Endurance Warranty Reviews

The rep I spoke to answered all my questions and didn't tell me a lot of unnecessary information but told me just the basics, what I really wanted to know, what's covered, and was there any deductible or co-pay. He was very knowledgeable. Then, I got my information that I wanted in the mail -- a hard copy, so I was able to look through everything and see that it was the same thing that he represented. I'm very pleased with it.

STAY AWAY, THEY DO NOT WANT TO PAY FOR ANY WARRANTY CLAIMS. I bought a warranty about 2 months prior on my wife's 2015 Mini Cooper, with 50,000 miles, running well. The car started running badly, so we took it to our local Mini Cooper dealership and had it checked out. They called ENDURANCE to file a claim, so they came out and denied the claim due to sludge in the engine and said it was poorly maintained. This was verified by Mini of the woodlands, not be true, and said the car was well maintained, like it should be. We also provided Endurance with all of our receipts of oil changes. And my service advisor called them that they did not know what they were talking about, but still denied the claim. STAY AWAY AS FAR AS YOU CAN, TOTALLY A SCAM AND WILL DO WHAT EVER POSSIBLE TO NOT PAY YOUR CLAIM. SCAM, SCAM SCAM COMPANY!!!!

I signed up for Endurance after doing my research. I gave them a call and the gentleman stayed on the phone with me for as long as it took for me to understand all the details of my new policy. I had to call Customer Service the following day and the female Customer Service Representative was just as efficient and helpful. I felt like a person not just a number. It is great when you feel like a Company has your genuine interests at heart!

I purchased the top-of-the-line warranty for my 2016 Cadillac ATS in February 2024. I was told it was the best coverage, just like the factory warranty. A month ago my car started having some driveability problems. A lack of power in second gear. I took the car to a ASE-certified repair shop. Long story short, the connections on the ECU had corroded from a coolant leak. It had to be replaced and reprogrammed. The repair shop submitted a claim. Bottom line is I’m out $3700! So much for $100 deductible. Don’t waste your money on this warranty.

I submitted a claim because the AC went out. They corrected it. They looked at it one day and I brought it back when they had the parts and they did it in one day. Their customer service was good.

My experience with Endurance did not work out well at all. Every single problem we had, they claimed they didn't cover. All we kept getting, "That's maintenance, that's maintenance, that's maintenance." They were big items that happened to the car a month after we got the coverage and everything that we went over with them at the time was, "We don't cover this, we don't cover that. Anything that's maintenance, we don't cover." But they don't tell you that at the time that you're signing up and putting out the money, that they don't cover maintenance situations. I was impressed at the time that we were signing up with them. But I'm really regretting it.

On 5/21/2024, I contacted Endurance for help in getting new strutts or shocks on my 2015 Lincoln MKZ. When I initially received my warranty, I was given the incorrect one. I should have had the Diamond Extension since this was what I received on our Explorer XLT 2015. I asked the rep if I had the same coverage, and she alluded to the fact that I had the same coverage. At this time, I had 74,406 miles on my car. When I finally received my warranty book and my warranty card, I realized I did not have the Diamond warranty.

Issue was fixed.

I have not been offered plans with pricing? A gentleman called me yesterday after I requested info and he sent 1/2 of the call telling me how great Endurance was, and the other half talking down CarShield and the other top companies. He couldn't or wouldn't quote me any prices. I told him I wanted to pricing on the different plans but never did. Just kept talking about how great Endurance was. I told him I would never purchase from ANY company without offers in writing. He finally agreed to send me quotes by email (Like 2 others have) already. 2 days later and he has sent me nothing!!

Horrible warranty company. Had an issue and after taking my car to the dealer they denied the wheel bearing as "pre existing" yet the issue just started. They can say anything is pre existing based on the contract verbiage on page 4. So here I sit with a $2K warranty and a $1500 bill for a covered service. Now I am stuck with a trash warranty company. I should have known better than to buy one of these after market warranties but thought a big company like this would stay true to their word. Obviously not. DO NOT BUY!!!!

I have a Secure Plus plan with no claims for 3 1/2 years. I now have a problem with starting or shutting down. My Kia dealer says it is due to a Gear Shifter Assembly. It is a sporadic issue but what happens if I am out of town and it won't let me turn car off or on? Dealer and I have called Endurance and they indicate this part is not covered?? They are sorry but can not cover the claim. So now I have an expensive warranty plan and it fails to cover a problem starting or shutting down my vehicle. This is a sorry coverage when a specific part is omitted from coverage.

Purchased Endurance insurance for my car. The first claim I put in they denied because they say the car had carbon build up which is normal but it was due to clay in the engine which is not normal. They tried everything to get out of not paying the Lexus dealership. Now I'm stuck with a big bill. Terrible customer service. Please don't get this insurance. Avoid the hassle.

When I purchased my policy the customer rep insured me that my 2020 Murano, was covered quote "Bumper-to-bumper" Premuim, and the first claim I made was on the seat belt light was denied. I had to pay over 7 hundred dollars out my pocket. The Nissan tech couldn't believe I was denied. I didn't hesitate to notify Endurance customer service. My claim was denied!

Thieves, stay away from them! After 3 months, I tried to cancel my policy on a used jeep I had just purchased since Endurance wouldn’t pay for the repairs the jeep specialist said it should have because Endurance said it had a lift kit. I bought the jeep as is; I didn’t know anything about a lift kit. The Endurance rep on the phone was so rude and mocking. I completed the required paperwork for cancellation that same day. I had to call this company 5 times because they kept sending me bills and notices of out of warranty. They delayed a check to me, taking two weeks to cancel the policy. Of the $506 I paid them, they sent me a check for $92.43. This company kept over 80% of the money I paid, and they did absolutely nothing!

Hello. I had good experience with Endurance. Nice people and they will help you in any way they can. A girl named Destiny are good with her customers. I like that in a company. She is very responsible and respectful.

The customer service representative Rodney was very professional and thorough in his delivery to me, and took the time to repeat back what he thought he heard me Say so they he could be precise. Love it.

I signed a contract for a warranty in 2019 for my F150. I have had zero problems with my truck thus far (68000 miles). Started having an issue, so I brought it to my local dealer to find out the problem. Turns out, I need a new torque converter and main control. Endurance specialist dragged their butts for 5 days reviewing the claim. This morning I am told by the dealership that Endurance will only cover around 75% of repairs. I feel cheated. I was told if I ever had a problem it would be taken care of and all I had to pay was $100 deductible. And the rental coverage is crap as well. $50 a day/ 5 days max. There is no way in hell I can rent a vehicle even close to mine for that price. Will not be renewing my contract in November.

