Endurance Warranty Reviews

Endurance input my VIN number incorrectly. I found this out when my car was in the shop. Now I cannot get my car, and they said it would take at least 3 days to investigate why they input the wrong VIN number. I have no means of transportation. Nina refused to help or let me speak to her superior. I ask multiple times if I could speak to her superior and she refused. They will not cover a rental for their mistake either.

Do not waste your money. I had their warranty on a 2019 Ford transit. My warranty was up from Ford so I got their warranty and unfortunately later on I had a transmission problem. I'll remind you this car was 3.5 yrs old with 50,000 mi on it. I took my car to one of their recommend repair shops. Found out my transmission needed replacement. It wasn't even due for its first service yet. Endurance did everything possible to deny claim. Checks with ford. Ok maintenance. It was spotless. Every service was done at Ford. Never missed any.

Used another company and had serious issues with getting the job approved. Asked dealership who they would recommend and you company was mentioned. After looking up on the internet your company has high ratings. With both referrals I chose your company. Here's to a long relationship and better service.

I used to have a policy with Endurance and canceled. But when they changed their policy, I went back. I didn't qualify with their old policies. When they changed their policies, I qualified. When I had it before, it was like, “This is what we have. Take it or leave it.” Now, they seem to really be concerned with what your needs are. It may be sales, but it still is noticeably different.

I got on Endurance a few years ago. Chris was the first person I spoke to. He was very nice. I had a whole bunch of questions. He answered it. Everything was great. I even recommend Endurance to other people.

I've had Endurance for quite a while and I've had to use it a couple times. My mechanic was the one that said that of all the warranty companies he had ever worked with, Endurance pays. That's one of the things a lot of these mechanics don't like - getting their money is like pulling teeth. However, my mechanic has passed away and one of the problems I have is finding a mechanic that's willing to go through all the paperwork and phone calls to get an approval. Other than that, I would recommend Endurance to a friend. I haven't had any problems with them, and I'm hoping that that continues on. I've only got five payments left then I've got two more years of coverage for free.

The car that I just got is an older model. It's a 2018 Nissan Maxima. That was the reason I signed up with Endurance and my experience was good. The lady I talked to was very detailed and friendly. She explained everything to me and was very helpful. If I needed to ask a question, I could. Endurance is very reasonable in price and others should try them. The price is better than CarShield's.

I bought a used Jeep and I like it. It's a good running car. So, I figured it'd be a good candidate for an extended warranty. Then, somebody from Endurance just happened to call me, and I started talking to him. One thing led to another, and now I have coverage with them. My warranty didn't start until I put a couple thousand miles on the car and so far, I've only used it for a tow service because I had a flat tire. So, I still don't know how well they stand behind their warranties for a claim. But everything about my sign up that was done over the phone went all right.

I had an auto warranty on the car when I bought it and they wanted everything upfront. I also couldn’t use my mechanic. When I had a big problem with the car, I had already cancelled the warranty, so I said that the next time it happens, I am not going to be caught red-handed. I liked the Endurance commercials and the people that supported them, which was why I went with them. The sign-up experience was very good, easy and quick, and had good humor. I told my family to get the warranty from Endurance. The price is great, and it's something I can handle.

I liked Endurance's pricing. When I signed up, the process was simple. It just took a few minutes. The rep was also very nice and knowledgeable. I'd recommend them.

I just got a 2015 Lexus and, even though it's a very reliable car by Consumer Reports, it came with a 90-day dealer warranty and even though this tends to be very reliable, when it does need to be repaired, it can be very costly. So I thought it would be a good idea to get an aftermarket warranty on it. I looked at several different companies, and Endurance has good marketing. Mostly, I liked the coverage that Endurance gave and the price. The monthly payments were manageable and very reasonable. Signing up with Endurance was pretty easy. The lady that walked me through it was really good and personable. She was a very knowledgeable woman. She was also funny. She went over everything, and I was pretty happy and satisfied with the engagement. The way we did the signup was really pretty awesome.

I am glad I called for a quote. I am very pleased with the options I chose and feel it fits my needs.

Good service, the gentleman on the phone was very polite, he did not pressure us into anything.

This company deserves zero!!! My boyfriend had been paying close to $200 every month for this service and then something happened to the engine of his car and they denied his claim after the car being at the shop for almost two weeks. The reason is because he did not get an engine flush but this is crazy to me. A lot of people are paying for this service and how are they just denying service then the people has to come out of pocket for the service which is not right or fair to the people. They could at least pay for something on it! People need to drop this service immediately. This company is a huge headache and is only taking people’s money with no service!!

I had two newer vehicles that were out of warranty. I went with Endurance based on reputation and my sign-up experience was flawless. It was very easy. The person was very knowledgeable and went over all the coverages with me. It was concise and to the point. Based on their friendliness and getting things done, that was pretty nice. It went through well. I just would like to get something in the mail also.

