
CARCHEX Reviews
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About CARCHEX
Founded in 1999, CARCHEX sells extended auto warranties and related vehicle protection products. It partners with third-party providers rather than offering its own plans. These vehicle service contracts cover repairs due to mechanical failures or malfunctions, but not collisions. Coverage is available in all 50 states, and CARCHEX accepts vehicles with up to 250,000 miles. Plans also come with additional benefits like roadside assistance and towing.
Visit www.carchex.com- Available nationwide
- Plans are transferable
- Accepts high-mileage vehicles
- Helpful sales reps
- May be hard to cancel
- Some contracts aren't renewable
CARCHEX Reviews
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Reviewed Nov. 4, 2015
I wanted peace of mind so I purchased an extended coverage for my car. The protection specialist from CARCHEX was professional.
Reviewed Nov. 4, 2015
I'm fine with my experience with CARCHEX. But, they need to send me an all new packet because they sent out one with the wrong name. My name is not Gorria. It's Corrina. It's C-O-R-R-I-N-A, not G-O-R-R-I-A. I have called twice about this and emailed, and it's still not fixed. I can't get them to put the right name on the paperwork.
Having a protection plan is very valuable. I drive a lot and the warranty was out on it. I rack up over 100,000 miles on my vehicle and I could use an extended warranty just in case. Their specialists have thoroughly assisted me. The first person I spoke with was perfectly fine. The second person was fine too except he's the one that didn't get my name right, even though I told him repeatedly how to spell it. Also, the purchasing experience was fine. However, I'm still in the 30-day probational period and I can't nor have I needed to make a claim.
Reviewed Nov. 4, 2015
I had an excellent experience with Carchex. I bought another car after my last vehicle was totaled and wanted to make sure I had a warranty on it as I don't want to be stuck with any big car repair bills. I looked on the computer and around ConsumerAffairs where Carchex was listed as number one. I also asked the gas station I always go to and he said, "Well, if it's a wear and tear, then it's definitely good".
The protection specialist, Dan, was very courteous, friendly, and knowledgeable and he gave me his call back number. He said that it was a wear and tear policy and I felt very confident after speaking with him, so I went ahead with the purchase. I just finished calling him because I just got the booklet they sent me. I didn't read every single page, just a peek of the pages, and I don't see anywhere where it says it's a wear and tear. But he's probably off today because of the holiday.
Reviewed Nov. 3, 2015
The auto warranty from the car place had ran out so looked into getting another. CARCHEX's extended auto warranty sounded good and they were really nice. I would have done it but my husband had already paid for another auto warranty. I had called two people (one of which is CARCHEX) and mailed some money to both, and now I'm trying to cancel CARCHEX. My husband had been calling them all but nobody answered or returned his call. But I will recommend them to someone else.
Reviewed Nov. 3, 2015
My current car is a 2006 Honda Odyssey. So I had 84,000 miles. It's got more mileage, it runs great, still in good shape, it's paid for. We enjoy riding it so we wanted to make sure that we're covered for anything that may be coming up to extend the life and minimize the downside if something does come up. The protection specialist didn't apply a lot of pressure the typical sales tactics. I contacted another group to try and get insurance and that did not work out very well. They throw themselves out of a client just by their tactics. They're trying to drive me to make me feel so appreciative to buy their product. But with CARCHEX, they weren't like that. They're willing to give me a quote, send me an email, let me think about it overnight, talk to my wife, get back in-touch with them. It was a very pleasant experience.
Reviewed Nov. 3, 2015
Great Customer Service from Carlesha **.
Reviewed Nov. 3, 2015
The specialist that I talked to did a very good job in making me understand what was going on and I had a great experience with him. It is very valuable to have a car insurance and I would recommend Carchex.
Reviewed Nov. 3, 2015
On a scale from one to ten, I'd give it a ten. My overall purchasing experience with Carchex was good. Everything's fine, great customer service from the representative. And then she told me about the Carchex and I was notified me on everything. I'd recommend them to a friend. I know a couple of people, they were asking about Carchex also.
Reviewed Nov. 3, 2015
I have 161,000 miles on my Toyota and I figured things are going to start breaking down if it hadn't already, so I got some extra insurance. Purchasing my vehicle protection plan from CARCHEX was pretty easy. The specialist explained everything thoroughly: she explained what I needed to do in case I have problems and she taught me what my deductible was. Having a vehicle protection plan is very important to me because I travel a lot. I travel from North Carolina up to Maryland quite a bit because my family's up there. It's nice to have it in case I ever break down, I can always take it somewhere and I can always depend that my car is warranted to be fixed. I'd recommend them.
Reviewed Nov. 3, 2015
I typically keep my cars for a long time and I like to maintain them. I've had extended warranties from different cars for years. When I made an online inquiry, CARCHEX representatives responded very quickly. I asked if they could match another quote and it took a few days but I was happy that they did, and they had a couple of features that were better than the other one.
Reviewed Nov. 3, 2015
My experience so far has been seamless, the customer service dept. has been more than helpful. Everything was thoroughly explained, and if I had questions, they were answered to my satisfaction. Looking forward to a long and pleasurable relationship!
Reviewed Nov. 3, 2015
Having a vehicle protection plan is valuable because you never know when something is going to happen, and it's good to know that you have coverage. When my warranty ran out, I purchased a vehicle protection plan from Carchex. The protection specialist was nice, polite and helpful. He explained about the different plans, gave me the information I needed in reference to the extended warranty and the coverage that I would receive. I haven't gotten the plan yet, but they sent me an email. I'm just waiting to look at the plan in detail, then I can make an honest assessment about it.
Reviewed Nov. 2, 2015
The factory warranty on our vehicle ran out at 100,000 miles. We got extended coverage from CARCHEX because they have some good reviews. Everything was very straightforward when we purchased the warranty from CARCHEX. They did a wonderful job and explained everything, and we were thoroughly assisted by the protection specialist. They're so efficient at CARCHEX.
Reviewed Nov. 2, 2015
So far, the experience with the agent was informative.
Reviewed Nov. 2, 2015
I needed extended warranty for 2012 RAV4. I was offered a warranty that would cover all major expenses with a low deductible. The cost was very reasonable.
Reviewed Nov. 2, 2015
Carchex has been excellent. Signing up was easy, I had no problem. I just made a simple phone call and they took care of me. My used vehicle was starting to have problems and they had the service so I wanted to use it. Unfortunately, I was in a car accident that totaled the vehicle so I can’t use the coverage anymore. A protection plan is 100% valuable, so next vehicle I get, I’ll be doing the same thing.
