Endurance Warranty Reviews

I filled out for OxCarCare on the internet, and Endurance Warranty called me. Ox never did. Endurance's rep was great. He answered all my questions and handled it well. Everything about the coverage was up to me.

I got an email on Endurance Warranty and answered all the questions. I had a representative call me the next day and we set it up. She was nice, well-informed on everything, and told me everything the warranty does and doesn't do. That was a good conversation. She could talk to me and she answered all my questions. She was very good. The main component is what I want covered because they are expensive. I plan on keeping the truck for a while. I stuck new tires on it, so it’s good. It has 60,000 miles on it. I bought it new. So, I'm keeping it. I like it. Go for it. It's gonna be great.

My sister used Endurance Warranty before. They were good. Signing up with them was easy. Towards the end, they had to go over a lot of information but that's because it's mandatory, but it wasn't too much. I got the highest coverage and the price is fine. I'll be able to make a claim after 30 days.

The car broke down and I couldn’t drive it, and my other company took forever to pay. After they finally paid half, I told them straight out that I was getting out and finding another company. I was out for a while, and later, I was going through some things in my car to get rid of when I ran across the book from Endurance. I decided to go back to Endurance because they were very nice to me and paid me like they were supposed to. They didn’t make me wait that long to get the car back because I didn’t have any other way of getting around. I'm in Baton Rouge, and the person who waited on me was from Louisiana. So, we had a nice interview.

I’ve had Toco Warranty for three years and if I have an insurance company and I need a claim, I wanna be able to get ahold of somebody. I couldn't even find the phone number for Toco, so I got the insurance at Endurance. I got rid of my other company and they called me a week ago, and they wanted to know if I wanted to go back to them, and I told them I already have coverage. Working with Endurance has been easy so far. The rep was understanding and knew what I was going through. So, he was quite a bit of help to me. Endurance was a little bit more expensive, but there were some things in it that weren't included in my other warranty. Getting signed up with Endurance is a plus.

I saw Endurance on a Google search and they had good reviews online. When I signed up, the rep was very nice and helpful. I’d recommend it.

I've been getting a series of letters suggesting Endurance Auto Warranty. My car is high mileage, but I don't want to sell it because I like it. I've started to shift some of my service to a private garage that has an excellent reputation here in Huntsville, and I called them and they said Endurance was the only people they were willing to work with. Endurance was top-notch and was given a high recommendation.

The warranty on my car expired and I decided to contact Endurance. I received a little flyer in the mail before from them. The rep explained everything about the program and it seemed like he knew exactly what he was talking about. His customer service was good. I got the full coverage and the price was decent. But I never received my paperwork in the mail and I tried to call them today.

I saw Endurance on Facebook and it was rated the number one coverage, which caught my interest. Signing up was a good experience and the rep was equally good. He said the program will start after 1000 miles or one month. Getting this warranty is important, as this might be my last vehicle.

I was with Endurance before and went back to them since they’re a popular brand. The rep was fast when she set up the warranty. It’s expensive but Endurance is excellent.

I looked at more than one company and I tried to feel them out and see which one would work best. I knew about Endurance from TV commercials and decided to sign up with them. We messed up on the policy due to the wrong VIN and the rep worked on it, and I didn’t lose my money. He was great. He had to redo everything and he didn't make me feel like I was stupid. He did a good job of it. I have to call back on Monday and get my other contract straightened out, but I have all the information with me. So far, everything’s been good. I haven’t had any problems with anything I’ve owned. And Endurance paid for some electronics, which nobody else would pay for.

The guy helped sign me up and he was easy to deal with. He explained everything from A to Z. Endurance sent me the form of what the warranty covers. I just made the first payment and the next one is on July 18th.

The signup process with Endurance was fairly easy and I was impressed with the rep’s knowledge about everything. He was able to explain it all in a good way. We've had Endurance before, and we had one claim, and it went smoothly. The mechanic shop handled everything. It was great. I've recommended Endurance to someone.

We had another vehicle that went down and we weren’t driving it. When we purchased another one, I was thinking that if mine goes out, I’m going to need some help. So I needed coverage. I had coverage before, but I decided to change over to Endurance and try their program. I looked at two companies and got information, and the price range with Endurance was reasonable and the rep explained everything well. It’s been good so far because I haven’t had any problems. Hopefully, they stand by their product.

I see Endurance advertised on TV all the time and I reached out to them to see what it was gonna cost a month. When I decided to sign up, the experience was excellent. I was very happy with it. The guy, Ryan, was cool, and the woman I talked to was very nice. Both my vehicles have 121,000 miles on it and they've been fine so far. But you never know in another 20,000 miles. The only thing is, I signed up on June 17th and I haven't received any paperwork.

I had an auto warranty from another company several years ago and it came in handy. It is very nice to have and I was interested in getting another one. I checked several companies to see what they covered and the cost, and I ended up with Endurance. Setting up was user-friendly and the only thing I didn’t like was the reps were trying to get me to purchase an additional home warranty.

When I signed up with Endurance, I was very impressed with the reps who helped me. They educated me by showing me little points that I overlooked when I was doing the policy and they were telling me how grateful they were that I continued my service with them. They do wonderful work and give good advice. They come and check with you, make you feel comfortable, and offer you coffee. The coverage is also very good. I like Endurance and I was very pleased with what they did. The work was very good and I was very satisfied.

No stars for me. I put in my first claim for a front differential for my vehicle. It has been in the garage almost a month because they apparently didn't like the quote from the dealership. And still waiting no calls from endurance to give me any kind of updates. Called today was on hold for 20min gave up and hung up. Also read the fine print of your contact.

After paying 2 years trying to get claim buy was denied quickly and rudely. I took about 4 hrs to get alive person. Although part claimed was covered in policy. Quickly was denied based on their small clause if exception. NO Inspection was set. The rep and the supervisor said nothing they can do to help.

