Endurance Warranty Reviews
- 4,811,847 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
+2 more
About Endurance Warranty
Endurance delivers customizable auto protection plans to drivers nationwide. Overall, customers have mixed experiences with Endurance. Some have praised the customer service and smooth sign-up process, while others have faced challenges with denied claims and lack of coverage for unexpected issues.
- Unlimited, customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- Limited rental car reimbursements
- No corrosion coverage
- Some claims denied
Endurance Warranty Reviews
Filter by Rating
- (12,006)
- (2,426)
- (901)
- (395)
- (1,713)
Popular Mentions
- 4,811,847 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,811,847 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 18, 2025
Was easy to contact customer service and was very courteous. Answered all my questions and provided assistance. Was very pleased and relieved. Very relieved to know you're covered when you really need it.
Hi Rhonda! Thank you for taking the time to share your positive feedback! We are thrilled to hear that our customer service team addressed all your questions and provided the assistance you needed. Your peace of mind is important to us, and we are grateful to know that you feel relieved knowing you’re covered when it really matters. We look forward to continuing to serve you with the exceptional support you deserve.
- The Endurance Team
Reviewed Dec. 18, 2025
This is the worst company in the United States. They don't care about you or your vehicle. My cp4 pump failed so they sent out an adjuster who didn't even know what it was. The adjuster started to look for anything to deny the claim so he said that the tires were an inch and a quarter taller than the factory tires so they denied the claim because it is a modified vehicle. The tires have nothing to do with the cp4 pump. The vehicle needed tires so new ones were put on 10 years later as the vehicle is a 2015. Tires got better over the years. They have very poor customer service. They will lie to you and not try to help. The only thing they are good at is taking your money each month. Do not get a contract with them. You will be sorry.
We’re sorry to hear you’ve had a negative experience, Thomas. We take all feedback seriously and strive to improve. If you’d like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed Dec. 18, 2025
Call my auto repair shop and asked if they honor Endurance Warranty and they said yes. I took my truck to the shop after I spoke with the claims department and asked if I was covered and the rep said yes they cover from head to toe. I took the truck in and the shop called Endurance and was informed that they don't cover my water pump. End results I paid $1000.00 to have the water pump replaced. I must have missed the toe part. so I will be looking for a new auto warranty.
We apologize for the inconvenience you've experienced with your recent claim regarding the water pump issue. Your satisfaction is deeply important to us, and it's disappointing to hear that we fell short. Here at Endurance, we strive to provide clarity around all coverages, and we understand how crucial this is to our services. We aim to resolve any misunderstandings you may have faced. Please get in touch with us directly at feedback@endurancedirect.com, sharing your contract details so we can delve into this further. We appreciate the opportunity to address and correct any concerns, thus working to restore your confidence in Endurance. Thank you for letting us work towards providing better support.
Sincerely,The Endurance Team
Reviewed Dec. 17, 2025
DO NOT BUY THIS WARRANTY!!! I’ve put in almost 6000 dollars. They will cover the water pump. But not the thermostat housing that’s also required, even though the make a water pump that comes with the thermostat housing. An adjust of 100 for them is now going to cost me 1000. Absolutely ridiculous!!! NEVER EVER BUY THIS WARRANTY!!!
Hi Stephanie. Thank you for sharing your experience. We're sorry to hear about the challenges you've faced with your warranty coverage. The situation you've described regarding the coverage of the thermostat housing certainly sounds concerning and does not match the level of service we strive to provide. Our goal is always to be transparent with our terms and ensure our approval processes are as supportive and straightforward as possible.
We encourage you to reach out directly to our team via feedback@endurancedirect.com so we can conduct a thorough review of your case and work toward a favorable resolution and evaluate how we can better meet your expectations. Your feedback helps us improve, and we're committed to addressing your concerns.
Thank you for bringing this to our attention, and please accept our apologies for the frustration this matter has caused.-The Endurance Team
Reviewed Dec. 17, 2025
Miss ** was outstanding, very patient, very knowledgeable in helping us to understand the policy, very professional. She showed the utmost in care and concern. And we really appreciate the time that she took with us and helping us make the right decision in what we needed to do.
Hi Thomas! We are thrilled to hear about your positive experience with our team. Miss **'s knowledge, patience, and professionalism truly exemplify our commitment to exceptional service. We appreciate you acknowledging her dedication and are grateful for your kind words. Your satisfaction is our priority, and we look forward to serving you again in the future!
- The Endurance Team
Reviewed Dec. 16, 2025
Waited to long for help. I didn't have my contract info, so I couldn't get the help I needed. So I called my insurance agent. The reason was I didn't have my contract info, agent said call your Edur.
Hi Albertha! We apologize for the delay and any difficulty you've experienced in receiving assistance without your contract information. It's concerning to hear that you weren't able to get the help needed in a timely manner. We strive to support our customers efficiently, and this situation doesn't align with our service promise. Your experience is valuable, and we are committed to improving it. Should you find yourself in a similar predicament in the future, we urge you to contact our customer service team directly, as they are equipped to assist in retrieving contract information and promptly handling your needs. We appreciate your patience and again apologize for any inconvenience endured problems.
-The Endurance Team
Reviewed Dec. 16, 2025
Great service. I have had no problems with Endurance. They have been there when you needed them throughout my 3 years service with them. My policy have expired, and I renewed a new policy with them. Thank you, Endurance.
Hi Lori! Thank you for sharing your positive experience with Endurance! We are thrilled to have supported you without any issues over the past three years, and we're honored that you've chosen to renew your plan with us. We look forward to continuing to provide you with dependable service. If you ever have any questions, please feel free to reach out.
- The Endurance Team
Reviewed Dec. 15, 2025
This is a warning to others. I purchased this warranty based on the lies told in the commercial. Peace of mind when your car breaks down. Low payment for repairs. Well, that did not happen to me. My alternator went out and I had my car towed to one of the certified repair shops for Endurance. When they called I was told that my car repair would costs approximately $1250 endurance will only pay $546...how is over $800 a small repair bill? I have never been so disappointed, I had hope that they were a company that stood by their product. They source out the claims and I was told that they search the internet for a cheaper part cost and will only pay that price. Not to actually fix the car. I am literally livid right now. I don't know what to do.
Hi Talana. Thank you for sharing your feedback regarding your recent experience. We're disappointed to hear about the inconvenience and distress the situation with your alternator repair and claim coverage has caused you. Our goal is always to provide peace of mind and transparent service, and it appears we've fallen short of delivering that to you.
It’s concerning to hear about the mismatch between expected coverage and what was provided, particularly in regard to sourcing parts. We sincerely apologize for any misunderstanding or frustration this has caused and would like to resolve this issue promptly. Please contact us directly via feedback@endurancedirect.com so we can review your case thoroughly and strive to address your concerns adequately.
We value the opportunity for improvement and aim to reassure your trust with a fair and diligent solution.
Thank you for contacting us.-Endurance Team
Reviewed Dec. 15, 2025
They are trash, everything was green before they needed to fix my car. Consumers do not get tricked or fooled, they do not cover many things on your vehicles as stated. They scam you and never fix your car on a legit contract. Scammers!! They are robbing people. I have canceled this service, and picking up my car from the mechanic not fixed!!!
Reviewed Dec. 14, 2025
Endurance Warranty did great. I brought the truck in. We thought it was just a timing belt. Something came up on the computer and it knocked a little. And when it went in and the mechanics started to look at it, the engine was gonna seize so it had to be replaced. It took time, but it wasn't necessarily their fault. They offered me a rebuilt engine, which we could have had right away, but there was no warranty. So if I got a Ford engine, there was a 100,000-mile warranty, but they had to physically build the engine.
We were without a truck for two and a half months. It was a long time from start to finish. But Endurance Warranty communicated. I didn't communicate with them directly. They communicated more with the mechanic and the mechanic who communicated with me. The only thing that I was not prepared for was the rental car. It was thousands in rental cars. They only cover five days. They didn't do anything wrong. It's very clear that they only cover five days in rental cars. It's unfortunate, but it was a major expense.
I didn't know if this will work and I wanted to throw up until I had the truck back in my hands. I was skeptical, scared, and panicking. But in the end, the last three to four weeks of waiting for the truck was related to us deciding to get the warranty. A 100,000- mile warranty compared to no warranty is a no-brainer. We were thinking about the transmission. God forbid, if anything goes wrong, we're covered. I'd rather pay a couple hundred dollars a month and have insurance than have to pay $1,000 a month really for a new truck between insurance going up and everything else. We opted to keep it and get a policy as reassurance just in case anything happened to go wrong. I've already told several people to get Endurance.
Hi Adrea! Thank you for sharing your detailed experience with us. We understand that being without your truck for an extended period can be challenging. We’re glad to hear that our communication with your mechanic helped keep you informed throughout the process. Although your situation required some critical decisions regarding the engine replacement, it's good to know you felt reassured in opting for a secure, long-term solution.
We sympathize regarding the rental car coverage limits. This is outlined in our policy, but we truly appreciate your understanding despite this costly inconvenience. It's great that, ultimately, you appreciate having peace of mind with a covered engine, and that you've found the choice beneficial.
Thank you once again for recommending Endurance generally to others. If you need any further assistance or have follow-up inquiries, please reach out to our team. We're here to assist in every way possible to enhance your experience with us.
- The Endurance Team
Reviewed Dec. 14, 2025
Endurance's customer service representative was really good and made the sign-up process smooth. I pay $160 a month for coverage that lasts four years or 44,000 miles, which seems reasonable. Overall, I'm satisfied with the service and would recommend it to others.
Hi Julie! Thank you for sharing your positive experience! We're thrilled to hear that our customer service representative provided a seamless sign-up process and that you find the coverage both reasonable and satisfactory. Your recommendation means a lot to us. Should you have any questions in the future, we’re always here to assist you.
- The Endurance Team
Reviewed Dec. 13, 2025
During a trip in which I was driving from Arizona to Montana, I was almost to my destination in Montana when my Toyota Tacoma started showing signs of some sort of mechanical problems problems. I took the truck into a transmission shop in Montana, and they told me that some repairs would be needed on the transmission due to a leak in the transmission that I was totally unaware of. Apparently the leak started while I was on my way from Arizona. I called endurance to see if they would cover me, and coverage was denied because they said it "had to do with fluids" and they don't cover anything having to do with fluids in the vehicle. On the advertisements they make this coverage sound like it's the best thing since sliced bread, but then when you go to actually utilize their services they deny you the coverage that you pay a hefty amount of money for in a monthly basis.
Hi Bill. We appreciate you sharing your feedback about your recent experience. We’re genuinely sorry to hear that servicing your Toyota Tacoma did not align with your expectations. We understand how important it is to rely on coverage, especially during long trips.
Addressing your concern that the repair was linked to fluid leaks which are typically not covered by policy, please know we are committed to clarifying our coverage options better. However, your feedback alerts us to possible areas of miscommunication.
To ensure we handle your situation diligently, we advise contacting feedback@endurancedirect.com. Provide all relevant information so our support team can review the specifics of your contract and explore how best to address the break in understanding that may have occurred.
Thanks again for alerting us to these issues. Improving our communicative pathways is foundational to reflecting better coverage assurances toward our consumers.
- The Endurance Team
Reviewed Dec. 13, 2025
My current auto warranty was nearing expiration and I saw the television ad for Endurance, which made me decide on them. The application process was straightforward and smooth. The reps did a great job with the sign-up process. I would recommend friends and family to sign up with Endurance.
Hi Denise! Thank you so much for choosing Endurance and for sharing your positive experience with us! We're happy to hear that our application process met your expectations and that our representatives provided stellar support during your sign-up. Your recommendation means a lot, and we're grateful for your kind words. If you or anyone you introduce has further questions or needs assistance in the future, please feel free to reach out. We’re always here to help and ensure you have the best possible experience with your coverage.
- The Endurance Team
Reviewed Dec. 13, 2025
I purchased Endurance for my car warranty needs. The representative I spoke with did an excellent job explaining the policy details, ensuring I understood everything. I felt confident that I was set up with the best policy available. Overall, I was very satisfied with the customer service and the clarity of information provided.
Hi Ezell. Thank you for sharing your positive experience with Endurance's customer service! We're thrilled to hear that our representative provided clear and detailed information, helping you feel confident in your choice. We're grateful to have you as a customer and are here to assist you whenever you need.
- The Endurance Team
Reviewed Dec. 13, 2025
My car was getting older, and I wanted to avoid unexpected repair costs. The sign-up process at Endurance was smooth; the representative I spoke with was informative and approved my coverage in just one call. They suggested a level of coverage based on my car's details. Overall, it was my first choice, and I'm glad I went with it to mitigate future expenses.
Hi Gary! We greatly appreciate your feedback and are thrilled to know that you had a seamless sign-up experience with Endurance. Hearing that our representatives were informative and able to determine the perfect coverage for your vehicle on your first choice is great. We're excited to help you avoid unexpected repair costs in the future! If you have any questions or need further assistance, please let us know. Thank you for choosing Endurance to safeguard your car needs.
- The Endurance Team
Reviewed Dec. 13, 2025
There was no problem with claim. I like how your company works with me as well as the car dealership, that was working on my car. Communication very well. So far, I've never had a problem with this company. Every time I view it or even had any questions very helpful.
Hi Johnna! Thank you so much for sharing your experience with us! We're happy to hear that you've encountered excellent communication from our team and the dealerships, and that you've had such a positive experience overall. Your satisfaction is extremely important to us, and we're thrilled that we’ve consistently met your expectations. We are here for you anytime you need assistance.
- The Endurance Team
Reviewed Dec. 13, 2025
I watch TV all the time and Endurance Warranty’s commercials are on there. My husband and I have a 2019 Kia Soul, and we decided it was prudent to get coverage for peace of mind. The thought of being stranded without a warranty if something went wrong was concerning.
The sign-up process was straightforward, and I appreciated the politeness and helpfulness of the representative I spoke with. He answered all my questions thoroughly. I'd recommend signing up with Endurance. I'm very pleased with my experience so far and confident in the coverage I've secured for my vehicle.
Hi Laurie! Thank you for sharing your positive experience with us! We're happy to hear that our commercials caught your eye and that choosing Endurance brought both you and your husband peace of mind when it came to protecting your 2019 Kia Soul. It's great to know the sign-up process was seamless and that our representative provided the support you were looking for. We appreciate your kind recommendation and are thrilled that you're pleased with your coverage. Wherever the road takes you, we're by your side.
- The Endurance Team
Reviewed Dec. 13, 2025
After purchasing a used Honda, I felt the need for additional coverage and opted for Endurance Auto Warranty. I looked at several reviews and found their pricing reasonable compared to others. I recently had a claim for a leaking shock and brakes. The process was straightforward. The service center handled most of it, and Endurance covered $1,900 of the costs. I only had to provide mileage verification due to a discrepancy. The claim was approved within 24 hours, which was impressive. I would recommend Endurance to others. I was impressed by what their warranty cost and the amount of time they give.
Hi Mary! Thank you so much for sharing your experience with Endurance. We're happy to hear that the claims process for your leaking shock and brakes was straightforward and efficiently managed, with coverage approval within 24 hours. It's fantastic to know you found our pricing reasonable and that you were impressed with the coverage and response time. We truly appreciate your recommendation and are excited to continue providing support and peace of mind for your journey ahead. If you ever need assistance, please don't hesitate to reach out. Welcome to the Endurance family!
- The Endurance Team
Reviewed Dec. 13, 2025
My experience with Endurance is fine. Signing up was a breeze, and the agent I dealt with was quite helpful. Although I haven’t had to use the warranty yet since my car hasn’t broken down, I can say the process so far has been pleasant.
Hi Brian! Thank you for sharing your experience with Endurance. We're happy to hear that signing up was easy and that our agent was able to provide helpful assistance along the way. We appreciate your feedback, even if you haven't had to use your coverage yet. It's great to know the journey has been smooth so far. Should you have any questions or need assistance in the future, please feel free to reach out. We're here to help ensure you're thoroughly satisfied with our service.
Thank you for being a part of the Endurance family!
- The Endurance Team
Reviewed Dec. 13, 2025
I just bought a truck and my brother had Endurance. The sign-up process was smooth, thanks to a knowledgeable representative who thoroughly explained everything and answered all my questions. However, I was disappointed not to receive an online discount when I chose to call instead. Overall, I'm satisfied with the process but would appreciate it if online discounts were also available over the phone, as concerns about fraudulent sites made me opt for calling. Although I haven't used the warranty for any services yet, it provides peace of mind knowing it's there. My brother's positive feedback reassures me, and I would recommend it to others based on his experience.
Hi Stephany! Thank you for sharing your experience with us. We're glad to hear that the sign-up process met your expectations and that our representative was able to address your concerns with clarity. We apologize for the inconvenience you experienced regarding the online discount. Your feedback is important to us, and we'll pass this along to the relevant team to consider offering comparable phone discounts to enhance our service. It's great to know that the peace of mind our coverage provides and your brother's positive experience with Endurance added to your satisfaction. Please feel free to reach out anytime and thank you for recommending us to others!
- The Endurance Team
Reviewed Dec. 13, 2025
Endurance's pricing is more competitive than other companies. The representative who assisted me was thorough in explaining the policy details, ensuring I was set up with the best plan for my needs. My overall experience has been positive, with timely handling of payments and claims.
However, I encountered an issue with the app. For the past three weeks, I haven't been able to log in, as it doesn't accept my email. This became a problem when my car battery died and I needed to check towing options. Despite this, everything else has been satisfactory, and I have no other complaints.
Hi Kenneth! Thank you for sharing your experience with us. We're pleased to hear that our pricing and customer service have met your expectations and appreciate your positive feedback on our representatives. Regarding the Endurance app, we have actually transitioned to a customer poral instead. Please reach out to feedback@endurancedirect.com and we will be happy to have someone walk you through its features and ensure you can log in. We value your feedback as it helps us improve and deliver better experiences.
Thank you,The Endurance Team
Reviewed Dec. 13, 2025
The sign-up process was straightforward. I set up an automatic payment system, with a membership fee of $29 and a first monthly charge around $141. Although my coverage hasn’t started yet, everything has proceeded as expected so far.
While I haven’t had the chance to file a claim yet, my initial experience has been positive.
Hi David! Thank you for sharing your experience. We're glad to hear that you found the sign-up process straightforward and the initiation of automatic payments seamless. It's great that your initial experience with us has been positive. Should you have any questions or need assistance when your coverage starts, please don’t hesitate to reach out. We’re here to help and ensure your ongoing satisfaction with our service.
Thank you,The Endurance Team
Reviewed Dec. 13, 2025
At a tire shop, a seasoned employee recommended Endurance, noting her positive experiences from over 20 years at a car dealership. Faced with a hefty $3,100 quote for an alternator replacement, which was also on backorder, I gave Endurance a try.
The sign-up process was smooth, and the representative I dealt with was extremely professional and knowledgeable.
Overall, the initial recommendation and the professional handling by their staff made my decision to choose Endurance a positive one.
Hi Kimberly! Thank you for your positive feedback and for choosing Endurance. We're thrilled to hear that the recommendation from a seasoned employee and our attentive staff helped make your decision a positive one. Ensuring a seamless sign-up process is something we strive for, and we're glad we met that mark with your experience. We look forward to being there for you and providing the exceptional service you deserve.
- The Endurance Team
Reviewed Dec. 13, 2025
I signed up with Endurance in May, shortly after purchasing my car in April. They offered better pricing compared to other companies I looked into. So far, my experience has been smooth.
Communication with Endurance has been straightforward and effortless, which is a significant plus. I had a couple of claims, one for my car's horn and another involving the crank sensor. While the initial crank sensor repair didn't hold, the dealership has been responsive in addressing the issue. I'm currently following up to ensure it's resolved completely.
Overall, I've had no major problems with Endurance, and I feel secure knowing my car is under warranty. Endurance has been a reliable choice for me.
Hi Nicki! Thank you for taking the time to share your experience with us. We're happy to hear that you're finding value in your investment with Endurance and that our pricing and seamless communication meet your expectations. It's great to know that even a repair hiccup is being handled attentively at your dealership. We'll continue to prioritize your peace of mind, giving you the support needed for your vehicle's protection.
If you have any further inquiries or need assistance, please feel free to reach out. We're here to ensure everything remains on track.
- The Endurance Team
Reviewed Dec. 13, 2025
I initially received an offer for a zero-down payment via email, but it wasn't honored, requiring me to start with a $154 down payment, followed by monthly payments of $152. Despite this discrepancy, the customer service during the setup was knowledgeable and helpful. I chose their bumper-to-bumper coverage, which provides comprehensive protection. Overall, I would recommend Endurance to friends or family, as my experience has been positive thus far.
Hi John! Thank you for your feedback and recommendation! While we regret the initial offer misunderstanding, I'm glad to hear that our customer service team provided helpful and knowledgeable support during your plan setup. Offering you comprehensive protection with your coverage choice is exactly what we strive for. We appreciate your recommendation and look forward to continuing to meet your vehicle needs.
- The Endurance Team
Reviewed Dec. 13, 2025
The sign-up process was smooth and straightforward. The representative explained that major components like the motor and transmission would be covered, excluding minor items like the thermostat and oil changes.
Roadside assistance became available after 30 days or 1,000 miles, whichever came first. This was a crucial feature for me since I anticipated needing repairs. I would definitely recommend Endurance to friends and family—don't wait too long to get it!
Hi Jerome! Thank you for your positive review! We're thrilled to know our straightforward sign-up process and the clarity provided about coverages met your expectations. It's great you find value in our roadside assistance—we know how crucial that peace of mind can be. We truly appreciate your recommendation to your friends and family. Looking forward to supporting you with all your auto protection needs!
- The Endurance Team
Reviewed Dec. 13, 2025
The representative I spoke with was incredibly friendly and knowledgeable, making the process feel more like a casual chat than a business transaction.
I signed up for bumper-to-bumper coverage, and I'm pleased with my decision. Their service has already covered a couple of repairs. During one visit, the repair shop discovered an additional issue, and Endurance took care of everything smoothly. I didn't even have to contact them; the repair shop handled all the communication.
Overall, my experience with Endurance has been excellent. I would recommend them to friends and family looking for reliable auto warranty coverage.
Hi James! Thank you so much for sharing your sincere feedback. We're thrilled to hear about your positive experience! It's great to know that our representative exceeded your expectations and made the process inviting and seamless. The peace of mind our coverage gave you with repairs underscores our commitment to taking care of our customers effortlessly. We cherish your recommendation and are thankful to be your choice for auto protection coverage.
- The Endurance Team
Reviewed Dec. 13, 2025
The customer service was straightforward when helping me sign up for my policy. Although I've just started with Endurance and haven't had to use the warranty yet, I feel reassured knowing there's a plan in place if my car breaks down. Everything about the warranty was clearly explained, including the importance of keeping up with maintenance.
Hi Mark! Thank you for sharing your experience with us. We're happy to hear that our customer service was clear and informative as you signed up for your protection plan. Knowing you feel reassured about your vehicle's protection is exactly what we strive for at Endurance. We're confident that should you need to use your coverage, you'll continue experiencing the quality service you deserve. If any questions or needs arise, please don't hesitate to contact us. We’re here to help at every step of the way.
Thank you for choosing Endurance, and we're all set to provide you with the support and peace of mind whenever needed.
- The Endurance Team
Reviewed Dec. 13, 2025
I went with Endurance Warranty for my 2021 Volkswagen Atlas Cross Sport. My car was out of warranty, and I had seen several commercials about Endurance that caught my interest. The sign-up process was straightforward. The representative I spoke with was knowledgeable about the product, answered all my questions, and was very willing to help.
I signed up for bumper-to-bumper coverage, and my overall experience with getting set up was smooth and satisfactory.
Hi Wendy! Thank you for sharing your positive experience with us! We're thrilled that our team guided you effortlessly through the sign-up process for your bumper-to-bumper coverage on your Volkswagen Atlas Cross Sport. Providing knowledgeable and helpful customer service is our top priority, and we're glad to hear we've met your expectations. Welcome to the Endurance family, and we're here for you anytime!
- The Endurance Team
Reviewed Dec. 13, 2025
Jeeps, particularly Jeep Wranglers, are expensive to insure. Initially, I had a different warranty provider, but after learning about their legal troubles, I switched to Endurance, which offers dealership-backed policies.
