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Endurance Warranty Reviews

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About Endurance Warranty

Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.

Visit www.endurancewarranty.com
Pros
  • Six customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • No motorcycle or ATV coverage
  • Some complaints of denied claims

Endurance Warranty Reviews

Over 10k reviews since 2014

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    How do I know I can trust these reviews about Endurance Auto Warranty?
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    Page 4 Reviews 235 - 435
    Verified purchase

    Reviewed June 17, 2026

    The signup process with Endurance was very good. The guy that signed me up for it was very good. I would tell people I know to sign up for Endurance.

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    Verified purchase

    Reviewed June 17, 2026

    The enrollment process at Endurance was easy. They explained all the options and the packages. Endurance is a good company.

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    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed June 17, 2026

    I worked with a guy who used to be an ASC-certified mechanic at a major dealership. And he's no longer a mechanic. I have my Equinox close to 90,000 miles, and I plan on keeping it. He suggested I get a warranty. And he listed Endurance and a couple of others. I did some research as well. I also called my dealership when I bought the vehicle, and they recommended Endurance too. I went with them, and the Endurance rep I talked to on the phone was very knowledgeable.

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    Verified purchase
    CoverageTechMaintenanceStaff

    Reviewed June 17, 2026

    Endurance is good. If my car breaks down on the highway, I get towing, I get the reimbursement on a rental, and wherever the car is taken to, they'll take care of it from there. When I was signing up, I asked their rep when the policy kicks in. He said it would kick in after 30 days or 1,000 miles. I was also told about all the things they’ll cover.

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    Customer ServiceCoveragePriceRefunds & PayoutsMaintenanceBilling

    Reviewed June 16, 2026

    This is another typical after market warranty company, deny everything you possibly can for some bogus reason, and what is approved is so barely covered that it's not even worth the monthly payment. I do really believe, that if you put the money in savings you would pay for these warranties, you would save money in the end. A waste of your money. A waste of time for the repair facility you take it to. They claim that you are covered, but they don't even pay the amount they say you are covered for, some loophole they have about tax exemptions, and processing fees... Ridiculous.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Jennifer. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Coverage

    Reviewed June 16, 2026

    Stay away. Is all they do is take your money and make excuses why they won't cover.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Lawrence. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Coverage

    Reviewed June 16, 2026

    Nothing positive to say. The policy may cover 1001 items. None of which happened with my vehicle. In the end I spent over 8000 dollars for things that should be be covered. So be very aware.

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    Endurance Warranty
    Response from Endurance Warranty
    Tonette, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you, The Endurance Team

    Customer ServiceCoverageSales & MarketingStaffHonesty & Transparency

    Reviewed June 16, 2026

    The worst customer service experience I have ever had. I called Endurance to cancel my warranty coverage. Instead of respecting my decision, the representative repeatedly tried to pressure me into keeping the policy. I clearly stated multiple times that I wanted to cancel. Once it became obvious that I was not changing my mind, the representative abruptly hung up on me.

    This is completely unacceptable customer service. Customers should be able to cancel a policy without being pressured, argued with, or disconnected. The entire experience felt unprofessional and disrespectful. Based on my experience, I cannot recommend Endurance. If you value honest customer service and a smooth cancellation process, I would strongly consider other options.

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    Endurance Warranty
    Response from Endurance Warranty
    Hello Luiz, we would like to apologize for your recent experience. We pride ourselves on our customer service and high-quality standards. We would like to make things right. Please email feedback@endurancedirect.com and we will be in touch soon.

    Thank you, The Endurance Team

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    Verified purchase
    CoverageTechPriceStaffRates

    Reviewed June 16, 2026

    Polite and courteous reps, price was within my budget. And coverage was very adequate in meeting my needs. I liked the fact of unlimited mileage, and can be renewed at the end of contract terms. If service performance is as food as expected, I will continue to renew throughout the life of the vehicle.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your kind words, Donnie. We really appreciate you taking the time to share your experience with us. - Endurance

    Staff

    Reviewed June 16, 2026

    We had a great experience with Tabitha. Very courteous and friendly plus very professional. Had the information on hand, to provide what we needed.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Ben. We're happy to hear that our team provided you with excellent service. - Endurance

    Staff

    Reviewed June 16, 2026

    Very informative and helpful. Had several questions and were answered.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Joey. We're happy to hear that our team provided you with excellent service. - Endurance

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    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed June 16, 2026

    Joined and had the mileage requirement and 30 day wait period. Took my truck to a Ford dealer and they found an exhaust manifold leak. Endurance would not cover it due to it the manifold bring "warped". The service manager didn't understand why they refused to cover it as it was an exhaust manifold leak, no matter what the cause. I cancelled my Endurance contract but kept getting emails from Mepco, the finance company. I contacted Endurance again and they said that I needed to fill out and email a cancellation notice.

    They said that the representative that I spoke with initially, a month earlier, should have told me that and sent me the form, which never happened. This notice needed ending mileage and notarized. I sold the vehicle and did not have any information let alone having proof for the notary. They accepted the form without the notary and some information as I no longer had access to it. I'm totally disappointed in Endurance and question the company's integrity. I would not recommend this warranty company.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Jodie. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaffBillingRates

    Reviewed June 16, 2026

    I had been getting advertisements in the mail and I went on Google and compared the differences. Based on what I had reviewed, Endurance was the number one warranty insurance company. When I called them, the reps were professional and went over things in detail. They were very patient with me and answered any questions that I had. Once I felt comfortable, I signed up, made my first installment payment, and things have been good so far. I got bumper-to-bumper coverage. I have a 2019 Jeep with 50,000 miles, which is low. But I just got it covered all the way, just in case. Had I called some other places, they would not have given me such a good policy, but they probably would have beaten the price.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Lisa. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoveragePriceRefunds & PayoutsStaffBilling

    Reviewed June 16, 2026

    I was at work and I was hearing all the warranty stuff come on while listening to the radio and I was like, "That's something that I should have." So, I called Endurance. I wasn't ready to jump into it right then and there. I just wanted to hear about it. The gentleman I was talking to was telling me about the scenarios and the benefits of having it and it seemed like a win-win kind of thing. I was trying to figure out how was I going to pay for it at first and scrambling my mind to figure out how I could do this. I told him I had to think about it. I have to find out how to put the payment down. It was a whole lot. He was so patient. He got back with me and we made it work. What stood out to me the most was he wasn't pushing. He was informative.

    The signup process was great and easy. If your car warranty from the manufacturers is going out, don't hesitate to go with Endurance because you never know what may happen. I have the Elite package, and it has benefits on top of a benefit with that package there and it also cut my premium down. I felt assured that I was covered.

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    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed June 16, 2026

    I was getting a new car, and I started looking at the various companies that did warranties. It was important that I get one because of the cost of electronics and all the things in cars now. I looked at something online and filled something out, and I got a call from Endurance. It was the easiest to take because the girl told me that I had 30 days to decide. I signed up for it right then. I realized I could cancel in 30 days. The rep covered everything and she did all the talking. The price was a main concern. You're never comfortable with it and I’d like it to be nothing. I just liked what I was getting.

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    Verified purchase
    CoverageStaff

    Reviewed June 16, 2026

    I have over 260,000 miles on my vehicle, and since I like it so well, I don't want to trade it in unless something major happens. I was thinking that if Endurance would be able to help me out with that, I would sign up with them and see what happens. The signup process was great, and the gentleman I worked with was very nice, professional, kind and gracious. The policy doesn’t kick in until about a month after I sign up, and the rep was very clear about that. Knowing Endurance and what they represent, I didn't have any questions. All my cares just washed away when I signed up.

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    Verified purchase

    Reviewed June 16, 2026

    I signed up for Endurance and I've just had it for around three months. Their sign-up process was very easy. So far, everything’s been fine for me.

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    Verified purchase
    Staff

    Reviewed June 16, 2026

    The Endurance rep did everything possible to give me the best deal. So, it worked out fine. He was very professional. Endurance did a great job.

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    Verified purchase
    Staff

    Reviewed June 16, 2026

    I went through Ford to find out what a good Ford warranty was, and heard about Endurance. I had a good experience when I reached out to them. The rep was good, and we figured out right off the bat what I wanted and how I wanted it. Others should get the extended warranty from Endurance.

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    Verified purchase
    CoverageStaff

    Reviewed June 16, 2026

    I spoke with a family member and he said getting an extended warranty was a positive thing to do since I had a new vehicle and I didn't want to have any problems, and Endurance covers well. I kept seeing the commercials and decided to go with them. I hope they live up to their word, provided I need to use it. Signing up was good and the people were very pleasant and thorough about sharing everything with me. The transaction was pleasant and finance-wise, it is acceptable at this time. It was a very good experience.

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    TechPrice

    Reviewed June 15, 2026

    I have had Endurance for a year or so. I pay them $118 a month for bad service. My dealership told them I need a new transmission. Endurance said no, it didn't fail, only a part on the transmission failed and now I'm two weeks out from getting that piece fixed and my vehicle is back to where I started messed up. Mind you the dealership told them from the beginning once the transmission is pieced it will need a whole new one but Endurance didn't listen. They rather go a cheaper route in fixing your vehicle and you pay them thousands of dollars for nothing. I would appreciate if they would approve my new transmission already. I thought the customer was always RIGHT.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Lekeshia. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceCoverageTechSales & MarketingMaintenance

    Reviewed June 15, 2026

    I've had Endurance for 2 months. I took my car to dealership and the dealer explained that the turbo was not performing. It needed a new turbo.. Endurance then requested a maintenance log off oil changes.. My car has been at the dealership for over a month, endurance is asking for the dealership to remove the turbo and tear it down to see what failed.. The dealership said that there is no dealership that tears down turbos.. They do diagnostic their computer tells them if it passes or fails and they replace the parts.. Endurance is not standing up to what services they promise the consumer. They request money and on the other hand provide you with the run around playing phone tag with no supervisor assistance.. This has been a horrible experience.. I'm contacting the BBB. This company is a scam..

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    Customer ServiceStaff

    Reviewed June 15, 2026

    The customer service was great. She was so helpful and kind and understanding. Couldn't have asked for a better experience with this company.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Michael. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    CoverageTech

    Reviewed June 15, 2026

    My vehicle has 88,000 miles on it. Since Endurance had a better review than other providers and they were recommended as the best company for extended auto warranties, I joined them a couple of months ago. Signing up was not very difficult at all and though I have not used the warranty yet, based on what I've read about it, I'm very happy with it.

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    Verified purchase
    Customer ServiceCoveragePriceStaffRatesTransparency

    Reviewed June 15, 2026

    My aunt had quite a few vehicles and claims and issues with various companies, but Endurance was the only one that she actually referred. My sign up experience with them was good. But one thing that threw me off was when I got the call versus me doing it online, I got a different price available online to what was being offered over the phone. So I told the rep, "Well, hey, I want that rate, whatever that is." He explained the difference between the years. Being a divorcee, I'm trying to make sure I can budget everything to make it work for me. But I was transferred and it came down to a $20 difference.

    At this point, I had great customer service. Everyone was transparent and gave me the best deal that fit me. I had a great experience. But one thing that Endurance would want to make sure a person is aware of before anything happens is that they know before they say yes, there is a time limit or number of miles before the policy actually goes into place.

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    Verified purchase
    Refunds & Payouts

    Reviewed June 15, 2026

    My friend put Endurance on my car. He paid for it. He did everything for me. Endurance is a really good warranty.

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    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedStaffBillingRates

    Reviewed June 15, 2026

    I was in a dealership in Arkansas, in the Hot Springs area, and I had SecureNet warranty from the dealership that I bought my Chevrolet from. As I was sitting in the lobby, a gentleman with Endurance at that Chevy dealership informed me that whenever my SecureNet warranty ran out, I should look into Endurance. After the SecureNet warranty ran out, they would not pick me back up because my truck was at 180,000 miles. So, I looked up Endurance. They called me right away.

    The salesman was very helpful. He gave me a price on a 100,000-mile warranty. He was very knowledgeable. He was very confident in what he was selling. His confidence really had a lot to do with inspiring me. I didn't feel like there was anything shadowy about. The other thing was that his willingness to give me a payment plan over a course of time that I could pay so much money a month for three years to pay that amount for that warranty. So, if I only invested $300 and found out that this warranty wasn't what they said it was, then I could cancel that warranty, obviously, and I wouldn't be $7,000 invested. I would only be $300 invested. I like the payment plan option that they offered me. I also like the way that they did a 30-day period, so that gave them time to evaluate the condition of my truck. I didn't have to take it into a dealership. I didn't lose any time on the highway. They offered the 30-day waiting period before they were willing to invest.

