
AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
Visit www.amerifreight.net- Money-back guarantee
- Ships more than just cars
- Discounts available
- No phone support on Sundays
AmeriFreight Auto Transport Reviews
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Reviewed March 13, 2017
I had a not-so-good experience with another broker that's supposed to be for the same service as AmeriFreight. I tried to look at the reviews and it seemed like AmeriFreight is one of those that have better reviews. The negatives weren't so much, but unfortunately that negative is what I also experienced. I initially contacted them and they gave me a quote. When they did, I made it clear that this was what I wanted and needed. They told me the price that would be within the time frame of seven days, so I agreed to that and I booked. I did it on a Friday and then after I did that I tried to call my rep. I couldn't get a hold of him so I sent an email. I couldn't get anything from him, so over the weekend, I did not get any update and I wasn't sure what was going on.
Come Monday, I tried calling AmeriFreight again and sent emails, and I wasn't getting any response. Before the end of the day, I called their customer service and tried to talk to somebody else. I was advised that the person who was handling my account wasn't there and would get back to me. The day passed and no one got back to me. Next day, again there's no feedback. I even sent an email where I said, "Let me know if you don't want to provide a service so that I can find another service provider". Eventually, on Wednesday I placed a call and before the end of the day the rep called and said, "We needed your credit card number to start the booking." So I gave it to them and after I did, that's the only time that they said they're gonna put me up on the board. That means the initial quote they said within seven days started on that Wednesday, not when I made my confirmation.
I was asking for feedback and there was nothing. Eventually before that seventh day they gave me a quote, which was $400 more than what they quoted. I just wanted to get it done so I said go ahead and ship it. The trucker and I had better communication than AmeriFreight. I called the trucker and gave them all the instructions, and the trucker even delivered one day ahead of the original schedule. Overall I was hoping that this would be a good experience but it didn't work out that way.
Reviewed March 12, 2017
I was moving and had to ship my vehicle. My fiancee looked on Google and saw the reviews on transport companies. Everything went fine with AmeriFreight. The carrier driver was okay and he made sure everything was good and ready to go. Their staff checked up on me a lot. They made sure that they picked up the car and that the car was going to be there. They did a good job.
Reviewed March 12, 2017
We were given a truck by a family member and needed to have it shipped from Arkansas to Washington state. AmeriFreight was really helpful. They kept me informed of what was going on, and they’re pretty smooth. The actual transportation of the vehicle took a week. Overall, it was professional, courteous, quick and easy experience.
Reviewed March 11, 2017
I had two vehicles shipped from Cottonwood, Arizona to Pickens, South Carolina through AmeriFreight. We looked online at the ratings and they were highly rated, so I went with them. They gave me an estimate, and they left it on the board for drivers to bid. The price ended up being $400 more than they quoted me, but I had called two other companies and their quote was actually what AmeriFreight ended up being. So, I wasn't really surprised.
Ali was the representative I spoke to and she was in communication with me the whole time. And the driver was spot on as far as time and was actually early to drop the vehicles, so I was really happy with that. He gave a day before and then he gave me an hour out. The communication was outstanding. I had cars transported two times before this, and that experience wasn't even close to being as good as this. If I have to do it again, I would call AmeriFreight.
Reviewed March 11, 2017
I had been in an accident on Jan. 13th which ruined my old BMW. So my grandmother, who lives in Cleveland, Texas, was going to give me the car that's been in our family for about 20 years now. I had been looking online for a reliable freighting company to do this because I had never done anything like this before. AmeriFreight was at the top of the list for a lot of different websites and I don't like to do a second rate.
The quote was given to me fairly quickly. My only concern was that the quote was a little bit higher than the original because Cleveland is such a small town and after trying to find a company through AmeriFreight, it was very hard to find someone. But he still kept it within my budget and it was quick and easy. It was a little bit under what I would consider my maximum bid for that would have been, which is great. It's less than I was planning on paying.
I spoke to Graham and a couple of his assistants for various questions. It's a very friendly service and Graham is very prompt. I appreciated how quickly he was able to get back to me on a lot of the questions because the past few months had just been a very stressful time for me and my family. However, the woman that I was talking to who was based in Florida with D&D Auto seemed to be very busy a lot of the time and whenever I would call her to ask about the vehicle, she would answer four out of five times.
My main concern was that my driver spoke very little English so it was very difficult talking to him. I was standing out in the rain waiting for the car to arrive and he kept pushing back the time. I ended up waiting in the rain for about an hour and a half. That part was difficult and I certainly didn't enjoy that. So before you say yes to a quote, do a little research on the company that does it and make sure they know their stuff and, preferably, speaks English. But they were able to get the car to me pretty quickly and I couldn't be happier with it.
Reviewed March 10, 2017
I needed to have my vehicle shipped from Fremont, California to Tampa, Florida due to career change and AmeriFreight got good reviews. I was quoted with $870 but on the final day of shipping, they increased it by $230. The transport organizers were good and the carrier driver was fine. The delivery was done in four days and it was pretty fast. Everything was good except for the price increase.
Reviewed March 10, 2017
I had a great experience with AmeriFreight. I googled different companies, called, and ended up speaking with Graham. He told me I didn't have to do the legwork and that he'll do it for me. He asked for my price range and the date. He said he'll find companies and he would call me back with whatever rate and then I could pick the one that I wanted. I decided to go with AmeriFreight because of Graham and because they could pick up the car the day I wanted it picked up.
I also felt good about the quote they gave me. I had shipped my car prior and I was told that during the summertime it was the peak season. I knew better to negotiate since it wasn’t summertime. Graham talked to me about prices, how it worked and what people would do. Everybody, from Graham to the girl who called me to tell me that they’re coming that day and even the guy who picked up my car, were great.
The driver was cool too and he met me at another location and not at my house because there were restrictions on the road due to the kind of truck that he had. We ended up finding the nearest location to me which was only 10 minutes from my house. I had a really smooth transition. I didn’t have to do any legwork and I just had to sign, agree and pay. I called them three days prior to them picking up the car. It took about a full 10 days and everything was completed.
Reviewed March 9, 2017
I was moving my parents from Connecticut down to South Carolina where I live, so we had their vehicle moved by AmeriFreight. I had about five different quotes and the young lady from AmeriFreight that I first spoke with and all the way through was on top of it and made me feel really comfortable because I've never done anything like that before. The vehicle was picked up when my parents were still there and the car arrived four days later without a problem. The driver called me the day that he was going to pick up the vehicle at my parents’ home, and he called when he was down here in South Carolina to make the delivery to my home. All went well.
Reviewed March 9, 2017
My father is 93 and he's blind. He couldn't drive anymore so he gave me the car. But, I was too busy to go back and get it. I live in California and he had to move to Michigan with my sister. So, we shipped it through AmeriFreight, and It worked out. They were rated very well and they had good feedback from people. The rep I was working with was also personable and it was easy working with her. Some of the companies went offshore with their reps and I couldn't understand some of the people who have a thick accent. I'm older and I'm not that quick. So, that was good. The start was a little slow because of where I lived, it wasn't a regular route or it wasn't a very profitable route. So, we made some arrangements to make it more lucrative for them and I didn't mind. It was in my budget.
The carrier driver was cool. Everything worked out with the delivery but there was a little misunderstanding on my part. So, they worked with me on it because it all happened so quick. I'm waiting thinking it was going to be delivered to my home and then it got delivered a couple of hours away. I live in a mountainous area, so a couple of hours away is reasonable for a semi-truck. They wouldn't even enjoy getting it over through the mountains.
Reviewed March 8, 2017
I was out in California for about six months with my daughter. She was finishing school so I was babysitting her brand new baby. I brought my car out there so I would have a car. And I came back to Indiana after she finished school. So, I had to have the car shipped back. I had chosen another company initially but they weren’t getting back to me. I went online and looked up the ratings on them and they had really, really bad reports against them. So, I investigated other companies and I cancelled with them. AmeriFreight had good reviews online so I went with them but it took awhile because I was told initially it would be $750 but nobody was picking up my vehicle. They wanted me to take it to LA, which I was willing to do, but the time when I could get there were off, and they were charging me even more to do that. I ended up almost paying $1400 to get it shipped when I was initially quoted $750.
Their reps called me and left messages and then I called them back when they had finally gotten somebody, but I had to keep upping the price to get somebody to go to Bakersfield, and I couldn’t wait any longer. We met the driver here and he was wonderful. They originally told me it would be a few days but it took five days to get it here. But we were fine with them. The car was in great condition and the driver was really nice. They could have been a little bit more upfront with me about the money situation. It was a little disconcerting to me being told that it’s going to be one price and I have to pay more if I want them to pick it up and then ending up taking two or three weeks. Nevertheless, they got my expensive car here unscratched.
Reviewed March 8, 2017
We were PCSing with the military. And we have had family members use AmeriFreight previously and they shipped three cars through them. So they gave me the contact number for AmeriFreight and we called them directly. The drivers were very courteous, respectful and communicated really well throughout the whole process of transport from the moment of picking the vehicle up to the moment of dropping it off to us. They did a really great job. We would recommend AmeriFreight to a friend.
Reviewed March 7, 2017
AmeriFreight couldn't find me someone at the price I wanted. They took a long time and I ended up having to pay $200 more to get it. And I was really upset about it because I've been a constant shipper with AmeriFreight. And it's hard because you feel taken advantage of but I also just want my stuff. So, I'm very glad that the lease on my car will be ending next month. And I will no longer be shipping. Graham helped me and he was great but it's not in his control. But I wish that he told me that the car won't be shipped at the price that I initially offered. I took a risk waiting longer but I'm also an experienced shipper so, I knew what he was saying to me on the phone and knew contractually what it meant. And there's no guarantee for anything. But I'd rather cut AmeriFreight out totally and just get the name of the driver who took my car.
