Endurance Warranty Reviews
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About Endurance Warranty
Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.
Visit www.endurancewarranty.com- Six customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- No motorcycle or ATV coverage
- Some complaints of denied claims
Endurance Warranty Reviews
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- 4,957,941 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 13, 2025
Completely Disappointed – Claim Denied Due to "Lack of Service". I am beyond frustrated with my experience with Endurance Warranty. After submitting all the necessary documents, including repair invoices and maintenance records, my claim was denied because of “lack of service.” This is absolutely absurd! I followed their instructions to the letter and provided everything they asked for. To be told that my claim was denied due to some vague "lack of service" is just a poor excuse to avoid paying out. If this is how they treat their customers, I can’t trust them to honor any future claims. Customer service was no help whatsoever—they couldn't even give a clear explanation, and I was left feeling like I was being brushed off. It’s clear that their warranty isn’t worth the paper it’s written on. I would strongly advise against using Endurance Warranty. They’ll find any excuse to deny your claim.
Hi Michele. We apologize for the frustration you've faced with your claim denial and inadequate assistance from our customer service. It's troubling to hear that even after providing all necessary documentation, the explanation given did not meet your satisfaction. We are committed to upholding transparency and integrity in handling claims, and it seems we did not meet those standards in your case. Please contact feedback@endurancedirect.com, where our team can ensure a thorough evaluation of your situation. We strive for fairness in our processes and hope to restore some measure of trust. Thank you for informing us of your experience.
-The Endurance Team
Reviewed Aug. 13, 2025
Adrian, the manager, demonstrated exceptional patience and a grounded approach. He successfully de-escalated a situation where a client, initially intending to cancel their policy due to a misunderstanding, was dissuaded. This outcome was achieved despite my attempt to deflect responsibility onto the staff. The service provided was exemplary.
Hi Jordaine! Thank you for sharing such a wonderful review! We are happy to hear about Adrian's thoughtful approach in managing the situation and turning a misunderstanding into a positive outcome. Providing exceptional service is always our goal, and your acknowledgment means a lot. We look forward to continuing to offer you and our clients the best support possible.
-The Endurance Team
Reviewed Aug. 13, 2025
I was in and out in good time. I did have two very professional people assist me.. I did receive a refund right away. I also had a lovely conversation with your representative. She definitely needs a raise.
Hi Michael! Thank you for sharing your positive experience with us. We're happy to know that you were assisted promptly and enjoyed your interaction with our team. Your kind words about our representative are very much appreciated. If there’s anything more we can do to enhance your experience, please don't hesitate to reach out.
-The Endurance Team
Reviewed Aug. 13, 2025
Endurance always have excellent customer service. Today was no exception. I do not know the name of the representative, but she was knowledgeable, courteous, & resolved my issue quickly. Endurance is the best.
Hi John! Thank you for sharing your positive experience with our customer service today. We're happy to hear that the representative provided knowledgeable and courteous assistance, resolving your issue swiftly. We strive to ensure such exceptional experiences every time you interact with us. Your feedback is truly appreciated!
- The Endurance Team
Reviewed Aug. 13, 2025
Absolute do NOT use this company! They are nothing but legal scammers who had a team of lawyers beautifully word their contracts. They will say everything they can to avoid paying your claim! Buyer Beware!! My husband has battled with them extensively over transmission repairs that we finally had to pay the repair out of pocket and had another claim for engine repair but their craftily worded contracts get them out of paying the repairs!! Do not fall for their legal scams and smooth talking sales reps!
Hi Amy. We're sorry to hear about your frustrating experience and thank you for bringing these concerns to our attention. Resolving your claim while ensuring clarity in our processes are priorities to us. We strive to uphold fairness and transparency, and your feedback is critical in helping us achieve this aim.
To investigate your situation thoroughly and explore how we may rectify this for you, please reach out to our team at feedback@endurancedirect.com. We apologize for the inconvenience posed and promise to work diligently to properly address your complaint.
Thank you,The Endurance Team
Reviewed Aug. 12, 2025
I traded in my car and emailed Endurance to cancel. I received a document requiring the signature and stamp of a notary, along with car mileage which I emailed back to the person at Endurance who originally sent the form. I found this odd as in signing up no such form was required. The salesman accepted my mileage claim without proof. Payment is made to a separate company call Line 5. Line 5 continues to invoice after I had shown them proof of cancellation. The whole thing sounds a little sketchy and I would not recommend.
Hi Bob. Thank you for sharing your concerns with us. We apologize for the inconvenience you’ve experienced while attempting to cancel your service and the subsequent issues around billing with Line 5. We understand your frustration with the process you encountered, which didn’t align with your initial experience when signing up.
We are committed to addressing and investigating any discrepancies in our service processes to provide better experiences in the future. If you haven’t yet, please reach out to our team at feedback@endurancedirect.com so we can delve deeper into your cancellation details.
Your feedback is invaluable in guiding us towards service enhancements. Thank you for bringing this matter to our attention.
-The Endurance Team
Reviewed Aug. 12, 2025
I am very disappointed with this company. I tried to use my warranty to get my car repaired, but they refused to cover it. When my repair shop pushed for an explanation, they were told it was because my contract was “too new.” When I called the company for help, they were unwilling to assist. I requested a refund for the money I paid, but they said they would only give me a prorated amount. I asked why they wouldn’t cover anything, especially since this was the very first time I tried to use the warranty, and they still declined coverage. I’m not sure how other companies operate, but I will not use this one again. I strongly recommend looking at another company for coverage.
Hi Sid. We're sorry to hear about your experience and understand your frustrations with the situation. Your concerns about the explanation provided for denying coverage and the challenges faced in processing your request for a full refund are important to us. We are committed to ensuring our processes are transparent and fair while providing support when it’s needed most.
Please allow us to correct this situation by contacting our team at feedback@endurancedirect.com. We value your feedback and wish to address these issues comprehensively to make amends. Thank you for letting us know, and we aim to restore your trust in us.
Thank you,The Endurance Team
Reviewed Aug. 12, 2025
If they do pay, which is unlikely, they will not pay the shop the amount they are charging leaving you on the hook for the rest of the cost. The shop has now had my car for a month and they are still not wanting to pay.
Hi Claire. We're sincerely sorry to hear about the challenges you're facing with the repair payment process and the difficulties concerning your vehicle being with the shop for an extended period. It’s crucial for us that you receive the support and service we promise in these situations. To better assist you, please reach out at feedback@endurancedirect.com, and one of our representatives will work with you directly to explore possible solutions. Thank you for bringing this to our attention—we're here to help provide clarity and resolve.
Thank you,The Endurance Team
Reviewed Aug. 12, 2025
I do not recommend. They denied everything expensive they possibly could while authorizing a few of the small dollar items. Which left me with a non drivable auto with a bad transmission which now had a new ball joint. 🙄 The lady that processed my cancelation was nice, the only pleasant experience that I've had with this company.
Hi Philip. We're sorry to hear about your experience with us and understand your frustration regarding coverage denials. It's concerning for us as well when our service doesn't meet expectations. We're pleased to hear positive feedback regarding your cancellation experience at least. To better assist with current issues, please reach out directly to our support team at feedback@endurancedirect.com so we can investigate and address any inconsistencies surrounding your claims. Your feedback is vital in enhancing our processes. We truly appreciate your patience and are dedicated to ensuring that any dissatisfaction is resolved promptly. Thank you for sharing your perspective; it helps us strive for better craftsmanship and customer service.
-The Endurance Team
Reviewed Aug. 11, 2025
Put in a claim through my car dealership. Got a call the same day they required past invoices on my car from last year. Was confused but sent anyways. Was told once the adjuster came out I would hear back within 24 to 48 hour that was on a Monday. I heard back from them that Thursday to only require that they strip down my engine and drain the oil without approving my claim cause if it's the valve I would be required to COVER THE COST! BUYER BEWARE.
Hi Rosan. Thank you for bringing this to our attention. We understand your frustration, especially concerning the time and additional requirements involved with your claim. We’re sorry for any confusion caused during the process, and it’s important to us that your concerns are addressed. Please contact our customer services team at feedback@endurancedirect.com, and we will do our best to resolve these issues and assist you with your claim process properly.
Thank you,The Endurance Team
Reviewed Aug. 11, 2025
I received support from Karolina **. She's the manager who handles my account. She's an excellent person, very helpful, kind, empathetic, and efficient at her job. I would definitely contact this company again through her.
Hi Sergio! Thank you for your wonderful review. We’re thrilled to hear about your positive experience with Karolina. It’s great to know she provided such efficient and empathetic support. We're proud to have her on our team and are always here whenever you need us. We appreciate your kind words and look forward to serving you in the future!
- The Endurance Team
Reviewed Aug. 11, 2025
I purchased an Endurance car warranty thinking it would give me peace of mind. Instead, it’s been nothing but frustration. Every time I’ve needed assistance, I’ve been placed on hold for over 30 minutes, sometimes much longer. When I finally get through, the customer service representatives are curt, unhelpful, and sometimes outright rude. When it comes to approving repairs, they seem to find every possible excuse to deny coverage, no matter how clearly the repair should be covered under the contract. It feels like their process is designed to delay, frustrate, and ultimately avoid paying for legitimate claims. I’ve wasted hours on the phone and still ended up paying out-of-pocket for repairs I believed were covered. Save yourself the headache — I would not recommend Endurance to anyone.
Hi Bala. Thank you for sharing your candid feedback with us. We sincerely apologize for the frustrating experience you've had with Endurance. From prolonged hold times to negative encounters with customer service, it is evident that our service did not live up to your or our expectations. Denying your repair claims and leaving you to pay out-of-pocket when covered repairs should have been addressed sounds particularly troubling.
To ensure we resolve these issues and repair the trust impacted by these experiences, we urge you to get in touch with us directly at feedback@endurancedirect.com. We are committed to thoroughly investigating your concerns and taking substantial steps towards making the necessary improvements.
We appreciate your patience and the chance to handle this better. Your insight is invaluable, helping us avoid such situations in the future and improve for our clients.
Thank you,The Endurance Team
Reviewed Aug. 10, 2025
We talked to the first Endurance representative. I wanted to make sure all the big things were going to be covered, electronics and air conditioning. He told us that it would cover all that, but it was our responsibility to read the warranty. So, I read the warranty. And sure enough, it does not cover those things. I called back and said, “Look, when we discussed this with the rep before, he told us that it would. And if you don't have a warranty that does cover these things, then I don't want the warranty. I need to cancel it.”
The next representative said, “No. We absolutely have a warranty that will cover those things. It's a little more money.” I'm fine with that. I just wanted it to cover what I needed it to cover. Endurance Advantage Prime is the name of the coverage. This one covers 100,000 miles versus 48,000 miles, which is actually even more what I wanted. So, I'm happy to pay a little more for the warranty. The rep said there's a 30-day wait period. And that started over since we changed policies.
Aside from the initial payment, we haven't made a payment yet. I wasn't particularly hopping up and down over the processing fee, but everybody's got their fees. I probably would have liked it better if I could have paid the processing fee after I decided whether I wanted to keep the warranty or not. That's only fair.
Twice I’ve used a warranty that I bought from the dealership. I've never gone out and sought one outside the dealership. This will be my first time. But since we decided to keep the car longer term, I felt like we needed to get a warranty on it, because the other one had just run out prior.
Hi Kimberly! Thank you for taking the time to share your experience with us! We appreciate your feedback regarding your initial sign-up process and the guidance you received from our representative. It's wonderful to know that the Endurance Advantage Prime plan fits your needs perfectly, extending reliable coverage up to 100,000 miles.
We understand the slight inconvenience that accompanied the transition between plans due to the waiting period reset, and we're glad our team could assist you efficiently in finding a suitable solution. We're always working towards improving our processes and making your journey with us as seamless as possible.
Thank you for your perseverance, and your insights regarding clarity and choosing the right plan are invaluable to us. Rest assured, we will strive to ensure continued satisfaction with our service and appreciate the confidence you have shown in Endurance. Should you require any more assistance or have questions in the future, please don’t hesitate to reach out to our dedicated support team.
We look forward to continue serving you!
Sincerely,The Endurance Team
Reviewed Aug. 8, 2025
I have good coverage from Endurance Auto Warranty. I had to pay a certain amount per month. I haven’t had any issues. Then my transmission went out. I thought it was going to be a warranty fix or recall fix. I called them and cancelled the plan because it wasn’t covered. It was out-of-pocket, and I paid for that. The only thing I was disappointed in was their price didn’t come down when there was a new $8,000 transmission in it with a 100,000-mile warranty on it. There was no discount, even though it was a high-ticket item. That’s my only gripe with them.
Hi Bill! Thank you for sharing your thoughts with us! We appreciate your positive feedback about our plan selection and signup process. We're sorry to hear about your experience with the transmission, and although a price adjustment wasn’t feasible in your situation, we appreciate your understanding. Remember, our customer support team is here for any queries you might have, no matter how trivial they may seem. We're happy that your initial experiences with customer service have been satisfactory, and we're here to ensure that does not change. Thank you for choosing Endurance, and feel free to reach out anytime.
- The Endurance Team
Reviewed Aug. 8, 2025
I called to cancel our warranty because my husband was recently diagnosed with dementia and is not allowed to drive, the vehicle will be sold. The customer service agent was snide and sarcastic and insisted I keep or transfer the warranty. I explained again that my husband, the owner of the vehicle, has been diagnosed with dementia and cannot drive and I am on unpaid FMLA to care for him and need to cut expenses. He continued to insist I keep or transfer the warranty. When I refused, he insisted he speak to my husband who I explained again had dementia. He insisted he could not cancel without speaking to my husband. I put the call on speaker and told my husband that the agent wanted to speak to him about cancelling the warranty. This agent actually said to my husband - “You want to cancel because you have dementia?”
My husband was upset as he does not understand what is happening to him. My husband confirmed the cancellation request and I took the phone back. The agent then again insisted I keep or transfer the warranty, speaking down to me the entire time. I stood firm and he said he would email the cancellation form and wanted me to disconnect. I insisted on waiting for the form and then received it. The form requires a notary - when I signed up for the warranty, I was told that cancellation for any reason was “easy”. The behavior of this agent was absolutely reprehensible and made a devastating time in our lives even worse. Endurance should be ashamed.
Thank you for reaching out to us, and we sincerely apologize for the distress and frustration you encountered during the cancellation process. We strive to provide compassionate and respectful interactions, and it appears that we fell short in this instance. We understand the difficulties you’re facing and want to make things right.
Regarding the need to speak with your husband, I regret the rigidity in dealing with your difficult situation. For the requirement of a notary—we have taken your feedback to heart as we continually reassess our cancellation processes to ensure they are as seamless as possible, in line with the ease we aim to provide.
Please contact our customer support team directly, and we will work urgently to make sure your cancellation request is fully respected going forward. Once again, we offer our apologies and gratitude for your feedback to prevent similar experiences in the future.
-The Endurance Team
Reviewed Aug. 8, 2025
Called for the best policy on 04/21/2025 that not only took care of break downs put preventive maintenance as well. Received my policy only to find policy did cover preventive maintenance. Called back on 05/05/2025 and asked for a refund. It took them a couple of weeks for them to email the cancelation form. Now I'm told I'm out of the 30 window. This company is full of Shit!
Bob, we're truly sorry to hear about your frustrating experience. We aim to provide transparent and straightforward services, and it seems like we missed the mark. Please know that ensuring your satisfaction is our priority, and we're here to help sort this out. Please contact our customer support team directly so we can assist in assessing this issue promptly. Thank you for your patience and for giving us a chance to resolve this.
