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AmeriFreight Auto Transport Reviews

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About AmeriFreight Auto Transport

AmeriFreight is an auto transport broker that aims to address the three most important areas of shipping a vehicle: price, quality and safety. AmeriFreight works with a network of more than 11,000 carriers to find the best possible rates. It uses an internal quality rating system to select the top carriers.

Visit www.amerifreight.net
Pros
  • Money-back guarantee
  • Ships more than just cars
  • Discounts available
Cons
  • No phone support on Sundays

AmeriFreight Auto Transport Reviews

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    Page 20 Reviews 2625 - 2775
    Verified purchase
    PriceStaff

    Reviewed Dec. 27, 2018

    I'm 77 and my partner is 85. We felt that driving was a high-risk situation for us and the reason why I went with AmeriFreight was that $700 possibility. But I didn't quite understand that that would be off-season. The probability was very small that the $700 quote would be in-season. You go into a casino hoping to win and you go with the lowest possibility of $700 to get 1,600 miles down to Florida. But at a certain time of year, the probability is far greater that you're going with the top dollar. That wasn't clear. What I thought from what AmeriFreight wrote and from the person I dealt with was that we could go out there at $700 and see who would bid it. But nobody did. We were wanting to get down here a certain time because we had non-refundable airline tickets. And the fact was that we were looking at a time in October when people were starting to ship down for the snowbirds.

    It was our first time and we were totally ignorant when we started this process. But it was my not fully understanding when I was pricing out the transport and comparing prices with different companies that the low price could happen. But the person we dealt with at AmeriFreight tried two different or three different ways to clarify though. She was as clear as one could be that it goes out to bid and you can't tell. The price does depend on whoever would want to come down here at that time. When we went to settle our date, it was very clear to the person we dealt with and to ourselves that we were gonna have to take whatever bid we got. We had to take the highest chance, which was $1,400 and some. But that aside, everything went really well. AmeriFreight gave us a good person to haul us down and it went smoothly. I'd recommend AmeriFreight.

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    Customer ServiceStaffDelivery & Shipping

    Reviewed Dec. 26, 2018

    I bought a vehicle from across country and had it shipped to me through AmeriFreight. The lady was very responsive. AmeriFreight's customer service is really good. I could always get in touch with them. It's just that they could never get a hold of the broker, that was shipping the car, in a timely manner. When I asked if they got the car the broker was impossible to get a hold of. It took a couple days for them to even give a response. I only got a callback when AmeriFreight tried to reach out to them. I got a call back a day or two later saying, "Hey, here it is." But every time I tried to call the broker directly, there was no answer.

    From the time that they picked up the vehicle out of state or it took like a couple weeks. It was probably the longest process I've seen, but maybe it was because of the route. The broker wanted to pick some things up along the way. They were in Seattle, Washington, and I was in Florida. So my advice to AmeriFreight would be to disclose that to a customer that the car would arrive safe, but they would not be able to contact the broker easily throughout the wait. But overall AmeriFreight was great. The broker wasn't communicating very well but the car made it safe.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 25, 2018

    I was moving a vehicle from East Coast to West Coast where I’m currently living and since I had used AmeriFreight four-ish years ago for a similar route with a different vehicle, I went straight to them. With the first time, I went through a few different options on the website and it still worked but this time, their website has improved a lot. It was a lot easier to navigate as far as trying to check and make sure that they’re still decent. The service provider I got was also very prompt. They were prompt last time as well but this time, he called me back within 24 hours with a carrier option. He was also able to advise me based off of the patterns for the season as far as if there was a good likelihood where we would get additional options and what the price range would be within those options.

    The quote was higher than I was expecting. Last time, it cost me about $1,000 to get the car cross-country and that was during the winter season. But given that it has been four years and gas is expensive, I wasn’t too terribly put out with the increase. The rep was also fairly upfront with what the end dollars would be and there weren't any additional fees that I had to worry about. AmeriFreight also still offers additional insurance for anything that the carrier operator's insurance would not cover if the vehicle were to be damaged by storms in transit or on its way to us off the rig.

    When the rep contacted me after I had signed the contract, I thought that it would be pretty instant to the carrier. But when I called the carrier to confirm some details, they had only just gotten the information. So I was a little ahead on that one. But for the pickup, I was told that getting a pickup vehicle down was hard so the location ended up being a parking lot. But it was the same location as last time and it was easy to follow. I had a family member on the East Coast handling the pick-up and he didn’t have any issues. The route was approximately the same and there was an establishment of communication. I was given the carrier’s information if I needed to follow up with them. But I wasn't stressed out about it at all and it was pretty hands-off this time.

    For the drop-off over here, I got a call a couple of hours in advance. The carrier had also given me a call before that, giving me the range so we could expect the drop-off. Last time, they ended up delivering three days in advance of what they had quoted me and I had to scramble a little bit. But this time, it was right on the nose from the estimate. So that was reassuring. You can expect to wash your car at the end unless you're getting covered transport. But the experience was on par with my expectations and I would certainly use AmeriFreight again or recommend them to others if they had to do a similar coast-to-coast route. Harry, the agent I worked with, was very helpful, upfront and prompt. So I’d recommend him in particular.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 24, 2018

    Since I was moving back home, I needed to ship my car from California to Georgia. I called three different people and I saw five different companies on the internet. The guy from AmeriFreight was very upfront and informative. He told me how it was and how it was done. He also informed me on how the system works. And as with the other company, he kinda warned me on what they would do.

    During the pickup, the guy who came was very nice and friendly, so that was nice. The delivery was really good too. The driver called ahead of time saying he might be there in an hour or that he might be there around a particular time. He also called an hour before he was actually there. From pickup to delivery it took less than seven days. The move was on a whole other side of the coast so it was a pretty good timeline. The original quote I was given was around 900-something, but the final quote was 1,300. It was the same throughout with the other companies as well, so I wasn't upset about it.

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    PricePunctuality & Speed

    Reviewed Dec. 23, 2018

    My initial estimate was for $1063. This was for the "economy" pricing. I actually read the terms and understood that there was around a 35% chance of this price happening as it is contingent upon carriers basically filling empty space on an existing run. Based on that, I planned on paying a bit more to get my vehicle moved. Richard did a great job of keeping me in the loop while finding a carrier to transport my RX-7 from Kansas to Oregon. I took a couple offers from carriers either coming in way overestimated price ($1400) or wanting to pick up the next day or in a few hours from initial contact before we found one that worked.

    Since I wasn't under tight time constraints, Richard helped me work through not just accepting the first offer when it came in too high. He also helped find a carrier that could handle me not being immediately available by phone during business hours due to my job constraints. The carrier that Richard eventually found me picked up the vehicle from a storage facility and dropped it off a day earlier than expected.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 23, 2018

    We just moved from West Coast to the East Coast and needed to ship our vehicle. We went to AmeriFreight because of the price. And while the original quote was fine, it bumped up about 40%. It went up towards what the other quotes were and I fully understood why so I'm not complaining. Everything went smoothly with our transport organizer, Danielle. And although I haven't given any money, I was committed. I've never done it before so having the car transported properly in a timely fashion was more of the issue than anything else and it worked out great.

    They told me it would be about a week, and it got there within a week. The driver was great too. He was very communicative. I had no trouble at all with him. In fact, I really had no trouble at all with any of the processes even though the car was dirty, but you have to expect that since it went 2,400 miles. Given my experience, I would definitely recommend AmeriFreight.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 22, 2018

    We looked at four transport companies when we needed to move our car from Cleveland to Tampa. We liked the demeanor of AmeriFreight's salesperson on the phone. She was very knowledgeable and came back in the right amount of time to get me what I needed. Our interactions with the carrier driver during pick-up and delivery made our experience the best. All the rep did was set up the move but the gentleman that AmeriFreight used to transport the vehicle down here was fantastic. He met us and delivered the car in great shape. The quote we were given didn’t change too. The shipping process took three days. The whole experience was something that I would highly recommend. After reading a lot of reviews about this business itself, I know that you can have good experiences and bad ones. I had a good one.

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    Price

    Reviewed Dec. 21, 2018

    AmeriFreight gave me the most reasonable price, while the other companies are charging $1,500 or more. And with AmeriFreight, I found someone to take the car the day after I called. The rep who organized the shipment called me ahead of time and I just gave the car to the guy. He went over the car and made sure he wrote down if it had scratches or anything. And then, he put the car in and gave me the paper for me to sign. They got the car delivered around the day they said they were gonna get there and it arrived exactly how it left.

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    PriceStaff

    Reviewed Dec. 21, 2018

    My boss goes back and forth to the East Coast every summer and she takes her car with her, so we needed it to be shipped back. Our previous transport company was way more expensive, so she wanted me to research. I found AmeriFreight and their initial quote turned out to be a little over what we paid, but it was understandable. It was also the lowest quote we got and the car arriver in good condition. Moreover, the rep we dealt with was just terrific. She kept on checking back with us, but didn't check back with us too much. She was on-the-ball. And the carrier driver spoke English. It's always easier when they speak English.

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    Customer ServicePunctuality & SpeedDelivery & Shipping

    Reviewed Dec. 20, 2018

    My car didn't pass the California Smog Check, so I bought my parents' car off of them and gave them back my old car as kind of a trade. My brother had a car sent over by AmeriFreight a couple of months before and he was very happy with them, so I got them as well to ship my car from California to Florida. I took advantage of their free quote option. The transport organizer, Richard, was on top of things and did an amazing job. I had to call a couple of times because it was around Christmas time and Richard was saying that was gonna affect things a little bit. But I got a callback in a couple of days from a shipping company that was very fast. I put in the request for shipping on a Thursday and got a callback from Richard on a Monday. Then the transport company, California-Florida Transport, was here the next day and they were great.

    It took under a week for my car to make it to Florida, so the transport was better than we expected. It was super quick and we weren't expecting it to be that quick. The car is 20 years old, but there wasn't a scratch on it and nothing was found when it got back. I'm very happy with AmeriFreight. I might be shipping a vehicle again next year and I would definitely go with them.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 20, 2018

    I was moving and AmeriFreight came up on Google search. I read some reviews and it seemed to be where I wanted to be. The quote was a little higher than some of the online quotes but I felt safer with them as opposed to just going straight to the source. I wanted that reassurance since they are brokers and I understood that there was a broker’s fee which was the additional charge. Danielle, the rep, was awesome. She went above and beyond and she made sure that I was taken care of. She had the personality that you could easily talk to and I felt comfortable shipping my car with them. Everything was fine with the delivery and the first one was quick. It was within three days. The second time, it took them over a week which was okay.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 19, 2018

    I was receiving a car from a family member and I needed to get it from California to Georgia. I had a conversation with the AmeriFreight representative who was very helpful and I liked the idea of them acting as an intermediary. However, AmeriFreight's quote was not close to what I actually ended up paying and there was a bit of a breakdown in my interactions with the carrier driver.

    My request was that AmeriFreight would be doing the communication with the carrier, but I received a call from the carrier stating that they were not gonna drop off at my location, which I was not aware of. They provided me an address which was an active lane and it wasn't even a parking lot. It was just like they would drop it off on the street. So I had to work with the carrier and I found an alternative location which they thankfully accepted. But it was a significant amount of time and energy going back and forth with the driver who couldn't communicate very well, and then their dispatcher who I don't think was non-complacent. They had to sort of shift their schedule.

    Then there was the lack of transparency. My understanding was that the car was gonna be dropped off at my house, and I was never communicated to until close to pick-up when they were on their way to drop off, within five miles of their location. I thought that the pick-up would be a lot easier. Nevertheless, it was three to four days from the time they picked up my vehicle up to when it was delivered. They arrived the day before the expected date. They didn't drop off at my wife's house though and I needed to take time off from work. We had an event also, so it added to the hassle. Moreover, it was compounded by the fact that most of that transaction occurred over the weekend which I recognize she was not gonna be working, but it was a casualty of bad scheduling to where that was in my responsibility.

    There are so many carriers out there that I'm confident that another carrier would have acted on my behalf. Someone else might have been able to rise to the occasion. This is not my first time transporting a car, and undoubtedly, I'll have to do it again. However, I will probably go back out to bid rather than go directly to AmeriFreight.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 19, 2018

    We needed to ship a car to another family member in Oregon. We were looking at two transport companies and we ended with AmeriFreight. We had a good experience with them. The price was higher than we wanted to pay, but no one else was able to make the connection to the small city in Oregon where we needed the car to go. Our rep couldn't find anybody originally but she let us know upfront really quickly that the price was gonna be higher. It took her five days to find a transport company that could take the car. Once we did that, everything just lined up perfectly.

    From beginning to end, the process took 10 days. The car left and it arrived in six days. We had a problem on the far end wherein we didn't know where to meet the transport truck to get the car. But they worked it out pretty smoothly. They were very accommodating and the meeting was done in a grocery store parking lot. Other than that, everything was on time and everything cost what it was supposed to.

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    PriceStaff

    Reviewed Dec. 18, 2018

    I was moving and I needed to have my car transported. I looked at various brokers and chose AmeriFreight because it was in Atlanta and also, it seemed like it had a good track record and reviews. The free quote was fine and accurate. Dealing with the rep was very good, and she was personable and responsive. The interaction with the driver was excellent. AmeriFreight chose a good carrier. The transport took 5 days and the condition of the vehicle was perfect. It was the same as when we left. It was a good experience.

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    Staff

    Reviewed Dec. 18, 2018

    I would recommend AmeriFreight. I left a new job and started a new one, and I moved across the country and needed to have my car shipped. I looked at half a dozen companies and I used AmeriFreight because of the price. I also used them years ago. The guy I dealt with was really nice. His name is Richard and I liked him. He was direct of what he wanted to do and he gave me the military discount. 100 bucks here and there helped.

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    Customer ServicePriceStaff

    Reviewed Dec. 17, 2018

    I searched for shipping companies online and then I ended up speaking with a guy from AmeriFreight. He was a really good guy that helped me out, and he was the reason I went with AmeriFreight. He explained all the quotes and all the options. He got me a truck the next day, and he communicated with me through the whole process all the way up to delivery. The carrier driver was fantastic. He picked the car up and I met him up here in Illinois the next day. From my first call to the transport company to getting the car took three days. Also, as far as cost compared to everybody else, it was right in line, and the service was fantastic. I'd use AmeriFreight again.

