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Endurance Warranty Reviews

4.5
19,960 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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About Endurance Warranty

Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.

Visit www.endurancewarranty.com
Pros
  • Six customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • No motorcycle or ATV coverage
  • Some complaints of denied claims

Endurance Warranty Reviews

Over 10k reviews since 2014

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    Our review standards

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    Page 16 Reviews 2025 - 2175
    Verified purchase
    CoverageStaff

    Reviewed March 28, 2026

    From the commercials and things that were said, my husband preferred Endurance Warranty. He has Endurance on his 2016 Chevy truck. That extra insurance ran out on the Tahoe, so he decided he wanted to have it on his Tahoe too. The people we've spoken with have been very nice and helpful in the signing-up process. We've only had that policy for a little over a week. My husband is satisfied with it. He feels it's going to cover everything he needs covered.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Anita. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoveragePriceOnline & AppStaffBilling

    Reviewed March 28, 2026

    Repairs are so expensive. I had a policy and it lapsed and I needed to get another one because I have a '22 Ford Explorer and I wanted to make sure it will be covered. I was looking for a warranty and I filled out a form on my phone and a gentleman from Endurance called me. He was very nice and very courteous and explained everything. He was very concerned and very professional. We talked for about 20 minutes. I had heard of Endurance, so I decided to go with them. It's very easy to make the payments for the coverage. It's very affordable for me.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Linda. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Coverage

    Reviewed March 28, 2026

    You have insurance for everything else so getting an auto warranty makes sense with your vehicles getting older and with all the electronics on them. My significant other had the extended warranty through Endurance, and I continued coverage on my vehicle. I am thankful I haven't had to use it for anything yet, but I’d recommend it.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Judy. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    CoverageTechSales & MarketingPunctuality & SpeedStaff

    Reviewed March 28, 2026

    I started doing some research after I was with a third-party contractor, but I had also seen a lot of advertisement for Endurance Warranty. I researched it, and contacted them. I spoke to a representative and went through the process. That was very helpful to me, and quick. The rep was very professional and informative. He covered a lot. I'm just waiting on the handbook because I like to read.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Carlos. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaff

    Reviewed March 28, 2026

    I bought the car four years ago and the warranty ran out in November. I called and Endurance had what I wanted. It's four years coverage and you pay for 29 months. I was very satisfied with the signup process. It went smoothly, and the rep was very helpful.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Robert. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedMaintenance

    Reviewed March 28, 2026

    I called Endurance to get a free quote, and it sounded good so I ended up getting the insurance for my pickup truck. The signup experience was good. At first, I spoke with a lady, and I wasn't ready to sign up. So, we were going back and forth. There was a deal on that day. I was at work. She said, "I'll give you a call back at 7:00, because after today, it's gonna go up.” When they got ahold of me at 7:00, it was another guy and he was really nice. We worked things out.

    I haven't used the warranty yet, but I'm hoping it comes through whenever I need it. I would recommend it to people who got an old vehicle. Old things break up quickly. I would tell them that it would be a good idea. So, you don't have the burden of paying the whole $4,000 for motor transmission. Everything, so far, is good. The activation fee was taken off, but I'll find out how good Endurance is when I get to use it. I don't want to hear excuses. Overall, they gave me a good deal, and I'm looking forward to be a client for a while.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Sirildo. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed March 28, 2026

    When I called Endurance, I told the rep what I was looking for. He said he was looking it up to see if he could do it because my vehicle is a little bit older. Then he started to try to sell more than I needed, and I just cut him off. But he was very polite. I signed up for a coverage that is for four years, 100,000 miles. He mentioned everything it covered and it covered everything I was looking for. The only thing I didn't understand was when he told me I was going to receive a contract, I was waiting for a copy coming in my mailbox, not my phone. I thought it was something I had to sign. That could have been a little bit better explained. If I didn't get it back within 30 days, that meant it was in effect. Other than that, I'd recommend Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Loren. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! If you would like a physical copy of your contract, please reach out to us directly via feedback@endurancedirect.com. - Endurance

    Verified purchase
    Carolyn increased rating by 1 star.
    Customer ServiceCoverageTechSales & MarketingRefunds & PayoutsBillingTimelinessFollow-Through
    After a positive interaction with Endurance Warranty, Carolyn increased their star rating on March 30, 2026.

    Updated review: March 30, 2026

    We eventually received a full refund, including the activation fee.

    Original Review: March 27, 2026

    We signed up yesterday after a convincing sales pitch and were told we could cancel anytime and get a "full refund". After paying the for the first month, we did some research and realized we were being overcharged so we called the next day and asked for the full refund. They offered the same coverage for a lesser amount because they realized we were being overcharged. We no longer trusted them and asked them to cancel the contract and to provide a full refund as promised. They refunded the initial monthly payment minus a $29.00 "activation fee". We were told we would get a "full refund". This is not a "full refund". We initially wanted to "sleep on it" before committing to the contract but we were assuranced we could cancel within the month for a "full refund" so we agreed. We asked for the full refund within 24 hours.

    The activation fee was not listed in the contract. We called twice to request a refund of the activation fee. The first person said we could not get a refund of the activation fee. The second person asked if we were told that the activation fee is non-refundable, we said no and to check the recordings of the sales transaction. He looked at something on his end and then said we should have been told about the transaction fee and that it would not be refundable. He said it will be refunded to us but so far it has not been refunded yet.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Carolyn. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Customer ServiceCoverageTechSales & MarketingPriceRefunds & PayoutsRatesTimeliness

    Reviewed March 27, 2026

    I purchased a contract from Endurance 3/18/26. At the time of purchase the sales lady explained the warranty and what was covered. She offered me a few extras, $100 deductible much better rate than normal if I would pay annually. And the elite coverage for the first year no charge. Then she explained that all these changes would appear in a note on my contract. When I called back the next day no note was attached. Customer service said none of these promises will not be added. So on 3/19/26 I decided to cancel the transaction and contract. At which time the Customer service said he would do it right away! So I called back to another representive 3/21/26 at which time he said they hadn't cancelled me or the contract. At which time he said it was finally cancelled and they said a refund will be coming. It finally came 3/25/26...

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    Endurance Warranty
    Response from Endurance Warranty

    Paul, we’re sorry to hear that you had a less-than-satisfactory experience. We pride ourselves on our customer service and the high-quality standards we maintain. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

    Sincerely,

    The Endurance Team

    Profile pic of the author.
    Sales & Marketing

    Reviewed March 27, 2026

    ENDURACE IS A SCAM!! DO NOT PURCHASE THIS MESS, THEY WILL NOT HONOR ANY TYPE OF REQUEST.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Debbie. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    CoverageTechPunctuality & SpeedStaffRental Car

    Reviewed March 27, 2026

    I was buying a used vehicle that I didn't know anything about. So, I checked out two extended warranty providers and based on the testimonials, I went with Endurance. The rep who assisted me was very knowledgeable and he did a good job of telling me everything. But it seemed like he was trying to oversell me and it would be better if they had an ability to have a shorter skit to say. He said that I have to wait for 1,000 miles and 30 days for anything to take effect. He also said that car rentals and roadside assistance came with the warranty. All in all, I would recommend them to friends and family members.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceOnline & AppStaffBillingRates

    Reviewed March 27, 2026

    I had an auto warranty on my vehicle, but I didn't renew that one. I was watching all the commercials and the ads that come up on my phone, and I called Endurance to get a quote from them to see if I would like them. Being that I'm a senior citizen and on a fixed income, I wanna be safe than sorry. I want to have a plan in place in case I ever need it. My husband had Endurance which he had done for a couple of years and he was pretty well satisfied with the service. I went with Endurance as well and it was an easy process. They were very polite and well knowledgeable of their product. I had a choice if I wanted to accept their offer, and I did. They set me up about a month ago and they just took my first payment out yesterday.

    I understood everything that the person that was helping me on the phone talked about. She checked what area I live in to see what kind of quote they have for that. She also told me I had to have additional 1,000 miles before the plan would kick in. However, the price could be a little bit lower. Also, I thought I was supposed to get a welcome package that would explain something in writing and something to have in my hand in case I needed a number right off to call or proof that this is my plan. But I don't have that yet. Other than those, I’d recommend other people to Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Julia. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    StaffBilling

    Reviewed March 27, 2026

    The sign-up process with Endurance was good. It took about 30 minutes and the rep was very personable. I'm making my payments monthly and they're gonna bill it from my checking account.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jeffrey. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed March 27, 2026

    I saw advertisements for Endurance on television. I did my due diligence and did some research online, and they had good reviews. When I called, I spoke to a very nice young lady, and she was very helpful. I said, “Let’s do it." The signing-up experience went well, but it took a little longer, only because I had lots of questions. The rep I worked with was very patient with me. I feel much better about having coverage. It’s an older model car, and I'm single. It's nice to know that there's somebody there looking out for me.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Janet! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceMaintenanceStaffBilling

    Reviewed March 27, 2026

    My factory warranty was about up, and I figured, since I have a new vehicle, I'm going to get an extended warranty for as long as I can. There's computerized crap on these new vehicles, and there's so much more electrical crap that when something goes out, it costs an arm and a leg to fix. I didn't want to do that, so I got an extended warranty. I looked on the computer, compared warranty companies, and chose Endurance ‘cause it was the best. Signup was great and communication was easy. I could ask the rep questions, and he answered them fully. He explained everything to me, and everything worked out well. My policy is almost up. Next month is the last month, and I have to redo it. Endurance is easy to work with and going with them is a no-brainer. If someone wants an extended warranty, call them up. They're not expensive and payments are not bad at all. I send them a check every month, to MEPCO.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Sharon! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceRates

    Reviewed March 27, 2026

    I recently got the policy from Endurance. I didn't shop around too much, but I had heard through reviews that Endurance was a pretty solid company. I checked with some local repair shops, and they spoke pretty highly of Endurance, as far as the coverage goes. It was easy to sign up my two trucks with them. It all went welll. The customer service was very good and the price was reasonable. I'm satisfied with it.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Darren. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageSales & MarketingPriceRefunds & PayoutsStaffRates

    Reviewed March 27, 2026

    The advocates for Endurance have been very helpful. During the sign up process, they were very accurate, trustworthy as far as they are saying the things that they say, and they're covered by the Better Business Bureau with an AAA rating. They were not overboard with the typical salesperson, which was very appropriate and nice. They were not pushy. The price is reasonable for coverage because it would reduce the amount of out of pocket money. Endurance is very good so far.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Marianne. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Profile pic of the author.
    CoverageRefunds & Payouts

    Reviewed March 26, 2026

    Please don’t get Endurance Warranty. Once one pays in full in 3 years and one has 2 years more warranty least to go or mileage left this company will not pay up using excuses to not paying for examples my AC condenser was had a diagnostic done And found not operable. Endurance refuse to cover replacement stating a contamination in line, causing blockage, metal shaving leading to the compressor therefore they won’t replace it. What hogwash this is. People don’t fall for this sham. You are better off saving for an emergency than get this coverage.!!! Beware of fraud.!

