Endurance Warranty Reviews

Rodney was very polite & helpful! He took care of 2 minor concerns that I had. Rodney deserves 5 Stars! This is my 1st contact with Endurance since joining last year. They really make everything so simple!

Katherine ** was extremely helpful and went above and beyond to help me get the best price for my vehicles. I have 2 vehicles with Endurance and she helped me look for discounts to achieve the best and lowest price.

I bought one of the best plans available with Endurance I thought. I was stranded over the border in BC (which I am covered for with my plan) for 5 hours on the side of an interstate with no tow truck that arrived in that time. When I called the roadside assistance for my plan with Endurance on a Saturday July 5th on a hot afternoon, I was sent to a company called DPK. I could not understand most of what they were saying. All of that said, I was able to understand that they would send a tow truck. They sent me the initial notification that they had received my request but nothing ever followed up including providing me the name of a provider and they never sent the tow truck after multiple attempts. Then they canceled the request without me asking for a cancel. I would say probably seven phone calls in that time.

Endurance has been a nightmare, they tell you everything you want to hear to sell the policy. We have tried to file 3 claims and they have not paid a dime, they don't have a problem taking your money but will find any reason to not fix the issues. We are cancelling the policies and they want you to jump through hoops for that, they want a notarized copy of cancellation from and then they tell you it will be 4-6 weeks for them to send the check back to you. This company is a scam and after reviewing other peoples issues, that is when I decided we needed to get our money back because they will find unrelated things to deny the claim. I have never modified my vehicle and they are saying that my truck has been modified. I advise everyone thinking about getting this extended warranty "DON'T"

I directly called Endurance and was impressed early on in our conversation. The representative engaged in an actual dialogue rather than a hard sales pitch, which I appreciated.

I recently had a very disappointing experience with Endurance Warranty that I feel compelled to share. After only two months of owning my vehicle, I encountered an issue and promptly filed a claim. To my dismay, after more than three weeks of back-and-forth communication, my claim was denied on the grounds of a so-called pre-existing internal breakdown. It’s baffling to me how they could determine that there was a pre-existing condition on a vehicle I had owned for such a short time. The car had been functioning perfectly fine until the issue arose. It feels like a classic bait-and-switch tactic; when I signed up for the warranty, everything sounded great, and the representatives were incredibly reassuring. However, once it came time to utilize the warranty, it became clear that they can deny claims at their discretion, especially when the costs start to add up.

I've been seeing Endurance Auto Warranty on TV and reading about them in the magazine. The sign-up process was quite straightforward, which I appreciated. I initially had to contact them to gather information regarding their company, the plans they offered, and their procedures. I eventually chose a plan that suits my needs well, covering my 2019 Subaru. While everything seemed fine at first, I did experience an issue with another company posing as Endurance. They somehow hacked into my conversation with Endurance and attempted to interfere, which led to a bit of confusion. I needed to cancel the imposter’s service and make sure my payment with Endurance was correctly processed.

Endurance Auto Warranty's deductible was lower and they had more to offer. However, during the signup process, I noticed the representative's lack of detailed product knowledge, which was somewhat frustrating because I prefer explanations over reading legal documents. Despite these challenges, getting signed up was easily straightforward. I found their pricing a bit steep for my budget, and they seemed less flexible than I had hoped. I was supposed to receive a $300 discount from the promotion, but it wasn't mentioned. The only policy details provided arrived electronically on my phone, leaving me unsure if the discount was applied.

Endurance Auto Warranty was recommended by a colleague. It was precisely what I was looking for, so I decided to go with them without exploring other options. My experience during the sign-up process was outstanding. The customer service agent I dealt with was perfect and amazing, making the process smooth and enjoyable. I haven't had to use the warranty yet, but based on the initial experience, I'm very satisfied with their service.

The experience was quite seamless, as the representative on the phone discussed all the available options. I picked the best one that fit my situation. Unfortunately, my policy fr my 2018 BMW was canceled after I missed the payment by the 4th online, and by the following Monday, it was closed. A new quote was provided, stating that I had 30 days to restart the policy, which I plan to do shortly.

Signing up for an Endurance policy was a breeze. The customer service was fantastic, making the process easy and fast. They were really on the spot without any issues. Overall, I had a great experience and would rate it highly. The initial interactions assured me that I made a solid choice.

After weighing my options, I went with Endurance Auto Warranty because I needed coverage for my vehicle. I first heard about them through the folks I bought my car from. The sign-up process was straightforward, and I had a pleasant conversation with a representative. He was particularly kind and understanding as I had just experienced losing my home in a tornado.

I noticed Endurance Auto Warranty's TV advertisements and received a mail solicitation. Discussing this with my neighbor, who was also interested, encouraged me to reach out to them. When I spoke with their sales representative, he provided a comprehensive explanation of the offerings and resolved my concerns regarding my infrequent driving.

Purchasing an auto warranty would be beneficial with the age of my car and initially, I was with another company that was quite prominent on TV, but their deductible was too high for us. The deductible with Endurance was considerably lower, making it a straightforward decision to cancel the previous policy.

I’ve been using Endurance. Never filed a claim. Well soon as I did they fighting me tooth and nail. Not to not fix my car. Don’t believe the hype. They are horrible. If you thinking about using this company make sure you have an good lawyer on stand by. They using paid actors in their commercials just to swindle you in. Don’t be deceived.