The sign-up process was very easy. I was on the phone with a woman and she was very good. When I had asked if I could do four quarterly payments, she said yes. I spoke to a manager yesterday because I wanna get paper bills. I don't want emails. I don't want it on my credit card and I wanna pay it off in four payments. I'm hoping it comes when the bill comes. But I haven't gotten definite response from them. I keep getting these emails, but I want paper trail. I'm old-fashioned. I did get a card with a piece of paper.

Our Cadillac CTS had transmission problems. Cadillac dealer determined that it needed replacing with a new transmission (roughly $9000 total). Endurance paid for only the transmission part that initially failed and caused the damage to the entire transmission, but only that part. They paid $3500 and I paid $5500. They said that the first time the transmission slipped, I should have known that it must immediately be parked and not driven any further. All damage after the initial part failed is my expense. This company is not what they advertise. Big promises on the advertising side, but they do not follow through with the protection. I would recommend finding a better auto warranty company than Endurance.

We purchased our warranty from them and although it was easy to sign up AND the agent was knowledgeable, When we went to use the warranty and make a claim, it turned into a nightmare. The claim was denied because they said (It was an existing condition that was happening for some time) not very specific on 'some time' what does that mean -They couldn't provide an answer for us on that front.

Kim was excellent and very informative. She answered all my questions and am really glad I chose endurance. Great friendly customer service. Stinks that 5 is the highest rating I can give because kim deserves 20 stars.

We are extremely pleased with the associate who helped us sign up for coverage as well as the coverage itself. The associate was courteous, friendly, and very helpful. The contract we chose for both of our vehicles is a great value for the price. We have already recommended Endurance to friends.

There are loopholes in their policy coverage sections allowing them to deny claims, especially large ones. Contract lawyers write these types of policies and know how to "word" them so they get out of paying. We filed a claim when our power steering failed and they said it was "electrical" and denied the $4300 repair. The section under steering in our policy listed all types of components covered including "electronic control." The plan costs $4300 so they would not have made any money with us. We believe this is why they denied the claim. We are ending our relationship with this company and would not recommend them to anyone.

Do not get them, they will take your money, and they won't tell you the cons in the policy, I asked for Is corporate office number, the man told me he is Is corporate. I asked to cancel my policy In February, and it took a month, the girl on phone Kylie said 2/13/24, "You don't need a cancel form, I cancel you on my end," I said, "Are you sure," I call about this matter 4 times 'cause they said I'm not making payments, but I cancel in February, they took my money, they told me It will take 30 to 45 day for your refund, that they knew I was not going get back. I had to beg to cancel. Now it's 5/13/24 and they still sending letters in the mail for non payments. Don't worry I will get a attorney. Need to train your employees, 'cause I got lie to. 0 stars from me.

Was Very informative and nice. Understood my inquiry and delivered. Awesome customer service and is very pleased. I would recommend this company to family and friends anytime knowing that they will be well taken care of.

I was told Endurance would cover bumper to bumper. I accepted that but foreign cars have different parts and names. Which don't always match Endurance parts and names. Didn't read contract until after signing via docusign. I had accepted all that was said to me over the phone. Still I was working with a great guy who understood my part needs, over a period of a few months....although could not cover the parts I needed for replacement. If I had an American car more would have been agreed to, I think. Endurance has good people working for them like Max. Good luck to all.

I signed up with Endurance out of abundance of caution, and was paying monthly around 130, for a recent model Lexus GS, a car which is already rated less subject to problems... About three months later it had a misfire... a computer issue... Despite the type of coverage, they left me alone with the whole bill to pay. They brought me 1000 excuses for not paying... They are not intervening the way they promise, avoid them at all cost!

Misleading when you sign up, they will accept my monthly premium but will not cover any work needed that is covered by their services because it is just over the 1000 miles, that the require and 5 months after paying their premium will not cover any work needed. They won't cover air conditioning??? Since when? They covered it for my other vehicle. They said it was because of the mileage, ok then why take my money? Never again to be trusted. So, I cancelled both policies. Also, the phone rep a male was rude when I was cancelling, he told me I did not need to be rude? When I asked him questions yet he asked a lot telling me to get my parts elsewhere they offer a discount program. Excuse me? Bye.

Very bad experience with Endurance. Fast to take your money, slow to pay a claim. Did not cover what they said was coverable when I signed up. Would not cover my window regulator which was covered in my policy which was covered under electrical components. Very dishonest and untrustworthy. Very hard to cancel the policy. One big fraud. Do yourself a favor and put away $100 dollars a month in savings to use for car repairs instead of throwing away your hard earned money to these scammers. I threw away a $1000 plus and got nothing in return. Warning warning. I repeat run away.

Everything was easy with the process with Endurance and it was a good experience.

I signed up with Endurance and it was a lot easier than I thought. I was very satisfied. I didn't have the actual mileage when I started. So, I had to get the actual mileage, and that was the only thing. I haven't used them yet, but I have a little peace of mind. The customer service was excellent. They sent me an email about the whole policy.

The customer service of Endurance is excellent, and I like the cost. Anything I ask them, they answer it. I was very satisfied with the whole process. Overall, the service is very good.

My signup experience with Endurance was wonderful. The reps were courteous, they answered all my questions, and they told me everything about the program. They knew what they were talking about. Endurance has a reasonable price, too.

The Endurance rep was very helpful when I signed up. The price was also right and they cover a lot of things in my car. I like it.

I was speaking with Gregori and he was very good. He was the one that really sold me on Endurance. He was very friendly and very knowledgeable. He should get credit. I used to be with Endurance years ago. I didn't have to fill a claim and I wasn't with them a long time, but they were good. I really couldn't afford what their package was, and Gregori looked up something and looked on the list. He said, “Oh, yeah. You were with us.” I got the physical book and the card. I did get that in the mail, but I wanted to have an extra card because I like to have one to leave at home and one to be in the car.

The rep with Endurance told me what benefits I’d receive.

The guy from Endurance explained everything to me very well. He went over everything, what was covered, what wasn't covered, my payments and how long it would last. The sign-up process was good. I was satisfied.

Endurance has better pricing than what anybody else has to offer. Plus, they do cover products and warranty products. I purchased a bumper-to-bumper coverage for my vehicle and they explained everything straight up. No mystery and no second guessing.

I like the amount of coverage that Endurance has on their extended warranties. They seem to cover more parts than their competitors. They're covering about 90% because they even allow you to add on electrical, which is something that I've never gotten the opportunity to do in another place. I was very satisfied with the signup process. It was easy and smooth.

