Burger King Reviews

I went to the store 11080 on 10-31-26 at 9.30 pm, and the Manager was in the kitchen by herself, with no cook, and had some people in there complaining, and she was doing her best to get the orders out as fast as she could with no help, but she stayed professional at all times y'all can come to these places with nasty attitudes and be in there cussing these workers out. They are human too and have feelings too. Respect them, and you will get respect. They're in there working for $9 and 12 dollars, not to put up with y'all foolishness. Respect them, and they will respect you. I LOVE GOING TO THEM. THE ** MANAGER LADY IS THERE BECAUSE THE CREW IS DOING THEIR JOB AND NOT PLAYING

I went to the Burger King in Milford Mass with my husband. I had the cheeseburger and he had the #1 with cheese. We agreed it was the best burgers we have had at Burger King. The burgers were unbelievable, the fries were cooked perfectly. I think they must have a new manager because the last 3 times we have been to the Burger King in Milford Mass, the food and service was wonderful!

Customer Service Compliment for Burger King Store 8212. I have visited Burger King Store 8212 quite a few times, and every time I go, the customer service is impeccable. The kindness and warm welcome I receive make each visit a pleasant experience. Whether at the pickup window or inside the store, the staff consistently greet customers with a cheerful “Good morning” and a sincere “Thank you.” It is clear that this store is well managed. The manager and the entire staff deserve to be complimented for their excellent service and the care they show their customers. Thank you for making such a positive impression!

This place is the shit, you have to come and experience the 5star help you ever wanted. No joking I placed my order to a very friendly tenant and received my order in timely fashion. I asked for no pickles on my sandwich and they successful managed to oblige. The sandwich was to die for. Everything was set in motion. I had the best service ever! You have to try out this place.

Both Will and Dani at the BK in New Market, MD are wonderful. They keep that store in tip-top shape. I always stop there to and from NJ to PA. It's always clean, friendly and the food is always good, hot and fresh. Both of them deserve recognition for their outstanding service. The entire staff are the same - friendly, helpful and always keep the store very spotless. I hope both Will and Dani (and the staff) are recognized for their outstanding service to their customers. I stop at no other place when traveling in that area. Kudos to BK for having such outstanding employees. Thank you.

Three cars in front of me at Burger King in Danville Illinois on main Street and it's the slowest one. I've been here for 15 minutes and I've even ordered my food before I got here.

Absolutely disgusted with the 2 elderly ladies working. The snootiness is absurd and the wait time to place an order or to speak with someone is ridiculous. 1 lady in the back and the other next to the counter, where both could clearly see myself and my husband waiting to be able to order. When asked if they are open for customers and or if I could place my order I was applauded by how Burger King is employing such rudeness. She also gave me someone else's online order ticket, not my receipt. I've tried to order 1 time before, roughly 3 weeks ago, and the wait time to order being again the only person to order was absurd then and I decided to leave. Won't return to this location.

Terrible service, rudest employees I’ve ever seen in my life, restaurant was dirty as hell. NOBODY answers the phone, my food was awful and I seen a little roach at the bottom of my fry container so I’m honestly not surprised they didn’t answer the phone. I would’ve complained to the manager but every time I call the employees say she’s never ever there. Terrible service by far!

The service was horrible. My order had 2 sandwich; both of them were missing cheese, and the other didn't make it in the bag until I checked the bag. Then the worker said, "Oh, I forgot to make it," so I had to wait for it.

Loved the order taker; very polite and respectful. Food was hot and was great.

Went to the Burger King on Merchants drive Dallas GA and the Manager, Skyler is extremely rude. I had placed an online order for pick-up at 4:50 and there were 2 guys doing nothing, so I called one of them to ask if my order was ready for pick up. It was 10 minutes past 5:00 and she yelled, “I’m getting it for you”. She was serving the customers that was checking out, and didn’t want the 2 guys who were idling assist another customer. Extremely poor customer service and seemed like she was controlling.

On this date, I stopped by the drive-thru for a Kings Jr. meal with the Hello Kitty promotion. There was NO notice that they were out of the toy or was there a sign at the window either. I ordered the meals and another item and drove off. To my surprise, they had placed a generic toy of a hamburger! Unacceptable customer service!

I had a craving for the Chicken Sandwich, had always been my favorite at Burger King. Had not been for a while. WHAT DID YOU DO?? I can handle that the size is smaller but the taste is way off, not anywhere near as flavorful as in the past. Will probably be my last trip to Burger King. Bring back the old recipe.

I was genuinely pretty stoked to try your new nuggets. Freaking awful dude. Mushier than ever!!! Kind of a joke that's the attempt. 😐

Was heading to McDonald's and thought let's try BK. Ordered an impossible and a whopper. The impossible was raw, mushy, oil soaked bun. Never again will I ever go back to bk. $15. For crap food. I pay $8 at McDonald's and it's cooked.

Burger King is a rip off.. They messed up my order on my birthday so bad that they sent me a gift card (that doesn't work) to make up for it.. This is ridiculous.. I'm done eating there.. no amount of chicken fries is worth the aggravation...

Amazing night crew!! Always kind and helpful! Off fairgrounds. :)

Ordered and my food was cold when I got it, all the drinks were wrong and they didn’t put half of my order on the receipt so I had to go into the store to reorder half of what we wanted.

