Endurance Warranty Reviews
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About Endurance Warranty
Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.
Visit www.endurancewarranty.com- Six customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- No motorcycle or ATV coverage
- Some complaints of denied claims
Endurance Warranty Reviews
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Reviewed Aug. 28, 2026
I just recently purchased Endurance Warranty. If and when I need it I hope they are reputable. I don’t mind paying the monthly fee as they announce on TV sounds very good like I see if and when I need it I just hope it pans out for me.
Reviewed Aug. 28, 2026
The lady I dealt with was very knowledgeable about the product and answered my questions without hesitation. There was no salesmanship. Just knowledge of the product and how it would serve my needs. I have had several people call me from other companies with promises without the product knowledge. Thank you for having such competent employees.
Reviewed Aug. 28, 2026
My son told me about Endurance and how well the company works with customers. I decided to sign up, and it was a pleasant experience because everything that I didn't know that I could get, the representative explained it to me. Without even me knowing anything about it, I got the Elite club. I would recommend that people go and sign up with Endurance because everything that they offer is everything that a person needs. When you own a car, you don't want anything breaking down on your car. By chance, if it does, you have a reputable company to guarantee that you can get your car worked on and still not be out of a lot of money. Endurance is what they say they are.
Reviewed Aug. 28, 2026
Endurance's advertisement on TV gave it a lot of credibility. I signed up and the customer service representative that helped me was excellent. I was very impressed. I almost felt like they are fake.
Reviewed Aug. 27, 2026
I just had the pleasure of speaking with the Asst Manager Isai (Izzy). Isai went through the perks and discounts available for me as a new member and it saved me quite a bit of money, as a multi car holder. One brand new and one older. Honestly, I've just completed my 30 day grace period and of course as predicted, my AC compressor went out, so let me see if what I think is to good to be true, is actually real. This program is amazing and I'm not used to people "giving" me anything at such a great rate. But I'm definitely trying it out and will follow-up later.
Reviewed Aug. 27, 2026
The agent explain to me how to pay the bill. I didn’t understand it, but then he once he explained it to me then I understand.
Reviewed Aug. 27, 2026
The person that helped me start my contract was so nice. She was not the original person to help me but she was able to pull up the prior conversation and give me my original quote. She was amazing.
Reviewed Aug. 27, 2026
I would like to share my experience with Endurance Car Insurance. I was a customer for about a year or so. Always paid my premium. I have a bad brake caliper on my pickup. I took it to my mechanic and the man from Endurance thoroughly grilled the shop and finally denied the claim even though the repair was about $160. Claiming that the caliper had surface rust on it. The part is UNDER the truck, of course they will have a little bit on it! I paid it out of my pocket and then cancelled the non coverage with Endurance. I've told everyone I know of who will listen to me that Endurance is a MAJOR ripoff!!!!
Reviewed Aug. 27, 2026
The portal was easy to use. I was able to get the information I was looking for. Endurance portal is a my Endurance great source.
Reviewed Aug. 27, 2026
I had an issue with the car dealership releasing and canceling their warranty. Gordan fought hard for 2 weeks and his efforts finally paid off. Dealership canceled and Gordan gave me a better warranty contract. Hard to find people that actually work nowadays.

Reviewed Aug. 27, 2026
Had Endurance on a 2019 Silverado water pump went out. Called them about it and took it to the dealer. The dealer told me up front Endurance was hard to deal with. I left it and 2 weeks went by heard nothing from the dealer. Took and called the dealer and they told me they called them. But never heard anything back from them. Took me 3 days to get a hold of them. The lady at Endurance I talked to told me that they didn’t cover the water pump that it was not a part of the motor. She argued with me for 30 minutes and hung up.
Had to change it myself, 4 months later the electric side of the motor started shutting down. Due to internal motor parts. Again same thing, same problem, could not get through to customer service for 5 days. They Told the dealer to tear the motor down. Motor tore down at this time at the dealership for 2 1/2 months dealership called me 2 weeks after that and said endurance will not cover it. Ask then what I wanted to do costed me $8,000.00 parts and labor. Please do not use this company at all
Reviewed Aug. 27, 2026
Had a great conversation over the phone with the clerk about our service and everything that is included.
Reviewed Aug. 27, 2026
I had them for a few years and my car developed a problem. They said it was pre-existing--but there is no way I could have been driving the car daily all that time with this problem if it was there when I signed up. Now, they send me mailers for two years begging me to come back. They will come up with every way possible to not pay out on a claim. I've asked them twice to stop sending their junk mail; now they can explain it to FTC because I just filed a complaint.

Reviewed Aug. 26, 2026
Denied Coverage for 2016 Lexus LX570 Front Lower Control Arm – Extremely Disappointed. Rating: 1 / 5 Stars (it would be lower if a lower option were available). Review: I purchased an auto warranty policy from Endurance expecting reliable coverage for major mechanical repairs, but my recent experience proved otherwise. I filed a claim for our 2016 Lexus LX570 to replace the front lower control arm—a critical mechanical component of the suspension system. Despite submitting all necessary documentation, repair shop estimates, and diagnostic notes, Endurance denied the claim.
When buying an extended warranty, suspension components like control arms are exactly what you expect protection against as a vehicle ages. Experiencing a flat denial on a essential safety and suspension repair makes me question the true value of their coverage. The process was frustrating, and the denial felt like an attempt to avoid paying out a legitimate mechanical claim. I would strongly advise Lexus owners—and anyone looking for reliable vehicle protection—to look elsewhere before choosing Endurance.
Reviewed Aug. 26, 2026
I started having transmission issues and dropped off my GMC Sierra 1500 at the repair shop a month ago and Endurance has been dragging their feet having the inspector show up two weeks after the truck was dropped off and then another delay was they said they needed a copy of the registration. Why didn't the Endurance guy get it out of the glove box while he was looking at the vehicle.
Then after I had to go to the shop and make a copy of my document and send it to them. Then the inspector made an accusation that I’m doing something illegal or wrong because he said the account is new. The account is not new. I’ve met the contract obligations of mileage and pay my bill. Bottom line is I’ve been without my vehicle for a month and it’s looking like another two to three weeks before it’s done and the kicker is they still have not approved the claim. Avoid this business at all costs. They take your money but don’t want to do what’s right and do what they advertise….
Reviewed Aug. 26, 2026
Spun rod bearing in my Subaru and wouldn't cover anything because I was a week late on oil change even though I hadn't gotten to 3000 miles.
Reviewed Aug. 26, 2026
The customer service is great. They do all they can to correct and help fix any problem that you may have, they even offered me a job, said that they had some openings and I'm going to try it out too, but overall great with communication and understanding the needs of their customers 💯💯💯💯

Reviewed Aug. 26, 2026
Kirsten is by far the BEST customer service rep I have EVER dealt with!!! Friendly, patient, helpful and, her follow-up is TOP NOTCH!!! On a scale of 1-10, she is a 27!!! GIVE THAT GIRL A RAISE!!!!
Reviewed Aug. 26, 2026
I called into customer service and the support was great, all my questions were answered without any hesitation and the knowledge about the product was outstanding.

Reviewed Aug. 26, 2026
My husband and I purchased a warranty on his truck. While talking to the rep about the warranty, told him concerns about truck being a 2009 and what exclusions did we need to be aware on on major repairs. He told us basically nothing as long as it wasn't outside of the effective date and mileage. We'll we took the truck in for what we thought was a bad oil pump that turned out to be the motor. Endurance denied the claim due to oil consumption. The repair shop told us this can happen and you are not even aware of it. So what's the point of the warranty. Endurance wants their premiums, but they sure don't want to have yo pay for a major repair.
Reviewed Aug. 26, 2026
Everlasting and fast customer service. Polite, helpful and efficient.

Reviewed Aug. 26, 2026
I purchased an extended vehicle service contract from Endurance. When my vehicle developed a mechanical problem, my claim was denied based on alleged failure to perform an oil change at the manufacturer's recommended interval. I provided the three oil-change records Endurance requested, but the claim was still denied. I was then directed toward financing to pay for the repair. I am currently disputing the denial and believe Endurance should provide a clear explanation, based on the actual contract terms, for why the repair isn't covered. My experience has been extremely disappointing.
Reviewed Aug. 26, 2026
The entire process was done professionally and efficiently. I would have liked the inspection portion of the process to be accomplished a lot quicker and to be informed of being provided a leased vehicle. I paid out of my pocket to receive a rented vehicle and immediately returned because of price. The work on my vehicle took a little longer than expected, but all was accomplished thoroughly. When a claim is filed, client should be informed of everything he is eligible for.

