CARCHEX Reviews

I decided to acquire an extended coverage from CARCHEX because my factory warranty has run out on my vehicle. Having a vehicle protection plan is valuable and very useful for my car. Purchasing it was very easy. They told me the options which are what I wanted and they arranged everything very quickly.

The warranty for the high end vehicles with high tech equipment is about to end so I figured that an extended warranty will be my best option for an investment. Purchasing with Carchex was easy and it's user friendly, everything was fine with their protection specialist. But I’ve got to make some adjustments and I still haven’t got that done. The policies they sent me didn’t cover some stuff that I had to hand select and re-change it. I hope that they will be completed by now but I still need copies of the new contracts. So I am going to have to call and find out where they are. I had to go through too much to get it right.

I decided to look into acquiring extended coverage for my vehicle so that when that car meets a problem in the future, I won't have to worry about trying to get it fixed. The protection specialist from CARCHEX explained to me what coverage I have and what would happen with purchasing the protection plan, and I agreed to it. I would recommend them to a friend.

We got CARCHEX just in case the motor or anything goes wrong with our car. I got a friend that just got a car and all of a sudden, it's messing up and she'd had to come out of her pocket with too much money. When the guy called, I was like, "Well, I'm just gonna go ahead and get this insurance". Purchasing was an easy process. He explained everything about the warranty - what it covers and what it doesn't.

I’ve never bought an extended coverage on a vehicle before and always wished that I had because by the time I ever thought about it, it was too late. But now I'm pleased that I was able to get the $100 a month extended vehicle coverage with Carchex. Their protection specialist who I dealt with has been courteous and friendly.

Having a protection plan is very valuable and it was easy purchasing it from Carchex. Their protection specialist was able to answer all my questions. I would definitely recommend them.

We got a letter in the mail about Carchex and we saw online that there were great reviews about them so we took the warranty with them in case something would happen to our vehicle.

Having a protection plan helps a lot and it was easy purchasing it from Carchex. The protection specialist thoroughly assisted me and was able to answer all of my questions. However, we never got that packet that Carchex was supposed to send us.

Leon ** was very well versed on the topic. He answered all questions with a good attitude and good info.

Nick ** was a real good help, he provided me with the best quote for my vehicle due to the year of my vehicle.

Compared to the "auto dealer's" extended warranty plan, I got a better value with CARCHEX's Bumper-to-bumper warranty at a lower price. How can you go wrong? The customer service was great, they answered all my questions. No "hard sell" tactics, just look at the cost and the coverage. The numbers ($) don't lie.

It's necessary to get an extended coverage because you'll never know what will happen on the road and the out-of-pocket expense for the transmission or engine could be outlandish. Anything that helps toward the amount of money versus what I have to put in, an extended warranty is valuable. The representative that I talked to from Carchex was great and helped me a lot. He was courteous and knowledgeable - told me how I would be able to use it, how it works, and how much it would cost.

Getting a vehicle protection plan is very valuable. We always have to be prepared for the unexpected because we'd never know when our cars might break down so I went and got the protection plan from CARCHEX. Their protection specialist was persistent so he got the job done. I'd recommend CARCHEX.

I had coverage for my car and I realized how valuable acquiring extended coverage is. I purchased from Carchex and the sales representative was awesome. He answered all the question we put him through and he was absolutely phenomenal. But somebody is going to need to call me to set up a credit card because I signed the contract and mailed it back but we’re going to need to set up automatic payment.

Everything is good with CARCHEX so far. They have a very easy process and I'd recommend them.

My coverage was running out on my vehicle so I called around to find out who has the most competitive rates, because most of them offered pretty much the same service. Carchex had the best price for the same service. So I went with them and buying the plan was pretty easy to do, I didn’t have any problems. Having a protection plan gives me peace of mind. I’d recommend them, everything has been up to par.

I saw that CARCHEX had 5 stars when I Googled them and the ratings were good, so I ended up calling them. My experience with CARCHEX went all right as purchasing the protection plan from them was easy. The protection specialist was very professional and helpful, a nice gentleman. Overall, I am very satisfied.

I already had a car that I had extended warranty so when I bought a truck, I decided to get one for it, too. So I got on the internet, checked around, looked at a bunch of different ones, and CARCHEX covered a lot more parts than others had and it was still about the same price, so I went with them.

CARCHEX is cool. Everything with them was satisfactory and I can't complain. I've already recommended them.

I would recommend Carchex to a friend. They have good customer service, good contact and did follow-up. My experience with them was very good.

I decided to get an extended coverage through CARCHEX because it helps if something goes wrong with the vehicle. It saves a lot of money. Recently, when I submitted a claim, I was thoroughly assisted by the protection specialist.

I have multiple vehicles and have extended coverage on all of them. The two people that I worked with in Carchex, Cathlyn and her manager, have been terrific so I called them directly. It's my third contract with Carchex and I did it because of them. They delivered great service and so far the product has met my expectations.