-The Endurance Team
Reviewed Aug. 8, 2025
Endurance sold me a warranty policy in September 2024. I filed a claim June 26, 2025. My car needed an engine. They said they wanted my service records. I provided the service record two invoices was handwritten. The shop I use does not use the computer, they denied my claim and refused to fix my car. Stay away from Endurance, the liars and cheats
Hi Raymond. Thank you for sharing your experience with us, and I'm truly sorry to learn about your claim denial and frustration regarding the submission of your service records. It's important for us to ensure transparency and consistency in our service, and your situation does not reflect the standard we aspire to uphold. I'd like to have your experience investigated more thoroughly so we can work towards resolving the issue. Please reach out directly to feedback@endurancedirect.com, and our team will take immediate steps to address your considerations. Thank you again for your feedback, which greatly contributes to improving our services and relationships.
Sincerely,The Endurance Team
Reviewed Aug. 8, 2025
Paid off my $5000 policy & had 2 years remaining in coverage. Found out I only had $432 left in a policy I only spent $2800 in claims. Canceled the coverage & was denied any refund. Not even the $432.
Jonathon, we regret to hear about your recent experience and understand the frustration associated with the issue. With payments made on your policy and expecting coverage remaining, this should not have resulted in such an outcome. We sincerely apologize for any oversight regarding the refund processes. Please consider reaching out at feedback@endurancedirect.com as this would allow us to look into your account history and evaluate this situation more thoroughly. Your feedback is crucial to us, and we aim for clarity and satisfactory resolutions whenever challenges occur. Our hope is to provide the resolution this matter deserves.
Thank you,The Endurance Team
Reviewed Aug. 8, 2025
They said that Endurance is number, and a friend recommend them to me as well. I just signed up with them and have no complaints. The price was fair. It was great.
Hi Renee! We're thrilled you chose Endurance based on your friend's recommendation and are happy to hear you've had such a great experience with us. It's fantastic to learn that the sign-up process went smoothly and our customer service team lived up to their reputation. We're also glad that you found the value of our coverage appreciating. Please don't hesitate to reach out if you have any questions or need further assistance. Welcome to the Endurance family!
- The Endurance Team
Reviewed Aug. 8, 2025
The sign-up process was easy. The representative took care of it by asking me questions, and I answered them. Making payments for the coverage is easy, and I do it over the internet. Their website is easy to maneuver.
Hi Victor! We're thrilled to hear that your transition to our coverage was smooth and met your expectations! Our team takes pride in making the sign-up process as straightforward as possible, and it's great to know that you found it effortless. We're glad the online payment and website navigation met your needs as well. Thank you for choosing Endurance, and we hope you enjoy the peace of mind your plan offers both at home and on the road. If you ever have any questions or need assistance, please reach out to us.
- The Endurance Team
Reviewed Aug. 8, 2025
I just ran into a problem with the previous company that I had, they didn't hold up to their word. And I wanted to find someone who would honor their word and do what they say. And my brother referred me to Endurance. He said a lot of good things.
I’d tell others that they are a great company. I've had nothing but good reviews about them, and I haven't had any trouble yet.
Hi Winifred! Thank you for sharing your positive experience with Endurance. We're happy to hear that the sign-up process was smooth and met your expectations. It's reassuring to know we've lived up to the positive reputation that led you to choose us. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure you have a continued successful experience.
- The Endurance Team
Reviewed Aug. 7, 2025
I just got Endurance, and I haven’t done anything with it. I did it all online, and it was pretty easy. I got the best that they would give me. It pretty much covered everything that I felt like that I needed to be covered on.
The number of months that’s on it is too few for what I’m paying for. My thoughts were, it ought to be more than that.
All my vehicles are paid for. I’m retired, and I’m on a fixed income. I do part-time work. And that’s what I’m doing now. I didn’t wanna have unexpected expenses come up on them.
I liked everything about Endurance. And I just felt like it was right for me. It takes a lot to make me do something, because I have been debating and researching it for months, and looking at it over and over ]again. And then found out and said, now is the time to do it.
Hi James! Thank you for choosing Endurance for your coverage needs, and for taking the time to share your experience. We're pleased to hear that you found the online sign-up process easy and accommodating, ensuring peace of mind should unexpected expenses arise.
At Endurance, we understand the importance of balancing coverage options against cost, and we continuously strive to offer plans that meet our customers' needs effectively. Should you have any specific questions about the duration and details of your coverage plan, please don't hesitate to reach out. We're here to help clarify anything.
Your trust is greatly valued, and if there is anything more we can do to enhance your service experience or address any concerns you may have, please let us know. We're committed to providing comprehensive coverage and excellent service.
Thank you,The Endurance Team
Reviewed Aug. 7, 2025
This place is a rip off. I canceled my policy a month later they charged me for a vehicle I no longer have. When I reached back out to endurance day told me that they could not refund me my monthly payment and I told him I would put a stop payment on it and it said go ahead we’ll run the recording for whoever the stop payment is for, and we’ll still get our money Victor Herrera is one of the customer service agents for them. He’s horrible… and acts like it’s a game to them they are just taking money out of accounts that have canceled the service. Then they have the audacity to speak to people that way and they’re supposed to be a company customer service agents.
Ani, thank you for bringing this matter to our attention, and we understand your concern regarding the billing of a prematurely canceled policy. We apologize for the distress this incorrect charge has caused you, and for any unsatisfactory experience with our service team.
Resolving issues that affect our clients is of utmost importance to us. We encourage you to contact us directly at feedback@endurancedirect.com to engage with one of our customer specialists. This allows us to thoroughly understand the specifics of your account and provide you with a resolution as quickly as possible.
Thank you for your patience,The Endurance Team
Reviewed Aug. 7, 2025
Although Endurance acknowledged that my $4600 transfer case damage was covered under the policy they refused to pay claiming my odometer was inaccurate even though they were provided a sworn affidavit by a dealership stating it was accurate. Stay away from Endurance!
Hi John. We apologize for the frustration you've encountered regarding your claim and the odometer reading dispute. It's troublesome to hear that required documentation was not considered as expected. Your experience clearly did not align with the standards we strive to uphold. We encourage you to reach out directly to us at feedback@endurancedirect.com, so we can take immediate steps towards investigating your account further and addressing your concern. Thank you for allowing us this opportunity to make amends—rest assured, we aim for a satisfactory resolution.
Thank you,The Endurance Team
Reviewed Aug. 7, 2025
I love Endurance, very loyal and easy to do business with. The manager was great in helping me and very knowledgeable. I will definitely recommend to family and friends, the prices and coverages are good and don't have to worry about break downs.
Hi Sean! Thank you for sharing your delightful experience! We're thrilled to know that our manager could provide helpful and knowledgeable assistance. It's great to hear you are pleased with our pricing and coverage. We're honored by your loyalty and excited to welcome your friends and family in the future. If you need any assistance, please feel free to reach out. Wishing you worry-free travels!
- The Endurance Team
Reviewed Aug. 7, 2025
I was trying to find a warranty for my car, so I talked to a guy from Endurance. He tried to find me a good price based on the mileage on my car. It also sounded good that they would fix many of the things on my car. The overall package I got was pretty good, and it’s cheaper than the one I already had.
Hi Lois! Thank you so much for sharing your experience with Endurance! We’re thrilled to hear that our competitive pricing and comprehensive coverage plan have met your expectations. It's great to know that our customer service team was able to assist you effectively during the sign-up process, providing helpful advice tailored to your needs. Your satisfaction and trust in our service truly matter to us. We're happy that you received your plan promptly and look forward to continuing to serve you with excellence. If you ever need further assistance, please feel free to reach out anytime.
- The Endurance Team
Reviewed Aug. 7, 2025
Ms. Roneisha ** thank you for your outstanding customer service 😊. Ms. Roneisha answered the phone & told me her name & ask me how could she help me, he help me & at the end of the conversation 😀 Ms. Roneisha told me have a good day 😊. But I had to call back because I forgot to ask her how to she spell her name & Mr. ** answered the phone & gave me the correct spelling of her name. Great looking out Mr. **!!!! Very Happy Customer 😊 😃 😀 😄, Have A Great Day. Keep Up The Good Work. :)
Hi Robin! It's wonderful to hear about your outstanding experience with our team members! Their dedication to delivering exceptional service is heartening, and we're happy they made your day memorable. Thank you for your kind words and supportive encouragement. Have a fantastic day, and we're always here for any further assistance you may need!
- The Endurance Team
Reviewed Aug. 7, 2025
My car was getting older and I no longer had a warranty. Endurance people were good. The registration process was easy.
Hi Rachel! Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the sales representative was attentive and made the process stress-free for you, as well as providing workable pricing options. We're happy you found our communication seamless and rated your experience so highly. We truly value your positive feedback and hope others find the same excellent support. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Welcome to the Endurance family!
- The Endurance Team
Reviewed Aug. 7, 2025
My current manufacturer warranty expired. The sales representative from Endurance was good. Everything was very professionally presented.
Hi Kerchia! Thank you so much for taking the time to share your experience with us. We are thrilled to know that our team could provide you with professionalism and clarity during the entire sign-up process. It's wonderful to hear that you've found the experience straightforward and pleasant. Your recommendation means a lot to us! If you need any further assistance, please feel free to reach out anytime.
- The Endurance Team
Reviewed Aug. 7, 2025
My warranty ran out, so I thought it was time to get another warranty. It was easy signing up for Endurance. Their website is pretty good, and it’s easy to get around. The representative I spoke to was knowledgeable of their product. I went for a full coverage, but I haven’t had a claim yet.
Hi Robert! Thank you so much for sharing your positive experience with Endurance! We're thrilled to hear that our exceptional customer service, alongside our user-friendly services like our website and app, have met your expectations. It's great to know you found the value to be reasonable as well. We truly appreciate your recommendation and look forward to continuing to serve your auto protection needs. If you have any further questions or require assistance, please don't hesitate to reach out to us anytime.
- The Endurance Team
Reviewed Aug. 7, 2025
Signing up was okay, but I was gonna cancel my Endurance warranty. It’s nothing that Endurance did. My friend is a mechanic, and he said he’s willing to fix everything that goes wrong on my vehicle.
The representative charged $142 and then said the $29 was waived, but he went and charged my card for $29. It’s on my debit card and was not refunded. I went and signed up my other car, but he never charged the $29 for it.
Thank you for sharing your experience with us. We're glad to hear the sign-up process was straightforward, though we are sorry for the inconvenience you faced regarding unexpected charges. Rest assured, understanding and resolving billing discrepancies is a priority for us.
We're committed to enhancing your experience, please contact our Customer Service Team at feedback@endurancedirect.com or call to examine your account. We appreciate your patience and hope to promptly address your concerns.
Thank you,The Endurance Team
Reviewed Aug. 7, 2025
I've had CarShield for some time, and I actually looked at CarShield and I looked at Endurance. I went to the website, and then they asked for my email address. I gave them that and they contacted me. The rep and I talked for almost 45 minutes. The experience was good. I got the Superior plan. I would tell friends and family that Endurance is good. As a matter of fact, I still have one car with CarShield, and I'm really looking at changing.
Hi David! Thank you so much for sharing your experience with Endurance! We're thrilled to hear that Brooke provided exemplary service and assisted you in choosing the Superior coverage. It's wonderful that our pricing and value exceeded expectations. Additionally, we're pleased to know that our website's user experience was smooth and seamless for you. Your recommendation speaks volumes about the quality we strive to deliver. Should you ever have more feedback or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way. Welcome to the Endurance family!
- The Endurance Team
Reviewed Aug. 7, 2025
Endurance sent an offer through my email, so I called them up and the sales rep was very polite and to-the-point, and he was able to provide me with the coverage I needed. And I thought the price was fair, so I signed up with Endurance.
Hi Randall! Thank you for sharing your experience! We're happy to hear that our team provided you with prompt and polite service during your sign-up and that getting coverage met your expectations with ease. Enjoy the rest of your journey with us, and should you explore our online services, we hope they surpass your expectations just as much. If you need any assistance, please feel free to reach out.
- The Endurance Team
Reviewed Aug. 7, 2025
A guy called me and sold Endurance to me. He was very professional. He gave me all the details and he expressed everything. He was very nice and professional, and that means a lot to me. Everything went fine. The cost was great because Endurance offered everything that I already had, but it was a little bit cheaper. I'm glad I have them.
Hi Bruce! Thank you for choosing Endurance for your vehicle coverage needs. We're thrilled to hear that our team's professionalism and detailed explanation stood out during your comparison of providers. We strive to not only provide valuable coverage options but also offer competitive pricing, and we're happy it resonated with you. If you need any assistance in the future, please just reach out. Enjoy peace of mind on the road!
- The Endurance Team
Reviewed Aug. 7, 2025
I recently bought my dream car, a Dodge Challenger, and I wanted it to be covered in case something happened to it, like maintenance-wise. I spoke with several car dealerships along the journey of getting my dream car about the auto warranties that I had seen advertised. Endurance was always the one that they recommended.
I spoke with someone from Endurance and he was super helpful. He explained that I'd be getting my email and went over the policy. I did everything in one phone call. It was about 20 minutes long. It was awesome. The person I spoke with also told me to download their app. That is easy to use. It has maybe three or four buttons that you really need to look at. It's super simple and not overcomplicated. You don't have to go into a tab in the app to get to another tab to get to something. You click it and you see what you got.
Endurance was a little bit more than another competitor, but the co-pay was lower. With the other one, it was $250 or $300. But the price per month was $30 less. Endurance also required one month and 1000 miles. The other one was 45 days but 500 miles. They had different criteria for you to file your first claim. But it's fine. I just wanna make sure my car's taken care of. I baby my car. I'm already hitting my one month, but I still have 500 miles to go. I'm getting my sister and probably my brother-in-law signed up with Endurance. I recommend them to everybody. I would say, "You're getting a car? How many miles does it have? Go ahead and get Endurance.
Hi Alex! Thank you so much for your positive feedback! We're happy to know that you had a fantastic experience setting up your coverage and that our representative was able to assist you so efficiently. It's wonderful to hear that you find our pricing and co-pay to be valuable and appreciate our user-friendly app. We're thrilled that Endurance met your coverage needs for your Dodge Challenger, allowing for peace of mind. We look forward to continually providing you with excellent service and are always here should you need further assistance.
- The Endurance Team
Reviewed Aug. 7, 2025
I like the commercials of Endurance. The guy who set me up with it was very good. He was very helpful and very knowledgeable. He took care of everything. I’d tell anyone to go with Endurance, it was very easy.
Hi Michael! Thank you for sharing your positive experience with Endurance Auto Warranty! We are thrilled to hear that our commercials caught your attention and that our representative exceeded your expectations during the sign-up process. It's wonderful to know you found the process simple and informative. We greatly appreciate your recommendations and hope to continue providing you with excellent service. If you ever have any questions, please feel free to reach out to us.
- The Endurance Team
Reviewed Aug. 7, 2025
I have an old car and I saw Endurance on the internet and chose them because they were one of the better ones. I signed up over the phone, and the rep was kind and amazing. He was thorough. He was very knowledgeable and told me everything I needed to know. I was surprised how little the price was.
Hi Janice! We're thrilled to hear that your interaction with us was both enjoyable and informative. Our team is committed to providing exceptional support, and it’s wonderful to know we met these expectations during your sign-up experience. We appreciate your vote of confidence and are glad to hear that the mobile app is working well for you. If you ever have questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Endurance!
