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Endurance Warranty Reviews

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About Endurance Warranty

Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.

Visit www.endurancewarranty.com
Pros
  • Six customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • No motorcycle or ATV coverage
  • Some complaints of denied claims

Endurance Warranty Reviews

Over 10k reviews since 2014

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    3 featured reviews
    How do I know I can trust these reviews about Endurance Auto Warranty?
    • 4,927,050 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 7 Reviews 835 - 1035
    Verified purchase
    CoverageTech

    Reviewed April 26, 2026

    I've been with Endurance for five months now. The only thing that I had a problem with them was that when I signed up with them, they didn't tell me that certain parts of my car weren’t covered. The rest said everything was covered. Until I took it to the shop, then they told me that it wasn't covered.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Tommy. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase
    TechPricePunctuality & SpeedRates

    Reviewed April 25, 2026

    I’d be happy to recommend Endurance Warranty. The gentleman I dealt with did a good job. He was very efficient. Also, the process was very quick and easy to do. The big thing is the pricing. I was shocked. But that's why I decided to move forward. I've heard of other prices and I wanted to confirm if they were really that high. But the prices offered were favorable, so I went ahead. When you go to the dealership or mechanic of your choice, you just let them know you're with Endurance. They handle it. You're completely out of the picture, which is great.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, James! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 25, 2026

    The warranty for my 2016 Honda Odyssey through the company that I got it from had run out, and I saw the Endurance commercial and I liked everything they were willing to offer. The signup process with them was good and the reps were very nice and patient. The price was okay and people should better get what I got. It was a wonderful experience with Endurance. I love everything that I saw and the customer service I’ve spoken with. It was great.

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    Endurance Warranty
    Response from Endurance Warranty

    Cindy, thank you for your review! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 25, 2026

    My truck has 130,000 miles, and it's an older truck. I got the basic plan from Endurance, but it covers what I need for it to cover. It has power train, wheel assembly, electronical, starter, AC, the power train, and transmission. Endurance is better than CarShield. When I looked into CarShield, they kept calling during my work hours and kept over reaching a lot. They were way, way too much. I looked into Endurance, and there was hardly any pressure. They gave me a better deal too. The rep that I dealt with was very helpful.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Richard. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    CoveragePriceStaff

    Reviewed April 25, 2026

    I decided to go with Endurance because they were cheaper than other companies. The rep that helped me said I would receive a hard copy of my policy in five to seven days. I reached out to them yesterday because they never sent me a hard copy, and I wanted one so I can look at it myself.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Beverly. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. Please reach out to us directly via feedback@endurancedirect.com and we will make sure you receive a copy of your plan. Thank you! - Endurance

    TechRefunds & PayoutsStaffHonesty & Transparency

    Reviewed April 24, 2026

    Worst experience! Won't refund money after cancellation. Getting the state AG Involved. Don't honor their contract. Reps lie about the cancellation process. Stay away from this POS company.

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    Customer ServiceCoverageSales & MarketingPriceRefunds & PayoutsStaffRatesHonesty & Transparency

    Reviewed April 24, 2026

    Endurance Warranty offers great customer service and responsive support, and their plans appear comprehensive with a wide range of covered repairs. However, the main concern lies in how they source parts and handle labor rates. In my experience, they often source lower-cost aftermarket parts (sometimes from sites like eBay), rather than covering the full cost of OEM parts. Additionally, even with an upgraded labor rate plan of $225/hour, they have not consistently covered the full labor charges.

    As a result, I’ve had to pay a significant portion of repair costs out of pocket—over $600 for each of my last two repairs. To be clear, I would not consider the company a scam. However, the coverage does not fully align with expectations, based on false advertisements, as the full repair invoice is not covered. Customers should be aware that out-of-pocket expenses are likely, even with higher-tier plans.

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    Endurance Warranty
    Response from Endurance Warranty

    We appreciate your feedback, Tonjah, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!

    Customer ServiceClaims HandlingCoverageTechSales & MarketingCoverage - Components

    Reviewed April 24, 2026

    We have had the Endurance policy for about a year on a 2014 Chrysler Town and Country, we had one claim that was about $3200. The car went to the dealer for a engine tapping noise which would be about $2500, the claim was denied because we exceeded our liability. When we called on the policy we spoke to three different people, not one of them said there was a limit for claims. All of these warranty companies as SCAMS. This includes Car Shield. They have their commercials that claim they will cover engines into the 10's of thousands, DO NOT believe it

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Steve. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Refunds & Payouts

    Reviewed April 24, 2026

    I had just paid my car off three months ago. I'm seeing this commercial from Endurance and though it would be a good idea to get it. Signing up was easy. The young man I talked to explained everything in detail and answered any questions I had.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Kathleen. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Sales & MarketingStaff

    Reviewed April 24, 2026

    Endurance Warranty was on a TV commercial. Applying with them went smoothly. The rep was very nice and cooperative.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Townsend. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed April 24, 2026

    I just got my warranty from Endurance. The customer service representative that helped me sign up was great. I would recommend Endurance to a friend.

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    Endurance Warranty
    Response from Endurance Warranty

    Scrilda, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageSales & Marketing

    Reviewed April 24, 2026

    I've seen TV commercials for Endurance in the past and when I reached out to them, I called. I just paid off my car and my warranty was expiring, and I'm very comfortable with the coverage that I got.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kathleen. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

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    Customer ServiceClaims HandlingCoverageSales & MarketingPricePunctuality & Speed

    Reviewed April 23, 2026

    BEWARE....After a high-pressure sales call from Endurance Warranty Services, I ended up purchasing an extended warranty on my SUV. Nine months later, the Power Steering Rack on my Tahoe (the covered vehicle) failed. Although all of the individual parts of the Power Steering system are covered, the insurance company DENIED the claim on the grounds that it was a leak in a seal that caused the failure. They claimed that since the seal isn't covered, the parts that are damaged are not covered either. This is the third time I have attempted to file a claim under this policy and the third time it was denied based on a ridiculous loophole. I would certainly recommend avoiding this company at all costs.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Justin. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Staff

    Reviewed April 23, 2026

    My review with Endurance extended warranty on my vehicle Rodney took care of everything that needed to be done,

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Charles. Thank you for leaving us a stellar review! - Endurance

    Verified purchase
    Sales & MarketingRefunds & PayoutsStaff

    Reviewed April 23, 2026

    An extended warranty was something that I'd been thinking about for a while. I'm not expecting any problems, but I figured to try Endurance out. They said they pay for everything that's wrong with the car. The lady that signed me up was very good, and she fixed me up. So far, I hadn't had any claims but as far as signing up and them taking my money, they did that well. It was easy to get in and find out what they offered, and it was very easy to sign up as well. They took care of the sales. I didn't have to go in there and do the job for them. I've had a pretty good experience with Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, David. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed April 23, 2026

    When I stumbled upon Endurance, I liked what I read about. I liked what I heard from past customers as far as their reviews. That intrigued me. I placed a phone call. I couldn't reach anybody at the time. I was told to leave my number. Someone would call me back. A gentleman from Chicago did. He was wonderful. He told me about how the company ranked number one on Google. He said, “I encourage you to read the reviews from the people where we have a very good reputation with our customers.” He told me about how long he has been with the company and how proud he is to represent a company that has this type of reputation with its customers.

    We went over the plans and he found one that fits perfectly for me. So, I jumped on board. It was wonderful. He didn't rush me to get to the next sale. The guy stood on the phone with me. addressed all of my concerns. He kept telling me, “If you could think of anything else that you might be concerned with, please, by all means, don't think that it's a bother. I'm here for you. Let me know what it is that you might be concerned about.” The guy was wonderful. My experiences with Endurance so far exceeded expectations by a bit. I would recommend Endurance based on my experience with the customer service rep.

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    Endurance Warranty
    Response from Endurance Warranty

    Juan, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed April 23, 2026

    We had a warranty on the Chevy Traverse we had bought and it was about ready to expire. Somebody called and asked us about getting insurance for that car. We thought about it and they said we'd better get it. The stuff that Endurance does for you, the price and what it covers on your parts if something happens to it made us decide to go with them. The rep was well knowledgeable in explaining what we’ve got. He was helpful and patient with my asking all these questions about the policy, what it covered and how we go about getting it. People should try Endurance and see what they think. Our neighbor across the street has a newer vehicle and they had a breakdown, and the price to get it fixed was astronomical. They didn’t have any coverage, which was what got us thinking, too.

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    Endurance Warranty
    Response from Endurance Warranty

    Mr. Ybarra, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    CoverageTechBilling

    Reviewed April 22, 2026

    Add a transmission problem. Even though the mechanic and Ford told them that this was a new issue they found something that I said two years ago that the transmission had a bump and Ford could not find anything wrong. They're saying just because I said that they would not cover the transmission slipping. Even though Ford mechanic told them that even if there was a bump, this was a totally different problem. Do not use Endurance if you think you will have a problem because you'll find a way out of it and just screw you out of a monthly payment.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Russ. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceStaff

    Reviewed April 22, 2026

    Endurance has worked with me thru thick and thin while in the hospital for nine month. The people who answer my calls are always helpful and knowledgeable. Great Job. wjs

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your kind words, Wayne. We really appreciate you taking the time to share your experience with us. - Endurance

    Profile pic of the author.

    Reviewed April 22, 2026

    I have been with Endurance Warranty for 5 years. I just renewed for 4 more years.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Trent. We're glad to hear you chose to renew your plan with Endurance and that our coverage has been beneficial for your vehicle. We appreciate your loyalty and are here to support you with any future needs! - Endurance

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    Customer ServiceCoverageTechSales & MarketingPrice

    Reviewed April 22, 2026

    Scam. They accepted my high mileaged car with 175000 miles. Guess what? Rod knock comes claims they only will cover 1700 dollars because that's what the vehicle is WORTH so dealership told me to call them because that won't even cover the teardown so when I do I just get the run around bull crap. I will never ever use a car warranty again from anyone because of my experience with them.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Randolph. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed April 22, 2026

    In the past, I've seen our grandpa had an auto warranty, but the company gave him a lot of problems, so I automatically didn't go with that one. I was looking for something that was reliable. My husband had just finished paying off his car, so we needed a warranty in case he may come up with any maintenance things to keep up on it because he's trying to make sure we honor the car payments for at least a year or two so Endurance is responsible for the help to pay for those repairs that he may need and they come up.

    Signup was really good. The rep was quick about it, and he was upfront payment-wise as well as what is and is not covered. The price is not more than my insurance, which is a good thing, and Endurance covers what we need. They are reliable and efficient, but I wish they had an app because that would be easier for me. Overall, I would tell people to get Endurance before it's too late.

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    Endurance Warranty
    Response from Endurance Warranty

    Jazmine, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed April 22, 2026

    I had a plan before, but they were not helping me out in getting things fixed. They weren't repairing anything, so I canceled them. I had been getting emails from Endurance for a while, and I thought I’d give them a try. Signing up with them was relatively simple. They asked me the year, the VIN number, and the mileage of the car. The policy comes with roadside assistance, an extra key fob, tire and windshield damage. They said I can't use the policy until 30 days and 1,000 miles but I'm probably going to be in the mileage range because I drive about 40 miles to my doctor's appointments, and I have two or three every month. If you want that peace of mind with your car, go ahead and get Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Stephen. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase

    Reviewed April 22, 2026

    I bought another vehicle that didn't have a warranty on it. I've had Endurance before, and I've been very successful with them, so I went with them again. Signing up was very good. I did very well with them. I haven't received any of my paperwork yet but it had not been 30 days since I signed up.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, Robert! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. If you are still waiting to receive your paperwork, please reach out to us directly via feedback@endurancedirect.com. Thanks! - Endurance

    Verified purchase
    CoverageTechPriceRefunds & PayoutsStaffRental Car

    Reviewed April 22, 2026

    Endurance Warranty has taken very good care of me. I’m impressed. A local dealership told me they're very good at taking care of customers. So, I canceled the other policy and went to Endurance and made the right decision. I'm happy with them. Signing up was a bit difficult because it took a while to have a check. They had to send the guy over to verify some things. The other thing is they don't give enough money for a car rental. My car was laid up for a week. It was so little that it didn't even pay. Other than that, I recently filed a big, $3,500 claim, and they paid every bit except my deductible.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, James. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageTechSales & MarketingPunctuality & Speed

    Reviewed April 22, 2026

    I saw an Endurance advertisement on TV, then a relative recommended it over some others. I signed up and it was relatively easy. The only thing that wasn't clarified to me, or at least I don't recall, is the waiting period. I thought that as soon as the contract was signed then it would be valid, but I had to wait 30 days or some x number of miles until it became effective. Other than that, it was no problem. Things went well. I had to put the car in the Ford dealer for a repair and up till right now, I'm waiting for further outcome. If a repair is required and Endurance covers it as the contract states, then I would say Endurance is a good contract to engage in.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Customer ServiceSales & MarketingPriceSales Tactics

    Reviewed April 21, 2026

    I want a quote. THAT'S ALL. I don't want a high pressure sales call. I don't need 23 calls in 4 minutes because I didn't answer while I'm working. There has to be a way to get an ONLINE QUOTE without having to deal with a high pressure sales push.

