Endurance Warranty Reviews

Head gasket blew on my car and they wouldn't pay to fix it. Customer since March 2023. Never used the warranty until now and it's not covered. Waste of time and money again. First CarShield now these guys did it to me. Thanks a lot Endurance.

My experience with Jessica was exceptional. She was patient, kind and answered all my questions. When purchasing a service over the phone, you hope you get someone like Jessica. Endurance got me as a customer because of Jessica!

I bought this warranty for my wife's Jeep and was told they are accepted at all Dealership and most small Auto Repair shops that work with warranty companies. When I had a problem with the Jeep and called all the Dealerships around and ALL of the small Auto Shops, NO ONE took this warranty. When I called Endurance about it they admitted to me there was no shop within 100 Miles of me that took it. After paying them around 2k for the warranty and it being essentially useless, I am fight with them for a refund (That will be Prorated per the woman I spoke with, even though there I couldn't use the service) and keep getting the run around that it takes almost 2 months for them to process any cancelation and refunds. Steer Clear of this Company!!

I liked that Endurance allows you to choose your own mechanic and when I signed up, the sales rep I had was good. But I wasn't ready to sign immediately the first time somebody gave me all the information and it might be nice to be able to get a full quote off the internet instead of having somebody call you every two days to try and get you to sign up. There should be a little less pressure on somebody because money is tight nowadays, and people need to think over things and discuss it with their wives and husbands.

My phone experience was absolutely fabulous. Thanks so much for the update and providing a copy of my policy into my iPhone. I will be discussing later to determine if I will possibly add another vehicle into the coverage. Thanks so much for all that Endurance does to cover our 2019 KIA Forte.

Exceptional customer service and very attentive to your needs. I had no problems getting connected to person I needed to speak with unlike other companies that transfer your calls to 10 different departments before you talk to the right person.

I have a failed oil pump and they won’t replace it. There’s always a catch to these warranty companies. Only go through dealer-approved companies. This company may show high rating but when you get into a real problem they’ll figure out a way to not pay for it or get out of it….

The sign-up process was fairly easy and straightforward. But I'm still waiting for the paperwork from Endurance. I'd like to get a hard copy of the contract so I can leave with the car. Other than that, it's probably okay.

The rating of Endurance is good and everything my daughter saw online was good. I talked to two different persons, and the first one was amazing. Then the second one was even more amazing than the first one. The customer service was wonderful. The information they gave me was wonderful too.

I signed up with Endurance and it was all right. I have a new car, and they said if my car breaks down, I can go to any shop.

I had Endurance before, then recently, I got them for my Ford Fusion. The sales rep was very good. He was very clear on the explanation of coverage and what I was getting.

I signed the contract, and everything went smoothly. The people were kind, communicative, fast, and professional. I really appreciated it a lot, and I would also expect, in case I'll need any available services, I can have the same speediness on having issues resolved. Endurance's great package, services and quality were the bases of my decision, and they should keep up the good work. This will lead them to have more customers because we always look at, not necessarily the best, but the different services that can satisfy us whenever we want. In my list of friends, I was the last one in need of insurance because all of them have it already, but in case I know anyone in need, I will always recommend Endurance.

When I signed up with Endurance, I talked a little bit with their rep about the warranty and he told me what was covered. It was a good experience.

My truck's got 80,000 miles on it and I got an extended warranty for peace of mind. I called the Dodge dealer here locally to find out what extended warranty companies they accept and made my choice off of that. I went with Endurance and had a good experience when I signed up. But I put a leveling kit on my truck, so they hit me with a $10 a month surcharge because of the leveling. That is just an extra way of making money from putting a leveling kit on my truck. All that does is bring the front end up level with the back. It doesn't affect the suspension or the drivability or even the maintenance on it. But other than that, the representative was very courteous and I had no issues.

A girlfriend has Endurance and she was telling me about them. So, I made up my mind to get their extended warranty and the signup process was great.

Had overheating on Ram Truck. Took to certified shop they recommended. The submitted repair cost and Endurance turned down. Only willing to pay 1/3 of cost. Needed water pump and thermostat. Had to replace myself.

The first run, Endurance Auto Warranty had a deal where you go 30 days and 1000 miles. I could never get the guy to say that. I kept repeating, "So it's 30 days before the policy would go into full effect." And he would say, "Yes. That's it. That's all it is." He would never admit to the thousand-mile additional thing. So, I called and wanted to cancel. I had a long chat with Eric. He took me through the whole process. I was satisfied with the end result from him on what we needed to expect. I decided to stay with them. Mine was a zero deductible, which I wanted and it was $5 more a month to get that. And instead of being just four years, it was extended to five years. For my wife's car, we got a slightly different policy. That was a $100 deductible. Both of us had a 50,000-mile in there to get. We don't drive that much.

When Endurance needed the amount of mileage, my car was in the shop getting the brakes off. I texted them and gave them the amount, but I kept getting text messages saying, "You need to tell us what your mileage is." That was pretty annoying. But their rate seemed fair and their policy sounded good.

The sign up process was fine. The only problem I'm having is that I have asked for a paper copy of my contract and I still have not received it. I've called twice. I'm old and I don't have a computer and I have to do it on my phone and that's hard to do for me. I don't see well. It's not been long enough for it to get here if they send it this time. So, I’m waiting a couple of days to see if it shows up. I'm not getting the information I want on paper yet and I'm trying very hard to get that. It's quite expensive per month to not be able to get my information. The price is a little high because I still got two years left on the car loan payments and it's $162 a month. That's quite high for somebody on a limited income. I pay over $400 payment on the car and now, another 162 plus insurance. That's quite expensive and I have a very limited income. I only have Social Security.

