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Endurance Warranty Reviews

4.5
19,958 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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About Endurance Warranty

Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.

Visit www.endurancewarranty.com
Pros
  • Six customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • No motorcycle or ATV coverage
  • Some complaints of denied claims

Endurance Warranty Reviews

Over 10k reviews since 2014

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    Page 7 Reviews 675 - 825
    Verified purchase
    Coverage

    Reviewed Aug. 14, 2026

    When I got my vehicle, I wanted to make sure I was covered. It was still under factory warranty, but I wanted something a little bit more comprehensive than just the powertrain. ConsumerAffairs is one of the websites I had gone to and read the complaints. For the most part, as long as you followed policy, Endurance was probably one of the easier or better ones to work with. Everything's been great since I signed up with Endurance. I haven't had many issues where I've had to use Endurance. I've only had one time that I had to use it for claim services for some work on a window. So I dropped the vehicle off and I was ready within a couple of days.

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    Verified purchase
    Customer ServiceCoverageTechSales & MarketingMaintenance

    Reviewed Aug. 14, 2026

    We own a 2022 GMC vehicle with the 6.2-liter engine, which has had a history of failure. GM knows about it and they extended the regular warranty, but we're beyond that. When the problem occurs, the whole engine has to be replaced, which is about a $14,000 repair. So that's what encouraged us to get an extended warranty. We saw the Endurance advertisements on television and decided that they were probably a reputable company to go with.

    We had one claim so far and it was the air conditioning system on the car needed repair. At first, the problem we ran into was we had the car serviced at the local GMC dealer. They told us when we took it in that they don't normally accept Endurance because it's not the extended warranty that they sell through their dealership. However, they called Endurance and were willing to accept it and Endurance was willing to pay their portion of the repairs. They're a good company, but I would check with whoever services your car. Make sure they accept their insurance policy.

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    Verified purchase

    Reviewed Aug. 14, 2026

    I've been getting mails in from different places that wanted me to take out an extended warranty on my vehicle. Since I just purchased it, I thought maybe I should. I got friends that have Endurance and I signed up with them as well. So far, it's fine.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Aug. 14, 2026

    The presentation that the Endurance rep did sounded pretty good. When I signed up for Endurance, I was at my job. I work as a cashier on the weekends, and the Endurance rep was very patient and worked with me. The customer service was exceptional. I've had a lot of people that wouldn't even deal with me while I'm in the middle of my job. It was exceptional service in getting me signed up. It was really one of the better experiences I've had with customer service. I had my 2008 Nissan Sentra covered, and my experience has been positive so far.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 14, 2026

    I’ve been with Endurance for almost a year now. I had one claim, and they took care of it. It was for the wheel sensors. With labor and everything, it would have been about $500. It wasn't too bad. But they took care of all of it.

    I’ve had both CarShield and Endurance. And I started with CarShield. But they have several different plans that you have to pick from. And if your car breaks down and it's not on that plan that you picked, they're not gonna fix it. Whereas Endurance is more like a bumper-to-bumper thing. If my car breaks down, Endurance is gonna take care of it. They don't have a bunch of plans to pick from. At least when I called, that was just one plan and one monthly premium. That’s why I like Endurance. I'll stay with Endurance because it's that one-set plan. It's not like 12 different plans. Endurance is a much better value than CarShield.

    However, first, you have to do 1,000 miles on your vehicle. If you don't drive your vehicle a lot, it's gonna take you a long time to put that 1,000 miles on your car before Endurance will even cover it. I don't think you should have to put 1,000 miles on your vehicle. You can go 30 days. ‘Cause they got the 30 days and they got the 1,000 miles. You have to have both before Endurance will cover anything. It took me almost a year to put 1,000 miles on my vehicle. And then I took a little road trip, and it topped it off really quickly. I was like, "Now, I can get covered just in case.”

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    Verified purchase

    Reviewed Aug. 13, 2026

    My review guidelines are explanatory. I love that they get great reviews, which keeps me a satisfied customer.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your kind words, George. We really appreciate you taking the time to share your experience with us. - Endurance

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    Customer ServiceCoverageHonesty & Transparency

    Reviewed Aug. 13, 2026

    Lies and theft. Endurance is another one of those companies that will oversell and underdeliver. They offer fine print and loopholes that aren’t explained when they sell you the policy over the phone. THEY WILL NOT COVER YOUR VEHICLE FULLY. They find out what your vehicle most frequent repairs are and will exclude that in your personalized coverage. AVOID LIKE THE PLAGUE.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Chaz. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Contract & TermsCoverageTechPricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Aug. 13, 2026

    The application process was very easy and the representative who took the application was very thorough. However, even though I was informed (and, in fact, already knew) about a 30 waiting period before coverage becomes effective, I DID NOT know that I also need to put 1000 miles on my car from the application mileage before coverage becomes effective. I discovered that only after reading the contract. I only average about 3500 miles per year on my car (less, now that I've recently retired). It will probably, realistically, take me several months (that I'm paying for coverage) before I accumulate 1000 miles on my car. From that standpoint, I'm a little disappointed. Nevertheless, I have decided to continue forward and see how this VSP coverage works for me over the next four years. The plan will cost me just under $6000.00 out of pocket over the life of the term (48 months). We'll see if it was worth it at the end, I guess.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jeffrey. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase

    Reviewed Aug. 13, 2026

    It was so easy to look over all your benefits. Everything was explained and the process only took a few minutes. I would definitely recommend Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Charles, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    Customer ServiceTechMaintenanceStaff

    Reviewed Aug. 13, 2026

    I had a defective bushing on my steering stabilizer rod, and the warranty wasn’t honored. I appealed the decision, and the company claimed it was a broken bracket. However, as you can see in the photos, the bracket was intact, and the bushing was torn. I worked with a customer service agent named Terrance, who was incredibly helpful. Despite his assistance, I ended up spending over $1,500. The only reason I didn’t give them a one star is because of Terrance’s great customer service. It’s disappointing to receive such terrible service from a company that offers top-notch contracts.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Thomas. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    CoverageRefunds & PayoutsMaintenanceStaff

    Reviewed Aug. 13, 2026

    Take the money you pay for this garbage and invest it and if you need it just cash it in and get it fixed yourself. They denied my transfer case repair because of a other item had caused the problem like the tecm. Again it is the controller of the transmission. Last I heard it's part of the car and they told to go away and I talked to someone and they just did nothing, and I had one of their repair shops do the work. Did not matter so I am out $4000 for the warranty (garbage) plus $2700 for the repair. By not getting the insurance I would have saved $1300. AS FAR AS I CARE THEY ARE A COMPLETE RIPOFF. Only one repair and they could not even do that. Simply a crappy company and Danica should stop selling this garbage. Just a shill. YES I AM STILL PISSED AFTER ONE YEAR.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Ray. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoverageStaffTransparency

    Reviewed Aug. 13, 2026

    It was very helpful to be able to speak directly with someone about my vehicle and for them to give me complete details about what coverage I was purchasing. His explanation of coverage and how different scenarios involving repairs would work was helpful and informative. He also was clear about possible exclusions in coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Joe. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    CoverageTechPrice

    Reviewed Aug. 13, 2026

    I had Secure plus through Endurance. I'm not a happy customer. Every time my vehicle had issues, they never covered the cost. Very disappointed with this company. My mechanic also told me when they do cover something they get the cheapest parts out there and you're better off just putting 100$ away every check instead of paying them.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Jason. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceTechStaff

    Reviewed Aug. 13, 2026

    Had problems attempting to cancel contract. After 4 calls was 100% taken care by Tim in Stuart Fl. Very professional.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Don. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPrice

    Reviewed Aug. 13, 2026

    I was in for an oil change on the Jag, and my independent mechanic said I needed bushings, too. He already had my warranty info in the system from a prior, so he had already called and gotten the approval -- with parts already on the way (by Endurance) -- before even telling me. Endurance covered the parts, labor, and the requisite 4-wheel alignment. My cost was the $100 deductible + the oil change. This is my second Endurance warranty. No complaints. :)

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, David. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    StaffBilling

    Reviewed Aug. 13, 2026

    I know a couple of people who had Endurance. Plus, I saw it on TV. I signed up with them, and so far, I'm satisfied. The rep I worked with talked about what we’re gonna do about the bill and when we’re gonna pay. I would recommend Endurance to a friend.

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    Verified purchase
    CoverageStaff

    Reviewed Aug. 13, 2026

    I needed better coverage, and when I talked to Endurance, the guy was very informative and I felt comfortable signing up with them. I really liked him. He explained everything and spent a considerable amount of time. There were so many things I didn’t understand, and he was real helpful. I was satisfied with the sign up process.