I have a Jaguar xe prestige v6 T. Endurance was Absolutely Amazing, when I finally needed to use my warranty. The repair shop was able to contact Endurance and get the coverage very quickly and efficiently. I am so glad for the feeling of confidence knowing my repairs on a “luxury” car were covered. I have had other warranties in the past and they do not hold a candle to Endurance. I appreciate of the expedience of their help and quality of customer of service!

My experience when signing up with Endurance was quite satisfactory. The representative who assisted me was very pleasant and hospitable, addressing all my questions with care. I felt well-informed and at ease with the whole process. Overall, I'm very pleased with my decision to choose Endurance.

One of the standout aspects of Endurance is the affordability of the coverage they offer. When signing up, I was interested in full coverage, which I was able to secure after speaking to a very informative representative.

During my interactions with Endurance, I was impressed by the knowledge and professionalism of their representative. I decided to opt for full coverage, but I'm currently a bit uncertain about the specifics of the coverage package I received. They mentioned a waiting period of about three months before I could use the coverage, which I thought was important to know.

I bought a 2022 Chevy Colorado, and since the extended warranty would only last for the first 6,000 miles, I knew I needed something beyond that. I researched a few companies and finally decided on Endurance. A major factor in my decision was the sales representative. She was incredibly thorough and persuasive in explaining the benefits to me, so much so that I felt compelled to go with their offer.

The appealing coverage of Endurance made me consider switching, especially after losing trust in my previous warranty provider. While the initial sign-up process with Endurance was fine, confusion set in with the paperwork. I expected complete documentation, including what's covered and not, and I didn’t receive any of that — not even a physical card for my wallet, like my last provider gave. It's frustrating because I was promised this paperwork, yet even after contacting customer service and waiting over 40 days, nothing came. It was kindly mentioned this should arrive within 7 to 14 days.

My mom told me about Endurance, and I found the rep to be exceptionally professional, addressing all my questions and concerns efficiently. One of the standout aspects for me was the coverage package, specifically the inclusion of the windshield and tire insurance, along with other useful perks. This attention to detail reassured me about routine vehicle maintenance.

Endurance has excellent customer service and competitive pricing. When I interacted with their representative to sign up, I was particularly impressed by his depth of knowledge and genuinely pleasant demeanor.

I went with Endurance Auto Warranty since I've had experience with them before. Initially, I was cautious because I've heard horror stories about other warranty providers like CarShield, but Endurance had a stellar reputation. Even though I have not needed to use their services for an actual claim yet, they have been consistently among the top providers, which is why I stayed loyal.

When I contacted Endurance, I spoke with a representative named Clarence. As a fellow Marine, I found a connection with him.

After a significant repair cost of $6000 for my truck, I realized the importance of having a reliable auto warranty and decided to check out Endurance Auto Warranty. I reached out to them over the phone and ended up speaking with a very knowledgeable rep. They were thorough, ensuring I understood every aspect of the policy.

I thought Endurance might be the right choice for me as a couple of residents in my apartment complex are with them, however, after some consideration, I realized it wasn't a good fit for my needs and chose to cancel the service.

Endurance has competitive pricing and comprehensive coverage. My previous extended warranty was about to expire, and after comparing a few options like CarShield, Endurance stood out for its cost-effectiveness.

Endurance Auto Warranty's rates were more affordable compared to other options. The customer service during the sign-up process was impressive; the team was great when assisting me. I recommend them highly enough that even my son is considering signing up for an auto warranty with them.

Everything was fine when I signed up with Endurance. However, I kept getting an email saying I would get my contract and I never got a contract. That’s my biggest complaint. I was disappointed that they didn't follow up on anything. If I could get that, that would be nice.

My Chevy Equinox's warranty was nearing expiry and the idea of facing potential car issues without coverage was concerning. Being not too familiar with cars, having a reliable warranty was crucial for peace of mind.

My car is older and has a lot of miles, making it costly to visit the garage frequently. I’d seen Endurance's commercials and figured they might be worth investigating, especially after speaking with so many other warranty companies. The representative who assisted me was impressive – clear in their explanations, which I appreciated.

My 2021 leased car had become a purchase, and I valued the peace of mind having coverage brings. I've been in the car repair business most of my life, and considering the state of the auto industry, I found these policies to potentially be a wise choice once the manufacturer's warranty expires.

My experience signing up was pleasant, mainly due to the polite and courteous Endurance representative who guided me through the process. They provided information that I found reassuring. I opted for full coverage for $154 a month and, while it was pricier than CarShield, the latter’s absence from the Better Business Bureau made me uneasy about choosing them.

I aimed for comprehensive bumper-to-bumper coverage, and that’s precisely what I received. While I was informed about the one-month waiting period before I could start utilizing the warranty, I have yet to engage the coverage to truly test its efficiency.

Upon signing up with Endurance, their customer service left a favorable impression. The rep was pretty persistent in a good way, though.

The Endurance sales representative with whom I spoke was exceptional; he was very professional and knowledgeable. He made the entire sign-up process easy and answered all of my questions thoroughly.

I took the plunge with Endurance Auto Warranty because my truck's current warranty was nearing its expiration around October or November, and I didn't want to be without coverage. I've been exposed to their advertisements on TV and received promotional emails, which prompted me to explore their offerings further.

