Endurance Warranty Reviews

I tried to get something sent to me so I could read over it, then once I read over, I could ask questions. But I couldn't get that done because Endurance said to go online to do that. When I went online, their website still wasn't showing me a lot of stuff. It's not like sitting in the dealership where they would say that they're going to do something for the engine and they have everything that they would be doing listed on there. When you go online and look at stuff, Endurance's website tells you engine, but they don't give you every component of what they're going to end up doing.

I canceled my policy with Endurance Warranty Services and was told that I would receive a refund. Six months later, I received a letter stating that my policy had been canceled, but that I would not be receiving any refund. I am extremely disappointed and frustrated. I spent thousands of dollars with this company and never even used the warranty for any vehicle repairs. It was very easy for them to take my money every month, but when it came time to honor what I was told regarding a refund, the experience was completely different.

They just don’t do what they say. I had to put 1000 miles on my car or 30 days. You’re supposed to just pay $100 deductible and get your car fixed. Well that is not true.

The associate was very professional and patient with me as he explained the best plan according to my driving needs. Gordan is an amazing rep!

Whoever is deciding to use Endurance.... DONT!!! If you do... I recommend taking video and pictures of you every gas you put in... Every oil change you do... Every little thing that you do to that car or truck needs to be documented, video recorded, receipts, anything you can think of to make FULLY damn sure you did the maintenance and it was done to THAT vehicle... Because I got screwed out of 2,000 dollars JUST BECAUSE I didn't keep my receipts from my last 3 oil changes... I even BOUGHT a Carfax report PROVING I had oil changes on my car and at the right intervals.... BUT!!!! ENDURANCE denied my car repair because I couldn't PROVE what oil Take 5 put in there, even though it's been running fine for 50,000 miles... They will do EVERYTHING in their power to NOT be by your side and pay your repairs LIKE THEY SWEAR IN THE COMMERCIALS!!! Even though you pay every month for 3 years which I did...

My wife and I spoke to Crystal for the explanation and quote. She was a very friendly but professional. I really feel like I was getting what I need to cover my truck after the Honda warranty expired. I can't afford a new vehicle so I want to keep our vehicles as long as possible. I already have a front windshield camera failure that is costing me $2000. Just my luck it failed before the grace period is complete. Hopefully nothing else fails before the Endurance waiting period.

Richard was extremely informative and didn’t leave a single detail out. He got me a great price while covering everything I needed. I would absolutely recommend everyone to him top‑tier service from start to finish.

It's best to have an extended warranty than not have one and I would recommend Endurance. That's who my mechanic recommended me to and I've been with them for about three years. At first, I went with Protect My Car and I was with them for a few years. Then then service got sloppy, so I switched. I used Endurance when I had an air conditioning issue and my mechanic did everything for me. I dropped off the car to him and Endurance okayed the repair. So he fixed it and I was able to pick it up on the same day.

I bought a used car and thought it would be a good idea to get Endurance. I bought the car from CarMax and that was who they had me sign up with. It was added to my bill for paying for my car, and it looks like it covered some great amount of things on the car. Also, I was going to see about adding my 2014 Mercedes to my Endurance warranty because I have a Chevy on there. I've never filed a claim on it, because so far, all I've had are oil changes and regular maintenance things. I understand that that's for real problems on the car and I haven't had any of that, thank God.

I worked with a great customer service representative from Endurance. I was impressed with the way he was professional at his service. I wanted to have some insurance on my car instead of having to pay out $3,000 on something that will go out. My experience with Endurance has been good. Everybody should have one. I've got new cars, and that's the reason why I got them, to help cover the cost of any service or repairs I needed.

I couldn't find other companies that had the same comprehensive coverage. What I was looking for was nearly bumper-to-bumper, especially on the main parts. Other companies weren't willing to do that, especially with the fact that my truck’s got high mileage. I found a company or two that would do it, but it was significantly more premium per month. Endurance is slightly under 200 a month. Given the fact that $5,000 or $10,000 worth of motor or transmission, and not to mention that it's not just those things, it's a plethora of in-between things, and with the fact that it is a $100 deductible per occurrence, that was another big deciding factor, because some of the others were similar in their premium, but the deductible was 250 or 500 per occurrence.

Everybody was wonderful at this point. I'm happy to have the Endurance warranty, but I did get a letter last week that even though I just signed up three weeks ago, the price is going to go up. I haven't even had a chance to get back to them to ask why they didn't tell me that the price was going to go up. So, I was like a little taken aback by that. But otherwise, the gentleman who talked to me on the phone was very thorough, pleasant, and knowledgeable. I'm happy with the sign-up, but now very confused about the extra cost.

Both warranties on my vehicle ran out and with the way that everything costs, I decided to get an extended warranty. I called Endurance to see how they were and decided on them. The sign- up process went great and the rep explained everything. I’ve been with them for two weeks now, and it’s been a good experience.

My vehicle is getting up in the mileage, so I thought of getting a warranty. My car people told me to go with Endurance Warranty, that they were more reliable or honest. The rep, Jeremy, was really good on the phone. He answered every one of my questions. I called just to get information, and he was sold me on it, so I accepted right then and there. However, I am fixing to call Endurance to find out why I haven't received any paperwork or email on what the exact coverage is, just like an insurance policy for a car or a house. They went over it on the telephone, but they didn’t go into detail and I’d like to see the details. I assumed they would send it over if I signed up with them. They sent me a thank you that I signed up, but then that was it.

I like to say those commercials they put out about covering the warranty on your car is all false. They do not cover 100% warranty on your car. They do not. I have the warranty and it will not fix my AC in my car. It said that warranty does not cover that part so they are lying to you guys. I am looking around to see if I find another Insurance Company that will cover extent warranties. They will lie to you telling you something and won't fix the problem. I'm not happy with them at all. Soon as I find another extended warranty I will be leaving this company.

At the high cost of vehicle repairs. I seems like a very good thing to do. With today’s very intricate systems. Things can break down with out warnings. And it’s great to have this peace of mind. And pocket book!

The Endurance guy that I talked to explained the warranty to me and told me what I was gonna pay for upfront. And I'm new at this 'cause I lost my husband last year, and he took care of all this stuff.

