Endurance Warranty Reviews

Our 2014 Nissan Altima's transmission went out. When it was time to get it repaired via our Endurance warranty, we find out that our VIN# was recorded wrong by an Endurance associate. They asked us to submit a pictures of our title with the VIN# and after doing so, they still refuse to honor their warranty. I emailed the information and they are now giving us the run around. Even wrote a new policy with the correct VIN# and now they are asking us to wait 30 days before we use this newly issued contract + have an additional 1k miles on the car. Tell me, how the Sam Hill can we drive a car with the transmission NOT working. Endurance sounds like scammers to me and wouldn't advise anyone to use them for an extended warranty. Truly been an eye opening experience.

They explained everything very well to the point of where I went ahead and put my vehicle with them. The reps were knowledgeable, courteous and polite. It didn't matter if I had asked them several times, they still repeated it.

They had a lot of good offers on the warranty but didn't follow through. I had my car serviced and everything was supposed to have been covered on the warranty. They gave me the runaround. First, they said that the mileage on my vehicle didn't match the CARFAX that they pull which is not going to match 'cause the car has been driven. Second, they said I had a different warranty on the car which I didn't. Third, they said they were not gonna cover anything because I put rims on my car. They said, "We can give you a different quote for a different policy with adding the rims. We can quote you a whole different policy, but we're not going to cover anything that you already complained." Also, canceling was very difficult. They sent the paperwork to me and I had to sign it and send it back. I had to wait six weeks to receive a refund.

Signing up was okay. But I've had a hard time finding phone numbers to call them if I needed because they didn't provide a lot. Other than that, they emailed everything to me.

The representative was pretty good about breaking down what's covered and the prerequisite. We talked about some other companies and he shared some information to me that really opened my eyes. In addition to having fairly a good rapport with the person that I talked to and the benefits, Endurance was a little bit different from what everybody else was offering. They had some extra bells and whistles. It was a good experience.

I'm looking for a program that could cover the major parts of my used car without me having to come out of my pocket. Endurance has that. I set up coverage with them and that was okay. Making payments was easy too. I just set it up to come out automatically.

As far as registering, I’ve had to call them and ask them some basic questions that I was looking for. They sent me a list of different programs they had. I like their options. The package I got is very good. Signing up was really easy.

The rep explained the warranty to me. It covered everything I wanted covered, mainly the engine, drive train, rear end and some of the electrical stuff. He also did a little upgrade on my tire warranty because I knew he was putting aftermarket rims and tires on my car. So, he was helpful with that. The pricing is a little high, but I understand.

This is a purchase of a product that you hope you will never use but for peace of mind, I ended up going with Endurance. I have had nothing but great customer support. The plan I chose is the best I can get for my car.

I bought a warranty for my 4x4, 6 inch lift pick up. My drive shaft broke and they fixed it, the auto center said my tyranny might also be affected. 3 months later tyranny goes our, they send a account estimator. They deny due to modification. Turns out they claim they haven't been billing me for some surcharge suddenly. My truck was never modified and this surcharge just comes up due to tyranny shot...total con job!

Jeremiah answered my questions thoroughly; I have not had any concerns with my policy. Had questions on the length of policy and my questions were answered. It's good to know that our vehicle is covered.

The sign-up with Endurance was fair. However, I ended up in need of some maintenance for my car and it was not a pleasant experience at all. My car was at the dealer for three weeks. It was horrible. I hope I never really have to use this because they're not easy to work with. But it feels good to have something in place.

Working with Endurance has been very good so far. My vehicle started to have check engine problems and they're working on it right now. They're waiting on parts, which have been on backorder.

The sign up process with Endurance was smooth and easy, and I have had a few claims with them. They didn't cover one of the things, but I would still recommend them.

We paid a certain amount to Endurance for a month for three years then we got two extra years for no pay. They're very good at what they say.

Setting up the coverage was quick and easy. They figured out how much I would be paying a month. I was glad to see that. That was another thing that they got back to me pretty quick. I'm a hard person to try to sell something to buy something on the spot. But they have put my mind at ease to be comfortable to pull the trigger and pay for it and buy at that time. The package that they put me in was the highest coverage one that they have. But then when I bought it, they told me that they only cover for five days. What happens if you have something there for after that?

Their plans were reasonable and my signup experience was fair.

The rep was really friendly and gave me a lot of information. Their plan was better than the first one I got. But I just got a letter from them and they're going to be raising prices. So, I have to call.

Brought vehicle to repair shop and had diagnostic completed, insurance company sent out someone to check things out and authorized a repair with a transmission they have instead of completing repair. Promised transmission a week ago and called repair shop and they stated nothing has arrived. Been on phone with Endurance and has been a complete runaround. I would not recommend this Insurance company at all. Excuse after excuse is all we get!

Signing up was seamless. I ended up talking to one person when I got the quote and a different one when I did the sign up. They were both very helpful.

Endurance assured me that they were going to be a good company. It was all in-house, with no third party. I was told that when I got the insurance that I would get one set of free brakes for the lifetime of the contract, and that I had three free oil changes. But when it came time to go and get a free oil change, it's only a credit of $50. I was under the impression it was three free oil changes a year and it's actually just a credit. Then for the brakes, I got the front brakes done for $150 but I only got $140 credit. But I didn't even get the credit because I didn't file a claim yet.

Some of my emission control electronics went out. I had the best plan that my vehicle mileage would allow and it didn't cover anything. I immediately decided to just cancel the warranty ‘cause if I was going to have to pay for repairs, there was no point in having a warranty. Other than that, customer service was very good. But all they would tell me was why I needed to keep the warranty 'cause it would cover other stuff. I kept telling them it wasn't covering what I wanted it to cover. All they were interested was the money. They weren't interested in the fact that the warranty didn't help me.

