DTE Energy Reviews

Constantly raising rates … then pay a higher rate during day when most are working. So Exactly how do they Effect the Seniors (do they even care !!!) Who are a fixed income and need air in summer. In reality though, Everyone is being affected by their ridiculous rates. A joke how often they let them get price hikes!!!

DTE are real scrooge. The service smell like the sewer... rates are truly America greed.. Who runs dte should be let go! Dte customer service is a hit or miss.

The worst company I’ve ever had to deal with and of course no other options so they get away with charging absurd amounts. My bill has never been more than 100$ and suddenly it’s 210$ and nothing in my household habits have changed and I’m hardly even home either and not using anything but regular appliances during their peak hours so I’m not understanding and they keep putting off the account review and charging late fees and sending shit off notices and threats even after specifically telling me not to pay anything until it’s been reviewed and they’ve rescheduled already and then the new date comes and goes without me hearing anything at all, no stars honestly. If you have any other option, don’t use them.

It baffles me that on a calm July night, with no storm in sight, our power goes out. The cause? Trees. Looking at the outage map, it’s literally just our block. The interesting part is DTE was out here just last year trimming trees. You’d think that would have prevented something like this. Instead, they left several of the larger branches hanging near the power lines, and I had a feeling we’d end up right back here. We’ve actually used less electricity this summer than we did last year, yet we’re paying about the same. So riddle me this, DTE: how are we paying the same, getting less, and still losing power on a perfectly calm night?

I have been without power for an excessive amount of time!!!

DTE sucks. I have been way more than patient and understanding waiting for my power to come back on. I have seen trucks in my neighborhood, but the only thing I see is the crew standing around having a good time with each other, and not worrying about THE CUSTOMERS WITHOUT POWER!! I bet their homes have full power, and they didn’t have to throw away hundreds of dollars worth the food. Something has got to be done with this company, they continue to raise their prices, while customer service is in the toilet!!!

This is terrible. Power off 4 days, came back on 8pm last night, now out 3pm the next day and you have to tell them it is out. What a SHIT Show. 42 dollars does not even begin to touch the losses. WTF

Power has been out for 5 days now. It’s mainly in areas within lower income areas where ** are. I guess we don’t deserve electricity, this is disgusting.

DTE is trash! They are horrible. Power been out for 5 days and still no power. Food spoiled, no accommodations for this piece of shit company.

** DTE Energy sitting on our block all day not fixing anything when we been out of power for 3 ** days. I had to throw $400 worth of food away and all you're going to do is offer me $42 towards my bill? You're lucky we the people don't come burn your company to the ground.