AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
- Money-back guarantee
- Ships more than just cars
- Discounts available
- No phone support on Sundays
AmeriFreight Auto Transport Reviews
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Reviewed Dec. 24, 2014
The customer service was great and Jeff answered all my questions quickly and efficiently! Also, my car was taken care of, shipped on time, and arrived on time and in great shape. Over all this is a great company to use that cares about their customers.
Emily, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 24, 2014
AmeriFreight was recommended by a friend from Detroit who has used AmeriFreight on numerous occasions to ship her cars to and from Arizona to Florida and to Detroit. Our customer service contact was Ali. Ali is a consummate professional. AmeriFreight called with a quote, discussed different shipping options, and detailed delivery and pick up times as they related to cost. Ali was prompt and courteous and extremely knowledgeable. I was impressed with her exceptional customer service. The pick was on time as promised with a phone call an hour before pickup to say that driver was on his way. The same happened in Arizona when the car was dropped off. The driver was extremely polite and very careful with our car. I would highly recommend AmeriFreight to ship your car anywhere in North America. I will use AmeriFrieght to shipping my prized classic cars to Arizona! Ali take a bow for a job well done.
George, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 24, 2014
Car picked up on time. Delivered on time and in good shape. Cost as agreed up front. Definitely will call AmeriFreight next time!
John, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 24, 2014
AmeriFreight is a very responsive and reliable company. They made it easy and quick to send my car from CA to FL. I highly recommend them.
Julio, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 24, 2014
I was a little worried about transporting my car from Ohio to California but Lecia was really reassuring and always was available for my calls. She called the day after the carrier picked up and the day after delivery to check that everything went smoothly, and it did. Pick up and delivery were also on time.
Christopher, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 23, 2014
Although the delivering service brokered by AmeriFreight was not a five star, Ali's care and concern was up to task. She checked in with me through each step of the process and followed up in a timely manner.
Jennifer, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 23, 2014
AmeriFreight was quick and responsive, and they set up a shipping carrier within minutes of my authorization of a deposit. AmeriFreight responded to my questions promptly. I was unhappy with the carrier that was assigned to me as the driver did not want to pick up or drop off at my specified locations, which made it especially difficult to coordinate as I could not be there for the pick up. Also, for the drop off, I was in a dark parking lot across town with $1K cash waiting for my car to arrive, only to be told he couldn't make it to that lot and could I meet him on the side of the road 1/2 mile away. Stressful.
Reviewed Dec. 23, 2014
It was my first time having a vehicle transported and I couldn't be more satisfied with my experience. The car was picked up 2 days after I scheduled the transport. I highly recommend this company and would do business with them again.
Kelsey, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Dec. 23, 2014
I have shipped vehicles many times and Amerifreight by far was the easiest company to work with. Lecia made the process smooth for me. Very easy to get a hold of, no guessing, no waiting, no stress. Business was clear and on point! I will be using Amerifreight in the future!
Jennie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 22, 2014
The service in arranging the transportation of my car across country was great. The car arrived quickly and without any damage. Great job.
Scott, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 22, 2014
Amerifreight is a very reliable company. I had my son's car shipped to Cheyenne, Wyoming from Stratford,CT. My wife and I spoke to Lecia. She had patience when we asked lots of questions. Lecia answered both of our questions expeditiously. Manuel was the delivery guy and we couldn't have asked for a better guy!!! He delivered our car ahead of schedule. Don't know how he did it and don't care. He is THE MAN!!! He kept us informed throughout the delivery. He even called the day before the car was delivered. Lecia and Manuel were just so incredibly nice and helpful. We absolutely recommend AmeriFreight and would use them again.
Efrain, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 22, 2014
Lecia was a great help, she contacted me right away. She made the process so easy and got me the best deal too. When I left messages she called in a timely manner and always had an answer to my questions. She was very friendly also. I have recommended AmeriFreight to a friend whose daughter's car needs to be shipped.
Alicia, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 22, 2014
First time delivery my car to another states, from Chicago to Los Angeles only took 4 days, and really good experience with Josh and the truck driver! They are all friendly and always call me to check if everything is okay. The whole process went so smooth and I'd like to choose American Freight again for next time!
Antonia, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 22, 2014
I've never shipped a car across the country... In all honesty I had a great deal of anxiety surrounding my decision to ship the car instead of driving it. It’s a classic BMW and has great sentimental value, so naturally I was fretting about shipping it. I did some research online, read reviews and finally decided on using AmeriFreight. I emailed Ali (presumably Allison), she responded within the hour and even called due to the time line I put forth. Ali was amazing, she got me on the board right away, was honest, communicated everything in full, walked me through the process and was very, very professional. Once I was placed with a transporter, the driver called and set up pick up, he showed up on time and kept me updated on delivery ETA. The driver was a great guy, super professional, took very good care of my vehicle. Thus I'm apt to recommend them to anyone who has future plans to ship/transport a vehicle across the country.
Christopher, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 22, 2014
The contact I spoke with on the phone was very helpful in arranging the move and it was scheduled rather quickly. My car arrived without damage and the retrieval was smooth. I didn't have concern that my car wasn't in good hands. My biggest criticism was difficulty with communication on arranging the receipt of my vehicle. This was complicated by a large snowstorm that the truck had to drive through; however better communication could have made it easier to plan our day.
Reviewed Dec. 22, 2014
We first went to the internet to solicit bids for the transport of our cars. In response, we received a large number of bids from both carriers and brokers. We received e-mail and telephone responses that provided us with a bewildering number of bids, promises regarding our pick-up and delivery criteria and warnings of disreputable practices and firms. We were overwhelmed.
We then narrowed our search by using internet recommendation listings of brokers and carriers that listed firms with A+ BBB ratings. Based on their BBB rating and extensive amount of positive online recommendations, we finally contacted AmeriFreight. Lecia was our account manager. From the beginning, Lecia did a great job in explaining their position as a Broker and the carrier bidding process. We were quickly given an initial price that included AmeriFreights fee and an estimated cost of the carrier services. The carrier bid was priced by Lecia to meet our pick-up and delivery criteria. The overall price was competitive with the bids of other larger/established brokers.
Upon our acceptance of the total cost, Lecia immediately processed our bid for carrier consideration and provided us with a copy of terms and conditions. The terms and conditions were reasonable, generally fair and appropriate to the work. We accepted the terms and conditions and entered an agreement with AmeriFreight. Within an hour, Lecia was able to advise that we had a carrier that accepted the bid and the pick-up and delivery terms. A phone call by Lecia and a written e-mail confirmation documented that we had a carrier.
Due to circumstances outside AmeriFreight or our control, the carrier changed twice before we had the carrier that would do the work. Lecia continually kept us advised of the ongoing issues and the status of our carriers. The carrier was B&A Auto Transport. AmeriFreight turned over the communication interface for the actual transport to the carrier driver and us. Lecia was available should we need her.
The cars were ultimately picked up as agreed between us and the carrier. The telephone communication with the driver was good. The driver, Charley, even walked 2 miles to assist us in getting the cars to his truck. The delivery of the cars in Phoenix was also on time with the cars in the same condition as they were when they left NJ.
Overall, we were happy with the services of AmeriFreight and Lecia, in particular, and our carrier, B&A Auto Transport. The process was straightforward; the price was maintained; the level of communication was good and the actual transport met our expectations. We would use them again and recommend them to anyone that has auto transport needs.
George, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 20, 2014
We had a car shipped to our son in Seattle from Indiana and it arrived where it needed to be. We were satisfied with the result. If you want a perfect experience you have absolute control over, drive the car yourself. There are too many moving parts to this type of endeavor for things not to go wrong. The car arrived where it needed to be roughly when it needed to be there and communication with AmeriFreight and the shipping company was adequate. I would use AmeriFreight again.
Reviewed Dec. 20, 2014
Great service! Everything went smoothly! I highly recommend!
Molly, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Dec. 19, 2014
Lecia was very nice to deal with. The cost ended being a bit more than anticipated. The driver who brought the car was great. Even though he was a few hours late and I no longer had someone to take me to the meeting point, he drove the car to my house and I drove him back to the truck so it worked out great. All in all, it went well.
Steven, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 19, 2014
No one likes reading wordy reviews so let me cut the chase. I will definitely recommend AmeriFreight to everyone. Shipped 2 cars from Dallas to Sacramento. Regular shipping. Pick up 12/8/14. Drop off 12/13/14. Received cars on the promised date and no damage. The carrier person was also really good and professional, real friendly guy (Shipping Experts, Sacramento). Satisfied with the service provided. Keep up the good work!
Now here is the more detailed version:
After extensive research online, reading all those reviews (mostly bad ones or the ones where people are paid to write good) I was skeptical about using any car shipping service out there. But after reading AmeriFreight's reviews on Consumer Affairs, Transportreviews, Yelp, I decided to place a blind bet. I called to book my pick up. Agent on the phone Josh, was professional and knowledgeable. Set up a date for pick up. Shipping Carrier assigned was Shipping Experts. Gave credit card details - they charge on the day of ship and not before. You pay brokerage fees to AmeriFreight and rest to the Carrier upon delivery, either cash or cashier's check.
Here's how it works - You call a broker (AmeriFreight) place your order. They post your order to dispatch. Carrier services (Shipping Expert in this case, who have trailers and actually ship your cars) bid for the pick up and your car is shipped. So as one can see timely delivery depends on many factors. After booking my order and signing necessary paperwork over email (Josh sent everything timely) I received an email with the order confirmation, quote, carrier name and date of pick up.
On the day of pick up 12/8/14, received call from the driver in the morning with enough heads-up that he will be at my apartment at 2.00 pm. He showed upon time. 2 guys very friendly and nice folks, explained everything and were understanding and professional. Inspected the cars, signed the Bill of lading and the cars were loaded (I made sure their efforts were rewarded by a tip). I explained to him that we would be flying into Sacramento on 12/13/14. On 13th as soon as I landed, received a call from the same guy that he would drop off my cars later today - 2.00 pm (again he provided enough heads up). He was there on time. I inspected the cars, signed the Bill of lading and there it was, nicely done. Everything went smoothly. Thanks!