I had been with CarShield, but I had a car payment. So, then I had to let it go because I couldn't afford it. Ludacris is the reason I'm with Endurance. I no longer have a car payment, and I just want to make sure if something happens, it's able to be taken care of. Thank God, nothing has happened, so far. The sign-up process was fairly simple. It wasn't like I needed to be a rocket science to do it. It was complete and thorough, and it didn't take long. So, I was pleased with that. The reps were very professional, knew what I was trying to accomplish, and gave me my options, and we went from there. So, they were very knowledgeable and a good representation of the company. Endurance is true to their word. I've reviewed some of the reviews. I like the way that things are covered, like transmissions and engines. They're the better company of between CarShield and Endurance.

We just got a new vehicle, which is a 2016 Honda, and thought an extended warranty would be a good thing to do. I see Endurance commercials all the time on Newsmax and I did some homework on them as well. Apparently, they're one of the top warranty companies. We talked to Sam, our initial contact then I called back, verified some information, and got good service there from another agent. We're in the initial setup period for 30 days, and it's been a very positive experience so far. Endurance has very good customer service. They gave me information I requested and followed up. I'm just waiting for the hard copy of the contract to see what's covered. My printer doesn't work, so I can't print out all the 20 pages.

I was weeding out what fit what I was trying to do regarding the policy, and Endurance suited me. The rep was really informative and the process was easy and laid out. I would recommend Endurance.

We paid the vehicle off and we didn't have any warranty left. So, we decided to get a warranty on it. When I was on Google, Endurance was one of the highest-rated ones online. Their rep called me on the phone and she said, "Did you go online and to have somebody call?" She explained everything. She said that the car would be covered, and told me everything that was covered for the car. She asked me questions about the car, the condition of the car, and then the pricing. It's straightforward from there. She was super nice on the phone. I asked a bunch of questions because this is all new. I never bought a lease out before in my car, so we've always been covered for warranties. We've never had to buy an extended one. She was really informative. As far as their price, it was reasonable for everything that you get.

Gordan is great at his job! Helped me out very effectively and efficiently!!

I am very disappointed with my Endurance warranty. The air conditioner compressor stopped working on my 2018 C300 Mercedes. Endurance would not pay for Mercedes-brand parts for the car. They only approved the off-brand parts from their list. I approved my certified mechanic to use the Mercedes-brand parts. I had to pay for the parts. Endurance paid the labor. I paid $1,300.

Scam coverage,, was promised when purchased the coverage they would pay for this and that,, now it's time to help and pay, and they won't pay or help with anything,,,straight SCAM

I was very happy how my experience went. Everyone was pleasant and very knowledgeable

Mia was great. She explained the coverage and answered all of my questions. I quote was a great value for what we're paying for. Mia listened as I explained the nightmare that I went through with another warranty company and assured that I wouldn't have any problem with Endurance. I can honestly say that feel confident that my car will be taken care of, when the times comes to have work done.

Great customer service. Keep up the good work. You help me to understand my policy and the way that it works that was very helpful to me. I really appreciate customer service. Keep up the good work

The signing up process with Endurance was fairly seamless. They worked hard to get me signed up. It wasn't a high pressure sales. I called them to get a quote, and the terms were advantageous, like the monthly payments. But when I look at the price of the warranty, I have somewhat buyer's remorse because it's almost like an insurance policy. You rather have it and not need it, than need it and not have it. Also, I would prefer a more direct portal. They were clear about, I would get emails and text messages from Line 5. But it subconsciously gives me pause every time I see it because I wanna make sure that I'm actually paying the actual company. Overall, I would recommend Endurance because I haven't had any issues with them. Everything has been fairly straightforward.

One of my friends told me that they deal with Endurance. I signed up as well and my experience was good. Though I've never had to use them, I pay my bill and keep it moving.

I got a phone call from Endurance and decided to get bumper-to-bumper coverage for my 2024 Nissan Rogue. I bought it used and had 60,100 miles on it when I signed up. Having coverage is very important to me because I live in Pattison, work in Linden, and go to school in North, so I travel every day. The conversation I had with the gentleman on the phone was very good. He was great, and the price was very fair.

I first heard about Endurance on TV, and I chose to call them and went with them. I first signed up in 2021, and I just renewed the other day. When they called about renewing, I had some questions to ask them. They answered the questions and made everything clear. I've recommended Endurance to some of my church members before. I told them they were good and what they covered. I've filed a couple of claims, and it went fine. They handled it. I had to reach out to Endurance before getting the vehicle serviced, and they okayed everything. The first time, they sent me to the local dealer, Express Oil Change, and the last time I went back to Express Oil Change on my own.

Endurance was a good plan for the money. However, the person that I took the policy out from didn't tell me one thing, and I don't think it was right. He was a good guy and he explained everything. He told me what the rate was gonna be and I had to pay for the first month then my policy would start. But when I got my package, it says to pay the premium the first and the second month. After I pay that premium, the policy starts. He didn't say anything about 1,000 miles.

Great experience and excellent customer service!! I have 3 vehicles using this warranty service and it has saved me a lot of money and service is quick and ready to help no matter what time of day that you need help which is very different in comparison to other warranty services!!