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    PriceStaffDelivery & Shipping

    Reviewed Dec. 17, 2018

    My oldest was going off to college in Tampa and her sister decided to go with her. I had to have both cars shipped from Fairfield, California to Tampa, Florida which was like 2,600 miles. I went online and AmeriFreight came up first. I just punched on it. I was asked where the cars were going and when I needed them by. AmeriFreight said that they would get the car in Tampa the best they could and for the most reasonable rate they could find. They came in about $400 higher than what the quote was but that was almost to be expected. Otherwise, they followed up and they got the job done. It was all good. The driver had some issues with his trailer. But as it turned out, they just got the cars off the trailer, drove them to the kids, and signed off on it. There were no damages. The driver seemed cordial enough and everything went well according to plan. Everybody's happy at the moment. I'd totally recommend AmeriFreight.

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    PriceStaffDelivery & Shipping

    Reviewed Dec. 16, 2018

    I needed to ship my vehicle 700 miles. At the time, I was talking to a few companies. I found AmeriFreight and I was very happy I did. With other companies, they gave me some information before I signed up for a contract. But then afterward, things were totally opposite. Conversely, working with AmeriFreight was a great experience. The quote they gave was relatively accurate and the rep who helped me, Harry, was wonderful. He kept informing me and talking to me. He assured me not to worry and that he was in charge for my car. Delivery came within one week and the person who came with my car parked his big truck next to my neighborhood. He then drove my car to my parking yard. If somebody needs moving services, they should definitely use AmeriFreight.

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    Customer ServicePrice

    Reviewed Dec. 16, 2018

    My mother-in-law was giving us her old car in Minneapolis. It's a Prius and it was in California at the time, so we had to ship it out. We did a search and a bid to see what fares we would get, and AmeriFreight gave us the best rate. So, we went with them and the whole transport took five days. The quote they gave us was good but they would let us know what was gonna happen at the very last minute. For example, they would say they were ready to go today at 11 o'clock but my mom's at work and I couldn't have her just drop everything and come home.

    They also said that they were gonna give me a heads-up when the car was gonna arrive and they gave me a window. Then they said the driver would call and let me know so I could be ready. But they never called. Then, all of a sudden, somebody was saying that they were outside our house. I happened to be at home then but I didn't even think the car was coming that day. So it worked out okay, but it could've not worked okay. During the drop-off, I gave the cash and walked around the car to make sure there wasn't any damage or anything like that.

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    Customer ServiceStaff

    Reviewed Dec. 16, 2018

    We run a storage company and we had to ship a customer’s vehicle. AmeriFreight is local and they're in Peachtree City so we used them. Everything went smoothly with the transport organizer. They guided us through the process and made it easy. The driver who did the pick-up was good and thorough. He walked around the car, made sure he had inspected, and he took pictures and sent the email out to us. The transport took about 5 days and everything made it to where it was supposed to be. Everything went perfect. I would refer AmeriFreight.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 15, 2018

    I was relocating from Houston to Seattle and I searched online for a provider. AmeriFreight got good reviews and I contacted them for a quotation and to see if they will be able to follow through the whole process because I read in the reviews on the internet that there are some folks that don’t follow through with the carrier. They said it was in the process which was why I decided to go with them. The price was slightly higher but it was within a reasonable range. Nicole, the rep, called me whenever there was an update and then AmeriFreight would email it to me. They would say why I need to see her email and to call her. She responded to me right away and if she wasn’t there, she would respond to me within a few hours.

    I shipped the first vehicle and the service was great. I was provided with all the updates. I was able to reach AmeriFreight and they answered all my questions. The transport driver also updated me and told me when the vehicle would arrive. It was not very precise but we had communication. The vehicle was in great condition when it arrived and there was no damage. AmeriFreight is a great company and I have decided to ship my second vehicle with them as well.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 15, 2018

    I live on the West Coast and have family on the East Coast. I wanted to have a vehicle on that coast so I sent it. The initial quote from AmeriFreight was the lowest amongst the seven quotes that I got. It caught my attention although based on the vehicle and the distance, it went significantly higher than I thought it was going to. I sent an email to AmeriFreight and a rep replied to me. Their customer service was fantastic and whenever I needed to have communication, the rep got back to me within a day or less and sometimes within the next hour. When I called, she was ready to answer her phone and gave me some information or track down the information I was looking for.

    AmeriFreight initially said it was going to be door-to-door transport but because I lived on the Coast of Oregon and the truck was being delivered to a smaller town in Upstate New York, they wanted me to bring the truck somewhere around I-5 running through Oregon. I did that and they dropped the vehicle off along I-90 Freeway in New York. My vehicle was picked up by a flatbed tow truck driver and was then driven up to where the truck was gonna start its trip to New York. It cost me four and a half hours getting the truck from where I live to where it was going to be picked up and cost my brother three or four hours to pick the vehicle up on the freeway so that wasn't ideal.

    Also, I nor my brother could not get a hold of the driver directly which was very frustrating. I got his phone number from the broker but that phone number didn't ring and immediately went to his voicemail saying the person wasn't available and that the mailbox was full. That was not very nice and I did not appreciate that. Still, my experience was satisfactory in general. The shipping went fine and the truck was in good shape.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 15, 2018

    AmeriFreight had good reviews online and the quote that they gave me was fair. The transport organizer who who helped set everything up for me was super nice and she always answered the phone. If I had any questions or concerns, she always got back to me as soon as she could. But the carrier driver didn't have English as his first language, so it was hard for us to understand what we were saying to each other. Nevertheless, we got everything sorted out and everything went fine. The shipping process from beginning to end took six days which exceeded my expectations. I was highly satisfied with AmeriFreight and I would definitely use them again in the future if I ever needed to ship a car.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 14, 2018

    I was shipping our vehicle from New York to Florida. It's a race car and I was having it on the track in New York and brought it back down to Florida. I did the online thing where I put in my name and some brokers came up on it. AmeriFreight's quote was good and it was within the middle mark. Their transport organizer was very cooperative and the carrier driver they sent was on time. He was polite and helpful in getting the car out of the trail. From the time I found AmeriFreight, arranged the date, and shipped over, the shipping process took two weeks. It's a good and reliable company. I was happy with them and I'd use their service again.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 14, 2018

    Based AmeriFreight's online profile, they have very solid reviews, good customer feedback, and customer care. Also, the quote I received was market competitive. It was actually the same price that I ended up paying at the end. I shipped a Lexus SC430 from Tampa, Florida to Long Island, New York, and the transport organizer I worked with had outstanding customer service. Her name is Alicia and she was very proactive, customer oriented and did a significant follow-up.

    However, I had more of an average interaction with the actual driver. I didn't get the same level of pro-activeness unlike with Alicia. In fact, I did a follow up with AmeriFreight, trying to find out when he was going to be here. He ended up calling right when he was showing up, which wasn't totally a problem, but I would have liked a little bit more of a heads up. And then on the drop-off, he had problems with the truck en route. So, we were delayed a few days. But there was not a whole lot of communication on when we can expect them. It was kind of just a waiting game to figure out when he would get here. But overall, I had a good experience with AmeriFreight.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 13, 2018

    I had to have a car shipped from Chicago to San Francisco and I needed an enclosed carrier. I compared the prices of moving companies and AmeriFreight was a much less expensive option. The salesperson from AmeriFreight set everything up and it was all done the way it should be. His superior took it over at one point when he was away and that worked great.

    I was originally quoted one price but then when the driver got nearby, I was called and told all these extra stuff in the car that accounted for more weight and that the driver needed a greater payment. I called the driver and he wanted $400. I asked if I could have it down to $200 and he said it was okay. I got a bit squeezed at the end but that was the only hiccup in the whole process and it wasn't entirely unfair.

    The transport took four days rather than seven and it was faster than I expected. Although I was having the car dropped off at a shop and I was scrambled to have enough room to take the car, but it was okay and I would rather have the car faster than slower. I understood how it worked as this was a driver who was transporting multiple vehicles with multiple stops at different places along the way. He communicated well, called me the day before and things were fine. Also, it was a much more high-end expensive car carrier than I expected. Typically, it's an open carrier that's enclosed with cloth but he had the kind that transports race vehicles so it was a large box trailer with multiple car levels inside so it was amazing. It was well done and I would recommend AmeriFreight.

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    StaffDelivery & Shipping

    Reviewed Dec. 13, 2018

    I looked into three companies before deciding to go with AmeriFreight. It just seemed to be the most established, and had a good reputation. The quote changed a little bit, but I anticipated that because they were upfront and pretty honest about the fact that it was preliminary. The rep I dealt with was Nicole and she was very personable. She was very conscientious and followed up, so I really had no issues with her. At one point I had to postpone the shipping, and so when I re-instituted it I went back to her. I made a decision and I stopped shopping, and I just dealt with the one company, that worked better.

    The carrier driver was also very personable. We chatted for a while. I asked and he told me a little bit about his business. He lived in my town, in Sacramento, so he was anxious to get back. But he was professional and a nice guy. The transport took 3 days from Atlanta to Sacramento. He just did 800 miles a day, with a truck full of cars.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 13, 2018

    We called on a couple of people and the AmeriFreight guy seemed responsive and good on the front-end. He gave us the price range that he thought we could get it at, although it clearly wasn't that. It was $300 or $400 more expensive and it didn't deliver on itself. The broker was just in it for their broker fee and didn't go above and beyond. It took around 16 days to deliver. They picked up before Thanksgiving and sat on it. The broker who was in charge of our transport said that he couldn't get a driver on the phone or couldn't even get in touch with the dispatch, so the car was delivered a day later than what the window was. It was delivered on the 2nd and it was supposed to be the 29th to the 1st. It felt like they took their money, they got their cut, and they really didn't give a crud.

    The price that they had originally offered me was also considerably higher, so I didn't feel like they cared to really negotiate with the drivers and get us the number that was closer to what they quoted. The person who was assigned to us was a nice guy but I felt he was blowing smoke up my ** towards the end. There was one specific instance when I asked him where the car was and why was it taking so long. He said that it showed that the vehicle was delivered, but I told him it was not. I felt like the guy was sleazy.

    AmeriFreight didn't really manage the driver well. The guy said he couldn't get in touch with the driver or dispatch, yet my father-in-law was able to get on the phone with them to tell me updates better, so I felt the broker did not care about keeping us informed, keeping our mind at ease, and holding the driver accountable for not sticking to its deadline. I was disappointed with AmeriFreight and I would not use them again.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 12, 2018

    I needed to ship my vehicle from California to Norfolk, Virginia due to military orders. I've been doing a lot of research and sometimes, some people are shady so I wanted to find a reliable company. Because of the reviews in certain websites, I ended up choosing AmeriFreight. The quote that I was given was good. They're brokers so when they gave me one quote. It was too high so we waited it out and they got me a better quote, $400 less. Every time there was somebody who wanna take the job, the transport organizer would check with me and make sure that I was okay with it or if I agreed with it. Once I agreed to it, she walked me through the process and gave me point of contact of the actual company that picked the vehicle. She also coordinated the delivery as to where I was gonna meet, etc. She did very well. The whole delivery process took 12 days which exceeded their timeline because they gave a 14-day window and they called me at 12.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 12, 2018

    I needed to ship an older BMW to my brother in Virginia to restore it. I like that AmeriFreight is right here where I live. I also went out to the website and saw that they had really good reviews. That was my first time dealing with a broker. I have shipped a car in the past, but I just found somebody, read the reviews and went with it. But it appealed to me to work with a broker who works with different carriers, so that I could get the better price. I dialed their 800 number, left a message and then they called me back and gave me the free quote. I also went online and put in my parameters and it spit out some quotes. What they quoted me was cheaper than what I found online and it was accurate down to the penny.

    The transport organizer was really good. He seemed very personable and I liked his personality right away. I also felt very comfortable with the driver. I was surprised to find that he was from the Virginia, Norfolk area. He knew exactly where I was trying to get the car to. He called off a couple of streets, so he was very familiar with where we were going. He was real nice and personable. My brother took delivery on the other end and didn’t have any issues. I had a great experience with AmeriFreight overall.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 11, 2018

    Shipping my daughter's car through Amerifreight was definitely the right choice out of the numerous quotes we had to choose from. You see, my daughter is a young adult in the US Navy and is currently stationed in California. Home, however, is in Indiana. There are 2,183 miles between us. But of course, I still get to do some of her legwork and still the one to read the fine print on important decisions. Back in March she drove her car home for me to keep safe while she went on a 6 month deployment to Japan. We had originally hoped and planned that when she returned Stateside I could drive her car back to California for her and hopefully take in some sights but, over the months, circumstances for both of us changed and it just wasnt a feasible trip. Regardless, she NEEDED her car for work and getting around an enormous base.

    We considered several options but after researching ideas and weighing costs, we decided to have her car shipped. Being a first time for both of us looking into Car shipping, we were kind of overwhelmed. We had no clue how it all worked at first so I dug into the internet. I looked up several sites that compare multiple car shipping sites at one time and considered their reviews. I must've read about 50 different Car Shipping Companies from the comparison sites. But, only a few made the cut on all the lists and even less made it in the top 5 ranked Shipping Companies in every comparison. AmeriFreight was the only car shipping company who checked out across the board. Working with a desperate for her car daughter, little money, and it being the week before Thanksgiving no less, I fearfully and naively requested quotes from all of the few that were in the top 5.

    Almost immediately, all of them responded but, only 1 fell within our budget. Again, it was AmeriFreight. So, when Richard **, a representative from AmeriFreight, personally contacted me regarding their quote I secured them as our team. Richard explained the shipping process in detail. We learned that places like AmeriFreight are sort of the middleman between the customer and the Carrier Companies. Richard negotiated on our behalf with those companies. We only had $900 we could pay and not a penny more. Being the week of Thanksgiving, the average price from all of the Carriers was well over $1100. But Richard went above and beyond refusing to give up until he found us a Carrier, at our asking price, and one with an A+ rating. He worked the details out with the Carrier and explained the rest of the process we would go through from that point.

    The Carrier driver called me direct at that point and confirmed AmeriFreight's arrangement. I met the driver at our discussed time, signed off, and off the car went to California. Within 3 days my daughter had her car back safe and sound. I have a very happy daughter and she has her car. We owe it all to AmeriFreight and specifically, Richard **. He was professional and down to earth but most importantly, he knows his job and does it well all while jumping through hoops to oblige his customer's needs. Here's 4 thumbs up from my daughter and I for AmeriFreight. We will definitely choose them for all of our car shipping needs in the future!!

