3.9/5 (595 reviews)
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Overall Rating3.9 out of 5
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AAMCO Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: May 19, 2023

Do NOT GO HERE!!!! This AAMCO is the WORST REPAIR PLACE that I have ever been to in my 40 Years of driving a car! They charged me around $1,100 for a car repair that they said would "definitely fix my car problem" and even their mechanic, Williams, said that it would fix my car since he owned the same Mercedes car for many years! Do NOT believe all their 5 Star reviews because their Idiot manager Al, who tells everyone that he is the owner, begs everyone to give him 5 stars before they leave. I did not trust him so I waited to see if the repair fixed my car and Less than 24 hours had passed and my car was in Worse shape!!!!

I went back the next day and he started making excuses and stuttering and Lied more saying he could now rebuild the transmission for just another additional $6,000!!! I ran far away and went to "DURO Transmission" in Delray Beach and the owners were Very Honest and Professional and rebuilt my transmission for $2,700 and it has been Great for the last 3 months plus they give you a Warranty for 1 Year!!! DURO Transmission has a lot of customers and true great reviews!!! AAMCO will Not give me back my $1,100 for their Crappy repair that did Nothing but make my car Worse!!! I have contacted the Attorney General of Florida and I am filing a report with them so they can do a Criminal Investigation!!!

2 people found this review helpful
Verified Reviewer
Original review: March 30, 2023

This statement is about the Aamco store on 15th St. in Tulsa, Oklahoma. I left my car there on February 2, 2023 and was told it would take two to three weeks. After three week I called them and was told that they had to order part but they had been received and car would be ready the next Tuesday. I waited till Thursday of that week and was told another part was needed and it would be next Tuesday. I called the next Friday. I was told the oil pump was bad and they had to remove the transmission again for second time. I was told it would be ready the next Tuesday.

I called Tue and was told that a different transmission had been ordered from Okla City. This time it would be done Friday. Got a call that car was done by three that day. When I got my car it had mud all over floorboard, smelled like an old oil, and was on empty for gas (had a quarter tank when I took in to them). It is locally owned, I had to threaten them with small claim court. It was done next day, coincidence? Think not. DO NOT GO to these people!!!! They really, really, suck in every area.

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    Verified Reviewer
    Original review: Feb. 27, 2023

    I made an appointment, they were ready for me when I arrived. The problem was quickly diagnosed and repaired in a reasonable time and at a manageable price. I returned to them as they live up to their warranty.

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    Verified Reviewer
    Original review: Feb. 15, 2023

    We have had a terrible experience with the Lakewood, WA location. Breach of contract and loss of use as a direct result of the poor service and long wait times for communication and work to be done. This location also reported the incorrect odometer reading to Carfax causing our vehicle to be red flagged for potential odometer rollback as well as causing devaluation. The first time we brought our truck to this location was 10/08/21. They installed a transmission for us after the assessment that ours could not be rebuilt. We picked it up a couple of weeks later and by 11/04/21 the newly installed transmission failed and it needed to be towed back to Aamco. Again, we waited some time and drove away with what we thought was a truck made whole again.

    On 12/22/22, the 2nd transmission failed. This time we had it towed to the Vancouver WA location due to proximity and the frustration with the service in Lakewood. During the next (2) weeks, it took several calls and in person visits to get them to give the authorization and order for yet another transmission as the Vancouver location was not able to warranty work done elsewhere. The vehicle was not completed until 01/26/23.

    During this whole process, we have continuously been given the run around and been given information which we found to be incorrect. The customer service was incredibly unprofessional and rude at the desk in the Lakewood location. The authorization and ordering of the 3rd transmission should not have taken anywhere near 2 weeks. We were very grateful that someone along the way put a rush on our order and it did not take the full 3 weeks as it usually does one built and shipped. The poor service has taken place on several occasions and we want others to be well aware of what they are getting into when this Lakewood, WA location.

    2 people found this review helpful
    Verified Reviewer
    Original review: Feb. 14, 2023

    They destroyed the undercarriage of my vehicle with the lift. I would not own up to it or fix it. I have proof from the tow truck that it was not destroyed when they received it. When I picked it up the axle was dislodged sideways from the damage of lifting off the ground incorrectly.

    2 people found this review helpful
    Verified Reviewer
    Original review: Feb. 7, 2023

    I had transmission problems and didn’t know he was able to help me. Come find out it was factory problem. Now I’m getting ready to get a new car. The dealership never told me. He did a great job. Make sure to check them out.

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    Verified Reviewer
    Original review: Jan. 19, 2023

    In order to save you time if you're reading this, I will just give you the facts related to my recent (12/19/22- 12/23/22) experience.

    Monday am: Drop my vehicle off (2007 Chevy Malibu with over 170k miles) due having issues. I'm told are probably related to my transmission per another source.

    Tuesday: They call me and say they ran the basic transmission diagnostics and cannot find what's wrong and can call me tomorrow but stated they needed $895.00 to drop the transmission to diagnose. They cannot diagnose the issue OR give any kind of quote for price unless they do so. That 895.00 will be used as credit for repair though. They do not give any indication that it will be a large job, etc.

