Endurance Warranty Reviews

I heard that Endurance was good so I signed up. I did an interview on the phone. Their sign-up process went good. I didn't have any problem with that. I just wish it was a little cheaper.

I liked what the rep had to offer me at the price. He explained everything to me and it was a great experience talking to him on the phone. Endurance has good customer service.

Going over the internet and looking at different programs, we found that Endurance was rated highly. We have a 2019 Ford Escape and we considered Endurance, but the first guy we talked to so turned us off. However, we wanted to go back and look at it again. We signed up after speaking to the second salesperson because he wasn't pushy. All in all, I would recommend Endurance. For what we have and how they described it to us, it's a good value for the money.

My car is getting older and I felt unprotected. I signed up with Endurance, and it was very nice. It took a while, but that's to be expected. The rep led the conversation and answered my questions. He explained everything in a language that I could understand and told me how the claim process works. I haven't had a claim, but on the internet, Endurance was marked as the number one company and I read reviews and they seemed to keep their promises.

The reps were honest and forthcoming and I liked that. They said what they did and didn't do. I went with Endurance because they do most of the handling of GM products. They're also a better company. My brother-in-law had problems with another auto warranty provider, so I knew I didn't want it and it was the only one that was advertising on TV most of the time.

It went to the end of the warranty with my car and I really need my car because I have a lot of traveling to do through the week with my husband who's on dialysis. I wanted to make sure that I could continue to use that car. I did a little research, and it seemed as though, from what I read, Endurance made its way to the top over the other couple that I was looking at. The signup process at Endurance was a little strange. I told them it was too much for me, what they told me it was going to be. They took it down just a little bit and I thought, "Okay. They're willing to take it down a little bit." But in hindsight, I wish I had stuck to my guns because it was a little bit too pricey for me.

Endurance's signup process was amazing. It was very easy and a very good experience. The coverage is exceptional. I'm satisfied with the coverage. I'm thinking about adding another car just in case. The price is fair. I like it.

I needed an auto warranty and I could've went with three different ones, but Endurance was better. I went with that, and the signup process was all right.

Endurance has done everything they said they were gonna do. They've satisfied me so far. I haven't received my policy yet, but so far, so good. The price was a little higher than I expected, but it is still worth it.

The manufacturer's warranty of my vehicle will be expiring soon and I wanted to make sure I had that coverage. I signed up with Endurance and it was very satisfying. The process was pretty easy and simple. Their representative was very friendly and knowledgeable.

My car has miles on it and I wanted to protect it. Endurance was recommended by a friend, and the rep was very nice and helpful.

Everything was perfect during signup. I haven't used Endurance yet, but so far, so good.

The sales rep, Susan, was very helpful and pleasant to talk to. She did an excellent job.

Very helpful & understanding customer service representative! Allayed my lack of technology skills in making monthly payments & walked me through the proper procedure for phone payments. I was VERY relieved to learn the ease of making my payments this way! Thank you VERY much. I appreciate the time spent explaining the correct procedure to me & understanding my wishes. The representative was VERY patient, polite, and understanding!

Just got the policy over a month ago and unfortunately already I am having to use your services, but so far so good. Those that I spoke with so far were all friendly, helpful and got me set up for the following steps to get it into the shop to get looked at/diagnosed, including the towing required.

Ceasar was great. He took care of me and made sure that everything was taken care of before the call ended. Need more like him. Would love to have him as my personal agent that I can go to everything to resolve my issues if they come up. Two thumbs up.

I was skeptical at first but then they said they work directly with the dealership when it comes to repairs. I was able to qualify for a good deal so I took it. The service representative was very helpful and answered all of my questions. I have not had the chance to use their service but look forward when I do.

I and my wife use our vehicles very little, but we take excellent care of them. Their maintenance is always done on time and the cars are in good shape but for us to get our miles till our policy is good if we were to continue at the same rate, we are, which is 19,000 miles for five years that would mean it would take over three months for our policy to become good as far as my truck goes. I used it when I was working, but I don’t use it anymore that much so same thing with it. So what’s happening here is you're forcing us to go out and put 1000 miles on each of our vehicles. Other than that the plan sounds great and the representative was wonderful but you’re forcing us to get out of town for a while. I understand the 30 days. The thousand miles is a little hard for somebody that doesn’t drive very much and that’s why you’re getting a four star rating instead of a five. Thank you.

I enrolled, then I contacted Endurance because I thought maybe I had not investigated this company, and maybe I did not need its services. I contacted the company and spoke to one of the managers who explained everything, and just as importantly, told me he could reduce my payment--and he did just that. He was patient, knowledgeable, and after all he had managed to do, I decided this was a company I could trust, and the product was something I should have for my 2011 Ford Ranger. I no longer worry about repairs.

I called in to change my payment date, and the support representative was very friendly and helpful. She had my payment date updated in about a minute. She was efficient, knowledgeable, and a pleasure to work with.

When something went wrong with my car, Endurance Auto Warranty was there to fix whatever the problem was. I love the customer service. They were pleasant. They give all their points of view. They tell you what is in the contract and what they do not cover.

Endurance Auto Warranty should look at more of a discount for veterans. Even though a senior citizen is all right with them there, but I'm also a veteran. I got more benefits for being a senior citizen than more than being a veteran. Everybody gonna get old to be a senior citizen, but everybody not gonna be a veteran. But the reps treat me all right.

I compared coverage and prices and Endurance was the best. The sales reps were polite and very informative and treated me very well. I had asked about other plans but I didn't get any information other than the one plan that the rep felt was best for me.

