Endurance Warranty Reviews

My experience in signing up with Endurance was perfect. I have a leased car and had the warranty through them. The warranty expired and I wanted to continue it because I've used it a couple of times, and I was really happy with the service. They offered other services and made sure that I understood what I was getting. I don't understand all the aspects of the warranty, but the rep made sure all my questions were answered and that he was going to send me a copy of the policy. He was nice and calm and made the conversation comfortable. It was a smooth experience and everything went as expected or more. I really like Endurance.

Signing up with Endurance Warranty was a good experience. They gave us a premium policy. We've just started the policy. It's not even a month old.

I had a conversation with my stepdad many years ago about maintaining older cars because everything was getting so expensive. So, when I finally got in a position that I could afford to get an extended warranty, I did it and I purchased one from Endurance. Enrolling with them was relatively painless until I had to give them my credit card. Other than that, the rep who assisted me went through the whole thing. She told me that the policy was for four years and it wasn't in effect for 30 days. If they found out I was lying, I was in trouble. I got the plan that pretty much covers everything.

On May 1, 2026, I took my 2019 Chevrolet Silverado, which had 76,213 miles, to My local chevy dealer after a yellow warning light came on and the transmission went into limp mode. My local chevy dealer called me the same day and said the truck needed both a new torque converter and a new transmission. My local chevy dealer submitted a claim to Endurance for both repairs on May 1, 2026, under claim #**. The claim was for approximately $8,500, but it has since been removed and I can no longer access it.

I was very happy with the service. The gentleman was very friendly. I highly recommend Endurance

Excellent customer service 👏, he actually went the extra mile to help me figure an issue was having about my truck, that wasn't related to the call.💯💪

I purchased the highest level of warranty coverage they offered. Unfortunately, just four months after I started making my warranty payments, my engine needed to be replaced. The company requested proof of my last three oil changes, so I obtained and submitted copies of the receipts from the shop. My claim was denied because the receipts did not include my name, even though they clearly listed my vehicle’s VIN, license plate number, make, model, and year.

Never, absolutely never use Endurance Warranty. Total waste of time, energy, money and your soul. You will be totally stressed out way more than having to suddenly have repairs. Weeks or months may go by only to be denied for something stupid or they just don't want to pay. Then if, if they refund you your money minus fees, it will take months to get it back. Meanwhile if it's an engine issue, you will be stuck with thousands to tear up your engine, only to be stuck with an non repaired torn apart engine and useless car after your denial. And, you can't get your car back from the dealership that endurance forced you to go to (to go get it repaired) until you pay for the tear down.

I heard good things about Endurance through TV, and I read about them. Some of the reviews were pretty good. I just purchased my vehicle, and I needed some coverage. When I spoke with their rep, it was good. He explained everything and how the policy worked. Endurance is good to have.

Endurance Warranty gave me three options. They were fair. Also, it was easy when they gave me a zero copay. I don't know if they do that for everybody. I haven't used the warranty but it looked comparable, and the rep was good.

The vehicle that I have covered by Endurance has laminated door glass in it and the driver’s window has a big crack on it. I was curious whether they’d cover it because the commercial says all repairs. I called to see and they told me no. I’ve been with them for about five months and I’m not very happy with my experience. I understand they can't cover the whole vehicle from bumper to bumper. But they were a little misleading on the commercial. It’s $450 for a window, but it's all good. People should make sure they do research and check Endurance and understand the coverage, because I did not.

I got an extended warranty in case anything happens to my wife’s vehicle. I saw Endurance in a TV commercial and decided to go with them. Signing up was great and easy. People should try them.

Endurance Warranty is outstanding compared to these other companies who send me something every week, wanting me to try their system. The cost was right up there with the others, and a lot more reliable when you look at some of the bull that the others put in their paper, trying to sell people. Endurance is a very professional organization. Their explanation was outstanding. Also, I know where to get the paperwork out of my glove compartment.

My car was in great shape. It had high miles, and I just wanted the peace of mind to be able to drive for the next 48,000 miles and not have any major expenses. I got a couple of different extended warranty quotes, and I liked Endurance. They had the best program going at the best price. The person I spoke with was very thorough and didn't pressure me. So, that was a good first impression. Endurance made the sign up process very simple and easy to do. They were no nonsense. I would recommend them. I'm very happy with my experience, and I'm glad I've got Endurance.

My sign-up experience was very nice. The young lady was very nice. She walked me through everything and explained things to me. So, it was really nice. I would recommend Endurance.

The sign-up process with Endurance was very thorough. The rep that I worked with did a great job.

I bought my car brand new, and it's going on six years old, so I wanted to protect it. So, I went with Endurance. My son's been with Endurance, and this is my first go-around with Endurance. We're going to see how it works out. It was relatively easy to sign up with Endurance. I liked the plan that if I don't keep the car long, I can just stop. Like if I buy a new car or trade this one in, I like the option to just stop. It worked out well.

Account Manager Gordon ** has very knowledgeable and highly professional skills, outstanding customer service care.

Endurance Car Warranty turned out to be a complete ripoff. I filed a claim for a drive train issue, and even though my repair bill was $3,600, they denied it immediately. They claimed the parts “weren’t covered” under my contract—something they never made clear when I signed up. I paid for peace of mind, but all I got was excuses, hidden exclusions, and zero help when I actually needed them. I would not recommend Endurance to anyone. Save your money and avoid this company.

Promises everything is covered but isn’t. FRAUDSTERS.

In my opinion this is the most overtly deceptive company I have ever had the misfortune of dealing with. Their sales staff is very friendly but leaves out critical information about their product. Their claims department is detectable. They have numerous built in outs to deny claims, outs that are subjective. They prey on hardworking men and women. 2025 they reported over 400 million in revenue while at the same time they report lifetime claims payouts (since 2012) of just over 300 million. That is an alarming disparity that reeks of crookedness. I pray they are investigated by AG office.

