Endurance Warranty Reviews
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About Endurance Warranty
Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.
- Six customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- No motorcycle or ATV coverage
- Some complaints of denied claims
Endurance Warranty Reviews
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Reviewed April 13, 2026
The representative who helped me was excellent and very knowledgeable.
Thank you for your review and for taking the time to share your feedback with us, Jose. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed April 13, 2026
I bought a policy last July, my car was going out of car warranty, for protection, this January I had problems with my car., Fortunately I bought a policy last July, my dealer needed approval from empower, who required a inspection, they sent a person (third party) to inspect, who did a poor job, he didn’t request history of car service from my Dealer. My car sat a who week because Endurance didn’t follow up with my Jeep dealer, POOR follow up on Endurance part of this process, the proof they wanted was my oil change history, nothing to do with the PTU, I had to do the follow up and resolve the claim
We're sorry to hear you've had a negative experience, George. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

Reviewed April 13, 2026
Absolutely a scam! They took 3 weeks to get an agent out to the shop just to, of course, deny my claim. Rental car reimbursement is $30 per every 8 hours of shop work done. Of course there is no appeal process.
We're sorry to hear you've had a negative experience, Casey. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed April 13, 2026
After speaking with warranty person who never asked about tire size never asked for pictures of my truck decided to deny my claim stating tire size was too big, same standard rims, no lift. Bought vehicle from dealership with same size tires which is an alternative size for vehicle, they cannot give reasonable explanation for denial. Took my money and not providing service.
We're sorry to hear you've had a negative experience, Gloria. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed April 13, 2026
My car is 10 years old and considering the results for the research I did, I figured out Endurance Warranty was the better one. I just signed up and the experience was very nice. It was easier than I thought it would be. The young man that helped me was very helpful and pleasant. The fact that he was knowledgeable of his product and very friendly was very nice. I haven't made a claim, but based on what I know, at this point, I would recommend Endurance Warranty. They're efficient and pleasant.
Debbie, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed April 13, 2026
The representative that helped me get signed up with Endurance was very nice. I'd recommend them.
Anneliese, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed April 13, 2026
I drive a Volvo, and I'm racking up miles quick because I go on a lot of road trips. It's got a little bit of warranty left from when I bought it, but it was running out and it's past the point where I can extend it through Volvo. I was looking at some other options and have read really good things about Endurance and their warranty, particularly if you follow manufacturer guidelines, and I am very particular about always going to the dealership with my vehicle, so I haven't had any concerns as far as if I would need to file a claim, I don't feel worried that, “Oh, I've tried to perform the work myself,” and they may try to deny it, since I have all the documentation through the dealership, I felt comfortable with it.
The sign up process was very easy. All I did was go on their website. I inquired about the warranty, and then put down what type of vehicle I drove and the mileage. I got a confirmation that someone would be in contact with me and then I received a phone call within an hour. It was someone explaining the different packages they offer and what they include. Within the hour, it was a very quick, painless process. I opted for the paperless, so I received an email with all the information the next morning. It was very thorough and very detailed of everything it covered. In the way that it's broken down, it's a lot easier to read than a lot of contracts I've seen.
Thanks for sharing your experience, Tyler! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed April 12, 2026
I did not have a good experience. I took my truck to the dealer for an engine issue, and a claim was submitted for the repairs. You requested receipts for my last three oil changes, which I provided. However, the receipts only included my license plate number—not my name, address, or VIN—so my claim was denied. I spoke with a representative and explained that in New York, some businesses issue receipts this way. I also submitted my vehicle registration to verify that the license plate matches my vehicle, but this was not accepted.
I then returned to the business that performed the oil change and had them reprint the receipt with my name and address included, yet my claim was still denied. It’s frustrating because the process is made to seem simple in your commercials and when you’re signing up customers, but when it comes time for repairs, it becomes difficult. Now I am left to cover the cost of the engine repair myself. It feels like any reason is used to avoid paying claims. Thank you.
We're sorry to hear you've had a negative experience, Anthony. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team

Reviewed April 12, 2026
My vehicle and insurance company will pay for all coverage fees.
We're glad to hear you had a positive experience with Endurance, Hari! Your feedback means a lot to us, and we're here whenever you need support. -Endurance
Reviewed April 12, 2026
I was checking on getting a plan for the car that I was buying in case there was something wrong with it. According the internet, Endurance is right in the ballpark of what they're saying that the plan should be. I signed up and the girl that I talked to was awesome. She was real professional. I like that. Their customer service has been excellent, so far. I never have contacted them yet as far as anything and I hope I never have to, but I'm sure, according to that girl that helped me, that all of them are pretty good. There's a high limit on there which is $10,000 though I thought it was limitless. If something happens, that's all they pay for the whole four years and that'll be fine.
Thank you for your feedback, Darwin! We're thrilled to hear that your sign-up process was seamless and that you had such a positive experience with our customer service team. We appreciate your trust in Endurance, and we're excited to continue supporting you. If you ever need assistance in the future, don't hesitate to reach out. Thanks again! - Endurance
Reviewed April 12, 2026
Endurance's representative was very patient. I had a lot of things going on. I got his name, and I was able to connect to them. I did everything I needed to do, and I called them to let them know what my mileage was on my truck. I've not had to use them yet, but everything they did was good. They were very professional.
Thank you for your review and for taking the time to share your feedback with us, Delaney. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed April 12, 2026
I'm retired, and I need all the coverage I can possibly get. I saw Endurance Warranty on TV many times, and my car is coming up on 60,000 miles or more. I need some kind of coverage if I'm out on the road somewhere and something breaks down, and it's expensive. I'm going to take trips, and I go back and forth quite often. I signed up for Endurance ‘cause it would cover me while I'm out on the highway, and the sign-up process was easy. The guy walked me through signup well over the phone and he explained I had 30 days before anything would start. I got the policy off the Internet, and printed it, and read it. With my policy, I'd get tow service and the roadside assistance. I was worried about needing assistance out there on the highway and that's what I was after.
Hi, William. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed April 11, 2026
The sign-up experience was great. There were no glitches. It was easy to do. Give Endurance a try.
Thank you for the 5-star review, Marguerite. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed April 11, 2026
My extended warranty with Ford ran out, so I felt unprotected and usually, when I'm feeling unprotected, something happens. I looked at Endurance along with two other companies and went with Endurance based on the response. Signup was a good experience. The person I talked to knew exactly what was going on and he walked me through the different levels. I said, "This is great." Talking to this person was really easy. The other ones wanted to try to confuse me with what I can get, but the guy at Endurance explained that, "If this is what you’re looking at, this is what you're gonna get." Endurance told me the plan that I picked out and they said it was not gonna start for 30 days. It was fantastic and the next thing I knew, I got something in the email that said, "Congratulations." I hope I never have to use the policy though.
Thanks for sharing your experience, Gary! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed April 11, 2026
I liked the package that I was offered at Endurance. It was the Deluxe package and the price was also good. Signing up with them was straightforward. The reps were really knowledgeable and they answered all the questions that I had. I would tell others that it was a good experience, and that they should try Endurance out.
Thanks for sharing your experience, Brison! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed April 10, 2026
Gordan ** was totally professional and extremely helpful. What a great deal.
Thank you for the 5-star review, Edward. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed April 10, 2026
These people are really down to earth and they're right there for you to take care of you the best way they can. They treated me really well and with respect. Their prices was very affordable. They are there for you, not against you. If you have a problem with something, they will help you with it the best way they can, very friendly and kind always.
Thank you for your review and for taking the time to share your feedback with us, Richard. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed April 10, 2026
My car is a 2017 so the factory warranty is gone and I'm tired of paying out-of-pocket to get it fixed. I went with Endurance as they cover everything but brakes and rotors. My signup experience went real well. I spoke to a guy whose name is Reed, and he was very polite and knowledgeable. I'd tell others to sign up with Endurance as well. For everything that they cover, $119 a month's not bad.
Thank you for the 5-star review, Kimberly. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed April 10, 2026
I've been with Endurance since March. People can't start working on these newer cars, and I didn't want to have a high bill. We watch the commercials, and the race car driver, Dan Patrick, endorsed them. I went off of she's a real person, and she was putting part of her character on the line. Signup was easy and I was very satisfied. I haven't had to use Endurance, so so far, so good. It's there for fallback.
Thank you for the 5-star review, Nancy. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed April 10, 2026
I had a family member that has Endurance Warranty, and mine expired. The gentleman was very nice, informative, and patient because we were on the phone for a while. I had a lot of questions. He made sure that I understood everything, and it was good. I haven't met the mark. It has to be 30 days. But the sign-up was seamless.
Thanks for sharing your experience, Michaelle! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed April 9, 2026
Purchased coverage on a 2017 Ford Fusion with 83,000 miles on the car in July 2025. This car was purchased new by our son in 2017. Grandma needed a car so she purchased it and drove until her death 2 years ago. My husband and I just used it for a extra car, when needed. We took it into the Ford dealership to have it serviced and to find out why the engine light was on. Was told the motor was bad so we made a claim with Endurance. We supplied them with the services records but did not have a coolant service record. However, Ford motor has coolant service at 100,000 miles. It had not be done because the car only have 86,0000 miles. Endurance claims Ford recommends a 6 years or 100,000. NOT TRUE, WE VERIFIED THIS WITH FORD DEALERSHIP. Expensive learning experience, would not recommend!
We're sorry to hear you've had a negative experience, Jeff. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed April 9, 2026
SCAM! Avoid at all costs. Endurance tricked my 88 year old father to get coverage on a car he doesn't even drive. Then when he and I (his son) call to cancel his plan, they would NOT let us cancel it. No matter what we said, they refused to let us cancel our plan. We had to put a block on our Amex charge to keep them from charging us. They are nothing but dishonest, corrupt crooks.

Reviewed April 9, 2026
I had a 2016 Cadillac ATS 2.0 T, took it to Firestone to inspect the rear end for a humming noise. They stated with picture proof there was some metal on the plug, fluid was honey colored and there appeared to be NO LEAK. Three days later, with no driving, I took it to a dealership to have Endurance warranty it out. They send an "inspector" out and stated the fluid was black and the axle seals were leaking. Therefore, they will not pay for the repair. I presented them with the evidence contradicting their "inspector" and they are still denying the claim. So, Bureau of Automotive Repair, here we come. Avoid them at all costs. They will do whatever they can to get out of paying for the service. The service I paid for would have covered the repairs, yet the only way they would not have been responsible, is to say that one thing was leaking. The Dealership even said they were shocked at the "inspector's" conclusion.
Reviewed April 9, 2026
I was unsure of how to initiate a claim. The agent explained the process (very simple) In clear terms. He was understanding and easy to talk to.
Thank you for your review and for taking the time to share your feedback with us, Doyle. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

