America's CAR-MART Reviews

No STARS would be the appropriate choice. They are crooks!!! Would not recommend to anyone especially if they are having a hard time because a car from them will drag the hardships until you're out of contract with this company.. I work in customer service and best believe I've made it a point to tell people to avoid this place.

The most recent car I am financing from Car Mart is horrible. I have had it less than 3 or 4 months but in that time frame I have put in roughly 8k dollars into it personally to keep it running. One thing after another. Will be my last vehicle from them.

I want to warn anyone and everyone that I've experienced 3 engine replacements in the past 7 months and this most recent time (second engine) which the mechanic kept my car for over 2 months and I racked up 300 a week on car rentals. Just for CAR-MART to give me my car back and have the same issue as before! I hope as you read this you know that this company is horrible!! They have no compassion and with 3 engine replacements (rigging my car) the Gm "Travis" refuses to put me in another vehicle just to repeat this engine scenario again as of today! So as I write this just know if you would like to work your ** off and throw your money away for a car that doesn't work part of the year than this is the place for you!!

I purchased my current vehicle from Carmart of Meridian in late June or early July of 2023. I initially went to Carmart to purchase a vehicle and had my eyes set on a white 2015 Chrysler 200S. During the test drive, I noticed the vehicle was vibrating while idling. When I brought this issue up, the saleswoman was dismissive and visibly irritated. Instead of addressing my concerns, she got the general manager involved.

Charles and Tiffany were excellent and made buying my 6th car a great experience. From the time I walked in the door until I walked out with my keys to my new car it was a pleasure. The store as a whole was awesome.

I got a 2014 Ford Focus titanium hatchback from the America's car-mart in Montgomery Alabama and I have only made two payments on it and the transmission went out on it. The company called me and they told me that it was going to be replaced. My car has been sitting outside the mechanic shop for almost two weeks now and they still have not worked on it. Also the company says that it is their policy not to give loaner cars. I have given them 1700 dollars so far in payments.

They'll get you on the road but you will pay 4-5 times more than anything you get from them. I gave them an extra star out of the goodness of my heart. Best bet take your tax money and buy something outright.

I met a lady named Stephanie who helped me and my husband out with the car we got there. I got backed up in my payments because we were having trouble with the alternator in the car. Thanks to her I got 2 different payments set up and feel a lot less stressed out thanks to this wonderful woman. I look forward to going back if I need any more help.

Carmart is hands down the worst place to purchase a car if you are looking for a reliable one, what they do have, is great customer service and quality workers but fail to explain the car's value and what it needs before selling, car vendors in Durant has given me information about the cars I looked into in great detail while Carmart fails to mention smallest flaws in the cars they sell. As I know car salesmen do what they do and not every one is truthful about what they give and take but they are worst at working with people when it is a place of getting a car with bad credit. I highly suggest buying a car from a stranger one on one than going to this place as that stranger is probably more truthful and honest about what they are selling and same goes for cavenders in Durant! Good luck with the experience you have and I hope anyone that goes there has a better experience than I have!

Car Mart in Corinth was the worst experience! I financed a car! Not even 2 days later it just wouldn’t crank. Not to mention I never even got at tag for it. So after almost 2 weeks without a vehicle, and calling to check on the progress of fixing it, almost 2 weeks later the final answer was they couldn’t fix it. I was reimbursed and put in a different vehicle that wasn’t any better. I didn’t even have it long enough to pay a note. It had a power steering problem and transmission was overheating, But wanted me to pay the remaining balance of the second bad vehicle I was put in. I will never go back.

I am 59 years old and I have bought a lot of cars over the years and I can say without a doubt this is the worst experience I have ever had buying a car. The seven day 100% satisfaction is a joke. They were not willing to help me in any way with things that were wrong with the car, just wanted those seven days to end so that I had to make payments. Called the regional office, they never got back with me either. If you look at how many 1 star reviews they have compared to anything else it should tell you all you need to know. This place is a flat out joke. My store is in Lexington Ky. Go anywhere else. It can't be this bad!!!!

Do not buy from the Elizabethtown store. I was behind on my payment and I pay what I could and they still reposted my car. The manager Chris ** ordered my repo. His account people Crystal another lady would call me after I made a partial payment what I could afford. They made up missed payments. Switched it. What we didn't agree was rude. Hung up on me numerous times. Don't tell you or inform you of repossession your car. They try to bully you into paying a lot and the car I bought it was a 2010 Ford Explorer worth like 5500 Thousand dollars and I paid nearly 4,500 over time and they still reposted the truck. They priced it 15 thousand over value of vehicle.

I would not recommend this car lot to anyone. I will walk or ride a bike before I buy another vehicle from them. I'm also going to BBB. You should look at those reviews before buying a car here. They all lie. You will not find anyone to be honest with you about anything.

Do not go to the St Joseph Car mart. the general manager Tisha ** is a racist and calls cops on you for being black and refusing to take a seat when she demands you to after entering her office, very unprofessional when handling situations with her customers when her assistant manager Samuel ** is unable to do his job, and a liar to all customers who come in. The st joseph Missouri car mart will ignore your calls when they don't feel like speaking, will sell cars out from under you even when money is placed down on them, they don't work on your cars like they say they do when they have them in their possession, they will have you waiting in the lobby while they sit at their desks eating pizza and scrolling on Facebook. I would never recommend going here to a single person. Buy a bicycle before considering buying a car from these scammers. Would give 0 stars if it allowed.

I'm not so sure on what to say about their quality of cars because I haven't shopped there enough or about enough cars from them to really know. But their employees at least the one in Batesville Arkansas are some of the most harassing people I think I've ever seen. Even though I've told them multiple times that me and my wife get paid on the one day a week and we will try to be then there on that day or one day during the weekend but I don't know why they can't just understand this but they will call both of our phones everyday. They come to our work. They come to our home. It's like they're an annoying little kid that just can't get it through their thick skulls.

If I could leave zero stars I would. This place is a complete joke! They prey on those that are desperate for help and it is nearly impossible to pay for the vehicle. They will harass you and treat you like dirt. The management is a joke. Uneducated idiots hired off the street with zero experience. I will never do business with Car-Mart again! I encourage anyone that is in need of a vehicle to take their business elsewhere. This place is a joke!

When I first bought my car over a year ago my experience was great because I was getting a new car but they rushed everything and I really didn’t know what was going on I just wanted to get in and go. Everything was good until I had financial problems. Trust and believe if you don’t make your payment on time they add so much interest it’s impossible to catch up and if you are 6 days late they will come get your car so think long and hard before you give them your business.

The staff at Car Mart are super friendly and extremely helpful. They got me into a great vehicle and helped me with getting the insurance. I definitely recommend buying your next vehicle here. You won't regret it.

Hello I am Lisa and I want to share our experience. I first was told that we were buying a service contract and was able to use it. Well that is fine right? No because when you your used like lemon car actually starts falling apart then guess what you don’t use the warranty. They tell you it is expired after they tell you it wasn’t. They tell you because the person who answered the phone was not the service manager their words were if you didn’t hear it from me it is no good. So I try to be nice and after his man plaining to me I hang up and call the 800 number to be over talked, told my husband who is on the contract has to be here and I can’t do anything.

I tried to purchase a car, and I waited near the entire day, thinking that I was approved for the car. I went on a test drive with one of the cars. I purchased car insurance. I found out later that I wasn't approved for the car AFTER I purchased car insurance and went in the office of one of the assistant managers. The full-coverage insurance was $350.00. I needed that car to get to work since I work at night and the job was 2 hours away! I was in the office; they printed the paperwork and called the underwriters LAST. By the time I wasn't approved, it was too late, and I had to call my job and let them know that I couldn't make it to work. I had to call the car insurance company to cancel the policy to get my money back which will take a few days! America's Car Mart didn't realize the importance of my situation and I may have lost my job because of their actions. I will never go back there again!

Don’t do business with these people. They sell vehicles in horrible conditions and charge you almost the price of new. They threaten you with suing you if you are one day late on payment. They try to upsell you on bad service agreements. That that don’t follow through on. This place needs to be shut down. A bunch of con artists.

This place takes advantage of the poor people and those who think they’re an honest dealership, I looked at three different vehicles here and every one of them were 5 to 10 thousand over book. They also charge an average of 20% interest on unpaid balances. Then they stick with you with a warranty that’s basically worthless! Plus they want to stick you with a pay-off insurance but if you read the thing it only pays off if your vehicle is 70% damaged! Trade-ins are only worth dollars on a penny to these crooks. I could not sleep at night if I took advantage of people in the way that these soulless people do. I thought the law would protect consumers better than they do but then again this is Arkansas where we have no political leadership. I couldn’t get out of there fast enough. Bad people work here with no morals!!!

This is the absolute worse car dealership to deal with. I purchased a vehicle last year (2023) thinking I was getting something bigger and reliable for me and my kids and I’ve been having problems since I said, "Thank you, smh, y’all really need to close all CarMarts if this what people are paying for trash vehicles with our hard-earned money." Well, I’ve tried to be so understanding with any understatement then they just done ordered all used parts to fix my truck and I’m still having problems but I’ll never purchase nothing else and I’ll definitely not recommend. The vehicles look good but they are fixed till you drive off the lot in them.

On August 2, 2024 we bought a car from America's Car-Mart in Paducah. On August 7, I took the car back to them because it was smoking. I was told they had switched out the engine before selling it to me, and that it was just leftover oil and was fine. On August 10, I broke down going down the highway. It is October 5 and I still do not have my car back. We’ve been told excuse after excuse including they’ve apparently put in a new transmission 3 different times now. We’ve been told on multiple occasions that the manager is “too busy” to talk to us.

I got my car in October 2023. After 10 days of having it, it started messing up. I was extremely unhappy due to the 7-day return policy, I was told there is nothing that can be done besides pay even MORE money, $90 to get it diagnosed, then have to pay a $75 deductible to have it fixed by Car-Mart. A 7-day return policy for Car-Mart cars is not even remotely enough time to determine if the car is a good fit, let alone a good car at all. So, had no choice and got that fixed after already paying a bunch of money to get the car in the first place. Fast forward to early 2024, the battery starts messing up. I bought a new battery and it seemed to be alright. Then, a month or so later it stops working again and realize the cables were loose to the battery. So, then fixed that. Again, won’t start so I’m thinking it’s the battery.. get a new battery because of the warranty.

Seeing that this location has a 4.6 rating, I hope my experience was a one-time deal. I bought my car in May and it started running hot in August. Since I purchased the extended warranty, I had to pay for a diagnostic from a certified mechanic and then $75 to have the mechanic of their choosing fix my car. When I got my car back from their mechanic the first time, I took it on the highway and my coolant started to boil...I only drove it for 10 minutes. So, they towed it back to the mechanic.

Purchased a vehicle with a cracked rim and they let the vehicle leave the lot. I didn't know it was cracked until I had the air come out the tire slowly because the low pressure sensor light came on. So one morning it went flat while was going to work. Took the tire off and it had a crack in the rim that had been welded and put back on the vehicle so I took it to them and they welded it again the same crack which you don't suppose to do weld on a rim. Are selling a vehicle off the lot with a cracked rim..So this the second time it's been welded on in the same spot and it still leaks when I thought I was getting a NEW RIM out on because they had the vehicle 4 days. Didn't even give me nothing to ride to work but they welded rim and made it weaker so eventually it's gonna be no good but they act like they can't get me a NEW rim but will call for payments. When someone gets hurts I'ma sue y'all **.

