Endurance Warranty Reviews

I signed up with Endurance Auto Warranty after considering my previous experience with them. My past claim filing with them was fine. This time around, I returned to Endurance mainly because it’s such a popular brand; familiarity played a big part in my decision.

My initial experience with Endurance Auto Warranty was positive, despite a mix-up with the wrong VIN number. Thankfully, the team efficiently resolved this, and I didn't lose money. I first heard about Endurance on TV and decided to explore my options with multiple companies to see which best suits my needs.

I signed up for an Endurance auto warranty and the process was easy. The representative who assisted me was easy to deal with and incredibly helpful, explaining everything in detail from start to finish. After putting the warranty on, they sent me the form on what it covers over email. I've made the first payment, and the next one is on July 18. Based on my signup experience alone, I would rate the process highly. It's a solid start, and I'm optimistic about moving forward with Endurance.

I renewed my association with Endurance Auto Warranty. Having had a warranty with them in the past, the decision to explore coverage again felt straightforward. The sign-up process was smooth, underpinned by the rep's extensive knowledge and ability to elucidate details effectively.

I looked at two different companies but went with Endurance for their comprehensive coverage. Signing up with Endurance was a good experience. The rep explained everything clearly. It's been a couple of weeks now since I signed up, and my experience so far has been smooth.

The process of signing up for Endurance coverage was remarkable, largely due to the excellent reps I interacted with. Both the man named Ryan and the woman I initially spoke to were outstanding.

The information Endurance provided was helpful due to their transparent advertising. When I signed up, the process was user-friendly, and the rep was friendly, although they did try to sell me additional products at the end, which I didn't need. Despite that, the sign-up experience was smooth.

I was impressed with the excellent service provided by Endurance, and their representative educated me on details I had overlooked during the policy process. They were truly appreciative of my decision to continue my service with Endurance. I drive a Corolla 2020, and although I didn't know about Endurance before getting this car, they've proven to be a fantastic choice ever since I signed up.

No stars for me. I put in my first claim for a front differential for my vehicle. It has been in the garage almost a month because they apparently didn't like the quote from the dealership. And still waiting no calls from endurance to give me any kind of updates. Called today was on hold for 20min gave up and hung up. Also read the fine print of your contact.

After paying 2 years trying to get claim buy was denied quickly and rudely. I took about 4 hrs to get alive person. Although part claimed was covered in policy. Quickly was denied based on their small clause if exception. NO Inspection was set. The rep and the supervisor said nothing they can do to help.

I take very good care of my car, I purchased Endurance for breakdown protection, I have filed 3 claims in 2 years, all denied, they always find something to deny. I see no benefit. I’m cancelling. I quit them. I could have paid my own repair for what I have paid them in 2 years. First claim; seat module- Denied. Second claim: oil pan leak- Denied. 3rd claim: radiator leak- Denied. Where is the advantage??

Their claim process is arduous and very difficult to get through either on the phone which they keep you on hold for extended period times like over an hour or online which you need to have very specific codes from the repair shop or car dealership. The car dealership I worked with did not want to process the claim since it takes so long through Endurance system and I had to do it myself at the dealership. They actually have a printed sign at the service desk saying they recommend not using this company because of the claim process and how many things get denied. I tried to claims initially were accepted but then eventually denied.

Great experience with your customer service rep. Rodney. He was kind, courteous and very helpful in re-establishing my payment method and answering my questions regarding specifics on my policy coverages. Very satisfied. Thank you!

Warranty should be comprehensive when it comes to hydraulic components on our warranted vehicles. If my right side brake caliper is determined to be bad, the general consensus in the maintenance industry due to physics is both calipers SHOULD be replaced... NOT just the passenger side. Same goes for components such as hydraulic struts; when one side is deemed bad, it's imperative that the other side gets changed out at the same time. This is a SAFETY issue in that we have an imbalance between two hydraulic components that could cause an accident.

Endurance Auto Warranty was suggested by the dealership when I purchased my car through Carvana. Signing-up was a good experience. My main concern arose soon after the purchase when I discovered some unexpected issues with my vehicle, especially codes that needed addressing. While the vehicle was within the 7-day grace period for issues to be sorted, I encountered a snag with the coverage. One of the major disappointments was that Endurance refused to cover a brake fluid replacement because it was labeled a "maintenance item," even though I had barely owned the car for six days. This was surprising and quite disheartening, as I expected the warranty to cover such unanticipated early issues.

I purchased Endurance Auto Warranty after realizing my previous warranty with Mercedes Benz had expired, and I still had another year left on my car loan.

In contrast to another company which had previously misled me about coverage, Endurance offered the coverage I needed, as promised. I ended up selecting their Premier plan.

The sign-up process at Endurance was smooth, and the salesperson was exceptional. I am quite satisfied with the plan and feel that it was a good choice. I haven't had any complaints with Endurance so far. Overall, I'm content with the warranty thus far.

The sales representative from Endurance Auto Warranty was knowledgeable and courteous, which made the process smooth and reassuring. Signing up was straightforward and enjoyable.

The enrollment process was a breeze. The representative was clear in explaining the coverage options. I'm reasonably sure my plan includes comprehensive bumper-to-bumper coverage, which was what I was aiming for.

Signing up with Endurance was smooth, thanks to the excellent support from the customer service representative who assisted me through the process. Everything met my expectations. I’m pleased with my decision and would gladly recommend Endurance to others based on my positive experience.

