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Endurance Warranty Reviews

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About Endurance Warranty

Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.

Pros
  • Six customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • No motorcycle or ATV coverage
  • Some complaints of denied claims

Endurance Warranty Reviews

Over 10k reviews since 2014

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    3 featured reviews
    How do I know I can trust these reviews about Endurance Auto Warranty?
    • 4,901,083 reviews on ConsumerAffairs are verified.
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    Page 14 Reviews 2235 - 2435
    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed July 23, 2025

    We found Endurance Auto Warranty through the internet and compared them with other providers in terms of what we needed to get for our 2021 Toyota Highlander. The Endurance representative we talked to made a very good case for the price and how long we would be able to insure the car, and the sign-up process was smooth. The representative was extremely helpful and willing to provide honest comparisons with other companies. He was able to give us true facts about the ones that we looked at already, and the comparison was very positive for Endurance.

    Regarding the cost, it turned out to be well within our budget and perfectly tailored to meet our needs. On the other hand, I was under the impression that we were gonna get a printed schedule of what the insurance covers through the mail. Instead, we got an email that said we could print it out, which I did so we could have that on hand. I thought the representative was also gonna send one in the mail, but I haven't received it yet.

    Despite this small hitch, I found Endurance Auto Warranty to be very informative and reliable, warranting a strong recommendation for others seeking similar services.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Byron! Your feedback means a lot to us, and we're here whenever you need support. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you.

    Thanks,

    The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingMaintenanceStaffRates

    Reviewed July 23, 2025

    I have a very good friend who had an extended auto warranty with another company and after checking into that company, I wasn't satisfied with their offer. So, I started to search, and then I saw Endurance Auto Warranty's ads on TV.

    The sign-up process was pretty straightforward. They needed basic details about my vehicle, including mileage, and at the time, they offered me a nice discount. I found the representative I worked with to be professional and knowledgeable. She explained the policy terms clearly, including the activation period which starts 30 days or 1,000 miles from sign-up. I was particularly impressed with her deep knowledge about different vehicles and her ability to answer why the 30 days or 1,000 miles criteria was in place, and the reason was understandable. Some people already have their vehicle broken down, and they try to call and get coverage.

    I rate my experience with Endurance Auto Warranty as a 4 out of 5, and the only reason it isn't higher is simply because I just joined and haven't had the chance to utilize the service yet. Overall, my initial impression was quite positive, and I hope I won't need to use the warranty services extensively.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    CoverageTechSales & MarketingPunctuality & SpeedStaffRatesFollow-Through

    Reviewed July 23, 2025

    My car's getting older, and I want to take care of it. I heard about Endurance from a TV advertisement, which grabbed my attention to look into it further.

    The sales representative I spoke with did a good job addressing most of my questions, although I still have a few lingering ones, like the expected delivery of the welcome package that comes with the hard copy of the contract. It's been a while since signing up around the 25th, and I haven't received it yet, which leaves me a bit in limbo about some details.

    When it comes to coverage expectations, I'm still in the dark since I haven't had to make a claim yet. Nonetheless, the initial interaction seemed professional, leaving me with a positive impression. I provided the necessary information, like my car's mileage, and I'll have more clarity after reviewing all documentation.

    Overall, the signup process was fairly seamless and straightforward. I would rate it a 5, thanks to the helpfulness of the representative, who gave me enough information to know that I should be covered with almost anything that happens to the car. I'm just waiting for the contract to reassure me further. If things proceed smoothly, I feel confident about the coverage acting as promised.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceStaffRates

    Reviewed July 23, 2025

    I bought a 2018 vehicle with almost 100,000 miles on it, so I wanted something that was gonna give me the ability to be hassle-free. I heard about Endurance Auto Warranty through the mail and when I called, I spoke with a lady who explained it to me. My interaction with the representative who signed me up was awesome. She was incredibly helpful, explaining everything in detail including pricing and coverage options like electrical and fuel lines—which was way more than the dealership did when I bought the vehicle. It made a real difference, and she sold me on the program.

    The problem was my truck already broke down no longer than I had it three weeks. It wasn't gonna be covered, but if I would have had Endurance earlier, they would have already covered it. Fortunately, the dealership covered it.

    Having peace of mind and avoiding the hassles of an older high-mileage vehicle are very important to me. So, having a warranty with Endurance was crucial. I've even gone ahead and recommended them to two others.

    Overall, I'm quite satisfied with my experience with Endurance and would encourage anyone interested to check them out.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, John. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help!

    - Endurance

    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed July 23, 2025

    I have an older car that doesn't have a warranty. I thought maybe I should get something, and I had Endurance Auto Warranty prior once before. I believe I first learned about them through a TV advertisement. My sign-up experience was straightforward. The sales representative assisting me was pretty good. She answered all my questions clearly, and there wasn't anything I felt was mishandled during our call. It was a seamless process from getting a quote to understanding how everything worked. I'm looking forward to seeing how well the service performs when I actually use it.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Shirley. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 23, 2025

    I went to my garage, said I think I should have extended warranty and asked the guy about a couple that I had heard of. I didn't recognize Endurance's name until he brought it up, but I had a policy with them years ago on another vehicle. I looked them up online, and not long after, they reached out to me.

    My experience setting up the policy was quite positive. The customer service was great; the representative I spoke with was very patient. I had lots of questions about the terms he mentioned, and he took the time to thoroughly explain everything I needed clarity on, which I appreciated a lot. Everything went pretty smoothly. I had another question since our last interaction, but that, too, was handled fine.

    Overall, I'm quite satisfied with Endurance Auto Warranty and wouldn't hesitate to recommend them.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Barbara! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us.

    -Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 23, 2025

    I was with another company and for $100 a month, they would only take care of my motor and transmission if something went wrong. At that time, that was all I could afford, so I went with it. Those were the two major things in a vehicle. But as I thought about it as time went by, I figured I needed more coverage. I noticed that I've been seeing Endurance on TV, so I decided to go online, then they called me.

    Looking back at the sign-up experience, I found it straightforward. Overall, I would gladly recommend Endurance Auto Warranty to a friend.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Troy. Thank you for recommending us in your review! We’re glad your experience with us was a great one.

    - Endurance

    Verified purchase
    Customer ServiceTechStaff

    Reviewed July 23, 2025

    I like that Endurance Auto Warranty has direct involvement with dealerships, without any middlemen, which I found reassuring. My experience with their customer service was pleasant. The representative I spoke with was extremely accommodating, addressing all my queries with patience and clarity. The smoothness of the enrollment process left a positive impression on me, making me confident in my decision to go with Endurance. They offered a seamless experience, which I appreciated.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Felicia. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    Customer ServiceCoverage

    Reviewed July 22, 2025

    I recently decided to select Endurance Auto Warranty based on my brother's experience with it. Signing up for my policy was a smooth process and the customer service I received was quite good. Overall, I was satisfied with the service provided during the sign-up process.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Michael. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    PriceBilling

    Reviewed July 22, 2025

    I had different company and I didn't like how things were going. Although I haven't used Endurance Auto Warranty yet, the sign-up process was straightforward, and I appreciated that I could complete it all online. Even though the cost is a bit higher, the benefit of having a lower down payment makes it worthwhile. Everything about the process went smoothly, and I'd say it was a positive experience overall.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi Douglas! Thank you for leaving such positive feedback about your recent experience with Endurance. We're happy to hear that you found the sign-up process easy to navigate and appreciated the benefits offered. Should you have any further questions or need assistance in the future, don't hesitate to reach out. Thanks for considering Endurance – we're here to support you whenever needed. Enjoy your peace of mind with your coverage!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 22, 2025

    I hear about Endurance Auto Warranty on TV all the time. I've had a manufacturer warranty before and wanted to ensure coverage beyond the original extended warranty, which I had for about 8 years. It was important for me to have that peace of mind, just in case anything happens with my vehicle. When I called Endurance, the representative was very helpful and professional, which made the experience smooth and straightforward. I had read about the coverage, and it's what I needed. I'm satisfied.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience and for choosing Endurance, Carolyn! We're pleased to hear that our representative was able to assist you professionally and promptly. Ensuring your peace of mind with the right coverage is our top priority. If you have any further questions or need assistance in the future, please do not hesitate to contact us.

    - The Endurance Team

    Verified purchase
    CoverageStaff

    Reviewed July 22, 2025

    The sign-up experience with Endurance was straightforward and pleasant. Although I haven't had to use the service yet, I felt reassured during the initial phase. The representative who assisted me from Endurance was truly impressive. We connected on a personal level, even continuing our conversation for almost an hour post the sign-up, which made the experience memorable.

    A significant reason for opting for extended coverage was personal worry, especially after my mom's car faced a breakdown. It pushed me to ensure my vehicle was safeguarded.

    If someone queries me about Endurance, I'd highlight the easy sign-up process and the genuinely friendly service I received. My overall interaction with Endurance has been positive and their support felt authentic and attentive.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    David, thank you for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.

    - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed July 22, 2025

    Though I've only had the coverage with Endurance Auto Warranty for a short time, signing up was straightforward. The customer service representative was great at explaining the coverage in a simple way that made it easy for me to understand.

    I opted for the extended coverage because my warranty expires in January 2025. Knowing my car is paid off, I wanted to ensure it’s covered for potential repairs, offering me peace of mind. Financially, it was a great deal, with costs that I found manageable.

    A friend had advised against it, but I stand by my decision to secure this protection. If a friend or family member asked, I’d rave about its ease of setup and the financial benefits. Plus, my coverage lasts until July 2029. I had a positive experience and would recommend Endurance to others. I was also impressed by the professionalism and knowledge of the representative I dealt with.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Cynthia. Thank you for recommending us in your review! We’re glad your experience with us was a great one.

    - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed July 22, 2025

    Endurance Auto Warranty had an ad on TV. Signing up was relatively smooth, although I've encountered a hiccup—I still haven't received my paperwork in the mail. I brought this up when I called their customer service a few days ago, and they assured me it should arrive by the end of the month. Despite this, the process seemed straightforward, and I appreciate that the coverage they offered seems to match what I was hoping for to protect my vehicle. The sales representative I spoke with over the phone was fine, handling my questions adequately, though nothing particularly stood out about the experience.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi George, thank you for sharing your experience with us! We're pleased to hear that you had a smooth start to your coverage. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you. We value providing peace of mind through reliable coverage and are always here to ensure all your concerns are addressed!

    - The Endurance Team

    Verified purchase
    CoveragePriceBilling

    Reviewed July 22, 2025

    I've decided to cancel the warranty because I don't drive enough. And my car is old. If a very costly repair is required, the first 30 months is a bit limited. So, I'm gonna cancel. Unfortunately, I've already been charged for two months and wanted to cancel before getting billed again. It doesn't benefit me enough and it's costly. It's a good policy. It's just not good for me.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi Denorris! Thank you for sharing your thoughts with us. We understand that our coverage wasn't the right fit for your personal driving situation. Our aim is to offer flexible plans for different needs, and we’re sorry that this one didn’t meet your expectations. Should you reconsider in the future or have further questions about the cancellation process, our customer service team is ready to assist you. Thank you for giving us a try!

    -Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceOnline & AppRates

    Reviewed July 22, 2025

    Though I initially struggled to afford the renewal, I ultimately decided to re-up my warranty with Endurance Auto Warranty. Getting the policy reinstated was quite straightforward, and the customer service was polite and accommodating throughout the process, making the experience notably smooth. The renewal price was decent enough. When I signed up with Endurance before, I recommended them to a friend and they didn't seem to have any issues. I haven't done the app thing. I don't like a lot of apps on my phone. I have a home computer.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi Ramona! Thank you for your kind words and for choosing to renew your warranty with Endurance. We're thrilled to hear that our customer service team made your experience smooth and accommodating. Your recommendation to others means the world to us! If browsing through apps isn't your preference, we're here to assist you through your preferred method of communication. Don't hesitate to reach out if you need any further assistance. We're glad to have you with us!

    - The Endurance Team

    Verified purchase
    CoveragePricePunctuality & SpeedMaintenanceStaffBillingRates

    Reviewed July 22, 2025

    The sign-up experience with Endurance Auto Warranty was quite positive. The representative was genuine, providing several options and explaining them thoroughly. His knowledge was evident, and the pricing seemed reasonable to me.

    One key thing to note is a 1000-mile waiting period for my truck, meaning I needed to drive that distance before the policy became active. Additionally, there's a $200 deductible tied to the coverage.

    Overall, I'm quite pleased with the coverage; it's extensive, and the costs align well with my expectations. I even told friends and family that, considering cars can break down at any moment, it's smarter to invest in a policy like this instead of facing hefty repair bills. Though I haven't made a claim yet, my initial experience has been satisfying.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dennis. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    CoverageTechSales & MarketingPriceStaffRates

    Reviewed July 22, 2025

    My car is 10 years old now and won't risk getting caught with something out of warranty. I got ads from when I was gonna take the car to Priority dealership. The sales representative I interacted with was incredibly helpful and made the process seamless. The coverage offered met my expectations perfectly, and the pricing was reasonable, which was a relief given the rising costs of everything these days. There was nothing I felt could have been handled better during the process. It was exactly what I needed at the time.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your fantastic experience, Isaac! We're thrilled to know that our sales representative made the process smooth and that the coverage met your expectations perfectly. Providing reasonable pricing is something we're committed to amidst changing economic landscapes, so it’s great to hear that this aspect stood out to you as well. We’re happy to have been exactly what you needed at this time and look forward to continuing to support you and your vehicle needs!

    - The Endurance Team

    Verified purchase
    Customer ServiceClaims HandlingCoveragePriceStaffBilling

    Reviewed July 22, 2025

    My vehicle warranties were about to expire, so I decided to look into Endurance's extended coverage to keep my cars protected longer. The sign-up process was straightforward—I spent about 15-20 minutes on the phone with a representative who clearly explained the coverage details, the effective date, and the payment details. He answered all my questions, which made it easy to understand what I was signing up for.

    Payments shouldn't be a hassle since I no longer have car payments, making the program affordable for me. The coverage activates 30 days and 1,000 miles from signing up. While I haven't had the chance to file a claim yet, which is the true test, I am aware of my options and would recommend Endurance to a friend or family member as a possibility worth exploring.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Isidro. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one.

    - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingStaffSales Tactics

    Reviewed July 22, 2025

    A friend of mine told me about Endurance Auto Warranty. I called them and the girl was nice to me. She told me to warranty the car. I said, “Okay.” There are no issues right now. It's my son's car. She said, I feel reassured knowing this coverage will kick in 30 days from my signup date. It's essential for me to have this peace of mind as I'm often out of state, and the warranty will provide my son with the necessary assistance should anything happen to his car.

    Although the policy hasn’t gone into effect yet, my interactions with their staff have been positive. The sales representative was particularly helpful—she explained everything thoroughly without being overly pushy, which was refreshing compared to experiences I've had with other companies. In the past, I've had less than satisfactory dealings with other warranty providers, like Secure One, which were frustrating. But Endurance is good. I'm very happy with them.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi Michael, thank you for sharing your positive experience with us! We're thrilled to hear that you appreciated the assistance from our sales representative and the thorough explanations provided. It's gratifying to know that our approach has been refreshing for you as we strive to make caring for your family's vehicle seamless. If there's ever anything you need, don't hesitate to reach out. Welcome to the Endurance family!

    - The Endurance Team

    Verified purchase
    CoverageStaff

    Reviewed July 22, 2025

    We were watching Gunsmoke when we saw an Endurance Auto Warranty commercial. The process of setting up my coverage with them was seamless. The representative helping me was thoroughly knowledgeable and answered each of my questions effectively.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience with us, Timothy! We're thrilled to hear that the process to set up your coverage was seamless and that our representative could provide the assistance you needed. We're happy to have you on board with Endurance and look forward to continuing to provide you with excellent service!

    - The Endurance Team

    Verified purchase
    CoverageSales & MarketingStaffRates

    Reviewed July 22, 2025

    I recently acquired a new used car and wanted to ensure it was well-protected. After considering many options, I found that Endurance Auto Warranty seemed to be the best fit for my needs.

    The sales representative I spoke with was very good and took the time to walk me through the whole policy. They were able to address most of my questions and concerns properly. I appreciated how they helped guide me in making the right decision for my coverage needs.

    While I was pleased with the overall coverage, there were a few add-on plans I was interested in that seemed to be unavailable. However, they assured me that if there are any changes, I would be notified and that some elements might be covered down the road.

    Ultimately, I felt the process was very smooth and efficient. Based on my experience, I would definitely recommend them to anyone considering an auto warranty.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Anthony. Thank you for recommending us in your review! We’re glad your experience with us was a great one.

    - Endurance

    Verified purchase
    Staff

    Reviewed July 22, 2025

    I saw commercials and Endurance Auto Warranty was the first one that I caught. The sign-up process was straightforward, and the representative I spoke with was really nice. She explained everything clearly, making it all easy to understand, especially regarding the benefits that come with the service. While considering various companies, I recalled my prior experience with Endurance for my old Nissan. Unfortunately, I couldn't use the warranty then because the engine blew, but I was comfortable returning to Endurance for my current SUV, a Dodge Journey. It feels like the right choice. If a friend or family member asked for my opinion, I'd definitely suggest signing up with Endurance.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi Glenn! Thank you for sharing your positive experience with Endurance! We're thrilled to hear that our representative provided you with clear and thorough information, making the sign-up process easy and reassuring. Your choice to return to Endurance based on past experiences means a lot to us, and it’s wonderful that you feel confident recommending our services to friends and family. We look forward to continuing to offer you the best service possible.

    - The Endurance Team

    Verified purchase
    CoverageSales & MarketingPunctuality & SpeedStaffBillingRental Car

    Reviewed July 22, 2025

    I saw an Endurance Auto Warranty ad on TV, and it seemed like a logical choice since I got a 6-year-old car that I'm gonna keep. The sign-up process was impressively straightforward, taking only about five to six minutes. The representative I interacted with was top-notch. On a scale from 1 to 10 for professionalism and knowledge, she was a clear 10. She answered all my questions politely and thoroughly. She explained that the warranty is structured month-to-month over four years, with payments required for the first 29 months, after which the following months are non-payable. Additional perks included car rental availability, although I wouldn't need it as my chosen repair shop already offers that service. The coverage commenced almost immediately from early July. I've already shared my positive experience with my sons, who have older cars. I suggested they consider Endurance if they plan on keeping their vehicles longer.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your kind review, Greg! We're thrilled to hear about your positive experience and satisfaction with the straightforward sign-up process. It's great to know that our representative provided impressive professionalism and comprehensive assistance. We appreciate you recommending Endurance to your sons and hope we continue to meet your expectations. If there is anything you need or any questions arise, please do not hesitate to reach out!

    - The Endurance Team

    Verified purchase
    CoverageTechPriceStaffRates

    Reviewed July 22, 2025

    Exploring various options through a simple Google search, Endurance appeared as the top provider across many opinions, which piqued my interest. Before deciding, I researched several companies, but Endurance stood out, leading me to proceed with their service.

    When I signed up, the experience was quite detailed. The representative handling my case was exceptionally knowledgeable and professional, making the process straightforward. I learned that the policy would begin after 1,000 miles or 30 days, and everything was clearly communicated.

    One of the main reasons I chose Endurance was a previous unsatisfactory experience with another warranty provider. I encountered issues with my vehicle shortly after the warranty was purchased, including minor electrical problems, but the other company's service network was lacking. Their limited mechanic options were not in my area, and the only contracted one left me with expensive out-of-network deductibles. Whereas Endurance offers outstanding flexibility, allowing service at any shop with only a $100 deductible.

