Endurance Warranty Reviews
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About Endurance Warranty
Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.
Visit www.endurancewarranty.com- Six customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- No motorcycle or ATV coverage
- Some complaints of denied claims
Endurance Warranty Reviews
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- 4,959,469 reviews on ConsumerAffairs are verified.
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Reviewed July 20, 2024
Signing up with Endurance was good and everything went like I thought it would. The rep was helpful. He talked more with my wife than he did with me because it's her vehicle, but the knowledge was okay. The price was reasonable at 109 a month but it would be nice if they’d be lower.
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
- The Endurance Team
Reviewed July 20, 2024
I utilized Endurance Auto Warranty so it was a no-brainer. I took the car in to Mercedes. It had a problem. They said, “It's gonna cost this amount.” I said, “I have an insurance program.” I had a pleasant experience with them. So, I said, “Why not go with what's tried and true?” Endurance told me I could choose whatever number of payments I want. I gave my card and told them to bill the car.
Hi, Barry. Welcome to the Endurance family and thank you so much for leaving us a stellar review!
- The Endurance Team
Reviewed July 20, 2024
The lady that took care of me was very polite. She explained everything in detail. She said the policy covers just about everything on the car that I was looking for. She did a good job. I couldn't be happier. I told my son about Endurance and he signed up with them last week.
Hi, Angela. Thank you for recommending us to your son, and welcome to the Endurance family! We’re glad your experience with us was a great one.
- The Endurance Team
Reviewed July 20, 2024
Endurance Auto Warranty's rep was down to earth. She was professional, but thoroughly explained what Endurance Auto Warranty covers. I wanted to wait, but she let me know I could sign up now. Because I didn't know if that would be the car I would get. She explained that the policy and waiting period are transferable. So, it was better to sign up early. I would end up spending 2,400 for four years. It's fair. I've already recommended Endurance to friends.
Jessica, We're thrilled to hear about your positive experience with Endurance! Providing excellent service and peace of mind is what we strive for. Thank you for recommending us to your friends. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 20, 2024
I had spoken to someone with Endurance when I first purchased my car, which was in 2018. But at that particular time, there was another company that I had on my list and I decided to go with that particular company. Then recently, I had to get a new debit card so I ended the car warranty that I had with them. Also, my dealership was saying that they wouldn't accept the coverage that I had so I switched over. I thought about Endurance from when I got my car and went with them.
The rep during the signup was really patient and I think he has been doing the job for a while because he had that customer care about him. He answered all my questions and he did a good job at explaining to me exactly what their coverage is about. Also, I like the fact that he said that they’re accepted all over and I was impressed that if anything happens where I lose my job or I don't have the funds to cover my warranty, I'm covered for so many months. Endurance provides very good customer service.
Rhonda, thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.
- The Endurance Team
Reviewed July 20, 2024
So far, so good. I haven't had to make a claim as of yet and I hope I don't have to any time soon. But communication was good and I was sold pretty much what was going on as far as monthly cost and the annual fees, something I didn't get from CarShield. I'd recommend Endurance.
Hi, Brenda. Thank you for recommending us in your review! We’re glad you chose to join Endurance and that we've made your experience so far a great one.
- The Endurance Team
Reviewed July 20, 2024
When we were putting in for the warranty, the young lady I spoke with on the phone at Endurance was very knowledgeable on everything that I asked her. She gave me not just a quote, but a rundown on everything and the plan that I chose. She knew what she was talking about and put me at ease in the process. She explained to me in layman's terms, not in big words. That makes a big difference. From what I've seen on their website, I expect great things down the line.
We're happy to hear that our team provided you with excellent service, Ellen. We’ll make sure that they receive your feedback. We're sure it will make their day!
- The Endurance Team
Reviewed July 20, 2024
I signed up with Endurance Auto Warranty online. It was easy. The package seemed complete. You don't have to use certain repair facilities or dealerships. You can take your car wherever it's most convenient, or whoever you like to use, or someone you've been using. It will probably be covered with Endurance.
Hi, Gatha. We appreciate the rating and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed July 20, 2024
We just did a renewal of the previous warranty we had through Endurance. Once I put in the VIN number and the mileage, the sign up was an easy process. I was happy with it. The first time we had them, we received several offers from different companies. They were unsolicited, but I looked at them and took Endurance. If anybody asks me, I would recommend Endurance. Their price was competitive.
Hi, Donald. Thank you for recommending us in your review! We’re glad you chose Endurance and that we've made your experience with us a great one.
- The Endurance Team
Reviewed July 20, 2024
I got Endurance recently and the gentleman who talked me into it was very personable and I appreciate his conversation.
Thank you for leaving us a review, Verra. If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,The Endurance Team
Reviewed July 20, 2024
I had just purchased a used vehicle a few months back and I heard the commercial on the SiriusXM radio. I got the number and I decided to call Endurance. The signup process was very easy and it was a pleasure speaking with everyone. I called yesterday to see if I was supposed to be getting a card or anything in the mail and the lady said no. It was all sent to my email where I could print it out or have a copy of it and I didn't know that. But she sent another copy to make sure I had it, so that was good.
Timothy, thank you so much for sharing your feedback. We're happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We're sure it will make their day!
- The Endurance Team
Reviewed July 20, 2024
I bought two Endurance policies 'cause I got rid of the other one for my grandson and got him a new one through Endurance, too. The sign-up process was good and okay. I've told a couple of people about it.
Hi, X. We’re so happy to hear you had a great sign-up experience with our customer service team! Thank you for recommending us. If you have any questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed July 20, 2024
My experience signing up with Endurance was great. The rep did very well. I did everything I was told. They said after three and a half years of payment, I get the last 18 months free. It's a great insurance.
Glad to know that you had a great experience, Howard! If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,The Endurance Team
Reviewed July 20, 2024
Having a repair is very expensive. I got an auto warranty from Endurance and the signup process was fairly simple.
Thank you for leaving us a review, David. If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,The Endurance Team
Reviewed July 20, 2024
Signing up with Endurance was easy and straightforward. Everything was good in my experience.
Joseph, we so appreciate your review and look forward to continuing to provide you with excellent service!
- The Endurance Team
Reviewed July 20, 2024
I had an Endurance policy on the last vehicle I had. I signed up again and had a 2020 Ford Edge covered. My boyfriend, Bob, had called and talked to somebody. And then after we purchased the car, I called and confirmed everything. We didn't go into any coverage options. I just took the same coverage I had on my last vehicle. The whole process was good.
Ellen, we're so glad you decided to continue coverage for your vehicle with Endurance. We appreciate you being a customer and helping share the word about us!
- The Endurance Team
Reviewed July 20, 2024
I was buying this 2017 Audi A4 off of lease, which costs a lot to work on. It had no warranty, so I wanted to get a service contract put in place. The Endurance representative was very good and helpful. He laid out the policy pretty clearly and made it very understandable. It was in the neighborhood of some other plans, but it's a better plan. He also talked about the 30 days or 1,000 miles from once it was put in force. I’d tell my friends that Endurance is something worth looking into if they were looking for protection.
Lawrence, We're thrilled to hear about your positive experience with Endurance! Providing excellent service and peace of mind is what we strive for. Thank you for recommending us to your friends. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 20, 2024
I'd rather pay monthly than have a big bill for a breakdown and I called Endurance. It was easy signing up with them. Endurance has been good and I would tell a friend to go for it.
Hi, Randy. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed July 20, 2024
I called Endurance and inquired about their coverage. The gentleman was wonderful and answered all my questions. I like their plan options and though some of them confuse me, I've already had an option in mind. He suggested that I get the a $29 deal I had to pay for. If I ever lose the key fob, it'll get it paid for. That was a great upgrade. I got everything I wanted and it was the easiest warranty I've ever gotten.
Hi, Annie. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help!
Reviewed July 20, 2024
With some reputable sources, endorsements, and online, Endurance is out there as one of the best warranty coverages and is noted for its outstanding customer service and warranty knowledge and imparting that to customers. Also, they pay for breakdowns and repairs. I've had a car warranty elsewhere and that was not the case. Endurance's customer service was exactly what I read in reviews online and my rep was very knowledgeable of the product, was very courteous on the phone, and wasn't at all pushy. His name was Kobe and he did an outstanding job. The product sells itself. He followed up with emails and voicemail and I have no reservations about the decision.
I got extended coverage on the warranty. And then now, it will be expiring in a few 1,000 miles. I wanted to get as much coverage as I could because I have an older vehicle that I'd like to keep driving. The market being what it is and I'm retired now, I'm not gonna run out and buy even a pre-owned vehicle at this moment. So, it's important to me to keep my car running and they were able to give me additional miles even at the age that my car is. I've only had the experience of getting the coverage with Endurance, but they exceeded my expectations given the mileage that is already on my car.
Marcia, thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.