Saurabh, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 19, 2014
I was happy and relieved when I saw my motorcycle delivered to our new destination in California having left New York. Amerifreight's equipment for hauling was in good shape and their drivers were very conscious of securing and treating the equipment properly and carefully. I would use them again.
John, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 19, 2014
Communication with transport carrier was excellent during the whole car transfer process. Car was picked up from desired location in Oregon and was delivered near my address in Florida ahead of the estimated delivery schedule. The AmeriFreight agent was very helpful during the whole process and allowed my car transportation smooth. Great job well done.
Drew, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 19, 2014
I spent quite a bit of time researching transport companies. I was getting worried after reading so many horror stories. I then googled "top auto transport companies" and there were a few websites listing their top 100's. I noticed that one company might be #1 on one list and #40 on another. AmeriFreight, however, was the only company consistently in the top 5. I decided to hire them and was assigned to Ali**. Ali obtained me as a client at a time when my work schedule was ridiculous and I could not be by my phone much. There were several issues that arose (all my fault) and she immediately contacted me and made me aware of the issues at hand.
When all was finally settled and the driver was at the pickup site, the owner of the car I purchased was nowhere to be found. Ali convinced him to wait for my sake. Five hours later, the driver finally got in touch with the seller and my car was delivered from NY to Louisiana just 2 1/2 days later. There is a reason AmeriFreight has so many positive reviews. They understand that doing the right thing and providing exceptional customer service will provide better long-term business than the companies who just go for the quickest dollar with no regards to their reputation. Don't even consider another company. Call AmeriFreight and ask for Ali!
Rick, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 19, 2014
I have to say that I have never had to deal with an auto transport company before, but when I checked out AmeriFreight and talked to Lecia, she made things as easy as it gets. I had just purchased my wife's dream car on-line from a dealership in Ohio and had to figure a way to get it to Mississippi so I googled the best auto transport info and AmeriFreight came up as a number one site so I called and the rest was history. Lecia took care of everything and I had no worries. I would highly recommend this company to anyone who needs to move their vehicles.
Perry, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 19, 2014
After some horrible experiences with other brokers, I was extremely happy to work with Ali **. She was extremely honest, knowledgeable and understanding. It was my first experience with shipping a car and she turned a negative experience into something positive.
Caroline, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 19, 2014
Ali was very personable and professional. She provided realistic expectations and service. While Amerifreight provided great service, the actual transporter kept changing both the pickup and delivery times, and kept people on both ends waiting around to hear from him. This was a learning experience for me since it was my first time transporting, and I would utilize Ali more to facilitate the timing.
Nancy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 18, 2014
Josh has helped me out tremendously. Highly recommend this company.
Isaac, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 18, 2014
My experience with AmeriFreight exceeded my expectations. Ali, my agent, was very accessible throughout the process (email and direct phone line) which helped ease the stress of shipping my car long-distance. She is extremely courteous, and she knows her business! Ali explained things thoroughly, provided helpful suggestions, and she communicated very effectively...before, during, and after the shipment. I felt like a valued customer, and I would use AmeriFreight again!
Kevin, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 18, 2014
Josh was always friendly and available. I know he worked hard for us. We shipped two vehicles. On the first vehicle there were no issues and everything went smoothly. Our contact Josh had trouble finding a shipper for the mini-van. I asked him on at least two occasions if we should raise the price, he assured me the price was fair. I know he worked hard trying to find a shipper to Phoenix, but it didn't work out. We had to rent a vehicle from Phoenix to CA. By the time he found a shipper for us to CA, the shipper wanted a pretty big increase in price and at that point we were desperate and agreed to the huge price increase. I wish we had gone with a slightly higher price from the get go, so we weren't in desperation mode at the end of it all.
Reviewed Dec. 18, 2014
I needed to ship my non-running 1974 Jeep CJ5 from Nebraska to Ohio. After contacting several shippers I chose AmeriFreight primarily due to their lower prices and the professional customer service I received from Josh. Although I went with their 15 day shipping window (lower rates), he hooked me up with a driver within a week. The driver (Mike) was great, arrived on time, and not only delivered my jeep but took the time to roll it right into the garage. Will definitely use them again!
Russell, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 18, 2014
Quick easy and great communication. Jay got my vehicle in the exact time quoted! Would use again! Thank you so much for making this move so easy!
Steph, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Jay will gladly assist you with any future auto transport needs.
Reviewed Dec. 18, 2014
Amerifreight was open and honest from the beginning. They have excellent reviews and were prompt with my transactions.They were also great at letting me know exactly what to expect. The carriers were extremely nice and easy to talk to they walked me through everything. It was like talking to a friend.
Genevieve, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Dec. 17, 2014
Great customer service once again with AmeriFreight and Ali.
Jamie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 17, 2014
I was extremely satisfied with all aspects of my experience. I will only use this service to ship cars from now on. I was always able to get in touch with the driver and he was very professional as well.
David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Dec. 17, 2014
Thank you for picking up my Toyota Tacoma and delivering it in a timely manner to its destination. I liked that the driver was very helpful. The gentleman that coordinated the whole thing over the phone was very helpful too and provided a lot of information and quotes. The whole process was hassle free and the payment was very affordable. I would definitely recommend this company to my friends or I will use them again in the near future.
Menchie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 17, 2014
Car got here on time.
Andre, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 17, 2014
This company more than exceeded our expectations! The communication with this company was excellent. We are a military family that moves frequently and we will definitely utilize this company again and will recommend them to everyone we know!
Kelly, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Dec. 17, 2014
Amerifreight went out of their way to find me a trucker to ship my vehicle. The customer service was excellent as they kept in touch with me regularly. It cost quite a bit more than originally quoted but that has more to do with the trucker's charges. The car was delivered incredibly fast with an easy pick up location.
Sheryl, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 17, 2014
I had called and requested a quote from AmeriFreight 2 weeks before my move to transport my brand new Rav4 from Sacramento to Los Angeles. Ali handled my auto-transport. She was friendly, prompt, fast, and got everything done as stated in the quote. Best of all, she had my car delivered within 2 days of my request. I will definitely be using AmeriFreight again whenever I need to transport another car.
Linh, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 16, 2014
Graham at Amerifreight was very friendly and attentive. He was able to answer all of my questions before I placed an order to ship the vehicle. He arranged for us to ship the vehicle using Kris from Pyers Auto Transport (who was also very friendly and attentive). The vehicle ended up being shipped cross-country for a very reasonable price and time. Overall, I couldn't be happier with the service.
Paul, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Dec. 16, 2014
I was very satisfied with AmeriFreight’s service. Ali helped me from the moment I called in to get an estimate. Their estimate was fair. When it was time to arrange for shipping their communication was great - both via phone and email. I would use them again.
David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 16, 2014
I could not have asked for a better experience as a first timer in shipping a car across the country. Lecia, my contact with Amerifreight, walked me through the whole process, called me to keep me updated and delivered a shipper within the cost range we discussed. The shipper arrived on time to pick up the car and was actually a day early in delivering it. I would definitely recommend Amerifreight!
Jack, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 16, 2014
After some research, I felt that the car transport business seemed fraught with problems. I was very apprehensive after reading some of the negative reviews on the various companies, but had to go ahead and give it a try. I went with Amerifreight and was quite satisfied. Allie was my rep and was quite professional, competent and pleasant. They did everything they said they would do, and they did it quickly. The driver even made a special effort and drove my son's car directly to him, since the Chicago neighborhood where he lives would have been very tight. He didn't have to do that at all.
As an aside, I found that a lot of the negative reviews were not justified, after reading the contract. Things are pretty clearly spelled out. For example, if your car is damaged, it's the carrier that you have to deal with, not the broker. Also, they require cash or a cashier's check. The only thing to beware of, and this isn't AmeriFreight's fault, is that I discovered that "cashier's checks" are meaningless these days. Banks treat them as regular checks and take 3 days to clear!
Molly, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 16, 2014
Highly recommend this company.
Jesse, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Dec. 16, 2014
Had my car moved from LA to a small town in Pennsylvania without problems. Then needed to move another car from that rural location to Northern California. I understood that there are not that many carriers between these two out of the way places and therefore changed the destination to Los Angeles. Ali from Amerifreight stayed on top of the transaction the whole time and made it happen smoothly. Highly recommended.
Gerrit, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 16, 2014
It was a pleasure working with Lecia in getting our family vehicle transported from Chicago to Seattle! The auto transport carrier that Lecia put us in touch with was professional and delivered our vehicle ahead of schedule. I would totally recommend using AmeriFreight and contacting Lecia for her help in arranging transportation. =)
Menq, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 16, 2014
The service worked very smoothly, they were able to get someone to pickup my car before we had to move and the car was delivered on time by the vendor. Overall very happy with the service. For total transparency, this review is not completely "voluntary", although I very much liked the service from my representative. I was asked to provide feedback at least 4 times and I don't think it would have stopped until I did this. Because of that I may actually think twice about using this service in the future.
Sean, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 16, 2014
I needed to get a vehicle moved for a friend of mine. I called AmeriFreight and they were extremely able to accommodate my situation. The vehicle did not run and was not in my vicinity. Once they understood my requirements, they were able to find a carrier service and had me linked up with the driver within 24 hours. The whole process went off without a hitch. AmeriFreight treated me very well and were constantly in contact ensuring my satisfaction every step of the way. The actual price I paid for shipping was within $50 of the quoted price. I would definitely use AmeriFreight in the future and, without a doubt, would recommend them to a friend.
Kyle, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 16, 2014
Company was knowledgeable and assisted me in moving our vehicle. They were able to deliver the car early when we arrived at our destination earlier than originally planned. The car was picked up on time, thoroughly inspected, documented and loaded and shipped. I contacted the company while the vehicle was en route as I had never shipped a car before and was provided with a quick and accurate update.
Tony, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 16, 2014
The service was good. It took a little longer than expected to find a shipper. However, once that was done, everything was smooth. The shipper picked up the car at the scheduled time and delivery was on time. Ali ** was good at keeping in touch. Will use again in the future.