    Initially, purchasing the warranty wasn’t urgent, but the representative’s knowledge and the contrast in how they operated compared to my previous provider gave me confidence in this choice. Overall, I feel much more assured with Endurance Auto Warranty.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Ann. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    Contract & TermsCoveragePriceStaff

    Reviewed July 22, 2025

    My pickup has a few miles on it. If something goes bad, I can't afford to trade it right now. I usually try to trade it every couple of years. But my wife ended up with leukemia and that has taken all of our funds. So, I'd better put something on my truck. My brother had a company like Endurance Auto Warranty on his pickup, and it seemed to work out well. So, I thought, "I'd be stupid for whatever it cost me a month if I get a major breakdown to repair it." I first learned about Endurance through the television. When I reached out to them, the representative was extremely helpful, kind, and professional, making the whole process smooth and satisfying. The coverage I received seems comprehensive, truly encompassing what I had anticipated.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi Charles. Thank you for sharing your experiences with us. We appreciate hearing about your journey and are heartened to learn that the initiation with our representative was smooth and professional at a time when you’re seeking support for an essential purchase. Your circumstances truly underscore the importance of securing valuable coverage for peace of mind. As always, should you have any requests or need further information, our customer service team is here to help. Wishing the best for you and your wife's recovery journey. Thank you for selecting Endurance for your coverage needs!

    -Endurance

    Verified purchase
    CoverageStaffBilling

    Reviewed July 22, 2025

    I had a prior experience with Endurance Auto Warranty on a different vehicle. Back then, I had a positive impression and felt satisfied with their service. This time around, the sign-up process was smooth and professional. The representative I spoke with was knowledgeable and managed to answer all my questions with professionalism.

    The coverage begins 30 days post-enrollment, and I'm covered until 2029, which gives me peace of mind. The payment process is quite manageable; even on a fixed income, I was able to incorporate it into my budget without difficulty. I find having an extended warranty essential because it relieves the financial burden of unexpected car repairs when you don't have manufacturer coverage.

    If anyone asks, I'd confidently recommend Endurance. For those considering extending their car warranty, this is a reliable option.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Linda. Thank you for recommending us in your review! We’re glad your experience with us was a great one.

    - Endurance

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed July 22, 2025

    I kept getting emails from different companies, and I saw Consumer Reports saying something about Endurance Auto Warranty being the best one, so I contacted them. I found the sign-up process with Endurance to be quite good. The representative was knowledgeable and professional, although the cost was higher than I initially expected. Nevertheless, I was keen to ensure my car was well-covered, so I proceeded without hesitation.

    The program activated about a month after purchase, starting on July 8th. I believe the coverage is for three years, for about 10,000 dollars a year. One area that could use improvement is the pace of the conversation with representatives. If they slowed down a bit, it would have given me more opportunities to ask questions. In my experience, having extended coverage is crucial—it's just not wise to go without it.

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    Response from Endurance Warranty

    Hi Ivan! We're thrilled to hear about your positive experience with the sign-up process at Endurance! Your feedback regarding the knowledgeable and professional representative is much appreciated. We do aim to provide transparent information during discussions, so we'll look into related training for smoother communication speeds. If you have any other questions or concerns, feel free to reach out to our customer service team. Your satisfaction and the security of your vehicle is our priority!

    - The Endurance Team

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    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed July 22, 2025

    I saw an Endurance Auto Warranty advertisement on TV. I only considered this company before making my decision. The signup process was straightforward and easy, and I was impressed by the professionalism and knowledge of the staff. I recall there being a $100 deductible and some sort of waiting period mentioned, but I have all the details in my papers, just in case.

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    Response from Endurance Warranty

    Hi Patricia! Thank you for taking the time to share your positive experience with Endurance. We're delighted that the straightforward sign-up process and our professional team impressed you. It's wonderful to know that our staff's knowledge and professionalism have met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate having you as a valued customer and assure you that we're always here to support you!

    - The Endurance Team

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    Customer ServiceCoverageSales & MarketingPriceStaffRates

    Reviewed July 22, 2025

    Endurance Auto Warranty was on a TV commercial. I've been with them for several years now. The policy I was sold was the Gold package, which was presented to me as a bumper-to-bumper warranty. The price was supposed to be $112 a month, and they assured me it covered everything. Unfortunately, my experience did not align with what was promised. When I called them, I said, “It was a bumper-to-bumper warranty, ma'am. Why it didn't cover oil change?” But when the rep sold me the policy, she said, “It's a Gold package, bumper to bumper. It covers everything. If anything goes wrong with your vehicle, we're covered.” But it's not true.

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    Response from Endurance Warranty

    Thank you for sharing your experience with us, Osby. We apologize if there was a miscommunication regarding the coverage terms of your Gold package warranty. While we aim to provide our clients with clear and reliable coverage, we understand how important it is that our agreements align with your expectations. Please contact our customer care team; they're ready to assist you with any part of your policy whenever you require clarity or further assistance. Thank you for choosing Endurance. We are here for you whenever you need!

    Thanks,

    The Endurance Team

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    Customer ServiceClaims HandlingCoverageSales & MarketingPricePunctuality & SpeedStaffBilling

    Reviewed July 22, 2025

    I heard about Endurance Auto Warranty on TV. I got over 100,000 miles. But all these places keep calling me and saying, "You need to get your warranty. You need to get your warranty." After I went over 100,000 miles, I said, "I might better" because things start to happen. The representative who assisted me with signing up was incredibly kind and straightforward. She clearly explained what coverage I qualified for, the costs involved, and even informed me about the option to cancel within 30 days if I changed my mind. The monthly payments are automatically set up, which makes it very convenient for me. While I haven’t had to file a claim yet to really see how the process works, signing up was quick and hassle-free. If things are as smooth as they seem, I imagine it will be worth having.

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    Response from Endurance Warranty

    Hi Willie! We're thrilled to hear that your experience signing up with Endurance was both easy and reassuring. We're glad our representative could clearly walk you through the plan, costs, and flexible cancellation options, ensuring everything felt straightforward for you. Your satisfaction is our priority! Thank you for considering Endurance, and we're looking forward to serving you should the need arise.

    - The Endurance Team

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    Customer Service

    Reviewed July 22, 2025

    Endurance Auto Warranty was on TV. When it comes to customer service, I can confidently say it was very good; I had a positive experience during the entire sign-up process.

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    Response from Endurance Warranty

    Hi Jeremiah! Thank you for sharing your positive experience with Endurance. We're thrilled to hear that our customer service team met your expectations during the sign-up process. If you need any further assistance, please feel free to reach out. Your satisfaction is our priority!

    - The Endurance Team

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    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedStaff

    Reviewed July 22, 2025

    I picked Endurance Auto Warranty due to their reliable reputation and my previous positive experience with them when I had an older car. I initially heard about them through a TV ad, and when I decided to renew my warranty with another car, the sign-up process was seamless. It only required a single phone call, and the representative I spoke with was helpful, making the whole experience stress-free.

    One feature I truly appreciate is their consistent availability if something goes awry. I haven't had to make many claims, thankfully, but on one occasion, I needed a key replacement. The process was straightforward—just a phone call to Endurance, and they provided a locksmith in my area. The entire replacement was smooth and efficient, which is exactly what I needed.

    Previously, I had contracted another warranty company, but their poor customer service prompted me to cancel. In contrast, Endurance stood out with how they handled my needs professionally. This assurance gives me peace of mind and is why I remain with them.

    Overall, I'd confidently recommend Endurance Auto Warranty. They're dependable, efficient, and have consistently met my expectations.

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    Response from Endurance Warranty

    Hi, Ray. Thank you for recommending us in your review! We’re glad your experience with us was a great one.

    - Endurance

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    Customer ServiceCoverageSales & MarketingPunctuality & SpeedStaffRates

    Reviewed July 22, 2025

    I've had my car for a while now. So far, I don't have any problems. However, I wanted the assurance that I would be covered in case anything unexpected arose. I first heard about Endurance through a TV ad at my workplace, which piqued my interest in auto warranties. Because I called on a holiday, they offered me a lot of discounts as well. So, it was very helpful. Even though I was at work and I wasn't able to give the exact mileage of my vehicle, they allowed me to call them back later on and give them exact mileage of my vehicle. The next person was very helpful. The experience was great.

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    Response from Endurance Warranty

    Thank you for sharing your experience with us, Sherrod! We're thrilled to hear about the great service you received from our representatives and that the holiday discounts were beneficial to you. Don't hesitate to reach out if you have any further questions or need assistance in the future!

    - The Endurance Team

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    CoveragePriceMaintenanceStaffSales Tactics

    Reviewed July 22, 2025

    I heard about Endurance Auto Warranty on television. I saw it around and that's what I was looking for for the car warranty. I noticed that Endurance was well-regarded across various platforms like Consumer Affairs and the Better Business Bureau, which assured me of their credibility. The sign-up process with their representative was pleasant. I appreciated that there was no hard selling involved—he simply provided me with all the necessary information in an efficient manner. As for the coverage, while I initially found the cost to be somewhat high, after breaking it down, it seemed quite reasonable given the extensive coverage I received. Overall, I was very satisfied with my experience in purchasing an Endurance auto warranty.

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    Response from Endurance Warranty

    Thank you for sharing your positive experience, Paul! We're happy to hear that you found our sign-up process smooth and appreciated the no-pressure approach of our representative. It's great to know you recognized the value in our coverage, despite the initial cost. Your satisfaction is our priority, and we're thrilled to have met your expectations.

    - The Endurance Team

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    Customer ServiceClaims HandlingCoveragePriceStaffRates

    Reviewed July 22, 2025

    So far, I haven't filed a claim to Endurance Auto Warranty, but I found the pricing quite reasonable at about $128 a month.

    The process of signing up with the representative was smooth. He understood my limits on spending and managed to get me a reasonable deal. I was provided written confirmation, which reassured me that the monthly deduction wouldn't exceed what I agreed upon.

    As for the coverage, I was only offered one type, which is called the "supreme" coverage. Based on the details I received, it appears to cover almost everything, though I guess I'll truly find out whenever I have to make a claim.

    If someone were to ask me about my sign-up experience, I'd describe it as pleasurable. The representative wasn't pushing or rushing me, and he gave me time to consider before finalizing the decision. While I haven't used Endurance's website much, I did manage to print out the ID card with the roadside service details to keep in my car.

    Overall, I'm quite satisfied with my experience with Endurance so far.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Booker. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

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    CoverageTechSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceBillingRates

    Reviewed July 22, 2025

    I bought my Endurance warranty about 18 months ago amd have never been late or missed my monthly $149.00 payments. My car broke down and I sent it into the shop almost 3 months ago, where it is still sitting BTW because Endurance just sent an inspector out to make sure it needed the work the shop claimed it needed. Now again it has been almost 3 months and 2 monthly payments later, I was told yesterday that they will only pay up to what my car's trade in value is which they claim is only $700.

    Now let's do the math, I have been paying $149.00 a month for about 18 months which is over $2000 but they will only cover up to $700 for repairs, which was not explained to me or even mentioned when I bought my policy. So how does it make sense to pay into something indefinitely believing that your vehicle will be covered if something major happens only to find out that the warranty will barely cover the price of a brake job and you have basically given that money away for nothing? Unless your car is brand new don't waste your money on this service, you are better off putting that payment into an emergency car fund every month because Endurance will not even cover the repair cost up to what you have paid into it. That's over $2000 that could have gone towards the new engine my vehicle needs but they will only pay up to $700 of those repair costs.

    Make sure you read the fine print and ask important questions before agreeing to use this service. Most of the contracts are 5 yrs, so if you were to pay into that for 5 years at $149.00 a month that's $8940.00 that you basically gave away for nothing because again they will not pay for repairs over what your vehicle's trade in value is. I also have to pay to have my vehicle towed back to my home after paying $100 to have it towed to the shop to begin with and have to start saving towards getting a new engine now because I was basically screwed out of the money I've paid into this scam of a service. In my personal opinion Endurance is a scam and a waste of money and I will be canceling my contract with this ridiculous company.

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    Response from Endurance Warranty

    Fawn, thank you for your feedback. We strive to make every customer experience positive, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us directly at feedback@endurancedirect.com, and we will be in touch soon.

    Thank you,

    The Endurance Team

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    Customer ServiceCoverageSales & MarketingStaffRates

    Reviewed July 22, 2025

    I just purchased a new car and I wanted to extend my new car warranty for as long as I could. I've seen Endurance advertised on TV quite a bit and it caught my attention. The main reason for seeking out this warranty was for the peace of mind it promised—ensuring continuous protection as my new car's standard warranty would eventually expire.

    My experience with the sales representative was quite positive. Over the phone, the representative came across as extremely pleasant and knowledgeable, thoroughly explaining all aspects of the warranty. I felt that the coverage they offered matched my expectations, aligning exactly with what I hoped to receive. Importantly, the communication during our call was seamless.

    If pressed for a rating, I'd comfortably grant them five stars for the exceptionally smooth and enlightening process. Overall, I'm very satisfied with how things went.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Jeffrey. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help!

    - Endurance

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    CoverageSales & MarketingPunctuality & SpeedStaffRates

    Reviewed July 22, 2025

    I wanted to have peace of mind about my car's potential repairs so it was time to look into warranty companies and initially, I came across Endurance through TV ads, which sparked my interest. I later researched them online to understand their offerings better. The sales representative I dealt with was great and the coverage with Endurance met my expectations.

    If I had to share my experience with a friend or family member considering an auto warranty, I'd surely recommend Endurance. My sign-up experience was easy, and if anyone is thinking about reliable car warranty service, I'd advise them to consider Endurance. Overall, I'm pleased with my decision.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jennifer. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one.

    - Endurance

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    CoveragePricePunctuality & SpeedStaffRates

    Reviewed July 22, 2025

    The commercial for Endurance kept popping up on Fox TV and I needed more extensive coverage because my car is older, which made me interested in the warranty. I had CarShield for about three years, and while the coverage was good, it became a bit too pricey for my fixed income.

    The sign-up process with Endurance was pretty straightforward. Although the coverage from Endurance is nearly $100 more expensive than what I'm currently paying, I understand it's important because of the additional coverage.

    While they didn't specify when my program would begin or the exact duration of approval without discussing it further, I understand there's usually a waiting period of either 30 days or 1,000 miles. I would tell a friend or family member that the key is really understanding what's covered, given the age of their car. The price could be better, but I'm working with what's reasonable for my situation at the moment.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Kathleen! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us.

    -Endurance

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    Customer ServiceCoveragePriceStaff

    Reviewed July 22, 2025

    I had some experience with Endurance before and I wanted to see what kind of deal I could get. I was pleasantly surprised to find it was more affordable than what I'd been paying previously, which made the decision easier.

    The representative I spoke with over the phone was quite helpful and professional. The coverage offered was exactly what I was looking for, matching my expectations perfectly. Overall, the process went smoothly.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Joseph! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us.

    -Endurance

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    Customer ServiceCoverageTechStaff

    Reviewed July 22, 2025

    Dealing with another warranty provider, CarShield, had been quite the hassle for my mom’s vehicle in times past. I did my research online and discovered Endurance, which seemed to offer services similar to CarShield. This led me to call them and ask numerous questions. Their answers were satisfactory, giving me confidence to proceed. I knew when I first got my vehicle, a warranty was not immediately necessary due to the new car warranty it already had. But once that original warranty wore out, I turned to Endurance.

    During the sign-up process, I felt well-informed. The representative took me through everything, although, by this time, I already had my eyes set on Endurance, so there wasn’t much convincing needed. The customer service agent was knowledgeable and easily went through the bonuses available to me.

    The program kicked off on August 1st and provides coverage up to 48,000 miles or two years—I’m unsure of the exact duration. One of the significant attractions for me was the perks that come with their plan.

    I appreciate Endurance’s setup process and the clarity they provided, making it a straightforward experience. Overall, Endurance nailed it for me with both their offerings and customer support.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Juree. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

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    Customer ServiceClaims HandlingCoveragePriceStaffRates

    Reviewed July 22, 2025

    My car was brand-new so the protective plan didn't seem immediately necessary. However, when my car's mileage limit neared its end, I received multiple calls encouraging me to sign up for protection, emphasizing that my near-new car shouldn't be left unprotected. This convinced me to go ahead and get the plan from Endurance.

    For the past two years, my experience has been satisfactory. Even though I haven't needed to file a claim yet, I must say the representatives have been quite helpful. They explained all options thoroughly, highlighting what would be most beneficial and how the pricing would work. I found this communication quite insightful.

    Although Endurance might be a bit on the pricier side, I believe they offer quality service. If someone asked me about my experience, I'd say that while it's somewhat expensive, it's worthwhile for the peace of mind they provide.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Joann. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy.

    - Endurance

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    Customer ServiceCoverageTechSales & MarketingPriceStaffBillingRates

    Reviewed July 22, 2025

    I saw a commercial for Endurance and started getting multiple emails from them which piqued my interest. The sign-up process was straightforward, though I initially encountered a bit of a sales push when I first called to gather information. The representative was eager to close a deal, but I needed to discuss it with my wife before making any decisions. By my second call, I had all the necessary cost details, which made the process smoother.

    The terms of the warranty were quite appealing. I signed up for a 48-month program with an option to enjoy the last 18 months free if I completed payments for the first 2.5 years. Additionally, they mentioned that I could cancel anytime, providing flexibility if I decided to sell the car.

    Investing in an extended warranty for my vehicle was essential, particularly because I was purchasing a Mercedes from an individual rather than a dealer. Repairs for luxury cars can be expensive, and I wanted to avoid unexpected costs. With the warranty, I secured some peace of mind against potentially hefty repair bills.

    Based on my sign-up experience, I would give Endurance Auto Warranty a 10 out of 10. The representatives were knowledgeable, and the pricing was consistent without any discrepancies. If I were to recommend the service to friends or family, I'd emphasize the peace of mind it offers amid today's repair costs. The price seems reasonable, especially for the protection against unforeseen expenses.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Mohamed. Thank you for recommending us in your review! We’re glad your experience with us was a great one.

    - Endurance

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    Contract & TermsCoverageTechSales & MarketingPriceMaintenance

    Reviewed July 22, 2025

    I saw an online ad that made me feel confident in entrusting Endurance with the backup support I’d need in case my automobile broke down. Unfortunately, my experience has been deeply disappointing. Initially, my contract stated a $100 deductible. However, when my car required urgent maintenance due to an oil leakage, not only did Endurance not cover the cost as claimed, but I also ended up having to pay a $2500 deductible upfront, contrary to the agreement. Even with documentation to support my claims, it didn’t alter the fact that I was shortchanged.

    When I needed further maintenance, Endurance provided a list of service providers, including Jiffy Lube, which wasn’t equipped to handle my car's requirements, like replacing oil ranges. None of the listed providers was willing to deal with Endurance due to pending litigation against them, leaving me completely stranded without available services for which I paid. This whole ordeal led me to join a class action suit against Endurance. Having the coverage proved to be only a piece of paper without any real-world application.

    If I were to advise family or friends, I would strongly warn them to avoid Endurance, with my experience bordering on feeling scammed. It’s been completely unfulfilling and didn't meet expectations set by their assurances.

