Endurance Warranty Reviews

This is the first time I take my time to give a BIG NEGATIVE. To a company. Recommended by someone that right now is also dissatisfied with this company. Please keep your money for a better use than just giving away to ENDURANCE WARRANTY.

Very informative and gave me great break on plan. Very happy with my plan and will save me lot of money if something happens to my truck. The person was very nice and helpful on the right plan to get. You can take your vehicle any place that have certified mechanic in the USA. Looking forward to using plan that has towing, car rental and tire replacement or fixed your tires. There is a 30 day waiting period and you have 30 days to cancel for 100 percent refund.

HORRIBLE from Claim 1. They worked at a snail's pace, costing me an arm and a leg in rental car fees. Then, they didn't approve what they were going to approve in time for me to get my truck before leaving on vacation. Now I have NO IDEA how I will be able to get to work, let alone get out there to the shop to pick it up.

Updated on 05/05/2025: Do Not even consider buying an extended warranty with Endurance! I purchased one over 18 months ago and after paying over $1900 my first claim has turned into a disaster. On April 24th I had a noise that my dealership has confirmed to be axle wheel bearings in the rear differential. I was told it had to inspected by a third party, and completed within 24-48 hours. 68 hours later it was inspected but the adjuster said it was not properly inspected and another inspector is now required. I’ve no idea at this point when this will happen. I’ve been without my vehicle now for 8 days without any repairs or resolution. To add to this debacle, I’m paying out of pocket for a rental. My advice, purchased an extended warranty from the dealership so repairs will be covered and in a timely manner.

The rep I spoke with this morning she answer all questions, very knowledge about my policy. The rep made me very happy. Been a customer with Endurance, I love the outstanding job she did. The only thing I have to say bad about Endurance Warranty, I wish your company would cover hands blue models for car radio. Customers like me who have a older car that have lots of models inside their vehicle, also I wish your company covers EGR valve. All in all endurance warranty been a good investment for me ever since I had them with my first car. Keep up the great job. Please try to have a bit more coverage for older cars. Thank You 👍

I contacted the company to terminate my contract. I had the opportunity to be assisted by associates Tamara and Kim. Kim explained benefits of maintaining this contract and highlighted information I failed to consider. Upon digesting this information I reconsidered my position. Talking with Kim reminded me of why I initially obtained this service. Thanks Kim for assisting me today. BRAVO ZULU! IYKYK

Warranty has been good, and has covered what was needed so far no issues. Calling for information was quick and easy. Thank you Rodney. He made it easy to get all the information I needed and to change my payment information.

I recently had an issue with my policy and coverage gaps. However, my account Mgr. **, was very patient, kind, and informative in answering my questions and doing a side by side comparison with competing warranty company coverages.

I've just begun with Endurance and the person who provided me with the information and signed me up was fabulous to work with. So far, so good! I look forward to a similar great experience whenever I may have a claim. I had looked up reviews and found all very positive reviews for Endurance. Of particular importance to me was the fact that you handle all customer contacts including claims. You truly serve your customers.

I purchased an Endurance warranty for my car after replacing my brakes and tires, as my car is getting old and repairs are getting expensive During the purchasing time, they asked for my car mileage and gave car mileage number, and after 3 months, my A/C stopped, and it is not cooling the car and check engine light started and took my car to the shop and they submitted an estimate then they asked my proof for my miles document a week before or after the purchase date lucky that I have document because day before purchase I did tire replacement did a Uber and submitted the document. Later they said they gonna send inspector to inspect the car to check all the claimed items are correct then inspector submitted a report stating all are accurate in claim.

I had to call to make a change to my banking info. The Customer Service person was polite & helpful & she told me she would get it done & she did & I received an email confirming the transaction. Thank you, Endurance!

I received outstanding customer service from Monicia **, who was patient and understood my concerns, and provided a solution. She is very professional, articulate, and a true asset to the Endurance organization.

My process of my claim began on March 23 2025 and today is April 22 2025 and no resolve in site except million excuses. I'm a senior and I need my vehicle and these people don't care. They have called me twice once requesting oil change records and we emailed them. 2nd time telling me we are working on it. Almost a month and still working on it.

The young man who assisted me in making my decision was great. Between my wife and I we have about 45 years of sales experience (professional training and coaching/teaching). And I would have loved to have had him as a staff member. Please let this be known to his superiors.

I purchased a contract in 2023 paying a high fee. Thinking I would be treated fairly. Not! I have paid over 4,000 dollars. Car broke down got a tow in to the mechanic and once it was diagnosed the dealership contacted Endurance and they denied the claim. This company is a big scammer and should get what’s coming to them. It’s not fair to take people money the way they do. They only paid 1,500 on claims. I just thank God I didn’t finish paying this contract to be ripped off like this. They should be investigated.

Magaly a representative for Endurance warranty was very helpful patient courteous and professional and I am thankful for the 10-day grace period for payment. My experience went well and I was able to make a payment without any late charges.

I was pleasantly surprised of Rodney's professionalism and great customer service skills. I did not have my contract pulled up. He was more than happy to review my contract to check my repair eligibility.

Our car had an expired warranty and the other car is older with more mileage. It made sense since Endurance would do some coverage, especially my older truck. It seemed like it was worthwhile to attempt. The representative was really good. Good information, good details. He was a joy to talk to.

