Endurance Warranty Reviews

Clearance was very professional. He seemed to care about my problem and helped me keep my policy. He took extra time to help me. We were able to resolve my problem. He seemed concern about my issue. I would recommend enderance to my family and friends. If you have questions ask and they will help.

We choose Endurance thinking that we had choose the right company. Boy were we wrong! It took them over three months to decide to deny our claim of replacing the engine in our truck. Choose a different company, this one is lousy and not reliable. We end up with a big bill after they decided to have the entire engine torn down just to be able to get out of paying for repairing the engine. During these three months they were not helpful with having no transportation nor did they communicate with us unless we called them. So before you decide on a car warranty company that will definitely help you to resolve your problem research other companies and stay away from ENDURANCE, maybe look into Car Shield.

I paid over $5000 for a bumper to bumper coverage on my truck. You better read the fine print. I had electrical issues and two electrical harnesses had to be replaced. Keep in mind my contract stated that it covered all electrical wiring. In another section, it states if there is any smoke damage or fire nothing will be covered. Of course, if you have electrical problems with wiring, there’s gonna be a little bit of smoke where the wire failed because of this they would not cover the $3600 bill for replacing the two wire harnesses. This is a scam they will find every loophole not to pay. Do not use this company. I will never use another extended warranty company besides the manufacturer!

SCAM ALERT! Beware Endurance is a Scam! Purchased this top policy a while ago which costs almost an arm and leg only to find out it was a scam company that takes your money and come up with all type of excuses to deny payments. Had my car at the shop and they denied my claim at 2 different occasions for actual covers parts. I ended up paying for repairs myself. Finally 3rd claim my engine went out so they asked to provide proof of 3 oil receipts. I get it done at a small local shop. They ask for oil change invoices which mine had some partial hand written price and they denied my claim based on that saying it has to be completely computerized. Many shops still operate on handwritten receipts.

Did some research and saw that Endurance was highly rated. Was told by a friend not to call Car Shield. Got a quality person that was professional and had an ability to explain all the options. I don’t like being pushed into buying anything by offering a discount immediately only if you sign up. But I perceived that it was genuine. I trust this is a good move for me.

Your customer service person changed me from an inquiring caller to a customer. She was fantastic. Wish I had her name so she could receive your accolades too. I called Endurance first because I have your pet insurance thru USAA as a veteran and got great service with discounted cost. I don't know if I'll get those discounts for this car warranty or not..

Endurance Auto Warranty called me and was going over some of the warranties. I had a warranty through Metco. They checked it out and said it was not good. I signed up with them. The program has started and it’s for four years. The protection specialist went over everything with me. He asked me if I had any questions, too. He gave me his name and said that if I need any help with anything, to give him a call. It was very pleasant. I'm very grateful to him for helping me with Metco, too. That would have been bad. He mentioned rentals, but I said, "I have AAA." Come to find out, AAA doesn't do rentals unless you have a different package with them. There’s also roadside assistance, but I use AAA for that.

I'm an insurance agent, and I had a $1,500 repair on my 2016 Dodge. I did my due diligence with Endurance and CarShield. They were the only two I was gonna consider. The gentleman from Endurance that I worked with was very knowledgeable. He explained everything. I read everything, and I'm not anxious to use the coverage. It makes perfect sense for me. There's 30 days to change my mind, and he went over some details. He didn't leave anything out, and I explained to him about the work I had just had done. Come to find out, I read in the contract it would have been covered, so I'm tickled. My car's gonna break down, and it makes sense because $1,500 repair wipes out an entire check for me.

I went with Endurance because I liked what they said. The representative was very informative and knowledgeable. He went over the policy and coverage and told me that I needed to drive 1,000 miles in 30 days, which wasn’t a problem because I would just drive my car instead of my husband's.

My extended warranty on my car expired recently. And the car is in good shape, so I wanted to continue the warranty. And I asked the person who takes care of my car maintenance what he would suggest, and he suggested Endurance. So, I called Endurance, and the woman I talked to was very nice, and I decided to go with it.

I just purchased Endurance about three weeks ago. Their sign-up process was easy. Well, considering the cost, I think it's reasonable. So far, I'm satisfied. I just have to wait till I make a claim and see if I'm satisfied then. But I'd recommend it.

I got coverage from Endurance in case anything bad happens. I saw that my neighbor had an Endurance letter. I signed up on Black Friday, so I got a deal. The representative was clear and understandable during signup.

We bought a used car that already had Endurance on it, and we kept getting notices that the coverage was about to run out. I did some research and found that Endurance is a pretty good company, so I decided to look into it and see if it was affordable, and it was.

Our recent warranty through the manufacturer expired. The Endurance gentleman I spoke to was polite and well-versed on what he was trying to sell. The signup process was easy as well. The policy I have is an extra 80,000 miles, tow service, rental car service, and a $100 deductible. The requirement was 30 days and 1,000 miles on the vehicle.

When we bought the car, we bought an extended warranty from the dealership and it ran out. I had heard some good things about Endurance. They advertise a lot on the internet. They were rated fairly high. They usually have the top 10 extended warranties and they were in the top 10. We've been satisfied with the customer service folks that we've talked to. They were very kind and helpful and thanked me when I signed up. I've called back for a couple of questions. They sent the contract and made a copy of it. It clearly specified the date that it went into effect and when it will go out of effect and the mileage, whichever comes first. They explained it very clearly. We haven't had any experience with having something repaired, though.

