Endurance Warranty Reviews

I have not had a claim at this time but the initial sign up process was very easy and straightforward. The representative that I worked with was knowledgeable and very helpful. Hopefully moving forward any claims that I may have will be handled with the same amount of ease and professionalism.

The representative from Endurance had had given me a conversation that made me feel comfortable. He told me I'd never have anything to worry about with my car and that for three years, it will be covered through any damage that might occur or any incident that might happen. I was very pleased with them. After I signed on with Endurance, I had two incidents where my air conditioning pump and something small went. They covered those.

Endurance does a pretty good job. They get the job done and they are fair. I just feel like mechanic shops try to mess Endurance over. I had a job done to my truck and Endurance denied the claim. The shop was charging Endurance $6,000 to fix my engine. They turned around and only charged me almost 4,000. I was like, “If it’s gonna be like that, getting a rental shouldn’t be so hard. If my car is gonna stay there, I should be able to get a rental with no problem.” I had to come out of my pocket $500 for a rental because I still had to get back and forth to work. People still have to do things and go about their day. When they had to go look for a rental, I feel like some type of reimbursement should do.

My engine went out in my truck. I had the dealership call the warranty people, and I didn't really have to talk to the warranty people. The dealership did all the talk. With Endurance, the process depends on which package you choose. So, if you choose the wrong package, you’re still kinda gonna be out of pocket yourself. I didn't choose the rental car because I was gonna have to pay for it myself.

I read that Endurance is pretty good so I went with them. Everything's good. For a claim I had, they covered the one part which is good. It was the timing chain. The only thing was they didn't cover the other two that I needed years ago. When I read through the things, it showed that all those parts were covered. But when one part went, they were like, "We don't cover if it leaks." The whole reason why the part goes is because it leaks. It wasn't damaged. There's no other way for this part to go other than the seal and they won't cover it because of the seal. That's the only thing I don't understand.

I had one small problem, but I kind of resolved it on my own. I had a claim where the car was having a problem, but I kept taking it and every time I would take it, they would do something different. I was having to pay, but the problem wasn't resolved. Still, I'm okay with Endurance. I'm happy with their claims process. I would refer a friend to Endurance for their service.

When I originally got Endurance last year in November, I was told they were gonna mail me my contract. I still haven’t seen it to this day. Whatever the distribution email they had going out, I never received it. They would take my money ever so happily every month on the same day but I couldn’t get a contract so I could read it. The only way that I actually got a copy of the contract was I had to call and spoke with one of the customer service reps. While I was on the phone with her, she emailed the contract from her computer to me and it popped right up.

We got Endurance in November, just a couple of weeks after we got our car. The signup process was good and customer service was very informative, friendly, and helpful. The reviews that I read said that the warranty was bumper-to- bumper and there are different plans that Endurance offers. That was really appealing for a used car.

Salesman, service agents, every Endurance agent I spoke with ASSURED me I would only have a $100 co-pay. My alternator died, normal breakdown stuff, and all of a sudden I have a $320 co-pay. Seems endurance didn't feel like paying for the part (alternator) so I'm billed for it. Just another lying warranty scam. I'm looking for a reputable company to switch to. I have no doubt endurance has plenty of obscure clauses and fine print buried justifications they can bring up to justify the sleepy dealings, but I just wanted a straight-up and honest warranty company, not another dirty business ripping their customers off.

My experience with Endurance was relatively easy. They listened to my concerns and found me the right plan for what I was looking for and for the right price. They went to the one plan that was going to cover everything I wanted to cover and there was really only one choice for what I wanted. When I had a claim, I went to a dealership and gave them my information. They told me what was wrong with the car then they did the reaching out to Endurance for me. At the end of the service, I paid my deductible. Get Endurance. It's pretty simple and seamless. If one big thing goes wrong, it definitely pays for itself. They don't have any real arguments.

The Endurance coverage was very well explained. The only issue I had in the process was the first person I spoke with promised to call me back at a certain time to finalize the details and for me to start enrollment but did not call me back. I had to call back and got a different agent. Other than that, everything was very well handled and well explained. The second agent was very compliant and helpful.

The claim process went horrible. I filed my claim, and Endurance Auto Warranty told me that the unit was 100% covered. They came back and told me that they would deny my claim because the mileage on my vehicle that they got off my vehicle versus what CARFAX said was incorrect. So, it was a human error on someone else’s part, but I had to do all the legwork to get all of that rectified with CARFAX. And I had to go back to the actual dealership that put the wrong information in but the people said that they couldn't go back in the system to change it because it was over two years ago. So, I had to get with them, get a letter, and fax that. Once I got that rectified, I went back to Endurance with all of that stuff that I sent to them. And they said, “Okay.”

They don't keep their word of the warranty. They always use an excuse so they won't pay. I had a problem with my vehicle and sensor of the engine it won't cover and other of the front by the wheel it won't cover also.

It was a positive experience with Endurance. They're very professional and I'm satisfied with the service.

After I was bombarded with too much info, and hung up, I then contacted their Customer Service number which took one hang up on their part and then I was again bullied for cancelling the policy. I spoke to a customer service agent whose last name was Noah. She said I would receive the cancellation email and the money they already took out of my account would be refunded and that no other payments would be processed. This was within the 30 day trial period, and it was the first day of the 30 day trial period. I feel I was pressured and taken advantage of.

Customer service was excellent and all of my questions were answered and the rep Cierra did a great job. I never have an issue getting ahold of the company and I have always been taken care of and never have had any problems. Great service.

I got a policy for my car and then I also ended up getting a policy for my daughter's car, but that kind of went sour. We attempted to file a claim for her car but I didn’t realize that contractually, you can only pay up to the amount that the car is worth. I thought it would be covered for whatever issues were needed.

The person that helped me was very understanding and knowledgeable in explaining the program to me. The coverage is okay too. I don't have a problem with having it and the services that it provides. I just have a problem with the timeframe it takes to complete a claim. I just recently used the coverage for motor mounts, and someone had to come out to the auto place to confirm that I did need the motor mounts. It went through a couple of weekends at the auto place, and nobody came. When I called, they said someone should be there in 24 hours, but they weren't there in 24 hours.

Signing up with Endurance Auto Warranty took me 20 minutes. They were very assuring. But my most recent experience with them has been fairly frustrating, because they denied substantial portions of my last repair that I needed done. There was a malfunction in the sliders in the sunroof of my truck. And to do that, Ford quotes a certain number of hours, while Endurance quotes a certain number of other hours from a different source. And they were unwilling to pay the flat rate hours by Ford so, I had to pay the $1,000 of difference in the labor, which I have absolutely no power to negotiate over. It was not relayed ahead of time.