Had good customer service when requesting a quote, initially purchased a policy, but then subsequently decided not to keep the policy. Spoke with a manager to cancel the policy. He pointed out the benefits of Endurance and offered me a further discount. I was still not interested in keeping the policy. He did not pressure me to keep it and agreed to refund me the first month's payment.

My truck runs out of warranty on the 24th of this month. I talked with the service adviser at Sarasota Ford. He said that they've had the best luck with Endurance. It was very easy. I just gave him my information, the information on my truck. I got paperwork. I manually signed everything or electronically signed everything and then sent it back. And that evening, I had all my paperwork. It doesn't go into effect for 30 days. As far as the program, they were gonna warranty everything up until four years or 100,000 and 70,000 miles. They would take care of anything. They would also have free towing if I needed that. It was very seamless. They do have roadside assistance. They have towing. They even have a place where they'll give you a loaner. I have that with my insurance. I've been with my insurance company for many years. So I don't have any problem with that. It was very simple, very easy. It wasn't difficult at all. Everything went real smooth.

** Please call me **. I want to add another car also I want to know if you do motorcycle insurance. My name is Reginald **. Atlanta Georgia. It was great service on my 2017 GMC Yukon. I also have it on a 745 Bmw. I would love to put it on my motorcycle.

Was told we would send paper copy of all information on policy & copy of card since we only have our logins for information and copy of our cards, nothing as of today April 19, 2025. Everyone we have talked with has been very kind and helpful. Look forward to many years help in future.

I needed an auto warranty and I was browsing. Mine was going to expire and I want my 2021 vehicle to be covered. I got a full coverage with Endurance and the guy I spoke with told me it was the highest. He walked me through the process and it was easy. It only took about 20 minutes to be completed. I signed up for something which I could file for an immediate claim. Endurance is a good deal. It‘s easy and looks reliable. I'll know when I start trying it but right now, I'm satisfied.

Endurance is very easy to use and sign up for. I got all the information right away and everything was done online, so it was very simple.

I am writing to formally submit a complaint regarding my experience with Endurance Warranty Services, which I believe engaged in misleading sales practices and made a bad-faith effort to deny legitimate claims under my vehicle service contract.

I found him to be very knowledgeable and helpful. He was honest with me and told me when to call him back if I didn't receive the information I requested. All in all it was a good call and I hung up feeling like my needs were met.

I heard about Endurance on the television commercials and also received several mailouts explaining their program to the consumers. And I decided to get Endurance because of the vehicle that I'm driving. It is past 100,000 mile mark and the warranty had expired. So I just needed to get extra guarantee in case something happens.

Endurance was the first company I called and they checked all the boxes that I wanted, so I went with them. They gave me everything I wanted, plus additional things. I would tell anyone to check out Endurance before they check out anything else.

I don’t know if they’re totally true about saying that they help repair your car if it’s thousand dollars worth of damage because I just recently purchased a car, I put this extended warranty on my vehicle and they did the inspection and this and that. They called me and told me first that it was a limited warranty and I had to pay some out-of-pocket because I need a whole new engine. And now I just got a call today saying that they denied my claim saying too much combustion in the engine and I guess from idling but if you’re driving a used vehicle there’s going to be combustion in the engine.

I haven’t had a warranty for a while, and I keep getting these advertisements in the mail for Endurance and for CarShield. One day Endurance called me, and that was when I signed up because I had an Endurance card right in front of me. The person who assisted me during signup was very nice, thorough, and he explained everything well. I feel like I’m well-covered on this deal.

I haven't used Endurance yet because I am on my 30 day trial period so I can't have an opinion regarding coverage and how well they do honoring coverage. I chose Endurance based on reviews, I hope not to be disappointed. My car is running fine, technically, I don't need it, but it is better to have a peace of mind. I am leaving five stars because customer service is great so far. I just made a phone call to ask a couple of questions regarding coverage and the person who answered my call was very helpful and courteous. If they offer the same customer service quality when people file a claim I would feel that choosing Endurance was a very good choice and that it will be a great experience. I am happy to be a member. So far so good.

Most companies wouldn’t cover a car with over 150,000 miles on it, but Endurance did, so I went with them. The gentleman I spoke with went through the whole policy and explained the terms to me. He told me what the contract would be and set up an auto draft payment. I got a bumper-to-bumper coverage that includes my powertrain, water pumps, and anything to do with the suspension system. It’s not gonna cover brake pad replacements, tires, and wear and tear stuff. They told me they would cover oil changes too. I have a BMW Diesel that requires a certain type of oil that fairly expensive than Mobil 1. They said as long as it’s a certified mechanic or oil change place, they would pay for it.

My son said he has Endurance and that it’s good. He said he had to use it once and they came forth.

I was warned by my husband not to purchase the warranty because they couldn't be trusted. My car requires a new torque converter which is covered by the contract. They refuse to pay because I am unable to produce a receipt for a service that was done BEFORE I signed the contract. However, they also refused to cover a similar service for my daughter and she actually had the receipt for the service citing the service must have been done wrong. Their goal is always find a reason not to pay. Very disreputable.

Nicholas, the salesman from Endurance, explained everything in detail to me. He was so good because he convinced me to purchase it. I was approved earlier this month for a four-year service, and it will activate on the 2nd of April. I got several special perks, such as the rental and towing.

