Endurance Warranty Reviews

My husband had Endurance on his car. I got a newer car, so I decided that I should take advantage of it as well. He had CarShield and had a lot of trouble with them, so we decided to go with Endurance instead. The sign-up experience was nice. A lot of information on the phone. I didn't know that there were different policies that you could get, though. It also took a long time to do.

I was told that my Endurance warranty would cover a hybrid battery in a car that I had, and it did not cover it. Also, my Durango that I just traded off, that needed a radiator, which was not covered as well. Endurance finally covered a part in an engine, and that was $2,500 so I thank God that they covered that. My dealership did the claim for me, but it was a pain in the butt to begin with. Other than that, I've been with Endurance Warranty for two years and now I have a 2023 that I have to switch, so I gotta call them and switch it to that.

Endurance's coverage was good and signup was easy. I tried another auto warranty company one time and it didn't work for me.

I just signed up with Endurance and it was easy. The reps were very helpful and polite. I had a warranty with another company and I had a very bad experience with them. They didn't pay out like they said they would. They paid only a partial of the bill and they weren't very helpful, so I changed companies. When I researched, Endurance had positive reviews and they had good reviews with the Better Business Bureau.

The dealership I go to deals with Endurance and that's why I got it. I checked with them and asked who they recommend and they said Endurance besides the Cadillac Care. When buying the extended warranty, the Endurance rep was like a used car salesman and a pain to deal with. The price was also relatively expensive, but cars are expensive nowadays. If it was free, it'd be great. Other than that, it's all good. I wish there was a way that it could be certified so I get a better, longer coverage for the amount it cost, but I get it. It's a used a car. We had a claim for a mod motor for our heating and air in our Cadillac ESV and luckily, I didn't have to take care of anything. The dealership said it was very simple. There was about a two-day turnaround, but besides that, Endurance was relatively okay to work with.

My car is getting older and I need some kind of protection. Someone I know had an Endurance warranty and they took care of them very well. I signed up and it was easy. I haven't had the opportunity yet to take advantage of the service, but I'm very pleased because they were able to get me a lower rate.

It was good getting online with Endurance. My car is a 2017 model and I didn't want to spend big money on the very expensive dealership warranty. I've been looking at the ads on TV and thought Endurance was the better one. The ratings were excellent and the way they presented their ad was much better than CarShield. Signing up with Endurance was also very easy. However, I have not received the hard copy of my policy yet and 30 days since I signed up is coming up.

I've got a really nice one-ton truck that doesn't have a lot of miles on it, but it's out of warranty. I wanted to make sure that everything was gonna be covered if things went out because it's got a lot of electronics on it. Endurance seemed to be the one that was the most advertised and the most used, and I went with them. When I had to file a claim, I told the shop I had Endurance and they did all the stuff so it was no work on my end.

Great job Dalina. Not only did she understand my situation, she was very compassionate and listened to my issue then helped me solve the issue. Thank you for giving great customer service. The deferment of payment, help me keep my policy open.

This Company is a complete rip off!! They told me when I bought the policy that all major elements of your drive train were covered and when my clutch went out in my truck they denied my claim because they said certain parts in the transmission weren't covered so they denied my claim ... That's where the scam starts, they find little parts that are crucial to a repair and say those parts aren't covered so they can deny your claim ... They lie to you when you're buying the policy and don't stand by their warranty... I'm canceling my policy .. I urge everyone to never buy a policy from this rip off company .. total BS scam company!!

The covered repair was as expected according to my Endurance plan; approval for the repair happened on the same day. I feel that I made the right choice by signing up with Endurance. I recommend Endurance to anyone looking for a car warranty.

I initiated a contract on 2/6/26; however, over the ensuing weekend made the decision to cancel the contract based upon the intent to sell the covered vehicle. I called in on Monday 2/9 to cancel the contract and spoke with an extremely domineering individual that stated the following: 1) I am a liar when I stated I was selling the vehicle; 2) stated another company must be telling me what to say; 3)his beliefs are not my beliefs; 4) stated he has to act as a detective to get to the root reasoning for the cancellation. Endurance may or may not be the #1 in coverage; however, the individual I spoke with was rude and difficult. If I EVER decide to purchase additional coverage, it would not be with Endurance.

No Brainer.... I'm quite sure everyone is familiar with the term "No Brainer." When I viewed that first Endurance commercial and I heard, and heard again, what was being offered as warranty coverage for potential future damage to one's personal vehicle. I thought to myself, 'That Is A Great Deal Endurance Is Offering.' I had made up my mind at that moment that I am getting this deal for myself because I know a vehicle will break down on you when you least expect it and it typically takes place at the worst timing, so why not get ahead of the, 'Not Now! Why Me?' moment and be prepared with the Vehicle Disaster Relief plan being offered by Endurance. Getting covered is a no-brainer.

I heard good things about Endurance Warranty. I looked at the commercial and figured to give them a chance. The signup process was good and I didn't have any problems at all. So far, everything's been good. It works in my budget.

I've checked out a lot of different places, and Endurance was the best for what I needed. The signup process was easy. They provided me with different options, but I went with the easier one that I could remember and handle. Unfortunately, they sent my paperwork to my computer and my computer has gone down. I'm familiar with that and working with them on just getting my information straight. Also, the price that I'm paying for my warranty is better than the car insurance.

I purchased a used vehicle a year ago. It's a 2017. I know things are going to go bad so I can't afford to kick out for $1,000 all at once. I had seen Endurance Warranty advertisements on Facebook and on TV. Being that I've worked in the car industry, I was aware about it, so that's what I decided to get. Signing up with them was very good. I interacted with a human and he was very nice. I got service for three years which includes roadside assistance.

A total rip-off company. Unethical behavior, do not buy any insurance with this company. My transmission went bad months after I purchased the insurance, and inspector went to the dealer where the truck was parked, verified the computer info, 2 days later Endurance called me to talk me, "In order to approve your claim you need to open the transmission to see what is broken inside," if you open a sealed transmission is because it need to be fix and rebuild, totally against the dealer recommendations and the truck manufacturers. Endurance gave us the hardest time to look for an excuse to replace the transmission.. A crappy company with no ethical values. Do not buy coverage from this rip-off company.

