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Endurance Warranty Reviews

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About Endurance Warranty

Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.

Visit www.endurancewarranty.com
Pros
  • Six customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • No motorcycle or ATV coverage
  • Some complaints of denied claims

Endurance Warranty Reviews

Over 10k reviews since 2014

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    3 featured reviews
    How do I know I can trust these reviews about Endurance Auto Warranty?
    • 4,927,050 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 6 Reviews 635 - 835
    Verified purchase
    StaffRates

    Reviewed May 19, 2026

    Endurance seemed to get very good ratings. The rep that helped me during the sign up process was exceptional. They walked me through everything.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Cynthia. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 19, 2026

    My signup experience with Endurance went smoothly. The rep I worked with was excellent.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Charles. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechPunctuality & SpeedRefunds & Payouts

    Reviewed May 19, 2026

    I contacted Endurance and talked with them. They got some information on the car. It was quick and easy. The only thing I don't like about Endurance is when you have a problem with your car, and you have to contact them before you take it to the dealership. If I take my car to a dealership, they need to get in touch with Endurance and let them know that I'm there. And once they did the diagnostics, they can let Endurance know what's going on to make sure if they should pay for the diagnostics. Even if they do not pay for the service, that sometimes could be higher too.

    Last year, I had to contact Endurance, I took the car to the dealership, but they did not pay for whatever it was. That was not right. If I let the dealership people know that my car is covered under Endurance, they're supposed to be the one to contact them. Also, they can choose to pay for the diagnostic test or not. They did not pay for it. Why would I need an extended warranty if I can’t use it? Other than that, Endurance is the best for my car.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Deloris. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedStaffSales Tactics

    Reviewed May 19, 2026

    I was buying a 2020 Mini Cooper, and it had 88,000 miles on it. I knew Endurance would be a little bit more than the dealership warranty that they were offering me but from what I understand, it's a much better policy. It covers everything on the vehicle. Signing up with Endurance was very easy. I talked to a gentleman, and he walked me through the policy. I told him I’d be more than willing to go with Endurance, but I’d like to wait until I got the vehicle. The vehicle might not be exactly what I wanted to purchase, and I might purchase something else. He said, "You really can't wait. We can change the policy, but I wanna get you signed up today, so you can have all these benefits. He couldn't hold on to the same value add that I had that he was offering me when he called. It was a little bit of a hard sell, but I understood what he was getting at.

    I bought the policy a month before the vehicle was ready for me. I haven't had to use the policy, but right now, it’s good. I have peace of mind. However, they were saying it could be only 80 bucks on the TV, but when I signed up, it came to be $156. It was a little bit more expensive than I expected it to be but I understand why.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Scot. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedMaintenanceStaffTransparency

    Reviewed May 18, 2026

    I purchased an Endurance Vehicle Service Contract on January 13, 2026, when my vehicle had 100,320 miles. During the sales process, I specifically asked the salesman how long it would take for the coverage to become active, and I was only told “two months.” At no point was I informed about a 1,000-mile waiting limitation.

    After returning from a trip and later traveling to upstate New York, my vehicle developed an AC issue and a grinding noise. I brought the vehicle to the repair shop at 101,314 miles. The shop later informed me that Endurance denied the claim. When I contacted the company, I was told the contract required both 30 days and 1,000 miles before coverage would apply.

    The difference between my starting mileage and the repair mileage was only six miles short of the limit, yet the claim was still denied. I understand companies have policies, but denying a claim over six miles, especially when the mileage condition was never clearly explained to me during the sale, felt extremely disappointing and unfair.

    Based on my experience, communication and transparency during the sales process were lacking. Because of this experience, I would never recommend this company to anyone. My advice to anyone considering this company is to carefully read the entire contract before signing anything, make sure the coverage truly fits your needs, and fully understand all terms and limitations before moving forward.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Julio. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceCoveragePriceStaffRatesHonesty & Transparency

    Reviewed May 18, 2026

    Best warranty company on the market hands down with the most professional people who follow up respectfully and all seem to be genuinely honest. I have had some not great experiences with other warranty companies, but bring on Endurance and observing how they react and respond was to me all part of a bigger test. I shall have them cover all 11 of my vehicles that are armored, seeing as if you can trust a company with a little, then they prove I shall entrust them with a lot. From Rolls-Royce Cullinans to G Wagons, Endurance is my company of choice, and the price shall not be part of the equation.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Michael! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    StaffRates

    Reviewed May 18, 2026

    Way awesome 👌. Staff are well knowledgeable about their business. In comparison to CarShield 🛡 😬 ENDURANCE hands down is rated number 1! I'm sure glad 😊. Thank you for your support and I appreciate your kindness 😊.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Belinda. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Profile pic of the author.
    Customer ServicePriceRefunds & PayoutsStaffRatesHonesty & Transparency

    Reviewed May 18, 2026

    This company is about lying to customers and tell thing they want here, then when there a car problem want to pay 1/4 of the price for the part, then undercut the price for labor. Endurance warranty is not good, just a worry people, take people's money and don't want pay for the work, will tell people to go with them, bad business and the staff have bad attitude.

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    Endurance Warranty
    Response from Endurance Warranty
    Hi Curtis, we're sorry to hear about your experience. We'd like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you, The Endurance Team

    Customer ServiceCoverageStaff

    Reviewed May 18, 2026

    My customer service representative was very professional as well as informative. She answered all my questions concerning my policy in a timely manner and gave me the reassurance that Endurance has me covered!!💯👏🏿

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Roberta. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Staff

    Reviewed May 18, 2026

    Answered all of my questions. Was very professional and friendly.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Reba. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    PriceStaff

    Reviewed May 18, 2026

    The details were excellent. Low deductible. Will be able to keep my car for a long time. Will even pay a large portion of your deductible for repair on body work. The monthly premium is affordable. Gives me peace of mind.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Joan. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed May 18, 2026

    Endurance seemed like they were giving the best warranty. I signed up about six weeks ago and it was very pleasant and easy to do. The customer service was excellent.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Elston! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase

    Reviewed May 18, 2026

    Endurance kept reaching out to me, so I got them for my 2015 Honda Odyssey. The sign up process was easy. So, the experience was good.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Vennie. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    TechStaff

    Reviewed May 18, 2026

    My brother referred me to Endurance Warranty and my car was old, so I signed up. It was easy and the rep was very nice, professional, and knowledgeable. Everything is good and I have no complaints. When I had a claim, I gave the car to my mechanic, and he did the rest. The process is easy.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Juliette. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageSales & MarketingStaff

    Reviewed May 18, 2026

    The Endurance guy I talked to didn't pressure me. He was very courteous, nice, and well spoken. He seemed to know his job. He was very good. The sign up process was very easy to do. I had to go to 1,000 miles plus 30 days for the policy to activate. But two weeks after I signed up, I had to replace an alternator. They redid my brakes also. I paid $2,500 for all of that. We're good now. But I wish I would have had Endurance two months earlier.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Charles! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    CoverageStaff

    Reviewed May 18, 2026

    I had Endurance for the first time back in 2019 and they did a good job for me. They're a pretty solid company, from what they've been with me. Signing u was easy and I have a policy with them now for my son's truck. I opened that up in January of ‘25. Other than my son's vehicle, I've insured three Mercedes Benz with them and they seem to not have a problem with Mercedes while a lot of companies do. They don't want to fool with them because they're high-dollar cars and they got a million electrical components. But Endurance doesn't care. In fact, I was very pleased that I'm getting ready to buy another one, then I will go back to Endurance. Also, my wife's Cadillac Escalade has the warranty left on it from the factory, but when it runs out in December, I'll be going to Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Donald. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageSales & MarketingStaffBilling

    Reviewed May 17, 2026

    The representative that I talked to was extremely helpful and really patient. He explained the coverage in-depth, very clear and precise. He got me a senior discount and the military discount, so that was pretty nice. I'm doing a monthly payment so as long as I pay, I get covered.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Anthony. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed May 17, 2026

    Our warranty was up and we were taking our Lincoln Corsair off the market for the next couple years. Otherwise, we would be buying a new one. So, we decided, for peace of mind, we would buy an extended warranty. My sister and her husband are in the automotive repair business, and she recommended Endurance Warranty. Signup went seamlessly. I had my phone on speaker and my husband was in the background, so after he heard everything that they had to say, he agreed that it would be a good idea.

    The reps were very upfront with everything that the warranty covered and the fees. We happened to sign up at a time where they were having a special offer that we happened to have seen on TV, so we took advantage of that, and it went very well. I'm satisfied that any repairs that we might encounter will be covered. The only thing that was required of us is that we put another 500 miles on the car and wait until the 29th of may for our warranty to be effective. We have done that, and tomorrow the policy will be in effect. I wish that we had a hard copy of our contract though. We're mature adults and I'm not particularly savvy as far as the computer is concerned. In fact, I have given thought to even calling them and asking them if it would be possible to get a hard copy.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Linda! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you need any help with the Endurance website or customer portal, please reach out to us directly via feedback@endurancedirect.com and we'd be happy to walk you through it.

    - The Endurance Team

    Verified purchase
    CoveragePriceStaffRates

    Reviewed May 17, 2026

    I told Endurance that I wanted the policy with the power train coverage, not the whole thing. The rep mentioned other items, but I told her I wasn't interested. The most expensive part is the power train. When I had a claim, they covered most of it, but Endurance didn't want to put the warranty parts on the truck. They want to do the cheap parts, and with no warranty, and that was all they would cover. We were not doing that, so I had to put extra money with it to get the better parts. It was of crappy that they would do the cheap parts instead of the better parts where they're going to last longer, and they have a two-year warranty. If you put the cheap parts on there, they may only last a year, and you're done. So, I'm not into that. They should get better parts.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Ronald. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceMaintenanceStaffRates

    Reviewed May 17, 2026

    My car had 57,00 miles and it's 10 years old. Last year, I put new brakes in and I realized that it's going to get to a point where I'm going to need this basic stuff done on it. It's going to probably break within the next couple of years. So, I started looking for an extended warranty. I compared all the different car warranties, looked at the reviews, and I decided to go with Endurance. Initially, I filled up the online thing, then they called me and I answered all the questions. The process was easy. I'm used to using computers, so it was not a big deal.

    I signed up for the premium which starts 30 days and 1,000 miles after you sign up. They gave me choices of different policies and I picked the one that I wanted. The price was right it's good for four years, then we renegotiate. I would love to have it lowered, but it was better than CarShield’s price for what you get. Their customer service reps were also very good. I got a copy of the policy online and I started to go through it, but it's too long. I prefer something on paper, so I can mark it up. It's hard to do that when you're doing it on the computer or on the iPad or on your phone. Other than that, it's a good program.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Lesley! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceStaff

    Reviewed May 17, 2026

    I was looking online to see which warranty was the best. And Endurance kept coming up with the best reviews out of all the other ones. I also heard that CarShield was kind of a scam. So, I went ahead and rolled the dice with Endurance. I did everything online, then an agent called me. I talked to him for about five minutes, just trying to make sure it wasn't a scam. I recently took my car to the shop, and Endurance covered everything. It was the alternator, and the water pump had gone out. And my car was just making a funny sound when I cranked it up. So, I went ahead and towed it to the shop, and the shop went ahead and called Endurance, and they covered it for me with no problem. I’m happy. I'm very satisfied right now. It's worth it.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServicePriceRates

    Reviewed May 17, 2026

    I've heard nothing but good things about Endurance Warranty, and it piqued me. So, I decided to give them a chance and the signup was perfect. The price was good too.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kenneth. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceTechPriceStaffRates

    Reviewed May 16, 2026

    I signed up last month and the person I dealt with was pleasant, let me be familiar with a lot of different things that they had going on. I told him I was on a set income and I needed something within my income range, so he checked stuff. The price was little high from what I wanted to pay, but I'm good. I ain’t got a problem. I had plans on doing this for years before my husband had passed ‘cause we had talked about it. He always said, “If I die, ain't nobody gonna be able to take care of your car like I do.” He said I needed to get an extended warranty. I went with Endurance, ‘cause they sent me a lot of stuff in the mail.

