
AmeriFreight Auto Transport Reviews
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About AmeriFreight Auto Transport
AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.
Visit www.amerifreight.net- Money-back guarantee
- Ships more than just cars
- Discounts available
- No phone support on Sundays
AmeriFreight Auto Transport Reviews
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Reviewed July 13, 2018
My experience with AmeriFreight was really good. And I moved from LA to Florida for work and I had them ship my car. I was very new to this process, so I was seeing a few other people and then some of their comments definitely was concerning. And when I came across AmeriFreight, they definitely had a lot more positive reviews. It’s just a level of trust especially since it is my car. It's been my baby for a while so I don't wanna take any chances on it. And the company was paying for it too, so I wasn't too price-conscious. My transport organizer was good, very knowledgeable, and definitely very helpful in helping me understand the different types of insurance that goes into shipping a car, which I thought was very beneficial. We didn’t have any issues on pickup and delivery. I was not there to pick the car up, but the carrier driver was able to coordinate with a friend of mine.
Reviewed July 12, 2018
I did my research 2 months in advance before contacting this transport company since I had a bad experience before. I spoke to a Harry **. I told him about my horrible experience with a different co and he was sympathetic. I explained to him that I needed my car picked up by a certain date because we were moving cross country. I emphasized the importance of the car being picked up on a Friday because we were leaving by airplane on the following Tuesday. He stated that it would not be a problem and the economy rate was $1100. He stated that since I am calling 2 months in advance it shouldn't be a problem. I hadn't heard from in after a month so I called back to make sure everything was still good.
He said, "It's still early you're ok." I called back 2 weeks before the pickup date and he stated he's still waiting for a driver to pick up the order. It's still early. It's the Thursday before the pickup date and he says he's still waiting on a driver to pick up the order and the rate is up to $1600 now. Friday comes and STILL NOTHING! Needless to say my husband and I are fuming!!! Still NOTHING! I call to speak to his manager Jorge **. (I think that was his name.) I explain the whole situation to him and he's not sympathetic. He tells me Harry ** is the best. He explains to me the difference of an economy rate and a first class rate (a guaranteed pickup).
I told him Harry did not explain that and if that was the case I would have called a different co to transport my car. Why would Harry put me on an economy rate when I told him I needed my car guaranteed pick up since we were flying out. Jorge's only solution was to find a driver at the very LAST minute to pick up my car. Do you know what that would have cost me??? OVER $2K! I didn't have time for this kind of game. They put me in a horrible situation AT THE VERY LAST MINUTE. My husband and I ended up DRIVING from FL to WA. We lost the cost of our airline tickets. Harry ** attitude was Oh. Oh well! TOTALLY UNBELIEVABLE!!!
Don't let the good ratings fool you cause it surely did FOOL US! Totally messed us up!!! BTW it took us 6 days of driving to get there. If you still want to use this company make sure you do not work with HARRY **. He answers you HANG UP and get someone ELSE!!! That ** was the worst!!! Use any transportation company that IS NOT A BROKER. Use a transportation company that have their own drivers. If I could I wouldn't even give a star. AGAIN HORRIBLE EXPERIENCE WITH THIS COMPANY!!!
Reviewed July 12, 2018
AmeriFreight is an excellent company with a great website. I love the website and how easy it is to get some quotation. I shipped three cars with AmeriFreight, and the most recent one was the Range Rover Classic that I sent up to Chicago from Tampa Bay. I sold it to a collector and AmeriFreight came by and picked it up. I’ve always had good experience with Danielle. She always hooks me up with the drivers and it has been seamless. In fact, somebody just purchased a Jaguar from me, and he’s in Virginia. So I’m hoping that Danielle and the buyer will get together and then we’ll be shipping that one off here this week.
Danielle always kept her word on everything and helped me set up. I call her and she sends me a consent. And the most recent delivery driver was good. He was very polite. Danielle helped me out with a Jensen Interceptor down in Fort Lauderdale. And they picked it up Friday and dropped it off Monday. It was brilliant. And then I had to wait three days for them to come for the Chicago trip. But once they got it, it was in Chicago within three days. Overall, they’re better than the other transportation company I’ve ever used. AmeriFreight was very easy to deal with and we’ll definitely use them again.
Reviewed July 12, 2018
I was transferring duty stations and shipped my vehicle through AmeriFreight. The internet had good reviews on them but their initial quote was a low ball quote. I didn’t figure it out for a while but I figured it out eventually. I did a lot of looking around before I saw AmeriFreight and almost switched just because of that. The final cost was $1,400 and the initial quote was $900. But the carrier driver was spectacular. He was very easy to get along with and he stayed in contact with me once we connected. So even during the transport and after he dropped it off, he was a very friendly fellow.
Reviewed July 11, 2018
I trusted people if they talked to me about advantages and disadvantages, and the AmeriFreight sales representative who gave me the quote do very well on this side. The organizer helped me get the driver's contact info and to check the status of my shipping. It took three days to ship the car from Florida to California. The carrier was really fast and on time.
Reviewed July 11, 2018
AmeriFreight had much better reviews on the Better Business Bureau website than the other companies. Samantha was really professional and straightforward. She didn't waste my time and I was very happy. I also enjoyed working with the carrier driver. He was really professional and straightforward as well. He kept me afloat on the parts I asked about. When he got into my area, he told me how far away he would be and with the two deliveries he had before me allowed me to plan around that pretty well. I'm a very satisfied customer, and I would recommend AmeriFreight over the competitors.
Reviewed July 11, 2018
We were moving from Maryland to Washington state and AmeriFreight had pretty good reviews. I wasn’t familiar with the whole process and it was very confusing. I contacted them at least a month prior and they said they couldn’t lock down any carriers until almost two days prior. And then ultimately, they called a day prior but the price was way higher than what they originally quoted. There were two carriers that responded and another company, but I waited on AmeriFreight. When I got that price, I called the other company back who said that it was kinda the going price because they all go through the same distribution board. I couldn't get it cheaper so I called AmeriFreight back and told them I would take it.
The pick up wasn’t door to door, but I was fine with that because I lived in the city in Baltimore. I know and he explained that his truck couldn’t fit on certain overpasses. I met him at a truck stop and it was only like six minutes away. But it ended up being rushed and it was almost 11:30 at night. We were gonna fly the next day.
We kept good contact during delivery and the driver gave me a call two days before saying he was in Montana. Then, I gave him my address. Again, he couldn’t really have the truck where we were. But it was walking distance so I was able to meet him. And then he unloaded the vehicle. I walked around the vehicle and I checked everything. I signed the paper and everything was good. But after I got back to my house, I noticed the luggage rack had scratches on them. I took pictures. But then, I realized that I didn’t purchase the insurance they offered and then I didn’t catch it when I was doing the acceptance. So, that was a bummer too.
Reviewed July 10, 2018
I've read so many different scenarios with people having nightmares when shipping their truck, so I figured I would call someone local and if something happens, I can go visit them. AmeriFreight was local in Georgia and the quote they gave me was in line with everybody else. They kept me informed what was going on. Once they located someone, they told me who it was. They gave me a little background about the particular person that was going to do the pick up and delivery. But something happened to their truck. AmeriFreight was able to find another driver and put me in contact with him, and they followed up a couple of times. The new driver called and checked in a few times, letting me know where he was at, when to expect him, and when he was getting close.
AmeriFreight did a great job and I was very happy. The truck arrived on time with no damage. They kept in contact, which was a great thing. They made me feel comfortable that somebody was on it and they were looking out for me. They was just following up and it meant a lot. I’ll definitely recommend their service to someone else, especially the driver. He did a great job following up.
Reviewed July 10, 2018
I was pleased with all the communications I got from AmeriFreight, from the quotations until the vehicle was delivered. I was shipping from California to Pennsylvania for work and I got a list of transport companies and AmeriFreight had the best quote. I contacted them a week before I wanted the car to be picked up. And then they came up with different offers and different carriers. I chose the one that gave me the best quote on the carrier price. That process took about two weeks.
They responded to every call, and they also gave me an option to make payments online on the time of delivery, so that was flexible. The pick-up guy called me on time. He also just drove me back to my home because the pick up location was half a mile away from my home. So, he was good. I would definitely suggest going with AmeriFreight, given the pricing offer they have. But they could give a more precise quote considering what carriers usually charge.
Reviewed July 9, 2018
I went with uShip over the internet and I'll never go with them again. They were terrible. They hired some driver who dragged me along and never showed up. I had to leave the next day and was like “what the heck.” So I called AmeriFreight and there was a lady named Samantha that helped me and she was fantastic. She needs a bonus. I know they give her enough because that lady was fantastic. It took 6 days for my vehicle to ship from Pennsylvania to California through them. It was pretty quick. I called and they picked it up the same day. They were amazing.
The quote I was given was a couple of hundred more than the other company but it was short notice. I wish it was lower, but there was nothing I could do about it. The driver, Ricky, called me immediately within hours and he came directly out of New Jersey. He said, “Hey, I'll be there at this time. Can I come get it?” He worked it out with me and came to me and the truck was gorgeous. It was enclosed and it was hell nice. My vehicle was in there with like a Tesla and a Lamborghini and some others. I would use them again in a heartbeat whether I use AmeriFreight or not.
They called my brother en route and the drop off on the other end was immediate and flexible. The vehicle arrived with not a scratch on it, so well done. Don’t ship with anybody else. AmeriFreight it. That was my one and only time to ship a vehicle, but I would absolutely go to them first and give them right of first refusal after the service I received.
Reviewed July 9, 2018
AmeriFreight gave me a fair price and the people were very nice. The rep was a real charm and I was completely satisfied. The driver kept me up-to-date where he was. And when he said he was gonna be here, he was here. The process took four days and the vehicle was wet when it arrived. But I would recommend to go with these people. They’re professionals.
Reviewed July 9, 2018
So I would recommend them. Look into them a little bit more.
Reviewed July 8, 2018
I had a PCS move with the navy and got AmeriFreight to move my vehicle because of their reviews online. They were number one or number two on everything I read. The people were nice when I talked to them and they have the availability right away. They call you all the time and give updates on where your car is at and when they're gonna pick up -- making sure the pick-up occured. I've done big household move as well, and by far, shipping a car is a lot easier. The carrier driver was also professional. He has thorough knowledge of all different cars. I had a BMW and he didn't scratch it up. He was very friendly unlike most of the carrier drivers.
But they should be a little more honest in explaining the whole brokering system that they are a part of, like how it was gonna work and how their price is gonna come up, or maybe it might not hit on the price, instead of you figuring it out after, for those who are first-time movers. My price went up $1,000 compared to what I was quoted but it was within the budget. From beginning to end, the process took maybe two and a half to three weeks, which is well within their timeline. AmeriFreight is a great company. You would not worry about your car, it'll be fine and it will get there. And they're cost-efficient as well if you're moving across country.
Reviewed July 8, 2018
I was moving from California to Texas and I tried using another company, Movewheels, and they scheduled a month ahead in advance and they never showed up and were trying to take my money. Our roommates at the time used AmeriFreight and they had good things to say about them, so I went ahead and used them. My coordinator was great and knew that I needed something really fast, so he even used his personal phone number to where he could work after hours to make sure that I received a car in the amount of time I needed it. I needed it in two days. The transporting was good. I thought there would be multiple cars on one trailer, but the guy ended up getting my car here safe and it was great. He got my phone number and when he would go through a couple of towns, he would text me and he even sent me pictures and let me know that my car was safe. And then he let me know when he arrived. So overall, it was a good experience.
Reviewed July 7, 2018
The other company I called told me the price would be $650 and that they would pick it up on Friday but they didn’t show up. And then when they called me, it went from $650 to a $1,000. But AmeriFreight was upfront with me. The rep called me and let me know when they were gonna pick it up, and then the driver called me and said he was out of hours and I had the car down state from where I lived. This was on Friday and I was catching a plane out on Sunday morning.
