Endurance Warranty Reviews

I had done my research before I contacted Endurance. I was with CNA National Warranty when I bought the car and it expired in April of this year. The car has such low mileage on it and I was wondering if I wanna buy another warranty. But the rep from Endurance was very professional and explained everything. He gave me the discounts for being a veteran and with the shape that the car's in, I prepaid it all at once. The gentleman was straightforward and very nice. I would do business with him again. I never met him but it was good customer service. It was a very good experience with Endurance. I've contacted my younger daughter. Her cars are running out of warranty and I told her to call them.

Called in and spoke to Amber this morning. I was looking for information and needed to make a change to my policy. Amber was very professional. Amber accessed the information on my account and was able to assist in making the requested change on the first phone call.

My uncle always keeps me on point about my cars and he said it's best to get a warranty. I got my car from a dealership and they referred me to Endurance. The reps were nice and communicative and I accepted what they had to offer.

We had moved from Hawaii to Colorado Springs and when I purchased my Toyota in Hawaii, I didn't realize I was only purchasing a warranty that was good in Hawaii. I was told that it's only good in the Toyotas in Hawaii. I wanted to be protected and decided to get one. I got full coverage from Endurance and it was very easy signing up. The rep was great.

The Endurance guy I talked with was excellent. He answered all my questions. It was a good experience. Endurance is a good company to go with. I would recommend them.

I looked into auto warranties to make sure the car was covered. With an older vehicle, I’ve heard some horror stories. Endurance got a good rating. I researched the top five warranties and they were in the list when I pulled it up. When I signed up, dealing with the rep was very good and when I joined, everything went well. They were efficient. But when I called Endurance today, I did not get the same treatment. The person I dealt with today wasn't as good as the person that I dealt with when I first joined. They said they were sending me the insurance policy and the cards. I got them through email but I still wanted the hard copy. So, the rep said they would resend them because I never received them.

I researched online and decided on Endurance and I'm happy with it. The sales reps treated me good and answered all my questions. They were very polite and helpful.

Endurance is more business-like compared to one of the other companies I called and the sales rep was very professional.

The Endurance rep was able to answer questions and get me signed up for it. Hopefully, we don't need the warranty. But if we do, we have it. The rep said that if something was wrong with our vehicle, we could take it to any reputable person.

I bought the top warranty from Mathew **. He assured me that my led lights in my 2020 Mercedes e450 cabriolet would be covered. I questioned it. He again said, "Absolutely it's covered." He said he worked there for several years and he knew they were covered. The whole inside of the car is all ambient lighting through the whole dash and vents. When I got the policy after buying it says absolutely no lights, let's are covered. NONE. I just called and talked with him and suddenly he doesn't remember. He didn't realize those were not covered. He said he has been there for 7 years. They will lie to you and hope you don't read the fine print till it's too late. Bunch of crooks.

Talking to the Endurance representative was pleasant. He was knowledgeable. I had questions that he could answer. We had a few laughs. So far so good. We’ll see how it goes if I have a claim. I have a great car. I expect no problems. But repairs on my car are expensive.

Izzy was very knowledgeable, efficient and friendly. He was a pleasure to work with. He respected my needs on financial restraints. He offered $126 savings per month which is helpful. He explained 5 yrs contract vs. 7 and 76000 miles vs. 125000.

I been with this company for about 5 years from one car to another. When it needs to be fixed I can take it to the dealer and only pay a little amount because I have my money in their hands. Thank you.

I had my sites in canceling my membership, as Leo was willing to help me find a better deal, at a better price and to explain to me what other benefits that Endurance was willing to provide was very helpful. Thank you for making me feel at ease. Thank you so much for showing concern in my situation.

Good customer service, I'm a first time customer, I noticed a commercial of Endurance car warranty and I was in need of a warranty for my 2014 Nissan Maxima. Hoping when the time comes for use of the policy there will be no problems. I had no problem with the customer service .

The rep who helped us with getting a quote was so great to talk to that we enrolled on our first call! He was knowledgeable, polite and did a great job representing your company! If you can find out who this stellar employee is, please let him know how great he is!

Update, at first I had a humiliating experience because of the lack of experience with one of the employees but I'd like to thank Miss Missy, for her professionalism and Her experienced helping wisdom and Her time for reaching out to me almost two months after my humiliating experience with one of the employees that unfortunately doesn't have the same wisdom or the intelligence to know how to show kindness and respect as well as compassion for the next person/customer's that do business with Endurance/Everything Break's,

Miss Missy reached out to me and is going to take the steps needed to further My relationship with Endurance and I couldn't be more humbled by the way She's handling the issue with My vehicle to help me get It repaired and get My Family and I back on the road and I have to say it couldn't have come at a better time than right here at Christmas time.

Miss Missy thank you so very much for your help and Respect as well as your professionalism. I truly appreciate you, you have restored my Faith in Humanity and given Me a new found Respect for the bigger corporations and shown Endurance really cares about their customers as a whole as if they are family because I haven't ever had anyone other than my family members treat Me with as much care and Respect as You did during our conversation together over the phone.

Thank You Miss Missy, and Endurance for keeping Your word. I'll be with you all for a very long time and I Recommend Everything Break's To Everyone That Reads This. God Bless You All And Merry Christmas and Happy New Year Safe Travels To Everyone.

Everything was on the up and up with Endurance to me. I wanted it cheaper and I had gotten the warranty cheaper with the other company. Other than that, I was satisfied.

The rep was good. He was also polite. He explained everything, like what the policy entails, what's covered and not covered. They have good, quality coverage. You can use it at most dealerships, where some you can't.

I had to get a water pump replaced one time and that the process wasn't very seamless. It was like a back and forth. But then again, I don't know what BMW was trying to get out of Endurance but it wasn't as seamless as I thought it would be. I thought it was like, “Hey, look, water pump doesn't work anymore. The water pump doesn't work anymore, and I need it fixed.” It was something where the water pump wasn't working and, normally, because my car has high mileage, they have to take off your thermostat. In either case, they have to take your thermostat off to get the water pump off.

