Endurance Warranty Reviews

Endurance had decent monthly payments and I didn't have to pay upfront. I also could have put a downpayment down. So I also could have saved my monthly payments as well or lessen the amount. Their coverage seemed comprehensive for the particular car I had. The rep that I talked to was informative. She answered my questions. Things were uncertain for a while due to the business with totaling out my last vehicle. But Endurance was patient. It worked out fine.

The purchase experience was really good. They worked with me to get the price that I could afford, and the person that worked with me was very knowledgeable and understanding. It was the best deal for me. I liked what they had to offer and their coverage.

I had to go back a couple times to get the numbers I wanted but the sales reps were pretty good. I was able to get a better deal the second time I called back.

It was very easy to get started with Endurance. They also had a reasonable price. The coverage seems to be bumper to bumper, so it's like a no brainer. Everything was good.

Most mechanics don't not want to deal with extended car warranties because of the steps and time it takes to get paid direct. In my situation in a case of emergency there is a provision that they had that says if you call and they are closed then you can pay and you will be reimbursed. They close down after 6pm est and are closed on weekends. I paid 425$. Was on phone with claims adjuster for 30 mins and was assured I was getting a reimbursement check for 325$ min 100$ deductible. Waited the 15-20 business days, no check. When I call after 25 business day they say it was denied, no phone call, no email, nothing. They state because they were open on a Friday, when I stood there at night 9 pm when they are CLOSED. Horrible customer service!

I did a little bit of research online to find out which warranty companies had the best reviews and Endurance came out on top. talked to a couple different representatives and I got different information from both of them, but they ended up clearing it up in the end. So, it was all good.

The rep explained everything to me and how the warranty worked. He sent things over email. It was very easy to understand.

I had a nice experience with the rep that I dealt with. My truck has a sunroof and I wanted everything on it to be covered so I asked him about that. He read through the plan and told me that it was covered. He was also able to tell me about all of the features of the policy. The payment plan is also affordable.

The rep wasn't forceful. We had him to call us back on a particular day and time and he did that. He kept his word on it.

I researched Endurance online and compared them to other companies. Then when I contacted them, I liked what they were offering. It was a great experience. They were very professional, informative and knowledgeable. I was satisfied with them.

When they rolled out the different options to me, it was good. I talked to two different people and they explained it the same way. Then, I was able to explain to my husband if we wanted to go further and proceed with this. Also, I have the document of the full coverage in writing, so we know what's covered. I can cancel anytime and I can transfer if I were to sell the car. The only thing that I have a little issue with right now is that I'm on a waiting period of 30 days and 1,000 miles. That's going to be a little bit hard to meet. I'm not driving my car as much as I used to because of COVID and I'm working from home.

Their reps were great. Everything went pretty smoothly.

It was excellent during the purchase. They went through everything. They also answered any question I had and quoted it. Endurance pays even 10 miles before it expires, which is pretty impressive for insurance.

The reps were very helpful and I'm very satisfied with the plan.

I was very pleased with my experience when I signed up. I didn’t have any problems understanding. I downloaded all the stuff the day before yesterday but they did tell me they were gonna send me a hard copy which I have yet to receive.

When I signed up, the reps were very knowledgeable, and low pressure. Everything was pretty straightforward. Hopefully, when I have to make a claim, everything will go as smooth as the beginning.

I thought Endurance was good insurance with the way the lady was telling me about it. She explained it pretty well. The only thing is I would like to know what I was signing up for. Instead of being explained to, I rather see it with my own eyes. They send emails after the process of the payment. I rather see it before I do the payment because that way I can talk about it and discuss the situation with my husband, instead of paying for it and then seeing the results after. I want to know where my money is going. If somebody is telling me something over the phone, and what I'm seeing with my eyes are not matching, then I'm not paying for it. But the fact I couldn't see it and she can only read off what was on her screen, I had no choice but to pay for it.

When I signed up, the rep were very helpful and competent. I felt very comfortable with Endurance. They were persistent and called me right back. Typically, if somebody calls me right back, that's usually a no go. But the opportunity was great and Endurance was checking all the boxes of what I needed. However, I was supposed to receive something in the mail but I haven't received anything.

Endurance is highly recommended and so far, it's okay. The fun part is when something has to be done. That's when we seem to have problems with a lot of places so we'll wait and see.

The customer service rep was very pleasant. She helped me through the sign up process. She gave me a good rate. I had a good feeling with her. In case something wrong happens and instead of me worrying and stressing out over trying to get money to gather for an expense, I can just take my car to one of the automatic shops that are affiliated with Endurance.

I have a problem trying to contact somebody at Endurance to get something done. I’d like to have some paperwork. I can't get the hard copy sent to me. I have to reach out and that's a hassle. That ain’t good customer service. But other than that, Endurance was great.

The reps went through and told me everything that was covered. We had a good lengthy conversation about it. And when I hung up the phone, I felt comfortable about my transaction with Endurance. If you're a single mom out there and if you can afford this, that's another insurance for you. Your car goes down, transmission goes out, motor blows up, you pay $100 and it's taken care of. So, everybody I talk to now, I can't express enough to them about, "Hey, I know you got insurance on your car. Are you out of warranty? Well, you ought to call Endurance and see what they can do for you."

The rep from Endurance was exceptional. He was very patient with me and answered all of my questions.

The woman I spoke to was pleasant, funny, and helpful. She explained to me the differences between the two coverages. After she got done explaining that, it was kind of a no-brainer to go with Endurance, with the quote that I got and the additional coverage that they supply as opposed to CarShield. I like the fact that with Endurance, I get oil changes for free. I also get maintenance free. The other places didn't have any of that.

Endurance told me to put some down and then I could pay the rest in a little bit of time. It worked out with my finances.

I was searching around for some coverage, and Adrian, an agent from Endurance, called me and told me about the program. He was fantastic. I liked that Endurance offered everything while the other companies were very limited. One of the things Adrian told me was the tires and brakes are covered, which I've never heard of anybody covering that much of coverage. That was what got me. Adrian was a big part of it.

We had a warranty on the car already, but we wanted something that helps with also maintenance like oil change and brakes. Endurance has something like that. The rep was very helpful.