    My experience with Endurance Warranty was very good. The people were very pleasant and understanding. When I asked questions, they were very knowledgeable, helping me and getting me to understand more. It was very well. I didn’t have a problem with it, but I'm a little messed up ‘cause I get all these damn emails. I let them pile up and I erased them ‘cause I didn't wanna be looking through. So, I had to ask the rep to send me a copy of my stuff since they don't send it in the mail. They're paperless. Overall, I'd tell people to go ahead with Endurance. They told me to make sure I go to a dealership or a good mechanic, and then that person will get in touch with the company if something was wrong with my car.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Angela. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed May 16, 2026

    I spoke with a representative by phone when I signed up for Endurance's extended warranty coverage. Most of my concern was the powertrain but they also gave me several offers outside of the powertrain. My experience is getting signed up with Endurance was easy. Their questions were straightforward. I just received the contract with what's covered and what's not. However, I saw where it says it ends at 114,000-mile or 2030. I was expecting it to be longer than that. I don't know what happens after that 114,000-mile.

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    Endurance Warranty
    Response from Endurance Warranty

    Hello, Charles! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. If you have any questions, please reach out to us directly via feedback@endurancedirect.com and we would be happy to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 16, 2026

    I signed up for the full coverage and it was easy. My conversation with the rep was everything I expected too. They knew exactly what they were talking about.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Garry. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 16, 2026

    I wanted to feel covered. I'm retired and I didn't want any major expenses for auto repair. I signed up with Endurance and their process was excellent. It was easy and I did everything on the computer through the internet. They also told me everything about the policy and they were very thorough.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Raynald! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 16, 2026

    I did my research and Endurance was one of the only companies that would take and cover an older car. Their customer service was absolutely excellent. They helped me make a decision. They answered all my questions and offered everything that they had to offer, and I liked it. So, it was good.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Oren. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed May 16, 2026

    Everybody I've dealt with at Endurance has been very friendly. Signing up with them was pretty easy and quick. The biggest thing that I like is the fact that I can use the dealership and not just a random mechanic. It's easier to trust the dealership. They have a wide choice of any place that I need to take it.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kristen. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed May 15, 2026

    My contact with service providers has been excellent. Anell served me in an excellent manner. She was prompt with emailing me with information as soon as I ended the call. This was a pleasant and informative conversation. 5 pm Friday May 15th '26. Sincerely Sandra ** S.C.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Sandra. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Staff

    Reviewed May 15, 2026

    Their agents are very efficient and polite. They all have an understanding and knowledge of the job they do. I will recommend Endurance to my friends and family. They are top shelf in the industry.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Alice! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Customer ServicePriceMaintenanceBillingRates

    Reviewed May 15, 2026

    My warranty had expired, they sent me a letter stating the rates are going up. I called to make sure I WASN’T being put back into a warranty plan. They tried to scare me into buying a plan, telling me a certain part of my car was reported faulty and would cost thousands to fix. I told them my car is paid off, and those funds from car payment is being banked just for any repairs and didn’t know how long I was going to keep the car. Anyway, stay away.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Sherry. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    CoverageSales & MarketingRefunds & Payouts

    Reviewed May 15, 2026

    ENDURANCE EXTENDED WARRANTY FOR CARS.. DO NOT BUT THEIR INSURANCE. THEY ARE A SCAM. They will find anything to deny something they have to pay for. Even if you have two names and you don't give them one they will say you're the wrong person. Be extremely careful with their company! FRAUD.

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    Endurance Warranty
    Response from Endurance Warranty
    Hi Ahbrahm, we're sorry to hear about your experience. We'd like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you, The Endurance Team

    Profile pic of the author.
    Claims HandlingCoverageTechRefunds & PayoutsStaffBilling

    Reviewed May 15, 2026

    The first problem that I had with my car which was a bad fuel pump was taken care of with no problem, but when it came to the major problem which was a leaking transmission, which apparently I was supposed to be a mechanic and know that my transmission was leaking after having brought my car in multiple times over the past year to certified mechanics who never mentioned anything about a leak and because my car has a drop pan which apparently catches the leak before it hits the ground my claim was denied and I was stuck with an 8000 bill after fully paying my policy out. I used to refer a lot of family members and friends to Endurance, which I will never do again because they are just like any other warranty company, they are only willing to pay out as long as it's nothing major.

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    Endurance Warranty
    Response from Endurance Warranty
    Hi, Faren. We're sorry to hear about your experience and understand your frustration. Our goal is to provide quality service and resolve claims fairly. We regret that this situation was not handled to your satisfaction. To assist you further, please contact us at feedback@endurancedirect.com with your details, and we'll review your case and work to address your concerns. Thank you,

    The Endurance Team

    Staff

    Reviewed May 15, 2026

    Katherine was very helpful at explaining everything and was very friendly and courteous. Keep up the good work.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Jeff. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Profile pic of the author.
    CoverageSales & MarketingPriceRefunds & Payouts

    Reviewed May 15, 2026

    Scam company. My husband had a policy. The customer will pay thousands to Endurance for the policy then when it comes to coverage you will not only pay out of pocket for half the costs of repair but they will also only pay for the cheapest pot metal garbage parts that won’t last 500 miles.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Holly. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaffBilling

    Reviewed May 15, 2026

    I talked to the Endurance rep for quite some time and he went over the coverage quite a bit. He was very nice guy, and very helpful. So, it was all good. I was a little confused at first, being I was dealing with Endurance and I was getting emails from another company. It was just the payment service for Endurance. But the sign up process was pretty easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Bryan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Sales & MarketingPriceRates

    Reviewed May 15, 2026

    My car is older now. I haven't been having problems with it, but you never can tell when parts go out, things happen. I saw the advertisement for Endurance, and

    when I talked to the Endurance salesman, the signup process was easy, and he explained the warranty. Their price was good, as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Cynthia. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceRefunds & PayoutsRates

    Reviewed May 15, 2026

    I got Endurance Warranty's best plan after their competition dropped me. I bought a '22 Nissan Frontier, and it had cold air intake and a dual exhaust system on it. Somebody put them on before I bought the truck and I told them it was stock, then I discovered that it wasn't. Somebody added a couple things to it, and I called the company back and told them what had been added to it, but I didn't realize it was on there when I bought it. It was six months already and that company told me they couldn't cover it even though I've had no claims. There's nothing wrong with the truck. It only had 24,000 miles when I bought it and it's only got 28,000 on it now. It's paid for and I can't believe they just dumped me because of a dual exhaust system.

    I see Endurance Warranty on TV all the time with Danica Patrick. That's why I called them and signup was easy. However, the guy who signed me up told me I can get a discount and the price was gonna be $72 a month, but I'm paying 115. It's a bit more expensive than what I was told, but I can deal with it. I've got my truck covered and that's all that matters. I referred my brother to them as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, James. Thank you for recommending us to your friends and family! We're glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 15, 2026

    I love my truck and I don't want anything to happen, but still, I had Endurance Warranty because it works for my sister. She told me she has this and she only had to pay $100. When she had a problem with her vehicle, they covered it. I wanted my vehicle to get warranty on it, so I signed up and everything was good, including the rep. They told me that I have to pay every month and that the coverage is gonna be over four years.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Geneva. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    PriceStaff

    Reviewed May 15, 2026

    I used to have CarShield, but I compared them with Endurance, and Endurance was better. When I signed up, the rep was very good. The cost is fair, but everything is high.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Charlie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaffTimeliness

    Reviewed May 15, 2026

    It was very easy to sign up with Endurance. We wanted a policy that would cover just about anything for that year, make, and model. We bought a little older vehicle and I understood that not everything could be covered. The person that talked to me about the policy was very nice and understanding. She helped me through any questions I had. I felt comfortable going with Endurance. I was surprised about only having to pay for it for two years, and then I get the other two years free. That really impressed me. Car parts today are extremely high. I'm retired with limited income, so it made sense for me to go with Endurance.

    I've called Endurance a couple of times for general questions and everybody's been really nice and helpful and they reassured me. When something came up, I called and talked to the representative. He said, “No, ma'am, you don't do anything like this right now. It's all right.” But then I thought that couldn't be right. So, I called back the next day to talk to somebody else, and sure enough, he was right. The next person I talked to was a little more seasoned, and she reassured me that he was correct.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Ruth. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechSales & MarketingPriceFollow-Through

    Reviewed May 14, 2026

    Like any insurance policy the company is going to look for ways to save themselves money. I wanted original manufactured parts to complete my repair from the dealership but Endurance found cheaper parts and approved those for repair. My car is nine years old and while I hope to keep it a few more years I do plan on getting a replacement soon so I assume these parts will go on to outlast my concern. Other than that, the service worked just as advertised and saved me a lot on a major repair.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Michael. We're happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    PriceStaffRates

    Reviewed May 14, 2026

    I "was" comparing auto warranties and I 'chose' to go with Endurance because I knew CarShield "HAD TO PAY" all the movie stars, meaning I would be paying the movie stars. And I'm SO GLAD I chose ENDURANCE, because their prices FIT MY BUDGET!! Also, they worked to get me the Best FOR MY Money!!! PLUS... I DON'T CARE FOR Stephen A. Smith (he's a loud fake).... Thank You ENDURANCE🙏🏾.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, John. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    TechPriceRates

    Reviewed May 14, 2026

    The warranty on our car ran out and I did some research on Endurance Warranty. It's been over a year now since I signed up and the price is good. It's not difficult to submit claims as well. My interactions with them has been good and I didn’t have any problem with anyone. The mechanic handled a claim for me, but one time, I thought I had some problem with the car. I had the car checked and we found the problem. All in all, I'm very satisfied with the company.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Caster. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceClaims HandlingTechStaff

    Reviewed May 14, 2026

    I needed a warranty, and it was a choice between CarShield and Endurance. CarShield was everywhere, and usually when companies are pushed like that, they’re not always up to what they claim. So I went with Endurance and I’m satisfied with them. I signed up sometime last year and the customer service was excellent. Submitting a claim was very easy and smooth. The Acura dealer called and it was all done. Courtney, the rep, was a very nice lady.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Muhammad. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 14, 2026

    I was looking for an extended warranty that covered drivetrains and saw the reviews on Endurance, so I signed with them. It was really easy. They made everything very clear and they were very professional. I will give it 100%.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, German. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase

    Reviewed May 14, 2026

    The signup at Endurance was great and easy.  I don't like being pressured, and I wasn't pressured through Endurance. I talked with Endurance, and we agreed to talk back in a week. We did, and it all fell together. It all worked out. Fortunately, I have not had to use it yet. But it’s good to know that in the event that something does happen, I have it right there. Everything's great, so far.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Devin. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed May 14, 2026

    A friend of mine has Endurance and he said it was very good. They were fast and did what they had to do, which was why I went with them. The lady I dealt with was very nice. If something breaks down at the value of what the car is worth, Endurance won't pay for it. They'll total the car, pay you for it and we can get another car.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    TechPriceRates

    Reviewed May 14, 2026

    I have a Nissan, and I checked with my Nissan dealership, where I take my car, and they said Endurance had some pretty good reviews, and they’re pretty good as well. They worked well when they sent them claims. Their price is fair as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Roberta. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

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    StaffRates

    Reviewed May 13, 2026

    Gordan was a real help. He got me a good rate and I will tell more people about Endurance. Thanks.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Ethan. We're happy to hear that our team provided you with excellent service. - Endurance

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    Staff

    Reviewed May 13, 2026

    I spoke to Courtney **, she was very helpful on working on my claim. You more professional people like her. I greatly appreciated what you do. Thanks, Roosevelt

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Roosevelt. We're happy to hear that our team provided you with excellent service. - Endurance

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    CoverageTech

    Reviewed May 13, 2026

    Hi people. I took my vehicle to get some things fixed that was suppose to be covered and lo and behold the lady on the other end at Endurance said my contract was up. Asked why. She said said 200.000 miles or 3 years whichever comes first. I said no person can put 200.000 miles on a car in 3 years. Kinda upset me but that's what I get for trusting them. NEVER AGAIN. Be careful people....