I've been left with a broken car twice now and got denied both times over some technical crap that they pull up and word in their own way. They have taken my money every month and refuse to hold up their end of the agreement when i finally needed them. The plan they stuck me with clearly states the turbo charger is covered and all internally lubricated parts. But when mine started failing, they deny me because it was leaking from a seal??? What else is gonna happen to it? I feel like they have screwed me the only 2 times i needed them, they have turned their back on me and weaseled their way of helping me. They make it sound good, but then find some way somehow to get out of doing their part. Read your contact because they like to play with words and will use it against you the second something goes wrong with your car.

Great customer service. He knows the product but more importantly he knows the customer base. Friendly and down to earth. Nothing like a typical phone service call. Great attitude and attention to detail. The company knows the product. Great. Great. Great. The associate knows the customers.

Endurance Warranty is a scam company. I have a 2008 Honda Civic covered and paid for over one year. I called them to see if they could cover the exhaust system and muffler before the repair. The representative told me that they would fully cover the exhaust system but not the muffler. She said the mechanic needed to call Endurance to start the claim. After that, I told my mechanic to start the repair. After the mechanic finished the repair, he tried to call the endurance to start the claim multiple times. My mechanic has difficulty time to contact them.

I bought a Corvette and it had about 30,000 miles on it and I figured I better get some more warranty. I got online and it said Endurance was number one. Signing up was simple. I called them up and the rep did everything online. He was helpful and nice.

Purchasing a policy from Endurance for my 2018 Dodge Ram was a piece of cake. Their reps did a really good job. I wish the cost was less but so far, it's been affordable. As of this point in time, everything's good. I'm satisfied.

If my transmission or my engine gives out, Endurance is willing to replace it for a deductible, and that right there caught my attention because I love my Jeep. I wanted to insure it and ensure that my Jeep gets another transmission when it goes out. Signing up with Endurance was so easy. All I had to do was give them a call and ask for a quote.

I went to ConsumerAffairs and Endurance had the best warranty to go for. But when I called at first, they didn't return my call. I reached out to them again and this time, I talked to somebody and we discussed everything. The company I had at the time was a third party deal, which I wasn't too happy with. But Endurance was dealing within their own offices. Then, it turned out that they were cheaper than what I was paying with more benefits than what I had. When I called the other company to cancel the plan, they tried to get me to stay by cutting my price another $40. But to my mind, "they could have given me that deal the first time. So, I went with Endurance. Their sales rep, Casey, was extremely helpful and nice. She didn't try to talk me into anything I didn't want and she just gave me the facts. I've also done my own research and some things she told me I already knew anyway. So she sort of solidified my decision.

The signing up process at Endurance was easy. I did it over the phone. I felt I had all the information I needed. I've already used it and it worked well. We had some gasket issues on the top side of the vehicle. They replaced them. I took the vehicle to the dealer and the dealer called Endurance. The next day, we were ready to go.

My warranty is up on my truck and I didn't know if I wanted to go with the original warranty with GMC. I went online and checked out Endurance. I watched their ads on TV and I've seen Danica Patrick. I've also talked to her before. Then I got a call from this gentleman from Endurance and I thought they might be the better choice. He was very nice and there was no pressure. We lost contact on my phone because I was having trouble with it. So it took a little bit. But he got back with me and we finished out the deal. He also gave me discounts on the coverage. The guy knew what he was talking about and what he offered fit my budget. So, hopefully, I'll be pleased. But he said he would send me the information to where I could download the policy and I never received it. I called them yesterday then they sent me the link, so I downloaded the contract which consist 34 pages.

The sign-up process at Endurance was fairly easy. Their reps were very helpful. I haven't had to use it yet to see how it works, but as far as customer service is provided, their customer service has been outstanding. With everything going up, especially when you're looking at insurance rates in different areas, like the area I live in Mississippi, car theft is on the rise. I can understand why the rates of car insurance are going over. But for the price that I'm paying and the service that they're gonna provide, I think it works out well.

Endurance's sign-up process was efficient. The person called me back quickly, and it was very easy to sign up. We went over the basics, and then he said that my contract would be coming. We talked about the deductible. We talked about the 30-day grace period before it went into effect.

I thought I would be getting some warranty paperwork in the mail describing what was covered and whatnot, but I had failed to get that. After digging and digging, I went back into my spam this morning and I did find it, but I couldn't open it. It was too old to open. I called Endurance and they sent me a new one. Everything's looking good. I understand it all. I've also got the paper copies on the way. So I'm satisfied with that.

Everything went very smoothly. Everything about the warranty was explained and everything is on the paperwork that they sent me.

Signing up with Endurance Auto Warranty was quick and easy, not like a claim. My repair place put claims for two vehicles. It has taken forever to get answers back. I've had a warranty on my Honda for years. Never got to use it until 2022. I tried to use it again in 2024. They have been giving me the runaround about oil changes when the repair has nothing to do with oil changes because the oil change has all been on time. I'm still having trouble. Endurance has to speed up the claim process. They couldn't combine one thing with the other. Mine is about struts and the timing chain, and they have been talking to me about oil changes to hold it up. I don't get it.

Signing up with Endurance was very simple, quick, and easy.

It was a good experience. The person that I had was very friendly and patient. Endurance Auto Warranty was very thorough with explaining to me what the insurance covered. A lot of dealerships accept it. That is one thing that made me change.

I did the internet research, and the Endurance warranty appeared to be the one that best fit my needs. Signup was excellent. Upfront, transparent, understood everything that was contained in the contract. I got all the information I needed. One of the things that other companies would do would start the effectiveness immediately. But I still thought Endurance was the better product even though I had to wait 30 days and 1,000 miles. I have a friend I had dinner with last night who is looking at doing the same thing, buying not a new car, but something with low miles. If it does not have a warranty, I'm going to put him in contact with Endurance Auto Warranty.