Used to love this over Mc D..meat not seasoned. Long wait times, fries are gross and the meat is frozen, not fresh. Yuck Every time

I picked up a meal at Burger King in Williamsburg in front of Walmart. I waited in the drive-through for almost 20 minutes. I actually asked the attendant if she was the only one working at 11 o’clock in the afternoon. When I got my meal, my fries were cold. My bacon cheeseburger was the size of a slider. I literally started laughing. My Coke was good and cold. The Burger King in Williamsburg in front of Walmart is a sorry place to eat.

I love that you have impossible whoppers! My family are vegetarians. I am disappointed, there are no vegetarian meals, and I am not allowed to buy a toy without buying meat. Please fix this.

I am going to tell you something, if you lower the prices, and I know that it will lower your profits. BUT if you lower your back end now, (the prices). If you do it for the families that are struggling to provide them with security, a Burger meal they can afford. It will matter! Especially, where I live. And it's not too hard to see it. You can change, right now. And cut out Mc Donald's, be there for the kids now. And when they get older you will have a base that will remember, and be sold on the flavor of Bk.

I guess Burger King's new way of making extra money is by not having any pennies available and making the customer eat the extra cost along with their burger. I've been going by the Wade Green Burger King in Kennesaw, Ga for years. Now, all of a sudden, they never have any pennies and expect you, the customer, to pay the extra cents if you are due back money.

The burgers are so flavorful now. I'm totally impressed!! The strawberry lemonade however was kinda lacking.

The service is VERY SLOW in the drive thru. We were waiting for at least 15-20 minutes on our food to come out. Even had people pulled up waiting for food. Bad service.

I went to the west 11th Burger King, the gentleman in the drive through window was on his phone arguing with someone and barley talk to me, then waited 15 minutes and came out to tell me the food I ordered they were out of, the worst service I’ve ever had.

After years of going elsewhere, we decided to try the Burger King nearby in Universal City Tx. Wanted to order the Texas Whopper we saw online for this location but it wasn’t on the selection board at the drive thru. I was able to describe what we wanted & she said, "Yes you can order the Texas Whopper." Unfortunately got home to discover NO bacon as advertised on either Whopper. Also an excessive amount of mustard on Whoppers. Otherwise the sandwiches & fries were ok but the cheddar jalapeño bites were awful. Would hesitate to return to this location due to not getting what we ordered.

Poor customer service, lots of health code violations, long wait times, inaccurate orders, waited in line for over 20 minutes after placing order they placed half my order in a bag and left it on the counter for over 20 minutes, lost the other half of my order, no hand washing from touching money to people’s food, wiping up noses and faces, leaving people’s food, not in a warmer, but on the counter for long periods of time cross-contamination. This was all witness at my last visit while waiting for my food ended up, asking for a refund due to waiting for over 30 minutes and my food being left on the counter and then the other part of the order being lost.

These people are so helpless and wait so long when there is only 2 cars in front of us.

They may have changed the recipe but if it’s not prepared correctly it still is dried out, lacks flavor, chewy like a rubber band. Grease-soaked fries, musty taste in soda from dirty lines…..

We went to Burger King 1606 2nd Street Extension. NORTH WILKESBORO, NC 28659. This is the worst place we have been. We ordered a large Texas burger meal with no jalapeños, a ten pc. Nugget, a double bacon cheeseburger, and a chicken sandwich with cheese. We finally got our food 30 minutes later. The Texas burger had jalapeños and no lettuce or tomato; the bacon burger had no bacon, and the chicken sandwich had one small piece of lettuce and no cheese. We complained, and they acted as though we did something wrong. The food was cold, and the dining room was buzzing with others whose orders were wrong and took too long. Don't go to this Burger King. It sucks, and the manager has a lazy attitude.

You have changed the recipe to your sweet and sour sauce. It used to be so good I could drink it but now it just tastes like vinegar. It’s absolutely terrible.

These Jerkoffs gave me a splash of Hi-C Fruit punch when I asked for a medium!!! I would never recommend this place to anyone.

35 years ago, I worked part time at Burger King while in the Air Force; location was Bellevue NE. I had projects that needed a little more cash than my day job provided. I took pride in the work I did. It was a good restaurant, managed and staffed with great people. The food was always excellent and met every advertised expectation. Now I’m in Rexburg ID. I just came home from picking up my Whopper Jr. meal. The fries are cold, the lettuce is old and translucent, and the hamburger paddy must have been sitting under the heat lamp for a long time because the edges of it crumbled when I bit into it. The drink was the only salvageable part of this meal.

The food is always good but my first bite into this breakfast burrito there was a very long hair and I lost my appetites so I'm not eating it. I took a video of it and it won't let me upload it either

Well this restaurant have the best food, service, and hot food. I was there and was amazed how the manager fast tracked and fast service. The food was hot and fresh and I got it in no time. I thank the team for their hard work.

The service absolutely sucks. The drive-through is horrible. Three people in line and still wait for over 15 minutes. We left. I will go somewhere else that has better service.

Good morning, I’m very, very frustrated. I used to personally frequent Burger King quite often when ultimately it got to the place that every time I go, they’re out of what I ordered and, they choose to substitute for what they choose. (Not my choice). If I order the Fanta orange frozen drink, they’ll give me strawberry. I call into the restaurant, “Oh, I’m sorry, we’re out of the frozen Fanta so, we just gave you strawberry." Unapologetically, had I wanted strawberry, I would’ve ordered that myself.

I found gum in my drink at the very bottom that I’ve been drinking for days. Worst experience.

Very poor service with attitude! Was told as we walked in to expect a long delay as it was just him and the cook working. He constantly grumbled and complained as he told other arrivals to choose another place to dine. While I understand his frustration, as a customer service representative, he can't be allowed to take his frustration out on customers.