Endurance Warranty Reviews

I'm fairly new with Endurance and haven't used any of the services yet. But, I can say it gives me a peace of mind to know that my car will be taken care of due to getting the warranty. Plus, I would like to thank the representative for being very helpful with explaining what warranty provides. And wonderful customer service.

Just 10 days ago so my review will have to wait as some time goes by, so far so good. Just joined this month so I will wait till some time goes by to give a proper review. So far the coverage looks good and the phone representative was informed and friendly.

Agent took his time to find the best plan for me. Informed him of my current budget limitations and the fact that I needed as long as possible in months and mileage. He reviewed all my options and was most helpful.

Customer service is wonderful! I just recently spoke with a representative about an issue with my billing (on my end). The representative was very friendly. She had to place me on a brief hold and came back and apologized and explained the delay. She was very professional and kind. Thank you Endurance! Great job on the customer service.

The rep was awesome. She told me it was 30 days, 1,000 miles before the coverage would kick in. She explained how it worked and it goes until I get 150,000 miles. We talked about the premiums. So she was very informative.

I just signed up for it so I put customer service was a 5 star. Explained everything about the policy so I could understand what I would be getting. That was very helpful on deciding what I would do. So I looked over the forms that was sent to me. Eerything was exactly as what he had explained to me. I think I will be very satisfied.

Read your Policy thoroughly.. Not everything is covered as was stated by Sales when I purchased the Policy. Make sure you get a paper copy. Customer Service is excellent once you get to the right department.

Carlos ** was super friendly and very helpful. I am very happy I added Endurance Extended Warranty. I have now peace of mind. Thanks Carlos and the team for the help. I will also recommend Endurance to all the Ride Shares...

I received some compensation from Endurance, not 100% happy.

I got the premium warranty and they denied the first claim on the basis of the age and mileage of my Audi A5, which only has 35,000 miles and is 6 years old; the rep that sold my the plan said that they covered suspension, anti lock brakes, etc but denied sway bars, a total misrepresentation, I would not recommend this to anyone, it is a total rip off and waste of money.

BJ was outstanding and provided outstanding customer service. He explained everything in detail and I appreciate the discounts as a veteran. He's very nice, very helpful, and I appreciate his hard work. Thank you for understanding my needs and what I needed for my vehicle. Kudos to BJ.

While I'm still in my 30-day period that my plan is unavailable to use, I had a great experience getting the quote and a lovely conversation with the gentleman that provided me with all the information I needed to make a decision on whether or not to buy the policy.

I would suggest for coverage to begin after 30 days or 1000 miles, whichever occurs first. Also to have an extended offer available after the 48/48000 period. I wish coverage would include tires and rims and windshield coverage. My coverage was a lot cheaper and more coverage than Carshield. My experience over the phone was very knowledgeable and friendly. I'm very satisfied with my call to Endurance.

Updated on 01/22/2025: Just got the final reply from Endurance, they are refusing to pay the claim because they said we have the "Apex" plan and are required to show every receipt. As a good will gesture they offered us $100 and then up to 250 to sign off all rights to voice our displeasure of how they treated us. Us turning down that insulting offer is worth warning others of how you might be treated.

Just I would look into Endurance and see what they had to offer. I had car shield for a year and a half and when I had a claim they told me to call my insurance company because it was external. No it wasn't,...it was my monitor screen in a 2015 dodge challenger. That monitor is the brain to the car!! It cost me 1356 dollars to replace. Endurance told me if had of been covered by them it would have cost me 100 dollars deductible because they would have covered that component.

The first time I was denied the guy who I purchased the contract from wrote the wrong mileage down for repairing my crank shaft and the second time I was denied they said that they don’t cover thermostats or brakes which I needed back brakes and pads and I also needed motor mounts and transmission mounts which they didn’t cover saying that the shop didn’t pre authorize it first and I am stuck with a $4400.00 bill to get my car out the shop and I should’ve cancel it to the first time when they the ones made a mistake and I were you I would not buy a contract with Endurance because you will get ripped off twice like I did and they have all kinds of loopholes to get your money for nothing!

Please send me my packet. I have not received it yet. I gave you 5 star because I was with you before but I was in the hospital and now I have to have a hip replace. Tried to wait until I got money to do my roof. After all that I could not make my payment and I am returning because the price is good and I need to always be prepare.

I had no problems signing up and all my questions were answered. You have excellent benefits, like rental car service, full vehicle coverage and a low deductible. You price isn’t bad either. I am very happy with my decision! This policy gives me piece of mind. There was no pressure to get this service.

I wanted to insure my truck since it’s still new and paid off but factory warranty is too short. These days you just can’t afford a breakdown because every dollar is so precious. Endurance has awesome reviews and was my first and only choice for vehicle coverage. Haven’t had to use it yet but I’m glad I know I’m good if anything happens. Thank you!

The only thing I can say is you really should send out a hard copy or paper copy of the contract and ID Cards especially the ID Cards. So a person doesn't have to carry phone on them all the time. Just to show that they are a member of Endurance. So I would request a Member ID Card with my info on it. Thank you.

They are a "bait and switch". They denied any claim I applied to them. DO NOT USE THEM!! I applied for a new keyfob, but it was denied because I didn't lose it in the time allowed. I tried getting them to replace my oil pan because it was leaking. It was also denied.