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    Verified purchase
    Customer ServiceCoverageTechMaintenanceStaff

    Reviewed Aug. 13, 2026

    Enrolling with Endurance was simple. It was three or four months after I started paying on it is when I could do a claim. I did a claim not too long ago. The shop that I went to got it taken care of for me, and I was in and out. I took my truck in for oil change and tire rotation. When they checked it over, they said, "Your tie rod end and ball joint are getting bad." I said, "In my glove box is my Endurance insurance card. Call them and see what they'll cover." So, they called them. Endurance said, "Yup. Go ahead and fix it." They ordered the parts, and I was in and out of the shop. I picked my truck up after the third day. If you don't have a lot of money in the bank and something happens, can you afford to fix your car every day for work? Can you afford not to have the warranty?

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    Verified purchase
    Customer ServiceClaims HandlingMaintenanceStaff

    Reviewed Aug. 13, 2026

    I’ve been with Endurance for two years now. I filed a claim once, and everything was taken care of. The place that did the repair did all the work. One thing I did not like was that I keep getting emails from Endurance wanting me to sign up. It's like, I already have Endurance. Why do they keep sending me emails?

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2026

    The Endurance rep I worked with was knowledgeable and professional. As far as signing up, it wasn't painful or tedious.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Thomas. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaffBilling

    Reviewed Aug. 13, 2026

    I had an extended warranty and it expired, so I got a new one. I got it through an advertisement promotion for Endurance and when I called them, the service was excellent. The person I talked to signed me up for the policy and the promotions that were available for the policy. He was very knowledgeable about what he was talking about, about the vehicle that I was trying to get the policy on, and the problems with that type of vehicle. He was very pleasant and easy to talk to. I was also surprised how low the payments were and I've referred them to several of my friends.

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    Endurance Warranty
    Response from Endurance Warranty

    Michael, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    CoverageTechPunctuality & SpeedRefunds & Payouts

    Reviewed Aug. 13, 2026

    My experience with Endurance sucks and I'm done paying them. They found any excuse they could to not do what they needed to do. First, my transmission was slipping. It would rev up until I let off the gas, and then it would shift. I took it in and set up an appointment. Endurance said that I didn't tow it in but I drove it in, so it caused more damage. They wouldn't pay for it so that's $5,000 out of my pocket. The only thing they covered was the torque converter, which was about $1,400, and that's part of the transmission. I'm very dissatisfied. I've talked to a couple of other people and they said they're quite shady about Endurance. I would tell a friend not to do it because it's just like any other insurance. They will find every little nitpicking way to not pay.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Deanna. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServiceClaims HandlingStaff

    Reviewed Aug. 13, 2026

    Endurance gets 5 stars from me. I signed up with them over the phone and the rep who assisted me was very helpful. He was great. I've been with them for three to six months now and when I needed to submit a claim, the service shop did it. The process was very easy.

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    Verified purchase
    Customer ServiceTechPriceRefunds & PayoutsMaintenance

    Reviewed Aug. 13, 2026

    I heard about Endurance from the dealership where I bought my car because they sell it, but I didn't go through the dealership. They wanted more money. It was cheaper to call Endurance and take it out myself. My car is a 2021, and I still had a warranty, but it was only good for seven months. I took out a warranty, ‘cause Mini Coopers are very expensive to fix. The warranty is expensive as well, but when I first took it out, I paid the full balance, and I had a year before I had to use it. So far, I've had to bring my car back the first time I used it several weeks ago, and it's fine. They paid everything.

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    Customer Service

    Reviewed Aug. 12, 2026

    They straightened out what I called for and they were nice talking to then.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Martha. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 12, 2026

    Every time I call there is no waiting and I actually speak with a live person!!! They are always polite, professional and helpful. Also very patient with me. I have already told several people about Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your feedback about our service, Doris. We're glad to hear that our team's performance exceeded your expectations. We're here for you anytime! - Endurance

    CoverageTechPriceMaintenanceBilling

    Reviewed Aug. 12, 2026

    I paid over $3,300 in premiums for a Warranty Policy for my 2018 Ford Expedition. I never put in claims for the little things but when I lost my engine I took it to my local mechanic, paid $500 for them to tear it down and determine that there was a broken cam phaser and worn cam lobes. There were pieces of metal in the engine. I thought "thank God I purchased the engine warranty." I assumed Endurance would replace the motor. Unfortunately I was wrong. I use my car in my work so I have not been able to work for over a month. This has been a disaster for me. My mechanic says they sent an adjuster to the shop and he explained to him about the part of the cam phaser going into the motor and leaving pieces in the engine causing engine failure. It is a simple and complete failure. They also sent pictures. This is just a scheme to delay payment and I just can't tolerate it anymore.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Martha. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase

    Reviewed Aug. 12, 2026

    Was easy to deal with, hopefully it’s that easy if I ever need a repair.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, William. Thank you for leaving us a stellar review! - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2026

    Endurance Warranty has made my life easier when it comes to getting repairs done on my vehicle. Excellent customer service.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Alisha. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceClaims HandlingCoverageTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffResolution

    Reviewed Aug. 12, 2026

    “I’ve had a solid experience with Endurance Auto Warranty. Their customer service has been great, and they really took the time to understand my needs. We hit a little bump at the start. Initially they forgot to add tire suspension aftermarket portion to my warranty, at the same time I didn't review the warranty to make sure they added it. I had to file a claim on some motor mounts, when the adjuster seeing that I had aftermarket wheels and or suspension, you've waited out the claim. I made a call, they canceled that policy and renewed it with the wheel and suspension package. Quickly addressed it and made it right. Luckily I hadn't canceled my prior extended warranty like I plan to to get a refund so they were able to cover it."

    "The second time I used it I had a dampener go out on my BMW which came up to almost close to mid 4 digits and they covered everything except things that weren't actually broken that BMW required me to use new. Which was totally understandable. They definitely cover you. I recommend the top package and with any aftermarkets make sure that you see it in the contract that you have it at it. Overall, I’m happy with the outcome and the way they handled everything. Definitely worth considering.”

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Kai! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

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    Claims HandlingCoverageTechSales & MarketingRefunds & PayoutsMaintenanceStaff

    Reviewed Aug. 12, 2026

    They scammed me hard. I bought an Endurance Warranty after my Ford plan ended. I told the salesperson exactly what coverage I had and what I needed. They sold me a high-level plan and left me believing major engine issues would be covered. First claim denied. Second Ford dealer, different diagnosis, denied again. Two dealerships, two diagnoses, two denials. Even the service departments were confused. They never asked for maintenance records when they sold me the contract. Once the claim hit, they dug through a twenty-five-page fine-print contract they never explained. They preach “we cover the engine,” then hide in the notes that they don’t cover TBS repairs, don’t cover solenoid bank two, and a bunch of other engine parts. Enough exclusions to deny most people. That’s exactly how they denied me twice. Even on the second denial they said they don’t cover the parts, so the whole repair gets denied.

    I told them, “Okay, you don’t cover the parts, so can I buy the parts and you guys still repair it?” They said, "No. We already denied you. That’s how it works. If we don’t cover the parts, we deny the whole thing." Sales pitch was all big promises. Claims process was pure fine-print traps and excuses. Canceling meant getting shuffled around departments like I was the problem. This company is straight garbage. These people should be going to jail for operating like this. The government needs to step in, put a real program together, and start arresting these warranty scammers instead of letting them keep robbing customers. Don’t waste your money. Save it for actual repairs instead of paying for coverage that disappears the second you need it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2026

    I’m happy with Endurance. The customer service reps have been very friendly. When I signed up, they explained a lot of stuff. They got it all set up nicely and easily for me with no problems.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Donald. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceContract & TermsCoveragePriceStaffRates

    Reviewed Aug. 12, 2026

    I can't afford to repair my car. When my starter went out, it cost me $1,200 and I had to borrow the money from my son. I thought, “No, thank you.” So, I went with Endurance, because I drive 110 miles a day for work back and forth and I didn't wanna get caught in the middle of the forest. Endurance popped up on my feed on Instagram, so I called and I had a really good experience. They were really professional and answered all my questions. It was wonderful and that's why I signed up with them. The price was fair and the rep was really great. The guy was very friendly, very knowledgeable, and explained everything.