Reviewed March 7, 2017
My sister recommended AmeriFreight because she used them before. Our start was a bit tricky because they had assigned a guy who was supposed to pick up my car on a Friday and he changed it to Saturday but he was unreachable all day on that day. He finally called at 8:00 at night saying he'd be there Sunday. However, he was again unreachable all day on Sunday. Then on Monday, I said we need to find somebody else and that I'm not waiting around. It seemed very strange and like the guy was not right. But instead of having an enclosed transporter, I ended up having to do an open-air because I needed it in a certain amount of time and they couldn't find anybody else that was enclosed. But my car made it in one piece and the people that ended up taking it were awesome.
Reviewed March 6, 2017
The transport organizer from AmeriFreight was really cooperative. She was being flexible when we had these windows when we couldn't deliver and couldn't pick up. I filled out something online and then for the first three or four days, we were back and forth with forms to fill out. And then she started looking for someone. But then four days into it, I got called on business, up to Michigan so I told her that I'm not going to be available for a week and that we got to postpone that. When I got back from Michigan, we started again.
Then, she found a driver. And the driver picked the car up here in Cincinnati. We met right off the highway on the street because I know he wouldn't be able to park his rig and that part went well. But he picked it up on a Tuesday and thought he was going to get to Florida on a Thursday, which was fine. By that time, my wife was down there. I didn't think he was going to get it and drive straight down. He only had about half the travel load of the cars and said he was picking up a couple others in Northern Kentucky, right across the river from Cincinnati.
On Friday afternoon, he called us in Florida and said he was there and was gonna drop the car off. We were sitting around but then we never heard back from him. I finally called him Saturday morning and it wasn't until noon that he got it down. I think what happened was he called us and said he was in Vero Beach, which is two hours north of where we were in Palm Beach. But he ended up driving all the way down to Fort Lauderdale, south of us, and then coming back north to Palm Beach and dropping our car off. It didn't really matter to him and we weren't desperate for the car at that point. But it would have been nice if he would have called us.
Reviewed March 6, 2017
I was somewhat anxious about purchasing an automobile from out of state and having it transported to my home. When I spoke with staff at AmeriFreight, and especially Graham **, I was encouraged that the transport would be successful. And it was. My Acura MDX arrived on time and in perfect condition. Thanks to AmeriFreight staff.
Reviewed March 6, 2017
AmeriFreight had quoted me the lowest price compared to others. It was good but I ended up paying more than the given quote. The transport organizer was okay but I think the communication could have been a little better. Instead of always trying to email me and relying on me to be at the computer, maybe they could pick up the phone and call me. The best part for me was the driver, he got here fast. He got one car here sooner than expected. He kept me informed and gave us a day's notice.
Reviewed March 5, 2017
I'm moving across country. AmeriFreight had some decent reviews and they were closest to where I was leaving from. I dropped my vehicle off at their headquarters and they loaded it for me. Everything went good, and I'll probably use them again when I go back across the country in a couple of years.
Reviewed March 5, 2017
The gentleman from AmeriFreight who handled our transport was a great go-between. He stepped right in and took care of everything when there was a little language barrier between me and the actual driver. So it was worth the extra $250 to have him help out. I would use them again.
Reviewed March 4, 2017
I purchased a vehicle and was getting it to my residence. AmeriFreight was right on the top tier reviews so that was the reason I chose them. Their price was on the high-end a little bit, but they communicated throughout the process. The driver cleaned the vehicle before they delivered it so that was a good thing. In addition, they were contacting us plenty of time before arrival so it was a smooth process. And they arrived on the estimated time that I was quoted. I had no issues with AmeriFreight.
Reviewed March 4, 2017
My dad had passed and I took over his vehicle. I researched and saw that AmeriFreight had good reviews, so I had it shipped out through them. The initial quote was a little bit lower, but it ended up being about the same with the other companies. It was within the range, but I was hoping for the lower range. The organizer was awesome and the driver kept me in touch with everything that was going on. The pick up came about 12 hours early, and there were no problems.
Reviewed March 3, 2017
I was relocating and needed to ship a vehicle. I like AmeriFreight’s customer reviews and the free quote that I got was fair enough. At first, I am quite worried because they are not keeping in touch with me on the dates that the car is ready for pickup. In the end, it turned out okay. If they can just keep on reassuring the customer that they are doing their part, that they are looking for drivers to pick up my car, it would be much better. Working with the driver was less stressful. He arrived on time and delivered the car. I had a very good experience but it’s not perfect.
Reviewed March 3, 2017
I bought a car and needed it delivered to me. I chose AmeriFreight for the quick turnaround. I paid a little more than the quoted price but everything was smooth. The driver was good and I would recommend AmeriFreight.
Reviewed March 2, 2017
AmeriFreight was recommended when I moved my car from California to Massachusetts. They were really helpful and took care of everything I needed. They gave me all the information when they have it and they were very timely.
Reviewed March 2, 2017
We were really happy with AmeriFreight. Graham was nice, but I felt that in some ways we could have been kept up to date a little bit more. It could just be like personality differences but sometimes I felt like once he had my business, now he's like whatever and don't really have to keep up to date. But then yet, I don't know how their system is. I know they have to wait until a bid comes in for a driver. So that seriously could have been it right there. But overall, our experience with AmeriFreight was good. I would recommend them to other people and I would use them again.
Reviewed March 1, 2017
I had a car shipped from California to New Jersey. I selected AmeriFreight because they were highly rated, and I had a poor experience with a less expensive company. I paid the higher rate thinking AmeriFreight would provide a good experience. Wrong! I was given an estimate of 5-7 days for the shipping, it took 15. I was told the truck broke down in Arizona. I called AmeriFreight about this matter and received zero help. Avoid shipping a vehicle if you can. If you must ship you should go with the least expensive company because they all give you the runaround.
Reviewed March 1, 2017
I was moving to California and went with AmeriFreight to ship my vehicle because I've seen good reviews on the website. I called them and got a quote from one of the guys there. At first, when we were trying to book the transport company, they said that the price would be $645, but it went all the way up to $900. So, the initial quote was okay but then when the actual price came up after the transport, it was a little too much. They said the transport company was asking for that much. My transport organizer was very good. He called me every time he had something available for me. He tried to arrange a deal about three times before we finally got one. The carrier driver was good, too. He was late for one day but it was due to the weather conditions. I'd recommend AmeriFreight to friends.
Reviewed March 1, 2017
I moved across the country to Olympia, Washington. I looked online and saw reviews of different freight companies for shipping across the country and it seemed like AmeriFreight's reviews were high and people were satisfied. They also offered me the lowest quote for our vehicle. Unfortunately, I needed the vehicle there at a busy time and crossing the country right after Christmas was tough to get a carrier, so the price was significantly more than the amount that I was quoted. I also needed to repeatedly call and make sure that they were still on the lookout for carriers.
I mostly interacted with one of two drivers that were crossing the country with my vehicle, and they were really friendly. It was the same person I spoke to in Boston and in Olympia, Washington and I felt like I was interacting with a real person, which is nice. Overall I was satisfied with the service I received from AmeriFreight. I had a few individual personal items in the car that were allowed and those were untouched.
Reviewed Feb. 28, 2017
It turned out okay but there was a huge glitch on the first day when it was supposed to be delivered. AmeriFreight had trouble crossing the bridge. They couldn't get to the house to deliver on that day so they tried to make other arrangements. They tried to get us to go to a different location about 30 minutes away to get the car. So it wasn't picked up the day it was supposed to be picked up. Then the following morning, the agent or the rep that I was working with made the arrangements and picked up next day. He corrected the error quickly so I will give him credit for that. But it was not picked up as originally planned. It was a huge inconvenience for the folks on the other side in New Jersey that were loading the car. We were lucky to have extra days and they were able to accommodate the next day. It should have been handled a little bit better initially.
I've used AmeriFreight three times prior to this one so I don't know why this happened this time. If there are going to be restrictions, they should let us know pretty much up front. I don't know who's responsible for picking the route where humongous vehicles can and can't get to. When the broker picks a freight company, they pick the people who know what they're doing. I know that there shouldn't be that kind of a glitch.
Reviewed Feb. 28, 2017
I’ve used AmeriFreight before and used them again when I was moving cross-country. The quote I was given was a little lower than what I actually paid but it’s fine. My interactions with their transport organizer were all professional, timely, and good. The driver got the vehicle across the country in 4-5 days.
Reviewed Feb. 27, 2017
We used AmeriFreight to ship a truck across the country. We got a rate that was higher than we had originally wanted to pay but it went across by train, and I understood that made it a little more expensive. And then, when it arrived, the parking brake was stuck but we got it fixed and it wasn't that expensive. Overall, our experience was good.
Reviewed Feb. 27, 2017
The quote AmeriFreight gave me wasn't really accurate. My quote was $975 and I ended up paying $1500. When I got the quote, I wanted to hold off to try to find something cheaper but then I found out that I was getting a new job. And the transport organizer got back to me the next day with a new carrier. The guy who dropped my car off pointed out that there were no damages and our interactions were short and sweet. Overall, it was quick and good. And still cheaper than other companies.
Reviewed Feb. 26, 2017
AmeriFreight was on the top 5 transporting companies in the United States, so that's why I contacted them. The transport organizer was really helpful. She gave out information and told me how everything worked. Plus the driver turned out to be somebody who lived near where I was, so it worked out really well.
Reviewed Feb. 26, 2017
The sales rep that I spoke to was really efficient and gave me a good price. The additional fee that I had to pay AmeriFreight surprised me a little bit. But other than that, the price was decent so I went with it. She said that she would contact me when a potential supplier has gotten in touch with them. And she did that within the time frame that she gave me. Then she got me in touch with the company. Where I was living, it wasn't convenient for the company to come straight to my location. So, it was a little bit annoying to meet them about five miles from where I live.
But apart from that, the pick up was relatively smooth. And they dropped off the car a week before they said they would, which is great but I wasn't prepared to receive the car at that time. So, I had to inconvenience some family friends to get the car picked up. I had to do some 4:00 in the morning calls to bank because the money order that I mailed wasn't gonna get there in time to pay the driver. So, I had to do debit card purchase over the phone, which I hate to do because of the security risk.
