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Endurance Warranty Reviews

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About Endurance Warranty

Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.

Visit www.endurancewarranty.com
Pros
  • Six customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • No motorcycle or ATV coverage
  • Some complaints of denied claims

Endurance Warranty Reviews

Over 10k reviews since 2014

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    How do I know I can trust these reviews about Endurance Auto Warranty?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 16 Reviews 2025 - 2175
    Verified purchase
    StaffRatesTransparency

    Reviewed Jan. 26, 2026

    My truck warranty was ending, so I needed to get a new one. When I looked at the ratings, Endurance Warranty had the highest compared to the other ones that I looked at. I signed up three weeks ago and it was a great experience. The gentleman, Dimitri, did a great job. He was excellent with his explanation and I understood everything very well. However, I wanted him to mail out my paperwork to me and I haven't received anything yet.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Reginald. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. Please reach out to us via feedback@endurancedirect.com and we would be happy to ensure a physical copy of your contract is mailed to you right away.

    - Endurance

    Customer ServiceCoverageTech

    Reviewed Jan. 25, 2026

    I purchased an Endurance extended warranty online. After receiving all of the details stating the effective date was 30 Days and 1000 miles, I wasn’t aware of that so the next morning I called to see if they had other options. The lady I spoke with was very nice and gave me options and I told her I would think about it. That afternoon I called back and spoke with a guy. The conversation started ok. I told him I wanted to cancel my policy and told him why. Long story short he ended up basically arguing with me, I told him the reason and that should suffice. I hung up on him because I was not going to argue with him, he said he was located in Dallas and he used to work for a dealership in F&I. I can’t remember his name but he is not what a customer service person should be!!

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    Endurance Warranty
    Response from Endurance Warranty

    Deborah, we’re sorry to hear that you had a less-than-satisfactory experience. We pride ourselves on our customer service and the high-quality standards we maintain, and we are sorry this was not your experience with the representative you spoke to. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

    Sincerely,

    The Endurance Team

    Profile pic of the author.
    Customer ServiceClaims HandlingCoverageSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Jan. 24, 2026

    I am a 65 year old man on a budget. I have a 2009 Hyundai Santa Fe. I signed up for Endurance on 6/12/25. I developed problems with the in December, I took my car to masters car care after a lot back & forth for the inspection. They denied my claim for the reasons Resale Value, I was never late with my payments. They advertise as long as you keep payments on time that you are covered Guaranteed. So now I don't have transportation and out of money. Thanks Endurance for turning my life upside down. MONEY BY ANY MEANS that's what it should be called....

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    Endurance Warranty
    Response from Endurance Warranty

    We’re sorry to hear you’ve had a negative experience, Stephen. We take all feedback seriously and strive to improve. If you’d like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 23, 2026

    I chose Endurance, had until the end of January to make my final decision as I purchased a new vehicle and wasn't sure it was the right timeframe for an extended warranty. I did my research and found Endurance to be one of the best extended warranty companies; however, it was far too early to make the decision to opt into their warranty as my original warranty carried what I needed for the time being. I called to cancel, within the appropriate cancellation time period, and that's when the badgering started.

    The agent never let me get a word in and told me I was making a very big mistake as I wasn't understanding the program. She abruptly and continuously explained the entire program to me all over again. I finally got her to stop talking after several minutes and told her I graciously listened to her lengthy and strong-handed speech. She tried to interrupt again and I told her she needed to stop. I finally said I was done. I wanted it cancelled and she stated that "you know your application fee is non-refundable" (I paid an application fee and the first installment). I made it clear it was to be cancelled along with anything to do with Endurance. I really am not sure if I would return when the time is right.

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    Endurance Warranty
    Response from Endurance Warranty

    We’re sorry to hear you’ve had a negative experience, Cheryl. We take all feedback seriously and strive to improve. If you’d like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have and ensure your cancelation was handled properly.

    Thank you,

    The Endurance Team

    Profile pic of the author.
    CoverageTechSales & MarketingMaintenanceBilling

    Reviewed Jan. 23, 2026

    I purchased the Platinum coverage (their highest option) and was paying $300 a month for my Land Rover Defender. The vehicle developed a coolant leak that the dealership said was o-rings leaking around the turbocharger system which is a known issue with the LR 110. Endurance denied the claim stating that o rings weren't covered under my plan because it was a "maintenance item", sticking me with a $1000 repair bill. I immediately canceled my contract. I will pay myself $300/mo from now on into a repair fund rather than waste it on a scam company.

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    Endurance Warranty
    Response from Endurance Warranty

    We’re sorry to hear you’ve had a negative experience, Dan. We take all feedback seriously and strive to improve. If you’d like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    Coverage

    Reviewed Jan. 23, 2026

    When I was shopping for an auto warranty for my vehicle, I made a serious mistake. Some people do this for the same reason: they don't like seeing the monthly premiums vanish from their bank account. Sometimes buying insurance can be a tough pill to swallow. So you jump at the first opportunity, you bite the bullet. "Mistake" Should always do research, read product reviews tack time.

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    Endurance Warranty
    Response from Endurance Warranty

    We appreciate your feedback, Robert, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. You may send us an email at feedback@endurancedirect.com.

    - The Endurance Team

    Profile pic of the author.
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2026

    Excellent customer service. Very knowledgeable, I was at ease with the representatives I spoke with. Of course I hope I don't have to use it, but love having the peace of mind. I'm going to encourage my niece to sign up. She's a single mom in another state and I do worry about her vehicle.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Anael! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    CoverageStaff

    Reviewed Jan. 22, 2026

    Service rep was very detailed in explaining all the information needed within the selected package of coverage. He went over "everything" covered and left no questions unanswered. Service rep was very professional, and I would highly recommend Endurance to cover your vehicle.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Heather! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!

    -The Endurance Team

    Customer ServiceCoverageTechPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Jan. 22, 2026

    NOT GOOD. For the road side assistance they sent me to (877) 488-2418, the lady name Renicha was "helping me" she told me help is on the way, two hrs later I called back to follow-up. They told me that there was no ticket made. That it was never completed. And I'm here in the cold. I'm calling again and trying to get the towing. I can just call a tow truck myself, but then what is the point of paying for the endurance coverage. The cold front storm is on they way. And they are not helping.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Jan. 22, 2026

    I was just inquiring about the insurance online, then some lady from Endurance called me and asked me if I need it help, then I say sure, she explained everything to me so clear and very patiently, answered every single question and help me understand my need to adquiere the insurance, I got the insurance and I feel good, I own a Benz and it’s already hight mileage, so I never know when it will need any repairs, now I have peace of mind.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Edgar! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Profile pic of the author.
    CoverageTechPriceRefunds & PayoutsStaff

    Reviewed Jan. 22, 2026

    My Endurance warranty was through the dealership, and purchased on vehicles that were also from manufacturers not tied to the dealership. Excellent 100% approval. I took my vehicle to the dealership for repair, they got approval when I took it in, and everything went perfectly from there. It was their top tier warranty, but well worth it. Two of my vehicles were totaled in accident and I used over my total cost for repairs and had 30,000 miles left on my warranty, and just about half of the purchase fee was refunded. The second, I hadn't had the chance to use, but 100% of the amount that I paid for warranty was refunded. Apex warranties.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Gary! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. We’re also glad the claims process was smooth and hassle-free for you—that’s exactly what we aim for!

    Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!

    -The Endurance Team

    Profile pic of the author.
    CoverageBilling

    Reviewed Jan. 22, 2026

    Took truck in and was told even though I had the platinum plan because I was still making payments there was only a percentage they were cover. The reviews on Reddit are horrible. I wish I had seen those before I spent five grand on a useless warranty. Two of my other items weren’t covered out of $2000 of covered items. Endurance would only pay $300. I don’t need to pay a warranty company to cover $300.

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    Endurance Warranty
    Response from Endurance Warranty

    We’re sorry to hear you’ve had a negative experience, Shauna. We take all feedback seriously and strive to improve. If you’d like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have about those claims.

    Thank you,

    The Endurance Team

    Punctuality & SpeedStaff

    Reviewed Jan. 20, 2026

    I was able to complete my business easily. Quick. Easy and Painless. Thank You. I haven't had a claim yet but I feel confident that when and if I do I will be treated with respect and professional expertise.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Don. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - Endurance

    Profile pic of the author.
    Customer ServiceCoverageTechPunctuality & SpeedStaffTransparencyHonesty & Transparency

    Reviewed Jan. 20, 2026

    Signed up several months ago for coverage. I'm a senior and disabled, my vehicle is my sole means to getting to the store and or doctor appointments. When I called to gain more information on the service, I spoke to a nice guy named Elija. I expressed my questions about mobility and was told that major items were covered. Trusting him I signed up for the extended coverage. Fast forward to today and after my repair shop called for coverage, it was denied due to the item not being covered. I spoke with 2 different people for an explanation and I was told that I should have read the contract. I would have never signed up knowing that Elija flat out lied to me about the coverage. The one rep simply stated things like the door handles and the frame are not covered... I'd stay away from this misleading company of liars...

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    Customer ServiceStaffBilling

    Reviewed Jan. 20, 2026

    Thanks so much to Ms. Valenica ** at Endurance. Today on the call she was very sweet and help with getting my payment date switch over. Exceptional and outstanding customer service and I hope they give her a raise and keep more good workers like her. Thanks again Endurance. Highly recommend.

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    Endurance Warranty
    Response from Endurance Warranty

    Kendrick, thank you for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure Ms. Valencia receives the recognition she deserves.

    - Endurance

    Profile pic of the author.
    Claims HandlingCoverageTechPriceRefunds & Payouts

    Reviewed Jan. 19, 2026

    This company states things they cover but they really don't. The bearings in my turbo had gone bad which of course made the turbo fail. After a while it got so bad it started to leak oil. When I had taken it it in to get replaced Endurance denied my claim, stating they don't cover oil leaks, and the turbo failed because of no oil. The adjuster denied a claim not knowing the full mechanics of a turbo. When asked if he was a certified mechanic, he never answered but three answer was he knows some mechanics. This was not the first and only claim they denied for me. They are by far the worst I've ever dealt with and a waste of money and time. FYI, they had me sitting in a rental for 3 weeks just to deny my claim and I'm stuck with the rental cost and the fixing of my my vehicle. Total cost was over $9k out of pocket. Do your Full research before investing in a warranty company, but Endurance is definitely not the way to go.

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    Profile pic of the author.
    CoverageTechBillingHonesty & Transparency

    Reviewed Jan. 18, 2026

    Refused to pay, left me holding a 2012 dollar bill. Crooks, was told it would cover everything except tires, fan belts, and brakes. That was a lie, did not cover electrical. Honda dealer said it happened all the time. Talked to attorneys.

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    Verified purchase
    CoverageSales & MarketingPriceRates

    Reviewed Jan. 18, 2026

    I haven't had to use my warranty yet but everything so far has been good from getting a quote and comparing packages and down to Endurance explaining my plan and coverage. So far I rate them with 5 ⭐⭐⭐⭐⭐.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Michael! We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Profile pic of the author.
    CoverageTechPunctuality & SpeedRefunds & PayoutsMaintenanceCoverage - Components

    Reviewed Jan. 17, 2026

    My Secure Plus Vehicle Service Contract (Contract Number EVPU88017971) explicitly covers the torque converter and transmission assembly. Upon experiencing a 'light shudder – I immediately took my vehicle to a licensed repair facility for diagnosis and repair, fulfilling my responsibilities under Section IV of the contract. The warranty company's denial, based on the claim that driving the vehicle with a 'light shudder' caused further damage, is unsubstantiated and contradicts the clear coverage provided in Section VI.C.2.c. The term 'Breakdown,' as defined in Section II, encompasses the 'light shudder' as a failure of the component to perform as designed, regardless of the underlying cause.