Was going to cancel my policy today but the nice representative talk me giving it another try and seeing if we still want to keep the policy. I will continue this policy and see how it works out. I hope I am making the right choice.

I was considering another auto warranty company, and it was either gonna be Endurance or that. I kept seeing Endurance’s commercials, so I went with them. The sales guy, Nathan, was very good. He explained the coverage very well. I told him what I needed, and he took care of it. The cost was pretty good. We started out high, and Nathan got it down to my range. I did have to cancel because I sold the vehicle. But if I ever need to buy an extended warranty, I would go with them again.

We purchased a 2018 Ford Flex, and this is our first car that we've ever had with that much stuff on it. Our son had problems with a few things on his car, and it cost him $4,000. We thought it wouldn't be a bad idea for the first few years with Endurance to see how it goes and what the process is, and hopefully, it will protect the car if there is a problem. The car only had 75,000 miles on it and we went with the full coverage with Endurance. The rep was very helpful and knowledgeable about the product. He talked us through the entire process then we made a decision to definitely go with Endurance. Their website is also a good Informational item for us if we have any questions.

I called Endurance up and they told me that they could insure my vehicle from end to end including paying for oil changes. That really sounded great to me. I drive a 2021 Jeep Wrangler hybrid so it's expensive to get the oil changed in it. I filled up the information they needed and they told me price. But they called me back and told me I had to pay an additional fee. I went along with that but now they're calling me and trying to up the price even more. They're telling me they'll pay $50 for oil change. I'm not pleased with them at all. I'm not even sure about what coverage they have now. I haven't talked back to them this week because we already negotiated everything. Why waste my time negotiating the price?

The other warranty on my car was going out, so I signed up with Endurance Warranty. Signing up with them was easy.

I needed an auto warranty because of the cost of repairs. Endurance was recommended to me by the car salesman. The signup experience was good when I did it about four months ago. It was easy and it took about a day to be completed.

DO NOT TRUST ENDURANCE WARRANTY – A Fraudulent Company That Exploits Its Customers. I entered into a contract with ENDURANCE Warranty (Claim **) in good faith, trusting their heavily marketed promises of "peace of mind" and "comprehensive coverage." Instead, I have been met with predatory practices, contract violations, and a complete disregard for their obligations.

I received something in the mail and my warranty ends in March. So, I proceeded with Endurance because I need a warranty. The signup experience was good. There were no hidden information. Everything went fine. The rep was good. They sent me all the required paperwork for it and I'm good to go now. That's all that matters.

I have a nice vehicle and I wanna keep it. And I also want to keep it running. I know how parts break down and need the convenience of it to be repaired if it ever happens. When I heard about Endurance online, they seem like they had a better program than the other ones I looked into. The signup was fine. The rep explained everything to me. They told me the program will start once I make my payment and I would have to wait 30 days before it actually goes into effect. And the warranty lasts for five years. So far, Endurance is good.

I chose Endurance because its positive reviews were substantial. One of the things was an article by ConsumerAffairs. Several others had highly recommended Endurance. So that's why I went with Endurance.

I was looking for full coverage. Everything sounded really great. He was a real straight-up person with me. It went pretty well.

We went with Endurance for what it offered and for the price. We're still inside our 30 days, but the price I can't complain about. It's not too expensive. Probably no more expensive than if I had to pay for it out of pocket. It's easier to pay the $100-plus a month and have assurance that if something does go wrong with my car, I have that insurance plan.

I saw reviews for Endurance online, and I was impressed with the number of stars and reviews, so I made the call. I was looking for key things such as how quickly claims are processed and the ease of doing business.

My vehicle’s warranty was expiring, and I had seen the Endurance commercials on TV, so I decided to call them. Because of the type of vehicle I had and the expense I would encounter if anything breaks down on it, I knew I had to get it. The agent was knowledgeable, so I signed up. My number one concern was when the coverage begins and how much it will cost me. He told me which was the better coverage for my vehicle. We had a fruitful interaction, and the process took only 15 minutes.

I had a great experience signing up with Endurance. I needed it, so I got an auto warranty with them.

Getting an extended warranty was a smart thing to do since I bought a used vehicle. I signed up with Endurance, and it was pretty smooth. I just need to know if there are shops close to me that Endurance will allow to work on the vehicle.

I needed warranty, and Endurance was one of the higher-rated ones, so I took that out. I had a good experience with the representative. Signing up was easy. I got a full coverage with them. It’s pricey, but it was still pretty good.

Katherine was great. Was able to help me out with a program that works and made the process easy and clear. I'm looking forward to having peace of mind with my vehicle coverage. Hopefully I will never have to use the coverage but it is nice to know I'm covered.

I would never recommend this company. I got this policy in 2022 and have never used it. I called today, December 23, 2024 to ask about my key fob malfunction and was told by the first person it was covered and I just needed to call and they would reimburse me after my repair. Then I was unsure about the preauthorization so I called and talked with a different person who then said my key fob repair was no longer covered. You gotta be kidding me. Super upset!!!

Our car was out of warranty, and we drove it a lot. My wife saw an ad and asked me to call. I had a good experience with the first person I spoke to. After we were out of the country for four months, they followed up persistently via email. When I called back, a very nice young man walked me through the process, and I went ahead and ordered coverage at Endurance.

My vehicle is getting a little older, and I wanted to keep it. So I was looking for that peace of mind and found Endurance through a Google search while doing research online, and decided to go with them because It seemed like the best value for the money, without a lot of unnecessary hassle or long waiting times.

