
Burger King Reviews
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About Burger King
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Burger King has operated a global chain of fast-food restaurants since 1954. Its menu features flame-grilled burgers, chicken sandwiches, fries and breakfast items. Burger King offers signature items like the Whopper and integrates modern ordering options such as mobile apps and delivery services.
Visit www.burkeandherbertbank.com- Good quality food options
- Good customization options
- Clean and inviting environment
- Inconsistent service quality
- Long wait times for orders
- Occasional order inaccuracies
Burger King Reviews
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Reviewed Aug. 19, 2026
Both Will and Dani at the BK in New Market, MD are wonderful. They keep that store in tip-top shape. I always stop there to and from NJ to PA. It's always clean, friendly and the food is always good, hot and fresh. Both of them deserve recognition for their outstanding service. The entire staff are the same - friendly, helpful and always keep the store very spotless. I hope both Will and Dani (and the staff) are recognized for their outstanding service to their customers. I stop at no other place when traveling in that area. Kudos to BK for having such outstanding employees. Thank you.

Reviewed Aug. 7, 2026
I have always been a fan of Burger King, but the past few years the sandwiches seemed to get smaller thinner and the freshness was no longer up to their regular standards, but in the past year, we have gone to Burger King more than any other fast food company and have been totally satisfied with the freshness and the size of these burgers!! It’s a two- fisted burger again.. welcome back to my family‘s favorite!!
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Reviewed Aug. 2, 2026
I've become a regular at Burger King. I go there in the morning to get my two for six croissants. There's a lady that is a manager there. Her name is Roxanne. She has excellent customer service. She has always greeted me with a smile and even remembers me by name. She always greets me with a good morning and friendly smile. She has always made my experience at the Oroville burger king very pleasant. We need more people like her in customer service.
Reviewed July 13, 2026
I recently went to a Burger King Drive-Thru, and I have always loved the chicken sandwiches. You recently brought back the one that I really like, the Chicken Club, so I ordered it, and I absolutely loved it. I hope you keep it on the menu longer than normal. Matter of fact, I would like to suggest keeping it on the regular menu. I like the Whopper, but I really prefer the Chicken Club. Sooooooo Good!!!!

Reviewed June 29, 2026
I came through the drive thru today in downtown Crete, Nebraska and I ordered the texas double whopper with no jalapeños and ima tell ya that was the best burger that I have ever had compared to the ones in lincoln. The burger was not drenched in mustard or ketchup. I was able to eat the thing without anything falling apart. I was very impressed with the burger and even though I forgot to order a ranch and asked last minute the guy made sure that I had my ranch as I got an extra one. I was so happy for what I got today. I will definitely be coming back to this location whenever I'm back in Crete!!! 😃😃😃
Reviewed Sept. 23, 2026
Do think you can get the Jr. Whopper any smaller! We are done with Burger King. First the whopper is smaller now the jr. Too bad we loved it. Now it not worth the money.
Reviewed Sept. 23, 2026
New chicken nuggets. I’m please with how juicy the nuggets are, however the flavor was subpar at best. I miss the old flavor. Overall quality better. Flavor worse.
Reviewed Sept. 21, 2026
Ordered the new chicken nuggets and a bacon double cheese burger! The batter on the nuggets was not crispy like it says on commercial. Still not good! Burgers are too small. Not worth what you want us to pay. Why get rid of the burgers you don't sell much and put back in the patties? Definitely won't be eating anytime soon.

