Endurance Warranty Reviews

The process was good until I had to go pick my truck up. They say you're gonna pay a $100 deductible, but I had to pay $270-some. The dealership said part of the diagnosis they did on my truck, my rear end was going bad and they had to take the cover off. They had to take pictures of the inside and send it to Endurance, which I didn't give them permission to do it. They said that the warranty people told them to go ahead and do it. But Endurance didn't cover it. I had to pay for it. I called Endurance and asked them what I had to pay for and they told me it had to be how they had written the receipt up. They said, "You can call them and tell them." I said, "I'm not doing all that. You should have called them, see what went on, and why I had to pay more money. It shouldn't be my responsibility to keep calling you back and forth." But it's better than paying for the whole thing so I still came out good.

I read up on Endurance's reputation, and I was pleased with that. They set me up with a plan. Signing up was kind of a push-through though.

I purchased a warranty agreement last year (2022). When they called to sell me the warranty, they questioned me about my job and I told them that I drove for Uber, and they then offered me a policy. I anticipated being protected from upcoming problems. I had an issue with my car this month, February 2023, and I took it to the mechanic. They informed me that the transmission had a problem. After I called Endurance warranty, they sent me the warranty documents through email. I made a call to the repair company and sent the warranty papers via email. When I called customer support two days after they started the claim, they informed me that the claim had been refused because it had been used for a business purpose. I clearly told them that I have been using my car for UBER for last 2years.

I called Endurance and talked to a representative, got a quote and then shopped around for a little bit. The representative that I talked to was very patient and helpful, and wasn't pushy with anything, so I appreciated that. After I signed up, I set up automatic payments. But I'm still waiting for the login to be changed because she put my wrong last name. It wouldn't let me log into the app so I had to call and talk to someone to try to get in there. I'm still waiting for all of that to be fixed. But other than that, everything is fine.

It took a terribly long time to get Endurance to contact the auto repair shop and it seemed like there was always something. I couldn't get the information I needed to the repair shop. My car was in the shop for three weeks before anything was ever done to it. I also asked, "Could I get a rental?" But they couldn't give me a rental until something was closed on the repair.

Endurance has a good policy. The first lady I talked to called when I asked her to call. But she passed it on because she would call during work hours and I have to work overtime. I got one price from her then I got a second price from the man I talked to. They were different prices, but I'm gonna try and work it out with them. I’m about to put my ex-wife’s car and my father's car on Endurance.

Endurance was cheaper, offered pretty much the same thing as another insurance company I had, and offered a little bit more. The price was right for me too. The lady I spoke with was very helpful and nice. She explained different things to me so I could understand. I'm pleased with Endurance and I would tell others to pull them up on the internet and search them very well.

The signup process was great. Thus far, Endurance is a great company.

The guy I talked to explained everything to me really well. Everything was really easy. I had a really good experience. I like that you get a warranty for unlimited miles. That's pretty good. You can't really beat that.

The signup process was pretty simple and self-explanatory. It went well. But I never received any confirmation and I didn't know how the payment is gonna go through.

Everybody pretty much offered the same thing but the young lady from Endurance that I spoke to was very polite and professional. She answered all my questions and she had a lot of patience.

Everything was pretty clear-cut about the sign-up. They asked for specific information and I provided it to them. So far, the experience has been really good. I dropped off the vehicle two days ago for repair and they're gonna be performing a diagnosis. They said it would take about three or four days and then from there, they would contact Endurance about a claim.

Signing up was easy breezy. The rep explained all the things to me and everything was fine. The only issue that I had was that I had a claim on a charge on my American Express card. It took place at 3:30 in the morning and American Express didn't recognize it. They denied it and called me to ask me if I made the charge. I never heard of the company before and they said it was one of those companies that had to do with car auto plans. I didn't make the charge but it must be Endurance so I told American Express that's what it was. I told them let the charge go through and they said Endurance would probably do it again. I called Endurance and they told me that it was their company that made the charge and everything was settled right away.

Signing up was easy and working with the reps was fine. I'm 100% satisfied. Check with Endurance.

When I spoke to the reps at Endurance, I told them I would speak with my wife and call back. They gave me a number to give the person when I called back because I already had a file open. After I spoke it over with my wife, we decided to go that route instead of going with a new vehicle and called Endurance back. Everything went smoothly with them. We had a certain amount of days and a certain amount of mileage that had to be reached before we could use our warranty.

Purchasing was a good experience. They explained everything very well. If I had any questions, I just called back. I recommend Endurance.

I had a good experience signing up with Endurance. They gave me a quote and I told them I was gonna think about it because I wanted to make sure of the final price that CarShield was gonna give me. I told the guy to give me 30 minutes. Endurance gave me a way better price with a way better package. And I noticed that they close later than CarShield. If Endurance is already closed and I needed them, I can only imagine if my car was to break down and I had a question and I can't even reach anybody. Both of the representatives were very knowledgeable about the plans and knew what they were talking about. I asked a lot of questions, because when I first got the plan, it had a lot of big words to it. I never had to hear them tell me to hold on and that they would connect me to someone else. It was always, “Yes. This is connected to it. This is part of it.” And they would reiterate it.

The rep and I had a good conversation. I got a booklet from them and I got a card with it. I put that in my truck so if I break though, I have everything right there.

The original sign up process, when I talked to a guy on the phone, seemed painless and straightforward. Endurance was a lot more efficient when it came to responding to me, but since signing up with them, I can't say the same. I paid them and they were supposed to send me a confirmation email. They didn't send it. I called in and sat on hold for about 40 minutes. They said, “Oh, our systems are down. We'll send it.” They never sent it. I called back a second time a couple days later, and it took over an hour for me to get them to send me an email with a confirmation number just showing that I paid. I'm not very satisfied, and I'm hoping, if I ever have to use it, it's not like that. Also, they took a couple months out when they're only supposed to take one month out for an automatic payment.