- The Endurance Team
Reviewed July 20, 2024
With the information given to me and the explanation of everything, Endurance is a product that I was interested in becoming a part of. I haven't had to use it and I'm hoping that I don't, but I like the comfort level of knowing that if something goes wrong, I have coverage. My signup experience was very easy. The rep, Angie, was excellent, very pleasant, very knowledgeable, let me know what was what, and gave me some different options. Also, I didn't have to put a lump sum down to pay for the two years’ worth of extended warranty.
I spoke with Angie on the 18th of June and the program would take effect a month later. There was something about me having another 1,000 miles on the vehicle, which I accomplished, and we went over the different levels. I'm on the Diamond level. Angie could answer whatever my questions were, was not pushy, was giving me the information, and let me make the decision as to yay or nay. It was a good conversation. She gave me all the time I needed with her.
Susan, thank you for the wonderful review and for taking the time to share your feedback with Endurance. Our priority is customer service, and we are ecstatic that we met that mark!
- The Endurance Team
Reviewed July 20, 2024
My parents had vouched for Endurance, saying that their policy was great. When I signed up, the rep was very thorough and detailed in what I would be getting, what was covered, the terms involved in the policy and when it would kick in. The program activates after 30 days and 1,000 miles and it's good for three years.
Hi, Breauan. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed July 20, 2024
I had a very good experience when I signed up with Endurance. They offered a lot more and for less. They were so specific about different things like accident and the coverage that I would receive. Their customer service was phenomenal. It was the way they talked to me and respected me. I'm very satisfied.
Patricia, thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.
- The Endurance Team
Reviewed July 20, 2024
The process was smooth. The rep walked me through everything, and I liked the different options. There were plenty of things that suited what I needed.
Thank you for leaving us a review, Elion. If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,The Endurance Team
Reviewed July 20, 2024
It was a quick and easy process to get more information from Endurance. I filled out the information then got a call. We reviewed the different policies they had. The rep asked me questions about my vehicle and gave me suggestions on what was best for my vehicle as far as mileage and how long the warranty should be. It was simple going through everything with him. It was easy to understand as well. I like that they cover a lot of things, how long the warranty would be for and the price.
Hi, Janelle. We’re so happy to hear you had a great experience with our customer service team! If you have any other questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed July 20, 2024
Signing up with Endurance was real quick. I did some stuff online and ended up calling and talking to somebody. They explained everything wonderfully and answered every question I couldn’t even ask. There were three options and I picked the best one. I used to have Auto Shield for a little bit and Endurance is better than that so far.
Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 20, 2024
We had a vehicle that we've had now for several years, and the miles are getting high. I looked into CarShield first, and I didn't even know that Endurance was a thing, but I had a buddy tell me that, “You need to check this one out instead.” I did that, and the process was 100 times better with Endurance. Everything's done great. My deductible is $100 with Endurance where it was $550 with CarShield. It was a night and day difference. Plus, the young lady I spoke with that got my account going was very professional and thorough. She was very good with everything. I was on the phone with her for a good hour, and she went through everything with me perfectly. The customer service was very good.
Jason, Thank you for the wonderful review and for taking the time to share your feedback with Endurance. We're thrilled to hear about your positive experience with Endurance! Our priority is customer service, and we are ecstatic that we met that mark!
- The Endurance Team
Reviewed July 20, 2024
Lacy was the one that I talked to first and she was very nice and knowledgeable about the policies. The lady that was in the financial part of it was also professional and nice. The cost is a little higher than I was figuring on, but I understand the big cost involved. However, I wanted to put my grandson's name on the policy besides mine but they didn't do it. Other than that, I'm pretty much satisfied with Endurance.
Hi, Eldon We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
- The Endurance Team
Reviewed July 20, 2024
The agent knew everything that he answered all my questions and told me things that I needed to know. It was great with Endurance. It was a good price as well.
Thank you for your review, Wayne. We will share this with our customer experience team to let them know to keep up the good work!
- The Endurance Team
Reviewed July 20, 2024
I signed up with a guy named CJ, and he was supposed to call me back on the 1st. I waited so I can give him my VIN number. He told me not to talk to anybody, but he never called. I had to call and do it myself. If I didn't call them, I would have never gotten the policy. It seemed like a warning. That meant the rep didn't want my business, so I should have went with the other company, but I stayed with Endurance because I already put my card on.
We’re sorry to hear about your less-than-satisfactory experience, Richard. This is not in line with our standards. If you would like to discuss your experience further, please reach out to us at feedback@endurancedirect.com. We would love the opportunity to resolve any issues.
Thank you,The Endurance Team
Reviewed July 20, 2024
I wanted to buy a new car earlier this year, so I spent a lot of time looking, but I finally decided, "No. This is dumb. I better not." My current car, a 2016 Escape, is in really good condition and it doesn't talk to me, which is good. I don't like cars that talk back to people. My 2016 Escape is a titanium model and it has everything in that I want, but I thought that sooner or later, like Endurance's commercial says, something's gonna go wrong. I'm retired, so I'm not driving nearly as much as I used to.
I signed up with Endurance and it went very smoothly. The rep was excellent. He didn't push, and he explained everything that was being offered and asked me if I had any questions. There was no pressure there at all, like some companies just go on and on. I was very happy. Besides that, I looked up Endurance first, where I saw they were number one in that field. So I felt really good about it. I'm not one who's ever taken out warranties like this. I never did, but I'm certainly gonna talk to my boys about Endurance within the week. They'll be okay with it. Especially with the price that he gave me for it, I can afford that.
Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 20, 2024
I drive my car a lot and my mom told me to get a warranty. She has Endurance so I went with them and the signup was good and easy. Also, everybody is really friendly and easy to communicate with. They answer any issues or concerns that I have.
Hi, Yvette. Welcome to the Endurance family. We’re so happy to hear you had a great experience with our customer service team! If you have any other questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed July 20, 2024
A family friend has been with Endurance for years and they referred me and I went off with what they said. The signup was a great experience and they answered all the questions I had fine. The agent was very professional with her job. She broke down everything for me and gave me a great understanding of what the warranty was and what it covered. She helped me with everything over the phone.
We're happy to hear that our team provided you with excellent service, Danuwell. We’ll make sure that they receive your feedback. We're sure it will make their day!
- The Endurance Team
Reviewed July 20, 2024
I heard about Endurance from a friend and then comparing other options. It was a relatively easy choice. The signup process was very smooth and straightforward. The cost was a little bit more than some of the other options but it was also for a little bit longer.
Hi, Josh. Welcome to the Endurance family! We are incredibly grateful that you took the time to leave us a 5-Star review. Thank you.
- The Endurance Team
Reviewed July 20, 2024
I'm signed up with Endurance. They don't do minor work, like changing oil, but they cover breakdowns, the transmission, engine, and air conditioning. Some people don't have that much money to pay out on stuff like that, so it's a good idea to get a warranty. The rep was very professional too.
Hi, Pierre. We actually do offer protection plans that cover oil changes. If you'd like to learn more, wee have a great team here that is ready to assist you. When time allows, please give us a call at 1-866-432-4443. Thank you!
- The Endurance Team
Reviewed July 20, 2024
I purchased another vehicle, so I made sure I got insurance. I went on the internet, selected Endurance, and got a quote. The rep who signed me up was very helpful to me and explained everything about the policy.
Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 20, 2024
The rep was wonderful. She explained everything and was very clear on how everything works. The payment is taken out of our account so it's very easy. We're in it for three years then we can sign up again in three. I'm waiting for my granddaughter to get back in town and I am going to encourage them to go with Endurance.
We're happy to hear that our team provided you with excellent service, Marcha. We’ll make sure that they receive your feedback. Thank you for recommending us!
- The Endurance Team
Reviewed July 20, 2024
I had Endurance before and I was satisfied back then. After I let it expire several years ago, occasionally, I get a letter inviting me back. I finally decided that it was time that I needed to get back in since I didn't have an original warranty anymore. I was able to give them a call, talk to them on the phone and get my questions answered. I signed up while I was talking to them, and it was easy. I would suggest to someone, like a friend, to at least consider Endurance if they're looking for an agency. They're considered one of the top, and I would say "You wouldn't be disappointed in talking to them or even going with them."
Hi, Carol. Welcome to the Endurance family and thank you for recommending us in your review! We’re glad your experience with us was a great one.
- The Endurance Team
Reviewed July 20, 2024
I was looking for a cheaper rate and the best service. I had insurance with CarShield and dropped them, then picked Endurance up. The rep was very qualified and professional. He told me what the policy would cover and that the service will begin after the first 30 days and the next payment. I'm an elderly person and I'm on a fixed income. If my vehicle stops, I don't have the funds to repair it, and I need stuff to help me out. Endurance is considered to be one of the best I've known for right now.
Ernest, thank you so much for sharing your feedback about our service. We’re glad to hear that our team provided you with excellent service. We’ll make sure that they receive the recognition they deserve.
- The Endurance Team
Reviewed July 20, 2024
When my truck started about to go out of warranty, I knew I needed to get it before it did. It's a hybrid and there's a lot of electrical things on them nowadays. I couldn't afford for it not to be covered. The person I talked to during the signup with Endurance was very nice and courteous. I feel we got a fairly good deal, and they were very nice and very accommodating.
