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Endurance Warranty Reviews

4.5
19,958 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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About Endurance Warranty

Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.

Visit www.endurancewarranty.com
Pros
  • Six customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • No motorcycle or ATV coverage
  • Some complaints of denied claims

Endurance Warranty Reviews

Over 10k reviews since 2014

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    Our review standards

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    Page 13 Reviews 1575 - 1725
    Verified purchase
    Customer ServiceCoverageTechPriceStaffBillingRates

    Reviewed May 25, 2026

    It's only been a month since I signed up with Endurance but I'm satisfied so far. It takes a lot of stress off me. It's for an older vehicle, a 2012 Volkswagen, that I gave to my granddaughter for her first car. I wanted her to know that if she had any problems, she had someone to reach out to. When I first made the phone call to Endurance and talked to the representative, it felt right. He answered any of my questions and was so helpful. He also explained about the length of the contract, how long I would pay it and the benefits that I got for free. I printed the policy and put a copy in the car. I also got a copy in my safe so all information that will be needed is at hand's reach.

    The experience was easy. It was a good price as well. I got my payments auto debited, so I'm not worrying if it's paid every month. It comes out automatically. Signing up with Endurance is the best decision one can make. It's a win-win situation. It's less than a car payment, and it takes a lot. It's worth it. I told everybody that my granddaughter's got Endurance on her car now.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Barbara. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 25, 2026

    Endurance's signup process was good. It was easy and they were very helpful. The representative that I talked to was nice with me. Customer service was very good. The coverage is good, too.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Exie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenanceStaffRates

    Reviewed May 24, 2026

    I researched Endurance online, and then I called them. It was a little complicated. I bought four cars and they came with extended warranties through CarMax or Carvana. When I called Endurance, I was just calling to get a competitive option to learn a little bit more about this process. And while talking to Chris, the Endurance representative, he shared with me some of the differences to look for in these extended warranty contracts. I learned quite a bit in that conversation. He took quite a bit of time to talk to me, which I appreciated because I didn't know that much about them. I learned that warranties have special clauses and in the contract, one of the things to keep an eye out for is the reimbursable rate for labor. Some of the contracts I saw through Carvana or CarMax paid $100 an hour. Mechanics in my area will not work for that rate, which would limit the mechanics who would be willing to work on my car.

    I wanted the extended warranty to cover diagnostics. And not only the bumper-to-bumper but also the PLCs and computer systems, since everything is so electronically driven now. I wanted to make sure I was getting coverage for that, and that was very important to me. As I learned more about it, I learned that the Endurance plan was along the lines of what I was hoping to keep, so I bought the same plan for each of my four new cars. There is a 30-day standby period from the time that you get the contract to the time that you can utilize it, which makes sense to me. They're not coming out to do an inspection of my car before I get them. So, the idea that I'm going to take a car that has a broken transmission and use the extended warranty to get it fixed would be unreasonable.

    I was impressed with the patience of the rep because I asked a lot of questions. I have a skeptical mind, so I may read more into his comments than he intended. And so, I'm always thinking that when they're talking, they're just skirting along the lines of the exceptions. I would stop him and ask some questions, and he was very patient and understanding. He clarified all of my concerns. He was very personable and answered my questions. Endurance was a little bit more expensive than some of the other alternatives, but it’s superior to the alternative. So, it should cost a little bit more.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Robert! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Claims HandlingTechStaff

    Reviewed May 24, 2026

    Our car's manufacturing warranty went out and we had an option of taking our vehicle to a local dealer with Endurance. We had to go out at Raleigh and all the different places. We've been with Endurance for years and the claims process has been good. It's very timely and we're extremely satisfied. I would recommend Endurance to anybody that asked me about a warranty. It's helpful.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Willa! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 24, 2026

    They were great. The young lady I spoke with was very knowledgeable and walked me through and explained all of the details of Endurance. She was very informative and knew about everything that I was asking about. The question I had, in other words, she answered it perfectly. The payment was a little bit more than what I was paying before. But I can understand that everything has gone up. Other than that, I was very satisfied and very pleased at how fast the rep got back to me on information that I was asking about.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Joan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    StaffHonesty & Transparency

    Reviewed May 24, 2026

    Endurance was one of various companies that I'd been looking at and it ended up that the deal was the best one I could get. The representatives that helped me out were excellent. They weren't lying, cheating, and stealing as best I could tell.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Gerald. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffBillingRates

    Reviewed May 24, 2026

    I got prices from a couple of different companies, but Endurance had a more affordable price. They didn't have other people telling me that they had used them, like CarShield and didn't want to pay the bill after somebody called in a claim. I've got two friends who are fighting with CarShield right now. So, I had already predetermined I would not be dealing with CarShield.

    My experience with Endurance was good. The lady was detail-oriented and told me everything that would be covered, as well as what wouldn’t be covered. She was patient with me as I had to go outside to look at the mileage on my car and get the VIN. She told me to take my time, whatever I needed to do, and she could wait. She was polite, nice and shared information about different things that I could choose to do or not do, and how soon a claim could be made. I asked her where I could find all this information and she said they were going to send everything we talked about in an email. I would have to review it for the first 30 days and if anything isn’t to my satisfaction, I can call him to ask any questions, or if I am not comfortable with it, I can cancel.

    I'm not one for signing up that day. I wanted to take time to research it and she said that they have that program where, if you sign up that day, that if you're not happy, you get your immediate fee back as well, and so your money is not really gone once it's given to them, per se. So, that was the only reason I did that and she was able to waive one of the fees that they normally charge because I am disabled, and they do things for people who are veterans, disabled or first responders. I was just googling and when the rep called me, she went through everything and I ended up deciding to upgrade to one with more coverage because the price difference wasn’t that much. I had a 2012 Chevy Cruze covered and because it’s a much older car, I was concerned that it was going to be a higher price, and it wasn't. And she gave me the option to add my fiancé's truck as well.

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    Endurance Warranty
    Response from Endurance Warranty

    We're blown away by your positive words, Jessica! We appreciate the time you took to write such a detailed review. Thank you! - Endurance

    Verified purchase
    CoverageTechSales & MarketingPriceStaffRates

    Reviewed May 24, 2026

    I got a used car and I didn't like what the dealership gave me. Endurance had better reviews so I went with them. The price was a lot cheaper than Preston Automotives and Endurance gave me some money off, plus a veteran's discount. When I talked to the rep, the coverage was quite clear.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Daniel. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 24, 2026

    I was on the fence between keeping the vehicle that I have or buying a new one. I discussed it with my wife and we agreed to get an extended warranty and keep the vehicle that we have, because the factory warranty had expired. I did some research online and Endurance seemed to have better reviews than their competitors. So, we signed up with them and our policy started two weeks ago. The rep that I dealt with was excellent. She was very knowledgeable and she answered 100 questions that I had. She did an outstanding job explaining everything and my options. So, she really made the difference.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Matthew. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Contract & TermsCoverageTechPriceStaff

    Reviewed May 23, 2026

    Getting everything set up was good, but when I turned in a claim from the auto shop that I go to, Endurance denied it. So, I'm unhappy about that. I don't like that at all. The manager at the shop just told me it wasn't included in the policy of things that they would approve. It cost me $1,550 to do it. I'm in a great deal of debt, and that upset me, because that's a lot of money. It was a StabiliTrak issue, and the man who did the work said that it was an airbag module. The airbags are very important. So, if it hadn't been fixed, they might have burst on me or done something and caused me a lot of damage. So, you would think something like that would be covered, but it wasn't. I got a copy of the policy and I looked through all of it. Endurance will take care of the engine and things like that, but I don't know what StabiliTrak is under.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Nancy. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Profile pic of the author.
    Claims HandlingTechSales & MarketingPunctuality & SpeedRefunds & PayoutsCoverage - Components

    Reviewed May 23, 2026

    ​I highly advise against using this company for vehicle warranties. They denied my recent claim by classifying a taller than stock tire as a "lift kit." Because of this minor modification on a completely stock suspension height, they denied insurability on the entire vehicle—including the engine and electrical system. ​If minor specifications invalidate the entire warranty, the company should inspect vehicles before selling a contract, rather than taking a customer's money only to look for loopholes later. The sales process is aggressive, the contract is intentionally complex, and now they will only offer a prorated refund upon cancellation. I plan on filing a claim with the Better Business Bureau with all of my documentation. Save your money and look elsewhere. I wish I read the terrible reviews before purchasing this warranty.

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    Verified purchase
    Refunds & PayoutsStaff

    Reviewed May 23, 2026

    My car was getting older and it's getting smog on it. I wanted to make sure, if something happens, that I can get it fixed without coming out of pocket with a lot of money. I heard good things about Endurance on TV, so I tried them out and see if they are better than the other people I was talking to. Signing up with Endurance was easy. The rep explained everything to me and it was enjoyable. It made me want to really sign up. I was looking at other places, but she made me feel comfortable and told me what they would do. They're nice, and they give you information you need. They went over things with me several times. I feel Endurance is going to be great if something happens in my car. When and if I need them, I hope they'd be as great as what they said they would be.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Edmond! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageMaintenance

    Reviewed May 23, 2026

    Getting signed up with Endurance wasn't that hard. I just had to fill out some information. Everything went smoothly. I had to file one claim. I just had to call and let them know. They had to replace the air conditioner condenser. It took about a couple of hours, and they were done.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Clarence. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedStaffRates

    Reviewed May 23, 2026

    I got an extended warranty just to be on the safe side. In case anything happens to the car, I could take it to the shop. I keep hearing that Endurance is the number one throughout the state. Then I saw that it includes roadside assistance and rental. It covers electrical components, the motors, the brakes, the axles, the transmission, and a good amount of list of things. What I really was hoping for was to get a warranty that would cover the battery pack if it goes out, but they don't involve that in the coverage. Their price is a little bit more than what CarShield was charging me. I was paying 79. Now, I'm paying Endurance 138.