I told the driver the driveway where they were at. The road was really busy and it would be really hard to get a semi in there and out because of the traffic in the driveway so I told him I could meet him somewhere. He then told me where he was at and I met him over in the morning. He loaded the car and it was on the way. They left on a Saturday and got it down here on a Tuesday. The car looked like it did when I put it on the truck. AmeriFreight was honest with me and they didn't try to change the price on it, and they told me when it would be here and it was here.
Reviewed July 7, 2018
My AmeriFreight transport organizer, Danielle, was outstanding. And I only met the driver at the origin and he seemed polite. He got the job done. They got the car at the destination very quickly, and a lot sooner than anticipated. I was satisfied with the quote that was given to me, too.
Reviewed July 6, 2018
I was moving and I needed to ship my vehicle from Wyoming to Connecticut. AmeriFreight was the first and they had the best rated. The first transport organizer, however, fed me a bunch of lies, and then he was no longer working there the second time I called back. He was horrendous. The second guy, nonetheless, was great. The company is fine, but the experience was not good.
Reviewed July 6, 2018
AmeriFreight moved my car and they did a good job. My experience was easy, and they took care of everything once I got it all set up. We had the quote dead on so it was good, and the transport organizer got me all the information I needed and did a fine job, too. The carrier drivers were very nice and they went their way when they dropped off the vehicle. They also rolled the windows down while they were unloading the car from the truck so it would cool down, so they did a very good job. They didn’t damage anything and they seemed to take care of the vehicle. I would definitely recommend AmeriFreight.
Reviewed July 6, 2018
The quote that I got from AmeriFreight was fair and upfront. The organizer was very attentive, very detailed, and very supportive of what I was trying to do. I was moving from coast-to-coast with this car and she said there may not be a lot of people bidding on it, but we did get a carrier to do it for us. So everything worked out well. But I was not able to get in touch with the actual freight company. They sent a substitute driver out to pick up my vehicle, and he called me the morning of the day he was gonna pick up the car. And I had called several times and left messages with them, and they never returned my calls. But AmeriFreight was really good. This was the first time I had ever tried to do a move on my own and I was really happy with it.
Reviewed July 5, 2018
I had a good experience with AmeriFreight. I had to move from Dallas to Seattle and during this move, I had done and gone through a bunch of research and I had the top two companies of driving brokers that I wanted to go through. I didn’t choose AmeriFreight initially simply because their prices weren’t as competitive as the other company in my top two. However, the company that I chose screwed me over because on the day that they were supposed to pick up my car, no one came. So, during the days that they were completely unresponsive to me, I decided to go to with AmeriFreight. After I went with them, it just all fell into place. And although it was a little bit more expensive, it was what I had to do in my situation and I had already done all my research on them beforehand in terms of safety and insurance.
Their representative Allison was super nice and was very sympathetic about my situation. She handled all the details too, so the whole process was as easy as it should be. AmeriFreight was very timely as well. They were able to schedule a driver a few days after I had signed the contract with them and everything just went smoothly after that. The delivery took almost a week, but for a 2,000+ mile move, that was to be expected. The only thing was, in the rush of me explaining everything to Allison and all the things that were going on, I never asked how much AmeriFreight charges as their broker fee on top of the driver expenses. She never disclosed that to me until they had already picked up my car, but that was not really her fault. Also, the price ended being more expensive than I thought, but the service itself was fantastic. I would recommend AmeriFreight to anyone else who asked.
Reviewed July 5, 2018
I got my car serviced by a specialist and I needed to get it shipped from Western Pennsylvania to Connecticut. I did a brokerage site and got AmeriFreight's contact information from there. They had advertised with a competitive rate. My organizer was good, and my experience was satisfactory.
Reviewed July 4, 2018
AmeriFreight had great ratings on the internet, and the quote I was given was reasonable. My transport organizer did her job, and she was polite, civil, and helpful. The carrier driver was awesome. He had a little bit lower price and he was extremely helpful as well.
Reviewed June 29, 2018
I used AmeriFreight to have my daughter’s car transported, and they were great. And my representative, Samantha, was awesome and every time I spoke with her, she helped me promptly. There were other companies that were giving me a runaround and they were giving me a problem. On the first phone call that I made to AmeriFreight, Samantha was trying to find a driver. And I live in New Jersey, and the car was transported from North Carolina to Texas. My daughter was graduating and moving to Texas, and I was running out of time but Samantha promptly assisted me. And then, the driver was phenomenal. He delivered everything once in Houston. He ended up having to wait for my daughter to get there because she was traveling by another car. He loaded the car up and he was gone.
Reviewed June 29, 2018
AmeriFreight did a great job for me. They have good consumer rating when I did some online research and I had a very good interaction with the person who helped plan the transport. I had a high sense of urgency because I needed to make sure that I hit a certain date but it was a spot online to get my truck customized so they took it as an urgent need and helped. I was very happy with that. The quote ended up being a lot more than either of us anticipated but it was due more to the market itself. Still, they were very good about trying to make sure that I save as much money as possible.
Reviewed June 28, 2018
I'm a travel nurse and wanted to have my car shipped across the country for work. I had a good experience with AmeriFreight and they took about 12 days to ship from North Carolina to somewhere little south of Los Angeles. The driver was really thoughtful. The final pay out was really similar to the initial quote and it wasn't that expensive. Others should look into AmeriFreight.
Reviewed June 27, 2018
We were relocating from California to Florida and there were very much good and positive references in the past for AmeriFreight. Plus one of the deciding factors to use them for my husband was that they offered a military accommodation. It’s not major but we like to support businesses that do. We used AmeriFreight to ship one of our vehicles and it was smooth and easy.
A gentleman came over, took a look at the car for any damages which there was none, took photos and then took the vehicle. Throughout the whole process, he was very much in contact with us. He told us that he would arrive around 10 o'clock then he said he was making good time and it might be 8:00. So it was a good experience. When he came, the car was good and clean. There were no dents or issues. The driver was phenomenal. He is very good at what he does to a point that we told him we have other family members and military in the same situation. We referred a few to them. The experience was wonderful and very swift. The quote we had was close to accurate and the service was reasonably-priced.
Reviewed June 26, 2018
I was moving across country and wanted to make sure my cars were insured. The quote from AmeriFreight seemed a little high but they didn't change it in the end. The carrier driver was very nice guy. He called me 'cause he couldn't find the house. But English was not his first language and he couldn't understand what we were saying. It was really difficult to navigate with him and he didn't seem familiar with Google Maps too. So I suggest for AmeriFreight to have a guy that knows something.
He then told me that he would be coming around 10:00 AM which was in the middle of the work day. I asked if they could stay a little longer and they said that if they missed me, it would take another couple of days. So it was just a lot of spurring around. And when I got to the house, I ended up waiting for another 45 minutes 'cause he couldn't find it. It turned out he was in a totally different part of town.
I was told I would get a 24-hour notice as well but I didn't get one. I called AmeriFreight but they weren't sure when it would be coming too. I was also told by AmeriFreight that when the car gets picked up, it must be all cash. I didn't know when they would come but would have to have $900 cash when they do. Nevertheless, they were very pleasant.
Reviewed June 25, 2018
I needed to transport a car from California to Idaho and things worked out fine with AmeriFreight. The price was a little higher than I thought it would be because it’s kind of a market-based system. But other than that, the transport organizer that I got was a good communicator. He kept in touch. The delivery driver was really nice, too. He was also a very good communicator and he called me while he was dropping my car off. AmeriFreight delivered what they promised and I’d recommend them.
Reviewed June 25, 2018
I had a racecar shipped to a shop who was gonna work on it. I felt very good with the quote from AmeriFreight and the young woman who helped me did a very good job. The driver was efficient and seemed to know what he was doing. He loaded the car right up and we were gone. I would certainly use AmeriFreight again.
Reviewed June 24, 2018
We were moving across country and we had to ship two cars at different times. I chose AmeriFreight based on cost was cost at first but then the cost wasn’t nearly what they said it was gonna be. So I went with different people the second time. But I worked with Harry at AmeriFreight. He was a nice and straightforward guy but he made it sound like they were the one actually shipping. It wasn’t clear that they went through other people to ship. The pick-up guy was nice but the driver wasn’t polite and he didn’t follow through what he was saying. He told me he’d pick up the car on a Friday and they didn’t call me to extend the pick-up on Saturday. The transport took five days, across 25,000 miles. But when they delivered it, they didn’t really give me much of a heads up. They dropped it off by the apartment a lot earlier than they said they would and I was actually surprised when they arrived.
Reviewed June 23, 2018
My wife and I were moving to a different state and we felt that given the distance and the fact that the car likes to drink gasoline like it was water, then driving it would not be prudent. We decided to have it shipped and being as it's my favorite car right now, I didn't want to have any damage. I did a quick search online for some car haulers and there were some names that came up that I recognized, like Reliable Transport. I contacted them to get quotes and some of them said that they don't deliver to the area or they couldn't pick-up from where we were. Then one of them that responded that said they couldn't do it actually suggested that I'd go to another site called Transport Reviews. So I went there and put in the vehicle that I wanted transported and my requirement as far as wanting an enclosed trailer, and AmeriFreight happened to be one of the ones that popped up.
I looked at reviews and other data for AmeriFreight then decided to go ahead, call and schedule with them. They were at the lower end of the bids, but not the lowest. I didn't wanna spend a huge amount of money, but I still wanted the car to be safe. So when I got a sure bid from them, I went with it. The transport organizer was nice and responsive. Then the guy who came and picked the car up was nice. He showed up a little late from the time-frame I was given but he was nice and actually quick. And he walked around the vehicle and made note of whatever minor damage there was to it, and then loaded it in the trailer. Then he arrived down here for delivery a day earlier than expected. He dropped the car off and it was in the same condition just when it left. It was a nice, easy transaction. Everything was great with AmeriFreight and I've already recommended them to other people I know who are gonna be moving down here.
Reviewed June 23, 2018
I got a new car and I had to ship mine to a family member since they needed a car. I looked online and AmeriFreight had really good reviews and it seemed like they were a really good transport company. I got an estimate online and then the actual price was close to the quote. It's pretty much the same with what I expected to pay. There were a couple of fees that I wasn't expecting but it was okay. Then I had to leave the transport organizer a few messages but he eventually got in contact. He walked me through the things I needed to do and it was straightforward. He called me before pick-up to let me know how things are going, and then afterwards, to make sure that everything was delivered and everything was okay.
For the pick-up, the carrier driver contacted me two hours beforehand and asked me what time would be more convenient and if he could ship the next day. Then he also called me during pick-up and I talked to him and he took a look at the car. He was straightforward too. I handed him the keys and then he took care of everything else. A family member took a look at the car upon delivery and it seemed okay. The battery died but it was because it's an old battery, and everything else was okay. It was a good experience and I'd recommend AmeriFreight.
Reviewed June 22, 2018
I had to move a car because my mother moved from Chicago to New Jersey to live with me. What made me choose AmeriFreight was one of the sources that I checked said that the police and the military often use them. I got a free quote but I was disappointed because it was several hundred dollars less than the actual price. AmeriFreight just said, “Well, we put it out and you’re seeing the cheapest bids from the carriers that we’ve checked out.” But the driver that delivered my vehicle was very responsive and professional.
Reviewed June 22, 2018
My daughter was relocating to Washington. I got three quotes from different transport companies and AmeriFreight's quote came in pretty reasonable, but then in the long run it ended up being comparable. But when I had spoken to each person from the quote that I got AmeriFreight just seemed friendlier. The initial quote changed by approximately $275.