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 11, 2018

    I did a quote with AmeriFreight and they gave me $700. By the time the vehicle ended up leaving, it was $1,100 and I didn’t like that at all. The rep called to tell me that the rate I got from their system is estimated and they can only ship that car for 900. The quote that they gave me was based on them shipping my car guaranteed within a short period of time. That was why I went with them. I’ve owned trucks before and we’ve always had insurance on the vehicles in case something goes wrong, so I know how the industry work. But their reps came to recommend that I have an insurance on the vehicle. Otherwise, if something goes bad, I have to deal with it. I can’t go to Mississippi to pick it up and drive it here so I was looking at a $700 bill and all of a sudden, it's at $1,100. They do what they said they were going to do. But I don’t like their business practice.

    I was gonna pay with my American Express, and they said that if I were to use American Express, they have to charge me extra. So, using my American Express cost me an additional $70 and I had to go on credit with it. When I came to make the payments, they picked up the next day. I’m never gonna use them. They exploited my vulnerabilities. If I buy another car out of state, I’ll either go drive it or I’ll take my time and have somebody come to drive for me. Transportation is well-regulated by the government and once you agree on a project and somebody gives you a payment, you are required to pick up the item and deliver the item the way it should be. The only thing is I don’t know about the car-hauling industry. That was the only reason why I didn’t wanna argue too much. But, I’m not gonna use them anymore. They were very dishonest.

    They started by telling me there was no truck in the area at all so it’s gonna take a bit of time only for them to tell me right after I gave them payment that they found somebody. When I do business, I don’t care too much about the contract. I care more about the people I’m doing business with. If I think they’re genuine and they’re legit, I don’t mind going to agreement with it, and this was one of my terrible mistakes. They were duping me. Nonetheless, the truck driver was excellent. When I met him to pick up the car, I found out that he is an owner-operator and he drives his own truck. So, his attention to stuff is quite different from somebody who is driving somebody else’s truck. The problem is with AmeriFreight. So, I’m not doing business with them again.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 11, 2018

    I called two others companies and asked, but my daughter had used AmeriFreight before 3 times and she recommended it when I was looking. She said she always had good experience with them. The quote was 925 and the other ones were higher, closer to 2,000. The letter said $600 and some, and that’s all I brought with me for the truck guy, and he says, “No, you owe 1,200.” I was wrong, because it really was that much. Nobody ships a car for that little. So there was a little misunderstanding, but I had the cash and I did pay him.

    AmeriFreight called me and I said, “I understand, and I’m really sorry." I even made the call, that I had the poor man wait for a while but it was all said and over. The rep who helped me didn't speak very much English, but he did his job. The carrier driver called me when it was to be picked up. He was a little bit late, but that was okay. He couldn’t get into my daughter’s townhouse complex because his truck was too big, so we went outside a bit and he put the car right on and said it would be so many days. I had picked a parking lot of a grocery store, and that was exactly where it was delivered. The vehicle was dirty but it was in good shape.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 11, 2018

    AmeriFreight had good reviews online and their quote was reasonable. We had a conversation over the phone, and they organized a quote for me. The driver was pretty much on time. We picked a good spot for him to pick up my car, and everything went pretty well from there. They called me after two days but I wasn't able to pick the car up. So I picked it up the next day. Everything went just as I wished.

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    Customer ServicePriceStaff

    Reviewed Dec. 10, 2018

    I wanted to transfer a vehicle to California and there was a selection process for the transport company. I decided on AmeriFreight after some internet checking and in particular, I liked the response that I got when I called. They seemed to be very knowledgeable and it was excellent to deal with them. The quote was also appropriate once I understood the process. The transport took seven days, which was as quoted. AmeriFreight is a quality company. They know their business and they see the job through.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 10, 2018

    We moved from Upstate New York to Austin, Texas because of my job, so we wanted to ship one of our cars with AmeriFreight. My cousin was the one who referred AmeriFreight to us because they have already shipped their cars once. Their quote was good and the rep got me the driver in the next week. The driver was on time. He told me that the car would be delivered in three days and it was delivered to my cousin's frame in that time frame. My car was in a pretty good condition The service was great and I would definitely recommend AmeriFreight to others.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 9, 2018

    We were trying to get my vehicle shipped for a relocation. I decided to go with AmeriFreight pricepoint but they weren’t able to lock down an accurate quote beforehand. There was a 90% increase. We also had a little bit of issue on the front end, just as far as coordinating because of the days and times of it. The price, obviously, they’re gonna say is restricted to availability on the area. So, it delayed when our departure was. But as far as delivery went, everything was on time and communicated effectively. The driver was courteous and pretty much on par with what I would expect from a delivery driver.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 9, 2018

    I needed to get my brother's truck to Kentucky for him and in finding which company to use, I spoke to a couple of different people. AmeriFreight had the best price and to get the quote, there was an online option but I also talked to a nice lady. I also had a very good experience with the transport organizer. The rep answered all my questions and was very professional. The transport was two days long and on the day of the delivery, my interaction with the driver also went very well. They got here late but it was because there was a lot of traffic in the area. AmeriFreight got the job done and they did a very good job.

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    Reviewed Dec. 9, 2018

    I was relocating and per recommendation, I used AmeriFreight to transport my vehicle. The transport organizer was very helpful. My husband was pleased with the service. I felt uneasy with their process when the quotes first started coming in. I used their free quote option and it came in a little too low. Then the initial pricing that I was given at the beginning was higher. And the price with who we finally went with was drastically higher than that amount. Since we had some time to play with, I was able to get something lower than the initial quotes, but still higher than the free quote. If someone was trying to budget against the initial quote and they had it in their mind, then that may cause some issue. It would be better to give a range, between this price and this price, so one can have data for payment. Overall, everything was fine.

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    Customer ServiceStaff

    Reviewed Dec. 8, 2018

    I needed to ship my car from Phoenix to Arizona and I chose AmeriFreight based on the pricing. The woman I dealt with was good and the only thing I didn't like probably had nothing to do with her. It was the company's policy. There was something in the quote to be effective within five days. But it wasn't in actuality five days. It was six days. That was a little bit confusing. I also wouldn't use the driver again. I wouldn't recommend him to anyone either.

    When I tried to shake the guy's hand, he kept his hand balled in a fist. I understand people from other countries don't believe in touching other people. But after he picked up my car, he had a clipboard that was still open and he used the hood of my car to shut the clipboard close. He put it down and kinda slammed it down on my car. That was very disrespectful or just lackadaisical on his part. On the other hand, he did ship my car within three business days. But my father was picking up my car and I was trying to communicate with the driver, asking if he could give me a time so I could let my dad know when to be there. I guess he didn't speak English very well so I don't think he understood what I was saying. So there was a communication barrier there.

    Then when he told me when the car was coming, my dad tried to get cash out. But the ATM would only let him pick up so much cash. He told me he would have to wait until the bank opened in the morning for him to get the rest of the money out. When the driver arrived that morning, he called and said that he was here. I told him my dad had to run to the bank really quick and he would be there within 15-20 minutes. But my dad told me that when he picked up the car, the driver seemed angry. He was sitting in my dad's driveway and he looked like, ”I have other places to be. I have other cars to drop off.” That was a little creepy. So I would not recommend the company to anyone.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 8, 2018

    We were moving across the country and had already decided that we were gonna ship a car by the time we had contacted AmeriFreight. Before that, I did a bit of shopping around online and found AmeriFreight's price to be average. In the end, I picked them 'cause they seemed a little more transparent than some of the other companies I talked to. They were upfront on how the process works, and that the price could be higher or lower. They also had good reviews online.

    I had a good interaction with the transport rep and getting set up was all seamless. They made the process easy. They explained everything up front and once they got to that point, it was all smooth sailing. However, we ended up paying a little higher than the estimate that we got online. But I had read in a lot of reviews about auto transport that that tends to happen. It would have been nice to get the price that was in the quote or the estimate, but it was fine. In the end, I still felt like it was at a competitive price.

    The carrier driver was good. He called me ahead of time, and we worked out a spot for me. I wasn't there to receive the car, so I had to coordinate with him to meet with my mom, and he was really helpful about that. I also talked to him twice while he was on the road to get an idea of his estimated time of arrival. Then, there was a second driver who took the car from Denver to Colorado Springs, and he was helpful as well. All around, everybody at AmeriFreight was easy to work with. I would recommend people to at least to get a quote from AmeriFreight, talk to them 'cause I assumed they'd be competitive for other routes as well.

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    Reviewed Dec. 7, 2018

    I just joined the Navy and I was stationed across the country. My vehicle was transported from Walla Walla, Washington to Virginia Beach, Virginia and it took around eight days using AmeriFreight. The transport organizer was very helpful and I was always able to reach him. I picked up the vehicle and it arrived in fine condition. The initial quote that I got had an increase but it wasn't anything dramatic. I had a good experience and I'd definitely use them again.

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    Customer ServicePriceStaff

    Reviewed Dec. 7, 2018

    We moved from one state to another and needed to ship our car. We looked in a rating app and AmeriFreight had better ratings than other transport companies. The quote that they gave us was a little higher, but they seemed to be the better company, so I was going to pay a little more for their service. Their transport organizer, Gerald, was absolutely great and very responsive. He did a great job and I couldn't have asked for a better one. He sent me all the paperwork that he was going to do. He gave me a call several times before and during the transaction, then after the transaction he asked how everything went. That was good service. Likewise, the driver was okay. Since we were in limbo at that time and not sure where we were gonna take the car, I had it stored at their lot. Overall, AmeriFreight's service was very good and they did a great job. They're a good company to use and I would recommend them.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 6, 2018

    I moved and had my car shipped by AmeriFreight. The transport organizer was good and followed up quickly. The carrier driver was very good and contacted me prior to the delivery. The whole process from beginning to end took a week. But the quote that I was initially given was a lowball. The experience was mostly average. It was okay, but it was not outstanding.

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    Reviewed Dec. 6, 2018

    I moved from Florida to Louisiana and AmeriFreight did great. At the beginning, their quote was a little bit more expensive than some of the others' but after I researched the company out, I thought it was worth it. AmeriFreight had a good record. I talked to Samatha and she worked out a good deal. It was a win-win all the way around. The driver, Louis, was very good as well. If I need to ship a car again, AmeriFreight is certainly who I would go to. I've also recommended them to a couple of people.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 5, 2018

    I was doing a PCS move across the country and shipping my '98 Jeep Wrangler. Since I liked the reviews of AmeriFreight and since people have used them before, I got their transport service. They found a driver for me quickly and the transport was at an affordable price, especially as I contracted the service on short notice. The transport organizer who helped me schedule the transport was good and the carrier driver was good as well during the delivery process. I had an issue with my car that the driver voluntarily fixed for me when he picked it up. Also, he coordinated with me on the time and he got my car there. So, I was pretty happy with everything and I would tell people to definitely use AmeriFreight.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 5, 2018

    I moved from Texas to Arizona and needed my car shipped. We received a referral for AmeriFreight and the person we dealt with was very nice and helpful. He kept me engaged throughout the entire process. The driver was also super nice and really speedy. He called me before he was coming and made it on the time that he said he’d be here. We did the full inspection and signed the paperwork. It was excellent. There was a little damage to my car, which I didn’t notice until a day after it was delivered. I’m assuming that when they put the car on the truck, they had to lock the steering wheel and whatever mechanism they used kinda tore into the leather on my steering wheel. But I didn’t feel like it was worth to do a claim. And other than that, I had no issues. The quote they had given me was also spot on.

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    PriceStaffDelivery & Shipping

    Reviewed Dec. 5, 2018

    I bought a vehicle for my daughter and she wasn't taking care of it, so I had to get it shipped back to the house. I got a free quote from AmeriFreight and it was fair. Their transport organizer was a real nice guy. The driver met me up here at my shop and then he unloaded the car, and everything was good. The delivery took two days. I'm very satisfied with my experience with AmeriFreight.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 4, 2018

    I bought a vehicle in another state and I needed it shipped to my home. A friend who used AmeriFreight recommended them to me. I submitted a ticket online and AmeriFreight both emailed and called me. They gave me a quote for free and it was a competitive one. It was a very bumpy ride with the pick up of the vehicle due to the dealership but AmeriFreight was very flexible and they rescheduled it four times. Also, the carrier driver was very courteous and helpful. He ran behind schedule due to some mechanical issues on the day of the delivery but he did a great job.

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    Reviewed Dec. 4, 2018

    My son and daughter-in-law moved out to Spokane in June. However, they moved back, so we had to ship the car back as well. I called a few transport companies, and I picked AmeriFreight. I was given a quote over the phone, but it was a bit different when they figured out how far the car was going, which was fine. Nicole, who helped me, was very nice and on top of things. She was as sweet as can be and was very helpful. Whenever I called her and left her message, she called me back.

    The carrier driver was great and very nice as well. When he picked the car up, I said there was no rush to get it back here. Still, when he arrived, he parked right at the front of the street here, took the car off and made sure it was running. Everything was perfect with AmeriFreight and if anybody is thinking about moving, I would tell them to do it with this company.

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    Reviewed Dec. 3, 2018

    I needed to ship my vehicle from New York to North Carolina and AmeriFreight was the first transport company that reached out to me. Their reps provided good customer service and they effectively communicated. They got the transport set up and coordinated with the driver and myself and we were good to go. I had a friend interact with the carrier driver because I was multiple states away. Then my family member was there to pick up the car for me. The final cost, however, was 200 or 300 bucks higher than what they originally said, and I felt that they kinda beat around the bush as far as giving the reason why the fee ended up like that. Still, I'm happy that my vehicle got there safely. I really appreciate it. It was a good experience with AmeriFreight.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 3, 2018

    I purchased a vehicle over in the state of Washington and I needed a carrier so I researched companies online. I went on to some websites that had several different carriers and then put in what I had, and coming from and going where. I got 10 million emails from different carriers and AmeriFreight had the most decent quote at the time.

    However, the first carrier that picked it up from the load board, went and made the guy that I was buying the vehicle from go and meet him somewhere but when he got there he said, “Oh, I didn’t realize it was that tall. I’m not taking it.” He turned the shipment down so AmeriFreight had to find somebody else. That wasn’t really their fault but I ended up having to pay more. It took a week or so for me to even get the first person, to take it off the load board. So it took a little longer than I had hoped through AmeriFreight, but that is not really them. They put it out there and it’s the carriers that pick it up if they want it. But I don’t know if AmeriFreight just put out, gave me too low of a quote and nobody wanted it. Nevertheless, AmeriFreight did what they were supposed to do. Then everything turned out fine.

    There were a few times it was a little difficult to get a hold of the person who was incharge of the transport and I had to go through a couple other people, but it was decent. She called me and kinda updated me most of the time. The driver also went above and beyond and was amazing. Once the carrier got things here it was great. Everything went as planned after he picked it up.

