Endurance Warranty Reviews

My brother-in-law had the Endurance warranty on his vehicle and I signed up with them 18 months ago. It was easy and I thought I made a good choice. But if we want to cancel our policy, then we should be able to do so without the hassle that Endurance put us through, having to take it to a notary public. I had to cancel one of the policies, and I didn't like how that was handled one bit.

I used to be with CarShield and they were rude, never covered anything, and I didn't like them. I heard about Endurance on TV and switched to them. The price is a little high at 123 a month, but I have full coverage.

The only representative that assisted me was the account manager Miranda. She has excellent customer service skills. She helped navigate a situation with the Jeep Dealer that three other reps couldn't handle. She kept me from canceling my contract with Endurance. She is highly committed to helping customers. The time she took and her patience should be applauded and serve as a reminder to the other customer service agents.

My 2016 Chevrolet Suburban is at the repair shop for a complete transmission replacement, and my policy is being administered by Extended Protection Administration (EPA) under contract number **. The total out-of-pocket balance they are trying to force me to pay is $1,361.88. This unfair bill consists of my $100 policy deductible, plus a massive $1,100 gap because EPA capped the transmission parts payout at $2,800 while the cheapest available wholesale unit actually costs $3,900. Despite capping the price at $2,800, EPA explicitly states they do not supply parts directly, forcing the shop to source it. Furthermore, they are only authorizing 3 quarts of transmission fluid for a complete unit replacement, completely ignoring the manufacturer's required dry overhaul specification of 12.4 quarts of DEXRON-VI fluid.

I see the commercial with Ludicrous all the time and I believed Endurance was a great Warranty company because I gave it out to all my friends and family thinking it was a good thing to have, but when I needed it most for my transmission to be replaced they didn’t even come through. They gave me all kind of excuses like they couldn’t cover my car because of I only had a certain amount to be covered. They are giving false advertisement because they don’t do the things they say they do. My car is sitting up in my garage because I trusted them to have my back if something bad happens to my vehicles. So I think they should change their commercial to maybe they will fix your vehicle. I’m so disappointed in them because I thought everything they spoke about on the television and radio was true but it’s not. I will not refer another person to them. Signed disrespected customer.

It is a quick and easy to sign up. The sales Rep is very knowledgeable. He knew how to put our minds at ease and was able to give us the protection we needed. It is a very peaceful process knowing our vehicles are covered in case of break downs.

Had I known, I would have never wasted money on this car warranty. I have a 2018 Cadillac XTS that is need of a timing chain. I was requested to provide Endurance with 3 past oil change invoices, which I did. One invoice contained the history of prior oil changes. They advised they needed to see the actual invoices. I obtained and emailed the actual invoices. They used the invoices to deny my claim stating that during my oil change 'additives'' we added i.e. engine cleaner. YES, when Victory Lane Oil Change suggested the engine cleaner for 'high mileage' cars ... I said YES, who wouldn't? Once, you discontinue getting serviced at the dealer and you still think you're keeping up with the maintenance, you are NOT! You cannot tell me engine cleaners caused the timing chain to begin wearing. I'm willing to bet this is their go to 'denial' for hundreds of claims.

He was very professional and persistent that he could change my mind. I had a reason to cancel and wasn't gonna change my mind! He did a very good job trying to change my mind. Please keep Gordan. He's an asset to the company!!

The Acct Mgr Amber answered all my questions and was VERY HELPFUL and professional.

All these 5 star reviews are deceptive & misleading.. Please do not waste your hard earned money purchasing a warranty & please read all the fine print before purchasing. Please leave these scammers alone & steer clear of this fraudulent company..

I've been with Endurance for just a month, and the rep who helped me sign up was very nice.

My experience with Endurance Warranty has always been good. We've had them for a while. We just renewed it on my first vehicle, the BMW, and they've always been quick with the process whenever we had to take the car for work. So, I stuck with them. The signup experience was good. However, I would get repeated notifications to set up automatic payment. I had that experience yesterday because Endurance subcontracts with K1 and K1 has been saying, "We need to set up your automatic payment," and a final step. I said, "That's already been taken care of. This is the third or fourth email about it." That's the only problem I have with that. I've had to change the BMW's radiator-intercooler. We're on the fourth one and I had four of them within three years because it's not an OEM part. That's the only downside of dealing with Endurance on that one. Other than that, everything has been great.

I signed up with Endurance Warranty two weeks ago. They were friendly and informative. Their rep explained everything. I would recommend it highly.

I'd always received something in the mail from Endurance. But I didn't know if it was legit or not. But I had someone who made that suggestion to me. So, I thought I would call and try to find out what kind of rates they had. When I called Endurance, it was great. The rep was very helpful. He took the time to explain everything and answered any questions that I may have had.

Updated on 08/03/2026: Hi, I am writing this review on Endurance. I wrote a review before on Endurance. Said they would make everything right which turned out to be a lie. They only said that for me to take down my review, they have not made anything right and they still insist on saying that it was our fault that the transfer did not have fluids in it. They asked us when we first open our account with Endurance. They asked My Wife for a miles and she she did not know the exact miles they told her to give her an estimate so she gave them an estimate so now they are coming back saying, "Oh it’s our fault because of the mileage difference," and we asked them to go and listen to the recording 'cause they record all your calls. They don’t wanna do that. They don’t wanna take responsibility.

Had the most patient representative, she answered all questions and went to find answers to question she didn't know. Really felt like I was talking to a relative, she was so down to earth. I really appreciated her hospitality because it's very rare...

I’m new to the Endurance family and I’m so grateful to have coverage for my vehicle again. I’m looking forward to a great relationship knowing that if anything goes wrong it’s covered and I don’t have to try to sell an arm or organ to get it repaired. Thanks again, Endurance Paul **.

I have the best contract and the last time I got stuck paying over 500 $ and this time it is over 900$ and the discussion with them revealed that they do whatever they want to do. They are closed on Saturday and Tire Outlet couldn't get paid so I had to pay the whole bill and then today they said they were only paying $600 of the $1600 bill.

