Endurance Warranty Reviews

With other companies, I would have to go through a second party if something happened to the vehicle and I didn't want to mess with all that. Endurance was one of the companies that I can deal with directly. They don't subcontract somebody out. Also, the rep I talked to was pretty nice. He explained a lot of stuff because I was asking a lot of questions. I wanted to make sure that it covered a lot of the computer work if something happened to the vehicle and he was really knowledgeable. I was satisfied.

The reps I talked to were 100% helpful. They answered my questions and they were very friendly. I got more than what I expected from Endurance. The price was good for both of my vehicles and so far I'm happy with the warranty.

The reps were pushy as they made a million calls to me. But they were very pleasant on the phone. They had answers to all the questions I had. Then I just gave my credit card for the initial payment.

I just had my truck serviced for an oil change and Endurance paid for it. I had no problem with them. They seem to be doing a good job.

So far, customer service has been good. I will be calling Endurance up about my truck.

Signing up with them was decent. But there was some kind of pressure created that one price only holds for a certain period of time, which I'm not a fan of.

After I talked to them I was pleased with what I heard. I had a claim but they said I needed 1,000 miles before they could pay on anything. That's the part I didn't like 'cause I only go to the store, visit my son and my daughter-in-law and go to church. When they find out you don't put as many miles on your car, they should have a category for that particular mileage for people that don't drive to work. Other than that, I am happy with them.

When I took my car and said I had Endurance, the lady at the Hunt Automotive, which serves BMW, said she didn't want to deal with the company as they seemed to run around and not cover anything. She handled it, but it went back and forth. Endurance didn't cover it, but the guy I talked to tried to make good on it. They came through and they discounted me for a month. I stuck with them and I'm trying to get my fiancé to sign up now.

I was in the automotive business for 45 years. I knew what questions to ask and they seem to know all the answers. They are really nice. The only problem I had was that I never received a hard copy of the policy. I got an email but they said they're gonna send a hard copy and I never got it.

It didn't cover what we thought it would and we're kind of disappointed. We took our vehicle to the Honda dealer and they gave us a whole list of stuff, like the tire rods, and Endurance didn't cover any of it.

BEWARE OF ENDURANCE WARRANTY. THEY ARE A FRAUD. State licensed submitted a claim to repair my vehicle and Endurance Warranty refused to pay for the repairs. DO NOT USE THEM BECAUSE THEY COLLECT YOUR MONEY AND BREACH THEIR CONTRACT.

Endurance gave me a call about the warranty package deal on my truck. The details about every part and every situation were pretty well-explained and I selected extended services for the deal. I recommend getting it for the parts that break down that are covered. It would help out greatly with the cost.

The rep I spoke with was very thorough. She explained everything and answered the questions. Endurance was about the same amount of money as the dealer's extended warranty but I got longer coverage by about 50,000 miles.

Endurance had good ratings. It was more expensive substantially than the other one that I was gonna purchase. But this one, you dealt directly with. There was no third party per se involved. They also explained the coverage pretty well. The only thing I didn't get was a paper. But their customer service was very nice. The rep was there when I was calling back with my million questions. Somebody was always there to answer the question.

The guy who signed me up for the policy explained everything. It sounded reasonable and easy to use.

I got a salesperson that talked me into Endurance and I was really sorry I chose them. She made it sound like it was a good deal, and it's not. I took my car in and it needed all kinds of work, and the only thing that Endurance would cover is the oil change. The mechanic is now doing a bearing, which isn't covered, and that's gonna cost me 500. Also, they're only going to cover a brake pad for $50, and it needs a rotor and a brake pad. I called and I was explained, “Well, for the year of your car and the mileage, this is what we offer you and that's it.” They had it listed part by part, and the mechanic went over it with me. What they don't cover is stuff that really needs to be done. I only got 30 days to cancel. I can transfer it to another vehicle but I'm locked in for over three grand for two years. It’s horrible.

I needed coverage for mainly the engine and when I purchased a warranty from Endurance, the rep I worked with was all right.

I called Endurance and they gave me quotes. I called them back once I decided when I wanted to do it and the person was great. They helped me. I also like their pricing. We got a better deal, especially when we did two vehicles. They were also able to offer coverage on older vehicles than some of the other ones I looked into.

I have a claim going on right now on the vehicle that I bought my standard warranty for. The process was very positive and the customer service was down-to-earth, very friendly and helpful.

One thing I like about Endurance is a one time discount on oil change. My previous provider never gave that to me. I had a problem with my brakes, and they never gave that to me too. Endurance is little bit better than them. I'm waiting to get my refund but so far, everybody’s been helpful.

I recently signed up with Endurance a couple of months ago. Their plans were great. It was also a good experience talking to the sales guy.