Endurance is a good company. The rep was informative and straightforward.

Signing up with Endurance was quick and easy. Someone called and asked a few questions. I also had a great experience with them when I had them for my Mercedes. I was impressed with the coverage we had.

The young lady from Endurance whom I spoke to was knowledgeable. She had no problems answering any of my questions. She worked with me to make sure that I could afford to keep the policy once I got it. The signup process was easy.

We were told that we would get a copy of the policy in the mail, and to my knowledge, we have not received that yet. Besides that, the individual I was talking with on the phone was professional.

Endurance was excellent. The rep was so easy to work with and he listened and explained to us. He understood, and that's what made it really nice.

I like the way they Endurance Auto Warranty handles things. It was a painless sign-up and good to go. I feel comfortable. The rep had a happy attitude and good customer service. I was very satisfied.

Signing up with Endurance was excellent. The representative was very knowledgeable and gave me the best plan he could possibly get for me based on my vehicle and condition of my vehicle. I was very satisfied with the process. The whole process was outstanding. I would highly recommend others to use Endurance.

The sign-up process at Endurance was very easy and pleasant. They asked me many questions, including serial number, and mileage. Then I received the quote. I was told about the roadside assistance, key replacement and different things that I was not aware of. It was good to know I got a few extra things in the policy. I'm very satisfied so far.

The rep was was thorough and informative. Paying $200 a month to Endurance is not bad when I'm driving a luxury car where the repairs could be much more. But they were supposed to send me a package in the mail and I haven't gotten that yet.

The things Endurance offers is a little bit better as far as having more options. If you want something and don't wanna pay a whole lot of money, then you have that option too. The rep told me he would be done in three minutes but he was done with that process in six minutes. I said, “Next time, you need to make sure you tell people six minutes. That way you're not lying to them.” But so far, I'm pleased.

Endurance Auto Warranty's price range was a lot better for me than the other ones were. I was very satisfied.

The guy with Endurance, Cedric, was as nice as he could be. I'm happy with everything.

I'm happy with Endurance. They are the most reasonable one. I like the price. The rep offered me a $300 discount.

We got both vehicles on Endurance then we found out one vehicle has a salvage title on it. They were supposed to reimburse us all the payments that we made on it. They said it would take a month. They tried looking for a way around it, but their system wouldn't allow it so they canceled it as opposed to reimburse us five months’ worth of payments we made on it. I was getting ready to call them and set up a claim on the backup camera but you can't put in the claim on their website without calling them.

Everybody was very helpful and knowledgeable. Everything went smoothly. If you're worried about anything with your car and you’re thinking about an extended warranty company, I would recommend Endurance.

The first person I talked to was very informative. Told me a lot of things that I didn't know and explained a lot of stuff to me. It was an all-around good experience with the customer service person I spoke with. So the second time I started looking for a maintenance plan, I came back to Endurance Auto Warranty. Every question I had, they had an answer right off the top because I'm not good with automobiles. I asked detailed stuff about transmissions and what would they pay. They are very knowledgeable, helpful, and anything you need to know, they will explain it to you. Everything was handled perfectly. I was very satisfied.

Where things are, everything is so high, I pay 140 some dollars a month for three years. I got a brand-new car. It's gonna be good for a while, but I'll never know. If I gotta take it in, at least, I got a zero deductible where I don't have to pay anything. So, a warranty like Endurance is a good service. The rep was friendly.

I called Endurance Auto Warranty, and they talked to me about what they had available, and how much it cost. I said, "Okay, that sounds good. I wanna go ahead and sign up." The rep gave me his direct contact number so if I had any question, I could go back and talk to him. I emailed him a question and he emailed me back within 24 hours.

Endurance Auto Warranty explained fully what I would be covered. And to be on the safe side, we went with them. They were very professional. They knew that I had never had an extended warranty policy on any of our vehicles, and they did not apply any pressure. It was strictly our idea. I'm more likely not to buy something that people try to pressure me into buying. They explained that any kind of trouble with the motor, drivetrain or any kind of problem, all I had to do was to show them the Endurance card and it would be handled immediately. I take the car in. It would be fixed. Go with Endurance.

I asked Endurance Auto Warranty for what the benefits were and what wasn't covered. I was more concerned with what was not covered than what is covered. There are more things to cover than not. It's the things that aren't covered that are scary, and I would want to make sure that I didn't get a warranty that I would find out that if it was a third Tuesday on a month with an R and it doesn't qualify. So, I asked for a policy that lists the exclusions, so I could look at that. The plan I got is called Elite, and it only excludes maintenance items, like tires and oil, and wear and tear like the tie rod and a spring in the suspension.

Everything was great when I signed up with Endurance Auto Warranty. It's 5 stars above all of them auto warranty companies. I liked the things that they offer, which includes towing. Also, the person that I talked to was very professional, polite, and knowledgeable. Endurance answered every question I asked or every concern I had. It was awesome.

Check out Endurance Auto Warranty because it was a good deal. For the coverage, the price was good. And it was easy. It didn't take a long time. We were very satisfied.

Endurance was cheaper and had a better deal compared to others. The rep was great as well. However, I keep on getting emails to sign up for Endurance and I already have it. I don't understand that.

The Endurance rep who called me explained the program. She wanted me to go to the highest level, but I didn't wanna do that. She explained to me what the differences were. She was quite knowledgeable about the product. She was thorough in her explanation of how it worked and what the benefits were. I knew what I really wanted and she tailored the product to what I said that I wanted. She did a good job.

My experience with Endurance was nice. If I had any questions, they answered them and everything went smoothly. They were willing to talk to me and were good with me. I am happy with it.

The Endurance rep when I signed up was great. She answered all my questions, told me everything and was happy-go-lucky. The lady was really nice. The process was easy, too.

The Endurance rep was very nice and intelligent at the sign-up process. We didn't have any problems signing up for the coverage.

The reps of Endurance were very knowledgeable and what I'm getting for the price doesn't seem to be too bad. They cover oil changes and that surprised me. That is definitely a good feature.

The Endurance rep I worked with was very thorough and clearly communicated and persuasive, ‘cause I was gonna wait and think some more. But while we were talking, I was also researching and she was not pushy at all but also just sharing the value and the reputation of the company.

The customer service was great. They were very knowledgeable of the product. The rep answered a lot of my questions.

It was an easy sign-up. They were courteous and informative.

I like the coverage of Endurance, the price, and the bonus and the discounts. My sign-up experience was excellent. The gentleman who helped me was outstanding and excellent. His name was Adrian. He was very friendly, courteous and answered all the questions that I asked.

