AA Auto Protection Reviews
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About AA Auto Protection
AA Auto Protection is a car warranty broker that works with a variety of plan administrators to find the best coverage for you. It has 39 different vehicle service contracts, including powertrain, stated component and bumper-to-bumper coverage, plus a 30-day money-back guarantee. Its quote process is simple, and AA Auto Protection promises not to sell your information. The company’s prices are average, but it offers a price-match guarantee.
Visit www.aaautoprotection.com- Simple quote process
- Multiple plan options
- Price-match guarantee
- Confusing contracts
- Little online information
AA Auto Protection Reviews
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Reviewed Dec. 13, 2015
I had bought a used car for my daughter and I want her to be a bit protected of not having to come out of pocket too much for anything that goes wrong since I don't know how the used car was taken care of by the owner. So we purchased a warranty from AA Auto through the phone and the protection specialist was very understanding, very clear and pretty much everything that we discussed on the phone and initial process of it, was how he said it was when everything came through. I already recommended them to someone.
Reviewed Dec. 12, 2015
I am looking to copy the IDs and other stuff that AA Auto emailed me because I think something might be wrong with my car. I'm having it serviced at Tires Plus probably this week. I just started with AA Auto so I hope everything goes well.
Reviewed Dec. 12, 2015
The vehicle protection specialist I dealt with during my most recent warranty purchase was good. I did a one-time payment and it was very easy. I have used AA Auto three or four different times already, and would recommend it.
Reviewed Dec. 12, 2015
I purchased extended auto warranty from AA Auto Protection because my last one had run out. I had it with them before and it's about 6,000 miles out of warranty. Their certified vehicle protection specialist was good. If they're considering the mileage I had on the vehicle then, he had explained that to me so it's all set. I'd recommend AA Auto Protection.
Reviewed Dec. 12, 2015
Purchasing a warranty was new to me but I had to buy one for my new vehicle so I would be at ease in case something may happen to it. I got the extended warranty from AA Auto Protection and so far, I'm satisfied with them.
Reviewed Dec. 12, 2015
I just bought a new vehicle, so I signed up with AA Auto Protection. When I purchased the warranty, the certified vehicle protection specialist was very detailed. I haven't seen a letter coming in the mail yet till the next payment, but it was easy for them to work with me to make my initial payment. My experience with them was pretty good and I'm happy with them.
Reviewed Dec. 11, 2015
My mother has AA and because I have a BMW which is a luxury car I want warranty on, my mother hooked me up with the same agent from AA Auto Protection. She was like, "Well, I think it’s a good idea you put a warranty on your BMW." So that's what I did and everything with the AA specialist went perfect. The ratings were good, everything went well, and there wasn't a whole lot of questions and hassles. So as far as the process of getting approved, it went pretty good.
Reviewed Dec. 11, 2015
My warranty on my car has expired and I want to keep some additional coverage on it just in case for the future. Paying for AA Auto's warranty was easy and the protection specialist was very patient and knowledgeable about the products. He made AA Auto Protection an easy choice to choose. So far, everything is okay.
Reviewed Dec. 11, 2015
I bought my car through DriveTime and I was on a leasing program in there. The auto insurance that they offer sucks. So I needed to get something that was a little bit better than what they were offering. The AA protection specialist was very helpful when I was purchasing their warranty. He gave me a lot of insight on the different policies and everything of that nature.
Reviewed Dec. 11, 2015
I had an extended auto warranty with AA for my previous car, I had no issues, and they pretty much fixed all the stuff that was wrong so when we bought a Mercedes van, we thought we can use them for the same coverage. I had premium claims before and they paid on time and it was a smooth process. So my AA Auto Protection experience was very pleasurable. But they're not on Saturdays and so you can't get your car fixed on Saturdays if you need warranty protection. It does make sense they have some Saturday contacts people to prove any claims and that'd be really nice if we could get an authorization on Saturdays.
Reviewed Dec. 11, 2015
I haven't had any issues with AA Auto so far. I purchased a 550 and those can be expensive, so I wanted to make sure that I was covered for the major issues in case something happens with the power thing or computers in the vehicle - I've wanted to always carry a warranty on the vehicle that I was making payments on. The protection specialist explained to me everything that I needed to do and told me I needed to drive it for at least 30 days and the warranty will kick in at that point. She gave me options on how I wanted to pay for it. I chose one and she took care of it over the phone and let me know that everything had gone through and explained to me when it would fall in place for the next month. So far, with just her talking to me, I felt good about purchasing it. I would definitely recommend AA Auto to someone else.
Reviewed Dec. 10, 2015
I've had a good experience with AA Auto. Every time I've called, they've been very helpful and so far I have not had a problem with them. My old warranty was expiring around February and I did not want to be in a lapsing situation or wait till the last minute to make sure that my car was covered. The protection specialists answered the questions I asked and they were knowledgeable of what I was trying to do. I wanted to make sure that acquiring warranty 90 days before the other one expires was an option or if I had to wait till the last minute.
They were able to assist me and give me good information, that this would be a better time to acquire the warranty because sometimes we can get busy and forget, and by the time we get back to it, it's a little too late. One won't interfere with the other. I also wanted to know places that they worked with that would take my vehicle in case of an emergency. Payment was not a problem as they accepted my initial payment with the Visa card. Then I pay monthly with a tech over the phone. I'm very satisfied with my experience.
Reviewed Dec. 10, 2015
I feel that AA Auto gave me more bang for my buck. I had just purchased a car and it's going to be my forever car so I thought to purchase the extended warranty. The certified vehicle protection specialist was very helpful, professional, answered all of my questions and I feel that he gave me a good interview so that we knew what my needs were and we did that with the purchase that I made.
Reviewed Dec. 10, 2015
My existing warranty is about to expire so I looked into acquiring one from AA Auto Protection. I had a good experience with their certified protection specialist. Making payment was easy and everything went nice.
Reviewed Dec. 10, 2015
I needed an extended auto warranty for my car. AA Auto Protection seemed that they had a good deal for me so I went with them. The protection specialist was nice and personable.
Reviewed Dec. 10, 2015
I never had any type of warranty so I decided to get one because we'll never know. So I did a Google search and AA Auto has the best deal per se. Not a lot of warranties do anything past 160,000 miles but AA does and that helped. And so I purchased a warranty, did everything online, and the experience was okay.
Reviewed Dec. 9, 2015
It's for peace of mind that I got an auto warranty from AA Auto. So far, it's been good with their protection specialist. It was also simple making payments for the purchase.
Reviewed Dec. 9, 2015
I looked into getting an auto warranty because the one I got is running out. I signed up with AA Auto but I haven't gotten anything yet. But when I purchased the warranty from them, their specialist was fine. He explained the benefits and how to file claims, although I figured those were going to come in a paperwork anyway. Making payments for purchasing the warranty was easy as well.