I’ve been reading up on Endurance and they have a BBB record and referrals from people I talked to. I decided to give Endurance a try, and they've come through for me. When filing a claim, I contact the dealership and they do a diagnosis. If it’s something under warranty, they'll contact the warranty company, and then they handle it from there. I have dealings with Endurance when I call and ask them about the rental or if I need a tow. But when it comes to the service in reference to the disabled vehicle or whatever is wrong with the vehicle, the dealership and the inspector deal with each other.

I like Endurance. I signed up for full coverage on my vehicle and the reps were cool. They were really nice, very courteous and professional. I'd rate their customer service 1,000. Signing up was simple and I already got a family member to do it as well.

My friend was gonna go with CarShield, but in the city that we live in, every mechanic that they went to won't deal with CarShield. They'd rather do Endurance so my friend signed up with them and I went with them as well. The experience was great. I was pretty clear about the coverage. One of my family member has already asked me about it, and I'm thinking about getting her a plan on it too when she's gonna buy another car.

I had purchased a car, and I just wanted to have extra coverage on it. I heard about Endurance because I googled warranties for cars. My experience with their rep went well. I kept asking a lot of questions, and he was able to answer them to my satisfaction. He was very polite and kind. We touched on different things that we were familiar with. That experience stood out. It made it feel personal to me. I was also satisfied with the price and coverage. They told me the coverage will begin in 30 days and 1,000 miles.

I knew I would have my car for another year, and I knew I was getting up in miles. I thought about inquiring about Endurance Warranty. I called, they gave me all the details, and I signed up for it. It was simple. They said, "We could sign you up right now.” I did it over the phone. They sent me something, I signed it, sent it back, done. I heard later on you got to wait a month before you put a claim in.

I needed coverage and I liked what I heard about Endurance. Enrolling with them was simple. I had a few questions and they were very thorough. The individual explained things to me and answered the questions I had because I had a few. It was the first time I purchased a warranty insurance on a vehicle. It was an easy process and I've had communication online with Endurance. I was pleased.

I just got a new car and a couple of my family members have Endurance. I've been seeing the commercials, and the young man that I talked to was very pleasant and informative. He didn't promise me anything. I couldn't start the payment right then ‘cause I didn't get paid till the 3rd of the month. It was the 1st of the month and he told me that he could hold the price, but not for so long.

My dad has CarShield, and when he uses it, he has to get a referral every time he calls in and get permission to go to whatever auto shop. But with Endurance, you can just go to whatever auto shop, and then the auto shop can handle the transaction for you. You can have them contact Endurance on your behalf and give the contract number and see if the parts and services are covered. So, it's fewer steps.

I had a superior experience. Justin and Gordan were very thorough in explaining the coverage and pricing. Endurance came through for me and my vehicle when other warranty companies wouldn't. I would highly recommend their service with confidence. Thanks, Endurance!

I was told his name would appear, Steven was My Endurance Rep. (Angel) I called and every obstacle was identified and summarily solved. I had started a contract at the same time My wife passed. I had no information from Endurance other than My notes and I made a payment in June. Steven to his time working through every twist and curve. No script, he listened to Me and forged ahead. He took Me from knowing nothing and now I have My policy number, policy has been emailed, and My policy payment has been laid out.

I thought I was handled very professional and with care, Gordan was very kind and helpful, I appreciated him,

1 Star because none is not an option! If you’re considering, do yourself a favor and read this first—because what they sell you upfront and what you actually get are two very different things. From the start, the lack of transparency is glaring. They conveniently gloss over key details when selling you a policy—like the fact that they won’t fully cover dealership labor rates, won’t necessarily approve OEM (manufacturer) parts, and may force cheaper aftermarket substitutes instead. That’s not “coverage”—that’s cutting corners at your expense.

This company will do anything not to pay your claim. Be aware. This place is a scam.

I have my truck in the shop and they are saying I need a new transmission. Endurance is denying the claim cause they said the torque converter caused the transmission to go out. They are willing to “help” with the torque converter but not transmission. Their explanation is that since the torque converter went out and caused the transmission to go out that they will only help with the torque converter but not transmission. Endurance informed me I had to authorize a complete tear down of the transmission to find out why the transmission failed in order to file a claim on original problem or they would close the claim. I had to have the repair shop do a complete tear down of transmission which is about $3.000. Once they did the complete tear down Endurance sent out an “inspector” to look at it. He stated that it needed a new transmission.

My only problem has been getting 1000 miles on my car. I don’t drive a lot it is causing my to drive my car a lot more than I normally would. I am trying to get a thousand miles on my car. I did not know that when I signed up but I am trying. The man that signed me up was really great.

When I signed up with Endurance, it went okay. I've been with them for a month now. Their customer service has been good.

I had an extended warranty when I purchased my car from CarMax, and it was running out. I wanted to have that feel-safe protection, and I went online and checked. It looked like Endurance was the best. I signed up about a year ago and it was a good experience. People should get it. I just had some car problems, and the dealer called Endurance. There were no questions asked. It was fast and efficient. They took care of my car and I just had a little copay. There have been some people calling regarding Endurance and telling me about bad press. But I have not experienced that.

I had bought a used car that was 10 years old, and knew that I needed a warranty. So, I purchased Endurance. I had a $300 off my plan, and so I went with them. The enrollment process was really good. My warranty starts one month after I put in the down payment, and it's good for 48,000 miles or four years. The deductible is only $100. The person I talked to explained everything to me really well, and he was very helpful. We talked about many things, even unrelated to Endurance. So, he was very personable. My policy covers everything from bumper-to-bumper, but it excludes the bumpers. That's how they explained it to me.

