AmeriFreight Auto Transport Reviews

I would give this zero stars if there was an option. Promised a top load spot by Brandon at Amerifreight- paid a premium for VA to CA transport- driver refused to load on top. Fail. Will never use these guys again.

I shipped my new 2021 Honda Gold Wing from Vero Beach, Florida to Lowell, Massachusetts. When I went to pick my bike up at the shipping facility in Lowell, I noticed a badly damaged exhaust heat shield. This chromed metal heat shield was damaged with a great deal of force, and yet, there was no notation that the damage had occurred. I photographed my motorcycle before it was shipped, and when I received it. I was put in contact with the insurance company, but can only communicate with them through email. I repeatedly asked for a phone contact number, but was not provided with one. My bike is currently awaiting approval for the heat shield replacement.

People said AmeriFreight was a reputable agency, and that they require their drivers to have certain insurances or licenses. The rep made the set up very quick and easy. The driver was awesome. He was very communicative, followed up with me and reached out to me to let me know where he was on his drive. He was giving me daily updates if he thought he was going to be late. He brought the vehicle right down the street. I live in a gated community, so he couldn’t get his transporter through there. I was a little surprised with the bill though. I was quoted 1,800, but it ended up being 2,300. I assumed it was gas prices. Also, the vehicle had motor oil on the windshield. Thankfully, it was just on the windshield and it came off in a carwash.

I ordered the transport with AmeriFreight but someone else was giving me a cheaper rate, so I canceled them. But the timeframe was gonna be longer so I went back with AmeriFreight. Earl was very nice and accommodating. The people who picked up my vehicle took a couple of days to pick it up but they met the original dates so that ended up being okay.

From first contact they provided prompt and courteous service. I would highly recommend. The driver called me the night before he was to pick up the car and offered to come at my convenience. We met at 6:30 am and finalized the transaction..

Robin who helped me set everything up was amazing. My car delivery was great. My car came exactly when expected and in perfect condition. This was my second time using this company and I would definitely use this service again.

Very happy with transport. Auto arrived on time and no damage. Driver was polite and respectful. Danielle from AmeriFreight was super - her followup was unexpected and appreciated. We would use AmeriFreight again if needed. Danielle was recommended by a friend who has used her and the company several times.

The entire process of shipping our car from coast to coast (from the initial phone call to pick up and delivery) was professional and "above board." Our broker, Susan, was informative and quick to follow up with details and answers to questions as our move date approached. I highly recommend AmeriFreight to anyone needing to ship a vehicle. Our experience was headache and hassle free. We are grateful.

Carovanzieus Mitchell was AWESOME throughout the whole process!!! Would HIGHLY recommend this company for all your transport needs. Explained the whole process before I signed up. Kept me updated on status of the vehicles from time of pickup until delivered to my house.

Vehicle was delivered with a lot of scratches, gouges and small dents. Took it to a collision center and there's over $3,000 damage. Car was pristine before it was shipped from OK to WI. Called Amerifreight and told about the damage. They said they were sorry and gave me a phone number to call and a claim number. It was all on me. They offered no other assistance. Will never use them again to ship a car.

Both Amerifreight and the car carriers were extremely professional and helpful with answering all of my questions. I've never shipped a car before and it was extremely easy. Hand-off to my partner. Went perfect as well since I wasn't in the state yet. Thank you!!!

The car was here in perfect condition and it was a pleasure working with Lecia. It was perfect for a last minute military move. I would highly recommend this service to anyone. I will gladly use their service again when we move next.

Attempted shipping two cars, only one shipped. Quote for the one shipped was $200 less than what I actually paid. Quote for the second was $600 less than the only offer made. Decided to not ship my second car (Toyota Corolla) as it became cheaper for me to fly back and drive cross country than to pay $2000 to have it shipped. Rather use Sherpa next time, which I had used in the past. Their costs are higher, but at least what they quote you is what you pay. Sherpa eats any fluctuation on the cost. This company is ok if you have the ability to take risk of costs being higher than quoted and plan B and C if price doesn’t fit your budget. Regarding customer service: The agent I worked with was very cordial and professional.

Great service, quick delivery, delivered on time as promised. Driver had trouble finding house, but delivery went smoothly. No problems with car, no damage to car. Overall service as promised and delivered faster than expected. Would recommend to family and friends. Very happy with service.

The service/driver was delayed 14 days after expected delivery. They said the Truck broke down, why on Earth would you not check the health of the truck before driving from California to Florida. This Cost me a lot of money, for I needed my car for work. Driver was unprofessional. Please teach your drivers a simple greet when talking to a customer. First thing he said to me when he delivered my car 2 weeks late was “Where’s my money.” I would never use Amerifreight ever again, unless you guys compensate me for such a terrible experience.

I chose AmeriFreight because it had great reviews about car shipping and their quote was quick and reasonable. They certainly gained a wonderful review from me as well. The communication was excellent, the shipping went fantastic, and the car arrived safely in just 2 days. I would highly recommend them to anyone looking to ship a vehicle.

Both my vehicles arrived with damage from the strap that they used to secure the cars to the trailer. But that was the only issue I had with AmeriFreight. Other than that, the communication with the driver and the service were good.

Their customer service was really good and very communicative. Even though the driver couldn't get down from the small street, he found a spot and communicated where he would be at. He worked with my uncle where he dropped it off and there were no issues. It went as smooth as I thought it should go.

My experience with AmeriFreight was smooth. My vehicle got delivered within six days from the start when I talked to them. The driver updated me with all the time and the location. The cost is a little high, though. They charged $350 for the brokerage and from what I have heard, the average is 150 to 200.

I reached out to AmeriFreight and I was initially quoted something really low. But when I got on the phone, the price was much higher. It was also higher than other competitors. But it got down to a point where it was similar to everyone else. So I ended up working with AmeriFreight. Other than that, it was okay. Everything after that, the rep was super helpful. The first driver that came was really aggressive. I had some things in the car, but it wasn't that much. He wanted 400 extra dollars. But then the rep was good at getting another guy really right away. He was good with communication. Overall, it was a good experience.