I called Endurance to purchase the premier plan. I was asked "for the mileage" by the representative and I told the rep that "the vehicle is not in my possession, so the mileage that I'm giving you is an estimation." Their response was "ok". Went to file a claim 3 months later and was told, "there was a discrepancy with your mileage so the claim can not be fulfilled." Ok, cool, let's get the mileage correct so there wouldn't be any issues going forward; Right? Unbeknownst to me a new contract has to be started according to the customer service rep. "Well, let's get it started", I replied. Gave all the required correct information, requested to even keep the new plan on auto pay. Fast forward 3 months, I needed a repair to my vehicle, no problem because I have Endurance I am good to go. Logged into my app, contract is canceled, the customer service rep never "activated" my new contract, according to Endurance.

This company is a complete sham. I was sold a service plan that wasn’t even the plan I was told I was getting and after a month and a half of having the service plan, my Acura needed to be repaired the parts that needed to be replaced were parts that I was supposed to have covered in the plan was told I was getting and that they told me they sold me and after the dealership Contacted endurance to let them know what it was that needed to be replaced. They told me that my plan none of it so I called them and come to find out the guy that I bought it from. I was told it must’ve clicked the wrong plan somehow on accident, and not only that with the plan that they did sell me my catalytic converter is my manifold on my car one of the same on my Acura.

I allowed Endurance to handle my warranty for my 2016 Escape last year starting in June. My payment is taken out automatically, with no worry at all. I have discovered that I can use my own local Ford dealer for all of my warranty needs for my vehicle. I know when I really need them. I am covered. I also had the security in my policy after the proper time, will be paid for me. Last but never least, I have locked myself out of my car. They cover to bring a person to unlock me and I'm on my way. It's good to have the security of a company that says it's straight and backs it up..

Endurance has provided me with excellent coverage and the customer service representatives have always been knowledgeable and helpful. I recommend this company to many friends and relatives. I am satisfied.

Company is basically scammers. Took my payment and I didn’t even have the car anymore. Do not auto draft for this company. They will not refund your money if and when you cancel. I called to speak with supervisor. They act like none are available.

Mary who was the one helping me with a balance I enquired about. I was concerned because I had received an email from Endurance wanting updated on my card on file. Mary was reassuring, confirmed the email was legit and asked if there was anything else. This was great customer service and I want to tell Mary thank you!!!

Overall I've had a good experience with Endurance, however there are some things that should be covered that aren't. Sunroof and headlights and I feel like that should be covered under electrical and it's not. My dim lights don't work, and sunroof won't open or close.

They're a little bit of above decent. I thought they'd be more impressive as far as aiding the customer or how much they're willing to be resourceful for you. They're not transparent about their policy or coverage.

Being a Service Advisor, Endurance IS the best contract company to work with. They will pay the dealership directly and all the customer pays for is the deductible if they have one. My only recommendation to the customer is to keep up with your maintenance and keep the receipts of them. You do that and I can pretty much guarantee you will never have an issue with this company. They are outstanding!

I had a genuinely great experience! I didn't feel pressured at all. The salesman that took my call was Chris **. He was extremely kind & curious. I felt he went out of his way to accommodate my needs! I'm an extremely hard sell especially over the phone!!! Well he sold me just what I needed!!

I needed struts replaced on my 2018 GMC pickup. They insisted they were shocks, not struts and would not cover the repair. All the info for the parts said struts. 2800$ just for parts and they would not pay. Their terminology is totally different than everyone else. Very pissed and unhappy!

I took my car to T Town BimmerWerks, they charged ME 250 for the initial diagnostic. Then presented a quote to Endurance for the engine tear down to repair a timing problem. 1500+ dollars, This is just for the tear down. Endurance rejected the claim, and if you can’t find the problem then you cannot fix the problem, right? I called several people at Endurance and got the runaround. Reading from a book, or so it seemed to me, Saying the customer had to Authorize the service. OK, I authorized the repair pending payment from Endurance. They declined to pay and the repair shop would not proceed and I do not begrudge T Town Bimmer. I am on a fixed income and can’t pay out of pocket for repairs, that is why I paid Endurance for a policy. I will never listen to another warranty company in their advertising to help you, it’s them they are helping to take your hard earned money.

Thanks Rodney for being professional and answering my questions. Hopefully everything goes well when I pick up my vehicle so I can leave another 5 star review. Will use Endurance warranty again for my next vehicle.

I'm very satisfied with Endurance's signup process. It wasn't difficult at all.

Endurance was gonna help me save if I needed major repairs on my car. When I was signing up, I worked with a rep who was great. She answered all questions I had for her. As far as the program, I'm responsible for $100, and the car dealership has to call them first to get the claim approved before it's processed. They told me how many miles I have to go and when it would end.

My experience with Endurance was okay. The people talked nice and I didn't have a problem with the signup. It was all smooth sailing to me.

The dealership I bought the car from sent me a coupon in the mail and said it was time to have the cooling system checked. They said it wouldn't be long, that something would have to be done on it and said it was out of warranty because of the miles. My son told me it could be time I check on one of those extended warranties. The funny thing is, within five minutes, there was an Endurance commercial that came on TV, and the phone number flashed up. I called them and got something in the mail too about the same time. All the chips fell into place, and I went ahead and did it. The lady that helped me sign up with Endurance was very helpful and explained everything well in terms and details that I could understand. Everything made sense and the price was very reasonable. I haven't used it yet, but I feel everything will be good.