Endurance Auto Warranty's price is a little high, but everybody was like that. We needed to do something and we decided to do that.

I signed up with them about a month ago. I did a little bit of research before I signed up and I called the dealer and asked if they take Endurance. The rep said they accept Endurance and with that in mind, I went ahead and I signed up. I didn't have any issues with the signup process. They explained everything and I was able to verify from my personal research that everything they were saying was accurate.

An extended warranty was something I would need. You always wanna have protection, just like if you own a home. You want warranties on new appliances. It's not a brand-new vehicle, but it was new to me, and it’s my pride and joy. I wanna take care of it. Endurance stood out to be the best with their follow-up right away. They're taking care of their paying customers who keep them in business. It seemed like they cared about their people and took care of their property. I was allowed to pick the policy I wanted and when I signed up, the reps were not pushy and I appreciated that. Some of these companies you talk to wanna push you on the most expensive. But the reps from Endurance walked me through and told me what they had to offer. I am elderly and they went over it several times with me to make sure I understood. They were polite and helpful, which was why I stuck with them. They were wonderful and they should keep up the good work.

I looked up CarShield online and people mentioned something about them being a broker and I didn’t like the sound of it. I also looked up Endurance and people said they were better. So, I decided to work with them. The sales rep was very good. Everything is expensive right now and with my car paid off, I want to keep it for as long as I can. Extended coverage is important because paying for repairs out of pocket is expensive.

I replaced the car that had some repair issues that caused me to sell it and buy another one. I was worried that I would face those same issues again and I saw on the internet the top 10 car warranties. I researched and saw Endurance so I gave them a call to see how much it would cost. Larry, the sales rep, was sharp and polite. He wasn’t pushy. I told him what I wanted and he understood and got me hooked up. It was simple and didn't take very long at all. Everything went well. The price is around 100 and when they amortize it over 48 months, it's $118 a month. It’s cheap insurance for something that can cost $10,000 to fix.

I was gonna go with CarShield, but I looked on Better Business Bureau, and Endurance is there. When I signed up with Endurance, I talked to Chris. He sent everything the policy covers on my phone. I can open it up and tell everything I got. He said I had a 30-day grace period, but he didn't tell me anything about the 1,000 miles I gotta put on my car. I had to go through three people to figure this out. Chris never called me back but Rafael tried to explain everything to me. He told me since Chris didn't tell me the truth about the miles that I had to put on my car, I don't have to make a payment next month. He also lowered my payments every month after that to 96.50, which helps. I had a great experience and plan on staying with Endurance.

I've been with Endurance over a month. The signup process wasn't difficult like with some places, and the cost and the coverage are good. It helps me due to my age.

My husband and I see the Endurance commercials quite often. He hears it more on his commute back and forth to the gym on the radio. The car’s getting a little older, and I'm not interested in buying a new one, so it was something we had been talking about. We sat in the car one day, headed out for an errand, and he called the number. We spoke to Rebecca, and it was a breeze. She was perfect. She was so thorough in her explanation of what the policy covers. I asked, "I understand you service the brake system but not the brake pad.” She explained that as well. It didn't lead me to have many questions because she voluntarily told me all I needed to know.

They had a good program out there, but they are crooks. The customer service lady was cool, but she didn't send my paperwork to my address, and it's been a month. They want you to pay 100 some dollars for four years but I ain't seen a bill.

I have a 2010 Silverado and my warranty ran out. The dealer offered Endurance to me for an extended warranty and I decided to sign up with them. I talked to their rep and he explained to me how it worked and what it cost. The policy activated one month after I signed up and it's for four years or 100,000 miles. I’d tell my friends to check out Endurance before they sign up with anybody else.

I always wanted to have insurance for my car. If anything happened to it, I won't have to be out of pocket with all this money. So, I decided to sign up with Endurance. They were good and whatever I told them, they weren't harsh about it. They were very professional and they answered my questions. Sometimes when you change insurance, people are going to have a nasty attitude about it. But they didn't have a nasty attitude and overall, they were very nice people.

I was making sure that I had my vehicles covered in the event of a breakdown and I have two cars that I covered with Endurance. Before, I was with Everything Breaks and I only had one car covered with them, but I had a hassle with them trying to get an object fixed, which I ended up paying out of pocket for. I found out that it's something that Endurance doesn't cover either. But because my cars are over 100,000 miles, I couldn't go with the full bumper-to-bumper warranty. So I chose the next step down and I'm satisfied with that. My cars are running fine and I keep them in good shape.

The rep was awesome. He was polite. He threw me lot of information. I have no complaints whatsoever with that at all.

When I bought my car in 2014 and paid cash, I got a six-month warranty. When that ran out, I still got that car and only got 31,000 miles on it, I took an Endurance contract for six years. It just ran out now. Since I’m elderly and decided I'm gonna keep the car, I renewed the Endurance contract recently. I only used the service once at the Ford Garage, but they took care of everything with it. It was for my air conditioning at the time and it was paid 100%. I just wanna be safe and make sure I'm covered if something goes wrong. Endurance has been real good, so I would definitely not fail to recommend them to my friends if they were looking for something.

I had some smoke come out of the back of my exhaust. So I contacted Endurance and they told me I could take my car anywhere, and then they would cover it because I was already past my 30-day waiting period. I asked them, "Okay, can I take it to an actual dealership?" They said, "Yeah, sure." So I took it to the dealership and they told me that I needed a whole new engine and Endurance didn't want to cover any of it. I ended up having to pay over $200 out-of-pocket for them to assess it when Endurance told me they would cover it.

The representative explained everything. So, it was a good experience and the price is reasonable.