The customer service representative who assisted me during the signup process was very good and extremely helpful. I'm happy with the service so far and confident in recommending them based on my initial experience.

Do not buy a warranty policy from Endurance. I was paying $225 a month for my BMW, and after six months, my car broke down and they didn’t want to cover anything but the tow! I would highly recommend saving your money and going with anyone else, they were terrible and didn’t want to cover anything of my vehicle issues that the warranty so-called covered. DO NOT WASTE YOUR TIME OR MONEY! SCAMMERS AND TOTAL RIPOFF! I also had to pay for the diagnostic out of pocket!

I got an email from Endurance Auto Warranty a while back. I called somewhere else and didn't like what they cover, so I said I would give Endurance Auto Warranty a try. The standout aspect of my experience with Endurance was their sales representative. They were fantastic.

If I could leave a zero I would! DO NOT PURCHASE THIS WARRANTY! They always find a way NOT to cover something! My alternator went out and caused my new battery to fail and the regular battery warranty won't cover it because it was caused by the alternator. Not only that the BMW dealership won’t put in an aftermarket alternator and of course although the alternator is covered it’s only 1/2 the price of the OEM part. I’ve never made a claim and had this warranty for 4 years. Worse company ever!

I wanted to begin by stating that my experience began with a great deal of stress anxiety and frustration. My particular need was a billing conflict. However, I was Blessed to have the pleasure; expressed in gratitude to be put in the hands of account specialist Marquita **.💯 The resolution took a great amount of patience on my end as I'd been seeking resolution for over a week.🙁 Marquita to the rescue!!! Thank you Marquita for your patience, customer care and professionalism.💯 Most Sincerely, David S.

I saw Endurance on a TV commercial and they offered a better price compared to other companies. The purchase process was smooth and wonderful, and the plan options were presented clearly and understandably.

I was mislead with this entire contract, only to pay two months on a plan that never had intentions on covering me. I wouldn’t recommend this company to anyone. I spoke to one person that helped me once I cancelled. He was a guy because the lady I spoke with told me one thing but it wasn’t that at all what she was stating.

Signing up with Endurance was smooth; I opted to do it over the phone. The rep I spoke with provided excellent customer service—he was patient and responsive to all my inquiries about the warranty details. I wanted full coverage, and he helped ensure that I got exactly what I was looking for.

My previous coverage with another provider left me frustrated, as they only covered minor services like a couple of oil changes. Having had Endurance before on my Nissan and knowing their service, switching back seemed promising.

My experience signing up with with Endurance Auto Warranty was highly positive due to the helpful service I received. The sales agent I interacted with was incredibly informative and knowledgeable, guiding me to a good rate. This was my first dive into auto warranties, and they managed to explain everything clearly, which eased any concerns I had. The coverage met my expectations, and I appreciated that the process went smoothly without any hiccups. Endurance did a fantastic job, and I'd have no problem recommending them based on my initial experience.

I found the plan options at Endurance to be quite reasonable. The sign-up process was also very straightforward.

I needed something reliable for an auto warranty as my job involves traveling to different grocery stores for resets and remodels. My main requirement was coverage for major motor issues in case they arose.

The initial purchasing process at Endurance was quite professional, and the sales pitch was engaging. However, my confidence was shaken when I started reading some reviews online. Reviews were pointing out concerns about claims not being honored, which worried me. I had been assured by the sales rep that my warranty would cover everything, including the engine, transmission, and computer systems, with just a $100 deductible. This assurance contrasted with customer reviews that suggested otherwise, highlighting issues with claims being denied because they were supposedly pre-existing problems.

When I spoke to the Endurance representative, I found him to be quite convincing, which led me to commit. We discussed the various packages Endurance offers, and I felt that the coverage options effectively addressed all my concerns. While the specifics elude my memory, everything I was worried about seemed to be covered.

A gentleman from Endurance assisted me, offering a discount as a long-time customer. His helpful demeanor and the warm "welcome back" gesture made the renewal process quite pleasant.

For the car I owned before, I stuck with Endurance for about six years. During that period, I only had to use the warranty twice, but each interaction was handled with professionalism and efficiency. So, when I purchased my new car, naturally, I went back to what I trusted.

I had previous dealings with Endurance Auto Warranty. I needed an auto warranty for a newer vehicle, and remembering past experiences prompted me to revisit them. Signing up again was straightforward and I completed the process over the phone without any issues. They suggested the Superior coverage for me, which seemed fitting.

My previous warranty from a car company was not renewed due to high mileage, and that's when I found out that Webb Chevrolet recommended Endurance alongside some other providers. I decided to go with Endurance because it consistently showed up on my phone, and Webb Chevrolet vouched for their quality.

Unfortunately, my experience with Endurance Auto Warranty hasn't gone as smoothly as anticipated. After driving over 1,700 miles in approximately five months, I started experiencing transmission problems. I took my car to a Nissan dealership, where the Endurance representative inspected it. While he acknowledged the issue, Endurance requested to tear down the transmission for further inspection with the risk that if they decided not to cover the repairs, I'd have to pay out-of-pocket.

Kelsey, the customer service agent was superb, addressing all three of my concerns in a professional, timely and very importantly, friendly manner. I was fully satisfied with the outcome and appreciated her intersection of her own personality into our conversation.

I am so happy with my customer service contact today! Woman that assisted me on the phone was personable, friendly, and a delight to speak with! She changed my payment information and took my payment.

