Endurance Warranty Reviews

Updated on 05/31/2026: Endurance said it took 6-8 weeks to process a refund. Well, after 10 weeks I called and they said I'm not getting a refund BECAUSE they deducted claims from the amount due me. I've never heard of an insurance policy that deducted claims from a cancellation refund. It's not how insurance works under normal circumstances. Then, they didn't have the courtesy to let me know, I had to call again.

I had a good experience with The person that helped me, was very detailed about how the insurance works and what this insurance covers. I believe that I made a good choice with this Endurance insurance.

I had difficulties signing up for Endurance at first, but after we worked everything through, then it was okay. I gave them my miles and everything. I paid them money. Then I had a seven-day waiting period versus a 30-day waiting period on this one here. When my truck had a problem, I couldn't get it fixed because of the mileage. So, I was pissed about that. They were like, “That's not the mileage that we have.” I said, “That's the mileage that I gave you. Nothing has changed." So, we went back and forth with that. I talked to about four different people. After that last one, then they addressed it well.

I called CarShield and had an uncomfortable phone call as they had too many questions. I kept seeing Endurance on the television, so I decided to call them. The people I talked to were courteous and gave me the information I needed. They also gave me a discount and it was easy to communicate with them, which was the biggest thing for me. It wasn't pushed and I didn't have to make a decision right then. So, I went with them and I’m very satisfied. I had to put 1,000 miles on my vehicle first and once that happened, I made a phone call, gave them my mileage, and I got the contract. One time, I called to inquire if they covered a certain thing and their rep said that my coverage is covering everything except maintenance. All in all, I would tell my friends to get Endurance. They're the ones you should have.

I needed an extended warranty on the type of vehicle I have. I had seen certain things that Endurance did that I liked. My signup experience was good. The person that I talked to explained everything well. They helped me understood better. I was impressed with the warranty that they have. The one that I got covered my whole vehicle. Everybody doesn't give you that.

I have a 2018 vehicle that did not have any coverage. It’s been totally paid for since we bought it and it has very low mileage, but I can't afford if a transmission went out. I needed something to cover it. I had a policy with another company, and I wasn't happy with what they were charging me. I looked at three or four companies and found Endurance to be a little more reasonable since I am a widow. It was cheaper for me to make a monthly payment than a huge payment at once. Endurance explained things very well and the rep I signed up with was very nice.

I attempted to cancel my contract and request a refund after my vehicle was totaled, as there is no longer any need for the warranty coverage. During the call, the representative repeatedly tried to persuade me to keep the contract active, which I found confusing given that the vehicle no longer exists. I was simply trying to move forward with the cancellation and refund process based on the circumstances.

Tabitha G was awesome! She gave me all the information I needed and some that I didn't know about that was also helpful. She's a great asset to your company. Thanks for the help. Tabitha, great job!

Endurance warranty isn’t worth the paper it’s printed on. I got this warranty to not have to worry about my vehicle breaking down. I have had a claim for months now that they keep asking for more paperwork and any reason not to pay for my transmission. When I first got my plan they said if I was not happy I could get a full refund but I asked about a full refund because they haven’t done a damn thing for me and they said it would be prorated. I wish I had never signed up with them. Now they want to keep some of my money even though all they’ve done is make my life harder. I’ve Been without a vehicle 2 months now and the claim has Been in for 6 months. Don’t waste your time or money. I would give them a negative 100 if it was possible.

I would like to extend my appreciation to the support I got from Courtney **. She was a great help to me and for your company.

The person who helped me was very knowledgeable & assisted me as much as possible.

Excellent customer service representation. Knowledgable and thorough explanation of a policy. We will forward information of Endurance to others who need car insurance coverage. We expect to cover any future automobiles with Endurance.

I have read so many negative reviews about endurance on different Facebook posts and things of that nature. My personal experience 💯💯💯⭐️⭐️⭐️⭐️⭐️. I have a 2017 Cadillac Escalade ESV.. It took less than 5 hours for my shop diagnosed. Send my claim over and for Endurance to honor my policy and even fixed My strut, which I had no idea was leaking. So My advice is do your own research. Make sure you make your payments and make sure your checks for your vehicle all handled, go to an ASE Certified mechanic..THINGS ARE ABSOLUTELY BRILLIANT... I am not paid for this review!!! THEY SAVED ME!!! THANK YOU ENDURANCE

The individual at Endurance who set me up was excellent. Their service has been excellent as well. I would highly recommend them.

I did research on other companies, and Endurance was the only one that pretty much handled all the claims themselves and not a third party. I've been with them for two years now, and their customer service has been good. I had one claim, and they paid it, so I was good.

I was signed up with another warranty company, but it was month to month. So, I called Endurance and signed-up for a three-year program. I've been with Endurance for about three weeks now. The rep who assisted me was so nice and friendly. I like the incentives and the low deductible that he gave me. He also gave me extra miles on my vehicle and all of the discounts for my age and my the dual cars. Plus, he gave what was due since my friend referred me.

Endurance is one of the top companies, and it caught my interest since my vehicle was coming to the end of its factory warranty. Signing up online was easy. I'd recommend it to others.

My car is older and there was no warranty on it. If something would go down, I didn't want to have to come out of pocket with spending all of that money to get it repaired. I decided to go with Endurance and I signed up two weeks ago. The lady that I spoke with was very knowledgeable and attentive. She gave me multiple options. The policy that I got includes roadside assistance and reimbursement of car rental for up to a week. The price is reasonable at 170 something a month. At the moment, I feel pretty good about them, though I don't know how things will work if I have to put a claim in.

I have had Endurance coverage on two different vehicles since February of 2024 and have attempted to get a claim on both vehicles and have been refused coverage both on engine items. This company is a major RIP OFF. They don't cover nothing that I have ask about.

