Endurance Warranty Reviews

I just signed up with Endurance but I haven't had to use them yet. I bought a used car. It's nine years old. It only has 46,000 miles on it. I ended up doing research online and Endurance came out number one all over the place. So, I picked it. I'm very satisfied with the signup process. I started online. I had a call within 10 minutes. I didn't expect it. I had a saleswoman call me, and she walked me through the whole process. So, it was very easy. As far as the price, It was no big deal. You get a lot of benefits from the price. It was 1,500 bucks.

I'm certain it is a great company however, when I contacted them 1 1/2 years ago, they said they didn't cover Los Angeles, Ca. As an owner of a Mercedes SL, the only company I could find was Fidelity Auto Warranty. I'd love to find a better policy with more coverage.

The sign-up process with Endurance was brief and thorough on the phone. It was smooth. The rep broke the coverage down nicely and let me know the wiring and the major parts are covered. He said it could be transferred later. He also told me about bumper-to-bumper coverage and got down the brass passes all in a minute and we were done. Endurance has an all-in-one package. Everything is covered, not some things. The deductible is the deductible and the payment is the payment.

I have been a customer of Endurance for some time now, and have been satisfied with their service and extended warranty on my 2014 WV Tiguan. I had to delete my original payment source due to hackers and forgot to notify them of the change. They notified me regarding the lapse and were able to rectify the situation. They were very professional and super kind in helping me resolve my issue. I consider their act to be above and beyond. That's TRUE customer service! Thank you, ENDURANCE!

I'm satisfied with getting set up with Endurance. They sent me their brochure of what I purchased. I wanted full coverage for my vehicle. The person that I spoke to spoke English and he made it clear what I was purchasing and what benefits me from purchasing the product that they were offering to me. From my perspective, I made a good choice to purchase full coverage for my vehicle knowing what year it is. And with the economy, I can't afford to buy a new car. So, I better get coverage and I picked Endurance. Go for it, too.

I enrolled with Endurance and the sign-up process was easy and good. The price was also fair. I was going to go to the other one that they show on TV but I was listening to the rep and he was really pushy. I didn't like it.

Kim was very helpful and explained the details of my policy very clearly. The pricing is affordable as well. My policy will end up saving me a lot of money in repairs that I will need since my car is almost 10 years old.

The rep was very helpful. She got everything handled very quickly and professionally. I was able to customize the plan to what I needed. It's a good cost overall. It is a monthly payment for 30 months, but free for 18 months after.

Endurance was higher rated and most of the people I talked to said that that would be the better route to go. They take care of their customers. You can take the vehicle to any shop too with the other companies but Endurance has people in-house that do the administrative end of it and they don’t farm it out. Signing up with Endurance was easy. You put it on a credit card, you take it out by the month and I have X amount of miles in the contract that I have. Another good thing about it is the deductible. This is a $100 deductible and that's it. The rep had a very positive attitude, was full of knowledge and explained the period when you didn’t have coverage. You have to wait 1,000 miles or 30 days. Like most things, you just can't get a warranty and jump right in there and say you have a claim. The rep was upbeat, professional and knew what he was talking about. He knew the product and I was happy with him.

I bought Endurance through General Motors, and signing up with them was easy. Everything is covered, which includes us getting a rental car service if they have to keep the car overnight.

I like the price of Endurance and the signup process was easy. Their customer service was good as well. I haven't had to use it. But their coverage is pretty good.

I just tried to cancel my warranty with Endurance and spoke to Rene **. He was very unprofessional. I literally had to raise my voice to him and continue saying “ I’m not interested…I just want to cancel”. I must have said it 5 or 6 times. He insisted for me to keep my coverage after I told him I didn’t want it. How is this kind of behavior acceptable?

Okay they drafted 132 and some change out of my account today. I do not recall signing up for the program because I didn't make a payment on the day that I talked to the representative. Very displeased.

This company will do anything in their power to deny your claims. One of the managers was incredibly rude and unprofessional during our conversation. Even when I upheld my agreement in the contract, they stated that they had grounds to deny. Our dealership even agreed that the claim should have been covered and said that they always have problems with Endurance. USE A DIFFERENT COMPANY!

They are fraud. When your car have a problem and you take it to a mechanic, they will not cover the repairs. And when you cancel their service without using their service, they only issue you a 40% refund instead of the 100% promised when signing up.

Signing up with Endurance was very easy. It's a little more expensive than I wanted it to be but it sounded like a reasonable deal. The rep was very nice and helpful. I asked him, "If something goes wrong with my car and I call you because I need to have it fixed, are you going to tell me it's not covered?" He said, "No, if it's something that is covered." We had American Home Shield and when the toilet tank cracked, they said we made it crack and they wouldn't cover anything. The rep with Endurance assured me that that was not the way it worked with them. My car is a 2015 and it's almost 10 years old. I've just hit 99,000 miles. And I'm putting quite a few miles on my car and I just thought it might not be a bad idea to get the warranty.

The warranty on my vehicle was four years or 150,000 miles, whichever came first, and the four years came first. That ended my warranty and I was coming out of pocket a lot after that. So, my daughter-in-law introduced me to Endurance. She said her father had it for years and years. The representative was very friendly and the experience with him was great. The first day I called, I didn't have the cash right then and there to sign up and I said I was going to get paid the next day and I could call him back. He said he didn't have a direct line. He told me to ask for him when I call and to stand my ground if I wanted to speak with him because they were all doing sales and the reps were going to try to not transfer me to him. I did that when I called and the other representative said the first rep was in a different department but he would get the credit. I just have to give him the information and he would make sure the first rep gets the credit. But that didn't happen.

Endurance called me and I gave them some information. The rep and I talked for 30 minutes on the phone. She went through every little detail, what the policy covered and how much it was. I also have roadside assistance, three oil changes, one alignment, and windshield wipers change. However, I tried to file a claim and that didn't go through because apparently, things were too old on my car and they wouldn't cover them. The shop said it would be about $739 for the brakes, rotors and discs. Then I needed some front-end parts but they didn't cover any of that as well. They said it was pre-existing damage for the other parts.

