Endurance Warranty Reviews
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About Endurance Warranty
Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.
- Six customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- No motorcycle or ATV coverage
- Some complaints of denied claims
Endurance Warranty Reviews
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- 4,916,070 reviews on ConsumerAffairs are verified.
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- 4,916,070 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 7, 2026
The company where I bought the car from had an extended warranty on my car, which was about to expire. I asked them, "What do I need to do to extend it?" They referred me to Endurance because they had the same thing they had on my other one. Signing up was easy. Sign up with them.
Hi, Steven. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- Endurance
Reviewed Jan. 7, 2026
I had an excellent experience when I signed up with Endurance. The rep was very friendly and knowledgeable, and that was why I took them. He asked me if I had any other questions, which he answered. I watch for the prices and Endurance has better pricing than the other companies. I have 140,000 on my car too, and that's another reason I went with them.
Charles, thank you for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.
- Endurance
Reviewed Jan. 7, 2026
Go with Endurance, not CarShield. The engine would be $200 out of pocket, and the transmission, $500 out of pocket, but not with Endurance. Their price is reasonable. Also, I was told I won't have to make any monthly payments to Endurance on the last year and a half.
Hi, Robert. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one.
- Endurance
Reviewed Jan. 7, 2026
I like Endurance Warranty's ad on TV. I'm glad they serve California because many places don't. It was easy to sign up and accurate. However, when I make a phone call during their business hours, I want somebody who is capable of helping me and not transferring me to anybody answering or another recording, because they knew they weren't open. Other than that, so far, so good. We'll see down the line what that would be like if I need them.
Thank you for the 5-star review, Sheila. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help!
- Endurance
Reviewed Jan. 7, 2026
HORRIBLE company. AC Compressor went out NOT COVERED, Rear view camera went out NOT COVERED. Even though I have the best plan they have to offer and those components are listed-they will tell you it's denied because blah blah blah blah.
Hi, Andre. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right.
Thank you,The Endurance Team
Reviewed Jan. 7, 2026
I like the way that the salesman presented Endurance. Also, the customer service was very good.
Thank you for your 5-star review, Steven! We will share this with our customer experience team to let them know to keep up the amazing work.
- Endurance
Reviewed Jan. 7, 2026
I heard about Endurance online. The rep was very good and informative.
We're glad to hear you had a positive experience with Endurance, Dan! Your feedback means a lot to us, and we're here whenever you need support.
-Endurance
Reviewed Jan. 7, 2026
My son has CarShield. He told me about it, and at the end of the day, I needed to get something. I see all these ads on TV all the time, what companies cover and don't, so I said, “Before something happens, it could be crazy.” I haven't started other than paying my initial payment. But signing up with Endurance was very easy. It was informative based on what the basic needs would be if something occurred. I like what they told me. All the boxes that I felt needed to be checked with the main things about my car have been addressed, like I'll be able to change the light bulbs.
We're glad to hear you had a positive experience with Endurance, Earl! Your feedback means a lot to us, and we're here whenever you need support.
-Endurance
Reviewed Jan. 7, 2026
I looked at the different programs, but the ratings on Endurance Warranty were much higher than the others. I had a policy on my van, and it was about to reach maturity. I went in and increased it by another 100,000 miles. I took the car in to the car dealership, and the original warranty on the car had run out. I said, "I've got the Endurance Warranty." I gave them the card with the phone number. The dealership handled it directly with Endurance. They said, "We'll call Endurance and make sure it's covered." And when they handed me the bill, it was 0. I'm very satisfied.
Thank you for sharing your positive experience, Daniel! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs.
- Endurance
Reviewed Jan. 7, 2026
I've got 2018 Prius. It's not giving me any problems, but when you get this old, it's due, so I wanted full coverage. I spoke with a rep at Endurance and they were very knowledgeable. I was impressed with the approach and I've been encouraging people to do Endurance even before I did it.
Thank you for the 5-star review, Charles. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help!
- Endurance
Reviewed Jan. 7, 2026
My Toyota pickup is a 2016 and I'm in love with my truck. It has 160,000 miles on it and ran beautifully. I bought the policy from Endurance in March and in late November, my transmission started failing. So, I'm glad I did it. When everything goes right and when there's no problem, that means it’s great, which was the way it happened with Endurance.
I took the truck to the shop where I've had it worked on and I told them what the problem was and that I have the Endurance warranty. They said I had to prove that I’ve done previous maintenance on the transmission and the car. I keep files, and there was maintenance done. So, I made copies of it and gave it to the automobile shop. I never heard from them again with regard to any question from Endurance. My wife and I went on a vacation and we came back, and my truck had been repaired. They replaced the transmission. Everything went perfectly.
Thank you for sharing your experience, Lucas! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. We’re also glad the claims process was smooth and hassle-free for you—that’s exactly what we aim for!
Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!
-Endurance
Reviewed Jan. 7, 2026
Endurance is a Rip off. I was with them for 2 years. I had 2 of my cars under warranty. When it was time to use my warranty on one of my cars they declined the repair and said I didn't have the Recommended tires on the car so that is how they back out. Don't fall for the SCAM..
Hi, Joe. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right.
Thank you,The Endurance Team
Reviewed Jan. 6, 2026
I purchased a 2020 BMW X5 at the end of August and also purchased a warranty with your company. The vehicle had about 51k miles on it when I purchased it. In December I started feeling a vibration so I took it to my mechanic and they determined it was the transfer case. We filed a claim with Endurance and after 3 weeks of jumping through the hoops required for the claim which included taking the transfer case out and opening it up to send pictures, the claim was denied for wear and tear, miles and time.
When I requested to speak to a manager I was told they would call me back. The manager called a few hours later and informed me that the claim is denied and there was nothing I could do. He indicated that I purchased it knowing it had the issue. I told him I would never spend $50,000.00 on a car that had a major mechanical issue. That isn't even rational. I asked for the claim to be reviewed again and asked to speak with his boss. He said there is no one else to speak with, that he is the one to make the decision and it is denied.
I spoke with BMW tech and they said that the transfer case would not have wear and tear at 54k miles. They also verified that there is no recommend or required service for the transfer case at that mileage or before. I spoke with the dealer I purchased the vehicle from which is a very respected dealership and they also said that it went through a very thorough inspection and nothing was found wrong with it. I am paying $274 a month for the best warranty with Endurance and my 1st experience when filing a claim is to be denied, insulted and basically called a liar. This is absolutely the worst warranty I have ever had and I always purchase warranties with all of my BMW. Also just for a little more info. This is my 4th X5 and my 12th BMW with xdrive. My 3 other X5s all are xdrive and none of them had ever had transfer case issues. Not even after one of them reached 320000 miles!
Marlowe, we’re sorry to hear that you had a less-than-satisfactory experience. We pride ourselves on our customer service and the high-quality standards we maintain. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.
Sincerely,The Endurance Team
Reviewed Jan. 5, 2026
Very good at her job explaining how to add my new car to policy. Also canceled a policy due to totaling my Corolla 2015.. I also enjoyed how she made me feel special during our call. She was very helpful.
Thank you for the 5-star review, Patricia. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help!
- Endurance
Reviewed Jan. 5, 2026
Very shocked at today's experience. I have been with Endurance 5 years and luckily never needed a major repair so have never used it for anything other than maintenance. Today I went to renew and add an additional car and the quote was almost 5x what I am paying with them now. When asked why the rep was a little abrasive in his answering and to be honest did not care if I stayed or left based on his tone and answers. We have opted to keep searching.
At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right. Thank you for being an existing customer and we hope to regain your trust with the renewal process.
Thank you,The Endurance Team
Reviewed Jan. 3, 2026
I have Endurance extended warranty but I don’t know anything about what I’m paying for. I’ve been paying for almost a year and never filed a claim but feel like I am being treated as a stepchild. Receipts my **, y'all know I paid for this shit. Don’t play with me. I won’t play with you.
Hi, Tyrone. When time allows, please send us an email at feedback@endurancedirect.com so we can learn more about how your experience with Endurance could have been better.
Thank you,The Endurance Team
Reviewed Jan. 2, 2026
I had to cancel my policy because I couldn't continue financially. The representative was very friendly and helped me through the cancellation process seamlessly. I do intend to go back when I am able.
Hi Sandra! Thank you for sharing your experience with us. We're glad to hear that our representative was able to assist you efficiently during the cancellation process. We're committed to providing excellent service and hope to welcome you back in the future when you're ready. If there is anything else we can assist you with, please don't hesitate to let us know.
- The Endurance Team
Reviewed Jan. 2, 2026
Salesman was very polite and helpful. She explained everything in detail. Just very helpful. Made sure I understood everything, just outstanding service. I would recommend you give it try. She was best salesman that have had in years.
Raymond, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed Jan. 2, 2026
Asking an operator at Endurance, for a list of places that accepted Endurance insurance, I was given a website to refer to. That took me right to Endurance's Competitor. Bad move! Leaving less than perfect response on this site, my input was not accepted.
Hi William. Thank you for sharing your experience. That is certainly not the experience we want our customers to have! Please reach out to us directly via social@endurancedirect.com so we can investigate your concerns further.
Thank you,The Endurance Team
Reviewed Jan. 2, 2026
The agent available was very helpful and understanding. Was easy to work with and explained the worry about my vehicle. The agent was very helpful with letting me know different locations to take my vehicle and what is covered. Thank you.
Thank you for your review and for taking the time to share your feedback with us, Latesha. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed Jan. 2, 2026
I had an amazing experience with customer service, the representative was very quick to give me a call back. The representative was also very kind, knowledgeable and patient with me concerning my questions. And was able to explain the policy to me. Thanks to the easy process I was eager to join. I recommend to all family and friends.
Hi, Donna. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed Dec. 31, 2025
I had switched from an agency, and then I just needed to have coverage on my truck, and the dealer recommended Endurance. The process I went through with them was excellent. It was all done through the dealership. We took in the truck, and then the next day, they were there. And then by the third day, it was approved.
Hi, David. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help!
- Endurance
Reviewed Dec. 31, 2025
I had warranties on two cars. Fast, easy set up. Effective communication on all aspects of setting up the warranties. I recently traded in one car and cancelling the warranty was simple and easy. Ever person I've spoken with has been friendly, knowledgeable and extremely helpful. I am keeping my second warranty and will return when my factory warranty runs out on my new car. I highly recommend Endurance.
Hi, Cystal. We're so happy to hear that you love your coverage plan with Endurance and have always experienced friendly, knowledgeable service from our team! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed Dec. 31, 2025
I got an Endurance auto warranty from the dealership on my other car, and they are good at it, so I thought of putting them on the car I just bought. Their claims process is real good. They came, checked everything and took care of everything like they said they would. There were problems getting parts, but it wasn't an Endurance problem. So far, so good. The only thing I wish Endurance would do is when the dealership gives a warranty like that, it should be in Endurance's records to let me know when it expires.
- Endurance
Reviewed Dec. 31, 2025
I heard about Endurance Warranty on TV. Also, their review ratings were high. Signing up with them was good. Also, it was easy to make payments.
- Endurance
Reviewed Dec. 31, 2025
When I needed a warranty, I went with Endurance and the sign up process was good. I like that Endurance is consistent. I would recommend them.
- Endurance
Reviewed Dec. 31, 2025
I drive a lot and can only afford one car. I wanted to make sure that if something went wrong, money is not coming out of pocket because I can't afford a whole lot of unexpected car repairs. The factory warranty on my car has expired, and I wanted to make sure I was covered. I Googled a few and Endurance was the best one. The process of signing up with them is pretty simple. You just answer some questions and give them the details on the car, and they determine what level of coverage you either qualify for or you decide to take. The reps were all very easy to talk to and pleasant to deal with. They pretty much have the answers to every question I asked. This is the second time I've been a customer of theirs. I had to put a claim in a few months ago and they were extremely easy to deal with. It was a painless experience.
Hi Richard! Thank you for sharing your experience! We’re thrilled the sign-up and claims process were seamless and that our team provided clear communication. We know how important reliable coverage is, and we’re glad we could deliver a stress-free experience.
- Endurance
Reviewed Dec. 31, 2025
The customer service is good. The experience was good until I called back to check on my policy two weeks ago. This guy came in saying I didn't have a policy and they had on my deal. He said I was not in the system. When I got him off the phone, I googled and just multiple-choice the number they have. I got to a lady and expressed my concerns. I gave her my policy number and she looked and said I had a policy and how much I paid. It's making me skeptical. When I try to call them, I can never get through. I get all these different people blocking the number and saying this and that, and I get all these different numbers. But getting hooked up was good—it's just talking to somebody and being secure that you're gonna be covered.
Hi Antoniette! Thank you for your honest feedback. We’re glad our team was helpful when you reached out, but we understand how frustrating it can be to deal with outside interference during calls. Your comments are important, and we’ll review ways to make communication easier and more secure!
- Endurance
Reviewed Dec. 31, 2025
I was looking for a full coverage, and the representative from Endurance helped me get everything set up. They also gave me a timeline for when I could file a claim if I needed it. They were very respectful. My experience was very good, so I'd definitely say to a friend or family member to consider signing up with Endurance.
Hi Michael! Thank you for sharing! We’re happy to hear your experience with Endurance was positive and that you received the coverage and documents you needed. Your recommendation means a lot to us.
- Endurance
Reviewed Dec. 31, 2025
I needed a change from my other insurance and I asked somebody I knew who was using Endurance. That's why I decided to go with them. They had a good Better Business Bureau rating too. The signup was a positive experience. The price was a little slightly higher than what I was paying. But they very professional. I appreciated the fact that they didn't down the other company that I was using. I would tell others to ask every question that they wanna ask and see what Endurance says. Compare your knowledge that you already have with what they're telling you. I got a good feedback where they didn't oversell and they didn't undersell. Comparing apples to apples, they fit right on in.
Hi Cynthia! Thank you for your feedback! We’re glad the sign-up process was smooth and that our representatives provided a professional experience. Your confidence in our service is greatly appreciated.
- Endurance
Reviewed Dec. 31, 2025
Unfortunately, I'm dissatisfied with Endurance because they just denied a claim of mine, and I'm out of pocket 9,100 bucks. What happened was I drove down to California, and the motor blew up on my vehicle, about two and a half weeks after I got Endurance. But they said there was a 30-day wait period and 1,000 miles, and it was never mentioned to me during the signup. They just asked for the mileage, and I gave it to them. I’ve got a used car, a 2016, and it’s only got 62,000 miles on it. And they told me I’ve only driven 600 miles since I got the policy. So, I'm trying to deal with them right now.
Hi Wilbur. Thank you for your honest feedback. We’re sorry to hear about the frustration caused by the waiting period and mileage requirement. The 30-day and 1,000 mile waiting period is a standard part of all of our protection plans, but we understand how disappointing this miscommunication must have been and appreciate you sharing your experience. Your comments will help us improve communication and transparency.
-Endurance
Reviewed Dec. 31, 2025
The lady that I spoke to at Endurance was very nice. And she was my reason for signing up. But now that I need a claim, it's being denied for something that I did not think was an issue. And so, I’m not happy with Endurance because I feel that it’s not what it says it’s gonna be.
When I signed up, the lady I spoke with told me to give the approximate mileage. And then when they put the VIN number in, it would update. And she told me once the waiting period was over, I could file a claim. And as long as I hadn't done anything incorrect, I’m fine. And now, they denied the claim because of incorrect mileage. I also didn't feel that I've done anything incorrectly. So, I don't understand why my claim was denied.
I sent an email to the lady that signed up with me, and she sent an email back. And then she called, but I was unavailable. So, I sent her several emails back and told her that I was available, and I still have not gotten a response.
Hi Hope. Thank you for sharing your experience. We’re sorry for the frustration caused by the denied claim and lack of follow-up. Please reach out to us directly via feedback@endurancedirect.com and our team will be happy to discuss the situation further. We hope to work towards a solution and regain your trust.
- Endurance
Reviewed Dec. 31, 2025
Signing up with Endurance was awesome. The guy on the phone was awesome as well. He didn't rush anything. We just talked about the ins and outs of the policy. I got the full coverage, and he went over everything. He was very knowledgeable and also gave me the date and the mileage when the policy would start.
Hi Ernie! Thank you for your kind words! We’re glad our representative provided clear, patient assistance and that the sign-up process was smooth. Your confidence in your coverage means a lot to us.
- Endurance
Reviewed Dec. 31, 2025
The people from Endurance were easy to talk to and were very helpful. This is my first time to have this type of coverage. The approach was easy and the service was fine. I was comfortable with the price and I stuck with it.
Hi, Nilsa. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help!
- Endurance
Reviewed Dec. 31, 2025
Endurance's customer service is good. I haven't used the warranty yet, luckily. Overall, my experience is a 5.
Hi, Donald. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed Dec. 31, 2025
My son had been after me to get a policy because I already had to replace my transmission in my 2019 Ford Edge. I didn't wanna have to cough up another 7,000, which is why I decided to get a warranty. The rep explained how it worked and emailed me the contract. I wanted bumper-to-bumper coverage. It covers electrical and major parts like transmission and the engine. Dealing with the rep went well.
Hi, Diane. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! We hope your Endurance protection plan gives you peace of mind for all your journeys ahead.
- Endurance
Reviewed Dec. 31, 2025
Endurance sounded good about what they can do to help you with your car to get it repaired. If the car has to be towed to the destination, I can get a rental car on them. If I'm away, they can help me get into a hotel and they'll be able to help with feeding me. But I didn't like the price because I'm on a fixed income. The salesperson seemed to be very understanding. But now it has changed and I'm thinking about ending it. Endurance will fix your car if something goes wrong but you have to reach 1,000 miles first. There’s another company that said if I could get an oil change, they would waive the 1,000 miles.
Hi, Agnes. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed Dec. 31, 2025
We bought my wife a used vehicle and it was coming up close to 100,000 miles. It wouldn't hurt to have it covered. I saw the ads for Endurance and I checked the ratings, and it seemed to be listed high. Signing up was easy. The gentleman who took care of me explained everything and went through the whole cycle. Endurance was gonna send me the paperwork of what the policy was and some cards but I haven't received anything yet.
Hi, Gary. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! If you are still waiting on receiving physical documentation, please reach out to us directly via feedback@endurancedirect.com. We will make sure it is on its way to you immediately. - Endurance
Reviewed Dec. 31, 2025
My husband passed in September, and he had coverage before, but it had expired by the time I found the paperwork. I heard about Endurance on Facebook and I wanted something in case something happened, so I called them. Everything was good when I spoke with the representative and overall, it went well. Everyone was very friendly.