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    Endurance Warranty
    Response from Endurance Warranty

    We appreciate your feedback, Jeremy, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!

    Verified purchase
    Staff

    Reviewed April 21, 2026

    The initial process was very professional and efficient. My questions were answered, and I am very pleased with the service I received. Jesus was very patient and unrushed throughout. I would recommend the service highly.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Sandra. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    Customer ServiceCoverageTechSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed April 21, 2026

    I took my car to shop and they failed to get a pre authorization before fixing my car. I called endurance and was told that I can pay out of pocket then I would have to submit my invoice to be reimbursed. I never got reimbursed and when I called Endurance back, I was told my claim had gotten denied because the shop failed to contact them first. If they would of told me that I would not get reimbursed then I would of insisted the shop give me a better price since they failed to do the right thing.

    When I called endurance today I talked to a team worker named Amy that said she needed to talk to another team worker named Bryan and that she would call me back. Then she called back a few minutes later to tell me it was still denied. I asked to talk to a supervisor and the supervisor seems to be half asleep and kept repeating herself. Was not too knowledgeable. Said my full name then asked me for my full name. Will make sure I leave as many reviews as possible to get the word out that this company will scam you. They do have in their notes that they agreed to reimburse me. I have cancelled my warranty!

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed April 21, 2026

    Not happy at all! My first claim experience was a nightmare. Not only did they leave my mechanic waiting several days for a response. When I called to get answers, no one could help me. I was transferred about 7 times and I still did not get an answer. If this is how it's going to be I'm canceling this BS ASAP!!!

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Roni. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 21, 2026

    Customer service was fast and reliable. My representative took great care of my needs without a doubt!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Brandon. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    CoverageTechSales & MarketingBilling

    Reviewed April 21, 2026

    I purchased a warranty package and had made a few payment and had an issue come up with my transmission and put it in the shop. Shop confirmed it had a issue and reported to Endurance company. They said that since it was a new warranty and just a few hundred miles over the 1000 mile what time to be able to use that they needed to send an inspector out. He came out and checked it turned his stuff then they said they needed it taken out and tore apart. At my expense...1000.00. To see if it was pre-existing.... Truck had 207 plus miles when they covered it just how can it be proven to be pre-existing???? I instantly dropped them and feel they are scamming people by their b.s. bull crap... Buyer beware....

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Herschell. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Staff

    Reviewed April 21, 2026

    I wanted to try Endurance before, but my car was too old. I had a 2008 at that particular time. Once I upgraded my car, that was the first thing that I wanted to do, and this is my first month with Endurance. Signup was very easy. The young lady I spoke with was very informative, and I have received all the paperwork.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Lisa. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechRefunds & PayoutsStaffBillingTransparency

    Reviewed April 21, 2026

    Endurance Warranty's rep was very knowledgeable. He set me up on an auto pay. I had to update my payment information through the website the other day. It was super simple. I'm now on my second claim. I took my car in, told the dealership what I was having issues with and gave them my policy number. They called Endurance, told them what was going on, and they paid it immediately.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Sarah. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed April 21, 2026

    The customer service rep that I dealt with during the sign up process was very helpful. She explained things pretty well, and it was pretty easy to do. That's all you can ask.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Jerry! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Contract & TermsCoveragePriceRates

    Reviewed April 21, 2026

    My car is older and being in retirement, I wanted to make sure it could be covered if I have a breakdown. I tried another company before, and I didn't get positive results from them, so I was looking again. I heard about Endurance and decided to go with them. They gave me a decent deal. When I first talked to them, the price was a little high, and then they came down some, but still, it's a little high. I haven't had to use Endurance Warranty, but I have talked to them over an issue that I got with my vehicle right now. I have an oil cooler leak, and it's gonna cost me $804 to get it fixed, plus three hours of work, and they don't want to cover it. They said that it's not part of the coverage.

    Endurance Warranty seems like it's an okay company, but they don't fit my needs. There are limitations as to what they'll do. They warranty major parts, including the motor, transmission, rear end, and drivetrain, but that's about it. I'm not pleased with Endurance, but it is what it is. I'm paying them money and hopefully, if I have a major breakdown with my car, I can get it fixed, but they're telling me that they're not going to cover it. I'm really unsatisfied, and I’m ready to cancel my contact with them.

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    Endurance Warranty
    Response from Endurance Warranty
    Richard, we're sorry to hear that you had a less-than-satisfactory experience. We pride ourselves on our customer service and the high-quality standards we maintain. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

    Sincerely, The Endurance Team

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    Coverage

    Reviewed April 20, 2026

    Gordon ** was awesome. He for sured me that I was covered and no worries!!

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    Response from Endurance Warranty

    Hi, Veronica. We're happy to hear that our team provided you with excellent service. - Endurance

    Staff

    Reviewed April 20, 2026

    The rep.. I had his name was **. He was the best.. Sweet, funny, understanding, well spoken. He understood how saving money is important and how your car is too, he was a total help to me... This is the type of person that knows about good work ethics. Thanks for everything Hermann **. You're the best.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Jessi. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    TechRefunds & Payouts

    Reviewed April 20, 2026

    Took my car in to Sewell Lexus and they said, "We don’t do business with Endurance." So then I took my car to another mechanic for an alternator and they approved for me to get a rebuilt one from Auto zone or the junk yard. They didn’t want to pay for a new one which is the reason Lexus dealership doesn’t do business with them. Stay away.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Ke'Lond. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Staff

    Reviewed April 20, 2026

    I signed up with Endurance almost a month ago and the rep that I talked to was very polite and helpful. I would recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Lynnetta. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceStaffRates

    Reviewed April 20, 2026

    I have a used vehicle with 143,000 miles on it, and Endurance was one of the ones that had a better rate and gave me a good deal on mileage, as far as how long the car will be covered by mileage. By the time I do that much mileage, I'll probably be ready to get another car. I was satisfied with the price too. There have been some things that I have signed up for that have been more difficult, but Endurance was easy to get on. It was a basic, precise sign-up and the representative was very helpful in explaining anything that I didn't understand, which wasn't much, ‘cause it's a very understandable contract.

    The representative was also very helpful in helping me to understand some of the deals that they had, and I was very agreeable at the time. While I would have to read through the contract to be more familiar with what is offered, what I heard was good. I've been with them for about a week and I will feel a lot safer on the road with them. Overall, I'd tell people to do it. Endurance caught my eye with their marketing. They outdid a lot of agencies and I was very happy with what I was receiving.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Michael! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team and marketing efforts provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    CoverageTechMaintenanceStaff

    Reviewed April 19, 2026

    I purchased a Gold contract for my Range Rover sport a week ago so I am still in the 30 days, 1000 mile phase but after reviewing the contract I am not sure I will keep it. Range Rovers are known for timing chain, transmission, air suspension as well as electrical glitches and the more I read the contract fine print I can see them not covering issues that may occur.

    My contract doesn't cover shock absorbers (air suspension), very limited electrical (considering all the gadgets on a RR), transmission is covered but only if maintenance is performed (Range Rover says transmission never needs servicing but then in the owner's manual it's says change the fluid every 100k miles or 10 years, it's a 2016) so that looks like it could be a problem or denied claim, timing chain is covered but it's the same situation as the transmission (Range Rover says the chain normally doesn't fail, it's the plastic guides that wear out and cause issues so I'm going to say would be regarded as maintenance and not covered or I drive it until it breaks then it's neglect on my part and not covered). Like I said the more I read the fine print it doesn't look as if it's going to work for me but I will read more and possibly try to talk to someone there and get more clarification.

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    Endurance Warranty
    Response from Endurance Warranty

    We are grateful that you took the time to leave us a review, Ken. We're happy to help you anytime! To get more information on your plan or talk through any questions you might have, please reach out to us directly via feedback@endurancedirect.com. - Endurance

    Verified purchase
    Customer ServiceCoverageTechBilling

    Reviewed April 19, 2026

    I have two policies with Endurance with the most recent one being about two months, and I just filed one on the policy that I had the longer. My mechanic dealt with them and he told me about being on the phone for a little while with Endurance, but he didn't say that they denied anything. When Endurance got my bill, they covered what they said they were going to cover, and what wasn't covered wasn't, so I'm okay with that. They handled it in a timely manner as well. So far, so good. I've already recommended Endurance to people.

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    Endurance Warranty
    Response from Endurance Warranty

    Paul, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceRates

    Reviewed April 19, 2026

    I was thinking about getting an extended warranty so that if there is something wrong in the future, I can fix it. I have a Mercedes, so repairs are sometimes a lot more expensive. I went to Endurance and they explained the coverage over the phone. They also sent a PDF document to me. It was a very good price. They also had very good service. I would recommend it.

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    Endurance Warranty
    Response from Endurance Warranty

    Juan, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    TechMaintenanceStaff

    Reviewed April 18, 2026

    I wanted to be protected. Mine is an older vehicle, I didn't know what it was when I bought it, and I didn't know what kind of trouble I'd have, if any. It didn't feel rushed when I signed up with Endurance Warranty. They're knowledgeable. They take the time to listen to what your concerns are. I'm approved for four years, and it began on the 14th of this month. Basic maintenance is excluded on my contract.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Sherry. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed April 18, 2026

    Getting a warranty for my vehicle can help if I have a problem with it. However, getting signed up with Endurance took a long time. It was almost 2 days. Other than that, I would tell others Endurance is a good deal.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Marsten. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 18, 2026

    I had a good experience with the Endurance rep that I talked to. The customer service was awesome. I got the full coverage and it was easy to sign up for. It was a good experience overall.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, John. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Customer ServiceRefunds & Payouts

    Reviewed April 17, 2026

    My name is Jose **. I bought an extending warranty from this company and totally lost my funds. Be aware from this company. They’re scammers. I paid 3,945 for warranty. When took my car to repair an AC they don’t responded so I cancel my contact with them. They refused to refund not even a single penny. If you want to lose your money buy them a warranty. Is worse experience I had had.

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    Endurance Warranty
    Response from Endurance Warranty
    Jose, thank you for your review. All feedback is important, and we're sorry to hear you had a negative experience. Please email feedback@endurancedirect.com with details about your experience and coverage plan number, and we will be in touch.
    Thank you,

    The Endurance Team

    Verified purchase

    Reviewed April 17, 2026

    My vehicle was out of the manufacturer’s warranty, so I wanted to get an extended warranty. I checked Endurance out on the Internet, and they seemed to have more benefits than the other ones. The website was good and signup took me five minutes, so it was easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Earl. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    PriceStaffRates

    Reviewed April 17, 2026

    I saw the commercial for Endurance on TV and the rep did a great job when I set it up. I feel good about Endurance when I talk to them. The price was alright and they blew the competition out of the water for me. I had a great experience, and they're a good company to get a warranty with.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Daryoush. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed April 17, 2026

    The representative was very friendly, confident and professional. I got the bumper-to-bumper coverage and the sign up process was very easy. I would want to pay less, but I was happy with the product.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Steven! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    CoverageTechPriceMaintenanceHonesty & Transparency

    Reviewed April 16, 2026

    This company should be avoided at all costs! They are dishonest and give warranty companies a bad name! My 2015 f-150 had a valve stem break off. This is a covered repair. However this dishonest company declined, because my 11 year old truck had valves that were burned. This vehicle was not requiring or burning oil that would intimate valve failure. My engine failed because the valve stem broke off and fell into the cylinder. This caused damage to the cylinder and the piston. They claim that the "burned" valves negate their coverage. But any good mechanic will tell you that an 11 year old engine valve will all look burned. I cancelled immediately. But I wasted $1500 over the last year. DO NOT USE THIS COMPANY OR THEY WILL SCREW YOU OVER.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Jay. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    TechStaffTimeliness

    Reviewed April 16, 2026

    The mechanic took care of every step on the claim directly with Endurance. I got my car back next day after dropping it at the mechanic’s shop. Extremely easy and expedited process. Thanks Endurance !!!