I was told about the Endurance offers, specials, and all of my benefits. I said that I was gonna be searching around, and the people said that they would send me the paperwork so I could go over it. I printed it all off. They did a pretty good job. The only thing that I didn't like is they require me to get an oil change within 30 days. Then I have to call them when I'm at the place where I'm getting my oil changed. I wish I could just send in a receipt instead. I had already gotten an oil change and then it was null and void because I didn't call them first. Also, with their hours of operation, if I need services on the weekend and they're closed, that's not a good convenient thing for me. Then I just got a letter from them yesterday saying that the prices have changed and for me to call them back. I'm probably gonna drop them if the price is gonna go up.

I wanted coverage for everything, which was what Endurance told me I was getting. As it turns out, they have tiered plans and they have tiers higher than what I got. Upon questioning them about it, they said I signed up for the highest tier that I was eligible for but they didn't make me aware that I wasn't eligible for the higher tiers. They made it sound as though I was getting their highest tier coverage. More information would have been great. It's one of those things where they didn't technically lie, they just omitted information that would have affected my decision.

I had a very professional transaction when I purchased my Endurance warranty and it was not a hard sell. I also appreciated that they are covering me for the entirety of my loan, which is another fantastic feature. And I intend to keep this car for quite a while so that's an added peace of mind.

The rep was good and told me what I needed to know. The warranty that I had before wasn’t with Endurance and it helped. I didn't pay any cost for the whole repair and I hope Endurance is better if something like that comes up again.

The gentleman I talked to was very nice and informative. Overall, it was a good process.

Everything went well when I purchased Endurance. I felt good about their customer service. They answered my questions.

Endurance has been good so far.

It was easy to sign up with Endurance but as time went on, I was very disappointed in the service that I received. There were some issues with payment on some items that I felt like that they should have covered that they did not. It ended up being about $2,000 on me out of pocket that I don't feel I should have had to pay and they never gave a clear explanation about why they did not cover it. There could be a little bit easier customer service as far as communication and explaining their policies a little bit more.

The rep did a good job when I signed up and making payments for my Endurance warranty wasn't bad at all. He said what the plan was, then I looked at my bank account and said that would be fine.

I took my car to the shop for the first time since I purchased my warranty. I ended up with an over $1200 bill, they didn’t cover basic things like a water pump or thermostat, considering the price I just paid for the warranty. It’s ridiculous how little they cover.

I purchased the warranty around October 7, 2021, paid my initial deposit, then the other half of that deposit on October 14, 2021. The day I was setting up I asked the salesperson if I could do my own oil changes or if I needed to have someone do it, the salesperson stated could do my own oil changes and that was fine, all I had to do was keep receipts of my oil and filter purchase. Three months go by and my car breaks down, I have it towed back to a repair shop and they tell me I need a new engine, since this town was not my home town, I towed the car back to a dealership who verified that I need a new engine. The dealership sent in a warranty claim, the warranty company sent out an inspector who took pictures of the car and sent those in.

Endurance Auto Warranty is a scam. I’d give it a zero if I was allowed. We bought coverage the best when they offered. We had an additional 1600 miles on the car and 49 days their requirements are 1000 miles and 30 days. We had the tires changed on the car and the gentleman said we are going to need new brakes. The next week we noticed a squeaking in the front end. We took the car to Volvo dealership. They found the squeak something with a shock. They said the brakes did changed. And they also noticed some noise in the motors/engine not sure what it’s called.

It was great in the beginning with Endurance, but I realized when I went to the dealership that a lot of stuff was not covered. So I was under a very different impression. On hindsight, I should have asked a lot more questions about the warranty because I don't feel like I was well informed. Endurance was saying that the problem with my car was not covered because it was on the gasket. But the dealership was saying that it was not because of the gasket. However, they said there was no way to replace a gasket and that we had to replace the pot, which would cost a lot of money.

When I got on the phone with the Endurance rep, I was reassured of customer service. The rep was also friendly. The payment was easy to set up on auto-pay. I did it the first time. However, when I needed my car fixed, I took it to the shop. The shop was great that I took it to. But when I would call for the next steps, I never got a phone call from Endurance, like a follow-up to say, “We heard that your car was in the shop. These are the steps.” Nothing to reiterate my warranty.

The reps at Endurance told me what they do but they should be more straightforward and explain themselves a little more when it comes to certain parts of their product. I had a question about something that the gentleman said to me and they misunderstood it. But that's the only part I didn't like.

The girl I talked with at Endurance was very clear and explained everything in detail. She answered all my questions and was very good. I have a seven-year-old car but it doesn't have that many miles on it. So, I plan to keep it as long as we could and wanted it to be fully covered.

Everything is fine with Endurance. The rep explained all aspects of the coverage well.

The phone call was good and positive. I have yet to see if they live up-to their reputation. Representative took the time to explain the difference between their company as compared to others. It sounded good and after looking at reviews online I made my choice to sign up.

The scheme that they use to deny claims! I bought a 2011 Bmw X6 idrive. I took it to a foreign shop to get a full diagnostics and everything checked out good except for brakes needing changed soon. I had it for 3 months before any problems came up. The fuel pump failed on me. I took it to BMW and they ran a $400 diagnostics and seen that the control module and the fuel pumps were bad. The mechanic called them and explained the fuel pump was bad and by the fuel pump going bad caused the module to burn. I paid out of pocket for the module and they denied the fuel pump because they said the mechanic said there was nothing wrong with the fuel pump and the module was the cause.