Rahaman, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 15, 2014
Moving car from KY to NJ. Gram was very friendly, very honest and got the job done.
Richard, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Dec. 15, 2014
This shipment was handled perfectly from initial contract to final delivery. Would highly recommend Ali ** at Amerifreight for anyone interested in shipping a vehicle. The shipping business can be difficult to navigate- this company does a very nice job from the customer's point of view.
Jeff, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 14, 2014
The service was good. It took a little longer than expected to find a shipper. However, once that was done, everything was smooth. The shipper picked up the car at the scheduled time. Delivery was one day late which was not a big deal. Lecia was good at keeping in touch. Will use again in the future.
Reviewed Dec. 13, 2014
First time shipping vehicle. Agent I worked with was very difficult to get in touch with, at times it took all day or even the next day to get a phone call back. Very frustrating when in a time crunch and they have yet to find a driver for your vehicle. Agent was impatient and patronizing at times due to my lack of knowledge on the shipping process. In the end, my car was received without issue. The driver was wonderful and was the only aspect of this transaction that was pleasant.
Reviewed Dec. 13, 2014
I needed my vehicle shipped due to a job relocation. I did some research online and AmeriFreight had the best ratings. They gave me a fair quotation. I wasn't really after finding the cheapest option, but the most reliable service, which they did provide. The companies with low ball offers will give you a really low quotation to begin with, but will keep adding on other charges along the way. The transport organizer was friendly and on top of every single step. He and the truck driver were both proactive and very good. Everything was perfect. It turned our great and the way it probably should. They are topnotch and know how to get the job done.
Jiabin, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 13, 2014
I had to move a big classic truck that was in semi-working condition and Ali ** at Amerifreight went above and beyond the call of duty to get it moved. She called me frequently to monitor the progress of the transport and ask me whether I was happy with the service I was receiving. The company and driver they found for me was top notch!!! My truck even arrived having been washed!!! The company and driver (Corky's Towing - Terry) were fantastic to deal with; always stayed in touch, was forthright about issues related to moving the vehicle and met me at a time convenient to my busy schedule. Thanks Ali, Thanks Amerifreight!!
Gilbert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 12, 2014
This was a great experience for my first time shipping a vehicle. I would recommend this company. Customer service was great. The pick up was early and I received the car the following day. There was no issues when the car arrived and no problems with payment.
Brian, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 12, 2014
The vehicle was delivered as promised without any damage at all. The driver was experienced and very courteous. I rated 4 stars because the initial pickup driver would not take the pick-up for reasons never determined. This resulted in an additional several days delay until the second pickup date was set. The price was fine. My broker was supportive and responsive.
Neil, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 12, 2014
Amerifreight and the carrier they contracted for me FT1 did a great job. They were on time, kept me informed throughout the process, and were all very professional and shipped my car from Va to CO in 3 days during December.
Gina, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 12, 2014
Professional and courteous service.
Genan, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Jeff will gladly assist you with any future auto transport needs.
Reviewed Dec. 11, 2014
AmeriFreight was recommended to me, and the quote they gave me was good compared to other quotes I’ve gotten from other companies. The transport organizer was professional and helped me out with everything. The carrier driver was extremely helpful. He was able to explain to me how it would work and so I didn’t really have any questions going out of here. It went forward smoothly and I would use them again. It was easy to work with them.
David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 11, 2014
Josh at AmeriFreight did an excellent job taking care of this car transport. He worked hard to find a carrier willing to transport at the price we agreed upon. Not only was his service above average, he found a carrier that was courteous, on time and easy to work with. Thank you.
Lisa, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 11, 2014
This was my first time ever having to transport a vehicle anywhere and let me tell you that AmeriFreight is topnotch, from the customer service that I received from Lecia in the beginning, very diligent and professional, to the updates regarding my vehicle, to the driver delivering it to its final destination in Nebraska for my son at college. Coming from Hawaii on a barge already makes for a stressful and scary situation but AmeriFreight really took care of my vehicle like it was their own and DID it for cheaper than some of the other quotes that I got, and got it there 2 days before promised!!!! I highly recommend using AmeriFreight for car transport and will use them in the future. Thank you Lecia and AmeriFreight!
Damon, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 10, 2014
Ali at AmeriFreight was simply the best I've used to ship cars. I've been using transport companies for many years in the auto industry. The timely professional service I received was the best. I would highly recommend AmeriFreight. Thanks Ali for a job well done.
Brian, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 10, 2014
I had a VW Vanagon Westfalia shipped from Chicago to California and the booking agent was very nice and informative. The details: It took a month to find a closed carrier, the booking fee was $250, and the carrier wouldn't pick it up for any less than $1,900. I was originally quoted $1,500, so I thought overall this experience became pretty expensive. On a positive note my vehicle did arrive one day early on the ship date and in good condition. So there's my experience.
Evelyn, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 10, 2014
I was happy that I chose this company to move my car. They are super-professional and convenient. I talked to truck driver several times to organize the pick up time and he was very cooperative. The delivery was smooth, everything went as it should be. Thanks for making my life easy.
Saleh, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle.
Reviewed Dec. 9, 2014
Moving a car is not an easy experience, but it was made clear and manageable by Lecia. All worked perfectly.
John, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 9, 2014
Lecia was a true professional and did a great job at getting the job done. I would use or recommend her again.
Reviewed Dec. 9, 2014
I didn't know anything about shipping cars so I went on Consumer Reports and AmeriFreight was #1. So I called and Lecia was extremely helpful in assisting me. She quoted a price which ended up being the actual price, nothing more. Very honest people and the actual transporters that they use were professional and polite. Throughout the whole process Lecia kept in contact with me and made a follow up call after vehicle pick-up and delivery. Would, without hesitation, use this service again.
Jessica, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 9, 2014
My experience with AmeriFreight was pretty good. I had actually used them before when I moved to California, initially they had the cheapest rate. And this time, it’s because I used them before and I trusted them. I was moving back in with my parents. I had moved to California, lost my job and had to move back to New Jersey. The quote that they gave me for this move was a little higher than the last time but 4 years have passed so it was kind of expected. The transport organizer called me up and said, “Okay, when does this have to be in New Jersey by?” We organized it. At a point, she called me back saying the truck it was gonna be on had broken down but she had found another truck to put it on. They had to be shifted by one day which I was totally okay with. My dad picked it up on the delivery day. It was a good experience overall - about what I expected. It was very smooth and professional.
Alexander, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 9, 2014
Josh at Amerifreight made me feel very comfortable and confident during the entire process. He set appropriate expectations and found a carrier quickly. He kept in constant contact during the entire process.
Sharon, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 9, 2014
Ali at Amerifreight made it happen!! My wife and I researched auto transport movers over 2 months before deciding on Amerifreight. The A+ and Better Business Bureau rating was the clincher, but it didn't stop there. When we called, Ali answered and gave us the whole process and what to expect. She told us that the process of finding a carrier could take up to 15 days, but she found one in less than an HOUR. We were impressed and couldn't have imagined that this would be so smooth. Our son's Ford arrived in Virginia as it left California .. on time as promised and over the Thanksgiving Holiday. If you are reading this review and still trying to decide on who to go with, look no further. Ali will go that extra mile to make sure you are updated and always in the loop from the time your vehicle is picked up, and until it is delivered.
Robert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 9, 2014
I am writing to report a service that was well done! I needed to transport a car from MA to GA. My representative, Lecia **, of AmeriFreight transportation, handled all of the arrangements and made sure that the pickup was on time, the communication channels remained open and the delivery was made when promised. The trucking company Fauzini transportation did a great job and made the pick and delivery as promised. The car was in great shape.
Dean, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 8, 2014
The car was shipped from Chicago to California. It was delivered on time and I was always aware of the status of the transportation. It was all good except it was very dirty. I had to go to car wash before start using it regularly.
Avinash, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 8, 2014
The process for myself was a bit muddled. This was the first time I had my vehicles transported, so I had many questions. First off, you get a quote for your vehicles that will cover the cost of the transportation. You supply a window of when you would like your vehicles picked up and wait for the company to place your vehicles. This process will take a bit because availability of transports come available as you get closer to your date(s). What is not told to you is that you may have to pay more than the cost you were quoted. Why? To get a carrier to take your vehicles at the posted rate. If the rate is too low, a carrier will not take them. The rate is then increased until it is accepted by a carrier. I ended up having to pay an additional $250 per vehicle for a total of $500. This was a shock to me because I didn't read everything. Read everything. I paid $1600 cash (carrier only takes cash/cashiers check) and $500 to Amerifreight for placing my vehicles. Positive note: The vehicles were delivered free of damage and that was the most important thing. A bit dirty but free of damage. Summary: read read read, read everything.
Reviewed Dec. 8, 2014
It's really an awesome experience, from the day I handed over the keys and got it delivered (Door-to-Door), they shown impeccable professionalism. Tracking application that was shared with me, made me feel at ease, added to this the customer service displayed was sincerely appreciated.
Pratap, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia will gladly assist you with any future auto transport needs.
Reviewed Dec. 8, 2014
Ali ** provide an excellent service and attention, she was always pending of my car until the last moment. I would like to appreciate her help and attentions. I strongly recommend AmeriFreight for future services.
Alejandro, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali will gladly assist you with any future auto transport needs.
Reviewed Dec. 8, 2014
I shipped a car from Connecticut to Texas in order that my son in the military would have some transportation. The experience was a good one. It did take about 3 weeks to get a carrier to take it but once we did, they picked it up as promised, delivered in 6 days and all went smoothly. The charge for it was $1500 which was what was quoted.
Frank, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Dec. 7, 2014
I never shipped a car before. Used Amerifreight mostly because they had a A+ rating from the BBB. What they do is to hook you up with the first available truck. I like the fact they continually kept me informed of what was happening. The first truck had problems but Amerifreight quickly went to work and set up another truck. Paul from Black Mustang trucking arrived on time at my house, we loaded up my 1988 Mustang conv. and off it went. It arrived next day in MA no problems. I would recommend Amerifreight readily, Graham and George were very capable and made it an easy job.