Reviewed April 9, 2026
They sold me a policy and said all is covered. Bought up higher policy. Car overheated. Chevy Cruze. They say head gasket not covered. Bull. We were told on the phone during the sale it was. Then later they send contract saying bullsh... not what they sold me. Now refusing claim. Verbal contracts are binding. It's recorded. We will see in small claims. They haven't even reached out to me. Just denied service dealer. Warped block. We turned it of asap. They sold us a bill of goods. See what the judge says. I have witnesses.
Reviewed April 9, 2026
I heard about Endurance Warranty on TV. When I saw that I would save $300, I did that. I've talked to other places and wasn't as interested. Endurance's rep explained everything in great detail. She didn't leave anything out. I'm approved for three years, and a certain mileage that I'll never reach. We've already established that. Endurance took my first payment. It's gonna be a month already. Everything was fine. I'm waiting for my hard copies. I'm happy.
My car is a 2016. It's 10 years old. Eventually, something's gonna go wrong, and I want to be covered. I had an instance a month and a half ago where I couldn't tell from my gas gauge if my gas was being used or not. So, I took it into my friend who happens to be one of Endurance's mechanics, and asked him if he could do something. It cost me $1,400, which I don't want to spend again. He had to take both of my gas tanks and replace two gas gauges because that's how this car is. If I could do it, I would like to avoid having that kind of expense. This way, by paying it the way I'm going to pay it, I won't feel it.
Thank you for the 5-star review, Donna. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed April 9, 2026
The representative I spoke with at Endurance was good. Signing up with them was easy. I got them in case something breaks down in the future.
Thank you for the 5-star review, Peter. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed April 9, 2026
We've had Endurance for two and a half years and it's been pretty good. Signing up with them was easy but they're expensive. We haven't had to have a claim. So, we don't know what their policies would be on many claims. I tried to claim once, but they said it wasn't covered, and it was under that particular policy. It was the thermostat, and it took about six hours of shop time because they had to tear the whole top of the engine off to get to it. It was pretty expensive, costing almost a thousand dollars. Since it wouldn't cover that particular bill, I went with the top-of-the-line coverage plan.
Hi Amy! We are glad to hear that overall, you have had a positive experience with Endurance. Your feedback is greatly appreciated, and we are here to help you anytime. Thanks, Endurance.
Reviewed April 8, 2026
I called for an explanation of benefits and spoke Tabitha. She did a great job explaining my pay plan, emailed a complete copy of my policy and explained all the benefits I was entitled to. She provided exceptional customer service, answering all my questions.
Thank you for the 5-star review, Barry. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed April 8, 2026
My sales point-of-contact was Ms. **. Although we spoke about 3 times in a 4 week period, she remained patient with me and remained courteous until I decided to purchase the contract last week. No pressure from her at all during my 3 weeks of researching the company. Her thorough knowledge of the plan is superseded only by her impeccable customer service. Today (2 weeks after the purchase) I spoke with an Endurance rep named Oliver. I called regarding a letter I received from the Notification Department. Oliver provided detailed information in a quick and efficient manner while remaining courteous and professional.
These traits mean a lot to me. Unlike three other reps whom I have spoken with during the times I requested Ms. ** on call backs, Oliver wasn't pushy or short with me. The customer service he provided endured me that Endurance trains their reps to put the customer's needs and questions above making a quick sale. CAH (April 8, 2026).
Thank you for your 5-star review, Carveth! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance
Reviewed April 8, 2026
Listen to me when I tell you this place promises the Sun, the stars and the moon and it's all a bunch of Lies!!! When you actually go to use them to cover the parts that it states in your policy for the contract you signed with them would be covered they come up with a way to deny your claim!! You get them on the phone and they try to find one little detail that isn't even true and twist it around to not pay for what they promised they would pay!!!
My water pump went out on my truck and it was covered under my plan that I paid for every month for a year and I had it in the shop. The shop called to get a claim submitted and Endurance would not cover it. I couldn't believe it. It cost me $1,400. They tried to say that they wouldn't pay for it because what went out on it!!! It was spewing out water and they tried to say they don't cover gaskets which is just a bunch of crap because it literally says in my handbook that they do cover that as long as it goes with the whole part that would be covered, had to be replaced and that is exactly what had to happen. You cannot change one little part on the water pump and put it back. The whole part had to be replaced. They screwed me over big time. They'll take your money and then they'll find a way not to give you the services. Literally it was too good to be true and I feel like an idiot for falling for their scams
We’re sorry to hear about your experience, Lawrence. Our goal is to provide quality service and resolve claims fairly. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.
-The Endurance Team

Reviewed April 8, 2026
I purchased a warranty for my 2016 BMW X5 and the set up was smooth but when it came time to file a claim I was given the runaround. First off Endurance does not hold the warranty. They ship it to a 3rd party then when the 3rd party doesn't reply Endurance tells you there is nothing they can do to assist .. Also they do not tell you about another waiting period after you have already done the 30 days and 1000 miles they advise you of at time of purchase.. They even refused to let me talk to a supervisor when I called to complain about the situation.
We're sorry to hear you've had a negative experience, Eric. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed April 8, 2026
Endurance was great to deal with. It was awesome. I liked their work ethic. Give them a try.
Thank you for your kind words, Charlie. We really appreciate you taking the time to share your experience with us. - Endurance
Reviewed April 8, 2026
I called Endurance Warranty last month to apply. I went online to see which one is considered the better ones before I did. In comparison to everyone else, it was a good price. They said that was the best one for that value.
Thank you for the 5-star review, Dollie. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed April 8, 2026
Endurance came with my 2017 RAM 1500. However, I'm little miffed at them because I don't understand why they are trying to raise my payment. They were adding another $2,000 on to the warranty. I don't think that's fair because most of the time, when people buy the extended warranties, a lot of times they don't use them. Now, I have a monthly bill of 145 bucks for them, and that doesn’t make sense. A guy had called me and told me that. They said I owed more because it was expired. I don't accept that because I shouldn't be having to pay extra. When I bought my truck, I pre-paid the Endurance warranty for a year. I haven't had the truck that long, and I've only put 6,000 miles on it.
The only time it got used was when I got down here to Arizona for some fuel feeder thing that broke. It went straight into the RAM dealer and they fixed it under the warranty. It still had its original warranty on it, too. Everything was done by the dealership. It was only waiting for one part and when the part came in, they put it on, and my sister paid $100 bucks and got it back to the house and parked it. I haven't had any dings with it, so it's in the same position as it was when I bought it, with the exception of the tunnel cover, which I'm just going to throw away because it was already rotted through. That was something that was on the truck when I bought it.
Hi, Lawrence. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right. Thank you, The Endurance Team
Reviewed April 7, 2026
Had a good experience with this company so far. I've used them once for a repair. Saved me about $1200.00.
Hi, Frank. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed April 7, 2026
I bought a BMW from a used car lot, and within the first month of having it, I had to put a front end on it, and I paid $2,100 out-of-pocket. BMWs are very expensive, and they didn't offer me a warranty. My husband told me about Endurance because they have them through the company that he works for. I called and got the warranty on the 18th of last month. The process was very easy and the rep explained everything. Everything's been great so far. The check engine light and drive train light just came on about a week ago, and I need to make a claim but I can't make one until after 30 days. So, I'm waiting until after the 18th before I make one.
Thank you for the 5-star review, Kandyce. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed April 7, 2026
I bought a beautiful used Land Rover and was worried about any issues it could have. I take care of my cars but still wanted peace of mind and called for a quote. Very happy with cost and plan. Now I don't have to worry. Highly recommend.
Thanks for sharing your experience, Phillip! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed April 7, 2026
Representative was a Consummate Professional. She explained all options perfectly, as well as, monthly payment. Upon signing up with Endurance on 3/30/26, I hope all goes well moving forward. Thank you.
Thank you for the 5-star review, Hattie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed April 7, 2026
On TV, there are so many different companies people can choose. I researched Endurance, and Endurance seemed like the most trustworthy out there. Signup was very easy. The representative explained everything thoroughly, and by the time I got ready to hang up, I totally understood that I had to wait 1,000 miles plus a month. He seemed like he knew what he was talking about, and he asked me if I had any further questions. ‘cause I interrupted him a couple of times and asked questions. Unless I didn’t hear him tell me, the only thing the representative neglected to say that I read in the email I got was that there was a $100 deductible for any repairs I had to have done, but hopefully, I don’t need to have anything done. All in all, I would tell people, “Most definitely, go with Endurance, because they were very easy to get signed up with, and very thorough telling me everything about it.”
Charles, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed April 7, 2026
I had an auto warranty and it was about ready to run out. I was looking around for an auto warranty provider and joined Endurance 2 months ago. It wasn’t hard to apply at all. However, when I put my car in the shop to get fixed for the air conditioner, they didn't want to pay for what the shop wanted to fix it. They were going to cover part of it, but they were not going to cover for the whole part. I had to put in $350 and my co-pay was only supposed to be $100.
Thank you for the review, Pamela. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

Reviewed April 6, 2026
If I could give them 0 stars, I would. I’ve had this policy for a few months and finally needed to use it, only to have my claim denied. The adjuster argued that because my two front tires were a different brand and the tread difference was off by just a few millimeters, it contributed to the damage. I reached out to multiple mechanics, and every one of them said that had nothing to do with the issue. Even the mechanic at the dealership confirmed it did not impact anything. Despite this, my claim was still denied. Very disappointing experience.
We're sorry to hear you've had a negative experience, Tina. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed April 6, 2026
I was very happy to have had Endurance for the duration I had it. Thankfully, I never had to use the service. But it was a great comfort to have something available as the dealership from which I purchased my vehicle did not at the time offer an extended warranty at the time of purchase.
Thanks for sharing your experience, Joshua! We're glad to hear that our protection plan gives you peace of mind. If you ever have questions about your coverage or need assistance in the future, we're here to help.
- The Endurance Team

Reviewed April 6, 2026
Very pleased with Endurance. Was easy to sign up, reasonable premiums and claims were handled quickly through the repair shops of my choice. I knew within minutes what my copay would be and could make repair decisions on the spot. I highly recommend.
Hi, Paul. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance
Reviewed April 6, 2026
The call in staff was live which I like and very professional.
Hi, Paul. We're happy to hear that our team provided you with excellent service. - Endurance

Reviewed April 6, 2026
Excellent customer service. She took time to clearly understand my car issues.
Thank you for your review and for taking the time to share your feedback with us, Aaron. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed April 6, 2026
Everything has been great so far. Just getting started with the program. Hope I never need to use it for any repairs, big or small. If I ever need to use it, the thought of protection for repairs is great.
Hi, Dorsey. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed April 6, 2026
Endurance is very helpful in Many ways. Depending on your type of policy, it might not pay for certain things. You will have equity that can help you later on. I had that problem and they were polite and educational about why I should keep my policy.
Hi, Kenneth. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed April 6, 2026
Tamika is the best representative. She walked me through the fine print words I just couldn't understand in Endurance contract. The other representative need training.
Thank you for your review and for taking the time to share your feedback with us, Shirley Ann. Our top priority is quality customer service, and we are ecstatic that Tamika met that mark! Please consider updating your rating to 5 stars. - Endurance
Reviewed April 6, 2026
Endurance is good. I've been with them for five years. When I have had a small repair, they paid for what they said they were going to pay. I didn't have a problem with the company I went to. They didn't give me any hassle. Also, their system is if you pay three years, then you get two years free. I was with CarShield, but when you figure out the years you have with them, they're cheaper than CarShield.
Hi, Carlos. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed April 6, 2026
I was looking for a longer contract, and Endurance gave me seven years. I also had the flexibility to go into my dealership, and I did not have that option in other places. Signing up with Endurance was very easy to do. It was very informative as well. The reps took their time and addressed every question and concern I had perfectly. I have recommended them.
Michael, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed April 5, 2026
My auto repair claims have been good, BUT MY OIL CHANGES HAVE BEEN A DISASTER. Had I known how difficult that is i would not have Purchased your plan. Not having a printer to send receipts, only with my phone has been a huge problem you never accept it. I had tried mailing but was told that was not acceptable as you don’t have a real office. THUS I no longer bother making my policy more expensive. Victoria **
We're sorry to hear you've had a negative experience, Victoria. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed April 5, 2026
My daughter has Endurance and seems pleased with it, which is why I gave them a call and got their coverage. I spoke to two different representatives because I have two vehicles. I wasn't sure if I could afford doing them both at the same time, so I insured one with Endurance, and a month or two later, I did the second vehicle. Signing up was clear and concise, and I had no questions when the rep was done. She said it would take 30 days for the program to be approved and the coverage is four years.
Making payments is quite easy. It's automatically taken out of my bank account once a month. I have a truck and a sports car, and the payments are about the same. They might be a couple of dollars off, but they're in the same ballpark. Endurance is a good company to go with. With the way things cost these days, the coverage would help with any major repairs on my vehicles. My daughter has filed one claim with them, and they paid without any problems. And it only cost her 100 bucks.
Thank you for sharing your experience, Constance! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. We’re also glad the claims process was smooth and hassle-free for your daughter—that’s exactly what we aim for!
Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!
-Endurance
Reviewed April 5, 2026
I researched, read the reviews and found out Endurance has the better plan for an auto warranty. Also their customer service, even when I was getting in and had different questions, was excellent. Everything was good when I signed up and I would recommend them.
Yoriko, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed April 5, 2026
I have a Ford Transit 350 Cargo Van High Roof. I've had it for a few years and it's getting up in age, so I felt like I may need to get an auto warranty. The lady that was selling me the package was pleasant, easy to talk to, and knowledgeable. It's been a month since I signed up with Endurance and I feel safe knowing that I got somebody that got my back in any event that something major breaks down on the vehicle. I'm paying 182 bucks a month and I just paid them the other day. It's a little high, because insurance is relatively high. I'm a businessman myself, so I can't tell business people how to do their business, but I would have felt a lot better having it be a little cheaper. I also tried to download the app, but it wouldn't let me. I have an iPhone, and I went to the App Store and looked for Endurance.
Thanks for sharing your experience, Troy! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team