I take very good care of my car, I purchased Endurance for breakdown protection, I have filed 3 claims in 2 years, all denied, they always find something to deny. I see no benefit. I’m cancelling. I quit them. I could have paid my own repair for what I have paid them in 2 years. First claim; seat module- Denied. Second claim: oil pan leak- Denied. 3rd claim: radiator leak- Denied. Where is the advantage??

Their claim process is arduous and very difficult to get through either on the phone which they keep you on hold for extended period times like over an hour or online which you need to have very specific codes from the repair shop or car dealership. The car dealership I worked with did not want to process the claim since it takes so long through Endurance system and I had to do it myself at the dealership. They actually have a printed sign at the service desk saying they recommend not using this company because of the claim process and how many things get denied. I tried to claims initially were accepted but then eventually denied.

Great experience with your customer service rep. Rodney. He was kind, courteous and very helpful in re-establishing my payment method and answering my questions regarding specifics on my policy coverages. Very satisfied. Thank you!

Warranty should be comprehensive when it comes to hydraulic components on our warranted vehicles. If my right side brake caliper is determined to be bad, the general consensus in the maintenance industry due to physics is both calipers SHOULD be replaced... NOT just the passenger side. Same goes for components such as hydraulic struts; when one side is deemed bad, it's imperative that the other side gets changed out at the same time. This is a SAFETY issue in that we have an imbalance between two hydraulic components that could cause an accident.

I had a good experience signing up with Endurance when I purchased my vehicle. Everything worked out well until I took my car in for service within seven days to have everything checked out. There were codes on the vehicle when I received it, and one of the codes was brake fluid. The brake fluid needed to be drained and replaced, and when I took it to Firestone, an in-network dealership, Endurance would not cover the fluid. They stated that it was a maintenance item. I agree with that, but I’ve only had the car for six days. There were no codes that came up after, and the brake notification had not been reset when I got the car. So they reset that and the vehicle code. The third code was the brake fluid, and it was not taken care of. I had to pay out of pocket to have it drained and replaced, which I was not expecting, and I was not happy that Endurance would not cover that.

I had a policy with the Mercedes Benz that expired and I have another year on my car loan.  I was looking around, and Endurance had good reviews, so I went with them. The sales rep seemed good. He explained the different programs, and explained everything to me. The coverage also is a little bit better compared to my old one 'cause of the co-pay. I also like that I can take my car anywhere, even to the dealership.

The salesman of the first company I purchased an extended warranty from lied to me about the coverage. I saw Endurance Auto Warranty on the TV, so I did some research on them and I found that they cover the things that the other company said they covered but didn't. So, I got rid of the Premier and took Endurance instead. Signing up was easy and the gentleman I worked with was very straightforward. He told me what it was covering and what it wasn't. I'm happy with everything. We haven't used the warranty yet, but we'll see what happens in the future.

My signup process at Endurance went great. The salesperson was great too. I liked the plan options they offered. I was also gonna call them today, my truck went down.

I saw Endurance on TV and a friend of mine has them. The rep was nice when I signed up and I felt good about him. I was impressed with his knowledge. I enjoyed signing up with Endurance and the price was good. The deductible is great, though I haven't had a chance to use it to see how good it really is.

The signup process was easy. I got everything covered under bumper-to-bumper and I appreciated how the rep explained the policy and what I would be looking at. It was a struggle to get the price down to what I could afford because I wasn't even looking to buy any that day and I was just checking on it, but the rep made it possible, so I went with it. I haven't been on the policy a month, but I would recommend Endurance Auto Warranty to somebody.

I liked what I heard about Endurance on the TV. I decided to try them out and their customer service has been excellent.

I heard about Endurance from my son. I went with them and their customer service has been very good and helpful.

Do not buy a warranty policy from Endurance. I was paying $225 a month for my BMW, and after six months, my car broke down and they didn’t want to cover anything but the tow! I would highly recommend saving your money and going with anyone else, they were terrible and didn’t want to cover anything of my vehicle issues that the warranty so-called covered. DO NOT WASTE YOUR TIME OR MONEY! SCAMMERS AND TOTAL RIPOFF! I also had to pay for the diagnostic out of pocket!

I got an email from Endurance Auto Warranty a while back. I called somewhere else and didn't like what they cover, so I said I would give Endurance Auto Warranty a try. Their sales representative was fantastic.

If I could leave a zero I would! DO NOT PURCHASE THIS WARRANTY! They always find a way NOT to cover something! My alternator went out and caused my new battery to fail and the regular battery warranty won't cover it because it was caused by the alternator. Not only that the BMW dealership won’t put in an aftermarket alternator and of course although the alternator is covered it’s only 1/2 the price of the OEM part. I’ve never made a claim and had this warranty for 4 years. Worse company ever!

I wanted to begin by stating that my experience began with a great deal of stress anxiety and frustration. My particular need was a billing conflict. However, I was Blessed to have the pleasure; expressed in gratitude to be put in the hands of account specialist Marquita **.💯 The resolution took a great amount of patience on my end as I'd been seeking resolution for over a week.🙁 Marquita to the rescue!!! Thank you Marquita for your patience, customer care and professionalism.💯 Most Sincerely, David S.

I found Endurance through a TV commercial and they had a better price. The rep that contacted me did a great job explaining everything. It was all clear and understandable, and the purchase process was wonderful.

I was mislead with this entire contract, only to pay two months on a plan that never had intentions on covering me. I wouldn’t recommend this company to anyone. I spoke to one person that helped me once I cancelled. He was a guy because the lady I spoke with told me one thing but it wasn’t that at all what she was stating.

From prior experience with used vehicles, I found that it's necessary to have an auto warranty. I have been under another company, but one of my friends have Endurance and she said. "Do them. Go with them." I trust her judgment, so I signed up for the full coverage over the phone and the representative had excellent customer service. He was very patient. I gave him things that I was looking for as far as in a warranty, and he gave me a great response back. I would tell people to go for Endurance.

I had Endurance on a Nissan I used to own. I signed up with them again, and the experience was very rewarding to me. The representative I dealt with was very professional. Coming back as a customer, he told me about a lot of perks I had that I didn't even know. Some of the perks he mentioned was the waiver of the $29 application fee and a reduction in the months I have to pay. He was very knowledgeable. I would tell others to get Endurance.