The rep was knowledgeable about everything. Making payments is very easy. I just set up automatic.

They were pretty knowledgeable in everything. The only thing that was confusing was they said they would pay for oil changes. Nowadays, oil changes for that type of car are a little bit more expensive, and they give you $50 back. But it’s about $100 to have to oil change. Also, I didn't like the part where you got to call them and you got to make sure that you tell them where and when you're bringing the car in. Then when you bring it in, you got to call them before they start working on the car. But overall, I was satisfied.

The rep was very good. They were able to make me a good deal on the price per month. It was a little more detailed on the repairs than the other warranty places had offered. Endurance has been really helpful.

The rep from Endurance was very nice when I was signing up. I didn’t know what I wanted and I was telling her that my girlfriend had it, and I wanted the plan that she had. She looked up everything and that was what she gave me. I wanted to make sure that I was covered as far as the high dollar items that I knew I couldn't come up with funds or I wasn't willing to give up funds if something goes wrong with it.

I took out an extended warranty on my 2013 Subaru Legacy with 123,000 miles on it. It developed a transmission issue when the vehicle had 124000 miles. The repair shop tried to file a claim for me and it was denied because there was a mileage discrepancy on the Carfax. There was a Carfax report from the Subaru dealership at 112,000 miles and the next report was one from a dealership that said 89,000. I talked to the dealership and it showed that there was no work done on that day. I do not ever remember taking it there for an oil change or any other service, except getting nitrogen in the tires. This was not the case. They found the invoice that said wrong miles, with no charge for labor or parts. Carfax removed the mileage. Although it says no mileage on the Carfax, Endurance is still disallowing the claim. They want to rewrite the policy.

The customer service representatives at Endurance were good. Whatever question I had, they answered. They broke it down to how much the warranty will cost. So, everything was smooth. When submitting a claim, they tell you where to take the vehicle, then I give the shop the card. The shop first diagnoses it, calls Endurance to see if the part is covered and gets approval from them to fix it. Endurance is a good company. They're easy to deal with.

My rep was very knowledgeable, helpful, and polite. The cost of my coverage is appropriate and the one-year free maintenance was definitely a perk. I'm looking forward to using it very much so my husband doesn't have to keep changing the oil in our own truck. When we get a few more things paid off, I'm hoping to get a warranty on another vehicle too.

Endurance was great. It was the easiest thing I ever done. I was so pleased with it, and my car got fixed and I got it back. It's a good deal.

Endurance takes care of me, they pay, and it doesn't have to come out of my pocket. But I got a lot of dislikes. The most recent claim I had was when I had four injectors replaced. They wouldn't cover one of them because I had it replaced six to eight months prior to that because it was faulty. They said it's under warranty and I need to take it to whoever put it in. But it was on the West Coast and I live in Florida now. I'm not driving 3,000 miles on a truck that's limping along because it needs four injectors replaced to get one cover. It really irritated me and I had to pay $500 for that.

I've had a good experience with Endurance. The sign-up process was alright.

I like Endurance, so far. The signup process was simple. The customer service reps do their best. I dropped my car in the dealership, and the first service was okay. But with the second service, the service department said, "Oh, the Endurance reject most of the service request because the part is so expensive." I had to deal with the dealer, pay the diagnostic fee, and then I brought my car to another dealer and talked to the customer service. They explained to me that they may have a chance to not guarantee to pay for original parts. They're not taking the third-party part. So, I had a lot of complicated process to fix the problem.

I AM BEING SCAMMED! This company is listed as Endurance Dealer Services which is also Endurance Warranty located in Northbrook, IL. I have paid in full for their services and have a supposed 3 years coverage or 120000 miles left. l attempted to use my paid for services to get my vehicle fixed. Endurance Dealer Services wrote down my mileage incorrectly which was off by less than 200 miles. Mind you my car is covered for up to 120,000 miles and my vehicle is only at 70,000 miles. I reached out to Endurance to cover my vehicle repairs but my filed claim was denied.

My car was having problems so I brought it to the dealership. Endurance handled the claim for that properly. I had a pretty good experience with them.

The representatives and the interaction I had when I didn't need the warranty wasn't the best. It makes me feel a little nervous as far as if something goes wrong with my car. It's great whenever I'm paying for it and the moment I need something, everybody tries to fight me on it. I still end up having to come out of pocket $1,000 to fix my car because Endurance didn't want to cover the cost. I ended up paying $994 instead of $100 because they said, “Oh well, this is the maximum that we can do for that.” It was a coverable repair, except that they wouldn't cover the whole cost. So, I had to pay $1,000 and wait on my car. I had to rent a car for four days waiting on somebody to make a decision about it.

We bought Endurance car warranty approximately 4 months. Earlier this month we had some concerns with the internal engine components with their Jeep Grand Cherokee. We took it to the shop. They diagnosed the problem then Endurance send out an inspector check out What the shop found. From the day the inspector came out to the denial that's about a week. Their reason for the denial was we didn't have enough oil change records should we change the oil. 3 oil changes prior. I was doing The oil changes myself at home. Then we got busy so my wife Taking the Jeep to grease monkey to have the oil changes done.

I liked Endurance's price and coverage. Two months ago, I had to have the AC blower motor replaced. The claims process went fine. My dealership handled it. Endurance paid for it.

I had the actuator motor for the heater on my truck repaired. I filed the claim and Endurance paid their part. Back when I got this service, though, I was told my part would be $100. When I went to pick up my truck, it cost me 175. I called Endurance and asked them what was the deal on the 100 and why I had to pay more. Customer service was fine. They just said they had a set rate to pay, which was 700. I went back to the repair place and told them that Endurance had a set rate to pay, and if they accepted that, then that should have been it. They said, "Well, we have our set rate too." They took Endurance's money, then added whatever the difference was to me. I didn't like that at all.