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We’re sorry to hear about your experience, Adalberto. Our goal is to provide quality service and resolve claims fairly. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

    -Endurance

    Verified purchase
    Coverage

    Reviewed March 26, 2026

    I had an expired warranty on my Lexus SUV. I wanted an extended warranty like the coverage I had and I got one from Endurance. I was happy with my sign-up experience but I haven't received my paperwork yet. I need that.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the positive review, Jean. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you are still waiting for your paperwork, please reach out to us via feedback@endurancedirect.com and we would be happy to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingMaintenanceStaff

    Reviewed March 26, 2026

    It’s hard not to hear of Endurance and the competitors on TV. I saw the commercials, including the ad with Danica Patrick. When I bought my truck, I thought I was enrolled in the dealership’s program. After I dug deeper, I decided to call Endurance and cancel the dealer program. The rep from Endurance was very cordial, professional, and enlightening. He showed the value of the product, which was why I decided to get it. The sign-up process was under 15 minutes and mostly involved questions I had. I received a call back within a couple of days to make sure I was satisfied and that I knew how to get in touch with them and the repair shops.

    At the time, my truck had about 19,000 miles, so I purchased what was described as a new car warranty. It includes roadside assistance and breakdown coverage. It was an inclusive package. I’ve only had the truck for less than a month, but I am comfortable with making the decision to get the warranty. I like that.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Frank! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingTransparencyHonesty & Transparency

    Reviewed March 26, 2026

    I had a minivan and when the transmission went out, I didn’t have an extended warranty. That would have been my third repossession in my life and that was devastating. My boyfriend purchased the car but it did not come with an extended warranty. I did some research on extended warranties, and Endurance was the favorite based on the information that I found online, so I signed up with them. The signup process was simple. The representative was capable, prompt in answering my questions, and guided me through everything.

    Within 31 days after signing up, the car broke down while I was driving it. I was 20 minutes from home but it was signaling a catastrophic engine failure. I called, and Endurance arranged roadside service and had the car towed to the nearest repair facility. The shop couldn’t handle the repair because it was a hybrid, so I called back and they helped arrange a second tow to a Ford dealership about 20 minutes away. The dealership was great in communicating the full cost of the repair and what the warranty covered, and the repair was completed.

    One issue I had, though not necessarily specific to Endurance, was with the repair approach. If you open up an engine and it’s a four-cylinder, there are four separate compartments. Two had failed, and only those were replaced. The other two weren’t, so the same problem happened again later with the remaining compartments. Also, I would like the option of using quality parts on the vehicle rather than the cheap parts. The warranty would not cover the more expensive part and it was not a matter of my paying the difference. That was a little frustrating. If I'm driving a Ford, I should be able to get Ford parts. It shouldn't be an issue. But we have not had any problems with the car since the second repair.

    I like that Endurance is not like traditional insurance, where you keep paying and you may never have a claim. You pay for a period of time and the contract is agreed upon. It goes by mileage or time, whichever comes first. And once you've paid that premium, you don't get billed anymore, which means that you've paid for your warranty up to that mileage point or that date in full. I can't consider another situation that has been more honest and more transparent with me, because I forgot that that was even discussed five years ago. My boyfriend told me we haven’t made a payment to Endurance in a long time and we weren’t sure if I was still covered. So, I looked it up and I was a little confused. I called and I got an answer very quickly that it was already paid in full. Endurance is legitimate and has saved us thousands of dollars.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Mira! We're thrilled to hear that our coverage has been beneficial for you. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    CoveragePriceOnline & AppStaffRatesValue

    Reviewed March 26, 2026

    I had just purchased a Cadillac ATS, and had been receiving flyers from Endurance even before I got the car, so they were the first company I thought of. I just signed up with them, and it was stellar. The rep explained the benefits and everything that was covered with the policy, making sure that I understood the pricing. I had two other people sign up with her as well on that day, just because I had such an amazing experience. Compared to CarShield and other warranty companies, you get the best bang for your buck. I have an overall value with Endurance and I can drive comfortably even though I have an older car. I’ve logged in one time to their website and I had no issues. Overall, I’m satisfied with Endurance.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Cory. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    CoverageRefunds & PayoutsStaff

    Reviewed March 26, 2026

    It was time to get a warranty for my vehicle and knowing about Endurance from their commercials, I went with them. The signup was easy, though I have problems logging in to the website. The lady was pleasant to work with and very knowledgeable. My plan with Endurance is for 48 months, but I only had to pay for 30 months. I'm happy with the coverage and I’ve had a positive experience with Endurance.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jeffrey. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceTech

    Reviewed March 26, 2026

    My car’s getting older, and Endurance sent me a letter and gave me a good deal. I have a GM product car. I always take it to the dealership, so I asked the dealership ahead of time if they dealt with Endurance, and they gave them a very good compliment. So, that was what made me go there. I've been with them for about a month. Signing up went very well. They have great customer service, which is hard to find anymore.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Darlene. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceClaims HandlingTechPricePunctuality & SpeedMaintenanceHonesty & Transparency

    Reviewed March 26, 2026

    I see Endurance and CarShield on the TV all the time, so I went with the one that was fresh in my mind, which happened to be Endurance. I’ve been with them for six months and I'm wondering if I should have gone with CarShield. I had a claim for a window arm and right now, I’m in the middle of waiting for a claim since last Thursday and the repair shop has not heard anything back from Endurance. Consequently, I'm not all that happy right now with them. They shouldn't take three days to come up with a decision. I’d like to see the claim process move a little quicker. The place I bring my vehicle to is honest, which is why I bought the vehicle there and have it serviced there. I could probably find some other place cheaper, but I know the work that they do. They have some of the best mechanics around, and it shouldn't take that long.

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    Endurance Warranty
    Response from Endurance Warranty

    We appreciate your feedback, Wilfred, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com.

    Thank you,

    The Endurance Team

    Verified purchase
    Coverage

    Reviewed March 25, 2026

    When I signed up with Endurance, they were very subtle, and they explained everything and made sure I didn't have any unanswered questions. I like their coverage.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Sherry. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Profile pic of the author.
    Customer ServiceCoverageStaffTransparency

    Reviewed March 25, 2026

    I give Anthomius ** five stars for his exceptional customer service. He was very knowledgeable; patience and very transparent about the details of the policy and and what to expect. I would definitely recommend Endurance.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Latanya, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageBilling

    Reviewed March 25, 2026

    I canceled my policy of $132.79 on 3-08-2026. They took it out of my credit card on 3-10-2026. I asked Victor to remove this from my account. He said he did with Vanessa. Victor was very rude. He said we contacted Endurance. Which we did not. We received a letter from them. My Finder Code # is **. We bought a new car and it had electrical insurance already.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Frederick. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Customer ServiceStaff

    Reviewed March 25, 2026

    Today was my 1st time calling them as I had many questions never having used a warranty service before. It was wonderful to be assisted by such a lovely agent. She was super helpful, knowledgeable, patient & very friendly. It's a very good start!

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Donna! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Customer ServiceStaffBillingTransparency

    Reviewed March 25, 2026

    Although I have not yet had to use Endurance for a repair, their customer service has been outstanding. Very polite and efficient when I have had issues with billing. Updating information was very simple.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Karen. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Customer ServiceCoverageTechPriceRefunds & PayoutsStaffBilling

    Reviewed March 25, 2026

    I am very disappointed!!!! I have a 2020 Ram trucks. I’ve been paying endurance for over two years now. 3 months ago my alternator went out. Took it to my mechanic, who called Endurance, and got approval of the claim. When my mechanic ordered the part, it was on back order for 3 months. When the part came in, it had gone up by $400. My mechanic called endurance, and was told that they would not cover the extra cost, that the owner had to. I called the company, and tried to explain why I shouldn’t be responsible for extra cost, and was told 3 times “I understand but it’s out of my hands“ so I asked for a supervisor. She hung up on me. I found a email to send disputes, so I sent one, and never got a reply. I got this warranty cause I knew I couldn’t afford a huge repair bill, since I retired. There is nowhere that I could find Where they won’t cover the upcharge. I will be dropping them after this is repaired, and paid for.

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    Response from Endurance Warranty

    We appreciate your feedback, Mark, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!

    Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsStaffTransparency

    Reviewed March 25, 2026

    Updated on 03/26/2026: I waited two weeks to call Endurance and they said a Debbie send me a prorated within 8 weeks, so I'm waiting after 8 weeks just see what they going to do

    Original Review: I got Endurance and I called several times to ask what I my truck was warranty for and they said I'll be taking care of. When I took my truck up to get it done they told me something different that, "Oh we don't cover that coz you have a used car." they wouldn't even do my AC. Now I'm wondering if I'm going to get my money back coz it's been over 90 days. I'm not good with technology

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    Response from Endurance Warranty

    Hi, Ronnie. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right.

    Thank you,

    The Endurance Team

    Verified purchase
    Claims HandlingPriceRefunds & Payouts

    Reviewed March 25, 2026

    A friend of mine who had Endurance said they were pretty good versus anybody else. I signed up as well and had already filed a claim since. The process was easy. I just took it in and Endurance did their part. I paid my deductible, and I was back on the road. I'd tell others to go for Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Luther, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedStaffCoverage - Components

    Reviewed March 25, 2026

    My Kia has been about two years paid off and the warranty’s been out. I recently entered a debt consolidation program, so I'm going to have to keep this car a few more years and I'm going to need some kind of protection in case something major happens that I can't afford to take care of right now. I did a Google search for the best car warranty program in Asheville, North Carolina in my area, and they came up with Endurance as one of the top programs. I signed up in March and the 21st is when my policy went active. There's a 30-day waiting period before you can make any types of claims or anything like that and it won’t officially start until the 21st of April. They contacted me about my new policy just to go over the benefits and make sure I didn’t have any question.