I chose Endurance for their customer satisfaction rating and reviews that I read. The signup process was excellent and it was very easy. Thus far, they've been pretty easy to deal with. I was getting it for my mother because the vehicle that she bought, the warranty had ran out. I'm just trying to cover her because if something goes wrong with her car, I'll be paying for it. We're working on it. It's a good investment.

My warranty company contacted me and said that my warranty was up so I wanted to immediately grab something. Endurance was the first one I called and I liked it. I went with them and the sign-up process was awesome. It was a very easy process and customer service was quick and efficient.

We had Endurance prior to the last four or five years and they've done us good. They're quick to do the claim. We went with them again and the sign-up process was very simple. I highly recommend them.

My friends told me to check into getting an auto warranty and chose Endurance over any other company because they had a better mileage coverage. The sign-up process was real easy and I would send a friend over Endurance's way.

I needed an auto warranty for my 2020 Chevy Impala and I googled the ratings and Endurance was number one. The sign-up process was pleasant and their price is pretty reasonable.

My car is getting older and I need protection. Endurance had the best rating. I went with them and I had a very good sign-up experience.

I would like to read and have in my possession the written contract. I don't have the capability of printing out 19 pages. Please sent it to me ASAP. Thank you. Latisha ** was very helpful in becoming an insured customer. Answered all my questions at that time. I've had no claim experience to date.

I've had Endurance in the past and had new car warranties in the past. My sign-up experience with Endurance was great. The rep was super nice and answered all my questions, and was helpful with anything I had to do. Had a really good personality. Everything went pretty much as expected.

Endurance had the best reviews. Signing up was fine, quick and easy. The price was reasonable.

I like Endurance. All the other providers that I came across were high and didn't live up to what they were saying. I got a friend that got Endurance, and they told me a number of good things about them, so I had to jump on. So far, so good. My sales person was fantastic. He laid everything out where I can understand it, and told me about what the insurance could do if my engine or anything would break down. He was polite and nice. I’d recommend anybody to Endurance. Everything about the company is fantastic. I can't say enough about them.

I own a 2021 Ford Bronco, and a lot of things had to be replaced. I don't wanna pay any more out of my pocket and my other insurance ran out. That’s the reason why I decided to get an insurance. The salesperson from Endurance was very helpful. The diamond coverage covered everything like brand new, but it was a little bit too much. I wanna be able to get insurance that I can afford. So, I decided to get the superior. She explained everything. The only thing is I wanted to read my package. It went through once, but I only went to two pages and I was gonna go back and read it, but I couldn't get back on. So, I wanted a hard copy so I can have it in my compartment.

I had a very good experience with Endurance. The rep was informative. She answered all my questions, did so effectively, efficiently, and we moved through it within the 45-minute call. I signed up and the process was straightforward. I scrolled through and signed my initials. I kept scrolling until I got to the bottom, then it said, "You're done."

I was offered a program by the dealership and I looked into it but was not satisfied with it. I did considerable research and went with other positive reviews. After speaking to Endurance's representative for quite some time on the phone, I chose to go with them. Signing up took 15 minutes and it was easy. They are a little more expensive though.

I have been looking into extended auto warranties for some time now, but it was hard for me to find the right one that would fit because there are lots of things that people don't tell me that's in black and white. A lot of them aren't upfront with me. I've been getting a lot that will tell me what's covered, but they don't tell me that another part is covered. Therefore, I still can't get done what I need done.

My car is not that old, so it should be fine for a long time, but it never hurts to be covered. I signed up with Endurance and their rep was very good. Her name was Julie and she knew her stuff. She was very friendly and polite.

I had a couple of companies in mind, and I was checking. When I checked with Endurance, they offered me an auto warranty that I agreed on, but when I looked at it, I realized I couldn't afford it. I called to cancel, and they offered me something better, which covers most of the engine and the air conditioner. I'm satisfied.

A few of my friends have an auto warranty, so I thought I'd look into it. I never know when something's gonna break down, and money's tight. I signed up with Endurance and the process was good.

Endurance offered me better options, and it gave me a better value for my money. The last person I spoke to was excellent. He explained everything to me and there were no issues, except one thing he said might not have been accurate. Besides that, he was very polite, respectful, and a big help. He needs to be helping all the customers that call in because he was really good, and right now, I'm satisfied. At least I know I'm covered. It was a good opportunity and it helps me out in the long run. I hope I never have to use them, but if anything happens with my vehicle that's major, it saves me a lot of money. It's better to have it than need it and not have it.

The gentleman was wonderful. I was also a customer with Endurance years ago when I had a different car, and I've been happy all the way around. It was extremely easy to sign up each time. The only claim experience I had was for my Honda, and my radiator was replaced. I ended up only paying for the deductible and the oil change, which was what I initially came in for.

I realized I was buying a recent used car and my dealership offered Endurance as an option. I've never used the policy, but I feel so strongly about it that I've continued it, and the price was reasonable. It was so nice to have the no deductible though. I wish that I had the same option for this time, but no deductible and never using it is an even better thing.