Reviewed Sept. 21, 2026
Haven't eaten at a Burger king in a long time because the last time was terrible, but it has been a while, so I thought I would try again. Brentwood NH burger king at 1145 on a Monday. I ordered a #9 with onion rings instead of fries, and a vanilla ice coffee instead of soda. 25 minutes later I got an ice cold chicken sandwich, fries and a vanilla shake. The lady taking the orders doesn't speak English very well, but she was trying. She was also the only front person, doing the window and the inside counter. There was only one other lady in the back to cook. There was 1 guy ahead of me inside, and the outside was not crowded. It is sad because burger king used to be so much better than the rest. No more. Never got a receipt so I could get my money back from the shake, so I just left.
Reviewed Sept. 20, 2026
Stopped today for breakfast at 715 am. Sat at the drive thru for over 5 minutes without any acknowledgement I was there. So I drove off and looked through the window and the server was just standing there with his headset on. SO it was a choice to ignore me as a customer. No wonder their parking lot was empty and no other cars in the drive thru. I won't waste my time going here again. Their commercial there's a new king in town isn't very true now is it? The customer doesn't matter.
Reviewed Sept. 19, 2026
While we've had good experience in the past, Brock, a new manager, has drastically changed that. Not only rude, but actually aggressive behavior, actually telling us "if we didn't like it we could go elsewhere"! (Actual quote). A mix up on an online order, that could have been handled any number of ways, rapidly devolved into an undeserved confrontation.
We order online frequently. I realize the error could have been mine, and I said so, but after the confrontation, she disappeared into the rear of the store with our order. Neither my wife nor I felt comfortable eating the meal. The concept of dealing with that person will keep us away from our favorite fast food store, where several of the employees knew us by first name, because we came in so often, and never had a single issue. This Brock needs to be replaced. She's lacks the temperament for that position.

Reviewed Sept. 19, 2026
I always liked BK but haven’t eaten there in years. All these commercials saying it’s better quality now. Disgusting! I threw it out.
Reviewed Sept. 19, 2026
More than disappointed and wonder how much money was spent on advertising promoting what was supposed to be a major improvement to the hamburger line. Same old thin, dry, luke warm, tasteless burger totally lacking appropriate number of toppings. Two pickle slices on a Whopper? You get that many on a slider. You need to do much better.
Reviewed Sept. 18, 2026
I just left the North Robinson location in New Orleans, LA and I'm extremely pissed. After paying my hard earned money I got home and the Whopper was burnt like they overcooked the patty and ran the bun through the toaster 3 or 4 times. The fries are refrigerator cold and hard as if they took them out the freezer and dumped them in the grease just to get the color on them. This shit is utterly ridiculous especially after I just finished working a double shift. Thank you all for wasting my money.
Reviewed Sept. 18, 2026
Burger King used to be the only burger I would eat! Now I will go to Smash Burger or Freddy's for burgers since Burger King changed their burger recipes. Burger king's burgers are just like every fast food burgers now. The taste has completely went down in quality instead of making it better. You just lost another customer Burger King.

Reviewed Sept. 17, 2026
What happened to the whoppers? Not the same. Not as good. The choice of drinks is amazing, but I won't be back.

Reviewed Sept. 17, 2026
I love Burger King. I didn't go for years because of stale bread and terrible employees. Now with the burgers better, you've got to care about your very rude or lack of energy people. Wow! They need to go 'cause I can't see growth without fixing the employees.

Reviewed Sept. 17, 2026
Burger King in Manlius NY is not interested in serving customers. They run a drive thru and don't take care of customers in the restaurant. The wait is ridiculous with no one else in line. Fix this!
Reviewed Sept. 17, 2026
Our breakfast at the Burger King in Guthrie Oklahoma (Cimarron St.) was delicious and the staff was great!

Reviewed Sept. 14, 2026
I developed allergies and can no longer eat red meat. So I ordered a chicken sandwich based on the picture of it on their menu. I got a sandwich that had been squashed flat. I didn't see any lettuce so I opened the sandwich and found a few very small pieces of lettuce. Took a bite it tasted terrible. I definitely will not buy any chicken sandwiches from Burger King again.

