Pacific Gas and Electric Reviews

PG&E is the worst company to ever exist. It has more lawsuits against them than any company in CA. And it has actually caused many deaths! And it is run by idiots! We had an outrage today in San Jose. I talked to an idiot at PG&E and the person said that this is not an emergency. Do they not realize that that people can die without power? People can be on medical life saving equipment. People can fall or get injured in the dark! An outrage must be considered the highest emergency.

This electric company does not maintain the power lines still above ground on Bainbridge Island. Why are they still above ground?? Because they are too worried about their profit margin! Property taxes are put the roof but still can’t get decent utility service. Shameful!

Shady company... I believe that this company steals from customers. Charging them for gas that was never used.. I hope one day the people of CA will take back their power and gas grid from them. They also burn towns to the ground and then blame the residents. In my opinion I bet PG&E started the fires we just had in the Pacific Palisades.

My bill jumped from 33$ a month to double the price 77$ in January for just a water heater only. No other gas burning appliances in the apartment. I think PG&E is using the wild fires to take advantage of poor people to pay for the damages in LA and instead of paying out of his own pocket pg&e is ripping people all over the state and the price keeps increasing it’s ridiculous.

Besides, the PGE rate went up and I did not even use much. Someone knocked on my door after 5 PM claiming to be from PGE, mentioning something called 'Flexi 6' to fix gas on my property. I do not appreciate unannounced visits to my home or property without prior notification through the official system. Please address this issue and ensure proper communication protocols are followed in the future.

Last month my electric bill was 84$. This month it's over 400$. Our pellet stove is only difference and we aren't running it but about 8 hrs per day, being very frugal, not using energy during prime hours, turning lights off really other than simply sitting in the dark with no heat as well? Perhaps next month we shall starve too .. You burn down our forests, get you hindends sued, raise my rates to cover your losses and give lousy customer service.. My husband and I are older and disabled living on a fixed income and I don't know how much more we can afford of these high costs.

PG&E is the most expensive in the United States of America. People can't afford and the reason is so much scams with PG&E. They charge first based on their meter, and then again they calculate and charge how much they rent/buy from green energy which is double charge and they are applying double charge for all customers. When you call them, they keep telling some nonsense stuff. I regret to be part of PG&E area. I am working on direct solar shortly to get out of this energy scams... It's a total waste noncustomer friendly company who deserve no payment.

Extortionists. Charged us 900+ a month for electricity during the pandemic. We closed accounts with them, paid our final bill, and then received a notice 2 months later that we owed more for a final bill. When we tried to contact them, they said they couldn’t find our account or that we owed anything. Then a year later I get two different collection agencies reaching out over this magical payment that their records didn’t even indicate were there. Despicably run company with a web of collection mafia under their thumb. I am so disappointed on them; I was a Pg&e customer my whole life and now they just want to screw me over for an extra buck. Go away, stop harassing. Haven’t lived in California for two years. At least spend some time to actually connect with your past customer about what I supposedly owe rather than send collection goons after me.

I am end stage anorexic, no access to a frig for food, and they are demanding $7k right now or we will never get our power back on. WE MISSED ONE PAYMENT. WE HAVE SOLAR. IT MAKES NO SENSE. SHAME ON THEM. THEY ARE MONSTERS

Absolute criminal company, with the California Public Utilities Commission in their pocket. Outrageous rates with never ending hikes, 4 rates hikes in 2024 alone! Whistleblowers have proven PG&E was negligent and only cared about profits over maintaining old outdated equipment. Now we the customer are paying for their felonious acts! Appalling company, appalling state oversight, and an appalling Governor who allows all of it to continue.