Endurance Warranty Reviews
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About Endurance Warranty
Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.
Visit www.endurancewarranty.com- Six customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- No motorcycle or ATV coverage
- Some complaints of denied claims
Endurance Warranty Reviews
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Reviewed May 21, 2026
All my questions I had were answered by Rodney. He was very helpful, understood and explained all my questions and concerns. I would definitely recommend Endurance warranty service and in fact I already have to my son and my daughter-in-law. They are looking into getting a contract started up themselves.
Ardie, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed May 21, 2026
I purchased an Endurance Vehicle Service Contract (Policy #**) for my 2013 Mercedes-Benz C250. Prior to purchasing the warranty my vehicle had been inspected at a licensed Mercedes-Benz dealership for an intermittent transmission concern. The technician documented that the fault was intermittent and could not be confirmed — the transmission control unit did not even appear on the diagnostic test at that time. I purchased the Endurance warranty specifically because further diagnosis and repair was recommended. When my vehicle was returned to the same dealership months later the transmission control unit was fully confirmed as the issue — after my warranty was active. Endurance denied my claim citing a pre-existing condition despite the January diagnosis being inconclusive and unconfirmed.
Endurance's Senior Resolutions Specialist contacted me to negotiate a cash settlement. When I countered their offer they stopped responding and sent a settlement agreement that required me to retract all regulatory complaints before receiving any payment, sign a broad non-disclosure agreement prohibiting me from discussing my experience publicly including on social media, and permanently cancel my warranty contract. I refused to sign this agreement. I paid for warranty coverage that was never honored. I believe this reflects a pattern of claim denials that is currently the subject of a federal class action lawsuit. I would caution anyone considering purchasing an Endurance warranty to research their claim denial practices thoroughly before buying.

Reviewed May 21, 2026
I needed to cancel my policy. It took 30 painful, insulting minutes. The rep kept telling me that there are people trying to take advantage of me, as though I were an idiot. He started telling me about other companies, their unscrupulous methods, how I should conduct my own business dealings, etc. I told him "I WANT TO CANCEL MY POLICY EFFECTIVE IMMEDIATELY - THIS MINUTE". He continued talking to me as though I were naive, ignorant, careless, stupid and making a huge mistake. He was condescending and demanding. I am so angry right now. I asked him to please cancel my insurance and he continued for half an hour to tell me how much of a mistake I was making, without giving me the chance to cancel. My reasons are NONE of his business. I would never do business with Endurance ever again.
Thank you, The Endurance Team

Reviewed May 21, 2026
Rep Kim did a great job in walking me through the contract to make sure I understood my eligible contract and why. She was very patient and knowledgeable. She had a friendly and helpful spirit.
Thank you for the 5-star review, Cheryl. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 21, 2026
I was very pleased on how the agent made all my questions clear. I appreciate the honesty and selling a product that is very beneficial for my needs. I have had other warranties but nothing like this and I feel safe and secure with the needs I need for my vehicle.
Thank you for the 5-star review, Kerry. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 21, 2026
I called Endurance. I got the number off the TV. I talked to the salesman, and I asked him, "How much would you charge me?" Then they told me that I would get a senior discount too, and that it would only be $119 a month. I couldn't say no to that 'cause that saves me money. 'Cause I only live on a pension and social security. And my Trailblazer is not paid off. It has GAP insurance, but it finally hit over 50,000, so I know I have to have some kind of warranty on it, just in case. The gentleman I talked to was really nice.
Thank you for the 5-star review, Janice. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 21, 2026
Both Endurance reps I worked with were very thorough, kind, and humane. They were awesome. Both guys were incredible. They could sell you a garbage can full of garbage. It’s been a good experience with Endurance, so far.
Thank you for your review and for taking the time to share your feedback with us, Dale. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed May 21, 2026
I've had Endurance for a couple of weeks now. Signing up with them was fine and trouble-free. They answered any questions I had and explained all the advantages and some disadvantages.
Hi, Aaron. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed May 21, 2026
The Endurance rep who helped me sign up was very nice and informative. I would recommend Endurance.
Hi, Tom. We're happy to hear that our team provided you with excellent service. Thank you for recommending us! - Endurance
Reviewed May 21, 2026
Signing up was easy enough. I like the fact that I deal directly with Endurance as opposed to going through a company to go through a company. I went with the super ultra mega plan. So far, everything's great.
Thank you for the 5-star review, Jason. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 21, 2026
Endurance had good customer reviews and it was easy to get a quote and sign up. I didn't have to go through all the talking with a personal rep. I wanted to do it online and not have to go through a big salesmanship. My policy seems comprehensive. I used some AI network to tell me which one was best. It recommended that policy for the Cadillac I have. I feel I got a good deal. It also showed that Endurance handles their own claims. It will help with my Cadillac's electronics because it’s a luxury edition. And reading some reviews on it, it's an American-made car, so it's the high-end, technical stuff that I like.
Thank you for the 5-star review, Charles. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 21, 2026
I would recommend Endurance. We just used it. Everything went fine. We took the vehicle to the shop. We live in a small town, so the shop that we went to explained everything to us well and answered all the questions. And the Endurance people paid them. They paid 900 and something, and we paid 700 and something. It was a great experience.
Diane, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed May 20, 2026
Customer since 2024. No claims in 2 years. Denied claim on window switch because their preferred repair shop failed to call before repair. 80 dollar part.
We're sorry to hear you've had a negative experience, Jesus. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

Reviewed May 20, 2026
I purchased an Endurance warranty believing I would have coverage if a major mechanical failure occurred. Unfortunately, my experience during the claims process has been extremely frustrating and left me with serious concerns regarding transparency. My vehicle required a tear down inspection and someone physically came to inspect the vehicle at the repair facility. Despite multiple requests, I have been unable to obtain the name of the inspection company, the inspector information, inspection report, photos, findings, or documentation used in the claim decision. I was told claims were adjusted outside of the company and that this information could not be disclosed. I requested clarification regarding who reviewed my claim and what company performed the inspection and have not received clear answers.
I also reviewed employee comments online and saw former employees describe concerns using words such as “scam,” “shady business practices,” “deceptive,” “lied about coverage,” “claims denied left and right,” “sell warranties with false information,” and “scammy.” These are employee opinions I found publicly posted and they added to my concerns after my own experience.
My experience has been:
* Physical inspection performed during tear-down* Refusal to identify inspection vendor
* No inspection report provided
* No photos or findings provided
* Lack of transparency regarding claim handling
* Ongoing difficulty obtaining records used for denial
Before purchasing, I strongly encourage consumers to read the contract carefully, ask detailed questions about exclusions, claim procedures, inspection vendors, and request all documentation if a claim is denied.
Thank you, The Endurance Team

Reviewed May 20, 2026
The Gimmicks are real but I can’t say what it does for NEWER cars or ones under a certain mileage but used cars, PUT THAT MONEY you’ll pay monthly for this service aside and start your OWN car repair fund. Not Worth it!
We're sorry to hear you've had a negative experience, Walt. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

Reviewed May 20, 2026
Great customer service representative. Kim was wonderful. She made sure everything was clear.
Thank you for your 5-star review, Robert! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance
Reviewed May 20, 2026
I just had a wonderful experience with Rodney, who was able to provide me with an abundant amount of information regarding my coverage. Unfortunately, I understand much better if someone explains to me rather than interpreting it myself through reading. He was patient and very knowledgeable. Thank you.
Thank you for your review and for taking the time to share your feedback with us, Mary. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed May 20, 2026
Trash this. Stay away from them. They are… Trash this. Stay away from them. They are scamming you. They will not fix your car. Denied me for wear and Tear. Never used the Policy. I had the GOLD package that covered my Turbocharger. I cancelled immediately. They were a waste of time and MONEY. Got to look at a lawsuit.

