A Place for Mom Reviews

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About A Place for Mom

A Place for Mom is a free referral service that connects families with senior care options. Many families find the advisors helpful in narrowing down choices, though some report persistent communication and feeling pressured during the search process.

Pros
  • Free to use
  • Help scheduling facility tours
  • Quick responses
  • Online tools
Cons
  • Frequent calls and emails might be overwhelming
  • Available services vary by location
  • Only refers within its network

Helpful Reviews

Manchester, NH
Verified purchase
A Place for Mom helped me find options for assisted living residences for my mother who was moving in from out of state. They followed up regularly to check on progress and see if...

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Rindge, NH
Verified purchase
Simply put, A Place For Mom made easy what would have been an extremely trying and difficult process. I received numerous phone calls and email contacts to assure my needs were being met.

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What is A Place for Mom?

A Place for Mom helps families find senior care, whether that’s assisted living, independent living, memory care or home care. The service is free because participating communities pay referral fees when families choose them.

Types of senior care accommodations

A Place for Mom has several types of living facilities in its network, including:

  • Independent living communities, also called retirement communities, are for older people who need minimal care. Services often include meals, housekeeping, exercise programs and on-site salons.
  • Assisted living is a community for people who need help with daily tasks but don’t require skilled nursing care. This can include medication management and personal care. Assisted living communities also provide meals, housekeeping and social activities.
  • Memory care facilities specialize in care for people with Alzheimer’s and dementia. They offer structured routines and dementia-informed support designed to improve safety and quality of life.
  • Home care agencies are often a good option for people recovering from illness or surgery. In-home caregivers offer care around the clock, including cooking, cleaning and transportation.

How A Place for Mom works

The process starts with a free consultation with a local advisor. After you contact them, the advisor provides a shortlist of facilities that match your needs, along with pricing and tour scheduling. The advisor walks you through options based on location, budget and care requirements.

How much does A Place for Mom cost?

The referral service is free. You pay nothing to use A Place for Mom. However, the actual care isn’t free. You’ll still pay standard rates for whichever facility or service you choose:

  • Assisted living costs around $4,300 per month.
  • Nursing home care costs about $7,500 to $9,000 per month.
  • Memory care costs can easily exceed $8,800 per month.
  • In-home care costs are around $24 per hour.

Note: Some communities charge placement fees that go to A Place for Mom as commission, which can be around $3,500, according to a reviewer in California.

A Place for Mom FAQ

Is A Place for Mom only for women?

No. A Place for Mom can help seniors of any gender.

Is A Place for Mom a franchise?

No. A Place for Mom is a for-profit, free-to-the-user referral service that can help seniors find accommodations.

Does A Place for Mom help find pet-friendly senior living communities?

Yes. A Place for Mom advisors can help find assisted living options that allow pets in your area. They can also tell you which communities provide pet care and pet-friendly activities.

Where is A Place for Mom available?

It’s nationwide, though availability varies by state. The company is based in New York City.

Who owns A Place for Mom?

The company is owned by private equity firms General Atlantic and Silver Lake.

Does A Place for Mom accept Medicaid or private insurance?

A Place for Mom does not provide care directly, so it does not handle Medicaid or insurance referrals.

Is A Place for Mom legitimate?

Yes. Founded in 2000, A Place for Mom says it helps over 300,000 families each year. Many ConsumerAffairs reviewers say the service was helpful in finding appropriate care options for their loved ones. However, some reviewers report negative experiences, including frequent follow-up calls, unclear information or feeling pressured to make decisions.

» COMPARE: Top-rated assisted living facilities

Still have questions?

Bottom line

Moving a family member to a senior living facility or community can be difficult. A Place for Mom can simplify the search by connecting you with facilities in your area. The service is free, but keep in mind that advisors only refer within their network and receive commissions from placements.