    Overall, my signup experience was good. It was helpful, not tough to process and was somewhat fast. They went through everything. They discussed the policy and the contract. The only thing is sometimes, I felt like the customer service rep really didn't want to help me out. I called again, and then the second lady was more helpful than the first one.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jovanna. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Coverage

    Reviewed May 23, 2026

    Signing up with Endurance was pretty simple. They were supposed to mail me a hard copy of the policy, but I haven't received it yet.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Denver. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. If you are still waiting to receive a hard copy of your plan, please reach out to us directly via feedback@endurancedirect.com so we can ensure it is on the way to you. - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaff

    Reviewed May 23, 2026

    I reached out to Endurance Warranty, someone called me back to confirm for a quote, and we got it set up from there. The rep answered all my questions, went ahead and processed my insurance policy and submitted everything by email, and everything was clear and understandable. Everything was smooth sailing. It was an excellent process. I'm satisfied with my plan. It's reasonable and within my budget. I will refer Endurance.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Gloria. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Verified purchase
    CoverageTechRefunds & PayoutsMaintenanceStaff

    Reviewed May 23, 2026

    Endurance doesn't seem to cover everything that I need done on the car. They said certain parts are not covered by the contract, and I'm trying to figure out why that is because it's an emergency. I need the car to be covered otherwise, this car is going to break down on me pretty soon, because I have a loose control bar. Endurance's rep explained that they only cover what are listed in the contract and I have to pay out-of-pocket for what I need to get done. Other than that, I've been with them for about a little over a month and I signed with them because they were recommended by a friend. But so far, my experience with them has been been kind of bad.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    We appreciate your feedback, Obero, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!

    Profile pic of the author.
    Staff

    Reviewed May 22, 2026

    Fantastic service and the representative was incredibly helpful.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Rudy. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaff

    Reviewed May 22, 2026

    I can assure you that customer service was very polite when they SOLD me this insurance. However, trying to cancel it was a nightmare I had a very disappointing experience trying to cancel my Endurance warranty policy for my 2022 Genesis GV80. This was my third attempt to cancel, and each time I was pressured to keep the policy.

    When I called on Friday last week, the representative talked over me, raised her voice, and refused to simply process the cancellation. She would not provide her name, claimed she was the supervisor, and said there was no one else I could speak with. I spent over 20 minutes on hold or being interrupted. When I told her I was recording the call after being put on hold several times she then proceeded to tell me that I would have to get a paper they were sending notarized in order to cancel. I said I have never heard of such a thing. Then she explained if I was wanting any kind of a refund I would have to get the paper notarized and sent back to them. I felt this was just another way this lady was trying make it as hard as possible to cancel this insurance which was a little over $6,000

    No customer should be treated this way for wanting to cancel a policy. The experience was stressful, disrespectful, and unprofessional. I would encourage anyone considering this company to research the cancellation process carefully before purchasing coverage. I would never recommend this company. I see why she wouldn’t give name, as she was such a bully .

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty
    Hello Shirley, we would like to apologize for your recent experience trying to cancel your coverage. We pride ourselves on our customer service and high-quality standards. We would like to make things right. Please email feedback@endurancedirect.com and we will be in touch soon.

    Thank you, The Endurance Team

    Customer ServiceStaff

    Reviewed May 22, 2026

    So far, customer service has been very helpful. Have not had the chance to utilize the service but I am hoping that will be as smooth as the other aspects of their customer service support has been.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Anthony. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceStaffRates

    Reviewed May 22, 2026

    When the Endurance guy called me, he spent 45 minutes on the phone with me. He did have to qualify me. You have to preserve your side of the deal, too. I didn’t say, “I bought it from a junkyard, and now, I'm going to have Endurance fix it up for me.” The fact that he said that it came right from a dealership, that was really good. He went over everything. He got me as many discounts as he could. He was super, super friendly. I did not feel like he was trying to sell me something. I felt like he was trying to help me.

    He shared that he had a Ford F-150, and his transmission on that vehicle was 7,000. He also told me that 92 is when a transmission problem happens on the Fusion, and I'm lucky. So, even with that, he could have said, “No, no, we don't want to take you.” He worked with me. He qualified me. In other words, he was interested in how the warranty could help. It was 8 o'clock at night, he called me back right away and got the deal done. It was $118, but then there was something with the coupon that didn't quite give the right sale. So, I got it for $122 a month, which is really affordable for somebody on Social Security.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Nancy! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    CoverageRates

    Reviewed May 22, 2026

    One of my friends got Endurance and he told me about them. I got interested and signed up with them as well. They told me about the enrollment process and I read about it too. It sounded good and I went by following the steps to get enrolled. They explained what they cover and what they don't cover. They're a great company. I can refer somebody to them and let them know that it's not just a company who's going around wanting money. Whatever they say they do, that’s what they do.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Peter, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 22, 2026

    The rep that I dealt with during the sign up did a good job. I read a couple of little blips on Facebook about Endurance that it was supposed to be good. Check the program out, and see if you will like it.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Gerald. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase

    Reviewed May 22, 2026

    I have a fairly new car, and I keep it up. I love my car, and just want some extra protection. I've been with Endurance Warranty for a couple of years now. Signing up with them went well. I chose them because I thought they might have been the best, and they are. I'm fine with the way everything is.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    CoverageTechSales & MarketingPriceRates

    Reviewed May 22, 2026

    A friend of mine has Endurance and she told me about it and that's the reason I went in. I bought a newer truck and I don't know a whole lot about it. So, it's better to have somebody that you have the insurance covered. So far, Endurance has been really good to me. They tried to explain everything. I'm tickled with it. I'm well very satisfied with it right now. I've not used it yet, so hopefully, we won't have any problem. We got the mileage straightened out on the vehicles. Considering mine had a whole lot of miles on it, it took me off guard when they had to raise the price on up. But it'll go down after three years and that I only pay three years and get five years for it. So, I'm good with it. Everything else seemed to be okay. They sent me the contract with everything on it. I've read over a lot of it.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Timothy. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed May 22, 2026

    We were coming to the end of our bumper-to-bumper warranty on our 2025 Chevrolet Equinox. We signed up with Endurance, and they've been great, so far. Whenever we asked a question, the representative was real patient and very thorough. Their email communications have been regular and there was no pressure anywhere. We compared them with the GM warranty, and what we liked with Endurance was we had the option to pay monthly, which helps with cash flow. With the GM product, we weren't able to do that. It had to be a lump sum, which is less than the Endurance lump sum. It was a hard one, but when it comes to cash flow, we had to look at the monthly payment.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, James. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceRates

    Reviewed May 22, 2026

    We always see Danica Patrick and Ludacris on the commercials. When the guy sold the policy to us, he asked, "Why did you decide on Endurance?" My wife said, "Because Ludacris told us to." The commercials are good. They ought to change them up every once a while and get somebody else, but other than that, everything is good. I have a 2023 Audi Q5 S series and signup was very easy. They answered every single question I had. The price could always be cheaper though.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jeff. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Edward increased rating by 4 stars.
    CoverageTechSales & MarketingPriceBillingRates
    After a positive interaction with Endurance Warranty, Edward increased their star rating on May 22, 2026.

    Updated review: May 22, 2026

    Customer service earlier explained it all, I'm happy.

    Original Review: May 21, 2026

    Car thermostat went out, took car to dealership. Endurance wouldn't even cover the price just a small portion, ** scam artist. I've been making payments for almost 2 years without a claim!

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    Endurance Warranty
    Response from Endurance Warranty
    Hi Edward, we're sorry to hear about your experience. We'd like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you, The Endurance Team

    Profile pic of the author.
    CoverageTechSales & MarketingRefunds & Payouts

    Reviewed May 21, 2026

    I had my car in a shop for an A/C problem. The entire system went out caused by a pulley (WHICH WAS NOT COVERED SO THEY DIDN'T PAY ANYTHING). I'm not sure how a pulley can't be covered but there you go. I wouldn't have their CRAPPY service now if I was paid for it..... GO SOMEWHERE ELSE. I asked for a cancelation and was told it would take 6 weeks... What a scam. ** was my contract number. Steve

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    Endurance Warranty
    Response from Endurance Warranty
    Steve, thank you for your review. All feedback is important, and we're sorry to hear you had a negative experience. Please email feedback@endurancedirect.com with details about your experience and coverage plan number, and we will be in touch.

    Thank you, The Endurance Team

    TechStaff

    Reviewed May 21, 2026

    All my questions I had were answered by Rodney. He was very helpful, understood and explained all my questions and concerns. I would definitely recommend Endurance warranty service and in fact I already have to my son and my daughter-in-law. They are looking into getting a contract started up themselves.