My sister used Endurance before and everything went smoothly for her. So, I decided to sign up with them and the process was straightforward and easy. There was a lot of information to go over towards the end, however, it was mandatory and it didn't feel overwhelming. The price for the coverage is reasonable and I opted for the highest level of coverage they offered. So far, I've been satisfied with their services.

I'm so glad I recently rejoined Endurance. During sign up, I was assisted by a representative from Louisiana, just like me, which made for a friendly and engaging conversation. As someone who's turning 85 soon, their patience and understanding were truly appreciated. In the past, I was with another company, but their service was not satisfactory. Whenever my car broke down, they took a long time to settle claims. But when I was with Endurance before, they were very nice to me and they paid like they were supposed to. I only got out because it was a little too much for me to pay at the time, but the service was really good.

I had difficulties with my previous warranty provider, Toco. I had been with them for about 2-3 years, but couldn't even locate their contact number—something that’s quite essential if you need to make a claim. Frustrated, I turned to Endurance, and after speaking with them, I found their estimates to be satisfactory, which is why I opted for their services. Switching to Endurance was quite smooth and easy, especially compared to my struggles with my prior company. The representative I spoke to was very understanding and knew exactly what I was going through, providing immense help during the transition. While switching, I made the decision to leave Toco behind when they reached out to win me back. I informed them that I already had new coverage with Endurance.

I did a Google search and found that Endurance Auto Warranty had good reviews online. When I signed up, the customer service was exceptional. The representative I dealt with was particularly nice and very helpful throughout the process. My experience was smooth and pleasant.

My car, while high in mileage, is something I cherish and want to maintain without selling. I asked around about extended warranties, particularly at Icon Automotive in Huntsville where I often get my service done, and they highly recommended Endurance. They trust Endurance exclusively and that gave me confidence to sign up. The entire process with Endurance was a breeze. The representative I spoke with was incredibly helpful and courteous. He displayed exceptional knowledge about the services and packages, and I felt very informed throughout our conversation.

I received a flyer in the mail before from Endurance Auto Warranty and considering that my auto warranty had expired, I contacted them. The interaction with their representative was quite smooth; he was friendly and knowledgeable about the warranty details. He explained everything about it.

I saw Endurance Auto Warranty on Facebook and discovered it was rated as the number one coverage. My sign-up experience was pleasant, and the representative I interacted with was professional and knowledgeable, making the whole process smooth. They informed me that the warranty would kick in after either 1,000 miles or a month, providing clarity on when the coverage would start. My primary reason for opting for this coverage was the thought that this might be the last vehicle I own, making extended coverage crucial for peace of mind. I'm satisfied with my choice and confident in Endurance's services.

I signed up with Endurance Auto Warranty after considering my previous experience with them. My past claim filing with them was fine. This time around, I returned to Endurance mainly because it’s such a popular brand; familiarity played a big part in my decision.

My initial experience with Endurance Auto Warranty was positive, despite a mix-up with the wrong VIN number. Thankfully, the team efficiently resolved this, and I didn't lose money. I first heard about Endurance on TV and decided to explore my options with multiple companies to see which best suits my needs.

I signed up for an Endurance auto warranty and the process was easy. The representative who assisted me was easy to deal with and incredibly helpful, explaining everything in detail from start to finish. After putting the warranty on, they sent me the form on what it covers over email. I've made the first payment, and the next one is on July 18. Based on my signup experience alone, I would rate the process highly. It's a solid start, and I'm optimistic about moving forward with Endurance.

I renewed my association with Endurance Auto Warranty. Having had a warranty with them in the past, the decision to explore coverage again felt straightforward. The sign-up process was smooth, underpinned by the rep's extensive knowledge and ability to elucidate details effectively.

I looked at two different companies but went with Endurance for their comprehensive coverage. Signing up with Endurance was a good experience. The rep explained everything clearly. It's been a couple of weeks now since I signed up, and my experience so far has been smooth.

The process of signing up for Endurance coverage was remarkable, largely due to the excellent reps I interacted with. Both the man named Ryan and the woman I initially spoke to were outstanding.

The information Endurance provided was helpful due to their transparent advertising. When I signed up, the process was user-friendly, and the rep was friendly, although they did try to sell me additional products at the end, which I didn't need. Despite that, the sign-up experience was smooth.

I was impressed with the excellent service provided by Endurance, and their representative educated me on details I had overlooked during the policy process. They were truly appreciative of my decision to continue my service with Endurance. I drive a Corolla 2020, and although I didn't know about Endurance before getting this car, they've proven to be a fantastic choice ever since I signed up.

No stars for me. I put in my first claim for a front differential for my vehicle. It has been in the garage almost a month because they apparently didn't like the quote from the dealership. And still waiting no calls from endurance to give me any kind of updates. Called today was on hold for 20min gave up and hung up. Also read the fine print of your contact.

After paying 2 years trying to get claim buy was denied quickly and rudely. I took about 4 hrs to get alive person. Although part claimed was covered in policy. Quickly was denied based on their small clause if exception. NO Inspection was set. The rep and the supervisor said nothing they can do to help.

I take very good care of my car, I purchased Endurance for breakdown protection, I have filed 3 claims in 2 years, all denied, they always find something to deny. I see no benefit. I’m cancelling. I quit them. I could have paid my own repair for what I have paid them in 2 years. First claim; seat module- Denied. Second claim: oil pan leak- Denied. 3rd claim: radiator leak- Denied. Where is the advantage??

