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Endurance Warranty Reviews

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About Endurance Warranty

Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.

Visit www.endurancewarranty.com
Pros
  • Six customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • No motorcycle or ATV coverage
  • Some complaints of denied claims

Endurance Warranty Reviews

Over 10k reviews since 2014

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    3 featured reviews
    How do I know I can trust these reviews about Endurance Auto Warranty?
    • 4,957,941 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 7 Reviews 675 - 825
    Verified purchase
    CoverageTransparency

    Reviewed July 3, 2026

    I'd recommend Endurance Warranty. I heard about it from a friend, and I saw it online and heard it's reliable. They gave me an explanation. I had auto insurance before when I had a vehicle and I never had a problem. It looked like everything's gonna work out right. Wonderful service. I hope they're truthful with everything they told me.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for recommending us in your review, Krishna! We're glad your experience with us was a great one. - Endurance

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedStaffRatesRoadside Assistance

    Reviewed July 3, 2026

    The dealership I purchased my car from gave me a list of recommended warranty companies and Endurance was at the top of that list. I also did a little bit of research thru ChatGPT and Google, and found that they were the best fit for me. Signing up with them went very smoothly and it was pretty straightforward online to schedule a conversation. Their online tools seemed pretty nice and very well-organized. Then, the agent who called me did an excellent job signing me on from there. He said that it was surprising, given my vehicle's age, that I was offered such a great policy. I was approved for coverage for four years which would activate within one month or 30 days. He said it puts money towards tire changes, battery changes, and oil changes.

    Given the coverage they have, the price they gave me could bear to be a little more competitive with USA car insurance coverage, which is what I have, but it's fair for what it is. All in all, having Endurance gives me peace of mind from car troubles. If anyone asked, I would tell them that they need to be aware that, depending on the vehicle's age and mileage, they might not get the same level of coverage I did. It's really up to a series of variables.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Tyler! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 3, 2026

    I would recommend Endurance Warranty. I've had them off and on for eight years. Signing up was very simple. I've had two very expensive claims that they’ve taken care of. One of them was my whole communication system in my Tahoe. That was 4,500. And then transmission. I've been very happy with Endurance. I will continue to use them.

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    Endurance Warranty
    Response from Endurance Warranty

    Nicole, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsMaintenanceStaff

    Reviewed July 3, 2026

    I like to have coverage. If something breaks, I’m not out of pocket. I always go buy the best they have, like bumper-to-bumper. I haven't gotten the hard copy of the policy yet. I like the email but how long does it take to get the hard copy? But the rep that I dealt with was very knowledgeable about his product. He was very clear, and everything went well. I told a friend of mine she should get Endurance for her old cars.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, David! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us! If you are still waiting to receive a hard copy of your contract, please reach out to us directly via feedback@endurancedirect.com and we would be happy to help you. - Endurance

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed July 3, 2026

    So far, my experience with Endurance has been good. The car I bought is a 20-year-old car. It’s a ’06 Cadi, and it’s like a cream puff. And it’s taken care of. So, that's why I wanted to get Endurance, ‘cause these prices are crazy. I had CarShield before on my other Cadillac, and they really let me down in a lot of ways. I got the same car. And one of the ways, the fuel pump went out. When they changed the fuel pump, when I went to go get the car, it wouldn't start. I was looking at him, and I said, “Why’d you call me if it's not ready?” He said, “Oh, I don't know what's going on. It might be a wiring harness. That's 5,000 to 6,000.”

    It turned out that there are three filters on this Cadillac, and they only changed one. It went out again on me. I said, “You didn't change the original two.” And it went out again. The thing went out the day after my warranty was up. And they wouldn't cover it, even though it was preexisting. So I'm giving Endurance a chance because they’re the next one in line. And I'm hoping they treat me right. This is a car that's got 768, a 1,000-mile deductible. The sign-up experience at Endurance was quick. I like the payment too. With CarShield, you have to give a down payment of five something. This one, it was more affordable because it started out at 150 or 170. The rep I worked with was good as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Robert. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingStaffBilling

    Reviewed July 3, 2026

    I saw Endurance on TV. Then I was thinking, after I bought the vehicle, since it was used, maybe I should have taken something out. ‘Cause when I was buying the car, the dealer offered all this stuff that didn't even pertain to warranties. And I said, no, I’d do it on my own. The Endurance rep I worked with was very good and helpful. He wasn't pushy at all, like trying to sell me something that I didn't want. Through the VIN number, he was able to pull up the truck and knew all the information from that standpoint. I was telling him that I'd like to have something that would not cover every single little thing on it, but something that would take care of the main stuff.

    I'm one of these people that takes cars to the dealer for everything, like oil changes. After he talked to me a little bit about different things and explained what they had and whatnot, he came up with what he thought would be good for me. And he detailed everything. It sounded like I got a little bit of everything: the motor and transmission, AC stuff, and some of the electronics.

    He was telling me about towing and roadside assistance. I don't go far enough that if I broke down somewhere, I couldn't call somebody to come get me. The furthest I go is maybe 50 miles, if I was gonna go out for the day to see my son. I told him I didn't really need that, and he said, "Let me see what I can do.” He said, “By the way, what's your birthday?” I told him. He said, “You get a senior discount.”

    He was very helpful with that. He saved me some money on my monthly payment for the coverage. He was very thorough; everything he said he was gonna do, it happened. He said, “When I get off the phone with you, within a few minutes, you're gonna have everything in an email from me.” He was really good. I was very impressed. I didn't expect to get somebody as nice, knowledgeable, and just down to earth. I would highly recommend him. I'm glad I got this person. Also, the preferred dealer that I used for my other vehicles said, “From a dealer standpoint, Endurance is really good to work with.” I thought that was a good check there too to have that come from a dealer saying Endurance is really good.

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    Endurance Warranty
    Response from Endurance Warranty

    We're blown away by your positive words, Randy. We appreciate the time you took to write such a detailed review. Thank you! - Endurance

    Profile pic of the author.
    Customer ServiceSales & MarketingPrice

    Reviewed July 2, 2026

    I called today to get a free quote and the guy on the other end tried to finesse me. He asked questions that I know were leading to other sales options rather than give me a free quote. I currently have Car Shield as my extended warranty. Endurance just lost out on potentially $150-200 because instead of keeping its word and providing a free quote, con was its first agenda.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Tech

    Reviewed July 2, 2026

    I just had a great experience speaking with Aalyce **. She really explained everything I needed to know in details so I can make a decision whether or not to upgrade, I will be upgrading my contract soon as I can.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Darryl! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Staff

    Reviewed July 2, 2026

    Management help me out tremendously. Made my mind up to keep my protection.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Richard. We're happy to hear that our team provided you with excellent service. - Endurance

    Staff

    Reviewed July 2, 2026

    My name is Gloria. Forgot agent's name but she was the most helpful, I mean she made my heart rejoice this morning. Very concerned about my situation. She deserves a great big bonus. Endurance you have a real winner as an employee. THANKS.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Gloria. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Customer ServiceCoverageStaff

    Reviewed July 2, 2026

    Excellent Customer Service and talented professional customer service people that I have the utmost confidence that my policy is in good hands with your stellar streamline policies and professional customer service representatives.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Eric. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    Customer ServiceTech

    Reviewed July 2, 2026

    I've been with Endurance Warranty for at least a year. This is my third time around with them. I sell warranties. I work with dealers. I'm a finance manager and I sell warranties and Endurance's is one of the best in the market, if not the best. My son is buying a vehicle right now. He's buying a brand-new car. I told him not to get extend the warranty from the GMC dealer.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Felix! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    CoverageStaff

    Reviewed July 2, 2026

    The Endurance rep was wonderful. I was impressed with his sense of humor. He also had very good knowledge of the products. I got the bumper-to-bumper coverage. It was a good experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Shelley. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageSales & MarketingPriceRefunds & PayoutsStaffLoan Process

    Reviewed July 2, 2026

    The cost of fixing a car has increased that you almost have to go to the bank and get a loan to pay for it and it was one of the reasons why I decided to try Endurance. What they were offering was more factual than just trying to sell me something. Everyone I spoke with was courteous and easy to talk to. I joined them on the 5th of June. So, I’ve been with them for just a little over a month now.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Charles. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed July 2, 2026

    I was with CarShield for a while and I saw some commercials for Endurance. I researched it and it seemed like a fair deal and a pretty good place. I thought I would give it a try and see how it works out. If I don't like it, then I'll just stop the contract. The customer service representative that helped me was well-informed and very patient and professional. They did a good job. I just got my policy yesterday from Endurance. But it took so long. I didn't think it was coming.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, John. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed July 2, 2026

    I was recommended to Endurance by a friend. I went with it due to the recommendation and the reviews because I did have one insurance before, so I decided to change. Signing up was simple and easy. The customer service so far was good. The customer service person explained things, and they're very courteous and nice. Also, their pricing was affordable.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Devon. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 2, 2026

    I reached out to Endurance online and the guy called me. It was easy and he was knowledgeable, professional and friendly. I was given a plan for my Nissan Rogue 2018 and the coverage is okay. It doesn't go into effect until this month.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Gina! Your feedback means a lot to us, and we're here whenever you need support.