Do not use Endurance. Took 1400.00 of my money and denied my claim. First and only claim. Paid from Aug. 2023 $132.00 monthly and when it was time for Endurance to step up, they fell flat on their face.

After my Tacoma had a 100,000 miles check up (while having usual oil change), I discovered several items needing immediate attention. Tameka was so helpful in sending a copy of my contract so it can be discussed and I can see what may be covered.

Endurance is shady. I was lied to in the initial sign up, found out later. My 2nd payment was pulled out too early causing my bank to go into the negative, however they did put the money back after a few days. I decided to cancel after all the legible and requested that I get my initial payment returned. MADALYN stated that I didn't get one. That I waited too long to cancel. I did wait 40 days. Their cancelation is within 30 days. She even said there was a balance of $46 and some change! She did state that I didn't owe it though but that is why they don't owe me any money back. They are full of it!!!

Chevy gave me a price, which was almost the same price as Endurance but a friend of mine had Endurance and he was happy with it. I went with Endurance and when they called me back, we did everything in 10 minutes. It was great. The program activated 30 days after I signed up and according to my plan I got the best roadside assistance there is.

I drive a 2006 model and it's a good car. But it's an older car and I wanted protection for it. I signed up with Endurance online, gave them my bank account number and they processed my first payment and got me started. I haven't had a chance to use it yet but as far as what it covers, it's fantastic.

A friend recommended Endurance to me and the sign-up process was quick. Everything was handled properly.

A young lady called me and I liked what she was saying. It was a good pitch and the process was very smooth. Endurance gave me a discount as well. They took money out of my account twice but I haven't received the policy in the mail.

The signup process at Endurance was good. It went well. The rep walked me through the process. By the time I left, we were good. He sent the policy and we were done. He also shared with me information about what I would have to do if something happened to my car, and tried to make it plain as to which things would be covered and what types of things would be covered.

When I needed something to protect us against huge expenses, the Hyundai dealership that I use for most of my service gave me three different extended warranties to choose from. I asked another mechanic about the three different companies and he said that Endurance was trustworthy. The guy with Endurance was very helpful and explained everything. He seemed to be very knowledgeable about the plan. He had several different plans to offer and different price points as well and I picked the one that was best for me. He told me that they would be sending the contract immediately within a couple of days, and I received it on time. So far, I've been impressed with the fact that they're keeping their word.

Endurance was easy to deal with. They explained their coverage options very well and offered me a comprehensive warranty package that will give me peace of mind for the next five years. Representative answered all my concerns and questions.

I bought a new used car. I wanted to make sure that I was covered ‘cause it did not have a warranty. I purchased Endurance and the signup process was easy. I would recommend them.

Although the representative gave me an ultimatum to either sign up that day or the next time I call, it was gonna be $700 more, the coverage with Endurance is better than the last coverage I had. Because of the coverage that Endurance has and the fact that they cover my car at the age it is, I tell my friends and family I recommend them to try to see Endurance if they have an older car. To be able to get a car that's 2011 covered is hard. But Endurance did it. I'm paying more for the fact that I got that coverage. I'm gonna keep paying it because, at the end of day, for every piece that goes off my car, I know at least I'm getting something brand-new put back on there and make my car look original. I have three kids and this car needs to be reliable for them and safe at the same time.

I purchased a used car and I wanted to have a warranty on it and Endurance had a good price and offering. The features were good too. But I’m not very happy that I had a repair and it was turned down. It was in the engine compartment and I don't know why.

My experience was very good. They got me what I wanted and even recommended a discount for my son's vehicle which we have covered with them as well. The app is nice to use.

First red flag, the first 3 mechanics I tried will not work with Endurance, so check with yours prior to purchase. I finally found someone that would file a claim and it was denied because I supposedly declined coverage that was never offered to me. I was led to believe any repair issue would be covered. Instead, I have paid out a total equal to over half my total Endurance premium. I basically paid almost $4000 for a policy that will only cover engine and transmission issues and only if they are in no way caused by a "routine maintenance" issue. I won't go so far as to call this a scam, but it definitely isn't worth the money. Just start a savings account. At least that doesn't expire in 4 years and keep all your money. If you are going to pay for this policy explicitly ask if you are getting the highest level of coverage, otherwise you will be paying for 90% of repairs yourself.

My car stopped going in reverse. After waiting 3 weeks for multiple inspections from Endurance, they stated “there were too many metal shavings” in the transmission and it was failing before I had the warranty and denied it as prexisting. My transmission is now completely torn down with no coverage and a $1700 bill for determining point of failure.

This company sends fraudulent letters through the mail to make sales. I received a letter saying that my specific vehicle warranty had been expired and to contact them to reinstate my warranty. This letter gave me anxiety because I have prepaid for an extended warranty when I bought my car. Turns out they never were my warranty provider in the first place and they send this letter to scam people into buying their services. It makes the company look VERY shady. Their customer service and sales time is an absolute joke and the woman I spoke to on the phone was nothing but dishonest.

Endurance had the best deal and so far, it's been good. During the sign-up process, they did everything like it should be.

The warranty on my car had expired so I purchased an auto warranty. Endurance seemed to have gotten good reports. It was easy signing up with them and I’m satisfied with the process.

My experience with Endurance so far has been good. Signing up with them was simple. I paid and they sent me my stuff.

Endurance is great. The customer service was very helpful. They explained the policy very well.

I was denied repair coverage for the rear end of my 2500 Denali, because it was driven in and not towed. No help calling Endurance. They just said this is how it would be and nothing I can do about it. Don't buy from Endurance Scam.

Great experience, was able to transfer my policy for a lower cost. With the cost of everything nowadays being an arm and a leg, Endurance is an amazing help for such a low cost, I really appreciate the help. Thanks Endurance

I wanted to use CarShield, but they don't write in California so Endurance was the second best according to all the reviews I read. Signing-up was very easy. The representative was very nice. So far, so good.

I called to get a quote and the same person gave me one and it sounded good. It was a very simple sign-up process and probably took 15 minutes at the most. The rep was very friendly and professional. My car is a few years old and my coverage is not bumper-to-bumper but it covers a major powertrain, AC, transmission, engine and all-wheel drive. It covers quite a bit. I called customer service and got a copy of the contract sent over so I would have something in my file and that was very prompt. She did that immediately through an email. So the customer service was fine. The warranty is more than adequate for everything that I was looking for.

