Endurance Warranty Reviews

The sign-up with Endurance was okay, but I never got my policy. The rep said he was going to mail them then he said that he'd send them digitally. But I haven't received it either way.

I purchased a policy with Endurance in May. So the vehicle seem like it didn’t want to start and check engine was on. I spoke ke to customer service and a supervisor. Scheduled appointment at a licensed shop and the claim was denied. They stated the list of problems happened before the claim was purchased. I explained that when getting the policy the lady explained 30 days or 1000 miles. My agreement is that the truck start acting up this week and an appointment was made to get diagnostic testing. When shop called Endurance and gave them information and they denied claim. This company calls and mail information to get you signed up and then they want pay. I did everything correctly and I feel that they should pay.

The Endurance rep I worked with was wonderful and informative. She worked through the entire program and explained what the service offered. It met my objectives of a used car. With all the fears you have buying a used car, she gave me that peace of mind. She answered my questions immediately and she wasn't pushy. It was a good experience.

As far as being enrolled and making the first payment to get the initial warranty started, it was painless.

I like the options Endurance had for the vehicle and monitoring the amount as well as the cost. It was also easy to sign up.

The Endurance sales rep explained most of the stuff to me and he explained better it than the ones for CarShield. He knew what he was talking about because once I got the policy back, pretty much everything he told me was on par. I also told one of my friends about Endurance and he was supposed to call them.

Signing up with Endurance was done easy-peasy. I made a phone call and everything was handled within 20 minutes. It was pleasant dealing with the rep who was knowledgeable and courteous. Everything was as beautiful as sliced bread. So, it was perfect.

The rep explained what was in the package and what I would qualify for my vehicle and that when I sign up, a plan would go into effect and what it would cover. The rep seemed knowledgeable. Once they had set me up with a bank, I set it up for it to be an automatic withdrawal. So far, making payments has been simple.

Endurance has more comprehensive coverages. They explained the coverages and offered the different plans that they have. The experience was straightforward. The dude offered recommendations and seemed a cool guy.

Endurance is a great warranty place. They got different packages. When I signed up with them, it was a great experience.

When I signed up with them, it was quick. We just started talking and the rep laid out the program and I told him, "Okay, let's do it." The deductible was nice. They also covered lots of nice stuff.

Endurance went over most of everything well. The coverage cost is a little high, but when weighed against the cost of actual repairs without it, it's worth it. My criticism is they were less than clear on that they would pay for oil changes. They did not mention that the coverage only paid X dollars toward each oil change. That was something I noticed in going over the paperwork.

The sales rep of Endurance was thorough.

The sales rep at Endurance was very pleasant and professional.

Endurance gave me transmission and they’re doing the engine and my front-end tires. And the insurance was cheaper. People should go with them because our insurance is better than anybody out there.

I got what I needed from Endurance. I had coverage for the engine, transmission, brakes, wheels, and electronic parts. These are the most important parts and high risk stuff. The signup was easy and the people were very helpful. I’d tell my friends that they’re good people to deal with.

In addition to the extended warranty, Endurance had a maintenance program, roadside assistance and extra perks. They're also cheaper than others and their services are very similar and comparable. They explained everything that was covered during the warranty and on the maintenance program. They told me how much it would be, and then they found out that we were senior citizens and a veteran and they lowered the price again. We were able to complete everything except for giving them the mileage that was on my car because it wasn't home at the time. The only problem I've had with them was I called twice and left the mileage because they'd send me a text that they didn't have the mileage yet. But, I left a message for them to call me back and they still haven't called me back.

I wanted the coverage to be a little bit less than 140 but a good price was given so it worked out. I'm happy with Endurance. It's covering what I need to cover, which are the engine and electrical things. I have the basics but they also cover some that wasn’t included in it. They gave me what I thought I asked for. So, they're good. My deductible is 100, which is a little bit less than I thought. It’s worth it.

The Endurance rep was detailed and straightforward. He let me know what was recommended. He let me know the price and the deals that were going on. Any questions I had, the rep had the answer to it. There was nothing that the rep didn't know about the sign-up. The payments were reasonable too.

I wasn't ready to speak with the first person who called me so I didn't commit to anything that he was saying at the time. When the second rep called, it was more of a follow-up call. She was good.

The gentleman I talked with was very kind. He told me we can change our mind at any time but it would be 30 days before we could do any repairs to a vehicle. We haven't needed any repairs yet. So, we'll see what's going on. But we’re just trying to shop around and make sure we're making the most cost-effective choice.

Everything was great during my signup with Endurance. The rep did well. However, when I called back to see if I could get some paperwork, the rep told me, "We don't do that. We do it by email." I explained to her I needed paperwork where I can stick it in my glove box. Four days later, I received the paperwork on my coverage and my card.

I like that I work directly with Endurance. It's not a third party. The service is also better compared to others. I thought they were high based on some of the other quotes that I had received. But they were able to work with me and bring the price down. That was appreciated. However, I didn't receive anything in the mail. Everything has been done through email. Maybe they don't send anything out as far as a document packet. But that would be nice to have. I also don't get reminders of when my payment is due. That's a concern because I'll forget if I don't have some reminders. But so far, everything's been really good. When I have any concerns, I just call them. It seems to be moving along smoothly so far.