Reviewed Sept. 13, 2026
Terrible. Onion rings are minced.... Mushy....fish very bland.... Texas burger was awful. Very salty.
Reviewed Sept. 13, 2026
On Saturday September 12th, around the 3 or 4pm hour, I was getting food for my grandkids. I paid for the food and waited patiently. The worker didn't give me a receipt; jUST my change, Total: $37.and change.. THE PROBLEM is fast food workers have a SCAM of not giving the receipt NOR ALL the FOOD, while ASSURING ALL the FOOD is accounted for and Damnit IT'S NOT: The FOOD MISSING was a $9.99 DRAGON BALL Z ENTREE & FRIES. I know it wasn't your $37.+. but if the roles were reversed, you would bitch, moan, & groan! Until you had refund or all of your food! Hell, or both. I know consideration, if any, is out the door, my money to feed me & mine! And not, fast food workers who didn't prepare for their food rations, for the work day, and getting freebies from unsuspecting customers, this shit needs to stop immediately, because I can't afford my food and yours, due to you not preparing for simple daily routines!!!! Thanks.
Reviewed Sept. 12, 2026
We were interested in the new chicken nuggets and the new dipping sauces. My son also got the power back kid’s meal well when we got our bags: NO TOY, and ZERO condiments. We had 20 nuggets. I tried to call 21st Burger King; phone rings and rings and hangs up on you. Then you can go on the Burger King app and talk to the AI that gives you the runaround. I spent $87.53; that’s a lot of money for me. We had nuggets, onion rings, and fries. And there wasn’t even a ketchup packet.

Reviewed Sept. 11, 2026
The speaker is broken at the Pontoon Beach location. I asked them to repeat themselves, but they kept talking to me like I was 5 and didn't understand English. When I said something about it they started a screaming match with me. Don't go here unless you want to get yelled at because their speaker is broken.

Reviewed Sept. 11, 2026
The multiple times that I have gone to Burger King, only for the Dragon Ball promotion they are running, I have not only, NOT received the collectibles, but they provide no sauce, bad food quality, and made me wait 15 minutes at the drive threw when I had ordered online to prevent having to wait, I speak to the customer support and they refused to give me a refund.

Reviewed Sept. 9, 2026
Got two of the classic chicken sandwiches in Stratton, they didn't even taste like food. Most disgusting thing ever.
Reviewed Sept. 8, 2026
Just fed my family of 4 at the Williamsburg Kentucky location and it was terrific! Everything was great especially the nuggets!!
Reviewed Sept. 8, 2026
Every time I order from this place - no matter which city it's in- it takes forever in the drive-through, and they always forget something in the order or mess up the order completely. When I went to try and scan the QR code on the receipt to get help, it reroutes me and says it isn't working. BUT I will say their new nuggets are really good, and I loved the Super Saiyan meal, just wish they would've given me the actual Boba drink instead of just the lemonade. Maybe they weren't taught how to make it correctly? Idk. I feel bad for the workers that actually work really hard (usually women) as you can tell most of them do not put any brain effort in at all (usually young men). I will say they have improved over the years, though.

Reviewed Sept. 8, 2026
Waited in the drive through forever, poorly ran and I would advise not going here!!!!
Reviewed Sept. 7, 2026
Personally, I LOVE Burger King. It's my favorite fast food. BUT.. I don't like that they changed the sweet and sour sauce. Now it's got a purple wrapper and it's overly sweet. I have a HUGE sweet tooth and love chocolate but this is not it. I LOVE sweet and sour sauce. It's the only kind I use. But I prefer what they had before because this new version of sweet and sour is disgusting. The one I go to as well also forgets my sauce a lot or they but BBQ in there instead. Other than that, I recommend Burger King.

Reviewed Sept. 7, 2026
Every experience going the staff are not good and we're waiting for our order for long times even when drive through has been slow.

Reviewed Sept. 6, 2026
I ordered a bacon king, a royal crispy, 4 medium fries, and 3 ranch cups. I got the bacon king and royal crispy, but the ranch was nowhere to be seen. Also my medium fries somehow turned into small fries which made me very mad because I do not play about my food. I lost a lot of my money considering that all 4 of my fries got shrunk into small ones.
Reviewed Sept. 5, 2026
Sandwich not made right, fries too salty to eat, took forever and very unfriendly. Sandwich was supposed to be only light mustard.

