Endurance Warranty Reviews

Read the small print in your contract and ask for a detailed explanation. Debunk the technical written jargon. Have them explain, in advance, WHAT IS NOT COVERED TO YOUR UNDERSTANDING. Disappointed and discontinued my contract. 8.65.

I saw the ad for Endurance on TV. I went with them, and the rep I worked with was very easy to understand. However, my payment is due on the 1st, and my card has changed, and they were not able to get the money. So I went on the website to contact them to explain, gave them my information, but the money still hasn't been taken out of my account. So I'm not sure what happened there.

My truck was six or seven years old. The warranty had run out. I decided I'd get Endurance because I watched the Danica Patrick commercial. The signup process was pretty easy. We didn't take very long. I only used Endurance one time and it was pretty seamless.

Endurance had a deal going on and I went with them. The signup process was great. Their representative was fine. They took me through the process. I'm the type of person that don't like to do a lot of talking and telling me all this stuff. They sent me all the documents and the pamphlets that I needed. They told me all that I could do and what they told me all what it entailed and everything that went along with it.

I bought an older vehicle with low miles, and I wanted to make sure it was covered because it's way out of warranty. I've had other vehicles that have broken down outside of warranty even though they have low mileage, and I was stuck with big repair costs. I looked at a couple of different providers but I liked the guys with Endurance the best. The rep was great. He explained everything briefly. He said the policy will start on April 24th, after my first month, and I can take it to the dealer if I want, or any places within the network. He also said I get roadside assistance and free tire and key fob replacement. I've made one payment, and it's easy. I just go to the website. There's a company that's financing it. So far, everything seems good, and Endurance covers a lot more than I would have thought.

I called Endurance and they gave me the best offer. The rep made me feel comfortable. The car is covered for everything if the car breaks down and it made me feel good. Endurance is gonna be there to help me out. People need to contact them.

For anyone else dealing with unpaid claims or hidden terms: Do not waste time arguing. Submit your timeline directly to your State Attorney General and State Insurance Commissioner to force an executive supervisor review. Avoid this company if your vehicle relies on modern safety sensors. My 2020 BMW X7 has been sitting at the shop waiting for 26 days because Endurance Warranty Services is forcing unvalidated aftermarket lower control arms onto my suspension under claim **. They are deliberately withholding active claim terms by refusing to put their proposed alternative part numbers or cost sheets in writing.

I truly appreciate Jessica ** for her thoughtfulness and understanding. For the information provided and no pressure. The wonderful courtesy.

I have had a great experience with Endurance, due to the recent economic turmoil, and being on a limited income I had to talk with a representative to see how he could help me figure out what I can do, he was able to get me back on track... I can't remember his name but he had the ability to work with me and make me feel better than I expected, I think he is a great asset to your company. Thanks very much for the help with my problem, only endurance can make a difference for sure. Thanks again.

They really trying to help with my problems.. She trying her best to help me keep they.

This company will do anything not to pay a claim. My car has been in the shop for three months! Endurance blows the shop off and stalls them. Then they claimed pre-existing condition and don’t want to do the repair. If they don’t repair soon the next step is a lawsuit! Avoid these guys!

Bought three policies for my family. My son had two issues. They did not pay on either of them. First was a harness and switch. They said they would cover the harness but not the switch, however the harness and switch are all one piece!!! 500.00, did not pay. The second was an axle problem. They went to the dealership to check the problem and said they found rust in the differential (which no one would be able to see or know because it's a closed system.) and they did not pay 8,000.00. Even a mechanic working on your car or truck would never be able to know that, even with the best of maintenance. And we do the best of maintenance on all of our vehicles!!!

This has been the absolute worst experience I have ever had with an auto warranty service. My car has been sitting at the dealership an entire month. Claim closed twice due to inactivity because of the lack of communication from this company! They have told numerous lies about communication with the dealership and also told lies about sending me emails requesting documentation and information needed for my claim. Never received an email requesting anything but the payment receipt that they send monthly when they take my money! After telling them I was at the dealership and proving that they never communicated with me or the dealership they hung up on me! I asked to speak with a supervisor, placed on hold after arguing with telling me they were going to tell me the same thing! It has been an absolute nightmare! If I could give 0 stars I would.

MY ACCOUNT WAS VERY PROFESSIONAL AND HELPFUL.. LISTENED AND DID A WONDERFUL JOB.

I got beat out of so much money, which was why I asked for a card and a booklet from Endurance. My reading and writing are not that good, and I wanted to make sure they were gonna be honest with me. I found out they were a real place and has a real business, and I went with them. The rep was patient and nice. I had to put the money on the card and come back, and he waited and called me back. When I walked in with the card, I handed him the card and I signed up, and I'm going to get my baby mama to sign up soon. I'm gonna be taking my car in to get it checked out and Endurance also gave me a mechanic to go to.

I researched four different companies, and Endurance seemed to be the best one based on what was covered and the deductible. I did the enrollment process online and it was relatively easy to choose the policy on my own. Getting the extended warranty was important because of all the components that are on vehicles nowadays. My wife and I are retired and we have a cabin that’s 350 miles away in the Nevada desert. We go there often and a breakdown while driving between here and there would not be fun. The payments come out of my account, and everything up until this point has been very simple. I hope it continues to be that way if I ever need Endurance.

When I called Endurance, I got a better price compared to CarShield. When I signed up with them, it was fine. The rep was very nice, and he explained things well to me. Very well-spoken individual. I haven't had to use it. But I would recommend it as of right now. Their website is fine. But a different outfit does their financing, and I had a little trouble getting on there, getting signed up as far as an account and establishing an account with a password. But I did, and I got it. They responded yesterday. It seems to be in order. As far as starting out, I'm satisfied.

I gave Endurance a call and got a good plan that covers bumper-to-bumper. I initially heard about them on the internet and when I reached out, the rep I worked with explained everything. He was polite and he told me he set everything up for my Ford Explorer. The whole process was easy. Reading all that stuff could get complicated, but I did the best I could.