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Emma. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceContract & TermsCoverageSales & MarketingPriceStaffRates

    Reviewed May 13, 2026

    I believe my experience is unique. I initially called to inquire about pricing for coverage. After a well-spoken sales pitch, I expressed that I liked the coverage but needed a day to discuss it with my bank and my wife. The representative insisted that I read my card information over the phone, and when I explained that I required at least a day to make security arrangements, he became very pushy and rude. So I do not think I will go this route with extended coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Herbert. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    CoverageTechSales & MarketingStaff

    Reviewed May 13, 2026

    Endurance coverage was recommended to me by the sales manager at the Nissan dealership. It was very easy to find the right policy for me, the gentleman we worked with was full of information and very professional. The young lady I spoke with when I canceled, because I traded in my truck was one of the nicest people I've spoken with. She spoke to me about a few options that I could add on to my new car plan without being pushy. Very helpful.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review. Sharon. We appreciate you being a customer and helping share the word about us. We're here for you anytime. - Endurance

    Verified purchase
    Claims Handling

    Reviewed May 13, 2026

    Endurance has been great. Signing up with them was very easy. Their claims process is pretty easy as well. I've already had to do one or two repairs with them. They're a good company.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Ernest. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Reviewed May 13, 2026

    After talking to Ms Kim **, it was confirmed that I made a good decision to go with Endurance for my extended warranty. She went over all of my perks and explained to me how over time I will be saving money. She also had me to look at their reviews from other customers so I will see what's others had to say.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Doris! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Claims HandlingCoverageMaintenance

    Reviewed May 13, 2026

    I cannot make a higher recommendation for ENDURANCE. My first claim on my 2019 Corvette Grand Sport. The repair required replacement of the torque converter and the torque tube. The claim process was simple and easy to process

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Michael! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    CoverageSales & MarketingOnline & AppStaff

    Reviewed May 13, 2026

    Signing up with Endurance Warranty was easy, and the rep made sure I understood everything. He was professional. I haven't been able to use Endurance or experience it, but I know when I do, it will be very helpful. You should get it. It covers a lot more than what I expected. Also, it's good that Endurance has the app. It's useful. I haven't explored it, but it's where everything is.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Natasha! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    CoverageTechSales & MarketingPriceRefunds & PayoutsStaffFollow-Through

    Reviewed May 13, 2026

    Endurance is everywhere. The advertisements are in every place, so it's a big company. I asked AI what the best company was to get an extended warranty and it gave me CarShield, Endurance and another company. Then, they broke down why Endurance was better than CarShield and the other company. So, according to AI, Endurance is the best company in New York State that offers an extended warranty. It’s been about a month since I signed up with them. The person was very professional and followed through on all of the things that we discussed. I'm happy with the service.

    I've seen people who got stuck in situations where they did not have an extended warranty and something went wrong with their vehicle, and they wound up having to pay out of pocket. And that's something that I was trying to avoid at all costs. Getting the warranty is something that I should have done months ago, but I procrastinated. I finally got it and I'm comfortable that I'm covered right now in the event that something happens.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Lawrence! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPrice

    Reviewed May 13, 2026

    I did a lot of homework with all the third-party coverages from the dealership to others and I did the reviews. Then I called up Endurance and carried out my application. I liked their customer service and how long they’ve been established. Their reviews were very good, too. The main thing was, I can take my car to any dealership where I can have it serviced, so it's well-maintained, and I didn't have to take the car to some of the approved vendors that they recommend. Signing up was very easy and the gentleman I talked to explained everything in very fine detail. The program requires 1,000 miles or two weeks before it kicks into action, and I didn't think about it much because I still got warranty with the dealerships. The other thing that Endurance offers is the $500 deductible, which is pretty cool when you get in a car accident.

    I have two new cars and they still got dealership warranties, but I still took out the policies with Endurance because I wanted to extend the protection so I'm not scared to drive the cars and worry about mileage. That's the purpose of a car and I would strongly recommend Endurance, especially if you own a nice car and you want to enjoy it than keeping it in the garage, having a minor ease with the miles. Also, nowadays, cars are so complicated, technical, and sensitive. It's a must to have insurance, even just for that. I have a BMW and a Yukon. My BMW is a beautiful car sports and I get to enjoy it now.

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    Endurance Warranty
    Response from Endurance Warranty

    Jagdish, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase

    Reviewed May 13, 2026

    I had Endurance years before on a car that I bought, and I had good service with them. The process for signing up was easy and I was fine with it and how I had been enrolled. I was satisfied with the service.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jonathan. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 13, 2026

    I had a wonderful time speaking to the rep from Endurance. He answered all of my questions.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Deborah. We're happy to hear that our team provided you with excellent service. - Endurance

    Reviewed May 12, 2026

    They are one of the worst companies to deal with. No wonder they have a class action lawsuit against them. Waste of money cause they won’t pay.

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    Endurance Warranty
    Response from Endurance Warranty
    We appreciate your feedback, Jason. If you would like to discuss your experience further, please reach out to us at feedback@endurancedirect.com. We would love the opportunity to resolve any issues.

    Thank you, The Endurance Team

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    Customer ServiceStaff

    Reviewed May 12, 2026

    I am pleased with the customer representative named Melinda. She went out her way to assist & help us where others didn't seem that helpful. Very superb attitude & customer service.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Frankie! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

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    Sales & MarketingPrice

    Reviewed May 12, 2026

    It was a simple and pain free set up. Katherine was awesome and was able to find better discounts than I was originally quoted.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jeremy. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 12, 2026

    I have not had it very long. Everyone I have talked to are very nice and helpful and will let people know how it goes when I get to use it for my truck. I will be using it soon for my 2016 Dodge Ram 1500 EcoDiesel Laramie.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Misty. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

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    Customer ServiceCoverageStaff

    Reviewed May 12, 2026

    I had a great experience with during my phone call today, May 12th around 9:15am. I truly wish I could remember the representative’s exact name — I believe it was something like Ranesha, so I apologize for that! She was incredibly patient, informative, pleasant, friendly, and very helpful throughout the entire call. She also took the time to explain extra information about my policy that I wasn’t aware of, which I really appreciated. Excellent customer service and such a positive experience!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Tina! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    CoveragePriceRates

    Reviewed May 12, 2026

    I checked out three companies and I liked the price with Endurance. I got the four-year coverage but I haven't used it yet. But so far, I would recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Oscar. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServicePriceRates

    Reviewed May 12, 2026

    I'm 80 years old and saw Endurance Warranty on television. I've had other companies in the past I was dissatisfied with. I called them up, told them what I wanted, and the price was right. I selected it and got it all. I would tell people to try Endurance. Everybody has a different taste and people have to try something.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Robert! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedRefunds & Payouts

    Reviewed May 12, 2026

    I advised the dealer that I had the Endurance coverage on my car. The dealer called me a little bit later that day and said, "Okay. It's covered by your Endurance policy." And I just had to pay my deductible. That was it. It was that smooth.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Richard. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageTech

    Reviewed May 12, 2026

    I've used Endurance a couple of times. I just took my car to the dealer, and they did everything. Endurance was fine. However, they only gave me like a 40,000-mile plan.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kirsten. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Reviewed May 11, 2026

    Tabitha was very nice and explained my warranty in detail. I definitely recommend using Endurance. They are the best warranty by far.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jonathan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Customer ServiceClaims HandlingCoverageTechPriceMaintenanceStaffTransparencyCoverage - Components

    Reviewed May 11, 2026

    I am extremely disappointed with my experience with Endurance Warranty Services and their Secure Plus coverage. I purchased this warranty believing it would protect me from major powertrain repair costs. My 2021 GMC Sierra 1500 SLT recently developed a transmission valve body failure, and the dealership submitted the repair claim to Endurance. I was then informed the claim was denied because the “line pressure solenoid” allegedly is not covered under my contract.

    After reviewing my Secure Plus contract, I believe this denial contradicts the actual coverage language provided by Endurance. The Secure Plus contract specifically states under TRANSMISSION coverage: “Transmission Case and all internally lubricated parts plus: Torque Converter, Flywheel/Flex Plate, Vacuum Modulator, Electronic Shift Control Unit, Transmission Cooler, Transmission Mounts, Oil Pan, Slave/Clutch Master Cylinder, Pilot Bearing, and Throw-Out Bearing.”

    The failed line pressure solenoid is not a routine maintenance item or external wear component. It is part of the transmission valve body assembly and directly controls hydraulic pressure and transmission operation. The valve body and associated solenoids function together as part of the transmission’s internal control system. What has made this experience even worse is the lack of transparency and documentation. Most communication from Endurance has been verbal only, and they refuse to provide detailed explanations or coverage determinations in writing. Customers should not have to fight this hard to understand why a major repair is being denied.

    All maintenance on my vehicle has been performed through GMC dealerships, and I upheld my responsibilities as a contract holder. Yet when I needed coverage for a major transmission failure, I experienced delays, inconsistent explanations, and what appears to be a denial inconsistent with the actual contract language. I strongly encourage anyone considering Endurance to carefully review their contract and understand that even when coverage wording appears clear, you may still have to battle to get repairs approved.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Clinton. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoverageSales & MarketingPriceStaffEase of UseRates

    Reviewed May 11, 2026

    I have an older vehicle that has lower mileage & wanted to have a good warranty coverage. I tried a couple of other known companies out there. I was not really satisfied with what they offered for the cost & ease of using them. When I checked with Endurance to see what they offered I was most impressed with the coverage, deductible & cost! It was just what I was looking for. As an older woman, I feel very good about the decision to switch to Endurance. It makes me feel secure out on the road if I have any problems. The price met my budget. The Representative was very knowledgeable & talked with me like I was a friend. She was not doing sales pitch, she was genuinely concerned with my needs.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Alisa! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    CoveragePriceStaffRates

    Reviewed May 11, 2026

    Everyone I spoke to was great. Everybody answered all my questions and got me taken care of. I signed up with Endurance Warranty about a month ago and the price was all right. I wanted to make sure that if anything happened, I have my car covered and we'll see what happens over the next four years. Normally, an extended warranty program says they cover everything, but when someone gets right down to it and need them, they're not there.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Wayne. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 11, 2026

    I got coverage from Endurance Warranty for the powertrain and electrical. The representative who helped me get everything set up was professional. She was extremely informative and helpful in my understanding of the whole process.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Richard. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed May 11, 2026

    I had a different auto warranty and when I signed up for it, the rep told me they were going to cover all the stuff, but when I tried to use it, they didn’t cover anything. When I signed up with Endurance, it was easy and the customer service rep knew what he was doing. Any questions I asked, he had an answer right off for me. The price is great and I have the warranty on two vehicles.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Lita. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 11, 2026

    I was looking for insurance, and I went through everyone that I knew of. I went on Google and looked it up, and it showed me, Elephant, Endurance, Insure, and some other ones. I just clicked on Endurance, and I went forward with it. A guy helped me. This is not my first time getting insurance, and he was the coolest person. He was so down to earth, like I knew him. It was lit.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Michelle. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2026

    The lady that I talked to was friendly and was informative of what I needed to know. She was super nice. So, I liked that. I talked to some of the other companies and half of them couldn't speak English. I didn't understand what they were saying. They didn't even know what was really going on. When you ask a question, they don't know how to answer it. But the Endurance lady was great at all of it.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Shane. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Coverage

    Reviewed May 10, 2026

    Endurance sells PEACE OF MIND. Their service (and I do mean SERVICE) was exceptional—but what blew me away? How reasonable the monthly fee IS. As a single person I no longer give concern to the “what if’s” of car ownership! I’m covered should my transmission tank on me….thanks for such a great service and product.