Karen, thank you for the wonderful review and for taking the time to share your feedback with Endurance. Our priority is customer service, and we are ecstatic that we met that mark!
- The Endurance Team
Reviewed July 19, 2024
I had a policy with Endurance before, but I ended up being off work. When I called them, they were able to extend the month. But then I went back to work and ended up being right back off work. So I had to let the policy go. I recently returned to work and I wanted to pick it back up. The sign-up process was really easy. The person that I worked with was a rock star. He was cool and walked me through the process quite easily.
Thank you so much for your 5-star review, Nakia! We will share this with our customer experience team to let them know to keep up the amazing work.
- The Endurance Team
Reviewed July 19, 2024
I was very satisfied when I signed up with them. I liked the discounts that they provided. I'm covered by them for the next 48 months or 48,000 miles.
Thomas, we're happy to see that you had a 5-Star experience! We’re here for you anytime.
- The Endurance Team
Reviewed July 19, 2024
Signing up with Endurance was easy. They had the best price for the coverage.
Hi, Delores. We are incredibly grateful that you took the time to leave us a 5-Star review. Thank you!
- The Endurance Team
Reviewed July 19, 2024
Signing up was excellent. Give the guy that signed me up a raise and bonus.
We're happy to hear that our team provided you with excellent service, Jack. We’ll make sure that they receive your feedback. We're sure it will make their day!
- The Endurance Team
Reviewed July 19, 2024
Endurance Auto Warranty's rep was very polite and knew her product. It was fairly represented. So far, everything's been fine. I haven't had any claims, and I probably won't have any. My car is really in good shape and I don't drive much. But I still want to be protected.
- The Endurance Team
Reviewed July 19, 2024
Endurance Auto Warranty's rep explained everything to me. She was supposed to send me something via email, but I never got that. But my payment is good.
Hi, Edna. When time allows, please send us an email at feedback@endurancedirect.com with your request and our team will be sure to get you what you need as quickly as possible!
Thank you,The Endurance Team
Reviewed July 19, 2024
I got Endurance for my 2019 Cadillac Escalade, and the sign-up process was good. Customer service was good. I know it's expensive to fix the kind of vehicle that I have when it breaks down, but I've always maintained that Cadillac. So, it's a very good car. It runs well. There's nothing wrong with it. I just wanted to have the security to have something in case something goes wrong. I have other vehicles that I might be putting on Endurance soon.
Thank you very much for voicing your positive experience with the company and for recommending us. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 19, 2024
I got a sprinter van in these last few weeks and I was using it for work. I wanted to be assured that I was covered with my parts and stuff like that. I saw that Endurance had positive reviews for the most part and everybody that ever did any business with them had a good experience. I checked that first before I gave them a call. They did a fantastic job during the signup. They explained everything thoroughly on the phone when I called and they gave me the opportunity to see if I wanna proceed. I liked it and I proceeded. They are a fantastic company for what they're doing. It's giving me that peace of mind that when I'm out in the road and something goes wrong with the van, I got the confidence that I'll be able to get it fixed and I'll be able to get back on the road.
Shawn, We're thrilled to hear about your positive experience with Endurance! Providing excellent service and peace of mind is what we strive for. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 19, 2024
I had to get a warranty for my truck because I couldn't afford repairs by myself. It was very good with the rep at Endurance that I signed up with. When he made a mistake, I told him about it and he corrected it immediately. He was very pleasant to talk to and he worked with me and helped me get things set up so I can have it taken out of my bank account. I've told a lot of people to go to them. It's easy to get into, what they offer is very decent, and they work with you.
Hi, Christopher. Thank you for recommending us in your review! We’re glad your sign-up experience with us was a great one.
- The Endurance Team
Reviewed July 19, 2024
I tried to get a quote online. Endurance Auto Warranty said they would email me. I got a phone call instead. It was a great and smooth process. It was a great process. Very informal. My rep was a great help. Endurance does a great job at training their reps and making sure that they have very personable and charismatic people. Sign up as fast as you can. Endurance is a great company to work with. Hopefully, you get the same rep I had.
Hi, Nyshawn. Thank you for recommending us in your review! We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed July 19, 2024
Endurance Auto Warranty works for me. I shopped around. Endurance ended up being the better deal. I had an Endurance warranty for five years on my Camry. I put the warranty on my Colorado because the factory warranty ran out on it. It was very easy. I negotiated a price. I told Endurance my VIN number on my car. They knew exactly what the car is that they cover. I told them what kind of coverage I wanted. They quoted my price and ding, ding, ding, I was done. They were very helpful and knowledgeable. And from working with them for years with the different warranties, I know what I want.
I also like the fact that I pay for a certain number of months and I get a five-year warranty. I pay for it for three years. The last two years are free. After three years, it is paid up. That is an added bonus because I just pay it like everything else every month. When it's paid after the three years, then all of a sudden, I don't have that payment coming on. I'd recommend their service.
Tom, We're thrilled to hear about your positive experience with Endurance! If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 19, 2024
Updated on 08/28/2024: The guys have had my car stuck at the dealership now for almost three months now. They said they were sending a new engine two weeks ago and when I inquired why it have not been delivered I am always told two more days. This company is shady and I would give a negative 100 stars if I could.
Original: I would like to rate negative five stars!! It’s been 7 weeks since my engine failed and claim submitted. Still have not approved claim and do not know how much longer it will take. I have spent over $1000 over the last seven weeks for Ubers. Started with four week delay for oil analysis and further delays for tear down that has already been done. Communication to me has been abysmal!! If I did not call for an update I would have never gotten any communication. No sense of urgency and respect to the Customer. Impossible to get a customer service person on the phone with 1 hour plus hold times. Stay away from Endurance!!! Ripoff alert.
Hi Brad, we’re sorry to hear about your experience. We’d like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.
Thank you,The Endurance Team
Reviewed July 19, 2024
Endurance Auto Warranty delivered good. They were certified. And their representatives took extra professional concern and thought for what we need, and let us know what the prices are. They were honest about it. Family-friendly. It would be nice if they had a referral program.
Terrell, we so appreciate your review and look forward to continuing to provide you with excellent service!
- The Endurance Team
Reviewed July 19, 2024
The sales guy that I worked with was on it, knew his stuff and had great mannerisms. He was good. I gave him a compliment after we were done.
Hi, John. We are thrilled to learn that you had a positive experience with our team!
- The Endurance Team
Reviewed July 19, 2024
If you're looking for great coverage at a fair price, and one that is convenient and taken by almost any certified mechanic dealership available, you're better off with Endurance Auto Warranty than you were with any other plan. They offered the best plan for the money for what I was looking for. And with some of the previous plans, I had to travel a long way to get any service. A lot of dealers did not take the insurance. That's why Endurance offered a plan which offered any dealership or any certified mechanics to work on.
I spoke with the rep for 30 minutes. He was very professional, helpful, wasn't pushy, and answered all my questions. He described the coverage. How long it would last is four years. I would make the payments for the first 30 months. They would make it last 18. And coverage would not begin until I got a 30-day grace period I got to check over the plan. But it's 30 days before I could use it. If anything went wrong in those 30 days, I wouldn't be able to use it.
Hi, Lloyd. We appreciate the kind words and are glad we could provide you with a positive sign-up experience! We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 19, 2024
I give the Endurance Auto Warranty rep a 10. He was great. He told me that the coverage covers the engine, axles, and transmission. He explained what parts it covers. And he said if the car hit a pothole, the policy will cover the tire. I told one of my friends she needs to sign up with Endurance to put warranty on both of her cars.
We're happy to hear that our team provided you with excellent service, Maleeka. We’ll make sure that they receive your feedback. We're sure it will make their day!
- The Endurance Team
Reviewed July 19, 2024
The first policy we got with Endurance was a few years ago and we got a second one recently because we got a different vehicle. The rep was really good at what he did, explained everything to us, and helped us get a really good deal on our vehicle. I filed a claim and it was super easy. We took the vehicle to the shop and everyone from the shop handled it and the claim. They didn't really call us to do anything either and they paid it out. I always bring up Endurance when people are having car trouble, if they feel like they might start having it, or if they just don't have a warranty on a car that they have just bought.
Ashley, We're thrilled to hear about your positive claims experience with Endurance! Providing excellent service and peace of mind is what we strive for. Thank you for recommending us to others you think need Endurance. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 19, 2024
I had Endurance a couple of years ago, and I wasn't able to afford it, so then I had to let it go. I purchased it this time, and the process was very easy. The lady was very helpful, and it went very well so I also enrolled my mom. I have a 2020 Traverse covered. I haven't used it yet, but so far, from what I'm hearing, they're excellent. I'm supposed to have the best one that they have, and it covers everything. The lady went over it with me. Also, my payment would be just about $100 and I can go anywhere to get my car serviced. I pay 173 a month, and that's excellent due to the fact of what it's gonna take care of.