I was happy with the transport and the carrier. The AmeriFreight broker agent was good though there were a little bit of delays in communication. I had to go back and forth with Fast Freight carrier. They were supposed to pick up my car that week but I hadn’t heard from them. I asked if they could pick it up on the 28th or 29th of April. They just showed up and gave me a 35-minute notice on the 28th of April. I was getting my stuff picked up at the same time so I mistakenly thought it was my stuff getting picked up, and not this other guy trying to pick up my car. He was loading it on a regular one-car carrier to take it to the yard. They did a detailed inspection or found ** on it that I've never even seen on my life on my car. That was nice.

The lady that I worked with at Amerifreight gave me one offer. I said it was a little bit too high. She called me back with another one that was lower, but I didn't get back to her in time for it. She called me back with another one. It was a little bit higher than the second one, but it was still lower than the first one. I appreciated that when the price was too high for me, she kept working and tried to find something lower. The driver followed up, answered calls and kept in contact with me, making sure I was gonna be where I was supposed to. They got there right on the time that she said it would and the driver lowered it down for me. I met him over on the corner, but the way that the street worked out, it wasn’t too far. He took cash and it all worked out. It was more expensive than I believed it to be but the company itself was good.

Because the car was in brand new condition, I wanted a company that would ship it to me and have it covered. I called AmeriFreight, spoke with a wonderful lady and gave me all kinds of assurances. We had a wonderful conversation. She said, “Absolutely,” and she would put the job out there for somebody to put a bid on. A guy came along and put a bid on it. He said, “I'll charge them this and I'll have it there in four days.” But it took us longer. We were okay if it would be a day late. But I put every aspect of insurance on it. They assured me that it would be sealed tight.

I’d recommend AmeriFreight because I've had them, and they were good. This is my third time using them and this guy was nice, but it took ages for him. It was three days late and he didn’t bring it to my house. I rode my bike to meet him at the parking lot. The delivery was very complicated but he meant well. For the AmeriFreight part, the woman was wonderful.

AmeriFreight did everything that I expected. Everything was very transparent. The driver was very courteous on the phone and answered all my questions. He was very quick to respond and showed up when he said that he would.

I worked with Laura and she was good. The communication with the driver was great. I definitely would use AmeriFreight again.

Everything was fine. I was kept pretty up to date to the point where I wasn't concerned. If I needed to do anything, they called to let me know, and I took care of it then we just moved on. It was pretty straightforward. Compared to some of the other places, AmeriFreight was a little more expensive, but given the fact that I got the car earlier than expected, I can't be upset about that. I'm thankful the driver came early. I thought the car wasn't gonna get delivered until the next day, but the driver brought it that night. He called me when he was 30 minutes out, and where I live is really confusing when it comes to GPS, so I told him what to look for. Next thing I knew, he was telling me he was outside. I couldn't have asked for it to go any better than it did.

Hello! My issue is more with the carrier than with AmeriFreight but, you hire this company. My vehicle's body arrived with significant damage that someone attempted to cover up. I reached out to AmeriFreight and was told that there was nothing you could do, basically got the same from the carrier.

Everything was great, Kallie was very informative and answered all my questions, Great Job! Would definitely recommend this company, The driver was on time and very polite. Had no issues whatsoever. I felt reassured that they vet their drivers and make sure that they have current insurance and come highly rated.

AmeriFreight was fantastic from the moment I booked until I received my car at home. They informed me every step of the way and my car arrived on time and in perfect condition. Thank you all for your professionalism and kindness! BJ

Terrible Trade Practices. Was quoted $1330 to ship a car from Ohio to California. Talked to agent on phone and she assured me the price wouldn't go up. Since I was under a deadline to ship it, once I committed to the price verbally, 3-4 days later they come back with $1950. I had no choice but to ship it as the timeline to move was approaching. A week earlier I had another quote well below the $1950 they charged me from another company. This was a complete bait and switch. My back was against the wall and unfortunately I couldn't make a change. Just as in other complaints that are filed against them they will attach the contract. What people fail to realize is the verbal ** they submit to you in order to hook you in. I will be pursuing this with the ftc as well. Terrible trade practices. Also customer service and communication was awful.

Customer service from AmeriFreight's end was very good. Since it was my first time transporting a vehicle and I wasn't entirely sure what I was supposed to do most of the time, I had questions throughout the process and whenever I called, I always got a response pretty quickly. I always had somebody who knew what was going on and gave me good information too.

Once I submitted a request, somebody from AmeriFreight got in contact with me right away and the guy was very professional as well as knowledgeable on what to do and where to go. He gave me a lot of numbers and helped me find the best deal. Once we found a good deal, then we went with it. I had a 2017 Chevrolet Camaro transported, and it took a week and a half. There was a lot of communication the whole time between pickup and delivery, constant feedback on where the car was at and what was happening. Overall, the quality of service is really good, and the cost was fair. It wasn't cheap and I wasn't getting a smoking deal by any means, but it wasn't gouging either.

I called Amerifright in early February to get information on shipping my car from Allentown, PA to SLC, UT. I spoke with Lecia ** and she seemed as if I was bothering her. I decided to call back the next day to speak with someone else instead, but by that point Lecia was already my “contact” for my account. I told Lecia that I need my car in Utah no earlier than March 12th. She confirmed. She then called me on February 14th and told me that there is a transport ready to pick up my car and they will have it there by February 20th. I told her again, that I need it there no earlier than March 12th. She told me that she will put me in the system to start searching on March 7th and it will get there no earlier than March 12th.

I checked with AmeriFreight when I shipped a vehicle in the past, and I ended up using somebody else. When I went to use the same company I used the first time, somehow AmeriFreight got my information, or when I filled out the broker thing, it got sent to them. I was at Disneyland and had to sign this contract via phone, so I wasn't able to really check up on anything. I signed the contract with AmeriFreight somehow. I was a little confused on how it all went down, but they shipped the vehicle and it got there fast. That part was really good. The lady I worked with was good too. The drivers were Russian and didn't speak very much English, but minus the communication barrier, everything went really well. They loaded it fast. When they were doing everything, I could definitely tell that they knew what they were doing, which was good.