Endurance is more affordable than the others. Signing up was easy. I spoke to a representative and she gave me different options. The first option was really expensive. The second option was almost the same thing, but it was cheaper. Overall, the customer service was awesome.

Julio ** was an exceptional agent! He explained everything to me in detail and ensured I received all the documents required to finalize my extended vehicle warranty service plan. I was able to take advantage of the lowest program rates available to a senior citizen. Thank you Julio for taking your time and answering all of my questions!

I have a car that has 110,000 miles on it and I just wanna be protected. Endurance reached out to me and it was a very smooth process. Everything is good except the waiting period.

This place is a joke. Our Jeep blew up and we got no help whatsoever. So we called the next day and canceled. Well lo and behold imagine our surprise when our bank account got hit this morning with another payment. Called in again, said we canceled last month, got told no we didn’t and we are basically out of luck getting our money back.

I am writing to warn anyone who is looking for an extended warranty do not go with Endurance. Their commercials are all lies. The times I had to use it I had to pay out of my pocket and my last time I sent in the claim for my transmission and it was denied so they are the worst and and a fraud. I don't want anyone to go through what I have. I have since canceled the warranty so please don't use them.

Reginald ** was the customer service rep that helped me in the cancellation department. He had me send him an email of the cancellation form, after I had signed and had it notarized. He was very professional, and friendly, and answered every question that I had and canceled the payment for this month, as I no longer have a vehicle. I would highly recommend him for a customer service award.

I never signed up for Endurance Repair emails to solicit their service. I have been harassed and intimidated with constant and relentless emails from this company. I have tried to unsubscribe but their requirements are to re-submit email address and then wait 10 days. My next step will be to contact the State Attorney General’s office to file a complaint against their aggressive and offensive marketing tactics.

My factory warranty was expiring and looking at the internet, it said that Endurance is the best. Signup was fantastic. I knew what I wanted and they helped me decide on what it is that I really needed. That was very comprehensive because in doing so, they gave me options whereas most companies just fit customers in with something and that's it. On the other hand, Endurance gave me numerous options and that was exceptional. That's a great attitude in a company.

Endurance is excellent. I've had an extended warranty before through another company and I didn't like them. Endurance was the only other one I knew about and when I signed up, it was great. It's a better plan than the previous one I had.

My Mercedes dealership works directly with Endurance for each repair. They give a timely approval and have made it very easy for me. Only had one claim denied for normal wear and tear, which I did not dispute. I’ve recommended them often!

My biggest complaint with everything with doing business over the phone is I can't understand them. If I can't understand them, I won't do anything because I don't know what's going on. The person I talked to from Endurance Warranty did not have an accent so heavy I couldn't understand him. He spoke English like I'm speaking English, and I know it's not the best English, but I can understand him. I get a lot of these phone calls and I don't know where they call from. Philippines, Southern Honduras or some place, you can't understand them.

I would recommend Endurance Warranty. I've been with them for five years. I have them on two cars, and so far, they've been good to me. Filing claims has been extremely easy.

I called in to cancel my Endurance policy and the guy on the phone was totally rude, very unprofessional. He kept asking me, "Why are you cancelling, was you sitting home watching tv and saw something cheaper," (me) I just want to cancel my policy please. The guy was a total jerk. He kept saying, "Oh you want to cancel and get a refund is that all," he ask me that 25 times. I would never ever consider doing business with this company again, just because of this one person. I'm so thankful we cancelled our policy

My first claim to my Endurance policy was seamless. The dealer contacted Endurance whose immediate response ensured my vehicle was repaired quickly. I highly recommend anyone looking for an extended warranty, contact this company!

The signup experience was good. We did it on the phone with a rep, who was able to answer all of our questions and concerns.

I got Endurance for my security. I have a vehicle that's almost 10 years old, and I don't like working on vehicles anymore. The electrical part of it is just mind-blowing to have to try to work on one. Some of the stuff that Endurance covered, other companies didn't. Plus the rental car. Signing up with them was very easy. The process was very straightforward.

The process to submit the claim was fast and easy from start to finish. I would recommend this extended warranty without hesitation. The dealer contacted them and then my car was fixed within a week or less.

We just started up our warranty for the car and I was late on the first payment. They were very helpful and understood my situation. They straightened it all out, took my payment and everything's good. I was so pleased. I didn't have to wait at all for them to pick up the phone and they have to right away. I just feel I feel I wish every company was like that. You make life a lot easier. I would recommend Endurance Warranty to anybody.

I researched auto warranty companies, and it was suggested that for senior citizens, Endurance is better than the others. That's what I bought, and I'm happy with it. My signup went beautifully. The price is a little steep for a retired individual though.

I had my 2015 GLK Mercedes Benz covered under Endurance. They were honest, and they gave me more years of warranty. I also read the reviews and then I got good review marks. The sign up process was easy. The rep I worked with was professional. He knew his job. The rate was good. I couldn't beat the price.

Endurance has been all right. I bring my car to a reputable licensed repair shop, and they submit the claim. The work gets done. The only time I had a problem is when I didn't have the right phone number because they're not there on the weekends. There is a phone number that you can get someone, but I thought I didn't have it. I did have it in my glove compartment. I was annoyed that they weren't answering the phone and they were closed. However, they're fine once you get through.

They say they cover repairs but will use any excuse to NOT cover the repair when it’s needed. They refused to cover my cracked manifold because they said it was “damaged”. So in theory they could deny any repair and cite “damage” as the reason. When I filed a BBB complaint they offered to cancel the contract but only if I signed away my rights to tell others about my experience. That’s not the sign of a reputable company.

100 dollar deductible that's funny. They say take it to any reputable shop. I took my car to the dealership for a oil cooler replacement. I wanted it done correctly. Was told oem parts cost more than we're allowed. Labor cost more than allowed. Don't fall for this scam. 1000 dollar repair and I'm out of pocket 500. Can't image what a major repair like an engine replacement would cost. Buyer beware!

I had a wiper motor go bad and I call Endurance. They said yes it's covered. They gave me a number to have dealership call. Next day I had it changed within a hour. I could of had it done the same day but had to order it. I'm very pleased. Wiper motor replace.