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    Verified purchase
    Staff

    Reviewed Aug. 12, 2026

    The gentleman that I spoke to was very helpful and explained everything to me. He gave me a good offer compared to some of the other companies that I was looking at, and I just decided to sign up for Endurance. So far, everything's been working out okay. I haven't put a claim in yet, but that's good too.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Ronald. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed Aug. 12, 2026

    I’ve been with Endurance for a couple of weeks now. I wanted to put an extra warranty on my vehicle. The sign-up process was easy. The lady who helped me was awesome.

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    Verified purchase
    CoverageTechMaintenanceStaff

    Reviewed Aug. 12, 2026

    My original warranty was expiring and I looked at Endurance and talked to the reps. They told me I could take it to any dealer. No one has worked on my car but Toyota, so I took it there. It took a while to fix my vehicle, but they did. The dealership handled the claim and Endurance had to send an adjuster out. That took a while and I had to rent a car. It’ll help if it can be done a little faster. I still had to cover some things on my vehicle, which was quite an amount. But it's better than me paying the entire balance. I’ve been a customer since March and my experience with Endurance is okay compared to what other people have to say.

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    CoveragePriceRefunds & PayoutsStaff

    Reviewed Aug. 12, 2026

    I felt it was a good idea to protect my vehicle, even after it was paid for. My family has Endurance, so I went with it. I had Mia, and she was nice and informative. And she didn't push me to buy it. The sign-up process was smooth. She was friendly from beginning to end. She didn't push it on me. She gave me all the available options and what I was best qualified for. And she really knew all the plans and all the costs and the breakdowns and knew what was covered, what wasn't covered. She was very informative and knowledgeable. It was welcoming, elevated, and a lot of care went into helping me select what would be the best package for my vehicle. The agent took time and didn't rush me into a decision on purchasing coverage. And that right there is appreciated.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2026

    The gentleman from Endurance that I spoke with over the phone was great. He was very helpful and appreciated, and not pushy at all because I was very indecisive about doing it. We were looking to buy a new car and hadn't found exactly what I wanted yet, and I was concerned about the car I'm driving. He said that I can transfer if and when I find the one I want.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Charlene! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase

    Reviewed Aug. 12, 2026

    Endurance is a good company. I got an extended warranty for my vehicle because of all the new electronic stuff on cars now, and my sign-up experience was good and easy.

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    Verified purchase
    CoveragePriceStaff

    Reviewed Aug. 12, 2026

    I just bought a used vehicle. It's a 2012, and it's got around 80,000 miles on it. I figured I ought to have some protection on it in case something goes wrong with it. It runs good right now, but you never know. I got a plan from Endurance. I understand it's supposed to be for the drivetrain, the engine, transmission, air conditioning, and rear end. A new engine would probably cost $5,000 to $7,000, which I wouldn't really have at any time. So, it's a good deal to have. The representative my plan will activate in 30 days, and it's a five-year plan. I only have to pay on it for three years.

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    Sales & MarketingBilling

    Reviewed Aug. 11, 2026

    Endurance DOES NOT do as they say. I have had 3 different major repairs car repairs and they never paid anything. The latest was my car leaking oil. Over $5000 repair bill and would not pay anything of it. ENDURANCE IS A SCAM and use false advertising to trick you into signing up with them! Avoid them!!!

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Ronald. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoverageRefunds & Payouts

    Reviewed Aug. 11, 2026

    Contact was great, but item not covered. $800.00 out of pocket. Power steering harness needs to be replaced.

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    Response from Endurance Warranty

    We're sorry to hear about your experience, Martin. Our goal is to provide quality service and resolve claims fairly. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

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    Customer ServicePriceRefunds & Payouts

    Reviewed Aug. 11, 2026

    Great customer service however, they NEVER accepted any of the work that needed to be done so it wasn't worth it to us, just a waste of money. We paid out of pocket for every single repair.

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    Response from Endurance Warranty

    We're sorry to hear about your experience, Jessica. Our goal is to provide quality service and resolve claims fairly. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

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    Price

    Reviewed Aug. 11, 2026

    This is a top notch warranty on older vehicles without warranty. Had a great experience with getting a ventilator coil replaced and paid. I highly recommend Endurance. It is worth it.

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    Response from Endurance Warranty

    Thank you for sharing your positive experience, Danese! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

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    Tech

    Reviewed Aug. 11, 2026

    Vehicle was in the shop from May 29th until August 10th.

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    Response from Endurance Warranty

    We appreciate your feedback, Thomas, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!

    TechStaff

    Reviewed Aug. 11, 2026

    Ms. Katherine she's very helpful. I asked her to send a copy of my contract because I don't do the internet too good. And she made me feel comfortable not knowing how to work. The internet, she explained all what I needed to know about my contract. She's a great person, need more like her.

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    Response from Endurance Warranty

    Thank you for your 5-star review, Kathleen! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Sales & MarketingPriceStaffHonesty & Transparency

    Reviewed Aug. 11, 2026

    The worst thing I did in my life is pick this warranty. Nice people when I pick it but when I got problem on my car they show up their real face. Didn't help me at all. They need 100 evidence for that problem. None of those people when you need help gonna help you nice or stay with you to finish complaint...and even your issues under warranty they gonna find something else saying, "Oh this happened because other things make fail.." It happens to me honest to God. Do buy this warranty at all. They all scam... Only first day when I purchased they were very nice. After that start the 🎬.. I pay over 3500$ and so far I pay over 5000$ from my pocket because of those scam warranty. Be careful. 🧐 Zero star.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, James. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoveragePriceStaffRates

    Reviewed Aug. 11, 2026

    I've been thinking about getting Endurance for quite a while, and I finally got them two weeks ago. My car is a 2016 Ford and I've got 117,000 miles on it. The warranty is out on it. I'm 79 years old, so I thought that since I can't work on it anymore, and at the prices everything is getting, getting an extended warranty sounded like a good deal. I hope I never have to use it, but you never know. When I signed up, the Endurance reps who assisted me were very friendly.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Jess. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    Customer Service

    Reviewed Aug. 11, 2026

    My truck was at a point where the warranty was off it and it was time to get a new warranty. I've moved from another state to Ohio, and people there had Endurance. They were happy with them and I signed up as well. The service that we got as far as the introduction into the warranty was good. As long as Endurance holds up their part of the bargain, we're good. If I would have any problems with the truck, I'd just pick up the phone and call them.

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    TechPrice

    Reviewed Aug. 11, 2026

    My vehicle is almost 11 years old and it's starting to have more expensive repairs that need to be done. So, I decided to go with Endurance because I asked a few of my coworkers and friends, and everybody had Endurance. So, I jumped on that way. It was very easy to sign up with them. I was in the dealership when I signed up. The process was good. If your car is old and out of warranty, get Endurance before you have to come out of your pocket.

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    Coverage

    Reviewed Aug. 11, 2026

    Someone told me Endurance was a good company to use. I signed up for a policy about a month and a half ago. The person I spoke with was really good. He explained it very well.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Ronald. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Aug. 11, 2026

    My car was going out of warranty, and I researched some firms. Endurance came up pretty good. Enrolling with them was pretty easy. I just gave the VIN number and then I sent a picture of my registration. It was pretty straightforward. It had a 30-day waiting period. It's worked out quite well. They laid out about $9,000 on my car, and there were no problems or delays. I had two different kinds of oil leaks, one in the transfer case and one in the engine. So I went to the Mercedes dealer. They called Endurance, and then I picked up the car. I owed them 100 bucks. I liked that I didn't spend $8,000.

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    CoveragePriceRefunds & Payouts

    Reviewed Aug. 11, 2026

    I was with a different company that did me wrong and so I went to Endurance. They cover mostly all the engine parts and transmission, so that was why I went for them. About a year and a half ago, my air conditioning compressor went out, and that was the first time I used them, and they covered everything. I had no issues. All I had to do was pay my deductible. They honored that. I haven't used it since then, but as far as I'm concerned, they did what they're supposed to do. I'm very satisfied with Endurance. I will always endorse them to somebody else and tell them about my experience. I’d tell them what I went through, and I'd tell them why I trusted Endurance over all the companies that are out there trying to do the same thing.

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    Response from Endurance Warranty

    Thank you for sharing your positive experience, Jose! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    CoverageTechSales & MarketingStaffRatesCoverage - ComponentsRental Car

    Reviewed Aug. 11, 2026

    With Endurance, the rate never changes no matter how many claims I have. I also get $500 for car rental while the car is in the shop. They cover electrical issues and everything that doesn't have to do with wear and tear, they replace. So, there are a lot of good benefits. I got their Platinum plan for the bumper to bumper coverage because of the low mileage I have. I have it for my 2018 GMC Denali which has around 79,000 miles. They had a straightforward enrollment process but when I signed up, but the rep I talked to never mentioned the $300 off in their new advertisement. I didn't say anything, but that advertisement made me go with them.