Hi, Mary. We're so glad to hear that you're happy with your Endurance coverage plan! If you have any questions about your new plan, don't hesitate to reach out to us. We're here to help!
- The Endurance Team
Reviewed July 19, 2024
I spoke to a person from Endurance who was very professional on the telephone. I decided to take the offer that day. He was very professional and was explaining everything. I got the warranty for my Lexus. I asked how long before it begins, and the guy said, “30 days plus 1,000 miles.”
We're happy to hear that our team provided you with excellent service, Bonnie. We’ll make sure that they receive your feedback. We're sure it will make their day!
- The Endurance Team
Reviewed July 19, 2024
The rep broke everything down for me that I could understand. Nothing was unclear, and everything that was said was based on the documents that was given to me. It was a great overall conversation that made me wanna join Endurance's team. I was also told that Hertz is one of the rental agencies that they recommend using when people are doing any type of work on their vehicle.
I did some research online and I did some quotes through different companies, even with the company that the dealership that I purchased my car from. I would recommend having this type of coverage and getting with Endurance because the monthly payments are reasonable, and they offer a lot of coverage when people need services to their car that they can't get through out-of-pocket expenses.
Hi, Marsheda. Thank you for recommending us in your review and welcome to the Endurance family! We’re glad your experience with us was a great one.
- The Endurance Team
Reviewed July 19, 2024
I had a good experience when I signed up with Endurance. It was easy and they were helpful, knowledgeable, friendly and courteous.
David, we so appreciate your review and look forward to continuing to provide you with excellent service!
- The Endurance Team
Reviewed July 19, 2024
The sign-up process at Endurance went very smoothly. They were very patient and they took their time. We had questions that were answered at the time of the enrollment and they were quite friendly. It went well.
Hello, Barbara! We’re so grateful you took the time to share your feedback. It’s our pleasure to serve customers like you.
- The Endurance Team
Reviewed July 19, 2024
It was very easy signing up with Endurance. I was very satisfied. I had a good experience.
Hi, Joseph. Thank you so much for taking the time to leave us a 5-star review! We're glad you had a great sign-up experience!
- The Endurance Team
Reviewed July 19, 2024
I like the services that Endurance advertises they offer. They have excellent customer service as well. When I asked for how much it was a month, they didn't hesitate to tell me. It was a nice conversation. Endurance is an excellent program to be in because of the way they talk to you and give you a cut when it comes down to fixed incomes.
We're happy to hear that our team provided you with excellent service, Judy. We’ll make sure that they receive your feedback. We're sure it will make their day!
- The Endurance Team
Reviewed July 19, 2024
We had Endurance before and their coverage is better. Recently, we called them again and the information was provided to us. Whatever questions we had were answered. They're worth looking into.
Thank you for leaving us a review, Sheila! If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,The Endurance Team
Reviewed July 19, 2024
The rep with Endurance explained everything I needed to know and it was very easy to sign up. It's everything we wanted. We're covered for four years because at the end of the third year, it's the full amount that we have to pay for the coverage that we want. It's affordable. The rep also said that we would get the Elite service for a year which covers a loaner car and roadside service if something happens to the vehicle. I told him we didn't need that as we have AAA for whatever else. He said we got it if we need it and it will be dropped after a year unless we wanna pick it up.
Thank you for taking the time to write such a detailed review, Jean! We really appreciate your positive words and your being an Endurance customer. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 19, 2024
Endurance offers a lot of coverages that some insurances wouldn't offer and don't offer. My rep was very nice, kind, and understanding. She explained everything very clearly and she said she would be mailing the packet out to me. I would tell my friends to give Endurance a call and talk with the representative. I would tell them to listen very closely to the offer and I'm pretty sure they'll be very pleased as I was.
Tyhessia, We're thrilled to hear about your positive experience with Endurance! Thank you for recommending us to your friends. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 19, 2024
The options with Endurance were good. The rep gave me a lot of information, advice and instructions about the policy.
Hello, Jerry! We’re so grateful you took the time to share your feedback. It’s our pleasure to serve customers like you.
- The Endurance Team
Reviewed July 19, 2024
I would recommend Endurance to others. The rep was extremely knowledgeable and very helpful. They had a special offer which was the one we ended up getting. He said that was the best price for what they had to offer. I liked it. Signing up was extremely easy. He walked me right through it and explained a lot of stuff.
Hi, Arturo. We’re so happy to hear you had a great sign-up experience with our customer service team! If you have any other questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed July 19, 2024
Endurance is a good program. Setting up the program was good. The guy knew what he was talking about. He explained everything really well. He told me that there was no third party involved, and that sounded good to me. I told him I had to look at my policy that I already have but he said, "Well, if you wanna keep all the deals that I was gonna give you, then you have to put a deposit down for the first month." It's just that I bought a vehicle and it's got 77,000 miles on it. Then I found out that the policy that I already have covers it until it's paid off, and I've tried to cancel Endurance and I've not gotten any response.
Christiana, We're sorry to hear you'd like to cancel your coverage with Endurance. When time allows, please give us a call at 1-866-432-4443 and a member of our team will be ready to assist you.
Thank you,The Endurance Team
Reviewed July 19, 2024
Endurance was way less pushy than the other companies. The other salespeople really pissed me off, but Endurance's representative was very nice. The signup process was simple and easy. Endurance should keep doing what they're doing.
Philip, we're happy to see that you had a 5-Star experience! We’re here for you anytime.
- The Endurance Team
Reviewed July 18, 2024
The sign-up process was easy, quick, and I got a quote within no time. The customer service was excellent. The options were great and they fit what I was looking for at the time. Endurance should keep doing what they're doing. Everything is great.
Hi, Kenneth. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed July 18, 2024
Signing up with Endurance was an easy process. It's a smart decision to sign up with them.
Hi, Charles. Thank you so much for taking the time to leave us a review- it's much appreciated!
- The Endurance Team
Reviewed July 18, 2024
To me, Endurance had the best price, and signing up was easy and straightforward. I got the platinum package. It covers everything. It was why I got it. Endurance is an easy company to work with.
Hi, Jose. We appreciate the kind words and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed July 18, 2024
I had Endurance Auto Warranty when I first got my car, but things happened and I had to cancel it. I thought about going through different services. I just decided to call Endurance back. It was a good experience. The rep was very polite. He explained information and was eager to help me. My policy covers what my warranty doesn't cover on my car, because it's a new car. I asked the rep about tires. He said they would help if I ran over something. But just to buy new tires, it's not covered. I would take care of that. People need to have extra coverage. I've learned that with a lot of things, people need their extra services because life happens.
Hi, Elaine. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help and look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 18, 2024
We're happy with Endurance Auto Warranty. Ruben was the guy that called me. He talked to us for a little while. And he was the one that signed us up for the policy that we have. I was a little surprised when I found the cost because it was more than what he had quoted me. But we pay on it for less time. We're only paying for 29 months instead of 36 like he quoted it.
Hi, Timothy. Your feedback is highly appreciated. Thank you for the review!
- The Endurance Team
Reviewed July 18, 2024
I just recently joined and I haven't had any issues. So, it’s been good so far. The sign-up process was easy and I was completely satisfied. I couldn't have chosen a better company.
Hi, Tiffany. We appreciate the kind words and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed July 18, 2024
My wife had Endurance for three years and I know what exactly it does. I like the services that they provide. My wife signed me up and it went through lovely because she loved it. The rep went to the extent of doing everything.
Hi, Joshua. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed July 18, 2024
All of these reviews are either written by Endurance or doctored. I have a Jeep Wrangler that needed a new driver be shaft which is explicitly covered under my contract. They denied it and had me on hold for 30 minutes without an explanation. Save your money
Thank you for your feedback, and we’re sorry to hear about your experience. At Endurance, we take all customer concerns seriously and strive to provide the best service possible. We assure you that all of our reviews are authentic and come from real customers. If you'd like to discuss your experience further, please give our team a call.
- The Endurance Team
Reviewed July 18, 2024
I've had a good experience with Endurance. They were professional, friendly, and helpful.
Hi, Bryon. Thank you so much for leaving us a stellar review!
- The Endurance Team
Reviewed July 18, 2024
I got a couple of quotes and other companies didn't have what Endurance had. Signing up with Endurance was a good experience. The agent I spoke with was very helpful and knowledgeable. I would recommend Endurance. They have great prices, too.
Hi, Jonell. Thank you for recommending us in your review! We’re glad your experience with us was a great one.
- The Endurance Team
Reviewed July 18, 2024
I know how expensive repairs are and I plan on keeping my vehicle for another four years. So, I signed up with Endurance. Their rep told me what the policy covered and the cost. I was told I'd be covered for four years and 100,000 miles. I was also informed that the warranty activates in a month or 1,000 miles, whichever comes first. I would tell my friends about what's covered by the Endurance policy and how easy it was to sign up. My experience was very good.