I was looking for coverage for a heavy-duty transmission and engine in case something happens, and the dealer told me Endurance was good. I’ve been with them for three years and when I had a transmission problem, I initially thought they weren't gonna cover it and I was annoyed. I never made such a big claim, and it was very scary. I just finished paying off the Armada and all of a sudden, the transmission went out and I didn't know it was $8,000. But Endurance eventually covered it. Somebody had to come out and check it, and the process took a week and a half. Even when my door electronics went out, they covered it. Anyone considering Endurance should go with them.

I signed up with Endurance the 4th of June 2024. I like that I could get towing, and I’ve heard that they're a good company. Their customer service was outstanding. The staff was very knowledgeable, and they told me what’s the best option for me. I would recommend the company to other people.

I did some research and went with Endurance for the price and the reviews that were online. My experience with their rep was excellent and I would definitely recommend Endurance to a friend.

Everything was good with Endurance. It's been about a month since I signed up with them and I did it because they offered more compared to other providers. Their representative was very good and overall, I give my experience 4 stars.

We needed an auto warranty 'cause our car was older. I've seen Endurance on TV so much that I thought it'd be good and the price was good as well. I signed up a month ago and it was easy. The reps were good too.

Don't trust this company; go elsewhere! They denied my first claim after 2 1/2 years of making payments. Without any claims made... Yesterday, they told me I was covered for my R/L Tie Rods and R/L Toe Control links. Today I brought it back to have the work done, and my mechanic called for approval, and they said it's been denied. So, after this denial, I'm on the hook for $2,000.00. Like I said in the beginning. Don't trust this company; go elsewhere! I'm not a spring chicken either, I'm 75 years young!

Amanda ** was very informative and patient with all my questions.

Please, Please for the love of all that is holy do NOT sink your money into this company. They do not uphold their commitment to take care of their customers. Today was yet ANOTHER experience of Endurance exemplifying what a piece of crap they are. Save your money. Invest it in your local politician. I promise they will tell you less lies than these folk. Pathetic.

They have great customer service. The lady that helped me was fantastic. Seem like the warranty is what I wanted we shall see when I have to use it. She took her time in answer all my questions and never made me feel like I had to purchase.

Very pleasant and helpful. She gave me a better understanding of my coverage to continue my membership.

The explanation of the plan is choose was excellent, I look forward to continuing my relationship with them, even though I don't need there services right now, I feel like they was the best decision I made to have them on my side.

I wanted something to protect my car, and Endurance was all over the internet, so I chose it. Signing up was really easy. I didn't have to go through too much. I just paid upfront and pay by the month. My coverage is already activated. It covers everything and I like that I didn't have to go through too much in order to get covered. I have peace of mind. If I need something, it’s there.

My representative was the most friendliest welcoming person she could be. She went over coverage thoroughly. Told me of the discounts I qualified for. My quote was reasonable and I could handle it financially. It was a pleasurable experience.. She cared about me..

I have a Hyundai Tucson, and I love the car. It’s very old and it’s cheaper to fix it than to get a new one. So, that’s what I’ve been doing. I've had a lot of work done to it and I’ve put a lot of money into it. So, I decided to get coverage from Endurance. Signing up was very simple and the man was very nice. But they made me feel like they were giving me a special deal, which they weren't. So, I called back because it says on TV that if it's under 20 years old, it's for the lifetime of the car. But Endurance told me I only had 60,000 miles to go.

When I had taken my car in for some work, I was told that my warranty had expired earlier than it did. And so, I didn’t want to be paying for the Endurance at the same time that I was still covered by the warranty. I called back to make sure that if I did go ahead and cancel it. They had already refunded my money and canceled it last week. But my sign-up experience was great. The rep went through everything and explained everything thoroughly, aside from canceling, ‘cause I had no intentions of doing that. But everything was good. It was also very easy to communicate with them.

I have an aging vehicle. I want major coverage on big parts. Endurance Warranty went step by step as to what my deductible was and what kind of coverage I would get. It's a bit cheaper than the dealer itself. Also, I could take my car to any provider of my choice.

I ain't got the money to pay out of pocket if something happened, like the transmission or the motor blowing up. I saw Endurance on the internet and signing up for the coverage on my truck wasn't bad at all. The rep was good. He explained the coverage and that my truck is approved for 160,000 miles. The policy was activated the day that he took the money out of my bank. The only thing I'd like to have is a hard copy of the contract. I called them but they said they couldn't do it until the first payment. Other than that, Endurance is well worth the money.

I googled the top protection companies for vehicles and Endurance came up as number one. I inputted my information on their website, then they reached out thru a phone call. The rep I talked to was very professional. He was really detailed on all the information, and he answered any questions I had. He was really helpful. At the time, I was only going to think about whether I should sign up, but then my car was already getting high on miles, so I decided that I was going to go with it. He made a lot of sense about it, and he was really patient and very respectful. I went with the bumper-to-bumper coverage and the pricing was very reasonable. I would tell friend and family members who are looking for an extended warranty that, “Endurance would be the place to go.”

Endurance Warranty was way cheaper for the coverage. What they were saying sounded good for under $170, so I went with them. Everything that was covered underneath that price was a good deal to me. However, it was a bit long with the multiple questions. They were repetitive. Other than that, it was good. I know if anything happens, it will be covered. I won't be down one car again.

I've got a 2022 pickup with 132,000 miles and I didn't have any trouble until it hit 116,000. I had to have a transmission and at that time, the Endurance rep said that they couldn't fix it because it was qualified as a commercial vehicle. But I'm a farmer and at the time I signed up, there was no indication that it would have been a commercial vehicle since it's my personal vehicle. So, they said there was no coverage whatsoever and I was out every bit of it. They said from that day on, I could pay the extra and get the commercial policy. So, that was what I did. But that's a poor thing on the people who enrolled me initially.