Ms. ** was such a joy to speak with concerning my new policy. She listened and tried to find me a plan that fit my needs. Been a long time since I had customer service that good. Bravo!! 5 stars!!

WHATEVER YOU DO....DON'T GET A CONTRACT WITH THIS COMPANY. ESPECIALLY IF YOU OWN A CADILLAC ESCALADE LIKE MYSELF. I purchased a contract with this company. Never used it. I was having car trouble. I brought my vehicle to a certified mechanic. Was told my Power Steering is not working and needs to be replaced. My mechanic reached out and Endurance denied my claim. Mind you Power steering is on my contract as covered. Endurance denied it stating they only cover manual Power steering. Unbelievable... ALL CADILLAC ESCALADE have electric power steering. I'm stuck with a $4000 bill. Learn from my situation please. Don't trust this company.

Worst company ever, don't believe a word that sales person is saying, they misrepresent contract, in the reality, you will deal with 3rd party company who will try to do not pay a cent. I have been told by 3rd party that contract was signed by Endurance and they have nothing to do with the contract. And I have to contact the Endurance Manager from Endurance stated 3rd party will pay as long as it is in the contract. Both sides will not take any responsibility. DON'T WASTE YOUR TIME AND ENERGY WITH SCAMMERS.

Although I haven't filed any claims, I did transfer my warranty to a different vehicle and when I couldn't find my contract I called and was helped out by Camille. She was very friendly and helpful and help me get all I needed without leaving me hanging.

This was my first claim. My air conditioner had a leak, and I lost all my freon. It was so easy. I went to Gillette Auto Repair. They said I was covered and they took it from there. Couldn't have been any easier. I recommend Endurance and Gillette Auto Repair. Job well done.

The claims filing process with Endurance is relatively easy. They take care of it through the dealership. Overall, I had a good experience with the company.

If I could put 0 stars I would. This is an absolutely horrible company. Do not waste your time or your money. You have an extended warranty for older vehicles for a reasons and when something happens, they say “it’s because it’s an older vehicle, claim denied”. Please go somewhere else aloe save your money before you become another victim. Good luck to anyone who actually tries to hire this company.

Took 5 days to approve part of my claim. Part of the claim was denied even though the auto shop, that they recommended on their website said needed to be completed so the job would be done properly. FYI you will pay more than the 100$ deductible. My gaskets were not covered. I guess they think you could reuse the old ones instead of replacing them.

Customer service rep very friendly and explained coverage and answered all my questions. I recommended your service to my friend. Will let my family and friends know about your service for their car needs.

When I spoke to the Endurance representative, we got right to the point. There was no messing around. We got the job done fast. The cost was pretty competitive with everybody else. I've had an extended warranty on that particular vehicle since it was new. But I hadn't been too happy lately with the other company, and that's why I decided to go with Endurance. I got the total coverage and received the policy hard copy pretty quickly.

I have been a member since 2023 and had the Elite Membership or Supreme Coverage. Since joining I have had only three claims. The first was in March 2024 and I paid $300+, the 2nd was in July 2025 and I paid the entire bill of $3,130.60 and was refused a rental car. Then Jan. 2026, my bill was $7K and Endurance claimed that I had the basic plan and my car was old and the parts were worn out so they denied my entire claim so I refused service as I felt I was being ripped off by Cutter Services and Endurance and will be going to a repair shop near my home who claims they have had several complaints against Cutter and Endurance. Endurance advertisement is so fake. They pay off $14,000, etc but they won't cover my $3K or $7K repairs. I don't think it's worth purchasing car warranties.

I used Endurance last month and it was real good and easy. I had no issues.

Not satisfied with what's covered and what is not covered. Seems as though almost all major problems I had with my vehicle was not covered due to technicalities when trying to resolve my problem.

I had a great customer experience with my Endurance representative Mr Nathan ** and all went well. I would highly recommend your company because of his unique style and service. He was very knowledgeable and helpful, he made me feel at ease talking to him and asking questions.

The signup process was very easy and the price was fine with me. I sent in a claim, and after determining what was wrong, it took them a week or less to get the vehicle.

Getting everything set up with Endurance was a good experience, for the most part. The person that I spoke with when I finally made my decision to purchase made it seem like I was getting this great friends and family discount when it was really available to anybody. So, it was a little misleading as far as that, but I still went with it anyway. I was looking for full coverage. I have a full powertrain warranty when I purchased my vehicle. So, I was looking for anything that wasn't there. I told the rep about that, too, and he said, "Well, I'll give you this discount." It was really just the standard discount you would normally get. So, it’s a little misleading again.

I got Endurance Warranty for my truck. Everything was fine. I called several companies. The person from Endurance who helped me was more professional, patient, and answered my questions, because dealing with me isn't easy. He didn't let my old nasty ways bother them. I don't like the part where I had to pay extra labor money but I needed my truck fixed.

⭐ 1 Star – Unacceptable delays and bad faith claim handling. My experience with Endurance Warranty has been extremely disappointing and frustrating. The claims process is plagued by unreasonable delays, poor communication, and a clear lack of professionalism. From the moment I opened my claim, responses have been slow, inconsistent, and often contradictory. The repair shop has submitted all required documentation multiple times, yet Endurance continues to provide weak and repetitive excuses, such as inspectors allegedly scheduled who never show up or requests for information that was already provided.

I have my policy since May of 2025, it was good to have that comfort knowing if anything goes wrong a company had my back Until my first denial. 2nd, 3rd and 4th in one year. I am retired on a fixed budget so having a warranty was crucial. The first denial I understood but gasket, seals and axles I truly believed were covered? Unless you're a lawyer and a mechanic at the same time these policies are not worth it!!

The Man who helped me was amazing. He represents the company very very well and he needs a raise. If I can give him a 100 stars, I would give it to him. Thank you so much for your help.

I was advised when I purchased warranty that everything would be covered. 5 months into the warranty, My F-150 3.5 ecoboost had a turbo line coolant leak, $2,600 repair at the dealership. Called Endurance and claim was DENIED because it was the coolant line (which is part of the turbo) and not the actual Turbo. Endurance tried to keep me as a customer, however there is ZERO faith that any future repairs would be covered. What's the point of paying for a warranty when they will try to deny every claim. I should have trusted my gut and never got the warranty in the first place!!