I'm pleased with my experience. I no longer have my vehicle. Unfortunately, I won't be able to keep this policy, but in the near future, if needed, I will start again. The warranties are very affordable in the customer service. It's remarkable. Thank you..

When I called Endurance to get a quote, I spoke with a sales agent who was quite helpful, but we ran into a mix-up with the payment schedule. I had clearly communicated that I am only paid on the first of the month and preferred to have payments deducted then. Unfortunately, they processed the initial down payment on the day of our conversation, catching me off guard and leaving me briefly stuck behind on my payments.

Endurance Auto Warranty sent me a letter and I became curious to get a quote. The sales representative who assisted me was excellent—very professional and thorough in their explanations. They made everything clear and easy to understand. Despite the coverage being more expensive than I initially anticipated, it seemed worth the investment given my circumstances. I have a nine-year-old car with only 64,000 miles on it, and since a new one would cost around $80,000, I realized renewing isn't really in my budget. My car's in pristine shape thanks to regular maintenance and keeping it garaged over the years, and knowing that I can get a four-year warranty this way provides peace of mind. It’s comforting to have coverage if something major goes wrong, without the financial strain of out-of-pocket repair costs. The process of purchasing the policy was smooth and straightforward. Everything they promised, they delivered.

My Chrysler Town and Country touring van had recently turned 10 years old and surpassed 100,000 miles, so I wanted to ensure it was well-protected for the long haul. Endurance caught my attention through their commercials, and after some research, they stood out more prominently than others, like CarShield.

The whole sign-up process was straightforward and went smoothly thanks to a professional and knowledgeable representative I dealt with over the phone. Though I haven’t had extensive experience with the service yet, securing coverage was crucial for me given the high mileage on my vehicle — 250,000 miles. Having an extended warranty seemed a wise choice.

Signing up with Endurance was straightforward and the representative was very helpful, which was a positive start.

No Stars Buyer Beware, fraudulent expectations, please find another Company with a Better Plan. I was fed false information, telling me my policy with the warranty Company I initially purchased with my car was expiring. This was not true. My existing warranty with my car loan holder is intact until 2026. Endurance misled me and began to filter money out of my account after I called numerous times asking them to terminate the Endurance policy they ignored my request. Save yourself a lot of hassle and money. Look for a more reputable Company. Please, Consumer Beware!!!!!

The initial enrollment process seemed seamless but quickly turned perplexing when I discovered discrepancies regarding the mileage coverage of my vehicle. While I understood that the new warranty should add approximately 80,000 miles to the existing 37,000 miles on my car, I learned from Endurance that this was not the case. Instead, the total covered mileage misleadingly included the car's current mileage.

I opted for the Endurance comprehensive coverage after hearing what they had to offer. I was pleased with the representative who helped me; they were polite, knowledgeable, and explained everything clearly. If someone were to ask me about my experience, I'd recommend Endurance as the first company to check with, just as I did.

I received a letter informing me that although I hadn't reached the 100,000-mile limit, my five-year warranty period was over. I received a prompt response from Endurance Auto Warranty after showing interest, possibly through an online ad. The setup process was remarkably easy, and I appreciated how attentive they were when I called to verify their legitimacy through my car dealer, which confirmed their credibility. The plan I received was a set package, and while I'm not entirely sure if it's a bumper-to-bumper policy, it seems to cover all that I need. I told the rep, "I cannot sign with you. I need to call my dealer to know if your company is legit." He stayed online when I called my dealer. They said, "No. Endurance is good." That's why I sign up with Endurance.

One of my vehicles, which already had a warranty, was nearing the end of its coverage, and the premium was getting quite steep. Endurance Auto Warranty had been reaching out to me for about a year and a half, so I eventually considered what they had to offer. I had prior disappointing encounters with other companies, like Car Shield, whose persistence in trying to win me back was quite off-putting. Kemper was another company I tried, which did not leave a positive impression.

I opted for Endurance Auto Warranty due to the increasing age of my vehicle and the company's solid reputation. This was my first time using their services. I found the representative who assisted me to be incredibly helpful. He clearly explained the product details and available options. I drive a Jeep, and I was aware that my local dealer accepts Endurance, which gave me added confidence in choosing their warranty.

What stood out to me about Endurance was the service right from the start. The sales representative who assisted me was well-spoken, understanding, and made the whole process clear and easy to follow.

My previous experience with Endurance Auto Warranty was without filing a claim, but having the warranty provided a great sense of security. When I recently contacted them for a new warranty, my interaction with their representative, Lance, was outstanding. He clearly explained everything about how the warranty works, including the financing options. The sign-up process was straightforward, and he made the entire experience pleasant and informative. Initially, I chose Endurance after my dealership warranty expired due to high mileage on my vehicle. I drive frequently, so I wanted the comfort of an extended warranty.

I returned to Endurance Auto Warranty because of the professional service I had received from them in the past. I used to be with Endurance initially, and I found them to be reliable compared to other options like CarShield, whose service I found lacking. Signing up again with Endurance was smooth, and I appreciated their professionalism, marking the entire experience as very positive. I would definitely recommend them to others based on the excellent service I received when enrolling in their policy.

I opted for Endurance Auto Warranty to protect my newly purchased vehicle. I was weighing my options and ended up contacting them for a quote. They offered an attractive deal with several incentives for signing up right away, which finalized my decision to go with them.

My claim was denied due to the adjuster not approving a complete transmission replacement vice a torque converter. The vehicle is still having the same problem and is still in the shop. I will not only sue, but will also contact my local investigative reporter to look into the matter. This is a complete shamble, and I was recommended by someone who has had no problems with your service. ALL my maintenance has been kept up.