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    Response from Endurance Warranty

    Ardie, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Customer ServiceContract & TermsClaims HandlingCoverageTechPunctuality & SpeedRefunds & PayoutsStaffBillingCoverage - Components

    Reviewed May 21, 2026

    I purchased an Endurance Vehicle Service Contract (Policy #**) for my 2013 Mercedes-Benz C250. Prior to purchasing the warranty my vehicle had been inspected at a licensed Mercedes-Benz dealership for an intermittent transmission concern. The technician documented that the fault was intermittent and could not be confirmed — the transmission control unit did not even appear on the diagnostic test at that time. I purchased the Endurance warranty specifically because further diagnosis and repair was recommended. When my vehicle was returned to the same dealership months later the transmission control unit was fully confirmed as the issue — after my warranty was active. Endurance denied my claim citing a pre-existing condition despite the January diagnosis being inconclusive and unconfirmed.

    Endurance's Senior Resolutions Specialist contacted me to negotiate a cash settlement. When I countered their offer they stopped responding and sent a settlement agreement that required me to retract all regulatory complaints before receiving any payment, sign a broad non-disclosure agreement prohibiting me from discussing my experience publicly including on social media, and permanently cancel my warranty contract. I refused to sign this agreement. I paid for warranty coverage that was never honored. I believe this reflects a pattern of claim denials that is currently the subject of a federal class action lawsuit. I would caution anyone considering purchasing an Endurance warranty to research their claim denial practices thoroughly before buying.

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    Customer ServiceCoverageStaff

    Reviewed May 21, 2026

    I needed to cancel my policy. It took 30 painful, insulting minutes. The rep kept telling me that there are people trying to take advantage of me, as though I were an idiot. He started telling me about other companies, their unscrupulous methods, how I should conduct my own business dealings, etc. I told him "I WANT TO CANCEL MY POLICY EFFECTIVE IMMEDIATELY - THIS MINUTE". He continued talking to me as though I were naive, ignorant, careless, stupid and making a huge mistake. He was condescending and demanding. I am so angry right now. I asked him to please cancel my insurance and he continued for half an hour to tell me how much of a mistake I was making, without giving me the chance to cancel. My reasons are NONE of his business. I would never do business with Endurance ever again.

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    Endurance Warranty
    Response from Endurance Warranty
    Hello Ellyn, we would like to apologize for your recent experience. We pride ourselves on our customer service and high-quality standards. We would like to make things right. Please email feedback@endurancedirect.com and we will be in touch soon.

    Thank you, The Endurance Team

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    TechStaff

    Reviewed May 21, 2026

    Rep Kim did a great job in walking me through the contract to make sure I understood my eligible contract and why. She was very patient and knowledgeable. She had a friendly and helpful spirit.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Cheryl. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    StaffHonesty & Transparency

    Reviewed May 21, 2026

    I was very pleased on how the agent made all my questions clear. I appreciate the honesty and selling a product that is very beneficial for my needs. I have had other warranties but nothing like this and I feel safe and secure with the needs I need for my vehicle.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Kerry. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceStaff

    Reviewed May 21, 2026

    I called Endurance. I got the number off the TV. I talked to the salesman, and I asked him, "How much would you charge me?" Then they told me that I would get a senior discount too, and that it would only be $119 a month. I couldn't say no to that 'cause that saves me money. 'Cause I only live on a pension and social security. And my Trailblazer is not paid off. It has GAP insurance, but it finally hit over 50,000, so I know I have to have some kind of warranty on it, just in case. The gentleman I talked to was really nice.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Janice. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 21, 2026

    Both Endurance reps I worked with were very thorough, kind, and humane. They were awesome. Both guys were incredible. They could sell you a garbage can full of garbage. It’s been a good experience with Endurance, so far.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Dale. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Verified purchase
    Staff

    Reviewed May 21, 2026

    The Endurance rep who helped me sign up was very nice and informative. I would recommend Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Tom. We're happy to hear that our team provided you with excellent service. Thank you for recommending us! - Endurance

    Verified purchase

    Reviewed May 21, 2026

    I've had Endurance for a couple of weeks now. Signing up with them was fine and trouble-free. They answered any questions I had and explained all the advantages and some disadvantages.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Aaron. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    CoverageSales & MarketingPriceStaff

    Reviewed May 21, 2026

    Endurance had good customer reviews and it was easy to get a quote and sign up. I didn't have to go through all the talking with a personal rep. I wanted to do it online and not have to go through a big salesmanship. My policy seems comprehensive. I used some AI network to tell me which one was best. It recommended that policy for the Cadillac I have. I feel I got a good deal. It also showed that Endurance handles their own claims. It will help with my Cadillac's electronics because it’s a luxury edition. And reading some reviews on it, it's an American-made car, so it's the high-end, technical stuff that I like.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Charles. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    TechRefunds & Payouts

    Reviewed May 21, 2026

    I would recommend Endurance. We just used it. Everything went fine. We took the vehicle to the shop. We live in a small town, so the shop that we went to explained everything to us well and answered all the questions. And the Endurance people paid them. They paid 900 and something, and we paid 700 and something. It was a great experience.

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    Endurance Warranty
    Response from Endurance Warranty

    Diane, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase

    Reviewed May 21, 2026

    Signing up was easy enough. I like the fact that I deal directly with Endurance as opposed to going through a company to go through a company. I went with the super ultra mega plan. So far, everything's great.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jason. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Customer Service

    Reviewed May 20, 2026

    Customer since 2024. No claims in 2 years. Denied claim on window switch because their preferred repair shop failed to call before repair. 80 dollar part.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Jesus. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Claims HandlingCoverageTechSales & MarketingMaintenanceStaffTransparencyHonesty & Transparency

    Reviewed May 20, 2026

    I purchased an Endurance warranty believing I would have coverage if a major mechanical failure occurred. Unfortunately, my experience during the claims process has been extremely frustrating and left me with serious concerns regarding transparency. My vehicle required a tear down inspection and someone physically came to inspect the vehicle at the repair facility. Despite multiple requests, I have been unable to obtain the name of the inspection company, the inspector information, inspection report, photos, findings, or documentation used in the claim decision. I was told claims were adjusted outside of the company and that this information could not be disclosed. I requested clarification regarding who reviewed my claim and what company performed the inspection and have not received clear answers.

    I also reviewed employee comments online and saw former employees describe concerns using words such as “scam,” “shady business practices,” “deceptive,” “lied about coverage,” “claims denied left and right,” “sell warranties with false information,” and “scammy.” These are employee opinions I found publicly posted and they added to my concerns after my own experience.

    My experience has been:

    * Physical inspection performed during tear-down
    * Refusal to identify inspection vendor
    * No inspection report provided
    * No photos or findings provided
    * Lack of transparency regarding claim handling

    * Ongoing difficulty obtaining records used for denial

    Before purchasing, I strongly encourage consumers to read the contract carefully, ask detailed questions about exclusions, claim procedures, inspection vendors, and request all documentation if a claim is denied.

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    Endurance Warranty
    Response from Endurance Warranty
    Lexus, thank you for your review. All feedback is important, and we're sorry to hear you had a negative experience. Please email feedback@endurancedirect.com with details about your experience and coverage plan number, and we will be in touch.

    Thank you, The Endurance Team

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    CoveragePriceValue

    Reviewed May 20, 2026

    The Gimmicks are real but I can’t say what it does for NEWER cars or ones under a certain mileage but used cars, PUT THAT MONEY you’ll pay monthly for this service aside and start your OWN car repair fund. Not Worth it!

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Walt. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    Customer ServiceStaff

    Reviewed May 20, 2026

    Great customer service representative. Kim was wonderful. She made sure everything was clear.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Robert! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    CoverageStaff

    Reviewed May 20, 2026

    I just had a wonderful experience with Rodney, who was able to provide me with an abundant amount of information regarding my coverage. Unfortunately, I understand much better if someone explains to me rather than interpreting it myself through reading. He was patient and very knowledgeable. Thank you.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Mary. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    CoverageSales & MarketingCoverage - Components

    Reviewed May 20, 2026

    Trash this. Stay away from them. They are… Trash this. Stay away from them. They are scamming you. They will not fix your car. Denied me for wear and Tear. Never used the Policy. I had the GOLD package that covered my Turbocharger. I cancelled immediately. They were a waste of time and MONEY. Got to look at a lawsuit.

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    Staff

    Reviewed May 20, 2026

    Talked to Rodney today. Had questions about A/C repairs and the information he provided was extremely helpful. Kind and very helpful. Definitely recommend Endurance to anyone.

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    Endurance Warranty
    Response from Endurance Warranty

    Jason, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Claims Handling

    Reviewed May 20, 2026

    Claim was denied for my turbo which was under warranty but due to the gasket leaking claim was denied. Be very careful with this warranty. Very tricky and deceptive!!!!

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Eric. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceClaims HandlingCoverageTechPriceMaintenanceStaff

    Reviewed May 20, 2026

    This is the absolutely the worst company I ever had to deal with in my life. I would give zero stars if it let me. I have been paying this warranty company for over a year. I had a brake booster problem. I called Endurance to see if it was covered and they said yes. When my mechanic submitted it, they of course denied it. Now my motor has a problem and I believe needs a rebuild and they are refusing to cover my claim because they want my last 3 oil changes. I sent them my last 3 oil changes from my certified mechanic shop and they are denying it, saying it’s altered because it’s not the original receipt.