Reviewed Nov. 2, 2015
Having a vehicle protection plan is definitely valuable because things can go wrong. I bought a used Honda and it's a good idea to get a warranty with it. I went to AAA, I asked them about extended warranties and they got me in touch with Carchex. The terms were pretty good. The representative was very easy to deal with and was good at following up. He followed up with me for three months and then I finally decided to do it. Purchasing my vehicle protection plan was definitely easy, and I was thoroughly assisted.
Reviewed Nov. 2, 2015
I got an extended coverage from CARCHEX for my vehicle because I figured that if something happened to it, I couldn’t afford a new one or if it was expensive, I would have that for backup. It's highly valuable to have a protection plan. I don’t know that much about it, but everything seemed good. The specialist thoroughly assisted me that’s why I took it out because I believed in him and how he approached and explained it to me. I’m very satisfied.
Reviewed Nov. 2, 2015
My other policy lapsed. The cost of everything to get fixed every time something breaks is in couple hundred dollars nowadays why we needed an extended coverage. I saw an ad, asked my wife and thought about it. That's when we talked to David from CARCHEX and signed everything up. He's a good salesman. He was real helpful, courteous, and did a good job. Everything he did was professional.
Reviewed Nov. 2, 2015
I have great experience with Carchex. All the mechanics is pricey at times, I would rather pay for it with a monthly fee. If something bad happens, it’s better that way. I used Carchex in the past for another vehicle before I got the policy I have now. I had major problems and they solved these problems for me. The vehicle protection specialists are very good. I like Carchex and I recommended them to my friends.
Reviewed Nov. 2, 2015
I got a job doing hotshot driving and I put a lot of miles on my truck so I needed to make sure I had the ability to cover my truck in case something happened to it. The gentleman who sold me the vehicle protection plan was really good.
Reviewed Nov. 1, 2015
My extended warranty was expired and the cost of fixing my car, the Audi, is more than what I want to take on without some kind of coverage. Friends of mine have used CARCHEX and had good experience with them. As well, they allow you to pay off the cost of the policy rather than in one upfront sum. I found the specialist to be pretty good, friendly, informative and he wasn't pushy. It was a decent enough experience that I actually went with CARCHEX. Car insurance will help with the cost of repairing this certain vehicle because I've never had a vehicle that costs this much to fix and I don't want to own a particular car without car insurance. So far to this point, they've been pretty good and I would recommend them. They're very helpful.
Reviewed Nov. 1, 2015
I'm happy with CARCHEX and I had a good experience speaking with their rep who answered my questions during the purchase.
Reviewed Nov. 1, 2015
I decided to get an extended coverage for my vehicle because it’s convenient and cost-effective. Their protection specialist thoroughly assisted me and he was very informative. As far as my current experiences, I'd recommend CARCHEX.
Reviewed Nov. 1, 2015
I purchased from CARCHEX and it's been good. The dealer was nice and helped me decide in acquiring extended coverage for my vehicle. I also had great interactions with their protection specialist. I thank them so much for the experience.
Reviewed Nov. 1, 2015
I got CARCHEX when I first bought a car from a Nissan dealer who gave it to me for 3 months. Then, I got them to help me with variance for my car. CARCHEX was able to pay the majority of it. The mechanic will call to verify if a claim is covered and fix the car right away. It's been really easy. I only pay $100 monthly which is worth it because you never know if something will go wrong with your car. I'm really satisfied with CARCHEX and now that I got another car, I got them again. It has been a great experience that I've referred CARCHEX to people, even to my ex-husband who sells cars. Now the question is, why doesn't CARCHEX have a referral plan? If I refer 20 people, they can give me a prize. That way, they can get more clients.
Reviewed Nov. 1, 2015
We recently purchased a 2006 vehicle and need extended warranty on that. That is the first used car that we purchased in about fourteen years but it's just a secondary vehicle. We're actually thinking if we're gonna keep or cancel the insurance. Carchex helped me through the process and it was fairly easy to sign up and all of it. Except one thing that we missed, maybe I misunderstood where explanation of the initial start of coverage. Car Insurance is valuable because I can't afford to have a vehicle that's gonna be used very seldom and have a problem after. Ace was a very pleasant sales person who actually work so that our application will be processed very quickly and painless and I like that they gave me thirty days to make that decision.
Reviewed Nov. 1, 2015
We had a very good experience signing up with CARCHEX. At first we went with another business and we probably would've made the wrong decision, but the sales girl that we talked to from CARCHEX was tremendous and persistent and that's why we went with them in the end.
Reviewed Oct. 31, 2015
Purchasing a plan from CARCHEX was great. The representative was good and he thoroughly assisted me and still does. I'd recommend CARCHEX to others.
Reviewed Oct. 31, 2015
It was easy to sign up. They called and walked me through the plans they offer. The representative was friendly. The main thing is I'm covered before something were to happen. I would definitely recommend Carchex.
Reviewed Oct. 31, 2015
Having a protection plan is very valuable. Carchex cover the things that I needed covered more so than others. Purchasing it was a little easy-going. I also enjoyed it. Stephanie, the protection specialist, assisted me 100% and explained everything that I ask. I had questions and she answered them professionally and thoroughly. My experience was great.
Reviewed Oct. 31, 2015
My car is six years old now and maintenance on it is high that's why I looked for an extended warranty and chose CARCHEX because their rating is very high. It was also recommended by BMW Blog. Signing up was very easy. The process took less than 8 hours. I called, they gave me a quote and emailed me right away. I got back with them later that day and got what they promised as far as the mileage on my car. Their specialist was very friendly, knowledgeable, customer-oriented, and more than accommodating. I didn't know what the procedure was going to be and didn't have all my stuff with me, but he was patient and gave me time to get my credit card. I'd recommend them to a friend.
Reviewed Oct. 31, 2015
I had a warranty before and I just wanted to continue with another warranty. I looked into Carchex and they seemed like they had a pretty good reputation. After doing some research I figured they seemed to be a decent company to deal with. The protection specialist was very knowledgeable, very easy to talk to, very nice person to deal with. She explained the benefits pretty well. She could answer any questions I had.
I got the paperwork in the mail very promptly and it was within the range that they said it would be there. The package was put together very nicely, seemed to be pretty informative. There's not a lot of extra jargon in there that nobody seems to understand. Everything seems to be very easy to deal with in the company, so far. Carchex has an easy plan to comprehend with fair rates.