Hi, Peggy. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed Dec. 31, 2025
The pricing and the whole package were better with Endurance than the other companies I looked at. It’s been a good warranty, covering the oil changes that I get and a battery replacement. Endurance also helped out with the brakes. I have a car with about 166,000 miles and my warranty with Endurance is good until September. When I bought it, my original car warranty was ending at 100,000 miles. With how expensive cars are now, I didn’t want to invest in a new one, so it made sense for me to spend about $2,800 to protect my car for another five years. When I was shopping around, Endurance kept coming up as the most reliable extended warranty coverage.
The sign-up process was simple. I made some calls to other places so I had a good idea of where I stood when I talked to Endurance. They explained the cost, asked how many miles were on the car, and let me know there was a 30-day or 1,000-mile waiting period before coverage kicked in. I had to send pictures of my odometer. Then, they offered a payment plan. I put about $200 down and then, they charged my card around $70 a month for about three years. I received everything in the mail explaining what was covered and what wasn’t, and they explained the coverage I was signing up for.
Endurance can be improved by better explaining what other options might have been available, such as whether I could have gotten a better warranty at the time. But I wasn’t disappointed at all. I usually go to a Kia dealership for claims and they handle calling Endurance before any repairs. Some things were covered and some weren’t, and that process worked well with no issues. The oil change benefit has also been great. They pay $50 and I cover the rest. Overall, I got good value for the age of my car so I’m very satisfied, and I would use Endurance again.
Hi, Tony. We're so happy to hear that you're satisfied with your Endurance coverage plan and components such as oil changes! If you have any questions, please don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed Dec. 31, 2025
Signing up with Endurance was a quick and easy process. The rep gave me all the information that I should know.
Hi, Anthony. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed Dec. 31, 2025
The signup process with Endurance was good and the communication with the rep was good. It wasn’t difficult to get ahold of anyone. I'm approved for four years and the program started as soon as I signed up for it. It's not a problem making payments. It’s taken out of my credit card.
Hi, Gerald. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed Dec. 31, 2025
The customer service rep was good and everything was explained clearly. I would recommend Endurance to a friend.
Joyce, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed Dec. 31, 2025
Endurance had a little bit more to offer and I made the choice to purchase the warranty. Signing up was a good experience and the person who helped me was great. Overall, I'm very satisfied.
Hi, Sherri. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed Dec. 31, 2025
One of my daughters had a vehicle that was past the warranty, and she had an issue that cost her more than she could afford to fix, and this was a deciding factor for me to purchase a warranty. The sign-up process with Endurance was easy and everything was great.
Sidney, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed Dec. 31, 2025
Endurance is a great insurance to have on your car and it actually works. I had another vehicle on Endurance. I traded that vehicle in and got a new one, so I just transferred the insurance. I had a starter on my car that went bad. I took my car to the shop, and they basically communicated with Endurance. It's very easy. It’s important to have insurance because I really didn't want to pay for the total repairs out of my savings if something happens. Overall, I'm very satisfied.
Thank you for sharing your positive experience, JC! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance
Reviewed Dec. 31, 2025
I was online searching for some extended warranty for my used car and Endurance had a reasonable plan. I paid for two years and got three years free. But I have some things I noticed that I had to have fixed on my car, and some things weren't covered. But luckily, they weren't expensive. I'm gonna have to go back over another package with them to see how much more I would need to pay, but I got a really good deal compared to me just paying out of pocket. For the most part, it's been pretty decent. They've been there when I needed them.
Hi, Gina. Thank you for this 5-star review. We appreciate you being a customer and we’re here for you anytime! If you would like to discuss potential upgrades in coverage compared to your current plan, please don't hesitate to reach out. - Endurance
Reviewed Dec. 31, 2025
My boyfriend and I talked to a lady at Endurance and we were asking questions, and she was answering them well. It seemed like Endurance is a good deal. The only thing is they are supposed to send me the papers, too, and they never have and it's been a month now since I signed up.
Hi, Tammy. We’re so grateful to have you as a part of the Endurance family and for your trust in us. Please reach out to us directly via feedback@endurancedirect.com and we would be happy to ensure a physical copy of the paperwork is sent to you immediately. We look forward to continuing to provide you with excellent service in the future!
- Endurance
Reviewed Dec. 31, 2025
I was really satisfied with what Endurance cost and what it covered. The signup was an easy process for me. It relieved a lot of stress that I had been under. I spoke with Travis, and he was really good. He explained everything to me. I really enjoyed talking to him. I needed something that I was gonna be able to afford, but after I was talking to him and he was explaining everything to me, I decided to not look around anymore.
Hi, Laura. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help!
- Endurance
Reviewed Dec. 31, 2025
After all the years that I spent money on repairing my cars, I decided to invest in putting money into an extended warranty. I looked at two companies and I ended up going with Endurance because the other company would not take my car. It was too old for them. The Endurance reps I worked with were very helpful and informative, so they let me know what was going on. The coverage was approved for as long as I own my car and overall, I would recommend Endurance.
Hi, Daryl. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed Dec. 31, 2025
My husband decided that he should get the policy with Endurance. The deal that they had offered was the best of the lot, and it was easy enough to get to their customer service. Phone calls never last that long but the call with the Endurance rep gave a fairly cohesive picture of the cost and what the policy was covering.
I had to make the three calls asking for estimates. The lady that I talked to at Endurance was a delight. The two others were also pleasant to talk to. But all three of them were gung-ho to get us to sign up with them. This is the downside to all three of the companies - they tell you upfront, "If you wanna cancel, just call and we can cancel." They offer you a custom deal as a way of getting you to sign up with them. What they don't tell you, and it's not a common experience, is that you have to put down a deposit and sign up for that coverage to get that price. They will not hold the deal even for 24 hours, even when I explained that this was my husband's decision.
Hi, Karen. We’re sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at feedback@endurancedirect.com, and we will be in touch to ensure your cancellation was handled properly.
Thank you,The Endurance Team
Reviewed Dec. 31, 2025
My experience with the representative at Endurance went well. He explained everything. He was very thorough when I took the policy. If there would be any drawback, my local repair shop that I generally use does not deal with Endurance insurance. I called around and found somebody who did. Other than that, the claims process was very easy. I'm very satisfied with Endurance.
Hi, Nancy. We're so happy to hear that you're satisfied with your Endurance coverage plan and that you easily found a repair shop Endurance works with! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed Dec. 31, 2025
I recently purchased a used vehicle and I considered getting an extended warranty. I did an online search and checked out four companies. When I spoke to somebody at Endurance, they seemed pretty legitimate. So, I signed a contract with them. It takes effect within 30 days or 1,000 miles. The rep I worked with was cordial and professional. He knew his product. Overall, Endurance was very accommodating, and I would encourage somebody to use them, but to do their own due diligence.
Louie, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help!
- Endurance
Reviewed Dec. 31, 2025
Go ahead and sign up with Endurance. I was able to get coverage for a couple of the major things on the car like electronics and drivetrain. I called Endurance and let them know there will be a claim filed, but that was it. The dealership already had the number to call so they took care of everything. It was a $100 deductible and I was on my way. I picked up the car the next morning. Everything went well.
Thank you for sharing your positive experience, William! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service and support for your vehicle needs.
- Endurance
Reviewed Dec. 31, 2025
The Endurance rep who called was lucky enough that I didn't hang up. Usually, when it's a number I don't recognize, I don't even answer. However, I answered the call and he was very convincing. We worked around a price and how to start with the policy. I'm the type of person who feel safer with insurance, and I'd much rather have it and not need it than need it and not have it, so I signed up for the full coverage. I was very comfortable signing up. The rep was very clear and decisive. He has pulled the payment, and that's totally fine. It's what I agreed to. I have the automatic withdrawal from my checking account, so I don't forget and worry about forgetting. However, I received a notice in the mail that did say that I was entitled to a discount of $20 a month. I'm not quite sure if that was legit 'cause it was in black and white.
Thank you for sharing your experience, Belinda! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!
-Endurance
Reviewed Dec. 31, 2025
Endurance Warranty was part of my package when I bought the truck. Everything was done at the dealership. They made a claim for me last week. I'm still in the process of getting it fixed. Endurance wanted me to send it to another shop whenever I called and talked to them. But I was to send it to the dealership to be fixed and they said everything would be okay. However, the dealership called me back and said that Endurance won't pay for Mopar parts. It cost me 300 something dollars to get it fixed. Because I've been waiting on them to get back with them, it cost me two weeks of a rental car. The dealership got the okay to fix it now. They finally ordered the part yesterday. That thing has been in the shop for two weeks.
Hi, Damon. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone! If you ever have any questions or concerns, please don't hesitate to reach out. We are here to help!
- Endurance
Reviewed Dec. 31, 2025
I was to the point where the car that I had was running out of a warranty, and I wanted the best warranty that I could get. I looked at the reviews and the reviews of Endurance were better. Everybody seemed to be happy and satisfied. I then signed up and the process was great. The person that was helping me was very knowledgeable about the company, and they could lead me exactly where I needed to be. In a very professional way, they were able to answer them in the fullest. They seemed really concerned about me getting the best coverage. I got the Elite package and it has a roadside assistance benefit. I can take the vehicle to any certified mechanic place, and they would take care of it. That's what grabbed my attention. The fact that they will replace my key fob for free is a plus for me, too.
Hi, Samuel. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We are glad components such as key fob replacement and the ability to visit any certified mechanic stood out to you. We look forward to having you as a client for many years to come. - Endurance
Reviewed Dec. 31, 2025
I have friends who have Endurance and they recommended it. I signed up as well and the process was very quick. The cost was within my budget and the rep was very knowledgeable. He answered all my questions and explained the policy very well to me. It was a very pleasant experience. That was another thing that I liked - someone who knew what they were talking about. He was very polite and upbeat. I would recommend Endurance and a lot of my friends already recommend them to other friends. We all want the security of knowing that if something happens on our cars, that's gonna be covered. There were a couple of other companies that I was considering but when I got online, they didn't have a very good reviews.
Hi, Teresa. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed Dec. 31, 2025
My experience with Endurance has been a love-hate relationship. I've had four claims. People trust them for what they say they're going to do, but they do it a different way, yet it end up with what it should have been. I don't have a problem with Endurance. I just don't like the little things that they end up zapping me with afterwards.
Signing up was easy. The only thing I don't like about signing up is they don't disclose that they don't use genuine, original, manufactured parts. They can use off-the-shelf old parts from generic parts. They put in a third-party part on the air conditioner which didn't fit properly and the mechanic had to go crazy. They replaced my horn and used a generic one. They didn't use the horn from Kia. It isn't as loud as it should be and it cost me an extra $60 because the mechanic had to do other things that were not covered by Endurance because it wasn't a manufactured horn by Kia. When I brought the Kia in Coral Springs, they went through all kinds of problems, ended up having the manufacturer pay for the repair and not put it through what they could on the Endurance side and they paid the rest themselves because of all the aggravation they went through. They were very upset.
The mechanic calls my claim in and calls me with the bad news, then I have to pay extra money. I call Endurance and they say, "We can't do anything about that because we don't use original-manufactured parts. It says it in your contract." She was rude. I paid my portion and that was the last I've heard. The only thing I'm worried about is being rejected if I have a major issue and they'll find some reason not to repair it. I'd like to see original parts and out of pocket. I have a $100 deductible on my plan because the car was a little older. I'm okay with that. But I don't like getting charged extra things. My car is covered bumper-to-bumper. Endurance covered everything that I've needed done so far. But it cost me an extra $60 on a horn and an extra couple of hundred dollars on the air conditioner. I was not thrilled.
Hi, Eugene. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone! If you ever have any questions or concerns, please don't hesitate to reach out. We are here to help! - Endurance
Reviewed Dec. 30, 2025
Worked with us with all the service and went all the policy and was pro at it. Received everything needed and are pleased to deal with the company. Real people to talk to and worked with me when I walk.
Hi, Larry. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed Dec. 29, 2025
I purchased my Endurance warranty in 2020. I have never had any claims until September 2025. My warranty was to expire at the end of the year 2025. My truck was setting the check engine light and took and I was hearing some tappet noise. My mechanic diagnosed the problem with lifters in my GM 5.3 L engine, which is known for this as a problem.
I change my own oil and use AMSOIL products which are top notch. The salesperson at the time said no problem, just keep records and fill out the Endurance record form. I did this and decided to submit to them this form and my receipts for the AMSOIL products I used. Well, these receipts showed all the products that I have purchased and there was some items like engine/transmission flush on them. This product I purchased for other members of my family for their use. Endurance denied my $8000 engine repair claim saying I used those products. This company will fabricate any reason to deny your claim. There is no paper trail from them and when you try to talk to them they said read the fine print. Terrible liars!
Hi Tom and Kay. Thank you for sharing your experience. We’re truly sorry to hear about the challenges you faced with your claim and the frustration it caused. We understand how important clear communication and fair handling are, and your feedback highlights areas where we need to improve. Please reach out to our team directly via feedback@endurancedirect.com and we would be happy to discuss the situation further to see if we can work towards a solution.
- Endurance
Reviewed Dec. 29, 2025
Run from Endurance; paid Thousands for coverage, first claim Denied for broken shifter. Why because I put epoxy on it so I could get it to the shop. Contact says I can make emergency repairs to get it to shop but still denied. Requested prorated refund following exact requirements in contract back in late September. They say 6-8 weeks. It is now December 29th. I have called 3 times and each time "The check is in the Mail". Complete garbage company. Shame on you Endurance.
Hi Rodd. Thank you for your honest feedback. We’re sorry for the inconvenience you experienced with your claim and refund process, and we understand how disappointing this must have been. Your comments about timing and communication are important, and we’ll use them to improve our procedures. If you’d like to discuss your situation further, our team is available to assist and provide clarity through feedback@endurancedirect.com.
-Endurance
Reviewed Dec. 26, 2025
I was quoted an Endurance extended warranty for my 2017 BMW 430i Coupe xDrive, and the numbers were beyond ridiculous. They offered 3 years / 30,000 miles of coverage for a total price that works out to about $560 per month, valuing the policy at $12,000. Let that sink in. That’s more than the actual market value of the car for a limited-mileage warranty on an 8-year-old vehicle.
To be clear: 30,000 miles over 3 years is minimal coverage. $12,000 total cost is absurd. $560/month is what people pay for a luxury car lease, not an insurance product. If I invested that money into maintenance or repairs directly, I’d come out far ahead. This wasn’t a premium, bumper-to-bumper, unlimited mileage plan — it was a tightly capped warranty priced like a scam. When questioned, the justification was vague, sales-driven, and completely disconnected from the real-world value of the vehicle. Overpriced, unrealistic, and not worth a second look. The entire pitch felt predatory, especially toward people who may not run the numbers or understand car depreciation. Any warranty that costs more than the car it’s supposedly protecting is not insurance — it’s financial nonsense.
Hi Fred. Thank you for taking the time to share your feedback regarding your recent experience with the quoted coverage for your 2017 BMW 430i Coupe xDrive. We aim to deliver service offerings that are both competitive and valuable to our clients, and I apologize that your experience did not align with your expectations.
Your concerns, particularly relating to the coverage terms versus the cost, suggest a disconnect that we’d like to understand better. Transparency and fair pricing are our priorities, and it's clear we need to do better in communicating and justifying our pricing structures.
To address your frustration and take immediate steps towards improvement, I recommend reaching out to us directly via feedback@endurancedirect.com. Our representatives are keen to delve deeper into situations like yours to foster a mutually satisfactory understanding and proposal regarding any future dealings.
Thank you once again for your honest assessment, and we profoundly regret any disruption or frustration caused. We truly value your feedback as it highlights important areas for improvement. Gaining and embodying your trust are fundamental to us.
-The Endurance Team
Reviewed Dec. 24, 2025
Happy Christmas. Hope all is keeping safe & well and doing good deeds. It was a breeze, THANK YOU, Briana. Endurance did as promised, NO flip-flops. THANK YOU #teamendurance. I have already told my children, my relatives and friends to get extended warranty & get it with Endurance, from the initial representative who sold me on Endurance. CUSTOMER & CONSUMER SATISFACTION. 🙏🏽👏🏾👊🏽 The app and process was easy & user-friendly.
Thank you so much for your enthusiastic review and choosing Endurance for your auto protection needs! We're thrilled to hear that you found the process easy and user-friendly. Briana and the rest of the team are dedicated to delivering on our promises and it's great to hear that we've succeeded in your case. Your recommendations to your family and friends mean the world to us and serve as the highest form of compliment we could hope for. We're here anytime you need us!
- The Endurance Team
Reviewed Dec. 23, 2025
The sign-up experience was excellent. The person was very professional. They walked me through and explained everything in detail. It was cool. I would tell friends to get Endurance. It's priceless.
Hi Kevin! Thank you for sharing your positive experience with us. We're thrilled to hear that the sign-up process was both impressive and insightful for you. Our representatives strive to guide each customer comprehensively, and we're happy to know that was your experience. We greatly appreciate your recommendation to friends and family. Thank you for choosing Endurance—it's invaluable to have a customer like you!
- The Endurance Team
Reviewed Dec. 23, 2025
I do not have Endurance insurance. This review addresses their sales practices. I received a letter from endurance 12days after purchasing a new Lexus, with an extended warranty. Endurance tried to sell me a new extended warranty, informing me I would get a full refund from the existing Lexus warranty. I called to confirm they were the same company I had already purchased the warranty from. Although implied, they admitted they were not. In calling Lexus, they informed me to trash the letter as this was a common trick used by extended warranty companies. Buyer beware!
Hi Mike. Thank you for bringing this to our attention. We're sorry for the confusion caused by our letter and for any misleading impressions this created. We definitely aim to maintain complete transparency in all communications and assure you that our intentions did not include misrepresentation or creating doubt about your existing extended warranty.
Your input is extremely valuable as it helps us improve our process and prevent similar experiences. If there's any additional question or if you would like further clarification, please don't hesitate to get in touch with us directly. We appreciate your vigilance and feedback in sharing this incident with us. Thank you for your understanding.
- The Endurance Team
Reviewed Dec. 23, 2025
So far so good! I have no problem at this time with Endurance although I have heard some questionable rumors about their services and products that they sell. I will keep my eyes and ears open in the meantime. Thanks!