Jorge the transporter was an absolute delight to deal with, although they arrived 3 days early to pick the car up, he handled the transition well and kept me informed the entire time...Melissa from Amerifrieght was pleasant, professional and didn't mind any time I called and was able to answer all my questions right away..

I reached out to AmeriFreight and then found out that they were an aggregator and I got a better understanding of how this whole process worked. I liked that the initial communication was very clear and then I understood what we were looking at. If other aggregators are competing against myself, AmeriFreight at least took the time to be thorough. Also, they had really good reviews online and with the BBB. So once I started working with them, I didn't feel the need to look for anybody else. We had a good experience.

I had a great experience shipping my car with AmeriFreight! This was my first time shipping a car and I was very anxious about the whole process. Earl answered all my questions and provided me with the information I needed. He kept me updated regularly and checked in to make sure the pick up and drop off went smoothly. This definitely helped ease my anxiety while dealing with the rest of my move! I will definitely be recommending AmeriFreight to friends and family in the future.

The AmeriFreight rep explained on the phone everything I needed to know. They were very good. But it was a little bit deceitful because the quote was 3,200, but it got bid out at 4,200. They didn't tell us that the quote is really worthless because the drivers do the bidding. But the driver was very competent. I would recommend AmeriFreight for sure.

Very professionally done! The driver was very knowledgeable and reassuring. My daughter was very pleased on the receiving end. She lives in a rural area and has a long unpaved driveway that is muddy and rutted. The car arrived in excellent condition and did not have a scratch on it.

AmeriFreight transported my vehicle from Washington to New Mexico in a safe and timely manner. I am very satisfied with their service. I would recommend it to anyone who want peace of mind, knowing that their vehicle is taken care of.

AmeriFreight and Maleah were great - got the pickup truck I bought in Oregon safely home to Vermont in a short time, and at a good rate. If I ever need to ship another vehicle I will certainly look to Maleah to broker the transport again. I also will recommend Maleah and AmeriFreight to any of my friends or family who are ever in need of auto transport.

AmeriFreight was fantastic. Brandy was helpful every step of the way. We definitely recommend AmeriFreight. The entire experience was positive. We appreciated the fact that we were constantly being updated. They provide a great service. We would use them again.

I was pleased with the service and how they were willing to work with us to find a price that fit our need and budget. In the end, we got a great price and it was delivered quickly without any issues.

From start to finish, Susan and Brandon from AmeriFreight helped ensure my vehicle was transported successfully. They were with me each step of the way, and I could not be happier with my decision to use AmeriFreight for this process.

They have great customer service, accommodation and competitive pricing. I also like the rep's friendliness, her knowledge of the process, simplifying things for me and making me feel I understand what's going on, answering all my questions and concerns, and not being overbearing or pushy.

Brandon with AmeriFreight was incredibly helpful and informative. This was my first time shipping a car, and he took the time to explain to me everything I needed to know. Very professional and was always available to answer any questions that arose.

Very Bad experience due with company that was chosen to transport my car. Little to no communication, my car was transported 2 days late with damage. I was told I'd get a discount but was cursed out by Golden Express Manager and had to call the police.

I worked with Susan after I had been working with another company for 2+ weeks. I had not received a single offer on a carrier for my car, and within 24 hours of working with Susan, we had a carrier secured. She was responsive and got the job done. I would recommend working with her and Ameri Freight to anyone who needs their car shipped.

They were great, once we could understand them because there was a language issue. It would also have been better if they texted. My son ended up doing it so, they had the information. But they picked it up and they were there right on time. It worked very well.

The AmeriFreight rep was nice. She was very professional and helpful. The first quote was very low, but in the end, it was $500 more. But it still was lower than other companies. On the delivery, the company called me to tell me that the car would be ready the next day. So, that took me by surprise. They wanted to confirm where I would pick it up and I just confirmed it. I also asked them to let me know in advance if they would get there or not because on the pick-up day, they took a little bit longer than we expected.

Everything was straightforward with AmeriFreight. The delivery came on time and was pretty smooth. The driver texted me. It was easy to communicate with him. The vehicle was dirty when it arrived, but it was from the drive. After washing, I didn't see any scratches. Everything was normal.

I had a good experience with AmeriFreight. I used them once before. I used them again recently and it went fine. I would recommend them.

The quote that was provided by AmeriFreight was completely inaccurate. They quote you a reasonable price, and then in the fine print, the terms and conditions, they say that's an estimate and it can be whatever the market dictates. Then they make you wait five days and the quote was 100% off. The quote was twice as much as they quoted.

I'm very satisfied with their service. My vehicle came here safe. Nothing dinged up, nothing scratched. So I enjoyed it. They made the process really smooth. The driver gave me frequent updates about when the freight was going to be delivered and at what time. He got it done.

I had a good experience with AmeriFreight. Sydney, the rep, was really nice, attentive, just on top of things, and care a lot about my experience. Anytime I needed anything, she was very quick to help me out. The guy who picked up my car was awesome. He was super friendly and nice. He seemed really honest and did a thorough check of my car. He was willing to roll with the punches and correspond with a couple of different people in delivering my car to the destination. Because I wasn't in town he ended up doing the rest of the delivery with my boyfriend. He was really nice to him. They told me it would take a week to 10 days, but it took him 4 days. So that was a really nice surprise.

The vehicle got here in one piece and there were no damages but the company that transported it missed the deadline. The vehicle didn't come until two days after they were supposed to deliver. There was also no follow-up there. I had to follow up on that. That kind of was a little nerve racking of not getting the vehicle in when I thought I should have gotten it already.

AmeriFreight was the best price and it had good reviews. Also, they were super helpful and transparent about how the whole process works, in general, as a consumer looking to ship my car. The communication was great. I had help at every step. The driver contacted me 24 hours before to give me a ballpark. And we were in touch that same morning for pickup two hours and an hour before pickup. I live on a street. It's small and has low-hanging power lines. So, we determined the closest pickup spot where their truck wouldn't get into a pickle. Also, the quote was fair, especially hearing from other friends who shipped their cars similar distances.

The transport was great and straightforward. Every time the driver came to a stop, he would always give me updates. I wasn't aware of this, but there was a leak and the leak dropped oil on the other vehicles underneath it. He took it upon himself to clean all the vehicles. I got out there and helped him out a little bit because I felt bad. He was very professional. He had a very positive attitude throughout the whole thing. I definitely would love to go with him again if I ever have to transport.

