Endurance Warranty Reviews

The Endurance salesperson was great. We researched them and they seem to be considered the best in the marketplace. It's 2,500 bucks over time and then we're covered till 130,000 miles or seven years. It's for peace of mind insurance. We recommend it to people if they can afford it.

Signing up with Endurance was easy. They cover oil changes and breaks. I used it for an oil change and I was concerned the place doing the oil change would have difficulty trying to get it covered. But that surprisingly went smoothly. The only thing was I made my initial payment to Endurance and it didn't go out. I was late and they called probably five or six times. Every time I would say, “Look, I told you it's out. It's sent, you just haven't got it yet. Can you make a note of that?" What happened was a glitch on my end but they didn't have to beat me up with phone calls day after day. I set up an automatic payment through my bank account, which is working now.

Man, all I can say is Customer Service, didn't apply my deposit correctly, which was much more than required...so my payments would be lower. In order to fix their mess, they wanted to cancel the contract and have me to have the burden of starting a new contract. I almost canceled the whole thing. Whatever happened to GOOD CUSTOMER SERVICE?

I reached out to this company because of the reviews, but there are concerns with the professionalism of the sales people. A sales representative was very rude when I started asking questions about the specifics of the plan. This was very troubling to me and also a red flag. Be careful.

Endurance gave me a good sales pitch. But their maintenances, I have to go read between the small print. I took my vehicle to the new Dodge dealer in North Knox. Endurance preferred to go to a chosen dealer but if you can go to a Dodge dealer, that would be great. I have a 2008 Dodge Avenger and it had 80 something thousands of miles on it. I had some problems with my transmission and I had some other noise with the front end making noises. The dealer checked and said the brakes were all good. The first time they checked they said the transmission fluid was a little brown but there was no metal in it. I told them it was shifting hard and there was a humming noise.

The claims process was easy. My service advisor did all the work and got it done for me. It was a $800 bill. But I only had to pay a $100 deductible for it so the warranty was pretty beneficial.

They had the best policy for what I wanted.

Company refused to honor my extended warranty. No clear justifications of why. Constant avoidance. This is how they treat Veterans. Thanking me for my service while offering poor service. Stay away from this company.

I had the warranty for 45 to 50 days on my last vehicle and there were some stuff going on with my axle. When I called in to try to get it taken care of by my extended warranty, they wouldn't cover it because they said that it was preexisting damage already done to the axle. It was the first time it had been diagnosed for me and Endurance would not cover it. So, I had a bad experience before. But I've got a new vehicle and I decided to keep Endurance since I already had been paying into a contract. They were very good about switching my down payment and everything over to my next vehicle that I had bought. So, the service has been great with Endurance.

When I was on the phone with Endurance, I questioned what the policy convers. The person told me everything including the difference between bumper-to-bumper and powertrain. He also told me how much it would cost and the initial amount. The policy covers towing anywhere and I could take to it any mechanic I want. The only thing they do not pay for is wear and tear, like tires and brakes. But they pay for things like anything with the front end. If I have to get a new engine, I'll get it and they'll deduct $100. I'm also entitled to rent a car.

I got a brand-new car, and I wanted to cancel my auto warranty. When I had Endurance a year ago, they didn't cancel the auto warranty. But this time, I have to get a notarized letter just to cancel my auto warranty. I didn't even have that car anymore. So I didn't understand that.

Their customer service is pretty good. They reached out during the sign up and they were very helpful. Signing up with them was pretty easy. They have certain things that they don't even do that I'm realizing since I'm actually using them now. But that's warranties, they only do so much. I've only did one claim, and it has not been fulfilled. My car is still in the shop waiting on a response from them. It's been about three weeks since the shop contacted them.

I violated one of the rules so when I needed the service, I was denied by Endurance. I was supposed to have given my current mileage at the time of the application. I didn’t wanna go out in the rain so they said, “Call back in the morning early and get that mileage in there.” I called back in the morning and tried to put my mileage in there. They said somebody had already taken care of it. When I went to have service on my car, I was told that mileage didn't add up. I had to pay $1,400 out of my pocket to get the repairs for the entire brake system, front bushing, and shock absorber.

Endurance takes their payment once a month and the only time I've used them, I ended up paying for half of the bill and I'm still not sure why. I've asked numerous times for them to send over a booklet that shows exactly what's covered. It's not different from the warranty paperwork that I had on another car before this where I was told that it covers all these things but it only covers the drive train and only part of that. I ended up paying $500 out of my pocket so I'm not really happy. I get 20 or more calls a week from different companies that offer the same thing and for less money.

This is a good deal and the guy I talked to was very polite and nice. Best price I could find. Three years free coverage. Can be paid monthly and is affordable. I feel much better dealing with this company.

I chose Endurance even though they're a little bit too expensive. Also, the explanation of the policy and what it would cover could be better. I was thinking that I was going to get a policy in the mail. It went about two months, but I didn't get anything. I called them and spoke to a lady. She said they don't mail out paper policies and that if I wanted that policy, I had to download it.

The reps were very polite and very professional. They were quick to answer my questions and concerns.