Reviewed Dec. 9, 2015
I bought a used German car and the car buying service that I use recommended AA Auto Protection for the extended warranty so I went with them. Purchasing the warranty was a good experience. The certified vehicle protection specialist explained how to file claims and was able to answer my questions.
Reviewed Dec. 9, 2015
Signing up with AA Auto was quick and easy for the most part. I've always had a warranty on my car. It had a little more mileage than I normally purchase so I wanted to make sure I had a warranty on it. The protection specialist I dealt with was good, she got back to me quickly. I only had one issue with how the coverage was set up and they worked with that and fixed it so it's good. I've only made my initial payment, they just took the down payment over the phone with my card and set up a recurring payment.
Reviewed Dec. 8, 2015
I acquired an extended auto warranty because my vehicle's has run out. I chose AA Auto because comparing them to other companies, they had a better package, and the individual that I spoke to was down to earth, communicated well, and made me feel a little bit more comfortable than anybody else. As far as the purchasing the warranty, it was easy-breezy, but I would have to drive the vehicle a thousand miles, or a month has to pass, until it's covered. If the vehicle does incur any issues, I hope it won't be a hassle for them to pay for it.
Reviewed Dec. 8, 2015
I bought a used car and I wanted to have peace of mind so I bought an extended auto warranty. So far I've been okay with AA Auto Protection.
Reviewed Dec. 8, 2015
I looked into getting an auto warranty when I bought a new vehicle and AA had the best price. Basically they had same offer that other places had but just a better price and their protection specialist did everything that I asked for. Making payments for the auto warranty was easy, I just gave them my credit card information.
Reviewed Dec. 8, 2015
I wanted to have a protection on my vehicle since it had more than a hundred thousand miles on it already, so I went with AA Auto. The certified vehicle protection specialist we dealt with was definitely very helpful and she provided me with all the information I needed. Payments weren't difficult as after I made the first deposit, payments were set up automatically through my credit card.
Reviewed Dec. 8, 2015
Our cars are older so we needed to extend auto warranties and after I called a few providers to get a quote, I chose AA Auto Protection. They had the best rates. Our purchasing experience was good and the certified vehicle protection specialist was very knowledgeable in helping me out.
Reviewed Dec. 8, 2015
I don't have many miles on my car. It's six years old and I want to protect myself against any extended problems so I decided to get an auto warranty. During which I had a very good experience with AA Auto's vehicle protection specialist. Making payments for the purchase of the extended warranty was no problem at all as well. I gave them my credit card and I was charged $99 upfront. We'll go from there, but I know that the policy doesn't take effect for 30 days after signing up.
Reviewed Dec. 7, 2015
My warranty was about to expire and last year I extended my truck's warranty with the company. I had no problems with it so that's why I'm extending my car's warranty as well. The protection specialist was very helpful. She found me in the system, showed me that I was with AA previously and she took care of everything, sent me an email with my confirmation. Everything went well and I would definitely recommend them.
Reviewed Dec. 7, 2015
I have an expensive car that I need to make sure is covered. The warranty's out, so I need to get an extended warranty. We had one, but the warranty provider didn't do what they said they were going to do. Then I searched online for warranty providers and AA Auto Protection seemed to be a reputable company. When I talked to the guy who sold me the plan, he seemed very knowledgeable and made me feel very comfortable with AA Auto. However, I haven't gotten to use them yet. My policy may not have come in effect yet.
Reviewed Dec. 7, 2015
I wanted to have the peace of mind of having a guarantee in case something goes wrong, so I signed up with AA Auto, and it was easy and painless. I told them what I was trying to pay and they gave me a list of options. We then figured one that worked and was within the budget that I was trying to stay with.
Reviewed Dec. 6, 2015
I tried to buy an extended auto warranty last year but I still had my warranty on my car. I chose AA Auto over other auto warranty providers because it's cheap compared to what everybody else offers. Their certified vehicle protection specialist was great. He looked for the lowest cost he could find and his customer service skills was excellent. It was easy to make payments because the rate was so cheap. I was able to afford it, so I paid it. The customer service rep made it easy too. He didn't try to pressure me. He's a good customer service agent.
Reviewed Dec. 6, 2015
My warranty was expiring and decided that instead of going with the company I had before I would look around a little bit and AA responded. What was more than likely the reason why I went with AA Auto Protection is because of the young man that I spoke with. He was very nice, professional, and gave me a lot of information. It was a good experience as far as asking questions. I’m afraid I had another company that just pressured me and just hurried me along, but the guy from AA took his time and explained any questions to me that I asked. He was a perfect customer service agent.
Reviewed Dec. 6, 2015
Since my car is old, I needed an extended auto warranty. I called a lot of companies and most of them didn't want any mileage exceeding over 150,000 miles but AA did, so I chose them. Also, I liked the way the rep talked on the phone. He has some funny questions.
Reviewed Dec. 5, 2015
We acquired a warranty from AA Auto for my daughter's car. The payment is so affordable. But, they have started deducting the payment from my account and they were supposed to send a statement every month in the mail. Other than that, my purchasing experience is good.
Reviewed Dec. 5, 2015
I'm glad I got AA Auto Protection. It was so easy to do and I should have done it a long time ago. Everything was thoroughly explained to me and the sales rep did an excellent job. I had taken my 85-year-old mom in for two months now and wanted to get the warranty but I didn't want it to be too expensive so I had been putting it off. They worked it out real good that it's not expensive after all. I'd recommend them to a friend, and I actually did pass them on to some coworkers.
Reviewed Dec. 5, 2015
AA Auto was a pretty good experience, I recommend them.
Reviewed Dec. 4, 2015
AA Auto canceled my policy with them due to miscommunication in the beginning about the car mileage. When I got my paperwork, it said that the mileage was at a certain number. When I did the Carfax, Carfax showed that it was a different mileage. They couldn't give an exact estimate or straighten it out but they're costing me a whole bunch of money. I'm not with them anymore and I found another warranty place.
Reviewed Dec. 4, 2015
Buying a vehicle was the reason I looked into acquiring an auto warranty. When purchasing my warranty, the certified vehicle protection specialist was very informative and we went with the deal. They were sufficient and the only thing that I do not like is that they turned automatically per month into sending out a statement or a bill.
Reviewed Dec. 3, 2015
I had a good experience with AA and their protection specialist. I'm about to get a Cadillac and I'm gonna put a warranty on it. I chose AA over other auto warranty providers because of its reasonable price. Also, making payments for the warranty was very easy.
Reviewed Dec. 3, 2015
I got an auto warranty for my other vehicle and purchased another from AA Auto because they’re cheaper and reasonable. It was a good experience talking to their specialist while purchasing the warranty and I’m very satisfied overall.
Reviewed Dec. 2, 2015
I just had AA Auto for a few weeks and so far, so good. I had to do some repairs a while ago and I realized that it would be better off to have an extended auto warranty because that can be costly. Making payments for purchasing it wasn't hard at all. I would recommend them.