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Luis. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

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    Sales & MarketingStaff

    Reviewed April 16, 2026

    The sales rep, Lakiesha, was very patient, informative, and well-informed. She answered every question and directed me to the proper websites and resources.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Carolyn. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Coverage

    Reviewed April 16, 2026

    They could not tell me if my sunshade was covered, because I do not know the technical term.

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    Endurance Warranty
    Response from Endurance Warranty

    We appreciate your feedback, Peter, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!

    Customer ServiceStaff

    Reviewed April 16, 2026

    100% no problems with claims or service. Customer service was on point and helpful.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed April 16, 2026

    Signing up with Endurance Warranty was straightforward. I just did it online. The place that I was taking my car wouldn't honor the warranty here in Raleigh, and I took it over to the Jeep Chrysler dealer. I have given them my number and I got a guy over there that I've had several claims with Endurance that he just calls Endurance and talk to them directly, gets the work approved and takes care of it. I've been impressed that they turned it around quickly. Within a couple hours, when the guy at the dealership called and got the authorization, they would get a check to approve, and it has been very quick. I've been pleased with everything they've done. I've recommended several people to use Endurance, especially with a friend of mine that had another Jeep.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Ken! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    TechStaff

    Reviewed April 16, 2026

    The warranty on my car was over, so I had to purchase my own. My sister said she got Endurance, and I went with what she had. I checked into a couple of more providers, too, but I liked how Endurance presented their product. I've just started with them and my signup experience was good. The rep did a great job. However, I need them to send me something to let me know that everything is good, but I haven't heard any more yet. Other than that, I'm satisfied.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Beverly. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! Please reach out to us directly via feedback@endurancedirect.com and we would be happy to send you a copy of your contract. - Endurance

    Verified purchase
    TechSales & MarketingPunctuality & SpeedStaff

    Reviewed April 16, 2026

    I kept seeing ads from an extended warranty provider on TV. I already have what the Cadillac dealership sold me and when we had our Cadillac in there, the lady said, “Get Endurance.” I said, “Maybe I will.” So, I figured I'd get Endurance on my 2016 Chevy Silverado pickup. Signup was quick and Jim, the rep, made everything so easy. It was perfect and I couldn't imagine changing. I've been with Endurance warranty about three weeks and if I have to use it, it’d be great. If I don't, it'll still be great. I’d already told friend or family members about Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Scott, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Claims HandlingCoverageTechStaff

    Reviewed April 15, 2026

    Three months after purchasing, my transmission failed and I filed a claim. First they denied it saying I needed 2 service records so I got those. Then they wanted 4 more. Then suddenly my claim was void because I hadn't serviced my transmission at some specific mileage interval in my owners manual, even though I got my car serviced regularly and they could see that. I asked why a mechanic never told me about this requirement and the rep basically shrugged it off saying sometimes mechanics don't care and that its my responsibility to read my owners manual myself. They take your money every month and then find any excuse not to pay when something actually goes wrong. If you haven't followed your owners manual perfectly with every record saved, don't expect them to cover anything. Save yourself the headache.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsMaintenanceBilling

    Reviewed April 15, 2026

    I recently called Endurance for an extended warranty on our new vehicle. I spoke with Shannon and I was extremely satisfied with her knowledge and how easy she made the process. I did a lot of research about different warranty companies and Endurance looked like the best company for our needs. Endurance is the administrator of the warranties which means they pay the repair bills directly and there is no third party to slow the process if you have a claim. It was a very pleasant experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Gary. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaffRoadside Assistance

    Reviewed April 15, 2026

    Endurance said they cover for 20 years and I got a renewal at 200,000 on my vehicle. In nine miles, I get to renew it. I do a lot of driving. I drive about 50,000. They do oil changes. If you get a flat tire, they'll fix it. They have somebody come out to change the tire. They put your spare on that you got in your trunk. The only thing that I don't like about it is I can't get on Endurance from my app on the phone, so I can't get an Endurance representative.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Gerry. Your feedback is highly appreciated! Please reach out to us directly via feedback@endurancedirect.com and we can help you access the Endurance customer portal online. Thank you, The Endurance Team

    Verified purchase
    Claims HandlingPriceRates

    Reviewed April 15, 2026

    Signing up with Endurance Warranty was self-explanatory. I hope that the gentleman that I spoke to gave me the best budget plan. I don't know what the different price quotes are, but other than that, it seemed good. Hopefully, I would have a good experience since my parents had a good experience. If I need to file a claim, hopefully, I would have one and I can just pass that along if it goes smoothly.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Quantinilla. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageRefunds & Payouts

    Reviewed April 15, 2026

    The warranty on my 2019 Tahoe is getting ready to run out, and I wanted to have something put on it. My daughter had told me that she had Endurance and she liked it. I went ahead and got them, and they were as nice as they could be. They told me everything that I needed to know. They were able to answer the questions I had. The policy comes with roadside assistance. They also told me that the coverage would start 30 days from when I signed it. Plus, I had to drive a thousand miles. From what my daughter said, I would tell others that if they are looking for an auto warranty, Endurance would be a good one. It's also easy to pay for the policy. I have them deduct it from my account.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Rhonda. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    CoverageTechPriceMaintenance

    Reviewed April 14, 2026

    Endurance didn't cover the replacement cost of 2016 GMC Yukon XL Denali transmission. Had me assuming they were working with the dealership for the replacement and left me the customer paying over 7000 for the repair.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Ronald. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    Customer ServiceCoverageTechMaintenance

    Reviewed April 14, 2026

    Took vehicle into dealership for standard oil change, dealer found an oil leak, they contacted Endurance to see if the part was covered and it was not, I told the dealer to fix it anyways. Upon fixing the leak they noticed the radiator was also leaking. The dealer contacted Endurance again only to be told they needed history of a coolant flush before they would authorize the repair. I told Endurance I performed the coolant flush myself, they said I would need to provide a store receipt of the purchase for proof. I tracked down and got a reprint of the store receipt and submitted for their records only to be denied because it was not a "verifiable document". I am not sure how else to verify it.

    They are very ticky tacky on the wording of the contract but yet when you call them out on what it actually says then you need to assume it means the same thing. Under the section about maintenance if you perform your own maintenance you must retain the receipt for purchase of materials and supplies, it does not say anything about vehicle info being on the receipt. I am not aware of any auto parts store that will show the vehicle info on the receipt when printed. Yes when searching for the parts it has the vehicle listed to find the parts that fit, but that info is not on the printed receipt.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Rob. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Staff

    Reviewed April 14, 2026

    Rodney was very pleasant and helpful in adding information to my account.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Irene. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed April 14, 2026

    I had a car warranty with another company, and I wasn't happy with their service. They were hard to get ahold of. So, I read up on Endurance and thought they were better with the services that they provide. I signed up online and the process was easy and smooth sailing. I just had to wait for the warranty to kick in. They said I had to wait for 30 days, and the vehicle had to get more than 1,000 miles on it before it became a fully operational warranty. I switched about three months ago and vehicle-wise, I haven't had an experience where I needed Endurance to take care of an issue.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Gerald. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceContract & TermsCoverageTechSales & MarketingPriceStaffRates

    Reviewed April 14, 2026

    I had a minor problem with my vehicle, and it cost me over $800. Plus they charged me $250 to discover it. I thought I'd try an auto warranty and see how it works. My daughter-in-law works for a company that deals with a lot of metal working stuff. They have a lot of vehicles, and they take quite a beating. She said Endurance has been outstanding with taking care of their vehicles. I went with Endurance as well and my signup experience was pretty good. We got with some fellow and we had to talk about fishing on the river in Illinois. There was another provider that seems to be doing the most advertising. I was about to sign up with them, and there was something that I said to which they told me they'd call me back but I've never heard from them.

    The process with Endurance was better than I expected and the price was something I could afford without a problem. However, I got to get somebody to read the contract. It's the worst piece of paper I ever seen, very small print to the heavy black. It's a lousy piece of paper to describe their program. Other than that, I would tell others to give Endurance a very strong consideration.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Ronald! Your feedback is greatly appreciated, and we're here whenever you need support. -Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceRefunds & PayoutsStaffTransparency

    Reviewed April 14, 2026

    I called Endurance and the representative that I spoke with was awesome. He assured me that everything was going to be covered. He was very, very, very transparent about everything, all the way down to my quote and how it would work if I called back. I had the opportunity to search other places and he was very professional about it. I have a background in sales as well, so I didn't feel pressured by him. The sense of urgency was there, but I wasn't pressured, and I liked that.

    I liked the opportunity to cancel the policy anytime and to be able to get money back. But I am excited and counting the days when I'm taking this car to the shop, and I can get it serviced. I need my car for work, and hopefully, Endurance will be the lifesaver for me that I need. I've referred other people to go with Endurance because it's one of the most legitimate programs out here. One of the buy-ins for me is that with Endurance, I don't have to go to only their authorized mechanics. So that makes a huge difference.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kristel. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Coverage

    Reviewed April 13, 2026

    The company decides what to cover and what not to cover. They will look for anything so they do not have to cover your repair. I was suppose to have all components covered under their best warranty and they're not.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Daniel. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    Staff

    Reviewed April 13, 2026

    The representative who helped me was excellent and very knowledgeable.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Jose. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Customer ServiceCoverageTech

    Reviewed April 13, 2026

    I bought a policy last July, my car was going out of car warranty, for protection, this January I had problems with my car., Fortunately I bought a policy last July, my dealer needed approval from empower, who required a inspection, they sent a person (third party) to inspect, who did a poor job, he didn’t request history of car service from my Dealer. My car sat a who week because Endurance didn’t follow up with my Jeep dealer, POOR follow up on Endurance part of this process, the proof they wanted was my oil change history, nothing to do with the PTU, I had to do the follow up and resolve the claim

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, George. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Claims HandlingTechSales & MarketingStaffRental Car

    Reviewed April 13, 2026

    Absolutely a scam! They took 3 weeks to get an agent out to the shop just to, of course, deny my claim. Rental car reimbursement is $30 per every 8 hours of shop work done. Of course there is no appeal process.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Casey. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Claims HandlingTechTransparency

    Reviewed April 13, 2026

    After speaking with warranty person who never asked about tire size never asked for pictures of my truck decided to deny my claim stating tire size was too big, same standard rims, no lift. Bought vehicle from dealership with same size tires which is an alternative size for vehicle, they cannot give reasonable explanation for denial. Took my money and not providing service.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Gloria. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    Staff

    Reviewed April 13, 2026

    The representative that helped me get signed up with Endurance was very nice. I'd recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    Anneliese, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceClaims HandlingCoverageTechPunctuality & SpeedOnline & AppMaintenanceStaff

    Reviewed April 13, 2026

    I drive a Volvo, and I'm racking up miles quick because I go on a lot of road trips. It's got a little bit of warranty left from when I bought it, but it was running out and it's past the point where I can extend it through Volvo. I was looking at some other options and have read really good things about Endurance and their warranty, particularly if you follow manufacturer guidelines, and I am very particular about always going to the dealership with my vehicle, so I haven't had any concerns as far as if I would need to file a claim, I don't feel worried that, “Oh, I've tried to perform the work myself,” and they may try to deny it, since I have all the documentation through the dealership, I felt comfortable with it.