Endurance is 50% too high on the price but they are the only company that would give almost 100% coverage on the vehicle for an extended warranty. The sales rep was a little bit strong on some of the conversations, but the service was good. They did touch bases on six items that were extra perks including roadside assistance, which I was not aware of. They were informative.

We had an auto warranty, but every time we took the car in for repairs, they found about 10 things they weren't gonna pay for that I thought were included in the payments. I decided that I needed to find a new company. Signing up with Endurance was wonderful. They were very understanding and they answered all my questions. When I finally said yes to the policy, I was perfectly satisfied that I knew exactly what I was getting and exactly what I would have to pay if my car was in the shop.

I have a car that's only two years old, but it just came up to 20,000 miles and my factory warranty is 36,000, so I thought now was a good time as any to get an auto warranty, so I did. I was looking online and when I was reading the reviews and stuff on Endurance, they were rated number one. Then when I talked to their rep, Christopher, he was very helpful and he spelled everything out. He seemed to actually know what he was talking about and he was pretty conversant about it. He was very straightforward and tried to connect on a more personal level. He obviously showed interest in what I had to say. I'm sure he talks to a lot of people throughout the day, but he did a very good job and it was no hard sell. He emphasized that many times, because that puts a lot of people off. But I did it that day because what he said made sense. It was an affordable option given what I make per month as a retired person. I don't think I can get any better anywhere else.

I was watching the TV one day and saw an advertisement for Endurance. I decided to look at them online, to see if I could save some money in the long run, and I signed up. The enrollment process was very easy.

I chose Endurance off of a commercial. My fiance's car broke down a couple of months prior and it was hard for him to drive everybody. We had to ask for help from friends. When I saw the commercial, I saw that Endurance will fix my car and provide a rental car. That was the most important thing to me because I need to have two cars, even though right now, there's only one on my policy. I'll get the other one when I can afford it. I needed a rental car to make sure that everybody can still get to their destination. That was the main purpose. Auto insurance only gives rental cars for accidents. It doesn't pay for rental cars for repairs. So now, I'm covered both ways. I have a rental car for accidents and a rental car for car repairs. It would be cheaper than getting a rental car.

My car had exceeded the factory warranty and I put a lot of miles on it, so I wanted to get an extended warranty. I googled "what is the best car warranty", and Endurance showed up number one in the top 10. The salesman was perfect. I didn't have any problems with him and he answered all my questions.

I needed a warranty for my car, so I did some research and went with Endurance due to the price and the other reviews I read. Purchasing the warranty over the phone was simple. It took about 15 minutes, and the individual I spoke to walked me through the process. It was painless. I was also pleased with the option that was presented, and it worked for me. At this point, I haven't had an occasion yet to use the warranty, but I'm hoping it won't be an issue when I do use it.

I purchased a used car and it doesn't have any warranty but 30 days. I couldn't allow myself to spend that type of money and not have a warranty. I looked online for more warranty and Endurance popped up. I read about it and said it was number one. So I gave them a call and talked to Mahogany, and it was a great thing. The options were great, and Mahogany was wonderful. She explained everything in detail. She let me know how a lot of the other warranty places are third party and don't offer as much. She sold me, and it was a good price.

I've always bought an extended warranty at the time of purchase. I totally believe in the extended warranty offering because I know it only takes one serious thing to go wrong with a car and you've totally gotten what you've paid. I've always driven cars for a lot of miles, and I get the fact that eventually they start wearing out. I just don't ever know when, and it seems like the newer the cars, the sooner they wear out.

Endurance Auto Warranty broke their process down to the tee and made me understand it way better than anybody else would. It was easy. They told me I had to wait 60 days before I made a claim. I highly recommend Endurance.

Endurance Auto Warranty's rep did everything right. She went out of her way to find the best payment for me. She did a wonderful job.

I like Endurance's reputation. I signed up and the rep I worked with was very professional and seemed like he believed in his product.

Endurance's representative worked with me on the thing. I probably could have gotten a lower price, but he worked with me so well, and I didn't even go there. He was a good guy. The program activates after 1,000 miles and 30 days. We read the contract this time, and it said that if you keep the maintenance up on your vehicle, then you're okay. The representative told me that if I do my basic maintenance, my oil changes and filter changes, then I'm in the game.

I was very satisfied with the sign-up process at Endurance. I haven't had to use it. But as far as the customer service, the rep I dealt with was amazing.

I called my dealer and I asked them about Endurance and they said it was good. I liked the patience of the Endurance sales rep I worked with and her knowledge of the product. However, I thought when I first called, if I didn't do a deal with them the first time, then I couldn't get the same offer again. It was not stated at the beginning of their advertisement, like, "If you call in, be prepared to do that or you could miss out on the opportunity." They should be upfront.

Endurance is not like CarShield. Endurance covers everything 100%. The rep was great when I signed up. He made everything clear. I have vehicles that might break down and that's something I need to spend money on. And I'd rather pay something every month than come out of my pocket paying 4,000 - 5,000 for repairs.

I am very disappointed in Endurance. I got a warranty back in August of 2024, paid every month and when the time came for me to make a claim they denied it. They only want to cover big things that probably won't need work like the engine, transmission, etc. I sent in a cancellation and they don't want to refund my money and I'm only asking for the last two months of my pay since I was never going to get service from the beginning.