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    Reviewed Dec. 3, 2018

    We were moving from Massachusetts to Florida and we had to have our car transported. I saw a good write-up about AmeriFreight and I had them do it. The transport organizer explained how things work to me as it was my first time transporting a car. When the car was gonna be picked up, I got a call from the carrier. I didn't hear from them again until they called me and told me that they were here. The whole delivery took three days and it was perfect. The cost I paid was a little higher than what I was quoted in the beginning, but it was good.

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    PriceStaffDelivery & Shipping

    Reviewed Dec. 2, 2018

    I researched online and saw that there were variety of companies that seemed to be good. I contacted five of them and then got quotes and went with AmeriFreight because of the balance between the quote and the reputation. The rep is very accessible and communicative. My only complaint was by the time they got the actual transporter involved, the quote went up for about $200 more. Since the initial selection was based on the quote that they gave, then that kind of skewed the selection process a little bit. But that sort of the process isn’t entirely in broker’s control. They have to give a quote, and it's probably based on stuff. When your car is ready, then they send it out for bid and then they get bids back. But ultimately, I thought the service was very good. My brother picked up the car and he said the delivery driver was very helpful. The car was also delivered in good condition.

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    Reviewed Dec. 2, 2018

    I do a wholesale, so I buy cars all over the states and sell them. I was doing some research and AmeriFreight popped out so I gave it a try. I dealt with Samantha and she was pretty good and called back to update me. I was impressed with the checking up on the transportation and they got the vehicle there pretty quick and got the job done. Also, it was easy with the carrier driver and everything went as planned.

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    Reviewed Dec. 1, 2018

    I was moving from New York to California and I needed to ship my vehicle. AmeriFreight’s initial quote was quite attractive although it changed quite a bit. They told me that it might be something that happens but not by that much. During the initial call, the rep gave me the information and then as the time got near, she told me that there’s this truck that might pass by and that they might pick me up at this price. After a couple of iterations, we locked down someone.

    By this time, I moved out from New York already, so I had my friend work with them on the pickup. When they delivered the vehicle, I met the crew and they were very nice people and the vehicle was in the same condition it was picked up. The timeframe was all over the place though. It depended on when the conversation took place. No one wanted to put their money down on exactly how many days. It was a really rough estimate. Overall, it doesn’t matter who you go with. You can even contact the carrier directly and bypass the middle person. They don’t bring that much value.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 1, 2018

    I have very good experience with AmeriFreight. The only thing I was really disappointed with is that I had requested them to keep my vehicle on the top of the shipping vehicle, but they put it somewhere in the middle. There was some oil drops on top of my vehicle. My friends said it won’t even go off even if you go for a car wash.

    Also the initial quote was a little less. They told me around 900 to 1,000 bucks, and then after the next day, I got a call and they said they were not agreeing and it would be a little bit more. I ended up paying $250 more. I also never got any interaction with the driver. He just gave me a call couple of hours before the delivery. I expected he would call a day before, but he called me around 1 o’clock and told me, “Hey, I’ll be in Redmond by like 3 o’clock.” I said, “What the hell? You should have informed me earlier. I need to leave my job, inform my supervisor before I leave.” It was a lot of hectic at that time.

    I was at my place 3 o’clock and then he called and told me, “Hey, I’m up in Redmond right now. I’m in a different area. I went to drop a different car.” Then he came around 5 o’clock. There were lot of things to be improved there. They should have given me a call earlier, 24 hours before they came and drop my vehicle. At least I should have planned properly.

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    Reviewed Dec. 1, 2018

    I liked AmeriFreight's reviews I saw online. The organizer I worked with answered all my questions. She was honest and she did everything that I needed. She was amazing. I took advantage of AmeriFreight's free quote option and it was dead-on. I also received my car at the time they told me.

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    Reviewed Nov. 30, 2018

    The guy that we dealt with at AmeriFreight, James, had really great customer service. He was really polite and very helpful. He broke down all the pricing and took his time. I felt that the quote was a little bit higher than other places, but with everything that we were getting as far as the customer service, it made me feel like it was worth another quote.

    The driver was also very nice. His only concern was that he was having a problem regarding the location that he was gonna meet me. But other than that, I was satisfied with him being good with his customer service. He was very polite and on time. We were called about an hour and a half before he arrived and he was supposed to be there in a certain amount of time so we were waiting. And when he got close, probably about maybe 10 minutes away, he gave us another call and let us know that he was close. We met him in the front of our complex, and we picked up our car. AmeriFreight is a great place to go to and anyone would be very satisfied with their service.

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    Reviewed Nov. 30, 2018

    I was moving from the East Coast to the West Coast and needed to ship my vehicle. A friend of mine had used AmeriFreight before and he recommended them to me. The quote that they gave me was okay. The reps were quite responsive to my transport needs. They were able to help me and find something for me in the time that I had. This was not a situation where I had lots of time for the transport and they managed to deliver my vehicle overtime, so that was okay. The transport took about 10 days from beginning to end. The interaction that I had with the delivery people was very good too. I already recommended a friend to AmeriFreight and told him that they provide good service.

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    Reviewed Nov. 29, 2018

    I needed to move my car from Utah to Virginia and I looked at a few transport companies. I got a free quote from AmeriFreight and it seemed in line with what I expected, then I signed up to work with them immediately. It was a good phone call that I had with the transport organizer and my interaction with her was fine. She seemed to know what she was talking about and she gave me the information that I needed.

    The transport organizer gave me a time frame as to when the carrier driver was supposed to drop off the vehicle, but nothing happened on that day nor the day after. We called him every day but there was no response from him and he did not call us or let us know anything. We finally called the transport organizer back and she was somehow able to get ahold of the driver. He then finally contacted us. The time frame for the transport was supposed to be six days to a week. The car was picked up on Monday and I expected to have it there by Saturday or Sunday. But it was three days after the expected delivery date that it got dropped off. There was no reason given for what had happened. It was frustrating because, even if there was a reason, it would have been nice to have gotten some communication.

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    Reviewed Nov. 29, 2018

    We moved for our training purposes for work. When I did the research on trying to find the best deals, AmeriFreight's quote was closest to what the website presented upfront than any other site that I looked at. They called me when to schedule the pick-up and they were in contact throughout the whole transport. The driver called on the day of arrival and it was pretty tricky because they had to drop it off to a friend's house because we weren't in town. The driver asked for her contact information and was able to deal with her from there forward to be able to get the cars picked up. I found out from her that the driver had to walk half a mile back and forth to be able to transport the keys and get the cars into the complex. But the cars were in the exact condition that we left them in. Everything went well. AmeriFreight is an easy and straightforward company to deal with.

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    Reviewed Nov. 28, 2018

    My mother passed away and she was living in Idaho and I'm in North Carolina. I was gonna inherit the car, but I had to get it here. AmeriFreight worked really hard to keep the price down for me and yet still give me a quality transporter -- somebody that had good ratings. I made a phone call and got a free quote. I talked to them in person and they were able to dial in a number that was even better.

    Not many people go from Idaho to North Carolina. It was also a little difficult because I'm kinda off the beaten path but the rep got me a transporter fairly quickly. It moved swiftly. Within a few days, I had my car and it was in good shape when it arrived. Everything they told me, as far as when they'd be and where to meet, worked out nicely. They were good about picking up and the delivery, both. So, it was a good transport and the company really was trying to be that middleman that made sure all went well. I wouldn't wanna try to learn to transport my car by myself because they can do so much better job. I recommend them very highly. I could tell that they were reasonably priced, very accurate and fair. I also got a great transporter.

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    Reviewed Nov. 27, 2018

    My vehicle broke down in the middle of a cross-country drive and I ended up with AmeriFreight. The free quote from them was average and the rep was responsive. She got back to me with everything I had questions on. However, the interactions I had with the carrier driver weren’t the greatest. He wasn’t very responsive and he showed up four hours late after pushing his initial date back around three or four days. He also didn’t get here until almost midnight, so it was a letdown. He was made aware by the broker that my car was not operable and that it did not roll in neutral either, which he knew going into this. However, he claimed that he didn’t know when he spoke to me on the phone. He stopped at his shop in Doylestown, Pennsylvania and he used a forklift that he had to turn around my car on his flatbed so that he could get it off the flatbed when he got here. Surprisingly, there was no damage to my car.

    The whole process took around six days in total. The driver picked up the vehicle, then he got stuck somewhere out between Ohio and Pennsylvania. It was longer than I expected, but I didn’t have a rush to get my car back. AmeriFreight was fair. I paid more than the quote because my vehicle was not operable, but I’ve heard much worse stories, so I feel lucky. The whole system and how the whole thing worked with shipping cars is absolutely insane. The brokers post on boards, then the drivers check the boards and place bids. There is this whole world going on behind the scenes that we, as a consumer, have no idea about. I wish we knew about it going into it, so they don’t have to explain it to us because it is confusing.

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    Reviewed Nov. 27, 2018

    I bought a vehicle in another state and I needed to ship two vehicles, one from Indiana to Utah and another one from Pennsylvania to Florida. I browsed in Google and AmeriFreight had good reviews. The quote they gave me was reasonable. Their communication was awesome and the interactions I had with the transport organizer were very good. Although I was in fear, everything was good as well with the carrier driver on the day of delivery. The whole process took three days from beginning to end.

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    Reviewed Nov. 26, 2018

    I bought a vehicle and I wanted to get it to Naples. Once I got a bunch of prices and looked on the reviews, AmeriFreight came out in good shape. They had some good, decent reviews online. So, I was back and forth with the transport organizer to find out the schedule. At first, it was the pricing which she explained and then I went to the scheduling. She's stayed on top of the scheduling right through 'til when they picked it up. She gave me the driver's number if I needed to contact him, which I did not. He contacted me and he gave me a call on the day of delivery. The car was transported for 1,600 miles and except for being late due to traffic reasons, it was fine. The whole shipment took a little over a week from beginning to end. I would recommend AmeriFreight and use them again.

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    Reviewed Nov. 25, 2018

    We were shipping a van to one of our salesmen and it was kinda difficult to find a carrier that was going in the direction that we were. For the other guys they considered the van a specialty vehicle. It was a little tall and they felt like they couldn't get it done as quickly as I wanted to. But AmeriFreight's rep got on it pretty fast. She knew what she was doing and found somebody in probably about a day or so. She was a no-nonsense person. Then the guy who picked up the van was fantastic to work with.

    He came 12 hours ahead of time. We've scheduled for the morning the day after. He had called me and said he had to finish early and would it be okay if he came by and picked it up earlier. He came by right on time. He stayed outside the house. My kids were fascinated to see this truck get on a trailer, and he was super kind with them. It was done very professionally, and very safe. He knew what he was doing, and very into what he was doing. The van was picked up Thursday night and was there Monday morning. They did a nice job.

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    Reviewed Nov. 24, 2018

    I needed to ship a vehicle for a sale and when I browsed through the web and looked at several different companies, I liked what I read about AmeriFreight. The quote was a little different from what I paid in the end but the quote was lower than what I expected to pay anyway. I’m quite satisfied with AmeriFreight and the delivery person. He was very good. He contacted me on the day of the pick-up and from thereon, everything went well. They picked the vehicle up in the afternoon and they delivered it the next day. That timeframe was very good. I was expecting two to three days but they were really a lot quicker.

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    Reviewed Nov. 24, 2018

    We moved from Florida to Texas and we needed to move a car that was stored so it would follow us. AmeriFreight had very good reviews online and having moved four or five cars out here, we found their quote to be reasonable and comparable to the current cost. Their quote was also a little higher than what we ended up paying, so the cost came in lower at the end of the day. Richard, the guy who coordinated the car's transport, was fantastic. I had worked with AmeriFreight before, but we had to change the date, so he left my project open. Then, when I called them, he said that he would post out the listing. The process was quick and it was mainly on our part that we needed the transport to wait because we weren't gonna be here to receive the car yet.

    Richard had the car shipped out here within two weeks and that was very impressive. Then I had to interact with him again because somehow the tolls started picking up the car's license plate while they were driving it, so I got a random bill and he is handling that for me. I have worked with other transport companies that were non-responsive and took forever to get a car shipped. But AmeriFreight was great and the people there have all been very responsive. I would highly recommend AmeriFreight and I would definitely use them again if I need to move another car, which is very possible.

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    Reviewed Nov. 23, 2018

    My mother had a vehicle she no longer needed and I had to transport it from Western Iowa to Portland, Oregon. AmeriFreight had some good online ratings, and they were responsive when I talked to them. The free quote was fine, though it’s not anywhere close to what the final transport cost was. But I was aware of that before I ever called anyone. I was expecting to pay around 1,500 and the final was pretty close to that. The organizer was very responsive, upfront with everything and clear on all of our discussions. He was also pleasant to deal with. The driver and I agreed on a location to meet, and he had the car off the carrier and ready for me when I arrived. He had to set the schedule in about 12 hours because he needed to get some sleep, and I understood how that worked so that was not a problem. They picked it up around Monday night and delivered it on Sunday morning. If I had to do it again, I’d probably go back to AmeriFreight.

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    Reviewed Nov. 23, 2018

    We were moving from Nevada to Florida and the car needed to be transported. AmeriFreight had good ratings online and so they were the ones we got to do that. The quote they gave me was reasonable and within what I had read online and their organizers were responsive when I had questions about the pick-up and drop-off. The carrier drivers, however, weren't very good at giving me the exact time and location. Both of them just sprang it on me during the day of the delivery. They delivered the car to one of our friends in Florida and one of them misquoted the time while the other one said that he would be there at a certain time but then was there earlier. But other than that, it was okay. The whole delivery was within the seven-day timeframe they promised. I would recommend AmeriFreight.

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    Reviewed Nov. 22, 2018

    I did a Google search of auto transport companies, made a few comparisons for a couple of days and finally went with AmeriFreight after 10 other considerations. I wasn't too concerned with the bargaining because this type of work is contracted and the price changes no matter what company you're with. So, I was not really looking for the best price. But at that point, I wanted to find a reputable company and I really liked AmeriFreight's good walkthrough of the process. That was important. The quote was good too. Their rep talked about it for a while and really helped me understand why the quote might change, but it ended up staying the same.

    The carrier driver was really good, really thorough and pleasant to deal with. He called first and I wasn't available and then he texted me, which was a nice touch because he could've just not said anything and tried again later. He kept me updated throughout the trip. It took six days from pick up to delivery, which was a really good time. We picked the vehicle up from Walmart and he was there ahead of time. When I pulled up to the parking lot, he had already unloaded the car and it was ready. My experience was really nice and it just went really smoothly with the driver.