They did not help me at all. They keep messing up and they lost my account and trying to make me pay double. They're very bad.

I have Endurance extended warranty and my engine went out and they sent out inspector after inspector until they came to the conclusion that it was something not covered and denied my claim

Looked at all other services and I went with Endurance, great customer service and support. Best price with excellent coverage. Thanks for all your help.

It was a great experience with Endurance. I just bought a car and turned down the program the dealership offered. But then I was thinking about getting an extended warranty. It's a new engine in the Ford Bronco that I purchased, and even though it's a good engine, we have cars for 10 years. The warranty runs out at five for the engine, and the other parts were three. With this engine that we bought, it's a lot computer-driven and you just don't know. When something breaks, it usually is a shocker on the price tag.

I signed up for a bumper-to-bumper coverage on my Ford truck with Endurance. The process was very easy. The young man was very competent and thorough. He explained everything to me.

I've been with Endurance for about five years. I have not had opportunity to charge against the account, but I just renewed the contract in June. The renewed paperwork was sent by email instead of postal service. They answered all my questions in a timely manner.

We carried my car in to have the transmission service and I'm assuming they have a lot of problems with these newer cars. The transmission place asked us if e bought an extended warranty and I told him no. The Cadillac place had offered us a warranty, but we didn't do it at the time. So, he recommended Endurance. He said that he had dealt with a lot of them and that he had a better success rate on his end with Endurance. We also talked to different people about getting an extended warranty and ended up going with Endurance. The guy we had there was really helpful. He gave us all the information and answered all our questions. It was a wonderful experience. The sign-up was easy. He did everything for us on the phone, then he told me about the app, and we went online and did the app thing. We didn't have any issues at all.

Endurance is new for me and I might need to use them pretty soon. When I signed up, the experience was wonderful. I put the order online and everything went the way it was supposed to. I would recommend Endurance.

I have had Endurance for about 2 years now. They have been real helpful in their customer service. I haven't had yo use my warranty for anything major but it's a peace of mind if I do have to use it. They have always worked with me on my payment also if I was experiencing financial issues. Endurance had been trust far warranty I ever had and I had a least 3 other warranty companies. Thanks so much Endurance! Cynthia

I asked specifically for a maintenance service contract since my 30K maintenance service had ended on my 2024 Lexus. I still had the Pre-Certified Lexus extended warranty until 203... My husband already has an Endurance plan on his 15-year-old 2011 Toyota Tundra truck, so I was requesting a similar maintenance plan and thought I understood that what I was getting.

Was very easy to file a claim on the website. Gave me a location to take my car and drop off. Let the repair shop know and they submit everything to them. Received a call saying what was wrong with car and everything was covered. Few days later got a call saying vehicle was ready and I just needed to pay $100 deductible and the insurance covered the other $700 of the bill. Great experience on my first claim on my 2014 Santa fe sport.

This was great. Spoke to Jordan, Account Manager,. He is very knowledgeable and a great asset to your company. He should get a bonus. Thank you Jordan for helping me with my issue.

Our first experience with our Endurance rep was easy. We needed a new warranty for our vehicle and they made the process seamless for us to complete.

I'm retired. My car is out of warranty. I don't have any kind of insurance if anything were to go wrong with the car, and I'm on a fixed budget. So, I thought as long as I can pay for it, I'll get a warranty. So, I've done it, and so far, Endurance has been good. The girl who helped me was amazing. She explained everything. She answered all my questions without hesitation. The sign-up process was super easy. I'm approved until my car is 20 years old. The coverage is immediate, but I don't get any benefits until one month. I haven't had it in effect for 30 days, and that was all good. I don't have anything wrong with my car, and I don't drive it very often. It seemed like a good thing for me to do right now.

I purchased a superior Endurance extended warranty for my 2023 Ford F-350 only after specifically asking the sales representative, Kathleen **, whether the truck would still be covered if I installed a flatbed for personal recreational use. I was told it would be covered, and relied on that representation when purchasing the policy. A few months later, I took the truck into a Ford dealership to have a leak coming from my rear differential (pinion seal) diagnosed. The Ford dealership found metal contamination and pinion bearing failure, and recommended a differential overhaul. They specifically documented that they did not believe the flatbed caused the issue. The truck was also well within Ford’s payload and GVWR limits.

I'm Dr George **. I must say my experience on the phone today with Ms. Courtney ** was second to none. She is very professional. Passionate about her job and absolutely professional and projects how proud she is to work for an Amazing company like Endurance. She was able to take my problem with such a kind spirit. I truly trust and must say Endurance is the only Extended Warranty Company that soars above all obstacles as the Eagle.

Very good customer service. The lady was so friendly and helpful.

DO NOT GET THIS. YOU WILL BE SORRY. They strung me along and then didn’t give me my money back.

Gordan was very helpful and understanding of my concerns. I feel very comfortable with Endurance and I would recommend them to anybody getting another car.