When my extended warranty was up on my vehicle, I compared the prices from CarShield and Endurance. I checked the price range with Endurance, and it was more reasonable for my budget. The reps were also very professional, and I understood most of the parts of the coverage. I don't think they called me back though. I was concerned because I looked at my email and there was supposed to be some documents that's supposed to be on there, but I didn't see anything. So, I don't have anything to prove that I am insured with Endurance. Other than that, I'm highly satisfied.

I purchased a vehicle that was out of warranty. It's a BMW and it can be an expensive vehicle to repair. I extended the warranty for four more years with Endurance. The cost was fair. The first one that I was quoted was much higher and the second one came down less but it was still 30 payments. But there was a little confusion with that as far as the first price and the second price and I figured on the third time, I would have got even less than that.

Everything was perfect. The sales rep knew their information, answered every question that I needed, and was reliable in helping me get the right coverage. I needed something reliable, and it's a big relief to have Endurance.

Endurance has a reputation as being the number one car warranty company. The signup process with them was pleasant, expeditious, and straightforward. I made the phone call. I was sitting in a grocery store parking lot while my husband was inside getting the groceries. It took about 15 minutes. The guy I dealt with was very pleasant. Their price is a little bit more than the other one I was looking at, but the fact that I'm gonna pay it off and then not have payments during the final months of coverage makes it a little bit better. If anything should happen and my income is gonna drop, knowing that it's already been paid off is a positive.

I had another warranty when I bought my used car, but it ran out. I had gotten a letter from Endurance and decided to go with them. However, I have nothing to show that I have Endurance at this time. I would like to have a card saying that I have the warranty. If something happened to my car and I want to take it in, they might not take my word for it. I've been wondering why Endurance has not sent something.

The person that I talked to was really good. The plan that I got is what I was wanting. They answered my questions. So, I decided to go with Endurance. I'd recommend it to anyone.

I heard that Endurance was good so I signed up. I did an interview on the phone. Their sign-up process went good. I didn't have any problem with that. I just wish it was a little cheaper.

I liked what the rep had to offer me at the price. He explained everything to me and it was a great experience talking to him on the phone. Endurance has good customer service.

Going over the internet and looking at different programs, we found that Endurance was rated highly. We have a 2019 Ford Escape and we considered Endurance, but the first guy we talked to so turned us off. However, we wanted to go back and look at it again. We signed up after speaking to the second salesperson because he wasn't pushy. All in all, I would recommend Endurance. For what we have and how they described it to us, it's a good value for the money.

My car is getting older and I felt unprotected. I signed up with Endurance, and it was very nice. It took a while, but that's to be expected. The rep led the conversation and answered my questions. He explained everything in a language that I could understand and told me how the claim process works. I haven't had a claim, but on the internet, Endurance was marked as the number one company and I read reviews and they seemed to keep their promises.

The reps were honest and forthcoming and I liked that. They said what they did and didn't do. I went with Endurance because they do most of the handling of GM products. They're also a better company. My brother-in-law had problems with another auto warranty provider, so I knew I didn't want it and it was the only one that was advertising on TV most of the time.

It went to the end of the warranty with my car and I really need my car because I have a lot of traveling to do through the week with my husband who's on dialysis. I wanted to make sure that I could continue to use that car. I did a little research, and it seemed as though, from what I read, Endurance made its way to the top over the other couple that I was looking at. The signup process at Endurance was a little strange. I told them it was too much for me, what they told me it was going to be. They took it down just a little bit and I thought, "Okay. They're willing to take it down a little bit." But in hindsight, I wish I had stuck to my guns because it was a little bit too pricey for me.

Endurance's signup process was amazing. It was very easy and a very good experience. The coverage is exceptional. I'm satisfied with the coverage. I'm thinking about adding another car just in case. The price is fair. I like it.

I needed an auto warranty and I could've went with three different ones, but Endurance was better. I went with that, and the signup process was all right.

Endurance has done everything they said they were gonna do. They've satisfied me so far. I haven't received my policy yet, but so far, so good. The price was a little higher than I expected, but it is still worth it.

The manufacturer's warranty of my vehicle will be expiring soon and I wanted to make sure I had that coverage. I signed up with Endurance and it was very satisfying. The process was pretty easy and simple. Their representative was very friendly and knowledgeable.

My car has miles on it and I wanted to protect it. Endurance was recommended by a friend, and the rep was very nice and helpful.

Everything was perfect during signup. I haven't used Endurance yet, but so far, so good.

The sales rep, Susan, was very helpful and pleasant to talk to. She did an excellent job.

Very helpful & understanding customer service representative! Allayed my lack of technology skills in making monthly payments & walked me through the proper procedure for phone payments. I was VERY relieved to learn the ease of making my payments this way! Thank you VERY much. I appreciate the time spent explaining the correct procedure to me & understanding my wishes. The representative was VERY patient, polite, and understanding!

Just got the policy over a month ago and unfortunately already I am having to use your services, but so far so good. Those that I spoke with so far were all friendly, helpful and got me set up for the following steps to get it into the shop to get looked at/diagnosed, including the towing required.

Ceasar was great. He took care of me and made sure that everything was taken care of before the call ended. Need more like him. Would love to have him as my personal agent that I can go to everything to resolve my issues if they come up. Two thumbs up.

I was skeptical at first but then they said they work directly with the dealership when it comes to repairs. I was able to qualify for a good deal so I took it. The service representative was very helpful and answered all of my questions. I have not had the chance to use their service but look forward when I do.