    Wed. afternoon: Call to say I need a total transmission replacement (metal pieces breaking off from wear-and -tear that also ruined electronic piece). Job was initially quoted close to $3,800 with taxes, etc. but can go down to a flat $3,600. I ask to think about it overnight (as my vehicle is a 2007 Chevy Malibu with 173,000 miles). I state my concern is that it is an old car and that is a huge repair cost- they try to state it would be worth it.

    Thursday: I decline to get the transmission job because it does NOT make sense to invest in this vehicle or at least that amount of money (probably ever). They state they have looked up a used-part option and quote at $2,900 today. Also mention a payment plan that I can pay $300/mo for the next year...lol. They state they will try to have my car ready by the next day but not sure if they can and I will still be CHARGED $895 FOR THE SERVICE "REMOVE, DISASSEMBLE AND INSPECT TRANSMISSION" (PER MY INVOICE).

    Friday: Pick up my car they had for 4 days and get charged $895.00 (still declining transmission replacement). They most likely are playing on SUNK COSTS when someone does not want to lose the $895.00 they invested/put down so they will spend ANOTHER $2,000 for repairs. I have no doubt they have to pay people for work, etc. but THAT IS THE MOST EXPENSIVE DIAGNOSTIC TEST I HAVE EVER HEARD OF/HAD. Predatory behavior? You be the judge. HAPPY HOLIDAYS! I hope this helps someone.

    4 people found this review helpful
    Verified Reviewer
    Original review: July 12, 2022

    Three trips to a nasty, filthy store, rude, greasy, nasty employees, that used junk parts two times on my truck, and told me they did. Left my truck unassembled with parts laying in the seats and floorboards. Broke down three times, two tows, and all you get from these disgusting people are lies and excuses. I wouldn't take a broken down Walmart shopping cart to these disgusting, rude people.

    11 people found this review helpful
    Verified Reviewer
    Original review: July 8, 2022

    I took my car to AAMCO because it was not shifting into overdrive. I was told my transmission was going out and it would be about $3500-4k to replace. Because my car is older I decided it was not worth getting it fixed so I opted to just get a new used car. The dealership I traded my car to did a diagnostic of it told me that in fact the issue was not my transmission, it was the knock sensors which would have been about a $ 300.00 fix. Do not trust this company. They also took advantage of my mom years ago. I should have stuck with my instinct and taken it elsewhere.

    6 people found this review helpful
    Verified Reviewer
    Original review: June 3, 2022

    DO NOT take your car to the AAMCO on State Street in Boise. Scott, the owner, and his son are very sloppy, rude, unprofessional people. I took my car to the State Street AAMCO twice over the past 3000 miles, and BOTH times the service was awful. Both times they neglected to call me to let me know the car was done, which resulted in me needing to leave it overnight, which as an inconvenience. Both times they messed up the jobs. The first job was for a 90k mile checkup, and they neglected to even check the transmission fluid, which they found low the second time I brought my car in. No leak, just neglect on their part.

    The second time I brought my car in was to get a new power steering pump. THE POWER STEERING PUMP FAILED 5 DAYS AFTER THEY INSTALLED IT. I nearly got into an accident but was able to drop my car back off at their shop for them to fix it as it was under warranty. After I dropped the car off, Scott GOT AN ATTITUDE with me on the phone when I called in to figure out when I could pick my car up. He neglected to tell me he may need it over the weekend, and talked down to me as if I was a child. DO NOT TAKE YOUR AUTOMOBILE FOR ANY SERVICE WHATSOEVER AT THE AAMCO ON STATE STREET.

    3 people found this review helpful
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    AAMCO author review by Lauren Fix

    Anthony A. Martino opened his first auto repair shop, focusing primarily on transmission repair, in 1957 and expanded the Anthony A. Martino Company (AAMCO) in the early 1960s. The franchise now has more than 650 locations in the United States and offers a wide variety automotive services.

    • Franchise locations: AAMCO has independently owned and operated franchises, so exact services, prices and discounts vary by location. This fact also means that when customers visit their local AMMCO, they are supporting local business owners.

    • iGAAUGE: The AMMCO app serves as a roadside companion. It can tell users how far they are from the nearest AMMCO location, help them remember to keep a regular preventative maintenance schedule, chat with a technician to troubleshoot automotive problems and more. The app can be downloaded on Apple and Android devices.

    • Transmission services: AAMCO’s founder originally focused primarily on the new demand (in the 1950s) for servicing automatic transmissions. The company continues to provide a wide variety of transmission services, including the most comprehensive transmission services in the industry the Power Purge® and Power Purge® Plus Transmission Flush.

    • Warranties: Warranties that come with products consumers purchase at one AAMCO or extended warranties purchased from one location will be honored at all franchise locations.

    by Lauren Fix Auto & Finance Advisor

    Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars.

    AAMCO Company Information

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