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    Verified purchase
    Customer ServiceClaims HandlingCoverageTechPricePunctuality & SpeedStaff

    Reviewed June 15, 2026

    I had a really good experience with getting set up with Endurance. I had an extended warranty when I purchased my vehicle, but I was wanting to make some modifications. I had called my insurance up to see if they would be able to still cover me with the modifications I was looking to do. Unfortunately, they said they didn't have any kind of plan available. I had seen several commercials, and my girlfriend also had called Endurance. I was getting positive reviews about them, their customer service was really good, and they were very quick in their claim process, so I signed up. The woman that I spoke with when I initially called to set up my plan with them wasn't very pushy. She was trying to see what could work for me, and she made it very clear what my coverage was going to be, and what the cost was going to be on my end.

    I've been trying to get people to go with Endurance. I haven't passed my 30 days or my 1,000 miles yet. It hasn't kicked in yet, but I've read through the contract about the things that are covered, and I was comfortable. I get a sense that if anything goes wrong, Endurance would be there to help support me getting back on the road. With a lot of the regular warranties that you get with your vehicle, I feel like sometimes they're trying to stay away from covering something, where Endurance seems as if they want to step up to the plate and kind of reassure people. I feel like it's going to be more of a long-term relationship, and I feel comfortable being in that versus being in it with the regular dealership warranties that come with the vehicles.

    In this day and age, there are so many businesses that are created to make your vehicle yours, and to modify it in the way you want to modify it, and a lot of these insurances that don't support that are going to lose out. Endurance really steps up and realizes where people have their needs. I'm very happy with Endurance. I have a reassurance that if anything happens to my vehicle, I know who to turn to.

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    Verified purchase
    Coverage

    Reviewed June 15, 2026

    I had an auto warranty with a company. But after I read the policy, I realized I didn't like what the benefits were, or what all there was. I looked at other companies, and I looked at Endurance. I felt like it was more fitting for what I wanted. I went with them and the sign-up process was easy.

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    Verified purchase
    PriceStaffRates

    Reviewed June 15, 2026

    Considering the age of my vehicle and my overall situation work-wise, it was a good idea to stay Endurance. When I talked to the person, it was very professional and upfront. He answered all my questions right away and was very knowledgeable. Endurance is customer-oriented. It gives me peace of mind that, if something goes wrong with my pickup, it's not going to be a financial burden for me. Though the price is a little too high, it's reasonable.

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    Customer ServiceCoverageTechPunctuality & Speed

    Reviewed June 14, 2026

    This is the worst company I could have ever purchased an extended warranty through. I have the company now for about 14 months, and within the last 14 months, they only approved two out of seven claims. They claim that if it's not specifically written into the contract, they will not cover a part. So if something in the engine goes, and it's not specifically mentioned, they will not cover it. So what on earth is an extended warranty for if they're going to continuously deny you.

    A recent claim that was put through was approved and then two days later, they denied it. Stating that the port was rusting and in the contract, it specifically says that if it's rusting or rusted, it voids out the warranty for that part. I called the dealership, and they stated that they never mentioned to the warranty company if it was or is rusted; they just assumed. I will never ever ever recommend this company to anyone. All they like to do is take your money and give you the service that they're offering.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Jackie. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoverageTechPriceStaffRates

    Reviewed June 14, 2026

    Endurance was easy to deal with and they have a fair price compared to dealerships. I checked with several of the dealerships as well to make sure that they accepted that warranty because that was one of my main concerns. When I signed up, the lady was very knowledgeable and helpful. She told me that it's a 48-month, 48,000-mile contract. I bought the warranty for my granddaughter. She's young and I wanted to make sure that she had something to cover her if she has issues with the vehicle she bought. She signed up for everything to make sure she had all her documents.

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    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaffHonesty & Transparency

    Reviewed June 14, 2026

    I kept getting emails from Endurance and I've been seeing different advertisements on TV. The car was getting up in age, so it was time to do something, and I did. I chose Endurance. Enrolling with them was quite easy and simple. There are some things that could happen to the car that may or may not have been explained or included in the warranty documents I received. But overall, it was informative. Its biggest benefit is protection against a high-cost repair. In case I don’t want this anymore, the process was explained clearly and how relatively easy it was to get out of it if I chose not to continue it. It's a nice premium each month. I'm retired and have a fixed income. So, you never know what might lie ahead, where we may have to adjust things here and there. Someone considering Endurance should look at the reliability of the company, what items are covered or may not be covered, and what costs could be saved with this type of coverage.

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    Verified purchase
    CoverageStaff

    Reviewed June 14, 2026

    I bought a newer vehicle, and I want to make sure I have coverage for the next several years. Endurance sounded pretty good. So, I went with them. Signing up with them was really easy. The rep I worked with was really good and very understandable. He knew what he was talking about and went through things really slowly and correctly. Endurance is a good company.

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    Verified purchase
    Claims HandlingCoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed June 14, 2026

    I had an older vehicle, and it's expensive to fix these cars. I needed some kind of insurance, and I chose Endurance. I had another friend who had it and told me that they were a good one to go with. I was thinking about CarMax and another one, but a couple of people also said that Endurance was good. Signing up was easy to do. I had it on my car for about nine months, and I let it go. But three months later, I got it again and kept it. I’d been paying for it ever since.

    When I first put in a claim with Endurance for a water pump, I didn't have any issues with them at all. I took it to the place, and did what I was supposed to do, and they took care of everything. I didn't know when I bought the truck that my water pump was inside the engine. The repair shop kept my car for no longer than a week and charged me over 1,000 bucks for the water pump. I just paid my deductible and Endurance took care of the rest. Endurance is a good place to be. It’s one of the best ones out here now. I would rather have Endurance than have one of the companies that I know.

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    Verified purchase
    CoverageRefunds & PayoutsStaff

    Reviewed June 14, 2026

    I saw Endurance on TV and I was looking for full coverage when I was getting things set up with the rep. I was satisfied with my experience. I used the extended warranty one time and it worked. Endurance took care of everything. I paid a big co-pay but they paid the biggest portion of it. Endurance is great and I’d recommend that people use it.

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    Verified purchase
    CoverageStaffHonesty & Transparency

    Reviewed June 14, 2026

    My car is getting older, so I needed an extended warranty. I looked around in several places and I started seeing Endurance's commercials. I signed up. Since Ford told me about it when I was getting the car, I know they are a legit company. I just forgot to sign up for it when they were telling me about it, but when I did, my experience was wonderful. The person who helped me was really friendly. He went through all the steps and explained to me how everything works. Endurance is top of the line. My coverage is good and my experience has been wonderful. They are a company of their words. They're also using real people and not using actors and actresses to promote their company. Endurance is a great company to look into. They seem like an honest and trustworthy company.

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    Verified purchase
    Punctuality & SpeedStaffHonesty & TransparencyRental Car

    Reviewed June 14, 2026

    I was told Endurance didn't go through a third party. I signed up but it seems they still go through a third party. I was lied to. The rep also lied to me about the rental car benefit. You gotta go through a whole charade before you can get rental car reimbursement. I got to send the invoice back to them and wait all night. They also capped me all the way down to get my little money.

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    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed June 13, 2026

    My sister said she had a great experience with Endurance Warranty. However, I felt I was pushed into getting it right then, which I would, but I wanted to talk to my significant other. I told the young man, “Let me call you back.” He said, “Oh, no. I can hold on.” Also, I never received anything. A month later, I got an email saying they want me to send a video walking around my vehicle. I said, “Why didn’t you ask for all that upfront? Why did you wait a month after I paid the first payment?” I gave them the VIN number, and they wanted me to take a picture of the car, and do a video walking around it. I didn’t have to do those. My sister never heard of it. That’s doing a lot. Other than that, I recommended Endurance to a friend.

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    Endurance Warranty
    Response from Endurance Warranty

    We are grateful that you took the time to leave us a review, Regina. We're happy to help you anytime and appreciate your recommendation to friends! - Endurance

    Verified purchase
    Tech

    Reviewed June 13, 2026

    Endurance was recommended by my mechanic. The person that I spoke to at Endurance was terrific. The sign-up process was easy.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed June 13, 2026

    The rep that I talked to was very good. The sign-up process and dealing with her on the phone were smooth. It was easy. My experience with Endurance has been going smoothly. I saw my payment come out yesterday, so that made me happy.

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    Verified purchase
    CoverageStaff

    Reviewed June 13, 2026

    I liked the coverage from Endurance. It's reasonable. The rep that I dealt with was nice, kind, and made everything understandable. Endurance is great. It's a good opportunity. You wouldn't be mad.

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    Verified purchase
    Customer ServicePriceRatesSales Tactics

    Reviewed June 13, 2026

    This is the first time I've ever bought an extended warranty, and I would recommend Endurance. I've always believed that I didn't need one as I hadn't really needed one much in the last 65 years. But it costs so much to get cars fixed nowadays. They make them so you can't work on them anymore. All the electronics in them can cost a fortune. I felt I needed an extended warranty and when I looked on the internet, Endurance had one of the better ratings of all the companies. When I signed up, the fellow I talked to answered all my questions and gave me the information I needed. We had a good discussion and it wasn't high pressure at all. I've had a good experience with Endurance so far. After I signed up, I got another call from Endurance wanting to know how it went. However, I was hoping I would have the paperwork by now, but I still don't have it.

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    Verified purchase
    Coverage

    Reviewed June 13, 2026

    It seemed pretty easy to sign up with Endurance. I liked that they have their tiers of different coverage. I enjoy the peace of mind that I know that most things are gonna be covered. Even if they're not covered 100%, a large bulk of it will be.

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    Customer ServiceStaff

    Reviewed June 13, 2026

    Signing up with Endurance was seamless. The person that I signed up with was fantastic, explained everything, and had great customer service. He was patient.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Melissa. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    Customer ServiceCoverage

    Reviewed June 12, 2026

    Do not get this insurance because they never cover you; they just take your money and run. Their customer service is the worst; they never convert you, they just take your money and run

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Miguel. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Customer ServiceContract & TermsCoveragePricePunctuality & SpeedRefunds & PayoutsStaffBillingTransparency

    Reviewed June 12, 2026

    If I could give zero stars, I would. My experience with Endurance has been one of the most frustrating and disappointing customer service experiences I've ever had. They were more than happy to take my monthly payments, but when it came time to provide value or assist with resolving issues, the experience completely fell apart. The cancellation process is designed to be far more difficult than it should be. I was required to print forms, have them notarized, and mail them in just to cancel my coverage. There is no meaningful confirmation process, no transparency, and no way to know whether your documents were actually received unless you repeatedly follow up yourself.

    After following their instructions, I later learned that Endurance claimed they never received my cancellation paperwork. Months passed, payments continued, and eventually I received a notice stating that my coverage had expired. This letter was not time stamped or anything. When I contacted customer service to explain the situation, I was told there was nothing they could do and that I would not be reimbursed for the money I had paid. The explanation? I should have called to confirm they received the paperwork—even though I had already completed the cancellation requirements they imposed.

    What made the experience even worse was the customer service. Long hold times were common, getting a straight answer was nearly impossible, and requests to speak with a manager were repeatedly denied or ignored. Rather than helping solve a legitimate issue, I felt like I was being given excuses and shuffled around until I gave up. A warranty company should provide peace of mind. Instead, this experience created stress, wasted time, and cost me money. The entire process left me feeling like once they have your payment information, customer satisfaction becomes an afterthought.

    Based on my personal experience, I cannot recommend Endurance to anyone. Before signing up, I strongly encourage potential customers to carefully research the cancellation process, read both positive and negative reviews, and consider whether this is a company you would want to rely on when problems arise. I will never use Endurance again, and I will be sharing my experience with anyone considering purchasing one of their warranty plans. This version is stronger because it focuses on specific experiences and outcomes rather than making accusations that can't be proven. That makes it more credible, more persuasive to readers, and less likely to be removed by review platforms.

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    Response from Endurance Warranty
    Dani, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you, The Endurance Team

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    Refunds & Payouts

    Reviewed June 12, 2026

    They will review off flat out... You can pay for all of the exemptions as well lift kit, commercial use, etc... They will leave you high and dry and without a car.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, David. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Staff

    Reviewed June 12, 2026

    I was very satisfied with the Endurance staff when dealing with my claim. They were very knowledgeable and kept me informed during every step of the process. I would highly recommend Endurance to my family, friends and acquaintances going forward. Thank you very much for a job well done. Doug H

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    Response from Endurance Warranty

    Hi, Douglas. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    CoverageStaff

    Reviewed June 12, 2026

    Keith was very knowledgeable and professional in his discussions spoof the coverage. Spot on.

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    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Gerry. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    CoverageTechPriceStaff

    Reviewed June 12, 2026

    I almost cancelled twice but after a great conversation with my agent Courtney, I realized how great my coverage is at such a low monthly cost. I was also reassured to know my mechanic is available with my plan which is one of the reasons I wanted to cancel. Courtney was patient with all my questions and even walked me through my contact. I'm much more confident in my policy now.