The rep did the best he could and I have no complaints there. He got me to trust Endurance, and he helped me out on the little things and helped me decide what I wanted. He was positive, explained everything and told me things I didn't realize on the parts. On Endurance, the parts are brand new when they replace them. On the other hand, with Carshield, the parts are refurbished. I didn't know that. The sign-up process was good, and I was very satisfied. The only problem I had was when I went through the finance company that takes care of the money, once I gave them the debit card number, my debit card got hacked. I had to go through some things with my company to cancel some purchases that were on it, and I had to get a new card after that. Other than that, the payments are coming out every month, and I got no worries. I'm covered.

The process was straightforward. The cost was a little more than I thought it would be, but the rep found a cheaper one due to my age. I'm fairly satisfied. The only thing is I don't like having to sign up for the second party on how I'm gonna pay.

Updated on 03/07/2023: I want to redact my initial review of this company. Stay far, far away from this company. I was told by two separate agents of Endurance what would, and what wouldn't be covered on my car as well as the contract to back up what they said and my understanding. When it was time to get my car repaired all of a sudden those parts are not covered, even though it states these exact parts are covered by the contract, for instance, my CV axle is broken. Ripped a hole in the boot throwing grease, this is supposed covered in the contract, Endurance says that no cause the boot got torn.... Hold on. That's how these things fail. If it was together it wouldn't be broken. I'm not a mechanic and I know that.

Endurance seems to do the right thing for their customers. However, I was confused about one thing. I had called back and spoke with a manager. I had signed it was 80,000 miles or six years, whatever came first. He boosted it up to 100,000 or six years. They had a special where if you get into an accident and the car is totaled, they automatically give you $1,000, and there was a road hazard for the tires. I had asked him, "What if I'm driving, hit a pothole, or get a nail in the side wall and they can't plug it?" He said, "That's covered. Also, if you go for new tires and they deem that the treads are too worn and you need new tires, they would cover that 150." I had called and told a rep, "I had this conversation with your manager a couple of weeks ago." She said, "No, that's wrong. It is only for if you have a hazard." I don't know who's telling me the right thing and who isn't. I couldn't get the answer to my question.

I had a claim that had to do something with the engine. They covered part of it, but wouldn't cover something else that was necessary. It still ended up being a $700 repair for us. I've had a couple of other claims that were also fully denied that I felt were wrongly denied. There are a lot of fine print about exclusions. I understand that gaskets aren't covered, but the other parts that got ruined because of the gasket, Endurance wouldn't cover. The cost is reasonable if it covered what I thought it would cover. And sometimes they have and it's been good. I felt good about it as a whole. Endurance has helped buffer some of the surprise costs. Had the car had fewer problems, then I definitely would have probably been a little bit like, “I paid too much for this.” But it's had a lot of issues and enough of them have been covered to make it at least break even or come close.

When I signed up with Endurance, they gave me all the information I needed to ensure me that they were legitimate. It was nice. When I had my ignition go out on my truck, I took it down to the Dodge house, and they said they had no problems fixing it. So they fixed it, and it didn't cost me anything but my deductible.

Tonya ** was very courteous, knowledgeable and understanding. She helped me with my problem and got it resolved. She told me step by step what the process was and I was very satisfied with her services at this time.

Tonya ** was amazing, very educational, explained the contract as to what was covered in detail. Unlike the last agent who just tryna make a sell. She was very pleasant, patient and professional. I would recommend this lady to be in a higher position in the company than manager. I must say she's very good at what she do on a CEO level very business like. Thank you!! Moving forward I can honestly say, I will send business Endurance way via Tonya **.

Kim in accounting was very patient and kind to explain my coverage and provide the details I needed. I was able to finalize the qualified plan that works best for my vehicle. Excellent customer care, even followed up on my emails and called the next day to make sure I was satisfied with my warranty plan. This kind of service speaks volume. She deserves a raise 5 stars!!

The touchscreen in the car was delaminating. So I'd be driving down the road, and it would change radio stations and turn my heat on and off or turn the air on. It was doing all sorts of wild things. I went into the dealership, dropped it off and gave them my number for Endurance, and they submitted all the paperwork. Then there was also a ticking noise, which was the exhaust manifold, but that wasn't covered by the warranty, so I had to pay for that. Endurance was very, very, very easy to work with.

So far, my Endurance has not been very good. It's been a struggle. I had to really fight to get a claim. It wasn't the most pleasant experience. They had an error with the person that initially did my stuff. I did it online and it was the correct mileage. Then I had my car stowed up over there at the auto body shop for two weeks over a 100-mile discrepancy that they did. They wouldn't call me. After me calling them every single day and getting transferred around, I finally won the deal. After two weeks, they said, “You're right, it was a mistake on our end. We'll cover the AutoZone price of the radiator and you can have the rest.” I also had a claim. Hose busted, but it was a hardline. We fought over that, too. I said, “It's not a hose, it's a hard pressure line.” At the end of the day, they denied that claim.

I've had three claims with Endurance so far. They paid almost everything on the first two claims. But with the third one, they didn't pay as much as I expected, and I was a little disappointed in that. But it's been worth the money to have it because it's definitely saved me money. I like that I didn't have to do anything. Anybody that I have spoken to from Endurance has been as nice and helpful as they could be. They seemed to be very knowledgeable. It's been a good experience.