But the transport organizer, Harry, was very friendly and was upfront. Others tried to sell me insurance for the vehicle, but they have things covered under their vehicle insurance. He kind of explained the bare bones and what I needed and what I didn’t need. It felt that he was being honest. There are things that I can add on and he explained the pros and cons to each additional thing that I could purchase shipping my car, which I found to be very helpful.
The carrier drivers got stuck in traffic because we live south of Boston. They called us that, "We're running about an hour late. We're sitting in traffic," which is understandable for the time of night they were coming down because it was right through rush hour. They explained their situation. They got here and they were great. They went all over the vehicle, loaded the vehicle without a problem, and it was very positive. I had my apprehensions. I was like, "Oh, my God. These guys are gonna go cross country." And they're like, "No. We do this all the time."
They delivered it to the location with no problem. They called my daughter and said "We'd be out tomorrow between such and such a time," and she was like, "Yup." Sure enough, other than being dirty on the exterior, which is fully to be expected, I was glad we did it. I was very satisfied. And I could say that because several years ago my sister-in-law moved to Florida and she transported her car and when they came to pick it up, she had to pay $250 more so the quote given to her did not hold up. But it did with AmeriFreight with what they quoted me. We had a cashier's check for the amount, which when the drivers came I said my daughter's gonna have a cashier's check in a certain amount. And sure enough, there's a cashier's check enough to go. It all worked out great.
And the transport was done in a short window that I called because we had to have at Washington by the first week of May. And I called in the middle of April and they were like, "Oh, short time frame. But these carriers go across country all the time. This is their job, back and forth." And they did. We kind of altered the dates a little and I have to say, Harry from AmeriFreight was great in working to get it there by a specific date. They worked with me to get an arrival date in Washington and get a carrier that would take it directly there. I love them.
Reviewed June 21, 2018
I shipped my old car to my mom. I had chosen a company, I booked an appointment, I paid the fee and I didn't hear from them for two weeks. I Googled car transport and AmeriFreight had a good rating by the Better Business Bureau. And some of the responses at ConsumerAffairs were great. So, I crossed my fingers and chose them. The person I worked with was great. She responded immediately, stayed in touch, kept me updated, called me a day before and told me that she had a driver available and gave me some times. During the transportation she called and asked if I had any questions. I like the fact that they were communicating with me throughout the whole process.
The quote that they gave me was comparable to the other quotes I had received. I booked it on Monday, they came and got it on Tuesday, and they got here Thursday. It was within the timeframe that they said it would be. Once the driver was about to deliver the car, he contacted me as well as my mom to make us aware that he was on his way. He called when he was on his way and sent a text when he got on the road. He was a good communicator. If I have to ever transport a car, I would definitely utilize AmeriFreight again. My experience was great and I'd recommend them.
Reviewed June 21, 2018
I was moving out of state and I needed to ship my vehicle. AmeriFreight had a 5-star rating, so I went with them. It was so easy to transact with their transport organizers. But the quote they gave me doubled eventually. They tried their best though and I couldn't blame anybody for it. We had a miscommunication along the way and I would blame it on that. Other than that, they communicated with me, then the carrier drivers called me. They were real professionals and very good guys. And they arrived at the exact time they said they would be there.
Reviewed June 20, 2018
I had looked AmeriFreight up on the internet and they had evidently good reviews with the Better Business Bureau. However, I wasn't too pleased with my experience with them. I came on, signed up with one price, knowing that it might go up a little, but it took so long to hook up with the driver. I was pins and needles the whole time. I was in limbo constantly.
I was leaving Florida and I had my ride, so I knew when I was leaving. The car had to be picked up before that and it didn't get picked up until the day before, which was not a problem if I knew it. It was just I didn't have any advance notice except the day before. And I had to pay top-dollar to get that after I had been on for quite a while. I started out with a figure of $685 and I wound up paying $1,030. And that's a heck of a difference. The rep of AmeriFreight did tell me it might go up to $700, and I was aware of that. But he had a hard time finding a carrier and when he finally got somebody, it was $1,030.
The carrier picked it up and then it was a day later when I was supposed to get the car, I couldn't get in touch with the driver. I thought his last stop was Philly, but he actually went to Philly before he came to me. Then he said the truck broke down, a million excuses. And I had to meet him with cash. It seemed like the communication with him was bad too.
Reviewed June 20, 2018
I was moving and it seemed like AmeriFreight were the ones that would help me. The price I was given seemed like everybody else and it was reasonable. Also, my interactions with the transport organizer and the carrier driver were good. The whole process took about two weeks and they communicated with me during that time.
Reviewed June 19, 2018
I was moving from the West to the East Coast. I used AmeriFreight for shipping my vehicle because they appeared to have better reviews than other transporters and they met the needs for like insurance and things. The transport organizers were polite and helpful too. I did have to pay $300 more though because I had a narrow timeframe. But I believe for the total cost, the quality was great. They're reasonably reliable as well.
Reviewed June 19, 2018
AmeriFreight helped move my mom's vehicle. I decided to do it with them because they were listed on the Better Business Bureau website and they had good reviews. Their quote was a bit higher than what other companies were offering, but they were insured. I had a really bad experience with one other company before. So I think AmeriFreight has a fair price.
The transport organizer kept us very well-informed and he was able to work with us in very short notice. I'm very happy with their service. Their delivery of the vehicle was very efficient. These guys came in at very short notice, after I had that bad experience with the other company and helped me out. And the person showed up with the vehicle in good condition on the day that was scheduled. I will recommend them.
Reviewed June 18, 2018
I graduated college out in California and was moving back home to Tennessee. I needed to ship my vehicle and when I got bids from several different companies, AmeriFreight ended up being $200 cheaper than anybody else. So, I went with them. The quote they gave me was more than fair though it was a big rigmarole because the quote I was given was given by somebody that got fired during the time it was given to me and it ended up being a big thing. But they still stuck to what I was originally quoted and were very apologetic about the issue.
I dealt with AmeriFreight's reps on the phone and they were very friendly. I never had any trouble getting a hold of them or them getting a hold of me. Most of the time, I was kinda worried if I was hearing back and if I needed to hear back more frequently but they called me every couple of days to let me know everything was okay. And even while the truck was on the road, they were calling with updates. So, they were very good.,
The guy that ended up delivering the car out was also very good. He gave me a cellphone number so I was able to text him. About halfway through the transport, I shot him a text and asked how everything was going and he replied within the hour. Then the pickup and drop-off went very smoothly. The whole process took six days which was a lot sooner than I thought it was gonna be. AmeriFreight was great all around and I would recommend them to my friends who are looking for somebody that they can trust with their vehicle. I would tell them that AmeriFreight's customer service and everything they did for me were topnotch.
Reviewed June 18, 2018
I was changing my place of residence from Maryland to California and went with AmeriFreight for their reliability. I received a call and I was told the process and everything that could go right and wrong. All the instructions were clear and I knew what I was getting into. I wasn't kept up-to-date during the transport, but at the very beginning and at the end, I got notifications. The move took about six days which was reasonable. My final payout changed a little and I was told it was due to the timing. I shipped from late May to June and that time was apparently a very busy time. Also, I gave about 10 days’ notice only and I was told that given more time, they would have been able to negotiate the price down.
Reviewed June 17, 2018
I got a new job in Noodz and I was moving from Florida to Washington. I did some research online and AmeriFreight seemed like the best option for shipping my vehicle. So, I went with them. The quote they gave me was pretty reasonable and it went up a couple hundred bucks in the end, but I expected that. I worked with Alicia and she was on top of our transaction. She helped me out a lot. I scheduled a little too late so she worked with me a little bit to help the process move along and it worked out. Then, their guy was a couple of days late for the delivery because his truck broke down. His timing was a little off during the day, too. When I was supposed to pick up my car, he said 1:00 pm, but it was actually 8 o’clock in the morning. Other than that, things went fine and the whole transport took nine days. All in all, I had good communication with AmeriFreight and they were easy to work with.
Reviewed June 17, 2018
Although I paid a little bit more than the quote they gave me, AmeriFreight was more affordable than the other companies. They gave me all the information I needed and they were helpful. And the car was delivered in tack.
Reviewed June 16, 2018
The final price that AmeriFreight charged me didn't really equate to the online quote. But the car was in good shape when they delivered it.
Reviewed June 16, 2018
I was moving to my other house and shipping one of my automobiles. I chose AmeriFreight for their price. I also checked the rating and references and they sounded good. They picked up everywhere and they didn’t change anything they promised in the beginning. The driver was also a nice guy. He was very polite and my automobile was delivered without any damage. AmeriFreight did a good job and I was happy.
Reviewed June 15, 2018
My wife and I were moving from California to Alabama. AmeriFreight ended up having the best reviews that I found and they were able to do it quickly, so I went with them. I contacted the driver as he was picking up my car and when he got it out, my father was the one who received the car because I was still out there. He called me and let me know that it was there. It was a great experience and I'd recommend AmeriFreight. My dad knows people in the car freight business and they said typically they charge about 75 cents to the mile and AmeriFreight charged less, so I was happy.
Reviewed June 15, 2018
I needed shipping for a relocation and AmeriFreight had a good quote. However, the quote I saw wasn’t exactly what I ended up paying, and they need to be a little more clear on that. The organizer stayed in touch, followed up and relayed all pertinent information at the time. The dispatch got in touch with me before he arrived. He also got in touch with me a couple of hours before he arrived at the location to pick up and to drop-off. The car arrived when they said it would, and the driver was professional and polite. I’d tell others to go ahead and give them a call.
Reviewed June 14, 2018
Initially AmeriFreight posted the rate of seven hundred and something dollars, and then when they ultimately shipped it, it was double. The rate would sit out there for months and they said that was normal and when it got closer to the time they would start increasing the price. They called me and said, “We can pick it up tomorrow,” which was the first day of my window that I need it to go. And they said it was $1,400 instead of $700. But the transport organizer and the carrier driver were nice. They called when they got close and set up a delivery. The transport went smooth.
Reviewed June 14, 2018
I am happy with my experience with AmeriFreight. If you wanna ship your car with no problem, these are the guys to go to. I had shipped my daughter's car about four times already and some of them were a total disaster, but with AmeriFreight, everything was good. My daughter graduated from college and she was coming back home to get her license. I did the research and AmeriFreight has good results on Yelp. I also called around and talked to a couple of people. The people involved called me back.
The guy who worked with me originally said he would try and get something moving. He really didn't want me in at all, which I liked that. Then, he told me that he got somebody that would book me and put me on schedule. I also told him that I wanted a reputable company that has a trailer because I had one guy ship my car and he came up in a three-wheeler. It was a double-wide with a trailer on back and I was not happy with that. He understood that and everything was done right. I booked the car early and then once the driver picked up the car in Chicago, it only took about four days to get all the way over to Scottsdale, Arizona. I'll definitely use AmeriFreight again.
Reviewed June 13, 2018
I bought a vehicle and needed it shipped to me from Virginia to Tennessee. The quote that AmeriFreight gave me seemed fair and the whole process took four days. The driver dropped the car off, I signed something, then he left.
Reviewed June 13, 2018
I was relocating from Arizona to Florida and was looking at the reviews of transport companies, and AmeriFreight had the best review. I took advantage of their free quote option and was given a good quote. I ended up paying a little different price but that was okay. Alisha, the transport organizer, contacted me when I was in need to contact the driver. And that was nice. Also, when the vehicle arrived here, I was still in Arizona but someone else picked it up, and Alisha let me know that happened. Then, she followed up with me throughout the process.
Reviewed June 12, 2018
AmeriFreight's price met my needs and I paid almost the exact quote in the end. I had a little bit of issue with the lady about when my car was gonna be picked up, but we worked everything out. The driver was fine and he already had my car unloaded for me by the time I got there. Everything went fine.