Hello, my auto claim ** was denied due to pre existing per your staff. I spoke with Mauricio and Mersades. I was advised that a supervisor would be in contact with me in a few hrs and that never occurred. If this would have been explained to me when I was sold this Elite plan I won't have paid for it. Please reconsider my claim as this is the first time I've ever used this coverage. The items that need repair should not be considered pre existing as this seems like an unlawful scheme to not pay claims. I will seek legal action if this issue is not resolved to my satisfaction. - Xzavier

Do not want them, they did not pay my claim on the vehicle I had covered.

Karolyn was extremely helpful. I recently lost my job and wanted to cancel my service. But I really wanted to keep it. So she set up a deferment so I could continue my service. Thank you so much Karolyn.

Called customer service today and my representative was delightful. She answered all my questions and even sent me a copy of my updated contact without me requesting it. She was professional and went above and beyond my expectations.

Current customer service personnel is helpful in trying to get me a full refund because I specifically asked that even paying the premium for having a lift kit and 35" tires am I covered and sales replied yes I am covered. Turns out they have a 4 inch overall limit so my coverage is void. So be cautious if you have anything after market even a radio because they will find a reason to void coverage. I put yes recommended but with a enormous caution sign.

"Don't be misled by the high-budget radio ads. Endurance operates on a system designed to collect your money while making it nearly impossible to get a claim approved or even cancel your policy. Like other 'extended warranty' giants, they use complex fine print to deny legitimate repairs, often leaving the owner with a massive bill and a worthless contract. What is even more predatory is their cancellation process; they make you jump through endless hoops just to stop the monthly payments. For anyone trying to manage a budget and keep a vehicle on the road, this company is a liability, not an asset. Save your money and build your own emergency fund instead of trusting it to a company that prioritizes their bottom line over their promises."

Hi I’m Carleen **. I been paying my warranty loyalty for month now. Never used the warranty at all. My transmission went and they found some loophole not to pay for repair. I’m 67 years old. I feel they took advantage of me and the repair is over 5000 dollars and I paid well over that and now the don’t want to honor my claim.

Getting everything set up with Endurance Warranty was a great experience. The process was very easy. Their was telling me everything that I needed to know about it. I was looking for bumper-to-bumper coverage and that was what I got. I was told I may start to use the warranty after 1,000 miles and 30 days.

I previously had my extended warranty with Endurance and I wanted to continue. So, I recently signed up for another contract. When I needed to submit a claim, I had the mechanic handle it and the process was excellent. Their reps were excellent as well.

With our car, we don't turn around and travel very far. We don't even put 20,000 a year on it, but we felt as if we needed a warranty because our car was getting older, and the old warranty was getting ready to expire. I saw Endurance's ad and when I went pricing for the different warranties, theirs came in the best. So, that's what we went with. I filled out my application online and navigating the website was very easy. We're happy with Endurance Warranty. We've had two claims wherein the water pump and the timing belt had to be changed and we had no problem. They were very timely. From the time that we filed the claim to getting it fixed and having it paid and receiving our car back, it was excellent.

I'm always receiving mailers, including from Endurance Warranty and saw it on TV as well. I wanted to add some coverage, so I called the number that was there on the mail that I received and the signup was easy. They asked me some questions, and I answered them. There was nothing that I didn't have access to answer. For instance, they asked about my odometer reading, which I went to my car and got. They also asked me the make, model and year of the car, which I gave them as well. They told me that I qualified for the superior plan, so I hope that's what it is now. With that level, I will have so much coverage with only a $100 deductible. I got the roadside assistance and the towing. I haven't reached the 1,000 miles yet, but I will let people know about Endurance Warranty if something happens to their car and that things depend on which level of coverage they have.

My Kia Sorento was out of warranty and I called Endurance, and they signed me up. I’ve had them for about four years and they come through every time. I had a couple of claims and I just took the car to the mechanic and he did the work. He sent the bill to Endurance and they sent back the money.

They were horrible. I had a transmission problem. They dragged it out for a week. Amco told me The Tech guy told Them they had to Drop the Transmission. That's when I was hooked. They denied the claim On a technicality. I was stuck paying $5,500. They are a bunch Of liars. I had no choice, they set me up. Bad people! Stay away.

You guys are one big rip off. There's a one in seven chance that you'll cover the part that needs to be replaced and you only cover a fraction of the service or part. You guys have the biggest scam going on the internet next to carshield.

A couple of my family members have warranties with Endurance, and when I decided to go with it, the process was easy. The rep was very helpful and knowledgeable.

I purchased an Endurance warranty for my 2012 Infiniti QX56 after being told it was essentially “bumper-to-bumper” coverage. I paid nearly $4,800 for the plan, and so far it has not paid for a single repair claim. I recently attempted to file a claim for front CV axle assemblies. The CV boots were NOT torn or damaged, which according to the contract should qualify for coverage, yet the claim still went nowhere. The maintenance benefits are also extremely misleading. They advertise up to $50 toward oil changes, but every oil change requires pre-approval BEFORE the work is done. Most quick oil change places are not willing to stop everything and spend extra time calling a warranty company for authorization on a basic oil change. If you get the service done first and try to submit a receipt afterward, they deny it because it wasn’t pre-approved.

I signed up with Endurance Warranty a couple months ago and the experience was good. I didn’t have any problem. I talked to a representative and the process was easy.

I looked Endurance up because my coverage had gone out, and my coverage has expired. I saw advertising for them. I did some research and saw that they're the top one that takes care of your car. So, we went with them. We got bumper-to-bumper and so far, it's okay. The cost is very doable.