We’ve had Endurance before through the dealership when we got the car. The recent purchase process was great, wonderful, and they handled everything and were familiar with the car dealership. The representative was fine, he showed me different kinds of coverage.

I’ve been paying out of pocket for a lot of things that could have been covered by Endurance, so it was time to get coverage with them. The representative was excellent, they were really friendly and explained everything clearly. I signed up for coverage on one of my cars and they gave me a discount.

I’ve had an excellent experience with Endurance. I haven’t had any claims yet. I became a member a few weeks ago, and the sign-up process was good.

I bought a used car. And I went with Endurance Auto Warranty because I didn't want to get something that wasn't worth the paper it was written on. They are the best or the most recommended company. So hopefully, I did right.

The signup process was excellent. The representative I talked to was really good with me. He explained everything to me professionally and convinced me to get it. They have three different kinds of coverage, but he gave me the diamond.

Endurance’s sign-up process was good. I haven't experienced a claim yet. But I really think I'm wasting my money. I've got a 2016 Toyota truck with just 61,000 miles on it. And Toyotas are well known for going 300,000 to 400,000 miles.

Endurance seemed to offer a decent rate, and the lady I talked to seemed very knowledgeable. She had an answer to every question that I asked, and knew what she was doing. The company was really good. I wasn't even shopping. It's just something I came across.

I just purchased a 2008 vehicle that only has 27,000 miles on it, and I wanted to make sure I have coverage. I actually had Endurance before with another vehicle. This time, when they called me, I went with them. The rep was good. She mentioned everything I was looking for.

Endurance sent me a letter that had a number on it. They told me that if I am interested, I’ll just give them that number when I make the call, so they'll know who I am.

The sales representative from Endurance, Greg, was great and very knowledgeable. He answered all of my questions and was informative and the coverage they offered was also good.

Salesman was very helpful in explaining everything about the warranty, very friendly and polite. took his time answering questions I had. Gave me his number and contact information if needed his help with anything. Would definitely recommend your company to family and friends and co workers. I’m considering adding some of my other vehicles.

The signup process with Endurance was good. The young lady was very helpful and she helped me understand the policy when I had questions as well as reduce the cost from 220 to 189. She also told me that I had to wait 30 days before the policy would begin and I could use it.

The warranty I had on my car had expired. A cousin of mine had used Endurance and said it was really good, so I reached out.

I found out my truck’s coverage ran out about 1,000 miles ago. I don’t need any services right now, but I was planning to get an extended warranty and didn’t do it in time. Otherwise, I could have gotten it through the dealership. That’s the main reason I went with Endurance instead.

I drive my vehicle on a constant basis and it’s getting a little older with a bit of miles on it. Endurance has the best reputation and the representative who signed me up was knowledgeable. I had a good experience. They helped me out real fine.

I bought the vehicle with coverage that eventually expired, so I needed to get a new policy with another company. I chose Endurance because they had high ratings.

I’ve had an awesome experience with Endurance. Both of my cars had run out of warranty, so I decided to go with them. The signup process was long but informative and the person I spoke to on the phone was awesome. She gave me a discount, very friendly and knowledgeable. Coverage starts after 1,000 miles, and I drive my vehicles frequently. So I don’t have any problems with them.

I bought a truck with a lot of miles and saw it could cost a lot to maintain, so I wanted to make sure I could keep it running, so I decided to get Endurance.

My car is getting older and my son said Endurance had a sale and that I should look into it. I didn’t really want another car and I don’t put many miles on it. So I looked into getting an auto warranty and thought, “Well, this will keep my old car running for a while.”

I had a great signup experience with Endurance. It was excellent. I heard good things about it from looking on the internet and TV, so I decided to give it a try. Everything was handled fine and we’re very satisfied with the process.

The insurance that I had on my vehicles had gone sky high, where nobody really could afford $1,829 out of pocket. So I had to change to something different. I saw an ad on TV and Endurance was supposed to take care of you if you have an accident, so you don’t have to worry about it.

I had CarShield before, but I was not pleased, so I decided to try something else. I saw Endurance on TV and gave them a chance. The sign-up process was simple and the lady who worked with me was helpful. I had an awesome experience with Endurance.

Signing up for the warranty was easy. Everything was clear and easy to understand, and it was explained to me very well. So far, I’ve been doing fine with Endurance. It’s been very good.

I’ve had Endurance before, so I decided to continue with it. It’s been very good, and I haven’t had any problems. The representative answered all my questions, and everything went fine.

I checked the ratings. I checked the 5-star and the commercials. I like that. I thought they would probably be a better company. After talking with the agent, the young lady I called or spoke with is very good. She assured me that Endurance was a better company by giving me some highlights and things that they offered. She was always concerned about my best interest in the warranty, not so much Endurance. She was concerned about getting benefits. So that was good. I like that. It wasn't all about Endurance. It was about me. It was full coverage. It was everything. It’s good. It was great.

I had Endurance a long time ago. When I bought a truck recently, I got them again. I had warranty with another company, and I thought I was paying Endurance. I ended up dropping both of them and just got back with Endurance. I kept getting their letters in the mail. When I called up, their reps were right on it. They gave me some kind of credit because I had warranty with them before. Their coverage sounds great.

I did not like the way I was treated with the other auto warranty that I had. I needed something better. I went online, and Endurance was the top company for auto warranty. It was good. The questions that were asked were relatively easy. I had already made up my mind to be with Endurance. It was quick. The representative was very professional. He knew the business quite well. I'm very satisfied.