I Googled car warranties and came across Endurance. The sales rep was informative, helpful and knowledgeable, and he helped me get a good rate. He was great and the coverage met my expectations.

The warranty on my car had expired and I didn't like the price for a two-year program with Honda. I researched and found that Endurance was a good company, and I went with it. Signing up was a very simple process and the cost seemed quite reasonable. So, I'm happy with it. I'm just hoping that when I do have a claim, everything goes well. Based on everything I've seen, a lot of people have not had problems.

I was working out of town in Virginia and came across the TV ad for Endurance. I travel for work and go back and forth upstate and downstate to different grocery stores, so I needed something to help me out with, in case I had any major motor issues. The signup process was easy and worth the while. The rep was very patient and explained everything detail-wise. He sounded like a nice fellow.

The Endurance sales rep that Initially did the sale was very good. The experience was professional. The sales pitch was very good, but then when I started looking at their reviews, it makes me nervous because I felt like I did enough research, but then I find reviews in a lot of different places, and there are some red flags.

I have a Ford F-350. It's my first Ford and I'm scared. I see Ford just breaking down and I know it's getting costly. I wanted to make sure I'd be covered and I found Endurance through the car dealership. It was a pass under the desk, so I didn't get the coverage at the time. I said, "Hey, what do you guys think about this coverage? Did anybody use it?" I listened to what they had to say, then I still did a couple of reviews myself. I said, "Yeah, they got nothing but good reviews, I'd give them a shot."

The gentleman from Endurance who helped me renew was absolutely helpful. He was great. I enjoyed him a lot. He managed to get a discount on what I paid monthly, which I was grateful towards, and the deductible where I have to pay is a bit cheaper than what I normally would. He extended every courtesy. I hope I never have to actually use it. But it was a perfect welcome back into Endurance.

My experience with Endurance was great. I was already with Endurance with the car I had before. I was with them for six years, and then I got rid of my car and got another car, so I went right back with the same company that was true and good to me. I've only had to use them twice through the six years that I had with the other car, but they were very professional. Anytime I called to ask questions to find out what was covered, they were very professional. I said I'm gonna stick with what I know that's good and what's best for me. I didn't go fishing around and I went right back to what's good. The rep I worked with was very professional. He covered everything, so much that I really didn't have any questions. The whole process was good. The app is wonderful too. I love Endurance. They stand behind everything that they said. I would recommend them. My sister signed up with them as well.

I signed up with Endurance through the phone and it was easy. I got the Superior coverage.

What made me interested in a protection plan is I had one with my car company, but then they told me they didn't do it anymore, because I had too many miles. I asked Webb Chevrolet what warranty company did they use. They said they did Endurance and Ally. I have read about Endurance, and it kept coming up on my phone. I decided to go with Endurance ‘cause they said they take them and they’re good.

I just bought a used car and I decided I should get some coverage on it. I wanted peace of mind. When I initially talked to Endurance’s sales rep, he said a couple of flags came up on Nissan Altima SV, the model I have. It only has 40,000 miles on it. They asked me a couple of questions. I had to go talk to the underwriter and the underwriter said to go for it. The car didn't have a problem when I was driving it. But they were the ones that said that red flags came up on two items, the wiring harness for the lights and the transmission. I said, "There's no problem in either." There were no issues. I bought it from a dealer. They did a thorough inspection on it and it had a clean Carfax.

Kelsey, the customer service agent was superb, addressing all three of my concerns in a professional, timely and very importantly, friendly manner. I was fully satisfied with the outcome and appreciated her intersection of her own personality into our conversation.

I am so happy with my customer service contact today! Woman that assisted me on the phone was personable, friendly, and a delight to speak with! She changed my payment information and took my payment.

I'm pleased with my experience. I no longer have my vehicle. Unfortunately, I won't be able to keep this policy, but in the near future, if needed, I will start again. The warranties are very affordable in the customer service. It's remarkable. Thank you..

I figured since my truck is as old as it is, I needed to get coverage before I had a breakdown. I called Endurance Auto Warranty and got a quote. The coverage covered everything I was looking for, so I went for it.

Endurance Auto Warranty sent me a letter and I wanted to find out how much the coverage would cost. The sales reps I dealt with were excellent. They were very professional and they explained things to me, and I understood. I didn't think the coverage was gonna cost quite that much, but to me, it's worth it because I've got a nice car. It's nine years old, but it's only got 64,000 miles on it and it's in perfect shape. It's been kept in the garage and every single night, I do all the maintenance. I’m always changing the oil on time.

My car just turned 10 years old, and it's a very nice car. I wanna try and keep it as long as I can, and it just went a little bit over 100,000 miles. I thought I'd give Endurance a try. I've heard a lot of their commercials and I even went to do research. The Endurance lady I interacted with was extremely pleasant, professional, and she took the time to read the whole thing of which are covered. She was quite knowledgeable, and she seemed like she enjoys her job. If they come out and do all the things she says they do, I will probably be a member for a long time.

I got 250,000 miles on my truck, and I'm starting to get worried. I saw Endurance on the TV. I liked their rating and that they stand by everything. When I signed up with them, I worked with a gentleman on the phone, and it went very smooth. It was a very easy experience.

Signing up with Endurance was fine. The sales guy was really helpful. However, I have my car in the dealership right now and I'm still waiting for the dealership to do their job. I told the guy, “I'm putting the vehicle in the shop right now because I'm getting my injectors replaced on it.” When the guy replaced the injectors, he came back and said I got a lifter out too. I told him I didn't think the lifters were bad. If they were, then I'm gonna let them call Endurance. He called me back a little while later, and said, “By the way, was your window going up and down on the driver's side?” I said, “Yeah, it was. What did you do to it?” He said it's not working. I told him they need to fix that too. It's going on for two weeks that car's been sitting there. I haven't had the opportunity to call Endurance yet. I will be taking the car to a different dealership tomorrow if they don't show me some signs that they're working on it.