I have been an Endurance customer for a couple of years, and I want to share my experience because I do not want another person in a financial hardship to go through what we are going through. I tried several times to cancel our Endurance policy. Each time, I explained that we were experiencing financial hardship and could no longer afford the payments. Each time, instead of simply processing the cancellation, I was convinced to stay. I made it very clear that we could not afford the policy. Endurance continued calling about payment. Eventually, I answered and explained that I had already contacted them to tell them we couldn't afford the policy and that I did not have the payment. I told them again that I needed to cancel.

Upon my scheduled vehicle services the Service Manager brought to my attention and part was malfunctioning and suggested to replace it. The part was very expensive and I was able to use my vehicle coverage from Endurance which covered most of the cost and I paid minimal amount.

Hopefully I will not have to use endurance. Just in case I ever have to use the coverage I chose it gives me peace of mind.

My experience with customer service was fulfilling. The deductible and what it covered was explained in detail. I was excited to receive coverage on my car before I had any issues with my car.

Very courteous and professional. Explained the benefits and disadvantages very well.

The entire process to sign up for a policy with Endurance was fast, easy, and stress free. The representative who assisted me was extremely knowledgeable and very helpful in getting me signed up for a great policy. I chose a seven year policy for my Toyota Tacoma which was less expensive than a six year policy with another major insurance company. I felt so comfortable with the Endurance representative, that I also chose a second policy for my KIA Forte.

I wish that I knew of Endurance when I bought my car. The coverage has been wonderful and they are very helpful in explaining my benefits to me. I tell everyone about this. Thank you Endurance.

So far I'm happy and satisfied with the services. Nice people, very polite. Navigating through their systems are easy. I would recommend the service to friends and family members. Thank y'all Endurance.

Endurance is totally misrepresenting their performance and not honoring their clams. My situation is as follows: I purchased and extended warranty insurance from Endurance on March 17th 2026 for a 2017 Range Rover HSE a Gold vehicle service Contract#. At the time of purchase, I was offered by your "agent/representative” the Sun, the Moon and the stars as one of the best extended service contracts available to me. Me being the skeptic and law enforcement mentality person, took his offer with a grain of salt, notwithstanding, I purchased the package.

Danisha was great. She had good customer service. I called to see if there was still a problem with mileage but Danisha looked and said she didn't see anything. Said everything was good. Great customer service.

UNETHICAL and PREDATORY. They sold a policy to my 87 y/o mother and told her she could cancel within 30 days. My husband and I reviewed the paperwork and discussed and advised her to cancel. They were extremely difficult to deal with to cancel. We ended up having to call American Express to block their charges. VERY VERY SUSPECT. Unethical and predatory behavior.

So far I am most definitely satisfied with the assistance of Endurance! & the fact that I had needed a jump about a week ago & I was quite satisfied with the response I was afforded and I am 💯 satisfied thus far & thank you for everything & I am looking forward to future assistance if needed. Keep up good work!. Thank God! It's a great investment!.

So far the customer service has been pretty good but only time will tell the whole story I suppose.

Terrible process after my truck was in the shop and need to be repaired and was diagnosed what was wrong it took 2 weeks before they sent a 3rd part to ok the repairs. Still no rental paid for one out of pocket. Finally when they approved the repairs my truck still was not ready. They paid for one week only on my rental. The rest I paid. Then I had a couple of more claims. They said I reached my limit on my policy and could not file anymore claims. They lie on TV about unlimited claims.

So far, I haven't used this plan yet. Still waiting for my 30 days to be up, good $$$ good people to work with, thanks for being professional. Jerry

Is good to see Professional people when you need it. Thank you for your help.

I was having trouble with my payment and I spoke to Rodney. He was very helpful and knowledgeable. He helped me so much.

After considering a cancelation of my account, Jessica P. explained just how beneficial the policy would be in the long run. After the talking points 👉 I couldn't find a good reason to cancel. Thanks Jessica. 👍

Endurance is a complete ripoff, they will find some reason to deny your claim, they told me my tires were not the ones listed on my door so they denied my engine repair, mind you the tires on my jeep are not as big as the ones a Rubicon comes with from the factory. Not 33s or 35s just 285 70s.

I purchased my 2018 Ford escape in 2020 along with the top tier 3 year Endurance plan. When it expired I renewed for another 3 years. Never used it. Now I needed to use it and after waiting 2 weeks I find out they will only pay 4k of a 12k long block replacement. I kept the policy going because of the claim that Endurance covers high mileage vehicles. The mileage isn't high but they say the car is only worth 4k because of the age. I day they shouldn't have covered it. Now I have 2 more years of useless policy and a defective car.

Called Endurance the last week of Aug, got a plan, got a letter, had to call to verify, gentleman was way too happy to talk to me. Told me I had to keep the plan for 30 days and have another 1000 miles on the vehicle before they would pay; not unlimited miles, 60000 miles; canceled plan, no refund. They charged me another month; this was Sept 2. Not happy.