My Audi mechanic called United Car Care for me, stating that my engine was consuming oil and the compression in cylinder 3 was using 60% of my oil which is ultimately ruining my engine. The United Car Care inspector told Audi that the engine would need to be torn down for him to see what was the cause of the fault. I emailed the person and he called me back stating the process of getting the claim approved is to tear down the engine. I authorized Audi to do this, because G. ** told me that was the net step in the process. After the engine was torn down, G. ** came back out, and almost instantaneously sent an email denying the claim, since it was a consumption claim.

The Endurance rep was very knowledgeable and nice. He got the whole thing done for me. Everything worked out fine.

Endurance was the first one to call me back. I googled them, and they seem to be the most comprehensive plan. Their reps were a little slow to answer my questions at first. The biggest question I have, and I still don't have an absolute answer to it, is when I got the booklet explaining what is covered, and I was very clear that this was a 650i convertible, and in the verbiage of what is covered section, it says that the convertible tops are not covered. What I believe right now is that the mechanical part of the top is covered, but that the actual roof material is not. Nobody's ever really answered that question for me.

I wanted the top of the line coverage and Endurance was the best choice. The rep was extremely informative. She answered all my questions. I'm very satisfied. Endurance is a good company. Check into it and get it.

I got my car covered through Endurance. The cost is like $67 a month for three years. I'm satisfied.

I went ahead and spoke with Endurance and they gave me a good deal. The rep was very informative and told me everything that was covered. I was very easily sold. I like that they offer all of the services that they offer, and I like the service reps. Even after I spoke with one service rep, I have to speak with another one to confirm information. And they were professional and very knowledgeable. They guaranteed a lot of the services that are offered. Just pretty much everything where I have a car where I know that, even when it comes to oil changes, key fobs, brakes, engine, transmission, anything that happens, I definitely was sold when I was like, "Oh, yeah, that takes away a lot of my worries."

I called Endurance and I spoke with the agent on the phone and he set it up for me. I was cross-checking everything and it was good.

The young man I spoke to was very knowledgeable and friendly, and he sold me.

I was comparing different extended warranty options and the reviews for Endurance were more favorable. The first person I spoke to that went through all the details had to repeat it because my husband came in about two-thirds of the way through the explanation. He was very polite and the process was very professional.

Making my purchase with the young lady, she was very thorough. I liked the way she explained it to me, the things that Endurance covers versus the competitors. I even called back to ask for her when I decided to purchase the policies because I wanted her to get the credit. It’s very comfortable knowing that if anything does happen, I'm holding a contract that says, “Hey, you're covered.” And that’s a great satisfaction to know that the major parts and components that makes the vehicle run are covered because the factory warranty is long gone.

Endurance had the best deal. The rep very knowledgeable and helpful. She took the time to reassure that I understood my coverage.

The plan was very reasonable and the price was great. The reps were very responsive and answered all my questions. I even went and asked my mechanic what it was like on their side. They recommended Endurance and many of the people there use them as well.

I did some shopping around. Overall, they're all very similar coverages. It came down to Endurance and CARCHEX. I did my own reading on people's experiences. I called a couple of dealers to see what their experience was with a couple of the extended warranty companies. And it seemed like Endurance stood out a bit more than the CARCHEX.

Everything went fine as far as the purchasing, but I haven't received my policy or my card. They put it on a email that I was covered. They took out the amount of money that they said they would take out, but I haven't received anything in the mail. Other than that, the rep was knowledgeable. I asked him some detailed questions about repairs because CarShield gave everybody a hassle. I was on the phone over an hour talking to him about the repair and I explained to him that it's just this thing that happens. I said, "Well, we're going to try it again and see what happens." Hopefully, everything works out. My sister-in-law is looking into doing something here with her car and I told her not to go to CarShield and go with Endurance." She's waiting on a little check to get there, then she's gonna call.

Endurance was the first one to call me back. The rep told me so much information that it sounded like I was getting a lot for the money that I was putting into it. On the conversation, I wouldn't be able to remember all of the perks I had with the plan but the rep made me feel comfortable. Even after everything she said, she gave me an opportunity to ask questions. She was also gonna send paperwork for me to read over. I wasn't able to pay it all at once but she was able to split up my payment for me.

Endurance has been sending me letters before my warranty wore out. I ignored it. I then decided to get some insurance because labor is very expensive and parts are too now. I went through that with another car. But I had to pay out of pocket. On the other hand, Endurance's rep was very helpful.

So far, I like the service. I'm paying $20 more but they cover more. I will highly recommend people.

The first rep that I dealt with sucked. But the second rep was amazing. The price for the coverage was good. It was competitive with other offers and the options out there.

Endurance is the number one rated company. When I signed up, they asked me some simple questions. I haven't received any paperwork yet though.

Endurance had the better package. Also, the rep was personable, easy to talk to, and knowledgeable.

They were very informative. They explained the plan very well with the different options, senior citizen discounts and payment options. They did a great job. Paying for the coverage was very easy. It was over the phone, credit card. Having this coverage is very valuable especially if you're living on a budget. It could be devastating to have a major repair, and you not be able to cover the repair or you'd have to go into severe debt. So it makes it very easy to live on a budget with a maintenance plan.

We went through a few different companies and Endurance gave us a good price. They offered a lot. The rep was very helpful and informative.

My experience was okay with the specialist, but the supervisor got a little short with me one day. I'm 75 years old, and I have to ask some stupid questions. He might have been having a bad day. The statement that was made to me was something like, “Well, this is our policy. Take it or leave it.” Other than that, Endurance kept coming up on the internet that they were one of the top companies. They were a little more expensive than others, but the coverage was much better.

The guy that I dealt with at Endurance was pretty awesome. He was very friendly and knowledgeable. He didn't pressure me into signing or put a deposit down like the first guy that I talked to, which prompted me to call other people because I knew I could get a better price with better service.

The only thing was that the rep did not explain to me was that if my vehicle was a company vehicle, I would have to pay a different initiating fee. And that was weird because my vehicle shouldn't be charged like that. If a vehicle is not registered to my company, it shouldn't be prorated as a company vehicle. The vehicle is in my name and it's only in there like that because I have to have commercial insurance on it. Endurance should give a better explanation and ask the question on whether my vehicle is a commercial vehicle or a personal vehicle and be able to distinguish that, other than just taking my money on a higher scale because I have commercial plates.

They wanna charge me $295 down to initiate the sign-up. It was too much but I still got the coverage. So I gave them $100 on the 1st, and then I gave them $195 on the 22nd. The rep that I talked to was all right. His professionalism was good.

The reps were good. They were helpful in finding the right plan. I'm very satisfied with Endurance.

As a whole, purchasing the warranty went well. It was easy. Because of the age of my vehicle, there was only one plan that I could qualify for, which was the Advantage program.

The rep that I dealt with was professional and she answered my questions.

Endurance seemed like it covered everything I needed covered. When I purchased the policy, the reps were thorough and knowledgeable. Any questions I had, they answered right away. I went for the bumper-to-bumper, just to make sure all the basic necessities are covered other than normal wear and tear items.

The rep was very helpful and he explained everything. Paying for the warranty was really easy ‘cause he just took my credit card information over the phone. Yesterday, I called to find out how many actual miles I have on my car and they were very quick and friendly. This coverage is gonna be awesome 'cause I hate paying for repairs.

It was nice with the rep who helped me sign up. The only thing that I don't like is that I haven't gotten the welcome packet yet. I haven’t even got the dates to pay and stuff.

It was a nice experience with Endurance when I was purchasing the coverage. They told me what they had, what the policy covered, and what they could do. Also, I'm on a fixed income and I didn’t have the money to pay them right then. They stretched out my pay date till the third of September.

My vehicle had been technically totaled by hailstorm five years ago a few months after I bought it. There's nothing mechanically wrong with it, it's just dented. But the cost repair of the damage would be more than the value of the vehicle and none of the other agencies were willing to take the car under those conditions. Endurance had a slightly higher rate to take it and they said if I get it cleared out with the insurance and get it off of the total aspect, then they would lower the rate. They were willing to work with me and I also liked the plan that they offered. I got a three-year plan instead of a four-year plan, and my car is covered for six years. So, the longer rate is much better than just going for something that you're paying every month for. With this one, you can quit but don't do it right before your three years because you lose the extra three years. And overall, the cost would be cheaper than the others.

Endurance was recommended by the dealership and when I signed up with them, it was very easy. Their rep was very personable and very knowledgeable.

I purchased an Endurance Extended Warranty Repair plan over a year ago, for my 2006 Chevy Colorado. I have been spending almost $70 a month since that point in time. My truck has been extremely dependable over the years since I purchased it, but I was worried that if a major repair was needed, I wouldn't be able to afford the repair costs. I went with Endurance because I was "PROMISED" that if my vehicle ran into any issues, they would pay the repair cost, up to what my truck's current Bluebook value. Which is around $4000. For the first time yesterday, I actually needed to use the insurance. I needed a new ignition switch and a new battery. The total costs were around $700. The repair shop spent hours on the phone with Endurance, trying to fill out the seemingly endless paperwork necessary. After all was said and done, Endurance paid around $250. That was it!!!!

The rep I talked to, Rachel, was very courteous. She did her job and she gave me a nice quote. So, everything was great.

I researched the top five auto warranty places and Endurance came out to be number one. The person explained that I had to wait a month for the 1,000 miles on the vehicle. I've done both, so I got the card, and it's activated. In case something happens, the vehicle is covered. I knew exactly how much and how long I have to pay. It's just that a month was too long for me. Two weeks is fine, especially when putting a big down payment on the warranty.

Endurance seemed to cover more and their price was fair. Each of their reps had their information down. Also, they set up payments for me. I gave them the information, and they did everything. That was pretty easy. Having a warranty is the best way to go. I feel comfortable having it.

My wife googled car warranties and Endurance came up. They are a lot cheaper than my previous provider. It's a lot more miles it’ll go for and it was 10 times a better deal. Somebody did a good job of making Endurance stand out in that web search and I'm glad I have it because I don't want to spend every dime I have on a new transmission or rebuild engine. The reps were on-the-spot and perfectly helpful.

Signing up with Endurance was easy. The rep I worked with was very helpful and answered my question. I was a little leery because of CarShield whom we spent a couple of years paying, and they didn’t pay anything, and he pretty much reassured me. Everybody's been nice so far.

When the rep read off the VIN number and I asked him if there was any kind of warranty on there, he was able to tell me. That helped me out a lot. He answered all my questions and I have a maintenance package that he included just in case.

Endurance didn’t work with me. They told me what I got for the money and didn’t try to go lower. I paid them 200 and something dollars upfront and then, it was supposed to be 100-something a month. I've been looking if there’s anything from them in the mail about the policy but I've got nothing from them. I want paperwork in my hands showing what I'm getting for this money and when my bill’s due, and they didn't give me that. So, if they don't, I'm gonna cancel them. I want my money back and I’ll go to somebody else.

Endurance was offering what other companies wouldn’t offer. It was great dealing with the rep when I signed up.

Endurance told me everything that they cover and all their stuff. It sounded like a good deal so I went ahead and went with it. Every time I talked to them, they were real good with customer service and being friendly.

I had a good conversation with the salesperson. It went pretty smoothly. I was satisfied with what was offered and it was similar to what I thought it might be.

Endurance has a lot more things to offer and the deductible played a big part in my decision. Everything was explained to me in detail. The reps made sure that I understood everything. They also helped me set up auto pay.

Everything went accordingly with Endurance when I was setting it up and everything was cool. I had a warranty on the car. You never know what might go wrong with it.

They could little less pushy in getting me to sign up. But I signed up right away because there was a $300 discount on signing up. The coverage seemed to be pretty comprehensive.

Endurance asked me to send them $100 and I sent it right through my checking two hours later. I've been waiting three weeks for them to send me my policy but they didn’t. Somebody called me yesterday and I said that they didn’t send me any policy. He said that they sent the policy to my nephew, which was stupid. I’m paying for the policy and they should send it to me. He said that they were gonna send one yesterday but they still didn’t do it. The experience was poor quality. I sent both Endurance and Shield money, so I'm going to go with Shield because their policy came in the mail to me. I want Endurance to send my $100 back.

I told the sales rep my concerns and she was real good. The customer service was very good and the policy came timely.

I was satisfied with their rep and the explanation of the coverage. Also, making payments wasn’t difficult at all.

I got a suggestion from a friend of mine that had Endurance and signing up was excellent. The sales rep was awesome.