No Stars Buyer Beware, fraudulent expectations, please find another Company with a Better Plan. I was fed false information, telling me my policy with the warranty Company I initially purchased with my car was expiring. This was not true. My existing warranty with my car loan holder is intact until 2026. Endurance misled me and began to filter money out of my account after I called numerous times asking them to terminate the Endurance policy they ignored my request. Save yourself a lot of hassle and money. Look for a more reputable Company. Please, Consumer Beware!!!!!

I signed up on the 17th of June and I received a couple of emails, but not the contract. The process was okay. But I called the rep back about a week ago because I couldn’t figure out why I’m only being covered for a little more than 40,000 miles. He told me he's taking the car as new from 0 and it doesn't add up to me that I'm not gonna have a coverage of 80,000 miles. He told me that I could ask the service department if I wanted more time. But we agreed to it, and I’m not going to pry them off for it. Maybe later on, I'll do that.

I had my Buick Encore covered by Endurance. When I was signing up, I worked with a representative who was very polite, knew what he was talking about, and explained everything to me. Overall, I had good luck with the people I talked to. Endurance is the one to call. They're the first company I checked with, and I was happy with what they had to tell me, so I went with them.

When I bought my Jeep, I had a standard warranty with it. Then I got a letter telling me that it already expired because I completed five years. I started to look at the Endurance and when I put my name on the internet, right away somebody called me. We talked and at first, I told their rep that I couldn't sign with them and that I needed to call my dealer to know if their company was legit. He stayed online, waited for me when I called my dealer. They said Endurance was good, so why I signed with them. It was easy and they sent me a policy. They gave me a set package and I'm very satisfied with it.

I have a warranty on my vehicles and one was getting ready to go out. So, I got it up, but the premium was steep. At the time, Endurance had been trying to get ahold of me for almost a year and a half, so I figured I'd give them a chance on it. Another reason why I went with them was because of how their reps acted professionally. They were very helpful and I liked the respect that they give to the clients about the company. I'd tell my friends to go for Endurance. I'm 70 years old almost and I'm old school. I've been a pretty good judge of character on people.

The rep was very helpful in explaining to me the product and the options. I signed up with Endurance partly because of the age of my vehicle and partly because of my impression of the reputation of the company. Also, I have a Jeep and I knew that the dealer near my home accepted Endurance.

Endurance was amazing and they offer good customer service. The rep who helped me sign up was very well-spoken and understanding. Everything was well taken care of and the price was very reasonable.

So, when I lost my warranty through the dealership, I looked up on getting an extended warranty just to be comfortable. I called up Endurance and my call was sent over to Lance. He was very informative and easy to get along with. I thought he was cool and Endurance had to be a good company, so I signed up with them. I liked the way he explained everything from start to end and things worked out pretty well. But then I got rid of the car and canceled out the warranty. Recently, I bought another car and it didn't have a warranty. So, I signed up with Endurance again. It gives me peace of mind to have it. The rep who assisted me was very good. He told me how everything was going to go and explained it. I was happy with the process and I'd tell my friends to sign up as well if they need insurance.

Endurance was the first one I dealt with outside of CarShield and all the rest. The customer service reps were very professional and they deserve an A+ from me.

I was searching for options for protection on the vehicle that I just purchased, and I was just getting a quote from the Endurance rep. It was just a good deal, so I went with them. He gave me a lot of incentives for signing up that day. He was a good salesman. I had a good experience.

My claim was denied due to the adjuster not approving a complete transmission replacement vice a torque converter. The vehicle is still having the same problem and is still in the shop. I will not only sue, but will also contact my local investigative reporter to look into the matter. This is a complete shamble, and I was recommended by someone who has had no problems with your service. ALL my maintenance has been kept up.

I Had to cancel my contract and the agent made the process painless. I was surprised by the empathy I received. The reason I was canceling was due to the unexpected loss of the contracted vehicle. This was tough situation but the fast and efficient treatment tethered with respect was very helpful.

Endurance is the worse extended warranty company out right now. Customers service has you on hold for an average of 48 minutes. I took my 2019 Chevy Tahoe to a Chevy dealership service center because my transmission burnt out. The automatic transmission is covered under my warranty. Endurance will not use the repair parts that the dealership had, and instead wanted to ship out aftermarket parts that would have taken an additional 6 days to get to the service center and then won’t release payment to the service center until they received the broken transmission even after a claims adjuster already came out to confirm, take pictures and assess the damage to the vehicle.

Sometimes, you can have issues with your car, and it's better to be covered than uncovered. I went with Endurance and the rep who worked with me gave me a good service. They also have a better price compared to others. So far, it’s been a good experience.

I temporarily signed up extended warranty for my daughter’s car. Talked to Lavar **. Good guy but I made him aware I may need to cancel if my daughter’s car already purchased elsewhere. As she did, I called to cancel for full refund as they digit not the activation fee of 29.00!, sad a company does that to consumers. I would never go with this company because of hidden no refund fees!!! Too bad for them.

The customer service is top notch. I was guided through very thoroughly. Staff was courteous and professional. I will recommend Endurance to family and friends. The cost will be well worth it hopefully.

I haven't placed a claim yet, but as of the moment each representative has answered all my questions and Devon has provided excellent customer service. Pricing is ok. Most dealership accept them so that gives me a peace of mind

I wanted to save money in the long run, which was why I looked into an auto warranty with Endurance. It’s a little expensive but it’s alright. They have a decent customer service.

I have followed what they needed except the business that I had the coolant flush done over a year before I signed up with the owner closed the shop due to Cancer and back injury. I CANNOT reach the gentleman. Plus, their own hired inspector agreed with CarFix in Knoxville that my claim is legit and should be fixed. Endurance is denying and close my case without even notifying me that they denying it for no reason other they refused to uphold their end of the agreement. I used their own certified repair that is 45 miles away from my home and town. I do not have a car to take my mother who is soon to be 91 around. I am now without a car. This is fraud and also they are frauding thousands for doing this. They are misleading, falsifying what they say on tv too.