    Who keeps oil change receipts from a year ago. The receipts are not altered, it’s simply a copy of the history of my last 3 oil changes with my name, car make and model, along with the date and mileage. This is unacceptable, and I would never ever recommend this company to anyone. They rather spend more money denying your claim rather than to fix what they say they will cover on the contract. I bought my car brand new. I am the only owner and never ever missed an oil change and have proof of it. I take very good care of my car, and they are simply denying my claim because I didn’t have the original oil change receipt from a year ago and won’t accept a copy.

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    Endurance Warranty
    Response from Endurance Warranty
    Joseph, we're sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at feedback@endurancedirect.com and a representative from our team will contact you soon.

    Thank you, The Endurance Team

    Verified purchase
    Online & App

    Reviewed May 20, 2026

    The process of signing up with Endurance was easier compared to other companies. People should research it, go on the website and see what they offer, and then speak with someone.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Beverly. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed May 20, 2026

    The warranty that I have on my truck was about to expire, so I needed something else. With a lot of the commercials, and also my sister is an Endurance customer, I decided I would try them. The sign up process over the phone was real easy. The rep that I talked to did an awesome job in answering my questions and giving the information that was needed.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Lonnie. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceTech

    Reviewed May 20, 2026

    I've been with Endurance for almost a year. I've always had an auto warranty, so I figured I needed to get one. I would call Endurance, and they would tell me where to take my vehicle. The shop would call Endurance, and the rest was history. Very easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jerald. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTech

    Reviewed May 20, 2026

    I've been with Endurance for a long time now. They're reliable. You get a couple of oil changes a year for free. They fixed my touchscreen in my Cadillac. I go to Jim Glover here in Tulsa, Oklahoma, the dealership. When I go in there, if I need anything, I save money. They just look it up on the computer, and then they'll call Endurance, and Endurance will say, “Yeah, go ahead and fix it.” Then they'll tell me what I have to pay, if anything.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Willie, We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 20, 2026

    My Mazda CX-5 is covered by Endurance. I’ve called them to have the coverage set up, and their representative shared quite a bit. She explained everything to me step by step. As of right now, I've not used it but I would definitely recommend it.

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    Endurance Warranty
    Response from Endurance Warranty

    Frank, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    CoverageTechSales & MarketingPriceRefunds & PayoutsStaffBillingRatesRoadside Assistance

    Reviewed May 20, 2026

    I was with CarShield, and I was not happy with the way they were treating any claims that came in. And their authorization was for aftermarket parts, which my mechanic didn't wanna use. So, it wasn't doing me any good. Then even the Volkswagen dealership didn't wanna use them. So, I was pretty locked out from even getting claims covered.

    I've been seeing the ads for Endurance, and I wanted to see what the pricing would be, and I was very pleased with that. I have had two cars with them for three years now. The sign-up experience was very good. They were able to research right away that I take very good care of my car, and upgraded my coverage for my car because of that. The rep who assisted me was excellent, friendly, very courteous, and helpful.

    The way they cover the claims, they don't use other places to evaluate the claims. They use their own teams, and that was important to me. They work directly with the mechanic. They don't involve the customer at all once the claim is made. And that didn't happen with CarShield.

    I'm very pleased with the deductible with Endurance, it's only $100, and the premium. I also love the fact that you pay for 30 months, but you're covered for 48. So, that made the payment just very affordable, something to look forward to. Because then I could keep the coverage without having to pay for it for up to 48 months.

    Then, when I totaled up what the payments would be, it was $4,000, which is what you have to put down for a lease on a new car anyway. Then you're back to the same boat when you're out from under your lease. So, my car's been paid for, and I wanna keep it and keep it running.

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    Endurance Warranty
    Response from Endurance Warranty

    Hello, Althea! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. - Endurance

    Verified purchase
    TechPriceStaff

    Reviewed May 20, 2026

    I overpaid Endurance, and they took care of the situation. I don't have to worry about it because it's an automatic deduction every month. They fixed everything up for me. The only thing is that I haven't received my contract yet.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Michael! If you are still waiting to receive your contract, please reach out to us directly via feedback@endurancedirect.com and we would be happy to help. Thank you, Endurance

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    Staff

    Reviewed May 19, 2026

    My question was answered very thoroughly in a way I could understand the process. I'm very proud to be on board with Endurance and believe they will meet all my needs!!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, Sheri! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    CoverageSales & MarketingRefunds & Payouts

    Reviewed May 19, 2026

    Sales person sold me air .. He live about the amount of coverage. The process to cancel and get my money was a nightmare.. I will not be getting my all money back because they said I was a few days over the 30 days.. I HIGHLY SUGGEST YOU DO NOT USE THIS COMPANY. THEY WILL BAMBOOZLE YOU JUST TO GET YOUR MONEY!!!! BUY AT YOUR OWN RISK!

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Melissa. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Customer ServiceCoverage

    Reviewed May 19, 2026

    I've had Endurance for the last 3 years, never had to use it but was nice knowing I had coverage for anything that could go wrong and this is why I am re-upping with Endurance...Their customer service is 2nd to none...

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, John! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    Customer ServiceContract & TermsCoveragePriceStaff

    Reviewed May 19, 2026

    I was looking for a full coverage, from top to bottom. And what Endurance had offered, when I looked it up, was the Super. But what they gave me was called the Elite Plus. I called back, and they explained to me that it's the Super. I got it. They said, "That's not offered in California, but the Elite Plus is the same package." I said, "Okay. I'm glad you explained it to me, 'cause there was going to be a side of me that was going to come out that I don't want to come out."

    Signing up with them was easy. The rep I worked with said, "You could ask for me. But if you want to, they might give you this, it's my extension." I got the Elite Plus, and I'm satisfied with it. But I made a mistake before I got the booklet. I had already had the Elite Plus, and I didn't know what was covered exactly on it. I was out at the airport, and my windshield cracked from one side to the other.

    I kept calling around. They were saying $700, $600, $500. I just so happened to call a friend of mine, and he was like, "Hold on." And he called someplace, and I explained to them that they wanted my VIN number, and they said, "$267." I said, "I've got my shoes in my hand. Where are you at?" They said, Sacramento. From Brentwood, I drove to Sacramento, so that $267 and that 50 bucks that it cost me for gas, $300, that was totally different from what everybody else said. Then we were sitting, looking at the TV, and I said, “Endurance covers the glass, the windshield." I was like, "Is this crazy?" I sure wish I can get that 267 back.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Willie! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    Customer ServiceCoverageStaffHonesty & Transparency

    Reviewed May 19, 2026

    Everything so far has been straight forward and legit, no hidden fees or lies, everyone I’ve spoken with has been friendly and they even went out of their way to call me after my purchase to explain everything it covered in detail, Thank you for having a good team.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the review, Joshua! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed May 19, 2026

    The Endurance reps took their time and went through my options. I asked a lot of questions, so it took 20 minutes. At one time, I picked up one option, and the young lady made me a better option for lesser price. I was surprised. Most people want you to take the more expensive one. She didn't do that. That drew me right there. The only thing is I never got a card or the hard copy. They said they would send me something and a card. But I did get an email. Go online, do your research, and check on the review first and see how other customers feel about it. If there's a lot of negative reviews, stay away from it. I got a lot of positive reviews when I went online.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Alonzo. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedStaffSales Tactics

    Reviewed May 19, 2026

    I was buying a 2020 Mini Cooper, and it had 88,000 miles on it. I knew Endurance would be a little bit more than the dealership warranty that they were offering me but from what I understand, it's a much better policy. It covers everything on the vehicle. Signing up with Endurance was very easy. I talked to a gentleman, and he walked me through the policy. I told him I’d be more than willing to go with Endurance, but I’d like to wait until I got the vehicle. The vehicle might not be exactly what I wanted to purchase, and I might purchase something else. He said, "You really can't wait. We can change the policy, but I wanna get you signed up today, so you can have all these benefits. He couldn't hold on to the same value add that I had that he was offering me when he called. It was a little bit of a hard sell, but I understood what he was getting at.

    I bought the policy a month before the vehicle was ready for me. I haven't had to use the policy, but right now, it’s good. I have peace of mind. However, they were saying it could be only 80 bucks on the TV, but when I signed up, it came to be $156. It was a little bit more expensive than I expected it to be but I understand why.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Scot. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Verified purchase
    StaffRates

    Reviewed May 19, 2026

    Endurance seemed to get very good ratings. The rep that helped me during the sign up process was exceptional. They walked me through everything.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Cynthia. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 19, 2026

    I was looking for bumper-to-bumper coverage for my vehicle. The Endurance rep who helped me sign up explained it really well, and the process was very easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jame! We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 19, 2026

    My signup experience with Endurance went smoothly. The rep I worked with was excellent.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Charles. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechPunctuality & SpeedRefunds & Payouts

    Reviewed May 19, 2026

    I contacted Endurance and talked with them. They got some information on the car. It was quick and easy. The only thing I don't like about Endurance is when you have a problem with your car, and you have to contact them before you take it to the dealership. If I take my car to a dealership, they need to get in touch with Endurance and let them know that I'm there. And once they did the diagnostics, they can let Endurance know what's going on to make sure if they should pay for the diagnostics. Even if they do not pay for the service, that sometimes could be higher too.