I'm really happy with Endurance. I just need the card. If they can mail it to me, I appreciate it.

My co-worker had Endurance before and he had a positive outlook on it. It was just the way things are supposed to go. He got it and not two months later, he had some major work happen to his truck, and Endurance backed them up. We have to go through the 30 days first, which I understand. But anything after that, Endurance will take responsibility, which is probably the best thing because you never know what's gonna happen the next day. I was looking at coverage for the main things such as the engine, transmission, major electrical components and things that are gonna be extremely costly. My wife’s vehicle is on the newer aspect so that's not something that I was gonna dive into myself.

Endurance was cost-efficient and convenient if something ever goes wrong. Signing up with them was simple, easy and painless. I put it in the request email and they called me. I went through a 15-minute conversation about all the benefits and the perks. They sent me an email and I signed up. The rep was very knowledgeable, polite, professional and answered all the questions I had. The biggest thing I wanted covered was the drivetrain and the engine but Endurance covered way beyond that too, which was good.

The process at Endurance was simple. Unfortunately, I doubled paid last month and I haven't heard anything back about getting my refund. But the reps were good. They called me back when they said they would. Because when they first called, I wasn't ready to make the commitment to make the policy or create an account with them. I asked them to call back later and they said yeah and they did.

The rep explained everything discreetly. I've recommended Endurance to a friend and they're looking into it.

The signing-up experience with Endurance was very good. The rep explained the coverage very well and broke down everything. I have to put 1,000 miles on my vehicle before I can do any service towards it. They gotta make sure my vehicle is a well-working vehicle before they start putting out money to help me repair it. So, I understand that. Anything can happen and my warranty with the dealership expired so, I wanna have peace of mind that if anything major happens to my vehicle, I have somebody that has my back to help me repair it.

I asked the Endurance rep to call me back because I was at work when he called and he called me back two hours later. During signup, I just had to make a downpayment and that was it. They didn't require any documents from me.

We still haven't gotten the card yet. I thought it was supposed to come through the mail, but it's been over a month and that insurance ought to be good by now. Without that card, we can't use it if we have to.

Save your money. It sounds good at the beginning but the minute that you try to utilize the service, they use fine print and don’t pay out. Crooks if you ask me. I had the warranty for 6 months and put in 2 small claims and they sent out adjusters on both and denied claiming pre-existing conditions. If you drive the vehicle, parts wear out. That’s the pony of paying for the warranty.

They dig deep to decline repairs. My power steering fluid runs thru the AC Condenser to cool it. The tube it runs thru developed a leak and it was discovered when my power steering started making noise and was found low on fluid. Back story to this event: I replaced my power steering pump and high-pressure line in Jan 2023, out of my own pocket. Now, I reported this new leak to them, they declined the repair as they saw on Carfax that I had repaired the power steering system prior.

Setting up my warranty with Endurance took a while as I went back and forth before I made my decision to go with them. I talked to different people each time I called them but they treated me the same way. I would tell anyone looking into signing up with them that the process is going to be pretty easy.

I explained to the rep I had an older vehicle and asked if it qualified. He said yes and gave me what it qualified for. And now, I've added another vehicle. Signing up was easy and I'm satisfied. The policy covers the motor transmission and electrical. It also has some towing. I was very excited about the coverage. The rep explained that I had to have 1,000 miles on each vehicle before coverage would start and it wouldn’t be hard on my vehicles but it could be an issue for others. A lesser mileage on the startup would help people out. I understand Endurance has to do that so people aren't fixing a jalopy sitting in their front yard with it. But sometimes within that 1,000-mile range, something could happen. And you bought the policy because you know there's a chance that something could go wrong with your older vehicle. Still, I would recommend Endurance.

Signing up with Endurance was very easy. The rep clearly laid out what each plan covered, what the co-pays would be and where I could obtain the services.

The first rep at Endurance I spoke with was a woman and she answered all my questions. We waited a couple of weeks and then somebody else called back. He was good but he was not as knowledgeable as the first lady that I talked to. But we were satisfied. The signup process was easy.

Endurance had a better coverage. Signing up was easy. It was no high pressure salesperson. If I had a question, he answered them and compared what the dealership was offering and what they were offering. It was a better deal. There was more coverage for less amount.

I had used Endurance a while back, so I just stayed with them. As far as the claim procedure, the mechanic's the one that had to do it, so it was kind of out of my hand. They called Endurance and took care of it, I paid my deductible, and it was done. Endurance did what they said they were gonna do, so I'm happy with that.

Getting signed up was very easy and fast. Plus, the rate was great. Definitely get Endurance. It's cheaper than what I had before and I got more mileage. I'm glad I got it.

I looked for as close to the same coverage as I had with the one we currently had. Endurance Auto Warranty offered that and more. Their rep was animated, answered every question I had, gave me the full information to his fullest on everything, and worked with me through the entire process. Even when I was talking to my husband on the phone, he sat there and waited for us to get done conversing.

Endurance Auto Warranty's rep explained the package I was signing up for and the process I need to go through in using them now, and it was spot-on.