I sent in the money, but it took Endurance so long to respond. I never got the paperwork. They told me it was supposed to be out in so many days. I never got it. I had to call back in, then the guy gave me a bunch of baloney about it and said, “We're gonna send you an email with one on it.” And that took a while. I just called back in and told them, “I'm dropping the contract. Just keep the money. I'm outie. ‘Cause if it takes you guys this long to do this, then it’s probably going to be a problem if something happens to the truck.” So, I dropped them. I told the lady when I talked to her, “We're canceling this account. I don't want to have anything to do with it.” But she came back the next month and charged my bank account again. I had to go through my bank because they kept charging my account. I'm dissatisfied with them. But they sent a check for the initial startup fee.

The rep I talked to was good. Get Endurance. When the regular warranty goes out, you need some back up.

Endurance is great. When I got my vehicle, I had Endurance on it and I redid it when a representative called me. He was good. He covered everything. My only concern was I wanted to make sure that I wasn't sending my money to somebody that wasn’t Endurance and he clarified that for me. He sent me everything on my email. I wanted it to come through paperwork, but he wanted to put it on email.

The person talked so fast and rattled of a lot of stuff while saying, "This is a recorded line" (which I didn`t hear) and I thought I was getting a good deal so I bought it. Well after I downloaded the paper work I noticed that we couldn`t use the warranty for 30 days, which is fine but I surely didn`t hear AND 1000 MILES. After I downloaded 38 pages of the contract and started to read it and I saw AND 1000 MILES I called and told them I`m cancelling. We are disabled and retired. We wouldn`t put 1000 miles on it for at least 4-6 months if not longer.

They were very helpful in terms of getting the information to me and telling me what coverage would entail. Setting up the payment plans was very simple, as well.

It's a good plan but it's pretty hard to put claims. That's one thing I don't like about Endurance. I was told that I could go to the dealer and they would cover the cost. I went to the dealer but it didn't look like the dealer was working with them. It was not a seamless experience. It’s a little bit of a pain to try to get your money back. Endurance could work with the dealer and make it easier to pay the money. They're supposed to pay directly and not for me make a hundred claims and go through a hundred hoops to get the money. So far, there's no benefit. Hopefully, in the future there will be benefits.

When I spoke to Endurance, what they said made me go with them. The reason I cancelled my service is the dealership said they don't take Endurance. It took too long for me to get my money back and cancel. I had to go through different departments in order to cancel. It's crazy. Endurance emailed me something that I gotta get filled out, notarized, then get sent back. And it’s 30 days with them to process it. It took another two months for me to get the check. That was difficult. But everything is said and done now. You have to look around and find out who accepts Endurance. If you don't find anybody, it's pointless.

I called CarShield first and wanted to see what they had, but they were trying to lock me in right away. I never deal with the first company. So, I sat back and I was like, “Look, I gotta call someone else.” I called Endurance and they offered a little bit more under their coverage. Whatever they were able to cover was good for me. Signing up with Endurance was easy. So far, everything's all good.

If I ever had any problem or situation, Endurance has been very helpful, especially with getting signed up.

It was very good with the rep at Endurance. She went over everything with us including the pricing. The payments are very reasonable and I can't see not having it. It’s a peace of mind. You know that you have that plan there and that if something were to happen with the car, it’s taken care of.

I've had this warranty for 4-6 months now and had my first need for this warranty yesterday. I called into Endurance and they told me that the service I needed would be covered. I took my vehicle to a shop and found out that Endurance only covers a percentage of the service not the the whole service. I feel like I was lied to by Endurance!. I also needed an ICP sensor replaced that should have been covered but then when the shop called Endurance told them that it was not covered. I feel that Endurance doesn't really tell you the complete story or they tell you lies to get you to sign up and then they take your money and run.

I was able to talk to a gentleman on the phone who walked me through the purchase process. He sent me documents while I was on the phone. He explained everything. What things would look like when they got to me, and everything that he explained to me was a seamless process. It was really nice. Endurance covers all kinds of stuff. It also covers some of your maintenance, oil changes, wiper blades, battery, electrical system and major parts. It's all-inclusive as far as things that could go wrong in your car.

Everything went well. Endurance was willing to cover the electrical, like the computer chip, and even the braking system which other places didn't want to cover. They also give you $150 credit if your brakes go out and need to be replaced.

I got the best package with Endurance. The rep was good as well as the presentation and the communication.

I've yet to see what the Endurance Warranty will provide for my daughters, vehicle - however, the customer service experience from Evan T. sold our family on the company and policy. We hope the service is all we expect it to be, but, we must say it was the customer service that sealed the deal.

I called Endurance Auto Warranty about a billing issue I was having. Tonya ** helped me out and went above and beyond to get the issue resolved. They have some of the best customer service I've dealt with.

I signed up with Endurance three weekends ago and I’ve made two phone calls since because I never received anything on email or by regular mail to verify my acceptance and contract getting very close to requesting a refund. Please resolve.

Do not shop for Endurance at all. The sales part was good. They said, “We'll cover everything. We'll do this, we'll do that.” Then once it kicked into effect about 113 miles later when the rear end went out, “Oh, we don’t cover it. Because we think you abused the truck.” Having a CDL and driven over 450,000 miles over the road, you don't care about your equipment. I don't have X-ray eyes, so I can't see what goes on inside of a vehicle.

My experience with the Endurance rep was more professional. They walked me through how the process worked and the coverage.

I was going to cancel my policy and go to another warranty company but Tanya calmed me down and convinced me to rewrite my former policy. She is a real asset to your company!! She was able to save me some money and I am satisfied with my new plan.

