Endurance Warranty Reviews
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About Endurance Warranty
Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.
Visit www.endurancewarranty.com- Six customizable plans
- 24/7 roadside assistance
- Free year of Elite Benefits
- Choose any certified mechanic or repair shop
- No motorcycle or ATV coverage
- Some complaints of denied claims
Endurance Warranty Reviews
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Reviewed March 25, 2026
I am very disappointed!!!! I have a 2020 Ram trucks. I’ve been paying endurance for over two years now. 3 months ago my alternator went out. Took it to my mechanic, who called Endurance, and got approval of the claim. When my mechanic ordered the part, it was on back order for 3 months. When the part came in, it had gone up by $400. My mechanic called endurance, and was told that they would not cover the extra cost, that the owner had to. I called the company, and tried to explain why I shouldn’t be responsible for extra cost, and was told 3 times “I understand but it’s out of my hands“ so I asked for a supervisor. She hung up on me. I found a email to send disputes, so I sent one, and never got a reply. I got this warranty cause I knew I couldn’t afford a huge repair bill, since I retired. There is nowhere that I could find Where they won’t cover the upcharge. I will be dropping them after this is repaired, and paid for.
We appreciate your feedback, Mark, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!
Reviewed March 25, 2026
Updated on 03/26/2026: I waited two weeks to call Endurance and they said a Debbie send me a prorated within 8 weeks, so I'm waiting after 8 weeks just see what they going to do
Original Review: I got Endurance and I called several times to ask what I my truck was warranty for and they said I'll be taking care of. When I took my truck up to get it done they told me something different that, "Oh we don't cover that coz you have a used car." they wouldn't even do my AC. Now I'm wondering if I'm going to get my money back coz it's been over 90 days. I'm not good with technology
Hi, Ronnie. At Endurance, we value your feedback. Please contact us at feedback@endurancedirect.com so we can better understand the events that took place and see what we can do to make things right.
Thank you,The Endurance Team
Reviewed March 25, 2026
My pickup was going out of warranty because of years and not miles, then Endurance came up. The price was good and it's been two years since I signed up. I sent the money 30 days, then I could get my pickup worked on, if I had to, after the 30 days. However, I'm not sure what all the perks are to this day. I got nothing to say that, “Okay, this warranty, it covers everything.” They said that, but they did not say anything about roadside assistance.
When the transmission went out on that pickup, I called them up and told them. They said, “Take it down and have it looked at.” One can't get much better than that. I took it to the Chevy house to get it worked on. My mechanics at the Chevy house in Aztec, and I looked at it too, said that the bands were burned and would start flaking, but Endurance would not put a new transmission in it, even though the mechanics said that it needed it. Endurance said, “Replace the valve body and put it back together.” I did not do that.
I bought the new transmission myself, and I've had no other dealings with Endurance since then. After it was all said and done, I called and told them that the transmission was replaced and that I would like to be compensated. They said, “We do not compensate,” and that was the end of that. My mechanics also said the individual that was working for Endurance was not doing his thing in a timely manner. It took about a month and there was no communication with me whatsoever.
We're sorry to hear you've had a negative experience, Lockey. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 25, 2026
My new car warranty was up on my car. I went with Endurance because my son had Endurance on his car, and he was really satisfied. My sign-up experience was really good. I'd tell others to check it out. It sounds like a good plan to me.
Hi, Dwight. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed March 25, 2026
My Kia has been about two years paid off and the warranty’s been out. I recently entered a debt consolidation program, so I'm going to have to keep this car a few more years and I'm going to need some kind of protection in case something major happens that I can't afford to take care of right now. I did a Google search for the best car warranty program in Asheville, North Carolina in my area, and they came up with Endurance as one of the top programs. I signed up in March and the 21st is when my policy went active. There's a 30-day waiting period before you can make any types of claims or anything like that and it won’t officially start until the 21st of April. They contacted me about my new policy just to go over the benefits and make sure I didn’t have any question.
During my sign-up, I was on the phone with the gentleman that called me for about 45 minutes because I had a lot of questions. He was very knowledgeable, and explained everything to me including the exclusions. He also found some rebates and some discounts for this being my initial request and first-time extended policy holder. So, it went pretty smoothly. But once I got the contract and I read the exclusions, there are a few normal wear and tear things that he did not mention in the phone call, and it may have just been an oversight. I don't think it was malicious. But it would be a little better if they could be a little more specific about what is excluded rather than concentrating on what's covered. Because they use a lot of technical component terms and most people don't even know what that stuff is. I'm just kind of a little more intelligent in that aspect as I have a little history with that.
Hi, Leigh. Thanks for taking the time to share your positive experience. We appreciate it! - Endurance
Reviewed March 25, 2026
A friend of mine who had Endurance said they were pretty good versus anybody else. I signed up as well and had already filed a claim since. The process was easy. I just took it in and Endurance did their part. I paid my deductible, and I was back on the road. I'd tell others to go for Endurance.
Luther, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 25, 2026
I know my bills would be expensive if something were to happen to this car and it seems prudent to have a warranty. Endurance sent me a letter and I noticed that they were approved by the Better Business Bureau. I went them them and the experience has been decent so far. The only hiccup was that they didn't offer me the options of having different coverages. I only found out about it once I signed up and I wound up calling back to get a higher coverage.
Hi, Dean. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy and are glad our team helped you get higher coverage. - Endurance
Reviewed March 25, 2026
I bought a used vehicle with over 100,000 miles on it, so I wanted to get some protection in case something goes wrong. The sign up process with Endurance was very informative. They answered questions before I could even think of things to ask about. Everything was covered very well and explained carefully. Also, they were very courteous and just explained it well without being pushy. So far, it's been a wonderful experience. With the professional way that it was done, I would definitely recommend Endurance so far. It makes me have some peace of mind knowing that, being a widow, I'll still have some options in case I have some problems.
Brenda, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 24, 2026
I called in to cancel my policy and ended up continuing my coverage with my new car. The person that assisted me was very knowledgeable, personable, and saved me from getting the extended warranty from the dealer which saved me from making a huge mistake.
Thank you for sharing your feedback about our service, Donna. We're glad to hear that our team's performance exceeded your expectations. We're here for you anytime! - Endurance

Reviewed March 24, 2026
PSA!!!! Do not do business with this company, their warranty is nothing more than bait, I had a transmission go out on my car and the service intervals on the trans. was 150K and my car was at 151000 so they used that as fodder to deny the claim and rely on the excuse that the last 1000 miles is what broke the transmission. It took them 4 days to come to the decision and figure a way of getting out of it.
MDM. Digruntled is to weak of a word for what I feel. Good luck If you dare.

Reviewed March 24, 2026
My policy was indicated cancelled, which was incorrect. Connor was a great help. He was easy to understand knowledgeable-, friendly and really got the job done. He deserves a raise for great customer service!
Thank you for your review and for taking the time to share your feedback with us, John. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

Reviewed March 24, 2026
Endurance has been nothing but crooked since I've been contracted with them. I've had Endurance for 2 cars, submitted 2-4 claims and all have been denied. Most recently, my air compressor was blowing hot air. The claim was denied because the compressor is covered but the seals and gaskets are not. That's the same as saying, "The water is free but I'm charging you for the cup." I submitted a claim to get my alternator replaced almost 2 yrs ago. But the claim was denied because they said problem with the alternator started before I contracted with Endurance. Endurance has been nothing but unreliable. My mechanic said they always have problems with Endurance approving claims. If you can, find another car warranty contract.
Reviewed March 24, 2026
My husband passed & was able to transfer the policy to my name & continue with the coverage. Ty was a excellent in helping me through the process & gave additional info. Endurance has come through for us several times. Would recommend any time.
Hi Linda, we are so sorry to hear about the passing of your husband. Thank you for sharing your positive experience with Endurance. Your feedback means a lot to us, and we're here whenever you need support!
Reviewed March 24, 2026
I have a Chevy Tahoe that the transmission started slipping. I immediately brought into my mechanic who sent to a transmission shop. I needed a new transmission. Endurance was called and an agent came out and insisted that the transmission shop take apart the entire transmission before they would commit to warrantying the repair. I had to be on the hook for 5800 if Endurance decided it was not under the warranty. I had to agree and I did, the inspector came back after 10 days, and after seeing the transmission apart, decided that it was only one part that was coverable as the damage from the one bad part was subsequent damage not covered by Endurance.
I only drive my car, how was I supposed to know the one part went bad until my transmission started slipping. This company gets 0 from me and I hope that if anyone is thinking of getting a warranty from them, they should get in writing that if their transmission goes bad because the torque converter goes bad, they will cover the entire cost to replace all the damaged parts, not just the initial part.
We're sorry to hear you've had a negative experience, Karin. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 24, 2026
I think the Endurance Warranty program is a really good program and reasonably priced for the coverage. The only thing I have a problem with is the 1,000 mile waiting period. I have a 2017 Corvette with 29,216 miles on the odometer. That is an average of almost 2,900 miles per year. At that rate I will have to wait 4 months before my warranty goes into affect. Something needs to change to make the warranty more reasonable. If I am paying for the warranty monthly I cannot use it for the four months even after paying for it.
Hi, Robert. Your feedback is highly appreciated. Thank you for the review! - Endurance
Reviewed March 24, 2026
Signing up with Endurance Warranty was great. I saw them on Google. The guy was very good and knowledgeable. He explained everything in detail. It was wonderful. I got full coverage and I have less stress.
Thanks for sharing your experience, Antonio! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 24, 2026
I bought my Suburban in 2016 and the warranty with Endurance came with it. Once it was over, I called and renewed. I made a claim through the shop that I used a couple of months ago and it went smoothly. The first time I had to use the warranty, I was trying to find out which Endurance it was. I didn't know subcontractors and I Googled it because I couldn't find my contract. The person I called wasn't very pleasant. I was calling to find out if I had an extended warranty with them and the gentleman spoke to me like I was stupid. He went off the wrong way and hung up on me. If I'd been next to him, it would have been different. I called back and I was told there were many different divisions of Endurance, and I didn't know who he was. I went back to a whole bunch of emails and I found the policy. I just used that number, and everything was taken care of.
Hi, Thomas. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 24, 2026
It seemed like there was no middleman when you work with Endurance. You have to deal with just them and I liked that. I found them in a commercial and when I signed up, the process was super easy. Their customer service and coverage options were great. Also, I'd like the price to be lower, but it was doable.
Thank you for the 5-star review, Karen. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 24, 2026
Endurance was recommended and I've had them for a month now. I had a positive sign-up experience. It was handled pretty good. I don’t have a copy of my policy though.
Thank you for the 5-star review, John. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. Please reach out to us via feedback@endurancedirect.com and we will be happy to send you a copy of your plan! - Endurance
Reviewed March 24, 2026
My warranty expired on my truck. I got another one with Endurance. The signing-up process with Endurance was great. The rep I worked with was very nice, too. He had a pretty good attitude. Using their website was very easy as well.
Thank you for the 5-star review, Gary. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 24, 2026
I was with another program but I did not like their service or their policies about claims. I signed up with Endurance online and the process was very easy. I was very satisfied. The website was very easy to use as well.
Hi, Laura. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 24, 2026
I bought a used 2014 Ford Edge. I've had problems with the used cars that I had and that cost me a lot of money. I've got one I spent more than what it's worth, and it still is not working. But I never had insurance on it before or any car. It used to be a lot more expensive, so I was surprised when I learned about Endurance. They were the first ones that called me and I knew the name, so I went with them. Signing up was pretty easy, calm, and not frustrating. The rep I had did really good at getting me a low price. The guy was really nice and very helpful. He was patient and he explained everything that I needed to know including what the warranty won't cover. But I haven't really had it for very long yet.
Other than that, when I called Endurance, they picked up right away. Also, I texted a friend of mine about them. I told her about the insurance and how it's a lot cheaper than it used to be. She's got a 2015 Ford Escape and her radio went out which cost her $1,000. So, I thought maybe she would like to get Endurance as well. I don't know if she could afford it at $100 a month, but I told her anyway.
Hi, Dana. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance

Reviewed March 23, 2026
So far very good. Izzy does a great job of explaining stuff and helping you save as much as possible while still getting great coverage. The monthly payments really help a lot when you're on a fixed income.
Thank you for your kind words! We really appreciate you taking the time to share your experience with us. - Endurance
Reviewed March 23, 2026
I called to get a quote on my 2022 BMW that I love and have driven faithfully. I do know that my warranty will soon end and I needed a warranty company that looks out for me when I am dealing with repair shops/dealerships, etc. When comparing multiple companies and talking to family members, Endurance Warranty offered more with no hassle and they not only provide coverage on all important aspects of my vehicle. They also provide a list of companies and allow you to go outside and find the the shop you are comfortable with at a reasonable price.
Hi, Terea. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed March 23, 2026
Terrible experience, said they had a report of jumping mileage. Never taken my car other than the Ford Katy Autonation. Sent them all the invoices over the years, with the mileage. Then they said I had to wait for them to decide whether to accept. The insurance was already paid, so they try to go over the mileage which as of today is under 94,000 starting in 2022. First time I request a payment. This company is a complete SCAM. They don't care about their customers.
We're sorry to hear you've had a negative experience, Ileana. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team

Reviewed March 23, 2026
My customer service rep was absolutely outstanding. She was super professional, knowledgeable and patient. She took care of all of my needs in a timely manner and made me feel like a highly valued customer.
Thank you for your review and for taking the time to share your feedback with us, Derick. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed March 23, 2026
Good customer assistance and information. The operator gave me a lot of information about the steps to take about fixing my issue with my car, very helpful about places to take my car and where the best places to go.
Thank you for your review and for taking the time to share your feedback with us, Marvin. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed March 23, 2026
Great interaction with the Endurance support team. They were able to quickly and effectively address and resolve my issues. I had gotten a phishing email and they helped identify it as such and get it flagged in their systems.
We're thrilled to hear you had a great experience with our team, Russ! If you have any questions in the future, don't hesitate to reach out. - Endurance
Reviewed March 23, 2026
After further review, I had decided to cancel my subscription due to the fact that lack of using my car did not make sense to purchase coverage. I only drive the car in the summer and travel less than one thousand miles a year. I called to cancel and was given the third degree, which I did not appreciate. I have not seen my refund of $198.00 yet and look forward to receiving it shortly. Jeff, my customer rep who sold me the policy, was very informative and helpful; however, Keith in your refund department was very disrespectful and gave me a hard time refusing to refund my payment. I hope to see my refund soon, otherwise I will be contacting the Better Business Bureau and posting my dissatisfaction on Facebook and TikTok.
Reviewed March 23, 2026
I got a bumper-to-bumper policy on my 2016 3500 dump truck and my experience with Endurance was very positive. The price was very reasonable as well. I would highly recommend them. The lady who I spoke to when I let them know I was interested was very punctual and very nice. The rep who worked with me to get everything in place was excellent as well.
David, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 23, 2026
I looked at a few other warranty providers, but Endurance got the highest ratings. I went with them and signing up was easy. I went online then a rep called me and went through the process. Communicating with the rep was thorough. He explained everything to me and it seemed like a good fit. They took payment over the phone and we're done for a year. The policy activates after 30 days and I'm approved for 13 months.
Thank you for the 5-star review, Mark. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 23, 2026
My other warranty ran out, so I needed somebody. I wanted to make sure my vehicle was covered. I called Endurance and never got a second quote. I just went with them because they sounded good. The sign-up process was really easy. They were knowledgeable of the products and services. We got the best plan that they had. It was a lot of money, but it was cheaper than a new car. I had one claim already that they took care of for a tie rod end and an alignment. That one went good. But on my other one, I'm having problems with the inspector looking at the vehicle to take care of it. Other than that, I've recommended people to Endurance already. At church, there have been people that signed up there.
Daniel, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 23, 2026
My signup experience with Endurance was great. It just took a while. I had to go through the 30-day, 1000-mile period before they send me the information. But it’s good to have. So far, everything is fine.
Thank you for the 5-star review, Joseph. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 23, 2026
I signed up with Endurance Warranty and my experience was good. The lady that I talked to was very customer service-friendly and explained everything to me. I kept asking her different questions and she hung in there with me and broke it down so I could understand it. She told me when it started and I had 30 days to make up my mind. If I didn't want to, I could get my money back. It's cheaper than I thought. It's on automatic payments now. The car is fine but it will always be fine until it's not. That was the selling point. What if something does happen? I've never had it before. I just had my cars, and had no problems with them. But when somebody says something, that's when stuff happens. Get Endurance.
Thanks for sharing your experience, Annette! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 23, 2026
I haven't had to use Endurance but once since I've had the warranty for a year and a half. It was fine at one time I had to use it. Before signing up with them, I liked that they didn't seem to be as restrictive as the other people were on what they would insure. I like the idea too that they let me take my vehicle to any certified mechanic. I have a 2007 Chevy Duramax diesel pickup truck covered. I've been happy with it so far. They didn't seem any more expensive or less expensive than anyone else. They all seemed about the same. They seem to cover a few more things in their warranty too than the other company I had.
Hi, Mike. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 23, 2026
I signed up with Endurance over the phone and spoke with a representative. It took about 10 minutes to get signed up, and everything went the way it was supposed to. I just recommended somebody else do it with their car, especially when I've seen the roadside assistance and everything that comes with it. I would just like it to be cheaper.
Nicholas, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