    Furthermore, the warranty company has not provided any evidence to support the assertion that the failure was caused by a pre-existing condition, as defined in Section II and excluded in Section VIII.G. I am obtaining a statement from the repair facility confirming that the extent of the damage and wear patterns do not necessarily indicate a pre-existing condition. My prompt action in seeking repair demonstrates my commitment to preventing further damage, as outlined in Section V.1. The fact that no warning lights or gauges indicated severe damage (as stated in Section VIII.N) further supports the reasonableness of my actions.

    The warranty company's denial is a breach of contract, as it contradicts the explicit coverage of the torque converter/transmission assembly. I demand full coverage for the necessary repairs. I'm no mechanic and bought the truck from a box dealer used who just performed maintenance. PLEASE DO NOT PURCHASE A WARRANTY FROM THEM....you WILL REGRET it.

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    Verified purchase

    Reviewed Jan. 17, 2026

    I chose Endurance because of the high ratings and comparison to other warranty companies and had 2 other warranty companies before and they do not stack up to endurance, Car Shield had a big lawsuit due to the fact that they didn't pay any claims and I was one of them and received a check from a settlement. I am new to endurance so time will tell. I even had a gentlemen call me but I have not yet called him back, but I will.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Steve! Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. If you ever have any questions or concerns, please don't hesitate to reach out; we are here to help!

    - Endurance

    Verified purchase
    Customer ServiceClaims HandlingCoverageTechPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Jan. 17, 2026

    Decided to put an extended warranty on my Truck. Looking at reviews decided to go with Endurance. I followed the instructions to start the coverage. Paid 6 months in advance for the coverage. Waiting about 36 days, and decided to use the coverage for some maintenance that was required. There were so front suspension parts that needed to be changed out. Called and checked if there would be any problems. Took my truck to the dealership since they are certified Dodge Chrysler mechanics.

    The dealership Chapman Auto here in Henderson has been great to me and my family. Endurance did not have a problem with me doing to the dealership. The claim was denied, since my coverage was only 36 days active, they denied any repairs because they passed on that, since the coverage was so new that there was no way these parts would have failed already. So, the "pre-existing" phrase was used. The only requirements are that new customers put on at least 1,000 miles prior to the coverage taking effect.

    The truck is in good working order, and I plan on keeping the vehicle since it is only at 55,000. The contract does stipulate of what is excluded, and the parts I needed were covered, but the policy is too new to have front suspension parts need replacement. I was offered $300 off my contract, but since pre-paid 6 months in advance than that would not have helped. I did have to rent a car because of not being at the dealership all day.

    So, I had to pay $250 diagnoses fee, also the one-day rental out of my pocket to be told to this premium coverage still will cover my truck. Now, if they would have paid the diagnostic fee or covered my rental, I would have stayed, but no such offer was put forward. So to cancel, you have to sign a request to cancel, you will need that document notarized as well. You then fax it to them, and I have to wait an additional week before they cut a check and mail it back to me, which takes even more time.

    So, in all, I paid $1400 in advance for coverage I cannot use unless something fails. Customer service is nice, but corporate is looking for any reason to deny and if denied now you have it recorded as "pre-existing" and they will never pay for items that the contract says that are covered. I am back in the market for another policy with a better company. Anyone has a suggestion on what company actually sticks behind their word would be very appreciated! Attached is a copy from the dealership showing what they want me to pay out of pocket.

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    Endurance Warranty
    Response from Endurance Warranty

    Steve, we’re sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you,

    The Endurance Team

    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceStaff

    Reviewed Jan. 16, 2026

    My initial impression of Endurance was very high. Their quoting procedure is great, as is the front-end customer service, however, once the real work starts, they quickly become terrible to work with. After taking my money each month, they did everything they could to get out of abiding by their contract. It began with the "death by paperwork" tactic. They requested invoices to support any occurrences of my VIN being ran and were very hung up on a single invoice that could NOT be produced because it was simply a dealership looking for recalls (no invoice available). None of these invoices had anything to do with the T case or front differential I was having trouble with. Their next tactic was to stall each step of the claim. They requested an inspector to visit the shop my vehicle is at, in which they inspected one of the components.

    Several days later, they asked to have another inspection on a 2nd component before they would decline/approve. The end result was they agreed they had to replace the components but required a used transfer case and front differential to be purchased from basically a local junk yard. Not new parts, not remanufactured parts, literally just used parts (80,000 miles for what was found). Insanity. Calling them to follow up on the claim results in a conversation with unprofessional and rude customer service representatives. I will be declining their offer for used junk parts, cancelling this warranty, and going with CarShield from here on out.

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    Endurance Warranty
    Response from Endurance Warranty

    Hello, Zak, thank you for taking the time to write to us. We’re sorry to hear about your experience. Would you please reach out to us at feedback@endurancedirect.com about your concerns? Any additional details will help us find the right solution for you and potentially other customers moving forward. We look forward to hearing from you.

    Thank you,

    The Endurance Team

    TechRefunds & Payouts

    Reviewed Jan. 16, 2026

    These reviews are Bots. This company sucks. If I could give this company a 0 I would. Scammers salesman will tell you anything, once you’re locked in your contract you’re basically screwed. They do not honor repairs or refunds, there’s better ways to waste your money.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Otis, we’re sorry to hear about your experience. We’d like to see what we can do to make things right. Please email feedback@endurancedirect.com with these details and your coverage plan information, and we will be in touch soon.

    Thank you,

    The Endurance Team

    CoverageSales & MarketingStaff

    Reviewed Jan. 16, 2026

    Text Book, with care and handling, all questions with detailed answers. Coverage is premium as I also had Endurance Coverage on my Dodge Ram. The salesperson was genuinely concerned about the coverage I was going to receive from her company.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jerry. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceMaintenance

    Reviewed Jan. 15, 2026

    I have been a customer of Endurance since 2023 for my 2017 Dodge Ram Truck. It is such a well made vehicle that, until recently have had no major problems. Now- I have paid over $3000 for the protection of the Endurance Warranty program. In mid December 2025, I needed to replace the starter motor. I spoke to 3 accredited shops for the repair, a Ram Dealership included. None of the shops would honor the Endurance Warranty, citing that they were too difficult to work with. So I called Endurance, explained the situation and asked for return of my money. The answer was NO!

    Evidently I had passed my 'mileage mark', therefore not eligible. I'm floored. I have called them and sent emails to no avail. What Endurance is advertising is false. Endurance does have a 'mileage mark' but advertising leads you to believe they don't. That's where they get you. They have my $3000 and I have ziltch. Shame on them. If there was a spot for negative 0, that would be my choice.

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    CoverageStaff

    Reviewed Jan. 15, 2026

    Everyone was very nice and very helpful. I just signed up so I have not used the service yet. I can make a better review after I have had the policy for a while. I will do another review in a couple of months.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dee. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Profile pic of the author.
    Customer ServiceTechSales & MarketingPriceBillingRates

    Reviewed Jan. 15, 2026

    Out of my account before I had even signed the contract. Everything was fine until, after reflecting upon what I was getting, I decided that this was not right for me. First of all, my payment was taken out of my bank account before I ever signed the contract or completed all of the information requested. When I called to cancel my account and request my payment be returned, the "Customer Service" individual was nothing but a heavy handed, irritating, insufferable salesman. 

    No matter how many times I told the man that I was no longer interested and wanted my account cancelled, he continued to bombard me with why I needed this service. The interaction proceeded to deteriorate until I was screaming "NO" through the phone, and yet he continued with his sales pitch. At this point, even an idiot should have realized that regardless what he promised, there was no way I was going to do business with your company. At this point I felt that I had no choice but to simply hang up and dispute the charge through my bank, should my payment not be returned. A Disgruntled Customer.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Richard. Thank you for your review. All feedback is important, and we’re sorry to hear you had a negative experience. Please email feedback@endurancedirect.com with details about your experience and plan number, and we will be in touch to ensure your coverage is handled appropriately.

    Thank you,

    The Endurance Team

    Verified purchase
    Staff

    Reviewed Jan. 15, 2026

    The Sponsor that talked to me was very nice and knowledgeable about the services they offered. He made me feel comfortable about making the decision to give Endurance a try. I would gladly recommend this program.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Valerie. We're thrilled to hear you had a great experience with our team! If you have any questions in the future, don’t hesitate to reach out. - Endurance

    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 14, 2026

    I just started this month & very close to my customary waiting period. I just called their customer service & was treated with polite professionalism. I chose Endurance over their competition due to all of the pros versus cons.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Curtis! Your feedback means a lot to us, and we're here whenever you need support.

    -The Endurance Team

    CoverageSales & MarketingRefunds & PayoutsStaff

    Reviewed Jan. 14, 2026

    I spoke with Erin initially and he was extremely knowledgeable, I took 3 pages of notes. After I spoke with another agency and thought I wanted to cancel, Larita provided me with even more information and gave me a promotional offer that I couldn't refuse. I've already had to pay for a new transmission out of pocket so I hope nothing else comes up but if it does, I'm covered!

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Debra! Thank you for the 5-star review. We're glad the sign-up process went smoothly and that both Erin and Larita were able to provide you with excellent service. If you ever need anything, we’re here to help!

    - Endurance

    Verified purchase
    TechPriceRefunds & Payouts

    Reviewed Jan. 14, 2026

    I have used this service twice since it’s only having it six months. They paid for a head gasket with $100 deductible to be replaced and they paid for a oxygen sensor to be replaced with $100 deductible at the dealer. I have never had an issue.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Brian. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, please don't hesitate to reach out to us. We're here to help!

    - Endurance

    Customer ServiceClaims Handling

    Reviewed Jan. 14, 2026

    Bought my plan, paid in full, kick in last year, when my s450 factory ended, took my Mercedes in for sticking sunroof, and water not coming out of window shield wipers, mercedes said both have to be replaced, Endurance told them they was sending an adjuster on Friday, last week, he came Monday, mercedes, called to tell me, he denied my claim, because I didn't have factory tires, the tires on the Benz are the same tires, that mercedes of Orlando put on car when I bought. Never heard such, B S, mercedes even said what tires got to do with sunroof, I didn't and never alter my car.

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    Endurance Warranty
    Response from Endurance Warranty

    Rafael, we're sorry to hear that your expectations were not met. When time allows, please feel free to send us an email at feedback@endurancedirect.com. We'd like to see what we can do to make things right regarding your claim about your sunroof and windshield wipers.

    Thank you,

    The Endurance Team

    Verified purchase

    Reviewed Jan. 13, 2026

    I'm so pleased and impressed with Endurance. I had the "other" one for my dad's vehicle before. What a disaster! You can't go wrong with Endurance! If you have an older vehicle, you can't go wrong with these folks.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Vicki. Thank you for this 5-star review! We appreciate you being a customer and helping share the word about us. We’re here for you anytime!

    - Endurance

    Profile pic of the author.
    Claims HandlingCoverageTechPriceMaintenanceStaff

    Reviewed Jan. 13, 2026

    I was very disappointed when Endurance denied my claim last year when my transmission went out and affecting the All Wheel Drive system too. I had my car towed to the local Ford dealer for repair and Endurance sent a representative to check it out. The Endurance rep told the dealer that there was a code in the computer prior to my buying the warranty and wouldn’t cover the repair. I had no warning lights (idiot lights) on the dashboard. No pre warning whatsoever. Repair cost $13000 paid by me. Not Endurance. So before you get an extended warranty from Endurance check it out very carefully.

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    Endurance Warranty
    Response from Endurance Warranty

    We’re sorry to hear you’ve had a negative experience, Kenneth. We take all feedback seriously and strive to improve. If you’d like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    TechPrice

    Reviewed Jan. 13, 2026

    OMG!!!!! ALL I CAN SAY IS YESSSSSS TO ENDURANCE!! I TELL, I've recommended ENDURANCE! It really worth it! I've had NO problems with them! Each time my MURANO had to go, it was handled perfectly with no problems. I take my car to the NISSAN dealer.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs.

