Life Alert Reviews

I had the signs of a stroke. Life Alert had emergency personnel here quickly; also they called my neighbor who was here in less than 5 minutes after the call. Thank you, Life Alert.

Mother fell. The EMT folks came out immediately, picked her up, and stayed to check her blood pressure, etc. more than one. She’s always had a wonderful response from Life Alert and everyone who comes out.

During our recent emergency the response by Life Alert was excellent. This excellent response is the same experience that we have received in earlier emergencies. We are very grateful. Thanks.

I fell and broke my right shoulder. I went to two hospitals Gondon and Belaire. After I came home I fell again and this time I had Life Alert. They came right away and had me on my feet in no time. Thank God for Life Alert.

I fell at home and could not get up. When I called Life Alert, they stayed on the line and kept me notified of what was going on and when they arrived. I felt reassured that things would be ok.

My cousin’s sugar went up and Life Alert got emergency help right away, and stayed on the line until they arrived. Did a follow up to see how he was doing. I would recommend that everyone should have one.

When I fell I called Life Alert. The gentleman that came to my rescue stayed with me and chatted until help came. Very comfortable and reassuring feeling, thank you.

Life Alert was very helpful. Someone was at home within 15 minutes. They talked with EMTs, gave them a list of my meds, and called my family to let them know. Thank you very much.

My mother-in-law has COPD and was having an episode where her breathing was very labored. She needed to go to the ER. We used the Life Alert system to call for help. They were very helpful. Thank you.

I fell and I could not help myself. I used my locket and help was here in minutes. EMTs picked me up and stayed with me until I calmed down. About an hour later Life Alert called to see if I was ok. They were great!

Your service is great, very helpful to me and I will recommend you to all my friends and family. Thank you and god bless you all.

Life Alert responded immediately and stayed on the telephone with me until the paramedics came. They also called my son and he was at the hospital when I got there. The service was wonderful.

Life Alert’s response was fast, compassionate and they stayed on the line until emergency help arrived. I feel safe and confident with Life Alert and have recommended them.

I fell in the bathroom, Life Alert button was pushed and since I wasn’t in ear shot of the Life Alert base, they couldn’t hear me so they sent the ambulance. Saved again!!

I have COPD and I’m on oxygen 24-7. I live alone and my only child lives out of state; therefore I have to depend on others for help. Life Alert has always been so helpful. For one thing they make me feel like I am not alone, even though I am.

Approximately three weeks ago, had to use my Life Alert emergency. I had returned home from the hospital; the following morning I had a very weak spell, sick to my stomach and high blood pressure. The Life Alert attendant stayed on the line with me until after the paramedics left.

I fell in my kitchen and was unable to get up. What helped me the most was the person at Life Alert stayed in contact with me until EMTs got there. I was kept in the hospital 6 days. Thank you.

Life Alert could not have been nicer and more helpful. What caring people! Help always arrives quickly and all are so well trained. Thank you for the good and caring service.

I fell. Called Life Alert who called my daughter and the fire dept. and I was taken to the hospital for x-rays of hip. 2. I had a near fainting episode. Called Life Alert who called my daughter and the fire dept. went to the hospital for test. Grateful for Life Alert, Thank you!

I wouldn’t want to do without my Life Alert support system. All dispatchers have been extremely kind and helpful.

My wife passed out at the breakfast table and I had to support her in her chair to keep her from falling to the floor. Life Alert brought me help very quickly to bring her back to consciousness.

All the service was excellent since they arrived at the home, until they arrived at the hospital. Would recommend the service to anyone. Thank you very much, I am satisfied.

My mother fell and could not get up. She is 104 years old and I was amazed that she actually used Life Alert. She doesn’t like to bother anyone. The response was so quick and the follow-up outstanding.

The Life Alert operator kept reassuring me that he was there until EMS got there. That made me feel better knowing he was there to check on me. Thanks for the great service!

I’ve never felt so helpless before, I literally did fall and was unable to get up. Life Alert was like a breath of fresh air. I am a large woman and the EMS folk lifted me as if I were a feather.

