Pacific Gas and Electric Reviews

I was unaware that our PG&E meter stopped functioning for 2 months, but I called the company to ask why my bill was so high, given that two kids moved out of our home. They said they were reading our meter, and that was our monthly usage. Fast-forward a few months, and a PG&E guy shows up at our home to tell us that our meter has been broken for two months and that they are estimating our bill. I called the company to request a two-month refund for overbilling, and they denied any refund. Doesn't that constitute fraud? No wonder everyone is leaving California—our utility company makes millions, and we suffer at their expense!

PG&E is hated by residents from all spheres of society in California (and rightly so) but a few things just baffle me and would probably be considered criminal in other states, 1. It has monopoly over prices and seems to get it's way with rate hikes when it feels like, there is no stopping them. Imagine getting a bill of $150 and being happy about it (because $150 is better than $450) only until you realize you never turned on heat/AC that month. 2. Why do consumers have to bear the brunt of wild fires? It's the responsibility of the state to mitigate fires through taxes paid by residents and not through a utility company. An excuse of wild fires for bumping rates is highly suspect.

PG&E is great for one thing and one thing only, to keep raising those prices! Now, not only do we the consumer get to eat the cost of the fire that was started by PG&E but also we get to pay another fee on top of our bill! I hate this company.

I'm a business owner and the people that work here are heartless. I'm asking to keep my light on for 3 more days so I can pay what they are asking for and they don't care, they shut off my service anyway and now I'm about to lose $18,000 of inventory.

Called to get final bill and then paid it. Moved to new house also on PGE gave the address when I canceled service to start new service. Then it turns out that I owed more money. And instead of calling or email or writing me PGE sent straight to collections. 50 years I've been with PGE not late one time, and they wreck my credit. Took it from a perfect 850 to 780. I hope PGE's CEO houses burns down.

I have been waiting for PGE to give my contractor the okay to work on the electrical for 10 days now. They have been told I have a terminal daughter that lives with me and they keep asking for more information on her illness. This is ridiculous to say the least. All I want is to get this done so I can take care of my daughter the best I can. We need to get PGE out of California and bring in someone that cares about us.

Absolute criminals. PG&E double billed me for 6 months of service after I paid each month in full. 6 months later they decided I as a single person used double power and billed me exactly what I paid the previous 6 months. I refused to pay and 8 months later they shut my power off all the while I have been paying my monthly service I truly used. I have sued them 4 times in small claims court and won each time. Back to court to sue these corrupt criminals yet again. This state does nothing to these cheating murders.

PG&E is the worst company to ever exist. It has more lawsuits against them than any company in CA. And it has actually caused many deaths! And it is run by idiots! We had an outrage today in San Jose. I talked to an idiot at PG&E and the person said that this is not an emergency. Do they not realize that that people can die without power? People can be on medical life saving equipment. People can fall or get injured in the dark! An outrage must be considered the highest emergency.

This electric company does not maintain the power lines still above ground on Bainbridge Island. Why are they still above ground?? Because they are too worried about their profit margin! Property taxes are put the roof but still can’t get decent utility service. Shameful!

Shady company... I believe that this company steals from customers. Charging them for gas that was never used.. I hope one day the people of CA will take back their power and gas grid from them. They also burn towns to the ground and then blame the residents. In my opinion I bet PG&E started the fires we just had in the Pacific Palisades.