    - Endurance

    Verified purchase
    Customer ServiceTechPriceMaintenance

    Reviewed Jan. 13, 2026

    At first, I was truly worried about extended warranties. Endurance took the time to make sure I was OK, my water pump had went out. They asked me where did I wanna take it and I said the dealership. They said, "No problem." They had it picked up and dropped off with no charge, the dealership fixed the problem. They called me to let me know it was ready and the only thing I paid was my hundred-dollar co-pay. Endurance is truly awesome. Thanks again, and I’m sticking with you guys for the long haul.👍🏽👍🏽

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, David. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - Endurance

    Verified purchase
    CoveragePricePunctuality & SpeedValue

    Reviewed Jan. 13, 2026

    My claim was handled quickly and without any unnecessary runarounds. My questions were answered and they used common language to make sure I understood. Great service and definitely worth the money. If you are shopping around for warranty coverage, look no further.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Lillian! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs.

    - Endurance

    Customer ServiceCoverageTechStaff

    Reviewed Jan. 13, 2026

    Charlene was an amazing customer service representative, explained all the coverage details and answered all my questions. Extremely happy with how she addressed all my concerns regarding my contract and how things were resolved.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Lisa. We're glad the sign-up process went smoothly and that Charlene was able to provide you with excellent service. If you ever need anything, we’re here to help!

    - Endurance

    Customer ServiceStaff

    Reviewed Jan. 12, 2026

    I met Katherine on the phone, she very knowledgeable, kind, helpful, sweet young lady, pleasing to talk to, very concerning and has a beautiful spirit, she is a great access to the company. I enjoyed talking to her.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Henrietta! Thank you so much for your kind review. We are thrilled to hear that your experience with our team member Katherine was so positive. We value her dedication, and it is great to hear she was able to provide you with knowledgeable and caring service. If you have any questions or need assistance in the future, please don't hesitate to reach out. We’re always here to help!

    -The Endurance Team

    Profile pic of the author.
    CoverageRefunds & PayoutsStaff

    Reviewed Jan. 12, 2026

    I purchased a warranty for my low mileage 2016 Ford Focus RS. I went with the supreme used policy, the highest you can get. They were more than happy to sell me the policy, however when something went wrong with the car that all changed. They refuse to pay for covered repairs. They refuse to listen to reason. They instead question my credibility and tell me I'm out of luck. When I told them I would cancel my service, the representative seemed flabbergasted. Bottom line is they will try anything to get out of paying your claim. Spend your hard earned money elsewhere.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Edward. We apologize for the experience you encountered regarding your claim with your Ford Focus RS. We’re sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at feedback@endurancedirect.com and we will be in touch.

    -The Endurance Team

    Customer ServiceCoverageTechMaintenance

    Reviewed Jan. 11, 2026

    I called claim in because we replaced the tires and mechanic could not line car up because something had broke and had to be replaced. They denied claim because we were new clients so it did not cover, not enough time had passed since purchased insurance. I was told after 30 days and it was past that timeline about a week or two. Do not believe them when they tell you something, it's just to sell you the coverage. They will tell you whatever or omit things to sell the insurance. I asked them replay the recording of me and salesman & they refused.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Terena. Thank you for your feedback. We strive to make every customer experience positive, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us directly at feedback@endurancedirect.com, and we will be in touch soon.

    Thank you,

    The Endurance Team

    Verified purchase
    PriceStaffRates

    Reviewed Jan. 11, 2026

    I've been seeing things about Endurance Warranty on TV, and everything looked good. My car is getting older, so I figured I better get something on it. Signing up with Endurance was very easy. Everything went smoothly. They explained everything to me. The coverage options were all good. Also, their pricing is very good. From others I have contacted, they were a lot higher.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Regina! Thank you for choosing Endurance and sharing your positive experience with us! We're happy to hear that our team was able to assist you smoothly throughout the sign-up process and that you found our pricing competitive. We strive to make sure our customers have peace of mind with their vehicle protection, and we're pleased to know we've achieved that with you. If you ever need further information or assistance, we are here to help. Welcome to the Endurance family!

    - The Endurance Team

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Jan. 10, 2026

    Everything was fine during signing up. It was quick and easy to gather all information. The salesman was excellent. They told me I had to wait 30 days before I can do anything as far as the claim. The price is good because all the other places were charging more than them, and I like the deductible program that they have. I have recommended Endurance to two of my friends and my mom. I’m going to put her on mine.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Darroll! Thank you for taking the time to recommend Endurance to your mom and friends. We strive to provide competitive pricing and are happy to hear that our sign-up process was easy and efficient for you. If you have any further questions or need assistance during the waiting period, please don't hesitate to reach out to us. We're here to help!

    - The Endurance Team

    Verified purchase
    TechStaff

    Reviewed Jan. 10, 2026

    I was with Endurance before and came back. Everything during the sign-up was beautiful. They were very kind, respectful and informative. The experience was good and I didn't have any problems.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Corliss! We’re glad to hear about your positive sign-up experience with us. It's great to know that our team provided you with the clear information and kindness we strive for. We apologize for any inconvenience caused by the repeated phone calls and will surely look into it to enhance your overall experience. Thank you for trusting Endurance and please don’t hesitate to reach out if you need any assistance. We appreciate your feedback and are here to help!

    - The Endurance Team

    Customer ServiceClaims HandlingCoveragePriceStaffRatesValue

    Reviewed Jan. 10, 2026

    So far, the experience has been good, but I haven't needed to file a claim yet. I will see how well they take care of us before I decide if the experience was worth the money or what. It was frustrating that I had to call three times to give my mileage and then they increased my monthly rate. If they were to deny any of my possible future claims, I will cancel my membership.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Maureen! Thank you for sharing your experience with us. Your insights are crucial, and we want to ensure your future experiences meet your expectations. If you ever find yourself needing to file a claim, we're here to assist and make the process smooth. For any immediate concerns, please consider contacting our team at feedback@endurancedirect.com, so we can investigate and address your situation thoroughly. Your confidence is important to us, and we seek to always deliver beneficial outcomes. Thank you for being a member of the Endurance family!

    - The Endurance Team

    Verified purchase
    CoverageTechStaff

    Reviewed Jan. 10, 2026

    All systems on my car was covered by my Endurance warranty. I'm approved for two years. I wanted to have it in case of any major failures, or any check engine lights come up. The sign-up process was very easy to complete. It was easy to make an account. Endurance's rep was very helpful.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Javin! Thank you so much for sharing your experience with Endurance. We're thrilled to hear that your sign-up was hassle-free and that our representative was helpful in guiding you to an auto protection plan that meets your needs and brings you peace of mind. If there's anything more we can do for you, please feel free to reach out!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaffTransferability

    Reviewed Jan. 10, 2026

    I like Endurance. There's nothing I don't like about it. Their customer service has been great. I just called to cancel because I sold the car, and they explained I only had like almost $300 in my policy. Whatever I signed up for, I would still be covered to 2028.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Julia! Thanks for your positive feedback! We’re happy to hear about your excellent customer service experience. We're glad the plan terms were clear and that your cancellation was handled smoothly. If you ever decide to return, we'd be more than happy to assist you.

    - The Endurance Team

    Verified purchase

    Reviewed Jan. 10, 2026

    A relative of mine was satisfied with Endurance and I decided to get the warranty in case I need it. Signing up was very easy and so far, I am satisfied.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kenneth. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    CoveragePriceStaff

    Reviewed Jan. 10, 2026

    The rep was awesome and told me everything I needed to know when I signed up with Endurance. Everything went very well. I got the Elite package with a $200 deductible, which is the highest program available. Endurance is great and I would recommend them. The only this is that I haven’t received the hard copy of my welcome package yet. I have access to the information online, but the rep was supposed to send it in the mail as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Annamarie! Thank you for your kind review and for recommending us! We're thrilled to hear that you had a smooth signup experience and found our representative fantastic. It's great to know that you're satisfied with the package you selected. Accessing your information online ensures that you have up-to-date resources at your fingertips, but if there's anything else you need or questions you have, we're here to assist you anytime. Welcome to the Endurance family!

    - The Endurance Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2026

    I came across Endurance while browsing on my phone and when I signed up with them, the customer service I received was good.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Don! Thank you so much for sharing your positive experience with us. It’s great to know that our customer service team made the process easy and left a good first impression. We’re glad to have you with us and are here for you anytime you need assistance.

    - The Endurance Team

    Verified purchase
    MaintenanceStaff

    Reviewed Jan. 10, 2026

    I have put a lot of money into my car recently as it’s getting older, and it made decide to get an auto warranty. The sign-up process with Endurance was very positive. The rep was very thorough and knowledgeable, and explained everything right off the bat.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Kelle! Thank you for choosing Endurance and sharing your positive experience! We’re glad to hear that our team made the sign-up process so pleasant and seamless for you. Your recommendation is truly appreciated, and we look forward to providing you continued support for your vehicle's needs.

    - The Endurance Team

    Verified purchase
    CoverageTechPricePunctuality & Speed

    Reviewed Jan. 10, 2026

    I bought a 2024, and the car lot I bought it from only gave me a six-month warranty. So, Endurance gave me a four-year extended warranty. I pay 136 a month for 30 months, and the rest of it is free. The lady at Wells Fargo told me about Endurance over here in Lubbock and I decided to go with them. I haven't used them yet but just in case I encounter a problem with my car, I got it. People should get the extended warranty from Endurance. If something happens to my car, I bring it to the dealership and go from there. They pay for the computer and the electronics you have in cars these days, which are expensive when it goes out. They also pay for the motor and the transmission. I’m just hoping I don’t have to use it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Terry! Thank you for sharing your experiences and positive feedback about your plan with Endurance. We're thrilled to hear that our coverage options gave you the peace of mind you were looking for with critical components covered. We're also glad the sign-up process went smoothly and that you're all set with your protection in place.

    Your recommendation means a lot to us, and we’ll strive to continue delivering exceptional service. Should you ever have questions or need support, please don’t hesitate to reach out to our team. We’re here to help!

    - The Endurance Team

    Verified purchase
    PriceStaff

    Reviewed Jan. 10, 2026

    The policy will not go into effect until the 16th of this month, but so far, so good. I heard of Endurance from friends and family. Doing the sign-up process was no problem. The rep was precise and professional. He explained everything. The process was 1, 2, 3. They covered everything. My monthly premium that I have to pay is fine, but the total cost of the policy is high. That's the only thing I find.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Sheila! Thank you for sharing your positive experience with us! We're happy to hear that the sign-up process was straightforward and that our representative ensured everything was clear and professional. We also acknowledge your thoughts on the cost, and we’re glad you find our monthly premium manageable. Thank you for choosing Endurance! We’re committed to providing you with continued excellent service.

    - The Endurance Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2026

    I picked Endurance Warranty off of their commercial. Signing up was easy. It doesn't start until the 11th.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Carolyn! Thank you for sharing your experience. We're happy to know that your signup process was smooth and that our team was able to address all your questions effectively. We sincerely appreciate your trust in us and look forward to providing continued excellent service. If you ever need any assistance, we're here for you!

    - The Endurance Team

    Verified purchase
    Claims HandlingCoverageSales & MarketingPriceStaff

    Reviewed Jan. 10, 2026

    My truck is a 2017 and my previous warranty ran out, and I decided to get another warranty since I plan to use this truck until the wheels fall off. I chose Endurance after doing some research and comparing different warranty providers. I had seen the Danica Patrick commercials, and everything I found about Endurance seemed positive, so I figured I’d go with them. My truck is lifted, so that probably affected the price a little bit. But signing up was easy and the salesperson I talked to explained everything. They were very helpful and knowledgeable, and I was happy to get it done.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Joseph! We truly appreciate your positive feedback and recommendation. It's great to hear that the sign-up process with our team went smoothly for you, even if your truck's modification slightly influenced the cost. Thank you for choosing Endurance, and we're here for any assistance you might need down the road.