Everything with Endurance was handled without a problem. The people that made the transmission work and dealt with them were very satisfied with it. And the manager at the transmission place said that he didn't like to deal with the CarShield folks, that Endurance was much better. They did well in communicating with him to make sure all were covered right.

3 months ago I had my truck towed for a loud tapping sound. Waited on the side of the road for 3 hours to have my truck towed. After the mechanic took a look seen that the sound was not my valves. Had Endurance send out 3rd party inspector was told to disassemble to diagnose. Removed the heads and seen where a piston ring may have dented the piston. 3rd party inspector came out. Was told to disassemble more. 3 months I have had the top half and bottom half of my engine removed. Diagnosis for the engine knock piston ring broken. Even clearly stated in my contract piston and piston rings are covered. Still denying the claim as they don't think that's what it is even though 3rd party inspector clearly agreed that it in fact is a internally lubricated lubricated part. Now I'm looking at a lot of money to fix my truck. I warn you do not buy this warranty and expect to have real major repairs.

I used Endurance for a claim for the transmission on my car. They took care of that, but I’m not completely satisfied with what the dealership did. So, the car has got to go back to the dealership. Something is leaking under the bottom. It messed up my driveway. I got a paved driveway we spent about $10,000 to put in. I drive the car on it, and it's dripping oil on my driveway.

First claim, Endurance denied it. Second claim, I had to fight with them to get it done, but it finally got done. The problem is they don't have inspectors in my area, so they had to use a third party inspector. The inspector lied and caused not only caused delays, but I couldn't even get a rental car. I had to come out of pocket for my own rental car. It was a hassle.

There were a couple of bumps in the road but my car got repaired. They wanted paperwork and this and that. So I had to get that over to them and it took some time. Granted I paid for the whole plan upfront but they paid for the claim and I'm satisfied.

Endurance's claims process was fine. I didn't have to do anything but get some information and it seemed to go smoothly. I don't have the warranty anymore, but I recommend everyone to them.

Endurance Auto Warranty covered some things, but they're very slow to respond. The vehicle was in the shop for three weeks, and it should have been there four days. The Ford dealership where I go to supplied the rental to me for free because I'm a long-term customer of theirs. They wouldn’t supply me with a vehicle. At the same time, the water pump was weeping. They want me to be stuck on the side of the road. They don't realize that a water pump weeping is going out. And they said it was coming out of a weep hole. That's how a water pump starts telling you that it's going out. So, it's just a common industry standard thing.

I had AAMCO call Endurance direct, and I didn't receive a call from Endurance after the adjuster went out there to see whether or not I needed a new transmission. They just went ahead and told AAMCO what they were gonna do, and AAMCO filled out a contract where Endurance paid 2,300 and I had to come up with 2,600 for a new transmission. All that time, I was without a car for almost a month and a half, and I didn't like that I had to end up paying 2,600. The rep also told me that that was the end of the money that I had in their account. I didn't understand that, but now, I'm seeing the light that it’s just like a savings that I put into. When it's gone, it's gone. Customer service was okay, then it wasn't, depending on who I talked to. I needed a rental car and couldn't get one because the funds were depleted.

I drove out of town. The transmission was acting funny. I took it to a Hyundai dealership and found out I needed a new transmission. I had to call Endurance to get an authorization to do the repair. That was the only downside. I had to wait about four days before Endurance sent out somebody to verify the repair. They were coming out to make sure that the Hyundai dealership had properly diagnosed the problem. But once they confirmed it, Hyundai ordered the transmission. In about three days, the new transmission came in, they put it in back into the car. I’m satisfied with Endurance. With that transmission, I got my money’s worth. Plus, it was five years, 60,000 miles. I have four years or 40,000 more miles left on the warranty.

We were very satisfied with this company. They have the best product that we were looking for. Their representative was very informative and answered all questions that we had. He was also very courteous which made a big difference to us.

The towing portion of the service was awesome. I called my claim in and they scheduled a tow truck to pick up my truck. I received a text message telling me the claim was started. When they assigned it to a tow truck company, they sent me a message saying that the company was coming. They let me know the timeframe when they were gonna get there.

I recently did a claim and the young lady that I spoke with, Tanya, did an excellent job. She was very nice. She had a pleasant attitude and she tried to do the very best she could to take care of the problem. This was the first time I've used Endurance since I've had the plan and I’m not completely pleased with the outcome of it. My warranty, as of today, got cancelled because of the tires on my car. One would have thought I had 24s or 20s, but these tires are 18s. That wasn't fair to me because I purchased the car from a dealership with those tires on it. I'm a lady and I never knew that the tires on the vehicle were wrong until they told me. It looked normal. I’ll just find another warranty company to go with and I will be sure to tell them about the 18-inch tires on my BMW X5 SUV.

At first, Endurance was good, but my experience with them as of right now, I wouldn't recommend them to no one. My car has been in the shop since June and it's still not fixed. I lost my job because of it 'cause they wouldn't give me a rental. I and the shop that's got my car keep getting the runaround from them.

With my most recent claim with Endurance, the beginning was rough. I told the lady that the vehicle had a check engine light come on. When I went to the local AutoZone, they told me that it was something inside the transmission. The truck was already scheduled to go into the dealer for an airbag recall on the 13th. So she told me that whenever I had to bring it to get the airbag recall thing, just have the vehicle checked and call back and let them know what they said.

So far, the claim submission process with Endurance has been good. The hardest challenge was going to a local auto shop close to my house because they never worked with Endurance before. They had to call and make that connection. I gave them the paperwork. It took a little time for them to get paid, but eventually, they got paid, and now, they're in their system. It's smooth-sailing for them now, they said.

Endurance replaced my transmission. My truck was driving fine, other than the speed not up getting up to 40 miles per hour. It will switch gears, but it would jump hard. It also shook a little. I took it to the shop, let them look at it and they said I needed a trans flush. The guy was about to do it, then he said he didn't want to do it because my trans was slipping. I reached out to Endurance and told them what was going on. They told me to just park my vehicle as soon as possible and do a claim, and they took care of it. It was nice. However, they don't explain too much in details on what can and can't be covered. They gave me what they told me, but once stuff started happening, they couldn't cover the stuff I needed.