Reviewed Aug. 26, 2026
I am 19. I bought my first truck and was told to go to Endurance rather than the dealership warranty because Endurance offered more and covered more. Well, not even 3 months into having the truck, it's starting to knock, and it was originally supposed to go to Ford for the repair, but they told me they didn’t work with Endurance anymore so the warranty wouldn’t work there. The repair shop Endurance recommended ( Precision Tune Auto Care) said I need a new engine because it was knocking, and a week later they were ready to swap it with a brand new engine. Got a call from the repair shop that Endurance declined the Claim and wouldn’t cover the truck because of my tires being bigger.
1st, the tires have nothing to do with the engine or this claim at all. 2nd, this truck hasn’t even been in my possession for more than 2-3 months now, and I haven’t changed the tires at all. I called customer service and got linked to a manager who told me the only thing they could do was rewrite my contract for future claims since it would’ve covered the engine, but this claim that’s gonna cost me 13k to pay for myself, they won’t cover. No point of me even paying for warranty anymore after this! Honestly, a waste of money and also beginning to be a waste of my time.
Reviewed Aug. 25, 2026
I bought Endurance about 6 months ago, paid it faithfully, and now to the problem: I have a 2019 Chevy Colorado bought it and at the one-year mark of me owning it, something went wrong with the truck when I was coming home from work, so the next morning I took it to the dealership. They told me the transmission was bad and they didn't know how I got it to them (didn't know it was the transmission). I called you guys, and after the CHIEF MASTER MECHANIC told your inspector and your adjuster that the transmission was non-fixable, your adjuster said they would only put a Torque Converter in a transmission that was SHOT was not good, you guys declined a new transmission to be put in.
I hope that your Adjuster and Inspector are Chief Master Mechanics so that they can make that kind of decision on your behalf. You say that I am in the driver's seat; I felt like I was in the trunk. You guys cost me $4200, of which I had to borrow. If your company has ANY integrity, you will write me a check for $4200, and if not as of right now I will never recommend Endurance to anyone, not even to my dog. You guys LIE about what you do. You don't say in your commercials that there are inspectors and adjusters; you just say you will fix it, and that's a LIE. Again you cost me money and I have canceled your insurance and now I have to get a cancellation Letter notarized to get my money back. In closing, if nothing is done to satisfy this problem, I just might go see an attorney or hit social media with this story and see what happens. You can't hurt me cause I have nothing, thanks to your company.
Reviewed Aug. 25, 2026
Endurance did exactly what they said they would do. I recommend Endurance to everyone. They were awesome.
Reviewed Aug. 24, 2026
Very disappointment, didn't cover anything and the sad part about the whole deal they had me under another company call CPA and I can't even tell you want it stand for. I could you put me under another company not even notify me. And I paid $145.00 every month that you guys took out of my account. And when I cancel you guys, then I get a email saying I had to get a notary to sign in order to some money back and I should get a whole refund cause you are a rip off and need to be taken of TV.
Reviewed Aug. 24, 2026
Gordan was very helpful explaining what is covered and how to submit a maintenance claim vs a repair. He worked with me and listened to my concerns answering all my questions. I drive a Toyota and so I hope it lives up to the Toyota reputation, but just in case...
Reviewed Aug. 24, 2026
Ms. Kim R. helped me and my wife upgrade our plan and was very helpful. She was very professional and was able to answer all our questions. She deserves more than 5 stars, but 5 was all I could give.
Reviewed Aug. 24, 2026
Customer service was a great help. They answered all my questions. Thank you. 😊
Reviewed Aug. 24, 2026
Very bad, Endurance Will not cover anything despite I supposed had the best coverage, they only cover a few parts, I had been paying for a whole year, and this is my second renewal and when I need them, Endurance reject my claim. Would NEVER trust them or give them any money.
Reviewed Aug. 24, 2026
I have had a great experience with the personnel I have had contact with your business. That goes from the agent who got me signed up. He was experience in his knowledge of your company and of the customers he was speaking with. I also spoke with a representative via named Katherin in the business office. She also was a good representative for your company. So as of this time I have not had thing but receiving good reps from your company and would recommend you to anybody who might want to join your company your company. Thank You.
Reviewed Aug. 24, 2026
Incredible, I had my caravan towed to a local Dodge dealership and I was told that my transmission needs to be replaced but Endurance wants a tow summary before any of the work can get started, I had my caravan towed to the dealership by my car insurance carrier and by the time I get him a copy of the tow summary it will be over a week and a half, until they start working on my car, unbelievable, when I got the policy they never stated that I had to show them proof that I had my car towed, I will be without a car for over 2 weeks because they want proof that I got towed, Danica Patrick doesn't say anything about this in the commercials ?, I am paying for a rental car as I write this review, costing me over 50 dollars per day, incredible that I am going through this, I thought that I would never have to go through something like this! I won't be recommend anyone to this company!

Reviewed Aug. 23, 2026
They will find any reason to deny a claim, even with dealership and independent mechanic documentation and recommendations. Stay away and save your money. Try American Dream warranty instead - it costs more but they cover everything - no lame excuses.
We're sorry to hear you've had a negative experience, Jackie. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed Aug. 23, 2026
I know a few people who have the coverage with Endurance, and they've spoken highly of the coverages. I've also seen their advertisements. I initially did the online information, and then we connected after that. The conversation was very pleasant. The reps were very knowledgeable. They covered a lot of details as far as the policy was concerned. The vehicle that I initially wanted to get covered was sold to someone else, so I ended up getting another vehicle. It wasn't a problem with transferring the coverage to the new vehicle. I got a new representative and he was very personable and gave me his direct contact. I reached out with a couple of inquiries, and he responded right away. So, it was pretty pleasant, all in all.
Signing up with Endurance was pretty seamless and straightforward. I had a few questions, but they were very thorough with the information as it was. They outlined everything and laid out what coverages I had available as a part of the package that they were offering. Everything I asked, they were able to answer with no issue. My plan covers engine, transmission, electrical, and the AC.
Thank you for the 5-star review, Mario. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 23, 2026
I signed up with Endurance and I'm waiting for my mileage to go over 1,000 so that if anything goes wrong, I'll be covered. I had Endurance before, and they paid on a 2008 HHR that I owned, and they paid to get it repaired, and I thought they're stand-out people. I had a good experience with them the first time. I have my 2011 covered now. The price was right. If the price had been high, I wouldn't have wanted to. Their rep was overly explaining everything. Because I had already been through it, I didn't have as many questions, but he made sure I understood everything. He was very detailed. I would give Endurance a 5 also because they called me after he signed me up to make sure that I did understand everything. So, they're great with me.
Thank you for the 5-star review, Cynthia. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 23, 2026
My car is seven years old now. It's never broken down. The Endurance commercial says sooner or later, it's going to break down. So, I called Endurance, and I joined. The process was very easy. They explained everything to me. They answered all my questions. Everything was really done easily. They gave me 30 days to look over the contract and see if it's the right fit for me. Everything checked out. I would be approved for four years, but I only pay for 18 months, and it's limitless miles. They told me about the program over the phone even before I signed up. It was pretty cut-and-dry. I have a set income, and the payment plan was really reasonable. So far, so good. The price is right. The coverage is great. They even got a little bonus.
Thank you for the 5-star review, Clara. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