Endurance came back with good ratings and seemed like it would be easy to use based on my research on the internet. My biggest concern was being able to walk into a shop close by or the dealership and be able to get service. And it appeared that that was what I was looking for. The reps were very helpful, which had a lot to do with it too. At this time, I would recommend Endurance. We haven't used the service for anything. So hopefully, when that time comes, it's not a painful experience. I had a friend of mine whose son bought an aftermarket warranty on a used vehicle that he bought and it was not a problem. So, that directed me towards this kind of product.

We were happy with what Endurance offered. The issue was getting ahold of the gentleman that we were talking to originally. When we talk to someone about something, we prefer to stay with that same person, and we were having trouble getting ahold of him. Somebody finally took over for us and told us why we were not getting him.

Endurance has a more comprehensive coverage than other people that I talked with. Their sales team explained clearly the terms and the contract, and what differentiates them from other companies. I appreciate that. Also, making payments doesn’t seem to be very complicated. They’re charging my credit card.

The rep was persistent to the point of being rude. He also hung up on my daughter three different times. He called and asked, “Can I speak with Karen **?” My daughter said no and he hung up. But whenever we discussed the price and I told him I couldn't afford that for a month, he said, "If you can't afford 200 a month, let’s do 119 a month and make it a little while longer."

I liked that Endurance offered more than most providers. They answered all my questions. I like the fact that it's one company and that I'm talking to one person. It’s not an underwriter that I'm talking to. I've never had to use it now but I did before. I had it on my Chevrolet. They did everything that they said that they were going to cover so that worked out pretty good.

The sales reps knew what they were talking about and answered the question I had. The were very respectful. I wanted everything covered bumper-to-bumper on my car and the only thing they don't cover is my clutch 'cause it's a manual.

I had called another company, and they were giving me one price. They said, “If you sign right now, we’ll give you another $50 a month off." They also asked how old am I and I told them my age. They said, “For seniors, we're gonna give you another discount.” Whereas Endurance just gave me one price, and the price was fair. The rep also seemed to be very well-spoken.

The reps at Endurance were very helpful and everything was fine when I made my purchase.

Endurance had some of the worst customer service I have ever experienced. 3 separate phone calls they said they would email me a quote, they never did. Each time I would inform them I had not received a quote, and they would give me an attitude and say that I should have a quote. Once I finally got a quote, they gave me no option for which level of coverage whatsoever and just quoted me for the most expensive one. When I asked what package that included and if I could get a quote for a different one, they hung up on me. In fact over the course of dealing with them I was hung up on 3 different times. Complete trash, they just want to take as much money from you as possible and get you off the phone.

I've turned down several calls from Endurance. Finally, it went a little step further and they handed me over to a fellow that put it in terms that were a little easier for me to understand. The policy costs $90 a month but with all that it covers, it's a pretty good deal.

The reps were very helpful when I purchased 2 policies for my vehicles. They explained everything to me and if I needed anything, I could call them.

I wanted something that would cover the car bumper-to-bumper and Endurance offered one that gives me that protection. They give you a lot of information on the website so that leads you into wanting to talk to someone and get it. The reps were great. The gentleman I spoke with went through the various types of warranties that they offered and told me the best one for me. They were very helpful with breaking it down and giving me all of the things that the warranty brings and other terms. They were very clear with it. When I got the contract, everything that they said was in the contract. So, they were very honest with what they represent.

I know other people that use Endurance and they’ve never had a problem. They have pretty good reviews, too, so I went with them. I made my purchase over the phone and they laid out everything pretty clearly. Making payments was easy, too.

I had CarShield but it was nothing. I called around trying to see what places CarShield was accepted and it was hardly any at all. I signed up with Endurance because it was better. The plan for my car is pretty good but I had to wait until I got 1,000 miles before it kicked in.

Th reps were friendly, nice and very helpful. I wasn’t thoroughly impressed with the pricing on the first go-around but they worked with me and I got what I wanted. From what I see of Endurance, I'm pleased with it.

Out of seven websites I looked at, Endurance was number one for most of them. I ended up calling a bunch of places and Endurance was pretty much on the spot. They did a negotiation with me and then I paid the policy in full. Everything came out pretty good. I talked to different people over the phone but there was great customer service from the beginning.

The people I was working with were very knowledgeable and friendly. I look forward to continuing that relationship with them over the next five years. The experience has been very pleasurable so far and I have some confidence that Endurance will support me when I need the service.

Getting setup with Endurance was fairly simple. I spoke with a really nice guy and he explained everything well. He got me the top-of-the-line policy and it kicked in today. I was trying to get into the app to see how I could view my payments but there's no place to go. I spoke with customer service yesterday and they told me what to do but it still didn't work. I know what my payments are going to be monthly but I still would like to see it and have that info on hand. Another thing about Endurance is I read some reviews where customers had horrible experiences. Customers take to get their vehicles to the shops to be fixed. The shops call Endurance but they don't cut them a check. That scares me.

I went on the internet and I typed in the top 10 auto warranties. The first one that came up was Endurance, so I decided to go with them. When I called them, the lady I talked to told me that there was a $100 deposit. Then, when she switched me over to another lady, the other lady proceeded to tell me that they were going to need the $100 deposit right at that moment and in two weeks, I had to pay another $123 deposit. I was really disappointed because the first lady didn't tell me about the other $123 deposit. When I mentioned that to the second lady, she was rude to me and said that everybody makes mistakes. Other than that, I was told that my policy covered everything including the electrical. But I haven't received any type of policy yet. They told me that I only had to pay $106 a month for three years, but the car would be covered for seven, and I thought that was a good deal.

The purchase process was confusing. Once I got Endurance, the rep kept sending me things for 350 off, which was two weeks after I purchased it. There were numbers being thrown everywhere and they were pushy with their sales. Other than that, it was alright. I’m still having calls. I’m still on my 30 days so I’m trying to debate if I want to keep it.

The initial process went smoothly with my husband and whoever he transacted business with. However, I don't know if Endurance is worth it. We have a lot of experiences with insurance and it sounds very good at the beginning. But when it comes to claims, it's actually rotten. And then, they give us a contract that's very thick and it's very fine print. It's like, "Who's gonna retain all these?" We just wanna know what's covered and what's not.

The Endurance customer service was good and he went over the policy with me.

Endurance was affordable. Everything was all right.

I would have liked to be able to use some of the perks that I got with Endurance. But I haven’t had anything to say that I’ve received them. Other than that, everybody was great. When I talked to Lawrence, I wasn’t financially able to pay the down payment at that time. The guy remembered me, and he had set up a later date. He even held my information on the side until I was able to get back to him. We went through everything, and we made the down payment. He said that I had the same policy that we had discussed over the phone, and everything was the same. Everything went great. He was helpful, polite and knowledgeable. Everything you can expect out of a representative. I wanted to thank him because I appreciated him taking the time out to explain everything to me.

My customer service experience was okay. They explained what I was going to get.

A young man explained stuff to me when I called Endurance. I told him that we don’t know how well it can be until we use it. He said that I can take my car to the shop and I will have my $100 deductible but they will pick up the balance. So, I'm hoping that's the way it is. I have 30 days before I can take my car and an oil change. They were going to send me a deal in the mail. I have not gotten that but right now, I’m good with Endurance.

I did some research and the ratings that other people gave to Endurance made me go with them. I didn't have any issues at all purchasing from them. I’ve got a notice for payment, but I haven’t started yet as I'm still in the 30-day trial.

I’ve been talking to Endurance on the phone. They have given me all the outlooks. The guy did a wonderful job of directing me, sending me the quotes, and showing me what everything would be under warranty. He said, “We even do your brakes.” He broke everything down to me every time I talked to him. And he told me, “That's the best warranty for that truck.” It got a little miles on it. Also, he gave me his number. He was very nice. He said, “Call me right here if you need to talk to me about anything, or there’s something you need to know.” And once he did that, I told my wife I would go with this and she agreed we would go with them. They got some good customer service now. Anybody could give you a good talk. But let’s see if they could back it up.

The reps didn’t have to do a whole lot because I’d already decided Endurance was what we were gonna do and this was when I could afford to start having it taken out of the check. We paid cash for the car so I hadn't planned on putting more money out but I did. The Toyota mechanic friend of ours said that Endurance is good but I would’ve liked to have a little more information. I wanna know the components that are covered because it was vague.

Endurance pays for more than what I’ve seen a lot of them. Bumper-to-bumper, brakes once a year and fluids and oil changes are covered. Also, the reps were very helpful. Call Endurance.

I called Endurance and their rep told me that they had a program. It's 30 days and 200 miles before the policy kicks in. That sold me. That's honesty where they tell the customer everything they need to know before they know. I was a lineman and I was a service rep. If I went to somebody's house and putting in a new underground service on, I would tell the people everything that needed to be done and I answered all their questions before they asked them. That's how I deal and that's why I chose Endurance.

I've looked into a couple of other warranties and they promise this and that but when I get the contract, it's not what was stated. Endurance was honest and it was a great experience signing up with them. The reps didn’t put anyone else down. They stated what the policy was and they seemed like they stood behind their products.

I've had Endurance before. I purchased it again, and I didn't have a problem.

The rep from Endurance walked me through the process and told me the do's and don'ts. He did a great job explaining to me the different coverages, what is what and what is not. I wanted one that covered the most important parts of my car and the ones I can’t afford. Getting the coverage from Endurance was easy.

I was willing to pay the initial quote that Endurance gave me but the rep said they would get me a finance manager on the phone and see if they could get me a better deal. I didn’t even ask. They worked to even get me an extra $20 off per month. So, that's good. The prices were reasonable and aside from windshield wiper blades and brake pads, everything's covered. So, I'm not so worried anymore if something goes wrong with the car. My deductible is only $100, which is more than fair. So, I am very satisfied. I was only on the phone with the rep for not even a half an hour before we got everything taken care of. There was no run-around so it was great. It was a smooth process. I've been recommending Endurance to a few friends of mine who also have used cars. Their warranties are up. I was talking to my brother today about it and he has two cars that he might consider putting on there.

Endurance had the best price and had more coverage. I got their policy for my 2016 Chevrolet Suburban. My rep was very knowledgeable and helpful. I was pleased with the process so far. I am now waiting to get the actual policy that I can read over. The only problem is I only have 10 days to change the policy in case there's a problem. After that, I'd be out of my window.

The first Endurance rep I worked with was fine and explained everything to me. But they have a second-tier person. They weren't aware of the amounts and there was a little confusion at the end. The pricing structure was different. The numbers that she called out were lower than what the second person called out and the management had to get on the phone. But the first person answered all the questions I had at that moment. I’m just waiting to see the actual paperwork so that I can review everything.

Endurance seemed to be reputable and reliable. The rep told me about the company and the policy when I was signing up, and it was a good experience.

Once they got me on the phone, they did not let me go before I bought something. I've been in sales before and I know exactly what they were doing. So they cut the monthly fee down to $103. I still said that I’ll go through with this as long as I have the 30 days to decide whether I wanna keep it or not.

Purchasing from Endurance was an easy process and it was one of the best experiences I've ever had. The guy was working with was very nice to deal with. He was very knowledgeable and I got to save $4,000 from the people that I was dealing with before. Their service is a lot better than what I had.

Endurance quoted the best rate and was persistent in calling about it. My experience with their rep was good.

I like the price of Endurance and they have better benefits. The rep also explained everything to the best of my knowledge.

The first person I talked to was very good and the second person I talked to confirmed everything the first person said. They understood my concerns and all questions were answered.

The rep was very helpful, knowledgeable, pleasant and efficient. He answered all my questions and knew exactly what I wanted ('cause I told him). I'm very pleased with the warranty. I went with Endurance because one of the other providers didn't cover the whole car, and that was silly. The second thing is price, but most of all, I went with them because of their reputation. I spoke to some of the service departments in different garages, and Endurance was the most highly recommended.

The reps were helpful and very informative. They described the contract to me from end to end and let me know the basis of the coverage. They gave me the final price.

The purchase and set-up experience went well. They sent me the online policy and they said they were going to mail me one too but I have not received that. There was a couple of other things that I didn't know about that I called them for, that they clarified, which were an enhancement. So far, I have information and the coverage is what I thought it would be. Everything has been satisfactory.

They informed me what the coverage is about and they answered all my questions. They made sure everything was great.

My car was 23 months old and I was told me my engine blew and there was no reason for it. I get oil changes and do the other things. I panicked and ended up googling, looking at reviews then found this company. I called Endurance and the rep was super thorough. As a matter of fact, I was on the board of saying, "No. Forget it. I'm just gonna wait a minute," but he was persistent. He answered all my questions I was worried about and was very informative. However, I realized I still had powertrain from my own policy for another 12,000 miles. I still am within my warranty in my own coverage and I just extended it with them for half the price. Endurance has a great policy and it has way more coverage, but I don't need that. I have 30 days and I want to cancel with Endurance. The rep and the company are great, but with my situation, it worked better for me the other way.

The experience with their rep when I signed up was fine and I was quite satisfied with the coverage.

The rep was very professional. Also, the coverage is economical and it covers a lot.

The rep was knowledgeable. Making payments was pretty simple. I travel back and forth from North Carolina to New Jersey and you never know when you're going to need coverage. It's better to have this warranty than not to have it.

Endurance has great customer service. I found them online and I received all the paperwork in efficient time. Everything has been pretty straightforward.

The purchasing process went smoothly and I was pleased with all of the representatives that I spoke with. The only concern that I have had is I've been waiting for documentation in terms of the coverage that I have and I have not seen that yet. But the coverage that they offered is really satisfying. I did not expect to find something that was going to closely match the coverage that I had in mind - those small service matters that you need.

Everything was upfront and I liked what they had to offer. They covered everything and explained everything. They were very nice to talk to. They were very professional and they answered all my questions. I would recommend them to anybody.

The warranty on my vehicle was running out because of age, not because of mileage. Although it's a 2015, it just turned over 70,000 miles. It isn't a lot, but because of age, I was afraid that something would sooner or later happen and I needed some kind of warranty. I like my car. I paid a lot of money for it, so I would like to keep it. My brother-in-law has a policy through Endurance, and he told me about it. He has had a good experience with it.

Endurance's reps were very knowledgeable. They answered all my questions.

I did some additional research online and it turned out that Endurance manages their own policies as opposed to being just the company that sells the policy, collects the commission, and then hands it off to somebody else who manages it. That was a big factor to my decision. They also had the highest consumer approval rating and they offered a one year included, where it was effectively a bumper-to-bumper warranty for the first year. I asked if I could extend that, and they said there was no option for that at this time.

It was fine when I signed up. My only concern is that they were supposed to send me a policy in the mail that never arrived within five days. But I got an email giving me instructions and all that.

I spoke with a few different people at Endurance and I was getting different answers at different times. So they were hit or miss. They need to improve consistency and accuracy. It definitely made me second guess a couple of different times. But I still went through with it because of the product and reviews. Endurance also covers a lot for the amount. 100,000 miles, $90 a month, covering pretty much everything, it seems like it's a fair opportunity.

When I went online to check, I saw the best extended warranty companies and it was from the Consumer Affairs website. Endurance was listed as number one, and the website allowed me to compare Endurance and the three other companies that they talked about. Endurance seemed to be the best one, so I chose them and the guy that I talked to was wonderful. He had a calming voice and he answered all of my questions. The initial call was nice, but when I had to be referred to the confirmation person that says, "This is where you pay, this is what you're getting", I was quoted something totally different from what the initial guy told me. When I said, "No. I was told it would be $100 deductible," the confirmation person said, "Let me check on it."

I dealt with an Endurance rep who was very informative, answered all my questions and then sent me over the information. The plan I got was reasonable because I thought it was gonna be more. It turned out that it covers quite a bit on the car. I did check them out by comparison to CarShield and other ones and I found that their rating was better.

I was happy with what Endurance had to offer.

An extended warranty is very important because you don't want your car to break down. In today's market, everything costs more than it used to. Getting an alternator fixed is no longer a $300 job and you can no longer do it in your garage because everything is so high-tech. You need to take it to a professional repairman to get it fixed and that could be very costly. I got Endurance and the purchasing process was great. Their price was lower than what I was paying with the extended warranty I had before and more things were covered. The one I had before was trying to get me to pay $150 a month and they only went up to 40 with 36 months. I've had my car longer than that.

I just purchased my vehicle and it had 73,000 miles on it. It was out of the manufacturer's warranty and it was not a cheap vehicle. I love the vehicle and I needed some type of warranty on it. I called a couple of people that I knew in the auto repair business and they had heard of Endurance so I did their policy. Their coverage is great for the price. I pay Endurance for three years and I'm covered for five.

I did some searches online and got on one of those websites that matched me up with about three different companies, and I picked the one that contacted me first. That was Endurance. Their rep went through all the coverages and gave me options. On one of the quotes he gave me, I was like, "Well, I'll have to go with the company that we're just buying the car from then because they are cheaper." He said, "Are you looking to pay all at once or payments?" I said, "I can do either." Because I could pay all at once, that got the price for them lower than what the car dealership could give.

I looked online for warranties and a couple of sites I went to rated Endurance the best. I called the top three, and the Endurance reps were patient and explained what they offered. I liked best what they had to offer. I'm signed up for a month and I have to put a thousand miles on my car in 30 days.

The Endurance rep I worked with was great. He explained everything to me and broke everything down as far as the coverage. He was able to offer a price drop.

I talked to one girl from Endurance and she was good. When I called back, she was already out for the day. I got another guy who had little difficulty locating the file that we were working on. So he quoted me a different price, but then he was able to find it. I also never got my actual policy from Endurance yet.

We got full protection from Endurance that's good for six years. The coverage seemed very comprehensive, but you can't make a claim in the first 30 days.

The reps were excellent when I spoke to them. I had almost 120,000 miles and I got the gold plan, which went very well. However, I didn't get approved by the bank for the vehicle and I no longer have it. I'm waiting on my refund, and I am gonna get Endurance on my new vehicle as well.

The purchasing process with Endurance went fine and the rep was good.

No one else would put their quotes in writing and they would only give me stuff over the phone. Endurance was the only one that would send me a paper quote. The rep was very good, knowledgeable about what I wanted and what he was able to do for us. He was very professional and got me the information I needed. Endurance made it extremely easy for me to make payments for the purchase. They split my down payment so it wasn't one big chunk of money upfront. Plus, they were affordable. I'm hoping that when I do have to use them that they will live up to their reputation.

Endurance answered all my questions to my satisfaction. That made me happy. Extended coverage depends on an individual's particular needs for their vehicle. Endurance has different levels of coverage which was great. I could define what I wanted and choose what's best for my situation.

A rep told me how much Endurance would be and everything that was covered. I liked what the rep was telling me. The powertrain and just about everything is covered. Everything was great and I agreed to the policy.

The rep was wonderful. She went into detail explaining what was and was not covered, plus some of the side benefits. We worked on which package would make the most sense in terms of mileage and time and got it all figured out.