    - The Endurance Team

    Verified purchase
    Staff

    Reviewed Jan. 10, 2026

    Signing up with Endurance wasn't hard at all. They answered every question I had and they were really good. The rep I talked to was very nice.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Marsha! Thank you for sharing your positive experience with our sign-up process! We're happy to hear that our team efficiently answered all your questions and made the process hassle-free. We strive to provide top-notch customer service and are thrilled to know that you found the representatives' assistance impressive. We greatly appreciate your choice and look forward to serving you in the future.

    - The Endurance Team

    Verified purchase

    Reviewed Jan. 9, 2026

    It was not difficult signing up with Endurance. Everything was great. I got it for peace of mind.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Luis! Thank you for sharing your positive experience with our sign-up process. We're happy to hear that our representative provided excellent service and made the transition to Endurance smooth for you. Providing peace of mind is our goal, and it's great to know you're off to a positive start with us. If you ever have any questions or need assistance, we're just a call away.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaffRates

    Reviewed Jan. 9, 2026

    I called Endurance one evening to see exactly how it worked and what it was. It seemed good, so I went ahead with it. The first gentleman I talked to knew what he was talking about.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Novella! Thank you for sharing your positive experience with us. We're happy to hear that our team made your initial contact and sign-up experience with Endurance smooth and enjoyable. It's great to know the coverage options met your needs and that our knowledgeable representatives could assist you effectively. Please feel free to reach out if there's anything else we can do. Welcome to the Endurance family!

    - The Endurance Team

    Profile pic of the author.
    Verified purchase
    CoveragePriceMaintenanceStaffRates

    Reviewed Jan. 9, 2026

    I called Endurance Warranty's number when I saw it, and I thought, "Sounds like a fair deal. I believe I'll sign up for this." The rep was one of the nicest people I've talked to in a good while. I was approved right then. I asked what the policy would cover. I know the cost of getting major work done is major. I've had starters, batteries, wiper motors and door switches replaced on my own. But it's gonna be a big charge that engine went out. I bought Endurance for that reason. It's all good right now. If I break down and run into a lot of hassle about getting fixed, I'm not gonna be happy. People may look at me and think I'm weird for buying this insurance policy on top of all the other insurances we have to keep. But it seems a good fit, and that's when I did it. It's gonna be the best thing I've done as far as the insurance for my vehicle repairs.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Billy. Thank you for sharing your experience with us! We’re thrilled to hear that the sign-up process was seamless and that our representative was able to assist you so kindly. We design our plans with valuable features and pricing to offer you support when major repairs or breakdowns occur. Rest assured, we aim to deliver commendable service if the need for a claim arises. We’re glad that you've found a plan suitable for your needs and are happy to have you with us!

    - The Endurance Team

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffBillingRatesTransparency

    Reviewed Jan. 9, 2026

    Check out Endurance Warranty. I had CarShield. I talked to the lady from Endurance and she explained things to me. I decided we're gonna go with Endurance. I did my car and my husband's at different times. One lady took off the $29 fee. The second time the man didn't take off the $29 and I said, "Come on." But he said, "No." Other than that, it was very easy to sign up. I like having a deductible. If my claim costs $5,000, I only have to pay $100. However, I received a letter about our prices going up. I just got off the phone with Endurance. They told me it was a marketing thing, to not worry about it because whatever I'm paying is what I'm gonna pay.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Kimberly! Thank you for sharing your experience with Endurance. We're glad that the sign-up process was smooth and our team provided helpful support. We apologize for any inconvenience you faced during the separate sign-up of your husband's car. Rest assured, transparent and reliable service is our priority. Should you have any questions in the future, please feel free to reach out. We value your input and look forward to serving you well!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedBilling

    Reviewed Jan. 9, 2026

    The warranty on the vehicle that I purchased is about to be out of the warranty at the car dealer that I bought it from. I then signed up with Endurance as they're better than the other companies that are on the market. It was easy to get started. It's early in the process, but so far, so good. The only thing is they need to be more clear about the first payment. It looks like they do a payment when you first sign up, but it seems like it's a payment on the contract. Then right away, they want another first payment on the series of payments so you're paying twice in the first 30 days which is is the problem. A lot of customers don't realize that's really what it is. When you set up your autopay, you want to pay one time every 30 days. But when you initially set this up with Endurance, you're actually gonna pay two times in the first 30 days.

    Another thing is I got an email that seems weird. It's from a company called MEPCO Payment Plans for Endurance. The email it says, "Thank you for being an Endurance customer. MEPCO is the company that will process your monthly payments for your payment plan. For your convenience, your electronic statement from MEPCO is attached. You may also access your account details, make a payment, or set up automatic payments online at www.mepco.com to make a payment. If you have any further questions, please see the attached statement." They got a PDF file that I did not open because this seems a little peculiar to me. When I set up my contract with Endurance, I set up my credit card on autopay. They did that for me already.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Delane! Thank you for your positive feedback! We are happy to hear that signing up was smooth and that you find our service superior in the market. We apologize for any confusion regarding the initial payments. Transparent communication is our priority, and your experience highlights a valuable area for us to improve on. If you have any further questions or need assistance, please feel free to reach out. We're always here to help ensure your experience with us remains positive!

    - The Endurance Team

    Verified purchase
    StaffRates

    Reviewed Jan. 9, 2026

    Endurance Warranty is supposed to have the best rates. The rep took the time and went through the sign up process. I had a good experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Janett! Thank you for sharing your positive experience with us! We’re thrilled that our rates and the seamless sign-up process met your expectations. Our agents always strive to provide comprehensive assistance, and it's great to hear this was reflected in your interaction. We appreciate your trust in Endurance and are here for you should you need any further assistance in the future.

    - The Endurance Team

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 9, 2026

    I've had an extended warranty with Endurance Warranty with my older vehicle for a while. I purchased a second vehicle and I have the extended warranty on it as well through Endurance. The reps were very polite and professional. When I purchased a second vehicle, because it was not physically parked in my driveway, they could not insure it, so I had to get additional insurance. But with the warranty through Endurance, it was automatically transferable, and they gave me a slight discount because of the coverage on the second vehicle. I would recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Richard! We are thrilled to hear about your continued positive experience with Endurance for both of your vehicles. It's great to know that the sign-up process was smooth and that our team provided polite and professional service. We sincerely appreciate your recommendation and your trust in transferring the coverage to another vehicle with us. If you ever have any further questions or need assistance, please feel free to reach out. We’re here to help!

    - The Endurance Team

    Verified purchase
    CoverageTechStaff

    Reviewed Jan. 9, 2026

    We heard some questionable things about CarShield, so we decided to change. Signing up with Endurance was easy and everybody was very cordial and cooperative. I would like a booklet that showed what was covered that I could put in the car. That is what CarShield had.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Cheryl. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. If you could kindly reach out to us directly via feedback@endurancedirect.com, we would be happy to ensure you receive that documentation in the format that works best for you. We look forward to having you as a client for many years to come!

    - Endurance

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 9, 2026

    I got ahold of somebody from Endurance a few weeks ago. I had a very good experience. Signing up moved quickly. Everything was well. The gentleman who took care of me was nice and professional. He explained everything to me, so I was very happy. They helped me quickly. I was happy that I called at the time because I still had a warranty. My wife's car is running out of warranty, too, so I'll probably call back in a few months.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your feedback, Jorge! We're thrilled to hear that your renewal sign-up process was seamless and that you had such a positive experience with our customer service team. We appreciate your trust in Endurance, and we’re excited to continue supporting you. If you ever need assistance in the future, please don’t hesitate to reach out. Thanks again!

    - Endurance

    Verified purchase
    CoverageSales & MarketingStaffBilling

    Reviewed Jan. 9, 2026

    Endurance has a good reputation if I ever need it. The payments could always be lower. I'm on a limited budget, so I make do. But Endurance is a good thing to have because my vehicle is getting older.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Randal. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Verified purchase
    CoverageTechSales & MarketingPriceStaff

    Reviewed Jan. 9, 2026

    I asked the dealership where I took my car to get it fixed about Endurance Warranty or CarShield and they said they had good dealings with Endurance and that they were better. They did good with the sign up. The guy was polite. He worked with my budget to help me have the best coverage. I have a 2019 Chevy Cruze and I like the car. I want to keep it as long as I can. I told the rep, "You can't just go to a parts store and get a part for 60 bucks anymore." And labor doesn't cost $25 anymore. They talk about $160. I'm a widow and retired. I have to budget my money. The rep went over different options with me. I got a good deal. It covered everything that I wanted covered. I am set up for 30 payments. I was happy. If I had to replace computer components and suspensions without a warranty, I'd have to buy a whole new car. I was so excited about it after I signed up for my warranty that I told a friend about it.

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    Endurance Warranty
    Response from Endurance Warranty

    Dixie, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2026

    I heard different recommendations about Endurance and CarShield. I decided to go with Endurance based on what I have heard and read. I signed up over the phone and it was good. A guy asked me some questions and I did the signature. All of that were fine. It was easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Cephus. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    Customer ServiceCoveragePriceRefunds & PayoutsStaffRates

    Reviewed Jan. 9, 2026

    It sounded like the price was good. Also, the people I talked to on the phone were excellent. I just didn't understand that if something happened to the truck, was it 30 days and 1,000 miles, or 30 days or 1,000 miles.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Timothy. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceStaffCoverage - Components

    Reviewed Jan. 9, 2026

    Endurance Warranty's rep glossed over the policies and exceptions. Don't tell me about all the things it covers because there's a bunch that it doesn't cover. When you read what it doesn't cover, everything else must be included. But in reality, there was one section bothered me. I just bought this car. I had to go to the other side of Florida to get it and drove it back. It drove nicely. My sister is fairly wealthy, so she took good care of this car. I'm doing it to protect myself. But when the policy said about wear and tear, that's why I bought it. Things break down because of wear and tear. An engine breaks down and they will tell me, "Wear and tear." I'm concerned because somebody also told me that they were declined on Endurance for something similar.

    I just got the booklet and read it. There are a lot of things that I'm not happy with. When I spoke to the person on the phone, he said, "Everything will be covered except for pre-existing conditions." I understand that. He also said that after 1,000 miles and 30 days, the contract goes into effect. I read the booklet and it said, "Any normal wear and tear on a car, we have the right to decline." He told me that axles and ball joints will be covered. Those are things that wear out. Those are the things that I'm worried about. If a control arm went, it could cost me $3,000. In the booklet, their wording is they would decline that. And it says regardless of length of time and mileage. Normal wear and tear is not covered. But why did they tell me they will replace axles. I've called them and I spoke to somebody. They were not that sharp.

    Before you sign up, ask for a copy of the contract and read it. They gave me 30 days to cancel it. It was too easy, but all of a sudden, when I read everything that's covered, and they got this little fine thing in there that says, "All of a sudden, your motor breaks down. Well, why did the motor break down?" I could give you a million reasons why a motor broke down and they can turn around and tell me, "That was a wear and tear item of something."

    I'm just concerned that I don't wanna spend $3,000 in maintenance costs with Endurance because that was over four years or whatever it cost, and find out that it's not covered. If it didn't have that little phrase in there, I'd have no problem. That covers everything. And how would I be able to fight against it? I'd have to take them to court, and I'd have to pay for it. They cover their angle. I'll bet after a person is gone for four years from Endurance, that is when he will get his answers. How many people have declined and for what reason? That is where you're gonna find it. I'm on the hook with Endurance for another week. I may drop it. Other than that, the signup process was fine. It has only been two and a half weeks.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, John. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone! For any calcifications on your plan and what the coverage would consist of, please reach out to us directly via feedback@endurancedirect.com and we would be happy to assist you.