Reviewed April 4, 2026
I cannot compare Endurance to any other type of coverage because not every dealer takes the extended warranty. At the time I stated my policy, I was told Endurance is recognized nationwide and when I was ready for an unexpected car repair, th dealer where I was use to taking my car, no longer wanted to cover my car through endurance. It’s not my fault, I told them at the last second before I left their premises. I told them in addition; I was told I could bring my car here by your own service representatives. I shouldn’t have acted like the middle man but it seems to me as if the more drivers we see on the road the more expensive extended warranties get. This is my car folks:
Hi, Bryan. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed April 4, 2026
I've had my truck for about a year, and I was going through my paperwork. I realized that I didn't have an extended warranty for the vehicle. I only had the factory warranty, and that's expired by now. I first got the vehicle with 50,000 miles on it. Now, there's 80,000 miles on it, so I'm thinking the Chevy factory warranty is probably gone.
I would feel a lot more comfortable if I have an extended warranty, something covering electronic, power train, motor, and all those other things. Then I was looking online to see who's the best, and apparently, Endurance had the best ratings out there. I was asking around at my mechanic shop, and they said that they deal with them. So, I said, “Why not? Let me give Endurance a shot.” The signup process was quick and easy. It was a breeze. The rep said, “I'm gonna make this easy for you,” and he sure did. He was very knowledgeable. I had a couple of questions, and he was able to answer them. He did a terrific job.
Thanks for sharing your experience, Frank! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed April 4, 2026
My husband took out Endurance for my vehicle several years ago, and then it expired. My vehicle is eight years old, has 60,000 miles, and I'm now responsible for everything myself. My husband passed away last year, so I'm picking up pieces here. I got a card that talked about Endurance in the mail, and that's when I made the call. The rep that helped me was very polite, professional, considerate, and informative. He answered all my questions. The first package I was going to take was a bit more than I wanted to pay, so he found something that was better for my budget and I took that one. It's for three years. He shared that with me about the coverage based on the mileage and model of my car.
Thanks for sharing your experience, Oressie! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed April 4, 2026
I saw a commercial on TV, and I called around and got the best price. Endurance was the most reliable and the one I felt most comfortable with. Signing up was a smooth process and the gentleman I spoke with was very informative and answered all my questions. The policy is for 100,000 miles and six years, whichever comes first and I'd be making payments for the first 36 months of the policy.
The policy came with roadside assistance. I have a 2016 Honda Odyssey and I could take it to the Honda dealer and I have a one-night stay in a hotel room if I need it. The reimbursement is 300 and some dollars, so it was good. I have four small children, and I have two years left on my car payments. I wouldn't be able to afford to pay for repairs if my car broke down, which would cost thousands of dollars. So, the warranty with Endurance gave me insurance, knowing that I can just make that monthly payment, and my car will be taken care of in any event that something breaks down.
Thanks for sharing your experience, Mark! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed April 3, 2026
To tell the truth I'm not very happy with the warranty plan that I took out with Endurance. I've been paying $135 a month and when I needed to use it for the first time they didn't cover what I needed so I ended up spending $152 with a mechanic that they referred me to. They covered nothing. I've been paying on that policy for the last 6 months. Guess I should have read the fine print a little closer but I'm not very happy with it but oh well. My loss. It's all good plus it cost me 2 days off work. They wouldn't cover my rental car either but like I said it's all good.
We appreciate your feedback, Robert, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com.
Thank you,Endurance
Reviewed April 3, 2026
Was pleased with how professional Andrew was. He answered my questions and would go back over and say do you understand what this is saying. He was so helpful through the whole process. He explained if there was any questions later on to call the customer service representative and they could explain it to me.
Thank you for your review and for taking the time to share your feedback with us, Connie. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed April 3, 2026
I went looking for certain companies, and I contacted Endurance. I had a very pleasant experience with their representative. He was very knowledgeable and courteous, and there was no pushing to get me to buy the product. He just explained it all to me. Getting signed up took about 45 minutes. I got the bumper-to-bumper coverage and it would be in effect for a month and at least 400 miles. I'd tell people I know that they should try getting it, too.
Thanks for sharing your experience, Roosevelt! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed April 3, 2026
The rep that I talked to was very nice. Getting signed up with Endurance was easy. But I'm not happy about the price. Other than that, I would recommend them.
Thank you for the 5-star review, Janice. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed April 3, 2026
The rep with Endurance was quite good at what he was doing. He was pretty calm and persistent but wasn't pushy. I wound up signing up with him right on the spot for the full coverage. As far as getting signed up, it went pretty smooth and the price was right in the range of whatever I was expecting to spend, maybe just a little bit more.
Thank you for the 5-star review, Thomas. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed April 3, 2026
I had bought a vehicle, and it didn't come with a warranty, and I realized that I really need a warranty on it. I was looking at a company and then I called Endurance, and they offered me a much better deal. They were a lot more compassionate to my needs, and so, I went with Endurance. I had them cover my x7 SUV. I told their rep what I was most concerned with, and she got me the premium package.
We were on the phone for quite a while, and she explained everything to me and even listened to me vent about things. She was very patient with me and very understanding. So, I appreciated that. She was a very caring person. She really knew exactly what I needed in this warranty to be able to help me and make my life easier. She took so much stress off of me. The only thing is I've been trying to get into my contract and it says, “You have to enter this code.” When I went back and got the code and then tried to get back into it, it made me start all over again. So, I've been very frustrated. I just closed it out because I was irritated.
Thanks for sharing your experience, Kristel! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need help accessing your contract, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed April 3, 2026
I bought a used Malibu with 20,000 miles on it, so the factory warranty would run out eventually. I did my research, and I got bombarded with all the other companies, but I kept coming back to Endurance. My sign-up experience with them was phenomenal. They wanted to know my concerns. They listened to me and talked to me. The gentleman was fantastic. He took his time. We were on the phone for an hour and a half so it wasn't rushed. Initially, I had contacted Endurance about a different vehicle, and I told them I’d get back to them. Then, when I contacted them about this one, I talked to them a little bit and again told them I'd get back to them. They didn't hound me about signing up. When I called back, they said they had all my stuff on file and we went from there. I've had some other experiences with their competitors and I had told them six or seven times to stop bothering me but they would just keep going.
The price is comparable with everybody's. Endurance got this figured right down to a science. However, I would have rather gotten the booklet first. The process was they wanted me to sign up first then they were going to send me the booklet and I get to read it. That's fine, in a way, except that I'm going on the salesperson's word on certain things that are covered, or what I'm reading on the internet, or different blogs so a lot of it was a leap of faith. But as far as the things that the rep was explaining to me, so far, from what I've been reading, they've been pretty accurate. There are wear-out things and they don't cover that. Nobody would and I understand that.
Thank you for the 5-star review, Robert. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed April 3, 2026
I saw Endurance advertising for many months, which prompted me to go with them. They said they were gonna take care of my truck without me coming out of pocket. I got bumper-to-bumper coverage and the reps were great. They showed a lot of concern about the truck and did their job in a very professional manner. I like that. I told a few people about signing up with Endurance and that they’re the best I’ve seen. The warranty makes me feel like I have somebody dependable who can take care of my situation with my F-150 truck.
Hi, Melvin. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed April 3, 2026
I had a very pleasant time with the Endurance rep. Even though I was working, she made sure I understood everything as far as what the coverage entails and what Endurance can provide for me. They told me when I could start. They also told me what my ending mileage will be, when my warranty will stop, and that I could restart my warranty again. Choose Endurance because you get the best quality and service.
Hi, Kenan. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed April 2, 2026
I needed a warranty for my vehicle because the warranty had expired. The price of the deductible with Endurance was just right so I signed up with them. The representative I spoke with was very cordial and he explained everything. I’ve been with Endurance for four months but since then, I haven't had any problems with my car. So, I'm just doing my payments like I'm supposed to.
We're glad to hear you had a positive experience with Endurance, Patricia! Your feedback means a lot to us, and we're here whenever you need support. -Endurance
Reviewed April 2, 2026
I was very pleased with the service I received from Endurance and I will Definitely recommend it to all my friends. The accuracy of the service I received was amazing and very professional. Thank you.!
Hi, Rosa. Thank you for recommending us to your friends and family! We’re glad your experience with us has been great. - Endurance
Reviewed April 2, 2026
The experience was smooth from the very start. There weren't any delays from Endurance, the only hold up was on behalf of the dealership because they had to ship the correct part for my vehicle to Firestone Auto Care in North Miami Beach. The experience was exactly as it is advertise on television, prompt and correct.
We're glad to hear you had a positive experience with Endurance, Clarence! Your feedback means a lot to us, and we're here whenever you need support. -Endurance