Hi Brenda! Thank you for sharing your experience with Endurance. We appreciate your feedback and understand that you may have heard mixed opinions. It's our priority to provide reliable services, and we're glad to hear that you haven't encountered any issues so far. Should you ever have questions or require assistance, please don't hesitate to reach out to our team directly. We're here to help ensure a thorough and trustworthy experience. Thank you for choosing Endurance, and we’re here if you need us.
- The Endurance Team
Reviewed Dec. 23, 2025
I just wanted to get an idea what my cost would be for car warranty insurance, and I was called 24 times, emailed 18 and texted 12 times. I have always trusted your data and information, but now I will never use your system for anything again.
Hi Rickie. We appreciate you taking the time to share your experience. We're sorry to hear about the overwhelming number of communications following your inquiry. It's crucial for us to ensure all our customers feel comfortable and receive the right amount of information. We'll be looking into our communication processes to prevent situations like this from happening in the future. We sincerely apologize for any inconvenience or frustration caused. If you have any other concerns or require further assistance, please reach out to our team directly, who are always ready to help address any issue or resolve your experience better. Thank you for bringing this to our attention.
-The Endurance Team
Reviewed Dec. 23, 2025
Endurance is the best. I've heard of them for a long time since they first started. And I've heard a lot from other people that CarShield is okay, but they said to go to Endurance.
The representative I talked to was great. They explained everything in detail. They sent it to me, and I printed it out. And they walked me through everything. When they read, I read on the printout and made sure everything was in order. They got me set for a five-year plan now on $137 because of my disability, and I’m on a fixed income, and I just pay monthly on autopay.
Hi, Bryant. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed Dec. 23, 2025
From the reviews I read across different sources, the feedback on Endurance was very positive, especially about how quick, easy, and stress-free the process was. And the process is something that I need to not worry about when I already have other things to worry about. When you only have one vehicle, not having it working creates a lot of stress.
The representative who signed me up was awesome. He explained everything clearly and took the time to make sure I understood what I was signing up for. The one-month or 1,000-mile waiting period seemed overwhelming at first because mine is a SUV and 1,000 miles sounded like a lot. He explained it to me in terms of gas tanks, it's almost 3.5 tanks, and that was my "aha" moment. Once he explained it that way, it made sense. I fill up my car every week, so in three or four weeks, I'll make it. I even gave him kudos for explaining it that way because a lot of us might not do the math, how much miles we do. I was so excited after the call that I immediately told my brother-in-law about it and explained how easy it was.
The salesperson treated me like a person, not just another customer or another sale. He took the time to understand where I was coming from and broke things down in a way that helped me better process the information. That, to me, is a customized sale because he did a sale customized to my understanding. He did everything to make it a smooth sale transition for me.
Hi Victor! Thank you for sharing such a positive review about your experience with us. We're thrilled to hear that our representative was able to explain everything clearly and make the process stress-free for you. It's great to know the information helped you confidently choose our plan. We truly value your endorsement and look forward to providing the same level of service to your family members in the future. If you ever need assistance, please don't hesitate to reach out.
- The Endurance Team
Reviewed Dec. 22, 2025
She was very helpful and knowledgeable of how to help me. She made me realize I only had a few months left on my policy. She cut my payments due to 120.00 a month and deferred my payment for a month.
Hi Deandra! Thank you for sharing your experience! We're happy to hear that you received knowledgeable and helpful service regarding your plan adjustments. It's great to know you are happy with the changes. We appreciate your feedback and are here for you anytime.
- The Team
Reviewed Dec. 22, 2025
My experience with Endurance was very short, but speaking with Katherine S., She was awesome with explaining everything to me with the understanding, that I can come back to Endurance at anytime, with the rate possible. Thank you Katherine S. Again for your help!
Thank you for taking the time to share your experience with us. We're thrilled to hear that Katherine S. was able to provide you with the clear explanations you needed. We are glad that your experience, although brief, left a positive impression, and we're grateful for your kind words. Should you ever decide to return to Endurance, we're here and ready to assist you. Thank you once again!
- The Endurance Team
Reviewed Dec. 22, 2025
The representative was real good so the signup experience was smooth.
Hi Kevin! We’re happy to hear that your experience with our team has been so positive. Your recommendation means a lot to us, and we're glad to know the sign-up process was made easy for you. If you ever have any questions, please don't hesitate to reach out. Thank you for choosing Endurance!
- The Endurance Team
Reviewed Dec. 22, 2025
I have a lot of cars and this particular one has got more miles than any of the others I own. I know what repairs on this car can cost. So this one was important to cover. I started researching online and I ended up on the ConsumerAffairs website. Endurance was recommended, and someone called me and I walked through the program. I thought it sounded good and so, I signed up for it.
The process was simple. I gave them the VIN, mileage, and registration, and they came back with a price that was reasonable. They walked through most of the policy, what was covered and not, how I would go about making a claim, and where I could and couldn’t take the vehicle.
Hi Peter! Thank you for sharing your positive experience with us! We're thrilled to hear that you found our sign-up process straightforward and our team helpful in explaining the coverage and claim procedures. We appreciate your recommendation and look forward to providing you and your loved ones with peace of mind through our coverage. Please feel free to reach out anytime if you need further assistance!
- The Endurance Team
Reviewed Dec. 22, 2025
We needed an auto warranty and had bad experiences with other providers. We did CarShield and they were horrible, nobody takes them. Talking to Endurance, they sound like they would fit our needs better.
The signup experience was very good. The sales rep was very nice and real patient with us. He explained thoroughly what they offer and let us pick what we needed to do. The process was pretty smooth.
Endurance explained that they deal with the mechanic. You don't have to wait for somebody to come and check it out and then sign off on it. They talk to the guy, he explains what it is, and they cut him a check right there on the spot. When my car's done, I can come and get it. I'm satisfied, but until the rubber meets the road.
Hi Herbet! We’re thrilled to hear that your experience with Endurance has been smooth and positive! It's great to know that our team's patience and thorough guidance made your sign-up easy, and that our direct communication with mechanics stood out for you. Your feedback is invaluable to us, and we're committed to providing the service and support you expect.
Thank you for choosing Endurance to meet your needs. If you ever require assistance or have further questions, our team is here for you.
- The Endurance Team
Reviewed Dec. 22, 2025
One of my friends has Endurance so I sought them out based on her recommendation. I looked at two others as well but because of the mileage on my vehicle, I was not qualified. Signing up with Endurance is a 9 out of 10 for me, 10 being the easiest and 1 being the most difficult.
Hi Reginald! Thank you for sharing your thoughts with us. We're thrilled to hear that you had a smooth sign-up experience and that our customer service team was able to assist you effectively. While you had some reservations about the coverage options and pricing, we value your positive acknowledgment of our marketing efforts and overall experience. If there are any specific concerns you would like us to address, or if there's anything we can do to improve to a 5-star rating, please feel free to reach out. We're always here to help and ensure our services meet your needs.
Thank you,The Endurance Team
Reviewed Dec. 22, 2025
My buddy’s got the same car as mine, and it cost him $4,000 for the water pump. A guy at work had Endurance and they fixed his truck. So, I thought about getting the warranty because I can't afford $4,000.
The representative I spoke with was awesome. I give him a 10. I talked to another guy who was supposed to have sent me a letter and card, but I never received the email. Overall, it was excellent.
Hi Daniel! Thank you for your review! We're thrilled to hear that you had an excellent experience with our customer service and are happy with your decision to join Endurance for your peace of mind. We apologize for any oversight in delivering the confirmation card via email. If you haven’t received it yet, please reach out to us directly via feedback@endurancedirect.com so that we can promptly assist and resolve this for you. We appreciate your feedback and are here to support your vehicle protection needs.
- The Endurance Team
Reviewed Dec. 21, 2025
So far, everything is fine with Endurance. It hasn’t kicked in yet because there’s a 30-day waiting period. I decided to get an auto warranty because it cost too much to go through the dealership to get an extended warranty. And I'm moving to California, so I need to drive the car. If anything happens, I want to be covered. I chose Endurance because they seemed reasonable, and I got a good rate for it. The gentleman I talked to was nice, and the process was easy.
Hi Donna! Thank you for your thoughtful review. We're glad to hear that you found our rates competitive and appreciated the easy sign-up process. We apologize for any inconvenience you experienced during your first call and we’re grateful to learn about the excellent service provided thereafter. Once your coverage initiates, if there are any questions or assistance you need as you relocate to California, please don't hesitate to reach out. We look forward to delivering reliable coverage for your journey.
- The Endurance Team
Reviewed Dec. 21, 2025
Endurance was tied with my car when I bought it from the Lexus dealership. It was originally supposed to be part of my loan payment, but there was a change where we have to pay extra for it now. The representative was just telling me that I had to sign up for the warranty to continue with this other coverage.
The Endurance representative was very informative and friendly. We spent at least 30 minutes talking, and he went over everything thoroughly. When I didn't understand something, he explained it again so I can write it down. I told him I couldn't pay until next week and he was very patient.
Hi Nancy! Thank you for sharing your positive experience with us regarding your Endurance auto protection plan! We’re thrilled to hear that our representative was able to provide exceptional service, patiently guiding you through the process and clarifying any doubts. It’s great to know our team helped make your experience a smooth one, even with the payment delay.
We understand modifications in coverage can be unexpected, but we’re glad it was resolved to your satisfaction. For any questions or to verify your policy details, please feel free to reach out. We look forward to offering you great service ahead.
- The Endurance Team
Reviewed Dec. 20, 2025
I did some research on auto warranties and Endurance sounded like a good thing. I called them and the person I talked to explained everything well. I felt like it was a good value. After he had gone over everything with me, my husband came in and the rep went over everything with him again. He really cared about whether we understood what we were about to purchase if we decided to.
Hi Kim! Thank you for sharing your positive experience with us! We're glad to hear that our representative provided thorough explanations and ensured you're well-informed about your auto protection options. It's great to know their patience and kindness made your experience enjoyable. Your recommendation is greatly appreciated, and we're here to assist you whenever needed.
- The Endurance Team
Reviewed Dec. 20, 2025
I was buying a used car. I signed up with Endurance and the process was quick and easy. But I'd advise asking about modifications. I also wish they had a notification that there's a limit on how far out they'll cover the vehicle before you sign up.
Hi Rex! Thank you for sharing your experience. We're happy to hear that the signup process with Endurance was quick and easy. We appreciate your feedback about coverage limits and recommending asking detailed questions regarding safety modifications. Such insights help us enhance our communication and services. It’s great to know that overall, your experience has been positive. If you have any further questions or if there's anything more we can do to support you, please feel free to reach out. We're here to help and thank you for choosing Endurance!
We look forward to continuing to serve you.
- The Endurance Team
Reviewed Dec. 20, 2025
I signed up with Endurance and that was fine. The lady was very friendly and courteous. I only wish they could give you your quote before they decide that you wanna sign up. They're not giving you the quote first.
Hi Neil! Thank you for taking the time to share your experience with Endurance. We're happy to hear that you found the sign-up process straightforward and appreciated the friendly interaction with our representative. We strive to provide clear guidance throughout enrollment and apologize for any surprise regarding seeking commitment during the quote process. Your feedback is valuable, and we will consider it to help refine the quoted delivery process. If there's anything else you require assistance with or further questions about our offerings, please don't hesitate to reach out. We look forward to serving you effectively in the future. Thank you for choosing Endurance!
-The Endurance Team
Reviewed Dec. 20, 2025
I purchased a car in October, and it's only got 28,000 miles on it, so I wanted bumper-to-bumper coverage on it. The Endurance representative was nice. She talked me through everything, a waiting period of 30 days or 1000 miles before I could start using it. But I don't need it right now, so I'm doing good. I just wanted to make sure that if I go out-of-state, I have the coverage.
Hi Sandra! Thank you for sharing your positive experience with us. We're happy to hear that the process of setting up your Endurance auto protection plan was straightforward and clear. It's great to know you found reassurance in the bumper-to-bumper protection and additional conveniences like towing. Your recommendation means a lot to us, and we're grateful for your endorsement. We're here whenever you need assistance. Safe travels on all your adventures!
- The Endurance Team
Reviewed Dec. 20, 2025
We have an older vehicle, and I wanted to have some kind of warranty on it. And I've seen Endurance on television. And when I signed up for this coverage, it was easy. The representative I talked to was competent. He answered all my questions. He looked up everything, told me what it would cover, what my responsibility would be, what theirs would be. So far, I haven’t submitted any claim yet. He said there’s a 30-day waiting period because of the transmission.
Hi Lou! Thank you for sharing your experience with us! We're happy to hear that the process of signing up for Endurance coverage was smooth and reassuring. It's great to know that our representative was able to provide clear and confident guidance to ensure you understood the coverage details and your responsibilities. We're committed to maintaining the high-quality service you expect and deserve. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed Dec. 20, 2025
I actually had Endurance years ago on another car, a 2017 Charger. The signup was good. I did it one morning before I had to go to work. I’d give the gentleman a 5 because he was very nice and helpful. He answered the questions that I needed to ask. Everything went well.
We are thrilled to hear about your great experience with our customer service! It's great to know you felt supported and well-informed during the process. Thank you for trusting us again with your Jeep Grand Cherokee, and we deeply appreciate your recommendation.
If there’s anything else you need, please don't hesitate to reach out.
- The Endurance Team
Reviewed Dec. 20, 2025
I saw a commercial about Endurance, but then my close friend Joanne Harris was telling me about it. My warranty went out at 75,000 miles and I have 108,000 on mine now. I’ve had my car for nine years and haven't had no kind of problems, but I’m glad I signed up with Endurance on November 29th.
The rep was wonderful. He was a nice guy and set me up real good with the Black Friday Elite discount. He broke it down to the discounts I get and what the warranty covers, as far as the key components, engine, and turbo, 'cause I do have a turbo. He told me it covers my key fob, auto rental, and roadside assistance. We stayed on the phone for about a good half hour. He was very helpful, and I didn't really have any questions because he basically broke it all down.
Hi Gregory! Thank you for sharing your positive experience with us. We’re happy to hear that the sign-up process was smooth and informative, and that you appreciated the features of our plan, including the Black Friday competition offer. We're committed to providing comprehensive coverage and exceptional customer service, and it's great to know we met your expectations.
We're here to assist you anytime you need.
- The Endurance Team
Reviewed Dec. 20, 2025
I have to take care of my car, but I have to make sure that the people that I'm going with will take care of my car too. I do my homework and don't just pick anybody, and it was between Endurance and Carshield. Google talked very highly of Endurance. I called to apply with them and it was an easy process. The only thing that took me off guard was I have to drive the car 1,000 miles before I can say anything. I don't drive a lot because I'm retired and there's no reason for me to go anywhere, especially in the winter.
Hi Araceli! Thank you so much for choosing Endurance and sharing your feedback with us. It’s great to hear that our team made the sign-up process easy and to your satisfaction. We appreciate your understanding regarding the claims requirement, and we're glad our favorable reviews and reasonable pricing helped confirm your choice. If there's anything you need or any questions arise, please feel free to reach out. We value your peace of mind on the road!
- The Endurance Team
Reviewed Dec. 20, 2025
I canceled another one I had and took out Endurance because they covered more, and it was a little less money. The signup experience was easy. I just thought I'd get a card or something, but all I have is a number to call in case my car breaks down.
Hi John! Thank you for taking the time to share your feedback with us. We're happy to hear that you found our coverage appealing compared to your previous provider and enjoyed the straightforward signup process. Regarding the card for emergencies, we apologize for any oversight and appreciate your patience. Please don't hesitate to reach out to our team directly if you have any further questions or need additional support. We're here to ensure your peace of mind.
- The Endurance Team
Reviewed Dec. 20, 2025
The representative was courteous and knowledgeable, and the warranty was affordable. Overall, the signup process was really easy. It was a great experience. I would recommend Endurance because of the courtesy that was extended to me.
Hi Leslie! Thank you for your kind feedback. We're glad that the representative was courteous and knowledgeable, making your experience with us positive and straightforward. We appreciate your trust and hope Endurance exceeds your expectations. Should you have any questions down the road, please feel free to reach out.
- The Endurance Team
Reviewed Dec. 20, 2025
The sign-up experience was very good. The representative clearly explained everything. We were comfortable with whatever Endurance had to offer, but we haven't gotten the paperwork yet.
Hi Martha! Thank you for choosing Endurance and for sharing your positive experience with us! We're happy to hear that the sign-up process was smooth and informative. If you are still waiting for your paperwork, please reach out to us directly via feedback@endurancedirect.com and we will ensure it is on the way to you immediately. We aim to maintain our promises and look forward to proving that once everything is in place. If you have any questions or need further assistance, please feel free to reach out. We’re excited to provide you with excellent coverage for your vehicles!
- The Endurance Team
Reviewed Dec. 20, 2025
The representative was very good, understanding, and helpful. She gave me some good alternatives and was able to knock the price down. However, signing up with Endurance was not quick and easy. It was a lot of detailed work. It's nebulous because you're just talking about it on the phone. It takes a while to explain options and digest it, but it was an honest and forthcoming process.
Hi Edward! Thank you for sharing your positive experience with Endurance and mentioning the insights you gained from the consultation process. It's great to know that our representative was understanding and thoroughly walked you through the various options, ensuring you found the right coverage for your Volvo. We're glad the assistance helped make a complex decision clearer.
Should you require any further assistance in the future or have additional questions, please feel free to reach out. Safe travels with your 2015 Volvo and trust that we are here to support you anytime!
- The Endurance Team
Reviewed Dec. 20, 2025
The customer service at Endurance who helped me sign up were excellent. They did a great job with everything.
Hi Thomas! Thank you so much for your glowing review and recommendation! We're happy to hear that your sign-up experience with our representative met your expectations. Providing exceptional customer service is a top priority for us, and it's rewarding to know everything went smoothly. If you ever have any additional questions or need further assistance, please feel free to reach out. We truly appreciate your trust in Endurance!
- The Endurance Team
Reviewed Dec. 20, 2025
There were a lot of things I used Endurance for, and I didn’t have to worry about anything. When my car is ready, they just call the warranty company, give them the order number, and then the claim gets fully paid. I’m out the door not even 15 minutes later. I had CarShield at first, but a lot of these places that don't take them will take Endurance.
I loved Endurance, but I dropped them the first time. Because when my car got old, they suddenly downgraded my Premier plan with no warning. I had to pay for stuff straight out because it wasn't covered under the warranty.