My experience with Endurance has been positive, although I haven't had to use the coverage extensively. The only time I needed it was for a steering stabilizer replacement. The process was straightforward and efficient. Endurance covered an aftermarket replacement, and I chose to upgrade through the dealership for a small additional cost.
The claim process was quick and hassle-free, taking only about an hour. Although I've only used the warranty once, the experience was smooth, and I encountered no issues.
Given my circumstances, including living in a colder climate and managing health conditions like lupus and arthritis, having coverage like Endurance is invaluable. It provides peace of mind knowing I don't have to handle complicated repairs myself. Overall, the cost of the warranty is justified by the convenience it offers, especially as I prefer not to do repairs in harsh weather conditions.
Hi Jodi! Thank you for sharing your experience with Endurance! We are happy to hear that our dealership-backed policies are offering you both convenience and peace of mind, especially given your personal circumstances. It’s great to know your claim process was quick and hassling free when replacing the steering stabilizer. We understand the value of having a smooth repair process and are here to ensure your vehicle stays in great shape, allowing you to avoid handling repairs in adverse conditions. Should you ever need assistance, we're just a call away. Thank you for choosing Endurance!
- The Endurance Team
Reviewed Dec. 13, 2025
The rep was very professional. I was looking for a full coverage, and he seemed to know what he was talking about. I ask a lot of questions, which is how I am, but he took the time to answer the questions. He didn't seem to get aggravated. Sometimes, when I go into something like this and I have all my questions I wanna ask, you can tell they're getting kind of irritated. But he answered any question that I had to the point where I felt comfortable going with Endurance. I wasn't exactly happy with the price, but for what it covers, I was happy enough to go on with it. There were cheaper ones, but they didn't cover as much.
Hi Mary! We appreciate your feedback and are happy to hear about your positive experience with our representative. We're glad that you found their knowledge and professionalism helpful in navigating your full coverage options, and also the responsive nature when you had various questions. It’s important to us that our customers feel comfortable and informed in choosing the best plan for them. Though we understand that the pricing can sometimes be a consideration, we're pleased the value of our coverage was satisfactory for you. If you need further assistance or have more questions, please don't hesitate to reach out. Thank you for choosing Endurance!
- The Endurance Team
Reviewed Dec. 13, 2025
With the high maintenance costs associated with our expensive car, I wanted to ensure we were protected. I signed up with Endurance, and the process was straightforward and smooth. The representative explained that the coverage would kick in within 1,000 miles from when we signed up. I hope the warranty will be beneficial.
Hi Bella! Thank you for sharing your experience with us. We're happy to hear that our enrollment process met your expectations and was conducted smoothly. We designed our coverage plans to give peace of mind amidst the rigors and costs of automobile maintenance, and we hope that you find your extended protection beneficial. Please do not hesitate to reach out if you have further questions or need assistance. We look forward to ensuring that Endurance meets all your automotive protection needs.
-The Endurance Team
Reviewed Dec. 12, 2025
The sign-up process with Endurance was flawless and the rep who assisted me was very helpful. She was very thorough, explained all the ins and outs and what it covered, and answered all my questions. She even looked for a discount for me. One of the key factors for choosing Endurance was the ability to take the car to any Lexus dealership across the country for repairs, which provided great peace of mind. During our conversation, the representative also clarified the requirement of driving 1,000 miles within the first month, something I hadn't caught in the commercials. I appreciated her upfront honesty about this condition.
Hi Ron! Thank you for sharing your positive experience with us! We're thrilled to hear that the sign-up process was smooth and that our representative was able to provide clear, helpful information and even find a discount for you. Knowing that you appreciate our coverage at any Lexus dealership and our straightforward approach brings us great satisfaction. If you have any further questions, please feel free to reach out. We're here to help!
- The Endurance Team
Reviewed Dec. 12, 2025
I needed new ball joints for my car a month ago and Endurance covered the repair with ease. The claims process was straightforward and quick, which I appreciated. I've been with them for about two to three years now, and their customer service has consistently been excellent. Whenever I've needed assistance, a simple phone call has been sufficient, with no need for special apps or online tools. Overall, I'm very satisfied with the coverage and support I receive from Endurance.
Hi Jeanie! Thank you for sharing your positive experience with Endurance. We're happy to hear that our quick and straightforward claims process, along with our consistent customer service support, has met your expectations. It's great to know that after several years, a simple phone call still provides you with everything you need. We truly appreciate your loyal support and look forward to continuing to provide you with excellent service.
- The Endurance Team
Reviewed Dec. 12, 2025
I loved how Ms. Tamara H. took her time to help my son & I through this reprocess that the previous Rep. Don did not, which has us back at square one, which is what getting the insurance I was trying to avoid but here we are...it's so frustrating to have to go through this then to have a new contract done to match the mileage that the Rep put in what he wanted. So why would that fall in us?
So now my son can't get his repairs done & I think it's pure BS, they could've accommodated us considering it wasn't on us & especially since over $1700 has been paid out on our end already so they could've easily honored the repairs just to be courteous but that didn't happen outside of what Ms. Tamara did for us & some information Mr. Justin shared was very helpful for the future but Endurance y'all need to do better with accommodating your customers & train your Reps to make sure to take care of the customers so they won't have these kinds of problems. I'm really missed because now I'm out of pocket for repairs that could've been covered from the policy we've been paying on for almost a year.
Hi Nancy! Thank you for taking the time to share your experience with us. While I am glad to hear that Ms. Tamara H. and Mr. Justin were able to assist you effectively, I understand your disappointment and frustration with the situation surrounding the coverage issue and desire for further support, especially given your financial commitment to the protection plan.
We value every opportunity to address any dissatisfaction and improve our processes. Please contact our team directly at your earliest convenience. Email us at feedback@endurancedirect.com so we can do our best to specifically accommodate and address your concerns comprehensively and rectify any issues you're facing.
Your loyalty is crucial to us, and we are committed to providing support in holding both service standards and customer satisfaction. Thank you once again for reaching out.
- The Endurance Team
Reviewed Dec. 12, 2025
My experience with my previous provider was frustrating as I never utilized the insurance and received minimal reimbursement despite paying into the plan for a year. Then, I switched to Endurance and I appreciated that their sign-up process was straightforward, but I'm reserving full judgment until I need to make a claim. While the initial experience was satisfactory, the true test will be how they handle any future claims.
Hi Jimmie! Thank you for sharing your experience with both your previous provider and Endurance. We're happy to hear that you had a satisfactory sign-up process with us, and we appreciate your openness regarding your outlook on handling future claims. Our aim is to provide a seamless and dependable service, and we're committed to ensuring that your expectations are met when the time comes for you to utilize your policy. Should you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your patience and trust as a new customer, and we look forward to supporting your auto protection needs in the future.
- The Endurance Team
Reviewed Dec. 12, 2025
My mother always emphasized the importance of having extra coverage for my car, which made me feel more secure about potential repairs, which influenced my decision to get one from Endurance.
My experiences with Endurance have been consistently positive. Whenever I've needed something fixed, they've promptly covered the necessary parts. Recently, during a car inspection, a repair was estimated to cost $800. I remembered my extended warranty just in time and was relieved to find out I only needed to pay the deductible. It was a huge relief.
The entire process, from filing a claim to getting my car fixed at the dealership, has always been smooth and efficient. I simply provide my information, and the claims go through without any hassles. Overall, I’ve had a great experience with Endurance Warranty, and I’m thankful for their support.
Hi Debra! Thank you for sharing your positive experience with Endurance. We appreciate hearing how our coverage has provided you with peace of mind and ensured smooth processing of your needs. It's our goal to support our customers with efficient claim handling, and we're thrilled you've found this to be the case. We're here whenever you need us and truly appreciate your trust in Endurance for your auto protection needs.
- The Endurance Team
Reviewed Dec. 12, 2025
I had coverage with Endurance Warranty for my auto but it lapsed due to a severe illness. Once I was on the mend, I knew I needed reliable protection and Endurance stood out because, unlike other plans that seemed cheaper initially, they ended up costing more in the long run. Their deductible and comprehensive coverage for mechanical, electrical, and electronic components made them the best choice for me.
The sign-up process was straightforward, thanks to Endurance's clear communication and lack of aggressive sales tactics. My car, still under 100,000 miles, qualified for a favorable plan. I even secured a deal where I pay for two years and receive an additional two years without extra charges.
For anyone considering Endurance, I'd say it's worth it if your car is under 100,000 miles. The monthly fee is a bit higher than before, but the extensive coverage, including roadside assistance, provides peace of mind during my frequent travels.
Hi James! We’re thrilled to hear about your experience with Endurance and that you chose us for your vehicle's protection needs. Thank you for your confidence in our comprehensive coverage and the peace of mind we aim to offer our customers. It is gratifying to know that you appreciated our straightforward sign-up process and the assistance you received during this process.
The option to extend your coverage is a great advantage, and we're glad that you could secure such a beneficial deal. Your trust and satisfaction are genuinely motivating for us, as we're committed to continuing our excellent service.
We are always here to assist and ensure smooth travels with your vehicle. Thank you for forwarding your positive experience – it’s feedback like yours that inspires us to continually enhance our service. Please let us know if you need anything else!
- The Endurance Team
Reviewed Dec. 12, 2025
The sign-up process was pretty straightforward. I called and spoke with a representative who gave a long speech. While I appreciated the thoroughness, I needed more clarity, so I asked for an email to review the details myself.
Once I read through the information, I decided to go ahead with their middle plan. I'm glad I did because not long after, I had to file a claim for a CP axle, and the process was seamless. I simply mentioned Endurance at my Volvo shop, and they handled everything from there. It was a relief not to worry about the details.
As for recommending Endurance, I definitely would. The overall experience has been positive, and I feel confident with the coverage they provide. The peace of mind is worth it.
Hi Johnell! Thank you so much for your positive feedback on your experience with Endurance. We're thrilled to hear that our team provided clarity and support when you needed it most. It's great that the claim process for your CP axle was seamless and worry-free. Your recommendation means a lot to us, and we're glad that you're satisfied with the coverage and peace of mind we offer. We're committed to maintaining that level of trust with you. If you ever have more questions or need assistance, please don't hesitate to reach out.
- The Endurance Team
Reviewed Dec. 12, 2025
I had spoken with a couple of people in the service industry and they recommended Endurance Warranty as one of the best responders to claims. I opted for a full coverage, 100,000-mile warranty. The setup process was smooth and informative, with clear communication from the representative. I was pleased to take advantage of a holiday special that provided an upgrade for the first year.
The pricing was reasonable and I got good value, especially with the special offer. My initial interactions were excellent; the conversation was straightforward, and there was no pressure to purchase anything unnecessary. I would recommend Endurance based on my experience so far.
Hi Mark! Thank you for sharing your positive experience with Endurance! We're happy to hear that the setup process was smooth and straightforward, and that you found our pricing reasonable with added value from the holiday special. It's great to know that the communication with our representatives met your expectations. We sincerely appreciate your recommendation and are happy to be supporting your vehicle needs under our protection plan.
- The Endurance Team
Reviewed Dec. 12, 2025
My brother has coverage with Endurance Warranty and their television commercials played a role in my decision, swaying me towards choosing them over other companies.
The customer service was impressive. The representative who helped me sign up was very good, making the process much smoother compared to when I initially bought my car. It was a lot faster, which I appreciated. Overall, my experience was great.
Thank you for taking the time to share your experience with Endurance. We are thrilled to hear that our customer service impressed you and that the sign-up process was smooth and efficient. Your positive feedback is greatly appreciated, and we’re happy you chose us for your auto protection needs. Please let us know if there’s anything more we can do to assist you.
- The Endurance Team
Reviewed Dec. 12, 2025
Good customer service, very professional. The representative that I talked to was able to answer all my questions. And was able to Resolve. And explain to me the policy that I have so I was very pleased. With the service, thank you.
Hi Bernard! Thank you very much for your positive feedback. We're thrilled to hear that your experience with our customer service representative was both professional and satisfying. It's great to know that your questions were thoroughly answered and you felt your plan was well explained. We're always here to assist and happy to have met your expectations.
If you need further assistance, please don’t hesitate to reach out anytime!
-The Endurance Team
Reviewed Dec. 11, 2025
Great extended warranty service. I'll recommend this service to others I know. Great coverage for my BMW X3 28i that is over 10 years old and over 100k miles. I was able to go over my coverage step by step with Keith, and he did an amazing job explaining pros and cons of my policy so nothing would be in doubt or unknown to me.
Hi Michael! Thank you so much for sharing your positive experience with us! We’re happy to hear that Keith could effectively guide you through your coverage options, ensuring transparency and clarity. Your recommendation means a lot to us, and we’re thrilled to protect your BMW with our auto protection plans. We're here whenever you need us.
- The Endurance Team
Reviewed Dec. 10, 2025
Great customer service and Very Very knowledgeable. I love what Endurance has to offer In terms of vehicle coverage. Better coverage than most warranty companies have to offer. I will be definitely Recommending Family or Friends to Endurance Warranty company.
Hi Moses! Thank you for sharing your heartening experience! We’re truly glad that you appreciated our customer service and the expertise of our team. It’s fantastic to hear that our vehicle coverage meets your needs better than other companies, and we’re equally thrilled to be your go-to recommendation for family and friends. We're dedicated to keeping your vehicles covered and offering ongoing support.
Should you or anyone in your network have any questions or need assistance, please don't hesitate to reach out. We're here for you anytime!
- The Endurance Team
Reviewed Dec. 10, 2025
Truly they deserve no stars. After paying off my policy thinking I had peace of mind. When my vehicle had an issue the truth comes out. One of the top reasons for purchasing this policy I find out it's not covered like I was initially told it would. So I cancel the policy and pay out of pocket for repair. Not only do they take days to process the cancellation adding to the ridiculous time frame for getting the refund you deserve, but customer service is rude, unprofessional, and unhelpful. We are talking remedial math needing to be performed yet according to the representative they are so backed up this is why it takes at least 6-8 weeks. You can't talk to anyone to see what stage the process is in. You just have to wait and call during the 6-8 weeks to find out IF someone has done their job. This company is garbage. Stay far away!
Hi Abbey. Thank you for bringing this situation to our attention. We understand the disappointment and frustration caused by your recent experience, particularly regarding coverage, cancellation delays, and our customer service interactions. Our goal is to provide smooth and hassle-free service to every customer, and it's clear this fell short of our standards here.
We are committed to examining what's happened and rectifying these issues. Please reach out directly to our team via feedback@endurancedirect.com so we can investigate your situation comprehensively and discuss possible solutions to improve your experience with us. We appreciate your patience and feedback, which is invaluable in our efforts to enhance our services.
-The Endurance Team
Reviewed Dec. 10, 2025
Horrible company. They find loopholes to decline every repair submitted. Customer service is unprofessional, rude and argumentative. The claims department creates nothing but roadblocks. I'd advise everyone to avoid them link a trip on the Titanic. I'd give zero stars if allowed.
Hi Tony. We sincerely apologize for the frustrations you've experienced with us. The issues you've mentioned regarding claim denials and customer service interactions are highly concerning. We are committed to understanding the root cause of these difficulties and addressing them properly to improve our service.
Please give us the opportunity to make things right by contacting our team via feedback@endurancedirect.com, so we can delve deeper into your case and work towards a resolution that might change your current impression.
We truly appreciate you bringing this to our attention and look forward to the chance to resolve this predicament respectfully and satisfactorily for you.
-The Endurance Team
Reviewed Dec. 9, 2025
DALTON is the best thing ever. He got us the best deal ever and honestly we needed it. Dalton listened to my needs and accommodated my family and left us feeling fully safe and protected in our family vehicle
Hi Nicole! Thank you so much for sharing your wonderful experience! We are thrilled to hear that Dalton made the process seamless and ensured you got the perfect deal for your family’s needs. It's great to know that you feel safe and protected with your new family vehicle. If you have any more needs or questions in the future, please don't hesitate to reach out. We're here to support you.
-The Endurance Team
Reviewed Dec. 9, 2025
I was very happy with the ease of having my vehicle serviced. It was repaired in the same day. All I had to pay was my deductible. This is the first time I have had to use Endurance. Yes, I would highly recommend them. My husband and I have had Endurance for a number of years. The peace of mind of knowing our vehicle is covered if something goes wrong is well worth it. This insurance saved me over five hundred dollars.
Hi Nancy! Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had an easy and efficient service experience and that your Endurance coverage offered the peace of mind and savings you were looking for. It's great to know you and your husband have placed your trust in us for so many years, and we truly appreciate your recommendation. We look forward to continuing to serve and protect you in the future.
- The Endurance Team
Reviewed Dec. 9, 2025
Website FAQ states they cover sales tax, but fail to mention some states aren't covered. They didn't disclose this during the sales call. They approved 2 hours of work for 6 hours of labor. To replace my control arms, they approved 0.55 hours for only one side of the car. Most of what they promised was wrong. They nickel-and-dimed and cut so many corners that the shop had to cut me a break. I've had several calls between their customer service and Consumer Care Direct, and they effectively told me to kick rocks when asking for resolutions or trying to negotiate: "we can't do anything about this, contact your attorney general." Excuse me? Avoid this warranty. They're predatory and cut corners at the expense of the customer.
Reviewed Dec. 8, 2025
Avoid Endurance Warranty. When my truck was declared a total loss, I notified Endurance immediately and requested cancellation of the contract. They ignored my request, kept the contract active, and later marked it as a non-paying account. When I tried to put my new truck under warranty, they told me that anything listed under Technical Service Bulletins wouldn’t be covered—which is basically most major components on a 2020 F-150. After I told them I couldn’t move forward, they still refused to refund the remaining balance of my old policy. Extremely misleading and unethical experience. I would never recommend Endurance.
Hi Stephen. Thank you for taking the time to share your experience with Endurance. We sincerely regret to hear about the challenges you encountered after your truck was totaled and during your interactions regarding the coverage concerns with your new vehicle. We aim to facilitate smooth and supportive processes for our customers and it seems we missed the mark in your case.
We deeply apologize for any oversight in both response to your cancellation request and the delays affecting your policy adjustments. It's troubling to hear about the inconvenience caused regarding the contract status and refund delay, and the coverage restrictions referenced for Technical Service Bulletins.
To work through these concerns promptly, we strongly encourage you to reach out to our team via feedback@endurancedirect.com with your contract details. We can then thoroughly evaluate your situation and help identify the necessary steps moving forwards. Ensuring a satisfactory experience remains our paramount goal—and your feedback is key to our initiatives to enhance service consistency for all Endurance customers.
-The Endurance Team
Reviewed Dec. 8, 2025
My existing insurance was expiring, and I needed a reliable service at a reasonable price. Searching for alternatives, I discovered Endurance through a phone lookup when examining various companies. What stood out to me was their pricing—it was much more affordable compared to what my previous insurer offered. In fact, it felt like a no-brainer when Endurance was charging considerably less for similar coverage.
During the completion of my car payments, I was caught off guard to learn about the sky-high renewals my previous insurer intended to implement. Making this switch saved me from high deductibles and monthly payments that seemed almost exorbitant.
The sign-up process itself was a breeze. The gentleman I spoke to was incredibly thorough and easy to communicate with. His customer service was unmatched, and finding out there were additional discounts for being retired military was the cherry on top. The personal service I received was generous—he even provided me with a direct contact to handle any queries or issues.
Overall, the engaging and informative customer service experience coupled with unbeatable pricing led me to endorse Endurance. If every interaction could be as stress-free and accommodating as this one was for me with my chosen representative, I’d be more than willing to participate again.
Hi Larry! Thank you so much for taking the time to share your experience with Endurance. We're thrilled to hear that our pricing and service have impressed you, and it’s great to know that our team could provide support and thorough communication. Discovering discounts for retired military members was an added bonus, and I'm glad that compelled you to endorse us! Please feel free to reach out if you ever need further assistance or have more questions. We're happy to assist you.
- The Endurance Team
Reviewed Dec. 6, 2025
Very good customer service and know the rest of my experience will be great. My sales lady was knowledgeable and explained things so I could understand. I recommend this company to anyone wanting to be fairly treated.
Hi Michael! Thank you so much for sharing your positive experience with us! We’re thrilled to hear that our customer service met your expectations and that our sales team contributed to your satisfaction. We appreciate your recommendation and are always here to ensure your continued excellent experience.
- The Endurance Team
Reviewed Dec. 5, 2025
Whatever you do stay away form these folks.. They don't tell you all that is going on with these warranties when they sell them and finally when something goes wrong you are stuck... They got me good... Crooked as a dog leg... I bought a car from this little old lady across the street that got dementia. I in good faith bought the warranty from Endurance, drove the car for 6 mos or better and over 1700 miles and the transmission failed..
I admit I had the oil changed it it because if that would have taken care of the problem I would have not used the warranty.. It i didn't do it so took it to the shop and no coverage.. Endurance kept taking auto payments out even though I had no warranty according to some independent person whom they will not let me know who or let me see the report.. If I would have known to have the car inspected at the time of the warranty purchase it would have been done but the salesperson or any one else let me know that.. Now I am stuck with a broke car months of payments out of my account, and still have to pay to fix the car.. These folks sound so sincere on tv as well as when they sell you the contract but to me it isn't worth the paper it is written on..
Hi Carson. Thank you for reaching out with your detailed feedback. We’re genuinely sorry to hear about the trouble and miscommunication you experienced with your coverage and claim process. It’s concerning to know that the information necessary for an accurate experience wasn't communicated effectively, leading you to face issues with coverage when you needed it.
Your frustration is understood, especially considering your transmission issue. We'd like to review your case thoroughly to address the specific matters around the coverage declined by the inspector’s report. Please reach out to our team directly at feedback@endurancedirect.com with your contact details and more information about your specific situation so we can help pursue a remedy that addresses these shortcomings.
We genuinely value the insights from customers like you to identify where improvements are necessary.
Thank you for bringing this to us for consideration,
The Endurance Team
Reviewed Dec. 5, 2025
Hello People, warning. I said warning. DO not purchase this warranty. They will deny your claim, especially middle-class people. They aren't not who they say they are. Listen, I had them for months. Pay my warranty coverage on time every month. But then my power steering went out on the freeway with my 2 year old daughter and 6 month old son. My policy said in writing it covers that issue but they go come to you and say it doesn't cover it.
I went thru the process of the days and mileage, just like a thousand other people did who got denied, all they want is your hard-earned money and your car or truck breaks down, when you make a claim or take it to the shop, they go say to you, "It's your fault we can't cover it," because something made it do that which is ridiculous and I'm thinking to myself they are scammers. I'm telling you people all across the states, if you don't believe me do you research on them. I'm going to get a legal case on them for pain and suffering. They do people bad in worst scenarios. I'm going to pray what happened to me, itdoesn't happen to anyone else.
Reviewed Dec. 5, 2025
They took my money and had all sorts of loopholes to not repair car if I had a breakdown. Sorry I even bought this! Had I known there would be so many obstacles to get my car repaired when I had a breakdown, I NEVER would have purchased this warranty.
Hi Johnny. Thank you for sharing your feedback. We understand your frustration regarding the challenges encountered in utilizing your protection plan for repairs. We strive to provide clear and straightforward processes, and it's distressing to hear that the process felt obstructive for you. Please contact our team directly via feedback@endurancedirect.com with your contract details so we can investigate this situation further. Your input is invaluable in helping us enhance our services and ensure future interactions meet your expectations. We’re truly committed to resolving your concern. Thank you for giving us a chance to assist you.
-The Endurance Team
Reviewed Dec. 4, 2025
Updated on 12/23/2025: I was asked to email them for resolution and no one has got back to me. No way to communicate on here either. I pay a lot of this warranty. Looking for resolution. Not just a fluffy response on here with no reply.
Original review: Needed a transmission and they turned down a rebuilt transmission and made the shop put in a used transmission. 2 transmissions didn't work and the 3rd is possibly giving me issues only a few days later after finally getting my car. Meanwhile the total process took 2 months, 2 Months! and Endurance wouldn't help with any of the rental cost aside from their strict 5 day policy. Which I didn't know until this situation! No leniency whatsoever... you would think they would have allowed a rebuilt by now especially see as their policy states rebuilt or used parts. They say it's to cut cost for the company which I understand but if it's not working, it's time to move the next option!!!