I Had to cancel my contract and the agent made the process painless. I was surprised by the empathy I received. The reason I was canceling was due to the unexpected loss of the contracted vehicle. This was tough situation but the fast and efficient treatment tethered with respect was very helpful.

Endurance is the worse extended warranty company out right now. Customers service has you on hold for an average of 48 minutes. I took my 2019 Chevy Tahoe to a Chevy dealership service center because my transmission burnt out. The automatic transmission is covered under my warranty. Endurance will not use the repair parts that the dealership had, and instead wanted to ship out aftermarket parts that would have taken an additional 6 days to get to the service center and then won’t release payment to the service center until they received the broken transmission even after a claims adjuster already came out to confirm, take pictures and assess the damage to the vehicle.

I've experienced issues with my car in the past, so I decided to call Endurance Auto Warranty hoping to get a quote. I wanted the peace of mind that comes with being covered rather than not.

I temporarily signed up extended warranty for my daughter’s car. Talked to Lavar **. Good guy but I made him aware I may need to cancel if my daughter’s car already purchased elsewhere. As she did, I called to cancel for full refund as they digit not the activation fee of 29.00!, sad a company does that to consumers. I would never go with this company because of hidden no refund fees!!! Too bad for them.

The customer service is top notch. I was guided through very thoroughly. Staff was courteous and professional. I will recommend Endurance to family and friends. The cost will be well worth it hopefully.

I haven't placed a claim yet, but as of the moment each representative has answered all my questions and Devon has provided excellent customer service. Pricing is ok. Most dealership accept them so that gives me a peace of mind

The sign-up process at Endurance was alright, although I found it a bit pricey.

I have followed what they needed except the business that I had the coolant flush done over a year before I signed up with the owner closed the shop due to Cancer and back injury. I CANNOT reach the gentleman. Plus, their own hired inspector agreed with CarFix in Knoxville that my claim is legit and should be fixed. Endurance is denying and close my case without even notifying me that they denying it for no reason other they refused to uphold their end of the agreement. I used their own certified repair that is 45 miles away from my home and town. I do not have a car to take my mother who is soon to be 91 around. I am now without a car. This is fraud and also they are frauding thousands for doing this. They are misleading, falsifying what they say on tv too.

Despite not having filed a claim in 10 years, my premium with Ford kept escalating—$80, $90, $100, up to $145, which I found unreasonable. A recommendation I saw on TV led me to connect with Endurance.

I would never encourage anyone to get warranty from this company. I have been paying my monthly coverage for over 2 years, not one claims until now. My check engine light came on in my Audi Q8 2019. Took it to the dealer. Found out it was a water pump issue. They contacted Endurance, all parts and labor is covered for this issue that cost $3389. Adjuster came. Checked out the car and said I'm not covered for this claim because I have modifications on the car. The dealer explained to Endurance I had no such things. The car is the same from when I purchased it. To my surprise and theirs I was denied because "MY TIRES WAS UNDER SIZE"!

I bought my car on March 11th, I heard a front rattle on April 1st, (the pads and rotors were missing hardware, so it rattled when I pressed the brake). I paid for it and started my Endurance plan at the end of April. Drop my car off in June, 5k miles later, (the steering rack and pins broke. I heard a rattle when I accelerated and the tire shook). I drove immediately to my mechanic, called Endurance, after days of back and forth it was denied, because apparently any front rattle means it's all the same problem, even though they had the statements showing it was two completely unrelated issues by two different shops. I had to speak to two supervisors to get it overturned (they knew it didn't make sense).

They are the worse. I called to cancel because they always had an excuse as far as paying for the repairs I submitted. I was completely lied to by the person who sold me the policy. In order to cancel they said I had to get a form notarized regarding the mileage. Made no sense because I was cancelling the policy. I did not have to get a form notarized regarding the mileage to start the policy. They took my word and bank account information. They are crooked and liars. Don't trust them. I am looking into how to file a class action suit against them. Requiring a notarized form regarding the mileage to cancel a policy and not to start a policy seems a bit illegal.

My experience with Endurance Auto Warranty has been exceptionally great. The representatives were very knowledgeable, precise, and polite, efficiently answering all my questions to a very high standard. As someone who deals with warranties regularly, I’m impressed by the coverage options Endurance provides, especially since they exceed expectations compared to other companies.

Endurance is reputable, reliable, and offers comprehensive coverage. They're a good choice if you're looking to feel secure about your vehicle. I've been with Endurance before, and they treated me well, so I felt confident going back. However, I had an odd situation where they mailed me, claiming I had weeks left on an old policy that should've been canceled in March. That prompted me to call them and clear things up. The whole sign-up and reinstatement process was straightforward.

I was assisted today by Rodney, who would patient, kind and informative on my policy. He explained what would be covered and I'm so happy my policy covers my radiator. This is the 3rd time in 2 years that my Apex Select Plus policy was saved me so much money. I will continue to carry this coverage on any vehicle where there isn't a warranty included. Thank you for the coverage. It's been worth every penny.

Ms. Tabitha ** was very professional and helpful and my overall experience was 5 star. I would recommend Me. Tabitha or anyone with Endurance to my family and friends because I know that they would get the same treatment that I received. I called concerning my policy and Ms. Tabitha ** help me get everything in order and she help me to make sure my payment was processed so that I wouldn't lose my coverage.