Signing up with Endurance was pleasant. The policy was easy to understand. The rep told me that there was a waiting period and that was a good thing to know. It was pretty helpful. Endurance is a lifesaver. I've had to use it for my air conditioning. It's quite hot in Saint Louis. Filing the claim was pretty easy. It took no time. I didn't know that it was going to get approved so quickly. I contacted them first, because the dealership was gonna close, just to make sure. Then, when I got up the next day to let them know that Endurance said that they would cover it, they said that Endurance had already approved it. I would recommend Endurance to everybody. I'm trying to get my little sister to join in too.

I looked into acquiring an auto warranty due to the age of the vehicle and being on a set income. Signing up with Endurance Warranty went okay. Other providers provide second-hand labor.

I have Endurance on my wife's car. She's gonna retire and we're not gonna buy a new car for her, so I wanted to have her covered. Endurance was rated number one, and I signed my wife's car up a month ago. I started online, then the representative called me. Everything was very good.

The customer service lady was extremely helpful, in helping to make my transition process in creating a contract with you, Very personable, friendly & accommodating in my quest for information, that made the process easier for me, even though the premium is high.

READ THE FINE PRINT. I needed top engine work done (cam, lifter, rockers) on my truck, and on the day the Endurance guy came to the shop to inspect my truck (after the engine was torn down so they could make sure it was the issue I filed a claim on), my claim was denied due to a modification... I made a tire switch, not a lift kit, but a tire switch from a 265 truck tire to a 275.

Izzy was very helpful today with assisting me with my auto warranty after I want to cancel it, I ended up keeping my extended auto warranty. We need more agents that are knowledgeable like IZZY.

I am a 66-year-old 100% disabled veteran that uses a wheelchair. We have a 2020 Ford F-150 pickup truck to carry my wheelchair. Our vehicle carries a transmission model that has been prone to serious breakdowns requiring complete replacement of the transmission that Ford has been aware of and refused to acknowledge or correct for years, leading to many CLASS ACTION LAWSUITS against the Ford corporation for redress to owners of these vehicles, which we have joined. Our truck suffered such a breakdown a month ago.

I thought my experience with the agent was positive. He seemed very personable and knowledgeable. I'm glad I decided to go with Endurance. I have already told my family about my experience and encouraged them to give you a call.

I was buying a used Dodge vehicle. It was in really good condition and I wanna keep it that way. Endurance partners with Dodge and I got an extended auto warranty from them. The signup process was kinda high pressure and I don't think there were very many coverage options for me. Because of the year of the truck, I was limited. I would like to have seen basic suspension coverage. I also noticed that the warranty says that if it's not specifically listed, then it doesn't cover it. I feel Endurance targeted Dodge Rams because they don't cover exhaust manifolds, even though they're a $1,500 repair. It's a common issue on the trucks. My mom's got a 2022 with 15,000 miles on it. It’s got broken exhaust manifold bolts. That's something Endurance should put into the coverage. Other than them excluding a couple things, it's a pretty decent value for the money.

We’ve been with Endurance forever. Signing up with them was very easy. Filing claims has been very smooth as well. We never had a problem. My experience with them has been excellent.

I called Endurance Warranty when I signed up. Everything was easy. I will recommend them to a friend, although I haven't had to use them.

My friend, Meryl, recommended Endurance to me. I haven't used them yet. But I like it. I've been telling people to buy Endurance.

Do not get Endurance!!!!! They suck!! Last week I took my car to the shop. They wouldn’t cover anything that was on my plan and left me with a 600 dollar bill. I have proof they're a joke!!!!!

I have a 2014 Dodge Charger, and it had a lot of miles on it, so CarShield wouldn't even take my car. So I called Endurance and it was easy to sign up with them. They've been very nice. Also, the policy is expensive. It's more than my car insurance, and I have full coverage. But if the car breaks down, you're gonna need it. I made a claim for an oil change on my Kia and was supposed to be reimbursed, but I've never been reimbursed on that. When I transferred it on my Kia to my Dodge Charger, the gentleman said that they would reimburse me or send my money back for that month, because it was 13 days into the month, and I canceled it and got a new policy on the Charger. But I haven't received that yet.

Endurance has a lot of roadside assistance. If my family and I are stranded somewhere, they will help us with the hotel, which some other companies don't offer. It was easy to start. However, I wasn't aware that after I make my first payment, after 30 days, that I will have to wait five days before I should make a claim. I have put a claim in a few days after my 30-day payment. I said, “I made two payments already from when I first started to up to 30 days.” But they said something about I didn't qualify because of five days. I said, “Five days? I've been over 30 days.” That's one thing that I never liked. They have to make that more specific. Everything else has been fine, because I haven't had claims every month. I got a good one on the vehicle.

I’ve had a great experience with Endurance. They answered the questions that I had. I know they wanna make a sale, but I didn't feel like they were being super pushy about it. Signing up with them was no trouble. They explained it to me, and it seemed like a good thing. My car is a 2016 and the warranty had already expired on it. Every time, I keep hearing about these extended warranties, and I got a little concerned that maybe I should do something like that, and it worked when I needed. They've paid the two times that I've had to use them with no question. My power steering went out twice, and my air conditioning. And when you're in Arizona, you don't want that happening. They fixed it all the time.

Endurance's representative was very nice. I explained to her that I really wasn't sure that it was worth the money, but she talked through all that and explained to me how it was. So, I agreed. She was a very persistent and nice person to deal with. The signup process was fine, and I got a bumper-to-bumper coverage.

