DISH Network Reviews

I can not say this more fervently. Do not sign up for Dish Network. Do I need to put up 💀 ☠️. Unless you want to giveaway your money 💰. I wish I had looked at the reviews. The last time I had Dish Network over 12 years ago they were nothing like this. I wish I could give them minus stars.

If I could give them a zero I would. What an unorganized mess. We canceled our service and have been told 5 times it has been mailed, it has been put in our account, it has been mailed again....6 months later we still dont have an answer and are talking with someone from another country who can't help us....Very poor customer service....Unless we wanted to add it, which I am sure would happen immediately.

We have had Dish for 10+ years. Over the 10 years we have had various issues with Dish but this past year the issues have become frequent. We have called and called.. They come up with a lame correction tactic and the problems continue. They are very sorry for the inconvenience offering some bogus promo then at the end of 30 days they mysteriously put the TV into pause mode, and when we call to straighten it out all of the promo pricing went away!

With No notice, My bill just keeps going up every month.

Before you sign up with Dish please save yourself aggravation and just stay away. I bought a RV that had a dish satilite receiver on top so I figured to get TVs to work better to subscribe. I was promised a signal and service would begin in 15 minutes and I paid in advance $135. Now 4 hours later and spending my time on the phone with technical support never received service as promised. They agreed to cancel my service but refused to refund my deposit. Total scam

I am so frustrated. I called to restart our service as we have been gone from home. I could not understand anything my customer service rep was talking about except the charge to take DISH off pause. I couldn't understand specials or about Starlink so I just gave up and said aff the $ 54.14 restart fee to my bill. This is nuts. AI was clear as a bell. Was clear as a bill. I co.

We've had Dish Network for years. In the beginning they were good. Now, not so much. Their offshore support is awful, you can't understand them. They rarely solve an issue. Usually I figure it out myself. They have integrated YouTube, Netflix and Prime Video into the hopper. I've always had the problem with all 3. After a few minutes it reverts back to live TV. They can't fix it and they certainly don't discount my bill. I was going to go all streaming and called to cancel. They seemed to not care. They were ready to let me go. Not understandable for a company in financial turmoil. When my agreement is up I am going streaming.

As a customer of DISH for the past 24 years, I must say during that time we never really had many issues. Other than the price continually rising for the same service. $130 a month was now something that was feasible in our budget, given the price increases in other areas. We cancelled our service at the end of August. I give the sales rep a thumbs up, as he was persistent in offering us a cheaper plan. But our mind was made up. Sent off the equipment and waited for a partial refund. Fast forward to today. Still no refund of $60ish dollars. I called, and I asked why wasn't my refund completed, imagine my surprise when I was told that I had to CALL and REQUEST the refund. It wasn't done automatically. The rep apologized that I wasn't informed of that fact when cancelling the service. Guess the other rep was so intent on getting me to keep the service that it totally slipped his mind!!!! Bad business practice DISH; do better.

Dish is the worst thieving company in existence, they stole money from my mom's bank and her bank closed her account pending theft investigation and left her stranded on vacation, and that was the first theft, she stayed with them for 18 years, why? I don't know except it was the only available service for her rural area, and now after she recently passed Dish wouldn't allow me to cancel her service immediately, but made me wait and their automated system is a loop from online hell itself, just to be lied to and have the technician appointment cancelled and a box sent instead.

Zero stars. My 91 yr mother passed away and had DISH. I contacted them and sent them her death certificate. They immediately withdrew over $500 from her checking account, charging her account for her equipment an additional $50 to mail the equipment back to them. They told me 12 days ago I would get the overcharge back into her account, and I have received ZERO back. How can it be my mother's fault that she died and DISH stole over $500 from her checking acct. STAY AWAY FROM THEM!!!

Dish was our only option but now we have high speed options and dish is trying to gouge us on canceling our service when they forced us to sign a new contract when we wanted to stay month to month because our box was outdated. Now that we are moving they are trying to gouge us because we don’t want to move their crappy service to our new location. Stay away from dish. Don’t get scammed like they do to everyone else.

14+ year customer here. Just want to say that Dish is a terrible company! Stay away! I am no longer a Dish customer. Their customer service is subpar, they care nothing about their customers and every month they increase your bills without any prior notice. Hold times are ridiculous.

I will never go back to this network again 😞. Service was constantly out or glitching and the weather was not a factor. Didn't appreciate that they charged me to send my equipment back either. Raised my bill by 45 dollars in one month. Shockingly bad all the way around!!

I’ve been dealing with this for the last two months. I had them for a year and a half. They had a satellite update and I lost 80% of my channels. I called and told them I wanted to cancel my service because of it. They said they’ll send out a tech because there is a system update. They sent out a tech. He says I have to move my DISH. I can’t because I’m a runner. I can’t have it hooked to my house. They sent out three other text. The last one said the exact same thing that all of them said that since they moved the satellite and the tree that is behind, my house grew that there’s no way I can get service. They said the best thing is to call and cancel because, "You’re not getting any channels." I called and canceled. That guy walked me through the whole cancellation thing. It said that I would not be charged an early cancellation fee.. They sent out three other text.