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    Response from Endurance Warranty

    We’re sorry to hear you’ve had a negative experience, Darrell. We take all feedback seriously and strive to improve. If you’d like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.

    Thank you,

    The Endurance Team

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    Sales & MarketingPriceStaffRatesTransparency

    Reviewed July 22, 2025

    I researched various auto warranty options online, including CarShield and CarMax, and I chose to engage with Endurance Auto Warranty. My decision was largely influenced by negative feedback about CarShield, which is said to have poor service and a multitude of complaints from customers. By comparison, Endurance seemed to present a solid program, promising direct service without unnecessary intermediaries, and allowing customers multiple plan options, which appealed to me.

    During my interaction with them, I appreciated that their representative was informative without being pushy, offering a clear and straightforward explanation of their plans. They valued transparency, giving me 30 days to think things over without pressuring me into an immediate decision, which contributed positively to my experience.

    Given that my car is getting older, the prospect of having protection against potentially expensive repairs was important to me, so I decided to seriously consider Endurance. However, I am still deciding whether to commit fully as I'm planning to discuss a few more concerns with them.

    Overall, the sign-up process was smooth and rated a four from my perspective.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, James. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

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    Customer ServiceCoverageTechSales & MarketingPricePunctuality & SpeedRates

    Reviewed July 22, 2025

    I bought an extended warranty from the guy that sold me the car and about a month later, I got a letter from Endurance saying something about my rates were going up. Despite the confusion and a warning from my original car salesman that it might be a scam, I had already committed to the policy.

    Dealing with Endurance's customer service was also a bit challenging; it felt notably high-pressure. Looking back, the signup process wasn't exactly smooth, and I am left pondering the real connection between the initial policy I got through the dealership and the one from Endurance. It's hard to shake the feeling that the whole scenario was a bait and switch to get me onto more expensive terms.

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    Response from Endurance Warranty

    Frederic, thank you for sharing your experience with us. We're sorry to hear about the challenges you faced regarding the pricing changes and high-pressure feeling during your interactions. We understand how important it is to feel informed and secure about your coverage. While the integration of dealership policies and others might cause some confusion, we assure you there is no intention at a bait and switch.

    Your concerns are important to us, and we are committed to addressing them. To clarify any misunderstandings and allow us to improve your experience, please reach out directly to our customer support team: feedback@endurancedirect.com. We'll strive to resolve your issue rapidly and ensure we team up with you in finding a satisfactory way forward.

    - The Endurance Team

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    Customer ServiceCoverageTechPunctuality & SpeedStaffBilling

    Reviewed July 22, 2025

    I was originally considering several options, like CarShield, which has that memorable Iced-T commercial, and Ox Car Care. Ultimately, though, Endurance stood out. The sign-up process was smooth and straightforward. The customer service representative I interacted with was not only pleasant but also informative, answering all my questions and bringing up details I hadn't considered. The entire experience felt very reassuring.

    Regarding the plan I chose, if I recall, it starts about 30 days after signing up, although I don't have all the details handy since I'm currently on my way to work. My plan should be valid until my vehicle reaches around 90,000 to 96,000 miles, which is comforting.

    Reflecting on the financial aspect, Endurance is reasonably priced—I believe it's around $190 a month. It’s not burdensome, considering what’s offered. I was inclined to pursue extended coverage mainly because I previously had a frustrating experience with another warranty provider that bailed when I needed them for my Chevy, leaving me with a bill. Endurance, however, seemed more reliable, especially since they were prompt when I needed clarity.

    As far as sharing this experience, not long ago, one of my friends with a Porsche explored Endurance after my recommendations, and I’m glad they took my advice.

    Overall, I'm pleased with the decision and feel secure with the coverage they provide.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for taking the time to share your experience with us, Willie! We're thrilled to hear that the seamless and informative sign-up process left you reassured and satisfied with your decision. It's great to know that our pricing meets your expectations and provides peace of mind. We appreciate your recommendation to others, highlighting the reliability you've found with us. If you ever need assistance or have further questions, we're always here to help. Welcome to the Endurance family!

    - The Endurance Team

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    CoverageStaffFollow-Through

    Reviewed July 22, 2025

    I received a letter stating that my previous coverage had expired and I decided to sign up with Endurance. The process was smooth, and the representatives were great, answering all my questions and ensuring I understood how the program works, including the details of the coverage period. My reason for getting the extended coverage was to ensure that in case of any vehicle issues, I would be covered for service-related parts.

    The experience with Endurance so far has given me peace of mind that if problems arise, their coverage will assist me. I would tell friends and family that while I haven't needed to use the warranty yet, having it feels like a good protective measure. I hope that if I ever do need assistance, Endurance will be there as promised.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Ruth! Thank you for sharing your positive experience with Endurance! We're delighted to hear that our team was able to assist you thoroughly during the sign-up process, ensuring that you understood your coverage very well. It's wonderful to know that we are providing you peace of mind, and that you feel confident in your coverage should any vehicle issues arise. We greatly appreciate your intentions to recommend Endurance to friends and family. Whenever you need assistance, know that we're here to help!

    - The Endurance Team

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    Customer ServiceCoveragePriceStaffRatesTransparency

    Reviewed July 22, 2025

    The Endurance team was very efficient in explaining their services. Though there was an initial snag due to my low monthly driving mileage and a required 1,000-mile usage before coverage activated, a customer service rep ultimately facilitated a solution that fit my driving habits by adjusting mileage requirements. My plan kicked in after adding only 200 miles to my car, and the affordability at $159 a month was manageable for me.

    The rep detailed what the warranty covered — almost everything regarding repairs. Once the necessary mileage was added, I could go to any certified repair shop, and Endurance would cover the costs. This assurance was crucial for my peace of mind, especially on a fixed income.

    The sign-up process was rated at the highest mark in my opinion, with everyone from their team showing patience and providing thorough explanations.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Patricia. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - Endurance

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    Customer ServiceCoverageTechStaff

    Reviewed July 22, 2025

    The sign-up process at Endurance was straightforward, especially over the phone. The rep was knowledgeable enough about the service and they answered my questions clearly. Specifically, they provided detailed information about when the warranty would become effective, as it requires coverage after driving 1,000 miles, for example.

    I wasn't seeking comprehensive coverage like bumper-to-bumper, just basic coverage to see what was available. What I received included nearly everything I could ask for, such as roadside assistance and towing. Overall, the initial sign-up experience was very positive.

    I appreciate how easy it was to communicate with them and look forward to seeing how reliable the service will be if I ever have to make a claim.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Wayne. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - Endurance

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    CoveragePriceStaffRates

    Reviewed July 22, 2025

    I did a search when I had my 2019 Nissan Rogue and I looked at Consumer Reports to see who the best extended car warranty places were. I learned about Endurance and now that I have a 2012 Dodge Ram 1500, I have it covered thru them. The representative I worked with during the sign up was fantastic and really secured my decision to go with Endurance over other companies like Ox. The price seemed a bit high to me, but given my car's mileage—almost maxing out their limit—the deal was fair. I was pleased they offered me coverage for an additional 60,000 miles and I would have preferred if it was cheaper, but considering the coverage they offered, it seemed reasonable.

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    Response from Endurance Warranty

    Thank you for the 5-star review, Paula! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us.

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    CoverageTechPriceStaff

    Reviewed July 22, 2025

    My car is very expensive to keep up and I had coverage with CarShield, but they were a bit expensive. My car dealer introduced me to Endurance and the sign-up process with them was straightforward, making the transition easy for me. They informed me that while the coverage begins immediately, certain conditions like 1,000 miles or 30 days apply before the full benefits are active. The Endurance representative who assisted was good, too.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Lateshia. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - Endurance

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    Staff

    Reviewed July 22, 2025

    Before making my decision, I looked at one other company but eventually chose Endurance. The sign-up process with their representatives was smooth, and I found their professionalism to be admirable. I would certainly give this experience the highest mark. I'd recommend Endurance to friends and family as I believe it's a very good choice.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Herman. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Profile pic of the author.
    Customer ServiceCoverageTechPunctuality & Speed

    Reviewed July 22, 2025

    Noise popped up under the vehicle, tried calling Endurance. Spent 2 hours waiting for them to answer the phone, mechanic said bring it down before end of the day, I drove it down figuring it was a wheel bearing, come to find out it was the transmission and since I drove it 5 miles they say it won't be cover it since I drove after the failure cause they wouldn't answer the phone,.

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    Response from Endurance Warranty

    Hi, Courtney. We’re sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at feedback@endurancedirect.com, and we will be in touch.

    Thank you,

    The Endurance Team

    Profile pic of the author.
    CoverageTechSales & MarketingMaintenanceStaff

    Reviewed July 21, 2025

    I had Endurance as my warranty company. I took my Mercedes in due not working, it was covered under the warranty but when the rep came to inspect the car at the dealership they denied the coverage due to tire size which are the Mercedes rims from purchase. They are a scam looking to deny claims for minor to no reason.

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    Response from Endurance Warranty

    Hi Ty, we’re sorry to hear about your experience. We’d like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you,

    The Endurance Team

    Customer ServiceCoverageTechPriceCommunication

    Reviewed July 21, 2025

    The worst experience I have had in years. Do not use this provider, they are overpriced and do not cover anything outside of the exact verbiage. No partnering, no visibility, no communications, no website to review claims, no appeals process. Terrible experience I would want other to avoid.

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    Response from Endurance Warranty

    Christopher, we’re sorry to hear about your experience. We take your concerns seriously, and we’d like to look into the matter. Please send us an email at feedback@endurancedirect.com with your coverage plan information so we can assist you further.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoverage

    Reviewed July 21, 2025

    The factory warranty on my truck ran out, so I signed up for Endurance. My primary reason for taking up the auto warranty was for peace of mind – just in case my truck needed repairs.

    The sign-up process with Endurance was straightforward and satisfactory. They played a proactive role, as they reached out to me to offer their services, which simplified my engagement with them.

    As of now, I haven't had the opportunity to use the warranty for any repairs, but in terms of the initial experience and their customer service, I've been impressed and satisfied. Endurance has shown to be a good company in terms of communication and setup.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, John! Your feedback means a lot to us, and we're here whenever you need support.

    -Endurance

    Verified purchase
    Customer ServicePriceRefunds & PayoutsMaintenanceStaffHonesty & Transparency

    Reviewed July 21, 2025

    I had family and friends that told me getting an auto warranty was a good idea. They all do it. So, I said, "I'll try it out for a while." I chose Endurance Auto Warranty and my experience has been somewhat mixed. The young lady I dealt with tried to compel me to sign up for an auto warranty for both of my cars and I ended up doing it, but I wanted to cancel the one for my older car. I called back, and I couldn't get through to anyone. I didn't realize Endurance didn't have customer service on the weekends. By the time I called back, they said I was already charged for the sign-up fee, which was nonrefundable. That wasn't a pleasant experience.

    I spoke to another lady and gave my information, and she activated the service. I was thinking about leaving Endurance, but the second representative I spoke with was notably helpful and patient, thoroughly explaining everything I needed to know. She's the bright spot in my experience.

    When reflecting upon the cost, I have to be honest; I do find it quite steep, but perhaps that's just how I feel about such expenses generally. Thus far, my experience with Endurance Auto Warranty remains as neutral, with some areas leaving room for improvement, especially with the refund process. I'm also still hesitant about the auto warranty because I'm paying for it month after month. If I have a repair and I just saved that money, I can pay for the repair.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience with us. We recognize the mixed journey you’ve had, and we're glad that our second representative provided clear guidance about our services and policies. If you have any continuing doubts about the services, we're here to help reflect your expectations better. Should you wish to discuss any part of your experience further, please reach out to us. Thank you for choosing Endurance and if you ever need anything, we're always here to help.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed July 21, 2025

    I wanted to ensure my truck was adequately covered by a dependable company and Endurance gave me a good deal. I signed up and everything went good. I have yet to dive into the welcome package they sent over since I'm quite busy, but all initial interactions seem promising.

    The customer service has been outstanding, and in terms of the price and coverage, I felt it was a fair deal for the service and offerings included. Overall, I feel positive about my choice to go with Endurance Auto Warranty.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Daniel. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help!

    - Endurance

    Verified purchase
    Customer ServiceCoveragePriceRates

    Reviewed July 21, 2025

    My car is perfect but it's out of warranty, and the thought of unexpected repairs was concerning. I haven't needed any significant repairs in a long time, so having that extra peace of mind was important.

    I called Endurance and the sign-up process was straightforward and easy. My experience has been very good so far. The customer service is top-notch, and although I haven't had the warranty long enough to thoroughly test it, I'm satisfied with what it covers. The pricing also seems fair, especially since I haven't compared it to other options. Overall, I'm pleased with my choice and willing to recommend Endurance Auto Warranty to others based on these initial impressions.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Tina. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help!

    - Endurance

    Customer ServiceCoverageTechPricePunctuality & SpeedStaff

    Reviewed July 20, 2025

    I bought a contract from Endurance Auto Warranty. I trusted Consumer Affairs to give me the info I needed to buy the best Warranty on the market. Endurance would not even talk to me. Claims said that they only talk to repair shop. It took over a week to get a claim rep to the shop, then another week for them to located a used transmission and get it shipped to the shop. Asked about rent car, told it could be approved only after total claim is approved. I had a $100 deductible, I ended paying the shop a extra $800+. Company does not have Support services, average wait time on phone was 30-45 minutes, and then being told we don't to customers, only repair shop. Needless to say, I canceled the contract, with 2 yrs left on 3yr term. Waiting to see what money I get back. Any Bets.

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    Endurance Warranty
    Response from Endurance Warranty

    James, thank you for your feedback. We strive to make every customer experience positive, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us directly at feedback@endurancedirect.com, and we will be in touch soon.

    Thank you,

    The Endurance Team

    Customer ServiceTechBilling

    Reviewed July 20, 2025

    They don't pay the claims. They won't even acknowledge my correspondence or the bills that I have sent, including the towing receipts I sent them. They'll take money and never respond to you afterwards. There have to be better companies out there.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Andrew, we’re sorry to hear about your experience. We’d like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you,

    The Endurance Team

    Claims HandlingCoverageTechRefunds & PayoutsBillingHonesty & Transparency

    Reviewed July 19, 2025

    I had my contract with Endurance. I purchased the best policy they offered. I pay for 3 years and I get 2 years free. After making my final payment of my third year without any claims I had two years of free service however I needed work done on my vehicle so I filed a claim. First claim it was denied due to a loophole in the contract. Very very upset with this company. Very misleading and shame on them for playing with the loopholes like this. This is a terrible company to deal with especially when I take advantage of you.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Pete, we’re sorry to hear about your experience. We’d like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you,

    The Endurance Team

    Verified purchase
    Coverage

    Reviewed July 19, 2025

    My previous warranty was expiring, and I felt it necessary to secure continued coverage. The signup process was seamless and enjoyable, which was a pleasant surprise. If a friend were to inquire about my experience, I would recommend Endurance for their auto warranty needs. Everything went smoothly, and there were no standout problems or highlights that needed addressing. In summary, I was really pleased with the service.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Jayme! Your feedback means a lot to us, and we're here whenever you need support.

    -Endurance

    Price

    Reviewed July 19, 2025

    I was with a very well known, star-studded warranty company that seemed to be a Godsend until I did my research and discovered that they were a middleman to Endurance. My costs went down considerably and I have referred them to friends and family already. Looking forward to seeing how they perform on my future claims, without any fear. I am glad I found them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Dr. Tisa! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us.

    -Endurance

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 19, 2025

    After facing a starter issue with the car I bought in November, I realized I hadn't purchased a warranty and ended up paying out of pocket. This prompted me to buy a warranty with Endurance Auto Warranty and the rep I had for the sign-up process was wonderful. He was really helpful, and the whole experience was easy and informative.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Manda! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us.

    -Endurance

    Verified purchase
    CoverageTechPricePunctuality & SpeedOnline & AppStaff

    Reviewed July 19, 2025

    The warranty on my vehicle expired, leaving me in need of continued protection. I signed up with Endurance and the process was pleasant, with very professional and knowledgeable representatives. My experience was marked by quick, efficient assistance, leading to a seamless process that made me feel at ease. Throughout my interaction, Endurance proved to be easy to work with. Their website, which I visited to gather more information, was similarly straightforward and user-friendly. The cost of the warranty was very reasonable compared to options at a dealership, providing me with more time and extended coverage than I expected. The overall experience has been outstanding. The team was always available to answer questions and ensured that I received the right product tailored to my vehicle needs.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Randall! Your positive feedback is greatly appreciated! We're thrilled to learn you had such a pleasant experience with Endurance and found everything seamless—from our team’s assistance to the user-friendly website and competitive pricing. We're committed to providing comprehensive and satisfactory coverage that meets our customers' individual needs. If there’s anything else we can assist you with in the future, please feel free to reach out any time. Thank you for choosing Endurance!

    - The Endurance Team

    Verified purchase
    PriceMaintenanceRates

    Reviewed July 19, 2025

    My car is getting older and I anticipate that things will start to break down soon. Being retired and on a fixed income, having that added protection seemed important. The signup process with Endurance was fairly straightforward and everything was explained clearly. While the price of the warranty seemed fair, like everyone else, I wish it was a bit lower.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Mike! Thank you for sharing your experience with us. We're glad to hear that the signup process with Endurance was straightforward and well-explained, providing some peace of mind for your pending car maintenance needs. However, we understand your concern about pricing. Our team works hard to offer competitive rates, and we continuously strive to balance affordability and comprehensive coverage. Should you have any additional questions or require assistance, please feel free to reach out our customer service team. We appreciate your feedback and the opportunity to support you!

    -The Endurance Team

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed July 19, 2025

    I considered an auto warranty to help manage costs in case my car, a Mercedes, broke down, as I'd spent quite a lot on it previously. Signing up with Endurance Auto Warranty was a straightforward process, and I actually went with them on my daughter's recommendation. She mentioned that with many options available, Endurance was a reliable choice.

    Though I haven't had to use the warranty yet, my initial experiences with their customer service have been positive. I found the price of the product to be reasonable and would rate the sales experience highly.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Martha! Thank you for choosing Endurance and for sharing such a positive review! We're thrilled to hear that you found the sign-up process straightforward, and it's great to know that your daughter recommended us for our reliability. Should you have questions or need assistance with your plan, our customer service team is just a call away. We’re here to support you when needed, and we appreciate your trust in us!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed July 19, 2025

    I got an auto warranty for my Hyundai Elantra through Endurance Auto Warranty. The sign-up process went smoothly, and so far, I've been satisfied with the service I've received.

    One standout aspect is the affordability of the monthly premiums, which is particularly important to me since I'm on a fixed income. This flexibility has made it easier for me to manage financially.

    The customer service has been excellent, earning a full 5, and the warranty coverage itself deserves a 4, reflecting the decent range of services provided. As for the pricing, I find it exceptional, ensuring value for what you pay.