Mr ** was very informative. He retrieved information for me in a timely fashion and was very professional and knowledgeable. Was very courteous. Took the time to answer all my questions. Made sure that I was satisfied with his answers.

This business is a complete and total SCAM!!!! Been paying since last September only to have 2 claims denied ASAP. No real explanation and when you try to cancel they re-route you to people who try to save the account and get offended when you tell them the truth about the company they work for!! Do NOT waste your hard earned money on this SCAM of a company. They have a CLASS ACTION LAWSUIT currently pending regarding these practices and I have contacted the law firm to join! If you have been scammed by these charlatans join the suit!!!! If I could leave NEGATIVE STARS I WOULD!!!!

The sign-up experience with Endurance was straightforward, and the representative who helped me was competent. I would rate the process around a 3 out of 5.

When I contacted Endurance to set up coverage, most of the process went smoothly. However, I was caught off guard when the payment was automatically taken from my account.

The customer service during the purchase was fantastic. They were helpful and made the process as painless as possible, which made me feel more assured in my decision. In terms of the cost of coverage, it's hard to say definitively if it's the best deal out there, as it seems in line with other plans I've encountered.

I decided to try Endurance Auto Warranty when I was searching for an extended warranty for my 2014 Corvette. Not knowing a mechanic familiar with it, I wanted to secure coverage since the car was beyond its regular warranty life. Many companies flooded me with calls after I provided my contact details, but the representative from Endurance stood out with his professionalism and clear explanation of the policies.

My experience during the purchase process was quite positive. The team was exceptionally nice, helpful, and provided very informative assistance, making the decision seamless. Regarding the cost, I'm hopeful that the price remains stable, as there have been hints that it might increase. Nonetheless, I'm pleased to have this warranty coverage in place. At this point, I would rate my satisfaction with Endurance at a 5 out of 5 based on my initial experience and would recommend them to others without hesitation. Overall, I'm just happy with the decision I made.

When I called Endurance Auto Warranty, the representative was fantastic, eager to go over the details with me. Her kindness and soothing voice made me feel comfortable, and she provided all the necessary information without any hidden surprises.

It wasn’t until I found myself reading a letter from Endurance Auto Warranty that I decided to explore their offerings. Initially, everything about the service seemed appealing, and the customer service was commendable. The process to sign up was straightforward. Unfortunately, circumstances involving my daughter required me to cancel my membership, but my experience during that brief period was positive.

I went with Endurance for my auto warranty when my factory insurance was nearing its expiration. It's a practice I regularly embrace to ensure coverage for the basics. My decision was heavily influenced by their publicity, especially through TV ads, which highlighted their services effectively.

This will be a factual review. I bought an Endurance warranty for my 2015 Ford Fusion. 6 months and 5000 miles later my transmission went. I took it to a Ford dealer for diagnosis, and they called and endurance. Endurance would not pay the entire claim. They said my fusion wasn't worth as much as the transmission. That is absolutely ridiculous when they said they would pay $3950 towards a $6200 repair, I was not happy. Then their one manager Jerry explained that they will never pay out more than a total of what my payments to them would have been.

I purchased an older car and naturally, I anticipated potential issues that might arise with an older vehicle, so I decided to be proactive about it. After doing some research, I turned to the Better Business Bureau, which provided a list of well-regarded companies, and Endurance happened to be one of them.

I have been a policy holder since 2023 and have put in a claim twice. The first claim was covered without issue 😊. The 2nd claim was not covered under my policy terms 😪 but understood. I called to review my policy and spike with a gentleman named Isai, extremely professional and knowledgeable, he listened to the concerns I had and offered me a solution that worked out well for me and I am still today and going forward covered by my Endurance Warranty. 🤗 Thank you for your excellent Customer Service. ( 5☆)

I’m sharing my experience with Endurance Auto Warranty after they refused to honor my Superior Plan vehicle service contract on two clearly covered repairs for my 2020 Jeep Grand Cherokee Limited X. I purchased their “Superior” plan, marketed as a comprehensive coverage option just below exclusionary. However, when I filed claims for two failed components for the first time — the Master Power Window Switch and the Transfer Case Control Module (DTCM) — both were denied.

My experience with another company had been frustrating; when I had to take my car in, they gave me the runaround. They had it for a month for no reason at all. That made me look for alternatives and eventually decided on Endurance Auto Warranty after hearing about it on the radio. When I contacted them to sign up, I was pleasantly surprised by the kindness and professionalism of their staff. While I haven't had to file any claims yet, the initial process was smooth and left a positive impression on me. Overall, my experience signing up with Endurance has been satisfying.

I looked up the best companies for extended warranties and Endurance came in number one. Initially, I was thinking about calling another company, but I heard from a few people that Endurance was better. They paid out the most with their policies. So I decided to go with them and my experience during sign-up was very positive. I spoke with a representative who was very knowledgeable and guided me through the process effectively.

My sign-up experience with Endurance was quite smooth. My cousin had positive experiences with Endurance as well, which encouraged me to contact them for my vehicle's warranty. The customer service was excellent. The rep explained everything clearly, providing a comprehensive understanding of how the warranty works.

When I signed up for the Endurance auto warranty, the customer service was wonderful, making the entire process smooth and easy. Their support towards setting up everything left a positive mark on me, and I'd recommend Endurance to a friend given my experience.