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    Endurance Warranty
    Response from Endurance Warranty

    We're blown away by your positive words, Katherine. We appreciate the time you took to write such a detailed review. Thank you! - Endurance

    Verified purchase
    CoverageTechPriceStaffRates

    Reviewed May 10, 2026

    Our car which is a 2012 Cadillac SRX is getting a little older, and I keep it in really good shape. I normally take it to the dealer for everything that it needs. We’re retired and on a fixed income and if we had a catastrophic repair, then that would really take a lot from our funds every month. I wanna protect ourselves and we went with Endurance. The rep who signed me up was very helpful and cordial. She was not pushy at all. She did a good job, other than I forgot to ask her about the $300. I saw on the tube right about the same time we got the contract that they had an offer of $300 off. She didn’t mention that to me. Hopefully, they’ll be able to honor that. The price was a little bit high and I wish the policy had more coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Rick. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer Service

    Reviewed May 10, 2026

    Endurance’s customer service was good. The gentleman was able to answer my questions. It was a good experience. I didn’t feel pressured. Signing up with them was easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Emily. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    PriceStaffRates

    Reviewed May 10, 2026

    I did some research, and I liked the perks and the price of Endurance. The rep who helped me sign up was great. I've been with them for a couple of months now.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dieter. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    Staff

    Reviewed May 10, 2026

    My boyfriend recommended Endurance to me and told me that they're really good. I decided to purchase it. The sign-up process was good. The rep was really nice. He explained everything and everything was great.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Imelda. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 10, 2026

    Signing up with Endurance was good. The reps I worked with were professional.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Roy! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceBillingRatesValue

    Reviewed May 9, 2026

    It was my first time buying a Mercedes-Benz and knowing how much repairs and everything else can be on them, I was interested in possibly getting an extended warranty for it. I was gonna go through the dealership but I was at work. I had some time and I started googling it. Endurance came up, so I read through it a little bit. I started talking to the guy who called me, and the next thing I knew, I was breaking out my credit card. The guy was good and I made a decision without even talking to my wife. The thing was, I wasn't gonna be able to get back with that guy who'd already invested time with me. I don’t wanna call back later tonight or tomorrow, and then somebody else just takes credit for all this guy's work, either.

    I had a nice conversation with the gentleman. It sounded like a good deal and Endurance had good reviews. People were happy with the service. Price-wise, it was reasonable for what you're paying and what you actually get. It was a very good value. I’m paying for this plan for four years, and the fifth year is free. The plan became available a month after I signed up for it. It was a great experience with Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Jason! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Customer ServiceCoverageRefunds & PayoutsStaffTransparency

    Reviewed May 9, 2026

    Updated on 05/31/2026: Endurance said it took 6-8 weeks to process a refund. Well, after 10 weeks I called and they said I'm not getting a refund BECAUSE they deducted claims from the amount due me. I've never heard of an insurance policy that deducted claims from a cancellation refund. It's not how insurance works under normal circumstances. Then, they didn't have the courtesy to let me know, I had to call again.

    Original Review: When I selected Endurance I thought I was getting the best. I had to cancel the coverage as I bought another car and They tell me it takes TWO MONTH to process a refund. In an automated world that is absolutely ridiculous. Over six weeks have gone by and no refund and not very helpful when I call. I'm disappointed in the company to say the least.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Mary Alice. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    CoverageStaff

    Reviewed May 9, 2026

    I had a good experience with The person that helped me, was very detailed about how the insurance works and what this insurance covers. I believe that I made a good choice with this Endurance insurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Lloyd. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    CoveragePriceRefunds & PayoutsStaffBilling

    Reviewed May 9, 2026

    I have a 2018 vehicle that did not have any coverage. It’s been totally paid for since we bought it and it has very low mileage, but I can't afford if a transmission went out. I needed something to cover it. I had a policy with another company, and I wasn't happy with what they were charging me. I looked at three or four companies and found Endurance to be a little more reasonable since I am a widow. It was cheaper for me to make a monthly payment than a huge payment at once. Endurance explained things very well and the rep I signed up with was very nice.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Priscilla. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingMaintenanceStaff

    Reviewed May 9, 2026

    I called CarShield and had an uncomfortable phone call as they had too many questions. I kept seeing Endurance on the television, so I decided to call them. The people I talked to were courteous and gave me the information I needed. They also gave me a discount and it was easy to communicate with them, which was the biggest thing for me. It wasn't pushed and I didn't have to make a decision right then. So, I went with them and I’m very satisfied. I had to put 1,000 miles on my vehicle first and once that happened, I made a phone call, gave them my mileage, and I got the contract. One time, I called to inquire if they covered a certain thing and their rep said that my coverage is covering everything except maintenance. All in all, I would tell my friends to get Endurance. They're the ones you should have.

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    Endurance Warranty
    Response from Endurance Warranty

    Dorothy, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    CoveragePunctuality & Speed

    Reviewed May 9, 2026

    I had difficulties signing up for Endurance at first, but after we worked everything through, then it was okay. I gave them my miles and everything. I paid them money. Then I had a seven-day waiting period versus a 30-day waiting period on this one here. When my truck had a problem, I couldn't get it fixed because of the mileage. So, I was pissed about that. They were like, “That's not the mileage that we have.” I said, “That's the mileage that I gave you. Nothing has changed." So, we went back and forth with that. I talked to about four different people. After that last one, then they addressed it well.

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    Endurance Warranty
    Response from Endurance Warranty
    We appreciate your feedback, Latita. If you would like to discuss your experience further, please reach out to us at feedback@endurancedirect.com. We would love the opportunity to resolve any issues.

    Thank you, The Endurance Team

    Verified purchase
    CoverageStaff

    Reviewed May 9, 2026

    I needed an extended warranty on the type of vehicle I have. I had seen certain things that Endurance did that I liked. My signup experience was good. The person that I talked to explained everything well. They helped me understood better. I was impressed with the warranty that they have. The one that I got covered my whole vehicle. Everybody doesn't give you that.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Leroy! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechRefunds & PayoutsStaff

    Reviewed May 8, 2026

    I attempted to cancel my contract and request a refund after my vehicle was totaled, as there is no longer any need for the warranty coverage. During the call, the representative repeatedly tried to persuade me to keep the contract active, which I found confusing given that the vehicle no longer exists. I was simply trying to move forward with the cancellation and refund process based on the circumstances.

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    Endurance Warranty
    Response from Endurance Warranty
    We appreciate your feedback, Kimmie. If you would like to discuss your experience further, please reach out to us at feedback@endurancedirect.com. We would love the opportunity to resolve any issues.

    Thank you, The Endurance Team

    Staff

    Reviewed May 8, 2026

    Tabitha G was awesome! She gave me all the information I needed and some that I didn't know about that was also helpful. She's a great asset to your company. Thanks for the help. Tabitha, great job!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Erwin! We will share this with our customer experience team and Tabitha to let them know to keep up the amazing work. - Endurance

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    Verified purchase
    PriceRefunds & PayoutsMaintenance

    Reviewed May 8, 2026

    Endurance warranty isn’t worth the paper it’s printed on. I got this warranty to not have to worry about my vehicle breaking down. I have had a claim for months now that they keep asking for more paperwork and any reason not to pay for my transmission. When I first got my plan they said if I was not happy I could get a full refund but I asked about a full refund because they haven’t done a damn thing for me and they said it would be prorated. I wish I had never signed up with them. Now they want to keep some of my money even though all they’ve done is make my life harder. I’ve Been without a vehicle 2 months now and the claim has Been in for 6 months. Don’t waste your time or money. I would give them a negative 100 if it was possible.

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    Endurance Warranty
    Response from Endurance Warranty
    Hi, Juan. We're sorry to hear about your experience and understand your frustration. Our goal is to provide quality service and resolve claims fairly. We regret that this situation was not handled to your satisfaction. To assist you further, please contact us at feedback@endurancedirect.com with your details, and we'll review your case and work to address your concerns. Thank you,

    The Endurance Team

    Staff

    Reviewed May 8, 2026

    I would like to extend my appreciation to the support I got from Courtney **. She was a great help to me and for your company.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Warren. We're happy to hear that our team provided you with excellent service. - Endurance

    Staff

    Reviewed May 8, 2026

    The person who helped me was very knowledgeable & assisted me as much as possible.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, James. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    Customer ServiceCoverageStaffTransparency

    Reviewed May 8, 2026

    Excellent customer service representation. Knowledgable and thorough explanation of a policy. We will forward information of Endurance to others who need car insurance coverage. We expect to cover any future automobiles with Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Rebecca. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    CoverageTechRefunds & PayoutsBilling

    Reviewed May 8, 2026

    I have read so many negative reviews about endurance on different Facebook posts and things of that nature. My personal experience 💯💯💯⭐️⭐️⭐️⭐️⭐️. I have a 2017 Cadillac Escalade ESV.. It took less than 5 hours for my shop diagnosed. Send my claim over and for Endurance to honor my policy and even fixed My strut, which I had no idea was leaking. So My advice is do your own research. Make sure you make your payments and make sure your checks for your vehicle all handled, go to an ASE Certified mechanic..THINGS ARE ABSOLUTELY BRILLIANT... I am not paid for this review!!! THEY SAVED ME!!! THANK YOU ENDURANCE

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, Trey! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Verified purchase
    CoveragePriceRefunds & PayoutsStaffRatesRental Car

    Reviewed May 8, 2026

    My car is older and there was no warranty on it. If something would go down, I didn't want to have to come out of pocket with spending all of that money to get it repaired. I decided to go with Endurance and I signed up two weeks ago. The lady that I spoke with was very knowledgeable and attentive. She gave me multiple options. The policy that I got includes roadside assistance and reimbursement of car rental for up to a week. The price is reasonable at 170 something a month. At the moment, I feel pretty good about them, though I don't know how things will work if I have to put a claim in.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Sherry. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed May 8, 2026

    I did research on other companies, and Endurance was the only one that pretty much handled all the claims themselves and not a third party. I've been with them for two years now, and their customer service has been good. I had one claim, and they paid it, so I was good.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Bobby. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaff

    Reviewed May 8, 2026

    I was signed up with another warranty company, but it was month to month. So, I called Endurance and signed-up for a three-year program. I've been with Endurance for about three weeks now. The rep who assisted me was so nice and friendly. I like the incentives and the low deductible that he gave me. He also gave me extra miles on my vehicle and all of the discounts for my age and my the dual cars. Plus, he gave what was due since my friend referred me.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jacqueline. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 8, 2026

    The individual at Endurance who set me up was excellent. Their service has been excellent as well. I would highly recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    Alex, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Rates

    Reviewed May 8, 2026

    Endurance is one of the top companies, and it caught my interest since my vehicle was coming to the end of its factory warranty. Signing up online was easy. I'd recommend it to others.

