Endurance Warranty Reviews

Unfortunately, I signed up for Endurance and paid them about $250 a month for an extended warning on my GMC Sierra diesel2500 four-wheel-drive. During the fourth month of my agreement, the four-wheel-drive light came on while I was driving to my farm. The next day I took it in to the dealer I purchased a vehicle from and it turned out that it was an SL-N – switch that was nonfunctioning and required replacement. Endurance turned me down, saying the only switch covered by my car plan was the rear window defogger switch??? $464….

Gordan was very helpful in helping me cancel my contract. No longer need the vehicle.

Mr. Dee ** was very helpful and answered all my questions.

Each person that I spoke with was genuine, kind, well versed and answered all my questions to my satisfaction. There were many trust me.. No one lost their patience. We were on the hour at least 30 minutes. I learned more than I ever knew about warranty policies and Endurance offerings. Thank you for these people that took their time with me. I felt so empowered from what I learned. I didn't know that my car could have so many covered areas.

Endurance had a better rating than other companies like CarShield, and I have a sports car, and people in the Corvette field said to go with them. And I did. I placed a claim last week after being a customer of Endurance for almost six months. I brought the car to the dealership, and they called Endurance. The claims process went smoothly. I just had to get some paperwork from one of the previous shops that I sent the car to. So we're working on that. And once I get that done, I'll submit it to the claims email that I got.

I have always had a warranty that came with every vehicle I have purchased, but the one that I just purchased didn't have one. I did a search for extended warranty companies and looked at three of them. I found Endurance Warranty online and read about what other customers have gone through with them, and they were all good reviews. I called and communication was very easy, but I didn't like the first quote they gave me. When I talked with the lady, she said, "I'm one of the sales managers, so let's see what we can do.” She came up with the same coverage at a cheaper rate, which I thought was really good.

I did a bit of research online, and Endurance Warranty looked good. I've been using them for the last couple of years. Filing for a claim has worked out very well. It's always done by the mechanics in the dealership. No problem. I just signed up for another contract.

Our car warranty had gone out, and I paid one of those bills at the dealership. We’re going to keep the car, and Endurance called me. The young lady explained it to me, and I liked what she was saying. She convinced me, and I decided to go for it. Everything was fine with the sign-up process, except all I wanted was the vehicle covered. The guy kept pushing me for the other coverages, like the appliance coverage, and it got a little bit too pushy for me. I told the guy, and he wouldn’t take no for an answer. The conversation should have ended then, but it didn’t. I’ve had a warranty before, and I went to the shop and they didn’t do what they said they were going to do. I’m hoping Endurance will stand behind their warranty. And that’s all I need.

Getting an extended warranty for my vehicle seemed like a good idea and I went with a different provider, but they not terribly cooperative. I had a car, and I had CarShield on it. I got this car and I was going to go back to them. They'd been billing me all this time, but evidently, when they put my car through for the new contract, they put it through with the incorrect expiration date, so it wouldn't go through. They tried it six times and it didn't go through. They never called, texted or sent me an email. In the meantime, I was putting the miles on my car that I need so I can get the contract.

I had a 2011 Suzuki and I wanted to make sure if anything happens that I would be covered. I am also disabled and on Social Security so money is tight. If something was to happen, I wouldn't be able to pay the extravagant fees. I had two other prior providers then I saw an ad for Endurance. I looked up auto warranties, and I noticed that Endurance was better than the two that I'd already had. Signing up with them was easy and I would recommend them.

This shit is a scam. Don’t waste your money. My claim was denied and they lied 3 different times.

Seems like almost daily I receive mailers from this company. Virtually EVERY mailers associates me with a vehicle I don't currently nor have I ever owned. Interesting choice of how to waste money.

Very friendly and helpful with my questions. Glad I signed up with company. It's nice that there are still reputable companies out there.

Great customer service and offer me a great plan that fits my budget.

Very Easy to sign up, explain in very clear language, they made it very easy.

My customer service rep was great start to finish! He answered all questions and gave me the info I needed to make a decision. He was also very personable and easy to talk to - gave me the time to ask questions and answered all of them. Represented your company very well. Since this is my 1st time with this company I will decide as times go by if it was a good investment..

I've got a couple of cars, and I had the Endurance warranty on one of them. I had another warranty from a different company on the other. And by comparison, Endurance just glowed. It was just so much better. Ease of settling any questions. They don't hide behind layers and layers of people. They just do a very good job of settling whatever issues you might have. They're not a pushover. They’ll scrutinize everything. But if you're being fair with them, they're fair with you. That's kind of why I doubled down on it and bought the second car.

I was picking my options to figure out what was out there, and Endurance offered more mileage coverage versus the other company that I was in. That was a little bit better, even though I went up maybe eight bucks on my price. I’m very much satisfied with them.

My father told me about Endurance, and that's what made me look into it. The agent that I spoke with was very professional. She made sure that I understood everything that I was signing up for. I would highly recommend them because of the fact that they say they’ll cover just about everything that a person is looking for, as far as an extended warranty.

Signing up with Endurance went pretty good. The rep was nice. But I had a problem with my window. I had to pay for it at the dealership, repaired a part, and the part that they said that Endurance would cover doesn't work. So, why wasn't it working for the first time? Everybody is about to make money off you. I had to pay some money out of my pocket, and Endurance paid some money out of their pocket to get my window working. But when I turned the window in, it went down, but it wouldn't go back up. Endurance said the problem that it caused to go back up wasn't covered under my policy. So, the next thing you do is you call them back. Now, the other part that they cover is not working now. That is crazy.

My experience with Endurance is, so far, so good. I enjoy paying the money for the warranty. If something were to happen on the truck, I don't think it would be a problem. I’m almost quite sure it wouldn't be. I'm looking forward to continuing to do business with Endurance as long as I have this car.