    The sign up process was very easy. All I did was go on their website. I inquired about the warranty, and then put down what type of vehicle I drove and the mileage. I got a confirmation that someone would be in contact with me and then I received a phone call within an hour. It was someone explaining the different packages they offer and what they include. Within the hour, it was a very quick, painless process. I opted for the paperless, so I received an email with all the information the next morning. It was very thorough and very detailed of everything it covered. In the way that it's broken down, it's a lot easier to read than a lot of contracts I've seen.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Tyler! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Staff

    Reviewed April 13, 2026

    My car is 10 years old and considering the results for the research I did, I figured out Endurance Warranty was the better one. I just signed up and the experience was very nice. It was easier than I thought it would be. The young man that helped me was very helpful and pleasant. The fact that he was knowledgeable of his product and very friendly was very nice. I haven't made a claim, but based on what I know, at this point, I would recommend Endurance Warranty. They're efficient and pleasant.

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    Endurance Warranty
    Response from Endurance Warranty

    Debbie, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Claims HandlingCoverageTechPriceMaintenanceStaff

    Reviewed April 12, 2026

    I did not have a good experience. I took my truck to the dealer for an engine issue, and a claim was submitted for the repairs. You requested receipts for my last three oil changes, which I provided. However, the receipts only included my license plate number—not my name, address, or VIN—so my claim was denied. I spoke with a representative and explained that in New York, some businesses issue receipts this way. I also submitted my vehicle registration to verify that the license plate matches my vehicle, but this was not accepted.

    I then returned to the business that performed the oil change and had them reprint the receipt with my name and address included, yet my claim was still denied. It’s frustrating because the process is made to seem simple in your commercials and when you’re signing up customers, but when it comes time for repairs, it becomes difficult. Now I am left to cover the cost of the engine repair myself. It feels like any reason is used to avoid paying claims. Thank you.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Anthony. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Profile pic of the author.
    CoverageRefunds & Payouts

    Reviewed April 12, 2026

    My vehicle and insurance company will pay for all coverage fees.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Hari! Your feedback means a lot to us, and we're here whenever you need support. -Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceMaintenanceStaffRoadside Assistance

    Reviewed April 12, 2026

    I'm retired, and I need all the coverage I can possibly get. I saw Endurance Warranty on TV many times, and my car is coming up on 60,000 miles or more. I need some kind of coverage if I'm out on the road somewhere and something breaks down, and it's expensive. I'm going to take trips, and I go back and forth quite often. I signed up for Endurance ‘cause it would cover me while I'm out on the highway, and the sign-up process was easy. The guy walked me through signup well over the phone and he explained I had 30 days before anything would start. I got the policy off the Internet, and printed it, and read it. With my policy, I'd get tow service and the roadside assistance. I was worried about needing assistance out there on the highway and that's what I was after.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, William. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 12, 2026

    Endurance's representative was very patient. I had a lot of things going on. I got his name, and I was able to connect to them. I did everything I needed to do, and I called them to let them know what my mileage was on my truck. I've not had to use them yet, but everything they did was good. They were very professional.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Delaney. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed April 12, 2026

    I was checking on getting a plan for the car that I was buying in case there was something wrong with it. According the internet, Endurance is right in the ballpark of what they're saying that the plan should be. I signed up and the girl that I talked to was awesome. She was real professional. I like that. Their customer service has been excellent, so far. I never have contacted them yet as far as anything and I hope I never have to, but I'm sure, according to that girl that helped me, that all of them are pretty good. There's a high limit on there which is $10,000 though I thought it was limitless. If something happens, that's all they pay for the whole four years and that'll be fine.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your feedback, Darwin! We're thrilled to hear that your sign-up process was seamless and that you had such a positive experience with our customer service team. We appreciate your trust in Endurance, and we're excited to continue supporting you. If you ever need assistance in the future, don't hesitate to reach out. Thanks again! - Endurance

    Verified purchase
    PriceStaffRates

    Reviewed April 11, 2026

    I liked the package that I was offered at Endurance. It was the Deluxe package and the price was also good. Signing up with them was straightforward. The reps were really knowledgeable and they answered all the questions that I had. I would tell others that it was a good experience, and that they should try Endurance out.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Brison! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 11, 2026

    My extended warranty with Ford ran out, so I felt unprotected and usually, when I'm feeling unprotected, something happens. I looked at Endurance along with two other companies and went with Endurance based on the response. Signup was a good experience. The person I talked to knew exactly what was going on and he walked me through the different levels. I said, "This is great." Talking to this person was really easy. The other ones wanted to try to confuse me with what I can get, but the guy at Endurance explained that, "If this is what you’re looking at, this is what you're gonna get." Endurance told me the plan that I picked out and they said it was not gonna start for 30 days. It was fantastic and the next thing I knew, I got something in the email that said, "Congratulations." I hope I never have to use the policy though.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Gary! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase

    Reviewed April 11, 2026

    The sign-up experience was great. There were no glitches. It was easy to do. Give Endurance a try.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Marguerite. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Staff

    Reviewed April 10, 2026

    Gordan ** was totally professional and extremely helpful. What a great deal.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Edward. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    PriceStaffRates

    Reviewed April 10, 2026

    These people are really down to earth and they're right there for you to take care of you the best way they can. They treated me really well and with respect. Their prices was very affordable. They are there for you, not against you. If you have a problem with something, they will help you with it the best way they can, very friendly and kind always.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Richard. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    CoverageRefunds & PayoutsStaff

    Reviewed April 10, 2026

    My car is a 2017 so the factory warranty is gone and I'm tired of paying out-of-pocket to get it fixed. I went with Endurance as they cover everything but brakes and rotors. My signup experience went real well. I spoke to a guy whose name is Reed, and he was very polite and knowledgeable. I'd tell others to sign up with Endurance as well. For everything that they cover, $119 a month's not bad.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Kimberly. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    StaffBilling

    Reviewed April 10, 2026

    I've been with Endurance since March. People can't start working on these newer cars, and I didn't want to have a high bill. We watch the commercials, and the race car driver, Dan Patrick, endorsed them. I went off of she's a real person, and she was putting part of her character on the line. Signup was easy and I was very satisfied. I haven't had to use Endurance, so so far, so good. It's there for fallback.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Nancy. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2026

    I had a family member that has Endurance Warranty, and mine expired. The gentleman was very nice, informative, and patient because we were on the phone for a while. I had a lot of questions. He made sure that I understood everything, and it was good. I haven't met the mark. It has to be 30 days. But the sign-up was seamless.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Michaelle! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    CoverageTechPrice

    Reviewed April 9, 2026

    Purchased coverage on a 2017 Ford Fusion with 83,000 miles on the car in July 2025. This car was purchased new by our son in 2017. Grandma needed a car so she purchased it and drove until her death 2 years ago. My husband and I just used it for a extra car, when needed. We took it into the Ford dealership to have it serviced and to find out why the engine light was on. Was told the motor was bad so we made a claim with Endurance. We supplied them with the services records but did not have a coolant service record. However, Ford motor has coolant service at 100,000 miles. It had not be done because the car only have 86,0000 miles. Endurance claims Ford recommends a 6 years or 100,000. NOT TRUE, WE VERIFIED THIS WITH FORD DEALERSHIP. Expensive learning experience, would not recommend!

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Jeff. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Customer ServiceCoverageSales & MarketingPriceHonesty & Transparency

    Reviewed April 9, 2026

    SCAM! Avoid at all costs. Endurance tricked my 88 year old father to get coverage on a car he doesn't even drive. Then when he and I (his son) call to cancel his plan, they would NOT let us cancel it. No matter what we said, they refused to let us cancel our plan. We had to put a block on our Amex charge to keep them from charging us. They are nothing but dishonest, corrupt crooks.

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    Verified purchase
    CoverageTechPricePunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed April 9, 2026

    I had a 2016 Cadillac ATS 2.0 T, took it to Firestone to inspect the rear end for a humming noise. They stated with picture proof there was some metal on the plug, fluid was honey colored and there appeared to be NO LEAK. Three days later, with no driving, I took it to a dealership to have Endurance warranty it out. They send an "inspector" out and stated the fluid was black and the axle seals were leaking. Therefore, they will not pay for the repair. I presented them with the evidence contradicting their "inspector" and they are still denying the claim. So, Bureau of Automotive Repair, here we come. Avoid them at all costs. They will do whatever they can to get out of paying for the service. The service I paid for would have covered the repairs, yet the only way they would not have been responsible, is to say that one thing was leaking. The Dealership even said they were shocked at the "inspector's" conclusion.

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    CoverageStaff

    Reviewed April 9, 2026

    I was unsure of how to initiate a claim. The agent explained the process (very simple) In clear terms. He was understanding and easy to talk to.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Doyle. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Profile pic of the author.
    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedBilling

    Reviewed April 9, 2026

    They sold me a policy and said all is covered. Bought up higher policy. Car overheated. Chevy Cruze. They say head gasket not covered. Bull. We were told on the phone during the sale it was. Then later they send contract saying bullsh... not what they sold me. Now refusing claim. Verbal contracts are binding. It's recorded. We will see in small claims. They haven't even reached out to me. Just denied service dealer. Warped block. We turned it of asap. They sold us a bill of goods. See what the judge says. I have witnesses.

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    Verified purchase
    MaintenanceStaff

    Reviewed April 9, 2026

    The representative I spoke with at Endurance was good. Signing up with them was easy. I got them in case something breaks down in the future.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Peter. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Contract & TermsCoverageTechPricePunctuality & SpeedStaffBillingRates

    Reviewed April 9, 2026

    I heard about Endurance Warranty on TV. When I saw that I would save $300, I did that. I've talked to other places and wasn't as interested. Endurance's rep explained everything in great detail. She didn't leave anything out. I'm approved for three years, and a certain mileage that I'll never reach. We've already established that. Endurance took my first payment. It's gonna be a month already. Everything was fine. I'm waiting for my hard copies. I'm happy.

    My car is a 2016. It's 10 years old. Eventually, something's gonna go wrong, and I want to be covered. I had an instance a month and a half ago where I couldn't tell from my gas gauge if my gas was being used or not. So, I took it into my friend who happens to be one of Endurance's mechanics, and asked him if he could do something. It cost me $1,400, which I don't want to spend again. He had to take both of my gas tanks and replace two gas gauges because that's how this car is. If I could do it, I would like to avoid having that kind of expense. This way, by paying it the way I'm going to pay it, I won't feel it.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Donna. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceBilling

    Reviewed April 9, 2026

    We've had Endurance for two and a half years and it's been pretty good. Signing up with them was easy but they're expensive. We haven't had to have a claim. So, we don't know what their policies would be on many claims. I tried to claim once, but they said it wasn't covered, and it was under that particular policy. It was the thermostat, and it took about six hours of shop time because they had to tear the whole top of the engine off to get to it. It was pretty expensive, costing almost a thousand dollars. Since it wouldn't cover that particular bill, I went with the top-of-the-line coverage plan.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Amy! We are glad to hear that overall, you have had a positive experience with Endurance. Your feedback is greatly appreciated, and we are here to help you anytime. Thanks, Endurance.

    Customer ServiceCoverageTransparency

    Reviewed April 8, 2026

    I called for an explanation of benefits and spoke Tabitha. She did a great job explaining my pay plan, emailed a complete copy of my policy and explained all the benefits I was entitled to. She provided exceptional customer service, answering all my questions.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Barry. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Customer ServiceTechSales & MarketingPunctuality & SpeedStaff

    Reviewed April 8, 2026

    My sales point-of-contact was Ms. **. Although we spoke about 3 times in a 4 week period, she remained patient with me and remained courteous until I decided to purchase the contract last week. No pressure from her at all during my 3 weeks of researching the company. Her thorough knowledge of the plan is superseded only by her impeccable customer service. Today (2 weeks after the purchase) I spoke with an Endurance rep named Oliver. I called regarding a letter I received from the Notification Department. Oliver provided detailed information in a quick and efficient manner while remaining courteous and professional.

    These traits mean a lot to me. Unlike three other reps whom I have spoken with during the times I requested Ms. ** on call backs, Oliver wasn't pushy or short with me. The customer service he provided endured me that Endurance trains their reps to put the customer's needs and questions above making a quick sale. CAH (April 8, 2026).