STAY AWAY!! Scam. I purchased a warranty on Dec 5 and took my car to BMW 2 days ago for a vibration and they denied my repair for motor mounts which is listed on the contract as COVERED. When I called they said my contract is too new to have any claims approved. Mind you I did wait the 1000 miles and 30days as required. There was no other requirements. DON'T WASTE YOUR MONEY. Also, there is a class action lawsuit against this company for this very reason!!!

I got the full coverage from Endurance. Their reps were knowledgeable, and the sign up process was good. It was just a couple of minutes.

Endurance Warranty is the WORST so called warranty provider on the market. They use shady unethical tactics to avoid paying legitimate claims whenever possible. Endurance are a bunch of crucks & fraudsters! They denied my claim for a water pump repair without even sending an adjuster to verify the claim. Instead they stated they based their decision on the repair shops verbal diagnosis of the vehicle. The repair shop never stated to Endurance there was a pre-existing issue nor did they give any information to Endurance that would have warranted the claim being denied. The repair shops verbal diagnosis was turned around and flipped to fit into an excuse not to pay.

The Endurance rep I worked with was excellent. My experience signing up with them was good.

A good friend of mine has Endurance and he told me how good it was using it. I went with it and I was impressed with Endurance’s customer service. The rep who signed me up was awesome. I was pleased with my experience with them.

The idea of going with Endurance sounded good. The only problem I have is that they want me to put 200 miles on it before it goes into effect, and I don't know how that's gonna happen when I don't go anywhere because I'm retired and I just don't go anywhere except the doctor and the grocery store which are all within a mile or two from my house. I don't foresee me putting 200 miles on it because I don't go anywhere. Other than that, my experience was okay.

There are many departments and they don't communicate for accuracy nor do they speak with contract holders and repair representatives at the same time, I was sure I was told parts are covered such as my ENGINE then I was told it's not covered due to the head-gasket... Lots of back and forth and he say she say leaving you #confused #clueless. BETTER TO SAVE MONEY IN A JAR THAN EMPLOY THESE INSURANCE & WARRANTY COMPANIES. They too sell #lemons.

We purchased a bumper-to-bumper coverage from Endurance. The only thing is they're going for the mileages off of it as being a new vehicle with zero miles. So, they're knocking 30,000 miles off of my 100,000-mile warranty that I wanted. They have a better rate than the other companies that provide the same type of coverage. The person we talked to was good. They seemed to break things down for us to understand the coverage better. I have a month and 1,000 miles before I can file a claim. I haven't had to use it yet, so I don't know how it's gonna go, but I feel like I was able to obtain the right coverage at the present point in time.

The young lady I spoke with was very, very nice, very professional. I would recommend Endurance to anybody. She was very knowledgeable and she took care of my problem with ease. My experience with endurance so far has been excellent. Hopefully it stays that way if I have any problems with my vehicle

Thank you, Endurance protection warranty for the extra warranty. This isn’t my first round at bat. I’ve had two car warranties in the past and I can say this time around the bat has gotten stronger and better. This is because endurance provides a more overwhelming protection than its competitors. I’m talking about protection with windshield tires and electronics that I couldn’t get anywhere else. Thank you endurance vehicle protection.

Our sign-up experience with Endurance was okay. It was a lot of questions. But they were able to answer all my questions.

My truck warranty was ending, so I needed to get a new one. When I looked at the ratings, Endurance Warranty had the highest compared to the other ones that I looked at. I signed up three weeks ago and it was a great experience. The gentleman, Dimitri, did a great job. He was excellent with his explanation and I understood everything very well. However, I wanted him to mail out my paperwork to me and I haven't received anything yet.

I purchased an Endurance extended warranty online. After receiving all of the details stating the effective date was 30 Days and 1000 miles, I wasn’t aware of that so the next morning I called to see if they had other options. The lady I spoke with was very nice and gave me options and I told her I would think about it. That afternoon I called back and spoke with a guy. The conversation started ok. I told him I wanted to cancel my policy and told him why. Long story short he ended up basically arguing with me, I told him the reason and that should suffice. I hung up on him because I was not going to argue with him, he said he was located in Dallas and he used to work for a dealership in F&I. I can’t remember his name but he is not what a customer service person should be!!

I am a 65 year old man on a budget. I have a 2009 Hyundai Santa Fe. I signed up for Endurance on 6/12/25. I developed problems with the in December, I took my car to masters car care after a lot back & forth for the inspection. They denied my claim for the reasons Resale Value, I was never late with my payments. They advertise as long as you keep payments on time that you are covered Guaranteed. So now I don't have transportation and out of money. Thanks Endurance for turning my life upside down. MONEY BY ANY MEANS that's what it should be called....

I chose Endurance, had until the end of January to make my final decision as I purchased a new vehicle and wasn't sure it was the right timeframe for an extended warranty. I did my research and found Endurance to be one of the best extended warranty companies; however, it was far too early to make the decision to opt into their warranty as my original warranty carried what I needed for the time being. I called to cancel, within the appropriate cancellation time period, and that's when the badgering started.

I purchased the Platinum coverage (their highest option) and was paying $300 a month for my Land Rover Defender. The vehicle developed a coolant leak that the dealership said was o-rings leaking around the turbocharger system which is a known issue with the LR 110. Endurance denied the claim stating that o rings weren't covered under my plan because it was a "maintenance item", sticking me with a $1000 repair bill. I immediately canceled my contract. I will pay myself $300/mo from now on into a repair fund rather than waste it on a scam company.

When I was shopping for an auto warranty for my vehicle, I made a serious mistake. Some people do this for the same reason: they don't like seeing the monthly premiums vanish from their bank account. Sometimes buying insurance can be a tough pill to swallow. So you jump at the first opportunity, you bite the bullet. "Mistake" Should always do research, read product reviews tack time.

Excellent customer service. Very knowledgeable, I was at ease with the representatives I spoke with. Of course I hope I don't have to use it, but love having the peace of mind. I'm going to encourage my niece to sign up. She's a single mom in another state and I do worry about her vehicle.