I had fallen and injured my foot and knee. I was unable to put any weight on my foot. After using Life Alert, help arrived in less than 15 minutes. I was very pleased with my first experience.

My patient had a fall in March of 2014. The Life Alert staff was very quick in responding to his need of assistance. He has trouble waking due to the effects of a stroke. It is good to know he has help at the touch of a button.

Multiple falls at any random time of day or night. Life Alert is a definite lifesaver. Each situation we are provided with extremely helpful and compassionate assistance. Thank you so much!

I was grilling hamburgers on the deck in my backyard. I decided to sit down and the chair I sat on collapsed. I couldn’t get up; my sister-in-law pushed the button for Life Alert. The paramedics were very friendly and helpful. They helped me up.

I had difficulty breathing and called Life Alert and was very satisfied. It notified my son immediately and rescue, everyone arrived within a few minutes and I was taken to the hospital. I am very satisfied and have recommended Life Alert to others. Thank you

My father was experiencing respiratory distress. The operator stayed on line with us until the paramedics arrived. This was the first time we used Life Alert. Thank you, Life Alert!

I passed out about 2:30 am. Pushed the Life Alert and was connected to Life Alert right away. The fire dept. and ambulance arrived shortly and took me to the ER. Good Job!

I was very sick, I could not get in touch with my son and Life Alert was here in a few minutes after I pushed the button. Thank you for being there for me.

I fell and could not get up, because I have bad knees. I was skeptical but I thank the lord for [Life Alert’s] fast response. I would have lied there no telling how long. Thank you.

This was not our 1st but every time we’ve used Life Alert we have been well pleased! We do tell everyone how Life Alert has paid off for my mom – this particular time I was unable to be reached by phone – they kept calling until they could inform me what was going on.

I fell and could not get up - I pushed the red button and they were here right away. They were very efficient [and] wonderful. Thank you - I am 96 yrs. old and live alone.

The Life Alert woman was helpful and attentive throughout our emergency. She stayed online until the EMTs were satisfied that everything was OK. Thanks for being there when we needed you!

My mother would have not lived to see her birthday of 89 years if she did not have that button to push. Life Alert, from the bottom of our hearts, thank you for all your help with our mom. You all were great!!!

Thank god for Life Alert it saved my life when I thought I was having a heart attack.

I had symptoms of a heart attack at three in the morning. I pushed my button pendant – Life Alert called rescue squad and my two sons living in Blair. False alarm, I was experiencing a gastric type of heart burn.

So very happy with the service my mother received. The woman on the phone was on top of everything so very patient and kind. I can’t thank you enough for your patience and kindness. Thank you.

My wife and I were both promptly alerted after an ambulance was called for my mother who had a stroke but was able to press her button - Extremely professional – a blessing.

I received a call immediately and was given the location/hospital my father was being taken too. I appreciate [Life Alert’s] service. Thank you!

I fell getting out of bed early in the morning and Life Alert was able to send out EMTs, who helped me up and transported me to the hospital for medical care. I am very glad I had Life Alert available to me.

My sister, now 88, had a problem with her lungs, breathing. [EMTs] were here within 5 minutes with the ambulance to take her to the hospital when I called using my [Life] Alert. Thank God, she is now ok.

[I was] preparing my dinner at 5:30 p.m. and fell to the kitchen floor. Life Alert responded immediately and stayed on the line until help arrived to help me up. Thanks all of you.

My mom collapsed. The aide called the ambulance, and also pushed the Life Alert button. I was called by Life Alert. My husband said I was on my way. When I got to the house, both the ambulance and I confirmed we were with my mom.

I needed help and their response was accurate. The response team was very courteous and respectful, and help was there in a short period of time. I’m thankful and glad I have Life Alert.

I fell and broke my ankle. After situating myself for the arrival of an ambulance I called Life Alert. They had the police at my house within a few minutes and EMS a short time thereafter.