Sure they basically approve anyone. But for a lot of money. What you get you pay twice for what it’s actually worth. The most recent car I purchased is slowly falling apart. I purchased it not realizing the washer fluid reservoir was completely cracked it half. I called and the GM said no worries, we will replace it at no cost to you (as they should) after 3 weeks and me having to call them multiple times and follow up because I was told over and over “first thing tomorrow morning” my appointment day finally arrives because the week before I was told they had the part and set an appointment. I show up for my appointment (missing work might I add) and I’m told they never received the part from Car Mart. They had to wait until 9 am to call CarMart when they opened. So I left to go back to work. Car mart told the shop (when they finally were able to get a response) that the part would be sent over that morning. It didn’t show up.

Worst experience ever, literally paid/pay big amounts of money and they took my car because I was late 35 DOLLARS. This place has no compassion. I am a whole college student trying to start the semester and I wake up to my car being gone. I called the site and the manager BRANDY TOLD ME she put the tow order in that morning because of 35 DOLLARS. After I literally paid 350 DOLLARS THAT MORNING they never contacted me, email or nothing, even after I gave them my number multiple times on a prior occasion.

I needed a car, and they were willing to finance me after I'd been sick and had credit issues. So, yes, I did appreciate it at the time without knowing what I was getting into. There wasn't much of a selection in the parking lot to choose from (some of the cars I test drove were in ridiculously questionable shape), so I tried to select the one that was the least dirty, had the least body and mechanical issues, and had the least stench of cigarettes. The sales rep was nice, and I appreciated her help, but that's about it. Don't mean to sound ungrateful, as they were willing to work with me. But that's about it as far as I will offer gratitude and compliments.

If I could put zero stars I would. The worst car buying experience ever, I haven't even put 20,000 miles on it and the transmission went out after 4 months of having the vehicle, 2017 Ford Explorer. Replaced the altenator a month after I got it. Just now got it back for front differential repair and it's still making the same noises. Asked for an invoice to prove that they serviced it and the lady literally said that they don't give invoices, yet they made me get a diagnostic report before they would even service it. Don't buy from here, they give all dealerships a bad name.

I was currently looking for a new vehicle and Car-Mart Texarkana came through for me. I was able to trade my old car and got me done newer, everyone is so nice and patient. If you guys needs a dependable vehicle this is the place to go, they are going to do everything they can to help!

I've been on hold with 7 phones with America's Car Mart home office. The line holds for so long and then it's disconnected. This company sold me an unsafe vehicle that was deemed unsafe by Highway Patrol. I expressed my concern with keeping the vehicle 7 days. I was denied a different vehicle even though it was within my 7 days. This car lot sold this vehicle needing tires, brakes AND pads. They did not disclose that they put a different motor in the car. Their own mechanic accidentally told me a new motor was put in it. Then asked for me not to tell car mart he told me that. It needed rotors, shocks. Check engine light has been on since 2 days after I bought it. The heat is stuck on and on high. The car dies driving down the road for no reason. The camera is upside down. The touchscreen doesn't work a lot of the time. It has electrical issues. Exhaust leak. It had a busted windshield that was in my view.

Never again. If you are looking for a new car I don't recommend this place to NO ONE. The calls are non-stop if you are a penny off. They even get bold and feel entitled to knock on your door. The stress they have caused me since I got the car is insane. It's not worth it. Please just don't put yourself in this position to be a victim.

Live in Stillwater Oklahoma, I've bought several cars from Carmart and each time they have been kind and helpful in all situations, I want to give recognition to Heather at Stillwater Ok carmart. She is knowledgeable, kind, understanding, cares, patient, it's always stressful when you face car problems and she has taken a lot of that away. Please let Heather know how much I appreciate her!!

Worst mistake of my life!!!! Purchased a 2013 Nissan Altima from the Valdosta, Ga location. The car ran hot in 11 days!!! I called Car Mart to make them aware. Was told to drive the car to get a diagnostic. I was like the car is running hot!!! I did just that!!! Took it to a Firestone location. Diagnosed as needing a thermostat replaced. I did notice that posted everywhere in the shop are signs stating, “We DO NOT perform oil changes for Car Mart, if you would like to have the service done it would have to be paid out of pocket!" I was like, "Ok what is up with that." Spoke with Firestone concerning this because of course that’s where I got the car.

Is there a 0 star rating capability on here? My husband bought my son's FJ Cruiser there. Looks like a great ride BUT the frame is rusting into. They refuse to acknowledge this fact and keep saying that it drives okay and is mechanically sound. We found out when trying to get the AC unit fixed, the motor mounts and steering column are rusting into. The shop told us to refrain from driving it because it is a severe safety hazard and should have never been sold. My husband has tried numerous times to explain the problem to Nessia but she refuses to deal with it or accept it. They said they could replace the noisy CV joint and fix the AC. Now they are threatening to repo and put it on my husband's credit. My husband and son both have MD and can't deal with this stress. I am afraid they will sell this same life threatening vehicle again to some other unknowing buyer and that person could get seriously injured or die in that vehicle. Definitely buyer beware!

These people are THIEVES AND LIARS. On April 13 I was in involved in a minor car accident which resulted in me not being able to drive my car. Later that afternoon I had it towed to America's Car Mart because I thought that was the SAFEST PLACE, it arrived at 4:09 pm and they called and confirmed with me that it had arrived. Fast forward to May 10 I received my car back and EVERYTHING was missing including my kid's booster seats, my floor mats, steering wheel cover, and even all of my leasing paper work and my license plate.

I signed my contract in March 2024... Mind you... I chose the Outlander after the Nissan Armada SUV started clacking in the wheels and steering wheel. The Outlander's transmission light came on and I had to buck my way to safety. CarMart of Camden was very helpful/instrumental in getting me and my pregnant daughter off the highway...(1 star) I was 50 miles from home. The car has been dragging a bit since the contract...and when I got the phone call saying they found NOTHING wrong and questioned my driving skills...and gave me no details about this TRANSMISSION issue that is OBVIOUS to me... no telling what's going on with this 3 time wrecked car... you see... they don't give you the carfax report until you "close". Real shady.

My 2008 Chevy Avalanche has become unsafe to drive as the vehicle shuts off while driving. I have called in and report the unsafe issue with the truck only to be asked if I will be able to make my next payment. How sad not a care about my person or property being in danger. Only concerned about getting their money. I have purchased 10 vehicles from them and this is the last. Will not be put in danger by no means. Plan to let it go back as I do not feel safe in my person to drive it.

One of the worst experiences of my life.. We bought a Jeep Commander 2 years ago. It wasn't in good shape when we first got it, but we didn't have a choice because we really needed a vehicle. And for the past 2 years our Truck has been going back an forth to you guys shop for the same issue that needed to be fix. Now a months ago we had to bring it back (this is the 4th time), and after 2 days of paying the car note we get a phone call saying that our Truck was AOC, and that you guys would put us into another vehicle, but we wanted to get into a vehicle with the same price (and car note) and 1 more year left (because that's what we signed the contract for the truck, we signed a 3 year contract). We had one more year on the Jeep. Now we're being told they can't do that. But we still don't have the truck and we getting calls every damn day asking for a car note this month.

If there were negative stars, hands down America’s Car-Mart would be a negative 5 stars, Lexington KY worst car lot in America… DO NOT PURCHASE A VEHICLE HERE, I'M SPEAKING FROM EXPERIENCE! I REPEAT DO NOT!

Absolutely hands down the worst place to get a vehicle....Springfield MO location should not be in business. I do not believe anyone should go here... I got 2010 Chevy Cruze. 2 days after I got it the radiator went out in it and to them 3 weeks to fix it. Said it was my fault. Come to find out it had a Crack in the bottom of the radiator....then we kept having problems with it. So I did a Voluntary repo and let it go back...that was 3 years ago. Haven't heard anything from them....come to find out it's on my credit report....I'm not mad about that. What I am mad about the report says it was repo in January of this year...and it's still reporting on my credit that I haven't made a payment in 3 years...they sold the car....

Isaias ** at the Carmart in Rogers Arkansas was one of the kindest & thorough salesman that my husband & I have ever worked with. He was Personable & Patient & while still new in his role there, he will always get our business.

My daughter and I got a car that had a number job did on it and did not pass a diagnostic test; the second car 2016 Ford explorer had a patch job done to it that left my daughter stuck on the side of the road 3 hours away from home. I'm within my 30 days. The truck doesn't start. Been pouring money into it since I got it! The quality of the car suck. At the mechanics do not know what they're doing. The customer service sucks because they always say you can't get your money back. Contract item 7 contradict that slogan. They are the best scam artist unless you are putting down thousands for a good quality car. Now no one wants to assist with this junk sitting in my yard not starting.

I am deeply disappointed with Car-Mart. After purchasing a vehicle, the transmission failed within just 1.5 months. Car-Mart’s response has been unsatisfactory, leaving me without a vehicle for three weeks and no estimated time for repair completion. Furthermore, I am now shouldering a $500 weekly expense for a rental car, as Car-Mart has not provided a loaner. This situation is made worse by the fact that Car-Mart seems to have a pattern of selling cars with transmission issues, particularly to customers with low or bad credit. Their business practices appear predatory, preying on those who have limited options, and I caution potential buyers to consider this pattern before purchasing from them.

They don’t do monthly payments if you get paid weekly or biweekly. So if you plan to skip one and pay both at once per month they start calling and and asking tons of questions like “what did you do with your money”, and “if you can’t come into the lot this ain’t gonna work”. This was due on Friday and Tuesday morning already talking about repo! They’ve done called four times since Friday. A bit excessive and all they want is for me to refinance so they can get that extra interest. I don’t see the big deal as long as it’s paid every month.

This is all my fault I should have known better. I’m not getting a clear understanding of a seasonal payment and what it is for. Then this towing package is pointless if all they can tow you is 5 miles. Please be careful when going to this place. I just called corporate office while sitting in the parking lot of the dealership and I explained I’m heading to JAG to let them look over this contract and for some reason the line get disconnected. Then I call back and it’s no answer at the corporate level. Please everyone be careful when dealing with these people.

We got the car in 2022 Nov right before our wedding. We got married and I had changed jobs. It was supposed to be a better one but it wasn't and I lost my job and I got another one then got sick and lost that job but I have been going to school and got a job li Ed up after I graduate but we keep asking them to refinance and they won't. They have us paying almost 600 a month and with me not working we have to chose to pay them or have food or a house and so now we didn't pay this month because we tried to get it refinanced again and they said no so any day now they will be here to get it. It's just stupid how CAR-MART works.

In 2015 I got the first car - Ford Focus. Almost 2 yrs later 2017 car acting up. Trade in for Kia Rio .. Found out the car were in accident in past due police report. Later hit by deer. Insurance took it. We got another van - Kia Sedona. Some issue. Took it back. Got Chevy Sport Captiva. Motor went bad. Got another motor. We been waiting 2 months and had to make another payments separate loan for the motor. One yr later almost got car paid for. Sadly motor went out Oct 2020. They said they would take the Captiva trade in for another car but no. They decided repo it in Jan 2021 Huh! OK. I got another car 2010 - Ford escape. 3 months later tow truck back in it and damaged the Escape. Tow truck won't come forward take care the damages. I was still paying for it next 6 months while it parked at home. I had another car - 2016 Kia soul. Till 4 months Dec 20th 2022 motor gave up. They told me had to mechanical repo that Kia Soul 2016 and gave me Chevy Trax 2010.