Reviewed March 22, 2026
Sorry Company. Will make up anything to deny your claim. Denied my claim to have a water pump replacement saying it was failing before my contract was active. How when I got a State (MD) Inspection before the water started failing and passed.
We're sorry to hear you've had a negative experience, Thomas. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 22, 2026
I’m not satisfied with their adjusters and the way they handle claims. No one talks to you, and decisions are made without your input. They accept claim but deny related items, denied transmission on a vehicle with 82000 miles and provided documentation that no failure codes, very disappointing that they are top on this list.
We're sorry to hear you've had a negative experience, Rena. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 22, 2026
I have my Mercedes Benz covered with Endurance. The signup process was easy, and the package that I got was the best fit for my vehicle. I'm very satisfied with Endurance and I would recommend them.
Leon, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 22, 2026
I have my 2015 GMC Sierra covered with Endurance. It took me a few months before I decided to use the company, but I did get it. My sign-up experience was pleasant. Their rep explained to me everything that is covered and what to expect, and he sold me on the warranty. It's just they want me to put an extra 1,000 miles on my vehicle. I think that's a lot because I don't use the vehicle that much. Extra 300 miles would have been better, but for some reason, it's 1,000 miles. That means I have to drive the vehicle before the warranty kicks in. Other than that, Endurance seemed like a pretty good deal for a warranty for my vehicle because it only has 64,000 miles on it. I would recommend it to others.
Hi, Anthony. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed March 22, 2026
Our Cadillac SUV is getting older and we need some protection. I checked around with different providers and Endurance seemed to fit my needs. Signing up was pretty easy and there wasn't any problem. They were very easy to work with and get information on things. I've been with them for two and a half years now. We have a problem with our CUE screen in the car, and they wouldn't cover that. I thought they would because it was a computer-type thing, and I thought computers were pretty much taken care of. Aside from that, I don't go on to their website. I did once, and it was confusing.
But overall, I'll keep going my warranty, unless we trade the car off, which we probably plan to do this year. We had one problem with the car and that was taken care of easily. We took it to our local repair shop, then they called Endurance, and it was accepted in an hour or so. It took a little while to get them to understand what was needed, then they told the mechanic that they were overcharging by $8. So, the mechanic said they'd take off the $8. Then they went ahead with the work. I'm satisfied with what we've gotten so far and I've been telling my friends to sign up with Endurance if they're interested.
Hi, Nancy. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 22, 2026
I have my 2004 Sorrento covered by Endurance. I liked the options that Endurance gave, and the price was reasonable. When I signed up with them, the reps were excellent.
Thank you for the 5-star review, Marvin. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 22, 2026
I was looking for full coverage on another car that I got which is a Volkswagen. I had been with Endurance with another car that I used to have, and I went with them again. The rep did very well. He broke everything down to me. He didn't just kept going. I was very pleased. When I had Endurance previously, I used it for an oil change and for my brakes. It also had something to do with my air bag. I dropped it off real early that morning. They checked it out first then they told me a day to bring it back. They took care of it in one day. They had everything set up. The cost is not high though everybody wants to pay cheap, if we can. Endurance is excellent and I already recommend several people a couple years ago to them when I had my other vehicle.
Jane, thank you for your loyalty over the years! We're glad to hear you've had a positive experience with Endurance and that our coverage has been beneficial for your vehicles. We appreciate your recommendation and are here to support you with any future needs.
-Endurance
Reviewed March 22, 2026
I have a Mercedes and they're super expensive. I talked to my local car guy and he said to check out Endurance. They had worked with them before. I talked to Chris and he was great. My plan was to shop around and see what they had to offer. But after I talked to Chris, he explained it so well. And what I needed is exactly what he explained to me. He was such a nice guy and he was so good at his job, and I appreciated it. He took the time to listen to me and I was like, "I don't even need to call anybody else. I'm going with you guys."
Hi, John. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance
Reviewed March 22, 2026
We wanted the Cadillac covered a little bit more because it's getting older, and now that I'm using it, things can go wrong. I recently got my driver's license. The shop where we take our Cadillac told us Endurance was better than the rest of the other companies. Everything went okay with the sign-up. My husband took care of it, and it was quick and easy. The representatives did well at explaining all the different plan options and coverage.
Hi, Barbara. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed March 21, 2026
The process was quick yet educational, and the numbers made sense. Breakdowns, while not inevitable, are likely, and having peace of mind with Endurance coverage is really a no-brainer. The company gave the elite upgrade, which is great! I also bought a policy for my wife's vehicle!
Hi, Ronald. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance

Reviewed March 21, 2026
I have only had contract for 2 months. I have to cancel contract per my trustee. The money I am paying monthly is considered disposable income and I was not allowed to enter into any contracts without her permission which I thought it was a certain dollar amount. However, I called to cancel and they are trying to make it hard. I have to get a notary to notarize the mileage and then they will cancel.
My bank is a credit union in another state, no offices in my state. So they want me to go pay 25.00 to get a document notarized regarding my mileage before they will cancel. What does my mileage have to do with anything. I am not making a claim. When I started the contract they took my word for the mileage and I had to still put additional miles before I could use the policy. I see what type of company they are. I had to report to the trustee they refuse to cancel it until I submit this document. If it is not cancelled it will affect my court proceedings. I can imagine if I made a claim how they would be. Best to just put money aside like someone else said.
Reviewed March 21, 2026
The worst warranty you can purchase, I fell for it and got robbed. I waited the 30 days and put the 1000 miles to qualify for the program, well 3 months later I had a problem with the engine, I had it towed to Ford dealer (it was a 2014 Ford Explorer). I followed their policies, they provided a rent a car and I thought ok they're doing what they advertise. Well the mechanic called me and gave me the bad news, he said that endurance will not cover the repairs because it was too much, it was a 6000.00 repair, I'm a veteran with 100 percent disability, I was paying 176.00 per month to include my 300.00 down payment they required. On top of that I had to pay for the rental.
We're sorry to hear you've had a negative experience, David. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team

Reviewed March 21, 2026
Paid into a warranty for a whole year for them not to cover anything up under the car was a waste of my money and time, and was not reimbursed for anything after paying into a whole year for nothing.
We're sorry to hear you've had a negative experience, Myles. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 21, 2026
I liked the price of Endurance. Signing up with them was fine, and it was easy to do. Everything went well. Their customer service has been good, so far.
Thank you for the 5-star review, Belva. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 21, 2026
I didn’t have an auto warranty on my 21-year-old car and I decided to get one. Signing up was a good experience and I’ve been with Endurance for two years. I tried to place a claim but they couldn’t get a hold of the tow truck. Other than that, I’m okay with Endurance. I know how to file a claim if I need to.
Hi, Martha. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 21, 2026
I got an SUV, a GMC Acadia covered by Endurance. The sign-up process was nice and easy. It was a good experience.
Thank you for the positive review, James. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 21, 2026
When my warranty recently ended on my 2018 Nissan Rogue, I was checking around and Endurance's pricing was good. They also have good coverage. I signed up and the experience was positive. The rep was really nice and very helpful. He explained everything to a tee. Endurance has wonderful service. The customer service is outstanding as well.
Thank you for the 5-star review, Christina. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 21, 2026
Our car had no warranty on it and my wife brought it up with me. I called the mechanic to whom I usually bring my car, and he suggested Endurance or CarShield. I wanted to know how it worked with people coming in with it and he said he had a lot of people from Endurance that was there. The rep was very nice, courteous and helpful. My wife and I were both sitting here and I had the rep on speaker. She wasn't in a hurry to get off the phone and she answered questions. We were very happy with her, which was probably one of the reasons why we decided to take Endurance. One of our concerns was the coverage with what we were paying monthly, and the rep said it was almost a new car loan with our warranty. We pay a $100 deductible and bring our car in and the mechanic fixes it. They send the money to the shop and we don't have to do anything.
You have to have insurance with the way things are right now. You may never use it, but when you need it, it's there. Things are gonna get expensive. So, if we have to have an air conditioning unit fixed or other features on the car, that’s gonna cost money. I'm gonna pay this monthly fee, but in the long run, it’s going to help us. There’s peace of mind that if anything were to happen to the car, it's covered. We just gotta come up with a $100 deductible rather than coming up with $3,000 to have something fixed. The price is decent and the way we have to pay for it is good. At $130 a month, it’s not bad. It's for 48 months, but we only pay for 30 months. We don't have to make any payments for the last 18 months.
Thanks for sharing your experience, Richard! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 21, 2026
I got Endurance for my 2011 Arcadia. The older the mileage, eventually, parts are gonna go bad. Another provider wasn't covering everything that I was hoping they'd take care of, and I didn't really feel comfortable with them. When I talked to Endurance, the rep was very knowledgeable. He informed me everything about it, so there wasn't any curiosity or any thoughts that I might have had that wasn't met. The warranty is good. I hope that we have a clear understanding and a good relationship that when this car break down, they are gonna be there to help and honor what they say, that they would protect my car. But they could bring down the prices little bit more. I also don't have access to my information and communication back and forth, or if there's anything that I might need to have a discussion on. Other than those, I'm happy with Endurance so far and I would recommend them.
Thank you for the 5-star review, Clearence. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you need help accessing your contract, please feel free to reach out to us directly via feedback@endurancedirect.com and we would be happy to help! - Endurance
Reviewed March 21, 2026
I bought a car and getting an extended warranty on it seemed like the safe thing to do just in case something went wrong. I knew somebody who had a bad experience with one provider, so I chose to go with Endurance. I asked for a quote and the one they gave me seemed reasonable, so I went with it. I signed up online, then a representative called me, and I did the policy with him. He was excellent and everything seemed fine. I would recommend them to others.
Clarence, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance

Reviewed March 20, 2026
I had superior customer service from Chris **. I found myself in a dilemma and Chris went above and beyond helping me to make sure I didn't lose my coverage being that I only had a few months until my contract was paid in full.
Thank you for your review and for taking the time to share your feedback with us, Calista. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

