Endurance Warranty Reviews

My car is five years old, and I hope to have it for at least five more years. I'm almost at the 1,000-mile warranty that the company drops, so I thought it would be a good time to get it.

I had Endurance Auto Warranty last year because it was more affordable than an extended warranty through the dealership. Well, six months in, I tried to use it and was denied. Then I tried to cancel, and it was a nightmare. I was assured my warranty was canceled, but I still got charged the next month. This happened several times, and the supervisor was never available. What finally worked was calling every single day and requesting a cancellation, then asking for an email confirmation that my coverage was canceled.

Took my truck in for a new starter and was only approved for 300$ on a 900$ bill. I was also told that Autozone had a cheaper starter than the dealership where I took my truck. I was totally nickel and dimed. First claim and last. Total waste of money and time.

Excellent customer service provided. The representative answered all my questions and addressed my concerns. Highly recommended to use this company if need to cover your automobile extended warranty services.

Endurance Warranty is horrible. I’m ready to cancel the policy. The thing is, I would stop now because I cannot pay for it. The contract says failure in the transmission, and all the lubricant parts are covered, but I don’t have the money to pay for that, so I don’t know what to do anymore.

Their customer service and communication was excellent. I understood everything, so I have no issues. Everything went smoothly.

When I bought the vehicle, the one I had expired, so I got another one. I went for full coverage. It's okay. So far, so good.

Sign up process was fairly simple. I was satisfied overall. It's a pretty painless and easy process.

I've heard about Endurance through a mutual co-worker. I was gonna get it because of the age of my vehicle. You’ll never know if something's gonna happen to it. But I ended up canceling that contract due to the 30 days and a thousand miles. I don't drive very much and I live extremely close to work, so it was gonna take me months to hit that thousand miles. After I have signed the contract, I was thinking it may take me six months to drive a thousand miles. Also, who's to say that I'll have an issue within six or five months and I'm not able to use my warranty? So I said, "Screw it. I'll cancel it." I took that $127 a month that I would have spent and put it towards whatever repairs I might have. Signing up with Endurance was easy, though. I didn't have any trouble signing up.

Endurance had pamphlets where I bought the vehicle and the customer service was wonderful. The lady I spoke to went above and beyond to explain everything to me and make sure I understood what she was telling me and what I was getting.

I was calling to cancel my warranty. Brittany was so helpful. She gave me options that I wasn't aware of and since I didn't want to lose out on what I had already put into it, I listened. Wow! She was so transparent and helpful. Needless to say, I stayed!

The lady was friendly and professional. Took care of my situation quickly and was very helpful. Highly recommend Endurance. I have recommended Endurance to my family and they now have a policy. Have always been professional.

I just bought a used vehicle with a little bit of high mileage and I wanted to make sure it was warrantied. I had a bunch of questions, and the branch manager of Endurance reached out to me and I talked to him about it. He told me about what's insured and what's not. By doing that, it made me decide which one I wanted to go to, which is Endurance. If the sales guys were more detailed into it, I think it would sold it faster. But that's why someone else reached out to me.

Denied claim because the vehicle we bought had tires that were one inch bigger than factory. We had no clue was bought with those tire on it. What does tire size have to do with an air conditioner issues. They do not want to pay they got sticker shock at what the job cost. This did not do my children well in 100 degree Louisiana temperatures. So I guess you need to make sure the car is factory all the way to tire inflation caps so they will handle your claim.

This is a fraudulent company. They refuse to pay or anything and everything. Even After I called 3 times and cancelled my account and got a confirmation for cancellation, they kept charging my credit card for 5 months. They don't respond and don't answer the phone. Stay away.

I saw the ads on tv. Looked real good. Take vehicle to mechanic of my choice( if you can find one, that want to play the Endurance games)...1st repair I had done on my truck a/c evaporator was bad...that was cut and dry....they paid for the repair no problem...I guess I reached the amount of money they wanted to pay because all other issues have been denied...even though the contract has a list of parts they cover....next was a cv axle and stub axle on front axle vehicle is a 4x4....next was cracked exhaust manifolds they said because those parts were made on Tuesday and that week they were only covering parts made on Wednesday that week....or some other stupid reason...

DO NOT TRUST ENDURANCE WARRANTY – They Left Me Stranded and Refused to Help When It Mattered Most. I bought an extended warranty from Endurance thinking I was protecting myself and my family — especially since I have children with special needs and use my car for work and daily life. I was sold the Supreme Used plan and was told that once I passed the 30-day and 1,000-mile waiting period, my car would be covered. I did exactly that. I drove past the 1,000-mile mark and well beyond the 30-day window. When my car suddenly had a serious issue, I thought I was covered. I followed every step I was told — called for pre-authorization, paid out-of-pocket for a diagnosis, submitted documentation, and waited.

"I had an amazing experience today with Kim. She was very understanding, nice, polite, and helpful. I was going to cancel my policy because I didn't understand how it worked, but she broke everything down and explained it very well. It was such a great experience. Keep up the good work; job well done! God bless you."

I purchased a vehicle service contract from Endurance in March 2024 for my 2016 Ford Explorer, paying over $3,400 in total. The plan promised comprehensive coverage under their “Secure Plus” protection. However, when I needed to use the warranty, Endurance failed to honor the agreement. My claim was denied without a valid explanation, leaving me to cover the repair costs out of pocket. Despite multiple attempts to resolve the issue through their customer service, I received no meaningful support or resolution. I feel misled and frustrated, especially after trusting their advertising and sales promises. I do not recommend Endurance to anyone looking for reliable vehicle protection. Their service has been a waste of money and time.

After being with this warranty firm for 5 years, my premiums paid in full, I find out recently no service vendor in Hawaii will honor their warranty due to multiple complaints and lawsuits involving fraudulent practices. I was a victim of a $2500 deductible although the contract states $100. A class action suit should be formed in Hawaii as well.