    During my sign-up, I was on the phone with the gentleman that called me for about 45 minutes because I had a lot of questions. He was very knowledgeable, and explained everything to me including the exclusions. He also found some rebates and some discounts for this being my initial request and first-time extended policy holder. So, it went pretty smoothly. But once I got the contract and I read the exclusions, there are a few normal wear and tear things that he did not mention in the phone call, and it may have just been an oversight. I don't think it was malicious. But it would be a little better if they could be a little more specific about what is excluded rather than concentrating on what's covered. Because they use a lot of technical component terms and most people don't even know what that stuff is. I'm just kind of a little more intelligent in that aspect as I have a little history with that.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Leigh. Thanks for taking the time to share your positive experience. We appreciate it! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceMaintenanceRatesCommunication

    Reviewed March 25, 2026

    My pickup was going out of warranty because of years and not miles, then Endurance came up. The price was good and it's been two years since I signed up. I sent the money 30 days, then I could get my pickup worked on, if I had to, after the 30 days. However, I'm not sure what all the perks are to this day. I got nothing to say that, “Okay, this warranty, it covers everything.” They said that, but they did not say anything about roadside assistance.

    When the transmission went out on that pickup, I called them up and told them. They said, “Take it down and have it looked at.” One can't get much better than that. I took it to the Chevy house to get it worked on. My mechanics at the Chevy house in Aztec, and I looked at it too, said that the bands were burned and would start flaking, but Endurance would not put a new transmission in it, even though the mechanics said that it needed it. Endurance said, “Replace the valve body and put it back together.” I did not do that.

    I bought the new transmission myself, and I've had no other dealings with Endurance since then. After it was all said and done, I called and told them that the transmission was replaced and that I would like to be compensated. They said, “We do not compensate,” and that was the end of that. My mechanics also said the individual that was working for Endurance was not doing his thing in a timely manner. It took about a month and there was no communication with me whatsoever.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Lockey. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase

    Reviewed March 25, 2026

    My new car warranty was up on my car. I went with Endurance because my son had Endurance on his car, and he was really satisfied. My sign-up experience was really good. I'd tell others to check it out. It sounds like a good plan to me.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dwight. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    CoverageStaff

    Reviewed March 25, 2026

    I bought a used vehicle with over 100,000 miles on it, so I wanted to get some protection in case something goes wrong. The sign up process with Endurance was very informative. They answered questions before I could even think of things to ask about. Everything was covered very well and explained carefully. Also, they were very courteous and just explained it well without being pushy. So far, it's been a wonderful experience. With the professional way that it was done, I would definitely recommend Endurance so far. It makes me have some peace of mind knowing that, being a widow, I'll still have some options in case I have some problems.

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    Endurance Warranty
    Response from Endurance Warranty

    Brenda, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceBilling

    Reviewed March 25, 2026

    I know my bills would be expensive if something were to happen to this car and it seems prudent to have a warranty. Endurance sent me a letter and I noticed that they were approved by the Better Business Bureau. I went them them and the experience has been decent so far. The only hiccup was that they didn't offer me the options of having different coverages. I only found out about it once I signed up and I wound up calling back to get a higher coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dean. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy and are glad our team helped you get higher coverage. - Endurance

    Customer ServiceCoverageTechStaff

    Reviewed March 24, 2026

    I called in to cancel my policy and ended up continuing my coverage with my new car. The person that assisted me was very knowledgeable, personable, and saved me from getting the extended warranty from the dealer which saved me from making a huge mistake.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your feedback about our service, Donna. We're glad to hear that our team's performance exceeded your expectations. We're here for you anytime! - Endurance

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    CoverageSales & MarketingMaintenanceStaff

    Reviewed March 24, 2026

    PSA!!!! Do not do business with this company, their warranty is nothing more than bait, I had a transmission go out on my car and the service intervals on the trans. was 150K and my car was at 151000 so they used that as fodder to deny the claim and rely on the excuse that the last 1000 miles is what broke the transmission. It took them 4 days to come to the decision and figure a way of getting out of it.

    I paid in good faith for almost 2 1/2 years with one claim of a power steering hose, and I have paid almost 3000 to them. So don't let their slickness bait you into the sense of security with your vehicle breaking and getting taken care of unless you are prepared to turn somersaults and jump through hoops. And then have the possibility to not get covered. I actually feel violated by these charlatans, but I feel it is my duty to let people know what could be in store for them with Endurance.

    MDM. Digruntled is to weak of a word for what I feel. Good luck If you dare.

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    Customer ServiceCoverageStaff

    Reviewed March 24, 2026

    My policy was indicated cancelled, which was incorrect. Connor was a great help. He was easy to understand knowledgeable-, friendly and really got the job done. He deserves a raise for great customer service!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, John. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Claims HandlingCoverageTechPrice

    Reviewed March 24, 2026

    Endurance has been nothing but crooked since I've been contracted with them. I've had Endurance for 2 cars, submitted 2-4 claims and all have been denied. Most recently, my air compressor was blowing hot air. The claim was denied because the compressor is covered but the seals and gaskets are not. That's the same as saying, "The water is free but I'm charging you for the cup." I submitted a claim to get my alternator replaced almost 2 yrs ago. But the claim was denied because they said problem with the alternator started before I contracted with Endurance. Endurance has been nothing but unreliable. My mechanic said they always have problems with Endurance approving claims. If you can, find another car warranty contract.

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    CoverageStaff

    Reviewed March 24, 2026

    My husband passed & was able to transfer the policy to my name & continue with the coverage. Ty was a excellent in helping me through the process & gave additional info. Endurance has come through for us several times. Would recommend any time.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Linda, we are so sorry to hear about the passing of your husband. Thank you for sharing your positive experience with Endurance. Your feedback means a lot to us, and we're here whenever you need support!

    Customer ServiceCoverageTechPriceMaintenanceStaff

    Reviewed March 24, 2026

    I have a Chevy Tahoe that the transmission started slipping. I immediately brought into my mechanic who sent to a transmission shop. I needed a new transmission. Endurance was called and an agent came out and insisted that the transmission shop take apart the entire transmission before they would commit to warrantying the repair. I had to be on the hook for 5800 if Endurance decided it was not under the warranty. I had to agree and I did, the inspector came back after 10 days, and after seeing the transmission apart, decided that it was only one part that was coverable as the damage from the one bad part was subsequent damage not covered by Endurance.

    I only drive my car, how was I supposed to know the one part went bad until my transmission started slipping. This company gets 0 from me and I hope that if anyone is thinking of getting a warranty from them, they should get in writing that if their transmission goes bad because the torque converter goes bad, they will cover the entire cost to replace all the damaged parts, not just the initial part.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Karin. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    CoveragePricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed March 24, 2026

    I think the Endurance Warranty program is a really good program and reasonably priced for the coverage. The only thing I have a problem with is the 1,000 mile waiting period. I have a 2017 Corvette with 29,216 miles on the odometer. That is an average of almost 2,900 miles per year. At that rate I will have to wait 4 months before my warranty goes into affect. Something needs to change to make the warranty more reasonable. If I am paying for the warranty monthly I cannot use it for the four months even after paying for it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceRates

    Reviewed March 24, 2026

    It seemed like there was no middleman when you work with Endurance. You have to deal with just them and I liked that. I found them in a commercial and when I signed up, the process was super easy. Their customer service and coverage options were great. Also, I'd like the price to be lower, but it was doable.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Karen. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed March 24, 2026

    My warranty expired on my truck. I got another one with Endurance. The signing-up process with Endurance was great. The rep I worked with was very nice, too. He had a pretty good attitude. Using their website was very easy as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Gary. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Coverage

    Reviewed March 24, 2026

    Endurance was recommended and I've had them for a month now. I had a positive sign-up experience. It was handled pretty good. I don’t have a copy of my policy though.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, John. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. Please reach out to us via feedback@endurancedirect.com and we will be happy to send you a copy of your plan! - Endurance

    Verified purchase
    Customer ServiceContract & TermsCoveragePriceMaintenanceStaffRates

    Reviewed March 24, 2026

    I bought a used 2014 Ford Edge. I've had problems with the used cars that I had and that cost me a lot of money. I've got one I spent more than what it's worth, and it still is not working. But I never had insurance on it before or any car. It used to be a lot more expensive, so I was surprised when I learned about Endurance. They were the first ones that called me and I knew the name, so I went with them. Signing up was pretty easy, calm, and not frustrating. The rep I had did really good at getting me a low price. The guy was really nice and very helpful. He was patient and he explained everything that I needed to know including what the warranty won't cover. But I haven't really had it for very long yet.

    Other than that, when I called Endurance, they picked up right away. Also, I texted a friend of mine about them. I told her about the insurance and how it's a lot cheaper than it used to be. She's got a 2015 Ford Escape and her radio went out which cost her $1,000. So, I thought maybe she would like to get Endurance as well. I don't know if she could afford it at $100 a month, but I told her anyway.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dana. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed March 24, 2026

    I bought my Suburban in 2016 and the warranty with Endurance came with it. Once it was over, I called and renewed. I made a claim through the shop that I used a couple of months ago and it went smoothly. The first time I had to use the warranty, I was trying to find out which Endurance it was. I didn't know subcontractors and I Googled it because I couldn't find my contract. The person I called wasn't very pleasant. I was calling to find out if I had an extended warranty with them and the gentleman spoke to me like I was stupid. He went off the wrong way and hung up on me. If I'd been next to him, it would have been different. I called back and I was told there were many different divisions of Endurance, and I didn't know who he was. I went back to a whole bunch of emails and I found the policy. I just used that number, and everything was taken care of.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Thomas. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageEase of Use

    Reviewed March 24, 2026

    I was with another program but I did not like their service or their policies about claims. I signed up with Endurance online and the process was very easy. I was very satisfied. The website was very easy to use as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Laura. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed March 24, 2026

    Signing up with Endurance Warranty was great. I saw them on Google. The guy was very good and knowledgeable. He explained everything in detail. It was wonderful. I got full coverage and I have less stress.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Antonio! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