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    Response from Endurance Warranty
    Thanks for sharing your experience, Nikketa! We're glad to hear that our protection plan gives you peace of mind and team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed June 12, 2026

    I reached out to Endurance over the phone with a rep to get signed up. I was looking for full coverage. The representative I dealt with was very knowledgeable about the product. He was kind.

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    CoveragePriceMaintenanceStaffRates

    Reviewed June 12, 2026

    When I talked to the Endurance rep, he asked me several questions and I answered them. The big deal was that I was fearful that a car that is now 12 years old would suddenly have a problem and I’d need it covered. The rep was very good. I wasn't about to turn it down, but the more he talked, the more convinced I became that this was the right move. He kept working with me to try and get the price down. We got it down to a fairly good price. It was probably more than I can afford, but I will figure it out. He was very good at what he does. The biggest benefit of the warranty is that the repair is there, for whatever it is.

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    TechRefunds & PayoutsMaintenance

    Reviewed June 12, 2026

    I had an auto warranty that I wasn't treated right, so then I tried another one, but Endurance is not doing me right either. I had my car put in the shop back here where I was at and see if I had my reverse camera put on it. This is factory-equipped on my car and it was not working, but they told me they don't replace reverse cameras. They said it was in the contract, but I don't have any written contract to read. I've been with them about a couple of years or longer and I pay my money every month, but I'm not satisfied. That was my first time trying to use them and I don't think I was treated right at all.

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    Response from Endurance Warranty
    Hello Alfred, we would like to apologize for your recent experience. We pride ourselves on our customer service and high-quality standards. We would like to make things right. Please email feedback@endurancedirect.com and we will be in touch soon.

    Thank you, The Endurance Team

    Verified purchase
    CoverageTechPriceMaintenanceStaff

    Reviewed June 12, 2026

    I had another car with CarShield, and I wasn't dissatisfied but Endurance offered a lower deductible and other benefits. I was impressed with the rep’s knowledge of the two products. I went for full coverage and the biggest benefit of having Endurance is the deductible and the number of claims you can put in. You don’t have to submit each claim separately. If you have an issue and go to a dealership or repair shop and they find five different things that need to be fixed, they’ll fix them all together.

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    PriceStaffRates

    Reviewed June 12, 2026

    I was trying to get some bids in case something happens to the car. I went with Endurance and the rep was good. Signing up was not hard but I was looking at the price and it was $171 which is high. A lot of us is on a strict budget.

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    Customer ServiceCoverageSales & MarketingPriceRefunds & PayoutsStaff

    Reviewed June 12, 2026

    Endurance Warranty needed my VIN number, mileage, and what year my model of my car is. The gentleman was very knowledgeable. Every question I asked, he knew. He answered me where I could understand it and he was a good person to talk to. He gave me any discount that he could at the time. Every time you pay something, you're gonna struggle. But if you consider paying $1,500 or $100 to get your car fixed, which will you do? Paying the $100 would be easier than paying $1,500 or whatever you have to do to get your car fixed and that's a deductible that I had to pay to get it.

    I already recommended Endurance to my daughter. I said, "Call Endurance and check because it's worth it to have some kind of coverage on your car if something should happen." It was well affordable for us. It is a thing that is important, especially when your car is older, to get your car fixed and not have to pay out a whole big bunch of money. It's well worth getting.

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    Verified purchase

    Reviewed June 12, 2026

    My close family members recommended Endurance and the sign-up process was pleasant. Overall, it was simple and efficient, and I would highly recommend it.

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    Rates

    Reviewed June 11, 2026

    My conversation with William ** was quite interesting. He made me feel comfortable right away. He answered all of my questions and then some. Was very explanatory about what your company is all about. I could go on but I've got to run. Thank you for giving me this opportunity to befriend a great new company that I've heard of for quite some time. Jennifer **

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    CoverageTechStaff

    Reviewed June 11, 2026

    I have had this insurance over past 5 hrs. I had it on my charger and the covered the whole replacement of acting system. The my Dodge Ram truck had a faulty computer and they replaced ed it. Great service, outstanding company.

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    Customer ServiceCoverageTechSales & MarketingPriceBilling

    Reviewed June 11, 2026

    Endurance Car Warranty is a scam! Do NOT waste your time or money! I’ve had a policy with them for a year, my car’s transmission began giving issues, so naturally I contacted the warranty after my mechanic identified the transmission being the issue. Endurance’s adjuster was sent out a week after my car was sitting in the shop, they agreed with my mechanic (the transmission) and instructed my mechanic to charge me $1600 for a “teardown” to identify a “real” problem…. So basically, you all take my monthly payment for warranty coverage, but when an actual issue arrives, you want to find loophole ways of not repairing the issue you said you cover????? SCAM! We won’t even get into getting good customer service nor the cancellation issues!!!! What a loss!

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    Response from Endurance Warranty
    We're sorry to hear you've had a negative experience, Joetta. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you, The Endurance Team

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed June 11, 2026

    The application process over the website was extremely helpful. When I had a question, I simply called their customer service line and was greeted by a true professional whom was able to provide any and all answers to my questions. They in fact assisted in finalizing the online application as we spoke. Gave me their direct number in the event that I needed any further assistance.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Mervin. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    Customer ServiceCoverageTechPriceRefunds & PayoutsStaffRates

    Reviewed June 11, 2026

    My new car warranty just expired and I almost bought a new car, but I changed my mind. I looked for all the information I could find online about every provider and I chose Endurance. Starting the signup process was easy and I’m still giving them information, which I did yesterday, because they’re keeping track of my miles before the warranty kicks in. I had to send a picture, the VIN and they wanted to hear the vehicle run on a video, which I just finished this morning. They're doing it because there's no trust but I understand that.

    I went for the Gold plan, which is the max plan. I was on the phone for about an hour and a half, and one person asked a lot of questions. But that led us to the plan. So, it was a matter of his gathering information from me, what I wanted and what I was interested in paying for. It got to be a dog-and-pony show after that but when we got done, it was the plan that I wanted. And the price was what I would pay. My contract with Endurance doesn’t start until July 1st. But the coverage looks good. We went through the whole thing of where I’m taking the vehicle to get it fixed and see if it was on their system.

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    CoverageStaff

    Reviewed June 11, 2026

    Signing up with Endurance was easy to do. The person was very helpful. I got two cars covered. They're both used cars and one's a new used car. So that covers it bumper-to-bumper and the other one covers the basic stuff.

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    Sales & MarketingPunctuality & Speed

    Reviewed June 11, 2026

    I had Endurance on my vehicle that I had when I first bought it. I just signed up again. The process was very easy. I'm on the waiting period of 30 days. I haven't used it yet, but so far, so good. It was a great deal, and they gave me the greatest discount because I was a previous Endurance owner. So, I like that.

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    Claims HandlingStaff

    Reviewed June 11, 2026

    A lot of my friends directed me to Endurance. I signed up as well and my experience was excellent. I was told they have excellent service, and they would care of all my needs. The also explained the claims process to me. You are making the right choice when you choose Endurance. It's less headaches and less stress.

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    Customer Service

    Reviewed June 11, 2026

    So far, I've had great service with Endurance. Signing up was great but they never sent me anything, so I called the other day and asked.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 11, 2026

    The lady from Endurance Warranty who I talked to was very thorough with the process with me. I had a negative attitude, as we do when we hear a lot of things. But she did a very good job of explaining how things worked, and it seemed it was something that was doable. My thinking was it was a bit over $5,000 over a seven-year period. I had thousands of questions. Because a lot of times, I trade in my cars, or I get rid of them and get another new one, and still have a lot of questions. But I thought the person that I talked to did a very thorough job of answering my questions and assuring me that Endurance is a better product. I have read over some things, and I feel it's a good program. I felt that the person knew about the product they were selling, enough to convince me to say, “Okay. I give it the 30-day trial,” and I'm still in that 30-day trial period.

    Considering I bought brand new cars along and never take out warranty beyond the new warranty, the biggest benefit would be in the event I had some problems, it could be a little pricey. It could be $2,000 or something like that. And that's not $5,000 and it's not like trying to wait around to get dollar for dollar back for what you've invested. But we know that cars don't last forever, even with the best of care, or else we wouldn't be in business. I said, “Right now, I think I'm going to keep that vehicle as long as I can.” But even if I do change, they are saying that I can transfer that, that I'm not locked in forever to continue paying on it if I do get a new vehicle. When you have some protection, it is better than none. So, if you're going to put some in, and it's not that much more to get a quality, it’s worthy of consideration. Read everything, do your research, and look at the time limits.

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    CoverageTechPriceBilling

    Reviewed June 11, 2026

    Signing up with Endurance Warranty was straightforward and simple. Also, it was a lot cheaper than getting a warranty like that through the dealer with the same type of coverage. When we got this car, it would take the payment from a little over 300 a month to over 500 a month to have the coverage that Endurance has. When we test drove the car, it had a problem with the radio. Everything now has a touchscreen. Nothing’s simple anymore, but there were problems with that. And they had to reset it a couple of times. I said, “All right, we got to do something about this.” So, they included a high-tech warranty on it, which Endurance has anyway. So, I have a double high-tech warranty on it, because I know if that screen goes out, that's a couple of thousand dollars. We haven't had to use the warranty yet, thankfully. When I pitched it to my wife, I said, “Look, this is a no-brainer. We're buying a used car.”

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed June 10, 2026

    My experience with Endurance was positive. I spoke with several customer service representative and each one was polite and courteous. Elizabeth in the payment department was really helpful and gave me options of lowering my payment she said I could ask for a discount which help a lot. Thank you, Elizabeth.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Myra. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Staff

    Reviewed June 10, 2026

    I was help with a very good accounted that was very patient with me and did a great job helping me out 💪.

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    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Patrick. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Customer ServiceCoverageTechPrice

    Reviewed June 10, 2026

    Took my vehicle to the shop for oil change. Was told my pinion seal was leaking. They called Endurance and was told the seal was not covered. You can bet your bottom dollar if the rear end went out it would be my fault for not having the seal replaced. Not worth $147.00 a month.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, BJ. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed June 10, 2026

    The signup process with Endurance was very good. They got good customer service. The rep walked me through everything on the phone. He gave me the best coverage I got. They even cover if you get a bad tire or if it can't be fixed, they'll replace it for free. He lowered my price, too. The deductible with CarShield was $200 but with Endurance, it's only $100.

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    Customer ServiceCoveragePriceStaffRates

    Reviewed June 10, 2026

    A representative from Endurance called and I told her I would get back to her. I did my homework on which one I was gonna choose, and I listed all of them closely, but Endurance stuck out a lot. When I decided to take them on, I called and by chance, I was connected to the same person who was trying to call me. It was a good conversation. We talked and laughed, and tried to figure out the plan that fit me. She discussed everything well. She got into comparison. But overall, it was a great experience. I got what I needed and at a price that was comfortable for me to pay. She got me other options with the policy and I'm pleased with it. I'm still in the transition, doing 30 days and 1,000 miles. But my experience with the person online and everything went very well.

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    Coverage

    Reviewed June 10, 2026

    It was easy reaching out to Endurance, and everybody was very pleasant. We could use the warranty after 30 days, and we have to have 1,000 miles beyond what we told them on the day we signed up. We haven't had a claim, and we haven't had our 1,000 miles in yet. We have 500 more miles to go because we don't drive a lot.

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    Customer ServiceCoverageStaffRates

    Reviewed June 10, 2026

    I called Endurance and they had better rates than what I was getting. I then signed up for a full coverage for my 2015 Nissan Altima. The rep I talked to knew what he was doing and was very professional. I'd recommend them.

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    Customer ServiceCoverageStaff

    Reviewed June 10, 2026

    I was looking for a bumper-to-bumper coverage, and I went with Endurance. The gentleman that I spoke to was very knowledgeable and pleasant. He spent time and answered all my questions. He was able to answer the scenarios that I brought up to him. I did bring up every bad scenario that I had with the previous company, and I put it to him as a hypothetical because I didn't wanna get caught in the same thing. If he didn't know right off the top of his head an answer to give me, he put me on hold to where he found out what the answer would be, so that he could give it to me truthfully.

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    CoveragePriceRefunds & PayoutsMaintenanceStaff

    Reviewed June 10, 2026

    I used to have a 2014 Chevy Traverse and the torque converter was going bad and I wasn't gonna keep paying for the car that I can't fix the torque converter without coverage on it. It cost almost $2,500. I went with Endurance, and the rep I worked with was good. She helped me out a whole lot, explained it, and what was included. My experience has been great. I’ve never had an issue.