I called Endurance Auto Warranty and talked to a lady one day, and I didn't do anything about it. A couple of weeks later, somebody gave me a call back when I was down in Florida. I talked to a lady, and I said I would go ahead and get it. It doesn't hurt to have an extra warranty on a vehicle. Super easy. Those people were very nice. Everything they said were the same. There was one thing I was confused about, if it was 1,000 miles or 30 days. What the rep told me was whatever comes first. But they told me everything was covered besides what wears out, like tires and brake pads. And I gotta keep my vehicle up-to-date on maintenance.

I like the cost and the benefits. It's lower mileage than the rep and I had talked about and agreed with. The salesman was decent. I just wonder if Endurance slipped me one by being less mile. The salesman told me it was 190,000 miles, but it ended up being 125,000.

I was with another company for a couple of years and I was getting some negative information about them. After talking to the Better Business Bureau, they gave Endurance a higher rating so I switched over. The only thing I have a complaint about is that Endurance did not say anything to me about having to have 30 days or 1,000 miles from the vehicle's mileage that I recorded when I signed up before any coverages could or would take place. There was nothing stated to me about that when I was talking to the young lady over the phone.

The sign-up process was very nice. They were very informative and we were given all the information that we needed. The rep answered all our questions and he knew what he was talking about.

There was no hassle when I signed up with Endurance. I got more than what I expected. They gave me a bumper-to-bumper warranty, with 250,000 miles on it and 10 years. I was really pleased with it.

I had a pleasant conversation with the rep that I dealt with. He was knowledgeable. I got the full package from Endurance. If I have any issues with my vehicle, I can just take it directly into a certified mechanic, and they'll fix it and contact Endurance for the payment.

The sign-up process at Endurance was easy. Other than I don't have my paperwork, it was fine.

I talked to Adrian and he was very informative. He told me what was covered and not covered. He spent about 25 minutes on the phone with me, telling me what it was all about. I'm happy with the sign up process. They got my card out to me pretty quick. I've got Adrian's email and I can reach out to him any time I need. It's been very pleasant overall.

I connected with Endurance online and then they called me back. The guy told me what the warranty would involve and what my benefits would be and what it would cost. He was real nice. He explained everything real well and I didn't end up with any questions. I felt pretty comfortable. So I went ahead and gave Endurance my banking information. Then I got this thing online and I called them and said, “Look, I'd like to have a physical copy of what I've got. I don't even know if I have anything. And I'm not real savvy with online stuff.” I told them that they needed to send me a physical copy of my policy. So they sent me one. I was glad that I had done it.

Signing up was easy and talking to the guy on the phone was cool. But they made a couple of mistakes 'cause they kept trying to add my other vehicle on there. I had to tell them that wasn't what I wanted.

The reps were friendly and eager to sign me up. But I'm a little bit upset because I already signed up 30 days ago, but then they said I'm not able to use the warranty just yet. I gotta go another 30 days because I was late in getting them the actual mileage of the car. But my car is in need of something to be repaired. I'm waiting to see how that will go. Otherwise I'm gonna ask for a refund.

I was pleased with the way the sign-up progressed. I felt good about the way it was handled. I liked the answers to the questions I had,

The signup process was quick and painless. The guy was really helpful. He overtalked a little bit. But if I would stop him, he would stop and he was gonna move on to something else I needed to instead of just dragging out the conversation for conversation's sake. But thus far, my claim process has been a whole other story.

The rep explained the options to me and my husband. It was nice.

I purchased two months ago. They said that they were supposed to send me something in the mail, and they haven't. I was happy, then I'm not. I'd rather them go somewhere else than Endurance.

Endurance's customer service rep was professional. We had a decent conversation.

I've been enrolled with Endurance for a while now but I haven't used it. I have a Ford Explorer covered. Their rep explained everything well, broke it down nicely, fast, mannerable, and reasonable too. I've been hearing a lot of things, though, and I'm not sure if I wanna use it or not because of the things I've been hearing. I did like the prices and things in the packages and how fast they let you use it. It's just I hear that once you get it in the auto shop, they say they can't cover it.

Everything seems good with Endurance. When I called them, I got a discount.

I looked Endurance up and they had excellent ratings. I called them up, got a very inclusive briefing on what they do and what they cover, and I went with them. The salesperson knew what he was talking about and he spoke good English.

My rep was very friendly and thorough. They were waiting on the exact mileage. I'm in Wisconsin and the vehicle is in North Carolina. I guesstimated the mileage and she followed up to make sure that I had entered the mileage correctly. I like that any dealership accepts them.

I had a great experience signing up with Endurance. It was super easy and I recommend it to anybody who needs a warranty for their car. I had to drive my car for 3,000 miles before my policy was liable and that was really nice because it can be easy to put miles on your car when you're traveling a lot. The reps I talked to were awesome and any question I asked, they knew the answer right away. They were very informative and they dumbed things down for me. They always asked me questions and I felt like I was getting the proper care that I needed, instead of them just taking my money. Endurance's reps were also very helpful. They don't look at you as a number and they really care about you. Making the payments for my warranty was also one of the easiest things I've ever done.