A couple of friends and colleagues all transferred over to Endurance and then, a couple of family members also told me about it. So, it'd be beneficial for me to join Endurance. The representative was very knowledgeable about the products and materials he was educating me about and what was being sold. He also knew exactly what he was doing in terms of selling the product. I got the Secure Plus and it’s supposed to cover everything that's inside of the contract. However, when I got my car diagnosed, it was different. I was having issues with the air conditioning and cooling system as well as with the spark plugs or the cabinet air filter, the oil filter and the cooling exchange. I have a whole list of things that was going on with my vehicle. And when I got it serviced, everything that was listed on the contract was not what Endurance covered. So, it's like I'm paying for coverage and still not able to get my car serviced at all.

I talked to a rep where I have my vehicle serviced. I asked him about Endurance and the other big provider, and he backed Endurance more so than he did the other one. He said they were both good, but that he's never had any problem servicing a car and getting paid from Endurance. When I called Endurance and talked to the gentleman, he was awesome so I decided to make my decision to go with both cars with Endurance. He said I had to have put 100 miles on them before they go into effect. My wife drives the Kia back and forth to work and we've already got the 100 miles on it. But I very seldom drive the Bronco, so I'm probably gonna have to take a short little trip. So far, it's been good with Endurance.

The sales rep that I talked to was very good. The coverage was very good. He asked me if I had any issue and asked about the Mercedes, whether there were accidents. We ended up getting 75,000 miles for it, so it worked out great for us. The only challenge we have is getting the 1,000 miles on because we don't put many miles on it. It's gonna take some time, but that's fine. It was a very good experience.

I understand that I have to wait 30 days to activate the plan. My only problem is that I don't know if I can put 1,000 miles on 2 vehicles in a month. The other problem, I could not put my other vehicle's information for the card on the computer.

To anyone looking for extended car warranty service. I highly recommend you avoid this company. I invested over a $1000.00 on a monthly plan I had for about 9 months. When finally I had some issues with my vehicle and tried to use my warranty they did not cover 2 items and the 3rd item I had to call the 3rd party company they use to resolve the issue. Horrible after sale service, mislead and scammed. I learned my lesson the hard way. If I can save just one person from using this company then I feel better. Either way for the rest of my life I will tell everyone I meet and know to avoid this company. We all work too damn hard to have another big corporation lie and steal from us!!!!

I get my truck serviced with Frank Fletcher and they told Endurance to call me. The sales rep was a nice guy, and I signed up for Endurance and got the good plan. They told me several things, and I got the thing in the mail saying what it covers and what it doesn't. I have a problem though. Endurance is taking money out of my account automatically, but I got a thing in the mail the other day, saying I need to call this other company up, and I need to pay them instead of Endurance. I don't understand that.

The warranty when I got my car had ran out and I started to think about how expensive the cars, parts and labor are. The car was just three years old but I knew I couldn't cover any transmission, motor and electrical. So, I got some coverage for myself and my car. I never heard of the company until I first got that car and I forgot about it, and then I just googled Endurance. They worked with the Ford dealership, which was why I chose them.

My warranty had played out and I was trying to find some other type of warranty, so if anything happens to my car, I'll have some type of way to pay for it. I was looking online and I came across Endurance. I was reading some of their reviews before I signed up, and all the reviews that I received were great. Signup was a great experience too. The rep explained everything to me and I had no problems at all. He was very knowledgeable and he helped a great deal with the type of warranty that I wanted and the type that I could afford as a senior citizen on a fixed income.

I kept getting notices saying that my warranty had expired and when I checked with my Mercedes Benz company, they said it had. The guy told me he used Endurance with his company. So, I said that I'll use that for mine. I signed up and everything went smoothly. It was pricey. But I drive a Mercedes so I thought it was gonna be high.

I started to go with this company, but ran into some financial issues and couldn't afford it at the time. I'm 75 years old and forgot all about them and canceled the policy I had forgotten I had taken out. I know I would have had good service with them. I have heard nothing but good things about them. I hope to be able to work with them in the future.

The rep that I talked to was awesome. Her name was Sandra. She explained everything in detail and I understood everything. I was shopping around for insurance protection and a lot of companies I talked to didn't explain thoroughly. But Sandra did a good job. I signed up the very first day after I talked to her. I was able to get the full coverage at the same price that was offered.

Endurance Auto Warranty seemed to have the best plan. They offer a limited plan at a reasonable price. Signing up was uneventful. It was a lot of paper work online and answered the questions I needed. But the rep was very professional, and knowledgeable about the program.

I needed a warranty for my car that was losing its initial warranty. I used Endurance in the past and signed up again. It was very easy and quick. They were very pleasant. The rep was knowledgeable and willing to work with me on pricing. I asked about the requirement I would have to reach before the coverage would begin. The rep didn't bring it up. But knowing the program, I already knew about it. Endurance is worth the money.

I had CarShield, but I read the reviews and decided I didn't like them. I checked on Endurance and they had a great rating. I called them and their rep took care of of the signing up process. Call Endurance and get it as soon as possible. It's a great deal.

Great customer service. Patient with questions. Tabitha was awesome and had every answer to ever question. I have had this policy for 2 years and never an issue with the company. My go-to when something goes wrong!!

My Endurance rep explained everything very thoroughly and answered all my questions. She gave me everything I needed to decide that I was going to take the policy because at the time, I was unsure. A co-worker just told me to give them a call and once I talked with the rep, I was sold. Her service was beautiful. I wanted my truck to be covered from head to toe and she made me very comfortable when she helped me in finding the right policy for myself versus just pushing anything on me. She listened to me in what I was looking for then got me the right policy. I would tell someone to give Endurance a call.