I've just renewed my warranty with Endurance because I was with them already. The old one will expire in October. So it's supposed to pick up the new one this month. Endurance was good. I just had to take my car in twice already and they really came through for me for the things that I had to do. I had a thermostat that needed to be done, I had tires, and they really came through.

My car is getting older and I'm worried that things are going to start to go and it'll cost a lot of money. I decided it was better to have an extended warranty and signed up with Endurance. It was easy and convenient, and the guy was nice. He walked me through it and explained how everything worked. I liked the options that they had. People should get the warranty.

During my conversations with customer service, I attempted to obtain clarification regarding my claim status, coverage requirements, and the basis for the apparent denial of coverage. Instead of receiving clear answers, I was provided what appeared to be personal opinions and assumptions regarding “probability of failure” and alleged pre-existing conditions rather than a formal explanation from Endurance supported by the terms of my contract.

Canceled my contract but it was handled professionally and promptly..

This company is a complete RIPOFF. DO NOT WASTE YOUR MONEY. They wriggle out of every claim and they call and send mail constantly trying to get me to buy it again. NEVER. Horrible company, horrible service, always denying claims. My engine blew up in my 2017 Buick, which I had taken great care of, it was due to a faulty valve and they would not help me at all. I got ZERO from my claim and had to buy a new car and scrap the Buick. WORST company on the planet. Run by a bunch of scumbags and con artists.

Katherine should be starring in the new Wonder Woman movie. She is so awesome.

I saw the reviews for Endurance and they had good coverage and options. All the facts that the rep gave me were very detailed, as well as all the information about them and their policies. I got the Powertrain coverage and based on what people need, I'd refer them to different policies that Endurance has.

Endurance gave me just about everything I was looking for, like the rental car and roadside assistance. Also, the price is okay to me. It's good.

I've always had new cars. I worked for General Motors for many years and I could get new cars, but I didn't want a new car. I wanted a car for my business. So, I asked where I bring my car in who's been working on my cars for years what is a good, reliable warranty for my car because I know nothing. I've always had new cars, so I don't know how this car warranty thing works. He gave me three names and Endurance was on the top of it. I called them up and they were very pleasant. They set me all up and I had no problem.

I have a '23 Ford F-150 and I decided to go with Endurance for the price and what they cover. I shopped around and the pricing was fair. The rep was very knowledgeable of their product. He explained what they have to offer and what some of the other companies have to offer, and why Endurance is better. I did the bumper-to-bumper and I'm quite sure I'm going to deal right with the dealer from whom I bought the vehicle.

When I checked in before I even purchased Endurance, I called around the dealerships to see if they would accept Endurance, and it was one of them that the dealerships would. Endurance's rep was helpful and informative. I wish I could have lowered the price down. But I called and Endurance gave me a bit of a discount after the fact. So far, I used it once and had 100% satisfaction out of it. It was to do the rear wheel alignment.

I have had Endurance a few years back and would only recommend this company over any others. It’s nice to know that I have coverage for my car with NO cash out of my pocket. At 82 I pinch Pennies every month. Very friendly people and so glad to have them in my life again. Call them and save on big bills repairs.

I saw how much it costs when cars break down and you don’t have an extended warranty. My car is a 2019, and if a transmission or something else goes, the bill can be substantial. I compared three companies and looked at the coverage, cost and cost per coverage. The rep from Endurance was very professional and there was no hard sale. I asked straightforward questions on how long before the policy kicks in, what the policy consists of and the things you have to look for. He was very straight to the point and gave me the number to call if I have any general questions. And if they can't answer it, they said they have somebody who will. The signup process was super great.

I saw Endurance Warranty on TV and I knew I needed a warranty when mine was running out. Signing up was very easy. I've had three cars on Endurance. I'm down to one now. I don't have to pay for the actual repairs. Just the deductible. Get Endurance.

Endurance is rated number one. Their guy called me and worked everything out. I didn't have any problems with anybody. The guy explained everything and that was it. I signed up, and it didn't take long.

I was not aware until I signed up with Endurance that in their plan, they have a mileage in there, and then they've got an “and”, and then the “and” takes it out to what it would be in several months. That may work for a lot of people, but in my case, it works to Endurance's benefit and not mine. For example, they use my mileage right now, and then the “and” says that the mileage has to go to this point before they can do anything. But I don't drive that much. So, there's no mileage being racked up. I figured that if I worked with that plan or that type of thinking, if I had a problem, it would pop up for another six to eight months.

I paid for over a year Endurance monthly premiums which sounded fine. They told me it covered everything. The contract look like it does. I ended up having a $3000 bill on my 2010 Buick enclave in excellent condition. It just needed some plugs, some ignition work. Asked about air-conditioning leaks. They covered nothing. Zero. Nada! Terrible company. I’d be happy to talk to anybody about this. I would never trust them to cover my cars again.

Be sure to fully understand what is and what is not covered.

I have an older vehicle but it’s a luxury car so I needed an extended warranty. There were only three companies I know of and I was going to call Oxford as well, but when the rep from Endurance gave me the quote, she couldn’t hold it. And if I called back, it might be more. I didn't like that part. The rep claimed she gave me a good deal. But I wouldn't know if I can't compare to something else. I got Endurance anyway. She made me pay for it right then and I hope it was a good price because I wouldn’t know. Endurance should hold the price for at least 24 hours to let people weigh their options. Because it's like they're rushing me to get it without calling somebody else who might have given me a better deal.

The warranty on my vehicle expires this month, and I need another extended warranty on the car I purchased two years ago. I've always seen commercials for Endurance, and since I've always purchased an extended warranty when buying a car, I decided to go with them. Signing up went fairly well. The reps were very knowledgeable, explained the coverages, and sent me the information to review. The roadside assistance, rental vehicles, and other perks come with all the other coverages that I've had with my extended warranties. So, I had everything that was offered, and I wanted the same perks. The coverage was what I was looking for and I'm hoping everything goes well if I ever need to use it.