They've been there every time I've needed them. They're an awesome company. I had a claim on my rear axle and they fixed that for me. Also, they had to come and charge my battery and that went really well. It was free. I've also called them because I had to switch my card number because my debit card was compromised and everything went smooth. Everything was really good with them. I like them. They're worth the money.

Everything went fine with my claim. Something was loose in the transmission. The car was in the shop for a week. They had to wait for the adjuster from Endurance to come in and do what they did. And once they did everything, everything went fine. The process was great. I have a few more years with Endurance. I'm satisfied.

It takes a couple of business days for the adjuster to get there. I had to wait. And getting a spare car from dealer, they’re always backed up. Also, Endurance didn't wanna go with a brand new part. So, they used a refurbished one. They installed it but it was still faulty. So, they had to remove it.

Once Endurance figured out what was going on from the dealer, that was back and forth for three days. It took them three days to have somebody come out and actually look at and see whether it's a warranty part. But I had to send them paper saying that I had my last three oil changes. They were trying to figure out how not have to pay to get my vehicle fixed, which wasn't what I was thinking. I was thinking it would be something easy that they say, "Yeah. The dealership say this is done. It's a warranty issue. Okay." But it didn't. I was without a vehicle actually for almost four weeks. I like that they actually paid. It just took so long.

So far, my experience with Endurance has been wonderful. As far as the customer service side, it has been awesome. They always stay in contact with the dealership. They pay for the things that they need. I'm very satisfied. You should get them if you have a vehicle. They're good.

I found Endurance and checked it with a dealership. The guy there said they work with Endurance all the time and they are good. When I had a ticking noise coming from the engine, I brought it into the shop. I have a membership card from Endurance and I was told to bring that in as well. They handled everything from there. The shop took apart whatever they needed to and found out what the problem was. It's a common problem in that vehicle from what I gather.

I've had one claim with Endurance and it was fine, but it was extremely slow. It took three weeks to get it approved. But so far, my experience with them has been good.

When I researched Endurance, they seemed the best fit for me. I've been using them for a number of years and they've never let me down. I needed my cam phasers replaced so I took my car to the dealer and they contacted Endurance. The adjuster was out in about 72 hrs. It took a week and the car's running great now.

Endurance has been good. I've used it a couple of times. They’ve replaced my transmission. It was a positive experience.

Our truck had a transmission problem, and the technicians took care of it. It was just a couple of days, and it's fine now.

I was hesitant to get an auto warranty after hearing so many bad experiences. After getting the details, Endurance is a good choice for me. Very low deductible and my dealership works with Endurance. So far, I’m happy.

Everything was seamless with the signup process. They got information from me and I uploaded some documents for my vehicle. I've referred a couple of guys to them already.

I picked the best policy and since I had Endurance, they did two jobs on my car but you can get that on any kind of warranty plan. But when it came down to the big jobs, it was denied. I had to spend $3,000 beginning of December and fixed the car. I almost cut the plan off. When my car had the first oil leak, it was the oil pan and they approved and fixed it. They also approved the leak from the fuel pump. But you can get those two approved on any plan. Then I had my gasket oil leak and when I put the car into the BMW dealer, they told me that I had a misfire and the fuel injector went out. I called it in and Endurance denied it. I said, "Why is it denied? It's covered. It's right here." But they denied it because they considered it as wear and tear. But it was not.

Up until my very last claim, Endurance's claims process was awesome. But with this last claim, it has been a bit of a turbulent ride with them. I was told by one representative that the issue is covered by how the policy is written. Then when I spoke to another agent she said, "No, this is not covered." I was trying to explain to the lady that I know what I am talking about and a cylinder head cover and a valve cover are the same things. She said, “No, they're not,” and she was trying to argue back and forth with me. I was like, “I don't have time for this.”

I'm really disgusted with my recent claim. My intake manifold is cracked and it’s saying it was due to the PCV valve. The manifold is covered under the warranty but the dealership said that the PCV valve did not cause the manifold to mess up. The PCV valve is inside the manifold, so it's not a separate part but Endurance won't cover it because it's saying that the PCV valve failed. But the manifold actually failed due to the crack - it caused all that to fail because it’s not a separate part. I’m gonna have to fight it. I don’t have $1,200 and my car has been sitting there since the 19th of November. Other than that, Endurance has taken care of my other claims.

Have no opinion as to service, have not have a claim. Sign up process was fine. Did have to make additional call to get my final contract sent to me. Contract did confirm the coverages quoted by the phone representative.

The experience with them was great. But they said I was gonna get some identification cards in the mail. I never got those. They were supposed to email me the policies and I never got those either. They took two payments already, so it has been at least eight weeks But other than that, talking to the person I signed up with was great.

The sign-up process with Endurance was easy and I’ve been with them for two months.

The signup process with Endurance is reasonable. It's nice to know that if you have a problem, there's someone there that's going to help you to figure it out.

I signed up for Endurance. But since then, I really dwelled into their contract a little deeper and I talked to a few garages and dealers. They're not happy with Endurance. Apparently, all they do is try to deny the claims and they're slow to pay the facilities. They take so long to approve a claim, if they even approve it. They don't want to pay the labor prices that the garages are quoting. It seems like Endurance's main goal is to not pay a claim.

You will pay them and they will keep your money and cancel you when you have a claim. Very BAD and Consumer Affairs helps them every chance they get. Good pair if you want to get robbed. They are real friendly to get you started and take your money.