When I signed up, Endurance talked a good game. But when I got the contract, I didn't agree with a lot of stuff in it. So I cancelled my contract with them within 30 days. The girl that I spoke with blew it up like Endurance was the best, but it's not. She said to me I can go anywhere and that Endurance is accepted all over. But when I started calling all around, people never even heard of Endurance. I didn't want to run around finding somebody to fix my car. I also stated that I only go to one person. But when I called the dealer that I go to, they said they did not accept Endurance, so I didn't want to deal with Endurance. Don't tell people anything just to get a sale or to get somebody signed up.

I decided to keep my current vehicle in light of the tight new/used vehicle supplies. I saw a TV ad on Endurance Auto Repair Insurance and checked into it. The agent I spoke to was trying to be very convincing. It sounded like a pretty good deal so I signed up. However I am currently reviewing the contract in detail to see if there are any gotchas. If I am satisfied, I'll keep it. I have 30 days to cancel it if I'm not satisfied with the details. It's basically bumper to bumper coverage for the first year then just mechanical coverage after that.

The gentleman that I talked to seemed very forthcoming and knowledgeable about the product. But it's a bit pricey. It takes a lot out of my budget.

I was under the impression that Endurance covers everything from bumper-to-bumper. I was told even maintenance, besides tires and stuff like that, was covered. But when something actually happened with my vehicle, I came to find out they don't cover anything. And if they do cover, they cover it partially. They refunded me for everything. It wasn’t a problem. Still, I was lied to.

When I spoke with their representative, he sounded very knowledgeable. It was kind of a mixture of a sales pitch and knowledge. It wasn't extremely pushy. He was a good sales representative. With other companies, there was too much talking and too fast talking.

I got the Endurance warranty, and I thought the plan was good. It was fitting my budget. Overall, I liked it. I'm gonna call to cancel, though. I don't have the vehicle right now, so it would not make sense for me to be paying for the warranty monthly.

It was kind of annoying when I was signing up because they were talking to me in terms that I didn't understand the coverage. I had to tell the guy that I would call him later and then I did my own research. But Endurance should have simplified it for me. So it would have been easier for me to understand what they were talking about. But overall, I was pretty satisfied with the experience. The extended warranty was pretty good for the money.

I purchased my policy 9 months before I had a problem. When I went to get my water pump fixed I was told it wasn't covered because the mechanic wrote down the wrong mileage on my car. Even though I could prove it was a error, they refused to pay. Then 6 months later my power steering pump went out. The claim was denied that it was "normal wear and tear". I then had a traction control problem and that was denied because it should be covered under a recall. My car was not eligible for the recall because it was produced later in that year after the problem was discovered. I paid over 2 years $2400 and every claim I had was denied.

When I reached out to Endurance, the rep was very pleasant. He explained everything to me and told me about the one-time thing that I could check the battery, although he didn't tell me that it was only so much money towards it. They don't send out hard copies of the contract and I had to print it myself on someone else's computer. Then, when I was reading it, I realized that it's only like $45 that goes toward the battery on a one-time basis. The batteries cost $107. They need to be upfront, especially when the customer gets the plan that covers supposedly bumper-to-bumper.

Before I signed up, I checked out Endurance's website and everything was straightforward. They called me quickly. Because when I started looking for something, I put in my information and all of a sudden, all kinds of stuff started coming to me. I would have liked to have more time or more miles on my warranty. But that is the only thing.

Signing up with them went smoothly. The rep was helpful and answered most of my questions.

I like everything about Endurance. Their rep did real good. When he explained the warranty to me, I understood the different packages and I decided to go with the one I could afford. One of the perks of having Endurance is if I'd be traveling abroad and the car breaks down and it's gonna take a couple days to fix, I'd have a place to go and a car to drive. I like that.

The gentleman that I spoke with was able to answer all my questions and there was no pressure from him. Everything he told me seemed right on the up-and-up. I wanted the coverage to be similar to what the dealer had provided initially. Right now, it looks like I'm gonna overlap on some of the coverage. But in the long run, the length of the coverage made a big difference as well.

I was told that my policy covered everything but in actuality, it doesn't cover the whole vehicle. It doesn't cover the important parts. It just covers the accessory parts.

The representative was fine. My only complaint is she said they would send me information in the mail about the plan and the coverage and I never received anything.

I purchased Endurance for my 2014 4Runner. It was the best option for me. It’s a good deal. Go get it, too.

My car was totaled but Endurance gave me all kinds of runarounds. I'm still trying to get this service cancelled. Their people are pushy. Anything that I say, the rep tries to rebuttal and say that I should keep the service for certain things. But I told the rep that unless they're buying me a car, they shouldn't tell me what I should keep. The agents were very sarcastic when I told them I no longer have a car. They kept telling me, “Well, you're going to get one eventually. So why don't you keep it? Why would you waste your money?” It was disgusting.