Reviewed March 20, 2026
So far so good...Haven't had to use it yet but I hope everything works as they said it will...All the people that I have talked to has been really nice and has been very patient with me with all my questions and has answered everything so good to where I can understand.
Hi, Callie. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed March 20, 2026
My car is eight years old, and it's only got 49,000 miles on it but the book value was going down. Up till now, I always had Collision. But I couldn't afford Collision anymore and it wouldn't pay for me to pay for Collision based on the book value. I figured I had to drop the Collision and I'll pick up Endurance. I'm a widow and I live on a pension, and if something big was to happen to my car that would cost $4,000 or $5,000, I probably wouldn't have the money to get it fixed.
I went online to see about that other provider, and it didn't seem much of a difference. When Endurance called me back, they gave me a figure, and they worked with me and dropped the amount of $20 a month which I'm having put on my credit card. It doesn't sound like a lot, but $20 a month over a year is couple of hundred dollars. When you're living on a fixed income, every penny counts, especially with the price of gas right now. The rep I talked to was very forthcoming. He told me everything about the policy. He told me certain restrictions, which there wasn't that many. If he went along on something and I had a question, he knew the answers to my questions right away, so that impressed me. I'm absolutely satisfied.
Thanks for sharing your experience, Patricia! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 20, 2026
Signing up with Endurance was easy. When I called them back the second time, because somebody else got ahold of me and offered to give me coverage through something else for a lower price, I didn't realize what I was doing at the time. The rep said, “Why do you want to quit?” I said they were telling me I didn't have all this coverage. But she said, “You have all of this coverage. It covers brakes and you get a new key fob,” which I need. Having Endurance is a good idea.
Thank you for the 5-star review, Leona. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 20, 2026
I saw Endurance on TV commercials and it was easy to sign up with them. The woman I talked to seemed to know what she was talking about and helped me through the process. I got full coverage and the price fit my budget.
Thank you for the 5-star review, Michael. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 20, 2026
I went on the internet, and I did some comparisons across as far as how auto warranties ranked and Edurance is well at the top. So I decided to reach out to them. I was very satisfied when I signed up with them. The individual I talked to was very educated, and he answered all my questions when I asked him. He was seated right on top gun. One of my buddies had called Endurance as well and got the warranty also after my situation.
Hi, Randy. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed March 20, 2026
I have an older Chevrolet Impala and I was starting to have some issues once I bought it that was costing me a lot of money out of pocket. I wanted to have a little bit of coverage without paying every single time I had problems with it. I was looking up Google and different warranties, and Endurance was one of the ones I first saw. I've also seen more advertisements for Endurance than other ones at the moment. Signing up with them was good. The guy that worked with me was very thorough about my signing up.
I had some some car issues, but it was denied by Endurance. Other than that, the warranty coverage for my car is good. The price is budget-friendly for me as well and I'm glad that I was able to get a warranty for a car at that age and for the mileage that was already on it. Endurance is a good company with good reviews. They're one of the top car warranties to look into if you want a warranty for your vehicle, new or old. They are very helpful as well. I like their representatives. They're informative and educated. They're good salespeople to tell you the benefits of having a warranty versus not having one. Also, their website is very informative and helpful if you can't get in touch with someone.
Thank you for sharing your experience, Janice! It’s great to hear that you have found peace of mind with Endurance and that our team provided such great support. Your recommendation means a lot, and we appreciate your trust in us. If you ever need anything, we’re always here to help. Safe travels!
-Endurance
Reviewed March 20, 2026
My warranty for an F-250 pickup was running out from my original purchase. I looked online and Endurance had pretty good reviews. One of their competitors puts the name of CarShield, but I don't have a car, I have a truck. The word car turned me right off. They focus on car. But when I read the Endurance programs and also who promotes it, an ex-driver for NASCAR, it sold me. I spoke to an agent on the phone who was great. He answered all the questions for me, was not pushy at all and understood where I was coming from. He was very helpful. He was out of Chicago, and I live in Tennessee. I've already made three payments and I'll continue it till it's completed. I plan on keeping my truck.
Thanks for sharing your experience, John! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 19, 2026
After 2 weeks of "claim rep" delay, my claim was denied. Rep declared the claim damage occurred before policy was in force. There was no knowledge of such when the Endurance sales rep sold 2 policies to me and vehicle gave no indication prior to this. The shop mechanics stated that there was no way to determine damage was prior to ownership and the Endurance rep apparently grasping for a way to deny the claim. The shop will no longer accept any Endurance policies for consideration. Have canceled both policies, demanded refund of all payments and told everyone I know of my experience. Payment of $5k to shop was made from my personal account. DO NOT USE ENDURANCE!!!
We're sorry to hear you've had a negative experience, Kendrick. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team

Reviewed March 19, 2026
I was interested in purchasing a warranty except for the pressure tactic....I was told this offer would not be available the following day. I was also told I was getting a quote for the best available warranty. After researching I was not being offered the best warranty available.
Hi, Ben. When time allows, please send us an email at feedback@endurancedirect.com so we can learn more about how your experience with Endurance could have been better.
Thank you,The Endurance Team
Reviewed March 19, 2026
Our extended warranty was expiring on our truck, and I needed to get a new extended warranty. Endurance was the highest-rated on the internet, and signing up with them was easy. I was happy with the rep. He was very informative and helpful. I'm fully satisfied with Endurance right now.
Thank you for the 5-star review, Guy. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 19, 2026
I have a 2018 Ford, and I had an extended warranty through another carrier, but Endurance seemed better. I talked to a gentleman at Endurance and signed up. He was very knowledgeable and helpful and the sign-up experience was good. However, the price is a little high. Also, I haven't gotten a pamphlet as far as what it covers and what it doesn't cover. I'm waiting on some paperwork so I can review the policy. I need to take the next step as far as getting more information. I’ve already paid $150 for this startup, but I got a letter saying I was missing something. There's always a disconnect it seems between the people that are wanting you to sign up and the people that you're already signed up.
Thank you for the 5-star review, Frederick. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. Please reach out to us directly via feedback@endurancedirect.com and we would be happy to send you a copy of your contract. - Endurance
Reviewed March 19, 2026
I had a smooth experience signing up with Endurance. The person that I spoke to was very knowledgeable and explained as we went through the warranty, what each portion of it was. I felt very well-informed of what I was purchasing. I have recommended Endurance since I signed up. It's a peace of mind.
Hi, Mary. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed March 19, 2026
I've had previous companies and so have other family members. But Endurance comes very highly recommended. Their experiences with how to proceed with the claim and the process has been astronomically efficient. They had nothing but good things to say. So, it was an easy choice. It was between them and CarShield, which I've had in the past. The agent from Endurance was very knowledgeable, though I didn't know it was a program that I had to be approved for.
The coverage begins after 30 days and once 1,000 miles have been driven, and it runs for about two years. The plan includes roadside assistance and rental coverage, and there’s something else for an additional year that’s part of the paperwork. The Elite Package covers everything, and nowadays, whether you have a Hybrid or an electric car, it’s worth it. If I weren't financing my vehicle, I'd probably go with liability all the way and just get the extended warranty on my car. It's of much help.
Hi, Weslow. Welcome to the Endurance Family! Thank you very much for voicing your positive experience with the company. We look forward to having you as a client for many years to come. - Endurance
Reviewed March 19, 2026
I canceled my Endurance warranty. I thought it'd be a good deal, but I found something that was less expensive, and it suited my needs better.
Hi, Janet. Your feedback is appreciated. Thank you for the review! - Endurance
Reviewed March 19, 2026
We all get those calls where the people are calling from India about your extended car warranty, but I knew that there were some legitimate ones. The one that was on my van was legitimate and I never needed to use it. And because I have a loan on my vehicle, and it's an older vehicle, I thought if I could find another company that was legitimate, that would be great. I found Endurance on the internet and everything I've read said they were legitimate. So, hopefully, they are. And there are shops around me that accept their warranty. So, I called them.
The woman I spoke was from America and spoke very clearly. She went over every little detail, then emailed me a bunch of stuff and the policies so I could look at them while we were on the phone. I even googled it to see what the different levels that they offer and I was able to confirm that. It wasn't like those experiences where the people call and you know they're scammers, and you can't understand them anyway. The whole experience was really good. I also checked them out on Better Business Bureau, read reviews, and it sounded good to me.
My vehicle’s a Chrysler Town and Country Touring-L Minivan and it has low miles for a 2012. I couldn't believe what the price was for what the Endurance warranty covered because it covered everything, even on something that old. I thought it'd be very limited, like the one that my vehicle came with which was just for the engine and transmission. So if my Endurance warranty covers what it says, and they do pay out if necessary, it's well worth the m.
Thanks for sharing your experience, Heather! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 18, 2026
DO NOT USE THIS COMPANY. Had to cancel my coverage because they say I didn't call in the current mileage within the 30 days which I did, started back in November. Got the notification about current mileage. Called it in and then their person didn't put it in the file correctly and had no notification and no contact until this month March 2026. Got a notification for updated mileage. Called it in and they tell me they will need to rewrite my contract now because I didn't give them a updated mileage within the time limit which I did but it was not put in right (even though they can see that I called in and gave the mileage) and now I need a motor in my vehicle that they will not cover due to preexisting conditions. Not the first time I have heard this about this company. Canceled my account with them so DO NOT USE THIS COMPANY!!!!
We're sorry to hear you've had a negative experience, Chris. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team

Reviewed March 18, 2026
My 10 y.o. car is in the shop now for transmission problems. Endurance notified the repair shop that my car is only worth $2100, so that is the limit of their liability for a $7000 transmission repair. I bought this policy in good faith and with no transmission or other problems for a year, and now they refuse to pay. Their commercials and ads are very deceptive! Do not buy!!! We are a couple living on Social Security and a small pension, and have always serviced our car regularly since we bought it new. We are so disappointed and angry at the deceptive ads by Endurance.
We're sorry to hear you've had a negative experience, Ollie. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 18, 2026
I keep seeing the Endurance advertisement, then I saw it came on my phone. I talked with their rep and she convinced me that that was the way to go after I had already spent a large amount on something. So I got a policy with them for my 2015 Cadillac, which has 70,000 miles on it, and I set it up for automatic withdrawal. The rep I talked to was very good and guided me all the way through. I had no complaints at all. Everybody was also very cooperative and they explained things very well. I would tell friends and relatives that a motor going out would be a big expense, but it's up to them to decide if they want to get Endurance or not.
Thanks for sharing your experience, Carol! We're glad to hear that our protection plan gives you peace of mind and that the sign-up process went smoothly. It's great to know our team provided the information you needed to feel confident in your decision. If you ever have questions about your coverage or need assistance in the future, we're here to help. Welcome to Endurance!
- The Endurance Team
Reviewed March 18, 2026
My friend has a policy through Endurance, and I've been wanting to do it. My 2019 Buick Encore was paid off a year ago, and I didn't want to trade it in so I thought of getting some warranty protection on it. I signed up with Endurance and it went very smoothly. The guy was very nice and I could understand him. But I wish they would send out paperwork. I had an issue when I went to do the contract at the end to try to sign it. I never got that done. I'm wondering if I have to sign that and send it back to them. Other than that, Endurance is a great company to work with. Hopefully, they'll be easy with me if I ever have to use them for a claim.
Thank you for the 5-star review, Linda. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you are still waiting for a copy of your contract, please reach out to us directly via feedback@endurancedirect.com. We are here to help! - Endurance
Reviewed March 18, 2026
I like Endurance Warranty. I haven't had any claims, but they seem to be honest and have a good reputation. I called them and spoke to a young man. He was very knowledgeable and he answered all my questions. I had a couple of concerns because my other warranty wasn't quite up yet. He accommodated everything that I asked, so we went with them. He did a superlative job. It was very easy to sign up. They're the kind of thing that is like carrying an umbrella. It's never gonna rain. Now that I’ve got coverage, my car won’t break, which is fine.
Thank you for your review and for taking the time to share your feedback with us, Michael. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