Udpated on 7/25/2022: This review is a continuation of my 1st review on Endurance Auto Warranty on 07/14/2022. I called Endurance to cancel my contract and was emailed a cancellation form to process my request. I completed the cancellation form and sent it back the same day (Thursday, July 14th, 2022) as directed by the representative. I also requested a refund of the money paid for the contract and I was advised that I would receive a decision once the cancellation form was received.

I bought a Mercedes from a friend of ours. They had just put Endurance Warranty on it the month before. It was a $50 charge to transfer the warranty and we did that. My experience with Endurance was fine up until I had to use it last month. I got backdoored about a statement on the policy that is not highlighted nor put to forefront of importance. That should be forefront and put that as number one or number two on page one.

The claims process was good and fairly easy, and I'm satisfied. Endurance can definitely be beneficial, but make sure you read all of the policies about what is and isn't covered before you start paying for it.

The first time, Endurance was fantastic. The second time, the experience sucked. The first time my car went up to the dealership, they said it needed a new rear end. Then it still did the same thing as it did before it was taken up there. My son took it back up. They said it needed a new transmission. Oneonta Ford tried to get Endurance to let them put a new transmission in it but they said no. They approved an old one. They would tell me something then Oneonta Ford would tell me the opposite. Then Oneonta Ford would tell me something then Endurance would tell me the opposite.

The Endurance reps were responsive and answered my questions in a timely manner, and the sign-up was easy. When I had to replace a transmission, they handled it just like the warranty says. It was a little delayed, but the outcome was worth it. Because they handled that big situation quite well, I added it when I bought another car.

I've been with Endurance Auto Warranty for two years and they've helped me out a lot. But the last claim was difficult. I was without my car for nine days, waiting for them to send one of Endurance's inspector to the auto dealer. It took them a long time to send the inspector there to approve the work to be done. But when he got there, he saw what they were going to do. He immediately approved it. The instructions were, "He cannot take the car off of the lot. 'Cause if he takes it off the lot, then we're going to deny it." So, it has to stay there. I ended up using the bus service. But what I had to pay was a lot less than what I would have to pay. So, I was pleased with that.

Endurance was advertised as everything is covered from top to bottom. I had the top service, but it only lasted two months and I didn’t know that that was going away. When I needed to get some work done on the car, it seemed like I had to jump through a good amount of hoops to get some work done. It's not always great with Endurance. It was advertised a little bit more heavily towards being helpful but didn’t always feel that way when it came down to getting repairs done. My sister was considering them but I told her not to.

I give Endurance an A. I brought my car in for service and was notified by the dealership that the transmission was about to go. I had to wait a week for Endurance to show up to approve and pay for a brand-new transmission on my car, to which they did. I am satisfied with that. Having Endurance, my $40,000 investment in my vehicle is protected. I recommended it to my brother-in-law. I did a lot of research as to which was the best aftermarket warranty, and Endurance kept popping up as number one. They've done nothing to disprove that so far with me. In the beginning, everybody was a salesman. They asked what was the mileage on my vehicle and I told them I didn't know. I gave them an X amount of miles but also told them not to hold me to it. When I made the claim, they were trying to say, “You said it was only X amount of miles.” In fact, it was an additional thousand miles. But it worked out.

I like that with Endurance, you pay $97 a month for four years, and you get two years free. I put in a claim for my transmission that went out. It was three weeks that I had a loaner car before I could get my car back. They had to send it in then get sent back over here again. With the pandemic, everything is slower. But Endurance paid for my transmission and I just had to pay the $100 general deductible.

I bought a used vehicle that needed an extended warranty. Setting up one with Endurance went smoothly. It looked like they had the best plan coverage. I'm working on a claim now with them. Normally, the shop that I take my vehicle to handles everything. Endurance can have a better communication process with the policyholder as far as what’s going on.

I only had the warranty for a short time, but wasn't aware of the mileage I had to put on my car in order to use the warranty. I no longer have my vehicle, I have cancelled my warranty with Endurance, but have not printed out the form to send back to get my refund. Just wishing they would send me the check instead of doing all the work.

My truck broke down and Endurance fixed it. I like them as long as they keep on paying if my truck goes out.

When I signed up, the rep was professional but I don't think he got into deep details about the warranty. I used to be a salesman, so sometimes, you just tell people what they want to hear and you don't get into the truth of the matter about the full contract. If we told the truth, Endurance or nobody would be in business. I had a claim about a month ago with my transmission. My transmission started slipping then it eventually went out. I told Endurance four days before sale that I was having problems. They said, “Take it to a dealer, get them to do diagnostics then call us back.” I took it to the Chevy dealer. The Chevy dealer in Searcy, Arkansas was backed up two and a half months. Somebody else had recommended Lynn’s Auto Repair. I went over there and had to pay out of my pocket to get a diagnostics. That was $100 for them to look at it.

It’s quite a bit of a struggle to be able to get a lot of stuff done with Endurance. I was never able to talk with the director person. From what I understand, there's a person that comes out and looks at the car, and figures out what's going on. They are only able to talk to the shop that I will take my car to. They’re not able to talk to me. When I had it taken in the first time, there was miscommunication. The shop told me one thing and I called Endurance, and they were like, “Oh, no, our adjuster said this.” That was not what it was told. So, there was a lot of back and forth. Every time I called customer service, it was, “Oh, we can’t tell you anything.” I had to ask for a manager every time I wanted to get some information.

Top notch in every way. AC went out. $2,400 + $$$. No hassle whatsoever. The company was professional in every way and repairs were done in a timely manner. Highly recommend this company. And, you will be glad you selected this company for your repair needs.

I called Endurance and the guy that I talked to made their warranty sound good, I purchased it. I also worked with a few young ladies, and everybody was great. My car just was serviced at Subaru and I've never had any issues with Endurance at all.

The signing up part was good. The problem came in after I needed some maintenance done. You can communicate with Endurance, but getting something done is a problem. My engine blew and Endurance sent me through hell. My car was in the shop for two months because of them getting the parts and paying the people. I just got my car back four days ago and ended up out of pocket with almost $3,000. I was out about 1,400 in cash for the parts and almost 2,400 for a rental car. They told me they would give me $150 back. I'm very dissatisfied.