Endurance is terrible!! They will lie to you, they take money out of my account every month. They told me to put more miles on my car for my claim to be approved, that was a lie. The guy denied it so they lie. I don't like liars and I don't like people that steal money. So now I'm taking this up with corporate and an attorney. I really hope Endurance no longer exists because they are horrible people. They gave us the runaround. Take it from a manager at the Lexus place in Greensboro, he could never get through. I had to help him and call them because they would not help him or talk to him. This is what I'm talking about, do not get Endurance, they are terrible people, and steals your money out of your account. I think somebody should put them out of business because that's really horrible. All you're doing is pouring money into helping them to deny claims cause that's all they're doing is just taking and not giving nothing, not helping!!!!! 😠

I had been contacted by another agency to sign up, and what I wanted to do was a comparison with some other agencies that do auto warranty work, so I contacted Endurance through a Google search. I contacted three agencies and Endurance was the one that had the best presentation. They had the best information in terms of coverage and what to expect with their program. Also, they called a couple of times and asked, “Is there anything you need for more information?” They were familiar with their product, and seemed to be right on target. Also, their rates were fantastic. I am approved for five years and the program started that day, putting the deposit down. I called the auto service departments that I use and asked, “Between these different programs out there, which one would you feel the most comfortable using?” They came up with Endurance.

It was easy to sign up with Endurance Warranty. Their rep explained everything that the warranty covered everything besides the brakes and rotors. It didn't cover normal wear and tear parts. He told me it was 30 days, 1,000 miles from the day of the sign-up. I called him back and gave him my updated mileage, because at that time, the truck that I bought was in the shop, getting a few minor repairs that needed to be done before the purchase was available.

My previous warranty was expiring within three days, signed up with Endurance and the rep was great. He answered my questions and explained the different coverages. It would have been nice if there was little more clarity about when the deductions would be made because I thought it was gonna be August 1st, and it was actually the same day that we agreed to the contract.

We found Endurance Warranty through the internet. When we talked to the representative, he made a very good case for the price and how long we would be able to insure our 2021 Toyota Highlander. He was very helpful and willing to give us comparisons, because we had looked at other ones. When he compared, he was able to give us true facts about the ones that we had looked at, and the comparison was very positive for Endurance. It was very informative. The cost will work fine for us. It fit our needs. I printed out a schedule of what the insurance covered so we could have that on hand. We got an email that said we could print it out, but I thought the rep would send one in the mail.

The Endurance rep was very professional. She took the information on my vehicle, offered me a discount at that particular time, and explained the product real well. I liked how knowledgeable she was about different automobiles. One of my questions was why 30 days or 1000 miles, whichever comes first, and she explained it quite well. Some people already have their vehicle broken down and then they try to call and get coverage, and that's understandable. I haven't had a chance to use them, and I hope I won’t have to.

Endurance Warranty's rep did a good job. I gave him the mileage. I still have some questions, but I thought Endurance would send a welcome package. Other than that, they handled everything question-wise that I had and gave me enough information to know that I should be covered with almost anything that happens to the car.

I bought a brand-new vehicle. It's a 2018 and with almost 100,000 miles, and I want something that's gonna give me the ability to be hassle-free. I called Endurance and spoke with a lady. She explained the warranty to me, which was more than what the dealership did. The rep who signed me up was awesome. She was very helpful and explained everything, even the pricing and what the details was about electrical, fuel lines and things like that. She really sold it. The problem was the truck had broken down no longer than I had the warranty for three weeks, and they said wasn't covered. If had Endurance, they would have covered it, but the dealership covered it. I would highly recommend Endurance. I've recommended them to two other people.

I had Endurance once before and I decided to get them again, but I haven't been able to use them yet. The sales representative was good and everything she told me was clear. She answered everything I needed and gave me a quote.

I went to my garage and said I think I should have extended warranty and asked him about a couple that I had heard of. When he said Endurance, I think I actually had a policy with them years ago on another vehicle, but I didn't recognize the name until he brought it up. I looked it up, and next thing you know, they called me. Signing up was great. I had a lot of questions about the terms and things he threw out that I didn’t understand, and the guy was very patient and did a very good job explaining what things were.

I've been hearing about Endurance Auto Warranty. I was with CarShield, and they would only take care of my motor and my transmission if something went wrong for $100 a month. Those were the two major things in a vehicle. At that time, that's all I could afford, so I went with it, but as time went by, I figured I needed more coverage. I would recommend Endurance.

Endurance deals with the dealerships directly, not with a third party or a middleman. That’s why I chose them. The customer service was good when I signed up. The gentleman that helped me explained everything very well. He was very accommodating as far as answering my questions, and very patient.

My brother had Endurance previously. My signup experience was good. I’d recommend them.

I had different company, I didn't like how things are going, and I switched to Endurance. It’s a little bit more expensive, but the fact that I’ve got less down payment to cover problems is an advantage over the fact that I gotta pay a little bit more. I haven't used this yet, but signing up was fine and smooth.

I'm extending my present warranty with Endurance, so I have that nice space of time. In case something happens, I've covered on the other one. I extended the manufacturer’s warranty eight years ago, and I got Endurance so I can continue taking care of myself. I never really knew how much the car manufacturer covers. Even though it said motor to trunk or whatever, when you go and you ask for something, it’s not covered. But I never had the experience of having to cover anything. I read about Endurance, it's what I need, so I'm satisfied.

I’ve had CarShield before, and I didn’t have a good experience with them. That’s why I went with Endurance Warranty. The sign-up experience was fine. It was an easy sign-up process and friendly service. I haven’t had to use them yet.

My coverage ran out in January 2025. The car is paid for and it looks new. But I wanted peace of mind and I wanted to make sure it was always covered and protected for repairs. I discovered Endurance through Graff Chevrolet, the dealership where I do my services, and I signed up with them for a policy within the last month. The process was easy and the customer service representative explained everything simply to where I could understand it. If my friend's warranty is out, I'd them how easy it was to enroll with Endurance and that I got a great money deal from them. Plus, out of pocket is not bad at all.