My warranty was running out. I checked the internet to see my options, and Endurance came up as the top insurance. I called and got a hold of their service. The rep walked me through the process, gave me my options, and told me everything I would be getting. He was just very helpful. The service and the warranty are very good. I like the peace of mind that my vehicle is covered bumper-to-bumper.

The signup with Endurance was good. I talked to their agent. He was okay. My contract won't start until the 19th of this month. I'm just into the program.

While I haven't had an experience to use Endurance yet, signing up with them was straightforward, fast and easy. The gentleman I talked to helped me navigate a few questions. He was excellent.

A forum was comparing extended warranties - their pricing, what they cover, how they cover it and how difficult it is to deal with them. Most of the people said Endurance was affordable, which is true. They were the cheapest one I could find. I'm paying $147 a month because my vehicle has over 100,000 miles already. They charge me for 36 months but it's for five years. My vehicle is insured for 67,000 miles or five years.

One of my cars is already covered by another company but my other car is a little bit older and I'm afraid something's going to happen to it, so I had it covered by Endurance. I just signed up in July, and the man I talked to was great. We had a lot in common and we had a good time together. If all the people at Endurance are like him, it would be a great company to deal with too.

I need an extended warranty because the real warranty ran out on the vehicle and if something went wrong, I needed some kind of help. I had been checking around and found out that Endurance was a pretty good company to go with. I went over the plan that I would get getting with their reps and so far, everything’s been all right with them. So, I have no complaints.

I've had Endurance since I bought my truck in 2019. It was what they were offering at the dealership through CarMax. I'd recommend Endurance.

My vehicle is a little bit older, and it is in really great shape, so I thought I would keep it. I decided to sign up with Endurance. They've been great. I don't have a whole lot, but my experience was decent. They insured my car. I make the payments. I've had no problems with anybody.

I know that sometimes I may have issues that go about with the car, and most of the time, I may not have the amount of money to take it to a dealership to get it taken care of and pay for it, which was why I decided to go with Endurance. I wanted to be covered, and know that they would stand by what they say they would do, and make sure I’m taken care of when something goes wrong. I tried other companies but didn’t like how they went about doing things because I felt like they were giving out false information. A friend had Endurance and she told me about it. She said she had an issue going on and it didn’t go well with her but I told myself I’m gonna give them a try and see what happens. I wanted to see if they would stand by what they say and not just get your money and then not do their part when something happens to the car.

I'm dropping Endurance Warranty as soon as I get enough money. I spent $250 on the weekend to replace my battery, but I couldn't get reimbursed. Endurance didn’t cover that. They said battery was covered, but I had to call it in. I'm stuck on the side of a highway on a Saturday. They said they're open Monday through Friday so there was no help. I have to be out there for two days. Don't do it because they only open Monday through Friday. You try to make a claim, but they deny it. Come talk about they need a certain procedure. They didn't say that when they took my money.

Endurance Warranty had a good reputation and my car was getting some age on it, which made me decide to get extra protection. The enrollment process was easy. I just answered a few questions. They quoted me a price that was very good, so I jumped on it. The rep was very knowledgeable and answered all my concerns. The whole package stood out to me and the price is very good. I was approved until my car reaches 100,000 miles, and the coverage started immediately. I took my car in for an air conditioner problem, and when I told the guy at the front desk that I had Endurance, his eyes lit up. The charge to get my air conditioner fixed was $2,000, but I only had to pay $100. I would share my experience with friends and family, and advise those considering the coverage to go for it.

Reed was great, pleasant and made the process of canceling my policy because I brought a new car that came with warranty. No pressure tactics.

Hello I would like to let it be known that Miss Lakeisha ** is one of the most compassionate, considerate, knowledgeable and resourceful people I have ever had the pleasure of doing business with. It's professionals like her that help make the world go around. Thank you Ms Lakeisha **. Endurance should be very happy to employ Someone Like You

I needed to cancel my contract. The representative was very helpful. He even told me I will be getting a refund from my last contract.

Replaced a car under warranty with another, the representative was outstanding and everything took very little time to complete.

Great customer service and knowledgeable customer service.

Not satisfied at all. They would not cover my truck after paying for 3 months.

Desman ** was extremely professional and explained the service warranty very clearly. He was polite and answered all my questions in detail. After speaking with him, making the choice to go with Endurance was easy. I hope the warranty is as good as the representative that sold it to me.

What I liked better about Endurance Warranty it will cost me no more than $100 for a deductible, whereas with CarShield, it was all kinds of levels with it. I felt comfortable because my husband and I are older, and we don't want to have to worry about 250 for this, and 500 for that, and 100 for this. That's the thing I like the best about Endurance. It was a $100 deductible, and that's it.

Signing up with Endurance Warranty was straightforward. However, I was confused about Endurance not doing the auto payments. They delegate that out to some other company. Also, I know Endurance doesn't cover pre-existing conditions. But if you've got a 15-year-old car that's out of warranty and you're anticipating that something's going to go haywire, look into Endurance because it's going to be a good investment. My car's in the shop because the fan that pushes the AC air out was making this rackety noise.

I'm just starting with Endurance Warranty. I was very pleased with the young man that I spoke with. His name was Jeff, and he went over everything and explained it to me about what we could do, what we couldn't do, what was covered, and so on. He was very knowledgeable. I was very pleased with the introduction. Everything has been going higher and higher, but the price that we talked about was very suitable.

I received a letter that was addressed to my husband, who passed away. I wanted to find out what car he had talked to them about, and I found out it was for our Toyota 4Runner. I’m not sure about all the details of when the payments would start but Endurance was able to help me get a plan that works for me. I’m on a fixed income, so I was wondering if I did the right thing, but it’s a 2011 vehicle and things can start going wrong with it. It’s been a good truck, but you never know. The reps took care of all my questions and everything, so they were good. I’m hoping I can keep up with the payments since it’s automatically taken out of my checking account.