- The Endurance Team
Reviewed Aug. 7, 2025
My car isn’t new and it isn't old, and I needed an auto warranty 'cause the parts for that car are expensive. I heard about Endurance on social media. They got me to sign up for it and I committed to it. I'm going on my fourth month next month and my monthly payment is $200.
Hi Delana! Thank you for your positive feedback! We're thrilled to hear that the guidance you received during the sign-up process met your expectations. It's great to know that email communication worked well for you, and we appreciate your kind words about your experience so far. Should any concerns arise as you continue with us, especially with assistance on your Mini Cooper, please feel free to reach out—our team is dedicated to supporting you. We're looking forward to continuing to serve you.
- The Endurance Team
Reviewed Aug. 7, 2025
I've been considering an auto warranty for some time now, so I just said I was gonna do it. I went online and looked and Endurance was one of the highest rated ones. I chose them and the guy I spoke to was very good. I was pleased with the price, as well. I was afraid it was gonna be a lot more and I couldn't afford it, but it was reasonable.
Hi Lille! Thank you for sharing your experience with Endurance! It’s great to hear that our sign-up process was smooth and simple for you, and we’re happy to learn that our coverage offered you an affordable option fitting your budget. Your kind recommendation to friends means a lot to us. If you need any assistance or have more questions as you review your plans, please don't hesitate to reach out. Welcome to the Endurance family!
- The Endurance Team
Reviewed Aug. 7, 2025
The manufacturer warranty on my car was over, so I decided to get Endurance. They had the best rating that I could find,and the sales rep that I spoke to was awesome.
Hi Christine! Thank you for choosing Endurance and for sharing your wonderful experience with our team! We’re thrilled to hear that our representative provided such excellent service and helped you find the right pricing option. If you have any further questions or need assistance, please feel free to reach out. We’re here for you!
- The Endurance Team
Reviewed Aug. 7, 2025
I just bought a vehicle that the warranty was running out and I wanted it covered because of how much repairs are nowadays. I researched three companies and the deciding factor was the cost. The guy that I dealt with, Joe, was very polite and informative. It's not in effect yet, but hopefully, whenever I go to file a claim, it's as good as it was when they sold it to me.
Hi Bryan! Thank you for sharing your experience with us! We're thrilled that Joe was able to assist you smoothly with the sign-up process and that the cost was a positive factor in your decision. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you. We're dedicated to ensuring your coverage remains satisfactory and hope the service meets your expectations throughout your five-year coverage. If questions arise, please don't hesitate to reach out!
Thanks for recommending us too!
- The Endurance Team
Reviewed Aug. 7, 2025
This is my first time ever with Endurance. I got a full coverage with them. The representative explained everything very well. When I asked a question, he knew it right off the bat. He was good. I can’t say anything bad about it. Signing up was the best experience. Plus, the price is reasonable, so that was a good thing.
Hi Annie! Thank you for sharing your wonderful experience with Endurance! We're thrilled to know that our representative was able to assist you comprehensively and instill confidence in your coverage decision. It's also great to hear that both our pricing and website met your needs effectively. Should you have any more questions or need further assistance, we're just a phone call away. We look forward to serving you and truly appreciate your recommendation to others.
- The Endurance Team
Reviewed Aug. 7, 2025
Signing up with Endurance was the simplest thing I ever did. It was a very pleasant experience of doing something I don't really like to do. My daughter recently signed up for it too. I got an app and there was a little thing on it in there. I did it all on the phone. The rep I spoke to was extremely nice and helpful. The only thing that took so long is I had to walk out to the car and get the exact mileage on it. Everything else was easy-peasy. I’ve been so happy with it.
Thank you for sharing your experience! We're thrilled to hear that the Endurance sign-up was a smooth and pleasant process for you. It's wonderful that our customer representative contributed to a seamless and enjoyable experience. We greatly appreciate your glowing 5-star review, and your advocacy means the world to us. We're so happy that your daughter has chosen to join us as well. If you need any further assistance, we're here for you any time.
- The Endurance Team
Reviewed Aug. 7, 2025
I chose Endurance over other companies because of price versus coverage. The signup experience was very nice and easy, and the representative was polite and professional.
Hi Linda! We’re thrilled to hear about your positive experience with Endurance! We’re glad the pricing met your expectations and that you found our sign-up process smooth and professional. Your willingness to recommend us is appreciated. If you ever have further questions or need assistance, our team is here to help. Thank you for choosing Endurance!
- The Endurance Team
Reviewed Aug. 7, 2025
I just signed up with Endurance last week, and it was horrible. I filed a claim because I needed my car to be fixed right away, and they told me that I had to wait 30 days before they would cover the car. I didn’t know that because I never receive a contract, it was supposed to be sent to my email, but I never got anything. I called and asked if they could make an expectation, and they said they couldn't. So I told them to just cancel my account. I wouldn’t recommend Endurance.
Francesco, we appreciate you taking the time to share your detailed feedback. We're truly sorry to hear about the difficulties you experienced during the sign-up process and the challenges in obtaining your documents. It's crucial for us that our customers feel well-informed and confident about their coverage with us. We're here to address these miscommunications and resolve your cancellation concerns.
Should you reconsider engaging with us, our goal is to provide a smoother experience and better meet your expectations, especially regarding clarity of terms as crucial as coverage beginning dates. Please feel free to contact our customer service team for further assistance. Thank you again for your feedback, and we apologize for any distress this situation may have caused.
- The Endurance Team
Reviewed Aug. 7, 2025
My truck went out of warranty, so I decided to sign up with Endurance because their rating is better than CarShield. It was easy to sign up, but since signing up, I haven’t received any information from them, other than the documentation they sent via email. I know that the program begins after 1,000 miles, but I would like to know when the actual coverage begins
Hi John. Thank you for sharing your feedback with us. We're delighted to hear the sign-up process was convenient for you. We apologize for any lack of clarity regarding your coverage start date and necessary details for making claims. To address these concerns, we recommend contacting our Customer Experience Team, who will be more than happy to provide you with the specific information you need. We appreciate your patience and look forward to ensuring that your experience with Endurance meets your expectations.
Should you have any more questions or need further assistance, please don't hesitate to reach out.
- The Endurance Team
Reviewed Aug. 7, 2025
The warranty on my GMC pickup truck was about a few hundred miles from the warranty going out. So, that was when I decided to sign up with Endurance. The representative made it easy, and I told him he could sell anything. And the signup process was no hassle.
Hi David! We are thrilled to hear about your positive experience with Endurance and are happy that our representative made the sign-up process straightforward and enjoyable for you. It's wonderful that you feel assured with your new coverage. If you have any questions about the policy terms or in general, please feel free to reach out to us. We're here to help and ensure you continue to have peace of mind with your coverage. Thank you for recommending Endurance—as we strive to offer seamless, reliable coverage for our customers.
- The Endurance Team
Reviewed Aug. 7, 2025
I just signed up with Endurance and the sales representative was wonderful.
Hi Mary! We truly appreciate your positive feedback and are happy to hear about your great experience during the sign-up process. It’s wonderful to know that our representative was able to assist you effectively and provide thorough responses to your questions. We look forward to continuing to meet and exceed your expectations as a valued customer.
- The Endurance Team
Reviewed Aug. 6, 2025
The warranty I had prior was too high, and they didn't honor their word, so I got ripped off. My brother-in-law Arthur told me they have Endurance and how they like it. Then I saw a commercial on television, so I thought I would check it out. The representative was very patient while I educated my husband about it, and she took her time.
Hi Lolettia! Thank you so much for your thoughtful review! We're thrilled to hear that your transition to Endurance went smoothly and that our sales representative provided you with such outstanding service. It's great to know that they offered the professionalism and patience you appreciated throughout the process. We're grateful for the opportunity to offer peace of mind and support your needs every step of the way. Should you ever need assistance, we're here for you anytime!
- The Endurance Team
Reviewed Aug. 6, 2025
I had seen an ad and was more interested in just the information, so I followed through with Endurance. The agent called and asked me questions, and I answered them. She gave me what I thought sounded like a good deal and was able to explain the benefits of having the warranty. It was a simple process signing up.
Hi Richard! Thank you for such a thoughtful review! We're thrilled to hear you had a smooth and informative sign-up process with us. Providing excellent customer service is our top priority, and we're glad you found the benefits and pricing attractive. Your confidence in recommending our services is greatly appreciated. If you ever need assistance, please feel free to reach out. We're always here to help!
- The Endurance Team
Reviewed Aug. 6, 2025
We got Endurance before on our truck through our dealership. We’ve had several claims, and filing them was a pain. Every time there’s a problem with the truck, there seemed to be a process if they could cover it or not. When the dealership looked at it, the description never matched because Endurance recorded the issue incorrectly. That always seemed to be a problem until they figured out what they were doing. Now, I have a new vehicle, the Traverse, and I also took an extended warranty on that.
Hi David. We appreciate hearing about your experience with Endurance and understand the initial frustrations you encountered when filing claims. It is heartening to learn that despite them, the improvements we've made impacted your decision to reconsider our services for your new vehicles. Hearing that you'd recommend us after experiencing recent positive changes is invaluable encouragement for our continued efforts to enhance service quality. Should you ever need assistance in the future, please don't hesitate to connect with our support team—we're here to help ensure everything is as smooth as possible. Thank you for your thoughtful feedback and for choosing Endurance!
- The Endurance Team
Reviewed Aug. 6, 2025
The warranty I had on my car was expiring, and I got Endurance because it covered the things that I thought were important to have covered and the price was competitive. Signup was okay. He explained the benefits, and how to do claims. I purchased it three weeks ago, but I don't have the policy yet and I haven't had to use it.
Hi Rick! Thank you so much for sharing your experience with Endurance. We're pleased to hear that the initial sign-up process was a smooth and satisfying one for you. Your choice to count on our coverage's competitive nature aligns well with our efforts to offer essential and reliable assistance.
Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you. Your satisfaction is crucial to us, and we're here to support you.
If there’s anything more we can do for you or details you'd like to explore, please don't hesitate to let us know. We look forward to continuing to assist you in the future.
Thank you,The Endurance Team
Reviewed Aug. 6, 2025
My current warranty had expired, and there’s been reports that my car is prone to some problems. It’s a Chrysler Pacifica. Endurance sent me emails so I looked into them.
Signing up with Endurance was easy enough. The representative I spoke with was fine, but I haven’t received any service yet.
Hi Bryan. Thank you for taking the time to share your experience with Endurance. We're happy to hear that the sign-up process was straightforward, and that you found the communication to initiate your coverage easy to navigate. Your satisfaction with us is very important, and we're here to make sure any follow-up communication remains seamless. If you ever have questions or need further assistance, feel free to reach out. We're committed to ensuring your experience remains positive throughout your time with us. Thank you for choosing Endurance!
-The Endurance Team
Reviewed Aug. 6, 2025
I have a vehicle I purchased that has some age to it. This is my fourth vehicle and the oldest I’ve ever bought. It’s almost 10 years old and had crossed 100,000 miles. So, being that I’m financially stretched, I can’t afford any more surprises.
Based on my research, Endurance had a great reputation and covered more than anybody else. I called them and spoke with a representative named Chris. At that point, I just wanted to see if I could afford a program that has such great coverage. He told me I could and gave me the information.
A week later, I called and spoke to a different representative named Reuben. At that time, I was ready to start the service. He confirmed that the coverage details provided by Chris were the same as his. Reuben was able to answer my questions and got my contract initiated.
I found Reuben to be more knowledgeable than Chris. Chris mentioned all the perks but didn’t go over the limitations. He didn’t mention how long the offer and that price would be that way, and the things that were necessary to keep the coverage, such as the scheduled maintenance recommended by the manufacturer and exclusions.
What really stood out to me about Endurance is not only the professionalism and customer service, but the coverage is unmatched. A lot of other companies have so many exclusions or things that they do not cover that Endurance does include and cover.
For example, the coverage for when your vehicle needs to be repaired and them getting you into a rental vehicle. That’s usually not something that they cover. The deductible is also fantastic.
Hi Faith! Thank you so much for sharing your positive experience with us! We are thrilled to hear that both Chris and Ruben provided you with detailed information and the highest level of customer service. It's wonderful that our Secure Plus coverage and the accompanying benefits give you peace of mind regarding potential repairs. Your confidence in recommending our services to others means the world to us. If there's ever anything more we can do for you, please don't hesitate to let us know.
- The Endurance Team
Reviewed Aug. 6, 2025
First I would like to thank Ms. J. **, the customer service manager for Endurance for helping me though my claims process and issues. She went above and beyond to make sure I was safe and taken care. Endurance is a really good company overall but some of the reps can use a little extra training in certain areas. They are also very legit and stand by their word.
Thank you so much for your insightful and positive feedback, Trae! We're delighted to hear our customer service manager provided you with exceptional assistance in navigating your claims process. Rest assured, we'll continue to enhance our team's training to improve support across the board. It's wonderful to have you as part of the Endurance family, and we're committed to delivering reliable protection you can count on. Should you need further assistance, please feel free to reach out anytime.
- The Endurance Team
Reviewed Aug. 6, 2025
My last repair bill was high and I was hoping to get somewhere where I don't have to dip into my savings that much. Endurance had the best reputation. I researched a couple of car warranty companies and Endurance had the best reviews. I signed up with a guy and he was very nice. He took me through the whole process and it was easy. I received the policy information last week and I gotta read the fine print, but they had told me what it included. The warranty is reasonable. I don't do a lot of driving and I get car repairs twice a year. This is just something in case anything big happens as far as repairs.
Hi Tracy! Thank you for sharing your experience with Endurance. We are thrilled to hear that the sign-up process was smooth and that our representative effectively guided you through it. It's wonderful to know our reputation met your research criteria, reflecting trust in your choice. Please feel free to review the coverage details at your own pace, and rest assured that we are here to assist whenever you are ready. Should you require any support in the future or decide to file a claim, we're ready to ensure a reliable service experience. Your readiness for any major repairs reflects wise decision-making—we are delighted to accompany you on this journey!
- The Endurance Team
Reviewed Aug. 6, 2025
I always get an extended warranty put on my vehicle but I used two other ones that I wasn't happy with. A lot of places didn't accept a lot of them. I googled Endurance and it was highly rated. It's not cheap, but if you don't mind paying for quality—hopefully, it's quality if I ever need them. The signup process was easy. I wasn't stressed.
Hi Katrina! Thank you for sharing your positive experience! We're thrilled that the sign-up process was smooth and stress-free for you. It's great to hear that our efforts to provide clear communication about benefits and coverage were appreciated. While I understand that pricing can be a concern, we're dedicated to delivering high-quality service that you can trust. If you should ever need further assistance, we're here to support you every step of the way.
- The Endurance Team
Reviewed Aug. 6, 2025
I had experience with CarShield and I didn't like it. With Endurance, signup was pleasant and the rep explained everything clearly. The program starts immediately and runs for five years. It was important to get extended coverage because of car expenses. Car rental was important to me too.
Hi Cynthia! Thank you for sharing your experience with us! We're happy to hear that your sign-up process with Endurance was hassle-free and that our representative communicated everything clearly. The inclusion of car rental services can definitely bring peace of mind, and we're glad you find value in this convenience within your plan. If you have any questions regarding the duration or any other aspects of your coverage, please feel free to reach out. We're here to ensure that you are fully informed and comfortable with your coverage. Welcome to the Endurance family!