Reviewed March 17, 2026
I am so sick and tired of this company. Yes we may have $100 deductible but we have had this company for two years with two vehicles and pay almost $300 a month. My truck finally broke down and they actually need to cover it this time. We have tried to get them to cover other things that I’ve happened to the vehicle and they don’t cover it so I’m like, "Well. What do you guys even cover," because they don’t cover everything. Now they have sent an inspector out two different times. Tested my oil for a third time we have gone on a 24 to 48 hour wait five times and waited 72 hours to wait another 72 hours and then wait another 72 hours. This is absolutely unacceptable. It has now been a month and we still have no resolution to my vehicle. And honestly, I’m fed up.
I am about to let them finish up with my truck and then I’m canceling both policies because it’s absolute ludicrous the crap they have put me through. Their call logs don’t even show that they have even tried to call the dealership in the last 48 hours so I’m over it. I do not recommend this Endurance company to anyone. Go with a better company like Car Shield.
We're sorry to hear you've had a negative experience, Rebekah. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 17, 2026
Very pleased with the help I got today. Was going to cancel, going through a tough time. Keith answered all my questions & helped me make a better choice. I appreciate his help & his expertise on the matter.
Thank you for your review and for taking the time to share your feedback with us, Jina. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed March 17, 2026
I was unable to continue service at time time because of tax return and mortgage increase. If I get things worked out I will try to get service at later date. Thanks for your services and trying to help me.
Thank you for your kind words, Hunter. We really appreciate you taking the time to share your experience with us. - Endurance
Reviewed March 17, 2026
I tried to get hooked to a supervisor and they tell me this is high as it goes with me. I was calling about my bill. I don't understand why I couldn't speak to someone in higher authority. Looks like I have to find another warranty company.
Walter, we’re sorry to hear that you had a less-than-satisfactory experience. We pride ourselves on our customer service and the high-quality standards we maintain. We would like to make things right as soon as possible. When time allows, please send us an email at feedback@endurancedirect.com.
Sincerely,The Endurance Team
Reviewed March 17, 2026
When my original extended warranty ran out and they wanted about three times as much as I paid for it originally when I bought the vehicle, I started looking and Endurance is one of the top-rated companies out there, even though they aren't the cheapest. Signing up with them was quite simple. I called one day and got all the information. I called back the next day and they had the name of the gentleman I talked to the first day. I got a different person but they were both extremely friendly. They were sociable as well. Both of them went through the same thing so I was quite satisfied that they were professionals in what they were doing.
Thank you for the 5-star review, James. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 17, 2026
The Endurance name is very nice and I liked their commercial. When I signed up, the process was not difficult. But it's been over two weeks and I haven't received the paperwork yet. We have problems with our mail and we didn't get mail for three weeks. But it's getting cleared up now because of the weather. Other than that, I am very satisfied with the coverage. The price is higher than what I was used to, but I'm also a lot older and they told me I can only have the warranty for four years. I didn't know there was a cut-off, so that was the only surprise with it, because I didn't see on the commercial that your age affected it..
Thank you for the 5-star review, Elaine. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

Reviewed March 16, 2026
I needed to add a new debit card. I had the pleasure of Rodney, helping me with this transaction. He added my new card and everything is okay. I had one claim denied, but it wasn't covered under my warranty other than that. Endurance has been great.
We're glad to hear you had a positive experience with Endurance, John! Your feedback means a lot to us, and we're here whenever you need support. -Endurance

Reviewed March 16, 2026
When I first got Endurance I was signed up for the wrong policy amount but I ended up calling them to cancel due to not having what I needed. There was a representative guy that helped me when I expressed my concerns and got me exactly what I needed and even gave me a discount. I'm glad I didn't cancel and now I feel more at ease than I was before. Pricing may seem somewhat expensive but it is worth it in the end. Thank you to the guy who assisted me today.
Thank you for your review and for taking the time to share your feedback with us, Brandi. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed March 16, 2026
Endurance Warranty is really great. It makes me feel safer knowing I have it, especially being a female. It's the peace of mind that if I ever need it, I have it. Car repairs are so expensive, honestly it would scare me to death to not have a really good power train warranty on my car. Oh, and the customer service lady I spoke with was just a doll. Lovely person.
We're glad to hear you had a positive experience with Endurance, Billie! Your feedback means a lot to us, and we're here whenever you need support. -Endurance
Reviewed March 16, 2026
Professional, courteous, knowledgeable. Took time and answered all questions. Would love to deal with provider again in future.
We are grateful that you took the time to leave us a review. We're happy to help you anytime! - Endurance
Reviewed March 16, 2026
Somehow I got nail in my rear tire, I contacted customer service and request assistance. They took my information and sent someone to assist. The Service person came out in about 15 to 30 minutes. Exchanged the tire and I was on my way. Thanks.
We're glad to hear you had a positive experience with Endurance, Anthony! Your feedback means a lot to us, and we're here whenever you need support. - Endurance
Reviewed March 16, 2026
I bought a 2017 BMW back in 2024 which had 86,000 miles on it. The dealer that sold me the car sold me an extra car warranty by Continental. The car went into repairs three times and I had it all repaired. Now the car is in tip-top shape. But every time I turned in a claim, they denied it. They also said that according to the insurance policy, no matter what happened, I'd get a reimbursement for a loaner. But the car was locked up in the shop for three days because of the problem they couldn't get the parts. They had to go to Germany to get it. So, when I turned in the amount for a car, they denied that too.
So I went online and found out that Endurance got a 5 star rating. I read the reviews and it seemed like it was a pretty better deal. They also looked more organized than Continental. So I dropped Continental and asked for a refund. It took me two months to get a refund back, but they didn't give me the whole amount. They gave me 61% back, because they kept on dragging her feet, and now I am with Endurance. Another reason why they sold me was because their address is in North Brook, Illinois, which is not too far away from where I live now. But Continental was in Delaware.
I hope that Endurance doesn't do the same thing that Continental did. So far, I've been with them for two months now. When I signed up, I talked to the gentleman and he ran the numbers down. It was over $4,000 which was a little higher than I expected and he said it would be only 133 something a month. So I said okay for 30 months. He took his time and answered all the questions I had. The guy was well knowledgeable which was another reason why I joined Endurance. And I'm hoping that I didn't make enough mistakes. Other than that, I'm old school and I'm 71 years old. So instead of him going over the contract and trying to put it on my email, I wanted him to send me a hard copy so I could take a look at it. Then I went over it with my friends with it and when everything was good, I signed it. All in all, I’d recommend Endurance to others.
Bernard, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 16, 2026
I switched to Endurance from another outfit that didn't communicate very well with me. Signing up with them was very easy to do. It happened so fast and it was done. I'd tell others to try Endurance out. They're the easiest company to do business with so far. Their marketing was really good that's why I chose them. The price was a little bit more, but it's reasonable.
John, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 15, 2026
I had another warranty provider but I had to go through eight people in order to get somebody to help me. I don't have patience for that. I switched to Endurance as they seem to be on top of things. It seems they cover just about everything. Signing up was easy as well.
Thank you for the 5-star review, Mary. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 15, 2026
The people from Endurance explained everything correctly. I hope that I got everything that they told me. Hopefully, I won’t need it in a long time, but it’s peace of mind knowing that they're there. Signing up was easy and simple. Whoever took my information made a big boo-boo, but they corrected it. My truck is at 85,000, and they put 185,000. Later on, they called me, and they wanted to verify, and I told them I'm an old man. I'm 70 years old. I don't drive my truck that much anymore now since I retired. So, they corrected it.
Hi, Ricardo. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance
Reviewed March 14, 2026
As my car's getting older, I did a little bit of homework, and Endurance warranty seems like a good product. They have good reviews as well. I signed up with them and it was simple. I spoke with a representative and they were able to answer any questions I had.
Thank you for the 5-star review, Mike. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 14, 2026
The guy from Endurance was nice, and the sign-up experience was good. My vehicle is a little bit older, and I don't want anything crashing and bashing on it. So when Endurance called me, it was their lucky day. The gentleman that was working with me made the sign-up easy. I haven't used Endurance yet, but I'd rate it a 5 if it covers everything they say it's going to cover.
Thank you for the 5-star review, Rhea. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance

Reviewed March 13, 2026
The coverage was reasonable. The sales representative was really good in going over all of what the coverage that was offered. I would recommend this insurance if you decide on having a extended warranty.
Hi, Michael. Thank you for recommending us! We’re glad your sign-up experience with us was a great one. - Endurance
Reviewed March 13, 2026
Unfortunately, I have to join the 1 Star club with Endurance. Long story short, our engine died. Dealership ran all the tests Endurance required and Endurance denied our claim citing it was a "pre-existing condition". Pre-existing to what? The policy that they gladly accepted for over a year and half (during which the vehicle ran perfectly fine)? It is an ambiguous excuse that they can use with any vehicle/customer. If Endurance, in their infinite wisdom, knew that this "condition" already existed in my vehicle, why did they accept the vehicle for warranty to begin with. I spent over $2,500 in premiums while with them. The cost of replacing the engine was $4,700. It would have been more advantageous for me to save the money I spent on premiums and put it in a savings account towards car repairs. Which is what I recommend that everyone do. Car warranty companies are an industry scam.
We're sorry to hear you've had a negative experience, Felipe. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team

Reviewed March 13, 2026
SCAM ARTIST!!!! THEY WILL DENY ANY CLAIM!!!! FAKE REVIEWS!!!! They deny ALL claims! My claim for engine repair was denied, stating that there was rust on my WHEEL ROTORS! Read that bs contact. ANY rust on any part of your vehicle they will use to deny your claim. JOIN THE CLASS ACTION LAWSUIT!!!! Megan **, LLP
Reviewed March 13, 2026
While I've had no claims yet, I've had no problems with Endurance so far. I have my 2014 Chevy Malibu covered with it. I've always had a warranty. I've had CarShield before, and Endurance is a little bit better. It's a little bit cheaper. I would recommend Endurance. They're very helpful. The only thing is, since I've been a long-time customer, I was hoping that my rates would go down a little bit more.
Courtney, thank you for recommending us! We're glad to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 13, 2026
My husband had Endurance and I continued with it. I have a son and he has Endurance as well. Filing a claim with them wasn't too hard and it was done in a timely fashion. Customer service was real good. I only pay $90 a month. I was going to cancel it because I'm on a fixed income. But I was told that if I canceled it, I'd be worse off because I've already paid my policy off. They won't take any more money out of my account. I hope they don't take anything out but they haven't so far.
Hi, Karen. We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

Reviewed March 12, 2026
Customer service is great with Endurance. Helps answer all my questions. And my concern, Geyo Yoshiko ** was excellent, help me put in my husband when I forgot to do it at the beginning of the contract.
Thank you for your review and for taking the time to share your feedback with us, Genevieve. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance

Reviewed March 12, 2026
Endurance Warranty is spamming the USA. Filling your mailbox. This is a scam company that specializes in shakedowns. The never-ending spam is bad for America. Endurance is mostly ** and **.
We're sorry to hear you've had a negative experience, Gene. We take all feedback seriously and strive to improve. If you'd like to discuss this further or adjust your communication preferences, please reach out to us directly at feedback@endurancedirect.com.
Thank you,The Endurance Team
Reviewed March 12, 2026
My signup experience was nice. It was easy because of the representative. He told me what I would get and what I would not get. He took me through it and did a good job. However, I did a Google review and it was not favorable with Endurance. I haven't had to use their services as of yet, but I'm wondering if I'm losing money by giving them money. I hope I don't have to use them because right now, I'm not positive with taking my car or turning in a claim. I'm wondering will they honor the claim. I've looked up other providers and they weren't favorable as well so I'm wondering if I need to go directly to the automotive manufacturers and get an extended warranty. I was about to drop Endurance yesterday and go to Volkswagen. But as of right now, I would tell others to go with Endurance, unless I experience something different.
Thank you for the review, Larry. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 12, 2026
My car is going seven years old, and I want to have something to cover any major repairs down the line with it in the future. When I called Endurance's phone number, the guy that spoke to me from there was very cordial and very knowledgeable. He wasn't pushy. He took time. I had a lot of questions. The signup experience went really well. It was easy and straightforward.
Thank you for the 5-star review, Fred. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 11, 2026
Endurance is fantastic to work with. I recently need the timing cover resealed on my F250. They covered the claim and the 4 days for a rental that I needed til the parts came in (over $1900). From start to finish my claim went smooth. They are knowledgeable and professional. I am a warranty admin. and I highly recommend them for all your aftermarket warranty needs.
Thank you for sharing your positive experience, Shawn! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance
Reviewed March 11, 2026
Good so far, haven't used it yet. Had it before but never used it. It seems like a good warranty, I will see, if I ever need it. I will tell other friends about this warranty. Before their factory warranty runs out.
Darry, thank you for recommending us! We're thrilled to hear about your positive experience with Endurance. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Reviewed March 11, 2026
My pickup's warranty had run out. I didn't want to go with GM 'cause the pricing was a lot better with Endurance. That's why I went with them. It was an easy sign-up process. The sales rep was very good with what he did, and I was pleased with the offer that was made with the months and the years. It pretty well covers everything that I need to know about mine.
Thank you for the 5-star review, Carl. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 11, 2026
Saw your ad on TV and our car’s warranty expired so, called to get information. Sheena was professional, courteous and explained all. Even Joshua ** from Line 5 awesome customer care. Value for the money. Look at this like house insurance, life insurance. Better protection for car. Very fortunate to have this service.
Thank you for the 5-star review, Keith. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 11, 2026
Great Company!! I am very pleased with this company. I plan on being with Endurance for years to come. Thank God for a company like this. Best decision ever. Christian was an excellent salesman.
Thank you for the 5-star review, Jordan. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 11, 2026
I wanna keep my truck for a few more years and got an extended warranty on it. I signed up with Endurance two and a half weeks and they don’t have me starting until April 12th. It was easy to sign up. It was all self-explanatory when the rep walked me through and covered everything. He pretty much walked me through it step by step. However, I want to pay a year at a time, but I don't know where to send a check to.
We're glad to hear you had a positive experience with Endurance, George! Your feedback means a lot to us, and we're here whenever you need support. For any questions about payment, please feel free to contact us directly via feedback@endurancedirect.com and we would be happy to help. -Endurance
Reviewed March 10, 2026
I had Endurance before and they took care of my problem quickly. It was the computer board or the screen inside. They had my vehicle for three days, and it cost me 100 bucks. I went with them again and my signup experience was great. The lady took care of me. Then, even after it was all over with, they told me that I qualify for another vehicle if I wanted to put another one on there. I told her, "I might just get back with you on it." You also can't beat that price. My experience was short, sweet, and to the point, and they didn't beat around the bush and try to sell you a bunch of BS. My buddies have got it as well, and they've never had any problem. My buddy's wife's transmission went out, and they also took care of it.
Hi, Tommy. We're so happy to hear that you love your coverage plan with Endurance! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance
Reviewed March 10, 2026
I bought an Infiniti, and it just hit 200,000 miles. I don't want to get stuck with any repairs if anything happens. I want to make sure I was covered. I did my research on it before I bought it, and I said I needed a car warranty. I went with Endurance and it went great. The rep understood what I was saying. He did well. The price is good, too.
Thank you for the 5-star review, Dwayne. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance

Reviewed March 9, 2026
I have had different warranty companies, last one Endurance I purchased a contract with them, I paid $205 dollars a month for over a year, then when I needed repairs they refused to pay for repairs. I am 81 years old, a widow. I live on social security. When I cancelled my policy they only returned $959.29 now I would like to know what they did with the other $1,700 dollars I paid. Save your money and then when you need money for repairs you Will have it.
We're sorry to hear you've had a negative experience, Alleen. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team

Reviewed March 9, 2026
DO NOT GET any extended warranty from anyone!! Its a JOKE. I have the Secure Plus plan. I need a new transmission, They are not wanting to pay for the repair for it. The commercials and all are misleading and say they just pay a deductible and it's all one!! Yea Right!
We're sorry to hear you've had a negative experience, Nick. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team

Reviewed March 9, 2026
What I don't like about Endurance is you have to wait 30 days I'm fine with that but you have to drive a car for a thousand miles. With me I'm retired. I drive back and forth to the store. So far I had in Thorn for 3 months and I've only drove 78 miles. To me is not worth it. They don't tell you that. They tell you about the 30 days but they don't tell you about the thousand Miles. Carshield those are 500 miles. I better have 500 and 1,000.
Hi, Jack. Your feedback is highly appreciated. Thank you for the review! - Endurance
Reviewed March 9, 2026
I can't say enough to let you know how honest and direct this service is. They do what they promise, no hassle and worth every dime. I am so grateful for their service that, unfortunately I had to use twice on my 2019 Volvo. They paid for the repair at the dealer exactly as they promised. I highly recommend their service. They have earned my loyalty.
Thank you for sharing your positive experience, Terrance! We're thrilled to hear that our coverage has been beneficial for you. Your recommendation means a lot to us, and look forward to continuing to provide you with excellent service and support for your vehicle needs. - Endurance
Reviewed March 9, 2026
Kim was awesome, she helped me with the cancellation of my contract, due to buying a new car. She was very nice and informative. I appreciate Kim, wish more people like her. Thank You Kim for your assistance.
Thank you for your 5-star review, Gloria! We will share this with Kim to let them know to keep up the amazing work. - Endurance