I was driving a Toyota but I didn't have enough room in it for me. I sold it, bought a same model truck and thought I'd take out some coverage on it. I had heard a lot on the advertisement on TV about Endurance and everybody seemed to be satisfied with it. I talked to a nice guy at Endurance who did a real good job. It took me a while ‘cause I had to go out and get my mileage but he had a lot of patience getting me set up with it. I only had 131,000 and something miles on the truck and the policy goes through 2030 or 185,000 miles. There was a $150 down payment, and it's going to be $153 a month, which is pretty good. I called and talked to them this morning and they sent me my policy number and everything that I needed. So far, I'm satisfied with Endurance.

I'm not really happy with Endurance thus far. I currently have my vehicle at a shop, and I'm looking at almost $800 repair for a battery cable that Endurance isn't covering with no justification towards the shop or me as a consumer. The shop I have it at is Maryland Auto and Truck Repair, and they said they spoke to a service advisor from Endurance, and they weren't gonna cover the repair. It's around $750.

My car was about to go out of warranty, not because of mileage, but because of how old it was. I didn't intend to buy a new car, so I wanted protection. I was looking at CarShield on the internet, then Endurance came up on top when I asked for the best warranty service. Also, they seemed to have a warranty that was close to the one that Hyundai gave me, so I went with them. When I enrolled, the person that I talked to was truthful, very helpful, and explained anything to me. Communicating with Endurance was very easy and the program starts when they charge my credit card. I got approved for a plan of four years and the price is a little high, but you pay for what you get.

Endurance is a poor company. My wife and I have paid for your warranty for 2 years for 2 vehicles without any claims being filed. 2 weeks ago I finally needed repairs done to one of our cars. My car dealership in Conroe, TX, Cowboy Kia, has told us all the repairs needed to the vehicle were not from neglect of the vehicle. When Matthew from Cowboy Kia contacted the inspector he was given the run around and was not contacted back by Endurance for a week. This happened the week of Labor Day 2026.

Had a question regarding my plan and was pleasantly surprised at how quickly I got my answers. The person (yes a real person) I spoke with was cordial and was able to address my issue. All in all a good experience. Hopefully if in the future I actually have a claim it too will go as smoothly.

Gotta be honest. Very disappointing that they told me they valued me being a return customer, valued my military service, and would happily have me back with discounts applied, only to tell me they can’t offer me a policy. I bought my truck from a dealer that offers Endurance so they said the dealer would honor our agreement. They told me to go to them. I did. Dealer wanted $3200 MORE for less coverage. I went back to Endurance and they told me they can’t cover me since I bought a truck from the dealer. Endurance is literally sending me to their competitor even after the dealer failed to honor the policy. $7500 up front with no financing option?!

This was not my first experience with Endurance and each time it has been effortless. Having a higher end European vehicle, I expected expensive repairs. The warranty cost was recovered within 2 years with repairs done by dealership professionals with quality parts provided by Endurance. Awesome Produce -

Very good at replying and giving any additional information towards your vehicle, highly appreciated and recommended

The customer service was extremely helpful. Let me know what is covered and what kind of benefits I had.

Easy plan to understand with great and flexible payments for seniors on a budget!!

Excellent customer service. Information was very clear to understanding and was able to follow every instructions. Everything was explained in a way that I could relate and understand.

Professional customer service with compassion and clarity.

A very no hassle company, very professional and helpful and direct about my contract, everything was explained to the point. We spent an hour going through my package.

Very quick response time,, Very PROFESSIONAL customer service Rep. She answered my couple questions (explained) and emailed me important info immediately!! 😀😀

The on-boarding experience was great and look forward to adding additional vehicles soon. Highly recommend you get a free quote. Best regards, Larry J

They are helpful, knowledgeable and fast. I recommend them to everyone.

Easy to use Portal, my whole experience with Endurance has been a great one. I highly recommend them.

Great customer service. Use my warranty a couple of times and has been very helpful. Worth the price.

I spoke with Gordan to cancel my policy for financial reasons. The warranty on my vehicle is awesome; I hate to cancel it. Gordan was very helpful and gave us discounts in order to help us keep the policy. He was very friendly and committed to giving us the best information about our warranty. If you need a warranty, you need to talk to Gordan with Endurance!

Great value for the service and coverage! Couldn’t be more happier!

We had a policy with Endurance for our Chevy Equinox. Out of the blue one day dash lights lit up and said pulled over. We took it to the Chevy garage and they said that the timing chain had broken. They refuse to pay. With the timing chain breaking it cause eternal damage that would not pay. Do not use them no matter what. You could not pass their hidden exceptions in the policies. Buyer beware.

I bought a car that had Endurance, and I just rolled it over. When I called, their rep was nice and he explained everything to me. He was straightforward with me about how much it was going to cost me and how many miles was on the car. So, I was very comfortable. He also worked with me to get me there, answered all of my questions, and gave me everything that I needed.