    While signing up, I opted to call rather than use any online tools, which worked well for me. Overall, my experience with Endurance Auto Warranty has been promising.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Diane! Thank you for sharing your experience with Endurance. We're thrilled to hear that you're satisfied with the service and find our pricing accommodating, especially while managing finances on a fixed income. We're happy that our customer service and the value provided are meeting your expectations. Should you have any further questions or needs, please feel free to reach out at any time. We look forward to continuing to serve you!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceRefunds & PayoutsStaffRates

    Reviewed July 19, 2025

    My vehicle was over 100,000 miles and I didn't want to pay out of pocket again after a recent repair. The sign-up process with Endurance was straightforward and hassle-free, which I appreciated. I found that the deal from Endurance offered more value compared to CarShield. From my experience, I’d rate them highly across several aspects. The customer service was commendable, and the overall warranty product and coverage met my needs perfectly. The pricing seemed fair for what was provided. Lastly, Endurance has an overall smooth and courteous final process. I would definitely recommend them to others seeking car warranty options.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Michael. Thank you for your wonderful feedback! We're thrilled to hear that our sign-up process was straightforward and that you found great value with our coverage plans. It's fantastic to know that our customer service met your expectations and that the coverage aligned perfectly with your needs. We're also pleased to hear that you found our pricing fair. We greatly appreciate your recommendation to others seeking coverage options. If you have more questions or need assistance in the future, please feel free to reach out!

    - The Endurance Team

    Verified purchase
    PriceRates

    Reviewed July 19, 2025

    I wanted to get rid of a vehicle, but my wife loves it so well and wants to keep it. I needed a warranty on it as the factory warranty has expired. I signed up with Endurance and the experience was good. The price is not outrageous. They sent me the pamphlet with all the information in it and so far, I could recommend it. I just hope it's as good if I have to use the warranty part of it.

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    Response from Endurance Warranty

    Hi Willard! We’re pleased to hear that your sign-up experience was positive and that you found our package reasonably priced. We are confident you will find value in our extended warranty should you ever need to use it. If you have any questions or if there’s anything more about your plan that you'd like assistance with, don't hesitate to reach out. Best wishes to you and your wife with your vehicle!

    -The Endurance Team

    Customer ServiceCoverageStaff

    Reviewed July 19, 2025

    I called to see if a problem on my expedition was covered. The gentleman I talked to was very professional and helpful. He directed me to the proper people and everything was taken care of. Endurance, your people are top-notch. Keep up the good work.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Dan! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us.

    -Endurance

    Customer ServiceSales & MarketingPriceStaffRental Car

    Reviewed July 19, 2025

    My car broke down on July 5th, 2025, and Endurance has not provided us with a rental car yet. It's been 12 days now, and my husband has missed 12 days of work delivering for Door Dash putting us in a huge financial bind. They were also rude to me and hung up on me when I asked for a rental car like they promised in their advertisement.

    They had us go and provide evidence of oil changes prior to the incident before they started a claim, which we did, but they keep making excuses. When I try to call endurance, I'm either put on hold or hung up on. I found out today, on 07/18/2025, that Endurance has denied our claim and the cost of car repair is $13,600. I would never recommend this to anyone. Shame on Endurance for wreaking havoc on our lives by not helping us like you advertised. Our family is struggling hard now, thanks to you! 😡

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    Endurance Warranty
    Response from Endurance Warranty

    Stephanie, we're truly sorry to hear about the distress this situation has caused you and your family. Your description of being without a rental car and lack of support is not reflective of the service standards we aim to provide. We understand how critical transportation is, especially when it pertains to work commitments. We're disappointed to learn about the negative interactions you've experienced with our team. To address your concerns, please email us at feedback@endurancedirect.com so we can investigate this matter thoroughly for you. Again, we apologize for the frustration and inconvenience this situation has caused. Thank you for bringing this to our attention.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceOnline & AppStaffBillingRates

    Reviewed July 18, 2025

    I had been inundated with notices and offers from various companies, including the Honda dealership, which wanted to sell me warranties with steep prices. It got to a point where I felt none of those could justify the cost, particularly since my previous warranty experience wasn't satisfactory—I ended up paying heavily with little to show for it. A turning point came when I had to spend $1,500 for a new alternator for my car, which really got me thinking about my expenses. Without being particularly knowledgeable about cars beyond driving, I could hardly keep managing such hefty out-of-pocket expenses, especially with ongoing costs like rent. This necessity pushed me to finally look at Endurance Auto Warranty, something I'd been delaying for a while.

    The sign-up process was smooth overall, with only one hiccup regarding a recurring charge being put on my credit card without clarity. However, it was swiftly resolved when I called in to correct it. I can certainly advise friends based on my good experience. While there was a tiny mix-up at the start, the agential charm and determination of Endurance’s salesperson impacted positive outcomes.

    In terms of pricing, Endurance offers stronger value than other quotes I've received; it's affordable considering my previous outlays. Even their website took a bit to navigate initially, but it's functional enough. Simply put, Endurance’s offering seems aligned well with the current financial times where monthly installment options prove beneficial for so many, myself included.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Donna! We're thrilled to hear about your positive experience with Endurance. It's wonderful to know our dedicated team's prompt response regarding that recurring charge helped maintain your trust. Please know we're here for any assistance or questions you may have moving forward. Thanks for choosing Endurance; we look so forward to your continued satisfaction!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPriceStaffBillingRental Car

    Reviewed July 18, 2025

    I was impressed with the knowledgeable and polite Endurance representative who guided me through the signup process. He answered all my questions without any rush or relying on a script, which is quite refreshing compared to other places that pressure you into buying. My past experience with my F-150, which required an expensive transmission replacement, reinforced my decision to protect our current SUV with this warranty.

    The coverage they offer is excellent, with benefits like towing and car rental, which gives me peace of mind for our trips, especially to places like Colorado. Although I have yet to use the customer service, I feel confident in their support based on my initial interactions. Their representative also advised a payment plan that's much better than paying everything upfront, which aligned well with our financial plan.

    Additionally, I found their online research process straightforward and helpful, further solidifying my choice with Endurance. Overall, the ease of the signup process and the robust coverage plan earns them my recommendation.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Kathleen! Thank you so much for your positive and detailed review. We're thrilled to hear that your sign-up process with our team was both smooth and impressive. We pride ourselves on no-pressure interactions and are delighted that our team could provide clarity and confidence as you made your decision. We're also glad to provide a variety of coverage benefits like towing and rental—not to mention flexible payment options to align with personal financial strategies. It's our goal to support peace of mind for all your travels. Should you ever need assistance, feel free to reach out. Thank you for recommending Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed July 18, 2025

    The process of signing up with Endurance was smooth and there was no pressure from their side, which I appreciated. While I haven't used the warranty yet, and we're still waiting for it to fully activate in a few days, my experience so far has been promising.

    If a friend asked me about it, I'd say it's a straightforward, low-pressure experience with a variety of options to choose from. That's definitely a highlight. I opted for Endurance because their coverage appeared to be superior compared to our previous provider, who would typically notify about expiration nearing. During the switch, Endurance's customer service was excellent as well.

    Overall, I'm satisfied with our choice and feel confident recommending Endurance Auto Warranty based on their coverage, service, and straightforward communication.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Jerry! Thank you so much for taking the time to share your positive experience with Endurance! We're thrilled to hear that the sign-up process was smooth and you appreciated the no-pressure approach. Your confidence in our coverage and customer service truly mean a lot to us. Should you have any questions as your plan becomes active, feel free to reach out—our team is here to assist you. We look forward to continuing to provide you with exceptional service and peace of mind.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPriceRates

    Reviewed July 18, 2025

    Signing up with Endurance was pretty straightforward. I had the opportunity to shop around and found that their pricing and coverage were competitive and matched what I was looking for. The first warranty I acquired was good and the salesman did a good job. But then I came back and looked at the coverage and decided that I wanted it to be a little more comprehensive. So, I called back and we expanded to a more comprehensive policy.

    Overall, I've been quite satisfied with the process and Endurance's customer service, which I would rate highly. While I'm yet to make a claim, I'm hopeful about how their service will hold up. But so far, so good.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Carl! Thank you for sharing your positive experience with us. We're happy to hear that our pricing and straightforward sign-up process met your needs, and that you found it easy to switch to a more comprehensive policy. If you have any questions, our team is always here to help. We're looking forward to providing you with excellent service along the way!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed July 18, 2025

    Having purchased several warranties from Endurance, I'm pleased to say that the overall sign-up process was very satisfying. In sharing my experience with others, I'd advise keeping all your paperwork, adhering to your manual's required maintenance instructions, and retaining all receipts.

    It's important to be aware that if the cost of a repair exceeds your vehicle's value, Endurance will only reimburse up to the vehicle's value rather than cover the repair fully—something they tend to gloss over in commercials, in my opinion. However, my overall experience with Endurance has been positive.

    On a scale, I would rate my experience with them a 4. The customer service deserves a 5, and so does the overall warranty product and the coverage it offers. The pricing seems fair and not overly excessive. When it comes to payments, it goes through a separate provider named Mepco, which isn’t user-friendly, but that’s outside of Endurance's control.

    In summary, I’ve had a good experience with Endurance Auto Warranty, having gone through a few repairs via them. Just remember to know the rules and the value of your vehicle as you go into it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Leanne! Thank you for sharing your detailed experience with us! We're happy to hear that our customer service and overall coverage plan met your expectations. Transparency is important to us, so we're grateful for your feedback regarding repairs exceeding the vehicle's value; we continually work towards clearer communication. If anything comes up that we can enhance or improve upon, do feel free to reach out. Thank you again for trusting us with your vehicle protection!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed July 18, 2025

    Endurance called me back promptly, and even after discussing it with my husband, I reached out again and was assisted by another representative who was equally friendly and helpful. I would describe the experience as excellent.

    Though I haven’t yet needed to make a claim with Endurance, which leaves me slightly uncertain about that aspect, I’ve been satisfied with their customer service and the coverage so far. Their customer support has been outstanding, and I found their warranty coverage incredible. While I do think the price is a bit steep, I’ve found that to be typical across the board with these types of services, and I’d rate it a four. Overall, my experience with Endurance Auto Warranty has been positive, and I would confidently recommend them to friends based on my interactions so far.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Patricia! We're thrilled to hear that our customer service has been able to assist you so effectively. It's wonderful to know that our team's friendliness and effective support left a positive impression. Even though you haven't had a chance to use the claim service yet, we're committed to maintaining our standard of exceptional service when that time comes. Don't hesitate to reach out to us anytime and thank you for recommending us to your friends.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechOnline & AppStaffRates

    Reviewed July 18, 2025

    The sign-up process with Endurance was notably smooth and detailed, which I appreciated. Although I haven't faced a situation that required using the warranty yet, the coverage seems comprehensive. The customer service has been outstanding, which I’d rate highly. On the tech side, their app efficiently displays my policy upon entering my policy number. Overall, I'm quite pleased with my choice to go with Endurance Auto Warranty.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Jeffrey! We’re happy to hear about your positive experience with both the sign-up process and our customer service team at Endurance. It's wonderful that our app is providing the service you'd hoped for. Your satisfaction with our coverage and technology brings us great joy. Should you need further assistance or have questions down the line, we’re here to help!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceRates

    Reviewed July 18, 2025

    While reviewing Endurance's service, their sales and marketing were quite good, warranting a solid rating on my part. The customer service I received was also commendable, making the overall process feel positive and reassuring. The coverage of the warranty seems promising, especially given the potential cost of electronic repairs, though I admit I have yet to delve fully into the provided documents.

    The price of the policy, totaling around $4600, seems fair, given the coverage, although it’s certainly an investment. Despite not having faced many issues with the car yet, I remain hopeful that this warranty will provide peace of mind for future needs.

    Their messaging has resonated well, and I appreciate the thoroughness of their offerings. As the journey with my warranty unfolds, I aim to keep an open mind and verify the promised support when needed.

    Ultimately, while our discussion of specifics is, for now, pending a deeper dive into the contract details, my experience with Endurance Auto Warranty has been positive thus far.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience with us, Dwight! We're pleased to hear that you've found our sales and marketing warranted a solid rating and that our customer service met your expectations. If there is anything further the Endurance team can do to enhance your peace of mind and service experience, please feel free to reach out.

    Thank you for your valued trust and for choosing Endurance!

    Verified purchase
    Online & AppStaff

    Reviewed July 18, 2025

    The representative I spoke to when I signed up was very thorough and explained everything clearly, which made the whole process smooth and satisfactory. I'm very happy with my decision and encouraged a friend to consider signing up. I explored their website briefly, which I found helpful and user-friendly. Overall, I believe I've made a good choice with Endurance, and I look forward to relying on their services whenever needed.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Janet. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help!

    - Endurance

    Verified purchase
    Claims HandlingPrice

    Reviewed July 18, 2025

    We have a 2020 BMW X3 that is out of warranty, and we needed something. We know likely repairs would be expensive on a BMW. The sign-up process was straightforward and smooth. However, the claims process didn't go as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Mike. When time allows, please send us an email at feedback@endurancedirect.com so we can learn more about how your experience with Endurance could have been better.

    Thank you,

    The Endurance Team

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    CoverageRefunds & PayoutsBilling

    Reviewed July 18, 2025

    I joined this company to evaluate the benefits and coverage! I was told if I canceled within 30 days, my funds would be refunded, but this is not true! I canceled, and the next month I was billed and my credit card was drafted again, even though I had canceled before the 30-day period had expired. My Credit card company got some of my money back, but I lost approximately $175.

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    Endurance Warranty
    Response from Endurance Warranty

    Luster, we're sorry to hear that your expectations were not met. When time allows, please feel free to send us an email at feedback@endurancedirect.com. We'd like to see what we can do to make things right.

    Thank you,

    The Endurance Team

    Customer ServiceCoverageTech

    Reviewed July 17, 2025

    Time for my 40,000 mile service and I couldn't remember if I had coverage or how to use it. Called Endurance & spoke to Meghan. She reviewed my policy and explained how to have the dealership contact them to get approval for my coverage. Thanks!

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Tina. Thanks for taking the time to share your positive experience. We appreciate it!

    - Endurance

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    Staff

    Reviewed July 17, 2025

    Terrible!!! Do not waste your money!!! This company will have you jumping through all kind of loop hole and they will still deny your claim. I’m frustrated and disappointed!!!! I will be reporting to the BBB. Unfortunately, I had to click on this star so that I can display my review. This is a 0.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Tanya. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedOnline & AppMaintenanceStaffEase of UseRates

    Reviewed July 16, 2025

    The representative from Endurance Auto Warranty truly impressed me during the sign-up process. He clearly explained everything, detailing what is and isn't covered, making me feel very comfortable with the conversation. If I were to discuss this experience with a friend, I'd assure them that the process was quick and easy, with no complications or middlemen. They made sure to clearly break everything down so I knew exactly how the warranty worked.

    Regarding the pricing, while there was a slight difference compared to my other vehicle’s warranty—about a $20 or $30 variance—it seemed reasonable considering possible factors like mileage and specific part costs. I’d happily rate the sign-up experience a '5' because I would recommend it to a friend.

    I also appreciated the convenience offered through their app and online services, although I’m still waiting to receive the hard copy of my policy. However, with online access, navigating the app proved intuitive and user-friendly, earning them another '5' from me.

    In summary, my dealings with Endurance Auto Warranty have been positive, characterized by straightforward communication and efficient processes.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Collins! Thank you for sharing your wonderful experience with Endurance. We're thrilled to hear that our team made the sign-up process smooth and that the coverage explanations met your expectations. We're glad the online app adds convenience to your experience. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you. Your recommendation to friends means a lot to us, and we're here to assist whenever needed.

    - The Endurance Team

    Customer ServiceStaff

    Reviewed July 16, 2025

    Tabatha was excellent answering my questions. Extremely nice!!! Great customer service experience. 3 thumbs Up. I always have a great experience when calling in with questions and or concerns. Keep up the great work.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Ulyse! We will share this with our customer experience team to let them know to keep up the amazing work.

    - Endurance

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    Staff

    Reviewed July 16, 2025

    Rodney was very polite & helpful! He took care of 2 minor concerns that I had. Rodney deserves 5 Stars! This is my 1st contact with Endurance since joining last year. They really make everything so simple!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Ed! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. If you ever need anything, we’re always here to help.

    - The Endurance Team

    Sales & MarketingPriceStaffRates

    Reviewed July 16, 2025

    Katherine ** was extremely helpful and went above and beyond to help me get the best price for my vehicles. I have 2 vehicles with Endurance and she helped me look for discounts to achieve the best and lowest price.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Melissa! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. If you ever need anything, we’re always here to help.

    -The Endurance Team

    Customer ServiceCoverageTechPricePunctuality & SpeedStaffRates

    Reviewed July 16, 2025

    I bought one of the best plans available with Endurance I thought. I was stranded over the border in BC (which I am covered for with my plan) for 5 hours on the side of an interstate with no tow truck that arrived in that time. When I called the roadside assistance for my plan with Endurance on a Saturday July 5th on a hot afternoon, I was sent to a company called DPK. I could not understand most of what they were saying. All of that said, I was able to understand that they would send a tow truck. They sent me the initial notification that they had received my request but nothing ever followed up including providing me the name of a provider and they never sent the tow truck after multiple attempts. Then they canceled the request without me asking for a cancel. I would say probably seven phone calls in that time.

    Luckily my car started to work again around the 5th hour and I was able to make it home. Then after not having a bathroom, food or water for 5 hours and being stranded on the side of an interstate, I brought the vehicle home and promptly took it to a dealership to have it serviced. I found out at this time that endurance only covers a mechanics rate up to $125 not up to the $200 that they charge here in the area that I live in. So that was another reason to believe this is not the company they claim to be. I am completely dissatisfied with this company and considering canceling the contract. Further, I would never trust that roadside assistance would ever come to your aid. As a diabetic who did not have water, a bathroom or food or anything in that 5 hours stranded on Interstate 1 on a hot Saturday afternoon I wouldn't trust them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your feedback. We strive to make every customer experience positive, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us directly at feedback@endurancedirect.com, and we will be in touch soon.

    Thank you,

    The Endurance Team

    CoverageSales & MarketingRefunds & PayoutsMaintenanceResolution

    Reviewed July 16, 2025

    Endurance has been a nightmare, they tell you everything you want to hear to sell the policy. We have tried to file 3 claims and they have not paid a dime, they don't have a problem taking your money but will find any reason to not fix the issues. We are cancelling the policies and they want you to jump through hoops for that, they want a notarized copy of cancellation from and then they tell you it will be 4-6 weeks for them to send the check back to you. This company is a scam and after reviewing other peoples issues, that is when I decided we needed to get our money back because they will find unrelated things to deny the claim. I have never modified my vehicle and they are saying that my truck has been modified. I advise everyone thinking about getting this extended warranty "DON'T"

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    Endurance Warranty
    Response from Endurance Warranty

    We’re sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPricePunctuality & SpeedOnline & AppStaffRatesTransparency

    Reviewed July 16, 2025

    I directly called Endurance and was impressed early on in our conversation. The representative engaged in an actual dialogue rather than a hard sales pitch, which I appreciated.

    I initially aimed for a Powertrain coverage, but the competitiveness and quality of service from Endurance swayed my decision towards their offerings, considering what I was willing to pay. Even without extensive comparison shopping, which isn't my style, I felt comfortable committing to them.

    While I haven't fully explored the app, it seems aesthetically pleasing and trustworthy. Importantly, their claim that I could cancel the policy at any time held true upon reading the contract, which speaks volumes about their transparency.

    In terms of ratings, every aspect of my experience, from customer service to price satisfaction and technological tools, merits a top score. Overall, my experience with Endurance Auto Warranty has been nothing short of excellent.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Jim! We're thrilled to hear about your excellent experience with Endurance and are happy you found real value and transparency in our services and coverage options. We're grateful for your positive feedback about the contract’s clarity and our app. If you ever have any questions or need assistance down the road, please know we're only a call or message away. Thank you for choosing Endurance!