I have an older car that I feel like it needed to be covered against expensive repairs. I looked for reviews to find the highest-rated one and Endurance was the one I found. Signing up with them was very easy. However, when I got the email saying, "You can call up and download your policy," it wouldn't load. I had to call the customer service number and the customer service person was extremely helpful. She immediately emailed me the policy, which I was able to download and print.

I looked at CarShield, National, Endurance, and a couple of others, and Endurance seemed like it's the best. Their sales rep was super. He explained everything to me. He really did a good job. I can't use it yet until the 21st of November. But I'm happy with what I got.

The Endurance sales rep I signed up with was easy to work with. They also offered a fair price.

We had a new car. The warranty was up. We're both up in age, so at this point, we don't like to have any expenses that are unexpected. I figured a warranty would be the best protection that we could have to avoid that. The signup process with Endurance was simple. The rep answered all my questions. He gave me all the information that I needed and I made my decision from what he told me. He was very good. It was a very good and informative experience.

I had a very easy experience signing up with Endurance. The rep was very knowledgeable and thorough. I was impressed with his willingness to look at the car information we were considering purchasing so that I felt comfortable about the car in the first place. Plus, it was worth purchasing and adding the coverage too. This is our first time getting an extended warranty of any sort and we got exactly what we asked for.

My warranty was expiring after four years and I needed to get some more warranty for my car in case something breaks down. Signing up with Endurance was all right.

We found out about Endurance on TV. We signed up with them and the process was good.

Everything was cool. It worked out well. The rep that I dealt with was great. He explained everything. He had a great personality over the phone.

The rep really explained to me and my boyfriend every little detail that we needed. He was very thorough. He was great. The signing up process was awesome.

The last time I bought an older vehicle, it was a disaster. I wanted to secure myself this time. I purchased a warranty from Endurance and the sign-up process was simple. The rep asked a couple of questions, and I answered. He gave me a lot of information on the warranty that I would have. The coverage is good and the cost is decent as well.

The sign-up process was okay.

The sales guy was very patient, and explainable. At the end of the call, I added my dad's truck on there and he was patient and fast. The plan covers a lot dealing with the car. Everything was good.

The sales rep was very cordial, and knowledgeable. He was a nice guy.

The coverage cost me a little over 100 bucks a month. It's gonna cover everything based on the contract. The signup process was real simple.

I was looking into a warranty because of the fear of what labor costs and repairs are today. And Endurance has the best track record of all. The signup process was very easy. Everything was well done. I hope I don't have to utilize it, but I know it's there.

It was very easy to sign up with Endurance. It was all good.

The representative was really nice. I understood everything that she said. I was very satisfied.

I searched online for the top extended warranty, and Endurance was number one. The purchase process with Endurance was easy. I didn't have to ask the rep questions. I already knew from the other people. Then when the rep said what she said, I figured I would go with them. I asked a couple of people about extended warranties, and what I should be looking for. The dealer wanted $4,000 and Endurance is pretty close to that. But they wanted the money now. I've got the money now, but I wanna leave it in the bank. I like that I can pay with Endurance monthly. I have bumper-to-bumper and it works for me.

I was impressed that there wasn't an issue when we had a repair. Things were taken care of. Endurance paid with their own method of payment straight to the mechanic. There wasn't really any waiting. It seemed to work well.

The rep that I dealt with during the sign up was very, very nice. It was an easy process, and I'm happy with the price.

Endurance called me and then I constructed the plan with them. In the first 30 days, I have the option to decline the offer before 30-day period is up. But I'm gonna continue. The rep seemed to be knowledgeable about the plan. He was from Florida, which I always find interesting that a lot of these companies are soliciting for programs in California and they're from all different parts of the country. But that's not unusual for this kind of industry. He was pleasant in describing what they offered. He was informative and enthusiastic.

The sales rep of Endurance was very straight to the point and he didn't leave me hanging with questions. He absolutely won my business over. I'm really satisfied with being insured under Endurance. I also called CarShield but they don't cover like what Endurance covers.

We got a BMW X5 and I've heard horror stories about how much things cost to get fixed. We decided to purchase an auto warranty. We saw the commercials of Endurance then we went in and read the reviews about them. The reviews are what sold the warranty. The girl that sold it to us was also nice. She did an excellent job. She explained everything well. We're very satisfied.

I was shopping around and I liked the Endurance and the gentleman that I talked to. It was easy to enroll with them.

The rep explained everything thoroughly. It was very easy to sign up. It was very clear on how everything works and very professional. I have the roadside assistance and the rental car included in my plan. All the parts of the car are covered. It went really fast. By the time I was off the phone, I had coverage and the contracts were all in my email. So it was a really good experience.

Everything was smooth when I purchased the plan. The fellow I talked to was very informative. He answered any and all questions that I had. I was pleased with the coverage options and the price seemed fair to me. I was very pleased with the service and with the person on the phone that got me set up.

Signing up with Endurance was very easy and smooth. The rep covered everything that the policy covers, and I got a complete contract emailed to me. He was extremely good. I told him to call me back because I was out-of-pocket when he first called me. I told him to call me back on a certain date and he did. He even told me what time he'd be in and calling, and he did. So that was very good.