- The Endurance Team
Reviewed Aug. 6, 2025
I'm very much satisfied with the signup process. I did it over the phone and the price was good too.
Hi Daren! We're so pleased to hear that you're satisfied with your sign-up process with Endurance! Our team works hard to make every experience seamless and enjoyable, and we're delighted to know you appreciate it. If you have any more questions or need further assistance, please feel free to reach out anytime.
- The Endurance Team
Reviewed Aug. 6, 2025
Endurance is not a third party and that resonated with me. It also rates highly on a Forbes list. I checked in with some of the dealerships. I was told that Endurance pays for everything but the stuff that wears out routinely like brakes, rotors, oil changes.
The sales rep was straightforward. He was a licensed person in the state of Illinois. I didn't look at his license but I took the man at his word. He had a very reputable background is the best I can say.
The signup process was also straightforward. The only thing I was disappointed in is, from one week to the very next, they raised the price by $29 more. That was very disappointing. They didn't honor the fact that I was on the phone call the week prior. Not happy about that. Everything else is spot on. That's why I went with the company.
Hi Erick! Thank you for taking the time to provide your feedback. We're glad that our marketing message and the trust conveyed by industry accolades are key factors in your decision to choose Endurance. It's wonderful that you feel reassured by our dedication to handling claims through an in-house pool of resources and are generally pleased with our service.
We apologize for the inconvenience and surprise brought on by the price escalation. It is certainly not our intention to cause any disappointment, and we appreciate you raising this concern. Your feedback is invaluable in helping us refine our processes and ensure we're providing transparent and consistent service going forward.
Please remember that if you have any further questions or need assistance, we are always here to help. Thank you for placing your trust in us despite this hiccup. We’re grateful to have you with Endurance.
- The Endurance Team
Reviewed Aug. 6, 2025
I purchased my extended warranty in 2022. I live in Florida where it’s over 105 degrees. My contract end date is not till 2027 and they claimed they would cover my claims for another 52K miles. My AC is blowing out hot air so I took it to the dealership to get fixed/repaired and was told Endurance denied my claim. I called to see what the issue was and found out they will stop covering your repairs without notifying you but will continue to take money out your account for the contract. When I asked why they continued to take money out my account, they said it’s cause I agreed to pay the money for the contract. When I asked why they didn’t notify me that I met my liability limit, they had no response. So let me explain.
According to them, it doesn’t matter what the value of your car was when you purchased the contract. They determine if you met your liability based on their value of your vehicle when you submit the claim. Initially, I recommended them to family and friends but absolutely regret it now. Endurance told me they will no longer cover this claim or any future claims even though I have paid the full requirements of my contract faithfully and on time. STAY AWAY… THEY ONLY WANT YOUR MONEY. Now me and minor kids have to figure out what to do in all this Florida heat.
Tish, thank you for bringing this matter to our attention, and we sincerely apologize for the distress and inconvenience you've experienced. It's concerning to hear about the issues related to notification about your coverage limits and claim denials as this is not the level of service we aim to provide. We understand how important reliable coverage is, especially with the harsh conditions you are dealing with in Florida. Please reach out to us directly through feedback@endurancedirect.com so we can review your contract details and facilitate a meaningful resolution. Our team is here to assist you promptly and we hope to rectify this situation for you and your family. Thank you for your patience and allowing us the opportunity to address these concerns.
-The Endurance Team
Reviewed Aug. 6, 2025
Don’t waste your time and money with this company. They have horrible customer “no service” when it comes to resolving problems with claims. My mechanic has wasted his time trying to file a legitimate claim with no results. I have wasted my time in trying to get results as well. Highly UNSATISFIED- simple enough.
Hi Tammie. We sincerely apologize for the inconvenience you've encountered and understand the frustration behind your unsatisfactory experience with our claims process. Providing helpful and effective service is paramount to us, and it's disheartening to learn we've fallen short of your expectations. We would genuinely appreciate the opportunity to resolve this matter. Please reach out to us at feedback@endurancedirect.com at your earliest convenience so we can investigate your specific case and work towards a satisfactory resolution. Thank you for raising these concerns, and we hope to improve your experience going forward.
Thanks,The Endurance Team
Reviewed Aug. 6, 2025
The pricing at Endurance isn’t bad. Their great personality, great customer service -- it just speaks for itself. The great customer service speaks volumes. Just to have a good insurance, just knowing that your vehicle is still covered after your original warranty is over and you can go to the dealership is really, really cool. I’ve spread the word to five of my closest friends already.
Hi Jason! Thank you for sharing your positive experience! We're thrilled to hear that you found the signup process with Endurance seamless and our customer service to be exceptional. We take pride in offering customer-centered support that you can rely on. We appreciate you recommending us to your friends, and we're here to assist you or them anytime!
- The Endurance Team
Reviewed Aug. 6, 2025
Whan I bought my car, the dealership recommended Endurance. The sales representative was good. I liked that the policy offered a lot. I’m on a fixed income and the price was close to my budget.
Hi Mona! Thank you for taking the time to share your feedback with us. We're thrilled that our sales representative was able to provide you with informative assistance and that you felt neither rushed nor pressured during your conversation. It's great to hear that your overall experience was highly satisfactory. We strive to offer options that cater to our customers' needs, and it's encouraging to know we're close to achieving this within your budget. If you have any further questions or need additional assistance, please feel free to reach out. We appreciate your trust in Endurance!
- The Endurance Team
Reviewed Aug. 6, 2025
Speaking to the representative was good in the beginning, but we came across a slight problem. The person that sold it to me didn’t really work with Endurance, and he had put in the wrong mileage. But I talked to a gentleman last week and he just restarted my whole policy and saved me some money. So it was a good experience with them. I know my cousin also has Endurance and when she needed a transmission, she got it done through them.
Hi Robert! Thank you for sharing your experience with Endurance! We’re happy to hear that our team was able to assist you and address the initial mix-up positively. We're pleased to know that signing up was straightforward and our service was able to help you save on your coverage. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We're always here to help!
- The Endurance Team
Reviewed Aug. 6, 2025
I thought an auto warranty would be a good thing, so I did some research online on who would be the best and found Endurance. Customer service was excellent, they answered all my questions and were very personable. They did a great job.
Hi Robert! Thank you for sharing your positive experience with us. We're happy to hear that your interactions with our sales representative were memorable and that our customer service team met your expectations. We strive to provide a seamlessly wonderful experience, and it is gratifying to know that we delivered just that around what you were looking for. We encourage our customers to continue providing feedback, as this effort is crucial in keeping our service top-notch. We appreciate taking the time to note our service quality, and remember, we’re here for you whenever you might need us.
- The Endurance Team
Reviewed Aug. 6, 2025
I checked online and did some comparison shopping for Endurance. The signup process over the phone was really easy. Overall, I’m very satisfied.
Hi Emory! We are thrilled to hear about your stellar experience with Endurance so far! It's wonderful to know that both the registration and customer service have exceeded your expectations. We're glad the coverage fits your needs and do appreciate your feedback on our pricing. If you have any questions or need further assistance, please don't hesitate to reach out.
Thank you for choosing Endurance, and we look forward to continuing to provide excellent service!
- The Endurance Team
Reviewed Aug. 6, 2025
Where we bought the car from, Endurance were people that dealt with the car dealership. We got full coverage for four years. The signup process is very user-friendly. It was a good experience.
Hi Roger! Thank you for sharing your experience with us. We're thrilled to hear that your decision to go with Endurance's full coverage option for a four-year term resulted in a satisfying and seamless user-friendly process. We're committed to providing excellent service and ensuring our enrollment is as smooth as possible for our customers. Should you have questions in the future, please don't hesitate to reach out.
- The Endurance Team
Reviewed Aug. 6, 2025
I recommend Endurance. I chose them for their price and coverage. Signing up with them was great. The rep explained everything and it was an awesome experience.
Hi Gregory! We're happy to hear about your wonderful sign-up experience with Endurance! It's fantastic that our team was able to clearly explain our coverage options and make you feel confident in your choice. Thank you for recommending us to others, and we’re here for any further assistance you might need in the future.
- The Endurance Team
Reviewed Aug. 6, 2025
The Endurance coverage is easy to get. I needed a warranty on the vehicle, and Endurance popped up on my computer when I was looking. It said “unlimited miles”. I signed up a few weeks ago. I got approved for unlimited mileage and the policy will start in 30 days.
Hi Farris! Thank you for sharing your positive experience! We're glad to hear that the signup process for your vehicle coverage was easy and accommodating, especially during your recovery period. It's wonderful to know that you valued the benefit of unlimited mileage and found our coverage helpful. Should you have any questions or need further assistance, please feel free to reach out. We appreciate your recommendation and look forward to providing continued support!
- The Endurance Team
Reviewed Aug. 6, 2025
I saw Endurance ads on TV and compared their packages with two other companies. It was competitive, so I signed up with them. I didn’t have any problem with the sign-up. I had to get warranty since my truck is nine years old and doesn’t have any warranty on it.
Hi Wayne. Thank you for choosing Endurance. We appreciate your positive comments regarding our clear sign-up process and competitive pricing. It is good to know that your decision was informed by thorough research. We always aim to provide comprehensive coverage options that meet our customers' needs. If there's anything specific we can do to enhance your experience further, please feel free to contact us. We are here to help you in any way we can.
- The Endurance Team
Reviewed Aug. 6, 2025
Endurance is the only one that covers in California. I signed up with them and the process was easy. I was satisfied.
Hi Michael! Thank you for sharing your experience with us! We're happy to hear that you found the sign-up process easy and smooth. Providing a straightforward experience is what we strive for and we're thrilled that it resonated with you. Please don't hesitate to reach out if you need anything in the future.
- The Endurance Team
Reviewed Aug. 6, 2025
Do not buy Endurance. Their current commercial about an engine replacement is false. Our engine grenaded (seized) and Endurance blamed it on a mis-fire stored in the ECU history that occurred with the previous owner. Anyone who knows car and engines knows this is bs. A mis-fire can be caused by a spark-plug or a coil pack. My girlfriend had their highest coverage and they denied the claim several times as we complained. A new engine cost us $14,750.
Michael, we're truly sorry to hear about your distressing experience with your engine coverage. Understanding how crucial this coverage is in such scenarios, it's disappointing to hear that your claim was denied despite your efforts to sort the issue. We strive to ensure transparency and fair assessments in all our interactions, and clearly something needs to be improved based on your description. Please reach out directly at feedback@endurancedirect.com so we can take a deeper look into your situation and look for ways to address your understandable concerns. Your patience amidst this inconvenience signifies your trust, and we sincerely wish to uphold that—both now and forward. Thank you for bringing this to our attention.
- The Endurance Team
Reviewed Aug. 5, 2025
Updated on 08/24/2025: I was told to get in touch a the agent so they could rectify the problem I had went through with them. I sent a letter as well as posted it so they could see it but that was 12 days ago and still haven't heard a word from them. DON'T believe that they want to rectify anything. It's just something they write to make them look better on paper. You won't hear anything from them.
Original Review: If you don't keep a up to date proof of all the repairs you make yourself with all receipts of everything that you buy with dates, and time, They will not honor any repairs that is made on your vehicle. Read you manual if you have one if you don't get one. If every maintenance is not preformed before it's due, they will deny your claim. we had Endurance for over three and a half years. With my truck and my Wife's car we had paid over $12,000 over that span of time only to get shot down on our first claim. I didn't keep up with all the receipts and maintenance dates that I had done myself. Save your money, put it into a account for when you need it. You won't lose anything.
Hi Larry. Thank you for sharing your experience, and I'm truly sorry for the difficulty you've encountered. It’s concerning to hear about the challenges you faced in retaining and providing the necessary documentation for claims. We acknowledge these situations can be frustrating, especially considering your long-term investment in our coverage. Accurate maintenance records are crucial for verifying claims, and I regret to hear they have impacted your claim outcome. I encourage you to contact our customer support at feedback@endurancedirect.com to examine these concerns further and see what we can do to rectify the situation. We appreciate your feedback immensely as it helps us to enhance our services.
Thank you,The Endurance Team
Reviewed Aug. 5, 2025
Don't get Endurance. They lie to you, will not honor certified claims, do not pay, don't send a tow truck when you break down and leave you sitting there on the side of the road, make it impossible for the mechanic to contact them, etc. They just want your money and don't follow through on any promises they make. I asked 5 times for a copy of my contract, they lied and said they were sending it each time, and I never received it. Very unethical and scheming company. Run away from them and don't waste your money.
Keri, thank you for sharing your experience with us, and we are very sorry to hear about the situation you encountered. It's concerning to learn about the issues you've faced with our service, and we truly apologize for any inconvenience caused by not receiving your contract details or prompt assistance during a breakdown. We understand how essential transparency and a quick response are in these situations. At Endurance, our goal is always to offer consistent, reliable support and we're disappointed to hear that isn't the experience you've had. Please reach out to our team at feedback@endurancedirect.com so we can explore the specifics of your concerns and work towards a resolution. Thank you for bringing this to our attention and giving us the opportunity to address your concerns.
-The Endurance Team
Reviewed Aug. 5, 2025
Endurance canceled my policy a year ago due to “reaching maximum Liability” but didn’t bother to tell me. I drove The car not knowing I don’t have coverage anymore while they continued to take my money. Total scam.
We're extremely sorry to hear about the situation you’re experiencing regarding your cancellation and find it very concerning that you weren’t informed while payments continued. This is not the experience we dedicatedly strive to deliver to our clients. Please email us directly at feedback@endurancedirect.com with your account details. Our priority is to address this issue promptly and provide a fair resolution. We highly appreciate your patience as we earnestly look forward to resolving this situation for you.
Thank you,The Endurance Team
Reviewed Aug. 5, 2025
The worst customer service I have dealt with. Tthey are rude and unhelpful. Not sure how the repair is gonna go, but just for their customer service I would not recommend them to anyone. They told me they couldn’t tell me anything about my truck even though I’m the one paying them and I’m the one who owns the truck not the repair shop.
Curt, thank you for sharing your experience with us, and I'm sorry to hear about the level of service you received. It's essential for us to ensure our customers feel heard and valuable, and it seems we've fallen short in this instance. I deeply regret the inconvenience particularly regarding your inquiries about your vehicle's repair status.
Please rest assured that we aim to make improvements based on feedback like yours. To assist further and gather more specifics concerning your vehicle, please reach out via email at feedback@endurancedirect.com. Our team is committed to addressing your concerns swiftly.
Thank you for your patience and sparking improvements—our goal is to improve your experience and restore your trust.
-The Endurance Team
Reviewed Aug. 5, 2025
Since adding Endurance, I have found the customer service to be excellent. Today I spoke with Madeline (or Maggie, sound at my workplace was loud) and she was helpful, understanding and patient.. Fixed my issue right away!
Hi Erica! We are thrilled you had such a positive experience with our customer service department and found them to be helpful and attentive. We're here for you whenever you need assistance, so please let us know if there’s anything else we can do. We appreciate your feedback and thank you for being a part of our community.
- The Endurance Team
Updated review: Aug. 22, 2025
Updated 8/22/25. After Endurance responded here, I reached out to them again. This time they agreed to refund the rest of the money. Updated from 1 star to 3 but I can’t give higher than 3 stars because they refused to refund it the first time I asked and caused me extra time and effort, not to mention, charging me the fee in the first place was deceptive because the sales rep told me I had nothing to lose by signing up in the moment.