Hi Angela. We greatly appreciate you bringing this upsetting experience to our attention. We sincerely apologize for the issues you’ve faced with the transmission replacements and the lengthy turnaround time. It’s concerning to hear that the solution provided did not meet your expectations and that the rebuilt option was not pursued in light of the ongoing issues. Our aim is to make sure our decision processes not only adhere to guidelines but also result in effective resolutions, and it’s clear that we fell short here. Your frustration with the rental car coverage and the timeframe is understandable, and we recognize the need for clear communication in these circumstances.
Please allow us to further investigate on this matter. We would greatly appreciate it if you could contact us with your contract details directly via feedback@endurancedirect.com so we can work towards addressing every concern you've mentioned. Ensuring your satisfaction is our top priority, and we're committed to doing better.
-The Endurance Team
Reviewed Dec. 4, 2025
The great warranty company. I was expecting to get the runaround when my truck went down but no they delivered as they said they would. I highly recommend this warranty company to anybody that’s basically looking for a warranty. So if you’re looking for a warranty, this is the place to stop at and check them out. Very great prices, very friendly customer service and they even went over and behind to make sure I did get my warranty
Hi Keylo! Thank you for sharing your positive experience! We're happy to hear that our protection plan and service exceeded your expectations and that our team provided you with exceptional support. Your recommendation means a lot to us, and we're thrilled to know you're satisfied with our great prices and friendly customer service. We look forward to continuing to serve you and others who are in need of a reliable auto protection.
- The Endurance Team
Reviewed Dec. 4, 2025
The signup process with Endurance was quite straightforward; however, when I had to file a claim, there was a bit of a delay. My car ended up being at the dealership for about a week because they were waiting for an adjuster from Endurance to inspect what needed fixing. Despite the wait, Endurance eventually coordinated with the dealership to resolve the issue.
Over the past year of using Endurance, I feel comfortable recommending their services. They assisted efficiently once the initial setup hassles were resolved, and their comprehensive coverage gives me peace of mind for my vehicle's unexpected needs.
Hi Robert! Thank you for sharing your experience with Endurance! We're happy to hear that, despite the delay when filing your claim, our team was able to work efficiently with the dealership to resolve the issue successfully. It's great to know that our comprehensive coverage provides you with peace of mind. We truly appreciate your recommendation and are here to ensure your satisfaction continues long into the future. Should you have any questions or need further assistance, please don't hesitate to reach out to us.
- The Endurance Team
Reviewed Dec. 4, 2025
The signing up with Endurance was smooth and hassle-free. But an odd thing happened when I got a call from another company trying to bad-mouth Endurance, citing lawsuits and dishonesty. I didn't appreciate their approach and cut off the conversation because their tactic seemed inappropriate. Upon discussing with my dealership, however, I realized there was some confusion, as my dealership seemed to support Endurance due to supposed endorsements with Buick and other similar brands. Also, having already invested around $3000 with Endurance, it's a bit late for second thoughts. The support on ConsumerAffairs.com was reassuring, highlighting a wealth of positive reviews about Endurance and its standing as a top-rated warranty company. This discovery put my mind at ease as it suggested that my investment in Endurance might have been wise after all.
One aspect that wasn't so seamless was their tendency to manage everything online. As someone in their 70s who values having physical copies, I had to print out all my relevant documents. Luckily, I own a printer, but not everyone might find that task convenient. I feel Endurance could make an effort to provide physical cards or documents for those who prefer it. Despite my minor reservations about initial commitments, I ended up entrusting Endurance because of the positive testimonials and the connection it seemed to have with trusted dealerships. So far, I would recommend them to others.
Hi Sharon! Thank you for sharing your insights and experience with Endurance. It's reassuring to hear that the smooth signup process and the support found on ConsumerAffairs.com ensured confidence in your decision with us. We acknowledge and understand your concerns about the method of document distribution, and we appreciate your feedback about preferences for physical copies. It's important to us to meet the needs of each client whenever possible. Please contact us directly via feedback@endurancedirect.com and we can send you the documentation in the format that is best for you.
We are happy to continue providing reliable service supported by strong, honest affiliations such as those with partnerships like dealerships you've mentioned. As our testimonials highlight, client reassurance and trust are very important to us and continuously motivate outstanding service and policy adjustments. We encourage you to reach out with any more questions or further assistance in the future. Thank you for entrusting us and for recommending Endurance to others!
- The Endurance Team
Reviewed Dec. 4, 2025
The representative I spoke with provided clarity, wasn't pushy, and mentioned a discount for first-time callers. Being a widow on Social Security, I needed a plan that fit my budget, and I prayed it was the right choice.
The sign-up process was straightforward. The representative communicated clearly and guided me smoothly, even sending an email to confirm details. The policy was set to start 30 days or 1,000 miles from my current odometer reading, aligning well with my needs since my previous car warranty had expired. It was essential for me to have coverage as major car repairs would have been financially burdensome.
I was pleased with the representative's demeanor. Having worked in sales myself, I appreciated that he answered all my questions without applying any pressure. A significant influence on opting for Endurance was the recommendation from my mechanic, who warned me about the hassles of working with some other companies. He mentioned that unlike other companies, Endurance paid mechanics directly, preventing delay and inconvenience.
In terms of performance, my experience confirmed that Endurance honors their commitments without unnecessary exclusions, as other customers sometimes report elsewhere. The repair process was seamless; my trusted mechanic verified payment from Endurance and informed me of their decisions efficiently. I recommend Endurance to friends and family, finding the company to be reliable and transparent, and I am very satisfied with my choice.
Hi Anita! Thank you for sharing your positive experience with us. We’re happy to know our representative provided you the clarity and respectful interaction you deserved while choosing a plan that aligns with your budget and needs. We're grateful for your trust, especially on the valuable recommendation from your mechanic. At Endurance, we aim to deliver quick and hassle-free service, ensuring mechanics are paid directly to prevent inconvenience. Knowing you found our solution reliable and transparent genuinely encourages us. We hope the program continues to meet your expectations, and we appreciate your willingness to recommend us to your friends and family.
- The Endurance Team
Reviewed Dec. 4, 2025
The sign-up process was straightforward and smooth, thanks largely to the exceptional assistance I received from the representative. She was courteous, attentive, and patiently addressed all my questions. There was a requirement to cover a thousand miles before the coverage began, starting on the 12th of the month, which I managed to meet. Although I’m not too familiar with the perks that came with the package, the initial engagement with the team was seamless.
The reason for opting for Endurance was primarily due to overcharging at car dealerships. I had a frustrating encounter where my car's radio stopped working during a trip to New York, and the dealership wanted to charge me for a software update, which seemed unreasonable for a nearly new car. Conducting some online research led me to Endurance, as it appeared well-regarded in customer ratings.
While I haven't yet utilized the coverage to validate whether everything is as comprehensive as promised, my initial interactions leave me hopeful. I would recommend Endurance tentatively based on the exceptional friendliness and support I've received so far, and eagerly anticipate discovering if the promised coverage meets my expectations once I start using it.
Hi Richard! Thank you for sharing your detailed review! We are thrilled to hear that the sign-up process went smoothly with the help of our courteous and attentive representative. It's great to know that you've managed to start your coverage as planned. We appreciate your trust in choosing Endurance after your experiences with car dealership quotes and are keen to uphold our positive reputation as you've mentioned.
While you are still familiarizing yourself with the perks offered in the package, we encourage you to reach out if there are any questions or services you'd like more clarity on. Thank you for your tentative recommendation; it inspires us to maintain high standards in our service and to ensure your continued satisfaction.
We hope to surpass your expectations should you need to utilize the coverage in the future. Please never hesitate to get in touch if you have any questions along the way.
- The Endurance Team
Reviewed Dec. 4, 2025
I've been quite pleased with Endurance. Around three to four years ago, my husband managed a claim with them for an issue that turned out to be quite costly. Although the auto dealership initially doubted it would be covered, we found that it was, which was a pleasant surprise. That claim process was quite straightforward and efficient.
Just recently, I sold the car and had to transfer the warranty. I was particularly impressed with how helpful and responsive the people at Endurance were during that process. Their promptness in addressing my needs was appreciated.
Endurance is a reliable choice for anyone needing an extended warranty.
Hi Eileen! Thank you so much for sharing your experience with us. We're happy to hear that the claim process was seamless and straightforward for you and your husband and that transferring your coverage met your expectations. We strive to offer efficient assistance, and it's great to know our team was helpful and responsive. We appreciate your recommendation, and are here to support you whenever needed.
- The Endurance Team
Reviewed Dec. 4, 2025
Having had Endurance previously with the purchase of my vehicle, I thought it was about time to sign up once again.
Getting started with the process, I dialed the number displayed on the TV. I spoke with a customer service representative who was helpful and easy to understand, making the process straightforward. Though I didn't confirm with my local shop if they accepted Endurance, I assumed they did, as I didn't receive a list specifying where the warranty service is accepted.
After enrolling, I received a couple of booklets in the mail detailing the coverage. Although I haven't had the opportunity to use the warranty yet, the representative described it as including extensive coverage encompassing the standard policy upgrade. It covers areas like the engine system, A/C, electronics, braking, turbo systems, steering systems over four years, and additional services like towing, roadside assistance, tire repairs, and more.
During our discussion, I mentioned that while the price feels a bit high, especially for retirees on a fixed income like myself due to Social Security, such coverage is essential and companies know it. It would be beneficial if discounts for older clients could be considered, though I recognize that's asking for a lot in today's economy, where everything tends to be costly. Despite these considerations, my experience in signing up and dealing with the representative was excellent, though I anticipate seeing how the coverage functions when needed.
Hi William! We genuinely appreciate you choosing to return to Endurance and sharing your positive sign-up experience. We're happy to hear that our service representative was helpful and provided clear information about your coverage options. Your insights about pricing are valuable, and we'll certainly pass along your feedback regarding potential discounts for retirees to our team.
Should you need any assistance verifying coverage acceptance with your preferred or local shop to reassure you, please reach out; we're here to help. If you have further questions in the meantime, please don’t hesitate to get in touch.
- The Endurance Team
Reviewed Dec. 4, 2025
Living in North Carolina and frequently traveling to Jersey, we've encountered unexpected car troubles like flat tires, and I wanted peace of mind this time.
The sign-up process with Endurance was straightforward. The Endurance representative we spoke with was excellent. He clearly explained everything, provided a detailed description of the coverage we qualified for, and offered a great quote.
Overall, I'd rate our experience with Endurance 5 stars, especially for customer service. The warranty covers everything as expected, and the price is affordable.
Hi Mrs. Randolph! Thank you for your fantastic review of Endurance! We're happy to know that you found our sign-up process straightforward, and we agree, our representatives are valued for being informative and clear. We're glad our service offers you peace of mind as you travel. It’s great to hear that the coverage and pricing meet your expectations. We truly value your business and appreciate the 5-star rating. If you have any questions or need assistance going forward, please feel free to reach out. We’re here to help!
- The Endurance Team
Reviewed Dec. 4, 2025
I've been with Endurance for about eight years now. Throughout my time with Endurance, the customer service has been consistently excellent. The reps I've interacted with are always nice and ready to answer any questions I have.
One of the standout aspects of my experience is the claims process. It's been smooth and hassle-free because the company where I had the work done took care of submitting the claims. This convenience saved me a lot of time and effort.
Overall, my experience with Endurance has been very positive, and I would rate it highly.
Hi Georgia! Thank you for your kind feedback and for taking the time to share your experience with us! We are thrilled to hear that our customer service and the ease of the claims process have consistently met your expectations over the years. It's an honor to know we've been able to make your experience seamless and convenient. We appreciate your loyalty and look forward to continuing to serve you in the future.
- The Endurance Team
Reviewed Dec. 4, 2025
I reached out to Endurance over the phone and got in touch with a helpful representative. The rep I spoke to was patient and thoroughly explained the process and the program options available to me, which was quite impressive.
I opted for full coverage for my vehicle, and I felt confident I was able to achieve that through the interaction. I haven't had the need to use the warranty just yet, but they informed me that my policy would be activated after 30 days or a certain number of miles. I would definitely describe the sign-up process as easy and straightforward. Based on my current experience, I'd recommend Endurance to others seeking a vehicle warranty.
Hi Thusitha! Thank you for sharing your experience with Endurance. We're glad to hear that our representative was able to assist you in selecting the right coverage for your vehicle and that you found the sign-up process easy and straightforward. If you have any questions as you move forward, please feel free to reach out. We're here to help secure your peace of mind on the road. Thank you for recommending our services, and we look forward to continuing to meet your auto protection needs!
- The Endurance Team
Reviewed Dec. 3, 2025
My decision to go with Endurance Warranty was primarily driven by a previous situation where I felt misled by a dealership. They added a warranty to my car loan, which meant I was also paying interest on it, and I wasn’t interested in that setup. After some research, I discovered Endurance Warranty, which offered more favorable pricing without tying it to a loan.
Signing up with Endurance was straightforward; I just called in, and someone assisted me immediately. The staff was helpful, and the whole process was efficiently handled. I didn’t encounter any problems and wouldn’t change a thing about my sign-up experience. This seamless interaction definitely speaks to the convenience and customer service quality that Endurance prides itself on. Overall, I am pleased with the process and thoroughly satisfied with Endurance Warranty.
Hi Nathalie! Thank you for sharing your experience with us. We are happy that you found Endurance to be a more favorable solution after your past experience with dealership warranties. It's great to hear how seamless the sign-up process was for you and how well our team handled your questions and concerns. We're glad that your experience highlights the convenience and exceptional customer service we aim to provide. Should you need any further assistance, please feel free to reach out to us. We're here to help.
- The Endurance Team
Reviewed Dec. 3, 2025
Endurance stood out as one of the best-rated options for a warranty. While I don’t remember exactly how I signed up, the process with their representative was straightforward. I even considered covering additional vehicles due to the smooth experience.
A major positive was the potential savings—they offered a significantly better deal compared to an Audi dealership, roughly saving me over $100. I haven’t needed to utilize the warranty yet, but reliable feedback from different mechanics reassured me that many places accept Endurance warranties.
If a friend asked about my experience, I'd say the sign-up was easy, and the representative I dealt with was knowledgeable, alleviating any worries about misunderstandings or feeling scammed. All my questions were answered clearly, giving me confidence in their service.
Though I haven’t downloaded their app, their website is simple to navigate, and initial information aligned with the positive feedback from mechanics at my workplace. The mechanics appreciated working with Endurance because they provide payouts without issues.
Overall, my experience with Endurance has been very satisfactory, which was why I'm considering extending the service to other vehicles.
Hi Kammera! Thank you so much for sharing your positive experience with Endurance! We’re thrilled to hear that you found the sign-up process straightforward and appreciated the significant savings offered over your Audi dealership. It’s great to know that you have assurance from your local mechanics about our coverage, and that our friendly and knowledgeable representatives helped address all your questions with clarity. You can look forward to easy access options through our user-friendly customer portal, too. We're excited for the opportunity to possibly serve other vehicles you opt to cover in the future!
- The Endurance Team
Reviewed Dec. 3, 2025
It was only recently that I gave Endurance Auto Warranty a shot due to an unfortunate experience with another company. Signing up with Endurance was straightforward and without any problems. In contrast to my previous experience with another warranty provider, where expenses unexpectedly piled up and it was horrible. I'm hoping for a smooth sailing experience with Endurance.
Reviewed Dec. 3, 2025
I decided to go with Endurance Auto Warranty because my car is older and I'm concerned about potential issues arising. Having used it for a while, I've experienced that the claim process is smooth, and everything has been taken care of efficiently without any problems on my end. Although I'm quite satisfied with Endurance's service, I'm aware there's a $100 deductible, which I wasn't expecting. I intend to sort this out with their customer service. The customer service so far has been between good and excellent, which gives me confidence in their support team.
Reviewed Dec. 3, 2025
I signed up with Endurance Warranty after noticing several online ads. Intrigued, I decided to dig deeper and eventually purchased their service. While initially having some fuzzy details about the specifics, I recall their representatives being incredibly informative. They guided me through the 30-month coverage options and ensured I understood everything despite my hesitance about extended car warranties.
When my car needed major repairs, the benefit of having Endurance really shone. I almost forgot I had the coverage, but once I did, I called Endurance and it all clicked seamlessly—the repair shop worked directly with Endurance to handle the claims efficiently. Communication with them has been easy; I’ve had to make a call only once, and it was straightforward to speak with a helpful representative.
This coverage has brought peace of mind for my 2019 used vehicle, especially as I’m wary of unexpected mechanical issues given its history. For anyone with a similar situation, I suggest considering an extended warranty, especially if your factory warranty has expired. Endurance has made it much easier to manage car repairs without breaking the bank.
Hi Donald! Thank you for sharing your experience with us! We're thrilled to hear that your interactions with our team were informative and that having your vehicle repairs covered brought you peace of mind. We aim to make the claims process as smooth as possible, and it's great to know we've achieved this for you. If there's ever anything more we can do, please reach out. We appreciate your recommendation!
- The Endurance Team
Reviewed Dec. 3, 2025
I saw Endurance Warranty on TV with the race car driver. I just paid the truck off and I had the extra money to get extended warranty. The decision was also influenced by the positive involvement of the representative during sign-up. They were genuinely nice and took the effort to explain the coverage clearly. I’ve been part of the Endurance program for about 4 or 5 months now, and the policy required driving at least 1,000 miles and one month. They offered an elite package with benefits like free towing, brakes, oil changes, and more. They sold me good.
Being on a fixed income and disability, the security of additional coverage means I wouldn’t be left stranded by big repair bills. Without the burden of a truck payment, I can manage the monthly warranty costs comfortably. I found the payment process straightforward, handing over my account number for monthly withdrawals made everything simple. Getting in touch with Endurance representatives? Very easy. A quick call connects me to them, and they’re there to help. They tell you everything you need to know. If I have questions, they have time to talk to me and it's real nice about that.
Hi Kaz! We’re happy to hear about your positive experience with our team and the peace of mind your Endurance protection plan provides. Knowing our elite package has been helpful for you, especially while managing your budget, means a lot to us. We're so happy to have you as a part of the Endurance family, and we're glad our representatives were clear and accommodating. If you ever have more questions or need further assistance, please feel free to reach out. We're always here to help!
- The Endurance Team
Reviewed Dec. 3, 2025
I liked Endurance Auto Warranty's flexible options that allowed me to choose any mechanic and the convenience of having my vehicle serviced without restrictions. Although I haven't had to file a claim yet, my experience thus far with their customer service has been positive. The representatives have been accommodating and helpful, which makes me feel confident about my decision to go with Endurance. If needed, I can rely on their support for my vehicle issues. So far, they have provided good service, and I appreciate the seamless signup process with attentive customer service.
Hi Jared! Thank you for sharing your positive experiences with us! We're thrilled to hear that our flexible options and exceptional customer service have met your expectations so far. It’s great to know that you feel confident in your decision to choose Endurance, and we appreciate your feedback on the seamlessness of our signup process. If you ever need assistance or have questions, please don’t hesitate to reach out. We're here to support you and ensure continued satisfaction with Endurance.
Thank you for choosing us,The Endurance Team
Reviewed Dec. 3, 2025
After considering various options, I ultimately decided to go with Endurance Auto Warranty after a recommendation from BMW, as they could no longer extend my warranty. BMW had mentioned Endurance as one of the top two auto warranty providers along with another company, which prompted me to research and contact them. Regarding the pricing, I found it to be fair and definitely worth the cost, especially given the peace of mind it offers. I would refer others to Endurance because money is well-spent with them, particularly when it comes to car expenses. I appreciate how they ensure coverage for automotive issues, making it a valuable choice. The representative who guided me through the process did an exceptional job. Although I often struggle to understand explanations fully, this individual ensured I grasped all the details clearly. I ended the call with complete comprehension, thanks to their thorough breakdown of information.
Hi Rodney! Thank you for choosing Endurance and sharing your positive experience with us. We're happy that our pricing and coverage have met your expectations, providing you peace of mind for future car expenses. It's great to know that our team, especially the representative you communicated with, was able to make the process clear and understandable for you. We strive to make every customer's experience seamless and ensuring thorough explanations is key. Should you need any further assistance, we are always here to help. We appreciate your referral and look forward to continuing to support your auto protection needs.
- The Endurance Team
Reviewed Dec. 3, 2025
Knowing that I have coverage with Endurance gives me peace of mind, and I've been satisfied with their service so far. When I signed up, the customer service representative I interacted with was pleasant and helpful. The experience was satisfactory, though if there was one thing that could enhance it, it would be lowering the price. In summary, I'm content with my choice and would recommend Endurance to others seeking reliable coverage.
Hi Kevin! Thank you for sharing your feedback and recommending our services! We're happy to hear that you're pleased with both your coverage plan and the experience you had with our customer service team. Your suggestion regarding pricing notes is valued, and we'll keep it in mind as we continue to enhance our offerings. Should you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and look forward to continuing to provide you with peace of mind.
- The Endurance Team
Reviewed Dec. 3, 2025
The sign-up process was impressively straightforward and the staff were exceptionally helpful, which added to the ease of the experience. The representative who assisted me was very professional and knowledgeable, providing the confidence I needed to proceed.
If I were to rate this sign-up process, it would easily be at the top of the scale. Though my experience is still new, I have high hopes for what’s to come, as I would tell my friends or family. Overall, the beginning of my journey with Endurance has been very promising.
Hi Frank! Thank you for sharing your experience with our team. We are thrilled to hear that the sign-up process was easy and that our representatives were able to provide you with professional and knowledgeable service. It's fantastic to know that we’ve earned your confidence with our straightforward approach. We’re excited to accompany you on your promising journey with Endurance, and if there’s anything further we can do to assist you along the way, please don’t hesitate to reach out. Welcome to the Endurance family!
- The Endurance Team
Reviewed Dec. 3, 2025
The signup process was smooth, as the representative walked me through everything and followed up with emails to finalize the terms, which I found seamless.
Although I haven't had to file any claims yet, I'm aware of the policy details, including a 30-day waiting period, the requirement of 1,000 miles before the policy takes effect, and perks like roadside assistance, towing, rental car benefits, and some help with the deductible. Communication with Endurance has been straightforward and easy.
While I can't share the long-term experience just yet, based on the signup process alone, I'd rate them highly. I'm looking forward to seeing if Endurance stands by their promises.
Hi Brett! Thank you for taking the time to share your positive experience with our sign-up process. We’re thrilled to hear that the process went smoothly and our representative could provide you seamless guidance and communication. We're glad to know you’re also well-informed about the contract specifics and additional perks provided with your coverage. Your satisfaction at this stage makes us proud. If you ever have questions or need assistance moving forward, please feel free to reach out—we’re here to help. We're looking forward to serving you for many more miles.
- The Endurance Team
Reviewed Dec. 3, 2025
I needed to file a claim and initially, there was some miscommunication with the mechanics we used, as they weren't familiar with handling such claims. However, when I reached out to a representative from Endurance, they clearly explained the needed steps. Once the process was corrected, there were no issues with Endurance covering the expenses.
I’d rate Endurance highly, especially appreciating the customer service, which proved efficient and helpful. The pricing for their services seems fair, warranting another high rating from me. Although I maintain their website for reference on my computer, I prefer not keeping apps on my phone and found everything manageable from there. Overall, I'm quite satisfied with my choice and the smooth experience Endurance provided.
Hi Jeannie! Thank you for sharing your amazing experience with Endurance! We're happy to hear our representative was able to assist you effectively in resolving the initial claim communication issue, and that you found our customer service to be both efficient and helpful. It's great to know you're satisfied with your coverage and find our pricing fair. We're glad our service met your expectations through our website. Please feel free to reach out if there's anything else you need.
Our team is always here, looking forward to helping you again in the future.
- The Endurance Team
Reviewed Dec. 3, 2025
Signing up with Endurance was a breeze, an incredibly painless process, leaving me quite satisfied. Everything was handled efficiently, and I wouldn't change a thing about it.
Hi Jason! Thank you for sharing your experience with us! We're happy to hear that signing up with Endurance was smooth and efficient for you. Your satisfaction is very important to us, and we're glad to have you as a customer. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed Dec. 3, 2025
I decided to go with Endurance for my vehicle coverage. When I spoke with their representative, I was impressed by his dedication to finding the best price for my full coverage plan. I was seeking a comprehensive bumper-to-bumper policy, and I feel that he really helped me achieve that. The customer service was excellent and I didn't face any issues.