Once a BMW breaks, and it's approaching 100,000 miles, it's over because whatever they have to fix becomes expensive. I'm planning to drive the car for a while. The car is still running fine but if I go for the repairs and they don't have coverage, the out-of-pocket expenses will be a lot. I wanted to make sure that if I go to BMW, they will take the coverage with Endurance. I checked with BMW and they said yes. The rep From Endurance was amazing. He was very patient and took time to answer my questions.

Considering the expense to work on the vehicle, having Endurance Auto Warranty is valuable.

I have not had an opportunity to use this insurance yet. But I hope it will work as well as you advertised to be, I will be very disappointed if it is not as good as your TV advertisement claimed it to be.

The Endurance rep was knowledgeable on what he was selling. But the print is so small. I can't figure it out sometimes. The rep explained it to me and I asked him questions if certain things were covered. He said, yes and so forth. I get what I pay for.

I wanted all electric, bumper-to-bumper, the engine, transmission, windows, seats. Speaking with the rep was good. It went quick. The only thing was I had called in and asked for a hard copy because I deleted my copy on my phone. I would recommend Endurance Auto Warranty to someone.

I originally was sold a policy that didn’t even cover my car. When you give the vin number, they can see exactly what model your car is. Mine is a 2013 Kia optima sxl which has a factory installed turbo engine. The policy I was sold did not cover the turbo including seals and gaskets even though I was told the policy I was getting was enough for my vehicle.

With Endurance, I don't have to pay huge amounts of out of pocket cost at one time. I figured that it's easier to pay small amounts at one time to pay people back than pay huge amounts at one time. The best benefit Endurance ever has is paying small amounts at one time. You can get a major problem solved. They offer a lot of different opportunities and coverages. Also, the 24/7 towing is a major benefit. You get roadside assistance anytime. When I was signing up, the operator didn't make the signup process hard. My parents are not very familiar with the internet so much, and they understood exactly what the operator was saying. They are friendly for all ages of people to understand.

When I first spoke to the Endurance salesman, he told me everything. It was a really good deal, especially for the vehicle that I own. The price was relatively reasonable for what it was covering. They gave me some free benefits for signing up and getting 12 months of the elite coverage included with it but since then, I've been getting some very confusing correspondence. One said that I wasn't covered and that they couldn't offer it to me at this time. They had a number to call. So, I called them and they said they didn't understand because they said, "It says you have coverage here and everything's up and running." They took my money and they said just disregard it. It must have been just a computer-generated thing by accident.

So far, it's been a great experience with Endurance. The signup process was pretty good. The salesman was good. He was a very nice guy. The only thing is not everything is covered. So, that's not really good.

My wife was in an accident, but it wasn't her fault. The insurance company determined that our vehicle was totaled. I tried to file a claim with Endurance and I was asked for information that I didn't have. It was if I was getting the runaround. So I canceled the policy and never tried to refile the claim. I feel like the same information I gave the insurance companies should have been sufficient. It was a total waste of my time and money. Thanks for nothing Endurance!!!

Endurance came out and said they were going to replace my transmission and being that I got an Audi, they were going to replace my transaxle, my Quattro system, my starter and my alternator. But they were not going to do the electrical, the motherboard nor the navigation systems. I just bought this car, which is used with 68,000 miles on it. It's an Audi, a nice car. But if I got out in Seattle, Washington and the engine goes out, I want a new engine. I don't want any messing around nor pissing around. What Endurance is doing is they're gonna replace the engine and while I'm down, they're going to give me so much money for a hotel. They're also going to give me a rental car so I can see the sights while my car is being fixed. So, that was a sweet deal, a little more money.

Signing up for Endurance was fast. We were just waiting for the policy contract. They told us we were gonna receive it in a month and we haven’t received anything.

Endurance was a good company to go with. It looked to be the most practical and the price was better than most. Their website could be better. It wasn't as user-friendly as I would have thought. Other than that, my sign-up experience was okay.

The reps answer questions just fine. I called the rep two weeks ago and let her know my light was coming on. She told me that I could have my car taken and have the mechanics see it. Also, even if I want to sell my vehicle, I can just transfer the Endurance to them and keep it going. I would just figure out what I want to do.

I contacted Endurance warranty multiple times to enhance my warranty for my vehicle towards the end of September and left multiple messages. I did receive a callback on 10/13 from Mr. Nauman ** and spoke with him about enhancing my warranty. He advised me based on the type of vehicle I had and the mileage that my warranty was sufficient for the car I had and that there wasn't any other warranty available that would enhance what I had, and that coverage is optimal. I asked for a copy of my warranty as things had changed and I was no longer able to login on their site to review my warranty, so he emailed mine.

The person that took my call was so helpful and he did a wonderful job. He explained everything three times and made me understand. I recommend that others get Endurance.

Endurance's customer service is great. I have the warranty for my Dodge Durango. I just wish that my battery would be covered in case it goes dead and I need a replacement. Other than that, everything is fine.

The signup process was fairly easy and I enjoyed it. I spoke to a representative and he was amazing, especially in detailing each package for me. I learned a little bit more about some of the other packages and he made it real easy for me to make a choice.

I called Endurance and a gentleman told me he'd call me back. Two days later, a lady called me back and said since I was trying to do both cars, they'd give me a discounted the price. It ended up costing me $144 for each car a month. They said, “You pay for three years and you get five years coverage.” I am quite satisfied with Endurance. My car was in the shop for two weeks but that was not Endurance's problem. It was getting parts in. I have to try to get an invoice from Hertz then submit that to get paid back for the rental. They told me it was 30 bucks a day for five days max. They were very forthcoming about making me know that it was for five days.

I never heard of Endurance until I saw it on TV. I was really skeptical but I went and did it. Signing up with Endurance did not take a long time. They got the miles on the car and the VIN. They have a 1,000-mile policy. Everything was okay far as the process. But I'm worried. What if something happens, how will the process go? Other than that, they were courteous and professional. I felt comfortable doing the warranty. I just made my second payment a couple of days ago.

