A Place for Mom Reviews

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Edited by: Jon Bortin

About A Place for Mom

As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps families every year find the right senior living solution for their loved ones across home care, independent living, memory care, assisted living and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network.

Pros
  • Decision-making help
  • Online tools
  • Free to use
Cons
  • Not available everywhere
  • Only refers within its network
  • Frequent marketing from providers

A Place for Mom Reviews

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    Page 2 Reviews 5 - 35
    Customer ServiceStaff

    Reviewed March 28, 2025

    Terrible company. I called and needed help urgently for placement. Never heard back and the intake person acted like taking my information was a bother. Call around and visit places, A Place for Mom is only interested in a fee or commission. Sad they didn't help. I found a place on my own and will write the review when my mom moves in. So far the treatment by the staff and residents has been wonderful. The residents are neat people, the facility has great programs, rooms are super clean, food service is great!

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    Staff

    Reviewed March 27, 2025

    From my first phone call with Sharon to my advisor Joy ** and anyone in between! The service & knowledge was OUTSTANDING!! Joy scheduled tours to several locations for my 94 yr old dad. I finally took him to the top 2 and he was IN!! Thank you Joy & Team!

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    Punctuality & SpeedStaff

    Reviewed March 20, 2025

    I contacted A Place For Mom at the beginning of our senior living community search having seen commercials for them years ago on television and researching them on internet. Several different people has helped us over the past year to narrow down communities for us to tour, as well as sending us information on what questions to ask and things to look for as we visited different facilities. Definitely a great help during an intense time of decision-making. Highly recommend. You.

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    Punctuality & SpeedStaff

    Reviewed March 18, 2025

    I received this email to rate your service. I contacted APFM due to needing help with my MIL. I was contacted very quickly by a representative and I was provided information for several places that may be an option for my MIL. I found your services helpful and everyone that contacted me was very nice. Thank you!

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    Staff

    Reviewed March 17, 2025

    We were at a disadvantage when trying to find a place for our family member because of our location (rural). There simply aren’t as many to choose from that are convenient for the visiting friends and family. However, our advisor was very helpful in helping us find the best place that was nearest to the family and suited our needs. I would recommend A Place For Mom.

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    Punctuality & SpeedProcess

    Reviewed March 15, 2025

    Helped make fast find of exactly what I was looking for. A Pioneer senior living villa and helped cancel the appointments I had with other facilities. They made the process so easy. They made a difficult process easier. I recommend them to anyone at this crossroad. I think my pup will be happy there as well.

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    Staff

    Reviewed March 15, 2025

    The experience was wonderful and the Cogir of Manteca was a perfect fit for my sister Willy **. She is so grateful for finding this place and the experience for me was awesome. The facility is beautiful and much better than we ever expected. The staff is so friendly too. Thank you so much for your assistance!

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    Customer ServiceStaffProcess

    Reviewed March 13, 2025

    Karen and Tanya were very helpful in finding a community for my mother-in-law who needed urgent memory care. They kept us informed and updated throughout the process and communicated well between the hospital, community and us. They responded to all of our questions in a timely manner, even on the weekend. Their advice and recommendations were greatly appreciated.

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    Punctuality & SpeedStaff

    Reviewed March 13, 2025

    A Place for Mom was so very helpful as we were looking for assisted living for my dad. Adair was right on the money with her recommendations, made tour appointments, sent helpful information and followed up regularly. She knew of places I didn't know existed and was fundamental in us finding dad the perfect setting. Highly recommend!

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    Staff

    Reviewed March 9, 2025

    Allison was thorough and patient in helping us find the right place for our mother. She made what could have been a painful experience almost pleasant. Allison was thorough and patient in helping us find the right place for our mother. She made what could have been a painful experience almost pleasant.