I had CarShield for a while, and they don’t honor anything or fix anything. That’s a scam. So I researched Endurance, and it got good reviews, so I set up a policy with them. They treated me fairly when I signed up, and I’ve been paying my monthly ever since. They also told me they were going to give me four or five months free on the end of it after I paid my contract. I didn’t really understand everything about the coverage because I was in a rush, but I still signed up. I was going to go with Ox, but I got some text messages from Endurance and decided to sign up with them.

I've had my car for a while, a 28 Impala. It’s an older car, and I drive a lot, so I wanted to take precautions. I looked into what Endurance covered, and the sales agent told me that it covered the engine, transmission, and powertrain, so I went with them to give myself peace of mind. I also got a discount since there was, at that time, a promotion for first-time customers.

I’ve had Endurance for about six years. I recently transferred the policy from one vehicle to another, and it was simple. It was paid for in full already. It included towing, oil changes once or twice a year, and I believe wiper blades.

My brother recommended Endurance to me. He said they were the best and that he’d used them before. The dealership where I bought my car doesn’t offer warranties, so he told me I should go with Endurance instead.

I’m an existing customer and have been with Endurance for years. I recently added a new vehicle to my policy. The representative was pleasant, and the information they gave me was detailed.

I'm very sad, deeply disappointed, I paid every month as promised. I never ever once was able to use them this service. There was always some excuse or something that they did not cover but the salespeople led me to believe they covered sensors, they covered anything to do with the motor, the brakes. Yet when I took my car in for brakes they said no. When I took my car in for something to do with the motor cost me $1,500. Now it's costing me close to $17,000 to repair a throttle body and three sensors because Endurance won't cover it. I had a grace period after paying for 3 years straight that I wouldn't have any more payments until I refreshed my account in October 2025 but that's something I don't believe I'm going to do. They send you to dealerships which screw you over and so far owning endurance insurance it's cost me $4,000 some odd dollars to repair my own vehicle. I'm just saying read the fine print,

I've only been with Endurance for not even a month. The process was actually really easy. There are no hassles and gimmicks. I didn't really have to do much. I called, and he explained it to me. He let me know different things, and I gave him my mileage on my car. He was very helpful.

We got Endurance as an add-on. We have an expensive luxury car, and it only has a three-year warranty. I contacted Endurance when I bought the car and I wanted to see what the quote would be, and it was close to $6,000 at that time, and it was only gonna be for 72 months. My husband said, “No freaking way. Let the warranty run out, and then we'll go on to it.” One year has passed, and we have two more years left on the Cadillac warranty. I said, “Let me just look to see how much it costs.” I got a phone call back on a Sunday, and I remember the guy tried to pressure me. He said they’ll give me $350 off if I sign up today.” I said, “I don't do today. Send me what would be in that document. I will read it over, and I will write down whatever questions I have.” He never sent it to me, and that was the first thing.

I read the reviews and ratings for Endurance. They had good reviews. The sign-up process was fast. Their customer service explained everything very clearly so I purchased full coverage for my Land Rover. Endurance is highly recommended.

I got an auto warranty for precautions, and Endurance was the best-rated that I found. I went to their website to get a quote. The level of their policy is gonna be good for my vehicle. I got a partial policy to cover the drivetrain. The signup process with Endurance was fairly easy, and the representatives are knowledgeable.

The sales representative from Endurance was really good to work with. My mileage was at 98,000, and I was very satisfied with what they had to offer.

We're in our mid 80s. Our van is 12 years old, and we've never had any problems with it. But we're getting to the time we're probably gonna have problems. All things wear out. I signed up with Everything Breaks, and for some reason, Endurance came up, and I talked to them. Based on what Everything Breaks and Endurance presented, I felt like I was going through something in the comic books instead of through a real company. I’ve not been with Endurance long enough, but shortly, the warranty will kick in. The Endurance rep explained everything to me. Every question I had, they had an answer to. My problem with Everything Breaks was, I said, "All the stuff you've told me that's great, but I gotta see something in writing before I sign up." Endurance sends it to me. It's easy to work with folks who seem to be on the up and up.

I had a different car, and a discrepancy came in because it had some issues. I thought that the coverage just crossed over to your new car. I didn't realize I had to register the new car, and that's where the discrepancy came from. I needed some type of protection because this is Brooklyn, New York, so I got one with Endurance.

I already had extended coverage for my car, and it was just getting ready to run out. I looked at about five companies, and I went with Endurance because the dealer I go to accepts it. They called right away when I reached out through the ConsumerAffairs website, which I wasn’t expecting.

I saw Endurance advertised, and it sounded good. So I decided to get an auto warranty because of the general cost of car repairs. When I called and talked to someone, they answered all my questions.

The amount of extended mileage and the price. I like the Endurance package better. I need to drive at least 1,000 miles before my warranty would be able to kick in. It’s easy and simple. No problems.

When I called to add my second vehicle, my first vehicle was canceled. Once I realized the mistake I made, I called to request to get it added back on. All it took was one transfer to Ms/Mrs Co **. She took into action and made me whole. Thank you.

I saw Endurance on TV. My wife's car is out of warranty, and we decided to get an extended warranty on it. I talked to the young lady, and I liked what she said. There was a 30-day waiting period on the policy. It was very good, very cordial.