Their claim process is arduous and very difficult to get through either on the phone which they keep you on hold for extended period times like over an hour or online which you need to have very specific codes from the repair shop or car dealership. The car dealership I worked with did not want to process the claim since it takes so long through Endurance system and I had to do it myself at the dealership. They actually have a printed sign at the service desk saying they recommend not using this company because of the claim process and how many things get denied. I tried to claims initially were accepted but then eventually denied.

Great experience with your customer service rep. Rodney. He was kind, courteous and very helpful in re-establishing my payment method and answering my questions regarding specifics on my policy coverages. Very satisfied. Thank you!

Warranty should be comprehensive when it comes to hydraulic components on our warranted vehicles. If my right side brake caliper is determined to be bad, the general consensus in the maintenance industry due to physics is both calipers SHOULD be replaced... NOT just the passenger side. Same goes for components such as hydraulic struts; when one side is deemed bad, it's imperative that the other side gets changed out at the same time. This is a SAFETY issue in that we have an imbalance between two hydraulic components that could cause an accident.

Endurance Auto Warranty was suggested by the dealership when I purchased my car through Carvana. Signing-up was a good experience. My main concern arose soon after the purchase when I discovered some unexpected issues with my vehicle, especially codes that needed addressing. While the vehicle was within the 7-day grace period for issues to be sorted, I encountered a snag with the coverage. One of the major disappointments was that Endurance refused to cover a brake fluid replacement because it was labeled a "maintenance item," even though I had barely owned the car for six days. This was surprising and quite disheartening, as I expected the warranty to cover such unanticipated early issues.

I purchased Endurance Auto Warranty after realizing my previous warranty with Mercedes Benz had expired, and I still had another year left on my car loan.

In contrast to another company which had previously misled me about coverage, Endurance offered the coverage I needed, as promised. I ended up selecting their Premier plan.

The sign-up process at Endurance was smooth, and the salesperson was exceptional. I am quite satisfied with the plan and feel that it was a good choice. I haven't had any complaints with Endurance so far. Overall, I'm content with the warranty thus far.

The sales representative from Endurance Auto Warranty was knowledgeable and courteous, which made the process smooth and reassuring. Signing up was straightforward and enjoyable.

The enrollment process was a breeze. The representative was clear in explaining the coverage options. I'm reasonably sure my plan includes comprehensive bumper-to-bumper coverage, which was what I was aiming for.

Signing up with Endurance was smooth, thanks to the excellent support from the customer service representative who assisted me through the process. Everything met my expectations. I’m pleased with my decision and would gladly recommend Endurance to others based on my positive experience.

The customer service representative who assisted me during the signup process was very good and extremely helpful. I'm happy with the service so far and confident in recommending them based on my initial experience.

Do not buy a warranty policy from Endurance. I was paying $225 a month for my BMW, and after six months, my car broke down and they didn’t want to cover anything but the tow! I would highly recommend saving your money and going with anyone else, they were terrible and didn’t want to cover anything of my vehicle issues that the warranty so-called covered. DO NOT WASTE YOUR TIME OR MONEY! SCAMMERS AND TOTAL RIPOFF! I also had to pay for the diagnostic out of pocket!

I got an email from Endurance Auto Warranty a while back. I called somewhere else and didn't like what they cover, so I said I would give Endurance Auto Warranty a try. The standout aspect of my experience with Endurance was their sales representative. They were fantastic.

If I could leave a zero I would! DO NOT PURCHASE THIS WARRANTY! They always find a way NOT to cover something! My alternator went out and caused my new battery to fail and the regular battery warranty won't cover it because it was caused by the alternator. Not only that the BMW dealership won’t put in an aftermarket alternator and of course although the alternator is covered it’s only 1/2 the price of the OEM part. I’ve never made a claim and had this warranty for 4 years. Worse company ever!

I wanted to begin by stating that my experience began with a great deal of stress anxiety and frustration. My particular need was a billing conflict. However, I was Blessed to have the pleasure; expressed in gratitude to be put in the hands of account specialist Marquita **.💯 The resolution took a great amount of patience on my end as I'd been seeking resolution for over a week.🙁 Marquita to the rescue!!! Thank you Marquita for your patience, customer care and professionalism.💯 Most Sincerely, David S.

I saw Endurance on a TV commercial and they offered a better price compared to other companies. The purchase process was smooth and wonderful, and the plan options were presented clearly and understandably.

I was mislead with this entire contract, only to pay two months on a plan that never had intentions on covering me. I wouldn’t recommend this company to anyone. I spoke to one person that helped me once I cancelled. He was a guy because the lady I spoke with told me one thing but it wasn’t that at all what she was stating.

Signing up with Endurance was smooth; I opted to do it over the phone. The rep I spoke with provided excellent customer service—he was patient and responsive to all my inquiries about the warranty details. I wanted full coverage, and he helped ensure that I got exactly what I was looking for.

My previous coverage with another provider left me frustrated, as they only covered minor services like a couple of oil changes. Having had Endurance before on my Nissan and knowing their service, switching back seemed promising.

My experience signing up with with Endurance Auto Warranty was highly positive due to the helpful service I received. The sales agent I interacted with was incredibly informative and knowledgeable, guiding me to a good rate. This was my first dive into auto warranties, and they managed to explain everything clearly, which eased any concerns I had. The coverage met my expectations, and I appreciated that the process went smoothly without any hiccups. Endurance did a fantastic job, and I'd have no problem recommending them based on my initial experience.

