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A Place for Mom Reviews

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About A Place for Mom

A Place for Mom is a free referral service that connects families with senior care options. Many families find the advisors helpful in narrowing down choices, though some report persistent communication and feeling pressured during the search process.

Visit www.aplaceformom.com
Pros
  • Free to use
  • Help scheduling facility tours
  • Quick responses
  • Online tools
Cons
  • Frequent calls and emails might be overwhelming
  • Available services vary by location
  • Only refers within its network

Helpful Reviews

Manchester, NH
Verified purchase
A Place for Mom helped me find options for assisted living residences for my mother who was moving in from out of state. They followed up regularly to check on progress and see if...

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Rindge, NH
Verified purchase
Simply put, A Place For Mom made easy what would have been an extremely trying and difficult process. I received numerous phone calls and email contacts to assure my needs were being met.

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What is A Place for Mom?

A Place for Mom helps families find senior care, whether that’s assisted living, independent living, memory care or home care. The service is free because participating communities pay referral fees when families choose them.

Types of senior care accommodations

A Place for Mom has several types of living facilities in its network, including:

  • Independent living communities, also called retirement communities, are for older people who need minimal care. Services often include meals, housekeeping, exercise programs and on-site salons.
  • Assisted living is a community for people who need help with daily tasks but don’t require skilled nursing care. This can include medication management and personal care. Assisted living communities also provide meals, housekeeping and social activities.
  • Memory care facilities specialize in care for people with Alzheimer’s and dementia. They offer structured routines and dementia-informed support designed to improve safety and quality of life.
  • Home care agencies are often a good option for people recovering from illness or surgery. In-home caregivers offer care around the clock, including cooking, cleaning and transportation.

How A Place for Mom works

The process starts with a free consultation with a local advisor. After you contact them, the advisor provides a shortlist of facilities that match your needs, along with pricing and tour scheduling. The advisor walks you through options based on location, budget and care requirements.

How much does A Place for Mom cost?

The referral service is free. You pay nothing to use A Place for Mom. However, the actual care isn’t free. You’ll still pay standard rates for whichever facility or service you choose:

  • Assisted living costs around $4,300 per month.
  • Nursing home care costs about $7,500 to $9,000 per month.
  • Memory care costs can easily exceed $8,800 per month.
  • In-home care costs are around $24 per hour.

Note: Some communities charge placement fees that go to A Place for Mom as commission, which can be around $3,500, according to a reviewer in California.

A Place for Mom FAQ

Is A Place for Mom only for women?

No. A Place for Mom can help seniors of any gender.

Is A Place for Mom a franchise?

No. A Place for Mom is a for-profit, free-to-the-user referral service that can help seniors find accommodations.

Does A Place for Mom help find pet-friendly senior living communities?

Yes. A Place for Mom advisors can help find assisted living options that allow pets in your area. They can also tell you which communities provide pet care and pet-friendly activities.

Where is A Place for Mom available?

It’s nationwide, though availability varies by state. The company is based in New York City.

Who owns A Place for Mom?

The company is owned by private equity firms General Atlantic and Silver Lake.

Does A Place for Mom accept Medicaid or private insurance?

A Place for Mom does not provide care directly, so it does not handle Medicaid or insurance referrals.

Is A Place for Mom legitimate?

Yes. Founded in 2000, A Place for Mom says it helps over 300,000 families each year. Many ConsumerAffairs reviewers say the service was helpful in finding appropriate care options for their loved ones. However, some reviewers report negative experiences, including frequent follow-up calls, unclear information or feeling pressured to make decisions.

» COMPARE: Top-rated assisted living facilities

Still have questions?

Bottom line

Moving a family member to a senior living facility or community can be difficult. A Place for Mom can simplify the search by connecting you with facilities in your area. The service is free, but keep in mind that advisors only refer within their network and receive commissions from placements.

» MORE: How to protect your aging parents at home

A Place for Mom Reviews

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    How do I know I can trust these reviews about A Place for Mom?
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    Page 1 Reviews 0 - 35
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 26, 2026

    My loved one have been cared for at Dawn Adult Family Home in Auburn and Des Moines. Dawn and her husband Yemane truly care about their residents. They take time to understand and accommodate each particular need, extra meals for weight gain, walking and trips to the senior center, drives and attention to favorite meals. They kept me informed quickly of any changes or needs of my loved ones. I am forever grateful.