The sign-up process was easy, and it was a pleasure. Endurance followed up with an email that I was signed up. When you talk on the phone though, you go over so many things and you can't remember all the stuff you discussed, so it'd be nice to get a copy of the fine print. Whether I have to get an email copy or print it myself, it wouldn't matter. It's just so I know. There was also one misunderstanding wherein I thought they were gonna rebill my credit card each month. They called a day after the second payment was due and we set that up properly. Other than that, it's been a pleasant experience. I would recommend Endurance to anybody.

I had an incident on my car's air conditioner but Endurance and Smart AutoCare did not cover it. I called on the 10th and I got my contract with Endurance on 11th of the previous month. I told them that my air conditioner was messing up, so the lady from Endurance informed me that I could go ahead and drop my car off, which I did on the next day which was the 11th. They told me since the incident happened on the 10th, they would not be able to cover it because my 30 days wasn’t up. Even though my 1,000 miles mark wasn't up, my 30 days wasn't up. They put me through a hassle with their bad customer service. I got yelled at, then they cursed out. I wouldn't refer the customer service that I got from a couple of employees. They shoved me around to six different agents and they were all hanging up. They just didn't wanna do their job.

The Customer Service Representatives were always professionals, mostly female Representatives, especially Miss **. Which I had her in my platoon or section when I served my career in the United States Army.

I signed up with Endurance, and the experience was very informative. I appreciated the representative I talked to. She broke everything down and left me with a very positive experience, and thus far, I'm very satisfied. If my friends were to get on the phone, I would hope they would be able to get the same representative I had.

The signup was straightforward, and the plans have been good. I got a special rate too. After two years, I don't have to pay anything, which was cool. Give Endurance a try.

The signup process was quick and easy. I didn't have the down payment right away, but Endurance worked with me to get me signed up, then I was able to pay a couple of days later when I had the funds available. It was a good signup process, and the customer service experience has been good so far. They've answered all the questions I had. All in all, it was a positive experience, but people should make sure they do their due diligence and research and call around. When I called Endurance, they were aggressive with trying to get me to sign up and they didn't wanna get me off the phone until then. I wasn't able to call, get a quote and get information, then call around.

I was with a representative over the phone, and the signup process was easy. They just asked some basic information about me and my vehicle, and everything on the policy was explained to me, including what's covered, the parts and when my policy is gonna be over. My vehicle has 165,000 miles now, and something is bound to mess up sooner or later.

Endurance was the second company that I reached out to and the representative sold me on his presentation. I liked the overall package. He was telling me the difference between having a third party insurer versus not, the pricing, and some of the things that came with it like the car rental. The signup process was great. It was easy and step-by-step. He walked me through what was gonna happen, the process, how long it takes if I wanted to have any services done to the vehicle, how long the coverage was for, and the mileage that it covered. He said he would forward over the paperwork via email for me to look over everything. Endurance is a good company and if my friends are thinking about getting the same service, I would recommend them.

Endurance had the best coverage for what I was looking for. The people that I spoke with were very pleasant and knowledgeable. It is not a second-party company. They're based in Chicago, and so am I. They also weren't overly aggressive. The first lady I talked to was a little pushy about the sign-up. But when I finally explained to her that I wanted to do research, she didn't push the issue really far. It wasn't a high-pressure sales pitch that a lot of companies do. They have my phone number stored, so when I called, they knew it was me. I had to call again because I heard some things on the radio that I wasn't offered. But they explained to me that I didn't qualify because of the mileage that was on my car. But I qualified for a veteran's discount, so they were able to drop my payment. It was a positive experience, overall.

Endurance takes your money for the upgraded coverage and then when claim time comes they start playing games. Had an evaporative valve go on my emission system and now they claim they do not cover any valves on the car because the Word "Valve" was listed under engine components. So If any valve, anywhere on the car fails, they will not cover it. Section J Clearly describes Valves as in engine valves but even though this is not an engine component they will not cover it. Do yourself a favor and get your extended plan somewhere else other than Endurance.

I was happy to get Endurance. I would have to have some money at that time. I didn’t have the money right then, so I told them I'd get paid that Friday and to go ahead and take the money, and they did. The guy I talked to was really nice. He told me it was bumper-to-bumper. He started naming everything that they cover. I said, "Well, nothing's wrong with my car, but I'm gonna go ahead and get it right now. I want Endurance to put the warranty on this car for me." He told me how much it would cost. He told me bumper-to-bumper would be a good place to start and cover. They told me what it covers. It’s a whole list of stuff. I know I have to pay $100 if they have to do something to my car. I’m very satisfied. The guy took the time, he talked to me, he was explaining, and he was saying everything it covers.

The reps told us what they thought would be best and the type of premium we could get. Making payments was easy 'cause at the time, we could afford it.

The rep was very nice when I called to take the Endurance policy out. He took his time and explained the coverage well. I couldn't ask for it to have gone any better. I never had been talked to like that with the other company. That made me feel much better. I had been using Jacky Jones Ford of Sweetwater in Sweetwater, Tennessee for my oil changes. He told me that the Ford place in Cleveland, Tennessee does Endurance.