I had a good experience when I had a claim. I was thinking I was gonna have to pay one amount, but it was a little bit more. But it was better than me having to pay in full. They paid 95% of it. They were also there to help.

They've never sent me information on the warranty. I called about that one day and they said they'd send me more but I never got it. I'm gonna cancel whatever warranty I have and I'm not gonna pay them for anything. They better contact me and give me some paper work. They should tell me what they cover and if they don't I'll be cancelling really quickly.

Customer service did a fabulous job. I was offered many different options. Sign up with Endurance. It's super easy.

It was a pretty pricey package that I got from Endurance, but I needed to protect my vehicle. I've got a limited edition 2007 Hummer with only 58,000 miles and if something was to happen to it, it would cost me quite a bit of money if I had to do it out of pocket. Endurance had great customer service and I felt really comfortable with the whole process. Everybody was so nice and everything is done in-house through them. There's no third party, which was good to know.

Endurance went into detail and they offered more to me than the other people that I had. They also said that I can go with my dealership and that made me wanted to go with them because that was a good thing. So far, everything is good.

I liked the different plan options because I was able to choose what would have been best for me. Also, the cost was awesome. The customer service is excellent.

They did a discussion of their policies, and then the pricing associated with them. It was fairly straightforward when you're buying a policy. When I have a claim, I can go to my dealership, and the rest of the process is transparent to me.

Customer service was very nice. We agreed on a price and I signed up.

Setting up with Endurance was very easy. The woman was very nice. It was a good experience. I'm pleased with the policy and the reviews that I've read of it.

Getting in touch with somebody was pretty easy during sign-up and I was not on hold for too long. I got a plan that covers the whole car instead of me going out of pocket for most of the parts. The rep explained everything correctly. He was good.

I signed up with them last month and that was easy. My rep was very helpful. I would absolutely recommend Endurance to a friend. You won't have any buyer's remorse if you choose them.

I saw some comment somewhere that Endurance had the best program so went with them. They originally wanted $134 for every payment. I then got these notices that I qualified for a discount. It was changed to under $100. My coverage looked pretty complete. That was what I was after because I had an experience with my previous vehicle that had transmission problems. I couldn't afford to get that fixed. I figured that this time around, I should get some sort of a warranty for my used vehicle. My experience has been okay so far.

Endurance told me they covered more stuff but I’m finding out that they didn’t. They told me that they cover my heat, my air conditioning and blower motor. My blower motor went out on my car and I had the car towed to the shop. Endurance told me I get $40 towards rent a car. I called them this morning and I only get $30. You can’t rent a car for $30. I was lied to because I didn't get any paperwork in the mail like they said I would.

Endurance was good. Getting signed up was easy, and their reps seemed to know what they were saying.

When I spoke to a rep from Endurance, I compared what it would be to have a second vehicle put on, and their rates, in general, were cheaper. Also, they were very convincing as far as telling me the coverage and what was covered. Between CarShield and Endurance, Endurance offers a better coverage at a better rate. So far, so good.

My experience with them has been seamless. If something's wrong with the car, I just take it in and there are never any questions. I show my information for my coverage with Endurance and get paid for it. However, I'm disappointed that they did everything digitally recently. It took me all day long to figure out a way to even print out a crappy little piece of paper that I had to show that I've got coverage. Before, they would send out a plastic, like a credit card size that had the information. But not anymore.

I had an excellent experience with them. I was happy with the way the rep handled the encounter. I was worried that it was a scam. I was going online, but I decided to call and it wasn't a scam.

People need extended warranty and Endurance is good. The rep was friendly when I signed up with them.

The rep was very helpful. I told him that I was very low income. So, they dropped the signup fee and the monthly payments. However, I haven't got any paperwork. I don't have access to a computer and they said that I could download the contract.

What Endurance offered was something I needed. Signing up was very easy.

I looked Endurance's contract and it doesn't say that I couldn't use the dealership parts. Signing up was easy-peasy. I've already recommended Endurance to friends so they already signed up, and they like it so far.

The initial process was okay. But I did not like the fact that I have to purchase before I see what Endurance's package is. I would have liked to have seen everything up front prior to making a decision, and having to cancel if I did not like it. Also, the plan is expensive to me. They made it seem like over the phone, that I was getting top-of-the-line thing. But when I got it, it wasn't that one. So, I had to call back and speak to someone about the package that I got.

Their customer service was great.

I've had Endurance for two years and I just re-upped and started another contract with them. I had one claim and it was a bearing in the rear of my car. However, I'm paying $100 a month for the coverage. I felt like it was a little silly, especially when it didn't cost that much to start with. Also, I was a little upset because now, they just sent me an email. I like to have things on hand. But I'm happy with them or I wouldn't be back. The rep I worked with was also informative. She gave me good information and was very pleasant to talk to.

The sign-up process at Endurance was very easy. The person was super nice and helpful. I had to get some information for them and they were very patient to stay on the phone and just wait for that. Everything was good.

I did a claim for a repair of a differential. Initially, the reason Endurance denied me was totally bogus because the damage can't happen to the differential because the drive shaft run out. The drive shaft was vibrating and it damaged my differential. Endurance denied me because they said I didn't change my fluid. I didn't agree with that at all. I service my differential, and they were saying something totally different. So with that being said, I'm just moving forward. I don't have time to go back and forth. I was aware of servicing my vehicle, I have a very lengthy service record, and I didn't know that Endurance looked for things to deny a claim. So that put a bad taste in my mouth.

When I had a claim with Endurance, it was terrible. It was really hard to get a rental car through them and then their process took forever. On an engine rebuild, it took them seven and a half months. They can't give you a timeline for that getting done. All they'll tell you is, “We review them as they come in, so we don't know where you're at in line.” This last time, it took me seven days to get it approved before I was able to get into a rental car. Then they pay for the rental for just five days.