I'm disappointed with Endurance. I had taken my car to the shop. I'm getting ready to take it to another shop now ‘cause I wasn't satisfied with the one that I took it to. They suggested that I needed engine put in the car. Endurance said that they wouldn't put in an engine because that was not what was showing what was wrong at that time. They could only do what was broken. I asked the lady, “If it needed the whole engine, what happens if something else breaks down?” She said, “You’ll just take it back to the shop, and we'll fix that thing.” To me, that bites off your nose to spite your face. You end up paying more out. My car was in in October. Now, something else is wrong with my car.

They refuse to fix my car. Their inspector that came out said that, "Oh transmissions don't just go bad." They said I knew about it in advance. Freaking ridiculous. I've never heard such absurd garbage before. Every transmission I ever had that went bad just stopped working. They just don't want to pay to get it fixed even though contractually they're obligated to.

Endurance contacted me and the rep gave me a deal that was better than what I had so I signed up with them. But when I had a claim, it took time for a person to go there and inspect it. And they didn't cover the whole thing. I still had to pay half of it. That was a surprise to me.

I looked into Endurance and thought it was neat that they gave you oil changes and $100 towards a battery. They give a lot more things. The price was 143 for the first month and 123 after that. That was pretty good insurance. Their rep was very good and knowledgeable. He answered any questions that I had. The only thing that I didn't see was you have to wait 1,000 miles beforehand. I read that in the warranty afterward and that was fine. On the whole, the signup process was very smooth. I had a very good experience and I've told people about Endurance.

My experience with them went fine. I'm happy with them so far. I had to have a transmission replaced and it took longer than I expected, but I got it done.

Endurance offers a lot of amenities with its package. I also like the fact that I don't have to pay a lot for a copay. They have great customer service too. I have the warranty for my 2010 Lincoln MKX. Everything went well. I have recommended Endurance to someone and they already got a policy set up with them.

The process went simple to get the coverage. We got to pay upfront, so we've got five years coverage. It was smooth. The guy that I dealt with was a lot of help.

Leon, the rep from Endurance, was absolutely wonderful. It’s just I found another company through my bank that was much cheaper. I don't have a deductible amount, which was why I changed.

Endurance has been awesome and I’m very satisfied. I have that contract where I pay 100 bucks and they pay the rest and the claims process for my air conditioner went very good. Endurance has been extremely beneficial. I couldn't ask for better.

I had a wonderful sign-up process with Endurance. Their dude took care of me and he stayed patient. He told me policy-wise, it was 1,000 miles and one month. If something goes wrong within that timeframe, I couldn't use the policy.

The signup process with Endurance was pretty streamlined and straightforward. Customer service is phenomenal. I would recommend it to a friend and as a matter of fact, I was thinking about putting another one of my vehicles under Endurance.

Updated on 12/05/2022: I'm waiting now for a whole MONTH for Endurance to approve my claim!! There is no public transportation where I live so I had to get a rental car. It's been 33 days now and they won't approve my rental. For the price of this rental I could have gotten my car fixed WITHOUT endurance! I feel they are taking their time and always wanting more and more from me and it's never good enough for them. They want oil change receipts so I have sent them 6 already and nope they aren't good enough! And so I wait and wait and wait for them to approve my claim. It's ridiculous how they are doing me!

We did a comparison of different warranty companies and Endurance seemed to be the best company. The signup process was pretty easy and customer service was very good. I got a pretty extensive warranty. The rep said it was going to be one month before we could make a claim.

On Saturday, most people are in and out of the office really quickly but the rep took the time and took everything and dissected it for me. He made sure I understood every piece of what was covered and what wasn't. When I went through and when my coverage would start, there was a little bit of a waiting period. Also, they don't normally cover gaskets and seals, but they will if you pay that extra premium each month. Other than that, I was 90% satisfied.

The Endurance reps were helpful, and let me know what I was getting.

The signup process with Endurance was fairly easy. I had some claims, and I was disappointed in the very first claim because my air conditioner went out, and they sent out an adjuster, but they wouldn't cover one part of it. The adjuster was shown the metal fragments in the oil in the air conditioning, and he said there weren't any. He put a Q-Tip chip in there and didn't find any, but I actually showed it to him. He denied that part of it, so I had to pay $472 on top of the $100 for the claim.

I had an issue with my car. I went to a dealership and they told me that a bunch of things need to be fixed. I told them, “Here is a contract of Endurance, just talk to them first before you start working.” They reached out to Endurance who then said they're going to send an adjuster to look into things. They covered 60% of the work which was fair. The other two things were either the tire or the battery. The process took some time but it was straightforward and I'm very satisfied. I recommend them. You can rely on them.

I spoke to their customer service a few times and they were very nice and fast. They didn't keep me on the phone holding for a very long time. I was very satisfied with their customer service. The cost is a little high, though.

The cost for me is $200 a month and for my car being completely covered, everything to my tires, I'd rather pay that than have to pay a $7,000 bill if something happens. The only thing that I hated, and I totally understand why they do it, is that there was a 30-day wait period. I had gotten a flat tire on the side of the highway in the middle of New York and I ended up having to pay for it out-of-pocket. Knowing that I couldn't use Endurance then and knowing that it would have been covered kind of sucked.

Having Endurance is nice because my daughter uses it and she has recently had some issues with her car. She was able to take it to the dealer and have the repairs made. They covered most of what needed to be done. The only thing is that the warranty only covers only a certain portion which I wasn't aware of in the beginning. Other than that, I like that my daughter could take her car to a dealer and they were able work with Endurance.