DISH gives you a great price when you sign on but beware it will increase big time! Also, if you cancel their service and return all of their equipment, they will say they don't get the equipment. Even the UPS store warned me of this and told me to be sure to save the receipt. Also, when you call, customer service folks cannot speak English.

If I could give a 0 star I would. What a crock of shit, this company is a scam. I have had DISH for 2 years and 2 months. I called to cancel today because my bill keeps going up. They told me because I called 7 months ago and got a joey for my bedroom that automatically restarted my 2 year contract. What the shit are you talking about??? Now there is a payoff to cancel service. Will never use them again and everyone I know I will tell them not to use them as well.

I have been with Dish Network for twenty five years have two different accounts - one in Myrtle beach and one in Ohio. They have always said I was a gold star member because of my loyalty to dish. Frequently asked why I can’t get a two service bundle discount. They granted me a courtesy discount on my Ohio account because I was with them over ten years, actually 25. I requested that same discount on my Myrtle beach plan and was told it wasn’t available because I have not had that service for ten years.

Too expensive. Dish Anywhere doesn't work. Keeps disconnecting. Customer service offers technical support but you have to sign for it extra 12.99 per month. If you want to cancel you are not important anymore and they hang up right away.

Dealt with my Dish Network representatvie this morning at 7:04am and she resolved my issue very quickly, however she kept on and on about Boost Mobile services along with internet. I kept attempting to tell her that I am happy with my provider T-mobile because I am grandfathered in with their services and have no issues. The representative interrupted me and would not stop with her sales pitch. It was so bad that I had to hang up on her. If someone tells you once, twice and three times to stop, you would think the representative would stop, but that did not happen. My T-mobile services for unlimited two lines plus internet is $50.00 per month and she was trying to switch me for $65.00 per month. Unreal! I am tempted to change my services because of this.

I bought a travel trailer in March, was told you had to have home service to be able to add onto the mobile playmaker unit for $5. More a month, with no contract. After multiple attempts with different trips nothing ever worked. No matter what, even buying a new playmaker unit (this makes to units- 2 to Wally’s - two new cables) nothing ever worked. They are definitely uneducated, untrained, and self righteous idiots. Thieves basically and it no wonder why they are going bankrupt. I just canceled my system and now they say I have a 24 month contract. I don’t ever sign anything with contract and timelines.

The worst customer service in the world. I switched from DIRECTV to Dish Network because of price. We just had it installed a little over a week ago, we lost satellite service. They want to charge us $95 to come out to reposition the satellite dish that they installed because we didn’t buy the protection plan. Why would you need a protection plan on a satellite dish that is pointed in the wrong direction. This is unbelievable. Stay away from dish network. They are total crap. Pay the extra money and stay with DIRECTV. At least they have better customer service.

Customer service representative gave quote for certain price. They reviewed call, after a month the cowards wouldn’t even call us to advised that we was correct on what rep quoted. They sent email and is not wanting to honor the price she quoted. I’m stay with them to the end of 2026. Plus the willing to not charge for contract like that helps with fees monthly. I will checking prices for other cable services BUT DON'T GET SERVICE FROM THEM. I BEEN WITH RECENT FOUR YEARS. I HAD LEFT FOR MONTH. THEY SENT LETTER SAYING "WE HAVE BETTER PRICING WE MISS YOU." one thing for sure two things know!!! I will be posting this on all platforms. I have not to do business with Dish Network!!!

I had a horrible experience with DISH. I was with them for 10 years, you may ask why I stayed with them, no other good option where I lived. Consistently raised my rates with no notification, was on auto pay on my credit card, when I’d call them they say oh we can’t offer you a lower rate. Why as a long term customer did you not keep my bill as low as possible and only lower it when I complained. Their customer service was awful. I understand the economics and have no ill will towards people in India or wherever trying to make a living but I could rarely understand them.

I was very happy with the number of channels and use of it; however when went to move and cancel, was the most criminal experience ever. They don't give a place to drop off the equipment, said had to wait 2-3 weeks to just get a box from them so forced me to bring all the equipment with me to my next home in another state. I was meticulous in packing every detailed device with cords, remotes, even manuals, etc. in a dedicated box. Once the boxes arrived 3 wks later, you'd have to be a professional packer to get it in the very specified way they demanded it be packaged.

Horrible customer service! Don’t use Dish! They lock you into a contract then won’t send a tech out for 2 weeks! They won’t schedule a tech until you sign up or renew then hit you that you can’t get help for weeks!!!