Maurice, We're thrilled to hear about your positive experience with Endurance! Providing excellent service and peace of mind is what we strive for. Thank you for recommending us to your friends. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 18, 2024
My rep at Endurance was a really nice guy and he told me how to make the payments the next month. I was also told that if the vehicle was a total loss, they would cover a certain amount of the cost. I would also get roadside service. I would tell my friends to go with Endurance and I would recommend that they are better than CarShield.
Dexter, We're thrilled to hear about your positive experience with Endurance! Providing excellent service and peace of mind is what we strive for. Thank you for recommending us to your friends. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 18, 2024
Endurance has good coverage for a reasonable amount. All their reviews are good plus they've got that beautiful race car driver sponsoring it. I spoke with somebody then went online and finished the contract. It went smoothly. Their online tool was good considering I'm a pinball generation guy.
Rocco, we're happy to see that you had a 5-Star experience! We’re here for you anytime.
- The Endurance Team
Reviewed July 18, 2024
I've had issues with vehicles in the past where I wound up being stuck with a major car bill, and I figured an extended warranty would be something to check into and not have to pay a $5,000 car bill out-of-pocket at once. I had went through a website that sent my information out to multiple providers and Endurance was the first one that contacted me back. Considering the way the customer service agent was, how she explained everything to me and the price, it was worth it. She even repeated a couple things at times because I didn't fully understand. If I had any questions, she knew the answer to them immediately. It wasn't a scenario where she had to go find someone else. You could tell that she was well-trained in what she was there to give as a customer service rep.
I got the bumper-to-bumper package which covers everything besides routine maintenance and those wear and tear items. It's nice to know that I don't have to worry about anything because I have this as a security blanket to fall back on if need be. The only thing is, and maybe she mentioned it and I just don't remember, the payment was through a third party. But beyond that, signing up, making up the payment and navigating my way around was very easy.
Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 18, 2024
The price was right and the customer service from the Endurance reps was great. But when I read my policy, I didn't know I had to have 30 days in and 1,000 miles before I could use my warranty. When I needed to get my car serviced, they said they couldn't cover it. So, I got to come out of pocket with $1,652 to get it fixed. That put me in a bad spot because I can't drive my vehicle for the issue that came up on it. So right now, my vehicle is sitting in the shop and I got to take a Uber to work every day. It's been an extra money that I don't need to be spending every single day.
Thank you for your feedback, Ben. We apologize for any confusion regarding your waiting period. Please email us at feedback@endurancedirect.com so we can see what we can do to make things right.
Thank youThe Endurance Team
Reviewed July 18, 2024
I purchased an older vehicle and I wanted to be protected a little longer than the warranty I was getting from the dealership. I signed up with Endurance and it was super easy. The process wasn't long or drawn-out, and they took care of everything fast. They answered all my questions and I was pretty satisfied. The also price seemed fair.
Thank you very much for voicing your positive experience with the company. If you have any questions, don't hesitate to reach out to us. We're here to help and look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 18, 2024
I wanted to have some peace of mind, so I decided to sign up with Endurance. The process was very simple.
Hi, Joel. Welcome to the Endurance Family! We’re so happy to hear you had a great sign-up experience with our customer service team!
Reviewed July 17, 2024
I googled up Endurance and they are the best. It was easy to sign up with them. I just did it yesterday.
Hi, James. Welcome to the Endurance family and thank you for taking the time to write us a review!
- The Endurance Team
Reviewed July 17, 2024
The Endurance rep was extremely thorough. When he called, I told him, "I don't really wanna do this." I thought it was not as good as it sounded. When he told me that for the amount of miles, I could get covered and the extra years, like no other used car. Even if I were to have bought the warranty at the dealership, it would have only covered the amount of time that I had the vehicle financed. It never extends past that on a used car.
I had insurance through another company before that wanted me to pay all this extra for the rental car, in which on a car insurance policy, you only get a rental car if the car was wrecked, and not if you have mechanical failure. So that was a big point for me when the Endurance rep told me, "If the car breaks down and they're gonna have it for a few days or you've gotta have something fixed on it, we'll cover a rental car." He also added that, "If you are driving out of state and the car breaks down, we'll pay for a hotel." I go out of state a lot. I've got family that lives in Oklahoma and Texas and my kids and I take road trips constantly so that's peace of mind that I wouldn't have gotten out of just my car policy.
I've run into some personal issues so I called Endurance. I happened to have gotten a manager when I called in, and he said, "Let's do this. You have till the 1st, if you absolutely can't keep it. But in order to make sure that you're okay, because at that point, you're gonna be at your 30 days, your 1,000 mile mark. And if you cancel it now, what if you can pay it and you cancel it now? You've gotta start over again." He also said that, "So if something comes up and you absolutely cannot have that money come out of your bank account, let me know on August 1st. It won't come out on the 2nd. But to make sure that you're okay and to make sure that you don't have any other things on your plate, because it seems pretty full, if you're able to keep it, we will waive your September. And we'll defer it till the end so that you have that cushion and you're not also having to worry about something going wrong with your car." It was awesome.
Heather, We're thrilled to hear about your positive experience with Endurance! We're glad to hear our rep provided thorough information and addressed your concerns. Providing excellent service and peace of mind is what we strive for. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 17, 2024
Signing up with Endurance Auto Warranty was easy as one, two, three. It was a great decision. Their rep understood what I needed. I understood what she had. And we went from there.
Hi, Brenda. We’re so happy to hear you had a great sign-up experience with our customer service team! If you have any questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed July 17, 2024
When I called Endurance and told them what I needed, they said, “Sure. We'll do that.” The rep did what he did. It was easy. They just took all my information. He asked me if the payment that I was making was still good and I told him, “Yes.” Then he said, “Okay. We'll set it up.” The only problem that I had was I got an email saying that another company was gonna be doing my payment. I didn't know if it was a scam and I'm not that good on the computer. So, I called the Endurance rep this morning and I said, “I wanted to check on this because I wanted to make sure it's not a scam.” I told him what I wanted and what my email said and he said, “Everything is fine. They are a company of ours, but you don't have to do anything. Everything is already set up. Don't worry about it.”
Several things happened to my car that Endurance would have paid for if I had have realized they were as good as they were. But I didn't collect the insurance because I didn't realize that they would pay for electrical and all of this stuff. When I had trouble with my transmission and we had to replace the transmission. I called Endurance to see if they would pay anything on it, and they did.
My air conditioner went out. I took my car to three different places and they kept telling me there was nothing wrong with it because it would cool sometimes and then sometimes it wouldn't. They would stand outside the car and roll the window down and stick their hand in there, and if it was cool, when they felt the air coming out of the vent, they wouldn't do anything. So, I put it in Nissan. They checked it out, charged me for checking it out, and said it was okay. I took it to Modern Chevrolet and they checked it out and said it was okay.
I asked a guy at one of these Quick Lube places that changes your oil if they know a good air conditioner place and the guy said, “Take it down to Parrish Tire.” So, I took it down there and they had a real mechanic down there, not one that looks at a computer. He said, “You're gonna have to replace all this stuff.” So I called Endurance and I didn't think they would pay anything on it, but I tried anyway. The rep said, “Yes. We'll come out and check it." That was why I renewed my policy with them because they did me right twice.
Alpha, We're thrilled to hear about your positive claims experiences with Endurance! Providing excellent service and peace of mind is what we strive for and we are so happy we could do just that for you. We look forward to having you as a client for many years to come!
- The Endurance Team
Reviewed July 17, 2024
I just signed up with Endurance and the experience was fine. I was pretty impressed. I went online, saw Endurance, and asked for a quick estimate. I was expecting an email back. But then they called me before the estimate even came in on my computer. So I was like, "Whoa." I talked to a human being, which was satisfying. It was awesome because nowadays, you don't get to talk to a human being. The rep covered everything. So everything went well. She went through some of the coverage because I asked specific questions on specific items, like things on my truck, injectors and things that are bound to go bad and expensive. The things that she said were really good and positive. Most of that stuff was covered in there and some of the other companies didn't cover it.
The customer service part of Endurance and the people you talk to were great. I'm a hard person to deal with but the rep that I dealt with was really good and very understandable. She was straightforward and everything went really fast. She went above and beyond. I’d definitely recommend her to anybody. It was probably one of my best experiences for something like that other than my own local insurance company where I go down and see face to face.
Hi, Mike. Thank you for recommending our team to others in your review! We appreciate you being a customer and helping share the word about us, and we are glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.
- The Endurance Team
Reviewed July 17, 2024
Endurance's customer service was good and the way they explained the process was nice. I'm hoping if I have a problem that they're correct in saying, “Oh, we're all American-based. We don't send our stuff overseas.” I got my Audi covered. My wife and I will look at how Endurance works if we have any problems with our Audi and how they work to get things done.
Thank you very much for voicing your positive experience with our team. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 17, 2024
The signup process was okay and the rep was very helpful and made it easy. It's a good plan and they're good to work with. We know that we've got a 30-day waiting period to begin with and everything has to be approved before any repairs are made.
Hi, Teresa. We are incredibly grateful that you took the time to leave us a 5-Star review. Thank you!