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    CoveragePricePunctuality & SpeedStaff

    Reviewed Aug. 11, 2026

    My original warranty had expired, and because sooner or later, as the commercial says, something will go wrong, I signed up with Endurance. I wanted to be prepared. The young man I spoke with was very personable and informative. He answered all of my questions and was very thorough. I've read the policy and the information he gave me, and it's good. However, $135 is a little expensive. That's over $4,000 a year.

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    Sales & MarketingStaff

    Reviewed Aug. 11, 2026

    I saw Danica Patrick advertising on television about Endurance. I signed up for my warranty a month ago. Their representative was very informative.

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    CoveragePriceRefunds & Payouts

    Reviewed Aug. 10, 2026

    This company will say and promise you anything to get you to sign and when you need their services for a repair you they will not cover the cost of your repairs. I have been paying $130m a month for the last 6 months. I now need my vehicle to be repaired and they will not cover the cost. After paying a total of $780 for 6 months all i need is just to get my money back. Everyone please be aware of them.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Donovan. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Punctuality & SpeedStaff

    Reviewed Aug. 10, 2026

    Answered My questions promptly! Very Professional!

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    Response from Endurance Warranty

    Hi, Taryn. We're happy to hear that our team provided you with excellent service. - Endurance

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    Claims HandlingCoverageMaintenance

    Reviewed Aug. 10, 2026

    Horrible company. They find reasons to deny claims, they tell you want to hear to get you to sign up and then once you sign up, they have their inspector come out and find reasons to deny your claims. My claim was denied due to the size of my tire I did no modifications to my truck, no lifts or nothing or even a different size rim, but because of the size of my tire they refused to fix my AC!! This company is a complete Rip OFF and I will tell anyone not to deal with these people.

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    Response from Endurance Warranty

    We're sorry to hear about your experience, Tamika. Our goal is to provide quality service and resolve claims fairly. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

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    Coverage

    Reviewed Aug. 10, 2026

    I never had any issues with the service. It covers everything that was discussed with me verbal and on paper.

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    Response from Endurance Warranty

    Hi, Edwin. We appreciate the kind words and are glad we could provide you with a positive experience! - Endurance

    Verified purchase
    Customer ServiceTech

    Reviewed Aug. 10, 2026

    Endurance has been a lifesaver for me. I would tell everyone about Endurance give it a shot. Great customer service and great service. I have a 2008 Chrysler 300. It’s a beautiful car. They put a brand new engine in my car and just paid a hundred dollars total mechanic to pick up my car. I love Endurance..

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    Response from Endurance Warranty

    Thank you for sharing your positive experience, Christopher! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    Staff

    Reviewed Aug. 10, 2026

    The Endurance rep I spoke with was very knowledgeable and helpful. He walked me through this because I had doubts. I was a skeptic when it comes to warranties because the warranties of the old days, they were questionable. But this gentleman assured me it’s legitimate. I signed up, and I've been with them for three weeks now.

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    TechSales & MarketingStaff

    Reviewed Aug. 10, 2026

    My experience with Endurance has been good so far. When I consulted with the dealer, my salesperson, and the service advisor, all of them recommended Endurance. There were a couple of other options from them, but this was the best out there. I went with it, and the sign-up process was easy. I've had one claim. It took a while for them to send somebody to assist with their work, just like a couple of days to get their representative, or however they do their claims, to come inspect it. But they did the claim, and it went smoothly.

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    PriceStaffRates

    Reviewed Aug. 10, 2026

    I’ve been with Endurance for a few weeks now. My car is getting older, and I'm sure at some point it's going to need some work. And it’s expensive. The rate of Endurance was very reasonable. The agent was also very thorough and answered all my questions. The agent that I talked to was Adrian, and he mentioned a few things that I needed to be looking out for with the car, the age of the line, which I appreciate. It was a very pleasant experience.

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    PriceStaff

    Reviewed Aug. 10, 2026

    Signing up with Endurance was good. The rep who helped me sign up was excellent. She deserves a raise. However, I'm paying 172. My friend said his was cheaper. He was telling me, “I pay less than $100 a month.” But other than that, it's okay.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Johnnie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceTech

    Reviewed Aug. 10, 2026

    I'm a widow, and I have a car that I love to pieces. It was very magical the way I found her. And being on a fixed income, I needed to protect her and myself and my budget. Endurance offered the best quality deal. I haven't had a claim yet, but so far, it's been really. People have stepped up when I had questions. I had a whole lot of questions, and I needed reassurances. When I asked questions on another group, it was rude. So, I just shut them down. This gentleman took a lot of time, answered a whole lot of questions, and made me feel comfortable about it. When I got my contract and I read through it, it said exactly the same thing he did. So far, I'm happy.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Lynda. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed Aug. 10, 2026

    I had recently purchased my vehicle and the dealership I purchased it from offered a warranty opportunity, but they wanted it paid in full, and I couldn't do that. I'm an OTR driver, and I was somewhere in the country watching TV. Endurance's commercial came on, and I was like, "Man, I'm gonna call these people and see what they have to offer.” The person I spoke with explained everything to me very thoroughly. We went over a few things. I had a few questions. He was able to answer them. Ultimately, he got me set up with an amazing deal, and I’m looking forward to taking advantage of it. They said that it had to be 30 days and 1,000 miles from the date that the contract was set up before I can use my warranty. I have a 2017 Chrysler Pacifica. I haven't had a need to use my warranty yet. I'm just coming outside of my grace period. I've got something wonky going on with my AC, so I'm gonna get with them and I'm gonna see how it works out.

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    Customer ServiceRefunds & PayoutsMaintenanceStaff

    Reviewed Aug. 10, 2026

    I use my truck a lot, and I'm not sure when it would break down. I don't want to waste all that money out of pocket so I'm paying for Endurance to have a back up. I haven't had to use it, but from what I've heard or whenever I've called or had questions, it was always friendly customer service. They've been understanding and patient. For what Endurance provides as far as warranty, it's more than fair.

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    CoveragePriceStaff

    Reviewed Aug. 10, 2026

    Endurance's representatives did their job and got me all set up with the coverage. The sign-up process was straightforward. I drive a Mercedes, so if something goes wrong, it's always expensive, and having the coverage is well worth the 140 bucks a month.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Michael. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Contract & TermsSales & MarketingPriceRefunds & Payouts

    Reviewed Aug. 10, 2026

    I had to have a window regulator replaced and the labor for that was $500. I'm retired and I can't afford that too many times. So, I decided to get an extended warranty. My brother-in-law who lives with me said something about checking out Endurance when he got his vehicle paid for. A week before that, I saw their ad online, and I was going to check and see how much it might cost me. Then, I decided while I was talking to the man that I really should go ahead and get it. The sign-up went pretty smoothly.

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    Response from Endurance Warranty

    Thank you for the 5-star review, David. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2026

    Endurance has been fine so far. When I signed up, the man I spoke with was very helpful and thorough. He understood what I was looking for for my truck and told me what that would be. However, I continually get phone calls and text messages wanting to know about my experience, and that's not what I want.

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    TechPriceRefunds & Payouts

    Reviewed Aug. 9, 2026

    So far the cost and the experience have been good. Hopefully I’ll never have to use the warranty but I’ll keep everyone informed if I have to. The warranty I bought from the dealer was a waste of money. They didn’t pay for anything.

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    Response from Endurance Warranty

    Hi, Bernard. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceTechStaff

    Reviewed Aug. 9, 2026

    If you're considering Endurance, take it. Signing up with them was easy. The lady that I talked with was outstanding, friendly, and knowledgeable. The program was activated a little over a year ago. I'm approved for four years. I like the website. I can get on there and see all sorts of stuff. I only have one complaint. It's hard to get through the claims department. The car dealer had to call me, and I had to call them to get them to go on with it. Now, the problem is I can't get my car fixed because the part is on backorder. That's not Endurance's fault. But I had to get it approved by Endurance and it was more difficult than I thought it ought to. Other than that, I’m very happy with Endurance Warranty.

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    Sales & MarketingStaff

    Reviewed Aug. 9, 2026

    I got my Endurance warranty in 2025. I like the people who advertise for Endurance on TV. And I was really glad I went with them because I really liked the person who helped me sign up.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Shella. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase

    Reviewed Aug. 9, 2026

    I’ve been with Endurance for a month now. My sign-up experience was good. They also gave me a package deal.