Reviewed Aug. 22, 2026
I have enrolled two (2) vehicles in this warranty program with Endurance for over 3 years, and with each of my 2 vehicles…claims have NOT BEEN APPROVED!!! This program is a A SHAM AND A SCAM in my opinion and experience. I AM CANCELING THIS SUBSCRIPTION FROM THIS COMPANY. I’ll be looking for good reliable warranty services from a more reputable company!! Endurance is a SHAM!!
We're sorry to hear you've had a negative experience, Emma. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed Aug. 22, 2026
Lance was great! I don't like the follow-up phone call(s) after making my decision for a contract. Don't call me, I'll call you if I have questions. Still waiting to receive my contract in the mail.
Hi, Cheryl. Your feedback is highly appreciated. Thank you for the review! - Endurance
Reviewed Aug. 22, 2026
I got full coverage from Endurance for my Ram 1500 truck. I had to replace a water pump recently. The place where I took it did everything. I didn't have to do anything. It was all good. I've had Endurance on several cars, and my sister's used them. I've recommended them to people.
Thank you for sharing your positive experience, Billy! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance
Reviewed Aug. 22, 2026
I have a Dodge, and I felt like I needed more so on it because there's a lot to it. I've been looking at Endurance on TV, and I researched a lot of stuff and felt like Endurance is what I wanted. Their reps were cooperative and passionate about my issue. I have a good experience with Endurance and I'm happy with it. I already have tried to introduce people to it. I'm planning on keeping it in the future, and planning to add my other car to it in the future.
Melody, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed Aug. 22, 2026
I heard good things about Endurance. I was with another extended warranty company, and the mechanic shops were like, "That company that you’re with, they're not good.“ I asked about Endurance, and they told me that Endurance was the best. I went with them, and my sign-up experience was great. They were very respectable and very welcoming. The cost is also affordable.
We're glad to hear you had a positive experience with Endurance, Byron! Your feedback means a lot to us, and we're here whenever you need support.
Reviewed Aug. 22, 2026
I have an older truck, and I've looked at different warranty companies. Endurance was the one that I've seen with the best ratings. So, I went with them. The sign-up process was amazing. The girl who called me, I told her what I had going on, and she said, "Okay. Hang on a minute." Then she put me on with the guy who was absolutely awesome. He said he was one of the managers. This is the best customer service I've ever seen in a long time. He told me everything that it would do and all the things that it would cover and just how much it would cost. The payment was super easy as well. Plus the price was good, too.
Thank you for the 5-star review, Mike. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 22, 2026
We were looking at an Audi Q5. That was a 2010 that had about 160,000 miles on it. So, one of my friend worked for HM Brown Automotive and he did a little research for me and he said, "Hey, Endurance will salvage titles and they will do high miles.” I asked him to give me the information. We decided to put it on the Jeep because the Jeep had low miles. If something went wrong on that, we're gonna want to replace that because it's still a fairly newer car. We haven't done it on the Audi yet because right now, I can't afford it.
The actual process of enrolling was easy. I called the number and they quoted it up and I said, "Go for it.” Endurance covers pretty much everything, bumper-to-bumper, and that was very good to me. I work in insurance, so it's hard if you don't have that warranty. There are things that the warranty doesn't cover, but those types of things can be covered by insurance. The Endurance representatives were very professional. They knew what they were talking about. They didn't try to force me to take something I didn't want to. They knew I had two cars. I did not feel pressured to buy something I was not ready to pay for.
Thank you for the 5-star review, Lisa. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 22, 2026
One of my vehicles is over 100,000 miles, and the other one is 10 years old. If something does happen, it's nice to have it covered. Enrolling with Endurance was very simple. It was explained very well. I got the plans, and I got what was covered. I looked over it, and it seemed like it was a good deal. So, I went ahead and signed both vehicles up. I was impressed with the two gentlemen that I talked to. There's no signed contract, and I can stop it at any time. It covered everything that I worry about.
Thank you for the 5-star review, Dan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 21, 2026
I needed warranty coverage, and the person worked with me to get a affordable price I could afford. Gordon did a great job working with me.
Thank you for the 5-star review, Patricia. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 21, 2026
Customer Service Rep. Sabrina was awesome, polite, and a problem solver. Thank you!
Thank you for your review and for taking the time to share your feedback with us, Jerome. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed Aug. 21, 2026
Is there a lower review? After. More than a year of paying for this INSURANCE... THEY WON'T PAY MY CLAIM... because I haven't driven 1000 miles. What!!!!; I'm 82.... On oxygen... Have been in the hospital 2 times last year.... And they won't pay for my claim.. Because I didn't drive enough!!!! Wtf!! I want my over a year's worth of payments! That will pay for my claim... Everyone is going to know what a RIP off this company is!!! I am 😡 pissed.
We're sorry to hear you've had a negative experience, Patty. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed Aug. 21, 2026
Everything was good until my policy went missing. Can you please send me a new copy.
Hi Kitty! Please email us directly via feedback@endurancedirect.com and we would be happy to help you find a copy of your plan. Thanks! - Endurance
Reviewed Aug. 21, 2026
Jordan was very helpful and considerate to my needs. He was able to complete everything that I needed done in a fashionable manner
Thank you for your review and for taking the time to share your feedback with us, Stephanie. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed Aug. 21, 2026
This does not even deserve a 1 star! Worst warranty company you could possible use. Both of my vehicles WERE covered (we thought) by Endurance. My husband's transmission went out and they only covered a replacement of a used unit from a totaled vehicle. No inspection of the unit. Arrived and was full of water. 2nd unit went in and it didn't even work. 3rd unit in and hopefully it stays working. Endurance didn't cover the removal and replacement of the faulty units. Left it up to me. NO. I DID NOT PAY FOR IT!! Was not my fault or responsibility.
Now my other vehicle has a high output fuel pump. $3600 to replace it. Nope. They didn't cover that either. Now an oil cooler is out. Nope. They won't cover that either. 2 warranties, both the top tier, both over $5000 plan and they cover NOTHING!! One of the members wanted to yell and argue with me on the phone. Go with MAPS or RTE 66! They actually cover what they say they will!
We're sorry to hear you've had a negative experience, Kari. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed Aug. 21, 2026
Because of the type of vehicle I own, I figured for the price, it was better to get an extended warranty to keep me from paying out a lot of money out of my pocket, where the extended warranty would cover a lot of things. I talked to one of the mechanics at one of the auto shops, and I asked him the best warranty to get for my vehicle. He recommended Endurance. I went with them and their communication was very good. They were very straightforward with me and told me how much it'd be. They also told me it would go in effect after 30 days once I signed up for it.
Thank you for the 5-star review, Lester. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 21, 2026
When I spoke to the Endurance rep, he informed me of my options. And as I was listening to him, I kept telling him, "No. I don't think I wanna do this.” But the man was able to provide me with a very convincing package, which was the Diamond package, to help me with my needs ‘cause I'm a single woman. I'm in Arizona. Just moved down here. So, if something happens to my car, I just don't have a mechanic to call up. And I'm not trying to spend thousands of dollars. He was able to put me in a very comfortable position. And ever since then, I’ve had no issues with my car. I feel very comfortable with the price that was provided to me. He really helped me.
Thank you for the 5-star review, Rachel. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 21, 2026
I had gotten another company, but I canceled them and came with Endurance. The price was good, and what they covered was good. Signing up with Endurance was a good experience. I asked questions because of the other policy that I had that I canceled, and the rep answered. He talked to me. He asked good questions. I asked questions and he gave me decent answers. Overall, there was nice customer service. They were polite and seemed to be very honest with the answers to my questions. The policy covers things that the other policy did not or would not. It gave me a sense of feeling good about paying somebody because I truly feel warranties are lose-lose, and you lose when you pay your monthly bill if you don't use them. You lose if you have to use them because something has broken down.
Thank you for the 5-star review, Amosizinna. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 21, 2026
Setting up everything with Endurance was easy. The customer service seemed great. I got the very comprehensive plan. The price is reasonable.
Thank you for the 5-star review, Ryan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 21, 2026
We got a new car that is a high-maintenance car, and we wanted to invest in a warranty. I signed up with Endurance and it was an excellent process.
Thank you for the 5-star review, Dave. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 21, 2026
I bought my vehicle from a used car dealer. They sold extended warranties, and I really didn't have any confidence in them. I have a couple of friends who are in the repair business, and I talked to them to find out about extended warranties. They told me the other ones that I was looking at look for reasons not to pay. Whereas they said Endurance, it's pretty much cut and dry. It's either covered, or it's not.
And some of the other warranties out there have caps on what they're going to pay. I don't believe Endurance did. And Endurance would also allow factory parts to be put on. Whereas some of the others want to put aftermarket parts that the quality isn't going to be as high. So, for the same money, I just felt that it was a much better investment. And I like the fact that you can stop Endurance after you've had it as opposed to paying everything upfront and not being able to. I really haven't had any issues, and it was a superb decision. When I signed up, they went through it, and they explained it. Then, I had questions, and they went back and covered things that I didn't catch. The rep’s name was Matt, and he was very upfront.
Hi, Patrick. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance
Reviewed Aug. 21, 2026
I first heard Endurance as an advertisement on television. I was with another company that I had trouble connecting with. It seemed like Endurance was easier to stay in touch with, and it seemed to be a better fit. I’ve had it for a year now. However, I find it difficult to communicate with them. I would like to speak with a person and have a representative that I could call for any questions I have. The emailing back and forth and just a letter in the mail proving that I have Endurance has not been satisfactory for me. The cost of the coverage seems okay, though. It’s also not difficult to get the payment in.
Hi, Donna. Your feedback is highly appreciated. Thank you for the review! Please give us a call at (866) 432-4443 so someone can assist you over the phone or you can email us at feedback@endurancedirect.com. Thank you! - Endurance
Reviewed Aug. 20, 2026
Stop sending me these damn emails!!!! I keep blocking, snoozing and unsubscribing y'all and somehow y'all still getting through! I made it my business to go on Google to write this review! I will never get any of these RIP off plans!!! At this point yall are harassing me! Stop flooding my emails! Y'all are wasting your time! Tf!
Hi Danielle. We are sorry to hear you've had a negative experience. Please reach out to us directly via feedback@endurancedirect.com and we would be happy to adjust your communication preferences. Thank you. - Endurance