- The Endurance Team
Reviewed July 17, 2024
The guy that I talked to was helpful, answered my questions, and was not high pressure by any means. It was a good experience. Their options were adequate. The cost was not terrible. But I was a little surprised that I couldn't just pay a lump sum for coverage over a certain number of years, and that it's a month by month, which necessitated a waiting period. But it is what it is. I was interested in the fullest coverage I could get and that was what Endurance had.
Welcome to the Endurance family and thank you for your review, Richard. We will share this with our customer experience team to let them know to keep up the good work!
- The Endurance Team
Reviewed July 17, 2024
I liked the ratings that Endurance Auto Warranty had and the convenience of the area that we were in. The policy seems honorable and reasonable. And the extended warranty is a lot longer than a lot of your dealerships offer and a lot less. The representative was very professional. He knew everything. And he answered all the questions that I asked.
Hi, Linda. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed July 17, 2024
Endurance Auto Warranty is a great option. Customer service was great.
Latoya, we so appreciate your review and look forward to continuing to provide you with excellent service!
- The Endurance Team
Reviewed July 17, 2024
I'd rather get something in the mail so I could read over it and see what all I could use instead of the email because I don't watch my email. But signing up with Endurance was good.
Hi, Ashuntia. Your feedback is highly appreciated. Thank you so much for the review!
- The Endurance Team
Reviewed July 17, 2024
The rep was very informative. And it seemed a fair deal. Go ahead and do it.
Jessica, we so appreciate your review and look forward to continuing to provide you with excellent service! Thanks for recommending us.
- The Endurance Team
Reviewed July 17, 2024
I liked what Endurance Auto Warranty had online based on what's covered and the monthly payments. They were very informative. They were friendly when I spoke with them over the phone. The rep was able to explain to me everything what would be covered. He explained everything in a way that I would understand of how everything would go and when the coverage would begin. He said 30 days. And he explained to me the importance of having the warranty on my car. Also, he answered all the questions that I had. Even if it were some questions that Endurance did not have the answer to at that moment, they would make sure that they would get back with me as quick as possible and with the information that I need.
Destinee, thank you for the wonderful review and for taking the time to share your feedback with Endurance. Our priority is customer service, and we are ecstatic that we met that mark!
- The Endurance Team
Reviewed July 17, 2024
Disappointed is what I would title this review. I had problems with the key getting stuck in my ignition switch. I contacted Endurance and they went over the warranty with me and assured me that it was covered. I made an appointment for the dealer, and it was a safety in the ignition that was causing the problem. Endurance denied my claim saying that this part was not covered, even though it’s part of the ignition. It’s very disappointing how they hide these little parts in their contract, I just wonder if it might be better setting a certain amount of money a month away rather than paying for a warranty that is not a true warranty. All they did was say they’re sorry which really does no good at all.
Hi, Dennis. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right.
Thank you,The Endurance Team
Reviewed July 17, 2024
It was very easy to get signed up with Endurance Auto Warranty. The rep clarified everything for me and everything was a good experience with them.
Thank you for your review, Cynthia. We will share this with our customer experience team to let them know to keep up the good work!
- The Endurance Team
Reviewed July 17, 2024
I got Endurance and it's been fine 'cause I didn't have a warranty for my van. Signing up was very easy. Went step-by-step through everything that they covered. I was just wondering why I don't have any paperwork or a card that I would have for insurance reasons.
Hi, Jason. Thank you for the stellar rating and welcome to the Endurance family. We'd be happy to assist you with your request. When time allows, please give us a call at 1-866-432-4443.
- The Endurance Team
Reviewed July 17, 2024
I have only had Endurance Auto Insurance for 2 months and am waiting for my first possible claim at auto repair shop. The customer service has been excellent, both in terms of friendliness and fast response.
Hi, David. We’re so happy to hear you had a great experience with our customer service team! If you have any questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed July 17, 2024
My son-in-law has Endurance. He was telling me how good it was and he has had it for about a year. I really didn't wanna do it because I'm real iffy about when you start something and stuff just start messing up. But he was just telling me to go ahead and try it for a couple of months and see if everything is okay. I was really interested because my son-in-law has it. Miss Courtney at Endurance did the sign-up process with me and she was awesome. I didn't understand what was going on, but she made sure that everything was clear. She repeated herself and told me about all the categories and the discounts. And I understood everything she said. I had people sign up as well on the second day with me.
Hi, Edda. We’re so happy to hear you had a great experience with our customer service team! If you have any other questions, please don't hesitate to contact us.
Reviewed July 17, 2024
I had an extended warranty through Endurance when I first purchased the car and when it was getting ready to expire, I called and they gave me a really good quote. They were very nice about explaining everything to me and I felt comfortable with them because they're a really good and well branded company. I pretty much got the policy to cover everything because I plan on keeping the car. I would recommend my friends to go with Endurance 110%. The associate that I spoke with was Sean and he was a sweetheart. I'm an older person and I had concerns because there's a lot of different companies out there and they're not exactly what they represent. So I did some background on this and after I talked to him, I was sold.
Sandra, We're thrilled to hear about your positive experience with Endurance! Providing excellent service and peace of mind is what we strive for. Thank you for recommending us to your friends. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 17, 2024
My car is in good shape, but I like to keep a warranty on my car. This is my second go-around with Endurance, and the salesperson that I had was good. He talked with me where I would understand things. I would recommend them.
Hi, Brenda. Thank you for recommending us in your review! We're glad to hear that your first experience with us was so positive, and we're thrilled that you chose to continue your coverage with Endurance.
- The Endurance Team
Reviewed July 17, 2024
When signing up and being pitched on services, prices, perks, etc. I was very excited, a bit emotional even I admit, to finally have something to what I thought was a major gift being I was about to turn 50 yr, however nothing seems to be as promised....Give the put of and run around just to reimburse my out of pocket $100 for tire from a month ago which yet to be paid, they are hard to reach, unless you're giving pay to them..And when I was out of gas and broke down, and broke, I called for roadside assist, they said they would bring $2 worth of gas and I had to pay for it...Well gas is OVER $3 a gallon. Needless to say I feel duped and not much faith left in Endurance and most likely plan to cancel.
Sheila, we’re sorry to hear about your experience. We take your concerns seriously, and we’d like to look into the matter. Please send us an email at feedback@endurancedirect.com with your coverage plan information so we can assist you further.
Sincerely,The Endurance Team
Reviewed July 16, 2024
Just bought a Endurance warranty on my wife's 2014 Lincoln MKT. The Ford warranty ran out. Endurance issued contract for additional mileage, close to full coverage. They answered the questions I had. The reason I went with them is because of the rating that Consumer Affairs gave them.
Thank you for leaving us a review and welcome to the Endurance family, James. If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,The Endurance Team

Reviewed July 16, 2024
Don’t buy. Won’t pay. Are refusing my claim due to length of contract. I am beyond the one month. Thousand miles. Yet my van is disassembled at the dealership on Endurance request and they won’t pay to bring it back to previous condition. Criminal.
Rick we’re sorry to hear about your experience. We take your concerns seriously, and we’d like to look into the matter. Please send us an email at feedback@endurancedirect.com with your coverage plan information so we can assist you further.
Sincerely,The Endurance Team
Reviewed July 16, 2024
Unfortunately I would have needed to drive an additional 1,000 miles before the warranty would become effective. For me, that would probably be 2-3 years away! Also, the policy doesn't begin until 3 months after you sign up for it.
Thank you for your feedback, Sallie. We understand that the waiting period may not fit everyone's driving habits. If you'd like to discuss other options that might better suit your needs, please reach out to our customer service team. In the meantime, we would appreciate it if you could update your review to reflect your experience with our customer service team more accurately. Thank you!
- The Endurance Team

Reviewed July 16, 2024
We took our truck in to get a repaired but our claim has been denied due to an error on Endurance's part. They gave the third-party claim company the wrong mileage and now we can't get anyone to help us. We were told to call back in a couple of days. It's been a week.
Hi Chris, we’re sorry to hear about your experience. We’d like to see what we can do to make things right. Please email feedback@endurancedirect.com with these details and your coverage plan information, and we will be in touch soon.
Thank you,The Endurance Team
Reviewed July 16, 2024
I purchased my policy in December 2023. I gave all vehicle information and was sold my policy based on my info provided. I was just denied my 1st claim based on my vehicle and my policy having an exclusion to cover that type of vehicle. The very policy the sales expert sold me, could never be used for the vehicle I own. I own a 2500 series pickup truck and NYS requires commercial registration. I do not own a business and this is my personal vehicle, not used commercially. I was denied for having a commercial vehicle.
William, we regret to hear that your experience didn't meet expectations. Ensuring our customers receive assistance is our utmost priority. Your feedback is valuable, and we're eager to address the concerns you have.
Kindly contact us at feedback@endurancedirect.com, and we'll assist you further.