Reviewed Dec. 2, 2015
Our old warranty is going at the end of this year so we were looking for a new policy to cover the car for another 6 years. AA Auto Protection was reasonably priced and they were very good. We bought the policy from Bruce who answered all my questions very quickly and with good definition. That was very important to me. We've had the policy for about a month and so far, it's fine. The whole experience was very easy and understandable.
Reviewed Dec. 1, 2015
AA Auto offered everything I wanted and the price is very good. Jordan was very informative, good and helpful. He informed me about all the things that the warranty covers and sent me the information. He gave me his extension number which was very helpful to get in touch with him. I'd recommend it.
Reviewed Dec. 1, 2015
I got another car and just bought an AA Auto policy. I've always had warranty on my vehicle and I know the benefits of having a extended warranty versus paying out of your pocket. Their rep was knowledgeable and courteous. He was straightforward about the pricing and in trying to get me the best possible deal. This is my third policy but the first one from them. I emailed them this morning because I haven't heard back from them in terms of the billing cycle or the payment process. But all in all, I would recommend them.
Reviewed Nov. 30, 2015
My overall purchasing experience with AA Auto was good. I would recommend them.
Reviewed Nov. 30, 2015
AA's protection specialist was very helpful. There was a period of time where I wanted to buy and then something came up and I couldn't come up with the down payment but he kept in contact with me. The company seemed to be more willing to work with me on a payment that would be affordable for me on a monthly basis and the down payment to get started. So compared to some of the other ones they were basically offering the same coverage but for twice as much money. From the research that I did with them, I couldn't find someone that said, "No! Don't buy from them. They're awful." So I felt comfortable with it. AA is good value for your dollar.
Reviewed Nov. 29, 2015
We had a second car but it didn’t come with an auto warranty on it so we thought of getting an insurance for protection. I got one from AA Auto Protection and my purchasing experience with them was great. They made the payments affordable for me.
Reviewed Nov. 29, 2015
I purchased a Ford Expedition 08 so we got an extended warranty. The gentleman from AA Auto Protection, Liam, offered me the best rate for a 5-year, 6,000-mile extended warranty at the rate of $1,800-$1,900. I thought that was pretty reasonable compared to others. I was told that payments would be easy and I thought I could manage it so I went with them. Although, I called AA Auto Protection once to see what was covered and they weren't very helpful. They tried to shoo me off the phone. Overall, as long as it's going to pay if something happens, we shouldn't have any problem.
Reviewed Nov. 28, 2015
My overall purchasing experience with AA Auto was fine. The guy that I spoke to was responsive and informative about the policy. I thought it was good.
Reviewed Nov. 27, 2015
I checked on AA Auto and they showed a good rating. They seem fair and reasonable. There was no BS in their conversation. Overall, they are real good.
Reviewed Nov. 27, 2015
I've gotten a warranty from AA Auto before for a different vehicle, and when I had bought a used pickup, I knew that AA's warranties were substantially less money than getting one through a dealer. The dealers always try to talk you into it, but I just knew AA was a better deal. Having had these warranties before, I pretty much know how to look up information. We didn't think it was even possible for me to get a warranty on this vehicle, but the guy that helped me kept looking and found what I feel is a really good one. He was great and my experience with them has been fantastic.
Reviewed Nov. 27, 2015
Buying from AA Auto Protection was fine and it was efficient. I'm happy about my experience.
Reviewed Nov. 26, 2015
The warranty on my vehicle went out, so I was looking to renew. AA Auto came along and I was kind of curious, so I checked them out. The protection specialist said that to file a claim, you just call in and set it up. He also mentioned the benefits such as roadside assistance, where I can rent a car if my vehicle is in the shop for more than a couple of hours, or that they will come and tow my vehicle if I'm out of town and kind of stuck. The customer service was pretty cool. The rep was a cool dude, and he made me feel comfortable. They've been excellent.
Reviewed Nov. 26, 2015
I have a BMW and a Jaguar. I got an extended auto warranty because it gets a little expensive towards the end. I went with AA Auto Protection because Jaguar wanted me to pay the whole warranty upfront which was $4000 which I didn't have to do with AA Auto Protect. I got a little frustrated because the gentleman I first spoke with didn't want to answer my questions. Then I spoke with a lady who's much nicer and switched me to another lady that was more than willing to help me, so everything was okay.
Reviewed Nov. 26, 2015
So far, so good with AA Auto and if I have a friend or a relative that is looking for an auto warranty, I would recommend them. I don’t have any issues with the company and I haven't made any claims yet because the car I bought is in perfect working condition and so far it looks good. I bought the vehicle as is and the auto protection plan was way too expensive and they wouldn't break it down into monthly payments. And I wasn’t able to afford such a huge payment so I started shopping online to get a company that would give me both a reasonable price and monthly payments.
The vehicle protection specialist did a good job, they told me everything that I needed to know, and also sent me information in the mail. I was very satisfied and I didn’t really have any questions for them. We set up the payments for the extended auto warranty on auto debit which was the easiest thing. I gave them a first payment and then they said that starting the month of November, they're going to do the monthly payments for the next 24 months.
Reviewed Nov. 25, 2015
AA Auto Protection staff was very informative and did a good job with me.
Reviewed Nov. 25, 2015
Purchasing a warranty from AA Auto was straightforward, and their payment system is good. I got a new car and wanted to add warranty to it, so I corresponded with them because they got back to me faster, and they had better prices.
Reviewed Nov. 25, 2015
My purchasing experience with AA Auto went nice. I'm very satisfied.
Reviewed Nov. 25, 2015
We discontinued the service from AA Auto because of the lack of respect of one of their customer service reps. The lousy rep gave me an attitude despite me talking to them so nicely. I went to a garage and I was told that they had to take out the transmission to find out why it failed. They also said, "look, there's a possibility this will be denied". So I said, "okay". So, I was told, "you have to call AA Auto up and tell them that they need to give you a yes or no if they're going to fix the transmission. If they deny the claim, they don't want to pay for the transmission and then you have to pay for it". I did say that to them and they said, "we're going to decline your claim", so I was not happy with the way their customer service handled everything.
Reviewed Nov. 24, 2015
I didn't have a normal warranty when I purchased a Mercedes because I only qualified for the exact amount of the car. I needed to have warranty knowing that the car and its parts are expensive. I got AA Auto and didn't enjoy it. When I told them I had an issue, the gentleman who sold me the policy said that perhaps my car had a pre-existing condition. 10 days after having the policy, I found out that it didn't cover something that it did not state in the verbiage which was a little bit misleading to me. It's disappointing to pay for something and not be covered.
Reviewed Nov. 24, 2015
I had acquired auto warranty before from Auto Protection and this is my second one. Payments for it is very easy and simple. I use a credit card on the Omnisure website and they take it out every month. Jason is the sales rep and he is good. I called him direct and he explained everything very thoroughly.
