Pacific Gas and Electric Reviews

There really are no words to express how corner-cutting and incompetent PG&E is at vegetation management. They accomplish this largely by hiring hack contractors to preserve their bottom line. Over the years, they have topped off my tree (after saying that it would be a trim), cut electrical wiring and left live ends exposed on my mulch, and today they showed up unannounced and trimmed my tree, when we had an appointment scheduled in 2 days, when I could be present with an arborist. If there was a viable alternative to this corrupt monopoly, I would take it in a heartbeat. PGE only answers to its shareholders and would sell its own unborn children to scrape a nickel, all at the expense of its consumers.

I signed up for Budget Billing, with the promise that every month will be the same... but, it keeps going up, went from $40 a month, to $72 a month, and now $123 this month.... and my total bill for this month is $160..... and so why have the Budget Billing? This is flicking ridiculous... the promise ain't real... I feel Jipped.

PG&E service rep, Daniel ** came to my house today to service my meter. I can't say enough nice things about this guy. Very friendly and professional! Pge is lucky to have him as an employee.! Great guy. Great work ethic!

I have never been so cold in my life. I’m a senior and I can’t afford to run my heater in the winter. I use a space heater. It uses too much electricity. I use my heater. It uses too much electricity and heat. Something needs to be done so I don’t have to pay so much money.

I’m so sick of PGE having outages saying it’s because of a storm?? What freaking storm???? I have a disabled person who can’t see to go to the bathroom and I can’t feed him… California is the worst for cutting off power all the time not caring about seniors or disabled… It’s going on 3 hours and PGE can’t say anything.

Awful service, ridiculous rates, and allowed our transformer to blow forcing the tenants to flee our apartments for a hotel, idiots! They came in and took pictures of the interior of my refrigerator. Wtf was that all about?! Get lost losers! Can't afford heat at this rate so freeze in my small studio after reviewing a bill for over $280. Thank you for allowing seniors to sleep in dangerously low temperatures overnight, night me!

This company is so horrible that I am literally moving 5 months early to not deal with them as a utility anymore. That was the only reason I am moving from California to Minnesota in the winter. Inconsistent charges and bills have been getting exponentially higher, and the final straw was paying my bill in full and when I looked back at my account a few hours later my fee was higher, not zeroed out. And you can never get in contact with these people

This is a terrible company. They did a horrible job at my house when they decided to replace the Gas line. The internet cable conduit is not in the right place now. Their temporary patch on my concrete lasted one day. They also blocked my truck in on that day where I couldn't get out to go to work.

I would give zero if I could. How can this company be allowed to be in a monopoly situation? They are clearly abusing their position by putting profit first and not giving a damn about consumers. 2 days without electricity, without an update on when it will be restarted. Automated messages every 12 hours just to infuriate you more. Emerging economies have better energy companies... To San Francisco, and its government, someone has to go...

PG&E installed a manhole directly on my front lawn, resulting in extensive damage to approximately 15 feet of my property. This installation location is incorrect. As shown in the attached photos, the original markings placed by PG&E indicated that the manhole was intended to be installed on the sidewalk, not on my lawn. The photographs clearly show both the damage and the planned placement. I have tried contacting them and no response.