I have a 2013 Nissan with 260,000 miles, and Endurance was willing to cover it even with the high mileage. The representative I spoke with was helpful and explained that the coverage could be transferred if I upgrade to a newer vehicle later on. I've only got one auto repair company that I let work on my vehicles and the ad for Endurance says I can use any mechanic I want or go to a dealer. I'm very pleased with my experience and so far, Endurance has been great.

I have a XC 2018 Volvo with 110,000 miles. They offered me warranty and after 45 days the AC unit went bad. Now they would not cover the part. They wanna make sure that the part had not gone bad before I bought the purchase the warranty and they want me to pay for taking out the part. These guys are scammers. Do not buy. Do not buy.

Actually, I was surprised at how easy the rep made my quote. She explained everything well. I was even more surprised at the low cost of my coverage.

This company wants to use not just after market parts, but the cheapest parts available and refuses to pay the labor rates/hours deemed necessary by my repair shop. They do not administer the claim; they use a third party to "adjudicate" the claim, so the company deciding how much they will pay has no duty to the person making the claim. If you decide you want to cancel, you cannot find out how much they will refund you until AFTER you cancel. Go to your dealership and get the actual extended warranty from the manufacturer. It may cost more initially, but in the long run you will be able to actually get your car properly repaired.

They settled the problem with updating my debit card quickly and easily. It's a pleasure to speak to a real person and not AI to handle your needs.

Alex, the senior claims handler clearly hates his position. He is rude, doesn't listen, interrupts before a person can get a word out. I said to him, "You are not great at customer service are you?" He said "This isn't customer service, it's the claims department". I think that about sums it up

I wouldn't deal with Endurance anymore. They rip people off. It's a scam when they go to third party services. Had a 2017 Chevy Tahoe that needed transfer case. They denied it. They say pre-existing issues. Never had issues with it until just recent. They denied it but a company. They don't stand behind their stuff.

I got back on Endurance for helping me out with my 2014 Jeep Patriot. Getting back on it was a breeze.

I had just hit 90,000 on my vehicle so I thought it was a good time to get a warranty to cover me. On my other vehicle, I had CarShield, but I didn't have a great experience with them. My brother has Endurance and he was telling me how good Endurance was. I gave them a try and the rep was very friendly. He did a good job of selling the policy to me ‘cause I usually don't get things as easily as this. He was pretty thorough. He tried to explain everything that I would need, as far as all that Endurance can offer. I got approved for a year and it's a good coverage for the drivetrain and electric. I like knowing my vehicle is gonna be taken care of without having to worry about extreme costs. I would tell others to give Endurance a try. They can't go wrong with Endurance.

It was six years ago when I bought the Endurance policy. That was what the dealership was offering. My experience has been fine. I only had to use it once, and it was for the shifter knob. I paid 100 bucks. That was my share, and they took care of the rest. They had the knob fixed.

I spoke to a lady initially at Endurance, and then I completed it with a gentleman. Both of them were very good to deal with. They were very informative, and answered pretty much all of my questions. The sign up process went smoothly. I got the full coverage. I've got a claim now. I was scheduled for a service and started having trouble with it. So, it's at the shop, and they produced a claim number. I'm grateful to have Endurance. So far, so good.

We were to the point where we were getting worried about major repairs, and we thought an extended warranty would be the best option to help us if something would come up. I talked to my mechanic, and Endurance was one of the companies that he recommended. I signed up with them. I talked to them over the phone about the different level of packages. Maybe I should have done a little bit more research on it than just doing it over the phone.

I’ve been with Endurance for one month now. My sign-up experience was good.

I was previously with a car extended warranty place, and I was not happy. With me searching online, Endurance started coming up and my attention was drawn to them. I took my car in for a repair, and the warranty place that I was with prior would not cover certain jobs that I need to be done with my vehicle. So, I asked the place about them having any reputable warranty companies that they used in the past and that customers were using. Endurance was one of the options. So, that was when I made the call to them.

I've had endurance since May 21, 2026, and have paid them the premium without submitting any claims. I traded in my vehicle and the contract representative (Scott) tried to sell me another contract on a brand-new vehicle we just purchased. Long story short, now I have to get a form signed and notarized and mailed back into endurance before they will cancel my contract. I work every day and getting this done is a hassle. I did not have to get anything notarized when I purchased the contract. Definitely easier and quicker to get a contract created than to cancel one.

We all hope that when we purchase a new vehicle that we will never have problems, but will all of the electronics something is bound to go wrong at some point, and now I know what bill will be. I am thankful that Keith answered my call today, and explained everything so well, and was able to answer all of my questions.

Gordan has been very helpful with everything and are very reasonable on price.

The customer service agent was absolutely wonderful, and her customer service skills and ability to multitask and be professional all at the same time was wonderful it made me feel like she was really paying attention to our conversation into my concern with my medical issue. She was so relatable and so wonderful. I could continue to tell her how great she was cuz that's how great she made me feel as a customer and went above and beyond. I believe her name was Kim; I hope I am getting it correct, but she was absolutely wonderful.

I have had to call the claims division 2 times for separate matters. Both of the individuals I have spoken to have been EXTREMELY helpful! They went above and beyond their job in making sure I was treated fairly and my stuff was covered. The dealership was trying to pull some shady stuff, the representative told me how to make sure I only paid what I needed to out of pocket.

The customer service rep was very nice, polite and helpful. She is definitely an asset to your company! Thank you!

Endurance Warranty is the smartest thing I have ever done in a while! It was tailored to my needs, and the explanations was clear, concise and understandable.

My auto warranty expired. I have a really expensive vehicle, which is an Eagle diesel, and it costs a lot to fix it. I saw a lot of different ads about Endurance and I went on and picked them because it sounded like they were a good company. Enrolling was easy. They told me what the plan had and explained everything down to a nutshell. The rep I talked to was very professional and knowledgeable. With this coverage, I'm good for so many miles and the length of time covered is sufficient for me. I also don't have to worry about these big auto bills when a problem happens. Then, they'd give me a rental car. Plus, they gave me my key fob and they got towing. So, they had more to offer than anybody else. Aside from that, I got a reasonable payment and communicating with them has been easy. I would tell my friends to look into Endurance to see if it fits their needs.