I and my wife use our vehicles very little, but we take excellent care of them. Their maintenance is always done on time and the cars are in good shape but for us to get our miles till our policy is good if we were to continue at the same rate, we are, which is 19,000 miles for five years that would mean it would take over three months for our policy to become good as far as my truck goes. I used it when I was working, but I don’t use it anymore that much so same thing with it. So what’s happening here is you're forcing us to go out and put 1000 miles on each of our vehicles. Other than that the plan sounds great and the representative was wonderful but you’re forcing us to get out of town for a while. I understand the 30 days. The thousand miles is a little hard for somebody that doesn’t drive very much and that’s why you’re getting a four star rating instead of a five. Thank you.

I enrolled, then I contacted Endurance because I thought maybe I had not investigated this company, and maybe I did not need its services. I contacted the company and spoke to one of the managers who explained everything, and just as importantly, told me he could reduce my payment--and he did just that. He was patient, knowledgeable, and after all he had managed to do, I decided this was a company I could trust, and the product was something I should have for my 2011 Ford Ranger. I no longer worry about repairs.

I called in to change my payment date, and the support representative was very friendly and helpful. She had my payment date updated in about a minute. She was efficient, knowledgeable, and a pleasure to work with.

When something went wrong with my car, Endurance Auto Warranty was there to fix whatever the problem was. I love the customer service. They were pleasant. They give all their points of view. They tell you what is in the contract and what they do not cover.

Endurance Auto Warranty should look at more of a discount for veterans. Even though a senior citizen is all right with them there, but I'm also a veteran. I got more benefits for being a senior citizen than more than being a veteran. Everybody gonna get old to be a senior citizen, but everybody not gonna be a veteran. But the reps treat me all right.

I compared coverage and prices and Endurance was the best. The sales reps were polite and very informative and treated me very well. I had asked about other plans but I didn't get any information other than the one plan that the rep felt was best for me.

A couple of friends and colleagues all transferred over to Endurance and then, a couple of family members also told me about it. So, it'd be beneficial for me to join Endurance. The representative was very knowledgeable about the products and materials he was educating me about and what was being sold. He also knew exactly what he was doing in terms of selling the product. I got the Secure Plus and it’s supposed to cover everything that's inside of the contract. However, when I got my car diagnosed, it was different. I was having issues with the air conditioning and cooling system as well as with the spark plugs or the cabinet air filter, the oil filter and the cooling exchange. I have a whole list of things that was going on with my vehicle. And when I got it serviced, everything that was listed on the contract was not what Endurance covered. So, it's like I'm paying for coverage and still not able to get my car serviced at all.

I talked to a rep where I have my vehicle serviced. I asked him about Endurance and the other big provider, and he backed Endurance more so than he did the other one. He said they were both good, but that he's never had any problem servicing a car and getting paid from Endurance. When I called Endurance and talked to the gentleman, he was awesome so I decided to make my decision to go with both cars with Endurance. He said I had to have put 100 miles on them before they go into effect. My wife drives the Kia back and forth to work and we've already got the 100 miles on it. But I very seldom drive the Bronco, so I'm probably gonna have to take a short little trip. So far, it's been good with Endurance.

The sales rep that I talked to was very good. The coverage was very good. He asked me if I had any issue and asked about the Mercedes, whether there were accidents. We ended up getting 75,000 miles for it, so it worked out great for us. The only challenge we have is getting the 1,000 miles on because we don't put many miles on it. It's gonna take some time, but that's fine. It was a very good experience.

I understand that I have to wait 30 days to activate the plan. My only problem is that I don't know if I can put 1,000 miles on 2 vehicles in a month. The other problem, I could not put my other vehicle's information for the card on the computer.

To anyone looking for extended car warranty service. I highly recommend you avoid this company. I invested over a $1000.00 on a monthly plan I had for about 9 months. When finally I had some issues with my vehicle and tried to use my warranty they did not cover 2 items and the 3rd item I had to call the 3rd party company they use to resolve the issue. Horrible after sale service, mislead and scammed. I learned my lesson the hard way. If I can save just one person from using this company then I feel better. Either way for the rest of my life I will tell everyone I meet and know to avoid this company. We all work too damn hard to have another big corporation lie and steal from us!!!!

I get my truck serviced with Frank Fletcher and they told Endurance to call me. The sales rep was a nice guy, and I signed up for Endurance and got the good plan. They told me several things, and I got the thing in the mail saying what it covers and what it doesn't. I have a problem though. Endurance is taking money out of my account automatically, but I got a thing in the mail the other day, saying I need to call this other company up, and I need to pay them instead of Endurance. I don't understand that.

The warranty when I got my car had ran out and I started to think about how expensive the cars, parts and labor are. The car was just three years old but I knew I couldn't cover any transmission, motor and electrical. So, I got some coverage for myself and my car. I never heard of the company until I first got that car and I forgot about it, and then I just googled Endurance. They worked with the Ford dealership, which was why I chose them.

My warranty had played out and I was trying to find some other type of warranty, so if anything happens to my car, I'll have some type of way to pay for it. I was looking online and I came across Endurance. I was reading some of their reviews before I signed up, and all the reviews that I received were great. Signup was a great experience too. The rep explained everything to me and I had no problems at all. He was very knowledgeable and he helped a great deal with the type of warranty that I wanted and the type that I could afford as a senior citizen on a fixed income.

I kept getting notices saying that my warranty had expired and when I checked with my Mercedes Benz company, they said it had. The guy told me he used Endurance with his company. So, I said that I'll use that for mine. I signed up and everything went smoothly. It was pricey. But I drive a Mercedes so I thought it was gonna be high.