Reviewed Sept. 4, 2026
What a joke at Burger King on 15378 Middlebelt Rd. Livonia, Mich. 2 cars a head of me and sat there 23 minutes in the drive thru, even turned my car off and waited. Got to the window, and the workers looked so confused, had bags of food sitting, drinks made, and still couldn’t get food to the windows. All I ordered was 1 original chicken sandwich sat at the window another 8 mins while my food sat in a bag on the counter. This was at 7:10 pm on 9/04/2026. I watched so many people leave because it was taking so long. Won’t be back!! They did NOT put a receipt in the bag! But I do have a charge on my credit card to prove it.

Reviewed Sept. 4, 2026
The Burger King in Mt Orab Ohio is absolutely horrible. The last 2 times I went was enough to make me NEVER go back. The 1st time I had ordered on the app. I pulled up to the window and no one spoke. I said "excuse me". They said "you'll have to wait, we're under staffed". I waited for 30 minutes!!!! Then they tried to wait on the car in the other drive-thru lane that had just pulled in. I pulled up to the window without waiting. Tonight I was with my husband and he suggested Burger King. I said, "Are you sure?"
We ordered on the app again. This time they actually spoke and had us pull around and park to wait for our food. After waiting for a good 20 minutes my husband went in irritated. He stood and waited at the counter for quite awhile, as 4 workers stood in the back partying it up yelling out song choices and jamming. Then 1 guy walked up to the front and asked if he could take my husband's order. My husband said, "I'm the one waiting for my drive-thru order." The guy said "my bad" - then grabbed our food and handed it to him. It was sitting there bagged up and ready to go, just getting cold. I have called the customer service line both times. Have not gotten a call back.
Reviewed Sept. 4, 2026
To all, I was excited about the DBZ thing Burger has available now. It just seems odd coming to get the full experience with the big kid in me and it is only half honored as I go to retrieve it. I got the ten nuggets and all but the drink was not the DBZ cup, it was a small and they ran out of the boba so pretty much the drink was just a lemonade. SMH, what a disappointment. Only good was they gave me 2 different toys. I’ll try the McDonald’s Texas meal to see if they differ from what is advertised and sold/given.
Reviewed Sept. 3, 2026
Today I visited #BK-12041 and the place had flies flying all over the Restaurant, the fountain soda machine had no ice and also didn't have all the flavors available, since I'm the king I proclaim, let's close this disgusting place and fix everything, let's get rid of the insects. Priority #1.

Reviewed Sept. 3, 2026
Burger King 4th Street, Beloit, Wisconsin, is so slow at night. They lock up the dining room early. You get in the drive-through, and You Wait Forever. They can only handle one car at a time. This is getting unreal. Why don't you hire more people.

Reviewed Sept. 2, 2026
My experience today was at Richmond Indiana's National Road West location. The food was very tasty and enjoyed. The inside ice machines were both empty on a 95* day. Didn't appear machine was broke. Probably needed minor adjustment to start making ice again. I reported it and they gave me ice from the back area. People kept being handed empty drink cups, well knowing the ice machine was not giving ice. How many brain cells does it take to figure out that if the business says "customers are kings" you do not hand each customer an empty cup with no ice on a 95* day, knowing well that each customer will have NO ice cold refreshing drink as the machine touts?!?!

Reviewed Aug. 31, 2026
It has been years since I had BK. I went there and got the bacon king meal small. $14.00. Holy crap that is ridiculous. If this is the price, I’m never going back and I’ll be sticking with Culver’s. Fresh ingredients at the same cost. It tastes better too! Plus the amount of grease on the bottom of my wrapping around the burger, in the bag, on my lap, now in my car…what the hell has happened to a meal for a value? You should call it BS, not BK. Food was hot, fries were hot. Also, the lady asked me what size I wanted the order, “medium or large.” Isn’t there a rule about not giving all the options? Why was the small I ordered not an option by the employee?
Burger King Company Information
- Company Name:
- Burger King
- Website:
- www.burkeandherbertbank.com