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Carveth! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Customer ServiceContract & TermsCoverageTechSales & MarketingPriceRefunds & PayoutsHonesty & Transparency

    Reviewed April 8, 2026

    Listen to me when I tell you this place promises the Sun, the stars and the moon and it's all a bunch of Lies!!! When you actually go to use them to cover the parts that it states in your policy for the contract you signed with them would be covered they come up with a way to deny your claim!! You get them on the phone and they try to find one little detail that isn't even true and twist it around to not pay for what they promised they would pay!!!

    My water pump went out on my truck and it was covered under my plan that I paid for every month for a year and I had it in the shop. The shop called to get a claim submitted and Endurance would not cover it. I couldn't believe it. It cost me $1,400. They tried to say that they wouldn't pay for it because what went out on it!!! It was spewing out water and they tried to say they don't cover gaskets which is just a bunch of crap because it literally says in my handbook that they do cover that as long as it goes with the whole part that would be covered, had to be replaced and that is exactly what had to happen. You cannot change one little part on the water pump and put it back. The whole part had to be replaced. They screwed me over big time. They'll take your money and then they'll find a way not to give you the services. Literally it was too good to be true and I feel like an idiot for falling for their scams

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    Endurance Warranty
    Response from Endurance Warranty

    We’re sorry to hear about your experience, Lawrence. Our goal is to provide quality service and resolve claims fairly. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

    -The Endurance Team

    Profile pic of the author.
    Customer ServiceClaims HandlingCoveragePunctuality & Speed

    Reviewed April 8, 2026

    I purchased a warranty for my 2016 BMW X5 and the set up was smooth but when it came time to file a claim I was given the runaround. First off Endurance does not hold the warranty. They ship it to a 3rd party then when the 3rd party doesn't reply Endurance tells you there is nothing they can do to assist .. Also they do not tell you about another waiting period after you have already done the 30 days and 1000 miles they advise you of at time of purchase.. They even refused to let me talk to a supervisor when I called to complain about the situation.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Eric. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase

    Reviewed April 8, 2026

    Endurance was great to deal with. It was awesome. I liked their work ethic. Give them a try.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your kind words, Charlie. We really appreciate you taking the time to share your experience with us. - Endurance

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaffBilling

    Reviewed April 8, 2026

    Endurance came with my 2017 RAM 1500. However, I'm little miffed at them because I don't understand why they are trying to raise my payment. They were adding another $2,000 on to the warranty. I don't think that's fair because most of the time, when people buy the extended warranties, a lot of times they don't use them. Now, I have a monthly bill of 145 bucks for them, and that doesn’t make sense. A guy had called me and told me that. They said I owed more because it was expired. I don't accept that because I shouldn't be having to pay extra. When I bought my truck, I pre-paid the Endurance warranty for a year. I haven't had the truck that long, and I've only put 6,000 miles on it.

    The only time it got used was when I got down here to Arizona for some fuel feeder thing that broke. It went straight into the RAM dealer and they fixed it under the warranty. It still had its original warranty on it, too. Everything was done by the dealership. It was only waiting for one part and when the part came in, they put it on, and my sister paid $100 bucks and got it back to the house and parked it. I haven't had any dings with it, so it's in the same position as it was when I bought it, with the exception of the tunnel cover, which I'm just going to throw away because it was already rotted through. That was something that was on the truck when I bought it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Lawrence. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right. Thank you, The Endurance Team

    Verified purchase
    Customer ServicePriceRates

    Reviewed April 8, 2026

    I called Endurance Warranty last month to apply. I went online to see which one is considered the better ones before I did. In comparison to everyone else, it was a good price. They said that was the best one for that value.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Dollie. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Reviewed April 7, 2026

    Had a good experience with this company so far. I've used them once for a repair. Saved me about $1200.00.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Frank. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 7, 2026

    I bought a BMW from a used car lot, and within the first month of having it, I had to put a front end on it, and I paid $2,100 out-of-pocket. BMWs are very expensive, and they didn't offer me a warranty. My husband told me about Endurance because they have them through the company that he works for. I called and got the warranty on the 18th of last month. The process was very easy and the rep explained everything. Everything's been great so far. The check engine light and drive train light just came on about a week ago, and I need to make a claim but I can't make one until after 30 days. So, I'm waiting until after the 18th before I make one.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Kandyce. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed April 7, 2026

    I bought a beautiful used Land Rover and was worried about any issues it could have. I take care of my cars but still wanted peace of mind and called for a quote. Very happy with cost and plan. Now I don't have to worry. Highly recommend.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Phillip! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    StaffBilling

    Reviewed April 7, 2026

    Representative was a Consummate Professional. She explained all options perfectly, as well as, monthly payment. Upon signing up with Endurance on 3/30/26, I hope all goes well moving forward. Thank you.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Hattie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    CoverageTechRefunds & PayoutsMaintenanceRental Car

    Reviewed April 7, 2026

    I had an auto warranty and it was about ready to run out. I was looking around for an auto warranty provider and joined Endurance 2 months ago. It wasn’t hard to apply at all. However, when I put my car in the shop to get fixed for the air conditioner, they didn't want to pay for what the shop wanted to fix it. They were going to cover part of it, but they were not going to cover for the whole part. I had to put in $350 and my co-pay was only supposed to be $100.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, Pamela. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed April 7, 2026

    On TV, there are so many different companies people can choose. I researched Endurance, and Endurance seemed like the most trustworthy out there. Signup was very easy. The representative explained everything thoroughly, and by the time I got ready to hang up, I totally understood that I had to wait 1,000 miles plus a month. He seemed like he knew what he was talking about, and he asked me if I had any further questions. ‘cause I interrupted him a couple of times and asked questions. Unless I didn’t hear him tell me, the only thing the representative neglected to say that I read in the email I got was that there was a $100 deductible for any repairs I had to have done, but hopefully, I don’t need to have anything done. All in all, I would tell people, “Most definitely, go with Endurance, because they were very easy to get signed up with, and very thorough telling me everything about it.”

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    Endurance Warranty
    Response from Endurance Warranty

    Charles, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    Claims HandlingCoverageTech

    Reviewed April 6, 2026

    If I could give them 0 stars, I would. I’ve had this policy for a few months and finally needed to use it, only to have my claim denied. The adjuster argued that because my two front tires were a different brand and the tread difference was off by just a few millimeters, it contributed to the damage. I reached out to multiple mechanics, and every one of them said that had nothing to do with the issue. Even the mechanic at the dealership confirmed it did not impact anything. Despite this, my claim was still denied. Very disappointing experience.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Tina. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Tech

    Reviewed April 6, 2026

    I was very happy to have had Endurance for the duration I had it. Thankfully, I never had to use the service. But it was a great comfort to have something available as the dealership from which I purchased my vehicle did not at the time offer an extended warranty at the time of purchase.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Joshua! We're glad to hear that our protection plan gives you peace of mind. If you ever have questions about your coverage or need assistance in the future, we're here to help.

    - The Endurance Team

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    Punctuality & SpeedMaintenanceTimeliness

    Reviewed April 6, 2026

    Very pleased with Endurance. Was easy to sign up, reasonable premiums and claims were handled quickly through the repair shops of my choice. I knew within minutes what my copay would be and could make repair decisions on the spot. I highly recommend.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Paul. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Customer ServiceStaff

    Reviewed April 6, 2026

    The call in staff was live which I like and very professional.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Paul. We're happy to hear that our team provided you with excellent service. - Endurance

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    Customer ServiceStaff

    Reviewed April 6, 2026

    Excellent customer service. She took time to clearly understand my car issues.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Aaron. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase

    Reviewed April 6, 2026

    Everything has been great so far. Just getting started with the program. Hope I never need to use it for any repairs, big or small. If I ever need to use it, the thought of protection for repairs is great.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dorsey. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    CoveragePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 6, 2026

    Endurance is very helpful in Many ways. Depending on your type of policy, it might not pay for certain things. You will have equity that can help you later on. I had that problem and they were polite and educational about why I should keep my policy.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kenneth. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    CoverageTechStaff

    Reviewed April 6, 2026

    Tamika is the best representative. She walked me through the fine print words I just couldn't understand in Endurance contract. The other representative need training.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Shirley Ann. Our top priority is quality customer service, and we are ecstatic that Tamika met that mark! Please consider updating your rating to 5 stars. - Endurance

    Verified purchase
    PriceRefunds & Payouts

    Reviewed April 6, 2026

    Endurance is good. I've been with them for five years. When I have had a small repair, they paid for what they said they were going to pay. I didn't have a problem with the company I went to. They didn't give me any hassle. Also, their system is if you pay three years, then you get two years free. I was with CarShield, but when you figure out the years you have with them, they're cheaper than CarShield.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Carlos. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed April 6, 2026

    I was looking for a longer contract, and Endurance gave me seven years. I also had the flexibility to go into my dealership, and I did not have that option in other places. Signing up with Endurance was very easy to do. It was very informative as well. The reps took their time and addressed every question and concern I had perfectly. I have recommended them.

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    Endurance Warranty
    Response from Endurance Warranty

    Michael, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed April 5, 2026

    My auto repair claims have been good, BUT MY OIL CHANGES HAVE BEEN A DISASTER. Had I known how difficult that is i would not have Purchased your plan. Not having a printer to send receipts, only with my phone has been a huge problem you never accept it. I had tried mailing but was told that was not acceptable as you don’t have a real office. THUS I no longer bother making my policy more expensive. Victoria **

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Victoria. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed April 5, 2026

    My daughter has Endurance and seems pleased with it, which is why I gave them a call and got their coverage. I spoke to two different representatives because I have two vehicles. I wasn't sure if I could afford doing them both at the same time, so I insured one with Endurance, and a month or two later, I did the second vehicle. Signing up was clear and concise, and I had no questions when the rep was done. She said it would take 30 days for the program to be approved and the coverage is four years.

    Making payments is quite easy. It's automatically taken out of my bank account once a month. I have a truck and a sports car, and the payments are about the same. They might be a couple of dollars off, but they're in the same ballpark. Endurance is a good company to go with. With the way things cost these days, the coverage would help with any major repairs on my vehicles. My daughter has filed one claim with them, and they paid without any problems. And it only cost her 100 bucks.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Constance! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. We’re also glad the claims process was smooth and hassle-free for your daughter—that’s exactly what we aim for!

    Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!

    -Endurance

    Verified purchase
    CoverageSales & MarketingPriceOnline & AppMaintenanceStaff

    Reviewed April 5, 2026

    I have a Ford Transit 350 Cargo Van High Roof. I've had it for a few years and it's getting up in age, so I felt like I may need to get an auto warranty. The lady that was selling me the package was pleasant, easy to talk to, and knowledgeable. It's been a month since I signed up with Endurance and I feel safe knowing that I got somebody that got my back in any event that something major breaks down on the vehicle. I'm paying 182 bucks a month and I just paid them the other day. It's a little high, because insurance is relatively high. I'm a businessman myself, so I can't tell business people how to do their business, but I would have felt a lot better having it be a little cheaper. I also tried to download the app, but it wouldn't let me. I have an iPhone, and I went to the App Store and looked for Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Troy! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2026

    I researched, read the reviews and found out Endurance has the better plan for an auto warranty. Also their customer service, even when I was getting in and had different questions, was excellent. Everything was good when I signed up and I would recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    Yoriko, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    CoverageTechPriceStaff

    Reviewed April 4, 2026

    I cannot compare Endurance to any other type of coverage because not every dealer takes the extended warranty. At the time I stated my policy, I was told Endurance is recognized nationwide and when I was ready for an unexpected car repair, th dealer where I was use to taking my car, no longer wanted to cover my car through endurance. It’s not my fault, I told them at the last second before I left their premises. I told them in addition; I was told I could bring my car here by your own service representatives. I shouldn’t have acted like the middle man but it seems to me as if the more drivers we see on the road the more expensive extended warranties get. This is my car folks:

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Bryan. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 4, 2026

    My husband took out Endurance for my vehicle several years ago, and then it expired. My vehicle is eight years old, has 60,000 miles, and I'm now responsible for everything myself. My husband passed away last year, so I'm picking up pieces here. I got a card that talked about Endurance in the mail, and that's when I made the call. The rep that helped me was very polite, professional, considerate, and informative. He answered all my questions. The first package I was going to take was a bit more than I wanted to pay, so he found something that was better for my budget and I took that one. It's for three years. He shared that with me about the coverage based on the mileage and model of my car.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Oressie! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    CoverageTechPunctuality & SpeedStaffRates

    Reviewed April 4, 2026

    I've had my truck for about a year, and I was going through my paperwork. I realized that I didn't have an extended warranty for the vehicle. I only had the factory warranty, and that's expired by now. I first got the vehicle with 50,000 miles on it. Now, there's 80,000 miles on it, so I'm thinking the Chevy factory warranty is probably gone.