    Staff

    Reviewed July 1, 2026

    The representative was great. He was very clear about the warranty and answer every question I had.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Dwayne. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Coverage

    Reviewed July 1, 2026

    This coverage saved my family thousands of dollars. I have and still will recommend others for your coverage.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Harry! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Profile pic of the author.
    Claims HandlingTechStaffHonesty & Transparency

    Reviewed July 1, 2026

    I never imagined that filing a claim would become more stressful than the actual vehicle problem itself. It’s been almost two months, and my car has been sitting in the shop while I continue to jump through what feels like endless hoops. Every time I provide exactly what is requested, another obstacle appears. Instead of feeling like my claim is being fairly evaluated, I feel like I’m being tested to see how much frustration I’ll tolerate before giving up.

    I have supplied every document, record, and piece of evidence they’ve asked for. If I were missing information, I could understand delays. But that’s not what’s happening here. Even after going as far as removing and testing the oil from my engine, which came back without the issue they were seemingly looking for, my claim is still “under review.” It feels like every time one reason to deny the claim disappears, another delay takes its place.

    What is most disappointing is the lack of empathy. This isn’t just a car—it’s how people get to work, earn a living, take care of their families, and meet everyday responsibilities. Keeping someone’s vehicle tied up for months while repeatedly asking for more, despite having everything needed, places an enormous financial and emotional burden on that person.

    At this point, I honestly feel defeated. It shouldn’t be this difficult to have a legitimate claim reviewed fairly. The process has left me feeling like the goal is to wear customers down rather than resolve their claims. I sincerely hope this company takes a hard look at how its claims process affects real people, because no one should have to endure months of uncertainty after doing everything they’ve been asked to do.

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    Customer ServiceCoveragePriceStaff

    Reviewed July 1, 2026

    I called to cancel my policy. The Agent was extremely rude to me and actually yelled at me over the phone. I hung up and reached another Agent who said they would cancel the policy. I then received an email with a .pdf form I was supposed to sign and have notarized to “Finalize” my cancellation. I emailed the form back but I am a disabled veteran and there is no reason to make me jump through hoops simply to cancel my policy. If I am charged again I will dispute the charge; change my cc number and report to BBB.

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    Verified purchase
    Claims HandlingMaintenance

    Reviewed July 1, 2026

    I have had Endurance on my car for a few years and this was the first time having to use it. Claims process was easy and handled smoothly through the repair facility. Have recommended them to several family members and neighbors.

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    Endurance Warranty
    Response from Endurance Warranty

    John, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Customer ServiceCoverageSales & MarketingPricePunctuality & Speed

    Reviewed July 1, 2026

    I wish that I could give them zero stars; DON'T waste your time or hard earned money with this company. Please read ALL the fine print, what the warranty covers, the exclusion (i.e..do you have all the service paperwork prior to purchasing this plan. If you can't show proof where you serviced the transmission, has recommended engine services & recommend oil changes at the scheduled intervals then you won't receive a dime...). It takes entirely too long to get an approval, contact the breakdown/repair approval department... Remember; if it sounds too good to be true then it probably isn't worth the headaches... This company is a complete fraud, scam & deceptive.. Email me & I will walk you through their sorry warranty.: **.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Anthony. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoveragePrice

    Reviewed July 1, 2026

    Endurance's deductible was a big selling point. I have my Mercedes-Benz covered. The whole signup went well. I was given options that I wanted.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Richard. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceStaffRates

    Reviewed July 1, 2026

    The reps from Endurance were very courteous and explained everything clearly. They were pleasant and didn't take too long. The experience with Endurance was good. I realized that I didn't have long-term coverage for a car repair, which motivated me to do it. I've been leasing cars, so this is the first one I've owned in a long time and it seemed like a reasonable price.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Mark. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceRefunds & PayoutsMaintenanceStaffRates

    Reviewed July 1, 2026

    I've been with Endurance for over three years. I stay with them because they take care of most of the repairs that I had to have done, and I only had to pay my deductible. Most of the repairs were covered. I'm satisfied. The price is a little above the industry, but I'm satisfied with the coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Bryant. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechRefunds & PayoutsStaffBilling

    Reviewed July 1, 2026

    I had Endurance Warranty before. I'm a recurring customer. I bought my car and it was on my car when I bought it. It expired. I had another policy and I just went to that policy. It's paid for through the dealership. I liked the signup process. I was on the phone with the rep for an hour. He was helpful and I liked him. I had Endurance before, so he didn't talk to a stranger. He was excellent. I was looking at another policy, something else from someone else, but Endurance was easier. Also, they offered more and the terms were longer.

    I got a four-year policy. They don't offer anything under that. For instance, I'm retiring in two years and my payment will be 151. I spoke with the dude regarding that. I don't want another car note because that's the reason why I didn't go with the other company. 151 is too high for four years. I want to pay it off. I wanted to put half of that policy down and they don't allow that. I wanted to lower that payment to at least $100 a month. Once you sign up, they do not let you do that. You can change anything but the payment. You can put half down once you sign up. Once everybody's got your signature, everything's shut. I need that payment down to $100 and they will not allow me. The rep told me the payments will stay the same. You could put whatever you want down. You can put tap down once you sign up, but you cannot change the payment. I didn't like that. Other than that, Endurance Warranty is a very good company.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review, Sharone. We appreciate you being a customer and helping share the word about us. We're here for you anytime. - Endurance

    Verified purchase

    Reviewed July 1, 2026

    My sister told me about Endurance Warranty. It's a good company to get into. It was very easy to sign up. Also, I got the answers that I wanted without a bunch of written moral questions. Very good. It's a guarantee that you've got something to fall back on.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Linda. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    CoverageRefunds & PayoutsMaintenanceStaff

    Reviewed July 1, 2026

    I signed up for an Endurance warranty over a year ago and my experience was good. The gentleman was very knowledgeable, very nice and helpful. I got a four-year policy. It's a bumper-to-bumper warranty. I haven't had to use it. So, thank God. But if something does go wrong, I hope that they stand up to what I'm paying for. The biggest benefit of having this coverage is knowing that if I break down, I won't have to pay for it.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Richey! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    CoverageTechPriceMaintenanceStaffBilling

    Reviewed June 30, 2026

    You know how it goes. You buy an extended service contract because it seems like a smart idea, and then one day you make the mistake of reading reviews online. After about fifteen minutes, you’re convinced the company is going to deny your claim because your tires had too much air in them on a Tuesday. Well…that wasn’t my experience.

    I’ve had an Endurance plan on my 2022 Ford Bronco Sport for about two years. Recently, it needed some pretty major repairs: a torque converter, a rear axle, and an O2 sensor. When the estimate came back at $5,800, I’ll admit I was wondering how this story was going to end. Thankfully, it ended a lot better than I expected. Endurance covered the repairs, kept the process moving, and was helpful from start to finish. My share of the bill? My $100 deductible. That’s exactly why you buy coverage in the first place.

    In fact, I was impressed enough that I’ve since added an Endurance plan to my wife’s vehicle. That’s about as strong an endorsement as I can give. I know every company has customers with different experiences, and I can only speak for my own. Mine was excellent. They did exactly what they said they would do, and these days that’s becoming a pretty refreshing thing to say. Five stars from me. Hopefully I won’t need them again anytime soon…but if another expensive part on my Bronco decides it’s had enough of this working-for-a-living business, I’m a whole lot less worried about it.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Mark! We're thrilled to hear that our coverage has been beneficial for you. Your review means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Profile pic of the author.
    Customer ServiceClaims HandlingPrice

    Reviewed June 30, 2026

    No one is on the same page when it comes to calling. I've had 3 services denied and even one person telling me I could hand write receipts for oil changes that I do my own. I've had another claim denied and they told me to take it somewhere cheaper. Save your money and go elsewhere.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, JD. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaffBillingRatesSales Tactics

    Reviewed June 30, 2026

    I got one car, it’s 11 years old now, and only has under 70,000 miles on it. My wife uses it quite a bit, so I thought I'd get that protected. Every five minutes, there were ads on television either for Endurance or CarShield. So, I did a little research and it looked like Endurance had about the best thing for our situation. It was really easy to get set up with them and the rep I had explained everything in detail, and what I can do. Finally, when it got done, I had no questions at all about the coverage. I would tell friends and family members to give them a call and that they’ll be guided right through with what they need. I'm going to be tanking when there's high pressure tactics but there wasn't any of that with Endurance. The person I talked to understood I was just feeling the company out and that I didn't need a lot of fancy coverage. Also, the price was quite reasonable for what I'm potentially going to get.

    But they deal with a company as far as the billing that's called Line 5, and I get my billing through them. I had a new credit card and the one I had before was about to expire, but when I tried to contact them, they refused to accept the upgrade or the date change online. They told me to call on the phone and I did about eight times. All I got was a message saying that they'll try to make contact with someone, then I stopped and listened to Chopin. But I gave up after about 20 minutes.

    I finally contacted Endurance directly and they took care of that. But my credit card company is bailing out and moving me to a different carrier. So, I'm going to have to go through that same loop. And this time, I'm just going to call Endurance directly because I'm not dealing with Line 5 again. They don't answer the phone or emails, but they'll take the money. Other than that, I also have a 2020 Ford F-150 that's out of warranty, but I bought an extended warranty for that. I got a couple more years and if we trade the car in, then I can move the Endurance policy over to the truck.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your kind words, Jonathan. We really appreciate you taking the time to share your experience with us. - Endurance

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    Customer ServiceClaims HandlingCoverageTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceBillingRates

    Reviewed June 30, 2026

    I had to have my car towed to one of their recommended repair shops and the shop itself was great. I told Endurance it was my only form of transportation when I scheduled the tow and they told me where to have it taken to and the lady on the phone, I was told that I needed to call Enterprise and arrange for a rental myself and she told me the coverage rate for the rental. I did all of that and the following week the repair shop let me know what was wrong along with the sub frame being rusted and cracked / unsafe to drive so we stopped right there.