A co-worker referred me to CARCHEX. I have a lot of highway mileage so I decided to buy an extended coverage from them. When I was purchasing the plan, they had a very personable staff who assisted me. He was engaging, very patient and he demonstrated a level of excellence in regards to integrity throughout the whole process.

I've had good experience with Carchex. The specialist assisted me very thoroughly and I would recommend them.

I'm dissatisfied with Carchex. When I purchased the extended auto warranty from them, the way that they explained it and the way it works are totally different. They need clearer communication.

I'd recommend CARCHEX. Their protection specialist thoroughly assisted me during my purchase, and he told me about their protection service plan.

It's very valuable to have a protection plan because I'll never know what could happen to my vehicle, so I acquired an extended warranty from CARCHEX. Their protection specialist thoroughly assisted me and professionally talked to me. I'm satisfied and have already recommended them to a friend.

In the report they put together the inspector stated "nice car". I thought that I paid for Carchex to be my eyes for me because I purchased the car from out of state. I am partly disabled so I could not look under the car to find a very obvious oil leak. The inspector stated that there was a 1" paint chip in the front. If he would have looked just a little more closely he would have seen that the front paint has many cracks and scrapes from the bumper riding over parking lot retainer curb.

My daughter was taking responsibility for her car and I didn't want her to get hit with a very large car repair bill. Thus, we got the protection from Carchex and they're excellent. I've used them in the past and they've always been helpful.

When I purchased the protection plan from CARCHEX, they broke everything down for me, what they have to offer and what's the best one for me, and that’s what made me want to get it. With the type of car I have, I definitely needed it. The protection specialists were very helpful in answering the questions that I needed to be answered. I’m very satisfied.

I’ve done the consumer research and CARCHEX is in the top 2. I got the extended coverage because I don’t expect paying when my car breaks. Their associate was very good. She outlined everything and everything was disclosed to my liking. There was a couple of issues that I wasn’t quite sure on and I put a call in and she followed up with me immediately. So far so good. You don’t really know how good the company is until you put a claim in. So hopefully, God forbid something does happen, then I hope I get the same kind of service through claims as I did when I enrolled.

My vehicle is 2011 and it would be smarter plan to invest on extending a warranty than having a warranty itself. Like an accelerator can cost $200 or $300, so I’d rather pay to make the monthly payments and know that my car will be taken care of. Carchex protection specialists were able to answer all of my questions. I haven’t had to use it but so far, it’s satisfactory.

My warranty is gonna be up so I got an extended coverage from Carchex. I'm happy and comfortable that I have it. The person who helped me out was very informative and patient with me. I told him to give me a week because I wouldn't have the money right then and there, and he did. I called him right on point, gave me his extension and we were all right from there.

The other warranty had run out and I didn’t want to be stuck where I have something expensive to pay for out-of-pocket. When I typed in the best company for extended warranty, Carchex was the first one I saw so I thought of giving it a try. I didn’t have the fund in my account when I called, so their rep and I set up for it to come out on that Friday. I liked the idea that I didn’t have to talk with her voice to voice on the phone. She sent an email saying the card was processed and she needed my mileage, and we went from there.

My car is 15 years old. It's in excellent shape and I am trying to keep it at least two or three years more so I acquired an extended coverage. Carchex has the best price for my budget. We can take it out in three years when it's three year term - $36 the most. They also offer multi-car deal that I have a second wheel for when I'm going to add later this month or next month. Purchasing from them was easy and their protection specialist assisted me but they got my last name wrong on it. But it's been an excellent and money saving experience with them.

I bought a used Mercedes and I knew if anything went wrong, it would be expensive thus having a Carchex protection is of huge value. The protection specialist I spoke with was very helpful. Therefore, my overall experience with them was really easy, I had no problems at all.

I have full coverage but it only covers a certain amount so I was looking around for different extended insurances and Carchex called at a good time. The specialist answered my questions and went into details. He told me that Carchex covered a little bit more like the engine, tranny and some electrical. That sealed the deal. They definitely would be the number one option that I would recommend to a friend if they do what they say, provide the service that they do when it's time for the service to come about.

CARCHEX's protection specialist explained everything I needed to know.

We looked into the extended coverage because of our vehicle's mileage and purchasing a protection plan from Carchex was good. The specialist did his job and assisted me thoroughly. He answered all my questions and I felt comfortable talking to him.

I decided to look into acquiring extended coverage because the coverage I had had expired so I needed to update. Having that protection plan is like always feeling secure, especially when you're dealing with major transformation going on in a car. And it feels good having it. The interactions I had with the protection specialist were pleasant. I had no problem with talking to him. They were relatively straightforward. Liam, the salesman I talked to, was very appreciative. He did a good job, was frank and open.