They covered quite a few things and it was more than the other companies that I was shopping around with.

The sign-up process was easy and Endurance has been okay so far.

Endurance was the only company that offered coverage that was within my price range at the moment and also covered what I was looking for, such as the powertrain warranty and a few of the sensors. When I was signing up, the rep was able to answer a lot of my questions. The only thing I didn't like was that he said that I could split up the initial payment but that wasn't the case. They ended up taking out all of it so I had to deal with some problems with the bank on that. But other than that, everything has been fine so far. Getting this coverage has taken away the stress that I had if something happened. My biggest fear is having a transmission or something go down and I wouldn't have a car. But if that were to ever happen, I feel confident in the coverage.

I had a wonderful experience signing up with Endurance. If the plans that were offered would be cheaper, I would love it. But it was a good fair rate.

I felt that the better choice was to go with Endurance but that was a huge mistake. It was a good value from their paperwork that they had provided to me and I thought the coverage was going to be great, but that turned out not to be the case. I took the car in recently to have some work done because the dealership had said that they weren't able to tighten up the transmission lines anymore. It was causing a leak. I turned that in to have that claim but Endurance denied it because they said the transmission lines aren't covered.

The representatives were nice. They had a lot of information, and they were ready for any questions. I didn't know that I had all the questions in my mind that I wanted to ask them beforehand. But they were really good about answering all my questions and they definitely gave me peace of mind. I was very satisfied. But I had a couple of claims and they weren't covered under the warranty. Endurance only covered part of the oil change and that was different since they said that I would get two a year. The other thing was I had a hub go out, but they said it wasn't covered under the warranty. But they covered the tow into town after the hub so it was pretty good. I would just encourage consumers for the warranty to make sure they look over what's covered and if they want anything particularly covered.

It was easy to set up a payment plan.

When the dust settles... If you had asked me about Endurance and their Coverages/Protection a year and a half ago, I would have given them a higher rating than my previous extended warranty provider. I thought that since they had treated me fairly on my previous vehicle, that I would transfer/register my 2015 GMC Truck to them as well- hopefully to benefit from a multiple-car discount as well as the continued service and coverage.

Everything went fine with Endurance. They're great. I like their program, I liked the person I talked to, and they're also rated around the top four in the country. My main question was, since they have Cadillacs, if they authorize genuine GM parts, and they said they do. Not everybody does.

I did some research on different companies and Endurance was relatively well reviewed and they fit within the kind of price point we were looking at. But their reps weren't as knowledgeable as I would have liked. I needed to call multiple times to get all of my questions answered. But they were helpful and honest. So that was good.

The words that Endurance has written down seemed like they have a little better product than the other companies that I looked at. I've filed a claim but they didn't cover it. They said it was a hose which is a wearable part. But it sounds like every company does the same on certain products.

The rep was very nice and setting up the service was very easy. He explained the coverage but I'm 85 years old. I’m still awfully sharp but I gotta have something to read. All I got was a welcome letter, how to update automatic recurring payments and the disclosure of what their limit as far as sharing. If I had a folder or a pamphlet, which would be very nice to have, it would sure help me and make me feel better about it, too. Other than that, I was very satisfied with Endurance.

Out of all of the companies that we researched, Endurance was the best option to go with. They offered more and had more discounts than most that we were looking at. The rep was nice and very professional. She helped us out. It maybe took an hour to get it all situated and ready to go so I love that she was there to answer any questions we had. I didn’t have an issue and neither did my husband. My car broke down and I didn't have a warranty. It was an unexpected bill and to know that if it does happen again, I can be covered by having the warranty. It covers oil changes and my tires so that's a little help too, especially with us because I have a family of five. It’s something you don't have to pay for.

When I bought my warranty with Endurance, I was apprehensive as I heard horror stories about the other warranty companies. But I took a chance as they were high-rated. I'm glad I did because when I had a claim, they handled it well without a lot of red tapes that a lot of companies could put through. A week ago, I had some issues with my automobile, and I called them up. I had it towed to the mechanic of my choice. My mechanic told me that the timing chain on my car had went and a couple of other things that went along with the timing chains.

I have a 2008 vehicle and there aren't many companies that would cover that. Endurance had a wide array of plan options and they also have a lower deductible. I tried to file a claim for brake rotors, tie rods, and wheel bearings which they are supposed to cover once a year. It was denied because none of the items were covered under the warranty. They said the brake pads were metal on metal, that's why they didn't cover them. My repair shop was very frustrated with them. They said that they spent two days, just back and forth on the phone with Endurance. The way that they handle the claims in the repair shop could be improved. There should be a direct line for the repair shop to contact them, instead of having to call the customer service number and be put on hold. But, they paid for the oil change.

When I talked to their rep, I asked him one question that he really couldn't answer and that kind of bothered me. I asked about the bad ratings up here and why people say Endurance didn't cover their car problems. He was beating around the bush and he didn't answer it to my satisfaction. I see that they don't focus on a bad review and they need to. More customer service reps need to explain it better than just telling me what they want me to hear and not answering the question. But they were very respectful.