I liked Endurance and the price that they gave me. So far, I would rate them a 5.

My car's warranty had expired and since Endurance sounded like a good investment, I signed up with them. The guy that I talked to was very informative and the enrollment process took 15 minutes at the most. I'll give them 5 stars. I initially chose Endurance because of what I had seen on TV but I haven't had to use the warranty. Hopefully, I won't have to anytime soon.

I haven't been able to use Endurance's services just yet, but so far, so good. I signed up because felt like it was something that I would need. Eventually, it's good to have. Signing up was a great experience. The representative was very helpful.

I was with Protect My Car, and they were no longer accepting for the following year, so I moved over to Endurance. I saw it on TV. I had no problem signing up. I just had to pay a down payment. Everything went smoothly with signing up.

I have subscribed to Endurance a couple of years ago for one of my other vehicles. I went with them again this time, and it was easy. The sales guy that I talked to was very helpful. He said as soon as I enrolled and paid the first payment, everything was covered. I haven't had a claim, but I'm very satisfied so far. It's worth the money for the coverage. The rep didn't tell me much about the elite package though.

Endurance will not cover repairs if your vehicle has had a Technical Service Bulletin issued for that repair. They don't tell you that when you sign up. They denied my claim.

It is truly disheartening when an interaction fails to meet expectations regarding professional conduct and courtesy. Everyone deserves to feel respected and heard during their inquiries, especially when navigating important decisions. Clear communication should always remain a priority to ensure a comfortable and productive experience for all parties involved. Maintaining a calm and polite demeanor helps foster better outcomes during any exchange. Hopefully, your future experiences will be characterized by the patience and understanding that you rightfully deserve.

This company is a joke as we were hesitant knowing how insurance is they wanna take your money but never pay out, our very first claim they denied with no follow up call of why, they promised someone would reach out, nobody ever called us back. We paid for extra coverage to cover a vehicle that was lifted, paid the extra money they still denied the claim. BEWARE!! We would never recommend this company in a million years.

I talked with both CarShield and Endurance, and Endurance had a better program. I signed up with them and the process was great. The agent let me know the different discounts and things that you would normally read in the fine print. The agent interaction stood out. Having the extended coverage is important because the parts are covered. It's good to have somebody have your back.

The sign-up process was easy. They said the program would start 30 days after I applied for it. The sales rep was aggressive in trying to sell their product. I went through two different rounds with Endurance. I cancelled because the first policy they offered wasn't covering anything, like the suspension. So, I had to go to a higher level plan. It has mostly everything covered, and it's like a new warranty on a new car.

Somebody had called me a while back for extended warranty. A month later after that, I had car issues, so I started looking into insurances, and that was when I found Endurance. I saw the ratings, and I decided to give them a call. Enrolling was simple. Everything was straightforward. It wasn't difficult at all. That's one of the reasons why I went with them. Every time I called, every representative was very helpful. They've been very kind to me and very sweet.

I heard about Endurance on TV, and I was interested in the coverage because I've got a rare car that is gonna be real expensive to repair when it comes due. It's a BMW and I wanted to have some assurance that I would not have to pay a fortune to get it fixed. The person I talked to at Endurance was very knowledgeable, and he answered all my questions. He was professional and good to work with. He told me everything I needed to know. It was 30 days before the policy would begin, which just happened about two days ago. I double-checked with him several times to make sure because it's a rare car, and he said, "Yeah. Everything's covered, so you don't have any worries.” I would recommend Endurance. I have the confidence that I'm not gonna get hit with a $10,000 bill for a new battery.

I haven't had any issues with Endurance because I haven't filed anything with them just yet. I felt like I was deceived, though, when I first signed up. It was too late to do anything about it. When I initiated the contract with Endurance, the agent never said anything about a $200 deductible. I haven't had to use it. This coming October, I'll be done with making my payments, and then I get two years’ worth of coverage, but I don't have to make any payments. So, I haven’t had a chance to be unhappy with them, but I also haven't had a chance to be happy with them. The car's been really steady. I paid off the car, and I decided I wanted to keep it the way insurance rates were going, and just the way things were going. I really enjoyed not having to make a car payment, and I reduced my insurance to the legal minimum, and it's a real joy.

When I signed up with Endurance, they were very professional. They were very outspoken. They explained everything. And they made me want the warranty even more. They did a fantastic job of doing it. I looked through the coverage, and I thought it was a good amount for me. I felt like, in the long run, if anything happens, I don't always wanna come out of pocket, because I am young. And plus, it's always nice to be prepared for the future. I also felt like I got a fair price. I was pretty satisfied.

I bought a warranty through Endurance when I bought my used Ford F-250 Diesel. Shortly after I bought it, I had problems with the brakes. I had been told afterwards that they would have covered it but I took care of the problem myself. Second problem, the starter went out. Endurance did cover that and part of the towing. Third problem, the rear end went out. A adjuster was sent and denied the claim based on the fact it was lifted and I didn't report it. It was that way when I bought it so I didn't think about it. The rear end was 1500$ out of pocket.

I had a water pump go on my truck and went to a Ford dealer and was told that Endurance would not cover the $4000.00 repair because the truck did not have a coolant flush. But through the process It really is not Endurance it's a different company that makes the decision. Endurance did offer me free coverage for a year which works out to about $1200.00 in which I will never renew. Just remember Endurance is only the front people. They represent another company. Total disgrace.

I would highly recommend Endurance. I had coverage through them for the previous two years and recently renewed. During my first two years I had issues with my vehicle which they handled and repaired quickly and got me back on the road. The repairs totalled close to $5,000 which I did not have to pay for. Endurance!!

I plan on keeping my truck for a long time, and I don't wanna have an unexpected high repair bill. I saw the advertisements on TV for Endurance, and they were the first one I called. I had a good experience with them and I feel confident about them. We thought the price was reasonable, so we went with it. Signing up was easy. Everything is approved for four years. We're paying for two years, and then the second half of the contract has been paid for. They're paying for it up front in two years. The only time I had to call somebody, I got a person right away and she helped me with the answer I needed.