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      Customer ServicePunctuality & SpeedStaffTimeliness

      Reviewed Aug. 14, 2026

      From the first call reaching out to A Place For Mom, I was instantly heard and understood. I finally didn't feel alone and helpless in finding a safe place for Mom. We called numerous places to get mom placed after rehab and to no avail. No return phone calls, automated email responses and one promising something would open soon. Nothing happened, until the call was made to A Place for Mom. At the end of the initial call, there were three appointments made for us and one was the next day, very close to where she use to live. My brother and I went to the appointment, looked at the rooms available and picked one. The place was perfect and she was relocated within two weeks.

      A Place for Mom is a breath of fresh air! We could not have done this without them. They are a great service. Very professional, understanding and held our hand every step of the way. From the initial phone call, to the professional follow up with Martin (our assigned advisor) we didn't have the "treading unknown waters" feeling. We couldn't have done this without them. Would recommend them to anyone who needs assistance in placing a loved one in a safe and vetted place.

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      A Place for Mom
      Response from A Place for Mom

      Thank you for taking the time to share your experience with A Place for Mom. We are delighted to hear that our service provided the support and understanding you needed during such an important time. Finding the right place for a loved one can be overwhelming, and we're thrilled that our team could assist you every step of the way. Your recommendation means the world to us, as it reflects our commitment to ensuring families feel secure and supported. We’ll be sure to pass along your kind words to Martin. Wishing you and your family all the best as you settle into this next chapter.

      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 11, 2026

      I'm very pleased with the experience overall. The staff are caring, attentive, and welcoming, and the community is kept clean. The food is good, although it took my mom some time to adjust since it is less formal and extensive than what she was accustomed to previously. Her room is a perfect fit for her. She doesn't participate in many activities at this time, but she really enjoys the theme parties and music. We also recently celebrated her 94th birthday there, which made it an especially meaningful occasion. I appreciate the follow-up and the opportunity to share our experience. It's nice to know that someone took the time to check in with us.

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      Verified purchase
      Customer ServiceStaff

      Reviewed July 23, 2026

      SOLISTA Yakima, WA, The whole facility is awesomely clean. Staff has been very helpful when we have needed to call. Love the library and the dining room, just gorgeous. Individual rooms are also very nicely appointed. A single is so perfect for my mom. I know my mom has enjoyed the activities when she participates. Especially the outing to the Elk Farm! I think that Solista is a great facility. I would have moved in if I lived in Yakima.

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      Verified purchase
      Customer ServiceStaff

      Reviewed July 21, 2026

      They helped find a memory care facility for my dad. He has dementia and needs full-time care. A Place For Mom worked with our budget to find the most suitable place for him. It overall went well. The only thing I didn’t like was that you constantly got calls and emails once they had your information. I just had to let them know we found a place for him and told A Place For Mom that we’re all set to stop the emails and calls.

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      Verified purchase
      Customer ServicePriceStaff

      Reviewed Sept. 7, 2026

      I really appreciate all of the support that you have provided. You really helped me decide what was the best route to take with our mom. The follow up emails and text showed me that you really care. I also appreciate the informative emails about costs for different services.

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      Verified purchase
      Rates

      Reviewed Sept. 5, 2026

      Was very impressed with the people at A Place For Mom. I felt each person I spoke with genuinely interested in my mother.

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      Verified purchase
      Staff

      Reviewed Sept. 3, 2026

      When I don't know what to do, they helped me immediately and kindly.

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      Verified purchase
      Staff

      Reviewed Aug. 30, 2026

      I worked with Natalie ** to find the right facility for my mom. Natalie supported me in my decision-making process with helpful information and expertise to help me make the right choice for my mother's needs. She listened to my concerns and provided information specific to the locations I was viewing. Her input was very valuable.

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      Verified purchase
      Staff

      Reviewed Aug. 28, 2026

      Very helpful with pointing us in the right direction and what options are out there.

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      Verified purchase
      Customer ServicePrice

      Reviewed Aug. 27, 2026

      Caregiver was sweet and attentive with my sister. However, she would not do things that my sister wanted to do ie: pack, charge her phone, little things to us but big things to my sister. Communication problem for sure.

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      Customer ServiceRates

      Reviewed Aug. 27, 2026

      In the past month my wife passed away of natural causes in a nursing and rehab hospital. Previously, I had contacted A Place for Mom about a retirement home for both us. The referrals by A Place from Mom did not provide acceptable opportunities and I never gave them an authorization for any contact to any retirement community. Yesterday, I received a call from a Retirement Community in a distant city asking me if I was still interested. I asked them how they got my name. They refused initially to divulge the source but when I told them my wife had passed away they were upset telling me back 69 days a Place for Mom had given them information about my wife and me.