I have a cousin that had Endurance and I told him that I needed to try to get a warranty with someone. He said that Endurance does a very good job. The signup process was easy and good.

Signing up with Endurance was great and easy, and the reps were polite and answered all my questions. I had my 2018 Dodge Journey covered and the rep was supposed to send me a welcome letter but I haven’t received that yet. The price could be cheaper but that’s their policy.

We’ve never had to use this insurance, but it makes me feel secure having it if we do need it. I had never heard of Endurance insurance until we purchased our 2020 Chevrolet Equinox. We were offered Endurance when we purchased our vehicle and I really am glad they did. The person who I talked to over the phone was extremely nice and helpful.

I have heard good things about Endurance customer service was excellent. I understood what was told to me about the warranty. I would recommend endurance warranty to my friends and family. The down payment was a reasonable price and monthly payment. I will be contacting you all on the 3rd of next month to set up. Thank you

Good service, the first individual talked a little too fast. I am an old fart and my hearing is not very good. The young lady was very nice and helpful. I do appreciate the support of the company. Thanks.

We had a 2015 Chrysler Town and Country. Once it hit about 150,000 miles or so, we decided to get an extended warranty in case anything went wrong. We were close to paying it off and wanted a little peace of mind. At 175,000 miles, the car's transmission failed. We worked with a reputable transmission repair shop who said they would contact Endurance. Endurance sent out an inspector who agreed we needed a new transmission. Our car has regular oil changes at a dealership and is in really great condition. We recently even had the shocks and brakes replaced, and at that time, the mechanic told us the transmission did not need to be serviced.

The only good thing I can say is that Leo ** customer service rep was exceptional. As far as the company's policies horrible. My only reasons of canceling my contract is because I was denied services after my contract went into effect. I almost stayed on because of Leo **. You guys better count your blessings. You have a good customer service rep. But my experience with the company itself just left a bad taste in my mouth.

They helped get me back on the road. My mechanic was confident in the ability of endurance to get my claim taken care of. They made sure that all of my questions and concerns were addressed. I highly recommend them to anyone.

I wanted to be protected with my car if anything happened to it, so I won't have to spend too much money. I had an extended coverage before and when my engine went out on the car, the mechanics put a new engine in there and the warranty covered it. All I had to pay was the 250 deductible. I recently signed up with Endurance and my experience was good all the way through. When I first had the policy, things were perfect. Then, I had to renew the policy and the rep I talked to answered all the questions I had so I could understand what was going on with the insurance. I didn't have any problem talking to him.

The signup and the price are good. Everybody would want something as low as possible, but I'm good with the monthly payment. My coverage seems good too. I'm satisfied. I would tell people to try Endurance because the gentleman was very kind and helpful. He told me things that I couldn't have told myself.

Our car had over 125,000 miles, so I wanted to get some additional coverage for it. I got started with Endurance, and I just got the paperwork finished yesterday. So far, my experience has been very positive, and I'm very satisfied. I would recommend people give them at least a look and a try.

I had a policy when I bought the car. When I had a problem, they covered it immediately. When that warranty finished, I thought I'd look into another one because it saved me about $2,000. I asked around some of the mechanics which one they felt was the most easy to work with and they told me the one to stay away from. Their batting average wasn't very well about covering things and Endurance was one of the best ones.

I've had Endurance on several of my other vehicles, and I've filed four claims with them. I used them when the AC compressor on my son's vehicle went out. I took it to a repair shop, they submitted the claim, and it got approved. The car was in and out in four days. It was very easy. They explain to you the procedure and what the warranty covers and doesn't cover. I'm happy with their service.

The rep told me everything about the auto warranty and how it works. I was concerned we may need one in the future, so we called CarShield and Endurance, and Endurance had better coverage. If someone wants any warranty like this, go with them.

I have a car that came out of warranty. It's paid off, so I want to make sure that I still have extended coverage because if something should go wrong with it, I wanna make sure I'm covered for it. I don't wanna be surprised with a 4,000 bill. I talked to Chris at Endurance and he told me he could get it for me for a lot less. But I couldn't do it at that time because I was trying to buy some property.

My dad told me Endurance is good. I signed up with them and the experience was alright. I have the Elite membership and got Secure Plus. The rep was cool. I was understanding what he was telling me. I'd tell others to go for Endurance.

I have a Lincoln and my mileage was out for my warranty, so I needed an extended warranty. The first place I got ahold of was Endurance and it was fine with me. It was less than what my Lincoln extended warranty would have been. Everything was good and easy in my purchasing experience with Endurance.

My factory warranty went out. I like having coverage and being protected ‘cause I don't have the money to spend a lot if there's engine or transmission problems. Signing up with Endurance was very straightforward. By me signing up, they cut me a deal and I was impressed. The rep was very thorough. He covered everything very well. Most extended warranties don't go for the life of the vehicle. But I thought the point was good and what Endurance covers is really good. It also comes with rentals, roadside assistance, and towing.

I was with Endurance when I first bought the car. A year after, they wrote to me and told me they were gonna jack up the price. I left them and went with another company who was just taking my money. When something went wrong with my car, they couldn't even give me a rental and told me I got to rent the car first and pay for the rental then they'd pay me back. I don't do business like that. I got rid of that company and on the same day I got rid of them, I was checking on my phone, saw Endurance and thought of trying them again. The rep did well. The only thing is they did not send me my package in the mail yet and it's been 2 weeks now. I had to call them back yesterday and find out what's going on.