Their contract added an additional 1,000 miles along with a 30 day waiting period. I was ok with the 30 days but it would take me way too long to get to 1,000 miles - in ONE YEAR I have only driven 3,170 miles. Also I was not informed of the additional miles until I got the CONTRACT. I requested and got back my refund (tho it took a little effort to do this).

A friend of mine referred Endurance to me because my car is a little older, and my warranty had run out. I've never had any problems with my car in the past since I've had it. But just in case, I wanted it to be under warranty. The sales agent was very nice and explained everything to me. What they were offering was really good. I haven't had an opportunity to sit down and go through the contract and everything yet. But on the surface, the things that they said to me that were covered were a very good selection of things. It was a good experience.

My pickup truck was not doing anything when I pushed the start button. The repair shop said it needed a new starter. The shop contacted Endurance and within a couple days my truck had a new starter on it and I had it back. I am very pleased and very happy I had Endurance.

Wasn't told until finding I wasn't covered for much while at mechanics...8 months in...that I didn't receive the advertised insurance model I thought I was buying at $4000...4 year...or...60000 miles.

Endurance is just not what they stand for. I had issues with them changing my mileage on my vehicle three times. Then when I had problems with my vehicle and wanted to get service done they said I wasn't covered because of my mileage. Even though I explained that they had the wrong mileage for my vehicle they refused to value my warranty. They were rude and unprofessional. I wouldn't recommend endurance to anyone.

I'm no longer a customer due to being dissatisfied & very unhappy with their services. I have repeatedly ask them to delete my info out of their system because they keep calling me & sending letters to my home. They told me they did so but they lied. I have explained over & over how I'm no longer interested & don't want to be contacted at all anymore but, they just keep calling & mailing letters. It has gotten to the point where I'm feeling harassed now & seeking legal help.

The maintenance part of the coverage is good if you utilize it however, the value is the limit of liability is not good because they use the last value of your vehicle so if you ever need major repairs they will not cover very much at all.

The worst company. They do not know what they're doing. Don't approve jack they find thing that don't have to do with the problem. Customer service not good and they trick you when they selling the policy. Don't buy it.

I very rarely take the time to write negative reviews. That being said, I find warning people about this business is a necessary thing to do. My Mother took out a claim on her vehicle with this company, used the vehicle well over the 30 days and 1k mileage stated in her contract when the transmission decided to malfunction.

I had to have my Equinox serviced recently and found out I needed brakes. The mechanic called Endurance and was told this would not be covered!!!! I was told that any parts that are considered repairable are not covered!!!! What does that mean???? Everything on the car is repairable!!!! I know that oil, tires, fluids and air filters would not be covered but brakes!!!! I am considering all car warranty policies as bogus and not fair to consumers.

I got Endurance for my warranty. My first claim was denied. Marcus, the rep I talked to treated me like I was trying to scam the company. They denied my claim without reviewing it. All the commercials are fake. The reviews are fake and all done by paid people. This was the worst experienced I have had with a company like this. They only want your money and you will pay dearly for going with them. Again Marcus treated me like a crook.

Fast and friendly customer service. She took the time to listen and answered all of my questions very satisfactory. I'm so happy that I got this warranty. It gives me peace of mind knowing that I'll be taken care of. The value of this warranty versus what I actually pay is incredible. I don't know how they do it but I'm glad they do. Even if I never have to use it, it's still a great comfort knowing that I can if I need to and I don't have to worry about a thing.

Izzy was very helpful and easy to work with! Communication was great I highly recommend. This company is easy to get in contact with, examples everything very well. Communicates great through email and response back at a great time!!

I have only had the one experience so far where Endurance paid the bill except for me owing $100. I don't remember what it was as it has been a while but it was at Gross Buick. The most experience was just recently to replace all of my tire sensors which I was told was not covered, and being on a very limited budget would have really helped. Otherwise I have only done routine oil changes, tire rotations and alignments.

I wanted to take this time to let you know what pleasure it was to work with Rodney **. I spoke with numerous Customer Service Reps with Endurance, but I was reluctant to complete the process because of the pushiness of other Endurance Reps. But when I called and Got Rodney he put me at ease and didn't make me feel like rushed and took his time to explain the process, not just telling me the cost and I they needed to close the sale. Again I don't know who trained Rodney or it's just his Character but other Reps should do the same.

Contacted them in regards to a warranty for my granddaughter's vehicle. Representative was given all information regarding the vehicle, I was told I was getting the best possible warranty for the vehicle. Well $400 later and when the vehicle had a coolant leak and was towed to the shop the claim was denied as I was told that they don’t cover gaskets. Not was I was lead to believe when I signed up. Also had to pay for the diagnostic and the gasket out of pocket after already paying them $400 for coverage. Never have I ever heard of such nonsense as a gasket not being covered. My family has been in the automotive industry for my entire life. My spouse is a master technician and he has never heard of this kind of nonsense. So if a part fails and it requires a gasket, the part will be called and not the gasket. Do not ever let these people suck you into a false sense of security with their overpriced garbage warranty!

I was comparing prices of the other warranty that I have and more important coverages, and I decided to switch to Endurance. The price that they offered was a little bit higher but they had better coverage. The sales rep was polite and treated me right. He explained everything. I asked him about the parts and he said it was gonna be factory parts not aftermarket parts like the insurance that I used to have.

I bought this warranty service in 2022 for two of my older vehicles. The price was good and was able to go to any mechanic. My regular mechanic took care of everything with them, it has been great. Heads up the warranty is on the current value of your vehicle. They are great and helpful.