Original Review: Aug. 5, 2025
Got a quote and was unsure about purchasing the policy. The sales rep told me not to worry, they offer a full 30-day money back guarantee, so I could cancel within the first 30 days for a FULL refund. What he didn’t tell me was they charge a $29 fee that is non-refundable, so it’s not a full refund. Deceptive tactic to get you to make a decision on the spot by implying you have nothing to lose.
Hi Larry. We appreciate you for voicing your concerns regarding the 30-day cancellation policy. We understand how important transparency is during the buying process, and we're sorry to learn about the confusion regarding the refund terms. It's crucial for our team to clearly communicate all aspects of our policies and offerings. We're eager to resolve this matter for you, so please reach out to us directly via feedback@endurancedirect.com. We'll gladly work with you to address this issue and improve your experience. Thank you for bringing this to our attention.
Thank you,The Endurance Team
Reviewed Aug. 4, 2025
My husband signed up for Endurance back in March 2025. They were so friendly and wanted our money. In reality, they stole our money. Fast forward to June 2025. My transmission went in my vehicle and they denied the claim!!! The contract stipulation is 30 days and 1000 miles. My vehicle's transmission went at 1144 miles. The adjuster went to the repair shop and ran the vehicle for over a half hour even though the repairman advised him not to. It was mid-90s that day and he sat in it running with the air conditioner on. They denied the claim saying it was a pre-existing condition with no further explanation. We were within the parameters of the contract and it was DENIED.
We have been paying for a service that was not provided by this scam company. Their tv advertisement states, “Never pay for vehicle repairs again.” WHAT A LIE! And to make it worse, everyone but one lady was downright rude. We couldn’t speak to a higher up, we couldn’t appeal their decision. We couldn’t even get them to send the denial in writing. The repair shop even called to let them know it was a catastrophic transmission failure. We canceled the policy and are being charged exorbitant “fees” to do so.
We intend to contact consumer affairs and sue. So folks, don’t be sucked in by their misleading advertisement. We thought by seeing a television ad that “they were the ones to go with”. Our mistake was not researching this scam first. This has happened to many other people. Research it yourself and you will see they have done to many others what has been done to us. They have us so angry, I’m suing for everything!
Reviewed Aug. 4, 2025
Under this policy I have called Endurance twice, but made no claims as of yet Aug. 4, '25. My car has been acting up. My Sons believe that they found the problem, we have a scanner for the cars and it is throwing a code. I called Endurance and let them know what the code is reading and if it was under warranty. I do not like waste money. People work hard for their paycheck. The gentleman was very professional and courteous. He let me know that it is under warranty, this saves money. I am so satisfied with Endurance. If you can afford it get a scanner for your vehicle. It will save you money. You can diagnose the problem. Then call Endurance to see if it's under warranty. I would recommend Endurance for your extended warranty.
Hi Patricia! Thank you for your glowing review and thoughtful recommendation! We're thrilled to hear that your experience with our customer service was both professional and satisfying, as this is our primary goal. It's great to know that our coverage covered the issues your car was presenting and helped you resolve them efficiently. We appreciate you sharing tips on the scanner, as understanding your car's diagnostics beforehand can indeed lead to successful claims. Thank you for trusting Endurance—if you need any assistance, please don't hesitate to reach out. We’re here to support you every step of the way.
- The Endurance Team
Reviewed Aug. 4, 2025
Cortney was very friendly and knowledgeable with customer service! Tried to really help me out when money was in a pinch! Will definitely try to get a contract with Endurance if my money situation changes!
Hi Rene! Thank you for sharing such positive feedback about your experience with our team member, Cortney. We're happy to hear that she provided you with the assistance you needed during a challenging financial time. If there's anything else we can do to support you in the future, please don't hesitate to reach out. We look forward to the possibility of serving you when the time is right!
Thank you,The Endurance Team
Reviewed Aug. 4, 2025
Don't do it. Not with them. Let me explain my point. 1st. you will notice a sharp negative change in communication and availability in talking to them. And remember, this will be during your most stressful moments (car issues). Even roadside service is hard to get and activate, tried 2x and reg insurance proved to be an only option..not just faster. 2nd when filing a claim the likeliness of getting denied high very high. I even had mechanics admit it not uncommon for this company. I was denied a 2k claim that had the category covered, but the catch is.. is that specific part covered or is it even named the same thing. If it doesn't match perfectly.. denied. 3rd when you decide to cancel..Ooh it is not easy.. You need to print, notarize, record data, mail and wait. It's 3 week process to cancel the contract. And the support staff as I said earlier is a lot different and intentionally less helpful. That's my experience. If you read this and still do it.. Good luck.
Hi Howard. Thank you for sharing your feedback with us, and we sincerely apologize for the challenges you have faced with our service. The issues related to communication, claims processing, and contract cancellation are certainly concerning, and we understand the disappointment these circumstances have led to. We strive to ensure a seamless and supportive experience for all customers and regret that this was not the case in your situation. We encourage you to contact us directly at feedback@endurancedirect.com to provide your details, which will help us better address your concerns and strengthen our service. Thank you for bringing these issues to our attention so we can improve our practices and support your needs better moving forward.
Thank you,The Endurance Team
Reviewed Aug. 3, 2025
Had car checked for check engine light. Dealer installed $100 part and charged $400. Dealer said part not covered by Endurance. Total bill over $500. Thought the advertisement said all parts covered. Called Endurance at shop. Said it was covered but never reported. Told dealer he called and verified the part was not paid for. Paid over $500. Why was this part singled out?
Hi John. We're sorry to hear about your frustrating experience with Endurance. It must be difficult receiving conflicting information between your dealer and us. We recommend getting in touch with our support team directly to clarify why the part wasn't covered despite initially being informed otherwise. This situation will be handled urgently to understand every detail of the transaction and ensure you were charged appropriately or determine if any adjustments are necessary. Our goal is to resolve your issue with clarity. Please contact us at feedback@endurancedirect.com so we can make necessary amends. Thank you for bringing this to our attention—we strive for transparency and reliability in every claim assured by our service.
Thank you,The Endurance Team
Reviewed Aug. 3, 2025
I haven't had to make a claim with Endurance yet. I called and talked to one person, and then another person called me and I could not hear them well and hung up. They called me again and I could hear them better. They explained the process pretty good to me. We did do the full coverage for five years and for a certain number of miles. I set the payment for autopay because they made me a better deal doing it that way.
Hi Ed! We’re happy to hear about your smooth transition to an Endurance plan and that our team provided clear information to fit your budget for your vehicle. It’s wonderful to know that, even with a minor glitch, the service experience was satisfying. Thank you for choosing us to safeguard your vehicle, and we look forward to being there for you every step of the way should you need any assistance. Your trust in our comprehensive coverage is truly appreciated.
- The Endurance Team
Reviewed Aug. 2, 2025
The rep was very understanding and pleasant. He wasn't in a hurry and he did a good job at explaining how it works. The coverage is expensive if you count the time and go all in at $4,000. But it also depends on your car. This is a BMW and when these cars break down, they're very expensive. I've been reading the reviews because there's quite a few out there and Endurance is one of the better ones.
Hi Everett! Thank you for sharing your experience with us! We're happy to hear you had a positive customer service interaction and found our representative thorough and understanding. We strive to provide reliable coverage, especially for vehicles like BMWs, and it's great to know that you see the value in our plan. Your input on pricing and website navigation is helpful, and we're pleased it met your needs even without full exploration of all features. We're here whenever you need further assistance and appreciate your confidence in recommending Endurance.
- The Endurance Team
Reviewed Aug. 2, 2025
They don't cover OEM parts on the repairs, which in my book should be a standard. Most repair shops won't do the repair because it's such a hassle to deal with the warranty companies. Endurance is better than others but still not ideal. It's pretty rare that you will need what is covered under this warranty within 100k miles.
Hi Melissa. Thank you for sharing your feedback. We understand your disappointment regarding the coverage of OEM parts, and we apologize for any inconvenience this has caused. At Endurance, we strive to offer comprehensive protection and appreciate your insights on how we can improve our service. Your remarks about repair shops experiencing hassle with services are noted, as is your input on coverage thresholds.
We aim to continuously enhance our coverage to better serve customers like you. Please feel free to reach out directly to discuss any specific concerns or questions further, and we hope to better meet your expectations in the future.
Thank you,The Endurance Team
Reviewed Aug. 1, 2025
I called three different shops to see which ones they had good experiences with. They gave me two and Endurance was the standard across the three. I signed up with Endurance and that went well. The process was painless and satisfactory. They said I could use the warranty after a month and 1,000 miles.
One thing Endurance can do a little better is when it comes to being able to possibly download sample contracts. They can have tools to possibly get quotes online. You put in your information instead of talking to somebody. In this day and age, I get it with sales. It should be an easy process just to put in your vehicle information and pull up different options.
Hi Carlos! Thank you for sharing your experience! We are happy to hear that you found the sign-up process smooth and appreciated the clear information on coverage commencement. Ensuring transparent and hassle-free interaction is key for us, so it's heartening to know you found our team and service engaging. We also value your feedback on our website and mobile app usability. Suggestions like improving access to sample contracts and enabling more features without representative assistance are certainly worthy of consideration, enhancing convenience for our customers. If there's anything you'd like to discuss further, please feel free to connect with us anytime. Your insights are invaluable, and we're glad to serve you.
Thank you for choosing Endurance!
- The Endurance Team
Reviewed Aug. 1, 2025
I had taken my car in for a regular maintenance check. I asked the service manager what he thought was one of the better warranty services out there and he thought Endurance was number one. I haven’t had a chance to use the policy but the signup was good. The salesperson was patient and knowledgeable, and he answered all my questions.
Hi Stephanie! Thank you for taking the time to share your positive experience with us! We're happy to hear that the sign-up process was smooth and that our salesperson met your expectations with patience and responsiveness. Your satisfaction is incredibly important to us, and for questions or further assistance as you begin using your coverage plan, please don't hesitate to reach out.
- The Endurance Team
Reviewed Aug. 1, 2025
We needed a warranty on our vehicle. That’s why we signed up with Endurance. The agent that I talked to on the phone was friendly. And I was comfortable with the price that they gave me.
Hi Shanna! We are thrilled to hear about your great experience! Providing peace of mind and tailored support based on your needs is our goal. It's wonderful to know our team exceeded your expectations and provided you with friendly and comforting service. If you ever have more questions or require further assistance, we're here to support you.
- The Endurance Team
Reviewed Aug. 1, 2025
I had CarShield, but I heard that a lot of places don’t take their insurance. So, I decided to go with Endurance. I just started my policy with them less than 30 days ago. And signing up with them was easy. I was impressed with the representative’s knowledge. But I haven’t used them yet.
Hi Jimmy. Thank you for taking the time to share your experience with us. We are happy to know that the setup process was straightforward and the representative was able to provide clear and knowledgeable guidance regarding your coverage options. We're glad the registration was smooth, and we'll aim to further ensure positive interactions. Although you haven't yet used our coverage yet, we're eager to exceed your expectations when the need arises. Your satisfaction is important to us, and if there's anything else that we can do to improve your experience, please feel free to reach out. Thank you for choosing Endurance, and we hope to provide you with top-notch service going forward.
Thank you,The Endurance Team
Reviewed Aug. 1, 2025
Subject: Concern Regarding Sales Experience. I recently contacted your company after seeing a TV ad. I provided your representative with my vehicle’s VIN, mileage, and other details. He gave me a price and explained the coverage, which I appreciated. However, when I asked for his phone number so I could discuss the offer with my wife, his attitude changed noticeably. He became pushy and wouldn’t let me end the call to review the offer or follow up later. His approach felt more like a high-pressure sales pitch than a professional conversation, which made me very uncomfortable. Because of this interaction, I decided not to move forward with your company. The lack of trust from that call was enough to change my mind. I hope you take this feedback seriously and address how your sales reps are trained to interact with potential customers. Thank you. Ash
Hi Ashraf. We appreciate you sharing your experience with us. It’s disappointing to hear that our representative's interaction did not meet your expectations or align with our principles of courteous and professional communication. High-pressure tactics are not in line with our customer-first approach, and your feedback is invaluable as we work to improve our team’s training and service quality. We would be grateful for the opportunity to connect with you and rebuild your trust. Please don’t hesitate to reach out to us directly, and we assure you that your feedback is taken seriously as we continuously strive for increased excellence in customer satisfaction.
Thank you,The Endurance Team
Reviewed Aug. 1, 2025
Joke of a company. Will reject any expensive claim put in. I've gotten 2 bad reviews against my shop due to Endurance. They tell the customer one thing and the shops another to make us look bad and not them.
Thank you for sharing your feedback. We are deeply sorry to hear about the experience you have had with our service and the misunderstanding with communication. It's never our intention to make our valued clients and partners feel like they lack important support. We send our apologies for any inconvenience you've faced that adversely affected your business reputation. We’d like to directly resolve these concerns, investigate the situation thoroughly, and ensure clear mutual understanding. Please contact us directly at feedback@endurancedirect.com with relevant details so that we can assist promptly. We appreciate the opportunity to work on this challenge.
Thank you for your patience,The Endurance Team
Reviewed Aug. 1, 2025
Welp! Back for an updated review from yesterday. I took my car to the dealership as it started shaking out of first gear. I thought it was a tire issue and took it to the tire place and they said it's not the tires, but the torque converter, so basically the transmission. The shop said they took it for a test drive and nothing show on the diagnostic and the car did not tremble. However, they told me about my control arm bushings being damaged. The mechanic called Endurance to file a claim and they said, I am just out of my probation period (It's been almost three months and they've received three payments) and the bushings issue must have been a pre-existing condition and they were not going to cover it.
Here's the thing. If it was a pre-existing condition, how would have known that. Before contracting they don't ask "what could possibly go wrong within your one month/1000 probation period?" The mechanic said Endurance is the worse company to pay claims. Should have known. All the good reviews are about the sign up process.... Filter to the "claims" section of the reviews. I won't give them another dime. They already stole three payments from me. I assume that how they stay in business, you don't know they are going to deny your claims until you have an issue, by then you've already invested hundreds of dollars in. That money I paid them could have gone to this issue they will not cover! Ask your mechanic first who they recommend for car warranty coverage.
Hi LaWanda. We appreciate you reaching out to share the details of your experience. It's concerning to hear about the challenges you've faced with the claim process, and we understand the confusion that can arise from handling coverage issues. We apologize for any disappointment you felt if the experience did not meet your expectations.
To discuss your situation further and see how we can assist you more directly, please connect with our support team at feedback@endurancedirect.com. We value the trust you placed in our coverage offerings and would like the opportunity to address your concerns effectively.
Thank you for bringing this to our attention,The Endurance Team
Reviewed Aug. 1, 2025
When I did the researching of warranty companies they stood out beyond the rest. With the plan I chose I am confident they won't use tactics that restricts the plan's coverage to avoid needed attention.
Hi Steven! Thank you for your wonderful review! It's great to hear that our plan stood out among other warranty companies. We're committed to providing reliable coverage without any restrictive tactics. Please feel free to reach out if you have any questions. We're here to help ensure you have a top-notch experience with us.
- The Endurance Team
Reviewed Aug. 1, 2025
Endurance’s customer service rep was very informative, knowledgeable and professional. It was great experience signing up with them.
Hi Christopher! Thank you for sharing your positive experience with Endurance! We're happy to hear that our representative was able to provide you with excellent service that was both informative and professional. If there are any other questions or if additional support is needed, please feel free to reach out to us. Welcome to the Endurance family!