The coverage from Endurance appears to be pretty good. And the sales representative was okay. It’s just that I haven't received the paperwork in the mail, though. I called several days ago and said I haven't received anything yet. So, hopefully, somebody mailed it out.

Endurance has a good policy, but it's just not good for me. The only person I spoke to was the one who sold me the policy, and I thought they were excellent. I’ve decided to cancel the warranty because I don’t drive enough, my car is old, and I don’t think I'm going to be able to get any money from it if a very costly repair is required. Also, the first 30 months seemed limited.

I recently renewed my policy with Endurance, and the rep I spoke to was very polite and easy to work with. The price was decent enough. Also, I recommended them to a friend and they didn't seem to have any issues.

Everybody knows that the car's going to break down sooner or later. Why pay out $5,000 when you can get an insurance policy that's going to cover the same thing? My truck's been out of warranty now for about two years, and I knew something was bound to happen sooner or later. So, being on the safe side, I decided to get an extended warranty with Endurance. I heard about them from the TV and when I signed up, their sales rep was really informative and knowledgeable. He gave me several options and the price was reasonable. I was told that my truck has a 1,000 miles waiting period. So from the time you take the policy out, you got to drive 1,000 miles before the policy becomes effective. And I have a $200 deductible, which is reasonable. Endurance also has a pretty extensive coverage. My son has one of the other warranty providers and he's not too happy with them.

My car was 10 years old and I wouldn't risk getting caught with something out of warranty. I've seen the Endurance commercials on TV, then I got ads from the car dealership where I got the car from, Priority dealership. Apparently, they take Endurance there. So, I signed up and the sales rep I worked with was very knowledgeable and helpful. The coverage that was offered met the coverage I was looking for and the price was good, too. Everything was pretty much perfect and based on my experience with the enrollment, I would recommend Endurance.

We saw the commercials, and we got a lot of mail from Endurance Warranty saying about the different coverage. My coverage is about to expire on both vehicles, and I’m going to keep them a little longer. In case anything goes wrong, even though we haven’t had any problems with them, eventually, something could go wrong.

A friend of mine told me about Endurance, so I called them. The salesgirl was very nice to me. She said that the program will go into effect after 30 days. She didn’t push me, and it’s better than the other companies. Some companies are really messed up. I was very happy with the girl. I’d give him 100%.

The process in Endurance was really simple. It was super easy. Everything went just as smooth as it could be. The representative knew the product, and he answered every question.

It seemed like Endurance was probably the best fit for me. I bought a used car, and I figured I should get a warranty just in case. Everything was good with the process.

I just signed up with Endurance less than a month ago. It was an easy process. I got it on a Nissan that I had last year. Its engine blew a month ago so I couldn't use it. And so I just decided to get it for an SUV, a Dodge Journey, which I have now.

I've got a 6-year-old car that I'm going to keep, and it just made sense to get extended coverage. The sign-up process was super easy and took maybe five or six minutes. The representative was polite, very professional, and answered all my questions. She explained that the program starts immediately and is month-to-month, but it’s priced out for four years. She also explained that if I needed a rental car, one would be available. I was very satisfied with the overall experience.

Endurance came up as number one in a lot of people's opinions after I did a Google search on the top providers of aftermarket warranties. The signup process was very detailed, and the representative was extremely knowledgeable and very professional. The coverage starts after 1,000 miles or 30 days.

My pickups got a few miles on it, and if something goes bad. I can't really afford to trade it right now. I usually try to trade it every couple of years, but my wife ended up with leukemia, and that's kind of taken all of our funds. So I'd better put something on it.

I used Endurance Warranty once before on another vehicle I had, and I was satisfied with it. The sign up experience was nice. The representative was a real professional and was able to answer all the questions I asked. The program starts 30 days after I enroll. He said I’ll be covered until 2029.

I kept getting emails from a bunch of different auto warranties, and then I saw Consumer Reports saying something about Endurance being the best one, so I contacted them. I’ve had extended coverage before on the car when I bought it, and it pays off. It’s really stupid not to have it.

Signing up with Endurance Auto Warranty was very easy. The reps were very professional and knowledgeable. There's a waiting period and a $100 deductible. From my experience so far with Endurance, it's good.

The lady took all the information, and she said she was gonna give me the Gold package, which is bumper-to-bumper, covers everything and if anything goes wrong with my vehicle, I’m covered. But all that wasn't true ‘cause it doesn’t even cover oil change.

My car has over 100,000 miles. All these warranty places keep calling me and saying, "You need to get your warranty. You need to get your warranty." After I went over 100,000 miles, I said, "I better because things starts to happen.”

I received very good customer service I signed up for the Endurance policy.

I’ve had an Endurance Warranty for a couple years. I heard about them on TV. I had them with my other car, and I just renewed it when I bought another car. I like that they’re always there. I can count on them when I need them. If something goes wrong, I know that I’m covered.

I've had my car for a while now, and so far, I don't have any problems. But just in case, if something comes up in the future, I wanted to have some warranty to help me out with the payments and the maintenance. The signup process was very easy and very smooth, and because I called on a holiday, Endurance offered a lot of discounts, which were very helpful.

I heard about Endurance on television. And I saw it around. Our car is in good shape so I was looking to get a warranty on it and they have what I was looking for. I've done some research on it, and it showed that it's number one in a whole bunch of different places.

I just got Endurance about two weeks ago, so I haven’t had any experience yet. And I went with Endurance because I had heard some bad things about another one of them. Because somebody I knew had the other one, and they had something that happened, and they didn’t pay off. And so, they switched to Endurance after that. 