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    Customer ServiceCoveragePriceStaff

    Reviewed Aug. 9, 2026

    I had looked at a couple other companies but everything looked good with Endurance and it sounded like it was gonna be a good thing to have. I have never heard of them a lot, but when they called me, it was the right time and it fit perfectly. I signed up and it went really well. The rep told me everything that the coverage included. She was very personable and nice. She also knew what she was talking about. She helped me out and did really well. They've been very attentive too. After I got the policy, I had a lady call me and she welcomed me. I wish it was cheaper but it covers a lot of stuff, almost everything.

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    Customer ServiceCoverageTechPriceStaffBilling

    Reviewed Aug. 9, 2026

    I was a little leery with Endurance Warranty, but it seemed legit for the most part so I went on and called. My car is a older car. I have a 2014. I do a lot of traveling, so I was like, “I need some type of insurance in case something happens.” The website itself was very informative. You could sign up there as well. But I'm a people person. I want to hear the person's voice. But I felt leery so I wanted to call.

    Once I got myself set up, the final process was easy. They called me back to make sure that everything was fine. I hope I won't have to use it. Everything is covered, which is what I want. I can go ahead and choose the mechanic of my liking. That was nice. That made it sound very easy and affordable. I pray that they come through like they said they would. The biggest benefit is knowing that your bill will be covered because we know that it's expensive. You can try to get prepared the best way you can, but as far as getting a new car, no. The car is under warranty. If something happens, it's going to get fixed.

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    Response from Endurance Warranty

    Thanks for sharing your experience, Eneisha! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    PriceRates

    Reviewed Aug. 9, 2026

    My husband chose Endurance and he said it was really better. The price was great. They told us everything about the warranty. It was very good.

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    CoveragePunctuality & SpeedBillingCoverage - Components

    Reviewed Aug. 9, 2026

    I got a coverage from Endurance because I was already seeing a commercial and a friend of mine is a member and he was telling me about it. His car went down and I saw the services they did with him. So I said, "Well, I feel as though I go ahead and protect myself." Signing up was quick and easy. I set my payments up through my bank account. So, on the 10th, it automatically comes out of my check. I would recommend Endurance. I would let people know that the process is easy and they explain to you what's covered and what's not the normal wear and tear. It's not complicated. It's simple as that.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Benjamin. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Price

    Reviewed Aug. 9, 2026

    I used Endurance Warranty once and it went fine. Everything is good. The place where I took my car handled everything. Get Endurance. It was worth it.

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    CoverageTechPriceRefunds & PayoutsMaintenanceCoverage - Components

    Reviewed Aug. 9, 2026

    I've been with Endurance for at least three years. Primarily, it's on a Denali diesel. I had a fun experience of replacing some fuel injectors, and they're $1,000 each. Once I did that, I said, “There's a lot of other things in this truck that are probably expensive.” It's a good truck. It only has 60,000 miles on it, and it's a 2018, so I thought I’d better get maintenance. The plan is all paid up now and I have two years free. I had the truck into Ron Carter GMC Chevy in Alvin, Texas, and they replaced a voltage control module for the fuel pump, and also an overflow tank on the truck recently. Endurance paid for both of those. They were about $500 each.

    Endurance has been very good. We had a little trouble at first. I took it back in for the fuel injector thing, and they thought it was the same thing over again, and that it was a pre-existing condition. In the end, they understood it was a different set of injectors. So, everything's been good. The dealership dealt with them on this last issue about a month ago, and so far, it's been all right. I've spent a lot more paying for Endurance than I would have for these repairs, but you never know that when you go into these.

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    Staff

    Reviewed Aug. 9, 2026

    I went with Endurance because people I know said good things about it. They have run into some issues with their vehicles, and they had Endurance, and they said that the process was nice and easy, and Endurance came through for them. Everybody I've dealt with in the company and anybody I had spoken to has always been very nice, very helpful, and very respectful. The most important thing is warranty, and it’s nice to know that you have a good backup in Endurance, especially when things happen in life.

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    Response from Endurance Warranty

    Hello, Gerard! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. - Endurance

    CoverageTechHonesty & Transparency

    Reviewed Aug. 8, 2026

    Lied to by salesman on what was covered. Only the detailed parts listed in contract are covered which is a very small percentage of the total parts. Talking to the vehicle servicemen, he stated that Endurance is the worst in coverage and deny almost everything. He deals with extended warranty companies all the time and should know. How Endurance gets such high ratings online must be manipulated. My advice is to go to the people that deal with these warranty companies like vehicle repair shops and ask them who is best.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Ronald. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    StaffResolution

    Reviewed Aug. 8, 2026

    The agent who assisted me today was very professional and knowledgeable. Rodney was able to resolve my issue in just a few minutes which I appreciate immensely.

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    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Jayn. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceRatesFollow-Through

    Reviewed Aug. 8, 2026

    I heard about Endurance and another company, and I called that company first. I didn't like what I heard, so I called Endurance. They told me how the other company is not really insurance. They don't do certain things for people that Endurance does, like choosing the place where they wanna go. They cover everything and they said the coverage starts at once. I took it to save money on car repairs, then the welcome package came in the mail, and I got one on email too. I'd give the signup process a high rating, and every time I call, the customer service is 5 stars. I haven't used the coverage because my vehicle hadn't broke down, but their price is good, and they do what they say they're gonna do.

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    CoveragePriceRefunds & PayoutsRatesTransparency

    Reviewed Aug. 8, 2026

    I was interested in getting an extended warranty because I was trying to avoid the cost of having to repair my car out of pocket without it. I was with CarShield, but there was that issue of not getting the original parts. Instead, they were going with secondhand or third-hand parts. So, I canceled them and went with Endurance. The sign-up process was great and pretty easy. The people that I talked to updated my card information and it took less than three minutes to do. I'd tell family and friends to get Endurance, especially if their car is over 80,000 miles and more than five years old. So far, they've provided me with good service and I've had no problem yet. Once I have to use the warranty, we'll see what happens then.

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    Customer Service

    Reviewed Aug. 8, 2026

    My sister was telling me about Endurance and how good they are. I signed up with them about three weeks ago. Customer service was very good.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Alberta. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechMaintenanceStaff

    Reviewed Aug. 8, 2026

    I had a different warranty company on my son's car before and when it was mine, they were not all that responsive. So I asked around, and then did some research online, and it seemed like Endurance was one that actually kept its promises. I signed up online. It was pretty straightforward, and I went for the Cadillac policy because the stuff on the lower level plans are usually good for 100,000 miles with Kia, so I wanted to get something that went beyond that. I have the peace of mind that wherever my son goes, he'll be covered. It's just like regular car insurance. Also, Endurance is accepted for mechanical part instead of accident part.

    When I had a claim, my dealer absolutely took care of everything, and they said that Endurance didn't wanna cover the Freon on the AC. The guy said, "Listen, we gotta take the Freon out in order to fix the AC. “ Then they came back and said okay. So, even though there was a little bit of negotiation there, they realized that the dealer had to do what they had to do, and it all went fine from there. I was pleased that I went with the higher policy to make sure that that was covered.

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    Contract & TermsCoveragePriceMaintenance

    Reviewed Aug. 8, 2026

    I looked at a few warranty companies, and I picked Endurance. I'm happy. The sign-up process was good. At this point, I'd give Endurance a 5 just for signing up and talking with their guy because he answered all my questions and gave me a little bit of insight. We talked about the truck. I decided not to do it at that point in time. I've been thinking about it. I put almost as much money as the truck was worth into replacing a motor, rewiring things, and this and that. I figured I better do the car. Maybe I should do the truck, but that'll cost me and there ain't much more to fix on it.

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    CoveragePriceRates

    Reviewed Aug. 8, 2026

    I heard on TV that Endurance offered full coverage. That was what I was expecting and that it seems that's I've got. I would recommend them to someone if they asked me. Their price seems pretty fair and it was very easy to sign up. I rate them 5 stars.

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    Response from Endurance Warranty

    Donald, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    TechPriceStaffRates

    Reviewed Aug. 8, 2026

    I was looking for the best that I could get for the money that I have to spend, and Endurance was the lesser amount than some other warranty providers that I looked at. I signed up with a rep who was personable and professional. I haven't used the service but they are the better ones price-wise so far.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Dottie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechPricePunctuality & SpeedStaff

    Reviewed Aug. 8, 2026

    My father has a policy with Endurance and he was happy with it. Also, at the time, I had to make an expensive repair on my car. So, I signed up with them and it went smoothly. The guy who assisted me was very nice and helpful. The process was pretty fast and easy. But they haven't sent me anything paper-wise. My copy of the contract is all online and they should send out the hard copy of it. Also, I haven't had to do a repair yet, but I told my relatives to sign up with them.