I went with Endurance and I've been with them since January. I've had to place a claim with them. The process took a little bit of time. My stepdad is in home hospice. He's bedridden, and it's hard to go grocery shopping when there ain't no vehicle. You have to ask somebody else to give you a ride. There's not enough wiggle room to get a rental vehicle. So, I had to depend on others to get me to and fro. Overall, I have no complaints with Endurance. I would recommend them to a friend, my next-door neighbor, or anybody that's got a vehicle that's partially used.

I just signed up with Endurance Warranty. They answered all my questions, and everything was fine. What I signed up for was what I was looking for. I haven't had a chance to use it, but it seems okay. The price was acceptable. Call them.

My sister had another competing vendor and she said she wasn't happy with them, and if she had to do it over again, she would go with Endurance. So, I looked into Endurance and saw they were number one in a lot of categories. I decided to go with them for a new car purchase and made the call while I was on the interstate. The rep and I talked through all of the options, and it went smoothly. I got bumper-to-bumper coverage and the process was easy. Having the warranty gives me peace of mind. Hopefully, there are no big surprises in case we utilize Endurance one day.

I recommend Endurance Warranty. The cost seemed reasonable, so I signed on. However, I was surprised by a couple of things. There is a limit to the coverage in terms of dollar amount. In the ads, they talked about people having claims that were paid in excess of 10,000. But my coverage is limited to a total of 10,000 per car. I know that that's a change from what used to be the coverage, but it wasn't emphasized. When I looked at it, I didn't get the impression that there was that much of a limitation. Not that it matters, because it would be hard for me to conceive of having a car that had more than $10,000 of damage that I would keep or repair. Everything else looked okay. There was a little confusion at first but it has all been straightened out. There have been several competing companies that tried to take the coverage to their company on one of the cars. But I don’t wanna change my coverage because I’m satisfied with what I have.

I'm getting too old to work on vehicles myself. I decided to get an extended warranty and I went with Endurance. I liked them. I've seen their commercials and I thought they were a good company. I've been a customer for about two weeks now. I had a perfect experience signing up and everything was handled professionally.

Signing up with Endurance was easy. I see their commercials on TV all the time with Danica Patrick, and I hear the testimonials from the people. Endurance should keep Danica Patrick as their spokesperson. I'm a big NASCAR fan, and I like her in it. I decided I would go ahead and buy some protection because the car was a free gift, so I might as well protect it. I got a letter, and I called the number on the letter and talked to a gentleman. Nice, young man. He walked me through every step, told me all the coverage, and explained everything. He gave me the price, which I thought was fair, and we went ahead and got signed up for it.

My old auto warranty expired, so I wanted to get another one for my vehicle. I always hear good things about Endurance, so I signed up with them and it was very easy. The representative who assisted me was very nice and helpful. I've been their customer for a couple of weeks now.

I didn't want to be running around with no warranty. My car is only five years old, but I had a warranty through the dealership up until that five years. I googled warranties and the best company to go with, and they recommended Endurance. My sign-up experience with them was relatively easy and went smoothly.

My uncle told me how he had different problems with his car and Endurance was really great with helping him through the process, helping him get his vehicle fixed. I did an inquiry to Endurance online. Then someone called me almost immediately and sent me a policy quote. The rep didn't go through a significant amount of different coverages. He told me what was available for my car and actually gave me the price and gave me the rundown of what was covered and when it would be covered. I decided to proceed from that point. I was really and truly surprised by the deductible. Cars are man-made, and they're gonna eventually break down. Endurance would absolutely be there to help us each step of the way to get back on the road. So, give them a try. Don't hesitate.

I dislike paying $3,000 worth of work on my truck out of pocket at one time and I called Endurance because I had heard of them before. It appeared to be a little bit higher than going through the dealership. But I made the decision to go with it, and I'm gonna stick with it. I got bumper-to-bumper, 100,000 miles. I’ve had the warranty for about a month and a half, and the customer service has been excellent.

I've got my 2017 Ford Fusion covered with Endurance. I got the major stuff of things covered. I had a good conversation with the representative that helped me get set up.

My husband and I were with Endurance before with another vehicle, and it sold the deal for us. The customer service rep was with us that day, and it was a good choice of warranty that we decided to come back to. We signed up over the phone and the rep was awesome. We went for the Elite coverage, which is something extra they offered for a whole year with additional service. One of the things included is oil changes. Endurance has a lot of good features, and price-wise, we were looking to pay more. An auto warranty is very important because nothing is guaranteed with cars now. You can never tell when you’re going to run into problems or when something is going to break, so you need it. I recommend it 100%. We also got my son connected with Endurance and he has the warranty now. So it's good. Although we have never done a big claim, Endurance has it on point when it comes to something minor like roadside assistance.

I saw an Endurance Warranty commercial. Their rep explained everything to me clearly. He gave me direct answers to questions I asked. He told me something with the powertrain or tires, and after a year, something about road hazard is covered. I recommended a friend to Endurance.

What a waste of money! After taking my monthly payments for years, they turned down the last 3 claims that I tried to turn in.

Debit Card had a fraud statement come in and was late on reclaiming my account. They were very helpful in taking new card info and straightening me out on some questions. Very considerate to an old man who can't hear very good.

I would not use them again. They refused to fix my transmission saying my transmission was broken before, a vehicle I use for work every day. They will say anything not to fix your vehicle.

Great customer service. They really know their job. They are very helpful in every subject. Thanks.

Excellent in explaining everything to me so I understood.

So far so good. First claim no problems, seems to be such a better company than CarShield

My wife and I both have experience and coverage. They've been very good. This is my wife's second car with Endurance, and she was pleased with it. So, when I bought my car, I went through Endurance because of the experience. The sign-up was easy. Everything was fine. They do a good job, and their claims process has been good.

I called Endurance Warranty for a quote and ended up with the program. The rep was cheerful and everything was fine.

I spoke to a very pleasant rep from Endurance and he seemed to be well informed on the product. He was very helpful. I got a reasonable rate and he gave me the reduced rate for certain qualifications or things that I told him I wanted it to be for a limited amount of time, and it was possible I would get a new car at that point. He answered all questions. He seemed very interested in what I was looking for, and it seemed to meet everything that I had told him. So, he was not pushy. Overall, signing up for the coverage was very easy.