I bought a vehicle and I needed to get an extended warranty on it for my peace of mind. I was with CarShield first and after reading some of the problems that people have with them, such as not fulfilling their their obligation to pay for warranty coverage, I let go of them after a month. Then I went with Endurance because I heard better reviews for them. Their customer service was good and they do what they say they're going to do.

Endurance has a better price compared to the dealership. They also weren't pushy. They told me what they had to offer, and they answered my questions. I'm still getting calls from the others saying, "I can give you a better rate.” But I said, “No, I've already chosen Endurance.” They also followed up with me and asked me if I had any questions.

I was looking for coverage for a vehicle I purchased. I started reading reviews online, and Endurance beat out the competitors, so I chose them. I was looking for bumper-to-bumper coverage, and that's what I got. The rep I worked with was positive and explained everything to me. She didn’t leave any questions unanswered. So, I was happy with it.

I'm a single mom, I live alone, and I always try to keep everything up to date as far as maintenance. My sister said, "It may not happen now or anytime soon. But one day it's going to happen that you break down and you're not going to have help like you're expecting." She had just gotten Endurance and she talked me into getting it, too. I hope they're all good. I was helped swiftly by Endurance. All of my questions were answered in detail with extra information. They were very friendly, too. So, I couldn't have asked for a more detailed explanation of what I was getting myself into. I was very pleased.

I've had experience with other service contract people and the only one that's decent other than Endurance is the one that's got the service contract on my 2010 300. But when I called them to ask them if they could write me a policy on my minivan, they said the only way they sell their service contracts is through a dealership. I'm an old retired mechanic, and I've had the pleasure of dealing with Endurance as a service contract provider on customers' cars across the last 20 years. If I saw the contract has been written by Endurance, I knew I was not going to have any issues. Based on that experience, I knew I wasn't going to have any issues with going to their product. The price is more than fair. I picked the top-shelf plan, so I am going to pay more money than somebody that just wants a drivetrain insurance.

I've had Endurance for a couple of years. I had it on another vehicle, and I switched it over. It was easy to sign up with them. The reps answered my questions, and told me what I was signing up for and what would be covered. I would recommend them. I used Endurance to take my car in. When I accelerated, it got louder, and then as I slowed down, the noise got lower and slower. First, I called Endurance, and they gave me five different places that I could take my car to that honor Endurance, which was helpful. I took it to Tuff in Gallatin, Tennessee, and they were fantastic. They were very knowledgeable. They knew about Endurance. Communication was fantastic with them, as far as what Endurance covered and what they didn't cover. They had to figure out what it was and then call Endurance. Then they called me. I had my back in three days. It wasn't long at all. I'd highly recommend Endurance.

Rep Gina ** went above and beyond to solve the issue I was having. I went back and forth with other reps for 2 hours, and no one was willing to help. I was very angry and getting ready to cancel my policy, but Gina was so awesome I ended up staying. Why can't everyone be like Gina? She loves her job; you can tell because she understood my frustration.

Endurance Warranty has been advertised on TV for a while, and everything looked good on it, so I went with it. There are a lot of ads across the board on different stations. They talked about how much items would have cost to repair without Endurance, and with it, it's impressive. I got an email about setting up with the contract, and I received the contract, signed it, and sent it back. It was very simple.

I've had Endurance since February, and when I first took my car to the Kia dealer for a sensor repair, the dealership said they had to wait on hold for the claims department. It took about two days to process the claim. They were telling me at the Kia dealer that it was hard to get Endurance to answer the phone or to pay claims on time. They said it usually takes three months before they would pay a claim.

With today's world and the prices of everything, people need help with expenses. I was sent the factory warranty thing and it said my warranty was about to run out. I kept seeing the Endurance Warranty commercials, and Ludacris convinced me. I kept thinking about it and gave the extended warranty company a chance. I called and found out what Endurance was about. I spoke with someone and our interactions were positive.

I was with CarShield on another vehicle I had. They were good. But I saw Endurance advertised on TV, and I liked what they said about it. I talked to my wife and we decided to go with Endurance. Our experience in signing up with them was very good. The rep was very knowledgeable, and he also gave me some good breaks. I'm a veteran, and it was the first time I called them. I'd like to have it a little cheaper, but it's a good price. He gave me a discount.

I’ve been with Endurance for almost a month now. I have an older car. It's a 2013 MINI Cooper, and it's got 104,000 miles. So it could break down, and then I'd be out of money. Because BMW makes those, and those are expensive. So I went with an extended warranty on that one.

My experience was wonderful so far. I'm just getting started on the program. I have to put some mileage on the vehicle, much as I'm driving, so I can get over the mileage that they needed for it to be in the truck before October, before the warranty kicks in. Other than that, it's going very well. I appreciate the people that I've been talking to at Endurance.

I re-upped Endurance recently over the phone and it was was easier to do than some of the stuff that I've tried to enroll in. The rep that did it seemed to be knowledgeable and answered all my questions. I'm 79 and things are not easy for me to do on the internet. I was glad I was able to do it on the phone. They explained the policy to me like they had the first time and how much it would be each month. It was so many months, as long as my car wasn't 20 years old. The first time, I paid it all at one lump sum. This time, they're doing it by the month. There's a $100 deductible but I have the assurance of having that help if I need it on my car. It's a comfort.

Today I called Endurance customer service to cancel my coverage because I no longer needed it. The call started well, but when I refused to answer questions about covering my other vehicle and asked the rep to just cancel my coverage, the call turned hostile. The rep repeatedly questioned me on why I did not want to cover my other vehicle. As I repeatedly told him that I did not want the coverage, he accused me of being angry and talked over me while accusing me of the same thing. He placed the call on silence twice until I agreed to listen to his questions or in his words have a respectful conversation. Keep in mind that I never cursed him, said anything derogatory or offensive, I just wanted my contract cancelled. Based on this experience, I will never use Endurance.