When I signed up with Endurance, they told me about the 30-day period that I have to be on the contract before they will do any modifications. But they never mentioned that 1,000-mile mark, which frustrated me because my car is not my daily driver. It hardly gets driven on the weekends. I paid Endurance $2,500 or so before I even hit that 1,000-mile mark. But about three months in to being with Endurance, I ran into an issue with a wheel hub on the front right hub on my car, was messed up and needed to be replaced. We took it to the shop and the shop contacted Endurance and let them know.

Despite having the Diamond level policy, I have now been asked not to bring my Porsche to 3 different shops in Houston because they no longer want to deal with Endurance warranties. Endurance consistently refuses to pay market level labor charges, so I have to pay the difference. Endurance refuses to use proper parts and insists on sending their own parts which are not OEM and probably not up to proper standard - latest example being that I need a starter motor, Porsche OEM cost is about $900, but Endurance will only cover $150 of that because they have a Chinese made part they will send to the shop to use and has no warranty.

I was really happy with their sales guy. The guy was very nice and thorough when I signed up with them. However, I had to use the service on my husband's car and I ended up having to replace the engine. They only gave me $3,500 for an engine that cost $8,000, which I was not happy with.

My friend bought a used vehicle with no warranty and got the Endurance warranty. I did the same thing as I ended up getting a used vehicle that did not have a warranty. The service was excellent and I will really refer Endurance. I had some hardship recently, so I had to return the vehicle for repossession because I couldn't afford it. I called to cancel my policy.

Signing up with them was an easy and simple process. I just called somebody and they did it. When I used the warranty, I just had to pay the deductible and then the shipping to get the transmission here. But I didn't like was the dealership had a brand-new transmission there. Instead of doing that, they put in a rebuilt one. But the transmission is fine. It shifts like it should. Also, the dealership had to wait for the Endurance rep to come out. It was close to Christmas and everybody was off then and it took about four days to get out there. Then there was another month to get the transmission. But it's not Endurance's fault because they had to get it from somewhere. The main thing is they covered it and fixed it and I only had to pay my deductible and I didn't have a hard time.

When my wife had a transmission problem, we took the car in the shop and they couldn't just buy a part because it's a stick transmission. They had to take the clutch assembly apart. I was happy that Endurance covered the better part of half of the transmission, which was $2,500. Then we covered the other $2,500 for the add-ons.

Their pricing was good. They've been amazing with coverage and it's been very easy to work with them. I had several claims and they had all been paid out through a very easy process. Endurance is well worth the money and they're very reliable and cost-effective. I'm very satisfied. I would highly recommend it.

The first time I filed a claim with Endurance, it did not work well. They took six weeks. I was not at all happy with them. I would have liked to have been notified what exactly was going on. In this case, I was blindsided. Only the repair facility and Endurance were talking to each other, and they would not involve me anywhere. I would call but they would not tell me anything. They would not forward me what was the claim for and how much was it.

When I signed up with them, it was easy. They helped me and guided me through the plans that they had depending on the type of vehicle I had and the warranty I was looking for. Their coverage was also very reasonable for the monthly pricing that they had. I've had one claim with them. It wasn't pretty hard. I just took the vehicle to the dealership, the dealership contacted them and pretty much handled the rest. The dealer would just contact me if they needed anything.

Signing up with them was pretty quick. My rep was very cordial. The plans they offered were good.

The coverage is comprehensive but it's not cheap. They don't miss a beat taking money out of my bank account every month. Other than that, they were easy to deal with. So far, things have been good.

With Endurance, I like that you have to pay for three years and you're done. I also liked their ratings on the internet and the cost. I had one service where they took care of stuff for me. It was pretty good. I wish they'd cover the stuff that I thought they would cover, but you gotta look at the fine print, so I did. I started looking at the engine problem, but they didn't cover it. It was an oil leak around the front of the engine. Also, I had a PCV valve that went bad and had to replace that, and they didn't cover that. Other than that, I had some things covered. I was happy with that.

Sometimes it takes a while for their inspector to come out. I hope they could get those inspectors out there a little quicker. Because when someone’s vehicle goes down, they need their vehicle.

I've enjoyed Endurance. I had an issue that wasn't covered. But I called and the girl upgraded me to another policy, which wasn't that much more expensive. I've had a couple of major incidents that have been covered as well. I've been happy with it.

I was misled. They said I wouldn’t have to pay anything but what I needed to pay. Everything was supposed to been covered bumper-to-bumper 100%. But I will still be coming out of your pocket with something.

The locking mechanism of the car wasn't working. I called Endurance to verify that it was gonna be covered, and then when I got it fixed, the dealership called them. The claims process was great. It was fast. But my dealership has expressed to me that they are frustrated when they have to call Endurance because it takes forever. But when I call Endurance, I get in quickly.

I took Endurance as my extended company as my warranty was running out. After three years with them making payments, I started to have trouble with my truck. A month ago, my transmission went. It took a couple of weeks, but they repaired it. Two weeks after that, I was driving on the highway, on 95 express lane, and my water pump went. I did not have a shoulder to be safe on the express lane. So, until I had a shoulder, I pulled over. The truck shut off while I was pulling over.

The way that Endurance stipulated what they covered was a misrepresentation because I got ripped off by them bad. When I asked them information about it, they said they would give it to me for $160. I said I couldn’t afford that. They gave a lower price and I said I couldn’t do that either. Then, they kept saying that I would still get the same coverage. That was strange because they are trying to charge me so much and nothing changes. So, I took the lower amount. Around $100 a month is about close to what I could do because I just purchased a vehicle. I've always had older vehicles and this one was12 years newer and I got a good deal on it. I paid cash for it and I didn't wanna lose my shirt on it, so I figured I'd just do that and I did.