We're elderly and on a very fixed income. We figured it would probably be better to get a warranty right now because we have a lot of medical bills. Signing up with Endurance Warranty was easy. The man took time with me to explain. He was very nice. I'm just now eligible to start using my warranty. But everything I've had so far was very good. It is above board.

I've had Endurance for at least about five years now, even longer, and I’ve had a positive experience. I’ve had three minor claims, and they were paid promptly. The place that did the repairs took care of it and reached out to Endurance. There's very little difference in the prices between them and other companies, so it is what it is. But for what I got, it was fair.

Roseanna ** was a pleasure to work with. She is both knowledgeable and professional. She very efficiently guided me through the sale of the product that best fit my need. I look forward to working with Endurance. I will recommend you to family and friends.

I had a great experience today, I had some tough questions, and Gordan (hope I spelled that right) took the time to explain everything. I felt like he really wanted to make sure that everything was answered before the call ended. Great guy, great experience, thank you so much!

The person I talked to today was so kind and helpful. Thank you. Bob **

Terrorist company! Keep sending hundreds of unwanted emails! They do not give up! File complaint with FCC!

Just got Endurance. Great customer service. Price was right. Haven't really used it yet but so far it's great.

So far so good, great experience, would recommend to friends and family.

To put it as nicely as I can, I would not recommend this company at all. A repair was needed and the dealership recommended the Cam-Shaft/motor and both sides of the lifters be repaired, or the problem will get worse and be returned to the dealership mechanic. However, Endurance would not pay to make the total repairs because it was not worse at the time; instead, they did a partial repair anyway.

I bought a truck and the dealer offered the Endurance extended warranty. I’ve been with them for a little over two years and submitting a claim has been very easy and simple. I was very happy with them.

Signing up with Endurance took probably an hour. The process was easy. The guy who helped me was very nice. I may trade the car in, but they did say, “If you don't use it, you could get your money back.” I called for a couple of other things that I didn't understand, and everyone was nice.

We googled auto warranties, and Endurance came out as top one. We never even knew it existed. We called their number and got enrolled. It's a four -year program, and it's transferable to another car. It was an easy process. They just wanted the information of the vehicle. We bought another car, and we're thinking of putting it on Endurance, too. It gives peace of mind in case the car breaks.

My car is getting a little older and I'm a widow. So I needed an extended warranty n case anything happened. I mostly see the advertisement for Endurance more than the others and several people told me the other one didn't live up to what they said they would do. So, I decided to try Endurance. The sign-up process was fine. It just took a lot of questions, which was understandable. They answered my questions and I didn’t have any problems. The lady I talked to during sign-up was very nice and accommodating. She was trying to find something at a level that I could afford. So far, I haven't used the warranty but they sent me a letter saying they were going to go up on the price from what I signed up as.

I have three cars and a couple of them have CarShield. So, I'm already familiar with these warranties. My car is a 2017 and it doesn't have a whole lot of miles on it. I just wanted to make sure that I was protected in case something happens. You're better off having it and not needing it than needing it. The enrollment process was quick and easy. And it's a 40-month plan, but I only pay for 24 months. Endurance pays everything, which was why I was attracted to it. It’s about saving money. Auto repair is expensive.

I was looking for an extra warranty for a vehicle that I had just purchased, and I was doing a lot of researches online, and the number one reviews was Endurance. I went through six of them. From all the researches I did, everybody was saying that Endurance was number one in the warranty side. Everybody was talking about other companies being bad, and not wanting to pay when you go to the dealer to do repairs.

We've purchased this insurance, then on June 1st we canceled it. They said it would be 10 to 15 business days until I got my my refund. As of now I have not received the refund. It's been 13 days. I'm very upset with this company. Do not buy it from this company. Unless you going to stick with them if they treat their this customer like that what are they going to and how they going to treat other customers who are paying. All I want is my money back. I'm late on my rent because I took it out and now they won't give it back. It's a bunch of you know what. This is not a good company. I'm going to be writing more and more until I get my money

Johanna was great with answering my questions with detail and very fast service as well. They explained my coverage in detail and answered all my questions.

I bought an Endurance warranty for my 2020 Jeep Gladiator. I heard there was problems with their engines, so I thought I got it covered. Around 91,000 miles a started heating a ticking. I time it in to my mechanic and he found metal shavings and said I needed a new engine. Around $10,000. I had added a front leveling kit and 315 tires. The inspector came and looked at it once, didn’t hear back for a few days. Then he came back and took pictures of the jeep. They cashed the mechanic early the next week and they agreed it needed a new engine, but since they was a levelling kit and oversized tires, they Cancelled the contract. They said I had to have checked some 4x4 big when I signed up, and since I didn’t, it canceled the contract. We paid it for 25+ of the 36 months. Endurance are cheats and liars. COMPLETE WASTE OF MONEY!!!

Endurance Warranty is a good investment. I enrolled with a representative. It was simple. She was very good, knowledgeable, and helpful. I have a sports car and my engine is probably $$13,000. If I tear up anything I can get some help. I have bumper-to-bumper coverage. It will take care of everything. I hear people on TV saying that they got a new transmission or motor. They save 6,000. If all those things are true, you can't go wrong using it.

I got a warranty because my car's not getting any younger and I will not be able to afford the same expenses that I have for my car. I went with Endurance based off the idea that they might help me. I have placed a claim with them. The dealer did all the transactions. It went through pretty good, but it wasn't an expensive claim. I could have really paid out of my pocket, but they paid it because it wasn't expensive. If I got an expensive claim, I'm not quite sure whether they would pay it or not. I just hope I don't have to go through that.

So far, everything's been great with Endurance. When I signed up for it, they told me everything I needed to know. They answered all my questions. There was something about my rear axle transmission in my four-wheel drive truck. The Dodge dealership contacted them, and everything was taken care of promptly. They paid everything except for the deductible. I was without the vehicle for two days, but I have two other vehicles at the house, so I didn't need to rent anything. Endurance's claim process is great so far.

Signing up with Endurance was easy. The rep was great. He told me what was going to happen. My warranty ran out on my truck but now I have two to three years coverage with Endurance. They sent me brochures as well, and I read up on it. I'd recommend them.