I started to go with this company, but ran into some financial issues and couldn't afford it at the time. I'm 75 years old and forgot all about them and canceled the policy I had forgotten I had taken out. I know I would have had good service with them. I have heard nothing but good things about them. I hope to be able to work with them in the future.

The rep that I talked to was awesome. Her name was Sandra. She explained everything in detail and I understood everything. I was shopping around for insurance protection and a lot of companies I talked to didn't explain thoroughly. But Sandra did a good job. I signed up the very first day after I talked to her. I was able to get the full coverage at the same price that was offered.

Endurance Auto Warranty seemed to have the best plan. They offer a limited plan at a reasonable price. Signing up was uneventful. It was a lot of paper work online and answered the questions I needed. But the rep was very professional, and knowledgeable about the program.

I needed a warranty for my car that was losing its initial warranty. I used Endurance in the past and signed up again. It was very easy and quick. They were very pleasant. The rep was knowledgeable and willing to work with me on pricing. I asked about the requirement I would have to reach before the coverage would begin. The rep didn't bring it up. But knowing the program, I already knew about it. Endurance is worth the money.

I had CarShield, but I read the reviews and decided I didn't like them. I checked on Endurance and they had a great rating. I called them and their rep took care of of the signing up process. Call Endurance and get it as soon as possible. It's a great deal.

Great customer service. Patient with questions. Tabitha was awesome and had every answer to ever question. I have had this policy for 2 years and never an issue with the company. My go-to when something goes wrong!!

My Endurance rep explained everything very thoroughly and answered all my questions. She gave me everything I needed to decide that I was going to take the policy because at the time, I was unsure. A co-worker just told me to give them a call and once I talked with the rep, I was sold. Her service was beautiful. I wanted my truck to be covered from head to toe and she made me very comfortable when she helped me in finding the right policy for myself versus just pushing anything on me. She listened to me in what I was looking for then got me the right policy. I would tell someone to give Endurance a call.

I have a cousin that had Endurance and I told him that I needed to try to get a warranty with someone. He said that Endurance does a very good job. The signup process was easy and good.

Signing up with Endurance was great and easy, and the reps were polite and answered all my questions. I had my 2018 Dodge Journey covered and the rep was supposed to send me a welcome letter but I haven’t received that yet. The price could be cheaper but that’s their policy.

We’ve never had to use this insurance, but it makes me feel secure having it if we do need it. I had never heard of Endurance insurance until we purchased our 2020 Chevrolet Equinox. We were offered Endurance when we purchased our vehicle and I really am glad they did. The person who I talked to over the phone was extremely nice and helpful.

I have heard good things about Endurance customer service was excellent. I understood what was told to me about the warranty. I would recommend endurance warranty to my friends and family. The down payment was a reasonable price and monthly payment. I will be contacting you all on the 3rd of next month to set up. Thank you

Good service, the first individual talked a little too fast. I am an old fart and my hearing is not very good. The young lady was very nice and helpful. I do appreciate the support of the company. Thanks.

We had a 2015 Chrysler Town and Country. Once it hit about 150,000 miles or so, we decided to get an extended warranty in case anything went wrong. We were close to paying it off and wanted a little peace of mind. At 175,000 miles, the car's transmission failed. We worked with a reputable transmission repair shop who said they would contact Endurance. Endurance sent out an inspector who agreed we needed a new transmission. Our car has regular oil changes at a dealership and is in really great condition. We recently even had the shocks and brakes replaced, and at that time, the mechanic told us the transmission did not need to be serviced.

The only good thing I can say is that Leo ** customer service rep was exceptional. As far as the company's policies horrible. My only reasons of canceling my contract is because I was denied services after my contract went into effect. I almost stayed on because of Leo **. You guys better count your blessings. You have a good customer service rep. But my experience with the company itself just left a bad taste in my mouth.

They helped get me back on the road. My mechanic was confident in the ability of endurance to get my claim taken care of. They made sure that all of my questions and concerns were addressed. I highly recommend them to anyone.

I wanted to be protected with my car if anything happened to it, so I won't have to spend too much money. I had an extended coverage before and when my engine went out on the car, the mechanics put a new engine in there and the warranty covered it. All I had to pay was the 250 deductible. I recently signed up with Endurance and my experience was good all the way through. When I first had the policy, things were perfect. Then, I had to renew the policy and the rep I talked to answered all the questions I had so I could understand what was going on with the insurance. I didn't have any problem talking to him.

The signup and the price are good. Everybody would want something as low as possible, but I'm good with the monthly payment. My coverage seems good too. I'm satisfied. I would tell people to try Endurance because the gentleman was very kind and helpful. He told me things that I couldn't have told myself.

Our car had over 125,000 miles, so I wanted to get some additional coverage for it. I got started with Endurance, and I just got the paperwork finished yesterday. So far, my experience has been very positive, and I'm very satisfied. I would recommend people give them at least a look and a try.

I had a policy when I bought the car. When I had a problem, they covered it immediately. When that warranty finished, I thought I'd look into another one because it saved me about $2,000. I asked around some of the mechanics which one they felt was the most easy to work with and they told me the one to stay away from. Their batting average wasn't very well about covering things and Endurance was one of the best ones.