Endurance has decent pricing, easy signup process, friendly and knowledgeable customer service. He explained it to me in a way I could easily understand, and I was very satisfied.

Purchasing the Endurance Warranty went well. Their representative helped me get the plan that I wanted, which is a little more than what I was paying my previous warranty. However they couldn’t cover my Freightliner Sprinter van.

I got the full coverage from Endurance. Signing up was pretty easy. I got a quote online and then they called me back. I wasn’t too familiar about the coverages, but the agent talked me through it. Endurance was the first one I’ve seen, and even though I haven't had to file a claim yet, I would recommend them.

I traded cars and it had with no warranty. I almost went with another company but I saw that Endurance was advertised on TV so I decided to call and find out about them. The lady who helped me did a really good job explaining it to me so I decided to go with it and try it. I had to make a downpayment and I'm still on a waiting period, but I don't have too much longer to wait.

I purchased an auto warranty from Endurance because of the age of my vehicle, and the representative I worked with named Ladarius was super nice and very helpful. He went over everything thoroughly and explained what was covered and what wasn’t and made sure I understood everything, repeating it when needed. He did a very good job. It was a very painless experience.

I went on because I like Endurance. All the things y'all had to offer, rental car, towing, all of that. The representative, I love it. He is honest. He was so professional. He answered all my questions. And I like what he talked about and stuff. When they said, if your car gotta go to the shop for over 24 hours, they give you a rental car. Some companies say you gotta have full coverage to have a rental car through a warranty. That was the deciding factor right there. I got a2014 RAV4. My wife got another car, so she gave me this one. That was a year and a half ago. That had 68,000 miles on it. It's all it had on it. So I wanted to keep the tip-top shape, and next time I go to the dealership to get it repaired. I got to 102,000. It's still running fine and perfect. The only thing come on some time would be the maintenance, like when it's time to get the oil changed. Other than that, I have no problem with it. I already recommended one to my son-in-law. He just bought a 2020 Escalade. I told him about Endurance, so he went on sign up. If you wanna extend, go to Endurance. Be honest with you, I had CarShield, and they didn't honor their warranty.

I received a written communication from Endurance about extended vehicle warranty on my car. That was the first time I heard about them. I went with them because of their reputation. The research that I did highlighted Endurance as being one of the top extended vehicle warranty providers.

I went with Endurance Warranty because I felt a little more comfortable with them given their history, and Lexus uses them for their warranty. So that settled it for me. The experience with signing up was fairly easy. The representative was very helpful. He was quite knowledgeable about the contract and worked with my questions. The coverage was adequate. This is my first time with an extended warranty like this.

I got a warranty with Endurance because it was something that I felt like I needed because of the car that I bought, and the expensive bills if you do have to have some work done.

I heard about Endurance from a friend ‘cause he has a truck just like mine. It's just a different trim. He encouraged me to get it, and I also wanted to get it because it's a good warranty. I just recently got my truck, and then the warranties that the dealers give are probably for six months or a year. I need a warranty that's gonna be worth it, even though I gotta pay. And my friend told me about this one, it sounded really good. When I spoke to one of the representatives, he was kind. He told me every little detail about it. I remember him saying electrical, engine-wise, transmission-wise, and it covers the tires. And there's a tow truck benefit as well that comes with it. They told me it doesn't kick in until a month, and it'll start on May 9th. This is for 48,000 miles, or it expires in 2029. I really like it. I told one of my co-workers not so long ago this morning. He really liked it, and he got Endurance as well.

I heard about Endurance on TV. I needed some coverage because my truck is a 2021. It was out of warranty. It was good. I was satisfied with it.

The warranty of my 2020 Ford Escape expired. I was looking up different providers, and somebody referred Endurance to me as the one that was reliable. Sign-up was very smooth. They were very pleasant and helpful over the phone. They made things very clear. With the things that they said they covered, I thought it was excellent. I was using CarShield prior to this one with another vehicle in 2017. The price is about the same. All in all, my Endurance experience was cool.

I went with Endurance for the quality and knowing about the company. The sign up process easy and quick. I was satisfied. I hope I don’t ever have to use it but overall I would recommend them.

I kept a letter from Endurance that tells me I have to make a call by a certain date, and I passed the date. But I went ahead and called that number and got the information, talked to the person, and I decided. There was nothing about the representative that turned me off, so I must have liked it because I went ahead and signed up.

My car is a 2011 and I had a warranty on it and it wasn't a very good extended warranty. So I looked online and they said that Endurance was one of the top that's why I changed. The other companies I used were horrible. The rep that I spoke with was very knowledgeable. He told me I need to wait for 30 days before I can use it. Their customer service was excellent.

I have Endurance on my other car, and they’ve been good with it. And so, when my bumper-to-bumper insurance on my other vehicle ran out, I signed it up with Endurance. And the representative who signed me up was good. He was informative, knowledgeable, and polite.

I went with Endurance because they had the best rating as far as reviews. And my experience with them was good. But now, I see that Endurance is offering $300 off of your thing. So, I’m gonna call tomorrow and see why I didn’t get that. Because I haven’t even made my first payment yet, and I don’t think that’s right. Technically, I could cancel them and sign up again, but I don’t wanna do that. So, the $300 would be nice because that’s like a free payment.