Currently, I have my 2012 Equinox covered through them. I haven't had to file any claims yet, so I cannot speak to that process. Nonetheless, the sign-up experience was seamless, even though I wasn't informed of when I could start using the coverage if needed.
Overall, Endurance came as a recommendation from friends, and based on my experience, I would give the company a strong rating, particularly on customer service and price satisfaction.
Hi Tera! Thank you for sharing your experience with us! We're thrilled to hear that our representative was able to assist you in finding the most suitable full-coverage plan for your 2012 Equinox. It’s great to know that the smooth sign-up process and our customer service satisfaction met your expectations. We understand how important it is for your journeys to be worry-free, and receiving recommendations from friends and choosing Endurance affirms our commitment to providing excellent service. Should you have any questions, please do not hesitate to reach out. Our team is here to help!
- The Endurance Team
Reviewed Dec. 3, 2025
I opted for Endurance warranty for my car. The vehicle was originally my mother's, and since she passed away, I've taken ownership. It's nearing its seventh year, which seemed like the perfect time to consider the warranty options since that’s often when issues tend to arise with cars. Given that I live on a fixed income, covering costs for problems like a new engine or an alternator would be challenging. The information about the warranty came to me via mail, and the offer seemed quite fitting, so I went along with it.
The whole sign-up process was wonderfully straightforward. The agent, who assisted me, was extraordinarily helpful and patient, taking the time to thoroughly explain all aspects and answer every single one of my questions. I felt he was genuinely sincere and not at all in a hurry, a refreshing interaction indeed. I haven’t needed to use the warranty yet - thankfully, everything is still running smoothly, and my policy is set to activate in December.
When it came to providers, I didn’t know any others as no one else had approached me besides Endurance. They seemed prepared and there was no issue with signing up, in fact, it was quite pleasant. There's very little I'd change about the process since I felt informed and supported throughout.
Reflecting on the experience, I'd happily recommend Endurance to a friend. Although I haven’t tested out the warranties’ efficacy yet, the customer service backing stands apparent and sets a positive tone moving forward. All in all, the initial engagement leaves a mark of satisfaction.
Hi Patricia! Thank you for sharing your experience with us! We're happy to hear that you found the sign-up process with Endurance straightforward and the assistance from our agent helpful and thorough. Your kind words about our customer service really mean a lot to us. We're committed to providing value and support, especially when thinking ahead about the unexpected car expenses. It's great to know you feel assured with your decision. Should you have any questions or need assistance once your plan becomes active, please don’t hesitate to reach out to us. We look forward to supporting you in the future.
- The Endurance Team
Reviewed Dec. 3, 2025
After purchasing another vehicle, I needed a car warranty due to the mileage and the lack of a manufacturer warranty from the dealership. I started noticing Endurance popping up frequently on social media and in commercials, so I figured I'd give them a try. The sign-up process was straightforward and trouble-free. As a very satisfied customer, I feel confident recommending Endurance to my friends and family.
Hi Carla! Thank you for sharing your experience and for recommending Endurance to your friends and family. We're happy to hear that the sign-up process was straightforward and that you're very satisfied with the services we provide. We’re committed to keeping your experience just as reliable in the future. If you ever have more feedback or questions, please don't hesitate to reach out!
- The Endurance Team
Reviewed Dec. 3, 2025
I've signed up for the Endurance car warranty. I had another auto protection company, and they were good, but I moved from a different part of the state, and Endurance looked more inviting. I like their advertisement and their cost is within line. I haven't had to use it. It's 1,000 miles before I can turn in any claims, and my car is working well. They seem very professional, but I haven't been able to utilize their services. The person was well knowledgeable. My father was a truck driver, so I know vehicles. I asked questions that he was surprised that I would even know to ask, and he had the right answers. That's another reason I went with Endurance.
However, it has been three weeks since I requested a hard copy of my warranty. I haven't received anything. I was gonna call the rep again this week. Everything is digital and techy, and I'm 74. I like paper. I like to hold on to paper and read it. I need to call them again to remind them I'd like to see my warranty in print. That's the only thing they lack.
Hi Camielle! Thank you for sharing your experience with us. We're glad to know you are satisfied with the knowledgeable assistance you received, particularly given your insightful automotive background. Providing the right information and support is a priority for us. We're sorry to hear that you have not yet received the hard copy of your contract. Please reach out to us directly via feedback@endurancedirect.com at your earliest opportunity so we can resend your document. We value your preference for having written material, and look forward to ensuring you receive it soon.
- The Endurance Team
Reviewed Dec. 3, 2025
I saw an Endurance TV ad. My truck had recently run out of warranty, and Endurance caught my attention during my search for a reliable provider. I researched by Googling the top ten extended warranty companies and found Endurance at the top of the list. The sign-up process was quite straightforward. I initially thought everything would be handled online, but shortly after submitting a query, a representative called me within two minutes. The whole process only took about 15 minutes, with the representative walking me through the details.
The representative was knowledgeable, and we discussed the details, including the 30-day wait period for the policy to take effect. However, due to Georgia law, my coverage was already effective. The program included perks like roadside assistance, although I’ll have to check on other benefits like oil changes. Having encountered a costly issue with my truck that set me back over $1,000, getting this extended coverage felt essential. My experience was positive overall, and I’d suggest to friends or family, "If you can afford it, get it."
Hi Mike! Thank you for sharing your experience with us. We're happy to hear that our sign-up process was efficient and our representative was able to explain everything thoroughly, including the specific details regarding plan activation in Georgia. These insights are valuable for prospective customers. We're glad to know that having Endurance coverage in place has offered you peace of mind, especially after facing a costly repair previously.
If you have any questions or would like more information about additional benefits available through your coverage, such as roadside assistance, please feel free to contact us. We appreciate your recommendation to others and are here to support you whenever needed.
- The Endurance Team
Reviewed Dec. 3, 2025
I stumbled upon Endurance on the internet. My experience over the past month has been quite positive. The customer service during the sign-up was awesome. Based on this interaction, I feel cheerful enough to recommend them to a friend.
Hi Isabel! Thank you for sharing your experience with us! We're happy to hear that you had a positive sign-up experience and enjoyed our customer service. It's fantastic to know you feel confident in recommending us to your friends. Your satisfaction is our goal, and we’re here if you need any further assistance or have questions in the future.
- The Endurance Team
Reviewed Dec. 3, 2025
My car already had Endurance when I bought it and I let it expire. I signed up again and the salesman did a great job. He explained everything to me and I felt comfortable.
Hi William! Thank you so much for your kind words and for sharing your positive experience with our team. We're happy to hear that our representative provided you with clear explanations and made you feel comfortable. Should you have any questions or need assistance in the future, please feel free to reach out.
- The Endurance Team
Reviewed Dec. 3, 2025
I kept seeing Endurance Warranty's ads on TV and friends would often talk about how great they were. That made me inclined to give them a shot. During the sign-up process, I found the service to be smooth and efficient. Though I can't recall the name, the representative who assisted me was very helpful, informative, and made the process fast and hassle-free. Everything during the sign-up was handled perfectly, and I wouldn't change a thing. The representative I dealt with was knowledgeable and responded to all my questions seamlessly. The price of the warranty was very reasonable.
Hi Crystal! Thank you for taking the time to share your experience with us! We are thrilled to hear that you found the sign-up process to be smooth and efficient, and that our representative provided helpful and informative support. It's great to know that our pricing has met your expectations. Should you have any additional questions in the future, please feel free to reach out. We're here to assist you anytime!
- The Endurance Team
Reviewed Dec. 3, 2025
My previous car engine gave out, costing us over $6000 in repairs since we didn't have insurance. After that expense, I decided to search online for top car insurance companies, and that's when I was led to Endurance. They were highly rated, and I decided to give them a call. I spoke with Desi, who was wonderful to connect with—not just in a professional way, but on a more personal level as well, which made the whole sign-up process very comfortable and enjoyable. I appreciated how easy the application process was. Desi was knowledgeable about the options and seemed genuinely enthusiastic about her role at Endurance, which instilled confidence in my decision.
Payments are straightforward, set up as an automatic withdrawal, making it hassle-free. I’ve yet to explore the entirety of my plan, and I realized I need to locate my proof of insurance or a policy number. It would be beneficial if they could consider sending a card by mail to avoid misplacing digital files.
The primary reason for my interest in Endurance was to avoid being stuck with a hefty expense again. So, it was necessary to have some coverage for such unforeseen situations. I am relieved to have Endurance as a safety net. The initial process and support were reassuring, and I'm looking forward to a future experience aligning with my initial impression.
Hi Judi! Thank you for sharing your experience with us! We’re thrilled to hear that your interaction with Desi made the sign-up process both enjoyable and straightforward. It's great to see that her knowledgeable and enthusiastic support maximized your confidence in selecting Endurance as your safety net for unforeseen repairs. We can send you a paper card via mail if you reach out to us directly through feedback@endurancedirect.com and ask!
Our team is here to assist should you need help locating your coverage details. Rest assured, we're committed to being your reliable coverage partner. Please don’t hesitate to reach out with questions or any additional support. Welcome to the Endurance family!
- The Endurance Team
Reviewed Dec. 3, 2025
My original auto warranty expired, prompting me to seek a new one. Endurance Warranty was the first option I found on Google, and the sign-up process was incredibly smooth and uncomplicated. Everything was straightforward, which left me quite pleased with my choice. I’d rate Endurance Warranty highly and would recommend them as a reliable option for anyone in need of an auto warranty.
Hi Karlie! Thank you for sharing your kind words and 5-star review! We're glad to hear that the easy sign-up process met your expectations and made for such a positive experience. Our goal is to provide hassle-free service and stand as a reliable choice. We appreciate your recommendation and are here to assist whenever you need us. Welcome to the Endurance family!
- The Endurance Team
Reviewed Dec. 3, 2025
My truck started aging and having only about 45,000 miles after nine years, it was time to explore acquiring an auto warranty. I had previously faced a major issue—a transmission failure—when my vehicle was still new, thankfully covered by the dealer warranty. Given my circumstances, I looked into Endurance Auto Warranty, which caught my attention due to its high ratings and the opportunity to essentially continue the new car warranty on my truck.
I reached out to Endurance via phone, and the experience was very pleasant and straightforward. A few months ago, I had to address a switch failure on my four-wheel drive. My mechanic shop dealt with everything seamlessly, including submitting the claim to Endurance, which they took care of entirely. This made the whole process hassle-free for me.
My experiences with obtaining a warranty and getting repairs completed were a no-problem scenario. I went to the dealership, and they managed all the necessary steps, including payment submission to Endurance.
As someone rating my experience, I would definitely call it a 5, whether it comes to customer service or even the costs associated with their service, which I found very competitive. Overall, I'm quite satisfied with the service that Endurance has provided so far.
Hi Thomas! Thank you for taking the time to share your experience with Endurance. We're thrilled to hear how satisfied you are with our service and that obtaining and using your coverage was hassle-free for you. It's great to know the switch failure was handled smoothly by your mechanic and our team. We aim to provide high-quality service that lives up to our ratings, so it’s gratifying to know that was your experience. We appreciate you choosing Endurance and look forward to continuing to serve you.
- The Endurance Team
Reviewed Dec. 3, 2025
Endurance will take your money and will not cover your vehicle when it is covered. The mechanic shop and me showed them on coverage. It is covered and they told the mechanic shop. They reworded it the wrong way. They will not cover on the secure. Plus they got so many people in court with them now. Do not trust them. They will fraud you out of your money and would not honor their contract.
Reviewed Dec. 3, 2025
Absolutely horrible, verbally they tell you everything is covered but when you file a claim they tell you well that’s not covered under your gold policy! When I asked for a copy of the policy they said that if I wanted to cancel my policy they will connect me! What the heck? All I asked for is a copy of the policy! Stay away from Endurance!!!
Hi Timothy. We deeply value your feedback and apologize for any confusion or frustration regarding your coverage and the response you received. Providing clarity on how policies work is a fundamental part of what we do, and it appears we did not achieve this in your situation. We want to ensure you have the correct information about your coverage details and help resolve any lingering issues you have experienced. Please reach out to us directly at feedback@endurancedirect.com so we can investigate further and discuss ways to rectify this matter. Your satisfaction and trust are very important to us, and we’re committed to finding a solution. Thank you for bringing this to our attention.
-The Endurance Team
Reviewed Dec. 3, 2025
Once we'd finished paying off our car and the original insurance ran out, we weighed our options and found Endurance to be the most appealing choice for an extended warranty. The signup process was straightforward, with knowledgeable representatives who explained everything clearly and addressed all our questions. The representatives ensured we understood which car components were covered under the warranty, clarifying details that are often confusing with other providers.
We own a 2018 Kia Stinger, and knowing it's not inexpensive to maintain, having comprehensive coverage was essential for us. Interacting with Endurance has been a breeze; our calls have always been answered promptly without long holds. I would recommend Endurance.
Hi Jeneva! Thank you for sharing your experience with Endurance! We're thrilled to hear that our team provided you with clear explanations and responsive service, ensuring that your coverage needs for your 2018 Kia Stinger are thoroughly understood. We aim to keep our processes transparent and straightforward, and we're committed to delivering excellent service whenever you reach out. We appreciate your recommendation and are here for you whenever needed.
- The Endurance Team
Reviewed Dec. 3, 2025
I decided to keep my car for another three to four years, so an auto warranty seemed like a wise choice. While considering options, Endurance stood out as the most appealing provider for me. The sign-up experience was smooth—I engaged with a rep who was knowledgeable, polite, and not at all pushy. He explained the product clearly, and I decided to go ahead with it.
I would recommend Endurance to others; they offer a solid choice for those considering an auto warranty. Despite being a new customer, I'm confident I've made a good decision to protect my vehicle, which I maintain regularly.
Hi Charles! We're happy to hear about your positive sign-up experience with Endurance and that our representative made the process smooth with their expertise. Your trust in us to protect your vehicle, based on your careful consideration, is greatly appreciated. We are committed to being a solid choice for your auto protection needs and are thrilled to welcome you as a valued customer. Thank you for recommending us! If you ever need assistance or have questions, please feel free to reach out.
- The Endurance Team
Reviewed Dec. 3, 2025
Signing up with Endurance was quite straightforward, as they aimed to facilitate picking up new clients by making the process as easy as possible.
The necessity of insurance, in my view, is like an obligation rather than something purely beneficial, reminiscent of a necessity established long ago. Yet, I found Endurance to be sociable and helpful throughout my engagement with them, possibly because they're keen on servicing their clients favorably.
Hi Gary! Thank you for sharing your experience with signing up for Endurance! We're happy to hear that the enrollment process was straightforward and that you found our team sociable and helpful. Our aim is to deliver favorable client service, and it's gratifying to know we met that expectation with you. Our team is dedicated to making the process as seamless as possible. If there's anything more we can do for you, please feel free to reach out. We look forward to continuing to serve you with the care and support you expect and deserve.
- The Endurance Team
Reviewed Dec. 3, 2025
Endurance offered me a much better deal compared to CarShield, whose price was significantly higher—almost $300 more. This price difference was a compelling factor in my decision-making process.
The signup process was smooth. The representative I spoke to was helpful and made everything easy to understand. Although I wasn't entirely convinced to purchase initially, she did a great job detailing the plan's benefits and features, like the $100 deductible and a $181 per month charge, which aligned well with my needs, especially since my truck had about 181,000 miles on it at the time.
I really value my truck and wanted the assurance that I could maintain it in the event of any issues. Endurance offered exactly what I was looking for, aligning perfectly with my desire to keep my vehicle in good shape.
Overall, I am very pleased with Endurance Auto Warranty. The customer service I received during the signup was exceptional, and I'm highly satisfied with the warranty and the pricing structure.
Hi Oliver! Thank you for your kind feedback regarding your experience with Endurance! We're happy that our plans and pricing, particularly compared to competitors, fit your needs, and that our representative could assist you in understanding the benefits available. Your peace of mind knowing that your truck—which clearly holds significant value to you—is protected is important to us. Should you have any further questions or need assistance, please feel free to contact us anytime!
- The Endurance Team
Reviewed Dec. 3, 2025
Endurance offered a great price and connected with my credit union, which gave me confidence in their service. I've had their warranty for about 5 years, and only recently did I need to make a claim. Fortunately, my experience was positive. The sign-up process was straightforward and hassle-free. The ease of renewing the warranty was a pleasant surprise. Overall, I'm satisfied with the experience.
Hi Michael! We’re thrilled to hear that you’ve had a positive and satisfactory experience with your Endurance protection plan! It's great to know that our pricing, coverage, and the sign-up and renewal processes met your expectations. Thank you for placing your trust in us over the years. We're honored to provide you with continued protection.
Should you need any further assistance, we're always here to help!
- The Endurance Team
Reviewed Dec. 3, 2025
Endurance's policy seemed comprehensive, covering my insurance needs, roadside assistance, and more, which appealed to me. When I called them, I interacted with a very nice customer service representative, and overall, it was a very positive experience.
Hi Louis! We're thrilled to hear that you've had a positive experience with our team at Endurance. It’s fantastic to know that our protection plans met your requirements and that our customer service representative provided supportive assistance. Should you need anything else or have questions in the future, please don't hesitate to reach out. We’re here to support your needs anytime!
- The Endurance Team
Reviewed Dec. 3, 2025
The signup process with Endurance was smooth and straightforward. Alex, with whom I interacted during this process, was courteous and patient. He took the time to explain things thoroughly, especially important to me as I navigated major decisions alone, albeit with advice from my son-in-law, who encouraged caution before proceeding. It was reassuring to discuss and confirm that enrolling was the right choice.
My experience with Endurance left me completely satisfied; the process was seamless and without any unnecessary pressure.
Hi Virginia! Thank you for sharing your experience with us! We're happy to hear that our team was able to make such a positive impact on your decision-making process. It's reassuring to know that the signup process with Endurance was seamless and straightforward for you. Our goal is to provide courteous and knowledgeable support, ensuring our customers feel confident and well-informed. We truly appreciate your kind words and recognition of our efforts, and we’re grateful to have your trust. Should you have any questions or require further assistance in the future, please don't hesitate to reach out. Welcome to Endurance!
- The Endurance Team
Reviewed Dec. 3, 2025
While dealerships are eager to sell you their extended warranties, I found researching familiar policies revealed that Endurance truly stood out as the best option. Though the cost was a bit higher than what the dealership offered, the coverage with Endurance was incomparable. When I signed up, the customer service was delightful. The representative was exceptionally sweet and patient. I had ample questions and she managed to answer all my queries. In my recent dealings, the dealership posed some challenges but Endurance was impeccable. I've rarely come across a service that does what they promise and deliver it perfectly. I can confidently recommend Endurance to others without hesitation.
Hi Kristal! Thank you for sharing your enthusiastic feedback! We're thrilled to hear that our coverage and customer service exceeded your expectations. It's our goal to provide high-quality service and we're glad that our team's assistance made a positive impact during your sign-up process and following experiences. Your recommendation is very much appreciated, and we look forward to continuing to meet your needs in the future.
- The Endurance Team
Reviewed Dec. 3, 2025
My vehicle was getting older and I felt securing an auto warranty was a sensible step. My sign-up experience with Endurance was straightforward and hassle-free, which was a relief. The process went smoothly without any issues. Overall, it was satisfactory.
Thank you for your feedback! We're happy to hear that your sign-up experience with Endurance was straightforward and hassle-free. Providing a seamless process is always our aim, and we're glad you found it satisfactory. If you need any more assistance, please feel free to reach out to us.
- The Endurance Team
Reviewed Dec. 3, 2025
My car is getting older, and I wanted the assurance of a warranty in case anything goes wrong. Endurance appeared to be the best choice for me. The sign-up process was straightforward, and I've found them to be quite reliable. They're easy to communicate with, and I'll recommend Endurance to friends and family. My overall experience has been positive, and I would rate them highly.
Hi Warren! Thank you for sharing your positive feedback! We're glad to hear that the sign-up process was straightforward and that you've found our service to be reliable. It's fantastic to know communication with our team has been smooth, and we greatly appreciate your willingness to recommend Endurance to your friends and family. If there are any additional questions you might have or if you need further assistance, please feel free to reach out at any time. We're here to ensure your ongoing satisfaction with your coverage.
- The Endurance Team
Reviewed Dec. 3, 2025
I went with Endurance and what really tipped the scales in Endurance's favor was not just the cost but the solid reputation they seemed to have. Although only slightly cheaper, this wasn't my sole decision factor. Having often purchased manufacturer warranties in the past and not using them much, I valued the peace of mind that came with knowing my vehicle is covered for an additional 50,000 miles without worrying about costly breakdowns.
The customer service rep who assisted me in signing up was great. The process itself was smooth—I started online and then received a call to finalize everything. It met my needs perfectly and went without issues. I'd rate the sign-up experience as outstanding.
Hi Kenneth! Thank you so much for sharing your positive experience with Endurance! We're thrilled to hear that our reputation, pricing, and customer service helped make your decision easy, and that you enjoyed a smooth sign-up process. Providing peace of mind and excellent service is our goal, and we’re glad to have met your needs perfectly. If you ever have any questions, we’re here to help.
- The Endurance Team
Reviewed Dec. 3, 2025
The signup process with Endurance was straightforward. The rep I spoke with clearly explained the details, including coverage aspects and the claim submission process.
There was a waiting period where I had to cover 1000 miles after signing up, as well as a one-month waiting time before fully utilizing the program. I agreed to a four-year term, which seemed reassuring, knowing I've got coverage for a significant period.
I’d rate the signup process a four, simply due to the ease and the comprehensive explanation by the representative. Additionally, some perks include roadside assistance and other conveniences which I found appealing, like possibly faster service compared to AAA in certain situations.
Hi Daniel! We're happy to hear about your positive sign-up experience with us. It's great to know that you found the process straightforward and beneficial, with perks like roadside assistance catching your attention. We appreciate your kind words about our representative and how clearly the options were explained. We understand the importance of feeling reassured with reliable coverage, and we're glad the four-year term suits your needs.
Your feedback is highly valued as it helps us continually enhance our services. If any questions arise or you need further assistance, please feel free to reach out to us. Thank you again for choosing Endurance; we look forward to serving you for the duration of your contract and beyond!
- The Endurance Team
Reviewed Dec. 3, 2025
When I contacted Endurance, I was impressed by how the representative handled my sign-up process. He was friendly, knowledgeable, and extremely helpful.
I chose to cover my new 2023 Chevy Tahoe with their full coverage option. Endurance mentioned that there would be a waiting period of around 100 days before I could start utilizing the coverage, which seemed reasonable to me.
Overall, my interaction with Endurance has been outstanding. From the ease of signing up to the quality of customer service, I would give them a top rating.
Hi Eula! Thank you for sharing your experience! We're happy to hear that our representative made your sign-up process smooth and enjoyable. Providing knowledgeable and friendly service is important to us, and it’s great to see that reflected in your feedback. If you have any questions or need assistance regarding your coverage, please feel free to reach out to us. We look forward to serving you and your new Tahoe!
- The Endurance Team
Reviewed Dec. 3, 2025
The signup experience with Endurance was seamless. Initially, I hesitated and turned down the offer from a representative. I wanted time to discuss it with my wife, as I'm cautious with financial decisions due to the present wave of scams. The young lady I spoke with was understanding, and another representative contacted me the next day to complete the process.
So far, my experience with Endurance has been great. I'd easily give them a 5. I'm pleased with the customer service and would definitely recommend them to friends.
Hi Jeremy! Thank you for sharing your experience with us! We're thrilled to hear that you found the signup process seamless and that your interaction with our representatives exceeded your expectations. It's great to know our team could provide you with the reassurance you needed during your decision-making process. We’re happy to have you as a satisfied customer and appreciate your recommendation to your friends.
If you need any further assistance, we're here to help, so please don't hesitate to reach out.
- The Endurance Team
Reviewed Dec. 3, 2025
The signup process at Endurance was smooth, and the representative was incredibly helpful, addressing all my inquiries without hesitation.
I would rate Endurance highly. The customer service was top-notch—pleasant and competent—which left a positive impression.
The cost of the warranty seemed to be about average compared to what you'd expect from similar offerings. Overall, I'm satisfied with my decision to go with Endurance.
Hi, George! We're thrilled to hear you had such a smooth sign-up experience with our representative at Endurance. It's fantastic to know that our team left such a positive impression by being both pleasant and competent. Thank you for choosing us for your vehicle protection needs, and welcome to the Endurance family. We're here anytime you need assistance.