I currently have car warranty coverage through another company and decided to price coverage with other car warranty companies to see if I am getting the best service for my dollar. I contacted Endurance, because they had an okay rating on the BBB; however, my experience today was not good. Today, 2/2/22 @ 2:25pm I spoke with a man who was initially nice but quickly became very pushy and rude once I explained to him that I wanted to review the quote with my husband. He tried twice, despite my objection, to transfer me to a manager to lower the price, basically insinuating I could not afford to pay the down payment, which is not the case at all. Once I stood firm in talking to my husband first, the man hung up on me.

The representative went far and beyond in helping me select the right coverage for me and made sure that understood the coverage being provided and everything covered within the plan. They were very professional.

I've had a good experience with Endurance. When I called the rep, I told him that I was going to have to stop with Endurance for the time being. He understood and told me he could check back with me in March. He was very nice and knowledgeable.

When I spoke to the rep on the phone, she explained things and told me the pricing and some of the coverage. Purchasing the policy was pretty straightforward. But as far as service, I would like to have more options and things available.

I called Endurance Auto Warranty to get help with my bill and payments. I was transferred 3 times and no one knew what to do. Finally, when transferred the 4th time I spoke to Tonya **. SHE DESERVES A SUBSTANTIAL RAISE!! Tonya is sweet, courteous, knowledgeable, and really listened to my problem. And she fixed everything! I will only speak to Tonya from now on with anything to do with my warranty. Thank you, Tonya!!

The rep that I spoke to was very good.

Endurance is good. Signing up was pretty easy and simple. Other than a couple of reviews, it seemed like the right thing to do. I haven’t had to look at others and went with the first option.

Endurance has probably one of the best car warranties on the market and I did my research and by paying a lump sum under negotiated them down to $3,500 and that cover pretty much everything you could think of that a new one he has plus maintenance so if you're looking for the best and you can pay in lump sum to negotiate your price I highly recommend endurance the 5-year 100,000 MI covering everything on the car. Better than the new warranty. Only $100 deductible. Definitely the way to go.

I called a few places and they offered nice packages. But Endurance covered more. They were willing to work with me around the price. With the first payment, I wasn't able to make the complete payment, so they worked it out where I can make a partial, so two weeks later, I could make the other half.

Endurance was very easy to contact. Each time I spoke with a rep. on the phone they were very friendly and helpful. They explained the coverage and listened to my needs to fit the contract best for me. The cost was better than I expected and being a Veteran, retired a senior they gave me discounts I wasn't expecting when I first called. The contract was sent to me in 48 hours. I highly recommend Endurance to anyone. I found Endurance by googling what are the top 5 car warranty companies. And each time endurance was recommended 1ST or second each time.

I needed to make sure that the engine and other parts were covered, so I went with the highest package I could get from Endurance. After I signed up, their rep said that I could get the tires and the windshield wipers for a year. Then I got the maintenance plan with it. I'm working on a claim right now and I'm waiting on the dealership to get the parts. If the warranty is as good as the rep made it sound, then I'll be happy.

Signing up was easy.

Endurance was affordable. They put me on a payment plan. The rep was really helpful and had my warranty set up rather quickly. Try them because of the options, coverage, and the pricing.

Endurance was better priced. I figured what package I wanted. And I had something on the internet that I looked at, and I just picked it that way. However, I did not approve the payments to be taken out of my credit card, but Endurance did. I wanted it to go into effect on 1st of December, but it didn’t.

The application went very well, in-fact, I was sold in less than five (5) minutes because of the great agent I was having a conversation with over the details. He was very detailed and very oriented in explaining everything to me.

Having a warranty is very valuable. I got the full coverage, and signing up with Endurance was very easy and informational.

They took care of the problems. It was excellent. They did the oil change, and they paid for that one also. Everything went smoothly.

I was told that I would be reimbursed for my windshield wipers, so I bought them on sale. And when I called up, I was told by Endurance that they would have to have me approved first before they would give me money for it. So that did not sit well. Then I had a deal with the dealer here for oil changes because when I first got here, they made an offer for me. So I'm not using the savings for oil changes from Endurance because I can't double dip with a sealer. Other than that, I'm not dissatisfied with them, but I really haven't use the warranty and I'm learning how to use it more than anything else.

I went on vacation and when I came home, my struts went out. Endurance replaced them. A few weeks later, the tire pressure gauge malfunctioned. When I took it in to Ford, they said there was a pile of stuff that needed to be replaced or repaired on it. One of the reasons I purchased Endurance was for the electrical things. I did not read the fine print and only certain things are covered. In this case, nothing was covered. I found independent people to start taking it and paying for it myself.

Signup was a good experience, and the plan was exactly what I needed for both of the vehicles I just purchased. The individual I talked with over the phone was very knowledgeable and explained everything in detail. I also told him that I was military, and he made sure that I was taken care of based on my military service.

I had a good sign-up experience with Endurance. It was easy. Endurance worked the way they said it would. I called them again to talk about something else and they said, “Why don't you do your other car?” I couldn't because the other car had a mileage problem and the odometer had been tampered with. The guy said I could do it anyway as long as it's going the right way. I then talked to a supervisor and he said, “No way.” He was gonna talk to the guy who told me I could sign my other car up too.