I bought my Endurance warranty about 18 months ago amd have never been late or missed my monthly $149.00 payments. My car broke down and I sent it into the shop almost 3 months ago, where it is still sitting BTW because Endurance just sent an inspector out to make sure it needed the work the shop claimed it needed. Now again it has been almost 3 months and 2 monthly payments later, I was told yesterday that they will only pay up to what my car's trade in value is which they claim is only $700.

I just got a new car, and I wanted to extend my new car warranty for as long as I could for peace of mind. That’s the main reason. The sales representative was very nice and thoughtful. He explained things very well, and I thought it went very well. The coverage met what I was looking for.

I decided to get an auto warranty because I wanted to make sure that if something happens to my car, it can be fixed. And so, I was looking, and I’ve seen Endurance on TV. And then I also looked it up on the internet. And the representatives at Endurance were good, and the coverage I got met my expectations.

My car is 12 years old, so I wanted more things covered. I've had CarShield about three years. I could get better coverage with them, but it's a little too expensive for me because I'm on a fixed income. I switched to Endurance and their sign-up process is a 5 out of 5. The only thing is they didn't tell me about how long I'm approved for it. That didn't even come up in the conversation, and it has to be 30 days and 1,000 miles. The price is okay. I just wish it was lower. It's almost $100 more than what I'm paying now.

I've had Endurance before. I wanted to check out and see what kind of deal I could get. It was a lot less than what’s being paid before. So, I decided to go with them. The rep I worked with was fine.

We used CarShield on my mom’s vehicle and it was a hassle trying to work with them. So I went online and looked up who else did the same thing that CarShield does. I found Endurance and I called and asked them a bunch of questions. I liked all the answers, and as soon as the warranty from where I bought the vehicle wore out, I got Endurance. I’d already talked to a representative before, and I already had answers to my questions. So when I signed up, the rep just told me what I was eligible for and told me about the five bonuses and explained them. The perks that came with the program were one of the main reasons why I signed up with them. I was already gonna get Endurance and she didn't have to do a whole lot. She was very knowledgeable and knew the products quite well.

I had Endurance when I first got my car. It was new, so I really didn't need protection. When the mileage ran out, everybody was calling me, saying I needed protection because my car is brand new. They said I don't want anything to happen to it, so I signed up for it. I’ve been protected for two years. The rep explained everything to me, told me what would be best, and what would make a difference with its price. They are kinda expensive, but they will take care of you.

The sign-up process with Endurance was very easy. The first time I called, they were kind of pushy a little bit. I just wanted to know the information, and I wanted to go back and talk to my wife about it to figure out our finances. The gentleman that I spoke to the first time was trying every way, shape or form to make a deal right there and then. I explained to him that I couldn't make that decision until I speak to the wife. Other than that, by the time I called the second time, I already knew how much it was gonna cost.

backup with the warranty. It says on my contract I have a $100 deductible, and that didn't happen. I needed urgent maintenance on my car because it had oil leakage. I took it to the dealer to have it repaired, and they were having difficulty collecting the whole amount from Endurance. The bill came out to $7,000, and they paid the difference, but for the dealer to release the car, I had to pay $2,500 because I was shortchanged by Endurance. When I needed to have some maintenance done on my automobile, I called Endurance to give me a list of people that I could go to. They gave me a whole bunch of list, and one of them was Jiffy Lube, and Jiffy Lube could not do the kind of work that I was required to do 'cause I had oil rings that needed to be replaced. As I went through the list that they gave me, none of them wanted to deal with Endurance because they have a pending litigation online. So, I'm stuck with no service provider. I have maintenance insurance, it's just a piece of paper, and no one will honor it. So, I'm very disappointed.

I just signed up with Endurance but I'm still up in the air about it, and I have 30 days to make up my mind. The gentleman was pretty good. He told me what was available, presented a good program, and he didn’t push me. I like that they deal direct and they're not a middleman. I've seen pros and cons, and I was calling them today to talk about a few more things, so I'm not locked in yet. But they seem to be a solid company so far.

Endurance, saying something about my rates were going up and I had had to check with them. And that checking with them is what sold me the policy.

I wanna take care of my car. And I had another warranty company on my Chevy.  And when it came time that I needed them, they bailed on me and left me with the bill. So, I was kind of shielding away from all that old stuff. And I was gonna go with CarShield because I’ve always seen the commercials. But when I bought the Mercedes, I decided to shop around a little bit. 

The signup experience with Endurance was fine. The representative was great. I have just been lucky I have not needed to use them yet. I just have it for protection and I hope that they are there for me if I need it.

I'm in a hardship situation right now. I'm a widow on a fixed income, and if I had a major car repair, it would devastate me financially. I thought Endurance is worth checking out. I called and spoke to a couple of different people. I only drive about 25 miles a week, and I was told that the warranty had to be in place for 30 days, then I would need to add 1,000 miles on my car before it would be effective. I don't drive 1,000-mile. I have a 2015 Honda CR-V with 78,000 miles on it. I’m going on 83 years old and my driving is very limited. I only drive to the pharmacy and the doctor. I don't do any long trips.

The people from Endurance answered the questions I had. There were a few things like when is will my policy be effective. They had to have the mileage, and they got the actual mileage. I found out that it was effective after 1,000 miles of driving. The coverage that I got seemed to be everything from roadside assistance to towing.

I have a 2012 Dodge Ram 1500 covered by Endurance. I set up my plan by phone and I spoke with an awesome representative. He was the reason I went with Endurance instead of Ox. The price was a little high, but the car has a significant amount of miles on it. It was almost at the top of their tolerance level, so he did me a solid by writing it up and allowing me to have the coverage for 60,000 miles. I would like it if it was cheaper, but it is what it is. I already got a hard copy of my policy. I did read through the manual so that I'm aware of what's covered and what's not.

I had a warranty company but their rate was too high. The dealer told me about Endurance and I switched to them. Signing up was easy, and my rep was good. They told me my coverage started immediately, but I need 1,000 miles and 30 days for me to be able to use it.