The transmission went out on my vehicle. I dropped it off on one of the dealers you guys had listed on Endurance's website. They had to wait for transmission to come in, which took a couple of weeks. Other than that, the process went smoothly and they took care of it all. I like that Endurance gives peace of mind if something goes wrong.

Everything has been going great. The signup went really smoothly. They were really thorough and I understood everything. My Cadillac CUE had an issue with the entertainment system. Everything was done within the timeframe the dealership gave to me. Also, I needed a new key fob and it normally costs 450 bucks. Endurance was able to do a promotion and I only had to pay 25 bucks off of 450 for them.

So far, I've had an excellent experience with them. I had a radiator that went out on the GMC, and I took it to a place called Harry’s Cadillac on the Hill. They assessed the problem and got the job done.

I was just looking online for the best deal that I could get and the most dependable company. I was going through the consumer section of the auto warranties. I saw Endurance's rating and I checked them out. I spoke with the lady and I told her what I was into. She was good. She gave me time to think about it and to take care of my business. I called her back and signed up for my Chrysler. I got the EWS Supreme used and the cost was reasonable. I did my purchase of the warranty last month and I still don't have my contract. That aside, I'm satisfied.

The transmission went out and the claim process took two months. Endurance was terrible about it. I was stuck on the side of the road with my family for about eight hours before the vehicle got towed. Then, I had to wait for adjusters and I also paid $1,500. They could’ve paid the claim in full. The warranty coverage is supposed to be a warranty coverage and it didn't turn out that way.

Endurance seemed like a good deal but it didn't end up being one. There were some things that were said in the marketing that were not truthful. I questioned the policy documents that I had and they said they would reimburse up to the value of the car. But it's actually the trade-in value of the car. Instead of me getting $7,000 which is what I expected, I got half of that. They lie and manipulate in their calls and in the marketing.

I gave Endurance a try but it didn't work out for me. They didn't approve any of my claims. They explained why but they should have explained that to me before I purchased my policy. They had all the knowledge about it and they should not have given me the policy instead of taking my money and just waiting until I filed a claim to deny me. They could have easily told me from the beginning.

I took my car to the dealership Nov 2' 22. It is now Nov 30'22 my car has not been touched! This is what happened. Went in on the second. Called service advisor he hasn't heard back for 3 days. Day 4 they say they are sending an "inspector" out to check my car. (Car has not been taken apart mind you) So I don't know what they inspected. Day 5 service advisor sends me a message saying they want last 3 oil change receipts. Day 6 (Sat) I sent them email with what I was told to put in the subject line.

I've had a good experience with them. Customer service was great. My car had to be towed and I paid the fee. The guy who towed it said I could reimburse. But I haven't been reimbursed and I'm having a problem going through that process. It's been a while and I'm still going through it.

The customer service was great. Based on what the rep was saying, it was the truth. He gave me a deal that I couldn't refuse. The purchase experience was great.

I looked at a couple of different types of warranties and Endurance seemed to have a better quality product coverage-wise and cost-wise than the biggest competitor. The signup was flawlessly easy and the warranty itself is fantastic. The first time I took my car to get it looked at, I had air conditioning issues. The compressor went out and I was having transmission issues. It took quite a while for an adjuster to get out there and look at it. They determined they could start on the repairs and I approved the teardown. Then, they had to have another adjuster come out and my car was there for almost a month.

Endurance told me there was a 30-day period for me to review the agreement and if I'm not happy with it, I can contact them within 30 days, and they would refund the money. I contacted them three times. When I called the customer service line, they said they have another line for cancellation. But for that line, it was just the option of leaving a voicemail. So I left the voicemail. I also had the email of the person that signed me up so they sent me the policy from that email. I emailed that person back and told them I wanna cancel. But they never responded back, and they didn't refund the money. I had to call my credit card company to dispute the charge.

Sometimes the warranty is useful but sometimes, not that useful. The claim process is a bit time-consuming. I take my car to an authorized Mercedes dealer for repair but Endurance insists that that they should send somebody to come and look at the car which takes a couple of days.

I felt like the value that the Endurance warranty had was right for me so I went for it. The signup process was very easy. I spoke with one gentleman and it was perfect. I've had a couple of issues come up and I paid a little bit more than I anticipated, but it was a lot less than I would have had to pay if I didn't have a plan.

Air went out on the Rogue I gave my son. They fixed that with just a $500 copay. It was a $2000 and they paid $1,500 which was good. Also, different things have gone out on the Ram which had to do with something underneath where the tires are. They covered that. Also, the transmission fluid container was leaking and the warranty covered that as well. We've been happy with them.

They cost a little more, but they have more coverage.

I initially went with CarShield and their customer service was pathetic. When I spoke with them, I had to go through four bad people before I got three really nice ones. It was ridiculous. I had trouble getting calls through too. I felt like I was getting scammed because I would call and call, and the phone would just die and I’d get bogus answers. Their manager called me back, and I told her they did not have a care in the world about my questions. I got my money back from them, then I signed up with Endurance and it went well.

I had a claim for the engine, and my car was overheating. It took a month for Endurance to get it back to me. Everything was blamed on COVID. Everything was delayed. It took a lot longer than it should. But it was like a back-and-forth thing. The dealership would blame Endurance. Then Endurance would say, “No. It’s the dealership.” Something that should have taken two weeks took a whole month. I told the dealership that I would not be coming back any time soon. Endurance could do so much. But the dealership didn’t give me a rental, so I had to pay for a car for a whole entire month. In reference of Endurance, when I called, it sounded like no one really knew what was going on with the claim. It was tough dealing with Endurance. But Endurance was not the issue. It was more so the dealership.