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    CoverageStaffBilling

    Reviewed March 23, 2026

    So far very good. Izzy does a great job of explaining stuff and helping you save as much as possible while still getting great coverage. The monthly payments really help a lot when you're on a fixed income.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your kind words! We really appreciate you taking the time to share your experience with us. - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceRates

    Reviewed March 23, 2026

    I called to get a quote on my 2022 BMW that I love and have driven faithfully. I do know that my warranty will soon end and I needed a warranty company that looks out for me when I am dealing with repair shops/dealerships, etc. When comparing multiple companies and talking to family members, Endurance Warranty offered more with no hassle and they not only provide coverage on all important aspects of my vehicle. They also provide a list of companies and allow you to go outside and find the the shop you are comfortable with at a reasonable price.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Terea. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    CoverageSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed March 23, 2026

    Terrible experience, said they had a report of jumping mileage. Never taken my car other than the Ford Katy Autonation. Sent them all the invoices over the years, with the mileage. Then they said I had to wait for them to decide whether to accept. The insurance was already paid, so they try to go over the mileage which as of today is under 94,000 starting in 2022. First time I request a payment. This company is a complete SCAM. They don't care about their customers.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Ileana. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    Customer ServiceStaff

    Reviewed March 23, 2026

    My customer service rep was absolutely outstanding. She was super professional, knowledgeable and patient. She took care of all of my needs in a timely manner and made me feel like a highly valued customer.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Derick. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    CoverageStaff

    Reviewed March 23, 2026

    Good customer assistance and information. The operator gave me a lot of information about the steps to take about fixing my issue with my car, very helpful about places to take my car and where the best places to go.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Marvin. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Customer ServicePunctuality & SpeedStaffResolution

    Reviewed March 23, 2026

    Great interaction with the Endurance support team. They were able to quickly and effectively address and resolve my issues. I had gotten a phishing email and they helped identify it as such and get it flagged in their systems.

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    Endurance Warranty
    Response from Endurance Warranty

    We're thrilled to hear you had a great experience with our team, Russ! If you have any questions in the future, don't hesitate to reach out. - Endurance

    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaffBilling

    Reviewed March 23, 2026

    After further review, I had decided to cancel my subscription due to the fact that lack of using my car did not make sense to purchase coverage. I only drive the car in the summer and travel less than one thousand miles a year. I called to cancel and was given the third degree, which I did not appreciate. I have not seen my refund of $198.00 yet and look forward to receiving it shortly. Jeff, my customer rep who sold me the policy, was very informative and helpful; however, Keith in your refund department was very disrespectful and gave me a hard time refusing to refund my payment. I hope to see my refund soon, otherwise I will be contacting the Better Business Bureau and posting my dissatisfaction on Facebook and TikTok.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 23, 2026

    I signed up with Endurance over the phone and spoke with a representative. It took about 10 minutes to get signed up, and everything went the way it was supposed to. I just recommended somebody else do it with their car, especially when I've seen the roadside assistance and everything that comes with it. I would just like it to be cheaper.

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    Endurance Warranty
    Response from Endurance Warranty

    Nicholas, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed March 23, 2026

    My other warranty ran out, so I needed somebody. I wanted to make sure my vehicle was covered. I called Endurance and never got a second quote. I just went with them because they sounded good. The sign-up process was really easy. They were knowledgeable of the products and services. We got the best plan that they had. It was a lot of money, but it was cheaper than a new car. I had one claim already that they took care of for a tie rod end and an alignment. That one went good. But on my other one, I'm having problems with the inspector looking at the vehicle to take care of it. Other than that, I've recommended people to Endurance already. At church, there have been people that signed up there.

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    Endurance Warranty
    Response from Endurance Warranty

    Daniel, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    CoverageTechPrice

    Reviewed March 23, 2026

    I haven't had to use Endurance but once since I've had the warranty for a year and a half. It was fine at one time I had to use it. Before signing up with them, I liked that they didn't seem to be as restrictive as the other people were on what they would insure. I like the idea too that they let me take my vehicle to any certified mechanic. I have a 2007 Chevy Duramax diesel pickup truck covered. I've been happy with it so far. They didn't seem any more expensive or less expensive than anyone else. They all seemed about the same. They seem to cover a few more things in their warranty too than the other company I had.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Mike. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechStaffBillingRates

    Reviewed March 23, 2026

    I looked at a few other warranty providers, but Endurance got the highest ratings. I went with them and signing up was easy. I went online then a rep called me and went through the process. Communicating with the rep was thorough. He explained everything to me and it seemed like a good fit. They took payment over the phone and we're done for a year. The policy activates after 30 days and I'm approved for 13 months.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Mark. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    CoveragePricePunctuality & SpeedStaffRates

    Reviewed March 23, 2026

    I got a bumper-to-bumper policy on my 2016 3500 dump truck and my experience with Endurance was very positive. The price was very reasonable as well. I would highly recommend them. The lady who I spoke to when I let them know I was interested was very punctual and very nice. The rep who worked with me to get everything in place was excellent as well.

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    Endurance Warranty
    Response from Endurance Warranty

    David, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Coverage

    Reviewed March 23, 2026

    My signup experience with Endurance was great. It just took a while. I had to go through the 30-day, 1000-mile period before they send me the information. But it’s good to have. So far, everything is fine.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Joseph. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaffBilling

    Reviewed March 23, 2026

    I signed up with Endurance Warranty and my experience was good. The lady that I talked to was very customer service-friendly and explained everything to me. I kept asking her different questions and she hung in there with me and broke it down so I could understand it. She told me when it started and I had 30 days to make up my mind. If I didn't want to, I could get my money back. It's cheaper than I thought. It's on automatic payments now. The car is fine but it will always be fine until it's not. That was the selling point. What if something does happen? I've never had it before. I just had my cars, and had no problems with them. But when somebody says something, that's when stuff happens. Get Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Annette! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

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    Claims HandlingCoverageTech

    Reviewed March 22, 2026

    Sorry Company. Will make up anything to deny your claim. Denied my claim to have a water pump replacement saying it was failing before my contract was active. How when I got a State (MD) Inspection before the water started failing and passed.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Thomas. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Coverage

    Reviewed March 22, 2026

    I’m not satisfied with their adjusters and the way they handle claims. No one talks to you, and decisions are made without your input. They accept claim but deny related items, denied transmission on a vehicle with 82000 miles and provided documentation that no failure codes, very disappointing that they are top on this list.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Rena. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    CoveragePricePunctuality & SpeedStaff

    Reviewed March 22, 2026

    I was looking for full coverage on another car that I got which is a Volkswagen. I had been with Endurance with another car that I used to have, and I went with them again. The rep did very well. He broke everything down to me. He didn't just kept going. I was very pleased. When I had Endurance previously, I used it for an oil change and for my brakes. It also had something to do with my air bag. I dropped it off real early that morning. They checked it out first then they told me a day to bring it back. They took care of it in one day. They had everything set up. The cost is not high though everybody wants to pay cheap, if we can. Endurance is excellent and I already recommend several people a couple years ago to them when I had my other vehicle.

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    Response from Endurance Warranty

    Jane, thank you for your loyalty over the years! We're glad to hear you've had a positive experience with Endurance and that our coverage has been beneficial for your vehicles. We appreciate your recommendation and are here to support you with any future needs.

    -Endurance

    Verified purchase
    CoverageTechPunctuality & SpeedStaff

    Reviewed March 22, 2026

    We wanted the Cadillac covered a little bit more because it's getting older, and now that I'm using it, things can go wrong. I recently got my driver's license. The shop where we take our Cadillac told us Endurance was better than the rest of the other companies. Everything went okay with the sign-up. My husband took care of it, and it was quick and easy. The representatives did well at explaining all the different plan options and coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Barbara. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Coverage

    Reviewed March 22, 2026

    I have my Mercedes Benz covered with Endurance. The signup process was easy, and the package that I got was the best fit for my vehicle. I'm very satisfied with Endurance and I would recommend them.

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    Response from Endurance Warranty

    Leon, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed March 22, 2026

    I have my 2015 GMC Sierra covered with Endurance. It took me a few months before I decided to use the company, but I did get it. My sign-up experience was pleasant. Their rep explained to me everything that is covered and what to expect, and he sold me on the warranty. It's just they want me to put an extra 1,000 miles on my vehicle. I think that's a lot because I don't use the vehicle that much. Extra 300 miles would have been better, but for some reason, it's 1,000 miles. That means I have to drive the vehicle before the warranty kicks in. Other than that, Endurance seemed like a pretty good deal for a warranty for my vehicle because it only has 64,000 miles on it. I would recommend it to others.

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    Response from Endurance Warranty

    Hi, Anthony. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Verified purchase
    Customer ServiceCoverageTechOnline & AppStaffRates

    Reviewed March 22, 2026

    Our Cadillac SUV is getting older and we need some protection. I checked around with different providers and Endurance seemed to fit my needs. Signing up was pretty easy and there wasn't any problem. They were very easy to work with and get information on things. I've been with them for two and a half years now. We have a problem with our CUE screen in the car, and they wouldn't cover that. I thought they would because it was a computer-type thing, and I thought computers were pretty much taken care of. Aside from that, I don't go on to their website. I did once, and it was confusing.

    But overall, I'll keep going my warranty, unless we trade the car off, which we probably plan to do this year. We had one problem with the car and that was taken care of easily. We took it to our local repair shop, then they called Endurance, and it was accepted in an hour or so. It took a little while to get them to understand what was needed, then they told the mechanic that they were overcharging by $8. So, the mechanic said they'd take off the $8. Then they went ahead with the work. I'm satisfied with what we've gotten so far and I've been telling my friends to sign up with Endurance if they're interested.

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    Response from Endurance Warranty

    Hi, Nancy. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoveragePriceStaffRates

    Reviewed March 22, 2026

    I have my 2004 Sorrento covered by Endurance. I liked the options that Endurance gave, and the price was reasonable. When I signed up with them, the reps were excellent.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Marvin. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServicePrice

    Reviewed March 22, 2026

    I have a Mercedes and they're super expensive. I talked to my local car guy and he said to check out Endurance. They had worked with them before. I talked to Chris and he was great. My plan was to shop around and see what they had to offer. But after I talked to Chris, he explained it so well. And what I needed is exactly what he explained to me. He was such a nice guy and he was so good at his job, and I appreciated it. He took the time to listen to me and I was like, "I don't even need to call anybody else. I'm going with you guys."