      I am writing this review for prospective persons contacting A Place from Mom to make sure you are aware A Place for Mom gets a commission for placements in Retirement Communities and may divulge private/confidential information. While espousing a genuine service to retirees their existence is to make money. You will see other reviews that raise concerns, be careful!!

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Aug. 25, 2026

      A Place For Mom made it possible to find a care home for our loved one with dementia quickly and in a place that met all our needs. We simply would not have been able to locate the excellent home on our own. It eliminated so much stress from our lives and saved us valuable time!

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      Verified purchase
      Staff

      Reviewed Aug. 24, 2026

      Really nice, peaceful place. Clean, staff are friendly, professional. Perfect for mom.

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      Verified purchase
      Staff

      Reviewed Aug. 24, 2026

      The administrative and staff are very friendly. Compassionate and knowledgeable. The facility is beautiful inside and out.

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      Verified purchase
      Punctuality & Speed

      Reviewed Aug. 22, 2026

      Missy gave lots of good recommendations of assisted living facilities for my sister. Our family ended up having to make a decision quickly so we ended up not touring any.

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      Verified purchase
      Staff

      Reviewed Aug. 22, 2026

      Kelly was super helpful finding a place for my mom with dementia to stay while I was away.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 21, 2026

      Great follow-up. Staff makes sure to keep you in the loop.

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      Verified purchase
      Staff

      Reviewed Aug. 18, 2026

      A Place for Mom really helped my family a great deal. My cousin was downsizing and needed a nice place to land. He’s very personable and sought community. A Place for Mom gave us great options. He’s pleased with where he lives and is very happy. Thanks to A Place for Mom for their great help.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 15, 2026

      A Place For Mom has been extremely helpful to me with emotional support, suggestions and ideas for help, and being very knowledgeable about things that could help me. Everybody is very kind. The staff would make calls to me to make sure I was doing okay. They are a wonderful company.

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      Customer ServiceStaff

      Reviewed Aug. 12, 2026

      This service was less than helpful. We provided very clear parameters for locations that were suitable for our mom that were disregarded, and we were flooded with calls and emails from places that did not even come close to what we outlined. We decided to approach via a personal reference, and the recommender lost out on a referral bonus because we had filled out a form with A Place for Mom at some point. It’s a hard experience looking for a place for a parent, and A Place for Mom did not fully disclose how it worked.

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      Verified purchase
      Staff

      Reviewed Aug. 3, 2026

      I appreciate A Place For Mom so much. Your company truly helped me in what I would say was the most difficult decision I have ever made in my life. You are compassionate, responsive, and knowledgeable.

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      Profile pic of the author.
      Customer Service

      Reviewed July 29, 2026

      Initially I was inundated with phone call and text from. After taking credit for my mom moving into the same establishment as my mother in law, taking the $1000 credit away from her and claiming it's theirs, I can't get a call back. My next stop is local news. BUYER BEWARE!

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      Price

      Reviewed July 25, 2026

      Way overpriced... Over $2000 a month, they should be investigated..

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      Sales & MarketingStaff

      Reviewed July 17, 2026

      My daughter and I were referred to A place for Mom. Her Dad was in the hospital and ready to be released. He has dementia and had been wandering and getting lost, he had to move to a memory care facility. A Place for Mom was right there to "help". They didn't care the distance we would have to travel each day to visit him. They referred us to places that would pay THEM the most commission! This service is a commission based scam that only "helps" fill their own wallets and DOESN'T HELP the family one but. Stay away from this service!!!

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      Verified purchase
      Staff

      Reviewed July 7, 2026

      I had no idea where to start looking for a place for my mom to live. A Place for Mom got me lined up for tours of places that was a good fit for my mom. They also got us hooked up with an organization that helped us get a VA benefit for her too. I couldn't have accomplished everything without them

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      Verified purchase

      Reviewed July 6, 2026

      We were provided with a number of options meeting our criteria and even though it took us a while to make our decision they stayed in touch with offers of assistance. Ultimately my father is happy with where we placed him based on the recommendations from A Place For Mom.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed July 3, 2026

      I have used "A place for Mom" now for 11 months. They have done little other than make appointments at facilities and are never on site and they don't seem to take notes on what we are looking for. They shoot gun out appointments (this ties the facility to them) and then they make the family do all the work of sorting out the difference between facilities. Then when you ask them to stop representing you and ask for an exit strategy, they go dark... they won't respond. They are none responsive, so they have tied you into every Sr. facility in the area because of the shoot-gun appointments. They get paid because they made a inquiry on your behalf. What a lazy racket. Stay away from their none-services representation.