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    Reviewed Nov. 21, 2018

    AmeriFreight was recommended to me. The quote that they gave me was a little high, but I wanted the car to come right away. So, the quote kinda went up because there weren’t that many people coming at that moment, and we needed the car because somebody was storing it, and I was leaving. AmeriFreight's transport organizer was nice and helpful. She gave me the number of the driver. I called him four times but never heard back from him. I had somebody waiting across the country with the car, and the driver called when he was a couple of hours away and the person waiting had waited all day.

    I called back the lady who helped me originally and she called the driver again. It took a lot of effort and there was a problem with the first transport person. He finally called but it was too late and the lady was leaving. I tried to get her to stay and call someone in her office and she could not go back. There was someone there, so they hid the key so the driver could get the car. Other than that, the second driver was great. He worked with me. He contacted me and brought the car to me.

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    Reviewed Nov. 21, 2018

    My mother passed away and we were moving my dad down to live with us. AmeriFreight had good reviews online and more reviews than the others. My husband started the process with Harry and he was the name in the contract but there was a lady that helped. I spent most of my time on the phone with her. She was very kind working through all the details and she was a big help. AmeriFreight had a lot of paperwork that needed to be done and given my emotional situation with dealing with my mom passing away, it was just very daunting even though she walked me through it. I hope everybody is as patient as her. Both she and Harry were great.

    The quote was reasonable and the only reason it changed was because we needed a guaranteed pick-up time because we were leaving town so we had to be there when the driver was there to pick up the car. We paid an upcharge to get a specific pick-up time and day. The driver was fabulous and the communication was very good. He texted and let us know where he was, how long it would be and where to meet him. He was exactly where he said he was going to be at that time. It took three days from pick up to delivery and everything could not have been smoother. We have one more car to transport and we would most likely use AmeriFreight when it comes time to transport it. I would definitely recommend them.

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    Reviewed Nov. 20, 2018

    I moved across multiple states from the South and I needed the vehicle. AmeriFreight had the least bad reviews among the transport organizers and their quote was competitive. Also, it stayed exactly what they said it was gonna be. The actual people who organized it and who I spoke with were helpful and nice but the driver was extremely rude when he picked up and delivered the vehicle. He called my mother controlling because she wanted to make sure that she had all the pictures and paperwork already done. So, he made a lot of rude comments to her and then, to me. He didn’t know the area and he was asking if it was gonna be distracting there or not. I told him he wouldn’t have any problem but he still tried to argue. AmeriFreight should monitor their drivers better. The company itself was phenomenal and I didn't have any issues at all. I would tell friends not to expect the driver to be nice but I would still go with AmeriFreight.

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    Reviewed Nov. 19, 2018

    When I did a Google search, AmeriFreight was the cheapest. I felt okay about the quote initially. I was really disappointed that it went up to 1299, but I was okay with it. It was not my first time moving a vehicle. Everything went great with the transport organizer. She was commendable. The carrier driver and the lady I talked to who had been organizing all of it on both ends were very professional, very courteous and they were on time and early and very accommodating. If I'll need to ship a car again, AmeriFreight will be the first place I'm gonna go to.

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    Reviewed Nov. 19, 2018

    We lived in Maryland and my husband accepted a new job that required him to travel. His first assignment is out here in Washington State. We have a fifth wheel travel trailer that we were moving across the country but there was no way I was gonna drive our car myself so, we decided to go ahead and have it shipped. I've never had a vehicle shipped before, so I really didn't know where to start. I was using Google to do a web search, find the top picks, and do the very careful research of each review of the company. I found AmeriFreight.

    AmeriFreight had the great good fortune of having my call initially answered by a young lady named Nicole. She spent 15 minutes with me walking me through step-by-step how it's done, how shipping is accomplished, and that they're a broker. The fact that she spent that much time with me just on my initial call, sort of confirmed my inclination to go with AmeriFreight. It was solely based on Nicole's kindness.

    What we paid in the end was about the same and there was no variation in the cost. However, the timing was amazing to me. Among the things I had read when I was doing my research is that it could take up to 30 days to have your vehicle go from point A to point B and I was a little leery. But I ended up getting my vehicle picked up on a Friday and delivered to me the following Thursday. I couldn't believe it and I was amazed at how quickly it got here. And Nicole called me every few days throughout the process telling me if my car has been picked up, where it is, and when they expect to get it to me.

    We were already out here in Washington when they picked the vehicle up. My neighbor who supervised the process and the gentleman who picked it up was very accommodating. He seemed to really have a focus on doing a good job and making sure my vehicle was safely loaded and on its way. Then, the gentleman who actually delivered it here in Washington called me a couple of different times over the last two days before it arrived and making sure I knew practically minute by minute where he was, when he would be here, and when he would be able to unload the car. The communication, which was the biggest thing to me, ended up being just superb. Also, the vehicle was perfect when it arrived and was exactly as I left it. She needed a bath, but that's understandable. It was a 3,000 mile-trip.

    AmeriFreight is the absolute best in terms of customer service. They were very diligent with their communication and they get how important this is to me. It was a little Honda CRV that I, one person, own and they probably ship thousands of vehicles a year, I would imagine, but they made me feel as if my vehicle was the only one they were shipping. That meant a lot to me. To folks who might be in the same situation as I was, there's a company out there that literally will take your concerns into heart and treat you as well as they treated me.

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    Reviewed Nov. 18, 2018

    AmeriFreight had better reviews in Better Business Bureau than some companies. The transport organizer was very attentive. Also, the carrier driver was very good. He delivered the vehicle at the time he quoted me. The whole process took seven days and overall, it was great. It worked with me because my dates of moving changed. I had a great experience with AmeriFreight and I would recommend them.

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    Reviewed Nov. 17, 2018

    I was moving back to California and had to move my car. I went through Google for shippers then I got tons of different quotes from everybody calling me. Then there was this guy Terell from AmeriFreight who was very nice and confident. He was really trying to give me the best deal, so I went with him. He told me that they start low on their quote, and then if someone picked it up, it might go up and I would have to add more money. So, I knew the cost was gonna be more than what he quoted me, but he was very upfront with that.

    I have a big window to move my car so he said he would put it out at the lowest amount, and if their carriers had a last-minute cancellation, they might pick it up. He said he was gonna give it until that Thursday and if no one picked it up, we would increase the price. And then when someone picked it up, he called me right away. The driver was really nice too and he used texts which I liked. He let me know when he was on his way and also asked me questions. I wasn't in California then and he dropped my car off with my sister and he let me know. It was great. Overall, I had a good experience with AmeriFreight, so I have already recommended them to my uncle who’s in the field of cars.

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    Reviewed Nov. 17, 2018

    AmeriFreight was the best value for my move. The quote was fair and it was identical to the final cost. I had a fairly good experience with the transport organizer overall. The only spot where there probably needs to be some improvement was with my interactions with the carrier driver. There was a bit of a language barrier which we ended up getting past but at the destination, the vehicle was not dropped off at an appropriate location. It was an urban city drop-off and the vehicle ended up being dropped off in the middle of downtown. My apartment is downtown but there were better places to do it. It seemed like a very last minute spur of the moment decision, just to kind of hurry up and get it done.

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    Reviewed Nov. 16, 2018

    The car shipping company that I always use couldn't ship the vehicle at the timeframe I was trying to get it done. I waited last minute and I needed it picked up inside of a week. So, I went to Google, AmeriFreight came up and I tried them. They picked up the vehicle from Massachusetts and shipped it to Florida. The cost ended up quite a bit more money than I normally spend because of the last minute deal. If I had have given them more time, I could have gotten it closer to the price that I pay my regular carrier. But they were very professional and did a good job. Everything that the rep I spoke with said, with every detail, went smoothly. The pick-up person called me, picked up the vehicle and delivered it like they were supposed to. It look about three business days to get the vehicle to Florida and a couple of days before I got to pick it so the transporter held the car for me. All around, the experience was good. They held up to their agreement.

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    Reviewed Nov. 15, 2018

    AmeriFreight had excellent customer service. They were very friendly and they didn't try to lead me on. They gave me a good quote and found a transporter right away. The initial quote was pretty well and it increased, but I was okay with that because I wanted my car to be shipped out as soon as possible. I was shipping my car from New York City to Richmond, California, and the price they gave me was reasonable for the distance. Every time I called, they were available. The actual driver picked up my call to let me know the estimated time of arrival. Everything was good when the car arrived. There was no scratches, and AmeriFreight checked to see if I got my car after it already got delivered. They did a great job, and I've referred them to another person that's shipping their car.

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    Reviewed Nov. 14, 2018

    I moved from California to New Jersey. I found AmeriFreight on some rating website and they had a better rating than other transport companies. Their original quote to transport my vehicle was 1,000, but the final payout was 1,300. I understand it, though, since I know that the initial quote is always inaccurate and the final cost might be reasonable. The transport organizer that set up the scheduling for the transport helped me a lot. The driver was very friendly. I picked up my car from him and he even waited for me for 20 minutes.

    The delivery was pretty fast. The original estimated time for the transport was one week, but it only took them four days. The condition of the vehicle was good when it arrived. Since it was dirty when I uploaded it, of course it was still dirty when it arrived. The people at AmeriFreight were very friendly and very good in their working style. They even picked up the phone during off hours and I appreciate that. My experience with AmeriFreight was excellent and I would recommend them.

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    Reviewed Nov. 13, 2018

    It was part of an estate that we had to ship the car to the other family members that were getting their vehicle. The family chose to hire AmeriFreight and I'm the executor of the estate, so I had to pay for their service. The rep I worked with did well. But in the beginning, they didn't call us with a pick-up time and they just said it was a particular day. It was hard to work things around your life when you don't know what time they were gonna be there. I was calling the night before and the morning of the pickup day but it was all kinda last minute.

    The vehicle also ended up having to be towed to a different location to get picked up as they couldn't make it up to the house. It would have been better if we had at least a ballpark time but we didn't even have a window at all. Then, if they were able to contact that person with the truck, they could have looked at the maps, asked a couple of questions, and seen if it was possible to pick up at the location or not. That way, we could have had the vehicle towed and ready to a location they wanted at the time also.

    Aside from that, there was a little issue during delivery because the truck couldn't make it down a tree that had some branches that were too low. So, they had to do some kind of different delivery at the end as well. All in all, once the person that was gonna delivery the vehicle was decided upon, a little more contact would have been helpful just to get the time. But that was our only frustration and everything else went really well.

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    Reviewed Nov. 12, 2018

    I moved 3,000 miles for work and I needed to have my vehicle shipped. I have read good reviews about AmeriFreight so I had them do that and the organizers did a good job. From the pick-up of the car to its delivery, it took six days. When I first called AmeriFreight, they told me that it was gonna be eight. The delivery was fast and smooth and the quote that I was given at the beginning was accurate. I had a good experience with AmeriFreight. Go with them.

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    Reviewed Nov. 11, 2018

    AmeriFreight was the fastest to respond. I gave them a week's time and they were able to find a shipment in my price range. The people who did the delivery were nice and they were able to help out. I was told that the car would be delivered in three days and they were able to do that during that time. AmeriFreight is very reliable and I had a good experience with them.

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    Reviewed Nov. 10, 2018

    I purchased a classic car and I was having it shipped from California to here. The guy I purchased the car from has used AmeriFreight before, and he recommended them, so that was what we did. That decision ended up working out pretty good. The quote I was given came in right on the money too. The transport organizer that I worked with was great, and she followed up constantly. I just called to see where the car was at that time. The carrier driver was good and was on time. He even helped me get the car off the truck. I’ve had three cars shipped through AmeriFreight and all of them have been really good experiences. I don’t think they could’ve gotten better. I would tell my friends to use AmeriFreight.

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    Reviewed Nov. 9, 2018

    I was taking a job across the country, and with my wife being pregnant, we had to ship her car so she didn’t have to drive it herself. We went with AmeriFreight given that their initial quote was the lowest, but it also became clear to me that the initial quote, and the way these things work, was a little divorced from reality. In the end, what we paid was within what we thought it would likely cost, which was not super lower than anyone else, but certainly lower than a lot of the others. So, it was fair.

    Ultimately, they were able to get the shipment done. It was signed and sealed pretty quickly once we told them to go ahead. The driver gave me a call once or twice along the way to let me know where he was and when he was estimated to get to the destination. Once we moved over here, it was really easy to go and pick it up. Our car arrived a little dustier than when we handed it off, but everything was totally good and satisfactory.

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    Reviewed Nov. 8, 2018

    Waited 2.5 weeks for response then asked for more than double: Do not trust this company. I was initially quoted a variable rate of $625. I understood that this could change depending on which carrier decided to take on the job but I received a phone call saying that my price was now $1350. That's an increase of over double. I even called the manager to discuss this and after some runaround he just said "you have to pay attention to the quote" because I wanted the pickup to be between a 48 hour period of my requested date. He also told me that I'll run into these rate swings with any company, which is absolutely false because I just booked another carrier for a set price with an exact date of pickup. Absolute horrible customer service and flat out liars. Look elsewhere or else you'll be paying more than double what you initially thought you were going to pay.

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    Reviewed Nov. 8, 2018

    I’m in the Navy and I had a friend who used AmeriFreight. He was stationed on the East Coast and when he came out here to California, he suggested that I go with AmeriFreight, and I took his word for it. My interactions with their transport organizer were short, sweet and to the point, and I was happy with that. The carrier driver got here within the given time frame, which was about nine days. Being that it was an all the way across the country trip, that was pretty impressive. The driver had the car ready for me, so everything went smoothly. AmeriFreight's customer service is really great.

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    Reviewed Nov. 7, 2018

    I was relocating from one coast to the other, so I needed someone to transport my car. I had moved across country the other way at one point about five years ago. I used another service then but I found that they were no longer in business. So, I started looking around and then called and made the arrangement with AmeriFreight. The quote was about $1,600 which was standard so, I wasn’t too surprised. The woman who I worked with was really helpful. I was worried because I wasn’t sure I was gonna get a driver in time since they only post at a certain time. They do everything electronically and don’t post way far ahead because then they wouldn't get people.

    I called another company a couple of days before it all worked out and they explained to me that the whole system has changed in the last six months because since things are electronic now, there's a number of drivers who wouldn't want to get involved 'cause they don’t have the technology. So, there are fewer drivers competing. Once I found that out, it made me feel a little bit better and eventually, things worked out with AmeriFreight.