Reviewed June 12, 2018
AmeriFreight gave me the lowest price among the quotes that I got to ship my vehicle when I moved from East Coast to West Coast. I also had a good time working with Larry, the transport organizer. I had several phone calls with him and he let me know how this operates and also gave me the information about the drivers. The driver was professional too. He always texted me half an hour before his arrival.
Reviewed June 12, 2018
I bought a vehicle and needed to ship it. AmeriFreight had good reviews, so I hired them to do it for me. They quoted me $750 and I ended up paying almost $1,200. It was about 30% more and wasn't as close as I wanted it to be. They said it was because they couldn't find anybody to get it for what was quoted. Other than that, the transport organizer I worked with was very good and really followed through. She communicated very well and let me know every step of the way. AmeriFreight also had the best additional insurance options.
Reviewed June 11, 2018
I was moving my life to the West coast and I needed a transport service. Based on consumer feedback reviews, AmeriFreight was consistent in their price and turnaround, and their follow ups were pretty strong, so I went with them. The initial quote they gave me was a value quote and it was not what I needed. I needed the more accurate time of pickup and delivery and that required a higher quote which was still very consistent with the competition out there.
Their reps stayed in contact with me through the pickup process and once the car was picked up by the driver, I was given the driver's contact information, who did a great job in staying in contact via text over the five days he drove across countries. So, I knew where they were as well as what time they were showing up. He was very prompt with his responses and very accurate with the timing, too. It was stressful to give your car to somebody you don’t know and hope for the best, but the driver interacted with me during the entire time and my representative at the company followed up after that point to make sure that there was no damage to the car when I received it. So, everything went well and I’d recommend them.
Reviewed June 11, 2018
The reviews for AmeriFreight were way better than those for any of the other competitors that reached out to me. The person I worked with was also very professional. She definitely understood what I was asking for. There were things that I didn’t understand in how the process worked and she was very easy to speak with and to get things done. I shipped from a previous residence across the country and it took approximately a week. But in the long run, I shouldn’t have contacted AmeriFreight at all and just went directly through the broker. But working with AmeriFreight was a very positive experience and the experience with the carrier was a different thing. There was disinterest in looking to find out how they could answer my questions, which were very basic. On the other hand, AmeriFreight knows what they're doing with the industry. They're the best to answer any questions and help you along the way.
Reviewed June 10, 2018
I just bought a vehicle out of state. I went on transport reviews and AmeriFreight was very highly rated. They were able to get a driver available within a fairly close range of what my budget was. They had it set up and had it transported from point A to point B within three days which is pretty good for a 3,000 mile trip. I’ve used transport companies before and I’ve had a couple different companies I’ve used in the past, but this one we got lucky with the driver being as fast as he was because normally they don’t get from Florida to California in three days.
The transport organizer, Samantha, was also very pleasant, professional and helpful. She kept me posted with every step of the way like what was going on and who I can contact for questions in there. Once they secured the driver they had everything set up for me and it was all very straightforward and easy to understand. It was clearly relayed as far as what to expect.
A lot of times, what I found is that the drivers don’t always have English as their primary language. They might speak English as a second language. So sometimes it’s hard to communicate with them. But we were able to get through the language barrier and communicate fine. We didn’t have any hiccups or misunderstandings or delays in contacting one another or getting the heat in the vehicle because of it. So it all went okay.
I had a phone number to contact them if I had any questions. And then they called me the night before they were gonna be able to drop the vehicle off just to make sure that I was gonna be available at that time. I was able to free up my schedule to be there. I felt comfortable with the experience. I was pleasantly surprised that it only took three days to get the vehicle here and it arrived safely. The vehicle arrived in a good shape.
Reviewed June 10, 2018
My daughter got a job offer and she was moving from Cary, North Carolina to Santa Clara, California. So, I shipped her car there and I did it through AmeriFreight since they responded rapidly. Maybe I could've gotten a better price from others but for the price I paid AmeriFreight, the service that I received from them was more than fair. My daughter said that the driver communicated well before the drop-off. Then at the drop-off, he was professional. His rig was taken care of and he knew what he was doing. Then, the car was delivered with no worse for wear. The people at AmeriFreight were also professional in coordinating between the transportation company and me, and checked up throughout the process. So, I was really happy.
In the end, I paid a few hundred dollars more than the quote they gave me but it wasn’t outrageous and I didn’t feel like it was a bait-and-switch. The end price was higher but they made something happen within days. They found the driver within two days and he was on time. He got the car out to my daughter really quickly and the communications she got from him were great. The whole transport took eight days and it was a good experience. I’d recommend AmriFreight to a friend.
Reviewed June 9, 2018
I needed to transfer to California from Florida. I looked through the top 10 auto shipping companies online and AmeriFreight was 4th. I dealt with Ben and he was good and very professional. The carrier drivers were nice as well. They gave me a form and checked the vehicle all around. The experience was almost perfect. But compared with Auto Executive, another company I've dealt with, you tend to spend more with AmeriFreight.
The first one I shipped was a minivan and it cost me $1,700. That was okay with me but it was expensive. I also shipped the 1998 Oldsmobile sedan and it cost me $1,800. AmeriFreight said it would cost $1,400 but with the way their business goes, I was expecting $1,600. Although that's expensive, that was my ballpark. But then they called me and told me, "Oh, here's the shipper who wants to ship your car at this amount." It's based on a yes-or-no kind of deal but I was stuck and in the middle of being pressured. I needed to ship the car as soon as possible. I'll be going to California and nobody's gonna take care of the vehicle when the vehicle gets stuck here.
Reviewed June 9, 2018
I was separating from the military and I was moving from New York to Cape Coral, Florida. AmeriFreight had the best reviews on any list, and though their free quote was a little off, they explained to me before I even started that there was a very high possibility for that because the quotes that they gave me was for a base model pick-up. The organizer was good and he helped me out. Also, the driver was great. The only issue I had with him was that the truck sat so high, he had to take my antenna off and he decided he was gonna keep it as a souvenir. But it's not a big deal. The truck made it here before I did and in good shape. Overall, it was a neat surprise.
Reviewed June 8, 2018
I called the AmeriFreight hotline to get a quote and the rep emailed me after. The transport organizer was very helpful and the delivery went pretty well. It was a little difficult trying to meet up with the driver to drop off my vehicle. I had to drive out about 20 minutes away from where I was located because the driver said he couldn't get to me because his truck was too big. I understood that. It just took a little bit more time out of my day and it was a little bit of a hassle. But the driver was polite and we did a very thorough inspection.
Reviewed June 8, 2018
I was moving across the country. I looked online and it seemed like AmeriFreight had a lot of good reviews compared to other companies so I decided to ship my truck through them. But the quote they initially gave was about half the price of what it actually ended up costing. Also I paid for a guaranteed next-day pickup. But the truck didn’t get picked up for five days. And when I called about it they just told me there was nothing they can do. But the transport organizer and carrier driver were good.
Reviewed June 7, 2018
I bought a vehicle from a different state and AmeriFreight was one of the companies that called me back as soon as I needed service. They quoted me and everything was fine, and they did what they said they were gonna do. I had the car when it came so I was happy. The guy that dropped it off was very nice, and he told me some stuff that I didn't know about the car, which was in the condition I bought it in.
Reviewed June 7, 2018
We were moving across United States and we had three vehicles so we couldn’t drive them all. AmeriFreight was the first one to get back with a quote to me within 24 hours or less. The transport organizer listened to my needs and heard what I had to say and he called me as soon as he found someone to pick up my husband’s car and drive it out to the destination. He made sure to give me all the information upfront and give me his contact number in case there was a problem. Then he helped me fill up the paperwork online, he let me know who was gonna be picking up the car, gave me the information, and let me know that they’ll be in contact with me. And then if anytime during the process there was an issue, I could give them a call. So, there wasn’t any kind of miscommunication for me feeling like I was left out in the cold and didn’t really know what to do.
The carrier driver was a super nice man. He kept in contact with me because he had other vehicles he had to pick up in the area. And when he was gonna be running late, he had called and I had known well in advance. He arrived a day earlier than expected to drop my husband’s car off. It took only two or three days, which wasn’t long at all. The final cost was a little bit more than what I discussed with the organizer but the fact that I needed it shipped quickly and it was only $150 more, then it was very reasonable. AmeriFreight worked really hard and it was a good experience.
Reviewed June 6, 2018
I had sold a car and I needed it transported to the buyer. I googled the nearest transport company towards me and I picked AmeriFreight, which was the one that had the best reviews. There wasn't a lot of communication going back and forth with the transport organizer but everything got done the way that I would like it. I spoke to her, I set everything up and then the car was then picked up. And within 12 hours, everything was complete. The car was in the same condition when it got to the buyer. Also, my quote was higher than what I actually had to pay. So, it came out better. Everything has been good and I would definitely recommend AmeriFreight to a friend. They have a good price and they get the job done.
Reviewed June 5, 2018
I’ve worked with AmeriFreight in the past and I used them again when I bought a vehicle. I felt good about the quote they initially gave me but it was over several hundred dollars off at the end. But the transport organizer was good and the carrier driver was really helpful. Initially they kept in touch with the seller of the vehicle and then they kept in touch with me on the receiving end. I would recommend AmeriFreight.
Reviewed June 5, 2018
I moved to a different state that was about 2,000 miles far and I decided to go with AmeriFreight to transport my vehicle based on customer feedback that I read on the web. The quote I got was a fair price. I was also satisfied and happy with how Danielle, their customer service representative, helped me. The driver was very friendly and did a good job as well. The vehicle was delivered very quickly and in perfect condition. If I need such a service again in the future, I would definitely go with AmeriFreight.
Reviewed June 4, 2018
I used AmeriFreight before when I moved to California from New Jersey. So when I had to move to Miami for an internship and had to ship my car I used them again. The transport organizer was very responsive. He got everything done for me really quickly. I had a good experience and I would definitely use them again.
Reviewed June 3, 2018
My wife was moving from New Mexico to California. We looked at a number of companies and AmeriFreight's reviews were much better than some companies we got quotes from. The quote we got at the time was fine, though I didn't like the number of responses we got as it was overwhelming. But the organizer was very nice. He provided all the facts and let us review it and get back to him. He wasn’t constantly bugging us to see what decision we had made. The driver was very nice as well. He was there exactly at the time that he had promised to pick up. And then before delivery, he called and we knew exactly what time he was gonna get there, and he was there within half an hour of that time. The vehicle was exactly how it was given to him. They did a great job and everything was good. AmeriFreight is trustworthy and I would definitely recommend them.
Reviewed June 3, 2018
AmeriFreight's pricing was falling in right in my budget and it has some really good online reviews as well. I was moving from Seattle Washington to Chicago Illinois, and I went ahead and booked them. AmeriFreight's transport organizer was very helpful. He took all the details from me, the address at the destination as well as the origin. And then, he got back to me within the week to tell me that he had quotes from three different transporting companies and that the chosen cons of using each one of them. He showed me that all of them were reviewed and they had a good feedback with AmeriFreight.
I was present when the vehicle was picked up, so I made sure I got the contact information as well. And the carrier driver kept in touch with me once the vehicle approached Chicago. And we decided on a drop off spot, which is where I met him, signed off, made the last payment and drove back home. I ended up paying just a little more than the quote that I was given because of the short time between me reaching out to the company and the day it took when I had to transport the car. The process from beginning to end took about five days, which definitely met my expectations because he already told me when to expect my car and it fell right in the window that he told me.
Reviewed June 2, 2018
I needed a vehicle shipped from San Diego to Chicago. I liked AmeriFreight's price and reviews that I read online. So, I hired them and their transport organizers did a good job. The whole transport took four days and the price I paid was very close to the quote they initially gave me. I was pleased with the overall transaction and experience. And I would suggest to my friends that they should consider using AmeriFreight.