Arthur, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Dec. 7, 2014
I was moving and chose Amerifeight because of the price. They gave me a good quote and it was a solid price. The transport organizer was very friendly, to the point and got the job done. The carrier driver was very nice. The whole process was just a seamless experience. From the first time I called them to the time my car was shipped, the process was a month and a half. Amerifreight has good customer service, great quality and got the job done.
Andrew, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham will gladly assist you with any future auto transport needs.
Reviewed Dec. 5, 2014
All went well. Was 2 days late because of snowstorm in ny the day they left. Should have called to update me.
Reviewed Dec. 4, 2014
After doing some research about how car shipments work, I reached out to AmeriFreight based on the series of strong reviews. I worked with Graham and he was fantastic. Explained how the process worked. Was clear about what to expect with the charges. I followed up with Graham daily to see if a carrier had been found. He called me when one was found and was thorough in describing that carrier's ratings, etc. The carrier picked the car up when they said they would and delivered the car EARLIER than expected. I did not have to take it early - but I was thrilled that I was able to. This was a great service. I would use AmeriFrieght again and would ask to work with Graham.
Kelly, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Dec. 4, 2014
I was shipping two cars out to the west coast and AmeriFreight seemed to have a good reputation. I got several quotes and the quote they gave me was competitive. I had a couple telephone calls - discussions on questions - and it all went fine. I talked with the carrier driver when he picked up the cars. It took him half hour to 45 minutes to inspect the cars. It all worked out fine and I would consider using them again. It was a good overall experience.
Mart, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 4, 2014
I used AmerFreight to ship my car from VA to CA and was extremely happy with the service. Graham was my point of contact and he made the process easy and he was very responsive. My car arrived in California a day before the scheduled delivery date which worked out perfect for me since I had a rental car. I would recommend using AmeriFreight.
Amy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Dec. 3, 2014
Ali and her team handled my shipment like real pros. They contacted me with updates and all the information I needed. It was nice letting them do all the work. My car arrived on time and in pristine condition!
Kyle, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Dec. 3, 2014
My wife is in the military and we needed to get the car out to Texas. I chose AmeriFreight because of the speed that the agent was able to obtain a driver and they gave a competitive price. It wasn’t the cheapest but the going rate for the distance the car had to be transported. Everything went really quick. The driver was courteous and a few hours early. He didn’t call because when I was driving by, I noticed my car on the truck. The only interaction was just him giving me the reports to check the car. He didn’t give me time to check over the car thoroughly but looking at it from far away and just walking up to the car and going around once, I knew that there are no issues with the car having any damage. I felt satisfied with the level of service that I got from AmeriFreight. Doing it for the first time makes you hesitant but they did a good job of keeping me at ease and in the loop as far as where we were in the process of getting the car shipped. I would go with them if I had a future shipping need. They are reliable.
Aaron, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh will gladly assist you with any future auto transport needs.
Reviewed Dec. 3, 2014
AmeriFreight through its customer service agent, Josh **, handled our car transport from California to Georgia within the days provided and in a courteous manner. He handled the transport company and communications well.
Jorge, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Dec. 3, 2014
Even when the driver from Gold Star Auto Transport, LLC did not arrive to get the car when he said, but hours later, I have to admit that the transportation service from GA to NY was good and quick. I was pleasantly surprised to get my car just 3 days after signing my contract. I would definitely recommend AmeriFreight.
Lourdes, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Dec. 2, 2014
They missed the first scheduled pick up but they picked it up the next day itself. So prompt and quick in service.
Joseph, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Dec. 2, 2014
Really appreciated how helpful Lecia was while getting my truck transferred from the Midwest all the way to the east coast. Would definitely contact them again if I ever needed to relocate elsewhere. No damages, arrived on time, and was kept up to date.
Anthony, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Dec. 2, 2014
After submitting requests for competitive quotes for auto transport from Dallas, TX to Stuart, FL, I selected AmeriFreight for their price point and because they were rated with BBB. I phoned Graham to make arrangements and he was prompt and informative. The auto has not been shipped as of this moment but I plan to write a review after the entire process is complete.
Rebecca, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Dec. 2, 2014
We have shipped our car from MA to CA before via AmeriFreight and on that occasion too the person we dealt with to book our shipping was very nice. This time around Ali ** was the one handling the shipping. She was very courteous and explained everything in detail. She secured the carrier very quickly too. The car was picked up by the carrier right on time and they had told us it would take about 7-10 days to deliver the car in MD, but they got the car in 6 days. Very happy with the whole transaction. Will use them again in future.
Kaajal, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Dec. 2, 2014
My experience with Amerifeight was good. They were efficient and clear in their communication and showed up exactly when the delivery was expected. There was some damage done to the vehicle during the shipping. It was raining and getting dark and I didn't notice until the next morning when they were long gone. I should have been more clear in my inspection before I let them leave. Unless I'm able to see it, there's really no other way to document it. They gave me a sheet showing the areas that they thought were previously damaged, but this area looked like the whole front part was scraped and a big piece was driven through. The only way that could have happened was because of the straps to hold the vehicle secure. I gave it a quick look and they backed it off the flatbed. I asked my daughter about the damage because it was her car, and she said she's never had any incident there. It wouldn't have been something she would have done easily and must have been through the shipping process. I didn't call them and because it was days later and with no paperwork with me, I couldn't have justified whether they did it or not. I was disappointed and obviously the company didn't have the chance to make it right.
Reviewed Dec. 1, 2014
I contacted Graham at AmeriFreight and from the very beginning he was professional, knowledgeable, and friendly. Since I had never shipped a vehicle before he walked me through the whole process. We set up a timeframe for my car to ship and the rest was up to Graham. They absolutely lived up to my expectations and so did the trucking company. Everyone keep me informed and at ease. I would definitely use AmeriFreight for my next shipping needs.
Constance, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Dec. 1, 2014
I chose Amerifreight based on online reviews. I was happy with the process, the time frame, and Ali's persistence. I was displeased with a quote of $750 that jumped to $1,000.00.
Amy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Dec. 1, 2014
This is the first time ever having a car shipped. It was easy as can be with Licia's help. The delivery was a couple days late but the driver was stuck in a fall Colorado snow storm. No problems, they kept me up to date the entire time. Would definitely do it again.
Darryl, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 30, 2014
AmeriFreight's services were as promised - timely pickup, competent driver provided, auto arrived at destination in perfect condition. Professional demeanor of all involved, with accessible contact with company and driver at any time.
Christopher, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 29, 2014
I was getting my Honda shipped from Pennsylvania to Texas because I moved. I chose AmeriFreight because it was the one that my brother used when he moved. The transport organizer, Aly, was good, nice and helpful, too. I was able to take advantage of their free quote. It was good, but we had to switch to somebody else when the price went up. The issue was the guy that was supposed to drive my car ended up not being able to do it so we had to find somebody else, and it was more expensive. But I ended up using AmeriFreight to deliver my car. I switched carrier but not the company. I’d use AmeriFreight again if I had an opportunity. It was a good experience.
Reviewed Nov. 28, 2014
After spending a week researching auto transport brokers and companies and becoming discouraged by all the negative reviews, I happened to find AmeriFreight on the internet. I was impressed with their website. It was easy to follow. I filled out the questionnaire and was contacted by one of their representatives in a short amount of time. Lecia was patient in answering my many questions. We were moving from Phoenix, Arizona to Maine and needed our car in Phoenix up until the day before our move. In less than an hour after our original phone conversation, Lecia called to notify me that she had found a driver who could pick up the car on the exact date we needed.
Wendell, the owner and driver of AeroAutoTransport, Inc., contacted me a few days before pickup to introduce himself and confirm information about the car and pickup. We were worried that the car might reach Maine before we did, but he assured us he would make sure the delivery worked with our schedule - which he did. Everything occurred just as promised: the pickup date, the delivery and the price quoted by Lecia. I would definitely recommend AmeriFreight and AeroAuto Transport Inc. to anyone needing to transport their car.
Margaret, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 28, 2014
From the moment I received my email quote from Ali **, she handled the entire process professionally, efficiently and smoothly, no hitches. Received 2 bids within 1 hour of listing, at agreed upon price, and car arrived on time in same condition as when I dropped it off. (Dirty windows were expected on cross country trip). Thanks again, Ali. Appreciate your excellent service.
Harvey, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 28, 2014
After reading online reviews about Amerifreight, I decided to use this company. Amerifreight connects customers with actual independent transport carriers. I spoke with Graham November 4th, and gave a pick up date of November 7th. I was told his system was down, but he took my information. I told him there was no particular date we needed the car, and did not want additional insurance. I felt a bit rushed through the process. I was told the $250 reservation fee goes toward the total shipment price, and that charge went through immediately.
I received an email with all the details in 30 mins. The contract allows a 15 day window of pick-up and delivery. A transport team signed up, and Graham asked me to reply quickly to get started. I was given a phone number for the carrier. Their estimate was to pick up the 10th. Actual pick-up was the 13th, delivery the 21st. When the Trucking company couldn't reach my relative by phone I was called by their agent, and also by Graham, to make connection. This was the first time using an auto carrier, so there were a lot of questions and concerns. The goal was accomplished. The car successfully crossed from OR to IL.
Cheryl, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 27, 2014
My son was going to have a car out in Colorado where he goes to college. I just did some research online and AmeriFreight seemed to have high ratings. The free quote they gave us was competitive. There was one gentleman that I spoke to initially. Then he left the company, and transferred me to another contact person who was pretty thorough. They gave me an estimated price, but it was more money after that because that's how the business works. They try to get someone to take the job but they only are giving this out to people that they feel are good quality transporters. It was a little different than what I was expecting. The car didn't get there as quickly as I had hoped, but it was fine. It took a couple of months. They were easy to talk to and the woman that was my associate was helpful, knowledgeable and thorough. It was a satisfactory and I would probably use them again.
Reviewed Nov. 27, 2014
I did quite a bit of research about transport brokers and after reading pages of reviews, I was ready to fly Michigan and drive my car to California. There are SO many horror stories and I had the displeasure of talking to multiple jerks who were way beyond pushy trying to solicit their services. After realizing flying and driving back just wouldn't make money sense, I called Ali ** at Amerifreight. I figured since they were the highest rated, they'd have the best service.