I found the plan options at Endurance to be quite reasonable. The sign-up process was also very straightforward.

I needed something reliable for an auto warranty as my job involves traveling to different grocery stores for resets and remodels. My main requirement was coverage for major motor issues in case they arose.

The initial purchasing process at Endurance was quite professional, and the sales pitch was engaging. However, my confidence was shaken when I started reading some reviews online. Reviews were pointing out concerns about claims not being honored, which worried me. I had been assured by the sales rep that my warranty would cover everything, including the engine, transmission, and computer systems, with just a $100 deductible. This assurance contrasted with customer reviews that suggested otherwise, highlighting issues with claims being denied because they were supposedly pre-existing problems.

When I spoke to the Endurance representative, I found him to be quite convincing, which led me to commit. We discussed the various packages Endurance offers, and I felt that the coverage options effectively addressed all my concerns. While the specifics elude my memory, everything I was worried about seemed to be covered.

A gentleman from Endurance assisted me, offering a discount as a long-time customer. His helpful demeanor and the warm "welcome back" gesture made the renewal process quite pleasant.

For the car I owned before, I stuck with Endurance for about six years. During that period, I only had to use the warranty twice, but each interaction was handled with professionalism and efficiency. So, when I purchased my new car, naturally, I went back to what I trusted.

I had previous dealings with Endurance Auto Warranty. I needed an auto warranty for a newer vehicle, and remembering past experiences prompted me to revisit them. Signing up again was straightforward and I completed the process over the phone without any issues. They suggested the Superior coverage for me, which seemed fitting.

My previous warranty from a car company was not renewed due to high mileage, and that's when I found out that Webb Chevrolet recommended Endurance alongside some other providers. I decided to go with Endurance because it consistently showed up on my phone, and Webb Chevrolet vouched for their quality.

Unfortunately, my experience with Endurance Auto Warranty hasn't gone as smoothly as anticipated. After driving over 1,700 miles in approximately five months, I started experiencing transmission problems. I took my car to a Nissan dealership, where the Endurance representative inspected it. While he acknowledged the issue, Endurance requested to tear down the transmission for further inspection with the risk that if they decided not to cover the repairs, I'd have to pay out-of-pocket.

Kelsey, the customer service agent was superb, addressing all three of my concerns in a professional, timely and very importantly, friendly manner. I was fully satisfied with the outcome and appreciated her intersection of her own personality into our conversation.

I am so happy with my customer service contact today! Woman that assisted me on the phone was personable, friendly, and a delight to speak with! She changed my payment information and took my payment.

I'm pleased with my experience. I no longer have my vehicle. Unfortunately, I won't be able to keep this policy, but in the near future, if needed, I will start again. The warranties are very affordable in the customer service. It's remarkable. Thank you..

When I called Endurance to get a quote, I spoke with a sales agent who was quite helpful, but we ran into a mix-up with the payment schedule. I had clearly communicated that I am only paid on the first of the month and preferred to have payments deducted then. Unfortunately, they processed the initial down payment on the day of our conversation, catching me off guard and leaving me briefly stuck behind on my payments.

Endurance Auto Warranty sent me a letter and I became curious to get a quote. The sales representative who assisted me was excellent—very professional and thorough in their explanations. They made everything clear and easy to understand. Despite the coverage being more expensive than I initially anticipated, it seemed worth the investment given my circumstances. I have a nine-year-old car with only 64,000 miles on it, and since a new one would cost around $80,000, I realized renewing isn't really in my budget. My car's in pristine shape thanks to regular maintenance and keeping it garaged over the years, and knowing that I can get a four-year warranty this way provides peace of mind. It’s comforting to have coverage if something major goes wrong, without the financial strain of out-of-pocket repair costs. The process of purchasing the policy was smooth and straightforward. Everything they promised, they delivered.

My Chrysler Town and Country touring van had recently turned 10 years old and surpassed 100,000 miles, so I wanted to ensure it was well-protected for the long haul. Endurance caught my attention through their commercials, and after some research, they stood out more prominently than others, like CarShield.

The whole sign-up process was straightforward and went smoothly thanks to a professional and knowledgeable representative I dealt with over the phone. Though I haven’t had extensive experience with the service yet, securing coverage was crucial for me given the high mileage on my vehicle — 250,000 miles. Having an extended warranty seemed a wise choice.

Signing up with Endurance was straightforward and the representative was very helpful, which was a positive start.

No Stars Buyer Beware, fraudulent expectations, please find another Company with a Better Plan. I was fed false information, telling me my policy with the warranty Company I initially purchased with my car was expiring. This was not true. My existing warranty with my car loan holder is intact until 2026. Endurance misled me and began to filter money out of my account after I called numerous times asking them to terminate the Endurance policy they ignored my request. Save yourself a lot of hassle and money. Look for a more reputable Company. Please, Consumer Beware!!!!!

The initial enrollment process seemed seamless but quickly turned perplexing when I discovered discrepancies regarding the mileage coverage of my vehicle. While I understood that the new warranty should add approximately 80,000 miles to the existing 37,000 miles on my car, I learned from Endurance that this was not the case. Instead, the total covered mileage misleadingly included the car's current mileage.