With Endurance, I'm able to get repairs taken care of. I had a claim and all I did was call it in, then the girl that works at the auto mechanic I go to took care of it. They repaired the car, and I was happy.

The person who did my first policy with Endurance was very upfront with me. I knew he wouldn't try to get me to get coverage just because or try to get me to do something that wasn't beneficial to me. I've enjoyed having Endurance and there hasn't been any issue with any of the facilities that I use when it comes to contacting them. And when I call, I don't hold forever. One time, I had a person with a really nasty attitude. I asked him if he was sure that he called the right place because I haven't encountered that and he said they called the number I gave them. But outside of that one time, I haven't had any issues with anything.

I had to do a claim for my radio and it went through real good. All I had to pay was $100 deductible. They took care of everything.

I had a claim but I still came out of pocket $1,200 because Endurance didn't cover it. They covered the ball joints but not the rest of what was needed. That was a waste. I told customer service what happened and the only thing he did was give me a month free. Other than that, my experience with them was good. That's the first time I've ever had a problem with Endurance.

I've used it once and it was pretty hassle-free. I had an issue with the head gasket. The dealership handled everything and Endurance covered everything. We do a lot of traveling with our vehicle and it's nice to know if we drive 1,500 miles, we can get coverage.

I had old cars, which they cover, and they cover the AC units, engines, and transmissions. When the AC unit failed, they fixed it. They had given me an Endurance card that I gave to the mechanic when I took the car to him. They didn't give me a rental but it was just a week, so I was good.

I had a mixed experience when I took my car in for service but we kind of understand. I had to get involved a little and there was a little bit of a misunderstanding, but nothing that makes me feel bad about Endurance. Sometimes, people don't communicate well.

The price of Endurance's coverage is really nice. I like the list of what they're covering. I started getting issues with the transmission. So, I had to do a claim. I have a chance to pick my own mechanic. I just went to the mechanic, asked if he's accepting Endurance, and he said, "Yeah we do." I was asking him if I need to do a claim or something. He said, "No, we're gonna call for you to speak with Endurance." So, they did everything. I gave them the contract number and the phone number. I'm glad that I chose Endurace. Everything works perfectly for the customer service and how they're responding really quickly.

I looked at their program and they offered one of the best programs out there, but I did not realize that they had exclusions to their policy. I bought the highest program which was an end-to-end warranty for the electrical and mechanical, but they have a whole bunch of exclusions for engine parts that are cracked. If an emission valve goes out, they don't cover that, but that's essential. Otherwise, you'll be out of compliance. So, I have to pay for that. But I've had a good experience with them in the past. But with this most recent experience with Endurance, it was horrible.

Endurance was really great in the whole claims process. The transmission went out in my car and there were a couple of things that my policy did not cover, but they paid quite a bit out. They ended up paying $5,500 just on my transmission, then they paid two different tow bills with that one claim, which were expensive. The amount they paid out for just one claim is more than I'm going to end up paying them because I'm on a three-year payment plan with them and it covers it up to 189,000 miles. So they went above and beyond. But there's always a $100 deductible, so I had to pay that and I had to pay for some hoses that weren't covered under my policy.

At one point, I had a lot of runaround about getting a vehicle fixed and having the inspector to come out and look at it. But other than that, it went well and everything was done in a timely manner. But when the mechanics fixed my 2018 Chevrolet Silverado truck, the engine light came on and I'm still having problems with that engine light coming off and on on my truck. I explained to them when they supposedly gave Endurance a quote of whatever it was going to take to fix that truck, that that covers everything. And I have taken this thing back and forth to these people to get it fixed. They're telling me it's going to cost me out of my pocket an additional $600 to put some wires on it and I told them that was not what I asked them. I asked them to fix the truck. Charging $600 out of pocket is also not right and I’m not going to pay that.

The first time I had a claim, it went okay, but the second time was not very good, because it took the adjuster four days to get there. Also, the coverage is good, but Endurance should cover more. They preached, "We're gonna fix everything," but every time I go to my dealership, I still wind up coming up with money out of pocket. My heating coil went and somebody at the dealership I took it to told them he didn't know whether it was clogged or just broken. It's not working anymore, and it might be clogged, but they couldn't tell.

Setting up the warranty went smoothly. However, Endurance left out parts of how it works, like if it's over a certain amount to get your truck fixed, they have to send someone out to take a look at it and they can decide to use a rebuilt part instead of what the mechanics says. I have a 2015 dodge ram, and my rear end went. I brought it to my mechanic that always works on my truck. It's a reputable place in Houston, so it's not a backyard mechanic. They recommended that I get a brand new rear end, so down the road I don't have issues.

I like the idea that Endurance says that they cover most things on my car. I have bumper to bumper coverage on my car. Also, the reps seemed very professional and straightforward with me.

Endurance was one of the first companies I found that offered me all the services that I needed at a price that I thought was affordable. I've had two different claims. One was part of the smaller end. The lower benefit is they give you a $50 credit towards any oil change that you get up to three a year. I do have a technician at a service station near me who I know personally, and I brought the vehicle over to him to have the oil changed. He said that it took a little while for them to get the payment back from Endurance. I don't know the details about it but as far as I'm concerned, everything went through just fine and I didn't have any issues. The benefit for me worked as it was intended.