I picked up a used 2018 Pathfinder and didn't wanna take a chance. There's a potential for expensive repairs if the car is not maintained. It's better safe than sorry. Endurance seems to have a good reputation and they're also tied in the preferred company with Nissan, with the dealership by me. They're already connected and I would hardly have to do anything. The mechanism is already there. Plus if I never file a claim, I get my money back.

I was with CarShield and the place that I take my car to didn't take CarShield. They take Endurance. I said I'd switch over. They said that since I was a CarShield customer they were gonna waive the sign-up fee. That saved me almost 400 bucks. The guy that I talked to was extremely helpful. He explained what was going on. I've got the email now and I've got my contract. The only thing I don't like about it is the fact that I've gotta do 30 days plus 1000 miles. I don't drive my car that much. I'm retired now. So, it's gonna take me more than a month to get 1000 miles on it. But that's the only downfall. I'll just play the game and keep going.

Demarius was an excellent customer service representative, and answered all my questions with patience and detail. I did not feel rush, and he seem to take much interest in my vehicle and desire to purchase a warranty. I cannot yet speak to Endurance’s performance on the warranty agreement as of yet, however, I have read some good things about them. They appear to be a quality company, but I will keep you posted and have high hopes they will perform admirably.

I'm very satisfied with Endurance so far and I would tell my friends that I would join the team.

I reached out to Endurance over the phone and I talked to a rep named Lisa. I may have asked the same question a couple of times and she was so patient. She was also very sweet and she gave me a lot of information. I could understand what she was saying and she spoke really good English. Endurance should hang on to her.

My car is a 2010 and since I'm a big fan of Danica Patrick, I purchased an extended warranty from Endurance. The signup process was excellent and I've recommended them.

Scott listen to my request and explain the plan to me. I had called another place, the person talked over me and never gave me a quote. Also gave me his name & number, sometimes you call back and you get so many different people but you want the person that gave you great service.

The rep that signed me up was very good about explaining what would happen and what was going on. He was very familiar with the policy and answered all the questions that I had.

I liked Endurance Auto Warranty's price. Also, the gentleman was very polite, helpful, and explained everything well.

Endurance was straight to the point when I reached out to them. They said what they offer and how much it cost. I had called around a few other places and they were a little pricier, but I felt a little more confident with the representative that I spoke with. I went with them and I achieved the full coverage I was looking for. I would recommend them. I don't think I'll have a bad problem if I had a breakdown or anything.

It was nice to know that there was a good company out there. I had a wonderful woman from Endurance Auto Warranty to talk to. She helped me get things done. I felt very comfortable about it. She was excellent and helped me to understand a lot of stuff. So, I appreciated that. If I have a claim, I wanna see what happens. But I feel more protected. I was very happy to have the policy on my car because it's an older car and there's not that many miles on it for a 4Runner. It's another tool to help me feel safe in the country.

Endurance Auto Warranty told me they do everything directly. They're not a third-party group. They were very professional and convincing.

The rep I spoke with was knowledgeable and the coverages were fully explained. They answered all my questions and we made the deal.

The vehicle that I have now is our second vehicle that we had covered with Endurance Auto Warranty. My husband asked about getting it on his vehicle. That's the one that we just signed up for. We've had good service with the package that we had on both vehicles of mine. And we felt that was a good thing to do for his vehicle because it is getting older. The guy was a great representative of the company. When I told him about the vehicle, he asked about the mileage. And he explained the package to me. He told me in detail what it covered, what it didn't, and went over the prices. He couldn't have been more helpful.

Endurance Auto Warranty was very accommodating. Their price is a bit more than what I paid with CarShield, but it covers everything that I need covered on that Tahoe. I don't drive it that much, but when I do, I wanna make sure that it's covered. If you need a warranty, you need to get Endurance.

Endurance was highly recommended by two of my friends so I went with them and the signup was wonderful. It was very easy, very professional, and courteous. Overall, it was fantastic and I would tell others do it. It's worth it for your peace of mind and these people are reputable and professional.

We did some research and every time we looked up a company, Endurance was always rated the highest. The sign-up process was excellent and quick. They were very knowledgeable and they answered all of our questions.

I called to cancel my contract. It took me 20 minutes to do so because the agent (Kim) didn't think I looked at my contract good enough. Will never do business with you, she tried to pressure me into keeping it.

Courtney was very helpful. She took the time to help me understand my policy. I was so relieved after talking to her. I was actually calling to cancel my policy until we spoke and she went over all the details.

The signup process was great. The rep was nice and told me all the different things that come with it.

I had been with Endurance for a minute and my bank card got hacked. I got a new card and I noticed that Endurance was not taking my payment out. I called and they were so nice. It was very convenient and even though I knew the policy, they still took the time to go over everything again with me. I would tell others to try Endurance. I love the price. It's very affordable.

I haven't had an opportunity to make a claim yet, however from first contact my experience has been positive. Our account was set up very quickly and processed with payment optIons. Customer service was accessible and helpful with my questions. Waiting to see how my claims will go. I expect they'll be good.

I had a good experience when I signed up with Endurance.

I've been a customer for a long time with Endurance and I've had a previous vehicle which still has them. Recently, I got my 2012 Mazda CX-9 covered with them and my signing up experience was fantastic. I would advise others to investigate a company thoroughly through ConsumerAffairs before purchasing a policy.