I purchased my Hyundai through CarLot and gotten the warranty of Endurance from them. After about a year the car was giving me problems, so I took it to my mechanic and when he told me that he called Endurance, they told me that, that part of the engine is not covered. So, if I paid two thousand dollars upfront and, in a year, they say that it's not even covered, then why keep sending them money when I can save a hundred dollars a month and use it when need the part. In short, Two Thousand Dollars down the drain.

After being a Endurance customer for over a yr I finally needed them for a repair that was for something covered under my warranty which I've had several things that weren't covered but anyways I finally needed them. Took my truck in for a repair to a dealership because they say you can take your car to any certified mechanic and found out while it was covered they would only pay a certain amount towards the repair as they thought the price was high so now what do I do?

I requested a quote online and received a call the same day and the agent was great. Walked me though the plans and I was able to understand all he explained. Got a great plan for a affordable price. Process was quick and easy. If you have a older vehicle I would recommend checking out Endurance.

Very professional, knowledgeable and personable. Of course I had some initial concerns in the potential value and quality of the product. Jason was very detailed and patient with any questions you may have. He made a big difference with my confidence in my ultimate decision to purchase the coverage.

The representative was easy to understand and made me feel he wanted to get the best coverage for my needs. He included both of our vehicles, set up payment and gave a customer service contact number. He went through the few things that would not be covered and explained we can cancel at any time.

When I called in, the operator was so helpful. She was very knowledgeable, very quick and very pleasant to talk to. I totally enjoyed speaking with her.

I did a couple Google searches and reviews, and Endurance looked like they were pretty good in comparison to a couple of others. The rep that I dealt with did a really good job. He was very thorough.

The auto warranty I had was running out. I needed one, and it looked like Endurance Warranty was the best one available. The package they offered me was wonderful. The guy was patient because I'm not the sharpest knife in the drawer. Also, he was very informative. He explained stuff like he was explaining it to a seventh grader, because that's where my skill level is.

Before I got the vehicle that I have now, I purchased a 2020 Land Range Rover and I thought this car was gonna drive forever. I had it for one year, and then the engine light came on. I took it to the shop, and they said my engine was shot. I still owed $30,000 on the vehicle and it was all stuck on me. I didn’t have any warranty because I bought the car as is. I had to make up that money to get rid of the car, and pay for it at the same time. I lost a lot of money with that. So, if I were gonna get another vehicle and if I had to buy as is because it was used, I would never do that again without having a warranty. So, I started looking. Endurance just kept popping up as a commercial, which was why I chose them. The rep gave me a lot of information and left me his personal phone number.

I had Endurance Warranty once before. I tried again. The guy who sold it to me was okay. With the way he talked, I would recommend him to a friend. But I haven't had any experience taking my car to the shop.

Signing up with Endurance was very easy. They were able to answer all my questions. My experience was pretty seamless.

Three weeks ago, I called Endurance and questioned why they weren't taking money out of my account. They told me I had a 36-month plan and that I'm paid up until November 25th of 2026. I used them for the first time a couple of weeks ago, and I had to put my car in the shop. That experience was pretty nice. I had a rental car, and they said they pay $30 a day for it. I still have to send them the information back on the rental car. I have to take a picture of receipts and email them so I can get a little reimbursement for that.

If you will get a warranty on your car, Endurance would be the place I would recommend for you to come because their customer service representatives are so kind, sweet and humble. They explain stuff to your understanding. And if you don't understand, you can ask them multiple times and they will keep saying the same thing over.

The process was easy when I signed up with Endurance. They answered all of my questions. Also, a lot of shops didn't take another auto warranty but they take Endurance. It was convenient too. I didn't have a problem with the services or getting my car towed.

This Warranty co. is horrible and will not covered explicit items covered in the warranty. DO NOT USE THEM EVER. Having transmission issues and only honoring one part, although the entire transmission and parts are included.

I spoke to the salesperson. They gave me a great quote, everything I need it. I gave my A+. They were very helpful, respectful. I took what they gave me an advancement and I felt what I needed so I purchased it. Thank you very much and thanks to the person who represented y'all. He was a great salesperson.

My name is Don ** and I registered two cars and paid the initial fees. The agent I spoke to told me she could adjust the mileage requirement since we do not drive many miles on either car within the 30 day period to cancel. I called and asked if the mileage requirement had been adjusted, I was told there is no program like that and no adjustment was made. I initiated cancelling the product on both cars. I took the cancellation forms to my Bank. Had them notarized and faxed to the fax number provided. I was contacted and told one car has been cancelled. I asked about the other car and was told that car had not been cancelled??? I then asked if the had received the cancellation form and they said only one form had come in. I called my banker and asked if both forms were faxed and she told me yes and confirmed it. The forms were sent prior to the 30 day full refund policy but one form was not seen.

Customer service is always so helpful and they always explain things too.

I purchased a warranty package and had made a few payments but was passed the "1,000 miles and 30 day rule and had an issue come up with my transmission and put it in the shop. Shop confirmed it had a issue and reported to Endurance company. They said that since it was a new warranty they needed to send an inspector out. Inspector came out twice. First time he came to see the transmission and said it would have to be removed, taken out and tore apart. At my expense...1000.00. To see if it was pre-existing. After weeks of back and forth dealing with rude customer service agents and denying my car rental claim they claimed the transmission issue was pre-existing even after my mechanic explained to them it wasn't and they still denied my claim. I had to come out of pocket to pay for the restoration of my transmission. I cancelled my warranty with them.

I've seen commercials on TV for so many of these auto warranty providers. I imagined that a lot of them are very similar but the person that I spoke to on the phone pointed out certain things about Endurance that I would get with Endurance that I wouldn't get with other companies, and the other companies might charge me for things that Endurance doesn't charge me for. I went ahead and got both cars covered with Endurance. So far, I'd recommend them though I haven't had to use the policy, and I'm not eligible yet because I have to get the 30 days and 1,000s miles.