    I went to the garage and paid them for the diagnostic and inspection out of my pocket $142.84. Called Endurance today to file a claim for the rental that I was in and I was told that because there was no claim filed for the repairs or no repairs were done, that I'm not eligible for reimbursement. I paid for that feature my car broke down and I needed transportation then, not a week later when I found out the cars wasn't worth repairing. What did they want me to do run up repair bill so the engine ran smooth again and have them pay it on a car that I couldn't drive anyway. Total BS. I'm cancelling my policy and when I get another car I'm going to stay far away from them. I suggest everyone do the same or read the fine print about repair cost versus car value from Edmunds or Kelly Blue Book, you may be paying for something that won't do you any good when you have a breakdown. You've been warned.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Brian. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Staff

    Reviewed June 30, 2026

    Rodney was very professional and to the point. He was very courteous and answered my questions fully.

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    Response from Endurance Warranty

    Hi, Thelma. We're happy to hear that our team provided you with excellent service. - Endurance

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    Staff

    Reviewed June 30, 2026

    I had the opportunity to work with V.P. He is very engaging and knowledgeable and a wonderful, fantastic, terrific Man all around 🤗

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Theresa. We're happy to hear that our team provided you with excellent service. - Endurance

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    Staff

    Reviewed June 30, 2026

    I truly enjoyed having Gordan and the service he gave to me. It was a TRUE PLEASURE working with him as a rep for Endurance. Thank you.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Terry. We're happy to hear that our team provided you with excellent service. - Endurance

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    Tech

    Reviewed June 30, 2026

    If you're on social media, you hear the horror stories about people with their aftermarket car warranties. But I'm here to tell you that after being with Endurance for three-plus years, I have nothing but positive things to say about them. Typically, my service manager at the dealership handles all the interactions with them, and he doesn't complain one bit. In fact, he says it's our pleasure to work with them as well. I will plan on renewing my extended warranties as long as I own these vehicles for that reason.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Stephen. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed June 30, 2026

    We just signed up for Endurance. As far as customer service, they were very helpful and knowledgeable. As for recommending friends, family, etc. I can't see that based on my interaction with Endurance. I'm waiting for a actually doing business. I don't want to mislead people. In the event that I will need your service, based on your service I will definitely give a review. 6-30-2026

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    Response from Endurance Warranty

    Thank you for the 5-star review, Donald. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceStaffRates

    Reviewed June 30, 2026

    I was looking for bumper-to-bumper coverage for a 2021 Nissan Rogue, and the gentleman I spoke to was very good, respectful and informative. He was very courteous and gave me an answer to the questions that I had. The price is a little average because funds are low right now. But I want to try to keep it up and see what I can do.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, James. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageSales & MarketingStaff

    Reviewed June 30, 2026

    I saw the ad for Endurance, and I thought I’d try it. The rep who helped me sign up was friendly. They gave me what I needed. My vehicle is 10 years old, and I got 70,000 miles. Endurance is a good thing to have.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Joseph. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    StaffBilling

    Reviewed June 30, 2026

    The experience I had was excellent. Endurance Warranty took care of my claim right away and I had no problems. I didn't have to spend a couple thousand dollars of my own money. Also, I had no problem making the payments. I would highly recommend Endurance. You have protection if you have something serious go with your vehicle.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Kenneth! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    CoveragePricePunctuality & SpeedStaffRates

    Reviewed June 30, 2026

    The Endurance rep I worked with was very professional. He told me a lot of stuff, and he gave me the price. The only thing I don’t like about Endurance is that you wait so long before you get any kind of service done with them. You can't use them right away. Most warranties that I have, if I have a problem with the car, after I've been paying them, I could just go on and get stuff done on my car. I ain’t gonna wait for 100 miles before I could get some work done.

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    Response from Endurance Warranty

    Hi, Marilyn. Your feedback is highly appreciated. Thank you for the review! - Endurance

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    CoverageTechStaff

    Reviewed June 30, 2026

    I needed some warranty coverage and I Googled it, and Endurance was the first one that came up. I was looking for full coverage, and got that from the rep I worked with. The contract was sent to me in the mail and it was a lot to read, but it was easy.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Bess. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceRates

    Reviewed June 30, 2026

    My partner has Endurance on her car and I figured it would be easy enough to sign up with them. I did it all online and the price that I got was fine. I have a fairly new car that just went out of the car warranty, so I wanted something similar to that in terms of coverage. All in all, I’d give them 5 stars for the sign-up experience.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Lisa. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Sales & Marketing

    Reviewed June 29, 2026

    Endurance is a scam. Do not buy. They automatically deny your claim and make it difficult for high dollar fixes. Too much read tape. Horrible for elderly adults.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Jonathan. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Customer Service

    Reviewed June 29, 2026

    Canceled in March. End of June received email notice saying I owe over $5,000. Just no.

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    Response from Endurance Warranty
    Hi Cheryl, we're sorry to hear about your experience. We'd like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you, The Endurance Team

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    Verified purchase
    CoverageSales & MarketingRefunds & PayoutsStaffHonesty & Transparency

    Reviewed June 29, 2026

    I took out Endurance auto warranty for six months because they said that even though my four-wheel-drive Chevrolet pick up had a 6 inch lift it would still be covered so after paying six months, we had a claim to come to find out that they wouldn’t cover it with a 6 inch lift so the sales representative have ball face lied and now they want to give us an $18 refund after paying $140 a month for six months. I would highly recommend no one to do business with these liars.

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    Response from Endurance Warranty
    Barbara, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you, The Endurance Team

    CoveragePriceRefunds & PayoutsMaintenanceRates

    Reviewed June 29, 2026

    I would never recommend Endurance to anybody. I have had two problems with the vehicle and they have fixed neither one. When we got the policy It was explained that everything was covered. I didn’t have to worry about a thing. We paid top price and they refused to cover anything. Let me tell you if you have something wrong. For instance, your air conditioner has a leak. They won’t fix the air conditioner because you didn’t have screws and washers and things like that covered on your policy. Of course you never told you have to have that on your policy. Trying to get a refund of my money they will give me not even half of what I paid. I have no way to drive because of course my vehicle is broken and they refuse to mail me a copy of the document I have to have in order to get a refund. Do not ever use this company.

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    Response from Endurance Warranty
    Hi, Adam. We're sorry to hear about your experience and understand your frustration. Our goal is to provide quality service and resolve claims fairly. We regret that this situation was not handled to your satisfaction. To assist you further, please contact us at feedback@endurancedirect.com with your details, and we'll review your case and work to address your concerns. Thank you,

    The Endurance Team

    Verified purchase
    CoverageRefunds & Payouts

    Reviewed June 29, 2026

    I purchased an extended Warranty on my 2018 GMC Terrain with Endurance because, I had a prior policy with endurance which paid for all my repairs with no hassles. Keep up the good work and thank you.

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    Response from Endurance Warranty

    Hi, Roger. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

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    Claims HandlingCoverageSales & MarketingPriceMaintenanceStaff

    Reviewed June 29, 2026

    Gordan was outstanding and kind. I wanted to cancel my coverage due to Endurance denied my claim, but he advised me to keep my coverage and offered me a discount. Gordan also told me to put my vehicle back in the repair shop and Endurance will cover my repair costs. Please, give Gordan a raise! He is a wonderful individual and great businessman. 🎉

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaffHonesty & Transparency

    Reviewed June 29, 2026

    The ads for Endurance sounded honest and I gave them a call. We were on the phone for about an hour and everything went well. She let me know that I had a discount because I called them. I was pleased with that and I was impressed with the rep’s professionalism. She made me comfortable when we were having discussions about my vehicle. I got the powertrain because my car is getting up in age. I take good care of the car and about a week before, I told her I just bought new brakes and tires, because I wanna drive my car till the wheels fall off. I wanna make sure that if something happens, and I imagine it will somewhere down the line, that I’m covered for it.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Kevin. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed June 29, 2026

    We just signed up with Endurance. I now have coverage on my Honda. We called them by phone and spoke to a rep who was very knowledgeable and considerate. He answered all of our questions. Our experience couldn't have been any better.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Ernestine. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaffBillingLoan ProcessRates

    Reviewed June 29, 2026

    My warranty had run out and I decided to keep the vehicle longer. I signed up with Endurance and the signup process was okay. We went through some different options and different pricing, and settled on what we got. It's good to be able to have coverage start then, even though there's a waiting period and miles. At least I know it's coming. If the vehicle breaks down, it'll be taken care of. I'm not sure about the pricing being accurate though. I just got an email the other day saying that payment was due. It said the outstanding loan balance was this much. It was $4,730-something. But we made two payments over $5,000.

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    Response from Endurance Warranty

    Hi, James. Your feedback is highly appreciated. Thank you for the review! If you have any questions, please don't hesitate to reach out to us via feedback@endurancedirect.com and we would be happy to help you. - Endurance

    Verified purchase
    CoveragePriceBillingRates

    Reviewed June 29, 2026

    I wanted an extended warranty for our car and started doing some research on the different companies that were available and their products, then I decided that Endurance was the one I wanted to use. Their prices were comparable to other companies and they answered all my questions and seemed quite straightforward. I signed up for bumper-to-bumper coverage and it was very easy. I was quite satisfied. They have an option for autopay, and that's what we've been using for payments.

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    Response from Endurance Warranty

    Hi, Gerald. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Coverage

    Reviewed June 29, 2026

    Endurance is my mom's warranty on her Nissan Kicks. I decided to go with that, too, because I bought my car from Nissan Anderson, too. As far as getting signed up with Endurance, everything was really good, and I appreciated all the information that was given. I love and appreciated the way they talked to me. I got bumper-to-bumper coverage.