Reviewed Nov. 23, 2015
We needed a warranty service for our car so we started looking and purchased AA. Comparing the rates to other providers, AA is cheaper and they have made the payments more affordable for me. The protection specialist that I talked to was good and explained to me how everything worked. I like AA Auto Protection and I'd recommend them.
Reviewed Nov. 23, 2015
I decided to look into acquiring an extended auto warranty because it's so expensive to repair. I did some researching and it showed that AA Auto got good reviews. The vehicle protection specialist was polite, explained the benefits and answered my questions. I'm overall satisfied.
Reviewed Nov. 22, 2015
Acquiring an auto warranty brings peace of mind if something happens, especially as I drive a lot. AA Auto was great and everybody was very professional. Dianne, the protection specialist, was excellent. She explained benefits, how to file claims, and answered my questions. Also, the first package that was sent to me got lost in the mail, or maybe my wife thought it was publicity junk mail and discarded it. I called back and a gentleman helped me out and would send me another one. Very nice experience!
Reviewed Nov. 21, 2015
My warranty expired on my vehicle so I got one from AA Auto Protection. It was late in my office when I called and they were the only ones responding. I liked the fact that they were open at that time. It was easy purchasing a protection plan from them. The protection specialist had thorough knowledge. So far, its been good.
Reviewed Nov. 21, 2015
Greg, the certified vehicle protection specialist was excellent. He was very, very patient with me because I had so many questions to ask him. He made me feel comfortable because a while back, someone had called me up about an auto protection plan, but I didn't think it was legit so I didn't go with them. I didn't get that feeling with him and he told me that no matter what, if something comes up, I won't have to hesitate about making a claim. He went step by step telling me what I had to do if I have to file a claim to start the program because at first I didn't have the $3,000 upfront, and that's what made me not get the plan. But then he said, "Wait, hold, hold. You don't have to pay the whole thing upfront. You can make payments." That was the minute he sold me so I jumped on it. I'm trying to talk my sister into getting the plan as well.
Reviewed Nov. 20, 2015
AA Auto Protection was recommended by the auto dealer and it was easy and simple to purchase the plan. I didn't have to run through a little rigorous investigation. The specialist I worked with was very informative and answered my questions. I haven't had a claim so I don't know much about how things will go if and when the time comes that I need the auto protection service but as far as the customer service and getting the policy are concerned, they were great. I'm very satisfied.
Reviewed Nov. 20, 2015
I recently purchased an auto warranty from AA Auto Protection just in case my vehicle runs into a mechanical breakdown and I need to spend $20,000 for it. The vehicle protection specialist explained the benefits and how to file claims. In terms of payments, they were helpful and informative on what I needed to know to have it working. It was a good experience with AA Auto.
Reviewed Nov. 19, 2015
AA Auto Protection had the best rates to offer and they have various payment plans. I chose to have my payments debited directly from my bank account and I just have to deposit whenever my due date comes up. My experience with them had been excellent and their specialist thoroughly explained the details of the warranty. In case something happens, I have AA Auto Protection.
Reviewed Nov. 19, 2015
My car's warranty had gone out so I decided to acquire another auto warranty. AA Auto have good reviews from consumers and when I purchased it, the protection specialist explained the coverage, benefits and how to file claims. They also assisted me to make affordable payments. When I called back to get my insurance, the man had already set up the complete files. He was very helpful, patient and explained it to me. It was an easy and simple experience with AA Auto.
Reviewed Nov. 18, 2015
I have a Volvo and it would be expensive if anything ever went wrong. I researched a few auto warranty companies and AA Auto seemed like they were one of the best ones out there that a consumer can purchase on their own without purchasing through a dealership. The vehicle protection specialist guy was awesome and very, very good. And getting my payments scheduled for my warranty was easy.
Reviewed Nov. 18, 2015
Our old vehicle was out of warranty so we got AA Auto Protection. Their price was reasonable although they claim that they're the lowest price guaranteed, but they're not. Payment is easy since they only take it through my credit card. But I didn't know it's auto payment until the second month. I thought I had to authorize the payment, but they took away the money from the credit card automatically after the down payment. Then a month later, I keep receiving their email offering me $250 or $450 off, and I was thinking that the person I purchased the warranty from may not apply that offer. So I called them and requote again.
They quoted me lower than what I paid for a month ago so I was confused. How could they quote me even lower than what I already have when my vehicle drove at least 800 more miles. I called them and asked if they match prices, and they said yes. I told them the truth about my experience, and they haven't gotten back with me. I feel that I didn't get the best deal since different agents or different sales, they offer quotes differently. I know other companies do the same, so there's no guarantee. I'm hoping they would call me back and if they don't, I will call again and see if they can do anything.
Reviewed Nov. 17, 2015
The AA Auto representative was very helpful and purchasing an auto warranty from them was easy.
Reviewed Nov. 17, 2015
I know the importance of having insurance on your car. I would hate to come out-of-pocket for the major parts of the car if anything was to happen that's why I extended the insurance. So far, it's so good with AA Auto Protection. Their vehicle protection specialist was awesome and their process of signing up was easy. Their plan was also affordable.
Reviewed Nov. 16, 2015
AA Auto's protection specialist was good and helpful. He answered everything I asked of him.
Reviewed Nov. 16, 2015
I already have AA Auto Protection for my other car and I purchased another one from them for another that I bought recently. Signing up was easy and their specialist was helpful and certainly responsive. In all fairness, AA is fine but like any warranty it's sometimes difficult to understand what is and isn't excluded and the written documents are not user-friendly. It would be better if they can make it more user-friendly and more illustrative.
Reviewed Nov. 16, 2015
It's a good idea to get an auto warranty and I would likely need it so we purchased one from AA Auto Protection and it was easy. The specialist answered all our questions and seemed knowledgeable.
Reviewed Nov. 15, 2015
My experience with AA Auto Protection started off pretty good. I don't know what happened with my last payment. I work, my wife is on disability and does the payments. I don't know if it was late, but they got it and they terminated my contract which actually left me screwed because now, I just spent all this money and I don't have it anymore. My contract would have expired in 2019 or the 100,000 miles on top of the miles I already have, whichever came first. I had 80,000+ more miles to put on the car and it's 2015, 4 more years and I no longer have that coverage. So I was not really happy about that and am very dissatisfied with them.
Reviewed Nov. 15, 2015
I acquired an auto warranty when I purchased a used car. I thought it would be better to have a warranty than not. I chose AA Auto because of their price. The certified vehicle protection specialist explained the benefits and how to file claims but they seemed to gloss over it. Even though they were able to answer any question that I had throughout the process before I made the purchase, I did notice that as soon as the purchase was made, contact between me and the representative kind of simmered out pretty quickly. I just got a letter yesterday saying that they cancelled my service contract. After it all, I'm quite surprised. And this is after we paid a portion of the plan. I spent a long time discussing options and comparing this to other plans. I thought I'd found the one that worked. Now, after having paid and thinking that I was protected, I got this notice of rejection. It's disappointing.