I was looking for full coverage on the car and the rep went through what was available and what I could get on my vehicle. I picked the one that had the most coverage and that's what I wanted because a lot of the electronics on them, you don't know what's gonna break first or next. He went over all of that. He said, "A lot of the companies that do this type of thing have a cap." He added that they have no cap. So if the mechanic says it's gonna cost $300 labor, they pay it. A lot of these have a cap of 100 or 150, and then you gotta pay above that. But Endurance doesn't do that. So that was a good thing for me and one of the selling points as well. At this point in time, since I haven't really used them to have something done, I just did the signup process and they said they would send me an email with the information, which they did immediately.

The rep was very pleasant. He knew what he was talking about. He went over everything. He was just excellent. It was a good experience. The sign up process was very easy and simple. It didn't an hour and it went well. I recommend them to anyone.

You have been very patience with me. I really like the way you take your time explaining without getting irritated. Though I was very honest with y'all about the situation with my car, you still tried to work with me. You actually gave me a lot of knowledge of cars. Thank you very much and I will be doing business with y'all when I get another car.

My oldest son sent me something telling me that Endurance was running a special. So, I thought it was best that I get it so I can get the little deal. Their sales rep was real nice and kind and walked me right through the process. I wasn't confused about anything. He walked me step-by-step through it so I could understand what I was getting. I was very satisfied with the coverage.

Recommended to my sister and she got contract with you for her BMW. We have been very pleased with your claim service and so is our mechanic! My sister is Patricia **, she lives in Huntsville Al. Your customer service is very professional and pleasant to work with. Thanks for your helpful and cordial interactions with me over these past five (plus) years.

The company is great. The agent explained everything and showed a lot of kindness. The agent name is Karolin **. She is awesome. She let me know what she is doing. What I needed to do. I want to thank her.

My extended warranty was about to run out so I wanna make sure I was covered for anything that could happen. I was looking around on the websites and Endurance was marked as one of the best, top warranty companies. The sign-up process was fairly easy and I was 100% satisfied. People should give Endurance a try and go with them.

The mechanic who works on my car referred me to Endurance. Everyone that I've talked with, even in signing up for it, has been so nice. I pay my bills online and I had a problem with the check for my first payment. It took longer for it to get there than when I pay my regular bills because they have a post office box. But they have been so patient with it and it finally got there. One time, I was concerned about the mileage. There’s a certain way you have to have a certain number of miles and the rep gave me his name and told me that I’m gonna have the number of miles by the date that he said. If I don’t, I could call him.

I've seen Endurance on TV and they were sending me things that my warranty was up. They were $50 cheaper a month. The guy was professional and helpful during the sign-up process. It went smoothly and was easy.

I had Fidelity Warranty Coverage and it was about to end in a few days. I was calling to see if they had extended warranties and they didn't. Endurance’s name came up in the list of folks who had car care. I've seen commercials and heard of one person who said that they had Endurance for a minute. So, when I got the interview with Endurance, I tried it. The rep talked me through everything and at the end, she also drilled me to see if this was what I wanted to do and if I wanted to go with Endurance. She told me what the cost would be and she was great in getting the cost to an even dollar for me for my budget. Budget issues are important and I get my money’s worth. They’ve met my expectations so far, especially as far as the coverage cost. I could work with the price. It’s not too bad. She explained what they would cover and what's covered, which was just about all of it.

I had three different people tell me about Endurance. So, I came to them. I gotta get an oil change and my internet isn’t always working so the claim won't pop up if I have no data. But other than that, I like Endurance, which was why I came back to them. I had Endurance with my Expedition and when my Expedition broke down, I had no problems with it. They came and hooked it up and did everything they said they were gonna do. There was no hesitation. So, they stood up. The rep was rude a little bit but other than that, he was alright. He gave me a lot of knowledge.

I purchased my Secure Plus warranty in 2023. This was the biggest mistake I ever made. When I filed a claim in 2024 the claim was denied. When inquiring about the denial no one could explain why it didn't pay when my contract stated the repairs was covered. The repair shop and I emailed the list of repairs needed. Long story short I paid out of pocket over 4,000 for engine repairs and rental while my vehicle was being repaired.

I had an excellent experience with my customer service representative. He was courteous and treated me kindly. He resolved a credit card issue well. I was very satisfied with the service and would recommend Endurance customer service to anyone. I was not on the phone long with the representative which was important because I was calling from work. The issue had to do with billing and the representative didn't give me a hard time for missing a payment.

Endurance agreed to pay me the full amount, so that is good. But they did not correct their definition of a strut, so that is bad.

Customer rep. Was kind and respectful and thankful for my Military service. And I think I got a good deal. I believe you made a good decision for hiring this person. I hope you promote her to a higher position in the near future. With full respect. THOMAS **

Shandon ** in contracts department was so helpful in all aspects of my discrepancies. Would highly recommend them to anyone else due to this fact. Everybody else was giving me a hard time & I was actually considering cancellation but he saved the day!

I feel like I got taken with this warranty. My car broke down 4 hours from home. Called Endurance and was told by administrator that I could not start a claim. The repair facility files. Repair facility told me who to call for a tow. So endurance won’t pay for the tow. Told me I had to have a claim to pay for a tow but it isn’t at repair facility for a claim to be filed. Then repair facility called endurance and everything that was wrong was not covered. Denied. So I paid for oil change towing, troubleshooting, systems repairs, hoses, and gaskets to get car back on the road. Do the emergency section on contract is bull. In total I had to pay $4800 for tow and repairs and $700 for car rental to go home and back to get my car. Really poor of endurance.

I'm not a happy camper, I called and got two different answers and got stuck paying for something because they didn't pay for the repairs. I just feel like when I call in and asked for whomever is answering the phone to explain things to me, I'm hoping they know what there explaining and that, they know there product. Well long story short I was told to take my car in to get a diagnostic and they will pay for that and if they don't do the claim. Then I asked what was covered and the first person told me I was covered for all that would need to be done, but then the car place called and everything was denied. Now I'm not only stuck paying repairs but also the diagnostic too. I'm just disappointed, I was told you got the premium and that covers everything, not I got to pull money out my bottom when I been paying for something thinking it would help cover things like this. But I guess that's what I get for not hanging up and and doing what I always do is get a second opinion. Signed very disappointed.