I filed a couple of claims with only the last one being approved based on the coverage I had. I'm glad what was taken care of since that was a part of my package. Endurance and my car service advisor played a ton of phone tag though. There was a lot of, "I didn't hear back from this person, I didn’t hear back from that person," but eventually, it got done. There could be a side by side coverage differentiator that shows what's covered in this policy that's not covered in the other. You could look through all of it and see that but if that was super clear, that would avoid future clients saying, “I didn't know,” or “It wasn't clear.”

I wasn't happy with how my previous provider never covered things when I needed it. I started looking around, and Endurance was my next one on the list. Whoever helped me when I signed up was very clear and answered all my questions. So far, so good. I feel secure that I have something to rely on whenever a need arises. I had a claim not long ago, and that went well. I had to pay out of pocket but Endurance covered one thing that was wrong with my car. That was some help.

Signing up with them was a very good experience. They did exactly what they said they'd do for what they said they'd do it for. I had the transmission went out on my vehicle and they fixed it. And it was the $100 that you have to pay when you get a repair done. We're paying $137 a month and the transmission was $8,500. So we're coming out good in the long run. We've been very happy with them.

It's been hit and miss with Endurance. Sometimes they'll pay and other times they won't. In the long haul, I got more out of the benefits than I paid for it. But I also paid a lot out of pocket that I shouldn't have had to. The last time that I had a claim with them, it took me three weeks to get that sorted out. Three weeks was not with the mechanics turning wrenches. Three weeks was the adjuster coming out. It took about four days for that to happen. Then once the files were sent over, no one told anybody that they needed to have the last three oil changes done. That took another three or four days. Then it was a matter of getting that approved by the adjusters up in Chicago. That took another three or four days.

Customer service was fine. I had to rant and rave a couple of times but they finally covered most of the stuff that was wrong with my vehicle. They were slow getting to the dealer and to approve different things. Other than that, I would recommend them.

I needed a warranty repair on my truck and the process was interesting. It was a sizable repair. It was a timing chain. That was why I bought the warranty to make sure the timing chain would be covered. But Endurance had said that there was a problem why they weren't able to cover it initially. I was on the phone for a good three hours with them until they finally realized that they were wrong about the claim that they had made.

I would recommend Endurance. My first claim worked out perfectly. They did not give me any hassle with that claim. I took my car to be serviced and the shop saw the problem. When I sent them the warranty, they submitted it. They got it done, and I was good to go. However, Endurance told me there was an app that I could download, but they never sent me the information. I was very disappointed in that. Luckily, I still have my book with the information in it.

I am new with Endurance and I had a question about my contract. I spoke with Kitami ** this morning and she was on point. She answered all my questions and took time with me to explain my contract to me. No rush just purely considerate and professional. It’s hard to find good customer service nowadays. I have not put in a claim as of yet God forbid I have to but we will see what happens should the need arise. As for right now I give them an A+ for customer service.

Endurance's customer service was way better than the other company I spoke with. They weren't just about the sales, they were very knowledgeable about the product. They gave me the facts before they even tried to sell me anything. They told me the best policy for my vehicle. The other company wasn't covering nowhere near as much as what I got with Endurance. Also, the deductible was only $100.

We had issues with Endurance at first. They had a distance and time and you had to do that as a minimum before you could use the policy. We did a claim and I was at 700 miles over and a couple of months in. It was denied because it was too soon. They didn't meet what they said. But after that, the policy ended up paying for itself because they paid for two repairs that were big. The most recent claim was a transmission. They dragged it out so it was about 12 days for them to determine that they were going to pay for it, and they did. They had asked for the transmission to be opened up and inspected at my cost in order to do that. I took the gamble and let them do it, and it worked out in the end.

I didn't like Endurance at first because there was a cap on the NADA Vehicle Book. There should not be cap on it because I'm paying by the month. But I've had numerous claims and they've been taken care of properly.

The warranty, in writing, is exactly what I was told over the phone. The coverage is extensive, covering more than just the power train. That's why I bought it. Haven't had to use it yet, but I'm sure, when I need it, it'll cover my vehicle.

Had a great experience with the Customer Service rep. I can't recall her name but she was outstanding! She went above and beyond and I thought she was informative, Polite, focused and action oriented. I think her name was Cynthia but not sure and afraid to not give credit where credit is due.

My car is a 2015 Infiniti that has had a number of unusual repairs, given the low mileage of the vehicle. I needed to have a transmission replaced. I had to have the rear manifold on my car replaced ‘cause it cracked. I also had to have the transfer case replaced because it was leaking. I've had, in the last year, a number of sizeable needs for a warranty and my experience with Endurance was difficult. There were many times where I would call and was always faced with pleasant people, at least the initial people that received claim information, but what I found to be quite frustrating was they have a third party that comes in and evaluates the claim from the mechanic.

I filed a claim with Endurance and it took forever for it to get approved. Originally, the claim was because my airbag light was on. Then there were some other issues with the car underneath. Something had to be replaced. They approved everything but the airbag light. When I called to find out why it wasn't covered, they were saying, "You need to read your contract. It's not in there." It upset me because that was a safety issue with it not working. Getting a hold of them was easy enough but they were ugly about how they said, "You need to read your contract." It was insulting to me. Because I got upset with them, it took an entire week for them to approve the rest of the claim so I was without my car for over a week. They said that they would provide a rental car for three days. I didn't trust that it would be covered so I didn't do it.

I like Endurance, and I don't have any complaints at all. A friend of mine recommended Protect My Car, but then I was doing my research and spoke with both of them. That was close to Christmastime, so I knew there were lots of sales that will be going on around that time, so I decided to look into it. I found Endurance had a plan better, because they also help with maintenance on the car. They also cover a higher mileage than Protect My Car. Even though Endurance was a bit more expensive, I preferred the length of time I'm covered, which is five years compared to four years with the other company.

Don't believe a word they tell you. Daniel from Accounts will tell you whatever he needs to keep you happy so you don't cancel. Karen will tell you she will call the repair shop when they open if it's after hours but whatever you do, don't hold your breath. It won't happen either. They will tell you they are not a 3rd party. They are. They contract out with other underwriters. They will tell you their policy covers you for towing... It does. But only up to $100. So when you explain you live on a mountain they will tell you not a problem you will have no out of pocket towing expenses. I hardly call $533 out of pocket expenses. And only $100 coming back to me.

