Bay Alarm Medical Reviews

Bay Alarm notifies me if my dad has an issue. It's easy to use for him. He had a couple of experiences where he set it off accidentally. He has one pendant that he wears around his neck, and the other one that looks like a watch. If he's doing his daily chore like brushing his teeth, the pendant will swing and hit the cabinet, and it sets it off. But it is what it is.

The service was OK, but I was talked into purchasing the unit for a full-year for a slightly discounted price, and was told they would refund me if only a portion of the year was used. I returned the equipment after 5 months, received an email confirming it. The refund never came. I called again, and they said there was a credit card problem, they would send a check. A month later, no check. I called again. My phone number isn't in the system. My account number is useless to anyone trying to help. They have stolen $90 from me. When I call from my phone now, the call goes straight to a "hold" status and I hear music, and no one even answers the phone. This is a rip-off company... be careful paying upfront.

I purchased Bay Alarm for my parents who live together but alone in their house. My mom had fallen a few times, and my dad had been doing well but was on a quick decline prior to a hip surgery. I live in Florida, and my parents live in Wisconsin. My sisters and I needed some additional aid for them to be able to contact somebody should they fall and not be able to get to a phone. I did my research and looked on ConsumerAffairs, and Bay Alarm was always number one or two alarm system for elderly people. I narrowed my choice down to two. I talked to a representative from Bay Alarm and decided to go with them. I like the customer support that I had on my very initial inquisitive call and the services overall including the app.

I like Bay Alarm's pricing. My experience with them has been very favorable. They are good all the way around. The install process was great as well. I've not had an occasion to use it since I put it on, but it's like an insurance policy. There's a safety precaution. Yesterday, I had a power outage here, and they sent a message telling me that they detected a power outage. I knew about it as it was scheduled, but it was still good that they caught it.

My mother has a gait walking problem. She's older and still lives alone. Once she started having problems with her mobility, we decided the best option would be to get a medical alert system. I did some research and in looking through the different options out there, Bay Alarm seemed to be more reasonably priced. Their website was very easy to navigate, and it seemed pretty easy to set up the service. They also had a lot of information online so I didn't have to call somebody and get a sales pitch. Most of what was online was all I needed.

I did an online search and compared Bay Alarm Medical to some of the others that came up on the computer. It's better priced than most out there. When I called a few times, they were very professional, courteous, and took care of all my questions. Fortunately, we haven't had to activate the alarm in a medical emergency, but we're satisfied with it. I would recommend it.

The Bay Alarm Medical device works. The only thing I don't like about it is that it blinks all the time. It's very distracting. I talked to somebody about it one time, and he said, "We can turn it off, but then you wouldn't know whether the thing was working or not." But I never wear it out of the house, in public. I figure if I fall in public, somebody else will call the rescue squad. I only wear it when I'm at home by myself.

The light on my device is on, but when I stand up, the light goes out and it doesn't go back on. When I put it on my wrist and walk around, there's no light. The only time there's a light is when it's charging, and when I lay it down again, it'll say charging again, but there's no light on the apparatus when it's on my body. I call it to check that it's working because Bay Alarm keeps sending me emails that say that I have a low signal. I don't trust it to go outside and walk around because it's not working, and I haven't gotten any false alarms.

Have not even received the device yet and thoroughly unimpressed. I order it for my dad, it's in the mail, and while we're moving him to be closer to me, I get a text alert they detected from his device. Then the apartment manager where we're moving him, calls to say there's an ambulance at his empty apartment 4 hours away. I called the company to see what happened and didn't get much of an answer, just an apology. So my confidence is shaken already. I ask to have someone in charge call me, to explain why this happened, and two days have gone by. No response. Supposed to get the device tomorrow. I may just send it back unopened.

I bought the Bay Alarm Medical device mostly for my wife. She died in October and I've switched the device over to my name and I am keeping it for use when I do anything hazardous like when I climb a ladder or work in my shop. I live alone now and I find it comforting to have the device available if I'm doing anything that could be risky. I like the fact that the the Bay Alarm device works wherever 'cause I'm more likely to need to use it if I'm out away from home. When I'm doing work in my shop, I can't be sure that I can reach my cell phone so I put the device around my neck and stick it under my shirt as I can't have a risk of the lanyard getting caught in the machinery.

My husband's Bay Alarm device does exactly what I expected it to do. When he falls, it makes things easier. The only problem we had was on Christmas, it took a long time for somebody to call back. Finally, the sheriff's department did call and we were able to get him up. Bay Alarm seemed to be pretty much the same product as the others but at a less expensive price.

ChatGPT took me to a couple different companies and Bay Alarm was one of them. We were thinking about getting the smart watch for my mom and between Bay Alarm and another company, it looked like the smartwatch from Bay Alarm was a little bit smaller and more discreet. Then I called Bay Alarm and I talked to a wonderful person who gave me some advice on what device to pick. We ultimately didn't go with the smartwatch because the battery life was the main thing. But it also would have been confusing for my mom. So, we ended up with just the wristwatch type alert device.