I fell at 5:30 a.m. and broke a bone. The [Life Alert] operator responded immediately and stayed in contact until the ambulance arrived. She spoke with the EMTs. She was very attentive and calming.

A fall – Life Alert got help and stayed on the phone till help arrived. I would recommend Life Alert for seniors (or younger), if needed. Thanks for Life Alert.

Kidney stone attack – Life Alert got immediate help. Shortness of breath – Life Alert got immediate help. I am very pleased with this service.

Mom fell in the bathroom at 3:30 in morning. Life Alert called EMS and then called me. She has had Life Alert for about 6 years. First time she has ever had to use it. It is well worth the money we pay. I can rest better knowing mom has Life Alert. Thank you.

I fell in my living room and was in awful pain. I pushed my button and was helped immediately. I was sure grateful for Life Alert- this is my 1st time to call Life Alert! The ambulance transferred me to the ER!

[Life Alert] was very courteous and understanding. They got in touch with my family quickly. I am very thankful for their response. The dispatcher was very helpful. I would recommend them to everyone who lives alone.

Well, I fell and couldn’t reach my home, I had nothing to do but to press my Life Alert button, and so I did. The lady that I talked to was super nice. I know now I have friends there at Life Alert. Thanks so much.

My mom needed to be transported to the emergency room of our local hospital. Life Alert dispatchers responded quickly and professionally. They are always courteous and friendly.

I fell as I was getting into bed. Life Alert notified the fire department and they were here in a short time – 5-8 minutes – and lifted me back into bed.

Every time my mother or myself have had to talk with a Life Alert rep. they have been very helpful, knowledgeable, and very understanding as well. Well worth the money for the peace of mind and safety.

I fell while in the shower. I started to sit down on the stool and it went over backwards. I couldn’t get up on my artificial knee; praise god for my Life Alert. The EMTs and fire fighters were very courteous and helpful. No bones broken just some bruises.

My father fell and since his last stroke he doesn’t speak and since there was no response they sent the paramedics and followed up by calling me so I was able to meet him at the hospital.

Life Alert stayed with me until the ambulance people got here. I live alone and I really appreciate “[Life] Alert” staying with me. I’m so thankful. May god bless you all, who are our “guardian angels.”

I fell out of my wheelchair trying to reach for something behind a table. [Life Alert’s] response was immediate and they stayed on the line with me which really helped me feel safe. Many thanks.

I fell outside my upstairs door due to a blackout. I was able to push the [Life] Alert button after I came to. I could not get up. Help came right away and took me to the hospital after placing me on the gurney. They were very nice.

My mother was weak from a bad cold. She fell trying to get from her bedroom to the living room. She could not get up, so she used her Life Alert. Help was sent, my brother and I called. Mom was put in the hospital, she had pneumonia.

Life Alert has been there for me when I needed it in the shortest of time with help and assistance. I shall forever be grateful!

I fell - the voice on the Life Alert box was soothing and I knew I was not alone and help was coming. He stayed with me until he knew that help was in the house with me. It made it so easy to just lie there and relax.

I had an episode with vertigo, a very bad one. I couldn’t see or stand so I pushed my [Life Alert] button and the next thing I knew the ambulance and fire people were there. They took very good care of me!

I’m 92 years old, and when my legs gave out the Life Alert worked fine. The paramedics were here in ten minutes to take me to the hospital. They were also here immediately when I fell. I really feel safe wearing the Life Alert.

My grandmother had a stroke, I pushed the Life Alert console. The operator came on, called the EMS and all our emergency contacts, and stayed on the line until EMS arrived.

Mom fell down due to dehydration. Life Alert immediately sent EMS and fire department, contacted myself and my sister, then transported her to the hospital.

The dispatcher couldn’t hear my mother-in-law after she pressed the button, so [Life Alert] called us (her son and myself) and they waited till we got there and also waited to see when I finally got her settled. Very satisfied!

We needed to transport my mother to the hospital because she could not respond to anyone. It was a granddaughter who called for help and was so glad she had [Life Alert] to help her.