Endurance has the most comprehensive plan for the money. The reps were very knowledgeable about all the plans that were offered and were able to get me set up with a plan that fit my budget. Endurance is worth the money. It's pricey, but it covers everything. We've had claims and it's already paid for itself. We just took our vehicle to the auto shop, told them we had the Endurance plan and they took care of everything. All we had to do was pay the deductible. But though the app is easy to navigate, it doesn't show everything that you'd wanna know.

I recently started dealing with this warranty company after reading how fast and great it was but after today I'm very disappointed! I had this plan for 5 months, did the waiting period and 1000 miles requirements just to have me take my vehicle in for service, I called to make a claim, they asked for prior oil and was given 4 prior and as a bonus whole Carfax history from car insurance with work history of my car. Sent first adjuster out and agreed with mechanic. Then came back to say need tear down for a lifter and oil filter housing leak??? For giggles that was done mind you no mention of a engine was told to me.

I haven't had a claim yet but when I renewed my policy I received great customer service. I think I need something checked soon, so I may make a claim soon. Only thing I would change would be that they should tell you an outside company does their billing.

The customer service are very professional and caring. Providing all the necessary information for your every need. I'm new with Endurance although I am looking forward to a wonderful experience with them. I have definitely enjoyed the security knowing I have a policy with them. I've also recommended them to family and friends.

I have had nothing but issues from this company since purchasing my jeep. I have had my vehicle for just over a year, we have put approx. 20,000 or less miles on it. It needs new motor per the mechanic we took it to for a look over and a sensor light that was on. I have sent this company a year's worth of receipts for oil changes on 3 different occasions, and 3 different agents. An adjuster still refuses to come look at vehicle because 1 of the receipts is hand written. I only found out they would not accept it after my mechanic's office called the company, they have poor communication skills as I have had to deal with multiple different agents as no one will return calls or emails. This repair is going to cost me over 9,000 out of pocket and they are refusing my claim for "improper records". I wish I had stayed clear of this company as now they have my money and we are without a vehicle.

This company is a TOTAL scam. I purchased the their auto insurance product. They said it would cover my engine and transmission should they fail. Transmission replacement denied. Leaky seals not covered. Scam.

The expectation was met and my problem was solved right away with emails sent out to appropriate people. Thank you so much for being efficient. I was thrilled with the results of my phone call. I would recommend Endurance to everyone.

05/08/2024 I have pre paid 4317K+4152K = over 8K for an extended warranty with endurance for my Cadillac Escalade. The current contract EVPU2115904 expires on 7/24/24 before that we had contract Escalade - 2034790BRR. So my car that has had no issue needs a new engine and has been in the shop for 2 weeks because endurance giving me the run-around. I also have another car that I paid almost 3K for Endurance insurance. Total over 12k Endurance wanted to deal with my shop Hogans and sons -sterling VA 703-444-6426 and Endurance came out and said ok. Now they are saying No for no reason.

I received a letter that said that I had a deadline of May 2nd to get back to this company to be able to NOT have my rates increase and if I didn't, then they would not be able to honor the service contract I have for my vehicle. I called in, because it is not May 8th and I was worried. The lady that answered, (and I hope it was recorded both times that I called) was forcing me to tell her what vehicle I had. I said nope. You tell me what vehicle I have and if I even have an account with you or not. She hung up on me. Then I called back and my number was blocked....are you kidding me? Then I used a different phone and was able to get through again, and talked to another lady and she finally admitted that I didn't have an account and that this was a sales call/letter I received.

My customer service rep Tabitha ** was very helpful in explaining my auto needs and my overall insurance with Endurance. I'm very satisfied with my services with Endurance. Been a customer for over 2 years.

I was highly interested in buying a auto repair policy for a while, but did not know a lot about them. The truth is, not intending to put any company down, but I called one bigger name, and their customer service was awful. Watching Fox News one day I saw a commercial for Endurance coverage. I called and was warmly received but had to be transferred to someone in another dept. A woman answered the phone and, it turned put to be perhaps,...the one of the finest customer service reps I have ever spoken with.

I spoke with your customer support advocate, Rodney, and he was very helpful, kind and courteous with all the information I needed regarding the process of filing a claim. I am a new customer, and I am very grateful for Endurance.

I purchased Endurance warranty after doing research on a few of the other companies. I had a 2016 Chevy 1500. I bought the Supreme policy. It was well worth it, even the dealership I take my truck to couldn't believe what the policy covered. Unfortunately I now live in a state where I no longer can use Endurance and I'm very disappointed When I tried to transfer the policy to my new vehicle. This is not Endurance's fault but my state's laws.

It was easy to get a warranty from Endurance. I did it over the phone and they told me that the policy would take effect a month after I signed up.

I felt comfortable with the person I talked to at Endurance. They were honest and I was very satisfied with the conversation. The amount of money that I would pay is 118 a month. That's a good price to be totally covered for my car. I gave them permission for automatic withdrawal from my bank account per month. I haven't received the policy yet though.

I had heard from somebody that Endurance was good and they had good reviews. I signed up with them and the process was good. They answered all my questions and the policy says it covers everything except for tires. I would tell others that it would be a good place to sign up for.

I spoke to a representative for Endurance, and he represented the company very well. He was easy to talk to. He was trained the right way and to make sure that I understood clearly on what they were offering and how long it was good for. I like that Endurance is a one-stop shop. My deductible is $100 cheaper than another provider. The salesman had sold this to me for 170 some dollars a month which seems still high, but at the same time, the coverage that I'm getting for it is bumper-to-bumper. I would be covered transmission, engine, electrical, calipers, the brake system, the suspension on the front, and roadside assistance.

I came SPECIFICALLY to start my research into extended car warranties and was assured by signing up right away I'd get the best rate possible. I specifically stated I was beginning my research and would need to shop around, research and read reviews. I was then told I wouldn't get the top tier package because of my car's age and mileage unless I signed up during that initial phone call and I had 30 days to shop around and if I decided to go with someone else I could get my money back.... Who in their right mind would do this? This strikes me as a shady company I wouldn't trust to pay a claim if something DID happen to break on my car....

The Endurance salesperson was very courteous and new her product line, she answered all my questions, and was very thorough. It sounds like Endurance may be a good above-board company, but time will tell, so we'll see.

The rep we dealt with was a young lady, and she was so great. She explained everything to me, then she even explained it to my husband. We signed up for our 2019 Toyota 4Runner, and it went great. I was really pleased. I just wish Endurance would get rid of that 1,000 miles. I can understand the 30 days, but not the 1,000 miles. We don't drive the vehicle often. So now instead of staying home, we have to try to race to add on miles to it. Besides that, I would recommend Endurance. The young lady made it a good experience.