Setting up the plan was pretty easy. The only thing that was kind of a glitch was it was supposed to be payments were the same as cash. I was shopping to pay cash, but when I told him I was gonna make payments, the guy raised the price. And it was a couple of hundred bucks. Also, the rep was offering me $300 if I signed in soon and that didn't appear. Those things were a drag. Those guys were salesmen, they're not mechanics. So since they won't be fixing my car, it's not like I hold a grudge against Endurance.

Endurance was able to provide me with more coverage than the manufacturer's warranty. The representative did a great job. She had a good knowledge of the product and did a very good presentation.

The representatives were courteous, answered all my questions, and explained everything to me.

Endurance has a one-year payment and a three-year coverage. Their rep was very professional, pleasant, and informative. He answered our questions and called us back when I thought it was a scam. On the whole, the people at Endurance were patient, they weren't pushy, and they let me decide and call them back.

The signup process worked out really well. At first I was reluctant because the reps talked fast. I would stop and ask them another question. There were more details to it than what they were telling me. And so I had them email me with some of the information so I could read it also. Everything seemed to be factual from what they were stating. Having a warranty is a peace of mind.

Endurance was insubordinate and inaccurate with the information. The person who was my contact lead was very rude and wanted to curse me. He was blowing on suggestive undertones in his speech. I told him that, for one, I'm a customer. Number two, I’m elder. Number three, I served in the military. So, my respect is due. I'm not with them anymore.

My dealership had some experience with Endurance. I signed up with them and they were very informative and they helped. When there were some things that came up with the car, I filed a claim. Endurance did not pay for most of the things that were submitted. There was only one random thing that they paid for. I was calling them to cancel the warranty. But I ended up taking the car back to the lot so they put the cancellation process on hold waiting for me to get a new car and then I may continue it. But I may not. I wasn't really happy with their service. Some of the things that were going wrong with the car should have been covered but they decided they weren't for whatever reason. I was a little disappointed with that.

The people from Endurance were very nice and they gave me what I wanted. The purchasing process was very easy. I was just promised a hard copy and a card to put in my wallet, and now, they're telling me they can't give it to me. When I didn't get my stuff through the mail for a while, I called the number that I was supposed to call, and the girl that answered told me that they don't do that anymore. It really makes me very upset that people are not catering to the elderly people. They're catering to all these computer wizards, and I don’t appreciate that at all because it’s like they’ve thrown us to the wayside.It would be a great improvement if they would send me what I want.

The rep made it sound like Endurance was gonna do a lot more than what happened. She said they would cover transmission but that was a lie. She also said that they would cover one complete brake job. Come to find, out, they only cover $130 so it wasn't worth it. I paid for the cost out of pocket. Also, I was 23 miles away from my 1,000 miles. Something got messed up with the mileage on their end and it cost me $4,700 to get a transmission replaced.

Endurance Auto Warranty covered everything from gaskets, little washers, and up to major repairs. Everything was explained to me. I just missed a question or two so I called back a couple of days later and talked to one of the reps. Then almost everything was done over the internet.

Endurance gave a free year of service as far as the price is concerned and I liked that. After I read a few reviews, I decided to go with them. Customer service was pretty in-depth and answered all my questions. Just having somebody that was straightforward and explained the differences in some of the local brands was good for me. I trust them to be able to take care of whatever I've got. For what I'm looking for, Endurance was definitely good. They sent me some good documentation about the warranty that was really thorough.

So far, Endurance is okay. I used it on my brakes that were squeaking. I got my brakes done at Firestone and they did the rest. They said they should be paid 149, but Endurance only paid 69.99. When I called back to find out why they didn't pay the 149, they said that it was just because they only pay for the certain parts for the brakes. The brake pads only cost 69.99 and that was what Endurance paid.

I was shocked that Endurance was willing to pay for something that was substandard instead of a comparable OEM ignition coil. That's not right. According to my reading of the warranty, it said that the ignition coils were covered but it didn't say specifically that it's for a generic ignition coil, not for a DENSO or an OEM Mercedes-Benz ignition coil.

The rep could have done better as far as explaining other tiers of coverage besides just the top one. He sounded like he was in a rush when he called me. He said, “I don't know why you’d want anything but the Platinum.” I said, “I would like to hear the options, but okay.” I liked the cost.

Endurance is an old reputable company that I grew up with. They offered me a better and more comprehensive plan. I cancelled the warranty I had that time and took Endurance. They beat the other company's prices and they gave me more services. I’m only paying about 150 a month. The only thing is I can’t make any claims until I get 1,000 miles on the car. So far, I haven’t driven my car enough. If I only have 900 miles on my mileage and my car breaks down because it's taking so long to put 1,000 miles on my car because of the pandemic, that wouldn't be fair. That would be the only thing that I am concerned about. I only have 45,000 miles on my car. Corvettes keep their value based on their miles.