- The Endurance Team
Reviewed Dec. 3, 2025
I saw Endurance Warranty online and when I signed up, my experience was positive, as the customer service was both courteous and professional. It's been about five years since I took out the policy, and whenever a claim needs to be filed, I normally have the auto repair people handle it. The process from the claim submission to the completion of repairs usually goes smoothly and is resolved relatively quickly. Overall, I'm very satisfied with Endurance auto warranty and would certainly recommend it.
Hi Rickey! Thank you for the kind feedback! We're thrilled to hear that you've consistently had positive experiences with our service, from sign-up to handling claims. Ensuring a smooth and trouble-free process is our goal, and it's rewarding to know we've met your expectations. We very much appreciate your recommendation and look forward to providing you with excellent service in the years to come.
- The Endurance Team
Reviewed Dec. 3, 2025
Initially, I reached out to Endurance online, and they subsequently called me back. My experience during this process was quite positive, as the representative I spoke with was exceptionally thorough and detailed in explaining what coverages were included and which were not—leaving no surprises.
Signing up with Endurance was a straightforward process, something I'd certainly recommend to friends or family if they asked about my experience. I decided to get coverage for my 2020 Acadia, specifically taking advantage of a special deal that included their premium package, which is essentially bumper-to-bumper coverage.
As for the overall customer experience, I'd rate it highly. While I hadn't utilized their website or app, my interactions via phone were satisfactory, and I felt valued as a customer. When considering the cost of the premium package, I was mostly satisfied, although, like most, I do wish things were cheaper.
In conclusion, signing up with Endurance Auto Warranty was relatively seamless, and I'm happy with the service they provided.
Hi Lacie! We're thrilled to hear that your experience with Endurance has been so positive! It's fantastic to know that our representative provided clear information and that you found the sign-up process straightforward. Your satisfaction and recommendations mean the world to us. If you ever have any questions or need assistance, please feel free to reach out. Thank you for choosing Endurance for your 2020 Acadia.
- The Endurance Team
Reviewed Dec. 3, 2025
I found out about Endurance Warranty through one of their TV commercials and while I tend not to buy new cars and keep them as long as possible, I got rid of my last vehicle for safety reasons. I bought another one and got Endurance again. The sign-up process was a breeze—I simply went online, called their number, and spoke to a representative. I wanted all the coverage and the representative kept me informed and was really good with me. I was just gonna sign up for another Endurance plan and the gentleman said, "Hey, it's a newer vehicle. So you're gonna get savings on that. Plus, you qualified for all these other savings."
It was explained that if I needed to file a claim, there would be a short 30-day waiting period. Other than that, using the program is quite straightforward. I have one of their top plans, and I can take my car to any certified garage. I just need to provide my policy number, and they handle the rest.
Overall, it’s been a positive experience and I'd wholeheartedly recommend Endurance. They're easy to work with, loyal, and supportive. Plus, the coverage seems thorough. I haven't read into it a lot though. They said they're gonna or mail me a document detailing everything and I haven't received that yet.
Hi Stephen! Thank you for sharing such a thoughtful review! We're thrilled to hear that your experiences with our coverage and customer service team have been positive. Ensuring that our sign-up process is smooth and rewarding our loyal customers are practices we continually aim for. We strive to provide straightforward, comprehensive coverage, and we're glad you feel well-served by it. As for the document detailing further information, please contact us via feedback@endurancedirect.com and we can ensure it is on the way to you. Our team would be happy to assist with any questions or address concerns; please don't hesitate to reach out. Your recommendation means a lot to us, and we're excited to continue serving your roadside needs.
- The Endurance Team
Reviewed Dec. 3, 2025
With plans to keep my current car for the foreseeable future, I decided to get a policy from Endurance. The sign-up process was straightforward; everything was well-explained, and I felt informed about what to expect.
The representative I interacted with conducted themselves with professionalism and provided clear explanations about the program. However, since I haven't yet filed any claims, I can't speak to the experience beyond the initial setup. Given that my car is relatively new and I drive very little, around 12 miles a week, my need for further services has been limited so far.
Hi Jesse! Thank you for choosing Endurance for your vehicle protection and sharing your sign-up experience with us. We're happy to know that our team provided a straightforward and informative enrollment process. It's understandable that you haven't yet had a chance to file a claim, especially with limited mileage on a relatively new vehicle. Remember, we're here to support you fully whenever your needs may change, and should any questions arise, please don't hesitate to reach out. We're committed to ensuring peace of mind on the road!
- The Endurance Team
Reviewed Dec. 3, 2025
My wife's factory warranty on her Mercedes had expired, and when their extended warranty was no longer an option, I needed another reliable choice. I consulted my service person who suggested Endurance due to their reputation for being easy to work with and reliable in processing claims. Consequently, I chose Endurance for both her car and my truck when its warranty expired.
Talking to the Endurance representative was a straightforward and pleasant experience. I prefer handling things over the phone, and they provided clear answers to all of my questions, making the setup process smooth. I recently filed a claim for my truck, and the entire procedure was painless, reaffirming the decision to go with them.
Though the cost is slightly higher than expected, it remains within an acceptable range for the peace of mind it provides. Overall, I'm very satisfied with the customer service and the quality of service from Endurance. I’d highly recommend them to others based on my experience.
Hi Philip! Thank you for sharing your experience and for choosing Endurance to protect your vehicles. We are thrilled to hear that our team was helpful, making your selection process smooth, and that filing a claim with us was convenient. It's our priority to ensure peace of mind, and we're glad you feel that with our coverage despite the costs. We appreciate your recommendation and are here to support you whenever you need us.
- The Endurance Team
Reviewed Dec. 3, 2025
I recently signed up for an Endurance auto warranty policy. The process of signing up was straightforward and smooth. I called a few companies, but Endurance offered the best deal that day, so I decided to go with them. Although I’ve received a couple of letters from them since signing up, which seemed odd as I was already enrolled, all my interactions have been positive overall.
The customer service representative I spoke with during sign-up was polite, helpful, and kind, leaving a good impression. My entire experience has been quite satisfactory, with no major issues to mention.
Hi Janice! Thank you for sharing your positive experience with us! We're pleased to hear that you found the sign-up process smooth and the offers beneficial. We apologize for any confusion regarding the letters you've received, and wish to assure you that all communication channels are open. It's great to know our customer service representative left a lasting impression. Please don't hesitate to reach out if you need further assistance, have any questions, or the letters issue persists.
- The Endurance Team
Reviewed Dec. 3, 2025
I heard about Endurance Auto Warranty through AAA and I was looking for some reasonable warranty quote. My interactions with the customer service were truly helpful and informative. I spoke with two representatives on different occasions, and each provided the information I needed clearly.
When it comes to the sign-up process, it was straightforward. I was specifically looking for a robust warranty rather than auto insurance. Although I haven’t had to file a claim yet, the coverage offered met my needs.
I'd definitely recommend Endurance for their great policies. The competitive pricing also deserves a mention, and my experiences with their customer service during the sign-up process were excellent.
Overall, I'm more than satisfied with Endurance.
Hi Jasmine! Thank you so much for your positive review! We're thrilled to hear that you found our customer service both helpful and informative. We appreciate you highlighting the straightforward sign-up process and our competitive pricing. We're confident our coverage will meet your needs, and it's great to know you’d recommend Endurance to others. Should you ever need further assistance or have any questions, please don’t hesitate to reach out. We’re here to ensure you continue to have a satisfactory experience.
- The Endurance Team
Reviewed Dec. 2, 2025
I’m writing this review based on my experience with Endurance for the past 3 years with this warranty company. Very poor service and a lot of not doing what they promised when they sold me contract. I was told I would be taken care of , and my deductible would be $100 for any service that was in my contract that they covered. I paid all my payments to this company on time and never late. I paid my contract off in full and after paying off my contract I had master cylinder go out in my Honda CRV and they took 3 weeks to decide to send diagnostics out to look at it ,and then another week to tell me that they would not used Honda certified parts but would only pay for used parts on my car. This is the master brake cylinder and that is unsafe. I was treated horribly by this company. I could not believe this was happening.
When my brake cylinder went out in my car I thought oh I’m covered I have Endurance. Wrong!!! What a nightmare. No support from this company at all. Every time I would call they would direct me to customer care auto and I would be told the same thing. Also they do not help you with a rental as they claim while your car is in repair. Thank goodness the Stonecrest Honda service team does. Endurance is not helpful at all and you don’t have peace of mind with them as they claim in all of their advertisements.. This was truly a nightmare and I had a warranty that was completely paid in full and they were so non supportive and not taking responsibility for helping me as they advertise. I called a manager and he did not help me either. Very poor customer service. I’m only giving them one star so I could write this review. I don’t usually write reviews but felt I had to help the next customer endurance tries to lie to by writing this review.
Also want to share the end of my story with endurance my car was totaled in a accident 2 1/2 months later and I contacted endurance to cancel and followed the protocol to cancel remainder of contract with at least 40,000 miles left or 42months. I waited 9 weeks after calling 3 times and each time told nothing was ready for my refund yet. After 9 1/2 weeks I was told I would be getting back $ 115.00 was my refund. They stated prorated rate and claims. The just of my story is please consider carefully before choosing Endurance as your warranty company. They have very poor customer service and they will pay only for used parts for any covered service they have to pay and be keeping all of your money, so carefully consider before giving it to them.
Hi Leigh Ann. Thank you for sharing your detailed experience with us. We're sincerely sorry to learn about the difficulties you've faced with and the apparent misunderstanding surrounding your vehicle's repair coverage. Please know that your experience does not resonate with the high standards we strive to maintain.
We understand your concerns regarding the master cylinder replacement process, the delays incurred, and the preference for used parts. It’s upsetting to hear that our service was not supportive as promised, particularly during such crucial repairs. We also apologize for the inconvenience with the cancellation process and your prolonged wait for a refund.
Resolving these challenges matters greatly to us and illustrates areas requiring immediate attention. To address your situation directly, we encourage you to reach out through feedback@endurancedirect.com featuring your contract details, as it will enable a more thorough review. Let us assure you, fulfillment and satisfaction are highest priorities for all customers, and insights such as yours contribute significantly to ongoing improvements in service stability. We hope to regain your trust and work towards a solution.
-The Endurance Team
Reviewed Dec. 2, 2025
In terms of the lady I spoke with, she gets 5 stars. I was prepared to terminate my contract, but she did convince me to reconsider. I feel as if I was a little deceived in what was covered, but I was assuming that I would be covered should the engine or transmission falter.
Hi David! Thank you for sharing your experience and for acknowledging the helpful interaction you had with our representative. We understand that feeling deceived about what is covered can be unsettling. Models and individual circumstances can occasionally differ quite a bit from initial assumptions about coverage, and we aim to be as clear as possible at the start of any coverage advisements. It's important to us that you’re completely comfortable and informed regarding your coverage. We encourage you to reach out to our customer service team at your convenience, and they’ll be happy to assist in clarifying any coverage details specific to concerns. Your satisfaction with our services is very important to us, and we appreciate the opportunity to resolve your concerns. Thank you once again for reaching out.
-The Endurance Team
Reviewed Dec. 2, 2025
Dealing with the agent over the phone today, left me feeling much better about this extended warranty coverage on my vehicle. Agent was prompt, knowledgeable and courteous. I would definitely recommend this to friends who have older vehicles or want extended coverage on newer vehicles.
Hi Kyle! Thank you for your kind review! We’re thrilled to hear that our agent provided you with exceptional service and assurance about your vehicle protection plan. It's great to know you felt confident and satisfied with your experience. We appreciate your recommendation to your friends who might be interested in protecting their vehicles. If there's anything more we can do for you in the future, please don’t hesitate to reach out.
- The Endurance Team
Reviewed Dec. 2, 2025
WARNING: STOP — IT’S NOT WORTH IT. They are crooks and scammers. They will deny all your claims. That “30-day waiting period” is BS. If you take your car to a mechanic, they’ll deny it without even checking, calling everything a “pre-existing issue.” Save your money. Fix your car yourself. You have been warned.
Hi Joe. Thank you for taking the time to share your experience. It's concerning to hear about the dissatisfaction you've experienced with the handling of your claims and the frustration surrounding the covered parts and services. We strive for transparency and fairness in our processes, and a situation like this is far from what we want our policyholders to encounter. Please contact us directly at feedback@endurancedirect.com so that we can address your specific concerns in more detail and work towards a possible resolution. We appreciate your openness as it greatly assists us in improving the service and assistance provided to all our customers. Thank you for your patience and for helping us strive towards delivering a better experience.
-The Endurance Team
Reviewed Dec. 2, 2025
I called and spoke with customer service on today regarding issues that I needed help with regarding my car and Tabitha ** was so very helpful. She was pleasant, informative and just an all around joy to speak with regarding the issues I was having. I am very grateful for her.
Hi Tracilla! Thank you for taking the time to share your experience with us! We're glad to hear that Tabitha was able to assist you and provide the helpful, pleasant service we strive for. Your compliments are greatly appreciated, and we're happy knowing we made a positive impact on your day. If you have any future questions or concerns, please feel free to reach out.
- The Endurance Team
Reviewed Dec. 1, 2025
I called to get some insight into my first claim. Rodney walked me thru step by step and what was a little confusing became clear in no time. I feel far more comfortable than I was trying to use Car Shield who denied every/any claim I made in a year.
Hi Alexander! Thank you for sharing your experience with us. We're thrilled to hear that Rodney was able to guide you through your first claim and make everything clear for you. We aim to provide services that leave our customers feeling comfortable and informed. If you ever have more questions or need assistance, please don't hesitate to reach out. We're here for you!
- The Endurance Team
Reviewed Dec. 1, 2025
I called to get info about my policy. I was connected with billing. Ms. ** was one of the best reps that I've got the pleasure of speaking with. She answered all my questions and was patient. Much appreciated customer service.
Hi Ruth! Thank you so much for sharing your experience with us! We’re thrilled to hear you had the pleasure of speaking with one of our top reps, and that your questions were answered with patience and professionalism. Great customer service is a priority for us and it's fantastic to know that we're hitting the mark. If you need further assistance, please feel free to reach out at any time.
- The Endurance Team
Reviewed Dec. 1, 2025
Despite multiple requests to be removed from their mailing list, this company continues to spam my inbox. Their persistent and disregardful behavior shows a serious lack of respect for customer communication preferences and privacy. Avoid them if you value a clean inbox.
Hi Terron! We apologize for any inconvenience you've experienced regarding our mailing practices. We value your preferences and privacy and would like to resolve this issue promptly. We assure you we are taking your feedback seriously and aim to improve our communication processes. If you could reach out to us via feedback@endurancedirect.com we will ensure that your request to be removed from our mailing list is fulfilled immediately. Your feedback is greatly appreciated as it helps us prevent such occurrences in the future. Thank you for bringing this matter to our attention.
-The Endurance Team
Reviewed Dec. 1, 2025
I love Endurance. They're nice. They do anything they can help and they are just an awesome company. I would recommend anybody to go with them. I'm proud to have my my warranty through endurance. It's been a great experience.
Thank you for taking the time to share your experience! We are happy to hear you feel strongly about recommending us and have had a great experience with your coverage through Endurance. It's great to know our team has been able to assist you effectively. We’re grateful for your trust and pride in choosing us for your vehicle protection needs. Should you require any further assistance or have any questions, please know that we’re always here to help.
- The Endurance Team
Reviewed Dec. 1, 2025
Endurance is AWFUL!!! I cancelled with American Express and they are sending me notices 7 or 8 months later. They resell and the reseller does not cover anything!! Calling Endurance they are very rude and also not very responsive. Not sure how they get any kind of good rating. How do you Vet these companies?? I am also very upset that while I am writing this multiple companies are calling me!!!!
Reviewed Dec. 1, 2025
I was very satisfied with the young woman, Nina **, who was very professional and friendly. Explained the process very clearly to me. I would go back to Endurance if I needed their service again. Thank you Nina, and Endurance.
Hi Jim! Thank you so much for sharing your experience! We're so glad that Nina provided you with professional and friendly service and clearly explained the process to you. Your kind words are greatly appreciated, and we’re thrilled to have you as part of the Endurance family. If you find you need our services again, we’ll be here to assist. Safe travels until then!
- The Endurance Team
Reviewed Nov. 29, 2025
I purchased a 2025 Volkswagen Tiguan for my wife, and within two weeks the vehicle completely shut down on the highway while she was driving. The entire instrument cluster went black and the engine shut off without warning. Thankfully she was able to coast safely to an exit, but she is now afraid to drive the vehicle. When the car finally restarted, she drove it directly to the dealership. It has now been there for 36 days, and we still have no clear diagnosis or estimated timeline for repair. I am paying for a vehicle I cannot use, and I’m the one who has to continuously call for updates—there has been no proactive communication from the dealership or Volkswagen.
I have asked Volkswagen to buy the vehicle back and place us in another one, but at this point I am seriously questioning whether I can trust the brand at all. This has been an extremely frustrating and disappointing experience, especially for a brand-new vehicle that should be safe and reliable. I hope Volkswagen will take responsibility and work with us toward a proper solution.
Hi Adam. Thank you for taking the time to bring this matter to our attention. We sincerely apologize for the distress and inconvenience your wife experienced with the Tiguan and the extended duration your vehicle has remained at the dealership without a resolution.
Ensuring safety and reliability for our customers is paramount. It’s deeply concerning to hear about setbacks in the communication you've experienced and the ongoing investigation into your vehicle’s issues.
We urge you to connect with our team directly via feedback@endurancedirect.com to explore all potential solutions. Our priority is to regain your trust and satisfaction the way you rightly expect from us. Thank you for your patience.
We appreciate your feedback and are here to support you.
-The Endurance Team
Reviewed Nov. 29, 2025
Received excellent into signing up with Endurance. Given options and how the plan worked. The customer service person was very patient and give me all the information I needed. I'm hard of hearing and even though she had to explain things several times she never treated me any way than kind. it was a good experience.
Hi Vicki! Thank you for sharing your experience with us. We are happy that our customer service representative could assist you so well and support your needs effectively. We take pride in providing patience and kindness to every customer, and your feedback reaffirms the hard work we put into our service. If there's anything else we can assist you with, please don't hesitate to reach out. Welcome to the Endurance family!
- The Endurance Team
Reviewed Nov. 28, 2025
This is a very bad coverage to consider. They’ll deny all your claims, working in conjunction with the dealership or mechanic you take your car to for repair to put the blame on you to fix it! Save your money up instead of getting the insurance, fix your car out of pocket or get another insurance. I learnt my lesson and they won’t even refund you for your coverage!! They bought all the reviews they have, it’s all bot and not real!!! Don’t be fooled by it.
Hi Larry. Thank you for sharing your experience with us. I'm sorry to hear about the troubles and frustrations you encountered with your coverage regarding claim denials. It’s clear that your expectations were not met and we regret any challenge this may have posed. We take your feedback seriously and strive to ensure our customers’ concerns are addressed professionally and accurately.
To assist you further and discuss your specific situation in detail, we’d appreciate if you reach out to our team directly via feedback@endurancedirect.com. This enables us to look into your previous claim decisions more carefully with a goal to identify a path forward and offer resolution support. Thank you for bringing this important matter to our attention and for the opportunity to clarify the inaccuracies you felt. We hope to regain your trust and restore your confidence in Endurance.
- The Endurance Team
Reviewed Nov. 28, 2025
I had their insurance, then after paying $85.00 a month for three years I was told I didn't have to pay anymore. I need to get my truck fixed. Well I put the truck in the Nissan dealership here in Grand Rapids Michigan to get it fixed and was told Endurance would not pay to get my truck fixed. After calling them I got the run around and they would not take care of my truck. I call them I got the run down. After paying my bill on time every month they treated me like that. So I would not recommend Endurance to any one.
Hi Andrew,
We sincerely apologize for the difficulties you've encountered with your coverage and experience with our team. It's genuinely concerning to hear that you've had trouble resolving repairs for your truck and experienced a lack of assistance after faithfully making on-time payments.
Please know that we value your feedback and would like to rectify this situation and better support our customers. We encourage you to reach out to our team through feedback@endurancedirect.com, where we can review your case details together and locate potential solutions tailored to your needs. We aim to mend our understanding and ensure smoother service for all future interactions on your vehicular needs.
Thank you for bringing your concerns to our attention. We hope for another opportunity to earn back your trust and support.
Best Regards,The Endurance Team
Reviewed Nov. 26, 2025
It took too much time to get things started. I only have one vehicle and it took 3 weeks to get things approved. It shouldn't take that long to get an approval. It only took the mechanic 5 days to the Job. And your rental is only for 5 Days. As for the cost it evened out for me as far what I had paid into the policy. All in all things went great. It just too long to the claim approved.
Hi Sherrie! Thank you for sharing your experience with us. We’re glad to hear that you're happy with most aspects of our service, but we apologize for the delays you experienced regarding the approval process. We understand how crucial it is to get you back on the road in a timely manner and appreciate your patience throughout this period. Your feedback is invaluable and helps us identify areas for improvement.
We do review and aim to optimize our processing times regularly. We’re committed to providing seamless and efficient support for our valued customers.
Should you have any further questions or need assistance, please feel free to contact us; we're here for you.
- The Endurance Team
Reviewed Nov. 26, 2025
Notice how you can't leave a third-party review??? Endurance denied my ceased transmission claim based on a technicality. After an adjustor confirmed the transmission was not operating Endurance required the repair shop to tear down the transmission further, we waited over a month for the adjustor they send out to come to verify the cause of the transmission failure. The repair shop had bay being taken up and we were down a family vehicle and never once requested a rental. There was only one transmission for our vehicle in the state. The repair shop purchased it and installed it while we waited for Endurance's adjustor to show up to verify the old transmission had in fact ceased and a new one would need to be installed. This claim would have been approved by the adjustor verifying the transmission was ceased.
But because the repair shop installed a new one while we wait for their confirmation, they denied it. Keep in mind, they needed to verify nothing else inside the vehicle to verify the failure of the transmission. There is zero common sense with these people, and they will hope to find a way to not have to approve a legitimate claim.
Hi Christina. Thank you for taking the time to share your experience with Endurance. We're truly sorry to hear about the difficulties you've encountered with your claim. Delays and misunderstandings in the claims validation and approval process can be highly frustrating, particularly when you're attempting to resolve such a significant issue as a transmission repair.
It appears there was a requirement for additional claim validation procedures that affected the timeliness and outcome of your request, and we acknowledge how this has disrupted a critical part of your vehicle's service.
We'd like to urgently investigate and understand this situation in more detail—and help where we can. Please reach out to us directly via feedback@endurancedirect.com to give us the chance to rectify this issue. Your experience is invaluable to us, shining light on essential improvements we continuously strive for in our service procedures.
Thank you for your patience.
-The Endurance Team
Reviewed Nov. 26, 2025
ENDURACE force me to leave a star and doesn't deserve any. Warranty is nothing but a scam, a fraud. They refuse to give writing explanation of why a claim was denied, asked for a month for a written explanation is, was told on Oct 27th they don't give writing explanation against endurance policy. I reach out to supervisor Eric **. He also admits Endurance doesn't give writing explanation only verbal but according to Magnuson Moss Act in Illinois they are obligated to investigate.
Filed a claim on October 24th and today is Nov 26th I still haven't received and I have asked and demanded it in writing. Still haven't they lied to me and I have the shop and I have every communications, email, recording phone conversation. I will be reporting them to the BBB, Attorney General office in Illinois state insurance commission of Illinois and to all that doesn't know it's a way. It's the way around the mandated arbitration if you can prove you can't afford the arbitration. Endurace warranty will be footing the big part of the arbitration. Also the preson can cover the small fees. All they do is lied even Scott ** Senior Resolutions Specialist. I advised whoever has endurance especially if you going or went through, what I'm going through go after them in small court.
I repeat it's around the arbitration, customer service sorry and unprofessional lies even in the claim department they came is stress free process, bs lies. Francesca ** a very big liar. She told me I haven't sent the requested maintenance records in even after the auto shop sent them each and every time. I can prove that even after the adjuster visit took pictures of all documents, she still told me it's nothing in my files on Oct 29th. I reach out to supervisor Eric **, explain to him less than 5min later allow a sudden now they logically appeared endurance. This the worse. They may have better plans to offer outside of that cause they definitely not going to cover repair. I have endurance secure plus plan cover a lot of things timing chain +
Reviewed Nov. 26, 2025
The process was fast and efficient. I had follow up each step of the way, and no issues at all. I have had other warranties, and I had to continuously call for updates. The Endurance website is also quite easy to navigate. I would certainly recommend this company to family and friends.