My car was reaching a hundred thousand miles. I looked into some extended coverage plan and Carchex seemed reputable online. I read through reviews, talked to the people and the one thing that I was pleased about was that the man from Carchex was giving full disclosure. He guaranteed and explained in detail how if I decide not to have it anymore, I'm not responsible for the full warranty because it was a lot of money. I don't know when I'm gonna sell the car or what's gonna happen so that was very reassuring to me. It's expensive but he was good with the comparatives too, the differences. Overall, I'd recommend Carchex to a friend.

Having a protection plan is a hundred percent valuable for me and since my car's warranty went out, I spoke with CARCHEX on the phone to purchase extended coverage. The protection specialist was friendly, nice and thoroughly assisted me. I'm satisfied with my experience with CARCHEX.

I'm very happy with CARCHEX. When you have a car that is out of its manufacturer's warranty, you get all these calls from a whole bunch of CD-sounding scumbags who try and convince you that they are some sort of manufacturer's warranty. That they are from the warranty department and they have all these weird stories. They are from one particular provider trying to get you to give them a couple of thousand dollars so they can give you headaches down the road when you try to actually file a claim.

I was looking through the mail and was thinking about the cost so I talked to Carchex protection specialist and was reassured. They took their time and explained every last detail to me. I would recommend them. My experience has been great so far.

My warranty had run out from the dealer. It turns out that when a warranty is running out from the dealer, different providers have access to the car owners’ information and I received a letter from some insurance companies. I chose Carchex as their price was reasonable. The male representative who handled my application was very professional and the protection specialist that I talked to was pleasant. The good part about them is it is only $100 deductible. I used to have a problem with my previous insurance companies as it was always $1000 or $500 deductible. With Carchex, it's going to cover all major parts and the little things but it doesn’t cover if you’re being careless.

The young lady who called me talked to me about the extended warranty but didn't push me into anything. I looked the company up online and out of that, I decided to go with Carchex. The process was easy. However, when I received the warranty in the mail, the policy states that it could be possible that you would have to pay the entire bill and then they reimburse you. I was really upset so I called. In fact, I was going to cancel it. But, she reassured me that that would never be the case. I would recommend that they take that out because that's why you're purchasing the warranty -- not to have to pay $3,000 when you have your vehicle serviced.

I was buying a used car and wanted to get some extra coverage on it so I purchased one from Carchex. I'm waiting for my package to come in the mail. They were supposed to send that out to me a long time ago but they sent it to the wrong address. They said they were gonna take care of it and send me another one. So far, I haven’t really had a bad experience with them.

I called two days ago because CARCHEX sent me a package, what it covers in my car. It has a lot of things that I have to read in the book. So, I was asking some questions, what it covers, if it covers the lights in the car or the navigation system in my car. They told me they didn't cover. When I got the insurance, they told it is covered, now they told me it doesn't cover. I don't know and I got some questions on it. However, my car is okay right now and I would recommend them to a friend.

I drive my truck a lot and thought that an extended coverage is something I could have. When I contacted CARCHEX to buy the plan, the specialist has been helpful and did a great job. I have not used the warranty yet but maybe one day. I'd recommend CARCHEX.

The original warranty on our vehicle had run out. With me being an old driver, I was trying to make sure that my wife and daughter are taken cared of should something happen. I was inquisitive in calling and checking out Carchex, and I was surprised at the numbers that they quoted. Purchasing the protection plan from them was fairly easy, too. The protection specialist was very helpful and made sure I understood everything. He broke the plan down to me as best as he could.

I need insurance coverage, and on consumer reports, CARCHEX is number one, so I applied for that. However, I'm dissatisfied with the customer service I got from CARCHEX. I had a little bit of problem with the associate that's helping me. I got a quote and I told him that I need to cancel my existing extended service warranty before I can purchase the new one. I called him back and he never returned my call. That happened three times. In the end, I had to talk to a supervisor who helped me out instead. He was the one who finished off with the paperwork.

I purchased Carchex and it was a very easy process. The representative answered every question and was very knowledgeable about what he was selling. I feel at ease. I'd recommend Carchex to a friend.

Had a great representative to talk to. Charlton was very informative. He explained everything about Carchex and all that they cover in case you encounter with your vehicle. Also, where to take your vehicle for repairs. He has my respect and was very pleased with his help. He's an asset to his employer. Keep up the great job. Will keep in touch.

It was a very positive experience with CARCHEX. Their sales rep was very professional, helpful and answered all my questions.

I called and had wonderful service from Leon **, he did everything he could to give me the best deal possible. If everyone I dealt with were so awesome, I'd shop more.

I have a 2011 Taurus and it's running good right now. Cars are running good while they're new but I better get something in case something goes wrong, so I got a a coverage from Carchex. Purchasing the plan was great and they have wonderful people there.

I bought my vehicle last year and my warranty was about to be up so I decided to get an extended coverage, and my experience buying one from CARCHEX was good. In addition, their protection specialist did his job and explained all.