I called to inquire about my coverage. The customer service representative was very knowledgeable & he answered my question completely. His manner was very polite & professional. Thank you for the speedy response.

I received a call from Endurance Warranty and now have a positive experience with them. I give them a 4 star rating. Thank you Endurance.

Updated on 01/12/2025: I have been a customer of Endurance Auto Warranty for several years, both for my personal and work vehicles. My renewal experience was straightforward; the representative was polite, informative, and the price was competitive compared to other options I had considered. My previous experience with Endurance reassured me to renew, as they promptly addressed any issues I had, allowing me to continue my business without disruption.

On 9-29-24 I took out an extended warranty on my high mileage 2011 Kia Sorento. I gave them the wrong mileage. I tried NUMEROUS times to update said warranty. They told me they would get back to me in 2 days. NOTHING!!!!! Then I called on 12-16-24 higher than normal call volume. They said they would call me back. NOTHING!!!! On 12-17-24 I called once again to update my mileage. They told me the policy would have to be REWRITTEN. And that the policy would have to wait another 30 days plus the car would have to be driven an additional 1000 miles. With 906.00 paid thus far it's very clear ENDURANCE WARRANTY is NOT what they claim to be.

I was very happy with the people that I worked with. They went through the policy so that I understood each and everything and I had no problem with that, they are very respectful. I've had Endurance in the past and it is a very good company to work with.

I call in for a quote. Had the pleasure to talk with two agents. They both were kind and professional. The first one explained Endurance to me by detail and what all Endurance do. I am on a thirty day. I am very confident and relieved. I know my car is in good hands. Thank you Endurance.

While the vehicle required parts were not covered under the warranty, Larita ** listened, was compassionate, caring & able to help in whatever way she could. Endurance needs more customer service personnel like Larita. Thank you for your care.

I just wanted to say Kammie ** was great with explaining things. She had a lot of patience with me because I had so many questions and concerns. Worried about whether this was a standby the customer plan and not reject everything like you hear about so many companies. She must have spent an hour on the phone with me.

I used your service several years ago and felt comfortable requesting a quote. The process was swift. The agent was very pleasant and explained everything very well. The payment plan fits my budget and there were unexpected benefits. The benefits included roadside assistance and tire repairs. The agent made me feel very comfortable in choosing the plan and he explained how to use the benefits at least two times to ensure I understood.

The initial setup process with Jose ** went smoothly. Jose answered all of my questions and explained how the policy will work, its cost, etc. to my satisfaction. I received an email acknowledgement shortly thereafter, and since then all's gone silent. Where's the policy? I expected it would have already arrived by now. Hope the policy works better.

It was very informative to speak with the person who explained and made me more comfortable with your product. After using Car Shield you seem to be more upfront with your coverage. I feel better protected and feel you are more focused on making sure your customer is better prepared for vehicle problems.

Both vehicles were out of warranty and with all the computerized equipment, it would be wise to have coverage. And Endurance sounded good. The representative was extremely helpful. She listened to my concerns and answered them, so I was very pleased. I would recommend her highly.

I've had a good experience before using Endurance for claims. In fact, this is my third Corvette. My last Corvette was a lemon. I bought it brand new off the showroom floor and I put up with it for 15 years. I've had 43 service calls and the last time, I said, “That's it. I'm trading it in.” I bought a different car, and I had a warranty on it, but it went out a couple of months ago. I wanted to get another warranty on it.

They wouldn't pay for the water pump that went out on my car because they said they don't cover normal wear and tear. It cost me $500 out of my own pocket. Do not use Endurance Warranty co. Now I'm trying to cancel my policy and they won't let me do it without a notary, and they're going to charge me a cancellation fee. Save yourself the trouble and go somewhere else... Trust me!

The rep took his time and explained everything. He was a very nice gentleman. I liked his laid-back, willing to help attitude. He took a credit card over the phone. That was easy. He said he would send the contract later. I had days to cancel. He said most 90% of people don't cancel. So, I didn't.

Getting signed up with Endurance was very easy and the payments were reasonable. It was great and I told a couple of people about it. The reps were friendly and told me everything I need. They found me extra discount. It was pleasant.

The warranty had ran out on my car. One of my friends told me about Endurance and I gave them a call. The rep helped me out and answered my questions. I would tell others to try Endurance out. It's good.

I had a good experience with CSR.. However I asked my local mechanic about Endurance & they said they have had a horrible experience deal with your claims department and will not deal with this warranty! They said they have trouble getting parts shipped which delayed repairs. They also said they were badly treated by whomever they dealt with!

I took the car to a mechanic. We looked at my Endurance contract and he showed me the part where it didn't cover the heating coil. I supposedly have a two-year contract where they supply everything up on the car if something goes wrong. I don't understand why they don't cover the heating coil when you need heat in your car.

Endurance is a good company. I was very well satisfied with my experience. Their rep did well.

Don't know how good it is yet. I heard good things on Endurance. Seen bunch of commercials. Once I get an issue with my truck then I can rate it. Monthly price I guess is reasonable. My truck is in good shape as of now. Had 2 issues one big that was fixed. So I will experience this later on in years to come. We will see later on how good this warranty is.