I have had an extended warranty on my vehicle with the same company for years. And my husband passed away recently. I contacted them to change the policy over into my name instead of both of our names and to change some billing information. They wanted me to jump through hoops. They couldn't understand that all I needed to do was change where they got their money from. They called me every day, telling me it was past due, but they would not change the information. So, after about the third time, I hung up and called Endurance.

I had a warranty with Endurance before, and they fixed my car with no problem. I just paid my deductible. I didn’t have any problem either when I signed up. The rep was good and gave me the information I needed. So far, it’s been easy to communicate with Endurance. I told somebody about it and they said they were gonna look into it. It was important for me to get this extended coverage in case something happened to my car that I couldn’t afford to pay for. I’m paying my coverage every month, so I don’t have to worry about it.

My Endurance representative told me that I had a month wait or 1,000 miles for my policy to kick in from the time I got it. I bought my car brand new and I'm the primary owner, and I have a new car policy. That was what made me sign up with them because my original warranties were expiring this month, and I wanted to jump on getting some replacements before they expired. I had CarShield with my last vehicle, and it was good. Their prices were similar to Endurance, but Endurance offers some other things I wanted to see. I spoke to my mechanic and some other mechanics, did some checking around, and I got some bad reviews on them, but then I got some good ones. With the plan that I got, they assured me I wouldn’t have the issues that the bad reviews were claiming.

I wanted to make the coverage affordable. What I'm paying Endurance Warranty seems to be in line. I've had the 2013 on a warranty before and didn't realize it had run out. But one of the other things is it's a 48-month, and it gives me 50,000 miles, but I'll only make 30 payments and will not have to send in payments for the last 18 months and still have coverage on the car. It covers all the major parts, and includes roadside assistance. It's virtually full coverage. I haven't had any need to place a claim, but if that day comes, I'll expect good service and repair.

I had Endurance for three months, and my jeep had a power steering hose that went bad. Endurance would not pay; they said it was preexisting, and they also said I could get a free key fob again, but they would not pay because I did not check with them first. After they told me it was in my plan, my transmission was shifting hard, so the dealer reprogrammed my transmission. They again left me holding a $180.00 bill to be paid.

I had the pleasure of speaking to customer service agent, Shakira, who was very professional, thoughtful, and accommodating. My auto pay card had been compromised and I needed to set up a new account and make a payment. The whole process was quick, easy, and full of positive energy. Thank you, Shakira for an excellent experience! :D

We updated a policy and Herman made the process seamless! We had a 2022 Nissan Pathfinder SV and updated to a Nissan Pathfinder 2023 platinum edition; our Endurance policy was on the 2022 and was beautifully transitioned to the 2023 with attention to detail by Herman. He was engaging, had attention to detail, supportive, and respectful of our needs. Awesome job!

Go somewhere else for a car warranty! My first claim experience after two years was not good at all. The shop that did the work was great. First, I spent over 6 hours at the shop. The shop spent 45 minutes on hold with Endurance to create a claim. So I called and got right through to start the claim. Endurance said they will call the shop. Another hour waiting for call back to approve the claim. I had to call again! Second, Endurance would not cover the A/C repair unless the shop installs a USED part (compressor). While I understand using used parts, I was never told Endurance had that option. Finally, Endurance would only cover $300 of the $1,050 total. That leaves me with a $700+ bill for a used compressor. This is NOT what I was sold!

Customer service was great. Rep was able to explain the contract and help cancel another contract I had on a vehicle I didn't need.

My experience with Endurance was terrible. Any person that I have talked to are very uneducated, they don't have a clue about customer service or people skills at all. They sell you a warranty that don't want to pay for nothing at all. Is really hard to get someone on the phone and when you do they are really rude and unprofessional. They talk to people on the phone like you are dumb or stupid, or like you are a 2year old child. Is the worst warranty company ever. Is not even worth buying it, because they don't have your back in your time of need when your vehicle breakdown.

The young man from Endurance was very helpful when I was signing up. He went over and told me how things work. He told me how long I would pay, and said the two years I paid for will give me an extra year. He explained everything. He asked me if I had questions, and with the ones that I did that I was confused with, I asked him to go back over and speak slowly so I could understand what he was saying. He was a great person. He had a great personality with people. I hope that everyone that works there have a personnel like him. I love the customer relationship that he did.

I see a lot of different commercials on the TV. It seemed Endurance was the best deal and I gave them a shot. It was a young lady I spoke with when I signed up, and she was very professional. She went above and beyond what her job description is. She really impressed me. She was really a very good representative for Endurance. I would recommend Endurance without question. If you have a car that's out of warranty, it's not rocket science that you need to have some kind of warranty 'cause something is going to go wrong with your car sooner or later.

Signing up with was Endurance Warranty professional and to the point. I talked to a few mechanic friends of mine, and they said that they didn't have problems with utilizing Endurance, and they were the better ones out there. I don't have to worry about my car if it starts to act up. My car has been running well, and I thought it might be reaching that age point where it may start having problems. I'm just trying to be proactive. And when I need roadside assistance, I can use Endurance instead of paying for it in my insurance. Call all of the companies and see which one gave you the most encouragement to come to them or made you feel like they were the people that you wanted to work with. When I talked to the agents for Endurance, I felt, “These are the people I want to deal with.” If I do need help, I don’t want a hassle. I feel positive about them.

I needed my car covered for breakdowns and signed up with Endurance Warranty three weeks ago. I was with another company that didn't do anything that they said they were going to do, so I shopped around for another one, and Endurance looked like it was going to be a legit company. Their reps were very helpful. They were able to answer all my questions and I'm satisfied with the process.

Endurance reached out to me often until I signed up with them. They kept offering better deals in terms of the mileage and coverage for the premium, and finally came to a place where it seemed like it was very good. It just fits what I needed. I've had to file a claim twice now, and it's been quite good for my expectations. I used my local dealership for some things that weren't covered by my factory warranty. They were able to reach out to Endurance and got all the pre-authorizations and authorization for repairs, and saved me quite a lot of money. It did cost a little bit more to get what I wanted because the dealership won't use the parts that Endurance wants to send. They wanna use their own parts. So, there was a little bit of an upcharge. But I was okay with that. I'm sure it's in the fine print somewhere in the contract. But my out-of-pocket cost was quite low compared to what it would have been if I didn’t have the Endurance coverage.