I did a Google search to look for some warranty on my car and I wanted to know a little more about Endurance. The reps broke down the company and the service that they provide, and I liked what they said. It was reasonable and affordable for me, so I went with them. Everything was smooth sailing, and I know what I need to pay every month for the warranty.

They were pretty thorough as far as really wanting to ask the questions and giving me information that was important. I appreciate them very much and I appreciate them sharing everything with me. Also, they have a nice little program they had just started recently and that one seemed to be a step above the others, so I went with Endurance.

The rep was wonderful and the plan seems to be okay, but I have nothing in writing showing me that I even have this. I got an email, but I can't read it. It's too small. I thought they were gonna send me something in the mail according to the email. I just want the paperwork, so I can put it in my car and have it with me in case I go somewhere.

I looked at five companies and Endurance stuck out because of the way their program was set up. I liked some of the extra things that were involved with their program like the oil changes annually. Customer service was really good. They were very knowledgeable with what they were talking about and I felt really comfortable with Endurance.

Signing up for my policy went well and I'm satisfied with the coverage.

I feel confident about Endurance. I tried out CarShield and GMC and it didn't work too well. They gave me false information and I didn't like them. When I saw Endurance, I decided I would go through them for the insurance. The rep was nice and the policy I got covers quite a few things, including the motor, AC, and axle. It seems like a great program, especially when you're on disability and you can't afford those high bills. That really helps.

I had a good experience with Endurance compared to the couple of other people I talked to. One of the things that attracted me to them was the fact that I'll pay for three years and have two years free of payment. Also, it met the price I wanted to pay for monthly payments. The deductible was only $100, which I thought was good, and they did the gaskets and the seals for $2 more a month. They also assured me that if the car breaks down, they would fix it. The people I talked to were really concerned and want to make sure that I got what I needed.

I looked at three companies and Endurance called me back with a lower rate. They have the five years, 100,000 miles for $96 a month, and the people I dealt with getting the coverage were good. I make payments automatically with my credit card, which is easy, and I know I got coverage over my vehicle. I'd tell friends to go with Endurance.

Endurance covered the truck, not only the motor. Since I drive a diesel truck, I'm lifted. I got wheels and tires on and I'm within four inches of the stock size they cover. I plan on having this truck forever and the coverage offers a little of peace of mind, which is everything to me. Without peace of mind, then I don't do much. As long as everything is taken care of, I just pay good money, and I expect it to work. The rep answered all my questions and gave me reassurance that I'm not just getting scammed. I'm paying for something that is going to help me out in the long run. He did what he needed to do and treated me with respect. That's all I could ask for.

The rep was just pushing the warranty onto me, trying to get me to buy it. I asked him certain questions and he kept saying that they're number one and they're number one for a reason. It was weird. I felt like the knowledge wasn't really there. I asked if Endurance would replace my turbo if it went out the next day and he said yes. But I checked reviews and they said most of the time Endurance don't cover stuff that the rep said they cover. Another thing was that the minimum deductible is $100 and I wanted to make my first monthly payment and the next monthly payment. They said that was fine. The charge was only supposed to be 170 but they ended up charging me 220 for the first payment. They tried to call and apologize after they had already pulled my money. That was odd, too.

Endurance seemed to offer more than anybody else ever did, and especially at a good rate. Their rep was very helpful and I'm very satisfied with the plans that were offered. I got premium coverage for five years.

You would find out that they don't want to pay, next to impossible to contact, so you pay out of pocket and the next day you sit on hold for an hour or two and then they tell you that they won't reimburse you because you didn't contact them before having repair work done. Even though their book says you can contact them the next day for reimbursement. Firestone is an authorized repair center.

Endurance's warranty covers 100,000 miles or five years and I like that a lot. It was a little more expensive than some of the others I looked at but also a bit longer. It is worth it. The coverage seems to be bumper-to-bumper minus light bulbs, LEDs, and things like that. However, I haven't gotten a contract yet so, I don't know exactly what's covered. I really would like that to be delineated. The CSR went over it pretty well but there are some specifics that I need to know. Other than that, the reps were very good about the questions I had.

I talked to a couple of Endurance reps and the experience with all of them was great. The first one told me the heating and the AC were covered. But then when he sent me to the verifier, they told me that the heating wasn't covered. So I asked about it. The guy that was verifying told me, "I'm gonna send you back to them, and they'll correct it." So they sent me back to correct it. Then it was a different person, a lady this time and she took care of me the same way the other guy did. She made sure that the heat was on there and the AC too. It could have been a misunderstanding or miscommunication. But the next person definitely took care of me then after that. I'm very satisfied. The package sounds great.

The reps were helpful, polite and courteous, and as long as Endurance stands behind their warranty, I'm good.

I've read a lot online and it said that Endurance was the best, number one rated company. The rep told me, "It's from bumper-to-bumper. Everything is warrantied." I said, "Okay. That's exactly what I'm looking for." But then I got the packet Saturday and it said, no gaskets. I have to pay extra for it. But making payments was very easy. They took my payment over the phone when I first joined and they told me I had up to a year to cancel and I'd get 900 and some dollars back.

DO NOT BUY A WARRANTY FROM THEM. They are not of their word and will not pay out for repairs. I met all the criteria for a repair on my car, and they would not pay for the repair. I got the run around for over a month just trying to get the repair approved before I finally just gave up and had to pay out of pocket. Customer service can be rude and not helpful at all. You have to constantly call them as they will never call you. Please DO NOT BUY FROM THEM EVER!

The rep was very helpful and he answered all my questions. Everything went really well during the purchasing process. Their pricing and what they were covering stood out most.

Endurance is much better than CarShield. I got their full coverage and their reps did fine. I did my payment through phone call and that was pretty easy.

The customer service of Endurance was great. Everything was explained well. I'm very satisfied.

I wasn't very happy with the first Endurance rep that called because I didn't know who it was. All she kept saying was that they needed to update my mileage. I said, "What's this for?" She said, "It's for your warranty, just to update your mileage." But she didn't tell me who she was. I hung up on her. A different person called me later on and told me what it was. Because sometimes I get 20 different calls a day, and I can't even look at the phone to see who it is ‘cause I'm a truck driver. So, I got a headset. I asked her if she could send me a sample contract and she did. Then she called me later that night. We finished the whole thing at that point.