Endurance has some stuff that my warranties on two other vehicles didn't cover. I assumed that it's bumper to bumper except for electric. At the initial point, they pitch everything. Once they go through all the coverages, the guy breaking down the coverages was very knowledgeable on each of the coverages. When I took my vehicle in, the dealership told me I needed to replace the strut. They called Endurance and told them what the issue was. They had to go through the warranty and see where it highlights what it covers that pertains to what we're trying to fix.

Endurance gave me more coverage on miles. They bumped it up to 250,000 miles. Customer service was nice and they told me a little bit about how to submit a claim if I need any work done. I'll just give the shop Endurance's number. Endurance, on the whole, helps. I had to extend my payment out and they worked with me with that.

Endurance has been there for a long time and I found that Endurance is better than others.

The reps explained to me the policy that I bought. They also explained to me what I can do in case something happened, or what the warranty would cover if something happens. It seems like everything is good.

The rep I had was very fast and responded the next day or so. I went with Endurance because of the coverage and the options that they have. The price was competitive too. I wanted to have as much coverage as possible. My cars are BMWs with expensive maintenance. I wanted coverage mostly for the powertrain and transmission. Endurance has some options for the suspension, exhaust, stereo, and AC. I'm very satisfied. Customer service was very friendly, they follow through, and it was an easy process. My boss bought a used Audi so I recommended to him to get an extended warranty and I gave him the contact and the website for Endurance.

The person I talked to was real nice and confident. He seemed to know exactly what he was talking about. One thing I liked was when he said if I put my car in the shop, I would get a loaner car.

I submitted inquiries to other warranty places and Endurance was the first that respond. The rep was very thorough and answered questions that I had. Endurance does a good variety of what's covered in the policy and covers what I need, but for someone who may not be able to pay for it, it's not that cost-effective in addition to car payments and insurance.

When I asked about maximum payout I was told 10500. When I got my policy it was 2500. I canceled. If that’s the way they do business I would not be comfortable wondering what kind of story I would hear if I had a claim.

I had one repair happened when I was out on the road. I was able to take the car directly to the GMC dealer and they dealt with it. Generally, their experience with Endurance is very good.

I purchased an Endurance warranty for my new truck. Somehow there was a mixup and they didn't email the information to me that I needed because you have to print your own policy. I had to call them and they send it off to me right away. So far, so good.

Endurance is a company that doesn't even collect their own fees. So, I got all twisted around because my credit card company challenged them and wouldn't pay them. So, we went around and around and cancelled. It was a mess. If they can't even manage to collect your own money, what it would be like when it comes time to pay? Find out who collects these companies' money. If it's PayPal or one of those other off the wall companies, don't waste your time.

Endurance offered the best value and was also reliable. The reps were great and at one point, I was transferred over to a manager. That guy have been doing it for too long and knew exactly what I was going to say and how to respond to it. You could tell it was monotonous for him but he was willing to work with me the best he could.

We wound up having to get some new U-joints put in my truck, and it was all covered with no problems. But I traded in the truck. I called Endurance three weeks ago and said I need to cancel my service because my new truck has a factory warranty, but the rep hung up on me. Other than that, the service was great.

I bought a warranty and setting that up was easy.

Endurance offered a little bit more than any of the other places I've inquired about for the buck. The experience I had was good. The only thing is make sure that when the reps talk to a customer, they are very clear and understanding so people would be satisfied and know what they are getting into.

Endurance's plan options look good. We had a couple of bumps on the road with respect to what they offered and quoted and getting confused. But it got worked out.

I liked what the coverage with Endurance was, so I bought it. It was fine with their customer service.

Customer service was wonderful and the purchase process wasn't very long. The coverage option I got would cover more the things that I thought would go wrong with the vehicle. It was a great experience.

This is the best I found on the market. It includes oem parts, maintainable road hazard, abs, other qualities. The shop I use said it is excellent warranty and ready to work with. They explain everything it the policy. Fget were very easy to get explanation.

Endurance was the only one I could find that was decently priced. However, they have limitations. If it's above a certain level or you have certain kind of modifications done, they won’t cover it. They only cover it up to a three-inch lift and I put four inches. There's no point of having it if they can't cover if something breaks. But you can't cancel them without making it a headache. They don't do it over the phone or on their website. You go in or call them. You have to fill out a form then have it notarized before they'll cancel it. Normally, when you cancel, they'll give you the previous month but Endurance doesn't do that. You don't get your money back. Also they said until they get that document that shows that it needs to be cancelled and the reason I want to cancel it, they will continue to pull my funds. I'm still fighting to cancel them. I had to call my bank and freeze their request.

The nozzle that ran from the car to the gas tank needed to be replaced and I thought Endurance covered that but they didn’t. I was so shocked. The dealership said that Endurance only covers mechanical and electrical and that’s not mechanical or electrical. Endurance handled my previous claim but this particle thing cost me a lot of money. But Mandy with customer service is great. She was the one that really broke it down and explained everything to me. She went above and beyond to help me out.