I contacted two or three companies for transport service and settled with AmeriFreight in the end. I held out for a price because I had time and they were the ones that brought a carrier at that price. Customer service was fine and I was impressed with the trucking company. When the BMW Z4 was delivered, the truck couldn't turn around on the cul-de-sac, so the delivery had to be done a block or two away. The only thing was I was surprised because I gave a credit card to AmeriFreight and I thought it was for the whole thing. But it was just for their commission. The person that received it at the other end was caught totally off guard when it was COD. That shouldn't have ever happened and that embarrassed me. I could have managed if I had known about it.

So far, so good. I have to transport my motorbike and two cars from San Francisco, California to Jacksonville, Florida. I spoke with Cosmo and he was very responsive and even gave me the point of contact for my motorbike, so if I have any questions, I can ask the vendor who's taking care of my motorbike.

I googled trustworthy transport and a blog came up and AmeriFreight was featured and had a lot of good reviews, and I booked it. I was moving from LA to New York so I needed to transport my car. I got linked up with Brandi and she was super helpful and informative and on top of it. She was making sure that I was aware that it was really not a quick process, and that usually, carriers will call that week. She was really very reassuring. So, I would definitely recommend her.

It was an excellent experience with Amerifreight. I've never done this before. But Harry, the rep, explained everything in a way that was so clear the first time. He was so helpful in filling me in. AmeriFreight was not the most affordable carrier, but my situation was unique. The car I was buying was coming from off the beaten path. Truckers didn't want to go to San Juan, Texas. They wanted to pick up in Austin, Dallas or Houston, in a big city and he told me that. I had a little trouble communicating with the driver though. There was a language barrier. But ultimately, they got exactly to the house, where they had to, and it was good. They also called ahead of time and were also on time.

AmeriFreight has fast and friendly service. The rep I worked with was amazing. She was good about everything. She returned my calls fast. As soon as there was an option that someone could get my van on a vehicle, I got an email right away, called her and she was available to me. The driver picked it up on Sunday and delivered on Saturday, which was supposed to be Monday, so it was two days early. I was okay with the final quote. It was a little bit less than what the end one was, but it wasn't anything more than I thought it shouldn't have been. The condition of the vehicle was perfect. There was no damage.

I'm quite dissatisfied with my experience with Amerifreight. After contacting you guys for a quote everything went smooth until I sent the first payment. From that point on, communications with my agent were very scarce and not helpful. I was given a 3 day window for my car to be picked up by West Coast Auto Transport. Those 3 days passed without hearing anything from my agent and I started to get worried because my moving date was getting closer. Tried calling the agent about 10 times when those 3 days passed to no avail.

AmeriFreight's rep gave me all the information that I needed and made sure that I was able to get my car picked up and delivered within the time frame. I heard from the driver. It's funny because I got a confirmation on a Thursday that my car would be picked up Friday and that was the next day. So, it was a quick turnaround. I gave the driver my family's information in Arizona and he connected with them to give them information on the pickup. The driver was great at communicating with my family in Arizona in terms of time for pickup and updating when he was behind. That went well.

The AmeriFreight rep was really friendly, helpful, and followed up multiple times. Really good customer service. However, the carrier scratched the front nose of the car. The license plate was dented in and then it caused some cracking at the paint in the front. But the ending bill was exactly what was quoted.

AmeriFreight moved the motorcycles for me. At first, they were a little confusing to work with. But after a while, once I realized that they basically take the order, and then they had to contact a transport company. Then it was the transporter who was going to move this stuff. Sometimes I found the communications between AmeriFreight and the transporter weren't exactly what I was expecting. I was expecting them to know more about what the transporter was up to. So it took about three calls to AmeriFreight before we got that straightened out. After that, everything went fairly smoothly. The transporter contacted me and everything worked out.

My godson and daughter used AmeriFrieght to move a car from Washington to Tennessee. They gave me the rep's phone number and suggested that I use him. I did that when I did a transport from Washington State to Texas. The car was supposed to get to me in three or four days, which was on a Friday, but it didn't get to me until that Wednesday. The driver came across through the ice and snow and it took many days more than we expected. The driver never called us to apprise us of his progress. That was extremely frustrating. I called three or four times. The rep, Harry, on the other hand, called us. He was very good. The driver delivered the car at night and it was so dirty when we got it. There was really no way to tell if there were any problems, scratches, or anything else with the car. It's not a brand new car but it felt ridiculous taking the car and taking pictures and saying it was okay.

I had AmeriFreight transport a truck and an SUV. I liked their reviews and just word of mouth about them. The quote was a little bit cheaper too. Customer service was very transparent and informative. Any question I had, they were able to answer. Their rep was very professional. The transport took about 30 hours total. During the delivery of the cars, we had to meet the driver somewhere because where we were dropping them off was a gated community. We ended up meeting the driver in a mall parking lot because he didn't have the paperwork to come to the gate.

AmeriFreight did a transport for us from Texas to California and the took less than a week. The rep was helpful, especially when picking the dates, and the driver was nice. Sometimes, they’d try to contact me but I'd be at work. I gave them a callback and they were usually really fast about it. It was all smooth.

We wanted to bring a second vehicle up in Wisconsin for the year. We used AmeriFreight and customer service was very nice. Communication throughout the process was excellent. The driver brought my car right to my house. He went above and beyond. The ending bill was off a little bit but it was unexpected so I wasn't surprised. I'd use AmeriFreight again.

I dealt with Malia from AmeriFreight and she was very helpful, quick to respond, and checked in throughout the process. So, I felt like she was taking care of me. Setting up was easy once we got in contact with the driver. The pickup was great. My dad did the drop-off. But it went smoothly. We had to drive out to Sacramento, which was an hour and a half away from us, but that wasn't a big deal. Just a big area where he can meet. And he brought it straight to Enterprise, where I'm at. The driver got the car out here in less than 48 hours. Also, he was super flexible on where to meet here, it was a quick handoff, and easy payment. I was very happy.