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    Endurance Warranty
    Response from Endurance Warranty

    Frans, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    CoveragePunctuality & Speed

    Reviewed May 7, 2026

    I have had Endurance coverage on two different vehicles since February of 2024 and have attempted to get a claim on both vehicles and have been refused coverage both on engine items. This company is a major RIP OFF. They don't cover nothing that I have ask about.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Dennis. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    CoverageRefunds & PayoutsStaffCoverage - Components

    Reviewed May 7, 2026

    Hello, my auto claim ** was denied due to pre existing per your staff. I spoke with Mauricio and Mersades. I was advised that a supervisor would be in contact with me in a few hrs and that never occurred. If this would have been explained to me when I was sold this Elite plan I won't have paid for it. Please reconsider my claim as this is the first time I've ever used this coverage. The items that need repair should not be considered pre existing as this seems like an unlawful scheme to not pay claims. I will seek legal action if this issue is not resolved to my satisfaction. - Xzavier

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    CoverageRefunds & Payouts

    Reviewed May 7, 2026

    Do not want them, they did not pay my claim on the vehicle I had covered.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Travis. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Staff

    Reviewed May 7, 2026

    Karolyn was extremely helpful. I recently lost my job and wanted to cancel my service. But I really wanted to keep it. So she set up a deferment so I could continue my service. Thank you so much Karolyn.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Eric. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Customer ServiceStaffTransparency

    Reviewed May 7, 2026

    Called customer service today and my representative was delightful. She answered all my questions and even sent me a copy of my updated contact without me requesting it. She was professional and went above and beyond my expectations.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Alakisha. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Customer ServiceCoverageSales & MarketingPriceRefunds & PayoutsStaff

    Reviewed May 7, 2026

    Current customer service personnel is helpful in trying to get me a full refund because I specifically asked that even paying the premium for having a lift kit and 35" tires am I covered and sales replied yes I am covered. Turns out they have a 4 inch overall limit so my coverage is void. So be cautious if you have anything after market even a radio because they will find a reason to void coverage. I put yes recommended but with a enormous caution sign.

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    Endurance Warranty
    Response from Endurance Warranty
    Thank you for the review, Aldo. Thank you for saying you would recommend us. Your review is really valuable to our business, and we would be grateful if you'd consider updating your rating to reflect your review.
    Thank you,

    - Endurance

    Claims HandlingCoverageTechSales & MarketingBillingHonesty & Transparency

    Reviewed May 7, 2026

    "Don't be misled by the high-budget radio ads. Endurance operates on a system designed to collect your money while making it nearly impossible to get a claim approved or even cancel your policy. Like other 'extended warranty' giants, they use complex fine print to deny legitimate repairs, often leaving the owner with a massive bill and a worthless contract. What is even more predatory is their cancellation process; they make you jump through endless hoops just to stop the monthly payments. For anyone trying to manage a budget and keep a vehicle on the road, this company is a liability, not an asset. Save your money and build your own emergency fund instead of trusting it to a company that prioritizes their bottom line over their promises."

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Refunds & PayoutsMaintenance

    Reviewed May 7, 2026

    Hi I’m Carleen **. I been paying my warranty loyalty for month now. Never used the warranty at all. My transmission went and they found some loophole not to pay for repair. I’m 67 years old. I feel they took advantage of me and the repair is over 5000 dollars and I paid well over that and now the don’t want to honor my claim.

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    Endurance Warranty
    Response from Endurance Warranty
    Hi, Carleen. We're sorry to hear about your experience and understand your frustration. Our goal is to provide quality service and resolve claims fairly. We regret that this situation was not handled to your satisfaction. To assist you further, please contact us at feedback@endurancedirect.com with your details, and we'll review your case and work to address your concerns. Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceTechBilling

    Reviewed May 7, 2026

    My Kia Sorento was out of warranty and I called Endurance, and they signed me up. I’ve had them for about four years and they come through every time. I had a couple of claims and I just took the car to the mechanic and he did the work. He sent the bill to Endurance and they sent back the money.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, John. Thank you for your continued trust in Endurance. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed May 7, 2026

    With our car, we don't turn around and travel very far. We don't even put 20,000 a year on it, but we felt as if we needed a warranty because our car was getting older, and the old warranty was getting ready to expire. I saw Endurance's ad and when I went pricing for the different warranties, theirs came in the best. So, that's what we went with. I filled out my application online and navigating the website was very easy. We're happy with Endurance Warranty. We've had two claims wherein the water pump and the timing belt had to be changed and we had no problem. They were very timely. From the time that we filed the claim to getting it fixed and having it paid and receiving our car back, it was excellent.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jacqueline. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Coverage

    Reviewed May 7, 2026

    Getting everything set up with Endurance Warranty was a great experience. The process was very easy. Their was telling me everything that I needed to know about it. I was looking for bumper-to-bumper coverage and that was what I got. I was told I may start to use the warranty after 1,000 miles and 30 days.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Gregory. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPrice

    Reviewed May 7, 2026

    I'm always receiving mailers, including from Endurance Warranty and saw it on TV as well. I wanted to add some coverage, so I called the number that was there on the mail that I received and the signup was easy. They asked me some questions, and I answered them. There was nothing that I didn't have access to answer. For instance, they asked about my odometer reading, which I went to my car and got. They also asked me the make, model and year of the car, which I gave them as well. They told me that I qualified for the superior plan, so I hope that's what it is now. With that level, I will have so much coverage with only a $100 deductible. I got the roadside assistance and the towing. I haven't reached the 1,000 miles yet, but I will let people know about Endurance Warranty if something happens to their car and that things depend on which level of coverage they have.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Arthalia. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Claims HandlingTechStaff

    Reviewed May 7, 2026

    I previously had my extended warranty with Endurance and I wanted to continue. So, I recently signed up for another contract. When I needed to submit a claim, I had the mechanic handle it and the process was excellent. Their reps were excellent as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Latoya. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Tech

    Reviewed May 6, 2026

    They were horrible. I had a transmission problem. They dragged it out for a week. Amco told me The Tech guy told Them they had to Drop the Transmission. That's when I was hooked. They denied the claim On a technicality. I was stuck paying $5,500. They are a bunch Of liars. I had no choice, they set me up. Bad people! Stay away.

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    Response from Endurance Warranty
    Hi, Michael. We're sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at feedback@endurancedirect.com, and we will be in touch.

    Thank you, The Endurance Team

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    CoverageSales & Marketing

    Reviewed May 6, 2026

    You guys are one big rip off. There's a one in seven chance that you'll cover the part that needs to be replaced and you only cover a fraction of the service or part. You guys have the biggest scam going on the internet next to carshield.

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    Response from Endurance Warranty
    Hello, we're sorry to hear about your experience. We'd like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you, The Endurance Team

    Resolution In Progress
    Verified purchase
    Staff

    Reviewed May 6, 2026

    A couple of my family members have warranties with Endurance, and when I decided to go with it, the process was easy. The rep was very helpful and knowledgeable.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Shanae. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    Customer ServiceClaims HandlingCoverageTechSales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingEase of UseHonesty & Transparency

    Reviewed May 6, 2026

    I purchased an Endurance warranty for my 2012 Infiniti QX56 after being told it was essentially “bumper-to-bumper” coverage. I paid nearly $4,800 for the plan, and so far it has not paid for a single repair claim. I recently attempted to file a claim for front CV axle assemblies. The CV boots were NOT torn or damaged, which according to the contract should qualify for coverage, yet the claim still went nowhere. The maintenance benefits are also extremely misleading. They advertise up to $50 toward oil changes, but every oil change requires pre-approval BEFORE the work is done. Most quick oil change places are not willing to stop everything and spend extra time calling a warranty company for authorization on a basic oil change. If you get the service done first and try to submit a receipt afterward, they deny it because it wasn’t pre-approved.

    Another major issue is that they require prior authorization for repairs, but they are not open 24/7. So if your vehicle breaks down on a weekend or after hours, you are put in a terrible position. Either leave the vehicle sitting until they open, or pay out of pocket and risk denial. What upset me most was the sales process. During the original sales call, they repeatedly described the coverage as comprehensive and “bumper-to-bumper.” When I later called to dispute denied claims and referenced those conversations, I was told they could not access the recorded calls — despite informing customers during calls that the lines are recorded.

    I personally feel like I paid $4,800 for almost no real value. To make matters worse, by the time I realized how difficult the claims process was, the contract was mostly paid off already. When I asked about cancellation, I was told I might only receive around $1,000 back. My advice to anyone considering an extended warranty: Do NOT assume “bumper-to-bumper” means everything is covered. Read every covered component carefully. Do NOT pay most of it upfront if you can avoid it. Use a credit card if possible for additional protection. Understand that prior authorization requirements can make even simple benefits difficult to use.

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    Response from Endurance Warranty
    Hi Barclay, we're sorry to hear about your experience. We'd like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaffRates

    Reviewed May 6, 2026

    I have Endurance on my wife's car. She's gonna retire and we're not gonna buy a new car for her, so I wanted to have her covered. Endurance was rated number one, and I signed my wife's car up a month ago. I started online, then the representative called me. Everything was very good.

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    Response from Endurance Warranty

    Thank you for your 5-star review, Nick! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    CoverageTechPunctuality & SpeedStaffTimeliness

    Reviewed May 6, 2026

    Signing up with Endurance was pleasant. The policy was easy to understand. The rep told me that there was a waiting period and that was a good thing to know. It was pretty helpful. Endurance is a lifesaver. I've had to use it for my air conditioning. It's quite hot in Saint Louis. Filing the claim was pretty easy. It took no time. I didn't know that it was going to get approved so quickly. I contacted them first, because the dealership was gonna close, just to make sure. Then, when I got up the next day to let them know that Endurance said that they would cover it, they said that Endurance had already approved it. I would recommend Endurance to everybody. I'm trying to get my little sister to join in too.

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    Response from Endurance Warranty

    Thank you for sharing your positive experience, Avon! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    CoverageSales & MarketingPriceStaff

    Reviewed May 6, 2026

    I looked Endurance up because my coverage had gone out, and my coverage has expired. I saw advertising for them. I did some research and saw that they're the top one that takes care of your car. So, we went with them. We got bumper-to-bumper and so far, it's okay. The cost is very doable.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Andrew. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Tech

    Reviewed May 6, 2026

    I looked into acquiring an auto warranty due to the age of the vehicle and being on a set income. Signing up with Endurance Warranty went okay. Other providers provide second-hand labor.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Gary. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 6, 2026

    I signed up with Endurance Warranty a couple months ago and the experience was good. I didn’t have any problem. I talked to a representative and the process was easy.