Reviewed Aug. 20, 2026
Endurance warranty is a waste of money. Engine needed replaced and they denied the claim. Customer service, roadside assistance and adjuster were slow, non responsive and unprofessional. DO NOT WASTE YOUR MONEY. THIS IS FROM A REAL CUSTOMER. NOT SOME FAKE REVIEW.
We're sorry to hear about your experience, Michael. Our goal is to provide quality service and resolve claims fairly. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.
Reviewed Aug. 20, 2026
Haven't used the service, time will tell. So far it's ok
Hi, Bobby. Thank you for leaving us a stellar review! - Endurance
Reviewed Aug. 20, 2026
I was told by a competitor of Endurance that they would like me as a customer. I spoke to Bernadette and she assured me Endurance would continue to cover my needs for vehicle repair and I would be covered until February 2028 because my 30 payments were paid in full. No more are required. Thank you, Bernadette!
Thank you for your review and for taking the time to share your feedback with us, Penny. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed Aug. 20, 2026
Great customer service. Friendly service. And got my contract up and running in no time.
Thank you for your review and for taking the time to share your feedback with us. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed Aug. 20, 2026
Excellent coverage for the value and all the extras that are covered like tires and key fob replacement. That's priceless, nobody else offers that. That was one of the main reasons why I decided to go with Endurance for my extended coverage as well as 5 days of free rental car if the car is in the dealership up to 5 days. Again, no one in the warranty industry that I know of offers that either. I'll definitely recommend endurance to anybody else looking for extended car coverage insurance.
George, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

Reviewed Aug. 20, 2026
I thought that my review will be 100% negative, but Reilly did everything and more to help us with our claim. We talked with so many people from Endurance and we were told over and over that our claim is denied till we got to talk with Reilly. This man did everything to reopen our claim, the ajustor contract our mechanic day later and they already scheduled senior adjuster to do the inspection. I just want to say thank you Reilly for all your work, you were the only one who actually understood how unfair we were treated by his colleagues and thanks to you we are able to hope again.
Thank you for your review and for taking the time to share your feedback with us, Jolanta. Our top priority is quality customer service, and we are ecstatic Reilly met that mark! - Endurance

Reviewed Aug. 20, 2026
It's a great company. I had great customer service today. Keep up the good work.
Thank you for your review and for taking the time to share your feedback with us, Carolyn. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed Aug. 20, 2026
I wanted an extended coverage and enrolled with Endurance but I've never received anything.
Hi, Michael. Welcome to the Endurance Family! Thank you for 5 stars. For any questions or concerns, please reach out to us directly via feedback@endurancedirect.com and we would be happy to help! - Endurance
Reviewed Aug. 20, 2026
I got an auto coverage from Endurance just to have some reassurance on the auto coverage. I was going with CarShield, and Endurance came up. It wasn't too bad to enroll in the program. It's just that as we date it up front, they didn't tell you that you were signing up for a loan to cover your vehicle on this insurance policy. It is a policy, but it's actually a loan that they were signing me up to, and I don't know until you send me the paperwork. They gave you total coverage on the electronics and the wear and tear of the engine, and parts and labor but reading over the paperwork, it's actually a loan.
Reviewed Aug. 20, 2026
I was gonna get a warranty at the dealer where I always take my car, but I ended up just getting it through Endurance ‘cause it was easier. The payments were easier. And they wanted payment in full. My sign-up experience was good. They were friendly. I asked questions, and the rep explained things really well. She went through the whole thing and explained everything: how it worked and what the deductible is.
Reviewed Aug. 20, 2026
I like the actor doing the commercial for Endurance and thought it'd be a good idea to sign up with them as well. I was surprised when I saw how much the cost was gonna be. I thought it was gonna be much more. Also, the guy who helped me get signed up was real nice. He took time and explained everything to me. After listening to him, I figured that was a good option, especially that I can always decide to change my mind a little. The coverage was also something that I need because there’s always gonna be something that could go wrong, and I don't have the money right then to pay for it. I also like the perks about the roadside. Everything has been positive though I still have questions about the coverage like when to have an oil change ‘cause I've never used it yet, but I’ll talk to them some other time.
Thank you for the 5-star review, Hattie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything or have any questions, we're here to help! Please reach out to us directly via feedback@endurancedirect.com. - Endurance
Reviewed Aug. 20, 2026
I used a different warranty company before but none of the GMC places wanted to take it. My brother-in-law told me that he had Endurance for his GMCs and Mustang, and they would take it. So, I went that way. Enrolling with them was easy. I talked to someone and he was great. He knew what he was doing. At the time, they had a special where if I do it for two years, I got an extra 2,000 for some. But it didn't matter because the service was good. Recently, the screen for my radio went out, so I called Courtesy GMC. They told me what was wrong and that Endurance would cover it. I called Endurance ahead of time, and they told me they would cover it. Then GMC called Endurance and they okayed it. So they fixed the truck and it just cost me my deductible.
Hi, Wayne. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed Aug. 20, 2026
I needed some extended warranty for my car. My fiancé asked me to check Endurance out. When he did, I checked it out. The young lady that I spoke with told me about the company, and it sounded like something that I was looking for. I had a few questions because I didn't understand, but signing up was easy. If everything is legit, as I was told, it's a good price for it.
We're glad to hear you had a positive experience with Endurance, Felicia! Your feedback means a lot to us, and we're here whenever you need support.
Reviewed Aug. 20, 2026
I was worried about something major breaking down on my vehicle and not affording to pay for it. I got an extended warranty with Endurance and they made the sign up process very easy. I got more than I expected.
Hi, Dan. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed Aug. 20, 2026
The interaction with Endurance Warranty was good, very informative, but a little long in the process. It took 40 minutes. The lady explained a lot because I had it, and I was, “Okay. Now, it's time. Let's move forward.” But I could tell she had to follow protocol. She was very informative and professional.
Thank you for the 5-star review, Leland. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 19, 2026
Endurance made it so easy to get my car fixed. The shop filed the claim and Endurance approved it and I had my car back in a couple days.
We're thrilled to hear you had a great experience with our team, Beth! If you have any questions in the future, don't hesitate to reach out. - Endurance

Reviewed Aug. 19, 2026
Great service and experience. I have actually saved thousands with Endurance. I would have been in big trouble without them.
Hi, Darren. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed Aug. 19, 2026
While this website has an exceptionally high rating, I would encourage potential customers to check other websites that do NOT say, "We.... may be paid by companies displayed." In my unbiased experience, once Endurance gets their teeth into you, they do not let go. Even spam e-mail has no Unsubscribe link, a violation of federal regulations.