I bought a Mercury Mariner. It did great. I bought a Ford F-150. It did great. I bought a Dodge. It did great. Now I have an '07 Jeep Wrangler unlimited X. It has been broke down in the shop. Broke down more times than I have gotten to drive it. I am so mad. I just want to call them and tell them to come get it. But either way it's still on my credit. I still have to pay for it. I'm sick and tired of paying for something that I cannot even drive.

I bought a car from them. Been paying on it for 2 years, never bothered them about repairs. I paid for them myself, it jumped time, I can’t afford to fix it & make the payment. Called to tell them about it, the person I needed went home early. They’d call me back in the morning. Fast forward 3-4 days still no callback, called them. The person I needed to talk to was in a meeting. Will give them a message to call me asap. No callback for another 3-4 days. They did finally call and had an attitude with me. And that my service contract had ended, Never said when it ended. Just Said they would have the manager call me. Another week has gone by, the car payment is due… They’ve been calling me 3-4 times a day about their money. I told them where to pick the car up, In a parking lot by where it quit in the middle of a busy road.

From the time I financed the vehicle from the Warden Rd lot in Sherwood, AR I had issues within a few months with the vehicle. They kept lying about fixing the same reoccurring issue only to let time pass that my “warranty they offer to end”. Then after several calls to corporate about them they decide to take it to “their mechanic off-site” to let me know that I needed a new motor. Acted like they were giving me a great deal that they would buy the motor and I would pay them back for it only for a 1yr to pass.

I would not recommend this place to anyone. Hands down the worst customer service I have ever experienced. The rudest people I have ever done business with. They do not do anything they promise. I was a paying customer for almost 3 years. Got taken for $18,000! They do not keep you on the road. Matter of fact, I missed my father's funeral due to not having transportation. I honestly can't believe the ignorance of this place. I gave them a star, which they don't even deserve.

We recently applied online for a vehicle through Car-Mart in Cape Girardeau, and were told we pre-qualified for a vehicle. We had found a few we were interested in. After taking our information, the salesperson brought in her manager. He informed us that he only had 2 he could put us in. One was a 2010 Honda Civic, and the other was a 2017 Hyundai Accent. They wanted $15,999 for both vehicles, without interest. The manager was quite rude and treated us like we were second-class citizens. I'll admit that our credit is far from perfect, but this place claims that's what they're there for. After looking the vehicles over, we chose the Hyundai because it had fewer miles. We then had to go back inside to "go over the numbers." We had to do this before we could even test drive the vehicle. After looking at the numbers, we were appalled. The payments would have been $185 a week!

Don’t buy from here. I don’t know how they sleep at night. They repo vehicles and try to sell them off the lot or auction to others and they charge me enough to own a 2021 Kia but I paid them enough to own the 2012 Kia. They bug you to death and don’t mean any of those deceiving things they say. They destroy your livelihood to where you can’t get your basic needs met. It’s like duh you have to have a vehicle to get to work ppl. They are greedy. They should be shut down for this that they are doing to ppl bc I see all the reviews and they are saying the same things I complained to them about and they still did nothing to help me.

Ok I just paid what I owed or was told 306 dollars well now the very next day I'm getting harassed saying my car could get repoed over 87 cents - yes a whole 87 cents. Man these people are ridiculous. It's always something with them never ending. I get call after call after call just flat out harassment and over 87 cents after paying 306 dollars. Are you serious and threatening to repo my car over the 87 cents? Wish I could post these voicemail. Man I have never been more harassed or disrespected in my life.

Can't choose zero stars or that would have been my choice. I got a little behind not much considering I paid them 400 dollars one week ago and they repoed my car today 7 days after I paid them. Said there was no communication but they're aware I work night shift and sleep days. Now if I can even manage to come up with the money in order to get my car back I have to pay a 350 dollar repo fee on top of the 175 a week that is insane. And again I paid the 7 days ago. The manager is a coward and I was not speaking rude or denying I was late but refused to get on the phone with me. How are you gonna be a manager and not even be able to take a phone call?

They will call you multiple times when you miss a payment but when your car in they shop they will not answer the phone to give you a eta time. Will lie to you about the parts. DON'T BUY FROM HERE. I had my car only 3 months and the transmission went out.

I visited America's Car-Mart in Conway Arkansas and had a great experience financing a ride I could afford. I was pleased with the salesman named Josh. He helped me a lot on finding my ride easy. The Manager Mr ** he listened on what I needed and got me what I wanted. Mr ** also help me on my service contract and contacted me every day on updates so yes I was very pleased with America's Car-Mart and Conway, Arkansas I would definitely recommend on buying or financing your next car here!

Bought a car from the Harrisonville, MO location. I lived close by on the Kansas side. Got a 60 day temp tag in Kansas. Suddenly found myself needing to move to Colorado one week before temp tag was up. After finding out what paperwork I needed for CO DMV, from the dealership, I requested it from the Harrisonville location. They were not able to supply it. They said that had they known I was moving to CO, they wouldn't have sold me the car! So, everyone that buys a car from them has to stay in the KC area until it's paid off???? Had I known I was moving 2 months later, I wouldn't have bought from there, either!!

Worse experience ever. Lied to me. Sold me vehicle with a bad motor. Lied to me. Told me they would work things out with me then. I took off work 3 times. They said to. Come get the truck with 500 down then told me different. Tyrell and Colby Don’t recommend these people. They trashed my belongings that was in the car as well figured they would make it right considering the car had a bad motor and they knew it. They told me not to worry about the noise it was making.

I went to a third Car-Mart for a third vehicle. After the first two experiences I should have learned my lesson. Both of the first two cars were $10,000 lawn ornaments that sat in my yard not working because I was sold lemons. The first car conk down on me that they after I paid it off two years later then the head gasket cracks after I finally paid off the car. But my current concern right now that I'm trapped in at 10,000 loan for a 2006 Chevy Malibu that's only worth $4,000. In the first place their auto pay system charged me twice. I called to to refund my overpayment as soon as I found out that Monday. They tell me they drag me along for 3 Days on the phone telling me they need this and they need that and every time I give them what they needed they need something else.

The salesperson was very friendly and knowledgeable, so no complaints there. But the office staff and management was 100% incompetent. I financed the car I bought myself through my bank rather than going through Car-Mart and getting raped on the interest rates, and they were completely unprepared to deal with this and had no idea how to draw up the paperwork. After I waited for over an hour while the finance guy behind the desk tried to write out the paperwork, I had to return to the store on more than one occasion to sign stuff they had screwed up. When I went to the DMV to get the car registered I found out that all of the lien paperwork was wrong, and I had to go back to Car-Mart AGAIN and get them to fix that.

I purchased a vehicle from my local Car Mart. And it was nothing but hassles from the beginning to get anything fixed… There were problems with the vehicle when I got it and the general manager didn’t want to fix them but finally got them to fix most of it. Then when things started going wrong with the car while I was still in their service contract agreement. The motor blew… They have now had my car for over a month and They have ordered two different motors for some reason and both times the motors were not the right motors!! I complain to the local office general manager and they did nothing. I complain to Car Mart corporate and they did nothing… They are still doing nothing and the next motor is still 10 days out!

My name is Joanna ** and Car-Mart has been my personal dealership for the last several years. Your experience is personal, professional and they always do their best to get you in a car. They're very friendly and family oriented. I've never had a problem with America's Car-Mart. I would recommend them to anyone looking for affordable used car I will always use them as my number one car lot. Go out and see Pat and her team and Oxford Mississippi if you're in the market for a car. They will not disappoint and you most definitely love your new car. They make sure of it. Give them a call. I'm pretty good at picking out cars. I'll stop by one day and help you.

My 73 year old aunt went to Car-mart this morning. I wanted to tag along with her to make sure she wasn’t “taken.” She was interested in a 2016 Buick Lacrosse. (She loves Buick but they don’t manufacture cars anymore. Just SUV’s and Crossovers.) With 89,000 miles. The sticker price was $26,000. I said hold on a second. I looked up Kelly Bluebook. At BEST it was worth $13,000. I told her absolutely NOT!!!! She’ll stay on the road with her current Buick. JEFFREY A. WILLIAMS (CEO Of America’s Car-Mart) you should be ASHAMED of yourself!!!

I got a car from them and paid it off. They gave me some excuse about not but I gave them over 11000 dollars for a car worth about 4000. They then put it on my credit and makes it look like I got a repo so I am giving them a bad rating. Will never do business with them again or reference anybody to them and if credit bureaus will not help me I will contact an attorney

I would give them a negative star if I could. They sold me a lemon and now I am in $20,000 debt. I got stuck on the highway with my kids and almost got a wreck that would of been lives lost. I am currently going through a pro Bono because they will not fix the problems in the car.

They outright lie to you selling you an vehicle with salvage titles, charge your maintenance policy for the repairs that need to be done so they don’t have to, and when you can’t drive it because it is unsafe and you cannot title or insure it, you turn it in and they secretly sue you getting a default judgement and have your wages garnished! They are crooks! Don’t do business with them!

Purchased a 2004 Nissan Pathfinder SL from Miami, OK. We were told by the salesman that we could get an we owe you and that we need to bring the vehicle back for some services to be done. When we brought the vehicle back and the mechanic looked at our issue he came in told us what was wrong with it. So the salesman said he would order the parts off Amazon. When we got back into the vehicle the air bag light was on.

Found a 2014 Nissan Versa on their website, called for price. Over $14,000. The car in 2014 sold for around $12K. This company also has a 2016 Nissan Versa, They want $15,800 for it. A new 2023 Nissan Versa starts at $15,730. I asked the lady on the phone for the high priced reasoning and she had no answer. After a little research, many reviews on their own site say how great they are but any reviews outside of the company are not very favorable. I do not recommend this place.

We bought a Honda Pilot that had electrical problems that causes us well over $5,000.00 in repairs. We had the vehicle for ONE month when the problems started. The shop that repaired it said the alternator was being shorted out. After 4 alternators they found a very long line of RUSTED WIRES and GROUND WIRES in the underside of the vehicle that this cheap car lot refused to fix before they sold the car. Now they have the NERVE to claim we cost them money. TN needs a used car lemon law!!!

I broke down on 12-6. I have called several times for updates. Nothing told me my car was in GA. Told me they couldn’t give name of repair company against policy. Finally this week I got name. Looked up repair shop. Wrong address. Police dept never heard of it. Gave address. Nope not there etc. Idk what they're doing or where my car is but do not shop with them. I asked questions of why there’s 3 shops there and only 1 actually there and that company never heard. They just got pissy about it.

Bought a 2015 Kia Forte. EIGHT DAYS AFTER I BOUGHT IT (WHEN THE 7 DAYS THEY GIVE YOU TO SWAP IS OVER) the fuel pumps went out. They had it for 2 weeks. Ok 2 weeks later, the axles broke. Had it again for about 2 weeks. ONE thing after another. 4 months later, I'm going down the road and the car just dies. I call and tell them and she doesn't care AT ALL. She just wants a payment. FINALLY AFTER 3 WEEKS THEY DECIDE THEY ARE GONNA COME GET IT TO "FIX IT".