Reviewed April 2, 2026
Horrible customer service. Agent tried to switch the plan that I selected. Also, he refused to email me the policy so I can review it before paying. He got rude with me after that.
We're sorry to hear you've had a negative experience, Michael. We take all feedback seriously and strive to improve. If you'd like to discuss this further or adjust your communication preferences, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed April 2, 2026
My car was getting a little bit older and it's going to be expensive if something breaks, so I looked for an auto warranty. I chose Endurance over CarShield because I couldn’t find anywhere in my area that accepted CarShield. The signup was done entirely online and was simple. I signed up almost two years ago and haven’t had any major issues since, although I have been getting calls from another company trying to get me to switch. They were saying Endurance has been bad at paying and they can be better.
Hi, Daniel. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed April 2, 2026
Endurance Warranty is the most popular and you can go anywhere with it. However, they're trained in overcoming objections. They won't take no for an answer. I talked to two agents and the first one told me the only way I could get it done at the rate she was trying to get it for was to get it right then. And if I got it at that moment for the vehicle I was trying to get, I would have signed up a vehicle that I don't own. I don't like that kind of stuff. When I called back the second time and talk to a different agent that called me back, they didn't make it sound like I had to have it right then, but I still got it three weeks before I put the truck to work. Payment was due before I started making money and that irritated the crap out of me. Here I am paying a second month on a warranty and only been driving the truck a week. Other than that, I would recommend them based on the cost and the coverage.
Thank you for your review, Christopher. We appreciate you being a customer and helping share the word about us. We're here for you anytime. - Endurance
Reviewed April 2, 2026
I’m almost at 200,000 on my truck so I decided to get extended coverage. The sign-up with Endurance was easy, but I didn't get any kind of paperwork or cards with phone numbers on it in the mail, which I'm hoping I do soon, to let me know that I have that coverage. The representatives who got me signed up were very informative and happy to help me. They knew what they were talking about. They were very personable, too. I’ve been approved for over a week, and hopefully, the coverage started the day I paid it because I’ve already been billed once.
Thank you for the 5-star review, Will. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed April 2, 2026
I needed a warranty on my vehicle and my sister referred me to Endurance. She has it and she said it was good. I signed up a couple of days ago and the rep explained the coverage options.
Thank you for the 5-star review, Symone. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed April 2, 2026
When I signed up with Endurance, the rep was very cordial and knowledgeable. They were willing to help in anything. The process was very easy. I'd recommend Endurance.
Hi, Clyde. Thank you for recommending us in your review! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed April 2, 2026
After researching ratings and reviews on the Better Business Bureau, I liked what I saw and I decided to go with Endurance. I got full coverage and the signup process was easy. The representative was informative and did not pressure me. I filed a claim and it was good. I just took the vehicle to the dealership, they contacted Endurance for pre-approval, and Endurance gave the go signal and approved the repair.
Hi, Robert. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed April 1, 2026
Signing up with Endurance was easy. I like their advertising better compared to others and the people that I talked to, as well. Everything, so far, has been okay.
Thank you for the 5-star review, Darrell. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed April 1, 2026
Endurance came with my car when I purchased it. It was coming up for renewal, so I figured I'd give them a call and see what the deal was. The rep that I talked to was fabulous. The price was very reasonable. People should definitely try Endurance.
Hi, Kimberly. We're glad to hear you chose to renew your plan with Endurance and that our coverage has been beneficial for your vehicle. We appreciate your loyalty and are here to support you with any future needs! - Endurance
Reviewed April 1, 2026
Working with Endurance is okay. As long as I pay my bill every month, the experience is okay. It's been two years ago when I signed up. I've since recommended the company to a couple of other people.
Richard, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed April 1, 2026
I heard a couple of things about Endurance Warranty. And a couple of auto shops accept Endurance. Some auto shops don't accept other companies. I know someone that has Endurance and said Endurance told them what shop to take their vehicle so they can have a repair. They did it and the shop did a good job. So going on his recommendation, I chose Endurance. It is a great choice. They're awesome. They were helpful in giving information that I need. They go above and beyond the call of duty. Signing up was straight to the punch. The rep got us all the steps to fill out the make and model, the vehicle, and mileage. He listened, put the information in and helped us out.
Thanks for sharing your experience, George! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed April 1, 2026
I needed coverage and I got Endurance after hearing about it on TV. The enrollment process was good. The rep let me understand what I was getting and the process of how it works. She was very nice, and I liked her.
Thank you for the 5-star review, Toretha. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed April 1, 2026
The Endurance representative was excellent. He answered all my questions. I had let the warranty lapse and he was able to reinstate me to the level I was at previously. I was an existing customer, and then I had some issues going on with my personal life. We had death in the family and other stuff. So, I had let it lapse inadvertently. The rep was able to take care of everything, and get me re-upped at a good rate. So, it was good. It's been a good experience for me. I haven't had to use it yet, but I would have no hesitation to recommend it. Their prices are good. Cost-wise, it was in line with other providers, but it had more features than the others and a lower deductible.
Thank you for the 5-star review, Edward. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed April 1, 2026
I was with a company prior, but I found out that they were allowing the repair shops to use used auto parts if they desired, rather than new ones. That didn’t sit well with me when I found that out. I had seen a lot of reviews with Endurance at the time. So, I decided to switch over there. When I signed up with Endurance, the rep was knowledgeable. It was pretty quick and very thorough. He didn't make me jump through hoops.
However, even though they're doing claims, they'll get to a point where they'll look at all your claims versus what the total retail value of your car might be at the time, and that's the max payout of any claims for that year or whatever during the life of the policy. That's the one thing that needs to be totally disclosed properly that wasn't. Even though it's in there, it's not written as thoroughly as layman's terms as it should be for that to be understood. But when I filed a claim, they took care of it.
Hi, Dennis. We're so happy to hear that you're satisfied with your Endurance coverage plan, and we appreciate your detailed feedback. If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