Hi Lloyd! Thank you for sharing these positive comments! We're thrilled to hear that you found our process fast and transparent, with updates every step of the way. It's great to know that our website made things even more convenient for you. Your recommendation means a lot to us, and we appreciate your support. If you ever need further assistance, we're here to help!
- The Endurance Team
Reviewed Nov. 25, 2025
I bought a warranty for a 2017 Ram 3500. Took it to Dodge dealership repair department and after telling me the air to air cooler was bad and needed to be replaced AGAIN and I asked why is it going bad and that it had just been replaced recently and they checked into the engine further and discovered the heat grid bolt had dropped into the engine and stuck into the head which they diagnosed as a factory defect flaw in the engine and told me I needed an new engine and Endurance was notified and they refused to cover the engine stating that I drove it after it was diagnosed and I can prove with towing and repair bills that it wasn't driven but they still claim that I did and refused to cover it.
I had the truck repaired and the grid bolt did that again. Within 50 miles it did it again and once again I paid to fix it. Was told to call and that maybe they'd cover the second repair of the engine but no it wasn't preapproved. Then within 300 miles the radiator blew the drain plug out in approximately 40 degree weather. They claim it froze and that is why it blew out. However the truck sat at dodge outside for about a week before it was even looked at. How does antifreeze freeze in 40 degree weather and they claim the dealership stated this and dealership said warranty co stated this. So I'm stuck with the same answer to both endurance and dodge that somebody is extremely ignorant. I would not suggest buying a ram nor Endurance warranty coverage.
Hi John! We're sorry to hear about the numerous complications you've faced with your Ram 3500 and the unfortunate experience regarding your vehicle coverage. Clearly, these experiences have been frustrating, and we apologize for the shortcomings you've encountered with our services.
To gain a better understanding of your situation and attempt to address your concerns accordingly, please reach out directly to our team via feedback@endurancedirect.com. Obtaining your confidence is vital, so we are committed to reviewing all contributing factors in hopes of presenting viable resolutions that correct this unsatisfactory experience.
Thank you for bringing these matters to light, and we sincerely aim to regain your trust.
-The Endurance Team
Reviewed Nov. 25, 2025
Way too expensive. I can never get ahold of anyone. They are probably teamed up with auto nation in Renton who totally rip you off. Both places lie to you and promise so much but never come through with anything and drain you.
Hi Wendy! Thank you for providing your feedback. It's concerning to hear about your experience with us, and I apologize for any inconvenience. Our aim is always to connect effectively with our customers and meet their expectations reliably. Your frustrations regarding the cost and difficulty reaching us mean we've not served you well.
Please allow us the opportunity to review your experience more closely and address any unresolved concerns. You can reach us directly via feedback@endurancedirect.com to discuss your specific situation; we’re committed to retaining your trust. We value your feedback, as it helps us identify areas to improve.
Thank you for bringing this to our notice. We aim to restore your confidence and demonstrate the value in your choice.
-The Endurance Team
Reviewed Nov. 25, 2025
Endurance Warranty Services is a scamming business who does not honor their contractual obligations when repair services are needed to covered vehicles. I started my policy with Endurance 4-5 months ago and recently my transmission failed and I was covered under policy. I paid $133 per month to be covered. I provided all the required documentation and they still denied my claim stating I had to provide documentation from a used car dealership that was no longer in business. I even provided proof that what they requested would be unattainable and that the dealership was closed. I provided proof of my truck's maintenance and even told them I'd provide a notarized affidavit stating that the work they needed proof for was completed. They still said no. So I cancelled my contract with them since they didn't honor what was in writing.
I told them to provide a full refund for the 4 months and initial payment I made and they tried to tell me it was going to pro-rated. I paid over $530 to get denied and no work done to my vehicle to be told I would be pro-rated $180 check in the mail that would take six weeks to arrive. That is flat out robbery. They didn't complete anything for me and now want to refuse to send my full payments back. I urge everyone to stay away from Endurance Warranty Services. There is currently a class action lawsuit out against them now for consumer fraud.
Reviewed Nov. 24, 2025
I am extremely dissatisfied with Endurance and want to warn other consumers about the misleading and inconsistent information I was given from multiple representatives. I purchased my 2011 Ram 1500 at 118,390 miles. When I bought the Endurance coverage, no one disclosed that I would need to drive a certain amount of miles before the policy would activate. That requirement only appeared after I tried to use the policy. Later, I was told by a representative that I needed to drive 3,000 miles before the contract would actually begin. My official activation mileage was set at 123,339, which I didn’t reach until months later. However, when I recently spoke with another rep, I was told I only needed to drive 1,000 miles, not 3,000 — completely contradicting what I was originally told. Their rules change depending on who you talk to.
Right now my truck sits at 124,652 miles — meaning I have driven only 1,300 miles under coverage. Despite that extremely low mileage and the steps I took to maintain the truck, Endurance still denied my transmission claim. To make matters worse, I had the transmission serviced at 123,084 miles, which was before I even reached the activation mileage they imposed. I did everything a responsible vehicle owner is supposed to do. Yet Endurance denied the claim anyway.
At this point, it feels like they make up requirements as they go. One person tells you one rule, another tells you something completely different. None of these conditions were disclosed to me at the time I signed up. And when you finally need the insurance you paid for, they move the goalposts and deny the claim. I am extremely disappointed with this company and how they handle customers. This experience feels deceptive and unfair, and I strongly advise others to think twice before trusting Endurance with their money.
Hi Lucas. We truly apologize for the confusion and frustration you have experienced with Endurance. Your feedback is invaluable, and it's essential for us to ensure clarity and transparency in the information our representatives provide. We understand how it can be frustrating to receive contradicting information about your coverage.
Given the specifics you've provided regarding the activation mileage and subsequent denial of your claim, we want to take immediate steps to address the discrepancies you encountered. We kindly ask you to reach out directly to our team so that we can thoroughly review your individual situation and work toward a resolution. You can contact us at feedback@endurancedirect.com, and we're committed to doing our best to rectify this for you.
Thank you for bringing these issues to our concern, and we assure you of our determination to improve and clarify our processes moving forward.
-The Endurance Team
Reviewed Nov. 24, 2025
This is by far the best gem known to warranty. They are professional and very willing to go over and beyond helping you. I appreciate them and recommend them without any reservations. Quick response. Thank you.
Hi Donna! Thank you for sharing your thoughtful feedback! We are thrilled to hear about your positive experience and look forward to continuing to provide you with the excellent service you deserve. If there's anything further we can do, please don't hesitate to let us know. We deeply appreciate your recommendation.
- The Endurance Team
Reviewed Nov. 24, 2025
Just joined today but everyone has been very helpful and knowledgeable. It seems to be the best extended warranty for the price. I hope I never have to use it but if I do I hope it's hassle free and dependable.
Hi Danny! Thank you so much for choosing us and sharing your initial impressions. We are thrilled to hear that you've found our team to be helpful and knowledgeable. We strive to offer the best value with our plans, and it's always gratifying to gather your positive perspectives. If the need ever arises for you to utilize your coverage, rest assured, we're committed to making the experience as seamless and dependable as possible. We appreciate your trust in us and are here for you anytime!
- The Endurance Team
Reviewed Nov. 24, 2025
Having settled on Endurance to manage my auto warranty, I've had quite the experience. My journey with them started some time back, and it wasn't until a cold January day in St. Louis that I truly felt their impact. My car, barely used at only 20,000 miles yet older, decided not to start on this particularly freezing day. Somehow, I managed to get it going and headed to Walmart, but when it died for good nearby, Endurance came through. They coordinated a tow to my regular dealership—a place where I'd previously purchased several cars —that fixed the issue once and for all. What could've cost me a couple of thousand dollars was reduced significantly due to Endurance's coverage.
Although, not everything with Endurance has been seamless. A communication slip-up about my payment date, which I'd arranged to be on the first of the month, nearly drove me away. It felt as though my initial proactive communication was ignored, which businesses can't afford if they plan on staying competitive. Despite this, their roadside service was impeccable: the assistance arrived swiftly in brutal weather, particularly standing out compared to other services I've encountered.
No paid incentives or similar have influenced my experiences or opinions about them. I'm partially satisfied, giving them a 4 out of 5, especially after weighing this payment confusion against their otherwise commendable reliability. I'm evaluating other options once my contract concludes because as they say, it's safer to keep a customer than try to secure a new one. Ensure communication remains clear and efficient—Endurance's service was a lifesaver that wintry day, but every detail counts.
Hi Sharon! Thank you for taking the time to share your experience with us. We are pleased to hear that our service was pivotal on that cold January day in St. Louis, notably offsetting substantial repair costs and providing timely roadside assistance. However, we're sorry to learn about the issue you experienced regarding the payment communication and the frustration it caused. We assure you that clear communication is something we continually strive to improve.
Your feedback about keeping that line open and well-maintained is invaluable. Should you need further clarification or assistance as you evaluate your options moving forward, our team is readily available to help. Thank you for acknowledging our positive impact while highlighting areas for improvement; both are crucial to enhancing our service experience. We appreciate your suggestion to stay aligned with customer needs and look forward to potentially extending the peace of mind that our services have offered.
Please don't hesitate to reach out should you have more insights or require assistance. Thank you for your feedback and for considering continuation. Your insights guide us toward providing superior service.
- The Endurance Team
Reviewed Nov. 24, 2025
After some research, Endurance Warranty seemed like the best option to ensure my vehicle is covered in case it breaks down unexpectedly. The process of signing up was smooth and straightforward; I simply made a call.
The protection specialist I spoke with was knowledgeable and answered all my questions without hesitation, even providing me with an accurate price quote right then and there. I was really impressed with his expertise and how he handled my queries. My coverage has already begun, and it's supposed to last for two, maybe three years.
If I had to rate just the sign-up experience, I would recommend it to friends quite highly. Moreover, if I decide to trade vehicles, I've learned it's a simple process to transfer the coverage—just a call to Endurance with the mileage and the new vehicle's VIN number.
The reason I found this coverage important was to maintain my vehicle’s performance and reliability. I would recommend friends or family to consider Endurance—it's worth checking out.
Hi Fran! Thank you for taking the time to share your positive feedback. We're absolutely thrilled to hear that your sign-up experience with Endurance was smooth and that our protection specialist was able to provide you with the assistance and expertise you were looking for. It’s great to know that you feel confident in the comprehensive coverage we offer and appreciate the simplicity of transferring your coverage if needed. We're grateful for your recommendation and are happy to have you as part of the Endurance family. If you have any thoughts or require assistance down the road, please don’t hesitate to contact us. We're here to ensure your satisfaction!
- The Endurance Team
Reviewed Nov. 24, 2025
I ultimately landed on Endurance Warranty after receiving a lot of junk mail when the warranty on my 2017 Santa Fe expired. I thought that would be enough protection since I hadn’t made any claims yet. I really haven’t needed to utilize the service at this point. Signing up involved calling their team where I had a conversation with an agent, although I can't specifically recall the details of the conversation.
One of the main reasons I decided to choose Endurance's warranty was predominantly due to ongoing issues with my Santa Fe’s transmission. Despite returning it for repair twice, the initial warranty didn’t solve anything and it eventually expired. This made me wary, and I opted for Endurance to cover future uncertainties. Otherwise, my first notions of Endurance were through commercials I heard on the radio promoting it in the Chicagoland area, which somewhat assured me of their presence and significance here.
While I haven’t used the services yet, I am contemplating adding my BMW to the same policy. Although my experience with using Endurance’s actual coverage is non-existent, their initial presence and options for warranty when mine expired led me to them. Overall, my interaction so far is primarily tied to the ease of setting up my coverage.
Hi Todd! Thank you for sharing your experience with us. We're happy that setting up your coverage went smoothly and appreciate you considering adding your BMW to your plan as well. It's important to us that you feel assured about your choice, particularly in light of past service warranty challenges you've faced. Should future issues arise or if you have any questions, please don't hesitate to reach out. We're here to help ensure your vehicles are covered and provide peace of mind. Welcome to the Endurance family!
-The Endurance Team
Reviewed Nov. 24, 2025
The experience with Endurance was smooth; communication was clear and there was no pressure. They explained the available plans thoroughly, detailing which were best for my vehicle, a 2020 Ram.
A significant aspect that impressed me was the knowledgeable representative who clearly discussed aspects like deductibles and plan details. I didn't feel upsold; instead, everything was transparent. When my vehicle faced an engine problem, the repair process was straightforward—Endurance handled the necessary payments, and I only covered the deductible for extra work I opted for. Even though a rental wasn't needed for the four or five days without my vehicle, it was good to know they offered this service.
I'd certainly recommend Endurance to friends or family, especially if their warranties are expiring. Getting their coverage should be a priority for peace of mind.
Hi Douglas! Thank you for taking the time to share your positive experience with Endurance. We're thrilled to hear how smooth and transparent your process was, from choosing a plan that suits your 2020 Ram effortlessly, to the positive repair experience you had. It's particularly gratifying to know our representatives have thoroughly explained the details without any high-pressure tactics. It's great to hear how Endurance took care of your vehicle’s engine problem and provided options just when you needed it. Knowing the details are presented clearly and reassurance with additional features is what we’re always hopeful for every client to feel. We truly value your recommendation and are here to assist should you or anyone in your family have additional needs in the future. Welcome to the Endurance family, and thanks again for choosing us!
- The Endurance Team
Reviewed Nov. 24, 2025
I had Endurance as my 3rd bumper 2 bumper warranty company on the same vehicle. I was very grateful knowing all the parts I needed were covered under my Endurance Warranty. There were items I wasn't sure if they would be covered and they were. The Customer Service is top-notch. They are very knowledgeable & very helpful with any questions you might have. I Highly Recommend ENDURANCE to EVERYONE. They were one of the best decisions I made concerning the LONGEVITY of my 2015 Honda Pilot. God Bless.
Hi Kevin! Thank you so much for sharing your glowing review of Endurance. We are thrilled to hear that our comprehensive coverage exceeded your expectations and that our customer service team could assist you effectively. It's great to know that choosing Endurance was such a beneficial decision for maintaining the longevity of your Honda Pilot. We truly appreciate your recommendation, and we remain committed to providing top-notch service to yourself and everyone you’ve reached out to. We’re here for you anytime—wishing you safe driving ahead!
- The Endurance Team
Reviewed Nov. 24, 2025
The set up was super easy and the manager over mine today Nov 24, 2025 was Katherine ** and she did a wonderful job. She was very easy to speak with. She clarify any questions.. She went over and beyond so I told her I WILL speak with family and friends to add them to my policy!!!!! Thank you so much Katherine **. You are awesome!!!!!
Thank you for sharing your positive experience! We're happy to hear that Katherine exceeded your expectations and made the setup process smooth and pleasant. It's great to know she effectively addressed all your questions and went above and beyond. Your kind words and intention to recommend us to family and friends mean a lot. We’re proud to have passionate individuals like Katherine on our team. Thank you once again for your support and enthusiasm!
- The Endurance Team
Reviewed Nov. 24, 2025
We thought it was something worth the monthly payment to give us peace of mind but we were wrong. Do not sign up if you have high mileage or commercial vehicle. They don't cover your maintenance or minimum common repairs. They are too technical with their process to cancel, etc.
Hi Khrystina. Thank you for sharing your experience with us. We're sorry to hear that your expectations were not met with our service, especially regarding coverage issues for high mileage or commercial vehicles. We aim to clearly outline the specifics of our coverage, and it's concerning if this information wasn't adequately communicated. Canceling should be a straightforward process, and we regret any difficulties you've encountered.
We'd like to better understand the issues you've faced and see how we can help make this right. Please reach out to our team directly via feedback@endurancedirect.com so we can discuss your specific circumstances and work towards a solution. Your feedback is valuable in helping us improve our service and offerings.
Thank you for allowing us the chance to address these concerns and assist you further.
-The Endurance Team
Reviewed Nov. 24, 2025
I’d give zero stars if I could. We signed up for this service thinking it’d be a good idea in case something happened and we needed repair work on our 2014 dodge ram 1500. You purchase the policy over the phone before ever seeing the contract that’s sent to you after you’ve already paid for it. Spent nearly $200 a month on this policy and then when I needed to make a claim they did everything in their power to not approve the claim. They had me drop my truck off to get diagnostics done but I was never informed that I would not be able to pick my truck up until they had an adjuster come out and if you pick your vehicle up before then it voids the claim so I was without a vehicle for nearly 2 weeks. When someone finally came out I was told I needed to get receipts for my last 3 oil changes which was stated in the fine print of the contract that like I said is only sent out AFTER you have already purchased the policy
I was able to go to the shop that I had the oil change done and have him provide me the receipts from the services but once turned in they told me that because they were handwritten they would not be accepted and that I would need him to print or turn them in digitally. I ran back and the shop owner was able to figure out emailing them in pdf form even though he normally doesn’t because he owns just a small mom and pop type auto shop. I turned in the digital receipts and was told they were accepted but they were waiting on an oil test the adjuster collected. They said it would take 24-48 hours to get the results but it ended up taking over a week after the adjuster was out. The oil test came back finally and it passed but then I was told that they could not approve the claim because of the handwritten receipts despite the fact I was told to provide new ones and was already told they were accepted.
This was pointed out to them. They changed it and said it was not accepted because they considered the truck a commercial vehicle because it has an advertisement logo on the window even though it is not a commercial vehicle and is not registered as one. It is a personal truck for personal use. They told me I could up my policy to cover it under a commercial vehicle so it would be approved for future claims even though IT IS NOT A COMMERCIAL VEHICLE but I would not be able to submit a claim for the work again for the same issue. If they weren’t going to approve it because of that or the receipts they could have informed me as soon as the adjuster came out and not had my truck held for an additional week and a half where I then had go without vehicle or pay to rent a vehicle for the extended time they held my truck for no reason.
They found anything they could to not approve a larger claim but they said they’d cover a smaller repair needed for $200 with a $100 deductible. Which is strange because if they couldn’t approve the larger claim due to the reasons they stated how were those things not an issue for the smaller one. Then when I chose to cancel my policy I was told I would have to have them send me cancellation forms that I would need to go pay to have notarized and sent back in for them to cancel. The company is a scam. Save the $200 a month you’d spend on the insurance and put it back for possible future repairs. I wouldn’t give this company a dime.
Hi Eleasha! Thank you for bringing these issues to our attention. We sincerely apologize for the frustrations you've encountered with your plan and the way your claim was handled. Your feedback is essential in pointing out shortcomings that we need to address. We regret the confusion regarding the receipt guidelines and the subsequent delays, as well as any miscommunication about the truck's classification. Our goal is to ensure our customers fully understand their contracts and receive consistent, reliable service when they face unexpected vehicle repairs.
We understand your eagerness to resolve these matters swiftly, and we'd like to assist you further. To properly address your concerns, please reach out to our team directly via feedback@endurancedirect.com so we can look further into your case and find a fitting solution.
Thank you for sharing your experience and helping us to improve our services. We aim to earn back your trust and show that we're committed to delivering value aligned with our promises.
-The Endurance Team
Reviewed Nov. 24, 2025
Today, I spoke with K. ** who was extremely helpful. I had a question about the 30 day/1000 requirement. She explained it in a way that made perfect sense to me. I think she is a treasurer at customer service and I will give her the highest rating. Thank you Ms **. You put my mind at ease.
Hi Donna! We're thrilled to hear about your positive experience with our team! It's great to know that our representative was both informative and reassuring, helping to clarify any questions you had regarding the requirements. Your appreciation for her service is deeply valued, and we'll make sure to recognize her efforts. We're always here to provide support and are grateful for your feedback.
- The Endurance Team
Reviewed Nov. 24, 2025
Since I don't plan on buying another new vehicle, I wanted to ensure coverage after my original warranty expired. When I reached out to Endurance Warranty, the customer service was top-notch. The representative who assisted me was very helpful, and I genuinely don't see any areas for improvement in the experience I had. Overall, my interaction left me satisfied, and I'd give them a solid rating.
Hi William! Thank you for taking the time to leave us such kind feedback. It’s great to hear that the exceptional assistance from our team met your expectations and left you satisfied. Our goal is always to provide top-notch service, and your words affirm us in those efforts. Should you have any further inquiries or require assistance down the road, we’re here whenever you need us. Thank you for choosing Endurance!
- The Endurance Team
Reviewed Nov. 24, 2025
After doing some thorough online research, I found that the customer reviews largely favored Endurance Warranty over other warranty firms. When I signed up for my policy, the customer service representative who assisted me was good, making the experience straightforward—nothing overly exciting but also nothing negative. Overall, it was a smooth experience.
Hi Thomas! Thank you for choosing Endurance and sharing your experience with us. We’re glad to hear that our customer service representative made the sign-up process straightforward for you. Our goal is to provide a smooth and hassle-free experience for all our customers. If you ever have any questions or need further assistance, please don't hesitate to reach out. We’re always here to help.
- The Endurance Team
Reviewed Nov. 24, 2025
I researched the different opportunities online, and Endurance Auto Warranty stood out as the best at the time. We've been signed up with them for about four years now and during that time, I've filed two claims. Both experiences were very successful, quick and easy. We had the repair shop take care of it and this convenience made the process seamless and timely.
Reflecting on my overall experience, if more people were aware of how straightforward dealing with them is, Endurance might become a more popular choice. The initial signup and interactions with their representatives were also positive enough for me to give them an excellent rating.
We've used Endurance for our 2017 Mazda 6 and the coverage has been exemplary. We opted for the Platinum plan and found the price quite reasonable. Although I'm not inclined to download many apps, I found their website extremely easy to navigate, enhancing my overall user experience.
Hi Johnny! Thank you for sharing your experience with us! We're thrilled to hear that your interactions with Endurance have consistently been positive and that our services have met your expectations over the years. It's great to know that the claims process was efficient and that you appreciated the convenience of working through a repair shop. We’re committed to providing exemplary coverage through our plans, which you’ve remarked on for their fairness in pricing.
Our team works hard daily to ensure our customers have access to user-friendly platforms and positive experiences with our representatives. We're happy to learn that you found our website easy to navigate, even without many apps. Your experience can help potential customers feel confident in choosing Endurance, and we're grateful for your feedback.
Thank you again for choosing Endurance to protect your 2017 Mazda 6. If you ever need assistance, please don't hesitate to reach out. We’re here to help!
- The Endurance Team
Reviewed Nov. 23, 2025
A trusted friend, a Command Sergeant Major in the Army, had an Endurance warranty for his vehicle in Oklahoma and highly recommended it to me. When I decided to sign up, the process was straightforward. I dealt with a very knowledgeable and courteous representative who took the time to explain every detail about the warranty coverage. His patience and the comprehensive breakdown of coverage options left a positive impression on me.
The standout feature for me was the mileage coverage. Having high mileage on my 2017 vehicle, I was pleased to find that Endurance offered the best coverage compared to other companies that continuously contacted me. I appreciate that the warranty extends as the mileage increases, providing ongoing protection.
Whenever I need assistance or have questions, reaching a representative is incredibly quick and simple, typically taking about a minute. They always have the answers ready, which instills confidence in their services. I'm glad to have such comprehensive coverage and pay the agreed amount on time every month. I also recommend Endurance to friends and family, including fellow truck drivers, because of their punctual, courteous, and thorough service. I've shared my positive experience, and I stand by the 5-star rating. Overall, my experience with Endurance has been exceptional, and I'm confident in their protection and support.
Hi William! Thank you for sharing your exceptional experience with Endurance. We are happy to hear how seamless the enrollment process was and that our representatives provided you with detailed and courteous service. We're proud to offer coverage that accommodates the needs of high-mileage vehicles and are glad it resonated with you. It's great to know that our prompt and prepared customer support has instilled confidence in our services. We sincerely appreciate your recommendations to friends, family, and fellow drivers. If there is anything we can do for you, please reach out. We are always here to assist and support you.
- The Endurance Team
Reviewed Nov. 23, 2025
I saw the television commercials and I looked up Endurance online. The representative offered me a compelling deal at the time and the sign-up process left a positive impression on me due to the professionalism of the representative. They took time to explain the policy thoroughly and addressed all my concerns, which ultimately convinced me to purchase it.