The reps were nice. I understood them. The price was good for me. But my thing is why do I have to get so many miles in order for them to help me? It’s impossible. I’m disabled and I don’t drive that much. If something happens, I’m gonna be out of my pocket because I'm not gonna put however many miles on there for them to help me.

I like the policy that Endurance offered and the rate. They are very consumer-oriented. The person that I spoke to was very courteous on the phone. I had several different questions that they answered appropriately. I've set the payment up for automatic monthly charges through a specific credit card that I have. It seems to be working well.

The guy I talked to at Endurance was very helpful. He explained everything in great detail and laid it out easy-peasy.

When Endurance signed me up, that was good quality service. The only thing I didn't like was I needed some time to talk with my husband about it, but I was told that if I hung up then call back, I would not get whatever incentive they were offering.

Run far away from Endurance. I was sold something that was a bunch of crap. It wasn't explained to me the way that I would have loved for it to be. The pricing was a lot different. It was a horrible experience. I still had to call in and ask questions about things that I needed answers to. My warranty was supposed to be $109. I was okay with that. That's a price that's in the budget. I checked my contracts and saw that they took the down payment which was $149. That was fine too. But when I went to see what my first initial payment was gonna be, it said that was almost $140. I called back in, and they said that somehow the price changed. They finally got it to $112. That was the lowest that they could do.

I had recently lost my husband so between crying, interruptions, dropped phone calls and me trying to make sure the rep was who he said he was, he was very patient. However, Endurance did send me a nice card. That was disappointing. I was waiting to get something because I had AAA for a long time, and their cards seemed a little bit more professional. Endurance made me print out the information and find this membership card. I had to cut the paper, fold it, and put tape around the edge of it so it wouldn't fall apart. They need to put more information on their membership card. I had to write their phone number on there.

When I called Endurance, the rep went through everything with me. I was very impressed. I'm pleased with Endurance so far.

The Endurance rep was very good, gave all the information and answered the questions I had. I told him what I wanted and he gave me the package that worked best.

Everything was professional. Endurance Auto Warranty was kind, and explained everything to me to the T. They were awesome. I recommended them to a couple of people.

It was a good experience when I signed up with them. They explained the coverage options.

I called Endurance Auto Warranty and talked to some guy, and I felt it was a legit thing and thought it might be good. I figured it would be a better bet for me to do it through them instead of the dealership. I like that Endurance has roadside assistance. Also, they have been nice and helpful every time I called and asked questions.

I thought Endurance Auto Warranty was good, but apparently not. When I originally got this, the rep said he would mail me a card and booklet. And when I called to see when they would be sent, Endurance said they don't do that. They just sent me a Gmail. Endurance should get rid of the rep, lying to me like that. My truck's oil pans are leaking. I brought my truck to the dealership the other day. They did that thing on my phone, and Endurance declined it. I want a refund and to close this junk. Endurance called yesterday and gave me a different number for the dealership to call, but I haven't heard anything.

Anytime I've called them, they've always given me a good answer. I filed a claim and was very pleased with the way it went.

The rep didn't give a whole lot of plan options for the miles on my vehicle. He just told me which plan I qualify for. It covers pretty much everything except for the cooling system.

My signup experience with Endurance was easy. I was scrolling down social media and I've seen the app on the ad and I clicked on it and filled out a small questionnaire, and then I got a call back. Once I got a call back, the rep explained everything to me. I was excited about giving it a try. I'm pretty satisfied with them. I just would like to get a copy of my contract with them because I really don't know it all the way. I had a good experience with Endurance. It helped me out. So, I will inquire and have people I know go through them and see if they like to have the same experience as me.

The Endurance rep walked me through the signup process and explained to me everything. I got a policy for my 2014 Kia Forte.

Endurance was the best one for me, price-wise. The rep was straightforward. First, the rep told me the payment was $120. I told him my miles which was 20,000 miles over. He bumped it up which I didn't like, but it was alright. However, they told me they cover engine, transmission, etc, but they don't cover the spark plugs and coils. It's part of the engine, so I thought that it was to be covered. The mechanic contacted Endurance to make sure it was okay but it was not. I had to pay $370 out of pocket. I also have to pay another 100 when I go back up there after I drive 1,000 miles on it to get the things fixed, which is only the AC coil and the button on the steering wheel.

Signing up with Endurance was straightforward. They were easy to deal with. I like them. They're a little bit more expensive than all the other ones that I inquired about, but they gave me the best bang for my buck.

I called Endurance and got good results from the young man that checked me out. He was thorough and explained everything to me. I'm highly satisfied.

The rep with Endurance was a good salesman. He was personable, very smart and knew what he was talking about. I was just gonna get a powertrain coverage, but I ended up getting a bumper-to-bumper one. He described in full detail what each product was, what it covered and for how long like term and mileage. The only thing that I would change was there was no follow-up. I got one phone call, but I was busy and didn't answer, and that was it. I ended up having to reach out to get my paperwork 'cause the emails they sent were almost like spam emails. I couldn't click on any of the links. I had to call three other people to get it.