Reviewed March 31, 2026
Gordan ** was amazing!! Very helpful and incredibly insightful. Definitely the best customer service experience I have ever had.
Thank you for your review and for taking the time to share your feedback with us, Mike. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed March 31, 2026
I sent in a claim recently and the process was real easy. I took my car in, and the mechanic went over it. Then they called Endurance. I just had to pay my deductible and that was it. There was no problem at all. But some years ago, I was trying to get an oil change at the dealership, and they stopped doing third parties because it was hard to get the money they claimed. So I just paid out of my pocket for it. That was one problem I had at that dealership.
Hi, Mr. Thomas. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 31, 2026
The sign-up experience with Endurance was fine. I talked to so many people and everybody was very kind. They're always very pleasant. I had canceled my policy, and they made it easy. But it wasn't Endurance's fault that I don't have the warranty anymore. It was my fault. I didn't do any kind of research or look things up at all.
Thank you for your kind words, Sarah. We really appreciate you taking the time to share your experience with us. - Endurance
Reviewed March 31, 2026
I've had Endurance before and I got them again as I trust them. I called them to sign up and they were great. But I canceled the first one because it had more stuff on it than I needed and they told me that was the only one available. I called back, got another rep and they got me what I needed. The reps could be more open about what plans are available and not to try to sell the highest one.
Thank you for the review, Alan. We're glad our team was able to assist with your coverage needs and we appreciate your feedback. If you ever need anything, we’re here to help! - Endurance
Reviewed March 31, 2026
I signed up for Endurance Warranty and I’ve had it for almost a year. They were good service to me. They didn't give me problems. They explained to me what they needed and prior issues I had in my car, and they took care of the torque converter that I had go wrong in my vehicle. They were very truthful, and they did whatever they told me they would do. It was a very good deal. Call Endurance and get some insurance.
Thank you for sharing your positive experience, Emalene! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance
Reviewed March 31, 2026
I have an OEM warranty and though the mileage is under, my three years comes due in July for the bumper-to-bumper coverage and I have concerns about the electronics. The powertrain is still covered, but the electronics would not be. I did a little bit of web research for other warranty providers and started going down the list. Endurance was the first one that reached out to me after I sent the inquiry and signing up with them was relatively quick and painless. I had stated that I wasn't going to be pressured into signing anything the first day without researching some other providers. But the rep was a pretty good salesman and I went ahead and signed on because it's month-to-month and if I found a better option, then I could go with them. But so far, I haven't found anything that would lead me to change from Endurance.
Thank you for the 5-star review, Michael. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 31, 2026
I almost dropped Endurance because when I bought it, I told the lady I wanted a coverage that covered everything, and then I needed some springs on my truck. Then springs weren't covered. I wound up having to pay $5,000 with my truck. I was really ticked off about that because I thought I had the best coverage, and I didn't. That hurt me and my feelings. However, I decided to give them one more try.
When I first bought the coverage, it was bumper-to-bumper. They told me it was the best plan. When I found out that that wasn't covered, the lady said, “Well, that's the plan that most people buy.” I said, “I didn't ask for the plan most people buy. I asked for the best plan so I can be covered ‘cause my truck is a 2015.” I could afford it, so I don't know why they didn't offer me the best one. I didn't put any dollar value on trying to save the money. I'm trying to save my pocket for if I need them. The lady that sold me the policy, at first, was easy to reach, but after that mishap, I can't reach her at all.
We appreciate your feedback, Reginald, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com.
Thank you,Endurance
Reviewed March 31, 2026
When I signed up with Endurance, it was good and pleasant. They weren't pushy. I told them what I needed and what I had concerns with and they addressed them all, and everything was fine. They are exactly what I need. They could go cheaper on their price, though. But I would tell others to check Endurance out, because, in this day and age, with the new cars, they cannot go uncovered with all the computerized systems.
Raymond, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 30, 2026
Jordan was excellent and explained in great detail my overall contract. Outstanding customer service.
Hi, Kim. We're happy to hear that our team provided you with excellent service. - Endurance
Reviewed March 30, 2026
I bought an extended warranty for my 2019 Suburban. When I bought the warranty, they asked if I had any aftermarket items on the vehicle. I told them yes, I have a push bumper because I hit a bunch of deer over the last 3 years. After taking my Suburban into their approved shop. They are asking for my paperwork for the bumper I put on. I sent what I had in, and they are still dragging their feet. It's been close to 48 hours now, and still nothing from them. They are trying anything they can to screw me over. This warranty was $4800.
We appreciate your feedback, Joseph, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com.
Thank you,Endurance
Reviewed March 30, 2026
The lady I spoke with had good customer service. I would highly recommend her.
Erander, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 30, 2026
I used Endurance one time, and everything went pretty well. The process went pretty smoothly. When I went in for an electrical reason, and I told them I was with Endurance, they said I didn't need to do anything. They handled everything pretty much as the commercial said. And the process was really easy. I'm very satisfied.
Hi, Vanessa. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 30, 2026
We have a 2024 Jeep Compass and we wanted to make sure everything was covered. If something would happen to the transmission or the engine, we wouldn't have to worry about a big bill. We first started with CarShield, but CarShield is not what they say they are. Endurance is much better. The deductible is cheaper and they gave us a really good discount for being a new customer of theirs. So far, it's good. When we picked the warranty, they sent the card and the booklet. Everything is exactly what the commercial talked about. They were also very professional in explaining everything that they offered. They explained it to where you could understand it. They didn't use any big words. I would tell others to go with Endurance and not to worry about the rest of them.
Mark, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 30, 2026
Endurance Warranty just popped up. I'm trying to go with someone else, but I they sent me over to Endurance. It was easy to sign up. I've been with them for a month and a half.
Thank you for the 5-star review, Sylvester. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 30, 2026
My warranty ended on my pickup truck, and I had to have the rear end rebuilt under warranty, but I was concerned that it might break again in the future. I went with Endurance. I've submitted a claim and it was handled okay in terms of the length. But when the car is in, you have to wait for them to get somebody out there to look at it. I would have been happy if they had done it a little bit faster.
They should speed up the time from when I call. The next day, it would be nice to have their representative on site and then you can get an answer quickly, because your car is just sitting there, it's not getting fixed. You're either paying for a rental or you're waiting to hear if they're going to cover a portion of the rental. You're incurring costs while you wait for Endurance to accept the claim. But it wasn't super long. It wasn't weeks, it was four days. But still, that's four more days without a vehicle. I'd like to see them cut that to maybe two days. I got all the information they asked forward to them immediately as well. I would recommend them. They covered what they were supposed to cover. And they really didn't give me a lot of grief.
Hi, Christopher. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 30, 2026
We're planning a couple of trips, and we wanted to have that extra assurance since the vehicle is a 2015. I saw a lot of commercials for Endurance and based on our research, it looked like they were the number one in the industry. We went straight for it. The rep was very pleasant, understanding and knowledgeable. It was pleasant speaking with him. Signing up took 10 minutes and I was very satisfied with the process, which was simple. But the price could be better.
Thank you for the 5-star review, Lori. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 30, 2026
Sometimes, it gets hard having older cars and getting some of the work done. It could be a little costly to pay everything out of pocket at once, so I was shopping around. A friend told me about Endurance, so I looked them up and started reading reviews to see what would fit better. The coverage that they offered was a lot more, and the price felt fair for the plan I got. I had looked at another company before, but I didn’t like the coverage they were offering or the monthly cost, so I set that aside. After that, I went with Endurance.
The signup process was great. The guy took his time, explained everything, and broke everything down to me to have a better understanding. He handled it well and did his part, helping me out as a customer, which was what was good about it. I would recommend Endurance to someone I know who has an old car. Sometimes, she has a hard time with money. When something goes wrong with your vehicle, you're going to need some type of help to get it where it needs to be. And she said she was gonna look into it. I explained the different coverage plans and that we always had the expensive one. So she said she's going to go through it and see what they offer as well.
Thanks for sharing your experience, Ernest! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 30, 2026
I got the miles on my vehicle but I've never had any trouble with it, except the water pump. You never know what's gonna happen and decided to get a warranty. I just chose Endurance and signing up was a good experience. Everything went easy and the reps were very polite. The price was good and I feel safer with Endurance. I hope it's covered when something breaks down and I have to use it.
Thank you for the 5-star review, Joann. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 29, 2026
I had Endurance on a older car I had years ago and I paid $58.00 a month. I have since traded the old for a different car. I want endurance back but I am paying back a loan of $550.00 that is costing me $1,600.00 to pay back... I took that loan out to put brakes on my jeep.. so the brakes were $947.00, my loan only covered $550.00, I paid the $447.00 out of pocket! That mess cost me almost $2,500.00!!!! Now I've a jeep note I pay and " SNAP" loan ... I'm going to find a part time job to get ENDURANCE WARRANTY for my Jeep. Think this mess of mine through. Do you want caught like this and at 61 years old and on a very low fixed income? I'll figure out how to cover this vehicle! At least I have new brakes! But I had to do it the hard way! Get Endurance warranty for your vehicle, don't get caught with your pants down like I did... It sucks.
Hi, Shirley. We appreciate the kind words and are glad we could provide you with a positive experience! - Endurance
Reviewed March 29, 2026
My 2010 Ford had 69,000 Miles on it and I had Endurance for 3 yrs. Never filed a claim. The engine when bad and I knew from the start of the claim that Endurance was not going to cover the repair. They deny the claim and disappeared. Left me paying $12,300.00.
We're sorry to hear you've had a negative experience, Richard. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 29, 2026
We just paid off our car, so it wasn't under any kind of maintenance through the dealership. We did Endurance because the deductible was lower and it seemed it covered more. Signing up with them was good. The gentleman I talked to seemed to understand the program. Their customer service is good as well. If you call, they give you answers. However, I've tried to use Endurance once but what I needed to use it for was not covered. I wish Endurance covered everything, but I don't think any of them do. When going with Endurance, make sure which plan you're signing up for as they have several different ones.
We are grateful that you took the time to leave us a review, Nancy. We're happy to help you anytime! - Endurance
Reviewed March 29, 2026
Endurance was direct and helpful and they pay the fee with the $100 deductible. They're a little bit more expensive than the other companies, but they assured me that they were one of the best out there. I got some feedback and they said that they were quite a good company. I got the full coverage.
Hi, Bradley. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed March 29, 2026
The representatives at Endurance Warranty were good. They explained to me. I haven't used the warranty yet, but I just think that it would be good to get in case something goes wrong with the engine.
Thank you for your kind words, Patricia. We really appreciate you taking the time to share your experience with us. - Endurance
Reviewed March 29, 2026
I got a warranty for my GMC Sierra due to its mileage and year. I heard a lot of good things about Endurance Warranty. Signing up with them was cool. They have a good product, and they have been great so far. I will recommend them.
Hi, Constance. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed March 29, 2026
While getting signed up with Endurance, I made a problem with the credit card payment. I gave them the wrong card at first, but I called back, and it was all straightened out. Overall, getting signed up was very easy. The gentleman explained everything. It's just I didn't really understand what he was saying, and I never got anything in writing. I was supposed to get an email telling me what exactly I'm buying. I didn't get that. The price is good, but I don't know what I'm getting. So, I don't know if it's a good deal or not.
Thank you for the 5-star review, Donald. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs! Please reach out to us at feedback@endurancedirect.com and we would be happy to send you a copy of your contract. - Endurance
Reviewed March 29, 2026
We always try to keep our vehicles under warranty, and when our extended warranty expired, we decided to look for another one. I went online, researched what people said was the best one, and we signed up with Endurance. The process was simple and the rep went over the different options.
Thank you for the 5-star review, Anita. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 29, 2026
I got Endurance for my 2018 Ford F150 and signing up was pretty quick and easy. It was easier to sign up for than CarShield. The rep went over the incentives that they were having, the $300 off and the perks that it came with. I would tell others to go for Endurance. It's not expensive. That's one good thing.
Hi, Armando. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed March 28, 2026
The warranty is BS. Don’t waste your money at all if you don’t know nothing. They will mess over you. The worst experience I ever had to endure. Never again.
We're sorry to hear you've had a negative experience, Melinda. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 28, 2026
I started doing some research after I was with a third-party contractor, but I had also seen a lot of advertisement for Endurance Warranty. I researched it, and contacted them. I spoke to a representative and went through the process. That was very helpful to me, and quick. The rep was very professional and informative. He covered a lot. I'm just waiting on the handbook because I like to read.
Thank you for the 5-star review, Carlos. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 28, 2026
I called Endurance to get a free quote, and it sounded good so I ended up getting the insurance for my pickup truck. The signup experience was good. At first, I spoke with a lady, and I wasn't ready to sign up. So, we were going back and forth. There was a deal on that day. I was at work. She said, "I'll give you a call back at 7:00, because after today, it's gonna go up.” When they got ahold of me at 7:00, it was another guy and he was really nice. We worked things out.
I haven't used the warranty yet, but I'm hoping it comes through whenever I need it. I would recommend it to people who got an old vehicle. Old things break up quickly. I would tell them that it would be a good idea. So, you don't have the burden of paying the whole $4,000 for motor transmission. Everything, so far, is good. The activation fee was taken off, but I'll find out how good Endurance is when I get to use it. I don't want to hear excuses. Overall, they gave me a good deal, and I'm looking forward to be a client for a while.
Hi, Sirildo. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed March 28, 2026
When I called Endurance, I told the rep what I was looking for. He said he was looking it up to see if he could do it because my vehicle is a little bit older. Then he started to try to sell more than I needed, and I just cut him off. But he was very polite. I signed up for a coverage that is for four years, 100,000 miles. He mentioned everything it covered and it covered everything I was looking for. The only thing I didn't understand was when he told me I was going to receive a contract, I was waiting for a copy coming in my mailbox, not my phone. I thought it was something I had to sign. That could have been a little bit better explained. If I didn't get it back within 30 days, that meant it was in effect. Other than that, I'd recommend Endurance.
Thank you for the 5-star review, Loren. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! If you would like a physical copy of your contract, please reach out to us directly via feedback@endurancedirect.com. - Endurance
Reviewed March 28, 2026
Repairs are so expensive. I had a policy and it lapsed and I needed to get another one because I have a '22 Ford Explorer and I wanted to make sure it will be covered. I was looking for a warranty and I filled out a form on my phone and a gentleman from Endurance called me. He was very nice and very courteous and explained everything. He was very concerned and very professional. We talked for about 20 minutes. I had heard of Endurance, so I decided to go with them. It's very easy to make the payments for the coverage. It's very affordable for me.
Thank you for the 5-star review, Linda. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 28, 2026
You have insurance for everything else so getting an auto warranty makes sense with your vehicles getting older and with all the electronics on them. My significant other had the extended warranty through Endurance, and I continued coverage on my vehicle. I am thankful I haven't had to use it for anything yet, but I’d recommend it.
Hi, Judy. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed March 28, 2026
From the commercials and things that were said, my husband preferred Endurance Warranty. He has Endurance on his 2016 Chevy truck. That extra insurance ran out on the Tahoe, so he decided he wanted to have it on his Tahoe too. The people we've spoken with have been very nice and helpful in the signing-up process. We've only had that policy for a little over a week. My husband is satisfied with it. He feels it's going to cover everything he needs covered.
Hi, Anita. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed March 28, 2026
I bought the car four years ago and the warranty ran out in November. I called and Endurance had what I wanted. It's four years coverage and you pay for 29 months. I was very satisfied with the signup process. It went smoothly, and the rep was very helpful.
Thank you for the 5-star review, Robert. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Updated review: March 30, 2026
We eventually received a full refund, including the activation fee.
Original Review: March 27, 2026
We signed up yesterday after a convincing sales pitch and were told we could cancel anytime and get a "full refund". After paying the for the first month, we did some research and realized we were being overcharged so we called the next day and asked for the full refund. They offered the same coverage for a lesser amount because they realized we were being overcharged. We no longer trusted them and asked them to cancel the contract and to provide a full refund as promised. They refunded the initial monthly payment minus a $29.00 "activation fee". We were told we would get a "full refund". This is not a "full refund". We initially wanted to "sleep on it" before committing to the contract but we were assuranced we could cancel within the month for a "full refund" so we agreed. We asked for the full refund within 24 hours.
The activation fee was not listed in the contract. We called twice to request a refund of the activation fee. The first person said we could not get a refund of the activation fee. The second person asked if we were told that the activation fee is non-refundable, we said no and to check the recordings of the sales transaction. He looked at something on his end and then said we should have been told about the transaction fee and that it would not be refundable. He said it will be refunded to us but so far it has not been refunded yet.
We're sorry to hear you've had a negative experience, Carolyn. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 27, 2026
I purchased a contract from Endurance 3/18/26. At the time of purchase the sales lady explained the warranty and what was covered. She offered me a few extras, $100 deductible much better rate than normal if I would pay annually. And the elite coverage for the first year no charge. Then she explained that all these changes would appear in a note on my contract. When I called back the next day no note was attached. Customer service said none of these promises will not be added. So on 3/19/26 I decided to cancel the transaction and contract. At which time the Customer service said he would do it right away! So I called back to another representive 3/21/26 at which time he said they hadn't cancelled me or the contract. At which time he said it was finally cancelled and they said a refund will be coming. It finally came 3/25/26...
Paul, we’re sorry to hear that you had a less-than-satisfactory experience. We pride ourselves on our customer service and the high-quality standards we maintain. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.
Sincerely,The Endurance Team