Great customer service and knowledge of services to meet my needs. No question I had could not be answered. I didn’t feel that I was being rushed off the phone. He went over all the options and had a great sense of humor.

Provided great communication and supported my needs with payment processing and discounts.

They would not pay for services that were allowed and just kept giving excuses. I finally canceled with great difficulty as they did their hard sell to keep me. Then I had to have a form notarized before they would let me close my warranty with them!

I got a letter from Nissan for the car I had bought my daughter when the warranty was expiring. They recommended Endurance, so we signed the car up for their warranty. They worked wonders on her car. So, when it was time for me to do my car, I went to Endurance, too. The enrollment process was pretty simple and straightforward. They were asking me about the car, if it had been any accidents, the mileage, and what kind of coverage I was looking for. They have several tiers that they offered and I picked one of those. One time, I lost my keys, so I called Endurance and they were going to help me get another set of keys. But I ended up finding them so, I told Endurance never mind. All in all, they are on top of their game and they deliver. They're pricey but you get what you pay for.

I've been with Endurance Warranty between three and four weeks. I called and the gentleman I talked to was very nice, and I felt comfortable going with him. He was very helpful and tried to make sure I got a plan that was suited for me. He did a good job.

I knew that my regular warranty was up. I saw their commercial on the TV and it clicked with me. So, I signed up and the was good. The rep who assisted me was really helpful and she went through the whole thing. But I thought they covered the electronic stuff but I had electric mirrors that I had to pay for. I also had to come out of my pocket a couple of times. When my fuel injectors, three, six, and five, went out, I had to pay for that and they were $800 a piece.

I had CarShield for a month and the service writer at the Ford dealership told me Endurance was much better, not to have CarShield. So I had that free month, let it go, and went with Endurance. I did a claim last month. The Ford dealer submitted it and the process was very smooth.

I was getting up in miles and I decided to get an extended warranty. Endurance had good ratings and I signed up with them. The rep explained what I would have to pay and set me up on monthly payments. After this last monthly payment, I won't have to pay again until about a year later. Some of the things I had a problem with, I thought they would pay for, but they didn't. But overall, my experience has been very good. If I have a problem with my car, I have Endurance, and I don't have a problem with them paying what they're supposed to pay.

Enrolling with Endurance Warranty was good. I had a very good tech person who can answer my questions. My vehicle will be 20 years old in four years. How much will it cost me to continue my coverage after that was one of the questions. Also, how does dealing with the dealership and not with another service type company compare with me dealing with an individual. The tech who gave me information was well-knowledgeable about it. I asked him how long he had been doing this, and he was frank. You can generally tell an individual who's trying to bolster themselves. He's very calm and polite about it. He's a good salesperson. Call Endurance and listen. If the comparison isn't good for you, don't worry about it. Keep whatever you have. It's like any other insurance. You might want to have your finger on the button to link this. You're damned if you do, damned if you don't.

I heard about Endurance for years. I went to another company first and found out that none of the automobile dealers in Sumter, South Carolina were doing business with them. So, I canceled that and went to Endurance for my 2016 C7 Corvette. I got the bumper-to-bumper coverage and while I'm still in the 30-day trial period, my experience was great. The other company just couldn't do what I wanted them to do.

I've had different warranties in the past, and this time I thought I would try somebody different. I went with Endurance and the sign up process was very good. The gentleman that I was online with was very pleasant. He explained it all. After seeing all that they do with key fob replacement and windshield, it seemed they do a little more than the other warranty services. However, I'm not sure if I'm getting an actual paperwork on it, or is it just what they sent me online. Other than that, my experience has been very positive so far.

I had gotten CarShield for a while, but I didn't seem to be having any problems with my car whatsoever. So, I ended up letting it go because if something came up, I could pay for it. Then, Endurance told me that they had a good program for seniors. My price would stay the same forever unless I quit and it supposedly had good coverage. My car was was 17 years old now and I didn't want to get a new one. I'm a senior on a fixed income and I know about four years ago I had to pay $1,000 just to get my air conditioning fixed. So, I thought about getting Endurance and talked to my sister about it. I thought it would be the smart thing for me. I don't drive my car very much, but I need it. I was still debating between the CarShield and Endurance, then I googled and it said Endurance had the better policy. So, I went with them.

I've had Endurance in the past. So when my warranty ran out, I went back with them. The signup process was pretty easy. The representative was knowledgeable and asked me questions that unlocked some hidden deals that I could use. I didn't know that I could do a multi-car thing before I talked to him. So I have both my cars registered for a discount. Also, when he found out that I was a past Endurance customer, he put it down as a returning customer and let me know that I could get more discounts.

Endurance experience was excellent. Service Representative was experience in her job, very helpful in assisting me to get a great plan. Excellent customer service skills. I wouldn't hesitate to advertise your company to my friends and anyone seeking a Car Warranty.

I had extended warranty from another company up until the 2nd of February. Since my car has 134,000 miles on it, I said, "I better get another extended warranty." I went to Endurance and got an additional 48,000 miles. They seemed to have a good deal going on, so I took it. Everybody was helpful with the sign up, which took five minutes. Try it. Go ahead.

My 2020 BMW X7 was out of the manufacturer's warranty. I was talking to the rep at the dealership, and he told me if I was going to keep a car like this, I should have coverage. A lot of people come in with Endurance and he said, so far, they've been a good company that takes care of the people that come in. He told me that it covers most of the stuff that regularly goes wrong with the car. I like the amount of things that Endurance covers and that's what made me get it. I don't want to be out of pocket for the repairs if something happens to my car. The signup was very easy. But for somebody that has a car and struggling a little bit, the price is a little high.