Service rep was very detailed in explaining all the information needed within the selected package of coverage. He went over "everything" covered and left no questions unanswered. Service rep was very professional, and I would highly recommend Endurance to cover your vehicle.

NOT GOOD. For the road side assistance they sent me to (877) 488-2418, the lady name Renicha was "helping me" she told me help is on the way, two hrs later I called back to follow-up. They told me that there was no ticket made. That it was never completed. And I'm here in the cold. I'm calling again and trying to get the towing. I can just call a tow truck myself, but then what is the point of paying for the endurance coverage. The cold front storm is on they way. And they are not helping.

I was just inquiring about the insurance online, then some lady from Endurance called me and asked me if I need it help, then I say sure, she explained everything to me so clear and very patiently, answered every single question and help me understand my need to adquiere the insurance, I got the insurance and I feel good, I own a Benz and it’s already hight mileage, so I never know when it will need any repairs, now I have peace of mind.

My Endurance warranty was through the dealership, and purchased on vehicles that were also from manufacturers not tied to the dealership. Excellent 100% approval. I took my vehicle to the dealership for repair, they got approval when I took it in, and everything went perfectly from there. It was their top tier warranty, but well worth it. Two of my vehicles were totaled in accident and I used over my total cost for repairs and had 30,000 miles left on my warranty, and just about half of the purchase fee was refunded. The second, I hadn't had the chance to use, but 100% of the amount that I paid for warranty was refunded. Apex warranties.

Took truck in and was told even though I had the platinum plan because I was still making payments there was only a percentage they were cover. The reviews on Reddit are horrible. I wish I had seen those before I spent five grand on a useless warranty. Two of my other items weren’t covered out of $2000 of covered items. Endurance would only pay $300. I don’t need to pay a warranty company to cover $300.

I was able to complete my business easily. Quick. Easy and Painless. Thank You. I haven't had a claim yet but I feel confident that when and if I do I will be treated with respect and professional expertise.

Signed up several months ago for coverage. I'm a senior and disabled, my vehicle is my sole means to getting to the store and or doctor appointments. When I called to gain more information on the service, I spoke to a nice guy named Elija. I expressed my questions about mobility and was told that major items were covered. Trusting him I signed up for the extended coverage. Fast forward to today and after my repair shop called for coverage, it was denied due to the item not being covered. I spoke with 2 different people for an explanation and I was told that I should have read the contract. I would have never signed up knowing that Elija flat out lied to me about the coverage. The one rep simply stated things like the door handles and the frame are not covered... I'd stay away from this misleading company of liars...

Thanks so much to Ms. Valenica ** at Endurance. Today on the call she was very sweet and help with getting my payment date switch over. Exceptional and outstanding customer service and I hope they give her a raise and keep more good workers like her. Thanks again Endurance. Highly recommend.

This company states things they cover but they really don't. The bearings in my turbo had gone bad which of course made the turbo fail. After a while it got so bad it started to leak oil. When I had taken it it in to get replaced Endurance denied my claim, stating they don't cover oil leaks, and the turbo failed because of no oil. The adjuster denied a claim not knowing the full mechanics of a turbo. When asked if he was a certified mechanic, he never answered but three answer was he knows some mechanics. This was not the first and only claim they denied for me. They are by far the worst I've ever dealt with and a waste of money and time. FYI, they had me sitting in a rental for 3 weeks just to deny my claim and I'm stuck with the rental cost and the fixing of my my vehicle. Total cost was over $9k out of pocket. Do your Full research before investing in a warranty company, but Endurance is definitely not the way to go.

Refused to pay, left me holding a 2012 dollar bill. Crooks, was told it would cover everything except tires, fan belts, and brakes. That was a lie, did not cover electrical. Honda dealer said it happened all the time. Talked to attorneys.

I haven't had to use my warranty yet but everything so far has been good from getting a quote and comparing packages and down to Endurance explaining my plan and coverage. So far I rate them with 5 ⭐⭐⭐⭐⭐.

My Secure Plus Vehicle Service Contract (Contract Number EVPU88017971) explicitly covers the torque converter and transmission assembly. Upon experiencing a 'light shudder – I immediately took my vehicle to a licensed repair facility for diagnosis and repair, fulfilling my responsibilities under Section IV of the contract. The warranty company's denial, based on the claim that driving the vehicle with a 'light shudder' caused further damage, is unsubstantiated and contradicts the clear coverage provided in Section VI.C.2.c. The term 'Breakdown,' as defined in Section II, encompasses the 'light shudder' as a failure of the component to perform as designed, regardless of the underlying cause.

I chose Endurance because of the high ratings and comparison to other warranty companies and had 2 other warranty companies before and they do not stack up to endurance, Car Shield had a big lawsuit due to the fact that they didn't pay any claims and I was one of them and received a check from a settlement. I am new to endurance so time will tell. I even had a gentlemen call me but I have not yet called him back, but I will.

Decided to put an extended warranty on my Truck. Looking at reviews decided to go with Endurance. I followed the instructions to start the coverage. Paid 6 months in advance for the coverage. Waiting about 36 days, and decided to use the coverage for some maintenance that was required. There were so front suspension parts that needed to be changed out. Called and checked if there would be any problems. Took my truck to the dealership since they are certified Dodge Chrysler mechanics.

My initial impression of Endurance was very high. Their quoting procedure is great, as is the front-end customer service, however, once the real work starts, they quickly become terrible to work with. After taking my money each month, they did everything they could to get out of abiding by their contract. It began with the "death by paperwork" tactic. They requested invoices to support any occurrences of my VIN being ran and were very hung up on a single invoice that could NOT be produced because it was simply a dealership looking for recalls (no invoice available). None of these invoices had anything to do with the T case or front differential I was having trouble with. Their next tactic was to stall each step of the claim. They requested an inspector to visit the shop my vehicle is at, in which they inspected one of the components.

These reviews are Bots. This company sucks. If I could give this company a 0 I would. Scammers salesman will tell you anything, once you’re locked in your contract you’re basically screwed. They do not honor repairs or refunds, there’s better ways to waste your money.

Text Book, with care and handling, all questions with detailed answers. Coverage is premium as I also had Endurance Coverage on my Dodge Ram. The salesperson was genuinely concerned about the coverage I was going to receive from her company.