    I would feel a lot more comfortable if I have an extended warranty, something covering electronic, power train, motor, and all those other things. Then I was looking online to see who's the best, and apparently, Endurance had the best ratings out there. I was asking around at my mechanic shop, and they said that they deal with them. So, I said, “Why not? Let me give Endurance a shot.” The signup process was quick and easy. It was a breeze. The rep said, “I'm gonna make this easy for you,” and he sure did. He was very knowledgeable. I had a couple of questions, and he was able to answer them. He did a terrific job.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Frank! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed April 4, 2026

    I saw a commercial on TV, and I called around and got the best price. Endurance was the most reliable and the one I felt most comfortable with. Signing up was a smooth process and the gentleman I spoke with was very informative and answered all my questions. The policy is for 100,000 miles and six years, whichever comes first and I'd be making payments for the first 36 months of the policy.

    The policy came with roadside assistance. I have a 2016 Honda Odyssey and I could take it to the Honda dealer and I have a one-night stay in a hotel room if I need it. The reimbursement is 300 and some dollars, so it was good. I have four small children, and I have two years left on my car payments. I wouldn't be able to afford to pay for repairs if my car broke down, which would cost thousands of dollars. So, the warranty with Endurance gave me insurance, knowing that I can just make that monthly payment, and my car will be taken care of in any event that something breaks down.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Mark! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Contract & TermsCoverageTechPriceRental Car

    Reviewed April 3, 2026

    To tell the truth I'm not very happy with the warranty plan that I took out with Endurance. I've been paying $135 a month and when I needed to use it for the first time they didn't cover what I needed so I ended up spending $152 with a mechanic that they referred me to. They covered nothing. I've been paying on that policy for the last 6 months. Guess I should have read the fine print a little closer but I'm not very happy with it but oh well. My loss. It's all good plus it cost me 2 days off work. They wouldn't cover my rental car either but like I said it's all good.

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    Endurance Warranty
    Response from Endurance Warranty

    We appreciate your feedback, Robert, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com.

    Thank you,

    Endurance

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 3, 2026

    Was pleased with how professional Andrew was. He answered my questions and would go back over and say do you understand what this is saying. He was so helpful through the whole process. He explained if there was any questions later on to call the customer service representative and they could explain it to me.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Connie. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    CoveragePriceStaffRates

    Reviewed April 3, 2026

    The rep with Endurance was quite good at what he was doing. He was pretty calm and persistent but wasn't pushy. I wound up signing up with him right on the spot for the full coverage. As far as getting signed up, it went pretty smooth and the price was right in the range of whatever I was expecting to spend, maybe just a little bit more.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Thomas. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceStaff

    Reviewed April 3, 2026

    I had bought a vehicle, and it didn't come with a warranty, and I realized that I really need a warranty on it. I was looking at a company and then I called Endurance, and they offered me a much better deal. They were a lot more compassionate to my needs, and so, I went with Endurance. I had them cover my x7 SUV. I told their rep what I was most concerned with, and she got me the premium package.

    We were on the phone for quite a while, and she explained everything to me and even listened to me vent about things. She was very patient with me and very understanding. So, I appreciated that. She was a very caring person. She really knew exactly what I needed in this warranty to be able to help me and make my life easier. She took so much stress off of me. The only thing is I've been trying to get into my contract and it says, “You have to enter this code.” When I went back and got the code and then tried to get back into it, it made me start all over again. So, I've been very frustrated. I just closed it out because I was irritated.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Kristel! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need help accessing your contract, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    CoverageSales & MarketingPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 3, 2026

    I saw Endurance advertising for many months, which prompted me to go with them. They said they were gonna take care of my truck without me coming out of pocket. I got bumper-to-bumper coverage and the reps were great. They showed a lot of concern about the truck and did their job in a very professional manner. I like that. I told a few people about signing up with Endurance and that they’re the best I’ve seen. The warranty makes me feel like I have somebody dependable who can take care of my situation with my F-150 truck.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Melvin. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    CoverageStaff

    Reviewed April 3, 2026

    I had a very pleasant time with the Endurance rep. Even though I was working, she made sure I understood everything as far as what the coverage entails and what Endurance can provide for me. They told me when I could start. They also told me what my ending mileage will be, when my warranty will stop, and that I could restart my warranty again. Choose Endurance because you get the best quality and service.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kenan. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaffRates

    Reviewed April 3, 2026

    I bought a used Malibu with 20,000 miles on it, so the factory warranty would run out eventually. I did my research, and I got bombarded with all the other companies, but I kept coming back to Endurance. My sign-up experience with them was phenomenal. They wanted to know my concerns. They listened to me and talked to me. The gentleman was fantastic. He took his time. We were on the phone for an hour and a half so it wasn't rushed. Initially, I had contacted Endurance about a different vehicle, and I told them I’d get back to them. Then, when I contacted them about this one, I talked to them a little bit and again told them I'd get back to them. They didn't hound me about signing up. When I called back, they said they had all my stuff on file and we went from there. I've had some other experiences with their competitors and I had told them six or seven times to stop bothering me but they would just keep going.

    The price is comparable with everybody's. Endurance got this figured right down to a science. However, I would have rather gotten the booklet first. The process was they wanted me to sign up first then they were going to send me the booklet and I get to read it. That's fine, in a way, except that I'm going on the salesperson's word on certain things that are covered, or what I'm reading on the internet, or different blogs so a lot of it was a leap of faith. But as far as the things that the rep was explaining to me, so far, from what I've been reading, they've been pretty accurate. There are wear-out things and they don't cover that. Nobody would and I understand that.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Robert. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    PriceStaffRates

    Reviewed April 3, 2026

    The rep that I talked to was very nice. Getting signed up with Endurance was easy. But I'm not happy about the price. Other than that, I would recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Janice. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed April 3, 2026

    I went looking for certain companies, and I contacted Endurance. I had a very pleasant experience with their representative. He was very knowledgeable and courteous, and there was no pushing to get me to buy the product. He just explained it all to me. Getting signed up took about 45 minutes. I got the bumper-to-bumper coverage and it would be in effect for a month and at least 400 miles. I'd tell people I know that they should try getting it, too.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Roosevelt! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    PriceStaffBillingRates

    Reviewed April 2, 2026

    I needed a warranty for my vehicle because the warranty had expired. The price of the deductible with Endurance was just right so I signed up with them. The representative I spoke with was very cordial and he explained everything. I’ve been with Endurance for four months but since then, I haven't had any problems with my car. So, I'm just doing my payments like I'm supposed to.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Patricia! Your feedback means a lot to us, and we're here whenever you need support. -Endurance

    Verified purchase
    Staff

    Reviewed April 2, 2026

    I was very pleased with the service I received from Endurance and I will Definitely recommend it to all my friends. The accuracy of the service I received was amazing and very professional. Thank you.!

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Rosa. Thank you for recommending us to your friends and family! We’re glad your experience with us has been great. - Endurance

    Verified purchase
    TechSales & MarketingPunctuality & SpeedStaff

    Reviewed April 2, 2026

    The experience was smooth from the very start. There weren't any delays from Endurance, the only hold up was on behalf of the dealership because they had to ship the correct part for my vehicle to Firestone Auto Care in North Miami Beach. The experience was exactly as it is advertise on television, prompt and correct.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Clarence! Your feedback means a lot to us, and we're here whenever you need support. -Endurance

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    Customer ServiceCoverageStaff

    Reviewed April 2, 2026

    Horrible customer service. Agent tried to switch the plan that I selected. Also, he refused to email me the policy so I can review it before paying. He got rude with me after that.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Michael. We take all feedback seriously and strive to improve. If you'd like to discuss this further or adjust your communication preferences, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceStaffBillingRates

    Reviewed April 2, 2026

    Endurance Warranty is the most popular and you can go anywhere with it. However, they're trained in overcoming objections. They won't take no for an answer. I talked to two agents and the first one told me the only way I could get it done at the rate she was trying to get it for was to get it right then. And if I got it at that moment for the vehicle I was trying to get, I would have signed up a vehicle that I don't own. I don't like that kind of stuff. When I called back the second time and talk to a different agent that called me back, they didn't make it sound like I had to have it right then, but I still got it three weeks before I put the truck to work. Payment was due before I started making money and that irritated the crap out of me. Here I am paying a second month on a warranty and only been driving the truck a week. Other than that, I would recommend them based on the cost and the coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review, Christopher. We appreciate you being a customer and helping share the word about us. We're here for you anytime. - Endurance

    Verified purchase
    Customer ServiceCoverageStaffBilling

    Reviewed April 2, 2026

    I’m almost at 200,000 on my truck so I decided to get extended coverage. The sign-up with Endurance was easy, but I didn't get any kind of paperwork or cards with phone numbers on it in the mail, which I'm hoping I do soon, to let me know that I have that coverage. The representatives who got me signed up were very informative and happy to help me. They knew what they were talking about. They were very personable, too. I’ve been approved for over a week, and hopefully, the coverage started the day I paid it because I’ve already been billed once.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Will. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Claims HandlingCoverageTechSales & MarketingMaintenanceStaffRates

    Reviewed April 2, 2026

    After researching ratings and reviews on the Better Business Bureau, I liked what I saw and I decided to go with Endurance. I got full coverage and the signup process was easy. The representative was informative and did not pressure me. I filed a claim and it was good. I just took the vehicle to the dealership, they contacted Endurance for pre-approval, and Endurance gave the go signal and approved the repair.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServicePriceMaintenance

    Reviewed April 2, 2026

    My car was getting a little bit older and it's going to be expensive if something breaks, so I looked for an auto warranty. I chose Endurance over CarShield because I couldn’t find anywhere in my area that accepted CarShield. The signup was done entirely online and was simple. I signed up almost two years ago and haven’t had any major issues since, although I have been getting calls from another company trying to get me to switch. They were saying Endurance has been bad at paying and they can be better.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Daniel. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed April 2, 2026

    I needed a warranty on my vehicle and my sister referred me to Endurance. She has it and she said it was good. I signed up a couple of days ago and the rep explained the coverage options.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Symone. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Staff

    Reviewed April 2, 2026

    When I signed up with Endurance, the rep was very cordial and knowledgeable. They were willing to help in anything. The process was very easy. I'd recommend Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Clyde. Thank you for recommending us in your review! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    Sales & Marketing

    Reviewed April 1, 2026

    Signing up with Endurance was easy. I like their advertising better compared to others and the people that I talked to, as well. Everything, so far, has been okay.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Darrell. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    TechPriceStaffRates

    Reviewed April 1, 2026

    The Endurance representative was excellent. He answered all my questions. I had let the warranty lapse and he was able to reinstate me to the level I was at previously. I was an existing customer, and then I had some issues going on with my personal life. We had death in the family and other stuff. So, I had let it lapse inadvertently. The rep was able to take care of everything, and get me re-upped at a good rate. So, it was good. It's been a good experience for me. I haven't had to use it yet, but I would have no hesitation to recommend it. Their prices are good. Cost-wise, it was in line with other providers, but it had more features than the others and a lower deductible.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Edward. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 1, 2026

    Endurance came with my car when I purchased it. It was coming up for renewal, so I figured I'd give them a call and see what the deal was. The rep that I talked to was fabulous. The price was very reasonable. People should definitely try Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kimberly. We're glad to hear you chose to renew your plan with Endurance and that our coverage has been beneficial for your vehicle. We appreciate your loyalty and are here to support you with any future needs! - Endurance

    Verified purchase
    Claims HandlingCoveragePunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed April 1, 2026

    I was with a company prior, but I found out that they were allowing the repair shops to use used auto parts if they desired, rather than new ones. That didn’t sit well with me when I found that out. I had seen a lot of reviews with Endurance at the time. So, I decided to switch over there. When I signed up with Endurance, the rep was knowledgeable. It was pretty quick and very thorough. He didn't make me jump through hoops.