We had the maintenance plan when we bought the car, and it expired, so I had to renew it. Endurance was something I could afford. The car place wanted to sell me something else, but they never got back to me. The Endurance representative I worked with was really nice. He was friendly. He also owned a Jeep, and we talked about that.

I joined Endurance Warranty in 2021, and it was great. I paid the $100 deductible. I had things fixed on my car, never broke down on me. If something was to go wrong with it, Endurance took care of it. I left out of Minnesota in ‘24 of June, and I lost Endurance. I went in to make a payment because I was running a little late on a monthly bill, and I went into the website and it gave me Car Care Plan. I pushed it to call. They said they would take it over, and I lost Endurance. Endurance I've seen and heard is 10 times better than Car Care. I was on that for a year or so, and I slipped off of it. I got back with Endurance this past February. I'm so relieved.

Endurance gave me full coverage on my 2018 Dodge Ram. Getting set up with them was fine. I'd recommend them.

I saw Endurance's TV ad, and I gave them a call. I went with them after reading the reviews, and everything was great. The guy I spoke with was good. I wish I can get my deductible lowered but other than that, everything was good.

Vivnetta

The sign-up process was easy. Last week, I signed for it and I'm still waiting on the contract. Endurance was more personable than my previous company. One time, I called to cancel, and the lady shifted me to a different program. The price is pretty decent.

I've seen the advertisements of Endurance on TV, and I signed up for the policy. My experience with their customer service rep was great, and I'd recommend them.

Endurance called me about extended insurance on my car. They were the ones who let me know that the insurance that I had with Nissan had run out, and then the thing about the tariff. They asked me if I wanted to do the extended insurance with them, and they explained how they do it. I liked that I could afford the price. They went by the mileage. But then, I wasn't sure. I didn't sign on right then. I called them back a couple of weeks later, and they went through the mileage again, and it came down to a couple of dollars less. I recently had a claim with them, and it was easy to submit the claim.

I signed up for Endurance almost a year ago and it was being charged on my credit card. Then Visa had a problem with somebody who charged $1,700 on my credit card that I did not do. So they canceled the credit card and issued a new one with new numbers. When the amount of money that was supposed to be charged to my Visa bill came up two months ago, it didn't work because the card had been canceled. So I didn't make those two payments. Endurance canceled me and they said it's easier and cheaper for me to just rewrite the contract. So that's what I did. The sign-up process wasn't easy, but it wasn't hard either. I was on the phone with a very nice gentleman and he walked us through it.

Signing up with them was easy. In fact, I've already told my daughter about it. I'm very pleased with the service and the information. When I asked a question, I got my questions answered. The price that I'm paying is reasonable. It beats the $7,000 bill from the mechanic.

My friend had a Toyota Tacoma that was a little older than mine, and he said Endurance worked well for him. I had run out of warranty, and Endurance was probably the best thing. I also started seeing it after looking into it, so I decided to check it out. I signed up the first time, but I had to back out because it was about $140 and I couldn't afford that. When I tried to cancel, I talked to another representative who said there were other options to lower the cost. I ended up going with the best plan I could get that was similar but covered less.

D'Marcus was very friendly and helpful getting our policy issue resolved, and offered multiple suggestions on how to get our vehicle correctly serviced in a timely manner.

I only had to use Endurance twice in the 2 years that I've had it but they have been there for me each time with no complications. It's good to know that that they are there when I need them and it is well worth the money to feel the security in knowing so.

I am filing this complaint because my warranty claim was unfairly denied despite my compliance with the warranty agreement. I have consistently paid for this extended warranty with the expectation that covered repairs would be honored. After my check engine light came on, an authorized Dodge dealership diagnosed two covered repairs: a motor mount replacement (approximately $2,000) and a cylinder head replacement (approximately $7,000). While the warranty company approved the motor mount repair, it denied the cylinder head claim.

Very deceptive in their contracts. Had a conference call with the dealership and Endurance. The adjuster acknowledged that sensors are covered in their top tier plan but if the sensor is located in any of their generic exclusion items, it is not covered. The claims person was extremely arrogant. Even the service department thought the claim representative was ridiculous.

My truck stabilitrak light came on. Surprise my Endurance policy does not cover this $1,000 repair. Auto service companies are charging labor hours and downright refusing payment for broken auto repairs and they won't cover rental cars leaving me stranded to rent my own vehicle.

When you called Endurance, their rep was very pleasant. She was excellent. She was a very nice lady. They were very detailed to let me know what all the coverage would be. I paid two years, and then I get one year free. The price was reasonable as well. I have roadside assistance and the rental car as perks with my policy. I would recommend Endurance to other people.

Endurance's customer service was wonderful. I love it. I signed up for my warranty four weeks ago. I had one complaint, though. I was told that by July 9th I would be able to get my car serviced, but I didn't know the mileage had to equal out too. So, I was a little bit disappointed not knowing that. But that’s okay. I’ll make do with it.

I’ve been with Endurance for a month now. I googled who is the best, and it came up with Endurance. The sign-up process was easy. It seemed to go fine. We did it all in a conversation over the phone. I gave them the VIN number and the mileage. And they said, “Fine. You're in.” I got a couple of emails from them, saying, “You're on,” and gave me the date. The coverage starts on 7/10 of 2026. And it gave me a mileage that I had to have. I did a whole bunch of driving to get that mileage on there. I called them yesterday ‘cause I'm over the point, mileage-wise. And they took my mileage, and I thanked them very much. When we started out, the cost was more. I said, “That's too much. I can't afford that.” They shook around and came up with a different program. Apparently, they have several different programs that you can have. But everything hit me as being a straight game.

My car is 10 years old now. I had paid for some recent repairs, and I'm not quite sure what might happen. I was looking for an extended warranty and Endurance had a very high star rating, so I contacted them rather than their competitor. I had some questions that I thought might be difficult to answer or find a solution to, yet they did. They were very honest, easy to work with and explained everything in detail. I've been recommending them already.