[Life Alert] always gets me help on time. It’s nice to know someone is close when you’re afraid. Thank you all for the help.

Life Alert stayed on the line until help got here. So far I am really glad I have Life Alert and I wish to thank you for the help you guys gave me.

Mother had heart problems and hit her button, and Life Alert was right there in seconds and stayed on the line till help got there. Thank you.

I am very pleased with your service. The police and paramedics had arrived in a very few minutes. I would and have recommended your service to others.

I was sick with the flu and knew I needed help. The response from Life Alert was quick and I was transported to the hospital. I, and my family, are so thankful that I have a Life Alert.

I was having frequent dizzy spells and afraid I was to fall again, I had already fallen 4 times in a month. I called Life Alert and they sent the ambulance right away. I spent 5 days in hospital and 14 days in rehab.

Since having Life Alert I had to use it 2x. So glad I had it. They stayed on the phone until the ambulance came. They did not leave me and kept me calm.

Someone tried to break into the home and Life Alert called the police for her and stayed on the phone until they arrived.

Life Alert promptly had emergency service there to assist my mother who had fallen. [EMS] picked her up, waited until she had used the potty, and put her back in bed. I couldn’t do or live without Life Alert. Thank you.

The service was excellent; they had the emergency crew there in no time. I was very satisfied and it made me feel even safer in my own home. If I ever need them again I know I am in good hands

I fell on the floor and I couldn’t get up. They came right away when I called, and helped me. They were very friendly, kind, and did a wonderful job. [Life Alert] was my help from heaven. Thank you, Thank you.

I fell and hit a table, got a cut on my forehead which required 6 stitches. I could not get up. I pushed my button and Life Alert answered, and a rescue squad was here and an ambulance took me to the hospital. They were very polite and well dressed.

Life Alert dispatchers are always efficient and very courteous. We are very satisfied with the services Life Alert has provided for my mother and they make us feel she is safe in her home. Thank you.

I thought I was having a heart attack and a woman who answered was very assuring and told me an ambulance was on the way, which it was sooner than I expected. Thank you!

My husband fell and was unable to get up without assistance. EMS was dispatched and helped him to his feet. Vital signs were checked.

I had a stroke, Life Alert called the ambulance. I was able to get the garage door open so they would not break the door down. They had me in the ambulance within about 15 minutes. Thank god for Life Alert.

I was pretty sick with a migraine; it went on for 4 days straight. I fell into the wall and pushed my [button] and Life Alert sent help right away. I love these people.

First of all I thank god for Life Alert. The service was great. I have had to use it twice and without it I wouldn’t be here today. Thank you for the fast response. I have recommended Life Alert to other people already. Again I say thank you.

Life Alert “SAVED” my mother’s life. Thank you!

My knees gave out and I went to the floor, could not get up. I pressed my Life Alert button; the person on the receiver asked a few questions and notified EMS.

A few weeks ago, my pacemaker failed and I fainted. With [Life Alert’s] help and the fire crew everything was ok. P.S. I have a new pacemaker. Thank you.

I lost my balance and fell landing in the shower. I could not get up with my legs over the 6” step that leads into the shower. Life Alert notified the fire department and my family that I needed help, also called them to tell them that I was alright.

From dispatcher answering my neck signal to expert, compassionate EMTs, my experience was top notch. Even my short 3 night stay in the hospital could not top my service received from my contact with Life Alert. Thank you for top service.

Fell from the chair when trying to get up and lost my balance. Fell painfully to the floor. Pushed Life Alert pendant and the attendant sent emergency medical service right away. Ambulance took me to the Kaiser emergency room.

I had fallen on the floor (like the commercial) and could not get up. The police and fire trucks were here unbelievably fast and took care of my problem so quickly, I still can’t believe it. It’s such a good feeling to know that there are people who respond quickly when you need them.

This is the third time I had to use Life Alert since I had it. They were here in no time and helped me to breathe as I have COPD. I tell everyone about Life Alert and that no one that lives alone should be without this. It is worth having this.