People should make sure they do their homework, look into the company and the reviews that are coming in from the company. I looked at a couple of different providers and chose Endurance based on their customer service, when I was talking to someone and the straightforwardness. I really believe what they were telling me was true.

My experience with Endurance has been good even though I haven't had to use it yet and I haven't been with them very long.

The reps went over everything and explained everything. They did a great job.

I am enjoying the comfort in knowing that if I have problems with my vehicle, the problems will be taken care of, wherever I am traveling. I have yet to meet the 30 day, 1000 miles requirement, but am looking forward to when I do, then I can full enjoy the peace of mind that the contract will bring.

I've been with Endurance for quite a while and I've told people about them. I also got my girlfriend to go with them. I can't do anything but tell good things about them because so far, they've been okay and I have not had a problem with them. I really haven't had any work done on my car out of the years I've been with them. But it makes me feel good just knowing I got them. I got a pretty fine deal and if they do what people say they do, then I'm quite satisfied with them.

I checked to see who's the best warranty program, and Endurance was number one, supposedly. I'm always skeptical. It's just my nature, but signup was easy. They answered everything that I asked about the policy, and it covers everything that I want it to. I'm still under the 30-day probation, so I'm still thinking it's okay. Endurance, right now, is number one as far as extended warranties.

Endurance has been phenomenal so far. The process with signing up with them for my Land Rover was good. They were very professional. The rate could be better, but you get what you pay for. I haven't used them yet but I have absolutely no doubt they're gonna be an awesome company.

I bought Endurance three years ago on my truck and when it was time to renew, I renewed it. I couldn't handle any big repair bills coming so I figured if I paid monthly and kept myself covered, I would be okay. Megan took care of me and was great. When one of the electronic controls went bad, I took the truck to the Ford dealership and they took care of everything except for the deductible. I'd tell others to get a warranty from Endurance ‘cause they do what they say.

I got a warranty from Endurance last month but decided today, Sept.10, to cancel and get a refund on the first payment. It was well within the 30 day period for a full refund. I spoke to an agent named Peter. He was the most condescending person I have ever dealt with. I was talked to like a child. Mind you, I'm 65 years old and have owned cars since I was 18. I got it canceled after a 10 minute lecture and him telling me "Well, you're done. You now have no coverage and your car is old and it's going to break down. But you know best so good luck. You'll remember this conversation when it happens. You'll remember me..Peter." Let me tell you, I wouldn't give this company 5 cents after that conversation. Never. The very idea that they would have someone talking to a customer that way is mind boggling. Horrible customer service.

I found the customer service was great, however, I'm disappointed in the having to wait 1000 miles. I don’t drive my car everyday and it’s going to take a while for me to get to that point. If something happens before then I will be cancelling my policy. My car is a 2013 and I’m just afraid of something happening before I can claim it.

Rodney was knowledgeable, professional, prompt and successful, took care of the problem. I would tell all my friends to check out this company as I feel it is a good place to visit for great service and good people.

I've been using them for the last year. Best warranty company I have ever used. Rodney was great. Helped me out. Had COVID. Couldn't make the payment on time due to not working and they worked with me to get a new date without losing my policy. NEVER had a problem with them. Always polite, honest.

The manager was nice and helpful. We had a rejected claim and he promised we would see a refund of the cost of the repair. He also said that the next monthly payment would be on the house. We will keep our coverage.

I purchased this warranty on July 30, 2024. By August 9, 2024 I was charged $144.48 + 29.99 for the elite plan I didn't ask for. I called them directly stating I could not afford what offered. They started I get a ch back within 2 weeks. It is now September 9, 2024 and after asking when I'd receive my refund that it would be released Sept. 17th 2024. And it may take longer. I don't believe this is a reputable way to handle a refund.

Too early to comment on a policy claim but the representatives I had the pleasure of dealing with were more than courteous and helpful to assist me identifying coverage appropriate to my vehicle needs and budget.

Just got so don't know much but the people I spoke with was very knowledgeable and patient. I look forward to more corresponding with others to make comparison though I don't want to have to use service on my car. LOL. Like I said just got so I don't know much about them yet. Hopefully not in near future. Thank you.

I had the pleasure of speaking with Jacob ** in customer service /sales. He was knowledgeable and confident about the plan he suggested to meet my needs. I came at it made because of an error made by a previous employee 5 years ago. He made me forget about my previous experiences to make sure he got everything taken care of as well as correct for me today. He made me forget about my previous problems and trust what you offer. His dedication and commitment to my satisfaction made me feel truly valued. Please share this rewarding and insightful fact about how satisfied he made me feel about my purchase.

Be careful with Endurance, it’s totally a scam. You will just end up paying them and not having your car fix especially if you have engine/transmission problem in the future. I gave all what they needed from but they will always find a reason that will tell you that the problem is not covered by their warranty.

My name is Alphonso ** and if I had to rate Endurance 1 star is too much for the service they provided. They are scammers. I originally got a quote from Brittany which included a list of services. When I asked for Brittany the other sales associates made it extremely hard to be redirected to her. They insisted that they could help me and offer the plan Brittany offered. I accepted the plan, which they assured was the same plan Brittany offered. I specifically confirmed with the sales associate all that should be in the plan and the associate confirmed all was included. That was a lie! A couple of months after I had an issue with my car and it wasn't covered.

A friend told me about this service, and he reached out to Endurance on the phone and told them that I was looking for some coverage. A lady called me and I told her I was purchasing a vehicle. She told me a bit about the plan, including the coverage, and she said she was gonna send me the information. In the midst of purchasing a vehicle, she said she could sign me up right then. I would tell people to give Endurance a call and see what they have to offer.