I was impressed with the rep's etiquette with the customer service. If a friend needed a car warranty, I would recommend Endurance.

I picked Endurance Warranty because I know their name the most. I've heard of Endurance, and I heard of CarShield. They're the most famous ones. So, I felt the most confident with either one of those. Signing up Endurance Warranty was easy. The guy who I talked to was very nice. However, I turned a claim in and they wouldn't pay for it. It was a huge job. It’s $2,000, and it was for a radiator. I didn't know it wasn't in my contract.

Please avoid this company. They will find anything to deny a claim. My car started making noise so I brought in to the dealer on June 4th. The dealer called the warranty services and an inspector went to see it. They also took an oil sample. Now they are denying the claim because of an “exclusion”, which I think was made up. (Inspector is contracted by Endurance). The oil sample came up normal. If they knew about the exclusion, why waste time with an oil sample?

Extremely aggressive and deceptive marketing. I bought a car in Oct 2026 and I began receiving letters from Endurance implying that I would lose warranty coverage in a few months if I didn't agree to a price increase. The letters had my information and car information. The letter (picture attached) states, "After that date we will not be able to honor the service contract pricing designed specifically for your (MY VEHICLE)." This clearly implies that there was an initial service contract with Endurance. There wasn't.

Mr. A. ** provided me excellent service today. He was professional, friendly, knowledgeable, and extremely patient. It was a pleasure meeting him. Endurance is fortunate to have such an amazing CRM.

It's a scam. I been paying them long time and they turn down three times for my transmission.

I bought a Hummer from a car lot that used Endurance and I signed up. I used the insurance for a couple of years and then I tried another company, CarShield, but they didn’t hold up their end of the bargain, so I dropped them and went back to Endurance. I’ve only had one claim with Endurance. I called them and let them know I had an issue. I got a few prices and chose a shop I was comfortable with, and they gave me the lowest rate. The shop contacted Endurance and put the claim in for me. Once we got the quote and everything written up, the process was smooth. We called Endurance and they came out, investigated, and checked to make sure the claim was valid. Then it took about a week or two for them to move forward with the claim. I was very pleased with the outcome and the turnaround time.

James **

New to Endurance but feel as though the plan is right on for the 22 Malibu.

I had Endurance for the 5 months, paying over a $100 a month for a secure plus plan. I start to hear a sound on my car when I turned the wheel, took it to the Chevrolet dealership to check it, they said it was the driver axle, and front bushings. When the mechanic called endurance they told him it was not covered because the axle was leaking, SMH like why am I paying for an extended warranty for if nothing is covered even though my plan stated that the axle's suspension is covered.

I forgot the guy's name that helped me. He was outstanding and very patient. I had him going back & forth between 2 different vehicles trying to keep things straight. He was very professional & very patient as I had to place him on hold to call me back. Great service!! I got the extended warranty for my 2019 F250 & my 2021 Ford Explorer ST.

Endurance Warranty told me what they would help me with if something happened to my truck. It seemed legit, and it sounded good to me. The rep explained bumper-to-bumper to me before I decided. He also told me about transmission. He was knowledgeable about what he told me, was very courteous and I enjoyed talking to him. It was like we've known each other for years. If I were you, I would try Endurance because it sounds like it is something good to have. If it does what they said it would, it's worth it.

I worked with a guy who used to be an ASC-certified mechanic at a major dealership. And he's no longer a mechanic. I have my Equinox close to 90,000 miles, and I plan on keeping it. He suggested I get a warranty. And he listed Endurance and a couple of others. I did some research as well. I also called my dealership when I bought the vehicle, and they recommended Endurance too. I went with them, and the Endurance rep I talked to on the phone was very knowledgeable.

I bought a vehicle for my son. He's going to be a freshman in college, and I needed a reliable vehicle to get him around. I was calling other extended auto warranty providers, and the prices were competitive. I'm paying a couple dollars more with Endurance, but I had a really great conversation with their representative. He was awesome. He explained everything to me and was very detailed. He emailed me all information as well. It was a lot that I was able to revert back to some of the stuff he told me to get me up to date with how everything worked with the warranty. It was an excellent experience. I'd tell others to go Endurance, all day.

The enrollment process at Endurance was easy. They explained all the options and the packages. Endurance is a good company.

Endurance is good. If my car breaks down on the highway, I get towing, I get the reimbursement on a rental, and wherever the car is taken to, they'll take care of it from there. When I was signing up, I asked their rep when the policy kicks in. He said it would kick in after 30 days or 1,000 miles. I was also told about all the things they’ll cover.

The signup process with Endurance was very good. The guy that signed me up for it was very good. I would tell people I know to sign up for Endurance.

This is another typical after market warranty company, deny everything you possibly can for some bogus reason, and what is approved is so barely covered that it's not even worth the monthly payment. I do really believe, that if you put the money in savings you would pay for these warranties, you would save money in the end. A waste of your money. A waste of time for the repair facility you take it to. They claim that you are covered, but they don't even pay the amount they say you are covered for, some loophole they have about tax exemptions, and processing fees... Ridiculous.

Stay away. Is all they do is take your money and make excuses why they won't cover.

Nothing positive to say. The policy may cover 1001 items. None of which happened with my vehicle. In the end I spent over 8000 dollars for things that should be be covered. So be very aware.

The worst customer service experience I have ever had. I called Endurance to cancel my warranty coverage. Instead of respecting my decision, the representative repeatedly tried to pressure me into keeping the policy. I clearly stated multiple times that I wanted to cancel. Once it became obvious that I was not changing my mind, the representative abruptly hung up on me.

Polite and courteous reps, price was within my budget. And coverage was very adequate in meeting my needs. I liked the fact of unlimited mileage, and can be renewed at the end of contract terms. If service performance is as food as expected, I will continue to renew throughout the life of the vehicle.

We had a great experience with Tabitha. Very courteous and friendly plus very professional. Had the information on hand, to provide what we needed.

Very informative and helpful. Had several questions and were answered.