- The Endurance Team
Reviewed Aug. 1, 2025
I don't like dealing with the manufacturer itself. The third-party stuff wasn't for me. This is a new experience for me and I talked to a couple of different places. I've been shopping around since my factory warranty expired. I got it because I like comfort. I was very pleased with what the Endurance salesman offered me, and he was kind so I took advantage of it. He was very inquisitive, knowledgeable and very helpful with guidance.
Hi Brian! Thank you for sharing your experience and for choosing Endurance for your coverage! We're pleased to hear that our salesperson provided knowledgeable and supportive service, making your decision process smoother. Ensuring the arrival of your physical card is a valid expectation, and we apologize for the delay. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you.
Your feedback not only helps us understand what's working well but also where we can make adjustments to ensure your peace of mind continues. If you need any help or if there's anything we can do to address your stipulations further, please reach out; we're here to assist.
Thanks,The Endurance Team
Reviewed Aug. 1, 2025
My truck is 15 years old and I'm retired. I'm 77 years old. I don't feel like I could ever buy another new one so I need to take care of this one. The guy that I talked to at Endurance had a good sales pitch and made several promises. One of them was that I would get the paperwork. They would actually mail me all the terms, the contract, and how to file a claim. I wouldn't have to look at it on a computer. But they've already charged me for one month, and I've yet to receive anything from them.
Hi Kenneth. Thank you for sharing your experience with us. We apologize for any inconvenience caused by the delay in receiving your paperwork. We intend to ensure you have everything you need to feel confident about your coverage. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you. Your satisfaction is important to us, and we’re here to assist you!
Thank you,The Endurance Team
Reviewed July 31, 2025
I was considering Endurance against CarShield, but Endurance stood out with favorable reviews. The process has been smooth, beginning with the representative who assisted me. This individual went above and beyond to ensure my monthly rate was low, displaying exceptional patience and understanding during the setup.
The policy is set to run until 2028, which provides plenty of coverage. Although he forgot to adjust the date of my first payment, it's a small oversight in the grand scheme of his exceptional service. The policy comes with 30 days or 1,000 miles wait period after activation to file a claim.
Speaking of the policy perks, it includes roadside assistance, a one-time battery jump, and an oil change. Additionally, it covers major components such as the transmission and motor. The idea of being covered for impending vehicle issues feels assuring.
If I had to rate my sign-up experience, I would certainly give it a top score. I highly recommend exploring Endurance for their exceptional service and comprehensive vehicle protection plans.
Hi Lucresia! Thank you for your kind review! We’re thrilled to hear that the sign-up process was smooth and met your expectations. It's great to know our team provided exceptional service and assistance to find a plan that suited your needs. We apologize for the oversight on adjusting the payment date, and we're glad it didn't diminish your experience. If you need any more information about your coverage plan, please feel free to reach out. Welcome to the Endurance family and thank you for your trust in us!
- The Endurance Team
Reviewed July 31, 2025
I found Endurance's pricing appealing. I discovered it through a TV commercial, which piqued my interest. The representatives I spoke with were friendly and informative, leaving me with a positive impression of their service. They explained the program thoroughly, but I'm a bit hazy on the specifics of when the coverage kicks in and the perks included, like roadside assistance.
In our household, we have three vehicles that are out of warranty, so securing this extended coverage felt crucial. The transaction process would earn them high praise from me.
Hi Gary! Thank you for your positive review! It's great to know that you found our pricing appealing and appreciated the friendliness and knowledge of our team. Should you need any clarification regarding when your coverage activates or specifics like roadside assistance, please feel free to reach out. Welcome aboard, and we're enthusiastic to help protect your vehicles!
– The Endurance Team
Reviewed July 31, 2025
Very unhappy/dissatisfied with ENDURANCE. I was told by the sales rep that all parts to my car are covered (LIES). I have a 2012 Dodge Durango head gasket blow. Endurance with their sneaky untrue policy would not pay for the repair. JJ auto shop in Waldorf MD was no help with the claim maybe because Endurance recommend three party shop/insurance companies work hand and hand. Needless to say I have no car and paid ENDURANCE for 1 yr with a VERY BAD outcome. Would not recommend this warranty to NO ONE!!! Learned MY lesson by painful experience.
Hi Heather. We’re genuinely sorry to hear about your distress and unhappy experience with Endurance. Our utmost priority is to ensure transparent and reliable service to every customer, and it's troubling to hear that your car repair was not covered as expected. This certainly doesn't align with the standard of service we aim to provide. We truly appreciate you bringing this matter to our attention and would like to deeply investigate your case and any misrepresentations regarding the coverage. Please reach out to us through feedback@endurancedirect.com, so we can discuss your individual concerns and work towards providing a rightful resolution. Thank you for giving us the chance to make things right, and once again, we’re immensely sorry for your inconvenience.
-The Endurance Team
Reviewed July 31, 2025
We have used cars and a key factor that influenced my decision to go with Endurance was their positive ratings on the Better Business Bureau and through Google reviews.
During my interaction with their representative, I found the conversation informative and enjoyable. The representative was knowledgeable about the product details and conveyed the information in a way I could easily understand, contributing to a positive experience overall.
I opted for a bumper-to-bumper coverage, which was important for both our existing and newly purchased used car. If asked by a friend or colleague, I would certainly share that I had a good experience; the representative was professional and clearly understood the product.
I value the quality customer service I received during the sign-up process. Overall, my experience with Endurance Auto Warranty has been positive.
Hi Regina! Thank you for sharing your positive experience with Endurance. We're thrilled to hear that our representative provided you with both informative and enjoyable assistance during your decision-making process. Opting for our bumper-to-bumper coverage is a great choice, offering comprehensive protection for both of your used vehicles. We deeply value your intention to recommend us to others and appreciate your satisfaction with our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Welcome to the Endurance family!
- Endurance
Reviewed July 31, 2025
Needed higher mileage coverage for my Dodge Caravan... Explained options and gave me the best coverage package for my vehicle. Other companies offered similar services but this company has the best reviews and best coverage options for a vehicle over 170k miles.
Thank you for your positive review! We're thrilled to know that you found the perfect coverage for your Dodge Caravan, and we're glad our options have met your expectations. We hope you continue to experience the same level of satisfaction and peace of mind throughout your coverage period. If you have any questions or need further assistance, please feel free to reach out.
- The Endurance Team
Reviewed July 31, 2025
I used to be 10 minutes away from my job and now, I'm 50 miles from it, which is a lot more wear and tear on the car. I first encountered Endurance via an email, which prompted me to look into getting coverage for peace of mind considering the added wear on my car.
During the sign-up process, the sales representative I spoke with was exceptionally helpful and not pushy at all. He was straightforward and ensured I had all the information necessary. Since I didn't have all my details on hand during the call, he kindly provided his direct phone number so I could forward the details later, and he promptly confirmed via email the following day that everything was set up.
We also discussed pricing, and he offered a discount because I am over 65, which I appreciated. It was also nice to get another discount for something else. I'd easily give the experience with Endurance a five-star rating for its ease and professionalism.
Hi Vincent! Thank you for sharing your experience with us! We're thrilled to hear that our team was able to assist you with professionalism and clarity during your sign-up. Providing you with detailed information without pressure is our goal, and we are happy to have met our mark. Additionally, it’s wonderful to hear that you appreciated the discounts offered, as we aim to deliver extraordinary value to all our customers. Should you have any further questions in the future, know that we're here to help. We look forward to serving you and ensuring peace of mind on your travels!
- The Endurance Team
Reviewed July 31, 2025
I saw a TV commercial about Endurance and when I reached out to them, I spoke directly to a representative by phone. This turned out to be a really good decision, as the conversation I had was both informative and easy to follow, which made the whole experience better than I expected.
The person on the other end of the call was extremely helpful and went out of their way to answer all my inquiries. On a personal note, if a friend or family member were to consider signing up with Endurance, I'd tell them that getting started was effortless and the representative's assistance was excellent.
For now, I’m quite satisfied with my decision and grateful for the hassle-free sign-up process with Endurance Auto Warranty.
Hi Cecil! Thank you so much for sharing your experience with us! We're thrilled to hear that our representative was able to provide you with a clear and helpful conversation. We're happy that you found the sign-up process hassle-free and are satisfied with your decision. We're here for you anytime, and we truly appreciate your kind recommendation to friends and family.
- The Endurance Team
Reviewed July 31, 2025
I’ve had a warranty in my 2017 Ford Raptor with Endurance for 5 years. Never had a claim until now and it was quickly denied. I called and found Endurance had “ sold” the warranty to another company. Called the other company service advisor and he told me cam phaser's issue just caused noise and I should drive it. So frustrating. I have three endurance policies. I’m canceling them all as they are worthless. When I call endurance they say it’s not their problem and I should call the other company service advisor. Of course they gladly took my money.
Hi Dennis. Thank you for sharing your experience. We're sorry to hear about the issues you've encountered with your claim and our service transition. Our goal is to provide a seamless and supportive experience for all our customers, and we regret any instances where this has not been met. Please know that your concerns are important to us, and we would like to address them directly. Kindly reach out to us at feedback@endurancedirect.com with your contract details so we can investigate your account and understand the situation further. Your satisfaction is crucial to us, and we appreciate the opportunity to resolve these matters.
Thank you,The Endurance Team
Reviewed July 31, 2025
When we bought a car from a friend, we decided to transfer the Endurance Auto Warranty they had purchased to my name. The transfer process, however, wasn't smooth. I had called Endurance several times because the transfer from our friend's name to mine took longer than expected; it spanned over two months.
On the communication front, Endurance was friendly and seemed willing to assist, yet I was left puzzled by the delay. The delay stemmed from the initial choice to use mail instead of email, which resulted in the need to resubmit everything online. Although the mailed documents had been properly tracked and received, they weren't acted on, necessitating a resubmission through the website.
While our experience hasn't been flawless due to the time involved, the overall interactions have been positive, save for the hiccup. My rating would stand at a four because of this drawn-out process.
Hi Jane! Thank you for taking the time to articulate the challenges faced during the transfer process of the coverage. We are sincerely sorry for the delays and confusion you encountered. It’s reassuring to hear that communication with our team was helpful, despite the document submission complications, and we appreciate your patience through it all. We value your input and are committed to enhancing our processing methods to sidestep such hurdles. Please feel free to reach out if you require any further assistance or for solutions that better meet your needs. Thank you for choosing Endurance and for your invaluable feedback.
– The Endurance Team
Reviewed July 31, 2025
When I called Endurance, I was looking for a warranty that covered everything except emergency road service. I spoke with a rep over the phone and they helped me get the exact coverage I was looking for.
My experience so far has been positive. I'm satisfied with the service and would rate it highly.
Hi Steven! Thank you for letting us know about your positive experience with Endurance! We're thrilled to hear that our representative could assist you in obtaining the coverage you were looking for. If you ever have any other questions or need further assistance, please don't hesitate to contact us. Your satisfaction is our top priority!
- The Endurance Team
Reviewed July 31, 2025
They are an EXCELLENT company. They immediately handle your repair shop with the payment of the covered part. Great customer service goes a LONG way! I highly recommend this company to handle your unexpected car repair that is going to occur soon.
Hi Zack! Thank you so much for sharing your positive experience! We're thrilled to hear that our quick handling of payments and customer service efforts have impressed you. We aim to make car repairs stress-free, and your kind words are truly appreciated. We're grateful for your recommendation and look forward to continuing to serve you. If you ever have any questions or need further assistance, please don’t hesitate to reach out.
- The Endurance Team
Reviewed July 31, 2025
I went with Endurance Auto Warranty after hearing positive things from friends who had good experiences with the service. I’ve had the warranty for about a month now, and my initial interactions have been smooth. The sign-up process was straightforward and efficient, largely because the representative was knowledgeable and helpful. I found the cost and coverage reasonable, aligning with what I expected, though I haven't had to file any claims yet to test the process personally. Based on what I know so far, I would recommend Endurance Auto Warranty.
Hi William! Thank you for the positive feedback! We're thrilled to hear that your experience with Endurance has been great so far, and we appreciate your trust in choosing us while considering a recommendation from your friends. It's great to know that our representative was able to assist you seamlessly through the sign-up process. If you ever have any questions or need further assistance, please do not hesitate to reach out. We look forward to continuing to serve you!
- The Endurance Team
Reviewed July 31, 2025
Given my history with multiple vehicles experiencing issues without coverage, including engine problems, I was determined to secure a warranty this time to avoid future headaches. I looked around and Endurance was the first on my list that came across as highly appealing, leading me to choose them.
The sign-up process itself was a pleasant experience. The representative was excellent and made the interaction smooth. Although I initially went with the first option, I felt reassured by his professionalism. I'd confidently give the sign-up interaction a top mark. I appreciated how clear and supportive the communication was throughout the process.
As a single mother of six, having extended vehicle coverage is crucial for me. It provides peace of mind knowing that I am better prepared for anything that could happen to my vehicle. I've learned from my past experiences where I've faced significant challenges without such coverage.
So far, I've been pleased with Endurance and wouldn't hesitate to recommend them to friends or family.
Hi Antriniquia! Thank you very much for your thoughtful review. We're thrilled to hear about your positive sign-up experience with us. It's fantastic to know that our team delivered a smooth and professional process that gave you peace of mind, especially as a single mother of six. We greatly appreciate your trust in our coverage, and we're happy to have earned your recommendation to friends and family. If you ever have any questions or need further assistance, please feel free to reach out. We're here to support you and ensure that your vehicle needs are well taken care of!
- The Endurance Team
Reviewed July 31, 2025
I was going for CarShield and a friend of mine told me not to. He said to go with that Endurance instead and that they were the best. When I signed up for my policy, the customer service to be good. Everything was explained thoroughly, and I felt confident about the information provided to me.
Hi Leslie! We're thrilled to know you had a positive experience when signing up with Endurance! It's fantastic to hear that our customer service team provided clear and thorough explanations, helping you feel confident about your decision. Our goal is to always ensure a smooth and straightforward experience for our customers. Should you have more questions in the future, we're here to help.
Thank you for choosing Endurance!
- The Endurance Team
Reviewed July 31, 2025
I had a friend who used Endurance and they've had good results. When I signed-up, the process was smooth and their customer service was very responsive. However, the exact duration from start to finish is hard to determine due to some back-and-forth about vehicle mileage, among other things. In terms of cost, the price is reasonable. Overall, I'm satisfied with my decision to go with Endurance.
Hi John! Thank you for sharing your experience with us. We're happy that you found the sign-up process smooth and our customer service responsive. We appreciate your patience regarding any complexities with verifying vehicle mileage. It’s great to hear you feel positive and satisfied with your choice of Endurance. If you have any more questions or need further assistance, please don't hesitate to reach out.
- The Endurance Team
Reviewed July 31, 2025
They are the most horrible warranty company ever! They are having people write fake reviews to scam customers. My car was at the shop for 14 days before an adjuster reached out to me and at that point I needed my car so I had no other option but to take my car and then they told me if I did that they were no longer liable. I paid 175 dollars a month and I referred people to them that had the same experience. I had to get my cancellation notarized so they could return my funds and I never got the money back. They are a horrible company!
Hi Katrina. We appreciate you bringing your concerns to our attention, and we’re truly sorry to hear about your experience with our service. It’s important to us to address such situations promptly and thoroughly. While I'm unsure of the specifics pertaining to your statements, we encourage you to email us directly at feedback@endurancedirect.com so we can ensure a specialist looks into your case comprehensively. Please know we strive to make customers feel supported and to find fair resolutions in every situation.