Reviewed May 31, 2018
I bought a car in Las Vegas and I needed it shipped to New York. The person I bought the car from said he used AmeriFreight to get the car too, so I used them as well. The quote that I was given was fair and reasonable. And the interaction with the transport organizer went good. It was professional. We also had good communication back and forth with the driver. My experience with AmeriFreight was good. It was courteous and professional. I'd recommend them and I'd use them again if I had a situation like that again.
Reviewed May 28, 2018
AmeriFreight responded whenever I needed them and they got in touch with me a couple of hours after I submitted the request. They did a good job conveying the details to me, so I didn't have any problems with them. AmeriFreight got the vehicle to my daughter in Texas safe and on time. I'd recommend AmeriFreight and I would use them again.
Reviewed May 28, 2018
I used AmeriFreight in the past, and I had a good experience. I decided to use them again to move a car I bought online. The quote was fair and pretty much on point. And the transport went smoothly. The carrier was very responsive as well. I'll recommend AmeriFreight.
Reviewed May 28, 2018
My friend recommended AmeriFreight. He told they are good and that's the same experience I have got too. I got my car quickly. They have given the quote but it went $200 extra. But $800 is what I was expecting. That way it is $200 more but I listed two days and I think things have got little more pricier but I think it’s overall good. I was able to get my car and then they called me up couple of times and I was able to meet and hand over the car.
The driver called me up one hour before and he told he’ll be arriving at this time. Then second time he called me before 15 minutes and then we met up in front of my apartment. That went very nice and overall I’m so happy. Within three days they were able to give my car back. Initially it was to be delivered on a Saturday and they told that they are able to make it on Friday and they can give my car quickly. So then they were able to give it on Friday like I requested. Even if it’s over 5:00pm, it’s good. They are really nice. AmeriFreight is the best carrier and I’m happy with that. We moved from one place to another place. We wanted the car immediately and they were able to solve it. And they were able to call three times and give a heads up and come and give the car. So I like it very much.
Reviewed May 27, 2018
It was perfect with AmeriFreight. I went with them, price-wise. I like the quote which was good. They came on time and then delivered the day they told me to deliver it. They did it on the right time and the whole thing took two days. The delivery driver was good too.
Reviewed May 27, 2018
I talked to four transport companies when I needed to move a vehicle from Washington, D.C. to Lawrence, Kansas and AmeriFreight seemed to be more qualified to handle it. Their quote was in the mid-range and it wasn’t the lowest but I talked to the people in their Atlanta office to finalize things. The conversation went great but the people in Atlanta use a lot of carriers and I was hesitant on the professionalism of the people that I talked to initially. The person in the Atlanta office assured me that they had worked with the carriers quite a bit and that they would be on it in case I run into any issues. She told me to call them and they would make sure they can handle it properly. The communication with the carriers was a little bit disjointed but they picked up and delivered when they said they would and everything else worked just fine. The delivery was at the right place, right on time and it was great.
Reviewed May 27, 2018
I just bought a classic car and it was in the Philadelphia area and had it shipped out to where I live in Texas. I sent a number of inquiry jobs based on Google hits and had two dozen responses, and AmeriFreight was a reasonable price and I still thought it was fair based on what the other bids were. Although their price ended up being a little bit higher than what they originally said, it was about what I wanted to pay. They were real responsive and it was all good.
The car was at the dealership and AmeriFreight took it slightly earlier than they said. I wasn't expecting it, but there were people at the dealership and they took care of it and everything was good. We ended up a day or two off but it wasn't a critical thing, so it was fine. There was a bunch of weather factor at that time. There was snow back East and then it was wet where we were, so that threw everything off a day. But the driver was professional and it worked out fine.
Reviewed May 26, 2018
AmeriFreight's transport organizer was really knowledgeable, like she had been doing this for a really long time. She was able to answer every question and with anything I was worried about, she calmed me down and told me everything was gonna be fine. She had the ability to make me really trust her and have the feeling that I was gonna have no issue, which I didn't have. And when it came down to the time for my car to leave, I started having other transport companies call. They must have contacted me in the past and saw my name was on the board. They told me that there was just absolutely no one would pick up my car in that price range and suggested that I use them but they were quoting almost double. However, woman from AmeriFreight got very close to what I asked for. Their prices blew everyone out of the water.
The carrier driver then dealt with my mother in getting the car on the truck which went really smoothly. I then assumed he was gonna call me that morning but he called my mother. By the time I woke up in California, it was already on it's way. He was so friendly. He stayed in contact and got my car here four days earlier in great condition. It was a little dirty, but there was no expectation of it getting there clean since it'd been driving cross country. If I ever have to do it again of if I knew anybody else that would ship their car, I would absolutely recommend them.
Reviewed May 26, 2018
I bought a Mercedes Benz from Houston, Texas and AmeriFreight’s quote for shipping it to Florida was comparable to the other quotes I received. Still, I chose them because of the raving reviews and the ratings. The organizer was soft-spoken and explained everything to me. For the most part, things transpired the way she had explained it. The driver texted me to communicated and when the vehicle was delivered, it was on time and didn’t have any damages so, it went well. I picked it up on a Monday and I received the vehicle on a Thursday which was in line with what I was told on the overall duration. They have an excellent operation, they give you a price and they stick to it and they guide you through the process. It was a good experience and I had no issues.
Reviewed May 26, 2018
AmeriFreight provided an initial quote for my move out of state. It was very low so I called them and decided to try. At the beginning the quote is very decent but later on I realized that was just a way to attract customers. The actual quote turned out to be around $200 more than the initial. So you have to be cautious about the quote. But the transport organizer was efficient and the carrier driver was professional.
Reviewed May 25, 2018
We used AmeriFreight for a move and they were great. The quote that they gave was a little bit high, but in the situation I just wanted to get it shipped. Harry, the transport organizer, was very knowledgeable and the driver touched base with me all the way across country. I received the car in three days. I'll contact AmeriFreight if I have to ship another vehicle.
Reviewed May 25, 2018
I was shipping a vehicle to a friend out it Portland, Oregon. I did an internet search and called a couple of companies, and AmeriFreight got back with me immediately, which I was impressed with. I worked with Lucia and she always kept in touch and told me the status of things. The original bid that was put out was lower, but because we're in a small town in Kentucky and I know the normal routes going all the way the coast, I felt that it was fair.
The driver was very polite as well. He called me and said he was coming to pick it up and he was there in 20 minutes. He was very professional. The person that picked up the car in Oregon for me said he was very easy to work with. Also, the car was in good shape. Once it was picked up, it took about three days, which they had told me it would be seven. So, I was happy it got there that quickly and it saved us quite a bit of money on rental cars out there. I've already recommended AmeriFreight to several friends that are moving and will need their car shipped.
Reviewed May 25, 2018
For my military move, I went with AmeriFreight's online reviews, especially their Better Business Bureau rating. The quote that they gave me was reasonable and on par with other quotes I have received. The transport organizer did an awesome job and answered all my questions. He was quick to respond if I had anything I emailed or called him about. Also, the carrier driver did a great job. The only negative is I he didn't speak English very well so it was hard for my wife to communicate with him as far as the pick up and drop off. But once we contacted the company itself, it was able to get relayed. They shipped the car in five or six days, but they did a great job as far as pick-up and delivery and being on time. Overall, AmeriFreight did a great job.
Reviewed May 24, 2018
I shipped my car from California to Georgia with AmeriFreight. It was easy and affordable. Our car arrived early and the driver was excellent. We had great help from our customer service provider Lecia ** at AmeriFreight who always answered my questions in a timely and knowledgeable manner. Would definitely recommend.
Reviewed May 24, 2018
I was moving from El Paso back to Tampa, Florida, and I didn't want to put the miles in the car. I liked AmeriFreight's price. And then, a nice lady told me a week before I got contracted with somebody that the driver's company that I used was the one who got closer to the price and she said he had good ratings so I went with them. I was quoted $745 which was good, and I paid $860. The transport organizer was really nice. The entire process took a month and my car came in four days, which was in their original estimated timeframe. AmeriFreight did a great job. Great customer service.
Reviewed May 24, 2018
My dad’s truck was given to me and we needed to move it from Oregon to West Virginia. AmeriFreight had good reviews and when I was able to get ahold of my rep, it was always very positive. She was always very helpful. I had awesome interactions with the driver too. It was a good experience overall and I was happy with the quote I originally got. But the nature of the business is they give you a quote, what they think your truck will get picked up for, but they just send it out there to see what the shipping company will take. My problem with that was the quote was much less than what the shipping companies were actually wanting to take the truck for. I turned down several offers from carriers and it was about a month to actually find a carrier that I would use. One has to be careful as the quote that AmeriFreight gives you isn’t what you should expect. It might be much more.
Reviewed May 24, 2018
AmeriFreight provided me really good service and the process took about two weeks from beginning to end. I had a nice and simple interaction with the transport organizer. I didn’t have to ask many questions but when I did, she knew the answers. Then the car came right around the expected time of delivery, if not faster. The carrier driver was really nice and easy to talk to. The payment went through easy as well. For sure, I’d tell others to go with AmeriFreight.
Reviewed May 23, 2018
We needed to ship our vehicle for family use. I looked up the reviews of AmeriFreight and they have a good rating. The quote given to me was pretty fair and everything was pretty smooth from start to finish. The process took two days from beginning to end.
Reviewed May 23, 2018
I needed to ship my vehicle across country from Orange County, California to South Florida. I read some reviews online, shopped around, and talked to a few different companies. AmeriFreight gave me an estimate that was not exactly what I was looking for. Once I told them specifically what I was looking for, they proposed that they would try to find a transporting company to ship my vehicle at the particular price that I requested and they were able to find someone. The transport organizer, Leisha, was always available, was always in touch, was always concerned about my needs, and was always trying to make sure that everything was working as it should.
I talked to the carrier driver via cellphone, explained to him exactly where I was, and they told me where they had parked. I drove the car out to them, which was just a couple of blocks away, because my streets were a little narrow for their large vehicle. I just drove up right behind the truck, signed the paperwork, and five minutes later, they were gone. I wasn't in a hurry to ship my vehicle. The whole process took a couple of weeks from the first time I contacted them to the time that the vehicle was actually shipped. AmeriFreight is worth trying if you have a need to transport a vehicle.
Reviewed May 23, 2018
We were moving from Louisiana to Washington. We used AmeriFreight and their transport organizer was very friendly and helpful. If I couldn't get a hold of him, he would always quickly return my phone call. However, the carrier driver was pretty hard to understand. Also, half the time I couldn't get a hold of him. I would have to call the organizer. I was very disappointed in them. But when we got the vehicle back, we did get to look it over. We were not rushed and we did get to approve it before we signed anything first.
Reviewed May 22, 2018
I knew somebody who used AmeriFreight's services before and that person referred it to me. The quote the representative gave was good and the transport organizers were very professional. I've shipped vehicles in the past and I never experienced the third party within them. I guess they have a personal vehicle that comes to get the cars in smaller areas that the big 18-wheelers can't fit in. Then, they take them to a bigger lot and that's where they collect all the cars and put them on 18-wheelers to ship out. I liked that because I didn't have to meet them far from the house or try to figure out how I'm going to get back to my location after I drop the car off. Overall, it was a smooth transaction.
Reviewed May 22, 2018
We were moving out to a different state. I was shopping on a lot of things and Googled transport companies. I saw a bunch of them and saw that AmeriFreight as one of the best. Their transport organizer was pretty nice and very helpful. The carrier driver was good and nice too. The whole process was good as well except that it cost a little bit more money than I should have done.
Reviewed May 22, 2018
I had to ship my daughter's vehicle from her college to our home. AmeriFreight worked with me on the price and their quote was fair given their competitors. Their transport organizer would email or call me with updates. She was on top of it and has excellent customer service. The driver was on time and polite, and the delivery was early so that was very nice. I was very satisfied.