I saw Endurance on the television, and I follow Danica Patrick and that other gentleman. I figured that they were straight up and I don’t think they would back something that wasn’t honest. I signed up and the guy that I talked to was very nice. I have peace of mind having Endurance. I would tell others to call them up and talk to them.

I've always had some type of warranty. Usually, I get them all from the dealership, but this time, I decided to go with Endurance. They said they were the only ones that paid the shop directly, where they don't have to worry about getting reimbursed for it. I got the full coverage. It was good.

Endurance Warranty is the shining star among auto protection plans. When I searched for the best auto protection plans available, I had various responses and virtually, all of them ranked Endurance better than anyone else. At the time, I needed some protection for any larger things that could exist. My car was in great shape, but it was getting older and the manufacturer's warranty expired. Also, I'm a senior and my budget's limited. When I called Endurance, they had some different options and explained their policies as well as the prices. They told me about mileage and that I didn't have to worry about any waiting periods. They were very helpful and the price of the plan that I got fit with what I'd spend. So, I chose them.

I'm happy with Endurance. My other warranty was out, and Endurance was the first one I could think of. The sign-up experience was good. Everything's fine.

The sign-up with Endurance was easy. I drive 10,000 miles a month as a medical courier and the warranty is over on the car. I like that there's extended coverage, and it covers most major stuff. The only thing is, I got a little star in my windshield, and I went to talk to the glass guy to have it replaced. He said they won't call Endurance, that I had to call and have them send the check to me minus the $100. Because in the past, they've had trouble getting paid by Endurance. And if they do get paid, it takes like six months, and they have to fight for the money.

I knew people that had Endurance Warranty, and I'm satisfied so far. I got the best plan. I used it once. Everything went smooth. I was able to use my own mechanic, and it was all good. Endurance is cheaper than keeping it with my other guys with the car company. I've been with Endurance for over a year and I would recommend them.

I run a repair shop, and Endurance is an excellent warranty company. The enrollment process was very seamless and the amount of coverage and the free perks that came along with it stood out to me. This is going to be the last vehicle I ever purchase, and it will be paid off long before the warranty ends. I'm covered for 100,000 miles, which is going to benefit me. The first payment just came out and my coverage doesn't begin until 30 days or 1,000 miles after I initiate the initial purchase.

I didn't want to have my car break down and not have the money for repairs. Since I liked what Endurance said and what they do, I purchased an extended warranty from them. Signing up was easy and it was a 5-star experience.

I would recommend Endurance Warranty. I was curious about them, because I already had the coverage on my truck but Endurance sounded better than what my current coverage has been giving. Endurance's rep talked me into it. He was a good guy and I feel comfortable with him. If I have a problem, he's the only one I wanna talk to. I like dealing with one person.

I've had Endurance for three to four weeks now. Their rep was down-to-earth, straightforward, wasn't pushy, and wasn't trying to throw a sales pitch. He just talked to me just like a regular person. He told me about the perks that was offered at the time and it sounded good. I liked the amount of coverage, and the price was good.

Endurance's price is reasonable and they're useful, convenient, and really does help. I liked my sign-up experience. It was good. When I did call to see if it had other stuff on it, the representative recommended that I try to get something that's premier to make sure that my car is covered. Overall, Endurance is a good company, and I'd tell others they will get good protection for their car from them. I'm glad that I got Endurance.

The price of vehicles and repairs is high, and I still have a lot of mileage left on my vehicle. The years on my warranty ran out before the mileage did, so going with Endurance made sense to me. The sign-up process was fairly easy. The rep was very personable, answered my questions, appreciated my sense of humor, and I appreciated hers. It worked and it was a very nice process. She was very informative, kind and patient. There was a 30-day and 1,000-mile waiting period, which makes sense because you don’t want to buy a warranty and then have a claim three minutes later.

Good luck getting them to pay. They recently denied my claim because I "modified" my vehicle. The modification was that when I had to replace my tires I chose a slightly larger tire than what originally came on the vehicle. Even though you can get the same tire size direct from the manufacturer, they claim that modification caused undue strain on my transmission and caused the failure. They claimed that they asked about "modifications" in my original interview and I claimed there were none. They even pointed out the specific time in my interview in which the question was asked. However, I asked them to play the audio and they refused.

I currently have Fidelity Platinum, I don't want Endurance. It's a scam.

My experience with Endurance was an A plus. The customer care person was very knowledgeable and she gave me detailed feedback on services I will received, she also gave me senior discount for the service I choose as my coverage. She walked me through each and every part of coverage and what they all in-tell. I found that very helpful to choosing for my needs.

Signing up with Endurance was no problem at all. Our vehicle is 14 years old, and we figured we needed some coverage in case something broke. Based on commercials and a couple of people we've talked to, Endurance seemed to be the best choice, as opposed to CarShield. Also, their price is very much better than CarShield. The gentleman that took care of us was very knowledgeable and he certainly explained everything fully. We were satisfied. Overall, it was quick, easy and affordable.

If you're looking for a headache and waste your time this place is good at that…Talking from experience I rather pay full price for repairs than pay this company money for insurance because they will make you jump through all these hoops they got in place and won't tell you to squeeze you for your $ and energy..DON'T fall for how nice they sound at first.. They do the most not to pay when you have a problem..Even canceling they got more hoops for you to get any pro rate money back..I cancelled my policy the day after bill due date so I'm paying for the month in advance but they want a form filled and notarized with vehicle mileage. Then maybe if they approve base on use of your policy will get a prorate. So didn’t get my $. That's CRAZY.

I bought a used car and I didn't want to go with what the dealership offered as insurance. I just got my own and I went with Endurance. Some salesperson called and he was going through it with me. It sounded good, so I got it. I got a bumper to bumper coverage and everything's included. I'm happy with it, but I had to jump some hoops to get my car fixed. I started up, drove, then I had it towed to the shop. They said the transmission was gone but they didn't take Endurance there, so I had it towed again to another place and had it fixed there. Their communication was not too bad and I just got the car back a few weeks ago. So far, it's still good.