I have been a customer of Endurance since 2023 for my 2017 Dodge Ram Truck. It is such a well made vehicle that, until recently have had no major problems. Now- I have paid over $3000 for the protection of the Endurance Warranty program. In mid December 2025, I needed to replace the starter motor. I spoke to 3 accredited shops for the repair, a Ram Dealership included. None of the shops would honor the Endurance Warranty, citing that they were too difficult to work with. So I called Endurance, explained the situation and asked for return of my money. The answer was NO!

Everyone was very nice and very helpful. I just signed up so I have not used the service yet. I can make a better review after I have had the policy for a while. I will do another review in a couple of months.

Out of my account before I had even signed the contract. Everything was fine until, after reflecting upon what I was getting, I decided that this was not right for me. First of all, my payment was taken out of my bank account before I ever signed the contract or completed all of the information requested. When I called to cancel my account and request my payment be returned, the "Customer Service" individual was nothing but a heavy handed, irritating, insufferable salesman. 

The Sponsor that talked to me was very nice and knowledgeable about the services they offered. He made me feel comfortable about making the decision to give Endurance a try. I would gladly recommend this program.

I just started this month & very close to my customary waiting period. I just called their customer service & was treated with polite professionalism. I chose Endurance over their competition due to all of the pros versus cons.

I spoke with Erin initially and he was extremely knowledgeable, I took 3 pages of notes. After I spoke with another agency and thought I wanted to cancel, Larita provided me with even more information and gave me a promotional offer that I couldn't refuse. I've already had to pay for a new transmission out of pocket so I hope nothing else comes up but if it does, I'm covered!

I have used this service twice since it’s only having it six months. They paid for a head gasket with $100 deductible to be replaced and they paid for a oxygen sensor to be replaced with $100 deductible at the dealer. I have never had an issue.

Bought my plan, paid in full, kick in last year, when my s450 factory ended, took my Mercedes in for sticking sunroof, and water not coming out of window shield wipers, mercedes said both have to be replaced, Endurance told them they was sending an adjuster on Friday, last week, he came Monday, mercedes, called to tell me, he denied my claim, because I didn't have factory tires, the tires on the Benz are the same tires, that mercedes of Orlando put on car when I bought. Never heard such, B S, mercedes even said what tires got to do with sunroof, I didn't and never alter my car.

I'm so pleased and impressed with Endurance. I had the "other" one for my dad's vehicle before. What a disaster! You can't go wrong with Endurance! If you have an older vehicle, you can't go wrong with these folks.

I was very disappointed when Endurance denied my claim last year when my transmission went out and affecting the All Wheel Drive system too. I had my car towed to the local Ford dealer for repair and Endurance sent a representative to check it out. The Endurance rep told the dealer that there was a code in the computer prior to my buying the warranty and wouldn’t cover the repair. I had no warning lights (idiot lights) on the dashboard. No pre warning whatsoever. Repair cost $13000 paid by me. Not Endurance. So before you get an extended warranty from Endurance check it out very carefully.

OMG!!!!! ALL I CAN SAY IS YESSSSSS TO ENDURANCE!! I TELL, I've recommended ENDURANCE! It really worth it! I've had NO problems with them! Each time my MURANO had to go, it was handled perfectly with no problems. I take my car to the NISSAN dealer.

At first, I was truly worried about extended warranties. Endurance took the time to make sure I was OK, my water pump had went out. They asked me where did I wanna take it and I said the dealership. They said, "No problem." They had it picked up and dropped off with no charge, the dealership fixed the problem. They called me to let me know it was ready and the only thing I paid was my hundred-dollar co-pay. Endurance is truly awesome. Thanks again, and I’m sticking with you guys for the long haul.👍🏽👍🏽

My claim was handled quickly and without any unnecessary runarounds. My questions were answered and they used common language to make sure I understood. Great service and definitely worth the money. If you are shopping around for warranty coverage, look no further.

Charlene was an amazing customer service representative, explained all the coverage details and answered all my questions. Extremely happy with how she addressed all my concerns regarding my contract and how things were resolved.

I met Katherine on the phone, she very knowledgeable, kind, helpful, sweet young lady, pleasing to talk to, very concerning and has a beautiful spirit, she is a great access to the company. I enjoyed talking to her.

I purchased a warranty for my low mileage 2016 Ford Focus RS. I went with the supreme used policy, the highest you can get. They were more than happy to sell me the policy, however when something went wrong with the car that all changed. They refuse to pay for covered repairs. They refuse to listen to reason. They instead question my credibility and tell me I'm out of luck. When I told them I would cancel my service, the representative seemed flabbergasted. Bottom line is they will try anything to get out of paying your claim. Spend your hard earned money elsewhere.

I called claim in because we replaced the tires and mechanic could not line car up because something had broke and had to be replaced. They denied claim because we were new clients so it did not cover, not enough time had passed since purchased insurance. I was told after 30 days and it was past that timeline about a week or two. Do not believe them when they tell you something, it's just to sell you the coverage. They will tell you whatever or omit things to sell the insurance. I asked them replay the recording of me and salesman & they refused.

I've been seeing things about Endurance Warranty on TV, and everything looked good. My car is getting older, so I figured I better get something on it. Signing up with Endurance was very easy. Everything went smoothly. They explained everything to me. The coverage options were all good. Also, their pricing is very good. From others I have contacted, they were a lot higher.

Everything was fine during signing up. It was quick and easy to gather all information. The salesman was excellent. They told me I had to wait 30 days before I can do anything as far as the claim. The price is good because all the other places were charging more than them, and I like the deductible program that they have. I have recommended Endurance to two of my friends and my mom. I’m going to put her on mine.

I was with Endurance before and came back. Everything during the sign-up was beautiful. They were very kind, respectful and informative. The experience was good and I didn't have any problems.

So far, the experience has been good, but I haven't needed to file a claim yet. I will see how well they take care of us before I decide if the experience was worth the money or what. It was frustrating that I had to call three times to give my mileage and then they increased my monthly rate. If they were to deny any of my possible future claims, I will cancel my membership.

All systems on my car was covered by my Endurance warranty. I'm approved for two years. I wanted to have it in case of any major failures, or any check engine lights come up. The sign-up process was very easy to complete. It was easy to make an account. Endurance's rep was very helpful.