Endurance and Carshield's pricing is the about the same as far as the monthly payment. But with Endurance, I would pay for two years and receive five years of service. With CarShield, it was like, I just paid every month the same amount. There was no end. So in the five-year period, I would end up paying almost twice as much. I like that I could pay the warranty off in two years and still have another three years of service for the vehicle. They also gave me an additional 100,000 miles. If you are military, or a first responder or anything like that, you get an additional discount off the package. In addition, sometimes they're running specials like the customer appreciation special, where they give you $300 to $400 off. Mine was $300 off the actual cost of the policy as well.

The air conditioning stopped working and they denied the claim originally. They said that the odometer was different by two miles than when I purchased the car. After I purchased the car and I filled out the forms for the Endurance, I put down the actual mileage that was on the bill of sale, which was the truth. But I went to a Mazda dealership after because my mechanic was booked and they did an oil change on the car. They reported it to CarFax and Carfax had two extra miles on it. It triggered an odometer rollback. I had to go through all kinds of hoops but the dealership really helped me a lot. They had to fax the original bill of sale for proof and it was all straightened out. Then, Endurance sent an adjuster to look at the repair order by Mazda.

The signup process was okay. But I would like to get the price down. $130 is high for a warranty month to month.

I talked to two people. The last one was a lady and she was very knowledgeable. There were three options, and I took the one with the 250 deductible. However, it didn't make any sense that I pay 30 days in advance, and I don't get any service. Endurance should not charge 30 days in advance for no reason.

We've been very pleased with Endurance. Early on, we were gonna cancel but then out of nowhere, the car broke. It ended up working out for us because we were very lucky that we still had the warranty. We've actually used them three times since then.

The process of signing up with Endurance went pretty simple. I spoke to them over the phone, got my quote, and then decided to follow along with the contract. Then, when I had to take my truck to the dealership for some issues, I didn't have any issues at all with Endurance approving the work that needed to be done. Having them is peace of mind that if something were to happen to my truck, I have a good shot at getting it repaired.

Please use a different company or better yet, pay out of pocket. If I could rate below 1 star and still be able to review I would. I basically just gave them money for nothing. When I traded vehicle and should have received a refund, after 3 months of extensive and exhaustive effort on my part, I was informed of a $15 refund as they CHARGED me the one claim I made. They "insured" me and kept that money, and then CHARGED back the claim. Plus took a payment and kept it AFTER vehicle was traded. I can't begin to tell you how much of a rip off this is. Oh and they say it is written in contract that way. LOL, beware, of this. There is a reason that 18% of all reviews are negative. I bought based on Consumer Affairs originally, I thought I had done the research properly, and now as a disabled, living on a limited monthly fixed income person, realizing I was taken advantaged of. Heed the headline... Just Don't

The rep was good. He explained what the policy covers and what it didn't, and I'm good with it. I would tell people to let Endurance explain what they cover and what they don't.

Endurance took care of everything. I called them and then they contacted my dealership and worked it out. There was a delay because I had to give them some paperwork. But it was an excellent experience.

I had a claim and the dealership kept my Jeep for almost five months. They were going back and forth with Endurance. They were telling me they were waiting on approval. They got it and they had to have an inspector and had the muffler transmission torn down. Then, they said they couldn't fix it. When I called the warranty company about canceling everything, they said they had covered it all and it was all supposed to be fixed. They were also willing to find another shop. They would do it cheaper and it all worked out. The warranty covered it.

I ran out of warranty on my truck at 100,000 miles and the Chevy trucks are known to have transmission issues so I was worried about that. Probably 6,000 miles after I got my warranty, I had an issue with my transmission. The whole thing needed to be replaced and Endurance was great. They worked with the place that I needed them to work with. It was a good experience. I paid my deductible through my warranty and other than that, everything was covered. After the warranty, I probably saved myself two grand. When I buy a new car again, I would just use a warranty through Endurance instead of the dealer just because of my experience.

I signed up for this program and one month later I canceled it because I found a better service at half the price with far more easy people to deal with. Come to find out, after checking my bank account, they never discontinued to charge my account for the monthly charge. They even charged my account at the beginning of the month and again at the end of the month! These people are deceitful, liars, and crooks!

Endurance told me they’d reimburse me for my rental for up to five days but they reimbursed me only $120 out of 336 and they told the dealer not to replace the other turbo that was bad. I had to go back three days later, rent a car for a whole month and then wait while they dilly dallied back and forth to approve the second turbo. I paid another $7,500 instead of paying just the 2,500 at that time when the motor was already on the car. I told them yesterday that I’m getting rid of the car anyway. So I’m done with it. The gentleman agreed, the way they did business, they took three weeks to pay. They paid the wrong company and something happened. I had to jump on the phones and get all this done myself but it had nothing to do with me. I had a bad experience with everything and I just told Endurance that I don't want to keep the contract.

I called Endurance and got my own warranty, and I explained to the guy that I wanted the best warranty that they have. He said the warranty that I purchased would cover everything that the vehicle came with with a new factory warranty. He made the joke that we can't call it bumper-to-bumper because it doesn't actually cover the bumpers, but it covers everything between the bumpers. I said, "Okay." Shortly after I bought my truck, I had a problem with a left rear-wheel bearing. The keeper on the wheel bearing had a problem, but I found that that was a common problem. Since I just purchased the vehicle, I contacted the dealer I bought it from and said, "Hey, I got the warranty, but I don't wanna use the warranty for this because this is something that you guys should cover." So, I had that dealership I bought it from cover that repair. I didn't call Endurance about it.

The communication was good during the application process.

My wife totaled the BMW we had under an Endurance warranty. When I tried to cancel it the agent tried to convince me that we needed to continue the warranty for the new car replacement. She informed me that we would have to get a document notarized in order to cancel the policy. Talk about making me jump through hoops! I still have not received the document.

I was going to cancel. The one thing that went out on my car was not covered. A fan assembly. And I waited on the phone for 45 minutes the 4 time but the lady I spoke to was very nice and helpful so I decided to keep them.