I can’t afford a repair of $4,000, so I decided to look into a warranty. I chose Endurance Warranty because they’ve been around longer. I had a good experience signing up with them. It was easy. The sales rep was a good guy. The price and coverage was good.

My other warranty expired, so I looked for another one. And I ended up choosing Endurance because when I read about it, it had the most stars and people’s comments that I liked. And when I signed up, the representative was very good at it. And I also like the plan and the cost of what I got. I haven’t had a claim yet, but everything that was done so far was good. I like the guy who took care of me.

We chose Endurance because of its reputation, and my daughter has it as well. I haven’t been able to use the warranty yet. I tried to use it, but it doesn't cover seals or gaskets. The mechanic that I took the car to look at said that he got in touch with Endurance, and they didn't cover what happened to the car.

I’ve never been with Endurance before, but I had a lot of trust in them. Although I had several options like CarShield, I felt like Endurance would be most likely what I need. I had great customer service with them. When I signed up, the first representative I had, Jose, was very knowledgeable and straightforward. Another representative I talked to, Tony, was trying to tell me some more, but I told him I'm fine with what I have. I feel pretty good about my warranty, especially with the vehicle that I'm driving. I would recommend them to a friend because they seem to stand behind what they say they're going to do. Although I haven’t filed any claims yet and my policy starts on May 3rd, I am hoping that if something goes wrong with the vehicle, they will cover it like they said they were going to do. They also said I can take it to any dealer.

I'm getting ready to take a road trip down in North Carolina and I'm glad I have Endurance. I hope I never need it, but if I do, I have it. ‘Cause when you're on the road and something goes wrong, it's good to have that policy. The guy was great. He answered all my questions, and the signup was quick.

My car is getting a few years on it, so I just thought that maybe I might need a warranty on it. And so, I went with Endurance for it. Everything went fine during the sign-up. And the price was comparable to others I had talked to. I have not had any claims yet, but everything is okay as far as I know. And if everything is covered, as the representative told me, it should be good.

Endurance lies about what they cover. I have been trying to get my refund back for over 3 months. I have called over the last 3 months and all the say is that they will send it to upper Management. I have never received all call from anyone. Complaint from the person that lives in the state of Kentucky.

Representative was great and offered me what feels like the best maintenance plan I could get on my 9yr old car. I would recommend them to anyone! I was gonna cancel and they highlighted how their policy was better than a competitor's policy.

My warranty with my automobile was going out, and I needed new coverage. I checked with the dealer, CarShield and one other. The deciding factors were getting the period of time I needed for my truck and the actual coverage for things that could potentially go wrong with the vehicle. I had been looking at it for some time, and the people at Endurance knew what they were talking about and had what I wanted. I chose it. Having the coverage provides a measure of comfort knowing that if the vehicle goes sideways on me, I can get it fixed. The process for submitting a claim is fairly explanatory in the paperwork.

Researching extended warranty options once my factory warranty runs out. Found the persistent sales close techniques to be irritating at best - felt like a used car sales approach, not a consultation. Decided not to pursue at this time since I have a few months left on the warranty - and that became yet another attempt for the sales rep to try to close "Why would you wait?"

I just signed up with Endurance Warranty. We've had a lot of trouble on and off with our car. We just had to put it in recently, and it was rather expensive. I should have gotten it then. I forgot my original warranty ran out in January. For some reason, it was stuck in my head that it was July. Right now, I’m waiting on a check so I can give it to the repair person so he gave my car back, but it’s $1,400.

RUN! It’s a scam! Not even joking. The good reviews are fake from friends and family. They will refuse to review the tapes to confirm what you were sold and nothing is covered. Please read the reviews. They are also currently under investigation for their sales practices and wrongfully denying claims.

We had coverage with CarShield before, but our Buick dealership will not do anything with those people at all because there have been some problems with them. The dealership recommended Endurance, saying they had worked with them and that it would be our best bet to go if we're going to pay monthly. Based on that recommendation, we set it up and transferred our coverage.

It started out good, the lady was very helpful, at first. Well, I try to file a a claim, so I call Endurance and they said I didn't have a policy, this is 2 months after I got the policy. And then the woman put me in hold she then connected me to another operator. He told me if I give him another payment of 205 dollars that he could reinstate the policy, I never cancelled. So now my van having issues, and yes Endurance screwed me over. BIG TIME.

So far, everything has been good. I signed up a couple of days ago. I wasn't sure about the mileage so they put a generic number in. When I called to change it, I got a call back saying with the mileage, I didn't qualify for the best coverage. But, they changed it to a similar coverage that actually gives me more mileage, which is a good thing. It went from 48,000 to 60,000, but still 48 months.

The representative at Endurance was extremely friendly and helpful. I was impressed by his knowledge. They offered me vey good coverage. They should just make sure that the signature page is available when sing up. I went on to the signature page and it said that it wasn't available, so I haven't actually signed the deal for Endurance yet.

We like our vehicle very much. When we originally got it, we leased it for three years, bought it at the end of the lease and got to the point where we thought maybe it’s time to replace it. But we decided instead to go back to having two vehicles. So, we leased another new vehicle recently and decided to have a good extended warranty coverage on our car.