Endurance had a better rate and more warranty. After looking at the internet and finally talking to a representative, they sold their product to me and revealed a few more things that were available through the warranty that I didn't read up on. They gave me a lot of knowledge. I had an issue with the vehicle that was up under warranty. I called a representative and they got right up on it. Within the time I talked to the representative and the time my car got fixed, it was a two to three-week process. The process of getting it started was immediate, but the shop took a week or so to get it fixed. But I had no problems. Endurance is a good company. Next time I buy another vehicle, I'll still use them.

I've had Endurance for a really long time. In the beginning, it was great. But, something's changed over time. Communication is the worst. When you call, you wait on hold for an hour. They tell you that someone's gonna call you back. No one's telling you what they're doing while you're waiting to be transferred. So, you just hear someone typing, huffing and puffing. After 30 minutes of not getting anything, you get, “Someone's gonna call you back to follow up with you.” Then, you're just waiting. It's like an ongoing battle. Then you call again, you do the same thing. I've been calling now for the past week, trying to get someone on the phone. Because I had a manager tell me he was gonna call me back that Saturday on the Fourth of July weekend but he never did.

I filed a claim and I had a hard time getting in touch with people about the claim. The people at the shop also had a hard time getting in touch with somebody. It was crazy for a minute, but everything’s been done now.

The representative assured me that Endurance is a good company to deal with. I did a claim for my transmission that wasn’t working. I took the car to a mechanic and told him that I was having trouble with it. I told them I had Endurance and they contacted Endurance. Endurance ended up covering it and they fixed it. I was very satisfied. However, I was out of work for about two weeks and I wasn’t compensated.

I took my vehicle in to a Chevy dealership, but it was on the weekend and they told me to come back during the week. The Chevy dealership handled the claim submission for me, and it went fine. I had to pay $100, and everything else was taken care of.

When the transmission completely died, the claim went right through the shop and they took care of everything. They had to update the computer codes in order for it to learn the new transmission. At first, they didn't want to do it. It kept throwing more code that there was an issue. A day later, Endurance took care of that. Once they did that, everything went fine. They didn’t give any hassle about it. They did exactly what they said they were doing.

Endurance paid most of my claims with the exception of one. The issue was the time of getting the repairs from start to finish. They have to send out adjusters and that's been a pain. Once the claim has been submitted, Endurance could improve on getting an adjuster out and getting an approval in a timely manner. But overall, at least, they've been good on the warranty.

The representative that signed me up was very good. I had one claim for the air conditioner that had a leak. The dealer found out it wasn't rust that caused the problem. They told Endurance, and they fixed it. They also got the rental for me.

A couple of the plans seemed a little expensive, but after talking to the person, we came to one that was perfect for my budget and everything I needed. So far, I'm enjoying it and I'm planning on keeping it. I've had to use Endurance once, and that was pretty good. The claims process went very easily and smooth. It took them a while, but they even got me a car rental towards the end. They didn’t cover one part of the car, which was questionable to me, but I still paid. It has to get fixed, so might as well just fix it myself. It's my car, and I take care of it either way. I would have liked a little detail though. From my understanding, the plan was supposed to cover bumper to bumper, but they didn't tell me why they didn't cover it. I wish they would have at least called and explained to me.

My car broke down and I had to fix it in Birmingham, Alabama. The Endurance team helped and the fix has been done. It was a good experience. It took me one or two days to get the approval inspection done. But they were good in coordinating. I felt happy.

The rep was nice and very knowledgeable, and the plan is affordable, considering how much it would cost to pay for things on my own. It's also easy to make electronic payments monthly. My transmission went out, and I did a claim. They replaced it but that was a little slow because of delivery, I’m assuming because of Covid. Other than that, it was fine. Endurance provides vehicle rental coverage, but I live in New York, so it isn’t really good enough for a rental in New York City. All in all, the plan does what it’s supposed to do, and I’d tell people to get it.

Endurance covered the alternator. After the shop got the approval, the car was out the same day. The dealership communicated with Endurance and I liked the promptness of their response, whether they were gonna approve it or not. Everything on my end was nice and worked out well.

I had loss of power with my 2010 F-150. I brought it to the shop and we got it checked out then contacted the warranty people. They wanted documentation, and we provided documentation. I provided their contact information to the dealership, they got in contact with the adjuster, and they provided what the company required to get the approval status for the new engine. Everything was in a timely manner. The engine got there in three days. Everything was on point. They approved the new engine and put me in a rental. Everything was 100% and the communication went well.

Endurance is like everybody that's trying to sell you something. They kinda push you to get you to buy the warranty. When I first told them I would take it and then after I hung up, I got to realize how pushy the rep was. Another thing is that they tell you that you can take your car to any automobile mechanic but that's not true. They have to be certified as a mechanic through some kind of certification program. There's probably only about a third of your automobile mechanics that are actually certified. When I had my first oil change and there was something else I had to have done, I gave the book to the Ford dealer. The next thing I heard, they came back and said, “The only thing you owe is $100.” That was including my oil change. So I’m very happy with them. They were very good.

We had a bunch of exchanges back and forth about the policy. The rep walked me through it over the phone. Then when I got there, he walked me through it and show me different levels of coverage I had and their deductible. He also had me set up for the 500 and then we finally settled on the $100 deductible.

Signing up was easy. It was just a phone call. My only dislike about it is that we don't have a card to take to the dealer. But I did come up with one on my own that you could have in your car.

The rep jacked me around with the price, and the monthly price, and the down payments. It was a lot of baloney and that was why I didn't get the policy.

I purchased this warranty in 2018 to now have to actually use it in 2022 for a replacement of Rack and Pinion. I was told that the part is covered but because the part needs to be replaced based on seals leaking they will not cover the claim. What!!! It’s all 1 piece regardless of why it’s broke… it’s broke!!! And the rep was so short in conversation saying that’s just what it is. I’m definitely appealing this they had no issues with taking my money but now that they need to do their part it’s all types of loopholes.

I spoke to Beverly and explained that I had to take my truck into the shop again and that a prior rep never sent the copy of my warranty. She immediately understood the problem, downloaded a copy of the warranty and sent it with her own email. I received it right away and was able to send it to the repair shop. She went above and beyond beyond to help and now I just hope the repairs are covered.

I'm very happy with Endurance. They gave me a wonderful rate and I've been rolling with them ever since I signed up. Anything that has occurred, I had no problem with them taking care of me. The most recent claim I had was my transmission went out. I was without my car for about four days but they took care of it. It took them a minute to give me a rental car. But overall, I got it. That’s all that matters. I like Endurance. I would prefer them over somebody else and I’ve already told several family members and friends about them. No one can beat the rate that I pay monthly. I pay them 108 and that’s special enough.

