America's CAR-MART Reviews

How can you go get your car checked out and know how long it takes to have it fixed. Once you have your car in the shop with their mechanic it takes up to a week for them to fix it when it should only be three days. They don’t even give you a rental to use when it’s their mechanic and their way. All they do is lie lie lie. They can never give you straight forward answers nor can they tell you what they have to replace on you vehicle. This being said people need big discounts or something on their bill. I mean they need to do better with their customers!

Do not buy car from here. They take your money and lie to you and please don't think you're getting anything with them. Free oil changes, lipstick in Oxford, they use the same oil filter and never check any other fluids. Big rip off, so you're not getting nothing.

I am done with the harassment. I have been dealing with Carmart for years and here recently they decided it's ok to call you the second you are late on a payment and every single day till they talk to you or get their money. Who else in this entire world does that???? Call me when you are coming for the car, other than that Back Off. I work everyday and I can't be seen on my phone. Not to mention just because your policy changed doesn't make it respectful to your clients.

They do not accept cash deals and will lie about their pre-approval application just to try to get you to finance. The Hixon TN location was not friendly and were more interested in selling financing than they were selling a car. They come across as sketchy.

I've Been Struggling with my Business and Health. I've told CarMart of Camden Arkansas numerous times when I'm not able to pay and make an arrangement and they get tired. They have went off on me and was very hateful. I was told to deal with it and they didn't care. Thanksgiving they took my Car Payment and bought my Family Thanksgiving and Said did anyone help us like that? They used our own money we had and was gonna arrange a later payment but threatened us that they need there money and need it now. Then they took a picture with us and said we are family. This company is Hateful.

Worst place ever especially the manager who needs to be replaced above all else, they are crooks that harass you to death over being 5 min late on a payment but when you need them/manager he’s nowhere to be found! Needs to be shut down and investigated!!!!

I wish there was a -5 star review!!!! This is the worst place to do business! I’m begging everyone to go somewhere else!!! I wasn’t even two weeks past due and I had been making arrangements, they took my car!!! They were our last resort because it was a weekend and I needed a car asap. I wish I never went there!!! The owner should be ashamed for selling lemons and giving people a hard time about it!!! I wonder if the owner even knows how ridiculous the collection process is, even when we make arrangements… they can still take our car?

I bought a 2014 Ford Explorer from Car-Mart Hopkinsville 3 years ago. Second day I had it the car died. It needed a jump. Car mart refused. It's exchange policy I return it was 36 hours after I bought it.

This is Sonya ** a customer of Carmart. I got a call stating I was $10 dollars behind on my last car note. I thought it was ridiculous. You guys called me over $10 dollars. I could understand if I was a week behind or even a month but I pay faithfully every week. I will NEVER I MEAN NEVER DEAL WITH AMERICA'S CAR MART AGAIN.

Interest rates are super high and there is no such thing as an early payoff; you pay the interest regardless, which is BS! Als,o they will NOT work with you if you call and ask for 2 more days on your payments. I was told they would come get it and I would have to pay the repo fee then. They take advantage of people with less than perfect credit. All payments is at least 350 every 2 weeks which puts you at least a 700 dollar car payment, which you could get a lot better car for that much money a month!

⭐☆☆☆☆ Never Again — Beware. We bought a car from Car-Mart of Harrisonville two months ago, and it has been nothing but a nightmare. They sold us a vehicle with the WRONG size spare tire — making it useless. On our family trip, my husband, our 3 kids, and I ended up stranded on the side of I-80, one of the busiest interstates in the country, with no proper spare.

DO NOT BUY A CAR FROM CAR MART. WHEN I first got my car a 2014 Chevy Cruise the fuel pump didn’t work so they let me trade cars. Now I have a 2015 Chrysler 200. My cords on my battery stripped the 8th day of the return date and they said they couldn’t DO ANYTHING ABOUT IT. Then I call them everyday to fix my car and I get the run around. Car been leaking from the roof and everything since I got it. Had my car for three months to fix everything that was supposed to been fixed and NOTHING WAS FIXED AND I MISSED A WHOLE LOT WHILE NOT HAVING MY CAR. Then I tried to get them to fix it again and it a whole new crew in car mart and everyone else had quit. So now I’m dealing with the pain and suffering of car mart! DO NOT BUY A CAR FROM THEM!