I covered two vehicles, then I changed my mind and wanted to cover one. So, I called Endurance Warranty, and they went ahead and canceled the one. They were very good about that and talked to me. I've been with them about 30 days and it's been a very positive interaction with them so far. They provided me the contract. The only thing that's missing with the coverage is suspension.

I looked at price and ratings from different companies, and Endurance was the highest rated from what I read. The fellow when I signed up was knowledgeable. So far, it's been an easy experience. However, I haven't received a hard copy of the policy. They emailed me a copy but it's a lot easier for me if I have something I can read on paper. Other than that, I would tell others to consider Endurance.

On [June 3, 2026 6:40 pm], I contacted Endurance to inquire about coverage options. During the call, I clearly and repeatedly stated that I was not ready to make a purchase decision at this time. Despite this, the representative Robert (Account Manager) continued to apply pressure to purchase a policy immediately and did not respect my request to pause or decline the offer.

We had Adam as your representative and did a tremendous job explaining the policies and the finances but also was able to answer any of our questions. Took the time for us to check with our dealership if they would recognize Endurance.

My claim for transmission was denied because my last service on transmission was 5200 miles past the owner's manual recommendation of 120,000. Also denied. Because I’m a free volunteer firefighter and have a siren and red light on my truck and they deemed it commercial use. Cancelled my policy immediately.

I am very disappointed in Endurance. I purchased a plan last year Sept. 2025 and paid extra for the Elite benefits. My plan states with the Elite benefits would pay $50 toward 3 oil changes a year. They only paid $50 for one oil change. My check engine came on last month and when I took it to the repair shop the same one I have been using for the last 2 years they refused to pay for any of the repairs telling the repair shop that I had a limit of liability plan meaning if any repairs cost more than the car is worth they will not cover the repair(s) and that I had met my benefit limits on the plan. Which did not make sense to me. I was paying Endurance $175.06 per month and this amount was to be paid through 2029. I had not had this plan a year and has only taken my car in twice since my benefits began October 2025.

Called to discuss possible changes to contract. Gordan advised against making changes because this upcoming payment was the final pmt for our contract, starting a new contract would start a new pmts. He gave me our mileage limit and date new contract will renew.

The best advice that I can give to a person who chooses to buy a high-end vehicle and by high-end I mean north of $75,000 do yourself a favor and purchase an extended warranty with Endurance warranty. They are the best on the market and they cover high-end vehicles that are very expensive to repair. An oil change for a Maserati at the dealership can go for 1000 bucks and a brake job is $5000. Replacing a headlight will run you several hundred dollars. If you were going to purchase this type of vehicle then a company such as endurance Warranty is a must have and the amount of money that you pay per month pales in comparison to if you have a major repair and their warranty covers pretty much everything.

What an easy process to use with the help of Crews Subaru Dealership. Sierra ** the service advisor handled everything seamless. Could not ask for a better experience. Approval took 1 1/2 days. The whole process was beyond my expectations. Thank you.

I had been reviewing Warranty providers and I received an email from Endurance on their Memorial day policy discount if you sign up. I called and spoke to a agent, I provided the VIN and the other info needed to see what level of coverage worked for me. Being a senior on Social Security was another perk to extend my payments for a lower monthly payment. He asked did I have another car for a multi car policy discount. I did and we went through that VIN and the process to see the level of coverage that worked for me.

When I called in, I was amazed at how very simple this process was. Every question I had and questions I didn't even know I had, were answered quickly and precise. He explained every detail of the policy to me in depth and even gave me a chance to Google some of the questions, I really wanted to make sure my local Dodge dealership took Endurance and I put him on hold and I called them and I was told instantly without hesitation that they "Absolutely LOVE to deal with Endurance Warranty Service", so without hesitation I came back to the call and said "I'll take it".

I talked to my mom-in-law, and she said that Endurance was pretty good. She was with them. It was easy to sign up with them. The rep was nice and she explained it well. Everything has been going so well so far.

I did some research on companies and the gentleman I talked to from Endurance Warranty explained everything very well. I made my decision and I was very satisfied with the signup process. The gentleman was very professional, and he didn't sugarcoat anything. He explained to me I was getting what I was looking for and I appreciated that. I just had a claim for a transmission and I didn't have any problems. In all, it took about a couple of weeks and it was really smooth sailing. I was really surprised.

Endurance is good. I liked their reviews and the cost of going with them. When we submitted a claim, our experience was great. They were very helpful. The dealership dealt with them and there were no issues.

I got one of the best policies. I told the rep what I went through, and he customized my policy to match what I previously had with CNA which I was very happy with. I had my engine replaced through CNA. I got a rental car and towing. They paid for the replacement, too. And they did a good job. Even my mechanic said, "That was quick. Most time we do these, they want hassle with us." The rep said, "We're number one in the industry," which I didn't know. After our conversation, I researched that and found out that that is true.

I was going into my retirement planning of how to save money before I retired and it said on there to get a warranty and it showed Endurance. So, I trusted that website. I spoke with two different reps and they were perfect. They were polite, very professional, and very informative. They answered all my questions and I enjoyed talking to them. As far as the overall coverage, I'm very pleased.

Endurance is a good company. Also, I have good coverage with them. They told me engine, drive train, electronics. I was just wondering how much money I'd have to pay to get an insurance policy through Endurance Warranty. The signup process felt good because Endurance were willing to reduce it. But after I got done, they checked my VIN number, and they said that my car was in excellent condition, so they gave me a quote. I said I'm on a limited income so I asked if it could be reduced, but it wasn't. They did reduce it, but it wasn't. They showed that I had to pay the full $135. I talked to one of their accountants. He said, "We can bring it down to $116,” and I said, "Perfect, I'll take it.” Because I will cancel the policy. But that never happened. I got a contract from Endurance, and they wanted me to pay the full amount of $135 every month. My car is in excellent shape. It will continue to run for a long time without any major concerns.

My real issue is with Smart Auto Care, but my husband and I purchased our warranty through Endurance. Unfortunately, Smart Auto Care was selected by Endurance to handle the claims process. I'm sorry, but Endurance has to be held accountable for selecting Smart Autocare as a business partner. We have spent close to $3,000 in premium payments to Endurance, but in the end, they argued with me over a part they refused to include (that was even confirmed by Dodge it was needed) in the coverage that was less than $150. I refused to fight with any further. We paid the cost out of pocket. Had it not been for the $3,000 we have already spent, I would cancel this plan. We are so disappointed!!