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    Response from Endurance Warranty

    Hi, John. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    CoveragePunctuality & Speed

    Reviewed March 21, 2026

    The process was quick yet educational, and the numbers made sense. Breakdowns, while not inevitable, are likely, and having peace of mind with Endurance coverage is really a no-brainer. The company gave the elite upgrade, which is great! I also bought a policy for my wife's vehicle!

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Ronald. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

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    Customer ServiceCoverageTech

    Reviewed March 21, 2026

    I have only had contract for 2 months. I have to cancel contract per my trustee. The money I am paying monthly is considered disposable income and I was not allowed to enter into any contracts without her permission which I thought it was a certain dollar amount. However, I called to cancel and they are trying to make it hard. I have to get a notary to notarize the mileage and then they will cancel.

    My bank is a credit union in another state, no offices in my state. So they want me to go pay 25.00 to get a document notarized regarding my mileage before they will cancel. What does my mileage have to do with anything. I am not making a claim. When I started the contract they took my word for the mileage and I had to still put additional miles before I could use the policy. I see what type of company they are. I had to report to the trustee they refuse to cancel it until I submit this document. If it is not cancelled it will affect my court proceedings. I can imagine if I made a claim how they would be. Best to just put money aside like someone else said.

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    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceBilling

    Reviewed March 21, 2026

    The worst warranty you can purchase, I fell for it and got robbed. I waited the 30 days and put the 1000 miles to qualify for the program, well 3 months later I had a problem with the engine, I had it towed to Ford dealer (it was a 2014 Ford Explorer). I followed their policies, they provided a rent a car and I thought ok they're doing what they advertise. Well the mechanic called me and gave me the bad news, he said that endurance will not cover the repairs because it was too much, it was a 6000.00 repair, I'm a veteran with 100 percent disability, I was paying 176.00 per month to include my 300.00 down payment they required. On top of that I had to pay for the rental.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, David. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    CoverageRefunds & Payouts

    Reviewed March 21, 2026

    Paid into a warranty for a whole year for them not to cover anything up under the car was a waste of my money and time, and was not reimbursed for anything after paying into a whole year for nothing.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Myles. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPriceMaintenanceStaffRates

    Reviewed March 21, 2026

    I got Endurance for my 2011 Arcadia. The older the mileage, eventually, parts are gonna go bad. Another provider wasn't covering everything that I was hoping they'd take care of, and I didn't really feel comfortable with them. When I talked to Endurance, the rep was very knowledgeable. He informed me everything about it, so there wasn't any curiosity or any thoughts that I might have had that wasn't met. The warranty is good. I hope that we have a clear understanding and a good relationship that when this car break down, they are gonna be there to help and honor what they say, that they would protect my car. But they could bring down the prices little bit more. I also don't have access to my information and communication back and forth, or if there's anything that I might need to have a discussion on. Other than those, I'm happy with Endurance so far and I would recommend them.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Clearence. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you need help accessing your contract, please feel free to reach out to us directly via feedback@endurancedirect.com and we would be happy to help! - Endurance

    Verified purchase
    Coverage

    Reviewed March 21, 2026

    I got an SUV, a GMC Acadia covered by Endurance. The sign-up process was nice and easy. It was a good experience.

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    Response from Endurance Warranty

    Thank you for the positive review, James. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed March 21, 2026

    When my warranty recently ended on my 2018 Nissan Rogue, I was checking around and Endurance's pricing was good. They also have good coverage. I signed up and the experience was positive. The rep was really nice and very helpful. He explained everything to a tee. Endurance has wonderful service. The customer service is outstanding as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Christina. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceStaff

    Reviewed March 21, 2026

    I bought a car and getting an extended warranty on it seemed like the safe thing to do just in case something went wrong. I knew somebody who had a bad experience with one provider, so I chose to go with Endurance. I asked for a quote and the one they gave me seemed reasonable, so I went with it. I signed up online, then a representative called me, and I did the policy with him. He was excellent and everything seemed fine. I would recommend them to others.

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    Response from Endurance Warranty

    Clarence, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed March 21, 2026

    Our car had no warranty on it and my wife brought it up with me. I called the mechanic to whom I usually bring my car, and he suggested Endurance or CarShield. I wanted to know how it worked with people coming in with it and he said he had a lot of people from Endurance that was there. The rep was very nice, courteous and helpful. My wife and I were both sitting here and I had the rep on speaker. She wasn't in a hurry to get off the phone and she answered questions. We were very happy with her, which was probably one of the reasons why we decided to take Endurance. One of our concerns was the coverage with what we were paying monthly, and the rep said it was almost a new car loan with our warranty. We pay a $100 deductible and bring our car in and the mechanic fixes it. They send the money to the shop and we don't have to do anything.

    You have to have insurance with the way things are right now. You may never use it, but when you need it, it's there. Things are gonna get expensive. So, if we have to have an air conditioning unit fixed or other features on the car, that’s gonna cost money. I'm gonna pay this monthly fee, but in the long run, it’s going to help us. There’s peace of mind that if anything were to happen to the car, it's covered. We just gotta come up with a $100 deductible rather than coming up with $3,000 to have something fixed. The price is decent and the way we have to pay for it is good. At $130 a month, it’s not bad. It's for 48 months, but we only pay for 30 months. We don't have to make any payments for the last 18 months.

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    Response from Endurance Warranty

    Thanks for sharing your experience, Richard! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServicePriceRates

    Reviewed March 21, 2026

    I liked the price of Endurance. Signing up with them was fine, and it was easy to do. Everything went well. Their customer service has been good, so far.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Belva. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Claims HandlingTech

    Reviewed March 21, 2026

    I didn’t have an auto warranty on my 21-year-old car and I decided to get one. Signing up was a good experience and I’ve been with Endurance for two years. I tried to place a claim but they couldn’t get a hold of the tow truck. Other than that, I’m okay with Endurance. I know how to file a claim if I need to.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Martha. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

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    Customer ServiceCoverageTechStaff

    Reviewed March 20, 2026

    I had superior customer service from Chris **. I found myself in a dilemma and Chris went above and beyond helping me to make sure I didn't lose my coverage being that I only had a few months until my contract was paid in full.

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    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Calista. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Staff

    Reviewed March 20, 2026

    So far so good...Haven't had to use it yet but I hope everything works as they said it will...All the people that I have talked to has been really nice and has been very patient with me with all my questions and has answered everything so good to where I can understand.

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    Response from Endurance Warranty

    Hi, Callie. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Verified purchase
    CoverageSales & MarketingPriceStaffRates

    Reviewed March 20, 2026

    I saw Endurance on TV commercials and it was easy to sign up with them. The woman I talked to seemed to know what she was talking about and helped me through the process. I got full coverage and the price fit my budget.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Michael. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed March 20, 2026

    Signing up with Endurance was easy. When I called them back the second time, because somebody else got ahold of me and offered to give me coverage through something else for a lower price, I didn't realize what I was doing at the time. The rep said, “Why do you want to quit?” I said they were telling me I didn't have all this coverage. But she said, “You have all of this coverage. It covers brakes and you get a new key fob,” which I need. Having Endurance is a good idea.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Leona. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceRefunds & PayoutsStaffBillingRates

    Reviewed March 20, 2026

    My car is eight years old, and it's only got 49,000 miles on it but the book value was going down. Up till now, I always had Collision. But I couldn't afford Collision anymore and it wouldn't pay for me to pay for Collision based on the book value. I figured I had to drop the Collision and I'll pick up Endurance. I'm a widow and I live on a pension, and if something big was to happen to my car that would cost $4,000 or $5,000, I probably wouldn't have the money to get it fixed.

    I went online to see about that other provider, and it didn't seem much of a difference. When Endurance called me back, they gave me a figure, and they worked with me and dropped the amount of $20 a month which I'm having put on my credit card. It doesn't sound like a lot, but $20 a month over a year is couple of hundred dollars. When you're living on a fixed income, every penny counts, especially with the price of gas right now. The rep I talked to was very forthcoming. He told me everything about the policy. He told me certain restrictions, which there wasn't that many. If he went along on something and I had a question, he knew the answers to my questions right away, so that impressed me. I'm absolutely satisfied.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Patricia! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer Service

    Reviewed March 20, 2026

    I went on the internet, and I did some comparisons across as far as how auto warranties ranked and Edurance is well at the top. So I decided to reach out to them. I was very satisfied when I signed up with them. The individual I talked to was very educated, and he answered all my questions when I asked him. He was seated right on top gun. One of my buddies had called Endurance as well and got the warranty also after my situation.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Randy. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    Contract & TermsCoverageSales & MarketingPriceOnline & AppRefunds & PayoutsStaffRates

    Reviewed March 20, 2026

    I have an older Chevrolet Impala and I was starting to have some issues once I bought it that was costing me a lot of money out of pocket. I wanted to have a little bit of coverage without paying every single time I had problems with it. I was looking up Google and different warranties, and Endurance was one of the ones I first saw. I've also seen more advertisements for Endurance than other ones at the moment. Signing up with them was good. The guy that worked with me was very thorough about my signing up.

    I had some some car issues, but it was denied by Endurance. Other than that, the warranty coverage for my car is good. The price is budget-friendly for me as well and I'm glad that I was able to get a warranty for a car at that age and for the mileage that was already on it. Endurance is a good company with good reviews. They're one of the top car warranties to look into if you want a warranty for your vehicle, new or old. They are very helpful as well. I like their representatives. They're informative and educated. They're good salespeople to tell you the benefits of having a warranty versus not having one. Also, their website is very informative and helpful if you can't get in touch with someone.

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    Response from Endurance Warranty

    Thank you for sharing your experience, Janice! It’s great to hear that you have found peace of mind with Endurance and that our team provided such great support. Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!

    -Endurance

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed March 20, 2026

    My warranty for an F-250 pickup was running out from my original purchase. I looked online and Endurance had pretty good reviews. One of their competitors puts the name of CarShield, but I don't have a car, I have a truck. The word car turned me right off. They focus on car. But when I read the Endurance programs and also who promotes it, an ex-driver for NASCAR, it sold me. I spoke to an agent on the phone who was great. He answered all the questions for me, was not pushy at all and understood where I was coming from. He was very helpful. He was out of Chicago, and I live in Tennessee. I've already made three payments and I'll continue it till it's completed. I plan on keeping my truck.