When I decided my car was not getting any younger and kept seeing ads on TV for auto warranties I decided I would look into it. Unfortunately when I decided this it was Labor Day weekend and no one seemed to be working. I did my homework on the internet comparing reviews and plans of five of the major auto warranty companies. Wouldn't you know Endurance was the only one to call me. The gentleman I spoke with took all the time I needed. He answered all my questions, gave me a quote that I could live with and the rest is history. My mind is at ease about my car and I really appreciate the fact that someone actually took the time to call me on a holiday weekend.

Endurance took care of it and then some.

I have shared my experience with friends. I have used this company before and am happy to return to it. I particularly like the promptness & that they live up to their word. My AC needed replaced and living in S. FLA it is a must! And when my transmission went they were there quick!

I found that the plan, mileage and cost of everything was better with Endurance Auto Warranty than the others. The rep gave me all the information I asked for and needed, and was pleasant. They were able to do stuff electronically. They sent me the policy by email. I had to look for it, and I printed it out at home. They were more than pleasant. They answered all my questions, and were specific. They offered help if I needed it, any questions. That's why I called them back and went to them because I like good customer service and they gave excellent service. When I called back and talked to a supervisor, he also was very nice. He said he would forward my message to Andrew, thanking him for his service and time. And he explained everything thoroughly. I had a couple of other questions. So, everything was good.

I have a son and I live on his property in a camper, a fifth wheel. If something were to happen to the vehicle, I wanted to have a backup so that I could get my vehicle taken care of. I work at Dollar General and I have my Social Security. But I don't have a lot of money coming in right now. Steve helped me get set up with Endurance and he was a very sweet man. He took his time with me and explained everything quite well about their product. He was very professional but very personable. It's funny how when you're talking to people, you build a relationship with them. He seemed experienced at what he was doin and he didn't leave anything out that I could tell. I was quite satisfied with the service in that direction.

Full of it! They will make any excuse to not pay for what they do cover. Do NOT recommend!! Policy states covered parts and they refused to cover them. They refused to speak to the shop owner when asked to reconsider the denied claim.

I have had no claims so I cannot give an opinion. If I do have any I will be sure to let you know at that time. I have been impress with KEnya who helped me get signed up and is sending me a printed contract form. Sincerely Christine **.

I purchased a contract with Endurance on a rebuilt 2021 Ford Explorer. I thought it was amazing that if you didn't use the contract and you got to the end of it, you can cancel and receive your money back. However, in June, my credit card expired and they sent me three Emails which got sorted into other places other than my inbox so I never saw them. At that point, they went ahead and sent me a cancellation notice by mail saying that I could resign back up. However, they will not let you back policy. I have health issues issues is why I put things on auto pay and they claim they made a call, but when ask if they left a message, I never got an answer.

The signup process at Endurance was good and very easy. Sherry was the bomb. My experience was quick, easy and inexpensive.

My policy with my vehicle was expiring. Endurance called me, and they were cheaper. They got good customer service and a good price as well. However, my vehicle's been sitting down at the shop for a couple of weeks. I'm still waiting for my claim to be approved.

My sister and brother-in-law have used Endurance for a couple of years and they've been very pleased with them. I signed up as well and though the process took a little longer than I anticipated, it was very pleasant. The young lady that did the application for me was very nice.

I was going through the internet and saw something that posed a question. I called Endurance, and my sign-up experience was good. The guy was very nice and easy to talk to. So far, I haven't used it, but it seems it's gonna be good.

We bought a used vehicle and wanted to have peace of mind. I read the reviews on Endurance, and they were a 9 out of 10. I had a good experience signing up with them. The reps were very knowledgeable and they use Endurance themselves.

At first, the rep at Endurance told me he couldn't help me because the vehicle had too many miles. But two days later, somebody called and I went with it. They were very helpful, informative, and clear with everything. Sometimes you got questions right away, sometimes not. But they gave all the information to find out that information later on. The price is not terrible. You're gonna pay $5,000 by the time it's finished. But that could be the price of a motor or transmission or whatever the case may be.

I liked what Endurance had to offer and the gentleman was nice so it all worked out. He helped me with a lot and the coverage was what I was looking for. They also sent me an email about it. I'm very satisfied.

I enjoyed my time with the representative that spoke to me. He explained more than I could absorb. I am in my 70's and need my paperwork to refer to but it has not come yet. He said it would be up to 2 weeks. Something came on the internet that would not let me copy it when I clicked on it. I will be glad when my official paperwork comes, and I can see just what I have in writing. If it can be sent it would be better for me. I can't work the computer very well to get it to get the code and get back to the previous page to finish. I think I got my money's worth and am happy though.

Signing up with Endurance was fine. I just hope it's legitimate because it's gonna cost me a couple of hundred a month. I'm still not sure where I send the money, but I figured somebody would let me know.

Endurance covers my F-150 pickup truck. I had a very pleasant experience with the rep I spoke with during sign-up. Their knowledge was great.

Everything went smooth with getting on board Endurance Auto Warranty. The customer service was great. It was explainable on everything that I needed to know. I asked if they covered, and they covered everything that I asked for.

Endurance Auto Warranty had the best option. They said after I applied, I had to wait a month before I can file a claim if something happened. And now, by me just being behind, they said I had to wait. If something happened, I had to wait until I catch my payment up to file a claim.

The company employs very respectable and knowledgeable representatives. The process was easy and I was provided great detail. My call was forwarded to Izzy who was extremely patient and understanding.