I bought 2014 Dodge journey. Since I bought it I've put a new radiator motor mounts multiple sensors. Now it needs alternator transmission power steering pump. It has electrical issues. They hound me to make a payment. I have paid 12,000.00 down to 3200.00. I refuse to pay anymore on it.

I purchased a 2013 Nissan Murano for $18,000 from the Siloam springs Arkansas Car-Mart back in August of 2021. Within a couple months I was having transmission problems. Under the warranty I brought the car back in. It took them over a month to fix the vehicle. Got it back and within a month I was having the same issue. They took it back again. It is now going on 3 months that has been in the shop and Car-Mart refuses to do anything about it. Half the time I have to call to ask for updates to just get put on voicemail. Never return phone calls so I go to corporate. They said it's not their issue, it's the maintenance people's issue. However I can't contact the maintenance people to find out what's going on or why I don't have a car back yet they could have built the car for this time.

I got a car from the Tulsa north location, had the car for less than a week. I was driving the car with my kids in it on a main highway when the tire came flying off the car and hit another car. Car-mart told me to tow it to a tire shop so I did, came to find out the rims don't belong on the car. Car-mart decided they were tired of paying to fix the car so we had to buy a rim for it. I'm now stuck with a car that I won't drive since we were told it's not safe and I don’t feel safe having my kids in a car after the problems I've had. Angela that was a sales manager was very rude and could tell she didn’t want to help me at all.

I have a 2013 Kia Forte that I got from the Car Mart North Tulsa location. They make it clear that their "warranty" only covers powertrain items, so they can care less about issues with electrical issues. I now have a car that has over $3K in electrical issues, WHILE making payments for it. They had to know there was issues because they started up very shortly after I drove off the lot, but after the week that you can trade it for another vehicle.

I was less than a year from completing my vehicle payoff and blew my motor. They were not able to help me fix my current vehicle but they brought me in and did everything they could and were able to get me in another vehicle within 3 hours. Angela the manager really impressed me with the effort her and her staff put in to help me get back on the road when I was in a tight pinch financially.

The Car-Mart in Tupelo Ms is extremely rude. I've had my car through them for 2 years. Last year I got a 2nd vehicle through them because we needed something bigger! I called them today to let them know I would be 1 week late for my payments because I had to pay my rent today and the lady was extra rude. Needless to say I will be paying off my car with taxes and they can have their van back! I will never deal with them again.

Put money down on a 2016 Chevy Cruze. Lady working there told me the only wrong with the vehicle was a tire sensor. They want $175 a week plus insurance. Drive the thing 5 times and now a check engine light reduced power mode with engine ticking. Dealership tows it back and says they’ll take it to the shop on Monday because of my work schedule I can’t take it in myself. Monday comes, says they’ll take it in Thursday, haven’t heard a word. I feel like I’ve been scammed and are making payments on a broken car. I don’t recommend CAR-MART to anyone at all.

Bought 2 cars from them. 1st one motor blew up. We paid for that. Now 3 weeks into 2nd car motor blown. We bought service contract. They don't like cost so now they want to take it to where they want. Sorry.

Customer service is not their top priority at Car-Mart. They seem to prey on people> This company willingly buys cars with serious mechanical problems and sells the cars $3500 above market price as per Cynthia because of covid. While pressing people to buy their protection and service contract. I and my friend Nadine went to Car Mart on 11/22/21 I was met by the salesperson Mason. We tried 2011 Dodge Caliber. I test drove the vehicle. The rear end sounded bad. It sound like it was getting ready to fall out; so we test drove 2013 Nissan Sentra. It drove ok on the short test drive. And they stressed I need to get a service contract or protection plan. I took it home and proceeded to drive first thing. I had to put air in all the tires then I drove around town. It started jerking going up or down a hill. I brought it back and asked did they have these vehicles checked out before they sold the car as Lacy stated no. They don't have a mechanic on site.

America's car- mart is a finance company that sells quality used cars to customers and assist them with loans. Customers become life partner and a family. The company makes sure the customer is successful throughout the entire lifetime. America's car mart is one of the best companies to rely. It is number one in the market.

Car Mart Florence, AL they was very helpful when I bought our car. We paid extra for the gold package so if anything happened to the car they would pay to fix it. Well we had it for 2 weeks and the motor went out in Birmingham AL, called car mart of Florence to see what I needed to do about getting the car back to their shop to get it fixed. Because I paid the extra it’s supposed to cover towing and all.

By far the most horrid place!! I thought I was doing right by surrendering the Mitsubishi Galant I had already paid $5000 on when I got sick. I wasn't even behind one payment when I drove it back and told my account manager my health situation. Car was cleaned out, running, and return before my next payment. What happened!? I get calls about, "Checking to see if you want the vehicle." How? I can't afford it. Same thing the next week. Then I get a call that my account is delinquent!? Delinquent!! How?? I don't have it anymore. I surrendered it, signed off on it in the computer the day I returned it but now I have a repossession. HOW!! THESE PEOPLE DIDN'T EVEN COME GET IT! I drove it there myself!!

This place is worst place to buy car from. If you wanna get ripped off buy your car from this location. Jaqueeta ** she will introduce herself to you as a general manager but in the fact she's is so under qualified to be a branch manager, she will not even try to help you or listen to you instead out of lack of knowledge and laziness she will tell you call the customer service number. They have sold me a car for 17000 plus interest plus contract fee. The final amount came to 25 thousands. After only one month I found the same car with same year model condition and mileage listed in several dealerships and online for the average of 8900.

I bought a pickup through Car mart in Hope Arkansas. First week I replaced washer reservoir. 3 weeks power steering pump went out. They sent me to a bad shop that didn't even put all the screws in so they sent me next week to another one. This one put it on backwards. I ended up paying myself to get it done right. Next week the pulley broke on it at 2 am. My insurance towed it to nearest shop. They said because I didn't wait to clear it with them they're not paying it. Who sits for 7 hrs on side of road waiting for them to open so I paid for it. Then 2 more weeks later I had to replace water pump. And last week had to replace motor block. So don't go through car mart unless you want a vehicle with lots of problems when you buy it.

The best way that I can accurately depict the volatile relationship between America's CAR-MART and I would be to share our last interaction. They are trying to resell me my own vehicle that they repossessed which now has a salvage title yet they say isn't totaled. They have blatantly discriminated against me because of my sexual orientation from the very beginning.

Made a loan through them. Was approved. Made an appointment to go pick it up. They sold it to someone else 1 day before I was to be there. They wanted to put me in another high mileage automobile. Run from them as quick as you can. A complete waste of my time.

My family and I got a car from CarMart and since day one have been treated like criminals. From the beginning (as we were pulling out of the lot with our car), the car needed an oil change and had a flat tire that they (the service team) refused to take care of. We made our payments on time, and yet have been treated like criminals and thieves since day one.

I got my 2009 Jeep Compass in February not long before the pandemic, first time buying a car. Couple months later, started experiencing issues and I told them as they asked me to per my service agreement. Anything I asked about was "not included in the service agreement," attached to my car note so I had to deal with it due to not having extra money. I applied for unemployment in July for being laid off from my job and still have never received anything till this day, and I told them that. I went ahead and got other jobs trying to keep up with my payments that I had to make every 2 weeks, which I did and because of my car issues and lay offs I wasn't able to keep the jobs and I told them that.

They failed to provide the fact that car purchase was shipped from overseas and was a total loss of salvage vehicle. Now the car won’t pass the state inspection I have to do where live now. It a bait and switch is what there pulling on consumers. Then don’t call from this issue arise on the corporate level. The car has negative equity and there so much damage only from this car I would have to build it up to make it a whole new car. They have shady business practices and overpriced cars.

Buyers Remorse. No more delivery jobs for me!! I am out of work AGAIN!! 2009 Mini Cooper purchased on 9/15/20- car stopped running after 3 days! I pay-$125 out of pocket towing fee. $75 protection plan fee for new clutch. PLUS $400 car payment. It took 10- days till car is returned. 11/4/20- Another round of repairs-ENGINE OIL LEAK!! $75 protection plan fee. PLEASE DO NOT USE THIS COMPANY.

I have went to malvern ar Carmart for a few years. Never had much problems at first. By the time my husband and I were on our 3rd car it had some issues. It would die in the middle of going down the road. Took it in to get checked. Carmart's mechanic said, "Oh there's nothing wrong with it." We get it back. It's doing the same thing. My husband pops the hood and starts going through everything. He finds a spark plug that is broke in half. Half in the motor, half laying on it. We ended up having to put $2400 in to that car, when he was able to trade it he jumped at the chance because it still was a death trap.

This was the worst experience ever. I purchased a 2013 Chevy Spark at America's Car-mart in Valdosta Ga. I got the car in November of 2019. By May the car was running hot, the things the warranty didn't cover I fixed. So I finally get it towed over there to be put in the shop, I had to personally call the mechanic myself to see what was wrong with my car. The motor was gone! So my co-buyer and I went in to the office as instructed by the general manager, he tells me that he will not put me in another car even tho my warranty covers it and if I wanted to get another one I would have to make a full down payment. Mind me my account was up to date and I made my payments in time. To top things off he tells us that he'll just take the ** end of everything so we wouldn't have to go to court to turn around and put a PENDING- REPOSSESSION on my account that's still active. I'm just so baffled by this company.

We bought a 2017 Ford Escape during the coronavirus pandemic. We made several payments on time we started to get a little trouble out of the car that actually started on the way to a funeral. We signed an agreement with them during our purchase that it had a one year warranty or 12,000 miles. We were exactly 600 miles over or 12000 mile limit on our extended warranty that we had on a 2017 car. We had to have the car towed home. We could not make the funeral. It cost us over $200 to have the car towed back home then another $45 to have the car towed to the shop.

I Jacqueline ** was writing review and page changed and closed out. Wasn't finished. After Mazda was found to be dangerous to drive by America's Carmart mechanic they had me leave there until they could get more cars. In each time I went to America's carmart was told new manager 5 different managements even employees had been fired. 2 months later given a vehicle dodge journey. Told paperwork would be corrected. Instead more was added to contract after a person from carmart walked onto my property unannounced, demanded I give her old contract and $98 dollars. She then began to degrade my living standards by saying I had stepped up from old location.

Car-mart had my car towed because my transmission went out and my car was out of my possession for 13 days. I got it back today and the RPMS increase when I'm braking, something is leaking, it's hard to steer, a lot of play in the steering wheel and it feels like the transmission is sticking and at the area that an oily substance is leaking there is very visible blue paint and scuff marks.

First off all, you’re better off riding a bike, probably way more reliable. I’ve had my car for 2 months and it’s given me more problems than I can count. I talked to a mechanic and even had him drive it and he said that my car was fine and had no issues, which I knew wasn’t true because it would shake like hell when stopped. Not even a week later and my car died while I was at a red light, yes, at a red light in the middle of the street. I had to turn my car over 3 times before it would start up again. I called the dealership and they said they couldn’t do anything, of ** course. I’ve had my car for a little over 2 months!!!! That’s it. ** ridiculous.