    - Endurance

    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed Jan. 9, 2026

    I liked Endurance's ads on TV. Signing up was easy. Also, their pricing was fair.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, John. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company and for considering recommending us to your family and friends. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoverageStaffHonesty & Transparency

    Reviewed Jan. 9, 2026

    Endurance Warranty's reps did a wonderful job. However, a lot of information was left out, so I am gonna cancel. Maybe they need training. They don't know things that they left out or maybe they just left stuff out. I found out when I got a call from another company and they told me things about their products and I said, "This other company doesn't do that,” and they said, "Ma'am, you need to call and ask them questions." Omission of information is as bad as flat out lying to somebody. I'm gonna call and cancel, talk with other companies and do some research.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Paula. Thank you for taking the time to write to us. We’re sorry to hear about your experience. Would you please reach out to us at feedback@endurancedirect.com about your concerns? Any additional details will help us find the right solution for you and potentially other customers moving forward. We look forward to hearing from you.

    Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaffFollow-Through

    Reviewed Jan. 9, 2026

    I've heard good things about Endurance. I've also heard bad things, but I just ignored that because nobody has anything good to say about anything sometimes. The rep who helped me was excellent. However, I asked for a folder of some kind with my paperwork on my coverage. They said they were gonna mail it to me but never did. But I can live without it. I have my contract on my computer so I'm pretty well set. I'm paid in full and I'm just waiting to get my 1,000 miles and 30 days and I'm ready to go.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, James. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. If you do wish to receive a physical copy of your contract, please reach out to us directly via feedback@endurancedirect.com and we can make sure it is mailed to you right away!

    - Endurance

    Verified purchase
    TechPunctuality & SpeedMaintenanceBillingEase of Use

    Reviewed Jan. 9, 2026

    I signed on to Endurance Warranty two weeks ago. It was easy to do. I was with another provider. The word was, through the maintenance shop, they were slow about paying. Give Endurance a try. You might find something good about it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Charles. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaffBillingRates

    Reviewed Jan. 9, 2026

    The Endurance website provided lots of information. But when I typed in some information on the website, the call started the next day and it was continuous. It was every hour for two days until I answered them back. It was heavy repetitive calling. That's the only bad experience. It was a little bothersome to get a call every hour when I told them that I didn't have time right then to go over it. But once I had time to call them back, the procedures were fine. The sign up process was easy. I got a four-year, 50,000-mile warranty, and the rates were what I expected. The monthly payment is automatically charged to my credit card.

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    Endurance Warranty
    Response from Endurance Warranty

    Greg, thank you for recommending us! We're glad to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

    - Endurance

    Verified purchase
    CoverageStaff

    Reviewed Jan. 9, 2026

    When my other warranty went out, Endurance offered more coverage than the other company. I signed up with them and it was easy. So far, good. I would recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Jennifer! Your feedback means a lot to us, and we're here whenever you need support.

    -Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Jan. 8, 2026

    The customer service rep from Endurance who helped me sign up for a policy was a very nice gentleman. He was very knowledgeable and I appreciated him informing me of stuff that I didn't know. Extremely excellent.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Gayle! Thank you for taking the time to share your positive experience with our team. We're thrilled to hear about the excellent service you received during the sign-up process and are glad our representative could provide you with useful information. If you have any further questions or need assistance, please don't hesitate to reach out!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaffTransparencyHonesty & Transparency

    Reviewed Jan. 8, 2026

    Endurance Warranty has a high mileage extended warranty and my cousin told me they’re the best. The rep was straightforward and honest when I signed up. The communication was good and it felt like talking to someone I can trust. He wasn’t trying to sell me into the warranty and was just telling me all the benefits.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Vanessa! Thank you for sharing your positive review. We’re thrilled to hear that our coverage options along with the trustworthy and straightforward nature of our representative, contributed to your confidence in choosing Endurance. We continually strive to provide clear communication and transparency as key elements of our service. Should you have any further questions or need assistance, please don’t hesitate to reach out!

    - The Endurance Team

    Verified purchase
    CoverageTechSales & MarketingPriceRates

    Reviewed Jan. 8, 2026

    I have auto warranty on all our cars. I figured if I was going to have issues with my vehicle in areas that are covered with warranty, I need to be able to save money. I signed up with Endurance and it was very easy. I spoke to a gentleman and he didn't try to pressure me. When I came back to him the second time, he said "Hey, I think we can get the same deal that you wanted before." I was highly satisfied. The price was comparable.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Carl! Thank you for sharing your positive experience with Endurance! We are thrilled to hear that our representative made the enrollment process smooth and pressure-free for you. We aim to maintain the standards you experienced should you ever need to use your coverage. If you have further questions or require assistance, please don't hesitate to reach out. We're here to support you!

    - The Endurance Team

    Verified purchase
    CoverageTechPriceStaffBilling

    Reviewed Jan. 8, 2026

    The warranty on my car ran out and we weren’t notified that it was expiring. So, I got mad at the dealership and I didn't want theirs. I reached out to Endurance and the girl was very helpful. She ran over the different options with me. There was no pressure and the conversation was good or I wouldn't have bought the warranty.

    I got the Supreme, which is bumper-to-bumper. It's not what I wanted, but that's what my husband said would be the best option. My concern is that everything now is computer-operated. If something happens with the computer part of it, I can't even imagine what something like that would cost. So, I got a warranty for peace of mind. I haven't used it yet, but getting it was fine, and I would recommend Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Sharon! Thank you for your positive feedback and for trusting Endurance to [protect your vehicle. It's great to hear that our representative was able to provide a smooth and informed set-up experience for you and that you feel reassured with our coverage. While the cost being a concern is understandable, your peace of mind is our priority, and we aim to exceed your expectations. If you have any questions or require further assistance, please feel free to reach out to us at any time!

    - The Endurance Team

    Verified purchase
    PriceRates

    Reviewed Jan. 8, 2026

    Endurance's cost is about the same price as everybody else, but you get a year free. I signed up and it went great. Everything was answered and I didn't have any problems.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi James! Thank you for sharing your positive experience with us! It's great to hear that you found our service competitively priced and that our customer support was able to assist you effectively during sign-up. Even though you haven’t needed to use your coverage yet, rest assured, we remain committed to maintaining our high service standards. Should you need assistance in the future, please don't hesitate to reach out!

    - The Endurance Team

    Verified purchase
    CoveragePriceStaffRates

    Reviewed Jan. 8, 2026

    I typed in on my phone Consumer Reports' best auto warranties and Endurance came up. When I posted something, I got the phone call from them and a bunch of other places. The lady who took care of me explained what I will get for what I will pay. She addressed anything I needed to know in comparing different types of warranties in their program. I picked what I needed.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Fitzroy! Thank you so much for sharing your positive experience with us! We’re thrilled to hear that our representative was able to assist you thoroughly, making the sign-up process straightforward and satisfying. It's fantastic that our reputation and plan options have reassured you. We’re committed to providing excellent service, and we’re here for you anytime if you have any more questions or when you wish to use your coverage!

    - The Endurance Team

    Verified purchase
    Customer ServiceTechPriceRates

    Reviewed Jan. 8, 2026

    I was referred to Endurance by a mechanic. Signing up was very easy. Also, I love their coverage options and pricing. Going with them is a good thing.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Phillip! Thank you for sharing your positive experience! We're glad that you found the sign-up process straightforward and appreciated the support you received. It's great to know that you felt confident in recommending Endurance to others as a worthwhile choice. If you have any further questions or need assistance, please don’t hesitate to contact us. We’re here for you!

    - The Endurance Team

    Verified purchase
    Customer ServiceClaims HandlingCoveragePriceStaffRates

    Reviewed Jan. 8, 2026

    If you have an older vehicle out of the new warranty period, it's a good idea to check into Endurance Warranty and get it. We checked out three companies and liked Endurance's coverage. Also, the price was good and it seemed to be the best way to go. I sent in the deal and they called and gave me some information, and got us all set up. I would rather not have to have a phone call for the sign up but I understand with all the possibilities on vehicles that that's something I have to do. We'll see how it goes if we have a claim.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Maurice! Thank you for sharing your positive experience with Endurance! We're thrilled to hear that you found our coverage and pricing appealing. It's great that the sign-up process was smooth for you, even with the necessary phone interaction to manage the intricacies of our vehicle protection plans. We appreciate your recommendation and are here to assist anytime with claims or any questions that may arise!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed Jan. 8, 2026

    I was going to sign up with CarShield but thought of checking Endurance. I called Endurance to sign up and their customer service was great. They gave me a lot of information that I didn't know about and also let me know what I would be getting. I would recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Monique! Thank you for giving Endurance a try and for sharing your positive experience! We're thrilled to hear that our promotional material caught your eye and that our customer service team could assist you effectively while setting up your plan. Your satisfaction with our detailed information on coverage options is very important to us. If you need any further assistance or have additional questions, please feel free to reach out to our team anytime!

    - The Endurance Team

    Verified purchase
    CoveragePrice

    Reviewed Jan. 7, 2026

    Anybody with common sense needs to have their car covered by a warranty. I have my Cadillac covered by Endurance and signing up with them went well. My Kia is covered with another one and Endurance was cheaper.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Melvyn! Thank you for choosing Endurance for your vehicle protection and for sharing your experience! We’re glad to hear that signing up went smoothly and that you found our services competitively priced. We look forward to supporting your peace of mind and if you ever have any more questions or require assistance, please feel free to reach out to us We’re committed to serving your needs and appreciate the opportunity to protect your vehicle!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Jan. 7, 2026

    The customer service representative who helped me sign up for my Endurance policy was excellent. She was very informative, receptive to my questions, and wasn't pushy.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Diane! Thank you for taking the time to share your experience with us! We're happy to hear our customer service representative provided you with informative and receptive assistance without any pressure. Your satisfaction is very important to us, and we're thrilled to know you had a positive encounter. We appreciate your decision to choose Endurance, and we're here for you whenever you need.

    - The Endurance Team

    Verified purchase
    Customer ServiceTechSales & MarketingStaff

    Reviewed Jan. 7, 2026

    The lady who signed me up with Endurance Warranty was awesome. I wish every place that I called had somebody like her in there. She was very thorough. She took her time and kept looking for different discounts. I had another company and something went wrong with my car. The manual that they gave me told me my car was covered. But when I went to the shop, they told the shop guy it's not covered. That was the third time that happened. I said, “You know what? I'm getting out of there.” All they were doing was calling me for money. “Your payment is due.” I cut them off quicker than a heartbeat, and my bank went back in and made sure that they couldn't get money out of my account. With Endurance, I got what I asked for.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Geraldine! Thank you for sharing your incredible experience with us! We're glad to hear that our representative provided you with the diligent service and attention to detail that impressed you throughout your journey with us. Offering deals and ensuring our customers receive the best possible package is very important to us, and we're thrilled that this was your experience. Thank you for choosing Endurance, and please don't hesitate to reach out if you need any assistance in the future!