I got an extended coverage policy for my vehicle because I can't afford everything in case something went wrong with it. I looked up CARCHEX after receiving something in the mail and went for their policy afterwards. The purchase was an easy process, with the protection specialist thoroughly assisting me through it all. I saw a lot of negative reviews about CARCHEX after I purchased the policy, but I decided I'd take a look for myself. It might serve me better than other people. I haven't had any problems with my car so everything is all right as of now.

It was easy to purchase CARCHEX plan, but it's a pain in the butt to cancel it. I am satisfied with it, but I'm going through stuff so I'm trying to cancel, and I don't know what to do.

I was talking to my girlfriend and she said that it's best to have an extended warranty with the type of car I have. We have the same car - hers is a 2008 model and mine's a 2007. She has a program with CARCHEX, she gave me their number so I called. Their representative made sure I got the best warranty and I like that she kept calling and never gave up. It was a good experience and I have told two people about them.

CARCHEX offers a lot of extended stuff that I need on my car just in case it breaks down that's why I went with them. Purchasing the plan was easy. When I signed up, the protection specialist answered all my questions and explained how the claim filing system works. He was a good representative. I'm happy with it and I will recommend it to a friend.

Back in the end of 2009, I bought a 2010 Ford Expedition and at that time, I also bought an extended warranty which went for six years for 72,000 miles that would expire this December. Everything in that car is under the policy – power windows, AC/heater – the whole nine yards. I know repairs would be very costly on that so in order to try and keep it down, I looked for an extended warranty that would pick-up any of the repairs that might have to be done on it and ended up going with CARCHEX being “the most coverage” as it’s almost like a bumper-to-bumper type of warranty. Getting their policy coverage was very painless and there were a number of advantages that I would have for the duration. They made it very easy and simple. When I had any questions, I could call on the phone and ask them.

The CARCHEX sales representative was intelligent, knew what he was talking about, and wanted to understand my situation before he tried to close the deal. Very good experience so far and I'd recommend this company.

My warranty was running out, so I decided to purchase an extended vehicle protection plan. The protection specialist explained my benefits as well as how to file a claim. I have a very pleasant experience with them.

The warranty of our vehicle was expired and my wife wanted more coverage for it. We checked CARCHEX, saw that they have a good reputation, and decided to go with them. We had a good experience with their protection specialist. However, we haven't gotten the paperwork from them yet.

I decided to keep my vehicle longer so I bought an extended coverage from CARCHEX. Their protection specialists assisted us during the purchasing and the whole process was easy. I haven't utilized the warranty yet but everything seems okay.

My car warranty was expired and I received a notice while I was trying to get back my warranty and I decided to do the extended coverage with CARCHEX. Their guy, Chris was very nice. He explained everything, detail to detail, and I didn't have any problem. I would recommend this company to a friend.

Our old coverage ended and so we decided to acquire a new one with CARCHEX. Their rep was very accommodating and gave me what I was looking for, didn’t really try to upsell me. They're extremely helpful and very quick about it. I'm thinking to call them back about getting another warranty for my pick-up.

I have a 2006 car that looks new and wanted to take care of it so I looked for an extended warranty. Carchex gave me a lot of information. Les, the protection specialist I dealt with, did very well. They were there to answer my questions and get back to me by phone whenever I needed until I was able to purchase the contract also. It took me a week but it was okay. Everything is fine.

The purchasing experience with CARCHEX was okay. However I had to cancel the policy because my trucks got a plow on it, a straight exhaust, a chip in it and it's the way I bought it. They didn't tell me any of that until I got the documentation telling me that they won't cover anything on the vehicle if it's like that. CARCHEX policy is perfect – excellent deal, but it cost me 5 grand to get my truck back to start and I like the way it is. I’ve got to have the plow on it since I live in Alaska, and we’ve already got two and a half foot of snow up here.

Carchex is very good. The sales lady I dealt with was good. She knew about all the companies and competitors. She even gave me their information and allowed me to go and check the other competitors. I had a great experience.

I needed an extended coverage so I purchased one from Carchex. The man I spoke with was wonderful - the way he talked and everything he explained to me.

We got a notice about three weeks ago notifying us that the original warranty was going to run out and then Carchex was offered. The people from the finance department of which we got our vehicle told us that we can't go wrong with what is offered and there's nothing they could have done better. So I availed of the extended coverage and the process went smoothly. They were generous, kind, and they told me about the 30-day window. I can either disconnect, discontinue or keep going. I made a downpayment of $113.70 and also paid for the next due. I would be calling them if something goes wrong with my vehicle.

I have a car that I know I'm going to need a warranty for to be on the safe side. It has cost me a lot of money and I didn’t want to do that anymore, so I figured a warranty will be a good idea to help me out. I purchased one from Carchex and a guy named Roger helped me. He did an excellent job. I haven't used it yet but so far, I'd recommend them to others.