Joined and had the mileage requirement and 30 day wait period. Took my truck to a Ford dealer and they found an exhaust manifold leak. Endurance would not cover it due to it the manifold bring "warped". The service manager didn't understand why they refused to cover it as it was an exhaust manifold leak, no matter what the cause. I cancelled my Endurance contract but kept getting emails from Mepco, the finance company. I contacted Endurance again and they said that I needed to fill out and email a cancellation notice.

I had been getting advertisements in the mail and I went on Google and compared the differences. Based on what I had reviewed, Endurance was the number one warranty insurance company. When I called them, the reps were professional and went over things in detail. They were very patient with me and answered any questions that I had. Once I felt comfortable, I signed up, made my first installment payment, and things have been good so far. I got bumper-to-bumper coverage. I have a 2019 Jeep with 50,000 miles, which is low. But I just got it covered all the way, just in case. Had I called some other places, they would not have given me such a good policy, but they probably would have beaten the price.

I signed up for Endurance and I've just had it for around three months. Their sign-up process was very easy. So far, everything’s been fine for me.

I was at work and I was hearing all the warranty stuff come on while listening to the radio and I was like, "That's something that I should have." So, I called Endurance. I wasn't ready to jump into it right then and there. I just wanted to hear about it. The gentleman I was talking to was telling me about the scenarios and the benefits of having it and it seemed like a win-win kind of thing. I was trying to figure out how was I going to pay for it at first and scrambling my mind to figure out how I could do this. I told him I had to think about it. I have to find out how to put the payment down. It was a whole lot. He was so patient. He got back with me and we made it work. What stood out to me the most was he wasn't pushing. He was informative.

I have over 260,000 miles on my vehicle, and since I like it so well, I don't want to trade it in unless something major happens. I was thinking that if Endurance would be able to help me out with that, I would sign up with them and see what happens. The signup process was great, and the gentleman I worked with was very nice, professional, kind and gracious. The policy doesn’t kick in until about a month after I sign up, and the rep was very clear about that. Knowing Endurance and what they represent, I didn't have any questions. All my cares just washed away when I signed up.

I spoke with a family member and he said getting an extended warranty was a positive thing to do since I had a new vehicle and I didn't want to have any problems, and Endurance covers well. I kept seeing the commercials and decided to go with them. I hope they live up to their word, provided I need to use it. Signing up was good and the people were very pleasant and thorough about sharing everything with me. The transaction was pleasant and finance-wise, it is acceptable at this time. It was a very good experience.

I went through Ford to find out what a good Ford warranty was, and heard about Endurance. I had a good experience when I reached out to them. The rep was good, and we figured out right off the bat what I wanted and how I wanted it. Others should get the extended warranty from Endurance.

The Endurance rep did everything possible to give me the best deal. So, it worked out fine. He was very professional. Endurance did a great job.

I was getting a new car, and I started looking at the various companies that did warranties. It was important that I get one because of the cost of electronics and all the things in cars now. I looked at something online and filled something out, and I got a call from Endurance. It was the easiest to take because the girl told me that I had 30 days to decide. I signed up for it right then. I realized I could cancel in 30 days. The rep covered everything and she did all the talking. The price was a main concern. You're never comfortable with it and I’d like it to be nothing. I just liked what I was getting.

I have had Endurance for a year or so. I pay them $118 a month for bad service. My dealership told them I need a new transmission. Endurance said no, it didn't fail, only a part on the transmission failed and now I'm two weeks out from getting that piece fixed and my vehicle is back to where I started messed up. Mind you the dealership told them from the beginning once the transmission is pieced it will need a whole new one but Endurance didn't listen. They rather go a cheaper route in fixing your vehicle and you pay them thousands of dollars for nothing. I would appreciate if they would approve my new transmission already. I thought the customer was always RIGHT.

I've had Endurance for 2 months. I took my car to dealership and the dealer explained that the turbo was not performing. It needed a new turbo.. Endurance then requested a maintenance log off oil changes.. My car has been at the dealership for over a month, endurance is asking for the dealership to remove the turbo and tear it down to see what failed.. The dealership said that there is no dealership that tears down turbos.. They do diagnostic their computer tells them if it passes or fails and they replace the parts.. Endurance is not standing up to what services they promise the consumer. They request money and on the other hand provide you with the run around playing phone tag with no supervisor assistance.. This has been a horrible experience.. I'm contacting the BBB. This company is a scam..

The customer service was great. She was so helpful and kind and understanding. Couldn't have asked for a better experience with this company.

My vehicle has 88,000 miles on it. Since Endurance had a better review than other providers and they were recommended as the best company for extended auto warranties, I joined them a couple of months ago. Signing up was not very difficult at all and though I have not used the warranty yet, based on what I've read about it, I'm very happy with it.

My aunt had quite a few vehicles and claims and issues with various companies, but Endurance was the only one that she actually referred. My sign up experience with them was good. But one thing that threw me off was when I got the call versus me doing it online, I got a different price available online to what was being offered over the phone. So I told the rep, "Well, hey, I want that rate, whatever that is." He explained the difference between the years. Being a divorcee, I'm trying to make sure I can budget everything to make it work for me. But I was transferred and it came down to a $20 difference.

I had an auto warranty with a company. But after I read the policy, I realized I didn't like what the benefits were, or what all there was. I looked at other companies, and I looked at Endurance. I felt like it was more fitting for what I wanted. I went with them and the sign-up process was easy.

I was in a dealership in Arkansas, in the Hot Springs area, and I had SecureNet warranty from the dealership that I bought my Chevrolet from. As I was sitting in the lobby, a gentleman with Endurance at that Chevy dealership informed me that whenever my SecureNet warranty ran out, I should look into Endurance. After the SecureNet warranty ran out, they would not pick me back up because my truck was at 180,000 miles. So, I looked up Endurance. They called me right away.

Considering the age of my vehicle and my overall situation work-wise, it was a good idea to stay Endurance. When I talked to the person, it was very professional and upfront. He answered all my questions right away and was very knowledgeable. Endurance is customer-oriented. It gives me peace of mind that, if something goes wrong with my pickup, it's not going to be a financial burden for me. Though the price is a little too high, it's reasonable.