Reviewed Feb. 25, 2017
AmeriFreight worked with us really quick to get something picked up and delivered within days to Florida. Every interaction I had with them was over the phone and they stayed in contact. The only problem was the driver had some other trucks to pick up so it took him a little longer than we thought to get to us. But he stayed in communication to let us know where he was so it was fine. I facilitated everything and everything went off without a hitch.
Reviewed Feb. 24, 2017
I wanted to ship my vehicle across the country and I didn't want to drive it, so we got AmeriFreight to do it. My car was delivered a little bit dirtier but it was in pretty much the same condition when I shipped it out.
Reviewed Feb. 23, 2017
We had to jockey around to find a place to load the car, but the only issue we had was the flat tire when the vehicle arrived. Either it was a pre-existing problem which I didn’t know about, though we were driving around on it, or something bad happened to it when it was being transported. Everything else with our experience with AmeriFreight was good.
Reviewed Feb. 23, 2017
I had a good experience with AmeriFreight taking the car out-of-state and transferring it to Louisiana. They were friendly and knowledgeable and I got the car in the same condition that I gave it to them. I didn't have any problem and it was the best thing for me.
Reviewed Feb. 22, 2017
AmeriFreight gave me a reasonable quote. I shopped around a while and I ran into a lower quote but they weren't as serious. When they were told to pick up the car, the thing was handled with hang-ups. But with AmeriFreight I had a first-rate experience. I didn't have any problem getting the car to my uncle. My uncle didn't have any problems receiving the car too. It was a pretty good experience.
Reviewed Feb. 22, 2017
I had a family member who needed a car over at the other side of the country. I went with AmeriFreight because of the reviews online. Their reps got in touch with me and we communicated back-and-forth. Everything was perfect during delivery.
Reviewed Feb. 21, 2017
I am located in Tennessee and I bought a vehicle in California. I spoke to several different transport companies to get the vehicle shipped and some of them came across a little too pushy so it left a little skepticism in my mind of why they were having to be so pushy. With AmeriFreight, everything was very straightforward and it pretty much happened the way their rep described that it would. The car arrived in good condition.
Reviewed Feb. 20, 2017
My girlfriend, a flight attendant and who lives in Seattle, was changing bases and needed to get her car to Denver. We both work full-time and neither of us had the time to drive it all the way down. I was helping her and I got in touch with AmeriFreight. I had a good conversation with their representative and I had her on my account the whole time. We had a 15-minute conversation to start and got the quote and all the information set up. She was professional about the whole thing and made sure I knew everything that was going to happen, before and after.
Also, she answered my random questions because I had to go from Seattle to Colorado and we weren't sure on the timing but she did her best to make sure she knew when the vehicle would be arriving. I couldn't have asked for a more pleasant experience with her. Moreover, the initial quote they gave me was close to the final quote in the end. It wasn't right on but it was within $50 difference. So, that was fine.
Reviewed Feb. 19, 2017
Our family moved and I needed to ship the car. We originally chose AmeriFreight because of the price. I did their free quote option, but it was completely different than what I ended up paying. I was quoted a price of $675 and then it ended up being $1,325 to get it here. That’s quite a big difference and more money than if I went with a couple of the other providers. Once I had signed on board, it was too late. So I wasn't really happy about that. I feel like it was a bait and switch. I had to get the car here, so I really didn't have much of a choice. The shipper was fine and the guys who delivered it were great. So there were no issues with the actual transportation of it. But I would not use them again. They should have been more fair and upfront.
Reviewed Feb. 19, 2017
When I decided to go with AmeriFreight, they gave me a quote and I was a little concerned that it wasn't really a rock-solid bid. It could have gone up. But then when they called back several days later, they said that they had somebody to do the transport and the bid’s not going up. They shipped my vehicle for $940 plus $98 insurance like they quoted me. There was a little confusion on the day it was supposed to be picked up. It wasn’t picked up till the following day, but they stayed in touch pretty well. The driver texted me about half an hour before he arrived. He delivered the vehicle and I had no problem with him. The whole process took about six days. It was a good experience overall and it was actually a little better than I anticipated. I would recommend AmeriFreight to a friend.
Reviewed Feb. 18, 2017
AmeriFreight was the only company that was straightforward and told me how the pricing and everything worked out. It’s descriptive compared to some of the other companies that gave false pricing. Their initial quote was right where it needed to be and that's why I chose them. I did the free quote and then the organizer sent me an e-mail and called me. We talked about the appraisal, the costing and how much everything was and we came to an agreement on pricing. After that was done, he told me how long it's going to take for the bid to be on the internet for the truckers to bid on and the price may change depending on how everything works out. During the time period, we had the holidays so the availability for truckers could be a part of the price change.
But after that happened, he called me and said that an offer was accepted and he kept in touch with me as the car was being processed and picked up. Their customer service and the representatives on site are very nice and informative. Their response was quick but the whole process took a little bit longer because I was trying to find all the right pricing. All in all, my experience with AmeriFreight has been cost-effective and efficient.
Reviewed Feb. 17, 2017
The Amerifreight rep I was initially dealing with took care of things for me. She was great and friendly. Although I had another rep who didn't really know what was going on and was rude. But the carrier driver has been good. And when he couldn't deliver the truck into my subdivision, because of certain guidelines and regulations that AmeriFreight has, he drove the vehicle to my house. It was a good experience and I'm satisfied. I'd use them again.
Reviewed Feb. 16, 2017
I was no longer needing my vehicle so I sold it and I needed to ship it to the new owner. I have used AmeriFreight before and it was very bad, poor customer service. But since I was in a time crunch, I decided to use them again. The free quote I got was fine and reasonable and the transport organizer was really responsive and very clear in reminding me of how shipping a car would work because it was a couple of years ago since I shipped my l5ast car. It was very easy and the process took no more than 3 days. Despite my previous poor experience, this time was a good and really wonderful experience because of the person I worked with.
Reviewed Feb. 16, 2017
I was given a car by a family member in Maryland, and I needed to transport it to Utah. I requested estimates from several companies with very good reviews. All of the companies provided me with estimates around $1200 except for AmeriFreight; their estimate was $985. I decided to go with AmeriFreight because price was my major consideration, and they had great reviews. I signed up with AmeriFreight over the phone, and provided my debit card number. I also agreed to their terms over the phone, and through their website. I worked with Graham **, and he emailed me a document with several attachments, which, foolishly, I did not read before agreeing to their terms. I agreed to an 8.75% convenience fee to have them pay the driver on my behalf, and also signed up for optional gap coverage for $98. The terms state that they can go up to $300 over the amount of the estimate.
I asked Graham how much I could reasonably expect to pay on our call, and it was determined that it would likely be around $1200, about the same price as the other companies. I found out after signing up with AmeriFreight and providing my debit card number that AmeriFreight had been paying their customers to leave positive reviews. I saw an alert on the BBB website. I did not try to back out because at that point I did not believe that I could without paying a hefty fee. I gave AmeriFreight 1/30/2017 until the end of February to find a driver, and have the car delivered. I was also told that I had 12 hours to respond when they found a driver, which was important because I needed to coordinate with the family member in Maryland who gave me the car. As it turned out, I needed to respond immediately, and this was a huge inconvenience.
I finally told AmeriFreight that the pickup would have to be on a Saturday, and they are able to accommodate me with this. I ended up paying $1410 in total, which was a lot more than I had anticipated, but I realize now that it was within their terms. AmeriFreight lost my debit card number, and I had to provide it again, but AmeriFreight assured me that my card number was secure. I really hope that it is! They found the driver on a Thursday, the pickup was that Saturday, and I was told that my car should be delivered that Wednesday or Thursday. My car was delivered Tuesday 2/14/2017 around 7:30 am, which I am very happy about. The driver was Ramaz Trans Inc, and my contact was Teona. She kept me informed the entire time. When my car was delivered, the driver did not fully unload the car when he had me sign the bill of lading.
I wish now that I had insisted that he completely unload it so that I could inspect it beforehand, but I have not noticed any damage. The car was transported in an open carrier, and was absolutely filthy when I got it. AmeriFreight was adamant that I had to have my own insurance on the car, even though I didn't own it when it was transported. My advice if you decide to go with AmeriFreight is to read all of the documents before agreeing to anything, and to ask a lot of questions. AmeriFreight is a broker, and I was told that the broker fee on my order was around $400, which I was told was included in the amount of my original estimate . AmeriFreight told me that the driver asked for an additional $215, and that is why the cost increased. I really wish that I had understood the fees fully before I signed up. I agreed to leave honest reviews once my order was completed, and I was not compensated to leave this review.
Reviewed Feb. 16, 2017
We were moving and my husband's in the military, so I needed to ship my vehicle. But I had a really bad experience with a different company that didn't get anything done for me. So when I saw that Amerifreight's reviews on ConsumerAffairs were fantastic, I called them and within two days, we got a company to ship my car. It was awesome. Lesha was fantastic. She was very informative and helped me with any questions I had. I was very happy with AmeriFreight.
Reviewed Feb. 15, 2017
AmeriFreight was very responsive when I had to get my vehicle from San Diego to New York. Their quote wasn't the best but I was in a bind and had to do it last-minute and it came through. The transport organizer called and emailed a few times. I filled out the form and she put in a bid. She helped me in the whole process and it was nice. It worked out once I had completed the stuff. I can't believe how smoothly it went with the actual transportation company. They picked it up and it was great.
Reviewed Feb. 14, 2017
I was getting ready to move out of State and sending a vehicle. When I went online, I selected several companies to receive a quote and I got an online quote and a call back from AmeriFreight that was very low, initially. The rep said that it was just an initial rate and no one would have ever taken it for that. With the more real one, it was $560 and I ended up paying $980. I'm a little pissed about that.
The other thing that really was a little frustrating was I gave them a specific time frame. I wasn't absolutely set on a date that it needed to be picked up. I said if they can, to pick it up anytime between Saturday and Wednesday and if it's after Wednesday, I'm out of town for two weeks. I didn't hear anything until the day before I planned to leave. I finally emailed them and said I guess no one was coming to pick up my car. Then I got an email that said they were not able to find someone but they've got their dispatcher working on it.