It's a good thing to always have extended coverage. I had a refrigerator I purchased and it was 15 years old and I kept renewing the extended warranty every five years. When something went wrong with it, the company allowed me about $1,500 to pick out a new refrigerator. The warranty had paid for itself in repairs through the years with icemakers and other things. I didn't lose any money on it and I ended up with a brand new refrigerator which I'm also carrying on. So I really believed in the extended warranties. With Carchex there's no limit as to how many miles or how many dollars unlike it is with most of the car warranties. The process of purchasing was also fairly easy.

I got extended coverage on my car because sometimes I might not have the money and it might be useful. I plan on keeping the car so I got one from Carchex. When I purchased the plan, the specialist went over everything and made sure that I understood before I actually agreed to getting into anything. He was very nice and told me to go ahead with the two-year plan. He said that after my two years, I can always add more years onto it. I’m very satisfied with my experience.

Having a vehicle protection plan is very valuable. The specialist from Carchex persuaded me into getting it and the process was easy.

Our mechanic recommended Carchex to us just in case. It's a nice coverage, helped in case of anything and not that expensive coming out of pocket. Also, the guy that helped me during my purchase was very informative and nice.

My extended coverage ran out when I needed it. I purchased one from Carchex and it was easy. I called the guy and told him I needed to talk it over with my wife, then I got back to him. I knew what I wanted, so it wasn't a question of selling me anything, just telling me what it cost and I gave them my bank routing number and he sent me the package. All I have to do is wait for him to send me a card to put in the car. For a four-wheel drive, a protection plan is invaluable.

Having a vehicle protection plan is really good because you never know when things happen or car gives out on you. I'm not hoping for that to happen but when my car's extended coverage expired along with its bumper-to-bumper warranty, I went ahead and renewed it with Carchex. The vehicle protection specialist told me a lot and was helpful. He covered everything that it would cover under that warranty. So signing up with Carchex has been good so far.

I’m almost done with the extended coverage I had with the dealership, so I bought an extended coverage from CARCHEX and my experience with them so far was fine. The guy from there answered all my questions and he also seemed to be pretty knowledgeable about the coverage and stuff. I just purchased the whole coverage and hopefully I won’t have to use it, but the way my car is starting to drive I think I may have to.

My brother had gotten extended coverage from Carchex for his car. He was telling us about it and we just got one. The guy was very helpful and upfront with everything and it all went smooth. He explained to me what the coverage would be, what my options and different packages were. It was a great experience, very helpful.

I would definitely recommend Carchex to a friend. Joe ** was great to work with. He was very professional and answered all of my questions. Joe was not pushy at all and waited for me to call him back once I decided I was going to buy this warranty.

Signing up with Carchex was good, though I haven't used it yet. I shopped around and they were the cheapest ones. I was making a payment before and it was high. I couldn't afford to have extra coverage and I refinanced my car so my payment ended up being lower. Now I'm paying about the same with what I was paying for the car itself, but now I have coverage. Purchasing it was easy, I didn’t have any problems. The protection specialist was friendly and she was able to answer all my questions. The peace of mind in case something happens is what makes it valuable. I'd recommend Carchex to anyone.

I have a Volkswagen and I was getting at the end of the warranty. I don't have any problems with the car but I didn't want to take a chance. I chose Carchex as extended coverage as they were rated highly in the consumer reports while researching online and more of the places are recommending it. The protection specialist was fine and thoroughly assisted me. They answered all my questions. I was happy with purchasing the protection plan and in most cases, it’s pretty important to have one now.

Purchasing CARCHEX was an excellent experience. I was pleased with the way they have walked me through the entire program and that's what won me over more than anything else. My vehicle is a classic and everything is good with it so far. But I decided to get the extended coverage so that in case I did have any problems with the car, I can get it taken care of.

The experience was good overall. Any dissatisfaction is over the price. I was tough on this issue but I am a realist and understand that the cost is based on vehicle age -- my 1997 Jaguar XK8. Actually the cost increase for more coverage wasn't bad, the problem is the initial. That is obviously not a fair complaint by me.

I had a very good experience over the phone with Customer Service on the information for CARCHEX. I understand information, very clear.

My warranty is going to be up pretty soon and I need extra coverage because I travel to work a lot and make sure everything is safe. Extra coverage is very valuable because if anything happens, I'm covered. Carchex is one of my first options and they have a good price. They've been helpful in everything. I had a good experience with the specialist I dealt with and I was assisted thoroughly, specifically on the rate. Based on my miles of driving, we come along in choosing the right plan with Carchex.

I’m dissatisfied with my experience with CARCHEX. I already paid it last month and I haven't gotten my papers yet or any kind of acknowledgement of being issued to anything. The protection specialist was alright but it could have been better. He explained everything to me and said he's gonna send the papers. He didn't follow up on what he told me he was gonna do. I went to read up and they gave me so long to accept it or not. But how can I do that if I haven't had a chance to read it.

I bought a used three-quarter-ton dodged diesel pick up planning on taking a cross country trip for about a year on it so I bought an extended coverage from Carchex. I want to make sure I won't get any big bills if something happens. Their specialist was very good and informative. They were very highly rated when I got online and that's why I went with them.