Endurance has an easy process. The rep was good. He was probably an older gentleman and had to look up a lot of stuff but overall, it was a good experience. I got a deal for paying everything in one shot up front. I was happy that I got a discount. The online site is good, too.

No warranty for real cars you might actually need a warranty for. Have low mileage Mercedes which was and is perfectly maintained with no problems ever and surprise it's not covered. This is great if you have a pick up truck with 25,000 miles. LOL

I like that there are more local people that deal with Endurance. Their customer service is good and the cost is okay. I haven't used the service yet. I don't even think my 30 days is up yet. I got 1,000 miles on my vehicle, though. So, that's good to go.

Endurance did good customer service. I did a quote in March and told them I would hold off on it. They still sent me emails but when I came back at the end of March, they still had my quote ready for me. The price was still the same.

The representative I talked to from Endurance was super nice and friendly. He told me I have up to 400,000 something miles to go under warranty and that also helped because most companies will not go over 200,000 miles. He was great at his job.

The sign-up process at Endurance was easy. There was an incentive, so that was a plus. And the representative that helped me was very informative. He let me know where they ranked in the nation. He also convinced me that they were the best. He answered all my questions. He made me feel at ease with the service, just reinforced that it was a great service to purchase. It was a very pleasant experience.

Signing up for Endurance was all right. They explained the coverage to me verbally, and I called and told them to send me some information on it. They sent it in my email, and I printed it out.

The reps were to the point. They got the details of my car, set up my plan easily and sent over my email confirmation of plan quickly. It came with roadside assistance, free towing and $100 deductible for most repairs. I have already recommended Endurance to a few friends with older cars.

The rep was very knowledgeable and answered all my questions. I got the end-to-end warranty with a $200 deductible. They don't cover any of the normal wear and tear items like wiper blades and brake pads. I'd like to pay less but the price is reasonable.

I had a gentleman from Endurance call me and he was a little bit under pressure. He offered it for 130 a month versus the 157 a month. But Katie was excellent. She answered all the questions I asked her. I wasn't quite sure what the Elite plan was and she explained that very thoroughly to me. I even got my son on a three-way to help me understand better. I got tire rotation and towing with the plan. If I break down 100 miles from home, they help with hotel setup. Another thing that I liked when I went into doing my research was their rating. They're also not pushing stupid commercials.

Endurance was a bit pricey but signing up with them was painless. The rep was pleasant and answered all my questions. I've recommended them.

I'm very happy with Endurance. I Googled the top best warranty companies out there, and Endurance was the first one that came up with the best reviews. I hadn't considered buying it that night, but I felt so comfortable that it was easier to do it right then. There was no high pressure sales. They just told me all the benefits, gave me time to write it down, and gave me the price breakdown. It was cheaper than I thought it was going to be. Then they told me that if I wasn't satisfied, I could cancel within 30 days. Also, the payment process was so easy.

The customer service agents are very patient and professional. They have passion for the job, and their customers. It is refreshing to have someone who not only listening, but one who sees the customer as a valued client. You are treated with dignity and respect.

My signup experience with Endurance was really good. The gentleman thoroughly explained the package that I would be receiving. He broke it down exactly what was covered. He also emailed me the coverages which I need to print out. I have a list of things that he said were covered, and it's a $100 deductible. His name was William. He was very knowledgeable and patient.

We recently purchased, and we got the booklet and the contract on email. We were told we would get hard copies, an actual booklet and a paper type copy of the contract, but as of yet, it has failed to arrive. It's almost like the experience of the check in the mail. We ended up talking to the general manager at Endurance for the paperwork department, and I can't say enough about how nice the gentleman was. He listened very nicely and understood what we were asking for, and that's why he did it as quickly as he did. He shot me an email to my computer that had everything on it, the 15 pages of the booklet and a copy of the contract. That was fine except my husband doesn't even know how to turn my computer on, much less go in and do anything with it.

I have a 2018 Ford Explorer, and the entertainment center module, the media computer and the touchscreen went out completely. I had to have the whole thing replaced. I did that with the Ford dealer, and Endurance covered 80% of it. All in all, I’d recommend the extended warranty. People have to make a value judgment on, “Do I self-insure or do I sign up for somebody?” I've been getting a lot of calls lately saying, “Oh, the extended warranty on your vehicle’s run out. You're exposed.” I must be on a bunch of lists for people to call me, and I always just tell them I've got Endurance and I've got it for the next three years.

Endurance gave me $300 off of my service contract, and the sign-up process was good. Every question that I asked, the sales rep explained. Plus, he explained everything to me in details. My service contract covers most of my major parts, like my engine, transmission, and air conditioner. It also covers my tires if anything happened, and if I run out of gas, they'll bring me some. If I need roadside assistance, they do that too. There are some nice things that they do, and the price is good for the years and the money that I'm paying. I got the contract last week, and they said that I had to do a 30-day waiting period and 1,000 miles before my service contract kicks in.

Every one of the reps that I've ever talked to at Endurance was nice. I would recommend them.

A lot of dealers do not take car my insurance. The gentleman from Endurance that did the policy called the dealer and they confirmed they're taking it. He went the extra mile.

It was excellent signing up with Endurance. Everything went according to what they said. They were upfront with me about the policy, telling me when it would start. Endurance is a good company and I've already referred 10 people to them.

I'm very disappointed with Endurance. I was sorry that I signed up with them. I would not sign up with them again. Signing up was pleasant and they were eager to accept my money, but there was no explanation offered. I told the rep that I wanted extended warranty. She said, “Well, it'd be $130 a month.” I said, “Well, do you want my credit card number?” She said, “Yes,” and she signed me up. She didn't ask me anything about preexisting conditions or any problems that I had. It was like, “Just give us $130, and we will give you an insurance number.”

I ran into some financial difficulty. For the next several months I would not be able to pay for the coverage on my vehicle. They understood and they covered both months for me. In reference to me being with them for a long period of time. What they did here was guaranteeing myself to stay with the company and not go somewhere else. They were very understanding and very helpful. The prices for your coverage aren't bad.

I spoke with Izzy ** to cancel my service. He was very professional and understanding. He provided me with alternatives and saved my quote for the future, in case I changed my mind. I would utilize the company for future needs.

The Endurance rep who signed me up was good. He gave me all the information I needed and answered every question I had. There was no pressure put on. He explained everything to me. The process was broken down well, it was understandable, and he showed me how it works. I couldn't afford out of pocket what they were charging to get my vehicle fixed. Paying the deductible that they have is a whole lot easier on me and my pockets. It also made more sense.