The young lady from Endurance was very nice and the sign-up process was cool, quick and easy.

The car had been under warranty with Endurance prior to my purchase and the car dealership recommended them and provided me with the contact information. The salesman was wonderful. He explained the coverage spot on. I took the car in for servicing to an auto mechanic that was recommended by Endurance and the coverage was great as well as the rep’s customer service skills. I had just purchased the car so I was very unfamiliar with how things worked with it and he helped navigate me through some of that process. He needed me to give him the mileage and I couldn't get to the mileage. I took my phone to the car and he walked me through it. It was a good experience and I've already made recommendations to a couple of other people I know.

I called CarShield first and after I talked to them, I preferred Endurance. They were straightforward and I was impressed with their level of professionalism. You have to put 1000 miles on the vehicle, which on my truck, I've already put. I like that Endurance didn't charge you for the waiting period. So, you didn't pay for a warranty when you weren't getting it. The price was commensurate with CarShield. They were within $20 of each other. But CarShield didn't cover all kinds of electrical items and inside like power seats, which my truck has. So, Endurance seems to cover a lot more and they change your oil because they wanna make sure your engine is maintained properly. They pay for three oil changes a year and my waiting time is up next week so I was gonna exercise my right to free oil change. We’ll see if they do what they said they would do.

The extended warranty ran out on my 2016 Chevy Silverado and I'm not mechanically inclined so I wanted some backup. I called two different insurance warranty people and Endurance walked me through the benefits of their company compared to others. The sign-up process was fairly routine. Whatever they did was okay to me.

I bought my truck in April 2021 and we moved from Michigan. I had to put a lot of miles on it and the warranty expired. I had to have my air conditioner compressor replaced for 1,400 and some bucks so I decided I needed some more coverage. I tried Ox and the reviews were bad, and Endurance was a little bit cheaper than CarShield. The customer service was medium when I bought the policy from Endurance. It was nothing bad or extra good.

The signup process was no problem for me and it was easy. It's for my 2021 Toyota Venza and I got the same coverage I had with the manufacturer’s warranty. But I haven't gotten anything from them other than talking to them over the phone and them signing me up and I'm waiting.

I just got helped by Amber, she was the first person and she was awesome. Good customer care skills. She was pleasant to talk to. Down to earth and genuinely left me with the impression. She cared. The second person Drea she was super awesome as well. Very polite. Courteous. Respectful. Down to earth. Very attentive and gave me the same impression that she genuinely cared to help me out. I think they live by the Golden Rule treat others as you would have them treat you. Secondly I was satisfied with the service that has been offered. Hopefully I don't have to really use it but it's there if I need it. Thank you. You guys have a good day. Stay safe. God bless you!

I was looking at the commercials and I decided I wanted to go with Endurance. They didn't harass me and I made my payment and everything was fine. Also, they told me if I need anything, they're right there. The rep explained what the warranty was gonna be placed and my husband was satisfied.

Endurance made a random phone call to us and it happened to be at the right time. We had been with Endurance before at one point but because of financial strains, we had to drop them. When they called, we were in the right spot to be able to reinitiate service. We discussed what we felt we could afford and they were able to accommodate it. Signing up went pretty good.

I bought a vehicle from individual and since I bought from a person I was told to buy auto warranty like on T.V so I called around and I purchased one then Endurance called me about beating the price so I cancelled other and went with them and they know I just bought the vehicle! Unfortunately after some months my vehicle started to malfunction and ended up in the shop so the problem was transmission and then the hurricane came and shop had no power or internet so I rented a vehicle to go to work and back so shop is finally up with power and internet and called in for the warranty and this is 3 weeks into the rental and endurance ends up asking me for a bill of sale so I send them a bill of sale that the original owner sent to me because the original bill of sale was in the vehicle and they left window open and got all soaking wet and ruined so then they tell me they won’t accept the bill of sale because it was handwritten.

I researched online a variety of different companies and I found Endurance to be the best. I liked their coverage and their price. I made the purchase last month. Their customer service has been fine.

Endurance was the first company I came across and I liked the things that they were offering. I was satisfied and at this moment, I have no complaints.

I had an Endurance policy on my Ford Explorer and when I traded that vehicle in and got my truck, I contacted them and asked if I could transfer the policy over. They told me I couldn't do it, so I got another policy for my truck. The guy who signed me up was pleasant and knowledgeable. He explained to me the coverage and the benefits of the warranty. It's an 84-month policy and it expires on the 12th of September 2031. I would recommend Endurance.

I've always had extended coverage. If something breaks down, I'm gonna like to fix it. I was with Ford, but my plan is almost over. I was reading the reviews of Endurance and they were positive. So I made a phone call. My signup experience with Endurance was easy. It wasn't pushy, it was mellow. The rep was good and knowledgeable, too. I have a $50 deductible with Ford, which I understand was hard to get. I have a $100 deductible with Endurance, but I also wanted to make sure I could bring it to my Ford dealer. I don't want any hassles. They fix it, they call it in, and it's approved.

Signing up over the phone with Endurance was easy. They were nice and they knew things. I've got a hybrid. I need to know if my electrical is covered under that too. But the rep never went into everything that was covered. Their rate is also not horribly high, but higher than what I was thinking at first.

Purchasing Endurance was very simple and easy. Their cost is fair, too.

The sign-up process at Endurance was good. I like it. However, I thought Endurance did not use a third party like Mepco, but they do like a lot of people. I thought I'd be making my payments directly to Endurance, but I have to make it to Mepco. But overall, for what they offer, it's worth the money.