I opted for the Endurance comprehensive coverage after hearing what they had to offer. I was pleased with the representative who helped me; they were polite, knowledgeable, and explained everything clearly. If someone were to ask me about my experience, I'd recommend Endurance as the first company to check with, just as I did.

I received a letter informing me that although I hadn't reached the 100,000-mile limit, my five-year warranty period was over. I received a prompt response from Endurance Auto Warranty after showing interest, possibly through an online ad. The setup process was remarkably easy, and I appreciated how attentive they were when I called to verify their legitimacy through my car dealer, which confirmed their credibility. The plan I received was a set package, and while I'm not entirely sure if it's a bumper-to-bumper policy, it seems to cover all that I need. I told the rep, "I cannot sign with you. I need to call my dealer to know if your company is legit." He stayed online when I called my dealer. They said, "No. Endurance is good." That's why I sign up with Endurance.

One of my vehicles, which already had a warranty, was nearing the end of its coverage, and the premium was getting quite steep. Endurance Auto Warranty had been reaching out to me for about a year and a half, so I eventually considered what they had to offer. I had prior disappointing encounters with other companies, like Car Shield, whose persistence in trying to win me back was quite off-putting. Kemper was another company I tried, which did not leave a positive impression.

I opted for Endurance Auto Warranty due to the increasing age of my vehicle and the company's solid reputation. This was my first time using their services. I found the representative who assisted me to be incredibly helpful. He clearly explained the product details and available options. I drive a Jeep, and I was aware that my local dealer accepts Endurance, which gave me added confidence in choosing their warranty.

What stood out to me about Endurance was the service right from the start. The sales representative who assisted me was well-spoken, understanding, and made the whole process clear and easy to follow.

My previous experience with Endurance Auto Warranty was without filing a claim, but having the warranty provided a great sense of security. When I recently contacted them for a new warranty, my interaction with their representative, Lance, was outstanding. He clearly explained everything about how the warranty works, including the financing options. The sign-up process was straightforward, and he made the entire experience pleasant and informative. Initially, I chose Endurance after my dealership warranty expired due to high mileage on my vehicle. I drive frequently, so I wanted the comfort of an extended warranty.

I returned to Endurance Auto Warranty because of the professional service I had received from them in the past. I used to be with Endurance initially, and I found them to be reliable compared to other options like CarShield, whose service I found lacking. Signing up again with Endurance was smooth, and I appreciated their professionalism, marking the entire experience as very positive. I would definitely recommend them to others based on the excellent service I received when enrolling in their policy.

I opted for Endurance Auto Warranty to protect my newly purchased vehicle. I was weighing my options and ended up contacting them for a quote. They offered an attractive deal with several incentives for signing up right away, which finalized my decision to go with them.

My claim was denied due to the adjuster not approving a complete transmission replacement vice a torque converter. The vehicle is still having the same problem and is still in the shop. I will not only sue, but will also contact my local investigative reporter to look into the matter. This is a complete shamble, and I was recommended by someone who has had no problems with your service. ALL my maintenance has been kept up.

I Had to cancel my contract and the agent made the process painless. I was surprised by the empathy I received. The reason I was canceling was due to the unexpected loss of the contracted vehicle. This was tough situation but the fast and efficient treatment tethered with respect was very helpful.

Endurance is the worse extended warranty company out right now. Customers service has you on hold for an average of 48 minutes. I took my 2019 Chevy Tahoe to a Chevy dealership service center because my transmission burnt out. The automatic transmission is covered under my warranty. Endurance will not use the repair parts that the dealership had, and instead wanted to ship out aftermarket parts that would have taken an additional 6 days to get to the service center and then won’t release payment to the service center until they received the broken transmission even after a claims adjuster already came out to confirm, take pictures and assess the damage to the vehicle.

I've experienced issues with my car in the past, so I decided to call Endurance Auto Warranty hoping to get a quote. I wanted the peace of mind that comes with being covered rather than not.

I temporarily signed up extended warranty for my daughter’s car. Talked to Lavar **. Good guy but I made him aware I may need to cancel if my daughter’s car already purchased elsewhere. As she did, I called to cancel for full refund as they digit not the activation fee of 29.00!, sad a company does that to consumers. I would never go with this company because of hidden no refund fees!!! Too bad for them.

The customer service is top notch. I was guided through very thoroughly. Staff was courteous and professional. I will recommend Endurance to family and friends. The cost will be well worth it hopefully.

I haven't placed a claim yet, but as of the moment each representative has answered all my questions and Devon has provided excellent customer service. Pricing is ok. Most dealership accept them so that gives me a peace of mind

The sign-up process at Endurance was alright, although I found it a bit pricey.

I have followed what they needed except the business that I had the coolant flush done over a year before I signed up with the owner closed the shop due to Cancer and back injury. I CANNOT reach the gentleman. Plus, their own hired inspector agreed with CarFix in Knoxville that my claim is legit and should be fixed. Endurance is denying and close my case without even notifying me that they denying it for no reason other they refused to uphold their end of the agreement. I used their own certified repair that is 45 miles away from my home and town. I do not have a car to take my mother who is soon to be 91 around. I am now without a car. This is fraud and also they are frauding thousands for doing this. They are misleading, falsifying what they say on tv too.

Despite not having filed a claim in 10 years, my premium with Ford kept escalating—$80, $90, $100, up to $145, which I found unreasonable. A recommendation I saw on TV led me to connect with Endurance.