I've had two claims with Endurance and never had a problem. As far as filing claims, if you do your part like paying your bill and keeping up the maintenance on the car like you're supposed to, you won't have a problem. I had an engine replacement through Endurance and it went rather quick once they got things figured out. It was almost seamless. I sent them the paperwork they requested, and there was no argument. They had a problem with the engine that came in, so they had to get another engine. The whole process took about three weeks. The only thing that I didn’t get from them was how much mileage was on the engine that I got, and I still haven't been able to get that. Also, I was inquiring but they did not want to talk to me, they wanted to talk to the car people about the engine.

I received my policy last week but I could not get it to print. I was unable to get thru to the company by phone or chat for help and was ready to just retract my purchase but when I decided to try back today, Rebecca answered the phone and was so helpful and she sent me a copy I could print. If she is representative of the type of service I will be getting in the future, I will recommend this product to all my friends. She definitely saved me as a customer.

The best place to have a warranty with. Endurance this is not a 3rd party. You will be very happy with your warranty. The rate is very affordable. Please I will not go with anyone else. Great customer service as well. The monthly rate is great. Also the warranty so good that they help you with purchase toward your tire.

Endurance was very good. However, the customer service people that they have could use a little more training. You could tell they were trying to pull up information off a computer and other database. They didn't have a good understanding of the product they were selling, so to somebody who wasn't sophisticated enough, that might be an issue. However they have it written is fair but the website is kind of crappy. When I submitted one claim, I went to my mechanic and told him I had extended warranty. They contacted the warranty company and did everything else. I had to pay the deductible at the dealership.

Any experiences I've had with Endurance have been unpleasant. The first time around, I was in the hospital. I had had triple bypass and they called and pressured my wife, and she ended up signing up. They said she had to do it that night. It was quite a bit of money so, when I got out of the hospital, I dealt with it and canceled it.

It took Endurance Auto Warranty two weeks and a half for them to get back. It was slow, but to make a decision, they had to review the oil change. Originally, they wanted to send in their own parts, so I just paid the difference. They wanted to send their own unit, but they allowed me to pay the difference with Chevy for the original transmission from the manufacturer. So, the difference between their unit and the unit I got was $600. But compared to what I was originally going to pay without the insurance, I was happy about it. I plan on keeping CarShield.

Endurance is a great plan. they covered the problem so that was good. It's nice to know that I have that coverage for those expensive repairs that are unexpected. Recently, the car went in the shop for the ABS light that was coming on. They replaced some part but it was in the shop for over a week 'cause they had to wait for the part then I wanted them to drive it to make sure that they fixed it. The customer service is good. I didn't have too much trouble with looking at my paperwork and finding out what's covered and what's not covered. If I had a question, I called and everybody that I talked to was very helpful.

I have been an Endurance contract holder since 2016. I renewed my contract Dec 2021 and attempted to file my first claim April 2022. I spoke with an agent who advised that I did not have Roadside Assistance nor tire coverage. I read my contract which showed that I at least had Roadside Assistance and I was trying to explain, but the agent wasn't listening. For the next couple of months I thought about cancelling my contract.

I purchased the warranty and read what they covered. I noticed they did not cover the rotors and only paid $140 for the pads. I called back and upgraded the warranty to a four year policy. They said would cover the rotors. I took my car to my mechanic. He called them and they said they do not cover rotors. Really disappointed. Canceled policy. Read the fine print. Not worth it.

My customer service, Rodney **, was extremely nice and helpful. I have a good package with Endurance for a reasonable price for a 2018 Toyota Camry. I am satisfied. I only pay $190 a month for a limited amount of months. I have everything covered for that price with free oil changes.

The air conditioning on my Accent wasn’t blowing and my daughter called and asked if it was covered, and she was told it was covered by Endurance. At first, the rep said it was the condenser. Then, when something was done, it wasn’t. But as of right now, everything is working fine. Everything was handled quickly. The only thing is they said they had the auto parts but after they got the parts, they didn't call us to let us know. Other than that, once they got it scheduled, it didn't take very long.

Endurance Auto Warranty seemed to have a bit better coverage and reviews on them. But they lacked a bit. I know that I can make monthly payments. I paid it upfront, and I got a bit more of a discount for that. But they never sent me anything in the mail explaining what my coverage was or how long it lasted. He told me that over the phone, but I never got any confirmation after that to verify, this is my coverage, this is what I have. I went on and I had to sign in to their website. I could pull up my coverage through the website. But it took me a bit of time to figure that out.

Signing up with Endurance was fairly easy. I've had 2 claims for air conditioning and transmission, and the claims process have been easy, too. I had to pay just the deductible. Endurance kept me from spending a ton of money on a transmission.

After 100,000 miles on your car, Endurance is one of the only ones that go bumper to bumper for a decent price. Today, I had a battery replaced and Endurance pitched in 100 bucks which was good. Five months ago, I had my air conditioning go out. They replaced the evaporator in the Chrysler and did the compressor and a water pump. It just cost me $100 so I was very pleased.

Endurance procrastinated and took so long that I paid $1,700 out of my pocket. My Jaguar went down two weeks ago. The shop that I deal with called Endurance and put the claim in. Endurance wanted to send an inspector out. The shop didn’t get an inspector by Monday or Tuesday. I called Tuesday and they said they needed some paperwork stating about something that had got fixed in February. They didn’t pay for it in February. I came out of my own pocket for that because one of the numbers was wrong on the mileage, so they had to restart the contract. Then, they said they were gonna send out an inspector within 48 hours.

After I purchased the vehicle, it was a day before I could use the contract that the air conditioning condenser went out. I took it to the dealer and they charged me $900. They couldn't do anything even though the mileage was over 1,000 miles. They said it has to be 30 days past and it's got to be both of them, not one or the other. I didn’t like that. Before you get going with the contract, Endurance tells you at the end when they sign you up that you have to have 1,000 miles. It’s misleading. They can save themselves from spiel if they tell people upfront, “You can't use this policy until after 30 days and 1,000 miles.” You're paying money to them before you are even able to benefit from them. 1,000 miles can be anywhere from a week up to four or five weeks with some people. It’s too much.

I inquired about changing the original extended warranty plan I had chosen several weeks ago to a different plan. Chelsey ** made this process painless, seamless and patiently answered all my questions. If the extended warranty itself comes close to providing the service that Chelsey gave then I have nothing but high expectations!