My friend put Endurance on my car. He paid for it. He did everything for me. Endurance is a really good warranty.

This is the worst company I could have ever purchased an extended warranty through. I have the company now for about 14 months, and within the last 14 months, they only approved two out of seven claims. They claim that if it's not specifically written into the contract, they will not cover a part. So if something in the engine goes, and it's not specifically mentioned, they will not cover it. So what on earth is an extended warranty for if they're going to continuously deny you.

I was told Endurance didn't go through a third party. I signed up but it seems they still go through a third party. I was lied to. The rep also lied to me about the rental car benefit. You gotta go through a whole charade before you can get rental car reimbursement. I got to send the invoice back to them and wait all night. They also capped me all the way down to get my little money.

My car is getting older, so I needed an extended warranty. I looked around in several places and I started seeing Endurance's commercials. I signed up. Since Ford told me about it when I was getting the car, I know they are a legit company. I just forgot to sign up for it when they were telling me about it, but when I did, my experience was wonderful. The person who helped me was really friendly. He went through all the steps and explained to me how everything works. Endurance is top of the line. My coverage is good and my experience has been wonderful. They are a company of their words. They're also using real people and not using actors and actresses to promote their company. Endurance is a great company to look into. They seem like an honest and trustworthy company.

I bought a newer vehicle, and I want to make sure I have coverage for the next several years. Endurance sounded pretty good. So, I went with them. Signing up with them was really easy. The rep I worked with was really good and very understandable. He knew what he was talking about and went through things really slowly and correctly. Endurance is a good company.

I saw Endurance on TV and I was looking for full coverage when I was getting things set up with the rep. I was satisfied with my experience. I used the extended warranty one time and it worked. Endurance took care of everything. I paid a big co-pay but they paid the biggest portion of it. Endurance is great and I’d recommend that people use it.

I had an older vehicle, and it's expensive to fix these cars. I needed some kind of insurance, and I chose Endurance. I had another friend who had it and told me that they were a good one to go with. I was thinking about CarMax and another one, but a couple of people also said that Endurance was good. Signing up was easy to do. I had it on my car for about nine months, and I let it go. But three months later, I got it again and kept it. I’d been paying for it ever since.

I kept getting emails from Endurance and I've been seeing different advertisements on TV. The car was getting up in age, so it was time to do something, and I did. I chose Endurance. Enrolling with them was quite easy and simple. There are some things that could happen to the car that may or may not have been explained or included in the warranty documents I received. But overall, it was informative. Its biggest benefit is protection against a high-cost repair. In case I don’t want this anymore, the process was explained clearly and how relatively easy it was to get out of it if I chose not to continue it. It's a nice premium each month. I'm retired and have a fixed income. So, you never know what might lie ahead, where we may have to adjust things here and there. Someone considering Endurance should look at the reliability of the company, what items are covered or may not be covered, and what costs could be saved with this type of coverage.

Endurance was easy to deal with and they have a fair price compared to dealerships. I checked with several of the dealerships as well to make sure that they accepted that warranty because that was one of my main concerns. When I signed up, the lady was very knowledgeable and helpful. She told me that it's a 48-month, 48,000-mile contract. I bought the warranty for my granddaughter. She's young and I wanted to make sure that she had something to cover her if she has issues with the vehicle she bought. She signed up for everything to make sure she had all her documents.

My sister said she had a great experience with Endurance Warranty. However, I felt I was pushed into getting it right then, which I would, but I wanted to talk to my significant other. I told the young man, “Let me call you back.” He said, “Oh, no. I can hold on.” Also, I never received anything. A month later, I got an email saying they want me to send a video walking around my vehicle. I said, “Why didn’t you ask for all that upfront? Why did you wait a month after I paid the first payment?” I gave them the VIN number, and they wanted me to take a picture of the car, and do a video walking around it. I didn’t have to do those. My sister never heard of it. That’s doing a lot. Other than that, I recommended Endurance to a friend.

This is the first time I've ever bought an extended warranty, and I would recommend Endurance. I've always believed that I didn't need one as I hadn't really needed one much in the last 65 years. But it costs so much to get cars fixed nowadays. They make them so you can't work on them anymore. All the electronics in them can cost a fortune. I felt I needed an extended warranty and when I looked on the internet, Endurance had one of the better ratings of all the companies. When I signed up, the fellow I talked to answered all my questions and gave me the information I needed. We had a good discussion and it wasn't high pressure at all. I've had a good experience with Endurance so far. After I signed up, I got another call from Endurance wanting to know how it went. However, I was hoping I would have the paperwork by now, but I still don't have it.

Endurance was recommended by my mechanic. The person that I spoke to at Endurance was terrific. The sign-up process was easy.

The rep that I talked to was very good. The sign-up process and dealing with her on the phone were smooth. It was easy. My experience with Endurance has been going smoothly. I saw my payment come out yesterday, so that made me happy.

Signing up with Endurance was seamless. The person that I signed up with was fantastic, explained everything, and had great customer service. He was patient.

I liked the coverage from Endurance. It's reasonable. The rep that I dealt with was nice, kind, and made everything understandable. Endurance is great. It's a good opportunity. You wouldn't be mad.

It seemed pretty easy to sign up with Endurance. I liked that they have their tiers of different coverage. I enjoy the peace of mind that I know that most things are gonna be covered. Even if they're not covered 100%, a large bulk of it will be.

Do not get this insurance because they never cover you; they just take your money and run. Their customer service is the worst; they never convert you, they just take your money and run

If I could give zero stars, I would. My experience with Endurance has been one of the most frustrating and disappointing customer service experiences I've ever had. They were more than happy to take my monthly payments, but when it came time to provide value or assist with resolving issues, the experience completely fell apart. The cancellation process is designed to be far more difficult than it should be. I was required to print forms, have them notarized, and mail them in just to cancel my coverage. There is no meaningful confirmation process, no transparency, and no way to know whether your documents were actually received unless you repeatedly follow up yourself.