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    Claims HandlingCoverageMaintenanceStaff

    Reviewed Aug. 8, 2026

    I've had Endurance for years. I picked them when my husband was dying, and I didn't know what kind of help I would need, and they were the ones that talked the nicest to me. I've only had one issue that they covered. It was about my air conditioner going out in my truck. And the part that they needed, it took a week for them to get the part to fix my truck. But the claim process was fine.

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    Response from Endurance Warranty

    Hi, Terri. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceTechSales & MarketingStaff

    Reviewed Aug. 8, 2026

    When my mom mentioned something about Endurance, that's what made me look into it. Because my mom normally isn't into all this stuff. So, when she mentioned Endurance, I said, “Let me call and check them out.” Their customer service was excellent. And what was provided was also good. It was a lot better than the service plan that the dealership had me under. So, I hurried up and canceled that plan so I could get with Endurance.

    I had a wonderful experience with the Endurance rep. The lady explained everything to me so I could be able to understand it. It wasn't like she was trying to sell me something. It was more like, “This is what we can do for you. If you think this would be a good fit for you, then you feel what's right for you. You feel what you can afford and what you can do.” I really like that. She wasn't pushy. She was really good and very genuine. I would definitely recommend anybody I know to check out Endurance for sure.

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    CoverageTechRefunds & PayoutsHonesty & Transparency

    Reviewed Aug. 7, 2026

    This company held me hostage in Florida for two weeks before they fixed a covered part. Made me get rental. Refused to pay for it. Bold face lied to me three different times. Never buy this company’s warranty.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Tim. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaffBillingCommunicationRental Car

    Reviewed Aug. 7, 2026

    I am sharing my experience to help others make an informed decision. After multiple interactions with Endurance Warranty, I have encountered a consistent pattern of denied claims, poor communication, and aggressive payment reminders. Despite maintaining my vehicle and following the contract requirements, Endurance repeatedly found reasons not to cover legitimate repairs. Their representatives were quick to call if a payment was a day late, yet unavailable or unhelpful when I needed support for a claim.

    I switched to Endurance after they heavily criticized CarShield, but my experience has been significantly worse. For comparison, CarShield previously covered major repairs on another vehicle I own — including an engine, transmission, and turbocharger — with no unnecessary obstacles. They also provided a rental vehicle for two weeks. Endurance has not demonstrated the same level of service or integrity. Based on my experience, I cannot recommend Endurance Warranty. I will be returning to CarShield, and I encourage others to carefully review their options before choosing a vehicle protection plan.

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    Response from Endurance Warranty

    We appreciate your feedback, Keith, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!

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    Staff

    Reviewed Aug. 7, 2026

    Rodney was perfect answering all questions, was a great Help!!!

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    Response from Endurance Warranty

    Hi, Robert. We're happy to hear that our team provided you with excellent service. - Endurance

    CoverageSales & MarketingPrice

    Reviewed Aug. 7, 2026

    They are a scam company. They don't cover good parts. They use cheap parts.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Dennis. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Customer ServiceCoverageTechMaintenance

    Reviewed Aug. 7, 2026

    I have a Mercedes 250. The alternator went out, which is covered. I took it to a Mercedes dealer. They honored the warranty, but Endurance said they would only cover the base coverage if was buying the part at Autozone, so I had to pay the 400 dollar difference in the repair. My second experience with the same car, I had engine trouble. Took it again to the dealership. A piston was damaged. Endurance ask for oil change records.. The oil change wasn't due because the car is not driven that much in-between oil changes. They said the date was over by a week and the wouldn't cover it. 6000k out pocket expense.. I called to cancel and their customer service was very rude.. I wouldn't recommend this company to the local dog catcher company..

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Ernie. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServiceClaims HandlingCoverage

    Reviewed Aug. 7, 2026

    I've had my policy with Endurance for close to four years. The customer service has been good. Whenever I had to submit a claim for my vehicle, I've been satisfied with the process.

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    Response from Endurance Warranty

    Hi, Michele. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageRefunds & PayoutsStaff

    Reviewed Aug. 7, 2026

    So far I feel that Endurance is a good company because they explain the process in easy to understand terms. I was done wrong by Carshield and Fidelity Warranty and am hoping that Endurance is better by covering repairs and not leaving me to pay a lot of out of pocket money. Retired USAF Veteran.

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    Response from Endurance Warranty

    Thanks for your continued trust in Endurance, Anthony. We're happy to hear the sign-up process was smooth and that our team provided clear information. If you ever need assistance, we're here to help. - Endurance

    Verified purchase
    Staff

    Reviewed Aug. 7, 2026

    I was impressed with the Endurance rep's patience and professionalism. I have a Fiat and got the Elite plan for it.

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    CoverageSales & MarketingStaff

    Reviewed Aug. 7, 2026

    I saw the ads for Endurance, and I thought I’d give it a try. I got a 2018 Subaru Crosstrek, and it’s a really good car. I thought it wouldn't hurt to have that added protection. I went with Endurance, and the sign-up experience was very good. I’m happy with them. I feel better and feel more at ease knowing I have added protection, but the car's running well. It just helps me to sleep better at night knowing I am covered in emergencies.

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    CoverageTechPriceStaffRates

    Reviewed Aug. 7, 2026

    The dealership suggested Endurance. I signed up and the rep was good. I've had it for a little over a year on my pick up and I got a bumper-to-bumper coverage. The price could get a little bit lower though.

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    Customer ServiceCoverageSales & MarketingPrice

    Reviewed Aug. 7, 2026

    My sign-up experience was pleasant. There was a young man whom I spoke with on the phone, and he explained what Endurance offers. And it's something that I felt that we could afford, so I went ahead and accepted that. And once a month, toward the last day of the month, we get a notice in my email where the cost has been deducted or charged, which is fine. It's reasonable. I felt the costs were within reason. I had gotten lots of advertisements from a competitor. The competitor was more costly. And I didn't see whether the additional cost provided any better coverage. So, I felt that Endurance was the better choice. It's a good service. I would recommend it.

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    CoveragePricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Aug. 7, 2026

    Endurance Warranty had the best consumer rating. I signed up with them over the phoneand it was simple. The rep was very nice and explained everything thoroughly. I have to wait until I got 1,000 miles on my car after I sign up, and it's good for 10 years. The cost is not low, but not extremely high. It was a good deal and I took it. Hopefully, it will pay for any repairs that I have to do.

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    CoverageStaffRates

    Reviewed Aug. 7, 2026

    My husband passed away four months ago, and that was one of the reasons why I took out Endurance. First of all, I chose them over everybody else because their rating was a heck of a lot better. They had fewer commercials, which drove me crazy. I just I felt more comfortable with that particular program. I have a 2019 Honda CRV covered. I haven't driven in quite some time because I have an issue with my leg and healing. So, the car is sitting in the driveway.

    Endurance's representatives were very nice. They understood my position. They understood what I wanted to do. They were very knowledgeable about Endurance and thanked me very much for choosing them. So, I felt very much at ease. I’d tell people I know to do it and not to go to any place else. The rest of the people are fine I'm sure, but I liked the treatment and I liked the knowledge that I got with Endurance.

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    Customer ServiceCoverageTechMaintenanceStaff

    Reviewed Aug. 7, 2026

    We bought the vehicle used, and the dealer said he had this great auto maintenance insurance that would cover a couple of things that I said needed to be fixed, but we went to get it fixed and found out that it wasn't covered. So, we canceled them, and I called Endurance, which is funny because the things that the previous warranty wouldn't fix, Endurance would have. The guy that I talked to at Endurance was very knowledgeable. He did very well.

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    Customer ServiceCoverage

    Reviewed Aug. 7, 2026

    I kept seeing pop-ups on the TV about car warranties and I called Endurance. They set me up for a bumper-to-bumper coverage and it would take effect after 1,000 miles. I've not had to use it though. I just wanted peace of mind because I'm getting ready to retire. I've got an older light car and I've never had any problems with it, but I didn't want to go buy a new vehicle.