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    Response from Endurance Warranty

    Thank you for the 5-star review, David. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceTechPriceStaff

    Reviewed May 5, 2026

    The customer service lady was extremely helpful, in helping to make my transition process in creating a contract with you, Very personable, friendly & accommodating in my quest for information, that made the process easier for me, even though the premium is high.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Colinette. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Claims HandlingCoverageTech

    Reviewed May 5, 2026

    READ THE FINE PRINT. I needed top engine work done (cam, lifter, rockers) on my truck, and on the day the Endurance guy came to the shop to inspect my truck (after the engine was torn down so they could make sure it was the issue I filed a claim on), my claim was denied due to a modification... I made a tire switch, not a lift kit, but a tire switch from a 265 truck tire to a 275.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Avery. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Staff

    Reviewed May 5, 2026

    Izzy was very helpful today with assisting me with my auto warranty after I want to cancel it, I ended up keeping my extended auto warranty. We need more agents that are knowledgeable like IZZY.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Lindsey. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    CoverageTechPriceRefunds & PayoutsMaintenanceStaffBillingRatesRental Car

    Reviewed May 5, 2026

    I am a 66-year-old 100% disabled veteran that uses a wheelchair. We have a 2020 Ford F-150 pickup truck to carry my wheelchair. Our vehicle carries a transmission model that has been prone to serious breakdowns requiring complete replacement of the transmission that Ford has been aware of and refused to acknowledge or correct for years, leading to many CLASS ACTION LAWSUITS against the Ford corporation for redress to owners of these vehicles, which we have joined. Our truck suffered such a breakdown a month ago.

    We have attempted to have the transmission replaced using the ENDURANCE AUTO WARRANTY that we have had and been paying monthly on for YEARS. Endurance said that they would not authorize the repair or replacement of the transmission UNTIL THE TRANSMISSION WAS COMPLETELY TORN DOWN FOR INSPECTION. The repair service complied with this requirement against their better judgment as it would leave the transmission completely disassembled and unable to be reinstalled in any case, approval or not.

    After inspecting the transmission, ENDURANCE says that it WILL NOT PAY THE FULL COST for the replacement as they claim that WE CONTRIBUTED TO THE DAMAGE BY CONTINUING TO DRIVE THE VEHICLE WITH THE FAULTY TRANSMISSION! WE DID NOT! We sought repairs as soon as we learned that the transmission had a model-wide problem and began acting as the issue is described in the lawsuit filing! With what Endurance, who, as we have all seen claims "NEVER PAY FOR A COVERED AUTO REPAIR BILL AGAIN" is saying they will PARTIALLY PAY for this replacement transmission would leave us owing $4000-5000 OUT OF OUR OWN POCKET! There is no way that we can afford this on our fixed income!

    Aside from this, we have been having to pay $30.00 A DAY FOR A RENTAL CAR FOR THE PAST MONTH WITH NO IDEA HOW MUCH LONGER WE WILL HAVE TO OR CAN AFFORD TO CONTINUE! Endurance is also facing many complaints and lawsuits themselves for exactly what they are doing to us having done to so many others! We wish that we had known this before! But, somehow, when we checked before signing up, as we do, the Better Business Bureau gives them an "A to A+" rating! How, we do not know! Do not trust Endurance Warranty company! We have learned that many dealers and repair shops will not deal with them at all over past and continuing problems! We now understand why! We have all of the documents relating to this issue available!

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    Customer ServiceStaff

    Reviewed May 5, 2026

    I thought my experience with the agent was positive. He seemed very personable and knowledgeable. I'm glad I decided to go with Endurance. I have already told my family about my experience and encouraged them to give you a call.

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    Endurance Warranty
    Response from Endurance Warranty

    Cheryl, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    CoverageMaintenanceSales Tactics

    Reviewed May 5, 2026

    I was buying a used Dodge vehicle. It was in really good condition and I wanna keep it that way. Endurance partners with Dodge and I got an extended auto warranty from them. The signup process was kinda high pressure and I don't think there were very many coverage options for me. Because of the year of the truck, I was limited. I would like to have seen basic suspension coverage. I also noticed that the warranty says that if it's not specifically listed, then it doesn't cover it. I feel Endurance targeted Dodge Rams because they don't cover exhaust manifolds, even though they're a $1,500 repair. It's a common issue on the trucks. My mom's got a 2022 with 15,000 miles on it. It’s got broken exhaust manifold bolts. That's something Endurance should put into the coverage. Other than them excluding a couple things, it's a pretty decent value for the money.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Torrey. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer Service

    Reviewed May 5, 2026

    I called Endurance Warranty when I signed up. Everything was easy. I will recommend them to a friend, although I haven't had to use them.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Karen. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Staff

    Reviewed May 5, 2026

    We’ve been with Endurance forever. Signing up with them was very easy. Filing claims has been very smooth as well. We never had a problem. My experience with them has been excellent.

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    Response from Endurance Warranty

    Hi, Tressame. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Verified purchase

    Reviewed May 5, 2026

    My friend, Meryl, recommended Endurance to me. I haven't used them yet. But I like it. I've been telling people to buy Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Merle. Thank you for recommending us to your friends and family! We're glad your sign-up experience with us was a great one. - Endurance

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    CoverageTechBilling

    Reviewed May 4, 2026

    Do not get Endurance!!!!! They suck!! Last week I took my car to the shop. They wouldn’t cover anything that was on my plan and left me with a 600 dollar bill. I have proof they're a joke!!!!!

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Tyler. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceRefunds & PayoutsMaintenance

    Reviewed May 4, 2026

    I have a 2014 Dodge Charger, and it had a lot of miles on it, so CarShield wouldn't even take my car. So I called Endurance and it was easy to sign up with them. They've been very nice. Also, the policy is expensive. It's more than my car insurance, and I have full coverage. But if the car breaks down, you're gonna need it. I made a claim for an oil change on my Kia and was supposed to be reimbursed, but I've never been reimbursed on that. When I transferred it on my Kia to my Dodge Charger, the gentleman said that they would reimburse me or send my money back for that month, because it was 13 days into the month, and I canceled it and got a new policy on the Charger. But I haven't received that yet.

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    Response from Endurance Warranty

    Hello, Duane! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. If you are still waiting to receive your refund or have any questions, please reach out to us directly via feedback@endurancedirect.com. - Endurance

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed May 4, 2026

    Endurance has a lot of roadside assistance. If my family and I are stranded somewhere, they will help us with the hotel, which some other companies don't offer. It was easy to start. However, I wasn't aware that after I make my first payment, after 30 days, that I will have to wait five days before I should make a claim. I have put a claim in a few days after my 30-day payment. I said, “I made two payments already from when I first started to up to 30 days.” But they said something about I didn't qualify because of five days. I said, “Five days? I've been over 30 days.” That's one thing that I never liked. They have to make that more specific. Everything else has been fine, because I haven't had claims every month. I got a good one on the vehicle.

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    Response from Endurance Warranty

    Hi, Laquan. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase
    CoveragePriceStaffValue

    Reviewed May 4, 2026

    Endurance's representative was very nice. I explained to her that I really wasn't sure that it was worth the money, but she talked through all that and explained to me how it was. So, I agreed. She was a very persistent and nice person to deal with. The signup process was fine, and I got a bumper-to-bumper coverage.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Beverly. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceClaims HandlingCoverageTechSales & MarketingPunctuality & SpeedMaintenanceTimeliness

    Reviewed May 4, 2026

    I’ve had a great experience with Endurance. They answered the questions that I had. I know they wanna make a sale, but I didn't feel like they were being super pushy about it. Signing up with them was no trouble. They explained it to me, and it seemed like a good thing. My car is a 2016 and the warranty had already expired on it. Every time, I keep hearing about these extended warranties, and I got a little concerned that maybe I should do something like that, and it worked when I needed. They've paid the two times that I've had to use them with no question. My power steering went out twice, and my air conditioning. And when you're in Arizona, you don't want that happening. They fixed it all the time.

    I had absolutely no trouble filing a claim. I use my dealership still, and they just call Endurance and get the authorization. It may take an hour or so sometimes. I know how insurance is. You have to wait on hold. They've always been able to do the repairs the same day if the parts are in. We've never had to wait an extended period of time to get an authorization. I've had no problems with Endurance. So far, so good. They've covered things that I've needed. I would recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Barbara! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Customer ServiceCoverageTech

    Reviewed May 3, 2026

    I purchased my Hyundai through CarLot and gotten the warranty of Endurance from them. After about a year the car was giving me problems, so I took it to my mechanic and when he told me that he called Endurance, they told me that, that part of the engine is not covered. So, if I paid two thousand dollars upfront and, in a year, they say that it's not even covered, then why keep sending them money when I can save a hundred dollars a month and use it when need the part. In short, Two Thousand Dollars down the drain.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Franky. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    CoverageTechPriceMaintenanceStaffRates

    Reviewed May 3, 2026

    After being a Endurance customer for over a yr I finally needed them for a repair that was for something covered under my warranty which I've had several things that weren't covered but anyways I finally needed them. Took my truck in for a repair to a dealership because they say you can take your car to any certified mechanic and found out while it was covered they would only pay a certain amount towards the repair as they thought the price was high so now what do I do?

    My car's been at shop for 2 days already and if I take it I owe tbh 200$ which endurance won't cover only to have to take it to another shop for another 2-3 days and hope it's cheaper when it's not really because I paid 200$ and my 100$ deductible so it wasn't much cheaper for me and a lot more hassle so long story short I was left to pay almost 550$ on a 1330$ repair. While I'm thankful they covered something I do pay a lot them every month for the security of a warranty and will keep it because it did help. It's just not exactly how they describe it.

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    Response from Endurance Warranty
    Hi, William. When time allows, please send us an email at feedback@endurancedirect.com so we can learn more about how your experience with Endurance could have been better. We appreciate your feedback and your review.

    Thank you, The Endurance Team

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRatesTimeliness

    Reviewed May 3, 2026

    I requested a quote online and received a call the same day and the agent was great. Walked me though the plans and I was able to understand all he explained. Got a great plan for a affordable price. Process was quick and easy. If you have a older vehicle I would recommend checking out Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Peter. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 3, 2026

    Very professional, knowledgeable and personable. Of course I had some initial concerns in the potential value and quality of the product. Jason was very detailed and patient with any questions you may have. He made a big difference with my confidence in my ultimate decision to purchase the coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Michael. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaffBilling

    Reviewed May 3, 2026

    The representative was easy to understand and made me feel he wanted to get the best coverage for my needs. He included both of our vehicles, set up payment and gave a customer service contact number. He went through the few things that would not be covered and explained we can cancel at any time.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Glenda. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Customer ServicePunctuality & SpeedStaff

    Reviewed May 3, 2026

    When I called in, the operator was so helpful. She was very knowledgeable, very quick and very pleasant to talk to. I totally enjoyed speaking with her.

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    Response from Endurance Warranty

    Hi, Melvin. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    Tech

    Reviewed May 3, 2026

    I had Endurance Warranty once before. I tried again. The guy who sold it to me was okay. With the way he talked, I would recommend him to a friend. But I haven't had any experience taking my car to the shop.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Frankie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 3, 2026

    The auto warranty I had was running out. I needed one, and it looked like Endurance Warranty was the best one available. The package they offered me was wonderful. The guy was patient because I'm not the sharpest knife in the drawer. Also, he was very informative. He explained stuff like he was explaining it to a seventh grader, because that's where my skill level is.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Gregory. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 3, 2026

    I did a couple Google searches and reviews, and Endurance looked like they were pretty good in comparison to a couple of others. The rep that I dealt with did a really good job. He was very thorough.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, John. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed May 3, 2026

    Before I got the vehicle that I have now, I purchased a 2020 Land Range Rover and I thought this car was gonna drive forever. I had it for one year, and then the engine light came on. I took it to the shop, and they said my engine was shot. I still owed $30,000 on the vehicle and it was all stuck on me. I didn’t have any warranty because I bought the car as is. I had to make up that money to get rid of the car, and pay for it at the same time. I lost a lot of money with that. So, if I were gonna get another vehicle and if I had to buy as is because it was used, I would never do that again without having a warranty. So, I started looking. Endurance just kept popping up as a commercial, which was why I chose them. The rep gave me a lot of information and left me his personal phone number.