After reading the contract (a must before signing) I decided not to sign up. This decision is based on verification documentation of all previous maintenance on the vehicle from the past. I had a well maintained vehicle. However I keep my own log and do not keep all the receipts, for example receipts for oil and filters, etc. Also, the maximum payout is limited to the value of that vehicle based on JDPower. That said: the customer service people were excellent to work with in explaining the contracts and understanding my concerns.

I am so busy and have been putting off purchasing extended warranty protection for my car and this process was much quicker and easier than I even imagined it would be. My questions were answered clearly and it was easy to understand what exactly I was getting for my money!

My brother has Endurance. I signed up with them a month ago. The rep was nice. I haven't had to use my warranty, but it's great. I recommended Endurance to a few people.

I bought a car and they offered Endurance to me. I've been a customer for four years now. I've placed claims. They put an engine in my Jeep. They put a bearing, too. Each time I went, I only had to pay $100. They let me take my vehicle to my dealer that I wanted to. I'm very satisfied. I got no complaints.

I saw Endurance Warranty on TV and they sounded good, then I decided to buy a car that I had leased. Repairs can be expensive and although my mileage on my car is low because I don't go anywhere since I retired, I still wanted to be covered. I talked to my son about Endurance and he also said they sound good. My son was glad that I had taken the initiative in case something goes wrong with my car after the warranty ran out.

I saw one of Endurance's commercials and decided I'd give them a call just to see what it was about. I talked to their rep, he took my information, gave me a price, and gave me a couple of incentives if I go ahead and do it at that time. And the only thing that I didn't like was that I thought I was going to get a hard copy of my policy and I got it on email. I'm an old man and don't do a lot of email and type stuff. So I had to call back and see if I could get a hard copy, but it hasn't come yet. They said they would send it, yeah, but I haven't seen it. But my experience with them was professional, and the policy was well-explained.

I've been with Endurance for a while. I've had two claims, and I've been very happy. The car dealer dealt with what I have. They dealt with Endurance and got the claims taken care of. I was in and out in one day.

We will never do business with Endurance again. Any time our truck has needed work, Endurance gives us the runaround saying that the mechanic shop has not submitted the correct documentation, even though we are physically watching the mechanic submit it. This has happened every single time we’ve gone to use our warranty. This most current time, our truck has now been sitting in the shop for one month with no forward progress - over a fix that will take only a few hours. We have asked to speak with a manager or our adjuster, but Endurance has refused us this right. It is now evident that this is what Endurance does - attempts to frustrate and drag the process out so long that their client just ends up paying for it themselves. This isn’t bad customer service, this is strategy. It’s dishonest - full stop. Choose a company that has integrity and is good to their word.

They are a scam! I bought the highest level plan administered by Endurance, and they charged $4000+ from me over several years. Engine failed, but they refused to cover it, saying they don’t cover bad pistons. They also never responded for 2+ months, leaving us without transportation. They don’t follow through on contracts and they also limit repairs to a fraction of the price to buy your vehicle. Don’t buy any repair plan from them, they are crooks. They deserve a class action lawsuit against them.

I got what I needed and more information. I would let friends and family know about them.

Great customer service by Ms. Katherine **. She was very helpful with my auto coverage policy.

Endurance Warranty answered all my questions and I was informed. My vehicle is expensive, and if something goes wrong, it's going to be an expensive repair. But after reading the contract, I wondered if it was a good idea because there's a limit to how much Endurance pays out. I got a big $200 deductible. Our repairs would cost more than that, but I don't have any experience with the policy yet. But I feel safer with it. I'm still going to hold on to it.

My truck was getting older and about a year ago, I decided I wanted to get the extended warranty on it. I checked the differences of the warranty companies and I liked what Endurance offered a little better. The purchase went very well and it'd be nice if it was a little cheaper, but it's a good value. I've had one claim since. I initially contacted Endurance, then the Ford dealership's service department contacted them. It was painless.

I had checked other companies but when I spoke with the young lady at Endurance, I went with her price ‘cause it was something I could afford. When she was doing the application, she wanted my bank statement. She said the amount was $149, and I told her I only had $102 in my account. That was a Wednesday and I asked if she could give me till Friday. She promised me she was not gonna take any money that day. She just needed the account information to set the contract up. But she went ahead and put it through, and apparently, it bounced.

The sign-up process at Endurance was easy. With my research that I've done previously, I had plenty of questions asked, and they satisfied that. It was well planned out and well explained by the representative. I was very pleased with my experience with them.

I used Endurance Warranty in the past, and I heard about the other one I see on TV. Other people I know has that one, and they'll give them a zero rating. Mary is the one who I got the telephone number off her phone, and she's an Endurance customer. She has never had a single problem with what she needed on her vehicle. I wanted everything Enduraance had to offer on the package, and that's what I bought. When I bought the car, that's the way I bought the car. I want every policy I can have, and they gave me a rental. They also gave me windshield and key replacements. All I wanted know at that time was if I could pay it off 100% for the year time. That's the way I pay. They said yes. I said, “Here's your number. Here's the card number.” So, she told me she gave me all options. It was fast. She got my credit card number, and it was over. She gave me what I wanted. That’s all I needed.

My daughter had a vehicle that had some serious problems, and then it was an older truck. So when she replaced it with a newer model vehicle, we bought the Endurance program for her. I had done some research on one of our local ASC mechanic shops to see who paid the best and had the best kind of service. There were three different companies. Endurance was the one that would take the older trucks. A couple of others would. They were good, but the mileage was too much. So, after the process of elimination, Endurance had the best deal.

The enrollment process at Endurance was easy; it was done on the phone and online. There weren't any long waits or trying to figure out how it was going to work. So far, everything's gone really well. It was about a month before it kicked in. So we still have some time to go. I don't mind the time waiting, but 1,000 miles is going to take us forever to get to that. We don't drive much.

I liked not being limited to far as where I can take my car to get service. And the Honda service department said that Endurance was a good warranty for my car, because I didn't have warranty for it. It will help pay for the cost of something that does occur. Endurance's rep was awesome. She broke it down to the ground to me and let me know what every little point is. She said I would have a rental car, roadside assistance, that I can choose any car shop that I want to take my vehicle to. There was so much. It was just that they don't pay for preexisting problems that I had for my car. They don't cover that, which is understandable. She also let me know things that had recalls on them. It was a lot of information. I already have recommended Endurance to several friends.