I would never encourage anyone to get warranty from this company. I have been paying my monthly coverage for over 2 years, not one claims until now. My check engine light came on in my Audi Q8 2019. Took it to the dealer. Found out it was a water pump issue. They contacted Endurance, all parts and labor is covered for this issue that cost $3389. Adjuster came. Checked out the car and said I'm not covered for this claim because I have modifications on the car. The dealer explained to Endurance I had no such things. The car is the same from when I purchased it. To my surprise and theirs I was denied because "MY TIRES WAS UNDER SIZE"!

I bought my car on March 11th, I heard a front rattle on April 1st, (the pads and rotors were missing hardware, so it rattled when I pressed the brake). I paid for it and started my Endurance plan at the end of April. Drop my car off in June, 5k miles later, (the steering rack and pins broke. I heard a rattle when I accelerated and the tire shook). I drove immediately to my mechanic, called Endurance, after days of back and forth it was denied, because apparently any front rattle means it's all the same problem, even though they had the statements showing it was two completely unrelated issues by two different shops. I had to speak to two supervisors to get it overturned (they knew it didn't make sense).

They are the worse. I called to cancel because they always had an excuse as far as paying for the repairs I submitted. I was completely lied to by the person who sold me the policy. In order to cancel they said I had to get a form notarized regarding the mileage. Made no sense because I was cancelling the policy. I did not have to get a form notarized regarding the mileage to start the policy. They took my word and bank account information. They are crooked and liars. Don't trust them. I am looking into how to file a class action suit against them. Requiring a notarized form regarding the mileage to cancel a policy and not to start a policy seems a bit illegal.

My experience with Endurance Auto Warranty has been exceptionally great. The representatives were very knowledgeable, precise, and polite, efficiently answering all my questions to a very high standard. As someone who deals with warranties regularly, I’m impressed by the coverage options Endurance provides, especially since they exceed expectations compared to other companies.

Endurance is reputable, reliable, and offers comprehensive coverage. They're a good choice if you're looking to feel secure about your vehicle. I've been with Endurance before, and they treated me well, so I felt confident going back. However, I had an odd situation where they mailed me, claiming I had weeks left on an old policy that should've been canceled in March. That prompted me to call them and clear things up. The whole sign-up and reinstatement process was straightforward.

I was assisted today by Rodney, who would patient, kind and informative on my policy. He explained what would be covered and I'm so happy my policy covers my radiator. This is the 3rd time in 2 years that my Apex Select Plus policy was saved me so much money. I will continue to carry this coverage on any vehicle where there isn't a warranty included. Thank you for the coverage. It's been worth every penny.

Ms. Tabitha ** was very professional and helpful and my overall experience was 5 star. I would recommend Me. Tabitha or anyone with Endurance to my family and friends because I know that they would get the same treatment that I received. I called concerning my policy and Ms. Tabitha ** help me get everything in order and she help me to make sure my payment was processed so that I wouldn't lose my coverage.

Mr ** was very informative. He retrieved information for me in a timely fashion and was very professional and knowledgeable. Was very courteous. Took the time to answer all my questions. Made sure that I was satisfied with his answers.

This business is a complete and total SCAM!!!! Been paying since last September only to have 2 claims denied ASAP. No real explanation and when you try to cancel they re-route you to people who try to save the account and get offended when you tell them the truth about the company they work for!! Do NOT waste your hard earned money on this SCAM of a company. They have a CLASS ACTION LAWSUIT currently pending regarding these practices and I have contacted the law firm to join! If you have been scammed by these charlatans join the suit!!!! If I could leave NEGATIVE STARS I WOULD!!!!

The sign-up experience with Endurance was straightforward, and the representative who helped me was competent. I would rate the process around a 3 out of 5.

When I contacted Endurance to set up coverage, most of the process went smoothly. However, I was caught off guard when the payment was automatically taken from my account.

The customer service during the purchase was fantastic. They were helpful and made the process as painless as possible, which made me feel more assured in my decision. In terms of the cost of coverage, it's hard to say definitively if it's the best deal out there, as it seems in line with other plans I've encountered.

I decided to try Endurance Auto Warranty when I was searching for an extended warranty for my 2014 Corvette. Not knowing a mechanic familiar with it, I wanted to secure coverage since the car was beyond its regular warranty life. Many companies flooded me with calls after I provided my contact details, but the representative from Endurance stood out with his professionalism and clear explanation of the policies.

My experience during the purchase process was quite positive. The team was exceptionally nice, helpful, and provided very informative assistance, making the decision seamless. Regarding the cost, I'm hopeful that the price remains stable, as there have been hints that it might increase. Nonetheless, I'm pleased to have this warranty coverage in place. At this point, I would rate my satisfaction with Endurance at a 5 out of 5 based on my initial experience and would recommend them to others without hesitation. Overall, I'm just happy with the decision I made.

When I called Endurance Auto Warranty, the representative was fantastic, eager to go over the details with me. Her kindness and soothing voice made me feel comfortable, and she provided all the necessary information without any hidden surprises.

It wasn’t until I found myself reading a letter from Endurance Auto Warranty that I decided to explore their offerings. Initially, everything about the service seemed appealing, and the customer service was commendable. The process to sign up was straightforward. Unfortunately, circumstances involving my daughter required me to cancel my membership, but my experience during that brief period was positive.