The rep was nice and excellent. At the time, I didn't have the downpayment but I called back the next day and the down payment amount did not change. So, Endurance honored that, because I had to move some money around in my account. I appreciate that. You are safe to go ahead and sign up for the services and my amount a month is not bad at all.

The signup process was easy. It was just whenever I needed to file a claim, it didn't go as planned. My truck needed a transmission and Endurance didn't want to cover the cost because I didn't have a receipt of the 150,000 mile maintenance on the transmission. I didn't have the documentation due to the fact that the company that serviced my vehicle closed during COVID. So, there was no way for me to get that information. I only needed Endurance for the initial reason of me getting them. I took my vehicle in for service, and they canceled the policy. They refunded me the money that I paid. They allowed that to help go towards the repair, since they couldn’t help me cover it. It was terrible.

Endurance could have gone over the rental car thing with me a little bit better. But it was just me thinking that I could get the rental car as soon as I take my car to the shop. They have a diagnostic and then they only pay after five days after they diagnose. My car was in at nine days, so I ended up being stuck with the other bills. Then they made the reservations for me. They picked up the car. When I got to the rental place, there was no car for me, so I was stranded there. The rental car company made me upgrade in order to get a car so ended up in an SUV. But other than that, everything has been going good.

Setting up my coverage online was very easy. I didn't have any issues understanding the terminology and just understanding what the next steps were once I got in their site. What is like is the replacement of key fobs. I have one that is not working correctly and I need to get it replaced. But I wanted to get something a little more than 100,000 miles coverage. Endurance offers it but the cost is a bit more than what I was willing to pay. If they decreased the cost a little bit, I would have gone with a higher mileage warranty on the vehicle.

The sign-up process was very easy. The rep went over the different plans with me.

I had a previous warranty and they failed us to meet our needs. I checked online and Endurance came up as being one of the top companies to go to. They were clear on what the coverages would be, explained it all, and explained what the cost would be and what it would be covered. I was very comfortable with what they shared with me. For those looking for extended coverage, know the reputation of the company you're dealing with and that they will stand behind the promises that they make. Endurance has that reputation and that was very strong for me. My previous one that is a named company did not do that and so they cost me a lot of money in that respect.

I dealt with customer service twice and it wasn’t all that great. It was very brief. They didn't seem terribly concerned and weren't quick in giving an answer.

Endurance covers the infotainment, the high tech stuff, and no one else did. Also, their rep was knowledgeable and courteous.

The representative was good with the way he talked about the company's warranty services and the way he broke everything down before I signed up. I didn't have any problems. I just haven't used my warranty yet. But I will next week though for an oil change.

I enjoyed working with Endurance. Whenever I called them, it was a good conversation and that was very helpful. It's peace of mind for me. But still haven't got my paperwork from them yet and it's been quite a while.

My payment was a little high so I called Endurance back and told them that I would need to cancel. The rep was good. She took $500 off the balance and lowered my payment from 100-something to $85 a month. So, she was very accommodating. Everything so far has been an easy process.

Endurance was a better deal than the company that I had. The reps sent me the contract because I love paper so that made me happy too. They were really smart and informative. I had a couple other people that I had worked with that were very pushy but the reps with Endurance weren't like that. They were very easy to work with.

The only thing was that I didn't get a physical piece of paper in the mail. I only got an email with the PDF file, which I do not like. I'd rather have a physical piece of paper. They said I could print it out myself but I told them to send it to me.

Called to have my name removed from their mailing list and the rep refused to acknowledge that I did not want coverage. Very bothersome company and borderline scam. Stop harassing people. Stop wasting paper. If I wanted your ** "coverage" I would have done so on the first attempt out of 200 "last chance" attempts.

Different reps were different things. They didn't have the plan I was looking for. I referred them to my husband and they told him that I would get a cheaper thing on my vehicle since we have multiple cars. I haven't seen that yet. We've been lied to about that.

One of Endurance's reps called me and gave me the same story as far as some of the stories I heard about CarShield. So, that made me switch from them to Endurance. I had a rep explain the different plans to me. The only problem I have is they are supposed to send me the contract papers. I'd like to make sure I got all the information. But I would be glad to recommend them to a friend or family member if they were interested in getting an extended warranty on their vehicle.

We were considering two warranties and Endurance seemed to be good, where we just pay off the total policy amount and didn't have to make any more payments when done paying the $5,000. Also, we were comfortable with the person that helped us set it up.

My experience with the sales rep was a 10. Endurance is a good coverage. It’s worth the payment. What it’s charging is very affordable.

I was satisfied with the way the rep presented the policy, which was why I signed up. The payments that we agreed upon was within our range.

Thought was good deal-What was discussed on phone. When received contract things were not completely same as discussed. 1. 30 days before could use service, contract showed 30 days and 1000 miles before could use service (WAS NOT TOLD TO ME). Deal breaker Nov of 2021 drove 87 miles, it would take a year to use service. Shorted amount paid to them; paid $215.00, Refunded $195.05 with no explanation. Sent email for rest have not received $19.95-NO CALL, NO EMAIL! CONTRACT and REP STATED ALL MONEY BACK in 30 days if cancelled!