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    Response from Endurance Warranty

    Thanks for sharing your experience, John! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Claims HandlingCoverageTechSales & MarketingRefunds & PayoutsStaffBilling

    Reviewed March 19, 2026

    After 2 weeks of "claim rep" delay, my claim was denied. Rep declared the claim damage occurred before policy was in force. There was no knowledge of such when the Endurance sales rep sold 2 policies to me and vehicle gave no indication prior to this. The shop mechanics stated that there was no way to determine damage was prior to ownership and the Endurance rep apparently grasping for a way to deny the claim. The shop will no longer accept any Endurance policies for consideration. Have canceled both policies, demanded refund of all payments and told everyone I know of my experience. Payment of $5k to shop was made from my personal account. DO NOT USE ENDURANCE!!!

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Kendrick. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    Sales & MarketingPriceRatesSales Tactics

    Reviewed March 19, 2026

    I was interested in purchasing a warranty except for the pressure tactic....I was told this offer would not be available the following day. I was also told I was getting a quote for the best available warranty. After researching I was not being offered the best warranty available.

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    Response from Endurance Warranty

    Hi, Ben. When time allows, please send us an email at feedback@endurancedirect.com so we can learn more about how your experience with Endurance could have been better.

    Thank you,

    The Endurance Team

    Verified purchase
    Staff

    Reviewed March 19, 2026

    Our extended warranty was expiring on our truck, and I needed to get a new extended warranty. Endurance was the highest-rated on the internet, and signing up with them was easy. I was happy with the rep. He was very informative and helpful. I'm fully satisfied with Endurance right now.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Guy. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    Staff

    Reviewed March 19, 2026

    I had a smooth experience signing up with Endurance. The person that I spoke to was very knowledgeable and explained as we went through the warranty, what each portion of it was. I felt very well-informed of what I was purchasing. I have recommended Endurance since I signed up. It's a peace of mind.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Mary. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    Price

    Reviewed March 19, 2026

    I canceled my Endurance warranty. I thought it'd be a good deal, but I found something that was less expensive, and it suited my needs better.

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    Response from Endurance Warranty

    Hi, Janet. Your feedback is appreciated. Thank you for the review! - Endurance

    Verified purchase
    CoveragePricePunctuality & SpeedStaffRates

    Reviewed March 19, 2026

    I have a 2018 Ford, and I had an extended warranty through another carrier, but Endurance seemed better. I talked to a gentleman at Endurance and signed up. He was very knowledgeable and helpful and the sign-up experience was good. However, the price is a little high. Also, I haven't gotten a pamphlet as far as what it covers and what it doesn't cover. I'm waiting on some paperwork so I can review the policy. I need to take the next step as far as getting more information. I’ve already paid $150 for this startup, but I got a letter saying I was missing something. There's always a disconnect it seems between the people that are wanting you to sign up and the people that you're already signed up.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Frederick. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. Please reach out to us directly via feedback@endurancedirect.com and we would be happy to send you a copy of your contract. - Endurance

    Verified purchase
    CoveragePriceStaffRental Car

    Reviewed March 19, 2026

    I've had previous companies and so have other family members. But Endurance comes very highly recommended. Their experiences with how to proceed with the claim and the process has been astronomically efficient. They had nothing but good things to say. So, it was an easy choice. It was between them and CarShield, which I've had in the past. The agent from Endurance was very knowledgeable, though I didn't know it was a program that I had to be approved for.

    The coverage begins after 30 days and once 1,000 miles have been driven, and it runs for about two years. The plan includes roadside assistance and rental coverage, and there’s something else for an additional year that’s part of the paperwork. The Elite Package covers everything, and nowadays, whether you have a Hybrid or an electric car, it’s worth it. If I weren't financing my vehicle, I'd probably go with liability all the way and just get the extended warranty on my car. It's of much help.

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    Response from Endurance Warranty

    Hi, Weslow. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceRefunds & PayoutsStaffLoan ProcessRates

    Reviewed March 19, 2026

    We all get those calls where the people are calling from India about your extended car warranty, but I knew that there were some legitimate ones. The one that was on my van was legitimate and I never needed to use it. And because I have a loan on my vehicle, and it's an older vehicle, I thought if I could find another company that was legitimate, that would be great. I found Endurance on the internet and everything I've read said they were legitimate. So, hopefully, they are. And there are shops around me that accept their warranty. So, I called them.

    The woman I spoke was from America and spoke very clearly. She went over every little detail, then emailed me a bunch of stuff and the policies so I could look at them while we were on the phone. I even googled it to see what the different levels that they offer and I was able to confirm that. It wasn't like those experiences where the people call and you know they're scammers, and you can't understand them anyway. The whole experience was really good. I also checked them out on Better Business Bureau, read reviews, and it sounded good to me.

    My vehicle’s a Chrysler Town and Country Touring-L Minivan and it has low miles for a 2012. I couldn't believe what the price was for what the Endurance warranty covered because it covered everything, even on something that old. I thought it'd be very limited, like the one that my vehicle came with which was just for the engine and transmission. So if my Endurance warranty covers what it says, and they do pay out if necessary, it's well worth the m.

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    Response from Endurance Warranty

    Thanks for sharing your experience, Heather! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Customer ServiceCoverageTechTransparency

    Reviewed March 18, 2026

    DO NOT USE THIS COMPANY. Had to cancel my coverage because they say I didn't call in the current mileage within the 30 days which I did, started back in November. Got the notification about current mileage. Called it in and then their person didn't put it in the file correctly and had no notification and no contact until this month March 2026. Got a notification for updated mileage. Called it in and they tell me they will need to rewrite my contract now because I didn't give them a updated mileage within the time limit which I did but it was not put in right (even though they can see that I called in and gave the mileage) and now I need a motor in my vehicle that they will not cover due to preexisting conditions. Not the first time I have heard this about this company. Canceled my account with them so DO NOT USE THIS COMPANY!!!!

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Chris. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    CoverageTechSales & MarketingPriceMaintenanceCoverage - Components

    Reviewed March 18, 2026

    My 10 y.o. car is in the shop now for transmission problems. Endurance notified the repair shop that my car is only worth $2100, so that is the limit of their liability for a $7000 transmission repair. I bought this policy in good faith and with no transmission or other problems for a year, and now they refuse to pay. Their commercials and ads are very deceptive! Do not buy!!! We are a couple living on Social Security and a small pension, and have always serviced our car regularly since we bought it new. We are so disappointed and angry at the deceptive ads by Endurance.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Ollie. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    CoverageTechStaff

    Reviewed March 18, 2026

    My friend has a policy through Endurance, and I've been wanting to do it. My 2019 Buick Encore was paid off a year ago, and I didn't want to trade it in so I thought of getting some warranty protection on it. I signed up with Endurance and it went very smoothly. The guy was very nice and I could understand him. But I wish they would send out paperwork. I had an issue when I went to do the contract at the end to try to sign it. I never got that done. I'm wondering if I have to sign that and send it back to them. Other than that, Endurance is a great company to work with. Hopefully, they'll be easy with me if I ever have to use them for a claim.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Linda. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you are still waiting for a copy of your contract, please reach out to us directly via feedback@endurancedirect.com. We are here to help! - Endurance

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    Customer ServiceCoverageMaintenanceStaffHonesty & Transparency

    Reviewed March 18, 2026

    I like Endurance Warranty. I haven't had any claims, but they seem to be honest and have a good reputation. I called them and spoke to a young man. He was very knowledgeable and he answered all my questions. I had a couple of concerns because my other warranty wasn't quite up yet. He accommodated everything that I asked, so we went with them. He did a superlative job. It was very easy to sign up. They're the kind of thing that is like carrying an umbrella. It's never gonna rain. Now that I’ve got coverage, my car won’t break, which is fine.

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    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Michael. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Customer ServiceCoverageSales & MarketingOnline & AppStaff

    Reviewed March 18, 2026

    I keep seeing the Endurance advertisement, then I saw it came on my phone. I talked with their rep and she convinced me that that was the way to go after I had already spent a large amount on something. So I got a policy with them for my 2015 Cadillac, which has 70,000 miles on it, and I set it up for automatic withdrawal. The rep I talked to was very good and guided me all the way through. I had no complaints at all. Everybody was also very cooperative and they explained things very well. I would tell friends and relatives that a motor going out would be a big expense, but it's up to them to decide if they want to get Endurance or not.

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    Response from Endurance Warranty

    Thanks for sharing your experience, Carol! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

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    Customer ServiceCoverageTechPricePunctuality & SpeedHonesty & Transparency

    Reviewed March 17, 2026

    I am so sick and tired of this company. Yes we may have $100 deductible but we have had this company for two years with two vehicles and pay almost $300 a month. My truck finally broke down and they actually need to cover it this time. We have tried to get them to cover other things that I’ve happened to the vehicle and they don’t cover it so I’m like, "Well. What do you guys even cover," because they don’t cover everything. Now they have sent an inspector out two different times. Tested my oil for a third time we have gone on a 24 to 48 hour wait five times and waited 72 hours to wait another 72 hours and then wait another 72 hours. This is absolutely unacceptable. It has now been a month and we still have no resolution to my vehicle. And honestly, I’m fed up.

    I am about to let them finish up with my truck and then I’m canceling both policies because it’s absolute ludicrous the crap they have put me through. Their call logs don’t even show that they have even tried to call the dealership in the last 48 hours so I’m over it. I do not recommend this Endurance company to anyone. Go with a better company like Car Shield.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Rebekah. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

    Staff

    Reviewed March 17, 2026

    Very pleased with the help I got today. Was going to cancel, going through a tough time. Keith answered all my questions & helped me make a better choice. I appreciate his help & his expertise on the matter.

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    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Jina. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Punctuality & SpeedStaff

    Reviewed March 17, 2026

    I was unable to continue service at time time because of tax return and mortgage increase. If I get things worked out I will try to get service at later date. Thanks for your services and trying to help me.

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    Response from Endurance Warranty

    Thank you for your kind words, Hunter. We really appreciate you taking the time to share your experience with us. - Endurance

    Customer ServiceStaffBilling

    Reviewed March 17, 2026

    I tried to get hooked to a supervisor and they tell me this is high as it goes with me. I was calling about my bill. I don't understand why I couldn't speak to someone in higher authority. Looks like I have to find another warranty company.