My first experience with an Endurance agent/Mr. ** was excellent. He was very professional informative and very concerned of my situation. It was prompt specific and informative with my questions. Second dealing with a My first experience with an Endurance agent/Mr. ** was excellent. He was very professional informative and very concerned of my situation. It was prompt specific and informative with my questions. Second dealing with a representative Miss Vicky dealing with an agent, she was also very professional. Concerning courteous very informative with my concerns. Thank you. I would definitely recommend Endurance.

My truck was getting older so I needed to get it checked out. I called a bunch of providers but Endurance seemed more up and up and I didn’t have to wait six months to get coverage. The coverage seems comprehensive as long as you didn’t change the truck. It said everything was covered up. The sign up process was easy. I did it over the phone in the truck while I was driving.

There were two options, but Endurance contacted me. They got ahold of me before the other one, and I liked their offer so I went with it. The customer service was good and signup was easy. The price is reasonable, considering how much more I'd be paying if something were to happen. I'm thankful that if something does come up, I have them.

I already have Endurance in my last car. I had a Nissan Altima before with the same extended warranty, and when I got a new truck, I put the extended warranty there from Endurance, too.

I bought a car at the dealer and was supposed to get their warranty, but it was too high. There was another guy there who told me about Endurance, so I purchased that one. It was easy signing up. The rep answered all my questions about the copay. They said that if I pay it two years straight, I’ll have warranty for five years. The rep gave me his number, so if I have a claim, I’ll just call him.

The young lady I spoke with was very very courteous and patient with me, she made sure I understood everything she was explaining to me, she also repeated herself for me when I needed more clarity. The plan that is offered to me is a good one. Thank you. I hope I don't get disappointed in the future.

I just felt more comfortable with Endurance, and their price seemed to be right to me. The process was very easy, and the customer service was very good.

The representative from Endurance was surprisingly perfect. He was wonderful, and somebody needs to let him know that his training and what he did with me were perfect.

Jeff, the customer service representative who helped me during signup, was good. I would recommend Endurance.

The actual signup experience with Endurance was very easy. The representative was knowledgeable and answered all my questions. I can speak to a representative directly and not have to go through two to three phone numbers. He explained the mileage and what was eligible. I picked the one that would fit with the mileage and maintenance of my vehicle.

I started using my daughter's car, it’s an older vehicle and I'm not in a position to afford expensive repairs. I called up Endurance, and the sales rep was knowledgeable, very patient with me, and walked me through everything. He was very good at this job. I don’t think it needs to be as expensive as it is for my situation, but it's business and I understand a lot of things are rather overpriced now. The only thing I'm concerned about is the policy is very lengthy, and I haven't had time to review it. So, if there's any gotchas in the contract, I think it’ll take some time to know if I made a good or bad decision.

I like Endurance. I had them before, and they were pretty good. The only reason I stopped my coverage with them was because my old PT Cruiser broke down. Now that I got my Range Rover, I wanted to get that under coverage too. I got a good package that covers everything.

I got a new vehicle that I needed the extended warranty on, and I went with Endurance after hearing about them on TV. During the purchase, the customer service messed up at first because I wasn't making a downpayment. I was paying for a year of service. I called back because I got a bill from Line 5, and I wasn't supposed to have a bill for a year. I talked to Troy, and he got it all straightened out and fixed everything for me. Overall, I was happy with the cost. The plan got the perks, like roadside for if I pop a tire or something, or towing and a rental car if needed.

I was impressed with the representative’s knowledge and how clearly they explained what was covered and what wasn’t. I tried to sign the contracts online, but it wouldn’t let me email or e‑sign them. I had to download the documents, sign them, and mail them to the PO box listed on the website. The coverage is great, which was important to me because vehicle repairs are expensive. Overall, everything went smoothly.

I just got a Jeep with almost 100,000 miles on it, so I wanted to get an extended warranty. I need it because I travel out of state a lot. The person I spoke with at Endurance was amazing. I don’t remember his name, but he was great. He explained everything, wasn’t pushy, and did a really good job explaining the value.

The coverage at Endurance is excellent. I needed to get my vehicle covered because the warranty is expired, and the representative was very good.

When I first reached out to Endurance, it was about six months ago. I had been contemplating on whether I wanted to proceed or not. The first person that I spoke with didn't have enough information, so it didn't win me over. But my relative had a good experience with them, so I went ahead.

I contacted Endurance through my phone. The gentleman called me back immediately and explained everything to me. It was a good phone call and it was what I was wanting to find out. I got the full coverage, but I would have preferred to go on a longer term. I got a 48,000-mile or 48-month warranty and I don't know if they go further than that at one time. I'll just renew it when it comes up. It was a good experience. They were real helpful and professional. I was pleased.

I was looking for a warranty because it’s difficult to pay once the factory warranty has expired and the vehicle is older and breaking down. I went with Endurance after receiving some emails and hearing them advertised on TV. The sign-up was good, and the pricing was great. I’m very satisfied with the coverage.

The sales agent from Endurance was friendly and helpful. I was satisfied with the coverage since I just needed the powertrain covered.

The warranty had run out on our vehicle. I need a dependable vehicle, so, I can’t afford to have the vehicle break down.