Reviewed March 27, 2026
ENDURACE IS A SCAM!! DO NOT PURCHASE THIS MESS, THEY WILL NOT HONOR ANY TYPE OF REQUEST.
We're sorry to hear you've had a negative experience, Debbie. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 27, 2026
The sign-up process with Endurance was good. It took about 30 minutes and the rep was very personable. I'm making my payments monthly and they're gonna bill it from my checking account.
Thank you for the 5-star review, Jeffrey. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 27, 2026
I saw advertisements for Endurance on television. I did my due diligence and did some research online, and they had good reviews. When I called, I spoke to a very nice young lady, and she was very helpful. I said, “Let’s do it." The signing-up experience went well, but it took a little longer, only because I had lots of questions. The rep I worked with was very patient with me. I feel much better about having coverage. It’s an older model car, and I'm single. It's nice to know that there's somebody there looking out for me.
Thanks for sharing your experience, Janet! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 27, 2026
I was buying a used vehicle that I didn't know anything about. So, I checked out two extended warranty providers and based on the testimonials, I went with Endurance. The rep who assisted me was very knowledgeable and he did a good job of telling me everything. But it seemed like he was trying to oversell me and it would be better if they had an ability to have a shorter skit to say. He said that I have to wait for 1,000 miles and 30 days for anything to take effect. He also said that car rentals and roadside assistance came with the warranty. All in all, I would recommend them to friends and family members.
Hi, Robert. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed March 27, 2026
The advocates for Endurance have been very helpful. During the sign up process, they were very accurate, trustworthy as far as they are saying the things that they say, and they're covered by the Better Business Bureau with an AAA rating. They were not overboard with the typical salesperson, which was very appropriate and nice. They were not pushy. The price is reasonable for coverage because it would reduce the amount of out of pocket money. Endurance is very good so far.
Hi, Marianne. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed March 27, 2026
I recently got the policy from Endurance. I didn't shop around too much, but I had heard through reviews that Endurance was a pretty solid company. I checked with some local repair shops, and they spoke pretty highly of Endurance, as far as the coverage goes. It was easy to sign up my two trucks with them. It all went welll. The customer service was very good and the price was reasonable. I'm satisfied with it.
Hi, Darren. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 27, 2026
My factory warranty was about up, and I figured, since I have a new vehicle, I'm going to get an extended warranty for as long as I can. There's computerized crap on these new vehicles, and there's so much more electrical crap that when something goes out, it costs an arm and a leg to fix. I didn't want to do that, so I got an extended warranty. I looked on the computer, compared warranty companies, and chose Endurance ‘cause it was the best. Signup was great and communication was easy. I could ask the rep questions, and he answered them fully. He explained everything to me, and everything worked out well. My policy is almost up. Next month is the last month, and I have to redo it. Endurance is easy to work with and going with them is a no-brainer. If someone wants an extended warranty, call them up. They're not expensive and payments are not bad at all. I send them a check every month, to MEPCO.
Thank you for sharing your positive experience, Sharon! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance
Reviewed March 27, 2026
I had an auto warranty on my vehicle, but I didn't renew that one. I was watching all the commercials and the ads that come up on my phone, and I called Endurance to get a quote from them to see if I would like them. Being that I'm a senior citizen and on a fixed income, I wanna be safe than sorry. I want to have a plan in place in case I ever need it. My husband had Endurance which he had done for a couple of years and he was pretty well satisfied with the service. I went with Endurance as well and it was an easy process. They were very polite and well knowledgeable of their product. I had a choice if I wanted to accept their offer, and I did. They set me up about a month ago and they just took my first payment out yesterday.
I understood everything that the person that was helping me on the phone talked about. She checked what area I live in to see what kind of quote they have for that. She also told me I had to have additional 1,000 miles before the plan would kick in. However, the price could be a little bit lower. Also, I thought I was supposed to get a welcome package that would explain something in writing and something to have in my hand in case I needed a number right off to call or proof that this is my plan. But I don't have that yet. Other than those, I’d recommend other people to Endurance.
Hi, Julia. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

Reviewed March 26, 2026
Please don’t get Endurance Warranty. Once one pays in full in 3 years and one has 2 years more warranty least to go or mileage left this company will not pay up using excuses to not paying for examples my AC condenser was had a diagnostic done And found not operable. Endurance refuse to cover replacement stating a contamination in line, causing blockage, metal shaving leading to the compressor therefore they won’t replace it. What hogwash this is. People don’t fall for this sham. You are better off saving for an emergency than get this coverage.!!! Beware of fraud.!
We’re sorry to hear about your experience, Adalberto. Our goal is to provide quality service and resolve claims fairly. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.
-Endurance
Reviewed March 26, 2026
It was time to get a warranty for my vehicle and knowing about Endurance from their commercials, I went with them. The signup was easy, though I have problems logging in to the website. The lady was pleasant to work with and very knowledgeable. My plan with Endurance is for 48 months, but I only had to pay for 30 months. I'm happy with the coverage and I’ve had a positive experience with Endurance.
Hi, Jeffrey. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed March 26, 2026
I had just purchased a Cadillac ATS, and had been receiving flyers from Endurance even before I got the car, so they were the first company I thought of. I just signed up with them, and it was stellar. The rep explained the benefits and everything that was covered with the policy, making sure that I understood the pricing. I had two other people sign up with her as well on that day, just because I had such an amazing experience. Compared to CarShield and other warranty companies, you get the best bang for your buck. I have an overall value with Endurance and I can drive comfortably even though I have an older car. I’ve logged in one time to their website and I had no issues. Overall, I’m satisfied with Endurance.
Hi, Cory. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed March 26, 2026
It’s hard not to hear of Endurance and the competitors on TV. I saw the commercials, including the ad with Danica Patrick. When I bought my truck, I thought I was enrolled in the dealership’s program. After I dug deeper, I decided to call Endurance and cancel the dealer program. The rep from Endurance was very cordial, professional, and enlightening. He showed the value of the product, which was why I decided to get it. The sign-up process was under 15 minutes and mostly involved questions I had. I received a call back within a couple of days to make sure I was satisfied and that I knew how to get in touch with them and the repair shops.
At the time, my truck had about 19,000 miles, so I purchased what was described as a new car warranty. It includes roadside assistance and breakdown coverage. It was an inclusive package. I’ve only had the truck for less than a month, but I am comfortable with making the decision to get the warranty. I like that.
Thanks for sharing your experience, Frank! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 26, 2026
I see Endurance and CarShield on the TV all the time, so I went with the one that was fresh in my mind, which happened to be Endurance. I’ve been with them for six months and I'm wondering if I should have gone with CarShield. I had a claim for a window arm and right now, I’m in the middle of waiting for a claim since last Thursday and the repair shop has not heard anything back from Endurance. Consequently, I'm not all that happy right now with them. They shouldn't take three days to come up with a decision. I’d like to see the claim process move a little quicker. The place I bring my vehicle to is honest, which is why I bought the vehicle there and have it serviced there. I could probably find some other place cheaper, but I know the work that they do. They have some of the best mechanics around, and it shouldn't take that long.
We appreciate your feedback, Wilfred, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com.
Thank you,The Endurance Team
Reviewed March 26, 2026
I had an expired warranty on my Lexus SUV. I wanted an extended warranty like the coverage I had and I got one from Endurance. I was happy with my sign-up experience but I haven't received my paperwork yet. I need that.
Thank you for the positive review, Jean. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you are still waiting for your paperwork, please reach out to us via feedback@endurancedirect.com and we would be happy to help! - Endurance
Reviewed March 26, 2026
My car’s getting older, and Endurance sent me a letter and gave me a good deal. I have a GM product car. I always take it to the dealership, so I asked the dealership ahead of time if they dealt with Endurance, and they gave them a very good compliment. So, that was what made me go there. I've been with them for about a month. Signing up went very well. They have great customer service, which is hard to find anymore.
Hi, Darlene. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed March 25, 2026
When I signed up with Endurance, they were very subtle, and they explained everything and made sure I didn't have any unanswered questions. I like their coverage.
Thank you for the 5-star review, Sherry. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

Reviewed March 25, 2026
I give Anthomius ** five stars for his exceptional customer service. He was very knowledgeable; patience and very transparent about the details of the policy and and what to expect. I would definitely recommend Endurance.
Latanya, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 25, 2026
I canceled my policy of $132.79 on 3-08-2026. They took it out of my credit card on 3-10-2026. I asked Victor to remove this from my account. He said he did with Vanessa. Victor was very rude. He said we contacted Endurance. Which we did not. We received a letter from them. My Finder Code # is **. We bought a new car and it had electrical insurance already.
We're sorry to hear you've had a negative experience, Frederick. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 25, 2026
Today was my 1st time calling them as I had many questions never having used a warranty service before. It was wonderful to be assisted by such a lovely agent. She was super helpful, knowledgeable, patient & very friendly. It's a very good start!
Thank you for your 5-star review, Donna! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance
Reviewed March 25, 2026
Although I have not yet had to use Endurance for a repair, their customer service has been outstanding. Very polite and efficient when I have had issues with billing. Updating information was very simple.
Thank you for your review and for taking the time to share your feedback with us, Karen. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed March 25, 2026
I am very disappointed!!!! I have a 2020 Ram trucks. I’ve been paying endurance for over two years now. 3 months ago my alternator went out. Took it to my mechanic, who called Endurance, and got approval of the claim. When my mechanic ordered the part, it was on back order for 3 months. When the part came in, it had gone up by $400. My mechanic called endurance, and was told that they would not cover the extra cost, that the owner had to. I called the company, and tried to explain why I shouldn’t be responsible for extra cost, and was told 3 times “I understand but it’s out of my hands“ so I asked for a supervisor. She hung up on me. I found a email to send disputes, so I sent one, and never got a reply. I got this warranty cause I knew I couldn’t afford a huge repair bill, since I retired. There is nowhere that I could find Where they won’t cover the upcharge. I will be dropping them after this is repaired, and paid for.
We appreciate your feedback, Mark, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!
Reviewed March 25, 2026
Updated on 03/26/2026: I waited two weeks to call Endurance and they said a Debbie send me a prorated within 8 weeks, so I'm waiting after 8 weeks just see what they going to do
Original Review: I got Endurance and I called several times to ask what I my truck was warranty for and they said I'll be taking care of. When I took my truck up to get it done they told me something different that, "Oh we don't cover that coz you have a used car." they wouldn't even do my AC. Now I'm wondering if I'm going to get my money back coz it's been over 90 days. I'm not good with technology
Hi, Ronnie. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right.
Thank you,The Endurance Team
Reviewed March 25, 2026
A friend of mine who had Endurance said they were pretty good versus anybody else. I signed up as well and had already filed a claim since. The process was easy. I just took it in and Endurance did their part. I paid my deductible, and I was back on the road. I'd tell others to go for Endurance.
Luther, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 25, 2026
My Kia has been about two years paid off and the warranty’s been out. I recently entered a debt consolidation program, so I'm going to have to keep this car a few more years and I'm going to need some kind of protection in case something major happens that I can't afford to take care of right now. I did a Google search for the best car warranty program in Asheville, North Carolina in my area, and they came up with Endurance as one of the top programs. I signed up in March and the 21st is when my policy went active. There's a 30-day waiting period before you can make any types of claims or anything like that and it won’t officially start until the 21st of April. They contacted me about my new policy just to go over the benefits and make sure I didn’t have any question.
During my sign-up, I was on the phone with the gentleman that called me for about 45 minutes because I had a lot of questions. He was very knowledgeable, and explained everything to me including the exclusions. He also found some rebates and some discounts for this being my initial request and first-time extended policy holder. So, it went pretty smoothly. But once I got the contract and I read the exclusions, there are a few normal wear and tear things that he did not mention in the phone call, and it may have just been an oversight. I don't think it was malicious. But it would be a little better if they could be a little more specific about what is excluded rather than concentrating on what's covered. Because they use a lot of technical component terms and most people don't even know what that stuff is. I'm just kind of a little more intelligent in that aspect as I have a little history with that.
Hi, Leigh. Thanks for taking the time to share your positive experience. We appreciate it! - Endurance
Reviewed March 25, 2026
I bought a used vehicle with over 100,000 miles on it, so I wanted to get some protection in case something goes wrong. The sign up process with Endurance was very informative. They answered questions before I could even think of things to ask about. Everything was covered very well and explained carefully. Also, they were very courteous and just explained it well without being pushy. So far, it's been a wonderful experience. With the professional way that it was done, I would definitely recommend Endurance so far. It makes me have some peace of mind knowing that, being a widow, I'll still have some options in case I have some problems.
Brenda, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 25, 2026
I know my bills would be expensive if something were to happen to this car and it seems prudent to have a warranty. Endurance sent me a letter and I noticed that they were approved by the Better Business Bureau. I went them them and the experience has been decent so far. The only hiccup was that they didn't offer me the options of having different coverages. I only found out about it once I signed up and I wound up calling back to get a higher coverage.
Hi, Dean. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy and are glad our team helped you get higher coverage. - Endurance
Reviewed March 25, 2026
My new car warranty was up on my car. I went with Endurance because my son had Endurance on his car, and he was really satisfied. My sign-up experience was really good. I'd tell others to check it out. It sounds like a good plan to me.
Hi, Dwight. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed March 25, 2026
My pickup was going out of warranty because of years and not miles, then Endurance came up. The price was good and it's been two years since I signed up. I sent the money 30 days, then I could get my pickup worked on, if I had to, after the 30 days. However, I'm not sure what all the perks are to this day. I got nothing to say that, “Okay, this warranty, it covers everything.” They said that, but they did not say anything about roadside assistance.
When the transmission went out on that pickup, I called them up and told them. They said, “Take it down and have it looked at.” One can't get much better than that. I took it to the Chevy house to get it worked on. My mechanics at the Chevy house in Aztec, and I looked at it too, said that the bands were burned and would start flaking, but Endurance would not put a new transmission in it, even though the mechanics said that it needed it. Endurance said, “Replace the valve body and put it back together.” I did not do that.
I bought the new transmission myself, and I've had no other dealings with Endurance since then. After it was all said and done, I called and told them that the transmission was replaced and that I would like to be compensated. They said, “We do not compensate,” and that was the end of that. My mechanics also said the individual that was working for Endurance was not doing his thing in a timely manner. It took about a month and there was no communication with me whatsoever.
We're sorry to hear you've had a negative experience, Lockey. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 24, 2026
I called in to cancel my policy and ended up continuing my coverage with my new car. The person that assisted me was very knowledgeable, personable, and saved me from getting the extended warranty from the dealer which saved me from making a huge mistake.
Thank you for sharing your feedback about our service, Donna. We're glad to hear that our team's performance exceeded your expectations. We're here for you anytime! - Endurance