Thank you,The Endurance Team
Reviewed July 15, 2024
Horrible services. We have a 2015 Tahoe ltz. We do Ubering and door dashing. We told these things to Endurance when we first started shopping around for the best warranty. We even set on it for 2 weeks just to be sure we were on the right track but endurance was consistent on reaching out to us steadily telling me and my wife about the prime policy which supposedly covers engine brakes, transmission, suspension, air conditioning, tires and one free oil change. Well we have been with endurance since the end of April. We was told after 180 payment was made the warranty will be active in 30 days. So our first issue we ran into after 30 day period was the front brake's pads and rotors. When went to collect on it they say they only cover the master cylinder but we were told brakes in general. Nothing specific. So got brakes done myself. Another month passes. Another payment made. No issues.
So another month passes. Truck needs an oil change. We suppose to have one free oil change with the prime plan we've already been paying for but now that we trying to collect on it they are saying that it's a commercial plan. We have to make another payment to include when it's already supposed to be a part of the prime plan in which we have currently been paying for a little over 3 months now.
Long story short endurance talk a good game when trying to get you to go with their plan but as far as business I wouldn't even suggest my worst enemy to this company. A waste of time and money for absolutely nothing and still left with paying for your own repairs and still paying 180 monthly payments. Even in the beginning after signing we ourselves had to reach out and fight with them for our policy. After a little push the guy finally emailed it to us. These people that they have answering the phones get a commission off of every person they get to sign. That's cool but what is it worth for us customers being told lies paying for policies that don't exist monthly.
Chris, we’re sorry to hear about your experience. We take your concerns seriously, and we’d like to look into the matter. Please send us an email at feedback@endurancedirect.com with your coverage plan information so we can assist you further.
Sincerely,The Endurance Team
Reviewed July 15, 2024
The F&I guy at the dealership where I bought my 2024 Jeep Gladiator did his best, which was not very good, to push their warranty on me. I had already made several inquiries into which company offered the best, most reliable, highest rated warranties and theirs was at the bottom of the list. That F&I guy offered me a longer period of time, which I didn't need, and continued to belittle Endurance which I had already purchased. Thanks to ConsumerAffairs I dodged this bullet, saved lots of money and got the best.
Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 15, 2024
When I totaled my Chevrolet Equinox, I had coverage and with that coverage, I only had to pay $100 each time that I had an issue. I only had to pay $500 out-of-pocket because I had five work orders done on it. My car was in the shop more than I had it, and I only had it for six months. I got it back in August and got back on the road in March. It was totaled about a week after I got it back on the road. I recently needed coverage and when I looked around, the lady that I talked to was very nice. She told me the perks about Endurance. She said, "With you having a 2014 car, we're gonna give you the best coverage we can give you." She knew what she was talking about and gave me the elite package. It was good customer service. The only thing I had to do was pay the 29.99 down and the first payment was 140. I need to go find out what's wrong with my headlights and it's only $100 out-of-pocket. You can't beat it.
Hi, Sandra. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help!
- The Endurance Team
Reviewed July 14, 2024
Every time I had something worked on, Endurance Auto Warranty would always say they don't cover it. I spent $750 on my air conditioning repair. I also had a bad oil leak and I had to get different things. They called and told me they don't cover it. But Endurance is a good company. I would recommend it. I just renewed it again. I called the rep and gave him my policy number. It was very easy. They're very nice people on the phone.
Roberta, we appreciate your review. At Endurance, we continuously strive to serve you better. Looking forward to serving you in the future!
- The Endurance Team
Reviewed July 14, 2024
Signing up with Endurance Auto Warranty was convenient. The website explained everything. Endurance gave me a reasonable price they wanted me to pay. When I tried to use the warranty, they denied the claim but it was due to I didn't reach the term contract thing. So, I have to wait. Other than that, they're reasonable. Customer service is quick when I call them, and they explain everything pertaining to the contract.
Tierra, we're happy to see that you had a 5-star sign-up experience! We’re here for you anytime.
- The Endurance Team
Reviewed July 14, 2024
The sign-up process was smooth and quick. The guy that signed me up was nice. They sent me a lot of the information on where to get the paperwork. Also, the plan was cheaper than I thought.
Hi, Danny. We’re so happy to hear you had a great experience with our customer service team! If you have any questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed July 14, 2024
I have a Cadillac that doesn't have a warranty on it anymore. Cadillac parts are expensive, so I need something to balance because times are tough for people. did some online research, and it said that Endurance was the best company to go through. Everything seemed good during the signup and I was very satisfied. My experience with Endurance is great. I've tried to tell people online about it.
Hi, Bryan. Thank you for recommending us to others online! We’re glad your experience with us was a great one.
- The Endurance Team
Reviewed July 14, 2024
If I have a claim, I hope things go good. But I wanted the best coverage. So, I believe I bought the best coverage. Endurance Auto Warranty's rep told me that they covered everything, including computer chips. And I got $500 deductible if I got in an accident, and that everything was covered on my car. And if I got a flat tire or I broke down on the highway, they would pay for my hotel, and give me a rental car if I needed one.
James, thank you for the wonderful review and for taking the time to share your feedback with Endurance.
- The Endurance Team
Reviewed July 14, 2024
Endurance was number one on the list when I looked online for them. Their signup process was quick and efficient, and I had no problem. I've never had to use Endurance so far, but they've been good.
Gary, we're happy to hear you had a positive experience with Endurance! We value your input and encourage you to share more details about your experience with us.
- The Endurance Team
Reviewed July 14, 2024
My Mercedes warranty ran out. I saw Endurance on TV and decided to go with them. They were very helpful. My only problem with it is I gotta drive 1,000 miles before it kicks in. That's the downside of this. I can understand 500 miles. I got five vehicles and I'm single. So, 1,000 miles may take a year. I've never used it yet. I had never been to a shop with anything that would be covered to know how they would fix it, but I presume it would be good. I gotta drive 1,000 miles before I can find out.
Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 14, 2024
When I was looking at Endurance, they had more things to offer than the other businesses that are somewhat them. They had more coverage. The guy I signed up with was a very good experience. I would give him two thumbs up. I've told a few friends about Endurance. I think it's something they should look into.
Kenneth, We're thrilled to hear about your positive experience with Endurance! Thank you for recommending us to your friends. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 14, 2024
Signing up with Endurance Auto Warranty was quick. Everything has been good so far.
Hi, Damaris. Thank you so much for rating your experience with us so highly!
- The Endurance Team
Reviewed July 14, 2024
Endurance was cheaper and more flexible with certain things that I didn't have in my previous warranty. I was looking for full coverage to cover the basic things that will cost a lot out of pocket. I'd tell a friend to go with Endurance because they're more affordable next to CarShield, compared to Mopar and everything else. The customer service is good, and their app has very helpful information.
Hi, John. Thank you for recommending us! We’re glad your experience with us was a great one.
- The Endurance Team
Reviewed July 14, 2024
You need to get Endurance Auto Warranty. They're great people to work with. Their reps explained everything detail-by-detail. They went step-by-step. From what they said that they covered seemed good, from what the booklet explained to me. And in case something happened, they would cover everything. Hopefully, I don't have to file a claim, but it's good to know that they have that stuff. Endurance told me how much it would be monthly and asked me, "Would that be okay?" I said, "Yeah."
There were some bad reviews about Endurance. I called because I was curious because some people on the website were, "They don't do nothing. It's a scam." And it had me worried. So, I reached out to Endurance and the lady was very helpful. I liked that because she took her time to explain everything. At least there are people there that care about the place. They go out above and beyond their job to explain the details. They said, "Why don't you reach out to a dealer of Infiniti and Nissan and see what they tell you." And they gave me good reviews about them.
Hi, Percy. Thanks for taking the time to share your positive experience. We truly appreciate it!
- The Endurance Team
Reviewed July 14, 2024
Endurance Auto Warranty has more benefits. Also, their rep was very polite and patient. She explained everything to me very well.
Hi, Lashonda. We’re so happy to hear you had a great experience with our customer service team! If you have any questions, please don't hesitate to contact us.
- The Endurance Team
Reviewed July 14, 2024
I haven't had a chance for the policy to kick into gear. It had a 30-day hold on it. My car hasn't broken down. But as far as the service and getting it set up and ordered, that was a good deal. Endurance Auto Warranty did a good job. I'm very satisfied. Do the same thing and sign up for it.
Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 14, 2024
Everything was good with the signup. The rep was very helpful and gave me all the answers that I needed. I was very satisfied with the process overall. Also, I recommended my mother and my brother-in-law already.
David, We're thrilled to hear about your positive experience with Endurance! Thank you for recommending us to your family. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 14, 2024
We had a bad experience with our previous warranty and we talked to our dealer and they suggested a few others. Endurance was one of them and after questioning them, we decided to go with them. We just signed up and we're hopeful.
Thank you for leaving us a review, X. If there's anything that we can do to improve your experience, please feel free to send us an email at feedback@endurancedirect.com. We would love to hear how we could earn 5 stars from you.