The customer service and support received today was 10 of 10. The claims service representative was professional, knowledgeable, personable, and patient. In my book, I would recommend that he be given the remainder of the week off with full pay! Thank you Mr. **. Your customer service and support was Outstanding!

I used it once and it saved me a lot of money. Very satisfied with your company. I sold my vehicle and the buyer wants to pick up the warranty. I hope this goes easy. Please send me another review when this action is finalized. The contract is paid in full through 1/10/2027. The buyer is a good friend and I just want him to have the satisfaction of knowing the vehicle is protected.

The representative who helped me today was very kind and knowledgeable. I was calling to cancel because I'm trying to make some cut back as finances are very tight right now, I need to find ways to save and I am trying to buy a home within 12 months before I'm priced out of my rental. Let's face it.. the rental market is brutal since there is no rental cap. She offered to defer my upcoming payment to allow myself some time to think it over and reconsider and lowered my payment a little. She is absolutely correct and I know this from experience having to make repairs every year on my vehicle. I know it sounds like she may be trying to keep me under contract, but let's be real. I do see a pattern with my vehicle that is almost 10 years old. I do not plan to replace it if I can keep it running. Thank you for the reality check, kind words, and offer to allow me more time to reconsider and reevaluate my financial situation.

I was interested in two warranty companies for a single vehicle. I had received mail from both Car Shield and Endurance. I decided to call Endurance first and connected with Shawn Mitchell. Shawn was professional, knowledgeable, kindly and personable. While Shawn continued to talk with me, to ascertain all possible options available which provided me a quote that reasonable with a $100 deductible. My second vehicle which still had almost a year left on it, however at a higher deductible than the $100. Shawn was able to give me a lower quote due to my lower mileage and then gave me a lower $50 deductible because of senior discount. I was very pleased with my call with Shawn’s abilities that I ended up having both my vehicles with Endurance. Endurance is fortunate to have an excellent staff member as Shawn. I hope my Endurance policies will provide me with the same experience as I did with their staff member.

The truth of the matter is that Endurance has been a life saver for me and my family. We had a transmission to go out, and another one was put in our car by Endurance and it only cost us $100.00. Just this past week a radiator leak and a battery went bad and we needed an oil change. Total cost of the job $1800.00. My cost $403.00. Endurance paid a portion of the oil change and part of the cost of the battery. I can tell you without a doubt that Endurance Extended Warranty company is the best in the business.

This my second car to add to this company. They have customer service and good plans and prices very good cheap and easy access to navigate. Thank you Endurance and very good people on phone service. They answered quick and the help is very good. They help me with my quote on both cars. Never have I problem. They answer nice.

They were very polite and very helpful to my needs. I would recommend anyone who is looking to insure their vehichles with a reputable company to take care of things in a timely manner with the utmost generosity.

Only been with Endurance for a couple of weeks so don’t know how good it is. The lady I talked to was very professional and explained everything to the point it was understandable. Time will tell on how good it is. My truck is a 2013 and I am sure things begin to fail but I hope not. I did research and found that Endurance is better than the rest and again the lady I talked to was very helpful and kind. Thanks.

I've enjoyed the contact with my delegate you have given. All easy and the guy was awesome as to doing his job. Good information and description. I would relate and turn any of my buddies on to this service.

The person I talked to was very nice and seemed to be knowledgeable about Endurance. I felt like she made sure I understood what she was telling me and asked me if I had any questions several times during our conversation. She gave me telephone number to call if I had any questions.

Tony was very easy to work with. He explained everything fully so that I understood the policy that I was getting. we went over many things, and I had many questions which he answered to the full extent of his abilities. I was going to wait and purchase the policy at a later date, but after talking to Tony and him working with My financial hardship, he made it work. Policy bought! Thank you Tony!

I purchased the Endurance because we bought a older truck and after been told all the lies from them signed up. When we got the contract it was written so small it could not be read especially by 76 year old. Took several calls to get the card. They changed the payment to the prime program to something else and increased my payment to $165.00 monthly. They make it hard to cancel program. They refused to pay for service on our first repairs. If it sounds too good to be true, DON’T DO IT!!! They require you to have cancellation notarized. There is so much more to tell you about, but don’t see the point. BUYERS BEWARE!!!!

Don't waste your money with Endurance. I've had plenty of extended warranties and dealt with many different companies. Endurance utilizes a 3rd party claims department to put someone in between the customer and the company. They will look for every way possible to reject your claim and if you try and talk to someone about it, you get the runaround like nothing I have ever experienced. It's unfortunate they have forgotten why they are in business - to assist a customer rather than create a system that makes it difficult to get a problem resolved!

Have been with Endurance for over a year. When my transmission was going out in my 2018 Toyota Tacoma I took it to my dealership for a diagnostic as required. Endurance sent an adjuster out and denied my claim immediately. I was never sent any paperwork when I enrolled. They denied my claim because they said it had a leak on the tail shaft. Mind you there were no leaks visible in my carport or during the oil change 2 weeks before. This is a sealed transmission therefore there is no dipstick to check transmission fluid levels and no leaks were detected either in the carport or during the oil change. The 2nd excuse for denying the claim was because we drove it to the dealership, a short distance away and they claimed it should have been towed because driving it 3 miles to the dealership caused more damage.

Gregory ** walked me through the benefits and the 1st party coverage quick claim settlement, this is a huge plus for an Endurance customer. I like the policy I purchased, protecting what is important and could be costly if not covered by a great company like Endurance. Thank you for making the understanding of my coverage easy.

Great customer service and quick response everything time. Was not working for a few months. Fell behind a month on a payment and my policy canceled out. They understood the hardship I was going thru and reinstated my policy for no extra cost. Will definitely be purchasing another warranty on my next vehicle.