I saw the commercial on TV and I happened to call and the Endurance Warranty's representative said it's not as expensive as I think. I quoted some prices and, at first, it was two-something, but he came down to 136. He said the policy covered everything. It started 1,000 miles for 30 days. If something happens to the car, I can get it replaced with a $100 deductible anywhere I want.

I've heard good things about Endurance Warranty. Signing up was easy. It will be 30 days since I've been with them.

I called several car places and they suggested Endurance. Their price was right and I had a good experience signing up. I haven't had to use it but I hope everything will work out when I have to use it.

Endurance has a very good reputation, and I wanted to make sure I had the right fit for me, which was why I picked them over other companies. I spoke to someone when I signed up, and the process wasn’t difficult. Endurance would be the right choice because they take care of what they said they would do. I’ve had some car problems, and they’ve always stepped up and paid their part.

I would highly recommend Endurance Warranty. Their program was satisfactory enough for me to enroll. It will reduce the cost of repairs. The pricing and coverage was better than anything that I had seen with other services. Also, the reps were very informative. I asked how many miles was I covered for, what was the time that I would be covered for, and what were some of the coverages like the engine, transmission, and electrical. I liked the reps' ability to describe what was offered by the service.

The enrollment process with Endurance was exceptionally good. The person that I dealt with seemed extremely knowledgeable and amiable. The policy seemed to cover everything I was interested in. I had read about the different packages, and the elite package seemed to be the best fit for me.

I tried CarShield, but I wasn't happy with it. I couldn't figure out the reason. Then, I looked up Endurance, and they had a better rating. The pricing was right there with CarShield. Maybe just a tad more, but it was not bad. It was just a couple of dollars more than what CarShield was, but I feel a lot better with Endurance than I did with CarShield.

Endurance is terrible!.. Run from them.. I provided everything they asked for plus more.. My truck is all factory. Nothing after market.. Truck set at dealer 6 weeks.. It's home now not fixed... Dealer even said no fault of mine.. Deny deny deny the claim.. Scammers..

Endurance is a great extended warranty service for your car. They are here to really help you. With service to your car or helping to see how they can help you save on your policy, when life changes. Great Company you can depend on. Thank you, Endurance!

I called to have contract sent again. I received email.

Spam calls and blow up your phone for days. Rude representatives. They don't leave you alone. 2 3 4 5 times a day they call you. It's harassment.

I've been with Endurance Warranty for 30 days. They had the best price, and they offered the most. Signing up was straightforward. The operator that signed me up was very good at what he did. He was very helpful, answered all my questions. And he didn't mind repeating himself when I asked him the same questions twice.

I bought a 2021 Chrysler Pacifica eHybrid that's fairly complicated and I didn't feel comfortable with the amount of miles that was on it and the systems involved without having some type of protection. After doing my research, Endurance offered the best program at the best price available. They are reputable and are also providing a service that is very well needed at a halfway decent price. They were very easy to work with when I signed up. They did not get very pushy and were very attentive to whatever my questions were. They've been very responsive and upfront about what the coverage is. I would recommend them immensely.

After I called Endurance and the lady explained all the benefits, it sounded good, and I decided to sign up. I had to wait a month and put 1,000 miles on, but that was okay. The biggest benefit of having this kind of coverage is the expenses if something were to happen. The price was a little high, but I've had good responses with everything so far. Anyone considering Endurance should check into it.

I wasn't very happy with Endurance. My wife had signed up for it. I lost her to stage four cancer and I really didn't know what was involved with the policy. I finally got a copy, and I saw that what I thought we have, we don’t. It's called Prime and the only thing it covers is the engine and the internal parts of the engine like the alternator and thermostat. It also has minor stuff in there like air filters. But it doesn’t cover the shifter, which is a normal wear and tear. It blew out because it was overused. It's an older car.

I’ve been with Endurance for two months now. I needed some extended warranty, and I've seen all their commercials. I decided to give them a try. Everything was smooth when I started. The first guy who called me was like putting me into a pressure mode. I didn't deal with him. Then I got a call back the next day from another guy, and he sat there, and we talked the whole time. He laid everything out to me. I didn't feel pressure from him.

I have a 2013 Ford Fusion Hybrid that has 140,000 miles on it. I don't plan on getting a new car, so I needed a warranty. Enrolling with Endurance was seamless and their price was competitive. About two months ago, I had an oil change. The car was driving a little differently. I asked the maintenance guy to check it because I thought a wheel bearing was going. There was a wheel bearing going, but there was also a constant velocity joint. I assumed that Endurance was gonna cover the wheel bearing and the constant velocity joint, but they didn't. They only covered the constant velocity joint for the axle. Though they didn’t give any reason, I was fairly satisfied. I needed it, and I had what I expected.

The enrollment process at Endurance was good. Any time you invest in something that you really don't know much about, it's a chance to take. And I felt good about it. Their salesperson was very helpful in making my wife's and my decision. She wasn't pushy. She just explained the situation and the coverage. I felt comfortable with what she explained, how she explained it, and what I had to do. We can reach out to her via email if we have any problems. She gave me that satisfaction, which to me is tremendously good. And I was happy that they were part of the dealership that I purchased my last warranty from. The only turnoff would be waiting 1,000 miles, but I can understand that. I haven't had any experiences, but I'm almost positive I can rely on the name Endurance, the reviews of Endurance, and the woman who sold me the product. I would definitely recommend it to somebody.

I went with Endurance when my factory warranty went out, and signing up with them was good. I had told my son about them and he had ended up getting an extended warranty, but he didn't need an extended warranty at that time because he still had factory warranty on his vehicle. When it was time for me, I knew that I was going to go with Endurance.

The Endurance customer associate that I worked with was really easy to talk to. The rep answered all my questions as well. Signing up was pretty simple.