    My vehicle was shaking right as I was driving and I took it in. I told the car dealership that I had Endurance. And Endurance communicated directly with them. I was later told that three of the parts had arrived, but they were still waiting on two more. I did not understand why it was taking so long for Endurance to send that part. I contacted Endurance myself and they explained that the part itself was still in warranty under the vehicle. The dealership wound up getting the part. At first, they thought Endurance was covering it, but Endurance said no, because two of the parts were still under the vehicle’s original warranty. Then the dealership had to make that call and wait for the parts to come in and be sent to the auto shop. Endurance was great and they did a good job on my vehicle. I got it back, though it took a little longer.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Phyllis! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    Customer ServiceCoverageTechRefunds & PayoutsStaffRental CarRoadside Assistance

    Reviewed May 2, 2026

    Three weeks ago, I called Endurance and questioned why they weren't taking money out of my account. They told me I had a 36-month plan and that I'm paid up until November 25th of 2026. I used them for the first time a couple of weeks ago, and I had to put my car in the shop. That experience was pretty nice. I had a rental car, and they said they pay $30 a day for it. I still have to send them the information back on the rental car. I have to take a picture of receipts and email them so I can get a little reimbursement for that.

    For the time that I've been with Endurance, they did me very well. They also said they’d replace a key fob for free. At first, it got a little rocky. I was sitting right outside my apartment door and had a flat tire, but they told me they would not come and help me. I told them I had some procedure done and I wasn't feeling quite well. But the lady wouldn't give me any help. But they finally sent me a tow truck, and the guy got the flat tire fixed for me. Other than that, we've been doing pretty good since then.

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    Endurance Warranty
    Response from Endurance Warranty

    We are grateful that you took the time to leave us a review. We're happy to help you anytime! - Endurance

    Verified purchase
    Tech

    Reviewed May 2, 2026

    The process was easy when I signed up with Endurance. They answered all of my questions. Also, a lot of shops didn't take another auto warranty but they take Endurance. It was convenient too. I didn't have a problem with the services or getting my car towed.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Pierre. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase

    Reviewed May 2, 2026

    Signing up with Endurance was very easy. They were able to answer all my questions. My experience was pretty seamless.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Scott. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    Coverage

    Reviewed May 1, 2026

    This Warranty co. is horrible and will not covered explicit items covered in the warranty. DO NOT USE THEM EVER. Having transmission issues and only honoring one part, although the entire transmission and parts are included.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Stephen. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Staff

    Reviewed May 1, 2026

    Your young customer representative Rynesha, was very pleasant, courteous, helpful and PROFESSIONAL. She is definitely an ASSET to your organization. Thank you.
    Carolyn **

    New Customer

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Carolyn. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed May 1, 2026

    I spoke to the salesperson. They gave me a great quote, everything I need it. I gave my A+. They were very helpful, respectful. I took what they gave me an advancement and I felt what I needed so I purchased it. Thank you very much and thanks to the person who represented y'all. He was a great salesperson.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Erma. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Customer ServiceCoverageRefunds & PayoutsStaff

    Reviewed May 1, 2026

    My name is Don ** and I registered two cars and paid the initial fees. The agent I spoke to told me she could adjust the mileage requirement since we do not drive many miles on either car within the 30 day period to cancel. I called and asked if the mileage requirement had been adjusted, I was told there is no program like that and no adjustment was made. I initiated cancelling the product on both cars. I took the cancellation forms to my Bank. Had them notarized and faxed to the fax number provided. I was contacted and told one car has been cancelled. I asked about the other car and was told that car had not been cancelled??? I then asked if the had received the cancellation form and they said only one form had come in. I called my banker and asked if both forms were faxed and she told me yes and confirmed it. The forms were sent prior to the 30 day full refund policy but one form was not seen.

    I received one car's paid in amount but the second car I received a much lower amount because the policy was in use for a number of days. I would not trust this company at all. I finally spoke to an agent who told me both cancellation forms arrived before the 30 day period, however the customer service agent said only one form arrived and that is it. I gave it one star if I could because they answered the phone.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Don. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceStaff

    Reviewed May 1, 2026

    Customer service is always so helpful and they always explain things too.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Robert! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

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    Customer ServiceClaims HandlingCoverageTechRefunds & PayoutsStaffBillingRental Car

    Reviewed May 1, 2026

    I purchased a warranty package and had made a few payments but was passed the "1,000 miles and 30 day rule and had an issue come up with my transmission and put it in the shop. Shop confirmed it had a issue and reported to Endurance company. They said that since it was a new warranty they needed to send an inspector out. Inspector came out twice. First time he came to see the transmission and said it would have to be removed, taken out and tore apart. At my expense...1000.00. To see if it was pre-existing. After weeks of back and forth dealing with rude customer service agents and denying my car rental claim they claimed the transmission issue was pre-existing even after my mechanic explained to them it wasn't and they still denied my claim. I had to come out of pocket to pay for the restoration of my transmission. I cancelled my warranty with them.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Sabrina. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoveragePunctuality & Speed

    Reviewed May 1, 2026

    So far, Endurance has been a good company that I've handled. Signing up with them was easy and fast. I haven't used my policy yet since I've had no issues with the car, but so far, it's been a good experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Glen. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Claims HandlingCoveragePrice

    Reviewed May 1, 2026

    I’ve been with Endurance for three months now. I thought getting a warranty might be a good idea ‘cause our car was getting a little older. I submitted a claim and everything went fine. I didn’t have any problems at all. They covered everything I needed. It's working well. It’s just a little on the expensive side.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Timothy. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceContract & TermsCoverageTechSales & MarketingPrice

    Reviewed May 1, 2026

    I've seen commercials on TV for so many of these auto warranty providers. I imagined that a lot of them are very similar but the person that I spoke to on the phone pointed out certain things about Endurance that I would get with Endurance that I wouldn't get with other companies, and the other companies might charge me for things that Endurance doesn't charge me for. I went ahead and got both cars covered with Endurance. So far, I'd recommend them though I haven't had to use the policy, and I'm not eligible yet because I have to get the 30 days and 1,000s miles.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Russell! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase

    Reviewed May 1, 2026

    I was satisfied with my sign-up experience with Endurance. It was my first time signing up and it went fine.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, James. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    Reviewed April 30, 2026

    Had my drive shaft fall off and do a lot of damage. They found several small inconsequential items that they used to deny my almost $10,000 claim with.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Ellie. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed April 30, 2026

    I had many questions concerning coverage for my vehicles before receiving it. The majority of those questions were answered in a quick and friendly with little or no waiting. Your prompt, knowledgeable and courteous service were very much appreciated.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Lorin! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Staff

    Reviewed April 30, 2026

    Mr. ** was so helpful to me when he explained my service from your company! Thanks! Have a blessed day! MR AND MRS SCOTT AND PAULETTE

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Paulette. We're happy to hear that our team provided you with excellent service. - Endurance

    Customer ServiceContract & TermsCoveragePriceStaffRates

    Reviewed April 30, 2026

    All I can say is WOW. I was very impressed with the customer service I received when modifying my service agreement. I wanted to get more mileage and she took care of everything I wanted and for a great price. She was awesome to deal with and I will be recommending everyone I know come to Endurance for a policy. Katherine F. took care of everything I needed and was great to deal with. I feel very confident that if I ever need to use my policy that everything will be taken care of. Thank you so much for all your help.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Customer ServiceCoverageRefunds & Payouts

    Reviewed April 30, 2026

    We have had this policy for a little over a year. Never had to use it. We traded in our truck. They have made the cancellation policy horrible. 1. They make you call in to start the process, no cancellation online. 2. The guy on the phone is relentless! He would not take no for an answer! We don't have the truck. We have a new truck and don't need the policy; it came with a warranty. 3. They make you print off a PDF, get the mileage off the truck and get it notarized. 4. They don't tell you how to return it or where to return it to. This was horrible and has been an extreme inconvenience.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Melissa. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 30, 2026

    I called Endurance and another company, and I compared prices. I went with Endurance. My representative, Joanne, was awesome. I'd recommend Endurance. Their pricing was good.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review and the recommendation, Lynwood. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 30, 2026

    I spoke to an awesome Endurance representative on the phone. So far, the coverage has been good. I'd tell people I know that Endurance is the only legitimate company there is out there.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Duane! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed April 30, 2026

    I bought a used 2019 Jeep and since I didn't know the history of the car, I decided it was better to buy a warranty for it. The one offered by the dealer was considerably more expensive than the ones offered on the market, such as Endurance. There was a salesman who contacted me after I expressed some interest online. I felt pressured to sign, but I did sign. I was surprised that there was a maximum mileage limit, which I did not realize other warranties did not provide. I understood that as long as I continued making my warranty payments, I would remain covered. But apparently, the coverage with Endurance ends at 100,000 miles. I did not know that until after I signed up and got the contract.

    I've used the warranty twice, and I was surprised that there were a lot of minor items related to the repair that I had to pay for out-of-pocket. It was not just a simple deductible, but additional charges. The radiator cap was one example but there were multiple other items that I wound up paying for and my out-of-pocket was hundreds of dollars, all the way up to maybe $1,000 of the repair bill. I was a bit disappointed in that, but I was happy that Endurance covered the majority of the repair cost. The warranty works in the sense that it does cover some of the repair costs, but certainly not all. People should shop the market for warranties, but I would recommend they look at Endurance.