I had CarShield before with another vehicle and I screwed up. I should have just transferred it with them, but I didn't. I canceled it. When I tried to go back, I was quoted one price at about 60 bucks, then they called me right back within six minutes and it was raised above $100. I told them no. After that, I did a lot of research. I got a quote from Endurance at one time for $75, but that went away. When I called back and finally decided to piss on and do it, they were the number one on Consumer Reports, which is what led me to them. I was really pleased with Endurance's customer service. I speak what I think and that's gotten me in trouble a little here and there, but for the most part, the gentleman that helped me was very nice, very understanding, and put up with my mouth. He put up with me for quite a bit 'cause it took a bit to get everything done.

I have a foreign car that is more costly to repair. I shopped around a little bit, and Endurance seemed to have good reviews. I signed up with them and the gentleman that I worked with was excellent. He had a pleasant voice, wasn't pushy, and knew his product.

This company replace my transmission on my 2015 Hyundai Elantra $3,000. First claim ever for my car, was in the shop, engine started to smoke. Nobody knows why. Endurance rep went and checked it out. They had no answers. Never smoke before. Advised me to take it to a Nissan Hyundai dealer. Have been paying for this warranty for over 2 years. First time ever used it on my transmission repair. Now with engine problem they took it to another shop. This shop said they don't understand what went wrong with it and what the shop did.

Endurance's rep was very good. She was very informed and shared it with me, and listened to me. I don't drive a lot because I'm 82 years old. So, it's more pleasure, going to the grocery stores, maybe down to my daughter's house, occasionally. But even with that, most of the times, somebody goes with me, my son or somebody because I don't like driving at night by myself. That was the basis of the conversation. The car is in great shape. I always have it handled at the dealership or at my mechanic if I needed tires, but I don't see any issues. It's only got 33,000 miles on it. So, there was two things I'm looking at. I was looking at car warranties and auto insurance. Because I was looking to see if I could get a better premium since the car is garage kept and it only has so little mileage. The girl was very thorough.

I saw the advertisement on the television and I decided on an extended warranty due to the age of the vehicle. I was happy with the coverage that the rep from Endurance told me. I received a notice today that my contract is ready. It’s online and I haven't had an opportunity to review it. You’re always questioning things when they ask for money about a contract. You can't itemize what's covered and what's not. It wasn't clear and it's still not super clear. There were a lot of questions that were answered as far as some coverage, but it's always the nickel-dime areas.

I spoke to a young lady from Endurance and she asked me a couple of questions and asked me was I interested. I said, “Sure.” The lady was nice and helpful. Making the payments for the program has been easy too.

Check out Endurance Auto Warranty if your interest is looking for an extended warranty on your vehicle. It's very professional, and cost-effective. The gentleman who serviced me was very professional. He took his time explaining a lot of things to me. I had questions and he answered them nicely. My experience was great.

When I signed up with Endurance, they were all nice. They answered my questions and it was really pleasant talking to everyone. One concern was how soon I could start using it and they said after 30 days. I wanted to be able to get good coverage to cover my car on a timely basis. If it happens when I don't have money in my pocket, at least I have the coverage. That will give me the confidence that I can take it anywhere.

Well, I purchased Endurance in good faith as my warranty had ended on my truck and I needed coverage. I saw commercials about Endurance on tv and all of the people were saying how easy it was to file a claim and get their vehicles repaired. I called and was told that I had the top tier coverage with all of these perks which included car rental and roadside assistance. I made my payments on time, usually early and never worried about my coverage. I finally had to make a claim when the lifters in my truck collapsed. I took it to the shop and told them my lifters were disabled. The shop took two weeks to do a diagnostic on my truck only to find that my lifters were disabled (duh). They contacted Endurance who sent an adjuster about a week later, who saw that there was a problem with the lifters. The question now was do they fix the lifters or replace the motor.

This company is nothing but a scam here Facebook pages about how horrible they are, they'll deny any claim. I had them. I made a claim. Denied me. Said it was lifted and they don't cover lifted trucks but it was a factory lift. Said they'd reimburse me. They lied. Just kept thousands of dollars of mine, definitely don't use this company. They are a scam and they'll take your money and deny claims.

I recently had a disappointing experience with my extended warranty service and feel compelled to share it. My vehicle needed engine mount replacements last year, and while the repairs were initially covered, the quality of the parts and workmanship is highly questionable. Within just four months of the first replacement, the mounts failed again. I took my car back under the warranty, hoping this time would be different. Unfortunately, less than two months after that second replacement, I’m facing the same exact problem.

I saw Endurance on TV and when I went online, it showed them being number one. I thought about going to CarShield, but I liked the way Endurance handled things. The rep was good. He knew his product and he answered the questions that I had. I told him I’d sign up, and he still was telling me things that the extended warranty can do. I hope never to use it, but if I need it, hopefully, what he tells me is what's gonna happen.

Endurance is more straightforward than the other companies. But when it comes to their procedure on some stuff, one hand doesn't know what the other hand is doing. I had a notice from them that my policy was expiring. I called them and they explained to me what they were looking at. I turned around and told them I had been in the hospital and that we would take care of it before it expires, which we did. Twice now, I've gotten a fax from them that my policy is going to expire. Then the next one I got was the policy has expired. I called customer service and they looked up and saw that I had already made the payment and arrangements on it.

My vehicle will be 10 years old in January, and I wanna make sure I have the right coverage in case something breaks down. I was with CarShield but when we had the hurricanes here in Florida, they won’t accommodate me, so I canceled them and went with Endurance. The representative was excellent. We were on the phone for about 45 minutes. He explained everything very thoroughly, and we went over the different plans. I got approved for 48 months and he explained to me that the last 18 months of it would be free. The policy was activated that same day. I have mentioned Endurance to a couple of people around my age and to some of my grandchildren as well. I told them to check Endurance out if they need it.