I called to cancel Endurance Warranty. James ** answered and I explained why I wanted to cancel. James did an amazing job explaining why I shouldn't cancel. James is an incredible asset to Endurance. His patience with customers is exemplary. Thank you so much for your time and knowledge of the Endurance Warranty...

The Endurance policy is expensive but it seemed like it covered more. It’s $4,300 but my daughter had to have a warranty so I figured pay it by the month or pay it out of pocket and I wasn't paying any more out of them. She had a 2014 Chevy Cruze and I’d fix one little hose and then another hose would break or a joint would break or I had a crack in the antifreeze reservoir tank. Then the water pump went. It was constantly issues with that car. Now it’s resolved because there are no more parts to fix. I had everything replaced. I got tired of it.

The rep was pleasant. When somebody's trying to sell you something, you’re usually nice. When I had work done, I took the truck in and the people at the dealership dealt with Endurance. I had something else done that wasn't covered and paid the difference.

It's really in my relationship with Endurance, but it was a little arduous to get my first service claim. For a bit it was difficult to determine if the claim rep would work for me. We'll see how it goes from here.

I signed up with Endurance on the phone and the supervisor understood what was happening and what was going on. She gave me an enhanced package for my truck so I was happy with that.

I got the coverage from Endurance and about two months later, I put in a claim but it was denied. The next month, I had another problem with my vehicle. I put in another claim and that was denied. It was something that was not considered wear and tear on the vehicle. So, I didn’t understand why it was not covered and they said that it was explicit what was or was not covered. I said that I spoke with the representative when I did the application process and asked what was covered. I was told that it was. It was my electrical door locks and the Endurance rep said that it was an electrical issue and electrical was not covered under the warranty.

I dropped Endurance. Some of the most suspicious things that you have on your car are the support structures, like your struts, shocks, breaks and wheel bearings. None of that was covered with Endurance unless you’re paying a tremendous amount of money per month. And I’m not in that category because I can’t afford stuff like that. I’m retired. I don’t even get a home Social Security check. So, there was no need for me to keep on stressing myself out.

I chose Endurance because it covered more than 100,000 miles. I've had two claims so far. One claim wasn't covered and that was for the wiring in my tag lights that went out. The other claim was for my thermostat that went out and that was covered. Process-wise, they had a hard time getting the right information but they finally worked it out. The process took about an hour. The car was in the shop for a day because I had to wait for a part to come in. I took it in and it got changed right there on the spot. The mechanics worked directly with Endurance and that was great because I wasn't sitting there fielding information from one end to another. With Endurance, I like the assurance that if something goes wrong, it'll most likely be covered.

You have to wait 30 days and put 1,000 miles on your car before it goes into effect. For me it would take almost a year to get those miles. I cancelled mine. Why should I pay them while I wait to get 1,000 miles. Not good.

I was very pleased with the transporting of two vehicles across country for my college students. The drivers were on-time for both the pick-up and delivery. When it is time to utilize the services in the future, I would definitely use Sherpa Transport again.

As a Elite member of Endurance there are so many things that this warranty doesn't take care of in my times of need. Every time I look around Endurance does not take care of certain things that go wrong with my car. From mount and balance of a tire to a tire sensor. They don't deal with rotors either. I keep finding things this policy doesn't deal with. I can't imagine what being less than a elite member. There is so much false advertisement in their online advertising. Complete Tire Coverage is one of them. So far this warranty has taken care of 320 dollars of claims and I'm already at 800 not including their 320 dollars this year in payments and deductibles for the policy. I'm truly at odds with this company. I should just save my money and deal with my own issues. I can't imagine what my last 2 years of free warranty will be like. SMH

The reps gave me all the information that I needed when I signed up with Endurance. They were nice. But after spending $300 every month, I dropped Endurance. I took my car to the shop and they didn’t cover anything that was wrong with it after they told me they cover all of this stuff. My insurance covered more than what Endurance covers.

I have received no communication since joining, not even a membership card. I don't even know if I have been scammed. I paid the contract in full at time of joining. I know they got their money because it was withheld from my credit card. Is this how their service going to be?

The sign-up experience was good and the plan I got was what I needed. it's just Endurance seems to be finding ways to deny a lot of different things that need to be done. My experience has been pleasant but also a pain. There was a transmission repair that I had a claim for. There were also a couple of different things that my mechanic said should be covered and Endurance has not covered them yet. We're still in the process of talking about it with them. They had somebody come out. Everything's been okay outside of being denied on a bunch of things.

One claim I had was for a steering rack and pinion and it got paid without problems. The customer service was great, and I’ve recommended Endurance a couple times.

I had paid into the policy for over a year, made a claim and it was denied for a mileage error of less than 200 miles that happened over 10,000 miles ago. It came down to they didn't want to pay and used any excuse to get out of it.

I like Endurance and their customer service has been good. But I wish they would cover more because I had my BMW for service and they only covered one seal. The other seal wasn't covered and I ended up paying over $2,000. Also, at another time, a sensor wasn't covered. But for my Equinox, the coverage was awesome.

The rep during sign up was informative and answered all my questions, and all the claims have been very easy as well. No stress at all. Fixed one day and moving on. Recently, I had a repair done for the temperature for the AC. It was just a one day thing, so I waited. All in all, Endurance is a good extended warranty to get. It's very valuable because instead of paying out of pocket, the warranty pays for the repair.

Don’t know much about this company. So far what I do know is the rates are standard. Hope they say what it’s like signing up for a great job done on my vehicle. Please don’t let me down. I’m praying that the work can be done.

My wife has always had an auto warranty, and Endurance offered a good service as far as the coverage. Right now though, she's hospitalized and she's in a rehab center, so she can't afford the maintenance. I called to cancel and the rep told me that the policy is paid up to August. He was very helpful. He told me to call back in August to see if we were still keep going with it, but we're canceling it right now. Financially, she cannot pay it.

I was trying to get coverage for my car and my experience setting things up with Endurance was good. The rep was a 10 out of 10.

The plans that Endurance offered were expensive but repairs are, too. So, it was one or the other and I picked them because of the customer service that I received. I felt comfortable when I talked to the individual that set up the policy and I used them for at least three times now. Each time, I explained what the procedures were to the repair technician, gave him my card with the ID number as well as the phone number, and he was able to call a specialist on that end and worked things out. Nobody had any problems. I'm also very satisfied with the coverage.