    Last year, I had to contact Endurance, I took the car to the dealership, but they did not pay for whatever it was. That was not right. If I let the dealership people know that my car is covered under Endurance, they're supposed to be the one to contact them. Also, they can choose to pay for the diagnostic test or not. They did not pay for it. Why would I need an extended warranty if I can’t use it? Other than that, Endurance is the best for my car.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Deloris. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedMaintenanceStaffTransparency

    Reviewed May 18, 2026

    I purchased an Endurance Vehicle Service Contract on January 13, 2026, when my vehicle had 100,320 miles. During the sales process, I specifically asked the salesman how long it would take for the coverage to become active, and I was only told “two months.” At no point was I informed about a 1,000-mile waiting limitation.

    After returning from a trip and later traveling to upstate New York, my vehicle developed an AC issue and a grinding noise. I brought the vehicle to the repair shop at 101,314 miles. The shop later informed me that Endurance denied the claim. When I contacted the company, I was told the contract required both 30 days and 1,000 miles before coverage would apply.

    The difference between my starting mileage and the repair mileage was only six miles short of the limit, yet the claim was still denied. I understand companies have policies, but denying a claim over six miles, especially when the mileage condition was never clearly explained to me during the sale, felt extremely disappointing and unfair.

    Based on my experience, communication and transparency during the sales process were lacking. Because of this experience, I would never recommend this company to anyone. My advice to anyone considering this company is to carefully read the entire contract before signing anything, make sure the coverage truly fits your needs, and fully understand all terms and limitations before moving forward.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Julio. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceCoveragePriceStaffRatesHonesty & Transparency

    Reviewed May 18, 2026

    Best warranty company on the market hands down with the most professional people who follow up respectfully and all seem to be genuinely honest. I have had some not great experiences with other warranty companies, but bring on Endurance and observing how they react and respond was to me all part of a bigger test. I shall have them cover all 11 of my vehicles that are armored, seeing as if you can trust a company with a little, then they prove I shall entrust them with a lot. From Rolls-Royce Cullinans to G Wagons, Endurance is my company of choice, and the price shall not be part of the equation.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Michael! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    StaffRates

    Reviewed May 18, 2026

    Way awesome 👌. Staff are well knowledgeable about their business. In comparison to CarShield 🛡 😬 ENDURANCE hands down is rated number 1! I'm sure glad 😊. Thank you for your support and I appreciate your kindness 😊.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Belinda. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

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    Customer ServicePriceRefunds & PayoutsStaffRatesHonesty & Transparency

    Reviewed May 18, 2026

    This company is about lying to customers and tell thing they want here, then when there a car problem want to pay 1/4 of the price for the part, then undercut the price for labor. Endurance warranty is not good, just a worry people, take people's money and don't want pay for the work, will tell people to go with them, bad business and the staff have bad attitude.

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    Endurance Warranty
    Response from Endurance Warranty
    Hi Curtis, we're sorry to hear about your experience. We'd like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you, The Endurance Team

    Customer ServiceCoverageStaff

    Reviewed May 18, 2026

    My customer service representative was very professional as well as informative. She answered all my questions concerning my policy in a timely manner and gave me the reassurance that Endurance has me covered!!💯👏🏿

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Roberta. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Staff

    Reviewed May 18, 2026

    Answered all of my questions. Was very professional and friendly.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Reba. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    PriceStaff

    Reviewed May 18, 2026

    The details were excellent. Low deductible. Will be able to keep my car for a long time. Will even pay a large portion of your deductible for repair on body work. The monthly premium is affordable. Gives me peace of mind.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Joan. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    TechStaff

    Reviewed May 18, 2026

    My brother referred me to Endurance Warranty and my car was old, so I signed up. It was easy and the rep was very nice, professional, and knowledgeable. Everything is good and I have no complaints. When I had a claim, I gave the car to my mechanic, and he did the rest. The process is easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Juliette. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed May 18, 2026

    Endurance seemed like they were giving the best warranty. I signed up about six weeks ago and it was very pleasant and easy to do. The customer service was excellent.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Elston! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    CoverageSales & MarketingStaff

    Reviewed May 18, 2026

    The Endurance guy I talked to didn't pressure me. He was very courteous, nice, and well spoken. He seemed to know his job. He was very good. The sign up process was very easy to do. I had to go to 1,000 miles plus 30 days for the policy to activate. But two weeks after I signed up, I had to replace an alternator. They redid my brakes also. I paid $2,500 for all of that. We're good now. But I wish I would have had Endurance two months earlier.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Charles! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase

    Reviewed May 18, 2026

    Endurance kept reaching out to me, so I got them for my 2015 Honda Odyssey. The sign up process was easy. So, the experience was good.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Vennie. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 18, 2026

    I had Endurance for the first time back in 2019 and they did a good job for me. They're a pretty solid company, from what they've been with me. Signing u was easy and I have a policy with them now for my son's truck. I opened that up in January of ‘25. Other than my son's vehicle, I've insured three Mercedes Benz with them and they seem to not have a problem with Mercedes while a lot of companies do. They don't want to fool with them because they're high-dollar cars and they got a million electrical components. But Endurance doesn't care. In fact, I was very pleased that I'm getting ready to buy another one, then I will go back to Endurance. Also, my wife's Cadillac Escalade has the warranty left on it from the factory, but when it runs out in December, I'll be going to Endurance.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Donald. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    Customer ServiceCoveragePriceMaintenanceStaffRates

    Reviewed May 17, 2026

    My car had 57,00 miles and it's 10 years old. Last year, I put new brakes in and I realized that it's going to get to a point where I'm going to need this basic stuff done on it. It's going to probably break within the next couple of years. So, I started looking for an extended warranty. I compared all the different car warranties, looked at the reviews, and I decided to go with Endurance. Initially, I filled up the online thing, then they called me and I answered all the questions. The process was easy. I'm used to using computers, so it was not a big deal.

    I signed up for the premium which starts 30 days and 1,000 miles after you sign up. They gave me choices of different policies and I picked the one that I wanted. The price was right it's good for four years, then we renegotiate. I would love to have it lowered, but it was better than CarShield’s price for what you get. Their customer service reps were also very good. I got a copy of the policy online and I started to go through it, but it's too long. I prefer something on paper, so I can mark it up. It's hard to do that when you're doing it on the computer or on the iPad or on your phone. Other than that, it's a good program.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Lesley! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    CoveragePriceStaffRates

    Reviewed May 17, 2026

    I told Endurance that I wanted the policy with the power train coverage, not the whole thing. The rep mentioned other items, but I told her I wasn't interested. The most expensive part is the power train. When I had a claim, they covered most of it, but Endurance didn't want to put the warranty parts on the truck. They want to do the cheap parts, and with no warranty, and that was all they would cover. We were not doing that, so I had to put extra money with it to get the better parts. It was of crappy that they would do the cheap parts instead of the better parts where they're going to last longer, and they have a two-year warranty. If you put the cheap parts on there, they may only last a year, and you're done. So, I'm not into that. They should get better parts.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Ronald. Your feedback is highly appreciated. Thank you for the review! - Endurance

    Verified purchase
    Customer ServicePriceRates

    Reviewed May 17, 2026

    I've heard nothing but good things about Endurance Warranty, and it piqued me. So, I decided to give them a chance and the signup was perfect. The price was good too.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kenneth. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed May 17, 2026

    Our warranty was up and we were taking our Lincoln Corsair off the market for the next couple years. Otherwise, we would be buying a new one. So, we decided, for peace of mind, we would buy an extended warranty. My sister and her husband are in the automotive repair business, and she recommended Endurance Warranty. Signup went seamlessly. I had my phone on speaker and my husband was in the background, so after he heard everything that they had to say, he agreed that it would be a good idea.

    The reps were very upfront with everything that the warranty covered and the fees. We happened to sign up at a time where they were having a special offer that we happened to have seen on TV, so we took advantage of that, and it went very well. I'm satisfied that any repairs that we might encounter will be covered. The only thing that was required of us is that we put another 500 miles on the car and wait until the 29th of may for our warranty to be effective. We have done that, and tomorrow the policy will be in effect. I wish that we had a hard copy of our contract though. We're mature adults and I'm not particularly savvy as far as the computer is concerned. In fact, I have given thought to even calling them and asking them if it would be possible to get a hard copy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Linda! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you need any help with the Endurance website or customer portal, please reach out to us directly via feedback@endurancedirect.com and we'd be happy to walk you through it.

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceStaff

    Reviewed May 17, 2026

    I was looking online to see which warranty was the best. And Endurance kept coming up with the best reviews out of all the other ones. I also heard that CarShield was kind of a scam. So, I went ahead and rolled the dice with Endurance. I did everything online, then an agent called me. I talked to him for about five minutes, just trying to make sure it wasn't a scam. I recently took my car to the shop, and Endurance covered everything. It was the alternator, and the water pump had gone out. And my car was just making a funny sound when I cranked it up. So, I went ahead and towed it to the shop, and the shop went ahead and called Endurance, and they covered it for me with no problem. I’m happy. I'm very satisfied right now. It's worth it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageSales & MarketingStaffBilling

    Reviewed May 17, 2026

    The representative that I talked to was extremely helpful and really patient. He explained the coverage in-depth, very clear and precise. He got me a senior discount and the military discount, so that was pretty nice. I'm doing a monthly payment so as long as I pay, I get covered.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Anthony. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 16, 2026

    I wanted to feel covered. I'm retired and I didn't want any major expenses for auto repair. I signed up with Endurance and their process was excellent. It was easy and I did everything on the computer through the internet. They also told me everything about the policy and they were very thorough.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Raynald! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 16, 2026

    I did my research and Endurance was one of the only companies that would take and cover an older car. Their customer service was absolutely excellent. They helped me make a decision. They answered all my questions and offered everything that they had to offer, and I liked it. So, it was good.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Oren. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed May 16, 2026

    I spoke with a representative by phone when I signed up for Endurance's extended warranty coverage. Most of my concern was the powertrain but they also gave me several offers outside of the powertrain. My experience is getting signed up with Endurance was easy. Their questions were straightforward. I just received the contract with what's covered and what's not. However, I saw where it says it ends at 114,000-mile or 2030. I was expecting it to be longer than that. I don't know what happens after that 114,000-mile.