Reviewed Oct. 31, 2015
Our car has been in the shop for 3 weeks and we were hoping someone will help us pay so we decided to look into getting extended coverage. Getting a plan from Carchex was pretty easy and their specialists were very helpful. Overall, we would give Carchex 100%.
Reviewed Oct. 31, 2015
My coverage ran out. I let it go for a while and I thought, I better get another policy. Carchex is the first one I checked and it sounded okay to me, so I thought, "Give it a whirl." Purchasing it went fine - everything happened in a few minutes. The man was very courteous and helpful. Thank you Carchex.
Reviewed Oct. 30, 2015
Signing up with Carchex was great. I already got the package in the mail and everything looks good. I did have a job loss but that's going to be taken care of. I am on the month to month for the 60 month, 100,000-mile warranty. Everything's going great.
Reviewed Oct. 30, 2015
The person that I started the contract with was very helpful in explaining how everything worked and the cost of it. I haven't made any claims yet but so far I've had a pretty good experience with them.
Reviewed Oct. 30, 2015
If my vehicle has some problems, I wouldn't need no added money to pay and get it fixed if it quits so I got CARCHEX. Signing up was all right and pretty easy. Specialists were courteous and answered questions that I have asked. It's valuable having a vehicle protection plan because I have to have a vehicle running every day. What stands out in my experience is their services and the way they talk to me. I'd recommend them.
Reviewed Oct. 30, 2015
I had a great experience purchasing CARCHEX. I decided to look into acquiring extended coverage for my vehicle because of the sales technician. The young man was very helpful to me. He did a good job of selling the service to me. My overall experience with the service has been great. I would most definitely recommend the company to my friends.
Reviewed Oct. 30, 2015
I looked into getting an extended auto coverage because the one I had when I bought my vehicle expired. Since my daughter had the vehicle protection plan from Carchex, I decided to buy from them too. The specialist who assisted me was very professional. Having a vehicle protection plan is important because you don't know when you're going to need a service.
Reviewed Oct. 30, 2015
A Mercedes can give you a big problems when they break down so I looked into getting a warranty. I chose Carchex over the others because what they offered was better. My experience when purchasing vehicle protection from the company was great. Everybody was friendly here and they answered every question that I had. I am extremely satisfied with them.
Reviewed Oct. 30, 2015
I had a new Toyota, it went up to 80,000 miles and the coverage expired so I just called them to make sure I had coverage because with some of that electronic crap, it gets expensive. I did a little research and Carchex had a good rating. The Better Business Bureau rated them pretty well. I'd read a couple of reviews on them, they were pretty good. Purchasing a protection plan from Carchex was fine. I did it online and then they called me back. So I ended up speaking to someone and he walked me through everything they offered and he wasn't pushy. I picked out what I wanted and I put it on this new truck that I've got now. It only has 30,000 on it but he didn't carry this over. I find having a protection plan to be very valuable--you could be a thousand miles away when your car breaks down. You never know what's going to happen.
Reviewed Oct. 29, 2015
I had no problems with Carchex. They're very helpful. I bought the extended coverage for our vehicle because we're coming up to nearly 100,000 miles and I needed it. For me, it's very valuable to have a vehicle protection plan.
Reviewed Oct. 29, 2015
I just bought my truck and I need an extra warranty. It so happened that Carchex sent me an email so I called to find out what they have to offer. The Carchex specialist was very plain, he made everything plain so I could understand what it is that they offer. First he wanted to know what I was looking for and then he told me what they have. He was pretty good. I feel they thoroughly assisted me. He explained to me the protection and what is covered. Having a vehicle protection plan is very important. Especially when you get your car fixed and all the money would come out of your pocket, its very good to have vehicle protection. I would recommend them to a friend
Reviewed Oct. 29, 2015
I found CARCHEX online through a google search. I was contacted by David ** for help with extending the warranty on my 2013 Chrysler 200 Ltd. Mr. ** was very professional, knowledgeable and gave me great guidance and insights on how CARCHEX could meet my needs. After speaking with him, it was not necessary for me to seek assistance from any other company. I was satisfied with the service, price and ease of signing up with CARCHEX. Although I have not had to use my new warranty services, I look forward to the efficiency of the claims process should any issues arise. I highly recommend this company.
Reviewed Oct. 29, 2015
Having a vehicle protection plan is very valuable to me. I liked what I read online about CARCHEX and the person I spoke to did a good presentation so I trusted him. Based on the sales experience, I would recommend them.
Reviewed Oct. 29, 2015
I have an expensive car with 50,000 miles on it. A gentleman from Carchex sold me the product on the phone. I haven't used it for anything yet but I looked over everything and it looks great so far.
Reviewed Oct. 29, 2015
Purchasing the vehicle protection plan has been good so far. I signed it online, received the paperwork and also asked me to sign a form which I didn't because I thought that I already did. It was pretty simple. It's very valuable to purchase a vehicle protection plan especially with the rising cost on my BMW because that's something that is good if it's an emergency. I did different comparisons and the deals as far as the price and the customer service of CARCHEX was better over different providers. But the main reason why I switched was because of the representative. Their protection specialists were courteous and what made a big difference is that they knew what they were talking about as far as pointing out the benefits of going with CARCHEX in comparison to the competitors. Overall, I've had a great experience with CARCHEX.
Reviewed Oct. 29, 2015
My car is wasting almost $100,000 and I wanted to get rid of it. I didn't want to keep it if something comes up but somebody told me about getting an extended warranty instead of getting another car, so I looked into it. I initially wanted to go with another company but when I researched them, I found out they have a pending lawsuit in Philadelphia so I dropped them. I looked up CARCHEX on Google, liked them and called them. The salesperson I talked to was really helpful so I ended up buying the warranty from them.
Reviewed Oct. 29, 2015
I opened a mail saying that my coverage had expired so I called them. They had offered some really good details about how CARCHEX happen to cover everything. That's where they got me and I took an interest in it. I had it before and I said, "Why not keep it going?" I have a brand new 2015 car and I know it's better to be safe than sorry. I worked so hard for the car and I would rather make sure it's covered. It's like my baby so I want the best for it. The specialist I talked to assisted me thoroughly. We talked for almost an hour and he did his job very well. He told me of the benefits for my car and for myself.
The guys from CARCHEX have been very good to me too. Tim helped me with everything. I was busy and I went to him and reported on a tire. I didn't think it was worth it for me to pay $800 and would rather get someone fix it in the junkyard. But they took care of everything. I made a call and everything was dealt with withing 48 hours. Overall, everything was good with CARCHEX. They were very nice, polite, thorough, and efficient.