I was satisfied with my sign-up experience with Endurance. It was my first time signing up and it went fine.

So far, Endurance has been a good company that I've handled. Signing up with them was easy and fast. I haven't used my policy yet since I've had no issues with the car, but so far, it's been a good experience.

I’ve been with Endurance for three months now. I thought getting a warranty might be a good idea ‘cause our car was getting a little older. I submitted a claim and everything went fine. I didn’t have any problems at all. They covered everything I needed. It's working well. It’s just a little on the expensive side.

Had my drive shaft fall off and do a lot of damage. They found several small inconsequential items that they used to deny my almost $10,000 claim with.

I had many questions concerning coverage for my vehicles before receiving it. The majority of those questions were answered in a quick and friendly with little or no waiting. Your prompt, knowledgeable and courteous service were very much appreciated.

Mr. ** was so helpful to me when he explained my service from your company! Thanks! Have a blessed day! MR AND MRS SCOTT AND PAULETTE

All I can say is WOW. I was very impressed with the customer service I received when modifying my service agreement. I wanted to get more mileage and she took care of everything I wanted and for a great price. She was awesome to deal with and I will be recommending everyone I know come to Endurance for a policy. Katherine F. took care of everything I needed and was great to deal with. I feel very confident that if I ever need to use my policy that everything will be taken care of. Thank you so much for all your help.

We have had this policy for a little over a year. Never had to use it. We traded in our truck. They have made the cancellation policy horrible. 1. They make you call in to start the process, no cancellation online. 2. The guy on the phone is relentless! He would not take no for an answer! We don't have the truck. We have a new truck and don't need the policy; it came with a warranty. 3. They make you print off a PDF, get the mileage off the truck and get it notarized. 4. They don't tell you how to return it or where to return it to. This was horrible and has been an extreme inconvenience.

I called Endurance and another company, and I compared prices. I went with Endurance. My representative, Joanne, was awesome. I'd recommend Endurance. Their pricing was good.

One of my friends bought a Mercedes, and he has Endurance. He said a mechanical cost is expensive. It’s better to pay a little bit money every month. I signed up with Endurance as well and everybody talked nicely. The experience was good. The guy was great. It's little bit expensive though. My friend said he is paying 100 bucks, but his car is older than mine.

I bought a used 2019 Jeep and since I didn't know the history of the car, I decided it was better to buy a warranty for it. The one offered by the dealer was considerably more expensive than the ones offered on the market, such as Endurance. There was a salesman who contacted me after I expressed some interest online. I felt pressured to sign, but I did sign. I was surprised that there was a maximum mileage limit, which I did not realize other warranties did not provide. I understood that as long as I continued making my warranty payments, I would remain covered. But apparently, the coverage with Endurance ends at 100,000 miles. I did not know that until after I signed up and got the contract.

I spoke to an awesome Endurance representative on the phone. So far, the coverage has been good. I'd tell people I know that Endurance is the only legitimate company there is out there.

The absolute worst customer experience I have ever gone through. They messed up when I signed up and failed to charge me for the oversized tires on my vehicle. When I made a claim for my vehicle, they discovered this mistake. They wouldn’t give the repair shop the OK to continue working on my vehicle until the payment was processed. Problem is, absolutely no one was ever available to process this payment. Called everyday for a week and was constantly told I was on a call back list, but no one ever called me and no one could process this payment. Mind you, I’m paying $63/day for a rental car. Now I’m $700 in on a rental car, my vehicle sitting at the repair shop and still not able to make a payment for their mistake. Stay away from these losers

Outstanding information provided that helped meg make a good decision….clear explanation of coverages. Especially the fact that they approved of only only original parts nor grey market materials.

BEWARE. I thought I had coverage for all engine, transmission problems. Instead, beware of when they say 'ALL'. My car is made with a turbo WHICH, FUNCTIONS, BY A PART THAT GOES INTO IT, CALLED 'THE TURBO WASTEGATE VACUUM ACTUATOR'. My vehicle came up with a error message which, when diagnosed, determines this part is causing the Turbo to stop functioning. When I informed ENDURANCE of the problem and that I was taking this in to be repaired, THEY, informed me that this is NOT a part of the turbo AND THEREFORE IS NOT COVERED. I had to come out-of-pocket to get the repairs done. So all I have to say is BEWARE when they say ALL parts are covered. BEWARE, BEWARE, BEWARE.

Rodney was very helpful, very courteous, knowledgeable of my contract and help me very fast

Everything good, I only have one issue I didn't get the package. What the coolant system? But so far, everything else has been covered. That I had problems with on my vehicle. I thought I had the top of the line package. I guess not but very helpful. Every time I call.

Endurance has been outstanding. Their billing has been straightforward and fair. When time came for me to pay my monthly bill, I noticed I had not been charged and to find out, I have met my financial amount with warranty still intact for the remainder of my warranty. This really made my day to find this out! Customer Service Representative was outstanding to explain this to me.

Tabitha was really great on the phone helping me get my bill paid. And letting me know about the new payment system.

If your authorized dealer alternative does not accept 3rd-party payments, do not get this insurance. They will lie and tell you this is not a probeom, but it most certainly is. I have had to call multiple times for reimbursements, with approvals taking 60 days! They do not help you at all. I am still waiting for a payment submitted almost 2 months ago, and even when given the name of the person who assisted you, if they can't find it, oh well! Dawn stayed on the phone with me until she received the email to make sure it was processed with priority two weeks ago. Dawn was asked about this today, and she said, "She does not remember!" Her response was, "Oh well, I can't find it!" Anthony has it today, so let's see how much longer I have to wait. Go to Car Shield!