I checked the numbers and Endurance had a better deal than anybody else. It seemed that they took a interest in it, too. I had a couple of representatives because I dealt with them back and forth and set my wife's vehicle up second. And just a minor glitch was that we didn't get the paperwork. They took care of that right away when I called them back. I felt it was the best experience.

When I went through the process of picking and selecting an auto warranty, I looked up Consumer Affairs online to get some reviews. There were some cheaper ones, but they didn't offer near as much as Endurance. I liked their plan, and it was the best one out there for me, but I didn't just talk to Endurance once. They sent me the plan, which is a lot of pages in tiny print. I read most of it carefully then listed out a bunch of questions I wanted to ask. What are the things that will keep you from turning in a claim, specifically? I gotta make sure that I gotta keep my oil and maintenance up. Otherwise it will kill the warranty, which I'm very particular about my cars. I talked to the representative three times before I bought, and he was very helpful and gave me good information. I knocked off some of the price for paying up front too. I've had the warranty for four months, but it didn't take effect till I hit 36,000 miles, which I just did recently.

The signing process with Endurance was very easy and when I used them to be reimbursed for my oil change and an inspection, they paid like they said they were. But it turned out that the warranty is not what they said it was going to be. With the package that I bought, I thought that I could replace my tires and they would pay up to X amount of dollars per tire. But when I took my car in for an inspection and it turned out that I needed tires, I called up to see how much towards the tires they would pay and I was told that the warranty only covered for road hazard. But that was not what the salesman told me. It touched on what the tires would be covered like maintenance type stuff. And then when you get all the paperwork, it's so overwhelming as there are hundreds of pages. You can never really read it anyway. But what really stood out from other companies was the maintenance package that Endurance offered.

Endurance responded faster than Carshield. Customer service did alright.

I do not usually write reviews but I felt this warranted a warning review for those who might be interested in what is like to actually try to get out of a contract with Endurance. I purchased a 2015 Dodge Grand Caravan from local dealer and it is perfect for our business vehicle that will be used for deliveries. I thought about the miles on the car and the amount we expect to drive and thought a car warranty might be a good idea. Did my research and felt Endurance was at that time the best plan to go with so called. (I do not like that you cannot get a quote over the internet, but they are trying to upsell you on all the bells and whistles so I guess I can understand.)

When I was signing up, they did a very good job. I would recommend Endurance to friends.

The enrolment process with Endurance was pleasant. The part of what was covered and what wasn't was a little confusing, but overall, they did a good job in explaining the coverage.

The initial rep was awesome and he did a really good job. He was very knowledgeable and I was comfortable with him. When he gave me all of the information, I told him, "Let me just think about it because I know that there are different packages with different mileage and years." When I called back and I was ready to sign up, it wasn't the initial guy I spoke with. I told the rep, "Well, that's not the quote that the guy gave me, but that's fine." So then, she was like, "No, that's not right. If somebody quoted you, then we should be able to make sure we're taking care of you." She was like, "No, that's not right. If somebody quoted you, then we should be able to make sure we're taking care of you." She was very nice.

Endurance was the cheapest one, and the other qualities they had on their service agreement plan makes a difference. The rep went over and told me what was going on when I first took out the policy, and he made sense. Whatever he covered and what I was looking at my policy is okay.

I would definitely suggest Endurance. It sounds like it's fairly easy. But there's no card that I have to present. So, if I have to go for an oil change, what would I do? How would I present my information to be covered by Endurance?

The first rep. I spoke with said I vod get my oil changed but would have to drive 1000 miles before I could submit a claim, I told him it would take a while before I would reach 1000miles due to the fact that I drive to Ann Arbor twice a month which is only about 30 miles from me, after that I only drive my car to get gas and to the market. The agent did not try to change the quote after speaking with him. I called my dealer and was told I had till April 27 for Warranty and 2027 for power train and they would call Endurace that he would call me back before anything canceled.

The rep was very on hands. He kind of explained everything as it was being told to me, where I understood it. The process was real quick because he made it easy to understand. Then I paid my deposit and after that, everything has been pretty much going pretty good. I took my car to get a transmission checkup and found out that it was low on fluid. All I had to do was take the vehicle to whatever place I desire for it to go and then after they gave the diagnosis, the claim adjuster came out and gave his opinion on it. Then they fixed it and I received the car. I'm really satisfied with Endurance. Overall, it's a good company to deal with when it comes to things like pandemics and you don't know where you're going to get your money or extra income from, but you always got someone looking out in another form of fashion.

Normally, Endurance just takes the $50 credit then bills me for the rest. But their system was down, so I had to pay full price. After I did all the paperwork and everything that I needed to do, I still haven't got my reimbursement for my oil change. Other than that, I had my mechanic friend look over several different warranties and Endurance's was the best. As far as mechanically, too, what they cover and don't. My son said that I have to be careful because companies would say, "Well, we'll cover this if this happens." Endurance's didn't have a lot of those stipulations, so they truly are a better warranty. The price is spendy, but I get what I pay for.

The purchase process with Endurance was all right. We did it all on the phone and the rep sent me the warranty package. I looked at it and read it and it was uncomplicated.

Their customer support was really nice and helpful. Signing up was easy and pretty smooth-going.

The warranty covers just about everything. It's a bumper-to-bumper type coverage, which is what I was looking for. Everything during the sign-up was done online. So far, my experience with them has been good.