    Then, the carrier driver had to arrange where I was gonna meet him and where he was gonna drop off. He was very good and conscientious. He kept me aware of what was gonna happen. It took about a week from when the car was picked up to when I received it, which was consistent to what I expected. And the most important thing was that my car arrived safely.

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 6, 2018

    I donated a vehicle to a family member and I did an internet search of transport companies and read some of the reviews. When I spoke to the rep of AmeriFreight he was very polite and he went over everything I needed in a fast manner. He was very thorough and helpful. He kept in contact with me and walked me through everything really well. Everything happened at the right time for the right price so I went with them. The quote that I was given was reasonable due to where I needed to go and how fast it was.

    The driver let me know approximately when he would be in and took care of the car. My father was the one who received the car and the driver let him know who he was and when he would be getting there roundabout. He got there when he said he would the next day. Everything was a breeze and I've already referred AmeriFreight to my sister and her friends.

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    Customer ServicePriceStaff

    Reviewed Nov. 6, 2018

    I have used AmeriFreight on several occasions. I've transported through them a couple more vehicles that I purchased. This time I contacted them again and the free quote I was given was decent and fair. The transport organizer who worked with me was professional and very admirable. He pointed out some things he noticed about the condition of the car before he picked it up. That was good information and he recorded it on his sheet. We and AmeriFreight had a problem though with the initial pick-up, and that was only because the dealership would not release the vehicle. But we got all that taken care of and then it took five days from the pickup of the vehicle to its drop off in North Carolina.

    I had questions when the vehicle was delivered, however, and they were mostly on the dealership. I got in touch with them on several occasions but they never really called me back. There was a little scratch on the mirror, a little dent in the chrome, some broken chrome in the front of the fender and a little spot that was in the front that had to do with the body. Those things are somewhat minor but they're major to me and they should be addressed. Nevertheless, we had a good experience with AmeriFreight.

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    Reviewed Nov. 5, 2018

    This is my first time shipping a car from one state to another for my veteran son. I was not sure how this will turn out, so I did some research on several top rating freight companies. Then I had decided to do business with AmeriFreight and so glad I did. Everything went smoothly. Jerrell ** was very nice, helpful and informative, I couldn’t be happier, great first experienced. I would recommend this company to my friends and family. Thanks Jerrell!!!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 5, 2018

    I purchased a natural gas vehicle so it gets me in the HOV lane in California. I bought it in Oklahoma so I needed a transport company and unbeknownst to me, there was a whole industry of brokers. When they told me the price to ship it, I didn't know that there was a broker’s fee on top of that. So, I went with what was the lowest price, not including the broker's fee and AmeriFreight had one of the lower ones. A lot of the brokers were really pushy. In fact, I'm still getting emails and phone calls. Danielle answered all my questions and responded right away or got back to me in time whenever I had a question. So I appreciated the service that I received.

    The rep explained to me what the process was gonna be. Both she and the driver were professional. I called the driver and told him I would meet him somewhere as opposed to dropping the vehicle off in my neighborhood. If he had a large truck, it wouldn’t be accessible to him. He was cool and appreciative about it. I met him, took my car off right away and gave him the cash. I referred AmeriFreight to a friend who also bought a vehicle and he was quite happy with the service. I told him to reach out to them and that I didn’t feel I got scammed. Transporting the vehicle was a first experience for me and I'm glad I did it. It’s a life lesson that you never forget and it was positive.

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    PriceStaffDelivery & Shipping

    Reviewed Nov. 5, 2018

    I needed to move a vehicle back from LA to Maryland, and AmeriFreight was very highly recommended online. They gave me a good quote, and the organizer was very helpful and friendly. He checked up with me on every status and kept me updated on the movement. The delivery was good. The deliverer was very courteous and got the car off the truck in about 20 minutes. It was a very nice experience. It worked out very well.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 5, 2018

    My son was going to school in Texas and he was living on campus at first. Then, a situation came about and we had to move him from off campus, so he needs a transportation from where he was staying to go to school. When I kinda averaged it out between driving the car out there and shipping it, I would be paying equivalent or little bit more for the convenience of me not stressed in driving across half the country for about 1,800 miles. I had to go through references and since I worked for the Port of Oakland, I went to one of our contacts here and asked who would he refer. He gave me three options and AmeriFreight was one of them. I took advantage of their free quote option and what I got was very affordable. But it cost a couple of hundred dollars more in the end because what was consistent from the people I spoke to was they post the lowest price, then the drivers go on their board.

    Things also went a little slow with the transport organizer at first but because I was anxious to get the car out. One time, he arranged something then the driver had to get back to us and decline because one of his pick-ups had two cars, but they only stated they had one. Then someone called back the next day and said they could do it. Things went quickly after that.

    The driver, Daniel, was great and absolutely wonderful. I have a block number, so he didn't answer my call initially. And when I called back, he explained that generally, he doesn't answer that, but he told me call anytime. And he knew I was calling when I did call a couple of times. I had my brother with me when I met him because I was skeptical over the whole thing. But when I first met him, he was totally business-like. He told us to take as many as pictures as we want and to feel free to ask questions. And any questions we had, he answered.

    He also gave me the date he planned on being there and he was there a day later than he thought, but he explained that he does pick up and drop off on the way also. Daniel was more than willing to meet my son, because my son is on a baseball scholarship, so his classes, work out, and practices were all so tight. There was a small window for him to pull away but Daniel said that there would be no problem. He said that if he couldn't get his truck there, they'd make arrangement, so he was very accommodating. He picked up the car on a Friday and he wanted to get there on a Tuesday, then he said it'd be on Wednesday. Then on Thursday afternoon, he finally got there. All of them from AmeriFreight were great from the beginning, so I was very grateful.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 5, 2018

    I bought a vehicle at Manheim Auctions in Ohio. The auction offered their shipping but I wanted something a little different than comparison price and wanted to get a second opinion. I dug AmeriFreight up on the internet and their ratings were favorable. Their price was 50 bucks cheaper. They gave me a general idea of the quote and it was easy understanding how they quote. They explained it well. It went up a little bit from there because the vehicle I had was a little bit bigger than normal. But they did pretty well and it was not an issue.

    The carrier driver was really good. There were some damages on the vehicle and the auction said to call the driver. The driver had nice photos of when he picked it up and it was still on the lot, not on his truck. It had the dent on his pictures which meant it happened at the auction place. We mailed the pictures to them and the auction sent me a check for $1500. The driver took really good pictures of the vehicle all around and the vehicle got here fast. It was a good experience and I will use AmeriFreight again.

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    PriceStaffDelivery & Shipping

    Reviewed Nov. 5, 2018

    My wife bought a new Subaru SUV and we wanted to send her 15-year old SUV to our son who lives in Atlanta. AmeriFreight was ranked highly and had the best overall reviews. They also gave me the best price. In fact, the quote was on the low side and we anticipated that the trucker would say he would need 100 or 150 bucks more. But as it turned out, there was a guy who was delivering something about two miles from where I live and he almost drives right past my son’s house on the way home. So he accepted the low price because it was such an easy transport for him. It was a stroke of luck actually.

    AmeriFreight was excellent in every respect. The broker I dealt with helped me with every particular and the trucker himself was a great guy too. The transport was also as smooth as it could be. I had completed the paperwork online at about 3 o’clock then 3 o’clock the next day, the driver was here. I had also been given a phone call a couple of hours earlier. He loaded the vehicle up around 4:00 PM and at 3:00 PM the next day, the truck was in my son’s driveway. It was the first time I shipped a vehicle and it could not have been better. I was very happy with the whole experience. There may be other good companies out there but AmeriFreight is certainly one of them. They were outstanding.

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    Staff

    Reviewed Nov. 4, 2018

    My daughter does research in different areas of the country so we needed to get her a vehicle out there so she could use it for six months. We used AmeriFreight twice and they did a great job. I’ve used the same woman twice. Her name is Lecia, and she’s been wonderful. Now, I just call her directly when I need to do a transport. During one of the original pick ups, I was present and I met the trucker. We had a cup of coffee and he was a great guy. Most recently, everything was fine. My daughter thought the gentleman was very helpful at both ends.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 4, 2018

    We're military and we were moving. I had heard some horror stories about shipping cars, so I wanna make sure that I find one with a good rating. I looked up on Better Business Bureau and AmeriFreight was the first one that popped up. The communication with them was good for the most part. The pick-up of the vehicle in Michigan also went fine. I wasn't given a time, though, because the driver couldn’t tell me when he is coming to pick up the car. He said that I just needed to be available all day, so I had to take a day off from work. Then, they dropped my car off in Washington a few days too early because they hadn’t told the carrier that I wasn’t going to be at home that early. When I got in touch with AmeriFreight about that, they solved it. They put it with a different carrier for a while and didn’t charge me any extra. But, I paid $500 more than the quote I was given initially.

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    Customer ServicePriceStaff

    Reviewed Nov. 4, 2018

    I purchased a vehicle so it had to go from one state to another. The online search showed that AmeriFreight was a good company. The organizer was very communicative, trustworthy and nice. Their quote was slightly higher but it didn't change throughout the process. Also, the drivers were great people. They called me and let me know how it was going along the process. When they got here, the car was in perfect shape. They seemed to care about it so I knew it was in good hands. Plus the car got here sooner.

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    Customer ServiceStaff

    Reviewed Nov. 4, 2018

    I purchased the vehicle in San Diego and had AmeriFreight ship it to Albuquerque, New Mexico. Their customer service was really good with regards to the communication and explaining what exactly the process was going to be. Everything they said as far as the timeline was accurate and it worked out well. The carrier driver was a really friendly guy and my car came in an excellent condition. I had a good experience with AmeriFreight. They are a good company to work with.

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    PriceStaffDelivery & Shipping

    Reviewed Nov. 4, 2018

    AmeriFreight was very professional, and they took care of my need as far as getting the car shipped. They assigned me a good carrier and they delivered the car the next day. The quote was very close to the price that I paid in the end, and I was happy with it. The organizer was very professional, answered all my questions, and gave the information I needed, so I was happy with her. I met the driver when he arrived and talked to him a few minutes. He told me he would have the car delivered within a day or two, and he delivered it the very next day. There were no issues with it, and my daughter and her family on the other end were happy with him too. I would use AmeriFreight again if had to move a car again, knowing how well they work. I would also recommend them to somebody else.

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    PriceStaff

    Reviewed Nov. 3, 2018

    We're in New York and my son is going to school in Colorado, and so he needed his car. I went online and found AmeriFreight. And then, my husband did a little research and he called them. The quote that we were given was reasonable and it was exactly what we were looking for. The actual cost of the transport was a little high, but we knew it was not gonna be a cheap endeavor. We would've like to have paid less than we did, but compared to other ones, it maybe even a little less expensive.

    We were very happy with AmeriFreight. The driver was exceptional. And when my son received the car, he was very happy with the gentleman. He said he took such good care of his car. They talked and he was very personable. He was even there a day earlier. We dropped the car off on a Monday night, and my son had it by Friday. My son's car was old car, and when the gentleman was putting it on the truck, he had concerns about the antenna. He asked us, "Would it be all right if I removed the antenna? 'Cause I don't want it to break." We told him to go ahead. When he went to remove it, we could see he was having a hard time getting it off. But he got it off and he put it in the backseat of the car.

    When he got to my son and tried to put the antenna back on, he couldn't, and he felt really bad. So, he reached into his pocket and gave my son cash to get the antenna fixed. My son was blown away with that and told him that he didn't have to do that. Still, the gentleman said, "No. I did it and so I would like to pay for it." That's when we knew he was a real stand-out.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Nov. 3, 2018

    I bought a vehicle from Texas and I needed to get it shipped to California. AmeriFreight's quotes were a little bit more pricey than some of the cheaper options, but it's worth paying the extra price for safety and ease of concern. Their organizer was great. Every time he got someone that could ship the truck, he gave me a call and gave me his opinion. We got a couple of people that wanted to ship it. The first person was a little expensive, and the organizer told me that I should probably skip that one and wait for the next one, which was good 'cause I ended up paying a lot less. So, he was really helpful. He picked up the phone every time I called him. Also, the delivery went really smoothly. They picked up the vehicle on a Friday, and it got here on a Tuesday.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 3, 2018

    My son did a lot of research on AmeriFreight and he found out that they do some hauling for the government. He used them and they did a very good job for him. When I came out to Florida from California, I used AmeriFreight too. It was easier for me to ship my car than it was to drive. I had a problem with trying to organize an exact date that I wanted, but I understood that I couldn't always hit the date I was going for when I was going that far.

    Alex was my transport organizer. He was a nice kid and I met him to load the car up. I had my son-in-law down here receive the car for me. Alex was really quick. He dropped other cars off and he made doggone good time. It wasn't more than five days. He really surprised both me and my son-in-law. But it worked out. The quote that was offered wasn’t the quote that I got, though, because of some changes in the last minute. It went from $1,200 to $1,600 and I wasn’t too happy about that. But AmeriFreight did a very good job and I’m completely satisfied. I’d recommend them to anybody and I’d call them again.

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    PriceStaff

    Reviewed Nov. 3, 2018

    AmeriFreight stood out as they had a lot of good reviews. I went with them and my agent, Terrell was really nice and courteous. He kept me up to date with everything that was going on from the time they took my vehicle to the time it was delivered. The driver also kept me updated. Everything was outstanding and the price of the service was really good. I would definitely recommend AmeriFreight. They're a great company. With them, your car will arrive safe and sound.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Nov. 3, 2018

    I was giving my car to my niece in a different state and I needed to ship it. I read some of the Better Business Bureau reviews and I decided to go with AmeriFreight. The reps were very good. I had to leave a message initially, but they called back within 20 minutes. I gathered the information and I called them back a few days later and set the transport up. The overall cost of the service wasn't so much. I was concerned about going lower to save bucks but not have the car get there in the shape I wanted it to get there. We ordered an open carrier that is less expensive, but the guys that showed up had a closed carrier, so my car got through North Carolina in an enclosed vehicle, which was really great for the same price.

    My husband helped load the car and my brother was at the other end receiving the car, and they both had positive interactions with the drivers. The shipment took less than we thought. They said it would take three to five days, but it was there in about three. It was a positive experience and if I have to do it again, I would call AmeriFreight. I recommend them.

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 2, 2018

    We were relocating from San Francisco to New York one time. Back then, I needed a passenger vehicle sent across and I had AmeriFreight do that based on the price. Initially, it came in lower. However, what we paid ended up being higher than what was quoted. It was comparable with other organizations we got quotes from. It almost felt like the quote was just to bait us. Still, the rep we dealt with was punctual in getting back to us.