My car has a lot of mileage on it and the warranty has run out. I called Endurance and I was impressed with the way the gentleman on the phone explained what the coverage was and what I would have to pay monthly. He was very clear and precise about how Endurance worked, what I could expect in terms of my deductible. I managed to write down most of it. I don't get that from everybody when I go to find out. Most times, when they finish talking to me, I still don't know what I have. It was easy to sign up. The gentleman took his time, made sure that I understood it, and I found that part to be very pleasant. The marketing ads are about the same as anything else I've seen out there. I just had an opportunity to talk to someone at Endurance, as opposed to being able to talk to anyone else.

Signing up with Endurance was pretty smooth and straightforward. When I called in a claim, it went pretty well. My issue got resolved in a timely manner, so I'm satisfied. I'd tell others to sign up with Endurance as well.

I had a head-on collision. I lost my other pickup. I got this other truck, and it had 119,000 miles on it when I bought it, but it was the truck that I wanted. I don't know how the truck was treated but whoever had it, took care of it, and I took that chance. I was watching the advertisements and I saw Endurance. I decided to check it out for a warranty on this pickup. I just decided to go with it and so far, I haven't had any problems with it at all. During signup, I had filled out something on my phone. I started out on the phone, and then a representative called me a few days later and we talked with him and we signed up. He was spot-on. He knew exactly what he was talking about it. He hit me with what I needed with my truck. I was satisfied with him.

I signed up with Endurance Warranty online, then talked to a person. It was an easy experience.

They were awesome. Call back to switch vehicles and in up saving some money. I recommend these guys to anyone and also Courtney was phenomenal.

A simple, covered, water pump replacement has turned into a nightmare of waiting for authorization. Endurance, EPA and the claims departments have not communicated well with each other leaving me stranded for multiple days while all pointing the fingers to the other companies being responsible for the delay in service. 90% of the service reps I spoke to were completely ineffective with Riccardo being the only representative that reached out on all fronts to resolve my issue.

I'm going to be honest. This is the biggest rip off of a company that I have ever dealt with, they lie to you just to get your money then, O"h I'm sorry but that's not covered." Trying to get refunded but getting nowhere. People stay away from these cons. If I could give you a 0 I would.

A fifty plus years retired auto mechanic, I re-entered the workforce, one that required being deployed on a ship. My vehicles are are aged but well maintained. For peace of mind during my absence from home, I purchased Endurance Auto Warranty. My wife informed me my vehicle developed engine noise. After FaceTime with vehicle running, I suspected a valve train related issue. Vehicle repair facility verified cam, rockers, lifters and related materials and repairs were required. Not only did I pay a $500 deductible but also paid for most of the valve train related parts. Endurance continues to deceive unsuspecting consumers that other than a deductible, they pay nothing. That sure did not apply in my case. I contacted Endurance and was basically advised they didn't agree with the pricing of the replacement parts the repair facility provided. Endurance does not deliver as promised. I have receipts, dates, communication chain.

We had Endurance Warranty on a previous vehicle. Signing up was easy. Also, the rep was very nice. You should sign up.

I spoke to approximately four Endurance reps, and every one of them was highly trained and well educated. They were very nice people. After some discussion, they sold me a plan that I needed. Endurance has been good overall.

We have older cars with high mileage. We were in need of a policy and we decided to go with Endurance. Their signup process was very easy. The program already started and as long as we keep our premium up, we would have it.

Before our main warranty ran out, we had to use that for a new engine. So, we didn’t wanna get stuck with that. My wife researched things well, and she checked online and figured Endurance was the best one. We've used it once and the claims process was very good. It was very easy. It worked how it was supposed to. I took my car in to get worked on, then I handed the paperwork to the dealer and they took care of everything. The dealer fixed my car while I was there, and I drove away with it. I'd recommend Endurance Warranty to a friend.

Gordan was very polite and courteous, helped me with my question and concerns.

I am very unhappy with this company. I've been with them for a couple years. I've had problems with my caliper on my car. They said they cover the calipers but then they tell me they're not covering it because it was a little rust on it. They say don't cover anything with rust. So if you have any rest on any parts of your car that needs coverage you're not getting it they're screwing you.

I signed up with Endurance in June. I choose it because they all fit, like things I needed with my car for warranty. It was a list of things that they said, like my engine and my transmission are covered. However, since I've been with them, I had something happen to my car, and I called up there. “My check engine light is on.” Now they wanna tell me that my check engine light is only covered under the brake, which I didn't understand. The customer service is okay, but I'm giving them money and it's like if anything happened to my car, they don't service it. Things have been wrong with my car and they haven't covered them.

I've seen some things Endurance Warranty offered were more than what CarShield offered, and that's why I chose Endurance. Signing up was easy, simple. I talked to a good sales rep. He told me what they offered. He was very informative, polite, and patient, because I had to think about it and asked a lot of questions when I did.

I didn't get a warranty with my automobile contract and I was looking for bumper-to-bumper, which was what I ended up getting. The signup process with Endurance was easy and the rep was easygoing. The price was good and I would recommend Endurance.

Absolutely horrible and do not recommend. I have no idea how this company, that's scamming people is still in business! They denied my claims even though the repairs were covered under my contract. Crazy part is that I had brought my own parts worth $500+. To make things worse, they sent me a refund of $18 after I canceled my contract. Will be leaving a negative review, wherever I can. Going back to Car Shield because Endurance is a scam. Please, please stay away!

My car is 15 years old. I never had extended warranty on. I haven't had any trouble with it. It has run good for me, so far. But I thought I should get something on it. I got a thing in my email just saying about Endurance Warranty. I figured I'd call and see about it, and I ended up signing up for it. It was easy.