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    Endurance Warranty
    Response from Endurance Warranty

    Hello, Charles! We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you. If you have any questions, please reach out to us directly via feedback@endurancedirect.com and we would be happy to help! - Endurance

    Verified purchase
    Customer ServiceTechPriceStaffRates

    Reviewed May 16, 2026

    I signed up last month and the person I dealt with was pleasant, let me be familiar with a lot of different things that they had going on. I told him I was on a set income and I needed something within my income range, so he checked stuff. The price was little high from what I wanted to pay, but I'm good. I ain’t got a problem. I had plans on doing this for years before my husband had passed ‘cause we had talked about it. He always said, “If I die, ain't nobody gonna be able to take care of your car like I do.” He said I needed to get an extended warranty. I went with Endurance, ‘cause they sent me a lot of stuff in the mail.

    My experience with Endurance Warranty was very good. The people were very pleasant and understanding. When I asked questions, they were very knowledgeable, helping me and getting me to understand more. It was very well. I didn’t have a problem with it, but I'm a little messed up ‘cause I get all these damn emails. I let them pile up and I erased them ‘cause I didn't wanna be looking through. So, I had to ask the rep to send me a copy of my stuff since they don't send it in the mail. They're paperless. Overall, I'd tell people to go ahead with Endurance. They told me to make sure I go to a dealership or a good mechanic, and then that person will get in touch with the company if something was wrong with my car.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Angela. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed May 16, 2026

    Everybody I've dealt with at Endurance has been very friendly. Signing up with them was pretty easy and quick. The biggest thing that I like is the fact that I can use the dealership and not just a random mechanic. It's easier to trust the dealership. They have a wide choice of any place that I need to take it.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kristen. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 16, 2026

    I signed up for the full coverage and it was easy. My conversation with the rep was everything I expected too. They knew exactly what they were talking about.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Garry. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed May 15, 2026

    My contact with service providers has been excellent. Anell served me in an excellent manner. She was prompt with emailing me with information as soon as I ended the call. This was a pleasant and informative conversation. 5 pm Friday May 15th '26. Sincerely Sandra ** S.C.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Sandra. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Staff

    Reviewed May 15, 2026

    Their agents are very efficient and polite. They all have an understanding and knowledge of the job they do. I will recommend Endurance to my friends and family. They are top shelf in the industry.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Alice! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Customer ServicePriceMaintenanceBillingRates

    Reviewed May 15, 2026

    My warranty had expired, they sent me a letter stating the rates are going up. I called to make sure I WASN’T being put back into a warranty plan. They tried to scare me into buying a plan, telling me a certain part of my car was reported faulty and would cost thousands to fix. I told them my car is paid off, and those funds from car payment is being banked just for any repairs and didn’t know how long I was going to keep the car. Anyway, stay away.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Sherry. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    CoverageSales & MarketingRefunds & Payouts

    Reviewed May 15, 2026

    ENDURANCE EXTENDED WARRANTY FOR CARS.. DO NOT BUT THEIR INSURANCE. THEY ARE A SCAM. They will find anything to deny something they have to pay for. Even if you have two names and you don't give them one they will say you're the wrong person. Be extremely careful with their company! FRAUD.

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    Endurance Warranty
    Response from Endurance Warranty
    Hi Ahbrahm, we're sorry to hear about your experience. We'd like to learn more about it and see what we can do to make things right. Please send us an email at feedback@endurancedirect.com.

    Thank you, The Endurance Team

    Profile pic of the author.
    Claims HandlingCoverageTechRefunds & PayoutsStaffBilling

    Reviewed May 15, 2026

    The first problem that I had with my car which was a bad fuel pump was taken care of with no problem, but when it came to the major problem which was a leaking transmission, which apparently I was supposed to be a mechanic and know that my transmission was leaking after having brought my car in multiple times over the past year to certified mechanics who never mentioned anything about a leak and because my car has a drop pan which apparently catches the leak before it hits the ground my claim was denied and I was stuck with an 8000 bill after fully paying my policy out. I used to refer a lot of family members and friends to Endurance, which I will never do again because they are just like any other warranty company, they are only willing to pay out as long as it's nothing major.

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    Endurance Warranty
    Response from Endurance Warranty
    Hi, Faren. We're sorry to hear about your experience and understand your frustration. Our goal is to provide quality service and resolve claims fairly. We regret that this situation was not handled to your satisfaction. To assist you further, please contact us at feedback@endurancedirect.com with your details, and we'll review your case and work to address your concerns. Thank you,

    The Endurance Team

    Staff

    Reviewed May 15, 2026

    Katherine was very helpful at explaining everything and was very friendly and courteous. Keep up the good work.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review and for taking the time to share your feedback with us, Jeff. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

    Profile pic of the author.
    CoverageSales & MarketingPriceRefunds & Payouts

    Reviewed May 15, 2026

    Scam company. My husband had a policy. The customer will pay thousands to Endurance for the policy then when it comes to coverage you will not only pay out of pocket for half the costs of repair but they will also only pay for the cheapest pot metal garbage parts that won’t last 500 miles.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Holly. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    Sales & MarketingPriceRates

    Reviewed May 15, 2026

    My car is older now. I haven't been having problems with it, but you never can tell when parts go out, things happen. I saw the advertisement for Endurance, and

    when I talked to the Endurance salesman, the signup process was easy, and he explained the warranty. Their price was good, as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Cynthia. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceRefunds & PayoutsRates

    Reviewed May 15, 2026

    I got Endurance Warranty's best plan after their competition dropped me. I bought a '22 Nissan Frontier, and it had cold air intake and a dual exhaust system on it. Somebody put them on before I bought the truck and I told them it was stock, then I discovered that it wasn't. Somebody added a couple things to it, and I called the company back and told them what had been added to it, but I didn't realize it was on there when I bought it. It was six months already and that company told me they couldn't cover it even though I've had no claims. There's nothing wrong with the truck. It only had 24,000 miles when I bought it and it's only got 28,000 on it now. It's paid for and I can't believe they just dumped me because of a dual exhaust system.

    I see Endurance Warranty on TV all the time with Danica Patrick. That's why I called them and signup was easy. However, the guy who signed me up told me I can get a discount and the price was gonna be $72 a month, but I'm paying 115. It's a bit more expensive than what I was told, but I can deal with it. I've got my truck covered and that's all that matters. I referred my brother to them as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, James. Thank you for recommending us to your friends and family! We're glad your sign-up experience with us was a great one. - Endurance

    Verified purchase
    Customer ServiceCoverageStaffBilling

    Reviewed May 15, 2026

    I talked to the Endurance rep for quite some time and he went over the coverage quite a bit. He was very nice guy, and very helpful. So, it was all good. I was a little confused at first, being I was dealing with Endurance and I was getting emails from another company. It was just the payment service for Endurance. But the sign up process was pretty easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Bryan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 15, 2026

    I love my truck and I don't want anything to happen, but still, I had Endurance Warranty because it works for my sister. She told me she has this and she only had to pay $100. When she had a problem with her vehicle, they covered it. I wanted my vehicle to get warranty on it, so I signed up and everything was good, including the rep. They told me that I have to pay every month and that the coverage is gonna be over four years.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Geneva. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    PriceStaff

    Reviewed May 15, 2026

    I used to have CarShield, but I compared them with Endurance, and Endurance was better. When I signed up, the rep was very good. The cost is fair, but everything is high.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Charlie. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServiceCoverageRefunds & PayoutsStaffTimeliness

    Reviewed May 15, 2026

    It was very easy to sign up with Endurance. We wanted a policy that would cover just about anything for that year, make, and model. We bought a little older vehicle and I understood that not everything could be covered. The person that talked to me about the policy was very nice and understanding. She helped me through any questions I had. I felt comfortable going with Endurance. I was surprised about only having to pay for it for two years, and then I get the other two years free. That really impressed me. Car parts today are extremely high. I'm retired with limited income, so it made sense for me to go with Endurance.