I had very high blood pressure and Life Alert came right away in the snow to take me to the hospital. They were so nice to me and helped me out of my home in the snow. They all were wonderful to me!

[Life Alert] called the hospital when I called them and paramedics came within 5 minutes. They saved my life. They stayed with me on the phone until paramedics came and they were very kind. Thank you.

I got sick and dizzy and couldn’t get anyone’s attention, so I called Life Alert. They called 911 and stayed on the line until everything was taken care of.

I lost my balance and fell over lamp and table and chair, knocking over my [Life] Alert box. The operator knew at once I had fallen and was on the line to get help immediately. Help was there at once and I am very thankful for all the care.

I fell in the bathroom and was unable to get up. Life Alert notified everyone and they were able to get assistance and got in my apartment. They were excellent in making sure I was not injured and could remain at home.

[Life Alert] answered very quickly and stayed with us the whole time waiting for the ambulance. They were very good on answering all questions we had. Very courteous.

I had stroke like symptoms and pressed my Life Alert button and they rang for an ambulance which arrived in only minutes. The operator was courteous and helpful!

My husband fell, and Life Alert was here quickly. I was here but could not get him up. They were courteous and checked him over thoroughly. Thank you.

I fell off my porch, broke hand, pelvis and hip. I couldn’t get up to go inside my home to call for help, so I mashed the button on my Life Alert. Very glad I had Life Alert.

I was dizzy and sweaty. I lost a lot of water and was dehydrated. [Life] Alert came as soon as possible showing empathy and sympathy. [They] took me to St. Clair Hospital. Very helpful and I’d recommend Life Alert!

I fell and could not get up. I pressed my pendent and Life Alert came on to help me. Paramedics came quickly and I was checked out and helped up, and thankfully I was ok. Thank you very much.

I feel very safe having Life Alert. They were here for me when I needed them and even notified my children for me. Thanks for the prompt service and help when I needed it.

Fell at 2:30 a.m. didn’t know if I had broken ribs as I hit spine and rib cage on potty. Life Alert answered immediately and stayed with me until EMTs arrived.

My mother-in-law fell and could not get up. Life Alert called us and called rescue squad who was there even before we could get there. I recommend Life Alert to anyone who has a family member who is elderly and living alone.

I was feeling sick, throwing up. I contacted Life Alert and they sent the EMT people. They gave me good advice and made me feel better.

Mother was in a lot of pain and weak, couldn’t move without help. Heart rate was down too low. Life Alert was able to contact EMS right away. I was able to stay calm while the EMS was on the way.

I woke up in the early a.m. to relieve my bladder. I broke into a seizure, and I fell to the floor. I reached for my pendant, the operator stayed with me until the medics and family arrived. I reclined hospitalization. Thank you, Life Alert! For your continued protection!!

I needed an ambulance to take me to the hospital. I couldn’t walk on my left leg, and live alone. I hit my [Life Alert] pendent and the ambulance was here in 10 minutes.

The few times I called Life Alert they were very good and helpful people. I have no problems with them, and I am very glad I have Life Alert.

I fell out of bed, but could not get up. I had nothing to grab. I did not get hurt. The firemen who came were very nice. [Life Alert is the] best thing I ever purchased.

My wife fell, she is 71 years old and could not get up. We called Life Alert for help. They came very quickly and helped her up immediately. I would strongly recommend them.

There was a fire in my broiler that caused a lot of smoke. The smoke detector alerted Life Alert and your representative notified the fire department, so that I had help immediately. I was very grateful.

Father had a serious fall and hit his head on the television cabinet. The injury required staples. Life Alert sent the ambulance in less than three minutes! Excellent service. Thanks.

I was getting chest pains, and difficulty breathing. I called Life Alert and they came right away and started working on me, then sent me to the hospital.

Became dehydrated and could not stand. Life Alert was notified and called family and rescue personnel. [They] stayed on the phone for the entire time. Excellent service. Thanks.