Reviewed May 21, 2018
I was moving. AmeriFreight had good reviews online so I thought I'd try them out. The pickup and delivery went well and they did everything right.
Reviewed May 21, 2018
AmeriFreight did a super job and we were very pleased with them. They were really quick to respond, within a day they had a carrier, and within two days the car was here. And we moved from Boston to Florida three years ago, and we shipped two cars down, my BMW and my husband’s 68’ Corvette. We weren’t down here yet because we had to drive down, so they’d beat us here. So, we had us delivered to our nephew’s house. They showed up at midnight and the Corvette had just had a paint job done six months earlier, and it was all marked up, and my nephew in the dark didn’t see it, and other things were wrong with it. So, I was really particular about the company that I use.
My husband sold the 68’ Vette and this is a 72’ Classic Vette that we shipped through AmeriFreight and their follow up and communication were great. When the car came down, it was pristine, and I figured it’d be a week before we got the car. They found a carrier within 10 hours and then it arrived in two days, so we were really thrilled with the service. Also, I called five different freight companies, so I let AmeriFreight's guy know where I thought the price should be and he got me that price.
Reviewed May 21, 2018
I bought a vehicle from Oregon and needed it transported to Georgia. I called AmeriFreight and got a free quote. The quote was accurate and the transport organizer was very helpful. They delivered it to AmeriFreight's headquarters and they kept it in their garage facility until I got there two days later. So it was pretty good.
Reviewed May 20, 2018
I was moving from Kentucky to Phoenix. As I was going through the online reviews, I found a lot of reviews favoring AmeriFreight and their quote was just right in the middle so I went with them. The transport organizer was outright and honest with me about what is going to happen. I was given the fat idea of what I will be charged instead of saying something less. I had two of my cars shipped and in both occasions they were really good. They were really helpful even in one of the occasions that my friend drove the car. They even offered to drive him back to his home on his way. Overall, it took seven days to transport one of my cars, but for the other car it was two to three days. I had a wonderful experience. I didn’t expect this would go this smooth, so I was really thrilled. Going forward, I will choose AmeriFreight or even recommend them to my friends. They did a wonderful job.
Reviewed May 20, 2018
I had a military move and I didn't know what to do. So I looked online and AmeriFreight came up. I used their free quote option and the quote that I was given was nowhere near with what I had to pay. The quote was much lower. But the transport organizer was pleasant. His name is Harry and he helped me out. I wasn’t clear on everything right up front. Also, the charges for using a credit card were astronomical. But other than that, the delivery and pick up was very good.
However, I contacted two weeks out from my intended pickup date and then I didn’t hear from anyone about three days before I wanted it picked up. That was when I called back and said, “Hey, is someone gonna give me a quote or coordinate this?” So, it was a little frustrating that I couldn’t coordinate it sooner with more notice.
Reviewed May 20, 2018
I was moving from the state of California to Texas and I liked AmeriFreight's pricing and the young lady who helped us was very, very helpful and she was very detailed about stuff. I was very indecisive of the actual delivery date but she was very consistent with following through. The final price had about $300 difference from the quote that they gave me, but it was a great experience. They called days prior to the actual pick up date which was very helpful. The guy that did the pick up was very helpful and he checked for damages. He was also very specific as to details and how shipping and things work. The driver got to the destination a day earlier, so it was awesome. I was definitely satisfied with the service and I'm looking forward to working with AmeriFreight again.
Reviewed May 19, 2018
I went with AmeriFreight based on the reviews online, plus another freighter company told me that AmeriFreight is good. Their price goes up from the initial quote, which is not good, but it ended up being the same price as other companies. I interacted with the transport organizer by phone and email, and it went well. The driver got here really fast, but he parked in a tight space and it took 45 minutes to get the car off and give it to me. He was putting the other cars back in instead of just letting me go and doing that later. And then afterwards, he asked me to use my car to start one of his cars that wasn’t starting. That was a little weird but everything else was fine.
Reviewed May 19, 2018
My wife and I moved from Los Angeles to Philadelphia. Instead of driving our cars cross-country, we thought it would be easier if we'd ship it and we'd fly out. My wife's parents recommended AmeriFreight since they had a good experience with them when they used them about a year before when they moved from LA to Philly themselves.
The transport organizer we've had was great and reliable. Once we submitted our request to receive quote for the transportation, she reached out on the phone and we had a quick discussion about some of the details that I provided. Then she sent over the quote. The quote was good and broken out nicely. It was also helpful as it provided a pretty good picture of what we had to pay. And although it was lower than what the final cost was, I was cognizant of the fact that the quote was just an estimation and might change, and it would still depend on what they would actually find in terms of trucking.
Once we kinda hit go, the transport organizer and I were in pretty constant contact. She provided information about the types of details that we needed to provide her, the types of details that transportation companies would be looking for, what her role was in terms of going out to different trucking companies and why we've had to give her a week window for the pick-ups. Then right after the cars were picked up and delivered, she made sure that everything went smoothly.
The reps were also really nice. I called dispatch once before the pick-up to confirm the details about when the trucker would call me and they were really easy to talk to. We've had a pleasant interaction with the local driver in Los Angeles too. He was great, efficient, and nice. He explained what he was doing and where he was taking the cars to get loaded up onto the bigger truck carrier. He found a spot really close to my apartment, so I didn't have to drive far to give him the cars. The cars were also delivered quicker than what they had said, which was great. We just wanted the cars delivered by the time we got to Philly, but they got here a couple of days earlier and that was definitely a plus. My wife's parents received the cars and there weren't any dings or scratches on them. AmeriFreight is a safe and reliable transportation option. It's been an easy and efficient experience with them.
Reviewed May 19, 2018
AmeriFreight had a bunch of good reviews so I figured they gotta be pretty good. Their service was okay and the driver was fine. There was a couple of hiccup but at the end my car got to my destination on time. But I wasn’t happy about the cost that I had to go with it because I was in a tight spot regarding time and my move. They should keep their word on the price. They told me that there could be a 5% difference but when I got the final price, it was almost 20% more than the original quote, and I had to take it.
Reviewed May 18, 2018
I was moving and I got a free quote from AmeriFreight to ship a vehicle, and it was pretty close. Their transport organizer was helpful. We stayed in touch with the carrier driver and he let me know when he was coming and gonna be arriving. The whole process took about a week and it was a good experience.
Reviewed May 18, 2018
I was moving from the East Coast to the West Coast and when I went through a lot of reviews of different companies, AmeriFreight’s reviews were good so I decided on them. Their quote was in the same ballpark as the others and it was not too high nor too low. The driver was on time and the interaction was straightforward. He did a close inspection and I was with him to see the loading process. Then, I sent the documents and handed the keys over. The whole process took a week and the vehicle was fine when it arrived. Also, the service was good and I was very satisfied with it.
Reviewed May 18, 2018
I was moving from Florida to Idaho and didn’t wanna drive. I spoke with Lecia from AmeriFreight and I liked her. She kept me informed and got me a little bit of discount, so the end price was a little bit cheaper than the initial quote. She was really good and the delivery went very well. And I've recommended AmeriFreight to a friend who's a real estate agent when he needed somebody for one of his clients.
Reviewed May 17, 2018
I went to Texas and bought a Corvette ’65. We’re in Florida and I’ve already called a couple of days ahead to let AmeriFreight know I needed a Saturday pick up just in case we were gonna purchase the vehicle. I worked with Lucia and she was very good. She contracted the carrier for us and the driver did an excellent job. He put the vehicle right up behind the cab and moved the other cars on the street. He was really good.
The other companies that we talked to said they could do it around the 4th or 5th, but I needed it at the 31st, and AmeriFreight was very accommodating. They did a nice job because the car didn't have a scratch when it came back. I had it here on the 4th and the driver was a very nice man. He was right on time and he called us ahead. He was very cordial and he carried on a nice little conversation with us. It was a very positive experience.
Reviewed May 17, 2018
My daughter had been in college in California and then my sister used the car up in Seattle but I was in New York, and at that point, I wanted to get it back to New York. AmeriFreight gave me a quote before I started everything, and it matched up to the quotes that I had previously when I shipped my car over in California. The guy that I organized it with was absolutely great. Everything he said matched. Everything worked out and the pickup was also not an issue. Obviously, they couldn’t drop it off at my street because I have a pretty narrow street and the place where I went to pick it up was really convenient.
The driver was great as well. He let me know when he was in the area. I needed to contact him to change the site of transport because I thought I was working that one day and he was gonna drop it off there. And then it got switched the last minute and he was available and flexible. It was a very smooth transport and it worked out really well. I'd absolutely recommend AmeriFreight and I definitely would use them again.
Reviewed May 17, 2018
My parents' vehicle was going from Tonawanda, New York to Las Vegas because they were moving out here. I checked all the reviews online and AmeriFreight had a lot of great ratings. I also had a few different quotes because we had different things that we had to consider. We had to have the vehicle shipped by a certain date in a really cheap rate. You were guaranteed that they were gonna go out early if you paid a little bit more, so, we had a few things to discuss. But AmeriFreight gave me different rates and did a good job. Their reps were more than helpful, even calling me during the middle of the transport process. They asked me if I was happy with everything so far and how we were communicating with the drivers. Everything was dead-on perfect.
Initially. my father was kinda hesitant because he didn't want somebody to take his car. But he's 84 years old and was not able to drive it. So, he stood outside and he watched the carrier driver load it up onto the truck when he took it from Tonawanda, New York. Then he called me up and told me that the guy really knew what he was doing. So, he was really confident in the person that took his car, which that was my biggest concern, and the driver was a super nice guy. The whole transport went unbelievably fast as well. They told me that it could take eight days but it was here in three days from the time they took it. I have shipped out cars for about 12 times and this is the first time I was impressed with any carrier that I've ever hired.
Reviewed May 16, 2018
I was moving from one state to another and I had two vehicles transported two separate times. AmeriFreight had good reviews, so I got them to ship the vehicles. For the first transport, the quote that they gave me was within $50 of the actual cost, so that was really good. For the second one, the difference between the actual cost and the initial quote was a little higher, but that transport was done a couple of months later, which was more of a peak time. So, the total cost that they actually charged was a couple of hundred dollars more than all the quotes that they gave me and, overall, that was still good.
The transport organizer was great and she was very attentive to anything that I needed. I always could get a hold of her. If I had an issue, she immediately got on it and either the driver or the driver's office would call me back. I was able to keep in contact with the driver during the day of delivery. The whole transport, from pick-up to drop-off, took three to four days. If I have to do a transport again, I will immediately go back to AmeriFreight and use the same contact person that I dealt with there.
Reviewed May 16, 2018
I was moving back to Las Vegas from Wilmington, Ohio. I had my car shipped and my friend picked it up for me. The young lady from AmeriFreight was very nice. She gave us all the information we needed and kept in touch with us. The quote that we got was the best, since everybody else was higher and in the end, the price went down. However, it was supposed to be delivered on Friday, but it got here on Saturday. Also, there were some scratches on the car when it was delivered when there was not one scratch on it when the carrier driver took possession of it.. He changed his story five times so now, we’re dealing with the insurance people and waiting for them to call back.
Reviewed May 16, 2018
I was moving. I called several companies. I also looked at the ads of AmeriFreight and they gave me a competitive price and it was more competitive than the other companies that I used in the past. Also, overall I liked their approach to try and secure my business. And they helped me out quite a bit with giving me information about the shipping more so than the others, so I went with them. The transport organizer was also wonderful. She called me throughout the process and even after the process to make sure that I was satisfied. The delivery and the pickup went well so I used them again ‘cause I had two vehicles to ship. And both times on the pickup and the delivery, they inspected the vehicle and asked me if I was satisfied. The overall experience with AmeriFreight was a good one.