Reviewed May 20, 2026
Talked to Rodney today. Had questions about A/C repairs and the information he provided was extremely helpful. Kind and very helpful. Definitely recommend Endurance to anyone.
Jason, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed May 20, 2026
Claim was denied for my turbo which was under warranty but due to the gasket leaking claim was denied. Be very careful with this warranty. Very tricky and deceptive!!!!
We're sorry to hear you've had a negative experience, Eric. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed May 20, 2026
This is the absolutely the worst company I ever had to deal with in my life. I would give zero stars if it let me. I have been paying this warranty company for over a year. I had a brake booster problem. I called Endurance to see if it was covered and they said yes. When my mechanic submitted it, they of course denied it. Now my motor has a problem and I believe needs a rebuild and they are refusing to cover my claim because they want my last 3 oil changes. I sent them my last 3 oil changes from my certified mechanic shop and they are denying it, saying it’s altered because it’s not the original receipt.
Who keeps oil change receipts from a year ago. The receipts are not altered, it’s simply a copy of the history of my last 3 oil changes with my name, car make and model, along with the date and mileage. This is unacceptable, and I would never ever recommend this company to anyone. They rather spend more money denying your claim rather than to fix what they say they will cover on the contract. I bought my car brand new. I am the only owner and never ever missed an oil change and have proof of it. I take very good care of my car, and they are simply denying my claim because I didn’t have the original oil change receipt from a year ago and won’t accept a copy.
Thank you, The Endurance Team
Reviewed May 20, 2026
I've been with Endurance for almost a year. I've always had an auto warranty, so I figured I needed to get one. I would call Endurance, and they would tell me where to take my vehicle. The shop would call Endurance, and the rest was history. Very easy.
Hi, Jerald. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 20, 2026
My Mazda CX-5 is covered by Endurance. I’ve called them to have the coverage set up, and their representative shared quite a bit. She explained everything to me step by step. As of right now, I've not used it but I would definitely recommend it.
Frank, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed May 20, 2026
The warranty that I have on my truck was about to expire, so I needed something else. With a lot of the commercials, and also my sister is an Endurance customer, I decided I would try them. The sign up process over the phone was real easy. The rep that I talked to did an awesome job in answering my questions and giving the information that was needed.
Thank you for the 5-star review, Lonnie. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 20, 2026
I was with CarShield, and I was not happy with the way they were treating any claims that came in. And their authorization was for aftermarket parts, which my mechanic didn't wanna use. So, it wasn't doing me any good. Then even the Volkswagen dealership didn't wanna use them. So, I was pretty locked out from even getting claims covered.
I've been seeing the ads for Endurance, and I wanted to see what the pricing would be, and I was very pleased with that. I have had two cars with them for three years now. The sign-up experience was very good. They were able to research right away that I take very good care of my car, and upgraded my coverage for my car because of that. The rep who assisted me was excellent, friendly, very courteous, and helpful.
The way they cover the claims, they don't use other places to evaluate the claims. They use their own teams, and that was important to me. They work directly with the mechanic. They don't involve the customer at all once the claim is made. And that didn't happen with CarShield.
I'm very pleased with the deductible with Endurance, it's only $100, and the premium. I also love the fact that you pay for 30 months, but you're covered for 48. So, that made the payment just very affordable, something to look forward to. Because then I could keep the coverage without having to pay for it for up to 48 months.
Then, when I totaled up what the payments would be, it was $4,000, which is what you have to put down for a lease on a new car anyway. Then you're back to the same boat when you're out from under your lease. So, my car's been paid for, and I wanna keep it and keep it running.
Hello, Althea! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. - Endurance
Reviewed May 20, 2026
The process of signing up with Endurance was easier compared to other companies. People should research it, go on the website and see what they offer, and then speak with someone.
Thank you for the 5-star review, Beverly. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 20, 2026
I overpaid Endurance, and they took care of the situation. I don't have to worry about it because it's an automatic deduction every month. They fixed everything up for me. The only thing is that I haven't received my contract yet.
Hi Michael! If you are still waiting to receive your contract, please reach out to us directly via feedback@endurancedirect.com and we would be happy to help. Thank you, Endurance
Reviewed May 20, 2026
I've been with Endurance for a long time now. They're reliable. You get a couple of oil changes a year for free. They fixed my touchscreen in my Cadillac. I go to Jim Glover here in Tulsa, Oklahoma, the dealership. When I go in there, if I need anything, I save money. They just look it up on the computer, and then they'll call Endurance, and Endurance will say, “Yeah, go ahead and fix it.” Then they'll tell me what I have to pay, if anything.
Hi, Willie, We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