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    Customer ServiceStaff

    Reviewed March 8, 2025

    Kelly called me to offer her help to find my mother-in-law an assisted living facility. She was the best. Kelly helped me to narrow down the search according to Diane's needs. She set up all my appointments to visit the different facilities to meet with them. She called me almost every day to check up on me to see if I needed any help with anything. She was very nice and we did find a facility. Diane moved in last week and she loves it there. Kelly has spoke to the promenade where she now lives to make sure everything was ok. A Place for Mom is very lucky to have an employee like Kelly. Tracy **

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    Staff

    Reviewed March 6, 2025

    I moved to Sky Peaks on February 13, 2025. The staff and director are outstanding. You feel welcomed and at home immediately. My birthday is on March 4 and I received balloons, a card signed by residents and a bowl of ice cream as dessert. I was surprised as I just got there. The food servings are perfect for seniors. The cook will prepare things you request and the food is good. I recommend Sky Peaks to anyone who is looking for social activities and make new friends.

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    StaffProcess

    Reviewed March 6, 2025

    Chris was outstanding! I’ve used “A Place for Mom” a couple of times now and this was by far my best experience! Chris kept in close contact with throughout the whole process. He’s very kind, compassionate and committed to providing the best possible service! He is truly a gem and really helped me a lot by keeping my stress levels down. Thank you!!

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    Customer ServiceStaffProcess

    Reviewed March 5, 2025

    Working with Drea ** was simply a pleasure. Drea took a real interest in helping me to relocate my mom. She recommended some great places and maintained communication throughout the process. I never felt pushed or rushed in any way. Drea coordinated all of the tours, making adjustments when needed. One of the places she recommended, the one that I eventually chose, was not even on my radar. The expertise and genuine concern demonstrated by A Place for Mom helped make the transition seamless.

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    Customer Service

    Reviewed March 5, 2025

    It was easier than I would have thought. I went online, answered several questions. Within 5 minutes, an associate called me to discuss my issues. She gave me 3 choices, information on each of them (including the monthly cost at each facility), and a suggestion to contact them for further information. Based on our conversation, I made my choice, called the facility, and took a tour. Ended up using that facility. APFM eliminated my endless searches online. Would recommend them as a 'starting' place to save time and the frustrations in 'cold' searches for places.

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    StaffProcess

    Reviewed March 5, 2025

    The person I worked with answered many questions and gave me valuable information about qualifying for memory care placement. He helped me find available facilities in the location we were interested in. When I had chosen places to tour, he arranged all the details, which included tours of four different facilities on the same day. Really simplified the process for me. I received follow-up phone calls where I was able to ask additional questions after we had completed the tours.

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    Staff

    Reviewed March 5, 2025

    I was searching online to help my brother find the right place to help him rehab and hopefully be able to move back home when he is able. I spent about 2 hours trying to narrowing it down based on locating, availability, etc.. We were looking for newer and more updated. A Place For Mom kept popping up so I eventually accepted help. I was so glad I did. Michael ** was amazing and made it so easy. He set me up with a few choices. Made a phone appointment with the sales rep. for me. We worked with Nick and got my brother on within 2 weeks at a great facility at a great location. Thank you Michael **. He followed up and had it done and we are on our way to getting our brother back up and playing golf again. Only by the Grace of God.

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    PricePunctuality & Speed

    Reviewed March 4, 2025

    I reached out to APFM to find living arrangements for my brother as he recovered from being in the hospital. We had needed to find a place quickly and lower cost as well. You provided a curated list of possible places that meet our criteria. This allowed me to call/visit and find the best possible place. I highly recommend your service, you helped us during a very difficult stressful time. Thank you!

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    Process

    Reviewed March 2, 2025

    As a family, it is a tough choice to look into a home for a loved one. A Place for Mom not only made the process easy, but the home that was chosen would never have been on our radar without them. It is a perfect fit that would never have happened.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2025

    I was struggling to find Assisted Living/Memory care for my Mother. I was given the number by a friend for A Place for Mom. My agent seemed to be a God send but I realized it was more about getting me to commit to a place than actual caring. Pressure to put a deposit down with a place and even though I had reservations about the place the agent assured me it was okay and they would be there every step of the way. Within the first week of me making a deposit I never heard from them again and I had a lot of issue with the place and needed to find another. I tried to get another agent but people kept pushing me to the one I had but she never called me. My Mother eventually died because poor guidance and a lack of help. I hope no one has to depend on these services completely. Do your own homework as these places are all about get you to make a deposit. It is shameful.