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    Response from Endurance Warranty

    Hi, Eric. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceClaims HandlingCoverageStaff

    Reviewed June 29, 2026

    My car was starting to get high mileage, and I wanted to get something in place. My mother had insurance through Endurance before she passed away. I had helped her file a claim, and it got taken care of right away. I went with Endurance as well. My experience with their rep was great. He was able to answer all of my questions, and he was very thorough. They gave different options, but the one that they suggested was the one that I took. The process was fairly easy. Everything that I was told and that I received in the email seemed very promising.

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    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Patty! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    PriceRefunds & PayoutsStaffRates

    Reviewed June 29, 2026

    Once I paid my vehicle off, it didn't have an extended warranty. I only have one income, so I wanted to make sure I could get some help instead of using my paycheck, which is not that much. If something happens, I would have assistance getting my car fixed. I looked at the reviews, and although the other companies may have been okay, Endurance had higher reviews. Other people who had claims were very pleased and satisfied with the outcome.

    Signing up was easy. At 75, I'm not technology-inclined, but everything was smooth. They were very knowledgeable and professional and helped me through everything. I appreciated being able to speak one-on-one with someone. They made it very easy. Plus, the price is phenomenal. I don't want to have a claim, but if something comes up, I am comfortable with saying that Endurance will take care of it expeditiously.

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    Response from Endurance Warranty

    Thanks for sharing your experience, Gwendolyn! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Customer ServiceStaff

    Reviewed June 28, 2026

    It what's great customer service help me tremendously and I'm thankful for Endurance.

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    Response from Endurance Warranty

    Thank you for your 5-star review, Jacqueline! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaff

    Reviewed June 28, 2026

    The experience online were amazing. The offer that I found online were much better than the customer service offered. Basically they offer me something more expensive for less coverage. When I ask for the plan that I want she told me that my vehicle do not qualify for that program but online I found it with a better discount.

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    Endurance Warranty
    Response from Endurance Warranty

    We are grateful that you took the time to leave us a review, Thomas. We're happy to help you anytime! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed June 28, 2026

    I called Endurance to sign up for a policy and I spoke to someone. He let me know of the perks that I have within my policy. He was very knowledgeable. My experience was great. I’ve already told my daughter about them.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Katherine. Thank you for recommending us to your friends and family! We're glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    Staff

    Reviewed June 28, 2026

    My sign-up experience with Endurance was very nice. The rep told me what I needed to do and to get the information for her. I would tell others to give it a try too.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Donna. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceSales & MarketingRefunds & PayoutsStaffBilling

    Reviewed June 28, 2026

    My old warranty was expiring, and I chose Endurance because the best option was paying for two years and then being free for two years instead of making month-to-month payments until my warranty expires. The sign-up process was simple and easy. I went to Endurance, and they called me within about five minutes. The rep was very helpful and patient, and went through everything with me. So, everything was understandable. She wasn't trying to pressure me into signing up with Endurance. She just gave me the information I needed, and the payment option worked out just about right for the age of my car.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Pamela. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePrice

    Reviewed June 28, 2026

    I am horrible with any type of form. Fortunately, when I had a claim, I was at Patrick Subaru and they handled all of it with Endurance. I spent all that money on the policy so that it's available for me when my car is ancient, but I wouldn't expect them to give me that much less money because my car is old. I thought that the whole point of this was that if you were no longer a new car, you had something to cover problems well, by nature. So, I would want the full dime, not 8 cents.

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    Response from Endurance Warranty

    Hi, Christine. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed June 28, 2026

    I put a request in online and the rep from Endurance called me a short time after that. He was very good and explained everything. It went very smoothly. I had my SUV covered and it was very easy. But I have to wait for 1,000 miles or for 30 days, so my policy won’t go into effect until July 23rd. I was very happy with the price. I thought it would be more.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Stephen. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed June 28, 2026

    I took Endurance Warranty and hope it's every bit of what they said. The rep was very thorough with everything and he told me there were no hidden clauses. Because sometimes they ask you to get in this stuff, but there's so much hidden stuff. He was very professional and I liked him. But I never could get back with him. I kept getting with other people and I wanted to talk with him. Endurance Warranty said, "He'll know you signed up. We'll let him know." Another guy talked to me for the final process and he was very thorough.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Pat. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageSales & MarketingPriceStaffRates

    Reviewed June 28, 2026

    I like Endurance. I got full coverage and I like the price. My salesperson got me out of getting another one that was a higher price on me. Getting signed up was easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Caroline. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    Sales & MarketingRefunds & Payouts

    Reviewed June 27, 2026

    When it came to the nitty gritty. They denied a 3000.00 dollar claim. I paid for 3 years. They are as bad as car shield if not worse. These people are a scam.

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    Response from Endurance Warranty
    Hi, Eileen. We're sorry to hear about your experience and understand your frustration. Our goal is to provide quality service and resolve claims fairly. We regret that this situation was not handled to your satisfaction. To assist you further, please contact us at feedback@endurancedirect.com with your details, and we'll review your case and work to address your concerns. Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed June 27, 2026

    After researching the most recommended Open Market Auto Warranty companies, I called the highest rated, Endurance. The experience was superior to my expectations. Clear, thoughtful, listened and tailored to my needs. Fair price and excellent bumper to bumper coverage, for the term that I needed. Outstanding review and cancellation period offered as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Donald. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

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    CoverageTechPriceMaintenanceStaffBillingRates

    Reviewed June 27, 2026

    This company will sell you a bill of goods that they’ll never deliver on, they come up with any excuse that they can to deny coverage or lower what they will cover leaving you with way more than the hundred dollar deductible they fantasize you about, they're thieves. The only thing they care about is getting your money when it comes to actually giving you service.

    Don’t expect much from them. This company cares very little about its customers and cares more about its CEO and its shareholders. That’s all they care about is taking your money making their upper people rich while they’ll leave you high and dry with all the Repairs.. I would never suggest that anybody uses this company. They will not cover you the way that it says. They’ll find any reason they can such as you drove it to the shop with a check engine light on to deny your claim or make it a partial claim, you would be better off to sticking your money in an interest bearing savings account because at the end you’ll have more of it towards the vehicle repair than what they’re gonna give you.

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    Response from Endurance Warranty
    Robert, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed June 27, 2026

    I bought a second-hand truck, and I paid a lot of money for it. I saved my money for many years for this particular truck. I don't know the person who owned it, so I don't know what kind of driving he had or where it's been, and what it's been through. So, I wanted a warranty. I went with Endurance. They called me because I went through the information, and I got it. The enrollment process was professional. Their rep was very knowledgeable and sold me, and I'm a hard person to get sold. I got the 100,000-mile policy.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Isreal. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Customer ServiceCoverageTechPriceStaffRatesHonesty & Transparency

    Reviewed June 27, 2026

    I purchased the Endurance Warranty Ins. While on the phone with the rep from Endurance I asked if my local car dealer was accepting this insurance. After giving her the name of the dealer she assured me "Oh yes, here they are right on our list." I told her I would call the dealer to confirm. She told me the price was only good for today. Now, all this transpired on a Saturday afternoon. I purchased this product. Three days passed and after multiple e-mails and a phone call from Endurance something felt off. I called the dealer that I thought I would be able to use. They told me they absolutely did NOT accept Endurance. WOW! Endurance will LIE to sell you their product, what else would they lie about? I canceled Endurance right after talking with the "Oh yes, they accept us." dealer.

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    Response from Endurance Warranty
    Hi Randall, we're sorry to hear about your experience. We'd like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you, The Endurance Team

    Verified purchase
    CoveragePriceStaffRates

    Reviewed June 27, 2026

    I went with Endurance because I'd been seeing it on TV, and the rep told me the coverage that they recommended would be the best for my 2020 Ford Expedition and it would save me money. The price was good. But I have to put 1,000 miles on the vehicle before the coverage goes into effect.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, John. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    CoveragePunctuality & Speed

    Reviewed June 27, 2026

    I just started last month with Endurance. I didn’t like the way CarShield presented their business statutes. And Endurance- I've been hearing about them for a long time, and everybody I know has Endurance, and I haven't had anybody say anything wrong. Signing up with them was fine. But I had to wait 1,000 miles. That was a shock. But the coverage has been very good. I got the full coverage, Platinum. It’s 122.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Robert. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    Customer ServiceCoveragePriceStaff

    Reviewed June 27, 2026

    I had signed up with CarShield first, and then I called Endurance. The rep was good, and I apologized for taking so long because I was having a hard time making decisions. I didn't know what to do, and then I realized that Endurance is a better deal. Eventually, I went with them and I cancelled CarShield. Endurance is also accepted more at places than CarShield is. I bought my 2019 Chevy Camaro from Paul Masse in East Providence, Rhode Island and I Googled whether they honor Endurance, and it said yes. The coverage was probably about the same, but the deductible was different.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Paul. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    CoverageOnline & AppStaffEase of Use

    Reviewed June 27, 2026

    Signing up with Endurance was easy. I chose Endurance because it was the best policy, and the fact that both my wife and I are senior citizens means we are on fixed incomes, and if I have something major go wrong with the vehicle, it's going to eat up a lot of money that I don't need to be spending. They got ahold of me, and I went through the process, gave them all the information about the vehicles, the VIN numbers, mileage, year, make, and model. They were knowledgeable and very professional. Their website was also very easy to use.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Dennis. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    CoverageStaff