I've had Endurance on several of my other vehicles, and I've filed four claims with them. I used them when the AC compressor on my son's vehicle went out. I took it to a repair shop, they submitted the claim, and it got approved. The car was in and out in four days. It was very easy. They explain to you the procedure and what the warranty covers and doesn't cover. I'm happy with their service.

The rep told me everything about the auto warranty and how it works. I was concerned we may need one in the future, so we called CarShield and Endurance, and Endurance had better coverage. If someone wants any warranty like this, go with them.

I have a car that came out of warranty. It's paid off, so I want to make sure that I still have extended coverage because if something should go wrong with it, I wanna make sure I'm covered for it. I don't wanna be surprised with a 4,000 bill. I talked to Chris at Endurance and he told me he could get it for me for a lot less. But I couldn't do it at that time because I was trying to buy some property.

My dad told me Endurance is good. I signed up with them and the experience was alright. I have the Elite membership and got Secure Plus. The rep was cool. I was understanding what he was telling me. I'd tell others to go for Endurance.

I have a Lincoln and my mileage was out for my warranty, so I needed an extended warranty. The first place I got ahold of was Endurance and it was fine with me. It was less than what my Lincoln extended warranty would have been. Everything was good and easy in my purchasing experience with Endurance.

My factory warranty went out. I like having coverage and being protected ‘cause I don't have the money to spend a lot if there's engine or transmission problems. Signing up with Endurance was very straightforward. By me signing up, they cut me a deal and I was impressed. The rep was very thorough. He covered everything very well. Most extended warranties don't go for the life of the vehicle. But I thought the point was good and what Endurance covers is really good. It also comes with rentals, roadside assistance, and towing.

I was with Endurance when I first bought the car. A year after, they wrote to me and told me they were gonna jack up the price. I left them and went with another company who was just taking my money. When something went wrong with my car, they couldn't even give me a rental and told me I got to rent the car first and pay for the rental then they'd pay me back. I don't do business like that. I got rid of that company and on the same day I got rid of them, I was checking on my phone, saw Endurance and thought of trying them again. The rep did well. The only thing is they did not send me my package in the mail yet and it's been 2 weeks now. I had to call them back yesterday and find out what's going on.

I picked up a used 2018 Pathfinder and didn't wanna take a chance. There's a potential for expensive repairs if the car is not maintained. It's better safe than sorry. Endurance seems to have a good reputation and they're also tied in the preferred company with Nissan, with the dealership by me. They're already connected and I would hardly have to do anything. The mechanism is already there. Plus if I never file a claim, I get my money back.

I was with CarShield and the place that I take my car to didn't take CarShield. They take Endurance. I said I'd switch over. They said that since I was a CarShield customer they were gonna waive the sign-up fee. That saved me almost 400 bucks. The guy that I talked to was extremely helpful. He explained what was going on. I've got the email now and I've got my contract. The only thing I don't like about it is the fact that I've gotta do 30 days plus 1000 miles. I don't drive my car that much. I'm retired now. So, it's gonna take me more than a month to get 1000 miles on it. But that's the only downfall. I'll just play the game and keep going.

Demarius was an excellent customer service representative, and answered all my questions with patience and detail. I did not feel rush, and he seem to take much interest in my vehicle and desire to purchase a warranty. I cannot yet speak to Endurance’s performance on the warranty agreement as of yet, however, I have read some good things about them. They appear to be a quality company, but I will keep you posted and have high hopes they will perform admirably.

I'm very satisfied with Endurance so far and I would tell my friends that I would join the team.

I reached out to Endurance over the phone and I talked to a rep named Lisa. I may have asked the same question a couple of times and she was so patient. She was also very sweet and she gave me a lot of information. I could understand what she was saying and she spoke really good English. Endurance should hang on to her.

My car is a 2010 and since I'm a big fan of Danica Patrick, I purchased an extended warranty from Endurance. The signup process was excellent and I've recommended them.

Scott listen to my request and explain the plan to me. I had called another place, the person talked over me and never gave me a quote. Also gave me his name & number, sometimes you call back and you get so many different people but you want the person that gave you great service.

The rep that signed me up was very good about explaining what would happen and what was going on. He was very familiar with the policy and answered all the questions that I had.

I liked Endurance Auto Warranty's price. Also, the gentleman was very polite, helpful, and explained everything well.

Endurance was straight to the point when I reached out to them. They said what they offer and how much it cost. I had called around a few other places and they were a little pricier, but I felt a little more confident with the representative that I spoke with. I went with them and I achieved the full coverage I was looking for. I would recommend them. I don't think I'll have a bad problem if I had a breakdown or anything.

It was nice to know that there was a good company out there. I had a wonderful woman from Endurance Auto Warranty to talk to. She helped me get things done. I felt very comfortable about it. She was excellent and helped me to understand a lot of stuff. So, I appreciated that. If I have a claim, I wanna see what happens. But I feel more protected. I was very happy to have the policy on my car because it's an older car and there's not that many miles on it for a 4Runner. It's another tool to help me feel safe in the country.

Endurance Auto Warranty told me they do everything directly. They're not a third-party group. They were very professional and convincing.

The rep I spoke with was knowledgeable and the coverages were fully explained. They answered all my questions and we made the deal.

The vehicle that I have now is our second vehicle that we had covered with Endurance Auto Warranty. My husband asked about getting it on his vehicle. That's the one that we just signed up for. We've had good service with the package that we had on both vehicles of mine. And we felt that was a good thing to do for his vehicle because it is getting older. The guy was a great representative of the company. When I told him about the vehicle, he asked about the mileage. And he explained the package to me. He told me in detail what it covered, what it didn't, and went over the prices. He couldn't have been more helpful.