Endurance Warranty's rep was very informative, made it very easy to understand, and cordial about everything. It wasn't high-pressure sales. But it doesn't matter if it would be high-pressure sales or not. If I didn't want it, I wouldn't take it, even if it wasn't high-pressure. And if he would have been high-pressure and ticked me off, I would have just hung up on him. But he wasn't. I was told that it takes 30 days for it to go into effect. He explained it good to me. I had another person call me the next day asking if I had any follow-up questions. If something goes wrong with a car that is high-priced, the only thing that will come out of my pocket is 100 bucks. The rest of it is covered. Even for an engine replacement.

When I first bought this car, I had Endurance Warranty for two years. It came with the car. After that, I wasn't able to pick it back up with the car payment included. I got my car paid off two months ago. I'm using part of the car payment to pay for Endurance just in case something happens major. Hopefully not. That was my biggest fear. I thought, "I've got my car paid for and something's gonna go wrong and I'm gonna be in a strapped place." And since I've had Endurance, I thought I'd go back with them. The policy covers the main things that I would be looking at as far as costly.

I got an expensive vehicle. I don't really use it, but I have Endurance there for emergency. One of my friends told me about them and they cover a lot of stuff. I called them a few times and they were very helpful. When I have issues, it's covered by the dealer. But Endurance was gonna cover it if I didn't have the warranty by the dealer. Endurance is a good warranty to have. The price ain't that bad and if I get a better rate, that's even better.

As a military combat veteran there’s a saying we use…”it’s better to have it ans not need it, than need it and not have it.” This is how I felt when signing up for this warranty service. I have two fairly new vehicles that have both gone out of warranty. This is like GAP insurance in my opinion… You never know when you’re going to need it.

Ashley was the best your company could ask for by far. She helped me get exactly what I needed.

I’m James, I have a 2006 Toyota Avalon Limited with 125,000 miles. In mint condition the workers at Group 1 Toyota loved it. I purchased Endurance before I purchased car off lot in November of 2025. Had no issues until now. Mind you I’m paying $144.00 faithfully until July 2026. I take it to dealer. Vehicle check engine light on. Car jerking at times. Cool, I have endurance mechanic. Diagnostic was performed. Found out solenoid D getting stuck. Basically need a new transmission instead of them changing it out. They not going to do that. Instead they offer to pay $2500. Tranny $7,000. Wow!!!! What happened to being covered???? They told the service advisor the car 20 years old. Not worth but $2500. Lmao 🤣 plus they not going to pay for the diagnostic. My deductible is $100 dollars due to me getting endurance before I purchased the car off lot.

It's always a pleasure doing business with this company. They deliver what they promised. Done right and on time.

I'm having a great experience with Endurance when repairs are due.

Jordan ** was the best customer service representative I've ever encountered. Very caring, compassionate, funny & knowledgeable. He went above & beyond my expectations. Great rep!

Quick, easy, and very helpful. Was treated well and are very professional. I will enjoy a lovely warranty relationship in the future. The representative was very knowledgeable and was clear in his details. I will recommend to others.

The rep that I dealt with was pleasant to talk to and polite. It was a good experience.

I just signed up with Endurance about a week ago and it was simple. I decided to get an extended warranty after talking with one of my church members who had it on his vehicle. It sounded like a good idea, so I called to inquire about it. The guy explained it to me well. He was very informative, knowledgeable, answered all my questions, and helped me get the plan I needed. I like the coverage so far. It seems like it's good. It covers the engine, transmission, computers, and a lot of the components in newer vehicles. I like the price, although it could be a little cheaper. I also visited the website from the emails they sent me, and it seemed easy to use.

I’ve been with Endurance for a month now. I had Endurance once a few years back on a different vehicle. I was happy for 95% of the time, but one time, with one episode, I wasn't. I had Endurance for three years, and the timing chain went on it. I had it brought to Chevy, and they fixed it, and Endurance came to look at it, but they refused to pay because they said there was no oil in the engine, or the oil was low. I said, “I get all my oil changes through Chevy. Everything's documented from Chevy.” I said, “Whatever oil is in there, it's whatever they put in, or what happened.”

Appears to be legit. Hoping and praying they'll come through in times when we actually need them. The actual benefits remains to be seen. There's not much else to say at this point in time. No need to make false compliment when we haven't had any claims yet. Thank you....

I purchased an Endurance Auto Warranty policy on May 28, 2026, expecting peace of mind and reliable coverage for unexpected repairs. Unfortunately, my experience has been extremely disappointing. During the active warranty period, the air conditioning system in my truck failed, resulting in a repair estimate of approximately $2,700. I filed a claim in good faith, assuming this type of failure would be covered. However, my claim was denied on the basis that the issue was considered a “preexisting condition.” This determination was made without any clear or documented evidence proving that the problem existed prior to my coverage start date.

The customer service was unbelievably helpful. She was the kindest sweetest person I have ever met. She walked me through everything step by step. I should took all the time she needed to go through everything.

Getting set up with Endurance was pretty comfortable. I asked around some local shops I know, and I heard about them. They were very easy to talk to and professional too. I got the bumper-to-bumper coverage, and it was a great experience.

I heard a lot of good things about Endurance and when I signed up, it was easy. I wish it could be cheaper but everything's good. I’m happy and satisfied.

The sign-up process at Endurance was simple. I just called in and told them I was interested. It was seamless. However, there are still some items that should be on the approval deck. Also, there's an issue with having to pay for certain parts. I had a couple of repairs, one of them being engine work done on my vehicle. They did not recover all the parts.

If you’re considering an Endurance warranty, please learn from my experience before spending your hard-earned money. I purchased one of their highest-level coverage plans and faithfully paid $122 every month for over a year because their advertising led me to believe I would be protected from expensive repair bills. When I finally needed to use the warranty, I discovered that “covered” does not necessarily mean your repair costs will actually be covered.