I purchased a vehicle from Car-Mart and they didn't give a crap how I survived or not! I tried to go in and talk to someone about getting my payments lowered to an amount where I could afford it. They talked amongst themselves but didn't agree with what I was talking about! They're just like Walmart (they take all your money). They don't care if you have other bills to pay or not. All they care about is money! The people that work for them are being brainwashed into telling customers what they think customers need to hear! I don't know how Car-Mart is even in business because of how they do people!

I am writing in regards to the terrible customer service that my family has received from the Woodstock, GA location. We were very please with the initial purchase of our 2011 Hyundai Sonata in May of 2019, however, that quickly came to a hault when we were made aware of the very inside of one tire showing wire. It seemed to be an issue of the tire wearing out unevenly, which we were okay with replacing ourselves anyway. Upon replacement, we discovered not just one wheel, but ALL lug nuts around the vehicle were either completely or almost stripped.

Ok I was inquiring about a certain vehicle located at the America’s Car Mart Texarkana location on Summerhill Road. I had been talking to Sales Representatives (a lady the first day but a guy the second day because the first person called in sick) So I make arrangements to come in that evening after work and check out the car, finish my application, and buy the car (provided it was satisfactory).

Beginning of October 2019 my car was totalled out and I was in need of vehicle so went to local CAR-MART in my area looking for a gas saver to get to and from work. I leased a 2014 Nissan Altima. I drove fine off the lot, got home and ran to the store. Car started vibrating during drive so I took it back to lot that next day. They looked at it and came to the conclusion I needed a hub bearing which was covered but I had to pay a 75$ service fee. On top of that my rotors were shot because they were grinding. Mind you only had the car a day but that service was not covered so I had to buy the parts.

The sales team requires you to be on the lot before they will give you information on vehicles. Their website is vague with car listings. Mostly stock photos and no pricing. They have a habit of putting you on speaker when talking on the phone, long hold times and do not provide additional information regarding vehicles. When asked why they are unable to give information they did not have an answer. Typical sales tactics. Car-Mart has many lots. Given this ridiculous rule it would require a lot of wasted time for car buyers. Other lots provide general information regarding owner history, whether a vehicle has been smoked in, past use of the vehicle as well as the actual photos of the cars and pricing. I advise working with a different lot that is more forthcoming about the condition of the vehicle and value customers time.

Anyone looking to get a car and you finally decide on car-mart, don't do it. I have bought all my vehicles from this company going on 10 yrs now. Never had a problem with until my wife and I decided to give car-mart of Sherman, TX a try. Well to say the GM if that's what you wanna call him is never there and will never see you nor have never meet with him nor will he give you the time of day. Most used car lots and used car lots give you a month to make your first payment. We were told we had a month to make our first payment, but in the payment schedule they put it to the next two weeks and we didn't know this nor were were even shown. Well payment was due and they made us park the car on their lot until the first payment was made no matter what.

Car Mart is the worse place to work and also to buy cars from. The General Managers are not training to walk a Dog let alone to run a dealerships.. The Area Operational Managers are a joke. They are being put in position I suppose because they are men (since there are no women Area Operational Managers). Corporate is a all ** staff.. HMMM makes you wonder if the founder really ever wanted ** in his company.

This place is a scam! They take your money then take the car back if you're 6 days late on a payment! They are a RENT & REPO lot, they patch up crap vehicles purchased from auctions then sell them for more than 10 times their purchase price! They'll lie to you about your payment schedule and amount. Whatever monthly amount you agree on will be the same but you'll be paying it twice a month. Their bi-weekly ** is a trick to set you up for default on your crap loan to ultimately RENT, REPO & REPEAT! Do yourself a favor and buy a vehicle from a private party, by the time you've been soaked out of a down payment and a few months of bi-weekly car payments you could've had a more reliable car paid for outright.

My husband and I purchased a vehicle at CAR-MART North Little Rock off of Warden Road. From the beginning to ending Mrs. ** made sure we were taken care of in a professional and timely manner. She assisted us with questions, help with the process of buying and when we ran into a technical issue she was right there helping us get back on the road quickly. Thank you so much Mrs. ** for everything you done to make sure we experience A+ customer service.

If at all possible go somewhere else to buy a car!!! In fact RUN!! I have always been on time for my payments. Even when they had my car for 3 weeks to fix I continued to pay even tho I lost my job due to Car mart avoiding my calls. Making up stories and never returning my calls. (And yes I mean would not return my calls would tell me the girl would call me back but she never would..had to get the general manager involved just to find something out!). They told me it was the car shop's problem and blamed everything on them..

My family and I have purchased 5 vehicles from CAR-MART in El Dorado, Arkansas. I worked with Serena on all of the purchases and she was amazing! I won’t say that all of the cars were in the best shape, and we had our issues, but they stood by us and helped us when no one else would. So thankful this program was available for us!

Kenyatta ** is an important asset to the company. She's kind, hardworking and understanding. She makes an simple errand something to look forward to. I'm glad I chose CAR-MART in Athens AL! I encourage customers to go to Car-Mart of Athens and be sure to ask for Kenyatta **!

I am reading reviews from people who are as dissatisfied with their car purchase as much as I am from Car-Mart in Prattville, AL. My husband purchased a car in May and after the deal was made, the owner says, "if anything goes wrong with the car just bring it back and we will fix it." Well the air went out two and a half months after he purchased it. We took it to them and it’s been sitting there ever since. They tell us the air is not covered until the service contract. So, what the contract covers you ask! Only the motor and transmission. Also, my husband states that they did not show him the actual service agreement and what all it covered. Because he would have never signed a service agreement that didn’t cover more than just the motor and transmission. He states he only saw the page that says, "Service Agreement Contract" and that his name was possibly electronically placed by Car-Mart.

I bought a car off of them and they really sold me a lemon car. Also I went to pick it up and they couldn't get the car started. (I had been calling every day a week prior to me getting the car, in which they said they would have it ready to go because I had my daughter's first birthday party to go to and they assured me that I would have plenty of time to get it.) So they said they would call me when it was ready. I ended up being very late to my own daughter's birthday party. I got a call a bit later saying it was ready and went to pick it up. Drove it home and 3 weeks later the battery goes out again. So I call them and they said that the manager didn't have time to talk to me but it isn't their problem and that they still expect a payment from me. (Ironically my car broke down at Walmart and will not start from there.)

I purchased a car with America's CAR-MART of Harrisonville January 15th 2019 and have had nothing but a headache since! The vehicle was not inspected before the sell! I tried to get it inspected myself and failed due to exhaust issues. Took my car back to Car-Mart less than a week later and the issue wasn't resolved. Took my car a second time. Still not resolved. Third time same thing. My car is now back in the "shop" and has been since July 8th. No compensation, no apology, no nothing. Just we have to wait on the "shop".

After purchasing and paying off two vehicles and now owning 2 more from a company, one would think a person would be treated a little better than a Joe Schmoe off the street but no. Don't worry people, you will still be treated like your word is no good and hunted down on a Saturday morning at your own home for 1 car payment. Yep, go CAR-MART... You all suck and I am so sick of your stupid idiotic policies. Don't worry.... I will find everywhere I can to post about the way you treat people and I DEFINITELY do not EVER refer someone to you anymore!

I had purchased a Mazda six from America's CAR-MART in Paris Texas. Later on the same day that I had brought my vehicle home the fan blade for my radiator had shattered, I have been waiting for roughly 6 days to get a vehicle back that has a three hour repair job!!! On top of all of this I got sold the vehicle for twice the Kelley Blue Book value! One thing I can assure you is that I will NEVER ever make another purchase from America’s Car-Mart in Paris, TX. This endeavor has become the worst mistake I have made in my life. Now I’m stuck without a vehicle and without money to get back-and-forth to work.

They sold me a Grand Marquis a few years back, after a month the ball joints were squeaking to high heaven. I took it to my mechanic, learned they needed to be replaced, and then contacted Car-Mart - as this was covered in my warranty. They took the vehicle, kept it for TWO WEEKS for "repairs." I had to spend nearly 1500 to get a rental for my mom for this time, since I was under age to rent on my own and needed a vehicle to get to and from work. When I FINALLY got it back, it sounded okay.... until 4 days later when it began to squeak again... I called and called and they wouldn't call back.

I went to purchase a vehicle on Monday. Marvin ** was the sale associate that worked with me. He was very helpful, patient, considerate, understanding, he had great customer service, and he was very informative! My experience was very pleasant because of him!

Corsicana, TX -- This place treated my husband and I like we are untrustworthy and incompetent, because we needed to set a payment arrangement to pay our bill 5 days late due to some expensive, unexpected bills that came up. We have not had a single late payment in over two years and have even fully purchased a car and are paying for a 2nd one.

When my vehicle was purchased, the driver seat motor was out and Josh had promised to fix it. He tried his hardest to find a new seat and in the meantime, I had moved to Missouri. I called Josh several months later to let him know I was coming to town and he asked when and I told him and it just so happened to be on a Saturday that he was off, he met me at the dealership and replaced the motor himself on his day off!!! Thanks Josh!!!

I have proof I am within my warranty but am being told I’m over. Please someone help me. I have the mileage on my car now and the mileage where it was when I purchased it. I was first told I was over by 77 miles but I have found out I am under. I contacted corporate only to tell me I needed to speak with the general manager which is the one saying I’m over. If I was I would understand but I am not.

I would like to say that CAR-MART is great. I've has nothing but great experiences and MS Ashley and Steven are the greatest but above all everyone is very kind and always willing to accommodate and make things easy.

I was approved for a great car at a great price with a low down payment. DEVIN was absolutely great and did everything in his power to see me drive away in the car I wanted. Thanks Carmart of Russellville. One more happy driver.

Sold me a car that was completely rusted out underneath. It turns out, this car was from New Jersey. It was damaged by all the road salt they use up north. Then they tried to hide the rust by painting the bottom of the sides.

I volunteer to give up my car because I lost my job and could not pay for it. I was out of town on a medical emergency and all they kept doing was calling me and calling me. I stopped answering their call due to financial reasons. The car I had for about a month and the engine blew. I would never recommend anybody going to Car Mart in Clarksville, Tennessee. At this point I don't care what they do. I just want them to leave me alone. They will never get another dime out of me. They say they have a warranty but the car blew up right after the warranty expired. Sound fishy to me. So people avoid the Car Mart period. We need to boycott them and make them go out of business. Cause they are only out to screw people over.

I bought a 07 Dodge Ram on July 10 2018. After I drove it home from Muskogee to Okmulgee it was 2 quarts low on oil. I took the truck back 6 times for oil leak. They finally put another motor in it which took a month to put in. When I took the truck in the last time I had 168860 miles on it but when I got it back it had 170000 miles on it plus I found a rental agreement in my truck for Dec 8 from a Jason ** from Carlos Auto. Make sure you write your mileage down before leaving your car to be fixed.

If I could give this company a NEGATIVE anything I but those are not the options here. I was really trying to get a car at the last minute and in a hurry and that's my fault. CAR-MART is not the way to go... When I drove off the lot... some AGB light came on, all of a sudden I couldn't pull up my seat anymore, and there were other problems underneath my hood that I didn't even know the name of. I reported these problems and they kept my car for a total of 2 weeks and I still had to make the payments along with the deductible. Along with this... there was a different general manager every couple of months and people getting fired from left to right. Overall I was not satisfied. This car lot gave me so much anxiety and just stressing me out mentally and emotionally. Never Again. Please don't do business with this company.