The Endurance rep I worked with when I signed up was professional. I'll recommend Endurance. I never used it yet. But so far, so good.

My experience setting up a policy with Endurance was quick and easy. The rep ran it down, told me exactly what was covered and it took us about 30 minutes. They were good.

I had a great experience with the Endurance rep. He explained the mileage and what it covered. First, he said 140 miles. But I was like, "Mmm." Then he said, "Okay. I can do 160." It's also affordable. The plan was great and they have very good customer service.

Endurance Auto Warranty covered more for the price. It includes all the seals, gaskets, and hoses. Also, their rep was friendly and worked with me in every way she could. Endurance cares about me.

I have an Infiniti JX35 covered by Endurance and when I signed up, their customer service reps got straight to the point and helped me out. They were kind and courteous, too. The policy serves my purpose and so far, my experience with them has been good.

I called Endurance to renew and made a payment. It cost me $29 plus another $300 to $400 for the first month. They told me that after my 30 days, I could use the policy. Right now, I'm having a problem with them because they're saying I canceled my contract and that is not true. The provider that's fixing my car said that the Endurance people said I don't have a contract with them.

The people from Endurance were pleasant and they were able to answer my questions. I also asked that something be sent to me, and they sent it right away. It was an easy sign-up process.

The customer rep explained everything and answered all my questions. I pulled up some reviews and checked out Endurance myself. And thus far, everything shows good. But I need to call them back because I need to get a manual to put in my car. I received the email from them but I like one of the handbooks that goes in the glove box. I love Endurance for following up. I greatly appreciate it. So, I'm very happy with everything that they are doing.

The rep was very thorough. He told me what I had and that I'd be getting the contract in the mail. Endurance covers towing, rental, engine, transmission, and driveline.

They didn't go into detail about the coverage or tell me anything about how to do a claim.

The rep treated me very well and was mannerly when I signed up. Endurance takes care of a lot of things in the car. If I broke down on the highway, I can call someone to get my car. They have roadside assistance. They also gave me a good deal for hotel rooms and food. I can cancel at any time if things don't go well with them.

The reps seemed to be very knowledgeable and they had a good attitude. The policy covers the drivetrain, the motor, the electrical system. I'm satisfied.

The rep that I spoke to when I signed up was able to answer all my questions. But I didn't know my contract didn't have gasket and seal, which was what I needed done on my car. They didn't bring that up and I didn't know to ask. Also, it's a little pricey. Talking to other people who have Endurance, they pay less than I do. But they signed up before I did.

The representative from Endurance explained everything thoroughly. Signing up was painless.

Endurance is always good. They had a couple of perks that they explained to me. They told me that when I take my vehicle into the dealer, it's not a second-hand place. They deal with you directly. The sign-up process was good. I got my Nissan Rogue covered. They said the warranty would cover the engine, the drivetrain, the electrical system, the master cylinder and a couple of other stuff. They also gave me another perk where if I'm ever in an accident, they'll go ahead and pay the deductible so I don't have to pay it.

The signup process with Endurance was super simple, and their rep was very good and very knowledgeable. He was a no frills guy. He was ready and willing to go into detail. It was a good experience.

Endurance's reps were very helpful. One time, I took my car into the dealership and they asked upfront if I had an extended warranty. I told them that I had Endurance and they took it from there. They called Endurance and got the approval. They took care of everything and all I did was go in, pay 100 bucks for the deductible, and pick up the car. The process was pretty dang good.

The Endurance rep was very great. He was very straight to the point, quick, and knowledgeable. Endurance was very price-competitive, and it was an overall great experience getting set up.

Endurance Auto Warranty's rep explained everything to me. She was very helpful. I haven't used their service. I asked my service man at Mills what he thought about Endurance, and he said as far as he could see it was okay. They had people that come in there with Endurance and they didn't have problems.

Signing up with Endurance Auto Warranty was simple and easy. They said I could take the car anywhere that is ASC-certified.

I was buying a used car and the dealership was promoting Endurance. The sign-up was a lot like buying insurance from a shady insurance salesman. A lot of, "We can price it down this much," but not tell you what they're cutting out. But I feel like it would be worth it to work into the budget for peace of mind.

The signup process was very simple and the rep was informative and friendly. It was inviting and from what I logged on and looked, it seems like everything I'd want is covered.

I just bought this car and wanted some warranty for the engine and transmission. The rep went over several options, told me what's covered, and gave us some figures. He also gave me two or three discounts.

I called with a billing issue. Rodney took care of the problem in no time. I'm very satisfied with the service I've been receiving from Endurance. My girlfriend and I both have Endurance accounts. Would highly recommend.

I have never had this kind of policy before. But out of the ones that I checked out, this seemed to be the best for the money. I would recommend it to anyone who is looking for extended coverage for their vehicles.

The customer service was wonderful. Otherwise, I wouldn't have gone with Endurance. The cost was a little high, but my husband and I decided that it was a decent deal.

I’m a unhappy Endurance client. I’m want to know why you all would insure a car with over a 160,000 miles. It’s a lot of miles my motor mounts needed to be fixed and claimed denied, cars with these high mileage is highly likely something is gonna give out but Endurance didn’t hold up to their end. 30 days and a 1000 miles and you suppose to get help. That’s not the case. BEWARE of Third-party warranty companies.

The lady I talked to was very nice. She gave me a hardship deal and I took it. I'm very happy with what I got going.

I have a Land Rover, and I love it. However, it's a very expensive vehicle, and if anything breaks on that, it is very expensive to fix. I was looking for full coverage, and I saw a commercial for Endurance on the channel my husband watches all the time. I reached out to them and the rep was able to keep not only what I saw on TV, but also added promotions that made sense. I was able to negotiate too. Overall, Endurance was great. I also got my mom to sign up for it on her Nissan, and she said it was really easy to do.

I like Endurance. I have two cars with them. Sometimes I don't like when Cadillac will call and tell me Endurance is not paying for a claim, but when I call Endurance, they get it resolved.

When I called Endurance, what they had to offer met my needs. It was a young man that discussed it with me and answered all my questions. He offered me a discounted rate if I paid it upfront the first time versus doing a monthly set up. When I initially had it, I handled it over the phone and was emailed all my documentation. I didn't need to use it until towards the end of my warranty. We had to get our fuel pump and a sensor in the front replaced. They covered everything except for the $100 deductible. I'm satisfied that they covered. Now, it's almost time for the warranty to expire and I'm looking at possibly continuing.