I never put a claim for 10 years with Ford but they keep going up 80, 90, 100, 145. So I said, “No." I called Endurance and I talked to this guy and he said, "I'm gonna waive the $29." But he did not waive the $29. But one of the supervisors said, "No, we'll waive it." But he didn't tell me I had to wait one month and put 1,000 miles on the truck. The rep who signed me up needs to be honest with the people who call. Tell them, “This is what we're gonna sell. This is what we have." Don't try to force them to sign up and then they don't use it or they don't need it. Don't lie to them just because you wanna make a sale. That doesn't help, especially the elderly.

I would never encourage anyone to get warranty from this company. I have been paying my monthly coverage for over 2 years, not one claims until now. My check engine light came on in my Audi Q8 2019. Took it to the dealer. Found out it was a water pump issue. They contacted Endurance, all parts and labor is covered for this issue that cost $3389. Adjuster came. Checked out the car and said I'm not covered for this claim because I have modifications on the car. The dealer explained to Endurance I had no such things. The car is the same from when I purchased it. To my surprise and theirs I was denied because "MY TIRES WAS UNDER SIZE"!

I bought my car on March 11th, I heard a front rattle on April 1st, (the pads and rotors were missing hardware, so it rattled when I pressed the brake). I paid for it and started my Endurance plan at the end of April. Drop my car off in June, 5k miles later, (the steering rack and pins broke. I heard a rattle when I accelerated and the tire shook). I drove immediately to my mechanic, called Endurance, after days of back and forth it was denied, because apparently any front rattle means it's all the same problem, even though they had the statements showing it was two completely unrelated issues by two different shops. I had to speak to two supervisors to get it overturned (they knew it didn't make sense).

They are the worse. I called to cancel because they always had an excuse as far as paying for the repairs I submitted. I was completely lied to by the person who sold me the policy. In order to cancel they said I had to get a form notarized regarding the mileage. Made no sense because I was cancelling the policy. I did not have to get a form notarized regarding the mileage to start the policy. They took my word and bank account information. They are crooked and liars. Don't trust them. I am looking into how to file a class action suit against them. Requiring a notarized form regarding the mileage to cancel a policy and not to start a policy seems a bit illegal.

I've had six Corvettes and six CNA warranties. CNA is an exceptionally good company. However, my car's only got 64,000 miles on it and Endurance is the only one that does that. I know the program and the product, and I'm very impressed with it. I'm very impressed with the company as well. Endurance is a very good company and I had an exceptionally great experience. The representative was very knowledgeable, precise, polite and answered all my questions.

I've used Endurance before and they were good to me, so I started using them again. My car's not getting any younger and neither am I. The less stress I experience, the better. I called Endurance up and said I wanted to reinstate my plan. They're a good company. They're reliable, reputable and they cover a lot. However, they have a bad communication system, because they sent me something in the mail telling me that I had eight weeks left on my old policy. I thought that was bizarre because that policy was supposed to be cancelled in March.

I was assisted today by Rodney, who would patient, kind and informative on my policy. He explained what would be covered and I'm so happy my policy covers my radiator. This is the 3rd time in 2 years that my Apex Select Plus policy was saved me so much money. I will continue to carry this coverage on any vehicle where there isn't a warranty included. Thank you for the coverage. It's been worth every penny.

Ms. Tabitha ** was very professional and helpful and my overall experience was 5 star. I would recommend Me. Tabitha or anyone with Endurance to my family and friends because I know that they would get the same treatment that I received. I called concerning my policy and Ms. Tabitha ** help me get everything in order and she help me to make sure my payment was processed so that I wouldn't lose my coverage.

Mr ** was very informative. He retrieved information for me in a timely fashion and was very professional and knowledgeable. Was very courteous. Took the time to answer all my questions. Made sure that I was satisfied with his answers.

This business is a complete and total SCAM!!!! Been paying since last September only to have 2 claims denied ASAP. No real explanation and when you try to cancel they re-route you to people who try to save the account and get offended when you tell them the truth about the company they work for!! Do NOT waste your hard earned money on this SCAM of a company. They have a CLASS ACTION LAWSUIT currently pending regarding these practices and I have contacted the law firm to join! If you have been scammed by these charlatans join the suit!!!! If I could leave NEGATIVE STARS I WOULD!!!!

The rep that I talked to was good and the sign up was cool. But when I brought my car in for a minor issue, the mechanic people said Endurance didn't cover it. They said they couldn't fix it. So, I didn't like it.

Endurance is a good thing to have. I got the recommendation to use them from a friend of mine. Signing up was okay except I wasn't aware that the payment was gonna be set up automatically. I was surprised when it was automatically taken out of my account. Also, when I get a text message about the payment, it's not saying Endurance. The cost is pricey to me as well. Other than those, this is my first time getting a warranty and the rep was helpful in explaining the coverage.

I saw the ads on TV and I went on purchasing from Endurance. That went fine, and the customer service I got was great.

I was doing some searching online for extended warranty for a 2014 Corvette that I bought. I knew the car is past its regular warranty life and I did not know a mechanic who can work on it, so it was better safe than sorry because I was going to keep it for a while. The gentleman who called me was very nice and polite, and he explained the Endurance policy and how there were three levels. He was professional, and was engaging in conversation. I felt like I was talking to a friend. He built trust in what he was telling me. I have passed his name and email address on to a friend who signed up a day later.

The purchase process was great, and everybody was very helpful and informative. I’m just happy to have Endurance.

Sign-up with Endurance went fine. I went with them because I do not want a car payment. When I called, the woman was very happy to discuss everything with me, and I was happy with that. They were upfront, kind and honest. I loved her voice, and she was very informative. The price was also very reasonable. I have the superior package, but I was not aware that I could get an upgraded package at the time. So, I did not get the electronic package. I have called them to see if I could do an add-on. But, they haven’t called me back yet to see if that is possible.