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    Response from Endurance Warranty

    Walter, we’re sorry to hear that you had a less-than-satisfactory experience. We pride ourselves on our customer service and the high-quality standards we maintain. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.

    Sincerely,

    The Endurance Team

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    CoveragePriceRates

    Reviewed March 17, 2026

    The Endurance name is very nice and I liked their commercial. When I signed up, the process was not difficult. But it's been over two weeks and I haven't received the paperwork yet. We have problems with our mail and we didn't get mail for three weeks. But it's getting cleared up now because of the weather. Other than that, I am very satisfied with the coverage. The price is higher than what I was used to, but I'm also a lot older and they told me I can only have the warranty for four years. I didn't know there was a cut-off, so that was the only surprise with it, because I didn't see on the commercial that your age affected it..

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    Response from Endurance Warranty

    Thank you for the 5-star review, Elaine. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

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    Customer ServiceRefunds & PayoutsStaffTimeliness

    Reviewed March 17, 2026

    When my original extended warranty ran out and they wanted about three times as much as I paid for it originally when I bought the vehicle, I started looking and Endurance is one of the top-rated companies out there, even though they aren't the cheapest. Signing up with them was quite simple. I called one day and got all the information. I called back the next day and they had the name of the gentleman I talked to the first day. I got a different person but they were both extremely friendly. They were sociable as well. Both of them went through the same thing so I was quite satisfied that they were professionals in what they were doing.

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    Response from Endurance Warranty

    Thank you for the 5-star review, James. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

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    Claims HandlingCoverageStaff

    Reviewed March 16, 2026

    I needed to add a new debit card. I had the pleasure of Rodney, helping me with this transaction. He added my new card and everything is okay. I had one claim denied, but it wasn't covered under my warranty other than that. Endurance has been great.

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    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, John! Your feedback means a lot to us, and we're here whenever you need support. -Endurance

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    Customer ServiceCoverageSales & MarketingPriceStaffRates

    Reviewed March 16, 2026

    When I first got Endurance I was signed up for the wrong policy amount but I ended up calling them to cancel due to not having what I needed. There was a representative guy that helped me when I expressed my concerns and got me exactly what I needed and even gave me a discount. I'm glad I didn't cancel and now I feel more at ease than I was before. Pricing may seem somewhat expensive but it is worth it in the end. Thank you to the guy who assisted me today.

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    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Brandi. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Customer ServicePriceHonesty & Transparency

    Reviewed March 16, 2026

    Endurance Warranty is really great. It makes me feel safer knowing I have it, especially being a female. It's the peace of mind that if I ever need it, I have it. Car repairs are so expensive, honestly it would scare me to death to not have a really good power train warranty on my car. Oh, and the customer service lady I spoke with was just a doll. Lovely person.

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    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Billie! Your feedback means a lot to us, and we're here whenever you need support. -Endurance

    Reviewed March 16, 2026

    Professional, courteous, knowledgeable. Took time and answered all questions. Would love to deal with provider again in future.

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    Response from Endurance Warranty

    We are grateful that you took the time to leave us a review. We're happy to help you anytime! - Endurance

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    Customer ServiceTech

    Reviewed March 16, 2026

    Somehow I got nail in my rear tire, I contacted customer service and request assistance. They took my information and sent someone to assist. The Service person came out in about 15 to 30 minutes. Exchanged the tire and I was on my way. Thanks.

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    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Anthony! Your feedback means a lot to us, and we're here whenever you need support. - Endurance

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed March 16, 2026

    I switched to Endurance from another outfit that didn't communicate very well with me. Signing up with them was very easy to do. It happened so fast and it was done. I'd tell others to try Endurance out. They're the easiest company to do business with so far. Their marketing was really good that's why I chose them. The price was a little bit more, but it's reasonable.

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    Response from Endurance Warranty

    John, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    Customer ServiceCoverageTechRefunds & PayoutsStaffRates

    Reviewed March 16, 2026

    I bought a 2017 BMW back in 2024 which had 86,000 miles on it. The dealer that sold me the car sold me an extra car warranty by Continental. The car went into repairs three times and I had it all repaired. Now the car is in tip-top shape. But every time I turned in a claim, they denied it. They also said that according to the insurance policy, no matter what happened, I'd get a reimbursement for a loaner. But the car was locked up in the shop for three days because of the problem they couldn't get the parts. They had to go to Germany to get it. So, when I turned in the amount for a car, they denied that too.

    So I went online and found out that Endurance got a 5 star rating. I read the reviews and it seemed like it was a pretty better deal. They also looked more organized than Continental. So I dropped Continental and asked for a refund. It took me two months to get a refund back, but they didn't give me the whole amount. They gave me 61% back, because they kept on dragging her feet, and now I am with Endurance. Another reason why they sold me was because their address is in North Brook, Illinois, which is not too far away from where I live now. But Continental was in Delaware.

    I hope that Endurance doesn't do the same thing that Continental did. So far, I've been with them for two months now. When I signed up, I talked to the gentleman and he ran the numbers down. It was over $4,000 which was a little higher than I expected and he said it would be only 133 something a month. So I said okay for 30 months. He took his time and answered all the questions I had. The guy was well knowledgeable which was another reason why I joined Endurance. And I'm hoping that I didn't make enough mistakes. Other than that, I'm old school and I'm 71 years old. So instead of him going over the contract and trying to put it on my email, I wanted him to send me a hard copy so I could take a look at it. Then I went over it with my friends with it and when everything was good, I signed it. All in all, I’d recommend Endurance to others.

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    Response from Endurance Warranty

    Bernard, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    CoverageTechStaff

    Reviewed March 15, 2026

    I had another warranty provider but I had to go through eight people in order to get somebody to help me. I don't have patience for that. I switched to Endurance as they seem to be on top of things. It seems they cover just about everything. Signing up was easy as well.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Mary. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

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    Customer ServicePunctuality & Speed

    Reviewed March 15, 2026

    The people from Endurance explained everything correctly. I hope that I got everything that they told me. Hopefully, I won’t need it in a long time, but it’s peace of mind knowing that they're there. Signing up was easy and simple. Whoever took my information made a big boo-boo, but they corrected it. My truck is at 85,000, and they put 185,000. Later on, they called me, and they wanted to verify, and I told them I'm an old man. I'm 70 years old. I don't drive my truck that much anymore now since I retired. So, they corrected it.

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    Response from Endurance Warranty

    Hi, Ricardo. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

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    Staff

    Reviewed March 14, 2026

    As my car's getting older, I did a little bit of homework, and Endurance warranty seems like a good product. They have good reviews as well. I signed up with them and it was simple. I spoke with a representative and they were able to answer any questions I had.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Mike. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

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    Customer ServiceCoverageRates

    Reviewed March 14, 2026

    The guy from Endurance was nice, and the sign-up experience was good. My vehicle is a little bit older, and I don't want anything crashing and bashing on it. So when Endurance called me, it was their lucky day. The gentleman that was working with me made the sign-up easy. I haven't used Endurance yet, but I'd rate it a 5 if it covers everything they say it's going to cover.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Rhea. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

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    CoverageSales & MarketingStaff

    Reviewed March 13, 2026

    The coverage was reasonable. The sales representative was really good in going over all of what the coverage that was offered. I would recommend this insurance if you decide on having a extended warranty.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Michael. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance

    CoverageTechSales & MarketingPriceMaintenanceCoverage - Components

    Reviewed March 13, 2026

    Unfortunately, I have to join the 1 Star club with Endurance. Long story short, our engine died. Dealership ran all the tests Endurance required and Endurance denied our claim citing it was a "pre-existing condition". Pre-existing to what? The policy that they gladly accepted for over a year and half (during which the vehicle ran perfectly fine)? It is an ambiguous excuse that they can use with any vehicle/customer. If Endurance, in their infinite wisdom, knew that this "condition" already existed in my vehicle, why did they accept the vehicle for warranty to begin with. I spent over $2,500 in premiums while with them. The cost of replacing the engine was $4,700. It would have been more advantageous for me to save the money I spent on premiums and put it in a savings account towards car repairs. Which is what I recommend that everyone do. Car warranty companies are an industry scam.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Felipe. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    Sales & Marketing

    Reviewed March 13, 2026

    SCAM ARTIST!!!! THEY WILL DENY ANY CLAIM!!!! FAKE REVIEWS!!!! They deny ALL claims! My claim for engine repair was denied, stating that there was rust on my WHEEL ROTORS! Read that bs contact. ANY rust on any part of your vehicle they will use to deny your claim. JOIN THE CLASS ACTION LAWSUIT!!!! Megan **, LLP

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    Customer ServiceClaims HandlingCoveragePriceRefunds & Payouts

    Reviewed March 13, 2026

    My husband had Endurance and I continued with it. I have a son and he has Endurance as well. Filing a claim with them wasn't too hard and it was done in a timely fashion. Customer service was real good. I only pay $90 a month. I was going to cancel it because I'm on a fixed income. But I was told that if I canceled it, I'd be worse off because I've already paid my policy off. They won't take any more money out of my account. I hope they don't take anything out but they haven't so far.

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    Response from Endurance Warranty

    Hi, Karen. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

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    CoveragePriceStaffRates

    Reviewed March 13, 2026

    While I've had no claims yet, I've had no problems with Endurance so far. I have my 2014 Chevy Malibu covered with it. I've always had a warranty. I've had CarShield before, and Endurance is a little bit better. It's a little bit cheaper. I would recommend Endurance. They're very helpful. The only thing is, since I've been a long-time customer, I was hoping that my rates would go down a little bit more.

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    Response from Endurance Warranty

    Courtney, thank you for recommending us! We're glad to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    Customer ServiceTechStaff

    Reviewed March 12, 2026

    Customer service is great with Endurance. Helps answer all my questions. And my concern, Geyo Yoshiko ** was excellent, help me put in my husband when I forgot to do it at the beginning of the contract.

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    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Genevieve. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

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    Sales & Marketing

    Reviewed March 12, 2026

    Endurance Warranty is spamming the USA. Filling your mailbox. This is a scam company that specializes in shakedowns. The never-ending spam is bad for America. Endurance is mostly ** and **.

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    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Gene. We take all feedback seriously and strive to improve. If you'd like to discuss this further or adjust your communication preferences, please reach out to us directly at feedback@endurancedirect.com.