Reviewed May 19, 2026
My question was answered very thoroughly in a way I could understand the process. I'm very proud to be on board with Endurance and believe they will meet all my needs!!
Thank you for the review, Sheri! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance
Reviewed May 19, 2026
Sales person sold me air .. He live about the amount of coverage. The process to cancel and get my money was a nightmare.. I will not be getting my all money back because they said I was a few days over the 30 days.. I HIGHLY SUGGEST YOU DO NOT USE THIS COMPANY. THEY WILL BAMBOOZLE YOU JUST TO GET YOUR MONEY!!!! BUY AT YOUR OWN RISK!
We're sorry to hear you've had a negative experience, Melissa. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed May 19, 2026
I've had Endurance for the last 3 years, never had to use it but was nice knowing I had coverage for anything that could go wrong and this is why I am re-upping with Endurance...Their customer service is 2nd to none...
We're glad to hear you had a positive experience with Endurance, John! Your feedback means a lot to us, and we're here whenever you need support.
Reviewed May 19, 2026
I was looking for a full coverage, from top to bottom. And what Endurance had offered, when I looked it up, was the Super. But what they gave me was called the Elite Plus. I called back, and they explained to me that it's the Super. I got it. They said, "That's not offered in California, but the Elite Plus is the same package." I said, "Okay. I'm glad you explained it to me, 'cause there was going to be a side of me that was going to come out that I don't want to come out."
Signing up with them was easy. The rep I worked with said, "You could ask for me. But if you want to, they might give you this, it's my extension." I got the Elite Plus, and I'm satisfied with it. But I made a mistake before I got the booklet. I had already had the Elite Plus, and I didn't know what was covered exactly on it. I was out at the airport, and my windshield cracked from one side to the other.
I kept calling around. They were saying $700, $600, $500. I just so happened to call a friend of mine, and he was like, "Hold on." And he called someplace, and I explained to them that they wanted my VIN number, and they said, "$267." I said, "I've got my shoes in my hand. Where are you at?" They said, Sacramento. From Brentwood, I drove to Sacramento, so that $267 and that 50 bucks that it cost me for gas, $300, that was totally different from what everybody else said. Then we were sitting, looking at the TV, and I said, “Endurance covers the glass, the windshield." I was like, "Is this crazy?" I sure wish I can get that 267 back.
We're glad to hear you had a positive experience with Endurance, Willie! Your feedback means a lot to us, and we're here whenever you need support.
Reviewed May 19, 2026
Everything so far has been straight forward and legit, no hidden fees or lies, everyone I’ve spoken with has been friendly and they even went out of their way to call me after my purchase to explain everything it covered in detail, Thank you for having a good team.
Thank you for the review, Joshua! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance
Reviewed May 19, 2026
I was looking for bumper-to-bumper coverage for my vehicle. The Endurance rep who helped me sign up explained it really well, and the process was very easy.
Thank you for the 5-star review, Jame! We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 19, 2026
I contacted Endurance and talked with them. They got some information on the car. It was quick and easy. The only thing I don't like about Endurance is when you have a problem with your car, and you have to contact them before you take it to the dealership. If I take my car to a dealership, they need to get in touch with Endurance and let them know that I'm there. And once they did the diagnostics, they can let Endurance know what's going on to make sure if they should pay for the diagnostics. Even if they do not pay for the service, that sometimes could be higher too.
Last year, I had to contact Endurance, I took the car to the dealership, but they did not pay for whatever it was. That was not right. If I let the dealership people know that my car is covered under Endurance, they're supposed to be the one to contact them. Also, they can choose to pay for the diagnostic test or not. They did not pay for it. Why would I need an extended warranty if I can’t use it? Other than that, Endurance is the best for my car.
Hi, Deloris. Your feedback is highly appreciated. Thank you for the review! - Endurance
Reviewed May 19, 2026
I was buying a 2020 Mini Cooper, and it had 88,000 miles on it. I knew Endurance would be a little bit more than the dealership warranty that they were offering me but from what I understand, it's a much better policy. It covers everything on the vehicle. Signing up with Endurance was very easy. I talked to a gentleman, and he walked me through the policy. I told him I’d be more than willing to go with Endurance, but I’d like to wait until I got the vehicle. The vehicle might not be exactly what I wanted to purchase, and I might purchase something else. He said, "You really can't wait. We can change the policy, but I wanna get you signed up today, so you can have all these benefits. He couldn't hold on to the same value add that I had that he was offering me when he called. It was a little bit of a hard sell, but I understood what he was getting at.
I bought the policy a month before the vehicle was ready for me. I haven't had to use the policy, but right now, it’s good. I have peace of mind. However, they were saying it could be only 80 bucks on the TV, but when I signed up, it came to be $156. It was a little bit more expensive than I expected it to be but I understand why.
Hi, Scot. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed May 19, 2026
The Endurance reps took their time and went through my options. I asked a lot of questions, so it took 20 minutes. At one time, I picked up one option, and the young lady made me a better option for lesser price. I was surprised. Most people want you to take the more expensive one. She didn't do that. That drew me right there. The only thing is I never got a card or the hard copy. They said they would send me something and a card. But I did get an email. Go online, do your research, and check on the review first and see how other customers feel about it. If there's a lot of negative reviews, stay away from it. I got a lot of positive reviews when I went online.
Thank you for the 5-star review, Alonzo. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 19, 2026
My signup experience with Endurance went smoothly. The rep I worked with was excellent.
Thank you for the 5-star review, Charles. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 19, 2026
Endurance seemed to get very good ratings. The rep that helped me during the sign up process was exceptional. They walked me through everything.
Thank you for the 5-star review, Cynthia. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 18, 2026
I purchased an Endurance Vehicle Service Contract on January 13, 2026, when my vehicle had 100,320 miles. During the sales process, I specifically asked the salesman how long it would take for the coverage to become active, and I was only told “two months.” At no point was I informed about a 1,000-mile waiting limitation.
After returning from a trip and later traveling to upstate New York, my vehicle developed an AC issue and a grinding noise. I brought the vehicle to the repair shop at 101,314 miles. The shop later informed me that Endurance denied the claim. When I contacted the company, I was told the contract required both 30 days and 1,000 miles before coverage would apply.
The difference between my starting mileage and the repair mileage was only six miles short of the limit, yet the claim was still denied. I understand companies have policies, but denying a claim over six miles, especially when the mileage condition was never clearly explained to me during the sale, felt extremely disappointing and unfair.
Based on my experience, communication and transparency during the sales process were lacking. Because of this experience, I would never recommend this company to anyone. My advice to anyone considering this company is to carefully read the entire contract before signing anything, make sure the coverage truly fits your needs, and fully understand all terms and limitations before moving forward.
We're sorry to hear you've had a negative experience, Julio. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed May 18, 2026
Best warranty company on the market hands down with the most professional people who follow up respectfully and all seem to be genuinely honest. I have had some not great experiences with other warranty companies, but bring on Endurance and observing how they react and respond was to me all part of a bigger test. I shall have them cover all 11 of my vehicles that are armored, seeing as if you can trust a company with a little, then they prove I shall entrust them with a lot. From Rolls-Royce Cullinans to G Wagons, Endurance is my company of choice, and the price shall not be part of the equation.
Thank you for sharing your positive experience, Michael! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance
Reviewed May 18, 2026
Way awesome 👌. Staff are well knowledgeable about their business. In comparison to CarShield 🛡 😬 ENDURANCE hands down is rated number 1! I'm sure glad 😊. Thank you for your support and I appreciate your kindness 😊.
Hi, Belinda. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