The service was respectful and professional and things were handled in a timely manner.

Signed up over the phone, they took my $250 and said I had elite coverage extra today for signing up.. My car is a 2008 Escalade. After the 30 day wait period was up. I tried to bring my car to get fixed and they said that coverage of what I was looking to get fixed was not covered. I called Endurance and they said, "Unfortunately they didn't explain the coverage for your car's mileage and year when you purchased the contract.." Ok... Now comes the biggest headache I have ever dealt with. I called to cancel the contract immediately following the 30 day period. They said I needed a form from them signed by a notary. Ok I pay to have it done and sent it back and they said it would take 6 to 8 weeks to get my money back... Now waiting from February 26/2026 and now Sept 4 2026 no refund.. Now for the real kiss of death, they took out 2 payments over $240.

I am extremely disappointed with my experience with Endurance Warranty, particularly the handling of my claim and the lack of follow through from their dispute resolution department. I filed a claim concerning the failed turbos on my 2014 Mercedes Benz CLS550. Endurance denied the claim, stating that the problem was preexisting. I strongly disagree with that determination. The dealership mechanic provided information indicating that the vehicle's turbos were in good working condition with no known issues. In addition, the ASE certified mechanic who diagnosed the failure stated that the turbo turbines had failed and that the failure was not the result of mistreatment of the engine.

Spoke with young lady who explained line 5 with excellence. Very pleasant and patient in answering questions. 5 star for sure.

I tried Endurance out and talked to the person. He was honest and kind. He was an excellent speaker. I was so happy about it.

Endurance has the best record online and signing up with them wasn't that difficult. After I analyzed a few things, it took about two hours. But getting it done didn't take long at all, it was just me personally looking into it. I liked that it was cheaper than the Ford program and my truck is covered for four years. It began back in May and it’s good for 42,000 miles. I haven't had any issues with my truck but they've got some things that I can use beforehand for the first year.

The enrollment process was pretty easy. I'm locked in for four years. I just had the second payment come out right now. So, it's only been a little over a month since I got Endurance. I haven't been able to use it yet. So, I'm just knocking on wood. But the nice thing is that the repairs should be covered and they said I'd pay $100 each time I go. Then the rates don't ever go up. So, that's the main thing right there. They keep it nice and easy like that.

With the age of my vehicle and the fact that I don't have enough money to buy another one, I opted to purchase an auto warranty. I've heard the sales pitch pretty much from three different companies, and Endurance had the best one so I went with them. The young lady who assisted me during my sign-up was very professional and seemed like she was excited about the product she was selling. She was also cordial and she checked all the boxes.

I was told one thing when signing up and I've given Endurance a few thousand dollars throughout the last year and a half. But there were gray areas and loopholes, and stuff didn't want to get covered. I had a coolant leak, and I needed brake pads and outer tie rods. I got the highest premium that Endurance had, and they told me that, "Oh..." I knew they weren't going to cover all of that part, but they did tell me that it would be covered a little bit, and then I would just have the labor things.

By researching things about Endurance, it's one of the best ones that's out there. It's advertised on TV all the time and I've gotten stuff in the mail about it, so I went with them. It wasn't difficult at all. My husband just passed and the gentleman that was on the other end was very kind, very helpful and explained everything, so I had no problems with it. I did that online and that was unusual for me because I prefer a bill coming in the mail and me sending out a check. That's what I normally do. The guy told me that they would send me a contract and it came up on my email. The coverage already started, and it lasts till 2030.

The car is running great, and I travel a lot. If I'm on the road, I need some kind of warranty. My factory warranty had just ran out a couple of months ago. I don't travel without some kind of insurance. One of my neighbors said he had the Endurance warranty for a while. He said he had a few claims and Endurance was dependable. It was very easy to sign up with them. I asked a few questions and they answered.

I had a professional interview with the salesman I was talking with. He answered my questions and I trust he is an honest man.

I put a claim in and got denied. I use CarShield before with no problems and I decided to change (really no good reason). Seeing this was my first claim, not a good start for me and for them. I got 4 new tires on my truck and wanted to also get an alignment. Well, when doing the alignment my tie rod nut was frozen or corroded on. Endurance said because they were frozen or corroded, they would not approve the repair. If you know where the tie rods are located, it's in the road and weather conditions. Being in these conditions, I would think they would have some type of corrosion. Just makes no sense. I put a complaint into them about two weeks ago and still no reply back. Also, sent a complaint to the BBB. I should have stayed with Car Shield. Not a happy camper with Endurance. Buyers be aware.

Gordan handled my contract enquiry very professionally. I cannot comment on claims as I have had none so far but all contact has been handled efficiently.

If you are watching TV ads claiming that with Endurance you have no “out of pocket” expenses, don’t believe it. They have more exclusions in their policy that will leave you paying a significant part of the repair service. If you bought a car from a dealer, ask them what they think of Endurance claims and denials. Don’t fall for the hype! The salesmen are good but the reality is frustration and out of pocket money. Save yourself the grief and choose another Warranty Company.

After calling Endurance and speaking with a live agent, I was very impressed with the service I received. My agent, Tamika, was extremely helpful and took the time to explain my contract clearly so I could better understand my coverage. She also informed me about a discount that was available to me, which made it possible for me to continue keeping my coverage. I truly appreciate Tamika’s professionalism, patience, and excellent customer service. She made my experience with Endurance a very positive one.

It's been three years now that I've had Endurance. A few things I've had them repair, they have done so. I've had about three claims with them. As far as the claims process, they took the vehicle in, told the garage what was going on and who I had my thing with. They called them. Endurance approved it. They said, "Go ahead and do it. Get the parts.” There were no problems. The repair was done in a timely manner. Endurance is straightforward and easy to work with.