I couldn't be more pleased with the outcome. Ali was very professional and wasn't pushy at all. On top of that, she quoted me one of the lower prices (I had some really low quotes from disreputable brokers). She found a truck within the hour that was in the area and able to pickup my car right away. I was originally told that my car would arrive the next Wednesday but when I spoke with the driver, he said he would be arriving Monday or Tuesday. Unfortunately, due to some mechanical problems, he delivered the car Wednesday night. Thank you Ali and Amerifreight. I wouldn't even think about using anybody else.
Chris, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 27, 2014
Ali from Amerifreight was such a pleasure to work with!! It took us a long time to decide if we wanted to ship one of our cars across the country. Ali made the process so easy for us! She was always available if we needed her and even if she wasn't in the office she made sure we had someone to ask questions to! She got us a great rate and found a great company for us to work with!
Katie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 26, 2014
Shipped my daughter's car from SC to Cali due to her new job. Needless to say we were nervous! I've never needed to do this before and had no idea who to call. Ali at AmeriFreight made it painless. Don't goof around. Just call her and make it easy on yourself! Superior!
Jim, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 26, 2014
The Process went great! Five Stars. Lecia answered every call and question I had. The best customer service I received, after talking to multiple car shipping representatives. Gave me an exact quote! Worked out perfectly. The carrier was great! Gave me updates multiple times a day. Picked up and arrived on schedule. Thanks.
Samuel thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 26, 2014
I was satisfied with the service.
Hang, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 25, 2014
I chose Amerifreight since it is on the top review lists for transport companies. I was very careful and serious for picking up the right one because my car would transport a long way from Pennsylvania to California. Although they are a broker company, the coordinator Lecia told me that they would pick up driver with good records and reviews. Lecia was very helpful and followed the whole process. The initial price they proposed was very competitive, even though I have to increase some more later to find a good driver. It took 5 days for transportation. I am very satisfied with the time and the driver. The driver is very nice and reliable. Except dusty, the car was in good conditions. Nothing was wrong. Even though I do not have much more experience with long-distance transportation companies, I would like to recommend Amerifreight.
Iris, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 25, 2014
I am happy that I chose Amerifreight and the person who was helping me was providing me updates with the status of my order as far as truck driver availability. I received my car in a few days after pick up. Truck driver was right on time for pick up and delivery. I highly recommend them for your vehicle transportation.
Mana, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 25, 2014
I heartily recommend Amerifreight. It's white glove service delivered at a solid value average folks like me. From the moment you commit, you're assigned an associate. In my case, Lecia immediately contacted me and made sure I had her number and email address. As she worked to find a carrier for my large vehicle, she called me to keep me informed of progress and challenges. Importantly, she worked very hard to get me a low cost of transporting my vehicle. She also sent me emails and when it was time for me to connect with the carrier, she called to walk me through the process. She was fantastic. There's nothing like working with a pro who is on your side.
Paul, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 25, 2014
I had a great experience with AmeriFreight. I called to set up my transport over a month in advance and they called several times in between to check in and update me on the status. They also called to check to make sure the transport company picked up and dropped off my car, which I appreciated. They gave me sound advice on when to request pickup for my desired drop off date, which was very helpful. My contact person was super friendly and always ready to answer my questions. The customer service was fantastic overall. The original quote for a cross-country transport was $850, which was significantly lower than the other companies I talked to. It seemed too good to be true, and it was. The actual transport cost was $1,050, so two hundred dollars more. I felt like they low-balled the quote so I would chose them as my transport company. Even though the quote was low, I still felt like I got a good deal on the transport.
Stephanie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 25, 2014
I googled (of course) transit companies. I needed to ship my Jeep to my daughter in California. I have never done a transit of this kind. AmeriFreight came up on the google search at the top of the list. I called Ali and she informed me of all the details immediately. She was complete in the information and had a carrier picked out for me within days. I had expressed to Ali we had a real sense of urgency to get the vehicle from MN to CA in record time. The paperwork was proceed, the Jeep picked up and delivered within 14 days. I thought the price was super reasonable, $1050, $250 deposit, $800 on delivery. No additional charges or surprises. Once the carrier was in the Loop (Clint) he also communicated promptly. We even changed the address delivery and Clint was super flexible about that. I highly recommend this company. The follow-through and promptness made me fully comfortable in releasing my vehicle to the carrier. If you call ask for Ali, she is the greatest!
Niece, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 25, 2014
Very good customer service. Always returned calls and found me a good rate. Was on time both ways. Thank you!
Charlez, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 24, 2014
After discussions with others who have shipped their personal vehicles across the county, I was expecting some aggravations with this process. I did considerable research online and decided to contract with AmeriFreight to arrange to move my Porsche Boxster from Detroit, MI to Palm Springs, CA. I submitted a request for quote online, and Lecia contacted me very promptly. When I was ready to initiate the move, she was able to confirm transportation conforming to my timeline within a day or so. The vehicle was picked up one day prior to my preferred date (but within the window agreed to) and on the second day of the delivery window. As a consequence of awful snowy weather in the midwest, the car was dirty when it was delivered, but it cleaned up fine with no damage.
I contacted Lecia a couple of times during the process and she was always pleasant and responsive. My questions were always answered promptly and my concerns addressed. The reservations I had about shipping my car turned out to be unfounded. If I have a need to ship a personal vehicle again, I will be contacting AmeriFreight.
Roger, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 23, 2014
Service was excellent, in my opinion, throughout the process of shipping our car. The order (No.**) was dispatched and picked up 11 days after my initial contact with AmeriFreight, which was within the stated time period of up to 15 days. The car was picked up and delivered on the days scheduled, with a transport time of 7 days coast to coast. The cost for transporting the car was reasonable. We are completely satisfied. Ali **, the AmeriFreight representative, kept me informed throughout the process and was easy to get on the phone when needed. She was knowledgeable, professional and friendly. Customer service was excellent. Based on our experience with AmeriFreight, I would use them again and would recommend them to others.
Doug, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 23, 2014
I did a lot of research before trusting my luxury SUV with Amerifreight and was not disappointed. The company was very easy to work with and provided really prompt and trustworthy service. My vehicle was delivered a day early in great condition and I would definitely recommend this company's service. Ali was great!
Paul, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 22, 2014
I am not a professional auto dealer or mechanic and was just transporting a classic beat up car just like the one my dad used to take us around in. Amerifreight was professional, incredibly attentive and made me feel my car was their priority. I received accurate, detailed information and it was so easy. Everyone showed pride and attention to detail.
Thomas, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 21, 2014
First time shipping a vehicle so was a little apprehensive. All aspects of the shipment were outstanding. Exceptionally courteous and professional. Vehicle was picked up and delivered in a very timely manner. No damage, no hidden/extra charges, just straight up high quality service. If we ever ship another vehicle, we will definitely use this company again.
Robbie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 21, 2014
We had a great experience. They did what they said they would do. They were very timely in their responses to us. And I would definitely use them again.
Bobby, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 21, 2014
Considering all the risk, I was anxious about having my vehicle transported from Michigan to Utah. I did my research and found AmeriFreight. The customer service representative who helped me, Graham, was outstanding. He was honest in addressing all my concerns. He promptly emailed me thorough documentation. He kept me informed throughout the bidding process and returned calls promptly. His professionalism and confidence reassured me that my car was in good hands. My vehicle arrived early. The exterior showed evidence that the driver had driven through a snow storm but the interior was spotless. The driver was deliberate and cautious unloading the vehicle. I would highly recommend AmeriFreight for vehicle transport.
Maria, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 21, 2014
Honest, fast and reliable. Smooth transaction from sign up to delivery, truck arrived on time and not a scratch on it. The driver called ahead of time, made arrangements to meet on a time that I was available and treated my truck with care and kindness the whole time. Thank you Amerifreight.
Robert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 21, 2014
The company worked with our schedule, instead of what was good for them. We required they keep the car 24 hours past the estimated delivery time. It was delivered the next day as promised. We also received many follow-up phone calls to calm our concerns during the process. Our remote location is also difficult to find as we are very rural. Overall very impressed, and a very painless process. Great job!
Alex, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 21, 2014
I contacted Amerifreight with a tight timeline for pickup and delivery of my daughter's car. Graham was the person I dealt with. He got back to me by phone and email with answers to all my question in a prompt manner. I had placed my order and heard back in less than an hour that a carrier had agreed to pick up the car. The order was placed on 11/13/14, car picked up 11/15/14, and delivered to California on 11/19/14. I couldn't ask for a better outcome. The driver who delivered the car backed the car off the truck, pulled into a parking spot on our street and went over all details. I am very pleased with the service I received from Amerifreight. If I ever need a service like this in the future, I would definitely call Graham at Amerifreight.
Janet, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 20, 2014
My husband and I moved from GA to OR, cross-country moving (as we discovered) can be very pricey. AmeriFreight was definitely the lowest cost, but the service was above and beyond! We tried several other companies but they didn't return calls for days, and then sent us several emails a day! Finally we called AmeriFreight, and they gave us a great quote, picked up the car, and had it on a truck all in about a 12 hour period! Lecia and Jorge helped us out and let us know where the truck was with our car! The car was delivered early, right to our front door! Loved the service and will definitely use them again or recommend them to friends and family!
Megan, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 20, 2014
When I asked for quotes via the web I was inundated with responses. I did my due diligence on all of the brokers. Each and everyone had their pluses and minuses so it was a difficult task to select the right broker as I was fed the same "spiel" and in most cases "**" from everyone. I remained skeptical and feared the worst no matter who I chose. My main concern was being jerked around about the total and final costs. Most of the horror reviews I read about other brokers circled around this issue.
However, during my due diligence I saw that the owner of AmeriFreight had several videos up on YOUTUBE with himself presenting. Since the owner was prepared to stake his reputation on social media I thought why not give it a try. So when Josh from AmeriFreight contacted me, I informed him that I would only use them if they were prepared to allow me to record our telephone conversations and video the truck drivers. He agreed to everything. Should anything have gone wrong I had both evidence and the use of social media. Despite this I remained skeptical and still feared the worst.