I signed up with this Endurance. My vehicle is 10 years old. The promises made, I would be covered with a comprehensive bumper to bumper policy. 7 months later, I had an issue and submitted a part repair. It was rejected and told it wasn't covered on their printed list of coverages. I list over $700.00. This is a deceptive company, be aware of the lies promoted on TV ads. No regulations enforced of these companies.

I'm fairly new with Endurance and haven't used any of the services yet. But, I can say it gives me a peace of mind to know that my car will be taken care of due to getting the warranty. Plus, I would like to thank the representative for being very helpful with explaining what warranty provides. And wonderful customer service.

Just 10 days ago so my review will have to wait as some time goes by, so far so good. Just joined this month so I will wait till some time goes by to give a proper review. So far the coverage looks good and the phone representative was informed and friendly.

Agent took his time to find the best plan for me. Informed him of my current budget limitations and the fact that I needed as long as possible in months and mileage. He reviewed all my options and was most helpful.

Customer service is wonderful! I just recently spoke with a representative about an issue with my billing (on my end). The representative was very friendly. She had to place me on a brief hold and came back and apologized and explained the delay. She was very professional and kind. Thank you Endurance! Great job on the customer service.

The rep was awesome. She told me it was 30 days, 1,000 miles before the coverage would kick in. She explained how it worked and it goes until I get 150,000 miles. We talked about the premiums. So she was very informative.

I just signed up for it so I put customer service was a 5 star. Explained everything about the policy so I could understand what I would be getting. That was very helpful on deciding what I would do. So I looked over the forms that was sent to me. Eerything was exactly as what he had explained to me. I think I will be very satisfied.

Read your Policy thoroughly.. Not everything is covered as was stated by Sales when I purchased the Policy. Make sure you get a paper copy. Customer Service is excellent once you get to the right department.

Carlos ** was super friendly and very helpful. I am very happy I added Endurance Extended Warranty. I have now peace of mind. Thanks Carlos and the team for the help. I will also recommend Endurance to all the Ride Shares...

I received some compensation from Endurance, not 100% happy.

I got the premium warranty and they denied the first claim on the basis of the age and mileage of my Audi A5, which only has 35,000 miles and is 6 years old; the rep that sold my the plan said that they covered suspension, anti lock brakes, etc but denied sway bars, a total misrepresentation, I would not recommend this to anyone, it is a total rip off and waste of money.

BJ was outstanding and provided outstanding customer service. He explained everything in detail and I appreciate the discounts as a veteran. He's very nice, very helpful, and I appreciate his hard work. Thank you for understanding my needs and what I needed for my vehicle. Kudos to BJ.

While I'm still in my 30-day period that my plan is unavailable to use, I had a great experience getting the quote and a lovely conversation with the gentleman that provided me with all the information I needed to make a decision on whether or not to buy the policy.

I would suggest for coverage to begin after 30 days or 1000 miles, whichever occurs first. Also to have an extended offer available after the 48/48000 period. I wish coverage would include tires and rims and windshield coverage. My coverage was a lot cheaper and more coverage than Carshield. My experience over the phone was very knowledgeable and friendly. I'm very satisfied with my call to Endurance.

Updated on 01/22/2025: Just got the final reply from Endurance, they are refusing to pay the claim because they said we have the "Apex" plan and are required to show every receipt. As a good will gesture they offered us $100 and then up to 250 to sign off all rights to voice our displeasure of how they treated us. Us turning down that insulting offer is worth warning others of how you might be treated.

Just I would look into Endurance and see what they had to offer. I had car shield for a year and a half and when I had a claim they told me to call my insurance company because it was external. No it wasn't,...it was my monitor screen in a 2015 dodge challenger. That monitor is the brain to the car!! It cost me 1356 dollars to replace. Endurance told me if had of been covered by them it would have cost me 100 dollars deductible because they would have covered that component.

The first time I was denied the guy who I purchased the contract from wrote the wrong mileage down for repairing my crank shaft and the second time I was denied they said that they don’t cover thermostats or brakes which I needed back brakes and pads and I also needed motor mounts and transmission mounts which they didn’t cover saying that the shop didn’t pre authorize it first and I am stuck with a $4400.00 bill to get my car out the shop and I should’ve cancel it to the first time when they the ones made a mistake and I were you I would not buy a contract with Endurance because you will get ripped off twice like I did and they have all kinds of loopholes to get your money for nothing!

Please send me my packet. I have not received it yet. I gave you 5 star because I was with you before but I was in the hospital and now I have to have a hip replace. Tried to wait until I got money to do my roof. After all that I could not make my payment and I am returning because the price is good and I need to always be prepare.

I had no problems signing up and all my questions were answered. You have excellent benefits, like rental car service, full vehicle coverage and a low deductible. You price isn’t bad either. I am very happy with my decision! This policy gives me piece of mind. There was no pressure to get this service.

I wanted to insure my truck since it’s still new and paid off but factory warranty is too short. These days you just can’t afford a breakdown because every dollar is so precious. Endurance has awesome reviews and was my first and only choice for vehicle coverage. Haven’t had to use it yet but I’m glad I know I’m good if anything happens. Thank you!

The only thing I can say is you really should send out a hard copy or paper copy of the contract and ID Cards especially the ID Cards. So a person doesn't have to carry phone on them all the time. Just to show that they are a member of Endurance. So I would request a Member ID Card with my info on it. Thank you.

They are a "bait and switch". They denied any claim I applied to them. DO NOT USE THEM!! I applied for a new keyfob, but it was denied because I didn't lose it in the time allowed. I tried getting them to replace my oil pan because it was leaking. It was also denied.