Reviewed Oct. 29, 2015
I wanted an extended warranty and I had an excellent experience when I went to CARCHEX. So far, I have yet to see how smoothly everything goes if I ever do get them involved but I've got everything in writing.
Reviewed Oct. 28, 2015
Having a vehicle protection plan is very important. If you don't have money and something happens, it costs a lot. I just bought a Camaro and it is a few years old so I wanted to be safe than sorry. And it was cool that CARCHEX sent me something in the mail because I wouldn't have known how to go about it. One of the representatives there explained everything to me, made sure I understood and gave me his number to call if I have a concern. It was a cool and informative call. He also told me some of their perks and would give me a discount if I recommended someone. My experience with CARCHEX was thorough and to the point. It was everything I was looking for.
Reviewed Oct. 28, 2015
Before making the purchase, I first compared CARCHEX with somebody else and they ended up to be rated higher, so I called them back. Their sales representative had a lot to do with me calling them back. When I called back, I asked for him specifically and he made me understand everything about the policy. He was very helpful and polite. Also, I love that CARCHEX covers mostly everything on the car, which is for the best because who knows what's going to happen. I've even referred them to CarMax, the place where I bought my car.
Reviewed Oct. 28, 2015
I bought two cars for my kids and went online to look for an extended coverage. I found that CARCHEX was one of the top recommended vehicle protection plans so I purchased two policies from them. The protection specialist who I talked to was impressive. She was very professional and nice. She did a good job and I was satisfied with CARCHEX, so I'd recommend them.
Reviewed Oct. 28, 2015
I had just purchased a car in July and I had got her nose bent. That's why I acquired an extended coverage for it. I had no problem with Carchex when I purchased the vehicle protection plan. The salesperson was very knowledgeable. He knew everything about the company and he was very pleasant and nice to me. I appreciate his service.
Reviewed Oct. 28, 2015
I decided to acquire an extended coverage for my car from CARCHEX to make sure everything is good when it needs to be checked or updated successfully to ensure the car is properly working fine. And also the expense coming out of my pocket because the amount is gonna go up for the years to come. The gentleman from CARCHEX made me feel very comfortable with the plan I accepted and paying for. He gave me an advice and told me all the available opportunity that I have with my warranty. The cars these days are very expensive to maintain so having the vehicle protection plan is very valuable. I definitely need the warranty for having a car at a certain amount of mileage and be able to take it to the dealership and make sure it is properly fixed instead of going to another local mechanic. It's a wonderful experience with CARCHEX.
Reviewed Oct. 28, 2015
The vehicle I had was out of warranty, so I decided to get one and saw CARCHEX’s endorsements, as well as third party statements about them, and found nothing but positive remarks. CARCHEX did well. They were not aggressive -- they let me make the decision in my time, not theirs, and they were very professional on the phone. They’re super, and I’ve already recommended them to someone.
Reviewed Oct. 28, 2015
I would recommend Carchex to other people. Everybody needs a protection plan for their vehicle, if their vehicle is very expensive. I like the person who called me from Carchex. He was very polite, professional and explained to me everything. However I still don’t have any contract that’s signed from them. They asked me for some papers to sign and they never sent them back.
Reviewed Oct. 28, 2015
My warranty was about gone, so I decided to acquire an extended coverage from CARCHEX. I spoke to some people from repair places that deal with other warranty companies, trying to find someone that has dealt with CARCHEX. Everything sounds good, but I haven’t used them yet.
Reviewed Oct. 28, 2015
They explained everything and have excellent service. Everything with Carchex was really good.
Reviewed Oct. 27, 2015
I've got a vehicle that I like which traditionally has expensive maintenance. I don't drive a lot of miles on it and thought about buying an extended warranty, so I did some shopping and comparisons, and ended up selecting CARCHEX. After I'd made the purchase, a representative still called me back a week later asking if I was still interested in making the purchase. He's apparently following some type of automated sales follow up which is disconnected from the actual sales process, which I found annoying. Nevertheless, their protection specialist was knowledgeable and I am satisfied with my experience with CARCHEX so far.
Reviewed Oct. 27, 2015
My car is in pretty good condition but I got a warranty from Carchex, just in case something happened to it. The person that assisted me was pleasant to talk to, helped me out on my purchase and what it would cover. I got the Silver Level package that basically covers the bumper. One of the things that I did want to include was the motor parts, but it was a good deal. I felt like there was actually somebody there trying to help me out.
Reviewed Oct. 27, 2015
Buying an older car was scary for me and that’s what made me look into getting a warranty. The Carchex specialist was knowledgeable, professional and had an easy demeanor. The only thing is that while I was looking through my plan, it says that there has to be 1000 miles and 30 days in order to be covered but the beginning mileage is not mentioned anywhere in the plan. That would be something good to add at the front page of the plan.
Reviewed Oct. 27, 2015
I don’t want to be out stuck nowhere and have a problem with my car so I got Carchex. They got in touch with me and spoke to me about my options. The staff that I talked to was good. At this moment, I have not had a chance to claim anything from them. They just sent the paperwork.
Reviewed Oct. 27, 2015
Our vehicle's warranty was expiring so we decided to get an extended coverage. We spoke with James from Carchex who was very knowledgeable and patient with us. We were very satisfied with him.
Reviewed Oct. 27, 2015
My vehicle's getting a little old so I needed a warranty. The protection specialist at Carche3x seemed to be knowledgeable about what he was talking about. I'm just having to wait and see exactly how it's going to work when I have to use it.
Reviewed Oct. 27, 2015
I have a used vehicle with no warranty. I chose CARCHEX because they had better coverage and more reasonable price. I called them, they gave me a quote, and went on a list of coverages. The process was very easy. The specialist was very detailed in letting me know the different protection plans and went over the mileage. CARCHEX has been great.
Reviewed Oct. 27, 2015
I was worried about something happening and not being able to afford to fix it because of the age of my vehicle. I went by the rating and comments about Carchex on a website that rated extended car warranties and purchased my plan with them. Their protection specialist was good and I'm happy with my overall experience.
Reviewed Oct. 27, 2015
I just bought a car so I bought an extended warranty from Carchex. The protection specialist was very helpful.
Reviewed Oct. 26, 2015
I just purchased a vehicle so I decided to acquire extended coverage from CARCHEX. Everybody's telling me when I went on and researched that Carchex is one of the top-rated companies. Their rep also told me that and he also added, "Don't worry if you have any issues, we'll take care of it." My car is running perfect right now, but I'm concerned about, if anything goes wrong, how the company is going to handle it. Other than that, I'd recommend it.