Purchasing my policy with Endurance was smooth. The rep was very informative. He told me my options and he was good. I wanted the highest premium and I felt it was a good deal for what I could afford because I'm not buying another car. I haven't had a reason to use the policy. But I went by the dealership to make sure they take Endurance and they said, yes, they do. So I'm good.

I applied for full coverage with Endurance and their rep, Joel, was a pleasant guy to talk to. He was also very knowledgeable about his product. Signing up with them was pretty easy and so far, I haven't had to file a claim yet, but that sounds like it would be fairly easy as well.

I've been meaning to call Endurance about the policy that I am supposed to have. Because we had an issue with the mileage on my vehicle. But signing up with them was simple and good.

I had CarShield and found out that my dealership did not do business with CarsShield any longer. So, I switched to Endurance. It was a very nice and easy experience speaking with their rep. I got the full coverage plus a tire package. When I signed up, I grabbed the wrong folder and gave them the VIN Number of my previous Mercedes and had to call them back and they changed it to the current one without any problem.

Endurance has been the right fit for me. Signing up with them was very easy. My experience with them has been great, so far.

My experience signing up with Endurance was good. The rep was very nice. She explained to me how it worked, and how it didn't work.

The Endurance sales rep I worked with was very good. Knew what he was doing. If you ask for a paper copy of the bill, usually, they will send it. But it's best to reach out and let them know just in case you want it that way. I'm very satisfied. Hopefully, we won't have to use it.

So far, my experience with Endurance has been good. The signup process was also easy.

I've been with Endurance for a while. They're a good company and I'm glad I'm with them.

I'm not too happy right now because I asked them to send me a new copy of the warranty and I've paid for the new warranty, but I have not seen it yet. But renewing the warranty was fine. Everything went well. The rep I worked with was pleasant and professional.

The warranty on my car expired last year so, I went online to see who had the highest ratings and who has given the best deals and the best products. Endurance outshines everybody else in what they cover and they gave me a military discount. Their coverage is really good and their turnaround time. Also, I looked at their ratings and the reviews from different customers. The sign-up process was really good. The lady that I spoke with was very knowledgeable. She went over everything with me in detail and she got me set up and everything. Everything was handled very professional. I would highly recommend them over anybody else.

I just bought my vehicle and I looked it up online and Endurance had a real high rating. The sales rep was very nice and very helpful and the coverage is just what I wanted. I was happy with what they offered.

The sign up was no hassle. It was good.

They were very knowledgeable and helpful. They made the sign up process easy. They seem pretty good, and so far, I've been lucky. I haven't had to use them for anything, but I feel confident with them.

The Endurance rep was really nice. So far, just signing up and getting it on autopay, my experience has been excellent.

The rep that I talked to was very good in relating what Endurance had to offer and how we should go on it. The sign up process was painless. The coverage is really good. But we're still waiting for the booklet.

My wife and I had Endurance previously, and we didn't have issues with them. We've heard of other auto warranties, but we weren't really familiar with others. We were familiar with Endurance, and that was why we signed up for them again. The rep that we dealt with was cordial and polite. He seemed to be knowledgeable in what he was talking about, and he never said anything that we were concerned about. We asked a few questions during his pitch, but it was all good as far as we know. He answered all the questions that my wife and I had asked him, and we were satisfied. I would be more comfortable if it was slightly cheaper, but I'm still getting everything that I want. But overall, we're satisfied with the policy and the price.

I got an auto warranty for security purposes and went with Endurance because of the different services they provide. I was impressed with the sales rep being very knowledgeable and I'm satisfied with the level of coverage they had to offer.

Endurance seemed like they had good reviews and good commercials and I picked them. The sales rep was very friendly and polite. He waived all the fees and I just paid a down payment of $127. He didn't charge me any of the other additional fees that he said they usually charge people. But the coverage goes up to 106,000 miles and I've already got 66,000 miles on my truck so it's not very long that I'll be covered. I'm covered for four years, but I don't know if the 100,000 miles won't come before that. I was trying to make it cover me until four more years regardless. But I understand it's getting up there. I don't see a problem with it. It's always better to have more than less.

We got a letter from Endurance in the mail, and my husband said, “I think maybe this might be something we need to look into.” He doesn't buy into that kind of stuff so I thought, “You know what? He's serious.” So, we called and found out all the details, and that was how we decided to go ahead with it. I started the signup process, and it was fine.

Right now, Endurance has been okay. The signup process was fine. I was satisfied with it. They're quick and they help you out fast with the situation. They talk to you and explain everything to you. They make you understand the process and everything that's going on. The rep broke down my monthly payment to me. I was on the phone with him for about an hour, but I understood everything he was saying. So, that made it easier.

I was sorry that I got an auto warranty because it's so expensive. My car is in good shape with low mileage. I probably don't even need it. And it was never explained to me that I had a contract for four years. I thought I could cancel it any time. I did speak to somebody at Endurance last week and I am getting it reduced a little bit because they had a $300 offer advertised on Facebook that I never got. I'm just not sure I'm gonna keep it because my car is in good condition. It's garaged all the time and I have a low mileage. My son's a mechanic so he could fix it if I needed it fixed. I'll keep it for a while at least until I make that major decision.

I like my car covered at all times. I got advice from some dealers that Endurance is the better company that pays up. I signed up, and their reps were very informative. I'm just having a problem with them every month. My payment's supposed to come out of the bank account and every month they say they reject it. I have to call the bank and then I have to call them, then I have to call the bank, and it's a back and forth. In September and October, I've had to do that both times when the payment was due. They said they didn't know why it was happening, but they took my information again and I'm hoping it doesn't happen again in November.