A couple of days later, they came back and wanted to pick the vehicle up. The rep said he found a carrier that'll pick it up on Friday, and I said I already told him I'd be out of town. I told him that my window was my window and that was when I needed it done. Then he asked me to send an email with my dates of availability. And when I did that, they still tried to book it under the wrong date. The rep called me and I said I sent the email and my dates of availability. He said he didn't know why his dispatcher didn't look at that, and that he was sorry, and they would get back to me.
They ended up having to delay until I got back. The front-end contact was incredible. The guy was super friendly and seemed very knowledgeable. He was helpful and gave me lots of information. But his tone changed once I signed the contract. It was just like Jekyll and Hyde. It wasn't that he was rude but it was a tone change that I definitely picked up on, like now he's got me and he doesn't really care. I was unhappy about it. They ended up finding a carrier. I don't know if they gave me the wrong number for the carrier or if they brokered it off from there, but I did try to reach the carrier at the time to make arrangements on what time they were going to be coming and I got a different transportation company that answered the phone. It was a weird voicemail, so I just let it go and waited.Eventually, the driver called me and that went fine. So the whole carry of the vehicle, pick-up, and delivery was perfect and very timely.
Reviewed Feb. 13, 2017
When the car I bought in Ohio was to be shipped to Utah, AmeriFreight helped me and figured everything out for me. Their carrier driver was professional and the car was in a great condition when I got it. Also the agent that I worked with has done a really good job.
Reviewed Feb. 12, 2017
When I was moving, AmeriFreight had the cheapest rates so I used them. Their transport organizer was very friendly and knowledgeable. The driver was a little late but only because the car that they had to take up before was running late. So, it wasn't his fault. He was able to keep me updated where he was at and gave me a time for a new pick up. It was fantastic.
Reviewed Feb. 11, 2017
I was moving, so I went on the internet and did a little bit of research. Called a few people up but I picked Amerifreight. Had a very pleasant experience with them. Their carrier driver was very thorough and very good. My car came in good condition and the whole thing went smoothly.
Reviewed Feb. 11, 2017
AmeriFreight supposedly was rated very high with good reviews but the quote was too expensive. Ashley told me it was going be about $700 then she said she'd have to find a transporter. I waited over a week, nothing. She continued looking for a transporter then later on she told me she found one, but it was going to cost more money. I needed that vehicle for my wife to be here in Miami so I paid more. Then, the carrier driver was not a friendly guy at all. He hardly speaks any English but thank God I speak his language. He didn't give me that window that I asked him for. I was very disenchanted and I wouldn't ever use that company again.
Reviewed Feb. 10, 2017
We had a good experience with AmeriFreight. Their transport organizer were knowledgeable and friendly, the trucking company that they got was excellent, and the carrier driver was great. They were good and accommodating, but their price was a little higher than I expected. I think because it starts off at a certain value. They sent out a bid to find someone in the area and they came back with one that was really too high. When I said no, they said "Fine." Then they came back a few days later with another one bid that's lower. They closed up at $750. They did a good job and the car went down there right away. There was no time wasted.
Reviewed Feb. 9, 2017
I live in Mississippi and I just moved to Washington State during Christmas and New Year. If I went on a road trip, I would have missed Christmas and all the holidays. So, I opted to have my vehicle shipped. Since I used Amerifreight back in 2014 when I shipped the car from Washington State to Washington D.C., I went ahead and used them again. Ali, the transport organizer was always on top things, checked in every week even if it took a little while to get the carrier signed up. I would recommend them to a friend.
Reviewed Feb. 9, 2017
I was shipping my car from Salt Lake City to Maryland and AmeriFreight was a reference from somebody else that had used them. It was somewhat frustrating experience because it has a very different way of doing business that I'm not used to where you don't get much information. I just give them a bunch of money and trust them that they're gonna do what they say they do. The timing is very imprecise, on the pick up and the delivery, but that's understandable. They could've done a little bit better job of describing it. What happened was my car beat me here. I was still in Salt Lake when my car was here and they said that I have to pick it up. It was a little bit nerve-racking because they said they were going tow my car away if somebody didn't pick it up. But they did a beautiful job of getting my car here and the truck driver was great.
Reviewed Feb. 8, 2017
I enjoyed my experience with Amerifreight, with one exception. I did not know that they only provided one ramp per move. I had two trailers. And so, I thought I would get two ramps, one for each trailer. They said the ramp comes with the trailer. I only got one trailer at a time when I loaded the lawn mower and I need two ramps load a Zero Turn lawn mower. When I talked to them about having it both come out the same time, so that I would have both ramps to unload it, they said no. So I had this big, monstrous lawnmower on there with no way to get it off. They said, "Oh well, it's a liability issue. We don't want you to put lawnmowers on there." And I told them, "It's already on there. I got to get it off somehow."
So my son devised a homemade ramp which was even much more of a liability issue than if I had to have their very safe ramp. I was told by one of the people that I talked to that she had encountered the same problem with a couple of other customers who were expecting two ramps and who had a lawnmower issue. In the end, I used a ramp that the neighbor had, so other than that, it was a very good experience and I thought, both trailers cost me $3,700. They were filled to the brim and I couldn't have asked for any better pricing. I would recommend them, but with some warnings about the ramp issue. And I have already, to other friends who were moving.
Reviewed Feb. 8, 2017
AmeriFreight had good online reviews but the price was a little higher than expected. They told me initially depending on the availability that could happen but it's only a few more dollars. I submitted my request then they contacted me via phone that I needed to submit a formal request on their system. They explained all the different options for insurance, and they'd be placing my order on the tracker and that as soon as they get something they will call me back.
A few hours later they had one driver that was able to pick up my vehicle. They would like to verify that it was okay with the small difference and then to go through the process of getting the car inspected and delivered. I was surprised that the process went extremely fast because last time I used another carrier, it was three days or more. The person that was handling this was on top of everything. Even if I was not on the phone or online he was trying to reach out to me because he said that he wanted to give me the best service he could and he was quite outstanding.
Reviewed Feb. 7, 2017
I have had many cars transported over the past 10 years. The experience that I had with AmeriFreight was, by far, the best so far! Graham ** at AmeriFreight was efficient, knowledgeable and customer focused.
Reviewed Feb. 7, 2017
I was in the military, PCS, and unfortunately, the military doesn't cover shipping a vehicle CONUS so I had to do it out-of-pocket. AmeriFreight has good reviews and also price-wise they're good. They were very helpful and understanding to my timeline and needs. They worked with me and let me know if there was any change or updates, as far as what the plan was to ship our car. Overall, it was a very good and smooth experience, and put the stress off of me during the move.
Reviewed Feb. 6, 2017
I just wanted to say how pleased it was using your services and the professionalism that was put on display. I called late afternoon on Thursday for a vehicle transport. Was put in contact with Benjamin **. He was able to take care of my interests and told me he will start first thing in the morning. Lunch time the next day he had a driver lined up and car was picked up by 3:30 that afternoon. I had the car in my hands 47 hrs later on that Sunday. This template of service seems to be dying in all segments yet, it is great to see some actually doing what they offer. Thanks again for everything.
Reviewed Feb. 6, 2017
I began working with one person and from what it sounded like, he got fired. Then somebody else took over. And so, there was a little bit of a lack of communication on Amerifreight's part. I had to call them and check in a little more than I would have. It wasn't proactive on their end but it got resolved.
Reviewed Feb. 6, 2017
I bought a vehicle out of state and I needed to ship it. AmeriFreight was a prior customer's recommendation. I started with an online quote and right away they gave me a good quote and an order number that I could reference. It had a guy's name and a phone number on it. He was really easily accessible, answered emails promptly, and answered his phone when I called. If he didn't answer the phone, he did get right back to me. It was very good. He was very helpful and explained the whole process, insurance, how they did and how they quote. From the initial quote to the delivery of the car, it took a week. They were fair, reliable, and it was an excellent overall experience.
Reviewed Feb. 5, 2017
I saw many good feedback online about AmeriFreight so I decided to go for them. At the very beginning I was given a quote of $800 and that was really cheap. But, I found out late that was just the initial quote and they still had to find a carrier and it might go over that. I ended up paying about $1,400 which is a lot more but I had no choice because at the end I had to do it anyway. The whole process went very well. I just gave my address for the pick up location and the delivery location. They showed up exactly on time with the exact kind of carrier and everything was done properly.
The only thing that really put me down was the price. It was during Christmas and New Years but if I knew in advance it was not going to be $800, I probably would have never gone for it because I could easily rent something from U-Haul or from Penske for the dolly which I could pull my car myself when I drove to California so I didn't have to pay twice that. Nonetheless I am satisfied and I would still recommend them.
Reviewed Feb. 4, 2017
I was moving to another state and I need to ship my vehicle. AmeriFreight is faster and they always answer the phone so I chose them. It's a car and you have to be careful but the quote was a little higher than others. But, the process only took two days from calling them, having the free quote option and them coming. Everything was excellent and they are also very nice and courteous so I will recommend them. Although they told me I am going to have a gift in exchange for a review but I got nothing.
Reviewed Feb. 3, 2017
I was relocating and needed to ship my vehicle from Phoenix to Ohio. I checked Angie's List for move specialists, and AmeriFreight was listed there as the first company. I checked AmeriFreight out and asked them for a quote estimate, and initially, the sum they quoted was less, $1800, and I said that I was okay with that. However, on the second day, AmeriFreight called and told me that they had contacted the transport company and now had the exact quote of $2000. They asked me if I was okay with that, and I agreed as I was in a hurry. They gave us the Bulldog Trucking Company.
I asked for a closed truck, but they gave an open one instead. They clearly said that they would take the vehicle on Monday but they didn't come then and I got a call telling me that they were not coming on Monday due to some issues. They said that they would come on Tuesday but they came on Thursday. They picked the vehicle up and delivered it on the same day, as they had committed. The car was old already so it doesn't matter that it was on an open truck, but I got my vehicle on the committed time. It was a really good service.