Reviewed Nov. 14, 2015
I had a great experience with AA Auto. Bobby was excellent and he worked well with me. I would recommend them to a friend.
Reviewed Nov. 14, 2015
My overall experience with AA Auto went pretty well. Although when they sent me an email initially, I thought it was misleading. But other than that, I'm happy with my experience.
Reviewed Nov. 14, 2015
Everything was good with me getting AA Auto Protection. The representatives were real nice and helped me find all of the discounts that they could find for me. When they set it up, I explained to the lady if they could set it up for about the 28th of the month because I’m a cancer patient and a lot of times when I had my second treatment, I’d be in the hospital and half of my money go for my treatment and the next check go for my bills. But it came out that it was on the 13th and they said they would send it where it would be a paper bill and asking “Pay it on the 28th.” I don’t like being late. That’s the only thing I wish I could get straight because I would grab a phone to take it out of my account every month. If they got it set for 13th, it won’t come out because my check won’t be made.
Reviewed Nov. 13, 2015
Very helpful when buying contract (sales representative - Jordan **) although there were a few points, never properly explains after many questions, promising a lot. When it came down to pay for parts covered and all proven by both technician and mechanic shop, they still refusing to pay for damages! Also while on the phone they keep transferring to other representatives over the phone trying to avoid clients!!! Not leaving any other choice but take further action in court.
Reviewed Nov. 13, 2015
I’m happy that I made that decision to go with AA Auto Protection. I just purchased a car that had no warranty. Purchasing the warranty from then was a good experience and they worked with me to make payments and made it affordable to me.
Reviewed Nov. 13, 2015
I had just purchased a car so I acquired an auto warranty from AA Auto Protection. I needed a warranty to make sure I wasn't coming out of my pocket too much. I googled two companies and they were the only one who actually allowed payments. The other one, I had to pay all the money. The protection specialist made it more affordable. The day I called it was 50% off on the down payment. So I only ended up paying half of what the initial payment was supposed to be. I'm glad I'm protected and I'm glad they offered that service.
Reviewed Nov. 12, 2015
AA Auto simply gives very good coverage that's why I bought it. I haven't used it on anything yet as I just paid for it but so far the experience has been good.
Reviewed Nov. 12, 2015
The gentleman I spoke with was fine. But I sure could've used some kind of a selectable, affordable fee. That was not an option given to me.
Reviewed Nov. 11, 2015
The previous auto warranty I had expired so I purchased one from AA. The protection specialist who assisted me during the purchase was fine. Moreover, it's easy to make payments because it's automatically done.
Reviewed Nov. 11, 2015
I needed to get an extended warranty with a very reasonable price and so I purchased one from AA. My experience with the protection specialist during the purchase was pretty good and I'd recommend them.
Reviewed Nov. 11, 2015
I had purchased another vehicle and I had to be smart so I looked into buying an auto warranty. I contacted AA and the vehicle protection specialist was cool. He told me there was an up to 15,000 miles worth of coverage. I recommend them.
Reviewed Nov. 11, 2015
I bought a car and wanted to get the car a warranty. I chose AA based on the deals that they had at the time. The protection specialist told me that if I had any problems with the car, I could take it to any shop and the shop will call them. He didn't do much explaining to me. The payment was $200 originally, but he let me get it for a hundred dollars a month. It was a great experience as far as the deal of the game, and how the service is getting started with it.
Reviewed Nov. 11, 2015
I never had all these cars in my life. I tried to have a warranty with AA Auto for the first time to see what was going on. So far, I am happy with them.
Reviewed Nov. 10, 2015
Purchasing my warranty with AA Auto Protection has been a good experience and I am happy with them.
Reviewed Nov. 10, 2015
I purchased a truck back in June, looked at my paperwork and found out that the only thing I had was a power tray. I needed the rest of my chart cover, so I decided to look into an auto warranty. I had a good experience purchasing my warranty with AA Auto Protection.
Reviewed Nov. 10, 2015
The reason I decided to look into acquiring an auto warranty is because I bought another car that needs a warranty. The services that AA Auto Protection offers and the price was a particular reason why I chose them over a different auto warranty provider. The specialist explained the benefits to me and how to file claims. My overall experience with them has been quick, fast and pleasant.
Reviewed Nov. 10, 2015
I wanted a warranty to protect my car so I bought one from AA Auto Protection. When I got the purchase, everything's looking all right. They're good and very professional unlike another lady who called and pressured me like "Get it, get it, get it." I didn't like that kind of approach so I had to say no. AA Auto's been great and I have no problem so far so I'd recommend them.
Reviewed Nov. 9, 2015
I had bought a used car and I chose AA over a different auto warranty provider because they seem to be the best price for the best coverage. At first, they were competitive but not great. And then, I got a better price from somebody else and I went back to change the price or to cancel the policy and start with somebody else because they got a premium like $40 a month. So, that's what I went with. And when I called them to cancel it he said, "Well, I can price-match that. As a matter of fact, I'll price-match it and give you 10% off of it." So, that worked for me. I started making the payments. I made a $250 down payment or something. I'm happy with the experience. AA Auto Protection is reasonable.
Reviewed Nov. 9, 2015
The car's still in good condition so figured if anything happened, I can rely on a warranty, because I can take it to any shop anywhere in the country. AA Auto Protection is the one I've seen on the internet website with the best customer ratings and my grandmother referred me to it. My experience in purchasing the warranty was pretty good. They're one of the best auto warranty companies that I had in a long time.
Reviewed Nov. 9, 2015
I'm satisfied with the gentleman that spoke to me from AA Auto Protection. I just hope that everything he's telling me is legit. I'm satisfied because I did go through with it and I think I made two payments so far. If they stick to what they're saying the claim I have are bumper-to-bumper. And I'll still find that out because right now the car's only three years old but somehow something happened, where it's leaking out of reason. I'm gonna take it to the dealer. Maybe they will do it without me paying and I won't have to use my car with AA. I'm not sure.
But, the gentleman was very nice and he's tried to reassure me. But of course, when I look in the computer and look for, AA Protection is not covered under the BETTER BUSINESS BUREAU and I called him and asked him. And he explained it to me. Everybody's trying to get my business, so, everybody’s calling and bad mouthing each other. I'm just gonna go ahead and just keep it for a while and see what happens.
Reviewed Nov. 9, 2015
Purchasing from AA Auto was satisfactory. The certified vehicle protection specialist was very helpful but I would like to have a paper copy of the contract. I'm very satisfied with my experience with AA Auto even though I haven't had an opportunity to use my auto warranty.