Everything was fine with Endurance's sign-up process. I'd give them a 5 over 5 rating for it. Overall, Endurance is a very good insurance. I would advise others to take it.

Noise popped up under the vehicle, tried calling Endurance. Spent 2 hours waiting for them to answer the phone, mechanic said bring it down before end of the day, I drove it down figuring it was a wheel bearing, come to find out it was the transmission and since I drove it 5 miles they say it won't be cover it since I drove after the failure cause they wouldn't answer the phone,.

I had Endurance as my warranty company. I took my Mercedes in due not working, it was covered under the warranty but when the rep came to inspect the car at the dealership they denied the coverage due to tire size which are the Mercedes rims from purchase. They are a scam looking to deny claims for minor to no reason.

The worst experience I have had in years. Do not use this provider, they are overpriced and do not cover anything outside of the exact verbiage. No partnering, no visibility, no communications, no website to review claims, no appeals process. Terrible experience I would want other to avoid.

Endurance Warranty is a good company. I haven't took the truck to the shop for anything but I'm satisfied with the sign-up process. I got a warranty in case I need it. My factory warranty ran off.

I had family and friends telling me that getting an auto warranty was a good idea. They all do it, so I said I would try it out for a while, and I got Endurance. I'm still hesitant about it because you're paying for it month after month. If you had just saved that money, you could have paid for the repair, if you had one. The only issue was when I tried to cancel the coverage for one car. I had an older car, and the rep was trying to get me to do both, so I said yes, but I wanted to cancel afterward. I called back, but I couldn’t get through to anyone and didn’t realize that the customer service wasn’t available on weekends.

Everything went well when I signed up with Endurance. I got a truck of mine. I wanna make sure it’s covered and make sure I got a good company for it. And Endurance gave me a good deal and a good price.

My car is perfect but it's out of warranty. I called Endurance Auto Warranty and I signed up and the process was easy. My experience so far has been very good.

I bought a contract from Endurance Auto Warranty. I trusted Consumer Affairs to give me the info I needed to buy the best Warranty on the market. Endurance would not even talk to me. Claims said that they only talk to repair shop. It took over a week to get a claim rep to the shop, then another week for them to located a used transmission and get it shipped to the shop. Asked about rent car, told it could be approved only after total claim is approved. I had a $100 deductible, I ended paying the shop a extra $800+. Company does not have Support services, average wait time on phone was 30-45 minutes, and then being told we don't to customers, only repair shop. Needless to say, I canceled the contract, with 2 yrs left on 3yr term. Waiting to see what money I get back. Any Bets.

They don't pay the claims. They won't even acknowledge my correspondence or the bills that I have sent, including the towing receipts I sent them. They'll take money and never respond to you afterwards. There have to be better companies out there.

I had my contract with Endurance. I purchased the best policy they offered. I pay for 3 years and I get 2 years free. After making my final payment of my third year without any claims I had two years of free service however I needed work done on my vehicle so I filed a claim. First claim it was denied due to a loophole in the contract. Very very upset with this company. Very misleading and shame on them for playing with the loopholes like this. This is a terrible company to deal with especially when I take advantage of you.

I had an auto warranty on my car for a few years and it was expiring, so I wanted to renew another one. I enjoyed signing up with Endurance. The overall process went great. I would highly recommend Endurance.

I was with a very well known, star-studded warranty company that seemed to be a Godsend until I did my research and discovered that they were a middleman to Endurance. My costs went down considerably and I have referred them to friends and family already. Looking forward to seeing how they perform on my future claims, without any fear. I am glad I found them.

I had a starter issue with the car that I bought in November. When I went back, they said I didn't buy any warranties. So I had to pay for it out-of-pocket. I bought a warranty with Endurance and the rep I signed up with was wonderful and helpful. The signup experience was very easy and informative.

The main warranty on my vehicle came to an end, so I needed to have some sort of protection. I decided to go with Endurance and my experience during the signup process was great. Overall, Endurance was very pleasant to work with. I worked with very professional people. They were very knowledgeable in their skill sets, and they were able to answer all of my questions and ensure that I got the right product for my vehicle. The price of their product was very reasonable. I got more time and more coverage than I did going to a dealership.

I decided to get a warranty because the car's getting older and stuff is gonna start breaking. And we're both retired on fixed income. I went with Endurance and the sign up process was all right. So far, it's been a pretty good experience.

When I signed up with Endurance, it was pretty easy. My daughter recommended it. Their reps were good and their price was reasonable. I am satisfied. So far, it’s okay.

I have my Hyundai Elantra covered by Endurance. Signing up was okay. I like their monthly premiums. I can afford it being I'm on a fixed income.

I had a car issue with my automobile, and my extended warranty had ended. Now that I'm over 100,000 miles, I needed some protection because I had to go out of pocket this last time. I went with Endurance and I had a good signing up experience with them. The rep was courteous. It went very smooth. I also got a better deal compared to CarShield.

My sign-up experience with Endurance was good. I just hope it's as good if I have to use the warranty part of it. Their price is pretty good, too. It's not outrageous.

I called to see if a problem on my expedition was covered. The gentleman I talked to was very professional and helpful. He directed me to the proper people and everything was taken care of. Endurance, your people are top-notch. Keep up the good work.

My car broke down on July 5th, 2025, and Endurance has not provided us with a rental car yet. It's been 12 days now, and my husband has missed 12 days of work delivering for Door Dash putting us in a huge financial bind. They were also rude to me and hung up on me when I asked for a rental car like they promised in their advertisement.

I went with Endurance because I just paid $1500 for a new alternator on my car. I keep my car up-to-date on all of the services, and everything is brand-new in the car, and I was thinking 1,500 is quite a bit, and I can't keep coming out of my pocket. I said, "Let me see about Endurance."