Reviewed Feb. 2, 2017
I had a couple of bad experiences with some people I had lined up to do the shipping then I found AmeriFreight. I had a quote from another company I have previously used which is a couple of hundred dollars lower but I needed to get my car shipped and it was a very time sensitive thing, so I moved forward with Amerifreight even though they were priced a little on the high five. I liked the fact that they were honest and followed through with what they said. Chris, the guy I spoke to, was really nice. Overall it was a really good experience.
Reviewed Feb. 1, 2017
I was in Korea and I had a vehicle with my wife and another one with my mother which needed to be shipped to Washington, Fort Lewis where I was being stationed in. I liked that AmeriFreight was military friendly and the customer service reps were good, but some of my wife's tools that were in the trunk went missing when the vehicle arrived.
Reviewed Jan. 31, 2017
I was going on vacation and needed to ship my vehicle. AmeriFreight was highly rated so I went with them. Their quote was reasonable and they did what they were supposed to do. They were friendly, courteous, knowledgeable, and answered all of my questions. Then the carrier driver came when he was supposed to and delivered when he said he was going to deliver. He was very efficient and the moving worked out very well. It took three days and I was very pleased with the service.
Reviewed Jan. 30, 2017
My parents had gifted me my grandmother's car. I searched online and AmeriFreight had a lot of positive reviews. The organizer was very friendly and helpful, but the shipper mixed up the time zone so there was a lot of confusion. He said he’s going to be at a certain time but he got in the location a couple of hours early.
Reviewed Jan. 29, 2017
The quote I was given by AmeriFreight was expensive but it was a new car that I needed to ship. Normally I would drive down, but I had a sick family member so I had to take a plane and then ship the car. I liked the transport organizer's availability and he handled everything quite quickly and quite well. I can’t complain. The driver was also fantastic. I had the car in Manhattan and one can’t really take an 18-wheeler there, so he came, picked up the car, and took it to his truck. He also took the car off the truck and brought it to my apartment building. It was a great experience with AmeriFreight. There was no problem and I’m happy with it.
Reviewed Jan. 28, 2017
I did a search online and AmeriFreight had a lot of good reviews. There were two cars that we shipped. One was my boyfriend's, and when it got to its location, it started having some issues that required repair that we think resulted from the trip. There's really no way to know what happened so I never reported it. But the service itself and the people I dealt with were really great and pleasant.
Reviewed Jan. 27, 2017
AmeriFreight's price that we were quoted was a bit better so we got them when we moved. However, it didn’t end up being that way. They quoted us six something, with the understanding that it would potentially go up from $50 to $100, but I wasn’t expecting it to go up to $200. I just wished they quoted us a little higher so that we would’ve been able to prepare for it a little bit better. Also, we were told that our vehicle will be picked up on a Wednesday, but their driver ended up picking it up on Friday and it took about a week to get it out here. Then the phone number that we were given was for the company and not for the driver that we should be directly in touch with. So we kept calling the number but their rep apologized and got us the driver’s number.
On the other hand, their transport organizer was great and she's really nice on the phone. We didn’t ever have any altercations. She was very sweet, very helpful and did the best that she could from her end. Their driver was great too. He called us several times to let us know where he was. It was in LA, so he was stuck in traffic. He was really kind and went over everything when he dropped our vehicle. Apart from taking almost a month to get someone to book a shipper and pick it up, and being quoted differently, everybody was great, really kind and sweet.
Reviewed Jan. 27, 2017
We used AmeriFreight when we relocated. Their quote was reasonable. It wasn’t the cheapest out there but I wasn’t really looking for the cheapest. Their transport organizer was great. I was nervous because it was close to the date and I hadn’t heard anything. I had to make sure there was somebody there to deliver it. But she was calm and she talked me through everything. Their driver was fantastic and I had multiple conversations with him as he came across the country giving me updates. It took four days from the time it was picked up until it arrived. Overall, it was a fantastic experience. I've never done it before but they were on time, car was in great shape, price was good and they walked me through the whole process.
Reviewed Jan. 26, 2017
I was moving across the country and I can only drive one car. A couple of people gave me quotes that would do it and they were too high and I said no and I just kept looking. Then AmeriFreight had good reviews on a couple of rating sites and they had the best pricing that I found as well. They had a trailer so some of the places were like a person would drive it and I didn't want that. It was like on a truck, so that was good. I paid more than I was quoted but even then with the extra price, it was still better than what I found. I'd recommend it.
Reviewed Jan. 26, 2017
We were relocating across the country from California to Alabama. Then, I looked online, saw AmeriFreight had the best reviews and it seemed to be the most affordable. Working with the transport organizer was pretty great and smooth. Anytime I had a question, he was pretty friendly and able to help me. The carrier driver was friendly as well, really nice, personable and everything went pretty smoothly with him, too. AmeriFreight was quick and comforting.
Reviewed Jan. 25, 2017
I'm in the Army and was changing duty stations, so I had to ship my car. I requested a bunch of quotes and the best one was from AmeriFreight. However, the truck broke, so the delivery was a week and a half after the agreed time. Also, I had to call to get the statuses instead of them giving me a call to say what the deal was. It was an open carrier so my car arrived a bit dirty. But other than these, everything was fine.
Reviewed Jan. 25, 2017
We come up to California for vacation every year and I decided to send the car around instead of renting one. I got my recommendations from ConsumerAffairs when I was looking up AmeriFreight, I called other transport companies, then when I called AmeriFreight they were more friendly and I liked them better. Also, their quote was not a hundred off compared to the other companies which were a couple of hundred dollars off.
Their transport organizer was friendly. Whenever I needed something I called up and he answered me right back, while the other companies didn't. The company that they gave me to transport the car was also good. I had the car delivered to my cousin and it was no problem. It came off the truck, the truck driver called and got there when he was supposed to be there. AmeriFreight told me it would take seven to ten days but the entire process took nine. However, I didn't need the car yet since I didn't arrive for another week so I was happy that the car was there when I arrived. I'll use them again when we ship the car back home.
Reviewed Jan. 24, 2017
I moved from Michigan to Arizona and needed to ship my vehicle. I spoke with Jeff of AmeriFreight and he put me at ease in terms of the process so I decided to go with them. I took advantage of their free quote option although the real price was a little more. The carrier driver was on time and friendly. We spoke when he picked up my vehicle and when he brought it for me to pick it up. My vehicle arrived in the same condition that it left in.
Reviewed Jan. 23, 2017
I was moving across the country and I had two vehicles that I couldn’t drive at the same time. I Googled the highest reviews for car shipping companies and AmeriFreight was one of them so I got them to ship my car. Their quote was fair and was very accurate in the end. Their rep was really good and helpful, but coming down to the day, it was me calling her. Then she was contacting me more for the survey than she actually did for the service, so that was annoying. Their driver was supposed to pick up the vehicle a day early but his truck broke down and had to pick it up the next day. Since I was flying out of the state that day, he worked with me in coming up with a location that was near the airport. He was very helpful and he made it on time. My mom was the one who received the car in California and she said that he was very polite. Their service was great and the process took a total of five days. Overall, AmeriFreight is reliable.
Reviewed Jan. 22, 2017
My son had moved to New Mexico where he needed a car and my mother-in-law signed one over to him so we had to get it there. My wife arranged with AmeriFreight at the beginning and we were happy with the price. I got phone calls from the transport organizer telling us what was available and sent email right away so our interaction was all quite well done. The driver called ahead when he was coming to get the car, told the timeframe that he would arrive, and answered back if we sent a text. He moved the car and got it to New Mexico a little bit earlier than they had said. It was a very satisfactory experience and very convenient for my son. It was also fun and interesting to see the actual putting of the car on to the machine.
Reviewed Jan. 21, 2017
We were relocating and saw that AmeriFreight had good reviews so we got their service. The quote they gave was good and I had very good interaction with the transport organizer since she was quick to respond and helpful. It was also a good interaction with the carrier driver on the day of delivery but the price quote went up because of the market rate at the time. So nonetheless, it was a good transaction.
Reviewed Jan. 20, 2017
I was moving out of state, and I just didn't want to drive that far so I had AmeriFreight move my car. The quote they gave was excellent. However, it was not close to the actual charge that they gave me because my situation changed about a week before so my date changed too. The movers came early and unfortunately, I paid a high price because I needed the car to be picked up the next day. It was not their fault but my rescheduling issue. I reached out to their transport organizer several times and he was very responsive and honest. He told me what would or would not happen even if it was bad news. He couldn't guarantee me that they could pick up the next day. My movers were leaving and I needed to leave as well. Then, within an hour he called back and said they found somebody who'll be there in an hour so I had to rush home. Their network is fantastic.
The driver we got was awesome and I've become friends with him. He showed up on time despite the short notice. Somebody canceled on him at the last minute so he went through dispatch and found me. He was really great with the car, easy to work with and very professional. He actually lived in Phoenix and we were moving there. So, I contacted him when I knew my plans had changed. He already picked up the car and I asked him to drop it off early. I even met with him next to the airport so he doesn't have to drive to Sedona for two hours. In the end, everything took four or five days, even though I scheduled it for a week.
Reviewed Jan. 19, 2017
I used AmeriFreight to relocate my vehicle and it all went off exactly as they described. But the driver showed up for pickup three hours later and the delivery was late at night. Also, their quote doesn't correspond to what it actually cost which came in $500 more. It was a little more expensive than I had expected. But for the most part, the shipping came off without a hitch. It was a simple, clean and easy process.
Reviewed Jan. 18, 2017
AmeriFreight's webpage was easier to navigate so I used them to move my truck to Florida. They picked it up the day before Thanksgiving so I imagined that slowed the transport down a little bit because they probably didn't leave until after Thanksgiving. But the transport organizer did what he was supposed to do and did a good job on it. I'd recommend him. The truck was delivered clean, and didn't have any nicks or scratches or anything. It's pretty decent for the cross country move. I have referred AmeriFreight to some other people and I'd use them again.