Reviewed Nov. 9, 2015
I had purchased a used vehicle and I decided not to go with the warranty they were offering from the used car dealer. I don't think it was good enough. So I decided to purchase from AA Auto Protection. The certified vehicle protection specialist was fine. He worked with me to make payments and helped me to make it affordable. He let me know what my options were. He had to find what the best option was instead of just doing payment. I liked that. I had a positive experience with them. I'd be a customer forever.
Reviewed Nov. 8, 2015
I need a warranty for my car. I was looking through and AA Auto Protection was in the top 5 and so I went with them. The representative was great and very nice. I was told everything word for word, what everything means, and what covers what. It was easy for me to make a decision because the man that helped me was talking to me like my father. I was very comfortable with him. I felt like I was talking to family. AA Auto Protection is a good company. I plan on staying with them in the future. I'll recommend them to all my friends. They're the best.
Reviewed Nov. 8, 2015
My wife bought our car with no warranty so I need extended warranty just in case something happen. One of the guys at the headquarters in Goose Creek told me about AA Auto Protection so we went with them. The vehicle protection specialist was pretty cool. He understood everything and walked me through the process. He explained everything really well. Also, it was pretty easy to make payments for the purchase. I'd recommend it. It's awesome, cheap and affordable.
Reviewed Nov. 8, 2015
I had a warranty on another car that I already own, and it came in handy and saved us a lot of money when we had an engine problem. So when I bought another car, I paid a lot of money, so I wanted to get a warranty on it besides the basic warranty that they give you when you're buying a used car. I had a different warranty company for my other car, but when I was shopping around thinking of different companies to try out, AA Auto's specialist was so good, helpful, informative and made me feel very comfortable, so I decided to make the purchase from them.
The protection specialist called me back a little while after I had done it on my computer. I was in another car so I said, "Okay, I don't have the VIN. Can I call you back?" So, he gave me the number to call back and his extension. I didn't call back for a couple of hours, but when I did he knew exactly who I was and went right into everything. He answered every question I had, seemed very knowledgeable of the products, and we got it done real quick. That was very professional of him and I liked that because it was excellent customer service. That was a fast, friendly and great experience.
Reviewed Nov. 8, 2015
I've been having a good experience with AA Auto Protection. They got me the insurance, but I haven't used it yet. I would recommend them to a friend.
Reviewed Nov. 7, 2015
I decided to look into getting an extended auto warranty because when I bought the car, I didn't have extra cash to get one and I wanted to see if I can get one for emergencies because we never know what could happen especially with older cars. Purchasing the auto protection plan from AA Auto Protect was very easy. The guy that I dealt with was very nice. He gave me an upfront discount and did everything that he was supposed to as far as I know and I'm happy with it.
The only thing I'm a little confused about is that they dropped or gave it from AA Auto Protect to Omnishore which according to the website has a less rating than the one that I was using. When the payment came out yesterday, it was under Omnishore and when it came out the first time when I made the initial payment, it was AA Auto Protect. I wasn't told anything about someone else has taken my warranty. I called the claims line on my card and they told me that Omnishore was the underwriter. If that's the case, what's the sense of saying our warranty is going to be with a certain company and then after we make the initial payment we find out it's another company that has bad reviews online? AA Auto Protect has good reviews.That's such a big switch and I'm not very happy about that. I want to be with AA Auto Protect, not with Omnishore because their ratings suck.
Reviewed Nov. 7, 2015
I had an auto warranty prior to getting one from AA Auto Protection but I didn't wanna go without a warranty. After doing my research and everything, I just felt AA Auto Protection was the best option. The certified vehicle protection specialist was pretty knowledgeable and good customer relations. They worked with me to make payments and make it affordable. Hope I don't have to use it. But if I have to use it then I'd know more. I'd recommend them at the moment. They're easy to deal with and knowledgeable.
Reviewed Nov. 6, 2015
I have a 2009 GMC Sierra that I bought about a year ago. It got totaled out. In the meantime, I had to have some work done on it and it paid real good. However my first warranty company only goes through dealerships and I said, "Well, I don't know." The dealership didn't sell that brand. They waived almost $1,000, so they were marking the price up at the dealership, I think. Then AA offered that 6-year 100,000-mile warranty on my truck, I said I couldn't pass up, so my trucks got 100,000 miles on it now, but he told me, "you got to drive it a thousand miles" and I think three months or something like that before it actually kicks in. Thats fine with me, I believe in these warranty things now.
The gentleman was really considerate because I had a lot of questions, I've called them back. The only thing I need to know and I forgot which credit card I set up with them for the payments. I cancelled one of my cards and I don't want to lose my insurance because of that. Overall I'll recommend your company to a lot of people now just by the way that they treated me. The experience was fantastic.
Reviewed Nov. 6, 2015
I compared AA Auto Protection briefly with the current service center that I had. I was happy with AA's rate so I went with it. Their specialist was excellent as long as he was telling me the truth about everything he said. I won't know that until I see their actual service. I was about to pay it all upfront and he advised not to do that. He said that I put on a payment and then I can pay it off anytime I want thereafter. So he was very good about that. I'm extremely happy with AA Auto Protection although the policy seems too inexpensive to be real and I'm concerned if it pays off when I need the policy. But my agent assured me there won't be an issue.
Reviewed Nov. 6, 2015
I bought an extended warranty cover from AA Auto Protection for peace of mind. It was an easy and smooth purchasing experience.
Reviewed Nov. 5, 2015
I typically have extended warranties on all our vehicles. AA Auto Protection had a good rating. It was by Business Bureau and all that was a major factor. I purchased it a month ago. They worked with me to make payments and made it affordable. They're pretty straightforward like the ones I've had before. One thing though, I have not yet gotten my policy. Nonetheless, I'm satisfied with their service.
Reviewed Nov. 5, 2015
Allan, the gentleman who sold me AA Auto Protection policies, was a friendly person and he didn't make a sale like he's pushing on me. He basically said, "Let me tell you what I have and tell me if you have it or if you can beat it," and I said, "Allan, I can't touch that, but I am looking and we'll put it on my grandson's car first." I have two vehicles under their protection plan. The reason we got it for my grandson's car is because it was an older car. He's a college student and he definitely needed the car and we needed to put some warranty in case something did happen to it. And I also bought the warranty when I got the Equinox. You're not certain when you buy used car. I also have my brother buy that protection plan for his older model car. He called them to know what are covered so they told him. He called me back and said, "My goodness! One of the greatest plans I've ever heard of in my life. It's like buying a new car."
There was a time when my grandson was over his girlfriend's house and he had locked the keys in the car. He called me asking, "Grandpa, should I call the Auto Protection people?" I said, "Yeah, call them and see if we had that lockout service and see if they can help you. Call me back." 5 minutes after he had called AA Auto Protection he said they had come there, unlocked his car, hand him his keys, and they were gone. He said, "Grandpa, I have never seen a service that fast." I said, "You won't get that in McDonalds, do you?" I'm impressed - totally satisfied customer.