Reviewed Oct. 26, 2015
I thought it would be in my son's best interest to have an extended warranty. I did some research and Carchex was highly regarded as being the top in the industry. I spoke to a protection specialist briefly and he was very thorough and explained all the policies that were available. I told him he had to speak to my son. So I closed on the truck for my son and he followed up with me to find out when the transaction was going to take place. Everything went fine.
Reviewed Oct. 26, 2015
It was pretty easy to get everything going. Overall experience with Carchex was good and I would recommend it.
Reviewed Oct. 26, 2015
My car is getting older so I thought it would be better to have an extended warranty. I talked to Mark ** from CARCHEX and he was nice and very convincing. The only problem was a mistake in the car facts regarding the odometer reading. So I went to the shop that changed my oil last time. I showed them my odometer and they corrected it in their system. I wanted to make sure that CARCHEX had the correct information in their records.
Reviewed Oct. 26, 2015
Maintenance is expensive on my vehicle, so I purchased from Carchex and it was great. I like the sales guy, since he seemed very knowledgeable of the product, and the conversation seemed to be honest and upfront about what he’s offering. He also gave me the feeling that I was purchasing something that was worth being purchased.
Reviewed Oct. 26, 2015
The insurance that the dealer gave me ran out so I looked into getting extended coverage. I chose CARCHEX because they were the best option from the rest. Their protection specialist was great and assisted me. He gave me all types of details about it and more options for the plan I was quoted for. So far it has been a great experience.
Reviewed Oct. 26, 2015
Having a vehicle protection plan is more of a convenience because I drive at least 500 miles a week. I don't want to worry about car problems as there are many other things I have to worry about. Carchex explained everything to me. They detailed the coverage and pointed out what's specifically covered and how I would go about making claims and taking care of different things that would happen if something's broke down. I understood everything and it sounded like a fair deal so I purchased it.
Reviewed Oct. 26, 2015
CARCHEX mailed me because my warranty was ending. I wanted to continue warranty so I gave them a call. When I talked to their people, they're very polite over the phone.
Reviewed Oct. 25, 2015
Having a vehicle protection plan is in my top five of importance and it's like having life insurance. Purchasing my vehicle protection plan from CARCHEX was simple and I had an enjoyable experience with them. The sales rep that I talked to asked me what my vehicle was, the VIN and the mileage. Then she quoted me a price. I asked her on the next best one up and that's what we went with. They thoroughly assisted me.
Reviewed Oct. 25, 2015
I just bought a car with 25,000 miles on it and a warranty. I should’ve tried getting more warranty for it but I didn't, so it ran out and I'm worried about the mechanical in it because you can't work on it, and you've got to send it out. Everything's expensive because they've got to put the car on a Dyno machine to find out what's wrong with it. So, I was looking for a guarantee where I get monthly payments on it instead of putting $1600 right up, in cash -- I couldn’t do that. So I bought a guarantee from CARCHEX, and the protection specialist was great! He told me everything I asked, as well as everything that came with the pamphlet. He said that I can call him anytime -- that if I needed it fixed out on the desert, he’ll bring it out to me, lol. I got more than what I'm paying for with CARCHEX, so I’m really satisfied and happy with everything.
Reviewed Oct. 25, 2015
It is very valuable to have a vehicle protection plan. Purchasing the Carchex plan was no hassle. The protection specialist was pleasant and he thoroughly assisted me. I'd recommend them.
Reviewed Oct. 25, 2015
I would recommend CARCHEX to anybody. My experience with them was easy and out of this world.
Reviewed Oct. 25, 2015
I had CARCHEX before for my Corvette so I said I think I better go back and get some more of it. The rep checked out things then called me back, showed up and set up everything. Their protection specialist was answering things that I wanted to know about and they did a good job overall.
Reviewed Oct. 25, 2015
I had bought a car. The warranty is ending and instead of getting the car dealership warranty, I decided to go ahead and use CARCHEX. Purchasing the vehicle protection plan was wonderful. It has been an excellent experience with them, and I already told my co-workers about them. The staff was very friendly and knowledgeable. They called to make sure that I still wanted it before they cancelled me out of the system. It took me about three months to start trying it out, and I'm glad we found a good warranty. It’s very valuable. I would advice anyone who purchases a new car that doesn’t have a warranty on it to get one if anything was to happen.
Reviewed Oct. 24, 2015
I had a vehicle protection plan before and didn't do the shopping the last time. I just took what the used car dealership that I got the vehicle from had and it wasn't a very pleasant experience. So it took me a while to even decide to go through with an extended coverage. I shopped around this time and when I went on a Google search, Carchex came up as one of the top companies. They had better reviews than another provider I was considering.
I decided to get their policy because of this plus the fact that their specialist was very professional, persistent, and followed through a lot with me. He understood that I worked mostly throughout the day and that I'm not able to speak during regular business hours. I had no problem as far as purchasing the plan was concerned. However, I haven't had to utilize the plan yet so I won't know how good they'll be until there's a problem on the vehicle. It was a pleasant purchasing experience.
Reviewed Oct. 24, 2015
They were very kind and answer all my questions.
Reviewed Oct. 24, 2015
Their protection plan is valuable for the type of car I have. Everything went okay with CARCHEX and I would recommend them to a friend.
Reviewed Oct. 24, 2015
I have purchased a brand new car and I needed some coverage just in case anything happened to it and I found Carchex to be cheaper than other companies. I talked to several protection specialists and they had a bidding war until I decided to go with Carchex. They also answered more than enough questions that I had. I'd recommend Carchex to friends.
Reviewed Oct. 24, 2015
If you got a car you want and you want to keep it nice, maintain it, and be able to drive it, then I suggest having a protection plan to anybody. I've got a nice vehicle and I want to keep it that way. I called Carchex when it came up on Facebook and the guy I talked to was very polite and explained everything pretty much down to detail. It was fantastic and a very pleasant experience.
Reviewed Oct. 24, 2015
Eric, the guy that helped me, has been great. I’ve enjoyed the service so much that I purchased an additional warranty from Carchex and would give the highest rating that I could across the board. They are awesome!
Reviewed Oct. 23, 2015
My vehicle was coming up on 100,000 miles and the original manufacturer's warranty on some of the parts was going to run out so I wanted to get additional, extended coverage for my vehicle. The Carchex policy that I got is through Assurant Solutions and I work for Assurant Specialty Property, so I know it's a good company and I trust it.