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    Customer ServiceCoveragePriceStaffRates

    Reviewed June 10, 2026

    Call Endurance Warranty. They’ll take care of you. Signing up with them was easy. I didn't have any problem. They answered all the questions I asked. I've got powertrain already. I was looking for bumper-to-bumper on smaller items that might come up now that my warranty has run out. The price is reasonable for the coverage. The only problem I have with them is I have to drive 1,000 miles before the coverage starts. But we probably drive 1,000 miles in a year.

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    CoveragePunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed June 9, 2026

    Endurance is a horrible car warranty company! They will do everything they can to avoid paying for your repair. They are quick to refer you to the fine print where they have worked in some sort of angle to avoid paying. Wording that you would never think to look for if you're not an attorney. Their simplest "out" is if you did not follow EVERY maintenance step that is in your owner's manual. Miss one thing? You're 200 miles past? You're three weeks past? Gotcha! I will post this on EVERY review site I can find!

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Angel. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Staff

    Reviewed June 9, 2026

    Best warranty ever. Helps to feel safe knowing I have them.

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    Response from Endurance Warranty

    Hello, Telethia! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. - Endurance

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    Claims HandlingCoverageTechStaff

    Reviewed June 9, 2026

    I've been a customer for around 5 years. My engine light came on my 2016 GMC Sierra. I had it checked and there were several codes. I code in particular was my master cylinder and vacuum pump. The auto shop did the Diagnostics as requested and endurance continue to deny my claim. Saying it wasn't enough proof. The auto shop showed me the yest they ran according to the Diagnostics. And this fraudulent company still kept making excuses not to cover it. In the whole 5 years I've had this warranty. This was my first and only claim. They refused to help assist and pretty much didn't care. This company is the worst ever. And for me to actually take the time to share this means this was a horrible experience. Please don't waste your money

    D. **

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    Response from Endurance Warranty
    Darren, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.
    Thank you,

    The Endurance Team

    Customer ServiceStaff

    Reviewed June 9, 2026

    Customer service is far beyond excellent. They are very knowledgeable, and they communicate well.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Cynthia. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Staff

    Reviewed June 9, 2026

    Latrice was extremely helpful. She was cheerful, friendly, knowledgeable and a pleasure to talk to.

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    Response from Endurance Warranty

    Hi, Sherry. We're happy to hear that our team provided you with excellent service. - Endurance

    Staff

    Reviewed June 9, 2026

    Kim was awesome! Very knowledgeable and helpful! Have been with Endurance for many years!

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    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Greg. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    StaffTransparencyCommunication

    Reviewed June 9, 2026

    Gordon was very helpful and kept me updated as to what he was doing. And was efficient and professional.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Walter. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    CoverageTechPunctuality & SpeedRefunds & PayoutsMaintenanceBilling

    Reviewed June 9, 2026

    My friend and I both bought policies for our pickup trucks about the same time this spring. Four months later my transmission failed and and Endurance inspector went to the dealership to verify the repairs. While there he noted that the tires (on stock wheels) were a larger size on the middle or aspect ratio than a stock tire asked about during enrollment. Same size tire, 20', same section width, 275, but the aspect ratio was greater. This was done for a set of new tires bought after the Endurance policy was purchased following a blowout on the highway. Based on this Endurance wanted to rewrite the contract to include the changed aspect ration that would include a new 30-day pre-claim period and invalidate the current claim repair. This was obviously the ploy we all fear when spending money on these policies that the company will weasel out of a repair based on a non-related (as verified by several mechanics) issue to the transmission failure.

    As a result I cancelled the policy but no one there can tell me what the refund will be AND that the process will take 6-8 weeks!! It didn't take 6-8 weeks to run the full amount of policy on my credit card but they are holding on to my money as long as possible. The reviews on this company do not tell the whole story and reinforce the reputation that many of these companies have of being duplicitous and underhanded in meeting their obligations. Would not recommend Endurance and will continue to inform potential customers of my experience through various platforms and word of mouth.

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    Response from Endurance Warranty
    Gregory, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.
    Thank you,

    The Endurance Team

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    CoverageStaffHonesty & Transparency

    Reviewed June 9, 2026

    I would never recommend this company to anyone. They lie about what’s covered on the warranty and don’t care about customer concerns. Do not get this company for your car coverage.

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    Response from Endurance Warranty
    Hi Selma, we're sorry to hear about your experience. We'd like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you, The Endurance Team

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    Customer ServiceCoverageTechPriceRefunds & PayoutsStaffBillingRates

    Reviewed June 9, 2026

    I was seeking out a service contract for a 2019 Ford Mustang that I was purchasing today. The representative was doing a good job discussing coverage and prices, and the quotes were very competitive. Then things started to go awry. The representative then told me that this price was only good for this phone call and he wanted me to pay for it now and then take the next 30 days to decide if I liked it or not, and that if I didn't like it, I could get a full refund. I told him I would like to take some time to discuss his plan with my wife, and that he could even call back in a little while, and we could make our decision then.

    He once again told me that the price was only good for this phone call and wanted me to go ahead and make the payment now. I asked him, "Yes or no," can you go ahead and call me back in a little bit? But he just kept going on and on about how I should pay now and then make a decision. I finally said he had five seconds to be able to give me a yes or no, but he kept talking about how I should pay now, even as I did a 5 second countdown. When I got to zero, I hung up.

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    Response from Endurance Warranty

    We appreciate your feedback, Archie, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!

    Verified purchase
    TechPunctuality & SpeedOnline & AppRefunds & Payouts

    Reviewed June 9, 2026

    I tried to get something sent to me so I could read over it, then once I read over, I could ask questions. But I couldn't get that done because Endurance said to go online to do that. When I went online, their website still wasn't showing me a lot of stuff. It's not like sitting in the dealership where they would say that they're going to do something for the engine and they have everything that they would be doing listed on there. When you go online and look at stuff, Endurance's website tells you engine, but they don't give you every component of what they're going to end up doing.

    Recently, my granddaughter put in the claim on one of the vehicles that she's driving and it took a while for the dealership to end up getting in touch with Endurance, assuming because they were busy. The gentleman said he was waiting to hear back from them, then when it went through them, they had to send somebody out. That wasn't bad dealing with someone coming out to end up looking at what the dealership said needed to be repaired. The only thing we're waiting on now is to see if they're going to reimburse her for having the Uber back and forth, from home to work.

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    Customer ServiceCoverageMaintenanceStaff

    Reviewed June 9, 2026

    I read all the reviews on Endurance Warranty, and I picked the coverage I wanted. The gentleman I spoke with was very professional. He was in there, and made everything simple for me. It’s good what they're saying and what they represent, and if something should go wrong with your car. Once you signed up, you take it to someone, and they'll fix your car. You don't want your car breaking, then you gotta go from place to place. Endurance is just the one to try and I’m trying to give them a try.

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    CoveragePriceStaffRates

    Reviewed June 9, 2026

    I liked the rep I talked to when I signed up. They were friendly. Signing up with Endurance was real easy and I like the coverage. The price was a little bit high, but it was not too bad. I hope I don't ever have to use it, but I think it'll be okay.

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    CoverageStaffTransparency

    Reviewed June 9, 2026

    My last warranty ran out, so I was due to update. I did some checking around. Endurance had the best deals for the coverage. I was just looking for the powertrain to be covered. I wound up getting bumper-to-bumper coverage for my 2020 Ram 2500. The sign-up process was easy, and their explained everything well. I happened to get ahold of the manager. She had a lot of information, and she talked me right through it. She was very helpful. She was one of the reasons I went and chose the plan.

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    CoveragePriceMaintenanceRates

    Reviewed June 9, 2026

    Endurance's price was cheaper than everybody else for the same coverage. I have my car in for repair. They have to change the engine. They got to fix the air-ride system. It's a whole list. Everything just went wrong all at once. To have coverage, the deductible is only 100 bucks per visit. So, it's not bad. It's a good deal because everything is more than $100 no matter what you do. So, that’s the big benefit.

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    Customer ServiceCoverageStaffHonesty & Transparency

    Reviewed June 9, 2026

    I got a phone call out of the blue from someone at Endurance, and he convinced me to sign up. I was looking for coverage for the main components of my car, such as the engine and the transmission, and the rep explained it good. He seemed like an honest guy, and he answered all my questions. Using the warranty saves people like me money when I have a major problem with my car, which has happened. People should sign for it.

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    CoverageMaintenanceStaff

    Reviewed June 9, 2026

    Somebody from Endurance reached out to me and asked me about my coverage, and explained to me the importance of having it from the lease standpoint. They explained to me that this covers the car as far as the lease department of it, and they let me know that it doesn't cover the repairing of an accident, but it covered the mechanical part of the vehicle while it's on the lease. The representative that helped me sign up was very nice. It's not easy to get things fixed, and having the policy takes the stress off of me as far as repairs.

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    Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsStaffTransparencyHonesty & Transparency

    Reviewed June 8, 2026

    I canceled my policy with Endurance Warranty Services and was told that I would receive a refund. Six months later, I received a letter stating that my policy had been canceled, but that I would not be receiving any refund. I am extremely disappointed and frustrated. I spent thousands of dollars with this company and never even used the warranty for any vehicle repairs. It was very easy for them to take my money every month, but when it came time to honor what I was told regarding a refund, the experience was completely different.

    The representative did not clearly explain the cancellation terms to me, and I feel misled. As a hardworking person who trusted this company, I expected better customer service and transparency. Instead, I am left feeling used and taken advantage of. Based on my experience, I would not recommend Endurance Warranty Services to others. This situation has caused a great deal of anger and frustration, and I hope the company takes steps to improve how they communicate with and treat their customers.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience and a difficult time with your plan cancellation, Tynicha. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    CoveragePriceFollow-Through

    Reviewed June 8, 2026

    They just don’t do what they say. I had to put 1000 miles on my car or 30 days. You’re supposed to just pay $100 deductible and get your car fixed. Well that is not true.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Mike. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Staff

    Reviewed June 8, 2026

    The associate was very professional and patient with me as he explained the best plan according to my driving needs. Gordan is an amazing rep!

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    Response from Endurance Warranty

    Thank you for the 5-star review, Marianne. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    CoverageRefunds & PayoutsMaintenanceStaff

    Reviewed June 8, 2026

    Whoever is deciding to use Endurance.... DONT!!! If you do... I recommend taking video and pictures of you every gas you put in... Every oil change you do... Every little thing that you do to that car or truck needs to be documented, video recorded, receipts, anything you can think of to make FULLY damn sure you did the maintenance and it was done to THAT vehicle... Because I got screwed out of 2,000 dollars JUST BECAUSE I didn't keep my receipts from my last 3 oil changes... I even BOUGHT a Carfax report PROVING I had oil changes on my car and at the right intervals.... BUT!!!! ENDURANCE denied my car repair because I couldn't PROVE what oil Take 5 put in there, even though it's been running fine for 50,000 miles... They will do EVERYTHING in their power to NOT be by your side and pay your repairs LIKE THEY SWEAR IN THE COMMERCIALS!!! Even though you pay every month for 3 years which I did...

    I ended up getting my car broke down after I paid in full... And got screwed, DONT!!! I RECOMMEND DON'T use this "Company" because they want their money EVERY MONTH, But when it comes to pay back what you put in!!! IT'S HELL!!! IT'S EXCUSES!!! IT'S A DENIAL!!! On your claim... They did me wrong!!! Don't let them do that to you.... Y'all Take care...

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    Response from Endurance Warranty
    Mark, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.
    Thank you,

    The Endurance Team

    Verified purchase
    Contract & TermsCoveragePricePunctuality & SpeedStaffTransparency

    Reviewed June 8, 2026

    My wife and I spoke to Crystal for the explanation and quote. She was a very friendly but professional. I really feel like I was getting what I need to cover my truck after the Honda warranty expired. I can't afford a new vehicle so I want to keep our vehicles as long as possible. I already have a front windshield camera failure that is costing me $2000. Just my luck it failed before the grace period is complete. Hopefully nothing else fails before the Endurance waiting period.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Richard. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceStaffRates

    Reviewed June 8, 2026

    Richard was extremely informative and didn’t leave a single detail out. He got me a great price while covering everything I needed. I would absolutely recommend everyone to him top‑tier service from start to finish.

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    Response from Endurance Warranty

    Thank you for sharing your feedback about our service, Kemisha. We're glad to hear that our team's performance exceeded your expectations. We're here for you anytime! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceRefunds & PayoutsStaff

    Reviewed June 8, 2026

    I worked with a great customer service representative from Endurance. I was impressed with the way he was professional at his service. I wanted to have some insurance on my car instead of having to pay out $3,000 on something that will go out. My experience with Endurance has been good. Everybody should have one. I've got new cars, and that's the reason why I got them, to help cover the cost of any service or repairs I needed.