We ended up having to get a new used car. It was running great but, all of a sudden, we had issues with it. I took it into the dealership and I ended up paying over $4,000. I would see Endurance's commercials and it convinced me to get this warranty. It was very easy to set up and get it going. I just made the second payment on it and hopefully, I won't need it, but it's better to be safe than sorry. I'm going to add my pickup truck to it as well. I'm on a fixed income already and I'm too old to buy a new vehicle. I might as well just play it safe.

It's a lot better to have a warranty. I always had them when I had my other cars. I always bought it through the garage, if I bought a second-hand car. In the long run, it can be cheaper for me beause if something happens, it can be taken care of. Go with Endurance Warranty if you want one. I've talked to them before. I liked what they said, so I called them back and went with them. The agent seemed to know what he was talking about. He could answer my questions.

I looked online to see who offered the best warranties, and Endurance was at the top. I read the reviews and gave them a try. I called Endurance and the sign up process was simple and very easy. It was shockingly cheaper than I thought it would be, so I'm grateful for that because I'm on a fixed income.

My car's a little older, but I have very low mileage. And I'm a retired senior citizen. So I got an extended warranty from Endurance. However, the Endurance guy was very pushy, aggressive, really like a salesman should be. “You gotta do it today.” That I didn't like. If I didn't really wanna get the insurance, I probably wouldn't have got it. ‘Cause the way they are so persistent that you sign that day when you call just to get information or tell me something about the company, they're just trying to push a contract down my throat. It was terrible.

I'm planning on keeping this car for a while. I don't want to keep buying the same car over and over and pay for this car and get another one. I've heard a lot of good reviews about Endurance. Signing up was easy. The representative was thorough and knowledgeable. He did everything that was necessary at the time.

We had Endurance with our other vehicle and we had peace of mind knowing that we had the warranty. We were very pleased with it, so that’s what we went with. The rep was very good and understanding.

VERY DISSATISFIED! I have been a loyal Endurance customer for many years! I've paid my monthly premium on time consistently. When it comes time to actually use the services it is a complete disappointment (pain in the as). for the certified mechanic and the customer! It takes forever to get through the line to process the claim! One full day my mechanic tried unsuccessfully! The very next day they ENDURANCE stated they would send their inspector out to access my vehicle needs, and no one showed up!

I’ve had the Endurance upper level warranty for 10 months. The first and only claim is a blown motor. They denied the claim because it did not fail due to an “oiled” engine part. The block failed and was not covered.

I have the elite policy, 40,000 miles on my 2017... They couldn’t help me when my turbo inflow hose got a leak…. Covers so much but not that! Very surprised and unhappy!

My experience with Endurance was devastatingly horrible when I tried to get anything done on my vehicle, there was always some Hidden Agenda, stating the reason why I could not get it fixed. I would not recommend this to anyone.

I told agent that I wanted my suspension covered also. He told me that it would be under the policy. I got the policy and when I received the policy contract and read it. The suspension wasn't covered. Agents will flat lie to a customer.

Jen of customer service gave us incredible help and support information. Very grateful for her help.

They have never covered a repair on my vehicles. Worse company to try to get a repaired covered. I requested a bumper to bumper warranty. Now they won't cover a damaged front strut that got bent from a pothole. Every claim I have put in from the past 5 years have been denied by one of their loopholes. Take my advice, take the money you would pay them monthly and put it into your own car fund. By the time you need a repair that they will refuse to cover, you will have that money put back. Wish I would have done that instead of trusting Endurance to have my back. Now I am sitting with a $1500. repair that they refuse to cover. I am so mad!

I have had Endurance on several of my cars for a number of years. I've only had one hiccup with this company. They cover mostly all of what needs repair. They won't cover certain amounts of labor. This was explained to me upfront and not hidden. I agreed and have had a great experience with them ever since.

On August 31, 2026, Mr. **, a manager, assisted me. I had some concerns that would determine whether or not I would give Endurance a try. Mr. ** took time to explain in detail what my options and benefits were if I continued with Endurance. He was very knowledgeable and attentive and appeared to genuinely care about my concerns. He promised to make the necessary changes I needed. That meant a lot to me. I believe his professionalism and ability to hear and serve the customer's needs was one of the determining factors in my decision to stay with Endurance instead of their competitors.

We know how extended coverage works and it's very important because things just went off the roof as far as prices. So, we needed to be sure that we were covered. We signed up with Endurance and the enrollment process was great. The person that we talked to was super nice and he said that the program would begin almost immediately. So far, we've made one payment and the next one will be due on the 12th of this month. Also, we had dudes call and when we talked to them, we've had no problem. Everything went well.

There was a big social media thing saying that you could buy the same warranty, if not better, of an aftermarket warranty from other facilities besides the dealership. I started my search on that and Endurance came up and had some good reviews. I signed up for a bumper-to-bumper coverage since the vehicle I purchased has such low mileage. It's a Denali which has got a lot of moving parts, and I wanted everything covered. The rep I worked with was informative and did some double checking on some questions I had. I was looking at a specific vehicle and I ended up signing up at the time but not purchasing that vehicle. I had to call back and change it up. My experience on signing up was flawless and easy.

I was impressed with Endurance. They called me a few times after I'd signed up to check to see if I liked the agreement and they gave me time to read it, too. It explains well on the agreement what's covered and what's not, where sometimes it's shady. You don't know what they're talking about sometimes. I hope my experience with them will be good. I haven't had it very long. It just came into effect. They were really professional about handling it and I felt like this is a good, solid company.

I had been looking for another insurance because my vehicle warranty was already gone. For a while, I'd already been thinking to get something. I just hadn't moved on it. Then I saw a commercial about Endurance. I was looking stuff up about it. I just decided I'm gonna give it a chance. I got the phone number and I wrote it down, and I called them. The sign-up process was good. Everything was explained to me of what the coverage was. I dealt with a very nice gentleman. I was pleased with that, so I made the decision right there and then to go ahead and get it. He was very knowledgeable. He explained to me very well. I was told the program wouldn't start until a month later, which is fine. My car's not a current year vehicle, and they explained the months for me. I was okay with that as well. I'm okay with the payment on it.