Signing up with Endurance was so easy. So far, so good. The only thing is since I signed up, I keep getting surveys and I'm not okay with it. I keep getting emails about surveys and I'm now getting phone calls about surveys.

Biscard was awesome. He answered every question. He explained the policy that best suited my needs. He walked me through the sign-up / payment processes. He was very helpful and knowledgeable. Once I received my policy, I discussed it with the local Mazda dealership and they said they highly recommended Endurance and had never had any problems with your company. Thank Biscard for me for all his help.

I decided not to take Endurance, but Endurance is a good company. I've got a car with very light miles and I decided against it. I signed up and then canceled. The signup process was fine. I didn't have any issues. They were also fine with my decision to cancel and they have refunded it into my bank account.

My experience with Endurance all went well. Their customer service was good. They were friendly and they knew what they were doing. The coverage options were fine too.

I have spent more than $10,000 with Endurance, 3 vehicles and every claim denied. Never can get a call back. I haven't even been called to say claim denied. Truly a fraud. Wouldn't recommend. No one should be ignored after spending that amount of money. I called everyday and still never got to speak with a supervisor. I was told the same thing repeatedly, "due to millage, wear and tear, claim denied."

We needed to get an auto warranty and I talked to the guy who does my service, and he recommended Endurance. The Endurance rep I talked to did a good job. He explained the policy to me.

Do not waste your money on any aftermarket warranty especially this one. Think about this; can't stay in business paying out claims. Majority of claims are denied. The claim reps get creative with words to justify otherwise paying the repair. "You didn't maintain your car. You had a pre existing condition, no record of oil changes, da da da." These companies hire celebrities to sell you on buying a warranty. Think about this also...how many of these companies are still around from 4/5/6 years ago?! None!

I have a 2014 Cadillac that I got from my father that's got low miles on it. It's in very good condition but it has hit 50,000 now. Things are gonna start going wrong on them and they're not gonna be covered. I did some research on the various auto insurance policies out there and it was the general consensus that Endurance was the best one. I called them and spoke to a gentleman on the phone. He was very knowledgeable and was very proficient. He cut through to the chase and saved me some money on some usual fees. It was a pleasant experience. Endurance approved the program right away but it has a 30-day activation period, which is understandable. They didn’t say you had to take your car in to get it serviced but when I got the papers, I read that that is waived in the State of Georgia for whatever reason. It's a state law. I got my oil changed anyway. I take care of the car.

I have a car that's paid for and I wanted an extended warranty because it's like a car insurance if you have a wreck. My mother has Endurance and when she used them, she was taken care of without a hiccup. So, I decided to sign with them. I got a rep named Ulysses who didn't leave out any information. Even though I knew exactly what I wanted to do, I was still skeptical. But he reassured me and he gave me all the information I needed to continue with signing up. Afterwards, I was wondering whether the policy was going to be exactly like he said. He told me that everything he was telling me was in the contract and I could go over it. He said that if I didn't want to do it, I could cancel it within 30 days. He also said that if I had any questions, I could give him a call back.

I purchased a car at the end of December with the 2020 and it only had 18,000 miles on it. I wanted to get an extended warranty and I wanted something that was reasonable for payments a month. Someone referred Endurance then I signed with them. The process was easy and everything was in the contract.

My dad always told me that I should get an auto warranty. He had a car warranty which covered his issue the first time he had to use it and it saved him a lot of money. When I got my first new car and I passed the default warranty that came with it, I thought of getting a warranty on it as well. Endurance popped up quite a few times every time I was researching car warranties. I requested some information and when the guy called me, he went over all their stats, the percentage that they pay out, what they provide services-wise and what they cover. He was very quick to be able to respond. I had a lot of questions, and he was a nice gentleman - very knowledgeable, thorough and patient.

me to call if I had any questions but when I called and gave his name, the person said they had no idea who that was and they didn't know how I could contact that person. I felt a little betrayed, so that part of the process needs to be revised a little bit.

I decided to look into getting an auto warranty because my new truck only goes up to 36,000 in three years. And I drive a lot. I did some research and Endurance had good reviews. I signed up with them and the signup process was good.

My car is getting old and I asked my mechanic about one of the competitors but he told me to try Endurance. So, I got in touch with them and I got the full coverage. I’ve been with them for two months now and everything is cool. People should go for it.

The signup process at Endurance was easy. The rep I spoke with was knowledgeable. I'm very satisfied.

The customer service, the business, and what Endurance was offering were great. Also, it was reasonable with pricing every month. Their rep I signed up with was very nice and very informative. He explained everything.

It was easy to join Endurance. The process went smoothly. The reps were nice, too.

We bought a used truck and we asked the gentleman in the service department what he used for his extended warranty. He recommended Endurance. Signing up was easy. Any question my husband had for the rep, she was ready, willing, and able to answer to his satisfaction, so he decided that since it was recommended by the service department and since she was so friendly and knowledgeable, they would be the way to go. We were approved for five years, and the program activates after we put 1, 000 miles on the vehicle.

The Endurance rep I talked to was very good. He went through the different types of warranties that they had and told me that the coverage would start after a month or 1,000 miles. I would recommend them to a family member or a friend.