My brother's Mercedes CLK convertible was picked up from Boston (MA) on Nov 13th 2014. The truck driver, Moses, did a full detailed inspection of the car and informed me the car would be delivered in 7 to 10 days, if not sooner. The car was delivered to my sister in Orange County (CA) within 6 days on Nov 19th 2014 without any incident or damage. Simply unbelievable.
We were all delighted despite my skepticism and fears. I am one of the lucky ones. My review is independent and I wasn't offered any incentives to post this other than my own to give credit where credit is due. Often we never highlight the good stories. Without any doubt I would strongly recommend Josh/AmeriFreight. BTW I spent a total of $1,250 of which $250 was the broker's fee and my sister gave a banker's draft to the driver for $1,000 on safe delivery of the car.
My final advice - ALWAYS INSIST ON A FIRM PRICE AND ASK THEIR PERMISSION FIRST TO RECORD/VIDEO EVERY CONVERSATION AND ACTION.
I remain blessed and lucky.
Davey, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 20, 2014
My husband had passed away and he gave his brother the truck and the truck needed to be transported to Florida. I went online and took a look at some of the reviews and made my decision to get AmeriFreight that way. My interactions with the transport organizer was fine although there were a couple of glitches here and there, an occasional phone call that didn't get placed when it was needed. My interaction with the carrier driver was fine too. I would recommend them.
Carol, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 20, 2014
Arranged pickup a few weeks before our military PCS move. We were a little worried because our agent said we might not know exactly when the truck will arrive. During the next few weeks I called occasionally in order to find out if the status of the arrival date had been. However the agent still did not know. As the weeks wound down to days before our move was scheduled, we finally got an email and a phone call with contact information on the company contracted to move our car. Once that has arranged, we were a little worried about pickup locations as we lived in a small townhouse neighborhood. Yet, the Driver was very friendly and able to fit the car carrier easily on our road. For the delivery process, we were a little worried because the delivery was set two days before we were set to arrive at our new duty station. However the driver was very kind and knowledgeable of the area and was able to deliver our car in a very safe area, effectively patrolled by the police department. Once we arrived we easily located our car. Overall there was no damage to the car and everything worked out well.
Reviewed Nov. 19, 2014
SDM Transport was contracted to pick up and deliver my car to Arizona. They were on time and delivered the car early. There was no damage to the car. I would use AmeriFreight and SDM again.
Ted, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 19, 2014
Truck was picked up early in South Carolina. The driver and his assistant were personable, polite, and efficient. The driver helped to start the old pickup truck by pouring some gas in the carburetor. My truck was delivered to me in central Texas in three days. The overall price was $1150.
John, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 19, 2014
I needed two vehicles shipped from San Francisco to Kansas City and it was short notice. I needed to have someone who was available but also with great credentials, and obviously AmeriFreight is the best choice. I was thoroughly impressed by the service and their association with the actual truck carrier. The free quote option was great and was right around my budget. Graham was awesome, communicative and gave me my options before we signed on the dotted line. We had to pay a little bit more because they rushed short notice status but it was again still within budget.
Driver was great. Because the situation is different at San Francisco with the small streets and you can’t get a 16-wheeler in there, we had to meet a little bit outside of where I lived. That was an inconvenience. I had to drive two cars by myself. One to the drop-off location, and then take a taxi back to my place and drive the other car over. Those guys were spot-on on drop-off and when I had pick-up, it was clear communication all the way through. Process-wise, communication, service, execution and pick-up, I really couldn’t ask for anything more. They worked with my timing and it so happened the stars all aligned.
Jeff, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 19, 2014
Great Company, Graham covered all the Bases. HOME RUN, Graham. You and Mountain 2 Coast are a GREAT TEAM! Everything was PERFECT! ON TIME ALL THE WAY!!! THANK YOU!
Carlton, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 19, 2014
Our experience with AmeriFreight was excellent. They were dependable and our delivery was flawless. We would highly recommend them and use again.
James, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 18, 2014
Very few complaints. Prepare to pay $100 or $200 above what they quote you but in theory if you wait long enough you could get picked up for original quote. They were still way cheaper than other companies. I've shipped 3 cars with them now.
Steve, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 18, 2014
Very professional. Was able to expand geographic locations to search on in order to find driver. Was able to pick up & drop off door-to-door.
Robert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 18, 2014
We went with another company to ship our car at first and at the last minute, I found out that the company lost their license. My fiance is in the military and AmeriFreight shipped our household goods through the military so it seemed logical to just use them as I needed the car shipped really soon. The transport organizer was wonderful. I explained to her everything that I was going through with the other company and I already gave them so much money. She called me and checked up on me and followed up. There was a little bit of a language barrier at first with the carrier driver because he was Spanish but it turned out fine. Once we got to where he was and got the cars, it was great.
Shakelia, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 17, 2014
I recently had my Honda Fit transported from Tampa to Washington. My customer service representative, Ali, very quickly organized a pick up. I initially called on Friday. Ali informed me it may take a few days to find a carrier willing to drive from Tampa to Seattle, but I got a call Saturday morning that my car could be picked up within 2 hours! I was thrilled. The price was a tad over the estimate ($150 over), but the overall price was still lower than other competitors. I received my car in six days, despite the country being hit by a snowstorm! Delivery was swift and easy. Overall, it was a great experience.
Regina, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 17, 2014
Everything was good with the shipment I did with with AmeriFreight about three months. The carrier they used that they sub-contracted was phenomenal. The only hiccup I had was when they decided to pick up the vehicle. There was something else prior to my vehicle and they got hung up. They were supposed to show up at eight in the morning and they showed up at three in the afternoon. But along the way they kept me informed of what was going on.
Antranik, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 16, 2014
Excellent Service by AmeriFreight. The pick up was done in with in the time and also the delivery was done in with in the time promised. Thank you AmeriFreight.
Anil, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 16, 2014
Shipping a car from Tennessee to California. Graham explained everything very clearly upfront. Since I wasn't pressed for time, he suggested we list for the basic Economy Saver Rate of $845 for a couple of days to see if there were bidders. After two days we increased the listing to $1050 and got a bid. Pickup and delivery were right on time, with no damage to the car. I highly recommend Graham and AmeriFreight. AFta Plan insurance was an additional $95.
John, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 16, 2014
I'm completely satisfied with AmeriFreight. The price was right and quoted correctly and the vehicle arrived on time.
Misty, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 15, 2014
My girlfriend and I had moved out to California from Rhode Island and we didn't know originally that we would need a car, but we discovered that we do. I looked online, searched, and I called some people, and I was happy with the quotes that I got from AmeriFreight and happy with the person who helped me out. So we decided to go with them. It took us a while to figure out the process because we weren't there to put the car to be picked up, so it just needed a little while to coordinate that. But once we gave the word the pick-up was really soon, within a couple days. It was really quick. They were great. We were really happy with them.
David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 15, 2014
AmeriFreight made transporting our car a nice experience. Josh was friendly and explained the process well. The company that he located to carry the car was efficient and kept in touch by phone, delivering at the agreed upon spot without any problems. The whole process was very fast, and the car was delivered in perfect condition. I would recommend Amerifreight to anyone.
Sondra, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 15, 2014
At the beginning it was a little bit confusing for me and it wasn't the best because it was the first time I had shipped a personal item like this cross-country. I didn't know what was going on, and I didn't think the representative for AmeriFreight was all that helpful at first but in the near end, dealing with them was fantastic and the delivery went very smoothly. The driver that they ended up choosing was fantastic. He gave me status updates about where he was en route for the delivery and that was the best part of it.
Maria, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 14, 2014
Overall the shipping experience with Amerifreight was very good. Josh was very open about the process and was fairly easy to contact. There were a few times when I did not receive calls back but I can imagine they are very busy. After having our first carrier fall through, Josh helped arrange another carrier who picked up and delivered in three days. Once the carrier was in transit they were very communicative and easy to contact. The price did not seem too high or too low - based on my research it seemed about normal. I opted to add insurance for $95 for one of my vehicles but in the end did not need it. The shipping company was very responsible and had their own insurance for loading/unloading. Overall, shipping with Amerifreight was a very positive experience.
Reviewed Nov. 14, 2014
Shipping car really is going through transport auction (like eBay). Most of the transport company does not have any transport vehicles at all, they are just broker. The real transporter is someone else with the big trucks. It really does not matter as long as your car can get there. However, you should be prepare to pay more than what you had been quoted for from $0 to $400+ more. Especially you are in a hurry.
Shipping a Toyota minivan from Stamford CT to Twentynine Palms CA. The shipping cost is $1200 (cash for Abraham Express) for and $250 brokerage fee for AmeriFreight. It took 5 days to deliver without any incident. The wait is somewhat long. I waited from 10/27 until 11/06 car get shipped. The only issue was the carrier asked me to meet him on other location instead of mine. Even I told the dispatcher I have 2 car dealerships nearby and there is no road clearance issues. I gave in and had my car shipped. This is the 2nd time I used AmeriFreight. They are fine, just hope we can do this with less wait time and uncertain price but it is what it is. I wished we can put up our own car onto this auction board ourselves. This way we can have more control what is going on rather sit there and wait.
C, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 14, 2014
My mom moved to my sister's house in Texas. She has health issues and my sister would be able to take of her. We were originally going to drive the car to Texas and packed the trunk. This became hard because of work, so I got three quotes from three shipping companies. I explained that the car was packed with my mom's clothes. The other carriers were telling me that this is a very big problem and no one will ship packed cars. Then they said I would have to pay huge fee (almost double) to ship a packed car. Graham at AmeriFreight was more honest and said I would have to pay a little extra for packed cars, but not double. He always answered my calls and emails, so I went with Amerifreight. The car was picked up on time and arrived on time. Excellent service.
Dennis, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 14, 2014
I needed to have my car picked up at the earliest from Texas. Ali ** was able to find me a carrier the next early business day, and she was very polite, responsive, and informative to my phone calls. The car arrived in Central Oregon on the estimated delivery date.