I've been with Endurance for seven years and I paid on my extended warranty very well. I didn't have any major issues, so they had given me a time frame where I could keep it active and didn't have to pay. Now, it's time for me to get back into renewing it and having a payment. It's been wonderful and I haven't had to use the warranty but once where my radio malfunctioned. Endurance promptly covered the expenses at the dealership, getting it fixed within a day. Interacting with their representatives has always been pleasant, although I do find the policy quite costly, which can be challenging for someone on a fixed income. After researching, I realized their pricing is comparable to others in the industry, but it would be great if it were more affordable.

I had a positive experience with Endurance in the past. I appreciated their helpful service when I previously dealt with them, which encouraged me to renew my contract. The renewal process went smoothly, and the customer service representative was very nice, friendly, and informative. He helped clarify some misunderstandings I had.

Endurance Auto Warranty seemed to offer the best coverage out of various options. When setting up my policy, the process was straightforward. The representative was clear in taking my information and explaining the policy details, although I wasn't offered a choice of policies; one was recommended based on my needs.

I used to be with Endurance. However, a significant issue arose with my vehicle, and I found out that I couldn't use my warranty to cover the needed repair. This led to my decision to cancel my policy. This wasn't just with Endurance, as I've had similar experiences with other companies as well. My experience with signing up for Endurance this time was quite straightforward. The representatives did all they could to make me feel at ease during the process, and I nearly committed. Their explanations were satisfactory and gave me a fair understanding of the coverage, but in the end, I decided not to move forward.

I had Endurance on my other auto before so I know they're good. I decided to use them again. My car, which is a second vehicle, has acquired a substantial amount of mileage, making it necessary for me to consider an auto warranty. I had used Endurance for my previous car and found them to be reliable, so choosing them again seemed like a good fit.

Endurance Auto Warranty offers coverage for my 2018 Honda. This caught my attention during my conversation with their representative. I didn't have specific coverage in mind initially, but I was open to their offers and I appreciated the comprehensiveness of the coverage they provided.

I was with Ox Car Care and had issues getting my claim covered, so I canceled that program. My mechanic recommended Endurance, stating it had been more reliable in past dealings. The transition was straightforward, as the representative I spoke with provided a quote that was in line with what I was expecting. However, my initial signup experience with Endurance has had its challenges. I thought I was transitioning from one supreme level plan to another, but the level I got was a step down from what I anticipated. It felt like there was a lack of complete clarity, and I found that frustrating.

I saw Endurance Auto Warranty on TV. Signing up was straightforward, though nothing specific attracted me other than the ad itself. I haven't had the chance to use the warranty yet, but my initial experience with their customer service was satisfactory. I look forward to seeing how the warranty serves me should the need arise.

I discovered Endurance Auto Warranty through the internet, which played a significant role in my decision. The customer service experience was good when I signed up for the policy.

Walter referred Endurance to me. Walter, who takes care of my car, highly praised Endurance, so I trusted his advice. The sign-up experience was exceptional. The representative I dealt with was extremely friendly and attentive, taking the time to understand our needs and answer every question Walter and I had. She worked with us extensively to ensure we got the most suitable deal.

I had been with Endurance Auto Warranty years ago, so it felt like a trusted choice. The sign-up process was straightforward, and the communication with the representatives was perfect. My policy began this month, as indicated by a recent payment deduction, and it seems to last for about five years. Conveniently, they mentioned that for the last two years, there won't be any payments, which I think is a great deal. In terms of perks, Endurance offers roadside assistance along with towing, lockout services, and even gas delivery if needed, which covers all I might require. Overall, I'd say that Endurance is a solid company for anyone in need of a warranty.

After surveying various options and detailed reviews, I decided Endurance Auto Warranty was promising due to its consistently high ratings. Their service representatives impressed me with their professionalism; they were informative and allowed me to decide without feeling pressured.

My car had just went out of warranty, so I needed coverage on the car. I looked around and Endurance was there on TV. I called and it sounded good, so I signed up. After hearing about them, I reached out, and the interaction was positive. The representative I spoke with provided all the details I needed, and their approach was helpful and informative. Although I haven’t had the chance to use the warranty yet, my initial experience with Endurance has been satisfactory. As it stands, everything seems to be in order. I'm yet to file any claims, but I am optimistic about how things will go if the need arises.

I was procuring a vehicle for a niece. The car had high mileage, and I wanted to ensure she wouldn't need to call me frequently with repairs. After reviewing options online, Endurance seemed perfect to fill in the gaps just in case any issues arose with the car. Signing up was straightforward. I called, communicated what I needed, and the team provided details on available packages. I picked one and that was it—quick and hassle-free. I wasn't looking for anything particular beyond coverage for unknown issues over a couple of years. The representative I spoke with was professional and knowledgeable, addressing all my questions to my satisfaction.

Very understanding, knowledgeable, transparent and helpful! Was considering terminating my contract due to unpleasant experience with claims department but after speaking with this agent, he helped me and my wife get a much better understanding of the process.

I paid thousands of dollars into my Endurance Warranty, including a transferred plan worth around $3,500 and nearly $3,000 more on the current one. When it came time to use the warranty, the coverage and service were nothing like what was promised. Getting answers has been a nightmare, and the amount they claim I paid is completely inaccurate. This company is misleading and dishonest. Save yourself the money and the headache, do NOT get this warranty!