    Thank you,

    The Endurance Team

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    TechStaff

    Reviewed March 12, 2026

    My signup experience was nice. It was easy because of the representative. He told me what I would get and what I would not get. He took me through it and did a good job. However, I did a Google review and it was not favorable with Endurance. I haven't had to use their services as of yet, but I'm wondering if I'm losing money by giving them money. I hope I don't have to use them because right now, I'm not positive with taking my car or turning in a claim. I'm wondering will they honor the claim. I've looked up other providers and they weren't favorable as well so I'm wondering if I need to go directly to the automotive manufacturers and get an extended warranty. I was about to drop Endurance yesterday and go to Volkswagen. But as of right now, I would tell others to go with Endurance, unless I experience something different.

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    Response from Endurance Warranty

    Thank you for the review, Larry. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

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    Customer ServiceCoverageStaff

    Reviewed March 12, 2026

    My car is going seven years old, and I want to have something to cover any major repairs down the line with it in the future. When I called Endurance's phone number, the guy that spoke to me from there was very cordial and very knowledgeable. He wasn't pushy. He took time. I had a lot of questions. The signup experience went really well. It was easy and straightforward.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Fred. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

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    CoverageStaff

    Reviewed March 11, 2026

    Endurance is fantastic to work with. I recently need the timing cover resealed on my F250. They covered the claim and the 4 days for a rental that I needed til the parts came in (over $1900). From start to finish my claim went smooth. They are knowledgeable and professional. I am a warranty admin. and I highly recommend them for all your aftermarket warranty needs.

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    Response from Endurance Warranty

    Thank you for sharing your positive experience, Shawn! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Reviewed March 11, 2026

    Good so far, haven't used it yet. Had it before but never used it. It seems like a good warranty, I will see, if I ever need it. I will tell other friends about this warranty. Before their factory warranty runs out.

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    Response from Endurance Warranty

    Darry, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

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    CoverageSales & MarketingPriceStaffRates

    Reviewed March 11, 2026

    My pickup's warranty had run out. I didn't want to go with GM 'cause the pricing was a lot better with Endurance. That's why I went with them. It was an easy sign-up process. The sales rep was very good with what he did, and I was pleased with the offer that was made with the months and the years. It pretty well covers everything that I need to know about mine.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Carl. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

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    Customer ServiceCoverageSales & MarketingStaff

    Reviewed March 11, 2026

    Saw your ad on TV and our car’s warranty expired so, called to get information. Sheena was professional, courteous and explained all. Even Joshua ** from Line 5 awesome customer care. Value for the money. Look at this like house insurance, life insurance. Better protection for car. Very fortunate to have this service.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Keith. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

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    Staff

    Reviewed March 11, 2026

    Great Company!! I am very pleased with this company. I plan on being with Endurance for years to come. Thank God for a company like this. Best decision ever. Christian was an excellent salesman.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jordan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed March 11, 2026

    I wanna keep my truck for a few more years and got an extended warranty on it. I signed up with Endurance two and a half weeks and they don’t have me starting until April 12th. It was easy to sign up. It was all self-explanatory when the rep walked me through and covered everything. He pretty much walked me through it step by step. However, I want to pay a year at a time, but I don't know where to send a check to.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, George! Your feedback means a lot to us, and we're here whenever you need support. For any questions about payment, please feel free to contact us directly via feedback@endurancedirect.com and we would be happy to help. -Endurance

    Verified purchase
    Contract & TermsSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed March 10, 2026

    I had Endurance before and they took care of my problem quickly. It was the computer board or the screen inside. They had my vehicle for three days, and it cost me 100 bucks. I went with them again and my signup experience was great. The lady took care of me. Then, even after it was all over with, they told me that I qualify for another vehicle if I wanted to put another one on there. I told her, "I might just get back with you on it." You also can't beat that price. My experience was short, sweet, and to the point, and they didn't beat around the bush and try to sell you a bunch of BS. My buddies have got it as well, and they've never had any problem. My buddy's wife's transmission went out, and they also took care of it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Tommy. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoveragePriceStaffRates

    Reviewed March 10, 2026

    I bought an Infiniti, and it just hit 200,000 miles. I don't want to get stuck with any repairs if anything happens. I want to make sure I was covered. I did my research on it before I bought it, and I said I needed a car warranty. I went with Endurance and it went great. The rep understood what I was saying. He did well. The price is good, too.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Dwayne. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

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    CoverageTechRefunds & Payouts

    Reviewed March 9, 2026

    I have had different warranty companies, last one Endurance I purchased a contract with them, I paid $205 dollars a month for over a year, then when I needed repairs they refused to pay for repairs. I am 81 years old, a widow. I live on social security. When I cancelled my policy they only returned $959.29 now I would like to know what they did with the other $1,700 dollars I paid. Save your money and then when you need money for repairs you Will have it.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Alleen. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    PriceRefunds & PayoutsMaintenanceHonesty & Transparency

    Reviewed March 9, 2026

    DO NOT GET any extended warranty from anyone!! Its a JOKE. I have the Secure Plus plan. I need a new transmission, They are not wanting to pay for the repair for it. The commercials and all are misleading and say they just pay a deductible and it's all one!! Yea Right!

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Nick. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    CoveragePricePunctuality & SpeedValue

    Reviewed March 9, 2026

    What I don't like about Endurance is you have to wait 30 days I'm fine with that but you have to drive a car for a thousand miles. With me I'm retired. I drive back and forth to the store. So far I had in Thorn for 3 months and I've only drove 78 miles. To me is not worth it. They don't tell you that. They tell you about the 30 days but they don't tell you about the thousand Miles. Carshield those are 500 miles. I better have 500 and 1,000.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jack. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase
    TechPriceRefunds & PayoutsMaintenanceHonesty & Transparency

    Reviewed March 9, 2026

    I can't say enough to let you know how honest and direct this service is. They do what they promise, no hassle and worth every dime. I am so grateful for their service that, unfortunately I had to use twice on my 2019 Volvo. They paid for the repair at the dealer exactly as they promised. I highly recommend their service. They have earned my loyalty.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Terrance! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    TechStaff

    Reviewed March 9, 2026

    Kim was awesome, she helped me with the cancellation of my contract, due to buying a new car. She was very nice and informative. I appreciate Kim, wish more people like her. Thank You Kim for your assistance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Gloria! We will share this with Kim to let them know to keep up the amazing work. - Endurance

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    Customer ServiceCoverageTechPricePunctuality & SpeedRefunds & PayoutsRental Car

    Reviewed March 9, 2026

    Do not get an Endurance warranty! I had a transmission replaced through endurance. The shop who did the work wanted to get their own Transmission. Endurance rejected this idea and found a cheaper transmission to be put into my vehicle. The new transmission was through a company called Teal. Three months after the Shop installed the transmission there were small problems due to endurance not paying for new torque converter bolts. This was ironic because endurance found a remanufactured transmission for my vehicle that had internal issues. The transmission failed seven months later in North Carolina. I have been stuck in North Carolina for two weeks because endurance refuses to approve the claim because they now say that my issue is with Teal, the transmission company that endurance chose to buy the transmission from.

    Endurance refuses to give me any information to the company that they purchased the transmission from, but are insisting that this company is the person or people I should speak with to get a rental car. Ironically endurance is forcing the shop that my car is currently in to attempt to get a warranty covered from a company that I have no knowledge of. Long story short, I am trapped in North Carolina, and if I don’t pay for a rental car out-of-pocket, I will remain trapped. All because of endurance hidden policies that once they purchase a part from a vendor and it has a warranty, endurance is no longer on the hook for that particular fix. I am now 16 days into back-and-forth with endurance with no end in sight. For this reason, I say no one should purchase an endurance warranty policy.

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    Customer ServiceCoverageTechPunctuality & SpeedRefunds & PayoutsMaintenanceStaffTimeliness

    Reviewed March 9, 2026

    The worst company I have ever worked with. I purchased Endurance car warranty for my 2017 Chevy Silverado. I asked if I could change my oil & filter myself and the representative said absolutely as long as you have receipts for the oil filter & mileage. She said before any claims you need to get 1,000 miles and 30 days. One day coming home my truck started running rough wouldn’t go over 25mph. When it was safe I pulled over to the side the road and shut it down. I called a wrecker and had it towed to my residence. The next day I called Endurance told them I had a problem with my truck. They sent a wrecker and towed it to the repair shop. The same day the repair shop advised me it needed a complete tune-up and oil change. So I told them to go ahead with it.

    Two hours later they called me and said they did the oil change and tuneup but it was still running rough that it was internal and the couldn’t go any further I would need to have it towed to another facility. So I called endurance and they advised that they only pay for tows that are three days apart. So I called another tow company and paid for it out my pocket. The second company called and said it was internal #4 cylinder had a collapsed lifter or a term lifter, and that the camshaft could possibly be damaged also. He called endurance and they told him to DONT DO ANYTHING ELSE UNTIL THEY GET BACK WITH HIM. So I called endurance and asked what was the reason you told them to stop working on it. The representative advised me it was denied because the oil changes and mileage didn’t correspond with Carfax. I told them it would not because I don’t notify carfax every time I change it.

    I sent them the receipts for the oil and filters and she said let her check on it and the repair shop would get back with me. Needless to say the shop hasn’t heard anything from endurance. So my wife called customer service and the representative told her it was under review. Three days goes by and still nothing from endurance. So my wife called back this time they tell her it was denied. So after back and forth for Five weeks I called an attorney who advised me to call them back and cancel your policy and ask for a full refund and please put something in writing. We called back advised that we wanted to cancel the policy and want a full refund after 35 minutes and they trying to make me believe that I should keep it I said for what so you can tell me it’s denied again. NO THANKS. All our calls were recorded. Please think hard and do your research before making a decision with endurance.

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    Tech

    Reviewed March 9, 2026

    Horrible. Don't waste your money. I had them for five months and something was wrong with a cylinder and the denied me on my y claim because I didn't have receipts for my oil and filter. I had the mechanic stating all 3 last oil changes. I wasn't aware of this because I had no contract to refer to. They never sent it either.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Trish. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    TechStaff

    Reviewed March 7, 2026

    The Account manager, Shierra was very helpful and explained everything in my contract. She was very professional. It was a good experience. For my first experience with Endurance. It was very pleasant. I must admit.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Terrell. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

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    Endurance Warranty Company Information

    Social media:
    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd.
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Website:
    www.endurancewarranty.com