I heard about Endurance through TV ads and decided to go with them. I was looking for full coverage and I got the Supreme plan. The reps who helped me get set u did a good job. They emailed me my warranty, although I haven't received the hard copy yet.

The agent who served me was very patient and not pushy in sealing the deal. He was very knowledgeable, and gave me options in month to month payment plans.

I enrolled in Dec 2025. I brought my car to a mechanic in Aug 2026 for my first time. The car needed the transmission looked at and the water pump. The mechanic said to save a lot of money he would preform a flush. With the car having a sealed transmission and all guides said that this usually solves the issue opening the transmission. Sure enough it did saving thousands of dollars. The mechanic found an issue with the water thermostat was bad not the water pump. Right again saving several hundred dollars. The bill at the end was $700. Endurance paid $0. So you take the tv commercial with a grain of salt.

This company is a joke and nothing but a racket based on the experience of someone that had their coverage and paid for over two years, then the first claim I had all they wanted to cover is $500! That barely even covers the labor charges. The queue system needed replaced & they totally dropped the ball; consumer beware.

I inquired about an extended warranty online and was on the phone with an agent within an hour I believe. The agent I spoke with was extremely kind and very knowledgeable. He made a stressful topic actually enjoyable. He helped me find the best plan to fit my needs plus some! I am very grateful for the service I was provided!

I purchased a car that was almost a one-owner car and it was nice, but it had high mileage on it. I'm paying for it, so I wanted to put a warranty on it in case anything happens to it. I looked at a lot of the commercials on TV and on social media, and I try to go with something that I know is real and legit. Somebody's not gonna spend a lot of money putting in advertising if they're fake. I saw Endurance more than I saw all the rest. The rep was very helpful when I signed up and even helped me find cheaper insurance for both of my vehicles. I'm paying almost $200 less in insurance a month.

I heard about Endurance on TV so I knew the insurance was out there. The reason I was interested in it is ‘cause we bought a brand new car in 2021. What happened was this vehicle, when it was delivered to the dealership in New Jersey, got damaged when it arrived. Rather than ship it back, the dealership bought it themselves. They repaired the vehicle. Somehow, this vehicle ended up where I bought it, and they sold it to us as a leftover vehicle. So, we got it at a decent price. We weren't paying attention to it. We got this 60,000 bumper-to-bumper warranty but we found out later that it was not sold to us as a brand new car. Otherwise, we would have got the 100,000-mile warranty on it. Basically, we just decided to add the coverage.

I didn't have a warranty left on my vehicle, so I figured I needed one. I had been seeing Endurance on a TV commercial for a little while, and I thought it might be a good thing. Their reps were quite courteous and explained a few things that were interesting to me. I would give Endurance a 5. The price is really reasonable.

Horrible! They use shady tactics and will outright lie. I called to cancel my policy and the customer service rep straight up lied, said a bunch of nonsense, and refused to give me a straight answer. My favorite thing she said was that they weren't charging me interest. I said I'm paying you! I filed a complaint with the BBB while on the phone with her. Stay as far away from this company as possible! Zero ethics, zero standard, zero care.

BUYER BEWARE! $11,000.00 (+) in repairs (water pump & transmission) Endurance paid $0.00! This past repair it took 5 business days for the "adjuster" to finally make contact with the shop, before repairs were denied. When I inquired about the denial they told me they were waiting on some default /failure codes to approve part of the Transmission repair (not all). My shop called the Endurance "adjuster" everyday for an additional 5 business days and did not get a return call. Meanwhile I have been in /out of rental cars for 2 weeks while the shop waits for Endurance to respond.

I Believe it's ok even though I haven't used it yet but is my understanding it's a good company. And lives up to ability to help with auto repairs if needed. Thank you and I hope when it's time for me to use it, it won't be any problem. Thank you.

Great customer service and coverage options. Would highly recommend.

Everything was painless and easy. The customer service representative was very helpful and polite. He knew what I needed and did a great job all around. I recommend this to anyone with a vehicle that has the DOD in their car or truck. They really messed up a great truck. I’m just glad I’m able to get an extended warranty because I’m sure I’ll need to use it.

Two claims "DENIED" under the Supreme Plan I purchased in May for my 2019 Honda Pilot, which had approximately 39,500 miles at the time. Approximately four months later, after driving about 1,700 additional miles, I took my Pilot to Honda for a recall. During a long trip, I had noticed the vehicle hitting harder over bumps. Honda inspected the vehicle and found that the front struts were leaking oil and needed replacement. Honda also found that the timing tensioner was leaking and submitted a claim to Endurance.

If I could give Endurance zero stars, I would. In the past, whenever I bought a used vehicle, I always purchased the extended warranty through the dealer. Every single time a car broke down, those third-party warranties honored their promises, respected the contract, and covered the repairs without hassle. Endurance, on the other hand, is hands-down the worst warranty company I have ever dealt with. When you talk to their sales representatives, they make Endurance sound like the absolute best warranty on the market. They promise you top-tier coverage and total peace of mind. But the second you actually need to file a claim, reality sets in: they will look for any loophole, no matter how unrelated to the actual issue, just to deny coverage.

I would recommend Endurance to anyone which I have. My claim process was very much explained where I can understand it. It was done in a timely fashion. The process was smooth. I didn’t have to worry; they reached out and let me know. Step-by-step of what was going on was definitely worth my time. Thank you, Endurance.

To whoever reached this, I recommend that you get Endurance. They earn the money when you need them; they’re there.

I chose Endurance because of it not only being No. 1 but because of its record of service. I would recommend it to anyone looking for a good value.

About my policy in January 2026 they told me it covered everything on my car. In my AC start working about a month ago, take it to the shop. They declined. It did not pay to get it fixed. I told me it was not covered under my plan. I was surprised by this. I had to come out my pocket. Myself and pay 3000 when I called the counsel this policy, they put me on a phone with supposed to be a manager. And this was today, August 31, 2026 and he was very rude with me, got an attitude. Very nasty, so to be honest with you all who reading this, I don't want to deal with people like this. Who taking my money out of my account every month and claiming they're gonna cover everything on your car. When something go wrong, if you already talking to me like this on the phone like I'm nothing. So I feel like, is anything go wrong with my car?