It has been excellent for me. Endurance has many options, and I recommend them to a lot of people in Connecticut. I hope they last a long time.
Hi James! Thank you for sharing your experience with Endurance. We're happy to hear that your claim process was smooth and efficient, and we appreciate your kind words about recommending our services. We apologize for any inconvenience caused by the unexpected plan change and strive to ensure our communication covers such essential updates more clearly in the future.
Should you have any questions or need assistance moving forward, please feel free to reach out to us. Your feedback is valuable in helping us enhance our service. Thank you for trusting Endurance, and we hope to continue providing you with outstanding support.
The Endurance Team
Reviewed Dec. 20, 2025
Felicia was amazing. She is professional and was willing to be transparent about the policy– the transaction, how it was going to happen and how the coverage works. She handled my objections very well and she empathized with my concerns.
She said the policy will go into effect and we'd be able to file a claim against it after 1,000 miles of usage and three months. She said that if I need a tow or if we were looking to get a rental, all of those other features are available.
Getting signed up was pretty seamless. Their customer service is very responsive. I was able to check out the portal to log in, access the policy and read through that to get a better understanding. Endurance is pretty reasonable for the amount of coverage being offered. I would absolutely would recommend them.
Hi William! Thank you for sharing your detailed review with us! We're thrilled to hear about your positive onboarding experience and the exceptional service provided by Felicia. Her commitment to professionalism and clear communication certainly reflects our values at Endurance. It’s great to know that our team's efforts have been appreciated, and that the plan fit your needs perfectly. We strive to make every aspect, from navigability of our portal to coverage features like towing, as user-friendly and straightforward as possible. Although you haven't yet utilized the coverage, we’re here to assure a smooth process if a service need arises and look forward to meeting your expectations further. Thank you for considering Endurance and spreading the good word!
- The Endurance Team
Reviewed Dec. 20, 2025
When I got my car, I took a good look at it and thought I had to get some more help with it in case something happens. The guy that I talked to had Endurance himself. He gave a couple of points and I just went ahead with it. I got approved when I got it in November. It was for three years. After that, I don't have to pay anymore. The guy also told me it didn't go in effect until after 1,000 miles I had put on the car.
Thank you so much for sharing your positive sign-up experience! We’re glad to hear that both the seamless process and the representative’s service met your expectations. It's encouraging to know you'd recommend us to others. As you reach the milestone where your coverage takes effect, we're here to assist should you need any support. Enjoy the peace of mind on the road with Endurance.
- The Endurance Team
Reviewed Dec. 20, 2025
The Endurance lady I talked to over the phone was very thorough and knowledgeable. She made a lot of good suggestions about which program would work for my particular vehicle. Also, I had some very in-depth questions about what the plan would or would not cover, and she helped enlighten me on a few misconceptions. She was very professional
I have a 2020 vehicle with a warranty that is expiring at 100,000 miles. Because of the type of vehicle that I have, I just wanted to have some type of coverage going forward. I was set up on a program for 48 months but it would be paid in full in 29 months. I haven't actually filed any claims yet to see how that would work, but it appears to be a really good program.
Hi James! Thank you for taking the time to share your experience. We are thrilled to hear that our representative made the sign-up process smooth and informed. Understanding the specifics of our plans is important, especially when it comes to securing coverage for your vehicle beyond its factory warranty. We're glad to know that the initial experience has set a positive tone, and we hope to maintain that level of service whenever you have to test the claims process. We're here for any additional questions or support you might need regarding your plan.
- The Endurance Team
Reviewed Dec. 20, 2025
It's really easy to sign up with Endurance. They didn't try to push me into anything or force me into buying stuff I didn't want. I wanted the best one they had and I'm satisfied with the price. I feel like I can handle it. Plus the guy was real nice. I enjoyed talking to him.
Hi Lawrence! We’re happy to hear about your positive experience signing up with Endurance. It’s great that our team made the process seamless without any pressure, and that you appreciated our approach in discussing plan options. If you still have not received your paperwork, please contact us directly via feedback@endurancedirect.com and we will ensure it is sent to you immediately. Thank you for trusting us with your coverage, and for highlighting the quality customer service you received. We're here for you anytime!
- The Endurance Team
Reviewed Dec. 20, 2025
My auto warranty with the car manufacturer was gone. I did some comparison and I liked what I heard about Endurance more than the competition. Their rep when I signed was friendly. He knew what he was doing and was easy to talk to. Also, I was happy with their coverage options and the price was very good.
Hi Charlotte! Thank you for sharing your positive experience with Endurance! We're glad to hear that the sign-up process was smooth and that one of our knowledgeable representatives was able to assist you so well. It’s great that you find our coverage options satisfactory and pricing reasonable. We’re glad to have you as a customer and look forward to continuing to provide excellent service.
- The Endurance Team
Reviewed Dec. 20, 2025
The sign-up experience was pleasant and efficient. I see nothing wrong with it, so far. We haven't used it, but we're fine. I would certainly recommend them.
Hi Glenn! Thank you for choosing Endurance and taking the time to share your sign-up experience with us! We are happy to hear that the process has been positive and efficient for you. Please don’t hesitate to reach out if you ever have any questions or need assistance. We're here to help and are thankful to have you with us.
- The Endurance Team
Reviewed Dec. 20, 2025
The description of Endurance’s services was clearer to me than other ones I looked at. The manager helped me with the pricing too. He got me down to a good number and deductible, so everything worked out with him.
Hi Arica! Thank you for sharing your positive experience with Endurance. We’re thrilled to hear that our service descriptions and the support from our team helped you find a suitable and affordable plan. Your satisfaction is our priority, and it’s fantastic to know that you felt clarity and confidence during the sign-up process. We look forward to continuing to provide exceptional support for your auto protection needs.
- The Endurance Team
Reviewed Dec. 20, 2025
Signing up with Endurance was very easy to do. Their representative explained everything to me.
Hi Ronald! Thank you for sharing your positive experience with the sign-up process. We’re happy to hear that our representative was able to clearly explain everything and make your initial experience seamless. While you haven't yet used your coverage, we're here to ensure it's effortless when the time comes. We appreciate your feedback and look forward to providing you with great service moving forward.
- The Endurance Team
Reviewed Dec. 20, 2025
I got insurance with Allstate, and they referred me to Endurance. They were the best. I insured my car with my insurance company and Endurance because it's a nice car. It’s not one of those beat-up Cadillacs. The previous owner took care of it. Their customer service is also great. I understood everything they were saying. They told me about all the coverage I would have on my car and all the components. It made a lot of sense to me because I'm on a fixed income and I need my car for me and my wife.
Hi Anthony! Thank you for sharing your positive experience with us. We're thrilled to know that our customer service team made the sign-up process smooth and straightforward for you. Ensuring our customers have a clear understanding of their coverage is a top priority, so it's great to hear that these details were communicated effectively, especially as comprehensive coverage is important for your mobility needs. Your recommendation means a lot to us, and we're here for you whenever you require assistance.
- The Endurance Team
Reviewed Dec. 20, 2025
No other company matches Endurance at all. The other company just does the engines, the transmissions, the transaxles, and the rear end. Endurance does everything. It was a little bit more money, but I was more impressed for me and my wife. Down the road, in case something happens with the cars, they got us covered. That makes us feel pretty comfortable on that. The signup was easy and pleasant. I'd recommend them highly. I'm glad that we have not had to use Endurance yet, but I'm very confident that it'll go through like I was told and I'm happy with the whole situation. I'm not looking forward to using them but if I have to, then they'll be there ready for me. So thank you highly.
Hi William! We’re thrilled to hear that our comprehensive coverage has brought peace of mind to you and your wife! Providing straightforward solutions like seamless sign-ups is important to us, and we’re glad it made your experience a positive one. Even without tapping into your coverage yet, your confidence is appreciated, and we're here to support you whenever you decide to use it. Your recommendation means a lot to our team—thank you for entrusting us with your vehicle needs!
- The Endurance Team
Reviewed Dec. 20, 2025
Signing up with Endurance was easy. The guy I talked to was very informative and I like what I got covered. I'm happy with their price, too. I thought it was gonna be higher, but it's affordable.
Hi John! Thank you for sharing your positive review! We're happy to hear that the sign-up process was seamless and that our team was able to address your questions swiftly. We appreciate your feedback on our customer service and coverage options, and we are glad the pricing meets your expectations. If you are still waiting for your paperwork, please contact us directly via feedback@endurancedirect.com and we will ensure it is on its way to you immediately. Your recommendation means a lot to us, and we're excited to continue serving you.
- The Endurance Team
Reviewed Dec. 20, 2025
I saw Endurance on social media and emails, and they offered the best deal. The representative I talked to was very good at explaining the company, the policy, and the different choices they had. And he worked with me to get one plan that I can afford. The only thing is that they need to have people on there who speak English because it's hard to understand people who do not speak English.
Hi Rebecca! We're happy to hear that you had a positive experience with our team, and that the representative was able to offer guidance tailored to your budget. We appreciate your constructive feedback regarding clarity across communication and take it to heart as we strive to serve all customers coherently. Your suggestions are invaluable, and we’re committed to continually enhancing all aspects of our services. Thank you for choosing Endurance, and we are here to assist at any time.
- The Endurance Team
Reviewed Dec. 20, 2025
I’m 74 and I really can’t be talked into anything. I’ve never liked pushy and I wasn’t gonna get the warranty. I was gonna hang up and call the other company to compare, but Endurance managed so well that I didn’t check into any other. Their rep does his craft very well. He wasn’t pushy nor presumptuous, and he was very much in line.
I would endorse Endurance and let others know I had a very pleasant experience with them. They tried to meet my requirements. Price was reasonable and was made fit to what I was willing to pay without going out of line.
Hi Donna! Thank you for sharing your positive experience with us. We're happy to know that our representative's approach matched your communication preferences and exceeded your expectations. It's great that you felt assured with the straightforward welcome provided by both our team member and their supervisor. Covering your Jeep with us reflects your confidence in our plan offerings, and we are glad that you found value in our customer service and pricing.
We take pride in ensuring our process aligns with our customers' needs and have shared your feedback as motivation for continual improvement. If ever a claim is necessary, please don't hesitate to get in touch with us if you need assistance, as we are committed to making all experiences seamless for our customers.
Thank you for choosing Endurance!
- The Endurance Team
Reviewed Dec. 19, 2025
I was with Assurant at one time and wasn't satisfied, so I did a research and decided to try Endurance. I don't regret it. Signing up was very simple and easy. My husband's vehicle malfunctioned and went into the shop. The claim that we did have, everything went like clockwork. Endurance paid the shop directly.
When we had to have the truck towed, the tow company arrived within 45 minutes. It was just a simple, easy process. It wasn't a lot of red tape and aggravation. When you're our age, the last thing you want is aggravation. Endurance has served us well. You guys exceeded my expectations. I've already recommended Endurance to several family members and friends.
Thank you for sharing your experience, Ella! It’s great to hear that you have found peace of mind with Endurance and that our team provided such great support. We’re also glad the claims process was smooth and hassle-free for you—that’s exactly what we aim for! We appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!
-Endurance
Reviewed Dec. 19, 2025
I googled top warranty companies and Endurance and CarShield were the #1 and 2, so we called both. We were looking to cover if anything should happen to the car. My husband's was our number one because it's a hybrid and has so much electronic stuff between the screens. It just scares me to death that something's gonna happen. I have a Ford F-150, and we're talking to them about my daughter's 2016 Jeep too.
The rep that set me up was super knowledgeable and able to answer all my questions. He told me the differences and the things we wanted covered, and got that covered. I think he said one month, 1,000 miles was the timeline before I could use it. I haven't filed a claim yet. It's only been a couple of weeks.
Thank you for the 5-star review, Ellen. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed Dec. 19, 2025
I was with a previous warranty company and was not happy with what happened. They dropped me right when I was almost finished paying the contract. I started looking up extended warranty companies, and Endurance popped up. When I called, I was definitely happy with the way they handled themselves. The rep who helped me sign up was very professional and knowledgeable. So far, I've had to have two or three things done to my vehicle, and I did not have a problem with them at all. Coming from another warranty company and being promised certain things and then to fold the way they did, Endurance just picked it right up. Overall, they did all that they could do. I've been trying to refer some of my family members and friends, and they will contact Endurance in the future.
Thank you for sharing your experience, Jerrlyn! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. We’re also glad the claims process was smooth and hassle-free for you—that’s exactly what we aim for!
Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!
-Endurance
Reviewed Dec. 19, 2025
I had a five-year warranty when I bought my car from Honda of Covington and apparently, it was with Endurance, so Endurance had sent me a letter After getting the letter, I called them to find out about it and the young man I spoke with was very knowledgeable and he didn’t try to push me into anything I didn’t want. I signed up both my car and my husband’s car.
Hi Kathleen! Thank you for choosing Endurance and for sharing your experience with us! We're glad to hear about your positive interaction with our representative and your decision to protect both cars with us. If you have any questions or need further assistance, please feel free to reach out to our team at any time. We're here to assist you and ensure you have a smooth experience.
Welcome to the Endurance family!
- The Endurance Team
Reviewed Dec. 19, 2025
I just signed up with Endurance and it was a great experience. I have a car warranty now and it expires at 100,000 miles, so I was looking for a new one. I looked at most of the reviews and thought Endurance would be the one to choose. The representative I talked to was very informative, very friendly, and not pushy. I would recommend Endurance to my family members.
Hi Gary! Thank you for taking the time to share your positive experience with Endurance. We’re thrilled to hear that the sign-up process was smooth and that you found our representative both friendly and informative. Your kind words and recommendation mean a lot to us. Should you ever need to use our services, we're here to ensure that experience is equally satisfying.
- The Endurance Team
Reviewed Dec. 19, 2025
I got a full coverage auto warranty from Endurance. I needed something to protect my car as the last one has expired. The lady who helped me with the signing process was very helpful and pleasant to deal with. The sign up process was easy and very thorough. The price was fair and I could use it in 30 days. It was a good experience.
Hi Jorge! Thank you for your positive feedback! We’re thrilled to know that you found the sign-up process seamless and our representative helpful and pleasant. We're glad you appreciated our straightforward pricing and our commitment to making things clear and easy for our customers. We are happy to have you as part of the Endurance family. If you need any assistance or have questions, we're here to help.
- The Endurance Team
Reviewed Dec. 19, 2025
I got a decent car and I figured I needed to get a warranty on it so it would last longer, or if something went wrong, I'd have it covered. I got some emails about insurance and I checked out on a few of them--CarShield, Endurance and a couple other ones, and I liked Endurance a little better. Signup was simple and easy. I was well-informed and I would recommend it.
Hi Kemper! Thank you for sharing your positive experience with Endurance. We're happy to hear that you found our sign-up process straightforward and that the information we provided helped you make an informed decision. Ensuring your car's longevity and covering any potential issues is our goal, and it's great to know you feel assured by our services. We greatly appreciate your recommendation and are always here to assist if you need anything in the future.
- The Endurance Team
Reviewed Dec. 19, 2025
I got Endurance on my truck and customer service was good. The person that signed me up was very intelligent and read me through everything I needed to know. The sign-up was very easy. Everything went smoothly and has been positive so far.
Hi Robert! Thank you so much for your positive feedback! We're happy to hear that you found the sign-up process straightforward and that our customer service has met your expectations so far. It's great knowing you would recommend Endurance based on your experience. If you have any questions or need assistance down the road, please feel free to reach out to us anytime.
- The Endurance Team
Reviewed Dec. 19, 2025
Somebody at work told me good things about Endurance so I wanted to give them a try. The Endurance rep I talked to was professional. He explained everything and I understood him very well.
I accidentally deleted an emailed copy of my warranty, so he said he was gonna send a hard copy through the mail. He was great. I’m very satisfied.
Hi Karen! Thank you for taking the time to share your experience with Endurance! We're thrilled to hear that the sign-up process was smooth and that our representative provided you with clear and professional assistance. It's fantastic to know you're satisfied thus far and see the value in having coverage for your vehicle. Your trust in our service means a lot to us, and we're excited to support you and your vehicle for years to come. If you have any questions or need further assistance, we're here for you anytime.
- The Endurance Team
Reviewed Dec. 19, 2025
I have a 2014 Jeep Compass, and I needed to put some type of coverage on it. I chose Endurance because it was one of the top ones. And I had been hearing about them dealing with car dealerships. So, I decided to take a chance with them and see if they're for real about who they say they are.
I signed up last month, and the representatives were helpful and professional. I like their attitude. They seemed like the type of people you would want to deal with. They seemed for real about what they do. They ran down a lot of things to me, and what really caught me was how much coverage they cover for the amount you pay a month. And then the copay is 100 and something dollars. They’re better than what I had with Everything Breaks. And they seem like they cover more than what some companies offer.
Hi Jessie! Thank you so much for choosing Endurance and sharing your insightful 5-star review. We are thrilled to know you're satisfied with our comprehensive coverage for your Jeep Compass, along with our reasonable monthly costs. It's gratifying to hear that our professionalism, competitive offerings, and partnerships with car dealerships have positively influenced your experience. Your recommendations mean the world to us, and we look forward to continuing providing excellent service.
If you ever have more feedback or need assistance, please feel free to reach out.
- The Endurance Team
Reviewed Dec. 19, 2025
I just went over 70,000 miles on my car and when I looked at my phone, there was an ad for Endurance. I went, "Well, you know what? This is probably a sign. Maybe I ought to do this." So I did. I have seen the advertisements on TV and I have read about them and I like them. They seem like a better company to go with. And they were wonderful to work. The signup was very pleasant and easy. My agent took care of everything. They came back with all the answers and they took my information. And boom, we were good from that on. Everything was clear cut and all in black and white. I even went back and asked questions online and got all my answers. They were very professional. Go ahead and get Endurance. it's a good idea.
Hi Sharon! Thank you so much for your fantastic review of Endurance. We're happy to hear that your experience with our service was seamless and professional. It's great that our agent could efficiently assist you, making everything straightforward. Knowing you've found adventure in signing up confidently based on previous ads is what we aim for.
We're also glad that you received prompt responses to your questions—you can always trust us to support your auto protection needs. Sharing your recommendation means the world to us, and we look forward to continuing to help provide peace of mind to you on the road.