    - The Endurance Team

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    Customer ServiceClaims HandlingCoverageSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffValueCoverage - Components

    Reviewed July 15, 2025

    I recently had a very disappointing experience with Endurance Warranty that I feel compelled to share. After only two months of owning my vehicle, I encountered an issue and promptly filed a claim. To my dismay, after more than three weeks of back-and-forth communication, my claim was denied on the grounds of a so-called pre-existing internal breakdown. It’s baffling to me how they could determine that there was a pre-existing condition on a vehicle I had owned for such a short time. The car had been functioning perfectly fine until the issue arose. It feels like a classic bait-and-switch tactic; when I signed up for the warranty, everything sounded great, and the representatives were incredibly reassuring. However, once it came time to utilize the warranty, it became clear that they can deny claims at their discretion, especially when the costs start to add up.

    To make matters worse, when I called to cancel my warranty, the representative was pushy in trying to convince me to stay, claiming I was getting good value. If I’m going to end up paying out of pocket anyway, what’s the point of having this warranty? It’s simply not worth it. I strongly advise potential customers to think twice before investing in Endurance Warranty. Save your money and look for a more reliable option. You deserve a warranty that will actually support you when you need it!

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    Endurance Warranty
    Response from Endurance Warranty

    Aundrey, thank you for your feedback. We strive to make every customer experience positive, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us directly at feedback@endurancedirect.com, and we will be in touch soon.

    - The Endurance Team

    Verified purchase
    CoverageBilling

    Reviewed July 15, 2025

    I've been seeing Endurance Auto Warranty on TV and reading about them in the magazine. The sign-up process was quite straightforward, which I appreciated. I initially had to contact them to gather information regarding their company, the plans they offered, and their procedures. I eventually chose a plan that suits my needs well, covering my 2019 Subaru. While everything seemed fine at first, I did experience an issue with another company posing as Endurance. They somehow hacked into my conversation with Endurance and attempted to interfere, which led to a bit of confusion. I needed to cancel the imposter’s service and make sure my payment with Endurance was correctly processed.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience with us, Ronnie. We're happy to hear that the sign-up process went smoothly and that you found a plan that meets your needs. We apologize for the confusion caused by another company posing as us and sincerely appreciate your diligence in resolving that issue. If you have any further questions or require additional support, please don't hesitate to reach out. We're here to ensure you have continued peace of mind with your coverage.

    Thank you for choosing Endurance.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceOnline & AppStaffRatesTransparency

    Reviewed July 15, 2025

    Endurance Auto Warranty's deductible was lower and they had more to offer. However, during the signup process, I noticed the representative's lack of detailed product knowledge, which was somewhat frustrating because I prefer explanations over reading legal documents. Despite these challenges, getting signed up was easily straightforward. I found their pricing a bit steep for my budget, and they seemed less flexible than I had hoped. I was supposed to receive a $300 discount from the promotion, but it wasn't mentioned. The only policy details provided arrived electronically on my phone, leaving me unsure if the discount was applied.

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    Endurance Warranty
    Response from Endurance Warranty

    We appreciate your feedback, Kelly. If you would like to discuss your experience further, please reach out to us at feedback@endurancedirect.com. We would love the opportunity to resolve any concerns regarding your documents or discount.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceStaff

    Reviewed July 15, 2025

    Endurance Auto Warranty was recommended by a colleague. It was precisely what I was looking for, so I decided to go with them without exploring other options. My experience during the sign-up process was outstanding. The customer service agent I dealt with was perfect and amazing, making the process smooth and enjoyable. I haven't had to use the warranty yet, but based on the initial experience, I'm very satisfied with their service.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Fidel! Your feedback means a lot to us, and we're here whenever you need support.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceStaffBilling

    Reviewed July 15, 2025

    The experience was quite seamless, as the representative on the phone discussed all the available options. I picked the best one that fit my situation. Unfortunately, my policy fr my 2018 BMW was canceled after I missed the payment by the 4th online, and by the following Monday, it was closed. A new quote was provided, stating that I had 30 days to restart the policy, which I plan to do shortly.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your feedback, Ashley. I'm glad to hear that our representative was helpful in presenting all your options. We apologize for the inconvenience you faced regarding the policy cancellation after a missed payment and are pleased to know you've received a new quote to restart. Please let us know if there is anything else we can assist you with in the process of renewing your plan.

    -The Endurance Team

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaffRates

    Reviewed July 15, 2025

    Signing up for an Endurance policy was a breeze. The customer service was fantastic, making the process easy and fast. They were really on the spot without any issues. Overall, I had a great experience and would rate it highly. The initial interactions assured me that I made a solid choice.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Brenda. We appreciate the kind words and are glad we could provide you with a positive experience! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed July 15, 2025

    After weighing my options, I went with Endurance Auto Warranty because I needed coverage for my vehicle. I first heard about them through the folks I bought my car from. The sign-up process was straightforward, and I had a pleasant conversation with a representative. He was particularly kind and understanding as I had just experienced losing my home in a tornado.

    Although I felt the cost of the warranty was a bit high, I decided it was necessary. Overall, I had a positive experience with their customer service.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Linda. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - The Endurance Team

    Verified purchase
    CoverageSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffBillingRatesTransparency

    Reviewed July 15, 2025

    I noticed Endurance Auto Warranty's TV advertisements and received a mail solicitation. Discussing this with my neighbor, who was also interested, encouraged me to reach out to them. When I spoke with their sales representative, he provided a comprehensive explanation of the offerings and resolved my concerns regarding my infrequent driving.

    Initially, I hesitated about the cost-effectiveness since I drive very little—it seemed wasteful to pay for coverage as infrequent as my drives. However, the representative was informative, explaining the process of opting out if needed, which changed my perspective. One outstanding concern is that I've not yet received my membership card hard copy, though it was explained that this might align with the first billing draft.

    Another point of clarification was their policy's waiting period, specifically whether 30 days or 1,000 miles were required before usage. It was comforting to realize that for my situation, meeting the 30-day requirement might be sufficient due to the nature of my policy.

    Overall, the purchase has been smooth, and although I hope I never need to use the warranty, having it offers peace of mind. The sales representative was very professional, earning them 5 stars, and I look forward to receiving the hard copy soon, as advised to keep in my car.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your thoughts and your smooth purchase experience with us. We're thrilled to hear that our sales representative provided you with a comprehensive understanding of our services and helped align them with your driving habits.

    If your card hasn't arrived in conjunction with the first billing draft, please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you.

    Thank you for choosing us, and we greatly appreciate your trust.

    - The Endurance Team

    Verified purchase
    CoverageTechSales & MarketingPriceStaff

    Reviewed July 15, 2025

    Purchasing an auto warranty would be beneficial with the age of my car and initially, I was with another company that was quite prominent on TV, but their deductible was too high for us. The deductible with Endurance was considerably lower, making it a straightforward decision to cancel the previous policy.

    The sign-up process was smooth and hassle-free, thanks in large part to the wonderful representative who assisted us. What really stood out to me was the lack of high-pressure sales tactics. Unlike the other company that was persistent to the point of annoyance, the Endurance representative comfortably explained everything, which I appreciated immensely.

    In terms of coverage and costs, I've found them reasonable. Since I only recently purchased the warranty, I haven't needed to make a claim yet. However, based on my experience so far, I feel confident recommending them.

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    Endurance Warranty
    Response from Endurance Warranty
    Hi, Marlene. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

    - Endurance

    Claims HandlingCoverage

    Reviewed July 15, 2025

    I’ve been using Endurance. Never filed a claim. Well soon as I did they fighting me tooth and nail. Not to not fix my car. Don’t believe the hype. They are horrible. If you thinking about using this company make sure you have an good lawyer on stand by. They using paid actors in their commercials just to swindle you in. Don’t be deceived.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Brenda. We’re sorry to hear about your less-than-satisfactory experience. This is not in line with our standards, and we would like to make it right. Please email us at feedback@endurancedirect.com, and we will be in touch.

    Thank you,

    The Endurance Team

    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed July 15, 2025

    I have a Jaguar xe prestige v6 T. Endurance was Absolutely Amazing, when I finally needed to use my warranty. The repair shop was able to contact Endurance and get the coverage very quickly and efficiently. I am so glad for the feeling of confidence knowing my repairs on a “luxury” car were covered. I have had other warranties in the past and they do not hold a candle to Endurance. I appreciate of the expedience of their help and quality of customer of service!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Tricia! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    Staff

    Reviewed July 15, 2025

    My experience when signing up with Endurance was quite satisfactory. The representative who assisted me was very pleasant and hospitable, addressing all my questions with care. I felt well-informed and at ease with the whole process. Overall, I'm very pleased with my decision to choose Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Karen! Thank you for your wonderful review. We're thrilled to hear that your experience with our representative was pleasant and comforting. We're happy that you're satisfied with your choice, and our team is always here to assist you if you need us. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    CoverageStaffRates

    Reviewed July 15, 2025

    One of the standout aspects of Endurance is the affordability of the coverage they offer. When signing up, I was interested in full coverage, which I was able to secure after speaking to a very informative representative.

    The sign-up process impressed me, and I rated it highly. The representative involved was particularly insightful, making sure I understood all policies and procedures. I'm satisfied with how things are going with Endurance Auto Warranty.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Clarence! Thank you for taking the time to share your experience! We're delighted to hear that you found our coverage to be affordable and that our representative was able to assist you with understanding the coverage options thoroughly. It’s great to know that the sign-up process was impressive. We're thrilled to have you on board and are committed to maintaining your satisfaction with our services. Should you need any assistance, we're here to help. Thanks again for choosing Endurance Auto Warranty!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed July 15, 2025

    During my interactions with Endurance, I was impressed by the knowledge and professionalism of their representative. I decided to opt for full coverage, but I'm currently a bit uncertain about the specifics of the coverage package I received. They mentioned a waiting period of about three months before I could use the coverage, which I thought was important to know.

    I did receive a hard copy of the policy in the mail, which is convenient. One of my concerns with Endurance is the higher price—it's more expensive than my previous policy. Being a veteran and a senior citizen, I inquired about discounts and the best they could offer was around $119, which isn't as low as I hoped.

    Overall, I'd rate my experience with Endurance a solid 4 out of 5. The signup process and customer service were good, and the representative handling my case was really great. However, I'm still not completely satisfied with the price, which I would rate around a 2 out of 5.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for taking the time to share your experience with Endurance, Craig. We're happy to hear our representative made a great impression and that the signup process met your expectations. We understand your concern about the specifics of your coverage, and we are here to help. Feel free to reach out at any time for clarity on your contract details.

    We're sorry to hear about your concerns regarding pricing. We're continuously working to provide competitive and valuable options for our customers and will pass along your feedback to our customer experience team. If you'd like to discuss your concerns further, please don’t hesitate to reach out.

    Thank you for choosing Endurance.

    - The Endurance Team

    Verified purchase
    CoverageTechSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed July 15, 2025

    I bought a 2022 Chevy Colorado, and since the extended warranty would only last for the first 6,000 miles, I knew I needed something beyond that. I researched a few companies and finally decided on Endurance. A major factor in my decision was the sales representative. She was incredibly thorough and persuasive in explaining the benefits to me, so much so that I felt compelled to go with their offer.

    I signed up for bumper-to-bumper coverage, which was reassuring. The sign-up process itself was straightforward, thanks again to the helpful sales rep, and I would rate it highly. While I haven’t yet had the opportunity to use the service itself, the process of getting everything set up was seamless.

    In terms of pricing, I found it to be very reasonable.

    I also downloaded their app, which confirmed my elite membership status and provided quick links to towing assistance and my policy. However, beyond that, there wasn't a lot of additional information displayed. Despite this, my initial experience signing up and dealing with Endurance has been overwhelmingly positive, thanks in large part to their employee's professionalism.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Eric! Thank you so much for your review. We're thrilled to hear about your fantastic experience with our sales representative and that the sign-up process went smoothly for you. We also appreciate your feedback on our app and are committed to continuously improving our services. Should you have any questions or need assistance in the future, feel free to reach out. We're here to help!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed July 15, 2025

    The appealing coverage of Endurance made me consider switching, especially after losing trust in my previous warranty provider. While the initial sign-up process with Endurance was fine, confusion set in with the paperwork. I expected complete documentation, including what's covered and not, and I didn’t receive any of that — not even a physical card for my wallet, like my last provider gave. It's frustrating because I was promised this paperwork, yet even after contacting customer service and waiting over 40 days, nothing came. It was kindly mentioned this should arrive within 7 to 14 days.

    The Endurance representative who signed me up was quite professional and knowledgeable, which was a relief amidst all the paperwork chaos. I would tell others to be diligent about securing all the necessary paperwork if they choose to go with Endurance. I even heard from a support person that some paperwork services were discontinued, which only adds to the perplexity. It's unsettling not having a tangible document to refer to since I'm unable to print it out myself. Even if electronic formats are available, carrying a laptop everywhere isn't practical.

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    Endurance Warranty
    Response from Endurance Warranty

    Thomas, thank you for your feedback and for choosing Endurance. We're glad to hear our representative made a positive impression, but we apologize for the delay in receiving the requested documents.

    We want to make this right. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you.

    We appreciate your patience and the opportunity to improve your experience.

    - The Endurance Team

    Verified purchase
    CoverageMaintenanceStaff

    Reviewed July 15, 2025

    My mom told me about Endurance, and I found the rep to be exceptionally professional, addressing all my questions and concerns efficiently. One of the standout aspects for me was the coverage package, specifically the inclusion of the windshield and tire insurance, along with other useful perks. This attention to detail reassured me about routine vehicle maintenance.

    Throughout the sign-up process, I felt that everything went smoothly—there were no hiccups or aspects that needed improvement. Signing up with Endurance was seamless, and I look forward to the protection it offers.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Antonio! Thank you for sharing your experience with us! We're thrilled to hear that our representative could address all your questions and glad the coverage provides the peace of mind you need. We're looking forward to providing you with outstanding protection and support for your vehicle needs.

    - The Endurance Team

    Profile pic of the author.
    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed July 15, 2025

    Endurance has excellent customer service and competitive pricing. When I interacted with their representative to sign up, I was particularly impressed by his depth of knowledge and genuinely pleasant demeanor.

    I was in search of full coverage, and Endurance met my expectations effectively. What's remarkable is that despite considering other options, the quality of interaction and terms offered by Endurance stood out. Based on this positive experience, it made sense for me to give them a high recommendation.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your wonderful feedback, Daniel! We are happy that our customer service impressed you. It's fantastic to hear that our terms and quality of interaction met your expectations for full coverage. We greatly appreciate you taking the time to share your positive experience. If you ever need assistance in the future, please don't hesitate to reach out. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    CoverageTech

    Reviewed July 15, 2025

    I went with Endurance Auto Warranty since I've had experience with them before. Initially, I was cautious because I've heard horror stories about other warranty providers like CarShield, but Endurance had a stellar reputation. Even though I have not needed to use their services for an actual claim yet, they have been consistently among the top providers, which is why I stayed loyal.

    One of the aspects I appreciate about their coverage is that it includes essential components like the engine and transmission. Thankfully, I haven't had to put that to the test. Overall, it’s been an easy, reassuring process.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi Philip! Thank you for sharing your positive experience with Endurance. We're delighted to hear that you've chosen to remain loyal based on our reputation and coverage options. We are committed to ensuring a great experience for our customers. Should you ever need assistance or have questions, feel free to reach out. We're here to support you always!

    - The Endurance Team

    Verified purchase
    CoverageTechSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed July 15, 2025

    When I contacted Endurance, I spoke with a representative named Clarence. As a fellow Marine, I found a connection with him.

    I'm planning a road trip with my wife and wanted to ensure we are completely covered. Clarence assured me that the plan would do just that. They were prompt in sending me a detailed guidebook, which I've been reviewing.

    Throughout my interaction, I felt the enrollment process was fairly smooth. As for pricing, it's competitive based on what I've seen elsewhere–it's a solid 4 there. Although I'm still in the early phases, I was impressed with Endurance’s dedication beyond just making a sale, knowing that I'm covered up to 158,000 miles gives me confidence. I feel well-prepared with a reliable mechanic and body shop at my disposal. Overall, I appreciate that they seem to ensure customer satisfaction post-signup, which sets them apart from others.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your feedback, James! We're thrilled to hear that your sign-up process was seamless and that you had such a positive experience with our customer service team. We appreciate your trust in Endurance, and we’re excited to continue supporting you. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again!

    - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed July 15, 2025

    After a significant repair cost of $6000 for my truck, I realized the importance of having a reliable auto warranty and decided to check out Endurance Auto Warranty. I reached out to them over the phone and ended up speaking with a very knowledgeable rep. They were thorough, ensuring I understood every aspect of the policy.

    Impressed by their service, I've recommended Endurance to my friends and family. My experience with their sign-up process was straightforward and easy. Overall, I'm pleased with my decision to choose Endurance Auto Warranty.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Robert! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help.

    - The Endurance Team

    Verified purchase
    CoverageStaff

    Reviewed July 15, 2025

    I thought Endurance might be the right choice for me as a couple of residents in my apartment complex are with them, however, after some consideration, I realized it wasn't a good fit for my needs and chose to cancel the service.

    The representative who assisted me during the sign-up process was highly professional and had a thorough understanding of the policies and program details.

    Overall, while the service and representatives were excellent, Endurance Auto Warranty didn't align with my personal needs.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Patricia. We're sad to see you go but appreciate you taking the time to leave us a review. Should you need coverage in the future, Endurance is just a call away!

    - Endurance

    Verified purchase
    CoverageSales & MarketingPricePunctuality & SpeedStaffBillingRatesSales TacticsRental Car

    Reviewed July 15, 2025

    Endurance has competitive pricing and comprehensive coverage. My previous extended warranty was about to expire, and after comparing a few options like CarShield, Endurance stood out for its cost-effectiveness.

    The sign-up process with Endurance was seamless, thanks to a knowledgeable and professional representative who provided all necessary information without being overly pushy. This approach was a stark contrast to some other companies that felt a bit aggressive and similar to used car sales tactics. My smooth experience with Endurance made me comfortable and happy about my decision.

    The actual coverage hasn't kicked in yet, since I need to drive an additional 1,000 miles and wait a month for activation. Nevertheless, carrying an extended warranty is important for me because it spares me from unexpected hefty repair bills in the future. I've used an extended warranty in the past, and it definitely covered much more than its cost in car repairs.

    As for perks included, my plan offers roadside assistance and rental car coverage, though I'm a bit vague on the oil change benefits.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Glenn! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you have any questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed July 15, 2025

    Endurance Auto Warranty's rates were more affordable compared to other options. The customer service during the sign-up process was impressive; the team was great when assisting me. I recommend them highly enough that even my son is considering signing up for an auto warranty with them.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Joyce! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help.

    - The Endurance Team

    Verified purchase
    Customer ServiceTech

    Reviewed July 15, 2025

    Everything was fine when I signed up with Endurance. However, I kept getting an email saying I would get my contract and I never got a contract. That’s my biggest complaint. I was disappointed that they didn't follow up on anything. If I could get that, that would be nice.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Roy. Thank you for your feedback and for choosing Endurance. We're glad the sign-up process went smoothly, but we apologize for the delay in receiving the requested documents.

    We want to make this right. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you.