Reviewed March 9, 2026
Do not get an Endurance warranty! I had a transmission replaced through endurance. The shop who did the work wanted to get their own Transmission. Endurance rejected this idea and found a cheaper transmission to be put into my vehicle. The new transmission was through a company called Teal. Three months after the Shop installed the transmission there were small problems due to endurance not paying for new torque converter bolts. This was ironic because endurance found a remanufactured transmission for my vehicle that had internal issues. The transmission failed seven months later in North Carolina. I have been stuck in North Carolina for two weeks because endurance refuses to approve the claim because they now say that my issue is with Teal, the transmission company that endurance chose to buy the transmission from.
Endurance refuses to give me any information to the company that they purchased the transmission from, but are insisting that this company is the person or people I should speak with to get a rental car. Ironically endurance is forcing the shop that my car is currently in to attempt to get a warranty covered from a company that I have no knowledge of. Long story short, I am trapped in North Carolina, and if I don’t pay for a rental car out-of-pocket, I will remain trapped. All because of endurance hidden policies that once they purchase a part from a vendor and it has a warranty, endurance is no longer on the hook for that particular fix. I am now 16 days into back-and-forth with endurance with no end in sight. For this reason, I say no one should purchase an endurance warranty policy.
Reviewed March 9, 2026
The worst company I have ever worked with. I purchased Endurance car warranty for my 2017 Chevy Silverado. I asked if I could change my oil & filter myself and the representative said absolutely as long as you have receipts for the oil filter & mileage. She said before any claims you need to get 1,000 miles and 30 days. One day coming home my truck started running rough wouldn’t go over 25mph. When it was safe I pulled over to the side the road and shut it down. I called a wrecker and had it towed to my residence. The next day I called Endurance told them I had a problem with my truck. They sent a wrecker and towed it to the repair shop. The same day the repair shop advised me it needed a complete tune-up and oil change. So I told them to go ahead with it.
Two hours later they called me and said they did the oil change and tuneup but it was still running rough that it was internal and the couldn’t go any further I would need to have it towed to another facility. So I called endurance and they advised that they only pay for tows that are three days apart. So I called another tow company and paid for it out my pocket. The second company called and said it was internal #4 cylinder had a collapsed lifter or a term lifter, and that the camshaft could possibly be damaged also. He called endurance and they told him to DONT DO ANYTHING ELSE UNTIL THEY GET BACK WITH HIM. So I called endurance and asked what was the reason you told them to stop working on it. The representative advised me it was denied because the oil changes and mileage didn’t correspond with Carfax. I told them it would not because I don’t notify carfax every time I change it.
I sent them the receipts for the oil and filters and she said let her check on it and the repair shop would get back with me. Needless to say the shop hasn’t heard anything from endurance. So my wife called customer service and the representative told her it was under review. Three days goes by and still nothing from endurance. So my wife called back this time they tell her it was denied. So after back and forth for Five weeks I called an attorney who advised me to call them back and cancel your policy and ask for a full refund and please put something in writing. We called back advised that we wanted to cancel the policy and want a full refund after 35 minutes and they trying to make me believe that I should keep it I said for what so you can tell me it’s denied again. NO THANKS. All our calls were recorded. Please think hard and do your research before making a decision with endurance.

Reviewed March 9, 2026
Horrible. Don't waste your money. I had them for five months and something was wrong with a cylinder and the denied me on my y claim because I didn't have receipts for my oil and filter. I had the mechanic stating all 3 last oil changes. I wasn't aware of this because I had no contract to refer to. They never sent it either.
We're sorry to hear you've had a negative experience, Trish. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team

Reviewed March 7, 2026
The Account manager, Shierra was very helpful and explained everything in my contract. She was very professional. It was a good experience. For my first experience with Endurance. It was very pleasant. I must admit.
Thank you for the 5-star review, Terrell. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 7, 2026
I bought a used truck and I thought I better have an extended warranty as much as it cost to get work done on them nowadays. I looked around and checked some of the ads. I decided to try Endurance and signing up with them was really easy. I just called them and it didn't take long, I was all set up. I told family and friends that I've had good service out of them. So far, I’ve only had to use the warranty one time, and they took care of the problem. I also never had any problems with the people not getting paid. So, they did what they said they would do.
Hi, Dan. Thank you for recommending us to your friends and family! We're so happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help! - Endurance

Reviewed March 6, 2026
Endurance is the worst warranty company I have ever had on my vehicle. They pick and choose what is covered under warranty and find loopholes in vehicle repairs to not have the responsibility in covering the cost. An example is having a repair done through the dealership that they work with and had work done on the engine and was covered by them. After the work was completed, it was not installed properly from the company, they had the work done by and instead of covering the cost of the same exact repair, they told me because it was not an internal failure, they will not cover the cost. That's after the fact they charged me still 200$ for the repair to be covered. Absolute scam of a company and should be reported to every outlet of how they do business. Now I am out of 4000$ for a repair that should have been covered by this scam of a company. This is just one job of many they have not covered on my vehicle.
I bought my vehicle in September of 2025 and have only driven it for about a month since purchased and still having it repaired. On top of that, Endurance now is sending out an inspector to look at a small repair job with the same vehicle and now I have to wait 2 days for some Joe ** to come look at the repair to deem it worthy for covered costs that total 400$. I cannot make this up and now I am out of my vehicle again for 2 more days on top of the past two weeks it has been in the shop and why did they not show up when it mattered when I had the 4000$ dollar job being done. Absolutely incompetent and will continue to leave reviews wherever I can and news outlets about this scam they have been running for years. Readers beware of this company and how they do business. I refer you to whoever may be reading this to the AutoSavvy in Woods Cross Utah to see more reviews about this company from different individuals.
Reviewed March 6, 2026
I've only used Endurance one time, and that was to get my truck towed from the house to repair shop, but that was an outstanding service. I had a great tow driver.
We're thrilled to hear you had a great experience with our team, George! If you have any questions in the future, don't hesitate to reach out. - Endurance

Reviewed March 6, 2026
I'm a new customer, and I was very happy with the process of coverage that I got set up with Endurance. The representative explained every process of both of my family vehicles. I like the process when calling in to customer service that they will go out there way in getting you the service you need in a timely manner.
Hi, Barry. We’re so grateful to have you as a part of the Endurance family and for your trust in us. We look forward to continuing to provide you with excellent service in the future! - Endurance
Reviewed March 6, 2026
Endurance is the second company I used to cover my SUV, but I have not used the service. Obviously, I cannot speak on that. However, their customer the customer service has been great. This makes me feel confident if I ever need the service it will be no problem.
Thank you for your review and for taking the time to share your feedback with us, Jason. Our top priority is quality customer service, and we are ecstatic that we met that mark! - Endurance
Reviewed March 6, 2026
So far, I am happy. My car is older and I want to keep it. I love it. I am sure something will go out. I hope it is an easy and painful thing. So far it has been a pleasure. I hope it is an easy process when and if I have to use them.
We're glad to hear you had a positive experience with Endurance, Heather! Your feedback means a lot to us, and we're here whenever you need support. -Endurance

Reviewed March 6, 2026
Worst company ever, run very fast, they will tell you that "pre existing" conditions prevent us from warranty your vehicle and paying for repair. Then after you cancel they will call, mail, email you to death, even after you tell them not to call, email or mail you. Worst part is that your mechanic has to agree to deal with them, they will argue with your mechanic, tell them what they "insurance" is willing to do, your mechanic will spend hours on phone with them....know any mechanic willing to do that?
We're sorry to hear you've had a negative experience, Klos. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 6, 2026
The mechanics did a great job on my car. Can’t thank Endurance enough. Keep doing what you’re doing. Making customers like myself happy. Keep up the good work. I appreciate everything Endurance has done.
We're blown away by your positive words, Karen. We appreciate the time you took to write such a kind review. Thank you! - Endurance
Reviewed March 6, 2026
Somebody called from Endurance and asked if we have an insurance. I had just bought a Ford Explorer, and I told her I wanted a warranty in case something happens to the motor or transmission. It sounded so good, and we signed up. The process wasn't difficult at all. Their rep was good. He knew how to sell the warranty. He answered everything we asked. He said he’s gonna send the papers. We got the email stuff for that, but we did not get the paper yet. The price is kind of high, but everything is high, too. Customer service is good. Everybody was really nice.
Thank you for the 5-star review, James. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you are still waiting to receive a copy of your contract, please contact us directly via feedback@endurancedirect.com and we would be happy to ensure it is sent to you right away. -Endurance
Reviewed March 6, 2026
I was impressed that the Endurance representatives knew what they were talking about. The sign-up process was good and my experience was very positive.
Thank you for the 5-star review, Barry. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 6, 2026
I liked Endurance's price. I signed up with them, and the process was easy. Everything went pretty smoothly, and my paperwork came today.
Thank you for the 5-star review, Eugene. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 5, 2026
Spoke with Izzy about my policy, was about to cancel, but he worked with me on a better one that would work better for me. I'm hopeful that it will work out. Izzy will talk with you and not push you into a quick judgement.
Hi, Clint. We're happy to hear that our team provided you with excellent service. - Endurance
Reviewed March 5, 2026
We experienced significant challenges with Endurance regarding coverage for both our transmission and engine. Despite providing complete maintenance records and demonstrating diligent care of our vehicle, our claims were not resolved to our satisfaction. Our service center expressed surprise at how the situation was handled. Based on our experience, we would advise others to carefully review coverage terms, as the company appears to interpret policies very strictly and may not address claims in the way some customers expect. Less than forthcoming.
We appreciate your feedback, Reema, and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more so we may see what we can do to make things right. When time allows, please email us at feedback@endurancedirect.com. Thank you!