It was the first time I've ever done this, and I was a little concerned. I called several different companies and Cindy was the gal I interfaced with at AmeriFreight. She was great and made me feel very comfortable. She was honest about things. She set it up, and we put it in there. All the things fit and hit as they were planned. I got in touch with the trucker who was transporting it and with his company. They kept me in the loop on what was happening. When they got it into town, it was easy peasy. Everything went really smooth, and I was very happy.

My car was picked up on time and delivered ahead of schedule. Driver called to arrange time before pick up and updated me the day before drop off and day of drop off. I would use this company again. Pricing appeared to be consistent with the market.

Everything went smoothly with AmeriFreight. The only thing I didn't really care for was they brought up the driver's fee. They quoted the 1,211 and then right towards the end, they tacked on another $488 for the driver. So it brought my bill up to 1,648, which, at that point, I couldn't do a whole lot. It was delivered earlier than the estimate was, which was fine by me. But I was a little surprised when all of a sudden, two days before I thought it was going to show up, the driver called and said, he’d be in another five hours. But it was delivered on a Sunday, and on Monday, I was gonna do a final prep with the bank to get the payments set up. But they were easy to work with and they kept up on everything other than when the car was picked up. But I know some of that was a little bit out of their hands and in the hands of the drivers.

AmeriFreight has the lowest rates. The rep I worked with was great. They were quick and efficient throughout the transport. The condition of the vehicle was good when it arrived as well.

The AmeriFreight worker was fine, the issue was the contractors they used to deliver my Lexus. They were rude, unprofessional, and lacked effective communication. They delivered my car 1 week early when the agreement was to drop it off later in the month. From there, they weren’t available to meet when we finally arrived to Washington and we spent multiple weeks trying to get my car back. My Lexus spent weeks in some unknown lot and it appears they may have also drove it for leisure during that time. Very unimpressed and would demand a refund if able.

Amerifreight is a broker and they just put the job on a site and people bid on it. At the very end, the bid came in a bit higher than what was expected, but they warned me that that could happen. It was more than I wanted to pay, but it was fair.

The service and responsiveness at AmeriFreight was excellent. But the trucker didn't pay any attention to the time of pickup or to the date of delivery. Upon pickup he claimed not to have a Bill of lading. But after my call to AmeriFreight, he will able to create one.

This was my first time ever shipping a vehicle but From start to end the whole process was smooth. The man to work with is Harry **. He was EXCELLENT. I will absolutely be using this company again when I ship my car back home. I couldn’t have asked for a better experience.

Customer service was overall good, and the quote was reasonable. When AmeriFreight got the offer from the company that was doing the transport, I was informed right away. The cost and quality of the service were equivalent to each other. It was good on both sides.

This is the second time I have used AmeriFreight to transport my vehicles across country. They are very attentive and are diligent about giving updates. I appreciate all that they have done to make transport of my vehicles go smoothly and efficiently. Thank you AmeriFreight!

I was assigned Erica H. handle my transactions. She did a great job but was then replaced by someone who never bothered to follow-up, call-back or even look into the questions I had. I am now forced to look for another carrier, since these people are now completely unreliable. Sorry to say.

I will never use this company to ship another vehicle ever. Started with a quote for around $1500 (subject to change is reasonable) and ended up being quoted $1900. I booked the freight with a pickup date of February 24th and estimated drop off on February 26th. I was advised of insurance options for my vehicle and obliged to pay for extra coverage. Cindy had told me that the driver will do inspection with the pickup and signed upon receiving (I was 1250 miles away, so family had to do this for me).

Millie helped me with my shipment. Everything was simple and straightforward and they're very transparent. Millie was happy to answer any questions and explain the process. My driver was also super flexible with pickup drop off locations. Overall a positive experience.

Sydni provided top notch customer service and was great to work with! My car shipping experience was smooth and I received my car coast to coast in just 4 days with no issues! Would recommend this service and Sydni to anyone!

Our was great! Danielle ** was very helpful and professional, I I would highly recommend AmeriFreight to others in need of car transport. Each time I contacted with a question, representatives answered my questions and treated me with respect and understanding.

All of the packers were so friendly, so helpful and so professional. Everything was packed so carefully and the boxes were labelled so well. I will never pack myself again after seeing how good they are at it. We have to move again next year when our rental is up and you can bet you will be hearing from us!

Thank you, thank you, thank you for taking the hassle out of how to get my vehicle across the country without a problem. Brandon, man of outstanding customer service, was my main AF contact. But if Brandon was with another customer there was always someone else to jump in and assist with whatever I needed. AF is on top of their game. The transport company and driver were also excellent. Consistently responsive and helpful. All in all an A++++ experience. Thanks!

We moved across the country, and it was crazy with moving out and the logistics of everything else. AmeriFreight helped with the car, and it was one of the better experiences through the whole move. I'm really happy I went with them. Brandy, the lady that was helping us from AmeriFreight, was great. She called to check in as well as emailed me with price quotes. We had to take a week to find someone who the dates lined up for them to do the transport, and she let me know what was going on the whole time. She kept me well-informed.

The rep was pretty helpful. I had his phone number, so I texted him when I had additional questions. He responded really quickly to emails too. We had two transactions with AmeriFreight, and we did them separate 'cause we needed one car first. Compared to other companies, the quote was a good price. I wish the cost was less though. It was 250 with AmeriFreight then nine something to the company that moved the cars. One of the cars, the driver wasn't able to drop off to our location 'cause the roads were a little small. He just gave us the address of a Home Depot store and we met him there.

I did a couple of quotes, and AmeriFreight's price was right, but they don't respect your time. They told my friend they would be there at a certain time, then they said they were gonna be late but then no call, no show one night. She went to work the next day, then they said, “We're 30 minutes away.” My friend explained she was at work, but they said, “Okay. Well, if you don't come home right now, then you're gonna have to wait another week for your delivery. Because we're not going to pick it up within another four days.”

Brandon, the representative, was really good, and the carrier did a really good job as well. I had no issues at all with them. The carrier was a day earlier than expected, which was phenomenal. Everything was excellent.