I called Endurance to purchase the premier plan. I was asked "for the mileage" by the representative and I told the rep that "the vehicle is not in my possession, so the mileage that I'm giving you is an estimation." Their response was "ok". Went to file a claim 3 months later and was told, "there was a discrepancy with your mileage so the claim can not be fulfilled." Ok, cool, let's get the mileage correct so there wouldn't be any issues going forward; Right? Unbeknownst to me a new contract has to be started according to the customer service rep. "Well, let's get it started", I replied. Gave all the required correct information, requested to even keep the new plan on auto pay. Fast forward 3 months, I needed a repair to my vehicle, no problem because I have Endurance I am good to go. Logged into my app, contract is canceled, the customer service rep never "activated" my new contract, according to Endurance.

This company is a complete sham. I was sold a service plan that wasn’t even the plan I was told I was getting and after a month and a half of having the service plan, my Acura needed to be repaired the parts that needed to be replaced were parts that I was supposed to have covered in the plan was told I was getting and that they told me they sold me and after the dealership Contacted endurance to let them know what it was that needed to be replaced. They told me that my plan none of it so I called them and come to find out the guy that I bought it from. I was told it must’ve clicked the wrong plan somehow on accident, and not only that with the plan that they did sell me my catalytic converter is my manifold on my car one of the same on my Acura.

I allowed Endurance to handle my warranty for my 2016 Escape last year starting in June. My payment is taken out automatically, with no worry at all. I have discovered that I can use my own local Ford dealer for all of my warranty needs for my vehicle. I know when I really need them. I am covered. I also had the security in my policy after the proper time, will be paid for me. Last but never least, I have locked myself out of my car. They cover to bring a person to unlock me and I'm on my way. It's good to have the security of a company that says it's straight and backs it up..

Endurance has provided me with excellent coverage and the customer service representatives have always been knowledgeable and helpful. I recommend this company to many friends and relatives. I am satisfied.

Company is basically scammers. Took my payment and I didn’t even have the car anymore. Do not auto draft for this company. They will not refund your money if and when you cancel. I called to speak with supervisor. They act like none are available.

Mary who was the one helping me with a balance I enquired about. I was concerned because I had received an email from Endurance wanting updated on my card on file. Mary was reassuring, confirmed the email was legit and asked if there was anything else. This was great customer service and I want to tell Mary thank you!!!

Overall I've had a good experience with Endurance, however there are some things that should be covered that aren't. Sunroof and headlights and I feel like that should be covered under electrical and it's not. My dim lights don't work, and sunroof won't open or close.

They're a little bit of above decent. I thought they'd be more impressive as far as aiding the customer or how much they're willing to be resourceful for you. They're not transparent about their policy or coverage.

Being a Service Advisor, Endurance IS the best contract company to work with. They will pay the dealership directly and all the customer pays for is the deductible if they have one. My only recommendation to the customer is to keep up with your maintenance and keep the receipts of them. You do that and I can pretty much guarantee you will never have an issue with this company. They are outstanding!

I had a genuinely great experience! I didn't feel pressured at all. The salesman that took my call was Chris **. He was extremely kind & curious. I felt he went out of his way to accommodate my needs! I'm an extremely hard sell especially over the phone!!! Well he sold me just what I needed!!

I needed struts replaced on my 2018 GMC pickup. They insisted they were shocks, not struts and would not cover the repair. All the info for the parts said struts. 2800$ just for parts and they would not pay. Their terminology is totally different than everyone else. Very pissed and unhappy!

I took my car to T Town BimmerWerks, they charged ME 250 for the initial diagnostic. Then presented a quote to Endurance for the engine tear down to repair a timing problem. 1500+ dollars, This is just for the tear down. Endurance rejected the claim, and if you can’t find the problem then you cannot fix the problem, right? I called several people at Endurance and got the runaround. Reading from a book, or so it seemed to me, Saying the customer had to Authorize the service. OK, I authorized the repair pending payment from Endurance. They declined to pay and the repair shop would not proceed and I do not begrudge T Town Bimmer. I am on a fixed income and can’t pay out of pocket for repairs, that is why I paid Endurance for a policy. I will never listen to another warranty company in their advertising to help you, it’s them they are helping to take your hard earned money.

Thanks Rodney for being professional and answering my questions. Hopefully everything goes well when I pick up my vehicle so I can leave another 5 star review. Will use Endurance warranty again for my next vehicle.

I'm very satisfied with Endurance's signup process. It wasn't difficult at all.

Endurance was gonna help me save if I needed major repairs on my car. When I was signing up, I worked with a rep who was great. She answered all questions I had for her. As far as the program, I'm responsible for $100, and the car dealership has to call them first to get the claim approved before it's processed. They told me how many miles I have to go and when it would end.

My experience with Endurance was okay. The people talked nice and I didn't have a problem with the signup. It was all smooth sailing to me.

The dealership I bought the car from sent me a coupon in the mail and said it was time to have the cooling system checked. They said it wouldn't be long, that something would have to be done on it and said it was out of warranty because of the miles. My son told me it could be time I check on one of those extended warranties. The funny thing is, within five minutes, there was an Endurance commercial that came on TV, and the phone number flashed up. I called them and got something in the mail too about the same time. All the chips fell into place, and I went ahead and did it. The lady that helped me sign up with Endurance was very helpful and explained everything well in terms and details that I could understand. Everything made sense and the price was very reasonable. I haven't used it yet, but I feel everything will be good.

Endurance is 50% too high on the price but they are the only company that would give almost 100% coverage on the vehicle for an extended warranty. The sales rep was a little bit strong on some of the conversations, but the service was good. They did touch bases on six items that were extra perks including roadside assistance, which I was not aware of. They were informative.

We had an auto warranty, but every time we took the car in for repairs, they found about 10 things they weren't gonna pay for that I thought were included in the payments. I decided that I needed to find a new company. Signing up with Endurance was wonderful. They were very understanding and they answered all my questions. When I finally said yes to the policy, I was perfectly satisfied that I knew exactly what I was getting and exactly what I would have to pay if my car was in the shop.