First car I received was a good car. Started my own business, needed a bigger one. Went in, traded my car, first one I looked at went in the shop before I even signed paperwork and it stayed in the shop for 3 weeks. Told them I wanted something else because this was supposed to be something for me to be able to do my job! Found another one and I haven't driven it 2 weeks, it's in the shop, actually back in the shop! I was told the issue with it was fixed but it won't go out of first gear. My payments are 315.00 every two weeks for a car I haven't had even two weeks.

I bought two cars from here. The first one was a 2002 Mustang which was awesome and JD was the general manager at that time. He was amazing and always helped me through difficult times. I had to trade that car in and I got a 2010 Hyundai Sonata. Granted the employee who I dealt with was disgruntled and stole the fob keys and I was stuck with no way to lock my car. Long story short, the alarm had to be disabled by unhooking the battery. So for over a year, I couldn't lock my car. The tires were sprayed with Armor All to make them look new and before I decided to just do a voluntary repossession, the CV joints, and rotors were extremely bad and I was told they had been bad for a long time.

I purchased my vehicle in Farmington Missouri. The day I went there I met Shauna **. She rode with me for the test drive. She is definitely an Asset to your company. She has Always been professional, helpful.

I have gotten not one but two vehicles from Carmart. I highly recommend not going through them no matter how desperate need a vehicle. They sell junk verticals that cost more than double the price they are worth. My first truck I got from them was worth maybe 2500. I paid 6000. The truck ran for just under a year then no longer was driveable. The second truck I got was worth 6500 and I have to pay 12000. It ran for 3 weeks before it started having problems. After 6 months it is too undriveable. To try and get them to fix it you have to jump through hoops and pay out more money and at the end they won't fix it anyways. If you want to be in greater debt than you started and have no vehicle Carmart is the place to go.

They lie, sell you vehicles that fall apart shortly after purchase. Will not try to fix problems. They said if I paid it down to $2500, I could trade in for something better. Now they say $2000 before I can trade. I pay $400 a month for a car that is falling apart. Better off saving for a downpayment on a new car with cheaper payments.

Everyone has been in a bad spot at some point in time in their life. It just so happens that the two most difficult times in my life when the world was enjoying kicking me while I was down America's CAR-MART in Evansville, IN gave me the benefit of the doubt, not just once but twice. I'm fixing to, instead of paying off this second car through them, I'm going to head in there and trade this Monte in for something with some extra room in it. I enjoy stopping in to see the smiling faces and have never had a negative experience. America's CAR-MART is a godsend, I'm tellin' ya! It was for me, and it could be for you too. Happy 2nd time buyer with this company!

I am a customer of Car-Mart West Memphis, TN. I am on my second vehicle from Car-Mart. Each time I had any problems they were all very helpful. Michelle is the greatest. Destiny and Kathy all came together to help out with everything in order to get me back on track. It's not a bad place to buy a car!!

This is the second time we got our car fixed and it has not been a year yet since I bought it. The first time it was fixed, it took a very long time to get it back. It was perfectly fine because the manager was hands-on on keeping tabs with us. We knew what was going on! The second time was a very bad customer service experience. No credibility. No integrity. No respect. Our has been there for a week now. Last Thursday a certain Chris who is in charge on mechanical services or car repairs called and said it will probably be ready tomorrow because the part will be available on Friday. A simple car part that they apparently ordered at Autozone.

There should be a law on getting over on people with not so great credit. I purchased a 2002 SUV and I paid on time for 2 years. After the death of my mother in 2016 I got a month behind on payments due to paying for my mother's final expense. They told me to come into the office and make arrangements. They gave me two weeks in which an account representative called me at least 4 to 5 times a day to remind me of my arrangements. After not answering the calls they came to my job and reminded me. I was humiliated to the point where I drove the car to them. Bought another one from Capital Chevrolet.

I recently bought a 2004 Trailblazer from CarMart. It had almost 200 thousand miles on it and they charged me 8900. They told me at time of purchase that because the car was so old no one would give me more than liability even with a lien so I needed to get the payment protection plan and I would be covered if the car was totaled or stolen. So Monday when I hit black ice and totaled the car by sliding into a tree my first thought was thank God I got the payment protection plan at least.

Worst place to ever buy a car. They straight up lie to your face. They promise to fix things and then say they never said it, they only fix part of the problems and don’t actually fix the problem. They just make it driveable the cheapest way possible with no regard for safety or longevity or reliability.

In July 2016 I went to Car-Mart in Paducah KY for a car. I hopefully wanted a good reliable vehicle that got good gas mileage and would get me back and forth to work. Car-Mart says they only sell good reliable dependable and clean vehicles. I was wrongly led to believe that a 2005 Jeep Liberty was a perfect car for my needs. I was told this car was reliable and dependable which of course it was neither. This car's problems: Tire went flat 2 days after I purchased the vehicle (side wall blew out, could not be fixed. $86.62 for a new tire). Spare was flat. Also had a bulge in the sidewall. Battery went dead. Had to be replaced ($62.95). The windshield wiper came completely off on the expressway in the rain ($9.95). The whole time I had this car the only thing Car-Mart cared about was getting their $275.00 every two weeks.

CAR-MART in Saint Joseph Missouri took me for one hell of a ride in only 2 1/2 months! I will try to keep this Review of them short and simple and to the point. Six months earlier I came into some money and paid cash for a Beautiful 2012 MAZDA 3 for $8,000.00. I put $1,400.00 in it to last me a long time. (Tires, Tuned up, Flushed and Filled all Fluids. oil, tranny, antifreeze, filters for everything, belts, and Brakes). It didn't need all that I just wanted to keep my own maintenance records.

I have had my car for 15 months. It has 200,000 miles on it. Transmission went out. They won't fix it or trade me for another car. I traded my Lexus in for this crap. Now I'm on the verge of losing my job. The assistant manager is rude and hateful and should be fired.

Downpayment on a truck, was supposed to include tax and license, with a full downpayment. Did not do it so after a month, had to redo all paperwork, promised me to fix the truck. After seven months of false promises each week I went in, I finally returned the truck. Manager was rude and loud, and stated "if you turn in this truck do you Know what will happen to you?" In a real loud hateful way. I felt very deceived by company and corporate had another manager from another store contact me, basically claiming it to be my fault and that if I don't keep the truck they cannot keep it from going on credit report as repossessed. Furious that I'm being punished for them selling me a truck and lying for seven months on fixing it!!!

Bought car in 2015, it was a 2004 Sunfire Pontiac. We already heard some negative things about this place but we was young and needed a car to get back and forth and this was the only place that didn't do credit checks at the time. So we got approved only putting about $600 down, we was happy we had a car! About a month into the car we noticed a sound like the car was shaking and it was an ongoing noise, our left window wouldn't roll down, had two bad tires, our trunk had a problem closing, our car would stop in the middle of the road, had to have TWO alternators and TWO batteries within a few months! Our windshield wipers stopped working, our backseat was just there (you could literally pull it out), the list goes on and on!!! After almost a year we finally saved up enough money and got into a newer modeled, nicer car for the same amount payments!

Bought a 2008 Saturn Outlook a couple weeks ago from Jackson, TN. A few days after buying vehicles, notice a few roaches in SUV. Used a fogger and it was roaches coming out of everywhere. Then a week later, there was a bad leak around my sunroof when it rained. Already paying for repairs before I made the first note. This place sucks!!

Got a 2004 Kia Sorento from Corsicana, TX Car-Mart in 2015 and had problems with it from day one. The finally stop running and was in the shop numerous times. I never missed a payment with Car-Mart and was told to come in and fill out another application for a 2004 Nissan Titan with 400 dollars down but they changed the price on the down payment, and made it higher. This company is not fair on helping good customers. Someone needs to look into this Car-Mart in Corsicana, TX. They take your money and sell you bad cars and kick you to the curb when you ask for help.

Bought a car from Car mart and transmission went out two weeks later and took an additional two weeks to get repaired. However the transmission was still bad and came back with more problems than it had before it was to be fixed. This place is a joke. Go somewhere else to buy a car.

I have bought 3 cars from the Tuscaloosa dealership. The last visit was awesome. Me and my sister still laugh about our last experience there. The salesman was off the chain from fixing us popcorn opening the door for us & he was a very knowledge person who answered every question we had. We were just looking at first but he convinced us to buy. He said "why wait? What's stopping you from buying?" Now my sister said he was a crook salesman he too smooth but come to find out he was just a great salesman that you don't run across on a used car dealership.

I went to CAR-MART because my 2002 FORD ESCORT blew a piston and pretty much considered TOTALED. I was working a Full time job and needed a car fast. This turned out to be the worse decision I ever made. First thing that happened was I selected a 2006 Chevy Malibu from the lot. I came up there on a Monday morning to complete the application process by which took almost two hours. After those two hours were complete the general manager came and told me that there is a hold on the title for the car and I should check back in a couple of days to check the status of the title.

I see a lot of negative reviews about Car-Mart. Yes, their interest rate sucks, but what do you expect? They don't do credit checks for vehicles under 10,000. They have a pretty good warranty with all vehicles they sell. Way better than other second-rate car lots. I have purchased and traded-in 5 vehicles now with the Car-Mart in Elizabethtown, KY. Some things haven't been great, but I'm buying a used vehicle. Obviously not everything will be perfect. I took the time to read before signing. I was aware of the tax season balloon payments. I compensated for it by increasing my regular payments, therefore never owing a balloon payment. As a matter of fact, it's made it to where I've paid vehicles off early. My last 2 vehicle purchase I had to put nothing down even and no balloon payments even scheduled. My current one will be paid off in 18 months of a 26-month term.

I'm 60 years old and I've probably bought over fifty cars in my life, my grandson decided he wanted a little truck so I drive around town. I find a Dodge four wheel drive, So I traded my expedition in on the truck. I leave and get pulled over not five minutes out of the parking lot and the coo says I have no brake lights, I carry it back and the owners son tells me to drive it around and find out all that is wrong with it, so I return with my list of problems with it and they agreed to fix them all. After they have had it two weeks my wife calls to find out what was going on and the owner was really rude to her. The son decides to take over and that's when the lies started. Moral of the story is they talk rude to women and continue to lie... they are a horrible business. I wouldn't ever recommend, so I finally went and took my trade in back. Warning: Rip Off.

2006 Chrysler PT Cruiser. $9,400. I was desperate for a car and as a college student I didn't have any credit, the reason I went to Car-Mart. THIS IS THE WORST CAR LOT I HAVE EVER DEALT WITH. I had this car for 3 days and it began overheating. Paid a $50 deductible and it took them 5 days to "fix" the problem. Once I had gotten the car back it was STILL running hot. I had to leave it in a parking lot and they had it towed back to their raggedy lot. It took another 3 days to get it fixed.

We purchased a car in 2015 from the location in Magnolia, AR, and we stayed up to date on payments. Around the time when we had about 2500.00 left to pay on the car, we fell in a financial hardship, and we got 3 payments behind. Make a long story short, the week we was going to be able to catch up the payments, the car was repossessed from my apartments. Now we was no longer living in Arkansas but living in Dallas, and the two closest Car-Mart are both about an hour drive away. I called my local dispatch just to see where the car was towed to, so I would know how much towing fees would be. They told me there was no record of my car being towed. So I called the next day and DPD told me there was still no record of my car being towed.