    Reviewed June 27, 2026

    My vehicle was at 89,000 miles and it was time to start looking for an extended warranty. My son-in-law has Endurance and he referred me to them. I've heard a lot of negative things about one of the other companies, which is why I went with Endurance. I asked the rep a whole lot of questions about the warranty and signing up went fine.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Patricia. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    CoverageRental Car

    Reviewed June 27, 2026

    It's been almost a month ago since I signed up with Endurance. The process was pretty good. Before signing up, I researched a little bit and I liked what I saw from Endurance. I was looking for the rental cars, all the options I was given, the windshield replacement, the loaner car, and Endurance had all of them.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Michael. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Punctuality & SpeedStaff

    Reviewed June 26, 2026

    The process was quick and easy. The agent was very helpful.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Sylvester. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    StaffBillingTransparency

    Reviewed June 26, 2026

    The service representative was very helpful and able to update by billing efficiently without any problems

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    Response from Endurance Warranty

    Hi, Lorenzo. We're happy to hear that our team provided you with excellent service. - Endurance

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    CoverageTechPrice

    Reviewed June 26, 2026

    I had a plan with another company and just didn't feel good about it. I kept seeing your commercials and kept wondering. Checking with different car companies they all gave bad reviews except for the company that they were pushing and I felt that this was inappropriate. After my previous warranty ran out I took the leap and I am glad I did. I'm getting more than what I'm getting on a current policy for my car and for less and I am also getting more for my current Endurance Policy on my Truck than the previous company charged. This makes me happy and I can tell you that when my Car Policy runs out I will switch to Endurance.

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    Response from Endurance Warranty

    Hi, Dean. Your feedback is highly appreciated. Thank you for the review! - Endurance

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    Customer ServiceCoveragePricePunctuality & SpeedRates

    Reviewed June 26, 2026

    One of my family friends wanted to use Endurance, but they went with another company previously. However, they had good things to say about it. I was just gifted a car, and I needed insurance because of how old the car is. I started the setup with Endurance online, and by that time I was finished, an hour or two later, someone called. They asked a lot of detailed questions. They listened to my story, if I had one, and they were able to express everything that would come with the extended warranty. I did bumper-to-bumper and signup was simple. They sent me the documents and I have a small co-pay, but everything is covered. Overall, Endurance is able to either work something out or get people the best deal, which I was given. The price is not too bad.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Bailey. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    Coverage

    Reviewed June 26, 2026

    My car warranty went out, so I needed some protection. My sister got Endurance Warranty and she told me about it. I've been with them for a month. They've been wonderful. They explained everything. It was great. I have 30 days before I could use the warranty and they told me what it covers. It would save me money. I don't have to fork out so much money. My car's transmission will be covered. Go for it. I also got the house warranty.

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    Response from Endurance Warranty

    Hi, Sharlene. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

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    Customer ServiceCoverageStaff

    Reviewed June 26, 2026

    I did some research on the internet, and I started going through some of the forums. Endurance was one of the top companies that offered extended warranties and the policy they offered pretty much checked all the boxes that I was looking for. So, I proceeded my car's warranty from them. The representative who took my call was extremely helpful and very knowledgeable about the products that they offered.

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    Response from Endurance Warranty

    Hi, Rick. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

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    Customer ServiceCoverageTechSales & MarketingPriceStaff

    Reviewed June 26, 2026

    I have a vehicle that's 10 years old, and it's running okay, but I wanted to have a little protection. I've seen all the advertising for Endurance. Their program was more friendly than another company I looked at. A lot more coverage, too, and a more friendly deductible, too. However, it was a long process. I was on the phone for over an hour to get that done. And I didn't understand why that was. They had to read me everything from top to bottom. It seemed to be a lot of legal jargon, too. That was a little bit negative. But the positive was the $100 deductible, which was generous. I didn't expect to get the towing and roadside assistance with it as well.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Kurt. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    Coverage

    Reviewed June 26, 2026

    I checked out all of the companies, and Endurance was the best. They answered every question that I had without hesitation. I got the Gold coverage. I was very satisfied, and I highly recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    Betty, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    Customer ServiceCoverageSales & MarketingStaff

    Reviewed June 26, 2026

    Endurance came up as number one on every website when I looked it up on the computer. I called them and they sounded reasonable, and I signed up with them. The process was easy, and the rep was nice and a good salesperson. I'm almost at my 1,000 miles, and I just want to see how easy it goes with the first claim. Hopefully, I won't have one. It's just the peace of mind that if my truck does go down, they'll fix it and give me a rental while they're fixing it.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Bob. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    Online & AppStaffEase of Use

    Reviewed June 26, 2026

    My sign-up experience with Endurance was good and easy. Their website was also easy to navigate. My experience with them has been excellent so far.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Bernard. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Customer ServiceStaff

    Reviewed June 25, 2026

    I'm continuely called by these people even after canceling over a year ago. I would sometimes get up to five phone calls a day. I even had asked who was calling and the representative got pissy with me and said he knew it was me. This is becoming harassment on Endurances part. Do not get involved with them, you will regret it.

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    Response from Endurance Warranty
    Hi, Lisa. When time allows, please send us an email at feedback@endurancedirect.com so we can adjust your communication preferences and learn how your experience with Endurance could have been better.

    Thank you, The Endurance Team

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    Customer ServiceCoverageTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed June 25, 2026

    Absolutely horrible experience, stay far, far away. If I could rate it less than 1 star I would. I purchased an Endurance extended warranty (Contract #**) for my 2020 Cadillac Escalade in January 2026. In April, my vehicle suddenly began driving poorly and the transmission started to slip. It was significantly past the 1,000 miles. I took it to a licensed repair shop, who confirmed the transmission would need to be rebuilt.

    When the shop contacted Endurance for pre-authorization, the adjuster came out to the repair shop and notified me that before he could submit my claim, I needed to pay an additional $500 stating the tire size was out of spec. They were only slightly taller and a factory take off from 2024 Cadillac Escalade. We have a 2020 Cadillac Escalade. I reluctantly gave them the additional $500 and about a week later they denied the claim. I immediately canceled my policy with them and requested a refund, which I was told would take 8 weeks to process. After 9-10 weeks and several calls, they informed me I would only be receiving $150 refund after over $1000 and no services provided. When I contacted my credit card company to dispute the charges, they stated the $500 charge showed as a cash advance and could not be disputed.

    I followed every rule in the contract. I maintained the vehicle, more than met the waiting period, used a certified shop, and provided all documentation and yet Endurance still found a way to avoid paying. Not only that, I feel they extorted me for the additional $500 before denying the claim and processed that payment as a cash advance. Not really sure how they did that. Endurance’s business practices are deceptive, unprofessional, and fraudulent. DO NOT TRUST THIS COMPANY and give them any money.

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    Contract & TermsTechPricePunctuality & SpeedRefunds & Payouts

    Reviewed June 25, 2026

    My twenty nineteen Honda Accord needs a body control module. It also needed ac condenser. I have no problem with the warranty because they're paying for it. As of right now, I get the car back tomorrow. It will cost me about two hundred and eighty dollars out of my pocket, and that's great deal of war, and I'm satisfied. No, I'm just waiting from the dealer. The place that I selected and there's no problem with the warranty company. I strongly recommended.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Maurice! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Customer ServiceStaff

    Reviewed June 25, 2026

    I just spoke with my Endurance representative, what a completely easy experience. My representative was knowledgeable and helpful. Great customer service and support.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Wendy! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

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    CoverageTechPrice

    Reviewed June 25, 2026

    I have been with Endurance for almost 10 years, I have a 2017 Chrysler Pacifica with 124,000 miles on it, on Tuesday the 22nd my AC Compressor went out, took to my mechanic, after checking and repairing it was $994.00, all I had to pay was $155.00. That was my deductible and shop supplies, I have the Endurance Advantage Plus, I was very happy folks. Endurance is legit. Forget all the others. Come to Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Donald. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Customer Service

    Reviewed June 25, 2026

    I talked to Kelly and she provided the BEST CUSTOMER SERVICE I have EVER HAD IN MY LIFETIME! EVER!

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    Response from Endurance Warranty

    Thank you for sharing your feedback about our service, James. We're glad to hear that our team's performance exceeded your expectations. We're here for you anytime! - Endurance

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed June 25, 2026

    Before making a decision on an extended warranty with any other company, not only check out Endurance Warranty, but call and talk to a representative of theirs. I searched and looked at different plans and came upon the Endurance plan, and decided it is the best one. Everything about it was better, plus it had good reviews. Some people I know have it, and they said, "It's really good.” It was a no-brainer.

    The man I talked to was very knowledgeable, helpful, and kind. He took the time to explain everything to me in detail, and it was overall a good experience. I liked the whole package. I told the rep I wanted to pay for the entire amount at once, and he said I didn't have to do that. I could just get in and start with a small payment, and at a later date, I could go ahead and pay the balance at any time I wanted.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Thayne. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    CoverageTechPriceStaffRates

    Reviewed June 25, 2026

    I've seen Endurance on TV and I thought I should get it. Supposedly, they're the best. When I signed up, the representative who assisted me seemed to be very good and professional. I liked him. But I was supposed to get a hard copy of the contract and a card, and I never got any of that stuff. Other than that, everything seemed to have worked out fine and the coverage seems to be good. I was also happy with the price.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Joseph. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    Customer ServiceCoveragePriceMaintenanceStaffRates

    Reviewed June 25, 2026

    I need protection for my car, regardless of how old it is. Even if it was new, I still would have bought an extended warranty because that’s how I keep my cars running. Endurance had a little bit more options and benefits than a couple of other companies. The customer service was good and signing up was great. The agent and I talked. He explained everything to me as I had it written down. I had to have roadside and travel interruption, because I do a lot of traveling, and I need to make sure that if the car breaks down, I'm covered, no matter where I'm at, at home or on the road.