I took the Elite package from Endurance. It covers my drivetrain and towing. It covers almost everything that you would possibly even need with car insurance. With the towing package that came with the Elite package, it gives me double assurance in case I need to be towed. I love it. As far as the sign up process, it had clarity so that I knew what I was gonna have. The process was simple. Once I initiated it and then set it up, all of the other information came through on the email telling me what I have. My biggest thing now is that if I have to go through a process of getting my vehicle in, I don't know the full process. I would like to get some written documentation from them because everything that we did has been online, so I really haven't seen any paperwork. Overall, I'm happy with Endurance.

Last weekend, I was driving back from Boulder City and all this crazy noise happened. I brought the car in to the shop and I told the shop I got Endurance. They said it was covered. I left the car there on Monday and they were supposed to call me back that evening and the day before but they didn’t. I called them and asked what was going on. They said that they were missing some information. I gave it to them and I thought everything was being taken care of. I kept calling my mechanic but they didn't return my call.

The salesperson said that we should call back and ask for an extra year for free. We called back and they said that we don't get an extra year. Also, they charged an extra $20 on the credit card without disclosure. When I called about that, they said that that fee was for some other coverage but they never disclosed that charge when we made the purchase. I'm not happy and I may cancel them.

Endurance pays fast and they pay door rates. They don't try to rip dealers off. The reps are very knowledgeable and they recommended what level of coverage I should buy. It was a really smooth process working with them. I'm very satisfied with the package I got.

They gave me a quote, and then when I decided to actually do the warranty, I called back and they raised the quote. I said I wasn't gonna get the warranty and somebody else called me back and lowered the quote back. I got the warranty but I have never received anything in the mail since I started paying for it. All they do is keep taking the payment out of my account every month. Other than that, I was happy with the quote and the coverage.

The customer service was good. There was no pressure and the rep was just explaining the product or what Endurance had to offer.

Endurance will rip you off if they get a chance. I tried to cancel and they took a payment out of my credit card without my permission. They gave me a hard time and they were very rude. Plus, they never cancelled my warranty. I called them on May 10th and I just received notice from my credit card company that they had billed me just a few days ago for $130.02.

My experience with them has been pretty good. I just wish that more dealers accepted them. I got the warranty three months ago so that they'll fix my engine a bit. They're gonna do that so that helped me out. Their reps are professional and well organized. But sometimes you'd call the call center and people will give you very drastically different answers to questions. I solved that by finding the direct lines and extensions to two really good customer service professionals.

The people who sell the policies are too eager to sell for their commission. If they would take time and explain everything, it'd be a lot better. Other than that, I'm satisfied with the warranty.

The rep I talked to knew what he was talking about. I asked him certain questions that I knew would either be covered or not covered, and he said right away whether it would be covered or not covered. I'm satisfied with the package he presented me with. The only thing was he said I had to wait 1,000 miles.

Everything was smooth sailing. It was easy to sign up and they provided good customer service. The monthly payment was taken out on time and I didn't have any hassle.

The Endurance reps were great.

The reps told me everything that they offered. Their terms are a little better.

Getting signed up was very easy. I'm happy with Endurance and I feel confident that I'm going to be taken care of. They have a good reputation at the dealership I spoke to. They accept Endurance and they've never had any trouble with them. Whenever you go to have your car repaired, be sure that the dealership takes the insurance. I have a couple of people who said, “Oh, I have CarShield and I've never had any trouble with it.” But then again, they've not really had to use it for anything big. I was disappointed with CarShield because I've had them for three years, and never had a claim. So I figured it’s good customer service that they could have reimbursed me even $500 for my claim. But they don't do that. I also found out that they do not use original parts but Endurance does.

Endurance has been great. Their cost was reasonable, too.

Endurance seems to satisfy me and make me somewhat happy. They know a lot of companies and they use junkyard stuff. They're cost-efficient and when I need them, they're there for me. But I used to think that oil changes were included and I've had a couple of oil changes done and the shop says that they tried putting it through and it wouldn't go through. I figured maybe Endurance stopped it. That's the only thing I'm a little questionable about.

Endurance is a Fraudulent Company!!!! Buyers beware! Yes they are really nice when signing you up. I purchased the Endurance Secure Plan on May 4, 2021. I had the policy for two years. Never missed a payment but when I filed a claim they were quick to send out one of their 3rd party inspectors to deny the claim on any technicality they come up with since they could find nothing else to deny it on.

The customer service experience with Endurance was excellent. The person was very informative and very clear about what the cost would be, and was very helpful. I appreciated their effort. They were very clear about what it is they did and what they would cover and what they wouldn't cover, and what the different levels of coverage would be. If a friend who has a vehicle that was running over 100,000 miles, I would tell them that Endurance would be something to look into.

The Endurance rep was very informative and knowledgeable when I signed up.

The rep was really sweet when I signed up with Endurance. The sign-up process was also easy. I also like that it’s just $100 if your car breaks down to out-of-pocket.

The sales rep told me I got three free services a year, but, that's not true. They only cover $50 of it. The payment was also a little steep.

The reps did good. We had a little issue. And they fixed it. My bank didn't recognize Endurance has to collect the premium payments. It was new. My bank called us first to find out who those people were. The Endurance guy called me saying the payment didn't go through. So, I explained to him. He ran it through right there on the spot. And everything was great.