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    Punctuality & SpeedStaff

    Reviewed Nov. 2, 2018

    I wanted to ship a vehicle across the country from California to Tennessee, and AmeriFreight seemed to give a reasonable estimate. They were quite pleasant and their timeframe was pretty good.

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    PriceStaff

    Reviewed Nov. 2, 2018

    I was moving from Illinois to California and used AmeriFreight to ship my car. I also checked on other companies but AmeriFreight gave me the cheapest quote and I felt good about it. I had a little setback in my move and there was a $1,500 difference which I had no problem with because it was a week past the original date.

    The rep was very courteous and professional. She did her due diligence to find me the best quote possible and helped me when I was in a bind and I appreciate that. The driver was a very good guy and he also helped me out when I was in a bind so I got nothing but praise for him. AmeriFreight is very reliable and I will tell anyone to roll with them and not to check anybody else.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 2, 2018

    Friends of mine used AmeriFreight last year when they moved from Minneapolis to Charlotte. They had a good experience, so I thought I would go with AmeriFreight who made it very easy and convenient for me. They found someone to take it fairly soon and I didn't have to wait too long. The driver picked up the car where I worked and dropped it off close to my new home. There were no issues at all. Also, the quote was reasonable for the move from LA to North Carolina. The rep was very helpful and she was responsive anytime I called to ask her a question. She was very good, professional and nice. The driver was wonderful and he made the pickup simple. He walked around the car, and he said I was good to go, he was just gonna stay for a while and finish some paperwork. The car was delivered in good condition way before I got here. AmeriFreight had friendly people, they kept their word and they were very easy to deal with.

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    Customer ServiceStaff

    Reviewed Nov. 2, 2018

    We needed vehicle shipping services. We went to a website and put in our details, and the next thing we knew we were getting phone calls left and right like crazy. On one of them, we decided to go with AmeriFreight. Our dealings with the reps were great and they went out of the way with questions to make sure that everything was fine and taken care of. They asked about the details of the vehicle.

    I walked over the entire vehicle, including the motor mount, and I did a before-and-after video of it. When it got here, it had damages on the front bumper which were incurred during the transport. I'm not happy about that but I've just let it go. I'm gonna take care of it myself out of my pocket because I don't wanna deal with the headache. AmeriFreight asked us if we were okay with our experience. We told them everything but we said that it was fine. The person that was driving the truck is an outstanding individual and a good employee. He is a God-fearing and very humble man.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 1, 2018

    I was moving cross-country from Washington State to Florida and rather than driving a moving truck, I shipped my car. AmeriFreight had good reviews online and a good price so I decided to go with them. Nicole, the rep, kept me informed and did everything she said she was gonna do. She called and checked up afterwards, made sure everything went okay and she did a good job. I was super nervous to get my car because I didn't know the driver but he called ahead and delivered it on time. He did a great job. The way AmeriFreight’s staff set up the transport worked out perfectly for me and they expedited it. They found a carrier quickly and then, the carrier had it the next day after I arrived. The cost was exactly what AmeriFreight said it would be and everything I was looking for. I have recommended them to a couple of people.

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    Customer ServicePriceStaff

    Reviewed Nov. 1, 2018

    I needed a vehicle transported in the Southern US. Pricing is always my interest and that mainly was my main purpose when I decided to go with AmeriFreight. Plus there was good feedback in dealing with the customer service representatives that I was working with there. I reached out to them online at first then I received an e-mail with the quote for what I was looking for.

    The transport organizer I had was also really good. I called him on times when he was probably out of the office, out for lunch, or just dealing with other individuals, and there was a little lag there in insuring that everybody was on the same page when he wasn’t available. They should have insured that what transpired with dealing with other personnel while he was out was carried over. Other than that, the carrier driver was very professional and he knew his work. He took great care and checked over the vehicle, which was good, and he identified any other areas that I might have missed. I had a good feel for the driver and he did a great job.

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    Reviewed Nov. 1, 2018

    I was moving and shopped around for a shipping company. Thought it could have been cheaper, AmeriFreight had the best price. Richard, the rep, was nice and prompt to respond to emails. However, the final price was a little bit higher than what he originally quoted me. A couple of times, he called with quotes that were several hundred dollars above and I declined. Then he'd call me back in a day and give me another quote. The third time he called back, we agreed on the quote. I was told the transport was gonna take three days, but they were there in 24 hours. The interactions with the drivers were excellent. They were very nice, informative, and courteous.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Nov. 1, 2018

    My mom told us that we could bring our dad's old muscle car out to New Mexico. I looked around, I read reviews, and I tried to work with a company that I felt would treat us good because that car carries a lot of sentimental value. I was pretty happy with the quote from AmeriFreight mostly because I knew that there was a lot of requirements with the car. I wanted it enclosed and I felt that they did everything they could and the quote was reasonable. And Tara, the organizer, was fabulous. My stress level about the whole shipping the car went down after speaking to her. I had asked about the military discount, so then we talked about just how nice it is to find a company that appreciates the first responders in the military. Also, she was very personable because she's from a military family. I felt like I wasn't just somebody on the phone and I felt like she truly cared.

    The delivery went really, really well. I ended up having to ship it open because we were not getting hits from enclosed carriers because the car was not running. It ended up being through a very small, husband and wife team and they could only haul two cars on there. And once I spoke to the wife part of the husband and wife team, I felt better about it. Her husband was a cop and they have a son that is police officer. To me, it just felt like everything aligned the way it needed to for me to feel comfortable about who was handling this car for me. The transport took three days. They picked it up on a Thursday night, took a picture of it, and they kept me updated while they were shipping it. Then, they got to my brother's house on Sunday morning. AmeriFreight is highly recommended. If I would ever have to move again, I would definitely work with the company again.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 1, 2018

    One of my daughters purchased a brand new car and she gifted me her old car. We sold my car and she shipped her old car to me. My daughters told me to choose the company for shipping. They just told me what key things to look for and to make sure it was a reputable business. All the symbols and stuff that AmeriFreight had on their website helped me. My daughters told me to make sure there was a Better Business Bureau thing and there was a symbol on Amerifreight's ad saying that they were cleared and okay with the BBB. There was one other company that had the symbols but AmeriFreight came with the highest rating so they were the best people to transport the car. Another thing that I liked about the AmeriFreight was they have been in business since 1918.

    The driver was very nice. When he picked up the car, he gave us the appropriate time. My daughter worked and he made it convenient for her work hours to pick up the car. All that went smoothly. Also, I'm disabled and hurting all the time. I live on a narrow street so he had to park about three blocks away. He made it convenient where instead of me having to walk around the two blocks, he drove the car around to me. I was very excited about getting the car and I was standing on the step. He gave me the keys, had me sign the paper and we walked around the car. My daughter had the car fully detailed before she sent it to me. And everything was just like she sent it. It was nice and clean still in the inside. Also, the driver said he would be there at 2 o’clock and he was prompt.

    We also really liked AmeriFreight's price for shipping from Ohio. We had prices from $700 to $1,000, and AmeriFreight's was $700. The pricing was really comfortable. It was cheaper than if we had driven. The car getting to me safely and as if I had driven was such a plus. It was a blessing that AmeriFreight helped us out as they did. Also, everybody admires the car, but they never thought about shipping a car. I have referred Amerifreight and I always tell people they shipped the car to me. And a lot of people say, “I didn’t know you could do that."

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    Punctuality & SpeedStaff

    Reviewed Oct. 31, 2018

    AmeriFreight came up with good reviews and so we used them to have our car transported from the West Coast to the East Coast. Harry was our organizer and he was fantastic. He was prompt, courteous, and professional. Any time we had any questions or hiccups in the process, he was right on it right away. The transport took a week and during the delivery, the driver called to tell us that the car is ready and that we can go and pick it up. AmeriFreight is a very good company and we had a great experience with them. Use them.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 31, 2018

    We had a good deal on a truck on eBay and we bought it for my son. I checked the reviews and initially, AmeriFreight’s price came across as the lowest. However, the price jumped about $1,000. They told us about it as we went further into it. We were having trouble getting a carrier to pick it up because Washington to Texas was not a popular route. It was on the board for a while and we kept incrementally raising the price until $1,700. Nobody would pick it up and it went over a week. If I was willing to wait longer, I could have gotten a better deal. However, I was dealing with the seller and he was very cooperative but he didn't wanna have to hold on to it too long after the sale. Anytime I emailed or called, the rep from AmeriFreight was always there and would give me an answer. She was knowledgeable of the whole process and since I wasn't, it was helpful.

    The interaction with the driver was short and sweet. They asked if they could still deliver that day because it was getting late. I told them that was fine and that we would be available. It was 9 o'clock Texas time when he rolled up. He stopped on the shoulder of the road, in front of the house and put his ramps down. He didn't waste any time. He unloaded the truck, drove it across the road and into the driveway. I settled up with him, he backed up and headed down the road. They picked up the truck on a Friday evening and it hit my place on Tuesday evening. We will very likely buy a vehicle again on eBay and if I do, I will more than likely contact AmeriFreight to ship it just because it worked out this time. Aside from that, I'm now more familiar with the process and know what to expect. People can be confident that they can use AmeriFreight and get their vehicle shipped.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 31, 2018

    I've used AmeriFreight in the past when I moved from New York to California and they did a good job. So, I used them again from California to Denver. I was trying to get better days and more accurate timing, so the initial quote they gave me was $200 more than I was shipping. The transport organizer was very responsive. They answered all my questions, so everything was on time. Working with the driver was perfect. They called me on time, picked everything up, brought the car and the whole thing from beginning to end took 5 days. The vehicle was in the same condition when it arrived, so I’m happy with the transportation. I would definitely use them again in the future if I need to.

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    Reviewed Oct. 31, 2018

    We were shipping my daughter's car to her after she got to California and the company that could take the car was located about 20 minutes from where I lived. It was somebody I could deal with locally and AmeriFreight was here in Atlanta as well, so it made me feel better. The transport organizer was great, although what we had to pay was slightly more than the original quote that she had given me through an email. I knew that once they broker the transport out, the fee can change. It changed, but it wasn't outrageous.

    The carrier driver was sitting in the parking lot waiting for me when I drove in the lot on the day of the delivery and I had no trouble keeping in touch with him as he drove cross-country. I eventually gave my daughter his name and number. He answered the phone every single time I called him. He delivered the car and worked out the delivery of my daughter's car because she was in school. They worked out the window of time that she could meet him and get the car without her missing classes. I recommend AmeriFreight and I'd use them again if we have to ship my daughter's car back.

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    PriceStaff

    Reviewed Oct. 31, 2018

    One time, I had to ship a vehicle from Buffalo, New York to Denton, Texas for my son. I liked AmeriFreight's price as well as the person I talked to. She really knew what she was talking about and sounded convincing. She said she used to drive trucks and deliver cars herself. Thus, she was able to give me some insights on what would happen. I felt very comfortable.

    With regards to AmeriFreight's quote, I thought it was lowballing at first because it came in at a low price. I knew that it took a carrier to come back with the cost so the one I got could have come back with $1,000 even though AmeriFreight quoted me $750. But then, the carrier came back with $750. However, that's on top of the money that I had to pay AmeriFreight, so the quote wasn't exactly what I wanted. Still, their rep explained even my misgivings about the quote and it made perfect sense. Additionally, my hard to please sister met the carrier driver in Buffalo and she said that he was superb. He was kind and he explained the process to her. He left her in very good regard. I definitely recommend AmeriFreight to others.

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 30, 2018

    One time, we needed to ship a vehicle for a move. We did a military thing, so the highest bidder won which was AmeriFreight. The price was a little higher than what we were quoted for though. But their reps were great and it took the car seven days to reach its destination. It was actually early which was nice but we weren’t there yet, so we had some difficulties with that. The transport went smoothly though and overall, I’m satisfied.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 30, 2018

    My wife and I were living in Oregon and we decided to move back to Georgia. That time, we weren’t driving across the country. We were just gonna fly so I wanted to ship my car with someone reputable. I called AmeriFreight and I spoke with their rep, Kimberly. She made it so that it was a good experience and I felt no stress whatsoever. We spoke one day and she found me a carrier the next day or the day after.

    When AmeriFreight first gave me the price, it looked right to me, but they called back to let me know that they had made an error and that they have charged me more than they should have. So, they gave me the money that they charged extra back. They are an honest company doing honest work and looking out for the customer and I also wasn’t expecting it because I thought it was correct, to begin with. The whole process was awesome. Once the carrier came over to pick up the car, he was professional. He picked up the car and it was delivered on time.

    My father-in-law, who had passed away, had a Mustang that he had left in New York in Rhode Island. At the time, he had been working on it and it was inoperable. My wife and I decided that because it was her father’s car and she grew up with it, we were gonna keep it, but we needed to send it down here. I had worked with another company to see if we can get it moving, but they were taking forever to find a carrier. Once they found the carrier, we had a horrible experience with the carrier. They were unprofessional and there was a lot of miscommunication. When the actual driver arrived with the freight, he said that he didn’t know that it was inoperable even though we had mentioned it several times and the broker had said it several times as well. He delayed the transport even more. We ended up canceling because it was just too much of a hassle and we didn’t wanna deal with the driver. We needed to find someone else.

    I decided to go with AmeriFreight again to see if they can do a better job. I spoke with Kimberly again and I told her the whole situation, and she went above and beyond again. A couple of days later, they found me a carrier within the price range that we were looking for and she made sure that they had good ratings. The car arrived a day later after the guy picked it up. AmeriFreight did an incredible job. It was so starkly different from working with the other company and I couldn’t believe it. I kept asking myself why I didn’t use AmeriFreight, to begin with. Kimberly really helped me out. She was on top of it and she kept me in the loop. She would call me every day and let me know where we were at. She called me after both deliveries to make sure that everything was okay. I had excellent experience with AmeriFreight and I would definitely, 100% recommend them to whoever, a friend of mine or whoever needs a vehicle transport.

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    PriceDelivery & Shipping

    Reviewed Oct. 30, 2018

    We were moving and our vehicle needed to be transported. I went through a broker and AmeriFreight quoted a price that was reasonable so I elected to go that way. Our experience with them went fine. They shipped our vehicle a distance of 900 miles and it took them two days to do that. The pick-up and delivery of our vehicle went as requested. I requested them to deliver it to a repair place instead of to my house and the driver met me there at the appointed hour. With AmeriFreight, everything was as agreed.