16 Apr 2025. Today I spoke with Brittany **, a CSR for Endurance AUTO Warranty. I had to cancel a new policy with them due to the deal with the seller 'falling through'. Brittany was extremely helpful and understanding. She listened to my issue and responded with immediate assistance in affirming with their accounting dept that my refund would be credited back to me within five to ten days. She also provided me with her email address to follow up. She over-exceeded my expectations!

This company is terrible. They ripped me off charging me over $6000 for a warranty on my 2015 BMW X5. I didn't use warranty for months and then had issue with my engine and followed their instructions. Brought to authorized service center, they determined I had a bad valve and then sent inspector who agreed and said that it needed repaired or replaced as per warranty. Then they stalled another 30 days to have another inspection after opening engine and claimed it was not covered because I had carbon in my engine that caused failure and they don't cover that. Every engine has carbon it and they just left us stuck.

The dealerships where I live in Michigan take Endurance, and that’s the reason why I got their policy. The coverage is fine, assuming that they do what they say they’ll do if I have a claim. On signing up, I was treated fine and I didn’t have issues with whoever. The only thing is when I talked to them, they just started off with the basic plan and didn’t mention the others. I had to ask them if they had better plans and what’s included. I think they should present their options and the riders a little better.

It's a brand new vehicle, I've driven it about 1,200 miles since I've had it, and I just wanted that peace of mind because it’s an expensive vehicle. From what I’ve read, Endurance stands behind its product and as far as signing up I didn’t have any issue, and it was a pleasure doing that. The price was reasonable, but the best deal would be to never have to use it.

I was very impressed with the coverage Endurance provided. I also got a discount for having two vehicles. They handled it really well. I got all my emails quickly and the representative was excellent in communicating everything and answering all my questions beforehand.

Mr. ** was very pleasant and informative. He explained everything to me so that I understood the plan correctly. He took his time and if I had a question, he would stop and explain it to me. The service was excellent. I would recommend Endurance to any of my friends about the company. Also, I have a second car and will get a second plan a little later this year.

I no longer wanted my extended 2019 car warranty and called the number listed in the plan booklet & spoke with CSR who argued with me about cancelling the coverage. I finally had to demand a cancellation and requested a confirmation email. Next called Mepco sponsor and was transferred to another Endurance CSR who proceeded to cancel the coverage. They have a class action lawsuit pending and I can see why. Do not use this company. I have yet to receive the confirmation email.

Endurance Warranty is awesome when it comes to customer service, they really take care of you. Their coverage plans are solid, with something for everyone, and they are super reliable. If you are looking for peace of mind with your car, they are definitely a company you can count on.

Endurance is the absolute worst company! We bought a plan for our Ford F150 platinum and Endurance hasn’t covered the repairs for anything except the starter. The exhaust manifold was denied because a bolt broke. Sensors or modules weren’t covered. We paid $3000 for our policy and it has been a total waste!! I would never recommend this company. Danica Patrick as their commercial representative lies every time the commercial runs!! This is infuriating!!

Absolutely helped me with my questions. Jamillia. I would definitely recommend your company to my family and friends. I love this place. Thank you so much. I would definitely recommend them to anyone.

Your customer service personnel were kind and cooperate. They are very knowledgeable about products and where I can go to get them fixed or replaced. Also your personnel didn't make you wait on the phone and were able to email me info in a matter of minutes. Very professional and prompt.

I just signed up last week. The plan has not kicked in yet so it's hard to give a review on the actual service. When I called for the quote, Danny was very friendly and easy to talk with. I felt well informed on what I was getting. I talked to Izzy a couple days later with more questions. He was very friendly and answered all my questions. So far, I like that you talk to a person and not a computer.

Given our experience using Endurance for the first time, I do not recommend.

Rep was very professional and courtesy. Payment was made promptly. Love doing business with Endurance. They very knowledgeable and professional. They wasted no time pulling my account up and making adjustments.

I was passed back and forth between Endurance and Carco which also carries their policies. Each time the representatives of each company said that the other one didn't know what the hell they were talking about so finally I was told the proper terminology that I needed to use this was after four phone calls to each company. I've never been as frustrated as I have today. I'll never get into a warranty company like this again.

A shop told me that Endurance was better than a certain warranty company. They were more affordable and offer a lot more too. The rep I worked with was very knowledgeable and helped me pick a plan. I got the highest plan they offered, and it has roadside assistance and something about hazard tires. It’s affordable. It’s good to have it than not have it since it’s so expensive to fix new vehicles. Everything has to be calibrated, and the technology is more advanced now.

We purchased the Secure Plan policy and 6-months later, needed to have our compressor replaced. This is specifically stated to be an inclusion on the policy, so we filed a claim and were denied. Endurance claimed 'the o-ring was the point of failure' and therefore refused to cover us. We shared this with the mechanic at the Subaru dealership and he told us that was a "sorry excuse and any other warranty company would have covered that" and they work with them all. So, I recommend any other warranty company.

I was very pleased with the agent. She was very professional and explained everything to my satisfaction. I had Endurance with my previous car before it was totaled. I would recommend Endurance to anyone who would ever ask. Endurance has been a real life-saver for me. The other services were not as convincing as Endurance.

The representative Kathleen was a great help on today April 11th. She went beyond the call of duty to assist me regarding the matter at hand. A long story short I will get reimbursed for monies owed me. I am to email if haven't received the check by May 9th. The best manager I have spoken to since been with Endurance. She got right back to me promptly before the end of the day with a resolution! Thanks Kathleen for all your help!