Endurance Auto Warranty was very accommodating. Their price is a bit more than what I paid with CarShield, but it covers everything that I need covered on that Tahoe. I don't drive it that much, but when I do, I wanna make sure that it's covered. If you need a warranty, you need to get Endurance.

Endurance was highly recommended by two of my friends so I went with them and the signup was wonderful. It was very easy, very professional, and courteous. Overall, it was fantastic and I would tell others do it. It's worth it for your peace of mind and these people are reputable and professional.

We did some research and every time we looked up a company, Endurance was always rated the highest. The sign-up process was excellent and quick. They were very knowledgeable and they answered all of our questions.

I called to cancel my contract. It took me 20 minutes to do so because the agent (Kim) didn't think I looked at my contract good enough. Will never do business with you, she tried to pressure me into keeping it.

Courtney was very helpful. She took the time to help me understand my policy. I was so relieved after talking to her. I was actually calling to cancel my policy until we spoke and she went over all the details.

The signup process was great. The rep was nice and told me all the different things that come with it.

I had been with Endurance for a minute and my bank card got hacked. I got a new card and I noticed that Endurance was not taking my payment out. I called and they were so nice. It was very convenient and even though I knew the policy, they still took the time to go over everything again with me. I would tell others to try Endurance. I love the price. It's very affordable.

I haven't had an opportunity to make a claim yet, however from first contact my experience has been positive. Our account was set up very quickly and processed with payment optIons. Customer service was accessible and helpful with my questions. Waiting to see how my claims will go. I expect they'll be good.

I had a good experience when I signed up with Endurance.

I've been a customer for a long time with Endurance and I've had a previous vehicle which still has them. Recently, I got my 2012 Mazda CX-9 covered with them and my signing up experience was fantastic. I would advise others to investigate a company thoroughly through ConsumerAffairs before purchasing a policy.

People should make sure they do their homework, look into the company and the reviews that are coming in from the company. I looked at a couple of different providers and chose Endurance based on their customer service, when I was talking to someone and the straightforwardness. I really believe what they were telling me was true.

My experience with Endurance has been good even though I haven't had to use it yet and I haven't been with them very long.

The reps went over everything and explained everything. They did a great job.

I am enjoying the comfort in knowing that if I have problems with my vehicle, the problems will be taken care of, wherever I am traveling. I have yet to meet the 30 day, 1000 miles requirement, but am looking forward to when I do, then I can full enjoy the peace of mind that the contract will bring.

I've been with Endurance for quite a while and I've told people about them. I also got my girlfriend to go with them. I can't do anything but tell good things about them because so far, they've been okay and I have not had a problem with them. I really haven't had any work done on my car out of the years I've been with them. But it makes me feel good just knowing I got them. I got a pretty fine deal and if they do what people say they do, then I'm quite satisfied with them.

I checked to see who's the best warranty program, and Endurance was number one, supposedly. I'm always skeptical. It's just my nature, but signup was easy. They answered everything that I asked about the policy, and it covers everything that I want it to. I'm still under the 30-day probation, so I'm still thinking it's okay. Endurance, right now, is number one as far as extended warranties.

Endurance has been phenomenal so far. The process with signing up with them for my Land Rover was good. They were very professional. The rate could be better, but you get what you pay for. I haven't used them yet but I have absolutely no doubt they're gonna be an awesome company.

I bought Endurance three years ago on my truck and when it was time to renew, I renewed it. I couldn't handle any big repair bills coming so I figured if I paid monthly and kept myself covered, I would be okay. Megan took care of me and was great. When one of the electronic controls went bad, I took the truck to the Ford dealership and they took care of everything except for the deductible. I'd tell others to get a warranty from Endurance ‘cause they do what they say.

I got a warranty from Endurance last month but decided today, Sept.10, to cancel and get a refund on the first payment. It was well within the 30 day period for a full refund. I spoke to an agent named Peter. He was the most condescending person I have ever dealt with. I was talked to like a child. Mind you, I'm 65 years old and have owned cars since I was 18. I got it canceled after a 10 minute lecture and him telling me "Well, you're done. You now have no coverage and your car is old and it's going to break down. But you know best so good luck. You'll remember this conversation when it happens. You'll remember me..Peter." Let me tell you, I wouldn't give this company 5 cents after that conversation. Never. The very idea that they would have someone talking to a customer that way is mind boggling. Horrible customer service.

I found the customer service was great, however, I'm disappointed in the having to wait 1000 miles. I don’t drive my car everyday and it’s going to take a while for me to get to that point. If something happens before then I will be cancelling my policy. My car is a 2013 and I’m just afraid of something happening before I can claim it.

Rodney was knowledgeable, professional, prompt and successful, took care of the problem. I would tell all my friends to check out this company as I feel it is a good place to visit for great service and good people.

I've been using them for the last year. Best warranty company I have ever used. Rodney was great. Helped me out. Had COVID. Couldn't make the payment on time due to not working and they worked with me to get a new date without losing my policy. NEVER had a problem with them. Always polite, honest.

The manager was nice and helpful. We had a rejected claim and he promised we would see a refund of the cost of the repair. He also said that the next monthly payment would be on the house. We will keep our coverage.