They will review off flat out... You can pay for all of the exemptions as well lift kit, commercial use, etc... They will leave you high and dry and without a car.

I was very satisfied with the Endurance staff when dealing with my claim. They were very knowledgeable and kept me informed during every step of the process. I would highly recommend Endurance to my family, friends and acquaintances going forward. Thank you very much for a job well done. Doug H

Keith was very knowledgeable and professional in his discussions spoof the coverage. Spot on.

I almost cancelled twice but after a great conversation with my agent Courtney, I realized how great my coverage is at such a low monthly cost. I was also reassured to know my mechanic is available with my plan which is one of the reasons I wanted to cancel. Courtney was patient with all my questions and even walked me through my contact. I'm much more confident in my policy now.

When I talked to the Endurance rep, he asked me several questions and I answered them. The big deal was that I was fearful that a car that is now 12 years old would suddenly have a problem and I’d need it covered. The rep was very good. I wasn't about to turn it down, but the more he talked, the more convinced I became that this was the right move. He kept working with me to try and get the price down. We got it down to a fairly good price. It was probably more than I can afford, but I will figure it out. He was very good at what he does. The biggest benefit of the warranty is that the repair is there, for whatever it is.

I had an auto warranty that I wasn't treated right, so then I tried another one, but Endurance is not doing me right either. I had my car put in the shop back here where I was at and see if I had my reverse camera put on it. This is factory-equipped on my car and it was not working, but they told me they don't replace reverse cameras. They said it was in the contract, but I don't have any written contract to read. I've been with them about a couple of years or longer and I pay my money every month, but I'm not satisfied. That was my first time trying to use them and I don't think I was treated right at all.

My close family members recommended Endurance and the sign-up process was pleasant. Overall, it was simple and efficient, and I would highly recommend it.

I reached out to Endurance over the phone with a rep to get signed up. I was looking for full coverage. The representative I dealt with was very knowledgeable about the product. He was kind.

I was trying to get some bids in case something happens to the car. I went with Endurance and the rep was good. Signing up was not hard but I was looking at the price and it was $171 which is high. A lot of us is on a strict budget.

Endurance Warranty needed my VIN number, mileage, and what year my model of my car is. The gentleman was very knowledgeable. Every question I asked, he knew. He answered me where I could understand it and he was a good person to talk to. He gave me any discount that he could at the time. Every time you pay something, you're gonna struggle. But if you consider paying $1,500 or $100 to get your car fixed, which will you do? Paying the $100 would be easier than paying $1,500 or whatever you have to do to get your car fixed and that's a deductible that I had to pay to get it.

I had another car with CarShield, and I wasn't dissatisfied but Endurance offered a lower deductible and other benefits. I was impressed with the rep’s knowledge of the two products. I went for full coverage and the biggest benefit of having Endurance is the deductible and the number of claims you can put in. You don’t have to submit each claim separately. If you have an issue and go to a dealership or repair shop and they find five different things that need to be fixed, they’ll fix them all together.

My conversation with William ** was quite interesting. He made me feel comfortable right away. He answered all of my questions and then some. Was very explanatory about what your company is all about. I could go on but I've got to run. Thank you for giving me this opportunity to befriend a great new company that I've heard of for quite some time. Jennifer **

I have had this insurance over past 5 hrs. I had it on my charger and the covered the whole replacement of acting system. The my Dodge Ram truck had a faulty computer and they replaced ed it. Great service, outstanding company.

Endurance Car Warranty is a scam! Do NOT waste your time or money! I’ve had a policy with them for a year, my car’s transmission began giving issues, so naturally I contacted the warranty after my mechanic identified the transmission being the issue. Endurance’s adjuster was sent out a week after my car was sitting in the shop, they agreed with my mechanic (the transmission) and instructed my mechanic to charge me $1600 for a “teardown” to identify a “real” problem…. So basically, you all take my monthly payment for warranty coverage, but when an actual issue arrives, you want to find loophole ways of not repairing the issue you said you cover????? SCAM! We won’t even get into getting good customer service nor the cancellation issues!!!! What a loss!

The application process over the website was extremely helpful. When I had a question, I simply called their customer service line and was greeted by a true professional whom was able to provide any and all answers to my questions. They in fact assisted in finalizing the online application as we spoke. Gave me their direct number in the event that I needed any further assistance.

Signing up with Endurance was easy to do. The person was very helpful. I got two cars covered. They're both used cars and one's a new used car. So that covers it bumper-to-bumper and the other one covers the basic stuff.

I had Endurance on my vehicle that I had when I first bought it. I just signed up again. The process was very easy. I'm on the waiting period of 30 days. I haven't used it yet, but so far, so good. It was a great deal, and they gave me the greatest discount because I was a previous Endurance owner. So, I like that.

So far, I've had great service with Endurance. Signing up was great but they never sent me anything, so I called the other day and asked.

A lot of my friends directed me to Endurance. I signed up as well and my experience was excellent. I was told they have excellent service, and they would care of all my needs. The also explained the claims process to me. You are making the right choice when you choose Endurance. It's less headaches and less stress.

The lady from Endurance Warranty who I talked to was very thorough with the process with me. I had a negative attitude, as we do when we hear a lot of things. But she did a very good job of explaining how things worked, and it seemed it was something that was doable. My thinking was it was a bit over $5,000 over a seven-year period. I had thousands of questions. Because a lot of times, I trade in my cars, or I get rid of them and get another new one, and still have a lot of questions. But I thought the person that I talked to did a very thorough job of answering my questions and assuring me that Endurance is a better product. I have read over some things, and I feel it's a good program. I felt that the person knew about the product they were selling, enough to convince me to say, “Okay. I give it the 30-day trial,” and I'm still in that 30-day trial period.

My new car warranty just expired and I almost bought a new car, but I changed my mind. I looked for all the information I could find online about every provider and I chose Endurance. Starting the signup process was easy and I’m still giving them information, which I did yesterday, because they’re keeping track of my miles before the warranty kicks in. I had to send a picture, the VIN and they wanted to hear the vehicle run on a video, which I just finished this morning. They're doing it because there's no trust but I understand that.