Reviewed Oct. 23, 2015
I have my second policy with them. They'd performed really well before so I went back to them. They were very thorough about explaining the policy, the activation, and its cost so when I got through speaking with them, I was fully informed about what was going on.
Reviewed Oct. 23, 2015
The warranty that I had on the vehicle when I purchased it was due to expire. Something can come up that I couldn’t afford all at once so it’s very valuable to have a protection plan. Purchasing it from CARCHEX was easy. The protection specialists were courteous, friendly and knowledgeable. I would recommend them to other people.
Reviewed Oct. 23, 2015
A friend of mine had problems with his vehicle and said that he wished he had an extended warranty on it. It got me thinking, so I searched the internet and looked at reviews and decided to go with CARCHEX. Purchasing their protection plan was easy and I had no hassles with it. The protection specialist was friendly, knowledgeable and thoroughly assisted me, so I'll definitely recommend them. Hopefully when I need it, it’s gonna be very valuable.
Reviewed Oct. 23, 2015
The representative at Carchex was very nice, professional and easy to talk to. She answered all my questions. Overall, my experience was good.
Reviewed Oct. 22, 2015
My vehicle has 220,000 miles on it and I wanted it to go to 300,000 before I get rid of it, which is about another year or two. CARCHEX gave me four years and thought it was 100,000 but turned out to be 60,000. I’ve always had a protection plan with my vehicle, and it was very valuable. I would recommend CARCHEX to a friend.
Reviewed Oct. 22, 2015
My friend who has a BMW is using Carchex so I decided to get an extended coverage policy for my vehicle with them. Purchasing the protection plan wasn’t difficult. However, I didn’t like that one of their guys kept calling me about it. I was trying to explain to him that I didn’t have the money at the time and things were looking a little bad. He was too persistent with it instead of giving me a chance and kept budging. I haven’t used it yet. So far, my friend that put me on it has run into issues and Carchex kept their word and took care of the situation.
Reviewed Oct. 22, 2015
I looked into getting an extended coverage because my Prime warranty would be up in 7,200 miles. Getting one from CARCHEX was pretty simple. The protection specialist did a really good job, I was pretty informed, and I liked the policy so I bought it. I haven't used it yet so I'm going to wait and see. They just have to deliver the purchase I made.
Reviewed Oct. 22, 2015
I just signed up with Carchex and so far, my experience is fine. Our conversations over the phone with my representative was informative.
Reviewed Oct. 22, 2015
The policy on my Dodge had expired so I decided to get an extended coverage policy. Purchasing from carchex was an easy process. The specialist I spoke with was very good and answered all my questions.
Reviewed Oct. 22, 2015
I wanted to make sure I was covered because I didn't have a warranty on the car so I got one from Carchex. The process was simple and very easy. The people were very informative. The lady who helped me was pleasant, polite, and answered all the questions that I had. She said I could reach out to her if I had any other questions, which was very nice. I'm hoping it will work out to be what I need in case I file a claim.
Reviewed Oct. 21, 2015
The Carchex rep I've spoken to was kind enough to walk me through everything. A lot of companies are pretty much trying to sell us something but Carchex was pretty simple, basic and helpful without any pressure. It was definitely a good and awesome experience that's why I went ahead and took the insurance.
Reviewed Oct. 21, 2015
Our car was getting a little bit older and expensive to repair. CARCHEX seems to have a good plan and they're well-known so we bought a warranty from them and upgraded the policy. I would recommend it.
Reviewed Oct. 21, 2015
I live in the country and drive close to 60,000 miles per year so my car can easily have mechanical failure. Hence, I needed coverage for it since the car is one of the most important things I need to have to do my job. I checked online and the reviews I read about CARCHEX were mostly very satisfied so I thought it was the best choice for me.
The protection specialist was very knowledgeable and kind - our conversation was a friend-to-friend type. We were focused more in the benefits and what things were and weren't covered. I got the Premium protection and I was more concerned about the coverage because of the use of the car. The specialist explained the coverage clearly, including the steps to be taken. Everything was settled and ready to go shortly afterwards. This company is efficient and satisfying - I've already told two of my friends about them.
Reviewed Oct. 21, 2015
I bought a car for my son and decided to get an extended coverage from Carchex for it. Their customer service representative did a fairly good job explaining why I should go with them and the monthly amount I'd have to pay.
Reviewed Oct. 21, 2015
My grandson acquired the extended coverage for our vehicle from Carchex. He does most of the driving so he said it's really nice having it.
Reviewed Oct. 21, 2015
After my experiences over the last 10 years with vehicles, having a protection plan is extremely valuable. I had experiences with things going wrong that cost a lot of money so I decided to acquire an extended coverage. CARCHEX was the one that stuck out among other providers I checked. One of their staff worked his magic and did the best he could for me, which happened to be the best. I would definitely recommend them to anyone.
Reviewed Oct. 21, 2015
Having a vehicle protection plan is very valuable for the type of car I have and the price of the car and CARCHEX's price was more reasonable than other places I checked out and what their car dealership was offering. Their rep was very informative and told me positive information about the company and the warranty. It was a great experience.
Reviewed Oct. 20, 2015
Signing up with the Carchex salesman went good. He wasn't pushy and I like the way he talked to me and gave me time to get myself squared away. I like the way he does business.
Reviewed Oct. 20, 2015
I kept getting calls telling me I needed protection in case something happens. I've got bad credit so I thought that getting one would probably be the best way to do it. It turned out that the car was covered by the warranty, so there wasn't any out of pocket and that was nice. The people there at CARCHEX are very knowledgeable. They answered all my questions when I went ahead bought the protection plan and they were not like the others who were not courteous on the phone.
Reviewed Oct. 20, 2015
I didn't want my vehicle to not have a warranty coverage so I looked for several online. The presentation by Carchex was wonderful and they were able to answer all my questions. I was OK with it and pleased so I purchased it but I haven't had to use it yet.
Reviewed Oct. 20, 2015
I called the Volkswagen dealership and they told me to talk to CARCHEX. The guy from CARCHEX was very nice and helpful. I had a great experience with them and would definitely recommend them to a friend.
Reviewed Oct. 19, 2015
My old warranty ran out so I got something different for my extended coverage. I didn't have troubles but purchasing CARCHEX wasn't one of the easiest jobs that I've ever pulled off. The protection specialist was knowledgeable and helpful. The sales pitch was wonderful, I was impressed.