They don't deserve 1 star! If you are considering them, first ask them the trade in value at the time of purchase as that is the MAX they will pay out. We purchased an older vehicle with higher mileage 3 years ago and added the 5 year 100,000 mile policy. They had paid out for a new drive shaft (about $900), then only covered about 50% (about $600) of the AC going out. Then the big issue happens after just 3 years and about 25,000 miles (of having the 5 year/100K mile policy) and the transmission goes out. You know the big one that they sell you could cost you like $6,000 to $7,000, and it's fully covered with "this policy"... They decline the claim telling the Chevrolet dealership that it's denied because of "limited liability".

What a maddening and frustrating experience this has been, after having felt so confident in my choice of Endurance for my first and only car warranty policy, 14 months ago. I am a single female senior citizen whose claim was seemingly deliberately delayed, ignored, mishandled, avoided and wrongfully denied for weeks based on “failure to maintain the car properly”, even though the oil change records I emailed to them In emails marked “1 of 2” and “2 of 2” on the very day they were requested (June 10, 2025).

I signed up with Endurance since my car warranty had just expired and I needed coverage. The sign-up process was straightforward and involved simple questions, which made it seamless to get through. As I engaged with Endurance's customer service, I found them highly supportive and informative. They guided me in making a well-informed decision, ensuring that I understood my options clearly.

I wanted full coverage for my new car since it didn't come with a warranty. The process with Endurance was seamless and straightforward. A representative contacted me, addressed all my questions, presented various options that aligned with my needs and budget, and ensured I got the best price for the coverage I wanted.

The customer service of Endurance was good when I signed up, which left a positive impression. Overall, my initial experience was smooth, and I would recommend their service to others.

The process of signing up with Endurance was smooth and straightforward, leaving me quite satisfied with the rate I received. My overall experience was positive, and I didn't encounter any major issues during the enrollment.

I purchased Endurance Auto Warranty and the signup process left a great impression on me. A young gentleman assisted me, and he was absolutely amazing. His patience and expertise made me confident in recommending the company to others.

Signing up with Endurance was a breeze as I easily navigated their website to renew my coverage. The cost of the warranty, remaining steady at around $150 a month, is comparable to other policies and offers extensive coverage. Every interaction with their team has been delightful, indicating they truly care about their customers.

I saw the ad on TV and while signing up with Endurance, the customer service representative was really good and helped me throughout the process. Despite her help, I left the conversation still a bit unsure about some coverage details. It seemed comprehensive initially, but as I thought more about it, I realized I had more questions regarding what exactly was covered and what wasn't. However, given the assistance I received, I'm satisfied with Endurance for now.

Endurance has a solid reputation compared to other options. The package not only stood out for its comprehensive coverage but was also more affordable.

Signing up with Endurance was smooth and professional – I found their team to be quite courteous when I interacted with them.

When I re-signed with Endurance, the representative I interacted with was outstanding. He didn't push me towards the most expensive option but instead considered my car's mileage and condition, eventually recommending a plan suited to my needs and budget, saving me $15 a month.

Unlike Ox, who persistently called me every ten minutes and had multiple representatives reach out back-to-back, Endurance was much less invasive which made the choice of going with them straightforward for me.

I live in an apartment building, and when I got the automobile, a neighbor asked me if it was warrantied. I told him no and he said he's got Endurance and that it's a very good auto warranty. I told him I got 100,000 miles on the vehicle, and he said it doesn't make any difference as long as it's less than 20 years old. I went ahead and signed up online on the 16th of June, and I had a good experience. Their website was great. I've already recommended Endurance to all my friends.

My two vehicles, a 2013 and a 2018 model, no longer had warranty coverage. Signing up for the extended coverage with Endurance seemed like a smart decision to protect myself from potential costly repairs. The sign-up experience was impressive. The representative I spoke with provided me with ample information, helping me fully grasp what Endurance offers. They assured me that after a waiting period of 30 days, I could start using the coverage for various issues, giving me peace of mind with the knowledge that most major concerns are likely covered.

The process to restart my service was smooth, and the customer service was very good. A helpful representative explained everything clearly, making it easy for me to proceed with signing up. Overall, my experience was positive and I would readily recommend Endurance Auto Warranty.

My sign-up experience with Endurance was quite confusing. I received numerous emails instructing me to sign various documents, leaving me uncertain about the necessity of completing the paperwork. Despite staying on top of communications, I couldn't completely grasp if I had successfully enrolled, though I noticed deductions from my account, implying that I was set up.

I received something in the mail about Endurance Auto Warranty and signed up for a policy. When I got in touch with their customer service to help set up the plan, the representative was extremely helpful and provided excellent service. Everything went smoothly and the entire process was very efficient. This positive experience left me satisfied, and I'm happy to recommend Endurance for reliable auto warranty services.

During the signup process, everything was crystal clear and well-explained. The representative took the time to ensure I understood all the details. At that moment, I’d have rated them top-notch because of their thoroughness and genuine concern.

My own warranty had lapsed unexpectedly, leading to a $6,000 expense for a transmission repair. After resolving the issue, I reached out to Endurance, as I didn't want to face such a situation again.

Every time I called customer service, I got someone that can help me and someone I can understand. All the CSR personnel were very helpful and only want what's best for me the customer. I eventually got a great deal from the dealership, where I got my car. If it wasn't for Endurance offering me a great deal first. I wouldn't have leverage for the unbelievable deal I was offered. Thank you and Endurance will always be my first choice in vehicle warranty. Customer service is top notch.