NEVER BUY A CAR FROM CAR MART. IT'S THE WORST EXPERIENCE!!!! Hello, my car was put in the shop almost 3 weeks ago and every time I call the car lot, they give me the run-around. I need something done asap. I pay way too much money for a vehicle and then when I call the car lot, they are so help and rude. I’ve talked to Car Mart already and if something isn’t done immediately, you guys can just have the car back. I’m always on time for my payment and I get this kind of treatment. I’ve talked to corporate once already. I am mother of 4. I work a job and I have to find transportation to get to work and do the things I have to do whenever I should have a car and not get avoided!!!

New. This have to be one of the worse experiences I have had. The rep was good but dealing with trying to pay your car note is insane. They turned my car off for $1 literally then my payments was not set up as asked on my pay days so every month I have to call set up arrangements. On top of that they can never give you the date you ask for when it's not even my fault. Then was told to set payment for right date the amount will go up and I already pay $782 on a 2020. SMH.

I bought my first car, a 2014 Chevy Cruze, from America’s Car Mart on Feb 4. It had problems from the start—burning smell, weak A/C, slow acceleration, and oil issues. The turbo failed twice, the car runs hot, and the check engine light (P2096) came on. I later learned it failed emissions on Jan 28, passed on Jan 29, and they sold it to me days later. I tried to return it within 7 days, but they refused. I even had to bring my dad just to get them to push through any repairs. They take forever to fix anything, making me miss work and spend extra on rides. Now I just want the car gone and out of my name.

Love to leave people stranded with no way home over 100 miles away from your home even when you have kids. They need to be shut down. Also they do not like to work with you at all. All they want is money and that's all it about. They need shut down and sued.

It's terrible when you can't tell in 7 days whether you'd like your vehicle or not especially when you've only put 160 mi on it and 60 of it was getting it home but yet you can't trade it back in for something that you really like because the 7 days are up when it's in the same condition as when I left there with it actually better condition because I put side steps on it so yeah I'm very unhappy.

2013 white Nissan Sentra. They told me if I get this car and make a few payments, I could get into something else. JD and NICK Lies!!!! Needed a transmission After five or six months. They replaced it with a bad transmission.

DO NOT BUY HERE! You will end up paying over $23,000 for a vehicle that is worth MAYBE $5000. I signed on a tiny tablet and could not read anything. They said "Don't worry, we'll email it right over to you." A week later and nothing. Went in and asked for it. "Printer is down". Decided to make my first payment early while I was there. $20 more than I was quoted and they still will not show me the deal! I said I didn't like the car or the way I was being treated "Well you signed a legally binding contract." SHOW ME THE CONTRACT! Can we change the deal or the car? "Over 7 days, our hands are tied". THEY INTENTIONALLY WITHHELD THE PAPERWORK FOR OVER 7 DAYS SO THAT I WOULD HAVE NO RECOURSE! "Would you like to just leave the car??" After giving you over $1300 already? I bet you would love that! These are soulless, heartless, putrid people that prey on the weak. I am disgusted that I ever went here.

Three weeks ago NYS DMV sent a request to send my information over with lean information. After the request was sent I called America CarMart in Cotton Dale Alabama. They confirmed that they received the request. After not hearing anything for two weeks I called America CarMart and was told by the office manager that nothing was sent by NYS DMV. NYS DMV sent another request and CarMart stated that they received the second request and keeps telling me that they emailed the paperwork. NYS DMV still hasn't received anything and now when I call the manager is busy. Maybe I need to be late in a car payment just so I can talk to the manager.

No STARS would be the appropriate choice. They are crooks!!! Would not recommend to anyone especially if they are having a hard time because a car from them will drag the hardships until you're out of contract with this company.. I work in customer service and best believe I've made it a point to tell people to avoid this place.