Reviewed Aug. 19, 2026
I've been having problems with this company from day one when I signed up. I really think this is a scam. When something sounds too good to be true usually it is. I'm going to let God handle people like this, taking advantage of elderly people like myself. I'm just going to look for another company without all the hoops and circles.
Reviewed Aug. 19, 2026
I signed up with Endurance, but I'm gonna have to cancel it because I've got double coverage. But the person I talked to at Endurance was very good. That's why I went ahead and signed up with them. It seemed like something that sounded good. I would highly recommend them. But I forgot that I signed up through the credit union, which is where the car is, and we're paying for it through them. So, it's like I have double insurance, and that's a waste of money.
Reviewed Aug. 19, 2026
The warranty that came with my car expired, and I wanted to protect it. Endurance was referred to me by a car dealership who said that other companies were not as quick to respond and gave a lot more pushback on services being rendered. I signed up and my experience was easy-peasy. I've referred them to quite a few of my Corvette friends. I do it even on the Corvette website for the C7s and I've had a couple people with very positive feedback. On another note, I see more Endurance commercials, whatever the rapper is, and I like it only because I've had good experience with them. But if I'd had a bad experience, it'd be different, possibly. But my experience with Endurance has been solid. In fact, I'm up for renewal, and I’ve already touched base with them and I’m ready to do it again when it's time.
Reviewed Aug. 19, 2026
When Endurance contacted me, it was excellent because I've gone through everything with them and made sure that I understood what they do and do not do. I read the perspectives that were a mile long, just to be sure. And everything that the rep told me and everything he said was written in the contract, and I felt very comfortable about it. I went with the best coverage, and I have a 100 deductible. I noticed in their ads they say zero out of pocket, but that's a different cost involved. And we did the length of time that I wanted and the mileage. It was excellent.
Reviewed Aug. 19, 2026
Signing up with Endurance was pretty easy. I was impressed that I could take my car to any dealership that I needed to with only $100 deductible, which really suited me fine. Endurance covered everything I needed it to cover, and at the time, I was okay financially to accept it. But now, I cannot. I'm in a real bad financial bind, so I'm unable to take it out now. When I started it, I was supposed to be completely protected in the middle of this month. But there wasn't enough mileage on the policy, so I called them up and upped the mileage for it to cover everything I needed it to cover. So, it wouldn't have went into effect until the first part of September. Endurance is pretty popular, and I enjoyed working with the them, knowing that it was easy to take it out. It was easy to talk to the insurance agent. It would be a good policy to take out. For the amount of coverage that I was getting, the payment was pretty high, but I was willing to go that just for the coverage.
Reviewed Aug. 19, 2026
I have referred Endurance to so many people because of the great services that I received. The gentleman that I initially took the policy out with, I really appreciate him. I had my policy on auto pay, and then they said, “We're gonna stop taking auto pay out.” And I had no idea. I just happened to notice after two months, I got an extra $100 in my account. Then I reviewed it. I even called in to see what happened. They said, “You paid for 30 months straight.“ And after 30 months, I don't pay anymore until they give me a date. I said, “The date will probably expire for me quicker than the mileage, ‘cause sometimes I might drive 100 miles a month.” I don't drive much.
Two times I submitted a claim, and I was well pleased. I took the vehicle to the dealership. I have a Lexus. And they always give me a nice Lexus to drive. Then I hear of other people having warranty programs. And when they take their car in for repair, they don't get a loaner car. They get nothing. So, they put out their car for a couple of weeks, and they have to rent a car. This is why I tell people, “You need to go with Endurance because I don't pay any copay, as well as when I take my car to the dealership, I don't pay for a rental.” It is very nice. They never try to find a loophole on why they shouldn't pay for the things that were going on with the car, and they all stood by the agreement. What they said, they all did. And customer service is outstanding, as well as the fact that they aren't trying to get out of keeping the contract.
Reviewed Aug. 19, 2026
I looked at two other companies, and I went with Endurance because the rep said the coverage would start right away. I found that hard to believe, though. He didn’t explain anything to me, and he could have been better. I was interested in getting the warranty in case something happened to my car. But I can't do this because I live on a little over $700, and I cannot pay that because my car payment is $600. Endurance was offering the warranty monthly, and it was around $120. There's just no way I could do it. I already canceled it. I do not want it. But if Endurance is what people want, they should go for it. I'm not gonna talk them out of it.
Reviewed Aug. 19, 2026
I have a 2021 vehicle that I bought brand new, and I bought it with an extended warranty up to 100,000 miles. I'm just about at 97,000 miles, and I'm planning on keeping the car, so I wanted to get another policy. I happened to be looking online. I've seen Endurance’s advertisements, and I saw they have a pretty good rating, so I gave them a call. The sign-up process was easy. The rep I worked with seemed to know what he was talking about. However, I wanted coverage on all the electronics in the car. And when I got the policy, I didn't think it was on there, so I called back, and it wasn't. So, they had to cancel that policy and rewrite a whole policy, which really wasn't a problem. I'm thankful I caught it.
Reviewed Aug. 19, 2026
I'll have help paying for something if something goes wrong in my vehicle. I kept putting off buying one, but when I saw the commercial, their price sounded okay, so I went with it. The sign-up was really easy and the gentleman I talked to was very helpful. He was also very patient and he answered all my questions. Having Endurance means I'll have help paying for something if something goes wrong in my vehicle. But like any insurance, you pay it and hope you don't need to use it. Then hopefully, when you do have to use it, everything turns out okay. So far, they've been good to me, so I would recommend them.
Reviewed Aug. 18, 2026
As usual when you purchase an extended warranty, you always wonder if they will actually cover your vehicle. I purchased the GOLD plan expecting bumper to bumper coverage. Of course, when you take your vehicle to the shop, they do not want to cover what needs to be replaced. I called claims and they hung up on me. I read what is not covered and the parts that has to be replaced was not in the section.
Reviewed Aug. 18, 2026
Toni ** is my account manager. She made our experience amazing! We were going to cancel but she turned us right around & got us right!
Reviewed Aug. 18, 2026
The operator I spoke with was very helpful and well mannered!
Hi, Jennifer. We're happy to hear that our team provided you with excellent service. - Endurance
Reviewed Aug. 18, 2026
The claim process was literally flawless, I never had to speak to anyone. While having my vehicle serviced for a scheduled maintenance, I was told that there was an issue with my front lower control arm that needed to be replaced. The mechanic simply took my information and called the claims department and it was handled and completed promptly. Endurance saved me roughly $1,000 with this claim alone.
Reviewed Aug. 18, 2026
My 2008 Lincoln is covered by Endurance. I get coverage for five years and 100,000 miles. I wish it were more than that, but I agreed to that. But I don't think there should be limits like that. But at the moment, that seemed reasonable. They were also friendly. And they walked me through the rules, which was helpful.
Reviewed Aug. 18, 2026
I haven't even really got on my Endurance plan yet because I don't have 1,000 miles on my car. My sign-up experience was okay though. I'm 88 years old now. I'm not going to be driving that much longer, so I just said, “I’ll just keep what I've got, and what happens happens.” Endurance gave me a deal because I was military retired. Supposedly, they reduced the price. I would tell other people to go with Endurance.
Reviewed Aug. 18, 2026
I'm paying Endurance by the month. They said you could take it to any shop. I live right by this Cadillac place and I have a 2017 Cadillac. But when I put my vehicle in the shop, the bill came up to $1,300 and I had to pay an extra $300. I was kind of upset at this. I couldn't understand why I had to pay.
Reviewed Aug. 18, 2026
I’ve had a great experience with Endurance. I liked everybody that I’ve talked to, and I feel good about the services. I appreciate all the feedback I’ve had.
Reviewed Aug. 18, 2026
It was easy to set up everything with Endurance. I got the package deal for my 2020 Ford Escape. The payment is good. So far, so good.
Reviewed Aug. 18, 2026
My car is getting older, so I thought getting an extended warranty would be a good idea. Endurance seemed like the best. When I signed up, the experience with the gal was fabulous. Her name is Ashley. I would give my friends and family her name and number and say, “Give them a call.” She's very good at what she does. I got a lot of stuff off on my phone for my policy. What I would like is a hard copy of it. It's in the email. I hate it because it means I have to save it in my computer. I'm 80 years old, and I just don't know how to do that stuff. With my limited contact with Endurance besides Ashley, everything's been fine. I haven't had to use them.
Reviewed Aug. 18, 2026
I bought this Buick, and I never had any trouble with it at all, so I didn't really need to know if I had full coverage. Then, when I was paying it off, they told me I didn't have coverage from Endurance anymore. So, I called Endurance to get it redone. I had to use it when my air conditioning conked out. My claim experience was fine. It was a good experience. The dealer looked it up. I had my Endurance number on my phone, and now they have it in their system. So, anything else that I'm going to need done, I will take it there, and they've already got me in their system. I'm sure it will be easy. I saved a lot of money by having Endurance.
Reviewed Aug. 18, 2026
I got Endurance when I bought the car, and I just stuck with them. I've had coverage with them for quite a few years, and then I didn't see why I should change them.
Reviewed Aug. 17, 2026
I just really like the representation...and explanation.
Hi, Stephanie. We're happy to hear that our team provided you with excellent service. - Endurance
Reviewed Aug. 17, 2026
Excellent customer service from Rodney. He was very polite and showed courtesy in processing my request.
Thank you for your review and for taking the time to share your feedback with us. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed Aug. 17, 2026
Very difficult to work with. The tech at Auto Nation gave Endurance the part Number for the replacement part which came from the parts manager at Auto Nation. Endurance sent the wrong part and then blamed the tech for the wrong part which was not true. That took a week and then another week for Auto Nation to get the return postage to send it back. They are all about delay and holding the tech on the phone trying to get the job done. Delay, delay and hope the customer goes away.
We're sorry to hear you've had a negative experience, Robert. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed Aug. 17, 2026
I just want to say that Mrs. ** in customer service was so compassionate and helpful. I just got a policy and had a sudden change in my monthly bills. Mrs. ** got with her manager and reduced my payment. It was really sweet and above and beyond. I still couldn't keep my coverage, but Mrs. Kim was understanding and completed my cancellation without hesitation. Thank you for making an embarrassing time for me feel like I was doing the right thing for my family Mrs. **. I will be back once I straighten my finances out. May you and your family be blessed and Congratulations on the upcoming graduation. Will be praying for that graduation present. Have a blessed day.
Thank you for your review and for taking the time to share your feedback with us, James. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