Reviewed May 18, 2026
This company is about lying to customers and tell thing they want here, then when there a car problem want to pay 1/4 of the price for the part, then undercut the price for labor. Endurance warranty is not good, just a worry people, take people's money and don't want pay for the work, will tell people to go with them, bad business and the staff have bad attitude.
Thank you, The Endurance Team
Reviewed May 18, 2026
My customer service representative was very professional as well as informative. She answered all my questions concerning my policy in a timely manner and gave me the reassurance that Endurance has me covered!!💯👏🏿
Thank you for your review and for taking the time to share your feedback with us, Roberta. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed May 18, 2026
Answered all of my questions. Was very professional and friendly.
Hi, Reba. We're happy to hear that our team provided you with excellent service. - Endurance
Reviewed May 18, 2026
The details were excellent. Low deductible. Will be able to keep my car for a long time. Will even pay a large portion of your deductible for repair on body work. The monthly premium is affordable. Gives me peace of mind.
Hi, Joan. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance
Reviewed May 18, 2026
The Endurance guy I talked to didn't pressure me. He was very courteous, nice, and well spoken. He seemed to know his job. He was very good. The sign up process was very easy to do. I had to go to 1,000 miles plus 30 days for the policy to activate. But two weeks after I signed up, I had to replace an alternator. They redid my brakes also. I paid $2,500 for all of that. We're good now. But I wish I would have had Endurance two months earlier.
Thanks for sharing your experience, Charles! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed May 18, 2026
My brother referred me to Endurance Warranty and my car was old, so I signed up. It was easy and the rep was very nice, professional, and knowledgeable. Everything is good and I have no complaints. When I had a claim, I gave the car to my mechanic, and he did the rest. The process is easy.
Hi, Juliette. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 18, 2026
I had Endurance for the first time back in 2019 and they did a good job for me. They're a pretty solid company, from what they've been with me. Signing u was easy and I have a policy with them now for my son's truck. I opened that up in January of ‘25. Other than my son's vehicle, I've insured three Mercedes Benz with them and they seem to not have a problem with Mercedes while a lot of companies do. They don't want to fool with them because they're high-dollar cars and they got a million electrical components. But Endurance doesn't care. In fact, I was very pleased that I'm getting ready to buy another one, then I will go back to Endurance. Also, my wife's Cadillac Escalade has the warranty left on it from the factory, but when it runs out in December, I'll be going to Endurance.
Hi, Donald. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 18, 2026
Endurance seemed like they were giving the best warranty. I signed up about six weeks ago and it was very pleasant and easy to do. The customer service was excellent.
We're glad to hear you had a positive experience with Endurance, Elston! Your feedback means a lot to us, and we're here whenever you need support.
Reviewed May 18, 2026
Endurance kept reaching out to me, so I got them for my 2015 Honda Odyssey. The sign up process was easy. So, the experience was good.
Thank you for the 5-star review, Vennie. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 17, 2026
I was looking online to see which warranty was the best. And Endurance kept coming up with the best reviews out of all the other ones. I also heard that CarShield was kind of a scam. So, I went ahead and rolled the dice with Endurance. I did everything online, then an agent called me. I talked to him for about five minutes, just trying to make sure it wasn't a scam. I recently took my car to the shop, and Endurance covered everything. It was the alternator, and the water pump had gone out. And my car was just making a funny sound when I cranked it up. So, I went ahead and towed it to the shop, and the shop went ahead and called Endurance, and they covered it for me with no problem. I’m happy. I'm very satisfied right now. It's worth it.
Hi, Robert. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 17, 2026
I told Endurance that I wanted the policy with the power train coverage, not the whole thing. The rep mentioned other items, but I told her I wasn't interested. The most expensive part is the power train. When I had a claim, they covered most of it, but Endurance didn't want to put the warranty parts on the truck. They want to do the cheap parts, and with no warranty, and that was all they would cover. We were not doing that, so I had to put extra money with it to get the better parts. It was of crappy that they would do the cheap parts instead of the better parts where they're going to last longer, and they have a two-year warranty. If you put the cheap parts on there, they may only last a year, and you're done. So, I'm not into that. They should get better parts.
Hi, Ronald. Your feedback is highly appreciated. Thank you for the review! - Endurance
Reviewed May 17, 2026
The representative that I talked to was extremely helpful and really patient. He explained the coverage in-depth, very clear and precise. He got me a senior discount and the military discount, so that was pretty nice. I'm doing a monthly payment so as long as I pay, I get covered.
Thank you for the 5-star review, Anthony. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 17, 2026
I've heard nothing but good things about Endurance Warranty, and it piqued me. So, I decided to give them a chance and the signup was perfect. The price was good too.
Hi, Kenneth. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed May 17, 2026
Our warranty was up and we were taking our Lincoln Corsair off the market for the next couple years. Otherwise, we would be buying a new one. So, we decided, for peace of mind, we would buy an extended warranty. My sister and her husband are in the automotive repair business, and she recommended Endurance Warranty. Signup went seamlessly. I had my phone on speaker and my husband was in the background, so after he heard everything that they had to say, he agreed that it would be a good idea.
The reps were very upfront with everything that the warranty covered and the fees. We happened to sign up at a time where they were having a special offer that we happened to have seen on TV, so we took advantage of that, and it went very well. I'm satisfied that any repairs that we might encounter will be covered. The only thing that was required of us is that we put another 500 miles on the car and wait until the 29th of may for our warranty to be effective. We have done that, and tomorrow the policy will be in effect. I wish that we had a hard copy of our contract though. We're mature adults and I'm not particularly savvy as far as the computer is concerned. In fact, I have given thought to even calling them and asking them if it would be possible to get a hard copy.
Thanks for sharing your experience, Linda! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you need any help with the Endurance website or customer portal, please reach out to us directly via feedback@endurancedirect.com and we'd be happy to walk you through it.
- The Endurance Team
Reviewed May 17, 2026
My car had 57,00 miles and it's 10 years old. Last year, I put new brakes in and I realized that it's going to get to a point where I'm going to need this basic stuff done on it. It's going to probably break within the next couple of years. So, I started looking for an extended warranty. I compared all the different car warranties, looked at the reviews, and I decided to go with Endurance. Initially, I filled up the online thing, then they called me and I answered all the questions. The process was easy. I'm used to using computers, so it was not a big deal.
I signed up for the premium which starts 30 days and 1,000 miles after you sign up. They gave me choices of different policies and I picked the one that I wanted. The price was right it's good for four years, then we renegotiate. I would love to have it lowered, but it was better than CarShield’s price for what you get. Their customer service reps were also very good. I got a copy of the policy online and I started to go through it, but it's too long. I prefer something on paper, so I can mark it up. It's hard to do that when you're doing it on the computer or on the iPad or on your phone. Other than that, it's a good program.
We're glad to hear you had a positive experience with Endurance, Lesley! Your feedback means a lot to us, and we're here whenever you need support.
Reviewed May 16, 2026
Everybody I've dealt with at Endurance has been very friendly. Signing up with them was pretty easy and quick. The biggest thing that I like is the fact that I can use the dealership and not just a random mechanic. It's easier to trust the dealership. They have a wide choice of any place that I need to take it.
Hi, Kristen. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance
Reviewed May 16, 2026
I signed up last month and the person I dealt with was pleasant, let me be familiar with a lot of different things that they had going on. I told him I was on a set income and I needed something within my income range, so he checked stuff. The price was little high from what I wanted to pay, but I'm good. I ain’t got a problem. I had plans on doing this for years before my husband had passed ‘cause we had talked about it. He always said, “If I die, ain't nobody gonna be able to take care of your car like I do.” He said I needed to get an extended warranty. I went with Endurance, ‘cause they sent me a lot of stuff in the mail.
My experience with Endurance Warranty was very good. The people were very pleasant and understanding. When I asked questions, they were very knowledgeable, helping me and getting me to understand more. It was very well. I didn’t have a problem with it, but I'm a little messed up ‘cause I get all these damn emails. I let them pile up and I erased them ‘cause I didn't wanna be looking through. So, I had to ask the rep to send me a copy of my stuff since they don't send it in the mail. They're paperless. Overall, I'd tell people to go ahead with Endurance. They told me to make sure I go to a dealership or a good mechanic, and then that person will get in touch with the company if something was wrong with my car.
Hi, Angela. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed May 16, 2026
I signed up for the full coverage and it was easy. My conversation with the rep was everything I expected too. They knew exactly what they were talking about.
Thank you for your review and for taking the time to share your feedback with us, Garry. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed May 16, 2026
I spoke with a representative by phone when I signed up for Endurance's extended warranty coverage. Most of my concern was the powertrain but they also gave me several offers outside of the powertrain. My experience is getting signed up with Endurance was easy. Their questions were straightforward. I just received the contract with what's covered and what's not. However, I saw where it says it ends at 114,000-mile or 2030. I was expecting it to be longer than that. I don't know what happens after that 114,000-mile.
Hello, Charles! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. If you have any questions, please reach out to us directly via feedback@endurancedirect.com and we would be happy to help! - Endurance
Reviewed May 16, 2026
I did my research and Endurance was one of the only companies that would take and cover an older car. Their customer service was absolutely excellent. They helped me make a decision. They answered all my questions and offered everything that they had to offer, and I liked it. So, it was good.
Hi, Oren. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed May 16, 2026
I wanted to feel covered. I'm retired and I didn't want any major expenses for auto repair. I signed up with Endurance and their process was excellent. It was easy and I did everything on the computer through the internet. They also told me everything about the policy and they were very thorough.
Thanks for sharing your experience, Raynald! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed May 15, 2026
My contact with service providers has been excellent. Anell served me in an excellent manner. She was prompt with emailing me with information as soon as I ended the call. This was a pleasant and informative conversation. 5 pm Friday May 15th '26. Sincerely Sandra ** S.C.
Thank you for your review and for taking the time to share your feedback with us, Sandra. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed May 15, 2026
Their agents are very efficient and polite. They all have an understanding and knowledge of the job they do. I will recommend Endurance to my friends and family. They are top shelf in the industry.
Thank you for your 5-star review, Alice! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance
Reviewed May 15, 2026
My warranty had expired, they sent me a letter stating the rates are going up. I called to make sure I WASN’T being put back into a warranty plan. They tried to scare me into buying a plan, telling me a certain part of my car was reported faulty and would cost thousands to fix. I told them my car is paid off, and those funds from car payment is being banked just for any repairs and didn’t know how long I was going to keep the car. Anyway, stay away.
We're sorry to hear you've had a negative experience, Sherry. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed May 15, 2026
ENDURANCE EXTENDED WARRANTY FOR CARS.. DO NOT BUT THEIR INSURANCE. THEY ARE A SCAM. They will find anything to deny something they have to pay for. Even if you have two names and you don't give them one they will say you're the wrong person. Be extremely careful with their company! FRAUD.
Thank you, The Endurance Team

Reviewed May 15, 2026
The first problem that I had with my car which was a bad fuel pump was taken care of with no problem, but when it came to the major problem which was a leaking transmission, which apparently I was supposed to be a mechanic and know that my transmission was leaking after having brought my car in multiple times over the past year to certified mechanics who never mentioned anything about a leak and because my car has a drop pan which apparently catches the leak before it hits the ground my claim was denied and I was stuck with an 8000 bill after fully paying my policy out. I used to refer a lot of family members and friends to Endurance, which I will never do again because they are just like any other warranty company, they are only willing to pay out as long as it's nothing major.
The Endurance Team
Reviewed May 15, 2026
Katherine was very helpful at explaining everything and was very friendly and courteous. Keep up the good work.
Thank you for your review and for taking the time to share your feedback with us, Jeff. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

Reviewed May 15, 2026
Scam company. My husband had a policy. The customer will pay thousands to Endurance for the policy then when it comes to coverage you will not only pay out of pocket for half the costs of repair but they will also only pay for the cheapest pot metal garbage parts that won’t last 500 miles.
We're sorry to hear you've had a negative experience, Holly. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed May 15, 2026
when I talked to the Endurance salesman, the signup process was easy, and he explained the warranty. Their price was good, as well.
Thank you for the 5-star review, Cynthia. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 15, 2026
I love my truck and I don't want anything to happen, but still, I had Endurance Warranty because it works for my sister. She told me she has this and she only had to pay $100. When she had a problem with her vehicle, they covered it. I wanted my vehicle to get warranty on it, so I signed up and everything was good, including the rep. They told me that I have to pay every month and that the coverage is gonna be over four years.
Thank you for the 5-star review, Geneva. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 15, 2026
I got Endurance Warranty's best plan after their competition dropped me. I bought a '22 Nissan Frontier, and it had cold air intake and a dual exhaust system on it. Somebody put them on before I bought the truck and I told them it was stock, then I discovered that it wasn't. Somebody added a couple things to it, and I called the company back and told them what had been added to it, but I didn't realize it was on there when I bought it. It was six months already and that company told me they couldn't cover it even though I've had no claims. There's nothing wrong with the truck. It only had 24,000 miles when I bought it and it's only got 28,000 on it now. It's paid for and I can't believe they just dumped me because of a dual exhaust system.
I see Endurance Warranty on TV all the time with Danica Patrick. That's why I called them and signup was easy. However, the guy who signed me up told me I can get a discount and the price was gonna be $72 a month, but I'm paying 115. It's a bit more expensive than what I was told, but I can deal with it. I've got my truck covered and that's all that matters. I referred my brother to them as well.
Hi, James. Thank you for recommending us to your friends and family! We're glad your sign-up experience with us was a great one. - Endurance
Reviewed May 15, 2026
I talked to the Endurance rep for quite some time and he went over the coverage quite a bit. He was very nice guy, and very helpful. So, it was all good. I was a little confused at first, being I was dealing with Endurance and I was getting emails from another company. It was just the payment service for Endurance. But the sign up process was pretty easy.
Thank you for the 5-star review, Bryan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 15, 2026
I used to have CarShield, but I compared them with Endurance, and Endurance was better. When I signed up, the rep was very good. The cost is fair, but everything is high.
Thank you for the 5-star review, Charlie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 15, 2026
It was very easy to sign up with Endurance. We wanted a policy that would cover just about anything for that year, make, and model. We bought a little older vehicle and I understood that not everything could be covered. The person that talked to me about the policy was very nice and understanding. She helped me through any questions I had. I felt comfortable going with Endurance. I was surprised about only having to pay for it for two years, and then I get the other two years free. That really impressed me. Car parts today are extremely high. I'm retired with limited income, so it made sense for me to go with Endurance.
I've called Endurance a couple of times for general questions and everybody's been really nice and helpful and they reassured me. When something came up, I called and talked to the representative. He said, “No, ma'am, you don't do anything like this right now. It's all right.” But then I thought that couldn't be right. So, I called back the next day to talk to somebody else, and sure enough, he was right. The next person I talked to was a little more seasoned, and she reassured me that he was correct.
Thank you for the 5-star review, Ruth. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 14, 2026
Like any insurance policy the company is going to look for ways to save themselves money. I wanted original manufactured parts to complete my repair from the dealership but Endurance found cheaper parts and approved those for repair. My car is nine years old and while I hope to keep it a few more years I do plan on getting a replacement soon so I assume these parts will go on to outlast my concern. Other than that, the service worked just as advertised and saved me a lot on a major repair.
Hi, Michael. We're happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 14, 2026
I "was" comparing auto warranties and I 'chose' to go with Endurance because I knew CarShield "HAD TO PAY" all the movie stars, meaning I would be paying the movie stars. And I'm SO GLAD I chose ENDURANCE, because their prices FIT MY BUDGET!! Also, they worked to get me the Best FOR MY Money!!! PLUS... I DON'T CARE FOR Stephen A. Smith (he's a loud fake).... Thank You ENDURANCE🙏🏾.
Hi, John. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 14, 2026
The signup at Endurance was great and easy. I don't like being pressured, and I wasn't pressured through Endurance. I talked with Endurance, and we agreed to talk back in a week. We did, and it all fell together. It all worked out. Fortunately, I have not had to use it yet. But it’s good to know that in the event that something does happen, I have it right there. Everything's great, so far.
Thank you for the 5-star review, Devin. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 14, 2026
I have a Nissan, and I checked with my Nissan dealership, where I take my car, and they said Endurance had some pretty good reviews, and they’re pretty good as well. They worked well when they sent them claims. Their price is fair as well.
Hi, Roberta. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 14, 2026
A friend of mine has Endurance and he said it was very good. They were fast and did what they had to do, which was why I went with them. The lady I dealt with was very nice. If something breaks down at the value of what the car is worth, Endurance won't pay for it. They'll total the car, pay you for it and we can get another car.
Hi, Robert. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed May 14, 2026
I needed a warranty, and it was a choice between CarShield and Endurance. CarShield was everywhere, and usually when companies are pushed like that, they’re not always up to what they claim. So I went with Endurance and I’m satisfied with them. I signed up sometime last year and the customer service was excellent. Submitting a claim was very easy and smooth. The Acura dealer called and it was all done. Courtney, the rep, was a very nice lady.
Hi, Muhammad. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 14, 2026
The warranty on our car ran out and I did some research on Endurance Warranty. It's been over a year now since I signed up and the price is good. It's not difficult to submit claims as well. My interactions with them has been good and I didn’t have any problem with anyone. The mechanic handled a claim for me, but one time, I thought I had some problem with the car. I had the car checked and we found the problem. All in all, I'm very satisfied with the company.
Hi, Caster. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 14, 2026
I was looking for an extended warranty that covered drivetrains and saw the reviews on Endurance, so I signed with them. It was really easy. They made everything very clear and they were very professional. I will give it 100%.
Thank you for the 5-star review, German. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

Reviewed May 13, 2026
Gordan was a real help. He got me a good rate and I will tell more people about Endurance. Thanks.
Hi, Ethan. We're happy to hear that our team provided you with excellent service. - Endurance

Reviewed May 13, 2026
I spoke to Courtney **, she was very helpful on working on my claim. You more professional people like her. I greatly appreciated what you do. Thanks, Roosevelt
Hi, Roosevelt. We're happy to hear that our team provided you with excellent service. - Endurance

Reviewed May 13, 2026
Hi people. I took my vehicle to get some things fixed that was suppose to be covered and lo and behold the lady on the other end at Endurance said my contract was up. Asked why. She said said 200.000 miles or 3 years whichever comes first. I said no person can put 200.000 miles on a car in 3 years. Kinda upset me but that's what I get for trusting them. NEVER AGAIN. Be careful people....
We're sorry to hear you've had a negative experience, Emma. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed May 13, 2026
I believe my experience is unique. I initially called to inquire about pricing for coverage. After a well-spoken sales pitch, I expressed that I liked the coverage but needed a day to discuss it with my bank and my wife. The representative insisted that I read my card information over the phone, and when I explained that I required at least a day to make security arrangements, he became very pushy and rude. So I do not think I will go this route with extended coverage.
We're sorry to hear you've had a negative experience, Herbert. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

Reviewed May 13, 2026
Endurance coverage was recommended to me by the sales manager at the Nissan dealership. It was very easy to find the right policy for me, the gentleman we worked with was full of information and very professional. The young lady I spoke with when I canceled, because I traded in my truck was one of the nicest people I've spoken with. She spoke to me about a few options that I could add on to my new car plan without being pushy. Very helpful.
Thank you for your review. Sharon. We appreciate you being a customer and helping share the word about us. We're here for you anytime. - Endurance
Reviewed May 13, 2026
Endurance has been great. Signing up with them was very easy. Their claims process is pretty easy as well. I've already had to do one or two repairs with them. They're a good company.
Hi, Ernest. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 13, 2026
After talking to Ms Kim **, it was confirmed that I made a good decision to go with Endurance for my extended warranty. She went over all of my perks and explained to me how over time I will be saving money. She also had me to look at their reviews from other customers so I will see what's others had to say.
Thank you for your 5-star review, Doris! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance
Reviewed May 13, 2026
I cannot make a higher recommendation for ENDURANCE. My first claim on my 2019 Corvette Grand Sport. The repair required replacement of the torque converter and the torque tube. The claim process was simple and easy to process
Thank you for sharing your positive experience, Michael! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance
Reviewed May 13, 2026
I did a lot of homework with all the third-party coverages from the dealership to others and I did the reviews. Then I called up Endurance and carried out my application. I liked their customer service and how long they’ve been established. Their reviews were very good, too. The main thing was, I can take my car to any dealership where I can have it serviced, so it's well-maintained, and I didn't have to take the car to some of the approved vendors that they recommend. Signing up was very easy and the gentleman I talked to explained everything in very fine detail. The program requires 1,000 miles or two weeks before it kicks into action, and I didn't think about it much because I still got warranty with the dealerships. The other thing that Endurance offers is the $500 deductible, which is pretty cool when you get in a car accident.
I have two new cars and they still got dealership warranties, but I still took out the policies with Endurance because I wanted to extend the protection so I'm not scared to drive the cars and worry about mileage. That's the purpose of a car and I would strongly recommend Endurance, especially if you own a nice car and you want to enjoy it than keeping it in the garage, having a minor ease with the miles. Also, nowadays, cars are so complicated, technical, and sensitive. It's a must to have insurance, even just for that. I have a BMW and a Yukon. My BMW is a beautiful car sports and I get to enjoy it now.
Jagdish, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed May 13, 2026
Endurance is everywhere. The advertisements are in every place, so it's a big company. I asked AI what the best company was to get an extended warranty and it gave me CarShield, Endurance and another company. Then, they broke down why Endurance was better than CarShield and the other company. So, according to AI, Endurance is the best company in New York State that offers an extended warranty. It’s been about a month since I signed up with them. The person was very professional and followed through on all of the things that we discussed. I'm happy with the service.
I've seen people who got stuck in situations where they did not have an extended warranty and something went wrong with their vehicle, and they wound up having to pay out of pocket. And that's something that I was trying to avoid at all costs. Getting the warranty is something that I should have done months ago, but I procrastinated. I finally got it and I'm comfortable that I'm covered right now in the event that something happens.
Thanks for sharing your experience, Lawrence! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed May 13, 2026
I had Endurance years before on a car that I bought, and I had good service with them. The process for signing up was easy and I was fine with it and how I had been enrolled. I was satisfied with the service.
Hi, Jonathan. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 13, 2026
I had a wonderful time speaking to the rep from Endurance. He answered all of my questions.
Hi, Deborah. We're happy to hear that our team provided you with excellent service. - Endurance
Reviewed May 13, 2026
Signing up with Endurance Warranty was easy, and the rep made sure I understood everything. He was professional. I haven't been able to use Endurance or experience it, but I know when I do, it will be very helpful. You should get it. It covers a lot more than what I expected. Also, it's good that Endurance has the app. It's useful. I haven't explored it, but it's where everything is.
We're glad to hear you had a positive experience with Endurance, Natasha! Your feedback means a lot to us, and we're here whenever you need support.
Reviewed May 12, 2026
They are one of the worst companies to deal with. No wonder they have a class action lawsuit against them. Waste of money cause they won’t pay.
Thank you, The Endurance Team

Reviewed May 12, 2026
I am pleased with the customer representative named Melinda. She went out her way to assist & help us where others didn't seem that helpful. Very superb attitude & customer service.
Thank you for your 5-star review, Frankie! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

Reviewed May 12, 2026
It was a simple and pain free set up. Katherine was awesome and was able to find better discounts than I was originally quoted.
Thank you for the 5-star review, Jeremy. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 12, 2026
I have not had it very long. Everyone I have talked to are very nice and helpful and will let people know how it goes when I get to use it for my truck. I will be using it soon for my 2016 Dodge Ram 1500 EcoDiesel Laramie.
Hi, Misty. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

Reviewed May 12, 2026
I had a great experience with during my phone call today, May 12th around 9:15am. I truly wish I could remember the representative’s exact name — I believe it was something like Ranesha, so I apologize for that! She was incredibly patient, informative, pleasant, friendly, and very helpful throughout the entire call. She also took the time to explain extra information about my policy that I wasn’t aware of, which I really appreciated. Excellent customer service and such a positive experience!
Thank you for your 5-star review, Tina! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance
Reviewed May 12, 2026
I'm 80 years old and saw Endurance Warranty on television. I've had other companies in the past I was dissatisfied with. I called them up, told them what I wanted, and the price was right. I selected it and got it all. I would tell people to try Endurance. Everybody has a different taste and people have to try something.
We're glad to hear you had a positive experience with Endurance, Robert! Your feedback means a lot to us, and we're here whenever you need support.
Reviewed May 12, 2026
I advised the dealer that I had the Endurance coverage on my car. The dealer called me a little bit later that day and said, "Okay. It's covered by your Endurance policy." And I just had to pay my deductible. That was it. It was that smooth.
Hi, Richard. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 12, 2026
I've used Endurance a couple of times. I just took my car to the dealer, and they did everything. Endurance was fine. However, they only gave me like a 40,000-mile plan.
Hi, Kirsten. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 12, 2026
I checked out three companies and I liked the price with Endurance. I got the four-year coverage but I haven't used it yet. But so far, I would recommend them.
Thank you for the 5-star review, Oscar. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 11, 2026
Tabitha was very nice and explained my warranty in detail. I definitely recommend using Endurance. They are the best warranty by far.
Thank you for the 5-star review, Jonathan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 11, 2026
I am extremely disappointed with my experience with Endurance Warranty Services and their Secure Plus coverage. I purchased this warranty believing it would protect me from major powertrain repair costs. My 2021 GMC Sierra 1500 SLT recently developed a transmission valve body failure, and the dealership submitted the repair claim to Endurance. I was then informed the claim was denied because the “line pressure solenoid” allegedly is not covered under my contract.
After reviewing my Secure Plus contract, I believe this denial contradicts the actual coverage language provided by Endurance. The Secure Plus contract specifically states under TRANSMISSION coverage: “Transmission Case and all internally lubricated parts plus: Torque Converter, Flywheel/Flex Plate, Vacuum Modulator, Electronic Shift Control Unit, Transmission Cooler, Transmission Mounts, Oil Pan, Slave/Clutch Master Cylinder, Pilot Bearing, and Throw-Out Bearing.”
The failed line pressure solenoid is not a routine maintenance item or external wear component. It is part of the transmission valve body assembly and directly controls hydraulic pressure and transmission operation. The valve body and associated solenoids function together as part of the transmission’s internal control system. What has made this experience even worse is the lack of transparency and documentation. Most communication from Endurance has been verbal only, and they refuse to provide detailed explanations or coverage determinations in writing. Customers should not have to fight this hard to understand why a major repair is being denied.
All maintenance on my vehicle has been performed through GMC dealerships, and I upheld my responsibilities as a contract holder. Yet when I needed coverage for a major transmission failure, I experienced delays, inconsistent explanations, and what appears to be a denial inconsistent with the actual contract language. I strongly encourage anyone considering Endurance to carefully review their contract and understand that even when coverage wording appears clear, you may still have to battle to get repairs approved.
We're sorry to hear you've had a negative experience, Clinton. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed May 11, 2026
I have an older vehicle that has lower mileage & wanted to have a good warranty coverage. I tried a couple of other known companies out there. I was not really satisfied with what they offered for the cost & ease of using them. When I checked with Endurance to see what they offered I was most impressed with the coverage, deductible & cost! It was just what I was looking for. As an older woman, I feel very good about the decision to switch to Endurance. It makes me feel secure out on the road if I have any problems. The price met my budget. The Representative was very knowledgeable & talked with me like I was a friend. She was not doing sales pitch, she was genuinely concerned with my needs.
Thanks for sharing your experience, Alisa! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed May 11, 2026
I had a different auto warranty and when I signed up for it, the rep told me they were going to cover all the stuff, but when I tried to use it, they didn’t cover anything. When I signed up with Endurance, it was easy and the customer service rep knew what he was doing. Any questions I asked, he had an answer right off for me. The price is great and I have the warranty on two vehicles.
Thank you for the 5-star review, Lita. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 11, 2026
I got coverage from Endurance Warranty for the powertrain and electrical. The representative who helped me get everything set up was professional. She was extremely informative and helpful in my understanding of the whole process.
Thank you for the 5-star review, Richard. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 11, 2026
The lady that I talked to was friendly and was informative of what I needed to know. She was super nice. So, I liked that. I talked to some of the other companies and half of them couldn't speak English. I didn't understand what they were saying. They didn't even know what was really going on. When you ask a question, they don't know how to answer it. But the Endurance lady was great at all of it.
Thank you for the 5-star review, Shane. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 11, 2026
I was looking for insurance, and I went through everyone that I knew of. I went on Google and looked it up, and it showed me, Elephant, Endurance, Insure, and some other ones. I just clicked on Endurance, and I went forward with it. A guy helped me. This is not my first time getting insurance, and he was the coolest person. He was so down to earth, like I knew him. It was lit.
Thank you for the 5-star review, Michelle. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 11, 2026
Everyone I spoke to was great. Everybody answered all my questions and got me taken care of. I signed up with Endurance Warranty about a month ago and the price was all right. I wanted to make sure that if anything happened, I have my car covered and we'll see what happens over the next four years. Normally, an extended warranty program says they cover everything, but when someone gets right down to it and need them, they're not there.
Hi, Wayne. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed May 10, 2026
Endurance sells PEACE OF MIND. Their service (and I do mean SERVICE) was exceptional—but what blew me away? How reasonable the monthly fee IS. As a single person I no longer give concern to the “what if’s” of car ownership! I’m covered should my transmission tank on me….thanks for such a great service and product.
We're blown away by your positive words, Katherine. We appreciate the time you took to write such a detailed review. Thank you! - Endurance
Reviewed May 10, 2026
I did some research, and I liked the perks and the price of Endurance. The rep who helped me sign up was great. I've been with them for a couple of months now.
Hi, Dieter. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance
Reviewed May 10, 2026
Our car which is a 2012 Cadillac SRX is getting a little older, and I keep it in really good shape. I normally take it to the dealer for everything that it needs. We’re retired and on a fixed income and if we had a catastrophic repair, then that would really take a lot from our funds every month. I wanna protect ourselves and we went with Endurance. The rep who signed me up was very helpful and cordial. She was not pushy at all. She did a good job, other than I forgot to ask her about the $300. I saw on the tube right about the same time we got the contract that they had an offer of $300 off. She didn’t mention that to me. Hopefully, they’ll be able to honor that. The price was a little bit high and I wish the policy had more coverage.
Hi, Rick. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed May 10, 2026
Endurance’s customer service was good. The gentleman was able to answer my questions. It was a good experience. I didn’t feel pressured. Signing up with them was easy.
Thank you for the 5-star review, Emily. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 10, 2026
Signing up with Endurance was good. The reps I worked with were professional.
Thank you for your 5-star review, Roy! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance
Reviewed May 10, 2026
My boyfriend recommended Endurance to me and told me that they're really good. I decided to purchase it. The sign-up process was good. The rep was really nice. He explained everything and everything was great.
Thank you for the 5-star review, Imelda. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 9, 2026
It was my first time buying a Mercedes-Benz and knowing how much repairs and everything else can be on them, I was interested in possibly getting an extended warranty for it. I was gonna go through the dealership but I was at work. I had some time and I started googling it. Endurance came up, so I read through it a little bit. I started talking to the guy who called me, and the next thing I knew, I was breaking out my credit card. The guy was good and I made a decision without even talking to my wife. The thing was, I wasn't gonna be able to get back with that guy who'd already invested time with me. I don’t wanna call back later tonight or tomorrow, and then somebody else just takes credit for all this guy's work, either.
I had a nice conversation with the gentleman. It sounded like a good deal and Endurance had good reviews. People were happy with the service. Price-wise, it was reasonable for what you're paying and what you actually get. It was a very good value. I’m paying for this plan for four years, and the fifth year is free. The plan became available a month after I signed up for it. It was a great experience with Endurance.
Thanks for sharing your experience, Jason! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed May 9, 2026
Updated on 05/31/2026: Endurance said it took 6-8 weeks to process a refund. Well, after 10 weeks I called and they said I'm not getting a refund BECAUSE they deducted claims from the amount due me. I've never heard of an insurance policy that deducted claims from a cancellation refund. It's not how insurance works under normal circumstances. Then, they didn't have the courtesy to let me know, I had to call again.
Original Review: When I selected Endurance I thought I was getting the best. I had to cancel the coverage as I bought another car and They tell me it takes TWO MONTH to process a refund. In an automated world that is absolutely ridiculous. Over six weeks have gone by and no refund and not very helpful when I call. I'm disappointed in the company to say the least.
We're sorry to hear you've had a negative experience, Mary Alice. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

Reviewed May 9, 2026
I had a good experience with The person that helped me, was very detailed about how the insurance works and what this insurance covers. I believe that I made a good choice with this Endurance insurance.
Hi, Lloyd. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed May 9, 2026
I have a 2018 vehicle that did not have any coverage. It’s been totally paid for since we bought it and it has very low mileage, but I can't afford if a transmission went out. I needed something to cover it. I had a policy with another company, and I wasn't happy with what they were charging me. I looked at three or four companies and found Endurance to be a little more reasonable since I am a widow. It was cheaper for me to make a monthly payment than a huge payment at once. Endurance explained things very well and the rep I signed up with was very nice.
Thank you for the 5-star review, Priscilla. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed May 9, 2026
I had difficulties signing up for Endurance at first, but after we worked everything through, then it was okay. I gave them my miles and everything. I paid them money. Then I had a seven-day waiting period versus a 30-day waiting period on this one here. When my truck had a problem, I couldn't get it fixed because of the mileage. So, I was pissed about that. They were like, “That's not the mileage that we have.” I said, “That's the mileage that I gave you. Nothing has changed." So, we went back and forth with that. I talked to about four different people. After that last one, then they addressed it well.
Thank you, The Endurance Team
Reviewed May 9, 2026
I needed an extended warranty on the type of vehicle I have. I had seen certain things that Endurance did that I liked. My signup experience was good. The person that I talked to explained everything well. They helped me understood better. I was impressed with the warranty that they have. The one that I got covered my whole vehicle. Everybody doesn't give you that.
Thanks for sharing your experience, Leroy! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed May 9, 2026
I called CarShield and had an uncomfortable phone call as they had too many questions. I kept seeing Endurance on the television, so I decided to call them. The people I talked to were courteous and gave me the information I needed. They also gave me a discount and it was easy to communicate with them, which was the biggest thing for me. It wasn't pushed and I didn't have to make a decision right then. So, I went with them and I’m very satisfied. I had to put 1,000 miles on my vehicle first and once that happened, I made a phone call, gave them my mileage, and I got the contract. One time, I called to inquire if they covered a certain thing and their rep said that my coverage is covering everything except maintenance. All in all, I would tell my friends to get Endurance. They're the ones you should have.
Dorothy, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed May 8, 2026
I attempted to cancel my contract and request a refund after my vehicle was totaled, as there is no longer any need for the warranty coverage. During the call, the representative repeatedly tried to persuade me to keep the contract active, which I found confusing given that the vehicle no longer exists. I was simply trying to move forward with the cancellation and refund process based on the circumstances.
Thank you, The Endurance Team
Reviewed May 8, 2026
Tabitha G was awesome! She gave me all the information I needed and some that I didn't know about that was also helpful. She's a great asset to your company. Thanks for the help. Tabitha, great job!
Thank you for your 5-star review, Erwin! We will share this with our customer experience team and Tabitha to let them know to keep up the amazing work. - Endurance

Reviewed May 8, 2026
Endurance warranty isn’t worth the paper it’s printed on. I got this warranty to not have to worry about my vehicle breaking down. I have had a claim for months now that they keep asking for more paperwork and any reason not to pay for my transmission. When I first got my plan they said if I was not happy I could get a full refund but I asked about a full refund because they haven’t done a damn thing for me and they said it would be prorated. I wish I had never signed up with them. Now they want to keep some of my money even though all they’ve done is make my life harder. I’ve Been without a vehicle 2 months now and the claim has Been in for 6 months. Don’t waste your time or money. I would give them a negative 100 if it was possible.
The Endurance Team
Reviewed May 8, 2026
I would like to extend my appreciation to the support I got from Courtney **. She was a great help to me and for your company.
Hi, Warren. We're happy to hear that our team provided you with excellent service. - Endurance
Reviewed May 8, 2026
The person who helped me was very knowledgeable & assisted me as much as possible.
Hi, James. We're happy to hear that our team provided you with excellent service. - Endurance
Reviewed May 8, 2026
Excellent customer service representation. Knowledgable and thorough explanation of a policy. We will forward information of Endurance to others who need car insurance coverage. We expect to cover any future automobiles with Endurance.
Thank you for your review and for taking the time to share your feedback with us, Rebecca. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed May 8, 2026
I have read so many negative reviews about endurance on different Facebook posts and things of that nature. My personal experience 💯💯💯⭐️⭐️⭐️⭐️⭐️. I have a 2017 Cadillac Escalade ESV.. It took less than 5 hours for my shop diagnosed. Send my claim over and for Endurance to honor my policy and even fixed My strut, which I had no idea was leaking. So My advice is do your own research. Make sure you make your payments and make sure your checks for your vehicle all handled, go to an ASE Certified mechanic..THINGS ARE ABSOLUTELY BRILLIANT... I am not paid for this review!!! THEY SAVED ME!!! THANK YOU ENDURANCE
Thank you for the review, Trey! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance
Reviewed May 8, 2026
The individual at Endurance who set me up was excellent. Their service has been excellent as well. I would highly recommend them.
Alex, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed May 8, 2026
I did research on other companies, and Endurance was the only one that pretty much handled all the claims themselves and not a third party. I've been with them for two years now, and their customer service has been good. I had one claim, and they paid it, so I was good.
Hi, Bobby. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 8, 2026
Endurance is one of the top companies, and it caught my interest since my vehicle was coming to the end of its factory warranty. Signing up online was easy. I'd recommend it to others.
Frans, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed May 8, 2026
I was signed up with another warranty company, but it was month to month. So, I called Endurance and signed-up for a three-year program. I've been with Endurance for about three weeks now. The rep who assisted me was so nice and friendly. I like the incentives and the low deductible that he gave me. He also gave me extra miles on my vehicle and all of the discounts for my age and my the dual cars. Plus, he gave what was due since my friend referred me.
Thank you for the 5-star review, Jacqueline. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 8, 2026
My car is older and there was no warranty on it. If something would go down, I didn't want to have to come out of pocket with spending all of that money to get it repaired. I decided to go with Endurance and I signed up two weeks ago. The lady that I spoke with was very knowledgeable and attentive. She gave me multiple options. The policy that I got includes roadside assistance and reimbursement of car rental for up to a week. The price is reasonable at 170 something a month. At the moment, I feel pretty good about them, though I don't know how things will work if I have to put a claim in.
Thank you for the 5-star review, Sherry. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 7, 2026
I have had Endurance coverage on two different vehicles since February of 2024 and have attempted to get a claim on both vehicles and have been refused coverage both on engine items. This company is a major RIP OFF. They don't cover nothing that I have ask about.
We're sorry to hear you've had a negative experience, Dennis. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

Reviewed May 7, 2026
Hello, my auto claim ** was denied due to pre existing per your staff. I spoke with Mauricio and Mersades. I was advised that a supervisor would be in contact with me in a few hrs and that never occurred. If this would have been explained to me when I was sold this Elite plan I won't have paid for it. Please reconsider my claim as this is the first time I've ever used this coverage. The items that need repair should not be considered pre existing as this seems like an unlawful scheme to not pay claims. I will seek legal action if this issue is not resolved to my satisfaction. - Xzavier
Reviewed May 7, 2026
Do not want them, they did not pay my claim on the vehicle I had covered.
We're sorry to hear you've had a negative experience, Travis. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

Reviewed May 7, 2026
Karolyn was extremely helpful. I recently lost my job and wanted to cancel my service. But I really wanted to keep it. So she set up a deferment so I could continue my service. Thank you so much Karolyn.
Thank you for your review and for taking the time to share your feedback with us, Eric. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

Reviewed May 7, 2026
Called customer service today and my representative was delightful. She answered all my questions and even sent me a copy of my updated contact without me requesting it. She was professional and went above and beyond my expectations.
Thank you for your review and for taking the time to share your feedback with us, Alakisha. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

Reviewed May 7, 2026
Current customer service personnel is helpful in trying to get me a full refund because I specifically asked that even paying the premium for having a lift kit and 35" tires am I covered and sales replied yes I am covered. Turns out they have a 4 inch overall limit so my coverage is void. So be cautious if you have anything after market even a radio because they will find a reason to void coverage. I put yes recommended but with a enormous caution sign.
Thank you,
- Endurance
Reviewed May 7, 2026
"Don't be misled by the high-budget radio ads. Endurance operates on a system designed to collect your money while making it nearly impossible to get a claim approved or even cancel your policy. Like other 'extended warranty' giants, they use complex fine print to deny legitimate repairs, often leaving the owner with a massive bill and a worthless contract. What is even more predatory is their cancellation process; they make you jump through endless hoops just to stop the monthly payments. For anyone trying to manage a budget and keep a vehicle on the road, this company is a liability, not an asset. Save your money and build your own emergency fund instead of trusting it to a company that prioritizes their bottom line over their promises."
We're sorry to hear you've had a negative experience. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

Reviewed May 7, 2026
Hi I’m Carleen **. I been paying my warranty loyalty for month now. Never used the warranty at all. My transmission went and they found some loophole not to pay for repair. I’m 67 years old. I feel they took advantage of me and the repair is over 5000 dollars and I paid well over that and now the don’t want to honor my claim.
The Endurance Team
Reviewed May 7, 2026
Getting everything set up with Endurance Warranty was a great experience. The process was very easy. Their was telling me everything that I needed to know about it. I was looking for bumper-to-bumper coverage and that was what I got. I was told I may start to use the warranty after 1,000 miles and 30 days.
Thank you for the 5-star review, Gregory. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed May 7, 2026
With our car, we don't turn around and travel very far. We don't even put 20,000 a year on it, but we felt as if we needed a warranty because our car was getting older, and the old warranty was getting ready to expire. I saw Endurance's ad and when I went pricing for the different warranties, theirs came in the best. So, that's what we went with. I filled out my application online and navigating the website was very easy. We're happy with Endurance Warranty. We've had two claims wherein the water pump and the timing belt had to be changed and we had no problem. They were very timely. From the time that we filed the claim to getting it fixed and having it paid and receiving our car back, it was excellent.
Hi, Jacqueline. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed May 7, 2026
My Kia Sorento was out of warranty and I called Endurance, and they signed me up. I’ve had them for about four years and they come through every time. I had a couple of claims and I just took the car to the mechanic and he did the work. He sent the bill to Endurance and they sent back the money.
Hi, John. Thank you for your continued trust in Endurance. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance


