Endurance Warranty Reviews
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About Endurance Warranty
Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.
Visit www.endurancewarranty.com- Six customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- No motorcycle or ATV coverage
- Some complaints of denied claims
Endurance Warranty Reviews
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- 4,959,469 reviews on ConsumerAffairs are verified.
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Reviewed Sept. 22, 2023
Endurance was more expensive than I thought it would be. But the customer service reps explained themselves pretty well and why the prices were as they were. My rep did a great job and talked about how I would never be shut down if I had a claim. She was upbeat and confident. She told me that I got the best plan they have. I have a Mercedes-Benz and they said that they would recommend me to take it to the dealer because that's the best place to get service. I like that. They also told me that if I had two claims within the 90-day period, my claims would be honored. So I haven't had any problems. Customer service has been great. I wanted a lower price, but they didn't have anything, so I got what I got.
Hi, David. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 21, 2023
We submitted a request online and someone called back right away. Compared to the manufacturer's warranty, the cost of coverage was reasonable. The rep was pleasant and informative. Endurance gave us the coverage we need.
Hi, Michelle. We’re so happy to hear you had a great experience with our customer service team! If you have any other questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed Sept. 21, 2023
I told the rep that I just moved to Miami and I'm by myself. I have an older car and I said to him that the least thing I wanted was to be stressed out on the side of the road on the interstate with cars blowing by. He was so concerned and I did not feel that he was trying to make a profit. At first I couldn't his policy at 155. I told him I wanted the service but it was expensive. He broke it down and got the price for me down to 127. With my package, I know I have roadside assistance and I love that. I can also get a rental car while my car is getting fixed. They are there for me in case of any emergency. That is a blessing to me. I also love the fact that if I got a new I car, I can make the policy roll over to it. It's worth paying for the policy even if I don't have any accidents.
Hi, Mehetabeel. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help!
- The Endurance Team
Reviewed Sept. 21, 2023
Never had a problem with claims. Always approve repairs, dealer has no problem accepting plan, have had many repairs done and covered, power steering, electrical, rear end, trailer wiring, etc. Liked it so much I bought a longer term policy for my truck, I've never been told where to go for repairs. I feel very comfortable telling people to buy a plan.
Hi, Charles. Thank you for recommending us in your review! We’re glad we made your experience with us a great one.
- The Endurance Team
Reviewed Sept. 21, 2023
When we first signed up with Endurance, I called Customer Service and asked for a hard copy of our Contract. I was told you don't do that but then the Lady I spoke to said she had to ask her Manager. When she came back on the phone she said, ok that she was gonna mail it to us. Until this day we have not received a hard copy of our contract. We have not needed the Service as of yet so I cannot rate you all. I would like to get the hard copy of our contract. Please help us and send it to us at: ** If we receive it then I can give you an honest review. Thank you for you help.
Hi, Doroteo. When time allows, please send us an email at feedback@endurancedirect.com so we can make things right.
Thank you,The Endurance Team
Reviewed Sept. 21, 2023
Every time I have called Endurance they have been courteous and professional. I'm so glad I went with this company for my extended warranty. I nearly went with another company but Endurance had a better rating than all the others. I know I'll be able to count on them should something major happen to my
Hi, Linda. We're happy to hear that our team provided you with great customer service! We pride ourselves on operating with integrity to deliver our promise of peace of mind.
- The Endurance Team
Reviewed Sept. 21, 2023
Great customer service and not a problem with any work that I had done. Really a good company that does what they say they will do. This insurance is accepted by so many companies which makes this the best insurance company in the industry by far compared to the rest of the industry.
Hi, Steve. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help!
- The Endurance Team
Reviewed Sept. 21, 2023
The service is wonderful, I have had the plan before with another vehicle. Next year I will be placing another vehicle on the plan. Always received good customer service and great feedback when I used the service to fix a vehicle. You are my number one choice. Never have I been disappointed when I call with a problem.
Hi, Ruth. We appreciate the kind words and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed Sept. 21, 2023
The Woman I spoke with in the beginning was very patient and listened to my concerns with keeping my Endurance account. (I am sorry I did not write down her name.) I could hear compassion and helpfulness in her voice. I was transferred to James. He started out in a rush. I could not hear concern or compassion. I felt like hanging up. However, I suggested he slow down, so I could write down his suggestions after repeating my concerns. He reminded me of an automobile sales person with the "slam Bam, thank you ma'am approach. He closed me. My monthly payment was lowered. I pray this is a good company, if needed. Have no idea if the CEO is wealthy beyond common sense or even if I am wasting my money.
Hi, Edith. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,The Endurance Team
Reviewed Sept. 21, 2023
On one of the hottest days in early September, my AC quit working. When I took my car to the dealer I was thrilled to find out that they accepted Endurance, was able to fix my car as there was something going on with the sensors, but it would take 4 additional hours to fix once they located the problem because of the location of the area. The only thing I was not pleased with was the fact that I had to pay extra due to Endurance having a cap on amount they pay for labor, otherwise, my AC experience quickly cooled down. Thank you.
Hi, Runnette. Thank you so much for this 5-star review. We appreciate you being a customer and look forward to providing you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 21, 2023
We take good care of our vehicles so we keep them a long time. Friends were pleased with their policy so we also elected to get an extended warranty policy. We’ve had no claims to make since having the policy but are not anticipating issues if we need unexpected services
Hi, Kathy. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to providing you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 21, 2023
I like that they have a vehicle maintenance for every year. When I call for service on my car there's no run around from subcontractors to another. You speak directly to Endurance and so does my mechanic. So far so good. I've been with them for 2 years.
Hi, Bruce. We appreciate the kind words and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed Sept. 21, 2023
The signing-up process at Endurance was fairly easy. I spoke with a representative and the rep was very helpful.
Hi, Patricia. We are delighted that you had a great sign-up experience with us. Thank you for taking the time to rate us!
- The Endurance Team
Reviewed Sept. 21, 2023
The plan of Endurance is a little bit better compared to other companies. Everything went well during the sign-up process. The rep explained everything to me.
Elton, we so appreciate your review and look forward to continuing to provide you with excellent service!
- The Endurance Team
Reviewed Sept. 21, 2023
The coverage of Endurance was good. I was very satisfied with the sign-up process.
Thank you so much for rating us so highly, Leonard!
- The Endurance Team
Reviewed Sept. 20, 2023
I like the packages that Endurance Auto Warranty had. They told me what they had and gave me some options. I like the exclusive warranty more than anything. It was a pleasant experience. I had some suspension problems. They covered that. And that was 4,000 that they paid. I had a power window motor that went bad. That was 900. They also paid for that. I had an air compressor go bad and that was 2,000. They also paid for that. They have been good for me. I have peace of mind. And when I have a problem, I don't have to worry about coming out of a lot of money. Because if it's in the warranty plan, they would take care of it. They have been fair to me.
Hi, Kelly. We're so happy to hear that you love your coverage plan with Endurance! We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed Sept. 20, 2023
Endurance website is very easy to navigate for new customers. As of this date I have not had a need to use any of the many services Endurance offers. However, main reason for choosing Endurance was the car dealership that services my car accepts Endurance unlike another leading extended warranty company that stopped paying for auto repairs performed.
Hi, Kathy. Thank you so much for taking the time to leave us a rating - it's much appreciated!
- The Endurance Team
Reviewed Sept. 20, 2023
The guy from Endurance was very helpful and friendly. He explained everything. The signup process was great. I was very satisfied. Getting the coverage is worth it. It seems like it covers a lot.
Hi, Renee. We’re so happy to hear you had a great experience with our customer service team! If you have any other questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed Sept. 20, 2023
The sign-up process was good and informative. They were very informative and very thoughtful about what they presented and the options. It worked out fine. They had good knowledge of the car and of their policies.
Hi, Bradley. We appreciate the kind words and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed Sept. 20, 2023
The rep that I talked to was a great person. She worked with me and she was able to work in a figure that was pretty reasonable. She explained everything to me and what the coverage was.
Hi, Claudia. We’re so happy to hear you had a great experience with our customer service team! If you have any other questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed Sept. 20, 2023
Customer service was excellent. The rep was very good at explaining what the coverage was about. He asked questions and explained again so we could fully understand.
Thank you very much for voicing your positive customer experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed Sept. 20, 2023
Signing up was easy. But the waiting period or amount of miles driven before the coverage would start weren't that clear. I found out after that it was both 1,000 miles and one month. Do your research 'cause there are a lot of different options.
Hi, Robert. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
- The Endurance Team
Reviewed Sept. 20, 2023
I had my car warranty with Endurance and had to switch to another vehicle after 7 to 8 months. In that time, spoke with several customer service reps. EVERYONE OF THEM handle my issue seeming to have a personal stake in making sure everything was done to address ALL my concerns. Top notch people. Kim was exceptional helping me get details of my cancellation and a great start to add coverage to my new vehicle. Thanks Kim.
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
- The Endurance Team
Reviewed Sept. 20, 2023
The claims process was quick, easy, and very pleasant. Our claims assistant was very nice, courteous, and helpful. She acted like she truly cared about my situation. My claim was paid quickly.. This was a small claim. I hope Endurance will treat me with the same courtesy and responsiveness when and if I have to make a more substantial claim in the future..
Hi, Daniel. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 20, 2023
I have not needed my Endurance yet but I thank I will be treated very good. And I thank the company has a very good rating all over the country and all GM. Dealers. The customer service is very knowledgeable and easy to talk to. Thank you for asking me to give the company a survey.
Hi, Howard. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed Sept. 20, 2023
First time using the claims service. I called and they were professional and patient in the explanation. Dealership made the repairs and when it was time to pick up vehicle at end of day claim had already sent payment. I paid my deductible and was on my way. Highly recommends Endurance Extended Warranty plan.
Hi, Bruce. Thank you for recommending us in your review! We’re glad we made your experience with us a great one.
- The Endurance Team
Reviewed Sept. 20, 2023
Endurance is the warranty co. I would recommend to any of my friends. They have covered everything that has been fixed on our RAV4 Just $100.00. out of our pocket and Endurance takes care of the rest. We have not had engine repair work done yet, but computer repair was done most recently. Which was very expensive and they paid without complaint. Thank You Endurance.
Hello, Betty! We’re so grateful you took the time to share your feedback. It’s our pleasure to serve customers like you.
- The Endurance Team
Reviewed Sept. 20, 2023
The gal from Endurance that I talked to was great. She went through everything and I decided to cancel my warranty with my other company and go through Endurance. I was impressed with her knowledge of the policies and what they offer and her willingness to work with me. I was frustrated with the fact that I didn't know what I got myself into with that other warranty. She helped talk me through the process of canceling that warranty and what I had to go through, and then signing up with Endurance. She humanized the whole process. She was very kind and she did a good job of explaining it to me.
I was very impressed with the coverage that Endurance has and what they offer, and I feel like I'm covered and I have everything I need. They're a little bit more pricey than the other one that I had, but it covers more. The sign-up process was easy as well. It was a little lengthy, but you have to be thorough with all the information. I've spoken with two people at Endurance when I've had questions and both of them have been great to work with. I had a little trouble with the app, as far as if I wanted to print off the policy, but I think that's because I have an iPhone and that's more of an iPhone issue.
Hailey, thank you so much for sharing your feedback about our service. We're happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re here for you anytime.
- The Endurance Team
Reviewed Sept. 20, 2023
Had a couple unexpected problems come up ~ They were taken care of quickly and without question, very nice for a change. We only have 1 car, so it needs to be reliable and ready for use at all times. Having Endurance with us is extremely important and very cost effective for us even on a fixed income. Great for anyone who drives!!
Hi, Dennis. We're so happy to hear that you love your coverage plan with Endurance! We take pride in knowing our customers are happy.
- The Endurance Team
Reviewed Sept. 20, 2023
Dealership called the Endurance Center and got approval for repair immediately. I’ve had no other issues. Parts were ordered and installed shortly afterwards. I paid a $100.00 fee. So far I would recommend it to anyone who wants to be covered. In the future if I have issues I expect it will be taken care of also. Thank you….
Hi, Janit. Thank you for recommending us in your review! We’re glad we made your experience with us a great one.
- The Endurance Team
Reviewed Sept. 19, 2023
I've enjoyed being with Endurance, I give 5 ☆ because they have taken care of my car issues every time. I'm not a celebrity, I'm a normal everyday person. Not trying to sell anything for them. They do what they say.
Hi, Carlene. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed Sept. 19, 2023
Let me start with Customer Service… They were very informative. Didn’t mind me asking so many questions, but always answer it professionally. Worked quickly to get my Car completed with no problem… I called several warranty companies before I got to these guys and they were the only ones that made me feel comfortable… Thank you again.
Hi, Tasha. We're happy to hear that our team provided you with great customer service! We pride ourselves on operating with integrity to deliver our promise of peace of mind.
- The Endurance Team
Reviewed Sept. 19, 2023
Anytime I need work on my car I know Endurance is there. They almost rebuilt my 2011 Dodge Caravan and now on my 2018 Hyundai Tuscon. Without them I would have probably junked my Caravan, with low payments for bumper-to-bumper coverage I would be crazy not to have it on every vehicle I purchase.
Hi, Patsy. Thank you so much for taking the time to leave us a 5-star review!
- The Endurance Team
Reviewed Sept. 19, 2023
Took it to a reputable mechanic.. Also, the dealership takes this warranty I called there before I even got endurance.. Air conditioning job was only $100 out of pocket and everything is working great now. It was a $2,000 job. It's a pretty reasonable plan and for those costly things that happen to an older car, I think it's well worth it.
Hi, Kathleen. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed Sept. 19, 2023
My 2015 Ford Escape had a problem with the transmission and it needed to be replaced. My garage was able to contact Endurance easily and get approval. The payment was fast and both myself and the boss at the garage were super impressed. I highly recommend Endurance to protect your investment!
Hi, Trentin. Thank you for recommending us in your review! We’re glad we made your experience with us a great one.
- The Endurance Team
Reviewed Sept. 19, 2023
I cannot comment on claims experience because I have not had to file a claim yet. Also I have not had any contact with customer service except when I called to inquire about repair of something electrical. I did not realize I did not have coverage for that. And no, I don't want to increase my coverage so don't ask or suggest that.
Thank you for the review, Carol.
- The Endurance Team
Reviewed Sept. 19, 2023
It was a very simple process renewing our warranty with Endurance on my wife's Honda. The young lady I spoke to was very knowledgeable and her customer service was awesome. We haven't had to use the warranty yet but it gives me peace of mind knowing that my wife's car is so carefully looked after.
Hi, David. We appreciate the rating and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed Sept. 19, 2023
To Whom it may concern. We have had Endurance Ins. for my Nissan Murano for about a year or so. So I took my car for a oil change and then my husband emailed my invoice to Endurance for a reimbursement because we paid for it on our own but, was later told we have have our mechanic shop to contact Endurance before the service was done, but thank God still took care of the cost and more for us. MUCH KUDOS TO ENDURANCE FOR MAKING GOOD ON OUR OIL. I now know what to do the next time. Thank Ya'll for your service to these SENIORS
Hi, Madeline. We appreciate the rating and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed Sept. 19, 2023
You guys are great. I had multiple unexpected, very hard to diagnose problems and were true to your word. You guided my Ford dealer thru the process and for me was a godsend! Thank you. I have a 2011 Ford CV in mint shape and you are helping me keep it that way!
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
- The Endurance Team
Reviewed Sept. 19, 2023
Endurance took care of my tow expenses and all of the items (alternator and water pump) that were covered in my warranty when fixing my car. All I had to pay was the deductible. I just recently warrantied my second car with Endurance. I highly recommend them over any other warranty company.
Hi, Nsilo. Thank you for recommending us in your review! We’re glad we made your experience with us a great one.
- The Endurance Team
Reviewed Sept. 19, 2023
I only had the car for 9 months, but during that time I had an AC failure, and they processed the claim immediately and called me to clarify what they were and were not covering. Just felt like they were doing the right thing. It was also easy to cancel the coverage when I sold the car.
Peter, thank you for the wonderful review and for taking the time to share your feedback with Endurance. Our priority is customer service, and we are ecstatic that we met that mark! Should you need coverage in the future, Endurance is just a call away!
- The Endurance Team
Reviewed Sept. 19, 2023
Endurance replaced my transmission and also replaced a steering rod. Saved me around $5,300.00. Had no problem with claims. Very fast and professional. I would not have any problem purchasing another car warranty again when I need one. I would recommend Endurance to any that has a used car. Every time I call to speak with someone they always answer any question and always conduct themselves in a professional way and very good at their job. Thank you.
Hi, Carl. Thank you for recommending us in your review! We’re glad we made your claims and customer experience with us a great one.
- The Endurance Team
Reviewed Sept. 19, 2023
For peace of mind, I decided to get the premium warranty for my Mercedes S class, thinking I probably would not need it. Well, within 2 months I found issues with my car that could not be foreseen. (Air suspension, Seating issues, and steering column issues) I was very happy they paid the majority of the repairs quoted by my technician and what was approved by Endurance. Very much worth the monthly cost.
Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed Sept. 19, 2023
I really think Endurance gave me a good value for my money. When I signed up the person was kind and very professional. He knew his work well and I believe he saved me a lot of money if I happen to need repairs so I thought it would be best to be prepared. Now I feel a lot better knowing I’m covered.
Hi, Ralph. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed Sept. 15, 2023
Endurance has been very good. I've talked to some mechanics and they said that was one of the better ones to deal with. I'm very satisfied signing up with them. I had a couple of instances where I wasn't very happy, but it's my fault for not reading. There are some things that they wouldn't cover. But they came in good this year. They've covered a transmission and an air conditioning system.
Hi, Thomas. Thanks so much for taking the time to write us a review! We look forward to continuing to provide you with excellent service in the future.
- The Endurance Team

Reviewed Sept. 15, 2023
The person I talked to seemed knowledgeable, seemed like they knew what they were talking about. Price a little high but if it works as described it should be worth the money if you have any problems because auto repair is expensive.
Thank you for the 5-star rating, Johnnie!
- The Endurance Team
Reviewed Sept. 13, 2023
I have not had to make a claim yet so I’m not sure how that will go but when I talked to the representative she was awesome. Really explained to me what my policy would cover and I feel I feel I understand it. And the price I pay to know I have coverage I think is a good price for what I get. My car has been in great shape and I don’t want to get into a car payment at this time so I feel secure knowing I have coverage. And what new or used cars are going for since Covid I want fo keep my reliable car as long as I can.
Hi, Danette. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help!
- The Endurance Team
Reviewed Sept. 13, 2023
I just bought a 2011 vehicle, was looking for a warranty for it, the induvial I spoke to took the time to explain everything to me and answer all my question, even if he had to answer the same question more than once, he did everything he could to get me the best deal that he could.
Hi, Edward. We're happy to hear that our team provided you with great customer service! We pride ourselves on operating with integrity to deliver our promise of peace of mind.
- The Endurance Team
Reviewed Sept. 13, 2023
I saw Endurance on TV, and a friend of mine told me about it. I signed up and it was good. The cost was excellent too.
Thank you for leaving us a review, Monique. If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,The Endurance Team
Reviewed Sept. 11, 2023
My 2015 Toyota Cam..Had a noise when started it. Toyota ins.. Would not fix it, now it was 6 years old, but only 18 thousand miles, I purchased the extended warranty from Toyota [bumper to bumper] and all the other ones; denied the claim. Had Endurance and they fixed it in 3 days.!
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
- The Endurance Team
Reviewed Sept. 11, 2023
Signing up was quick and easy. The rep gave me a lot of information and made everything nice and clear. It was my first time getting an after-market warranty so he did a lot of explaining on what type of packages I was looking for. He explained that I will be out-of-pocket first by $100 and my claim would go to the insurance adjuster. I have the Elite coverage which covers suspension, the engine and transmission. It also covers ball joints to keep the wheels intact. It matches or is even better than my factory warranty. Purchase this warranty as soon as your warranty is up at the factory.
Hi, Petrona. Thank you so much for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy and are glad to know you had a great sign-up experience!
- The Endurance Team
Reviewed Sept. 10, 2023
My sister-in-law told me about Endurance and I've been seeing it advertised on the television. They were pretty reasonable. I signed up with them and their rep was very pleasant. The price could have been better but she explained to me that I have a pretty good coverage. I like my car and I wanna keep it for a long time. I'm currently having it diagnosed. The lady I spoke with was very helpful and reasonable with me yesterday when I told her what I had to do like bringing the car to the shop. She let me know there was no problem and to bring it to the mechanic that I chose to. And if I have to pay for the diagnosis, Endurance would reimburse me. Customer service is really good. I tell all people about this warranty. So far, it is pretty good.
We're happy to hear that our team provided you with excellent service, William. We’ll make sure that they receive your feedback. We're sure it will make their day!
- The Endurance Team
Reviewed Sept. 10, 2023
They will find a way to say ‘NO’. They will always say… is it related to existing conditions. They denied my claim every time and took almost $1K. Bad business service. They will also charge a high monthly payment for first 24 months.
Jamil, we’re sorry to hear about your experience. Protecting customers from costly breakdowns is at the heart of our business. We take your concerns seriously, and we’d like to make it right.
Please send us an email at feedback@endurancedirect.com, and we will be happy to assist you further.
Sincerely,The Endurance Team
Reviewed Sept. 10, 2023
I liked Endurance Auto Warranty's package and with the rate. It covers anything with the engine, the transmission, brakes. I have free oil changes, roadside assistance, rental if need be, if anything major is being done to the car. Those are my main things, the brakes, transmission, the engine, anything of that nature, it will be covered.
The rep sounded like he enjoyed his job. He was knowledgeable about what he was talking about, and sold me. Easy process. He told me that before my coverage, it would be 30 days after I purchased the policy before my coverage starts, which has passed. He also said that I would pay $100 deductible on any of the work that would be done to the car. Hw said everything that I wanted him to say. He hit on all the good points in my brain. He was very thorough about what he told me.
Hi, Tamyka. We're happy to hear that our team provided you with great customer service! We pride ourselves on operating with integrity to deliver our promise of peace of mind and are happy to hear you like your coverage plan.
- The Endurance Team
Reviewed Sept. 10, 2023
Signing up was very positive. They were helpful and they answered questions. They provided sufficient coverage for my vehicle and it followed the lines of the BMW coverage. Their service is cheaper and it's at par with everything else.
Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed Sept. 10, 2023
When I signed up with Endurance, I thought I was getting a good deal. But I felt like some information was left out during that communication before I signed up. They put me on automatic pay, which I was not made aware of. Then they told me that I could file a claim after my 30-day waiting period. They didn't tell me I had to drive 1,000 miles also. I had a problem with my car and then tried to file a claim. When my mechanic talked to Endurance, they said, "He has not reached 1,000 miles, so we cannot honor his claim."
Hello Elliot, we would like to apologize for your recent experience.
We pride ourselves on our customer service and the high-quality standards we maintain, and would like to make things right. Please send an email to feedback@endurancedirect.com with details about your experience and policy information, and we will be in touch.
Thank you,The Endurance Team
Reviewed Sept. 10, 2023
When I signed up with Endurance, the rep was courteous, attentive and answered all my questions. I wanted to know a little bit more about the tire coverage for the first year. They said I got coverage for the first year, including buying a new set up to $600.
Hello, Scott! We’re so grateful you took the time to share your feedback. It’s our pleasure to serve customers like you. Have a wonderful day!
- The Endurance Team
Reviewed Sept. 9, 2023
I have not used the service yet. Is it possible to send information about my policy or an Endurance book to my home? I believe in your services and when the time comes, I will definitely call you and take advantage of your service, especially the elite services. Again, thank you so very much for all you do and keep up the great work.
Hi, Terrence. Thank you so much for the 5-star review. You should have received an email with a copy of your policy. You may also visit the Endurance Customer Portal online or download the Endurance mobile app to view it.
If you experience sign-in issues, You can also contact our Customer Experience Team at 866.432.4443 or email custserv@endurancedirect.com for help.
Thank you!- The Endurance Team
Reviewed Sept. 9, 2023
I have an old car and I know eventually it's gonna start breaking down on me. I knew that Endurance would help with covering major repairs and things of that nature. When I signed up with them, it was quick and easy. The person that was giving me the quote made it easy to answer all the questions that I had. The rep also told me how they covered most engine problems. The rep went through all the things that they cover, engine repair and other repairs. The rep also told me that I need to make sure I tell them the mileage and any problems that I'm already having that's already occurring, because they don't fix anything that's already broken.
Hi, Brandon. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed Sept. 9, 2023
The person I talked to explained everything wonderfully. He was very informative. I like the fact that Endurance has more mileage than most companies do. I asked, "What if we sell it? Do we still have to pay this?" He explained that we could transfer it or we could stop paying on it and get a different one. We didn't have to keep the warranty. So far, the monthly payment's been affordable. On the first year, there's roadside service and $150 per tire. If the car is totaled, there's $1,000 towards vehicle replacement. I also have the app on my phone and I'm all about that. I've already told my mom and my daughter to get Endurance on their cars.do.
Hi, Tabitha. Thank you for recommending us to your family! We’re glad we made your experience with us a great one and look forward to providing you all with excellent service in the future.
- The Endurance Team
Reviewed Sept. 9, 2023
I like the unlimited mileage Endurance offers. I got good expectations if I ever have a breakdown.
Blake, we so appreciate your review and look forward to continuing to provide you with excellent service!
- The Endurance Team
Reviewed Sept. 8, 2023
I called them up and gave my information. Then they emailed me everything and I was done. I was satisfied.
Glad to know that you had a great experience, Timothy! Thank you for your review.
- The Endurance Team
Reviewed Sept. 8, 2023
I was at the dealership one day and the guy told me that I should look at Endurance. I signed up with them and they all worked with me. My main thing was how much it was gonna cost and if I could afford payment. I wanted to make sure I was covered with the engine, suspension, and the whole nine yards. The rep sounded like a pretty good guy and he knew what he was talking about. I work on cars when I have the time so I knew he wasn't jacking me.
I deal with the dealership and not backyard mechanics. I wanna make sure that I'm covered and that whatever work they do is gonna be done right. I had CarShield before but when I needed something done, there was no dealership on CarShield. With Endurance, the Nissan dealership accepts them and that's the main reason I went with this warranty. My only thing with Endurance is I’ve been asking them to mail me a copy of their policy instead of emailing it to me. I want to read over the policy.
Hi, Roland. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. You may also view your policy by visiting the Endurance Customer Portal online or downloading the Endurance mobile app.
If you experience sign-in issues, You can also contact our Customer Experience Team at 866.432.4443 or email custserv@endurancedirect.com for help.
- The Endurance Team
Reviewed Sept. 8, 2023
My brother's broker called and explained everything to me. He said that if there's anything I didn't understand, he was there to let me know. There was a promotion so I got a discount for the service.
Hi, Marilu. Thanks for taking the time to share your positive experience. We truly appreciate it!
- The Endurance Team
Reviewed Sept. 8, 2023
Signing up was easy and they sent me my card really quickly. My policy covers the complete drivetrain, air conditioning unit and every major thing i would need. With another company, I had to find a company, get an estimate and buy parts. Plus they were only gonna pay half. That was a joke. Check out Endurance. What they are offering is a lot better than other companies. I highly recommend it.
Hi, Joe. Thank you for recommending us in your review! We’re glad we made your sign-up experience with us quick and easy.
- The Endurance Team
Reviewed Sept. 8, 2023
We settled on a choice at CarMax and I asked for details on the service package. Then, it occurred to me that since I'm an AAA member, I should call them. They have a relationship with Endurance and they referred me. I had a great experience. And even when I explained to the people at CarMax what I got from Endurance, they said they couldn't match it. The whole enrollment process with Endurance was very thorough and detailed. All my questions were answered and was very collaborative and I'm happy with the coverage I got. I had follow-up questions and Endurance was always there for me. One time, my person wasn't available for a couple of days and they explained that she had taken some time off. Everyone's entitled to that.
I have a 2018 Acura MDX and high mileage. So we went with a five-year protection plan. It's a very thorough coverage, except on consumables, like tires and brake pads. And because I'm a AAA member and there's a service center near me, I can leverage its towing. I can ride a bus home. I'll get a guarantee on all of the repairs from AAA though I'm sure Endurance would also. But the combination of AAA and Endurance, if you live near a AAA service center as I do, is unbeatable.
People don't take into consideration getting their vehicle serviced and what that means. If I had had to take this vehicle to CarMax, it would have been a much longer drive. I'd have to have a ride back, or I'd have to stay there all day. But having an authorized servicer in my area, whom I already had a relationship with that was very nearby, it's hard to put a price on that. I love the coverage and when I got down to comparing item by item the plan I chose and the highest level plan, I found that the advantages of the higher level plan didn't offset its cost. That was based on having the AAA relationship and the service options available and various discount sales. These things are expensive but it's five years of coverage. I paid for it all upfront and saved $400.
Hi, Brian. We're so happy to hear that you love your coverage plan with Endurance! Thank you for taking the time to share your positive feedback about our service. We're here for you anytime!
- The Endurance Team
Reviewed Sept. 8, 2023
The signing-up process was nice and the lady who signed me up was helpful. I liked that she gave me a discount.
Hi, Carlettia. We are incredibly grateful that you took the time to leave us a 5-Star review and are happy we could provide you with a positive sign-up experience. Thank you!
- The Endurance Team
Reviewed Sept. 8, 2023
Endurance’s prices were competitive and they had a good rating. The guy that I talked to was very helpful and did exactly what he said he was gonna do. I got a plan for four years and the enrollment process went very well.
Hi, Marvin. Thank you for the 5-star review! We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 8, 2023
I'm incredibly frustrated and disappointed with this company. I cancelled my policy back on May 10, 2023. I followed their specific instructions. I had my letter of cancellation notarized, as they requested and sent it to them. I was told by the company that I would be receiving money back since I hadn't had any claims. It was a good amount of money that I would be receiving.
As of today, Friday, September 8, 2023, I still haven't received a dime from them. On top of this I've contacted them numerous times over the four month period. Their customer service is terrible. I've lost count of how many times I've called them asking them to give me information about the check I haven't received from them. No one has followed up with me from the company. No one from the company has called, emailed, or sent a text apologizing for their non-communication. I have wasted so much time and energy on this.
I've never been in a position where I've wanted to report a company to the Better Business Bureau, but I feel like I should. Potential clients need to be warned about this company that boasts about their excellent customer care. It's a scam and I'm so frustrated and disappointed with this entire experience. Please seriously consider my review before you sign up with Endurance. They are not a company that cares about providing quality customer care. They are the worst! Be warned. Dan G
Dan, thank you for your review. All feedback is important, and we’re sorry to hear you had a negative experience.
Please email feedback@endurancedirect.com with details about your experience and policy number, and we will be in touch to see what we can do to make things right.
Sincerely,The Endurance Team
Reviewed Sept. 8, 2023
The rep told me about the warranty and how much I'll be paying as well as the coverage which includes the engine, transmission, oil change and rental car. It was a four-year plan. Endurance is a great thing.
Thank you so much for your kind words, Frankie. We really appreciate you taking the time to share your positive experience with us.
- The Endurance Team
Reviewed Sept. 8, 2023
I was surprised by Endurance’s rates. What I was quoted was a good price because I'm only paying about 169, and I have the Diamond package. My deductible is $100. I have towing benefit and trip interruptions, roadside service, and rental benefit. I just got service on my Jeep, and I have another issue with my car. The engine light did also come back on right after that initial service which Endurance was able to cover, which was a starter. I only had to pay for labor. Now with this next engine light, I spoke to the tech the day before I left the lot and told him that I was worried if it were to come back on. When they handed me over my keys, I saw that the engine light was still on. He allowed me to reset my car. He told me he couldn't do it himself, so he asked if it was okay for me to give him permission. He did it. It was fine for two days, and then it came back on. I asked for another appointment for a diagnostic.
Hi, Jose. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed Sept. 8, 2023
Endurance had very knowledgeable and helpful reps. I was concerned about how long would it take for the warranty to take effect and what was not covered, and they told me that I had to at least have 1,000 miles before it would become active, to make sure that there were no problems with the automobile. They also told me that the coverage lasts as long as you pay for your coverage. It's a five-year plan, then you renew. When I had a $4,000 issue with one of my former vehicles, Endurance covered the entire balance except for $100. They handled my claim very well and if somebody asked me about Endurance, I would tell them that they are a good company.
Veronica, we really appreciate the time you took to write such a detailed review! We appreciate the kind words and look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 8, 2023
I had Endurance before, and I just reupped my policy. The rep informed me how much to pay per month, the deductible if I take it to Toyota and what the policy covers. The coverage is good, but they never sent me an email so I can pay them. Besides that, having Endurance will help me out if my car gets messed up. I've never done a claim, but my window on the other side doesn't work, so as soon as I get the package and card, I'm gonna take my car in and see how it works.
Hi, Oscar. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
To view your policy, you may visit the Endurance Customer Portal online or download the Endurance mobile app. If you experience sign-in issues, You can also contact our Customer Experience Team at 866.432.4443 or email custserv@endurancedirect.com for help.
- The Endurance Team
Reviewed Sept. 8, 2023
Signing up was a very pleasant experience. I like the way they've handled the claims process. My heated seat in my Cadillac went out. The dealership replaced it and I paid my $100 deductible.
Hi, Frank. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed Sept. 7, 2023
Endurance had better pricing than the car dealership. Their customer service team was very kind and professional and knowledgeable.
Hi, Margaret. Thank you so much for taking the time to leave us a 5-star review. We will share this with our customer experience team to let them know how they are doing!
- The Endurance Team
Reviewed Sept. 7, 2023
I need a good warranty. So, I got Endurance. Signing up was good. The reps were knowledgeable.
Vincent, we are happy to see that you had a 5-Star sign-up experience! We’re here for you anytime.
- The Endurance Team
Reviewed Sept. 7, 2023
Endurance helped me a lot during the sign up. The coverage was good. I liked it. They provided a lot of information for me. They were very nice. There was no hassle.
Hi, Jamie. We appreciate the rating and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed Sept. 7, 2023
Endurance had more coverage and better pricing. The first time I called, I talked to an individual. I was just calling to get information. It was basically a fact-finding mission. It was during the second call that I signed up based on what I had gotten from the first call and also from going on to their website and looking at the coverage that they offer. The sign-up process was simple. They asked me all the right questions and I gave them the information that they needed. It was a very smooth process from start to finish. Customer service was very friendly and courteous. They were trying to get as much information as they could so they could tailor a plan for what I needed. They were very attentive to what I was requesting in that type of situation. They went above and beyond as far as their service.
I have a 2016 GMC Canyon pickup truck and Endurance pretty much covers the engine, transmission, and electrical systems. It's just some of the stuff that could possibly go wrong after having a vehicle like mine for so many years. There was a 30-day waiting period for the policy to start. If you're looking to purchase a warranty for your vehicle, do your research and make sure you're selecting the right company. Make sure that the coverage that you need is available. Make sure it's affordable and it fits your budget. Make sure that you're very knowledgeable about what the company provides.
Thank you so much for taking the time to write such a detailed review, Robert! We pride ourselves on operating with integrity to deliver our promise of peace of mind and are happy to hear you love your Endurance auto protection plan.
If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,- The Endurance Team
Reviewed Sept. 7, 2023
The few people I've talked to from Endurance explained the coverage well. I'm happy with the extended warranty. It's expensive but I need it.
Thank you so much for your 5-star review, Frank! We will share this with our customer experience team to let them know to keep up the amazing work.
- The Endurance Team
Reviewed Sept. 7, 2023
The sign-up experience with Endurance was good and easy. I liked it and I’d give it an A-plus as well as the rep. I just wanted better coverage than the insurance I had on my truck and she explained to me what they cover and it was the perfect coverage right there. My truck broke down and I called a tow company which charged me $260 to tow my truck. I had Endurance but I didn't know that they did that at the time so I ended up paying all that money. I have to call Endurance today because my truck was in the shop and I just got it out last week and I got to send them the paperwork showing them how much it was. I have two friends who I'm trying to go with Endurance. I'm explaining to them how it works to the best of my knowledge. I was talking to them last night and they said that when they get off work, they want to talk to me more about it.
Hi, William. Thank you so much for this 5-star review and for recommending us to your friends! We look forward to working with them and are glad we made your experience with us a great one.
- The Endurance Team
Reviewed Sept. 7, 2023
The rep was great when I was setting up the program with Endurance. I explained that I already have an extended warranty that I was paying for at that time and he was explaining and giving me the other options that came along with Endurance if something goes wrong with the car. I'm only gonna have to pay the $100 fee and everything else was fully warrantied and covered, which was awesome because my other one was just extending my warranty and wasn't covering anything else. He got my mileage down and Endurance gave me through 2028. It was a much better extended warranty than what I was already paying for. He set me up with one of the better ones because they were running a special, which was why I was locked into the price of only 134 for everything.
You always end up paying for something separate if you lock yourself out of your car, you need a tow or any type of roadside assistance, and all that are included. I've never had to use roadside assistance but you never know. I have locked myself out one time out of my car. So, I had to call the locksmith to come out and open my car for me at one time and that wasn't too fun. The price was good as well. I love it. You can't beat it. Extended warranties are expensive so, I got a good deal. I've only gone on the website once and checked but it gave me all my info and showed me everything I had with my coverage.
Hi, Shawnee. We're so happy to hear that you love your coverage plan with Endurance and appreciate you taking the time to write such a detailed review! If you have any questions about your new policy, don't hesitate to reach out to us. We're here to help!
- The Endurance Team
Reviewed Sept. 7, 2023
It seemed like Endurance had good value at a good price. I reached out to them and my experience was great. They were very informative and answered all my questions. The amount of coverage they offered for my vehicle was very good. I do wish that it would be longer, but I guess five years is a long time.
Hi, Nancy. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
- The Endurance Team
Reviewed Sept. 7, 2023
I looked up reviews on Endurance and the people that I've seen talked about it said they've had good luck out of it. When I signed up with them, the rep was good.
Hi, Dusty. Thank you so much for taking the time to leave us a 5-star review!
- The Endurance Team
Reviewed Sept. 7, 2023
The rep at Endurance was very polite. He helped me out a lot and he did really well. He told me a lot of things I really didn't know and how much more was gonna be insured on my truck. The customer service was outstanding. Their cost is also good. A lot cheaper than I thought it was gonna be.
Rudolph, thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.
- The Endurance Team
Reviewed Sept. 7, 2023
The process to get Endurance was very good. It was easy. They explained everything to me. Their rep was good. I love good customer service. He told me my policy covers everything. It's just that it doesn't cover regular maintenance. I have three cars and I have three different policies. I have a Ford Fusion, a Journey, and a Nissan. As far as the price of the warranty, it's not expensive. It's not too cheap. It's just right. The only thing is I asked them to send me some paper policy, and I never got it.
Hi, George. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service for all three of your vehicles for many years to come!
- The Endurance Team
Reviewed Sept. 7, 2023
I recently signed up with Endurance and it was easy. The reps explained it all up front, and the warranty seemed to fit what I needed.
If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,- The Endurance Team
Reviewed Sept. 6, 2023
I started having transmission problems within 20,000 miles into my warranty. They paid the full price to replace the transmission. They sent a claims adjuster to the dealership and he approved the claim. I purchased my plan for another 100,000 miles or 5 years. I paid $3600 and they paid over $5800 for my new transmission. I'm very pleased with the handling of my claim.
Rick **
Hi, Rick. We're happy to hear that our team provided you with a great claims experience! We pride ourselves on operating with integrity to deliver our promise of peace of mind and look forward to continuing to provide you with excellent service for many years to come.
- The Endurance Team
Reviewed Sept. 6, 2023
I have not had to file a claim, but received excellent service to keep my policy in times of financial difficulties. I expect I will receive the same great service in the event that I do need to file a claim. I don't have any other comments or concerns at this time.
Carol, thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 6, 2023
I joined Endurance after another warranty screwed me. I won't say their name, but it rhymes with CAR SHIELD. I haven't had to use my current warranty yet, but feel safe having it. It's nice to know I won't have expensive car repairs in the future. My last warranty (Car Shield) refused to cover a $21,000 bill.
Hi, Timothy. Welcome to the Endurance family! We pride ourselves on operating with integrity to deliver our promise of peace of mind. We look forward to having you as a client and providing you with excellent service for many years to come.
- The Endurance Team
Reviewed Sept. 5, 2023
I have had great experience with Endurance. I have brought my car for regular maintenance. And find that endurance covers most of it, it's saved us money. The garage calls and deals with them, and have never had any issues. I would recommend if you looking for a extended warranty plan.
Hi, Jeanne. Thank you for recommending us in your review! We’re glad we made your experience with us a great one.
- The Endurance Team
Reviewed Sept. 5, 2023
Endurance was one of the best companies I have ever dealt with. Their service and customer care can only be described as outstanding. Their attention to detail during the claims process was timely and impressive. My dealer remarked how well they responded to the problem with my my car's wheel speed sensors. I look forward to being their customer again in the near future,.
William, thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.
- The Endurance Team
Reviewed Sept. 5, 2023
I was very satisfied with how I was treated. I have been treated very professionally. I have never made a warranty claim and felt like it was going to be a very acceptable outcome. I willingly will recommend you to my family and friends. I am confident that my vehicle will be taken care of in an appropriate manner.
Hi, Joe. Thank you for recommending us to your family and friends. Our priority is customer service, and we are ecstatic that we met that mark!
- The Endurance Team
Reviewed Sept. 5, 2023
The last time I had an oil change on my vehicle I was charged for it when it should have been free. According to my plan I am entitled to three free oil changes. How do I get compensation for the oil change. Filing a claim is very easy and simple. Endurance staff is always friendly whenever I call them.
Hi, Antonio. Thank you so much for the 5-star review. We encourage you to reach out to our dedicated Endurance Customer Service team at (866) 432-4443. Our highly skilled representative will be more than happy to provide you with the assistance you need regarding your reimbursement.
Thank you,- The Endurance Team
Reviewed Sept. 5, 2023
What I would like from your company is a list of what my Endurance coverage covers for my vehicle mailed to me. That would help me quite a bit. So far I haven't had to use my coverage yet, but having a list of my coverage available would be great.
Hi, James. Thank you so much for the 5-star review! To view your policy, please check your email or you may visit the Endurance Customer Portal online or mobile app.
If you experience sign-in issues, You can also contact our Customer Experience Team at 866.432.4443 or email custserv@endurancedirect.com for help.
Thank you,- The Endurance Team
Reviewed Sept. 5, 2023
Even though I have not used the warranty yet I hope when I have an issue it will be covered. I am handicapped and take great pride on my Chrysler. God Bless you all. I hope you all had a great Labor Day weekend and take good care of me when I need you.
We’re so grateful to have you as a part of the Endurance family and for your trust in us! We hope you had a wonderful Labor Day weekend as well. We look forward to providing you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 5, 2023
I have only had to use Endurance one time but it was taken care of with no problem. It is a comfort to me knowing that if I have a issue with my care that needs to be taken care of, I feel confident that Endurance will take care of it if it fall into the coverage area.
Hello, Kurt! We’re so grateful you took the time to share your feedback. It’s our pleasure to serve customers like you. Have a wonderful day!
- The Endurance Team
Reviewed Sept. 5, 2023
I've been a customer for less than a year. This was my first claim and it occurred literally in the middle of a Hurricane Warning. The work had been previously scheduled with the dealer and the Endurance adjusters were able to get a "virtual" inspection in order to get the repairs completed. Despite the weather conditions, the job was finished within 24 hours. All things considered, excellent service!
Hi, Robert. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 5, 2023
Great car extended warranty- investment all around. Plan on using 13 Elantra as long as possible meaning maintenance is vital. As of 9/23 have recouped approximately 50% Endurance investment via their paid claims and benefits. Compared to other auto extended warranty companies, Endurance ranks the top in customer service. I would recommend them to anyone looking for extended vehicle coverage.
Hi, Adrian. Thank you for recommending us in your review! We're glad to hear you had a great experience with our team!
- The Endurance Team
Reviewed Sept. 5, 2023
In August 2022 my family and I were out of town and I heard a noise coming from the transmission area of my truck. I went to a local dealership in that city and they said it was the flywheel but, I could make it back home. After getting home and taking my truck to my local dealership and they did a thorough inspection of the transmission. The dealership said that I need a new transmission and they would contact Endurance. About three days had gone by and Endurance contacted me and said that the transmission was covered and for me to pay my copay and they would handle the repairs. The total was about $6000 and I have no complaints. Thank you Endurance for the transmission and the discounts on oil changes and wiper blades. Endurance is the best and keep up the great work. A. **
Alvin, We really appreciate you taking the time to write such a detailed review! We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 5, 2023
I have been lucky and have not had to make a claim. I tried to use the towing service once and it was bad enough for me to call and say that I was going to cancel. I found out it was a third party. BAD idea. You should have your own. I called my AAA.
Hi, Kari. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
- The Endurance Team
Reviewed Sept. 5, 2023
Endurance warranty is exactly what I was searching for. Its convenience and reliability is great... So happy with plan and its customer service is great... Thank you guys. I had previously another plan but it was just a headache to deal with, their service was not professionally, and then a friend reached out to about Endurance car warranty and decide to call and all was history.
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
- The Endurance Team
Reviewed Sept. 5, 2023
I have the Endurance Elite warranty. It’s a great value and gives me peace of mind while driving to Oklahoma City and back several times a month to the heart hospital and other doctor appointments around town and fortunately, I have not had to use it yet, but when a problem arises I know I have coverage!
Hi, Paul. We're happy to hear you love your coverage plan! We pride ourselves on operating with integrity to deliver our promise of peace of mind and are glad we can do so for you.
- The Endurance Team
Reviewed Sept. 5, 2023
Fortunately, I have had no reason to contact Endurance since I signed up initially. The person I spoke to was the kindest, friendliest person I have ever spoken to when discussing insurance! She reviewed everything and I felt comfortable with going with Endurance for an extended warranty on my 2014 Subaru Legacy. I won't even go into the rude person I had spoken to previously when calling another carrier. Going online to see who was rated the number one carrier was the best thing I ever did. That search led me to Endurance!
Shirley, thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.
- The Endurance Team
Reviewed Sept. 5, 2023
Haven’t had to use my warranty but hopefully, if I ever have to use it, it will be well worth it. Peace of mind! Policy was very easily applied for and understandable. Was recommended by my Chevrolet dealer over other big-name providers. As told this company is more reliable and easier to navigate by the repair providers to get approved for service. Hopefully I will never have to use it but if I do is reassuring that it is there for my convenience.
James, thank you for the wonderful review and for taking the time to share your feedback with Endurance. Our priority is customer service, and we are ecstatic that we met that mark!
- The Endurance Team
Reviewed Sept. 5, 2023
Using the Endurance Extended Warranty for the first time was a learning curve for me. But now I know how the process works, it should be easier the next time. I was disappointed that the running board motors are not covered. They are part of the original accessories. As an original accessory, the running board motor should be covered.
Hi, Kathryn. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone! We look forward to providing you with excellent service in the future.
- The Endurance Team
Reviewed Sept. 5, 2023
I had a great experience. Went in for a routine oil and filter change and Endurance paid $50 towards the change. Also was informed my battery and windshield wipers were bad and Endurance paid $100 towards a new battery and $20 towards new wipers. Claim process is as easy as it gets. All I had to do was inform the tech I had an Endurance policy and gave him the policy info and they handled the rest.
We're happy to hear that our team provided you with excellent service, Terry. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
- The Endurance Team
Reviewed Sept. 5, 2023
I have no problem finding the situation the module and the small auxiliary battery that kept my high-of-a-bird Chevrolet in a dilemma. I thank Endurance for their help in solving this problem and getting me back on the road. I'm also a school Marshal and they put me in a excellent excellent condition.
Hi, Frank. Thank you so much for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy!
- The Endurance Team
Reviewed Sept. 5, 2023
I only use my truck for vacations, and cutting a little firewood! But with Endurance, it's always ready to work!! With this warranty, something goes wrong, (I have only had one claim) I take it to a mechanic of my choice and Endurance takes it from there! If you have a older model Truck or car, get on the Endurance Warranty program, and leave it to Endurance!!
Hi, Daniel. We appreciate the kind words and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed Sept. 4, 2023
My experience with Endurance was pleasant. I got two memberships with them on the same vehicle. I had used it before and it was smooth. It was for the air conditioning unit. I had no problem with the claim once it was reported to Endurance.
Thank you so much for this 5-star review. We appreciate you being a customer and are happy to hear you received coverage for both your vehicles! We’re here for you anytime.
- The Endurance Team
Reviewed Sept. 4, 2023
I called this guy and he said he would get me a quote. It was interesting because the factory warranty had just run out. So, I said I needed to get covered and I needed the best he could get me for the best price. He called back and took the information and got the description of my car. The next thing I knew, I got an email and the warranty was on.
The only thing I've had since I had Endurance was oil maintenance and they covered it because they cover two a year. Then a week ago, for the first time, I had to get my brakes done and I was surprised. I always go to the same place for my service. They called Endurance, which covered 140 bucks for the brakes. I had to do the remainder of 428 bucks. I know different parts are tricky on their warranty and it's weird they didn’t cover this part of the brake and not that part. But other than that, I'm good because it was a blessing to get that 140 off and I was able to get the 428. So, that's all that matters. I got my car. They did both my front brakes and the mechanic said the back is good for another six months. I like to keep my car maintenance. He tells me what I need to do and that's what I do.
The customer service with Endurance is good. Every time I call in and make a payment, they're right there and get it done. The coverage is good because from asking a couple of times, there's a lot of stuff that's covered that is very important to keep your car running. If you stop, it’d be your loss if there’s something that breaks down. So, I don't even entertain that. I just stay on top of it every month.
Elise, We really appreciate the time you took to write such a detailed review. We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 4, 2023
The rep was extremely knowledgeable, thorough and friendly when I signed up. It was a good conversation. He gave me a ton of information and he also provided me with some discounts that were obviously of interest to me. On my maiden voyage with Endurance, I had several interactions with them. I had the oil change at a location that did not work directly with Endurance for the payment of that so I had to submit my receipts for reimbursement. The date of that service was July 7th and I spoke to them on not less than five occasions about the reimbursement.
I spoke to them on 7/13 as well as on a phone call a day after that. I spoke with them on 8/8 and 8/22 and I was told that the check was mailed on 8/18. I still have not gotten it, which is 12 days I still haven't gotten the check. I spoke with a customer service representative and I told her what my experience was. She didn’t ask if she could help me or offer to get somebody to help me get that problem solved. She just thanked me and said goodbye. So, I'm not feeling good about it. But I need the coverage so, I'm between a rock and a hard spot. Endurance hasn't performed as they said they would at this point.
Hello Dennis, we would like to apologize for your recent experience.
We pride ourselves on our customer experience and the high-quality standards we maintain, and would like to make things right. Please send an email to feedback@endurancedirect.com with details about your experience and policy information, and we will be in touch.
Thank you,- The Endurance Team
Reviewed Sept. 4, 2023
The rep was good, and the signup went smoothly. I got the best package that Endurance offers, and the perks include roadside assistance. I've owned several cars and had several break down. I've had to pay for several out of my pocket, so I know and understand how expensive that could be. To have coverage where I am covered and I just pay a deposit, I can’t beat that.
Vincent, thank you for the wonderful review and for taking the time to share your feedback with Endurance. Our priority is customer service, and we are ecstatic that we met that mark!
- The Endurance Team
Reviewed Sept. 4, 2023
The rep was very helpful, polite, and very specific about the coverage of the warranty, and the sign-up was good. I would totally recommend Endurance.
Hi, Angel. Thank you for recommending us! We’re glad we made your experience with us a great one.
- The Endurance Team
Reviewed Sept. 3, 2023
My rep was awesome. He explained everything and he knew what I wanted to hear as far as coverage. The covered car is a Prius and the issue was on the brake actuator. That's an expensive part and having that installed would have come out to be $4,000. When I told the dealership about Endurance, they knew how to handle the procedure. They just had my car to two days and they fixed it. I recommend Endurance. The warranty is definitely worth it. They came through.
Hi, Dana. Thank you for recommending us in your review! We’re so happy to hear you had a great claims experience.
- The Endurance Team
Reviewed Sept. 3, 2023
As soon as I had an issue and my warranty was in effect, I was able to take my vehicle to the dealership. Endurance fixed more stuff on my car than I paid for the warranty. It's worth it whatever the cost is. You can enjoy having and driving your vehicle without worrying about it breaking. You can even take it on road trips and stuff and not worry about having to take a mortgage out on your house if something goes wrong with it.
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
- The Endurance Team
Reviewed Sept. 3, 2023
My policy covers the main stuff in my engine. I already had to use it on my Sedona and they took care of my claim with no problems. There was jerking in the transmission after I had 50,000 miles on it. The dealership put in a new transmission and it cost me 100 bucks. The price of the warranty was certainly worth it for me because the transmission would have cost more than that. It took too long but that was more on the dealership and them getting what they needed more than Endurance. They stepped up pretty quick.
Also, they have all kinds of perks I couldn't even name them all. I've called a tow truck once and they have that on the policy. They also have free oil changes too. Everything I need to know is in the app. It's very user-friendly.
Hi, Mark. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed Sept. 3, 2023
I spoke with a very nice gentleman, and he got me all registered to sign up for Endurance. He explained the packages to me, and I picked mine.
Hi, Judith. We’re so happy to hear you had a great experience with our customer service team! If you have any other questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed Sept. 2, 2023
I like Endurance. The sign-up process was painless. They answered all my questions and were very helpful. I recommend them highly. Their price is a little high, but it's worth it.
Hi, Ralph. Thank you for recommending us in your review! We’re glad we made your sign-up experience with us a great one.
- The Endurance Team
Reviewed Sept. 2, 2023
2. The tow customer service sucks. They don’t understand once you give contract number you should pull up all services and there is more to say, not enough space here.
Levette, we're sorry to hear that your expectations were not met. When time allows, please feel free to send us an email at feedback@endurancedirect.com. We'd like to see what we can do to make things right.
Thank you,The Endurance Team
Reviewed Sept. 2, 2023
Endurance is prompt. I've had one payout already for a heating unit and it went without any hiccups. I'd recommend it.
Hi, Eric. We appreciate the kind words and are glad we could provide you with a positive claims experience!
- The Endurance Team
Reviewed Sept. 2, 2023
The rep went over the program extensively. He asked me my age and gave me a senior discount. He told me the benefit of signing up for that day so I did.
Hi, JD. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 2, 2023
I talked to a girl the first day. She was wonderful. Then I called back the second day after doing some research. I spoke to a gentleman that day and he was excellent as well. He gave me the information that I needed. He was not pushy at all. He couldn’t have been more helpful. We negotiated the price and got to a point that we were all comfortable with. With the information that I've received and reading through the literature that Endurance sent me, we're gonna be well covered.
Thank you so much for your 5-star review, Randy! We will share this with our customer experience team to let them know to keep up the amazing work.
- The Endurance Team
Reviewed Sept. 2, 2023
Endurance has very good plans. They are much better than the dealership plans. The reputation of the company also seems to be very good that's why we feel safe. However, we are not very happy with the rep who sold us the policy. He was trying to push. He also gave us a much higher price than we had gotten a week before. Why should the prices of warranty change from day to day? The previous rep gave us a lower cost, and this guy gave nearly $5,000. The difference was $600 more. But the previous guy was very good. He gave us all the information. Unfortunately, we couldn't reach him back. I got some repair done on the vehicle. I was not sure whether it was covered or not. I registered with the dealership and asked them to submit them. I thought they have done it, but they never did that so I had to pay.
Rajender, we’re sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further.
Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.
Thank you,The Endurance Team
Reviewed Sept. 2, 2023
I found Endurance on the internet and left a message, but nobody got back to me. When they did, I told them I already got a different company. They said, “We're the only company that is still self-insured. All the other companies use other insurance. They just sell you the policies.” The guy went into what was better about being direct. He explained a lot of things, especially what to read about in their documentation that sets them apart. There was no pressure at all. I canceled the other one and went with them. I have one problem with them, though. All I have is the policy number that they gave me in the beginning. They never sent me the document and every time I try to sign up on their app, it tells me I'm not in their system. But they keep charging my bank account, so I'm assuming I am in their system.
Thank you so much for your 5-star review, William! To view your policy, you may visit the Endurance Customer Portal online or download the Endurance mobile app.
If you experience sign-in issues, You can also contact our Customer Experience Team at 866.432.4443 or email custserv@endurancedirect.com for help.
- The Endurance Team
Reviewed Sept. 1, 2023
I took my car to the Jim Coleman Cadillac. My service advisor got on those technicians. Being that the car has high-tech things on it, some things were baffling. But she was very adamant about getting this thing done and I really appreciate all that she has done as well as having this good warranty that I have. The issue was the sensor for the windshield. The backup camera wasn't showing. It was a black screen. Also, one of the sensors went out for the blind spot. When the claim was put in, Endurance was supposed to pay the reimbursement for a certain amount of money back. I sent the information in, but I didn't hear anything. I took it back in three times because the sensors kept reading up on my dash. The whole time that this was going on, Jim Coleman loaned me one of their vehicles to be able to get around and I really appreciated that. But Endurance covered everything.
Hi, Anthony. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
- The Endurance Team
Reviewed Sept. 1, 2023
I called Endurance and asked for some quotes, and got some information. Then I gave them my credit card and they sold me a contract.
Thank you for leaving us a review, Larry. If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,The Endurance Team
Reviewed Sept. 1, 2023
It was pretty smooth to sign up with them. I got a good package, but I'm still waiting for my membership card.
Hi, Jose. Thank you so much for this 5-star review. If you'd like to view your policy, you may visit the Endurance Customer Portal online or download the Endurance mobile app.
If you experience sign-in issues, You can also contact our Customer Experience Team at 866.432.4443 or email custserv@endurancedirect.com for help.
- The Endurance Team
Reviewed Sept. 1, 2023
The Endurance representative was very persuasive on the phone. The customer service was very good. Signing up with them was smoother than I thought. They went over a few packages with me and I chose which one would benefit me. They didn't force anything on me. I was very satisfied because it was very easy to sign up. I've used the service a few times to get repairs on my vehicle and doing the claims was a smooth process. I just gave the auto shop my information and then Endurance called and asked some questions. Then they approved it. The shop told me I have a good warranty. If you're looking for a reputable warranty company, go with Endurance because they are very good and reliable.
Leward, we so appreciate your review and look forward to continuing to provide you with excellent service!
- The Endurance Team
Reviewed Sept. 1, 2023
The rep took my information and then I got a call from somebody and that Endurance couldn't cover me. I found out from Endurance that I have a salvage title to my truck, which I didn't know. That means they couldn't cover it under the policy they had it under, and the rep had to redo the policy for me. The only thing changed was that I could up it and get almost having a warranty on a brand-new car where I could get more coverage. The coverage was more than what I expected.
Mary, thank you so much for sharing your feedback about our service. We’re glad to hear that our coverage exceeded your expectations.
- The Endurance Team
Reviewed Sept. 1, 2023
I wanted coverage for electrical, drivetrain, and the basic stuff. I signed up with Endurance and customer service was excellent and very professional. Try it.
Hi, Patrick. We're happy to hear that our team provided you with great customer service! We pride ourselves on operating with integrity to deliver our promise of peace of mind.
- The Endurance Team
Reviewed Sept. 1, 2023
Endurance was ranked the highest among extended warranty companies. I signed up my 2020 Ford Expedition and the process was easy, very simple, and straightforward. It took 10 minutes. My rep was very good and the cost was comparable. My plan essentially covers all critical kinds of powertrain components and electrical systems. It's not bumper-to-bumper but covers any of what I would consider major issues. For the coverage to start, there's a requirement of 30 days and 1,000 miles.
The thing about Endurance which is good is it’s a $100 deductible for all covered repairs. Whatever the sticker price of the coverage is what it is but if there's one major engine issue over the course of your policy or one major vehicle issue over the course of the policy, it'll be well worth it. As long as the repair ends up costing you more than 4,000, it's a win. That’s how I look at it, for 100,000 miles in coverage.
The only thing about Endurance is their website is poor. They screwed up my address on the policy even though I spelled it 40 times. That was where there was some confusion because there was no profile. All the website has is your policy and there's nothing for you as the consumer to be able to update information. You should be able to just do that, as opposed to having to call them and through that whole process, which was what I did. It wasn't that bad but I was just surprised in today's age that the website didn't have that kind of functionality. It would be a little bit easier if there was better integration between the Endurance site and the third party pay services.
Hi, Dan. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
- The Endurance Team
Reviewed Sept. 1, 2023
I got roadside assistance with my Endurance coverage. It's just if I would have had a preexisting condition, I couldn't have gotten Endurance, and I thought that was pretty bad. I'd tell others to get Endurance because to me, it's a better program than CarShield. The copay on it on every visit is cheaper than what CarShield wanted.
Hi, Edward. Your feedback is highly appreciated. Thank you for the 5-star review!
- The Endurance Team
Reviewed Sept. 1, 2023
Endurance Auto Warranty's rep told me what they would have to offer, and how much I have to pay. He gave me information regarding how everything goes through. He went through all the steps on what I'm covered and not, and said that I don't have to pay the full four years. Two years and the last year is for free. It was enough to get me to sign up just talking to him for 45 minutes over the phone about Endurance. It covers towing, there's roadside assistance, and my key fob. Those had me excited. Also, I have a deductible. So, if I get charged if my car is wrecked and needs to be fixed, I don’t have to pay an arm and a leg for a deductible. It’s $100 and it covers everything.
Hi, Corey. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help!
- The Endurance Team
Reviewed Sept. 1, 2023
Signing up with Endurance was easy, fast and simple. I looked over some of the paperwork and so far, the coverage looks good. It covers pretty much everything. And I've talked to a few people who said that they used them and they’re good too. We hopefully don't have to find out but it’s there if I need it. I asked Endurance to send me a thing in the mail so I could pay by mail every month and I've yet to receive anything. I've made two payments over the phone. But I talked to someone last week and they said they would send it out. They had misspelled the city and that may be why I wasn't getting it.
Hi, Jeffrey. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
- The Endurance Team
Reviewed Sept. 1, 2023
When I called Endurance and inquired about an extended warranty and how it works, the reps explained it to me, what it covers, and about the car rental and the cost. My policy covers axles and if you have to break the vehicle down and take the engine apart, it will cover an internal repair and the seal. But it doesn't cover all seals. It depends. People should get an extended warranty. It's worth it.
Thank you so much for rating us so highly, Kenneth!
- The Endurance Team
Reviewed Sept. 1, 2023
I called Endurance and they gave me what I needed. The price was right and they didn't pressure me. They said when I make a claim, I can pick my own mechanic. Endurance was very well.
Karen, we so appreciate your review and look forward to continuing to provide you with excellent service!
- The Endurance Team
Reviewed Sept. 1, 2023
Everything was great with the signup process and I just passed my grace period. I got an oil change and the dealership called Endurance. They gave the guy whatever he was supposed to get, which was $50. Everything was cool.
Hi, Montonez. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
- The Endurance Team
Reviewed Sept. 1, 2023
Endurance had the highest rating when I looked on the Better Business Bureau. I signed up and that was easy. Customer service was pleasant and their website was good. It's just the price is too high.
Thank you for leaving a 5-star review, Judy. At Endurance, we continuously strive to serve you better. Looking forward to serving you in the future!
- The Endurance Team
Reviewed Sept. 1, 2023
I have had Endurance for over a year and I tried to make a claim on my 2017 Ford Explorer. The dealership said the transmission needed to be repaired and after 2 weeks, Endurance denied, this has been a nightmare for my wife and I. I took it to another shop and had the same outcome. Endurance has seriously let us down and we have no explanation for the rejecting the claim twice.
Richard, we're sorry to hear that your expectations were not met. When time allows, please feel free to send us an email at feedback@endurancedirect.com. We'd like to see what we can do to make things right.
Thank you,The Endurance Team
Reviewed Sept. 1, 2023
I like the service. When I had a problem, I took my car to the dealership and they didn't have any problem with getting payments. I recommend Endurance.
Hi, Dorothy. Thank you for recommending us in your review! We’re glad we made your experience with us a great one.
- The Endurance Team
Reviewed Sept. 1, 2023
Everybody I've talked to has been really knowledgeable. They let me know what I needed to do. I highly recommend Endurance to take care of your cars. It's worth it to keep the car running especially with the way prices are these days.
Hi, Christine. Thank you for recommending us in your review! Our priority is customer service, and we are ecstatic that we met that mark!
- The Endurance Team
Reviewed Sept. 1, 2023
They gave me such a great offer for my insurance. I got bumper-to-bumper coverage and my deductible is 100 bucks. The warranty covers almost everything until I have 150,000 miles on it. It was funny because the next month, I had a camera go down on my back, and they covered the camera. Getting a warranty is a great opportunity. Whenever I get another vehicle, I'll definitely go with Endurance.
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
- The Endurance Team
Reviewed Sept. 1, 2023
The rep was knowledgeable when we spoke and was very helpful. I was told that I got an all-inclusive policy. But I had an issue recently that left me sour on the company. The display was not covered. It was a $1000 deductible. I ended up paying $1,200 to have that fixed. I also had a wheel that was cracked and they paid nothing for that. The parameters of the policy were not clearly defined.
Thomas, we're sorry to hear about your negative experience. We have very high expectations at Endurance and would love the opportunity to improve. Please get in touch with us at feedback@endurancedirect.com, and we will see what we can do to make this right.
Thank you,The Endurance Team
Reviewed Sept. 1, 2023
I had a good experience signing up. They explained a lot of stuff to me. I have roadside assistance and I can take my vehicle to any mechanic. This was a good choice. It's easy to get through when I call them.
Hi, Larry. Thank you so much for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy!
- The Endurance Team
Reviewed Sept. 1, 2023
I signed up with Endurance and it went well. It took a bit of time because we were going back and forth with the pricing, but other than that, the customer service was great.
We're happy to hear that our team provided you with excellent service, Shana. We’ll make sure that they receive your feedback. We're sure it will make their day!
- The Endurance Team
Reviewed Sept. 1, 2023
The vehicle we purchased didn't come with a warranty, and when I told my husband that I added an extra warranty, he told me to take it off because he already added Endurance. He did a comparison and said Endurance was the best to go with. The signup process was simple, and speaking with the rep was an awesome experience.
Lisa, we're happy to see that you had a 5-Star experience! We’re here for you anytime.
- The Endurance Team
Reviewed Sept. 1, 2023
I called Endurance and talked with a lady about it and we set everything up. I have been thoroughly pleased with everything that's going on. I had a claim where something had flown up off the road and damaged my car and there was no problem at all with it. They covered the repair. Endurance is a class-A act. It's a good purchase for what's involved, and everybody that I've talked with there even during the claims was very nice and very helpful. I'm very satisfied with Endurance.
Hi, Marsha. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed Sept. 1, 2023
I've had great luck with Endurance. When I reached out to sign up, I got to talk to somebody and she explained how it would work and how much it would be a month. They made it really easy. I have great coverage. It's bumper to bumper. I still have it today, and they have not let me down. I have a $100 deductible. I have run into a few issues with my car, and they're more than glad to pick up on it. I'm grateful for it. I pay 108 a month. It's covered everything it needed to but one. It's fair that they didn't.
Hi, Joyce. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed Sept. 1, 2023
We talked with the Endurance salesperson and we like their price. The coverage they offered was what we needed and the information they gave us was correct. The process went smoothly.
Hi, Charles. We appreciate the rating and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed Aug. 31, 2023
Endurance caught me at the right time. My regular car warranty ran out, and I wanted to continue it. The rep and I talked different packages and the signup process was easy. I was satisfied with the outcome.
Hi, Tyrone. Your feedback is highly appreciated. Thank you for the review!
- The Endurance Team