    - The Endurance Team

    Verified purchase
    Staff

    Reviewed Jan. 7, 2026

    The product that Endurance was offering was what I was looking for. I signed up and the representative who helped me out was very pleasant to deal with.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Ryan! Thank you so much for sharing your experience with us! We're thrilled to hear that our offerings aligned with your needs and that our representative provided kind assistance during the process. We appreciate your willingness to recommend us and are glad you found the experience smooth. Your satisfaction is our priority, and we're here for you if you need anything!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed Jan. 7, 2026

    When I called Endruance, the lady who waited on me was very informative and helpful. We got all the perks for the first little while. If it's as good as it looks, everybody ought to do it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Eric! Thank you for choosing Endurance and taking the time to share your positive experience! We're happy to know that our team provided helpful guidance during your sign-up process. Supporting your commitment to affordability and peace of mind on a fixed income is at the heart of what we do. If there's anything else we can help with, please don’t hesitate to reach out!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaffBillingRates

    Reviewed Jan. 7, 2026

    I like the price and the coverage with Endurance better than the other company I looked at. I called Endurance and spoke with a young lady. I told her I wanted them for my car, and she told me everything true but one thing. She didn't tell me it was gonna be $135 down and $105 each month. I called back and talked to a young man. He had the first initial payment of $135 waived so I could get it for $105 every month. It felt great dealing with him. He addressed my concerns.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Davis! Thank you for sharing your experience with us. We're happy to hear that while there was initial confusion regarding the payment terms, our team was able to resolve it for you promptly and accommodate your needs. Your feedback is highly valued and helps us improve. If there’s anything further we can do to make your experience even better, please don't hesitate to reach out! We appreciate your trust in Endurance and look forward to helping with all your vehicle protection needs.

    - The Endurance Team

    Verified purchase

    Reviewed Jan. 7, 2026

    I signed up with Endurance and did not have any problems. Everything went as smoothly as I could have wanted it to.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Kenneth! Thank you for sharing your positive experience with us following our commercial. We're happy to hear that signing up was smooth and straightforward for you. Welcome to the Endurance family! If you ever have questions or need assistance, please don't hesitate to reach out.

    - The Endurance Team

    Verified purchase
    CoverageStaff

    Reviewed Jan. 7, 2026

    I read a report about Endurance and CarShield. Endurance was a little bit more reputable, so I chose to go with them. The rep I had was nice and very informative. She made sure that when I signed up, I understood what was going on. Right now, I'm glad I have the policy. I'm grateful I have it and also, I'm grateful I haven't had to use it.

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    Endurance Warranty
    Response from Endurance Warranty

    HI Pamela! Thank you for sharing your experience with us. We're happy to hear that our customer service representative was informative and helped you understand the details while signing up. It's always comforting to know our customers feel assured with their protection plan. Should you have any questions or require assistance in the future, please feel free to reach out to us. Your trust means the world to our team, and we’re thrilled to have you as a part of our family!

    - The Endurance Team

    Verified purchase
    CoverageStaff

    Reviewed Jan. 7, 2026

    My car is a couple of years old and the warranty is out. I got one from Endurance. They have a better policy. My sign-up experience was fabulous. I spoke with a representative who was awesome and very informative. I would definitely recommend the company.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Karen! Thank you so much for choosing Endurance to protect your vehicle! We’re thrilled to hear that the sign-up process was seamless and that our representative was informative and helpful in making you comfortable with your new plan. We greatly appreciate your recommendation and are here for you anytime!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed Jan. 7, 2026

    My car got 100,000 miles on it. It's a multi-purpose vehicle and it's a Kia. I've been looking at three different companies out there to get an extended warranty on it and I picked Endurance. Their rep was very knowledgeable and he answered all my questions. I felt good about buying the product. I'd also tell family and friends to give them a call, and see if Endurance can help them like they helped me.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Thomas! Thank you for sharing your positive experience with us! We're thrilled to hear that our representative was able to address all your questions, allowing you to feel confident in your decision to choose our coverage. We strive to offer professional and knowledgeable service to all of our customers, and we're glad that expectation was met with your interaction. Should you have any further queries or need assistance, please feel free to reach out to us anytime!

    - The Endurance Team

    Verified purchase
    CoverageTechPriceStaffTransparency

    Reviewed Jan. 7, 2026

    My wife drives an SUV and I had the previous version of the same vehicle that I have an extended warranty with Endurance. The only bad experience that I had with the other car was that at 100,000 miles, you have to change the struts, which was why I purchased the newer version. Endurance will not cover me for the air struts, but my kids have more activities so my wife is driving farther, and she’s continuously in the car. I want to be safe if something happens. So, it's for protection and for preventive purposes. It was my wife who wanted me to get Endurance. It was a reasonable cost as well.

    I had three companies that I was evaluating, and I chose this one because I read the reviews. The benefits itself that the policy holds are the ones that are more convenient for me based on the car that I have. The more computerized they become, the more complicated they become too. So in this case, in some way, that makes the car safer. On the same token, it can be more costly too in the event that something happens. So for almost $200 a month for three years, it's reasonable for me to pay and have that peace of mind that in the event that something big happens, you are covered.

    I tried to sign up online because I'm a computer person and I love doing things by myself. But this time, I was not able to get through many things because they needed to analyze a lot of things in my car too. So I had to call and the person was very kind, pleasant, clear and transparent about everything. The signup process was precise and they didn’t complicate things too much. It was a good experience overall.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Esteban! Thank you for sharing your positive experience with Endurance and highlighting key aspects you’ve found valuable. We’re thrilled that our coverage met the specific needs required for your vehicle and family's long trips. It’s great to hear how happy you were with the sign-up process and the professional assistance you received from our representative. Your satisfaction and trust in choosing us are important, and we’re so glad we could assist effectively!

    - The Endurance Team

    Verified purchase
    Customer ServiceTechPriceRates

    Reviewed Jan. 7, 2026

    The local shops around my house told me that Endurance was the easiest to deal with. Signing up was very easy. The guy I dealt with, Elijah, was great. I was able to email him back and forth. We were in the process of buying a car, and I was just shopping around and looking at what prices I could get. I could shoot him an email, and he'd answer me back in five minutes or give me a phone call. He was on it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Marcus! Thank you for taking the time to share your excellent experience with us! We are thrilled to hear that Elijah provided you with exceptional service and that signing up with Endurance was seamless and aligned with your expectations. Our team takes pride in offering flexible options and transparent communication. We're glad you find our pricing to be reasonable, and it's great to know you easily reached out to Elijah with any questions.

    Should you need further assistance or have to make a claim in the future, we're here for you!

    - The Endurance Team

    Verified purchase
    CoverageStaff

    Reviewed Jan. 7, 2026

    Endurance's coverage looked good and it was easy to understand what they were talking about. So, I gave it a shot. The extended warranty add-on when I bought my truck expired about a year and a half ago, and the truck's in really good shape. I wanna make sure I got it covered in case something happens. Hopefully, nothing will happen when we'll have to use Endurance. Overall, I had a good experience and I'd also tell others to give Endurance a shot.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Randall! Thank you for sharing your positive experience with Endurance! We're happy to hear about your smooth sign-up process and how our representative made it a convenient encounter for you. Ensuring that our services align with customers' needs, especially when influenced by our TV and radio ads, is vital to us. While we hope you won’t need to use your coverage soon, we're here to support you whenever you do. We appreciate your recommendation and trust in us!

    - The Endurance Team

    Verified purchase
    Customer ServiceContract & TermsCoverageSales & MarketingPriceRefunds & PayoutsStaffRates

    Reviewed Jan. 7, 2026

    The representative from Endurance who I talked to was persistent and a real go-getter. He wasn't giving up and wasn't going to let me get away. And it worked. I was going with someone else but the guy was the best and he persuaded me. He gave me examples that if something goes wrong, it will cost me out of pocket. So I signed up to protect my pockets, my vehicle, and myself. I also received an email saying I'm eligible for discounted prices which would really be great, because I feel like I paid a lot.

    However, I have a problem with Endurance, because every time I try to reach out to them to find out if my policy is actually in effect, I can't get them on the phone. They are taking money out of my account every month for a policy, but I couldn't contact them. I even left messages and no one called me back.

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    Response from Endurance Warranty

    Hi Dennis! Thank you for bringing your experience to our attention. We're sorry to hear about the challenges you've encountered when trying to confirm your coverage details. At Endurance, we strive to provide reliable customer service, and it’s concerning to know that contacting us has been difficult for you.

    We genuinely appreciate your patience during this process and want to assure you we're here to help. To better assist you and resolve this issue, could you please contact us at feedback@endurancedirect.com? Rest assured, we’re committed to addressing your concerns promptly and ensuring you feel confident in your coverage with us.

    Your feedback is important to us and assists in improving service for everyone. We look forward to overcoming these communication hurdles together and securing the peace of mind you sought initially.

    Thank you,

    The Endurance Team

    Verified purchase
    Coverage

    Reviewed Jan. 7, 2026

    The warranty that I have on the used car that I purchased didn't cover a lot of things. Right now, the car is running good. But eventually, if anything happens, I wanted to make sure that I'm not stuck with a lot of bills. I've seen Endurance on TV and I decided to see what their stuff was about. I ended up signing with them and the process was very easy. I would tell my friends to go to look into Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Sandra! Thank you for sharing your experience with us! We’re thrilled to hear that the sign-up process with Endurance was seamless and that you're happy with our service so far. We appreciate your recommendation and look forward to providing continued support for your vehicle needs.

    - The Endurance Team

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Jan. 7, 2026

    My experience since I signed up for Endurance has been very good. I'm the type of person who likes reviews, and I felt that Endurance was right for me. Signing up was very easy. The rep was good. I'm very happy. When things happen to my car, the cost is very reasonable.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Vernell! We're happy to hear that you had a positive sign-up experience with us! Our customer service team strives to provide clear and helpful guidance, and it's great to know we met your expectations. We're looking forward to supporting you and appreciate your trust in Endurance’s coverage options and pricing. If you ever have more questions, please don't hesitate to reach out.

    - The Endurance Team

    Verified purchase
    Customer ServiceTechPriceRates

    Reviewed Jan. 7, 2026

    I wanted more protection because we were talking about it and we didn't take anything out extra on our new car. I got a lot of emails from different companies and Endurance Warranty stuck out. Signing-up easy. They were pleasant and the price was good. You could always ask that it be lowered, but that's with anybody.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Karen! Thank you for sharing your positive experience with us! We are happy to hear that your sign-up process with Endurance was straightforward and pleasant. Your comments about our fair pricing and kind customer service are much appreciated. We look forward to the opportunity to provide you with superior service whenever needed. Please feel free to reach out if there's anything more we can assist you with!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Jan. 7, 2026

    I was looking for some warranty on my car. The one I have on it now is running out soon. Endurance Warranty looked like a good thing, so I signed up. I looked it up online. The rep was very professional. Whatever the wait period was, it wasn't much. It's gonna start right away. Go ahead. Talk to them. I had a good experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Bill! Thank you for sharing such positive feedback! We're happy to hear that setting up your coverage with us was straightforward and that our representative provided pleasant and professional assistance. Your willingness to recommend us is invaluable and much appreciated. Should you have any further questions or require assistance, please feel free to reach out!

    - The Endurance Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 7, 2026

    Endurance Warranty is the program we had when we bought the van. I spoke with a lady. It went fine. The sign-up experience was good, but we don't have anything in the mail yet. It has only been a few days. I would like to see my stuff in the mail, so we have our paperwork.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Gregory! Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a positive sign-up experience with one of our representatives. We apologize for the delay in receiving your paperwork. Please reach out to our team directly via feedback@endurancedirect.com, and we’ll be happy to ensure it is on its way to you immediately. We're here if you need us!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Jan. 7, 2026

    I saw those ads from that race car driver. It was either try Endurance or go with that other one. But I figured I'll let Endurance Warranty give me a quote and I was happy with it. They had a lot of options. I chose what I thought was best. Give it a try.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Anthony! Thank you for sharing your experience with us! We're thrilled to hear that our sign-up process and variety of coverage options met your needs. We truly appreciate your recommendation and look forward to continuing to serve you. If you need any further assistance, please don't hesitate to reach out.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed Jan. 7, 2026

    I bought a car that I wasn't too sure about and they break down whether they are new or old. I take care of all my cars and I decided to get a warranty for my newest car. I was told Endurance would be the best, so I went for it. The guy signed me up and took the time to explain. The process was smooth and wasn't a whole lot of something that I didn't understand. Endurance has been wonderful so far. They let me know that if I had any problems or if anything went wrong, I could just call. I won't even have to call AAA. Endurance will come pick the car up and take it wherever I want it to be repaired at, and they'll handle everything.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Gregory! Thank you for sharing your positive experience! We're thrilled to hear that our team made the sign-up process straightforward and reassuring for you. It's great to know you're confident in your choice and happy with our coverage and service offerings like roadside assistance. We're always here to assist, so if you ever need us, just give us a call! We're excited to provide you with peace of mind moving forward!