I want to cancel my policy, been on hold for a hour now. What is the problem, your automated system keeps putting me on hold. I will post on Facebook your company ignorance for me not being able to get someone to cancel this policy. Your company sucks. I want my refund now you bunch of idiots.

The rep who signed me up hounded me to death and what he said was gonna happen was not what happened. I'm very upset with Endurance. I had some issues come up with my truck and before I took it, I called Endurance. The customer service gentleman that I spoke with was very rude and arrogant. I asked him if I could speak to a supervisor and he told me there was no need for me to speak to a supervisor because he answered all my questions. I hung up, called back, and got a young lady. She was very nice and very informative, but not informative enough. My check engine light was on and my motor needs to be changed. The shop had my truck for three days and by the time they got the diagnosis done and called Endurance, Endurance told them they weren't paying for anything. I ended up paying $160 to get my truck back. Endurance was inconsiderate.

The Endurance representative was customer-oriented. He made me feel like I was a person. He was really cool. He said I would get free oil change. I just haven't gotten the information yet, but I wasn't getting screwed over. They were straight-up.

I called in a warranty claim and verified everything that needed to be done. Endurance came back and said that they wouldn't cover it because in the fine print, they didn't cover it. The way they treated me was very unprofessional. I didn't like them. They didn't cover anything at all. They denied the fuel pump, water pump, and both manifolds after they said that the manifolds are covered under the warranty. They said the manifolds warped beyond repair. I said, "Well, that's the whole point of a used vehicle, to use warranty." Then the lady said, "Well, we don't know if you took a baseball bat to your truck." I said, "So now you're telling me I'm a liar and falsifying documentation?" She said, "I didn't say that." I said, "No, you just told me that I'm a liar." So I canceled the policy.

When I made the claim at Kia in Savannah, they paid 15 bucks on for the diagnostics on the car. They did not do a full coverage on the major repair. And for my ABS and anti-skid lights being all on the dash, they paid just a small part of that. But they wanted to send Kia used parts to repair it with. Any garage that's in business for profit wouldn't accept that offer because want to make a markup on the parts that they provide for a repair.

I bought a BMW about 10 years ago and didn't get the package deal. That cost me big time. This time, I got everything I needed so I wouldn't worry about it because BMWs are expensive to fix. Endurance sounded convincing. Their rep gave me one package and I thought I would pay one price. He told me it would be $106 and that would include the dash and the GPS in the car. When I called back to get it, I was told “That's not included. You gotta pay 116 bucks.” So far, everything's so-so.

The rep was very knowledgeable about what to expect. Then once I got the email with the policy on it, I haven't heard anything from Endurance.

When I was talking to the Endurance rep, I had a pretty good experience with him. The guy was pretty upbeat and updated. The plans were really good. So far, everything's been good with them. I left my job, and I haven't been able to make payments but they've been working with me on that.

The reps explained the warranty as well as I allowed them to. Most of our calls were quick and in a rush because we would call them when I was on my way to work or right before I was starting to work. So they explained things as quickly as they possibly could to get me to understand exactly what my coverage was. Most of my understanding came after I got a breakdown of what is covered in the little booklet and email. So the person I was talking to did a good job, well enough for me to want to go with Endurance over the other companies I was looking into. They did an adequate job. Once I signed up, I started getting calls and the person was consistent with reaching out to me when I requested callbacks.

Most of the other companies wouldn’t go over the 150,000 mile mark. But Endurance would. The rep told me how many years and how many miles it would be, and the cost over the four or five year period that we got it for. It sounded good to me, so we went ahead and did it. We just call the rep, go online, and make a payment. Having coverage on a vehicle like ours, you got to have something like that. To go and buy a new one when they're $85,000 for something that we need for towing a vehicle around and with all the other stuff, and we've got to maintain ours. So having something like that helps us pay for some of the bills.

The policy is garbage. My drive belt popped and broke and I took it to the shop. But they said it was a maintenance problem and they wouldn't fix it. I'm getting ready to switch my policy as soon as I can.

I had a great experience. The purchasing process was amazing. They were good. The rep did a fantastic job. However, I just don't have the funds to be paying for it. I'm trying to get a job right now. But the rep was so positive, really wanting me to just stay with them. Once I get on my toes, they are my first call.

Working with Endurance was fine. The customer service rep was really nice.

The coverage that I have with Endurance is at a level for what I need as far as on the miles I got on my van and years. I used it one time for service when I had to get some brakes done, and it worked out good. They gave me some money towards it. They said it was a one-time deal on that but I just started with them and I already saved some money. However, it seems like if I need services on the weekend, I can’t call and ask for any of the information to see if it's covered or not.

I was very surprised at the level of coverage that was provided, considering that I had an extended warranty. It was pretty thorough. Also, I'm very pleased that they offer payment for oil changes and stuff like that.

The rep did a good job and it was fairly easy signing up with Endurance but I had a claim on a piece of the steering system and it was not covered. I haven’t gotten any benefit out of the warranty. In a year, I'll spend 1,000 bucks on it and I've already paid out of pocket 1,200 on repairs that weren't covered by the policy. So there's no value in it. Now I’m paying 2,200 instead of 1,200.