You buy a used car and you go in with the unknown. The Carfax report doesn’t always tell the details about a car. I decided to get an extended warranty just in case, because I'm not from the local area. I travel a lot and I didn't wanna ever be stranded. After all the research I did, Endurance best fit my situation. They were on the most positive side of all the wanted companies. All companies have a little negative and Endurance doesn't do everything it promises, but it does 90 percent of it. It was some negatives, but it wasn't negative enough to override my opinion and say that I wouldn't take Endurance.

I kept getting letters about Endurance and assumed they were a scam because I thought my extended warranty was already taken care of through the dealership. I called the dealership and asked who had my vehicle's extended warranty, and they told me it was Endurance. I reached out to them and the rep I spoke with was very good, sweet, kind, and took their time with me. I decided to get the extended warranty because my car is expensive and has all the bells and whistles. If something like the information system, cameras, or other features goes out, it can be very costly to repair. I didn't want all those extra features, but they come with vehicles now, so having the extended warranty gives me peace of mind.

I got a better impression of Endurance whenever I called them. I had CarShield before that for several years, and I just thought Endurance was a better fit for me. I was pleased with their reps as well.

Making a claim is difficult as it is handled by another company which they don't show on their website, so don't lose your contract where the number is buried. The fine print that is not even in the contract is built to deny claims and limit coverage. For example, they do not have to supply OEM parts and will only use the cheapest aftermarket parts. The other issue is they will only cover up to $155/hr for labor. I live in CA and have a diesel truck and there is nobody that works for that.

Absolute garbage. Run far far away. They will deny your claim in any way possible. Awful, awful people.

Had a brake booster vacuum pump go on a 2017 Silverado. Their policy only covers vacuum pumps on fuel systems, an almost nonexistent system on all vehicles. These pumps are problematic on these model years of Chevy trucks, and they seem to conveniently exclude them from coverage. Caveat Emptor/buyer beware.

I would give Endurance zero stars if that were an option. I purchased an Endurance vehicle service contract for $5,046, expecting the company to honor the coverage outlined in its contract. When my vehicle developed mechanical issues, including collapsed engine mounts and a valve cover/PCV system problem, Endurance found reasons to deny coverage rather than stand behind the terms I had paid for.

Ashley ** is awesome. I hope God continue to bless you.

They were so helpful and helped us so much. Just waiting for a paper copy of my policy. They Blessed!!

Worst warranty coverage I have ever had. Only covering a part of the infamous Ford Expedition 10spd transmission. Cause there is a known issues with these they only cover the bad parts and want you to put used parts back in. Which any good mechanic would not do so you will have to pay the difference.

I just called to check if my oil level sensor was covered, nope!! 2nd time a claim was denied because part not covered! $35 from O'reilly!! I've had previous past issues with this shitty, fraudulent corrupt company. Do not use Endurance!!!!

When I was going around with insurance companies in general, several dealerships recommended Endurance. I enrolled and the process was super easy. I did it with a person. They let me know all the details. I thought Endurance was a very well-organized company. I have nothing but positive things to say about it. I have recommended it to a few other people. In my experience, everything was very easily done. It worked. When I had a claim, it went through with no problems. It takes a little time to go through it all because they have to go through the process of taking pictures and doing the stuff, but other than that, everything was very good.

Haven't filed a claim yet, but it was easy to set up and coverage was explained very well. Very happy so far.

When I asked about Endurance as seen on TV, the consultant who answered the phone was amazingly courteous, kind, and informative. She answered my every question with respect and interest. Even the part about money and the aspect of when and where. We are now in the end of our first week as members of Endurance. So far so good.

I had a good experience with Endurance, my a/c was going from cold then hot. It was blazing hot outside. Took my Jeep into the dealership. They did the diagnostic on my Jeep and they found I had a bad condenser coil and compressor. They contacted Endurance and the claim went through with no problem. Will recommend Endurance to family, friends and co-workers.

Great customer service when setting up contract. Super knowledgeable and very cordial. So far, great 1st impression!

A friend of mine recommended Endurance, and I went online, and everything that I saw was pretty positive. So, I went ahead and committed to Endurance. The enrollment process was super simple. A representative called me and went through everything with me over the phone. There was a 30-day, and 1000-mile wait period. There was some elite service, like a roadside service, and some other small things that we were okay starting right away. I was impressed with the amount of coverage, like the actual items that are covered. Overall, I liked the simplicity and the cost and friendship with customer service.

We bought a vehicle and got an extended warranty through the dealership, but there were issues during the process. My wife was at the bank and started looking into other options. She found that Endurance was cheaper and offered better coverage than what we got from the dealership, so instead of buying the warranty through them, we decided to get it through Endurance. My wife handled most of the sign-up process for her car, and once she got everything done, she sent me the information. Endurance called me, and we went through the process. It was simple. Everybody has been nice, and I have no complaints with my experience with Endurance.