My experience with Endurance wasn't that good. They promised to send me the policy through the mail, but they never did. They also didn't send me the ID card. My husband got his. But I didn't get mine. Recently, my car had to get another transmission. I had to wait a whole month for my car. Thank God, I didn't have a job. I would have lost my job ‘cause I had to depend on my car. The communication with Endurance and the dealership wasn't that good. I spoke with a representative at the dealership, and he said the guy that he dealt with was rude.

Endurance is excellent. They have saved me a lot of money. They are responsive to the needs of their members. They don't try to disqualify consumer's needs over silly policies. They have minimal hold times. They're always willing to give the information you need without a hassle. I had a fuel pump fail. I called in, and the process was very good. They allowed me to take it to the shop down the street from my house. Within a day, they had the part ordered and an authorization to repair my vehicle.

Signing up was really easy. Customer service has been good. We had one issue when I took my vehicle to a dealership and Endurance gave me and the dealership a little runaround for fixing the truck. After some conversations and stuff, they finally came through and did what they were supposed to do.

Endurance kept turning me here and there to repair my car and then they could not repair the car fully. I'm not happy because they refused to pay for my repair. The car had the problem before I started the insurance but the real issue is I had an account with them and they closed it because they said they couldn’t reach me to get the payment automatically drawn from my account. After I changed my banker, apparently, they said they tried to reach me and they could not get to me. And that is far from the truth. By the time the car had issue when I took it for repair, they told me that my insurance was dropped. I have paid over $2,000 on the first account and now that the car had an issue, they said they could not reopen the account. But I have to open a whole new account. So, I did.

I had put in for quotes at Carshield and Endurance. I went with CarShield because it was 49 a month. In august 2021 I got a call from salesperson at Endurance. He asked why I went with them and I said due to cost and the only concern I had was the coverage and not covering electronics. He said they could cover the electronics, his coverage would cover everything including oil changes, brakes even alternator. His was more expensive but sold Me On $50 oil change reimbursement and brake pad coverages which almost offset the higher cost. I agreed and when I went to file a claim a year later I find out I was put on the basic of all basic plans (same as Carshield except $40 more) and I called talked with rep and all they want to do is put me on another plan and not cover repairs. I keep asking to hear the recorded phone call from the sales call and no one is letting me hear it!

I had an excellent experience signing up. They were pleasant.

Endurance was very good. The signup process was pretty easy. The only thing I didn't like is it takes them so long to send an investigator out to do the claim. So, you'd be without a car for about two weeks. Other than that, they did really well in handling the claim. The holdup is the investigator. It might be two to four days before the investigator gets there. In the meantime, you don't have a car or you’re just spending money on a rental. Then after they get there, it's like another two or three days for them to approve it.

They're good people and we get no hassle whenever I have a claim. I had a claim for the radio and Endurance took care of it. They're the real deal. I have already got four of my family members signed up with them.

I am writing this review to help customers like myself. I bought a 2016 Yukon, and I was very happy, because I been wanting this vehicle for a long time, so I was beyond excited to finally have been able to buy it. I investigated auto warranties to protect my dreamed car that I have finally been able to buy. I compared prices with different auto warranties and compared reviews, I quickly found that Endurance was supposed to be the best one according to reviews, and well, I have quickly come to find out that Endurance is just as bad, as any other auto warranty as the others. My dream car quickly became a nightmare, and my Endurance warranty as well, or even worst.

Do not go near this company. They will clean out your bank account. I trusted Sarvesh ** // Floor Manager like an idiot. Instead of cancelling this warranty within the required time as they guaranteed they STOLE MY MONEY and won't give it back. My next call will be to the police and the FTC.

I bought a 2006 Ford Econoline van in early 2000, and my wife applied for an Endurance warranty. Over 2-1/2 years later, we filed for a claim, which was denied, due to a "mileage discrepancy". It seems that the dealership wrote the mileage that was on the van, when they purchased it at auction, on our purchase agreement. However, they listed a higher mileage on the CARFAX report (about 150 miles difference), due to them driving the van back from the auction, running errands, etc.. Not knowing this, my wife used the number on the purchase agreement as the actual mileage.

Signing up was easy. But I could do without the service. I paid for a top of the line plan and every time I attempt to use it, I come out of pocket way more. I never just pay the deductible.

I have not had any issues with Endurance. The claims process seemed to take a while but I'm not gonna blame them because I think my biggest problem was my dealer. It took eight days to get my car back for a one-day job. I think the dealer was overwhelmed. The dealer always blames the insurance company no matter what. When I went out there, every time Endurance said they were gonna show up, they showed up. So, I’m more inclined to believe it was the dealer because I've had trouble with that before.

The timing chain cover seal leaked and I had my mechanic do the diagnostics. They were able to reach out to Endurance and get it fixed. Since it was a leak, I wasn't expecting to have so much of it covered but the majority of it was covered with my deductible. I only had to pay about $286 out of a $1,300 bill and I was pleasantly shocked. It worked out very well. Then, I had another claim for a key fob replacement, which ended up being covered completely. My mechanic had nothing but good things to say. The dealership also said they worked with Endurance and they were the easiest to work with. I'm very pleased that I chose Endurance.

After I got a quote from Endurance, it seemed like it was the best for my car. The guy I dealt with answered all my questions and gave me everything that it covered, how long, and what I need to know about it. He was informative. My biggest thing was covering everything, and I liked that it was 400,000 miles. I had a recent claim, and it took a little time but I got everything I needed to be done on the car, which I appreciate. Because it was so much money, somebody had to come out and approve. They had to go to my mechanic and look at what was done. That took a little longer than expected because it took two weeks to get that done.