Dish is a terrible company to use. After many, many years of being a loyal customer I learned that they will do nothing for existing customers. If their equipment is faltering, they give you a hard time trying to get them to replace their own shoddy equipment, and then they want to charge you more money. If you ask them for a deal or special offer that they are giving new customers, they won’t do it. If you ask them to provide you with some type of loyalty discount they won’t do it. They are way overpriced for what you get, and every time there is a storm it goes out. They nickel and dime you on their tv packages too. We had 400 channels and about 380 of them were garbage that nobody watches. Very limited channels and limited DVR, and they charge you for every TV connection separately. Plus, the actual dish is ugly to see on your roof.

You get what you pay for. I have been a customer for a year and had between 5-7 visits to fix problems. If you don’t buy the most expensive boxes they are nothing but trouble. Stay with cable.

In the last 2 years Dish repair has been here approximately 20+ times and have never been able to get it working right. They always replace a fitting or two and say that should do it (never does), One guy with a bunch of earrings said it's normal to have to unplug it and plug it back in a couple times a week to get it working. The old system of putting aluminum foil on the antenna was more reliable than Dish Network. And calling Dish repair you have to talk to someone in Whogivesacrapistan that barely speaks English. I have another appointment on the 8th of September (takes a week) to get it fixed 🤣 again and if it goes out again I'm putting all their stuff in a pile in the yard and they can have it. Avoid Dish network and save yourself a lot of headaches.

DO NOT RECOMMEND DISH!!! Deceitful and manipulative. Free Loyalty services are a TRAP to keep you under contract. Received call from Dish for being a good loyalty customer, offering to give us Netflix for "free" for 24 months. After 24 months, if we decided to keep service, we would pay for continued service. I was actually paying for Netflix via my Amazon account & continued with that, never using it via Dish.

I lost Channel 188. When I called they told me it was temporary since I had 120 channel package of 109 per month, but I had no notification that it was a temporary channel. I have been a dish customer for 15 years at least, I had them in Geirgia before I moved here. I think for 109 per month I should be able to get channel 188, this is ridiculous!! I would recommend you go with DirecTV. I want channel 188 at no extra charge. It should be in the 120 package.

I just got off the phone with Dish after waiting 20 minutes to even speak to anyone. Now we have been with Dish for many years, and it just seems like customer service has gone down the drain. They billed me 495.23 when I called to ask about the bill being so high; they had no answer. Dish can bill their customers a great amount but can't tell you why the charges. So I was going to cancel my service with them, but since my contract is not up until 9/1/27, they were going to bill me 800.00. I think it's crazy to charge people like that. So I'm stuck with them until then.

3 words that describe DISH Network are, "Liars, Thieves, Cheats". They tell you a price for a package and when you get the bill, it is higher. Then when you question it, they have added things that were not agreed to. It is hard to understand them since none of them speak English very well.

If I could give a zero star, it would be more appropriate. First off, we got dish because they offered an international channel that my mother wanted. I verified with the representative 4 times that they have the requested international channel BEFORE signing up with the contract. The installers came, installed, & programmed. I asked about the international channel and was told that there wasn’t any international channels on the order. 😳 What?!?!

I have to admit, I liked Dish TV when I had it. But, given how they are quickly jacking up their prices – with no end in sight – I recently decided to cancel and move to YouTube TV. And, I found out that getting out of Dish TV is just plain ugly. They truly make it as difficult as possible while trying to charge for everything they can (and can’t). And, even after returning the equipment and receiving email confirmation, they call saying that I did not return the equipment and to call them back to stop the phone calls (I didn’t). My experience with Dish TV on the way out was just plain horrible. I’m glad I got out when I did as, given their price hikes and subscription declines, I suspect it will only get worse.

The DVR is riddled with problems. The DVR will freeze up while you’re watching it. The DVR will skip to the end when you try to fast forward through commercials. The DVR will restart from the beginning when you click resume and it is suppose to pick up from where you paused it. The DVR will also jump to the end and say the recording is over when you click resume. If you go to Dish support and report this all they say is “we are aware this happens and are working on it” yet it never seems fixed.

Very poor new equipment has made several calls to customer service, incompetence with no resolution, frustrating, service calls are 8 days out, time to switch!

I had to move and they want to hit me with a 300 early termination fee when this wasn’t my fault. They did not stop my service when they were supposed to and kept charging me, I’ll never go back!

Dish is the worst company to deal with for cancellations. Spent 9 years with them just to receive hell when cancelling their services.

Over many recent calls, Dish representatives have been pushy, inattentive to my issues, talked over me, failed to respect my request to not discuss anything other than my purpose for calling. The dishonesty of saying our $20 discount could not be continued, next offering $10, next representative offers $20 but with a 2 year contract, next one saying, "..but you didn't talk to me." after I made it clear we already went with DirecTV, next extrememly rude person talking over me continually as was trying to ask about process to return equipment.

Worst customer service. Long waits and a billing department that hangs up on you. Tech support that's nonexistent.