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    CoverageTechMaintenanceTimeliness

    Reviewed June 8, 2026

    It's best to have an extended warranty than not have one and I would recommend Endurance. That's who my mechanic recommended me to and I've been with them for about three years. At first, I went with Protect My Car and I was with them for a few years. Then then service got sloppy, so I switched. I used Endurance when I had an air conditioning issue and my mechanic did everything for me. I dropped off the car to him and Endurance okayed the repair. So he fixed it and I was able to pick it up on the same day.

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    Customer ServiceCoverageStaffHonesty & Transparency

    Reviewed June 8, 2026

    My vehicle is getting up in the mileage, so I thought of getting a warranty. My car people told me to go with Endurance Warranty, that they were more reliable or honest. The rep, Jeremy, was really good on the phone. He answered every one of my questions. I called just to get information, and he was sold me on it, so I accepted right then and there. However, I am fixing to call Endurance to find out why I haven't received any paperwork or email on what the exact coverage is, just like an insurance policy for a car or a house. They went over it on the telephone, but they didn’t go into detail and I’d like to see the details. I assumed they would send it over if I signed up with them. They sent me a thank you that I signed up, but then that was it.

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    Customer ServicePriceStaffRates

    Reviewed June 8, 2026

    Everybody was wonderful at this point. I'm happy to have the Endurance warranty, but I did get a letter last week that even though I just signed up three weeks ago, the price is going to go up. I haven't even had a chance to get back to them to ask why they didn't tell me that the price was going to go up. So, I was like a little taken aback by that. But otherwise, the gentleman who talked to me on the phone was very thorough, pleasant, and knowledgeable. I'm happy with the sign-up, but now very confused about the extra cost.

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    Customer ServicePriceStaff

    Reviewed June 8, 2026

    Both warranties on my vehicle ran out and with the way that everything costs, I decided to get an extended warranty. I called Endurance to see how they were and decided on them. The sign- up process went great and the rep explained everything. I’ve been with them for two weeks now, and it’s been a good experience.

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    Customer ServiceCoveragePricePunctuality & SpeedStaffBillingTransparencyTimeliness

    Reviewed June 8, 2026

    I couldn't find other companies that had the same comprehensive coverage. What I was looking for was nearly bumper-to-bumper, especially on the main parts. Other companies weren't willing to do that, especially with the fact that my truck’s got high mileage. I found a company or two that would do it, but it was significantly more premium per month. Endurance is slightly under 200 a month. Given the fact that $5,000 or $10,000 worth of motor or transmission, and not to mention that it's not just those things, it's a plethora of in-between things, and with the fact that it is a $100 deductible per occurrence, that was another big deciding factor, because some of the others were similar in their premium, but the deductible was 250 or 500 per occurrence.

    I signed up with the gentleman on the phone, and he was very clear and concise about the details, and what seemed to me to be transparent and forthcoming. That was another feather in the hat for Endurance because I don't want the sugar-coated BS. I want to hear how it is. There were four or five plans total that were explained to me, and he didn't have to go over the first couple, because I said, “No, that's not enough coverage for what I have.” We quickly got on the same page, and it worked well.

    The only thing that I could complain about was the payment process. It's not the first time I've had similar problem, but my business account is with a fintech company, as opposed to a bank down the street type of thing. So, when it came time to run the payment, I can't remember how it went. But I know he tried to do it manually on his end, and we tried to set up where it would automatically deduct. We never got my business card to work. I had to call back the next day and get a different payment method. Other than that, it wasn't a deal breaker on my end, so it was taken care of in the end.

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    Claims HandlingCoverageRefunds & PayoutsMaintenanceStaffBilling

    Reviewed June 8, 2026

    I bought a used car and thought it would be a good idea to get Endurance. I bought the car from CarMax and that was who they had me sign up with. It was added to my bill for paying for my car, and it looks like it covered some great amount of things on the car. Also, I was going to see about adding my 2014 Mercedes to my Endurance warranty because I have a Chevy on there. I've never filed a claim on it, because so far, all I've had are oil changes and regular maintenance things. I understand that that's for real problems on the car and I haven't had any of that, thank God.

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    CoverageMaintenanceHonesty & Transparency

    Reviewed June 7, 2026

    I like to say those commercials they put out about covering the warranty on your car is all false. They do not cover 100% warranty on your car. They do not. I have the warranty and it will not fix my AC in my car. It said that warranty does not cover that part so they are lying to you guys. I am looking around to see if I find another Insurance Company that will cover extent warranties. They will lie to you telling you something and won't fix the problem. I'm not happy with them at all. Soon as I find another extended warranty I will be leaving this company.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Stan. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    PriceMaintenance

    Reviewed June 7, 2026

    At the high cost of vehicle repairs. I seems like a very good thing to do. With today’s very intricate systems. Things can break down with out warnings. And it’s great to have this peace of mind. And pocket book!

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    Response from Endurance Warranty

    Thanks for sharing your experience, Martin! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Rental Car

    Reviewed June 7, 2026

    I went with Endurance and I've been with them since January. I've had to place a claim with them. The process took a little bit of time. My stepdad is in home hospice. He's bedridden, and it's hard to go grocery shopping when there ain't no vehicle. You have to ask somebody else to give you a ride. There's not enough wiggle room to get a rental vehicle. So, I had to depend on others to get me to and fro. Overall, I have no complaints with Endurance. I would recommend them to a friend, my next-door neighbor, or anybody that's got a vehicle that's partially used.

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    Response from Endurance Warranty

    Thank you for the review, Ronald! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed June 7, 2026

    The Endurance guy that I talked to explained the warranty to me and told me what I was gonna pay for every month. And I'm new at this 'cause I lost my husband last year, and he took care of all this stuff.

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    Response from Endurance Warranty

    Hi, Gabrielle. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    CoverageSales & MarketingPrice

    Reviewed June 7, 2026

    I recommend Endurance Warranty. The cost seemed reasonable, so I signed on. However, I was surprised by a couple of things. There is a limit to the coverage in terms of dollar amount. In the ads, they talked about people having claims that were paid in excess of 10,000. But my coverage is limited to a total of 10,000 per car. I know that that's a change from what used to be the coverage, but it wasn't emphasized. When I looked at it, I didn't get the impression that there was that much of a limitation. Not that it matters, because it would be hard for me to conceive of having a car that had more than $10,000 of damage that I would keep or repair. Everything else looked okay. There was a little confusion at first but it has all been straightened out. There have been several competing companies that tried to take the coverage to their company on one of the cars. But I don’t wanna change my coverage because I’m satisfied with what I have.

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    Response from Endurance Warranty

    Peter, thank you for recommending us! We're glad to hear about your positive experience with Endurance and appreciate your feedback. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed June 7, 2026

    My sister had another competing vendor and she said she wasn't happy with them, and if she had to do it over again, she would go with Endurance. So, I looked into Endurance and saw they were number one in a lot of categories. I decided to go with them for a new car purchase and made the call while I was on the interstate. The rep and I talked through all of the options, and it went smoothly. I got bumper-to-bumper coverage and the process was easy. Having the warranty gives me peace of mind. Hopefully, there are no big surprises in case we utilize Endurance one day.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Andrew. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase

    Reviewed June 7, 2026

    I'm getting too old to work on vehicles myself. I decided to get an extended warranty and I went with Endurance. I liked them. I've seen their commercials and I thought they were a good company. I've been a customer for about two weeks now. I had a perfect experience signing up and everything was handled professionally.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Mark. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServicePriceRates

    Reviewed June 7, 2026

    I just signed up with Endurance Warranty. They answered all my questions, and everything was fine. What I signed up for was what I was looking for. I haven't had a chance to use it, but it seems okay. The price was acceptable. Call them.

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    Customer ServiceCoverageSales & MarketingPriceBillingRates

    Reviewed June 7, 2026

    Signing up with Endurance was easy. I see their commercials on TV all the time with Danica Patrick, and I hear the testimonials from the people. Endurance should keep Danica Patrick as their spokesperson. I'm a big NASCAR fan, and I like her in it. I decided I would go ahead and buy some protection because the car was a free gift, so I might as well protect it. I got a letter, and I called the number on the letter and talked to a gentleman. Nice, young man. He walked me through every step, told me all the coverage, and explained everything. He gave me the price, which I thought was fair, and we went ahead and got signed up for it.

    I'll probably have the car for another five years, and I doubt if I'll get close to the 100,000 miles that I've got coverage on. Just peace of mind. God forbid, if anything does happen, I'm covered. Now that I'm retired, I've got a fixed income, and I don't want to be surprised by any high-priced repair bills, which, hopefully, I'll never have, but that's why I have Endurance. I have the full coverage on the drivetrain, the engine, the transmission. Those repairs are getting astronomical these days.

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    Response from Endurance Warranty

    Thanks for sharing your experience, James! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPriceRefunds & PayoutsStaff

    Reviewed June 6, 2026

    I dislike paying $3,000 worth of work on my truck out of pocket at one time and I called Endurance because I had heard of them before. It appeared to be a little bit higher than going through the dealership. But I made the decision to go with it, and I'm gonna stick with it. I got bumper-to-bumper, 100,000 miles. I’ve had the warranty for about a month and a half, and the customer service has been excellent.

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    Response from Endurance Warranty

    Thank you for your 5-star review, James! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    CoverageStaff

    Reviewed June 6, 2026

    I saw an Endurance Warranty commercial. Their rep explained everything to me clearly. He gave me direct answers to questions I asked. He told me something with the powertrain or tires, and after a year, something about road hazard is covered. I recommended a friend to Endurance.

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    Response from Endurance Warranty

    Hi, Travis. Thank you for recommending us to your friends and family! We're glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    Staff

    Reviewed June 6, 2026

    My old auto warranty expired, so I wanted to get another one for my vehicle. I always hear good things about Endurance, so I signed up with them and it was very easy. The representative who assisted me was very nice and helpful. I've been their customer for a couple of weeks now.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Danielle. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceMaintenanceStaffRates

    Reviewed June 6, 2026

    My husband and I were with Endurance before with another vehicle, and it sold the deal for us. The customer service rep was with us that day, and it was a good choice of warranty that we decided to come back to. We signed up over the phone and the rep was awesome. We went for the Elite coverage, which is something extra they offered for a whole year with additional service. One of the things included is oil changes. Endurance has a lot of good features, and price-wise, we were looking to pay more. An auto warranty is very important because nothing is guaranteed with cars now. You can never tell when you’re going to run into problems or when something is going to break, so you need it. I recommend it 100%. We also got my son connected with Endurance and he has the warranty now. So it's good. Although we have never done a big claim, Endurance has it on point when it comes to something minor like roadside assistance.

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    Response from Endurance Warranty

    Hi, Betty. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed June 6, 2026

    I've got my 2017 Ford Fusion covered with Endurance. I got the major stuff of things covered. I had a good conversation with the representative that helped me get set up.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Phyllis. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceMaintenanceStaffRates

    Reviewed June 6, 2026

    My uncle told me how he had different problems with his car and Endurance was really great with helping him through the process, helping him get his vehicle fixed. I did an inquiry to Endurance online. Then someone called me almost immediately and sent me a policy quote. The rep didn't go through a significant amount of different coverages. He told me what was available for my car and actually gave me the price and gave me the rundown of what was covered and when it would be covered. I decided to proceed from that point. I was really and truly surprised by the deductible. Cars are man-made, and they're gonna eventually break down. Endurance would absolutely be there to help us each step of the way to get back on the road. So, give them a try. Don't hesitate.

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    Response from Endurance Warranty

    Crystal, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Tech

    Reviewed June 6, 2026

    I didn't want to be running around with no warranty. My car is only five years old, but I had a warranty through the dealership up until that five years. I googled warranties and the best company to go with, and they recommended Endurance. My sign-up experience with them was relatively easy and went smoothly.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, John. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

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    Billing

    Reviewed June 5, 2026

    What a waste of money! After taking my monthly payments for years, they turned down the last 3 claims that I tried to turn in.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Stephen. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Punctuality & SpeedStaff

    Reviewed June 5, 2026

    Debit Card had a fraud statement come in and was late on reclaiming my account. They were very helpful in taking new card info and straightening me out on some questions. Very considerate to an old man who can't hear very good.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Andrew. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    CoverageMaintenance

    Reviewed June 5, 2026

    I would not use them again. They refused to fix my transmission saying my transmission was broken before, a vehicle I use for work every day. They will say anything not to fix your vehicle.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Milton. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Customer ServiceStaff

    Reviewed June 5, 2026

    Great customer service. They really know their job. They are very helpful in every subject. Thanks.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, JC. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Staff

    Reviewed June 5, 2026

    Excellent in explaining everything to me so I understood.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Anthony. We're happy to hear that our team provided you with excellent service. - Endurance

    Reviewed June 5, 2026

    So far so good. First claim no problems, seems to be such a better company than CarShield

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, Derone! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Verified purchase
    CoverageStaffRates

    Reviewed June 5, 2026

    I spoke to a very pleasant rep from Endurance and he seemed to be well informed on the product. He was very helpful. I got a reasonable rate and he gave me the reduced rate for certain qualifications or things that I told him I wanted it to be for a limited amount of time, and it was possible I would get a new car at that point. He answered all questions. He seemed very interested in what I was looking for, and it seemed to meet everything that I had told him. So, he was not pushy. Overall, signing up for the coverage was very easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Valerie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechRefunds & PayoutsStaffBilling

    Reviewed June 5, 2026

    I have had an extended warranty on my vehicle with the same company for years. And my husband passed away recently. I contacted them to change the policy over into my name instead of both of our names and to change some billing information. They wanted me to jump through hoops. They couldn't understand that all I needed to do was change where they got their money from. They called me every day, telling me it was past due, but they would not change the information. So, after about the third time, I hung up and called Endurance.