Tim, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 14, 2014
Found your company on the internet and they had high marks with past customers. Set everything up with Ali and had the truck in 10 days at a very fair price. Ali kept in contact with me through the whole shipping process. Very happy with the experience and would use the same company again.
John, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 13, 2014
AmeriFreight did what I expected on a timely manner and I got results that were good. The driver was very polite. He was understanding and he adapted when we needed to change locations and he was there on a timely manner. I would recommend them.
Jorge, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 13, 2014
AmeriFreight seemed to be a reliable company and Ali ** was extremely helpful and gave good customer service. She called to check in with me on the scheduled pickup and delivery days, called the carrier when I had not heard from them and kept tabs on my shipment. However, the carrier they contracted with, Five Star Express, was late to pick up my car and even later to deliver it. They did not call me to tell me it wasn't being delivered on the day it was scheduled to come and were generally uncommunicative. They were also not apologetic about the delay. My car arrived without any damage, so I would probably use AmeriFreight again but I would know not to expect the carrier to be on time.
Justine, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 12, 2014
Excellent experience. Car was picked up one day after I called to schedule and was delivered 3 days later. The car was shipped with Rebel Yell Transport. I felt completely comfortable with them having control of my car.
Caitlin, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 12, 2014
Company rep was helpful and straightforward. When the first carrier had to cancel because of engine trouble another carrier was found within a day. The whole transport took as many days as advertised and I recommend Amerifreight as the way to go!
Gerrit, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 12, 2014
I'd like to give a HUGE thank you to my agent Josh as well as the car transporter Sean ** from Red Dragon Auto Transportation, for the exceptional service that was provided throughout it all! I went with the expedited service and was amazed at how easy and smoothly everything went. I ended up getting my car in New Mexico 1 day earlier than what was expected which was great considering I was paying for a rental car. Thanks again for the great service and I will be sure to use this company again real soon!
Marthelid, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 12, 2014
All phases of the "auto shipping" experience went well. Would recommend to others to use Amerifreight. Lecia was very professional through the whole process.
Joseph, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 12, 2014
Lecia assigned me a driver in just about 20 minutes since I placed the order. And the driver delivered my car from LA to Chicago in just less than 3 days. It was really amazing. I would definitely recommend the service to any of my friends.
Pengfei, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Updated review: Nov. 12, 2014
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Original Review: Nov. 12, 2014
I used Amerifreight to ship my car from Wisconsin to Texas. The person I worked with was Alii, and she was always available and helpful. I couldn't ask for anything different from her. The price ended up being $900 total, which was not terrible but was slightly higher than the price that was originally quoted. Everything happen within the time frame that Amerifreight gave. One thing to keep in mind is that Amerifreight is basically a broker, they'll contract out the actual shipping to some carrier. I didn't have too much of a problem with this, other than some difficulties communicating with the actual driver (he didn't speak much English). But I can't vouch for any of the other carriers they might use other than the one that shipped my car. Overall, Amerifreight did what they said they were going to, when they said they were going to, for only slightly more money than I wanted to spend.
Joe, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 12, 2014
My son was going to school so we need to ship a vehicle. After research, AmeriFreight just seemed to fit all the needs that I had so we went with them. The transport organizer and the carrier driver were very good. The entire process was seamless.
Donna, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 12, 2014
I contacted AmeriFreight - spoke with Graham. Told him I needed a car delivered from Texas to Maryland. He got on it immediately. He had a company pick the car up from Texas and it was delivered to Maryland earlier than expected, which was awesome! My experience with AmeriFreight and Graham was pleasant. I will definitely use them in the future when transporting a car from state to state.
Sharon, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 12, 2014
We had trouble starting the car to load it on the truck. The drivers were very patient and helpful to get the car loaded. Also, only my wife was onsite for the drop-off. The driver at drop-off was very helpful and made it easy for her. Pickup date was on time, but difficult to contact company due to the pickup being on a weekend. Once we loaded the car, we got the driver's phone number and communications were very smooth from there. Delivery dates were always fluid, but we had the phone number of the driver so it was easier to at least keep notified of status.
James, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Updated review: Nov. 12, 2014
I had a great experience with my AmeriFreight agent Ali **. She was extremely helpful and was available whenever I had a question about the delivery of my vehicles. There was a short period where I wasn't able to contact my driver so I called Ali. She was prompt and contacted me back saying that she had talked to the driver. The driver called me back within 5 minutes. I would definitely refer this car shipping service because it was recommended to me by a family member.
Original Review: Nov. 11, 2014
I received my vehicles and they were both in the same shape as they were when they were shipped.
Coche, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 11, 2014
I was satisfied with my experience with AmeriFreight. I was not happy with the transport company they provided for me (FHT), but when issues arose AmeriFreight was very helpful in getting the issues resolved. I would use AmeriFreight again if I could use a different transport company.
Reviewed Nov. 11, 2014
AmeriFreight did absolutely great. They delivered early in the morning, no damage. They were ahead of schedule. We had a cross-country relocation and they were recommended by Angie's List so we decided to go with them. They gave me a quote right upfront and it was a very good one, given the timeframe, and I was very much appreciative of it. They picked up the car -- it was just exactly when they said they would. We didn't have to even be there when everything occurred. They delivered it just right on the schedule as they promised. I was very pleased.
One of the things we had to do is accidental double billing and they took care of it. No problems, no questions. It was like a $250 deposit that accidentally got hit on the credit card twice. The quick response got the credit resolved. They were very apologetic - accidents happen. I was very pleased with that. And they stayed in touch with me all through the process that they were reversing that extra charge, so I'm very pleased with that too.
John, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 11, 2014
I am very satisfied customer. My car was pickup on 1 day notice and delivered on 7th day. Driver called me before pickup and same driver delivered car in front of my home even though roads are small in Belmont, CA.
Girish, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 11, 2014
My overall experience with AmeriFreight was very good.
Yidong, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 11, 2014
Ally at AmeriFreight made transporting my vehicles a very easy experience. Instead of dealing with a multitude of transport carriers on my own, I had one point of contact in Ally. She was competent, reliable and thorough in her communications.
Jean, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 10, 2014
I worked with Lecia at AmeriFreight to ship my car from DC to SoCal. She was friendly, courteous, and most of all responsive. The process was easy and rates were competitive. My car was picked up the first day of the pick up time window, and delivered a few days before the actual promised delivery date...cool! If shipping a car in the future, I would use AmeriFreight again!
Eric, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 10, 2014
Ali was very professional, and persistent in getting the job done. The car was picked up and delivered on time. I would use this service again. There was no damage, but the exterior needed to be cleaned.
Ron, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 10, 2014
AmeriFreight was one of the firsts to respond in my frantic email blast of trying to get a hold of someone last minute. I spoke with David and he was really great. I told him the price that I could pay and he did his best to get as close as possible to that. He was understanding and actually got me a carrier that same night, which was a huge relief to me. I was a little frantic at that time since I only had two days to plan and I was extremely worried about the price. Because I had originally chosen a carrier directly and had it booked 45 days in advance so I had a pretty good price and wasn't worried about the planning. Unfortunately, they had gone out of business about 3 weeks before I was supposed to move and I only found out about 3 days before. Anyway, the two guys at AmeriFreight (David and George) whom I spoke to were really great and really responsive. The only issue with AmeriFreight was them choosing the carrier.
The carrier damaged my car and was extremely rude and yelling at me and didn’t speak English very well. They placed some sort of palette or something that was so heavy on the roof of my car and damaged the entire roof so badly and the underneath panels. The damage was so significant! it wasn’t even on the center of my roof, it was more towards the door on the frame. There was over $3,000 worth of damage on my car which was definitely the carrier not being responsible for my car and their actions. But because I didn’t see it on the day that I signed the bill of lading I had to go through my personal insurance. I had to pay an extra $500 from my deductible. So the carrier wont even get the insurance company involved.
Reviewed Nov. 9, 2014
AmeriFreight did a great job. We shipped a vehicle from San Diego to Northern California. They gave us a fair quote. The transport organizer was very courteous and always returned my calls. The carrier driver was also very courteous. He arrived on time during the delivery and the car arrived prior to the estimated arrival date. Everything went well. I'd use them again if needed.
Robert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Brett can assist you with any future auto transport needs.
Reviewed Nov. 9, 2014
We used AmeriFreight to move two cars and we were very satisfied with the service. In both instances the cars arrived on time and in great shape. We would recommend them to anyone wanting to transport vehicles.
David, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 9, 2014
I needed a vehicle to go from Tacoma to Indianapolis. AmeriFreight was recommended through eBay and just popped up in a couple of places when I was doing some research online for options. The free quote given to me was good. The transport organizer was really good. He was quick, and when I couldn't get a hold of the company that was actually doing the work, he was able to track them down. I didn't meet the driver. My sister did and she said it went okay. I didn't realize that AmeriFreight wasn't the company that was actually moving the vehicle, so that was a little confusing for me. I felt like I had essentially to work with two different companies to make it happen rather than one, so the communication with the company that was actually doing the work was kind of a pain, because they weren't really responsive. I didn't realize that AmeriFreight wasn't actually the company doing the work and I got confused.
Michael, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 9, 2014
Thanks AmeriFreight for helping to get my car shipped safely and intact. Ali ** was a great help with this process. She was very knowledgeable, answered all of my questions, and was able to advise me with some of the decisions that needed to be made. You have a comprehensive website which lead me to the decision to use your services.
Charles, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 8, 2014
They shipped my vehicle a few months ago. They gave me a deal and it was okay. If I would do it again in the future, I wouldn't go through a broker. I would definitely just go straight to the company that I used. I'm glad that I went through the broker for my first time, but I feel like I wouldn't really suggest that again. I was in contact with the driver. They picked it up in Pittsburgh on a Sunday, and I got it the following Thursday at like 9 o'clock at night. But I wasn't really in a rush so it didn't make that big of a deal. It was a pretty good delivery time.