    - The Endurance Team

    Verified purchase
    Ease of Use

    Reviewed Jan. 7, 2026

    I signed up with Endurance online and the Endurance website was easy to navigate. I've been satisfied with the experience and I'm looking forward to seeing how everything goes when I do need to make a claim.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi John! Thank you for taking the time to share your experience with Endurance! We're happy to hear that you found our website easy to navigate and that the sign-up process went smoothly. At Endurance, we're dedicated to ensuring a seamless experience from start to finish, and we greatly appreciate your trust in us. We look forward to continuing to provide the highest level of service when the time comes to manage a claim. If you have any questions or need assistance at any time, please don’t hesitate to reach out. Thank you for choosing Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaffTransparencyFollow-Through

    Reviewed Jan. 7, 2026

    My truck had about 9,000 miles on it, and the dealership warranty covered it up to 85,000 miles. At 86,000 miles, my transmission blew while I was in Virginia. I left it at a dealership there, and about $6,600 later, plus renting a car and traveling back and forth, it finally got fixed. I take care of my truck, and now it has a little over 100,530 miles on it. The only thing I don’t like is the waiting period of 30 days or 1,000 miles, especially since I don’t drive much but I understand why they do it. Some companies don’t have that wait, but I still wanted to go with Endurance.

    I liked the gentleman I spoke with, and everything went through. He was very knowledgeable and explained everything. And I appreciated that. The price is right in the ballpark and I don't mind paying for the program that I have. From what I've heard from different people, Endurance is a great company to work with. It’s the company I went with, and my family would be crazy not to.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Roger! Thank you for sharing your feedback! We're glad to hear about your positive experience with our representative and that the signup process was smooth for you. We apologize for the hiccup with not receiving the physical copy of your contract. Please contact us directly via feedback@endurancedirect.com and we would be happy to ensure a physical copy is on its way to you. We appreciate your decision to recommend Endurance. Please don't hesitate to reach out if you require further assistance; we are here to help!

    - The Endurance Team

    Verified purchase
    Customer ServiceContract & TermsClaims HandlingCoveragePriceStaff

    Reviewed Jan. 7, 2026

    The rep who answered my call put the package together and explained it to where I could understand it. Her efficiency was good. I drive quite a bit, so I have 120,000 miles on my vehicle and it's 4.5 years old. I had purchased an extended warranty and I thought it was still active, but it ran out at 100,000 miles. It cost me several thousand bucks to get my truck fixed, which was why I reached out to Endurance and ultimately bought the package, so I could be covered for catastrophic things in the future that may or may not happen. Getting the policy together was easy and we'll see whether the issues that ultimately happen will be covered. But I hope the big stuff will be.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi John! Thank you for sharing your experience and thoughtful feedback. We're thrilled to hear that our representative was able to provide clear and efficient service, helping you to choose the right coverage for your high-mileage vehicle. It's great to know that setting up your plan with us was easy and provided you with peace of mind. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Your confidence in our services is truly appreciated, and we're here to support you whenever you need us.

    - The Endurance Team

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Jan. 7, 2026

    The rep explained everything thoroughly and told me I'd be getting my contract package through the mail, I can do a thorough review, or I could get it online. I chose to get it by mail. I had a 2022 Corvette covered and the experience with signing up was great. There were no gaps left and no questions unanswered.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Theodis! Thank you for sharing your positive experience with us! We're thrilled to hear that setting up coverage for your Corvette was seamless and that our team's clarity provided left no questions unanswered. Your encouragement and supportive words toward our customer service are cherished. We’ll strive to ensure you continue having such excellent experiences. Should there be anything we can assist with in the future, please feel free to reach out.

    - The Endurance Team

    Verified purchase
    Customer ServiceClaims HandlingCoverageTechPrice

    Reviewed Jan. 7, 2026

    I had another car with Endurance and I liked their service. My new car came without any warranty, so I got one. This is my third year with them and although Endurance doesn’t do oil change, they cover everything with the car. I have bumper to bumper coverage, and I would only pay for two years and get a year free. I placed a claim for my previous car and it was easy because the Ford dealership called Endurance. I needed a new engine and they covered everything. I like the customer service. When you call, you get somebody to talk with, not a computer. The guys are nice, polite and understanding.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Dawn! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. We’re also glad the claims process was smooth and hassle-free for you—that’s exactly what we aim for!

    Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!

    -Endurance

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 7, 2026

    The reps from Endurance were very upfront, open, polite and courteous when I discussed things with them. They were professional in their demeanor. The price is very reasonable and the service is excellent. Endurance is a good company and people should give them a try.

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    Endurance Warranty
    Response from Endurance Warranty

    Johnnie, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

    - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 7, 2026

    A friend who got Endurance for his truck told me about it and I asked a couple of mechanics which was the best warranty. They said it was Endurance. When I signed up, the customer service rep was great.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Martin. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 7, 2026

    I thought Endurance was a company that I had before, but it wasn’t. Still, signing up was easy. It was relatively new and straight to the point.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Leon. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Jan. 7, 2026

    I called Endurance and the gentleman told me about what they had and went through most of everything and all the different things that was involved with it. I told him I could only pay x amount of dollars and after we went through everything, I asked how much my monthly would be. It came to about how much I planned to spend, which was why I took it. He had a good attitude and was very good. Endurance seemed to be fair and didn’t seem like a gimmick.

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    Endurance Warranty
    Response from Endurance Warranty

    Annie, thank you for sharing your feedback about our service and for recommending Endurance. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.

    - Endurance

    Verified purchase
    CoveragePriceStaffRates

    Reviewed Jan. 7, 2026

    Endurance's signup process was straightforward, and the person I dealt with was very nice and knowledgeable. Getting set up was a good experience. I got full coverage. I'd like it to be cheaper, but that's not part of the deal.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Paula! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us.

    -Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceStaffRates

    Reviewed Jan. 7, 2026

    I went with an upper-end warranty that covers everything that can be covered on an extended warranty, including electronics. Endurance added on some things to match what the dealer was trying to do. Looking over their stuff online and what they sent me, it's covered as it can be. Endurance is the top rated in the country according to everything that I've seen, and their pricing was better than the dealership. They ended up cutting two and a half years off the financing of the car, and I can easily make the monthly payment on it and I have it done. I'll have five years warranty paid off in less than a year.

    I called Endurance and spoke to somebody there. When I was checking on it, they called and I wasn't ready to pull the trigger yet. I told him to give me till the next afternoon so I had time to run numbers, and he did. When he called me back, we went ahead and got it going. Signing up was simple. The first person I talked to had everything that they needed, but then he passed me over to the person that could actually push the button to sign me up. He had asked a bunch of the same questions again, but the whole thing still only took a few minutes.

    This is the first time I've ever bought an extended warranty on a car. If people I know are looking for one, from everything that I've seen thus far, reviews, testimonials, et cetera, and based on the cost and my experience, Endurance is who I would tell them that I would recommend going with. Their price is keeping with everybody else's prices and everything was covered. I'm more than happy.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Martin! Thank you so much for sharing your positive experience with Endurance! We’re thrilled to hear that signing up was easy, that you felt supported when considering your budget, and found security in your coverage upon near expiry of your vehicle's original warranty.

    We're sorry about any inconvenience from being contacted prior to the agreed time for sales calls but glad this didn’t significantly detract from your overall satisfaction. Your recommendation to friends and family speaks volumes! Should you ever need assistance or have further questions, please don’t hesitate to reach out. We’re here to serve you.

    - The Endurance Team

    Verified purchase
    CoveragePriceStaff

    Reviewed Jan. 7, 2026

    I had Endurance when I purchased my vehicle. I had a year through it and then I renewed it. The renewal process was good and easy, and I'm extremely satisfied with it. The lady that talked to me was very helpful. I'm satisfied having Endurance. I feel it's a good plan.

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    Endurance Warranty
    Response from Endurance Warranty

    Brenda, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

    - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 7, 2026

    I had a good guy help me sign up for an Endurance policy. He was very in-depth with everything. He knew everything. Their pricing was good. Overall, my experience with Endurance was great.

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    Endurance Warranty
    Response from Endurance Warranty

    Cody, thank you for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.

    - Endurance

    Profile pic of the author.
    StaffBilling

    Reviewed Jan. 7, 2026

    Hi. I talked to Roger. Roger is very pleasant to talk to. He took care of my payment and change of info on my new bank card since I had to close my other bank card. Very professional and kind. Thank you Roger.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Deanna. We're happy to hear that our team provided you with excellent service.

    - Endurance

    Verified purchase
    CoverageStaff

    Reviewed Jan. 7, 2026

    Endurance Warranty sent us letters. We liked what they offered. I had my truck covered bumper-to-bumper. The rep explained the benefits. He was straightforward. I can use the warranty in 30 days, 1,000 miles. I had a pleasant experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Sandra, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

    - Endurance

    Verified purchase
    Customer ServiceCoveragePriceRates

    Reviewed Jan. 7, 2026

    I would recommend Endurance Warranty. Signing up was easy, and the affordability is not as bad as I thought it would be. I called because I was curious about what the prices would be. I ended up getting a policy for a 2016 Dodge Challenger. I was interested in the highest coverage I could get, but I wasn't sure based on the age of the vehicle. I was able to get the supreme coverage because mine was low miles.

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    Endurance Warranty
    Response from Endurance Warranty

    John, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

    - Endurance

    Verified purchase
    CoverageStaffCoverage - Components

    Reviewed Jan. 7, 2026

    The sign-up process with Endurance was excellent. They were very professional and thorough. I've got a 2011 Nissan Armada that's up in the mileage. I have 30 days before the policy activates and I'm covered for 100,000 miles or three years.

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    Endurance Warranty
    Response from Endurance Warranty

    Geroge, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

    - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaffValue

    Reviewed Jan. 7, 2026

    I got a bumper-to-bumper coverage with Endurance and working with the rep was very straightforward. He explained everything to me clearly. He was excellent. He was very cordial and polite as well. As a matter of fact, I complimented him. I would tell others to do Endurance. The price is worth it because of what the coverage I received.

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    Endurance Warranty
    Response from Endurance Warranty

    Elliott, thank you for sharing your feedback about our service! We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.

    - Endurance

    Verified purchase
    CoverageStaff

    Reviewed Jan. 7, 2026

    The person that I've communicated with was very knowledgeable. I had had a previous experience with Endurance about three months ago with a lady. She did not answer any of my questions and I decided I wasn't gonna do business with them. I have a $100,000 vehicle, and I wanted make sure it was covered. I finally decided on trying Endurance again and talked to another gentleman. This fellow was very nice. He knew his stuff and talking to him, the signup process was easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi David! Thank you for giving us another opportunity to serve you. We're thrilled to hear that your most recent experience with our representative met your expectations and made the sign-up process seamless. It's our goal to ensure confidence at every step, and we're glad to be covering your high-value vehicle. For any assistance in the future, we're here to help.