    Signing up with Endurance was easy. It was a little different than what I was used to, but they explained in detail. With Endurance, it's more of a long-term contract, instead of month-to-month. It's still month to month, but the amount I pay now will be theoretically reimbursed to me after a couple of years. I'm paying a certain amount, but after a couple of years, then I won't be making any payments. I still have coverage. My experience with them has been positive. I would recommend Endurance.

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    Response from Endurance Warranty

    Priscilla, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed June 5, 2026

    I called Endurance Warranty for a quote and ended up with the program. The rep was cheerful and everything was fine.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Anthony. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechPricePunctuality & SpeedStaffRates

    Reviewed June 5, 2026

    My Endurance representative told me that I had a month wait or 1,000 miles for my policy to kick in from the time I got it. I bought my car brand new and I'm the primary owner, and I have a new car policy. That was what made me sign up with them because my original warranties were expiring this month, and I wanted to jump on getting some replacements before they expired. I had CarShield with my last vehicle, and it was good. Their prices were similar to Endurance, but Endurance offers some other things I wanted to see. I spoke to my mechanic and some other mechanics, did some checking around, and I got some bad reviews on them, but then I got some good ones. With the plan that I got, they assured me I wouldn’t have the issues that the bad reviews were claiming.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Marcus. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceBilling

    Reviewed June 5, 2026

    I wanted to make the coverage affordable. What I'm paying Endurance Warranty seems to be in line. I've had the 2013 on a warranty before and didn't realize it had run out. But one of the other things is it's a 48-month, and it gives me 50,000 miles, but I'll only make 30 payments and will not have to send in payments for the last 18 months and still have coverage on the car. It covers all the major parts, and includes roadside assistance. It's virtually full coverage. I haven't had any need to place a claim, but if that day comes, I'll expect good service and repair.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Lawrence. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechPriceRefunds & PayoutsStaff

    Reviewed June 5, 2026

    I had a warranty with Endurance before, and they fixed my car with no problem. I just paid my deductible. I didn’t have any problem either when I signed up. The rep was good and gave me the information I needed. So far, it’s been easy to communicate with Endurance. I told somebody about it and they said they were gonna look into it. It was important for me to get this extended coverage in case something happened to my car that I couldn’t afford to pay for. I’m paying my coverage every month, so I don’t have to worry about it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Hellen. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Claims HandlingCoverage

    Reviewed June 5, 2026

    My wife and I both have experience and coverage. They've been very good. This is my wife's second car with Endurance, and she was pleased with it. So, when I bought my car, I went through Endurance because of the experience. The sign-up was easy. Everything was fine. They do a good job, and their claims process has been good.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for your continued trust in Endurance, Judd. We're happy to hear the sign-up process was smooth and that our team provided clear information. If you ever need assistance, we're here to help. - Endurance

    TechBilling

    Reviewed June 4, 2026

    I had Endurance for three months, and my jeep had a power steering hose that went bad. Endurance would not pay; they said it was preexisting, and they also said I could get a free key fob again, but they would not pay because I did not check with them first. After they told me it was in my plan, my transmission was shifting hard, so the dealer reprogrammed my transmission. They again left me holding a $180.00 bill to be paid.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, John. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 4, 2026

    I had the pleasure of speaking to customer service agent, Shakira, who was very professional, thoughtful, and accommodating. My auto pay card had been compromised and I needed to set up a new account and make a payment. The whole process was quick, easy, and full of positive energy. Thank you, Shakira for an excellent experience! :D

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    CoverageTransparency

    Reviewed June 4, 2026

    We updated a policy and Herman made the process seamless! We had a 2022 Nissan Pathfinder SV and updated to a Nissan Pathfinder 2023 platinum edition; our Endurance policy was on the 2022 and was beautifully transitioned to the 2023 with attention to detail by Herman. He was engaging, had attention to detail, supportive, and respectful of our needs. Awesome job!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Christy. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Customer ServiceCoverageTechPunctuality & SpeedStaffBilling

    Reviewed June 4, 2026

    Go somewhere else for a car warranty! My first claim experience after two years was not good at all. The shop that did the work was great. First, I spent over 6 hours at the shop. The shop spent 45 minutes on hold with Endurance to create a claim. So I called and got right through to start the claim. Endurance said they will call the shop. Another hour waiting for call back to approve the claim. I had to call again! Second, Endurance would not cover the A/C repair unless the shop installs a USED part (compressor). While I understand using used parts, I was never told Endurance had that option. Finally, Endurance would only cover $300 of the $1,050 total. That leaves me with a $700+ bill for a used compressor. This is NOT what I was sold!

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Mike. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceTechStaff

    Reviewed June 4, 2026

    Customer service was great. Rep was able to explain the contract and help cancel another contract I had on a vehicle I didn't need.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Everette! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

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    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed June 4, 2026

    My experience with Endurance was terrible. Any person that I have talked to are very uneducated, they don't have a clue about customer service or people skills at all. They sell you a warranty that don't want to pay for nothing at all. Is really hard to get someone on the phone and when you do they are really rude and unprofessional. They talk to people on the phone like you are dumb or stupid, or like you are a 2year old child. Is the worst warranty company ever. Is not even worth buying it, because they don't have your back in your time of need when your vehicle breakdown.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Ada. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoverageStaff

    Reviewed June 4, 2026

    I needed my car covered for breakdowns and signed up with Endurance Warranty three weeks ago. I was with another company that didn't do anything that they said they were going to do, so I shopped around for another one, and Endurance looked like it was going to be a legit company. Their reps were very helpful. They were able to answer all my questions and I'm satisfied with the process.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Michael. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoveragePriceRefunds & PayoutsStaffRates

    Reviewed June 4, 2026

    The young man from Endurance was very helpful when I was signing up. He went over and told me how things work. He told me how long I would pay, and said the two years I paid for will give me an extra year. He explained everything. He asked me if I had questions, and with the ones that I did that I was confused with, I asked him to go back over and speak slowly so I could understand what he was saying. He was a great person. He had a great personality with people. I hope that everyone that works there have a personnel like him. I love the customer relationship that he did.

    I hadn't received my paperwork because I had too many things in my email, so I wasn't getting anything, and they couldn't send it out. So, when I cleared it up, I called them and told them. They sent it right to me. So, I have all the information. I haven't gone through all of it to check it all, but I have checked it some at a time. I would refer the company. The coverage I'm getting is fine, and it's going to work for me. The price is not crazy, so I like that. I'm a senior citizen, so I get a once-a-month income, so it fits nicely in my income.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Mattie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTech

    Reviewed June 4, 2026

    I covered two vehicles, then I changed my mind and wanted to cover one. So, I called Endurance Warranty, and they went ahead and canceled the one. They were very good about that and talked to me. I've been with them about 30 days and it's been a very positive interaction with them so far. They provided me the contract. The only thing that's missing with the coverage is suspension.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Verified purchase
    Customer ServiceCoverageTechRefunds & PayoutsStaff

    Reviewed June 4, 2026

    Signing up with was Endurance Warranty professional and to the point. I talked to a few mechanic friends of mine, and they said that they didn't have problems with utilizing Endurance, and they were the better ones out there. I don't have to worry about my car if it starts to act up. My car has been running well, and I thought it might be reaching that age point where it may start having problems. I'm just trying to be proactive. And when I need roadside assistance, I can use Endurance instead of paying for it in my insurance. Call all of the companies and see which one gave you the most encouragement to come to them or made you feel like they were the people that you wanted to work with. When I talked to the agents for Endurance, I felt, “These are the people I want to deal with.” If I do need help, I don’t want a hassle. I feel positive about them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Benjamin. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed June 4, 2026

    I looked at price and ratings from different companies, and Endurance was the highest rated from what I read. The fellow when I signed up was knowledgeable. So far, it's been an easy experience. However, I haven't received a hard copy of the policy. They emailed me a copy but it's a lot easier for me if I have something I can read on paper. Other than that, I would tell others to consider Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Paul. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Claims HandlingCoverageTechPrice

    Reviewed June 4, 2026

    Endurance reached out to me often until I signed up with them. They kept offering better deals in terms of the mileage and coverage for the premium, and finally came to a place where it seemed like it was very good. It just fits what I needed. I've had to file a claim twice now, and it's been quite good for my expectations. I used my local dealership for some things that weren't covered by my factory warranty. They were able to reach out to Endurance and got all the pre-authorizations and authorization for repairs, and saved me quite a lot of money. It did cost a little bit more to get what I wanted because the dealership won't use the parts that Endurance wants to send. They wanna use their own parts. So, there was a little bit of an upcharge. But I was okay with that. I'm sure it's in the fine print somewhere in the contract. But my out-of-pocket cost was quite low compared to what it would have been if I didn’t have the Endurance coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Joe. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 4, 2026

    I see a lot of different commercials on the TV. It seemed Endurance was the best deal and I gave them a shot. It was a young lady I spoke with when I signed up, and she was very professional. She went above and beyond what her job description is. She really impressed me. She was really a very good representative for Endurance. I would recommend Endurance without question. If you have a car that's out of warranty, it's not rocket science that you need to have some kind of warranty 'cause something is going to go wrong with your car sooner or later.

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    Endurance Warranty
    Response from Endurance Warranty

    Carl, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    Customer ServiceCoverageSales & MarketingStaff

    Reviewed June 3, 2026

    Dear Endurance Customer Relations Team, I am writing to formally report an unsatisfactory experience during a recent call with one of your sales representatives.

    On [June 3, 2026 6:40 pm], I contacted Endurance to inquire about coverage options. During the call, I clearly and repeatedly stated that I was not ready to make a purchase decision at this time. Despite this, the representative Robert (Account Manager) continued to apply pressure to purchase a policy immediately and did not respect my request to pause or decline the offer.

    Additionally, the representative made comments referencing my financial situation in a way I found inappropriate and unprofessional, including statements implying knowledge of my personal financial circumstances. This made the interaction feel uncomfortable and coercive rather than informative. At no point did I consent to high-pressure sales tactics, and I expected a standard, respectful customer service interaction where my decision to not proceed would be respected.

    I am requesting that:
    This interaction be reviewed internally
    My feedback be documented in your system

    My contact information be placed on any appropriate “no further contact” or marketing restriction list, if applicable

    Please confirm receipt of this complaint and advise if any further information is needed. Sincerely, Quiandra

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    CoverageTechStaff

    Reviewed June 3, 2026

    We had Adam as your representative and did a tremendous job explaining the policies and the finances but also was able to answer any of our questions. Took the time for us to check with our dealership if they would recognize Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Joseph. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Coverage

    Reviewed June 3, 2026

    My claim for transmission was denied because my last service on transmission was 5200 miles past the owner's manual recommendation of 120,000. Also denied. Because I’m a free volunteer firefighter and have a siren and red light on my truck and they deemed it commercial use. Cancelled my policy immediately.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Chris. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Verified purchase
    CoveragePriceRefunds & PayoutsMaintenance

    Reviewed June 3, 2026

    I am very disappointed in Endurance. I purchased a plan last year Sept. 2025 and paid extra for the Elite benefits. My plan states with the Elite benefits would pay $50 toward 3 oil changes a year. They only paid $50 for one oil change. My check engine came on last month and when I took it to the repair shop the same one I have been using for the last 2 years they refused to pay for any of the repairs telling the repair shop that I had a limit of liability plan meaning if any repairs cost more than the car is worth they will not cover the repair(s) and that I had met my benefit limits on the plan. Which did not make sense to me. I was paying Endurance $175.06 per month and this amount was to be paid through 2029. I had not had this plan a year and has only taken my car in twice since my benefits began October 2025.