The reps were courteous and professional.

DO NOT get a warranty with Endurance. They will find away to not honor your claim. They use methods that other warranty companies have never been known to incorporate in denying claims. I had to spend quite a few hours trying to get my claim honored and never got it. I then spent time trying to get my money back. I was promised a FULL REFUND without any proration but the refund came in about 300 dollars short of what I had paid. Whatever they tell will be untruthful. A 4 to 6 week refund promise was actually 3 months! STAY CLEAR of Endurance unless you just want to give your money away!

Very informative and professional. Got me the best plan for me at a very good price. I didn't realize there could be such a big difference in plans but there is. Thank you for being so patient with all my questions.

I would not buy from them. They sold me on the high end plan that supposedly covers bumper to bumper. I asked does this cover manifolds, bolts and gaskets and lifters because I bought a ram. I know they are known for those issues just like Chevy is known for their electrical and transmission problems and Ford with their cam problems. I was lied to. I had a manifold bolt break after I purchased the warranty. They refused to cover the problem even though I was told it was cover. Spent over 500 with this company. I’ve learned not to trust them. They will take your money. Don’t make the same mistake I did also asking to cancel you have to fill out paperwork and get it notarized and you don’t even get your full amount back to me. This is a scam. I will not trust them. It’s poor customer service. This company sucks!!!!

Endurance claims to pay, but what they don't tell you is that they'll likely chalk the damage up to prior damage, before the policy. And keep you on long holds, having you jump through many hoops, to not even get work done.

Is anyone else tired of the all the Endurance Spam emails? The more times you unsubscribe the more times you get emails. I do not want to your services and I do not want to continue to have you harass me with emails and snail mail.

When I talked to Endurance, they gave me a really good rate for my new vehicle that I had that's already had 100,000 miles. And I decided, "Well, let's give them a try." So, I gave them a try and I've been with them ever since. Signing up was not at all complicated. It's easy to make my payments. It's easy to talk to them. They told me I have to keep records if I do my oil change myself. They're very upfront about what needs to be done and I do it.

Getting signed up was easy. They gave me full coverage and they sent me a little booklet.

Their rep worked with me and got me a good deal. I was happy with it and the policy covers everything that I wanted covered. An issue would be very easy to take care of and I don't have to worry about it because, once I give it over to the company that's gonna have to do the fixing, they would talk to Endurance and I wouldn't have to do a thing.

I am just about to reach my first 30 days and I’m wondering if I should cancel or not because I don't trust any of the car warranties. I don't even know if I trust Endurance. The rep who signed me up was very helpful. The trouble is, when I called to ask questions, I was at work and I work as a receptionist in a car place so I kept getting phone calls and I just decided to buy the warranty. I'm not 100% sure on everything that I got. But the rep tried to explain things so it's not his fault. When you sign up, you have 30 days to back out and after that, you have to pay for it for a contracted amount of time. I don't know if that's true but I should try to find out. But other than that, the reps were very nice, kind and thorough.

The sales rep seemed knowledgeable. My car is getting old and I wanna keep it. It has 97,000 miles on it, and it's still in good condition, but I never know what's gonna happen. I haven't had to use Endurance yet, but so far, everything's been great.

We had Endurance a few years ago, and the vehicle that we had through them was total loss. When we got another vehicle a few months ago, we did CarShield for three months and we were dissatisfied, so we canceled them. Endurance is better. We went back to them, and the guy was nice, very polite and knew his stuff. He went through all the details, what was covered and different things about the warranty.

I had CarShield and me and my godmother took it out at the same time but when her car broke down and had issues, she took it to the shop and they didn't pay for it and she had to pay out of pocket. I said, "Oh, no. CarShield is not for me." So, I went with Endurance. With Endurance, I kept telling them I don't know how many miles I had on my car. I got a 2016 Q50 and I only had 74,000 miles on it when I took it. They kept calling me asking me about my mileage. I have no reason to lie about my car. So, I did send them a photo of it. That was the only thing I didn't like about them. I have no reason to lie. As far as the signup process, I enjoyed it. It was easy and simple to do. As far as the person I worked with, she was so nice, very polite and detailed. She explained every bit of the benefits of having Endurance. She went over everything.

Endurance had a better program and was gonna cover more things on my vehicle. I have an older car but it's a nice car. It's a Chevrolet Tahoe four-wheel drive. I have a nice suspension and everything else on it. So, even though it is a 2010, this vehicle has always been professionally maintained as long as I've ever owned it and there's no reason to get rid of it, but still, I'd like to have that warranty. Hopefully, if I have an issue, Endurance is gonna stand behind me and take care of everything. But even so, just having the warranty and the towing package and knowing that I'm gonna have somebody to call if something goes wrong is a good feeling.

I spoke with a gentleman and he explained everything. So I purchased the policy and then I put it on my mom's car. When I signed up with them, the salespeople were very pleasant, patient, and answered all my questions. They were knowledgeable and good salespeople. When we called Endurance, everybody was courteous. When I was told that something was needed to be done on my car, I called Endurance and they told me what to do. But as it turned out, I didn't need any of that. That was why I went back. It was pretty good.

I'm mad at Endurance because they didn't tell me and my husband that I needed 1,000-some miles on my car to even put it into the shop. It's gonna take a minute for me to accumulate 1,000-something miles. They told us after the 30 days were up, I'd be eligible to put my car into the shop to get my car fixed. And then, they took me to a runaround just to reimburse me back my money. They know people are not gonna go through printing paper off any phone and going to get it notarized when they could have simply put that money back on my card. They didn't even tell us that we would have to go through all that just to get our money back. If they had told us all that, we would have never gone with that policy.

I had a good experience signing up for the coverage. They were very efficient and I had no problems. The reps were professional and they had good knowledge of the different options that I could choose from. I qualified for a number of programs and I decided to go with their five-year program.

The agent from Endurance was great. I was on the website and filled out a form saying that I was interested in getting a quote, and then I got a call less than three minutes after I submitted the form. He explained everything, asked me some questions, and I chose a policy that fit my budget and they gave me the coverage that I needed. It covers the engine, the transmission, and oil changes. It was comprehensive. Endurance has a really easy process. Everything is explained to you. The communication was really good. Even after the call, I received emails right away with what I agreed to with the policy. Then I was given a certain amount of time that if I changed my mind, I can cancel it. Everything was really easy and explained, and it's what I agreed to. Plus, it's affordable.

The signup experience with Endurance was very nice. The person I originally signed with was really friendly and good and answered my questions. I found out the dealership I use is very happy with them. I called the dealership and in fact, they were trying to sell me the policy instead of the person I was talking to, but he had the better deal. So, that was good. I was gonna cancel it. And when I called back, their next person was very nice and kind and reduced the price because I'm a senior. Everybody was good. So, I was happy. They were very informative.

The people from Endurance are really nice to me. The rep I dealt with seemed very knowledgeable. He answered all my questions. Endurance covers my Equinox. It's supposed to cover about everything including brakes and windshield wipers. Most warranty companies don't cover them. That's wear and tear.

Endurance is a good company. The rep did a good job explaining the program to me, how everything worked and what my cost would be. Signing up didn't take a long time and they went through the paperwork with me thoroughly. They made sure that I understood everything. For some months in there, I didn't have to pay and I was impressed with that. The only thing that I didn't like was when I was talking to the Endurance representative, he said they don't use used parts on the car, but on the TV, it says so. I don't know what to believe. I told the rep that I chose Endurance over another provider because that provider said that they use refurbished parts and I don't like that.

I was given a lot of information when I signed up. The rep answered my questions and was willing to be patient with me. Endurance has three tiers and I went with the second one. I already got one friend sign up with them too. The only thing is they have a sister pay system. I can't pay through the app. I have to go to the app to go to somewhere else. I want an easier way where I do not have to go to another person to pay.

Everything went well. It was better than the second time they called. They sent me a book with a card which made it real easy. It's a good program.

I've never had to use Endurance Auto Warranty, but if you want quality and friendly customer service, go with them. Their rep was very nice and understanding. She was a supervisor over making the quotes. I was gonna leave the company for another, but she recommended me to go on Google and check out the reviews. That's what I did, and I decided to stay. I live on a fixed income. She didn't know why my bill was that high. They didn't offer me anything at first. That was the reason why I wanted to go to another warranty company. I would pay $136 and when I signed up for it, there was no asking me about my driver record. They just gave me a price and I went with it.

Whatever I paid to sign up with Endurance Auto Warranty was cheaper. And they were friendly and helpful. I said, “Let me just think about this.” The rep said, “Here's my direct number. You can call me or I'll call you back at a certain time.” He worked with me and explained what was going on. Instead of saying, “Would you rather her have big car repairs?” he was, “I understand that you'd want her protected.” Concerned, caring. I couldn't ask for any better service. I wanted to set the payments up online so I could pay. Endurance sent me the thing about Mepco. I called to make the first payment. They took the payment over the phone, but they walked me through setting it up so I could do it online now. I've been very pleased.

I'm in the automotive business and I saw Endurance through other customers who had them in the past. And every time I call a claim for them, they're pretty good about dealing with them. They're easy to deal with. So I bought it for my personal use. My very first claim was because the AC was not blowing air out of the AC vents. Recently, my claim was for maintenance. The claim process was easy. It was nice. I didn't know I had maintenance help, so I did brakes on my own through the store not knowing that they would help out if I needed brakes. There was one claim that was declined. My door was making some popping noise, and they told me someone hung it. I said, “No, I called you, told you about it, but I bought the truck that way. It’s always popped and I thought it was something else.” But that was the only thing that had been declined, and I let it go. It’s no big deal. It's $100 to get fixed. But their coverage is good. I like it.

The rep was very knowledgeable of the product. They told me that I would deal directly with in-house. However, they didn't tell me anything about mileage before the policy could take into effect.

Endurance's price was a little expensive but it was very easy to sign up with them. I would tell my friends to do it, too. Their rep was very professional and explained everything.

I'm not sure how all of this works. I figured it was time to protect myself from a car that was notorious for breaking down. I found Endurance and spoke with a rep (Demetri) and when I told him I needed to speak with my husband later that evening so we could talk about it. The quote and price were as good as garbage if I hung up without signing up. In my book that is a red flag. I read the reviews and I am certain that the insurance is reputable for the most part. I see a lot of discrepancies on what is all covered otherwise mostly satisfied customers. I don't ever want to be forced to make a decision like that prior to communication I needed to have first. It's bad business.

The reps were helpful when we signed up with Endurance. Everything was explained pretty good. We're happy so far with our package. Roadside assistance was included but there wasn’t anything said about the rental car while our car was being repaired, although I thought that was included. It also included our backup camera that was shot and that was covered.

Commercial say regardless of miles they can warranty it, either it is or it isn’t. This is not a true statement and should be changed. Misleading claims, will not use them for any of my vehicles. The person on the phone was pleasant. One star for (zero if I could) for not living up to their ad, 5 for the person who I spoke with

They gave a good deal. I was happy with the price. The highlight of it was that I would pay a pretty significant amount upfront, a little over a year's worth of premiums, but it would last for about five years and it was transferable. So far, I'm fully satisfied.

I've had Endurance for a long time. This is not my first rodeo with them. I had it before for about five years when I had a Nissan Quest. They stand up to their reputation. I just got them back again the year before last year. I haven't run into a problem yet.

The signup process on the phone was straightforward. I asked what the policy covered and how long it would take. For instance, "Would it be right away? If I get it today and I take my vehicle in tomorrow and they found some problem with it, will it be covered?" Endurance said no. I have to wait a certain amount of time or surpass a certain amount of mileage and it wouldn't cover any pre-existing problems. They explained to me when the policy would be started, for any type of repairs, what it covered, and the different options and payments. The reps were thorough. They wanted to see if I was a vet or if I was over a certain age, I can get reduced payments or at least a coupon special. They also asked questions like my current mileage and if I do upkeep on my vehicle.

I like that Endurance is US-based with their customer service because I have had to call back and that's important to me. The gentleman I dealt with was very helpful and easy to understand. We discussed what was covered and the price. He was very professional. I was very happy with him. Overall, it was a painless experience. All my questions were answered.

It was really easy signing up with Endurance. It was done in a matter of a day. I like that if you have met an accident, you’ll be given a rental. I'm very satisfied. Three times, I submitted claims for my car and there was no headache. They said they needed a certain part, and I just told the lady to call and it was done in no time. I got my car to go home in less than two hours.

The reps explained the process as far as signing up and when I asked questions on when the warranty can be used, they explained everything. I was satisfied with the explanations and after a while of talking, I decided to sign up. The customer service rep didn't pressure me into doing something I didn't wanna do. He didn't hesitate to answer my questions if I had to stop him in the middle. I said I wanna know that now and that I may forget the question by the time he finished. My sister, at one time, had Endurance on a vehicle she had and was satisfied with it. Somebody hit her in the rear and totaled that car. So, the car she got after that still had a manufacturer's warranty on it. But overall, she was satisfied. So, I had talked to her too before I decided.