Thank you,The Endurance Team
Reviewed July 30, 2025
After exploring various options, I chose Endurance Auto Warranty largely due to its positive rating on the Better Business Bureau. The sign-up process was straightforward, and they were very clear about how to file a claim and what is covered, even though I haven't needed to make a claim yet. Regarding cost and coverage, I'd say it's quite reasonable. There isn't much additional feedback I can give at this time due to my limited interaction, but I feel satisfied with the decision so far.
Hi Victoria! Thank you for choosing Endurance and sharing your positive feedback! We're happy to hear that the process has been clear and straightforward for you. If you ever have questions or need assistance, please don't hesitate to reach out. We look forward to continuing to serve you!
- The Endurance Team
Reviewed July 30, 2025
After considering different options, I ultimately chose Endurance Auto Warranty due to a disappointing experience with my previous provider, which refused to make payments on repairs that should have been covered. The signup process with Endurance was straightforward; one phone call was all it took to set everything up.
While they explained the benefits and claims process during the call, I found out later that the full details needed to be read in the contract. My only issue was the confusion regarding receiving a printed copy of the contract. Initially, I was told it would be mailed to me, but after realizing they’re a green company, I had to obtain it online. They were helpful in the end, sending me an email so I could print the contract myself.
I haven’t had the occasion to use the warranty since I purchased it in early July. Thus, I can't fully rate the service without making a claim or experiencing their fulfillment process. Nonetheless, based solely on how seamless the purchase experience was, I’d rate it well.
Hi John! Thank you for sharing your thoughts and giving us a chance to enhance our service, given your previous experience with another provider. We are happy that the initial setup with Endurance was smooth, though we apologize for any confusion regarding contract distribution. Adopting a green, environmentally friendly approach is important to us, yet accessibility is crucial. We're glad that our team could email the contract for your convenience.
Thank you for entrusting Endurance with your vehicle coverage. We look forward to providing the high-quality support your vehicle deserves. Feel free to contact us anytime with further preferences or inquiries!
-Endurance
Reviewed July 30, 2025
My initial sign-up with Endurance Auto Warranty was quite smooth, and the representative I spoke with was very nice and helpful in answering my questions. Initially, I opted for a trial, with the understanding that I could cancel within 30 days if I chose to. However, when I decided to cancel due to the cost, the process was unexpectedly cumbersome. It took considerable effort to even get in touch with someone in the right department. Even when I managed to speak with a representative and lowered my price slightly, it was still too high for our retired budget.
I attempted to cancel by sending a letter, as instructed, but whether it was received remains unclear. This uncertainty led me to reluctantly make another payment, as I was concerned about possible issues with non-payment. While I believe such a warranty can be beneficial, I felt a bit trapped in the process. Although the price reduction was a nice gesture, for someone like me, buying a warranty at the dealership when purchasing a vehicle seems more straightforward. Thus, I'm sort of neutral in recommending this based on the price and difficulties in cancellation.
Hi Connie. Thank you for sharing your experience. We aim to provide a seamless service, and I'm pleased to hear your initial sign-up was smooth and our representative was helpful. It's concerning, however, that canceling your coverage proved difficult. We regret any inconvenience caused and understand your frustration, especially given the importance of budgeting in retirement.
We'll look into improving our cancellation process to deliver a more convenient experience. If you need further assistance or want to discuss this matter further, please reach out. Your feedback is crucial in helping us improve.
Thanks,The Endurance Team
Reviewed July 30, 2025
I bought another Endurance Auto Warranty policy for another vehicle. I got it because of the reputation. I had Endurance prior to getting the one I just got, because my car's right at 100,000 miles. The one I had was up to 100,000 miles. The rep was very helpful. I'm now doing it on 25 payments.
Hi Pamela! Thank you for choosing Endurance once again! We're happy to hear you returned because of our reputation. It's fantastic to know our representative was helpful in setting up your new coverage plan for 25 payments. If there's anything you need or further assistance is required, please reach out to us. We look forward to providing you with trusted service!
- The Endurance Team
Reviewed July 30, 2025
I saw Endurance Auto Warranty on television. My car is five years old, and I plan to keep it for another five years. I'm approaching the 1000-mile warranty limit offered by the manufacturer, so I decided it was a wise time to secure additional coverage. I am alone so I don't have somebody to drive me around or to handle the repairs. When I contacted Endurance, the representative I spoke with was exceptionally thorough and patient, answering all my questions comprehensively. She exceeded my expectations by offering a payment plan that was surprisingly affordable, which I instantly agreed to. I haven’t yet had to use the warranty service. My ultimate judgment will come once I've had to rely on it for repairs. Hopefully, it continues to be just as good as it was signing up for it.
Hi Karen! Thank you for sharing your experience with us! We are thrilled to know that you had a seamless signup process and found our representative thorough and accommodating. Your decision to protect your well-loved vehicle is wise, and we're excited to be on this journey with you. Should you ever need to use your coverage, we're here to ensure you're supported every step of the way.
- The Endurance Team
Reviewed July 30, 2025
I had Endurance Auto Warranty last year because it was more affordable than an extended warranty through the dealership. Well, six months in, I tried to use it and was denied. Then I tried to cancel, and it was a nightmare. I was assured my warranty was canceled, but I still got charged the next month. This happened several times, and the supervisor was never available. What finally worked was calling every single day and requesting a cancellation, then asking for an email confirmation that my coverage was canceled.
Next, several months later, they are still sending me letters in the mail letting me know my policy has expired. I called today to speak to a representative because there is no opt-out option for mailers on their website. I gave the representative my account number, and he proceeded to try to sell me something. I had to abruptly interrupt him because he wasn’t listening and ask to be removed from their mailing list. After two requests over the phone, he finally paused his script and said, "I can do that." This company is a nightmare. You would be better off getting a credit card through a repair shop or paying for the more expensive extended warranty through the dealership to ensure that when it’s time to use it, you can.
Hi Amanda. We sincerely apologize for your experience with our service. Meeting your expectations and easing your vehicle coverage problems are very important to us. We're very sorry to hear about the trouble you encountered when trying to use and cancel the warranty, as well as your experience with unnecessary promotional efforts from our staff. We're actively addressing such concerns to ensure smoother, more respectful customer service interactions.
To address ongoing mailings, please don’t hesitate to contact us directly at feedback@endurancedirect.com so we can permanently stop this hassle and resolve any other challenges you're facing. Rest assured we are committed to preventing issues like this from happening again in the future.
Your patience and understanding during this frustrating time are greatly appreciated, and your candid feedback will help improve our services moving forward.
Best regards,The Endurance Team
Reviewed July 30, 2025
Took my truck in for a new starter and was only approved for 300$ on a 900$ bill. I was also told that Autozone had a cheaper starter than the dealership where I took my truck. I was totally nickel and dimed. First claim and last. Total waste of money and time.
Hi Gary. I'm sorry to hear about your recent experience with your claim. Understanding the frustration of not receiving the anticipated service and correct costs is crucial, given that these situations can indeed be expensive and stressful. We are keen to address such concerns and improve solutions. Please get in touch with our support team at feedback@endurancedirect.com so we can investigate your specific case and work to rectify the matter smoothly for your peace of mind. Your feedback matters as it pushes us towards higher facilitation commitments and service adjustments.
Thank you for allowing us this opportunity to address the issue.
Sincerely,The Endurance Team
Reviewed July 30, 2025
Excellent customer service provided. The representative answered all my questions and addressed my concerns. Highly recommended to use this company if need to cover your automobile extended warranty services.
Hi Chris! Thank you for your kind words! We're happy to hear that our representative provided excellent service and assisted you with all your inquiries. We appreciate your recommendation, and it's fantastic to know you're pleased with choosing us for your vehicle coverage. Should you need any further assistance, we're always here to help!
- The Endurance Team
Reviewed July 30, 2025
Endurance seemed to offer comprehensive coverage for all the lubricant parts in my vehicle. However, my experience turned out to be quite frustrating. When it came time to deal with an issue in the transition, the coverage I expected wasn't as straightforward. Despite them convincing me that I'd be well-protected, I encountered a failure due to permission issues, leaving me unable to cover the repairs financially.
The initial customer service was convincing, making the warranty sound like the perfect protective measure, but it wasn't long before I realized there were more hitches than I anticipated. Hearing about Endurance initially, everything appeared to be top-notch, but navigating this challenge has made it a real ordeal. I wouldn't recommend them based on my experience.
Hi Claudio. Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience with Endurance did not meet your expectations. It’s concerning to us that you faced coverage issues when addressing a problem with your vehicle’s transition. We want to ensure that our customers have the protection as promised and would appreciate the opportunity to rectify this situation.
To understand and resolve this matter further, please reach out to our team at feedback@endurancedirect.com. We would be grateful for any details you can provide to help us improve our services for you and others moving forward.
Thank you for bringing this to our attention, and we hope to assist you immediately.
Thank you,The Endurance Team
Reviewed July 30, 2025
My daughter had previously mentioned Endurance, and I felt it was time to explore this option.
When I signed up for the policy, I was truly impressed by their customer service. The communication was clear, and I understood everything without any complications. They ensured that there were no issues regarding the financial aspects as well.
Overall, I would give my experience with Endurance a high rating, as everything went smoothly throughout the process.
Hi Cynthia! Thank you so much for your positive feedback! We're happy to hear that our customer service team impressed you with clear communication and smooth financial interactions. It’s great to know that you had a seamless experience signing up for your coverage plan. We’re here to ensure your journey with us remains exceptional. If you ever have any questions or need support, please reach out. Thank you for choosing Endurance!
-Endurance
Reviewed July 30, 2025
The process of getting signed up with Endurance has been smooth, and the rep I worked with was quite accommodating in helping me secure the full coverage I wanted for my vehicle.
I would recommend Endurance based on the initial signup phase. Navigating their website and app was straightforward, adding further ease to the whole experience.
Pricing-wise, I found great value in my choice. The website was user-friendly, which only added to my positive start with Endurance.
Hi Emmanuel! Thank you for your positive review! We’re happy to hear about your smooth and accommodating experience with our sign-up process. It’s great to know that our website and app added to your ease and contentment, as it is our aim to create the best experience possible for our customers. We’re thrilled you found value in your plan choice with Endurance. Should you have any questions in the future, please feel free to reach out. Welcome to the Endurance family!
- The Endurance Team
Reviewed July 30, 2025
I wanted continued coverage on my vehicle and the sign-up process with Endurance was fairly simple. It was easy and pretty painless.
Hi Mercedes! Thanks for sharing your positive experience with signing up for continued coverage with Endurance. We're happy to hear that the process was easy and straightforward. Should you have any questions or need further assistance in the future, please feel free to reach out to us. We're here to help!
- The Endurance Team
Reviewed July 30, 2025
I went with Endurance Auto Warranty after hearing about it from a colleague. I became interested in their extended coverage primarily because of the age of my car; it's a decade old. However, after signing up, I ended up canceling the contract because of the mileage stipulation. Since I live close to work and don’t drive much, reaching the 1,000-mile requirement was going to take quite a few months. I figured it made more sense to save the $127 monthly premium for any potential repairs.
The sign-up process itself was seamless and hassle-free, earning a complete score in my eyes. The rep I spoke with was professional and knowledgeable, deserving a solid rating in terms of service quality. They explained that the warranty wouldn't become active until either 30 days had passed or I'd hit the 1,000-mile mark. Given my circumstances, I concluded it wasn’t practical for me. Instead, I'll be better off managing repair costs independently.
Hi Heath! Thank you for taking the time to share your thoughtful feedback. We're pleased to hear that your sign-up experience went smoothly and that our representative was able to assist you effectively. We understand your decision to discontinue based on the mileage requirement and hope to offer more flexible options in the future that better meet your needs. Should circumstances change or if you have any other questions, our team is always here to help. We value your insights and appreciate your understanding.
- The Endurance Team
Reviewed July 30, 2025
The customer service from Endurance was wonderful, but the auto dealer that I bought the vehicle from, not so much. They had pamphlets and I had to call up where I bought the vehicle. The lady I spoke to went above and beyond to explain everything to me and make sure I understood what she was telling me and what I was getting. I had no complaints at all with anything with Endurance.
Reviewed July 29, 2025
I was calling to cancel my warranty. Brittany was so helpful. She gave me options that I wasn't aware of and since I didn't want to lose out on what I had already put into it, I listened. Wow! She was so transparent and helpful. Needless to say, I stayed!
Hi Edith! Thank you for sharing your wonderful experience! It's fantastic to hear how Brittany was able to assist you effectively and provide valuable options. We're thrilled that you decided to stay with us and appreciate your kind words about her transparency and service. Please feel free to reach out anytime if you need further assistance.
- The Endurance Team
Reviewed July 28, 2025
The lady was friendly and professional. Took care of my situation quickly and was very helpful. Highly recommend Endurance. I have recommended Endurance to my family and they now have a policy. Have always been professional.
Hi Mike! Thank you for sharing your encouraging feedback and for recommending Endurance to others—we truly appreciate it! It's wonderful to hear that our team provided you with excellent service in a professional and friendly manner. We are honored to have your trust and participation. If there's anything more we can do, we're always here to help.
- The Endurance Team
Reviewed July 26, 2025
Before settling on Endurance, I researched three different companies, and what really tipped the scale in their favor was a call from a branch manager. I was initially concerned due to some negative reviews I had come across, but the branch manager addressed all my questions, explaining what was and wasn't covered, which helped solidify my decision.
When I went through the sign-up process, I encountered two representatives. The first person I spoke with was a bit pushy, but I found the subsequent conversation with another representative much more pleasant as he was less aggressive in his approach.
The main reason I sought this coverage was the used vehicle I had purchased recently—it had quite a few miles on it, and I wanted to ensure essential components like the engine, transmission, and drivetrain were covered. I wasn't focused on minor parts like the alternator.
I was informed that the coverage would begin after a 30-day waiting period, and the term lasts for five years, though only two of those years are without payment obligations. Ultimately, it was the detailed explanations from the branch manager that convinced me to proceed with Endurance.
Thank you for sharing your experience with us, Russell. We're thrilled that our branch manager was able to address your concerns and that the detailed explanations assisted in your decision to choose Endurance. We understand that interactions with representatives can vary, and we're glad one of our team members made your experience more pleasant and agreeable.
We're committed to providing comprehensive vehicle protection, and we're pleased that our coverage on essential components aligns with your needs on your newly purchased used vehicle. Should you have further questions or need assistance during your five-year coverage period, please don't hesitate to reach out.
Your feedback is invaluable, and it helps us continually improve our services. We're proud to have eased your concerns, and we look forward to maintaining your confidence in us.
- The Endurance Team
Reviewed July 25, 2025
Denied claim because the vehicle we bought had tires that were one inch bigger than factory. We had no clue was bought with those tire on it. What does tire size have to do with an air conditioner issues. They do not want to pay they got sticker shock at what the job cost. This did not do my children well in 100 degree Louisiana temperatures. So I guess you need to make sure the car is factory all the way to tire inflation caps so they will handle your claim.
Hi Donald. We appreciate you bringing this situation to our attention. We understand the frustration of having your claim impacted due to an issue like tire size that seems unrelated to your air conditioner problem. Your experience during such high temperatures is genuinely concerning, and we apologize for any distress this has caused you and your family. To review this specific case further, could you please reach out to us directly via phone at (866) 432-4443 or via email at feedback@endurancedirect.com? We are eager to resolve any confusion tied to claims processing and ensure you have a satisfying resolution. Thank you for your patience, and we look forward to the opportunity to assist you.