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    Response from Endurance Warranty

    Hello, Kathy! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. - Endurance

    Verified purchase
    CoverageSales & MarketingPriceRefunds & PayoutsBillingRates

    Reviewed Aug. 7, 2026

    I've seen Endurance on commercials, but I had Shield back then. When I went to Nissan where my nephew works and where I bought my car, he told me, "Get rid of them. If I'm gonna choose anybody, go with Endurance.” So as soon as I got home, my CarShield canceled. They gave me my money back, and that was that. I liked the length of coverage and the payments with Endurance. I like it because it wasn't pushy. That's what I liked the most. The sign up process was fine. The price was good too. I would pay for 30 months and after that, I'll still get an additional 18 months. It covers everything especially because I already have warranty on my car. I don't have that many miles on my car. So, this warranty would do me great because I got basically up to 80,000 miles. Right now, I only have 33,000 miles on my car. It gives me peace of mind, knowing my car will be fine if something happens.

    My nephew explained to me that Shield gives you a hassle and a runaround, and Endurance doesn't do any of that. So, I would definitely recommend Endurance. In fact, soon as my son's warranty is about to expire, I'm gonna make sure he gets it. Then when my daughter’s about to expire, I'm gonna make sure she gets it too. In doing so, we'll get a discount because it'll be a family package.

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    Endurance Warranty
    Response from Endurance Warranty

    Stephanie, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageMaintenanceStaffBilling

    Reviewed Aug. 7, 2026

    When I had my truck, something would break down every 1,000 miles and I couldn’t handle that. So, I called around and Endurance gave me a better deal than anybody else. The rep was nice and answered all my questions, which included the coverage and how much it would be per month. They said I would be covered as of the 16th and the payment is going to be made monthly. But it comes out of my checking account, so I don't have to worry about it. People considering Endurance should call them first. It’s important to get the coverage because you never know when you're driving down the road and the car goes out on you, and you’re thinking of what to do.

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    Response from Endurance Warranty

    Thank you for the review, Kevin! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Staff

    Reviewed Aug. 6, 2026

    I just as a customer wanna give Deb AAAAA because I've never met someone that gives so much time and patience to a customer but Deb has me never ever wanting to end my relationship with Endurance. She deserves to be employee of the month/year. You guys have a really kind hearted, supportful person on your team and I just have to let it be known to everyone...Thank you Deb...service manager... You have got Endurance a lifetime customer. You rockkkk.😘

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    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Ebony. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    CoverageTechSales & MarketingPriceRefunds & Payouts

    Reviewed Aug. 6, 2026

    Run - don't walk away from this scam insurance. I have the most expensive policy they sell, and in section J they specifically say Shocks/Struts, etc., are covered. EXCEPT Magneride. Of course, my car, a Cadillac Escalade, can only use Magneride. Dealer cost$ 5,000 - about what I paid for this worthless policy. This is the only time I have even tried to use it. That car cannot even use third-party shocks/struts, as they don't have a connector. What a WASTE of money. What is the point of this insurance? SCAM - stay away.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Scott. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Staff

    Reviewed Aug. 6, 2026

    Gordan was extremely helpful and understanding. Gordan explained everything thoroughly.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Darcy. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Customer ServiceCoverageSales & MarketingPunctuality & SpeedRefunds & PayoutsStaffBillingHonesty & Transparency

    Reviewed Aug. 6, 2026

    Nothing but Lies. They promise a full refund of every dime you have paid minus a $50 processing fee if you decide to cancel and do not have a claim. I confirmed with the sales rep over the phone and asked specifically "Do I get a full refund minus the $50 even if I have had the warranty and paid into it for over a year." He answered absolutely and you can look at it like a savings account so you are completely protected. When I cancelled my coverage they told me I was not entitled to a full refund and only a prorated refund. Then they make you jump through hoops to even attempt to get that prorated refund. After I had cancelled they claimed that I was cancelled due to non payment. This company is nothing but a complete scam that will love to take your money. Stay away.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Robert. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    CoverageTechMaintenance

    Reviewed Aug. 6, 2026

    You would not fix my ac on my car because they wanted to fix the whole system so it would be covered by the warranty, but you all refused to pay the shop l taken it to so l will be canceling my contract with you all.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Jesse. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    MaintenanceStaff

    Reviewed Aug. 6, 2026

    It was great deal and they speak directly to you and are willing to spend as much time with you as you need and breaks down everything step-by-step, very kind and very helpful

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    Response from Endurance Warranty

    Thank you for the 5-star review, Sherman. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Punctuality & SpeedStaff

    Reviewed Aug. 6, 2026

    Katherine was fast, friendly and professional. Highly recommend!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Gerald. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 6, 2026

    I deserve the same. I enjoyed how quick and easy the process was. And I appreciate the way the gentleman was clear and precise on everything he told us about endurance. Thank you very much.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, James. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed Aug. 6, 2026

    My representative was professional and did a great job of explaining programs step by step. The only hang-up was the closing process that took longer than desired. Even the representative attempted to accommodate but had to follow procedures.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Leland. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    CoverageStaffHonesty & Transparency

    Reviewed Aug. 6, 2026

    This company lies about what they cover. After having this a warranty for a year it didn't help with any repairs I needed.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Nise. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Claims HandlingStaff

    Reviewed Aug. 6, 2026

    Endurance was the one that the Hyundai place recommended for us. We've been with them for just a couple of months. While I haven't submitted a claim yet, their reps were very good, efficient, and nice.

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    Response from Endurance Warranty

    Thank you for your 5-star review, Hillard! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Staff

    Reviewed Aug. 6, 2026

    I knew about Endurance through a Google search and the commercials with Danica and Ludacris. I decided to go with them and setting up my account with the rep was perfect.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Harold. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageOnline & App

    Reviewed Aug. 6, 2026

    I had multiple cars and I was looking for some extended warranty for my vehicle. I've seen Endurance on the website. I got the full coverage plan from them. I would refer Endurance.

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    Response from Endurance Warranty

    Hi, Christopher. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    Staff

    Reviewed Aug. 6, 2026

    Endurance Warranty was the first company that I reached out to and I signed up with them about three weeks ago. The rep who assisted me was great and very informative. She was very knowledgeable about the products and has helped me navigate to what suited my needs best. If it wasn't for her, I might’ve shopped around a little bit more, but she made it very pleasant and easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Antonio. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageRefunds & Payouts

    Reviewed Aug. 6, 2026

    I was a little upset that Endurance didn't cover a few things. Now, I actually had to pay for. I had a 2015 Ford Lariat. I had Endurance because I want to be covered for any major stuff. And three days after I paid it off, a bear hit me. So, I took the money I got from the insurance for that, and I bought a 2019 Ford Ranger. My granddaughter, without a license, had to take it out one night to go riding, and she totaled it, almost totaled herself. That hurt me very much financially because I live on a fixed income. I took what was left of the little money there on the 2019, and I bought this 2013. I think it's in very nice shape.

    I always had Endurance. I had it on three vehicles now. But like I said, I was a little upset on this one. It's a 2013. It's got 164,000 on it now. But I thought more stuff would be covered on it, but it isn't. I have the navigation thing in it. It's a beautiful truck. I love it. But like I said, have to pay for a little bit more stuff because Endurance isn't covering it.

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    Customer ServiceCoverageRefunds & PayoutsStaffBilling

    Reviewed Aug. 5, 2026

    I found it nice and easy to pay my bill with a real person. She found that my receipt of payments were not coming to me and corrected it. Also Miss ** was the first representative to offer to email me my policy so I don't have to create a account online. I am a paper person, NOT PAPERLESS.

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    Response from Endurance Warranty

    Thank you for your 5-star review, Betty! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsBilling

    Reviewed Aug. 5, 2026

    This company is a total rip off. I got Endurance four months ago. I canceled it after two months. When I got the warranty, I was told that I could cancel at any time and receive all my money back if I didn't have to use the warranty. I didn't use the warranty at all. I paid this company two payments of $128.00. When I called to cancel, I was then told that I'd be charged a fee of $50.00 for canceling and it would take eight weeks to get my refund back. I have been waiting now for eight weeks and still haven't received my refund. I called today and was told that my refund will be mailed out tomorrow, and the refund amount was $59.00. I couldn't believe that this company took all my refund and then waited eight weeks to send me $59.00. Please don't use this company!!!!! RUN DON'T WALK TO THE NEXT WARRANTY COMPANY!!!!!