The service agent was great, really helpful, helped find a great deal for us. Will highly recommend to my Family and Friends. The price for the warranty was good and the way it is done with the time I think is a great idea. Thanks for the help, again will recommend to anyone interested.

I signed up recently with Endurance. It was a little bit more expensive than the other ones I had been looking at. But the gal who was my representative on the phone was nice and helpful.

My purchasing experience with Endurance was very good. The rep went over everything and explained everything to me and how to use it. I got whatever discounts I could with my husband being in the military and me being a senior. I really enjoyed it. It surely has paid off for me 'cause I've had several things go wrong with my vehicle. And even the lady that works at the shop that I take my car to said that the warranty company is so easy to work with. My last claim was for my air conditioner. Something went out of my air conditioner and my claim experience was easy and it took just a few hours.

My experience with Endurance has been fine, so far. It'll be a month on the 7th that I've had them. The sign-up was great and the rep handled everything very well.

My Endurance policy goes into effect on September 14th and I have to put X amount of miles on the car. But I haven't received my policy yet. I checked around and everyone said that they are one of the best companies to go for. I've got the bumper-to-bumper policy and they told me I was totally covered on everything, even tires. Previously, I had an experience with Hyundai and this insurance man that they had there. They sold me a policy for four years which they said was bumper to bumper. But when I brought my car in to have it serviced, the agent said that I wasn't covered. So, Hyundai ended up picking up a $1,400 tab, then they gave me almost $2,000 back on a policy that cost me $2,700. So this time, I want to read the policy to make sure that everything is kosher.

I worked with Matt when I signed up with Endurance and he was very helpful. I got my 2019 Ford Edge covered and Matt went over everything about the warranty, from top to bottom. He also told me that there was a 30-day grace period to make sure that there were no pre-existing issues. It was a good and easy sign-up.

I've got a car that would be expensive to maintain if I had to buy parts. It's a Corvette, and I don't use it that much, but parts are rather expensive for it. I signed up with Endurance and it was easy. The rep did a good job. She was knowledgeable and knew what the product was.

If I could give 0 stars I would! When buying my policy I was told everything was covered on my 2019 Kia except for some hoses and gaskets. Took it to the shop and the air compressor valve on the air conditioner was out. Endurance refused to pay for the $989 part. Called the claim line 4 times with a promise of a call back. No one ever called back. It took me over an hour to cancel my policy. I will NEVER buy Endurance again. Buyer beware!!!!

Winston was nice to deal with. He explained the coverage fairly well. He did not mention MEPCO. I don't trust anyone who does not mention 3rd party payers. I received an email from MEPCO asking for payment information. I DO NOT TRUST COMPUTERS!!! I got ticked off after being swindled into having to pay $ 132 / month and then having another company wanting my personal information. I gave my information to your company already. You already deducted $ 132 from my account. What gives. Not very happy!

I called Endurance and they explained the policy to me. They gave me something that I needed and I went with it. There was a small misunderstanding. They called me back twice and asked me about the mileage. I don't know if it was a robocall but it kept asking me that I needed to update my mileage. Other than that, the experience was spot-on.

I had another car warranty company and the monthly rate seemed cheap, but they didn't pay for diagnostic of what was wrong and that was $250 a pop and they also didn't pay the tax, and I still had to pay my deductible. I figured it out and found if I broke down the monthly payment for Endurance it was cheaper for the term of the policy than my old company, not to mention I will no longer be paying a diagnostic fee or taxes. That's right with Endurance, all I pay is my deductible. Endurance is a far better deal.

I spoke with Desmond **. He was very helpful explaining things to me where I could understand them. As far as I know right now Endurance is OK. I have not had a chance to use them. My 30 days is not up and there’s nothing wrong with my car so hopefully I won’t need it anytime soon.

This company managed to sway my otherwise skeptic nature. I should have listened to myself because this auto warranty company absolutely STINKS! They are only open to their customers M-F 8-5. Really? Warranty needs don't occur on the weekend? They will rip you off on a weekend, but that's it. Can't log in to see my actual contract. All I'm shown is a type of coverage that's not even listed as an option. Don't know all the details because they fail to provide them, even when you're logged into your account. Expensive as HE_@# with horrible customer service. More like NO customer service. What's covered? I read some crap when I signed up, now it's nowhere to be found. Can't call, it's the weekend. My bank is open Saturday so I'll call them and cancel this garbage. DO NOT BUY THIS COMPANY'S SERVICES!!

The lady that helped me with getting my lost contract booklet replaced was very helpful and efficient in getting a new booklet headed my way and also helped me do a change of address. I really appreciate the kind words and helpful attitude as I didn't know how to proceed without my booklet in hand.

My experience with my customer care Rep. Antoinette was AWESOME. She was very knowledgeable, kind, and very patient. She went above and beyond to understand and solve my issues. Keep up the Great Customer Service...Antoinette.

I was skeptical about getting a plan, but I made the call to at least hear what they had to say, and if I decided to get a warranty, was I making the right choice. The representative I spoke to made me feel at ease, she answered all my questions, was so nice and patient during the process. And I came away knowing I had made the right choice, I got a warranty! I feel more at ease knowing my car will be taken care of if the need arises.

Really enjoyed my sign-up session with Dustin **. He is ultra-personable, straight-talking, and I definitely felt he was taking good, honest care of me as we discussed the best plan for me and its cost. Felt like we had known each other and trusted each other for years. I hope and suspect he is rated as one of your best and most productive employees.