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    PriceStaff

    Reviewed Oct. 30, 2018

    We used AmeriFreight to ship our car from North Dakota to Massachusetts and our experience was good. They quoted me as the cheapest and it was pretty fair. North Dakota is not a typical route so in the end, it ended up costing me a few hundred more than what I was quoted. But it was not in AmeriFreight's control and that's understandable. The rep did a great job and from start to finish, he was very responsive. Also, the driver was very professional and I felt like I can trust him. I highly recommend AmeriFreight. They did well and I would use them again.

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    PriceStaff

    Reviewed Oct. 30, 2018

    My dad passed away in April and I wanted his old truck. Recently, the truck didn't run and I was needing a way to get it to me from Illinois to Portland, Oregon so I could work on it, fix it up, and keep it. I did some research and AmeriFreight had one of the lowest prices. They didn't pressure me and it felt good to go with them, so I did. I was able to take advantage of the free quote online and the final cost was even a couple hundred dollars cheaper.

    The carrier driver was also super sweet. He and his partner were very professional and wanted to get the job done right, which I appreciated. He showed me the pictures of the truck when they picked it up for comparison and there wasn’t any new damage to it. They took care of it, which was good because I’m super-sentimental about it. At first I was nervous because at the time, you couldn't trust its brakes and you had to smash it down to be able to stop the truck. But they were able to work with that, which was awesome. It's a 1980 Ford truck, so it’s an oldie, but they still took care of it as if it were any other vehicle.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 29, 2018

    I sold my car to my parents and they live in Louisiana, so I had to ship it from California to Louisiana. I looked at about four different transport companies online. AmeriFreight contacted me first and I got a good price from them. The transport organizer emailed me a couple of times and I called him on the phone and texted him a few times. He was fine. There were no issues with the car during the delivery and they delivered within the time window. The whole process took about two weeks and they let my parents know the day before. The payment process was also okay.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 29, 2018

    My son lives in California and I wanted to get him his vehicle out there. I called AmeriFreight and the operator who answered was so kind. I was told that they would be giving a low beginning quote and then the price would go a little higher. They locked me in when they gave me that lower quote and I could have waited longer and gotten it to where they quoted me but my son really wanted the car so I went ahead and let it go. The organizer was very nice and fantastic at what she did and the pick-up and delivery was on time and didn’t take long.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 29, 2018

    My dad passed away and left a vehicle to me. I needed to ship it 1,500 miles to get it up here and I looked at two companies. AmeriFreight's price won me over and although there were a couple of hiccups, the rep I dealt with was absolutely great. The first company that took on the shipment dropped out, saying that their truck had broken down. The rep called me, gave me the update and started looking for another company to take the shipment on. She moved so fast on it. It was impressive. The gentleman who came out was really nice too. He understood the situation and how important it was for me to get the vehicle. He was spot-on and really good. Since the first company dropped out, it took about a week and a half to get the vehicle here. I'd definitely recommend AmeriFreight, particularly the individual that I dealt with. And if I ever need something shipped again, then I'm going with AmeriFreight.

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    Customer ServiceStaff

    Reviewed Oct. 29, 2018

    We were moving a little over 700 miles and AmeriFreight was the only company that accepted or had a truck that was coming this way. The customer service was great from both AmeriFreight and from the driver himself. They picked it up from the house and drove it off. Then, for the delivery, we told them a specific location and that was where the driver dropped it off. He took a picture of it and the house that it was next to just to confirm that it was the right place. The vehicle was delayed by a day, but it didn’t affect us in any way so, that wasn’t a problem for us. Also, the driver communicated about it and let us know why. It was a great experience and it went really smoothly.

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    PriceDelivery & Shipping

    Reviewed Oct. 29, 2018

    AmeriFreight gave me a fair quote and the final cost was exact. Overall, it was a positive experience and they delivered what they said they would.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 28, 2018

    I moved for a job across country and got AmeriFreight to transport my vehicle since they originally had the lowest price. It ended up costing us around $600 more than the original quote, but I wasn’t surprised because that was all part of it. The transport organizer whom we worked with was great as we had a lot of follow through, definitely good communication. Dealing with the carrier driver was also super easy. I just met him down the street from my house, and picked the vehicle up. It was very painless. The transport took about seven days, and upon delivery, we walked through the vehicle together and there was no damage. AmeriFreight is good.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 28, 2018

    I changed my job so I had to ship my car from New York to Washington. I searched online and AmeriFreight was recommended by some people in the online forum. I also got a quote from several different companies at the same time and AmeriFreight was the cheapest. But after several rounds of discussion with agents, I found that AmeriFreight was not the cheapest. The free quote doesn't indicate the final price so it made me feel that it wasn't good. That one time, I didn't know how to trust AmeriFreight because the price has changed too much but after some service, I found that even though the final price was expensive, it's in a reasonable range.

    I continued to use AmeriFreight and the overall experience was great. The rep was quite good and before he found the driver, he gave me the end price. He also gave me a call to tell me the possible things like when the driver will go to my apartment to fetch the car. The driver was good too. He took a lot of pictures of our car to make sure that when the shipping was done, the car had no damages. The car was picked up by the driver in the scheduled time and it also arrived at the destination location in a timely fashion.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 28, 2018

    I was PCS-ing from Jacksonville to San Diego and I saw reviews that AmeriFreight was the highest rated moving company. I went with them and they were really helpful along the whole way. When they quoted me, they explained that the quote was going to change a bit due to all the carriers agreeing on a certain price. And it did change a bit. But I agreed with the price because I found out that it was a really good price for shipping my vehicle from coast to coast. Then it only took a week from the pick-up to the drop-off. It was fast and that was also how long AmeriFreight said it was gonna be. The carrier driver was good too. He was on time, did everything by the book and made sure everything was good to go. If you need to ship a car, go with AmeriFreight.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 28, 2018

    Our house changed so I needed my car back but it was a cross country move and we weren’t looking to fly back to drive it over any time soon. From the reviews I saw online, I decided to use AmeriFreight. I used the free quote option and although the quote was not what I was looking for, it was reasonable. Prices might be a little higher but that’s quality.

    Howard was also very helpful, knowledgeable and supportive. I needed plenty of time to consider all of my options and he was patient. The delivery was smooth too. They got here really quickly. It took about three days. They called me when they got in the location and by the time I met it, the car was unloaded. They handed me the keys and the inspection was done. Everything was good. Overall, it was a good and pleasant experience. AmeriFreight is a good company and they're great to work with.

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 28, 2018

    I had to ship a car from California to Virginia. I saw AmeriFreight first so I went over to them. The transport organizer kept in contact with me. When he had somebody pick up my car, he called and told me about it. So we went ahead and got it picked up. The driver called to let me know where he would be, and I went to him and got the car. The whole process took about two weeks. I had a good experience with AmeriFreight. They picked up the car and kept in contact with me all the way. The car was delivered in a timely manner and it was in good shape when I got it.

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    StaffDelivery & Shipping

    Reviewed Oct. 27, 2018

    I had very favorable interactions with the driver that came and picked up the car. The car was delivered in about five days and there were no delays. I would recommend AmeriFreight.

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    Reviewed Oct. 27, 2018

    I was moving out of state and during the process, I spoke to someone at AmeriFreight on the phone a few times. And it was good. A friend who had used the company referred it to me. I had no idea what the process was like but the rep gave me clear information and was very helpful. I first thought that my request hadn't gone through because I had not heard for a week. I didn't realize that the way the system works is that they can't really call you until closer to the time period when they have companies calling them. I got a phone call a week after I submitted and on the first date that my car would be eligible to be shipped.

    That aside, the driver was great. I had to reach out to him but he was very responsive. The car was picked up on a Tuesday and I got it on Sunday morning. But the price ended up being a couple of hundred dollars more than the quote. The car was also dirty from the long ride but it was nothing out of the ordinary and overall, it was a good experience.

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    Reviewed Oct. 27, 2018

    My car got shipped from Connecticut to California. I did some research early on, and AmeriFreight's price was reasonable. However, I was in a rush and wanted to ship my car in four days. AmeriFreight couldn't give me the cheapest price option so I paid more for it but that was okay as I didn't plan it well. Every time I call the transport organizer, she'd always call back and responded really fast. Then the driver was on time. I wanted to ship it to my place and so we texted over the phone and it was easy to communicate with him. He was really flexible with his time and also the location. They gave me the timeline, and the process took a week, which was about the same time. They have great customer service and I recommend them, just book it early, like a month prior to the move.

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    Reviewed Oct. 27, 2018

    I did the quote online but it wasn't accurate. I was waiting for a response from AmeriFreight but I didn't get any so I called the number and once I got speaking to them, the quote was much different as it was based on whatever the market was at that time. But the transport organizer helped me with everything and he was very instructive. He gave me the choice to make a price that I felt comfortable paying for the transport and he told me that he would give his best to try and get a driver to match that price. He went through all those steps to try to help me out to get the vehicle here as soon as possible at the most reasonable price so I'm very happy with the experience.

    The driver was courteous. He called before picking up the vehicle and he came on time. During the delivery, he called in advance and apologized for a minor delay that was gonna happen. The next day, he gave us a good window of time that the car was gonna be delivered. So everything went well. I'm very happy with AmeriFreight and I'd tell other people to use them as well.

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    Reviewed Oct. 27, 2018

    I was sending over a vehicle from Maryland to my daughter in college in California. I searched for freighting companies and AmeriFreight had the best reviews that I saw. The transport organizer was helpful. We had to keep changing the date of the pick up because some problems came up with the car itself mechanically, and she was really good at accommodating the changing of the pick up dates. She would always call up and check on things. The quote that they gave me was good. If we had driven the car all the way across, it would have been way more expensive. Pickup to delivery was done in 10 days. The hardest part was that they had to find a parking lot big enough for their big truck to fit in, but there wasn't a problem. I would definitely use AmeriFreight again if I had a need to.

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    PricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 26, 2018

    I saw AmeriFreight's ratings and reviews on the website and they were not so bad. So, I used them to have my car shipped. They gave me a very low quote, but in the end, I paid at least 600 more. They told me they couldn't find me a carrier, so I had to pay more. The transport organizer knew a lot about the process but also told me the carrier asked more money. The process from when they picked the vehicle up to when it was delivered took eight days. It met my expectation during the shipment, but they picked the car up a little late. I complained and told them it was almost about two weeks ago. I gave them several days. They told me that they could pick up, but in the end, they were delayed for almost a week to pick up. I'm not very happy with AmeriFreight. Stay away from them.

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    Reviewed Oct. 26, 2018

    I looked online, saw AmeriFreight and liked the whole idea- AmeriFreight, America. I looked at the reviews and I liked what people had to say. I called and got it all set up. The rep sent me the information via email and I signed the paperwork. There were some information that I didn’t have right when I spoke to her, but I sent it to her. She updated my record and then I waited until the time. She was great, customer service friendly, and she knew her stuff.

    AmeriFreight was right on. I was told that I had to give a ten-day window and I was called on the first day of the window. The car was picked up on the first date. AmeriFreight told us who would be contacting us. My husband spoke to the driver. The driver was supposed to pick up the car the day after and he had called us because he was on his way. He wanted to know if he could pick it up. They didn’t have to, but we were ready. It went cross-country and came just when they said it was gonna come.

    You had to go up a hill to get to where I live in California. We met them at the exact time they said they'd be there and they put the car in. My husband really liked the guy. He was confident with the driver and that our car would be safe. When it was delivered, the car was dirty from the road, but it was in good condition. We knew that the carrier was an open freight and we knew that would happen, so not a big deal. We had a great experience and would use AmeriFreight again.

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    PriceStaffDelivery & Shipping

    Reviewed Oct. 26, 2018

    I used AmeriFreight to ship my vehicle from Arizona to Texas and they seemed to be very clear and not trying to manipulate. Some other services seem to have that kind of feel where they're trying to pull one over on me but I didn't get that from AmeriFreight. It was a little bit more expensive but I went with the first option just for lack of time so I was okay and I wasn't completely disappointed.

    The organizer was very responsive and I appreciated their follow through. I was impressed with every step of the way communicating and making contact with them. The driver was very responsive also. I could communicate directly with him and the transaction went very smoothly. The car was shipped in less than 24 and it came just as they picked it up.

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    PriceStaffDelivery & Shipping

    Reviewed Oct. 26, 2018

    AmeriFreight had a combination of good reviews and it seemed like they had a good price. The original quote that they gave me was fine when I got them but I didn’t expect the final cost to go up almost 50%. They came forward at the beginning with an aggressive quote that they couldn’t deliver on and it left a bad taste in my mouth. Dealing with the driver was fine and the transport took ten days. However, it dragged on for a little bit after the vehicle got delivered in the area. It took another four days for them to deliver it from a lot to my house.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 25, 2018

    The car I purchased in Maryland needed to be shipped in Tennessee. I looked at reviews online, reached out to AmeriFreight, and everything worked out. The organizer was awesome and stayed out with me. If anything went to her boss, even when she was off work, she still made sure I was taken care of, which I liked. She wasn’t even at work when one of her fellows called me as soon as someone picked up my order. That was good business.

    The quote that I got was a little higher than expected due to the carrier, but luckily, I was able to pay the price because it was hard for anyone to pick up that drive. The transport took about three days, which was within the five-day window. The delivery crew was awesome. The battery on the car was down, probably because it had drained, and they boosted the car afterwards, did the inspection, and made sure the car was running and up to our par before they left. If I ever have to ship another car, I would call AmeriFreight.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 25, 2018

    I did a lot of research and AmeriFreight had good reviews. The quote was a little tricky because you get a quote, and then when they call back, it’s always much higher. The quote was way higher, and we kept waiting. It got lowered and lowered and lowered, but not down to the level that they originally said. But that’s just the way it is.

    The transport organizer was great. She was very prompt and would always answer my calls. She totally understood that we wanted to wait and not spend that much. My son had a good experience with the carrier driver, and the shipment was super quick. After I went to send the car, my son called me up because he had two friends at school that also used AmeriFreight and had very bad experiences with the driver trying to overcharge them. But we didn’t have that experience at all.

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    AmeriFreight Auto Transport Company Information

    Social media:
    Company Name:
    AmeriFreight Auto Transport Company
    Company Type:
    Private
    Year Founded:
    2004
    Address:
    417 Dividend Drive, Suite D
    City:
    Peachtree City
    State/Province:
    GA
    Postal Code:
    30269
    Country:
    United States
    Fax:
    770 486 7429
    Website:
    www.amerifreight.net

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