» MORE: How to protect your aging parents at home

A Place for Mom Reviews

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    Page 1 Reviews 0 - 5
    Verified purchase
    Staff

    Reviewed June 9, 2026

    Yes A Place for Mom was very helpful to find the right place for my brother. We just toured 2 places and A Place for Mom keeps the places in budget. I talked to a a coordinator. Both were very helpful and very nice and they will also answer all question. Plus the nurse Debi was my Support to help me talk to my brother. Coordinator Keri was so helpful in finding the right place. I can't say enough about A Place For MOM

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      Punctuality & Speed

      Reviewed June 8, 2026

      A Place for Mom made a stressful time for me much easier and manageable. Knowing that my dad could not return to his home was difficult for my mom and me so my husband contacted A Place for Mom and explained our situation and I was immediately contacted on a Saturday afternoon for detailed information and by Tuesday morning, tours were scheduled and we chose the second facility we toured. One week later we moved Dad and he is happy and the facility is exactly what he needs.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed May 7, 2026

      I used A Place for Mom several years ago when we needed to quickly find a new place for my Mother-in-Law and was very please with their service. When I needed to find a place quickly for my own mother who lives in another state, in budget, in a safe community, I didn't hesitate to call them again. It made a very overwhelming time, much less stressful. They got the information from me, and narrowed down the search. They even set up the appointments for me to view the places before taking mom for her final approval. I/We could not have been happier with her final option. She loves it, is thriving, and I have peace of mind knowing she is safe and happy. They listen, they care and they respond with compassion.

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      PriceStaff

      Reviewed May 4, 2026

      A Place for Mom was helpful to get me started with my search. When I told them that my Mom was not wanting to give up cooking, not that she would make a big meal but wanted the option to fry an egg, make cookies if felt like it. Also, cost was a issue, I was referred to Independence Village that included 1 meal & the community perks assisted offered. We are hopeful this move will go well, and she will thrive being closer to family.

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      StaffFollow-Through

      Reviewed May 3, 2026

      I had a really good experience with this company and my contact person there named Joy. She saved me SO much time (and lowered my stress levels!) by finding communities that fit the profile of what I needed for my Mom. She totally followed through on my voice and text messages which I really appreciated and was very kind and detail-oriented. I can't thank her enough. I've seen some Reddit reviews that are negative about harassing and predatory practices, but I have not experienced any of that and wanted to chime in here.

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      Staff

      Reviewed June 9, 2026

      I looked for the right place for me for about a year. I looked at many places all over the Phoenix valley until I came to the Clarendale of Chandler. I had a positive feeling, The residents were happy, the staff were very nice and the place felt comfortable. The Villa was small, but very nice, comfortable and very well kept. I liked all the amenities, including my pet's acceptance, which was very important. The community felt welcoming.

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      Verified purchase
      Customer ServiceTech

      Reviewed June 4, 2026

      A Place for Mom did a great job finding assisted living communities within the metropolitan area where we live and we have signed a contract with one of them. I was not quite prepared for the number of emails that I received from both a Place for Mom and the communities they vetted for me (it was a little overwhelming) but through them, I was able to find a good fit for my in-laws and are looking forward to their upcoming move!

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      Customer ServicePunctuality & SpeedStaffRates

      Reviewed May 30, 2026

      A Place For Mom helped me so much with finding an assisted living placement for my father. I emailed them on a Sunday afternoon and very shortly after someone contacted me by phone and scheduled tours for the next several days. My dedicated consultant to Gregory ** was amazing. He checked in periodically to see how the tours had gone, and if there was anything else that I needed. He was extremely attentive and interested in helping me to achieve my goal.

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      StaffTimeliness

      Reviewed May 24, 2026

      Extremely helpful! We had a wonderful place within days!. They walked us through considerations and scenarios. My FIL has been there almost a week and really loves it. He's made friends, and is doing the activities.

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      Customer ServicePriceStaffRates

      Reviewed May 11, 2026

      A Place for Mom was very helpful in connecting us with facilities that met our needs at a price we could afford. When the calls were too frequent, they understood that I preferred less calls and respected that, but still kept us informed of useful information.

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      A Place for Mom Company Information

      Company Name:
      A Place for Mom
      Website:
      www.aplaceformom.com