Reviewed Nov. 4, 2015
I just bought a car and then I looked at a consumer report and AA Auto Protection beat the rating so I cancelled the warranty that the dealer suggested. And then I purchased the AA Auto warranty. The protection specialist answered all my questions and he followed up pretty well. The sales person is very informative and very willing to work with me on pricing. He gave a great deal when it comes to what it would cover and what would not. It was a good experience. I'd recommend them.
Reviewed Nov. 4, 2015
Getting an extended auto warranty was something that I had to go about and we figured it was worth it to have it. The rep from AA Auto was good and he was very helpful when I signed up with them. The process was easy and it was affordable for me.
Reviewed Nov. 4, 2015
Everything was very simple and easy purchasing the warranty from AA Auto Protection. I haven't had to file a claim yet, but I would recommend them.
Reviewed Nov. 3, 2015
I had an older car and I needed a warranty just in case anything happens, hopefully, the company will help me afford it. When I purchased the warranty with them, the guy was very nice. He was very explanative. However they never mentioned to have a thousand miles before the warranty kicks in and no one said its also 30 days, too.
The other thing was, when I called them right back the next day, no one answered the phone. The phone just rang and rang and rang. I called them, they're only three hours behind me and I called and left a message and no one has returned my call yet. It hasn't been 30 days yet, so we'll be calling them tomorrow anyway. I did call them today, but nobody answered the phone.
The guy from AA was very, very nice and I cant fault him for somebody not answering the phone there. He was very explanative. Also, I stuck with him because he did explain everything I thought that couldn't be explained. I haven't had the chance to use them yet, but based on phone calls and paper works they have sent me through my phone and email, it was great. I would recommend them.
Reviewed Nov. 3, 2015
Sales and purchase process was as expected - timely and coherent. No issues. 4.75 stars. However, AA should have advised me that my "then-current" policy needed to be 'renewed/replaced' 31-days prior to its expiration in order to avoid a 'gap' in coverage. Very poor, "catch-ya" procedure and policy. "0" Stars. First claim in five years of coverage was difficult - time consuming and extremely nit-picking in authorization of repair. Not surprising but very disappointing. The Incredibles like 3.75 Stars. Thank you for listening.
Reviewed Nov. 3, 2015
I got a friend with a brand new Mercedes 2008 C-Class. His transmission went out and it was over $4,000. I told them that I was still on warranty for about an extra month. He said I should be good because I have a warranty. I called the dealership and asked if I could purchase the extended warranty and they said no. So I looked online for extended warranties and AA Auto Protection is one of the first that popped up. So called it and asked the specialist a bunch of questions. I called them back once or twice to ask them more questions. It was a good experience signing up.
Making the payments wasn't all that difficult too. I didn't need a checking account or anything -- I only had to give them the debit card number. I'm happy overall and satisfied with my experience with AA Auto Protection. I like to be covered in most stuff. I got full coverage insurance. It’s just better to just be taken cared of. The extended warranty is doing what it’s supposed to be doing. Because I drive a lot, as long as the car’s taken cared of, that’s all that matters.
Reviewed Nov. 2, 2015
My overall experience with AA Auto Protection went well. I am happy with them.
Reviewed Nov. 2, 2015
My warranty expired so I looked into getting an auto warranty. I got AA Auto Protection because they had the best price. The prices from other providers were twice as much. AA's certified vehicle protection specialist was very nice, too. He answered the questions which I wanted answered and that’s the important thing. I already recommended them. I gave their number to my buddy for him to call.
Reviewed Nov. 2, 2015
I heard a lot of good things about AA Auto Protection and the rating is good. The specialist who assisted me was great, knowledgeable, helpful and very friendly. It was very simple and easy to make payments.
Reviewed Nov. 1, 2015
Pretty much everything about AA Auto Protect's customer service has been good. I'm very satisfied with the experience.
Reviewed Nov. 1, 2015
Two days ago, I just bought a car that has 65,000 miles and I wanted a warranty on it for my peace of mind. The purchase from AA Auto Protection was a very easy process. I started off online, but I think I hit the big wall. I then called the 800 number and talked to someone who was very helpful and walked me through it. I'm very satisfied.
Reviewed Oct. 31, 2015
The regular warranty on my car expired and I was thinking about keeping the car a bit longer so I looked into a warranty. Most of the other companies were offering a maximum of five years and AA Auto Protection was the first company that offered six years, so we went with them. I was pleased with how everything was presented by the certified vehicle protection specialist and how he explained the policy and the payment plans. They worked with me to make payments affordable for me. The A's with setting up the policy was the key to my experience. I'll recommend them.
Reviewed Oct. 31, 2015
The person I spoke to from AA Auto was excellent. I got a new car and he understood what I wanted and what I needed to pay so I was very impressed. He was also patient. I had a lot of questions and a lot of options to go through and we took our time and went through them all. It was an excellent and easy experience with AA Auto Protection.
Reviewed Oct. 31, 2015
I looked at auto warranty reviews online and saw that AA Auto was one of the best. The vehicle protection specialist explained the benefits, as well as how to file a claim, and answered any questions I had, so he did a good job. I just got the warranty, so I haven’t used it yet, but overall, the purchasing experience was quick.
Reviewed Oct. 30, 2015
Auto warranty is something that is good for anybody to try because it gives peace of mind. Purchasing an auto protection policy from AA was easy, and the representative did a professional job.
Reviewed Oct. 30, 2015
I looked into acquiring an auto warranty because I was buying a vehicle and I wanted to make sure I had extended coverage on it. I chose AA Auto Protection for their price. I think they are the best. My experience with the protection specialist was great. They were helpful, informative, responsive. They worked with me to make payments affordable. It's broken up over two years, just for monthly payment. My credit card works perfect. I'm satisfied so far. It's been outstanding.
Reviewed Oct. 29, 2015
My warranty expired on my car so I decided to look into acquiring an auto warranty. I got AA Auto Protection through the dealership where I purchased the car. The problem was the purchase they gave me was different from when they sent everything in the mail. He told me it was going to cost near $900. When I get the bill, it's $1900, so that's a $1000 difference. I don't do business like that. But the gentleman was nice. He did explain everything about the services that they provide. It sounded like something I wanted to get and that's the reason why I got it. It was just the pricing wasn't explained.
Reviewed Oct. 29, 2015
I always have auto warranties on my cars. I was looking for the cheapest rates so I went with AA Auto Protection. I haven't used their services yet and my first payment with them is coming up on the 9th, but my purchasing experience was great. The certified vehicle protection specialist explained about the coverage and said that I'm covered for everything. I still have to build a relationship with them, but I'd recommend them to a friend.
Reviewed Oct. 29, 2015
Everything's fine with AA Auto Protect. I would recommend them.
Reviewed Oct. 28, 2015
I always get an extended warranty when the factory warranty wears out. AA Auto Protection seems to be reasonable. Purchasing the warranty was fine. They sent that information in the mail. I don't remember getting all of that over the phone. I got it sooner than I needed to but they're going to extend it for that period that I have it.