Reviewed Jan. 17, 2017
I've used other transport companies who a lot of times are not available. AmeriFreight was available and they were able to make the delivery happen. They also had good reviews. The organizer was Alicia and she was great. She had found one pick up time with one person and I couldn't do it, so she was able to get the next one that was available to me. Then I had to change my location, but she still made that work out fine. She's also available whenever I called. Since I needed the delivery to not be on Wednesday, the car was picked up on a Tuesday and it got here on Thursday so it was exactly what I wanted. It was picked up in Manhattan and the carrier was there at the hour he told he would be there. I would definitely use them again and recommend them. They're reliable and have good customer service.
Reviewed Jan. 16, 2017
My daughter had a Toyota 4Runner out in L.A., and I wanted the vehicle back here in St. Louis where I live. So, I went online and got AmeriFreight. Their pickup and delivery time were very good. However, when the driver picked up the car, he told us a different date for when the car was going to be delivered to St. Louis. Nevertheless, it all went very well and their rep has been a big help. She's been very good about returning phone calls and getting a hold of the freight company. A lot of people don't do that, but I was very satisfied with her. On the pick up day, they called my daughter and told her that pick up would be in the afternoon and my daughter said everything went fine. So far, everything worked out well and I would recommend them if somebody wants their car shipped.
Reviewed Jan. 15, 2017
I purchased a van from a fellow franchisee going out of business and needed it shipped from College Station, Texas to Kingman, Arizona. My son, who lives in Iowa, shipped back the car we had loaned him to Kingman when he moved to Las Vegas. Everything went flawless with it, so I got AmeriFreight's number from him. The quote was $666. I did not know at the time if it would matter or not 'cause they allow a hundred pounds and mine was gonna be at least two or three hundred pounds so they just adjusted the price. I still find the $1,000 was worth it to get it here. We were expecting them on a Friday but they gave me a call and said they'd be here Saturday morning about 9:00. The driver called an hour and 40 minutes prior to getting here and arrived about 9:10 so I would consider that really on time. I would use them again and would definitely recommend them to a friend.
Reviewed Jan. 14, 2017
My son’s grandfather gave him a car as an early graduation present. He lives up in Maryland and we live in Florida. It’s an older car so we decided we were not going to put a whole bunch of miles on it and shipped it down instead. AmeriFreight was referred by a friend that used them. She had her car shipped without a hitch and she really liked the work that they did so I got them too. AmeriFreight put out their quotes for bids and they tried to get as close to it as possible. But they were upfront about that from the get go. I had to be patient and it came within $75 of what they first quoted. Basically, they said that it all depends on whoever takes the contract. Their driver was nice and very pleasant. Overall, their rep was really good with keeping in contact with me and keeping me up to date. She did great.
Reviewed Jan. 13, 2017
This is more a review of ConsumerAffairs than of AmeriFreight. I just finished speaking with AmeriFreight. They are an auto transport BROKER, not an auto transporter. Big difference for me. Less direct relationship with drivers, etc. Just wanted to make other consumers aware.
Reviewed Jan. 13, 2017
I was living in Florida and was offered a position in Pennsylvania. I made a quick, little bit of research on the internet and Amerifreight has good reviews so I used them. The transport organizers were friendly, professional, and helpful, and it was the same thing with the driver. The whole process wasn't any longer than I would have wanted.
Reviewed Jan. 12, 2017
Lecia was very helpful in arranging to transport my daughter's Jeep from our home in North Carolina to her new home in Washington state. The original quote was lower than the actual quote but it was over the Christmas vacation and was still in line with other movers. The driver was unable to get his truck to where it needed to be delivered so he drove (with our permission) to meet daughter's boyfriend and took an Uber back to his truck. At his own expense. Would definitely use their services again.
Reviewed Jan. 12, 2017
I needed to get my vehicle to a family member. I started looking online and AmeriFreight was the first company that popped up with good reviews. I paid exactly what they told me I was going to pay for.
Reviewed Jan. 11, 2017
I made my initial call to AmeriFreight the week before Christmas to arrange the transfer of my car. Ali ** quoted me a fair price, and warned me that due to the Christmas holiday and the delivery location (Idaho), it might take until after the New Year before she found a driver to pick up my car. She was right - the car was picked up right after the New Year. But in the interim, she called me on a couple of occasions just to let me know that the order was still pending and that she was still confident that the car would be picked up shortly. I appreciated the updates.
When I placed the order, Ali very helpfully stayed online with me to ensure that I clicked all the right boxes and filled out all the forms correctly. My car was picked up in Dallas on a Friday afternoon by Nick. He stayed in good contact with me via cellphone so we could arrange a good pick-up site that suited both of us, and so I could plan my schedule accordingly. He called me about a day and a half out, a day out, five hours out, and then 40 minutes out. The car was delivered on Monday evening. He drove through some pretty crazy weather to get here to Boise, and delivered the car in perfect condition. In conclusion - if you want a company that offers you excellent communication, performance and price - give AmeriFreight a call!
Reviewed Jan. 11, 2017
I needed to ship my vehicle that I bought from North Carolina to Washington. The best quote AmeriFreight gave me was $1,150 but I ended up paying $1500. When we got the bid from the mover, I was in a position where I didn't have any other choice. I needed to get the vehicle moved, granted it was winter time and it was an acceptable amount, but I thought it was a little higher than what it should have been. If someone would have come in and said they wanted $2,000, then I wouldn’t have done it. I would have told them to keep looking. But I needed to get that vehicle here and so I ended up paying a little more than I thought I would.
They don't have a lot of impact over what a mover is going to bid but they did their job. The agent that I worked with did a good job. They were very responsive to all my calls and emails. However, there were a couple of times where the mover was supposed to pick up the vehicle but didn't show up. But when the vehicle is sitting at a dealer, waiting for people to come and the driver doesn't show up, then the problem is not the broker but the hauler. But then again, it's in the middle of winter. There's not a lot of people going across the United States in the dead of winter.
Reviewed Jan. 10, 2017
I live in Miami and needed the vehicle transported cross-country. I researched over the internet and AmeriFreight had some good reviews. Within a few hours, they found a carrier driver and he was very professional. The estimate was accurate like they promised.
Reviewed Jan. 9, 2017
Everything went smoothly and the car was there in a day so we were very pleased with AmeriFreight. It was excellent.
Reviewed Jan. 8, 2017
I had gotten out of my lease on the vehicle and the dealer bought it from me. It was at home and I needed to get it shipped to Arizona, so I had AmeriFreight do that for me. Their final charge was a little bit more than their initial quote, but I had to take it since I needed to get the vehicle to the dealer earlier than I had originally thought.
Reviewed Jan. 7, 2017
I bought a vehicle in another state and I just had to get it to me. I was out of the country then but I gave the transport organizer contacts and he did everything my contacts wanted him to do, so shipping the vehicle was way easier for me. It's been an easy and reliable experience with AmeriFreight.
Reviewed Jan. 6, 2017
VERY DISAPPOINTED WITH THIS COMPANY. I was trying to ship a car from VA to OR and had to cancel my order with this company because a carrier was not booked within the 7 business day window. I was very disappointed with the lack of communication from these agents. I kept calling during the 7 day window to check in and asked that they call me with updates. I understand that it was a difficult time to ship over the holidays and with winter weather conditions but I would have at least liked a call from them to know they were working on it. I received no communication and zero confidence from them that they could find a carrier.
After asking Lecia what she recommended or what she would do in my situation she said she would not ship a car and drive it instead... Again zero confidence in this company. Very frustrated that my time was wasted and I have to rent a car longer until I can get my car shipped. I decided to go with an actual moving company and pay a little more for a guaranteed pick up date. I DO NOT RECOMMEND AMERIFREIGHT. DO NOT WASTE YOUR TIME.
Reviewed Jan. 6, 2017
My experience with AmeriFreight went really well. There were no issues and everything arrived on time so we're very happy with the service.
Reviewed Jan. 6, 2017
I had used AmeriFreight several years ago. I was satisfied then and came away satisfied this time as well when I shipped a vehicle from Atlanta to New York. Everything was fine about the entire transaction. I had recommended them and would use them again.
Reviewed Jan. 5, 2017
I was moving across country so I needed to ship my vehicle. The quote I was given was great but the fact that it changed wasn't. They said that they had it listed for a couple of weeks and nobody was biting so if I wanted any success, they would have to increase the price. The interactions with the carrier driver were poor. He called and said they were ready to deliver my vehicle and I said okay since they had the address. Then he called back and said, "Oh yeah, remember it's cash on delivery." And I said, "No, it's AmeriFreight and they pay you."
Five minutes later, I got a call from his dispatcher saying that he wasn't going to deliver my car that night because he was going to deliver something else but I think they wanted some cash. So he said that he would deliver my vehicle between 9:00 and 10:00 the next day and at 9:00 I heard nothing. I gave them phone calls and left both of them a message and heard nothing back. At 11:00 I called both the dispatcher and driver and left them messages and decided to call AmeriFreight and I couldn't even get a voicemail and my call kept getting disconnected. Finally the dispatcher called me and said that they would be there in about a half hour. When the half hour came and went, I called them and I was told they'd be there in five minutes. Finally my car did arrive, about a half hour after and the guy tried to get me to give him cash again. For that experience, I wasn't very pleased with them.
Reviewed Jan. 5, 2017
I needed a vehicle shipped, and since I have used AmeriFreight in the past, I used them again. I had a very good interaction with the transport organizer, and the quote they gave me was okay. Everything went real smooth. In fact, they delivered the vehicle ahead of schedule. There are a lot of bad carriers and brokers out there, but AmeriFreight was pretty good.
Reviewed Jan. 4, 2017
We moved from Connecticut to Colorado so we needed to ship our vehicles. My husband looked online and chose AmeriFreight because it was the cheapest. When their transport organizer first scheduled the shipping, it sounded like it was going to be great. He said he would give me a call in a day or two and then almost a week later, I had to call him to ask him what was going on. It was a little bit frustrating. They should be a little more proactive with contacting their customers. If they say they’re going to call them, they should do that. Nevertheless, their driver was awesome. He either answered the phone or called us back every time we called him and he was very responsive. He came even though it was snowing so he was great.