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      Verified purchase
      Staff

      Reviewed July 3, 2026

      I happened upon A Place for Mom quite by accident, and I couldn't be more pleased. They were able to point me to an agency that has helped my friend get quite a significant extra monthly income! They also helped me weed through Home Health Care and interview different agencies.

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      Staff

      Reviewed June 22, 2026

      They couldn't help me - I'm 60 with disabilities getting SSID but not enough to help me - they sent links & some couldn't help me & a few didn't work even.

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      Verified purchase
      Staff

      Reviewed June 9, 2026

      Yes A Place for Mom was very helpful to find the right place for my brother. We just toured 2 places and A Place for Mom keeps the places in budget. I talked to a a coordinator. Both were very helpful and very nice and they will also answer all question. Plus the nurse Debi was my Support to help me talk to my brother. Coordinator Keri was so helpful in finding the right place. I can't say enough about A Place For MOM

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      Verified purchase
      Staff

      Reviewed June 9, 2026

      I looked for the right place for me for about a year. I looked at many places all over the Phoenix valley until I came to the Clarendale of Chandler. I had a positive feeling, The residents were happy, the staff were very nice and the place felt comfortable. The Villa was small, but very nice, comfortable and very well kept. I liked all the amenities, including my pet's acceptance, which was very important. The community felt welcoming.

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      Verified purchase
      Punctuality & Speed

      Reviewed June 8, 2026

      A Place for Mom made a stressful time for me much easier and manageable. Knowing that my dad could not return to his home was difficult for my mom and me so my husband contacted A Place for Mom and explained our situation and I was immediately contacted on a Saturday afternoon for detailed information and by Tuesday morning, tours were scheduled and we chose the second facility we toured. One week later we moved Dad and he is happy and the facility is exactly what he needs.

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      Verified purchase
      Customer ServiceTech

      Reviewed June 4, 2026

      A Place for Mom did a great job finding assisted living communities within the metropolitan area where we live and we have signed a contract with one of them. I was not quite prepared for the number of emails that I received from both a Place for Mom and the communities they vetted for me (it was a little overwhelming) but through them, I was able to find a good fit for my in-laws and are looking forward to their upcoming move!

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      Verified purchase
      Customer ServicePunctuality & SpeedStaffRates

      Reviewed May 30, 2026

      A Place For Mom helped me so much with finding an assisted living placement for my father. I emailed them on a Sunday afternoon and very shortly after someone contacted me by phone and scheduled tours for the next several days. My dedicated consultant to Gregory ** was amazing. He checked in periodically to see how the tours had gone, and if there was anything else that I needed. He was extremely attentive and interested in helping me to achieve my goal.

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      Verified purchase
      StaffTimeliness

      Reviewed May 24, 2026

      Extremely helpful! We had a wonderful place within days!. They walked us through considerations and scenarios. My FIL has been there almost a week and really loves it. He's made friends, and is doing the activities.

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      Verified purchase
      Customer ServicePriceStaffRates

      Reviewed May 11, 2026

      A Place for Mom was very helpful in connecting us with facilities that met our needs at a price we could afford. When the calls were too frequent, they understood that I preferred less calls and respected that, but still kept us informed of useful information.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed May 7, 2026

      I used A Place for Mom several years ago when we needed to quickly find a new place for my Mother-in-Law and was very please with their service. When I needed to find a place quickly for my own mother who lives in another state, in budget, in a safe community, I didn't hesitate to call them again. It made a very overwhelming time, much less stressful. They got the information from me, and narrowed down the search. They even set up the appointments for me to view the places before taking mom for her final approval. I/We could not have been happier with her final option. She loves it, is thriving, and I have peace of mind knowing she is safe and happy. They listen, they care and they respond with compassion.

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      Verified purchase
      PriceStaff

      Reviewed May 4, 2026

      A Place for Mom was helpful to get me started with my search. When I told them that my Mom was not wanting to give up cooking, not that she would make a big meal but wanted the option to fry an egg, make cookies if felt like it. Also, cost was a issue, I was referred to Independence Village that included 1 meal & the community perks assisted offered. We are hopeful this move will go well, and she will thrive being closer to family.

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      StaffFollow-Through

      Reviewed May 3, 2026

      I had a really good experience with this company and my contact person there named Joy. She saved me SO much time (and lowered my stress levels!) by finding communities that fit the profile of what I needed for my Mom. She totally followed through on my voice and text messages which I really appreciated and was very kind and detail-oriented. I can't thank her enough. I've seen some Reddit reviews that are negative about harassing and predatory practices, but I have not experienced any of that and wanted to chime in here.

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      A Place for Mom Company Information

      Company Name:
      A Place for Mom
      Website:
      www.aplaceformom.com