Most of my experience with Endurance has been good. The only thing was that they said I would receive a couple of cards, and I haven't received those yet. The customer service rep was very friendly and explained a lot of the features of the program. They did warn me that the monthly payment would be handled by a different vendor. So, that was helpful. The features in my policy were about what I expected. They're the same with the extended warranty that we had previously purchased on our vehicle.

My car is getting old. I decided to get an auto warranty, and it was easy signing up with Endurance. Their representative was nice. I got to wait 30 days and 1,000 miles for the warranty to kick in.

Do not use this company. Also do not believe anyone that gives them a good review as they are paid. They took me for over 10,000 as well as thousands of other people they steal from. They are in a lawsuit because of all the scamming the nasty people do. Please tell everyone you know to cancel with them so we can close this company down. Trust me... you will be next.

I have to say my most recent experience with Endurance was wonderful. I was having difficulty with the shop I originally took my vehicle to. I contacted Endurance and they sent me a list of recommended shops within my area. I wound up choosing one of those recommended shops and the estimate and repair process was seamless.

I got a 10-year-old vehicle and it's been a very good vehicle. But 10 years of parts going up and down, back and forth and sideways, and which way, I was thinking it'd probably be about time to get a warranty on that vehicle. Because I like the car, I'm intending on keeping the car. And if anything breaks off a big-time nature, that's why I was looking into Endurance. And in my estimation, Endurance is the best warranty service out there. My sign-up experience with them was as easy as pie. Both people that I talked to, the initial contact, were very professional. Then, the other agent that I talked with, Heather, was very professional. I enjoyed working with her a lot. She's an asset to their company. It was a good experience.

The warranty ran out on our car, and it's in perfect shape. We happened to like it very much and we kept it like new. We thought we should insure it so we can drive it much longer. My husband checked some prices online and we've been with Endurance over a year since. When we had a claim, the process ran very smoothly and we're very happy with the way it was handled. It's exactly what we thought we had paid for and we got well over our money's worth.

I heard about Endurance through a friend of mine. She told me Endurance was a better company to deal with, with any type of mechanical problems on my vehicle. And my vehicle was running out of warranty. I liked how easy it was to sign up. The rep was very professional, and there was no haggle.

An Endurance Warranty called and got to talking to me, telling me the benefits of it, and we went ahead and wrote it up. She was nice about explaining what all is covered and how long it would be for something would be covered. She was thorough about it. She told me it would be 30 days or 1,000 miles. I'm very satisfied. I've never had to use it, but I'd recommend Endurance in a heartbeat.

Some of my mechanics said Endurance Warranty was the easiest to deal with. I signed up with them six months ago. The representative was pushy, but he was all right.

I got interested in Endurance as I liked the quote with them. If something was to go wrong with my car, all I gotta do is pay $100 and it gets fixed. I have a decent car and I know if something goes wrong, I can’t afford to get it fixed on my own. However, everything was going so fast when I was signing up with them that they couldn't break everything down to me. I had to call back and was about to cancel. But they broke everything down for me then and made it more sense for me. The only thing that got me upset was as soon as I picked it up, something went wrong with my car. They said I gotta wait 30 days or 1,000 miles, whichever comes first. There’s always a catch. It's almost like an insurance that is a legal ripoff. You don't need, yet you’re it wasting your money each month. But if something happens, you’re gonna need it. It's dang if you do, dang if you don’t type of situation.

I've joined the best plan. They snubbed me. My running boards failed to to work. They are retractable and under the truck turned down cold. Not very nice. You have rust under your truck. I live in NY. Tell me what is fair about that. They lied. They cover what they want. Out 2000 bucks.

So I have the best package Endurance offers. I have paid it on time for 15 months straight. Never a repair. Well, my first repair came and what do you think happened? I’m out $500 for the rental car because they didn’t answer the phone the whole day for the mechanic to get the claim and he sent screenshots to prove it so therefore I rent out a car out of my pocket and thinking I’m gonna get reimbursed because my car is gonna be in the shop for seven days. Well, I’m not getting reimbursed for the three days.

Endurance misrepresented the warranty from the first phone call. I mentioned that there was a noise in my truck but the Ford dealer could not find it. The representative stated that if the dealer could find no apparent issue that if something failed later, it would be covered. The noise went away for months and then resurfaced, Endurance denied this problem along with another that had nothing to do with the noise. When I cancelled the policy since it would not cover my vehicle, they still today refuse to refund me after they have voice recordings of the representatives telling me it would be covered. Once they have your money and a contract, you are treated like dirt.

Endurance was quick, professional and an easy process to settle a claim. This was my first experience using this type of insurance and I have to say, I was impressed. The day I took my car to the garage is the same day I got an email from Endurance. I talked to the customer service and my claim was filed and settled. Doesn’t get much easier than that.

I did the trial period and tried calling several days before it ended but waited on hold for 15 min and was disconnected more than once. By the time I got through the warranty trial had ended. I spoke with a manager named Kelli who was very dismissive and finally agreed to send me a cancellation email to have notorized in order to cancel. I never received the email and am on hold again. Horrible customer service unless they are taking your money.

Everything is good. I'm paying Endurance, and they're taking their money. The rep who signed me up did her job. She very convinced me. I tried to buy time to shop around but she did not let me go. The process was good.

I went online and compared Endurance to five other warranty providers. What they had was the one I wanted, and I signed up. However, when I filed a claim, I was disappointed in that. I was told my shocks and my struts needed replacing. Before I went anywhere, I called Endurance and talked to a lady. I didn't know what kind of policy I had and she told me she'd check it. She said shock absorbers are not covered but shocks are. I checked later and my mechanic said shocks and shock absorbers are the same. But when he went to put the claim in, he said they were not covered. I had to pay $300. It was $100 deductible and I had to pay an additional $200 each.

I just got Endurance. I have a new truck, and when the warranty expired, I knew I had to get something else to continue with it. The sign-up experience was awesome. Their representative was very good.

I just got Endurance Warranty last month. It’s the one I saw on TV. They did what they were supposed to do. They let me know what I was getting myself into and answered all my questions.