Bought my 2003 Buick Rendezvous last year. Have never been late with a payment until my uncle passed away and had to help my grandmother with funeral cost. The lady at Car-Mart demanded I bring in a letter from my 89 year old grandmother saying I helped her which was why I was going to be late with my payment. I refused of course, then I receive a call in January saying my 'mid-year' payment is due. This was the first I had heard of this. According to her in the paperwork I signed I agreed to pay a tax payment of 650.00, I haven't even received my refund yet and they are constantly harassing me. I will never get another car from Car-Mart or recommend any to go there. They are crooks who prey on people who are going through a difficult time with credit and money issues.

My wife had no credit and wanted to purchase her first vehicle. She saw a little red Jeep Liberty and didn't do her homework on Carmart. I went with her and they explained everything about warranty and financing. Wife insisted so we proceeded. 25 days after "100% inspection and satisfaction guarantee" policy air conditioner pump locked up and serpentine belt snapped and destroyed alternate and pulley tensioner. Towed home and manager refused repairs because "pump not part of motor or drive train". He said I could have one week to forgo payment to repair. 3 weeks after the $1100 repair made electrical issue happened making car undrivable again. Same excuse from manager. Again, another expensive repair.

My wife seen this car in Evansville Indiana. She loved it. It was a 2005 Mazda Tribute. Well in three days the engine light came on. Sent us down to AutoZone. They said it was first bank 02 and second bank 02 so took it to them. They said bring it back Monday. I said never mind. Take it to shop. Have it done. Well at shop again and they found out there was oil leaking on exhaust manifold so I said ok. Valve cover leak no. Now these guys are licensed in Indiana not AutoZone people. They said it was dangerous to drive so I asked them to do a compression test. It was almost 90%. They looked in reservoir and had oil in it so mechanic told me it was a blown head gasket. I was pissed. This thing could of blown up or burned my wife to death.

Well, to start if you purchased a vehicle at Car-Mart, you have credit problems. Misfortunes happen to a lot of good people, that are not in our control, resulting in poor credit. Car-Mart feeds on this, selling auction vehicles that are on their last leg. Buy a hunk of crap, recon it just enough to get a bite on a credit stricken victim. We all have a story to tell from the first impression, to the customer service, to the first breakdown of our new found polished **. REPEAT BUSINESS?? No kidding!! We're not going to reward you by reporting to any credit bureaus. Why would they do that? So you might possibly get established credit to buy a vehicle on a normal interest rate at a fair price. That's why they earn repeat business.

I HIGHLY RECOMMEND YOU AVOID THIS DEALERSHIP If you are in the market for a place that will approve you!!! My first experience with Car-Mart was rather rushed to say the least. I was in desperate need of a vehicle and the dealership was made well aware of this and took advantage of it. Proceeding with the purchase, they showed me this 2001 Chrysler sebring convertible and made a hasty "deal" with me because the vehicle had low miles and the total of the vehicle was not very expensive ($8,500). They promptly told me the payments would be high only because they wanted me to complete the program and have my vehicle paid off in full by 2 years. Assuming that this was a steal for me, I made the purchase with a $500 downpayment and I was on my way.

My husband bought a car through these people in 2013. It was a 2003 Pontiac Grand prix gtp. PAID well over 10,000 for it. Anytime we made a payment they were rude. We were late a few times and called ahead of time to let them know. WHEN we got the car the abs light and traction control light was on. They had us send it to some backwoods shop to fix it and was never fixed. They told us because they paid for it once they weren't going to pay for it again. Kim was horrible. The tax policy is stupid. You have to file taxes with them so they can take it all. She did his taxes and got really nasty because he didn't get much back which was strange so we had someone else look into it and found out she purposely did them wrong.

I bought a 2008 Chrysler Pacifica From David (The manager). Well I filed my taxes through them. The girl who did my taxes was messed up on drugs. Falling asleep and her speech was slurred. I even have a video of this. I showed David he let it go, she messed my taxes up so bad that Dawn had to fix it. Afterward my car started acting up so I called Dawn and she told me that my warranty was up so I had to fix it myself. Well 2 months later my whole car shut down in the middle of the road. I called them they would not help me at all. I had two mechanics look at it. The sub frame was rusted out with holes all in it. My bcm was rusted and went out. Windows would not roll down. It would not go out of park, wipers, air and so much more would not work. It was not safe for my 4 children.

Bought Jeep Liberty 2004 4+4. It sat two weeks while the wife went on the road with me in the big rig. Got back got in car and the right window motor went out. They fixed it after I threatened to drive it through the building. Two weeks later right rear tire blows out, tore up right quarter panel and back bumper. Tires were 15 years old on Jeep. Oil consumption 1 qt every 800 miles like clockwork. U-joints after 8000 miles. Still needs 2 more tires but to hell with this piece of crap. Long story short I put a total of 15000 miles on it in 16 months. Paid 5000 in payments, 800 down, still owe 5000. Got in it last week, right door lock quit working and the transmission slipped when I put it in drive. To hell with it. Went to Kia, bought real car for the same payments. I would not buy a new tricycle from these people. Oh yeah no a/c that they said they would fix it. You ever drive in Texas without a/c. America's Car-Mart, Greenville TX you suck.

My wife and me had to start over. In may 2016 we bought this Silverado in Arkadelphia then we lost our house we got. Behind on payments Rob would catch an attitude. Lost everything, lived in peoples' couches and all they're concerned is money. Said they would help me but no one has bothered to call. These folks are sorry be late in your payment they catch an attitude saying "We put them in a back burner" when I got a newborn baby and wife trying to have a Christmas.

am never home. I work an hour and a half from home 5-6 days a week in a prison where cell phones are prohibited. My payment has NEVER been more than two weeks late. They always want you to come in and explain what is happening in your life to cause your payment to be late. They treat you like an idiot basically. After I pay this car off I will never make this mistake again!

I purchased a car from CarMart last year and I should be finished paying for it this year!! I noticed after making my last payment that they charged me $200 more on my payment when asked to explain why and how I was told by Nick he didn't have time!! I called the corporate office and I'm still waiting on a call back. A worker by the name of Danielle gave me excuses for 2 days then when I went back to Nick all of a sudden he could explain!!!! It was total bull and made no sense!!!

I bought a 2005 Ford F-150 from the Madison, TN store approximately 6 months ago. I have had to invest almost $1000 in the vehicle since that time. Things that were promised to be repaired before we took possession of the vehicle were not done, most importantly a replacement of the seal that was leaking oil. I had to wait almost 2 weeks to take possession of the vehicle after deciding to buy the truck and making a partial down payment supposedly to allow them time to make said repairs.

We currently are financing a car with CARMART in Lawton Oklahoma. When we are two days late they call and blow up our phone about the payment. I went yesterday because my wife called and spoke with someone about a payment extension. She spoke with two people who told her to come in and sign the agreement that it would be late.

My daughter bought a 2004 Buick Lacrosse from Car-Mart of Rome. Within the 1st month of having her car the transmission went out. We towed the car where Anthony told us to take it. Transmission was rebuilt, rack and pinion and power steering pump and power steering lines were replaced. After a month and a half she gets her car back. Car-Mart was suppose to have an alignment done on the car. No alignment was done!

I too wish that there was a rating for ZERO stars. I Purchase a 2005 Nissan Pathfinder in 9/18/16. After utilizing their 3 day return/exchange policy I was greeted with what looked like racial discrimination. She forced me to get full coverage insurance before leaving the lot as an attempt to discourage me from changing cars. Day 2 or 3 it broke down and it was towed to their mechanic shop to be fixed because it would not go up the hill.

I was intentionally sold a vehicle in need of major repairs. My story reads like that of most individuals who have written reviews here. There are approximately 200 complaints now filed with the Attorney General's Office which has now alerted them to the need for a thorough investigation. I have audio recordings of their fraudulent business practices...complete with Kim ** hollering that the recordings aren't admissible in court. I am not stopping until something is legally done to this fraudulent business and all employees of theirs that have willingly participated in victimizing many individuals. To have your voice heard... you may call me at **. Again, I am not stopping until something is done... the Attorney General's Office has now began reviewing the many complaints submitted and are researching the online complaints. You are not alone.

We bought a 2004 Nissan Xterra from CAR-MART in Cottondale AL on Aug 6 2016. We have had nothing but trouble out of it since the second day we had it. They started out fixing everything because they were only out parts my husband fixed it no that something is more serious. They had me to take it to their shops and they tell us it's not the catalytic converts. So after many calls over the last 3 weeks they set up a appointment with the Nissan dealership to do a diagnostic and fix it. The mechanic said, "Yea the converters are bad." I called CAR-MART because we have not heard back from them about fixing it.

There needs to be an option for no stars on these reviews.... CAR-MART JOPLIN, MO. July 25, 2016 my 20 year old son went to looks at vehicles and this being his first to buy alone he was taken advantage of. Do not buy a Black 2003 Mitsubishi Montero Sport SE 3.0 Vin # ** from them. The first day the Check engine light came on. He asked them about it. They said they would have it fixed no cost to him. The car had not even been inspected. He took it the following day on July 25, 2016 and was told it had an O2 sensor out but the guy who does that work is out until the following Tuesday. This mind you now puts the car outlast the 3 day 100% satisfaction. Made his first payment that week Insured before leaving lot and a temp tag.

I got a car on June 11th. The car started having issues a week after I had it. On Aug 6th the car broke down 2 hours away from home. I called Car Mart on Monday when they opened. They had it towed to a repair shop. I called the repair shop and was told the car needs a new engine and Car Mart didn't want them to fix it. I've tried calling Elsa twice and she never returns my calls. I'm guessing the car is back at Car Mart in Corsicana where I got it. I have no idea what is being done and apparently neither do any of the people that answer the phone. It really sucks to only have a car for less than two months and this happen.

LIARS, LIARS, LIARS!!! I went there to purchase a vehicle. They were having a $100 down special on select vehicles. I called before I went there to ask about a specific car that was one of the selected cars. A guy name Larry said it was in the shop getting the horn fixed. It'll be back that same day. When I get to the lot and ask about the car they think it's sold and they don't have any more selected vehicles so now all they have is $500 down & up and we can pay the rest of the down out but this car they say is sold is still on the website. I came with $1000 down just in case I couldn't get the car they had but to just lie to make more money I wouldn't buy a bicycle from them.

I have sent out a letter to demanding the honoring of the Debt Cancellation Agreement. Upon the local Car Mart's response in person (recording available) on 4/25/2016. I was left with the understanding that I did indeed have coverage under the plan and I would have to sign over my car which is fine but I would not be receiving the $2.800 Car Mart collected illegally and pay more money to Car Mart despite them acknowledging they didn't fix my payments but still extended my contract. The local office was dishonest the whole time and didn't even acknowledge the coverage nor never informed me of having the coverage under a different name.

Most importantly I would like to note that customer satisfaction would be on any agenda of any business.... unless you work for Car-Mart in Madison, Tn. I purchased a 2012 Ford Fiesta on March 22, 2016 and it's giving me more issues than it's worth. I brought my vehicle in for apparent transmission repairs almost 2 weeks ago (end of June 2016). One of their very rude and unprofessional staff members had stated they recharged the battery and came to the conclusion that the issue wasn't the battery but the transmission. They had to wait for their "transmission guy" which took about 4-5 days.