Buyer beware... even when your item is covered and you file an emergency claim it is up to their discretion to determine if you should have your vehicle fixed even if it was in a parking lot with over $800 of items in the bed of the truck... so you should leave the vehicle and wait till they are open to get approval for the fix of your vehicle when your part is covered under the policy.

Katherine helped me with canceling my policy and getting me a refund. She was very quick and helpful. My policy was still within the 30 day guarantee window.

I've had Endurance for almost a month now. This is my second time with them. I was with them for a few years. Their customer service has been good. My claim experience was fine. Things went smoothly.

Absolutely terrible. Don't waste your money. They don't pay claims. Very misleading warranty company.

I researched extended warranties online and read the reviews. Endurance seemed to have the options I wanted, so I went with them. I went with whatever max coverage they had. The rep I worked with was patient. He was also knowledgeable, and he did a good job.

Endurance had good reviews and I had several conversations with the customer service or sales, and I decided to give it a try. I can always drop it if I don't like it. I signed up sometime in June and the warranty went into effect on July 3rd. The rep was good but pushy. I talked to him, and I said I didn't want to do it, but I could not get him off the phone, so I ended up doing it. And when that happens, that irritates me. He brought down the price, but that's the only reason I went with them. Other than pushing it on me, it's a good experience with Endurance.

I signed up with Endurance. But in the first 30 days, I cancelled. The dealership that I bought it from about two years ago had been sending me emails each month saying that I have a 2017 Corvette with 6,000 miles on it, but I might want to think about an extended warranty. I didn't know you could get an extended warranty on a nine-year-old car. So I called them, and they were telling me their coverages. I looked them up online and found they weren't even in the top 10. But the number one rated extended warranty was supposedly Endurance.

I checked the reviews of auto warranties, and I thought Endurance was really wonderful, and they're BBB-rated. And I've heard a lot of good things from other people about them. I have a brand-new car that I just got last year, and Endurance just kept coming back to me. I just started with them a few weeks ago, and I like everything about them. They're on it. They keep in contact with me and give me all the information needed. They're wonderful. The lady who helped me over the phone was really wonderful, and she got to the point and explained everything. I love their website as well. The one that I have is the Supreme. And then they quoted me 139 and 90 cents per month going forward. It's just, overall, satisfactory, guaranteed all the way.

I have never been so disrespected in my 63 years. In selling me the policy I wanted to check with my son in law being a new Widow, I was told my rate would change if I took that 10 minutes, that I could Easily get my money back if I wanted to. I paid. After speaking to my son in law, I was informed I had paid $100 to much compared to the others he has used. So I called to cancel. This was the worst experience of my life. I was called a liar, not listened to at all. Just sell, sell sell!!! And rude beyond comprehension! Never been treated so badly, until I was screaming 'just give me my money back' bp thru the roof I hung up. I calmed down and called back. They had closed my account and said they refunded my money. Salesman should be fired. Endurance is at the top of "screw the widow list".

I tried to call in and cancel my warranty. I was on extended hold and transferred around. When I finally got to the cancellation department, the guy asked how I was doing. As I had been on extended hold, I told him not well, that Endurance was wasting my time and avoiding canceling my contract. This CS rep, rather than helping me and canceling my contract, decided it would be 'cute' to escalate the situation. He continued with his fake 'voice of concern' and refused to confirm the contract was canceled or transfer me to a supervisor. This is an example of customer service at its worst. Up until this time, I was just trying to cancel with no specific ill will towards the company.

My experience was simple, fast. Also successful, I'm happy with the decision I made to chose Endurance.

The gentlemen that helped me answered all my questions and explained the different plans and prices. You also have 30 days to decide if you really want the plan. The only thing I don't like about the service is the fact that you have to drive 1000 miles plus 30 days from date of starting plan. I do not drive that much so it will take awhile to rack of those miles before I can have any work done on my car. Hopefully nothing happens before that.

I was pleased on how the sign-up for Endurance was. The person I talked to took his time explaining what my policy covers, the cost and how to call if I needed to make a claim. I had to go and find my VIN number and mileage on my truck, and he waited till I had gotten it. He made me feel that I didn't have to rush finding it. After we agreed on what was in the contract, he took his time and let me know again what was covered. I do not remember his name, but he let me know how to contact Endurance if I had any questions.

I have an older automobile, and it doesn't have too many miles on it. We’ve heard about Endurance for years. So I got the basic powertrain coverage from Endurance. They quoted me one price, but when I looked at the contract, it was a couple of hundred dollars more. There was a little bit of difference in what was quoted and what was in the contract. They never mentioned it. But when they finally contacted me, or I finally contacted them to find out what was going on, I said that I understood.

I talked to CarShield, but Endurance was a much better deal for me. I decided to go with them because of the copays and there are no surprises. The reps were very knowledgeable about everything and the signup process was simple. I received the contract on my phone but the coverage doesn't kick in until the 17th.

My experience with Endurance wasn't very good. They always say on TV that Endurance pays for the next bill, but it took them four days just to figure out if they were even going to call us back. My car was having issues with the AC unit's compressor, and after I took it in to the shop, they contacted Endurance. They told the shop that it had to be a GM product or the cheapest thing they could find, which was about $300, and that's what they were going to pay. I ended up looking at about a $1,000 bill, and Endurance was only going to pay around $400. They told me they cover this and I'm stuck with the bills. We were without a car for six days. I wouldn't give Endurance the time of day. Anyone considering Endurance should go elsewhere.

Endurance was the first one to contact me, and they offered a good quote. I asked for one through the website after it was recommended that I look into it. My mother is also on Endurance. We talked to the same person and she signed up around the same time as I did. They gave a little bit more coverage on her car. But my coverage is alright and setting up was a good experience.