Reviewed Jan. 3, 2017
We are brokers and we're purchasing vehicles to export to friends. I had three quotes from Amerifreight and I only used one. At the end, the price turned out to be $50 or $75 higher than what I was expecting. Other than that, they offer a great service. They're personalized and they take care of you.
Reviewed Jan. 2, 2017
I bought a truck in Pennsylvania and I live in North Carolina. I googled reviews and AmeriFreight had an excellent review rating. The organizer called, told me how the process worked, set it up for me, and the quote I received was very accurate. When the transaction was completed, the organizer contacted me via email.
Reviewed Jan. 1, 2017
Everybody I spoke to in AmeriFreight was great. They're very straightforward, friendly and helpful and were able to give me a good price when we had them move our vehicle out of state. It was a quick process as well. They took the car Sunday and it was at the location by Wednesday and they were in contact. It was a very easy experience.
Reviewed Dec. 31, 2016
We needed shipping for business and I felt more secure with AmeriFreight. Their quote was all right however, they didn’t explain it properly to make me understand what I was going to pay. It was a little higher from what I understood. I asked questions but my questions didn’t make me totally understand it. Nevertheless, I felt very comfortable with everything except that I wish I understood the price because I paid $100 more than I was expecting to pay.
Reviewed Dec. 30, 2016
We were shipping the vehicle to my daughter in Boston because we were selling it to her. I did some internet searches and AmeriFreight came up with high reviews rating. Their quote was very reasonable too. Their reps were very helpful, friendly, polite and accurate in the information they gave us. They also kept in touch with us clearly through e-mails and phone calls to make sure that the transaction was going smoothly and I was aware of what was going to happen. They followed up afterwards to see if I was happy with the service I received. It’s a perfectly fast and well organized transaction and if I had to do it again, I would ship with them again just from the experience of it being so easy. I see no need to research other people. They have great price and it was an excellent experience. It was all very reliably and professionally handled.
Reviewed Dec. 29, 2016
I moved out to Los Angeles and I needed my car. I went with AmeriFreight because the quote they gave me was significantly cheaper than everybody. Their carriers were nice. However, they said the quote was gonna be $730 but I ended up paying $840. It wasn't the closest but it was still a good price in comparison to other places. But I wish it was the $730.
Reviewed Dec. 28, 2016
I was moving and needed shipping for my vehicle. I went with AmeriFreight since I used them before. They gave me a quote over the phone. Their transport organizer was good and very attentive. The carrier driver and I established communication and it was fine. The entire process took a week, and it was very smooth.
Reviewed Dec. 27, 2016
I promised a Jeep to my grandson who's in the army at Fort Bragg, and rather than driving it, we had AmeriFreight ship it to him. I expected the quote to be a little lower, but it was in the ballpark where I was expecting to pay. The arrangement for the pick-up was quick. When I spoke to the organizer on the phone, I told him I was ready to ship. He called me within a day and said they had a carrier for me and that day the carrier made the pick-up. I also saw on the website that I got a discount because I was a veteran and I took advantage of it.
Reviewed Dec. 25, 2016
It's the second time I've used AmeriFreight and they've been great at both times. The gentleman that helped me on the phone was great as well, and I paid as much as he quoted me. My caretaker who interacted with the driver said that everything seemed to go fine too. I'd recommend AmeriFreight to other people.
Reviewed Dec. 24, 2016
I have used AmeriFreight before and we were happy with the service and they had good follow through. So when I moved to another state we booked another car with them again. They kept me updated and the vehicle is in the same condition that it left in.
Reviewed Dec. 22, 2016
We used Ali ** and AmeriFreight to ship our vehicle from the east coast to the west coast. Ali ** was with us every step of the way. Ali was considerate, knowledgeable, patient and accommodating to everything we wanted to know about the process of shipping our vehicle cross country. I would definitely use Ali ** and AmeriFreight again.
Reviewed Dec. 21, 2016
I wanted to send a vehicle out to my son and I used AmeriFreight as a transport company since I liked their presence online. I felt a lot of their stuff in their website answered a lot of questions I had and I felt comfortable using them. It was also flawless and amazing interacting with the transport organizer. The quote they gave me was right on and was exactly what they said it was. So I was happy with that, too. I also expected a little trouble, like somebody’s going to be late but they arrived faster than they said they would. It was a simple process with them and they did a good job.
Reviewed Dec. 20, 2016
I sold my vehicle to somebody who's from a different state, so I needed to ship it. AmeriFreight had good reviews, and I also talked to a person who seemed to help me get a better price. Their transport organizers were really good. However, it took a little longer and I had to push a little bit to get something set up that was close to the price quoted. Other than that, it's all good and I'd recommend them.
Reviewed Dec. 20, 2016
I'm in the military and my wife and I did an untraditional move. I left well before my wife did. When it was time for her to come down, we shipped our car instead of having her drive across the country. I spoke with the lady in AmeriFreight and she was very helpful. The quote given was off by about $100 but it was still well below all the other quotes that I got so I wasn't too heartbroken about it.
Reviewed Dec. 19, 2016
I was in the process of moving on military orders and didn't have the time to drive it across. AmeriFreight was a recommendation of somebody else who had done the same. I spoke with the driver when he called 24 hours in advance to do the meetup. And I also got a phone call saying that they were gonna drop off in 24 hours and they dropped it off as promised. My only complaint about the whole process was that the final price was about a 150% of the quote. They promised about under $800 and the initial offer was $1250. I wound up paying $1100 when it was all said and done.
Reviewed Dec. 18, 2016
My daughter is in the military and she needed a vehicle over there. And one of her coworkers there recommended AmeriFreight. I called the number and I spoke with the representative there and she gave me all the information I needed. Their organizer was wonderful. She did all the follow-up calls and making sure everything was good. The driver was also a day early. And he tried contacting my daughter and couldn't get a hold of her 'cause she was at the marine ball. So, he contacted me and we got together with my daughter and made arrangements for her to meet him. Everything ran so smoothly. I was really impressed.
Reviewed Dec. 17, 2016
We're moving from California to Texas because my workplace was changing, so I had to ship my car along with my personal belongings. For my car shipping needs, I decided to go with AmeriFreight after seeing they had very good ratings online and their pricing was very much competitive as compared to other vendors. I was given an option between two different carriers on the dates which I had opted for. One day before my scheduled pickup date, they called me and said they would be coming in the morning half. And on the day of pickup, I got a call from the driver at 9:00 am that he'll be coming in one hour. He was there on time and I had to follow whatever guidelines that they had mentioned, like how the car should be and what things should be considered before shipping the car ahead.
I was told that the car will be delivered any time after Tuesday, 10:30. But I got a call on Sunday evening that says that the car will be coming on Monday -- one day earlier. And on Monday morning the driver called and told me he'll be arriving in one hour. He delivered the car before noon and when I inspected my car, my car was all clean and neat. I paid him off the remaining balance and it was all good. Overall, AmeriFreight's customer service was very honest and the carrier was on time.
Reviewed Dec. 16, 2016
I had to move and I needed shipping for my car. AmeriFreight had good ratings so I went with them. The quote that they have given me was far less than what I paid. They said that they always start low and if nobody picks up a bid at a low price then they have to go higher, and it started getting close the day that I had to move so I had to ask them to move it up in price. The price really captures people as their first low bid, but since it's a low-ball bid that they're putting out there, somebody might jump on but then on the other end, nobody would. The company of the carrier driver was very good, and my car arrived in the same condition as it was when it left.
Reviewed Dec. 15, 2016
I had to move my vehicle from Colorado to Montana and AmeriFreight could do it right away. The transport organizer was great and very helpful. The carrier driver was nice and fabulous, and was willing to work with me. My car didn’t have brakes and didn’t run. He needed a tow truck to put it on his transporter, but he had no problems at all and organized everything. Everybody could do their job so quickly which was nice and exactly what I needed.
Reviewed Dec. 15, 2016
I had purchased an automobile in the state of Ohio and I live in Arizona. I needed a way to get it home. AmeriFreight had good reviews and I worked with their rep, Graham. He was very straightforward and explained how it works. They start with a certain window of dollars and see if anybody hits it. And we didn't get any information. Nobody responded in the first three or four days. So, he upped the number a little bit. And then, a trucker responded right after that and sealed the deal. Graham gave me the name and cell phone number so I was able to make direct contact with the driver and coordinate the delivery. I would use AmeriFreight in a heartbeat if I had another car shipping need out there. It was very smooth and I was very pleased with how it worked out.
Reviewed Dec. 14, 2016
My spouse was with the Marines and we have military relocations so we needed to ship our vehicle. AmeriFreight contracted out to this shipping company who would be shipping my vehicle and they did a great job contacting me only when they had offers on my timeline. It was a good experience overall and I'd recommend them.
Reviewed Dec. 14, 2016
I had bought another car and I shipped it from Indiana to my home out in California with AmeriFreight. It worked, though I just wasn't familiar with the whole process, to begin with. They dispatched out and if somebody happened to be coming through, they'd send a notification when and where the pick up will be at the last minute. When the rep gave me a quote, it wasn't on target but it was lower than what I could actually get then. When I finally agreed to the price that I wanted, the timeframe was speedy. They wanted the car down in Indianapolis quick. She emailed that out to me around 5:00 but I happened to see it at 6:00. Then I called her to confirm that I agree to it, and then I found somebody to follow and got the car down there at 8:00 o'clock at night. It happened so quickly and I thought I've got to do it if I want this deal.
The communication with the carrier driver was good. I told him that I may not be able to get down there quick enough, but he said not to worry though he asked me to call him because he may be sleeping inside his cab. When I came, he was right there and was very nice. Then by the time I got home, he sent me a text with a picture of my car on the transport. It was on Thursday night and the vehicle arrived in Palm Springs on the following Wednesday before Thanksgiving. I had a friend of mine pick it up and he said it looked fine.