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Cassandra. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    CoveragePriceRates

    Reviewed Aug. 5, 2026

    I'm pleased with the price of coverage. I haven't used it yet, but I liked what I was told about the whole package. We shall see.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review, Janna. We appreciate you being a customer and helping share the word about us. We're here for you anytime. - Endurance

    Verified purchase
    Coverage

    Reviewed Aug. 5, 2026

    I talked to two other companies, but I decided to go with Endurance because my conversation with them was more personal. I felt like I was being listened to and that it was very professionally handled. I bought the policy a week ago and so far, I they 5 stars from me.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Nikki. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaffBilling

    Reviewed Aug. 5, 2026

    My car is a 2010, and the warranty is well up on it. But I intend to keep it for at least another five years, so it was important for me to get the extended coverage. Endurance covers everything from the engine and transmission to electronics, and it runs for four years. The last year is free. Everything is handled through my repair shop, including all the communication, and there's not a problem whatsoever. They're saving me quite a bit of money. The payment is not bad. It runs a little less than $200 a month, but they've already saved me probably $6,000.

    I'm extremely happy with Endurance and two friends are going to go with them. I checked with ConsumerAffairs, and Endurance was ranked higher than the other warranty companies, which is why I decided to go with them. If ConsumerAffairs is so high on it, it's worth it. Anything ConsumerAffairs approves, I go with 100% because they do a fantastic job and everything that I have ever bought with their references has worked out perfectly. So, anybody considering Endurance should just get the warranty and not doubt it.

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    Response from Endurance Warranty

    James, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    CoverageTechSales & MarketingPriceBillingRates

    Reviewed Aug. 5, 2026

    I decided to keep my car rather than get another one. I did some research on Google and I saw the advertising with Danica Patrick. I personally thought that Endurance was the best choice for me. It had a low deductible, good payment that I could easily afford, and they allow me to choose my own mechanic or use theirs. So, it had everything that I really wanted. It was very easy to enroll. I did it all online. Also, it wasn't difficult at all to find the particular policy that I need. I just put in the make and model of my car and the mileage I had and it came back with quotes and I accepted it. It was at a good price. It was less than I thought it was going to be.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Chrystal. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed Aug. 5, 2026

    When I first used Endurance, they covered what they said in the commercial that they would cover. But the second time I used them, it was a neural experience. Because I saw the commercial that said that they covered a certain part. But when I had a problem that part, they said they don't cover that part. Other than that, I had no problems with customer service. Everybody was friendly and professional. Also, I got the policy sometime last year and the guy who signed me up was good.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, Frank! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 5, 2026

    I signed up with CarShield, and then I got some people that had them give them some bad reviews. So, I just canceled CarShield and I went with Endurance. Their customer service representative was kind of pushy but was nice and wasn't rude.

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    CoveragePriceRefunds & PayoutsHonesty & Transparency

    Reviewed Aug. 4, 2026

    We have had Endurance on our 2017 Chrysler Pacifica. We have had them fix major parts like engine down to small things and we’re very happy until we went to file our latest claim. We found out that there is a limit to how much they will pay. Apparently they only pay up to what your car is worth. So theoretically if you had a 15 year old car, you would only be able to file claims of what a 15 year old car is worth. I had considered renewing my policy when it ran out of time, but what’s the point to spend $3-4000 dollars if they are only going to probably only cover $3-4000. When I asked where that information was found because we were not told that she said it was on page 12 under some sub section. I felt that this was a dishonest way to sell the policy - to say you have unlimited miles but neglect to tell you that it is for a limited amount of money based on value of car.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Laura, thank you for your review. We appreciate your feedback and strive to improve. Please feel free to send us an email at feedback@endurancedirect.com if you would like to discuss anything further. Thank you! - Endurance

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    Staff

    Reviewed Aug. 4, 2026

    Very professional, sounded friendly and was very helpful!!!

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Carol. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed Aug. 4, 2026

    I have an old car that Endurance would still cover and I signed up with them in November. It was easy and the salesperson was great. But since then, I have never heard from Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Berry. Your feedback is highly appreciated. Thank you for the review! If you have any questions or concerns, please reach out to us directly via feedback@endurancedirect.com and we would be happy to help you. - Endurance

    Verified purchase
    StaffRates

    Reviewed Aug. 4, 2026

    I needed an extended warranty on my car. Endurance popped in and when I signed up with them, the rep I had was great. The process was really easy. I did it about a moth ago and overall, I'd rate them 5 stars.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Bobby. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceRefunds & PayoutsStaffBillingRates

    Reviewed Aug. 4, 2026

    My husband had CarShield and he wasn’t pleased with it so he didn’t think about anything else. When I bought my car, I said I was gonna get something. I wanted to make sure I was covered. I have AAA, but I also wanted Endurance because they keep saying on TV that you never know when something's gonna happen. Everything was great when I enrolled and the rep was professional. The coverage started right when I paid for it. Endurance took the payment out on the 12th of last month and this month, they are supposed to take out another payment. They haven't taken any for this month yet, but I would like for them to start on the 4th of every month.

    I've been telling my cousin and everybody else to get Endurance. It's a great benefit because of everything that they do. And they even do extra things too, like giving you new tires. There are a lot of benefits from them and I wish I had known before I bought my two new tires. The price of the warranty with Endurance is excellent and the biggest value is what they do. They named a lot of things that are included. But I didn't know you could get tires.

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    Endurance Warranty
    Response from Endurance Warranty

    Anita, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    StaffBilling

    Reviewed Aug. 4, 2026

    After some research on the internet, I chose to sign up with Endurance and as expected, the process was not too easy and not too hard. The representative who assisted me was polite, friendly, caring, and brief. I've made two payments to them and so far, I give them 5 stars.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Michael. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 3, 2026

    Endurance saved my vehicle and saved me thousands of dollars! Transactions were fast and they were there when I needed them. I would definitely recommend Endurance to anyone! The customer service was professional and friendly. Endurance was accepted at most of my chosen locations for repair.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Vonda! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    CoverageStaff

    Reviewed Aug. 3, 2026

    The representative That I spoke with was very informative and very helpful in giving information and courteous. I would always recommend Endurance Warranty insurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Tracy, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    CoverageMaintenance

    Reviewed Aug. 3, 2026

    I got a policy with Endurance November 20, 2025, and when I took the car to the repair shop endurance recommended, the adjuster would not confirm the repairs until they got a copy of the invoice on November 14, 2025. It has already been a month, and my car is still not repaired. I purchased a policy from Endurance on November 20, 2025. Recently, an issue with my car came up that needed to be repaired. At Endurance's recommendation, I took my car to a shop. However, the adjuster for Endurance would not confirm my repairs due to an invoice from November 14, 2025, well before I purchased the car, It has been over a month, and my car has still not been repaired and due to this, I am severely dissatisfied as an Endurance customer.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear about your experience, Florence. Our goal is to provide quality service and resolve claims fairly. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

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    Customer ServicePriceRates

    Reviewed Aug. 3, 2026

    Very good customer service, explain everything in detail from services to price. Was very happy with my quote.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Luke. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Customer ServiceStaff

    Reviewed Aug. 3, 2026

    Excellent customer service and answers all your questions.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Patrick. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Aug. 3, 2026

    Endurance Customer Service agents were very pleasant, and professional. They were very knowledgeable, and efficient. Great Service. Thank You!! Keep up the great work!! I would recommend Endurance as Extended Warranty coverage for friends, and family.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your recommendation and for taking the time to share your feedback with us, Mario. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 3, 2026

    I had a great experience today. The representative was very quick, professional, and extremely helpful. She answered all of my questions and made the process easy and stress-free. Excellent customer service!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Jackelyne! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 3, 2026

    I had another warranty, but that had already expired. I needed something else. So, I called Endurance. It offered a lot more than CarShield. The sign-up was easy. They were informative and very professional.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Severiano. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceRefunds & PayoutsStaff

    Reviewed Aug. 3, 2026

    I saw Endurance on TV and I preferred them over CarShield. When I tried CarShield, I was very unsatisfied with the rep. But with Endurance, I had no problem and their enrollment process was easy. I like their deductible and the way they just are. They're a good company and they are the ones that do a lot with engine transmission. They pay for it. The program that I got requires 1,000 miles and after two years, I don't have to pay anymore. If you're thinking of going with Endurance, don't even hesitate. Take them for their word because whatever they tell you is true.

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    Endurance Warranty
    Response from Endurance Warranty

    Donna, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed Aug. 3, 2026

    I've had Endurance in the past on my vehicle, and I recently signed up again. My sister referred me to them for my husband's vehicle. Signing up was easy. The rep was very knowledgeable and helpful, and the coverage was spot-on with what we needed.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for your continued trust in Endurance, Cheree. We're happy to hear the sign-up process was smooth and that our team provided clear information. If you ever need assistance, we're here to help. - Endurance

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    Endurance Warranty Company Information

    Social media:
    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd.
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Website:
    www.endurancewarranty.com