I got a letter from Endurance Auto Warranty and at the time, signing up with them sounded like a good idea. But then I had to cancel because of the situation involving my daughter. Other than that, everything was great and I would recommend them.

The rep that I talked to was good. She was relatable and very savvy. She's relatable. She confirmed my thoughts and saying that the policy would be beneficial.

This will be a factual review. I bought an Endurance warranty for my 2015 Ford Fusion. 6 months and 5000 miles later my transmission went. I took it to a Ford dealer for diagnosis, and they called and endurance. Endurance would not pay the entire claim. They said my fusion wasn't worth as much as the transmission. That is absolutely ridiculous when they said they would pay $3950 towards a $6200 repair, I was not happy. Then their one manager Jerry explained that they will never pay out more than a total of what my payments to them would have been.

I've transported my car round trip three times with Montway, and only had one bad experience and it was pretty bad. I'm one of those people that book way in advance. I'm very prepared and organized. I secured a price and it was agreed upon. The ship-out window was very close to my departure date. But at the last minute, to 100% ensure my car would be picked up on time before my flight, Montway wanted an extra $50. At the end of the day, $50 is not that much. But I thought we had almost equivalent of a signed contract, because it was agreed upon and it was scheduled. They also confirmed the amount. So I felt it was kind of threatening to say, "Okay. Now, we can't guarantee that window. And you have to pay extra $50 to ensure you get that window." I didn't like that.

I have been a policy holder since 2023 and have put in a claim twice. The first claim was covered without issue 😊. The 2nd claim was not covered under my policy terms 😪 but understood. I called to review my policy and spike with a gentleman named Isai, extremely professional and knowledgeable, he listened to the concerns I had and offered me a solution that worked out well for me and I am still today and going forward covered by my Endurance Warranty. 🤗 Thank you for your excellent Customer Service. ( 5☆)

I’m sharing my experience with Endurance Auto Warranty after they refused to honor my Superior Plan vehicle service contract on two clearly covered repairs for my 2020 Jeep Grand Cherokee Limited X. I purchased their “Superior” plan, marketed as a comprehensive coverage option just below exclusionary. However, when I filed claims for two failed components for the first time — the Master Power Window Switch and the Transfer Case Control Module (DTCM) — both were denied.

When I called to sign up for Endurance, the experience was very good. The rep I worked with was very nice.

My experience that day on the phone with the Endurance gentleman that I signed up with was very good. He was knowledgeable. It was good to know that, all the major things would be covered under the policy that I have. So I decided to go with it. They also approved me pretty much right away during that conversation.

Their customer service was excellent. The rep I talked to explained everything to me. I didn't know what questions to ask, but I got a general idea of how it works. The sign-up process was very easy.

I’d recommend Endurance to a friend. Their customer service has been wonderful.

I've been with Endurnace for several years and I paid on it very well. I didn't have any major issues. They gave me a time frame where I could keep it active and didn't have to pay. So now, it's time for me to get back into renewing it and having a payment. It's been wonderful. I like the way they handle me since I have been paying for all those years and they gave me a free period. I enjoyed that. Although, it was expensive for me because I'm a senior, but I need that coverage. I've only used it one time when my radio stopped working. I took my car to the dealership and Endurance covered it.

I only did a claim once and Endurance was very helpful. The rep that I talked to was very nice, friendly, and informative. I misunderstood some information and he corrected it. So I was very pleased with him. I'm really happy with the coverage because it covers almost everything on the vehicle. I renewed my contract with them.

Endurance seemed to have the best coverage. The rep I spoke with was straightforward. He took information and told me what the policy was and what it does. The only thing is their TV commercials say there's a $300 off with any plan, except when I asked, it doesn't cover the plan that was picked for me. When you say any plan, that means any. So, their TV commercials are a little misleading.

I used to be with Endurance before. I hadn't used it at all but when something major came up on a repair that I needed done, I couldn't use Endurance, so I canceled the policy. This time, the sign-up experience with the representatives was cool. They tried everything possible to help me and make me feel comfortable in signing up, and I did sign up but before the 30 days was up, I changed my mind.

I had Endurance on my other auto before so I know they're good. Signing up my new vehicle with them was no hassle. I worked with a very thorough sales rep. It's only been 30 days now, and the policy just kicked in, but they're not telling me when the first payment is due. Everything else is good.

One thing that caught my attention when I was talking to the person at Endurance was that they deal with model 2018. My car is a 2018 Honda. The customer service rep that helped me get signed up was really good. Hopefully, the plan that I was offered is a good deal. I need to get something that shows what services are covered because I'm 100 miles away from getting to the 1,000 miles.

I was with Ox Car Care and was having issues getting my claim covered, and so I eventually ended up canceling that program. My mechanic told me that he had worked with Endurance before and it was a little bit more reliable, and so I switched over to them. I called and spoke with someone who quoted me a comparable rate and got the ball rolling. I came from a Supreme program, but the program that I ended up being enrolled in was one less than the Supreme. I'm a little frustrated because I didn't get full clarity of what I was signing into.

The customer service when I signed up was fine.

I signed up for a policy with Endurance and customer service was good. I would recommend them.

Walter, who takes care of my car, raves about Endurance. He tells everybody he knows to go with Endurance, including me, which is why I signed up with the company. The woman who worked with us was very friendly and went through the process, took her time and got to know us. Walter had a lot of questions and she did a great job of answering everything and helping us get the best deal that we could get.

I was with Endurance some years ago prior to me being with them now. I just decided to come back. The setup process was easy, and the communication with their reps was perfect. They've already taken a payment out for this month. It'll last for five years, and they told me I wouldn't have to pay anything the last two years. They did say I have roadside assistance and everything that comes with it such as towing and lockout. Endurance is a good warranty company to go with if you need a warranty.

I looked up several different neutral sites and compared the extended warranty companies, and Endurance was number one or number two in every survey I found. I signed up with them. Their customer service was very good. The gentleman was very helpful, very informative, wasn't pushy, provided information, and let me make decisions.