I worked with the rep Henry, and he did a good job. He stayed in close communication with me on what was going on and where we were at, which was really nice. AmeriFreight used somebody named UZ Transport out of Denver, and our communication was good too. It’s a 22-hour drive from Colorado to Washington, and the driver himself was super nice to drop off our vehicle.

The rep was good, kind and I liked her. We were moving a small hatchback from California to Kansas City, and the quote was accurate. I told the rep the dates that I needed the car then the company that picked up the job wanted to come two days later. I had to be like, “No. I need you to come when I scheduled it, because I'm going to be in Kansas City waiting for this vehicle.” They told me the day that it was going to be dropped off, then I was on my way to Kansas City. I stopped in Colorado, and the company called and said, “Hey, this dude's here a day early." The lady said they were gonna leave my car in some random parking lot with the key and I needed to Venmo the driver right then. I was like, “I’m not Venmoing nobody.”

I was looking for the cheapest option and AmeriFreight quoted me the lowest. They had a good reputation on top of that. The reps were very responsive. AmeriFreight did a great job and everything went smooth on my end.

Susan, the lady that I worked with at AmeriFreight, was phenomenal. She took care of everything and was very informative. She contacted me quite often to make sure everything was going right. If it wasn't for her, I would have been a nervous wreck, having a vehicle transported from Tampa, Florida all the way to Louisiana. The driver called when he was on the road. He called me 12 hours before he got to my house and an hour before he got to my house. The whole experience was wonderful and everything that was great about my experience stemmed from that customer service specialist that I dealt with.

It was good with AmeriFreight. They were cheaper and the rep answered all the questions I needed. The driver was accommodating. He delivered the car at a good spot, close to drop for my rental car off.

I signed up, and communication was very quick. I worked with Sydney. I scheduled a pickup and paid for insurance for it, but I had to change the pickup due to my schedule. In that sense, AmeriFreight did everything right. The only thing was, I asked for a refund 'cause I didn't know when I was gonna do my next pickup. It was a $400 deposit, then a week later, I did another pickup and I was charged for insurance twice. It's okay though. It happens and I understand where AmeriFreight is coming from that.

AmeriFreight was very fine and professional. They responded quickly. I was dealing with the person over the phone that was delivering the vehicles. We coordinated together on how my vehicles were and where the vehicles going to be sitting and where I was going to put the keys. He was very responsible on the date that he was coming here with the vehicle. Everything just went ABC. They made it here without messing my vehicles up and they were unloaded properly and off they went.

I've used AmeriFreight a couple of times and their reps have been nice. It took a little longer than I wanted the last time, but it was not that person's fault. Finding a driver was the problem. I told them to bump the cost up higher just to get it sooner because it was taking too long.

The reps were fine and I didn't have any issues setting up the transport. As to the delivery, I could see where my car was because I have GPS in it and saw that it was in the destination city. But they didn't call and tell me. I had to contact them and they didn't bring it to my house. But I do live on base and I don't know if that was the issue. They told me I could pick it up and it was only about 20 minutes away. So we went and picked it up.

The lady that I worked with was very on top of it. She did very well. She told me, “Hey, I’m sending this link. Look at it. Tell me you got it. Open it up. This is what we need you to do. Read it over. Make sure you understand all the terms. If you have any questions, give us a call.” The good thing was she didn’t promise me anything. She just told me, “I have a note when it’s gonna get to California, but I don’t know when it’ll get to the final destination. But there’s the website for Matson, and they usually are good about telling you when it’s gonna come in. They may leave on this Saturday, they may not leave on that Saturday. It just depends.” So she had a lot of information and insights that I didn't know about. This was the first time I ever sent a car overseas to Hawaii and she knew what to say at the right time for me to know that my vehicle is going to get there safely.

My interactions with AmeriFreight were fine. A little frustrating though. The company that hauled the car ruined my whole experience and I blame AmeriFreight a little for that for not screening the companies that are taking these bids a bit better. The car was picked up at the dealership, and that went fine, but the delivery was a complete and utter nightmare. The hauling company did not plan accordingly. They tried to deliver in the middle of a blizzard and the two drivers they sent did not speak a bit of English, so there was a large communication barrier.

The customer service lady was quite wonderful, and the quote was about average than what everybody else was quoting. It seems like inflation has caused everything to get more expensive. I shipped a car four years ago from the same place, from Pittsburgh to San Diego, and it was 800 bucks. Now it's 1,500, so almost double. Other than that, AmeriFreight did great.

They have the best deal and fastest availability. I put in my request on a Saturday and I got a call by Tuesday. They were very professional and they communicated very well and often. They were very accommodating. I had a couple of things in the car that I should have listed when I did the booking. They rolled with it and helped me out. They were very helpful in that aspect. I would recommend AmeriFreight and I would use them over and over again.

I will use AmeriFreight again. Their customer service was great. I talked to a young lady and she was great. When the driver got close, he called me. He told me where he would be bringing the vehicle. I live in a residence where he couldn't bring the car, so I met him in a commercial parking lot. Everything went great from beginning to end.

Everything went good. The service was something I needed right away and AmeriFreight found a driver in a week. Everything went smoothly, and it was great communication with the driver.

Everything was excellent. I liked what they were giving me and they have a relationship with the southern region, where my son lives. Also, they had done some transportation for the military, and my son was in the Air Force. Anytime I do anything for the rest of my life, they’ll be my contractor.

The first time that I used AmeriFreight, I was fraught with anxiety because I've never done it before. It seemed like a really dangerous thing to do to put a car on a trailer and send it away. But Melissa walked me through it, and it was pretty simple. It seemed to work really well. So it was so easy the second time that I used them because I had gotten over that initial anxiety. I got the car back sooner than I thought I would. It was in exactly the shape that it was in when I put it on the trailer. The driver was professional. Melissa was extremely professional too. She's helped me twice now, and I would go back to her in a heartbeat. So I was happy. The first time that I used them, the price was fair. So that was good. The second time, Melissa put it up on the board and it came back with a bid that was $500 less than both of us expected. So we were really happy.

Everyone at AmeriFreight were excellent. They met all my needs, they found a company promptly and within my budget and advised me when I had questions. I felt very supported and appreciated. I would use them again and refer any friends wanting car transportation.