Andrea, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 8, 2014
I was very skeptical about who to trust to transport my vehicle from New York to Georgia. A friend recommended that I use Graham ** at Amerifreight. The moment that I contacted Graham **, I knew that I was dealing with a professional whom I could trust and who was very knowledgeable about the Auto Transport business. Graham provided excellent customer service from my first contact with him until my vehicle was delivered to me. He really went all out to ensured that my vehicle was delivered on time and at an affordable cost. The transaction was stress free and I am a very happy and satisfied customer. If you need to ship a vehicle with someone who is trustworthy, reliable and will provide excellent customer service, then look no further than Amerifreight and Graham **. I highly recommend this company to anyone who needs to ship a vehicle.
Albert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 7, 2014
I was very pleased with the service that I received from AmeriFreight and highly recommend them. Graham in Sales was very personable, knowledgeable, and prompt in scheduling my car transport and at a reasonable rate. The carrier, Curves Ahead, was very conscientious and careful in transporting my vehicle, and it arrived with no damage.
Cathy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 7, 2014
Called and found a driver in an hour. Price was very reasonable. My car was delivered within 9 days. Good Service, will try again!
Jake, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 7, 2014
The experience with AmeriFreight was good. I had purchased the car in the mid-west and was getting it shipped out to Oregon. I chose them because of the ease of dealing with them and also have noticed other reviews that other people have posted about AmeriFreight being good and easy to deal with versus other companies. I didn’t take delivery myself, it was my brother-in-law because I was out of town. But he said everything went very smoothly, and they got it all unloaded, and he met with my brother-in-law. It was very easy. The driver kept in contact with me and let me know because the time changes a bit for when he was going to be meeting. He called to make sure that I knew that it was a bit different time frame. It worked out perfect. This was the first time I ever shipped a car and it was amazing.
Matt, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 6, 2014
Josh was great - kept us informed every step of the way with our transport. We were happy with the service. The transport driver also kept us informed and ensured that we did not need to wait around all day for pick-up and delivery.
Jackie, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 6, 2014
This is the first time I've used a transport company and AmeriFreight made the process easy & enjoyable! Ali ** helped me throughout the entire process and with last minute changes. Her knowledge and experience made the transport seamless! I would highly recommend this company and would definitely use them in the future, if needed.
Christine, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 6, 2014
Josh was very helpful and thorough. Always returned calls, answered questions, and reached out to shipper directly when I was unable to contact them. Pickup and drop off of vehicle was smooth and timely. Honest company and wonderful customer service in an industry not known for either. Highly recommended!
Erin, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs
Reviewed Nov. 6, 2014
The pickup, transport and delivery of my vehicle could not have gone any smoother. To ship your vehicle from the East Coast to the West Coast can be a stressful exercise, but with Amerifreight and the carrier, I had open communication every step of the way. My SUV arrived in the same exact condition as when it left, and I had the security of knowing that I had done my research prior to choosing Amerifreight. I knew that I was dealing with a reputable company -- at a very competitive and reasonable price. If I ever need to make the move back to the East, I will without a doubt use Amerifreight again.
Jacqueline, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 6, 2014
There wasn't much information available about the carrier (Finish line Transportation), probably because they are very small. I relied on the broker to pick a good carrier and everything worked out well.
Herbert, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 5, 2014
I was attending school in California so I needed my vehicle to be shipped from New York to Riverside, California. I chose AmeriFreight because the reviews online seem to be more better than other companies. The quote they gave was good. I was a little disappointed that I had to go higher than it. But it was fine. It was average. It was what I was seeing with most companies that had that rating. The carrier driver came to pick up my car. He called me to let me know where it was. I went to go meet him. And he checked the vehicle and let me sign a paper. He was nice and answered all of my questions.
Jamisha, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 5, 2014
Amerifreight did a great job brokering the deal to ship my car from Ct. to California. The car arrived in 5 days and was in excellent condition. It was worth the $1645.00 spent for quick delivery.
Candy, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 5, 2014
Very quick shipment time door to door. Also very quick getting the vehicle picked up. Was given a proper vehicle evaluation form. Everyone I talked to during the process was kind and knowledgeable. My contact with AmeriFreight was Josh. Vehicle was received with no damage or wear. Took two days to arrange a truck to pick my car up. Driver met me at my apartment. Left on Monday. Vehicle was delivered on Wednesday afternoon. Very punctual and efficient.
Alan, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 4, 2014
I moved from Austin to Secaucus and my rep at Amerifreight was Ali**. She did a great job in arranging the pick up for my car and was following up until the car was delivered. Amerifreight is very reliable and a go to company if you are looking to move/ship your car.
Sameer, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 4, 2014
Pick-up and delivery were as promised at the price originally quoted. Lecia was there to answer any questions and/or concerns I had about shipping a vehicle as it was my first experience doing so. I would highly recommend AmeriFreight.
Lisa, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 4, 2014
I needed to ship my vehicle due to work relocation. I saw the online reviews and decided to use AmeriFreight. I received a free quote and thought it was good enough to warrant my business. The entire process of shipping my vehicle took two weeks, give or take, and it was a very good experience. Transport organizer was very straightforward and explained the process. It was my first time doing any kind of vehicle transport but he was very informative and very helpful. The carrier driver was a very nice guy. He contacted me, explained again, very informative and easy to work with. I would definitely recommend them.
Adam, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
Reviewed Nov. 4, 2014
Got several quotes from several freight companies to ship my Jeep from the east coast to the west coast. Researched the ratings including the better business bureau. AmeriFreight had the best rating out of the group. So I went with Amerifreight based on their ratings and had no issues. They are excellent to work with. Picked up and delivered the Jeep on time as promised. I would use them again.
James, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
AmeriFreight seemed to be a reliable company and Ali was extremely helpful and gave good customer service. She called to check in with me on the scheduled pickup and delivery days, called the carrier when I had not heard from them and kept tabs on my shipment. However, the carrier they contracted with, Five Star Express, was late to pick up my car and even later to deliver it. They did not call me to tell me it wasn't being delivered on the day it was scheduled to come and were generally uncommunicative. They were also not apologetic about the delay. My car arrived without any damage, so I would probably use AmeriFreight again, but I would know not to expect the carrier to be on time.
Justine, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
My motorcycle was damaged during transport. Unfortunately, I did not notice it upon delivery as it was not in a prominent spot. It cost me $400 to repair. The dealership told me the tie down straps on the bike were too tight and the chassis and fender hit and put the dent in the fender.
Walder, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
The experience was fast and mostly painless. I say mostly because the first carrier to accept the pickup did not speak English and the communication barrier could not be breached. After several attempts to explain to their dispatcher and the driver, they stopped answering their phone. No fault of Amerifreight. The next day I explained all to Ali and she went above and beyond to get another driver sooner than I expected. I have nothing negative to say because even when the first driver botched the pickup, Ali quickly took care of the situation.
Eric, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
Amerifreight's service was very good. All of my questions were answered promptly via email and the car was transported as communicated. The process went very smooth. I would recommend Amerifreight.
Ritesh, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
Amerifreight did an excellent job with coordinating the pick up of a car for me from Chicago to Memphis. Ali was superb in keeping me informed of the process and when transporters were available. Everything worked out great and I would recommend them to anyone.
Brian, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Ali can assist you with any future auto transport needs.
Reviewed Nov. 3, 2014
I was shipping a car which was a gift from my cousin. I chose to do it with AmeriFreight because they were one of the companies that had great reviews online. The quote they gave me was pretty pricey. They would quote me a little lower than what other people offer but they did tell me later on that the price may change and that's what I was expecting. But that was alright. I talked to the transport organizer over the phone. He's really attentive, lead me to all the steps that they do, and what they do, and how they got the quote. He also told me what I needed to do. I just have to pay, and then it's all set. It was really quick and very convenient. I really enjoyed the customer service. I have a little problem with my credit card, and he called me right back. He was definitely attentive and I was really enjoying their service.
Khoa, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 2, 2014
I was shipping my vehicle from Northern Virginia to Tucson, Arizona and I'll say that I was really, really happy with the way AmeriFreight did it. They assigned an agent and unfortunately the agent went elsewhere. But the one they assigned subsequent to his departure did an even better job. The guy they contracted with was very flexible. We moved where we would deliver the car to him, and the guy had a great attitude. He did the same thing on the other end when my daughter was picking up the car. He accommodated her needs without any problem whatsoever. So, the whole experience for me was really quite good. If I had to do it again, I would go with AmeriFreight. And I told my friends that as well.
James, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Nov. 2, 2014
I decided to transport my car from New Jersey to Texas. Got a lot of calls and quotes, but found good reviews for AmeriFreight on the internet. I called, got a quote quickly and was always able to reach my contact person, Josh. He arranged to pick up my car right on time, and it was delivered on time with only one mile added since it left NJ. I am more than happy, satisfied, thrilled. The driver was in contact with me and the car was received in perfect condition.
Janet, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 1, 2014
I needed my car transported to Phoenix from Chicago. Josh at AmeriFreight was able to secure a transporter within a few days of inquiry. Transporter was able to meet me close to home and were always in communication upon arrival so we could arrange pickup.
Brian, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Josh can assist you with any future auto transport needs.
Reviewed Nov. 1, 2014
I had to ship my vehicle because I was relocating from North Carolina to California. I went with AmeriFreight because their website said that they do a lot of moving and they had good reviews. My transport organizer Graham kept me up to date. He was accessible and he would give me updates. Shipping your vehicle sucks all around because of the way it's set up. Graham took good care of me, but it's like this whole broker thing that's just ridiculous. It was nice that he was always accessible to me but the truth of the matter is the whole process is just not a fun process in general.
Kimberly, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Graham can assist you with any future auto transport needs.
Reviewed Oct. 31, 2014
AmeriFreight handled transport of my Saturn Sky from North Carolina to the San Francisco Bay area. They found a transporter within a day of when I initially contacted them. The car was picked up two days later and arrived at my house 8 days later. Everything went smoothly from start to finish. This is the second time I've used AmeriFreight for a cross country car transport and I would definitely use them again.
Edward, thank you for your review. It's been a pleasure assisting you with the shipment of your vehicle. Your agent, Lecia can assist you with any future auto transport needs.
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