I like Endurance. There's nothing I don't like about it. Their customer service has been great. I just called to cancel because I sold the car, and they explained I only had like almost $300 in my policy. Whatever I signed up for, I would still be covered to 2028.

A relative of mine was satisfied with Endurance and I decided to get the warranty in case I need it. Signing up was very easy and so far, I am satisfied.

The rep was awesome and told me everything I needed to know when I signed up with Endurance. Everything went very well. I got the Elite package with a $200 deductible, which is the highest program available. Endurance is great and I would recommend them. The only this is that I haven’t received the hard copy of my welcome package yet. I have access to the information online, but the rep was supposed to send it in the mail as well.

I came across Endurance while browsing on my phone and when I signed up with them, the customer service I received was good.

I have put a lot of money into my car recently as it’s getting older, and it made decide to get an auto warranty. The sign-up process with Endurance was very positive. The rep was very thorough and knowledgeable, and explained everything right off the bat.

I bought a 2024, and the car lot I bought it from only gave me a six-month warranty. So, Endurance gave me a four-year extended warranty. I pay 136 a month for 30 months, and the rest of it is free. The lady at Wells Fargo told me about Endurance over here in Lubbock and I decided to go with them. I haven't used them yet but just in case I encounter a problem with my car, I got it. People should get the extended warranty from Endurance. If something happens to my car, I bring it to the dealership and go from there. They pay for the computer and the electronics you have in cars these days, which are expensive when it goes out. They also pay for the motor and the transmission. I’m just hoping I don’t have to use it.

The policy will not go into effect until the 16th of this month, but so far, so good. I heard of Endurance from friends and family. Doing the sign-up process was no problem. The rep was precise and professional. He explained everything. The process was 1, 2, 3. They covered everything. My monthly premium that I have to pay is fine, but the total cost of the policy is high. That's the only thing I find.

I picked Endurance Warranty off of their commercial. Signing up was easy. It doesn't start until the 11th.

My truck is a 2017 and my previous warranty ran out, and I decided to get another warranty since I plan to use this truck until the wheels fall off. I chose Endurance after doing some research and comparing different warranty providers. I had seen the Danica Patrick commercials, and everything I found about Endurance seemed positive, so I figured I’d go with them. My truck is lifted, so that probably affected the price a little bit. But signing up was easy and the salesperson I talked to explained everything. They were very helpful and knowledgeable, and I was happy to get it done.

Signing up with Endurance wasn't hard at all. They answered every question I had and they were really good. The rep I talked to was very nice.

It was not difficult signing up with Endurance. Everything was great. I got it for peace of mind.

I called Endurance one evening to see exactly how it worked and what it was. It seemed good, so I went ahead with it. The first gentleman I talked to knew what he was talking about.

I called Endurance Warranty's number when I saw it, and I thought, "Sounds like a fair deal. I believe I'll sign up for this." The rep was one of the nicest people I've talked to in a good while. I was approved right then. I asked what the policy would cover. I know the cost of getting major work done is major. I've had starters, batteries, wiper motors and door switches replaced on my own. But it's gonna be a big charge that engine went out. I bought Endurance for that reason. It's all good right now. If I break down and run into a lot of hassle about getting fixed, I'm not gonna be happy. People may look at me and think I'm weird for buying this insurance policy on top of all the other insurances we have to keep. But it seems a good fit, and that's when I did it. It's gonna be the best thing I've done as far as the insurance for my vehicle repairs.

Check out Endurance Warranty. I had CarShield. I talked to the lady from Endurance and she explained things to me. I decided we're gonna go with Endurance. I did my car and my husband's at different times. One lady took off the $29 fee. The second time the man didn't take off the $29 and I said, "Come on." But he said, "No." Other than that, it was very easy to sign up. I like having a deductible. If my claim costs $5,000, I only have to pay $100. However, I received a letter about our prices going up. I just got off the phone with Endurance. They told me it was a marketing thing, to not worry about it because whatever I'm paying is what I'm gonna pay.

The warranty on the vehicle that I purchased is about to be out of the warranty at the car dealer that I bought it from. I then signed up with Endurance as they're better than the other companies that are on the market. It was easy to get started. It's early in the process, but so far, so good. The only thing is they need to be more clear about the first payment. It looks like they do a payment when you first sign up, but it seems like it's a payment on the contract. Then right away, they want another first payment on the series of payments so you're paying twice in the first 30 days which is is the problem. A lot of customers don't realize that's really what it is. When you set up your autopay, you want to pay one time every 30 days. But when you initially set this up with Endurance, you're actually gonna pay two times in the first 30 days.

Endurance Warranty is supposed to have the best rates. The rep took the time and went through the sign up process. I had a good experience.

I've had an extended warranty with Endurance Warranty with my older vehicle for a while. I purchased a second vehicle and I have the extended warranty on it as well through Endurance. The reps were very polite and professional. When I purchased a second vehicle, because it was not physically parked in my driveway, they could not insure it, so I had to get additional insurance. But with the warranty through Endurance, it was automatically transferable, and they gave me a slight discount because of the coverage on the second vehicle. I would recommend them.

We heard some questionable things about CarShield, so we decided to change. Signing up with Endurance was easy and everybody was very cordial and cooperative. I would like a booklet that showed what was covered that I could put in the car. That is what CarShield had.

I got ahold of somebody from Endurance a few weeks ago. I had a very good experience. Signing up moved quickly. Everything was well. The gentleman who took care of me was nice and professional. He explained everything to me, so I was very happy. They helped me quickly. I was happy that I called at the time because I still had a warranty. My wife's car is running out of warranty, too, so I'll probably call back in a few months.

Endurance has a good reputation if I ever need it. The payments could always be lower. I'm on a limited budget, so I make do. But Endurance is a good thing to have because my vehicle is getting older.