Wonderful account manager guided through the processes today. This is the type of customer service we need. Not all companies take the time to explain the details to make a quality decision. Today this manager made the difference.

Katherine** is great. She looked over my contact to make sure I had the highest coverage I can get. I am glad to have someone like her to look over my car warranty. I feel my car is in good hands now.

I've had Endurance since December of 2024 and so far it's not lived up to my expectations. I was mislead with the wrong information at sign-up and had to pay out-of-pocket for some repairs. In addition, I keep getting letters warning me about my rates are going to increase exponentially if I didn't call to stop it. I have called 4 separate times to resolve this issue and still receiving letters regarding this issue, even though they promise the annotate that I have called already. I just want the information I am given to be correct and clear cut, and the communication on the customer service representative side to be more efficient.

Worst experience in my life with a warranty company. I have a Volvo xc90 and bought a diamond policy from Endurance. Upon my first claim I found out my policy isn’t with endurance but with Smart Auto Care, which will take over an hour to answer a call, and then will only cover parts they ship to the repair shop which are not original parts, will not approve a claim until the repair shop takes apart the vehicle and send them proof of the damaged part, if they deny the claim you are stock laying for all this. The Volvo in Athens had my car on the bay for 3 days waiting on their approval and part for a simple air conditioner compressor. A nightmare I tell you!!! And all my paperwork says endurance but I can’t even file my claims with endurance, they send me to another phone number.

My vehicle has been sitting at the repair shop for over two weeks—not because of the complexity of the issue, but simply due to delays in obtaining the necessary parts. Once the part finally arrived, the repair itself took just one day. After the repair was completed, the shop promptly contacted Endurance for payment, and they were told to email the invoice with the assurance that payment would be issued within an hour or two. Yet, over 24 hours later, the payment still had not been processed. I personally called Endurance to understand the holdup, only to be told the delay was the repair shop’s fault for not submitting the correct documentation—something the shop strongly disputes. Endurance provided me with a phone number for the shop to call to supposedly “expedite” the payment, but even after this, I’m still without my car.

To all those considering using Endurance for an extended warranty, I am writing to inform anyone considering using Endurance Extended Warranty that they are totally dishonest and do not cover repairs when necessary. I have had extended warranty coverage with this company for many years and recently renewed my coverage. I was never told that the coverage would not be valid until I had driven 1000 miles from the time of the renewal so when I submitted a claim for repairs of the ABS system, they told me it would not be covered since I had not driven 1000 miles since renewing. This is bogus since I have had this policy for many years.

The sales agents at Endurance were nice. They wee very genuine. I haven’t used the coverage yet but I think I think it’s great.

My experience with my customer service Rep Karolin ** was nothing short of extraordinary. Karolin was patient, knowledgeable, candid, accurate, precise & practical. My only gripe is me not having the option to give 10 stars. If every Rep gave her experience, you'd have 10s across the board. Karolin should be the model of which every Rep is trained.

Not happy with this company. We have Supreme coverage. I have a tire that shows it needs air. I took it to a mechanic and he said our senor is bad and needs to be replaced. Endurance says they will not pay for it. We have SUPREME coverage. So, when I drive my I am expecting them to say to something else will not be covered.

I purchased an AUDI in 2020. It recently occurred to me that my original service contract might be close to running out. Indeed it was expired. After seeing a commercial for Endurance, I called them to purchase a service contract. The process was seamless. Their staff was professional and knowledgeable. I was worried about an expensive repair in the future. I am happy to have my peace of mind back.

Bought the warranty - upgraded the coverage. Only tried to use two times on stated covered repairs only to have them find a way to deny!! I only have 1 star because I had to. I do not recommend them for car coverage!

I got Endurance ‘cause I just purchased a used vehicle. The lady who helped me answered all my questions so it was a good experience. I would recommend them.

We’re just new to Endurance and the signup process was simple. The guy was 100%, couldn't knock it. He wasn’t pushy, wasn’t rude. It was a beautiful experience.

I bought a used vehicle and didn’t wanna pay for a warranty since I had to finance some of it. I didn’t wanna finance a warranty through the length of my loan. Everything’s so expensive, and I just wanna be covered in some way, shape, or form. I always bought new vehicles and always got extended warranty. I can’t afford to get a new vehicle anymore, so I got one that had some miles on it.

The sales agent was very pleasant. He answered all of my questions and sent me over a copy of the policy. It was all good. I would recommend Endurance.

I'm getting old, so I decided to get an auto warranty because I know I'm going to need it. I went with Endurance for my new vehicle because I’ve had it before. The sign-up process was very easy, and they were able to answer all of my questions.

Before I picked Endurance, I was with another company that I wasn't satisfied with it. And when I told them that I sold the car, they kept blowing my phone up before I even bought another car. Then I went online and Endurance was the first one that came up and I read the reviews about it. The sales agents were very polite and answered all the questions I needed. And I'm comfortable with them.

My car was out of warranty, and although I've not ever had an accident, it gets expensive if I should have some trouble with the car. So I decided, for my peace of mind, I wanted a warranty. When I went online, Endurance came up and it had an excellent rating. That's why I went with them.