Endurance doesn't quite work. They take your premium, but they don't wanna pay a claim out if you have one. The rear end went out on my truck when we were traveling and it's listed as coverage but they're coming up with all kinds of excuses. It's gonna go to litigation is what we're gonna do.

I would take the vehicle to the facility and they would reach out to Endurance, let them know that the vehicle is there. Endurance would provide the facility with guidance on what is required to diagnose the vehicle. And they would schedule with that technician to come out to validate that the service is needed by sending someone out on site to see what is the breakdown. They would submit the claim back internally and seek the approval with Endurance. Everything went well. I'm very satisfied. Go out and get an Endurance policy as needed.

When I wanted to make a claim, the repair location couldn't determine what the root cause was. I tried to get Endurance to give me a rental car while I wait on that. But the lady I spoke with wasn't courteous and just flat out said, “We're not gonna do anything until we have a claim.” I don't know if it's because that’s their process or that’s just her.

The gentleman that I spoke to was very accommodating and answered all my questions thoroughly. One thing that I was really interested in and very happy to hear was that not only is Endurance a vendor of my dealer, but they highly recommended that I take my vehicle back to the dealer I bought it from to get any kind of repairs. I was very much in favor of that. I've had to file three claims so far and they were very easy. The first two was my air conditioner needed to be repaired and it was done seamlessly.

There have been a couple of hiccups that I wasn't expecting. When my AC went out, they said it was the low-pressure hose and even though the AC and all the major parts on the AC system are covered, the hoses weren't and I didn't know that. But that was my fault. I didn't read the contract enough to realize that. Then, Endurance replaced the compressor and so far, so good.

I had the most amazing experience with Endurance ever. It was so helpful. They were very responsive. They saved me thousands of dollars on my vehicle. I bought a new vehicle yesterday, and so I switched over my policy to my husband's car. That's how much we love it. We don't want to do without it. As far as the transfer process, the wait time was long, but working with the representative was fairly quick.

I have filed two claims since I've had Endurance. They were drawn out. The dealership that I took my car to would tell me that they had to call Endurance. Then when they called Endurance, Endurance required them to do several steps of stuff. It took 14 days at a time. I spoke to the reps at Endurance and they told me to get in contact with the dealership where I dropped my car. With the first claim that I did, I took it in because my alternator was failing. What I was told was to continue to drive the vehicle. So then when the alternator finally went out, I was on the side of the road and I called them. It took 14 days to get my vehicle back. I ended up having to replace batteries that got torn up, too. I feel like they could have better time management. I wouldn't recommend people to Endurance.

I had a door actuator that went out. My front closed door wasn't working and they replaced the door actuator. It didn't take long at all. Everything was very nice, easy and it was a nice transition.

I didn't get everything I wanted in the contract negotiation with Endurance but they were willing to make some concessions, so we came to an agreement. We met in the middle. The first time I did a claim with the Corvette, it was smooth and I had no problems. The second time, I was happy because they paid to replace a very expensive transmission, but I was frustrated by some of the languages of the contract. My tech at the dealership where I took my truck to get fixed said the thermostat was broken and needed to be replaced. Endurance refused to replace the part because they said it didn't meet their definition of failure according to the language of my contract.

When I submitted a claim, the process was very simple as far as notifying Endurance. The issue was my transmission failed and it took almost seven weeks to get it back. The day it failed, I had it towed to the dealer, then Endurance had to come out. The dealership diagnosed the problem the next day, but it took Endurance over a week just to get out there to say, “You're right. The transmission’s bad.” Then it was another two weeks before they approved the repair. Once it was approved, they had to go through the process of finding a used transmission. The problem was they didn't want to buy me a new transmission. They wanted to find me a rebuilt transmission.

They did a good job dealing with my car. I filed a claim. Other than I got stuck with a high rental fee, it was okay.

The Endurance rep offered me a better service than the other company. It was good.I will recommend Endurance.

I did one repair job through Endurance. They covered it. Having them as a warranty gives the reassurance of not having to pay full price for a service on late model cars that tend to give trouble eventually.

I made a claim about a transmission and the communication with Endurance was good. My claim took two weeks to get approved, then it took another two weeks for the work to be done. The warranty works.

My transmission started to go and I was able to choose the repair shop where I wanted to bring my car to. But it was dependent more so on the shop and their willingness to work with outside warranty companies. So, the local GM dealership would not work with Endurance and I had a couple of local facilities that wouldn't. But I did found one local facility that would work with them. Then, I called Endurance and initially, it took a lot of doing on my part to get them moving. I had a rental car for almost five weeks and they only reimbursed $250 for four days. So, I had to get pretty firm and aggressive with them. But eventually, we got approval and the transmission was replaced. Some of the delay was because of waiting for the transmission to come in. We couldn't rebuild it, so they ended up getting their hands on a rebuilt one.

When the place where we took our car told Endurance what was wrong, and there were two things, the guy came out to look at it and he claimed he could fix one thing and it would be okay. So he went on and fixed that one, then we had to wait for him to come back out and okay the second thing. So we ended up leaving the car in there longer just because he had to make two trips out when he could have just gone on and fixed the two things in the first place. Other than that, the service has been good and we're not going to leave Endurance.

I just got a new transmission for my car, so I'm happy about that. What they didn't tell me was that the use of a loaner car is for five days instead of from the day that you put the car in the shop. I had to pay for the other two days, and I didn't appreciate that.

I had some work done on my car and Endurance took care what they could take care of. I got an oil change, some brake work, and a radiator flush. Endurance contributed a little bit of each thing. On my daughter's car, she also has Endurance. They paid to have an engine put in her car. For almost four months, my daughter didn't have her car. It was a fight back and forth. The dealership said it wasn't their fault. Endurance said it wasn't their fault. It was not something they should cover. But they finally agreed with the dealership to go ahead and pay for the whole thing.