    We appreciate your patience and the opportunity to improve your experience.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffRatesTransparencyHonesty & Transparency

    Reviewed July 15, 2025

    My Chevy Equinox's warranty was nearing expiry and the idea of facing potential car issues without coverage was concerning. Being not too familiar with cars, having a reliable warranty was crucial for peace of mind.

    The process of signing up with Endurance was exceptional. The representative I spoke with was outstanding, offering full transparency about the terms, particularly regarding the waiting period before claiming. This level of honesty was reassuring, especially since I had not experienced such clarity from other companies. We spent a good hour on the phone, and I genuinely appreciated her thoroughness.

    Endurance stood out due to its openness, clear explanations, and competitive pricing, which felt very reasonable considering the extensive coverage they offer.

    Overall, my experience with Endurance has been incredibly positive. I felt well-informed and supported throughout the process, and I wouldn't hesitate to recommend them to anyone considering an auto warranty.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Ethel! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceOnline & AppStaffRatesTransparency

    Reviewed July 15, 2025

    My car is older and has a lot of miles, making it costly to visit the garage frequently. I’d seen Endurance's commercials and figured they might be worth investigating, especially after speaking with so many other warranty companies. The representative who assisted me was impressive – clear in their explanations, which I appreciated.

    I opted for what I believe to be full coverage and I'm awaiting the documentation to confirm all the covered particulars. However, I'm not very adept at accessing online or mobile resources like their app because of my difficulties with reading and spelling. I attempted it once, and I'll probably need some help to make sure everything is set up correctly.

    Overall, my experience signing up for Endurance was pleasant, and I’d rate the process a 4, mainly because of the challenges accessing my policy details online. The customer service, though, deserves full marks – the representative was excellent to work with. Regarding pricing, I think it was quite reasonable as I didn’t find anything cheaper, hence I’d rate the price a 4 too.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Joseph! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you with any questions you have regarding the app and ensure you receive the documentation you need in the format that works best for you.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaffRatesTransparency

    Reviewed July 15, 2025

    My 2021 leased car had become a purchase, and I valued the peace of mind having coverage brings. I've been in the car repair business most of my life, and considering the state of the auto industry, I found these policies to potentially be a wise choice once the manufacturer's warranty expires.

    The Endurance sales agent I interacted with was professional and knowledgeable, offering a comprehensive package that exceeded my expectations. However, I found the quote process a tad frustrating because I had to provide all my personal details before getting any pricing information. It felt like an exhaustive process, which is common in the industry now, unfortunately.

    Despite not having used the policy yet, I was pleasantly surprised by the promotional offer which expanded the coverage beyond what I initially anticipated. I hope there are no unexpected surprises or price hikes in the future, as the agent assured me there wouldn't be.

    While I'm satisfied with the initial signing-up process and the professionalism demonstrated, I do hope the pricing transparency in the industry improves and that fewer follow-ups occur after initial inquiries. Overall, the experience was positive, and the agent handled my queries with ease. I would recommend Endurance Auto Warranty based on these initial interactions, but only time will tell once I utilize their service.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Charles! Your feedback is highly appreciated. If you ever have questions about your coverage or need assistance in the future, we're here to help.

    - Endurance

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed July 15, 2025

    My experience signing up was pleasant, mainly due to the polite and courteous Endurance representative who guided me through the process. They provided information that I found reassuring. I opted for full coverage for $154 a month and, while it was pricier than CarShield, the latter’s absence from the Better Business Bureau made me uneasy about choosing them.

    I would rate my sign-up experience as excellent. The customer service during the process was exemplary, giving it a top rating as well. As for the pricing, while it's somewhat high, I acknowledge the coverage's value and rate it a 4.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Gail. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help!

    - Endurance

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed July 15, 2025

    I aimed for comprehensive bumper-to-bumper coverage, and that’s precisely what I received. While I was informed about the one-month waiting period before I could start utilizing the warranty, I have yet to engage the coverage to truly test its efficiency.

    I regarded their cost as reasonable. Overall, my experience with signing up with Endurance and their customer service warrants a high rating. The representative was helpful, and the entire process was smooth.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Raymond. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help!

    - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed July 15, 2025

    Upon signing up with Endurance, their customer service left a favorable impression. The rep was pretty persistent in a good way, though.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Andrew. Thanks for taking the time to share your positive experience. We appreciate it!

    - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed July 15, 2025

    The Endurance sales representative with whom I spoke was exceptional; he was very professional and knowledgeable. He made the entire sign-up process easy and answered all of my questions thoroughly.

    The coverage options they offered were comprehensive, and I was satisfied with what was presented to me over the phone.

    I appreciated the professional manner in which the representative handled everything. Overall, my interaction with Endurance Auto Warranty was positive and straightforward.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Elizabeth. We're thrilled to hear you had a great experience with our team! If you have any questions in the future, don’t hesitate to reach out.

    - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedOnline & AppStaffRatesTimeliness

    Reviewed July 15, 2025

    I took the plunge with Endurance Auto Warranty because my truck's current warranty was nearing its expiration around October or November, and I didn't want to be without coverage. I've been exposed to their advertisements on TV and received promotional emails, which prompted me to explore their offerings further.

    The process of getting the warranty with Endurance was quite seamless. I responded to an email, and the very next day, a representative got in touch. Our conversation was quite informative; she was knowledgeable and attentive, answering all my questions thoroughly. She focused on what was crucial for me—covering the main components of my truck, especially since costs can be hefty. With plans to keep my truck for the long haul, having new tires and clocking in at 60,000 miles, her information assured me that I was making the right choice.

    If a friend or family member were to ask about my experience with the sign-up process and the talks with the representative, I'd definitely encourage them to go for it. The timeline they provided was clear, confirming that I had acted in advance, which was something I considered very important. While I have never been with Endurance before, the initial interaction gave me a really positive impression.

    The whole experience felt smooth, largely thanks to the representative. She was good—so much so that we talked for about half an hour, making the process feel less transactional and more personal. Although I haven't yet accessed their app or website, everything's in my email, ready for when I have the time.

    Overall, I'm satisfied with my choice to go with Endurance Auto Warranty. The price was about what I expected, fitting well within my budget for peace of mind with my truck.

    Thanks for your vote!
    Verified purchase
    CoveragePriceRates

    Reviewed July 15, 2025

    My sister used Endurance before and everything went smoothly for her. So, I decided to sign up with them and the process was straightforward and easy. There was a lot of information to go over towards the end, however, it was mandatory and it didn't feel overwhelming. The price for the coverage is reasonable and I opted for the highest level of coverage they offered. So far, I've been satisfied with their services.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Judy. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - Endurance

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed July 15, 2025

    I'm so glad I recently rejoined Endurance. During sign up, I was assisted by a representative from Louisiana, just like me, which made for a friendly and engaging conversation. As someone who's turning 85 soon, their patience and understanding were truly appreciated. In the past, I was with another company, but their service was not satisfactory. Whenever my car broke down, they took a long time to settle claims. But when I was with Endurance before, they were very nice to me and they paid like they were supposed to. I only got out because it was a little too much for me to pay at the time, but the service was really good.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Oradell. We're glad to hear you chose to come back to Endurance and that our coverage has been beneficial for your vehicle. We appreciate your loyalty and are here to support you with any future needs!

    - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceStaff

    Reviewed July 15, 2025

    I had difficulties with my previous warranty provider, Toco. I had been with them for about 2-3 years, but couldn't even locate their contact number—something that’s quite essential if you need to make a claim. Frustrated, I turned to Endurance, and after speaking with them, I found their estimates to be satisfactory, which is why I opted for their services. Switching to Endurance was quite smooth and easy, especially compared to my struggles with my prior company. The representative I spoke to was very understanding and knew exactly what I was going through, providing immense help during the transition. While switching, I made the decision to leave Toco behind when they reached out to win me back. I informed them that I already had new coverage with Endurance.

    So far, I've yet to receive my warranty details via email or mail, so that's something I'm still looking forward to. Also, the Endurance representative did not dive into the specifics regarding how expiration from Toco might affect my coverage, possibly since my vehicle is currently parked in my garage, unused. In terms of cost, Endurance was slightly more expensive but came with additional benefits not offered by my previous company, which gave me peace of mind. Overall, I’m pleased with the nationwide coverage and customer service that’s been offered to me.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Linda. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! If you are still waiting to receive your contract details, please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you.

    Thanks,

    Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed July 15, 2025

    I did a Google search and found that Endurance Auto Warranty had good reviews online. When I signed up, the customer service was exceptional. The representative I dealt with was particularly nice and very helpful throughout the process. My experience was smooth and pleasant.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Michelle. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - Endurance

    Verified purchase
    CoverageStaff

    Reviewed July 15, 2025

    My car, while high in mileage, is something I cherish and want to maintain without selling. I asked around about extended warranties, particularly at Icon Automotive in Huntsville where I often get my service done, and they highly recommended Endurance. They trust Endurance exclusively and that gave me confidence to sign up. The entire process with Endurance was a breeze. The representative I spoke with was incredibly helpful and courteous. He displayed exceptional knowledge about the services and packages, and I felt very informed throughout our conversation.

    I chose a package that covers me for four years and up to 48,000 miles, bringing my car's total mileage up to about 151,432 miles. The plan includes valuable perks such as roadside assistance and hotel rentals, which, while I don’t travel often, gives me peace of mind. The whole process was a pleasure. and I was very happy with the way the program was presented. I also recommended Endurance to other people.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Richard. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help!

    - Endurance

    Verified purchase
    Customer ServiceCoveragePriceOnline & AppStaffRates

    Reviewed July 15, 2025

    I received a flyer in the mail before from Endurance Auto Warranty and considering that my auto warranty had expired, I contacted them. The interaction with their representative was quite smooth; he was friendly and knowledgeable about the warranty details. He explained everything about it.

    My primary coverage interest was comprehensive - ensuring key components such as the motor and transmission were covered, and I believe what was offered fit those requirements. All in all, the sign-up process was straightforward, and I was generally satisfied with it. However, I tried to call them today because I never received my paperwork in the mail.

    While I rate the customer service a rating of 4 for quality, which was decent overall, I felt the pricing was particularly favorable, deserving a 5. As an aside, although I've not yet explored their app, I'm considering it for future convenience.

    Overall, the experience with Endurance was positive, and I'd likely encourage friends or family to consider them.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Samantha. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you.

    Thanks,

    Endurance

    Verified purchase
    CoverageStaffRates

    Reviewed July 15, 2025

    I saw Endurance Auto Warranty on Facebook and discovered it was rated as the number one coverage. My sign-up experience was pleasant, and the representative I interacted with was professional and knowledgeable, making the whole process smooth. They informed me that the warranty would kick in after either 1,000 miles or a month, providing clarity on when the coverage would start. My primary reason for opting for this coverage was the thought that this might be the last vehicle I own, making extended coverage crucial for peace of mind. I'm satisfied with my choice and confident in Endurance's services.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Steve. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - Endurance

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 15, 2025

    I signed up with Endurance Auto Warranty after considering my previous experience with them. My past claim filing with them was fine. This time around, I returned to Endurance mainly because it’s such a popular brand; familiarity played a big part in my decision.

    When it came to setting everything up, the representative impressed me with her speed. I'd rate the overall customer service experience a five mostly because they were excellent. On the downside, I found the pricing to be on the higher side; I’d rate it at just a one.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Mark! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. We’re also glad the claims process was smooth and hassle-free for you—that’s exactly what we aim for!

    Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help.

    -The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechStaffResolution

    Reviewed July 15, 2025

    My initial experience with Endurance Auto Warranty was positive, despite a mix-up with the wrong VIN number. Thankfully, the team efficiently resolved this, and I didn't lose money. I first heard about Endurance on TV and decided to explore my options with multiple companies to see which best suits my needs.

    The customer service I received was remarkable. The representative was patient and handled the situation without making me feel embarrassed about the error. It could have been a pain for him 'cause he had to redo everything. He truly did a great job. While my experience so far with Endurance has been seamless, I do have to make another call to sort out my other contract's details.

    To date, I have not encountered any issues with my warranty as it stands, and it provides coverage for electronics that other companies don't typically cover. Overall, the process has been smooth, and I am satisfied with Endurance Auto Warranty for the time being.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Mary. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service resolving that mix-up. If you ever need anything, we’re here to help!

    - Endurance

    Verified purchase
    Customer ServiceCoverageStaffBillingRates

    Reviewed July 15, 2025

    I signed up for an Endurance auto warranty and the process was easy. The representative who assisted me was easy to deal with and incredibly helpful, explaining everything in detail from start to finish. After putting the warranty on, they sent me the form on what it covers over email. I've made the first payment, and the next one is on July 18. Based on my signup experience alone, I would rate the process highly. It's a solid start, and I'm optimistic about moving forward with Endurance.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Rameshwar! We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - Endurance

    Verified purchase
    Claims HandlingCoverageTechStaff

    Reviewed July 15, 2025

    I renewed my association with Endurance Auto Warranty. Having had a warranty with them in the past, the decision to explore coverage again felt straightforward. The sign-up process was smooth, underpinned by the rep's extensive knowledge and ability to elucidate details effectively.

    I had one claim and it was handled well. The mechanic shop managed everything, making it a stress-free experience for me. That ease of claim process, along with competent support, cemented my reliance on Endurance. Overall, I am satisfied with the service I received.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, James. We're glad to hear you chose to renew your plan with Endurance and that our coverage has been beneficial for your vehicle. We appreciate your loyalty and are here to support you with any future needs!

    - Endurance

    Verified purchase
    CoverageStaff

    Reviewed July 15, 2025

    I looked at two different companies but went with Endurance for their comprehensive coverage. Signing up with Endurance was a good experience. The rep explained everything clearly. It's been a couple of weeks now since I signed up, and my experience so far has been smooth.

    Having extended coverage was important for me because I’ve experienced vehicle issues in the past with another car after purchase. This time, I wanted to ensure I have support if something happens with my current vehicle. So far, the service has met my expectations.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Elaine. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future!

    - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 15, 2025

    The process of signing up for Endurance coverage was remarkable, largely due to the excellent reps I interacted with. Both the man named Ryan and the woman I initially spoke to were outstanding.

    One concern I had was the delay in receiving the paperwork, as I signed up on June 17th and was expecting it soon after.

    Overall, my experience with their customer service has been nothing short of a five-star experience.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Paul. We're thrilled to hear you had a great experience with our team! If you have any questions in the future, don’t hesitate to reach out. If you are experiencing a delay receiving your documentation, please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive everything you need in the format that works best for you.

    - Endurance

    Verified purchase
    Sales & MarketingStaffTransparency

    Reviewed July 15, 2025

    The information Endurance provided was helpful due to their transparent advertising. When I signed up, the process was user-friendly, and the rep was friendly, although they did try to sell me additional products at the end, which I didn't need. Despite that, the sign-up experience was smooth.

    I'd recommend Endurance to others.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Thomas. Thank you for recommending us in your review! We’re glad your experience with us was a great one.

    - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 15, 2025

    I was impressed with the excellent service provided by Endurance, and their representative educated me on details I had overlooked during the policy process. They were truly appreciative of my decision to continue my service with Endurance. I drive a Corolla 2020, and although I didn't know about Endurance before getting this car, they've proven to be a fantastic choice ever since I signed up.

    What stood out was their customer service. The team consistently checked in to make sure I was comfortable and satisfied. I felt valued and at ease knowing I was being well cared for.

    I would recommend Endurance to anyone. They're exceptional in their service delivery and overall approach.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Ernell, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

    - Endurance

    Customer ServiceCoverageTechPricePunctuality & SpeedStaffTransparency

    Reviewed July 14, 2025

    No stars for me. I put in my first claim for a front differential for my vehicle. It has been in the garage almost a month because they apparently didn't like the quote from the dealership. And still waiting no calls from endurance to give me any kind of updates. Called today was on hold for 20min gave up and hung up. Also read the fine print of your contact.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Joseph, thank you for your feedback. We strive to make every customer experience positive, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us directly at feedback@endurancedirect.com, and we will be in touch soon.

    Thank you,

    The Endurance Team

    CoveragePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 14, 2025

    After paying 2 years trying to get claim buy was denied quickly and rudely. I took about 4 hrs to get alive person. Although part claimed was covered in policy. Quickly was denied based on their small clause if exception. NO Inspection was set. The rep and the supervisor said nothing they can do to help.

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    Response from Endurance Warranty

    Joy, thank you for your feedback. We strive to make every customer experience positive, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us directly at feedback@endurancedirect.com, and we will be in touch soon.

    Thank you,

    The Endurance Team

    Refunds & PayoutsStaff

    Reviewed July 14, 2025

    I take very good care of my car, I purchased Endurance for breakdown protection, I have filed 3 claims in 2 years, all denied, they always find something to deny. I see no benefit. I’m cancelling. I quit them. I could have paid my own repair for what I have paid them in 2 years. First claim; seat module- Denied. Second claim: oil pan leak- Denied. 3rd claim: radiator leak- Denied. Where is the advantage??

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    Response from Endurance Warranty

    Gary, we’re sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you,

    The Endurance Team

    Customer ServiceClaims HandlingTechPriceMaintenanceValue

    Reviewed July 14, 2025

    Their claim process is arduous and very difficult to get through either on the phone which they keep you on hold for extended period times like over an hour or online which you need to have very specific codes from the repair shop or car dealership. The car dealership I worked with did not want to process the claim since it takes so long through Endurance system and I had to do it myself at the dealership. They actually have a printed sign at the service desk saying they recommend not using this company because of the claim process and how many things get denied. I tried to claims initially were accepted but then eventually denied.

    When canceling I was told well that I called back and ask why it was denied that I would have to provide service maintenance records that I maintained my vehicle properly. This was for an oil pan leak not sure what preventive maintenance or maintenance I should be doing on a oil pan but that's what they told me and then if I submitted maintenance records, They may consider the claim. Not worth it for the time and effort it took just to go through the claim process over an hour and a half and that's with the assistance of the dealership giving me the codes I needed for the repair and each part down to the nut and bolt and screws with part numbers for every item. To be denied and then told to resubmit it and be denied again with maintenance records

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    Endurance Warranty
    Response from Endurance Warranty

    Hello Plynch, we would like to apologize for your recent experience. We pride ourselves on our customer service and high-quality standards. We would like to make things right. Please email feedback@endurancedirect.com and we will be in touch soon.

    Thank you,

    The Endurance Team

    Customer ServiceCoverageStaffBilling

    Reviewed July 14, 2025

    Great experience with your customer service rep. Rodney. He was kind, courteous and very helpful in re-establishing my payment method and answering my questions regarding specifics on my policy coverages. Very satisfied. Thank you!

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, James! Your feedback means a lot to us, and we're here whenever you need support.

    -Endurance

    Maintenance

    Reviewed July 13, 2025

    Warranty should be comprehensive when it comes to hydraulic components on our warranted vehicles. If my right side brake caliper is determined to be bad, the general consensus in the maintenance industry due to physics is both calipers SHOULD be replaced... NOT just the passenger side. Same goes for components such as hydraulic struts; when one side is deemed bad, it's imperative that the other side gets changed out at the same time. This is a SAFETY issue in that we have an imbalance between two hydraulic components that could cause an accident.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for reaching out with your concerns regarding the warranty on hydraulic components. We understand the importance of maintaining vehicle safety and adhering to industry standards for brake caliper and hydraulic strut replacements. Please know that your feedback is invaluable to us as we constantly strive to improve our policies and coverage. For any additional support, please do not hesitate to contact our team. We are here to help and ensure your peace of mind on the road.