We signed up with Endurance Warranty. We put it on our BMW. When you do stuff like this, you get transferred around a lot. However, this was a streamlined process. The person who answered the phone is the person who we signed up with. He explained everything the way that I would explain it to myself. It was very easy. We were on the phone no longer than 15 minutes. Endurance offered to be able to pick up the same coverage as the factory warranty that originally came with ours. We were able to go bumper-to-bumper again with the same warranty that was on it from the factory. That was very reassuring. It means everything was covered again.

I have a 2018 Camry. I paid an extended warranty on that thing, but it ran out in August. I chose Endurance over the fact that I know somebody who had a very good and strong reference for that and I took it. I talked to Jerome and he was fantastic. He answered all my questions. He was very polite and respectful to us. We got along just great. He was part of the reason that I did go with Endurance. I would recommend them just from what I know.

I decided to get a warranty since I didn't have anybody to watch over my car. I saw a commercial on television a lot, and it was either that or the other one. So, I chose Endurance. The representative I spoke with was very good and knowledgeable. She was very customer service-oriented.

Endurance provides an immaculate service with top-tier reliability and zero hassle from start to finish. Their team handles everything seamlessly, delivering a smooth, problem-free experience that gives you complete peace of mind.

Quick and friendly, explained everything thoroughly without rushing! Also took time and answered my questions as far as when does coverage start, very friendly customer service

Gordan was very helpful and understanding. Hopefully if I have to call back hope I can get ahold of him. Very knowledgeable person.

Once your car breaks down all they do is look for an excuse to deny the claim, in a process that takes weeks. They request unusual procedures manufacturers do not recommend and leave you with the bill once they deny.

My vehicle has over 120000 miles and I needed extended coverage for peace of mind. The representative covered areas of covered systems no one else covered.

The lady who owned the car before I did had Endurance, and I was told that I could also get Endurance on the same car. The customer service representatives who helped me were excellent. He explained different things that I didn't understand in detail.

I was with another company and I didn’t like it. I called Endurance and I liked what they offered. It sounded like a better company than the one I was with. The sign-up process was easy. My car’s getting older and having a protection plan is a big benefit.

My brother-in-law had mentioned Endurance. He knows about my Jeep Cherokee, the year that it was made, and the problems that it would accumulate, especially the transmission. I signed up with them and it was fairly easy. I did it online and it explained everything I needed to know. I liked how easy it was to understand and fill out the application to start it. In five years, I would have paid 5,000 something so within that five years, if anything happens, especially a transmission or engine, it would cost that easily. As old as I am and on a limited income, the price a little stressful. But having Endurance, I like being comfortable and stress-free, knowing that if something should happen to my car, it would be taken care of.

We have a 2017 minivan that we have been reading a lot of reviews about and my dad thought we needed to get a warranty on it. Endurance was recommended to him by one of his friends and I found their phone number easily. I just have signed up with them and it was phenomenal. The rep explained everything to me and was very patient with me asking questions. I wish I would have done it sooner. I thought it was gonna be awful but it ended up not being awful.

Very easy process and educated agent. Answered all questions and the price fit our budget perfectly.

Endurance is crap. I've pad for warranty almost 10 years and never filed a claim. Was told need new transmission submitted claim, put off 48 hrs for inspector then told had to break down transmission to see cause of failure, if they determine no claim that cost is on me. I've paid out of pocket for rental car and while all this is going on I will continue to pay.

Customer Service - Juan, was very helpful and professional in assisting me with my updates and payment to policy.

The vehicle that I purchased was about to be out of the manufacturer's warranty. So, I went with the extended warranty from Endurance. I live in California, so some of the warranties that I looked at weren't valid in California ‘cause it’s mechanical breakdown insurance is what you have to purchase for California. I went with Endurance, and the sign-up was easy. They provided a clear explanation of services, and it just went smoothly.

I had tried another company several years ago, but they did not measure up to their advertisement so I dropped them. I was watching television and Endurance's ad came on. It sounded like they were a better fit for my needs than the other companies that are also advertising. When I talked to the agent, he was very pleasant. We talked about the different discounts I could get. I do very little driving now that I am retired and I was looking for something very economical and would fit my needs as a senior driver, with not having any accidents. I got three or four discounts and I was really pleased with the price.

The sign-up process at Endurance was great and easy. I was impressed. It took no more than 20 minutes. The rep who helped me was great as well. I was happy with the price too. I would tell others to go for it.

I had Endurance when we bought the car initially. I asked that I’d be given a method to pay the bill monthly. I was told I would get a paper copy. I would also get an email copy. The only thing I got was, “You owe the money on the 18th, and we're going to deduct it from your checking account if we don't receive it.” They haven't helped me as far as being able to pay them monthly like I wanted to do. Communication is difficult because somebody's not listening.

I've had Endurance before, and a person that we know that worked for a car company here has joined Endurance, so I had my car switched to them. He was able to do the work for us to get it set up. We have a very limited car dealership here. He was very good at finance there. So, he's trustworthy. The sign-up went very smoothly. He explained everything very clearly and professionally. I'm going to hopefully change my other two vehicles over to Endurance again too.