My sister highly recommended Endurance. They have been good at servicing her vehicle. When I signed up with them, it was easy and very welcoming. The lady who helped me out was very knowledgeable and she made me feel comfortable. I've also recommended it to others.

When I purchased this warranty, I trusted it, believing that the plan I chose would cover anything the manufacturer's warranty would cover. I made three years' payment on time and tried to use it only once at the end of the warranty period. I was told it wouldn't cover any sensors, which was a significant breach of my trust.

If I could rate a 0 I would. You pay all this money and when something happens, they use every excuse to not pay. The person they send to look at the vehicle knows nothing about vehicles so you are screwed with the bill. Would not recommend.

I have been an Endurance customer since October 2023. I filed my first claim in May 2024, and after being without my car for 6 weeks and paying for a rental car out of pocket even though I specifically asked when purchasing my policy that I wanted car rental coverage when I would be without transportation and assured I would be covered. I was not! I was told my vehicle needed to be in the shop worked on a total of 8 hours a day to have a rental paid for that day. It took 3 and half weeks for an adjuster to come out and evaluate the issue when the vehicle was all prepared per their instructions and ready for them to view it. Mind you, I was still paying out of pocket for a rental when they were dragging their feet to do their job.

I had the supreme policy and was told I would pay $108 which was a good price to cover everything. But when I got the paperwork in, it was $155, which was above my budget. I called Endurance and cancelled the policy. I was told I’d get my money back because it hasn't been 30 days but I'm very dissatisfied because they said they couldn't give me my money back.

I bought my son a car and his car came with an extended warranty. I forgot about my daughter's car. I got online and started looking up different extended warranty programs. I looked at the reviews as far as what people had to say about Endurance and I liked the reviews that I've seen. I gave them a call. The sign-up process was very easy. There weren't a whole lot of extra questions. I had all my information. The gentleman I talked to gave me a good explanation of how the process works and how to file a claim if I needed to, and then we set up my automatic withdrawal, which is nice ‘cause we know we all forget sometimes. It was a great experience. I got an email of the policy. But I wish I had a little cheat sheet card with my policy number on it that could go into my wallet. I think that would be helpful.

I purchased the warranty and decided to cancel a few months later because I traded my car in. I called to cancel. The salesperson told me I needed to get this notarized to cancel. I did it all on the same day, scanned all information and was told 4-6 weeks for a prorated refund. I called and each time they said the refund is on its way. Today I spoke with a gentleman who said someone didn’t push the button until yesterday so that’s another 4-6 weeks. I asked to speak to a manager and he was a manager! He apologized but I suspect Joseph ** is behind delaying my refund since he was the one emailing me and upset he couldn’t sell me another policy for a brand new car?!?

Great communication with explaining the benefits of the coverages. The customer service was excellent and very helpful. Thank you for your information and support, helping with saving customers money.

I called the customer service line to cancel my contract. I was transferred to another area and I was on hold for over 20 minutes. I find that to be very unacceptable. Live help from the mobile app is not an option.

The sales person they have at Endurance are liars and they are deceitful. The sales person never told me that my car has to use 1000 miles for the coverage to kick in. He only told me that I had to wait 30 days. I brought my car to the dealership and I was not eligible for coverage and the dealer is charging me $975 only to diagnose my car. The dealer is also refusing to give back my car until I pay. I am a victim twice and keep in mind that these people don't care about you. They only care about getting your money any way they can.

If you want a good warranty company Endurance Is the company you want to get.. Endurance has never let me down.. With endurance it's like having bumper to bumper warranty. I'm so happy with the endurance. I have my children going through endurance. They're the best company. They covered practically everything in my car.. From timing chain to fuel pumps.. A lot of electrical units they have covered that's going to cost an arm and a leg. Thank you endurance for always being there for me..

Gunnar**. 1 review. Disappointing, Sad and unbelievable has been my experience with Endurance. I foolishly trusted the sales rep and customer service that there word meant something when I pre purchased their plan on a vehicle I was purchasing. The purchase fell through and emailed the sales rep and called customer service within 14 hours of purchasing their extended warranties. I was going to cancel the plan but instead went it with the suggestion that was in their terms an easier solution of me just not cancelling and they would hold my money and rebates deals until I find my new vehicle.

The rep that I talked to was very informative. We spent about 15 minutes on the phone and ended up getting about exactly what I had had before. But there were a couple of other options available to me price-wise, which worked out a little better. It was fine. They were professional and informed and it seemed to be a pretty good deal. I didn't realize it was an ongoing payment for a while for a number of years. And actually, it was more than I wanted to spend. I called them back and was gonna cancel it and they worked out something that actually was even better for about the same, actually, for a lesser cost that was more accessible to me.

My F-150 has been in the shop for over a week awaiting approval for repairs from Endurance Warranty Services. They were sweet and quick to sell me an extended warranty for my 2014 F-150 but they treat you like an insignificant number when you file a claim. Do not purchase a policy from this company. My truck is sitting at the Nogales, Arizona Ford dealership, Horne Ford awaiting approval for repairs and the dealer suspects that they will deny my claim to repair my truck. I am so upset at Endurance.

My mother is 85 and has paid this extended warranty in FULL! She had the full package. Now we have a problem and they refuse to pay to fix it. The motor blew up due to a problem with the Oil Control Valve. It was full of oil and had just been recently serviced by the dealer. It has been almost a year that we have been battling with them and they refuse. I get sent to one person then another. We have jumped through hoops for them. Sent them paperwork from the dealership, had it checked by a certified mechanic and they won't even inspect what the mechanic did. They refuse to pay the bill for any of it, won't even let the inspector come out to inspect the issue!!

The rep who sold me the warranty was great. However, I lost my job a week after getting coverage and called to cancel. WHAT A HASSLE. The first person I talked to tried to talk me into a lower price and I said I really don't wanna hear it and he kept going on and on. I got angry and said please just cancel and he had the nerve to ask me what is wrong with me for being angry. Uh, I LOST MY JOB. Very unprofessional for him to ask that. And then proceeds to put me on hold for 10 minutes as if to avoid me. I called back and was hung up on.