I've had a couple of mild strokes and also have heart disease and my family was concerned about me if I fell. I did a couple of times and I had nobody here. Bay Alarm was something to help me out in case something happens and nobody is here. It gives me a sense of security knowing that I’ve got them available at any time. The team has been super good and I’m happy with Bay Alarm.

My sister and I wanted peace of mind that my mid80s mother is being looked after even though nobody was there. Elderly people need somebody to watch after them. And if we can't be there, it's nice that we have an option like Bay Alarm Medical. It's a very good idea. However, my mom had a hard time with it. She didn't wanna do it, and she's paranoid about when things happen. She would bump it and Bay Alarm Medical would get ahold of her through her device. I got texts from them, saying that her alarm went off, and I would call her. She would say, “I bumped it and they asked me if I was okay." She got nervous the first couple times that happened, but she's getting used to it.

I like the price and available services of Bay Alarm Medical. They're also very friendly and easy to work with. We feel a little more secure if there are issues.

My husband had a stroke and had a fall. So, we got a medical alert device for protection that if he does have another fall or is needing help, Bay Alarm Medical will be notified and they will call. If there's no response, they will send an ambulance. Having it gives us peace of mind because when he pushed the alarm by accident, they were calling immediately. And they never hung up until they made sure that he was safe. Their team is wonderful and very friendly. Even though the only time the alarm had gone off was by accident, there was no judgment or harsh words from them.

My equilibrium isn't as great as it was in the past. So, I decided to get the device from Bay Alarm Medical. My son decided that he wanted to give it a try, so that was what we did. So far, the alarm goes off when it shouldn't and it doesn't go off when I actually fall. One time, I fell pretty hard on the back cement and was out like a light and purple from the waist down on both legs and ankles. But the device never went off. On the other hand, I could be talking to somebody and while I would be waving my arm, the device would say, "Fall detected." So it's interesting that it detected an arm gesture, but it didn't protect me from falling on the cement and almost putting my head through a glass door. In one respect, it gives me an amount of security because it's got a button on it that I can push and get help with. I wish that the button on it had an actual person at the other end of the line rather than AI, but that's what I'm working with.

I got a Bay Alarm Medical for my mother. I needed something that would work at home and also outside. She still drives and is very active. They seem to be as advertised and it seems to be working well.

I've had medical alert devices for years. My previous one was not too good so I changed to Bay Alarm. However, my experience with Bay Alarm hasn't been great. My previous device told me when the battery was low. It sends me a text. With Bay Alarm, it does not do that. What happens is it just goes dead. It sends me an email, but how many people actually sit and watch their email every five minutes? They should definitely have more voice contact too and be able to warn you when the battery is low. I mentioned it one time and they said they've never done that as far as texting. I just don't understand that because everybody can text. If they can call you, they can text you. I am not good with that.

My daughter ordered a Bay Alarm for me. I had been falling and I took a pretty bad fall. She insisted I have it. I wear the button, but I also have three places in the house that I have the ones that stick on the wall. I can hit those if I'm not wearing the one around my neck. Then, I have the main unit, too. The customer service and the experience with them has been good. They’ve been polite and awesome.

A friend of mine had a Bay Alarm and she told me about it. I bought one because I'm old and I'm by myself in my house. I like that their reps seem concerned. When I talk to them, they are very nice and I can understand them.

My father was experiencing late-stage Parkinson's symptoms. He was falling and we signed up with Bay Alarm Medical for his safety and security. When he passed away, I cancelled it and it was one of the most difficult processes that I had to go through. Dealing with them was a waste of time and money. It wasn't advised to us how to set up the account and when I canceled, they wouldn't talk to me because I wasn't my father, even though I was the one that had it all set up. They also wanted a million documents that I didn't have just to cancel the account.

So far, our experience with Bay Alarm has been good. The battery dies very quickly though. That's the only thing I don't really like. But everything else seems to be fine. The price is good, too.

I was with another company and went through three monitors within three months. They stopped working so I started looking. Bay Alarm came in and I signed up with them. My wife travels a lot. Usually, I'm home by myself and I have a balance problem. I fall down and can't get up. If she's gone and I don't have a monitor or something to summon help, I'm in trouble. Having Bay Alarm, if something happens, I know I can get someone to help. I wear my Bay Alarm every day. The only time I don't have it on is when I have to recharge it. It usually lasts two days and a half and I was hoping it would take longer before I recharge.

My son told me about Bay Alarm Medical and my father-in-law had one. Because of my age, I'm living alone, and I don't have any neighbors, it was decided that I would get my own medical alert device. Bay Alarm Medical is the first and only one I've had and I've got the device where I could have it in a necklace. But I've got it like the watch and it keeps slipping down all the time. So far, I bumped it twice and it went off. Then they called and I told them that it was an accident. I apologized and said that at least I knew it was working. They verified everything to make sure and they were very good. If you need a medical alarm, give them a call.