Endurance was better than any other auto warranty that I had come across. Signing up with them was really easy. Their website was laid out and very user-friendly. Their customer service reps were also very helpful when I called in.

Endurance has a really good track record. While I haven't had to use it, the coverage seems fine, so far. It's zero deductible, too. The rep I dealt with was really awesome on the phone. She was thorough and answered all my questions.

Don’t go with this company. They are very good at making their services sound amazing. They promise the world, but when it comes time to providing their service, you will have to fight tooth and nail to get it approved. First time I used it, they tried to switch my policy to make it look like it wasn’t covered. Of course I had the paperwork to prove them wrong, but it was a bunch of arguing. Wasted hours of my time calling them to prove it.

The price of the warranty with Endurance was reasonable and when I signed up, the person I talked to was helpful. I was satisfied with the process but I would have liked the paperwork to get to me more quickly. It took almost 30 days, and I wanted to look over it before the 30 days was over.

I had to take my car in to be fixed. It was still under warranty from bumper to bumper, but I started thinking there are other things that may start going wrong that won't be under the warranty of my car. I thought maybe I should get an extended warranty and when I was searching, I liked what Endurance offered and how much it was a month. I called them and signup was easy. The rep was very professional and friendly.

Agent advised me of my options and helped me to see how it was in my best interest to keep plan. Was very helpful, courteous and knowledgeable! I’m very happy with the service I received today and I don’t get to say that very often in this day and age.

This is the biggest scam. They sold me coverage on a salvage title but does not cover salvaged titles and for 2 years now I’ve been waiting on a refund check to be signed. And all they say is it’s in the process. Still 2 years later. This was a horrible experience.

Isaiah ** was great! He took his time and explained everything to me in terms that I understood. He made me feel comfortable with my payment that I was thinking it would go up. But instead is was cheaper. All in All he did a fantastic job

Excellent customer service and very professional. The agent help me to resolve my issues. He was very knowledgeable and patience with me in answering my questions. He took his time to explained everything to me to make sure I understand everything.

Knowing they have my back when mechanical problems accrue, lowers my stress. One less thing to worry about. Worth every penny of monthly fee. They have come through we several times in the last couple years. No engine or transmission repairs, but today's vehicles have an unbelievable number of mechanical parts that can and probably will fail.

I purchased an auto warranty from this company. On the front it was expressed to me how I would have such a high level of customer service and peace of mind. Here is when the nightmare began. My car quit on me on the highway during rush hour. Luckily someone was kind enough to take his car and push me off the highway. I reached out to Endurance for a tow. They transferred me to a third party. The tow call center did not have my information in their system. I then had to call Endurance again advising of my situation. Of course I was on the line for an hour then got message office is now closed. I called tow call center back, spoke with a manager, NOTHING! I recalled I have AAA. Called AAA. No problem with tow to my home.

If I could give this company a negative 10 review in stars I would. They are the worse company I've ever dealt with. After paying on my contract for almost a year I needed a transmission repair. They demanded a teardown twice (which you are on the hook for paying for if they don't approve the repair) of my transmission. Which my shop did and sent them pictures the first time and video the second time. They NEVER sent one of their inspectors out to look at my car and lied and said they did and had the nerve to use the pics and video that my shop sent them and claimed it was from their inspector.

Very bad company. I do not recommend anyone. I will share my experience of working with them. They fixed my car using parts and the car stood for about 50 days and did not solve the problem... more. They deceived me and did not give me my money for car rental, they are all professional scammers

I took my 2016 Suburban to my mechanic for its 150K service. He found my transfer case needed replacing. I called Endurance to confirm the replacement was covered. Customer Service told me it’s covered and instructed me to just ask my mechanic to file a claim and the work would be approved. After he filed claim, my mechanic called me to let me know Endurance wanted the last three service records for my car (customer service never told me to provide that when I first called) So I submitted my last three service records. My mechanic proceeded with the transfer case replacement. But after installation he was told an adjuster needed to come to his shop to inspect the failed transfer case. And after that adjuster came to his shop, the adjuster denied the claim because the new part was installed.

Do not fall for this hype! I would give 0 stars if I could. I was lied to when purchasing the product regarding the waiting period. I then waited the appropriate amount of time, and mileage, for repair, but was still not allowed to use the product! Endurance still charged me the full first month's premium, while refusing to allow the repair shop to charge them. Shame on you, Endurance, for unethical business practices!

Had the pleasure of working with two great account representatives the past 2 days. Jose really worked to find a plan within my budget & Courtney, went the extra mile today, to help me understand more about my contract & help me to see the value in having Endurance as my provider! Great team, & service!

I called your toll number because wanted to talk to a human!!! I am sorry don't have his name at my fingertips. Had great conversation, he explained perfectly & never rushed me. I was familiar with extended warranty & am very satisfied with my decision & actually hope I never have to use it...Thanks Kathy W.

The customer service representative Kavahnna was extremely knowledgeable and professional in her guidance with my contract questions. I'm definitely a satisfied and happy consumer and recommend ENDURANCE.

I'm a first time user of this Auto warranty and I'm sure it will serve my auto claims if needed prompt and efficiently. The price meets my budget and affordable. Customer service was very professional and to the point, explained every detail on how to file a claim if needed and whoever I need to get in touch with for future use.

Well to start off with they are helpful I give them that, But keep in mind they will pick a part any claim that is not worded correctly and they will deny it, with this said I would look somewhere else for coverage.