The rep with Endurance was helpful but I found out later that the information that they gave wasn't exactly complete. When I got the contract, they listed two pages worth of exemptions of things that would not allow them to cover certain items. They tell you all the great things that they cover, but they don't tell you all the things that could come up that you, as a consumer, would never even know.

On 1/15/22 I had the pleasure of working with an Endurance agent to obtain extended coverage on my 2015 Toyota Prius. It long ago ran out of the manufacturer’s warranty and I was concerned about parts coverage in case of failure. And expensive repair bills. On research, I found that Endurance was a highly rated and recommended extended warranty business. I’ve had extended coverage with another company on my second car for several years—their unlimited policy. Therefore on review I chose Endurance’s Supreme policy. It provides bumper to bumper “exclusionary “ coverage. My policy is for 60 months or 54,000 miles. I was quite pleased that my payment plan was a small down payment and a small monthly payment for 24 months, with no payments for the remaining 36 months of the 60 contract.

When I was signing up, the rep knew what she was talking about and I got the impression that she had the best intention of trying to help me to get the best product for me. Endurance is a company that offers good business.

I loved my sign-up experience. The people explaining everything to me worked with my financial situation. They were really good to me.

I had them come and give me a jump and that went well. It took about an hour. I thought the problem was worse. They had to come back out again and they towed my car to the dealer. That took a long time because of the snow on the ground. The second time they came, it took three hours.

I was convinced to get Endurance by the one who was signing me up because I knew that I needed an extended warranty for the age of my car. He made it sound really good and that they would not let me down. From the time that I signed up until this time, I have not had any issues.

When looking for this kind of coverage it's important you ask if you are actually speaking to the company or if they are a broker. This company works directly to you and explains everything well. They have a good rating!.

I got a recommendation from a service writer at a dealership for an Endurance warranty. They use that at the dealership and they didn't have any problems with them. When I signed up, I also didn't have any problem them. Warranties protect you against large and expensive breakdowns, like computerization, electronics, and air conditioning systems, which can go bad pretty easily. But in getting a warranty, you should read the fine print and make sure that it covers what you want it to cover because there are a lot of exclusions in a lot of them.

Endurance's customer service was a little bit better than this other company I was gonna go with. I got the best package I could get and the lady told me that everything is covered.

It was a good experience when I purchased Endurance. They also had very good reviews and I like the cost, too.

Customer service was good at explaining what I was getting. It was straightforward and the purchasing process was perfect.

Their customer service was awesome. The lady was super nice. I spoke to her and she told me about the plans. She broke things down pretty well.

Endurance is absolutely great. It doesn’t hurt to try and give them a call. The plan that they have is good and it fits my budget. The people know what they're talking about too. The rep I talked to explained the different plans that they have and that was the reason why I signed up, because I had a better understanding of every plan that she offered me. I went with the one that best suited me.

Everything was fine during my purchase.

Signing up with Endurance was easy. Their rep explained all aspects of the coverage very well. We wanted a comprehensive package and this provided one of the most comprehensive packages. I wanted additional things and everything was included. We had to do a certain number of miles before it kicked in and they were very clear on the limits.

Endurance had the best rate for what I needed. The reps were good.

Not long ago, my coolant and oil were mixing. The techs had replaced the oil pump but I wasn't satisfied with the work with it. Endurance had covered a portion even though I had to flush it out, which was the most expensive part. They changed the pump, but Endurance wouldn't cover the front part which you can't change without flushing it. So, I had to pay almost $800 out of my pocket for the flushing. They met me halfway when they told me they’re gonna meet me the whole 100%. Why give me a drink of water and not put the water in the cup?

My car happens to be a Mercedes and I called a couple of dealerships. I asked if they took a couple of companies and they said no to most of them. But they said yes about Endurance. I then talked to Endurance's reps and they explained the coverage very well. They answered questions and they made it easy to understand. I've also recommended them to someone who ended signing up. I'm supposed to get something from referring him and I haven't gotten it. But I will refer Endurance to somebody else.

We went with Endurance because my buddy's really happy with it. Their customer service was also good.

Purchasing the warranty was a little time-consuming, but it was ridiculously easy. I talked to an older gentleman and he was nice. Also, I like that I can go to my mechanic and that they're paid right away. It's a nice plan, and I'm looking forward to using it.

I called Endurance as I had a question. I had to replace the oil pan and it wasn’t covered. Then I realized that a lot of places don't take this warranty because I have to go to the dealer. My car's a Honda and so I'd go as long as it was a Honda dealer and I'd have to call and make sure that they take it. But it is kind of annoying. When I got the one I had before with the dealer, it was so much easier. I thought I was getting into the same type of deal where all I had to do was call them and tell them this is going on, and they would tell me to go here and the person would make the phone call and do everything and all I had to do was show up and give them my keys and pay. Another thing is that I don't like their website. It's not very user-friendly. They sent me an email, and right now with the time we live in, I'm really wary when getting emails because of phishing and all the kinds of scams that are out there.

Signing up was great. They answered all my questions. I just lost my husband so, having coverage on my vehicle that's a little older is a great advantage.

The Endurance rep I signed up with was a good guy. He helped out pretty well. Right now, I'm checking what covers and what doesn't. The rack and pinion went out on it. I had to fix that out of pocket since it wasn't covered. I went ahead and took care of that. I haven't had any other issues other than that. But everything’s going well. The experience has been good.