The sign-up process was really easy. They were really nice to work with. However, we had some challenges afterwards on getting the correct contract. What I had agreed to wasn't what was in the contract and it took me five weeks to get the corrected one. It was a hassle having to go through multiple people multiple times trying to get that. That was a little frustrating. Other than that, my experience was pretty positive.

Signing up with Endurance was easy and simple. I spoke to the rep and he got my information. He told me what it would cost me and even gave me a discount because I didn't want to pay the 140.

I have the bumper-to-bumper coverage with Endurance on my 2020 Denali and our 2016 Jeep Wrangler. Signing up was easy. I just told the reps what I was looking for and talked to them about what they offered and signed up. I heard bad experiences about all the other coverages out there and since I got with Endurance on my other vehicle in the past, I knew that was the right one we were going to go with. Just by any wild hair of a chance that we have issues, I'm still covered.

The Endurance agent was very informative, accommodating, pleasant and not pushy. I would definitely recommend Endurance.

Signing up was fine.

Signing up went well. But I did not like that I had to make a decision on the phone right away to get the price that I did. That was not a good way to go about it because I'm one who likes to think about things. Other than that, it's nice to have peace of mind so I don't have huge out-of-pocket expenses.

Signing up was very smooth. They told me what my coverage included and the price. I'm good with what I got. I got a good deal.

The reps knew what they were talking about. I wanted a bumper-to-bumper warranty. I asked for something specific and they were able to do that for me.

Everyone has been extremely helpful and knowledgeable. My rep was really nice and signing up was very easy.

Signing up was alright. My experience with them has been okay so far.

Drew, the rep, went through everything with me. He explained what was covered and how much it was gonna cost for how long. I would have to pay two and a half years and then, since the policy is paid, I wouldn't have to make the payments on my other two and a half years. Endurance cut me into a monthly budget and that was fantastic. I could squeeze that in. Endurance is expensive but it’s cheaper in the long run to have my Ford covered. I only have $100 deductible for anything that's covered. I got a five-year policy and 55,000 miles. I don't drive more than 10,000 in a year so it would be beneficial if your warranty is ready to expire or if it expired maybe a week or two ago, it's best to do it. The warranty with Endurance is affordable and the process is very easy. I was promised a digital booklet on my coverage though and I never got one.

The reps from Endurance sent over information on what their policy covered because I wanted to see that for myself. They explained to us how all the payments work and what to expect. Then, it was easy to go on board and get moving forward. They wanted to be very sure that we understood everything so, it wasn't like they were trying to speed through it. It was amazing. Endurance is super easy and well worth it for the coverage you get for the cost. People should sign up for it.

I set up the service with Endurance a month ago. My brother recommended it to me. The sign-up process was super easy and simple. The girl that took care of me asked me a few questions, explained to me what was covered as well as the payment, and how it was gonna be. It took me 20 minutes to do it and it was really good. Since I didn't have my car at the time with me, I didn't have my mileage. She follow up the next day for me to give the information that I was missing. It was super quick.

I got a rep from Endurance who was very helpful and explained the warranty process to me. I'm gonna be adding my daughter's vehicle shortly just because we're women and we don't have a male figure in the house to help us anymore with our vehicle stuff. So, this is a good fit for us. I wanna make sure that we have that ability to get to and from work.

The rep explained everything I needed to know, answered my questions to the best of his ability and left no questions unanswered. It was a very good experience with Endurance.

I liked the cost of Endurance and what it covered. I filled out a form on their website and a guy called me within a minute. We went through the process over the phone. That went pretty smoothly. He answered all the questions I had such as what was covered and if there were any early termination fees. He asked me what year my truck was and how many miles. That put me into a certain category and only one plan was available. My plan covers almost everything. But the suspension isn't covered. overall, the process with Endurance was easy and straightforward

The rep was nice and explained everything. I called back for some questions and I understood everything. The payments would start off at 123 and I told the rep I couldn’t afford it. It’s too much. And it went down to 93 for two years. People should get the Endurance warranty for peace of mind. In case anything goes wrong, I have coverage that pays for it. I don't have to worry about coming out of my pocket with all that money.

Their customer service person did a fantastic job explaining the benefits and coverage. He was very knowledgeable and very helpful. My only question is when they took their first payment out, it said Endurance but the next payment was a different company.

The rep who helped me out was very good. They explained to me everything and took the time to explain it -- different policies, being on disability, being a senior citizen. Also, the signup was pretty easy.

The rep was very knowledgeable. The setup process was great. Give Endurance a call. They can help you get coverage on your car.

The sign-up process with Endurance was great. It was so easy. They offered a good plan. That's why I accepted it. My wife and I talked about it. We enjoy the pay the two years and get the three year free. That was an incentive. It's a little more steeper than I've been paying but then everything only cost $100. That shocked me right there.

I found a better deal as far as coverage and a lower deductible through Endurance. Their sign-up process was really simple and easy. I would recommend Endurance. My only quarrel with having the auto warranty was that preventative maintenance isn't covered. I'm forced to just drive until something major occurs, leaving my vehicle useless in order to submit a claim.