Reviewed May 15, 2018
A buddy of mine had a truck out in the middle of the desert, and I bought that truck and needed somebody to deliver it to me. AmeriFreight had good reviews on the government website for trusted companies. We tried the free quote, but nobody wanted to bid on the lower number that I wanted so it ended up being the next higher up person to bid. However, we had one contracted driver that said, “We're gonna show up at such and such time and load the truck out there, and then we’ll be on our way.” And they never showed. I don’t know what happened. And apparently the company that was contracting them blacklisted them for not showing up. It took two weeks just because the first week was the opening bid and then finding the first truck driver who disappeared. From there we had to reopen the bid and get another contract company to do it.
The second driver finally got to pick up my truck, and he was cool. He did everything correctly and the truck arrived in fantastic condition. It wasn’t covered in mud or beat up. Also, whoever I called at AmeriFreight was always happy to help. They try their best and get back to you in a timely manner. They call you back when you call them. It was a simple matter of nobody being out in that area at the time, and then trying to find a good driver seemed to be the hardest problem. AmeriFreight was the best at the crappy life of transporting vehicles.
Reviewed May 15, 2018
I had a new vehicle purchased from Atlantic City, New Jersey and I live in Tennessee. I went with one auto transport company and then they gave me some dates and could not meet those dates. And then I got quotes from AmeriFreight and they were non-committal on the dates and this kept killing me. Karen, their rep sent me a quote, but she told me that wasn't really the final quote. She put my car out for bid with the days I was looking for and came back in less than 24 hours from when I talked to her. I talked to AmeriFreight the next day and they brought a company out to call and know a date. I ended beating the date of what they told me. They targeted a Saturday and my car arrived the day before.
The driver called me to let me know that they were picking up the vehicle. He even called two days before the said meeting. And then he followed up that morning and that he was 100 miles out there but still on schedule and 30-minutes before his estimated time he was there. He was in touch all the way. He came in, got the vehicle, unloaded it, got the paperwork and they were on their way. They had a double trailer and I was the first one. Overall, everything was in line with what they said and the vehicle was delivered earlier. And price-wise, everything was in line with what I was getting from other shippers. On the next road run, I would directly go with AmeriFreight and I would recommend them as first choice because I had a good experience with them.
Reviewed May 15, 2018
AmeriFreight gave me a really good quote at the beginning but it ended up to me a little bit more expensive. The quote was around $950 and I paid about $1,500 in the end. But the price was not that bad because they allowed me to put in a lot of stuff in my car. The rep told me that it would take about 10 days for my vehicle to arrive, but it took less than I expected.
Reviewed May 14, 2018
My daughter relocated to Florida so I needed to get her vehicle there. I went online and read some of AmeriFreight's reviews. AmeriFreight's reviews looked favorable and their quote was competitive so I went with them. However, the day before the delivery, there was a miscommunication with the carrier driver and he got a little upset. The person arranging the pick-up didn't tell him that I'd be putting some stuff in the car. So, the carrier driver was telling me that I have to pay $150 while I insisted that I had already been quota with that information. He was a little rude and he hung up on me.
I called the next day and he apologized and explained that he wasn't aware of the quote. Whoever spoke with him didn't communicate properly what they told me. When the driver came to pick up the vehicle, he was nice as pie and he was like that as well when he dropped it off. While I understood that he was tired, I don't think that was the proper customer service. Nevertheless, my daughter said the car looked fine and she didn't notice anything wrong with it. I recommend AmeriFreight.
Reviewed May 14, 2018
I had a second car in Texas and I was stationed out in Virginia. I sold the car that I had in Virginia so I needed the car from Texas. I didn't wanna drive so it was just better for it to be shipped to me. I got a quote from AmeriFreight online and they were very responsive than the other company. And the quote they gave was accurate. Plus the transport organizer was very informative. The driver was also good in both ends, My mom talked to him and he came and got the car. And once he was here, he called and I was able to text him. So it was good in my situation. I’ll recommend AmeriFreight to my friends.
Reviewed May 14, 2018
I was happy with my experience with AmeriFreight. I was a relocated then so I looked into three or four transport companies and AmeriFreight was the only one available that time. Their transport organizer was good. I was told of the payment terms and conditions well in advance. However, they didn't schedule any shipper. She told me that I needed to sign somewhere. They sent a quote and then they said that I have to acknowledge the quote and only then will they will start processing. But I did not clearly understand that part or maybe she just wasn’t clear.
I didn’t sign the quote and then after one week, I called and they told me that I haven’t signed the quote yet so they have not started searching with any shipper. That was a miscommunication. Had it been made clear that it was a mandatory step to start us up, I would have been much quicker on that. Two or three weeks had stopped. The first one week was just lost, not doing anything. And then middle of second week onwards, they started searching and then it took time. Other than that, everything was great. They were picking up calls and scheduled everything. The car was delivered perfectly fine and on time, and I was given good updates.
Reviewed May 13, 2018
I had my vehicle in Florida in the winter and I wanted to ship it home to Canada for the summer. I searched for transport companies online and AmeriFreight seemed to have some good reviews. They weren't the cheapest, but I felt comfortable with them. The transport organizer was very responsive and he looked after my concerns, and the interactions that I had with him were very good. The quote that I was given was fine. AmeriFreight gave me the number of the delivery driver. We met when I brought the car to him, then he called me before he was getting to the drop-off point. So, everything worked seamlessly and I was pleased with the whole process.
Reviewed May 13, 2018
I moved to Los Angeles and my car was a little older, so I needed it to be shipped as opposed to driving it here. The quote I got was a little high but I contacted AmeriFreight and they were able to get it to something within my budget. The organizer was thorough and he was enthusiastic about getting the deal done. The driver came to the house and had the key for me to check off everything. He had already parked the car in the parking lot, and I wish I had seen that process. But the car was in perfect condition and it was a seamless experience.
Reviewed May 13, 2018
AmeriFreight had good ratings and they were very responsive. The rep that I spoke to was very clear and very enthusiastic. The carrier driver was very nice and he was punctual, and accommodated my schedule. The whole process took almost three days and it exceeded my expectations. It was quite painless.
Reviewed May 12, 2018
I bought a car and had it shipped from Tuscaloosa, Alabama to New Milford, Connecticut. I checked the Better Business Bureau forum and looked at some of the reviews on AmeriFreight, and it seemed like the logical one to go with. The final payout was a little high, but I needed the car soon so I had to pay what I needed to pay. The drivers were fine and the car arrived in good condition.
Reviewed May 12, 2018
My father passed away, so we were shipping his car from Ottawa, Illinois to my nephew in San Diego. AmeriFreight responded quickly to me and they answered all my questions. It was good with Harry, the transport organizer, and the quote was spot on as well. I was there for the pick up and it was fast. They picked it up on a Monday or Tuesday morning and it was there by Friday. AmeriFreight was prompt and very professional and they delivered on everything they said they were going to.
Reviewed May 12, 2018
I was living in New Zealand at the time that I arranged for the shipping of my vehicle, so it was time-consuming because of the time difference. It was already stressful enough trying to organize everything from overseas, but when I talked with several, different transport companies, I found a lot of them to be very pushy. On the other hand, the AmeriFreight rep, Dannielle, was neither pushy nor aggressive, and she was very easy to talk with and willing to work with me, so I went with her. Also, the more I researched on transport companies, it seemed that the prices were comparable across the board.
I was unfamiliar with how the transport would happen since I had never shipped a car before, so I started to get concerns when we didn't have anything lined up yet in the last couple of weeks prior to the scheduled shipping date. So, I called Dannielle and expressed my concerns, and she assured me that it would all be fine but we might need to go up on the price a little bit to get a driver. The price was raised, but not by a lot, and I still thought it was reasonable.
In dealing with the driver, I was again putting my trust into a stranger with my car. But the driver seemed very professional and I liked that he seemed well-groomed. In the end, I thought that this guy was totally trustworthy and he knew exactly what he was doing. He was fast and efficient, didn't waste my time, and he gave me a good hour's notice before he arrived. I liked a lot that it was the same guy that picked my car up from Michigan and my interaction with him was equally as pleasant. In the end, it all worked out well and beautifully. I would recommend AmeriFreight for sure.
Reviewed May 11, 2018
I needed to ship a vehicle due to a relocation and the quote I got from AmeriFreight over the phone was the market rate and not aggressive. The whole process took five days. Initially, I spoke with the CEO and then on follow-up, it got a little more opaque and was delayed. After the car got picked up, I got an email four days later asking if everything was okay. And then once the car was delivered, I got an email again four days after the event. However the actual service was good and the carrier driver was nice, personable, and very communicative. But I was more satisfied with the actual driver than the broker.
Reviewed May 11, 2018
I bought a new vehicle out of state and needed to ship it. AmeriFreight was recommended by the dealership that I bought it from. I got a free quote and it was a lower than what the final price ended up being, but it worked out okay. I spoke with one lady and she was very easy to work with and very nice. My wife interacted with the carrier driver on the day of delivery and she said it went well and she didn’t have any problems. The process took about 1 week from beginning to end and the speed was better than what I had anticipated. It was an easy process and it went well. They got my vehicle to me which is all I wanted. AmeriFreight is a good company to work with and I would recommend them.
Reviewed May 11, 2018
I was starting a job across the country, in Los Angeles, California, so I needed to move my car. I had looked online at different providers and I spoke with AmeriFreight's rep. She was very nice and I felt comfortable with her so I chose them. Their transport organizer and I had back and forth calls setting gate ranges, addresses and getting a quote. She was very good with calling after each step of the process to see how things were going. When the car was picked up, I got a phone call from her the next day asking how that went, and then as soon as the vehicle was dropped off, I got another phone call from her asking how that went.
On the other hand, the quote that I was given fit right in with the rest around the same area. The carrier driver was very nice, very professional and very easy to work with. He sent me multiple messages, such as what day he was gonna come. And then he notified me again the day before, and then he gave me a phone call when he was about an hour out. He was very easy to work with and very easy to set up a time of when he was gonna arrive on both ends.
The whole process took 4-5 days, which exceeded my expectation because they were guessing 7-10 days. However, I have a moving reimbursement fee and at some point, we'll ask for an itemized receipt. I don’t know if that's something that I'll have to contact the person I used. I received an email notification that I would get an email to report on how things went. But for some reason, I don’t think I have received it. Overall, I would recommend them. Their process was very easy and everyone was very friendly and professional. If I had to move a car again in the future, I would use AmeriFreight.
Reviewed May 10, 2018
I needed to transfer my vehicle to Florida. I did a Google search and AmeriFreight came up as having excellent reviews, and I chose them. Their transport organizer was fantastic and very consistent. She checked in with me anytime she got a bid and allowed me to make the decision as to which one I should choose. I was surprised how cheap the initial quote they gave me was. My actual ending amount was over $300 from the free estimated quote. So that was a little disappointing. The free quote needs to be updated every 24 hours because it was estimated at $582 and I ended up sending $900. So by that time, I didn’t have time to start shopping around for other freights. I was moving as an emergency for a family situation, so I can't fight about what the quote was compared to what bids were coming back.
Nonetheless, the carrier driver was very nice and very informative. He kept me updated as to how things were going. And from the time that he got the vehicle to the time he was in Tampa to drop it off, he kept in touch with me throughout the duration. It was very comforting to know that my car was in good hands. The whole transport took eight days. Overall, I was very satisfied. I just hope that the estimate is a bit more on the spot with what their transport organizer ended up getting back from before. If there's any sort of data or technological algorithm that they could use with the online estimate, that would be my only recommendation. Other than that, everybody was very professional, very on it, and wanting to help the customer in every way that they could. Everybody that I interacted with was very personable and very kind, so I would choose AmeriFreight again.