I was gonna put in a claim. I had a problem with the computer on the vehicle. But I had to tow the vehicle myself and I paid for the cost myself 'cause I was stuck on the road with it. Endurance told me to have techs diagnose the car and send them the results. But at that time, the car was already at the shop. I just let the shop go ahead and fix it.

I called Endurance and asked some questions and I liked their answers. I ended up getting the best policy, the one that covers everything. It was a little bit more expensive. I paid the annual thing. But, I never got to utilize them because my car got totaled right after. I'm trying to stop the insurance, but they want me to send in all this stuff. I don't feel like that should have to happen. They said something about giving me $1,000. But in order to get that money, I have to turn in the paperwork saying that the car got paid off and that it's all finished up. But, it's not. Therefore, I have to keep paying every month for it until I figure all that out. Now I'm just paying pointless $130 a month for a car that I don't even have.

The representative went through the whole thing with me and answered my questions. I haven't had to use it yet, but it's good to have.

Enrolling with them was very good. I got very good coverage and everything else.

I thought that I had full coverage with Carchex. But in the end, they nickel-and-dimed everything. And my mechanic is not expensive. I wasn't quite sure if that was a game or if that’s standard in the industry. But I then got the specific names of those things, and when I signed with Endurance, I was told they were all covered. I haven't used their service yet. I just pay the monthly amount. I was pleased with the amount at first. They made it more reasonable for me. But then I just got a letter saying that it was going to be up this year and it could be up to $500. I haven't received that increase yet. But I've only had it three months and the fact that my low rate that I was happy with is potentially being increased already is disappointing.

The rep told me what he was offering and what the price was, and I agreed. The only thing I don’t like about Endurance is that you don’t get anything in the mail as far as your type of warranty.

My husband found Endurance and we got signed up with them for my 2014 BMW. The individual that I spoke with was a very nice gentleman with a great personality. He assured me that I had this comprehensive coverage from top to bottom and pretty much everything that I needed would be in there. That was why my husband and I felt comfortable enough to get the warranty.

We were told that we had a bumper to bumper warranty when we ask about specific auto parts. Our truck has been in the shop a month & these people cover nothing (some of which is very vital to the safety of the truck).

I bought an expensive used sports car and wanted to have some coverage on it. I did some research on a couple of plans. I had two other companies to compare Endurance to. I spoke with three of them and the level of service and comfort I had from the Endurance individuals superseded far from what the other two were. The signing-up experience with Endurance was very informative. The other two companies had a little bit of a hard sale to them. I didn't need a hard sale. I just needed a quality coverage plan. The Endurance rep walked through the options, what was best for my make vehicle and amount of miles that I had on it. Went pretty detailed through what I was purchasing.

The woman explained to me as long as I paid my downpayment and went 30 days and 1,000 miles, everything would be covered. But it wasn't. When I took my vehicle to my mechanic for an inspection in November, the mechanic found that I needed a ball joint, and Endurance said no. I asked them why and they said because the car is too old and the problem was supposedly already there. So, I had to pay to get all that fixed after I paid the $110 a month that I owed plus the 300 and some dollar downpayment that they asked me. If you have an older car, they're always going to tell you that the problem is something that was already there before you got Endurance.

The sign-up was mostly done online and the website was pretty easy to navigate. They met my needs and I was satisfied.

Endurance was $800 more than what I was expecting from the initial quote. It went up because of the specific VIN number. Overall, they were one of the better ones that covered the claims.

The very first issue started the very first day I signed up with Endurance. I was in my living room on the phone with them signing up and when they asked me for the mileage on my car, I told the lady. I told her too that I was not with my car. I was approximating the mileage out and that when I get to my car, I would let them know what the correct one was, but it’s so and so. The rep said it was not a problem and it wouldn't stop them from doing the policy so we went on with the policy. The second issue turned out to be about them not taking the money out.

I looked through the different reviews and there was one where Endurance was ranked high. It seemed like the best route to go. The sign-up process was easy and straightforward.

I didn't get a good explanation of what the policy covered, not as much as I wanted. But the reps were good.

Some companies say they won't cover electrical or some won't cover the engine. For the most part, when I talked to the people at Endurance, they will cover everything that I needed to be done. Everything went pretty well with the initial contact. They stayed in touch with me throughout the phase of me getting it. So far, everything has been good with customer service.

I had another insurance that had to go through a third party to get my vehicle fixed. My car will be sitting in the garage for three days to a week and I need a vehicle to go to work. I called Endurance and I asked them if they could get my car fixed without going through a third party and they said they could do that. But then they lied to me. They told me that my car was covered, but it wasn't.

At first, Endurance was going to be a little expensive for what I needed. But they have a program for veterans, which made it better. I wanted maintenance stuff and anything as far as the drivetrain goes in case something happens. I was getting quotes, trying to make my decision based on an informed view. And not just Endurance, but all of them are saying what they can do for me now and that they want my answer. So, they can improve on the speed in which they want you to answer.

My experience with them went smooth and easy. Their plethora of coverage stood out and the rep just kept going on and on. I was like, "Man, this sounds like way too good to be true." He said, "We're gonna pay part of the cost to get your windshield wipers changed". If you break down within 75 miles past your home, we're gonna pay up to $25 a day for a hotel room for three days?" Manufacturer warranties don't even do that. It was really astounding. So far, they've done what they said they were gonna do.