Thanks,The Endurance Team
Reviewed July 25, 2025
This is a fraudulent company. They refuse to pay or anything and everything. Even After I called 3 times and cancelled my account and got a confirmation for cancellation, they kept charging my credit card for 5 months. They don't respond and don't answer the phone. Stay away.
Hi WJ, we’re sorry to hear about your experience with cancelling your coverage and still being charged. We’d like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.
Thank you,The Endurance Team
Reviewed July 24, 2025
I saw the ads on tv. Looked real good. Take vehicle to mechanic of my choice( if you can find one, that want to play the Endurance games)...1st repair I had done on my truck a/c evaporator was bad...that was cut and dry....they paid for the repair no problem...I guess I reached the amount of money they wanted to pay because all other issues have been denied...even though the contract has a list of parts they cover....next was a cv axle and stub axle on front axle vehicle is a 4x4....next was cracked exhaust manifolds they said because those parts were made on Tuesday and that week they were only covering parts made on Wednesday that week....or some other stupid reason...
Needless to say they did not cover parts, this was after hours wasted by myself and mechanic being on the phone with customer service....next the waterpump and clutch fan failed....that was another argument with customer service and hours on the phone....with the only result being a partial payment....I have 2 years of coverage left....This warranty is a rip off...Don't believe the tv commercials....They are not real....I hope I have no more issues...because I know it's going to be a hassle plus trying to find a shop to honor the warranty most around where I live won't honor Endurance anymore because of the difficulties dealing with them.
Thank you for sharing your experience, Joseph. We apologize for the issues you’ve faced and regret that our service has caused any frustration. It’s concerning to hear about the challenges you’ve encountered with part approvals and communication delays. Please reach out to us directly at feedback@endurancedirect.com, as we would like to assist more actively and find a positive resolution for your remaining coverage term. Your feedback is crucial for us, helping us ensure better service for valued customers like you moving forward. We appreciate your patience and look forward to helping you more effectively.
Thank you,The Endurance Team
Reviewed July 24, 2025
DO NOT TRUST ENDURANCE WARRANTY – They Left Me Stranded and Refused to Help When It Mattered Most. I bought an extended warranty from Endurance thinking I was protecting myself and my family — especially since I have children with special needs and use my car for work and daily life. I was sold the Supreme Used plan and was told that once I passed the 30-day and 1,000-mile waiting period, my car would be covered. I did exactly that. I drove past the 1,000-mile mark and well beyond the 30-day window. When my car suddenly had a serious issue, I thought I was covered. I followed every step I was told — called for pre-authorization, paid out-of-pocket for a diagnosis, submitted documentation, and waited.
But instead of helping, Endurance found a technicality based on guesswork to deny my claim — saying the mileage at the time of purchase couldn’t be verified. I sent them two separate documents showing the mileage on the day of purchase (73,465 miles), but they ignored my evidence and never sent me a single lab report or written denial. Instead, they started offering me a refund I never asked for. But only if I sign a form first. I told them I won’t sign anything without legal review — and they’ve been pressuring me ever since, without giving me any of the denial documents or proof they supposedly used to make their decision.
If you’re considering Endurance, ask yourself this: Why would a company offer a refund if they were in the right? I feel completely deceived. I trusted this company, paid for coverage in good faith, and now I’m stuck with a broken car and no support. Endurance gave me the runaround, left me out thousands of dollars, and refused to take responsibility — all while hiding behind vague excuses and refusing to provide documentation. They caused emotional and financial stress I didn’t deserve, and I’m not letting this go. I will be turning this over to my attorney and filing with the Attorney General next. Please protect yourself and your money. Do NOT buy a warranty from Endurance.
Reviewed July 24, 2025
"I had an amazing experience today with Kim. She was very understanding, nice, polite, and helpful. I was going to cancel my policy because I didn't understand how it worked, but she broke everything down and explained it very well. It was such a great experience. Keep up the good work; job well done! God bless you."
Hi Yekia! Thank you so much for sharing your incredible experience with Kim. We are thrilled to hear about the excellent support she provided in clarifying your coverage details. Our team is dedicated to ensuring that each interaction leaves our customers feeling informed and appreciated. We're glad Kim could demonstrate this commitment effectively. Thank you again for your kind words and encouragement. We're always here to help!
- The Endurance Team
Reviewed July 24, 2025
I purchased a vehicle service contract from Endurance in March 2024 for my 2016 Ford Explorer, paying over $3,400 in total. The plan promised comprehensive coverage under their “Secure Plus” protection. However, when I needed to use the warranty, Endurance failed to honor the agreement. My claim was denied without a valid explanation, leaving me to cover the repair costs out of pocket. Despite multiple attempts to resolve the issue through their customer service, I received no meaningful support or resolution. I feel misled and frustrated, especially after trusting their advertising and sales promises. I do not recommend Endurance to anyone looking for reliable vehicle protection. Their service has been a waste of money and time.
Hi Victor. Thank you for your feedback, and I’m sorry to hear about your experience. It’s important that we uphold our commitment to reliable vehicle protection, and your situation sounds frustrating and concerning. I apologize for any inconvenience this has caused and appreciate you bringing it to our attention. We are eager to research your claims further and explore a resolution that meets your expectations. Please email us at feedback@endurancedirect.com so we can prioritize resolving these matters. Thank you for your patience, and we hope to rectify this situation promptly.
Thank you,The Endurance Team
Reviewed July 23, 2025
After being with this warranty firm for 5 years, my premiums paid in full, I find out recently no service vendor in Hawaii will honor their warranty due to multiple complaints and lawsuits involving fraudulent practices. I was a victim of a $2500 deductible although the contract states $100. A class action suit should be formed in Hawaii as well.
Reviewed July 23, 2025
Endurance is terrible!! They will lie to you, they take money out of my account every month. They told me to put more miles on my car for my claim to be approved, that was a lie. The guy denied it so they lie. I don't like liars and I don't like people that steal money. So now I'm taking this up with corporate and an attorney. I really hope Endurance no longer exists because they are horrible people. They gave us the runaround. Take it from a manager at the Lexus place in Greensboro, he could never get through. I had to help him and call them because they would not help him or talk to him. This is what I'm talking about, do not get Endurance, they are terrible people, and steals your money out of your account. I think somebody should put them out of business because that's really horrible. All you're doing is pouring money into helping them to deny claims cause that's all they're doing is just taking and not giving nothing, not helping!!!!! 😠
Reviewed July 23, 2025
I was contacted by an agency to sign up and I wanted to do a comparison with some other agencies that also do auto warranty work, so I contacted Endurance through a Google search. I contacted three different agencies and they were the one that had the best presentation. I got three quotes and throughout the process, Endurance followed up to ensure I had all the information I needed. Their approach was professional and direct.
When consulting with the auto service departments I use, they recommended Endurance, making me feel more confident in my decision. Reaching a representative was easy both online and over the phone. The reps were very knowledgeable about their product and provided competitive rates. I had a comfortable experience with Endurance, and they provided the best information regarding coverage details and what to expect with their program. The sign-up process was smooth, with the program starting immediately after putting down the deposit, and my service is approved for five years.
I can happily say my experience has been excellent, and I would recommend Endurance Auto Warranty's service to friends and family.
Susan, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help!
- Endurance
Reviewed July 23, 2025
I needed an extended car warranty with the new truck I bought and decided to go with Endurance. I saw them on TV and as a new truck owner, having comprehensive coverage was quite appealing. My sign-up experience was relatively smooth as the protection specialist clearly explained what the coverage included. While basic wear and tear elements like brakes and rotors weren't part of the package, I was content with what was offered given they signed me up for a four-year, 130,300-mile plan.
The communication during registration went along quite well. I haven't had to claim yet, but I appreciated the straightforward process post-signup, first needing to report my updated mileage due to initial repairs at the dealership before taking possession. The car lot fixed everything that needed to be fixed.
Several folks have asked me about my choice, and so far, I've told them that the warranty seems promising. There are some reviews out there that made me skeptical about getting Endurance, but I gave it the benefit of the doubt. I believe in having extended car coverage ‘cause it can be expensive to fix one's car when things break. I hope I never have to use it, but if I do, I know it's there.
Thank you for the 5-star review, Charles! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us.
-Endurance
Reviewed July 23, 2025
My previous warranty, which came through the dealership, was expiring within three days. I saw advertisements and received letters from Endurance Auto Warranty, which prompted me to consider them. The representative at Endurance who helped me enroll in the new policy was fantastic. I genuinely felt that all my questions were thoroughly answered, and the coverage provided met my expectations. One area that could use improvement would be a bit more clarity about when payments would be deducted. I was under the impression that the first deduction would be on August 1st, but it actually occurred on the day we agreed to the contract, so a heads-up on that would have been appreciated. Overall, the process of signing up over the phone was seamless, and I would give them top marks for the experience. They did an excellent job.
Hello, Robert! We’re so grateful you took the time to share your feedback. It’s our pleasure to serve customers like you.
- Endurance
Reviewed July 23, 2025
We found Endurance Auto Warranty through the internet and compared them with other providers in terms of what we needed to get for our 2021 Toyota Highlander. The Endurance representative we talked to made a very good case for the price and how long we would be able to insure the car, and the sign-up process was smooth. The representative was extremely helpful and willing to provide honest comparisons with other companies. He was able to give us true facts about the ones that we looked at already, and the comparison was very positive for Endurance.
Regarding the cost, it turned out to be well within our budget and perfectly tailored to meet our needs. On the other hand, I was under the impression that we were gonna get a printed schedule of what the insurance covers through the mail. Instead, we got an email that said we could print it out, which I did so we could have that on hand. I thought the representative was also gonna send one in the mail, but I haven't received it yet.
Despite this small hitch, I found Endurance Auto Warranty to be very informative and reliable, warranting a strong recommendation for others seeking similar services.
We're glad to hear you had a positive experience with Endurance, Byron! Your feedback means a lot to us, and we're here whenever you need support. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you.
Thanks,The Endurance Team
Reviewed July 23, 2025
I have a very good friend who had an extended auto warranty with another company and after checking into that company, I wasn't satisfied with their offer. So, I started to search, and then I saw Endurance Auto Warranty's ads on TV.
The sign-up process was pretty straightforward. They needed basic details about my vehicle, including mileage, and at the time, they offered me a nice discount. I found the representative I worked with to be professional and knowledgeable. She explained the policy terms clearly, including the activation period which starts 30 days or 1,000 miles from sign-up. I was particularly impressed with her deep knowledge about different vehicles and her ability to answer why the 30 days or 1,000 miles criteria was in place, and the reason was understandable. Some people already have their vehicle broken down, and they try to call and get coverage.
I rate my experience with Endurance Auto Warranty as a 4 out of 5, and the only reason it isn't higher is simply because I just joined and haven't had the chance to utilize the service yet. Overall, my initial impression was quite positive, and I hope I won't need to use the warranty services extensively.
Hi, Robert. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- Endurance
Reviewed July 23, 2025
My car's getting older, and I want to take care of it. I heard about Endurance from a TV advertisement, which grabbed my attention to look into it further.
The sales representative I spoke with did a good job addressing most of my questions, although I still have a few lingering ones, like the expected delivery of the welcome package that comes with the hard copy of the contract. It's been a while since signing up around the 25th, and I haven't received it yet, which leaves me a bit in limbo about some details.
When it comes to coverage expectations, I'm still in the dark since I haven't had to make a claim yet. Nonetheless, the initial interaction seemed professional, leaving me with a positive impression. I provided the necessary information, like my car's mileage, and I'll have more clarity after reviewing all documentation.
Overall, the signup process was fairly seamless and straightforward. I would rate it a 5, thanks to the helpfulness of the representative, who gave me enough information to know that I should be covered with almost anything that happens to the car. I'm just waiting for the contract to reassure me further. If things proceed smoothly, I feel confident about the coverage acting as promised.
Hi, Robert. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you. We look forward to having you as a client for many years to come.
- Endurance
Reviewed July 23, 2025
I bought a 2018 vehicle with almost 100,000 miles on it, so I wanted something that was gonna give me the ability to be hassle-free. I heard about Endurance Auto Warranty through the mail and when I called, I spoke with a lady who explained it to me. My interaction with the representative who signed me up was awesome. She was incredibly helpful, explaining everything in detail including pricing and coverage options like electrical and fuel lines—which was way more than the dealership did when I bought the vehicle. It made a real difference, and she sold me on the program.
The problem was my truck already broke down no longer than I had it three weeks. It wasn't gonna be covered, but if I would have had Endurance earlier, they would have already covered it. Fortunately, the dealership covered it.
Having peace of mind and avoiding the hassles of an older high-mileage vehicle are very important to me. So, having a warranty with Endurance was crucial. I've even gone ahead and recommended them to two others.
Overall, I'm quite satisfied with my experience with Endurance and would encourage anyone interested to check them out.
Hi, John. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help!
- Endurance
Reviewed July 23, 2025
I have an older car that doesn't have a warranty. I thought maybe I should get something, and I had Endurance Auto Warranty prior once before. I believe I first learned about them through a TV advertisement. My sign-up experience was straightforward. The sales representative assisting me was pretty good. She answered all my questions clearly, and there wasn't anything I felt was mishandled during our call. It was a seamless process from getting a quote to understanding how everything worked. I'm looking forward to seeing how well the service performs when I actually use it.
Hi, Shirley. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- Endurance
Reviewed July 23, 2025
I went to my garage, said I think I should have extended warranty and asked the guy about a couple that I had heard of. I didn't recognize Endurance's name until he brought it up, but I had a policy with them years ago on another vehicle. I looked them up online, and not long after, they reached out to me.
My experience setting up the policy was quite positive. The customer service was great; the representative I spoke with was very patient. I had lots of questions about the terms he mentioned, and he took the time to thoroughly explain everything I needed clarity on, which I appreciated a lot. Everything went pretty smoothly. I had another question since our last interaction, but that, too, was handled fine.
Overall, I'm quite satisfied with Endurance Auto Warranty and wouldn't hesitate to recommend them.
Thank you for the 5-star review, Barbara! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us.
-Endurance
Reviewed July 23, 2025
I was with another company and for $100 a month, they would only take care of my motor and transmission if something went wrong. At that time, that was all I could afford, so I went with it. Those were the two major things in a vehicle. But as I thought about it as time went by, I figured I needed more coverage. I noticed that I've been seeing Endurance on TV, so I decided to go online, then they called me.
Looking back at the sign-up experience, I found it straightforward. Overall, I would gladly recommend Endurance Auto Warranty to a friend.
Hi, Troy. Thank you for recommending us in your review! We’re glad your experience with us was a great one.
- Endurance
Reviewed July 23, 2025
I like that Endurance Auto Warranty has direct involvement with dealerships, without any middlemen, which I found reassuring. My experience with their customer service was pleasant. The representative I spoke with was extremely accommodating, addressing all my queries with patience and clarity. The smoothness of the enrollment process left a positive impression on me, making me confident in my decision to go with Endurance. They offered a seamless experience, which I appreciated.
Hi, Felicia. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.
- Endurance
Endurance Warranty Company Information
- Social media:
- Company Name:
- Endurance Auto Warranty
- Address:
- 400 Skokie Blvd.
- City:
- Northbrook
- State/Province:
- IL
- Postal Code:
- 60062
- Country:
- United States
- Website:
- www.endurancewarranty.com