As a owner of a car we have to have a warranty insurance because nowadays all repairs are very expensive, and it's affordable one to have and I am glad I did 😃😃😃 get them. The Representative will help you decide what plans you need 🙂 and you won't reset it. Satisfaction guaranteed.

Picked this company after reviewing the competition talked with others about service. My time with rep was very encouraging. He answered every question and was very easy to work with. I haven't had to use service yet. Hopefully I won't but is great peace of mind because newer cars have too many sensors and computer controls for me to even attempt to work on.

Bought fantastic coverage for the wife's (newer) vehicle and got an upgrade for my own. Feeling more confident about future issues. The next four years should be worry free. No pressure to buy and great value for the money. Thanks.

I've had Endurance on my Honda for the last five years. It's a seven-year warranty. The only complaint I have with them is that the boots that the axle is on again, and they said, “No, we already covered that. We're not doing it a second time.” And I was unaware of that. That could have been my fault. But other than that, I've been very satisfied with them.

The Endurance lady who signed me up was very good at what she does. It was well thought out, the way she talked about it. My experience was okay. The price was good, ‘cause they gave me four years for three years of paying. So, I was gonna get a year free, which wasn't a bad deal at all.

I saw Endurance on TV, and I decided to check to see how much it would cost. When I signed up with them, it was a fine experience. The rep that I worked with was good. The price was good, and it covered everything that I could think of that could go wrong other than an accident. But it covered any kind of problem that I could foresee. They're big on automobile stuff. I'm hoping that I'm covered for everything I need when it's time.

I just purchased a 2018 vehicle, so I needed coverage. I signed up with Endurance and the process was good. I had to give money up front and I got 30 days to cancel. But I got to put that 1,000 miles on the car. I'm doing it right now, which is a little rough to do. It's been two or three weeks. I’m getting close but it's about $600 in fuel to get the mileage on there. That would be my biggest complaint.

I saw a commercial on TV for Endurance and I had just gotten a new vehicle, which made me want to get the coverage in case something happens. The sign-up process was good. I talked to a lady, and we went through everything. I was told that I have 30 days or 1,000 miles before the coverage starts and that I was enrolled in the Elite plan, which was a new program. This service with Endurance makes you feel better by having something to fall back on. If someone is considering getting it, they need to talk to Endurance.

I couldn’t be happier with my experience with Endurance. This was the second time I’ve used my coverage, and once again the entire process was quick and hassle-free. Rick at the dealership handled the claim submission, and everything went through without any issues. The claim covered a failed motor mount, which I didn’t even realize was broken. After the repair, my truck is driving much better. The transmission had been feeling a little clunky, and while it’s still not perfect, replacing the motor mount made a noticeable improvement. We’ll see how it does going forward, but I’m glad Endurance approved the repair.

It's been years since I enrolled with Endurance. I've never had any problems communicating with them. I've never had to file a claim all these years. I have filed four claims and I was very pleased with Endurance for coverage. But Gossett gave me a problem this last time, but Endurance cleared that up. They charged me for diagnostic service, which Endurance covered it all. I paid Gossett $240. They told me I had to pay that to get my car and then they finally got in touch with Endurance, who approved it, and they've had to pay me that money back. Endurance told me that Gossett always overcharges, and they gave me three other mechanics that I can take my car to in the future. So, I'd recommend them to anyone.

I heard about Endurance through all of their different advertising approaches. And my decision to go with them was based on a cost comparison with more of what’s offered by my dealership and the fact that my son-in-law also has Endurance. So I decided to go with them. The sign-up process was an ordeal for an old guy like me; there were just a lot of questions to be answered, but we got through it. The knowledge of the rep was acceptable. However, I was surprised that they didn't accept credit card payments and required a debit card.

Endurance had unlimited coverage versus a limited amount in other companies for around the same price, which made me decide to go with them. I signed up online a month ago and it was extremely easy.

I had a CarShield, and a Dodge dealer out here does not take it. I heard about Endurance from them. And they’re supposed to have better service. I went with them, and the sign-up process was fine. They were pretty persistent. They came down on the prices a couple of times. I got a good price on it. I pay 30 and I get 6 months free. It's supposed to start within 30 days of my signing up.

I got bumper-to-bumper coverage from Endurance for my Honda CRV. The signup process was great. Kevin from Texas was my rep, and he was great. He explained everything. I had questions, and he answered everything. Luckily, my car is in perfect condition, but I just had a huge expense on my AC that's only six years old. I thought, "Well, my car is six years old." So, that's what I did. I could start using the warranty after 30 days and 1,000 miles. The price is compatible with the other companies. Insurance is insurance. It's one of those things that you don't want to buy but you have to.

My car is over 10 years old and I decided to get an extended warranty. My son had an extended warranty with CarShield and I wasn't happy with their performance. I ended up signing with Endurance and the process was good. I filled out a form online and somebody called me. It was easy and I had no problem. They were very thorough and they answered any questions that I had. They were also quick to send me the copy of my policy and I was very pleased with it. My contract started on June 15th and I had to reach 1,000 miles within the month by July 15th. The coverage would start at that point and I could cancel at any time. I liked the knowledge of the person handling the phone call and answering my questions. I also liked that they appeared to have better policy traits than the one with CarShield that my son had. Based on the information I was told and what the policy showed, it seems like Endurance's policy is good to have.

Updated on 08/18/2026: Update: I sent Endurance an email as they suggested and many weeks later, they never responded. If I could give a lower than one star review, I would.

Customer service was very professional and very detail oriented. He would explain the different plans and made suggestions on what would be best for me. The entire process was quick and easy. Within an hour after registering, I received all the information needed for the plan I chose. Thank you.