I purchased endurance extended warranty insurance last fall. Since that time I have had several problems with my vehicle. The first time I took it in to an approved service center the technician it was for my AC system. It has quit working. I was also having problems with my transmission. Upon inspection of my vehicle, the technician discover a broken motor mount. They contacted Endurance and Endurance needed to send out a third party adjuster to inspect the car. They approved the AC unit to be fixed but not with OEM approved parts. They want to fix it with cheaper parts and if I wanted OEM’s I need to pay the difference. They also approved the motor mount repair. Oddly when that adjuster turned his report Endurance felt they needed another adjuster to look the motor mounts.

Courtney with Endurance was excellent. Courtney was patient and very thorough. Courtney very friendly and highly recommend. When I called, I needed to drop Endurance policy from a car we traded and add new Endurance policy to my other car. Courtney was able to make that happen quick and easy. It was nice doing business with her.

My name is Lorraine **. I had a wonderful experience with my customer service representative. She was very helpful. She was able to send me a copy of my contact also and she also emailed me a copy of my receipt.

I need a new engine for my Dodge Journey but they won't cover it because I'm missing 2 oil changes invoices. After being told 3 times all they needed was the last 3 invoices and now they need all the invoices. I have kids and need a vehicle that I know I don't have to worry if today is the day my vehicle stops working. The 2 invoices that are missing, I have no way to get both invoices because the oil change place closed down and the receipt I got, I threw it away because all it showed is the amount I paid and the name of the place. I can take a screenshot of my bank account to show I went there but they don't accept that. For something so stupid, I have to find a way to pay out of pocket even though I don't have the money to do so. What a joke.

Do not trust your safety with Endurance! They denied paying for power steering because it was intermittent! Power steering going out is dangerous and can cause accidents with no control and risk your safety and others. We have the supreme packages noted to be their best. Paying almost $180 a month for them to deny coverage of a claim. We were told by their supervisor Sonya if it were her family she would just pay to have it fixed! Really $3,500 cause that’s why we have this policy!

The customer support was excellent. I needed to cancel my policy due to money issues on my end and Catherine was extremely helpful and even tried to help me use other benefits so I wouldn't have to cancel. I'd say it was a 10/10 experience.

DO NOT USE THEM!! They will find a way NOT to cover you but the complete opposite!! A family member will be sharing what happened on her page with 200,000 followers. They are crooked!! I have engine failure and they needed documentation for the last 3 oil changes and I'll say the last 8 I have had were from the same place showing I maintain my vehicle! However since I had another shop who has been in business for 40+ years and was able to maintenance my vehicle with brakes and rotors was able to get me in sooner than the original shop I use I let them do my brakes and rotors and they went ahead and did my oil change. While they were at it MY CLAIM WAS DENIED BECAUSE THEY USE A PAPER RECEIPT! They told me and I have it on recording that I could have made it myself! And they needed a PAPER TRAIL. I said, "What do you think a PAPER TRAIL IS!? It's PAPER!!" Do not use them!!

I just spent 20 minutes on the phone with an Endurance representative. He provided me the quotes and everything sounded good. After speaking with a couple different companies, I was actually most pleased with the information I received from endurance. This is where it goes south. Then lets me know that I have to accept and sign on that initial call and if I didn't, the rates would increase if I called back an hour later. When I told him that I need to receive the email and I would be comparing before making a final decision, which I plan to make within an hour or two, he said something which I couldn't comprehend and then hung up on me. Even as I write this review. I'm still in shock that a company is large and reputable as Endurance would have a representative employee. Such a pressured pitch and if I didn't take the deal in that very moment, I get hung up on. Looks like I won't be doing business with endurance.

I had CarShield and never used it but dropped it after the class action lawsuit against them. Then I got Endurance for my 2017 Nissan Rogue. The contract for the Select Premier was $3,150 for 60,000 miles or 4 years, making payments of $102 a month. After a few months my car started making a whirring noise while driving. I always got my oil changed at the Nissan dealer and asked them to check it out. They said it was the transfer case and would check with Endurance about coverage. When I tried calling Endurance it was a long time before I finally talked to someone and they said they would send out an inspector to the dealer.

Horrible. Worst customer service. They deny EVERYTHING as “pre-existing” in order to avoid paying. Get a different answer every time you call. Then take 4-6 weeks to process a refund. If I could leave a negative number of stars for a review it would be at least -100.

So far, so good! Their customer service is awesome! I'll do an update as soon as my maintenance is paid for! Setting up my plan, making a phone payment, and reviewing my policy with an agent has all been positive! There are different phone numbers for different departments. It's very important to read everything and make sure you get approvals ahead of time!

I have had Endurance insurance company for over 2 years. Every claim that was submitted from BMW was denied. I've had other warranty companies before. This is the worst warranty company of ever dealt with.

I had the pleasure of speaking with customer advocate Rodney this morning concerning my contract coverage as well as the initial steps required by me in order to have my car AC repaired. Not only was Rodney pleasant, courteous and knowledgeable, he (Rodney) seemed genuinely concerned. I also had a similar experience with customer advocate Juvuan ** on 06/18/2025.

They are scam, thanks, straight up lied. Have unethical business morale. And I will be reporting them to the Attorney General. And the Better Business Bureau. And they'll be lucky if I don't file a class action lawsuit

I've finished a lease on a car and I have very low mileage on it, so I decided to buy the car and wanted to put the extended warranty on it.

We were with another company and took the car somewhere, but they said they couldn’t fix it. They told us that if we went with Endurance, we would get better coverage and could take our vehicle where we want without a big hassle. That’s what I was told. Speaking with Endurance’s customer service representative was very pleasant and helpful. He did everything he could to help me and keep the cost down, and he explained what was covered.