Burger King Reviews

4,901,083reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Burger King

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Burger King has operated a global chain of fast-food restaurants since 1954. Its menu features flame-grilled burgers, chicken sandwiches, fries and breakfast items. Burger King offers signature items like the Whopper and integrates modern ordering options such as mobile apps and delivery services.

Pros
  • Good quality food options
  • Good customization options
  • Clean and inviting environment
Cons
  • Inconsistent service quality
  • Long wait times for orders
  • Occasional order inaccuracies

Shop with confidence

Compare with top companies

Burger King Reviews

Filter by Rating

  • (160)
  • (91)
  • (64)
  • (124)
  • (786)

Popular Mentions

    How do I know I can trust these reviews about Burger King?
    • 4,901,083 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Burger King?
    • 4,901,083 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    PricePunctuality & SpeedStaff

    Reviewed June 11, 2026

    It's been years since I've had a Whopper. So I thought I'd give it a try today. I ordered the Texas-style Whopper. I requested cheese, mustard, onions, and pickles only. Heavy on the onions. When I got my order, the burger was thrown together. Nothing was spread out on the sandwich. It was all piled up in the center. I understand the need for speed, but as hard as you're trying to bring it back? It's a shame you sacrifice quality for speed!

    The sandwich would have been perfect had it not been just thrown together. The first bite was nothing but meat and bread. And the last bite was the same. I was very disappointed. This is the very reason I don't like BK. I know that no matter the name on the door, a burger is just a burger. But you'd think with the King of burgers, you should be able to expect more quality. Bring back the quality, and you bring back the customers! I love the Whopper, so I'm not gonna let this stop me from eating here, but it would be with the wait as long as I know I'm getting a well put together burger worthy of the name. BURGER KING!!

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed May 22, 2026

    Service is a little slow. But the food was amazing compared to last year. I will definitely come back for that amazing Whopper meal. So good. McDonald's is so not that great. They think they are the best. But the whopper is making a comeback. I see more business at Burger King. Keep up the good work!!!

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Chain Restaurants delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Profile pic of the author.
      Customer ServiceStaff

      Reviewed May 13, 2026

      Great customer service at the Burger King in Kings Mtn Nc. On 05/12/2026. I went in the store around 9 pm and the Employees were very nice and food was excellent. There was a guy cleaning the lobby area, was so nice and the lobby smelled nice. Management was super friendly as well. I would recommend this store to any one that visits Kings Mountain, NC.

      Thanks for your vote!
      Staff

      Reviewed May 2, 2026

      I went to Burger King tonight and was served by Madison, and may I say she was great from getting my order together which included no salt fries, to having hot and please let me say I have not had a Whopper made for me like that in a long while, and whoever made it knew EXACTLY what they were doing!!!! It was amazing! I want to thank everyone at this restaurant as it seems to be the only suitable place to eat and these guys are fantastic! I was worried when Eric left, but might I say they haven't missed a beat, and it take a great team to be on this level. AMAZING JOB EVERYONE!!!!!

      Thanks for your vote!
      Profile pic of the author.
      Maintenance

      Reviewed March 29, 2026

      I would like to start by saying Thank you. The varieties of new sandwiches has been very enticing. But I have a major complaint, my wife and I have fallen madly in love with the steak burger!! I mean madly, and we have just found out it's going to be replaced with BLT! WHAT!!!! How could this possibly be..??? Our hearts are now broken and not sure if we can continue without the steak burger!. By far the best burger you have ever offered.. Please reconsider and add it permanently!!! Please, Please, Please!! We are begging!!!!

      Thanks for your vote!

      Reviewed June 18, 2026

      I have been a customer of BK for decades but if I could rank them lower than a 1 star, I would regarding promotions/sales when you are flooded with Whopper Wednesday and no one in BK restaurants (whether it is Lynn Haven, Panama City, Springfield or Callaway) that knows anything about Whopper Wednesday. I try through my app and get no response, then I try in all the above restaurants mentioned above and they act like you are looking for a hand out. Dismal sales/promotions and/ or IT.

      Thanks for your vote!
      Verified purchase

      Reviewed June 17, 2026

      Two stars… and that’s being generous. I realize they updated the Whopper… Maybe Update the Staff!! The whoppers are just thrown together… of course they never look like the image. Maybe the staff should take note. Lettuce pieces, as if they’re pulling them out of a bag of lettuce shred instead of crispy lettuce leaves… had no tomatoes… no onions… Luke warm, if that. We’ve been going to a BK further away… I realize it’s fast food… “Have it your way”… Can’t we just have a decent meal. Specially when meals stay at $10 bucks for a small. Few fries… more ice than drink… and if you just want a large drink, it’s 2 bucks more. SSDD.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServicePricePunctuality & SpeedStaff

      Reviewed June 16, 2026

      I wrote a review for store number11260 in Poland Ohio 44514 about waiting 18 minutes for two double cheeseburgers with ketchup only! Not only was the service bad but when we went inside because we were tired of waiting, the manager who thought he was Elvis with his shirt halfway button stated, "We could only cook one patty at a time." He handed me my meal and I went home to eat. I opened the package and the food was cold and it had mustard which I am allergic to and pickles on it. Now when I started the review I noticed a lot of bad reviews on this store. So I did some research and noticed the same reviews to almost every Burger King in my area had the same problems. Apparently Corporate which you cannot get on the phone, does not care. When I tried calling I got an outside service from Taiwan or somewhere in Asia and that person wanted to know what happened.

      What the F does he care, he is just a person for us to talk to so we do not have waste the American who is in charge of Burger Kings across the United States. I again did some more research and noticed that Burger King is in financial trouble and does not care about customer complaints at this point and that is why the majority of Burger Kings owned individually do not have any kind of standards for their employees to follow. They dress like they just woke in the clothes they wear to work, the uniform is not the same across the board and they hire kids who do not care about shit! They do not discipline because they are afraid they will quit and leave them short handed. Well burger king enjoy what you have now because in less than 10 years there will not be a whopper around to eat!!!

      Thanks for your vote!
      PricePunctuality & Speed

      Reviewed June 16, 2026

      My experience in the drive thru today was frustrating. The cashier at the window asked me if I wanted to round up the cost of my order for no reason. They upsold me the apple pie but it wasn't available so I had to wait longer for the order. Why should I want to pay more for my order? Why upsell something that is isn't ready and available?

      Thanks for your vote!
      Profile pic of the author.
      Customer Service

      Reviewed June 10, 2026

      I placed my order. Read it right from the text that I have to order. Got the order. Was missing a burger. When the other lady came to window. It said sorry but idk if they heard me ask for two. She was very rude. Said not allowed to add anything now. And that I never said two. Nobody should be allowed to be rude and ignorant to customers when all I ask was to add one cheeseburger.

      Thanks for your vote!
      Loading more reviews...

      Burger King Company Information

      Company Name:
      Burger King
      Website:
      www.burkeandherbertbank.com