I looked around a little bit, and Endurance had the best recommendation, and I happened to talk to Thomas. He was great and he answered all my questions. He told me on how it worked and he gave me all the information I needed. He was very trustworthy.

I’m not very happy with Endurance, honestly, and I’m thinking about canceling it. I took my truck in for service, and they didn’t cover the work that was needed. They said they only pay for certain things. It feels like I’m paying for a warranty, but the warranty only covers certain parts of what actually needs to be fixed.

The customer service I received when I signed up with Endurance was great and very informative.

I just got Endurance Auto Warranty, and I have no issues with them. I bought an Audi, and peace of mind over repair costs is what made me get it.

The customer service rep who helped me was awesome. Endurance have longer coverage options available too. I, however, wish that they would send a printed copy of the service agreement or service contract. I have a PDF copy but I don’t have a printer, so it would be nice if I could get a paper copy mailed after the waiting period.

When I was looking for a warranty, I checked out the top 10 companies to see who was the best and decided to go with Endurance. Now, we actually have it on both of our cars. Their plan options are pretty good and the customer service was great.

Signing up with Endurance was very good. I had a very positive interaction with their customer service representative. While I would recommend them as far as signing up, I plan on calling CarShield to find out what their specs are before my 30 days is up. I may cancel Endurance.

My hairdresser has Endurance, and that’s why I signed up. Her car had broken down, and she was explaining their services to me, and it sounded like a good deal. Around that time, I also started driving my husband’s car, and it’s about 12 years old.

I bought a used car and my manufacturer warranty expired. The sales agent at Endurance was great. He told me about my car and the problems I can have with it, and he did that all on his own. He gave me the quote and I told him I couldn’t afford it because I was on a limited income, and he offered me the senior thing, and I was very impressed. He explained everything in detail, told me what all it would cover. Overall, Endurance is a better warranty.

I bought a vehicle and I bought it as is, so I know I had to get a warranty on it. Then, I put a lot of miles on the vehicle in a year’s time and the auto warranty that my dealer was offering me wasn’t sufficient. The sales agents at Endurance were great, and they were on top of everything. What they offered was a lot better than what the dealer was offering me for the amount of money they were going to charge me. Overall, they did a good job.

I got a 2018 Jeep Summit. I took it to a Jeep dealership and I was gonna buy a new one. They wanted $52,000 plus my car for a new one and I thought they were nuts. I thought, "The hell with it. I'm just gonna buy an extended warranty." I shopped around looking for extended coverage on my vehicle. I ended up calling three different companies. I never got to the final deal where I agreed to sign up.

Most of my friends who got cars say that Endurance is the best, so I went with them. Signing up with them was no problem. Pricing is okay and I can handle it. If they can go cheaper, it would be better. Overall, they are the number one business, and you aren’t going to get anything for free.

I googled the top five after warranty companies and Endurance was in the top three. I did a little research first, so I feel comfortable. The signup was pretty straightforward and very informative. It pretty much pushed me over the edge because I started to go with another company. But Endurance was number one as far as the reviews were concerned so I went with them. I had coverage with another company before but it expired and I wasn't able to renew because the price was outrageous. It was probably double what Endurance was gonna charge me.

I had a good experience. I was looking for a reduction in insurance and I came across Endurance. The sign-up went well and I’m waiting for my paperwork. I’m not sure if the $116 that it’s costing me is per month, I wasn’t clear on that when I did it, so I need to clarify that with Endurance.

Endurance was one of the first ones that called me, and they actually accepted the mileage. The experience with signup was good. I’m hoping that the coverage is good and that it’s not like pulling teeth to get everything done.

Endurance was awesome. They were friendly, explained everything thoroughly, and were very pleasant. We moved all of our other vehicles to Endurance.

I decided to go with Endurance because of the reviews I read about it. And the sales agent who helped me was helpful, knowledgeable, and explained stuff to me that I didn’t understand. But I haven't used it yet, so it will be good when I’m able to use it.

I found Endurance on Facebook, so we talked to the representative and got quotes. Their plan options are pretty reasonable right now, although I don’t remember him saying oil changes were included with our plan, and I wish they were, because I could use that. I haven’t used the warranty yet, so I really can’t say much about the experience, but overall I’m satisfied with the purchase and customer service.

The Endurance sales agent was very knowledgeable and good. I got a pretty good coverage, pretty much what I was asking for, and it was fairly good price.

I initially contacted another service provider. I gave them the specifications of my mileage and the year of my car, but they said they couldn’t accept my car. So I called Endurance, and they accepted my car. I only got the beginner because this is my first time trying this out. Endurance is just a precaution just in case. The car is paid off, and I only have to pay liability. We have that extra comfort of knowing just in case anything goes wrong. That is what insurance is for, and that is what Endurance is for. Since I purchased the vehicle, nothing has gone wrong with it.

I wasn’t planning to buy an extended warranty. I looked into a few of them, but I just liked Endurance better so I decided to go with them. Signing up was fine. The person I talked to was very courteous. But I didn’t need much help since I’d been looking into it for a long time.

Friendly and kind. Wait for me patiently and talk to me politely. I thank him and thank the company for helping us. May God bless you all to be healthy, happy and wealthy. Good thanks. The best group I ever see. All the people who work there, may the Lord bless all the families that is what I pray for all of you. In Jesus mighty name. Amen