Our car is getting older. So, we decided to get a warranty to be covered. We just want to cover our bases because we're not in the market to buy a new car anytime soon. We decided to try Endurance. Signing up was easy. Their rep explained everything, and we decided to get it. He was a professional guy who explained everything and that sealed it right there. He was very thorough. So, it was an easy process.

I just signed up with Endurance for our used vehicle. My son has it and he said it was good. Signing up with them was easy. I talked to one lady, and she was very helpful. The coverage seemed good as well.

I originally started off with Endurance before I was with the second company. Then someone had told me that it goes off the Kelley Blue Book, and they only pay X amount of dollars. At that time, that didn't work for me. So, then I had switched. With the other company, as long as I paid my premium every month, I had insurance. So, it was no mileage warranty. So, that was one thing that was different, where Endurance was a mileage warranty. That was what Endurance offered me this time was just an additional so many more miles. So I took it. As far as being helpful throughout the contract process, the rep that I dealt with was good.

Updated on 06/14/2026: So I had a lady from Endurance call me 6/10/26. She asked me again if I would cancel my policy with Endurance. She offered a nice refund so I said that I would take it. They sent a contract cancelation via email. They were requesting a signature on the contract, as I attempted to read what it said, I could only read part of it as I could not scroll down to read it entirely. I call Cassandra back on the phone and told her I can not sign it if I can't read it. She then said she would try to send it a different way and then call me back. Guess what, she didn't call back and she deleted the contract, I personally think they might have been something in that contract she did not want me to see, just my opinion. I haven't heard from them since, sure seems kind of fishy to me. BE CAREFUL WHO YOU DO BUSINESS WITH. They are being sued in Illinois' for deceptive practices. I may have to join that lawsuit.

Good morning everyone. My experience was wonderful with making changes. Rodney was very helpful by assisting me.. 5 star customer service.. Thank You Mr. Rodney.

I was highly disappointed with Endurance when I was denied for a repair stating that it was preexisting. When it happened well after my 1000 miles and 30 days. This was my first claim. I would not recommend.

I paid the same price as The highest tier which is $162 a month. I have the secure plan which is the third tier down, which is a pretty penny. But a lot of parts are not covered. They wouldn't even cover a sensor. I had a $2,300 bill after said and done. Even with some parts with voltage going to it were not covered. An adjuster comes out to say yes or no to the mechanic on which part is covered?. Also they make cancellation they make it hard on purpose. You have to have it notarized and sent back through email. My advice is to save that $162 a month for car repairs.

The sign up process was easy. The rep was really nice, and very helpful. Endurance was very professional at answering my questions and making things very clear.

I had Endurance on a previous vehicle. I had about my third claim with Endurance. The dealer did the process. They did something with the air conditioning. My car is getting scheduled to go back next week. It's got a different issue. Endurance could have been a little faster from what the dealer said, but I didn't talk to Endurance. The dealer held the car up for four days while they got the approval.

Endurance was highly rated on several consumer-type websites. I contacted them, and they were reasonably fair-priced. The rep was clear, and she told me everything I needed to know. Signing up with them was easy.

When I talked to the Endurance rep, I asked him if they cover a salvaged title and he confirmed that they could cover my car. He was so helpful and explained everything to me that I didn't know. He was so nice. I told him what I wanted, and he got for me. So it was easy to sign up. All I did was call them and ask questions, and he asked questions, and then we signed up. It was a good experience. Endurance is the best warranty.

The warranty on my 2021 Jaguar F-Pace was going to expire on my car, so I decided to give Endurance a try. Their rate was compatible. I had been quoted a rate from the dealers, but that was going to be upfront cash, or either I would have to finance it. So, I feel like it worked for me. My representative was very professional. He explained everything thoroughly and to my satisfaction.

I've been getting emails in my junk mail for extended warranty, and the extended warranty on my 2019 SUV expired in January. I went online and looked for Endurance. A lot of times, they’ll give you other numbers. I went down and found one that said Endurance.com. I called them up and my experience was really good. The price was less than what I was anticipating. They emailed me a copy of the contract and when I received the email, I forwarded it to my mechanic, and my mechanic was good with it, too. However, I received a phone call from “Endurance” the other day, trying to sell a different policy. When I started questioning, they hung up. It was a scam. I called Endurance, and they said they hadn't called me. I gave them the number that called me and told them to check it out.

Endurance is the worst company ever; it's a complete scam. They denied all my claims and said they cover items in the contract. Please, anyone who has a policy or is thinking about getting one, don’t do it.

So I called them and when I got my quote I asked him is everything covered just because I do not know every single part of a car and they told me what wasn't covered and then I take my car to the shop and guess what nothing is covered and which I was told everything is covered. All it was was a piece for my turbo and they refused to cover it. This warranty service is nothing but garbage, false information. When you ask them about your coverage and then all of a sudden they say everything's covered and absolutely twice now nothing was covered. Every time I have to spend over $1,200 of my own money after paying them money for the warranty

This is a little different review. The salesmen who sold the policy was all sunshine, rainbows and yeah, yeah, yeah no problem at all. The sales pitch was smooth and effortless. Getting out of the warranty, however, felt like it required an act of Congress. I purchased an Endurance vehicle warranty thinking it might provide some peace of mind, but my experience turned into an absolute nightmare that still frustrates me.

I lady we talk to on ** was excellent and dealt with our problem calmly and effectively.

Had truck tow a repair shop. Shop look over truck. Wound not shift out of first gear. They replace valve body. Fix truck. Also water pump was leaking. Replaced. Ac compressor was lock up, replaced and recharged. They refuse to pay for repair. What rip off. Would not waste my no more money with these people.

I signed up with Endurance and the guy I talked to was easygoing and professional. He answered all my questions, and he made it an easy process. Endurance is a good warranty. The people were understanding and they help you figure it out, and they're a bunch of good people. They gave me a lot of information.

I saw Endurance on an infomercial and a friend of mine who works with a Lexus dealership in the maintenance department told me about them. The enrollment process was good and the reps were very professional. Endurance is a good policy to have and the price is affordable for my budget. The policy starts on June 1st and Shannon, the rep, told me there’s a waiting period of 30 days. I have five years of coverage for repairs, a $100 deductible, $50 off the oil change and $30 on tires. I pay 148.98 monthly. The coverage includes four-wheel drive, AC, electrical, components, fuel system and water pump. It expires on May 31, 2031, or 199,055 miles, whichever comes first. My car has never given me any problems since the day I bought it in 2008. But I want to keep the maintenance and everything on it. The coverage is good and according to my friend, the claims are honored fast. Endurance doesn’t drag you around like CarShield.