They should have people like you helping other customers of their situation with the details and what the company covers for the car. Thank you for you to be understanding person. They should have more people that takes their time to help the person to understand all the information they need.

I had to take my car to the shop. The air conditioner stopped working and the mechanic found that there was something wrong with the axle. The air conditioner came to 12 something and the axle was $900 or $,1000. Endurance told me that when it's time to do maintenance on the vehicle, they will have everything covered. Come to find out they will only pay up to 1,200. My car had some miles on it and went to 1,200. In the end, I let the shop fix the AC, I did the co-pay, and then I canceled on Endurance. I'm not a fool to pay 32 more months when they are not gonna pay anything if something happens.

I bought a vehicle that I didn't know anything about. After a month and a half, the transmission went out and they replaced it. The claim process was fine. There was a slight issue with a mileage discrepancy but that was taken care of. It’s $200 versus $4,500.

Purchasing the warranty was fine. I had an issue with the cost and they were able to reduce it.

I have the silver tier. I got everything up to 80,000 miles, and the signup process went smooth. I was just shocked that I had to put 1,000 miles on the car before the warranty would kick in. I had the car for four years and I don't think I've done 1,000 miles. Most people drive more than 1,000 miles because they work every day. I'm retired, and I live in New York City, so the only time I use my car is when I'm outside of the city.

I had some work done on my car like when my window was broken as well as my air conditioner. I had to pay out of pocket sometimes. I have something now that's $1,100 and they said it's not covered. What's the use of having the services if I still have to come out of my pocket with $600? Also, a lot of stores don't take Endurance. I have a Nissan and the dealer won't take it because it's too many problems when they have to call and wait for Endurance to answer the phone. They didn't want to go through all that. Other than that, they've been pretty good. I wish they covered more stuff but other than that, I haven't had any problems with them.

We've made two claims. One was for a leak in the radiator. That claim was denied because said rust and corrosion caused the leak. That's not what happened as the leak caused rust and corrosion. So we had to take care of the radiator replacement. Then our engine messed up. We sent the vehicle to the repair shop and they kept wanting another test and then a lot of stuff was breaking down. They ended up wanting a lot more work done on the engine and Endurance only covered part of it.

I walked into the Chevy dealer where they had to do the hydroboost on the brake system. They took care of dealing with Endurance and as far as I know, everything was good. That bill there was enough to take care of about half what I paid out to the insurance.

Endurance is pretty good. As a matter of fact, I’m thinking about putting my F150 on there.

Signing up with Endurance was an easy setup. I worked with a representative who helped me understand the policy and didn't pressure me into anything. The plan they offered was excellent and it covered everything that I thought of. And the price was pretty good, too.

I liked the things that Endurance was saying they could do for me and with my car. I got a second car now on there, and it's telling me that I have to have at least 30 days and 1,000 miles, and I thought that was kind of unusual. It was different with the other vehicle. on the first car, I had a gas leak and a strut and they fixed that right a way. The only thing I paid was the $100 deductible. So far, it was good until I got the second car.

Signing up for Endurance was easy and their reps were helpful. A couple times, I used my warranty. They approved it right away. I just take my car to the dealership and there were service advisers who are dealing with it. Everything was easy. It's just when I had a problem with my car engine, they didn't approve it.

Endurance has been good for the most part. I don't have to worry about having a huge bill. We had claims and they paid them out. The last claim was a transfer case that needed to be replaced. The shop took care of communicating with Endurance. It took a little while, but it got done. And Endurance paid for what they were supposed to. But on another car, I had a transmission issue and they denied my claim. They said that I had to have better records of having changed the transmission fluid.

I was looking for full coverage, and Endurance gave me what I asked for. It was pricey but in case I have a breakdown, I don't have to put out that much money.

So far, I've been pleased with Endurance. They seem to be a fair company. I had a transmission claim and it was a costly problem, but they took care of it and all I paid was the deductible just like they said. They did exactly what they said. I have bought another vehicle, and I got that covered by Endurance as well. I talk very highly of Endurance.

One of the things that really made me pick Endurance was the fact that I talked to several dealers that don't accept other competitors for whatever reason. Signing up with Endurance was really good. I talked to someone about it. She explained to me what I had to do to get covered for that particular day. So, it was smooth.

I talked to a representative when I signed up for Endurance. The process was pretty easy. She explained about the coverage and I was good with it. She was pretty good with me in getting my quote. I was happy and satisfied with it.

Signing up with them was a nice and breezy process. The rep was very respectful talking and got the job done smoothly. The biggest part about having a warranty with them is if I have to take my vehicle to the shop. They handle it well. I've recommended them already to my mom.

I love how quickly they took care of their portion before I picked up the car. I would recommend them.

I've already had a repair with them and they covered the cost. Endurance is good company so far.

Endurance had a better plan, and the sign-up process was fairly easy. I called and talked to a guy, and we went through it. He gave me options and told me to check in with other places, and I did, and I came back to Endurance. He was very helpful.

I called Endurance and I liked what they said, so I signed up with them. Also, they were very professional.

It seemed like Endurance doesn't have third-party people to go through to get whatever you need done. Signing up was easy. I did it over the phone. I did a claim one time. I had to pay some money out of my pocket.

The lady was telling me the perks and everything that comes with Endurance, but I still don't know everything Endurance cover. She was able to go over the policy, but, at the time, she didn't tell me everything that it covers. She was wonderful though.