I signed up with Endurance, and so far, everything seems to be going right. Their reps answered my questions and told me everything I needed to know about them.

I was procuring a used vehicle for my niece and the one I purchased had a lot of miles but I didn’t want to worry about her calling me every night saying something broke. So I chose Endurance after doing research on the web to fill in the gaps while she has the vehicle. The signup process was simple. I called and told the reps what I was looking at. They explained what they had, and I picked the package and signed up for it. I just needed something to cover the unknown for a couple of years. The rep answered all my questions and I was quite satisfied with the professionalism.

Very understanding, knowledgeable, transparent and helpful! Was considering terminating my contract due to unpleasant experience with claims department but after speaking with this agent, he helped me and my wife get a much better understanding of the process.

I paid thousands of dollars into my Endurance Warranty, including a transferred plan worth around $3,500 and nearly $3,000 more on the current one. When it came time to use the warranty, the coverage and service were nothing like what was promised. Getting answers has been a nightmare, and the amount they claim I paid is completely inaccurate. This company is misleading and dishonest. Save yourself the money and the headache, do NOT get this warranty!

They don't deserve 1 star! If you are considering them, first ask them the trade in value at the time of purchase as that is the MAX they will pay out. We purchased an older vehicle with higher mileage 3 years ago and added the 5 year 100,000 mile policy. They had paid out for a new drive shaft (about $900), then only covered about 50% (about $600) of the AC going out. Then the big issue happens after just 3 years and about 25,000 miles (of having the 5 year/100K mile policy) and the transmission goes out. You know the big one that they sell you could cost you like $6,000 to $7,000, and it's fully covered with "this policy"... They decline the claim telling the Chevrolet dealership that it's denied because of "limited liability".

What a maddening and frustrating experience this has been, after having felt so confident in my choice of Endurance for my first and only car warranty policy, 14 months ago. I am a single female senior citizen whose claim was seemingly deliberately delayed, ignored, mishandled, avoided and wrongfully denied for weeks based on “failure to maintain the car properly”, even though the oil change records I emailed to them In emails marked “1 of 2” and “2 of 2” on the very day they were requested (June 10, 2025).

I just purchased a warranty from Endurance. My regular warranty on my car had expired, so I needed coverage. Their customer service was impeccable. She helped me make a good decision.

I bought a car and it didn't come with a warranty. The rep from Endurance called me, answered the questions that I had, gave me options as far as the best price, what I was looking to do with the vehicle, what kind of coverage I wanted. I'm satisfied for the coverage that's included for the price amount. It was within my budget.

I saw an advertisement in the mail, and I decided to go with Endurance because it made sense. Signing up was good. However, I had to withdraw because I've got a custody battle going on. I had to fork out $9,500 for my son to get custody of his daughter. It wasn't because I was unsatisfied with Endurance. I just didn't see this coming. Once everything is settled down, it's a possibility that I would come back to Endurance.

I was pleased with the rate I had to pay to Endurance. My sign-up experience went well. It was fairly easy.

The young gentleman that helped me sign up with Endurance was amazing. On his assistance alone, I would recommend the company. He was patient. He was on point. The signup experience was great. I was told I can start using the policy after 30 days and 1,000 miles. I can take my car to any place that accepts Endurance.

I signed up with Endurance through the automotive company. But when I re-signed up, I went through their website to renew and it was simple. It was very informative, super easy. As far as warranties go, the cost is fine. My rate didn't go up. I'm still paying about 150 a month, but it covers a lot of stuff. As far as insurance policies go, it's okay. I have not had to use their service yet. However, every experience I've ever had with speaking to anybody has been wonderful. So, overall, they're a caring and wonderful company.

The customer service rep was very good. She explained to me what the policy covers, but then afterwards, I came up with other ideas that I thought, "What don't they pay for?" I hope they can explain more what the policy covers.

I drive for work, doing Uber and Lyft, and needed extended coverage. I found Endurance to have a good record compared to the other one I looked at. The other one had a lot of lawsuits against them for not keeping up what they say they're supposed to do. On the other hand, Endurance was cheaper and their whole package was a lot better. I signed up and the rep was very helpful. I've never gotten anything fixed yet, but Endurance is good.

Endurance sounded good to me, so I said, “Well, I wanna try it out.” Everything was good during the sign-up experience. The reps were very professional when I talked to them. They told me that if I have a breakdown, I can call them and I can take my vehicle to any auto shop that I want. Get a good auto warranty to invest in. In the long run, getting it saves you money.

I previously had a warranty with one of my other cars. So, I was looking for another one. I'd seen Endurance and it was pretty good. The rep was good and very informative. I explained what I previously had. He was telling me what they offered and I let him know the mileage on the car. He was telling me the difference between the other programs they have and he gave me the best one that fits the age of my vehicle.

My car is getting some age on it. It's still in good shape, but I don't like unexpected bills. I saw a lot of commercials and I called another company and Endurance. I had numerous phone calls from that company and I didn't from Endurance. So I just went with Endurance because I was sick of the way that company was doing. They'd call me every 10 minutes.

I signed up with Endurance online and their website was great. I had a good experience with it. I liked Endurance. I just hope now, if anything happens, they'll help me.

The guy that worked with me gave me a lot of information and helped me to get a good understanding of Endurance. I listened to everything that he was telling me about it and he said that, after 30 days, I would be able to use it if anything went wrong and most things are covered. I appreciated that. It was a great signup. I had a good experience. I got a very good price on my two trucks for every month. Because of the way the cost of living is now, you can't afford to really pay for a lot of stuff done on your car now. You can't really do it out of pocket anymore. You gotta have Endurance.

When I bought my car a few years ago, I bought an extended warranty, and then I found out later it was through Endurance. And then, the opportunity came up to put it back on their extended warranty. The young man that I talked to did a wonderful job. We talked everything over. I felt safe with Endurance. So I just went ahead and signed up with them again.