I went online to sign up with Endurance and the process wasn't difficult at all. So far, I'm satisfied. Go to Endurance because we were satisfied with them with our last vehicle.

It's been a couple of years since I used Endurance, but I had no trouble at all. When I had the claim done, I always used Weber Ford Company in Terrell, Texas, and Endurance always paid off real well. I always had a good experience. Endurance is reasonable, and I've always had good service.

My sign-up experience with Endurance Warranty was painless and their price was less than I expected. My rep was great. He was very knowledgeable. He explained everything perfectly. I kept asking questions, and he kept answering. He made me feel like I'd made the right decision when he talked about the fact that I called before the other one ran out, and before the mileage had reached a certain level. Everything I had done was the right way to do it. He made me feel good about my decision. So, it was very pleasant. I would recommend to others that Endurance is the one to go to for extended warranty.

All these years, we're on Social Security and everything worked out now to be our plan to get an extra policy on the car in case something goes wrong. Endurance had a better deal for me than the others. The person I dealt with was very good, very excellent, answered all the questions, and gave me some that I didn't even ask. I like what Endurance offered me and the discounts that I got. My experience was a lot better than I had talked to other ones on because they were shooting way high. I got a lot more protection with Endurance.

Warranty payment was quickly done! Without a hassle. 👌

They suck! I have just gotten off the phone with my mechanic and was told by her they will not replace a power steering pump because "They feel the reason it failed was because of the leak in it and the leak was not caused by the failure of the pump!" WTF! I will cancel this policy for all three of my cars immediately!

I strongly advise against using this company for vehicle warranties. My recent claim was denied on the basis that slightly larger-than-stock tires were classified as a “lift kit.” Despite the suspension being completely stock height, they used this minor modification to invalidate coverage for the entire vehicle—including unrelated systems like the engine and electrical components. If something as small as tire size can void a warranty, the company should be inspecting vehicles before selling contracts—not collecting payment and then searching for technicalities to deny claims later.

I just purchased a new policy and customer service was outstanding. I originally worked with Alesha but after the policy was issued we discovered an error with the VIN on my auto policy. I had to spend over 4.5 hours correcting my VIN with my insurance, then call back to get that changed, which meant canceling the first policy and getting a new one with correct VIN and mileage. Robin assisted and quickly corrected the error. It was a positive experience!

We had Endurance until today. My husband’s Jeep needed some work done and when they went to the shop to do their due diligence to make sure those repairs were needed Endurance said we had aftermarket oversized tires so they wouldn’t cover it. Well my husband told them that when he got the policies (we had one for my car too) he told them about the tires but that they were not aftermarket and actually factory. Just a little bit larger size and they were fine with it. They went and listened to the tapes and found that he had told them all about it and said they would cover the repairs. We just had to pay an extra $500 to them for the larger tires which my husband said he had not problem doing.

Both of the companies I considered did high-pressure sales. I looked at the benefits of both companies and decided that Endurance was the one I was going to go with. It was easy to sign up. The only thing I didn't like about it was that it's a price people sign up now, then they give what the cost is, but I knew what the cost was going to be in my mind.

Endurance was one of the top companies on vehicle warranties. Their rep was good to talk to. It was an enjoyable conversation. I wasn't pushed into doing anything. Signing up was simple to do.

I have a 2018 Toyota C-HR covered with Endurance. The signup experience was easy. The person I worked with was very nice on the phone. I asked questions and he answered them. Everything was really good. Luckily, I haven't had to use the warranty. So far, so good.

So far, the experience with Endurance has been good. I'm still in my 1,000-mile or 30-day sign-up period. I've got the handbook telling about the contract and all. I haven't had any services yet because it hasn't matured yet. I'm a senior on fixed income, and I just purchased the vehicle around November last year. I got another vehicle, and I needed some coverage on it. I figured when something does happen, I'll need help. I heard so many bad reports about CarShield. So, I ended up with Endurance and I hope everything will work out all right with them.

I signed up with Endurance because I can't afford car repairs. The process was fine and I would recommend it.

The process of signing up with Endurance was quick and easy. The man I spoke with was very nice and kind, and he guided me through, and let me know which policy was best, and the process was smooth. He let me know what I qualified for and how to save money. I got a $300 discount. Right now, I would recommend Endurance.

In my search for after-warranty service, I looked into Endurance as a possibility. I think you need the contract in hand to truly evaluate benefits. After reading through a portion of the contract, I felt the overall pluses to me were outweighed by Endurance’s protecting of itself. The thirty-six hundred-dollar four-year contract with its limitations, could readily provide maintenance funding along the way. I realize I’m not covered for some catastrophic failure, but who is if you read the contract details. I’ve decided to cancel my contract request within the first thirty days, expecting a full refund and the cancellation of any future funds being drawn from my account.

Endurance was on television years ago and I decided to go with them because they’re welcome everywhere. I had CarShield from the beginning, but when I took my truck to the Ford dealer, they didn’t honor it. I asked who they honor and they said Endurance. So I dropped CarShield and went with Endurance. I filed a claim a few weeks ago, and everything went well and it was very professional. The repair shop handled the claim and I didn’t have to speak with Endurance.

Endurance's signup process was good. It was easy and they were very helpful. The representative that I talked to was nice with me. Customer service was very good. The coverage is good, too.

Endurance Warranty has been very outstanding. I wasn't satisfied with another warranty company I had years back, so I got rid of them. I found out about Endurance and I've been with them ever since. I like the service. I only used them once so far out of the many years I've had them and that went fine. I didn't have any hiccups. I brought my car to a shop that I prefer to use and they fixed it. I didn't have to pay anything but my deductible and that was it. I'd tell people, "Please use them." I already referenced a few people to Endurance.

I was looking online, and it seemed like Endurance was one of the top ones, which, for repairs, has somebody who is experienced and has a good track record. So, I picked them. The rep was very informative about everything. It was a nice experience. I was looking for bumper-to-bumper coverage and I was able to get that. I can make a claim when the warranty starts on June 12th. Price-wise, you always like to have it cheaper, but I understand the pricing.