    However, even though they're doing claims, they'll get to a point where they'll look at all your claims versus what the total retail value of your car might be at the time, and that's the max payout of any claims for that year or whatever during the life of the policy. That's the one thing that needs to be totally disclosed properly that wasn't. Even though it's in there, it's not written as thoroughly as layman's terms as it should be for that to be understood. But when I filed a claim, they took care of it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dennis. We're so happy to hear that you're satisfied with your Endurance coverage plan, and we appreciate your detailed feedback. If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed April 1, 2026

    I needed coverage and I got Endurance after hearing about it on TV. The enrollment process was good. The rep let me understand what I was getting and the process of how it works. She was very nice, and I liked her.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Toretha. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Refunds & PayoutsBilling

    Reviewed April 1, 2026

    Working with Endurance is okay. As long as I pay my bill every month, the experience is okay. It's been two years ago when I signed up. I've since recommended the company to a couple of other people.

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    Endurance Warranty
    Response from Endurance Warranty

    Richard, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed April 1, 2026

    I heard a couple of things about Endurance Warranty. And a couple of auto shops accept Endurance. Some auto shops don't accept other companies. I know someone that has Endurance and said Endurance told them what shop to take their vehicle so they can have a repair. They did it and the shop did a good job. So going on his recommendation, I chose Endurance. It is a great choice. They're awesome. They were helpful in giving information that I need. They go above and beyond the call of duty. Signing up was straight to the punch. The rep got us all the steps to fill out the make and model, the vehicle, and mileage. He listened, put the information in and helped us out.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, George! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed March 31, 2026

    Gordan ** was amazing!! Very helpful and incredibly insightful. Definitely the best customer service experience I have ever had.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Mike. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    PriceRates

    Reviewed March 31, 2026

    When I signed up with Endurance, it was good and pleasant. They weren't pushy. I told them what I needed and what I had concerns with and they addressed them all, and everything was fine. They are exactly what I need. They could go cheaper on their price, though. But I would tell others to check Endurance out, because, in this day and age, with the new cars, they cannot go uncovered with all the computerized systems.

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    Endurance Warranty
    Response from Endurance Warranty

    Raymond, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed March 31, 2026

    I signed up for Endurance Warranty and I’ve had it for almost a year. They were good service to me. They didn't give me problems. They explained to me what they needed and prior issues I had in my car, and they took care of the torque converter that I had go wrong in my vehicle. They were very truthful, and they did whatever they told me they would do. It was a very good deal. Call Endurance and get some insurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Emalene! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    CoverageTechPunctuality & SpeedStaff

    Reviewed March 31, 2026

    I have an OEM warranty and though the mileage is under, my three years comes due in July for the bumper-to-bumper coverage and I have concerns about the electronics. The powertrain is still covered, but the electronics would not be. I did a little bit of web research for other warranty providers and started going down the list. Endurance was the first one that reached out to me after I sent the inquiry and signing up with them was relatively quick and painless. I had stated that I wasn't going to be pressured into signing anything the first day without researching some other providers. But the rep was a pretty good salesman and I went ahead and signed on because it's month-to-month and if I found a better option, then I could go with them. But so far, I haven't found anything that would lead me to change from Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Michael. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed March 31, 2026

    The sign-up experience with Endurance was fine. I talked to so many people and everybody was very kind. They're always very pleasant. I had canceled my policy, and they made it easy. But it wasn't Endurance's fault that I don't have the warranty anymore. It was my fault. I didn't do any kind of research or look things up at all.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your kind words, Sarah. We really appreciate you taking the time to share your experience with us. - Endurance

    Verified purchase
    Coverage

    Reviewed March 31, 2026

    I almost dropped Endurance because when I bought it, I told the lady I wanted a coverage that covered everything, and then I needed some springs on my truck. Then springs weren't covered. I wound up having to pay $5,000 with my truck. I was really ticked off about that because I thought I had the best coverage, and I didn't. That hurt me and my feelings. However, I decided to give them one more try.

    When I first bought the coverage, it was bumper-to-bumper. They told me it was the best plan. When I found out that that wasn't covered, the lady said, “Well, that's the plan that most people buy.” I said, “I didn't ask for the plan most people buy. I asked for the best plan so I can be covered ‘cause my truck is a 2015.” I could afford it, so I don't know why they didn't offer me the best one. I didn't put any dollar value on trying to save the money. I'm trying to save my pocket for if I need them. The lady that sold me the policy, at first, was easy to reach, but after that mishap, I can't reach her at all.

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    Endurance Warranty
    Response from Endurance Warranty

    We appreciate your feedback, Reginald, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com.

    Thank you,

    Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed March 31, 2026

    I've had Endurance before and I got them again as I trust them. I called them to sign up and they were great. But I canceled the first one because it had more stuff on it than I needed and they told me that was the only one available. I called back, got another rep and they got me what I needed. The reps could be more open about what plans are available and not to try to sell the highest one.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, Alan. We're glad our team was able to assist with your coverage needs and we appreciate your feedback. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceTechPriceRefunds & Payouts

    Reviewed March 31, 2026

    I sent in a claim recently and the process was real easy. I took my car in, and the mechanic went over it. Then they called Endurance. I just had to pay my deductible and that was it. There was no problem at all. But some years ago, I was trying to get an oil change at the dealership, and they stopped doing third parties because it was hard to get the money they claimed. So I just paid out of my pocket for it. That was one problem I had at that dealership.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Mr. Thomas. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Customer ServiceTechStaff

    Reviewed March 30, 2026

    Jordan was excellent and explained in great detail my overall contract. Outstanding customer service.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kim. We're happy to hear that our team provided you with excellent service. - Endurance

    Reviewed March 30, 2026

    I bought an extended warranty for my 2019 Suburban. When I bought the warranty, they asked if I had any aftermarket items on the vehicle. I told them yes, I have a push bumper because I hit a bunch of deer over the last 3 years. After taking my Suburban into their approved shop. They are asking for my paperwork for the bumper I put on. I sent what I had in, and they are still dragging their feet. It's been close to 48 hours now, and still nothing from them. They are trying anything they can to screw me over. This warranty was $4800.

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    Endurance Warranty
    Response from Endurance Warranty

    We appreciate your feedback, Joseph, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com.

    Thank you,

    Endurance

    Customer Service

    Reviewed March 30, 2026

    The lady I spoke with had good customer service. I would highly recommend her.

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    Endurance Warranty
    Response from Endurance Warranty

    Erander, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase

    Reviewed March 30, 2026

    I used Endurance one time, and everything went pretty well. The process went pretty smoothly. When I went in for an electrical reason, and I told them I was with Endurance, they said I didn't need to do anything. They handled everything pretty much as the commercial said. And the process was really easy. I'm very satisfied.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Vanessa. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase

    Reviewed March 30, 2026

    Endurance Warranty just popped up. I'm trying to go with someone else, but I they sent me over to Endurance. It was easy to sign up. I've been with them for a month and a half.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Sylvester. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    CoveragePriceMaintenanceStaffRates

    Reviewed March 30, 2026

    I got the miles on my vehicle but I've never had any trouble with it, except the water pump. You never know what's gonna happen and decided to get a warranty. I just chose Endurance and signing up was a good experience. Everything went easy and the reps were very polite. The price was good and I feel safer with Endurance. I hope it's covered when something breaks down and I have to use it.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Joann. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    CoverageSales & MarketingPriceStaffBilling

    Reviewed March 30, 2026

    We have a 2024 Jeep Compass and we wanted to make sure everything was covered. If something would happen to the transmission or the engine, we wouldn't have to worry about a big bill. We first started with CarShield, but CarShield is not what they say they are. Endurance is much better. The deductible is cheaper and they gave us a really good discount for being a new customer of theirs. So far, it's good. When we picked the warranty, they sent the card and the booklet. Everything is exactly what the commercial talked about. They were also very professional in explaining everything that they offered. They explained it to where you could understand it. They didn't use any big words. I would tell others to go with Endurance and not to worry about the rest of them.

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    Endurance Warranty
    Response from Endurance Warranty

    Mark, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    CoveragePriceRefunds & PayoutsStaffRates

    Reviewed March 30, 2026

    Sometimes, it gets hard having older cars and getting some of the work done. It could be a little costly to pay everything out of pocket at once, so I was shopping around. A friend told me about Endurance, so I looked them up and started reading reviews to see what would fit better. The coverage that they offered was a lot more, and the price felt fair for the plan I got. I had looked at another company before, but I didn’t like the coverage they were offering or the monthly cost, so I set that aside. After that, I went with Endurance.

    The signup process was great. The guy took his time, explained everything, and broke everything down to me to have a better understanding. He handled it well and did his part, helping me out as a customer, which was what was good about it. I would recommend Endurance to someone I know who has an old car. Sometimes, she has a hard time with money. When something goes wrong with your vehicle, you're going to need some type of help to get it where it needs to be. And she said she was gonna look into it. I explained the different coverage plans and that we always had the expensive one. So she said she's going to go through it and see what they offer as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Ernest! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceClaims HandlingCoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffTimeliness

    Reviewed March 30, 2026

    My warranty ended on my pickup truck, and I had to have the rear end rebuilt under warranty, but I was concerned that it might break again in the future. I went with Endurance. I've submitted a claim and it was handled okay in terms of the length. But when the car is in, you have to wait for them to get somebody out there to look at it. I would have been happy if they had done it a little bit faster.

    They should speed up the time from when I call. The next day, it would be nice to have their representative on site and then you can get an answer quickly, because your car is just sitting there, it's not getting fixed. You're either paying for a rental or you're waiting to hear if they're going to cover a portion of the rental. You're incurring costs while you wait for Endurance to accept the claim. But it wasn't super long. It wasn't weeks, it was four days. But still, that's four more days without a vehicle. I'd like to see them cut that to maybe two days. I got all the information they asked forward to them immediately as well. I would recommend them. They covered what they were supposed to cover. And they really didn't give me a lot of grief.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Christopher. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    PriceStaffRates

    Reviewed March 30, 2026

    We're planning a couple of trips, and we wanted to have that extra assurance since the vehicle is a 2015. I saw a lot of commercials for Endurance and based on our research, it looked like they were the number one in the industry. We went straight for it. The rep was very pleasant, understanding and knowledgeable. It was pleasant speaking with him. Signing up took 10 minutes and I was very satisfied with the process, which was simple. But the price could be better.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Lori. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Contract & TermsCoveragePriceRefunds & PayoutsLoan Process

    Reviewed March 29, 2026

    I had Endurance on a older car I had years ago and I paid $58.00 a month. I have since traded the old for a different car. I want endurance back but I am paying back a loan of $550.00 that is costing me $1,600.00 to pay back... I took that loan out to put brakes on my jeep.. so the brakes were $947.00, my loan only covered $550.00, I paid the $447.00 out of pocket! That mess cost me almost $2,500.00!!!! Now I've a jeep note I pay and " SNAP" loan ... I'm going to find a part time job to get ENDURANCE WARRANTY for my Jeep. Think this mess of mine through. Do you want caught like this and at 61 years old and on a very low fixed income? I'll figure out how to cover this vehicle! At least I have new brakes! But I had to do it the hard way! Get Endurance warranty for your vehicle, don't get caught with your pants down like I did... It sucks.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Shirley. We appreciate the kind words and are glad we could provide you with a positive experience! - Endurance

    Claims HandlingCoverageMaintenance

    Reviewed March 29, 2026

    My 2010 Ford had 69,000 Miles on it and I had Endurance for 3 yrs. Never filed a claim. The engine when bad and I knew from the start of the claim that Endurance was not going to cover the repair. They deny the claim and disappeared. Left me paying $12,300.00.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Richard. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed March 29, 2026

    I got Endurance for my 2018 Ford F150 and signing up was pretty quick and easy. It was easier to sign up for than CarShield. The rep went over the incentives that they were having, the $300 off and the perks that it came with. I would tell others to go for Endurance. It's not expensive. That's one good thing.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Armando. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    Customer ServicePriceStaffBillingRates