    -Endurance

    Verified purchase
    CoverageTechPunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed July 13, 2025

    Endurance Auto Warranty was suggested by the dealership when I purchased my car through Carvana. Signing-up was a good experience. My main concern arose soon after the purchase when I discovered some unexpected issues with my vehicle, especially codes that needed addressing. While the vehicle was within the 7-day grace period for issues to be sorted, I encountered a snag with the coverage. One of the major disappointments was that Endurance refused to cover a brake fluid replacement because it was labeled a "maintenance item," even though I had barely owned the car for six days. This was surprising and quite disheartening, as I expected the warranty to cover such unanticipated early issues.

    Fortunately, Carvana stepped in and offered to reimburse me for the brake fluid expense. I'm currently in the process of waiting for that reimbursement. However, I initially hoped that Endurance would have addressed these concerns, particularly given the situation's circumstances. I felt that Endurance could have shown more empathy and flexibility, considering I was a new customer addressing an immediate issue.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Debra! Thank you for providing your feedback. It's wonderful to hear that you had a smooth sign-up experience with Endurance recommended by Carvana. Endurance continually strives to offer better flexibility and customer support. It's reassuring to know that Carvana has stepped in to assist you. If there are any further concerns or if there's anything we can improve on in the future, please reach out. We're here to support you!

    Thank you,

    The Endurance Team

    Verified purchase
    Contract & TermsCoverageTechSales & MarketingStaffLoan Process

    Reviewed July 13, 2025

    I purchased Endurance Auto Warranty after realizing my previous warranty with Mercedes Benz had expired, and I still had another year left on my car loan.

    The process of signing up was smooth and straightforward. The sales rep was helpful and explained the different programs in detail. The coverage I received seemed even better than my previous warranty, especially considering the co-pay arrangements. It was more worthwhile as I could take my car to any dealership, providing me with greater flexibility.

    Throughout the process, I spoke to two different reps, both of whom were professional and polite. Everything was handled efficiently.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you so much for sharing your positive experience with us, Pam! We're thrilled to hear that our sign-up process was smooth and our representatives provided you with excellent service and detailed explanations about our coverage options. If you have any other questions or need further assistance, please don't hesitate to reach out. We're here to help!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaffFollow-ThroughHonesty & Transparency

    Reviewed July 12, 2025

    In contrast to another company which had previously misled me about coverage, Endurance offered the coverage I needed, as promised. I ended up selecting their Premier plan.

    Signing up with Endurance was straightforward, and I appreciated the clarity of their customer service. The representative was honest about what was covered and what wasn't. Although I haven't used the warranty yet, so far I am satisfied with their service and look forward to seeing how it goes if I need to use the warranty in the future.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Micahel, thank you for choosing our Premier plan and for your feedback! We're thrilled to hear about your positive experience with our clear and honest customer service. Should you ever need assistance, our team will be ready to help ensure your satisfaction.

    - The Endurance Team

    Verified purchase
    Sales & MarketingStaff

    Reviewed July 12, 2025

    The sign-up process at Endurance was smooth, and the salesperson was exceptional. I am quite satisfied with the plan and feel that it was a good choice. I haven't had any complaints with Endurance so far. Overall, I'm content with the warranty thus far.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, John. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    CoverageSales & MarketingPriceStaffRates

    Reviewed July 12, 2025

    The sales representative from Endurance Auto Warranty was knowledgeable and courteous, which made the process smooth and reassuring. Signing up was straightforward and enjoyable.

    I haven't had the chance to use the warranty yet, but the coverage seems to align well with my expectations. The pricing and deductible offered by Endurance are reasonable and provide peace of mind. Overall, my initial experience has been satisfying, and I'm pleased with my decision to go with Endurance. Here's hoping I won't need to use the warranty anytime soon!

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Lenita. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    CoveragePriceStaffRates

    Reviewed July 12, 2025

    The enrollment process was a breeze. The representative was clear in explaining the coverage options. I'm reasonably sure my plan includes comprehensive bumper-to-bumper coverage, which was what I was aiming for.

    When it came to the cost, it was a bit challenging to align it with my budget since I wasn't planning on purchasing right away. However, the representative was able to work something out, making it feasible to proceed with them. I would rate their pricing and service highly, as my experience so far has been favorable.

    While I might still need to check directly with Endurance regarding details like receiving a physical card, my initial experience here informs my positive impression.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Celine. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2025

    Signing up with Endurance was smooth, thanks to the excellent support from the customer service representative who assisted me through the process. Everything met my expectations. I’m pleased with my decision and would gladly recommend Endurance to others based on my positive experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, John. Thank you for recommending us in your review! We’re glad your experience with us was a great one.

    - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2025

    The customer service representative who assisted me during the signup process was very good and extremely helpful. I'm happy with the service so far and confident in recommending them based on my initial experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Joan. Thank you for recommending us in your review! We’re glad your experience with us was a great one.

    - Endurance

    Profile pic of the author.
    Verified purchase
    CoverageTechRefunds & Payouts

    Reviewed July 12, 2025

    Do not buy a warranty policy from Endurance. I was paying $225 a month for my BMW, and after six months, my car broke down and they didn’t want to cover anything but the tow! I would highly recommend saving your money and going with anyone else, they were terrible and didn’t want to cover anything of my vehicle issues that the warranty so-called covered. DO NOT WASTE YOUR TIME OR MONEY! SCAMMERS AND TOTAL RIPOFF! I also had to pay for the diagnostic out of pocket!

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    Endurance Warranty
    Response from Endurance Warranty

    Thomas, thank you for your feedback. We strive to make every customer experience positive, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us directly at feedback@endurancedirect.com, and we will be in touch soon.

    Thank you,

    The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingStaff

    Reviewed July 11, 2025

    I got an email from Endurance Auto Warranty a while back. I called somewhere else and didn't like what they cover, so I said I would give Endurance Auto Warranty a try. The standout aspect of my experience with Endurance was their sales representative. They were fantastic.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Craig. We're happy to hear that our team provided you with excellent service.

    - Endurance

    Profile pic of the author.
    CoverageTechPriceRates

    Reviewed July 11, 2025

    If I could leave a zero I would! DO NOT PURCHASE THIS WARRANTY! They always find a way NOT to cover something! My alternator went out and caused my new battery to fail and the regular battery warranty won't cover it because it was caused by the alternator. Not only that the BMW dealership won’t put in an aftermarket alternator and of course although the alternator is covered it’s only 1/2 the price of the OEM part. I’ve never made a claim and had this warranty for 4 years. Worse company ever!

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    Endurance Warranty
    Response from Endurance Warranty

    Cajan, thank you for your feedback. We strive to make every customer experience positive, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us directly at feedback@endurancedirect.com, and we will be in touch soon.

    Thank you,

    The Endurance Team

    StaffBilling

    Reviewed July 11, 2025

    I wanted to begin by stating that my experience began with a great deal of stress anxiety and frustration. My particular need was a billing conflict. However, I was Blessed to have the pleasure; expressed in gratitude to be put in the hands of account specialist Marquita **.💯 The resolution took a great amount of patience on my end as I'd been seeking resolution for over a week.🙁 Marquita to the rescue!!! Thank you Marquita for your patience, customer care and professionalism.💯 Most Sincerely, David S.

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    Endurance Warranty
    Response from Endurance Warranty

    David, thank you for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve.

    - Endurance

    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed July 11, 2025

    I saw Endurance on a TV commercial and they offered a better price compared to other companies. The purchase process was smooth and wonderful, and the plan options were presented clearly and understandably.

    The representative who contacted me did an excellent job explaining everything and I would definitely recommend Endurance to others. Overall, I had a very satisfying experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Melissa, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

    - Endurance

    CoverageTechStaffHonesty & Transparency

    Reviewed July 11, 2025

    I was mislead with this entire contract, only to pay two months on a plan that never had intentions on covering me. I wouldn’t recommend this company to anyone. I spoke to one person that helped me once I cancelled. He was a guy because the lady I spoke with told me one thing but it wasn’t that at all what she was stating.

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    Endurance Warranty
    Response from Endurance Warranty

    Temisha, thank you for your feedback. We strive to make every customer experience positive, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us directly at feedback@endurancedirect.com, and we will be in touch soon.

    Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 11, 2025

    Signing up with Endurance was smooth; I opted to do it over the phone. The rep I spoke with provided excellent customer service—he was patient and responsive to all my inquiries about the warranty details. I wanted full coverage, and he helped ensure that I got exactly what I was looking for.

    I would tell others to go for Endurance Auto Warranty. My interactions and the setup experience were satisfying.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Rapunzel. Thank you for recommending us in your review! We’re glad your experience with us was a great one.

    - Endurance

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaffBilling

    Reviewed July 11, 2025

    My previous coverage with another provider left me frustrated, as they only covered minor services like a couple of oil changes. Having had Endurance before on my Nissan and knowing their service, switching back seemed promising.

    The Endurance representative during the sign-up process displayed a high level of professionalism and knowledge, highlighting perks such as waiving the $29 application fee and offering a reduction on my monthly payments, which were new benefits since my earlier experience with them.

    What solidified my decision was not just the competitive terms but the promptness and clarity during our conversation. Endurance's quick response time was crucial; had another provider reached out first, my choice might have been different.

    I recommend Endurance. My past positive experience with them for more comprehensive coverage influences my trust in their service once more. It seemed like the right choice, avoiding the limitations I previously faced.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Wanda! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help.

    -The Endurance Team

    Verified purchase
    CoverageSales & MarketingStaffRates

    Reviewed July 11, 2025

    My experience signing up with with Endurance Auto Warranty was highly positive due to the helpful service I received. The sales agent I interacted with was incredibly informative and knowledgeable, guiding me to a good rate. This was my first dive into auto warranties, and they managed to explain everything clearly, which eased any concerns I had. The coverage met my expectations, and I appreciated that the process went smoothly without any hiccups. Endurance did a fantastic job, and I'd have no problem recommending them based on my initial experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Shanel! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help.

    -The Endurance Team

    Verified purchase

    Reviewed July 11, 2025

    I found the plan options at Endurance to be quite reasonable. The sign-up process was also very straightforward.

    Overall, the initial steps have been promising, and I trust things will continue to go well when needed.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, John. Thanks for taking the time to share your positive experience. We appreciate it!

    - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 11, 2025

    I needed something reliable for an auto warranty as my job involves traveling to different grocery stores for resets and remodels. My main requirement was coverage for major motor issues in case they arose.

    The Endurance rep I interacted with was extremely patient and thoroughly explained everything. It made the sign-up process easy and worthwhile. It was smooth and satisfactory.

    My overall interaction with Endurance has been positive, especially regarding customer service and the quality of service during the sign-up process.

    I would highly recommend Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Jonathon! It’s great to hear that you have found peace of mind with Endurance and that our representative provided such great support. Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help.

    -The Endurance Team

    Verified purchase
    CoverageSales & MarketingPriceStaffFollow-Through

    Reviewed July 11, 2025

    The initial purchasing process at Endurance was quite professional, and the sales pitch was engaging. However, my confidence was shaken when I started reading some reviews online. Reviews were pointing out concerns about claims not being honored, which worried me. I had been assured by the sales rep that my warranty would cover everything, including the engine, transmission, and computer systems, with just a $100 deductible. This assurance contrasted with customer reviews that suggested otherwise, highlighting issues with claims being denied because they were supposedly pre-existing problems.

    I'm genuinely hoping that should my need to use Endurance arise, the process will be as smooth as promised and that those negative reviews don't reflect my future experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Tynisha. Your feedback is highly appreciated. Thank you for the review!

    - Endurance

    Verified purchase
    CoverageStaffRates

    Reviewed July 10, 2025

    When I spoke to the Endurance representative, I found him to be quite convincing, which led me to commit. We discussed the various packages Endurance offers, and I felt that the coverage options effectively addressed all my concerns. While the specifics elude my memory, everything I was worried about seemed to be covered.

    Something amusing happened after I signed up, as their commercial aired on the radio; it was a nice coincidence. Deciding on warranty coverage was crucial for me because my vehicle is a Ford F-350, and given it's my first Ford, I was eager for peace of mind. I've heard quite a few anecdotes about Ford cars, and I just wanted to make sure any potential issues wouldn't hit my wallet too hard. With all said and done, I genuinely appreciated the sign-up experience. If I had to rate it, I'd go above and beyond the usual scale because of the remarkable help from the representative. Overall, my experience with Endurance so far has been promising and left a positive impression.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Anthony. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come.

    - Endurance

    Verified purchase
    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffBilling

    Reviewed July 10, 2025

    A gentleman from Endurance assisted me, offering a discount as a long-time customer. His helpful demeanor and the warm "welcome back" gesture made the renewal process quite pleasant.

    The reason I returned to Endurance was because I initially liked their service. After switching cars, the car dealer intended to extend a different warranty, but it was not as it seemed. This prompted me to call Endurance again, and they handled everything with ease and professionalism.

    During my renewal, they extended every courtesy, including managing to get a discount on my monthly payments. The deductible I have to pay is also significantly cheaper. At no point was I offered any bribes or incentives—just straightforward, excellent service.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Charles. We're glad to hear you chose to renew your plan with Endurance and that our coverage has been beneficial for your vehicle. We appreciate your loyalty and are here to support you with any future needs!

    - Endurance

    Verified purchase
    CoveragePricePunctuality & SpeedOnline & AppStaffRates

    Reviewed July 10, 2025

    For the car I owned before, I stuck with Endurance for about six years. During that period, I only had to use the warranty twice, but each interaction was handled with professionalism and efficiency. So, when I purchased my new car, naturally, I went back to what I trusted.

    The process of signing up with Endurance this time around was seamless. The representative who assisted me was incredibly professional and thorough, addressing all of my needs and concerns, which left me with very few questions. I was so satisfied that I've already recommended Endurance to my sister, who has also signed up for their services.

    In terms of cost, I feel that the price for their service deserves top marks. I'd rate it at a solid five. Moreover, having their app installed has made managing the warranty even easier. I find it user-friendly and a fantastic tool for quickly accessing information when needed.

    Overall, I'm more than pleased with my choice to stick with Endurance Auto Warranty and often find myself promoting their services to others. They consistently deliver on their promises, and their commitment to professionalism is evident.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Sharon. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy.

    - Endurance

    Verified purchase
    Customer ServiceClaims HandlingCoveragePricePunctuality & SpeedStaffRates

    Reviewed July 10, 2025

    I had previous dealings with Endurance Auto Warranty. I needed an auto warranty for a newer vehicle, and remembering past experiences prompted me to revisit them. Signing up again was straightforward and I completed the process over the phone without any issues. They suggested the Superior coverage for me, which seemed fitting.

    Although I haven't had a chance to file a claim yet and am still waiting on the policy paperwork, my general feeling is positive. From past experience, I decided to continue with Endurance, despite noticing their pricing has increased. Nonetheless, I have no complaints about the transaction. I felt that the sign-up support was commendable, based on my interaction with their representative.

    In summary, my renewing journey with Endurance has been smooth and reminiscent of why I turned to them initially. The cost seems to have surged, which I would denote as a satisfactory experience this time around, but customer service still maintains strong appeal.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Sharon, we're thrilled to hear that you've had a smooth renewing experience with Endurance, and our customer service upheld the standards that initially drew you to us. We appreciate your feedback regarding pricing and are delighted that our support team could guide you effectively. Please feel free to reach out if you have any questions about your coverage or need assistance in the future. We're here for you!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechOnline & AppStaffTransparency

    Reviewed July 10, 2025

    My previous warranty from a car company was not renewed due to high mileage, and that's when I found out that Webb Chevrolet recommended Endurance alongside some other providers. I decided to go with Endurance because it consistently showed up on my phone, and Webb Chevrolet vouched for their quality.

    The signup experience was excellent. The representative was very professional, explained everything clearly, and took extra care to answer any questions my husband and I had. She thoroughly detailed what the warranty would cover without rushing through the process.

    Regarding the perks, I'm still reading through the policy because it's quite detailed. However, I understand there are some formidable offerings, though I don't have all the specifics yet. I stopped to note that the coverage I have isn't as extensive as the superior coverage they offer.

    Endurance's transparency and affordability are things I'd tell friends and family about. They ensure their customers understand the program thoroughly without any hidden surprises.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Phyllis! We're thrilled to hear about your positive experience with our customer service team and the care taken to explain our coverage options. Your trust in Endurance and your mention of our transparency and affordability mean the world to us. Thank you for spreading the word about our efforts to ensure clarity and satisfaction with our services. Enjoy the peace of mind your coverage brings, and we are here if you need anything!

    - The Endurance Team

    Verified purchase
    Customer ServiceClaims HandlingCoverageTechPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed July 10, 2025

    Unfortunately, my experience with Endurance Auto Warranty hasn't gone as smoothly as anticipated. After driving over 1,700 miles in approximately five months, I started experiencing transmission problems. I took my car to a Nissan dealership, where the Endurance representative inspected it. While he acknowledged the issue, Endurance requested to tear down the transmission for further inspection with the risk that if they decided not to cover the repairs, I'd have to pay out-of-pocket.

    This process has left me without a car for about two weeks. Despite not having used the warranty service until now, I did meet both their 30 days and 1,000 miles conditions, so this has been incredibly frustrating. When I reached out to customer service before submitting a claim, they guided me to take the car to the dealership, and the dealership was to contact Endurance. However, the wait time on call was around 45 minutes.

    In purchasing the insurance, red flags regarding my Nissan Altima SV were already raised during the call with the representative, so I was assured covering the car wouldn't be an issue. Despite having no problems when driving initially, issues have emerged after activation. I'm hoping Endurance resolves this soon, as the current lack of clarity and coverage is disappointing given the premium paid and the initial positive review I left for them.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi William. We appreciate you bringing your experience to our attention. First and foremost, we're sorry to hear about the challenges you're facing with the transmission issue and the delay in repairs. It sounds like the circumstances have been especially trying, and we regret any frustration caused.

    We want to reaffirm our commitment to your satisfaction and are eager to further assist with your situation. To avoid further inconveniences, please reach out at your earliest convenience so our claims team can work toward a timely and satisfactory resolution: call at (866) 432-4443 or email our team at feedback@endurancedirect.com.

    Thank you for your patience and understanding, and for giving us the opportunity to assist you. We’re devoted to providing you with the support you expect and deserve as we work together toward a respective resolution. Hang in there — we'll see this through with you.

    - The Endurance Team

    Customer ServiceStaff

    Reviewed July 10, 2025

    Kelsey, the customer service agent was superb, addressing all three of my concerns in a professional, timely and very importantly, friendly manner. I was fully satisfied with the outcome and appreciated her intersection of her own personality into our conversation.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Trish! It's wonderful to hear about your positive interaction with Kelsey! We're happy that she was able to effectively address your concerns with professionalism and a friendly approach. We are proud to have representatives who can make our customers feel valued through genuine and personal communication. Thank you for sharing your experience, and if you need further assistance, please don't hesitate to reach out!

    -Endurance

    Customer ServiceStaffBilling

    Reviewed July 10, 2025

    I am so happy with my customer service contact today! Woman that assisted me on the phone was personable, friendly, and a delight to speak with! She changed my payment information and took my payment.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Sarah! We are thrilled to hear about your experience with our service team! It's wonderful to know that the assistance you received was both personable and efficient. We appreciate your feedback and are always here to help. Thank you for your kind words!