Have only used Endurance one time. Everyone was friendly. My only issue is they never answer the phone. I was at the repair shop and the guy working on my car was trying to call Endurance with a question on a repair, but no one would answer. It took an hour of his time trying to get through to someone before he could start working on my car. When a person did finally answer, they would transfer him to a different department where it would just ring forever with no answer. Very frustrating especially when you’re right there having your car serviced.

I liked the combination of the coverage that was stated along with the price.

I liked everything that the Endurance package was offering. The rep was also perfect. He answered all the questions that I had. He had a really wide knowledge of the program for the service that they offer. The most recent claim that I submitted was to get my lock fixed on my car. I checked it in to the dealership, let them know that I had an extended warranty, and they called Endurance up, and they took it from there. Everything was fine. I'm 100% satisfied.

I filed a claim to Endurance, and it was a smooth process.

I had problems with my transmission. After being inspected, my vehicle was repaired. Endurance really take care of their customers. I would definitely recommend them to everyone. If I ever need another extended warranty, I will use Endurance. I also would recommend using Consumer Affairs to make sure that I get the best company to take care of my needs.

I first did extensive research on endurance policies, terms and conditions so I was convinced when I called and knew exactly what I wanted in my package, the person I spoke with was very helpful and knowledgeable about what I was looking for.

The Endurance rep that called me was extremely knowledgeable and well-mannered and she had it all together. She was extremely thorough and she put everything in layman's terms so it was easily understandable. There was one question that I asked that she couldn't answer. But she looked up the answer into her database and immediately answered it. Submitting a claim was extremely easy. They sent an adjuster out and they took care of it. The shop got paid and I got my car back.

I drive a lot of miles and Endurance was the only company that gave me the miles. I'm about 150,000 and it goes up to 300,000 for warranty. I took advantage of the warranty's service a couple of times and had no problems. I did a claim for something on the front wheel of my car and something with the drivetrain. Endurance took good care of it and I was very happy about that. My experience with Endurance was very good. I don't have to worry about anything that’s included in that warranty.

The reps at Endurance are always personable if I call and ask a question or they go over it if there's something that I don't understand. There’s no pressure and so far, we're satisfied. Even though we have the contract, I can call in and ask anything I need to ask and it is answered. Something can cost up to thousands of dollars but the only out of pocket we have had is $100. We were getting ready to take a trip and the rep said we don’t wanna break down while we’re on the road. The warranty paid for it and the vehicle was in the shop for four days. Then, we had the oil change. Each claim is a separate claim and once it is approved, they always paid. I wanted to know about the car rental and they said that if I have to do a new claim, I get the car rental for five days. If we go there and pay for the air condition, the warranty pays for five days and hopefully, within five days, the vehicle will be fixed.

Other than for towing, oil changes (which you will have to submit, as nobody accepts their contract info), and key fobs, DO NOT expect them to pay for your actual vehicle repairs. They'll find a reason to deny the actual repair, like claiming the exact part is not in the contract or you failed to keep records of oil changes/maintenance.

The plan option that I picked works for me. I made one claim with Endurance and it went fine. I paid my $100 deductible and the service provider took care of everything. It went smoothly.

I paid over $100 per month, for years. I went to use the warranty and was told it will not cover any repairs. Mechanic said it's a rip off. Stay away from #Endurance. I will take them to court. Buyer beware of this company. They also have a bad history of ripping people off.

My experience with Endurance on the phone was very professional, informative, made sure I understood what was being offered, asked if I had any questions, and I did not feel rushed. I had missing information that I could not give in one phone call and they allowed information to be given the next day. Very professional and friendly.

I had several things wrong with a car and Endurance only covered a few of those. I thought they would cover more. I've had to pay about $3,000 out of pocket. With the first mechanic I took the vehicle to, the estimate was about over $8,000. Endurance covered only up to $900 so I let them do what Endurance covered. Then, I took it to another mechanic and his estimate was about $4,000. Endurance covered about 1,000 so I went ahead and did the entire work with them. I kind of understood what Endurance did not cover, but I didn't know that beforehand.

Customer service is a little dodgy and the process can be a little troublesome because certain reps don't want to give certain information. When I had a question about the tire package, the claims department told me to call some Elite company to get that information. And even if I want to get the information personally and I had an authorized shop working on the car, it becomes a really big hassle in communication. Other than that, I did two claims this week and my experience had been great. One was for a battery replacement and they paid $100 towards it. The other was for something that I had replaced when it came to my struts at Mazda. Endurance saved me quite a bit of money.

I've got 2 policy on different cars and I still have to pay for all the work being done. The policy covers nothing but you sure take my money every month. I will be canceling both policies. This is just a scam from what I can see.

I have Endurance on two vehicles. I have one on a 2009 Chevy, which I had almost no problems with. My 2015 Chevy, on the other hand, has a few problems. The coverage is not the same. Endurance usually wants the inspectors to come out whenever they do claims on your vehicle, which also makes it a headache because you gotta wait multiple days for them to even look at something.

I use my truck for daily use. I submitted a claim but it took about a week to get an adjuster to look at the truck and make communication with the mechanic shop, and then they rescheduled for another three days to just go and authorize the repair. That was a lot of hassle. All of that downtime, I was paying for a rental, which Endurance did not cover. I had a lot of other expenses that I paid for. It was like I have no warranty. It ended up costing me more money. It was also hard to get them on the phone. 35 minutes wait. It was not a good experience at all.

I haven't had the opportunity to use it yet, but whenever I call for a clarification they have been and professional with a response. So far so good. It was a hard purchase for me but the rep stayed on course and we managed to negotiate a contract.

Endurance is a good company. I like everything about them. I submitted a claim because the air condition doors fell off. It worked well. I called and took it over to Moe’s Automotive and they got with Endurance. Moe's tore it apart like Endurance asked them to and replaced the bad parts. But some stuff wasn't covered. I had to pay for the air condition vents.

I looked into two companies and I liked Endurance more so I chose them. I had one claim with them not long ago and I wasn't happy with that. The shop submitted the claim for me and that was the easy part. The process, on the other hand, took six months from January. I didn't have a vehicle the entire time because the claim was not approved. That was the bad part. Endurance offers rental reimbursement but it doesn't start until the claim is approved.

So far I'm very pleased with my experience. I would recommend Endurance Auto Warranty to anyone who maybe looking for insurance. I was very pleased with the agent I spoke with. Very pleased with the price and the policy itself.