We have a 2018 Tahoe that’s been great, but you never know when something might happen. We had paid it off long before the loan ran out, but we still had the warranty because we had to pay for it up front, but it was about to end. In the past, I had an F-150, and when it reached 105,000 miles, the transmission went out. It was pricey to replace. At the time, it was $5,000. And it's a lot more than that now. Our Tahoe is a 4x4, and we make trips to Colorado, so we wanted to make sure we were covered. We were looking for a new warranty and we decided on Endurance.

We had a good experience signing up with Endurance. You're not pressured into it. It's just a casual thing. They'll let you choose different options, which is good. I’m completely satisfied.

I had an existing warranty on the car and it expired. I was looking to renew. I figured I'd shop around a little bit. I went with Endurance and the sign up process was good. They were competitive with the price, looks like the coverage that I needed. The first warranty I acquired was good and the salesman did a good job. But then I came back and looked at the coverage and decided that I wanted it to be a little more comprehensive. I called back and we expanded to a more comprehensive policy. So far, so good.

We have purchased several warranties from Endurance. Whenever our standard warranty has run out on our vehicle, we've used Endurance as our extended warranty to extend coverage on our vehicles. We've had a good experience. You just need to be aware to keep all your paperwork. Do everything that it says to do in your manual regarding required maintenance, and keep all those receipts. At some point, and we have this happen, if a repair exceeds the amount of the value of your vehicle, they will only give you up to the value of your vehicle and not repair your vehicle.

I had an auto warranty and I liked it really well. I tried to renew that one but people would never call me back. We went with Endurance and the sign up process was very easy. They called me back. I talked to a lady and she was extremely helpful. Then I talked to my husband and we decided to go with it. I called them back and got somebody totally different, and they were just as nice. Our experience was absolutely excellent. I was very pleased.

I just purchased a used vehicle. I didn't wanna try to be traveling and I’d get a flat tire. So, I decided to get a warranty just to be prepared. I went with Endurance and the sign-up process was easy, very helpful and detailed. They were very helpful. The price is excellent too. You get your one-time fee and then you get a lower monthly fee. The app is great as well. And my policy pops right up as soon as I put in my policy number. Endurance is important to get that. It'll save you a lot of money in the future for problems that you'll have with your car.

Our car is reaching that point where it didn't have any warranty on it anymore and it has over 100,000 on it now. We purchased an extended warranty from Endurance and the sign-up process was good, because it was informative. I had signed up with a different company before but I didn't go through it. I canceled it before the 30 days was up. But Endurance was a little better. Their customer service wasn't bad and the messaging was pretty good. The price was about $4,600. There's some special you get into, some parts of the car where you got electronics, where it can be very expensive. But we'll see how our car does. We have it going on six years now and we haven't had much problem with anything on it yet. Also, we received all the paperwork we signed up for by email and we printed it but I haven't went through it yet.

My warranty on my vehicle expired. I wanna be safe in case I have a major repair problem. I went with Endurance and the sign up experience was excellent. The process was great. The guy was very thorough, and he explained everything to me. I made a good choice and look forward to them servicing me when I need it. Others should sign up too.

We have a 2020 BMW X3 that was out of warranty, and we needed something. We knew that repairs would be expensive on a BMW, so we purchased an extended warranty from Endurance. The sign-up experience was good and easy. But the price was pretty expensive and when we made a claim, the claims process was not excellent.

I joined this company to evaluate the benefits and coverage! I was told if I canceled within 30 days, my funds would be refunded, but this is not true! I canceled, and the next month I was billed and my credit card was drafted again, even though I had canceled before the 30-day period had expired. My Credit card company got some of my money back, but I lost approximately $175.

Time for my 40,000 mile service and I couldn't remember if I had coverage or how to use it. Called Endurance & spoke to Meghan. She reviewed my policy and explained how to have the dealership contact them to get approval for my coverage. Thanks!

Terrible!!! Do not waste your money!!! This company will have you jumping through all kind of loop hole and they will still deny your claim. I’m frustrated and disappointed!!!! I will be reporting to the BBB. Unfortunately, I had to click on this star so that I can display my review. This is a 0.

I have Endurance for my Lexus. During the signup process, their representative broke everything down to me, the parts, what's covered, and what's not covered. I was very comfortable with speaking with him. It was a quick and easy process, too. There were no hassles or a middle man. They get straight to the point. As far as the pricing goes, compared to what I'm paying for my other vehicle, it's about a $30 difference. The mileage that this vehicle have and certain parts may cost more but the price is still reasonable. I already downloaded their app but they were supposed to send me the hard copy for the policy and I never received it. So, I'm not 100% sure as to what transpired, but I do have online access to it.

Tabatha was excellent answering my questions. Extremely nice!!! Great customer service experience. 3 thumbs Up. I always have a great experience when calling in with questions and or concerns. Keep up the great work.

Rodney was very polite & helpful! He took care of 2 minor concerns that I had. Rodney deserves 5 Stars! This is my 1st contact with Endurance since joining last year. They really make everything so simple!

Katherine ** was extremely helpful and went above and beyond to help me get the best price for my vehicles. I have 2 vehicles with Endurance and she helped me look for discounts to achieve the best and lowest price.

I bought one of the best plans available with Endurance I thought. I was stranded over the border in BC (which I am covered for with my plan) for 5 hours on the side of an interstate with no tow truck that arrived in that time. When I called the roadside assistance for my plan with Endurance on a Saturday July 5th on a hot afternoon, I was sent to a company called DPK. I could not understand most of what they were saying. All of that said, I was able to understand that they would send a tow truck. They sent me the initial notification that they had received my request but nothing ever followed up including providing me the name of a provider and they never sent the tow truck after multiple attempts. Then they canceled the request without me asking for a cancel. I would say probably seven phone calls in that time.