Reviewed Dec. 13, 2016
I needed to move across the country and AmeriFreight was able to grab both cars and deliver them successfully. I've been driving the cars and seems like everything is good to go with them, so I'm satisfied. My only complaint is that they gave me a quote of $1,400, and when they got a driver, all of a sudden the rate went $1,700. On top of that, we’re previous customers and my dad’s a vet. That was a little too much. We were shipping two vehicles with same pick up and drop off points. I felt like they could have given a little bit more of a discount than that.
Reviewed Dec. 13, 2016
My dad gifted his car to us and we shipped it out here. We searched online for transport companies and saw AmeriFreight had good reviews. The quote given to us was good and the transport organizer was helpful and it was really easy. She checked in and it was great. The driver also called us the day before and set it up.
Reviewed Dec. 12, 2016
I purchased a car in California and it needed to be shipped to Texas. I went with AmeriFreight because of the pricing. Their people were very good, were prompt and they kept in touch, although there was one instance where I called and I was put on hold for a long time.
Reviewed Dec. 12, 2016
We needed to bring a vehicle home from Washington DC. I've read all the reviews for AmeriFreight and they seemed to be a big company. Everything seemed pretty good so I decided to acquire services and I like Jeff who was my person there. The main person I talked to quoted me a price and it was fine. I knew what price it should be so I didn’t really need to get a quote and everything was good.
The driver was great. He gave us his cell phone number and I could call him anytime during the week and he always called me back within a few hours. He asked me where I wanted to meet him and he was willing to try to get to the house, but I told him the street was too tiny so I just met him down the street or the shopping center and he was there right when he said he would be, so it was perfect. When we got the car, it wasn’t even dirty. It was just perfect, which is all that really mattered to us. Everything else, how long it takes or whatever, it didn’t matter. It took four days to get the car here, but we didn’t really need it. It wasn’t a rush thing. We had other vehicles to use.
Reviewed Dec. 11, 2016
I was shipping cross country a classic vehicle that I'm having restored. I found AmeriFreight online and saw they had good reviews, which turned out to be truthful in the work that I did with them. They were very straightforward with the process and their fee schedule, and were willing to answer any questions that I had. The agent that was assigned to my case worked hard to find a good carrier and made sure that I understood things going through the process. They did a good job.
Reviewed Dec. 10, 2016
I was moving to Iowa. I called up a few but AmeriFreight had the lowest quote. Ali, the transport organizer, was very helpful and professional. Plus, working with the carrier driver was good. However, it was really hard to figure out a place to meet. The driver wanted to meet in the Boondocks but in the end, we resolved the issue.
Reviewed Dec. 10, 2016
I was buying a vehicle from out of state, Texas and needed it shipped within half a week of time. My contact at AmeriFreight was confident at first that at the initial price some driver's gonna pick it up, but no one did. So we had to boost the price a bit. They acted quickly about my demand even though it was at the last minute. They eventually delivered, although, the price was a little bit higher than expected, but everything worked out. AmeriFreight offered some reduction in the pre-pay.
Reviewed Dec. 9, 2016
I’m in the Army and I just moved from overseas, and I had to move my vehicle from California to Washington. I went with AmeriFreight since they quoted me a lower rate. In fact, when I talked to the representative, he told me it would cost $100 to at the most $200 based on the market. But when the price came down, it was double what they quoted me. I would have saved money had I gone and contracted directly, and bid it out on one of those websites where a person can put up a car and they bid on it. It would have been a lot cheaper had I done it in the beginning, but I already put a deposit down and I would have lost my deposit, so I was stuck with AmeriFreight. I was not very happy about it. The carrier was good, though. They delivered the car on time within a few days and it was in good condition.
Reviewed Dec. 8, 2016
I was moving cross country and I didn’t want to drive it because we have more than one vehicle, so I had it shipped with AmeriFreight instead. I had a miscommunication with my rep at first, but I received my car. Though it was a little dirty, everything was fine.
Reviewed Dec. 8, 2016
I needed my vehicle shipped from Yuma, Arizona to Portland, Oregon and I liked the online feedback that I saw for AmeriFreight. My dealings with their transport organizer and the carrier driver went very well, and the process was easier that what I expected.
Reviewed Dec. 7, 2016
Their quote was acceptable. However, I ended up paying a little more but it is what it is. Once the transport organizer started talking to me, everything was good but it took them a little while to get to me at first. AmeriFreight was fine, it's just the company they chose that wasn't. We tried calling the company to get better dates because my wife and I were out of the country. And whoever you call to talk to that communicates to the driver is just disrespectful and hung up on my wife. Then when I called when the car was coming, it was the same kind of treatment. The customer service section couldn't answer simple questions. When the vehicle arrived, the computer system fried for some reason or the LED's are messed up but I don't think it had to do with them. I figured it got jarred.
Reviewed Dec. 7, 2016
My experience with AmeriFreight was very smooth. The carrier was good and the driver kept me informed. However, I started getting a little noise from my car after a few days and I need to get it checked out with my dealer. Nevertheless, it has been a good experience overall and I'd recommend them.
Reviewed Dec. 6, 2016
The overall experience I had with AmeriFreight was very efficient and quick. I was very happy. The carrier driver and the broker were wonderful as well. I would recommend AmeriFreight to other people.
Reviewed Dec. 6, 2016
I needed shipping for the vehicle that I bought out-of-State, so I went to AmeriFreight. I was able to take advantage of their free quote option, however, they lied about it. They told me it was going to be less money but I ended up paying $200 more. I called and talked to Graham who then gave me the quote. He said everything's cool but after that, they were taking forever to pick up the car, so I kept calling them and they said if I paid $200 more, they could hurry up and get my car.
The day after I told them I will pay up to whatever amount, they said that they'd pick up the car and they did it the next day. It's good that I got my car, but they could have told me the real price, which was fine, instead of using a low quote to lock me in and then, later on, raise it. As for the delivery driver, he was the best. I wish I would’ve called him or their business directly instead of dealing with AmeriFreight. But they got it done. I got my car and it was delivered perfectly. But I wouldn’t call them anymore. In fact, I'll just call the carrier directly instead of calling one of these little middlemen companies.
Reviewed Dec. 5, 2016
I was moving from Chicago to Oakland, California, and I needed shipping for my vehicle. I saw that AmeriFreight had reasonable reviews so I went with them. I had some specific constraints about when I could pick up on one end or when I could receive the car on the other end, and that didn't get communicated to the other person necessarily. They ended up booking something with some company that I didn't exactly approve the terms of. However, they had a storage facility and they were very flexible, so they ended up being able to work with my schedule. There's a little bit of annoyance with the scheduling miscommunication. I had to spend some time dealing with it, but it was fine in the end. I had one contact there who was very helpful.
Reviewed Dec. 4, 2016
I'm in military and am being stationed overseas so I had to move my vehicle across the United States, back home. I used AmeriFreight last year and their rates are the lowest I found by a couple of hundred dollars than anybody else that's why I went with them again.
Reviewed Dec. 3, 2016
My son's in the Marine Corps and I was shipping my car back from California. I liked the way the rep sounded so I went with AmeriFreight, and all in all the delivery went almost without a hitch. Everything went well and the car got here undamaged.
Reviewed Dec. 2, 2016
My vehicle ended up in Ohio and I needed to get it back to Arizona so I did some research and ended up contacting AmeriFreight. I did it about four to six weeks prior and I got a quote right away but the vehicle wasn't available to be shipped yet. When it did, I called up and worked with an AmeriFreight gentleman who gave a much higher quote than the original. Even though I've never shipped a vehicle before, I knew a range that it would probably cost and the quote was expensive. AmeriFreight is like a broker and they wait for a quote and I was waiting and waiting and waiting and never heard anything so I actually had to contact the guy and ask what’s going on. I had put in a range of what I'm looking to pay and none nibbled on it but then once we increased it, we got someone right away. We needed to up the price or it may not be able to get shipped. Otherwise, everything went really very smoothly.
Reviewed Dec. 2, 2016
I bought a vehicle and I needed it shipped to me. AmeriFreight told us the car was going to be shipped two weeks before it actually got shipped and they didn't end up picking it up at all. We had ended up reposting the thing and get a different carrier to come and get it. The carrier we ended up using picked up the vehicle and drove it 2,000 miles in 36 hours. It was super quick once they picked it up and super helpful when they were dropping it off. When we got the vehicle, it was in the same condition as when we shipped it.
Reviewed Dec. 1, 2016
I was just getting an old car from my family member, and AmeriFreight had good reviews online. Their quote was good. I ended up paying a little bit more than what they gave, but not astronomically higher. The organizer was good, and he kept in contact frequently. When it turned out that there was a wrong quote, he promptly found another one that was better. Overall, it was a good deal, so I was pretty happy with the experience.
Reviewed Dec. 1, 2016
I bought a new 2016 Range Rover from a different state and needed to ship it from the dealer in Pennsylvania to my home in California. After researching multiple options online I called AmeriFreight and was immediately connected to Graham. I explained that I was looking for a fast turnaround because I wanted to have the car delivered before Thanksgiving. He walked me through the process and explained that he will search for a carrier that can meet these requirements. He called me back early the next day stating that he found a carrier and I authorized them to charge my card. The driver picked up the vehicle on time on Pennsylvania, and 4 days later, it was delivered to me in California unscathed. I couldn't have asked for a better scenario. 5 stars for setting the right expectations, meeting a narrow time window, and having the comfort of knowing AmeriFreight had my back if anything went wrong.
Reviewed Dec. 1, 2016
I needed to get my vehicle transported to Charlotte, North Carolina because I was moving. I've read all the comments from previous customers of AmeriFreight and saw that pretty much all of them were satisfied with the service. It was a little bit expensive, but I wasn't expecting my car to get to Charlotte, North Carolina in three days, so I was shocked. The driver wasn't really talkative but he was a nice guy. My fiancé had shipped a lot of vehicles all around the United States and he was really shocked that the car got here on that amount of time and money, so it was worth it.
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