Reviewed May 10, 2018
AmeriFreight has good reviews online and they have a competitive price. And although I ended up paying quite a bit more than the original quote for shipping my car, I was warned that that was a possibility with given the time frame that I had. The transport organizer was also friendly. It took six days from the time my car was picked up to the time it was dropped off, and it was a pretty smooth experience with them.
Reviewed May 9, 2018
We were moving 2,600 miles from Boston, Massachusetts. We got AmeriFreight to ship our vehicle and the guy that I talked to was very nice. There was a little communication in the beginning, but since we got the actual contact on that, the pick-up and delivery process went fairly quickly and perfectly smooth.
Reviewed May 9, 2018
I needed a truck shipped from Charleston to Florida. I needed it done that week and AmeriFreight got a driver the fastest. However, they quoted me one price and I ended up paying more. But I had a fine interaction with the transport organizer and the carrier-driver was great. We also checked the vehicle up to make sure everything was good.
Reviewed May 9, 2018
We were shipping our car from Vallejo to Austin, Texas. AmeriFreight was recommended by someone who worked for them and they came up as the top 5 in our research. The quote they gave us was good and their transport organizer was fine. The transaction went quick. I had a few bids, I accepted one and then we went from there. The driver was great. He was the same guy who picked the car up. He went out of his way to assist us and was very pleasant. It took a week and a half from the time they picked the vehicle up to when it was delivered. The process was kind of alarming with how everything was done but their reps handled it really well. They were fair and explained everything. Overall, I had a good experience. They were a pleasure to work with and I would recommend them.
Reviewed May 8, 2018
AmeriFreight was awesome. They were very upfront about the cost and they told me that it could end up being more than what they quoted depending on what my circumstances were and how willing I was to wait. But the cost ended up being what they had quoted. Then, the guy came and he had a tire blown and got delayed, but that wasn't AmeriFreight's fault. And although there was that problem, the process was still done within the time frame they had quoted. Their reps were also just really nice and great about keeping me posted and checking in. AmeriFreight was great and I’d use them again.
Reviewed May 8, 2018
We needed to send my vehicle to to New Jersey to repair it. AmeriFreight gave me a lower quote compared to others so I went with them. The transport organizers were very nice. I told them I was ready and the contractor didn’t come. I waited for a few more days and nothing happened. I put more money in so the contractors would come and they did. The cost of the company and their fee was about $910. I realized that the $400 that AmeriFreight gave me was not a quote. They were just baiting me when in fact, they always get the same contractors and they cost much more than the others by the end of the day. The transport experience was great though. They picked the vehicle up and the next day it was there. However, I wouldn’t use AmeriFreight again because they kinda hard balled me to get me in the door and the cost might have been the same price as the others. The transaction took longer and was worse than I expected.
Reviewed May 7, 2018
I was sending a car to somebody else and somebody recommended AmeriFreight. The transport organizer was very nice and handled it perfectly and called me back to make sure that it was done right. The delivery was supposed to be here one day but they didn’t get it here for the next. But there were some heavy storms. And the delivery went fine.
Reviewed May 7, 2018
I moved out of state and I needed to have a transport company ship my car. The reviews of AmeriFreight that I read were good, so I went with them. The transport organizers were friendly and useful. The whole transport, from the time that they shipped the car to the time that I got it, took six days which met the expected time frame.
Reviewed May 6, 2018
I used an enclosed carrier and I had a great experience with AmeriFreight. It was my first time ever shipping and they did a really good job. I didn’t wanna make an offer as high as they wanted me to for my timeframe and they told me that it was fine. First, they quoted me and then they told me it would be higher once they put something out there. But I stuck with my quote and whatever the offer was, and it ended up being $200 less than the price that they determined after the quote. They were very transparent about everything the whole time and they were there every step of the way.
I worked with Lecia and she was really helpful. She called me back every time she said she was going to. It felt like I was her only customer even though I’m sure that’s not true. She followed up with me several times, making sure that the car got picked up okay and letting me know that it would be ready to be delivered. She also talked me through the process. Also, the driver was really nice. He was with my parents when they picked up the car but they said they chatted for a little bit. It was really rainy but he was very kind. When he dropped off the car to me, the emergency brake was on and I didn’t realize it, but he made sure that I could drive away okay before he drove away. He was very professional, chatty and friendly. Everything was really easy. I would absolutely use AmeriFreight again.
Reviewed May 6, 2018
My overall experience with AmeriFreight was good. The only thing was the hood of the car had a lot of dirt when the car showed up. It was a large amount. And it was just the hood, so it was kind of strange. But as far as the air freight part, the car was picked up and dropped off faster than I thought it would be. The car beat me to where I was going. I'd recommend AmeriFreight.
Reviewed May 6, 2018
I needed to bring my car home to Florida. AmeriFreight's availability made me choose them for the job. They gave me a quote that was fair which was no more, no less than anybody else's. The customer service person at AmeriFreight was wonderful. She got the shipment done, had the car picked up and got it home. She was very communicative. However, interacting with their transport organizer and carrier driver was not a good experience because the car came in damaged. It was a brand new car and it came back to me with a scratch across the back of it.
The delivery people didn't say much. All they were saying was that they weren't the ones who picked the car up. I don't care about that because the scratch wasn't there when they picked the car up. Furthermore, AmeriFreight sold me insurance and it's been a total waste. The insurance says they have to contact me and I would have them pay for it. I've sent them the bill of lading and the estimate from the body shop but still, I haven't heard "boo" from the insurance guys. It's very frustrating. Nevertheless, it's not really AmeriFreight who caused the problem because they're only brokers.
Reviewed May 5, 2018
I was relocating to a new place and I hired AmeriFreight to ship my car. I liked their reputation and the promise that the charge would only be taken once everything was finalized. My initial discussion with their reps went good but the quote they gave me in the beginning was less than what I paid. When I got a driver, he needed a little more and it was a little disappointing that I couldn't get close to the initial quote that I was told. But since I had given my consent and I haven't paid for anything, that was okay.
The transport organizer was good and everything was explained. Then, on the day of delivery, the driver called up to decide when and where he would be arriving. He navigated the way for me and coordinated when and where the unloading would happen. The proceedings were made easily and painlessly. Then he arrived and delivered on time. I was getting a little late, so we communicated, and when I arrived, the car was already unloaded then payment was made. Overall, I had a very good experience with AmeriFreight. They were quick and reliable.
Reviewed May 5, 2018
I was moving from Utah to Oregon and had three cars. I didn’t feel comfortable with the other two drivers driving that far distance so I got AmeriFreight's services to ship them. However, what I ended up paying was considerably higher than the initial quote I got. But they did say that it wasn’t the final quote. On the other hand, the transport organizer was very friendly and very helpful. She was really nice to deal with. Dealing with AmeriFreight in particular worked out real well. Most of the total area is rural and normal transport car holders wouldn't go there and so it was kind of a rinky-dink fly-by-night type of outfit or pickup truck or the trailer that ended up calling them, but the vehicles got there without any issues.
The driver came to pick them up and I was really concerned about the looks of what he was driving, so I called AmeriFreight back and there was a bit of time trying to get a hold of somebody and then check things out. I took pictures and sent them. The rep said that they were the very first outfit and then she gave it to the supervisor, and he looked at it and he said, “Yeah. It does look pretty rinky-dink. Well, you got insurance. They cover damage,” etc. So it was an interesting experience but that worked out well. The whole transport took about a week.
Reviewed May 4, 2018
I was moving from Oregon to Texas. AmeriFreight had a good price and seemed like they'd get the job done so I hired them to transport my vehicle. But the quote they gave me was inaccurate and about $300 lower than what it actually wound up costing even with the one week window that I had. Also, the drop-off was troublesome. The driver kept having to delay with traffic being what it was then he got stuck in some city. But to me, when you are running a company like that, you need some foresight on what you're doing and give priority to the customers you've already had a deal with. As a result, I was a little stranded without a car for a minute. But I've kind of compensated for the possibility that that would happen.
Reviewed May 2, 2018
AmeriFreight's transport organizer was fine and did a good job staying in touch with me during the moving process. However, their carrier driver wasn't really clear with the instructions on how to get to the place on the day of the delivery. During unloading, he wasn't there and we had to hold the vehicle for a few more days and then pick it up. I guess he had his wife drop it off. Still, it was pretty quick.
Nevertheless, the driver should be more clear where he's at. One time, he sent us a screenshot of his location, but that didn't really help because it wasn't an address or a link. He could've sent us a link. I knew he had an iPhone so he could've dropped a pin and said that he was right where he was. When we were in Austin, he said he was at the Walmart on a certain highway and there were five Walmarts on that highway.
Reviewed May 2, 2018
I moved from California to Texas. I looked at reviews on the Better Business Bureau and then reviews on ConsumerAffairs and other sites. I got 15 or 16 quotes, and AmeriFreight gave a quote that was about average of what I was seeking. At the end it ended up being more, but it wasn’t that much more. It was under $100 more, so it wasn’t significant.
Jorge, the customer service guy was really good. He kept me informed. The carrier driver was very accommodating and really a good guy. I thought it was gonna be a different person, but he was the same person who picked up. I wasn’t here because he beat me here, so he called my dad and my dad went and got the car for me. It was a lot quicker than I thought. He picked up on a Monday late afternoon. And then he got there Saturday, 7:00 AM. I was very satisfied with AmeriFreight and I would definitely recommend them.
Reviewed May 1, 2018
I had a vehicle I was sending to a shop in Northern California for some engine suspension and brake work. I looked at the reviews on Transport Reviews and AmeriFreight seemed to have a pretty solid standing. So I reached out, received a quote and then proceeded from there. Their quote was in line with all the other quotes I was receiving. The rep was very accommodating as well. His name is Harry and he was very prompt. He returned my calls if I couldn't reach him and kept me up-to-date through the whole process. When the driver was arriving, Harry provided me with all the contact information I needed and contacted me again after the vehicle was delivered to see if everything went okay.
Also, the driver showed up very quickly within one business day. I called and the driver was there the next day, showed up early and was accommodating. Everything went smoothly. It was a great line of communication. I’ve ship a lot of stuff and sometimes, the service or communication is pretty poor. But in this case, it was really nice. I had a great experience with AmeriFreight.
Reviewed April 30, 2018
AmeriFreight's quote was competitive with the other ones I got. It was also accurate in the end. The transport organizer was very good and it was easy to keep in touch with them. Also, the driver was fantastic. The whole time, he let me know where he was until it was all done.
Reviewed April 30, 2018
I went with AmeriFreight after reading their Better Business Bureau reviews as well as various online reviews. Typically, having done this several times, the quotes are a lot lower than what you end up paying, but that’s the way it goes. I think the way that these businesses work is that they end up posting these move offers and individual contract drivers are the ones that make an offer. So it’s really about how much you’re willing to pay based on offers that come in and how quickly you need the vehicle. Because if you wait a while, then the quote they gave you is a lot closer to accurate than if you ask them to deliver your vehicle in a week or two. Apart from that, the experience was great. The move went really smooth and convenient, and their team was friendly.
Reviewed April 29, 2018
We were moving and did quite a bit of research online. We looked at Better Business Bureau scores and Yelp reviews. AmeriFreight had the best reviews from what we could see and so we chose them. We were very glad to get a free quote from them so that we could compare it to those from other companies. That made our decision a lot easier. For the level of good reviews that they had, they had by far the better quote. In the end, what I was charged was exactly what they had quoted me. Additionally, their transport organizer did a great job. Their carrier driver was very polite, kind and patient. He really made sure that we took the time to look at the car thoroughly. I thought he was very pleasant. Everything went wonderfully and I appreciated AmeriFreight's service.
Reviewed April 29, 2018
AmeriFreight was prompt and courteous. They were supreme. I recommend them.
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