    Reviewed March 29, 2026

    While getting signed up with Endurance, I made a problem with the credit card payment. I gave them the wrong card at first, but I called back, and it was all straightened out. Overall, getting signed up was very easy. The gentleman explained everything. It's just I didn't really understand what he was saying, and I never got anything in writing. I was supposed to get an email telling me what exactly I'm buying. I didn't get that. The price is good, but I don't know what I'm getting. So, I don't know if it's a good deal or not.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Donald. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs! Please reach out to us at feedback@endurancedirect.com and we would be happy to send you a copy of your contract. - Endurance

    Verified purchase
    CoveragePriceRefunds & PayoutsStaff

    Reviewed March 29, 2026

    Endurance was direct and helpful and they pay the fee with the $100 deductible. They're a little bit more expensive than the other companies, but they assured me that they were one of the best out there. I got some feedback and they said that they were quite a good company. I got the full coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Bradley. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Staff

    Reviewed March 29, 2026

    The representatives at Endurance Warranty were good. They explained to me. I haven't used the warranty yet, but I just think that it would be good to get in case something goes wrong with the engine.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your kind words, Patricia. We really appreciate you taking the time to share your experience with us. - Endurance

    Verified purchase
    Staff

    Reviewed March 29, 2026

    We always try to keep our vehicles under warranty, and when our extended warranty expired, we decided to look for another one. I went online, researched what people said was the best one, and we signed up with Endurance. The process was simple and the rep went over the different options.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Anita. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Coverage

    Reviewed March 29, 2026

    I got a warranty for my GMC Sierra due to its mileage and year. I heard a lot of good things about Endurance Warranty. Signing up with them was cool. They have a good product, and they have been great so far. I will recommend them.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Constance. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceMaintenanceStaff

    Reviewed March 29, 2026

    We just paid off our car, so it wasn't under any kind of maintenance through the dealership. We did Endurance because the deductible was lower and it seemed it covered more. Signing up with them was good. The gentleman I talked to seemed to understand the program. Their customer service is good as well. If you call, they give you answers. However, I've tried to use Endurance once but what I needed to use it for was not covered. I wish Endurance covered everything, but I don't think any of them do. When going with Endurance, make sure which plan you're signing up for as they have several different ones.

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    Endurance Warranty
    Response from Endurance Warranty

    We are grateful that you took the time to leave us a review, Nancy. We're happy to help you anytime! - Endurance

    Reviewed March 28, 2026

    The warranty is BS. Don’t waste your money at all if you don’t know nothing. They will mess over you. The worst experience I ever had to endure. Never again.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Melinda. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceOnline & AppStaffBilling

    Reviewed March 28, 2026

    Repairs are so expensive. I had a policy and it lapsed and I needed to get another one because I have a '22 Ford Explorer and I wanted to make sure it will be covered. I was looking for a warranty and I filled out a form on my phone and a gentleman from Endurance called me. He was very nice and very courteous and explained everything. He was very concerned and very professional. We talked for about 20 minutes. I had heard of Endurance, so I decided to go with them. It's very easy to make the payments for the coverage. It's very affordable for me.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Linda. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Coverage

    Reviewed March 28, 2026

    You have insurance for everything else so getting an auto warranty makes sense with your vehicles getting older and with all the electronics on them. My significant other had the extended warranty through Endurance, and I continued coverage on my vehicle. I am thankful I haven't had to use it for anything yet, but I’d recommend it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Judy. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    CoverageTechSales & MarketingPunctuality & SpeedStaff

    Reviewed March 28, 2026

    I started doing some research after I was with a third-party contractor, but I had also seen a lot of advertisement for Endurance Warranty. I researched it, and contacted them. I spoke to a representative and went through the process. That was very helpful to me, and quick. The rep was very professional and informative. He covered a lot. I'm just waiting on the handbook because I like to read.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Carlos. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedMaintenance

    Reviewed March 28, 2026

    I called Endurance to get a free quote, and it sounded good so I ended up getting the insurance for my pickup truck. The signup experience was good. At first, I spoke with a lady, and I wasn't ready to sign up. So, we were going back and forth. There was a deal on that day. I was at work. She said, "I'll give you a call back at 7:00, because after today, it's gonna go up.” When they got ahold of me at 7:00, it was another guy and he was really nice. We worked things out.

    I haven't used the warranty yet, but I'm hoping it comes through whenever I need it. I would recommend it to people who got an old vehicle. Old things break up quickly. I would tell them that it would be a good idea. So, you don't have the burden of paying the whole $4,000 for motor transmission. Everything, so far, is good. The activation fee was taken off, but I'll find out how good Endurance is when I get to use it. I don't want to hear excuses. Overall, they gave me a good deal, and I'm looking forward to be a client for a while.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Sirildo. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaff

    Reviewed March 28, 2026

    I bought the car four years ago and the warranty ran out in November. I called and Endurance had what I wanted. It's four years coverage and you pay for 29 months. I was very satisfied with the signup process. It went smoothly, and the rep was very helpful.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Robert. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed March 28, 2026

    When I called Endurance, I told the rep what I was looking for. He said he was looking it up to see if he could do it because my vehicle is a little bit older. Then he started to try to sell more than I needed, and I just cut him off. But he was very polite. I signed up for a coverage that is for four years, 100,000 miles. He mentioned everything it covered and it covered everything I was looking for. The only thing I didn't understand was when he told me I was going to receive a contract, I was waiting for a copy coming in my mailbox, not my phone. I thought it was something I had to sign. That could have been a little bit better explained. If I didn't get it back within 30 days, that meant it was in effect. Other than that, I'd recommend Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Loren. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! If you would like a physical copy of your contract, please reach out to us directly via feedback@endurancedirect.com. - Endurance

    Verified purchase
    CoverageStaff

    Reviewed March 28, 2026

    From the commercials and things that were said, my husband preferred Endurance Warranty. He has Endurance on his 2016 Chevy truck. That extra insurance ran out on the Tahoe, so he decided he wanted to have it on his Tahoe too. The people we've spoken with have been very nice and helpful in the signing-up process. We've only had that policy for a little over a week. My husband is satisfied with it. He feels it's going to cover everything he needs covered.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Anita. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Carolyn increased rating by 1 star.
    Customer ServiceCoverageTechSales & MarketingRefunds & PayoutsBillingTimelinessFollow-Through
    After a positive interaction with Endurance Warranty, Carolyn increased their star rating on March 30, 2026.

    Updated review: March 30, 2026

    We eventually received a full refund, including the activation fee.

    Original Review: March 27, 2026

    We signed up yesterday after a convincing sales pitch and were told we could cancel anytime and get a "full refund". After paying the for the first month, we did some research and realized we were being overcharged so we called the next day and asked for the full refund. They offered the same coverage for a lesser amount because they realized we were being overcharged. We no longer trusted them and asked them to cancel the contract and to provide a full refund as promised. They refunded the initial monthly payment minus a $29.00 "activation fee". We were told we would get a "full refund". This is not a "full refund". We initially wanted to "sleep on it" before committing to the contract but we were assuranced we could cancel within the month for a "full refund" so we agreed. We asked for the full refund within 24 hours.

    The activation fee was not listed in the contract. We called twice to request a refund of the activation fee. The first person said we could not get a refund of the activation fee. The second person asked if we were told that the activation fee is non-refundable, we said no and to check the recordings of the sales transaction. He looked at something on his end and then said we should have been told about the transaction fee and that it would not be refundable. He said it will be refunded to us but so far it has not been refunded yet.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Carolyn. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Customer ServiceCoverageTechSales & MarketingPriceRefunds & PayoutsRatesTimeliness

    Reviewed March 27, 2026

    I purchased a contract from Endurance 3/18/26. At the time of purchase the sales lady explained the warranty and what was covered. She offered me a few extras, $100 deductible much better rate than normal if I would pay annually. And the elite coverage for the first year no charge. Then she explained that all these changes would appear in a note on my contract. When I called back the next day no note was attached. Customer service said none of these promises will not be added. So on 3/19/26 I decided to cancel the transaction and contract. At which time the Customer service said he would do it right away! So I called back to another representive 3/21/26 at which time he said they hadn't cancelled me or the contract. At which time he said it was finally cancelled and they said a refund will be coming. It finally came 3/25/26...

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    Endurance Warranty
    Response from Endurance Warranty

    Paul, we’re sorry to hear that you had a less-than-satisfactory experience. We pride ourselves on our customer service and the high-quality standards we maintain. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

    Sincerely,

    The Endurance Team

    Profile pic of the author.
    Sales & Marketing

    Reviewed March 27, 2026

    ENDURACE IS A SCAM!! DO NOT PURCHASE THIS MESS, THEY WILL NOT HONOR ANY TYPE OF REQUEST.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Debbie. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    CoverageTechPunctuality & SpeedStaffRental Car

    Reviewed March 27, 2026

    I was buying a used vehicle that I didn't know anything about. So, I checked out two extended warranty providers and based on the testimonials, I went with Endurance. The rep who assisted me was very knowledgeable and he did a good job of telling me everything. But it seemed like he was trying to oversell me and it would be better if they had an ability to have a shorter skit to say. He said that I have to wait for 1,000 miles and 30 days for anything to take effect. He also said that car rentals and roadside assistance came with the warranty. All in all, I would recommend them to friends and family members.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed March 27, 2026

    I saw advertisements for Endurance on television. I did my due diligence and did some research online, and they had good reviews. When I called, I spoke to a very nice young lady, and she was very helpful. I said, “Let’s do it." The signing-up experience went well, but it took a little longer, only because I had lots of questions. The rep I worked with was very patient with me. I feel much better about having coverage. It’s an older model car, and I'm single. It's nice to know that there's somebody there looking out for me.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Janet! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    StaffBilling

    Reviewed March 27, 2026

    The sign-up process with Endurance was good. It took about 30 minutes and the rep was very personable. I'm making my payments monthly and they're gonna bill it from my checking account.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jeffrey. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceRates

    Reviewed March 27, 2026

    I recently got the policy from Endurance. I didn't shop around too much, but I had heard through reviews that Endurance was a pretty solid company. I checked with some local repair shops, and they spoke pretty highly of Endurance, as far as the coverage goes. It was easy to sign up my two trucks with them. It all went welll. The customer service was very good and the price was reasonable. I'm satisfied with it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Darren. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceOnline & AppStaffBillingRates

    Reviewed March 27, 2026

    I had an auto warranty on my vehicle, but I didn't renew that one. I was watching all the commercials and the ads that come up on my phone, and I called Endurance to get a quote from them to see if I would like them. Being that I'm a senior citizen and on a fixed income, I wanna be safe than sorry. I want to have a plan in place in case I ever need it. My husband had Endurance which he had done for a couple of years and he was pretty well satisfied with the service. I went with Endurance as well and it was an easy process. They were very polite and well knowledgeable of their product. I had a choice if I wanted to accept their offer, and I did. They set me up about a month ago and they just took my first payment out yesterday.

    I understood everything that the person that was helping me on the phone talked about. She checked what area I live in to see what kind of quote they have for that. She also told me I had to have additional 1,000 miles before the plan would kick in. However, the price could be a little bit lower. Also, I thought I was supposed to get a welcome package that would explain something in writing and something to have in my hand in case I needed a number right off to call or proof that this is my plan. But I don't have that yet. Other than those, I’d recommend other people to Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Julia. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoveragePriceMaintenanceStaffBilling

    Reviewed March 27, 2026

    My factory warranty was about up, and I figured, since I have a new vehicle, I'm going to get an extended warranty for as long as I can. There's computerized crap on these new vehicles, and there's so much more electrical crap that when something goes out, it costs an arm and a leg to fix. I didn't want to do that, so I got an extended warranty. I looked on the computer, compared warranty companies, and chose Endurance ‘cause it was the best. Signup was great and communication was easy. I could ask the rep questions, and he answered them fully. He explained everything to me, and everything worked out well. My policy is almost up. Next month is the last month, and I have to redo it. Endurance is easy to work with and going with them is a no-brainer. If someone wants an extended warranty, call them up. They're not expensive and payments are not bad at all. I send them a check every month, to MEPCO.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Sharon! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

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    Endurance Warranty Company Information

    Social media:
    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd.
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Website:
    www.endurancewarranty.com