I paid for a warranty that was supposed to protect me. Instead I have a car sitting unused, endless delays, and a company that will not do the job they were paid to do. This is not a warranty. It is a stall tactic. Save yourself the headache and go somewhere else.

After speaking with the representative & he explained all of the perks and additional offers, I was sold. Plus they're accepted at more places than CarShield.

Endurance comes highly rated and my service has been ok the two times I've used it. Recently had to have an evaporator for A/C replaced, cost approx. $3,000 on my vehicle which is a 2015 Nissan Pathfinder, with 125700 miles. They do not pay for everything as advertised, fact! They paid approx. $2200 & I had to pay nearly $800 of out pocket! The initial amount until I called them was only $1100, which they corrected.

I have my 2021 Lincoln Nautilus covered with Endurance. When I was signing up for the coverage, the representatives were very good. They took their time. They explained everything and made it where I could understand it, answered all my questions, did a really great job, and made me comfortable. The cost was reasonable. Going with Endurance was worth it. As a matter of fact, I did tell a couple of my friends. They were gonna look into it.

I decided to get a policy set up with Endurance after seeing their commercials on television and speaking with other people that have them. I reached out by phone, and the person I spoke with was really good. The sign-up process was really simple and clear. They explained everything well.

My sign-up experience with Endurance was painless. Their representative told me how much it was going to be a month. I sent him the credit card number. He processed that, sent it back to me and said, “Everything is a go.” He sent me all the paperwork that I needed to file on my end and what the policy was going to cover and all that. I have a 2013 Audi that I hardly ever use. It's paid for, and it sits in my garage. But if I ever needed engine transmission work done on it, I know what it costs. I've been a mechanic all my life. I just thought that the plan that they offered me for the next 48 months was a lot cheaper and better than me trading in my car and starting with $1,000 payment and doing it all over again.

Endurance is advertised everywhere, and I like their policy a little bit better than others. When I was getting my policy set up, the rep I dealt with was pretty thorough and polite. Like anything else, everything's too high and I'm retired, but still, the price is decent.

I enrolled 3 vehicles with Endurance on April 29, 2025. The A/C compressor on my 2013 GL450 Mercedes failed after 13 years and Endurance denied coverage on replacing the compressor. I don't have any clue how Endurance decided to claim that a seal had failed and, thus, caused the compressor to fail. The auto repair shop called Endurance to explain that was NOT the case, but Endurance made the commitment to not cover the 13 year-old compressor.

This warranty company is by far one of the best companies I’ve ever worked with. From the start, the customer service was fantastic. The rep listened to all my questions, actually cared about helping me, and made the whole thing enjoyable. As a first-time truck owner, I expected to pay a lot more, but they discounted my plan by over 300 dollars, so I ended up paying only 199 for coverage that went way beyond what I expected. And with my truck already at around 91,500 miles, they still covered me for another 75,000 miles or up to 48 months. That level of protection is incredible. It covers major components like engine, transmission, steering, brakes, electrical systems, suspension, and a lot more, all with just a 100 dollar deductible.

This company is a scam. Do not deal with them! I filed a claim with/via Mercedes Benz dealership. They asked me for proof of last three (3) oil changes. I submitted the last six! Now they want me to pay for tearing the engine down for further explanation. Mercedes Benz says they are looking for something...anything to deny our claim. Also, they have this scam company, Line 5, that charges you and take your payment. If you are remotely considering Endurance Extended Warranty save yourself some time, headache and plenty of money by NOT dealing with this scam. If you have Endurance, cancel it immediately! Their spokesman is Ludicrous. Look it up. They are 100% Ludicrous!

If I could give them a quarter star, I would. This is the WORST company ever! I purchased a warranty for my vehicle because I bought it used from the dealership. As we all know, when you purchase a used vehicle, you don't know what may be wrong with it. I purchased the vehicle in Virginia, and I live in Maryland. The vehicle passed both Virginia state inspection as well as Maryland. The purpose of obtaining a warranty is to cover any unforeseen issues you may have. Unfortunately, the transmission went out on my vehicle a month and a half after having the warranty. When the shop contacted Endurance stating that the vehicle needed the transmission replaced, they sent an inspector out to check it.

Endurance is a great company. I haven't had any issues. So far, my experience has been great. My transmission went out before, and it cost a whole lot of money because I didn't have any kind of warranty on it. So, now I'm making sure that I have warranties for my vehicle. After doing research and asking around, everyone recommended Endurance and CarShield. So, I did my own research and Endurance stood out with better benefits and warranty options. The sign up process was easy and quick. The rep explained everything and asked me if I had any questions. He was very knowledgeable of the packages that the company offered. He was very patient with me because I had a lot of questions. Overall, he had great customer service. Endurance is definitely worth looking into for the extended warranty. The packages are great. The price is great, and customer service is exceptional.

I was doing online research, and Endurance popped up as a provider. I was looking for full coverage and I was able to get that. I was impressed with their rep's politeness, patience, and his knowledge of the product. Signing up was great. I've had no problems so far. I would recommend Endurance. I wouldn't turn people against it.

My call was taken in a timely manner and didn’t experience any extended wait time. The two CSA’s I spoke with were friendly and very professional.

Customer service Rep was very professional and helpful.

My transmission went on my vehicle. They only want to pay 1/2 because we already used 2 times before to fix other things. They said they’ll only pay up to what my car is worth. I have been paying them for over a year.

All of the reps are knowledgeable and helpful when you call in for help.

My questions were answered professionally, saved Me money on monthly payments, only $159 /mo. to start and remains the same till end. No problems with vehicle yet but I will give another survey if I do. I feel this is best after warranty expires insurance you can get.

We are satisfied customers. Mr. ** made the process very easy and provided us with all the information we needed to make the decision to come on board with Endurance!