Reviewed Aug. 17, 2026
My vehicle has been in the shop for six days now. I haven’t heard from endurance unless I contact them I don’t have a time frame on when my claim will be approved or if it will be approved they could not give me any answers. Just saying I have to wait it’s first come first serve it could be thousand claims before me or ten I don’t know they don’t know I just have to wait in all my years of driving I have never dealt with this before. I’ve had other warranty companies before and never been treated like this customer service is terrible they said it’s no manager available to speak with so I just have to wait until they review my claim. So I will have to come out of pocket for a rental or continue to pay these high Ubers either way I’m losing.
We appreciate your feedback, Debra, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!
Reviewed Aug. 17, 2026
Wow. I appreciate the decent coverage I'm getting for the price that I'm paying, just have to wait for my first claim.
Hi, Myles. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance
Reviewed Aug. 17, 2026
We plan to stay with Endurance Warranty. I trust them. I've used them twice and couldn't be happier. The two places I had, Christian Brothers Automotive and Brakes Plus, contacted Endurance and worked out what they would pay. I'm pleased from the customer service, to the handling of the claims. We're happy.
Reviewed Aug. 17, 2026
I have a very nice vehicle. This truck is quite expensive. It's a higher-package Silverado with another package. My factory warranty ran out. I wanted to make sure that if anything major happened, I'm going to be covered for it. So, that's why I went with another company.
I did some research on quite a few warranty companies. I did for a while have another company; it was right through Chevrolet. Three times I put a claim in for things that I thought were covered; they always came up with some excuse that it was not covered. I ended up canceling it.
The first time I called Endurance, it was a gentleman. He was very nice. He explained everything to me. And I decided to go with them. The only other time I spoke to somebody there was when I asked if something was covered, and they said yes.
I have had a good experience with them. I had a claim not too long ago. They covered it quickly. And I didn't have to do anything at all. I went to the mechanic. He contacted them and got everything set up. He told me when to bring it down there. Everything was all set. And they covered it all. I like Endurance. They’re a good company.
Reviewed Aug. 17, 2026
I had an extended warranty good for 100,000 miles on my vehicle. I decided I was going to keep it. So, I needed to get another policy if I planned on keeping it another four years. I saw the ads for Endurance, and they seemed like a reputable company with a fair price. I went with them, and the representative I worked with was very knowledgeable, precise, professional, and very knowledgeable, and was able to give me all the details that I needed to know. Signing up was an easy and painless process.
Reviewed Aug. 17, 2026
I just started with Endurance. My other warranty expired. Endurance responded quicker than the others, and their reps were more professional and courteous on the phone. I'd rate Endurance a 5.
Reviewed Aug. 17, 2026
I heard about Endurance on the radio and on TV along with CarShield, and I did my homework and a background check on both. I started leaning toward Endurance and decided to make that move. It was a good experience, and I had no problems signing up. The coverage has a $100 deductible and covers everything except the tires, brakes, and wiper blades. It can be ungodly expensive if something goes off in the panel board, the dashboard, the engine, motor, transmission and other big items, and I wanted to cover them. My 2020 Ram truck is fully loaded and in mint condition, and I keep it extraordinarily clean and garage-kept. I pay $214.28 a month, and my coverage is for 75,000 miles or four years. I wish the mileage coverage was more, but I'm happy with everything. Endurance is fast and very good, and the reps didn't call me and bug me 50 times.
Reviewed Aug. 17, 2026
I had CarShield before on a different vehicle, which was a month-to-month warranty, and I never had any problems with it. But I like that the Endurance warranty seems to cover things a little more in-depth than the CarShield warranty did. So, Endurance seemed like a better buy. The signup process was simple and the price of a little over $3,000 was reasonable for a four-year, 48,000-mile warranty. Endurance is taking out payments every month, but they're taking out payments until it is paid off, which will be before the end of my warranty. I liked that idea.
Modern-day vehicles, not even newer vehicles, but vehicles built in the last 20 years, are known to go much longer in mileage than older vehicles. And just because I am somewhat mechanically inclined, the idea of peace of mind is important. I always like to tell people that when you're buying a car and buying a warranty, you're not adding to the price of the car. You're just buying peace of mind on top of the car.
Reviewed Aug. 17, 2026
I searched on the internet, and Endurance was ranked number one, as the first choice. When we compared policies, the deductible was less on the Endurance policy. We did everything over the phone to sign up with them. The guy was really nice that we talked to. We have Endurance on all of our cars. I wanted something that had the same kind of deductible that we had that Ford offers. With Endurance, we have a $100 deductible. I haven't used them at all. But just from what I've read, we're gonna be okay.
Reviewed Aug. 17, 2026
I wanted to get an extended warranty in case something else is going on with my car, especially since it's not new anymore. If something major goes on, then I know that I don't have to worry about having the money or where I'm going to get the money from to have it taken care of. I saw Endurance from the commercials, then I went to see their rating and compared it with other ones. They had a higher rating than all the rest of them and based on some of the things that other people were saying, I chose to go with Endurance. Signing up was easy and the person that I dealt with was very knowledgeable. He answered all of my questions, was very polite, and he really put my mind at ease. I would refer my friends to Endurance, and I would ask them to call to see what it's about and if it's something they would be interested in.