Reviewed Oct. 19, 2015
I wanted to be safe especially considering how many miles I had on my vehicle and I couldn't afford to pay if something comes up so I acquired an extended coverage for my vehicle. I did a little bit of researching and I saw that Carchex had some good reviews. Everything went well and it was excellent interacting with their protection specialist. I would absolutely recommend them to my friends.
Reviewed Oct. 19, 2015
I had to extend the coverage of my car as it ran out and got Carchex. It was a good purchasing experience. I called, talked to them and everything went well but I haven't used it yet as I have to wait for a month. Having this plan is very valuable because there may be no money to get my car fixed when something goes wrong with it.
Reviewed Oct. 18, 2015
I decided to get Carchex for an extended coverage for my vehicle because I wanted to see if what they advertise is true, that they can really save me money. I wanted to see if they can help me when the time comes and our vehicle breaks down. A peace of mind, knowing that I have the best insurance money can buy. There were others that was a little bit expensive for my budget and Carchex is something I can afford. My interactions with the protection specialist was perfect. He was very helpful and reassuring. He kept on persisting, telling me the policy and telling me the ins and outs. Carchex is going to make sure my vehicle is protected and no matter how much I spent, it will always be covered. I will know once I finally take my car to the service, but so far, I would recommend them to a friend.
Reviewed Oct. 18, 2015
I was having difficulty with a claim for my wife's car, instead of explaining the policy to me, the sales guy just told me how great everything was at CARCHEX but I got it cleared up in the actual buying. It became easy when I got the right person, the specialist was wonderful in assisting me and answering all my questions. CARCHEX has good coverage and they are really nice people.
Reviewed Oct. 18, 2015
I extended my coverage from CARCHEX because I know the importance of having coverage on a vehicle, especially when you invest so much money in it. I don’t want anything to go wrong and not have coverage or money to pay for it. The protection specialist was very pleasant. I wasn’t sure that I was gonna use their services but the specialist gave me a minute and he set a date to call me back, which he did and stayed in contact with me. It was easy and a very pleasant experience.
Reviewed Oct. 17, 2015
I bought a vehicle about 4 months ago and they didn't give any warranty so I got Carchex. I had a very good experience with them. Their specialist seems to know what he was telling me and was professional. However, I'm angry because I haven't gotten the paperwork in the mail which they said would arrive within 7 to 14 days. I'm worried as I I don't even have paperwork to show for it.
Reviewed Oct. 17, 2015
I don't have any complaints working with the protection specialist at Carchex. I was a little taken back at the price at first but when I looked that it was over a two year period versus a three and a half year period, that made sense to me. I wish they had a little longer than 30 months. 36 months would have sounded a little better to me.
Reviewed Oct. 17, 2015
My warranty was going off so I decided to get an extended coverage policy for my car. The CARCHEX specialist I spoke with was a very nice guy. He answered all my questions. I haven't used the policy yet but I would recommend CARCHEX.
Reviewed Oct. 17, 2015
We bought an Audi R8 and it was an older one so we wanted to make sure that we had coverage on it. We chose Carchex because their coverage was better and not as expensive as some of the others. Phil was the guy that I spoke to, and was very nice and knowledgeable. He explained the plan and the different options. It was a good and very pleasurable experience.
Reviewed Oct. 17, 2015
Wow I always have a warranty on my car. I like the fact I don't have to worry about not having money and my car needing to be repaired. With that being said I remember a time I have a Dodge Durango with a extended Dodge warranty and got screwed with a factory warranty how they went bankruptcy, so I have had my experience with a lot of different aftermarket and factory warranty but since I find CARCHEX I never been happier with service I get all the way around. I had them on a few cars of mine and I tell all my friends how you can count on them.
I had a 2002 Trans Am and the factory speakers went bad. I was shocked that the warranty covered them. 235 for factory 6x9. It was great on another car. I think I made one payment and the needed repair. I was thinking they will find a reason not to cover the cost or ask me to pay that amount in but once again no problem. Paid my 50 deductible and I was green to go. I will never look again for a warranty company. Always so friendly. My sales guy is Dave. Thanks for always being there.
Reviewed Oct. 16, 2015
I don't always have money sitting in the bank to do major repairs so having an extended car coverage would help. It would be a good way to be able to fix my car when I needed to without breaking the bank in the process. Then I got a call from the people I had done my car refinance with and I felt comfortable dealing with them. The CARCHEX specialist that I talked to assisted me thoroughly and he was great.
Reviewed Oct. 16, 2015
I talked to a really nice lady when I got the extended coverage from Carchex. She sold me on the insurance and purchasing it was easy to do. I would recommend them.
Reviewed Oct. 16, 2015
I acquired an extended coverage because I was trying to make sure to keep the maintenance of my truck's transmission, the mold, and other stuff. I already had a company, but I changed to CARCHEX because they gave me a better deal and everything went well.
Reviewed Oct. 16, 2015
I looked at a lot of extended coverage for cars and CARCHEX seemed to be the best. I thought it would be a good thing to have on the side when buying a vehicle. During the purchasing period, there was no pressure from CARCHEX. That was nice. Their staff never called to pressure me, but they answered my questions every time I called. It lasted about a month before I bought it. It’s been good so far, but we’ll see what happens if the car breaks.
Reviewed Oct. 16, 2015
Knowing that some of the repairs for my car could be a little pricey led me to get an extended coverage for my vehicle. The salesman at CARCHEX was not pushy at all. He was very professional and helpful to provide the information I requested. Filling claims was not discussed but when I asked him something, he'd answer it rather than telling me 15 other things. It was a much better buying experience with CARCHEX than other providers that I reached out to.
Reviewed Oct. 16, 2015
Purchasing a warranty from CARCHEX was very easy. They were very knowledgeable and friendly. I haven't had to use it yet. My 3 days are not up but I just spoke with the specialist this morning and it's worth investing in.
Reviewed Oct. 16, 2015
The warranty for my $150,000 car recently lapsed. It's a Mercedes and I have to have a warranty for it. I called several companies and ended up going with CARCHEX. It's cheap and the whole process was easy. I felt like I got a good value for what I got. I’d recommend CARCHEX.
Reviewed Oct. 15, 2015
I haven't got the chance to read CARCHEX's material yet but I'm satisfied thus far on what was explained to me. I spoke with Jason and he explained in detail how it works, what I'm entitled to, what's covered, and what's not covered. He's very understanding. When time comes for me to use it, I will use it to the full extent.