I talked to two different people from Endurance and they were both very good and helpful. They were very straightforward and saved me a little bit of money. I would like to have had my contract written out sent to me though. I got the email and they said it was there so I downloaded it. Then, I had to print it. It’s quite a few pages. I’m older and I’m old-fashioned. I still get my bank statements and I like a paper trail.

The Endurance reps were very helpful. I just never received anything in the mail. I assumed I was going to get some sort of card or something with my policy number information on it. Other than that, the plan that I got for the price I paid is excellent.

Endurance has the most rude and disrespectful customer service. Tried canceling my contract and this lady went on and on trying to explain why I can't cancel...let me repeat this, she said she won't let me cancel my contract and kept cutting me off. Asked them to cancel nicely the first few times and just did not listen to me at all. The contract clearly states that I can cancel at any moment, no questions asked. Do not deal with these people, they could care less about your car. Just want your money and make excuses.

The reps of Endurance were all really good.

Endurance is the best for a full package for the amount of money they charge. I signed up and it was a very nice experience. Everything on my car will be covered for five years. On a different note, they were supposed to mail out my paperwork, but I still haven't gotten it, and it's been two weeks.

The rep from Endurance called me and we discussed everything. I started with someone else but as soon as I get that 30 days under my belt, I’m gonna cancel with the other company and I’m gonna stick with Endurance. The reps were great and I couldn’t ask any better.

Everything was fine for me, except when Endurance explained that to get a rental, they would only give me $35 a day. And there are no cars anywhere in Texas at that price. It was frustrating. I bought this warranty that should have covered something. But them taking care of the claim and all that went fine. They were knowledgeable. They explained what I had covered and what I did not have covered.

I got the full coverage for my Ford Explorer and my experience with the rep when I signed up was fine.

July 13, I dropped my vehicle at a shop within their network for service. They contacted Endurance on the 14th of July to submit a request and were denied immediately because they claim the Carfax didn’t match the miles I offered. How could the shop or I know this if it wasn’t communicated? Anyway, I reached out to understand why a note was left by a claims advisor that stated Carfax does not match the miles listed on the contract. I was then told to email a vehicle purchase receipt to legitimize the miles. This was on the 14th of July. On the 16th of July, I had to call back to find out I was denied again. This time they told me that’s not what they needed. I’m lost now because this document would give them all the information needed to process the claim.

The rep was very knowledgeable and helpful, and the company made things super easy.

My wife has Endurance on her car and we've never had an issue with them, so we purchased it for another car. Everything was handled perfectly, and I paid it all upfront because of the discounts. It was easier for me to do that than pay monthly payments. The purchase was delayed on my part because I wanted to make sure that everything mechanical on the car was correct before I put the insurance on it. That was big to me. I was waiting on a Mercedes mechanic that I knew. We took the car into the Mercedes garage and had him go through it.

I was looking around for extended warranties and there were two that came up that people who had the warranties were really happy with. One was Olive.com, and the other one was Endurance. I then compared the reviews between both of them, and there were a lot more good reviews on Endurance. So, I investigated from there, called, and talked to someone about cost and what they covered. They cover just about everything that I had previously covered.

I'm in the insurance industry, and I’m on the auto side. I've talked to people, and there are a lot of companies out there that aren't good and that one should stay away from. Endurance is one of the ones that came up from the people I talked to and my auto mechanic said they haven't heard bad things. When I researched, Endurance had good reviews, and it seemed to be good with the Better Business Bureau as well. I gave them a try, and signing up was easy.

The program that I used suggested Endurance and then when I read through and looked at it, it seemed like it had options that I thought were some of the best. Their rep was knowledgeable. She was a young lady. I'd give her a 10 in terms of explaining the warranty. When the booklet came, it was a whole lot more detailed, but I didn't expect her to get into all of that on the phone. Endurance gave me what I wanted. They gave me a good price and the bumper-to-bumper warranty that I needed. I got a high-end luxury car and repairs can be very costly. So to me, no way I can even have this car without Endurance Warranty.

During purchase, Endurance was easy to deal with.

Recently, we had a misunderstanding. I thought the lady from Endurance told me that a repair will be covered with the maintenance. But then, I was told that it wasn’t. It was just like $50 coverage. The coverage was mostly transmission, the engine components, and some of the electric. What attracted me more was the 24/7 road assistance. But I was reading about the contract, and I’m kinda leaning towards canceling it because they're saying things that have to be met in order for them to fix it. The car has to be broken in a certain way in order for them to cover it.

I feel blessed that I got an auto warranty and that I got Endurance. Everything was wonderful. Keep up the good job.

The man was very nice and we bought Endurance. We have not had to use it yet but we're happy so far.

The rep that I spoke to assured me that I would have bumper-to-bumper coverage on all things technical and mechanical in the vehicle except for anything that was superficial, like scratches and paint tears in the convertible top and tears in the seats. So, I liked that there was so much that was going to be covered. But when I read through the pamphlet and the fine print, it was not what I was promised on the phone. So, I feel as though I was misled.

I dealt with two different representatives, and from start to finish, they were great.

Everything has been excellent as far as signing up. Hopefully, using Endurance will be as good as the signing up process. They're doing a fantastic job.

I got a car with a lot of electronics. The first representative misrepresented Endurance and said that they didn't have any warranties that would cover electronics. A different agent called me back and he explained pretty much everything but I just wanted to go over the electronics with him. I'm gonna call him up about it. I have 30 days to make a judgment on this. Overall, it was a good deal.

The rep was very informative, and I had a good experience. The process was very well put together. The product that Endurance has is well worth the price that we're paying. As long as they come through with the claims, then it'd be a great deal.

I filled out a thing and then, somebody called me initially. I didn't call them back but another guy called to tell me all about Endurance. He was a little bit pushy but I was thinking about calling them because they charged me more than they said they were going to. Plus, when he talked about this free gift card they give you, he lied to me about what it covered. He said it was a Visa card or a gift card for $250 you get now and then after three months, you get another one and it was usable at all the stores including Walmart. I got it and you only get certain places, none of which I shop at and none of the major grocery stores. You go to Wet and World and you get $5 off an admission. And in most of the places it's acceptable at, even some of the restaurants, it's $10 off a meal and that's it. I had 30 days to cancel and I'm trying to decide because he told me I had to pay $100 that day and they charged me 180.