The rep was a good guy. He knew what he was talking about and answered every question that I had. Everything went smoothly.

I have a car that needed some warranty on it and Endurance had better coverage than I was looking at. I signed up over the phone and it was quite interesting and easy.

The rep was very professional and helpful. We got a good warranty plan.

I’ve only had Endurance for a few months and everything seems to be going pretty well. They had the best price and coverage than most of everybody.

Out of the people that I talked to, Endurance seemed like they were gonna be easy to work with. Their representative was nice and he told me what some of their prompts were. He got me signed up. The only thing I didn't like was they would not send me a hard copy of everything. They said I have to get it online. I checked the spam but I never got it. My car is in the shop now and it's been a whole week. The last thing the man told me was they were waiting for Endurance to okay the repair.

Updated on 12/11/2021: Update from the other day. Called to cancel my policy, was on hold for about a half an hour, (must have been a lot of people cancelling). They sent me form to fill out to my e mail. Had to fill it out and send it back snail mail (sorry USPS ) and it HAD TO BE NOTORIZED. Still no stars.

Warranty was not fully explained as to what is covered. I had a claim and this claim was not covered as to the wording of repairs being done and I took this warranty on all reviews but I had TWO incidents and you mean neither was covered which I was out nearly 3000.00 dollars.

I brought a 2014 Nissan with very low mileage but I was still concerned about warranty coverage and Endurance stood out to me. So when I called my first experience wasn’t the best but another customer service representative made everything right. That’s all we as customers want! I would recommend Endurance to others.

Something went wrong with the truck and I took it in. Endurance said that I didn't meet the 200-mile marker to get it fixed in which I didn't understand, that I needed to have 200 more miles driven on the vehicle. I told them that if I knew I needed 200 miles, I would have done that. Something just went wrong with my vehicle and they should fix it. They said that they couldn't do that and that I need to have a total of 1,000 miles. This was ridiculous. I paid for insurance. They were supposed to help me no matter what. I was paying on time. Why would I not drive the mileage that they want if I knew something was wrong with the vehicle? They just found a way out of fixing the vehicle so I got out of that. It was too much to go through with them. I canceled my warranty. They suck and I would never do business with them nor recommend them to anyone.

When I signed up, I didn't feel I was misled in any way, shape or form. It surprised some of the people in the automotive resale business that I got that policy with that price. They told me it was a good deal at a good price.

I talked with the reps and they were very courteous and timely. Endurance should make it cheaper to buy the extended warranty but everything was good.

I originally had signed up, and then after reading all the brain damage from Endurance, I decided to cancel it. I've come to realize that they all stink. If you need to put a claim on an extended warranty, you staying to just get beat. Taking the money was easy. Getting the money back was a little more difficult. When you have a problem, it's like anything else with insurance, they don't want to pay.

The sign-up process went really well. But when I tried to file a claim for my wife's car, there were so many issues that it’s become a problem in my area. The biggest thing is where I live and the maintenance rate is higher than what Endurance will normally cover. My wife pretty much gave up on the claim and just took the car to a shop to get it done. We were already waiting three days and I already had a rental car for a day and Endurance didn't even do the coverage on that.

They have plenty of different plans. I wanted one similar to the plan that just expired, and that's what I got. Everything was fine.

I was looking through my Carshield policy and I didn't see the initial coverage that I thought was being covered like brakes and minor stuff. I cancelled it and went with Endurance. I went over what was covered with a fine-tooth comb. Customer service was very helpful and they allowed me to do partial payment for the initial payment. An extended warranty is a safety net. I haven't had to use it but I don't know what's gonna happen this winter. I purchased the car a couple of months before I signed up with Endurance.

The signup was easy enough. I felt comfortable.

The product was explained very well but I don’t like the way that Endurance does the payments. I like to simply go in through my bank and check off and pay them every month. That would allow me to choose the payment date rather than having to remember that Endurance is gonna pull money out on a certain day, and that date does not correspond with how we pay our bills, so it's a hassle for me to do it. But I liked the policy, so we did it. I was very satisfied with the sign-up experience, which was easy. But I'm not satisfied with the payment option. I get it that that’s the way they do their payments but it’s inconvenient for me. Still, Endurance is a good choice for us and we've recommended it to others.

I like what Endurance offered and decided to go with it. They did well because I had specific questions from past experiences and they answered everything I asked. We were on the phone for quite a while and I felt confident in getting the service. I had to do a multi-week initially and they were even willing to work with me on that. I was very satisfied. I would recommend them.

The Endurance sales guy that I talked to was phenomenal. I looked around and ended up calling him back.

I'm loving Endurance. They were the first one who accepted my car and gave me the lowest rate for everything that they covered. I worked with mainly one rep there and she really worked with me because I had to set up my deposit, my initial down payment and I had to break it down. In most countries, the initial payment is the initial payment. It will not be broken down.

Endurance offered the best overall package and it was worth the money. Their reps were very good.