The most recent car I am financing from Car Mart is horrible. I have had it less than 3 or 4 months but in that time frame I have put in roughly 8k dollars into it personally to keep it running. One thing after another. Will be my last vehicle from them.

I want to warn anyone and everyone that I've experienced 3 engine replacements in the past 7 months and this most recent time (second engine) which the mechanic kept my car for over 2 months and I racked up 300 a week on car rentals. Just for CAR-MART to give me my car back and have the same issue as before! I hope as you read this you know that this company is horrible!! They have no compassion and with 3 engine replacements (rigging my car) the Gm "Travis" refuses to put me in another vehicle just to repeat this engine scenario again as of today! So as I write this just know if you would like to work your ** off and throw your money away for a car that doesn't work part of the year than this is the place for you!!

I purchased my current vehicle from Carmart of Meridian in late June or early July of 2023. I initially went to Carmart to purchase a vehicle and had my eyes set on a white 2015 Chrysler 200S. During the test drive, I noticed the vehicle was vibrating while idling. When I brought this issue up, the saleswoman was dismissive and visibly irritated. Instead of addressing my concerns, she got the general manager involved.

I got a 2014 Ford Focus titanium hatchback from the America's car-mart in Montgomery Alabama and I have only made two payments on it and the transmission went out on it. The company called me and they told me that it was going to be replaced. My car has been sitting outside the mechanic shop for almost two weeks now and they still have not worked on it. Also the company says that it is their policy not to give loaner cars. I have given them 1700 dollars so far in payments.

They'll get you on the road but you will pay 4-5 times more than anything you get from them. I gave them an extra star out of the goodness of my heart. Best bet take your tax money and buy something outright.

Carmart is hands down the worst place to purchase a car if you are looking for a reliable one, what they do have, is great customer service and quality workers but fail to explain the car's value and what it needs before selling, car vendors in Durant has given me information about the cars I looked into in great detail while Carmart fails to mention smallest flaws in the cars they sell. As I know car salesmen do what they do and not every one is truthful about what they give and take but they are worst at working with people when it is a place of getting a car with bad credit. I highly suggest buying a car from a stranger one on one than going to this place as that stranger is probably more truthful and honest about what they are selling and same goes for cavenders in Durant! Good luck with the experience you have and I hope anyone that goes there has a better experience than I have!

Car Mart in Corinth was the worst experience! I financed a car! Not even 2 days later it just wouldn’t crank. Not to mention I never even got at tag for it. So after almost 2 weeks without a vehicle, and calling to check on the progress of fixing it, almost 2 weeks later the final answer was they couldn’t fix it. I was reimbursed and put in a different vehicle that wasn’t any better. I didn’t even have it long enough to pay a note. It had a power steering problem and transmission was overheating, But wanted me to pay the remaining balance of the second bad vehicle I was put in. I will never go back.

I am 59 years old and I have bought a lot of cars over the years and I can say without a doubt this is the worst experience I have ever had buying a car. The seven day 100% satisfaction is a joke. They were not willing to help me in any way with things that were wrong with the car, just wanted those seven days to end so that I had to make payments. Called the regional office, they never got back with me either. If you look at how many 1 star reviews they have compared to anything else it should tell you all you need to know. This place is a flat out joke. My store is in Lexington Ky. Go anywhere else. It can't be this bad!!!!

Do not buy from the Elizabethtown store. I was behind on my payment and I pay what I could and they still reposted my car. The manager Chris ** ordered my repo. His account people Crystal another lady would call me after I made a partial payment what I could afford. They made up missed payments. Switched it. What we didn't agree was rude. Hung up on me numerous times. Don't tell you or inform you of repossession your car. They try to bully you into paying a lot and the car I bought it was a 2010 Ford Explorer worth like 5500 Thousand dollars and I paid nearly 4,500 over time and they still reposted the truck. They priced it 15 thousand over value of vehicle.