What most impressed me about the policy was its structure—I pay for 2.5 years but receive 4 years of coverage. This feature was significant for me as I wanted comprehensive protection for my upcoming trip next summer. Additionally, knowing that the engine and transmission are covered gives me peace of mind; those are the areas of my vehicle I am most concerned about.
Making payments for the coverage has been straightforward and not burdensome. I'd rate my experience with the sign-up process at a solid 4.
Hi Loren! Thank you for sharing your experience with us. It’s great to hear that the dedication and thoroughness of our representative made a significant impression during your sign-up process. We’re glad to know that the 4-year coverage option fits your needs and has given you peace of mind for your trips ahead. Providing a straightforward payment experience is something we strive for, so we're happy it worked effectively for you. If you ever have any questions or any way we can assist further, please feel free to let us know. Your feedback is highly valued as it helps us ensure continued satisfaction.
Thank you,The Endurance Team
Reviewed Nov. 23, 2025
My dealership regularly sends information about different services and Endurance was te one they’ve always sent out. I looked at a few others and I liked Endurance better. The signup process was enjoyable and the representative I dealt with was great. He took the time to listen to my questions before providing answers, making it easy for me to understand and explain everything to my husband. The automatic payment feature was another appealing aspect since it suits my busy schedule perfectly, and it's convenient not having to write checks.
The positive experience during the interaction sold me. Everything was explained clearly and thoroughly. This gave me the confidence I needed to make an informed decision about my coverage, which started back in August. Furthermore, I wanted the coverage as security since I'm currently not trading in my car every two years like I usually do, so this warranty gives me peace of mind.
I've shared my positive experience with a colleague, who also decided to sign up, largely based on my recommendation. People should consider Endurance Warranty if they're in the market for such a service.
Hi Joanne! Thank you for sharing your positive experience with Endurance. We are thrilled to hear that our representative made the sign-up process enjoyable and informative. It's great to know that our automatic payment feature and transparent service provided the convenience and peace of mind you needed. Your decision to recommend us to your colleague speaks volumes, and we truly appreciate it. If you need any assistance in the future, we're here to help.
- The Endurance Team
Reviewed Nov. 23, 2025
We’ve had car warranties before and we saw a commercial on TV and checked out Endurance. We had them at one time and we sold the vehicle that it was on and didn't need it. We got another vehicle and we put Endurance on it just recently.
The sign-up process was straightforward, involving questions about vehicle specifics and mileage. The representative who assisted me was excellent, demonstrating professionalism and great knowledge about the product. What impressed me about their policy was its reliability, having used them before without any issues. I found them trustworthy and true to their word, which influenced my decision to return to Endurance.
Having this coverage is important to prevent unexpected and substantial out-of-pocket expenses. If I were to recommend especially in terms of the signup process, I'd rate it highly. My overall encounter with Endurance suggests that they are a reputable company that fulfills their promises.
Hi John! We’re happy to hear about your positive experience with Endurance. Thank you for trusting us once again and for highlighting the straightforward signup process and the professionalism of our representatives. We strive to provide reliable and comprehensive coverage to prevent unexpected expenses, and it's great to know that the trustworthiness of our plans influenced your decision to return. Your recommendation means a lot to us. If you have any questions or need further assistance, please feel free to reach out. We’re here to ensure your satisfaction.
- The Endurance Team
Reviewed Nov. 23, 2025
My past experience with Endurance was satisfactory, which made it an easy choice to stick with them for this vehicle as well. The sign-up process was smooth and without any complications. My initial interactions leave me quite assured of their services. So far, everything has progressed seamlessly and I'm satisfied with Endurance's services up to this point.
Hi Gary! Thank you for sharing your feedback. We're happy to hear that your positive experiences in the past made your decision an easy one this time around. It's great to know the sign-up process was smooth and you've felt assured with our service. We strive to make each of your interactions with us seamless. Thank you for choosing Endurance, and should you need any assistance in the future, we’re always here to help.
- The Endurance Team
Reviewed Nov. 23, 2025
All the mechanics in the area said that Endurance Auto Warranty was the best option to deal with for auto warranties. During the sign-up process, the representative who assisted me was very nice and accommodating, answering all my questions thoroughly. What impressed me most was how understandable he was, making the whole process smooth and easy.
I opted for their full coverage, which means my car is protected from bumper to bumper. Setting up with Endurance was straightforward and people should consider it.
The pricing for Endurance was fair and rate it 4 out of 5. The app and website were incredibly easy to navigate, deserving of a 5-star rating, as well as the customer service. Overall, my experience with Endurance has been very positive.
Hi Edward! Great to hear you had such a positive experience with Endurance! We're thrilled that our team made the sign-up process smooth and that the coverage options and support met your expectations. We greatly appreciate your feedback on our pricing, customer service, and easy navigation tools. Thank you for choosing Endurance, and please know we're here should you ever need assistance or have any more questions.
- The Endurance Team
Reviewed Nov. 23, 2025
I signed up for Endurance Auto Warranty about two to four months ago and when I filed a claim, everything went well. Although my car was at the dealership for a week, I was quite satisfied with the process. In terms of coverage, the warranty seems satisfactory, and I would rate it highly for that. The cost is decent, perhaps a three or four out of five, but overall, my experience so far has been positive.
Hi Roger! Thank you for sharing your experience with Endurance! We're happy to hear that the claim process went smoothly for you, even though your car was in the dealership for an extended time. We're committed to providing satisfactory coverage, and it’s great to see that you've found value in it. Should you need further assistance or have any questions in the future, please feel free to reach out to us. Your positive feedback means a lot to us, and we appreciate your rating!
- The Endurance Team
Reviewed Nov. 23, 2025
I bought a new vehicle and needed coverage. I had a previous experience with Endurance through another van I owned, but I canceled the service that time around. When that van required repairs, I realized the mistake I made by not keeping their warranty active. Now with my new vehicle, which my mom recommended I get coverage for, I reached out to Endurance again. I did thorough research this time and learned they are a third-party warranty provider. Initially, I had some reservations because a few shops didn't accept them. However, a dealership reassured me that they have had no issues with Endurance, affirming their reliability, which calmed my concerns.
One of the standout features of Endurance that impressed me was the ability to go through a dealership for repairs with confidence in their OEM parts, rather than aftermarket ones, that previously tended to cause issues with my other van. Moreover, the representative I interacted with was knowledgeable and professional, enhancing my overall experience. I'd strongly advise friends or family to get coverage through Endurance. It’s better to spend a bit more for quality assurance by agreeing with their service, especially with the major component coverage they offer.
Hi Michael! Thank you for sharing your thoughtful review with us. It’s amazing to hear that you chose to return to Endurance after previous experiences and thorough research of our services. Ensuring quality coverage that's integrated smoothly with dealership repairs is very important to us, and we believe relying on OEM parts truly adds to the reliability you're looking for.
We’re also pleased to note that you found our representative knowledgeable and reassuring, contributing positively to your experience. Your encouragement to recommend Endurance to others is greatly appreciated, and we’re committed to upholding the standards you've found value in.
If you have any further feedback or questions in the future, please don’t hesitate to reach out. We’re here to provide you and your loved ones with protection and peace of mind for your vehicles.
Thank you once again for entrusting Endurance for your coverage needs.
-The Endurance Team
Reviewed Nov. 23, 2025
When I signed up for my Endurance policy, the customer service representative was professional and helpful, ensuring my queries were addressed efficiently. Everything went smoothly, and I felt well-supported during the process. The overall experience left me confident and satisfied with my decision to choose Endurance Auto Warranty.
Hi Albert! Thank you for sharing your experience with us. We're happy to hear that our customer service team was professional and met your needs effectively. Your satisfaction is our top priority, and we are so glad to hear that you feel confident with your decision. If you ever have any more questions or need further assistance, please do not hesitate to reach out to us. Welcome to the Endurance family!
- The Endurance Team
Reviewed Nov. 23, 2025
After a bit of research, I found myself going with Endurance Warranty for my vehicle's protection. I first encountered them through TV commercials and recommendations from our usual service place, Delta World Tire, where they highly praised the company’s offerings. I had prior experience with other warranty providers like CarShield and another unnamed company. While CarShield was adequate initially, I started hearing unfavorable things about their inability to pay claims. This prompted me to look elsewhere, as the unknown company's deductible was unexpectedly high at $200.
What truly attracted me to Endurance was their no-deductible policy, which was a game-changer for me. The representative who signed me up was exceptionally friendly and confident, accurately reflecting the transparency of their service. They've been consistently upfront, which stood out to me as a huge positive.
We've had the warranty for about three to four months now, and communication has been stellar. Whenever I encountered confusion, they seamlessly redirected me to someone who could help. Our first claim was a couple of weeks back for an oil leak in my husband's truck. Cannon Ford, the dealership, managed the repair and worked directly with Endurance. They took just two days to address the issue, which was quite efficient.
Being a long-time user, I can proudly say I am very satisfied with Endurance—and I’d rate them highly, too. This coverage was crucial for us since our vehicle's original warranty had expired. I would definitely recommend Endurance to friends or family, advising them to protect their vehicles after the official warranty lapses as it's a cost-effective safety net.
Reviewed Nov. 23, 2025
The Endurance representative who helped me was fine and did their job efficiently without any issues. However, the constant offers being sent to me now for signing up at a lesser price than my original contract is very confusing and frustrating. It seems to be a repetitive marketing tactic directly from the company.
Hi Judith! Thank you for sharing your experience with us. While I'm glad to hear our representative was efficient and met your needs, I apologize for any confusion caused by the offers you've been receiving. We take feedback seriously and appreciate you bringing this to our attention. We're committed to ensuring clarity in our communications and improving our processes. Please don't hesitate to reach out to our team directly if you’d like to discuss your concerns further. We’re here to help.
- The Endurance Team
Reviewed Nov. 23, 2025
I needed to protect my vehicle due to its age and I needed coverage in case of an emergency. I decided on Endurance after seeing their information and I worked with a representative to sign up. I was impressed with the process, however, there were things I wasn’t thrilled about. I never received a printed copy of the coverage details, and instead, everything was sent via email. Being someone who prefers tangible documents, this was a significant letdown for me. So far, I'm paying a considerable amount monthly, but have yet to utilize the service.
Hi Juanita! Thank you for choosing Endurance to protect your vehicle. We’re glad to hear that you appreciated the ease of the signup process. We'd be happy to assist you in obtaining a printed copy if preferred - please reach out to us directly via feedback@endurancedirect.com. Your feedback helps us strive for better customer experiences and we’re here to ensure that your coverage meets your expectations.
Should you have any questions or need further assistance, please don’t hesitate to reach out.
- The Endurance Team
Reviewed Nov. 23, 2025
Endurance promised to pay for all repairs, so I gave them a try. I wanted to ensure everything was in order for my policy because previously, my husband's warranty claim was denied due to incomplete paperwork. From the start, the representative who helped set up my policy was very knowledgeable and the sign-up process was straightforward. My policy covers our 2014 Ford Edge and the cost is reasonable. But their price could be a bit cheaper. Being the frugal one in my family, I'm always on the lookout for more affordable options. Other than that, I liked their mobile app, which I found very user-friendly.
Hi Deborah! Thank you for sharing your experience with Endurance. We are pleased to hear that our knowledgeable representative provided a smooth and straightforward sign-up process for your Ford Edge. We strive to ensure that our customers have all the information they need to make confident decisions. We appreciate your feedback regarding pricing and will certainly take it into consideration as we continually evaluate our offerings.
If there are other ways we can support you, please do not hesitate to reach out. Enjoy the added peace of mind your vehicle coverage offers.
- The Endurance Team
Reviewed Nov. 23, 2025
I'm happy with Endurance Warranty. My car has over 100,000 miles on it and it's a 2010 and the warranty that I bought when I got it had run out. After reviewing multiple providers, I chose Endurance as they met my needs best.
The sign-up process was straightforward—quick and easy without any hassles. Everything was well-explained, and I had no issues at all. Even though I haven't had to file a claim since joining them, I'm incredibly content with my decision to go with Endurance.
The entire experience has been satisfactory so far, and I'd enthusiastically recommend their services based on my experience.
Hi Kamara! Thank you for sharing your positive experience with Endurance. We're happy to hear that our straightforward signup process met your expectations and accomplished exactly what you needed. It’s great to know you’re satisfied with your decision to choose us, even before you needed to file a claim. We're here for anything you might need in the future, so please don't hesitate to reach out. Your recommendation means a lot to us!
- The Endurance Team
Reviewed Nov. 23, 2025
I gave Endurance Auto Warranty a chance by purchasing a policy through a dealer for our vehicle. In terms of customer service during the signup process, I found it to be satisfactory. I couldn't identify any areas where they could have improved the experience. While asked about the likelihood of recommending their service, I rated it highly.
Hi Larry! Thank you for sharing your positive experience with us. We're glad to hear that our customer service during the signup process met your expectations. Your recommendation means a lot to us, and we’re thrilled to have served you well. If you have any further questions or need any assistance in the future, please don’t hesitate to reach out. We’re here to help.
- The Endurance Team
Reviewed Nov. 23, 2025
I bought a used vehicle that didn't come with coverage and I wanted the peace of mind that comes with a warranty. After learning about Endurance through TV and online ads, it stood out as a solid choice. I consulted three different companies, and the positive experience of a friend who had smooth repair processes with Endurance solidified my decision. Signing up for the coverage over the phone was seamless. The representative was extremely knowledgeable and professional, surprisingly catching me a mere two days after purchasing my vehicle. He explained the policy thoroughly, outlining that I couldn't make claims in the first 30 days to avoid pre-existing conditions and provided the details of the payment plan.
I opted for automatic payments to handle my finances effortlessly, considering my limited income. There was no hassle, even when I had to make a repair just over two months after obtaining the vehicle. Presenting my contract at the repair shop was straightforward, and everything was resolved promptly. I wholeheartedly recommend Endurance to friends and family.
Hi Louis! Thank you for taking the time to share your terrific experience with Endurance. We’re happy to hear that our knowledgeable representative was able to assist you successfully and provide seamless support. It's great to know that transitioning to our plan has given you peace of mind and satisfaction, especially amid managing your finances. We sincerely appreciate your recommendation to your friends and family—rest assured, we are here to fully support you throughout your journey with us. Should you need any assistance or have further questions, please feel free to get in touch with our team.
- The Endurance Team
Reviewed Nov. 23, 2025
A trusted friend who owned an older car like mine recommended looking into an extended warranty. Then, my son-in-law had work done on his truck, and the repair bill was substantial, but his extended warranty didn't cover as much as he hoped. It was then that a shop manager, who had always seen the ins and outs of such policies, recommended Endurance. Knowing that an auto mechanic vouched for them, I dug into their satisfaction ratings online, which were impressive.
The sign-up process was surprisingly easy. I simply provided details about my car, like its year and mileage, and it was a straightforward process from there. Interacting with their representative was smooth and without any hassle. As retirees, my wife and I live on a fixed income and want to avoid financial surprises. Extended coverage brings us peace of mind. I'd also recommend Endurance to friends or family in similar financial situations and planning to keep their vehicles longer.
Hi David! Thank you for sharing your experience with us. We're pleased to hear that the sign-up process was simple and accommodating, which is exactly what we aim for. It's great to know that interacting with our customer service representative added to a smooth transition, giving you peace of mind with your extended coverage. We're happy that you have confidence in recommending Endurance to others based on your experience. Should you have any questions in the future or need further assistance, our team is here to help. Keep enjoying the stress-free driving experience!
- The Endurance Team
Reviewed Nov. 23, 2025
During my interaction with Angel—an agent from Endurance—I felt that all my questions were thoroughly answered, and the deal I got seemed fair. The enrollment was smooth and straightforward with no issues or complaints. I’m looking forward to seeing how the actual coverage works over time.
Hi Kare! Thank you for sharing your positive experience with Endurance and our agent, Angel. We're happy to hear that your questions were thoroughly answered and that you found the enrollment process smooth and straightforward. It's fantastic that you're satisfied with the deal you received, and we hope that as you experience our coverage, it continues to meet your expectations. If you have any future questions or need assistance, our team is always ready to help.
- The Endurance Team
Reviewed Nov. 23, 2025
Initially, I had a bit of a challenging time with my first claim. The policy at that time didn’t cover everything, which caught me off guard. However, for my second claim, things went much more smoothly. I simply took my vehicle to the dealership, received a diagnosis, and when I realized it was quite costly, the extended warranty came to mind. To my relief, the repair was covered. After a quick call to Endurance, they approved the fix, making the process very convenient.
Overall, talking with representatives was straightforward, especially after my first claim interaction where I didn't understand my warranty details fully. After revisiting the terms, I appreciated the clarity from their team. My subsequent dealings with them underscored the importance of being aware of coverage specifics.
Throughout my time with them, I’ve received dubious communications claiming to be from "Endurance," prompting necessary caution. Despite these scams, the genuine service from Endurance has continued to meet expectations.
In summary, based on my experiences, I’m inclined to recommend Endurance Warranty Services enthusiastically to others. They’ve proven to be a dependable option for those tackling the costs associated with high-end vehicles.
Hi Mr. Phillips! Thank you for sharing your detailed experience with Endurance. We're glad to know that your subsequent claim process was convenient and valuable. Although the initial experience was challenging, it is encouraging to read how our team's clarity on coverage reassured you. We'll continuously improve to protect against fraudulent communications and ensure your experience remains secure and positive. Your enthusiastic recommendation means a lot to us. We're happy to know that we offer dependable solutions to manage repairs on your high-end vehicle. Should you need any further support, please do reach out – we're here to help!
- The Endurance Team
Reviewed Nov. 23, 2025
The sign-up process with Endurance was straightforward. I called them while waiting in my car during my wife's doctor's appointment. The sales representative I spoke with was knowledgeable and low-pressure, taking about half an hour to go through everything. I was happy with the lower price compared to some other options and the comprehensive coverage they offered.
My coverage started about five months ago, and the approval was immediate once I agreed. I would rate the sign-up experience very highly, mostly because the representative was easy to talk to and wasn't pushy.
While I did file a claim once and it was denied — because it wasn’t covered under my policy — I understand that it went through the necessary process smoothly. I opted for this extended coverage because I have a car model I really like and they don't make it anymore. I plan to keep driving it for as long as I can, so having this warranty helps keep it in good condition.
What I would tell others about Endurance is how easy it was to communicate with their customer service. They've been polite and provided the information I needed to review, which left me with a positive impression overall.
Hi Steven! Thank you for taking the time to share your experience with us. We're happy to hear that the sign-up process was seamless and that our sales representative made a positive impression with their knowledgeable, low-pressure approach. It's great to see that you value the coverage afforded by our policies, especially as you plan to keep your beloved vehicle running smoothly. We also appreciate your understanding regarding the claim you filed, and it's great to hear feedback that highlights the ease of communication with our customer service team. Please remember, we’re always here to help whenever you need it.
- The Endurance Team
Reviewed Nov. 23, 2025
Getting signed up was a straightforward process. The simplicity and ease of interaction left no room for complications. Though I haven't yet filed a claim, leading me to hold back on a detailed recommendation, I’ll admit the sign-up experience was satisfying.
My Subaru Outback is covered under this plan, and while the pricing leans toward the pricier side, it felt justified based on what I read about similar plans. For customer service, I had an excellent experience. The representative I dealt with was efficient and supportive, deserving a 5-star acknowledgment for his service quality. However, in terms of pricing, I’d rate them a 4, acknowledging the cost might deter some, despite the comprehensive coverage offered.
Based on these interactions and the reassurance Endurance provides, I’d tentatively recommend them.
Hi Phillip! Thank you for sharing your detailed feedback and for choosing our coverage for your Subaru Outback. We're thrilled to hear you had a seamless sign-up experience and that our team provided excellent service — it's something we strive for with every customer. We acknowledge your thoughts on the pricing and appreciate your understanding of the value our comprehensive coverage represents. Should you have any questions or wish to share more feedback as you continue with us, we're always here to help. Your tentative recommendation is valuable for us, and we're grateful for the trust you’ve placed in us. Looking forward to continuing to meet and exceed your expectations.
- The Endurance Team
Reviewed Nov. 22, 2025
My interaction with the representative was a standout experience. She was very polite and explained everything clearly, making sure I understood all the details.
I learned that the coverage kicks in 30 days after signing up, although I can’t quite recall the exact length of the coverage, it might be around four years. The perks included with the program were attractive to me, like roadside assistance and the ability to choose any mechanic I prefer.
The sign-up process was seamless, so I’d confidently rate it highly. Whenever I needed to reach a representative, it was easy to get in touch with them over the phone, which was reassuring. Payments are straightforward too, as they’re automatically deducted from my account, which adds to the convenience.
I've been with Endurance for almost 30 days now, and I've appreciated how they treat their customers. If I were speaking to a friend or family member, I'd highlight how supportive and informative the communication has been with their team. Overall, I feel that choosing Endurance was a good decision for protecting my vehicle.
Hi Randy! Thank you for sharing your positive experience with us! We're thrilled to hear that our representative provided clear and courteous service and that you found our perks like roadside assistance beneficial. Our goal is to make the sign-up process as seamless and straightforward as possible, and we are glad this was reflected in your experience. It’s great to hear our approach to customer support meets your expectations, making you feel appreciated and informed. We're thankful to have you and are confident you'll enjoy peace of mind with your plan. Should you need any further assistance, please reach out—our team is always here to help!
- The Endurance Team
Reviewed Nov. 22, 2025
The setup process with Endurance was memorable and very thorough. The representative did an excellent job explaining the costs and contract details, ensuring I was clear on the coverage. I have my notes from that call and references, and I appreciate having kept a hard copy for clarity.
Despite not actively encouraging others, if someone asks about my experience, I would share that signing up was straightforward. While I don't exactly remember the plan's specific level, I do recall that it covers up to 48,000 miles, and I'm currently at 42,000. The cost does feel steep at $170 monthly, with an initial payment of $199.47 I paid last December. However, I presume coverage becomes accessible following that initial payment.
Overall, I'd rate my setup experience with Endurance Warranty as satisfactory and comfortable, granting them around a 5-star recommendation based on those interactions.
Hi Meg! Thank you for taking the time to write this thoughtful review. We're happy to hear that our representative could provide you with such a thorough and clear setup experience. It's important to us that our customers have a complete understanding of their coverage from the start.
We understand the concerns about costs, but we are here to ensure your peace of mind with our extensive coverage. If you have any questions about your plan specifics, feel free to reach us directly. Remember, we're here to support you!
All the best,The Endurance Team
Reviewed Nov. 22, 2025
My experience from signing up for Endurance Auto warranty was genuinely positive, largely thanks to the customer service representative, who was both friendly and helpful. Though nothing extraordinary stood out, the overall process was quite pleasant. Given how satisfactory the service was, I would definitely recommend Endurance Auto Warranty to others based on my experience.
Hi Dennis! Thank you for taking the time to share your experience with Endurance. We're happy to hear that you had a positive sign-up experience, thanks to our friendly and helpful customer service representative. We strive to provide our customers with a pleasant and seamless service, and it's rewarding to know we've achieved that with you. We appreciate your recommendation to others and look forward to serving you for any future needs. If you have any further questions or require assistance, please feel free to reach out to us.
- The Endurance Team
Reviewed Nov. 22, 2025
Not long ago, I decided to give Endurance Auto Warranty a try after seeing a commercial featuring Danica Patrick. At the time, I was already using a different service for approximately four years, which I had positive experiences with. However, after learning that Endurance offers a policy with a three-year limit, beyond which coverage continues without ongoing payments, I found it irresistible despite being a bit more expensive monthly. When I signed up, the customer service interaction was impressive—the representative was polite, helpful, and instilled a sense of trust in me. While I haven't yet had to use the warranty for any maintenance, I can’t think of anything Endurance could have improved upon in the sign-up process. Overall, I’m satisfied with my choice.
Hi John! Thank you for sharing your experience with Endurance! We're thrilled to hear that our protection plan options caught your attention and that you found our sign-up process seamless and reassuring. It's great to know that our team treated you with courtesy and could instill confidence in your decision. Even though you haven’t yet needed to use the coverage, rest assured, we're here if you have any questions or require assistance in the future. Enjoy the peace of mind that comes with being part of the Endurance family!