I've been with Endurance for five months now. The only thing that I had a problem with them was that when I signed up with them, they didn't tell me that certain parts of my car weren’t covered. The rest said everything was covered. Until I took it to the shop, then they told me that it wasn't covered.

I had the extended warranty when I bought the vehicle through the dealer, and it was about to expire in another couple of thousand miles. I saw the Endurance advertisements on TV all the time and it looked like it was a good deal. Signing up with them went very well, which took about half an hour. If you have a vehicle that needs a warranty, Endurance would be a good place to sign up for.

I decided to go with Endurance because they were cheaper than other companies. The rep that helped me said I would receive a hard copy of my policy in five to seven days. I reached out to them yesterday because they never sent me a hard copy, and I wanted one so I can look at it myself.

The warranty for my 2016 Honda Odyssey through the company that I got it from had run out, and I saw the Endurance commercial and I liked everything they were willing to offer. The signup process with them was good and the reps were very nice and patient. The price was okay and people should better get what I got. It was a wonderful experience with Endurance. I love everything that I saw and the customer service I’ve spoken with. It was great.

I’d be happy to recommend Endurance Warranty. The gentleman I dealt with did a good job. He was very efficient. Also, the process was very quick and easy to do. The big thing is the pricing. I was shocked. But that's why I decided to move forward. I've heard of other prices and I wanted to confirm if they were really that high. But the prices offered were favorable, so I went ahead. When you go to the dealership or mechanic of your choice, you just let them know you're with Endurance. They handle it. You're completely out of the picture, which is great.

My truck has 130,000 miles, and it's an older truck. I got the basic plan from Endurance, but it covers what I need for it to cover. It has power train, wheel assembly, electronical, starter, AC, the power train, and transmission. Endurance is better than CarShield. When I looked into CarShield, they kept calling during my work hours and kept over reaching a lot. They were way, way too much. I looked into Endurance, and there was hardly any pressure. They gave me a better deal too. The rep that I dealt with was very helpful.

Worst experience! Won't refund money after cancellation. Getting the state AG Involved. Don't honor their contract. Reps lie about the cancellation process. Stay away from this POS company.

Endurance Warranty offers great customer service and responsive support, and their plans appear comprehensive with a wide range of covered repairs. However, the main concern lies in how they source parts and handle labor rates. In my experience, they often source lower-cost aftermarket parts (sometimes from sites like eBay), rather than covering the full cost of OEM parts. Additionally, even with an upgraded labor rate plan of $225/hour, they have not consistently covered the full labor charges.

We have had the Endurance policy for about a year on a 2014 Chrysler Town and Country, we had one claim that was about $3200. The car went to the dealer for a engine tapping noise which would be about $2500, the claim was denied because we exceeded our liability. When we called on the policy we spoke to three different people, not one of them said there was a limit for claims. All of these warranty companies as SCAMS. This includes Car Shield. They have their commercials that claim they will cover engines into the 10's of thousands, DO NOT believe it

Endurance Warranty was on a TV commercial. Applying with them went smoothly. The rep was very nice and cooperative.

I just got my warranty from Endurance. The customer service representative that helped me sign up was great. I would recommend Endurance to a friend.

I had just paid my car off three months ago. I'm seeing this commercial from Endurance and though it would be a good idea to get it. Signing up was easy. The young man I talked to explained everything in detail and answered any questions I had.

I've seen TV commercials for Endurance in the past and when I reached out to them, I called. I just paid off my car and my warranty was expiring, and I'm very comfortable with the coverage that I got.

BEWARE....After a high-pressure sales call from Endurance Warranty Services, I ended up purchasing an extended warranty on my SUV. Nine months later, the Power Steering Rack on my Tahoe (the covered vehicle) failed. Although all of the individual parts of the Power Steering system are covered, the insurance company DENIED the claim on the grounds that it was a leak in a seal that caused the failure. They claimed that since the seal isn't covered, the parts that are damaged are not covered either. This is the third time I have attempted to file a claim under this policy and the third time it was denied based on a ridiculous loophole. I would certainly recommend avoiding this company at all costs.

My review with Endurance extended warranty on my vehicle Rodney took care of everything that needed to be done,

An extended warranty was something that I'd been thinking about for a while. I'm not expecting any problems, but I figured to try Endurance out. They said they pay for everything that's wrong with the car. The lady that signed me up was very good, and she fixed me up. So far, I hadn't had any claims but as far as signing up and them taking my money, they did that well. It was easy to get in and find out what they offered, and it was very easy to sign up as well. They took care of the sales. I didn't have to go in there and do the job for them. I've had a pretty good experience with Endurance.

We had a warranty on the Chevy Traverse we had bought and it was about ready to expire. Somebody called and asked us about getting insurance for that car. We thought about it and they said we'd better get it. The stuff that Endurance does for you, the price and what it covers on your parts if something happens to it made us decide to go with them. The rep was well knowledgeable in explaining what we’ve got. He was helpful and patient with my asking all these questions about the policy, what it covered and how we go about getting it. People should try Endurance and see what they think. Our neighbor across the street has a newer vehicle and they had a breakdown, and the price to get it fixed was astronomical. They didn’t have any coverage, which was what got us thinking, too.

When I stumbled upon Endurance, I liked what I read about. I liked what I heard from past customers as far as their reviews. That intrigued me. I placed a phone call. I couldn't reach anybody at the time. I was told to leave my number. Someone would call me back. A gentleman from Chicago did. He was wonderful. He told me about how the company ranked number one on Google. He said, “I encourage you to read the reviews from the people where we have a very good reputation with our customers.” He told me about how long he has been with the company and how proud he is to represent a company that has this type of reputation with its customers.