We plan on keeping the car forever, so we wanted to have it covered by an extended warranty. We signed up with Endurance and their reps were very good, pleasant, helpful, and professional. They were very forward and answered any questions I had. It was a 5-star experience, and I'd tell my family members and friends to look into Endurance very seriously.

All 3 of the gentlemen I spoke with ESPECIALLY Chris went above and beyond to help me resolve the issues! My bank account had been hacked so my account was locked and It caused problems with ENDURANCE and wouldn't allow the auto pay transaction! Nor did I make a dispute with ENDURANCE as my account was stating! Chris walked me through EVERYTHING I needed to do which made EVERYTHING smoother! And the issues were resolved just like that! There was even a call back to make sure everything was handled! 5 STAR SERVICE is an understatement! THANKS ALL 3 OF YOU GENTLEMEN! You were AWESOME! Glad I chose ENDURANCE!!!

Trust me when I tell you, this is absolutely one of the worst companies I’ve ever dealt with - both my daughter and I had contracts, and both of us got denied when something went wrong with our vehicles.. my daughter’s vehicle was having trouble with computer readouts concerning what was wrong with the vehicle, so with endurance, you cannot get your car fixed just off of what the Mechanic, is saying is wrong, so basically twice my daughter got denied, even though the Mechanic, knew for sure what the problem was endurance always found a way to deny because the computer wouldn’t give a proper read out..

Thanks for being there for me. I saw your advertisement on tv.

Since I have been with Endurance I have used it once. The service was very good and when I have had to contact them Roland was very helpful.

I had CarShield before and I live in a small area. A lot of people wouldn't take their warranty. I compared Endurance to CarShield, and Endurance was better. I then signed up and the rep that set me up was very kind and helpful. I was able to download my contract too.

I wanted to get an extended warranty for this vehicle that I have now. I googled, and Endurance happened to pop up. At the time, it was showing that they had 5-star rating. Hence, I gave them a call, and I liked what they had to say. I liked the policy as well, so I signed up. The process was pretty easy. They helped me set everything up and we got myself set up on auto draft. I was also mailed something from them short period of time after stipulating what the policy covers and what it doesn't.

Every business is going to have people who are not satisfied, but that's just the norm. I’d seen Endurance on TV and I'd done a little bit of research on them. I also researched CarShield and seen that people weren't too happy with them. They weren't such a good choice. So, I talked to my significant other and we decided to choose Endurance instead. We purchased a plan for our 2019 Chevy Colorado pickup and went with the full coverage. I ended up using it once when I was having an electrical issue with the thermostat housing on my car. I took it into Karl Chevrolet, which is the main dealer in Ankeny, then they brought me right in and got it taken care of. I paid my deductible and it was over and done with. As simple as that.

I liked what Endurance was offering and chose them over other providers. I asked them to let me know when they’re taking the money out of my account, but they haven’t done that. I’ve been with them for a while, and my experience has been great. I’m satisfied with their service so far, and I’ll recommend them to a friend.

I had a company for a couple of months, and I just never could get a hold of them, and they didn't give me any information. So I looked online, found Endurance, and was extremely happy with them, so I went with them. It was easy to sign up with them. They told me what was available, and it was exactly what I wanted.

I've been an Endurance Warranty customer for almost a year now. My brother told me about them, and I went with them. I told Endurance that I was having issues with the car and let them know I was getting it towed to a shop. They just wanted to know is it was an ASC certified mechanic shop. And as long as the car is under the warranty, they cover the expenses whatever the issue is. I'm glad I went with Endurance because when I first had the first issue, the shop fixed the car three hours later. I told Endurance that was amazing, and they are 5 stars for that.

I had a great experience with Endurance. From the time I filed my claim until it was authorized, the process was handled professionally. They sent out an inspector to review the repair, kept me updated throughout the claim, and honored my coverage. My repair for my 2014 Infiniti Q50 was approved, and the only thing left was for the repair shop to send the final signed invoice before payment was processed.

They're horrible. They sell your warranty that states that they will cover things only to find out that Smart Auto Care is the policyholder and they deny everything and won’t pay the dealership rates. Which when you purchase your Endurance policy they tell you these thing are covered and rates will be paid. Endurance agents just tell you what you want to hear so they can sell you a policy after that they have no care for you. And smart auto care their advisors deny every claim they can which is everything. PLEASE STAY AWAY FROM ENDURANCE

Everyone, please look at these reviews before signing a contract. All the positive reviews come from new customers who are excited to get a warranty for their vehicle. But when there is an expensive claim. It will be denied. Even though it’s a covered component. Stay clear of Endurance.

Call about policy. Was giving helpful information then transfer to the right department and problem was solved. Very efficient.

My fiance has Endurance and I feel this insurance is a Scam. They take your money, sign you up and when its time to file a claim, no one answers the phone. This is genius. What a way to to get your money. I mean our mechanic will call as well as us. We even asked a customer rep one time to please call our mechanic and he agreed only to never call. Endurance has yet to pay any claim we've filed. Endurance is horrible. Horrible! Horrible! Horrible!

The way Endurance explained their warranty and how it works made it easy for me to accept if I wanted it or not. I wouldn't have joined if I didn't think it would benefit me. The program I was approved for was a little over five years. It covered up to 200,000 mileage on the vehicle. I wasn't crazy over the cost. I applied for it in June, they deducted it in July, and my premium started August 1st. The coverage would make anybody want to get it. Also, they're easy to work with. They don't harass you or ask a bunch of questions. Get them.

I purchased a newer car. The dealership was selling me extended warranty so I thought I'd do some shopping on my own and landed with Endurance Warranty. It has been a month since I signed up with them. It has been great.

I’ve been with Endurance for a couple of weeks now. I was talking with CarShield, but I was telling them, "Can I talk to you later?" But they were being a little persistent, so I hung up. Then, when I was about to purchase the car, I got Endurance. They called, and I went with them. It wasn’t that difficult to sign up with them. Everything went smoothly. Their price was reasonable as well.