We got the Bay Alarm for my father-in-law. We’re the primary call. He’s 90 years old and lives by himself. He’s pretty stable, but just if he falls or something, we just wanna make sure. He seems to be happy with it, wears it all the time, and feels more confident having it on.

Bay Alarm Medical has the best coverage for the best rate. My grandma is okay by herself, but we wanted be sure that if anything happens anywhere, she has a necklace and there's also standalone buttons on the counter in case her necklace isn't working for some reason. So, I feel so much better knowing that she has it. And she loves it. It's even given her a sense of independence.

Having Bay Alarm Medical system has helped my mom relax a little bit, and it’s been good. She lives alone and the system is spread out so she's got easy access near the ground, on places where potential falls might happen, in bathrooms and bottom of the stairs. It gives her a better sense of security knowing that if she did fall, she can just press a button. And then the watch that she wears only when she leaves the house, she's already set it off once by accident and they quickly responded.

My mom has Alzheimer's, so my dad needed something in case anything happened to him, and it’s good to know that he has a Bay Alarm Medical alert. He wears it all day until he goes to bed. They’ve responded to him quickly when he's had to test it, so that makes me feel good too. Signing up was easy and we were very pleased with the process.

I'm very pleased with Bay Alarm Medical. It’s doing its job and they're very responsive. First, my wife had congestive heart failure and was subject to serious problems very quickly and we wanted her to have the ability to access it if it's needed. She passed away. Since then, my situation has deteriorated and I now have a problem with stability and equilibrium and I'm worried about falling, so I have continued the service.

I live with my wife. We're both 82 years old and she has dementia, so if something happened to me, she wouldn't be able to do anything because she's in a wheelchair. The Bay Alarm Medical alert is there to protect us both. I just get up in the morning and put it around my neck. I'm comfortable and I have no problem with it.

Have been a customer of Bay Medical Alarm for 10 years. Very happy with the service, but very disappointed that they outsourced their customer service to the country of India!! Both my mother and I have had difficulty in communicating with someone whose primary language is not English.

My husband had fallen twice, so we needed to have something if I was out of the house. Our daughter checked out various ones online, and we looked over options and came to choose Bay Alarm. It's a little pricey, but for what we get, it’s all right. We feel confident that he’s taken care of. Now it’s easier to go out and do grocery shopping when I have to leave him by himself. We enjoy the service.

Bay Alarm was more affordable and I could return it if I didn't like it. Several years back, I had a Life Alert and I was stuck in a contract for two years and $99 a month. I also wanted to have something just in case, God forbid, I would have a heart attack or a stroke or something like that, which runs in my family. I have my cell phone for activities outside, but I'm mostly concerned about at night. I also have an Apple Watch, but I don't know that it's very effective. It has fall detection and it gives you an option to call, but if I were to fall and get knocked out, I'm not gonna be able to do it. That's why I liked Bay Alarm, because if that were to happen, then they'd call for me.

My father had a fall and broke his ribs, so we decided he needed a medical alert. We liked the features Bay Alarm had, and the price is reasonable for what we saw in the market. My father-in-law actually had used it in the past too. We haven’t used it yet but had tested it, and it was a positive experience. We had a good experience interacting with them.

I purchased the device for my mother who’s almost 91 years old and lives alone. She’s supposed to push it and hold it for three seconds to get a call asking if she’s okay. Sometimes, my siblings who are her emergency contacts would get calls even if my mother hadn’t pushed the button. They would check on our mother, and she would be fine. They would get calls at least once a week, and it's a false alarm. That’s the only issue we’ve had. We called the company for that when I had gone home for Thanksgiving. Hopefully, it’s reset and we’re not gonna have that issue anymore. Other than that, my family has no complaints.

I wanted a good price and fall protection on a device. I picked Bay Alarm after looking online and choosing from the top three names. I feel confident that I got the right one. I didn’t get it because of any particular problem, though I figured I could have a problem because I’m 80 and live by myself.

My husband and I are elderly and I'm not sure he would know what to do if I fell. My daughter set up Bay Alarm for us. At the moment, I'm the only one using it. I found out it's very sensitive. We haven't really had it for that long, but we're not unhappy with it.

My mother’s previous alarm provider was terrible. After seeing good reviews on Reddit about Bay Alarm, I went with them and replaced her previous one. It was very easy talking to their rep. The alarm works well, and it’s definitely increased her sense of security.

I did some research and looked at what had the best consumer ratings and pricing and what I felt was the type that my dad needed. I ended with Bay Alarm and their reps were amazing, very professional, and very helpful. They didn't pressure in any way. They were very attentive and they listened. It was a great experience and was much better than I expected.