I asked the dealership where I took my car to get it fixed about Endurance Warranty or CarShield and they said they had good dealings with Endurance and that they were better. They did good with the sign up. The guy was polite. He worked with my budget to help me have the best coverage. I have a 2019 Chevy Cruze and I like the car. I want to keep it as long as I can. I told the rep, "You can't just go to a parts store and get a part for 60 bucks anymore." And labor doesn't cost $25 anymore. They talk about $160. I'm a widow and retired. I have to budget my money. The rep went over different options with me. I got a good deal. It covered everything that I wanted covered. I am set up for 30 payments. I was happy. If I had to replace computer components and suspensions without a warranty, I'd have to buy a whole new car. I was so excited about it after I signed up for my warranty that I told a friend about it.

I heard different recommendations about Endurance and CarShield. I decided to go with Endurance based on what I have heard and read. I signed up over the phone and it was good. A guy asked me some questions and I did the signature. All of that were fine. It was easy.

It sounded like the price was good. Also, the people I talked to on the phone were excellent. I just didn't understand that if something happened to the truck, was it 30 days and 1,000 miles, or 30 days or 1,000 miles.

Endurance Warranty's rep glossed over the policies and exceptions. Don't tell me about all the things it covers because there's a bunch that it doesn't cover. When you read what it doesn't cover, everything else must be included. But in reality, there was one section bothered me. I just bought this car. I had to go to the other side of Florida to get it and drove it back. It drove nicely. My sister is fairly wealthy, so she took good care of this car. I'm doing it to protect myself. But when the policy said about wear and tear, that's why I bought it. Things break down because of wear and tear. An engine breaks down and they will tell me, "Wear and tear." I'm concerned because somebody also told me that they were declined on Endurance for something similar.

I liked Endurance's ads on TV. Signing up was easy. Also, their pricing was fair.

Endurance Warranty's reps did a wonderful job. However, a lot of information was left out, so I am gonna cancel. Maybe they need training. They don't know things that they left out or maybe they just left stuff out. I found out when I got a call from another company and they told me things about their products and I said, "This other company doesn't do that,” and they said, "Ma'am, you need to call and ask them questions." Omission of information is as bad as flat out lying to somebody. I'm gonna call and cancel, talk with other companies and do some research.

I've heard good things about Endurance. I've also heard bad things, but I just ignored that because nobody has anything good to say about anything sometimes. The rep who helped me was excellent. However, I asked for a folder of some kind with my paperwork on my coverage. They said they were gonna mail it to me but never did. But I can live without it. I have my contract on my computer so I'm pretty well set. I'm paid in full and I'm just waiting to get my 1,000 miles and 30 days and I'm ready to go.

I signed on to Endurance Warranty two weeks ago. It was easy to do. I was with another provider. The word was, through the maintenance shop, they were slow about paying. Give Endurance a try. You might find something good about it.

The Endurance website provided lots of information. But when I typed in some information on the website, the call started the next day and it was continuous. It was every hour for two days until I answered them back. It was heavy repetitive calling. That's the only bad experience. It was a little bothersome to get a call every hour when I told them that I didn't have time right then to go over it. But once I had time to call them back, the procedures were fine. The sign up process was easy. I got a four-year, 50,000-mile warranty, and the rates were what I expected. The monthly payment is automatically charged to my credit card.

When my other warranty went out, Endurance offered more coverage than the other company. I signed up with them and it was easy. So far, good. I would recommend them.

The customer service rep from Endurance who helped me sign up for a policy was a very nice gentleman. He was very knowledgeable and I appreciated him informing me of stuff that I didn't know. Extremely excellent.

Endurance Warranty has a high mileage extended warranty and my cousin told me they’re the best. The rep was straightforward and honest when I signed up. The communication was good and it felt like talking to someone I can trust. He wasn’t trying to sell me into the warranty and was just telling me all the benefits.

I have auto warranty on all our cars. I figured if I was going to have issues with my vehicle in areas that are covered with warranty, I need to be able to save money. I signed up with Endurance and it was very easy. I spoke to a gentleman and he didn't try to pressure me. When I came back to him the second time, he said "Hey, I think we can get the same deal that you wanted before." I was highly satisfied. The price was comparable.

The warranty on my car ran out and we weren’t notified that it was expiring. So, I got mad at the dealership and I didn't want theirs. I reached out to Endurance and the girl was very helpful. She ran over the different options with me. There was no pressure and the conversation was good or I wouldn't have bought the warranty.

Endurance's cost is about the same price as everybody else, but you get a year free. I signed up and it went great. Everything was answered and I didn't have any problems.

I typed in on my phone Consumer Reports' best auto warranties and Endurance came up. When I posted something, I got the phone call from them and a bunch of other places. The lady who took care of me explained what I will get for what I will pay. She addressed anything I needed to know in comparing different types of warranties in their program. I picked what I needed.

I was referred to Endurance by a mechanic. Signing up was very easy. Also, I love their coverage options and pricing. Going with them is a good thing.

If you have an older vehicle out of the new warranty period, it's a good idea to check into Endurance Warranty and get it. We checked out three companies and liked Endurance's coverage. Also, the price was good and it seemed to be the best way to go. I sent in the deal and they called and gave me some information, and got us all set up. I would rather not have to have a phone call for the sign up but I understand with all the possibilities on vehicles that that's something I have to do. We'll see how it goes if we have a claim.

I was going to sign up with CarShield but thought of checking Endurance. I called Endurance to sign up and their customer service was great. They gave me a lot of information that I didn't know about and also let me know what I would be getting. I would recommend them.

Anybody with common sense needs to have their car covered by a warranty. I have my Cadillac covered by Endurance and signing up with them went well. My Kia is covered with another one and Endurance was cheaper.

The customer service representative who helped me sign up for my Endurance policy was excellent. She was very informative, receptive to my questions, and wasn't pushy.

The lady who signed me up with Endurance Warranty was awesome. I wish every place that I called had somebody like her in there. She was very thorough. She took her time and kept looking for different discounts. I had another company and something went wrong with my car. The manual that they gave me told me my car was covered. But when I went to the shop, they told the shop guy it's not covered. That was the third time that happened. I said, “You know what? I'm getting out of there.” All they were doing was calling me for money. “Your payment is due.” I cut them off quicker than a heartbeat, and my bank went back in and made sure that they couldn't get money out of my account. With Endurance, I got what I asked for.

The product that Endurance was offering was what I was looking for. I signed up and the representative who helped me out was very pleasant to deal with.