Thank you,The Endurance Team
Reviewed July 14, 2024
I have a 2008 Ford F150 covered with Endurance and getting signed up went very well. It was very smooth and easy. The gentleman was very knowledgeable. He gave me a lot of information about the plans that were available and helped me select the one that was best for my truck. I downloaded the app on my phone. It's very easy to use. Overall, I have nothing but good things to say about Endurance.
We're happy to hear that our team provided you with excellent service, Gerald. We’ll make sure that they receive your feedback. We're sure it will make their day!
- The Endurance Team
Reviewed July 14, 2024
I was looking at an auto warranty because most people can't pay what it cost to get cars fixed and Endurance is good at my Honda dealer. Everything was fine when I talked to their rep and he answered all the questions I had. It was easy to sign up.
Marilyn, we're happy to hear you had a positive experience with the Endurance team!
- The Endurance Team
Reviewed July 14, 2024
I talked to a couple of companies but I didn't care for them and I got this very nice gentleman on Endurance and he worked with me. We talked about what the car was and how old it is. I told him that I have never had an extended warranty and he said it covers big things and some little things but it doesn't cover basic stuff, like oil changes or windshield wipers. When he told me all this, I thought it sounded like a very good deal. It's worth the money. What we had replaced cost us the deductible and that was it.
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about about your experience with Endurance. We’re here for you anytime.
- The Endurance Team
Reviewed July 14, 2024
I have a historical 1991 Cadillac Allante and it turned out to be a lemon. Every single dime out of my pocket was painful and I said that the next car I get, I'm gonna be fully covered. I didn't wanna pay all my money to mechanics anymore. The rep was awesome. She was lively and very professional. I wish all customer reps were like her or everybody would make my day. I'm a horrible phone person. I like to fight with people when I don't get my way but I had a great time talking to her for about an hour and everything turned out fine. She gave reassurance, repeated everything and let me know what I was getting.
In the end, she recapped it and answered questions. So, she was very thorough. The product sells itself. You have to be able to listen to all that they go through because I wanted the product. So, she was helpful. I have to use the car for 1,000 miles. So right now, if I go 600, it’s gonna be a minute. But I'm not worried about that at all. It's a good car so the warranty is just for security.
We're happy to hear that our team provided you with excellent service, Jessie. We’ll make sure that they receive your feedback. We're sure it will make their day!
- The Endurance Team
Reviewed July 14, 2024
The reps at Endurance were very knowledgeable and professional. The woman that I was talking to explained things in a way that was very easy to understand. I was very satisfied with the signup process and I would suggest that others go with them.
Hi, Laura. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help and look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 14, 2024
Both of my cars have over 200,000 miles on them and the signup experience was good. Everything was easy. I've had Endurance before so I’m familiar with them. One car is in the shop now so I hope they come through. If you have an older vehicle with higher miles on it, get the warranty.
Hi, Sherrill. Thank you for recommending us in your review! We’re glad your experience with us was a great one.
- The Endurance Team
Reviewed July 14, 2024
I looked at two companies and Endurance had better coverage. The sign-up process was very simple and it was a good interaction with the rep. I was informed about the coverage. It’s important for me to have that protection on my vehicle and people have to have Endurance. It’s a need.
Hi, Jerry. Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
- The Endurance Team
Reviewed July 14, 2024
The agent who signed me up was very informative, nice, polite and gave me all the information I needed. I like the service, the products and the things that Endurance offers and hopefully, it comes true. I've talked to a lot of my friends telling them that it's a good policy and insurance to have their car covered because we never know what problems could arise.
Hello, Karmen! We’re so grateful you took the time to share your feedback and for telling your friends about Endurance. It’s our pleasure to serve customers like you.
- The Endurance Team
Reviewed July 14, 2024
I bought a used vehicle and I was looking for full coverage. I was impressed with the rep’s knowledge about the product when he was helping me set up the warranty. I've recommended Endurance to my sister and her kids.
John, We're thrilled to hear about your positive experience with Endurance! Thank you for recommending us to your family. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
- The Endurance Team
Reviewed July 14, 2024
Signing up with Endurance was very convenient and easy, and the guy who signed me up was very nice and helpful. It was a very smooth operation. No fuss, no hassle. He told me I could go online to pull the coverage up and he explained it to me. However, I live in a remote area so my internet is sketchy and I had to work off my phone. So, I contacted them back and they emailed me a hard copy, which was very good. They answered all my questions and provided all the information they said they would in the hard copy I needed. So, to date, I'm very satisfied.
Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 14, 2024
My coverage is running out and I was dissatisfied with the insurance I had before. I got Endurance for myself and my sign-up experience was very good. Their agent was very helpful. He explained everything to me really well where I understood it. I haven't had any experience with them yet, but I would recommend it to others.
Hi, Diana. Thank you for recommending us in your review! We’re glad your experience with us was a great one.
- The Endurance Team
Reviewed July 14, 2024
I like the cost of Endurance. The purchase process was easy. I just gave them my credit card and they started charging me. They sent me information on what the coverage was. I talked to somebody several times. I do have an email from them. I haven't opened it yet because the coverage doesn't start for a month, but I haven't been in a hurry to figure it out. I've had problems with other warranty companies, not on cars, but on homes that they say they cover everything until you call and say your ice machine is not working on your refrigerator and, "Oh, we don't cover that." I haven't had to make a claim on Endurance yet, but it seems good if they hold true to their word.
Hi, Dan. We appreciate the rating and are glad we could provide you with a positive experience!
- The Endurance Team
Reviewed July 14, 2024
I have a vehicle with very low mileage on it that's five years old and we were talking to people. They said Endurance was the best company to go with. The representative was outstanding and I wish I could hire her. I got full coverage on the vehicle. It was a good move. So far, I haven't had to use the warranty yet but the signing-up part was great.
James, we so appreciate your review and look forward to continuing to provide you with excellent service!
- The Endurance Team
Reviewed July 14, 2024
We were interested in having some additional protection and we knew of some people who had the service with Endurance before. Getting signed up was very easy and didn’t take a long time on the phone. They took our information and the process went very smoothly for us. The presentation was very thorough, as well as the follow-up to make sure that we had everything from the email that was sent and to see if we had additional questions. We had another one in mind but Endurance came highly recommended. Two people had another warranty and two people had this, and they shared some information about their experiences with both companies. The customer service satisfaction was about the same. The dealer mentioned some companies that they work in partnership with that they knew of and both those companies came up. But for something, we just went with Endurance.
Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- The Endurance Team
Reviewed July 14, 2024
I had a great experience with the customer service rep and the purchase process was easy. But in my recent activity with Endurance, I had to have roadside assistance and it was hectic to get one from them. I stayed at the side of the road for five hours before somebody called me back. I had to call them back at least six times before I could get somebody out to come and get my truck. I don't even know where they took my truck and I still haven’t been able to find it. I had to file a police report just to find my truck. So right now, I'm not liking it. My truck is in the shop and whatever shop it’s at, I gave Endurance the information to call them but I haven't heard anything yet. So, I'm just waiting on that now. I've been without my truck now for almost a week.
Hi Reginald, we’re sorry to hear about your experience. We’d like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.
Thank you,The Endurance Team
Reviewed July 14, 2024
I know people who have Endurance and they say they do good work. The signup process was easy and I was 100% satisfied. The rates and terms were good and people should do the same thing I did.
Hi, Raymond. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. Thanks for recommending us!
- The Endurance Team
Reviewed July 14, 2024
My grandson and I went in together on a Camaro and his extended warranty ran out. We didn't have the money to replace something if it was something very expensive so we looked into an extra extended warranty to make sure that if in case something does happen, we have some sort of insurance that we can at least have help to fix. Endurance had great deals and a very easy process, and we did a bumper-to-bumper on the Camaro. It's a very trustworthy insurance company. There are scams out there that people know about and that's one thing we were very worried about. But the rep was very good and helpful in explaining every detail and everything that Endurance would do for us if something were to happen. And it was not too pricey but it is worth what you pay for the coverage. People should ask as many questions as they can because Endurance will answer any questions anybody has and make it a very smooth process.
Hi, Robert. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!
- The Endurance Team
Reviewed July 14, 2024
Endurance had the payment plan that I could afford and that was amenable to what I needed. The rep was very knowledgeable and polite, and worked with me on the payment plan. He was very agreeable. This is the second vehicle that I have insured with Endurance and I was down to my last couple of months when I got this new car. So we went through everything and he set me up with a new plan. The program is for three years and it should be in effect right now.
I am retired, on a budget and can't afford car repairs, and Endurance has been good about repairs. I haven't had to use it much but the car dealership that I use was familiar with them and got things expedited right away. The most recent thing I used Endurance for had to do with the differential and you get $40 on the oil change. Endurance communicated with the dealership, and they made their claim. Endurance paid what was covered but I had to make a small payment for a part that was connected to the part that needed to be replaced and the whole thing should have been treated as one.
Carol, thank you for the wonderful review and for taking the time to share your feedback with Endurance. Our priority is customer service, and we are ecstatic that we met that mark!
- The Endurance Team