Reviewed Aug. 16, 2026
Terrible. Will not help with anything and will not speak to you after claiming they would help. Would NEVER trust them or give them any money.
We're sorry to hear you've had a negative experience, Katy. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team
Reviewed Aug. 16, 2026
We submitted a claim costing us $7,000 and Endurance will only pay $3,000. We intend to join a class action suit for non performance.
Reviewed Aug. 16, 2026
This is a very good service plan for my used Honda. This will help me to upkeep the service so I could have my vehicle last me a long time with Less breakdown. Thank you, Endurance.
Thank you for your kind words! We really appreciate you taking the time to share your experience with us. - Endurance
Reviewed Aug. 16, 2026
Other people I knew who used Endurance Warranty didn't have any issues with it. Signing up with them was an easy process to go through. The rep was very informative. Everything is covered. The policy is pretty much bumper-to-bumper. I've only had to use it one time and it worked well.
Reviewed Aug. 16, 2026
I bought a used car six years ago and had never heard of Endurance before, so I put the salesperson through the wringer. I was on the phone with him for a good hour because I wanted to be sure it was the right choice for me. We talked about how long the coverage was good for and the extra services he was selling me, such as oil changes and other maintenance. I was impressed with the maintenance that was included. Sometimes I had to fight the dealership to tell them I've got things covered and not to charge me for it. But Endurance was great.
The dealership took care of most of the claims, although sometimes Endurance needed to send a representative out to inspect the vehicle before approving repairs, and they didn't always get there the same day. But there are positive things about Endurance. It was worth it because I had some major repairs that needed to be done. They offered a payment plan, so I could pay it off instead of all at once. I paid that off and the insurance continues.
Reviewed Aug. 16, 2026
Endurance's representative was really good and thorough with everything. He made me understand it. My dad called them and set it all up. He's done extended warranties before. He thought Endurance would be good for my Lincoln SUV.
Reviewed Aug. 16, 2026
The sign up process was okay until I read the paper and then called Endurance back and had some questions with answers the man did not tell me. He said I have to wait 30 days before it kicked in, but he didn't say that you gotta also drive the car 1,000 miles after that. I know they expect people to read 1,000 pages of the booklet. They might say, “Oh, it's your responsibility.” I'm 66. I take a lot of medicine. I got a lot of things I'm trying to do. I barely can walk. So, I know it's my responsibility, but at the same time, don't try to catch me in the loop and say, “Well, we sent you the booklet. You didn't read it?” He told me, “If you roll over a nail or something like that, a nail or something, you get $150.” But when I called back and inquired about those questions, the lady said, “Well, you get up to $150.”
Another thing was that he told me he would prefer for me to take the car to the dealership that made the car. So, I said, “Okay, all right, I like that.” But then, talking to the lady about the tire, you can't just go rolling up on anybody and say, “Oh, I got a flat tire and I need my tire changed because I'm with Endurance.” They might say, “Oh, no, we don't take Endurance.” So, you got to call this hotline and find out where you can go with the flat tire, and that I didn't like. The lady said, “Call the people,” when I called back and asking all these questions, and then you got to make an appointment.
Another thing with taking the car to the dealership is that I can't just go roll up to the Honda on Siegen Lane in Baton Rouge, because I looked on that thing she gave me and told me about the website. So, I could take it to the one on Millerville, but then I still have to call them and see if they take it. I don't like all of that. I don't like it because that's misleading. I'm elderly, and I feel like Endurance lied to me, and they didn't tell me the truth.
Reviewed Aug. 16, 2026
The rep was very nice and polite. They tried to get me the best value for my money. So, I enjoyed that. Setting up everything was pretty easy. I'm happy with Endurance.
Reviewed Aug. 16, 2026
I wanted to cover the electronics. Endurance Warranty had a TV advertisement and I liked what I saw. I signed up with Endurance three years ago. Their reps were very helpful.
Reviewed Aug. 16, 2026
We've had good response from Endurance. We're happy with them. We’ve had to use them twice, and both times it worked out wonderfully. So, we are gonna continue using them. We're elderly, and our vehicles are getting older, and they're out of warranty. We've seen the commercials time and time again. We read different reviews, and we decided to take Endurance instead of CarShield. Any questions we had, the Endurance reps answered them. They were very polite. They've got good customer service. When we had a claim, we took the vehicle to the dealership. They handled the claim and we have not had any bad feelings about it. They didn't decline anything. They covered whatever needed to be covered, and we were happy with that.
Reviewed Aug. 16, 2026
I've had good experience with Endurance. They fixed part of my AC. I'm happy with it. I've been with Endurance for two years. I got them as an add-on. I would rate them 5. I would recommend them.
Reviewed Aug. 16, 2026
I Googled and read a lot of reviews, and then I did a comparison about who pays out, who got the best services, who is legit, and who will go over the contract to let you know what you're signing up for without lying to just retain you, and Endurance came out on top. The rep went through all the plans with me and he gave me options for my 2019 Dodge Journey. So far, I have had a good experience. I don't feel like they overinsured or underinsured me. They were very honest. The rep was very informative. However, I do not know how the claim process works. But as far as just the overall customer service experience, I would definitely recommend them because the rep actually listened. He listened to see what fit me.
Reviewed Aug. 15, 2026
Management took care of problem. Mr ** was the mgr. Thank you for the misunderstanding of both parties.
Thank you for your 5-star review, Sharon! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance
Reviewed Aug. 15, 2026
The experience that I had was one of happiness and ease. The folks that I talked with were great and answered all my questions. I have always used them for extended warranty. They are the best.
Thank you for your review and for taking the time to share your feedback with us, Ty. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed Aug. 15, 2026
The sign up process was very easy. I liked the price. I haven't had any claims yet, so I'm doing pretty good. But I do have almost 200,000 miles on my car, so it could happen any time, and then we'll see what happens from there.
Reviewed Aug. 15, 2026
When I enrolled with Endurance, I called the 800-number. The rep I signed up with was good. The cost and coverage were okay, as well.
Reviewed Aug. 15, 2026
Signing up with Endurance Warranty was more cumbersome than it should. The guy we were working with was very good, but it took forever to get done. I wasn't impressed with that. We were on the phone with the guy for 45 minutes. That's way too long to be on the phone. The other thing that I have been recently experiencing is Endurance sent an email, which said that our credit card that is on file is going to expire soon. It doesn't expire until the end of September. But I've gone to the website and put the new card expiration. It's the same number. It just has a new expiration date. But I continue to get these emails that say, "Your card is going to expire and your payment could be jeopardized." Trying to get that straightened out was more trouble than it has been worth as well.
I have yet to use the warranty. My fear of these products has always been that whatever breaks on my car will be in a hidden lieu or a list of exclusions that are not apparent. I understand consumables like brake pads and tires will not be covered. But I'm waiting for us to take it into the shop and, "No, that's not covered." I'm going to be upset, if that's the case. That has not happened yet. I hope it doesn't.
Reviewed Aug. 15, 2026
I got the coverage for my 2004 Audi Q3. The rep that I talked to gave me the full thing. She went through everything. It was all done in about 15 minutes. Everything was fine. If anything goes wrong, I'd rather pay $200 than $2,000. I called Endurance the other day because I still don't have a card that says I'm an Endurance member and I was told that that was part of the thing. But it was only on Wednesday. So that's fine.
Reviewed Aug. 15, 2026
I took a risk with Endurance because I didn't have a warranty on my car, and I figured it's better than nothing. It was easy to sign up, and they answered all of the questions that I asked. I like knowing that I have it if I need it.
Reviewed Aug. 15, 2026
I had a friend of mine saying good things about Endurance Warranty. I've been with them for almost a year. They got certain things they don't cover. I still went with it, but my claim got denied. Endurance covers the thermostat, but they don't cover the housing so I had to come out of pocket of $1,100. Other than that, signing up was easy.
Reviewed Aug. 15, 2026
My warranty ran out. I just wanted to make sure my car was covered. I went with Endurance, and the enrollment process went smoothly. The rep I worked with was very informative. It was nice. He got me to join right then and there because that wasn't my intention. I was really just calling to find out about it. But by the time he finished telling me what he was telling me, I just went on and did it. He said it started that day that I paid for it. When he said once I paid the money, I was covered. It was a pretty cool experience for me. It all worked out pretty well. My biggest benefit would be that if something happened to my car, I know I'm covered.
Reviewed Aug. 15, 2026
I've had Endurance for a couple of years now. The sign-up was very easy. The person that I talked to was very helpful, and they sent me everything by email.
Reviewed Aug. 15, 2026
I kept getting letters from Endurance and thought of giving them a call to see what they had. However, I couldn't do a lot of the stuff they wanted done over the phone because I'm not computer-literate. I don't have a laptop and I got an older phone. But everything else went okay. Everything is covered on my my ’23 Ford Bronco except oil changes and I have towing and car rental benefits. The price is pretty reasonable to have everything that it included. I am happy pretty much with everything. Endurance is good, especially with these newer cars.
Reviewed Aug. 14, 2026
Didn’t expect to pay so much for my battery. I didn’t expect to pay so much, really threw me off when I had to pay that big price make me feel like I got ripped off and I almost wanted to cancel with your company. 😒😒😒🧐🧐🧐
We're sorry to hear you've had a negative experience, Glenda. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