The signup process with CARCHEX was great and easy. They were very nice and courteous and explained things. My purchasing experience with them was fine although I haven't used it yet. I have to wait until the twenty third to even be able to use it. Also I've been trying to send out that thing for the rebate and twice I bought an envelope and a stamp and I've lost it. I hope I get it off in time because I did it the fifteenth so it's like a couple of days.

My car is a 2013 Chevy Sonic LT Hatchback and I was told I had to wait till I put a thousand miles on it to have it checked out. I recently bought this in May and have come to find out that it was used. I bought it at the Excalibur over here in the Tri-Cities and after I bought it, they told me that there was no warranty on it. So I said, "Well, I'm gonna have to figure out some way to get a warranty because I don't want anything to happen." It matters organically because you have to have a technician working on the electronic equipment in these new cars nowadays. So, I got an extended coverage from CARCHEX and I'm very satisfied so far.

My coverage for my vehicle that I bought has run out and so I purchased an extended coverage from Carchex which was very easy. I called and they sent it through the mail, then I called back in and talked to them about it. Carchex has assisted me thoroughly, and the protection specialist was straightforward, told me what it will cover. I needed a protection plan because everything is so expensive and if something goes wrong with my car, Carchex will cover what they said is covered.

The older models were having issues so I thought of buying an extended coverage with Carchex. Everything was pretty straightforward with my experience. The broker answered all my questions promptly.

The contact was good, very polite. Customer service was not rude, give me the chance to explain myself, friendly, professional in every way. No sharp words, over talking, understanding my needs. This is my first time seeking a car warranty. So far I am comfortable with CARCHEX. Thanks.

The Carchex salesman we talked to was definitely wonderful with explaining everything to me and going into detail. He also gave me information on what I didn't even know about my vehicle. To say the least, my experience so far with Carchex was good that I recommended it to one of my friends.

My coverage was almost to expire and because of the year and the kind of my car, I bought an extended warranty from Carchex. Purchasing the plan was good and the protection specialist explained all the benefits with me well. I'm hoping that I end up happy with it. So far, so good.

My vehicle's warranty already expired and CARCHEX made me a good offer for an extended coverage. The person I was in contact with was pretty good and explained everything. Now, in case something happens, I'm already backed up. I would recommend them to somebody else.

I acquired an extended coverage from Carchex because I got an older car. The protection specialist thoroughly assisted me and interactions with him were pretty good.

Helped me take care of everything I needed to do to renew the warranty in a very effective and efficient way.

Having a vehicle protection plan is very valuable. Anything can happen, one can never know. I purchased a used car and I don't have monthly payments because I purchased it outright. To me, the insurance is considered my monthly payment and it gave the security to ensure that if something happens to the vehicle it will be taken cared of. The rep from Carchex that I spoke over the phone was very knowledgeable and helpful. Sent me the information for me to read and look over and thoroughly assisted me (If it wasn't for that I would think twice about getting the coverage). They were able to answer questions and educate me. She won me over with helping me make a decision.

I've been looking at extended warranties for my 2011 Durango and after listening to some aggressive, "buy now" ploys from other providers, stumbled across CarChex. My rep Will was very helpful, low pressure and provided me with various warranty options for my vehicle before I committed to anything. Thanks for taking the stress out of this decision!

When my warranty went up on my car, I bought extended coverage from Carchex. My experience was wonderful, I have no problems. Interactions with the protection specialist was perfect as he described everything to me.

The gentleman from Carchex was very helpful and informative with his work. He called and worked with me in every way because I didn't know anything about it. He was patient with me and an excellent salesperson. I use to have coverage on my vehicle, but for some apparent reason, they stopped, so I had to find another company because a protection plan is valuable for me. I have Carchex now but so far I haven't had a chance to use it yet.

I had a policy with Carchex since March and I just renewed. It was a good interaction with the protection specialist. Overall, I'm satisfied with them.

The extended coverage costs so much but the representative from CARCHEX who I talked to was nice and he made sure everything is right. He explained everything to me, assisted me thoroughly and answered all my questions.

I looked up a few extended coverage policy and the CARCHEX deal sounded better to me. I enjoyed the protection specialist and he has worked with me and I had no problems. Right now, I’ve had no problems with my car but it’s been extremely easy getting it done and everything was explained to me and sounded good.

I have this older vehicle and I don’t want to deal with the problems after the first thousand miles so I got an extended coverage policy for it. Having it gives me comfort of knowing that major things are taken care of. Purchasing the protection plan from CARCHEX was fairly easy. The protection specialist was fine and he was the most professional (out of the few who called) unlike the ones in used car sales. I want to be treated like it's a service, not some timeshare deal.

Purchasing the vehicle protection plan from CARCHEX was good. I went online and wanted a quote, and got a call pretty quickly after that. The salesperson was a little pushy. It seems that they just wanted to make a sale because when I was talking to the salesperson, she went through the material quickly and we weren't afforded much time to read through the documentation. I felt a bit of sales pressure but I already knew it as it's what I expected. That was the only negative in the experience.