Three and a half years ago, we bought a used car, and we weren't sure about the reliability, so we decided to do an extended warranty in case we ran into things. My friend had Endurance and when I called to sign up for it, they gave me all the information I needed. The coverage is good, and we've had a couple of claims. The most recent one was for the air conditioner. The compressor was broken and it had to be replaced. We took the car in to the garage to be checked on a day that we knew we wouldn't need it for a couple of days, and said, “Use this warranty.” Our car was in the garage three days. Endurance Warranty helped us keep the car on the road and we're very satisfied. If I get another used car, we would buy another policy.

Endurance called me. I signed up with them and it was a good experience. Their customer service was mighty good. I'd recommend them.

Endurance was picked as one of the top auto warranty companies, which was why I went with them. The rep who signed me up was a fancy talker and the communication was quick. What the rep was telling me is what I liked and as far as what I’ve read on the policy, it sounds good. It's a backup plan for repairs.

I had some problems with my previous vehicle that I had to pay out of pocket. If I had an extended warranty, it would have covered it. I did a search on extended car warranties and Endurance had the better rating than everybody else. I signed up, and the process was really easy. The individual that helped me was really professional and answered all my questions. They were knowledgeable and didn't pressure me into anything. However, I'm still in my 30-day waiting period so I haven't been able to use them yet.

I wanted financial and professional support in the event that the inevitable happens, which is car repair. I spoke with a couple of mechanic shops who recommended Endurance and the sign-up process was easy. Everything was completed in a short amount of time. I’m glad that Endurance exists.

Being that Endurance's ratings were better than most other companies, I went with them. The enrollment was very good. The person I talked to was great and answered all the questions I had. He took lots of time. I like the amount of coverage of where I could go to get it done, and the price. It was competitive. It was a little more than a couple of the other companies, but it's a better coverage. I'm on a fixed income. So, I know that it's not gonna cost me an arm and a leg if something breaks down. I can stay covered and be able to pay for it.

Is there such a thing as a less than one star review. If there were, I would be leaving one. My very first and only claim was an oil leak on my 2015 6.7 l Ford F250 Diesel on the upper oil pan. This is a very expensive repair and they denied doing it claiming that it was component failure and not an engine repair. Last I checked the oil pan was part of the engine and the engine needed oil to function without blowing up. They refused to give me service and they refused to offer me a full refund of the policy that they refused to fulfill. I knew this was too good to be true. I should have paid attention to my suspicions.

I had an incredible experience with Katherine ** from Endurance's customer service. She was exceptionally patient, highly knowledgeable, and deeply empathetic to my situation. Instead of just giving me a generic script, she took the time to truly listen to my issue, troubleshoot the problem step-by-step, and resolve it completely on the very first try. Katherine **'s professionalism and friendly attitude turned a frustrating situation into a seamless, positive experience. Employees like Katherine ** are a rare find and the reason I will remain a loyal customer.

Updated on 07/23/2026: I am updating my review because Endurance’s response does not address the actual issues I raised. My experience has been extremely frustrating from start to finish. I purchased an Endurance vehicle service contract with the expectation that covered repairs would be handled fairly. Instead, my claim was denied. What has been most disappointing is the lack of accountability. I repeatedly requested to speak with a supervisor, but I was told none were available. I also requested a written explanation of the denial and was told they only provide verbal explanations. When I attempted to use their online complaint process, it would not work.

Excellent customer service! I was going to go with another company, but Gordan completely changed my mind! He explained ALL of the benefits over some of the competitors and I appreciate his time and effort!

DO NOT BUY ANY 3rd party extended warranties FROM ANY COMPANY if you drive an OLDER OUT OF FACTORY WARRANTY auto! You WILL be turned down for ALL claims, even the major ones! They keep strict records of every professional inspection, oil-change schedules, etc... Especially if you do any repairs yourself, this makes it even harder to make a claim, as they will blame you for not noticing the vehicle's problems: Which, when actually taken to A PRO MECHANIC (hypothetically), as per their advice; The Certified Pro MAY ENCOUNTER and/or EVEN LIE TO YOU ABOUT. Example: Electrical means 'just alternator' (no dash, NO wiring, etc..). Pretty much anything they say 'is' covered isn't!

I worked at an auto store, and some of the customers that came in told me that they had Endurance Warranty and it was a good company. Based on that and the TV commercial, I decided to go ahead and try it out. I signed up over the phone, told the guy what kind of vehicle I had, and he told me he could help me get a warranty in. He told me different packages they had and what I could qualify for, and it was up to me which package I wanted to take. Also, he was confident about the company, and he felt good about it. He was thorough about what Endurance didn't cover, and straight to the point. I like that not a lot of maintenance payments will go out.

I had Endurance some years ago when my niece bought me a car, and then I stopped because they took out money out of the account. I was so upset with them because I wasn't forewarned about it. So, now I got over my madness and came back to them. The gentleman who helped me sign up was very informative. He went over everything that I could think of. I was impressed with all the stuff that they cover and all sorts that go with the car. If I need a rental, I can have the rental. They also do a tow and a variety of places service Endurance. The policy is good. Once I pay those three years, I'm covered for forever. So, it's worth it.

I tried CarShield, and then I found out that they weren't supposed to use California. I found out it was part of a lawsuit, and that they didn't cover people in California. I had them for a while and I paid five months on them. When I had a problem with my car, I went in to take it in to get it fixed and I used them and they wouldn't accept them. So then, I found out that they weren't good in California and I switched to Endurance. The signup process was easy. Everything was like clockwork. But one of the things that bothers me is that to get it to go into effect was one month and 10,000 miles. I don't drive a lot and 10,000 miles is going to take me a long time to get there.

My husband died two years ago and I have no one to help me with the car if something goes wrong with it and I wouldn't know where to go. That's what made me decide to take Endurance. Even though I'd seen quite a few services on TV, I like the Endurance commercial. The sign up process was very pleasant. The person I spoke with was very nice and informative. He went over everything really well with me and let me know that I had 30 days to decide if I wanted to keep the service, which I decided I do. If I have to have anything done to the car, there's going to be a $100 deductible. I will be paying for the coverage for two years and after that two years, I don't have to pay, but I will still be covered. I would recommend Endurance.