    When I inquired about the plan as to why Endurance was not covering any repairs they told me that that all insurance plans have a limit of liability and that I had met my benefit limit this warranty. If I had known this upfront I would not have purchased this warranty. Endurance has only paid one claim since obtaining this plan so how is it possible to have already met my policy benefit limit. I thought I had made a better choice by changing to Endurance after leaving Car Shield since a lot of car repair shops in Georgia stopped accepting Car Shield.

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    Response from Endurance Warranty
    Olinda, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you, The Endurance Team

    Customer ServiceCoverageTechBilling

    Reviewed June 3, 2026

    Called to discuss possible changes to contract. Gordan advised against making changes because this upcoming payment was the final pmt for our contract, starting a new contract would start a new pmts. He gave me our mileage limit and date new contract will renew.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Charles! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Customer ServiceCoverageTechPriceStaffTimeliness

    Reviewed June 3, 2026

    The best advice that I can give to a person who chooses to buy a high-end vehicle and by high-end I mean north of $75,000 do yourself a favor and purchase an extended warranty with Endurance warranty. They are the best on the market and they cover high-end vehicles that are very expensive to repair. An oil change for a Maserati at the dealership can go for 1000 bucks and a brake job is $5000. Replacing a headlight will run you several hundred dollars. If you were going to purchase this type of vehicle then a company such as endurance Warranty is a must have and the amount of money that you pay per month pales in comparison to if you have a major repair and their warranty covers pretty much everything.

    I have a 2018 Maserati Levante that within five months of purchase, the wiring harness for the vehicle completely went out and it had to be taken apart and it took months to repair and fortunately I was under the factory warranty. But that type of repair would have cost thousands of dollars and parts and labor and endurance warranty covers such a repair. They are extremely professional, courteous and knowledgeable so do yourself a favor and purchase the policy as they have earned all of my business and the remaining 11 cars that I'm bringing online, I shall cover all of them with endurance Warranty.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Mike! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    TechStaff

    Reviewed June 3, 2026

    What an easy process to use with the help of Crews Subaru Dealership. Sierra ** the service advisor handled everything seamless. Could not ask for a better experience. Approval took 1 1/2 days. The whole process was beyond my expectations. Thank you.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Marc. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceStaffBillingRates

    Reviewed June 3, 2026

    I had been reviewing Warranty providers and I received an email from Endurance on their Memorial day policy discount if you sign up. I called and spoke to a agent, I provided the VIN and the other info needed to see what level of coverage worked for me. Being a senior on Social Security was another perk to extend my payments for a lower monthly payment. He asked did I have another car for a multi car policy discount. I did and we went through that VIN and the process to see the level of coverage that worked for me.

    All in all this gentleman was professional, listened to my needs and when he provided all the discounts that applied. I got two very good plans at a fair price. I access their portal with him on the line, he highlighted things to look for, we added both policies under the one sign in and so much more. I then called customer service to change my billing info. She completed this on both plans without a hitch. Knowing that I'm covered bumper to bumper at what I think is a great price was what I was looking for. I'm hoping I never have to use it but so glad to know I'm covered in case I do.

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    Response from Endurance Warranty

    Hi, Randyt. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed June 3, 2026

    When I called in, I was amazed at how very simple this process was. Every question I had and questions I didn't even know I had, were answered quickly and precise. He explained every detail of the policy to me in depth and even gave me a chance to Google some of the questions, I really wanted to make sure my local Dodge dealership took Endurance and I put him on hold and I called them and I was told instantly without hesitation that they "Absolutely LOVE to deal with Endurance Warranty Service", so without hesitation I came back to the call and said "I'll take it".

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Samantha. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Staff

    Reviewed June 3, 2026

    I talked to my mom-in-law, and she said that Endurance was pretty good. She was with them. It was easy to sign up with them. The rep was nice and she explained it well. Everything has been going so well so far.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Edward. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Claims HandlingTechPriceStaff

    Reviewed June 3, 2026

    Endurance is good. I liked their reviews and the cost of going with them. When we submitted a claim, our experience was great. They were very helpful. The dealership dealt with them and there were no issues.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jason. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed June 3, 2026

    I was going into my retirement planning of how to save money before I retired and it said on there to get a warranty and it showed Endurance. So, I trusted that website. I spoke with two different reps and they were perfect. They were polite, very professional, and very informative. They answered all my questions and I enjoyed talking to them. As far as the overall coverage, I'm very pleased.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Lucille. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceStaffRates

    Reviewed June 3, 2026

    Endurance is a good company. Also, I have good coverage with them. They told me engine, drive train, electronics. I was just wondering how much money I'd have to pay to get an insurance policy through Endurance Warranty. The signup process felt good because Endurance were willing to reduce it. But after I got done, they checked my VIN number, and they said that my car was in excellent condition, so they gave me a quote. I said I'm on a limited income so I asked if it could be reduced, but it wasn't. They did reduce it, but it wasn't. They showed that I had to pay the full $135. I talked to one of their accountants. He said, "We can bring it down to $116,” and I said, "Perfect, I'll take it.” Because I will cancel the policy. But that never happened. I got a contract from Endurance, and they wanted me to pay the full amount of $135 every month. My car is in excellent shape. It will continue to run for a long time without any major concerns.

    It makes me feel somewhat secure. If something did happen, a major consequence, I'd have a coverage for it. I can't get that coverage until they told me I'd have 1,000 miles on the car or 30 days. I thought, “That's a good price, 116.” But I wish they would honor it. The accountant who I talked to said, “If they haven't, call me. We'll get that straightened out.” When I get home, I'm gonna call Endurance and get it straightened out. If it doesn't get straightened out, I may cancel, even though I like Endurance.

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    Response from Endurance Warranty

    Thanks for sharing your experience, Cliff! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

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    Staff

    Reviewed June 3, 2026

    I did some research on companies and the gentleman I talked to from Endurance Warranty explained everything very well. I made my decision and I was very satisfied with the signup process. The gentleman was very professional, and he didn't sugarcoat anything. He explained to me I was getting what I was looking for and I appreciated that. I just had a claim for a transmission and I didn't have any problems. In all, it took about a couple of weeks and it was really smooth sailing. I was really surprised.

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    Response from Endurance Warranty

    Hi, Vivian. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedRefunds & PayoutsStaffRatesRental Car

    Reviewed June 3, 2026

    I got one of the best policies. I told the rep what I went through, and he customized my policy to match what I previously had with CNA which I was very happy with. I had my engine replaced through CNA. I got a rental car and towing. They paid for the replacement, too. And they did a good job. Even my mechanic said, "That was quick. Most time we do these, they want hassle with us." The rep said, "We're number one in the industry," which I didn't know. After our conversation, I researched that and found out that that is true.

    The rep did a fantastic job. He tailored everything I got to match the good experience I had with CNA, but CNA is through a dealership only. They don't do much outside of that. I was replacing that coverage that I had. The rep got me everything that CNA gave me. He also got me in my price range, which is very good. I was happy with everything he did. Last week, I had a follow-up call, and she was very helpful and friendly as well.

    The one thing I like that was not with CNA, was the rep said, "You got a problem, you make one call to us. We do everything else. Tow truck, getting you home, the whole nine yards." CNA did not do that. I had to call my own tow truck, had to do all the other stuff, and I had to call them last. He said, "You make one call, we got everything. Just tell us where you're at, we'll do everything else." What he set up for me was what I was looking for so, I'm very happy about that. I've already recommended Endurance to friends.

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    Response from Endurance Warranty

    Ricardo, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    Claims HandlingCoveragePriceRefunds & PayoutsStaffBilling

    Reviewed June 2, 2026

    My real issue is with Smart Auto Care, but my husband and I purchased our warranty through Endurance. Unfortunately, Smart Auto Care was selected by Endurance to handle the claims process. I'm sorry, but Endurance has to be held accountable for selecting Smart Autocare as a business partner. We have spent close to $3,000 in premium payments to Endurance, but in the end, they argued with me over a part they refused to include (that was even confirmed by Dodge it was needed) in the coverage that was less than $150. I refused to fight with any further. We paid the cost out of pocket. Had it not been for the $3,000 we have already spent, I would cancel this plan. We are so disappointed!!

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Marquita. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServiceTechRefunds & PayoutsMaintenanceStaff

    Reviewed June 2, 2026

    After reading the contract (a must before signing) I decided not to sign up. This decision is based on verification documentation of all previous maintenance on the vehicle from the past. I had a well maintained vehicle. However I keep my own log and do not keep all the receipts, for example receipts for oil and filters, etc. Also, the maximum payout is limited to the value of that vehicle based on JDPower. That said: the customer service people were excellent to work with in explaining the contracts and understanding my concerns.

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    Response from Endurance Warranty

    Hi, Charley. Your feedback is highly appreciated! Thank you for the review. If you change your mind, we are here for you! - Endurance

    Verified purchase
    Staff

    Reviewed June 2, 2026

    I am so busy and have been putting off purchasing extended warranty protection for my car and this process was much quicker and easier than I even imagined it would be. My questions were answered clearly and it was easy to understand what exactly I was getting for my money!

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    Response from Endurance Warranty

    Thank you for the 5-star review, Gayle. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed June 2, 2026

    I saw one of Endurance's commercials and decided I'd give them a call just to see what it was about. I talked to their rep, he took my information, gave me a price, and gave me a couple of incentives if I go ahead and do it at that time. And the only thing that I didn't like was that I thought I was going to get a hard copy of my policy and I got it on email. I'm an old man and don't do a lot of email and type stuff. So I had to call back and see if I could get a hard copy, but it hasn't come yet. They said they would send it, yeah, but I haven't seen it. But my experience with them was professional, and the policy was well-explained.

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    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, William! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    Staff

    Reviewed June 2, 2026

    My brother has Endurance. I signed up with them a month ago. The rep was nice. I haven't had to use my warranty, but it's great. I recommended Endurance to a few people.

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    Response from Endurance Warranty

    Merrilou, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    TechStaff

    Reviewed June 2, 2026

    I've been with Endurance for a while. I've had two claims, and I've been very happy. The car dealer dealt with what I have. They dealt with Endurance and got the claims taken care of. I was in and out in one day.

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    Response from Endurance Warranty

    Hi, Kathleen. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed June 2, 2026

    I saw Endurance Warranty on TV and they sounded good, then I decided to buy a car that I had leased. Repairs can be expensive and although my mileage on my car is low because I don't go anywhere since I retired, I still wanted to be covered. I talked to my son about Endurance and he also said they sound good. My son was glad that I had taken the initiative in case something goes wrong with my car after the warranty ran out.

    I tried Endurance and the price was great. It was a $100 deductible. The enrollment process was very good too. I was always informed of what was going on and the guy was very helpful. He talked me through and explained everything that he could, then he sent me the information online so I'd have a copy. He also told me I can always call if I have any questions. Having Endurance makes me feel much more confident that I won't have any crap with anything that might go wrong from the age of the car.

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    Response from Endurance Warranty

    Hi, Novella. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Tech

    Reviewed June 2, 2026

    I bought a car and they offered Endurance to me. I've been a customer for four years now. I've placed claims. They put an engine in my Jeep. They put a bearing, too. Each time I went, I only had to pay $100. They let me take my vehicle to my dealer that I wanted to. I'm very satisfied. I got no complaints.

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    Response from Endurance Warranty

    Hi, Christopher. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Customer ServiceTechRefunds & PayoutsHonesty & Transparency

    Reviewed June 1, 2026

    We will never do business with Endurance again. Any time our truck has needed work, Endurance gives us the runaround saying that the mechanic shop has not submitted the correct documentation, even though we are physically watching the mechanic submit it. This has happened every single time we’ve gone to use our warranty. This most current time, our truck has now been sitting in the shop for one month with no forward progress - over a fix that will take only a few hours. We have asked to speak with a manager or our adjuster, but Endurance has refused us this right. It is now evident that this is what Endurance does - attempts to frustrate and drag the process out so long that their client just ends up paying for it themselves. This isn’t bad customer service, this is strategy. It’s dishonest - full stop. Choose a company that has integrity and is good to their word.

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    Endurance Warranty
    Response from Endurance Warranty
    Kathryn, thank you for your review. All feedback is important, and we're sorry to hear you had a negative experience. Please email feedback@endurancedirect.com with details about your experience and coverage plan number, and we will be in touch.
    Thank you,

    The Endurance Team

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    Customer ServiceCoverageTechSales & MarketingPriceRatesFollow-Through

    Reviewed June 1, 2026

    They are a scam! I bought the highest level plan administered by Endurance, and they charged $4000+ from me over several years. Engine failed, but they refused to cover it, saying they don’t cover bad pistons. They also never responded for 2+ months, leaving us without transportation. They don’t follow through on contracts and they also limit repairs to a fraction of the price to buy your vehicle. Don’t buy any repair plan from them, they are crooks. They deserve a class action lawsuit against them.