Reviewed March 24, 2026
PSA!!!! Do not do business with this company, their warranty is nothing more than bait, I had a transmission go out on my car and the service intervals on the trans. was 150K and my car was at 151000 so they used that as fodder to deny the claim and rely on the excuse that the last 1000 miles is what broke the transmission. It took them 4 days to come to the decision and figure a way of getting out of it.
MDM. Digruntled is to weak of a word for what I feel. Good luck If you dare.

Reviewed March 24, 2026
My policy was indicated cancelled, which was incorrect. Connor was a great help. He was easy to understand knowledgeable-, friendly and really got the job done. He deserves a raise for great customer service!
Thank you for your review and for taking the time to share your feedback with us, John. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

Reviewed March 24, 2026
Endurance has been nothing but crooked since I've been contracted with them. I've had Endurance for 2 cars, submitted 2-4 claims and all have been denied. Most recently, my air compressor was blowing hot air. The claim was denied because the compressor is covered but the seals and gaskets are not. That's the same as saying, "The water is free but I'm charging you for the cup." I submitted a claim to get my alternator replaced almost 2 yrs ago. But the claim was denied because they said problem with the alternator started before I contracted with Endurance. Endurance has been nothing but unreliable. My mechanic said they always have problems with Endurance approving claims. If you can, find another car warranty contract.
Reviewed March 24, 2026
My husband passed & was able to transfer the policy to my name & continue with the coverage. Ty was a excellent in helping me through the process & gave additional info. Endurance has come through for us several times. Would recommend any time.
Hi Linda, we are so sorry to hear about the passing of your husband. Thank you for sharing your positive experience with Endurance. Your feedback means a lot to us, and we're here whenever you need support!
Reviewed March 24, 2026
I have a Chevy Tahoe that the transmission started slipping. I immediately brought into my mechanic who sent to a transmission shop. I needed a new transmission. Endurance was called and an agent came out and insisted that the transmission shop take apart the entire transmission before they would commit to warrantying the repair. I had to be on the hook for 5800 if Endurance decided it was not under the warranty. I had to agree and I did, the inspector came back after 10 days, and after seeing the transmission apart, decided that it was only one part that was coverable as the damage from the one bad part was subsequent damage not covered by Endurance.
I only drive my car, how was I supposed to know the one part went bad until my transmission started slipping. This company gets 0 from me and I hope that if anyone is thinking of getting a warranty from them, they should get in writing that if their transmission goes bad because the torque converter goes bad, they will cover the entire cost to replace all the damaged parts, not just the initial part.
We're sorry to hear you've had a negative experience, Karin. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 24, 2026
I think the Endurance Warranty program is a really good program and reasonably priced for the coverage. The only thing I have a problem with is the 1,000 mile waiting period. I have a 2017 Corvette with 29,216 miles on the odometer. That is an average of almost 2,900 miles per year. At that rate I will have to wait 4 months before my warranty goes into affect. Something needs to change to make the warranty more reasonable. If I am paying for the warranty monthly I cannot use it for the four months even after paying for it.
Hi, Robert. Your feedback is highly appreciated. Thank you for the review! - Endurance
Reviewed March 24, 2026
My warranty expired on my truck. I got another one with Endurance. The signing-up process with Endurance was great. The rep I worked with was very nice, too. He had a pretty good attitude. Using their website was very easy as well.
Thank you for the 5-star review, Gary. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 24, 2026
I bought a used 2014 Ford Edge. I've had problems with the used cars that I had and that cost me a lot of money. I've got one I spent more than what it's worth, and it still is not working. But I never had insurance on it before or any car. It used to be a lot more expensive, so I was surprised when I learned about Endurance. They were the first ones that called me and I knew the name, so I went with them. Signing up was pretty easy, calm, and not frustrating. The rep I had did really good at getting me a low price. The guy was really nice and very helpful. He was patient and he explained everything that I needed to know including what the warranty won't cover. But I haven't really had it for very long yet.
Other than that, when I called Endurance, they picked up right away. Also, I texted a friend of mine about them. I told her about the insurance and how it's a lot cheaper than it used to be. She's got a 2015 Ford Escape and her radio went out which cost her $1,000. So, I thought maybe she would like to get Endurance as well. I don't know if she could afford it at $100 a month, but I told her anyway.
Hi, Dana. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed March 24, 2026
I bought my Suburban in 2016 and the warranty with Endurance came with it. Once it was over, I called and renewed. I made a claim through the shop that I used a couple of months ago and it went smoothly. The first time I had to use the warranty, I was trying to find out which Endurance it was. I didn't know subcontractors and I Googled it because I couldn't find my contract. The person I called wasn't very pleasant. I was calling to find out if I had an extended warranty with them and the gentleman spoke to me like I was stupid. He went off the wrong way and hung up on me. If I'd been next to him, it would have been different. I called back and I was told there were many different divisions of Endurance, and I didn't know who he was. I went back to a whole bunch of emails and I found the policy. I just used that number, and everything was taken care of.
Hi, Thomas. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 24, 2026
It seemed like there was no middleman when you work with Endurance. You have to deal with just them and I liked that. I found them in a commercial and when I signed up, the process was super easy. Their customer service and coverage options were great. Also, I'd like the price to be lower, but it was doable.
Thank you for the 5-star review, Karen. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 24, 2026
Endurance was recommended and I've had them for a month now. I had a positive sign-up experience. It was handled pretty good. I don’t have a copy of my policy though.
Thank you for the 5-star review, John. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. Please reach out to us via feedback@endurancedirect.com and we will be happy to send you a copy of your plan! - Endurance
Reviewed March 24, 2026
Signing up with Endurance Warranty was great. I saw them on Google. The guy was very good and knowledgeable. He explained everything in detail. It was wonderful. I got full coverage and I have less stress.
Thanks for sharing your experience, Antonio! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 24, 2026
I was with another program but I did not like their service or their policies about claims. I signed up with Endurance online and the process was very easy. I was very satisfied. The website was very easy to use as well.
Hi, Laura. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

Reviewed March 23, 2026
So far very good. Izzy does a great job of explaining stuff and helping you save as much as possible while still getting great coverage. The monthly payments really help a lot when you're on a fixed income.
Thank you for your kind words! We really appreciate you taking the time to share your experience with us. - Endurance
Reviewed March 23, 2026
I called to get a quote on my 2022 BMW that I love and have driven faithfully. I do know that my warranty will soon end and I needed a warranty company that looks out for me when I am dealing with repair shops/dealerships, etc. When comparing multiple companies and talking to family members, Endurance Warranty offered more with no hassle and they not only provide coverage on all important aspects of my vehicle. They also provide a list of companies and allow you to go outside and find the the shop you are comfortable with at a reasonable price.
Hi, Terea. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed March 23, 2026
Terrible experience, said they had a report of jumping mileage. Never taken my car other than the Ford Katy Autonation. Sent them all the invoices over the years, with the mileage. Then they said I had to wait for them to decide whether to accept. The insurance was already paid, so they try to go over the mileage which as of today is under 94,000 starting in 2022. First time I request a payment. This company is a complete SCAM. They don't care about their customers.
We're sorry to hear you've had a negative experience, Ileana. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team

Reviewed March 23, 2026
My customer service rep was absolutely outstanding. She was super professional, knowledgeable and patient. She took care of all of my needs in a timely manner and made me feel like a highly valued customer.
Thank you for your review and for taking the time to share your feedback with us, Derick. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed March 23, 2026
Good customer assistance and information. The operator gave me a lot of information about the steps to take about fixing my issue with my car, very helpful about places to take my car and where the best places to go.
Thank you for your review and for taking the time to share your feedback with us, Marvin. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed March 23, 2026
Great interaction with the Endurance support team. They were able to quickly and effectively address and resolve my issues. I had gotten a phishing email and they helped identify it as such and get it flagged in their systems.
We're thrilled to hear you had a great experience with our team, Russ! If you have any questions in the future, don't hesitate to reach out. - Endurance
Reviewed March 23, 2026
After further review, I had decided to cancel my subscription due to the fact that lack of using my car did not make sense to purchase coverage. I only drive the car in the summer and travel less than one thousand miles a year. I called to cancel and was given the third degree, which I did not appreciate. I have not seen my refund of $198.00 yet and look forward to receiving it shortly. Jeff, my customer rep who sold me the policy, was very informative and helpful; however, Keith in your refund department was very disrespectful and gave me a hard time refusing to refund my payment. I hope to see my refund soon, otherwise I will be contacting the Better Business Bureau and posting my dissatisfaction on Facebook and TikTok.
Reviewed March 23, 2026
I haven't had to use Endurance but once since I've had the warranty for a year and a half. It was fine at one time I had to use it. Before signing up with them, I liked that they didn't seem to be as restrictive as the other people were on what they would insure. I like the idea too that they let me take my vehicle to any certified mechanic. I have a 2007 Chevy Duramax diesel pickup truck covered. I've been happy with it so far. They didn't seem any more expensive or less expensive than anyone else. They all seemed about the same. They seem to cover a few more things in their warranty too than the other company I had.
Hi, Mike. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 23, 2026
I signed up with Endurance Warranty and my experience was good. The lady that I talked to was very customer service-friendly and explained everything to me. I kept asking her different questions and she hung in there with me and broke it down so I could understand it. She told me when it started and I had 30 days to make up my mind. If I didn't want to, I could get my money back. It's cheaper than I thought. It's on automatic payments now. The car is fine but it will always be fine until it's not. That was the selling point. What if something does happen? I've never had it before. I just had my cars, and had no problems with them. But when somebody says something, that's when stuff happens. Get Endurance.
Thanks for sharing your experience, Annette! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 23, 2026
My signup experience with Endurance was great. It just took a while. I had to go through the 30-day, 1000-mile period before they send me the information. But it’s good to have. So far, everything is fine.
Thank you for the 5-star review, Joseph. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 23, 2026
My other warranty ran out, so I needed somebody. I wanted to make sure my vehicle was covered. I called Endurance and never got a second quote. I just went with them because they sounded good. The sign-up process was really easy. They were knowledgeable of the products and services. We got the best plan that they had. It was a lot of money, but it was cheaper than a new car. I had one claim already that they took care of for a tie rod end and an alignment. That one went good. But on my other one, I'm having problems with the inspector looking at the vehicle to take care of it. Other than that, I've recommended people to Endurance already. At church, there have been people that signed up there.
Daniel, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 23, 2026
I signed up with Endurance over the phone and spoke with a representative. It took about 10 minutes to get signed up, and everything went the way it was supposed to. I just recommended somebody else do it with their car, especially when I've seen the roadside assistance and everything that comes with it. I would just like it to be cheaper.
Nicholas, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 23, 2026
I got a bumper-to-bumper policy on my 2016 3500 dump truck and my experience with Endurance was very positive. The price was very reasonable as well. I would highly recommend them. The lady who I spoke to when I let them know I was interested was very punctual and very nice. The rep who worked with me to get everything in place was excellent as well.
David, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 23, 2026
I looked at a few other warranty providers, but Endurance got the highest ratings. I went with them and signing up was easy. I went online then a rep called me and went through the process. Communicating with the rep was thorough. He explained everything to me and it seemed like a good fit. They took payment over the phone and we're done for a year. The policy activates after 30 days and I'm approved for 13 months.
Thank you for the 5-star review, Mark. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