I had a claim to Endurance and they ended up paying out, but it was such a headache. I'm gonna see it to the end of the contract, but I'll never use them again. I got the extended warranty. I figured $3,000 for a warranty over a six-year period of time is cheaper than paying for a new engine. Getting signed up was easy. Endurance has a deal where you get your oil changes and one brake thing done. So, that was the kicker for me. If I'm getting all the oil changes paid for and I get one brake pad job included in the thing, it really wasn't costing me all that much more over a six-year period of time. The only thing is they were trying to not pay out the claim at every turn. I had to keep giving them documentation that I did oil changes on the car. I gave them documentation two or three times. Then they weren't gonna pay out on the car.

The brochure they sent told me everything I needed to know. Endurance is a good deal.

Endurance gave me a good deal at a cheaper price.

Signing up for Endurance worked out really well. I purchased the plan. We've had to use it once. They took it to the dealership, and the dealership said, "This is what was wrong." Then they said, "These were the things that they would cover," and we got those things taken care of. They didn't cover everything, but I definitely saved some money on the cost of the repairs that were needed. So, that was the benefit. For me, it's the security that I felt that I had a plan that if something was significantly majorly wrong with the vehicle, I had a way of being able to repair it without having extensive amounts of money coming out of my pocket.

I've had my transmission replaced and it got done. Once the mechanic got the Endurance clearance, it went really fast. Overall, I'm glad I have Endurance. I would recommend them to anybody. You get what you pay for. I'm happy.

There were two specific things that I wanted to make sure were covered, one of which was the heater core, and when I talked to the rep from Endurance, he said they were. But that was untrue and the way the booklet is put together is kind of confusing. Four months after I got the plan, my heater core went out and I wanted to get it fixed but they said it wasn't covered. Then, on the electrical, the windows and the solenoids are not covered. I don't understand that one because every other company covers the control panel and solenoids on the windows. I was a little disappointed in those because I had to take money out of my pocket for them. I asked them if there was a way of covering and they said no because of the miles on my truck. There was no other plan to cover that stuff or additions.

My rep was really nice and informative. But I would have liked to see the policy offerings before I paid. I wasn't able to see the contract until after I had sent over the payment.

When I was signing up with Endurance, I drilled the gentleman with questions about which items were covered and he told me everything was covered, except for the brakes and something else. I even made sure about my manual transmission vehicle and the clutch, which he said were all covered. But he lied to me and nobody can understand why he did. It turned out that they don't cover lot of things and that was very disappointing.

Setting up the coverage was easy. They told me what it covered and it sounded good to me. They explained that it covers faulty parts, engine failure, transmission but not normal wear and tear items like brakes, wipers, rotors and struts. The only thing is that I haven't gotten the coverage cards they told me I would get. Other than that, Endurance is good value for the money. It's relatively inexpensive in comparison to what you could be out if something was to happen.

Whenever I have a claim with Endurance, the dealership always took care of talking to them and my last claim experience went well. When I called them to make payments, I also had no issue. All in all, it’s a good warranty.

I had a claim on my transmission and everything went great although it was a little time-consuming as far as the timeframe. The mechanic discovered that my transmission wasn't any good anymore so he put in the paperwork to change the transmission. Endurance had to have a guy come out and take a look at it. It took a little bit longer. The car was in the shop for about three months. I just got it back a couple of weeks ago.

Endurance worked with me on my payment so I can afford it. The three times I had to use them, everything was smooth. I took my car to the Ford dealership and everything was taken care of. I recently had to get my front-end suspension done on my car. I heard some clicking. I wasn't worried because they paid $1,100 and I had a $107 deductible. They even paid $30 a day for my rental car for two days. They gave me a refund check. They've been so good to me and I haven't had any problems with Endurance. As soon as my contract runs out, I will be renewing another contract with them.

Everything has been going smoothly. I haven't had any issues so far with my claims. The first time was a bit hectic having to get my vehicle checked out, call Endurance and get them to approve it. The people at the Cadillac dealership were a bit agitated but now that they have the process down pat, it's been fairly easy and smooth.

I purchased a warranty from Endurance and I've been able to make a claim for the water pump that went out. It sounded like, at first, they didn't want to cover it because I was only in a couple of months. Customer service is fine though. The communication between them was fine. They were trying to assist as much as they could.

I recently had some repairs done through Endurance, and those went very well. The mechanic told me what needs to be done. I called Endurance, asked them if that was covered and they said it was. I left it with the mechanic from there. Everything went smoothly after that. All I had to pay was my deductible and they got the job done.

When I've filed claims with Endurance, they've been fantastic. They replaced both turbos on my truck recently. The repair would've cost me about $8,000 but it cost me just 100 bucks. I would renew with them if I had to.

Endurance doesn't give you a card. They should give you a card that's plastic, but they don't. Also, you're making payments through a third party. You're not dealing directly when you make your payments for your warranty, which is very confusing. As far as the actual experience with them, we did get some coverage on air conditioning. We're still looking for some further coverage on our air conditioning system because about seven months ago when I was still under the warranty, it didn't work. It kept going to defrost, and it kept going to cold air then hot air. So, we took the car to a Hyundai, and Hyundai got some parts to get it covered, and they had an auditor technician come out.

I had the transmission repaired through Endurance and the service was okay. I was satisfied that they covered it, but it just took a month to do so. I was ready to pay out my own pocket.

I liked Endurance's customer service. They were detailed and they answered every question that I needed. Good follow up questions, good connection with them and I always get in with them. I used the program last December. My thermostat went out so I called them, and they gave me instructions where to go and what I gotta do, and it all worked out. I paid the deductible, which was 100 bucks. They covered 100%. I always have someone in my back pocket to help me out if anything came up, so I felt safe having them.