Add a transmission problem. Even though the mechanic and Ford told them that this was a new issue they found something that I said two years ago that the transmission had a bump and Ford could not find anything wrong. They're saying just because I said that they would not cover the transmission slipping. Even though Ford mechanic told them that even if there was a bump, this was a totally different problem. Do not use Endurance if you think you will have a problem because you'll find a way out of it and just screw you out of a monthly payment.

Endurance has worked with me thru thick and thin while in the hospital for nine month. The people who answer my calls are always helpful and knowledgeable. Great Job. wjs

I have been with Endurance Warranty for 5 years. I just renewed for 4 more years.

Scam. They accepted my high mileaged car with 175000 miles. Guess what? Rod knock comes claims they only will cover 1700 dollars because that's what the vehicle is WORTH so dealership told me to call them because that won't even cover the teardown so when I do I just get the run around bull crap. I will never ever use a car warranty again from anyone because of my experience with them.

In the past, I've seen our grandpa had an auto warranty, but the company gave him a lot of problems, so I automatically didn't go with that one. I was looking for something that was reliable. My husband had just finished paying off his car, so we needed a warranty in case he may come up with any maintenance things to keep up on it because he's trying to make sure we honor the car payments for at least a year or two so Endurance is responsible for the help to pay for those repairs that he may need and they come up.

I had a plan before, but they were not helping me out in getting things fixed. They weren't repairing anything, so I canceled them. I had been getting emails from Endurance for a while, and I thought I’d give them a try. Signing up with them was relatively simple. They asked me the year, the VIN number, and the mileage of the car. The policy comes with roadside assistance, an extra key fob, tire and windshield damage. They said I can't use the policy until 30 days and 1,000 miles but I'm probably going to be in the mileage range because I drive about 40 miles to my doctor's appointments, and I have two or three every month. If you want that peace of mind with your car, go ahead and get Endurance.

I saw an Endurance advertisement on TV, then a relative recommended it over some others. I signed up and it was relatively easy. The only thing that wasn't clarified to me, or at least I don't recall, is the waiting period. I thought that as soon as the contract was signed then it would be valid, but I had to wait 30 days or some x number of miles until it became effective. Other than that, it was no problem. Things went well. I had to put the car in the Ford dealer for a repair and up till right now, I'm waiting for further outcome. If a repair is required and Endurance covers it as the contract states, then I would say Endurance is a good contract to engage in.

Endurance Warranty has taken very good care of me. I’m impressed. A local dealership told me they're very good at taking care of customers. So, I canceled the other policy and went to Endurance and made the right decision. I'm happy with them. Signing up was a bit difficult because it took a while to have a check. They had to send the guy over to verify some things. The other thing is they don't give enough money for a car rental. My car was laid up for a week. It was so little that it didn't even pay. Other than that, I recently filed a big, $3,500 claim, and they paid every bit except my deductible.

I bought another vehicle that didn't have a warranty on it. I've had Endurance before, and I've been very successful with them, so I went with them again. Signing up was very good. I did very well with them. I haven't received any of my paperwork yet but it had not been 30 days since I signed up.

I want a quote. THAT'S ALL. I don't want a high pressure sales call. I don't need 23 calls in 4 minutes because I didn't answer while I'm working. There has to be a way to get an ONLINE QUOTE without having to deal with a high pressure sales push.

The initial process was very professional and efficient. My questions were answered, and I am very pleased with the service I received. Jesus was very patient and unrushed throughout. I would recommend the service highly.

I took my car to shop and they failed to get a pre authorization before fixing my car. I called endurance and was told that I can pay out of pocket then I would have to submit my invoice to be reimbursed. I never got reimbursed and when I called Endurance back, I was told my claim had gotten denied because the shop failed to contact them first. If they would of told me that I would not get reimbursed then I would of insisted the shop give me a better price since they failed to do the right thing.

Not happy at all! My first claim experience was a nightmare. Not only did they leave my mechanic waiting several days for a response. When I called to get answers, no one could help me. I was transferred about 7 times and I still did not get an answer. If this is how it's going to be I'm canceling this BS ASAP!!!

Customer service was fast and reliable. My representative took great care of my needs without a doubt!

I purchased a warranty package and had made a few payment and had an issue come up with my transmission and put it in the shop. Shop confirmed it had a issue and reported to Endurance company. They said that since it was a new warranty and just a few hundred miles over the 1000 mile what time to be able to use that they needed to send an inspector out. He came out and checked it turned his stuff then they said they needed it taken out and tore apart. At my expense...1000.00. To see if it was pre-existing.... Truck had 207 plus miles when they covered it just how can it be proven to be pre-existing???? I instantly dropped them and feel they are scamming people by their b.s. bull crap... Buyer beware....

The customer service rep that I dealt with during the sign up process was very helpful. She explained things pretty well, and it was pretty easy to do. That's all you can ask.

I wanted to try Endurance before, but my car was too old. I had a 2008 at that particular time. Once I upgraded my car, that was the first thing that I wanted to do, and this is my first month with Endurance. Signup was very easy. The young lady I spoke with was very informative, and I have received all the paperwork.

My car is older and being in retirement, I wanted to make sure it could be covered if I have a breakdown. I tried another company before, and I didn't get positive results from them, so I was looking again. I heard about Endurance and decided to go with them. They gave me a decent deal. When I first talked to them, the price was a little high, and then they came down some, but still, it's a little high. I haven't had to use Endurance Warranty, but I have talked to them over an issue that I got with my vehicle right now. I have an oil cooler leak, and it's gonna cost me $804 to get it fixed, plus three hours of work, and they don't want to cover it. They said that it's not part of the coverage.