My mother fainted and slid out of the chair at the dinner table onto the floor. Her in-home caregiver pushed her [Life Alert] pendant button to get 911 to send EMS. They came and mom was taken to the emergency room for evaluation.

My husband fell and I was not able to get him up. Life Alert contacted EMS who came to provide a “lift assist”, and got him on his feet and all was well!

I fell to the floor; no headache, and no feeling of fainting. Life Alert came, and called my daughter. A friend was with me at the time when I fell! [EMS] checked me out and asked if I wanted to go to the hospital.

Arrived at this address about 8:30 a.m. the Friday I called Life Alert, 3-28-14. My mother had fallen and couldn’t get up. I pressed the button and went to the speaker. Everything came out good, no broken bones, and 3 days in the hospital.

Mom fell, broke her shoulder, pressed the Life Alert button and the gentlemen on the other end called for help. Help was there in 10 minutes. Thanks Life Alert.

I fell and could not get up for the second time, the person stayed with me until help came. Life Alert is one of the best things I have done for myself. Thank you.

A few seconds after pushing my alert button I had help! Not only help from you but you also notified my neighbor and she came ahead of the paramedics. Thanks for looking out for me.

My wife fell in a position which prevented me from being able to get her up on her feet. I could not lift her up. I called Life Alert and the EMTs arrived in less than 15 minutes.

I awoke with severe heartburn one day after returning home from the hospital following a heart attack. Called Life Alert, they called the EMTs and my daughter in CA immediately. Turned out to be nothing wrong. Life Alert was very helpful.

I could not find my O2 line, Life Alert stayed on the speaker talking to me and keeping me calm until I found my O2 line. Very calm and reassuring; Life Alert also let my family know what happened.

I had an emergency 3 weeks ago, I pushed the button and [Life Alert] responded immediately, ambulance transported me to the hospital ER within seconds. They are my friend, I would not be without it. Saved my life 5x.

My husband fell down our basement steps and hit his head on concrete. Life Alert stayed with me until the ambulance arrived. It was very comforting having them on the line.

My father pressed his Life Alert button. When he did not respond to the call center Life Alert notified me, and 911. Great service. Thank you.

I was short of breath (scary), Life Alert notified all the appropriate people (my son was already at the hospital), and they stayed on the line to assure me till the ambulance arrived. I couldn’t ask for more.

My husband fell several times, the last time he had to go to the hospital. The [Life Alert] people who talked to me made me feel very important. They asked questions that I answered to help the emergency people. Everyone was great, thanks!

Life Alert staff stayed talking with me until help arrived and they talked with one of the helpers. I recommend Life Alert 100% to all my friends.

After having a dizzy spell I pushed the button and Life Alert was on the phone immediately. They called my family and help came instantly.

The young man was wonderful on the phone. He was very sympathetic to my needs. He was also very professional, keeping my family very calm while staying on the phone till help came.

Nose bleed emergency and Life Alert arranged for “EMS” personnel to arrive at residence and transport patient to the hospital.

I fell and couldn’t get up or get to a phone. I wear the [Life Alert] necklace and when I pushed the button your staff was very prompt and got me help. I was pleased with your help.

I was having extreme chest pain. It was in the middle of the night, 3:30 a.m. I thought it would go away. I sat in the living room for 15 minutes; it did not go away, so I called Life Alert.

I was very happy with everyone that came to my call for Life Alert. I was on the floor, when I fell and could not get up. I thank all of whom came to my help. Please thank all that were here.

Fast response and friendly attendance, with Life Alert I really feel safe at all times no matter where I am or what I am doing. Thank you very much!

I was trying to use the bathroom at night and slipped. My caregiver alone could not pick me up. Life Alert was able to contact police and they were online until police arrived. I felt I wasn’t alone.

The person who handled our call was very courteous and stayed on until the ambulance arrived, and kept us up to date on the response, and checked on us frequently to make sure we were still ok.

My emergency was for my son, who had a seizure back to back, and I was unable to reach a phone to call 911. I used my Life Alert necklace button and emergency help was sent. Thank you!