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    Reviewed June 1, 2026

    I got what I needed and more information. I would let friends and family know about them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for recommending us to family and friends! We're glad your experience with us was a great one. - Endurance

    Customer ServiceCoverageStaff

    Reviewed June 1, 2026

    Great customer service by Ms. Katherine **. She was very helpful with my auto coverage policy.

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    Response from Endurance Warranty

    Hi, Jerry. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    CoverageTechPriceRefunds & Payouts

    Reviewed June 1, 2026

    Endurance Warranty answered all my questions and I was informed. My vehicle is expensive, and if something goes wrong, it's going to be an expensive repair. But after reading the contract, I wondered if it was a good idea because there's a limit to how much Endurance pays out. I got a big $200 deductible. Our repairs would cost more than that, but I don't have any experience with the policy yet. But I feel safer with it. I'm still going to hold on to it.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Steven. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceTechPriceStaffBillingRates

    Reviewed June 1, 2026

    I had checked other companies but when I spoke with the young lady at Endurance, I went with her price ‘cause it was something I could afford. When she was doing the application, she wanted my bank statement. She said the amount was $149, and I told her I only had $102 in my account. That was a Wednesday and I asked if she could give me till Friday. She promised me she was not gonna take any money that day. She just needed the account information to set the contract up. But she went ahead and put it through, and apparently, it bounced.

    I called Endurance the other day asking why the money was still in my account when I already put the rest of it in there. They said the payment bounced and because it did, they could not take a checking account anymore. We had to go with a debit or credit card. I told them I don't have a bank card. They said they were gonna call me back and let me know what the decision was on it. Also, the rep said she was gonna send me an email of everything so that I could read it. But I never got the email. Other than those, I already told my daughter and my son about Endurance and they are getting it also ‘cause they got those expensive cars.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review. We appreciate you being a customer and helping share the word about us. We're here for you anytime. For any questions or concerns, please reach out to us at feedback@endurancedirect.com and we would be happy to help you! - Endurance

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedBillingRates

    Reviewed June 1, 2026

    I used Endurance Warranty in the past, and I heard about the other one I see on TV. Other people I know has that one, and they'll give them a zero rating. Mary is the one who I got the telephone number off her phone, and she's an Endurance customer. She has never had a single problem with what she needed on her vehicle. I wanted everything Enduraance had to offer on the package, and that's what I bought. When I bought the car, that's the way I bought the car. I want every policy I can have, and they gave me a rental. They also gave me windshield and key replacements. All I wanted know at that time was if I could pay it off 100% for the year time. That's the way I pay. They said yes. I said, “Here's your number. Here's the card number.” So, she told me she gave me all options. It was fast. She got my credit card number, and it was over. She gave me what I wanted. That’s all I needed.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Byron. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    TechPriceValue

    Reviewed June 1, 2026

    My truck was getting older and about a year ago, I decided I wanted to get the extended warranty on it. I checked the differences of the warranty companies and I liked what Endurance offered a little better. The purchase went very well and it'd be nice if it was a little cheaper, but it's a good value. I've had one claim since. I initially contacted Endurance, then the Ford dealership's service department contacted them. It was painless.

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    Response from Endurance Warranty

    Hi, Joseph. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed June 1, 2026

    The sign-up process at Endurance was easy. With my research that I've done previously, I had plenty of questions asked, and they satisfied that. It was well planned out and well explained by the representative. I was very pleased with my experience with them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Kenneth. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePunctuality & Speed

    Reviewed May 31, 2026

    The enrollment process at Endurance was easy; it was done on the phone and online. There weren't any long waits or trying to figure out how it was going to work. So far, everything's gone really well. It was about a month before it kicked in. So we still have some time to go. I don't mind the time waiting, but 1,000 miles is going to take us forever to get to that. We don't drive much.

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    Response from Endurance Warranty

    Thank you for the review! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

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    Customer ServiceCoverageTechPriceStaffRates

    Reviewed May 31, 2026

    My daughter had a vehicle that had some serious problems, and then it was an older truck. So when she replaced it with a newer model vehicle, we bought the Endurance program for her. I had done some research on one of our local ASC mechanic shops to see who paid the best and had the best kind of service. There were three different companies. Endurance was the one that would take the older trucks. A couple of others would. They were good, but the mileage was too much. So, after the process of elimination, Endurance had the best deal.

    And while I was on the phone with the Endurance rep, I thought my truck was too old and the gentleman helped me out. We have a program tailored to the mileage. Said, "Okay. Let's look at some numbers," and he gave me a price, and it was fair. So I also opted to buy one for my truck. Price-wise and coverage-wise, Endurance met my needs for my truck. They also kept in touch with me in the process and even after the process of signing up for a contract. Had a couple of follow-up emails, also to review how to use the program.

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    Response from Endurance Warranty

    Thanks for sharing your experience, Gilbert! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

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    CoveragePunctuality & SpeedStaff

    Reviewed May 31, 2026

    My car is getting old. I decided to get an auto warranty, and it was easy signing up with Endurance. Their representative was nice. I got to wait 30 days and 1,000 miles for the warranty to kick in.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Donald. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

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    Customer ServiceCoverageTechStaffBilling

    Reviewed May 31, 2026

    Most of my experience with Endurance has been good. The only thing was that they said I would receive a couple of cards, and I haven't received those yet. The customer service rep was very friendly and explained a lot of the features of the program. They did warn me that the monthly payment would be handled by a different vendor. So, that was helpful. The features in my policy were about what I expected. They're the same with the extended warranty that we had previously purchased on our vehicle.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Cheryl. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechPriceRefunds & PayoutsStaffRental Car

    Reviewed May 31, 2026

    I liked not being limited to far as where I can take my car to get service. And the Honda service department said that Endurance was a good warranty for my car, because I didn't have warranty for it. It will help pay for the cost of something that does occur. Endurance's rep was awesome. She broke it down to the ground to me and let me know what every little point is. She said I would have a rental car, roadside assistance, that I can choose any car shop that I want to take my vehicle to. There was so much. It was just that they don't pay for preexisting problems that I had for my car. They don't cover that, which is understandable. She also let me know things that had recalls on them. It was a lot of information. I already have recommended Endurance to several friends.

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    Response from Endurance Warranty

    Latarcha, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Sales & Marketing

    Reviewed May 30, 2026

    Do not use this company. Also do not believe anyone that gives them a good review as they are paid. They took me for over 10,000 as well as thousands of other people they steal from. They are in a lawsuit because of all the scamming the nasty people do. Please tell everyone you know to cancel with them so we can close this company down. Trust me... you will be next.

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    Tech

    Reviewed May 30, 2026

    I have to say my most recent experience with Endurance was wonderful. I was having difficulty with the shop I originally took my vehicle to. I contacted Endurance and they sent me a list of recommended shops within my area. I wound up choosing one of those recommended shops and the estimate and repair process was seamless.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Amy. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceRefunds & PayoutsRates

    Reviewed May 30, 2026

    The warranty ran out on our car, and it's in perfect shape. We happened to like it very much and we kept it like new. We thought we should insure it so we can drive it much longer. My husband checked some prices online and we've been with Endurance over a year since. When we had a claim, the process ran very smoothly and we're very happy with the way it was handled. It's exactly what we thought we had paid for and we got well over our money's worth.

    We had a very expensive claim and no problems at all with that. It was handled between where we had the work done, which was the dealership, and Endurance. So outside of us making the initial call, everything went very smoothly. My husband's very happy with the results and we already have recommended to friends that they should think about this. Endurance Warranty's customer service is the very best and the price was very reasonable. It was something we could handle. We're not rich and we're on a fixed income.

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    Response from Endurance Warranty

    Thank you for sharing your positive experience, Mrs. Brown! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    Staff

    Reviewed May 30, 2026

    I heard about Endurance through a friend of mine. She told me Endurance was a better company to deal with, with any type of mechanical problems on my vehicle. And my vehicle was running out of warranty. I liked how easy it was to sign up. The rep was very professional, and there was no haggle.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jerrian. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 30, 2026

    An Endurance Warranty called and got to talking to me, telling me the benefits of it, and we went ahead and wrote it up. She was nice about explaining what all is covered and how long it would be for something would be covered. She was thorough about it. She told me it would be 30 days or 1,000 miles. I'm very satisfied. I've never had to use it, but I'd recommend Endurance in a heartbeat.

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    Response from Endurance Warranty

    Carl, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceRates

    Reviewed May 30, 2026

    I got interested in Endurance as I liked the quote with them. If something was to go wrong with my car, all I gotta do is pay $100 and it gets fixed. I have a decent car and I know if something goes wrong, I can’t afford to get it fixed on my own. However, everything was going so fast when I was signing up with them that they couldn't break everything down to me. I had to call back and was about to cancel. But they broke everything down for me then and made it more sense for me. The only thing that got me upset was as soon as I picked it up, something went wrong with my car. They said I gotta wait 30 days or 1,000 miles, whichever comes first. There’s always a catch. It's almost like an insurance that is a legal ripoff. You don't need, yet you’re it wasting your money each month. But if something happens, you’re gonna need it. It's dang if you do, dang if you don’t type of situation.

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    Response from Endurance Warranty

    Hi, Idris. Your feedback is highly appreciated. Thank you for the review! We are here for you if you need us. - Endurance

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    MaintenanceStaff

    Reviewed May 30, 2026

    I got a 10-year-old vehicle and it's been a very good vehicle. But 10 years of parts going up and down, back and forth and sideways, and which way, I was thinking it'd probably be about time to get a warranty on that vehicle. Because I like the car, I'm intending on keeping the car. And if anything breaks off a big-time nature, that's why I was looking into Endurance. And in my estimation, Endurance is the best warranty service out there. My sign-up experience with them was as easy as pie. Both people that I talked to, the initial contact, were very professional. Then, the other agent that I talked with, Heather, was very professional. I enjoyed working with her a lot. She's an asset to their company. It was a good experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jack. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    TechStaff

    Reviewed May 30, 2026

    Some of my mechanics said Endurance Warranty was the easiest to deal with. I signed up with them six months ago. The representative was pushy, but he was all right.

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    Response from Endurance Warranty

    We are grateful that you took the time to leave us a review. We're happy to help you anytime! - Endurance

    CoverageHonesty & Transparency

    Reviewed May 29, 2026

    I've joined the best plan. They snubbed me. My running boards failed to to work. They are retractable and under the truck turned down cold. Not very nice. You have rust under your truck. I live in NY. Tell me what is fair about that. They lied. They cover what they want. Out 2000 bucks.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Dave. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Customer ServiceTechRefunds & PayoutsStaffRental Car

    Reviewed May 29, 2026

    So I have the best package Endurance offers. I have paid it on time for 15 months straight. Never a repair. Well, my first repair came and what do you think happened? I’m out $500 for the rental car because they didn’t answer the phone the whole day for the mechanic to get the claim and he sent screenshots to prove it so therefore I rent out a car out of my pocket and thinking I’m gonna get reimbursed because my car is gonna be in the shop for seven days. Well, I’m not getting reimbursed for the three days.

    I rented the car. Now endurance is renting your car for five more days for me and I still have to pay out of my own pocket for that too because they only pay $30 and the rental is 50 something and I have to pay the deposit. So how is this the best package I don’t understand and other than that the car is in the shop for other things that were minorly wrong with the car like the battery and a couple of other little things they hardly pay anything Towards so I don’t think my 300 and some dollars a month equals up to anything of a repair that I would have done. I will be looking for a new warranty dealer. Very disgusted with endurance, and I will spread the word.

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    Customer ServiceCoverageTechPunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed May 29, 2026

    Endurance misrepresented the warranty from the first phone call. I mentioned that there was a noise in my truck but the Ford dealer could not find it. The representative stated that if the dealer could find no apparent issue that if something failed later, it would be covered. The noise went away for months and then resurfaced, Endurance denied this problem along with another that had nothing to do with the noise. When I cancelled the policy since it would not cover my vehicle, they still today refuse to refund me after they have voice recordings of the representatives telling me it would be covered. Once they have your money and a contract, you are treated like dirt.

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    Endurance Warranty
    Response from Endurance Warranty
    Hello Mark, we would like to apologize for your recent experience. We pride ourselves on our customer service and high-quality standards. We would like to make things right. Please email feedback@endurancedirect.com and we will be in touch soon.
    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaffTimeliness

    Reviewed May 29, 2026

    Endurance was quick, professional and an easy process to settle a claim. This was my first experience using this type of insurance and I have to say, I was impressed. The day I took my car to the garage is the same day I got an email from Endurance. I talked to the customer service and my claim was filed and settled. Doesn’t get much easier than that.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jody. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

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    Endurance Warranty Company Information

    Social media:
    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd.
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Website:
    www.endurancewarranty.com