    The price was a little bit higher, but I paid it to keep my car in good shape. I even recommended one of my friends to Endurance. They had somebody already, but I told them I got a good deal and that Endurance could beat the price. Even though their car was a little newer than mine, they were paying too much for coverage and weren't getting as much coverage as I was. So, they looked into it, canceled the other policy, and went with Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, Terry! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

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    Customer ServiceCoverageTechPriceMaintenanceStaffRates

    Reviewed June 25, 2026

    We're car fans and after seeing Danica Patrick on TV for Endurance, we got interested on what they offered. When we signed up, we did not realize there were two packages. There was a lower amount monthly, and the other amount covered more. We were not explained that. We were pretty much told that if anything happens with our vehicle, we pay $100 down deposit.

    Apparently, with the package that we initially got, Endurance would only take care of everything that is lubricated, wired, nuts and bolts, and anything electronic. We found out about that when my husband had to take his truck to the shop because something didn't work. They called Endurance and they said that the required repair was not covered under his package because it was not electrical. We ended up raising the amount of our package so we could make sure our vehicles are covered when they needed to be covered. One of us pays 144, and the other pays 134. But when you're senior citizens and you're on a fixed income, you got to try to watch what you spend. I almost didn't get it only because of the price.

    But we're both still with Endurance and I've never used mine, but my husband used his recently and what needed covered was covered. The repair issue was electrical and he was very pleased with Endurance. At least now we know what Endurance covers. If anyone asks about our experience, I would advice to make sure that they understand the policies very well, that they get a brochure, so they can see what is covered with what package they received. We did not get that in the beginning and we never got it until after we joined, which was not fair. Other than that, Endurance should also cover motorhomes and other drivable vehicles.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Diann. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

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    TechStaff

    Reviewed June 25, 2026

    Endurance has been wonderful. I had them in the past. I was out of the country, so I didn't pick them up 'cause I was driving military vehicles. When I came back, I saw it, and I contacted them, and they were pretty good. Signing up with them was easy, and everybody worked with me. Everybody was right on top of it when I didn't understand something or had a question, or even if I didn't ask a question, they anticipated it and got it answered right away. They have excellent customer skills. I love the way they talk to people. They don't push them; they don't shove them; they walk them through the steps. If I have any questions, they sit there, they shut up, and they listen.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Hiram. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    CoverageStaff

    Reviewed June 25, 2026

    I got the basic coverage from Endurance. The representative was very friendly. Everything went well for me.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Tera. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    TechPrice

    Reviewed June 25, 2026

    All I did was open a contract with Endurance Warranty, but I had no experience. And I need to cancel one. The Mercedes has been totaled out. But signing up was all right. Everything went fine. If you don't want a high-cost transmission engine go bad, sign up with Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, James. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Reviewed June 24, 2026

    Maryanna was very efficient and answered all my questions.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Lee. We're happy to hear that our team provided you with excellent service. - Endurance

    Staff

    Reviewed June 24, 2026

    The agent I spoke to provided all pertinent information about my inquiry. He was professional and very courteous.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Nellda. We're happy to hear that our team provided you with excellent service. - Endurance

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    CoverageTechStaffTransparency

    Reviewed June 24, 2026

    Read the small print in your contract and ask for a detailed explanation. Debunk the technical written jargon. Have them explain, in advance, WHAT IS NOT COVERED TO YOUR UNDERSTANDING. Disappointed and discontinued my contract. 8.65.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Sarah. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Sales & MarketingOnline & AppStaffBilling

    Reviewed June 24, 2026

    I saw the ad for Endurance on TV. I went with them, and the rep I worked with was very easy to understand. However, my payment is due on the 1st, and my card has changed, and they were not able to get the money. So I went on the website to contact them to explain, gave them my information, but the money still hasn't been taken out of my account. So I'm not sure what happened there.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Robert. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! If you have any questions about payment, please reach out to us directly via feedback@endurancedirect.com and we would be happy to help. - Endurance

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    Customer ServiceCoverageMaintenanceStaff

    Reviewed June 24, 2026

    I called Endurance and they gave me the best offer. The rep made me feel comfortable. The car is covered for everything if the car breaks down and it made me feel good. Endurance is gonna be there to help me out. People need to contact them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, John. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    Staff

    Reviewed June 24, 2026

    Endurance had a deal going on and I went with them. The signup process was great. Their representative was fine. They took me through the process. I'm the type of person that don't like to do a lot of talking and telling me all this stuff. They sent me all the documents and the pamphlets that I needed. They told me all that I could do and what they told me all what it entailed and everything that went along with it.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jerldine. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    CoverageTechPriceMaintenanceStaffBilling

    Reviewed June 24, 2026

    I bought an older vehicle with low miles, and I wanted to make sure it was covered because it's way out of warranty. I've had other vehicles that have broken down outside of warranty even though they have low mileage, and I was stuck with big repair costs. I looked at a couple of different providers but I liked the guys with Endurance the best. The rep was great. He explained everything briefly. He said the policy will start on April 24th, after my first month, and I can take it to the dealer if I want, or any places within the network. He also said I get roadside assistance and free tire and key fob replacement. I've made one payment, and it's easy. I just go to the website. There's a company that's financing it. So far, everything seems good, and Endurance covers a lot more than I would have thought.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Brandon. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    Reviewed June 24, 2026

    My truck was six or seven years old. The warranty had run out. I decided I'd get Endurance because I watched the Danica Patrick commercial. The signup process was pretty easy. We didn't take very long. I only used Endurance one time and it was pretty seamless.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, James! Your feedback means a lot to us, and we're here whenever you need support.

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    TechPricePunctuality & SpeedRefunds & PayoutsStaffCoverage - Components

    Reviewed June 24, 2026

    I was not going to purchase a new vehicle and I found that there was a need to possibly alleviate some of the financial debt that could occur because of wear and tear, and aging with the automobile. I got involved with an extended warranty company and when it came time to use them, I found out about the loopholes that they use. So, I decided to switch. The car dealership offered me the plan from Endurance and I accepted it.

    Then, I ended up using it when I went to get my car repaired on the weekend. I had to get some work done and the main office was closed. But they assured me at the dealership that they would furnish me with all the necessary papers, and that I should go to Endurance and get refunded. So, I went to them and it wasn't that easy because there was a waiting period. Then, in the end, they said I wasn't eligible. So I went back to the car dealership and told them that. The gentleman went to his superior, then they refunded me and they gave me a $100 gift card. Endurance ended up contacting me and saying that they made a mistake. So they ended up paying me also.

    I attribute all of this to the God of my understanding by being patient, tactful, and trusting. So it all got taken care of where I got paid three times, plus I received a $100 gift card. I just recently renewed my warranty because it was getting close to renewal time. I still have the vehicle that I took out my initial Endurance warranty with but I had to pay a little more because of the age of the vehicle. It's well worth it though because I don't plan on changing the vehicle until it's absolutely necessary. So it's necessary to have the warranty.

    I recently told my daughter to leave her warranty company and signed her up with me at Endurance because of their way of handling things, walking you through a process. And if you maintain the vehicle, there really won't be a problem. So I would advise everyone that we all need warranties because cars are man-made machines. But we would like to have some professionalism if and when something happens. Other than that, Endurance took down an app that they had which was very helpful. So I had to investigate that and find out. But I was still able to get in touch with them.

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    Response from Endurance Warranty

    Orien, thank you for your loyalty over the years! We're glad to hear you've had a positive experience with Endurance and that our coverage has been beneficial for your vehicles. We appreciate your recommendation and are here to support you with any future needs.

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    CoverageTechPricePunctuality & Speed

    Reviewed June 23, 2026

    For anyone else dealing with unpaid claims or hidden terms: Do not waste time arguing. Submit your timeline directly to your State Attorney General and State Insurance Commissioner to force an executive supervisor review. Avoid this company if your vehicle relies on modern safety sensors. My 2020 BMW X7 has been sitting at the shop waiting for 26 days because Endurance Warranty Services is forcing unvalidated aftermarket lower control arms onto my suspension under claim **. They are deliberately withholding active claim terms by refusing to put their proposed alternative part numbers or cost sheets in writing.

    Both my dealer, Dreyer & Reinbold BMW North, and my licensed auto shop state it is unsafe to install anything but new OEM manufacturer-tested parts on this vehicle. I fear for the safety of my family and others who already have these parts installed. Generic parts cause mandatory physical alignments and subsequent digital camera/radar calibrations to fail initialization. This violates Page 7 of my Platinum contract requiring parts to meet original manufacturer benchmarks. I expect a supervisor to contact me immediately to authorize new OEM components and a full wheel alignment.

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    Staff

    Reviewed June 23, 2026

    I truly appreciate Jessica ** for her thoughtfulness and understanding. For the information provided and no pressure. The wonderful courtesy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Patrice! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

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    Staff

    Reviewed June 23, 2026

    I have had a great experience with Endurance, due to the recent economic turmoil, and being on a limited income I had to talk with a representative to see how he could help me figure out what I can do, he was able to get me back on track... I can't remember his name but he had the ability to work with me and make me feel better than I expected, I think he is a great asset to your company. Thanks very much for the help with my problem, only endurance can make a difference for sure. Thanks again.