I just got the policy from Endurance. I didn't get one in paper yet to read and go over it. I've seen it somewhat on my phone. But I was hoping they sent me a copy in the mail. But my sign up experience was very good. The rep was very helpful. He explained everything to me. He was excellent and offered his number for me to call him if I had any questions.

Jake is great. Very knowledgeable. He explained everything and made it easy to purchase.

The rep did a real good job when I signed up with Endurance. She said all I have is a $100 deductible and everything else is taken care of. From what I read, Endurance is a pretty good company. I like knowing that I've got somebody that'll back me up if something happens. However, if it comes into effect in 30 days and 1,000 miles, it may take me a year or more to get 1,000 miles because I don't ever drive the car. I may end up canceling the policy because of that. I've only got 7,000 miles on it and I've had it for five years.

So far, my experience with Endurance is going well. I had it before, and I liked it. I went with them again. When I had it before, I was disappointed when I let it go. I had a conflict because they wouldn't cover me on the engine ‘cause I was over my mileage. I was just doing the mileage for the warranty, and I was over the mileage. Unfortunately, that's why I'm not gonna be able to get my engine replaced. I was like, I’d get rid of it. But I didn't want to spend $6,000 out of pocket getting it done. I got a 2021 Chrysler Pacifica now, so I got the Endurance warranty on this for four years. So, I made sure I still cover my mileage with the warranty, just so I won't lose out on it this time.

I set up my Endurance warranty over the phone. The rep had everything in line and knew exactly what I was going to ask. I had my F-150 covered bumper-to-bumper and it was cheaper than anything else I found. Make sure to get everything in writing.

We usually have extended coverage, and we decided not to get it through the car dealerships anymore. Because you have to pay interest, and it goes on your monthly bill, where you just pay interest on it. We checked on it, and it seemed like you pay a lot more money when you get it through the dealerships. So, we're just not going to do that anymore and tried Endurance. When I called about it, the man that I talked to was very informative and seemed trustworthy. The sign-up process was easy. The cost wasn't as near as high as I thought it would be. I like not having to worry about things going wrong. I have already recommended Endurance to a couple of people. I have an extended warranty on my car that I bought back in ‘24, and I'm actually considering canceling that and going with Endurance.

I just signed up with Endurance and so far, it's good. They went over everything with me. They told me what I qualified for and tried to help me out. It was real friendly. They got my payments to where I can afford to pay, which is around $130.

Endurance's representatives were good people. I have a bumper-to-bumper coverage that I could use 30 days after I signed up. I have a 2016 King Ranch Ford pickup covered.

I was approaching 60,000 miles. I asked Nissan if I needed a warranty. They said, “No, not really.” So, that was why I looked elsewhere. I googled different places. Endurance was the first ones to call me when I went to ConsumerAffairs. The sign-up was easy. I would have liked to have gotten something in paper sooner, although I did eventually get it. Give Endurance a try.

I needed insurance for my vehicle. Just in case anything happened to it, I have some help getting it fixed. I heard good things about Endurance. I tried them, and my sign-up experience went well. The rep was thorough, and it didn't take long to get everything organized.

A friend signed up a couple of months ago with Endurance and I’ve heard that it was good. I decided to sign up and the reps went over my vehicle information, explained the terms and provided a quote. Then, I got confirmation after I signed up. I’m retired and don’t put a lot of miles on my vehicle like I used to. So, it may take me a while to reach 1,000 miles before I can file a claim if something comes up. But I felt good about taking advantage of Endurance and signing up for it.

Endurance was the first one I've seen. Speaking with their representative was easy. Also, the price was fair.

I looked Endurance up ‘cause I was trying to get some warranty on my car. I liked their ratings, and they seem to be the best in terms of what they cover. I signed up for a bumper-to-bumper policy and the rep that I worked with was good. The price was really expensive though.

I had Endurance before and when I signed up again as my car is getting to be older now, my experience was fine. I'm still waiting on my policy but the reps are nice when they’re doing sales pitch.

I've had Endurance for two years and I've had the top coverage, I took my car to the dealership and my rear air conditioner was blowing hot air and several of my sensor lights were on, endurance denied all of the work which I found hard to believe but they did, I saw a endurance commercial where a lady said they fixed her sensors, if I have the highest rated coverage why was my claim denied, Ludacris and Dana your pushing lies to the public about endurance. I'm canceling my policy because I can't put my good money after bad lies

Good experience, tech was very professional and knowledgeable.

Angel ** was very polite and very informative. Solved my problem and was very pleasant to speak with.

Everything was explained to me clearly. And I was concerned about pricing, it was affordable with my situation. The customer service person I apologize I forgot her name was most helpful. And she was not pushing me into anything. I would recommend friends and family to Endurance!

I haven't had to actually use my insurance, but the price are great for my budget for ALL they cover. The staff is extremely friendly and knowledgeable. My only compliment is when I have called in about payment arrangements not all details have been explained. Thus leaving me in a financial binder at times and other personal confused. But they have always found a way to make things right.