- The Endurance Team
Reviewed Nov. 22, 2025
Endurance's deal stood out as I compared it with what the dealership offered me for my 2015 Corvette. Specifically, Endurance had more appealing terms compared to the dealership, which quoted me $5000 upfront. With Endurance, I pay monthly installments and the coverage extends fully across the board, which seemed more feasible to me at the time.
An interesting benefit with Endurance is that if you sell your car within a certain timeframe, there's an option for a partial refund, and the last 18 months of your coverage are free. To utilize the service, you need to have it for at least a month with a 1000-mile usage. I did make use of the warranty once. I took my Corvette to the dealer without any issues, and they managed everything.
My overall experience has been stellar. I've already recommended Endurance to my friends as I'm very satisfied with the service and their customer support. The signup was seamless over the phone, and although I haven't downloaded their mobile app or extensively visited their website, the primary services have been great.
Hi Walter! Thank you so much for sharing your experience and for choosing Endurance for your 2015 Corvette's coverage. We're thrilled to hear that our plans and flexibility suited your needs and expectations. Your mention of selling options and having solid coverage validate the trust many place in us.
It's great to know that our process was straightforward and you stood by effortlessly as your Corvette's claim was professionally handled. Learning that you found sign-up without issues and our support team helpful further encourages our commitment to delivering excellent service.
We deeply appreciate your willingness to recommend Endurance to friends. If you decide to explore our customer portal or website features, or simply have further questions, please feel free to contact us at any time. Thank you for being part of the Endurance family.
- The Endurance Team
Reviewed Nov. 22, 2025
I picked Endurance Auto Warranty because I'd seen their advertisements on TV, and they caught my attention. The sign-up process was straightforward and hassle-free, which was nice. However, since I'm just starting with the warranty, the one thing I'm not fond of is the waiting period before all the coverage becomes effective. I understand this policy from their perspective, as many might immediately claim for existing issues and expect coverage, but it can be inconvenient for people like me.
Currently, my navigation system is down and they diagnosed it as needing a new satellite antenna, which would cost around $1000. Unfortunately, I can't leverage my warranty benefits yet due to the waiting time, but I chose to repair it without waiting because that's just the right thing for me to do.
Regarding the customer service, they were excellent during my sign-up, and I would rate them highly for that. As for the pricing, it seemed a bit steep. If I had to rate it, I'd say around a 3 or 4 because, while it provides peace of mind, it does come at a cost. Anyway, I'm hopeful that once the full coverage kicks in, the value will become more apparent.
Hi Reggie! Thank you for choosing Endurance and sharing your experience with us. We're glad to hear that the sign-up process met your expectations and that our customer service has been rated highly by you. We also appreciate your understanding regarding the initial waiting period and your decision to address your navigation system issue proactively. While we're sorry for the inconvenience, we believe the value of your plan will indeed become evident once full coverage takes effect. If you have any further questions or need assistance going forward, please know we're here to help.
- The Endurance Team
Reviewed Nov. 22, 2025
Endurance Warranty popped up online. My vehicle was getting up in some mileage, so I wanted to put it on some insurance. The signup process with Endurance was straightforward and free of any complications, which I truly appreciated. Unfortunately, I can't recall any specific details about my conversation with the representative as it happened quite some time ago, but I had no issues with them. What impressed me the most was the extent of coverage that their warranty provided. It gave me peace of mind knowing I had a comprehensive policy in case of any unexpected events. With my vehicle aging, extended coverage was crucial to avoid exorbitant repair costs.
Hi James! Thank you for sharing your experience with Endurance. We're thrilled to hear that our straightforward signup process and comprehensive coverage options brought you ease and peace of mind as your vehicle ages. Ensuring that our customers feel secure and supported is of utmost importance to us. Should you have any future questions or require assistance, please don't hesitate to reach out. We appreciate your trust in us and are glad to have you as part of the Endurance family.
- The Endurance Team
Reviewed Nov. 22, 2025
I used Endurance Warranty before, and I have a really nice truck that fit the requirements for the warranty. I deemed it a good idea to secure a warranty given the value of my vehicle. Being with Endurance since around 2015, when I initially had a Jeep covered by them, I've had a positive experience. My recent interaction with Endurance went well when I needed to file a claim, though I had the mechanics handle it. They impressed me with a quick turnaround, getting my vehicle fixed within a day or so without any delays related to Endurance. They've managed to maintain a level of fairness in their dealings throughout my time with them. Over the years, Endurance has handled claims efficiently, making the process smooth and satisfactory for me every time. Considering their consistent performance, I can't help but think positively about their service.
Hi Dean! Thank you for sharing your experiences after years of partnership with Endurance. We are happy to hear that you have had such a positive journey with us since 2015, spanning multiple vehicles. It's great progress to know that the claim filing process was seamless with a quick turnaround handling in facilitating your truck's repairs. Offering consistent, efficient service is always our aim, and knowing your experiences have been satisfactory over the years truly inspires us. We appreciate your feedback and for trusting us to protect what's valuable to you. Should you need assistance or have questions in the future, we're just a call away.
- The Endurance Team
Reviewed Nov. 22, 2025
My girlfriend had previous experience with Endurance Auto Warranty and when I signed up for my policy, the customer service was quite satisfactory. The representative who assisted me was quite helpful and did a great job setting up the policy. He made the whole process smooth for me, expertly addressing my concerns.
Overall, I was very satisfied and would recommend Endurance to friends and family.
Hi Michael! Thank you for sharing your positive experience with us. We're happy to hear that our representative was able to provide such effective assistance in setting up your policy and addressing your concerns. It's great to know you're satisfied and willing to recommend our services to friends and family. If there's anything else we can do for you or if you ever have questions, please don't hesitate to reach out.
- The Endurance Team
Reviewed Nov. 22, 2025
My sister has had Endurance for a few years and she suggested that I go with them. The signup process was straightforward; everything went smoothly, and all my questions were answered clearly. Receiving my contract and handbook was prompt and without any hassle.
I recently had to file a claim with Endurance, and the process was seamless. I went to an auto shop recommended by Endurance, and they handled everything. The communication between the shop and Endurance ensured that everything from pricing to coverage was taken care of efficiently.
While my overall experience has been positive, I did encounter a minor issue in the past regarding coverage details. Initially, I was informed that my tires were covered, but then I was transferred and informed otherwise, which was disappointing. However, other aspects of the service have been excellent, and I've found the price of the warranty to be quite standard.
In conclusion, I would recommend Endurance to anyone looking for a reliable auto warranty service due to the strong customer support and ease of filing claims.
Hi Linette! Thank you for sharing your experience with us. We're happy to hear that the signup was straightforward and your interactions with our team covered all the aspects satisfactorily. It's great to learn that your claims process was seamless and coordinated smoothly between the auto shop and Endurance.
We regret the confusion you encountered regarding your coverage details and appreciate your patience and understanding while resolving this minor issue. Ensuring clear communication and accurate information is important to us, and your feedback will help us improve.
We value your recommendation and are committed to ensuring you have reliable support and an excellent experience with our services in the future. Please feel free to reach out with any questions or for further assistance.
- The Endurance Team
Reviewed Nov. 22, 2025
After purchasing a used vehicle, I spotted Endurance during a commercial and decided to give them a shot. I figured getting extended coverage for my Mercedes-Benz GLS truck would be a smart move, especially since it's such a classy used vehicle. I specifically aimed for bumper-to-bumper coverage to ensure comprehensive protection. Endurance's representative was easygoing and quite knowledgeable about their warranty offerings. Coming from a customer service background, I can say that level of service is a bit of a lost art these days. I registered over the phone and the staff seemed well-versed in what their coverage entailed, making it a seamless experience. When it came to choosing where to service my vehicle, my mechanic assured me that they handled Endurance policies before, and their dealings had been impeccable with no reported pushbacks, which further boosted my confidence in my choice.
Hi Kevin! Thank you for sharing your positive experience with Endurance! We're thrilled to hear that our team delivered exceptional service and that you've had a seamless experience when getting coverage for your Mercedes-Benz GLS. It's great to know that your mechanic’s confidence in Endurance also played a role in affirming your decision. We’re committed to upholding the service standards that impressed you, and if you ever have further questions or need assistance, please feel free to reach out. Welcome to the Endurance family!
- The Endurance Team
Reviewed Nov. 22, 2025
My vehicle was coming off lease without coverage. Endurance had a fair pricing and a nice package that closely replicated the original manufacturer's coverage. So, I signed up with them. Everything was clearly explained to me and the representative covered the number of payments, what's included and what's not in the warranty, as well as details about the expiration and coverage mileage. My warranty includes the top-tier package with additional benefits such as roadside assistance and oil changes. The coverage is significant given the complexity of modern vehicles and the high cost of repairs. I'm particularly satisfied with the flexibility Endurance offers, allowing me to take my vehicle, a diesel truck, to any dealer rather than being restricted. This freedom ensures I can choose a service center adept at handling my specific vehicle needs.
Most of my interactions with their representatives have been pleasant, but I encountered an issue with an overly aggressive representative named Fernando in relation to a supposed late payment. Thankfully, that instance was an outlier; otherwise, the service has been good. When I experienced a noise issue related to an idler pulley, it was swiftly addressed at the dealer. Although I didn't receive a loaner during the 2-3 days the vehicle was with them, the claim's handling was smooth and satisfactory. I'd confidently share my favorable experiences with friends or family considering Endurance.
Hi Anthony! Thank you for taking the time to share your experience. We're happy to hear that our coverage closely met your needs and you appreciated the flexibility of our plan, especially with its significant benefits like roadside assistance and maintenance inclusions. We apologize for any inconvenience with the representative encounter and assure you this is not typical of our standard service, but we're grateful for your understanding. It’s great to know the noise issue was resolved effectively. Your willingness to recommend our services is a wonderful validation of our efforts to deliver excellent support. Thank you for being a part of the Endurance family, and for choosing us for your vehicle's protection needs. Please don’t hesitate to reach out if we could be of any further assistance.
- The Endurance Team
Reviewed Nov. 22, 2025
My previous contract from the auto dealership was not adequate. I was directed towards Endurance, and the signing-up process proved to be simple and straightforward. I haven't received my card in the mail just yet, and I'm eagerly awaiting the end of the probation period to fully validate the coverage. So far, there's nothing specific I'd want done differently with their signup process as it met my expectations. Overall, I'm optimistic about moving forward with the services Endurance provides.
Hi Tyrone! We're grateful for your feedback after transitioning to Endurance from your previous contract. It's great to hear the signup process was straightforward for you. Please know that your peace of mind and satisfaction moving forward are very important to us. We understand you're eagerly waiting for any outstanding materials and the end of the probation period—our team is here should you need assistance at any point. Thank you for your optimism and outlook on our services. Your confidence means a lot to us.
- The Endurance Team
Reviewed Nov. 22, 2025
I have another year to pay off my vehicle, so I figured it might be wise to have some safeguard in place just in case something happens. I purchased an Endurance warranty and the representative who helped me sign up was incredibly patient and kind, spending more time with me than I expected. He explained that I didn't need the warranty since my car was quite new, but still helped me weigh my options without pressure. There was no mention of a mandatory waiting period for filing a claim, but I hope that whenever I need to use the plan, everything will be covered without any problems—in part due to the confidence he instilled in me during our conversation. He ensured I understood all the details rather than rushing through the process, particularly providing me comfort as an elderly customer. So far, I feel assured that if my car needs repairs, Endurance would smoothly handle it.
Hi Debra! Thank you for sharing your experience with us and considering Endurance for your vehicle protection needs. We're happy to hear about the excellent assistance you received from our representative, ensuring a thorough understanding of your options. We strive to provide comfort and assure coverage, particularly when addressing the unique needs of our customers. Rest assured, if you ever need to reach out, our team is ready to assist you promptly. We look forward to providing the support and peace of mind that you expect and deserve.
- The Endurance Team
Reviewed Nov. 22, 2025
I recently purchased a new vehicle and I figured an auto warranty might be useful down the line. From the various options, I ultimately chose Endurance Warranty due to positive reviews I read and I've been with them for about for 6 months now. The sign-up process was good and everything went smoothly.
Hi Lloyd! We're happy to hear that you've had a positive experience with Endurance so far, especially with the smooth sign-up process. We strive to make it easy and seamless for our customers from the start. Should you have any questions or need support going forward, please don't hesitate to reach out. Thank you for choosing Endurance, and we're glad to have you as part of our family for the past six months!
- The Endurance Team
Reviewed Nov. 22, 2025
The original warranty on my car had expired. Given we intended to keep the vehicle for a longer period, I thought it might be worthwhile to experiment with an extended auto warranty. After comparing various providers, Endurance Warranty stood out to me, especially due to its positive recognition in reviews and feedback. The sign-up process was seamless and straightforward. But I have concerns based on what their commercials seem to suggest versus the reality. While advertisements often claim that repairs like a $14,000 engine replacement "didn't cost anything," the truth is customers do have a deductible to meet, and they pay a monthly fee for the warranty service. Although, in the grand scheme of things, the deductible may seem minor, the portrayal strikes me as somewhat misleading.
Hi Fredrick! Thank you for sharing your experience with us. We're glad to hear that you found the sign-up process with Endurance smooth and straightforward. We appreciate your feedback concerning the portrayal of costs in advertising. Transparency is important to us, and we are continuously working to ensure that our communication aligns with the reality of our services. We value your insights and will pass them on as part of our ongoing efforts to enhance our offerings. If you have additional questions or need further assistance, please reach out. We’re here to help.
- The Endurance Team
Reviewed Nov. 22, 2025
I appreciate the option of paying monthly, which is more manageable than the hefty upfront costs many other services demand. Another great feature of Endurance is the ability to renew the policy when necessary, ensuring my coverage doesn't lapse unexpectedly.
I've had the opportunity to file a claim, and while Endurance's coverage promises were met, the process itself was frustratingly slow. It took them nearly two weeks to respond to the dealership, considerably delaying necessary repairs on my car. Better communication and quicker turnaround times for claim approval would vastly improve the experience. It was annoying not to receive any updates, nor was there a timeframe given for when decisions would be made, which only added to the inconvenience.
Despite these issues, I still hold Endurance in high regard, particularly because of the thorough explanation provided by Ken, their representative. His guidance made the initial setup smooth and informed. I would still recommend their services, with the hope that they enhance their responsiveness in handling claims.
Hi Peter! Thank you for sharing your experience with us and for acknowledging both the positives and areas for improvement. We're pleased to hear that you value the flexibility of our monthly payments and appreciate the ability to renew your policy as needed, helping you maintain continuous coverage.
We sincerely apologize for the delays you experienced with the claims process. Your feedback about the slow turnaround and lack of communication is invaluable, and we are taking it seriously. Please be assured that we're working diligently to enhance responsiveness for a smoother process in the future.
It’s excellent to know that Ken provided you the thorough guidance needed during your initial setup. We are committed to providing the best support to all our customers and are grateful for your understanding. We truly appreciate your recommendation and look forward to continuing to serve you with the quality care you deserve.
If there's anything further we can do, please don't hesitate to reach out to our customer support team.
- The Endurance Team
Reviewed Nov. 22, 2025
I liked Endurance's competitive pricing and the comprehensive coverage they provide. Their plans cover more components than other companies I looked into, and the option to pay monthly was a significant advantage for me.
Setting up my plan was a straightforward process. The rep who assisted me was excellent—he didn’t pressure me into anything. My coverage through Endurance is bumper-to-bumper, so I feel secure knowing that my 2017 Chevy Traverse is well protected.
Hi Rose! We’re happy to hear that you’re pleased with your Endurance plan, especially its competitive pricing and comprehensive coverage. It’s great to know that our representative provided a pressure-free experience while assisting with your plan setup. Ensuring peace of mind, particularly with our end-to-end coverage, is something we strive for each day. Thank you for choosing Endurance for your 2017 Chevy Traverse, and please don’t hesitate to reach out if you need any assistance in the future.
- The Endurance Team
Reviewed Nov. 22, 2025
I like Endurance's online sign-up option. The process of signing up online was straightforward and easy.
My experience has been good so far, and I'd recommend it to friends based on the easy setup process.
Hi Linda! We appreciate your positive feedback on our online sign-up process! We're glad that it was straightforward and easy for you. Thank you for choosing Endurance and for recommending us to your friends based on your experience. If there's anything else we can support you with, please feel free to reach out. We’re here to help!
- The Endurance Team
Reviewed Nov. 22, 2025
Setting up with Endurance was straightforward, as my representative clearly explained the coverage and costs, despite my car being a salvage vehicle, which made the cost slightly higher. Everything was handled over the phone, making it really convenient.
When it came to using my warranty, I encountered a small challenge in finding a shop that accepted it. But after visiting AutoZone, I was directed to a repair shop that did, and fortunately, Endurance covered most of the bill before I even picked up the car. I did contribute a portion to the costs, and while I felt like they could have paid a bit more – about $1,400 out of a $2,000 bill – everything worked out in the end.
Overall, I was quite satisfied with their customer service and experiences, and would highly recommend them to others.
Hi Beverly! Thank you for sharing your experience with us. We're glad to hear that setting up your coverage was straightforward, and we appreciate your patience while encountering a bump in using your coverage. It's great that, in the end, you found a repair shop through AutoZone that accepted your plan, and most of the cost was covered before picking up your vehicle. We're always striving to provide our customers with satisfactory outcomes and are pleased to hear you are satisfied with our service. Your recommendation means a lot to us, and if you ever have more feedback or need assistance, please feel free to reach out. We're here to help whenever you need us.
The Endurance Team
Reviewed Nov. 22, 2025
I ultimately landed on Endurance after browsing online for a warranty provider. Surprisingly, I wasn't aware of other companies offering similar services, so there wasn't much comparison or competition. What really stood out to me was their honesty and straightforwardness, which is why I went ahead and purchased their warranty.
When it came to service, the initial setup process was smooth. The representative who assisted me was knowledgeable and made me feel comfortable moving forward with them. Upon needing to use the warranty, everything worked out very well. I took my vehicle to a Ford garage and the claim process was seamless. Endurance approved the claim quickly, and I paid my deductible without any fuss.
However, there were some drawbacks. I realized I never received a physical copy of my policy, which left me a bit uncertain about its specifics. While the process of obtaining service under my policy via the dealer was straightforward, understanding the details of what my policy included was another matter entirely. It was mentioned that I could possibly access my policy details via an app, which I hadn't tried yet.
On a positive note, despite Ford recalling my 2020 Transit van due to ongoing transmission issues, Endurance surprised me by covering part of the repair cost which I originally thought was questionable. They covered a transmission cooler, which was a part of the bigger transmission repairs.
In conclusion, while Endurance met my needs effectively, I suggest their transparency in policy documentation could improve. Overall, the coverage and support justified my choice.
Reviewed Nov. 21, 2025
After some thought, I picked Endurance for our vehicle warranty based on my husband's online research into the best warranty services. The signup process went smoothly from what I can recall, but I've had a stroke, so my memory isn't the best. Overall, the policy was appealing because it covered a broad range of issues, although not quite everything.
Endurance outlined that coverage begins after 30 days or 1,000 miles, lasting for four years or up to 219,000 miles. I found the payment process straightforward and would say it’s easy to handle.
The decision to get this coverage stemmed from traveling frequently and the unpredictable nature of car issues. Having recommended Endurance to a friend, I highlighted its affordability and ease of making claims if something goes wrong—plus, you can take vehicles to any service dealer.
I prefer taking my car to the dealership for service because they’ve been handling my oil changes and other maintenance. They know my car’s history, which adds peace of mind.
Overall, Endurance has proven to offer substantial coverage, making it worth a recommendation to others seeking reliable warranty protection.
Hi Rebecca! Thank you for sharing your experience with us. We're happy to hear that you and your husband found signing up for Endurance to be a smooth process, and that you appreciate the breadth of coverage available. It's great to know that the payment process was easy for you and that making recommendations to friends highlights our affordable and convenient service. Taking your vehicle to the dealership you trust ensures your car gets familiar and reliable care and allows you reassurance while on your travels. We greatly appreciate your recommendations and are pleased that you're finding value in your protection plan. If you ever have any questions or need assistance, please feel free to reach out.
– The Endurance Team
Reviewed Nov. 21, 2025
The customer service specialists are outstanding! Very professional, courteous and willing to go the extra mile to solve my issues and needs the first time. Endurance/Mepco insurance gives me peace of mind knowing that if I break down, run out of gas or even get stranded, I'm safe!! And that too is priceless!!
Thank you for sharing your positive experience with us! We're delighted to hear that our customer service specialists could provide you with exceptional care and a sense of security. At Endurance, highlighting that peace of mind at all times is our priority, wherever you might be on the road. Should you have any further needs or questions, we’re gladly here to help!
-The Endurance Team
Reviewed Nov. 21, 2025
We just used our Endurance Warranty for the first time. GREAT EXPERIENCE!!!! Process was very simple and painless....everything that was covered and repaired was done to our COMPLETE SATISFACTION!!! We will be recommending Endurance to all our family and friends. Thanks to ALL involved at the Endurance A-TEAM....GOD bless you and your loving families....AMEN!
Hi Daniel! Thank you for sharing your experience with us! We're happy to hear that your first use of your coverage was smooth and satisfactory. It's fulfilling to know the process met your expectations. We're grateful for your kind words and recommendations, which truly mean a lot to our team. Thanks again, and all the best to you and your family!
- The Endurance Team
Reviewed Nov. 21, 2025
I have had 2 claims for my 2019 GMC Sierra. I went through my local GMC dealer and Endurance covered my repairs with no issues. I have had other extended warranties and Endurance has been the best. I have recommended Endurance to family members and coworkers.
Hi Chris! Thank you for sharing your positive experience with Endurance. It’s great to hear that our coverage has met your expectations and provided the seamless service that you describe at your local GMC dealer. Your decision to recommend us to family and coworkers is the highest compliment we could receive. We’re here to assist you at any time should you have further needs or questions.
- The Endurance Team
Reviewed Nov. 21, 2025
This claim arose as an emergency that occurred when our daughter was en route to the airport to pick us up after our vacation. She had our vehicle towed to the dealer for repair. Fortunately, the repair was covered by our Endurance policy and was expedited in only two days. I was thrilled I had purchased this extended warranty policy for my vehicle. This company's policy covers much more than other companies. I highly recommend purchasing their coverage for your vehicle.
Hi Denis! Thank you for sharing your experience with us! We're happy to hear that your Endurance plan provided you with timely assistance and comprehensive coverage during your emergency situation. It's great to know that we could contribute to your peace of mind and that the process was efficient. Thank you for recommending our coverage to others. If you ever need assistance or have more to share about your experiences, we're here for you.
- The Endurance Team
Reviewed Nov. 21, 2025
I took vehicle to Tim Lally due to code reading VVT solenoid failure. They changed 3 of 4 solenoids which requires the top of engine being removed. I paid $100 deductible which was great. Then the next day code appeared again for that FOURTH solenoid, which I feel should have been changed with the others. So not only was your company charged, in effect, twice for a job that could have been taken care of while engine was parked, but I had to pay another $100. I called you and was told I couldn’t avoid another deductible. Even so, I’m not upset about the reasonable deductible amount…just should not have had to pay it twice for basically the same issue, thank you. All that said, I am VERY pleased with Endurance.
Hi Thomas! Thank you for sharing your experience with us. We're glad to hear you are happy with Endurance and we appreciate your feedback about your recent service visit. We understand how it would have been more convenient and cost-effective to address all affected solenoids initially. Our team is committed to making sure our procedures are considered and refined where necessary to prevent similar issues from happening in the future. Thank you for your valuable input, and for choosing Endurance. Please let us know if you need any further assistance.
- The Endurance Team
Reviewed Nov. 21, 2025
He had good customer service and was patient with me. And helped me with what I needed and I appreciate him being patient and being polite. Wish more people was professional and helpful like he was. I would recommend endurance
Hi Kelvin! Thank you for your positive review. We're happy to hear that you experienced such helpful and professional service. Our team prides itself on being polite and patient, and we're thrilled you would recommend us. Please reach out anytime we can assist further!
- The Endurance Team
Endurance Warranty Company Information
- Social media:
- Company Name:
- Endurance Auto Warranty
- Address:
- 400 Skokie Blvd.
- City:
- Northbrook
- State/Province:
- IL
- Postal Code:
- 60062
- Country:
- United States
- Website:
- www.endurancewarranty.com
Media