I bought my 4th car from CAR-MART in Joplin, MO. I will never buy another car from any CAR-MART. In March I purchased a 2006 Ford Fusion. Test drove it and it drove fine. Once I got it home I found out that the driver side air back will not work because it has been installed wrong, which tells me the car has been wrecked. The face of the radio does not light up and the CD player doesn't work because there are 9 CDs jammed into a 6 disc player. And the cruise control does not work. The following day I went back to the dealer to address these problems. I talked to the person who sold me the car, and she handed me off to the so-called mechanic. He informed me he would have to look into everything and see if he would be able to fix the car. He would call in a couple days.

Do not buy anything from Car-Mart. My mom bought a car on Friday. She left and went out of town on Sunday and while traveling, the car stopped. It started smoking and would not move. She contacted the dealership early Monday morning about the issue and Wednesday we still haven't heard anything from them. My mom had to rent a car to get to where we were going and to get back home. The car stopped in Nashville and she has yet to know what she will do when she return the rental. We even called the corporate office and they stopped answering the phone also. This is just unprofessional on all levels.

I bought a 2003 Mazda 6 3.0 L from Car-Mart in Altus, OK and everything seemed great place until a week after the coolant just poured out of my car at a parking lot. Took it in and they claimed to fix it next day. It just ran down everything -- pre-cats, oil pan, oil filter, inside the heat shields, the radiator fans -- so I took it back and they took it back with yet another $50 deductible so I spent $100 just to get it fixed which is outright horrific.

My fiance and I bought a Pontiac Grand Prix from the West Springdale, AR store on Monday, 3/21/2016 with 122,000 miles. Car ran great on the test drive and payments were within our budget so we started scribbling signatures. We went this route because our credit isn't good at all and we had just totalled our other car, and we're expecting a child in a couple months. The starter went out three days later, and in an attempt to push it to a better area to work on it, as I myself am a mechanic, I had an accident and broke my jaw in two places, requiring surgery and leaving me unable to work. Well they tow the car free of charge, which I think is great, but didn't look at it until the following Monday. Here's where it gets interesting. I come home from the hospital and get a hold of my father in law, as he has been talking to them since my jaw is wired shut and I can't really talk.

I bought my car on 10/30/2015. It broke down within 30 days of purchase. The salesperson was very nice but the car is overpriced junk! Over $9000 for a 2003 (My Bad). It has torn up 5 times since then. It is still torn up after 5 attempts of fixing it. They put in an old transmission with 30,000 more miles (98,000) on it than my car had. It didn't work. The motor mounts are also broken from the severe jerk of the transmission.

My Car-mart vehicle broke down on the interstate on the 3rd day of possession on my way to work. There was a window cling from Car-mart in the windshield with a tow number to call. The phone number was for a cruise ship advertisement. So I called the Car-Mart office. Tisa in the office said towing wasn't included. So I called a tow truck and had it towed to Tried and true auto care. Later reviewing the contract I found where on page seven paragraph two their contract stated, "towing is covered by Car-mart in the case of the car becomes disabled by a covered auto part. Not to exceed $50.00." The mechanic called and said the car died because the fuel pump failed. Which is okay since it is a covered auto part (I paid an extra $1,100+ for the auto part warranty).

You all know that we wrecked our Jeep Commander. Well, we were upside down on it; and only had it about 7 months or so. It was a good vehicle. When we approached our lender they were more than happy to work with us and put us into another vehicle with no money down; which is great. And they're getting their money from the insurance company no matter what and we of course don't get anything from the insurance company. We also bought their "GAP" insurance which cleared out the balance owed.

My friend bought a SUV at Siloam Springs AR and drove it for 8 months and the motor went bad, and they said it's going to cost $3,000 to fix and had the SUV for 3 months never fixing it. They decided they are not going to fix it and gave her no other choice but to buy a new one SUV when it would have been worth it to her to have it fixed. She already $9,000 on it in 8 months paid $17,000 for the SUV. They said she has to get one for $17,000 or higher and start all over and wouldn't give her any other choice. Now she has to pay $1,500 for a down payment again and $1,700 in sales tax again when it would have only raised her balance up to $11,000 if she fixed it and no sales tax and no down payment.

Ok so I got a car, a Malibu Maxx lt 2004 from Troy Alabama car mart. They told me that I didn't have to pay for my car since it was a total loss and it's been going on since November till now when they took it from me. They went through 3 managers and they continue putting a lie on top of a lie with me getting another car from them. I even went in person talking to them telling that what was happening and they said it was all good till today. They took my car with my 400 dollars in it and they wouldn't let me get it out without me threatened to have the police for them to give it to me. These people are nothing but a bunch of con artist and crooks. I wouldn't even recommended my worst enemy to even get a car from them because they lie and play too much.

BEWARE! My wife bought a car from Car-Mart in Owasso, OK. Within one month the car was breaking down. Took the car in for repairs and they don't provide any kind of rental vehicle services while the broken vehicle they sold was being repaired. I had to get her a rental vehicle for a week which cost more than the money payment on her broken vehicle. I complained to management about this but they said it was just their corporate policy. They need help in their customer service department and should do more to make something right and keep customers wanting to come back. I will never use Car-Mart again!

We have a $0 balance on the principal. We received a postcard in the mail and numerous phone calls saying we owed $491 in unpaid interest. It goes on to show that the unpaid balance is $0 and is 15 days late in the amount of $491. When we called them, they explained that it is interest. How can I owe interest on a paid off principal? They are hateful and say that is how it is. Shouldn't the principal adjust with the interest so that it is paid off at the same time?

I bought my 2006 Dodge Durango, paid it in full. They never have me my title. I had to get a lawyer and call the Better Business Bureau and the attorney general. The girl that works there was so rude. Her name is Tracy. The motor went out of it the first week I bought it. I've never been so displeased in my life and I hope that whoever reads this does not make same mistake I did and go there.

I got a SUV from Car-Mart. Within two weeks it started dying going down the road. So I took it back to Searcy car-mart. They said they would fix it on Monday. Well come Monday they said it was fixed. So I went it up after they were closed. Thinking my SUV was fixed. It wasn't it still doing it so I turned around and took it back. Now I'm waiting on someone to call me back.

Purchased a used car in March 2015. Had an airbag sensor replaced that was faulty. Then found a recall for ignition that wasn't taken care of so we took it to a dealer for repair. Have put 17000 miles on a $13000 dollar car and having nothing but problems. Driving the car at 65 mph the gauges started going up and down while the car lost power steering and I made it to a gas station and proceeded to try to get the car home with a hard shifting transmission. Took the car in. Car Mart had it for 7 days and said we were crazy, there was nothing wrong with the car. Really. The car is unsafe to drive, poor throttle response and a very hard shifting transmission and has electrical problems. Can't seem to get a call back. Thanks for nothing.

I was purchasing a car from CAR-MART and I did searches are what my car was really worth, only 5200 in good condition. My payoff is 10,000, plus I can't pay for a vehicle that needs repairs, like it needs a complete tune-up, electrical problems, and it also broke down with me. And now due to family sickness, I can't pay for it anymore and I had a overall bad experience with them. Please be wise when choosing to buy a vehicle and do your homework.

The ladies that work here are very rude and unprofessional, both at their employer and outside of the office. They let customer's personal information out, they reuse paper with this information on it for their personal use. I would not do business with them, you take a chance of personal information to get out. And when it comes to finances, it should be kept confidential. They should not be allowed to use paper with this personal information on it for their personal use. This information make its way into another state.

I bought 1 car and 1 truck from Car-Mart in McAlester ok. The car I purchased with in the first month I had to take back to Car-Mart because I was having transmission problems and even though I was paying $80 a week I had to pay even more weekly to get the car fixed. The truck I bought with in a week the tail lights stopped working. Then the dash lights. Never could get it fixed. I wouldn't buy not one more car from them to save my life.

I bought from here, asked them for something reliable cause my son has a lot of health problems. Drove off the lot and it stalled in the middle of the hwy. They said they would fix it no problem. It was problem after problem, repair after repair at my expense. Then I was making payments and had to get another car from somewhere else and my son was in the hospital after being airlifted and almost died. I told them I'd be in when I could. They showed up at my door demanding an exact time when I could be there. I said he had just gotten home last night, "I'll be there when I can," and told them to leave over 3 times. Oh have I mentioned I was only 4 days late. They sent a tow truck 30 min later and took the car and called a hour later and said my payment was still due and I was still responsible for it and she said she was from corporate.

I bought a car back in July of 2015. The car had a bad jerk to it. I informed them that it was the transmission. They had me to bring the car up there. Three day later they did not have it fixed. Days later I almost wrecked my car because of the tires was so bad. Now I have contacted corporate not to mention they do not answer the phone nor return your call.

The whole 199 down is ridiculous. It'd be nice for you to at least specify that it's only for the super old, crappy cars. I had the worst experience today trying to get a car. The salesman actually tried to talk me out of getting a car and was clearly ready to just go home. Completely pathetic. The 199 down payment is a joke. Unless you want a 1910 Boneville.

We needed to get a car that day and after spending 5 hours at a different location we went to Car-Mart. Huge mistake, but we didn't know at the time what the heck we were about to go through with them! We went in late and of course they never give you enough time to read the paper. Then they make you watch a stupid video. So I get into my car I just bought from them and everything seemed to being going ok. Well the check engine light came on and within the first month we had to spend over $800 to get the car fixed because it broke down and my fiancé had to get it towed to the nearest car shop. Thankfully that place was understanding with payments because I didn't have all that money to pay for it!

I have purchased many cars from Car-mart. I have both ups and downs. Most of the time however my lawyer getting involved or just the threat was enough to make them do something to make their error right. However on the last SUV I purchased, I drove it almost off the lot. Seriously I did not even make it out the exit of the driveway because the radiator that was being held on by FISHING line broke and dropped it through the bottom. This caused other damage to the fan and a few other areas. Two managers came running out to see what was going on because honestly it looked like the thing was on fire. It was just smoking a bunch however. They pushed it back to the shop. Oh did I mention they had me a 4' 8" lady help push it back to the bay. I told them I wanted to just forget the whole deal, rip up the contract and I would go elsewhere.

Cleaned some headlights for the lot in Troy Alabama on July 7th 2015. Been lied to at least 5 times by the GENERAL MANAGER AND HIS STAFF not withstanding Mrs. ** and by other people in accounts payable. Today is 08/31/2015. But for 2 months I've been hearing the lie that we cut checks every Thursday but the last Thursday of the month. These people practice lying to their vendors. God knows what they say to make a sale. Not trustworthy. $180.00 for a company with 114 lots and you have to lie to people instead of paying the invoice is unthinkable. Need to be closed down.

My son bought a car from Car-Mart several years ago. He paid way too much for a vehicle without any advice, which was his first mistake. Over the time, he has paid $9,000 on the car, which was $10,000 with financing. He was coming out of a rough situation and they worked with him when he was late, and were fully aware of his difficulties and how hard he was working to pay the car, and they were cooperative and helpful. Now that he is down to owing $1,400 on the car and is late again, they decided to take it back and won't give it back to him unless he pays the full $1,400.00. People, this is the oldest trick in the book. Used car salesmen are notorious for this. Get almost the full amount owed on the car and then take it back. They resell it and get another bundle on it.