    I've called Endurance a couple of times for general questions and everybody's been really nice and helpful and they reassured me. When something came up, I called and talked to the representative. He said, “No, ma'am, you don't do anything like this right now. It's all right.” But then I thought that couldn't be right. So, I called back the next day to talk to somebody else, and sure enough, he was right. The next person I talked to was a little more seasoned, and she reassured me that he was correct.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Ruth. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechSales & MarketingPriceFollow-Through

    Reviewed May 14, 2026

    Like any insurance policy the company is going to look for ways to save themselves money. I wanted original manufactured parts to complete my repair from the dealership but Endurance found cheaper parts and approved those for repair. My car is nine years old and while I hope to keep it a few more years I do plan on getting a replacement soon so I assume these parts will go on to outlast my concern. Other than that, the service worked just as advertised and saved me a lot on a major repair.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Michael. We're happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    PriceStaffRates

    Reviewed May 14, 2026

    I "was" comparing auto warranties and I 'chose' to go with Endurance because I knew CarShield "HAD TO PAY" all the movie stars, meaning I would be paying the movie stars. And I'm SO GLAD I chose ENDURANCE, because their prices FIT MY BUDGET!! Also, they worked to get me the Best FOR MY Money!!! PLUS... I DON'T CARE FOR Stephen A. Smith (he's a loud fake).... Thank You ENDURANCE🙏🏾.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, John. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 14, 2026

    I was looking for an extended warranty that covered drivetrains and saw the reviews on Endurance, so I signed with them. It was really easy. They made everything very clear and they were very professional. I will give it 100%.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, German. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase

    Reviewed May 14, 2026

    The signup at Endurance was great and easy.  I don't like being pressured, and I wasn't pressured through Endurance. I talked with Endurance, and we agreed to talk back in a week. We did, and it all fell together. It all worked out. Fortunately, I have not had to use it yet. But it’s good to know that in the event that something does happen, I have it right there. Everything's great, so far.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Devin. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    TechPriceRates

    Reviewed May 14, 2026

    The warranty on our car ran out and I did some research on Endurance Warranty. It's been over a year now since I signed up and the price is good. It's not difficult to submit claims as well. My interactions with them has been good and I didn’t have any problem with anyone. The mechanic handled a claim for me, but one time, I thought I had some problem with the car. I had the car checked and we found the problem. All in all, I'm very satisfied with the company.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Caster. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed May 14, 2026

    A friend of mine has Endurance and he said it was very good. They were fast and did what they had to do, which was why I went with them. The lady I dealt with was very nice. If something breaks down at the value of what the car is worth, Endurance won't pay for it. They'll total the car, pay you for it and we can get another car.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Robert. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceClaims HandlingTechStaff

    Reviewed May 14, 2026

    I needed a warranty, and it was a choice between CarShield and Endurance. CarShield was everywhere, and usually when companies are pushed like that, they’re not always up to what they claim. So I went with Endurance and I’m satisfied with them. I signed up sometime last year and the customer service was excellent. Submitting a claim was very easy and smooth. The Acura dealer called and it was all done. Courtney, the rep, was a very nice lady.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Muhammad. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    TechPriceRates

    Reviewed May 14, 2026

    I have a Nissan, and I checked with my Nissan dealership, where I take my car, and they said Endurance had some pretty good reviews, and they’re pretty good as well. They worked well when they sent them claims. Their price is fair as well.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Roberta. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

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    StaffRates

    Reviewed May 13, 2026

    Gordan was a real help. He got me a good rate and I will tell more people about Endurance. Thanks.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Ethan. We're happy to hear that our team provided you with excellent service. - Endurance

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    Staff

    Reviewed May 13, 2026

    I spoke to Courtney **, she was very helpful on working on my claim. You more professional people like her. I greatly appreciated what you do. Thanks, Roosevelt

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Roosevelt. We're happy to hear that our team provided you with excellent service. - Endurance

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    CoverageTech

    Reviewed May 13, 2026

    Hi people. I took my vehicle to get some things fixed that was suppose to be covered and lo and behold the lady on the other end at Endurance said my contract was up. Asked why. She said said 200.000 miles or 3 years whichever comes first. I said no person can put 200.000 miles on a car in 3 years. Kinda upset me but that's what I get for trusting them. NEVER AGAIN. Be careful people....

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Emma. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Customer ServiceContract & TermsCoverageSales & MarketingPriceStaffRates

    Reviewed May 13, 2026

    I believe my experience is unique. I initially called to inquire about pricing for coverage. After a well-spoken sales pitch, I expressed that I liked the coverage but needed a day to discuss it with my bank and my wife. The representative insisted that I read my card information over the phone, and when I explained that I required at least a day to make security arrangements, he became very pushy and rude. So I do not think I will go this route with extended coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Herbert. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

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    CoverageTechSales & MarketingStaff

    Reviewed May 13, 2026

    Endurance coverage was recommended to me by the sales manager at the Nissan dealership. It was very easy to find the right policy for me, the gentleman we worked with was full of information and very professional. The young lady I spoke with when I canceled, because I traded in my truck was one of the nicest people I've spoken with. She spoke to me about a few options that I could add on to my new car plan without being pushy. Very helpful.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your review. Sharon. We appreciate you being a customer and helping share the word about us. We're here for you anytime. - Endurance

    Verified purchase
    Claims Handling

    Reviewed May 13, 2026

    Endurance has been great. Signing up with them was very easy. Their claims process is pretty easy as well. I've already had to do one or two repairs with them. They're a good company.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Ernest. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Reviewed May 13, 2026

    After talking to Ms Kim **, it was confirmed that I made a good decision to go with Endurance for my extended warranty. She went over all of my perks and explained to me how over time I will be saving money. She also had me to look at their reviews from other customers so I will see what's others had to say.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Doris! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Claims HandlingCoverageMaintenance

    Reviewed May 13, 2026

    I cannot make a higher recommendation for ENDURANCE. My first claim on my 2019 Corvette Grand Sport. The repair required replacement of the torque converter and the torque tube. The claim process was simple and easy to process

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for sharing your positive experience, Michael! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance

    Verified purchase

    Reviewed May 13, 2026

    I had Endurance years before on a car that I bought, and I had good service with them. The process for signing up was easy and I was fine with it and how I had been enrolled. I was satisfied with the service.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Jonathan. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoverageTechSales & MarketingPriceRefunds & PayoutsStaffFollow-Through

    Reviewed May 13, 2026

    Endurance is everywhere. The advertisements are in every place, so it's a big company. I asked AI what the best company was to get an extended warranty and it gave me CarShield, Endurance and another company. Then, they broke down why Endurance was better than CarShield and the other company. So, according to AI, Endurance is the best company in New York State that offers an extended warranty. It’s been about a month since I signed up with them. The person was very professional and followed through on all of the things that we discussed. I'm happy with the service.

    I've seen people who got stuck in situations where they did not have an extended warranty and something went wrong with their vehicle, and they wound up having to pay out of pocket. And that's something that I was trying to avoid at all costs. Getting the warranty is something that I should have done months ago, but I procrastinated. I finally got it and I'm comfortable that I'm covered right now in the event that something happens.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Lawrence! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoverageTechPrice

    Reviewed May 13, 2026

    I did a lot of homework with all the third-party coverages from the dealership to others and I did the reviews. Then I called up Endurance and carried out my application. I liked their customer service and how long they’ve been established. Their reviews were very good, too. The main thing was, I can take my car to any dealership where I can have it serviced, so it's well-maintained, and I didn't have to take the car to some of the approved vendors that they recommend. Signing up was very easy and the gentleman I talked to explained everything in very fine detail. The program requires 1,000 miles or two weeks before it kicks into action, and I didn't think about it much because I still got warranty with the dealerships. The other thing that Endurance offers is the $500 deductible, which is pretty cool when you get in a car accident.

    I have two new cars and they still got dealership warranties, but I still took out the policies with Endurance because I wanted to extend the protection so I'm not scared to drive the cars and worry about mileage. That's the purpose of a car and I would strongly recommend Endurance, especially if you own a nice car and you want to enjoy it than keeping it in the garage, having a minor ease with the miles. Also, nowadays, cars are so complicated, technical, and sensitive. It's a must to have insurance, even just for that. I have a BMW and a Yukon. My BMW is a beautiful car sports and I get to enjoy it now.

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    Endurance Warranty
    Response from Endurance Warranty

    Jagdish, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 13, 2026

    I had a wonderful time speaking to the rep from Endurance. He answered all of my questions.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Deborah. We're happy to hear that our team provided you with excellent service. - Endurance

    Verified purchase
    CoverageSales & MarketingOnline & AppStaff

    Reviewed May 13, 2026

    Signing up with Endurance Warranty was easy, and the rep made sure I understood everything. He was professional. I haven't been able to use Endurance or experience it, but I know when I do, it will be very helpful. You should get it. It covers a lot more than what I expected. Also, it's good that Endurance has the app. It's useful. I haven't explored it, but it's where everything is.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Natasha! Your feedback means a lot to us, and we're here whenever you need support.

    Reviewed May 12, 2026

    They are one of the worst companies to deal with. No wonder they have a class action lawsuit against them. Waste of money cause they won’t pay.

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    Endurance Warranty
    Response from Endurance Warranty
    We appreciate your feedback, Jason. If you would like to discuss your experience further, please reach out to us at feedback@endurancedirect.com. We would love the opportunity to resolve any issues.

    Thank you, The Endurance Team

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    Customer ServiceStaff

    Reviewed May 12, 2026

    I am pleased with the customer representative named Melinda. She went out her way to assist & help us where others didn't seem that helpful. Very superb attitude & customer service.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Frankie! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

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    Sales & MarketingPrice

    Reviewed May 12, 2026

    It was a simple and pain free set up. Katherine was awesome and was able to find better discounts than I was originally quoted.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jeremy. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 12, 2026

    I have not had it very long. Everyone I have talked to are very nice and helpful and will let people know how it goes when I get to use it for my truck. I will be using it soon for my 2016 Dodge Ram 1500 EcoDiesel Laramie.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Misty. We're so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance

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    Customer ServiceCoverageStaff

    Reviewed May 12, 2026

    I had a great experience with during my phone call today, May 12th around 9:15am. I truly wish I could remember the representative’s exact name — I believe it was something like Ranesha, so I apologize for that! She was incredibly patient, informative, pleasant, friendly, and very helpful throughout the entire call. She also took the time to explain extra information about my policy that I wasn’t aware of, which I really appreciated. Excellent customer service and such a positive experience!