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    Reviewed Feb. 27, 2025

    I was pleasantly surprised at all the facilities offered for me to look into. I had no idea there were that many! I appreciated the overall details and photos provided so I could look them over to make my selection without having to look into every single one. I am very happy with my final choice.

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    Customer Service

    Reviewed Feb. 25, 2025

    We had a great experience with A Place for Mom. They were very quick to call and reach out with several community options. It was easy to set up tours, they checked in often and answered all of our questions. We had 3 tours and all facilities were nice and would meet most of our needs. Thank you for all the help.

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    Punctuality & SpeedStaffProcess

    Reviewed Feb. 25, 2025

    From the moment we contacted A Place for Mom to get information, assistance, and support as we sought a placement for my mother-in-law, we got all 3 in every way we needed. Rose (our assigned counselor) was so patient, informative, comforting, and knowledgeable. Everything about this process (from dealing with m-in-l's anxiety to her resistance to the idea) was made easier with Rose's coaching and help. She never failed to make us feel better and move us through the process at just the right speed for m-in-l & us.

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    Punctuality & SpeedStaffProcess

    Reviewed Feb. 24, 2025

    Our advisor Melanie ** was exceptional and easy to work with. She worked diligently to find a suitable place for my brother who had some special needs. She provided names of places for me to consider and kept working until we found something suitable. Melanie kept in touch with me during the entire process and answered my questions promptly.

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    Staff

    Reviewed Feb. 20, 2025

    Tricia was the best! We were completely lost on how to go about finding an assisted living place for my mother in law. She took the time to talk through all the options and answered all of my many, many questions and was with us every step of the way. I would highly recommend A Place for Mom to anyone that is facing this kind of decision. They really make it so much easier!

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    Staff

    Reviewed Feb. 15, 2025

    Everyone I spoke to was fantastic and truly cared. I was impressed and thankful that everyone followed up with me! I’m sure they’re all very busy but I wasn’t lost in the shuffle and that was very refreshing!! They truly care not only about my mom but for me too!! Thank you so much!

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    Punctuality & SpeedStaff

    Reviewed Feb. 14, 2025

    Laurette did a great job helping us navigate the options available to us. She explained things well and was very responsive to our requests. She made our search for a quality place for my mother much easier. I was particularly pleased with how quickly she made arrangements for us to tour facility that we liked and wanted to visit. Having expert assistance make the whole experience much less stressful.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2025

    Finding a place for an aging loved one can be a challenge. And life doesn’t stand still when you have worries on your plate. Many obstacles came our way that weren’t necessarily related to our search, but did impact our search. Therefore, it took us longer than we’d hope to finalize our search. But the staff at A Place for Mom was so patient through it all. They checked in with us on a regular basis to see how they could help. And anytime we called with questions, they did their best to get answers. We are so thankful for this team and how much they care.

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    Price

    Reviewed Feb. 10, 2025

    Deceptive business practice stating this is a free service when it is not. If you use anyone that A Place for Mom sends you information on they charge $3000 admission fee which is an outrageous amount. THIS IS NOT A FREE SERVICE! LOOK THE INFORMATION UP YOURSELF AND SAVE YOURSELF A LOT OF MONEY!

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    A Place for Mom
    Response from A Place for Mom

    Rhoda,

    A Place for Mom's services are free to families and there is no admission fee for using our services. Can you please contact us at customersupport@aplaceformom.com so we can assist you?

    - A Place for Mom

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    Punctuality & SpeedStaff

    Reviewed Feb. 9, 2025

    Stephanie ** was so helpful and kind. She is the best! She found a place in price range we needed. Follow up about appointments was appropriate. She was very prompt and courteous! I would recommend use of Find A Place for Mom for a loved one! Thank you for this service. Sincerely, Janet

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    A Place for Mom Company Information

    Company Name:
    A Place for Mom
    Website:
    www.aplaceformom.com