I got an extended coverage from Carchex and purchasing it was easy. The protection specialist was very good and he thoroughly assisted me and was able to answer all my questions and explained things to me. Overall, Carchex is a cool service.

I have a very expensive car. If my transmission were to go out, it would cost me $5,000 so when the Carchex guy was explaining everything to me, I asked if I might have to get my Ferrari fixed, I wanted know the amount. He answered that I'll just pay a hundred-dollar deductible and I decided to see him then. I went online and just got it. I was scared of a person getting my card number and had done research on it, went on ahead and had it debited on my account. The protection specialist thoroughly assisted me.

The Carchex sales representative called me several times and I ended up going with them because of that. I have yet to experience dealing with them but I'm happy so far.

My vehicle is a foreign car and it didn't have a warranty on it, so I looked into acquiring an extended coverage. CARCHEX was sending me information for the last few months and I finally responded. The protection specialist was very friendly and good. I was very pleased with the initial interaction. But I've been trying to contact somebody from their customer service line, which is not very good. So I'm very dissatisfied right now.

My car has a popping sound whenever I turn and they told me it’s the rack and pinion, and not the wheel bearing and my tire rods. So we fixed the rack and pinion and it’s still making the same sound. The technician said, “Ma’am, I’m going to look at it again. It’s your rack and pinion side”. It came out of my pocket again. Then something else went wrong after they fixed it, and it had to come out of my pocket four times. I was highly pissed off that my warranty didn’t cover it. I wish Carchex called me about a month or so earlier because I paid for the these things from my pocket. I’m waiting now for my wheel bearing.

Our vehicle is getting older and I thought it would be a good time to acquire an extended coverage for it. I got an email from Carchex - I wasn't looking for anybody in particular but when I got the email I sorted it out - and it was reasonable. The protection specialist was very good and answered a lot of questions and told me what would be under warranty. Purchasing experience with them was very good. Having a vehicle protection plan is very valuable especially in a diesel as when they break down they're expensive.

I got my vehicle about a year and a half ago and I didn't buy an extended warranty that time from the dealer. I think a protection plan is good and valuable so I figured I'd buy one now being on the safe side. You don't know what's going to happen. The specialist from Carchex was good. He answered all of my questions and thoroughly assisted me. Purchasing the plan from them was easy process. In fact, I just sent the contract back to them.

With every thing I have read it seem to be a great warranty. I will tell my family about it.

My third party warranty was over and I was contacted by someone from CARCHEX and explained how the warranty will work out for me. But that time when he called I wasn’t able to purchase the insurance due to financial reasons, so when I got my social security check the second Wednesday of last month, I had given permission to debit my account and take out the first month. I’d recommend them due to the package in the mail that I received and the gentleman that was on the phone talking to me.

I didn’t use CARCHEX yet and I hope not to have to use them but I have a very good experience with them as of now. The salesman explained everything and he lead me to the right warranty.

It was because of the type of vehicle that I have that I decided to get an extended warranty. I wanted to make sure it'll keep functioning and will be ready to go at all times. If something happens, I want to be able to be able to take care of it. And even though the warranty costs more, it's well worth it. Having a protection plan for me is 100% valuable. It's like having a damned marine. With Carchex, I dealt with Alex and it was good. I do appreciate having somebody like him. To this moment, Carchex has been superb. Everything has been perfect.

I did a little research on Carchex and talked to a few mechanics and they said it was pretty good. I wanted the best one so I purchased an extended coverage policy from Carchex and it was easy. I called and had some questions. I was on hold - they were really busy talking to other clients at the time but it was okay. Everything has been smooth for me and I'm pleased with them.

I purchased a vehicle that is a couple years old and the factory warranty is expired. It is very valuable to have a vehicle protection plan, so I purchased the coverage. My purchasing experience was great - the form is easy to fill-out and user-friendly. The protection specialist was very detailed and knowledgeable. He knew a lot about the product they sell, and he answered all the questions that I would've had before I even asked.

The service from Carchex has been outstanding. So far, everything has been great and I'm pleased.

Carchex's protection specialist was great and well spoken. He gave me lots of information and told me about a couple of different plans. Furthermore, I have really found the vehicle protection plan valuable. I've had it for the last two years on my car and used it a couple of times so it's a good thing.

The CARCHEX team did a good job. I was pleased with what and how they explained the protection plan and how they put everything in the perspective and easy for me to understand. It was a wonderful experience. I would recommend it to a friend and family member.

So far, I haven't had any issues with CARCHEX. Having said that, it's all straightforward and everything has been easy and going along. I figured it would be a good idea to acquire extended coverage for my vehicle since it's a Ford and they start having issues around this age. It's also easier and cheaper to pay it off monthly in anticipation of any issues.