I went with Endurance for my auto warranty when my factory insurance was nearing its expiration. It's a practice I regularly embrace to ensure coverage for the basics. My decision was heavily influenced by their publicity, especially through TV ads, which highlighted their services effectively.

This will be a factual review. I bought an Endurance warranty for my 2015 Ford Fusion. 6 months and 5000 miles later my transmission went. I took it to a Ford dealer for diagnosis, and they called and endurance. Endurance would not pay the entire claim. They said my fusion wasn't worth as much as the transmission. That is absolutely ridiculous when they said they would pay $3950 towards a $6200 repair, I was not happy. Then their one manager Jerry explained that they will never pay out more than a total of what my payments to them would have been.

I purchased an older car and naturally, I anticipated potential issues that might arise with an older vehicle, so I decided to be proactive about it. After doing some research, I turned to the Better Business Bureau, which provided a list of well-regarded companies, and Endurance happened to be one of them.

I have been a policy holder since 2023 and have put in a claim twice. The first claim was covered without issue 😊. The 2nd claim was not covered under my policy terms 😪 but understood. I called to review my policy and spike with a gentleman named Isai, extremely professional and knowledgeable, he listened to the concerns I had and offered me a solution that worked out well for me and I am still today and going forward covered by my Endurance Warranty. 🤗 Thank you for your excellent Customer Service. ( 5☆)

I’m sharing my experience with Endurance Auto Warranty after they refused to honor my Superior Plan vehicle service contract on two clearly covered repairs for my 2020 Jeep Grand Cherokee Limited X. I purchased their “Superior” plan, marketed as a comprehensive coverage option just below exclusionary. However, when I filed claims for two failed components for the first time — the Master Power Window Switch and the Transfer Case Control Module (DTCM) — both were denied.

My experience with another company had been frustrating; when I had to take my car in, they gave me the runaround. They had it for a month for no reason at all. That made me look for alternatives and eventually decided on Endurance Auto Warranty after hearing about it on the radio. When I contacted them to sign up, I was pleasantly surprised by the kindness and professionalism of their staff. While I haven't had to file any claims yet, the initial process was smooth and left a positive impression on me. Overall, my experience signing up with Endurance has been satisfying.

I looked up the best companies for extended warranties and Endurance came in number one. Initially, I was thinking about calling another company, but I heard from a few people that Endurance was better. They paid out the most with their policies. So I decided to go with them and my experience during sign-up was very positive. I spoke with a representative who was very knowledgeable and guided me through the process effectively.

My sign-up experience with Endurance was quite smooth. My cousin had positive experiences with Endurance as well, which encouraged me to contact them for my vehicle's warranty. The customer service was excellent. The rep explained everything clearly, providing a comprehensive understanding of how the warranty works.

When I signed up for the Endurance auto warranty, the customer service was wonderful, making the entire process smooth and easy. Their support towards setting up everything left a positive mark on me, and I'd recommend Endurance to a friend given my experience.

I've been with Endurance for seven years and I paid on my extended warranty very well. I didn't have any major issues, so they had given me a time frame where I could keep it active and didn't have to pay. Now, it's time for me to get back into renewing it and having a payment. It's been wonderful and I haven't had to use the warranty but once where my radio malfunctioned. Endurance promptly covered the expenses at the dealership, getting it fixed within a day. Interacting with their representatives has always been pleasant, although I do find the policy quite costly, which can be challenging for someone on a fixed income. After researching, I realized their pricing is comparable to others in the industry, but it would be great if it were more affordable.

I had a positive experience with Endurance in the past. I appreciated their helpful service when I previously dealt with them, which encouraged me to renew my contract. The renewal process went smoothly, and the customer service representative was very nice, friendly, and informative. He helped clarify some misunderstandings I had.

Endurance Auto Warranty seemed to offer the best coverage out of various options. When setting up my policy, the process was straightforward. The representative was clear in taking my information and explaining the policy details, although I wasn't offered a choice of policies; one was recommended based on my needs.

I used to be with Endurance. However, a significant issue arose with my vehicle, and I found out that I couldn't use my warranty to cover the needed repair. This led to my decision to cancel my policy. This wasn't just with Endurance, as I've had similar experiences with other companies as well. My experience with signing up for Endurance this time was quite straightforward. The representatives did all they could to make me feel at ease during the process, and I nearly committed. Their explanations were satisfactory and gave me a fair understanding of the coverage, but in the end, I decided not to move forward.

I had Endurance on my other auto before so I know they're good. I decided to use them again. My car, which is a second vehicle, has acquired a substantial amount of mileage, making it necessary for me to consider an auto warranty. I had used Endurance for my previous car and found them to be reliable, so choosing them again seemed like a good fit.

Endurance Auto Warranty offers coverage for my 2018 Honda. This caught my attention during my conversation with their representative. I didn't have specific coverage in mind initially, but I was open to their offers and I appreciated the comprehensiveness of the coverage they provided.

I was with Ox Car Care and had issues getting my claim covered, so I canceled that program. My mechanic recommended Endurance, stating it had been more reliable in past dealings. The transition was straightforward, as the representative I spoke with provided a quote that was in line with what I was expecting. However, my initial signup experience with Endurance has had its challenges. I thought I was transitioning from one supreme level plan to another, but the level I got was a step down from what I anticipated. It felt like there was a lack of complete clarity, and I found that frustrating.