Lecia ** was clear and concise about each step of the process. Thought it was a hectic time with moving, she made it feel effortless. I anticipated a two or three week delivery but instead my car shipped coast to coast in less than a week. Incredible service!

The reps at AmeriFreight were pretty responsive. They answered my questions and they helped me out. The only thing I was looking for was an updated receipt or order for the brokerage fee, which I never got. Also, the initial quote I got was 1,200 and the final cost was 2,100. They conveniently left out the broker fee and then when I got somebody to ship the vehicle, the quote came in at about 1,700 bucks. Those two together almost doubled what the initial quote was. I'm sure it's somewhere in the fine print somewhere that I didn't see that it's likely to change and there's a broker tree that isn't seen here. That was disappointing. But at the end of the day, I ended up paying comparable to what the other quotes I had received were, so it's not like they were way overshot.

During the setup, the rep was very helpful and once we established or got some offers on the transport, it all went pretty quickly. The vehicle arrived early.

Brandon from AmeriFreight was really responsive and I could get ahold of him at any time. Everything went as smooth as it can go and they were really great to work with. The driver got sick so it delayed the drop-off time but it was not a big deal and I could contact him directly. That was cool.

Everything was great with AmeriFreight and I couldn't have complained about anything. The customer service was very good as well as the communication with the driver. He kept me updated on where everything was and how things were going. AmeriFreight scheduled me at last minute and they got the load out within one day. It was also at a fair price.

It was super easy setting up the transport with AmeriFreight. The transport from Pennsylvania to California took three days. The driver told me when he was getting close and I told him when I would be available then picked up the car. In the end, the final cost was more expensive than what I was quoted. They said it was a hot season for shipping cars.

The experience with AmeriFreight was much easier than I imagined. I reached out to several companies and they have been hounding me. I have to tell them to stop calling and that I shipped the car already. But AmeriFreight didn't do that. The rep gave me the information and I reached back out to her and said we were going to go with her. So, it worked out perfectly. The rep was awesome and the bill was exactly what she told us it was gonna be. I got the driver’s phone number from AmeriFreight and I called him, and he responded anytime I reached out to him. So, he was good. He delivered the vehicle to my daughter's house and that all worked out fine. They said it was no problem. I would use AmeriFreight again if I had to ship another car. I have a lot of friends that own property in Florida that aren't quite living there yet but if anybody would ask me, I would recommend them because I read some horror stories online.

Although the pick up and delivery were not on time due to weather, the experience was great and everyone stayed in constant contact with me including the driver. The car did not have any issues at all when it arrived.

My experience was great overall. Earl was very helpful and my car arrived safely and early! I was able to load some nonvaluables in my car which was also nice during this big move. No complaints and would use this service again.

Super helpful staff, even when I asked obvious questions, such as when I misinterpreted my contract and called requesting explanation. Pickup and drop-off of vehicle was easy with the carrier that we selected. Everything went smoothly and exactly as expected. This was the first time we've ever shipped a car, and they helped with any concerns we had. Thank you, Carovanzieus!

The driver is considerate and takes time to explain. He is thorough and attentive. I will use the service again and recommend to others. The only drawback is that I was not able to contact anyone during the weekend. The driver did not pick up until after the weekend.

AmeriFreight delivered on all fronts! Shipping our vehicle from the East Coast to the West Coast was less stressful because of the professionalism, reliability, clarity, and outstanding customer service provided. They outlined the process and delivered the services as promised.

The vehicles arrived a little late but with no damage. I thought the final price, $3200 for two vehicles, was high but not exorbitant. We had to have friends handle drop off, as weather conditions caused a late pickup and we were flying. All in all, it was a good experience.

Yolanda, the first agent I had was great. She was very helpful, great attitude and I felt that I was in good hands. I later was given a different agent. From that point on the experience was not great. The new agent had a poor attitude, wasn't helpful and ultimately disappeared once I paid the fee. I ended up having to correspond with the transport company directly because of no response from the AmeriFreight agent. Next time I will just go directly to the transport company when I can.

Not only was the car picked up two days late, but the driver was supposed to call 24 hours prior to let me know. He did not, so he called when I was at work. Then he was at the wrong address, so I had to walk about a mile to get my car from the wrong neighborhood. Horrible all the way. Especially for the price. NEVER use.

I liked AmeriFreight. It was a good service. The transport was from Florida to Virginia and after finding a carrier and delivery, it took about five days. Everything on pickup and delivery was perfect. The driver was professional about everything and helped me get my truck in my driveway because it wouldn't start. So that was cool.

The pickup and delivery were both smooth and the timeline was good. From the day I started the move, I got my car in a little less than a week. It was my first time shipping my car and I thought it was expensive. But it seemed reasonable and normal to most others.

AmeriFreight gave me a better price than the other companies and they had pretty good customer service. Also, I didn't have to commit to anything, like a down payment. The rep I worked with was knowledgeable and very patient and the transport was quick. The truck driver met me with the car outside of where I live. He gave me the keys, we walked around, and I looked to inspect the vehicle.

I had a little issue with the timing with the trucking company. They wanted to drop off the vehicle earlier and I couldn't do that. But they worked it out. The vehicle got here quicker than I needed it.

Setting up everything was very smooth. Samantha was my agent going through this whole process and she was very professional. But I was given the wrong driver's name and number by AmeriFreight so I wasn't able to get ahold of him. He was the one who texted me to let me know that he was coming in. But it was all good once I had his number. He was very professional, too.

AmeriFreight is a great company, and getting the transport set up was very easy. They were ready before I was even ready. I told them the location and they said, "Yeah. We have a driver who is going to your location." When I called the person who was supposed to be there, for them to pick up, he was not ready. AmeriFreight gave me like heads-up before pickup, and when the guy was closer to the location, he called me. The communication was very great, and pickup and delivery, everything was on point. The driver got here an hour before he delivered, and he called and gave me the location on where to meet him. The price was also great. When my car was delivered, everything was intact and there were no scratches. Definitely, I would recommend those things for a new guy who's looking for a company to ship a car.