I had another warranty but my dealership was not accepting that warranty. The people there said Endurance is the best one to have. I talked to a couple of other people and they said the same thing. I signed up with Endurance and I've had nothing but good luck with them. They have an awesome price as well. I love them. When I noticed I had problems with one of my old cars, I had no problem with getting it repaired. I called them, and they were right there on the spot. The representative that I had was very polite. They called me back whenever they said they were gonna call me back.

I was very satisfied with everything. Robert, the guy that I talked to at Endurance, was very knowledgeable. He helped me out and we got everything squared away. The car’s loaded up. I told him I didn't wanna get involved with some of these German-specific parts and he came up with a good price for me. I had quotes a lot higher from different companies for what we were doing. He got everything set up nicely and quickly. I just had to get to call him back ‘cause I needed some more information, and I'm waiting for paperwork to come through the mail. He said I needed to drive 1,000 miles in the first 30 days but I don't drive 1,000 miles a month.

I used to be in the car business and I know how expensive these things are. So I signed up with Endurance and the process was very easy. I'm satisfied.

Endurance is the best choice. They have some good reviews and credit rating. When I signed up, the rep was awesome. The cost of the warranty is also very reasonable. However, I'm wondering if they are gonna send me a hard copy of the contract.

I have a 2014 Subaru, and from the commercials, Endurance was willing to give me an extended warranty for extra miles, which I needed. It was 100,000 extra miles on my car for five years. During the summer, we broke down out of state. We found a Subaru dealer and they got a hold of Endurance. We just had to prove that we had the transmission looked at. Endurance paid for the cost which was $1,600. I was happy. The Subaru dealer also gave us a go-ahead to drive our granddaughter home. She had to be back in Michigan and they gave us a brand new 2024 Subaru Forester. We drove back the next day, and our car was ready. I tell people about Endurance. In fact, my car was totaled last month, and when I called Endurance and let them know, they said that when I got a new car, to call them and I could transfer the warranty over, which I did.

My name is Leroy. I have 2016 BMW. I purchased extended warranty coverage with Endurance in August 2024. When my coverage expired. The representative was very nice when selling me the coverage, explained all the parts and components that’s covered. I took my car to BMW for regular maintenance and was told a part needed to be replaced. BMW contacted Endurance claim center and was told they would have called them back to approve the claim, no one did. After my car sat for 4 days I reached out to BMW to see why my car was taking so long. I was told Endurance did not call back. I then call Endurance myself to see what is the issues with my claim. I was then told all different kind of stories about my coverage. I would never recommend this company to anyone.

I do not plan on using it but in the event something happens I feel confident that I will be covered. Very pleased with the process and the representative was great. I am looking forward to an uneventful future with the car. I am planning on giving the car to my son and hopefully he will retain the policy.

I am a new customer. When I called the rep was polite and listened to my questions and answered totally all my concerns. I feel like I was treated fairly and understood how my plan would work. He explained how to set up a new account online and that I would be contacted by email link to help finish the process. A pleasant and polite young man that assured me I had made the right decision

I saw Endurance Auto Warranty advertised on TV, and I thought, "I'll call and see how good it is." I was gonna check back with three different companies. But after Endurance's rep said 118, I thought it probably would not get beat. So, I went ahead and took it out with Endurance. The rep was very nice. He explained everything and he was very good.

Endurance Auto Warranty's representative on the phone talked to me and gave me all of the coverage information I needed that coincided with what the service rep said that I should look out for it to get covered. She went over those things and said that they would be included in the premium. She gave me all of the items that would be covered. She told me something was waived. She told me about the premium package of coverage. She was knowledgeable and not pushy. I wouldn't have a problem with setting up the direct auto pay.

The policy that Endurance has is almost like the brand new warranty as you come out of the showroom. Also, I was pleased with the price. The lady that I worked with was very knowledgeable and helpful. I liked what she was saying. She was able to answer all the questions I had and she shared information that I didn't ask about. So I felt like I was pretty knowledgeable in all of it by the time we finished talking.

The car that I bought had a higher mileage than usual. I had another company. I paid them 293 a month. My father-in-law suggested I get Endurance Auto Warranty. It was a better deal.

Endurance Auto Warranty's rep and I talked a bit about which option I would take, and he knew about what each of them would pay for and what it wouldn't. I’m satisfied with what he told me. It helped me decide which one I wanted to go with.

The Endurance warranty was gonna be on my car that I had previously, but I traded it in and bought a brand-new car. I still ended up keeping the coverage anyway. At first, I was gonna cancel it, but then they told me more about how I can still use it for the brand-new vehicle I have right now. They were telling me I could just roll the coverage over from the old vehicle into the new vehicle. Their cost is reasonable, too.

My car is seven years old and the warranty’s run out. There are so many things that can go wrong with a car these days. I would rather have some backup. So far, Endurance has been okay. But I still don't have my contract. But I like that they allow you to use any shop you want. Also, all of my questions were answered. I'm happy with Endurance.

I Requested a quote and was contacted in a timely manner. Person that called was knowledgeable and polite. I signed up for the warranty but have not used it yet so no comment on that part yet. Signed up Nov. 25 and expected the warrant package a couple of days. I was about to call the salesperson, but I finally found it in the Junk mail folder.