The sign-up process was very great. It was very detailed. They explained how it was gonna be set up. It went pretty quick and easy. The sales guy that I worked with was very detailed and explained everything to me to the T. He made it easy. I asked him what was all covered because they can tell you the motor's covered, but then once they get to a motor, and it's not that part of the motor; it's just this part of the motor. So, from a clarification standpoint, he provided some pretty good information that really helped drive my decision.

I went online to research, and Endurance, according to what I could find out, was one of the number one companies. I signed up with them and the process was easy. They were very helpful and informative. My truck has no issues, and I don't anticipate anything, but I want to put something in place for the future, in case something might come up. However, it seems it's very difficult to do anything in a timely manner. For instance, I was traveling and I had some issues with some weird sounds underneath the front. But the body shop said that they couldn't do anything until someone from Endurance approves or disapproves it. That took quite a long time to get that process done and I needed to press on with my travels. It also takes a long time for them to respond back once they have come to look at everything and either give an approval or not.

I got a phone call and the rep compared Endurance to CarShield, explained the benefits, and offered me a reduced rate. What he was mentioning to me sounded like something that would interest me, so I signed up and the process was quick and easy. The representative sounded legit, like he was into helping me, and he was very knowledgeable. The price was affordable for me at the moment. The only thing I didn't like was that they told me they would send me information and paperwork in the mail, but I never received anything. I know I'm signed up because I see the money coming out of my checking account.

Endurance Warranty is worth it once your warranty has expired. I like their coverage. I used the service this past Monday. My battery died in the driveway. They were here very fast.

I bought a Dodge 2023 Ram and I didn't want to go with the stuff they were offering me at the dealership. So I called Endurance, got one of their programs, and paid it out. I've only got 40,000-something on the vehicle, so I haven't needed any Endurance yet. The sign-up process was pretty easy, though the conversation I had with their rep was pretty short. He explained to me I could do it for two years and it would be paid off. Then, whenever the time came for the coverage to take over from the factory on the Dodge, it would be good to go.

If you're looking for car insurance for your vehicle, I would stay as far away from Endurance as possible. I filed one claim with them, and they denied it. I had been with them almost two years, and the very first time I needed them, they denied my claim. Endurance is constantly looking for a way to get out of any claim. Please heed my advice and stay away if you value your money.

I am giving Endurance only two stars at this time because I am dealing with an issue. They want the shop to wait for a backorder part that could be a month or two out. The shop has no idea when they can get the part. Endurance is refusing to pay the cost of parts on hand. I would be without a vehicle for however, long it takes to get the backorder part. This is a known issue on these vehicles. They only pay $30 a day for one week rental. Who can rent a car for $30 a day for two months when they’ll only pay for one week. If Endurance decides to work with me and help me get my truck back sooner, I would update my review.

I wasn't happy with the agent that originally signed me up.

Kim was wonderful. She made sure that I understood everything before we ended our conversation. Endurance is very good company, thanks for everything guys, I gave Kim 5 stars cause she deserves it.

We were looking for the powertrain coverage, and Endurance helped us as best they could. I saw them on TV, and I called them to try them out.

Signing up with Endurance was pretty good. It was a simple and easy process. It was a little expensive, but it was good coverage.

Everything is good. I like the policies for now. I haven't taken my car in. Knock on wood I don't have to. I'll see when my car breaks down and I'll bring it in, and if Endurance Warranty screws me there. But so far, I'm happy. When I first purchased the insurance, they talked to me and took care of me. They went through everything. I said, "Okay. Give it to me.”

My son and I both have Endurance, and we like it, so far. They have a good sales pitch. I enjoyed that. They also do very well as far as follow-up with people who haven't had any other experience.

I'm in my second month with Endurance. Their customer service was good when I signed up. The process was long, but it was good. I'd recommend them.

My vehicle is a 2020, so it's no longer under any kind of factory warranty. It's is now getting six years old, and that's where a lot of things start breaking down. Every three months, it was like, "There goes another $2,000." My parents have an Endurance on their Volvo, and I signed up as well. The process was pretty painless. I got the policy that they have and it's probably saved me about $8,000. I had some major car repairs before I got Endurance and it was several thousands of dollars.

Endurance's sign-up process was good. It's just too expensive. It's 6,000 something for the whole five years. They promised me that if anything goes wrong in the car, they will fix it, and then they said they will cover like 90%. The representative that I worked with was very good. He answered all my questions.

Signing up with Endurance was satisfactory. Bu there was the phone call then emails then another phone call and I felt a little convoluted. There was a little back and forth there that I didn't quite understand. But other than that, the policy is was what I expected. It makes me feel more secure. With a car that's got a few years on it, you never know what's gonna happen.

I looked up the Endurance ratings and it was pretty good. Plus, the dealership commended them. Even though, with my previous contract with Endurance some years ago, I had a 2014 Cadillac and they called me and said the car had gotten too old for them to cover it. So, they canceled the contract. But in the meantime, they were still taking out payments from my checking account. When I tried to resolve it, they never sent me my money back. They just canceled it. I went through several channels trying to recover it and explaining to them what happened. One of the reps even said, "Well, type up a letter and put the dates and time on it and send it to us. We'll see what we could do." I did all that and I received a call back saying there was nothing they could do.

I have lifetime warranty when I purchased my RAM 1500, I had to have engine replaced at approx. 110,000 miles and Endurance did not pay for the replacement. They would only pay for some off brand replacement engine. Therefore I had a large expense that I thought would be covered.

I had almost decided to go with a different company for my car warranty but saw an Endurance ad and called to get one last quote. Start to finish the experience was amazing. Agent V. ** was so helpful worked hard to get the coverage I needed and in my budget. She was very informative and took the time to make sure I understood everything about my policy. The overage was better than any other company I called but V. ** was the selling point to this transaction. Thank you, Endurance, for employing people like Ms. **.