Reviewed Oct. 15, 2015
CARCHEX was one of the first to respond to my query and everything about their program seemed to be good so I went ahead with them. They answered all the questions that were asked and did whatever was necessary to complete the application forms. It took a very short period of time to get the policy enforced.
Reviewed Oct. 15, 2015
I got a Carchex extended coverage for my vehicle and had a good and easy experience with their protection specialist.
Reviewed Oct. 15, 2015
I reached 100,000 miles and I thought I was going to trade my car but then decided not to. I just want to be prepared and thought it would be safe to get an extended coverage. Purchasing a protection plan with CARCHEX was easy and their staff was pleasant on the phone. He gave me a lot of good information. I don't have a problem at this point. Everything is fine.
Reviewed Oct. 15, 2015
CARCHEX is extremely valuable. I feel like everybody should have coverage on their vehicle. I had a great experience with their protection specialist. He was diligent, informative, and consistent but wasn't pushy. I enjoyed the presentation.
Reviewed Oct. 15, 2015
I didn't have any coverage and happened to fall upon CARCHEX. It's very valuable in case something goes wrong. Purchasing the warranty was simple, and my interactions with the protection specialist was good and pretty clear. Although I gotta see how smooth it goes on a repair.
Reviewed Oct. 15, 2015
I decided to acquire extended coverage because it's a no ** and what had happened was my truck broke down and my car just couldn't be fixed. When I get pre-owned vehicle there's no excuse - no warranty on it. If anything goes wrong, I'm stuck out in the win. Thank God, I never got a lemon yet. But if it was anywhere from maybe 2010 on, it had been different but it was 2006 so that might be the best time to just go ahead and get an extended warranty on it.
The gentleman I spoke to from CARCHEX is very kind. He explained what was going on. He asked me too what kind of plan I was looking at and he helped me decide what I wanted. Basic engine power train more than anything else because the power is almost practically new on them and things like that. I didn’t really worry about that because there are no power windows, it's all roll up and what I like about it there's no electronic seat adjustment. It's all grab, handle and pull, so that’s one of the main reasons why he helped me get the package.
He explained everything and said if it's something that I didn’t want to do, I had a 30 days to change my mind. Overall, it's a great experience that I'd recommend to other people if anybody asked, but with my new car I got an extended warranty on it. I always have because I never know about pre-owned. But CARCHEX wasn’t a bad price for what it covers for a month. I didn’t really want to lock in too much, but better safe than sorry.
Reviewed Oct. 14, 2015
I wanted to make sure I had a warranty on the vehicle we just bought. There was a couple other providers that I checked into but I like the coverage that I got with CARCHEX. It was a local company. The guy I talked to was very local to me, so that made a big difference. He was very friendly, nice and he helped me out. Everything went pretty smooth. I haven't had to use the warranty yet, but so far everything's great.
Reviewed Oct. 14, 2015
Extended coverage for my vehicle is needed nowadays because if I break down, it comes in. It's very convenient for me. I bought one from CARCHEX and it was helpful. The protection specialist was great, too. All information I wanted, I just asked and there was no problem. I'm happy with CARCHEX.
Reviewed Oct. 14, 2015
Buying an extended auto warranty is a necessity. Sometimes it’s not affordable but when Mr. Dan the CARCHEX rep was explaining it to me, it made a lot of sense and I decided to go for it. Dan thoroughly assisted me. He was a very helpful representative.
Reviewed Oct. 14, 2015
The fact that any major repairs would leave me without a car made me purchase a warranty from CARCHEX. Purchasing went great. The guy who helped me was good.
Reviewed Oct. 14, 2015
I received something in the mail from CARCHEX. I didn't have a warranty then so that made me look into it and check to see what they offered. Their specialist was nice and helpful. She gave me everything that was necessary. Overall, it was a good experience.
Reviewed Oct. 14, 2015
I used CARCHEX to check on a vehicle I used. I received a link after doing that about the warranty which eventually I decided to purchase from them. The representative was very good about explaining everything that came with it, the deductible and everything that it covered.
Reviewed Oct. 14, 2015
The vehicle I got is very expensive for maintenance if anything goes wrong, so I thought it would be wise to purchase a coverage for it and I heard that CARCHEX was the best. Purchasing the extended coverage was simple. One phone call took care of it. In about 10 minutes, everything was set up and ready to go. That was nice. The protection specialist I talked to was great. She was informative and easy to talk to. It was an overall good experience and I recommended CARCHEX to my friends too.
Reviewed Oct. 13, 2015
I bought coverage from CARCHEX because I got a Nissan and Nissan dealers used CARCHEX. Also their price was lower than the other three that I inquired about. My purchasing experience with them was wonderful. They were knowledgeable about what was going on. They didn’t hassle me and blow my phone up when I was trying to make a decision.
Reviewed Oct. 13, 2015
I got myself a vehicle protection plan from CARCHEX because of my car's mileage and I didn't want to work on the car myself. Their protection specialist was knowledgeable and were able to answer all my questions. People were very friendly and provided good information when I purchased from them. I really felt I was thoroughly assisted. So as far as purchasing from CARCHEX, I'd highly recommend them.
Reviewed Oct. 13, 2015
I love my car and I just paid it off. I needed to take care of it if anything happens to it and since I'm planning to keep it for a long time I got an extended coverage. CARCHEX was awesome. My rep was good, very cordial and professional, and he answered all my questions.
Reviewed Oct. 13, 2015
Purchasing an extended coverage from CARCHEX was a simple process. The guy that I dealt gave me his insights on everything. I really appreciate it. He made me go with the deal with everything he told me. The protection specialist answered any questions that I asked. Some of the questions that I asked were a little bit deranged but he replied with an excellent answer to every little one. I've recommended them to a friend.
Reviewed Oct. 13, 2015
I had a great experience with Christine **. She had a very pleasant voice. She was nice and answered all my questions. She was very honest and was not pushy or overbearing. She helped me make the best decision picking out a warranty. I give this 4 stars until I actually have to make a claim. I hope I never have to though. Overall, I had a very positive experience with CARCHEX.
Reviewed Oct. 13, 2015
I needed a better price for the extended coverage of my vehicle. I had gotten it with the dealership and ended up cancelling it because it was too much. I called another company and they wanted me to sign up right then and there, and supposedly were going to give me all these incentives for doing it that day, but I didn't want to. So I went with Carchex because they weren't pushy. They answered any questions that I had and it was a very nice experience. I would recommend them.
Reviewed Oct. 12, 2015
I'm happy with CARCHEX. During my purchase, Adam was very nice and he gave me all the information that I needed. That's the reason I was sold on the product.
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