Reviewed Aug. 14, 2026
I called ABOUT a warranty in June 2016. Told the salesman that I was not getting car until July. He said ‘if you our base know, and then get the car in 30 days and there is a problem you can make a claim.’ I said no. Then thought about it and called a hour later. Because I did not bite the first the terms changed cost more. I accepted however. Man said same thing ‘30 days’. I asked to have the policy Start 6/19. They called 6-19 and asked for mileage so I called seller the mileage change so it cost more! I kept it cause the car I bought was older.
Made payment 6/19. 7/19 finally got car in August. The brakes felt odd. Went to mechanic. That is when I was told that I had to have driven 1009 miles (first Nyone said that). They told me it was in contract. But they never mentioned it taking my money. I feel scammed and defrauded. I called and told them to cancel they said I have to fill out an affidavit and it would 6-8 weeks to refund. I will never advise using this company
Hi, Tim. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right. Thank you, The Endurance Team
Reviewed Aug. 14, 2026
I had a very great experience when I called to get a warranty.
Thank you for the 5-star review, Gene. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance
Reviewed Aug. 14, 2026
Do not give these people your business. If you cancel your policy they will harass you every day for months even if you threaten a lawsuit for harassment. Then after the months of daily harassment you will get scam calls a least 3 times a week for YEARS!!!! They still call me and will not stop. I blocked the numbers and they just leave me voicemails with some sort of weird noises in the background and if you call the number back it's them asking you to verify the mileage on your vehicle. If I could give them less than 1 star I would. You've been warned.
Hi Eric. We are so sorry to hear you've had a negative experience. Please contact us directly via feedback@endurancedirect.com and we would be happy to adjust your communication preferences. Thank you! - Endurance
Reviewed Aug. 14, 2026
I enjoy having Endurance as extra security for my vehicle during times when my car needs repairs. They cover what I've needed with me only having to pay a deductible vs a large repair bill.
Hi, Amy. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed Aug. 14, 2026
Very professional, kind, patient, honest, and reliable company and representatives. The coverage, customer care, account executives, especially Chris **, are accountable, professional, caring, and honest! The price for coverage is very competitive and affordable!
Thank you for your review and for taking the time to share your feedback with us, Gloria. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed Aug. 14, 2026
Endurance would like you to think they got your back, but most certainly is not the case. I had a hesitation with my vehicle and dropped it off at Chevy dealer. Upon inspection they determined it was the torque converter. Endurance used the forbearance clause to only pay half of the cost to replace transmission. Stating that I should have called a tow truck, this is their way of using this against you.
I went through all the right channels and paid without fail, as loyalty gets you nowhere with this company. This was my first claim in over 30,000 miles. If you're thinking about an extended warranty, I would look the other way. As for endurance and most warranties out there, they are a sham. The spokesperson for endurance Dana Kirkpatrick, in my opinion has damaged her reputation. I'm sure she got a hefty payout. They are in a active lawsuit, let that sink in. I hope this helps someone, so you don't fall victim with the games they play. Reminder, if your blinker stays on to long it could be electrical. CALL A TOW TRUCK AS YOU'LL BE DOCKED FOR STOPING AT A REPAIR FACILITY!!!
We're sorry to hear about your experience, William. Our goal is to provide quality service and resolve claims fairly. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.
Reviewed Aug. 14, 2026
Very knowledgeable on the subject and the ability to explain how it all works.
Hi, Thomas. We're happy to hear that our team provided you with excellent service. - Endurance
Reviewed Aug. 14, 2026
I had a top notch experience with my phone salesman. Robert, he was extraordinary! Very professional, he found me the best coverage for my older vehicle. Very knowledgeable, and he surpassed all my needs and answered all of my questions! He stayed in touch with me while I figured out my expenses! I will be recommending Endurance to everyone.
Cici, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed Aug. 14, 2026
Endurance is amazing and a lifesaver. I highly recommend it for everyone because life is unpredictable and you want to be prepared forever.
Richard, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed Aug. 14, 2026
I am a very recent client here,. So realistically and truth be told, I made the decision to get Endurance coverage because yes! Things will happen no matter what..I’ve had my 2007 RAV4 from brand new..Regular scheduled maintenance with all receipts throughout the years..Had a couple flats and my starter went out once..Excellent condition, with no major issues, breakdowns or accidents...So it’s another sensible investment...So if, and when something inevitably happens, I already feel a sense of relief knowing Endurance will be there every step of the way to get me back on track..Especially since I am retired/disability,..Doing these things would be a bit more difficult..So thank you Endurance for being a supportive and reassuring entity for people like myself.
Thank you for your review, Cy. We appreciate you being a customer and helping share the word about us. We're here for you anytime. - Endurance
Reviewed Aug. 14, 2026
I’ve been with Endurance for almost a year now. I had one claim, and they took care of it. It was for the wheel sensors. With labor and everything, it would have been about $500. It wasn't too bad. But they took care of all of it.
I’ve had both CarShield and Endurance. And I started with CarShield. But they have several different plans that you have to pick from. And if your car breaks down and it's not on that plan that you picked, they're not gonna fix it. Whereas Endurance is more like a bumper-to-bumper thing. If my car breaks down, Endurance is gonna take care of it. They don't have a bunch of plans to pick from. At least when I called, that was just one plan and one monthly premium. That’s why I like Endurance. I'll stay with Endurance because it's that one-set plan. It's not like 12 different plans. Endurance is a much better value than CarShield.
However, first, you have to do 1,000 miles on your vehicle. If you don't drive your vehicle a lot, it's gonna take you a long time to put that 1,000 miles on your car before Endurance will even cover it. I don't think you should have to put 1,000 miles on your vehicle. You can go 30 days. ‘Cause they got the 30 days and they got the 1,000 miles. You have to have both before Endurance will cover anything. It took me almost a year to put 1,000 miles on my vehicle. And then I took a little road trip, and it topped it off really quickly. I was like, "Now, I can get covered just in case.”
Reviewed Aug. 14, 2026
When I got my vehicle, I wanted to make sure I was covered. It was still under factory warranty, but I wanted something a little bit more comprehensive than just the powertrain. ConsumerAffairs is one of the websites I had gone to and read the complaints. For the most part, as long as you followed policy, Endurance was probably one of the easier or better ones to work with. Everything's been great since I signed up with Endurance. I haven't had many issues where I've had to use Endurance. I've only had one time that I had to use it for claim services for some work on a window. So I dropped the vehicle off and I was ready within a couple of days.
Reviewed Aug. 14, 2026
The presentation that the Endurance rep did sounded pretty good. When I signed up for Endurance, I was at my job. I work as a cashier on the weekends, and the Endurance rep was very patient and worked with me. The customer service was exceptional. I've had a lot of people that wouldn't even deal with me while I'm in the middle of my job. It was exceptional service in getting me signed up. It was really one of the better experiences I've had with customer service. I had my 2008 Nissan Sentra covered, and my experience has been positive so far.
Reviewed Aug. 14, 2026
We own a 2022 GMC vehicle with the 6.2-liter engine, which has had a history of failure. GM knows about it and they extended the regular warranty, but we're beyond that. When the problem occurs, the whole engine has to be replaced, which is about a $14,000 repair. So that's what encouraged us to get an extended warranty. We saw the Endurance advertisements on television and decided that they were probably a reputable company to go with.
We had one claim so far and it was the air conditioning system on the car needed repair. At first, the problem we ran into was we had the car serviced at the local GMC dealer. They told us when we took it in that they don't normally accept Endurance because it's not the extended warranty that they sell through their dealership. However, they called Endurance and were willing to accept it and Endurance was willing to pay their portion of the repairs. They're a good company, but I would check with whoever services your car. Make sure they accept their insurance policy.