Endurance has been a nightmare, they tell you everything you want to hear to sell the policy. We have tried to file 3 claims and they have not paid a dime, they don't have a problem taking your money but will find any reason to not fix the issues. We are cancelling the policies and they want you to jump through hoops for that, they want a notarized copy of cancellation from and then they tell you it will be 4-6 weeks for them to send the check back to you. This company is a scam and after reviewing other peoples issues, that is when I decided we needed to get our money back because they will find unrelated things to deny the claim. I have never modified my vehicle and they are saying that my truck has been modified. I advise everyone thinking about getting this extended warranty "DON'T"

I was getting a myriad of emails and phone calls, which turned me off. When I did some basic research, Endurance was one of three companies that I had targeted. So I picked up the phone and called. It wasn't one-sided on my part and it wasn't a sales pitch on her part. It was a good conversation and probably 20% into it, even before I got the quote, I decided to go with Endurance. I went into it with Powertrain, but it became price-driven, how much more coverage could I get or what I wanted to spend. For people who are serious about buying a warranty like Endurance, I'd recommend them. And if they are a huge shopper for price, I am assuming that Endurance is competitive. I bought it and I'm not complaining.

I recently had a very disappointing experience with Endurance Warranty that I feel compelled to share. After only two months of owning my vehicle, I encountered an issue and promptly filed a claim. To my dismay, after more than three weeks of back-and-forth communication, my claim was denied on the grounds of a so-called pre-existing internal breakdown. It’s baffling to me how they could determine that there was a pre-existing condition on a vehicle I had owned for such a short time. The car had been functioning perfectly fine until the issue arose. It feels like a classic bait-and-switch tactic; when I signed up for the warranty, everything sounded great, and the representatives were incredibly reassuring. However, once it came time to utilize the warranty, it became clear that they can deny claims at their discretion, especially when the costs start to add up.

I've been seeing Endurance on TV and reading about them in the magazine. I checked their website and also made a call. I was trying to get information about the company itself, what the process is and what they have to go through. I have a Subaru 2019 and I got the option that is very good for me. The signup process was simple and I had no problems with it. Somehow though, I was hacked into our telephone conversation with Endurance by another warranty company with almost the same name as Endurance. They were also listening to what I was telling Endurance. I was talking with Endurance and something popped out right there on my cellphone saying a phone call was coming in from another company. That was my only bad experience. I had to cancel the other company's policy out and I had to call Endurance back and tell them what was happening. I had to call three or four times to make sure that my payment to Endurance was going through.

I just signed up with Endurance. Their deductible was a bit lower and they had more to offer with their policy. Signup was easy, but the company needs to train their people to be more knowledgeable of the products they're trying to sell. The rep I dealt with wasn't sure how all the products worked and she kept telling me to refer back to my policy, and they'll give me all the answers I asked for. However, I'd prefer to have somebody explain them to me because I don't always understand those legal terms. They only sent me an electronic policy as well. Another thing is, for my finances, the price was a little high. I wish Endurance could have been a little more flexible, but they weren't. Still, I got my $300 off that I was supposed to get with my promotion 'cause the rep never even mentioned it.

A co-worker mentioned Endurance and it was exactly what I was looking for, so I searched for it. They were the only one that I contacted and the guy I signed up with was amazing. The customer service was perfect. If I could give Endurance 100, I'll give them 100.

The sign-up process with Endurance was smooth. I was on the phone and the person gave me all the options, then I picked the best one that fit my situation. I have a 2018 BMW and I had Endurance for a month. My policy was cancelled due to not being able to pay it by the 4th online. By that Monday, it was closed. So I did another quote, and the lady said that my quote is good for 30 days, so I'm going to restart it in about a week.

When I signed up for my Endurance policy, their customer service was fantastic. My experience was easy, fast and good. They were on the spot.

I needed an auto warranty and I heard about Endurance through the folks that I bought my car from. I had a really nice gentleman that I talked with. I had just lost my home in the tornado. I was very upset and he was very kind when he was talking to me. The overall cost was kinda high but I went ahead and got it because I needed it.

I don't know if I'm driving enough to warrant this. He told me how to go about getting out of it or stopping it. Then, when I talked to that young man, he changed my mind. But he did say he was going to send a hard copy of the membership card. I have not received that yet, and I didn't know if that was not going to be until my bank is first drafted for that sometime in July.

The cost was pretty good as well. We're pleased with them.

I’ve been using Endurance. Never filed a claim. Well soon as I did they fighting me tooth and nail. Not to not fix my car. Don’t believe the hype. They are horrible. If you thinking about using this company make sure you have an good lawyer on stand by. They using paid actors in their commercials just to swindle you in. Don’t be deceived.

I have a Jaguar xe prestige v6 T. Endurance was Absolutely Amazing, when I finally needed to use my warranty. The repair shop was able to contact Endurance and get the coverage very quickly and efficiently. I am so glad for the feeling of confidence knowing my repairs on a “luxury” car were covered. I have had other warranties in the past and they do not hold a candle to Endurance. I appreciate of the expedience of their help and quality of customer of service!

I've heard nothing but good things about Endurance, which helped me decide to go with them. When I signed up, the guy who took care of me was very pleasant and nice, and answered all of my questions. So, I was very satisfied.

I was looking for full coverage and I saw the TV commercial for Endurance. I was impressed with the fact that they were as inexpensive as they were and the rep who helped me sign up was very informative. I haven't been with them long enough and I haven't had to submit a claim yet. But I looked at it their app and it was pretty easy to use.

I had an extended warranty with another company but there was some issue with my debit card. It got put on hold because there was a threat of some fraud, which did not turn out to be true, but there was a little lapse there. The other company didn't take the money out and instead of calling me to find out what was going on, they just canceled my policy. That pissed me off, so I switched to Endurance. Their rep was very knowledgeable and good. I was looking for full coverage and they said the one that I got would take effect after three months. Then, I got a policy in the mail, the actual printed information, and I keep it in the car. The only issue I have is the price, which is more than what I was paying with the other company. I asked the gentleman that I signed up with for veteran and senior citizen discounts, and the best he could do was 119. Other than that, I haven't had any issues.