Reviewed March 22, 2026
Sorry Company. Will make up anything to deny your claim. Denied my claim to have a water pump replacement saying it was failing before my contract was active. How when I got a State (MD) Inspection before the water started failing and passed.
We're sorry to hear you've had a negative experience, Thomas. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 22, 2026
I’m not satisfied with their adjusters and the way they handle claims. No one talks to you, and decisions are made without your input. They accept claim but deny related items, denied transmission on a vehicle with 82000 miles and provided documentation that no failure codes, very disappointing that they are top on this list.
We're sorry to hear you've had a negative experience, Rena. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 22, 2026
I have a Mercedes and they're super expensive. I talked to my local car guy and he said to check out Endurance. They had worked with them before. I talked to Chris and he was great. My plan was to shop around and see what they had to offer. But after I talked to Chris, he explained it so well. And what I needed is exactly what he explained to me. He was such a nice guy and he was so good at his job, and I appreciated it. He took the time to listen to me and I was like, "I don't even need to call anybody else. I'm going with you guys."
Hi, John. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance
Reviewed March 22, 2026
I was looking for full coverage on another car that I got which is a Volkswagen. I had been with Endurance with another car that I used to have, and I went with them again. The rep did very well. He broke everything down to me. He didn't just kept going. I was very pleased. When I had Endurance previously, I used it for an oil change and for my brakes. It also had something to do with my air bag. I dropped it off real early that morning. They checked it out first then they told me a day to bring it back. They took care of it in one day. They had everything set up. The cost is not high though everybody wants to pay cheap, if we can. Endurance is excellent and I already recommend several people a couple years ago to them when I had my other vehicle.
Jane, thank you for your loyalty over the years! We're glad to hear you've had a positive experience with Endurance and that our coverage has been beneficial for your vehicles. We appreciate your recommendation and are here to support you with any future needs.
-Endurance
Reviewed March 22, 2026
We wanted the Cadillac covered a little bit more because it's getting older, and now that I'm using it, things can go wrong. I recently got my driver's license. The shop where we take our Cadillac told us Endurance was better than the rest of the other companies. Everything went okay with the sign-up. My husband took care of it, and it was quick and easy. The representatives did well at explaining all the different plan options and coverage.
Hi, Barbara. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed March 22, 2026
I have my 2004 Sorrento covered by Endurance. I liked the options that Endurance gave, and the price was reasonable. When I signed up with them, the reps were excellent.
Thank you for the 5-star review, Marvin. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 22, 2026
Our Cadillac SUV is getting older and we need some protection. I checked around with different providers and Endurance seemed to fit my needs. Signing up was pretty easy and there wasn't any problem. They were very easy to work with and get information on things. I've been with them for two and a half years now. We have a problem with our CUE screen in the car, and they wouldn't cover that. I thought they would because it was a computer-type thing, and I thought computers were pretty much taken care of. Aside from that, I don't go on to their website. I did once, and it was confusing.
But overall, I'll keep going my warranty, unless we trade the car off, which we probably plan to do this year. We had one problem with the car and that was taken care of easily. We took it to our local repair shop, then they called Endurance, and it was accepted in an hour or so. It took a little while to get them to understand what was needed, then they told the mechanic that they were overcharging by $8. So, the mechanic said they'd take off the $8. Then they went ahead with the work. I'm satisfied with what we've gotten so far and I've been telling my friends to sign up with Endurance if they're interested.
Hi, Nancy. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 22, 2026
I have my Mercedes Benz covered with Endurance. The signup process was easy, and the package that I got was the best fit for my vehicle. I'm very satisfied with Endurance and I would recommend them.
Leon, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 22, 2026
I have my 2015 GMC Sierra covered with Endurance. It took me a few months before I decided to use the company, but I did get it. My sign-up experience was pleasant. Their rep explained to me everything that is covered and what to expect, and he sold me on the warranty. It's just they want me to put an extra 1,000 miles on my vehicle. I think that's a lot because I don't use the vehicle that much. Extra 300 miles would have been better, but for some reason, it's 1,000 miles. That means I have to drive the vehicle before the warranty kicks in. Other than that, Endurance seemed like a pretty good deal for a warranty for my vehicle because it only has 64,000 miles on it. I would recommend it to others.
Hi, Anthony. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed March 21, 2026
The process was quick yet educational, and the numbers made sense. Breakdowns, while not inevitable, are likely, and having peace of mind with Endurance coverage is really a no-brainer. The company gave the elite upgrade, which is great! I also bought a policy for my wife's vehicle!
Hi, Ronald. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

Reviewed March 21, 2026
I have only had contract for 2 months. I have to cancel contract per my trustee. The money I am paying monthly is considered disposable income and I was not allowed to enter into any contracts without her permission which I thought it was a certain dollar amount. However, I called to cancel and they are trying to make it hard. I have to get a notary to notarize the mileage and then they will cancel.
My bank is a credit union in another state, no offices in my state. So they want me to go pay 25.00 to get a document notarized regarding my mileage before they will cancel. What does my mileage have to do with anything. I am not making a claim. When I started the contract they took my word for the mileage and I had to still put additional miles before I could use the policy. I see what type of company they are. I had to report to the trustee they refuse to cancel it until I submit this document. If it is not cancelled it will affect my court proceedings. I can imagine if I made a claim how they would be. Best to just put money aside like someone else said.
Reviewed March 21, 2026
The worst warranty you can purchase, I fell for it and got robbed. I waited the 30 days and put the 1000 miles to qualify for the program, well 3 months later I had a problem with the engine, I had it towed to Ford dealer (it was a 2014 Ford Explorer). I followed their policies, they provided a rent a car and I thought ok they're doing what they advertise. Well the mechanic called me and gave me the bad news, he said that endurance will not cover the repairs because it was too much, it was a 6000.00 repair, I'm a veteran with 100 percent disability, I was paying 176.00 per month to include my 300.00 down payment they required. On top of that I had to pay for the rental.
We're sorry to hear you've had a negative experience, David. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team

Reviewed March 21, 2026
Paid into a warranty for a whole year for them not to cover anything up under the car was a waste of my money and time, and was not reimbursed for anything after paying into a whole year for nothing.
We're sorry to hear you've had a negative experience, Myles. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 21, 2026
I didn’t have an auto warranty on my 21-year-old car and I decided to get one. Signing up was a good experience and I’ve been with Endurance for two years. I tried to place a claim but they couldn’t get a hold of the tow truck. Other than that, I’m okay with Endurance. I know how to file a claim if I need to.
Hi, Martha. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 21, 2026
I liked the price of Endurance. Signing up with them was fine, and it was easy to do. Everything went well. Their customer service has been good, so far.
Thank you for the 5-star review, Belva. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 21, 2026
I got Endurance for my 2011 Arcadia. The older the mileage, eventually, parts are gonna go bad. Another provider wasn't covering everything that I was hoping they'd take care of, and I didn't really feel comfortable with them. When I talked to Endurance, the rep was very knowledgeable. He informed me everything about it, so there wasn't any curiosity or any thoughts that I might have had that wasn't met. The warranty is good. I hope that we have a clear understanding and a good relationship that when this car break down, they are gonna be there to help and honor what they say, that they would protect my car. But they could bring down the prices little bit more. I also don't have access to my information and communication back and forth, or if there's anything that I might need to have a discussion on. Other than those, I'm happy with Endurance so far and I would recommend them.
Thank you for the 5-star review, Clearence. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you need help accessing your contract, please feel free to reach out to us directly via feedback@endurancedirect.com and we would be happy to help! - Endurance
Reviewed March 21, 2026
I bought a car and getting an extended warranty on it seemed like the safe thing to do just in case something went wrong. I knew somebody who had a bad experience with one provider, so I chose to go with Endurance. I asked for a quote and the one they gave me seemed reasonable, so I went with it. I signed up online, then a representative called me, and I did the policy with him. He was excellent and everything seemed fine. I would recommend them to others.
Clarence, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 21, 2026
When my warranty recently ended on my 2018 Nissan Rogue, I was checking around and Endurance's pricing was good. They also have good coverage. I signed up and the experience was positive. The rep was really nice and very helpful. He explained everything to a tee. Endurance has wonderful service. The customer service is outstanding as well.
Thank you for the 5-star review, Christina. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 21, 2026
Our car had no warranty on it and my wife brought it up with me. I called the mechanic to whom I usually bring my car, and he suggested Endurance or CarShield. I wanted to know how it worked with people coming in with it and he said he had a lot of people from Endurance that was there. The rep was very nice, courteous and helpful. My wife and I were both sitting here and I had the rep on speaker. She wasn't in a hurry to get off the phone and she answered questions. We were very happy with her, which was probably one of the reasons why we decided to take Endurance. One of our concerns was the coverage with what we were paying monthly, and the rep said it was almost a new car loan with our warranty. We pay a $100 deductible and bring our car in and the mechanic fixes it. They send the money to the shop and we don't have to do anything.
You have to have insurance with the way things are right now. You may never use it, but when you need it, it's there. Things are gonna get expensive. So, if we have to have an air conditioning unit fixed or other features on the car, that’s gonna cost money. I'm gonna pay this monthly fee, but in the long run, it’s going to help us. There’s peace of mind that if anything were to happen to the car, it's covered. We just gotta come up with a $100 deductible rather than coming up with $3,000 to have something fixed. The price is decent and the way we have to pay for it is good. At $130 a month, it’s not bad. It's for 48 months, but we only pay for 30 months. We don't have to make any payments for the last 18 months.
Thanks for sharing your experience, Richard! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 21, 2026
I got an SUV, a GMC Acadia covered by Endurance. The sign-up process was nice and easy. It was a good experience.
Thank you for the positive review, James. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

Reviewed March 20, 2026
I had superior customer service from Chris **. I found myself in a dilemma and Chris went above and beyond helping me to make sure I didn't lose my coverage being that I only had a few months until my contract was paid in full.
Thank you for your review and for taking the time to share your feedback with us, Calista. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

Reviewed March 20, 2026
So far so good...Haven't had to use it yet but I hope everything works as they said it will...All the people that I have talked to has been really nice and has been very patient with me with all my questions and has answered everything so good to where I can understand.
Hi, Callie. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance


