Endurance Warranty Reviews

I had a fine experience when I signed up with them and talked to the reps.

The Endurance representatives were professional. The only thing was at the end when the lady was taking my information, she said she was gonna give me a reference number for the charge, and I never got it. I haven't heard anything else from Endurance, either. But other than that, everything else seemed to flow pretty good.

Purchase experience was okay, but the rep didn’t tell me everything. I thought it was misinformation at some point. I had an engine problem, and they couldn't cover what I needed. The dealership also said Endurance took forever to get on the phone to even address the claim issue. Everybody's blaming everything on COVID, but answer the phone. One would sit for hours waiting on somebody to get on the phone.

They have different types of warranty that fit my needs. The rep that I dealt with was extremely helpful.

Signing up with Endurance was extremely easy. I called the number and talked to a gentleman and he was pretty nice.

I talked to the representative when I signed up with Endurance and he told me everything, what would be included. It wasn't bad at all.

Endurance was cool. I never had an issue. People have reached out because I had to update my mileage with them and the customer service has always been pretty good.

The rep from Endurance took me through everything and as he was talking, he kept asking me if I had any questions. I told him no. He was nice and explained everything to the tee.

I looked at the top four companies and picked Endurance. I called, they called back and told me about the plan and I signed up. I got a full coverage for my car and I'm as satisfied as I could get.

I got an extended warranty for security. There's a little peace of mind because I was buying a used vehicle, and I didn't know a whole bunch about the dealership I was getting it from. I bought a truck and I need it for work purposes. I went online and checked out some of the reviews, and they said that Endurance was a solid company. They said they were always responsive. It was a pretty good customer service so I decided to go with them.

I read my stuff thoroughly and I passed it on to my service writer at my dealership that serviced my Dodge Charger. She found a couple of things in there that I did not realize and called my attention to. It wasn't disclosed to me when I purchased the Endurance warranty that I had to get an oil change before my first 1,000 miles or the first six months. I could have run over my 1,000 miles and not done that because I just got an oil change before I bought the warranty. Fortunately, that engine only has about 5,000 miles on it because it was just replaced last year. I went ahead and got another one so I would comply with the contract. I just wish there was full disclosure to the potential customer as far as the break in service. Other than that, I was explained pretty much everything from the get-go.

Beware of this company! The dealership filed a claim for our windows. Only the regulator is warrantied, the motor is not. The dealership clerk wrote, in error, that the regulator took out the motor and Endurance denied the claim. My husband had the clerk as the mechanic if what the clerk wrote was correct and it was determined that there is no way to tell which piece took out the other. The dealership clerk called Endurance to attempt to correct his mistake and Endurance still would not honor the warranty.

I read the reviews and thought Endurance might be a company I might go with. I told them that the car might have 121,000 miles because I was getting it from my granddaughter. The rep didn't say anything about having a different premium if it's more than or lower than that number of miles. After answering questions and I was getting ready to pay, the rep said he would turn me over for confirmation. When I get over to confirmation, I gave them the exact miles. I was told I was to be in a different category. That sounded strange that I said 121,176 and it was gonna be a higher premium. The contract will now be the value of the car but will be something else lower. It's $10,000 or the Blue Book value, which they were throwing on me at that point. How are could they take a credit card payment on something they quoted me then tell me afterward, “No, that's not right”?

They gave me all the information concerning the Endurance policy. One of the guys was smart and a little snippy. But I got what I needed.

I expect to use Endurance when something happens and then I'll pay myself up to speed. They knew enough to answer all of my questions about warranties and how it plays a part and make me feel secure. They also have the relevant information readily available when I need it.

The representative from Endurance was knowledgeable and answered all my questions.

Endurance had some good reviews. But I’m starting to change my mind. The experience so far has been good, but I would like a packet from them that actually tells me, “This is what your coverage is, Ms. **. You have the silver packet,” or the gold packet, whichever one it was. They told me they once were going to send me something out, but they never sent me anything. I asked Endurance about that, and then they said, “We’ll send it to your phone.” I said, “No, I want a packet sent to my house.” I don't have time to look over the phone. And it didn't tell me much when they sent me a message on the phone, "Oh, you have this package." Because it went so quickly when we went over it that I didn't get to see what all my coverage was. Nothing's wrong with my car, but I would still like to know exactly what I'm paying for every month.

It was easy setting up Endurance.

Out of the four reps that I spoke with was very respectful and dealt with me very well. The other three were awful. They could work on being honest and not calling their customer a liar. I would not recommend Endurance Warranty to anybody at this point.

The rep of Endurance was pleasant. The professionalism was good, but I found out some of the stuff that he said was not true. I'm the type of person where I don't like being misled. He told me the main things that I was looking for. Like, possible engine stuff or transmission stuff, things like high ticket items that normally would have your car sitting for a while if you don't have the money just readily available that could put you out of commission for a while, that I wouldn't have to pay as much at one time.

I’m very happy with Endurance and the person that I spoke with and got it all set up. It was a very good sales experience. He met my expectations, so I was very pleased with that.

The reps that I spoke with the day I signed up with Endurance were good. They helped me with everything, explained the process and what they’ll fix. I was satisfied.

The rep that helped me with my purchase was decent. But the explanation of products and everything could have been improved a little bit. I had to ask far more questions than I should have to get the full detail of what Endurance was offering. We conceded back and forth on several points on pricing and packages. Endurance worked with me to find a package that would benefit me so my overall experience was good.

The rep from Endurance explained the cost, what was covered, the timeline and the policy the warranty had. He ran down through all the what's covered, what's not and the services that they provide with the program that I got. The customer service over the phone was good.

Endurance covered the radiator, that was great. But then, I found out they don't cover my suspension. When I called them three times, I asked them if the policy will cover everything on my car, cause that was what I was told but it seemed like they told the mechanic I only got this one and I didn't get that one. When I called them, they didn't tell me that. They said this is what I could get and asked them for everything to be covered. They were also trying to push it. Then, when the guy pushed it, he told me I had $250 gift card once I did a month or two months. But then, when I talked to the lady, that was not what it was. It was a gift reward. I couldn't even use it 'cause it's worthless. It was false advertisement.

I have to pay the Elite coverage for three years. And then I've got two more years until I reach 100,000. It's the first time I ever had something like this. But it was fine, and I was satisfied with everything. The people at Endurance were very nice.

I felt pressured when I purchased Endurance ‘cause the rep wouldn't let me get off the phone. I said, “Let me think about that.” But she knocked some off, gave me a better deal. I said, “All right.” I didn't even have the money at the time. I was really just calling to get a quote and it was just pushed up on me. The man at my car lot was also asking me about the extended warranty but I don't have any type of paperwork to show him what the extended warranty is even on or for. No one has sent me any type of paperwork through the mail.

The first agent I talked to was a little argumentative on some things when just talking to others. It was more of the tone. He wasn't very receptive to hearing. I then talked to a supervisor who listened to what I wanted. I particularly liked working with that individual over the first agent. If you’re still paying on a vehicle, an extended warranty is definitely needed. ‘Cause you don’t know what’s going to happen. I’ve bought brand-new cars and had the complete transmission fall out within 30,000 miles.

I read out Endurance's entire warranty package. They didn't just warranty a particular portion like some insurance companies only warranty certain parts. This one gives a bumper-to-bumper coverage. That piqued my interest and then I went further. They gave me the two extra years of insurability for free and also gave me additional perks on the coverage.

Purchasing the extended coverage from Endurance was painless and very easy. The reps seemed to know what they were taking about. It was informative and brief the way that the rep explained the coverage. It would be good if their claims offices are open on the weekend just like dealerships are and other service centers. We had a claim which we had to call from the dealer on a Saturday and nobody was there. Monday was a federal holiday. By Friday, everyone's back in town and getting things done. They give you five business days. If they give me five days to submit it, I would have expected a response within five business days. Because if they can limit me to five days, they should limit themselves to five days.

Endurance could have been a little bit clearer on some things. When they finally sent me the paperwork, there was another plan that I was looking at that I thought was what I was getting, but it wasn't. It was a little different. There's like the plus plan and then there's the supreme that is better and covers more. I thought I was getting that one. Then it seemed like there was less things covered. Another thing was the surcharge on the diesel is not clear. They don't tell you what the surcharge is. It would be nice if they tell you what the surcharge is because then it's an open book. In the book that they send you, there's a definition for everything, but there's no definition for surcharge.

I told the reps of Endurance what I wanted and they signed me up. However, I was a little puzzled. I thought they said it was gonna be $80. But it ended up being a 113. I also thought they were also going to send me in the mail my policy, not just the one on the internet.

Endurance Auto Warranty's rep seemed truthful. I had to wait 30 days or 1,000 miles. I'm half my 1,000 miles now. But then after I signed up, I saw that the Better Business Bureau had a ton of complaints about them. According to the BBB, the plan is not what they said that I bought. So, I'm hoping when I use it that the guy was telling me the truth.

I had a very good experience with the rep from Endurance and the coverage was explained very well. Making the payments is easy. It comes out of my credit card.

I checked with my dealership and I talked with them about their experience with different extended warranties. They had good things to say about Endurance, so then I called and got more information, and everything just seemed to fit nicely. The rep that helped me with the signing up process was great.

My brother got Endurance. It was a good company so I went with it. Somebody from Endurance told me when I got it, that the policy covers oil, brake, tire rotations, and windshield wipers. When it comes to the engine, that's where I have to pay $100 for the deductible. If anything happens to the inside of my engine, I have full coverage.

I liked Endurance's level of coverage. It is better than what we currently have. One thing we did like about that plan is it does offer oil changes and search which the other plans don't do. The initial rep I dealt with was pretty good. The secondary reps that they had to send this to were a little bit pushy, but we had already decided based on the initial rep that we were going to go with the service. If we were on the fence, we may not have picked them based on the secondary reps. Listening more to the client would be the key thing. If the second rep would have listened more, he would have understood that we were already essentially sold. We were already going with the product. We were just asking for them to kind of work with us on some things, and then he kind of wanted to resell us on why this was a great buy and why it was unnecessary for him to do what we had requested.

I wanted a very comprehensive coverage, and there were several companies I looked at, but I chose Endurance based on the ratings. The rep also explained the program to me well, and I chose quickly to get the program. Everything went smoothly. I have an older vehicle, so whenever I would have to use it, it should be very valuable. I'm very satisfied with it.

Any question I had, the representative that I dealt with had an answer for it. Also, anytime I had to hop off the phone, he always called me right back and we carried on through the ordeal of getting me signed up.

Endurance has been great and everybody's been helpful and informative. They were always available and super friendly. We used the warranty on the most recent service for oil change and a couple of standard maintenance things that came along with the Mini about the 25,000 mile mark. I got a local guy and when I went to pick the Mini up, he was finalizing the claim as we were coming in. Endurance covered maybe a third of the bill, so it was decent.

The rep of Endurance did a good job. Everything's good, so far.

The rep of Endurance was very informative, patient and kind. The rep explained the coverage pretty well.

The purchasing process with Endurance was simple and they were clear about everything that I was getting. They made it easy. I received one email and the rep said I was supposed to receive a second one about my payment process. But I've only received the first email about my extended warranty information. Still, he was helpful.

I liked what Endurance had to offer and they seemed to be the best way to go. Their deductible was a lot cheaper than most places. I got the policy for my 2014 Dodge Durango and everything seemed pretty good.

My wife drives our Lexus RX 350 a lot so the mileage went up. I realized I probably needed an extended warranty. I've seen and heard about Endurance somewhere before. And after speaking with their representative, I liked what they had to say. I was a little nervous about getting an extended warranty outside of the dealership and I didn't quite know how that worked. But the representative did not seem like he was trying to pressure me to get it. That part stood out to me. He was pretty confident that Endurance will be a product that will meet my needs.

The agent from Endurance was okay. I'm always satisfied with Endurance. Check it out, too. It might be beneficial for you.

The reps of Endurance were polite. They explained everything.

Our signup experience with Endurance was fine. But connecting and getting service work done has been a challenge. The car company that is supposed to be doing some repair hasn't been able to talk to anybody. When I called customer service when I was at the Toyota dealership, they gave me a different number to call so that they could call and get authorization to find out what work was covered. I was gonna call Endurance today and see if they'd ever gotten any more information. The problem with the dealership is they have a lot of people and a lot of wheels going. They may have dropped the ball too and not followed up. I paid for the whole policy up front so it's not like I can just cancel if I get unhappy with them.

Endurance shouldn't have charged money upfront to get the policy, which the customer service guy kept. They shouldn’t say that they’re going to send you a $50 gift card to offset part of the price and then they don't. The guy was supposed to have mailed it to my house, which I'm a little upset because he lied to me. Endurance needs to follow through with the things that they promise the people that are buying from them.

It was pretty easy signing up with Endurance, though the people that I spoke to in the customer service area were very rude. I was trying to learn different things, trying to figure out this and some of the guys were a little **, "It's been sent out. It's fixed. It's only $50." I said, "Okay. I was just asking a question." I wouldn't recommend Endurance because of the way those reps interacted with me.

Endurance covers over 300,000 miles. It was just that the first one that I talked to was persistent and wanted me to sign up. I told him to send the stuff to my email and let me look it over. He said that we’d do it right that time, I won’t get it, and this and that. I just insisted to send the stuff to me.

I got a 10 year old truck and it's about time it started having problems, but I have never had it in the shop before, other than the battery. It’s been a good truck and hopefully, it never breaks down. Still, I got an extended warranty with Endurance. The price was reasonable and everything went well. The people were friendly, which helps too. It was a good experience.

At first, I thought everything was perfect with Endurance until I went to go get my car serviced, and I was told that the package that I got didn't cover it. I had a blown seal on the transmission gasket and some kind of harness clip that was supposed to be put on. Once Volkswagen told the Endurance people the price, they said that it wasn't covered under the type of warranty that I got.

Endurance covered up to 100,000 miles, whereas the other ones were cutting off closer. Endurance covered more and the benefits seemed to be better. The rep was also very thorough. He kept explaining things to me and made me feel that it was a good fit.

Endurance responded quickly to my inquiry. They gave the instructions in setting up the online payments and then I tried it one more time. And then I just said, "Oh, I don't care about it." It was difficult. But the rep was knowledgeable of his product and courteous.

I signed up with them and I was promised that I would receive something written about the coverage but I haven't received it yet.

I love that Endurance offers full bumper-to-bumper coverage. I bought multiple cars and once I talked to the gentleman, I got them all full coverage for five years.

CarShield offered a good deal. But I found out that they are in a class-action suit and that they are not paying off on the warranties. They also have an F rating in the Better Business Bureau. I then googled the best aftermarket warranties and Endurance was number one. I called them. The signup process was smooth as silk. The lady that I talked to was really helpful and kind. Go for Endurance.

Endurance's customer service is the best. They were really nice. I got a plan that covers everything and I'm satisfied.

It was pretty good with their rep when I signed up but they never sent me the card for it and that's all I'm waiting for.

When I signed up, the rep told me my waiting period but never told me on the phone when I told him I was having some issues with my car that was why I was getting the warranty that I had to wait. He said either or, and not both 30 days and 1,000 miles. I had to get rid of the first car because apparently, it was a preexisting issue. I had another car now and hopefully, I can use it soon.

The rep over the phone was great. He had the patience of explaining Endurance versus CarShield. He explained some things to me a lot better. At the same time, I was convinced that Endurance is the one I needed to be in from the start. The purchasing process was great.

Jon, the rep, kept on following up with me and making me understand. He emailed me different stuff and kept on checking back with me. So, I signed up with him. I went with the top coverage. I paid for three years and got three years more. Endurance helps out a little bit with the tires and brakes. Anybody is not going to give anything like they do. I liked the plans and the only thing that I didn’t like was I hadn’t received the card.

I was satisfied with the plans from Endurance that were offered to me and I got a five-year coverage. The experience has been fine so far.

The Endurance rep was very good. He was A+. He was completely detailed. Couldn’t have missed a spot.

Purchasing the warranty from Endurance was smooth. The gentleman explained things well and it was very easy to set up the payment plan. It’s already in my Auto Pay. But the explanation of the down payment could be a little better. There were two reps and when I was transferred over to the second rep, he told me that I was going to be charged a greater amount a week after or I was going to be charged for something a week after and then that same day as well. I wasn't counting on that. I thought it was just the 109 and then a monthly fee after that for however many months. But it was the 109 and another 109 a week later. It was an activation fee or whatever it was, and I thought that was included already in the initial 109. The only confusion there was the explanation of that but it is what it is.

No insurance company wants to pay a claim that somebody brings up, especially when it’s a very expensive claim. Everything Endurance covers is up to $10,000, and my claim is in excess of $10,000. $10,000 doesn’t cover the whole fix, which is unfortunate, because it is a mechanical issue. It’s not a body issue, it’s a mechanical issue, because the truck is a diesel. I've been fortunate enough to have the best case on this worst case scenario. Of course, nobody wants to come out of pocket with $11,000 to fix their truck. But so far, Endurance has been nice and helpful. I've had to get all the information I needed to get everything done. I’m just waiting on them to get back with me. Hopefully, fortune will be on my side and they will cover my repairs.

Endurance had better coverage warranty for almost everything for the car.

They were good when I was signing up but they could have a little more in-depth explanation as to what was fully included. I thought I had 30 days and 500 miles and when I got the contract, it said 1,000 miles.

I signed up right through the internet. I had to put down 199, and then I thought it was 115 a month, but it's showing it's about 155 a month. I've been trying to get ahold of Endurance but I never could. I was under the impression that the policy covered all the major stuff, excluding oil changes. But I thought I was with Advantage, and now I'm finding out that I'm with Endurance. When I went on the internet and read up on Endurance, you have to get authorization from them before you can get any work done, and it seems harder to me.

The price that I got was cheaper than any other person. The reps were nice and helpful.

Endurance is the second-worst insurance behind Carshield. They tell you that your car is warrantied and they tell you a command figure to be under that program. Neither they nor Carshield is worth what they're talking about. Endurance is not a good company. Keep looking.

The reps could somehow provide a little bit more robust explanation without being excessively long but when I looked at the paperwork that was sent to me, I can see where understanding what is covered under my warranty and what type of repairs I could file a claim for can't be a quick thing to cover.

When signing up with Endurance, the original person I started with was not very friendly but after that, the additional people I spoke to were very helpful. I was told that I had to wait for Endurance to be fully functional, which I did. After a couple of phone calls, I went to Toyota but they gave me a hard time so I left and didn't have the work done. They didn't believe I had Endurance and wanted to see paperwork, which I couldn't find at that moment. Then, I contacted other companies. They didn't want to use any outside company or they wanted me to bill Endurance after, so I went to a fourth place and had an appointment. But I went back to the third place who could do the work sooner. The first time, the guy said that he didn't deal with Endurance. The second time, he said he would deal with Endurance and I had a positive experience.

They could improve in communication or the way they talk to you. But overall, Endurance was better than the other company.

The customer service at Endurance was excellent. I loved them. The customer interaction was good. The reps answered all the questions that I had, and I never called and not been able to get somebody. I was very satisfied with the plans and I ended up going with the platinum. I had an incident lately where I got a letter in the mail that was not something that came from them. I called and asked them about it. They told me to disregard it and that it had nothing to do with me. It was about raising my rates on my plan that I had bought and they said my rates were locked in and it was a false letter. So, I’m happy with them so far.

I liked the price and the discounts. I'm retired military, so Endurance gave me a discount for that, plus being a senior. Endurance gave me exactly what I needed. I went online before and looked at different companies. And the best for me was Endurance. Everything is gonna work out fine.

The reps want you to be with their company so they’re gonna act nice. But once you make a claim, all that goes away. They don't want to talk to you. It took them two weeks to get ahold of my paperwork and get back with me. I had no idea what was wrong with the truck. I took it in to get it serviced and they told me something was wrong with it. Endurance told me that it was pre-existing when I had no idea about that. So, I would not recommend them. They're not one that wants to work with you at all. Therefore, I had to sign my truck title over to the repair facility because I could not afford the repairs. And all Endurance had to say about that was they couldn't help me.

They answered my questions and returned the information that I was looking for, so I could make the decision.

The purchasing aspect with Endurance was very simple and the gentleman I spoke with initially was very clear in describing what the program entails and what local companies or any companies that I could use to file a claim if necessary. The payment plan was a painless program. It was easy getting the drafts set up and I had no issues. The drafts came out when they stated the drafts were going to come out.

The rep was knowledgeable and gave me all the information I need. She did a good job. In about seven minutes of her explaining what was going on, I signed up with them and it was done. It was extremely simple. But I cancelled the contract last week. It was sometime before the billing cycle was over. But I'm still getting billed, which doesn't make any sense.

They had me pay for the insurance and everything looked good. But then they sucked. They did give me my money right back. But they canceled the warranty because at first they said the tire size was no problem, and then they said my tires were too big. I told them they were an inch bigger than stock. But because of their rules, underwriting killed the deal. So dealing with Endurance did nothing for me other than waste my time. But the reps were easy to get on the phone. They didn't hound me to death.

The rep from Endurance was good and I was totally satisfied with the plans. I got the top of the line coverage where everything is covered.

I had a fraud attempt on both my cards and Endurance totally understood. I was a couple of weeks late with my payment and they didn’t cancel the policy. They were compassionate with what happened.

The person on the phone from Endurance was decent.

The rep made me comfortable. She told me that if my vehicle broke down, call them. She also told me that Endurance would send a record to come get it and take it to a shop.

When my car went dead, I called Endurance to see what the procedure was because I didn't want to take the time to review the paperwork. The rep told me what the procedure would be.

The rep of Endurance was very informative and helpful. He explained that it covers mostly everything that was covered before and that was what I liked about it.

The signup has been good so far. The reps were all nice.

I had bought the car from a Buy Here, Pay Here and the insurance they were trying to give me was extremely sly. I got great, all-around coverage from Endurance. It’s affordable, and it’s easy to sign up. The rep was friendly and he let me know everything I needed to know.

When I went with Endurance, they weren't what the people would say they were, because they had different things that were going on with them. If something's going on with your car, you wouldn't get the part you need for the car. They will give you something off-brand part for the car. So I left Endurance. But I had a good experience with the customer service team. I could reach them whenever I wanted to. But as far as what they actually did, the product that they promoted was a lie. When my air conditioner was losing coolant, I took my car to the Mercedes dealership. Endurance wanted my service record showing that I had taken it to the dealership since I had it and all of my services were done on it. Then Mercedes wanted to charge $125 an hour, and they refused to pay it. They only paid $100 an hour. So I had to go out of my pocket and finish the deal.

The price wasn't overly expensive for the policy, and I liked Endurance for that reason. The agent gave me every information that I needed so I can make a decision if I'm going to get the policy or not. Endurance also made it easy for me. I was able to obtain a bit of funds and then the remaining balance after I had gotten paid, and that definitely made a difference to me. However, I wasn't able to keep that warranty. I got injured on the job and I haven't worked since the end of April. Unemployment hasn't paid any money yet, so I'm still waiting on money from unemployment so I can get caught back up to make my payment. Once I get established again, I will be working to have that service again.

Dealing with the rep was great. There was a lot of information and the rep answered every question I wanted to know. I decided to go along with them compared to another company I previously thought about. Endurance has been very good to work with so far.

I had one plan that was offered to me and it was good. Payment-wise, it's great. That would make me want to recommend it. My mechanic also said Endurance offers everything I need. It's just a matter of just using it.

I didn't realize that Endurance has to have pre-authorization before you get an oil change. I got oil changes, paid cash and then I realized that I had it covered under my policy. When I contacted the representatives, they said that it would not be reimbursed because I had already paid out of pocket. They could have been a little lenient on me since I was a brand new customer and I had not received the policy yet but they were not.

I had a very good experience when I signed up. There was no pressure. They explained everything. They answered all my questions. They were very pleasant. It was very easy to sign up with them.

Purchasing Endurance was a good experience. They answered any questions I had. They did a good job.

The representative of Endurance that I spoke with over the phone was good. He knew everything and he did everything we asked for. It was good.

The reps that I signed up with at Endurance were good. I decided on Endurance because of the reasons that I could pay it my way and not the way they wanted me to do in other places.

Endurance Auto Warranty was very informative. They explained the policy and the price, and how it worked. They did a great job because I signed up the same day and so did my daughter.

Endurance gave a good overview of the policy. It’s hard to part with 3,400 bucks, but the proof is in the pudding. Hopefully, I never have to use it. But it's nice having that insurance if something does happen. That's when we will find out if the guys are of their word. I'm hoping it's not like my last one that I had to put $5,000 into.

I’ve had issues in the past and Endurance came in handy when I had some warranty on the car. Good explanation of the coverage.

Endurance was cheaper than the one I had and the professionalism of their rep was good. He explained the product pretty well.

The best part about signing up was that it was no pressure. They let me think about it and I call them.

I really liked the way Endurance did everything for me. Everything worked fine. It was no hassle. I called back because I thought I had to call in and give them all my payments, but then I forgot that everything was already set up. All in all, my experience was easy as well as quick.

The coverage was explained very well. I got the general breakdown of what would be covered and it's quite an extensive list. And that made me happy and I kept Endurance in my mind. Having extended coverage is going to be extremely valuable especially because I have an American car and my history with those has been subject to more issues than I had with non-American cars. If you need extended warranty service, Endurance is the place to go to.

The rep from Endurance explained everything. I’d tell others to sign up with them. The price is right, too.

I had a good experience. I got the warranty document itself. I downloaded it on my phone so I can share it with my Kia dealer. Everything that they represented came true. It's all set up and ready to use eventually. I could make monthly payments with Endurance, which was attractive to me. I didn't have to pay $4,000 out of the bank and spend it all at once. The monthly payments are convenient, and it was a better policy with more coverage in terms of miles and years.

The rep was very knowledgeable. He was sending me everything and he had a response to every question that I asked. When I spoke to the second representative, he passed me along to his boss to finalize all the paperwork. Something that he said wasn't in our negotiation that the main boss went over and I caught it. I told them and they added it at no extra charge. So that was cool. The experience with Endurance has been good so far. Hopefully, I don't need a claim in the next 100,000 miles. But if I do, then Endurance got it covered.

The experience with Endurance was not too good. I had a problem with my truck and was only 130 miles out of me having 1,000 miles before I could report something wrong with my truck but they wouldn't work with me. They told me there was nothing they could do for me so I'm thinking about changing companies. I was told Endurance was one of the best ones to kinda have coverage on your truck with but they don’t seem like it. I wouldn’t recommend them to anybody.

I had a good interaction with the rep when I signed up with them.

The representative helped me out with all the answers that I needed and was pretty much straightforward with what I wanted, not just telling me this and that, and I was going to get this, and what. I filed a claim but I wasn't able to complete it because there was a default on my end. I gave the trip mileage instead of the actual odometer reading and it was a discrepancy with what they did. They just rewrote the contract for me so I wouldn't lose out on anything to where I could still keep the same policy under the same contract. Overall, Endurance is a great thing because I can roll it to any vehicle of my choice. Just in case I wanted to help somebody who had difficulty with his vehicle, I can lend a hand and use my policy to him.

Endurance had some pretty good reviews, and the best is they had some additional coverages that some of the other extended warranties didn't. They paid for the maintenance. And this year, if the car breaks down on a trip, they would pay for your hotel and rental car. It also has the locked out roadside assistance and paid for the oil changes. It's a pretty good warranty, so that's why I went with them. I was impressed by how much they covered. The price was about 4000. That's pretty high, but when you're thinking about all this stuff it could cover if it breaks, it would pay for itself. So, I was okay with paying 100 a month for that just to have a peace of mind. Their rep explained everything. There's a lot of information to take in at once, but so far, I'm happy with it. I'm in the process of going out and trying to get all the maintenance done because if I don't keep up with the maintenance, they won't pay for a breakdown. That was written on the contract.

Signing up was smooth. Everything the rep said was legit and to the point. He answered all the questions I had. I've had a great experience so far. It’s above-average service.

They were excellent and were very professional on the phone. They helped me out with different questions that I had at that point in time. They were the most that I was able to get information in reference to what I was gaining from going with them in reference to my extended warranty. They called me a few times just to ask me how everything was going and if I had any more questions to please let them know. Their customer service was really good. Their email response to everything was very fast, prompt, accurate and to the point. I was really happy with Endurance.

My experience is pretty good. I've been with another company for a long time and I was paying almost $200. I was upset. But now I found a good one and I'm satisfied. The guy that I talked to at the beginning led me on and I didn't even have a day to think about it. The rate was about $200 and he let me pay $85. Then a week later, they let me pay the rest. I liked the way when I got my oil change a month ago and I also liked the way they helped me with the battery. As soon as I went in and take the truck for oil change, it wouldn't crank up. So I dropped it off and everything went good. I like that. You're not even gonna sit and crumble behind the insurance company. The main thing is that they always say, "Call when you get to the shop." I ain't got time to be sitting in a phone, calling and waiting online. I like the way it was fast.

I looked Endurance up and they were rated high on the Better Business Bureau, which made me feel like they are reputable. The rep told me some things that made it seem like it was too good to be true. Sometimes I feel they got so many loopholes. But right now, they are okay with me because I have something going on with the car and my part that went out was covered. So I just need to get with them and find out how much I have to pay what my portion is.

I liked how long I could keep the warranty with them based on how much mileage I already have on my car. A lot of other companies wanted more monthly than what I could afford. The signup process was smooth. If I had any questions, the rep told me that I could contact him.

Whenever I first signed up, the reps weren’t very thorough. They didn't go over anything. But the guy I talked to to complete everything was. According to Endurance, the policy covers everything internally in the engine. So far, so good.

I called in for the policy and they were super nice. My experience was fine, but my wife's experience was very bad. When my wife called in to cancel the policy, they were **. My wife was so upset. They were telling her that she didn't know what she was talking about, and that she needed the policy. They told her all kinds of goofy stuff. They treated her like she was stupid. The thing is I'm ASE-certified master tech, and I can work on pretty much anything. She's been married to me for 24 years, so she knows a little bit about what's going on.

It was extremely easy to purchase the policy and the agent was awesome. He spent an hour on the phone with me at night, going through all the questions I could come up with. He's a good dude.

When I signed up with Endurance, the reps were good about it. They were very courteous, knowledgeable and made me understand if they would try to bring up cost.

I like that Endurance offers more mileage coverage. Their reps were okay, but they don't give any information unless you ask. They should give a little more detailed information without asking for it.

They seemed knowledgeable and thorough. One of the selling points that I did like that I didn’t see with the other two companies I looked at is that I get two oil changes a year for free.

The rep answered the question, but I had to call back and get through exactly what Endurance covers. It was a pretty good experience.

Endurance seemed to have a good record and their price was within my budget. So, I bought it. I thought they were going to send me a package deal with everything written but I never did receive one.

The person who called me was very nice and knowledgeable. They listened to what I needed and they were very professional. The Endurance extended warranty was a good price and there were add-ons that I could get for the maintenance on the car. The rep sent me a 25-page virtual document to look through although I haven't gotten any of the documents in the mail yet like the card.

With the expenses of four-wheel drive and all the other parts, everything's so outrageous right now. You need the extended warranty. But, I'm not happy because you have to go first 1,000 miles before anything's covered.

The representative explained the coverage very well. I'd tell others to sign up with Endurance.

EnduranceAdvantage is what I thought it was where you pay the deals and then they pay for all that other stuff. And the policy I got is a day after my 30 days, my wheel bearing went out in the damn thing. So, I ended up taking it up there. They had my car for a month, from the 9th of last month until today. I just got my car back, and it cost me almost three grand. I didn't know that was gonna happen. It just happened. So, I figured that the Endurance policy that I had was the Advantage one, but I didn't get it across to whoever I was talking to because I ended up with just the drivetrain and the engine. I did pay them money for it. If I'm paying for it, I’d like to get what I wanted. Even if it cost me more, I just want the right thing.

My wife and I like our car very much. It’s a good car, it’s in good shape, and everything seems to be fine. Everything is covered on it too. Everybody tells me you get more for your money with Endurance and that's what we got.

The reps were able to tell me about Endurance and certain things that I had asked for. They were very professional and knew what they were talking about. I didn't have any problems yet. The plan is great, especially for the car that I have, and I can go back to the same dealer that I've been using.

I talked to the guy at Endurance and he explained things to me. It sounded good. He explained the plans very well and I was very satisfied. He was very clear, and precise on what he said. I've only talked to him one other time to clarify things and he was very helpful. My policy covers the train, the engine, the electrical parts, and the brakes. It has oil change too. We submitted a claim when we needed new brakes. Everything went well. The dealership called Endurance before they did the work, and they explained to them what they would cover. Then we paid the difference.

I had a good experience with Endurance Auto Warranty. I had questions that they answered for me. I've never had to turn in a claim to them, but whenever I asked them something, they were right on top of everything. I'm very satisfied with the plan that I got. I had exactly what I wanted to get, and they were very helpful on that. They were very thorough in explaining everything to me, what to do, what not to do, and they sent me the booklet. I got my information right away. I was very impressed.

Endurance's rep was very helpful. I would recommend a friend.

I had a car and it broke down on and I didn’t have any way to pay for it. So, that was what forced me to get this car and I didn’t want the same thing to happen. But since I’ve gotten the extended warranty from Endurance, I’ve been experiencing financial difficulties because I caught Covid and I’ve been out of work. I received a phone call from them inquiring about my payment. I haven’t paid what should have been due on the 29th. I’m trying to catch up on all my bills so I may have to cancel this insurance for the car. Endurance had a good plan and I didn't have any problem with it. I liked what I was hearing. If I cancel the plan, I may have to go back and pick it up with them. If I go back and get it, I’ll go back with the same people, because I liked their plan.

My truck is $80,000 new and there are only certain options depending on how many miles and what your vehicle is. You're limited to what you can do. I got the premium policy. There's a lot of stuff that is covered and there's been very little that's not.

Endurance had better coverage for the price. It was just that I traded in my old car for a new one and didn't need their service anymore. I went online and provided a credit card to get it canceled.

I was talking to the manager to make sure that the warranty wasn't a scam and he assured me it wasn’t. The rep was pretty professional. He explained everything. They sent me paperwork in the mail like I asked. When I got the booklet that he sent me, I sat down to read it and he explained it fairly well. Endurance is worth checking out.

I was very comfortable with working with the rep but signing up with Endurance was difficult at first. I didn't want the automatic pay because so much scamming is going on right now. They said I have to have it and I said that I didn't want to have it and I could go to another warranty place. That was when they said that it was okay. It’s been going around not to trust the warranty that’s on TV because they don’t honor it. But I had one before and it honored.

The initial guy at Endurance that I spoke with explained the coverage to me. I was very satisfied with what he said and the information they sent looked good. Then they hooked me up with customer service that took the information for payment and processing. You try to look for any major loopholes and stuff that Endurance would exclude that you would feel need to be covered. But in doing so, Endurance looks like they cover everything such as the electronics, mechanics, engine, transmission, air conditioner, controls, computer, etc. These things are all computer-oriented now much more so than before.

Everything went fine when I signed up except that they put me in the wrong town. What's amazing is the postal people delivered it anyway maybe because the zip code was there.

Purchasing Endurance wasn't difficult at all. I thought they were kind of expensive, though, in comparison to other companies. But most companies don't have a waiting period, but Endurance did, which is a good thing because somebody could buy a used car with existing problems and then it'll just cost more money. I'm satisfied at this point.

They were very nice and it was easy to purchase the coverage. When I had a claim for maintenance service, the process went fairly smooth. They did an excellent job. I was very, very happy.

So far, my experience has been wonderful with Endurance. The customer service is great. They are friendly and open, and they understand situations. I appreciate it. I recommend anybody to get it. They're a good service.

I had a very good experience with the guy I talked to. He was a certified person and he gave me such a good deal, I couldn't turn it down. He explained to me every bolt, nut and washer, gasket was covered, and that was enough for me. If my car ever breaks down, which I don't think it ever will, I'd like to have a company that is reputable, and I want everything covered. This company did it. The only thing is I asked them to mail the information to me and I haven't received any paperwork yet.

Endurance was great. I liked everybody. They were professional and didn't overcall me many times which one place did. They weren't a hard sell. That is often what pushes people away, and it did for the other one I was considering. Endurance answered my questions and helped me figure out what made sense for me. I wanted to make sure I wasn't getting the cheapest thing. I had a good deal on the car, so it didn't make sense to pay too much in this. So we figured that's what made sense. And I appreciated that a lot. I felt listened to and I was able to double-check what they were saying, which were both nice. I would rate Endurance at the top as far as how their professionalism was.

Purchasing was easy and convenient. They worked with me to get me with the right plan that I wanted for the next five years. There were a lot of extras with it that they were doing at that time, like the maintenance contract and the one year extra, some kind of insurance. But, the insurance is something you don't need unless you need it. If you don't ever use it, it's just something you pay for. I've only used it once when I had my oil change and it went fine.

Endurance's overall was the best coverage.

Signing was super easy and smooth and I've told a couple of people about Endurance. I told them about the process and that it was reasonably priced.

Signing up with Endurance was overall a smooth process.

I put my car in a shop and had to pay two grand to get it out. I asked the guy who they would recommend so they gave me a couple of people. Endurance was my first call and I went with it because I didn't have any type of warranty. The rep was awesome and explained everything detailed. I ended up with bumper to bumper for one vehicle and the 100,000 miles limit warranty for the other one.

The customer service repast Endurance did a good job of explaining the coverage. I worked with two different individuals and both of them were very knowledgeable and helpful.

I liked the cost of Endurance. Their customer service was very professional and cordial. So far, I've been happy with Endurance and I have peace of mind. The policy took effect a few weeks ago. Hopefully, if I have to use it, it will be an easy process.

My wife and I took a trip to Pennsylvania and we stayed over in Washington, D.C.. I was messing around and making a turn and hit a curve and bust my rear tire. I didn't realize it then. But the next morning when we checked out and the valet brought the car to us, the back tire was flat. I called Endurance and the vehicle was towed to a tire's place. I was able to purchase a brand new tire and get back on the road. I'm glad I had Endurance because I would have been stuck. They came through for me. They stayed in touch with me and made sure everything was good. I really appreciated that. I have the confidence knowing that if I have a problem or issue with my car, I can call Endurance and I ain't got to worry about it.

We pay for this warranty about six years ago. Within the past three years we’ve had timing belt, water pump, exhaust manifold cracked. Under their contract it clearly states these parts are covered but when you call to have parts repaired they deny and do not pay anything. The dealer has called and argued with these people. We have called and argue with these people and they still refuse to pay for anything. They are a rip off. They take your money and run.

Because of the mileage I have, others wouldn't cover more than 5,000 or 10,000 miles. But Endurance had the plan that worked best for the age of my car and the mileage I needed. They covered 100,000 miles on the car. They were helpful in working me through the plan. I need to read through the contract more because there are a lot of caveats to it. But with the plan I have, they offer some perks like free oil changes. And if I get stuck on the road or I need to rent a car, a lot of that is covered. The policy is for five years and the upfront is three years where I'm paying for, and then I've already paid for the policy the last two years.

As far as my experience with dealing with the Endurance representatives, I'm well pleased. They were very courteous and they answered every question I had put before them.

Ever since my father had the Highlander, I took it to the dealer for everything so when it was time to have the CV joints done, it was covered under the warranty. The only thing we had to pay was the $100 deductible because it didn't wear out because of neglect and we didn't have that much mileage. It’s a 2015 but we only had 77,000 miles on it. That company was Endurance, which was the reason why I chose them.

Endurance was more authentic. I got another warranty from another company and I mentioned it to the girl that helped me pick Endurance insurance. She wanted to compare it to what I already had on the other truck and I was convinced. She had a lot of good selling points and it wasn't forced or coerced. She was natural with it and I liked that because I don't like to be pressured into anything.

I had the worst experience ever. I filed a claim and it said that it had to be 30 days. And I have to drive 1,000 miles in order to file the claim. I went over the 1,000 miles and filed a claim after 30 days. And then, I contacted Endurance and they told me, “Okay. You would take it to an automotive shop.” I took the car and I received a phone call from the automotive shop saying that it was denied because I didn't drive 1,000 miles and I didn't file the claim after 30 days, which was a lie. So, I tried to contact Endurance. Nobody answered the phone in the claims department. One call had me on hold for an hour, and another call also had me on hold for an hour. It doesn't look like Endurance is a good company. It’s like a scam. They give people certain requirements, and when they meet those, all of a sudden, the claim is denied. Plus, they have been taking money from me.

Endurance was listed as one of the top companies for cars that are over a certain amount of mileage. The customer reviews were good as well. That was another thing that I saw that led me toward contacting them. The customer service rep I spoke with said that she had the policy herself and that she liked the warranty that she had. She was very friendly, seemed to be honest and knowledgeable, and very enjoyable to speak with. Everything went smoothly. Both the customer service rep and the person I was transferred to were able to answer all of my questions.

The reps were very informative about everything and provided suggestions as to what I would need in a way of the vehicle information. Endurance was one of the first ones that I called, and the plan sounded like it was what I needed and wanted, and so that's what I did.

I looked at the ones with the best reviews and wanted to make sure that it was a reputable place of business. I dealt with two different people at Endurance Auto Warranty. But everyone was helpful. I have a great experience so far with good communication and polite people. My coverage is the gold package. It is four years, and then it covers everything.

The web presence of Endurance is excellent as well as the initial and follow-up information that I received and the speed with which I received information from the beginning. It’s the consideration of what the person might need. The follow-up was huge and not normal. Especially when I compared it to what I paid in advance for with Safe-Guard Auto Extended Warranty. This was the opposite end of the spectrum as far as phenomenal service, which was why I stayed with it.

All the customer service was great. I gave them all the information that I needed for my car. I did have aftermarket wheels on it and they told me to get the sizes of the wheels. So I emailed them the sizes and my timer for my mileage was supposed to start. Then a month later, they were saying that they never got my wheel dimensions and that they need to do it again. Then my mileage started again. We rectified the situation and it's good now, but I was a little frustrated about that. After that, everything is good so far.

I canceled my policy with Endurance because I'm having problems with my transmission and I can't get it fixed. They told me that it's not covered. That happened on the 11th so I waited a couple days. I tried to file a claim on it and they told me that I couldn't do it. So, that's a waste of my money, me going through all of that, getting the extended warranty and still, I can’t get anything fixed on it. I liked everything that Endurance said but if I'm not getting what I'm paying for, that's not right. I put my money into it. I should be able to get what I'm paying for. My money just went down the drain and if I knew that I wasn't gonna be able to get the help that I need, I wouldn't have put down that kind of money in the first place.

I purchased the advantage plan which was suppose to cover maintenance as well as repairs and parts. When my ac stopped working after a month I have been with Endurance the auto repair shop first told me I needed a recharge which I found out that Endurance would not cover when I called them. Then as the ac continued to blow hot air I took it back to the shop and they told me it needed a compressor replacement. I called endurance and found they would not cover the compressor which is clearly listed in the line item of the air conditioning they said they cover.

The purchase process was good. Every question I had, the reps were very thorough. They were very helpful. They covered everything pretty meticulously. It was seamless.

I talked to my dealer when I was up there having a warranty recall done on that same truck and he was familiar with Endurance. I asked if I would get my vehicle back or if I have to wait for a check in the mail for two weeks. He said that most people pay with a credit card. Most companies do. So, I called Endurance yesterday and asked those questions. They said that's what they do and that was my big concern. I don't wanna be without my truck when it's sitting in the shop after it has been fixed for a week or two, waiting for a check to pop up in the mail. But it’s a more comprehensive policy than what I had originally thought that I would be getting. I originally thought that it would be a powertrain warranty but they cover pretty much everything.

I had a pleasant and informative experience with the Endurance reps. The only thing was one agent quoted one price and then when I talked to the other agent, the price was a bit different. The communication there was a breakdown. But they worked it out.

I talked to two different people from Endurance. The first guy was knowledgeable. He just didn’t tell me that the warranty was for 70,000 miles. If he would have told me that for the amount of money that we were talking about, then I would probably tell him no. He transferred me to somebody else. I talked to a guy that was a verifier. He identified to me how many miles the warranty was for. I told him I didn't want it. Then, he initiated a policy that is seven years, 125,000 miles. Then, he cut down the amount of money that I would have to pay for a month. So, I bought into it.

I did the premium policy where everything was covered. But when the train went on the car, they refused to pay for it. They said it was an existing condition, which at that time it wasn't an existing condition when I took it over. They also refused to handle something about a front end that had to be tightened. They refused several other things that would have to be done to the car, so I dropped them. I was not really very happy with them.

ConsumerAffairs went on which is the best warranties and gave me choices. I talked to my dealer. They worked with Endurance, and they were happy with them, so I went with them. It was super easy. The reps were very nice and they did really well. Very patient with me. When I had other questions, I called back and got somebody else, and they answered them. I was very happy with the company. Knowing the cost of things today, having a protection plan is invaluable.

Endurance's reps were professional and thorough. They let me know everything and they gave me the best deal I could get. I just purchased my first diesel truck and I wanted to make sure that if anything went wrong, I would be able to get coverage.

When I called them, they immediately contacted me and explained everything. They were knowledgeable and they mailed everything to me. They then gave me a follow back call saying, "Is there anything?” The price was comparable to everyone else but the customer service sold me. It was awesome.

I have a used truck that doesn't have a warranty on it. It's 11 years old now and I bought the policy just in case. The rep told me everything I was gonna get, how much it was gonna cost, and what it covers. It was great. Endurance would be people's best bet rather than going with anybody else.

They made me wait two weeks for them to tell me that something wasn't covered under warranty... which is crazy because I specifically got the warranty because they said a common problem parts was covered on my plan... Tried to get it fixed and now they say it's not covered... They don't tell you that you have to get all kind of service records for your vehicle before they even work on your car... So you could be there a while depending on what they need from you... They disclosure a lot of information from you, just to get you signed up... I personally don't think it's worth it, that's why I had 4 of my friends cancel their policy also... Don't be fooled people... If it sounds too good then it probably is.

The reps seemed to know what they were talking about when I purchased the policy from Endurance. They were kind about what was going on, patient and very well-versed in what was offered, so they knew what was on the agenda. Endurance offered more and there were some key points that I picked up quickly like the renter car. Also, you can make monthly payments.

Endurance seemed to have a good deal going. I was happy with the package that they put together. Their rep was very friendly and helpful. I needed some time to work some stuff out and he took the time to call me back at the appointed time and continued to work with me with no issues. It was a good experience overall.

Endurance had the best offer, but the rep wasn’t knowledgeable when I was signing up for it. He kept just telling me I would have to refer to the policy once I got it, which I didn't even have yet. I've heard stories that you can't really use it and I'm uneasy about it at this point.

Endurance's plans seemed affordable. Signing up was easy. I got bumper-to-bumper coverage for my vehicles.

I liked Endurance because they'll help you maintain the brakes. They'll do oil change and some other little maintenance things. It's a smart investment. They might not have to get you an engine or a transmission down the line if they help change that oil and help maintain it. Even though they are a little higher, I understand because they help you with the maintenance. I also liked them because they are a first-party company. That was the main reason I picked them. They make the decision right then and there. They don't have to call anybody above them. With third-party companies, you have to go through somebody else then they call that person and they could say no. I like the way the contract with Endurance spells out everything so you know exactly what you’re getting. Overall, the company itself is good. The reps answer every time I call and are polite. There was one rep that I had a little friction with but I don’t hold that too much against her. She was tolerable.

My vehicle is starting to get a little old so I wanted to get some backup because I can't afford a big auto repair bill to just show up. I spoke with someone from Endurance named Christopher and he was great. Everything was cool.

They did a good job in explaining what my coverage was and also giving me certain perks. I'm a veteran, so they gave me a veteran discount. They also gave me some free oil changes. I'm very happy with them. They told me how much it was gonna cost me each month. They take the money out of my account when I told them that I wanted them to take it out.

I spoke to Endurance before, and it seems like they stand by what they do. Plus, they have a couple of perks. They give you maintenance and free oil changes to keep your car going. The reps were spot-on and in-depth of what they cover as far as the coverage and the plan. Whatever plan I get, they gave me a little detail on it. Overall, the customer service and the reps knowing about their product was a good experience.

I decided to deal with Endurance ‘cause they deal with the Dodge company. I went with the bumper-to-bumper. The plan is good and I could afford it at $107.

The customer service totally sucked and the guy kept on showing up in my face saying that he’s a retired military and he didn't want to deal with it. It was one thing after the other instead of doing what he was supposed to be doing. Endurance looked for every excuse not to pay for the parts and I said, “Enough is enough.” My mechanic tried to talk to them and they had underlying clauses saying that they're not responsible for gaskets or seals. My mechanic says it's a sealed unit that caused the front end to go out on it and they didn't want to hear anything. So, I got rid of them. They tried to talk me out of it and I said I didn’t want any more part of it because they’re rip-offs.

Endurance worked me out a payment plan of approximately 100 bucks a month for three years but the warranty will go for five. But what surprised me was that it's mainly maintenance. I got it for my daughter since her car is getting older now but she doesn't want to trade in or buy something new. So, I wanted to make sure she was covered and I wanted to get her something reliable. If she finds a certified garage mechanic when she moves away, I'm going to suggest to her to take advantage of the maintenance opportunities, like on the rotors and brakes. Endurance would cover for maintenance and she would pay 100 bucks on any repair. And if she had a breakdown or something that might cost $250 to repair, she would pay the first 100.

It was good dealing with the rep when I was signing up with Endurance. The drivetrain is covered as well as the electrical and the air ride. If the car breaks down or something, it’s covered. It’s a Mercedes, so I don't wanna pay that price for parts.

Endurance sounded good because they were pleasant, polite and told me what I needed to know.

They told me a bunch of stuff over the phone. And come to find out, that's not true. I can never get ahold of anybody. I've called numerous times and I get hung up on. I call again and same thing, I'm on terminal hold forever. Also, I need new windshield and I was just told that's not covered. The rep told me that my payment was due the 2nd. I told him that I'm not gonna pay it 'cause I never got a bill and besides that, I'm gonna cancel the warranty.

My Endurance rep was very informative. That was how I made my decision to go with them. It's mostly because Endurance doesn't just take care of the car when it breaks down, they also take care of it the whole time. They are there not only when it's bad. With Endurance, I feel secure when I get in my car. Better hurry up and get this warranty.

I had a fine experience when I signed up with them.

Endurance has great customer service. They take the time to answer questions and try to go over everything with you. This is the first time that I've ever had to get a warranty after my warranty ran out. But as expensive as stuff is getting, I felt like that I needed something to rely on. I had a claim when some cam sensors went out and when I took it to the dealership, I turned in my Endurance card but they said the sensors were not covered. I called Endurance back and they lowered my monthly premium to help out to pay for those. I feel okay with it because they worked with me and I got some help.

I was really intrigued by the fact that they were willing to cover my car bumper-to-bumper. As the rep and I went through the checklist, everything that I was looking for was covered. I liked working with the gentleman. He was very helpful and he was able to answer all my questions. The only thing was he told me that I was supposed to receive a coupon book for local retailers and I didn't receive it. He told me to call the 800 number and I did but I wasn't able to speak with anybody about that. Also, I called in because I was trying to get my inspection this month and my dealer said that they were a little upset because they had to wait three hours for somebody to answer the call to get the payment but I got that completed.

The representative gave me all the confidence to go ahead and to hire the extended warranty. She was very kind and explained everything to me very well. But now when I have to go to the dealership, it looks like things are not exactly the same. I want to take some of my cars for inspection but one of my cars needs something. And I want to know if Endurance preapproved this dealership, which is here in El Paso.

I looked up on the internet who was the best and Endurance came up the best. I got the contract with them and the rep I dealt with was very professional.

My wife and I leased a brand-new Chrysler Pacifica 2018. Because I had credit issues, they only wanted to put the car in her name. Then, Chrysler offered a lifetime warranty for 4,200 bucks. Sadly, Shirley passed away in February. So, I called Chrysler warranty and said, "I'm buying the car. Let's get it transferred into my name." They said, "Sorry, that warranty's non-transferable. Oh, and by the way, we're prorating it from the day you purchased the warranty." I said, "Are you you guys nuts? The car is still under the basic three-year, 36,000-mile factory warranty." I said, "You haven't paid a penny on a claim yet."

They worked with my budget and it had great coverage. The rep that I dealt with was very nice and helpful. Everything was fantastic just the way it was.