The quote was beneficial that I ended up having to wait to ship the car. We originally were gonna ship it in December then we waited to ship it until February. The rate dropped 600 bucks. It was still high, but with the gas prices and the distance, it was closer to what I really wanted to pay. The rep, Samantha, was great. She would text me updates, shoot me emails with quotes, and spend countless hours on the phone with me. I had to change the pick-up date multiple times, and she was very accommodating. When she was out of the office, she always put me in contact with somebody who could assist us. It was a great experience overall. I didn't have any negative experiences whatsoever with anyone, and I've recommended someone to AmeriFreight already.

I liked Millie. She was nice and had great customer service. And there was a situation where the original person that was supposed to come pick up the car couldn't pick up the car. So, they did a good job trying to reach out to me and letting me know and find me another transporter. Also, I got the car at the time that I wanted it.

The young lady I talked to with AmeriFreight seemed very willing to help, amicable, and friendly. She knew the business, what I was going through and what might happen. So, I said, “You know, I'm not sure about this. I'm probably going to get this.” And she said, “Sure. I'm going to set everything up. Just call me back.” It went through, and I called her back, and it went fine. Talking to her sealed the deal.

I was sending a car to my daughter in Atlanta, Georgia and used AmeriFreight. The lady that set up the transport did a good job and was very efficient. There were no hiccups. The transport took eight or nine days. The car was in great shape when I put it on the trailer. AmeriFreight gave me a posting of approximately when the car was going to get to Atlanta and it got there on the day they said it was. The driver was dropping the car off to a lady and they had a condominium. It was a pretty tight squeeze so we all agreed to meet in a grocery store parking lot. My son-in-law inspected the car when he took it off the trailer and he said it was just perfect.

The rep was awesome. Also, the driver was efficient. There was a large difference in the initial quote and ending bill. But it was understandable with where I was going and when I needed it. Overall, it was good.

AmeriFreight had the lowest price and they had good reviews online. I worked with Reggie and he was a pretty good guy. I did an open transport and everything went well. The only downside was nobody let me know that I needed cash when I picked up the car. Other than that, the car got here quick and the cost wasn’t too bad. I was happy with it.

I was moving to Texas and used AmeriFreight to transport my car. Their rep was really helpful. The driver told me about half an hour in that he was coming so I was able to prepare for that. My car was good when it arrived and there was no difference in the initial quote and the ending bill. I would recommend AmeriFreight.

We had a simple and excellent experience with AmeriFreight. They were open and honest about the pricing that it could have fluctuated a little bit due to supply and demand and availability. But their quote was accurate as to what we ended up paying.

I spoke with Shantay and she was very polite and helpful throughout the whole process. She would call, text and email me. Once they got a driver, she followed up. It was a very smooth process. I liked her customer service and the way she handled things. Also, the price was good. It was very reasonable. When my mom picked up the car, everything was fine.

I liked how quickly they work and how they kept in contact with me throughout the whole process of shipping my vehicle. The experience with the transport organizer was also very straightforward and quick. Once I got a carrier, the AmeriFreight rep called me right away and we set it up. They even delivered it early too. The driver let me know when he arrived at the pickup, and then they let me know a day or two before he was supposed to arrive in California. He was also in contact with me when he dropped off my vehicle. He dropped it off at the house and even parked it in the driveway for me. I would highly recommend AmeriFreight.

This is the third year I've used AmeriFreight to transport my wife's vehicle from Chicago to Scottsdale. She goes out there for the winter, so she needs her vehicle out there. I've used Harry for the last three years and he's always been really good. He gives me an estimate immediately, we draw up a contract, and he puts it out there. Usually, within 24 to 36 hours, he's got the freight booked. It's very seamless. The drivers are doing their job and they seem nice. They take care of the vehicle, and they go over it very carefully to make sure there's no damage to it and take pictures. They load it up and they're on their way. They also call 24 hours before arrival and then we coordinate everything from there so somebody is waiting there with the final payment when they arrive. They've done a good job.

The rep was very cordial, approachable and professional. For both cars, AmeriFreight quoted it at around 850. But the second one they gave me was way above the initial quote. It was 1,500 bucks but I got the service that I expected. It was fast and reliable. I called three weeks in advance, but they waited for the last minute to let me know about stuff. So, we had to wait because it's not easy for them to find a truck from Massachusetts to North Carolina. But they did. We were so stunned that the guy left Boston on the 26th of January, noontime, and he made it to North Carolina 4 o'clock the next day. He must have driven non-stop. He came in but did not fuss about the payment right away. He told me he had to go to a hospital and to not worry about it. I went out of my way to make sure that he could get his money just to show him how much I appreciated that.

Everything went well and smooth. I appreciate that AmeriFreight offered different carriers and gave me the option to approve or deny those services. The rep was very helpful.

I was not real happy with the way my experience went. The day came and went that somebody was supposed to pick up the car, and I still had not heard from the girl that had been helping me. So I sent several emails and text messages to her. A couple of days later, she got back to me and said, “Yes. Somebody should be coming out tomorrow," which literally was the last day I was in Washington. They had over a month to work with, but they cut it down to the last couple of minutes. So I felt like it was low priority for them.

They got back to us in a timely manner. They did a good job of being helpful in explaining the process, where some of the other companies didn't really explain to us what was going on and what we were waiting on. We were in a time crunch and had to get the vehicle shipped quickly, and they were able to explain to us what they needed to do in order to get it shipped quickly. We also got a good quote for the time frame and the short notice. The service was a good value for the amount of money that we'd set. But they could have been a little better with the communication between us and the driver as to when they were gonna get there and exactly where we were gonna meet up to drop the vehicle off.

Cosmo, my representative, told me about the rates. He said, “I'm gonna keep this quote open. And you could go ahead and do your research.” I did my research. And he was completely right. It was a great price, knowing the rates at this time. Also, he was super attentive. Constantly, I could call him. He would call me. If I tell him, “Listen, can you call me back at this time so I can make the payment ‘cause I'm at work?” He would say, “No problem. I'll give you a call exactly at that time.” I received his phone call at that time.

It was great. The AmeriFreight rep that took care of us was really attentive. We called her a month or two before our move. She was always on top of it and checking in with us even before we scheduled it. Then, she was super quick to get it scheduled. The cars were there in six days. Everything was really quick and easy. We also knew when we were expecting them.