I bought a new vehicle. It's a 2022 Chevy Colorado and its extended warranty would end after 6,000 miles. So I knew I would need something beyond that and I decided to go after that. I was looking at three different companies and the first one's price was a little too high. The second one, which was Endurance, had a good price and their sales rep convinced me to go with them. She was very thorough about what I was looking for and I have to really give praise to her. I got the bumper-to-bumper coverage and the sign-up was easy. I have looked at and downloaded their app, and it shows that I'm an elite member. It also shows how I can get help, then it has a glove box. If I were to tap on the glove box, it has a policy on it and that's pretty much it. It doesn't really tell me anything other than that.

I didn't trust the other warranty company I was involved with anymore. I saw Endurance on TV and I signed up with them. The experience was fine until it came to getting the paperwork and my card. I didn't get either of that. They're on a computer and that's it. I talked to a girl this week and when I asked her, she said I would get it on Friday. But she did say 7 to 14 days and it's only been about 40 days now.

My mom had seen an Endurance commercial and she told me about it. I signed up with them and the rep who assisted me was very professional. I got the Elite package which he said covers the windshield, key fob, insurance, the tires, and the extra little perks. I would recommend them to others.

I liked Endurance's customer service, pricing, and coverage. I was looking for full coverage and when I signed up, the rep I worked with impressed me with his knowledge. He was a nice guy. Overall, I'd give Endurance a 5-star.

I had Endurance a couple of years ago and I went back. I've heard horror stories about CarShield but I really didn't hear anything about Endurance. Also, they're in the top five of the list, and that's why I got them. The policy that I got covers a lot, including the engine and the transmission. They gave me good customer service during my sign-up and I had no questions or issues with the person that I was talking to at all.

The Endurance rep I worked with was a former Marine. And I am too. He was talking to me as though it's something I wanna hear about my vehicle. Because I only had my vehicle for a couple of years and I wanna make sure it'd be taken care of right. Sooner or later, my wife and I will be taking the road. And we wanna make sure that we're completely covered from top to bottom, inside and out. He made it seem like everything was pretty much covered and I can go. He made me feel comfortable with dealing with Endurance. And they guaranteed 158,000 miles on my vehicle. They also sent me some paperwork in the mail.

When I signed up with Endurance, I talked to them on the phone. They were very thorough. They went over everything with me to make sure I got the right policy that I wanted. I got a bumper to bumper coverage. I've also told other people to sign up.

I heard of Endurance from some residents in my apartment complex. So, we went with them. But then I canceled, so I'm no longer with them. It just wasn't a good fit. But the rep who signed me up was excellent.

I've got an extended warranty now that expires this month. I looked at that and their prices just got crazy. I started looking around and I looked at Endurance, CarShield and a couple of others. And Endurance, to me, for the coverage and the price and the extension seemed to be the best deal. I also liked the customer service person. When I signed up, it wasn't pushy. It was more of informational. Whatever questions I had, he had the answer. And the way he laid it all out was great. Whereas like CarShield, they were calling me every other day. They're like used car salespeople. That just threw me off. And with Endurance, I was very comfortable and happy with my signing up experience.

Endurance is cheaper compared to other companies I checked. When I signed up, their reps were great. My son is getting ready to sign up with them as well.

Everything was fine when I signed up with Endurance. But I kept getting an email saying I would get my contract. I never got a contract. That’s my biggest complaint. If I could get that, it would be nice. Also, I was disappointed that they didn't follow up on anything.

I own a 2021 Chevy Equinox and I know my warranty was expiring. Being an elderly female not knowing much about cars and all the computer stuff on them, I know something is gonna go wrong. And with my luck lately, I knew I needed something like a warranty for my vehicle. When I signed up with Endurance, it was awesome. The rep explained everything, that there's a waiting period. I had to have so many miles once I signed up. She was very honest and open about how long I had to wait before I could file a claim, which I didn't know. I really appreciated that honesty with her that she gave me. It was tremendous to know that. Some companies didn't explain that to me. I spent a good hour on the phone with her. The cost was also very reasonable for everything that was offered.

My car is older with a lot of miles on it, so I was looking for coverage. I've seen Endurance's commercials and I decided to sign up with them. Endurance's price was good. I didn't find anything cheaper. Their representative was kind with me and he explained stuff to me. I was looking for full coverage and that's what I got. I'm waiting to get my thing in the mail on exactly what was all covered.

My vehicle was a leased car and it's a 2021. When the lease was up, I bought it out. Also I have been in the car repair business all my life. I worked in dealerships, in the service department, and in the body shop. And I felt that these new insurance policies may be the way to go if, after the warranty is up, anything happened to my car. The way the auto industry is, even the lease prices have gone way up. I've read about Endurance for the last three years on the internet and TV commercials. When I signed up with them, it was a fairly easy process. The reps were knowledgeable, and knew what they were doing and what they were selling. They'd given me the whole package and a lot more than what I anticipated.

We checked with the Better Business Bureau and Endurance had the best reputation. So, we went with them. The rep we worked with during our enrollment was very courteous and polite. She told us things that we'd like to hear that they do and when we had questions, she replied. She handled our sign-up very well. We got full coverage, for $154 a month. The price was pretty good, but I wish it was lower. But it was more than what I would have paid at CarShield, but I couldn't find CarShield on the Better Business Bureau. So, we didn't go with them.

I had a policy with another company and I wasn't satisfied with their procedure. I saw Endurance and I decided to give them a try. I talked to a representative when I signed up and it was very easy. He made it seem simple. I got the full coverage and they told me it would take effect a month after I got it. The price was reasonable and I would recommend them.

Endurance Warranty popped up when I was surfing the internet. There was something I saw on there that I liked. Also, the sales guy was good. He was persistent in a good way.