Everything was very professional done especially my customer service person. He explained everything thoroughly and so good that I took a contract out on two (2) cars. I feel relieved that if something happens I have Endurance to help. I highly recommend them for the peace of mind you will have.

A warranty is important to have, but I just never took the time to do it. Endurance kept calling on a regular basis, so I took that as a sign that I needed to get the warranty. The guy who signed me up was great. He made it simple and easy for me to understand. He helped me make my decision. He had a positive attitude, which stood out to me more than anything. I don't like to talk a lot so he brought the best out of me. I enjoyed the conversation. The price is affordable and it made me wish I had done it a long time ago. I haven't needed it, but that wasn't bad at all. It's a great deal and they provided quality customer service, making sure you're comfortable. Endurance should keep doing what they’re doing. I liked everything that they had to offer and I've recommended a couple of people.

I have a heavy-duty truck, and it gets used for some work purposes. With that, it can cause failure on stuff so I got an extended warranty to make sure I'm covered. I did my research and Endurance had high reviews. Also, the price was right in line, maybe even a little less than some of the other ones. I went with them and signing up was super simple. It happened over the phone. I had to give them some basic information about the truck, and they approved me immediately.

I was looking for coverage and I filled out something online, and then, eventually, Endurance and I got ahold of each other. Working with their rep went easily. I didn't feel any pressure. He did a great job. Price is always a problem, but from what I'm getting, I'd give Endurance a 5.

I wanted to have security for my truck and did a little research into Endurance. I signed up and it was very easy. I'd recommend them.

Endurance Warranty's rep was very informative. She answered all my questions. She seemed to know what she was talking about and very nice. I was pleased with her. I was impressed. “What if this or that happens?” She said, “It's a good policy to have. And they're a good company to work for. They're one of the best companies that you can get insurance through.” I've been reading about it. And when I talked to Endurance's agent, I thought, “This seems the best thing to do for peace of mind.” It's $136 a month for three years. You can't beat that. It's something that fits into my budget.

I've seen Endurance's advertisement on TV and I called in and spoke with someone. I wasn't too sure until I did some research if I wanted to sign up or not, and I did. Having Endurance, I like that I don't have a big expense out of pocket. They said that we had to do 1,000 miles or 30 days whichever come first, for the warranty to be activated.

My car was getting of age, and I was getting ready to retire. I wanted to make sure that I had backup. I got Endurance Warranty on December of '24. I got coverage for mechanical. I filed a claim earlier this month, and the car is still not fixed. That part is fixed, but something else was going on. Other than that, I have no problem with Endurance. They just paid a claim for me.

I signed up with Endurance a month ago. I liked that their rates were reasonable. The rep that signed me up was very informative. They're always trying to get you to buy more than what you're asking for, but he was very nice. He also said my grandson could get a key fob should he lose his key. That was pretty cool. I like that. I was very satisfied with my experience and I would recommend them.

I signed up with Endurance, and the representative that I worked with was very helpful and informative.

Friendly and professional service. I received a quote super fast and the insurance was in our budget range. Overall happy with the agent I spoke to, but I can’t remember his name. Thank you Endurance!!!

Took my car in to the repair shop to get my AC looked at because it went out. Now they denied my claim. Don't know why. But I will find out Monday and if I don't get the answers I should be getting I'm going to cancel this shit. I have another car that I paid completely off with them then use it once for that vehicle but now I have a new vehicle. I use it one time and I didn't cover it. People are right about this company. I'm going to report them to the Better Business Bureau. Also may look into legal action depending on what they tell me Monday.

I've had Endurance Warranty for a while. I haven't found out what Endurance Warranty doesn't cover. But if I need it, I'll have it. They're better than the other company that advertises, and they both advertise a lot. Also, the price is fair. I pay 115.39 a month. I've used it partly, but the sensors on the bumper of this vehicle of mine is complicated. They gotta take the bumper off and trace out all the lines, but I don't have the extra money to put out for it. It would be nice if Endurance will cover it.

One of my aunts told me about Endurance. I wanted to try it out, and I signed up. The price is good. However, I was misled by the rep. He said I had to wait 30 days or do 1,000 miles. He didn't say I had to do 30 days and 1,000 miles. I called Endurance back after the 30 days and the dude I talked to said I could take the vehicle to whoever I wanted to take it to. I took it to Heritage Cadillac and they called Endurance. They said I haven't completed my process. When I called back, some dude said I had to do the 1,000 miles as well. That one dude I talked to that got upset for no reason.

I have a vehicle that went over 36,000 miles. It's getting ready to be four model years old, and I didn't want to have to turn around and eat a big bill at once. I'm retired, so I don't need an unforeseen expense. There were three companies that I really pursued and had figured out that, based on the information I pulled up, Endurance was where I wanted to go. Signing up with them wasn't that difficult. I found it odd after signing up that they run billing through five different entities. One of them is called Line 5, which I'm supposedly hooked up with for billing. I'm not really sure how all of that's going to work, but I’ll see. But their customer service, so far, has been good. As far as coverage, the coverage I've requested is good. It's pretty much exactly what I wanted.

The young man that I talked to at Endurance did a really good job. We talked for about two hours. I have my Mercedes covered. He mentioned something about the mileage that once it reaches a certain amount of miles, I can start using the warranty. He did send me the information. He did very well. He was really professional. It was a good experience.

Signing up with Endurance Warranty was a good experience. They gave us a premium policy. We've just started the policy. It's not even a month old.

My experience in signing up with Endurance was perfect. I have a leased car and had the warranty through them. The warranty expired and I wanted to continue it because I've used it a couple of times, and I was really happy with the service. They offered other services and made sure that I understood what I was getting. I don't understand all the aspects of the warranty, but the rep made sure all my questions were answered and that he was going to send me a copy of the policy. He was nice and calm and made the conversation comfortable. It was a smooth experience and everything went as expected or more. I really like Endurance.