-The Endurance Team
Reviewed Dec. 19, 2025
Endurance sent me a letter and I called them. I looked them up on the internet too. I liked what they said and what they did, so I got it. I'm an ex-mechanic and I had been doing it for almost 35 years. I know what the prices are and I know what the labor is. The signup with Endurance was easy. I followed the dots, filled things in, and I got approved.
I used the warranty in Laredo GMC, Charles Wilson. I got a receipt from them saying what they did, but they didn't put any prices. It only had what they replaced. I waited for something from Endurance. They took care of my paperwork but they didn't let me know anything. I never received anything from them saying that it went through, I got approved, and I got this. There was no phone call to let me know they took care of the bill. I was waiting to get a bill. That aside, I'm just very satisfied with Endurance. It is an excellent choice. They took care of everything and I didn't have to pay one penny so far.
Hi, thank you for taking the time to share your experience with us. We're thrilled to hear that you found our sign-up process straightforward and are satisfied with our overall service. We apologize for any uncertainty regarding the communication after your service at the GMC dealer. Ensuring clarity and trust is very important to us, and we greatly value your feedback which helps us improve our customer support. If you have any further questions or need assistance, please feel free to reach out to us. Your recommendation means a lot to us, and we're here to help any time you need!
- The Endurance Team
Reviewed Dec. 19, 2025
I had CarShield, and I didn't think things were going good. So, after I watched some advertising on television about Endurance, I thought I'd try them. And they seemed to be good. The signup process was easy, and I had no problems. But I haven't had to use them yet.
Hi Richard! Thank you for sharing your positive experience with Endurance! We're thrilled to hear that the sign-up process met your expectations and that you've decided to recommend us to your son. We always strive to provide excellent service and support from the start. Please feel free to reach out if you or your son has any questions or needs assistance as you explore what Endurance has to offer. We're here for you both.
- The Endurance Team
Reviewed Dec. 19, 2025
The sign-up process was easy. The representative told us what it did and didn’t cover, the deductible, the tow service, and all that they have. He was very informative. I have an expensive vehicle that could cost a lot to fix, but Endurance saved me $3,300 when I had to used it.
Hi Richard! Thank you so much for your glowing review! We're thrilled to hear that signing up was smooth and that our representative was informative in addressing your questions. It's fantastic to know that your coverage with Endurance has already made a significant impact by saving you on costly repairs. We truly appreciate your recommendation to friends and family and look forward to continuing to provide you with dependable coverage and service.
– The Endurance Team
Reviewed Dec. 19, 2025
Updated on 01/05/2026: I had/have the best policy offered. I needed repairs to my truck. I called and was told that they would cover the cost of the repairs. Upon arrival at the recommended repair shop as the owner/shop manager called for approvals of work, I could over hear the Claims dept representative who was rude and condescending towards the shop manager regarding my claim.
Bottom line my claim was denied for the most part and they only agreed to pay $206.00 on a $1,400 repair cost. I complained to the claims department and was flatly told it was not a repair that was authorized/covered. I filed a BBB complaint review and the company replied with a boiler plate response, and advise I should contact a special team via email. I contacted them and never received a reply. I emailed and asked for a contact phone #. Once I called that number, I was once again speaking with the Claims department and received the same boiler plate reply.. "we are so sorry about that.. blah blah blah". Absolutely no change (as expected) from the "team" the corporate reply to the BBB complaint suggested I contact. Buyer Beware of this Extended Auto Warranty company. Very deceptive in nature..
Original Review: Had a terrible experience with my claim for repairs of my rear axle, leaking. After calling several different repairs shops including Nissan Dealer; no one wanted to deal with Endurance. Finally, ended up going to Meineke which was the recommended repair shop. I first called Endurance customer service and after telling them what needed to be repaired based on two diagnosis. I was told yes this was covered under my policy. I proceeded to go to Meineke in Flagstaff, AZ to have the repairs done.
After diagnosis, the owner of the shop called Endurance to receive permission to do the work etc. I was close enough to hear the repair shop owners conversation with Endurance Claims Department. The man from the Claims department was extremely rude and condescending towards the shop owner. After the call the shop owner was very upset and baffled at how he was spoken to. Bottom line was Endurance only covered $206 for the repairs which ended up costing me out of pocket nearly $1300.
The Meineke shop owner was extremely generous (feeling bad for how Endurance was not willing to cover more), that he discounted me and did not charge me for some of the services provided. He claimed he had never spoken with an Endurance Claims person who was so rude and uncooperative. I have paid nearly $4000 for my coverage with Endurance and the amount they authorized to pay for repairs was a total slap in the face considering they had previously ensured me the repairs would be covered under my plan. I would never recommend Endurance to anyone. Better to just save your money for when you need repairs, they are out to pad their own pockets.
Hi Ronald. Thank you for taking the time to share your detailed experience with us. We sincerely apologize for the difficulties you encountered during the repair process and for any negative interactions you experienced with our Claims Department. We realize these situations are incredibly frustrating, especially when the coverage expectations haven't been adequately communicated.
It's troubling to hear about your interaction at the Meineke store and the nature of the conversation experienced with our Claims Department. Providing respectful and helpful support is something we place great emphasis on, and I want to assure you these behaviors do not align with our standards.
We take your feedback seriously, and we want the opportunity to investigate the issues you've raised and provide the support you've unfairly lacked. Please reach out to our team directly via feedback@endurancedirect.com so we can clearer understand specifics of your contract and claims. This step will assist us in aiming for a satisfactory solution together, with guarantees of improvements in our processes for all customers moving forward, including yourself.
We are committed to regaining your trust and working towards a solution.
-The Endurance Team
Reviewed Dec. 19, 2025
I’ve had Endurance for three and a half years, and I don't like them because they won't pay for OEM parts. They took care of my claims, but they didn’t get original parts. The other thing is, I'd like to take my car to the mechanic on Saturday and have it repaired. But Endurance isn't open on Saturday, and I can't file a claim. Their customer service is awesome, though.
Hi James! Thank you for sharing your feedback with us. We're happy to hear that you've had a good experience with our customer service team over the years. We apologize for any inconvenience regarding the availability of OEM parts and evening working hours for claim processing. While we strive to make the process as seamless as possible, we always appreciate customer thoughts on which areas need improvement.
We’re grateful to have served your auto protections needs and value your suggestions. Please feel free to reach out to us via email at feedback@endurancedirect.com with any specific feedback on parts or hours-related preferences that could enhance your experience.
- The Endurance Team
Reviewed Dec. 19, 2025
My truck is fairly new. I had the three-year/36,000 miles warranty but it ran out. I still wanted something on it 'cause I can't fix this stuff anymore. I knew what I wanted when I approached Endurance. Signing up with them was very easy and their price was fair. I’ve recommended Endurance already to friends.
Hi Richard! Thank you so much for sharing your positive experience with Endurance! We greatly value your kind recommendation and are glad to hear that the selection process met your expectations. Our team is dedicated to providing seamless service and we’re thrilled you found our pricing fair. We look forward to continuing to support you with coverage for your truck. Should you ever need assistance, please do not hesitate to reach out. We're here for you!
- The Endurance Team
Reviewed Dec. 18, 2025
I wanted information on my policy. I was not provided that and lady talked over me. I need to know what's covered and am unable to access my account online..I am not happy! I need to talk to a person who will ask me for my policy number. I am not able to access from online and don't know why!
Hi Shirley. Thank you for sharing your experience regarding accessing your policy information. We sincerely apologize for the communication issues you faced and the inconvenience of being unable to log into your account. This is not in line with the level of service we strive to provide. We would like to rectify the situation as soon as possible by ensuring you speak with a member of our team who can efficiently assist you with details about your coverage. Please contact our support team directly via feedback@endurancedirect.com so we can prioritize your request and provide the assistance you need. Thank you for your understanding and patience. We look forward to helping you resolve these issues promptly.
-The Endurance Team
Reviewed Dec. 18, 2025
Was easy to contact customer service and was very courteous. Answered all my questions and provided assistance. Was very pleased and relieved. Very relieved to know you're covered when you really need it.
Hi Rhonda! Thank you for taking the time to share your positive feedback! We are thrilled to hear that our customer service team addressed all your questions and provided the assistance you needed. Your peace of mind is important to us, and we are grateful to know that you feel relieved knowing you’re covered when it really matters. We look forward to continuing to serve you with the exceptional support you deserve.
- The Endurance Team
Reviewed Dec. 18, 2025
This is the worst company in the United States. They don't care about you or your vehicle. My cp4 pump failed so they sent out an adjuster who didn't even know what it was. The adjuster started to look for anything to deny the claim so he said that the tires were an inch and a quarter taller than the factory tires so they denied the claim because it is a modified vehicle. The tires have nothing to do with the cp4 pump. The vehicle needed tires so new ones were put on 10 years later as the vehicle is a 2015. Tires got better over the years. They have very poor customer service. They will lie to you and not try to help. The only thing they are good at is taking your money each month. Do not get a contract with them. You will be sorry.
We’re sorry to hear you’ve had a negative experience, Thomas. We take all feedback seriously and strive to improve. If you’d like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed Dec. 18, 2025
Call my auto repair shop and asked if they honor Endurance Warranty and they said yes. I took my truck to the shop after I spoke with the claims department and asked if I was covered and the rep said yes they cover from head to toe. I took the truck in and the shop called Endurance and was informed that they don't cover my water pump. End results I paid $1000.00 to have the water pump replaced. I must have missed the toe part. so I will be looking for a new auto warranty.
We apologize for the inconvenience you've experienced with your recent claim regarding the water pump issue. Your satisfaction is deeply important to us, and it's disappointing to hear that we fell short. Here at Endurance, we strive to provide clarity around all coverages, and we understand how crucial this is to our services. We aim to resolve any misunderstandings you may have faced. Please get in touch with us directly at feedback@endurancedirect.com, sharing your contract details so we can delve into this further. We appreciate the opportunity to address and correct any concerns, thus working to restore your confidence in Endurance. Thank you for letting us work towards providing better support.
Sincerely,The Endurance Team
Reviewed Dec. 17, 2025
DO NOT BUY THIS WARRANTY!!! I’ve put in almost 6000 dollars. They will cover the water pump. But not the thermostat housing that’s also required, even though the make a water pump that comes with the thermostat housing. An adjust of 100 for them is now going to cost me 1000. Absolutely ridiculous!!! NEVER EVER BUY THIS WARRANTY!!!
Hi Stephanie. Thank you for sharing your experience. We're sorry to hear about the challenges you've faced with your warranty coverage. The situation you've described regarding the coverage of the thermostat housing certainly sounds concerning and does not match the level of service we strive to provide. Our goal is always to be transparent with our terms and ensure our approval processes are as supportive and straightforward as possible.
We encourage you to reach out directly to our team via feedback@endurancedirect.com so we can conduct a thorough review of your case and work toward a favorable resolution and evaluate how we can better meet your expectations. Your feedback helps us improve, and we're committed to addressing your concerns.
Thank you for bringing this to our attention, and please accept our apologies for the frustration this matter has caused.-The Endurance Team
Reviewed Dec. 17, 2025
Miss ** was outstanding, very patient, very knowledgeable in helping us to understand the policy, very professional. She showed the utmost in care and concern. And we really appreciate the time that she took with us and helping us make the right decision in what we needed to do.
Hi Thomas! We are thrilled to hear about your positive experience with our team. Miss **'s knowledge, patience, and professionalism truly exemplify our commitment to exceptional service. We appreciate you acknowledging her dedication and are grateful for your kind words. Your satisfaction is our priority, and we look forward to serving you again in the future!
- The Endurance Team
Reviewed Dec. 16, 2025
Waited to long for help. I didn't have my contract info, so I couldn't get the help I needed. So I called my insurance agent. The reason was I didn't have my contract info, agent said call your Edur.
Hi Albertha! We apologize for the delay and any difficulty you've experienced in receiving assistance without your contract information. It's concerning to hear that you weren't able to get the help needed in a timely manner. We strive to support our customers efficiently, and this situation doesn't align with our service promise. Your experience is valuable, and we are committed to improving it. Should you find yourself in a similar predicament in the future, we urge you to contact our customer service team directly, as they are equipped to assist in retrieving contract information and promptly handling your needs. We appreciate your patience and again apologize for any inconvenience endured problems.
-The Endurance Team
Reviewed Dec. 16, 2025
Great service. I have had no problems with Endurance. They have been there when you needed them throughout my 3 years service with them. My policy have expired, and I renewed a new policy with them. Thank you, Endurance.
Hi Lori! Thank you for sharing your positive experience with Endurance! We are thrilled to have supported you without any issues over the past three years, and we're honored that you've chosen to renew your plan with us. We look forward to continuing to provide you with dependable service. If you ever have any questions, please feel free to reach out.
- The Endurance Team
Reviewed Dec. 15, 2025
This is a warning to others. I purchased this warranty based on the lies told in the commercial. Peace of mind when your car breaks down. Low payment for repairs. Well, that did not happen to me. My alternator went out and I had my car towed to one of the certified repair shops for Endurance. When they called I was told that my car repair would costs approximately $1250 endurance will only pay $546...how is over $800 a small repair bill? I have never been so disappointed, I had hope that they were a company that stood by their product. They source out the claims and I was told that they search the internet for a cheaper part cost and will only pay that price. Not to actually fix the car. I am literally livid right now. I don't know what to do.
Hi Talana. Thank you for sharing your feedback regarding your recent experience. We're disappointed to hear about the inconvenience and distress the situation with your alternator repair and claim coverage has caused you. Our goal is always to provide peace of mind and transparent service, and it appears we've fallen short of delivering that to you.
It’s concerning to hear about the mismatch between expected coverage and what was provided, particularly in regard to sourcing parts. We sincerely apologize for any misunderstanding or frustration this has caused and would like to resolve this issue promptly. Please contact us directly via feedback@endurancedirect.com so we can review your case thoroughly and strive to address your concerns adequately.
We value the opportunity for improvement and aim to reassure your trust with a fair and diligent solution.
Thank you for contacting us.-Endurance Team
Reviewed Dec. 15, 2025
They are trash, everything was green before they needed to fix my car. Consumers do not get tricked or fooled, they do not cover many things on your vehicles as stated. They scam you and never fix your car on a legit contract. Scammers!! They are robbing people. I have canceled this service, and picking up my car from the mechanic not fixed!!!
Reviewed Dec. 14, 2025
Endurance was phenomenal. They did great. I brought the truck in. We thought it was just a timing belt. Something came up on the computer, and it was knocking a little. And when it went in, and they started to look at it, the engine was essentially gonna seize. So, the entire engine had to be replaced. It took time, but it wasn't necessarily their fault.
They offered me a rebuilt engine, which we could have had right away, but there was no warranty, though. So, if I got a Ford engine, there was a 100,000-mile warranty, but they had to physically build the engine. So, we were without a truck for a really long time, which was wild. But they were communicating with the mechanic, and it’s the mechanic who communicated with me.
The only thing that freaked me out was the rental car. It was thousands in rental cars. And I had to get reimbursed, but they only cover five days. And I was without a car for two and a half months. And it's in their contract, so I can't say they did anything necessarily wrong. It's unfortunate, but it was a major expense.
We never missed a single repair pin our truck. Everything was in line. Never missed an oil change. Never missed a service. So, it's a babied truck, and it's just not something you would ever expect. And thank God we had Endurance because we would have been in a lot of trouble.
My husband was handling the mechanic. My understanding is it did have to sit, which I knew. I did research them before I got the policy. So, it was out there, and the truck couldn't leave the facility. It does have to sit at the mechanic. It can't leave while the paperwork was getting done, and until the repair was done, which was a little frustrating. So, there were some wasted time in between. But again, I researched it ahead of time. So, I was prepared for that piece of it. And the mechanic did tell me what I’m gonna have to do dealing with Endurance.
At first, I was skeptical. I was scared. I was panicking. But the last three to four weeks of waiting for the truck was related to us deciding to get the warranty. A 100,000- mile warranty compared to no warranty is a no-brainer. So, that's what we had to do.
The big holdup is that Ford can be famous. We were thinking more of the transmission. So, if anything goes wrong, we're covered. I think it was 130,000 miles. So, my thing was I'd rather pay a couple of hundred dollars a month and have insurance than have to pay $1,000 a month for a new truck, between insurance going up and everything else. So, we opted to keep it and just get a policy as a reassurance, just in case anything were to go wrong.
Hi Adrea! Thank you for sharing your detailed experience with us. We understand that being without your truck for an extended period can be challenging. We’re glad to hear that our communication with your mechanic helped keep you informed throughout the process. Although your situation required some critical decisions regarding the engine replacement, it's good to know you felt reassured in opting for a secure, long-term solution.
We sympathize regarding the rental car coverage limits. This is outlined in our policy, but we truly appreciate your understanding despite this costly inconvenience. It's great that, ultimately, you appreciate having peace of mind with a covered engine, and that you've found the choice beneficial.
Thank you once again for recommending Endurance generally to others. If you need any further assistance or have follow-up inquiries, please reach out to our team. We're here to assist in every way possible to enhance your experience with us.
- The Endurance Team
Reviewed Dec. 14, 2025
I googled Endurance and it had the better ratings. Their representatives were really good. I haven't had any problems with them. I pay 160 a month for 2 years, and then I get a total of four years or 44,000 miles. The policy I have is good.
Hi Julie! Thank you for sharing your positive experience! We're thrilled to hear that our customer service representative provided a seamless sign-up process and that you find the coverage both reasonable and satisfactory. Your recommendation means a lot to us. Should you have any questions in the future, we’re always here to assist you.
- The Endurance Team
Reviewed Dec. 13, 2025
During a trip in which I was driving from Arizona to Montana, I was almost to my destination in Montana when my Toyota Tacoma started showing signs of some sort of mechanical problems problems. I took the truck into a transmission shop in Montana, and they told me that some repairs would be needed on the transmission due to a leak in the transmission that I was totally unaware of. Apparently the leak started while I was on my way from Arizona. I called endurance to see if they would cover me, and coverage was denied because they said it "had to do with fluids" and they don't cover anything having to do with fluids in the vehicle. On the advertisements they make this coverage sound like it's the best thing since sliced bread, but then when you go to actually utilize their services they deny you the coverage that you pay a hefty amount of money for in a monthly basis.
Hi Bill. We appreciate you sharing your feedback about your recent experience. We’re genuinely sorry to hear that servicing your Toyota Tacoma did not align with your expectations. We understand how important it is to rely on coverage, especially during long trips.
Addressing your concern that the repair was linked to fluid leaks which are typically not covered by policy, please know we are committed to clarifying our coverage options better. However, your feedback alerts us to possible areas of miscommunication.
To ensure we handle your situation diligently, we advise contacting feedback@endurancedirect.com. Provide all relevant information so our support team can review the specifics of your contract and explore how best to address the break in understanding that may have occurred.
Thanks again for alerting us to these issues. Improving our communicative pathways is foundational to reflecting better coverage assurances toward our consumers.
- The Endurance Team
Reviewed Dec. 13, 2025
I just started with Endurance because my current one is running out. It won't go into effect until next week. But the application process so far has been good. It was wonderful. They did a great job with it. I just haven't really had the opportunity to use them yet.
Hi Denise! Thank you so much for choosing Endurance and for sharing your positive experience with us! We're happy to hear that our application process met your expectations and that our representatives provided stellar support during your sign-up. Your recommendation means a lot, and we're grateful for your kind words. If you or anyone you introduce has further questions or needs assistance in the future, please feel free to reach out. We’re always here to help and ensure you have the best possible experience with your coverage.
- The Endurance Team
Reviewed Dec. 13, 2025
I watched TV commercials, searched online, and checked out car warranties to see who was the best. Endurance stood out hands down. The representative did an awesome job explaining the policy and everything. He definitely set me up with the best policy. I am pretty satisfied.
Hi Ezell. Thank you for sharing your positive experience with Endurance's customer service! We're thrilled to hear that our representative provided clear and detailed information, helping you feel confident in your choice. We're grateful to have you as a customer and are here to assist you whenever you need.
- The Endurance Team
Reviewed Dec. 13, 2025
I spoke with a lady from Endurance and she was very nice and informative. I was essentially approved for the warranty on the day I signed up for it. It was a one phone call kind of thing. I wanted to get the coverage to waylay any future expenses. My car was getting to be up there in a few years and I didn’t wanna have the unexpected expense of a repair. I let the lady know what my vehicle was, the age, and the mileage. She suggested a level of coverage and that seemed agreeable to me. We went forward with it and I enrolled. She then sent me the emails to finish the paperwork.
Hi Gary! We greatly appreciate your feedback and are thrilled to know that you had a seamless sign-up experience with Endurance. Hearing that our representatives were informative and able to determine the perfect coverage for your vehicle on your first choice is great. We're excited to help you avoid unexpected repair costs in the future! If you have any questions or need further assistance, please let us know. Thank you for choosing Endurance to safeguard your car needs.
- The Endurance Team
Reviewed Dec. 13, 2025
There was no problem with claim. I like how your company works with me as well as the car dealership, that was working on my car. Communication very well. So far, I've never had a problem with this company. Every time I view it or even had any questions very helpful.
Hi Johnna! Thank you so much for sharing your experience with us! We're happy to hear that you've encountered excellent communication from our team and the dealerships, and that you've had such a positive experience overall. Your satisfaction is extremely important to us, and we're thrilled that we’ve consistently met your expectations. We are here for you anytime you need assistance.
- The Endurance Team
Reviewed Dec. 13, 2025
We have a 2019 Kia Soul and I thought we needed to get a warranty on our car. I don't wanna be out somewhere and, God forbid, the engine light comes on or something breaks down and we don't have no warranty on the car. Signup with Endurance was easy. The gentleman I spoke to was very kind and polite. I'm very pleased.
Hi Laurie! Thank you for sharing your positive experience with us! We're happy to hear that our commercials caught your eye and that choosing Endurance brought both you and your husband peace of mind when it came to protecting your 2019 Kia Soul. It's great to know the sign-up process was seamless and that our representative provided the support you were looking for. We appreciate your kind recommendation and are thrilled that you're pleased with your coverage. Wherever the road takes you, we're by your side.
- The Endurance Team
Reviewed Dec. 13, 2025
I bought the policy the day I bought the vehicle just to make sure we were gonna have coverage just in case. I shopped around and Endurance was reasonable. I was impressed by what it cost and the amount of time they're giving.
I just had a claim a couple of weeks ago. We took the car in and it had a shock leaking and needed struts and brakes. I told the guy who I had. He didn't even need anything from me. He called Endurance. I just had to send a copy of when I had it serviced to check out the mileage, and the next day they approved the work. They covered $1,900 of the bill.
Literally, I didn't have to do anything as far as the claim. The people at the automotive place dealt with them. I was reading in their paperwork that it could take 24 hours to two weeks. Mine took the 24 hours. I was really pleased with that.
Hi Mary! Thank you so much for sharing your experience with Endurance. We're happy to hear that the claims process for your leaking shock and brakes was straightforward and efficiently managed, with coverage approval within 24 hours. It's fantastic to know you found our pricing reasonable and that you were impressed with the coverage and response time. We truly appreciate your recommendation and are excited to continue providing support and peace of mind for your journey ahead. If you ever need assistance, please don't hesitate to reach out. Welcome to the Endurance family!
- The Endurance Team
Reviewed Dec. 13, 2025
My experience with Endurance is good. My other warranty ran out, and the signup was very easy. The agent that I had was pretty good. I haven't had any experience with a claim yet because my car hasn't broken down, but so far, it's a pleasant experience. Everything is fine.
Hi Brian! Thank you for sharing your experience with Endurance. We're happy to hear that signing up was easy and that our agent was able to provide helpful assistance along the way. We appreciate your feedback, even if you haven't had to use your coverage yet. It's great to know the journey has been smooth so far. Should you have any questions or need assistance in the future, please feel free to reach out. We're here to help ensure you're thoroughly satisfied with our service.
Thank you for being a part of the Endurance family!
- The Endurance Team
Reviewed Dec. 13, 2025
I bought a truck. My brother had Endurance and it worked for him. He loved it. Signing up with them was pleasant. The young man was knowledgeable. He answered all of my questions and explained everything to me thoroughly. I would recommend him to anyone that called. The only thing I didn't get was the discount I would have gotten online. I wasn't sure if it was a fraudulent site, so I chose to call. But if you need Endurance, get it. It is peace of mind to have it.
Hi Stephany! Thank you for sharing your experience with us. We're glad to hear that the sign-up process met your expectations and that our representative was able to address your concerns with clarity. We apologize for the inconvenience you experienced regarding the online discount. Your feedback is important to us, and we'll pass this along to the relevant team to consider offering comparable phone discounts to enhance our service. It's great to know that the peace of mind our coverage provides and your brother's positive experience with Endurance added to your satisfaction. Please feel free to reach out anytime and thank you for recommending us to others!
- The Endurance Team
Reviewed Dec. 13, 2025
I had an issue with the battery and my car died. I needed to see what towing service Endurance had but couldn't get into the app. It’s not taking my email, and I haven’t been able to log in the past three weeks.
Other than that, everything's fine. They took care of my claim and payment on time. I have no complaints. Everything’s been good.
Hi Kenneth! Thank you for sharing your experience with us. We're pleased to hear that our pricing and customer service have met your expectations and appreciate your positive feedback on our representatives. Regarding the Endurance app, we have actually transitioned to a customer poral instead. Please reach out to feedback@endurancedirect.com and we will be happy to have someone walk you through its features and ensure you can log in. We value your feedback as it helps us improve and deliver better experiences.
Thank you,The Endurance Team
Reviewed Dec. 13, 2025
I've been shopping for an auto warranty for six months because I got a 2020 Ford that the original warranty went out. I've looked at Endurance and CarShield. And I went to Consumer, and they recommended Endurance. So, that's who I went with. I've got it on automatic withdrawal. I just had to pay a membership fee of $29, and then the first monthly fee was 141.
So far, my experience with Endurance is good. I haven’t had to take my car in for anything, but I'll know more where I stand by the end of the month during my first experience with them. My service is supposed to start on the 22nd of this month.
Hi David! Thank you for sharing your experience. We're glad to hear that you found the sign-up process straightforward and the initiation of automatic payments seamless. It's great that your initial experience with us has been positive. Should you have any questions or need assistance when your coverage starts, please don’t hesitate to reach out. We’re here to help and ensure your ongoing satisfaction with our service.
Thank you,The Endurance Team
Reviewed Dec. 13, 2025
I learned about Endurance at a tire place. I had a problem with my truck and they diagnosed it. The lady there had worked at a car dealership for 20 years and she highly recommended Endurance. I had to have my alternator replaced and it was $3,100. I just missed the warranty by 800-some miles. That’s what made me do it. They gave me a loaner car while it was on back order. The rep who signed me up was very professional and knowledgeable. I was very happy.
Hi Kimberly! Thank you for your positive feedback and for choosing Endurance. We're thrilled to hear that the recommendation from a seasoned employee and our attentive staff helped make your decision a positive one. Ensuring a seamless sign-up process is something we strive for, and we're glad we met that mark with your experience. We look forward to being there for you and providing the exceptional service you deserve.
- The Endurance Team
Reviewed Dec. 13, 2025
I’ve never had a bad experience with Endurance. It's very easy to communicate with them. I did a claim on my horn, and another on my crank system. I brought my car to the dealership and they fixed it. It's still giving me the same problem now, so I will have to go back.
Hi Nicki! Thank you for taking the time to share your experience with us. We're happy to hear that you're finding value in your investment with Endurance and that our pricing and seamless communication meet your expectations. It's great to know that even a repair hiccup is being handled attentively at your dealership. We'll continue to prioritize your peace of mind, giving you the support needed for your vehicle's protection.
If you have any further inquiries or need assistance, please feel free to reach out. We're here to ensure everything remains on track.
- The Endurance Team
Reviewed Dec. 13, 2025
I got bumper-to-bumper coverage for my 2018 Dodge Charger. I got an email for starting the package for zero down, but I didn't get the zero down part. I had to start off with $154 and then the monthly is $152 but the overall package was fine to grab. I would recommend a friend or family to go there.
Hi John! Thank you for your feedback and recommendation! While we regret the initial offer misunderstanding, I'm glad to hear that our customer service team provided helpful and knowledgeable support during your plan setup. Offering you comprehensive protection with your coverage choice is exactly what we strive for. We appreciate your recommendation and look forward to continuing to meet your vehicle needs.
- The Endurance Team
Reviewed Dec. 13, 2025
My car was breaking down. My transmission was going bad. I just knew sooner or later that it was gonna go out. So, I called Endurance, and they signed me up. The signup was easy. They told me the car was covered. The motor and transmission were covered. Everything on the motor was covered except for minor things like the thermometer, antifreeze, and oil changes. And in order to avail the roadside assistance, I must be enrolled in the program for 30 days or drive 1,000 miles, whichever comes first.
Hi Jerome! Thank you for your positive review! We're thrilled to know our straightforward sign-up process and the clarity provided about coverages met your expectations. It's great you find value in our roadside assistance—we know how crucial that peace of mind can be. We truly appreciate your recommendation to your friends and family. Looking forward to supporting you with all your auto protection needs!
- The Endurance Team
Reviewed Dec. 13, 2025
My car was getting a little older. It's about to be out of the service warranty. So, I figured I needed to find an extended warranty. Endurance seemed to be the better one based on what I read online. So, I reached out to them, and the guy was very friendly. We talked more like family when we did the business. He gave me all the things to look for. And I got bumper-to-bumper coverage.
They've already repaired a couple of things for me. I went in for one vent, they found another problem, and Endurance paid for all of it. And the place I took the car in handled the calls. So, it was great.
Hi James! Thank you so much for sharing your sincere feedback. We're thrilled to hear about your positive experience! It's great to know that our representative exceeded your expectations and made the process inviting and seamless. The peace of mind our coverage gave you with repairs underscores our commitment to taking care of our customers effortlessly. We cherish your recommendation and are thankful to be your choice for auto protection coverage.
- The Endurance Team
Reviewed Dec. 13, 2025
I've basically just now got Endurance, and I chose them because I think they’re the best one. The customer service representative who signed me up was to the point. He explained everything as far as the warranty, how it goes, and that I gotta follow maintenance on my car like I'm supposed to. I just haven’t dealt with them yet. I just like that if my car happens to break down, I have somebody to help me pay for it.
Hi Mark! Thank you for sharing your experience with us. We're happy to hear that our customer service was clear and informative as you signed up for your protection plan. Knowing you feel reassured about your vehicle's protection is exactly what we strive for at Endurance. We're confident that should you need to use your coverage, you'll continue experiencing the quality service you deserve. If any questions or needs arise, please don't hesitate to contact us. We’re here to help at every step of the way.
Thank you for choosing Endurance, and we're all set to provide you with the support and peace of mind whenever needed.
- The Endurance Team
Reviewed Dec. 13, 2025
I wanted a bumper-to-bumper cover for my 2021 Volkswagen Atlas Cross Sport. It was out of warranty, and I've been seeing Endurance’s commercials. It sounded really good, so I called and signed up. The representative was knowledgeable and willing to help. He answered my questions to the best of his ability. It was a good experience.
Hi Wendy! Thank you for sharing your positive experience with us! We're thrilled that our team guided you effortlessly through the sign-up process for your bumper-to-bumper coverage on your Volkswagen Atlas Cross Sport. Providing knowledgeable and helpful customer service is our top priority, and we're glad to hear we've met your expectations. Welcome to the Endurance family, and we're here for you anytime!
- The Endurance Team
Reviewed Dec. 13, 2025
I know that Jeeps are expensive to fix and to insure. I first had a different warranty, and then I found out that they had a bunch of litigation going on. I started researching and I found Endurance is the one that issues dealership policies. So, I chose them.
I had to use it one time. We had a steering stabilizer replaced on the front. It was efficient, no hassle, nobody called me, and it was done. It wasn't expensive. They offered to pay for an aftermarket one and the dealership gave me the option upgrade for the difference.
Hi Jodi! Thank you for sharing your experience with Endurance! We are happy to hear that our dealership-backed policies are offering you both convenience and peace of mind, especially given your personal circumstances. It’s great to know your claim process was quick and hassling free when replacing the steering stabilizer. We understand the value of having a smooth repair process and are here to ensure your vehicle stays in great shape, allowing you to avoid handling repairs in adverse conditions. Should you ever need assistance, we're just a call away. Thank you for choosing Endurance!
- The Endurance Team
Reviewed Dec. 13, 2025
I’ve got full coverage with Endurance. The representative was very professional and knew what he was talking about. I asked a lot of questions, and he took the time to answer them all, to the point where I felt comfortable going with it. I wasn't happy with the price, but for what it covers, I was happy enough to go through with it.
Hi Mary! We appreciate your feedback and are happy to hear about your positive experience with our representative. We're glad that you found their knowledge and professionalism helpful in navigating your full coverage options, and also the responsive nature when you had various questions. It’s important to us that our customers feel comfortable and informed in choosing the best plan for them. Though we understand that the pricing can sometimes be a consideration, we're pleased the value of our coverage was satisfactory for you. If you need further assistance or have more questions, please don't hesitate to reach out. Thank you for choosing Endurance!
- The Endurance Team
Reviewed Dec. 13, 2025
I got an expensive car, and I know the maintenance is not gonna be cheap. So, I thought I'd protect myself and get Endurance. The signup process was fine. The reps were nice. I don't know how good it will be since I haven’t done this before, but I know it's supposed to start within 1,000 miles from the time we signed up.
Hi Bella! Thank you for sharing your experience with us. We're happy to hear that our enrollment process met your expectations and was conducted smoothly. We designed our coverage plans to give peace of mind amidst the rigors and costs of automobile maintenance, and we hope that you find your extended protection beneficial. Please do not hesitate to reach out if you have further questions or need assistance. We look forward to ensuring that Endurance meets all your automotive protection needs.
-The Endurance Team
Reviewed Dec. 12, 2025
I have a 2008 Lexus RX 350, and my wife drives it. And it just seemed like a good idea to get a warranty on it because of the year. I learned about Endurance through the advertisement I heard on Real America's Voice.
The signup process was flawless. The woman was helpful. She was thorough in explaining all the ins and outs and what it covers. I had a couple of questions, and she answered all of them. She was totally upfront and explained that I had to put 1,000 on the vehicle and to wait a month. She also searched for a discount for me. She then told me it’s a four-year program, and I can take it to any dealership, as any Lexus dealership across the country is an approved mechanic.
Hi Ron! Thank you for sharing your positive experience with us! We're thrilled to hear that the sign-up process was smooth and that our representative was able to provide clear, helpful information and even find a discount for you. Knowing that you appreciate our coverage at any Lexus dealership and our straightforward approach brings us great satisfaction. If you have any further questions, please feel free to reach out. We're here to help!
- The Endurance Team
Reviewed Dec. 12, 2025
I've had a great experience with Endurance Warranty. I've been with them for about 2-3 years and everything has been good so far. About a month ago, I needed new ball joints on my car and they covered the repair for me. The process was quick and easy which made the experience even better.
Hi Jeanie! Thank you for sharing your positive experience with Endurance. We're happy to hear that our quick and straightforward claims process, along with our consistent customer service support, has met your expectations. It's great to know that after several years, a simple phone call still provides you with everything you need. We truly appreciate your loyal support and look forward to continuing to provide you with excellent service.
- The Endurance Team
Reviewed Dec. 12, 2025
I loved how Ms. Tamara H. took her time to help my son & I through this reprocess that the previous Rep. Don did not, which has us back at square one, which is what getting the insurance I was trying to avoid but here we are...it's so frustrating to have to go through this then to have a new contract done to match the mileage that the Rep put in what he wanted. So why would that fall in us?
So now my son can't get his repairs done & I think it's pure BS, they could've accommodated us considering it wasn't on us & especially since over $1700 has been paid out on our end already so they could've easily honored the repairs just to be courteous but that didn't happen outside of what Ms. Tamara did for us & some information Mr. Justin shared was very helpful for the future but Endurance y'all need to do better with accommodating your customers & train your Reps to make sure to take care of the customers so they won't have these kinds of problems. I'm really missed because now I'm out of pocket for repairs that could've been covered from the policy we've been paying on for almost a year.
Hi Nancy! Thank you for taking the time to share your experience with us. While I am glad to hear that Ms. Tamara H. and Mr. Justin were able to assist you effectively, I understand your disappointment and frustration with the situation surrounding the coverage issue and desire for further support, especially given your financial commitment to the protection plan.
We value every opportunity to address any dissatisfaction and improve our processes. Please contact our team directly at your earliest convenience. Email us at feedback@endurancedirect.com so we can do our best to specifically accommodate and address your concerns comprehensively and rectify any issues you're facing.
Your loyalty is crucial to us, and we are committed to providing support in holding both service standards and customer satisfaction. Thank you once again for reaching out.
- The Endurance Team
Reviewed Dec. 12, 2025
I had CarShield for almost a year before, and they messed up. I got rid of the car and never used the insurance, and I didn’t get anything back except for a month's worth of payment, which was $130. And they didn’t explain everything to me. That was when I ended up with Endurance. I didn’t have any problems signing up. The process was easy. But let's see what happens later on down the road when I actually need something done.
Hi Jimmie! Thank you for sharing your experience with both your previous provider and Endurance. We're happy to hear that you had a satisfactory sign-up process with us, and we appreciate your openness regarding your outlook on handling future claims. Our aim is to provide a seamless and dependable service, and we're committed to ensuring that your expectations are met when the time comes for you to utilize your policy. Should you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your patience and trust as a new customer, and we look forward to supporting your auto protection needs in the future.
- The Endurance Team
Reviewed Dec. 12, 2025
I had a great experience with Endurance. They've been good to me. Every time I ask for something to get fixed, they always pay for the parts that I need to get fixed. I had no bad experience at all. When I take my vehicle to Nissan, they call Endurance, and they don't have any problem. They automatically get my claims straight through, and then my car gets fixed. I just sit there and wait for my car to get fixed.
Recently, I went to take my car for inspection. They found something wrong with the car. And I was getting upset about it because they told me it's going to cost $800. And the guy told me to relax. I told him I have an extended warranty. So, I gave him my information. He called Endurance, and he came back and told me that all I had to pay was my deductible.
Hi Debra! Thank you for sharing your positive experience with Endurance. We appreciate hearing how our coverage has provided you with peace of mind and ensured smooth processing of your needs. It's our goal to support our customers with efficient claim handling, and we're thrilled you've found this to be the case. We're here whenever you need us and truly appreciate your trust in Endurance for your auto protection needs.
- The Endurance Team
Reviewed Dec. 12, 2025
I had Endurance before, but I’ve been under the weather so my coverage lapsed. I got a little better and was looking to get a warranty company, and Endurance is the best company for me.
The other plans were less expensive up front, but they cost more in the long run. It’s $250 deductible versus Endurance‘s $100 deductible, so I went with Endurance again.
The representatives were easy to talk to, explained everything, and there was no sales pitch. They remembered me from before and gave me low prices. My car was still under 100,000, so they were able to insure me like they did before.
It's $158 a month which is more than I paid before, but my car is older. I'm still under 100,000 miles though, and it's good for four years so I don't have to worry. I paid for two years but they won't charge me for the other two.
The other plans charge less monthly, but they don't give you the same coverage that Endurance does. My car is fully covered for anything mechanical and electronic. It covers everything, so it's a pretty good plan
The emails get a little bothersome, but I'm already covered so it doesn't really matter now. I had no problem. I have peace of mind knowing that Endurance is there.
Hi James! We’re thrilled to hear about your experience with Endurance and that you chose us for your vehicle's protection needs. Thank you for your confidence in our comprehensive coverage and the peace of mind we aim to offer our customers. It is gratifying to know that you appreciated our straightforward sign-up process and the assistance you received during this process.
The option to extend your coverage is a great advantage, and we're glad that you could secure such a beneficial deal. Your trust and satisfaction are genuinely motivating for us, as we're committed to continuing our excellent service.
We are always here to assist and ensure smooth travels with your vehicle. Thank you for forwarding your positive experience – it’s feedback like yours that inspires us to continually enhance our service. Please let us know if you need anything else!
- The Endurance Team
Reviewed Dec. 12, 2025
I took my vehicle to the dealership for a CV axle repair. I filed a claim, and I'm glad I had a warranty. I told the dealership about Endurance, and they handled everything and told me to do nothing. That was nice, I liked that. I haven't had any problems with them. I would definitely recommend Endurance.
Hi Johnell! Thank you so much for your positive feedback on your experience with Endurance. We're thrilled to hear that our team provided clarity and support when you needed it most. It's great that the claim process for your CP axle was seamless and worry-free. Your recommendation means a lot to us, and we're glad that you're satisfied with the coverage and peace of mind we offer. We're committed to maintaining that level of trust with you. If you ever have more questions or need assistance, please don't hesitate to reach out.
- The Endurance Team
Reviewed Dec. 12, 2025
I had spoken with a couple of people in the service industry and they recommended Endurance as one of the best responders to claims. I had an excellent and clear phone call with Endurance. Nobody tried to sell me anything that I wasn't asking for. I was also informed of everything. I got the full coverage, 100,000-mile warranty. I was comfortable with the price. I'm happy with what I got and I feel like it's worth what I paid for it. I also got upgraded for the first year for a holiday special.
Hi Mark! Thank you for sharing your positive experience with Endurance! We're happy to hear that the setup process was smooth and straightforward, and that you found our pricing reasonable with added value from the holiday special. It's great to know that the communication with our representatives met your expectations. We sincerely appreciate your recommendation and are happy to be supporting your vehicle needs under our protection plan.
- The Endurance Team
Reviewed Dec. 12, 2025
Everything went great. The representative who helped me sign up with Endurance was very good. It was a lot easier and faster than the first time I bought a warranty. That one took forever for me to get everything signed.
Thank you for taking the time to share your experience with Endurance. We are thrilled to hear that our customer service impressed you and that the sign-up process was smooth and efficient. Your positive feedback is greatly appreciated, and we’re happy you chose us for your auto protection needs. Please let us know if there’s anything more we can do to assist you.
- The Endurance Team
Reviewed Dec. 12, 2025
Good customer service, very professional. The representative that I talked to was able to answer all my questions. And was able to Resolve. And explain to me the policy that I have so I was very pleased. With the service, thank you.
Hi Bernard! Thank you very much for your positive feedback. We're thrilled to hear that your experience with our customer service representative was both professional and satisfying. It's great to know that your questions were thoroughly answered and you felt your plan was well explained. We're always here to assist and happy to have met your expectations.
If you need further assistance, please don’t hesitate to reach out anytime!
-The Endurance Team
Reviewed Dec. 11, 2025
Great extended warranty service. I'll recommend this service to others I know. Great coverage for my BMW X3 28i that is over 10 years old and over 100k miles. I was able to go over my coverage step by step with Keith, and he did an amazing job explaining pros and cons of my policy so nothing would be in doubt or unknown to me.
Hi Michael! Thank you so much for sharing your positive experience with us! We’re happy to hear that Keith could effectively guide you through your coverage options, ensuring transparency and clarity. Your recommendation means a lot to us, and we’re thrilled to protect your BMW with our auto protection plans. We're here whenever you need us.
- The Endurance Team
Reviewed Dec. 10, 2025
Great customer service and Very Very knowledgeable. I love what Endurance has to offer In terms of vehicle coverage. Better coverage than most warranty companies have to offer. I will be definitely Recommending Family or Friends to Endurance Warranty company.
Hi Moses! Thank you for sharing your heartening experience! We’re truly glad that you appreciated our customer service and the expertise of our team. It’s fantastic to hear that our vehicle coverage meets your needs better than other companies, and we’re equally thrilled to be your go-to recommendation for family and friends. We're dedicated to keeping your vehicles covered and offering ongoing support.
Should you or anyone in your network have any questions or need assistance, please don't hesitate to reach out. We're here for you anytime!
- The Endurance Team
Reviewed Dec. 10, 2025
Truly they deserve no stars. After paying off my policy thinking I had peace of mind. When my vehicle had an issue the truth comes out. One of the top reasons for purchasing this policy I find out it's not covered like I was initially told it would. So I cancel the policy and pay out of pocket for repair. Not only do they take days to process the cancellation adding to the ridiculous time frame for getting the refund you deserve, but customer service is rude, unprofessional, and unhelpful. We are talking remedial math needing to be performed yet according to the representative they are so backed up this is why it takes at least 6-8 weeks. You can't talk to anyone to see what stage the process is in. You just have to wait and call during the 6-8 weeks to find out IF someone has done their job. This company is garbage. Stay far away!
Hi Abbey. Thank you for bringing this situation to our attention. We understand the disappointment and frustration caused by your recent experience, particularly regarding coverage, cancellation delays, and our customer service interactions. Our goal is to provide smooth and hassle-free service to every customer, and it's clear this fell short of our standards here.
We are committed to examining what's happened and rectifying these issues. Please reach out directly to our team via feedback@endurancedirect.com so we can investigate your situation comprehensively and discuss possible solutions to improve your experience with us. We appreciate your patience and feedback, which is invaluable in our efforts to enhance our services.
-The Endurance Team
Reviewed Dec. 10, 2025
Horrible company. They find loopholes to decline every repair submitted. Customer service is unprofessional, rude and argumentative. The claims department creates nothing but roadblocks. I'd advise everyone to avoid them link a trip on the Titanic. I'd give zero stars if allowed.
Hi Tony. We sincerely apologize for the frustrations you've experienced with us. The issues you've mentioned regarding claim denials and customer service interactions are highly concerning. We are committed to understanding the root cause of these difficulties and addressing them properly to improve our service.
Please give us the opportunity to make things right by contacting our team via feedback@endurancedirect.com, so we can delve deeper into your case and work towards a resolution that might change your current impression.
We truly appreciate you bringing this to our attention and look forward to the chance to resolve this predicament respectfully and satisfactorily for you.
-The Endurance Team
Reviewed Dec. 9, 2025
DALTON is the best thing ever. He got us the best deal ever and honestly we needed it. Dalton listened to my needs and accommodated my family and left us feeling fully safe and protected in our family vehicle
Hi Nicole! Thank you so much for sharing your wonderful experience! We are thrilled to hear that Dalton made the process seamless and ensured you got the perfect deal for your family’s needs. It's great to know that you feel safe and protected with your new family vehicle. If you have any more needs or questions in the future, please don't hesitate to reach out. We're here to support you.
-The Endurance Team
Reviewed Dec. 9, 2025
I was very happy with the ease of having my vehicle serviced. It was repaired in the same day. All I had to pay was my deductible. This is the first time I have had to use Endurance. Yes, I would highly recommend them. My husband and I have had Endurance for a number of years. The peace of mind of knowing our vehicle is covered if something goes wrong is well worth it. This insurance saved me over five hundred dollars.
Hi Nancy! Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had an easy and efficient service experience and that your Endurance coverage offered the peace of mind and savings you were looking for. It's great to know you and your husband have placed your trust in us for so many years, and we truly appreciate your recommendation. We look forward to continuing to serve and protect you in the future.
- The Endurance Team
Reviewed Dec. 9, 2025
Website FAQ states they cover sales tax, but fail to mention some states aren't covered. They didn't disclose this during the sales call. They approved 2 hours of work for 6 hours of labor. To replace my control arms, they approved 0.55 hours for only one side of the car. Most of what they promised was wrong. They nickel-and-dimed and cut so many corners that the shop had to cut me a break. I've had several calls between their customer service and Consumer Care Direct, and they effectively told me to kick rocks when asking for resolutions or trying to negotiate: "we can't do anything about this, contact your attorney general." Excuse me? Avoid this warranty. They're predatory and cut corners at the expense of the customer.
Reviewed Dec. 8, 2025
Avoid Endurance Warranty. When my truck was declared a total loss, I notified Endurance immediately and requested cancellation of the contract. They ignored my request, kept the contract active, and later marked it as a non-paying account. When I tried to put my new truck under warranty, they told me that anything listed under Technical Service Bulletins wouldn’t be covered—which is basically most major components on a 2020 F-150. After I told them I couldn’t move forward, they still refused to refund the remaining balance of my old policy. Extremely misleading and unethical experience. I would never recommend Endurance.
Hi Stephen. Thank you for taking the time to share your experience with Endurance. We sincerely regret to hear about the challenges you encountered after your truck was totaled and during your interactions regarding the coverage concerns with your new vehicle. We aim to facilitate smooth and supportive processes for our customers and it seems we missed the mark in your case.
We deeply apologize for any oversight in both response to your cancellation request and the delays affecting your policy adjustments. It's troubling to hear about the inconvenience caused regarding the contract status and refund delay, and the coverage restrictions referenced for Technical Service Bulletins.
To work through these concerns promptly, we strongly encourage you to reach out to our team via feedback@endurancedirect.com with your contract details. We can then thoroughly evaluate your situation and help identify the necessary steps moving forwards. Ensuring a satisfactory experience remains our paramount goal—and your feedback is key to our initiatives to enhance service consistency for all Endurance customers.
-The Endurance Team
Reviewed Dec. 8, 2025
I was looking for some insurance because mine was about to expire. We called about two or three companies and see what they're talking about. I called Endurance first and I read and heard everything they had to offer. I went with them for the price.
They charged me for no downpayment, then they gave me discounts when it's supposed to have been so much to get started and there was zero.
The guy at Endurance broke things down for me. I really appreciate what he did for me. Every question I asked, He had all this information. They have a link where I can make payments and although they don’t an app, he gave me his number so I can call when I go to the dealership or If I have questions. I was so happy with this guy.
Hi Larry! Thank you so much for taking the time to share your experience with Endurance. We're thrilled to hear that our pricing and service have impressed you, and it’s great to know that our team could provide support and thorough communication. Discovering discounts for retired military members was an added bonus, and I'm glad that compelled you to endorse us! Please feel free to reach out if you ever need further assistance or have more questions. We're happy to assist you.
- The Endurance Team
Reviewed Dec. 6, 2025
Very good customer service and know the rest of my experience will be great. My sales lady was knowledgeable and explained things so I could understand. I recommend this company to anyone wanting to be fairly treated.
Hi Michael! Thank you so much for sharing your positive experience with us! We’re thrilled to hear that our customer service met your expectations and that our sales team contributed to your satisfaction. We appreciate your recommendation and are always here to ensure your continued excellent experience.
- The Endurance Team
Reviewed Dec. 5, 2025
Whatever you do stay away form these folks.. They don't tell you all that is going on with these warranties when they sell them and finally when something goes wrong you are stuck... They got me good... Crooked as a dog leg... I bought a car from this little old lady across the street that got dementia. I in good faith bought the warranty from Endurance, drove the car for 6 mos or better and over 1700 miles and the transmission failed..
I admit I had the oil changed it it because if that would have taken care of the problem I would have not used the warranty.. It i didn't do it so took it to the shop and no coverage.. Endurance kept taking auto payments out even though I had no warranty according to some independent person whom they will not let me know who or let me see the report.. If I would have known to have the car inspected at the time of the warranty purchase it would have been done but the salesperson or any one else let me know that.. Now I am stuck with a broke car months of payments out of my account, and still have to pay to fix the car.. These folks sound so sincere on tv as well as when they sell you the contract but to me it isn't worth the paper it is written on..
Hi Carson. Thank you for reaching out with your detailed feedback. We’re genuinely sorry to hear about the trouble and miscommunication you experienced with your coverage and claim process. It’s concerning to know that the information necessary for an accurate experience wasn't communicated effectively, leading you to face issues with coverage when you needed it.
Your frustration is understood, especially considering your transmission issue. We'd like to review your case thoroughly to address the specific matters around the coverage declined by the inspector’s report. Please reach out to our team directly at feedback@endurancedirect.com with your contact details and more information about your specific situation so we can help pursue a remedy that addresses these shortcomings.
We genuinely value the insights from customers like you to identify where improvements are necessary.
Thank you for bringing this to us for consideration,
The Endurance Team
Reviewed Dec. 5, 2025
Hello People, warning. I said warning. DO not purchase this warranty. They will deny your claim, especially middle-class people. They aren't not who they say they are. Listen, I had them for months. Pay my warranty coverage on time every month. But then my power steering went out on the freeway with my 2 year old daughter and 6 month old son. My policy said in writing it covers that issue but they go come to you and say it doesn't cover it.
I went thru the process of the days and mileage, just like a thousand other people did who got denied, all they want is your hard-earned money and your car or truck breaks down, when you make a claim or take it to the shop, they go say to you, "It's your fault we can't cover it," because something made it do that which is ridiculous and I'm thinking to myself they are scammers. I'm telling you people all across the states, if you don't believe me do you research on them. I'm going to get a legal case on them for pain and suffering. They do people bad in worst scenarios. I'm going to pray what happened to me, itdoesn't happen to anyone else.
Reviewed Dec. 5, 2025
They took my money and had all sorts of loopholes to not repair car if I had a breakdown. Sorry I even bought this! Had I known there would be so many obstacles to get my car repaired when I had a breakdown, I NEVER would have purchased this warranty.
Hi Johnny. Thank you for sharing your feedback. We understand your frustration regarding the challenges encountered in utilizing your protection plan for repairs. We strive to provide clear and straightforward processes, and it's distressing to hear that the process felt obstructive for you. Please contact our team directly via feedback@endurancedirect.com with your contract details so we can investigate this situation further. Your input is invaluable in helping us enhance our services and ensure future interactions meet your expectations. We’re truly committed to resolving your concern. Thank you for giving us a chance to assist you.
-The Endurance Team
Reviewed Dec. 4, 2025
Updated on 12/23/2025: I was asked to email them for resolution and no one has got back to me. No way to communicate on here either. I pay a lot of this warranty. Looking for resolution. Not just a fluffy response on here with no reply.
Original review: Needed a transmission and they turned down a rebuilt transmission and made the shop put in a used transmission. 2 transmissions didn't work and the 3rd is possibly giving me issues only a few days later after finally getting my car. Meanwhile the total process took 2 months, 2 Months! and Endurance wouldn't help with any of the rental cost aside from their strict 5 day policy. Which I didn't know until this situation! No leniency whatsoever... you would think they would have allowed a rebuilt by now especially see as their policy states rebuilt or used parts. They say it's to cut cost for the company which I understand but if it's not working, it's time to move the next option!!!
Hi Angela. We greatly appreciate you bringing this upsetting experience to our attention. We sincerely apologize for the issues you’ve faced with the transmission replacements and the lengthy turnaround time. It’s concerning to hear that the solution provided did not meet your expectations and that the rebuilt option was not pursued in light of the ongoing issues. Our aim is to make sure our decision processes not only adhere to guidelines but also result in effective resolutions, and it’s clear that we fell short here. Your frustration with the rental car coverage and the timeframe is understandable, and we recognize the need for clear communication in these circumstances.
Please allow us to further investigate on this matter. We would greatly appreciate it if you could contact us with your contract details directly via feedback@endurancedirect.com so we can work towards addressing every concern you've mentioned. Ensuring your satisfaction is our top priority, and we're committed to doing better.
-The Endurance Team
Reviewed Dec. 4, 2025
The great warranty company. I was expecting to get the runaround when my truck went down but no they delivered as they said they would. I highly recommend this warranty company to anybody that’s basically looking for a warranty. So if you’re looking for a warranty, this is the place to stop at and check them out. Very great prices, very friendly customer service and they even went over and behind to make sure I did get my warranty
Hi Keylo! Thank you for sharing your positive experience! We're happy to hear that our protection plan and service exceeded your expectations and that our team provided you with exceptional support. Your recommendation means a lot to us, and we're thrilled to know you're satisfied with our great prices and friendly customer service. We look forward to continuing to serve you and others who are in need of a reliable auto protection.
- The Endurance Team
Reviewed Dec. 4, 2025
My car's getting older, and I didn't have any warranty on it. I saw that Endurance had the highest rating and some of the reviews from customers seemed all to be positive for the most part. I also had CarShield for some time and that didn't go very well. I’ve been with Endurance for a year. The sign-up experience was fairly easy and I file claims through the dealership. They call Endurance and let them know what needs to be fixed and whether they cover it or not. The only problem was the dealership had my car for a week. They said they were waiting for Endurance to send an adjustment to look at what it is that I needed fixed. It took a few days for someone to get out there to do that.
Hi Robert! Thank you for sharing your experience with Endurance! We're happy to hear that, despite the delay when filing your claim, our team was able to work efficiently with the dealership to resolve the issue successfully. It's great to know that our comprehensive coverage provides you with peace of mind. We truly appreciate your recommendation and are here to ensure your satisfaction continues long into the future. Should you have any questions or need further assistance, please don't hesitate to reach out to us.
- The Endurance Team
Reviewed Dec. 4, 2025
I got a new car and the warranty ran out. And I have less income, so I wanted some kind of coverage ‘cause the car is the main thing I need. Endurance is connected with the Buick dealership and they said they like working with Endurance, so I got it. Signing up was real easy and it wasn't a problem at all. The only thing I don't like is everything's online so I had to print out all the information I need. I'm in my 70s, I'm old school, and I'd like to have a card that I can hand over to somebody, not a piece of paper that I printed out. But I have no problem with them so far.
I haven't tried to use it yet, but I've been having some trouble with my car light. I bumped the thing against the curb, and it broke the stem, so I'm gonna take it in and get it fixed. It's a couple hundred dollars and I thought I'd start with that and see how they do because it's something I can afford to fix if they don't pay it.
Hi Sharon! Thank you for sharing your insights and experience with Endurance. It's reassuring to hear that the smooth signup process and the support found on ConsumerAffairs.com ensured confidence in your decision with us. We acknowledge and understand your concerns about the method of document distribution, and we appreciate your feedback about preferences for physical copies. It's important to us to meet the needs of each client whenever possible. Please contact us directly via feedback@endurancedirect.com and we can send you the documentation in the format that is best for you.
We are happy to continue providing reliable service supported by strong, honest affiliations such as those with partnerships like dealerships you've mentioned. As our testimonials highlight, client reassurance and trust are very important to us and continuously motivate outstanding service and policy adjustments. We encourage you to reach out with any more questions or further assistance in the future. Thank you for entrusting us and for recommending Endurance to others!
- The Endurance Team
Reviewed Dec. 4, 2025
I am a widow on Social Security, so anything major that would go wrong with the car would strap me. I knew I had to have insurance. When I called Endurance, the gentleman I spoke with was very clear and not a pushy salesman. I was a first-time caller so I had a discount.
He answered all my questions, and I enjoyed working with him. He got my information over the phone, then sent me an email confirmation. Signing up was very simple and easy to do.
A mechanic told me about another warranty company that delayed payments which held up customers’ cars. However, the Endurance salesman explained that I could go to a dealership or choose from their list of mechanics. He said that they pay the mechanics directly so there’s no delay getting my car back. That was the clincher that convinced me Endurance was the company to deal with.
The mechanic who repaired my car recently worked for me before and I trusted him. I was glad he was on Endurance’s list. He called and they said there’d be a short delay because Endurance wanted to send an inspector out.
I was without my car for a day or two, but he got it all taken care of. It was all very straightforward and user-friendly. I found Endurance to be a very reputable company that took care of my problems.
Hi Anita! Thank you for sharing your positive experience with us. We’re happy to know our representative provided you the clarity and respectful interaction you deserved while choosing a plan that aligns with your budget and needs. We're grateful for your trust, especially on the valuable recommendation from your mechanic. At Endurance, we aim to deliver quick and hassle-free service, ensuring mechanics are paid directly to prevent inconvenience. Knowing you found our solution reliable and transparent genuinely encourages us. We hope the program continues to meet your expectations, and we appreciate your willingness to recommend us to your friends and family.
- The Endurance Team
Reviewed Dec. 4, 2025
Dealerships charge way too much money and I'm tired of it. I got a 2023 PSO brand-new car. I had 17,000 miles on it and I drove it to New York. On the way there, my radio died. For 14 days, me and my girlfriend have listened to our phones for music. When I came back to get it fixed at the dealership, they told me it was a software issue and it was not covered. I had to pay 200 bucks.
I googled auto warranty companies and saw Endurance had a better rating last year so I went with them. Their rep was really attentive, nice and helpful. She answered any questions I had and wasn’t pushy. She explained to me normal wear and tear like tires and brakes aren't covered. She told me the program would begin a month later and that I had to have 1,000 miles or more on my car. I’m paying $144 and was told that the extended coverage is included.
Everybody's telling me to be careful of the fine print because, even though they say it's covered, you'll find out it's not. But I'll give it a shot and see what happens once I start using it if I have any issues.
Hi Richard! Thank you for sharing your detailed review! We are thrilled to hear that the sign-up process went smoothly with the help of our courteous and attentive representative. It's great to know that you've managed to start your coverage as planned. We appreciate your trust in choosing Endurance after your experiences with car dealership quotes and are keen to uphold our positive reputation as you've mentioned.
While you are still familiarizing yourself with the perks offered in the package, we encourage you to reach out if there are any questions or services you'd like more clarity on. Thank you for your tentative recommendation; it inspires us to maintain high standards in our service and to ensure your continued satisfaction.
We hope to surpass your expectations should you need to utilize the coverage in the future. Please never hesitate to get in touch if you have any questions along the way.
- The Endurance Team
Reviewed Dec. 4, 2025
We wanted to continue with the warranty so we have Endurance. When we took the car into the dealer it was gonna be quite an expensive repair. The auto dealership didn't think it would be covered but it was so we were happy with that. The process went quite smooth.
I have just sold the car and I transferred the warranty, and the people at the company were very helpful in that process. They called back right away.
I would tell anyone that if they need extended warranty to check with Endurance because we were happy with the company and how they worked with us. The experience went quite well.
Hi Eileen! Thank you so much for sharing your experience with us. We're happy to hear that the claim process was seamless and straightforward for you and your husband and that transferring your coverage met your expectations. We strive to offer efficient assistance, and it's great to know our team was helpful and responsive. We appreciate your recommendation, and are here to support you whenever needed.
- The Endurance Team
Reviewed Dec. 4, 2025
We had Endurance before when we bought the car. And we saw a commercial and thought it was about time to sign up again. The process was easy, and the representative was understanding, nice, and helpful. We haven't had a chance to use them yet, but we have the standard policy that covers upgraded engine system, AC, electronics, braking, turbo, steering systems for four years, towing, roadside assistance, tow truck, gas, unlocking the door, rental car, hotel if needed, first year pay for the tire repair or new tire, and they also pay for a new fob if we need it. It would just be nicer if they would give breaks for older people who are retired and on a fixed budget with Social Security. It's hard for older people to afford stuff like this, but we can't be without it either.
Hi William! We genuinely appreciate you choosing to return to Endurance and sharing your positive sign-up experience. We're happy to hear that our service representative was helpful and provided clear information about your coverage options. Your insights about pricing are valuable, and we'll certainly pass along your feedback regarding potential discounts for retirees to our team.
Should you need any assistance verifying coverage acceptance with your preferred or local shop to reassure you, please reach out; we're here to help. If you have further questions in the meantime, please don’t hesitate to get in touch.
- The Endurance Team
Reviewed Dec. 4, 2025
We have been thinking about getting Endurance for a while because anything can happen. And the holiday is coming, and then we are traveling, going to see our family. Because we live in North Carolina, and our family is in Jersey. We didn't want to have flat tires and had to come out of pocket from that going out there.
The guy we talked to was great. He explained everything to us. He gave us a great description of everything, what we qualify for, a good price, a good quote. So, the price was excellent. It's affordable. And we can do it. But we haven’t done any claims yet.
Hi Mrs. Randolph! Thank you for your fantastic review of Endurance! We're happy to know that you found our sign-up process straightforward, and we agree, our representatives are valued for being informative and clear. We're glad our service offers you peace of mind as you travel. It’s great to hear that the coverage and pricing meet your expectations. We truly value your business and appreciate the 5-star rating. If you have any questions or need assistance going forward, please feel free to reach out. We’re here to help!
- The Endurance Team
Reviewed Dec. 4, 2025
I've been with Endurance for eight years. The signup was really good. Everyone's really nice. They answer all the questions. When we had a claim, the company, where we had the work done submitted it for us. I like that. It saves me a lot of time. We had a very good experience.
Hi Georgia! Thank you for your kind feedback and for taking the time to share your experience with us! We are thrilled to hear that our customer service and the ease of the claims process have consistently met your expectations over the years. It's an honor to know we've been able to make your experience seamless and convenient. We appreciate your loyalty and look forward to continuing to serve you in the future.
- The Endurance Team
Reviewed Dec. 4, 2025
I got the full coverage from Endurance, and representative was patient and he explained the process, and it was easy.
Hi Thusitha! Thank you for sharing your experience with Endurance. We're glad to hear that our representative was able to assist you in selecting the right coverage for your vehicle and that you found the sign-up process easy and straightforward. If you have any questions as you move forward, please feel free to reach out. We're here to help secure your peace of mind on the road. Thank you for recommending our services, and we look forward to continuing to meet your auto protection needs!
- The Endurance Team
Reviewed Dec. 3, 2025
The dealer where I got my car scammed me into getting an auto warranty. They had rolled it into my loan which I didn’t want it to be part of cause I was paying interest on it. So, I did some research and I found Endurance which had a better price and was not part of my loan. Signing up was very easy. I just called and someone was able to help me right away.
Hi Nathalie! Thank you for sharing your experience with us. We are happy that you found Endurance to be a more favorable solution after your past experience with dealership warranties. It's great to hear how seamless the sign-up process was for you and how well our team handled your questions and concerns. We're glad that your experience highlights the convenience and exceptional customer service we aim to provide. Should you need any further assistance, please feel free to reach out to us. We're here to help.
- The Endurance Team
Reviewed Dec. 3, 2025
Endurance was rated one of the best, so I decided to go with them. The person I spoke with was very fluent about the warranty and knowledgeable about his job. I appreciate it because I didn't feel like I was getting scammed. For any questions that I had, I was able to get answers. They gave me a timeline when I could use the warranty. Getting everything set up was very easy that I'm willing to sign up other vehicles as well. The experience was great. They were also able to save me way more money than the original dealership was offering me. I saved about 100 and something dollars.
I have an Audi. Audi was charging me $308 for only 20,000 more miles for extended warranty. Endurance is charging me $189 and I get an extra 60,000 warranty. Also, I'm sure that I can find a place if I need to, because I talked to different mechanics and they were basically saying that a lot of companies take Endurance. The mechanics who work at my job said they really love working with Endurance as an extended company only because they actually do pay out. They don't get headaches. That information was very useful because they work with them. I've been on the Endurance website and the navigation was easy. I was reading some things and looking some things up. It was easier to actually get everything done because Endurance already sounded like a trusted site. And then there are the people who actually work with them.
Hi Kammera! Thank you so much for sharing your positive experience with Endurance! We’re thrilled to hear that you found the sign-up process straightforward and appreciated the significant savings offered over your Audi dealership. It’s great to know that you have assurance from your local mechanics about our coverage, and that our friendly and knowledgeable representatives helped address all your questions with clarity. You can look forward to easy access options through our user-friendly customer portal, too. We're excited for the opportunity to possibly serve other vehicles you opt to cover in the future!
- The Endurance Team
Reviewed Dec. 3, 2025
I have a 20-year-old vehicle my son and I take care of. Signing up with Endurance was very easy. Also, their price was very comparable to the other warranty I had. It was $3 cheaper. I had a really bad experience with that other warranty, but with another car. Two months after I signed up, something happened with the suspension. They told me I should have had new tires and I need to have this and that. I ended up having to put three grand out. I canceled with them, but they kept taking the money out even though I told them to stop. Thank God I told my bank because they sent my money back. It was horrible. But with Endurance, what they say they're going to do, they'll do it.
Hi, Leslie. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed Dec. 3, 2025
I took my car to be repaired and they've submitted claims. I had no problems. Everything's taken care of.
Some people I know have other services like CarShield, and they're paying relatively the same amount as I do. I stay with Endurance because my car is older and I worry about things going wrong with it. Overall, the warranty is great. 5.
Hi, Marsha. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed Dec. 3, 2025
I have a 2019 vehicle that I bought used. Not knowing what's it been through, I wasn't sure of what mechanical problems I was going to have with it, so that prompted me to start looking for some type of coverage. That's when I inquired with Endurance and made the purchase. They helped me get the right plan for my vehicle and explained a lot of things that I didn't know. They went into detail about the coverage and about the 30 months. There was also a 30-day grace period, but I didn't need it. I was fully aware of what I was getting into and what was available to me. When I went in for some major work on my vehicle, I had the repair shop make the call and everything worked out fine.
Hi Donald! Thank you for sharing your experience with us! We're thrilled to hear that your interactions with our team were informative and that having your vehicle repairs covered brought you peace of mind. We aim to make the claims process as smooth as possible, and it's great to know we've achieved this for you. If there's ever anything more we can do, please reach out. We appreciate your recommendation!
- The Endurance Team
Reviewed Dec. 3, 2025
Because I'm on a fixed income and on disability, if something was to happen to my truck, I would never be able to afford to get it fixed. So, I got Endurance and got the Elite with the free towing, brakes, and oil changes. I can afford my monthly payments now because I just paid my truck off. Paying Endurance was simple. I gave them my account number and they take it out every month.
The reps were nice, explained the coverage very well, and sold the package to me good. I just called the number, and the rep was there to help. They told me everything I need to know. If I have questions, they have time to talk to me. It turned out pretty well.
Hi Kaz! We’re happy to hear about your positive experience with our team and the peace of mind your Endurance protection plan provides. Knowing our elite package has been helpful for you, especially while managing your budget, means a lot to us. We're so happy to have you as a part of the Endurance family, and we're glad our representatives were clear and accommodating. If you ever have more questions or need further assistance, please feel free to reach out. We're always here to help!
- The Endurance Team
Reviewed Dec. 3, 2025
I've had Endurance for about a year. The signup was good. I went with them mainly because of the options they gave me for going to any mechanic, the flexibility, and freedom of being able to get my vehicle fixed if there's an issue. I haven't had to file a claim yet, but they’ve been great on the customer service side.
Hi Jared! Thank you for sharing your positive experiences with us! We're thrilled to hear that our flexible options and exceptional customer service have met your expectations so far. It’s great to know that you feel confident in your decision to choose Endurance, and we appreciate your feedback on the seamlessness of our signup process. If you ever need assistance or have questions, please don’t hesitate to reach out. We're here to support you and ensure continued satisfaction with Endurance.
Thank you for choosing us,The Endurance Team
Reviewed Dec. 3, 2025
I have a BMW X7. I had called BMW, the company on my name, to see what do I have to do to get my warranty still going with them, and they said they couldn’t. They told me one of the top two auto warranty places, and they named Endurance, Route 66, and they named some other one. Endurance was the first one that I researched, googled, and found the number on it, and called it because I was referred by BMW.
The rep made sure that I had 100% understanding, I got everything, I didn’t have to second-guess it, and I didn’t get off the phone and forgetting what he said because he broke it down. Their pricing was pretty fair and worth it. I would refer Endurance to someone else like I have already done because I feel that your money goes a long way with them as far as expenses-wise when it comes to having problems with the car or anything, and I feel like it’s a great idea and great thing they’re doing.
Hi Rodney! Thank you for choosing Endurance and sharing your positive experience with us. We're happy that our pricing and coverage have met your expectations, providing you peace of mind for future car expenses. It's great to know that our team, especially the representative you communicated with, was able to make the process clear and understandable for you. We strive to make every customer's experience seamless and ensuring thorough explanations is key. Should you need any further assistance, we are always here to help. We appreciate your referral and look forward to continuing to support your auto protection needs.
- The Endurance Team
Reviewed Dec. 3, 2025
I have acquired Endurance just in case I need my vehicle fixed, but I have not needed to use it. I've been treated well, knowing that I've purchased Endurance. And so, I appreciate and glad to have that warranty. Overall, the sign-up was good, but lower the price.
Hi Kevin! Thank you for sharing your feedback and recommending our services! We're happy to hear that you're pleased with both your coverage plan and the experience you had with our customer service team. Your suggestion regarding pricing notes is valued, and we'll keep it in mind as we continue to enhance our offerings. Should you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and look forward to continuing to provide you with peace of mind.
- The Endurance Team
Reviewed Dec. 3, 2025
I got Endurance for my vehicle. The signup process was easy. The representative was helpful, professional, and knowledgeable. Hopefully, it's good when it’s time to use it.
Hi Frank! Thank you for sharing your experience with our team. We are thrilled to hear that the sign-up process was easy and that our representatives were able to provide you with professional and knowledgeable service. It's fantastic to know that we’ve earned your confidence with our straightforward approach. We’re excited to accompany you on your promising journey with Endurance, and if there’s anything further we can do to assist you along the way, please don’t hesitate to reach out. Welcome to the Endurance family!
- The Endurance Team
Endurance Warranty Company Information
- Social media:
- Company Name:
- Endurance Auto Warranty
- Address:
- 400 Skokie Blvd.
- City:
- Northbrook
- State/Province:
- IL
- Postal Code:
- 60062
- Country:
- United States
- Website:
- www.endurancewarranty.com