I purchased this warranty on July 30, 2024. By August 9, 2024 I was charged $144.48 + 29.99 for the elite plan I didn't ask for. I called them directly stating I could not afford what offered. They started I get a ch back within 2 weeks. It is now September 9, 2024 and after asking when I'd receive my refund that it would be released Sept. 17th 2024. And it may take longer. I don't believe this is a reputable way to handle a refund.

Too early to comment on a policy claim but the representatives I had the pleasure of dealing with were more than courteous and helpful to assist me identifying coverage appropriate to my vehicle needs and budget.

Just got so don't know much but the people I spoke with was very knowledgeable and patient. I look forward to more corresponding with others to make comparison though I don't want to have to use service on my car. LOL. Like I said just got so I don't know much about them yet. Hopefully not in near future. Thank you.

I had the pleasure of speaking with Jacob ** in customer service /sales. He was knowledgeable and confident about the plan he suggested to meet my needs. I came at it made because of an error made by a previous employee 5 years ago. He made me forget about my previous experiences to make sure he got everything taken care of as well as correct for me today. He made me forget about my previous problems and trust what you offer. His dedication and commitment to my satisfaction made me feel truly valued. Please share this rewarding and insightful fact about how satisfied he made me feel about my purchase.

Be careful with Endurance, it’s totally a scam. You will just end up paying them and not having your car fix especially if you have engine/transmission problem in the future. I gave all what they needed from but they will always find a reason that will tell you that the problem is not covered by their warranty.

My name is Alphonso ** and if I had to rate Endurance 1 star is too much for the service they provided. They are scammers. I originally got a quote from Brittany which included a list of services. When I asked for Brittany the other sales associates made it extremely hard to be redirected to her. They insisted that they could help me and offer the plan Brittany offered. I accepted the plan, which they assured was the same plan Brittany offered. I specifically confirmed with the sales associate all that should be in the plan and the associate confirmed all was included. That was a lie! A couple of months after I had an issue with my car and it wasn't covered.

A friend told me about this service, and he reached out to Endurance on the phone and told them that I was looking for some coverage. A lady called me and I told her I was purchasing a vehicle. She told me a bit about the plan, including the coverage, and she said she was gonna send me the information. In the midst of purchasing a vehicle, she said she could sign me up right then. I would tell people to give Endurance a call and see what they have to offer.

When I decided my car was not getting any younger and kept seeing ads on TV for auto warranties I decided I would look into it. Unfortunately when I decided this it was Labor Day weekend and no one seemed to be working. I did my homework on the internet comparing reviews and plans of five of the major auto warranty companies. Wouldn't you know Endurance was the only one to call me. The gentleman I spoke with took all the time I needed. He answered all my questions, gave me a quote that I could live with and the rest is history. My mind is at ease about my car and I really appreciate the fact that someone actually took the time to call me on a holiday weekend.

Endurance took care of it and then some.

I have shared my experience with friends. I have used this company before and am happy to return to it. I particularly like the promptness & that they live up to their word. My AC needed replaced and living in S. FLA it is a must! And when my transmission went they were there quick!

I found that the plan, mileage and cost of everything was better with Endurance Auto Warranty than the others. The rep gave me all the information I asked for and needed, and was pleasant. They were able to do stuff electronically. They sent me the policy by email. I had to look for it, and I printed it out at home. They were more than pleasant. They answered all my questions, and were specific. They offered help if I needed it, any questions. That's why I called them back and went to them because I like good customer service and they gave excellent service. When I called back and talked to a supervisor, he also was very nice. He said he would forward my message to Andrew, thanking him for his service and time. And he explained everything thoroughly. I had a couple of other questions. So, everything was good.

I have a son and I live on his property in a camper, a fifth wheel. If something were to happen to the vehicle, I wanted to have a backup so that I could get my vehicle taken care of. I work at Dollar General and I have my Social Security. But I don't have a lot of money coming in right now. Steve helped me get set up with Endurance and he was a very sweet man. He took his time with me and explained everything quite well about their product. He was very professional but very personable. It's funny how when you're talking to people, you build a relationship with them. He seemed experienced at what he was doin and he didn't leave anything out that I could tell. I was quite satisfied with the service in that direction.

Full of it! They will make any excuse to not pay for what they do cover. Do NOT recommend!! Policy states covered parts and they refused to cover them. They refused to speak to the shop owner when asked to reconsider the denied claim.

I have had no claims so I cannot give an opinion. If I do have any I will be sure to let you know at that time. I have been impress with KEnya who helped me get signed up and is sending me a printed contract form. Sincerely Christine **.

I purchased a contract with Endurance on a rebuilt 2021 Ford Explorer. I thought it was amazing that if you didn't use the contract and you got to the end of it, you can cancel and receive your money back. However, in June, my credit card expired and they sent me three Emails which got sorted into other places other than my inbox so I never saw them. At that point, they went ahead and sent me a cancellation notice by mail saying that I could resign back up. However, they will not let you back policy. I have health issues issues is why I put things on auto pay and they claim they made a call, but when ask if they left a message, I never got an answer.

The signup process at Endurance was good and very easy. Sherry was the bomb. My experience was quick, easy and inexpensive.

My policy with my vehicle was expiring. Endurance called me, and they were cheaper. They got good customer service and a good price as well. However, my vehicle's been sitting down at the shop for a couple of weeks. I'm still waiting for my claim to be approved.

My sister and brother-in-law have used Endurance for a couple of years and they've been very pleased with them. I signed up as well and though the process took a little longer than I anticipated, it was very pleasant. The young lady that did the application for me was very nice.