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Tina! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedRefunds & Payouts

    Reviewed May 12, 2026

    I advised the dealer that I had the Endurance coverage on my car. The dealer called me a little bit later that day and said, "Okay. It's covered by your Endurance policy." And I just had to pay my deductible. That was it. It was that smooth.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Richard. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Verified purchase
    CoveragePriceRates

    Reviewed May 12, 2026

    I checked out three companies and I liked the price with Endurance. I got the four-year coverage but I haven't used it yet. But so far, I would recommend them.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Oscar. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Customer ServicePriceRates

    Reviewed May 12, 2026

    I'm 80 years old and saw Endurance Warranty on television. I've had other companies in the past I was dissatisfied with. I called them up, told them what I wanted, and the price was right. I selected it and got it all. I would tell people to try Endurance. Everybody has a different taste and people have to try something.

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    Endurance Warranty
    Response from Endurance Warranty

    We're glad to hear you had a positive experience with Endurance, Robert! Your feedback means a lot to us, and we're here whenever you need support.

    Verified purchase
    CoverageTech

    Reviewed May 12, 2026

    I've used Endurance a couple of times. I just took my car to the dealer, and they did everything. Endurance was fine. However, they only gave me like a 40,000-mile plan.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Kirsten. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

    Reviewed May 11, 2026

    Tabitha was very nice and explained my warranty in detail. I definitely recommend using Endurance. They are the best warranty by far.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Jonathan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Customer ServiceClaims HandlingCoverageTechPriceMaintenanceStaffTransparencyCoverage - Components

    Reviewed May 11, 2026

    I am extremely disappointed with my experience with Endurance Warranty Services and their Secure Plus coverage. I purchased this warranty believing it would protect me from major powertrain repair costs. My 2021 GMC Sierra 1500 SLT recently developed a transmission valve body failure, and the dealership submitted the repair claim to Endurance. I was then informed the claim was denied because the “line pressure solenoid” allegedly is not covered under my contract.

    After reviewing my Secure Plus contract, I believe this denial contradicts the actual coverage language provided by Endurance. The Secure Plus contract specifically states under TRANSMISSION coverage: “Transmission Case and all internally lubricated parts plus: Torque Converter, Flywheel/Flex Plate, Vacuum Modulator, Electronic Shift Control Unit, Transmission Cooler, Transmission Mounts, Oil Pan, Slave/Clutch Master Cylinder, Pilot Bearing, and Throw-Out Bearing.”

    The failed line pressure solenoid is not a routine maintenance item or external wear component. It is part of the transmission valve body assembly and directly controls hydraulic pressure and transmission operation. The valve body and associated solenoids function together as part of the transmission’s internal control system. What has made this experience even worse is the lack of transparency and documentation. Most communication from Endurance has been verbal only, and they refuse to provide detailed explanations or coverage determinations in writing. Customers should not have to fight this hard to understand why a major repair is being denied.

    All maintenance on my vehicle has been performed through GMC dealerships, and I upheld my responsibilities as a contract holder. Yet when I needed coverage for a major transmission failure, I experienced delays, inconsistent explanations, and what appears to be a denial inconsistent with the actual contract language. I strongly encourage anyone considering Endurance to carefully review their contract and understand that even when coverage wording appears clear, you may still have to battle to get repairs approved.

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    Endurance Warranty
    Response from Endurance Warranty

    We're sorry to hear you've had a negative experience, Clinton. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have. Thank you, The Endurance Team

    Verified purchase
    CoverageSales & MarketingPriceStaffEase of UseRates

    Reviewed May 11, 2026

    I have an older vehicle that has lower mileage & wanted to have a good warranty coverage. I tried a couple of other known companies out there. I was not really satisfied with what they offered for the cost & ease of using them. When I checked with Endurance to see what they offered I was most impressed with the coverage, deductible & cost! It was just what I was looking for. As an older woman, I feel very good about the decision to switch to Endurance. It makes me feel secure out on the road if I have any problems. The price met my budget. The Representative was very knowledgeable & talked with me like I was a friend. She was not doing sales pitch, she was genuinely concerned with my needs.

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    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Alisa! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed May 11, 2026

    I had a different auto warranty and when I signed up for it, the rep told me they were going to cover all the stuff, but when I tried to use it, they didn’t cover anything. When I signed up with Endurance, it was easy and the customer service rep knew what he was doing. Any questions I asked, he had an answer right off for me. The price is great and I have the warranty on two vehicles.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Lita. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoveragePriceStaffRates

    Reviewed May 11, 2026

    Everyone I spoke to was great. Everybody answered all my questions and got me taken care of. I signed up with Endurance Warranty about a month ago and the price was all right. I wanted to make sure that if anything happened, I have my car covered and we'll see what happens over the next four years. Normally, an extended warranty program says they cover everything, but when someone gets right down to it and need them, they're not there.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Wayne. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2026

    The lady that I talked to was friendly and was informative of what I needed to know. She was super nice. So, I liked that. I talked to some of the other companies and half of them couldn't speak English. I didn't understand what they were saying. They didn't even know what was really going on. When you ask a question, they don't know how to answer it. But the Endurance lady was great at all of it.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Shane. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 11, 2026

    I got coverage from Endurance Warranty for the powertrain and electrical. The representative who helped me get everything set up was professional. She was extremely informative and helpful in my understanding of the whole process.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Richard. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageStaff

    Reviewed May 11, 2026

    I was looking for insurance, and I went through everyone that I knew of. I went on Google and looked it up, and it showed me, Elephant, Endurance, Insure, and some other ones. I just clicked on Endurance, and I went forward with it. A guy helped me. This is not my first time getting insurance, and he was the coolest person. He was so down to earth, like I knew him. It was lit.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Michelle. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Coverage

    Reviewed May 10, 2026

    Endurance sells PEACE OF MIND. Their service (and I do mean SERVICE) was exceptional—but what blew me away? How reasonable the monthly fee IS. As a single person I no longer give concern to the “what if’s” of car ownership! I’m covered should my transmission tank on me….thanks for such a great service and product.

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    Endurance Warranty
    Response from Endurance Warranty

    We're blown away by your positive words, Katherine. We appreciate the time you took to write such a detailed review. Thank you! - Endurance

    Verified purchase
    PriceStaffRates

    Reviewed May 10, 2026

    I did some research, and I liked the perks and the price of Endurance. The rep who helped me sign up was great. I've been with them for a couple of months now.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Dieter. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance

    Verified purchase
    Customer Service

    Reviewed May 10, 2026

    Endurance’s customer service was good. The gentleman was able to answer my questions. It was a good experience. I didn’t feel pressured. Signing up with them was easy.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Emily. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    Staff

    Reviewed May 10, 2026

    Signing up with Endurance was good. The reps I worked with were professional.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for your 5-star review, Roy! We will share this with our customer experience team to let them know to keep up the amazing work. - Endurance

    Verified purchase
    Staff

    Reviewed May 10, 2026

    My boyfriend recommended Endurance to me and told me that they're really good. I decided to purchase it. The sign-up process was good. The rep was really nice. He explained everything and everything was great.

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    Endurance Warranty
    Response from Endurance Warranty

    Thank you for the 5-star review, Imelda. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we're here to help! - Endurance

    Verified purchase
    CoverageTechPriceStaffRates

    Reviewed May 10, 2026

    Our car which is a 2012 Cadillac SRX is getting a little older, and I keep it in really good shape. I normally take it to the dealer for everything that it needs. We’re retired and on a fixed income and if we had a catastrophic repair, then that would really take a lot from our funds every month. I wanna protect ourselves and we went with Endurance. The rep who signed me up was very helpful and cordial. She was not pushy at all. She did a good job, other than I forgot to ask her about the $300. I saw on the tube right about the same time we got the contract that they had an offer of $300 off. She didn’t mention that to me. Hopefully, they’ll be able to honor that. The price was a little bit high and I wish the policy had more coverage.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi, Rick. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

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    Reviewed May 9, 2026

    It was my first time buying a Mercedes-Benz and knowing how much repairs and everything else can be on them, I was interested in possibly getting an extended warranty for it. I was gonna go through the dealership but I was at work. I had some time and I started googling it. Endurance came up, so I read through it a little bit. I started talking to the guy who called me, and the next thing I knew, I was breaking out my credit card. The guy was good and I made a decision without even talking to my wife. The thing was, I wasn't gonna be able to get back with that guy who'd already invested time with me. I don’t wanna call back later tonight or tomorrow, and then somebody else just takes credit for all this guy's work, either.

    I had a nice conversation with the gentleman. It sounded like a good deal and Endurance had good reviews. People were happy with the service. Price-wise, it was reasonable for what you're paying and what you actually get. It was a very good value. I’m paying for this plan for four years, and the fifth year is free. The plan became available a month after I signed up for it. It was a great experience with Endurance.

    Thanks for your vote!
    Endurance Warranty
    Response from Endurance Warranty

    Thanks for sharing your experience, Jason! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!

    - The Endurance Team

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    Endurance Warranty Company Information

    Social media:
    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd.
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Website:
    www.endurancewarranty.com