    - The Endurance Team

    Customer ServiceCoveragePrice

    Reviewed July 10, 2025

    I'm pleased with my experience. I no longer have my vehicle. Unfortunately, I won't be able to keep this policy, but in the near future, if needed, I will start again. The warranties are very affordable in the customer service. It's remarkable. Thank you..

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you so much for your kind review, Darling! We're thrilled to hear that you had a positive experience with our affordable warranties and remarkable customer service. While we're sad to see you go for now, we truly appreciate your expression of interest in returning if your circumstances change in the future. Should you need any assistance, please don't hesitate to reach out.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedStaffBillingResolution

    Reviewed July 10, 2025

    When I called Endurance to get a quote, I spoke with a sales agent who was quite helpful, but we ran into a mix-up with the payment schedule. I had clearly communicated that I am only paid on the first of the month and preferred to have payments deducted then. Unfortunately, they processed the initial down payment on the day of our conversation, catching me off guard and leaving me briefly stuck behind on my payments.

    Thankfully, after some back-and-forth communication, Endurance took measures to rectify the situation. To better accommodate my needs, I requested that future payments be processed on the second of each month, considering the first might sometimes fall on a weekend. They agreed, although I wished they had listened to my request from the start. Despite this blunder, the coverage they offered was comprehensive enough for what I was seeking for my vehicle.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Edwin. Thank you for taking the time to share your experience with us. We're glad our team was ultimately able to resolve the payment scheduling issue to better suit your situation. We apologize for any inconvenience caused during the initial setup, as well as the miscommunication about when payments would be processed. Your feedback is important, as it helps us improve our internal processes to better serve our customers in the future. Should you have any more questions or need further assistance, please don’t hesitate to reach out! Thank you for your understanding and for choosing Endurance!

    - Endurance

    Verified purchase
    CoverageSales & MarketingPriceMaintenanceStaffTransparency

    Reviewed July 10, 2025

    Endurance Auto Warranty sent me a letter and I became curious to get a quote. The sales representative who assisted me was excellent—very professional and thorough in their explanations. They made everything clear and easy to understand. Despite the coverage being more expensive than I initially anticipated, it seemed worth the investment given my circumstances. I have a nine-year-old car with only 64,000 miles on it, and since a new one would cost around $80,000, I realized renewing isn't really in my budget. My car's in pristine shape thanks to regular maintenance and keeping it garaged over the years, and knowing that I can get a four-year warranty this way provides peace of mind. It’s comforting to have coverage if something major goes wrong, without the financial strain of out-of-pocket repair costs. The process of purchasing the policy was smooth and straightforward. Everything they promised, they delivered.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your thoughtful feedback, Al! We're happy to hear that you had a positive experience with our sales representative and that the convenience of the process met your expectations. It's wonderful to know the coverage provides you with peace of mind for unforeseen repairs to your 9-year-old vehicle. We're committed to ensuring our customers feel supported and informed at each step, so please reach out if you have any more questions or future needs. Enjoy the reassurance brought by your four-year plan!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceStaffRatesTransparency

    Reviewed July 10, 2025

    My Chrysler Town and Country touring van had recently turned 10 years old and surpassed 100,000 miles, so I wanted to ensure it was well-protected for the long haul. Endurance caught my attention through their commercials, and after some research, they stood out more prominently than others, like CarShield.

    One of the main reasons I chose Endurance was my interaction with their representative. She was incredibly professional, knowledgeable, and genuinely seemed to enjoy her job. Her thorough explanation of the coverage left me feeling confident about my decision and convinced me to give them a try. I was particularly impressed with her demeanor and the level of energy she brought to the conversation.

    I rate my sign-up experience a five because of the excellent service I received, although I couldn't compare rates with other companies since I didn’t extensively explore other pricing options.

    In summary, I felt the process of joining Endurance Auto Warranty was straightforward, and I appreciated the outstanding customer service provided. If everything goes as smoothly as described, I might remain a loyal customer for a long time.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review of your experience with Endurance, Barbara! We're thrilled to hear how helpful and friendly our representative was, making sure all your questions were addressed and needs met. It's wonderful to know that you're satisfied with the level of service you received. We are committed to delivering outstanding customer experience, and your words reassure us we’re on track. Should you have any further questions or require assistance at any point, we're just a call away. We look forward to continuing this journey with you!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 10, 2025

    The whole sign-up process was straightforward and went smoothly thanks to a professional and knowledgeable representative I dealt with over the phone. Though I haven’t had extensive experience with the service yet, securing coverage was crucial for me given the high mileage on my vehicle — 250,000 miles. Having an extended warranty seemed a wise choice.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience, Randy! We're thrilled to hear that the sign-up process was seamless and that our representative was able to assist you professionally and with knowledge. A high-mileage vehicle can certainly benefit from the peace of mind that having coverage provides. If you have any future questions or need assistance, please feel free to reach out. Looking forward to serving you!

    - The Endurance Team

    Verified purchase
    CoverageTechPriceStaff

    Reviewed July 10, 2025

    Signing up with Endurance was straightforward and the representative was very helpful, which was a positive start.

    Regarding cost, I found the options to be comparable to other similar services like CarShield, albeit a little on the high side. However, I believe it's a worthwhile investment. My vehicle is currently at the dealership for injector replacements, but delays on their end are preventing me from experiencing the true service of Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Monte! We're happy to hear that you had a smooth start with signing up for Endurance with the help of our team and appreciate you considering our services as a valuable investment. We're committed to providing top-tier assistance whenever it's needed! Should you have any more questions or need support, please reach out. We're here to help.

    -Endurance

    Customer ServiceCoverageLoan ProcessHonesty & Transparency

    Reviewed July 10, 2025

    No Stars Buyer Beware, fraudulent expectations, please find another Company with a Better Plan. I was fed false information, telling me my policy with the warranty Company I initially purchased with my car was expiring. This was not true. My existing warranty with my car loan holder is intact until 2026. Endurance misled me and began to filter money out of my account after I called numerous times asking them to terminate the Endurance policy they ignored my request. Save yourself a lot of hassle and money. Look for a more reputable Company. Please, Consumer Beware!!!!!

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    Endurance Warranty
    Response from Endurance Warranty

    We are truly sorry to hear about your experience and the misleading information you received regarding your coverage. Clear communication and respectful service are of utmost importance to us, and we regret any inconvenience you've faced. Please reach out to us at feedback@endurancedirect.com so we can investigate this situation further and address your concerns. Your feedback is valued, and we want to ensure a resolution that aligns with your needs. Thank you for bringing this to our attention, Thalia.

    Thanks,

    The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed July 9, 2025

    The initial enrollment process seemed seamless but quickly turned perplexing when I discovered discrepancies regarding the mileage coverage of my vehicle. While I understood that the new warranty should add approximately 80,000 miles to the existing 37,000 miles on my car, I learned from Endurance that this was not the case. Instead, the total covered mileage misleadingly included the car's current mileage.

    Additionally, I was disappointed as I have yet to receive the actual contract, despite receiving a few emails. The sales representatives were helpful overall, but the mileage misunderstanding left me wanting more transparency. And no incentives were offered for favorable reviews, which I appreciated.

    Overall, I was pleased with how I was treated during the sign-up, though I would appreciate more clarity in terms of the mileage and contract documents.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experiences with us, Miguel. We're glad to hear that the support from our sales representatives met your expectations during the initial enrollment. We also acknowledge the mismatch in understanding about our mileage coverage. Ensuring clarity is essential, and we'll work on simplifying communication to enhance transparency for future interactions. Please give us a call at (866) 432-4443 or email our team at feedback@endurancedirect.com so we can promptly assist you and ensure you receive the documentation you need in the format that works best for you. If there is anything else we can assist you with, please feel free to reach out—we're here to help! Thank you for choosing Endurance.

    - The Endurance Team

    Verified purchase
    CoveragePriceStaffRates

    Reviewed July 9, 2025

    I opted for the Endurance comprehensive coverage after hearing what they had to offer. I was pleased with the representative who helped me; they were polite, knowledgeable, and explained everything clearly. If someone were to ask me about my experience, I'd recommend Endurance as the first company to check with, just as I did.

    The process of getting set up with Endurance was excellent, and I'd confidently recommend them with the highest ratings across different aspects such as customer experience, quality, and pricing.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your wonderful review, Dion! We're thrilled to hear that you had such a positive experience with our representative and the sign-up process. At Endurance, we strive to provide excellent service and comprehensive coverage, so your recommendation means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedStaffRates

    Reviewed July 9, 2025

    I received a letter informing me that although I hadn't reached the 100,000-mile limit, my five-year warranty period was over. I received a prompt response from Endurance Auto Warranty after showing interest, possibly through an online ad. The setup process was remarkably easy, and I appreciated how attentive they were when I called to verify their legitimacy through my car dealer, which confirmed their credibility. The plan I received was a set package, and while I'm not entirely sure if it's a bumper-to-bumper policy, it seems to cover all that I need. I told the rep, "I cannot sign with you. I need to call my dealer to know if your company is legit." He stayed online when I called my dealer. They said, "No. Endurance is good." That's why I sign up with Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Gastao! We're thrilled to hear about your positive experience with Endurance. It's great to know that our team was attentive and made the setup process easy for you. We're also pleased that our operations checked out when verified with your car dealer, reaffirming your decision to have us cover your vehicle. We strive to provide plans that suit exactly what our customers need, and we're happy to hear you found such a fit. Keep enjoying your peace of mind, and please let us know if there's anything else we can assist you with!

    - The Endurance Team

    Verified purchase
    CoveragePriceStaff

    Reviewed July 9, 2025

    One of my vehicles, which already had a warranty, was nearing the end of its coverage, and the premium was getting quite steep. Endurance Auto Warranty had been reaching out to me for about a year and a half, so I eventually considered what they had to offer. I had prior disappointing encounters with other companies, like Car Shield, whose persistence in trying to win me back was quite off-putting. Kemper was another company I tried, which did not leave a positive impression.

    The deciding factor for choosing Endurance was the professionalism and respect shown by their representatives, along with being very helpful in addressing my needs. These qualities were significant in gaining my trust and are some of the reasons I felt confident in making my decision with them. For those considering signing up with Endurance, I'd definitely recommend giving it a go. Additionally, I've shared my experience with family members who might contact Endurance soon, based on my recommendations.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your positive review, Floyd! We're thrilled to hear that you had such a positive experience with our representative and the sign-up process. At Endurance, we strive to provide excellent service and comprehensive coverage, so your recommendation means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out.

    - The Endurance Team

    Verified purchase
    TechStaff

    Reviewed July 9, 2025

    I opted for Endurance Auto Warranty due to the increasing age of my vehicle and the company's solid reputation. This was my first time using their services. I found the representative who assisted me to be incredibly helpful. He clearly explained the product details and available options. I drive a Jeep, and I was aware that my local dealer accepts Endurance, which gave me added confidence in choosing their warranty.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your positive review, Richard! We're thrilled to hear that you had such a positive experience with our representative. At Endurance, we strive to provide excellent service and comprehensive coverage, so your recommendation means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaffRatesTransparency

    Reviewed July 9, 2025

    What stood out to me about Endurance was the service right from the start. The sales representative who assisted me was well-spoken, understanding, and made the whole process clear and easy to follow.

    The pricing offered seemed very reasonable. I appreciated the transparency around costs, which aligned with my budget and expectations. I felt comfortable agreeing with the policy because the coverage matched what I was looking for perfectly.

    Overall, my experience has been very positive. I encountered no issues that needed to be handled differently; everything was communicated clearly and efficiently. If I were to rate my experience, I'd comfortably give it a top score, as their customer service was outstanding.

    I'm happy for others to know Endurance did a commendable job. They assured me of ongoing support, which adds to my peace of mind.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you so much for your kind review, Latorria! We're happy to hear that your experience with Endurance was outstanding from the start. Ensuring our customers receive transparent and knowledgeable service is our priority, and we're glad this helped make your coverage choice smooth and reassuring.

    Your satisfaction and peace of mind mean the world to us, and we look forward to supporting you every step of the way.

    - The Endurance Team

    Verified purchase
    Claims HandlingCoverageTechStaff

    Reviewed July 9, 2025

    My previous experience with Endurance Auto Warranty was without filing a claim, but having the warranty provided a great sense of security. When I recently contacted them for a new warranty, my interaction with their representative, Lance, was outstanding. He clearly explained everything about how the warranty works, including the financing options. The sign-up process was straightforward, and he made the entire experience pleasant and informative. Initially, I chose Endurance after my dealership warranty expired due to high mileage on my vehicle. I drive frequently, so I wanted the comfort of an extended warranty.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Larry. Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Lance provided you with outstanding service and clarity about your coverage and financing options. It's fantastic to know you found the sign-up process straightforward and felt well-supported. We appreciate the trust you've placed in Endurance and are happy that our coverages offer you peace of mind on the road. If there's anything you ever need, don't hesitate to reach out.

    - The Endurance Team

    Verified purchase
    CoverageStaff

    Reviewed July 9, 2025

    I returned to Endurance Auto Warranty because of the professional service I had received from them in the past. I used to be with Endurance initially, and I found them to be reliable compared to other options like CarShield, whose service I found lacking. Signing up again with Endurance was smooth, and I appreciated their professionalism, marking the entire experience as very positive. I would definitely recommend them to others based on the excellent service I received when enrolling in their policy.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Jeffrey! Thank you for sharing your positive experience with us. We're thrilled to hear that returning to Endurance was a seamless process and that you appreciated the professionalism of our team. It means a lot to us that you would recommend our services to others. We're here to support you whenever you need!

    - The Endurance Team

    Verified purchase
    TechSales & MarketingPriceStaff

    Reviewed July 9, 2025

    I opted for Endurance Auto Warranty to protect my newly purchased vehicle. I was weighing my options and ended up contacting them for a quote. They offered an attractive deal with several incentives for signing up right away, which finalized my decision to go with them.

    The representative I dealt with was quite professional and left a positive impression on me during the sign-up process. Although I've been too busy to compare the benefits of Endurance against other providers in depth, based on what I could tell, I felt confident moving forward with them, hoping I made the right choice.

    I'm satisfied with the package offered by Endurance and was pleased with my experience overall. If any of my friends or family were curious about my experience signing up with Endurance, I'd confidently share my positive story with them as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Doris. Thank you for sharing your wonderful experience with us! We greatly value your trust in Endurance and are thrilled to hear you felt confident in choosing us. Our team is always ready to assist, and we're happy to have you as part of the Endurance family. We look forward to supporting your vehicle protection needs!

    - The Endurance Team

    Claims HandlingCoverageTechMaintenance

    Reviewed July 9, 2025

    My claim was denied due to the adjuster not approving a complete transmission replacement vice a torque converter. The vehicle is still having the same problem and is still in the shop. I will not only sue, but will also contact my local investigative reporter to look into the matter. This is a complete shamble, and I was recommended by someone who has had no problems with your service. ALL my maintenance has been kept up.

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    TechPunctuality & SpeedStaff

    Reviewed July 9, 2025

    I Had to cancel my contract and the agent made the process painless. I was surprised by the empathy I received. The reason I was canceling was due to the unexpected loss of the contracted vehicle. This was tough situation but the fast and efficient treatment tethered with respect was very helpful.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your experience with us, Cynthia. We're deeply sorry for the circumstances of your situation but grateful that our team was able to provide you with respectful and efficient service during the cancellation process. We appreciate your kind words, and if there is anything else we can do for you, please let us know. We’re here to help!

    -Endurance

    Profile pic of the author.
    Customer ServiceCoverageTechPriceMaintenanceBillingRatesRental Car

    Reviewed July 9, 2025

    Endurance is the worse extended warranty company out right now. Customers service has you on hold for an average of 48 minutes. I took my 2019 Chevy Tahoe to a Chevy dealership service center because my transmission burnt out. The automatic transmission is covered under my warranty. Endurance will not use the repair parts that the dealership had, and instead wanted to ship out aftermarket parts that would have taken an additional 6 days to get to the service center and then won’t release payment to the service center until they received the broken transmission even after a claims adjuster already came out to confirm, take pictures and assess the damage to the vehicle.

    We are talking about 2 weeks without a car and the rental car policy is crap. They only cover you for up to 5 days at $30 a day. It takes 6 days for the service center to even get the part. This is the worst company I have ever dealt with and I encourage any and everyone who is thinking about an extended warranty to avoid using Endurance. This is a major inconvenience for me and my family. It’s not even about having 1 bad experience. This is the second time that they failed to actually cover the repairs required that fall under my coverage. They want you to accept their aftermarket parts and pay premium prices for coverage. DO NOT USE ENDURANCE!

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    Endurance Warranty
    Response from Endurance Warranty

    We apologize for the challenges and inconvenience you've faced with our service. We take feedback like yours seriously, as it's vital in helping us improve. We sincerely regret the hold issues and that the process was not as smooth and quick as anticipated. Regarding issues with parts and efficiency of payment practices, we'd like to look into your specific situation further and see how we can address your concerns better. Please reach out to us directly at feedback@endurancedirect.com with your plan details at your earliest convenience. Our aim is to ensure all our customers get the assistance they rightfully deserve.

    Thank you for your patience,

    The Endurance Team.

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaffRates

    Reviewed July 9, 2025

    I've experienced issues with my car in the past, so I decided to call Endurance Auto Warranty hoping to get a quote. I wanted the peace of mind that comes with being covered rather than not.

    The sales representative provided excellent service and the coverage offered was priced better than I expected, matching what I was searching for. At this point, I can't think of any improvements for Endurance—everything has gone smoothly so far. I would rate my entire experience a five. Overall, I'm quite pleased with the decision to go with Endurance Auto Warranty.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Alfredo! We're delighted to hear that our sales representative provided excellent service and that you found the coverage to be both comprehensive and well-priced. If you need any further assistance, don't hesitate to reach out. We look forward to serving you in the future.

    - The Endurance Team

    Customer ServiceRefunds & Payouts

    Reviewed July 9, 2025

    I temporarily signed up extended warranty for my daughter’s car. Talked to Lavar **. Good guy but I made him aware I may need to cancel if my daughter’s car already purchased elsewhere. As she did, I called to cancel for full refund as they digit not the activation fee of 29.00!, sad a company does that to consumers. I would never go with this company because of hidden no refund fees!!! Too bad for them.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Brooks. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right regarding that activation fee.

    Thank you,

    The Endurance Team

    Customer ServicePriceStaff

    Reviewed July 9, 2025

    The customer service is top notch. I was guided through very thoroughly. Staff was courteous and professional. I will recommend Endurance to family and friends. The cost will be well worth it hopefully.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you so much for your positive review, Damon! We're thrilled to hear that you had an exceptional experience with our customer service team. Your words strongly affirm our commitment to professional and courteous service. Recommending us to your friends and family truly means the world to us.

    If there’s ever anything else we can do for you, please don’t hesitate to reach out.

    -The Endurance Team

    Profile pic of the author.
    Customer ServiceTechPriceStaffRates

    Reviewed July 9, 2025

    I haven't placed a claim yet, but as of the moment each representative has answered all my questions and Devon has provided excellent customer service. Pricing is ok. Most dealership accept them so that gives me a peace of mind

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Kaz! Thank you for the 5-star review. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service giving you a peace of mind. If you ever need anything, we’re here to help!

    - Endurance

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    Endurance Warranty Company Information

    Social media:
    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd.
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Website:
    www.endurancewarranty.com