    My mechanic was satisfied with Endurance, as long as they responded quickly with an estimate approval. Oftentimes, I'm told that the mechanic has to wait an extended period of time on hold, waiting to talk to a representative from Endurance, which is something that needs to be fixed. It costs the mechanic time and money to be on hold for an extended period of time.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Steven! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    Price

    Reviewed April 30, 2026

    One of my friends bought a Mercedes, and he has Endurance. He said a mechanical cost is expensive. It’s better to pay a little bit money every month. I signed up with Endurance as well and everybody talked nicely. The experience was good. The guy was great. It's little bit expensive though. My friend said he is paying 100 bucks, but his car is older than mine.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Preetpal. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Customer ServiceContract & TermsPriceMaintenanceBillingRental Car

    Reviewed April 29, 2026

    The absolute worst customer experience I have ever gone through. They messed up when I signed up and failed to charge me for the oversized tires on my vehicle. When I made a claim for my vehicle, they discovered this mistake. They wouldn’t give the repair shop the OK to continue working on my vehicle until the payment was processed. Problem is, absolutely no one was ever available to process this payment. Called everyday for a week and was constantly told I was on a call back list, but no one ever called me and no one could process this payment. Mind you, I’m paying $63/day for a rental car. Now I’m $700 in on a rental car, my vehicle sitting at the repair shop and still not able to make a payment for their mistake. Stay away from these losers

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Michael. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaffTransparency

    Reviewed April 29, 2026

    Outstanding information provided that helped meg make a good decision….clear explanation of coverages. Especially the fact that they approved of only only original parts nor grey market materials.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Israel. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Customer ServiceCoverageMaintenance

    Reviewed April 29, 2026

    BEWARE. I thought I had coverage for all engine, transmission problems. Instead, beware of when they say 'ALL'. My car is made with a turbo WHICH, FUNCTIONS, BY A PART THAT GOES INTO IT, CALLED 'THE TURBO WASTEGATE VACUUM ACTUATOR'. My vehicle came up with a error message which, when diagnosed, determines this part is causing the Turbo to stop functioning. When I informed ENDURANCE of the problem and that I was taking this in to be repaired, THEY, informed me that this is NOT a part of the turbo AND THEREFORE IS NOT COVERED. I had to come out-of-pocket to get the repairs done. So all I have to say is BEWARE when they say ALL parts are covered. BEWARE, BEWARE, BEWARE.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Corneld. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    TechPunctuality & SpeedStaff

    Reviewed April 29, 2026

    Rodney was very helpful, very courteous, knowledgeable of my contract and help me very fast

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Diana. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Customer ServiceCoverageStaff

    Reviewed April 29, 2026

    Everything good, I only have one issue I didn't get the package. What the coolant system? But so far, everything else has been covered. That I had problems with on my vehicle. I thought I had the top of the line package. I guess not but very helpful. Every time I call.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review! We appreciate your support and are grateful to have you as a customer, Bob. We're here whenever you need us. Please reach out to us directly via feedback@endurancedirect.com and we would be happy to answer any questions you might have. - Endurance

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    Customer ServicePriceRefunds & PayoutsStaffBilling

    Reviewed April 29, 2026

    Endurance has been outstanding. Their billing has been straightforward and fair. When time came for me to pay my monthly bill, I noticed I had not been charged and to find out, I have met my financial amount with warranty still intact for the remainder of my warranty. This really made my day to find this out! Customer Service Representative was outstanding to explain this to me.

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    Endurance Warranty
    Response from Endurance Warranty

    Hello, Alice! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. - Endurance

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    Customer ServiceStaffBilling

    Reviewed April 29, 2026

    Tabitha was really great on the phone helping me get my bill paid. And letting me know about the new payment system.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Venus. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed April 29, 2026

    If your authorized dealer alternative does not accept 3rd-party payments, do not get this insurance. They will lie and tell you this is not a probeom, but it most certainly is. I have had to call multiple times for reimbursements, with approvals taking 60 days! They do not help you at all. I am still waiting for a payment submitted almost 2 months ago, and even when given the name of the person who assisted you, if they can't find it, oh well! Dawn stayed on the phone with me until she received the email to make sure it was processed with priority two weeks ago. Dawn was asked about this today, and she said, "She does not remember!" Her response was, "Oh well, I can't find it!" Anthony has it today, so let's see how much longer I have to wait. Go to Car Shield!

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Kenya. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceRates

    Reviewed April 29, 2026

    My car has a lot of mileage on it and the warranty has run out. I called Endurance and I was impressed with the way the gentleman on the phone explained what the coverage was and what I would have to pay monthly. He was very clear and precise about how Endurance worked, what I could expect in terms of my deductible. I managed to write down most of it. I don't get that from everybody when I go to find out. Most times, when they finish talking to me, I still don't know what I have. It was easy to sign up. The gentleman took his time, made sure that I understood it, and I found that part to be very pleasant. The marketing ads are about the same as anything else I've seen out there. I just had an opportunity to talk to someone at Endurance, as opposed to being able to talk to anyone else.

    The other one I looked at was CarShield and I didn't get to speak with anyone. I've seen the advertisements on TV, as I have seen ones for Endurance. But I decided to go with them because I was impressed with the price in terms of the coverage I could get. I'm retired and I have a fixed income, so it fits within my budget. They covered me, even with getting a key fob. It was a very good experience with Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Rhoda. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer Service

    Reviewed April 29, 2026

    Signing up with Endurance was pretty smooth and straightforward. When I called in a claim, it went pretty well. My issue got resolved in a timely manner, so I'm satisfied. I'd tell others to sign up with Endurance as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Mario! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase

    Reviewed April 29, 2026

    I signed up with Endurance Warranty online, then talked to a person. It was an easy experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Keneshia. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed April 29, 2026

    I had a head-on collision. I lost my other pickup. I got this other truck, and it had 119,000 miles on it when I bought it, but it was the truck that I wanted. I don't know how the truck was treated but whoever had it, took care of it, and I took that chance. I was watching the advertisements and I saw Endurance. I decided to check it out for a warranty on this pickup. I just decided to go with it and so far, I haven't had any problems with it at all. During signup, I had filled out something on my phone. I started out on the phone, and then a representative called me a few days later and we talked with him and we signed up. He was spot-on. He knew exactly what he was talking about it. He hit me with what I needed with my truck. I was satisfied with him.

    My Endurance policy has kicked in now because we put over 1,200 miles on it since we left home a week and a half ago. I'm putting it to the test now to see how it's gonna hold up and so far, it's been really good. I'd tell others that I've checked around and Endurance's pricing is competitive. There was another one that I checked into, and Endurance takes care of a lot more problems than they do. All they would carry would be just transmission, rear end and motor. Endurance carries a lot more.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kelly. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Customer Service

    Reviewed April 28, 2026

    They were awesome. Call back to switch vehicles and in up saving some money. I recommend these guys to anyone and also Courtney was phenomenal.

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    Endurance Warranty
    Response from Endurance Warranty

    Ramon, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    CoveragePunctuality & SpeedStaffResolution

    Reviewed April 28, 2026

    A simple, covered, water pump replacement has turned into a nightmare of waiting for authorization. Endurance, EPA and the claims departments have not communicated well with each other leaving me stranded for multiple days while all pointing the fingers to the other companies being responsible for the delay in service. 90% of the service reps I spoke to were completely ineffective with Riccardo being the only representative that reached out on all fronts to resolve my issue.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Michael. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    CoverageRefunds & PayoutsHonesty & Transparency

    Reviewed April 28, 2026

    I'm going to be honest. This is the biggest rip off of a company that I have ever dealt with, they lie to you just to get your money then, O"h I'm sorry but that's not covered." Trying to get refunded but getting nowhere. People stay away from these cons. If I could give you a 0 I would.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Jerry. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenanceRatesFollow-Through

    Reviewed April 28, 2026

    A fifty plus years retired auto mechanic, I re-entered the workforce, one that required being deployed on a ship. My vehicles are are aged but well maintained. For peace of mind during my absence from home, I purchased Endurance Auto Warranty. My wife informed me my vehicle developed engine noise. After FaceTime with vehicle running, I suspected a valve train related issue. Vehicle repair facility verified cam, rockers, lifters and related materials and repairs were required. Not only did I pay a $500 deductible but also paid for most of the valve train related parts. Endurance continues to deceive unsuspecting consumers that other than a deductible, they pay nothing. That sure did not apply in my case. I contacted Endurance and was basically advised they didn't agree with the pricing of the replacement parts the repair facility provided. Endurance does not deliver as promised. I have receipts, dates, communication chain.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, John. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Coverage

    Reviewed April 28, 2026

    We have older cars with high mileage. We were in need of a policy and we decided to go with Endurance. Their signup process was very easy. The program already started and as long as we keep our premium up, we would have it.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, Bernice! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Verified purchase
    Staff

    Reviewed April 28, 2026

    We had Endurance Warranty on a previous vehicle. Signing up was easy. Also, the rep was very nice. You should sign up.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Brandon! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    Staff

    Reviewed April 28, 2026

    I spoke to approximately four Endurance reps, and every one of them was highly trained and well educated. They were very nice people. After some discussion, they sold me a plan that I needed. Endurance has been good overall.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Steve! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Claims HandlingCoverageTechStaff

    Reviewed April 28, 2026

    Before our main warranty ran out, we had to use that for a new engine. So, we didn’t wanna get stuck with that. My wife researched things well, and she checked online and figured Endurance was the best one. We've used it once and the claims process was very good. It was very easy. It worked how it was supposed to. I took my car in to get worked on, then I handed the paperwork to the dealer and they took care of everything. The dealer fixed my car while I was there, and I drove away with it. I'd recommend Endurance Warranty to a friend.

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    Endurance Warranty
    Response from Endurance Warranty

    John, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Staff

    Reviewed April 27, 2026

    Gordan was very polite and courteous, helped me with my question and concerns.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Vivian! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

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    Coverage

    Reviewed April 27, 2026

    I am very unhappy with this company. I've been with them for a couple years. I've had problems with my caliper on my car. They said they cover the calipers but then they tell me they're not covering it because it was a little rust on it. They say don't cover anything with rust. So if you have any rest on any parts of your car that needs coverage you're not getting it they're screwing you.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Mark. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    TechSales & MarketingMaintenanceStaffBilling

    Reviewed April 27, 2026

    I've seen some things Endurance Warranty offered were more than what CarShield offered, and that's why I chose Endurance. Signing up was easy, simple. I talked to a good sales rep. He told me what they offered. He was very informative, polite, and patient, because I had to think about it and asked a lot of questions when I did.

    I had an issue, and they handled it great. It was something with my fuel pump. Plus, I've been with the people I worl with for 20 years. I let my mechanic receptionist handle it, and she was pleased with how Endurance handled it. Because she had dealt with other warranties, and she said that some of them were not that helpful or it was hard to get stuff done for another client. So, she was happy with Endurance, too. I was happy that she was happy, and the process of them handling the payment for the repairs on my vehicle. I would tell others that I'm happy with what I've had.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Peggy. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 27, 2026

    I signed up with Endurance in June. I choose it because they all fit, like things I needed with my car for warranty. It was a list of things that they said, like my engine and my transmission are covered. However, since I've been with them, I had something happen to my car, and I called up there. “My check engine light is on.” Now they wanna tell me that my check engine light is only covered under the brake, which I didn't understand. The customer service is okay, but I'm giving them money and it's like if anything happened to my car, they don't service it. Things have been wrong with my car and they haven't covered them.

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    Endurance Warranty
    Response from Endurance Warranty

    We appreciate your feedback, Destiny, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!

    Verified purchase
    TechPriceStaffRates

    Reviewed April 27, 2026

    I didn't get a warranty with my automobile contract and I was looking for bumper-to-bumper, which was what I ended up getting. The signup process with Endurance was easy and the rep was easygoing. The price was good and I would recommend Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Timothy, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Claims HandlingCoverageTechSales & MarketingPriceRefunds & PayoutsMaintenance

    Reviewed April 26, 2026

    Absolutely horrible and do not recommend. I have no idea how this company, that's scamming people is still in business! They denied my claims even though the repairs were covered under my contract. Crazy part is that I had brought my own parts worth $500+. To make things worse, they sent me a refund of $18 after I canceled my contract. Will be leaving a negative review, wherever I can. Going back to Car Shield because Endurance is a scam. Please, please stay away!

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Samad. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoverageTechSales & Marketing

    Reviewed April 26, 2026

    I had the extended warranty when I bought the vehicle through the dealer, and it was about to expire in another couple of thousand miles. I saw the Endurance advertisements on TV all the time and it looked like it was a good deal. Signing up with them went very well, which took about half an hour. If you have a vehicle that needs a warranty, Endurance would be a good place to sign up for.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Elton. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer Service

    Reviewed April 26, 2026

    My car is 15 years old. I never had extended warranty on. I haven't had any trouble with it. It has run good for me, so far. But I thought I should get something on it. I got a thing in my email just saying about Endurance Warranty. I figured I'd call and see about it, and I ended up signing up for it. It was easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Joan. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    Endurance Warranty Company Information

    Social media:
    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd.
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Website:
    www.endurancewarranty.com