I saw an ads on TV about Endurance and my car is out of dealership warranty. So I thought it'd be a good idea to get a warranty for it. I got a lot of different emails saying this and that and sign this and do that. And to this day, I don't really understand what's going on with all of that or whether I signed up properly. I know they're taking money out of my account. So I must be signed up.

Something in the mail was sent to me from Endurance. When setting up their policy, the rep was excellent and helpful. It was a very smooth operation and it went very quickly.

At that time, it was the best thing for me when I chose to accommodate the option and needs to have a warranty. That's what drove me to go on ahead and see what Endurance was all about. When it came down to information and applying, it was really understandable. Everything is clear. Everything explained down to the T. There wasn't no getting in no hurry to go through whatever it was. They were very direct, slow and very concerned. They were passionate about how I felt and what I thought.

A friend of mine that I work with had Endurance. My insurance lapsed and I had a major breakdown that cost me $6,000, which was my transmission. And then, after I had that fixed, I went and called Endurance. Their price is reasonable. And the rep was nice and she explained everything to me. The only problem that I had was they were supposed to send me a copy of the agreement, but I never got it. It never went through my email and I don't know what is covered under my plan.

Every time I called customer service, I got someone that can help me and someone I can understand. All the CSR personnel were very helpful and only want what's best for me the customer. I eventually got a great deal from the dealership, where I got my car. If it wasn't for Endurance offering me a great deal first. I wouldn't have leverage for the unbelievable deal I was offered. Thank you and Endurance will always be my first choice in vehicle warranty. Customer service is top notch.

I purchased endurance extended warranty insurance last fall. Since that time I have had several problems with my vehicle. The first time I took it in to an approved service center the technician it was for my AC system. It has quit working. I was also having problems with my transmission. Upon inspection of my vehicle, the technician discover a broken motor mount. They contacted Endurance and Endurance needed to send out a third party adjuster to inspect the car. They approved the AC unit to be fixed but not with OEM approved parts. They want to fix it with cheaper parts and if I wanted OEM’s I need to pay the difference. They also approved the motor mount repair. Oddly when that adjuster turned his report Endurance felt they needed another adjuster to look the motor mounts.

Courtney with Endurance was excellent. Courtney was patient and very thorough. Courtney very friendly and highly recommend. When I called, I needed to drop Endurance policy from a car we traded and add new Endurance policy to my other car. Courtney was able to make that happen quick and easy. It was nice doing business with her.

My name is Lorraine **. I had a wonderful experience with my customer service representative. She was very helpful. She was able to send me a copy of my contact also and she also emailed me a copy of my receipt.

I need a new engine for my Dodge Journey but they won't cover it because I'm missing 2 oil changes invoices. After being told 3 times all they needed was the last 3 invoices and now they need all the invoices. I have kids and need a vehicle that I know I don't have to worry if today is the day my vehicle stops working. The 2 invoices that are missing, I have no way to get both invoices because the oil change place closed down and the receipt I got, I threw it away because all it showed is the amount I paid and the name of the place. I can take a screenshot of my bank account to show I went there but they don't accept that. For something so stupid, I have to find a way to pay out of pocket even though I don't have the money to do so. What a joke.

Do not trust your safety with Endurance! They denied paying for power steering because it was intermittent! Power steering going out is dangerous and can cause accidents with no control and risk your safety and others. We have the supreme packages noted to be their best. Paying almost $180 a month for them to deny coverage of a claim. We were told by their supervisor Sonya if it were her family she would just pay to have it fixed! Really $3,500 cause that’s why we have this policy!

The customer support was excellent. I needed to cancel my policy due to money issues on my end and Catherine was extremely helpful and even tried to help me use other benefits so I wouldn't have to cancel. I'd say it was a 10/10 experience.

DO NOT USE THEM!! They will find a way NOT to cover you but the complete opposite!! A family member will be sharing what happened on her page with 200,000 followers. They are crooked!! I have engine failure and they needed documentation for the last 3 oil changes and I'll say the last 8 I have had were from the same place showing I maintain my vehicle! However since I had another shop who has been in business for 40+ years and was able to maintenance my vehicle with brakes and rotors was able to get me in sooner than the original shop I use I let them do my brakes and rotors and they went ahead and did my oil change. While they were at it MY CLAIM WAS DENIED BECAUSE THEY USE A PAPER RECEIPT! They told me and I have it on recording that I could have made it myself! And they needed a PAPER TRAIL. I said, "What do you think a PAPER TRAIL IS!? It's PAPER!!" Do not use them!!

I just spent 20 minutes on the phone with an Endurance representative. He provided me the quotes and everything sounded good. After speaking with a couple different companies, I was actually most pleased with the information I received from endurance. This is where it goes south. Then lets me know that I have to accept and sign on that initial call and if I didn't, the rates would increase if I called back an hour later. When I told him that I need to receive the email and I would be comparing before making a final decision, which I plan to make within an hour or two, he said something which I couldn't comprehend and then hung up on me. Even as I write this review. I'm still in shock that a company is large and reputable as Endurance would have a representative employee. Such a pressured pitch and if I didn't take the deal in that very moment, I get hung up on. Looks like I won't be doing business with endurance.

I had CarShield and never used it but dropped it after the class action lawsuit against them. Then I got Endurance for my 2017 Nissan Rogue. The contract for the Select Premier was $3,150 for 60,000 miles or 4 years, making payments of $102 a month. After a few months my car started making a whirring noise while driving. I always got my oil changed at the Nissan dealer and asked them to check it out. They said it was the transfer case and would check with Endurance about coverage. When I tried calling Endurance it was a long time before I finally talked to someone and they said they would send out an inspector to the dealer.

Horrible. Worst customer service. They deny EVERYTHING as “pre-existing” in order to avoid paying. Get a different answer every time you call. Then take 4-6 weeks to process a refund. If I could leave a negative number of stars for a review it would be at least -100.

So far, so good! Their customer service is awesome! I'll do an update as soon as my maintenance is paid for! Setting up my plan, making a phone payment, and reviewing my policy with an agent has all been positive! There are different phone numbers for different departments. It's very important to read everything and make sure you get approvals ahead of time!