I didn't need a plan at the time but I had the agent to give me the quote for my car. He was just so polite and professional. He gave me a great plan price. I will definitely be giving him a call back in a few months.

My experience was great from start to finish... I did end up canceling within the 30 days but that had nothing to do with their customer service. Mr. ** was solid. He knew the ins and outs of everything, he spent an hour on the phone with me answering all my questions, in detail. He was patient when I needed to review other information and prior questions. Ms. ** cancelled my policy for me and she was just as great. She went through quite a few issues that I had and she too, was extremely informative. They both displayed the highest level of professionalism. Unfortunately, BLUF, there are other companies who are offering more coverage for less.... which says a lot because Endurance covers a lot. I will not any companies but you can get everything Endurance offers plus wheel AND tire coverage (aftermarket included) for around $1k less. Hopefully Endurance reads this and takes another look at their competitors because they're catching up.

Hugo the Customer Representative was very helpful explaining with details and the convenience of having the Endurance coverage for my car with so many miles. The monthly premium is affordable. I liked the fact that Endurance works directly with the KIA dealer and I don't have to look for any mechanic to fix my car when that time comes.

My truck is a 2018 and it didn't have any miles on there, but I always hear tales about transmissions and engines going out. If one thing goes wrong on the engine or transmission, it's going to be $6,000 to $10,000. So, I looked at buying a new truck. But when I started looking at the price of new trucks, they were 20,000 more than when I bought mine. So, I decided it was not the time to buy a new vehicle and instead, just buy an extended warranty. I signed up with Endurance and it went well.

Endurance Auto Warranty's rep was very personable, professional, courteous, and a good representative for the company. We had a good conversation. He worked me through the whole process. He was detailed. He was well-trained in how to present the product. He's not a newbie. The only true question that I had to ask at any point in the time was towards the end of when we were figuring out everything. Instead of him volunteering the information, I had to ask him, "What's this gonna actually cost me?" It should have been disclosed by him as part of the presentation and said, "What you can expect is that your overall cost should be this. You can either pay it all up front. You can break it down in the monthly payments. This is how we do the financing." I'm sure he would have got to it at some point, but I wanted to go and get the number out there so I knew what I was dealing with. Besides that, he did a wonderful job. We got it taken care of.

When I bought my car, Endurance Auto Warranty ran a special where it came with the price of the vehicle. Weeks before the extended warranty ran out, I had a problem on my car and Endurance acted upon it. They paid for it, took care of it, and I paid my part of it. That sold me right there because I had my doubt. I always use this one place here in Griffin since 1999. It's called Mr. Nobody and it's a mechanic shop. I called them one morning. My car made this horrible racket. They said, "I don't know what it is, but if you can limp it down here, then we can tell you." I got it down to the shop. The guy looked at it and said, "It's the air conditioning compressor gone out on it." I said, "It's fixing to be wintertime, so can we just bypass it and just not make it immobile right now?" because I had my doubts about the warranty.

I had Endurance with my previous car and they always fixed my car. They are very reliable. That is why I chose Endurance. When I called they are very knowledgeable. They have a great reputation too. If you you choose Endurance as a car warranty company, I know you will have a great experience with them.

Although this is the beginning of a relationship, it feels really good. I like how I am talked to and treated by the reps in customer service. They are respectful and attentative. When the time arise that I actually need my vehicle serviced and/or repaired. I hope that the same respect that I am receiving now, I will receive them as well.

I wish I could give this company negative stars. I spent 3 months and countless hours on the phone with this company trying to get them to uphold their contractual obligation to replace a covered component of my car. I was lied to countless times, yelled at on the phone, hung up on, and even had an employee swear at me. Yet the company insists that after review of my case they have done nothing wrong. I was given multiple different reasons as to why my claim was denied, none of which were consistent with the previous one, and they attempted to have me pay for an expensive diagnostic "tear down" of my engine (which they refused to pay for). Only after insisting that I pay for the tear down did they state that the results of the tear down would not change the outcome of the claim anyway.

I placed an online request for a quote for my vehicle. Within minutes of requesting the quote, I received a phone call from a representative from Endurance. He asked questions about my vehicle, so I asked him to speak to my husband. He explained everything and answered all of his questions. We signed with endurance and have received all the information we were told about.

I called Endurance, and I was happy with the gentleman that worked with me. He was there to help me. I asked if there were specific shops that I had to go to if I had a problem, and I found out that I can go wherever. I jotted everything down. It covers almost everything, which is a good thing. I haven't received the contract from them yet. I told them I couldn't download it because I don't have any way of printing out the contract because I have a cellphone, but I don't have a printer. They were supposed to put one in the mail to me, but I haven't gotten it yet. Other than that, I'm very happy with Endurance.

Don't get scammed as I did. Endurance agent wrote a 5-star warranty which cost me $153.15 per month. I met the month/miles requirement and they refused my claim. Also, they do not service their contracts as another party does. I spent an entire day on the phone with Endurance and contract servicer trying to resolve the issue without success. Meanwhile, my car sat at the dealership. These guys are hustlers.

I have a 12-year-old vehicle and I figured it'd be a good idea to have some insurance, in case something happens. Endurance seemed to be more reliable compared to other companies. The sign-up experience was simple, quick and easy. The rep I worked with was very helpful and knowledgeable.