I first received a notice in the mail telling me that my current was running and that it would be inexpensive. I had a major issue so I jumped on and got CARCHEX. My overall experience with them has been pretty easy and when I talked to their protection specialists, they were able to answer all of my questions and helped me in every way. I consider this protection plan to be very valuable and I would recommend it.

My vehicle is 2012 and it had a lot of recall. I got an extended coverage policy for it to make sure that if major parts break down, it’ll be covered and I wouldn’t be spending large sum of money just to make the car move. I went with CARCHEX over other provider because of the price. In addition, their protection specialist was knowledgeable and the process of buying from them was easy.

Their customer service was good and I would recommend them to a friend.

It's the first early days within my contract. I usually reviewed other coverage for the other companies that I went through and Carfax recommended Carchex. The people at Carchex were helpful and thoroughly assisted me.

Everything was fine with CARCHEX and I'd recommend it. The process of getting signed up was straight to the point and very clear and I understood everything they explained to me.

I had an extended coverage policy previously. It was expired and I intend to keep the car for a couple more years, so I thought it would be a good idea to continue to get it covered. It was very easy purchasing the protection plan from CARCHEX. The protection specialist is informed and able to assist me and answer all my questions. It's very valuable to have a vehicle protection plan for my car.

Getting signed up with CARCHEX was great, fast and easy. It went rather well. They should keep doing a good job and I will recommend them to a friend.

Julie was the best representative I've ever had to deal with. She sent and went over the quotes with me and I told her, "Let me think about it and I'd give you a call back". I told her to give me a call if I didn't call her back a certain time. She called back and said, "We spoke a couple of days ago about your extended warranty". She was very courteous and nice. I didn't even have much questions and she was answering all the questions that you would possibly have. She was totally awesome and definitely the keeper. I would definitely recommend.

I recommend Carchex. I've had no problems working with their protection specialist in purchasing it, I felt I was thoroughly assisted. They sent a comparison based on me getting Carfax and I liked Carchex's comparison better than what I was offered.

I needed an extended warranty on my car and Carchex was the best deal to me. The purchasing process was very simple and easy and the specialist answered all the questions that I asked him. I'll recommend it.

Carchex has been a great experience. The representative that helped me was the best. She helped me understand everything and I love the pack that she gave me.

My car's warranty was out so I decided to purchase an extended coverage policy. The guy that CARCHEX had on there was the same guy that it has on TV. There was no problem purchasing my protection plan from them and it went right through. Also, the protection specialist was great. I'm satisfied with CARCHEX.

They let me think the extended coverage is more than what it's supposed to be so I sent in the cancellation notice on Monday.

It is very valuable to have a vehicle protection plan. The warranty on my vehicle run out and I wanted to have coverage, so I decided to acquire one. Carchex had everything I thought that I need, so I went with them. I also had good interactions with their protection specialist.

I love my cars and wanted to see them covered so when one of the warranties ran out, I decided to get extended coverage. Carchex gave me something to use. Their specialist did a good job and gave me all the information I asked for. I would recommend them but I didn't realize I did it on both of my vehicles - one of them is still good for another two years. I'm paying for two extended warranties on one vehicle and I was getting ready to call to cancel one of them.

I like Carchex' monthly payment and that I can cancel it anytime. The gentleman I dealt with, Anthony, was very helpful. He explained everything to me very well. The most important thing was that I don't have to pay them a big sum for two or three years. And when I sell the car in six months, I can cancel the warranty. I have a car worth $60,000. If there's something that happens to it, the cost will be very expensive. With Carchex, everything is perfect.

We are very pleased with the follow-up to our inquiry regarding Carchex services. Customer Service Representative, Steve ** was engaging, enthusiastic, candid and informative. He provided solid responses to our policy questions, and was responsive to our need for information. Mr. ** represents the best in customer service representatives - far better than Comcast, Apple, Geico, AAA, and other companies with whom we conduct business. Thank you!

I like to have coverage and was looking online and saw CARCHEX. Their specialists were courteous, knowledgeable, and helpful. I haven't really read over the plan but I'm happy with them so far.

Phil was helpful and also enlightened me when I thought something was bumper to bumper coverage and it was not. He got me a plan which met my needs and worked with me so it would fit within my budget. Great job and so far so good!

I haven't used or done anything with them yet since signing up, but it was a good experience to purchase my vehicle protection plan from CARCHEX. My interactions with the protection specialist was pretty good. It wasn't too prolonged.

Purchasing a protection plan from CARCHEX was easy and the customer service was great. The protection specialist was very helpful. It was great.

I initially thought I can't get my car covered since it's now three years old. Then I signed up with CARCHEX and they sent me documentation, but I don't have any experience with them yet. Their protection specialist was good though.

CARCHEX is really fine to me. I enjoy their customer care and the call back to do a cancellation. I didn't get a hard time and they all treated me with a lot of respect and concern so definitely I would use them again. They definitely did a good job. I would refer them to all of my friends if they needed extended car warranty.