It was easy with Endurance. It only took me 30 minutes once we agreed on the package. The salesman was a very polite young man, gave me all the info I needed, and made sure I got what I wanted at a decent price. He wasn't pushy and offered up everything to me. I'm in sales and the one thing that I do not like and teach my men is do not push. When a customer says no, it's no. Recommend, require, and move on. I'd tell others to call Endurance, especially for the different warranties they carry. They have excellent warranty. They cover things that I didn't think they were gonna cover like the air conditioning and the electronics. I have a new BMW and my concern was if one of those $1,000 sensors goes bad, it's gonna come out of my pocket or theirs. But between that and the deductible, Endurance went above and beyond on what I expected.

NO STARS--I purchased an extended warranty with Endurance to cover my recently purchased 2014 gmc yukon. 1st time financing a car so I wanted to make sure it was taken care of and covered god forbid anything were to happen to it. Well something did happen. We were driving it and it started acting funny out of nowhere and the check engine light came on. We parked and had it towed to a shop to get looked at and come to find out that the cylinders were collapsed on 3&7 and as well as the camshaft had damage. The car has been in the shop for 3 weeks going now and they have denied my claim even though every part and thing that is wrong with my vehicle is stated as being a covered part leaving me with a 9000 bill at the dealership as well as in debt for the car that now cannot run.

They were wonderful during the signup process. I was stunned that they were as quick at setting everything up as they were. I flat out said I don't want it automatically charged to my credit card. I'm old school and wanna receive a bill. They walked me through going in and fixing that in the system. Everything that I have done for sign-up and getting my billing running has been with ease. I'm just hoping and praying that when the time comes that I would need them, it's just as easy.

I just bought the Endurance insurance for my F-150. So, I haven't had a chance to use it to see how effective it's going to be. I’m taking the chance on how it's gonna work but I wanted to make sure I had my 150 because that's the one that we use when we go on long trips. I'm 72 years old and I'm getting the insurance for peace of mind. I am hoping that it does work out. The reps answered my questions in the little bit of interactions I had with them.

I was looking for extended warranty for my car and Endurance seemed to have the best ratings so I went with them. The sign-up process was real easy and the cost and coverage seem to be reasonable.

I got Endurance at the end of April and the beginning of May and initially, I had to pay $150. I had to wait 30 days and I got back to them when I was ready to go. And then, the rep said 1,000 miles. And I asked what it was for. She said I have to drive 1,000 miles before my warranty kicks in. I asked if that’s 30 days or 1,000 miles, whatever comes first or both. She said it was both and I said I won't put 1,000 miles on this car in a month. I told the rep she didn't mention these 1,000 miles a week or so ago and she said she did. She didn’t because I was reading off my notes.

The sign-up process with Endurance was easy. We went with them for their being honest.

Even though I had read good reviews about Endurance, I wasn't real sure of myself, nor did I know what all this would involve, when I did call. So, encouraged by the favorable reviews, I was feeling more confident and hopeful. In just a couple mins, a very upbeat, friendly person, by the name of Peter, came on the line. He was very polite, and listened carefully, trying to sort out all I was sharing about the car, and what might be a good plan for me. It was getting late in his work day, but he remained patient, and positive. He told me about a couple diff plans, but then zeroed in on one that really stood out to me. He gave me a few quotes, and options. When he got done, I said, "Are you sure?" It just sounded too good. So I just let him talk a little more, to refresh my memory, but thinking to myself, his calculations must be a little off.

I was checking all of the companies out of my search and liked Endurance the best. The customer service is good and I like the options that were offered.

Endurance is a little more expensive than what I would have liked, but it covers just about everything. Given the fact that I bought a 2019 model, it's probably gonna be worth the money. The woman that I talked to was very good. She explained everything really well and talked about all the benefits.

I saw a commercial for Endurance by Danica Patrick. I think that Danica Patrick is an upstanding person and would not be endorsing a fly-by-night company. So, I called Endurance and I talked to their representative for about an hour and decided to buy the product. The signup was great. The representative was very forthright, told me everything, and answered all my questions. The product is fairly priced in comparison to some of the other quotes that I had gotten, but I have not had any claims. I've only had the product for a month, and I'm not even sure I'm out of the waiting period already, but so far, nothing's happened with my truck.

I’m not satisfied. I took my truck to the shop yesterday, and about two hours later, the rep told me I should go ahead and have it towed back home because he didn't think it was gonna make it home. AAMCO said that I was gonna need a transmission, and Endurance isn't willing to pay for what needs to be fixed. I have an older model car, but that was the whole reason I bought the coverage, because I knew I was gonna put it on the road. If something happened, I wanted to be able to protect myself, and something did happen. We did a few road trips for the summer.

I've been on the Endurance website, and it's very user-friendly. Unfortunately, it's on with MEPCO who does the automatic draft from your account. The MEPCO website is a nightmare, and the customer service person that I spoke with yesterday was very rude. Still, the rep I dealt with during signup was very professional. It all depends on who people get over the phone, because every customer service rep is not the same even within a company. I'm a customer service manager on my job and it runs the gamut. Endurance's price is also a little high in comparison to the other ones that I've looked at, but I will know more when I have to use it if it's worth it.

The quote that Endurance provided was more comparable and affordable, and I would tell people to sign up.

My warranty was running out on my car and I thought I had full coverage, but come to find out I didn't. The coverage that I had only covers the motor, the transmission and something else, as opposed to the coverage that I got from Endurance. It covers my electrical and everything else. Their rep was good, and I would tell people I would go with Endurance.

The reps were very pleasant and knowledgeable. They talked about what the rate would be and went over the basic coverages that the policy would cover. When I asked about the senior citizen discount, they went on and gave me a different estimate as far as the price for that. They told me that I would have 30 days to determine whether or not I wanted to keep the policy. So, it should be 30 days from that initial down payment. I gave them the information as far as getting a direct debit from my account. And 30 days later, which should be coming up pretty soon, they would go and begin the policy if I decided I wanted to keep it or if I didn't decide I wanted to keep it. As long as I didn't contact them back and say, "No, this is not for me," then I would expect the policy to be in place within 30 days.