Signing up with Endurance Warranty was straightforward and simple. Also, it was a lot cheaper than getting a warranty like that through the dealer with the same type of coverage. When we got this car, it would take the payment from a little over 300 a month to over 500 a month to have the coverage that Endurance has. When we test drove the car, it had a problem with the radio. Everything now has a touchscreen. Nothing’s simple anymore, but there were problems with that. And they had to reset it a couple of times. I said, “All right, we got to do something about this.” So, they included a high-tech warranty on it, which Endurance has anyway. So, I have a double high-tech warranty on it, because I know if that screen goes out, that's a couple of thousand dollars. We haven't had to use the warranty yet, thankfully. When I pitched it to my wife, I said, “Look, this is a no-brainer. We're buying a used car.”

My experience with Endurance was positive. I spoke with several customer service representative and each one was polite and courteous. Elizabeth in the payment department was really helpful and gave me options of lowering my payment she said I could ask for a discount which help a lot. Thank you, Elizabeth.

I was help with a very good accounted that was very patient with me and did a great job helping me out 💪.

Took my vehicle to the shop for oil change. Was told my pinion seal was leaking. They called Endurance and was told the seal was not covered. You can bet your bottom dollar if the rear end went out it would be my fault for not having the seal replaced. Not worth $147.00 a month.

Call Endurance Warranty. They’ll take care of you. Signing up with them was easy. I didn't have any problem. They answered all the questions I asked. I've got powertrain already. I was looking for bumper-to-bumper on smaller items that might come up now that my warranty has run out. The price is reasonable for the coverage. The only problem I have with them is I have to drive 1,000 miles before the coverage starts. But we probably drive 1,000 miles in a year.

It was easy reaching out to Endurance, and everybody was very pleasant. We could use the warranty after 30 days, and we have to have 1,000 miles beyond what we told them on the day we signed up. We haven't had a claim, and we haven't had our 1,000 miles in yet. We have 500 more miles to go because we don't drive a lot.

I was looking for a bumper-to-bumper coverage, and I went with Endurance. The gentleman that I spoke to was very knowledgeable and pleasant. He spent time and answered all my questions. He was able to answer the scenarios that I brought up to him. I did bring up every bad scenario that I had with the previous company, and I put it to him as a hypothetical because I didn't wanna get caught in the same thing. If he didn't know right off the top of his head an answer to give me, he put me on hold to where he found out what the answer would be, so that he could give it to me truthfully.

The signup process with Endurance was very good. They got good customer service. The rep walked me through everything on the phone. He gave me the best coverage I got. They even cover if you get a bad tire or if it can't be fixed, they'll replace it for free. He lowered my price, too. The deductible with CarShield was $200 but with Endurance, it's only $100.

I called Endurance and they had better rates than what I was getting. I then signed up for a full coverage for my 2015 Nissan Altima. The rep I talked to knew what he was doing and was very professional. I'd recommend them.

A representative from Endurance called and I told her I would get back to her. I did my homework on which one I was gonna choose, and I listed all of them closely, but Endurance stuck out a lot. When I decided to take them on, I called and by chance, I was connected to the same person who was trying to call me. It was a good conversation. We talked and laughed, and tried to figure out the plan that fit me. She discussed everything well. She got into comparison. But overall, it was a great experience. I got what I needed and at a price that was comfortable for me to pay. She got me other options with the policy and I'm pleased with it. I'm still in the transition, doing 30 days and 1,000 miles. But my experience with the person online and everything went very well.

I used to have a 2014 Chevy Traverse and the torque converter was going bad and I wasn't gonna keep paying for the car that I can't fix the torque converter without coverage on it. It cost almost $2,500. I went with Endurance, and the rep I worked with was good. She helped me out a whole lot, explained it, and what was included. My experience has been great. I’ve never had an issue.

Endurance is a horrible car warranty company! They will do everything they can to avoid paying for your repair. They are quick to refer you to the fine print where they have worked in some sort of angle to avoid paying. Wording that you would never think to look for if you're not an attorney. Their simplest "out" is if you did not follow EVERY maintenance step that is in your owner's manual. Miss one thing? You're 200 miles past? You're three weeks past? Gotcha! I will post this on EVERY review site I can find!

Best warranty ever. Helps to feel safe knowing I have them.

D. **

Customer service is far beyond excellent. They are very knowledgeable, and they communicate well.

Latrice was extremely helpful. She was cheerful, friendly, knowledgeable and a pleasure to talk to.

Kim was awesome! Very knowledgeable and helpful! Have been with Endurance for many years!

Gordon was very helpful and kept me updated as to what he was doing. And was efficient and professional.

My friend and I both bought policies for our pickup trucks about the same time this spring. Four months later my transmission failed and and Endurance inspector went to the dealership to verify the repairs. While there he noted that the tires (on stock wheels) were a larger size on the middle or aspect ratio than a stock tire asked about during enrollment. Same size tire, 20', same section width, 275, but the aspect ratio was greater. This was done for a set of new tires bought after the Endurance policy was purchased following a blowout on the highway. Based on this Endurance wanted to rewrite the contract to include the changed aspect ration that would include a new 30-day pre-claim period and invalidate the current claim repair. This was obviously the ploy we all fear when spending money on these policies that the company will weasel out of a repair based on a non-related (as verified by several mechanics) issue to the transmission failure.

I would never recommend this company to anyone. They lie about what’s covered on the warranty and don’t care about customer concerns. Do not get this company for your car coverage.

I was seeking out a service contract for a 2019 Ford Mustang that I was purchasing today. The representative was doing a good job discussing coverage and prices, and the quotes were very competitive. Then things started to go awry. The representative then told me that this price was only good for this phone call and he wanted me to pay for it now and then take the next 30 days to decide if I liked it or not, and that if I didn't like it, I could get a full refund. I told him I would like to take some time to discuss his plan with my wife, and that he could even call back in a little while, and we could make our decision then.