The rep made the coverage sound good when I was signing up but making the payments are very hard on me. I live on Social Security and CarShield was only $70 a month but I'm paying 50 some more dollars to go with Endurance.

I was mislead by the salesperson. He asked about the mileage my vehicle. When told him it have over 126000 miles He wrote the policy for 126001. When I filed my claim Thirty days and Over One Thousand miles. My claim was denied. He told that mileage was incorrect that wrote The mileage was actually 126930. When I filed my claim the mileage was 128260. If The salesperson needed the exact mileage he should had asked. I was willing to give it to him.

Endurance wasn't bad in price. The only thing that I didn't like was one of the representatives was so pushy. I had tried getting off the phone for 20 minutes, and they're like, “Listen, I'm telling you, you don't wanna go without this." That almost makes me wanna steer away from the product whenever they try to push their products that much.

I was unaware of a lot of fees associated with even starting the policy. I had already paid for car insurance so paying the warranty outside of that is a lot. I thought I was paying the first month and I didn't know about a down payment that they had split into two. I still owe on it. On top of that, something is wrong with my car and they need to get into the transmission to replace a valve but the Chevrolet car dealerships don't accept the Endurance. I'm not having a really good experience, so far. They made it sound like it was affordable and it wasn't going to be too much of a hassle but it has proven to be otherwise.

It's very unfair what Endurance is doing to us and I'm still not done with them. We've talked to them three times and they said there's no refund. My husband bought the vehicle on October 15th and drove the car approximately five miles to the house. On October 16th, we called Endurance and got the warranty. They told my husband to give them the mileage. He was reading from the document and gave all the information of the year, the make and the model. And Endurance made the contract out. Now that there's an issue with the car, they said that there's a difference of five miles from the minute he took the vehicle out of the dealership and the next day when he gave the mileage of off the paper. They said that because he didn't tell them there was a 5-mile difference, they were not paying anything and not even giving a refund. They said we'd have to open a new policy with them.

Everything sounded and looked good. I did the 30 days and I did the miles that they wanted. But they turned down my transmission claim. They said it was due to a pre-existing condition. Endurance is almost like fraud.

When I first got it, the lady I spoke with said there were things that will be covered but I had to use them a few months ago and they said that my car didn't qualify because it was over the mileage. They declined to pay for it. Also, they had my miles down wrong so we re-did the plan. When we re-did the plan, those things now are covered. The reps were really nice and helpful and I'm hoping that if I have to use them in the future, I won't have any difficulty.

Working with Endurance is pretty good. I had a few problems when I bought the vehicle, like with the oil pan and none of it was under the warranty. So it was kind of disappointing. But other than that, it’s fine. Endurance only wants 130 a month and a cheap $230 deposit. It's reasonable. I got the plan with the 100,000-mile warranty but I drive about 50,000 a year. So, the warranty is only gonna be two years. But, I’m getting a good deal since I'm driving that much. I'm only gonna pay for two years of it, not three or four.

The rep was friendly, explained everything very well and helped me through the sign-up process with Endurance. He got the job done quickly. I called in and within 20 minutes, I had my extended warranty and everything all set. But there were stuff that he told me over the phone that I did not see in the contract. He said that if I buy the contract, he was going to give me free oil changes but that was not included. The contract was 30 something pages. I went over it a little bit and I didn't see anything. It's probably there but I didn't check thoroughly. The difficult part was making the monthly payments, because they go through another company. They sent me a link and I had to sign up through another company to make the monthly payments.

Setting up my vehicle with them over the phone was a piece of cake. The customer service person I talked to was very pleasant.

I asked the rep from Endurance what kind of policies were available and he said there were three different ones. I told him that the only thing I'm interested in is the drivetrain, the major mechanical components and he said that Endurance has one that covers that, which was the one we selected. Also, I got to Endurance because there was an independent survey done on the top five of their kinds of programs and I read the reviews on them. Endurance was rated first in that entire review. Then, I read the particular reviews. I have to see how people were treated and it appeared that they were treated fairly.

The reps were very helpful. It was a good experience. It's a good service to have and it's a good price.

Endurance helped me and gave me a good deal. They were easy to deal with and they gave me time. Everything is going all right.

I like a lot of different things about the warranty, like the maintenance program and how the expense was less. I contacted customer service about getting another copy of the agreement, which they provided right away.

In June 2019 we purchased Endurance Warranty for our 2016 Ram 3500. Jan 11, 2022 the passenger door would not open with remote or manually from the outside. Took to dealership. Diagnosis, passenger door handle shorted out the wireless hub. Door handles are not covered by warranty. But is an electrical part. Imagine for a moment. You have a newer car, have Endurance Warranty and the push button assy for the transmission fails and damages your transmission. Because shift lever assy is a non covered part. The transmission is not covered.

I am in the market to purchase extended warranty for my 2013 Audi. I called several extended warranty providers and ended up talking to a very polite woman at Endurance. I told her exactly what I'm wanted and the offers I have received from other competitors. She put me on hold (for 20 mins) to talk to her supervisor to see if she could match the offer from the competitor.

I was satisfied with Endurance and the price, to me, was fair. I just autopay for payments, which is easy.

The rep wasn't pushy. That's the thing that I usually look for when I interact with someone, if they're not pushy, they explain clearly. And it was good.