Endurance did a higher mileage so I called them and getting on with the process was no problem. It was good.

Signing up with Endurance was easy. I put in my information and they called right back. Everything is lovely so far. Endurance had good reviews and they had other benefits than anybody else.

The lady that I talked to explained everything exactly how it should have been explained. It was simple. She was pretty thorough. I have downloaded their app, but it doesn't really tell you much. I thought I was gonna be able to do auto pay from there with my password, so they need to do some things to the app.

Everything that Endurance quoted to me and told me was all on the front page. I was not surprised when they went in to my bank account and took out the payment. They told me what it was and that's what it is. The rep that I talked to was very informative and the customer service skills were on point. I'm big on customer service skills because I deal with the public every day all day, and Endurance has very good customer service.

Their customer service was good when I purchased the plan for my three vehicles. I'm satisfied right now.

The gentleman who signed me up sold me a bill of goods. He told me I was gonna get my booklet in the mail. I told him that I needed two of them because I want my mechanic to have one and I wanna have one. He said, "Okay, we'll take care of that." He made Endurance sound like it was the greatest thing. He was very nice and polite. Hopefully, what he said is true. According to him, it covers everything except maintenance product. Maintenance being batteries, tires, brakes, windshield wiper blades, and oil changes.

The sign up process with Endurance was great.

The rep was very helpful during signup. He was telling me about the plan that I'm signing up for, although I'm still slightly confused on it and I'm still looking into it. But with the warranty, if the vehicle broke down and I had to take into a shop, I would just pay $100 deductible and they would take care of the rest.

I had a good experience all the way around with Endurance.

Endurance's pricing wasn't outrageous. It was reasonable for the coverage I was looking for. The sign-up process was good. The person that I dealt with was very polite and professional. She's a great salesman. She went over the coverage with me and advised me that I do have a $100 deductible and that as long as I go to a dealership that accepts the insurance, it would be approved as long as it's in the warranty.

The sign-up process was good and very easy. The guy was very knowledgeable, informative and pleasant. I look forward to doing business with Endurance and so far, it's been great. So, hopefully, it'll continue.

The young lady who signed me up covered everything that I was looking for, plus a little extra, so I was fine with that. The coverage included the engine, transmission and tires. The roadside assistance was also covered. Endurance will take care of you.

I used to have Endurance before and went with them again and it's been good so far. The signup process was okay. In a month's time, I'll have some work done in the car and see how they perform.

We recently signed up and the experience was very pleasant. We worked with a wonderful young lady and they did all the work. We just had to give them the information so it was easy.

My truck is a little bit older and I was looking to get something just in case. Endurance seemed to have the best price and the best deal. The rep was very good.

If you have an account that's got money in it and you're willing to set up monthly payments, Endurance will take it. I signed up with them and it was easy. Then, I got a letter saying that due to the price increase, they could no longer do the deal. We got it straightened out and I got a different policy. Within a month, I got another letter and had to call. They told me that didn’t apply to me because I was not trying to get another vehicle or starting a new policy. But it does not explain it as that. Just this last week, I got another letter and went through the same process with them. I don't believe too much in contracts anymore because of what happened, not just with Endurance, but with other companies too. I haven't had to use the warranty but I want it just in case because repairs could almost be more than the car's worth.

I needed something and Endurance sounded like a decent way to go. The signup process was okay.

The sign-up process was pretty easy and customer service was very nice. I've already got an automatic payment through a credit card and I just hope, for God's sake, if I ever do have to make a claim, it becomes very easy to get paid for it.

The sign-up process was easy. The lady that helped me talked me through it. I have my car in the shop now so they can see about a problem that it's having. The people that has it at the shop are supposed to have been trying to call Endurance to get approval for diagnose and I'm waiting on them to tell me what Endurance said in order for me to see if I could get a rental car because I don't have a car right now.

The sign-up process with Endurance took 20 minutes and the rep was very nice. The policy covered everything but normal wear and tear. It’s worth it.

The signup process was good. I just applied, so I'm still in the waiting period.

From what I read about Endurance Auto Warranty and they told me about it, I was impressed. They were knowledgeable about what I needed and friendly.

The signup process was easy. But it could have been a little bit easier as far as changing your card. I initially signed up with one card, and I had to make a phone call to keep a different card on file for them to take out every month. That's the only thing I would improve a little bit. But it was still a phone call. I can make a phone call. Other than that, my experience has been great so far. It's a good peace of mind.

I just signed up with them and the process was very good. It went very well. It was very easy. They explained everything to me. So, it's pretty good.

The Endurance customer service rep took time to explain all the benefits that I would receive from the warranty. I liked all the criteria that the warranty covers. Also, I got additional discounts for first time caller and from previous years of being a veteran. I also like the monthly payment. It was affordable, and that I would only pay for the first two years. The last part of the policy, I would not pay anything. I look forward to having the security in case something would go wrong.

The signup process was very easy. The rep that I worked with was very detailed, and he was able to assist with the comparison of what I had before to what Endurance was offering.

Endurance Auto Warranty seemed to be a well respected company and to have the best policy. So, I thought I'd give them a chance. A guy called me back within half an hour to see if he could answer any questions for me. And I signed up. The cost was less than what I had found through a car dealership, which was not surprising, and seemed better coverage.

Endurance answered all of our questions and we didn't have any trouble at all. Everybody did well.

Signing up with Endurance was a piece of cake. The policy was cut-and-dry. Everything was simple. It was nothing that I didn't understand, and they did a good job explaining it. I am very satisfied. I did have a bad experience. They told me it was not going to be automatic on my card. So the 10th, I'm calling to make a payment, and they were telling me I don't pay until next month. I was like, "I don't understand that because that's never been explained to me." Then next day, I look on my account. They've taken an automatic payment out. I didn't sign up for automatic payment. That's what I got a problem with, but I'm not worried about it. I'm stressed out all weekend trying to call Monday, and make sure I make the payment. Then she tells me I'm not due.

I liked Endurance's product. The signup process was good. They had a nice agent, and I enjoyed myself.

My car is eight years old and just went over 100,000 miles. The rep told me what he thought the best package was because the car would probably have stuff start going wrong with it. I took the Diamond package at $129 a month. Getting started with them was fairly easy and they didn't try to sell me anything that I didn't want. I wanted every major thing covered. With the car going 100,000 miles and being as old as it is other than when you put it in park, sometimes it doesn't sense that, so you get a deal on the dash that says, “Shift to park.” The car won't turn off unless you get that off of there. But there was a recall on that so it was fixed.

The way the rep explained everything was very detailed. I had a lot of questions and answered all of them and made me feel very comfortable with the whole process. The signup process was very easy, thorough and informative. Endurance is very affordable for what it covers. Both the website and the app were easy to use.

I've been with Endurance for eight years now. Everybody is wonderful and dealing with them has been great. I can take my vehicle to whoever I want. If they're keeping your car for more than three days, you get a rental car.

So far, my experience with Endurance has been good. The sign-up was excellent. They had an excellent representative and it was a nice introduction to their company. Everything was explained to me completely and clearly. I understood everything that was going on. I would recommend them to anyone.

I had a very pleasant, efficient and businesslike experience with Endurance. They answered all of my husband's questions. I would recommend them.

This is my second time having Endurance. I had it before and I never used it but I paid it. I dropped it because they went up on my price so much that I couldn't afford it. Then I thought about my car. I gotta get something. So, I called Endurance and the lady explained it to me. She broke it down so I could understand, and she was telling me about the cost. It made more sense for me to get that than try to repair it on my own. I got zero deductible with Endurance, which was enough perk for me. I have roadside assistance, too. They also offer rental car service.

The good thing about Endurance was when I had them and I had a problem, they took care of it right away. They handle their business the way they are supposed to. Their customer service was good.

The representative of Endurance I worked with was nice. The signup process was fine and straightforward. There wasn't an incredible amount I had to go into. It was just the vehicle make, model, how many miles, and that was about it. The risk was pretty minimal as well. Cancel at any time.

Endurance had the better deal. The price was better than the other place I called. The lady I spoke with was awesome. She was very nice and helpful.

The representative was very understanding of what I needed so that I wouldn't have any more issues with on time payments, I had a pleasant experience with the representative. Keep in mind though I've never had to use my vehicle warranty I'm 3yrs. It's still a good choice to have a company that you can trust. Just in case something happens I'll covered.

Great experiences with Endurance. Thank you for being the best for warranty protection. I will most certainly refer you all to friends and family members. I will also recommend your services to whomever needs them.

We took our 2018 Honda Pilot into the dealership on Friday May 25, 2024 for a check engine light and a noise we heard while driving. The dealership informed us on Tuesday May 28. The issue was a valve in the transmission, and we would need a replacement. Endurance was notified that day, and we were assigned an adjuster. Our dealership had to reach out several times before finally showing up on Friday June 7th unannounced at 4:00 pm. Our dealership representative had already left for the day and was not able to speak to the adjuster. The adjuster took the car for a 5-minute drive returned to tell a mechanic on duty that there was nothing wrong with the car.

They are a fair company but they sell your contract to other companies. You think you are doing business with Endurance but in reality you doing business with another company. They are not that upfront about that.

Total scam. No way they have 80% five stars. Sign up with them at your own risk. They refuse all claims they possibly can and in my case, all my claims. What a waste of time and money. My guess is all these companies are the same. Save your money and use that for any repairs.

I sold my car and called about my warranty and wanting to cash out the policy. The gentleman I spoke to told me I had paid over $1000 into it and I would only receive $199 back. He told me the best thing to do would to be a freeze on the account. I explained that I wasn’t sure when I planned to get another vehicle and he said that wouldn’t be a problem and we could continue payments when this happened. I also moved and asked to update the address on file. My old neighbor gave me mail that was coming to the old address and I saw a letter from Endurance showing my policy was terminated.

I would give a 0 if possible. They denied a claim for a part that was clearly listed as covered in the contract. Terrible customer service, they were unable to provide any clear answer as to why they were denying the claim. Do not use this service. They are a scam!

I had the pleasure to work with Jessica today. I had several questions regarding the policy I purchased 6 days ago. She was patient, answered my questions thoroughly and even did research regarding several policy options and pricing. With employees like Jessica, it's no wonder why Endurance has high ratings for their product.

I purchased an extended warranty from them 4 years ago when I bought a 2010 Audi S5. I have had 3 things happen to my car during this time. My radiator went out, something with a gear and lastly my transmission needed some work. Each time they denied the claim and work. Always stating that yes we cover radiator, we cover transmissions however we do not cover the thing in the radiator that caused the damage...same logic with the transmission. Needless to say they are worthless and a rip off. Buyer beware.

Endurance has proven to be the best fit for me on now my second vehicle under their coverage. I have recommended to them to family members because of their integrity in service and the best cost around.

There was some discrepancy in my records with Endurance. I read my mileage wrong. But that was cleared up and so far, I'm pleased with them. When I signed up, their reps were very personable and informative, yet very professional. So, I appreciated them. They said that everything was covered mechanically from the front to the back of my vehicle. They also said that the policy includes roadside assistance, tire rotation, electrical coverage, transmission, and motor. Plus, if need be and for some reason I couldn't utilize my car, I could get a loaner. Even though I'm spending a little extra money every month, the warranty is well worth it. With the cost of cars now, the best thing you could do would be to invest in Endurance insurance where you could not have to go into that money of buying a new car. And whatever problems or concerns you're having with your car, it could be well taken care of for $126 a month. That works for me since I'm on a fixed income.

I was having issues with my refunds and a lack of communication. I actually called to cancel, but after speaking with Brittney my account manager, I had a change of heart. She was super professional and resolved my issue. Thank you Brittney.

Endurance has given me a peace of mind, because I didn't want to purchase a new car but I knew I'd probably have maintenance to take care. There were some issues that I covered on my own, but several others issues I was able to use the warranty and pay my deductible.

When my husband told me he would go with Endurance Auto Warranty, I said, "Are you kidding me? Is there something wrong with you? I've heard so many horror stories about this type of stuff." He said, "No. I can tell you this. We haven't had any problems with Endurance." My husband said that was all he needed. And he went with them. He did the right thing. I put the car on the diagnostic thing, found the problem and fixed it. There was a second situation. The shop had to do something to it and as a second step, that something went wrong the first time. But they got it fixed. We've had no problems with Endurance. Very glad. Everything went smoothly. I would do it again.

My experience signing up with Endurance was very good. Nathan was the one I dealt with and he was honest and forthcoming. I looked up Endurance while I talked to him. I was looking for a warranty for my van and I liked what he said. I like the price, too. It's worth it. I like the idea that I can call a tow truck any time I want to, and it's covered, too.

The signing-up experience with Endurance was very easy and it went very quickly. The rep seemed to nearly know what he was talking about. They also sent me an email with PDFs of all the information.

I've been with Endurance for four years now and I haven't had any problems with it.

The only thing I don't like about Endurance is, that they have the thing that's 1,000 miles and a month. The other companies don't have that. I had a problem with my vehicle and they wouldn't cover it because it hadn't been 1,000 miles yet. We got it fixed and had to pay it out-of-pocket. But the coverage seems good and when I signed up, it was easy. I called and talked to a rep. He explained things to me. He talked me through everything and signed me all up. It took about 15 minutes.

The signup process at Endurance was easy. The only thing is it'd be nice to get a hard copy of the policy when you sign up and I was told I couldn't get it, that it's electronic.

A co-worker told me about Endurance and when I was applying for the warranty, the person who waited on me was good.

I signed up my daughter's car on April 17th and on May 17th, I was looking at the app and it said my payment hadn't been received. So I called Endurance and I said I don't understand because I have an automatic payment. The automatic payment didn't come out that day for the first month. The girl said that when I signed up, I had given them 125,000 miles on the car and they gotta update the mileage. They switched me to somebody else and the guy said that it’s been more than 30 days since I took out the policy. It was 31 days so they would have to rewrite the policy. We had to start all over again. They rewrote it and that was the 17th of May. They said that it was effective then.

The representative was great. I wanted to make sure that I got the best price and what would meet my needs without hitting my bank account so hard, and given the consideration of how much it costs to get a car repaired. I only have one vehicle. So, if something goes wrong, I'm up a creek without a paddle. I continued looking and talking with Endurance and they were able to work with me to get good coverage and get what I needed for a reasonable price. I particularly like that I paid for three years and I still got two more years' worth of coverage. I'm 73 years old. If I'm still alive five years from now, I'll be satisfied.

My son has a current contract. They paid once but now that he has a major issue they are trying to say he has a lift kit which he does not and void warranty/ Beware they will pay for minor stuff then screw you if it’s a large issue. I am canceling my warranty over this.

Endurance Auto Warranty would be a good investment in case something happened to your car with a breakdown, especially if you don't have a brand new car but you gotta keep it running. They offer roadside assistance. You might need that one day. The sign-up was less than 10 minutes. The representative told me what the program consisted of, what I could expect as far as any work I may need done on my car, what's involved and not involved. When I have questions, I would call them. They were always ready to answer, very easy to reach.

Endurance Auto Warranty told me the cost and what was covered. I was happy with what they told me. Also, they have sent me a book about Endurance and it explains a lot. It was a good plan they gave me.

Our car's warranty had run out, and we live on a fixed income, so we felt like it was better to go ahead and get another policy on it so that we would not be caught with a tremendous bill out-of-pocket. Endurance had contacted us several different times and the rate didn't seem too bad. The rep was very informative and it was an easy experience.

I talked to a lady yesterday and she was nice. Everything was fine with the sign up process but Endurance is very expensive.

I got to go to the Mercedes Benz service center because there's a problem with the engine turn-on of my car. There's too much noise and shaking. The dealership said that I should use my Endurance warranty and that they could call them. But they said that the labor charges are high and Endurance doesn't want to pay something like that. My warranty is paid and I have full coverage. So, I have to pay the $100, then they'd have to pay the full amount. But the problem is the dealer is very busy and they need to do the appointment. So, this is a headache to me.

I've been with CarShield before and I already know how they are. I've heard Endurance is a better product. Signing up was a pretty smooth and straightforward process. I contacted them on a couple of different occasions and the last interaction took about 45 minutes.

I feel pretty good about my coverage with Endurance. Their price is reasonable and I was highly satisfied with their sign-up process.

I bought a used vehicle, so I wanted to make sure it was protected. I did a little internet searching and Endurance was rated pretty high. Sign-up process was easy. Everything went well.

The price was good and I liked that if something was to happen to my car, there was no limit as to what Endurance would pay the service people, whereas others had a limit. If we took the car into the shop, they'd only pay 150 bucks an hour for the worker, whereas Endurance didn't do that. So, I didn't have to worry about that piece of it. I had an easy experience with Endurance. The rep reviewed everything with me and was able to answer any questions.

I used the policy once when my car had an issue and Endurance covered the majority of the work. My car had the check engine sign and it wasn't even a big issue because it was just the gas cap. But they found some other issues in the engine and the bill was supposed to be 6,000 and I only paid around 800. They explained to me the things they were not able to cover that as per the contract, they were not supposed to do it. So I trusted them on that. I'm good with what I have now with them.

The experience I had with them was great. The sign-up process was very easy. The guy who helped me sign up for it was also very helpful and explained everything to me. His name was Alpha. I'm very happy.

Terrible company, liars and smoke throwers, they messed me over on my repairs, I had to come out of pocket! Left a review on the BBB and was promised a refund check in June/July last year. Check was never sent (wow). Fast forward a year later they say "You didn't sign the email." Ok fine, I sign it and am guaranteed a check (2 months ago) guess what...It never came, of course. Now they're saying they have to do an investigation about if it was cashed. (Doubt they ever did) now they're just holding it more saying it's still being investigated, even though it was promised this week. Save yourself the drama and go with someone else. I use Carshield now and they're much better. Oh! And they had the nerve to send me a policy lapse letter in the mail this week...Wow!!!

Wife and I decided to cancel. The lady I spoke to kept saying we didn't know what we were doing. Why would we cancel. Then continued offering more discounts if we kept policy. Finally she put me on hold to get to refund area. Very hard pressure sales tactics.

My contact today was to pay my monthly bill. The process was easy-peasy with no hassles and no pressure. The best part of it all was that I spoke to a person and didn't have to navigate recorded messages. Now that's true customer service!

I would not use Endurance Warranty. I purchased my car in 2023 and because the previous owner had it diagnosed in 2022, they will not cover my repairs, stating preexisting conditions. How was I to know the car was previously diagnosed with the same issue. It didn't have any issues when I purchased in 2023. I didn't have any issues until 2024. How are they penalizing me for preexisting conditions from another owner.

Not interested! Had very bad experience with Endurance and CarShield!!!! It's all a legalized rip-off for customers!!! I paid 260 a month to Endurance for two vehicles over a year!!! To be covered! So I wouldn't have to pay out-of-pocket expenses in case something happened to my vehicles! And on one of my vehicles front calibers went bad and seized up and burnt through the brake hoses causing very expensive repair! Contacted Endurance Auto and ask and made sure that calibers were covered! They said yes and they told my vehicle to get repaired! Once the claim was filed and the mechanic explain what happened that the calibers seized and no lubricant due to hoses burnt because of heat from calibers seized!

I had a policy a few years ago on my BMW. I had this policy for a year. My drive shift shifted and hit my oil pan gasket and all the oil leaked and blew my motor. Endurance told me it was my fault. How the hell was that my fault. Well of course they did not pay for any of my repairs. Save your money. Don't mess with these people. SCAM.

Very helpful. I am completely satisfied with the explanation of my policy. All of my questions were answered and the lady was extremely polite. I couldn't ask for a better experience. Thank you,.

Very professional and friendly service agents. They were very informative regarding the plan I purchased and answered all my questions. I am looking forward to working with these individuals should the need arise and I require service on my vehicle.

I like Endurance's price and services. Signing up was a very easy process, and the agent was very knowledgeable, pleasant, professional, and compassionate. I would recommend Endurance.

Trash they needed me to approved, tear down of the engine before they would even accept anything. They said it would be accepted, then they denied it now. I have to pay seven thousand dollars from a little loophole they had in the contract. They are a huge scam and the dealer said they are not going to work with them anymore because they are a big scam.

The Representative was very well knowledgeable and trained. He help me with all my concerns and questions regarding my coverage. Excellent job. I would def recommend this company to anyone who is looking for a peace of mind.

I'm with this company that's really patient. Kind sweet understanding to make sure that you understand what they're talking about. They are not going to get off the phone until they are done with your questions. If you do not understand it after that you see the price and stuff, they still gonna have staff. That's gonna be patient to explain everything to you correctly. I still didn't understand it for past couple days. But then all of a sudden, I caught on to what they're saying. There's 2 different companies. They work with and I have one of them. And I'm glad I have this company. Cause my car be down so many times can we spin out-of-pocket just pay? For the dispenses of our cars.

I got two vehicles covered by Endurance. I didn't have a problem with the overall sign-up process.

I had tried a couple of other companies and Endurance was the third one I talked to and I liked their plan. Their customer service was great. They explained everything to me and I liked them. The cost was good and the options are good. It's what I was looking for.

When I had a claim, I hand my information in to the car repair place and they take care of it. Endurance has always taken care of their part. It's been a positive experience.

Endurance Auto Warranty provided what I was looking for, for the Jeep. I called them and they gave me a fair price.

Signing up with Endurance was fine. The only thing that left me questioning my decision at the end was the fact that there's a 30-day and a 1,000-mile waiting period, and that was not made clear. The rep said it was 30 days or 1,000 miles. When he reviewed everything he had told me, then I heard it has to be both. So, that that needs to be clarified when you're trying to sell that. He also told me that I got the super secret package, which also included certain other things. It was for a couple of months and that was one of the reasons I went with Endurance but at the end when he was recapping everything, none of that is available until 30 days and 1,000 miles. One of the things I wanna do is get an extra key fob, which was part of the additional package that apparently was included but I had to wait 30 days and 1,000 miles.

Endurance is supposed to be the best nationwide. They are cheaper. And they seem to know their stuff. I'm happy with it. They were very nice, helpful and explained it well. If it works like it says, it should be excellent. Exactly what anyone would need.

The sign-up process at Endurance was easy. The person that I was talking to was very nice and took care of everything. I'm very satisfied.

With the way the rep talked, he was good.

The purchase process was easy. It took me a bit to figure out how it works. But I got it figured out. Once I got through, they were fine. The hard part was getting through. The first time I tried, it was eight minutes. But the second time I tried, I got right through. Their cost was fairly reasonable too.

The gentleman was great, very knowledgeable and explained what the warranty was gonna cover. Endurance sent me a warranty online and I printed it out. It is 20 pages and I've been reading and so far, so good. People should give them a try.

The sign up process was very easy. By the time you get to the end and get ready to do the payment, Endurance gives you an idea on what your pricing is. So it made it very easy to make my decision. They sent me a couple of emails and gave me links to their terms and conditions in the contract. I downloaded all of that and it was very simple to do. I've been very pleased with everything so far. The only thing is that if you ask them real specific on a specific item, they're no help at all with their chats. So it's good that they do give you a phone number. You can actually talk to a person and get more in depth on what you're trying to ask and get a better answer.

So far, my experience with Endurance has been good. It's a very nice warranty. We like the perks and everything with it. My signup experience was very easy as well.

I liked their kindness and I didn't feel like I was getting the runaround with the Endurance rep.

I mostly did everything online signing up and it was easy. Everything was very simple to where I could understand what was going on. I compared the different selections that they have and I ended up going with superior, which covers it all.

I signed up with Endurance two months ago. The options of Endurance were fair and I like that they cover salvage titles.

The person that I worked with to sign up was knowledgeable, professional, and very helpful. I wasn't familiar with the process. But because of the professionalism and the knowledgeable person, it was very easy.