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    Endurance Warranty
    Response from Endurance Warranty

    Hello, DJ! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. - Endurance

    Staff

    Reviewed June 23, 2026

    They really trying to help with my problems.. She trying her best to help me keep they.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Katrina. We're happy to hear that our team provided you with excellent service. - Endurance

    CoverageTechMaintenanceCoverage - Components

    Reviewed June 23, 2026

    This company will do anything not to pay a claim. My car has been in the shop for three months! Endurance blows the shop off and stalls them. Then they claimed pre-existing condition and don’t want to do the repair. If they don’t repair soon the next step is a lawsuit! Avoid these guys!

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    CoverageTechMaintenance

    Reviewed June 23, 2026

    Bought three policies for my family. My son had two issues. They did not pay on either of them. First was a harness and switch. They said they would cover the harness but not the switch, however the harness and switch are all one piece!!! 500.00, did not pay. The second was an axle problem. They went to the dealership to check the problem and said they found rust in the differential (which no one would be able to see or know because it's a closed system.) and they did not pay 8,000.00. Even a mechanic working on your car or truck would never be able to know that, even with the best of maintenance. And we do the best of maintenance on all of our vehicles!!!

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    Endurance Warranty
    Response from Endurance Warranty
    Dayton, we're sorry to hear about your experience. We take your concerns seriously, and we'd like to look into the matter. Please send us an email at feedback@endurancedirect.com with your coverage plan information so we can assist you further.

    Thank you, The Endurance Team

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    Customer ServiceTechBillingCommunicationHonesty & Transparency

    Reviewed June 23, 2026

    This has been the absolute worst experience I have ever had with an auto warranty service. My car has been sitting at the dealership an entire month. Claim closed twice due to inactivity because of the lack of communication from this company! They have told numerous lies about communication with the dealership and also told lies about sending me emails requesting documentation and information needed for my claim. Never received an email requesting anything but the payment receipt that they send monthly when they take my money! After telling them I was at the dealership and proving that they never communicated with me or the dealership they hung up on me! I asked to speak with a supervisor, placed on hold after arguing with telling me they were going to tell me the same thing! It has been an absolute nightmare! If I could give 0 stars I would.

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    Endurance Warranty
    Response from Endurance Warranty
    Jessica, we're sorry to hear about your experience. We take your concerns seriously, and we'd like to look into the matter. Please send us an email at feedback@endurancedirect.com with your coverage plan information so we can assist you further.

    Thank you, The Endurance Team

    Staff

    Reviewed June 23, 2026

    MY ACCOUNT WAS VERY PROFESSIONAL AND HELPFUL.. LISTENED AND DID A WONDERFUL JOB.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Maxwell! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaffHonesty & Transparency

    Reviewed June 23, 2026

    I got beat out of so much money, which was why I asked for a card and a booklet from Endurance. My reading and writing are not that good, and I wanted to make sure they were gonna be honest with me. I found out they were a real place and has a real business, and I went with them. The rep was patient and nice. I had to put the money on the card and come back, and he waited and called me back. When I walked in with the card, I handed him the card and I signed up, and I'm going to get my baby mama to sign up soon. I'm gonna be taking my car in to get it checked out and Endurance also gave me a mechanic to go to.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Frederick. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Verified purchase
    Price

    Reviewed June 23, 2026

    My car is getting older and I'm worried that things are going to start to go and it'll cost a lot of money. I decided it was better to have an extended warranty and signed up with Endurance. It was easy and convenient, and the guy was nice. He walked me through it and explained how everything worked. I liked the options that they had. People should get the warranty.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Laura. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceBilling

    Reviewed June 23, 2026

    I researched four different companies, and Endurance seemed to be the best one based on what was covered and the deductible. I did the enrollment process online and it was relatively easy to choose the policy on my own. Getting the extended warranty was important because of all the components that are on vehicles nowadays. My wife and I are retired and we have a cabin that’s 350 miles away in the Nevada desert. We go there often and a breakdown while driving between here and there would not be fun. The payments come out of my account, and everything up until this point has been very simple. I hope it continues to be that way if I ever need Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Mark. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed June 23, 2026

    I gave Endurance a call and got a good plan that covers bumper-to-bumper. I initially heard about them on the internet and when I reached out, the rep I worked with explained everything. He was polite and he told me he set everything up for my Ford Explorer. The whole process was easy. Reading all that stuff could get complicated, but I did the best I could.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Nicky. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServicePriceOnline & AppStaffRates

    Reviewed June 23, 2026

    When I called Endurance, I got a better price compared to CarShield. When I signed up with them, it was fine. The rep was very nice, and he explained things well to me. Very well-spoken individual. I haven't had to use it. But I would recommend it as of right now. Their website is fine. But a different outfit does their financing, and I had a little trouble getting on there, getting signed up as far as an account and establishing an account with a password. But I did, and I got it. They responded yesterday. It seems to be in order. As far as starting out, I'm satisfied.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dennis. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase

    Reviewed June 23, 2026

    I've just renewed my warranty with Endurance because I was with them already. The old one will expire in October. So it's supposed to pick up the new one this month. Endurance was good. I just had to take my car in twice already and they really came through for me for the things that I had to do. I had a thermostat that needed to be done, I had tires, and they really came through.

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    Endurance Warranty
    Response from Endurance Warranty

    Paula, thank you for your loyalty over the years! We're glad to hear you've had a positive experience with Endurance and that our coverage has been beneficial for your vehicles. We appreciate your recommendation and are here to support you with any future needs.

    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaffTransparencyCoverage - Components

    Reviewed June 22, 2026

    During my conversations with customer service, I attempted to obtain clarification regarding my claim status, coverage requirements, and the basis for the apparent denial of coverage. Instead of receiving clear answers, I was provided what appeared to be personal opinions and assumptions regarding “probability of failure” and alleged pre-existing conditions rather than a formal explanation from Endurance supported by the terms of my contract.

    I repeatedly requested to speak with a supervisor or manager to address my concerns. Those requests were denied, and I was not provided an opportunity to escalate the matter. During one conversation, I felt that the representative was dismissive of my concerns and laughed during the discussion, which I found unprofessional and disrespectful given the seriousness of the situation and the financial burden I am facing.

    I was also told to wait for additional information from the repair facility, including videos, inspections, or an adjuster’s findings. However, at the same time, statements were being made regarding probable causes and potential exclusions before I had been provided any formal written determination or supporting documentation. This left me confused as to whether a decision had already been made and on what basis.

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    Endurance Warranty
    Response from Endurance Warranty
    Hector, thank you for your review. All feedback is important, and we're sorry to hear you had a negative experience. Please email feedback@endurancedirect.com with details about your experience and coverage plan number, and we will be in touch.

    Thank you, The Endurance Team

    TechPunctuality & Speed

    Reviewed June 22, 2026

    Canceled my contract but it was handled professionally and promptly..

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Bruce. We're happy to hear that our team provided you with excellent service. - Endurance

    Customer ServiceStaff

    Reviewed June 22, 2026

    This company is a complete RIPOFF. DO NOT WASTE YOUR MONEY. They wriggle out of every claim and they call and send mail constantly trying to get me to buy it again. NEVER. Horrible company, horrible service, always denying claims. My engine blew up in my 2017 Buick, which I had taken great care of, it was due to a faulty valve and they would not help me at all. I got ZERO from my claim and had to buy a new car and scrap the Buick. WORST company on the planet. Run by a bunch of scumbags and con artists.

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    Endurance Warranty
    Response from Endurance Warranty
    Camille, we're sorry to hear about your experience. We take your concerns seriously, and we'd like to look into the matter. Please send us an email at feedback@endurancedirect.com with your coverage plan information so we can assist you further.

    Thank you, The Endurance Team

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    Reviewed June 22, 2026

    Katherine should be starring in the new Wonder Woman movie. She is so awesome.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Sean. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceMaintenanceStaffRatesHonesty & Transparency

    Reviewed June 22, 2026

    I've always had new cars. I worked for General Motors for many years and I could get new cars, but I didn't want a new car. I wanted a car for my business. So, I asked where I bring my car in who's been working on my cars for years what is a good, reliable warranty for my car because I know nothing. I've always had new cars, so I don't know how this car warranty thing works. He gave me three names and Endurance was on the top of it. I called them up and they were very pleasant. They set me all up and I had no problem.

    The Endurance representative was very nice. She gave me the information. I asked questions since this is a new thing for me. The price is very reasonable. I have filed a couple of claims since I've been with them. Everything went good. I am limited about leaving the car there because I have my own business and I use the car for traveling and getting to and from my job. I work at hospitals, I work out of my own office, I work for a doctor. So, I'm all over the map. They were insisting on, "Well, next time she brings a car in, we need to look it over," like it was some kind of scam.

    Finally, I was able to stay a couple of weeks ago because I was out of town. So, I left it there. They had their insurance adjuster make sure it was really a real car. The repairs were done. I trust the people where I bring my car to explicitly. I would not bring my car anyplace else but to them. They are on top of it, they're very honest, and that's the only reason I bring my car to them.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Renee. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

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    Customer ServiceTechSales & MarketingPriceStaffRates

    Reviewed June 22, 2026

    When I checked in before I even purchased Endurance, I called around the dealerships to see if they would accept Endurance, and it was one of them that the dealerships would. Endurance's rep was helpful and informative. I wish I could have lowered the price down. But I called and Endurance gave me a bit of a discount after the fact. So far, I used it once and had 100% satisfaction out of it. It was to do the rear wheel alignment.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Richard. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    PriceRatesRental Car

    Reviewed June 22, 2026

    Endurance gave me just about everything I was looking for, like the rental car and roadside assistance. Also, the price is okay to me. It's good.