Reviewed March 5, 2026
I have had the basic package of Endurance Insurance on my 2013 Taurus since March 2025. First of all, I bought this car new. It has extremely easy miles on it. I carried extended warranties on it up to 100,000 miles. I have kept up with all wear items. I bought Endurance to keep my insurance coverage up. Recently, my backup camera failed. We have tried the reset button but couldn't get it to respond. My husband took it to our local Ford dealership, where I bought my car. They diagnosed that I needed a new camera. The purpose of the camera is for a safety feature on all cars! I've paid $129.00 a month for the basic package for a year. The camera (without installation cost) is $600.
The technician called Endurance and Endurance refused to pay for my camera. Then I called Endurance. They said I needed to pay more each month to have technology features covered. I feel really stupid that I trusted this INSURANCE COMPANY to take my money and cover the safety features in my car. The money I gave them could be sitting in my savings account and I would have enough to buy my camera. If this company truly cared about keeping drivers safe they would cover the most important components. **All packages, no matter how basic, should cover safety features. Don't be stupid like me! Save your money, keep it safe in an account that actually benefits you. Endurance looks out for #1 and all the $$$$ they can rake in. Just another greedy INSURANCE COMPANY!
We're sorry to hear you've had a negative experience, Beverly. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 5, 2026
I was a member of Endurance. My ac went out, they refused my claim because they made up their minds it was an existing problem. NOT TRUE. Then I had an other problem they also refused. So I total I paid a lot of money and so far nothing in return. Endurance is a joke.
Antonia
We're sorry to hear you've had a negative experience, Antonia. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 5, 2026
I have a 2015 Jeep Cherokee, and the guy that was doing work on my vehicle took it to Endurance. The process was easy.
Hi, Arthur. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy.
- Endurance
Reviewed March 5, 2026
I was with Endurance 5 months. My SUV was giving me problem. I called Endurance and told them. They told me to take it to ASE and I did. They told me it was my transmission. I called him and told them. They gave me several transmission shop to go to and I did. It was week and a half to fix my suv. Thanks Endurance.
Patricia, we're glad to hear you've had a positive experience with Endurance and that our coverage has been beneficial for your vehicle. We appreciate your kind words and are here to support you with any future needs.
-Endurance
Reviewed March 5, 2026
I had Endurance for five years before this on my car when I first purchased it, and I renewed it last year. I was satisfied with how they handled things. The signup experience was very good and the representative who helped me, Laura, was very nice and thorough when assisting with the renewal. My truck has been at the mechanic's for about three weeks. A snowstorm slowed things down, so I understood the delay. I was hoping they could be just a little faster but everything was good. Sometimes Endurance prefers to speak directly with the mechanic rather than me, but that’s okay. The phone wait can be long but I still get through. The price is fair and Endurance was excellent. They followed through and I’m happy with the program.
Isabelle, thank you for your loyalty over the past 5 years! We're glad to hear you've had a positive experience with Endurance and that our coverage has been beneficial for your vehicles. We appreciate your recommendation and are here to support you with any future needs.
-Endurance
Reviewed March 5, 2026
I had a flat tire a couple of weeks ago and I called Endurance for roadside service. They did an excellent job. The rep came out, changed my tire, and left. I didn't even get a bill.
We're glad to hear you had a positive experience with Endurance, Robert! Your feedback means a lot to us, and we're here whenever you need support. -Endurance
Reviewed March 5, 2026
I did all my reviews, and it took me one month to come up with Endurance. It was very easy to sign up with them. The guy that I dealt with was very knowledgeable. He didn’t rush or pressure me. So, that was what felt good about it. He was able to answer any questions I had at that moment. From what he explained to me, I have a good package. So, everything is good. It’s a good price.
Thank you for the 5-star review, Crystal. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 5, 2026
I have a 2019 vehicle and the warranty expired on it. So I needed to have something so that if something does go wrong, I won't be paying for the repair out of pocket. I had a bad experience with CarShield because I was with them for five years and when it came to needing them to cover my car, they said they couldn't do it. What happened was, when I had gotten my oil change at Walmart, they had spilled oil on the transmission and CarShield would not cover the service to make it right. And I'd never heard of that before. But I was an avid customer and I was paying them $99 every month. So, I dropped them.
I see the Endurance commercial all the time on TV with the race car driver and that made me call them. The rep who helped with my signing up was good and very professional. She took her time and she explained everything. But I was told that if I get the Endurance, I could have my son sign up and I didn't know how that worked. It seems that I'd be paying for my son's car, so I told the rep that I would not do that. My children are adults and I'm sure they take care of that stuff themselves. Other than that, I haven't got my contract yet but I have the electronic one. I haven't really looked into it yet, but so far, it sounds like everything would be covered and that would be great. I wish the price was a little cheaper, but it was fine. When I got off their office, it gave me peace of mind.
Thank you for the 5-star review, Vanessa. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you are still waiting to receive a physical copy of your contract, please reach out to us directly via feedback@endurancedirect.com and we would be happy to help!
- Endurance

Reviewed March 4, 2026
It's no wonder there's a class action lawsuit against this place. They denied our claim after we gave them the proper paperwork clearly stating we have brought in our car for routine maintenance. It is the Carfax (which apparently they only take paper documents?). It's 2026. Get with the times and accept digital documents. Now we are stuck paying almost $4k out of pocket for repairs that are covered under the warranty. So, they "Save money" by denying us repairs that are covered? What's the point of having a warranty and not being able to use it?
We have had the car almost 3 years and we are at the point that we want to give the car back to the dealership. They can figure it out. I already asked the law firm for more information about the class action lawsuit as well and will be emailing it directly to Endurance as well since we got screwed over. I don't think this particular dealership should have a contract with them anymore either. Feel free to contact me for more information and seeing if we can get this denial reversed. On top of this, they refused to tell me why we got denied. Never buying a car with a warranty from Endurance direct ever again.

Reviewed March 4, 2026
This company is a joke. We had an engine go out and they will not pay for it. It took the 3 months to send an adjuster out and had the shop tear the engine out and do a bunch of their stuff costing us shop time and then denied us. They said a fuel sensor went out and that is what made the engine go out. And that is not covered. Why do you have this insurance. And know that they denied us. They won’t pay for all the shop work that they wanted done. Never use this company again!!!!!
We're sorry to hear you've had a negative experience, Diann. We take all feedback seriously and strive to improve. If you'd like to discuss this further, please reach out to us directly at feedback@endurancedirect.com so we can resolve any concerns you may have.
Thank you,The Endurance Team
Reviewed March 4, 2026
This rating stand as long as you fix the last number on my mileage. It was a 6 not 5. Otherwise so far so good. We have not had to use this warranty for for any thing yet.
Thank you for the 5-star review, Charlotte. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. Please contact us directly via feedback@endurancedirect.com for any questions or concerns about mileage. We are here to help! - Endurance
Reviewed March 4, 2026
This rating stands as long as you fix the last number on my mileage, it was a 6, not 5; otherwise, so far so good, we have not had to use this warranty for anything yet.
Thank you for the 5-star review, Charlotte. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. Please contact us directly via feedback@endurancedirect.com for any questions or concerns about mileage. We are here to help! - Endurance
Reviewed March 4, 2026
I'm glad I signed up with Endurance for my daughter's 2019 Volkswagen Beetle. It's been our collector car in our family. It's a convertible beetle, and it means a lot to us, so we want to keep it for several more years. Went ahead and bought the extended warranty because Volkswagens, like any car, are known to have electrical issues. If the policy is everything Endurance claims to be, then I look forward to doing business with them in the future. Their pricing is fair as well.
Thank you for the 5-star review, Anthony. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance
Reviewed March 4, 2026
I got more from Endurance on my computer than I did from any other company. It was very easy and simple to deal with them. Also, it's affordable for me.
Hi, Linda. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - Endurance
Reviewed March 4, 2026
My fiancé told me about Endurance Warranty, and he told me to look into it. He heard of it from someone else. Setting up the policy was easy. The young lady gave me all the information and told me what the price would be as well as when the policy would start. She said I was getting a discount because President's Day came by. She was really good. However, she said that the multi-car option would be a bit cheaper, and it wasn't. I was able to acquire a warranty for both our cars and with us having two vehicles, I thought it would be a different price.
Personally, when we first thought to do it, we thought we could do both cars together on the plan and have one payment instead two. I wanted them to be together. That was the only thing that we did not like about it. Everything else was good. We have two different programs. I don't know if it's because I have an Infiniti and my fiancé has the family van. Other than that, the rep explained a lot of good stuff.
Endurance sent me an email attachment of the contract and I read a bit today then a little tomorrow. When I went on there this morning, I read something that welcomed me to Line 5 where I'm paying monthly. It mentioned that I had an unsigned installment contract PDF. I read all of that, but I'm trying to figure out why it is an unsigned installment contract. I went on down and there was nothing on it, just a signature. All in all, I'd still recommend Endurance to a friend.
Hi, Marilyn. Thank you for recommending us to your friends and family! We’re glad your sign-up experience with us went smoothly. If you ever have any questions or concerns, please don't hesitate to reach out. We are here to help! - Endurance
Reviewed March 4, 2026
I talked to a co-worker who said he had a good experience with Endurance Warranty, and with my vehicle getting older, I wanted to give a little added insurance to it. My co-worker told me all the features and we have a very good relationship that what he said made sense to me. I called Endurance up and they gave me all the information. It was very educational and answered all my questions, and they left it up to me to make a decision. The process was very easy and I decided to go with it. It's first time I ever had a warranty and the price was reasonable. I've been with them about five months now and I'm hoping that I won't have to use the warranty, but it's good to have that option if I do need it.
Thank you for the 5-star review, Azoatus. We're glad the sign-up process went smoothly and that our team was able to provide you with excellent service. If you ever need anything, we’re here to help! - Endurance
Reviewed March 4, 2026
I kept seeing Endurance on TV every day, all day long. I said, "I'll try them, see how they are, how they do." I did and they're okay. Their warranty is cheaper than the other company. In case something tears up, Endurance said I have to wait for 30 days.
Thank you for the 5-star review, Judy. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, we’re here to help! - Endurance


