DISH Network Reviews

I had the pleasure of dealing with Michael 2AH. Who gave me great customer service!!

I was recently extremely satisfied with my service from Dish Network. Anthony **, the technician that came out to my house was very professional, well-dressed with his Dish uniform, respectful, and proficient with his work. He immediately put shoe guards over his feet to protect my flooring from debris... friendly smile and hand shake before and after service... He explained everything thoroughly and patiently. I asked him about a sound system and he did not hesitate to demonstrate the Polk system that he had on hand, which I did purchase!.. I am very happy with this service!.. Thanks Anthony and Thank you Dish Network!..

Good most of the time, but there are always 2 or 3 second pauses during shows on all stations. Also service sucked for local stations during Red's Opening Day Parade.

Be warned. Don't use this service, it has the worst customer service ever!!!!! I tried to retun my equipment because I found cheaper service and they give you the run around like crazy and just keep trying to sell you something else.

I will NEVER have DISH again. Was thinking of cancelling after prepaying for last month. I had a representative in loyalty cancel it for me. Just for saying I may go to DIRECTV. Very rude. Spoke to someone higher up to get it restored. And then he tried to sign me up for Internet. A good example of why customer service overseas horrible. End of 7 year relationship.

I called DISH to ask about how to get HD channels. The guy who helped had an accent and I could barely understand him. When I asked a question I could tell he was reading from a script and was not answering like he was familiar with the topic. I could not get a clear answer and just hung up. I wish they would stop using overseas tech support and have people familiar with the topic.

Don't bother with Dish. I have been a customer for over 7 years. I didn't have a contract and now all the sudden they say I do so stay away, stay away stay away. It's easier to go online than do old ancient services through them. They came out to fix the box and I thought I was signing for the box. They gave me no heads up and said I signed a 2-year contract. I didn't get no money off. I didn't get no extra stuff, no extra channels. Why would I assign it to your contract? They're just **. Don't go there. Don't bother. Get a Vizio and just you can have TV for free. Don't go there. They trick you into contracts you don't even sign. More to come.

I reached out to customer support because I am unable to find a show on "on demand". They wanted me to connect to a technician to troubleshoot. Then they wanted to charge me for the customer service call. I already pay too much for Dish. Why do I need to pay for trouble shooting. Big fail, in my opinion. I will be canceling my account.

I was one month shy of my 2 year contract, I knew I would have a small charge when I canceled my Dish, but small is not the word, I got a bill for 410.00....I had been having problems with my Joey and Dish said they would have to replace it, they sent a guy out, he replaced it, charged me $50., I found out they tacked on 2 years to my contract for changing out their broken equipment. Now they tell me, they will take away the fee if I stay with them, sounds like blackmail to me. Stay away from this company.

Horrible, condescending and rude customer service. It took around 20min and several hoods to cancel. The representative spent at least 5 min Disparaging Spectrum. Avoid DISH! Horrible!