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    Endurance Warranty
    Response from Endurance Warranty

    We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageTechPriceStaffRates

    Reviewed June 22, 2026

    I have a '23 Ford F-150 and I decided to go with Endurance for the price and what they cover. I shopped around and the pricing was fair. The rep was very knowledgeable of their product. He explained what they have to offer and what some of the other companies have to offer, and why Endurance is better. I did the bumper-to-bumper and I'm quite sure I'm going to deal right with the dealer from whom I bought the vehicle.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Ricky. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed June 22, 2026

    I saw the reviews for Endurance and they had good coverage and options. All the facts that the rep gave me were very detailed, as well as all the information about them and their policies. I got the Powertrain coverage and based on what people need, I'd refer them to different policies that Endurance has.

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    Endurance Warranty
    Response from Endurance Warranty

    Hello, Robert! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. - Endurance

    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaffBilling

    Reviewed June 21, 2026

    I have had Endurance a few years back and would only recommend this company over any others. It’s nice to know that I have coverage for my car with NO cash out of my pocket. At 82 I pinch Pennies every month. Very friendly people and so glad to have them in my life again. Call them and save on big bills repairs.

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    Endurance Warranty
    Response from Endurance Warranty

    Fran, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    PriceRefunds & Payouts

    Reviewed June 21, 2026

    I saw Endurance Warranty on TV and I knew I needed a warranty when mine was running out. Signing up was very easy. I've had three cars on Endurance. I'm down to one now. I don't have to pay for the actual repairs. Just the deductible. Get Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, George. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceMaintenanceStaffBillingRental Car

    Reviewed June 21, 2026

    I saw how much it costs when cars break down and you don’t have an extended warranty. My car is a 2019, and if a transmission or something else goes, the bill can be substantial. I compared three companies and looked at the coverage, cost and cost per coverage. The rep from Endurance was very professional and there was no hard sale. I asked straightforward questions on how long before the policy kicks in, what the policy consists of and the things you have to look for. He was very straight to the point and gave me the number to call if I have any general questions. And if they can't answer it, they said they have somebody who will. The signup process was super great.

    I live in Northern Minnesota so we have snow, and it’s very cold and difficult for a car. If you don't have some type of protection, you might want to think about it. Because if your car decides to quit in the middle of winter, you're going to want somebody who can help you. I even have a car rental. So, the mechanic will look at the car, fix it and I'm back on the road. I got all the perks because it was an add-on package. It was just 39 bucks, which was cheap.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Dennis! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    CoveragePunctuality & Speed

    Reviewed June 21, 2026

    I was not aware until I signed up with Endurance that in their plan, they have a mileage in there, and then they've got an “and”, and then the “and” takes it out to what it would be in several months. That may work for a lot of people, but in my case, it works to Endurance's benefit and not mine. For example, they use my mileage right now, and then the “and” says that the mileage has to go to this point before they can do anything. But I don't drive that much. So, there's no mileage being racked up. I figured that if I worked with that plan or that type of thinking, if I had a problem, it would pop up for another six to eight months.

    The guy that I talked to said, “You gotta start putting on some mileage on your car, so it'll take hold.” I said, “I can't do that.” That's just the wrong answer in my opinion. So, I don't know how Endurance looks at it, but they need to change that category. That’s not a good plan for a guy that only drives 100 or 200 miles a month. That caught me as too late. If I had known that earlier, I might have rethought what I was doing.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dick. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase
    Customer ServiceRates

    Reviewed June 21, 2026

    Endurance is rated number one. Their guy called me and worked everything out. I didn't have any problems with anybody. The guy explained everything and that was it. I signed up, and it didn't take long.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, William. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    CoverageTechRefunds & PayoutsStaffBilling

    Reviewed June 20, 2026

    I paid for over a year Endurance monthly premiums which sounded fine. They told me it covered everything. The contract look like it does. I ended up having a $3000 bill on my 2010 Buick enclave in excellent condition. It just needed some plugs, some ignition work. Asked about air-conditioning leaks. They covered nothing. Zero. Nada! Terrible company. I’d be happy to talk to anybody about this. I would never trust them to cover my cars again.

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    Endurance Warranty
    Response from Endurance Warranty
    Larry, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you, The Endurance Team

    CoverageStaff

    Reviewed June 20, 2026

    Be sure to fully understand what is and what is not covered.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Lewis. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase
    CoverageStaffRental Car

    Reviewed June 20, 2026

    The warranty on my vehicle expires this month, and I need another extended warranty on the car I purchased two years ago. I've always seen commercials for Endurance, and since I've always purchased an extended warranty when buying a car, I decided to go with them. Signing up went fairly well. The reps were very knowledgeable, explained the coverages, and sent me the information to review. The roadside assistance, rental vehicles, and other perks come with all the other coverages that I've had with my extended warranties. So, I had everything that was offered, and I wanted the same perks. The coverage was what I was looking for and I'm hoping everything goes well if I ever need to use it.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Daniel! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    PricePunctuality & SpeedMaintenanceStaffRates

    Reviewed June 20, 2026

    I've had Endurance for at least about five years now, even longer, and I’ve had a positive experience. I’ve had three minor claims, and they were paid promptly. The place that did the repairs took care of it and reached out to Endurance. There's very little difference in the prices between them and other companies, so it is what it is. But for what I got, it was fair.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Ronald. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenanceStaffRates

    Reviewed June 20, 2026

    I have an older vehicle but it’s a luxury car so I needed an extended warranty. There were only three companies I know of and I was going to call Oxford as well, but when the rep from Endurance gave me the quote, she couldn’t hold it. And if I called back, it might be more. I didn't like that part. The rep claimed she gave me a good deal. But I wouldn't know if I can't compare to something else. I got Endurance anyway. She made me pay for it right then and I hope it was a good price because I wouldn’t know. Endurance should hold the price for at least 24 hours to let people weigh their options. Because it's like they're rushing me to get it without calling somebody else who might have given me a better deal.

    I’ve only used Endurance twice, which includes an axle I had done and the shop took care of it. But I don't really know everything that's covered. Endurance emailed all the information and I would rather have something mailed to me so I can look through it. That way, I can make sure I'm not paying to fix something that's covered under the warranty. Other than that, I have no complaints and I would recommend Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Patricha! We're glad to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    Billing

    Reviewed June 20, 2026

    We're elderly and on a very fixed income. We figured it would probably be better to get a warranty right now because we have a lot of medical bills. Signing up with Endurance Warranty was easy. The man took time with me to explain. He was very nice. I'm just now eligible to start using my warranty. But everything I've had so far was very good. It is above board.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Louise. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Sales & MarketingStaff

    Reviewed June 19, 2026

    Roseanna ** was a pleasure to work with. She is both knowledgeable and professional. She very efficiently guided me through the sale of the product that best fit my need. I look forward to working with Endurance. I will recommend you to family and friends.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Tommy. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

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    Customer Service

    Reviewed June 19, 2026

    I had a great experience today, I had some tough questions, and Gordan (hope I spelled that right) took the time to explain everything. I felt like he really wanted to make sure that everything was answered before the call ended. Great guy, great experience, thank you so much!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Josh. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Staff

    Reviewed June 19, 2026

    The person I talked to today was so kind and helpful. Thank you. Bob **

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. We're happy to hear that our team provided you with excellent service. - Endurance

    Customer Service

    Reviewed June 19, 2026

    Terrorist company! Keep sending hundreds of unwanted emails! They do not give up! File complaint with FCC!

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    Customer ServicePriceRates

    Reviewed June 19, 2026

    Just got Endurance. Great customer service. Price was right. Haven't really used it yet but so far it's great.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Mona! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Reviewed June 19, 2026

    So far so good, great experience, would recommend to friends and family.

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    Endurance Warranty
    Response from Endurance Warranty

    Luis, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    Claims HandlingCoverageTechPunctuality & SpeedRefunds & Payouts

    Reviewed June 19, 2026

    To put it as nicely as I can, I would not recommend this company at all. A repair was needed and the dealership recommended the Cam-Shaft/motor and both sides of the lifters be repaired, or the problem will get worse and be returned to the dealership mechanic. However, Endurance would not pay to make the total repairs because it was not worse at the time; instead, they did a partial repair anyway.

    They requested oil change invoices the claim was approved. However, 2 months later, my vehicle needed those previous repairs, which should have been repaired as recommended in prior claim, Endurance knew this would happen; this was a trap, because they knew the cap was coming. The request for invoices was asked again. I submitted the same invoices, but the claim was denied due to the amount of oil replacement, even though they approved prior and had no connection to the damages.

    This really upset me, a new adjuster reviewed and, the claim was approved however, this time I was told I was at the Cap amount of funds (go figure), that was never informed to me during my initial signup. The out-of-pocket amount was ridiculous. And after all was said and done, they would not even allow a rental because of limited funds, which I needed to get to work, very unfair, and was told I still had to pay my monthly premium and then cancel policy. This company is the worse, how do they sleep at night, this caused havoc on myself and my husband's life greatly.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty
    Hi, Tara. We're sorry to hear about your experience and understand your frustration. Our goal is to provide quality service and resolve claims fairly. We regret that this situation was not handled to your satisfaction. To assist you further, please contact us at feedback@endurancedirect.com with your details, and we'll review your case and work to address your concerns. Thank you,

    The Endurance Team

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    Endurance Warranty Company Information

    Social media:
    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd.
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Website:
    www.endurancewarranty.com