    - The Endurance Team

    Verified purchase
    Price

    Reviewed Jan. 7, 2026

    We had everything break already. Endurance was a pain in the butt the last time we tried to use them. They fix stuff, but it took them a month and a half to get everything okay. Also, they didn't say my policy was the best, worst, or middle plan. Other than that, it was easy to sign up. It's 50 bucks more expensive than the last one we had, but Endurance said the last year and a half or something is free, so that equals out.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Bill. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help!

    - Endurance

    Verified purchase
    CoveragePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Jan. 7, 2026

    I was looking for car insurance. I called and a fellow from Endurance came to me. He explained. I listened to him. He seemed to be very knowledgeable. I signed up. But I realized it was not a car insurance but an insurance to work on your cars. I said, "I will stay with it and see what happens." That's how I got Endurance for a whole year. I have not received any service. But from the explanation, it seemed to be good.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Nathaniel. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    CoverageTech

    Reviewed Jan. 7, 2026

    The company where I bought the car from had an extended warranty on my car, which was about to expire. I asked them, "What do I need to do to extend it?" They referred me to Endurance because they had the same thing they had on my other one. Signing up was easy. Sign up with them.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Steven. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    CoveragePriceStaffRates

    Reviewed Jan. 7, 2026

    I had an excellent experience when I signed up with Endurance. The rep was very friendly and knowledgeable, and that was why I took them. He asked me if I had any other questions, which he answered. I watch for the prices and Endurance has better pricing than the other companies. I have 140,000 on my car too, and that's another reason I went with them.

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    Endurance Warranty
    Response from Endurance Warranty

    Charles, thank you for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.

    - Endurance

    Verified purchase
    Customer ServicePriceStaffBillingRates

    Reviewed Jan. 7, 2026

    Go with Endurance, not CarShield. The engine would be $200 out of pocket, and the transmission, $500 out of pocket, but not with Endurance. Their price is reasonable. Also, I was told I won't have to make any monthly payments to Endurance on the last year and a half.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one.

    - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingStaff

    Reviewed Jan. 7, 2026

    I like Endurance Warranty's ad on TV. I'm glad they serve California because many places don't. It was easy to sign up and accurate. However, when I make a phone call during their business hours, I want somebody who is capable of helping me and not transferring me to anybody answering or another recording, because they knew they weren't open. Other than that, so far, so good. We'll see down the line what that would be like if I need them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Sheila. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help!

    - Endurance

    Coverage

    Reviewed Jan. 7, 2026

    HORRIBLE company. AC Compressor went out NOT COVERED, Rear view camera went out NOT COVERED. Even though I have the best plan they have to offer and those components are listed-they will tell you it's denied because blah blah blah blah.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Andre. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer Service

    Reviewed Jan. 7, 2026

    I like the way that the salesman presented Endurance. Also, the customer service was very good.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Steven! We will share this with our customer experience team to let them know to keep up the amazing work.

    - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Jan. 7, 2026

    I heard about Endurance online. The rep was very good and informative.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Dan! Your feedback means a lot to us, and we're here whenever you need support.

    -Endurance

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 7, 2026

    My son has CarShield. He told me about it, and at the end of the day, I needed to get something. I see all these ads on TV all the time, what companies cover and don't, so I said, “Before something happens, it could be crazy.” I haven't started other than paying my initial payment. But signing up with Endurance was very easy. It was informative based on what the basic needs would be if something occurred. I like what they told me. All the boxes that I felt needed to be checked with the main things about my car have been addressed, like I'll be able to change the light bulbs.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Earl! Your feedback means a lot to us, and we're here whenever you need support.

    -Endurance

    Verified purchase
    Customer ServiceClaims HandlingCoverageTechPunctuality & SpeedStaffBilling

    Reviewed Jan. 7, 2026

    I looked at the different programs, but the ratings on Endurance Warranty were much higher than the others. I had a policy on my van, and it was about to reach maturity. I went in and increased it by another 100,000 miles. I took the car in to the car dealership, and the original warranty on the car had run out. I said, "I've got the Endurance Warranty." I gave them the card with the phone number. The dealership handled it directly with Endurance. They said, "We'll call Endurance and make sure it's covered." And when they handed me the bill, it was 0. I'm very satisfied.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Daniel! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs.

    - Endurance

    Verified purchase
    CoverageStaff

    Reviewed Jan. 7, 2026

    I've got 2018 Prius. It's not giving me any problems, but when you get this old, it's due, so I wanted full coverage. I spoke with a rep at Endurance and they were very knowledgeable. I was impressed with the approach and I've been encouraging people to do Endurance even before I did it.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Charles. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help!

    - Endurance

    Verified purchase
    Claims HandlingCoveragePunctuality & SpeedMaintenance

    Reviewed Jan. 7, 2026

    My Toyota pickup is a 2016 and I'm in love with my truck. It has 160,000 miles on it and ran beautifully. I bought the policy from Endurance in March and in late November, my transmission started failing. So, I'm glad I did it. When everything goes right and when there's no problem, that means it’s great, which was the way it happened with Endurance.

    I took the truck to the shop where I've had it worked on and I told them what the problem was and that I have the Endurance warranty. They said I had to prove that I’ve done previous maintenance on the transmission and the car. I keep files, and there was maintenance done. So, I made copies of it and gave it to the automobile shop. I never heard from them again with regard to any question from Endurance. My wife and I went on a vacation and we came back, and my truck had been repaired. They replaced the transmission. Everything went perfectly.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Lucas! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. We’re also glad the claims process was smooth and hassle-free for you—that’s exactly what we aim for!

    Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!

    -Endurance

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    Sales & MarketingMaintenance

    Reviewed Jan. 7, 2026

    Endurance is a Rip off. I was with them for 2 years. I had 2 of my cars under warranty. When it was time to use my warranty on one of my cars they declined the repair and said I didn't have the Recommended tires on the car so that is how they back out. Don't fall for the SCAM..

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Joe. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right.

    Thank you,

    The Endurance Team

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    Verified purchase
    Customer ServiceClaims HandlingCoverageTechPunctuality & SpeedStaffCoverage - Components

    Reviewed Jan. 6, 2026

    I purchased a 2020 BMW X5 at the end of August and also purchased a warranty with your company. The vehicle had about 51k miles on it when I purchased it. In December I started feeling a vibration so I took it to my mechanic and they determined it was the transfer case. We filed a claim with Endurance and after 3 weeks of jumping through the hoops required for the claim which included taking the transfer case out and opening it up to send pictures, the claim was denied for wear and tear, miles and time.

    When I requested to speak to a manager I was told they would call me back. The manager called a few hours later and informed me that the claim is denied and there was nothing I could do. He indicated that I purchased it knowing it had the issue. I told him I would never spend $50,000.00 on a car that had a major mechanical issue. That isn't even rational. I asked for the claim to be reviewed again and asked to speak with his boss. He said there is no one else to speak with, that he is the one to make the decision and it is denied.

    I spoke with BMW tech and they said that the transfer case would not have wear and tear at 54k miles. They also verified that there is no recommend or required service for the transfer case at that mileage or before. I spoke with the dealer I purchased the vehicle from which is a very respected dealership and they also said that it went through a very thorough inspection and nothing was found wrong with it. I am paying $274 a month for the best warranty with Endurance and my 1st experience when filing a claim is to be denied, insulted and basically called a liar. This is absolutely the worst warranty I have ever had and I always purchase warranties with all of my BMW. Also just for a little more info. This is my 4th X5 and my 12th BMW with xdrive. My 3 other X5s all are xdrive and none of them had ever had transfer case issues. Not even after one of them reached 320000 miles!

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    Endurance Warranty
    Response from Endurance Warranty

    Marlowe, we’re sorry to hear that you had a less-than-satisfactory experience. We pride ourselves on our customer service and the high-quality standards we maintain. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

    Sincerely,

    The Endurance Team

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    Customer ServiceCoverageStaff

    Reviewed Jan. 5, 2026

    Very good at her job explaining how to add my new car to policy. Also canceled a policy due to totaling my Corolla 2015.. I also enjoyed how she made me feel special during our call. She was very helpful.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Patricia. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help!

    - Endurance

    PriceMaintenanceStaffHonesty & Transparency

    Reviewed Jan. 5, 2026

    Very shocked at today's experience. I have been with Endurance 5 years and luckily never needed a major repair so have never used it for anything other than maintenance. Today I went to renew and add an additional car and the quote was almost 5x what I am paying with them now. When asked why the rep was a little abrasive in his answering and to be honest did not care if I stayed or left based on his tone and answers. We have opted to keep searching.

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    Endurance Warranty
    Response from Endurance Warranty

    At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right. Thank you for being an existing customer and we hope to regain your trust with the renewal process.

    Thank you,

    The Endurance Team

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    Claims HandlingRefunds & Payouts

    Reviewed Jan. 3, 2026

    I have Endurance extended warranty but I don’t know anything about what I’m paying for. I’ve been paying for almost a year and never filed a claim but feel like I am being treated as a stepchild. Receipts my **, y'all know I paid for this shit. Don’t play with me. I won’t play with you.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Tyrone. When time allows, please send us an email at feedback@endurancedirect.com so we can learn more about how your experience with Endurance could have been better.

    Thank you,

    The Endurance Team

    CoverageStaff

    Reviewed Jan. 2, 2026

    I had to cancel my policy because I couldn't continue financially. The representative was very friendly and helped me through the cancellation process seamlessly. I do intend to go back when I am able.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Sandra! Thank you for sharing your experience with us. We're glad to hear that our representative was able to assist you efficiently during the cancellation process. We're committed to providing excellent service and hope to welcome you back in the future when you're ready. If there is anything else we can assist you with, please don't hesitate to let us know.

    - The Endurance Team

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    Staff

    Reviewed Jan. 2, 2026

    Salesman was very polite and helpful. She explained everything in detail. Just very helpful. Made sure I understood everything, just outstanding service. I would recommend you give it try. She was best salesman that have had in years.

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    Endurance Warranty
    Response from Endurance Warranty

    Raymond, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Customer ServiceCoverage

    Reviewed Jan. 2, 2026

    Asking an operator at Endurance, for a list of places that accepted Endurance insurance, I was given a website to refer to. That took me right to Endurance's Competitor. Bad move! Leaving less than perfect response on this site, my input was not accepted.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi William. Thank you for sharing your experience. That is certainly not the experience we want our customers to have! Please reach out to us directly via social@endurancedirect.com so we can investigate your concerns further.

    Thank you,

    The Endurance Team

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    CoverageStaff

    Reviewed Jan. 2, 2026

    The agent available was very helpful and understanding. Was easy to work with and explained the worry about my vehicle. The agent was very helpful with letting me know different locations to take my vehicle and what is covered. Thank you.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Latesha. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Jan. 2, 2026

    I had an amazing experience with customer service, the representative was very quick to give me a call back. The representative was also very kind, knowledgeable and patient with me concerning my questions. And was able to explain the policy to me. Thanks to the easy process I was eager to join. I recommend to all family and friends.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Donna. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    CoverageTechPunctuality & Speed

    Reviewed Dec. 31, 2025

    I had switched from an agency, and then I just needed to have coverage on my truck, and the dealer recommended Endurance. The process I went through with them was excellent. It was all done through the dealership. We took in the truck, and then the next day, they were there. And then by the third day, it was approved.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, David. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help!

    - Endurance

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 31, 2025

    I had warranties on two cars. Fast, easy set up. Effective communication on all aspects of setting up the warranties. I recently traded in one car and cancelling the warranty was simple and easy. Ever person I've spoken with has been friendly, knowledgeable and extremely helpful. I am keeping my second warranty and will return when my factory warranty runs out on my new car. I highly recommend Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Cystal. We're so happy to hear that you love your coverage plan with Endurance and have always experienced friendly, knowledgeable service from our team! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

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    Endurance Warranty Company Information

    Social media:
    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd.
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Website:
    www.endurancewarranty.com