Reviewed Oct. 28, 2015
My experience with AA Auto Protection wasn't so great because something was wrong with the engine and they didn't cover it so I had to pay out a deposit. I'm not pleased.
Reviewed Oct. 28, 2015
My car is a 1999 so I acquired an auto warranty for security (if it needs any major repairs). AA Auto Protection was the first one that I found to cover a 1999 car. The protection specialist was great. However, I've had a repair that go in the shop about six or seven weeks after I bought it and that didn't go well. The AA team worked with me to make payments and to make it affordable. However, the claims guy was a jerk. I was not impressed.
Reviewed Oct. 27, 2015
Everything was explained over the phone and via email, including what the package included which made me decide to get it for my mom. She’s in her late 60's so she needed me to pull through everything and AA Auto Protection did not have a problem with that. I appreciated that because most of the time, dealing with somebody else, they always need to get the other party involved. So, overall, my experience with AA Auto Protection was pretty good. As of right now I would recommend them. The test is going to be once we actually use the warranty at some given point in time - how well they work at that point.
Reviewed Oct. 27, 2015
I was trying to look for a better car protection for my Cadillac Escalade due to some difficulties with the warranty the dealership had given me. I chose AA Auto Protection because it has a better pricing and same coverage compared to Endurance. AA was upfront and very good to deal with. They very straightforward and answered all of my questions precisely. They gave me a full detail of what the plan covered which I like. Paying wasn't difficult at all because it's automatically taken on my account on the first of every month. The only negative I may have is that staff sees the actual paperwork for the warranty. In case I would go have some work done with the car, I have to show it to the mechanic. Other than that, it's been good so far. I want to see what happens when I make a claim.
Reviewed Oct. 27, 2015
My warranty was just about due so I decided to get a new one. I wanted some protection on my car but I don't have a lot of money and everybody else was offering something that I can't afford. There were places like Fred Loya, but I heard too many bad stories about them. So I went with AA Auto Protection, because they are affordable and they sounded good to me. Their specialist was really nice, too.
Reviewed Oct. 26, 2015
I had an excellent experience with AA Auto Protection. It was recommended to me and I was told that they were very good. Setting it up was very easy. The gentleman that I spoke with talked so well and he explained everything to me. He was excellent. He reassured me that this is a top leading company and that I wouldn't have any problems. He also advised to give him a call should anything happen. He convinced me so I said I'd go with it. I also recommended it to my mom.
Reviewed Oct. 26, 2015
I have a vehicle that can have pretty costly repairs. I wanted peace of mind so I decided to get a warranty. Somebody referred me to AA Auto Protection this person had lots of good things to say about them. Their specialist, when I contacted them, was very knowledgeable and he worked with me on pricing to get to the place where I was comfortable. It was a great experience overall and I would definitely refer them to someone else.
Reviewed Oct. 25, 2015
I talked to a friend that had AA Auto Protection and he recommended it. Before getting the extended warranty, I bought a battery which cost me about 600 bucks. I used to go to Walmart and get one for $49.99. Those days are gone. So I decided to have AA Auto Protection because it's too expensive to work on the car if something goes wrong. It's better to have something after the manufacturer warranty expired or I better be prepared to pull the extra dollars. The sales rep was good. He explained exactly what they can and can't do and spelled out all the fine print well. I'm very satisfied with my experience with them to this point.
Reviewed Oct. 25, 2015
The sales rep that assisted me was really good. The guy was very nice. Making payments for purchasing the warranty is easy.
Reviewed Oct. 25, 2015
I bought AA Auto Protection for my wife and for my son. The process was very easy. The guy that respond to all my questions was very polite. So far, I feel very comfortable with my decision. I have to claim one time with my wife's car and the response was very quick. My car right now is using the factory warranty but when that warranty is gone I want to try AA Auto Protection.
Reviewed Oct. 24, 2015
My warranty was running out and hear about AA's extended warranty program. I went with them to purchase the warranty and I had very good experience with their vehicle protection specialist - he was very knowledgeable. Moreover, making payments was very easy because it's automatic.
Reviewed Oct. 24, 2015
I've used AA Auto Protection before because cars go bad after the manufacturer's warranty runs out and also they're graded really well. The specialist was very knowledgeable, answered all my questions and knew the exact cost. We bought a car that's a year old and he got the right type of policy that was much more affordable than what the extended manufacturer warranty would have asked. We also worked out payments for 18 payments. Overall the experience was very good. I'm very satisfied.
Reviewed Oct. 24, 2015
My factory warranty was going off so I looked into getting another one. I went with AA Auto Protection because a lot of people said they had heard of them and it is a company that someone in the family was familiar with. Moreover, my purchasing experience with them was excellent. The lady took her time in helping me decide what's best for me. I never used it because I just go it, but so far, everything's so good. I'd recommend them.
Reviewed Oct. 23, 2015
I wanted an auto warranty in case I have a mechanical breakdown on my vehicle to be covered. Their specialist was adept and explained things, although I wasn't happy that there were some that were not disclosed. It's easy to make payments but I cancelled the policy because I was having some trouble with my vehicle and they denied the claims and I had to pay $1,200 out of pocket for the repair.
Reviewed Oct. 22, 2015
It was a great experience with AA Auto Protection. I shopped around a bit and the gentleman that handled did a great job in explaining the whole policy. Everything happened exactly the way he said it would, as far as email, as far as my hard copy being mailed to me. I was 100% satisfied. It was a pleasure. Overall, it was pretty much made very simple, very easy to understand the policy and I would recommend them to a friend.
Reviewed Oct. 22, 2015
It was easy to make the payment for my warranty with AA Auto. As a matter of fact, I made a payment the other day. Their specialist was good and I'd recommend them.
Reviewed Oct. 21, 2015
My warranty was running out and I needed another coverage. AA Auto Protection had sent me a card and I held on to it. It was very easy with them to purchase an extended auto warranty. I just had to give them my credit card number and they gave me the coverage. Plus their specialist was very polite and gave me a lot of info - what it cost, what it covered. However, they did not send me any paperwork on that $100 so I don't know if I'm covered or not. I was supposed to call them back and I just haven't gotten around to it and I misplaced their number. I thought they would call me back. I'm not happy about this but I'm satisfied with the way they handled my payments.
Reviewed Oct. 21, 2015
So far so good.
Reviewed Oct. 21, 2015
I've always had warranty on my car and when I took mine out three years ago, I spoke to many people but AA Auto's Bruce was the nicest. He had manners and was not pushy. That’s why I went with him. That’s why I recommended my husband again to him. I never had a problem when I made payments on my car. I'm buying another car next month and I'm coming back to AA Auto.
AA Auto Protection Company Information
- Company Name:
- AA Auto Protection
- Company Type:
- Private
- Website:
- www.aaautoprotection.com