I have a car that's only two years old, but it just came up to 20,000 miles and my factory warranty is 36,000, so I thought now was a good time as any to get an auto warranty, so I did. I was looking online and when I was reading the reviews and stuff on Endurance, they were rated number one. Then when I talked to their rep, Christopher, he was very helpful and he spelled everything out. He seemed to actually know what he was talking about and he was pretty conversant about it. He was very straightforward and tried to connect on a more personal level. He obviously showed interest in what I had to say. I'm sure he talks to a lot of people throughout the day, but he did a very good job and it was no hard sell. He emphasized that many times, because that puts a lot of people off. But I did it that day because what he said made sense. It was an affordable option given what I make per month as a retired person. I don't think I can get any better anywhere else.

I was watching the TV one day and saw an advertisement for Endurance. I decided to look at them online, to see if I could save some money in the long run, and I signed up. The enrollment process was very easy.

I chose Endurance off of a commercial. My fiance's car broke down a couple of months prior and it was hard for him to drive everybody. We had to ask for help from friends. When I saw the commercial, I saw that Endurance will fix my car and provide a rental car. That was the most important thing to me because I need to have two cars, even though right now, there's only one on my policy. I'll get the other one when I can afford it. I needed a rental car to make sure that everybody can still get to their destination. That was the main purpose. Auto insurance only gives rental cars for accidents. It doesn't pay for rental cars for repairs. So now, I'm covered both ways. I have a rental car for accidents and a rental car for car repairs. It would be cheaper than getting a rental car.

My car had exceeded the factory warranty and I put a lot of miles on it, so I wanted to get an extended warranty. I googled "what is the best car warranty", and Endurance showed up number one in the top 10. The salesman was perfect. I didn't have any problems with him and he answered all my questions.

I needed a warranty for my car, so I did some research and went with Endurance due to the price and the other reviews I read. Purchasing the warranty over the phone was simple. It took about 15 minutes, and the individual I spoke to walked me through the process. It was painless. I was also pleased with the option that was presented, and it worked for me. At this point, I haven't had an occasion yet to use the warranty, but I'm hoping it won't be an issue when I do use it.

I purchased a used car and it doesn't have any warranty but 30 days. I couldn't allow myself to spend that type of money and not have a warranty. I looked online for more warranty and Endurance popped up. I read about it and said it was number one. So I gave them a call and talked to Mahogany, and it was a great thing. The options were great, and Mahogany was wonderful. She explained everything in detail. She let me know how a lot of the other warranty places are third party and don't offer as much. She sold me, and it was a good price.

I've always bought an extended warranty at the time of purchase. I totally believe in the extended warranty offering because I know it only takes one serious thing to go wrong with a car and you've totally gotten what you've paid. I've always driven cars for a lot of miles, and I get the fact that eventually they start wearing out. I just don't ever know when, and it seems like the newer the cars, the sooner they wear out.

Endurance Auto Warranty broke their process down to the tee and made me understand it way better than anybody else would. It was easy. They told me I had to wait 60 days before I made a claim. I highly recommend Endurance.

Endurance Auto Warranty's rep did everything right. She went out of her way to find the best payment for me. She did a wonderful job.

I like Endurance's reputation. I signed up and the rep I worked with was very professional and seemed like he believed in his product.

Endurance's representative worked with me on the thing. I probably could have gotten a lower price, but he worked with me so well, and I didn't even go there. He was a good guy. The program activates after 1,000 miles and 30 days. We read the contract this time, and it said that if you keep the maintenance up on your vehicle, then you're okay. The representative told me that if I do my basic maintenance, my oil changes and filter changes, then I'm in the game.

I was very satisfied with the sign-up process at Endurance. I haven't had to use it. But as far as the customer service, the rep I dealt with was amazing.

I called my dealer and I asked them about Endurance and they said it was good. I liked the patience of the Endurance sales rep I worked with and her knowledge of the product. However, I thought when I first called, if I didn't do a deal with them the first time, then I couldn't get the same offer again. It was not stated at the beginning of their advertisement, like, "If you call in, be prepared to do that or you could miss out on the opportunity." They should be upfront.

Endurance is not like CarShield. Endurance covers everything 100%. The rep was great when I signed up. He made everything clear. I have vehicles that might break down and that's something I need to spend money on. And I'd rather pay something every month than come out of my pocket paying 4,000 - 5,000 for repairs.

I am very disappointed in Endurance. I got a warranty back in August of 2024, paid every month and when the time came for me to make a claim they denied it. They only want to cover big things that probably won't need work like the engine, transmission, etc. I sent in a cancellation and they don't want to refund my money and I'm only asking for the last two months of my pay since I was never going to get service from the beginning.

I have an older car that I feel like it needed to be covered against expensive repairs. I looked for reviews to find the highest-rated one and Endurance was the one I found. Signing up with them was very easy. However, when I got the email saying, "You can call up and download your policy," it wouldn't load. I had to call the customer service number and the customer service person was extremely helpful. She immediately emailed me the policy, which I was able to download and print.

I looked at CarShield, National, Endurance, and a couple of others, and Endurance seemed like it's the best. Their sales rep was super. He explained everything to me. He really did a good job. I can't use it yet until the 21st of November. But I'm happy with what I got.

The Endurance sales rep I signed up with was easy to work with. They also offered a fair price.

We had a new car. The warranty was up. We're both up in age, so at this point, we don't like to have any expenses that are unexpected. I figured a warranty would be the best protection that we could have to avoid that. The signup process with Endurance was simple. The rep answered all my questions. He gave me all the information that I needed and I made my decision from what he told me. He was very good. It was a very good and informative experience.

I had a very easy experience signing up with Endurance. The rep was very knowledgeable and thorough. I was impressed with his willingness to look at the car information we were considering purchasing so that I felt comfortable about the car in the first place. Plus, it was worth purchasing and adding the coverage too. This is our first time getting an extended warranty of any sort and we got exactly what we asked for.

My warranty was expiring after four years and I needed to get some more warranty for my car in case something breaks down. Signing up with Endurance was all right.

We found out about Endurance on TV. We signed up with them and the process was good.