It's been a month and I still haven't gotten any paperwork in the mail from Endurance. I'm thinking about cancelling the damn thing. If they can't send me something within a month, the paperwork, and I can see the other stuff come in the mail, what the heck is that? It's almost like they're leading a scam. I've already paid them a couple of hundred dollars.

They were very efficient and right to the point. They did a good job. The only thing, it took a while to get the actual policy in my hands. They were also a little bit more expensive than another company I was looking at. They said, “If you call back later, you're not going to get the same price." I said, “Okay. I'll just sign up right now.” I signed up. But I called them back and said, “I wanna cancel because I found a better rate.” They said, “We're willing to match that rate if you just stay with us.” I said, “I'll stay with you.” That was nice.

I was about to go with CarShield. I called the company, and they said, "We don't do all of that." But when I called Endurance Auto Warranty, they said, "We don't do all of that. You shouldn't have to go through all of that." They sold me. I read the contractor. But I have some questions I will need to call and ask. Because if it would be turned down, “You pay for the cost. We just pay for the parts." That was one of those comments in the contract. If I don't call and everything is clear the way they explained, I would go along with it.

The customer service rep from Endurance went to school with one of my family members. So we ended up talking and he took care of me, so I was pretty satisfied with how everything went. He was knowledgeable about everything. He broke down certain amenities that came with it. He was driving a foreign car himself, so he pretty much understood my reasoning for getting a warranty and covering my vehicle.

I sat down with a representative from Endurance who told me all the options and everything that is available. It sounded good and all that will come out of my pocket is about a $100 deductible. So, that's a small price to pay for a multitude number of things that may go wrong. This individual had good customer service skills and was very informative. They were very helpful in getting the cost to be from a certain amount and being that there were offers for being a senior citizen and to bring the price down even more, it was even better. So, they get an A+ for me.

The signup process at Endurance was good. The rep explained the coverage very well. I was very satisfied.

During the sign up, the rep was really good and spent a lot of time on it. I called about three weeks after finishing the sign up to ask a question. I didn't realize it was never said that there was a $10,000 cap. I told the girl, "Well, that's a little concern because I'm putting 4,000 into it over a two-year period." So I'm paying for 6,000 if I look at it that way. She said, "Well, this is the most common. You can't get anything..." She also said that it wouldn't be available for the truck. So I said, "Well, all right." They should have called that out right away. She was on the call for a good hour. She explained a lot of stuff. However, everything else that went through was fine.

When I called and spoke with Endurance, they had a pretty awesome deal that was going on, but you had to purchase it that day to be able to take advantage of it. They had a five-year plan that I would only have to pay three years on and the last two years would be no payments. It was a good deal but then there was a mixture of, "What's the fine print that I may not be catching and what's the reason why you're trying to get me on this right now? Why would you make it that this is a deal I have to take advantage of right now?" It made me feel like I couldn't shop my options. But the deal did end up being really good.

The lady gave me a really good deal for the policy. But it's been pretty difficult to make a claim. My car has been in since last Friday and I'm still waiting. I got a call from Endurance saying that they were not going to take care of the repair, which was a bummer. The rep told me that Endurance doesn't do transmissions. But on their commercial that I saw this morning, it talked about somebody getting a transmission replaced, so I'm confused about what the warranty actually does cover and doesn't cover. So that wasn't really clear. It was a little bit frustrating to know that it was not going to take care of me. I live in Texas, and I'm stuck in California. It's hard when you need to be home and you can't get there.

The signup process was a good experience. The Endurance rep was knowledgeable. He helped me pick the right one for me. I also set it up on automatic payment.

I pay $140 a month for the policy, so it is a cheat. Endurance did a really good job. They were super responsive. They sent me some stuff via email. It's really hard to read online, so I called them up and said, "Can't you guys mail me something?" It was about 40 pages and you just simply can't absorb it that way. Besides, you want a document that you can refer to. So they sent me some written material as well. Everything that I have asked them to do, I haven't had a problem with them. So far, everything looks right on the mark. But I have not had to file a claim yet.

The signup with Endurance was a good experience. They explained everything. They are a little bit expensive, but I did some research and I tried to get a quality company instead of going for a cheapy.

Their offer seemed better than the other ones. Their customer service was also good.

Endurance was highly rated, so I went with them. Through the sign-up process, I gave them information on the Jeep, and they quoted me a price. I purchased it. I have no idea where I can go. They never sent me any information on how to use my warranty, where I can use my warranty, or what my warranty covers. I signed up for the top-tier stuff. Once they got me to sign up and got my money, the next thing I received from them was the processing company that processes my monthly payments. I need to know what I'm entitled to for what I paid for, and I haven’t received that.

Endurance’s the biggest fraud I have ever encountered. I paid their premiums and they approved my claim. When I went to the dealer, it took them an hour to get thru & would not help. Rude and unhelpful.

Don't believe the good reviews. This Endurance is a scam just like the rest of them. After a full day of going back and forth with them and hours on the phone apparently bolts aren't covered, and ANY issue that "may" have been caused by a broken bolt is not covered. I have paid Endurance thousands of dollars for my policy.